Applicants must be authorized to work for any employer in the U.S. without sponsorship. We are unable to provide sponsorship for work visas of any kind at the time of hire, or at any point during employment. This includes, but is not limited to: F1-OPT, F1-CPT, H-1B, TN, J-1, etc.

Your Role:

We are seeking a highly experienced hands-on Software Manager of Quality Engineering who will lead the Quality function for an Exposure Management product with a strong focus on an automation-first strategy, observability-driven quality insights, and data-backed decision making. You will step in to directly manage a dedicated team of 6 to 8 engineers, optimizing their workflow and taking ownership of team management. This is a hybrid role

Your Opportunity:

• Manage, mentor, and grow a tight-knit US-based team of 6 to 8 QA engineers and SDETs.
• Conduct regular one-on-ones and build a culture of engineering excellence.
• Hybrid office role: 3 days per week for Maryland residents, 1 to 2 days per week for DC/Northern Virginia residents.
• Operate in a 50% to 60% hands-on capacity.
• You will be deeply involved in designing, enhancing, and implementing the automation framework, as well as picking up targeted SDET tasks.
• Define and execute the long-term Quality Engineering vision, aligned with product and engineering goals.
• Own the automation roadmap across UI, API, performance, integration, and end-to-end testing, ensuring automation is embedded into CI/CD workflows.
• Implement and enhance observability practices using logs, metrics, traces, and synthetic monitoring.
• Partner with DevOps/SRE to improve error budgets and early incident detection.
• Build a monthly Quality Insights report for leadership.
• Define, track, and present data-driven quality metrics such as automation coverage, escaped defect rate, release reliability score, and performance baselines.

What You'll Need:

• 7–10+ years of experience in Quality Engineering, including 2–5 years directly leading teams.
• You must have a strong background working in product-based software companies.
• Experience managing smaller teams of 6 to 8 engineers.
• Candidates whose recent experience is primarily managing massive teams of 20 or more engineers will not be a fit, as maintaining hands-on capability is required.
• Deep expertise in test automation frameworks and cloud-based SaaS delivery.
• Experience with Playwright preferred, Selenium, or Python, we value your core knowledge of automation architecture in large environments over specific syntax.
• Strong understanding of observability tools (Datadog, Grafana) and hands-on experience with performance testing tools (JMeter, K6, etc.).
• Strong command over quality metrics, reporting, excellent communication, and stakeholder management skills.

#LI-LP1

Veterinary Receptionist Objectives: The purpose of this position is to serve as a veterinary receptionist for Bay Beach Veterinary Hospital's Emergency Practice, to perform clerical duties related to patient care and treatment, and to provide miscellaneous support to the veterinary practice manager and health care team. These service functions include but are not limited to, reception (visitor and telephone), maintenance of veterinary medical records, accounts maintenance, cash processing, data entry, word processing, and mail service. This job requires a practical knowledge of hospital organization and services, the basic rules and regulations governing visitors and animal patient treatment, data transcribing, word processing, and a practical knowledge of the standard procedures, veterinary records and terminology used in the hospital. Regular attendance and timeliness are an essential function in order to fulfill the requirements of this position.

Position type and expected hours of work

• Full or Part-Time with a 70 hour requirement for full-time status

• 7 to 12 hour shifts variable days of the week

Education and experience

• High school diploma or equivalent

• Veterinary experience preferred

General Knowledge

• Possession of strong organizational skills.

• Ability to multitask under pressured conditions.

• Knowledge of the range of services the practice provides and the species it treats.

• Knowledge of practice location and ability to give directions using common routes.

• Knowledge of practice polices regarding provision of care, treatment of stray animals, deposits for hospitalized patients, payments, and credit/payment options.

• Knowledge of and compliance with OSHA standards and be able to find Material Safety Data Sheets quickly.

• Know and use standard medical and business abbreviations.

• Knowledge of the spelling and meaning of commonly used terminology in veterinary medicine.

• Use proper terminology and spelling when speaking and writing.

• Reasonable familiarity with common breeds and their colors and temperaments.

• Reasonable familiarity with zoonotic (transmissible from animals to humans) diseases, including their prevention and steps to reduce or eliminate transmission.

• Reasonable familiarity with common animal to animal contagious diseases, including their prevention and steps to reduce or eliminate transmission.

• Reasonable knowledge of common vaccines and their administration guidelines.

• Familiarity with common parasite preventatives and their dosing/administration schedule.

• Familiarity with prescription diets carried by the practice and their uses.

• Familiarity with over-the-counter products carried by the practice and their uses.

• Ability to handle money accurately and honestly.

• Familiarity with common invoicing and fee collection procedures.

• Familiarity with common credit card machines and their functions.

Communication Skills

• Excellent verbal and written communication skills.

• Excellent interpersonal communication skills.

• Excellent telephone etiquette.

• Ability to communicate with clients in a compassionate and professional manner in times of stress.

• Possess active listening skills, giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate and not interrupting at inappropriate times.

• Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.

• Competently speak and write the English language.

• Understanding the implications of new information for both current and future problem-solving and decision making.

General Tasks

• Always be in position and prepared to work by the start of each scheduled shift.

• Maintain accurate personal timecards.

• Maintain professional appearance while at work, including clean and pressed uniforms, neat hair, and proper personal hygiene.

• Have the physical strength and ability to stand for. an entire shift when needed and be able to lift pets and objects weighing up to 40 pounds without assistance. Assist in lifting patients and objects weighing more than 40 pounds.

• Ensure the cleanliness and organization of the hospital, including but not limited to: front desk area, all areas of the lobby, exam rooms, parking lot and front porch.

• Clean and maintain all office equipment according to manufacturer's instructions and hospital policy.

• Maintain an even, friendly demeanor while on the job.

• Promote a positive attitude among staff.

• Handle stress with poise and tact.

• Show respect for clients, patients (alive or deceased), team members, and the hospital at all times.

• Engage in productive work during slow periods.

• Ensure daily/weekly/monthly task lists are completed.

• Readily assist coworkers as needed.

• Participate in all staff training and meetings.

• Always be cognizant of patient safety.

• Understand and maintain strict client confidentiality.

• Be prepared to handle any pet or facility emergency that may arise. Know and follow contingency plans. Perform other duties as assigned.

Clerical Tasks

• Access client information within the practice management software system. Enter and retrieve client and patient data in the computer.

• Accurately notate details about patients, their care and client conversations in the medical record.

• Schedule appointments obtaining all necessary data concerning the patient and owner. Prepare all required forms in advance if possible (day practice only).

• Assure that all financial obligations are met by clients.

• Collect client fees, make change, process credit card transactions and assist in making count of cash drawer, and run end of day reports.

• Assist in the updating of client files; prepare and mail correspondence such as thank you cards, sympathy cards, and other communications.

• Send and receive client emails.

• Assist in the ordering, receiving, stocking and distribution of supplies.

• Know phone functions including hold, intercom, and transfer.

• Accurately enter items and services into invoices as needed.

Customer and Personal Service Tasks

• Provide friendly and quality care to the clients and patients of Bay Beach Veterinary Hospital Greet clients in a professional, friendly, and hospitable manner.

