System Administration & End-User Support

• Serve as the primary IT contact for all employees at assigned West Coast office locations

• Maintain, monitor, and manage IT infrastructure including end-user devices, office networks, SaaS services, and AV systems

• Troubleshoot and resolve hardware, software, and connectivity issues with a focus on rapid resolution and high system availability

• Manage IT helpdesk tickets, ensuring issues are prioritized, tracked, and resolved within SLA targets

• Build and maintain a local knowledge base and self-service resources to empower users and reduce repeat requests

Device Management & Procurement

• Own the full device lifecycle: procurement, imaging, deployment, maintenance, and decommissioning for Mac and PC environments

• Manage MDM platforms (Jamf, Intune, or similar) including device enrollment, policy enforcement, app deployment, and compliance monitoring

• Coordinate hardware procurement with vendors, managing orders, inventory tracking, and asset management

• Oversee hardware and software asset management, maintaining accurate records and ensuring devices meet organizational standards

Employee Onboarding & Offboarding

• Execute the full IT onboarding workflow for new hires: account creation, device provisioning, application access, and day-one readiness

• Manage IT offboarding processes including account deactivation, access revocation, device collection, and data handling

• Continuously refine onboarding and offboarding workflows to improve efficiency and employee experience

• Collaborate with HR, Finance, and hiring managers to ensure seamless technology transitions

Identity & Access Management

• Administer Okta (or equivalent IdP) including user provisioning, SSO configurations, MFA enforcement, and group/policy management

• Process access requests, role changes, and entitlement reviews in alignment with security policies

• Implement and maintain security measures across the identity stack, monitoring for vulnerabilities and responding to incidents

• Troubleshoot authentication and authorization issues across the SaaS application stack

Office Infrastructure & AV

• Manage and maintain office network infrastructure including Wi-Fi, switches, and local connectivity

• Own conference room AV systems: setup, maintenance, troubleshooting, and upgrades

• Coordinate with building management and ISPs for connectivity issues and office moves

• Ensure office technology environments are reliable, secure, and support hybrid work requirements

Security & Compliance

• Participate in ISO audit processes including evidence gathering, controls documentation, and audit walkthroughs

• Enforce endpoint security policies through MDM and ensure devices meet compliance standards

• Support vulnerability management and patch compliance at the endpoint level

• Establish and maintain IT policies, procedures, and best practices to improve operational efficiency and security posture

• Escalate security incidents appropriately and assist with incident response as needed

Vendor & Partner Management

• Engage with external vendors for hardware, software, and services procurement

• Manage vendor relationships to ensure quality service delivery and cost-effectiveness

• Oversee contract renewals, maintenance agreements, and software licensing

• Evaluate new tools and technologies that could improve IT service delivery at your sites

Project Management & Cross-Functional Support

• Lead and execute IT projects at your sites, including system upgrades, office buildouts, and technology rollouts

• Define project scope, timelines, deliverables, and resource requirements for site-level initiatives

• Collaborate with other departments such as HR, Finance, and Operations to ensure alignment on technology needs and implementations

• Provide input into long-term IT strategy and roadmap development based on site-level observations and needs

• Bachelor’s degree in Information Technology, Computer Science, or a related field, or equivalent practical experience

• 5+ years of experience in IT system administration, IT operations, or a similar multi-discipline IT role

• Proven ability to independently manage corporate IT across multiple disciplines in a fast-paced technology environment

• Strong hands-on experience with macOS and Windows endpoint management in enterprise environments

• Proficiency with MDM platforms (Jamf, Intune, Kandji, or similar) including policy configuration, app deployment, and compliance enforcement

• Experience administering identity providers (Okta, Azure AD, or similar) including SSO, MFA, and user lifecycle management

• Working knowledge of networking fundamentals: Wi-Fi, DNS, DHCP, VPNs, and basic firewall concepts

• Strong problem-solving skills with the ability to work independently and manage multiple priorities simultaneously

• Excellent communication skills, with the ability to explain complex technical concepts to non-technical stakeholders

• Experience supporting technology teams in AdTech, MarTech, or data-driven industries

• Relevant certifications (Apple Certified Support Professional, Jamf Certified, Okta Certified Professional, CompTIA, ITIL)

• Experience with IT service management tools (Jira Service Management, ServiceNow, Freshservice, or similar)

• Comfort with scripting and automation to streamline repetitive IT tasks (Bash, PowerShell, Python, or similar)

• Experience with AV/conference room technology setup and support

• Experience supporting distributed, international teams across multiple time zones

• Familiarity with cloud services (AWS, Azure, Google Cloud) in a supporting capacity

• Background scaling IT operations during rapid company growth phases

• Experience supporting ISO, SOC 2, or similar compliance frameworks in an IT capacity

• Knowledge of cybersecurity principles, including endpoint encryption, patch management, and data protection

• Tenacious & Zealous: You take ownership of your sites and take pride in keeping everything running smoothly. No problem is someone else’s problem.

• Courageous Voice: You advocate for the right technology decisions and raise concerns early, regardless of hierarchy.

• Simplify Complexity: You have the ability to manage complex IT environments but always seek the simplest, most maintainable solution.

• Fast Learner: Technology changes constantly and you stay current, adapting quickly to new tools and platforms.

• Humble & Grateful: No task is too small. You’ll image a laptop, crawl under a desk to fix a cable, and present to leadership in the same day.

 

 

 

#LI-AK1

• Collaborate with Go-to-Market Leaders to understand the needs of the business and devise Salesforce solutions to ease the operations of Sales and Customer Support Teams

• Keep up to date with new SFDC features and releases to use all tools at our disposal and optimize builds

• Work on more complex system customizations and special projects as identified by management

• Resolving tickets and troubleshooting issues

• Providing responsive support to maintain user satisfaction

• Managing critical user lifecycle processes, including onboarding/offboarding and team structure changes

• Managing roles, profiles, permissions, and public groups

• Implementing changes such as Flows, fields, dashboards, and page layouts.

• Testing and deploying updates to improve functionality

• Developing training materials and rolling out new processes

• Conducting sessions to improve platform adoption

• Performing data loads and ensuring data accuracy and reliability

• Supporting larger Salesforce projects, such as integrations and automation

• Enhancing platform capabilities by refining processes and supporting new initiatives

• Managing internal/external Salesforce resources

• Experience as primary Salesforce Administrator

• Salesforce administration certifications and experience, including Sales Cloud.

• Expertise with Salesforce configuration changes (e.g., Flows, dashboards).

• Knowledge and curiosity about the Advertising, Media, Data and Measurement landscape much preferred but not required

• Ability to partner with Go-to-Market, Finance and Executive Leadership

• Experience with Claude AI, including building custom skills, using Claude Cowork as an efficiency tool, and leveraging it as a Go-to-Market resource

• Willingness to accommodate internal stakeholders that work across multiple time zones

• Experience with Salesforce Forecasting module

• Bachelor's Degree

• Experience with Google Workspace, JIRA, Slack

• People.AI

• HubSpot

• Slack Salesforce Integration

• Mulesoft

Lead the architecture, design, and implementation of scalable, secure, and highly available cloud platforms (e.g., AWS, GCP).

Architect, deploy, and manage production-grade Kubernetes clusters supporting mission-critical, containerized applications.

Define and enforce cloud standards, patterns, and best practices across the organization.

Maintain, monitor, and optimize cloud environments, including compute, storage, networking, and security services.

Troubleshoot complex cloud-related issues and provide timely resolutions to ensure high system availability and performance.

Infrastructure as Code & Automation:

Design and maintain robust Infrastructure as Code (IaC) frameworks using tools such as Terraform, ensuring repeatability and compliance.

Establishand evolve CI/CD pipelines to support secure, reliable, and scalable application delivery.

Drive automation-first approaches to infrastructure provisioning, configuration management, and operational workflows.

Implement and manage containerization technologies such as Docker and orchestration platforms, with a strong emphasis on Kubernetes.