• Check clients in. Update client's or patient's records as needed.

• Use client's and patient's names during conversation.

• Effectively promote preventative health care, nutrition, and pet health insurance to clients. Support what fellow staff members have said to clients.

• Know where brochures and client-education materials are stored. Provide clients with handouts and brochures regarding relevant medical conditions, surgeries, immunizations, internal and external parasites, pet insurance, and diets or direct them to approved websites for additional information.

• Professionally administer all phone calls-answering client inquiries in a prompt and•friendly manner, scheduling appointments, and recording messages.

• Receive incoming calls, screen those that are handled by other health care.team members and take care of routine calls.

• Provide knowledgeable sub-professional advice concerning the basic care of animals

• Politely but firmly refuse to diagnose or offer treatment recommendations over the phone for health concerns/illnesses.

• Counsel clients on financial and admittance policies, thpir pet's medical procedures and any options that require consideration. Answer client's questions and ensure their comfort with the information they have been given.

• Explain credit options to clients and how to apply.

• Advise clients of visiting hours and special call-in times to check on patients/speak with the doctors.

• Explain delays that effect clients. Ensure the comfort of clients and patients during their waits.

• Assist clients with unruly pets. Request assistance when needed.

• Assist grieving clients and comfort them. Understand the grieving process and be respectful of the client's needs.

• Handle angry or grieving clients in a calm and reassuring manner. Enlist the help of a doctor or supervisor when needed.

• Assist clients to their cars if needed.

• Verify or witness clients' statements regarding procedures, including euthanasia.

• Answer questions and educate clients about basic pet care and procedures. Refer questions you cannot answer to appropriate colleague.

Triage/ Emergency Tasks

• Alert staff members immediately if an urgent patient arrives.

• Obtain verbal permission/refusal for resuscitation.

• Have client fill out registration forms while the health care team is assessing the patient. Accurately review discharge instructions with owner with any out-patient visit.

Patient Care Tasks

• Receptionists DO NOT participate in the handling/restraint or care of the patients. During busy times you may be asked to escort a pet to/from the treatment area, exam room, or lobby only.

Supervisory Role

• Knowledgeable of all aspects of hospital protocol, from the front desk to the treatment area.

• Knowledgeable of all aspects of veterinary medicine, from the front desk to the treatment area.

• Knowledgeable of all aspects of veterinary medicine as a business.

• Able to constructively discuss and troubleshoot issues within the hospital with staff members and management.

• Promotes and ensures training

• Ensures maintenance, repair, and proper care of hospital equipment.

• Ensures hospital policies are followed by staff and able to set the example for staff.

• Knowledgeable of OSHA requirements to help keep hospital and staff in compliance.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

This job requires the following lifting and/or exerted force to be performed on the job.

Specific vision abilities required for this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.

Work Environment

While performing the duties of this job, the employee is exposed to hazards associated with aggressive patients; hazards associated with infected animals and controlled substances; exposure to unpleasant odors and noises; exposure to bites, scratches and animal wastes; possible exposure to contagious diseases. Follow federal and state animal health laws and regulations including OSHA and DEA

This job description is designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Other duties, responsibilities, or activities may change or be assigned at any time with or without notice.

Bay Beach Veterinary Hospital is an equal opportunity employer. It is the policy of the practice to prohibit discrimination and harassment of any type and to afford equal employment opportunities to employees and applicants without regard to race, color, religion, sex, national origin, age, disability, genetic information, gender identity or expression, or veteran status. The practice will conform to the spirit as well as the letter of all applicable laws and regulations. We offer employment willingly and with the commitment to providing the support and tools necessary to fulfill the items in this Job Description with reward and satisfaction. It is the responsibility of the employee to alert management of shortfalls in a timely manner so a plan can be set for improvement. At the same time, signature affirms the commitment of the employee to fulfill the obligations set forth in this document.

Veterinary Assistant (Emergency)

Reporting Structure: The veterinary assistant works under the direct supervision of the shift LVTs, shift DVMS, emergency services supervisor, veterinary practice manager, or medical director; who will indicate general assignments, limitations and priorities. Recurring assignments are performed independently. Deviations or unfamiliar situations are referred to the shift leader or supervisor. Completed work is reviewed for technical accuracy and compliance with established procedures.

Veterinary Assistant Objectives: The purpose of this position is to serve as a veterinary assistant for Bay Beach Veterinary Hospital's Emergency Service, to perform hands on duties related to patient care and treatment, and to provide miscellaneous support to the veterinary practice manager and health care team. These service functions include but are not limited to, care of hospitalized patients, triage of incoming patients, review of estimates and treatment plans, loading exam rooms, communicating with clients, notating, and invoicing treatments and supplies, set up for procedures and surgeries, assisting with blood draws, radiographs and other diagnostic procedures, general cleanliness and stocking of the hospital. This job requires a practical knowledge of hospital organization and services, the basic rules and regulations governing visitors and animal patient treatment, and a practical knowledge of the standard procedures, veterinary records and terminology used in the hospital. Regular attendance and timeliness are an essential function to fulfill the requirements of this position.

Position type and expected hours of work:

• Full or Part-Time

• 8 to 12 hour shifts variable days of the week

• Weekend shifts required

• Overtime may be required

Education and Experience:

• High school diploma or equivalent

• Veterinary experience required

General Knowledge:

• Possession of strong organizational skills.

• Ability to multitask.

• Knowledge of the range of services the practice provides and the species it treats.

• Knowledge of practice polices regarding provision of care, treatment of stray animals, deposits for hospitalized patients, payments, and credit/payment options.

• Knowledge of and compliance with OSHA standards and be able to find Material Safety Data Sheets quickly.

• Possession of strong organizational skills.

• Ability to multitask.

• Knowledge of the range of services the practice provides and the species it treats.

• Knowledge of practice polices regarding provision of care, treatment of stray animals, deposits for hospitalized patients, payments, and credit/payment options.

• Knowledge of and compliance with OSHA standards and be able to find Material Safety Data Sheets quickly.

• Reasonable familiarity with zoonotic (transmissible from animals to humans) diseases, including their prevention and steps to reduce or eliminate transmission.

• Reasonable familiarity with common animal to animal contagious diseases, including their prevention and steps to reduce or eliminate transmission.

• Understand the life cycle and pathology of common internal and external parasites, including common treatments and prevention.

• Performs other duties as assigned.

Communication Skills:

• Excellent verbal and written communication skills.

• Excellent interpersonal communication skills.

• Ability to communicate with clients in a compassionate and professional manner in times of stress.

• Accurately obtain and then relay the owner's account of the medical problem/injury to the doctor and other health care team members.

• Possess active listening skills, giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate and not interrupting at inappropriate times.

• Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.

• Competently speak and write the English language.

• Understanding the implications of new information for both current and future problem-solving and decision-making.

• Requires writing complete notes in medical records.

General Tasks:

• Always be in position and prepared to work by the start of each scheduled shift.

• Maintain accurate personal timecards.

• Maintain professional appearance while at work, including clean and pressed uniforms, neat hair, and proper personal hygiene.

• Have the physical strength and ability to stand for an entire shift when needed and be able to lift pets and objects weighing up to 40 pounds without assistance. Assist in lifting patients and objects weighing more than 40 pounds.

• Ensure the cleanliness and organization of the hospital, including but not limited to: treatment area, kennels, procedure rooms, exam rooms, parking lot and grounds.

• Clean and maintain all hospital equipment according to manufacturer's instructions and hospital policy.

• Maintain an even, friendly demeanor while on the job.

• Promote a positive attitude among staff.

• Handle stress with poise and tact.

• Show respect for clients, patients (alive or deceased), team members, and the hospital always. Be willing and available to stay late or work through breaks, when needed to assist with emergency or critical-care patients.

• Engage in productive work during slow periods.

• Ensure daily/weekly/monthly task lists are completed.

• Readily assist coworkers as needed.

• Stock hospital supplies, pharmaceuticals and pet-food as needed and facilitate depleted items being placed on the order list.

• Regularly check for outdated stock. Remove and replace expired items as directed. Participate in all staff training and meetings.

• Always be cognizant of patient safety.

• Understand and maintain strict client confidentiality.

• Be prepared to handle any pet or facility emergency that may arise. Know and follow contingency plans.

Clerical Tasks:

• Access client information within the practice management software system. Enter and retrieve client and patient data in the computer.

• Accurately notate details about patients, their care and client conversations in the medical record including vitals and treatment details.

• Check in and input patients and clients into computer. (overnight)

• Collect, post, and record client fees and deposits, make change, process credit card transactions, and assist in making count of cash drawer. (overnight)

• Assist in the ordering, receiving, stocking and distribution of supplies.

• Know phone functions including hold, intercom, and transfer.

• Accurately enter items and services into invoices as needed.

• Assist clients in filling out/completing electronic forms.

• Save hard copies of paperwork into client files.

Customer and Personal Service Tasks:

• Provide friendly and quality care to the clients and patients of Bay Beach Veterinary Hospital

• Receive incoming phone calls, screen those that are handled by other health care team members and take care of all other calls, both urgent and routine. Provide knowledgeable sub-professional advice concerning the care and treatment of animals. (overnight)

• Check clients in and greet clients in a professional, friendly, and hospitable manner. (overnight)

• Communicate effectively, compassionately, and professionally with clients during the triage process.

• Handle angry or grieving clients in a calm and reassuring manner. Enlist the help of a doctor or supervisor when needed.

• Assist clients to their cars if needed.

• Verify or witness clients' statements regarding procedures, including euthanasia.

• Answer questions and educate clients about basic pet care and procedures. Refer questions you cannot answer to appropriate colleague.

Triage Tasks:

• All patients triaged within 15 minutes of arrival in hospital.

• Obtain brief history from owner.

• Obtain full TPR and bring any abnormalities to the attentions of the DVM/LVT.

• Assign patient to proper triage class based on BBVH color system.

• Ensure patients are placed in appropriate place to wait to be seen based on presenting complaint and condition (isolation, ICU, with owner, etc.).

Exam Room Tasks:

• Always ensure cleanliness of exam rooms.

• Bring owners into the exam room.

• Explain treatment plans and estimates to the owners and answer questions. Refer questions you cannot answer to appropriate colleagues.

• Explain financial policies including payment options and how to apply for them.

• Liaise between the DVM and owner when appropriate.

• Thoroughly explain discharge instructions and medications to owners and answer questions. Refer questions you cannot answer to the appropriate colleagues.

• Fill non-controlled veterinary prescriptions with appropriate medication, provide routine instructions to owners concerning prescriptions for medications.

Patient Care Tasks:

• Possess sufficient strength and assertiveness to effectively restrain patients and ensure their safety and that of clients and personnel.

• Restrain patients in a manner that allows necessary work to be performed, minimizes stress to patients and ensures the safety of patients and people. Safely and effectively apply and use restraints such as muzzles, towels, and gloves. Apply low stress handling techniques.

• Maximize patient's comfort with a gentle reassuring manner. Understand that actions that would constitute animal cruelty under state or local law or hospital policy will be grounds for immediate disciplinary action, up to and including termination.

• Monitor patient's behavior and note potentially anxious or aggressive behaviors. Use caution when handling potentially aggressive patients. Request help when needed.

• Inform the shift supervisor and practice manager immediately of any bite or scratch wounds and follow hospital policy for seeking treatment.

• Accurately obtain vital signs including, but not limited to: rectal temperature, respiratory rate, heart/pulse rate, mucous membrane color, capillary refill time, and blood pressure.

• Understand the rules and application of basic standards of asepsis. Maintain IV catheters so fluids flow freely; flush and clean as needed.

• Set up and administer fluids both IV and SC.

• Using aseptic technique, draw up injectable medications according to DVM/LVT instructions.

• Properly fill and store non-injectable medications for hospitalized patients.

• Properly administer medications via oral, SC and IV {in IV catheter only) routes according to protocol and hospital policy.

• Dispose of used needles and syringes and other sharp objects as set forth by the practice policy and OSHA standards.

• Perform suture removals and nail trims.

• Assist with diagnostic procedures, including but not limited to: venipuncture, radiography, corneal stain, skin scrapings and other cytology samples, and ultrasonography.

• Obtain fecal and ear cytology samples.

• Perform routine ELISA tests, such as heartworm, feline viral, and parvo.

• Lay out/set up instruments that doctors will use during exams according to presenting complaint.

• Assist with routine and non-routine treatment procedures, including but not limited to: fluid administration, medication administration {injectable, oral and topical), IV catheter placement, abdominal and thoracentesis, urinary catheter placement, and bandage/splint placement.

• Prioritize tasks to maximize client satisfaction and patient health.

• Place appropriate bedding in patient cages and always ensure its cleanliness, changing when soiled.

• Monitor patients for vomit, blood, urine, and feces in cage. Clean patients and cage as needed. Save debris if unsure whether it should be examined. Note occurrences in patient record.

• Asses hospitalized patient's vital signs and record data appropriately, alerting DVM/LVT of any changed/out of normal range results.

• Monitor patients for changes in condition and alert DVM/LVT immediately.

• Know and recognize signs of pain and common methods of pain relief. Alert DVM/LVT to patient's pain/comfort level.

• Strictly follow isolation procedures and policies. Prevent contact between contagious animals and others. Properly disinfect the area and you using appropriate disinfectants and dilutions.

• Disinfect cages as soon as possible after patients are removed from them.

• Walk dogs individually on a leash according to directions and hospital policy and record eliminations appropriately in record.

• Prepare meals and feed animals according to treatment plans. Note appetite in record.

• Perform medical grooming including medicated baths, mat removal, and sanitary clips/baths.

• Wash, dry and store bedding, and towels belonging to the hospital. Maintain bedding in good repair.

• Assist with euthanasia procedures.

Emergency Care Tasks:

• Know and be able to perform basic life support procedures, including CPR, airway maintenance, and oxygen administration.

• Be up to date with the latest RECOVER CPR guidelines and procedures.

• Control bleeding using pressure bandages and tourniquets.

• Apply cooling techniques to heatstroke patients

• Be ready and available to assist and follow instructions in a calm and efficient manner.