Champion DevOps and GitOps practices across teams to improve deployment velocity and system reliability.

Cloud Operations, Security & Governance:

Provide technical leadership for cloud operations, including monitoring, logging, alerting, backup, and disaster recovery strategies.

Design and enforce cloud security best practices, including identity and access management (IAM), network segmentation, encryption, and compliance controls.

Own cloud cost management strategies, including cost optimization, budgeting, forecasting, and resource governance.

Collaboration & Cross-Functional Support:

Serve as a subject matter expert for cloud technologies, providing guidance and support across Engineering, Product, Operations, and Security teams.

Collaboratewith other departments such as Development, Product, and Security to translate business requirements into scalable and resilient cloud solutions.

Lead documentation efforts for cloud architectures, operational runbooks, and best practices.

Bachelor's degree in Computer Science, a related field, or equivalent practical experience.

6+ years of experience in cloud engineering, DevOps, or cloud infrastructure roles, with demonstrated senior-level responsibility.

Deep hands-on experience with at least one major cloud platform (AWS or GCP), including production-scale environments.

Expert-level experience with Infrastructure as Code (e.g., Terraform) and infrastructure automation.

Extensive experience with containerization technologies such as Docker and Kubernetes ecosystems, including designing, deploying, managing, and troubleshooting clusters at scale.

Proficiency in scripting and automation (e.g., Python, Bash).Strong understanding of cloud security principles, including IAM, network security, encryption and compliance.

Strong problem-solving skills with the ability to work independently and manage multiple projects simultaneously.

Excellent communication skills, with the ability to explain complex technical concepts to technical and non-technical stakeholders.

• Serve as a strategic partner to the CEO, Board, and executive team on financial strategy, capital allocation, and long-range planning.

• Lead all aspects of finance including FP&A, accounting, treasury, tax, audit, procurement, and investor relations.

• Execute on our M&A strategy — including valuation, diligence, deal structuring, negotiation, and post-close integration.

• Lead capital strategy across debt, equity, and strategic investment — manage existing investor relationships and cultivate new ones.

• Build and refine financial models that support pricing strategy, ROI on product investment, sales resource allocation, and Rule of 40+ progression.

• Own the path to public market readiness, including SOX preparation, technical accounting, SEC reporting infrastructure, and equity story development.

• Own corporate budgeting, scenario planning, cash flow management, and KPI design across the business.

• Navigate board and audit committee processes — provide transparent, well-structured reporting to the Board, lenders, and strategic partners.

• Ensure GAAP accounting compliance and build the infrastructure for audit readiness at scale.

• Embed AI and modern tooling into financial planning, forecasting, and business intelligence to drive faster, sharper decision-making.

• Build and develop a high-performing global finance team, with clear career paths and a strong bench.

• Partner cross-functionally with Product, Sales, Engineering, and People to ensure financial discipline enables (not blocks) growth.

• 3–5 years in investment banking or equity research, with direct deal execution and advisory experience.

• 3–5 years operating inside a finance organization at a high-growth B2B technology company.

• Strong familiarity with M&A (buy-side and/or sell-side), raising capital, and the IPO process.

• Deep expertise in corporate budgeting, scenario planning, FP&A, and long-term financial modeling.

• Solid grounding in GAAP accounting, audit committee processes, and board-level financial reporting.

• Proven track record in cash flow management and KPI-driven decision-making.

• Based in San Francisco, CA — this role is in-office.

• Comfortable being both the company’s financial disciplinarian and its growth enabler — and knowing when to be which.

• M&A, IPO or take-private transaction experience is required. 

• AI-fluent: you’ve used or championed AI tools to modernize forecasting, reporting, or operational finance, and have a clear point of view on where AI takes the CFO function next.

• We care about the financial economics of the business.Academic credentials in Finance, Economics, Accounting, or related fields are nice, but we appreciate the liberal arts equally as much. CFA or CPA designation is not required, but the expertise and understanding of the core principles are required.

• Operationally minded — you build systems, processes, and teams that scale, not just decks.

• Strong executive presence with the ability to translate complex financial narratives into clear, actionable insights for technical and non-technical audiences.

• Determined Yet Resilient — Samba should not exist. We’ve built an entirely new category at the intersection of platforms that much larger companies should have owned. The CFO who thrives here has the grit and hunger to operate with that same chip on the shoulder — short-term pain for long-term gain, high risk tolerance, and the belief that the harder I work, the luckier I get.

• Naturally Curious — You learn fast, ask great questions, and listen more than you talk. Two ears, one mouth, used proportionately. You’re guided by opportunity, not just precedent — exploring how AI, new data sources, and evolving capital markets can give Samba an edge.

• Low Ego — The best idea wins, no matter where it comes from. You listen first, collaborate always, and celebrate the team. Humble people take risks and learn quickly from failures — that’s what makes this role work.

• Self-Aware — Know thyself. You own your weaknesses, lean into your strengths, and bring intellectual honesty to every decision. Data and logic guide you, and personal biases are recognized and kept in check.

• Executive relationship management – serve as the Samba Client lead and strategic advisor for middle management to VP stakeholders across your book of business of 7+ accounts.

• Cross-functional orchestration – lead complex, multi-quarter engagements involving Product, Engineering, Data, Legal, and Sales teams.

• Strategic account planning – execute multi-year success plans aligned with client business transformation initiatives for your book of business.

• Cross-departmental alignment – partner with Sales, Product, and Marketing leadership to ensure seamless customer experience and revenue optimization.

• Data-driven insights – support reporting frameworks and business intelligence capabilities to drive strategic decision-making.

• Drive expansion strategy – identify and execute systematic approaches to account growth, including whitespace analysis and expansion planning.

• Renewal excellence – lead complex, high-stakes renewal negotiations and ensure predictable revenue retention.

• Commercial partnership – collaborate closely with Sales leadership on enterprise deals, transitions, and strategic account development.

• Executive Engagement: Conduct bi-annual strategic business reviews with 100% of Tier 1 accounts, including C-level participation.

• Renewal Excellence: Maintain >98% gross dollar retention across Your portfolio.

• Minimum 5+ years in Customer Success roles with minimum 2+ years serving as the direct client lead, preferably in enterprise B2B, SaaS, Ad-Tech environments.

• Enterprise account management expertise – personal experience managing $1M+ ARR accounts and leading complex, multi-stakeholder engagements.

• Executive presence and gravitas – comfortable presenting to and influencing C-level executives and boards on strategic initiatives and business outcomes.

• Data analytics and business intelligence expertise – specific emphasis on Data Analytics, Cloud, Collaboration, or Identity solutions with ability to drive technical and business value conversations.

• Commercial sophistication – experience with complex contract negotiations, multi-million dollar renewals, and strategic partnership development.

• Cross-functional leadership – proven ability to influence and coordinate across Product, Engineering, Sales, and Marketing teams without direct authority.

• Deep domain knowledge in DaaS, SaaS, and IaaS business models (TV and Streaming), including data collaboration, identity resolution, and cloud ecosystems.

• Scaling expertise – experience managing concurrent portfolios of 7+ enterprise accounts totaling $2M+ in ARR.

• Process and systems thinking – demonstrated ability to design and implement scalable customer success operations and methodologies.

• Bachelor's degree required; MBA considered a plus.

• Customer Success or Account Management certifications (Gainsight, Totango, or equivalent) preferred.

• Prior Senior CSM or above experience in Customer Success, Account Management, or related customer-facing functions.

• Industry expertise in adtech/martech, television/media, or data analytics ecosystems.

• Technical background with ability to engage in deep technical conversations with engineering and data science teams.

• Consulting or professional services experience in enterprise technology implementations.

• Design and manage multi-channel conversational campaigns — web chat (live + automated flows), 1:1 email, SMS, and targeted phone outreach — that generate and accelerate pipeline from qualified lead through qualified opportunity.

• Own the web chat channel end to end: build automated chat flows for the broader audience and manage a live chat experience visible only to high-value B2B visitors, routing conversations to sellers at the right moment.

• Send targeted 1:1 emails and outreach on behalf of sellers from Gong Engage, following up with leads and proactively mining the database for accounts to nurture, re-engage, and push to conversation.

• Partner with marketing ops to turn your best-performing campaigns into scalable automations — you design the workflow, write the copy, define the triggers and branching logic, and hand off a campaign-ready spec.

• Build and refine persona-specific messaging across Samba TV's key buyer segments — you'll learn multiple personas deeply and adapt tone, positioning, and value props for each.

• Manage and optimize HubSpot and Salesforce workflows for lead tracking, nurture sequencing, and performance measurement — maintaining clean data and tight process as you scale.

• Comb the funnel for gaps: identify where leads stall, what data we are missing, or where messaging falls flat, where a new channel or tool could unlock conversion — then you'll build the fix.

• Track your numbers obsessively. Own MQL → SQL → opportunity → pipeline → revenue metrics and report on campaign performance weekly, iterating based on what the performance data tells you to do.

• Use AI tools — including Claude/Cowork, AI agents, and generative AI — as core infrastructure in your daily workflows: drafting outreach, personalizing at scale, building automations, researching accounts, analyzing campaign results.

• Have 2–5 years of experience in B2B demand gen, marketing campaigns, BDR/SDR, or conversational marketing — you understand the full funnel and can operate across it.

• Are fluent in HubSpot and Salesforce, comfortable in tools like Gong Engage, 6sense, Drift/Qualified, and modern martech — and can learn new platforms fast.

• Have hands-on experience designing campaigns with automation logic: triggers, branching, enrollment criteria, suppression lists — you think in workflows, not just copy.

• Write sharp, on-brand 1:1 communications — emails, chat scripts, call talk tracks — that sound human, land with the right persona, and drive action.

• Understand ABM principles and can execute account-based plays that coordinate across channels and align with sales priorities.

• Have demonstrated experience interpreting marketing and sales data to steer outreach strategy, optimize campaigns, and report results to stakeholders.

• Are AI-native. You use Claude, Cowork, or comparable AI tools daily across your workflows — outreach drafting, lead research, campaign design, reporting, personalization. This is a requirement, not a nice-to-have.

• Can navigate complex B2B sales cycles, technical products, and large organizations — driving work forward with imperfect information.

• Are a cross-functional operator who builds strong working relationships with sales, marketing ops, design, and product teams.

• Have a high bar for quality but know how to balance polish with velocity to hit your numbers.

• Are energized by experimentation — you don't rely on one winning email, you build diversified playbooks and test iteratively.

• Strong MQL → SQL → opportunity conversion rates driven by your conversational campaigns.

• Measurable pipeline contribution tied directly to your channels — web chat, 1:1 email, SMS, and seller-assisted outreach.

• A library of automated campaign workflows handed off to ops and running with quality at scale.

• Deep persona fluency that shows up in messaging quality and conversion rates.

• A culture of testing and scale — you're running quarterly experiments, reading results, and scaling what works. Your campaigns are producing quality outcomes that are snowballing over time due to automations.

• Own end-to-end B2B campaign creation and management across channels: digital ads (multiple formats), content syndication, email nurturing, gifting, 3D mailers, lead magnets, partner marketing, custom website hooks, surveys, and whatever new channel you bring to the table.

• Build and manage quarterly campaign calendars and strategies tied to business goals — you know what pipeline targets look like and you reverse-engineer the campaign plan to hit them.

• Partner with content marketing, product marketing, and event marketing to understand what launches, content, and moments are coming — and build campaigns against them before anyone asks you to.

• Prioritize ruthlessly. You understand our industry, customer, and sales cycle well enough to know which signals matter and which are noise. You collaborate with sales, product marketing, and leadership to make those calls.

• Master campaign sales enablement. You enable sellers to follow up on campaigns in a collaborative way that actually gets adopted. You use those sales relationships to understand target customers, selling pain points, and friction points — you dig your sleeves up, embed with sales teams, listen to Gong calls, and take it upon yourself to understand the customer.

• Parse Salesforce and HubSpot data independently to build lists, understand buyer patterns, and identify gaps in the funnel. You live in dashboards daily — both HubSpot and Salesforce — and you pull your own data to make decisions.

• Run a high velocity of campaigns each quarter while being strategic about full-funnel coverage. You have the systems and the discipline to manage many campaigns in flight without dropping quality.

• Design automations and hand them off to an ops team or engineer to execute — or just dig in and start building yourself. You love automations and you think in workflows.

• Work across multiple personas and products, adapting messaging, channels, and tactics for each without losing coherence.

• Work with vendors to grow campaign capacity — you know how to brief, manage, and get output from external partners.

• Build creative assets using design tools according to brand guidelines that designers approve using AI tools. You're not waiting on a designer for every banner — you can get a first pass done and move fast.

• Find innovative ways to tell our story and get people's attention in a world of AI slop. Your campaigns stand out because they're sharp, human, and creative — not because they were generated by a prompt.

• Use AI tools — including Claude/Cowork, AI agents, and generative AI — as core infrastructure in your workflows: campaign ideation, audience research, copy drafting, data analysis, automation design, and reporting. You balance AI speed with human quality.

• Have 4–8 years of experience in B2B growth marketing, demand gen, or campaign management — with a track record of running high-velocity, multi-channel campaigns that generated measurable pipeline.

• Have hands-on experience with our stack: HubSpot, Demandbase, Clay, and Salesforce — including SFDC campaign attribution. You've built compelling campaigns on these tools and can show the work.

• Can build campaign strategies and calendars tied to quarterly targets — you think in terms of pipeline math, conversion rates, and funnel coverage, not just "content."

• Are deeply collaborative with sales. You embed with sellers, listen to Gong calls, learn pain points firsthand, and build sales enablement into campaigns every single time. .

• ABM is synonymous with B2B for you - you understand ABM motions and have demonstrated results in one. 

• Can independently pull data, build lists, analyze funnel performance, and spot patterns in HubSpot and Salesforce without waiting for someone else to run a report.

• Have run campaigns across a wide range of channels: digital ads, content syndication, email nurture, gifting, direct mail, lead magnets, partner marketing, website-triggered plays, surveys, and more.

• Know how to design automations — triggers, branching, enrollment criteria, suppression — and can either hand off clean specs to ops or build them yourself.

• Can work with design tools to create on-brand assets fast, getting designer approval rather than waiting for designer execution.

• Understand ABM principles and can execute account-based campaigns that coordinate across channels and align with sales priorities.

• Are AI-native. You use Claude, Cowork, or comparable AI tools daily. You have real examples of how AI has accelerated your campaign work. This is a strong preference.

• Have experience with or strong aptitude for product-led growth (PLG) motions — you can think beyond traditional demand gen when the product supports it.

• Are scrappy, resourceful, and take ownership. You don't wait to be told what campaign to run — you see the gap, pitch the idea, and build it.

• Have a high bar for creative quality. Your campaigns don't look or sound like everyone else's. You find ways to break through.

• A high-velocity campaign engine running each quarter — new campaigns launching, proven campaigns scaling, underperformers cut — all tied to pipeline targets.

• Strong MQL → SQL → opportunity → pipeline → revenue conversion rates driven by your campaigns across channels and campaigns.

• A campaign calendar that's tightly aligned with content, product, and event marketing — nothing launches without a campaign plan behind it.

• Sellers who actively use your enablement and follow up on campaigns because you've built the relationship and made it easy.

• A diverse portfolio of campaigns for coverage across our account types, personas and products. 

• A growing library of automated campaign workflows running at scale with quality — handed off to ops and humming.

• Dashboards you  live in daily that show exactly where the funnel is healthy and where it needs work.

• Campaigns that stand out in the market — creative, targeted, multi-channel plays that people talk about internally and externally.