• Know the location of the crash cart and be familiar with all its contents and their uses.

• Know the location of and how to use essential monitoring equipment, such as SPO2, ECG, and blood pressure monitors.

• Apply critical thinking to assess patient status.

Surgical Assisting Tasks:

• Know the names of instruments and where they are stored.

• Prepare the surgery suite for pending surgeries.

• Assist LVTs in administering preoperative medications.

• Bring patients to the pre-operative/induction area.

• Assist with the induction process.

• Assist with preparing the patient for surgery including positioning, clipping and prepping surgical site, and securing monitoring equipment.

• Assist surgeons with aseptic gowning and gloving.

• Clean surgical suite and instruments after procedure.

• Wash and store endotracheal tubes according to hospital policy.

• Clean and wrap instruments according to hospital policy.

• Autoclave packs and gowns according to autoclave directions.

Radiology Tasks:

• Always wear dosimeter badge according to provider instructions.

• Always wear protective equipment according to OSHA and hospital policy.

• Assist DVM/LVT/VA with positioning of patients.

• Always follow laws and hospital policy when performing radiographs.

Supervisory Role

• Knowledgeable of all aspects of hospital protocol, from the front desk to the treatment area.

• Knowledgeable of all aspects of veterinary medicine, from the front desk to the treatment area.

• Knowledgeable of all aspects of veterinary medicine as a business.

• Able to constructively discuss and troubleshoot issues within the hospital with staff members and management.

• Promotes and ensures training and coaching

• Ensures maintenance, repair, and proper care of hospital equipment.

• Ensures hospital policies are followed by staff and able to set the example for staff.

• Knowledgeable of OSHA requirements to help keep hospital and staff in compliance.

Physical Demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

This job requires the following lifting and/or exerted force to be performed on the job.

Specific vision abilities required for this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.

Work Environment:

While performing the duties of this job, the employee is exposed to hazards associated with aggressive patients; hazards associated with infected animals and controlled substances; exposure to unpleasant odors and noises; exposure to bites, scratches, and animal wastes; possible exposure to contagious diseases. Follow federal and state animal health laws and regulations including OSHA and DEA.

This job description is not designed to cover or contain a comprehensive listing of all the activities, duties or responsibilities that are required of the employee.

Other duties, responsibilities, or activities may change or be assigned at any time with or without notice.

Bay Beach Veterinary Hospital is an equal opportunity employer. It is the policy of the practice to prohibit discrimination and harassment of any type and to afford equal employment opportunities to employees and applicants without regard to race, color, religion, sex, national origin, age, disability, genetic information, gender identity or expression, or veteran status. The practice will conform to the spirit as well as the letter of all applicable laws and regulations. The practice will take action to employ, advance in employment, and treat qualified Vietnam era veterans and disabled veterans without discrimination in all employment practices.

The Opportunity

As a One Medical Float Phlebotomist/Front Desk (internally known as Flex Patient Care Specialist) at several of our offices, you’ll provide an exceptional experience for our patients and help them accomplish an important part of their care journey by providing venipuncture as well as other clinical support services. You will be an ambassador for patients, with a mastery of human connection and a strong drive for service. You will remove barriers to care, resulting in a truly exceptional in-office patient experience. You are the steward of the space and ensure the look and feel of the office lobby are on brand with the One Medical experience. You will be the first point of contact for our patients, as well as provide any other support as requested by the Practice Coordinator, Operations Manager, or providers.

You are a strong team player and use your innovative problem solving skills to tackle various tasks and challenges. You combine excellent specimen collection technique with tactful interpersonal skills during every interaction with your patients, at both the front desk and in the lab. You have a strong grasp of verbal and written communication. You are able to identify opportunities and deliver on customer-centric solutions while using empathy, focus, and compassion in all interactions with patients and teammates. You bring self-awareness to your daily work to utilize your strengths and develop your areas of opportunity. You thrive in cultures that focus on feedback and growth and are nimble in their approach to respond to the needs of the patients and team. You have an unwavering drive to help and serve others and create amazing moments for our members and teammates. If this sounds like you, we would love to connect.

What you’ll likely work on:

• Use impeccable C-I-CARE (a framework containing the key elements of a great interaction and effective communication that we use with patients and each other) in all patient interactions, both clinical and administrative,  and ensure a fluid and positive in-office experience through patient intake, same day schedule management, appropriate follow up scheduling, strong knowledge of billing and insurance, monitoring patient feedback and assisting with outreach as necessary
• Provide best in class venipuncture services on a population ranging from pediatrics to geriatrics, depending on the office location
• Perform and assist with extended scope duties such as, but not limited to non-blood specimen collection, EKGs/ECGs, vitals, ear lavages, vaccines, PPD tests, and swabs
• Maintain high standards of in-office care through proper specimen labeling, handling and processing, inventory upkeep, and tool sterilization
• Continue to care for our members beyond the lab room by answering patient messages, following up on lab cases and assisting our providers and virtual medical team with clerical duties such as, but not limited to biometric screening forms, medical record and consult review, billing inquiries, and DOH reporting
• All front of house duties including check in/check out, insurance verification, printing/paperwork tasks, prepping tests, tasking to service level expectations etc
• Contribute to team development through rounding, attending team huddles, participating in team problem solving, supporting in office providers with ad hoc asks, etc. 
• Perform opening and closing duties/daily office upkeep as required, including maintaining the look and feel of both patient and employee facing spaces, restocking supplies, and organization
• Master our technology suite including, but not limited to Slack, G-suite, Zoom, Circulation, RingCentral, and our Electronic Medical Record System, in order to interact with team members and complete daily work

These responsibilities are intended to describe the general nature and level of work being performed by personnel assigned to this job classification. They are not to be construed as an exhaustive list of job duties performed by personnel in this classification. Other job related duties may be assigned by management.

What you’ll need:

• At least 6 months of relevant experience as a Medical Assistant or Phlebotomist outside of a training/externship environment
• Strong customer service skills, including ability to establish and maintain effective customer relationships and deliver customer-centric solutions
• Strong written and verbal communication skills 
• A High School Diploma or equivalent 
• Proficiency in computer technology such as typing, navigating the internet and using multiple software systems simultaneously
• Experience working on collaborative, diverse, multi-disciplinary teams (additional experience with remote teams a plus) 
• A proven ability to display confidence and instill trust during the collection process while delivering individualized, human-centered, customer-focused care 
• A proven track record of persisting through change, consistently stepping up to take action on challenges, and learning quickly and effectively when faced with new situations or tasks

Competitive salary: starts at $24.25 per hour based on a full time schedule

This is a full time role (40 hours/week) with 8 hour shifts generally taking place between the hours of 7am-7pm, 4 weekdays + every Saturday, based in Reston Town Center office but floating between our other offices in Fairfax-Mosaic, Tyson and Arlington-Rosslyn.

The Opportunity

As a One Medical Phlebotomist/Administrative Assistant (internally known as Patient Care Specialist) at one of our offices, you’ll provide an exceptional experience for our patients and help them accomplish an important part of their care journey by providing venipuncture as well as other clinical support services. You will be an ambassador for patients, with a mastery of human connection and a strong drive for service. You will remove barriers to care, resulting in a truly exceptional in-office patient experience. You are the steward of the space and ensure the look and feel of the office lobby are on brand with the One Medical experience. You will be the first point of contact for our patients, as well as provide any other support as requested by the Practice Coordinator, Operations Manager, or providers.