We are seeking a highly skilled and motivated IT Operations Manager (IC) to serve as the West Coast site lead for our San Francisco and Los Angeles offices. This role is designed for an experienced IT professional who can independently manage the full scope of corporate IT at their assigned locations — from end-user support and device management to identity and access management, office infrastructure, and security compliance. The IT Operations Manager will serve as a subject matter expert across multiple IT disciplines without direct team management responsibilities, operating autonomously day-to-day with strategic direction from the VP of Technology Operations.

You will be the single point of ownership for all things IT at your sites. If an employee needs a laptop on day one, a conference room AV system fixed, an Okta access issue resolved, or audit evidence gathered — that’s you. This role is ideal for a versatile IT professional who thrives on variety, takes pride in full ownership, and wants to be the person who keeps an entire office running smoothly.

System Administration & End-User Support

• Serve as the primary IT contact for all employees at assigned West Coast office locations

• Maintain, monitor, and manage IT infrastructure including end-user devices, office networks, SaaS services, and AV systems

• Troubleshoot and resolve hardware, software, and connectivity issues with a focus on rapid resolution and high system availability

• Manage IT helpdesk tickets, ensuring issues are prioritized, tracked, and resolved within SLA targets

• Build and maintain a local knowledge base and self-service resources to empower users and reduce repeat requests

Device Management & Procurement

• Own the full device lifecycle: procurement, imaging, deployment, maintenance, and decommissioning for Mac and PC environments

• Manage MDM platforms (Jamf, Intune, or similar) including device enrollment, policy enforcement, app deployment, and compliance monitoring

• Coordinate hardware procurement with vendors, managing orders, inventory tracking, and asset management

• Oversee hardware and software asset management, maintaining accurate records and ensuring devices meet organizational standards

Employee Onboarding & Offboarding

• Execute the full IT onboarding workflow for new hires: account creation, device provisioning, application access, and day-one readiness

• Manage IT offboarding processes including account deactivation, access revocation, device collection, and data handling

• Continuously refine onboarding and offboarding workflows to improve efficiency and employee experience

• Collaborate with HR, Finance, and hiring managers to ensure seamless technology transitions

Identity & Access Management

• Administer Okta (or equivalent IdP) including user provisioning, SSO configurations, MFA enforcement, and group/policy management

• Process access requests, role changes, and entitlement reviews in alignment with security policies

• Implement and maintain security measures across the identity stack, monitoring for vulnerabilities and responding to incidents

• Troubleshoot authentication and authorization issues across the SaaS application stack

Office Infrastructure & AV

• Manage and maintain office network infrastructure including Wi-Fi, switches, and local connectivity

• Own conference room AV systems: setup, maintenance, troubleshooting, and upgrades

• Coordinate with building management and ISPs for connectivity issues and office moves

• Ensure office technology environments are reliable, secure, and support hybrid work requirements

Security & Compliance

• Participate in ISO audit processes including evidence gathering, controls documentation, and audit walkthroughs

• Enforce endpoint security policies through MDM and ensure devices meet compliance standards

• Support vulnerability management and patch compliance at the endpoint level

• Establish and maintain IT policies, procedures, and best practices to improve operational efficiency and security posture

• Escalate security incidents appropriately and assist with incident response as needed

Vendor & Partner Management

• Engage with external vendors for hardware, software, and services procurement

• Manage vendor relationships to ensure quality service delivery and cost-effectiveness

• Oversee contract renewals, maintenance agreements, and software licensing

• Evaluate new tools and technologies that could improve IT service delivery at your sites

Project Management & Cross-Functional Support

• Lead and execute IT projects at your sites, including system upgrades, office buildouts, and technology rollouts

• Define project scope, timelines, deliverables, and resource requirements for site-level initiatives

• Collaborate with other departments such as HR, Finance, and Operations to ensure alignment on technology needs and implementations

• Provide input into long-term IT strategy and roadmap development based on site-level observations and needs

• Bachelor’s degree in Information Technology, Computer Science, or a related field, or equivalent practical experience

• 5+ years of experience in IT system administration, IT operations, or a similar multi-discipline IT role

• Proven ability to independently manage corporate IT across multiple disciplines in a fast-paced technology environment

• Strong hands-on experience with macOS and Windows endpoint management in enterprise environments

• Proficiency with MDM platforms (Jamf, Intune, Kandji, or similar) including policy configuration, app deployment, and compliance enforcement

• Experience administering identity providers (Okta, Azure AD, or similar) including SSO, MFA, and user lifecycle management

• Working knowledge of networking fundamentals: Wi-Fi, DNS, DHCP, VPNs, and basic firewall concepts

• Strong problem-solving skills with the ability to work independently and manage multiple priorities simultaneously

• Excellent communication skills, with the ability to explain complex technical concepts to non-technical stakeholders

• Experience supporting technology teams in AdTech, MarTech, or data-driven industries

• Relevant certifications (Apple Certified Support Professional, Jamf Certified, Okta Certified Professional, CompTIA, ITIL)

• Experience with IT service management tools (Jira Service Management, ServiceNow, Freshservice, or similar)

• Comfort with scripting and automation to streamline repetitive IT tasks (Bash, PowerShell, Python, or similar)

• Experience with AV/conference room technology setup and support

• Experience supporting distributed, international teams across multiple time zones

• Familiarity with cloud services (AWS, Azure, Google Cloud) in a supporting capacity

• Background scaling IT operations during rapid company growth phases

• Experience supporting ISO, SOC 2, or similar compliance frameworks in an IT capacity

• Knowledge of cybersecurity principles, including endpoint encryption, patch management, and data protection

• Tenacious & Zealous: You take ownership of your sites and take pride in keeping everything running smoothly. No problem is someone else’s problem.

• Courageous Voice: You advocate for the right technology decisions and raise concerns early, regardless of hierarchy.

• Simplify Complexity: You have the ability to manage complex IT environments but always seek the simplest, most maintainable solution.

• Fast Learner: Technology changes constantly and you stay current, adapting quickly to new tools and platforms.

Humble & Grateful: No task is too small. You’ll image a laptop, crawl under a desk to fix a cable, and present to leadership in the same day.

• Own the end-to-end product roadmap for Samba's outcomes and attribution capabilities, including conversion measurement, lift studies, and third-party data integrations

• Define requirements for attribution workflows—from third-party exposure or outcome data ingestion and audience matching to control group construction, results computation, and client-facing reporting

• Partner cross-functionally with data science, engineering, sales, and client success to build measurement methodologies that are both statistically rigorous and commercially compelling

• Develop and expand integrations with outcome signal providers across retail, automotive, travel, finance, and other key verticals—including point-of-sale data, website pixels, CRM feeds, and foot traffic signals

• Translate complex measurement concepts—incrementality, matched market testing, geo-based holdouts, media mix modeling—into clear product specs and client-ready narratives

• Build repeatable, scalable study frameworks that enable clients to move from custom one-off measurement engagements to always-on outcomes intelligence

• Stay ahead of industry shifts in measurement methodology, including the move toward incrementality as the new standard and the growing role of clean rooms in outcome attribution

• Define and track product success metrics including study turnaround time, methodology accuracy, client adoption, and renewal rates tied to measurement value

• 3+ years of product management experience in ad tech, measurement, analytics, or data platforms

• Deep understanding of advertising attribution methodologies—conversion lift, brand lift, geo holdouts, incrementality testing, and multi-touch attribution

• Familiarity with the outcome signal landscape: retail data providers, foot traffic vendors, pixel-based conversion tracking, and 3P data onboarding

• Experience shipping measurement or analytics products that required close collaboration between data science, engineering, and client-facing teams

• Ability to navigate the tension between methodological rigor and commercial practicality—knowing when perfect is the enemy of shipped

• Strong communicator who can make statistics feel intuitive to a media buyer and make business requirements feel precise to a data scientist

• Track record of executing in ambiguous, fast-moving environments where measurement standards and client expectations are constantly evolving

• Hustler mentality: you build conviction with data, move with urgency, and close the loop between what we ship and what clients actually value

• Own the roadmap and execution for Samba TV’s OEM platform integrations.