You are a strong team player and use your innovative problem solving skills to tackle various tasks and challenges. You combine excellent specimen collection technique with tactful interpersonal skills during every interaction with your patients, at both the front desk and in the lab. You have a strong grasp of verbal and written communication. You are able to identify opportunities and deliver on customer-centric solutions while using empathy, focus, and compassion in all interactions with patients and teammates. You bring self-awareness to your daily work to utilize your strengths and develop your areas of opportunity. You thrive in cultures that focus on feedback and growth and are nimble in their approach to respond to the needs of the patients and team. You have an unwavering drive to help and serve others and create amazing moments for our members and teammates. If this sounds like you, we would love to connect.

What you’ll likely work on:

• Use impeccable C-I-CARE (a framework containing the key elements of a great interaction and effective communication that we use with patients and each other) in all patient interactions, both clinical and administrative,  and ensure a fluid and positive in-office experience through patient intake, same day schedule management, appropriate follow up scheduling, strong knowledge of billing and insurance, monitoring patient feedback and assisting with outreach as necessary
• Provide best in class venipuncture services on a population ranging from pediatrics to geriatrics, depending on the office location
• Perform and assist with extended scope duties such as, but not limited to non-blood specimen collection, EKGs/ECGs, vitals, ear lavages, vaccines, PPD tests, and swabs
• Maintain high standards of in-office care through proper specimen labeling, handling and processing, inventory upkeep, and tool sterilization
• Continue to care for our members beyond the lab room by answering patient messages, following up on lab cases and assisting our providers and virtual medical team with clerical duties such as, but not limited to biometric screening forms, medical record and consult review, billing inquiries, and DOH reporting
• All front of house duties including check in/check out, insurance verification, printing/paperwork tasks, prepping tests, tasking to service level expectations etc
• Contribute to team development through rounding, attending team huddles, participating in team problem solving, supporting in office providers with ad hoc asks, etc. 
• Perform opening and closing duties/daily office upkeep as required, including maintaining the look and feel of both patient and employee facing spaces, restocking supplies, and organization
• Master our technology suite including, but not limited to Slack, G-suite, Zoom, Circulation, RingCentral, and our Electronic Medical Record System, in order to interact with team members and complete daily work

These responsibilities are intended to describe the general nature and level of work being performed by personnel assigned to this job classification. They are not to be construed as an exhaustive list of job duties performed by personnel in this classification. Other job related duties may be assigned by management.

What you’ll need:

• At least 6 months of relevant experience as a Medical Assistant or Phlebotomist outside of a training/externship environment
• Strong customer service skills, including ability to establish and maintain effective customer relationships and deliver customer-centric solutions
• Strong written and verbal communication skills 
• A High School Diploma or equivalent 
• Proficiency in computer technology such as typing, navigating the internet and using multiple software systems simultaneously
• Experience working on collaborative, diverse, multi-disciplinary teams (additional experience with remote teams a plus) 
• A proven ability to display confidence and instill trust during the collection process while delivering individualized, human-centered, customer-focused care 
• A proven track record of persisting through change, consistently stepping up to take action on challenges, and learning quickly and effectively when faced with new situations or tasks

Competitive salary: starts at $22.75 per hour based on a full time schedule

This is a full time role (40 hours/week) with 8 hour shifts generally taking place Monday - Friday between 7am-7pm based in The Highlands office in Rosslyn/Arlington, VA.

Job Opportunity: Additive Manufacturing Engineering Manager with Formative 3D in Falls Church, VA

Are you a hands‑on leader with deep expertise in large‑format additive manufacturing and extrusion‑based processes? Do you enjoy building teams, optimizing production systems, and solving complex print challenges in real time? Are you excited to help scale a cutting‑edge 3D printing operation and shape the future of manufacturing? If you answered yes, we want to speak with you!

As the Additive Manufacturing Engineering Manager, you will lead both the strategic direction and day‑to‑day execution of our additive manufacturing operations. This role blends leadership, technical expertise, and operational ownership—guiding production while advancing the next generation of processes, systems, and capabilities. You’ll work closely across engineering, production, and leadership teams to ensure efficient, scalable manufacturing while driving continuous improvement.

Key Responsibilities:

• Lead and develop a team of LFAM/FDM technicians, promoting safety, accountability, and continuous improvement.
• Own print processes and optimization, including parameters, material flow, toolpaths, and part quality.
• Troubleshoot production issues (e.g., delamination, warping, equipment faults) and implement corrective actions quickly.
• Partner with Production to streamline post-processing and assembly workflows.
• Manage capacity planning, scheduling, and staffing in coordination with HR.
• Collaborate with Engineering and R&D on new materials, processes, and finishing methods.
• Drive automation and smart factory initiatives across the facility.
• Report to leadership on KPIs, timelines, resource use, and risks.
• Establish and maintain SOPs, ensuring quality, safety, and accurate documentation.
• Coach and develop team members through performance management and career growth planning.

Qualifications:

• Bachelor’s degree in Mechanical Engineering, Mechatronics, Electrical Engineering, Materials Science, or related field.
• 7-10+ years of manufacturing experience, including hands-on additive manufacturing (LFAM and/or FDM).
• Expertise in extrusion-based printing, including toolpaths, parameter optimization, and pellet/filament material handling.
• Experience with large-format additive systems (e.g., CEAD, Caracol, Thermwood) preferred.
• Knowledge of automation, robotics, and smart factory systems (MES, ERP, IoT).
• Lean, Six Sigma, or similar experience driving yield improvement, scrap reduction, and cycle time efficiency.
• Proven ability to lead technical teams in fast-paced or startup environments.
• Strong leadership, problem-solving, and communication skills.
• Ability to work in an industrial environment and use PPE as required.

Why Join Formative 3D?

Built environments can be manufactured the same way the best technology products are: faster, smarter and at scale.

Formative 3D deploys full-scale manufacturing solutions built for speed, flexibility and real-world impact. By combining advanced 3D printing, robotics and technology, we rethink how physical products for the built world are created — from concept to installation. We design and manufacture products that range from high-end furniture systems and architectural lighting to jigs, fixtures, and tooling.

Formative 3D pushes additive manufacturing forward and sets a new standard for how the built environment gets made. After years of research, our first production facility launched in 2026, and we’re already proving that a new model of manufacturing isn’t theoretical; it’s operational.

Apply online today to join a great team!

Formative 3D is an Equal Opportunity Employer. We are committed to hiring and developing the most qualified individuals based on job‑related experience, skills, and merit. All employment decisions are made without regard to race, color, religion, sex, national origin, age, disability, veteran status, or any other protected characteristic. We value a respectful, inclusive workplace where everyone has the opportunity to succeed. Formative 3D maintains a drug‑free workplace consistent with applicable local, state, and federal laws.

#HP

How You'll Make an Impact:

As a Sales Manager, you'll play a pivotal role in expanding Cloudbeds' presence. You will be responsible for identifying and acquiring new business opportunities, building strong relationships with prospects, and showcasing how Cloudbeds’ industry-leading SaaS solutions are transforming the hospitality space. This is a hunting role focused on acquiring new clients.

What You Bring to the Team:

• Assess market trends and opportunities in your assigned territory to identify and engage new prospects.
• Prepare targeted lead lists and engage in proactive outreach, including a high volume of cold-calling, to drive sales.
• Identify and communicate potential partnership opportunities to our Partnerships team to strengthen Cloudbeds’ market position. 
• Deliver impactful product demonstrations, both virtually and in person, to highlight how Cloudbeds can solve key challenges for hospitality businesses.
• Attend local events and visit properties to connect with potential customers (less than 10% travel required).
• Serve as the face of Cloudbeds in your local market, representing the brand with confidence and expertise.

What Sets You Up for Success:

• A self-motivated, results-oriented mindset with a passion for business development.
• Experience in selling technology solutions into the hotel or hospitality industry
• Excitement for new technology with a strong technical aptitude.
• Proven expertise in outbound sales strategies, especially cold-calling and network building.
• Excellent communication skills, with the ability to inspire and persuade potential clients.
• Demonstrated sales and negotiation skills, with a history of exceeding targets.
• Strong organizational and time-management abilities.
• A willingness to challenge the status quo and think outside the box to drive success.

Bonus Skills to Stand Out:

• Good knowledge of PMS technology
• Operational experience in the hospitality or lodging industry
• Multilingual capabilities

#LI-AC2

Location: Houston, TX or Reston, VA preferred / Remote considered / Hybrid office schedule and travel up to 50%.

Overview

Your Role:

The Federal Territory Manager is responsible for establishing and developing business through existing and new clients in the Federal Civilian Agencies.

Your Opportunity:

• Strong knowledge of the Federal Civilian Agencies community.
• Maintain and develop the existing client base through regional marketing and direct sales activities
• Strong working knowledge of federal standards, regulation and mandates as they apply to the specific Agencies
• Demonstrated success in working with Federal Civilian Agencies in a sales or business development capacity
• Identify, qualify and develop new opportunities through prospecting and networking
• Manage and maintain your territory’s sales pipeline and target key accounts and vertical markets for development
• Achieve assigned monthly, quarterly and annual sales budgets and other regional objectives established by the Director of Federal Sales
• Provide monthly and quarterly sales forecasts
• Manage the day to date activities of sales personnel dedicated to your region. This includes inside sales representatives and sales engineers
• Consistently achieve and/or exceed your assigned quotas and revenue objectives
• Utilize channel sales resources in your region as necessary
• Have a strong working knowledge of Salesforce (SFDC) or similar CRM tool
• Stay abreast of competitive industry and market intelligence and provide feedback in this area to executive management

What You'll Need:

• Bachelor’s Degree and 10+ years of sales experience
• Experience and credibility selling at the CxO level
• Technical acumen with the ability to relate it with business value
• Ability to take on a consultative style when presenting ideas and products
• Outstanding oral and written communication skills

#LI-MF1
#LI-Remote

The Prenatal Account Executive, South Virginia (Chesapeake, Suffulk, Petersburg, and Newport News) is an outstanding prenatal sales executive with experience in diagnostic/genetic testing product sales, who will bring the first and only single-gene NIPT supported carrier and aneuploidy screen to OBGYN clinics & MFMs practices. You will deliver clinical information to both external clients throughout your territory and internal teams. You will have significant influence over how the test is communicated to physicians and patients, and how it should evolve to better serve market needs. This is a field sales position and reports to a Regional Manager - Prenatal.

Responsibilities:

• Increasing utilization of UNITY Fetal Risk Screen and driving market development through direct sales to individual OBGYNs, MFMs, and Genetic Counselors
• Identifying, developing, and managing commercial relationships with key opinion leaders in medicine and other key healthcare professionals
• Effectively prospecting and cultivating new business and maintaining key relationships
• Identifying and capitalizing on commercial opportunities for growth within a specific region or geography – predominately in OBGYN, MFM, and GC clinics, as well as hospital systems and Federally Qualified Health Centers
• Creating and implementing a strategic business plan to grow utilization quickly in your geography
• Managing the full lifecycle of the product sales process, including new business development and lead generation
• Attending local tradeshows, industry conferences and networking events

Qualifications:

• Minimum three (3) years of outside field sales experience within the healthcare sector, directly calling upon providers in specified geographic territory
• Demonstrated successful sales track record, understanding of buyer/decision maker types, exhibit effective selling, listening, presentation skills, and ability to assess and respond to customer needs (National awards a plus)
• Excellent organizational and communication skills (written and verbal) with demonstrated ability to effectively present to both internal and external customers
• Effective time management skills required with a demonstrated ability to assess and prioritize opportunity required
• Exceptionally bright, flexible, self-motivated and results oriented with strong interpersonal and analytical skills and the ability to think strategically as well as execute tactically
• Must act with a sense of urgency, with a focus on closing business
• Ability to assess the needs of medical professionals and staff members with a focus on consultative sales, coordination of logistics, and problem solving
• Strong desire to work in a startup environment and must work independently with an internal drive to be successful
• Working knowledge and application of HIPAA laws, privacy, and ethics surrounding patient privacy and information
• Demonstrated values and ethics that support BillionToOne's mission, goals, and professional code of conduct
• Ability to use discretion and professionalism as it relates to handling patient and physician information and documentation

Nice-to-Haves: 

• Experience in a start-up environment
• Women's Health Background
• Clinical laboratory experience
• Convertible book of business

Benefits And Perks:

• Working alongside brilliant, kind, passionate and dedicated colleagues, in an empowering environment, toward a global vision, striving for a future in which transformative molecular diagnostics can help millions of patients
• Open, transparent culture that includes weekly Town Hall meetings
• The ability to indirectly or directly change the lives of hundreds of thousands patients
• Multiple medical benefit options; employee premiums paid 100% of select plans, dependents covered up to 80%
• Extremely generous Family Bonding Leave for new parents (16 weeks, paid at 100%)
• Supplemental fertility benefits coverage 
• Retirement savings program including a 4% Company match
• Increase paid time off with increased tenure
• Latest and greatest hardware (laptop, lab equipment, facilities)

At BillionToOne, we are proud to offer a combination of a (1) base pay + uncapped commissions (2) generous equity options offering, on top of (3) industry leading company benefits (free healthcare options, 401k match, very generous fully paid parental leave, etc.).

Positions: Prenatal Account Manager, Prenatal Specialist, Senior Prenatal Specialist 

For this position, we offer a total compensation range of $184,569 - $248,269 per year (at plan), including a base salary range of $136,869 - $163,269 per year. Commission potential is uncapped and can be significant.

BillionToOne is an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

#LI-Remote

The Prenatal Account Executive, West Virginia is an outstanding prenatal sales executive with experience in diagnostic/genetic testing product sales, who will bring the first and only single-gene NIPT supported carrier and aneuploidy screen to OBGYN clinics & MFMs practices. You will deliver clinical information to both external clients throughout your territory and internal teams. You will have significant influence over how the test is communicated to physicians and patients, and how it should evolve to better serve market needs. This is a field sales position and reports to a Regional Manager - Prenatal.