• Lead cross-functional collaboration with engineering, QA, and partner teams to deliver successful product launches.

• Manage certification programs and ensure integrations meet quality and performance standards.

• Coordinate closely with Taipei-based engineering teams to track progress and resolve technical dependencies.

• Serve as the primary product interface for OEM partners throughout the integration lifecycle.

• Drive new strategic initiatives including Edge AI capabilities, and future platform innovation

• Identify opportunities to improve integration processes, tooling, and platform scalability.

• 5+ years of product management experience, ideally in platform, device, or ecosystem integrations.

• Experience working with OEM partners, device manufacturers, or platform ecosystems.

• Strong cross-functional leadership with engineering and technical teams.

• Experience managing complex product delivery across distributed teams.

• Technical background or familiarity with TV platforms (Android TV, Linux-based systems), multimedia pipelines, video/audio processing, or codec technologies preferred

• Excellent communication and stakeholder management skills.

• Mandarin speaking proficiency is a plus

 

#LI-AH1

 

#LI-AH1

• Own the product roadmap for identity resolution, graph management, and cross-platform identifier strategies

• Define requirements for identity onboarding, matching, and activation workflows based on client needs, privacy standards, and technical constraints

• Work cross-functionally with engineering, data science, sales, and client success teams to prioritize identity capabilities that unlock new revenue and improve match rates

• Stay ahead of industry shifts in identity—from deprecation of third-party cookies to emerging standards like Unified ID 2.0, RampID, and clean room integrations

• Balance innovation in deterministic and probabilistic matching techniques against scalability, accuracy, and compliance requirements

• Translate complex identity concepts into clear product specifications and client-facing value propositions

• 3+ years of product management experience in ad tech, data platforms, or identity-focused products

• Deep understanding of identity resolution methodologies, graph theory, data onboarding, and privacy-compliant matching techniques

• Experience shipping identity products or working with identity providers, data clean rooms, or audience platforms

• Track record of executing—not just strategizing—in fast-moving, data-intensive environments

• Ability to influence without authority across technical, legal, and commercial stakeholders

• Hustler mentality: you get things done and know how to navigate the ambiguity of a shifting identity ecosystem

• Write and own production-quality Python code end-to-end — well-structured, tested, documented, and built to last; PySpark proficiency is essential for working with Samba's billion-row viewership datasets

• Design, build, and deploy measurement models and statistical frameworks that power Samba’s campaign measurement, reach/frequency estimation, and cross-platform attribution products

• Apply the right statistical and ML technique to the right problem — drawing from hierarchical models, Bayesian inference, gradient boosting, regularized regression, causal ML, and probabilistic record linkage — and clearly articulate the reasoning behind your choices

• Build and evaluate multi-touch and multi-channel attribution models; apply Causal ML methods — counterfactual modeling, meta-learners (S-learner, T-learner, X-learner), and heterogeneous treatment effect estimation — to advertising and viewership measurement problems

• Partner with Data Engineering to define data requirements, validate pipelines, and ensure model inputs are reliable, scalable, and production-ready

• Lead technical design reviews and contribute meaningfully to architecture decisions across the Data Science team

• Mentor junior Data Scientists through code review, pairing, and structured technical feedback — raising the team's technical floor

• Communicate measurement methodologies and findings clearly to technical and non-technical audiences, including senior leadership and external clients

• 5-7 years of professional data science experience — hands-on, delivery-focused, and measurable in shipped models and production systems

• Expert-level Python — clean, modular, testable, production-ready code is your standard, not your aspiration

• Advanced PySpark and Databricks — comfortable building and optimizing data pipelines and ML workflows on billion-row datasets

• Deep, first-principles command of statistics and ML — you can explain from the ground up how these models work and you apply this understanding to make better modeling decisions

• Solid grasp of experimental design — A/B testing, randomization, power analysis, and the conditions under which observational causal inference is appropriate

• Fluent in the full ML lifecycle: feature engineering, model evaluation, deployment pipelines, drift monitoring, and iterative improvement in production

• Hands-on experience with uplift modeling, synthetic control, difference-in-differences, or propensity-based approaches applied to advertising or media outcomes

• Strong ownership mindset — you drive projects independently and are comfortable owning your models from data exploration through production delivery, with minimal hand-holding.

• Clear communicator — able to translate statistical reasoning and model behavior into language that drives decisions with product, engineering, and leadership

• Experience with multi-touch attribution (MTA) or multi-channel attribution modeling — understanding of the limitations of rule-based approaches and the methodological trade-offs of data-driven alternatives

• Hands-on experience with Causal ML methods — counterfactual modeling, meta-learners, and heterogeneous treatment effect estimation — applied to advertising or media measurement outcomes

• Direct exposure to TV or digital viewership data — ACR signals, STB data, viewership panels, or cross-platform measurement (linear + CTV/OTT)

• Familiarity with the measurement

• t vendor landscape (Nielsen, Comscore, VideoAmp, iSpot) and industry standards (MRC, GRP/TRP frameworks)

• Advanced degree (MS or PhD) in Statistics, Mathematics, Computer Science, or a related quantitative field — or equivalent depth demonstrated through work

Brand, Content & Creative Excellence (30%)
• Own Samba’s brand — its voice, visual identity, positioning, and the way the company shows up in the world.
• Build a content engine that produces consistently and earns attention: editorial, long-form, social, video, data reports, and owned media — not just campaign bursts tied to product launches.
• Craft compelling brand stories that showcase Samba’s unique data advantage and AI innovation in a sea of ad tech noise — with the sensibility of a brand builder, not a demand gen operator
• Lead creative development across all channels — from data visualizations and infographics to video, case studies, and executive thought leadership
• Produce or directly oversee production of high-quality marketing materials; must bring a portfolio of work you and your team have created
• Build thought leadership programs positioning Samba executives as genuine industry authorities on TV measurement, AI, and advertising effectiveness
• Leverage our data goldmine: Turn Samba’s viewership and behavioral insights into industry reports and content that earn press coverage on their own merit
• Develop website strategy ensuring our digital presence reflects our innovation and is optimized for impact and conversion
• Translate technical complexity into clear, compelling narratives for advertisers, agencies, publishers, and — where relevant — consumer audiences who interact with Samba-powered experiences
• Build a multi-year brand architecture plan that gives Samba a distinct, durable identity across B2B and consumer contexts

Strategic Leadership & Vision (20%)
• Define and own Samba’s comprehensive marketing strategy aligned with business objectives, revenue targets, and product roadmap
• Drive brand positioning as the independent, trusted leader in TV viewership data, AI-powered measurement, and cross-screen advertising
• Develop go-to-market strategies for product launches, new markets, and strategic initiatives across our data, measurement, and audience solutions
• Shape market narratives around TV’s evolution, streaming economics, AI in advertising, and privacy-safe data activation
• Report directly to the CEO and serve as a key member of the executive leadership team, influencing company strategy and direction
• Build and execute a strategic roadmap that balances quick wins with long-term brand building

AI-Powered Marketing Innovation (20%)
• Own Samba’s AI marketing agenda — this is not a side project, it’s a core part of the job
• Build AI-native workflows across content production, creative iteration, campaign optimization, personalization, and audience targeting
• Identify and deploy the best generative AI, automation, and agentic tools available — and replace them when something better comes along
• Use AI to dramatically expand what the marketing team can produce without proportionally expanding headcount
• Develop Samba’s own AI-powered content and insights products as marketing assets — we have the data, the story is ours to tell
• Share learnings openly across the organization: what’s working, what’s not, and what’s next
• Stay ahead of the curve on AI trends in marketing technology and push the team to experiment continuously
• Position Samba as a thought leader on AI in advertising — not just a practitioner but a voice the industry listens to