Responsibilities:

• Increasing utilization of UNITY Fetal Risk Screen and driving market development through direct sales to individual OBGYNs, MFMs, and Genetic Counselors
• Identifying, developing, and managing commercial relationships with key opinion leaders in medicine and other key healthcare professionals
• Effectively prospecting and cultivating new business and maintaining key relationships
• Identifying and capitalizing on commercial opportunities for growth within a specific region or geography – predominately in OBGYN, MFM, and GC clinics, as well as hospital systems and Federally Qualified Health Centers
• Creating and implementing a strategic business plan to grow utilization quickly in your geography
• Managing the full lifecycle of the product sales process, including new business development and lead generation
• Attending local tradeshows, industry conferences and networking events

Qualifications:

• Minimum three (3) years of outside field sales experience within the healthcare sector, directly calling upon providers in specified geographic territory
• Demonstrated successful sales track record, understanding of buyer/decision maker types, exhibit effective selling, listening, presentation skills, and ability to assess and respond to customer needs (National awards a plus)
• Excellent organizational and communication skills (written and verbal) with demonstrated ability to effectively present to both internal and external customers
• Effective time management skills required with a demonstrated ability to assess and prioritize opportunity required
• Exceptionally bright, flexible, self-motivated and results oriented with strong interpersonal and analytical skills and the ability to think strategically as well as execute tactically
• Must act with a sense of urgency, with a focus on closing business
• Ability to assess the needs of medical professionals and staff members with a focus on consultative sales, coordination of logistics, and problem solving
• Strong desire to work in a startup environment and must work independently with an internal drive to be successful
• Working knowledge and application of HIPAA laws, privacy, and ethics surrounding patient privacy and information
• Demonstrated values and ethics that support BillionToOne's mission, goals, and professional code of conduct
• Ability to use discretion and professionalism as it relates to handling patient and physician information and documentation

Nice-to-Haves: 

• Experience in a start-up environment
• Women's Health Background
• Clinical laboratory experience
• Convertible book of business

Benefits And Perks:

• Working alongside brilliant, kind, passionate and dedicated colleagues, in an empowering environment, toward a global vision, striving for a future in which transformative molecular diagnostics can help millions of patients
• Open, transparent culture that includes weekly Town Hall meetings
• The ability to indirectly or directly change the lives of hundreds of thousands patients
• Multiple medical benefit options; employee premiums paid 100% of select plans, dependents covered up to 80%
• Extremely generous Family Bonding Leave for new parents (16 weeks, paid at 100%)
• Supplemental fertility benefits coverage 
• Retirement savings program including a 4% Company match
• Increase paid time off with increased tenure
• Latest and greatest hardware (laptop, lab equipment, facilities)

At BillionToOne, we are proud to offer a combination of a (1) base pay + uncapped commissions (2) generous equity options offering, on top of (3) industry leading company benefits (free healthcare options, 401k match, very generous fully paid parental leave, etc.).

Positions: Prenatal Account Manager, Prenatal Specialist, Senior Prenatal Specialist 

For this position, we offer a total compensation range of $184,569 - $248,269 per year (at plan), including a base salary range of $136,869 - $163,269 per year. Commission potential is uncapped and can be significant.

BillionToOne is an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

#LI-Remote

The Prenatal Account Executive, South Virginia (Chesapeake, Suffulk, Petersburg, and Newport News) is an outstanding prenatal sales executive with experience in diagnostic/genetic testing product sales, who will bring the first and only single-gene NIPT supported carrier and aneuploidy screen to OBGYN clinics & MFMs practices. You will deliver clinical information to both external clients throughout your territory and internal teams. You will have significant influence over how the test is communicated to physicians and patients, and how it should evolve to better serve market needs. This is a field sales position and reports to a Regional Manager - Prenatal.

Responsibilities:

• Increasing utilization of UNITY Fetal Risk Screen and driving market development through direct sales to individual OBGYNs, MFMs, and Genetic Counselors
• Identifying, developing, and managing commercial relationships with key opinion leaders in medicine and other key healthcare professionals
• Effectively prospecting and cultivating new business and maintaining key relationships
• Identifying and capitalizing on commercial opportunities for growth within a specific region or geography – predominately in OBGYN, MFM, and GC clinics, as well as hospital systems and Federally Qualified Health Centers
• Creating and implementing a strategic business plan to grow utilization quickly in your geography
• Managing the full lifecycle of the product sales process, including new business development and lead generation
• Attending local tradeshows, industry conferences and networking events

Qualifications:

• Minimum three (3) years of outside field sales experience within the healthcare sector, directly calling upon providers in specified geographic territory
• Demonstrated successful sales track record, understanding of buyer/decision maker types, exhibit effective selling, listening, presentation skills, and ability to assess and respond to customer needs (National awards a plus)
• Excellent organizational and communication skills (written and verbal) with demonstrated ability to effectively present to both internal and external customers
• Effective time management skills required with a demonstrated ability to assess and prioritize opportunity required
• Exceptionally bright, flexible, self-motivated and results oriented with strong interpersonal and analytical skills and the ability to think strategically as well as execute tactically
• Must act with a sense of urgency, with a focus on closing business
• Ability to assess the needs of medical professionals and staff members with a focus on consultative sales, coordination of logistics, and problem solving
• Strong desire to work in a startup environment and must work independently with an internal drive to be successful
• Working knowledge and application of HIPAA laws, privacy, and ethics surrounding patient privacy and information
• Demonstrated values and ethics that support BillionToOne's mission, goals, and professional code of conduct
• Ability to use discretion and professionalism as it relates to handling patient and physician information and documentation

Nice-to-Haves: 

• Experience in a start-up environment
• Women's Health Background
• Clinical laboratory experience
• Convertible book of business

Benefits And Perks:

• Working alongside brilliant, kind, passionate and dedicated colleagues, in an empowering environment, toward a global vision, striving for a future in which transformative molecular diagnostics can help millions of patients
• Open, transparent culture that includes weekly Town Hall meetings
• The ability to indirectly or directly change the lives of hundreds of thousands patients
• Multiple medical benefit options; employee premiums paid 100% of select plans, dependents covered up to 80%
• Extremely generous Family Bonding Leave for new parents (16 weeks, paid at 100%)
• Supplemental fertility benefits coverage 
• Retirement savings program including a 4% Company match
• Increase paid time off with increased tenure
• Latest and greatest hardware (laptop, lab equipment, facilities)

At BillionToOne, we are proud to offer a combination of a (1) base pay + uncapped commissions (2) generous equity options offering, on top of (3) industry leading company benefits (free healthcare options, 401k match, very generous fully paid parental leave, etc.).

Positions: Prenatal Account Manager, Prenatal Specialist, Senior Prenatal Specialist 

For this position, we offer a total compensation range of $184,569 - $248,269 per year (at plan), including a base salary range of $136,869 - $163,269 per year. Commission potential is uncapped and can be significant.