Team Building & Operations (10%)
• Build and lead a high-performing marketing organization that is creative-first, metrics-aware, and aligned with company goals
• Hire A+ talent across brand, content, creative, product marketing, digital marketing, and marketing operations
• Create operational excellence: implement efficient processes, project management systems, and cross-functional workflows
• Manage marketing technology stack and optimize tools for automation, analytics, attribution, and campaign execution
• Foster collaboration with Product, Sales, Customer Success, Data Science, and Engineering teams
• Manage the marketing budget strategically, reallocating resources based on performance and ROI

External Representation & Industry Presence (10%)
• Represent Samba at key industry events including CES, Cannes Lions, Advertising Week, and IAB — prioritizing moments where Samba’s presence will create real impact
• Speak at conferences, participate in panels, and contribute to industry conversations
• Build relationships with key industry analysts (Forrester, Gartner, eMarketer) and ensure Samba is positioned favorably
• Cultivate strategic partnerships with industry organizations and ecosystem players
• Plan Samba’s event presence 12+ months in advance — no last-minute scrambles

Revenue Growth & Performance Marketing (10%)
• Support revenue-impacting metrics in partnership with Sales: pipeline contribution, customer acquisition cost (CAC), and marketing ROI
• Optimize the funnel from brand awareness through demand generation, lead nurturing, and sales enablement
• Partner closely with Sales leadership to ensure marketing-sales alignment and lead quality
• Drive account-based marketing (ABM) strategies targeting enterprise accounts and agency holding companies
• Implement data-driven decision frameworks using marketing automation and attribution modeling

• Build collaborative relationships with enterprise sales teams across Mexico and LATAM as a trusted resource for product and technical expertise.

• Enhance sales opportunities by joining first-contact client meetings to present all Samba solutions in a trusted, consultative manner — identifying the right product solution, whether a measurement use case or data licensing opportunity.

• Actively participate in the entire sales cycle, from discovery to closing, leveraging deep knowledge of Samba’s offerings to articulate value and drive decision-making.

• Promote Samba’s products with a sales-focused mindset while maintaining trust by aligning solutions to genuine client needs.

• Serve as a trusted advisor, analysing clients’ needs to recommend the best Samba products and demonstrating how they deliver measurable results.

• Probe a client’s business challenges and tailor Samba’s enterprise data or measurement solutions to fit — recommending tune-in or TV outcomes-based solutions where appropriate.

• Simplify complex technical concepts for non-technical audiences while providing in-depth explanations to technical stakeholders when needed.

• Address technical challenges collaboratively with Product and Engineering teams, ensuring smooth implementation and seamless client experiences.

• Leverage expertise in media measurement tools, TV tune-in metrics, and outcomes-based analytics to craft technical solutions that demonstrate Samba’s ability to drive success.

• Utilise knowledge of APIs, clean rooms, SQL, Python, and cloud platforms (AWS, Azure, or Google Cloud) to tailor solutions to client needs.

• Identify opportunities for upselling and cross-selling Samba’s products, using data insights to guide sales strategies.

• Partner with internal teams to align product offerings with LATAM market needs, contributing to go-to-market strategies that emphasise measurable client benefits.

• Represent Samba at client meetings, industry events, and strategic discussions across Mexico and Latin America.

• 2–4 years of experience in Sales Engineering, Product Management, or a related field in AdTech, Measurement, or MarTech.

• Strong expertise in media measurement, TV measurement, and data services.

• Hands-on experience with tools and technologies including SQL, APIs, ETL workflows, and cloud computing platforms.

• Exceptional presentation, communication, and interpersonal skills, with a knack for simplifying technical concepts.

• Proven ability to pitch, sell, and negotiate with technically minded stakeholders.

• Fluent in Spanish and English — bilingual communication across client and internal teams is essential for this role.

• Deep familiarity with the Mexican and/or LATAM advertising and media landscape.

• Trusted Partner: a natural collaborator who sales teams trust to enhance client interactions and increase deal success rates.

• Solution-Oriented: a proactive mindset, capable of identifying challenges and crafting tailored solutions.

• Approachable & Friendly: builds rapport effortlessly with internal teams and clients, fostering a positive and productive environment.

• Adaptable: comfortable navigating changing priorities and evolving market conditions.

• Collaborative: thrives in cross-functional teams and builds strong relationships with internal and external stakeholders.

• Bachelor’s degree in Business, Engineering, Marketing, or a related field. An MBA or advanced degree is a plus.

Sell Samba’s suite of Programmatic Media and Measurement Solutions to Fortune 100 brand advertisers and agencies

Sell Samba’s suite of products including programmatic audience activation, measurement and 1P data licensing products Prospect, qualify, close and scale revenue-generating relationships with advertisers and agencies within a territory or vertical

Persuasively communicate Samba’s offerings and unique value-proposition to advertisers and agencies via email, phone and in-person presentations and discussion

Collaborate with Programmatic Consultants to deliver proposals that exceed advertisers and agency marketing objectives and expectations

Develop and maintain relationships at all personnel levels within agencies and brands, demonstrating a thorough understanding of the account’s organization, needs and revenue potential

Meet or exceed quarterly sales quotas against the territory and account list

Work with cross-functional teams internally to ensure campaign success and growth of partnerships

Help develop local marketing initiatives and participate in industry events, ultimately becoming a regional knowledge leader on cross-platform ad synchronization and retargeting

Bachelor's degree (or equivalent experience).Demonstrated ability to perform against quota and excel in a highly competitive market

Proven sales success with a minimum of  5+ years total experience in programmatic advertising, data, digital media, mobile or internet technology sales. Experience planning or selling TV a plus

Deep knowledge and demonstrable track record of navigating programmatic data landscape and scaling revenue in this space

Demonstrated strategic, consultative and analytical sales approach with focus on building partnerships with clients

Customer-focused leadership with excellent communication, networking and negotiation skills

Willingness to travel to outside markets

Knowledge of the TV/online/mobile advertising industry and data a plus

Willingness to entertain clients during evenings and occasionally weekends

Strong references with partners, customers and colleagues

Existing, current relationships with media buying decision makers favored

 

#LIBR

We are looking for a Head of International Marketing to own the strategy and execution of marketing across our international markets, including Europe, South America, Australia, Asia, and other markets. You will lead brand building, demand generation, communications, and field marketing, working closely with regional sales leads and cross-functional teams to drive business growth in high-priority markets. This is a senior, hands-on role for a proven marketer who thrives in fast-moving, data-driven B2B environments.

Own and execute the  marketing strategy across international markets (non-USA countries), aligning with global priorities while adapting for regional market dynamics.

Partner with Marketing team members to lead integrated demand generation programmes,  including events, campaigns, ABM, and digital initiatives that build brand awareness and drive qualified pipeline.

Manage Samba's presence at industry events and tentpole moments (e.g. Cannes Lions, Advertising Week Europe, etc), leading production, content, and coordination end-to-end.

Drive communications and thought leadership efforts, including media relations, press releases, speaking submissions, and awards, building Samba's profile globally.

Partner closely with regional sales and commercial teams to deliver locally relevant collateral, sales enablement assets, and market-specific campaigns.

Lead, coach, and develop the international marketing team, setting clear goals and fostering a high-performance culture.

Monitor and report on marketing performance across international markets, using data to optimise programmes and communicate impact to senior stakeholders.

• 10+ years of B2B marketing experience in ad tech, media, data, or an adjacent sector, with at least 3 years leading a team and owning international strategy.

• Strong generalist marketer with hands-on experience across brand, demand generation, events, PR, thought leadership, and content, while comfortable operating at both strategic and executional levels.

• Commercially minded and sales-aligned, with a track record of close partnership with sales  teams and of measuring marketing's impact through pipeline and business growth.

• Excellent communicator and storyteller who can translate complex data and technology narratives into compelling messages for markets around the world 

• Proactive, autonomous, and action-oriented, you create clarity in ambiguous situations and move quickly to deliver results.

• You are an empowering team leader who builds teams, not just functions. You hire well, develop talent, and hold performance to a high standard with empathy and directness.

Design, build, and maintain scalable data pipelines supporting both internal and external data consumers, using Apache Spark (PySpark), Airflow, Databricks, and BigQuery/Snowflake

Develop and optimize data transformations for large-scale datasets, applying modern table formats such as Delta Lake and Iceberg

Own and operate Airflow DAGs and orchestration workflows, ensuring reliable and timely delivery of data products

Participate in the modernization of data frameworks and integrations across Databricks and BigQuery environments

Build and integrate data validation and quality assurance tooling using frameworks such as Great Expectations or similarImplement monitoring, logging, and alerting for data workflows to ensure production reliability

Debug and resolve pipeline issues across distributed environments, including cloud storage (AWS S3/GCS), databases, and orchestration tools

Contribute to the implementation of data governance and access controls using Databricks Unity Catalog

Collaborate with data scientists, analysts, and software engineers to deliver governed, reusable data assets

Participate in code reviews, contribute to documentation, and help raise engineering standards within the team

Identify bottlenecks in the development lifecycle and contribute ideas to improve them 

Bachelor's degree in Computer Science, Engineering, Data Science, or a related technical field, or equivalent practical experience

2–4 years of professional experience in data engineering or a closely related role

Strong proficiency in Python and SQL; hands-on experience building and debugging data pipelines and automation scripts

Experience with Apache Airflow for workflow orchestration, including DAG development, operator configuration, and troubleshooting

Hands-on experience with Databricks and Apache Spark (PySpark) for large-scale data processing

Familiarity with modern table formats such as Delta Lake or Iceberg

Experience with cloud infrastructure (AWS and/or GCP), including S3/GCS bucket management and cloud data services

Experience with database migration workflows and version-controlled configuration management (Git)

Strong debugging and problem-solving skills with the ability to trace issues across distributed systems

Ability to manage a queue of operational tickets and prioritize based on SLA urgency

Strong communication skills; comfortable working asynchronously in a distributed, cross-timezone team

Experience with BigQuery or Snowflake as primary data warehousing platforms

Familiarity with Databricks Unity Catalog for data governance and metadata management

Experience with Kubernetes (EKS, GKE) or containerized data workflows

Knowledge of CI/CD pipelines for data platform environments

Experience working with REST APIs for data access, automation, or integrationFamiliarity with FinOps concepts or cloud cost management principles

Background in ad tech, media measurement, or streaming data domain 

 

 

 

 

#LI-AH1

Own the commercial strategy for Brazil: identify target accounts, build pipeline, and close initial deals across agencies, advertisers, and media companies. 

• Take a consultative approach to sales — educate the market on Samba's data, measurement, and audience solutions while adapting value propositions to local needs. 

• Develop and execute account plans for key prospects, manage the full sales cycle from prospecting through close, and maintain accurate forecasting. 

• Identify, evaluate, and negotiate strategic partnerships with local broadcasters, OEMs, data providers, platforms, and technology partners critical to Samba's Brazil infrastructure. 

• Map the Brazilian media, advertising, and data ecosystem — understand who the key players are, where the opportunities lie, and what partnerships unlock scale. 

• Serve as the technical point of contact for prospects and partners — scope integrations, troubleshoot implementation questions, and translate Samba's product capabilities into client-specific solutions. • Provide technical pre-sales support: run product demos, respond to RFIs/RFPs, and build proof-of-concept solutions that demonstrate value. 

• Develop a comprehensive Brazil market entry strategy encompassing regulatory landscape, competitive positioning, data privacy compliance (LGPD), partnership requirements, and revenue

projections. 

• Build the operational foundation for Samba's Brazil presence — define processes, reporting cadences, and success metrics. 

• Provide regular market updates and strategic recommendations to Samba's international and executive leadership. 

Entrepreneurial builder with 10+ years of commercial experience in ad tech, media, data, or DaaS/SaaS — with a proven track record of launching products, entering new markets, and closing deals in Brazil or broader Latin America. 

• Commercially sharp and strategically minded: you've built pipelines, closed deals, and thought beyond quota to build something new, whether through a consulting, market entry, or strategic commercial background. 

• Technically fluent: you understand APIs, data integrations, programmatic ecosystems, and measurement methodologies well enough to hold your own in technical conversations and troubleshoot client implementations. 

• Deeply networked across the Brazilian ecosystem: established relationships with agencies, broadcasters, platforms, and advertisers, including major holding companies such as Publicis, WPP, Omnicom, Dentsu, Havas, and IPG. 

• Knowledgeable about the Brazilian media and data landscape: including the television ecosystem (Globo, SBT, Record, RedeTV!, pay TV, OTT/streaming, ACR/smart TV), audience data, cross-screen measurement, and data privacy regulations (LGPD). 

• Trilingual: native or professional fluency in Portuguese, English, and Spanish is required. 

• Self-directed and cross-functional: you operate with significant autonomy, set your own priorities, and collaborate effectively across sales, product, engineering, legal, and marketing, often across time zones. 

• Comfortable at the executive level: confident presenting to C-suite buyers and navigating complex, enterprise-level negotiations. 

• MBA or equivalent advanced degree from a top-tier program is preferred. 

Architectural Leadership: Lead the design and development of scalable, high-performance data pipelines and infrastructure that power Samba TV's analytics.

Complex Problem Solving: Resolve complex technical issues in creative and effective ways, understanding the interrelationships of different disciplines.

Production Dataset Management: Lead the design, build, and maintenance of high-scale production datasets. Ensure the delivery of versioned outputs and reliable customer-facing reports.

Schema Evolution & Lifecycle: Manage the end-to-end lifecycle of data features - adding new attributes, updating business logic, and executing safe rollouts (staging → performance check → production), including complex backfills and reprocessing.

Performance & Cost Engineering: Architect scalable and efficient solutions for data ingestion, transformation, and storage, ensuring performance, reliability, and security. Proactively drive down compute and storage costs.

Incident Response & Debugging: Serve as a technical lead for production incidents. Investigate root causes, implement permanent fixes, and validate data recovery across the ecosystem.

Cross-Functional Influence: Network with key contacts outside your own area of expertise and frequently advise others on complex matters.

Mentorship: Guide the development of new policies and ideas while mentoring and guiding other engineers to foster a culture of technical excellence.

Observability: Enhance monitoring and observability of data processes, improving debugging, error detection, and system reliability at scale.

Support the employee lifecycle operations, including onboarding, offboarding, employment changes, and HR documentation management

Assist with benefits administration, including employee enrollments, updates, vendor coordination, and open enrollment execution

Maintain and audit HRIS data integrity (Rippling or similar systems); run reports and support HR data tracking

Extract and organize HR data across platforms and manipulate datasets in Google Sheets to support reporting and operational needs

Partner with Payroll and Finance to ensure employee data, compensation updates, and benefit deductions are accurately reflected for payroll processing

Generate HR documents including employment letters, policy acknowledgements, onboarding materials, and HR templates, and manage electronic signature workflows

Serve as a first point of contact for routine employee HR inquiries, providing guidance on HR policies, benefits, and HR processes

Coordinate immigration and visa documentation tracking, partnering with external counsel to maintain compliance with work authorization requirements

Maintain compliance with federal, state (CA), and local employment regulations and assist with HR recordkeeping requirements

Support HR initiatives including performance cycles, engagement surveys, and employee programs

Help improve HR operational workflows by maintaining documentation and supporting scalable HR processes

• 2–3 years of experience in HR, People Operations, or HR Administration, with a strong interest in building expertise across HR operations and the employee lifecycle
  
  

• Hands-on experience working with HRIS platforms such as Rippling, Workday, or BambooHR, with the ability to navigate systems independently and generate basic reports
  
  

• Comfortable running reports and working with HR data in Google Sheets, including organizing and maintaining operational datasets
  
  

• Experience supporting benefits administration, onboarding, payroll coordination, or HR documentation processes, with attention to detail and process accuracy
  
  

• Proactive and motivated, someone who takes ownership of tasks, follows through reliably, and looks for ways to support the team and improve day-to-day operations
  
  

• Curious and eager to learn, with a willingness to ask thoughtful questions, deepen knowledge of HR systems and policies, and continuously build professional skills
  
  

• Brings a strong work ethic and “roll up your sleeves” mindset, approaching both routine operational tasks and new assignments with care and accountability
  
  

• Humble and team-oriented, comfortable supporting a wide range of HR responsibilities and contributing wherever needed to help the team succeed
  
  

• Strong attention to detail and ability to manage multiple operational tasks while maintaining accuracy and organization
  
  

• Strong communication skills and a people-first mindset, providing clear and professional support to employees and managers
  
  

• Comfortable handling confidential information with professionalism and discretion

• Organized and process-oriented, comfortable following established HR policies while also navigating situations where processes are still developing and helping improve them

• PHR, SHRM-CP, or California HR certification preferred 
  
  

• Experience supporting visa or immigration processes and I-9 compliance
  
  

• Experience working in startup or high-growth environments

• Familiarity with HR workflow tools, documentation systems, or automation tools (Rippling)

• Build and develop relationships across media agencies — from planning and buying teams through to investment and leadership — becoming a trusted and credible partner for Samba TV's advertising and analytics solutions.

• Support and progressively own the full sales cycle: prospecting, outreach, pitch, negotiation, and close across a defined agency patch or vertical within EMEA.

• Work closely with senior AEs and sales leadership to develop compelling proposals and responses to briefs, clearly articulating Samba TV's unique value proposition across TV, digital, and cross-platform.

• Prospect and qualify new business opportunities through research, warm introductions, and active participation in industry events and the London media community.

• Collaborate with Account Management, Marketing, and Operations to ensure seamless campaign delivery and a strong client experience post-sale.

• Bring a deep understanding of the agency landscape — how agencies are structured, how they plan and buy media, and where Samba TV's data and measurement capabilities create the most value.

• Contribute to Samba TV's profile in the London market by building your own network and reputation as a knowledgeable, reliable, and energetic presence in the industry.

• 2-3 years of experience in a media agency, ad tech, or digital media environment — you understand how agencies work and have built relationships across planning, buying, or investment teams.

• Commercially minded with a genuine ambition to succeed in sales— you're motivated by results, take initiative, and are eager to develop your own patch.

• A confident communicator who can hold a room, build rapport quickly, and translate complex data and measurement and tech into clear, value-driven narratives for agency audiences.

• Curious and quick to learn — you want to understand the product deeply and stay close to what's happening in the TV and programmatic landscape.

• Highly organised, with the ability to juggle multiple priorities and maintain attention to detail in a fast-paced environment.

• A team player who contributes positively to the culture and is excited to learn from those around them.

• Bachelor's degree required.

#li-ak1

4+ years of professional development experience building high-performance, large-scale applications/pipelines.

Strong proficiency in Python/PySpark and SQL. While we work primarily in Python/PySpark, we acknowledge that engineers with sound fundamentals can pick up new languages relatively quickly.

Hands-on experience with Airflow or a similar orchestration tool.

Experience with Databricks or similar data lakehouse platforms is desirable.

Strong analytical skills and a genuine curiosity for understanding data - you should be comfortable getting deep into datasets to identify problems and opportunities.

Strong communication skills, especially in written form as we are a distributed team with members in both Warsaw and San Francisco.

Solid computer science fundamentals - data structures, algorithms, and software design principles.

Familiarity with FinOps concepts or cloud cost management is a plus, but not required.

• Build and deploy AI agents using modern agent SDKs (Claude, OpenAI, or similar) with custom tools and function calling

• Design and build tool harnesses and execution environments for agents—both on desktop (local CLI, IDE integrations) and in the cloud (containerized, API-driven)

• Partner with internal teams across the organization to understand their workflows, identify automation opportunities, and build agents tailored to their use cases

• Think critically about LLM capabilities and limitations—understand the differences between models, when to use which, and how to get the best results from each

• Develop context engineering strategies—understanding how to give LLMs the right information at the right time within token limits

• Build and maintain custom tool libraries that agents can use to interact with internal systems, APIs, and data sources

• Deploy and manage agents in cloud environments with proper monitoring, error handling, and cost controls

• Optimize LLM costs and performance through prompt engineering, caching, and smart model selection

• Draft, review, and negotiate a broad range of corporate and commercial agreements, including equity and debt financings, M&A transactions, and private placements

• Support fundraising and corporate structuring activities — investor communications, due diligence, and closing processes

• Partner with Finance and Business Development on strategic transactions and joint ventures

• Advise on corporate governance, subsidiary management, and regulatory compliance

• Handle commercial contracting across technology licensing, data sharing, and vendor agreements

• Help build scalable legal processes and documentation templates

• Collaborate with Product, Operations, and Data teams to address legal questions around data use, technology, and innovation

• J.D. from a well-regarded law school and active bar admission in at least one U.S. jurisdiction

• 2–5 years of experience at a top-tier law firm or in-house legal department, focused on corporate law, M&A, capital markets, or PE/VC transactions

• Strong command of corporate structures, capitalization, and securities compliance

• Proven ability to juggle multiple projects and deliver practical, business-first legal advice under tight deadlines

• Excellent drafting, communication, and negotiation skills

• Prior exposure to technology, data, or digital media sectors is a strong plus

• Collaborative, proactive, and energized by variety — no two days look the same here

• Work directly with senior leadership on high-impact deals and strategic transactions

• Join a lean, high-trust legal team where your work moves the needle

• Competitive compensation, equity, and benefits

• Assist Programmatic Consultants throughout the full life cycle of a programmatic campaign (planning/strategy, activation/troubleshooting, consultation/renewal)

• Analyze SSP, DSP, DMP, and Ad Server reports to craft tailored recommendations for clients

• Assist Measurement Analysts throughout the full life cycle of a measurement campaign (media plan audit, pixel implementation, and discrepancy checks) 

• Develop reports and dashboards showcasing how clients' TV ad campaigns are performing across linear, CTV, and digital media

• Must be in pursuit and have completed your third year of your undergraduate degree, or have an advanced graduate degree in progress (e.g., MBA, PhD, etc.)

• Ability to work collaboratively and create an inclusive environment at all levels of an organization

• Capability to drive an independent workstream in the context of a broader team project

• Ability to break down and solve problems through quantitative thinking and analysis

• Ability to communicate effectively, both verbally and in writingKeen understanding of the digital advertising ecosystem 

• Proficient in Excel (sumifs, index match, pivot tables, vlookups, etc); SQL is a plus

• Project management and CRM experience is a plus (Salesforce, Jira, Asana, Trello, etc)

Use data to help create actionable, outcomes-based measurement reports rooted in Samba TV's ACR dataset

Understand core components of the measurement study lifecycle from feasibility scoping to end deliverable

Work alongside our sales team to build data-lead collateral and case studies to aid in the Samba TV sales pitch

Collaborate with product and engineering teams to evolve research products and processes

Assist in the creation of a robust measurement norms dataset based on historical client data

Currently pursuing a degree in Marketing, Psychology, Statistics, Data Science, or a related field

Strong analytical and problem-solving skills

Excellent communication and organizational abilities

Proficiency in Microsoft Office (Excel, PowerPoint) or Google Suite

Basic understanding of digital advertising, media, or data analytics (a plus)

Experience with SQL, Python, or other analytics tools

Self-starter with a passion for innovation and learning

• Exposure to real-world applications of ad tech, media measurement, analytics, and AI

• Hands-on experience with cutting-edge tools and platforms

• Mentorship and networking opportunities with industry experts, including our CEO and executive suite

• A dynamic, collaborative, and growth-oriented work environment

 

Preferred

 

 

#LI-WD1

 

Preferred

 

 

#LI-WD1

 

#LI-PS1

 

#LI-AH1

 

 

#LI-PS1

 

Preferred