BillionToOne is an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

#LI-Remote

We are looking for a field-based professional Oncology Account Executive, Virginia Beach with scientific and clinical expertise to support our oncology portfolio of liquid biopsy products. The position is responsible for driving sales volume for BillionToOne’s Northstar Liquid biopsy products and services, while cultivating relationships with oncologists and other members of the extended cancer care community in the designated geography. The Oncology Account Executive is a field based position and reports to a Regional Manager - Oncology.

Responsibilities:

• Increasing revenue and driving market development through direct sales to individual Oncologists
• Creating and implementing a strategic business plan to grow revenue quickly in your geography
• Sales efforts include effective prospecting and cultivating new business and maintaining key relationships

Qualifications:

• Bachelor's Degree or equivalent experience 
• Demonstrated successful sales track record (e.g., Presidents club, Chairman's club, Rookie of the Year, or a history of success - at or above goal for multiple quarters/years)
• Experience selling to medical providers
• Experience selling medical diagnostics, medical or surgical devices
• Lives within the defined territory and centrally located to defined accounts 
• Commitment to travel within defined territory 
• Excellent organizational and communication skills (written and verbal) with demonstrated ability to effectively present to both internal and external customers
• Effective time management skills required with a demonstrated ability to assess and prioritize opportunity required
• Exceptionally bright, flexible, self-motivated and results oriented with strong interpersonal and analytical skills and the ability to think strategically as well as execute tactically
• Must act with a sense of urgency, with a focus on closing business
• Ability to assess the needs of medical professionals and staff members with a focus on consultative sales, coordination of logistics, and problem solving
• Strong desire to work in a startup environment and must work independently with an internal drive to be successful

We will also consider candidates with the following backgrounds:

• Physicians Assistant (PA), Nurse Practitioner (NP) or Registered Nurse (RN) with experience ordering late stage cancer liquid biopsy tests

Benefits And Perks:

• Working alongside brilliant, kind, passionate and dedicated colleagues, in an empowering environment, toward a global vision, striving for a future in which transformative molecular diagnostics can help millions of patients
• Open, transparent culture that includes weekly Town Hall meetings
• The ability to indirectly or directly change the lives of hundreds of thousand patients
• Multiple medical benefit options; employee premiums paid 100% of select plans, dependents covered up to 80%
• Extremely generous Family Bonding Leave for new parents (16 weeks, paid at 100%)
• Supplemental fertility benefits coverage 
• Retirement savings program including a 4% Company match
• Increase paid time off with increased tenure
• Latest and greatest hardware (laptop, lab equipment, facilities)

At BillionToOne, we are proud to offer a combination of a (1) base pay + uncapped commissions  (2) generous equity options offering, on top of (3) industry leading company benefits (free healthcare options, 401k match, very generous fully paid parental leave, etc.).

For this position, we offer a total compensation range of $241,946 - $311,536 per year (at plan), including a base salary range of $168,346 - $184,186 per year (based on the level and experience). Commission's potential is uncapped and can be significant.

BillionToOne is an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

#LI-Remote

We’re looking for an Account Executive, Enterprise Sales to help us develop and close new business with Hootsuite customers within our landmark industries. You will work in a fast paced sales environment selling Hootsuite solutions to prospective customers. This role is a full sales cycle role from opportunity creation to close.  You will be responsible for owning your own pipeline and generating outbound opportunities with companies that could benefit from Hootsuite as their social media management partner. This is a remote-first role and is open to applicants located within Canada or the United States where we comply with our legal hiring entities. In this role, you will report to the Manager, Enterprise Sales. 

WHAT YOU’LL DO:

• Successfully acquire new enterprise sized business customers within our landmark industries in order to achieve individual quota targets. You will be required to also prospect and generate your own outbound leads.
• Navigate sales cycles from value creation to negotiation and closing, and present the value of our solutions to prospective senior level customers. Build trust with C-suite and senior executives, leading strategic, high-impact conversations that uncover business priorities, align solutions to executive objectives, and drive long-term partnerships.
• Take ownership of your quarterly target by crafting and executing a strategy in order to identify, generate and develop net new sales pipeline and achieve/exceed quota targets. Accurately forecast sales activity and revenue attainment.  
• Proactively seek out insightful market and industry information in order to effectively develop rapport with enterprise customers. Recommend relevant solutions by offering a unique product mix from the range of Hootsuite products to solve clients business challenges.  Recommend appropriate third party partner solutions to meet customer needs and build a differentiated pitch for our customers.
• Deliver product presentations and demos to potential customers, showcasing a range of solutions that provide maximum benefit to the customer. Complete RFI/ RFP and other supplier technical requirement documents.
• Partner with our pre & post sales teams to navigate roadblocks and objections, ensuring customer success and long term value for the customer.
• Based on regional needs, craft and generate expansion strategies for existing customers; present the value of our solutions to all levels of prospective customers; look for opportunities to adopt additional products and introduce sales team members to additional internal buyers for cross-sell opportunities.
• Partner with Sales Development Representatives to plan approaches to your accounts and work together to build outbound pipelines.
• Manage, track and report sales activities and results through Salesforce, Sales Navigator and 6Sense
• Travel to see prospects and deliver presentations to stakeholders, ability to coordinate these presentations and workshops with leadership support.
• Facilitate a warm handoff to the implementation and customer teams following the close of the initial customer sale to ensure a smooth customer transition and onboarding.
• Perform other related duties as required.

WHAT YOU’LL NEED:

• Considerable relevant B2B sales experience (experience in software considered an asset); proven ability to achieve or exceed assigned quotas. Social listening experience an asset.
• Ability to focus on client business value, return on investment, and customer solutions (not features-focused selling).
• Demonstrated outbound sales experience, including ability to generate pipeline through proactive prospecting, cold outreach, and strategic outbound campaigns.
• Skilled in crafting and executing sales plans for assigned territories or verticals, including building account strategies, identifying new opportunities, and consistently driving top-of-funnel activity to meet and exceed revenue targets.
• Open Communication: clearly conveys thoughts, both written and verbally, listening attentively and asking questions for clarification and understanding
• Commitment to Results: Consistently achieving results, demonstrating high performance and challenging self and others to deliver results.
• Customer Focus: Demonstrates a desire to proactively help and serve internal/external customers meet their needs.
• Negotiation: Successfully obtains commitment to a solution or idea, while maintaining integrity and relationships.
• Perseverance: Pursues everything with energy, drive, and a need to finish—doesn’t give up.

WHO YOU ARE:

• Solution seeker. You’re focused on tackling new challenges, solving problems, and moving the business forward—and you don’t wait to be asked.
• Lifelong learner. You have a growth mindset – you’re here to learn, experiment, seek, apply, and provide feedback, share what works with your team, and move on from what doesn’t.
• Resilient adapter. In the face of change and challenges, you bring a thoughtful, calm approach, and a focus on finding the new opportunity.
• Intentional collaborator. You build positive working relationships across the business, bringing people together to foster new opportunities and to facilitate the efficient flow of information.
• Critical challenger. You have the trust in your team to ask difficult questions in order to get to the best end result.
• Active communicator. You listen actively and communicate ideas and information clearly, inclusively, and proactively.
• Integrated thinker. You look beyond your role and responsibilities to understand how your team’s work drives broader organizational goals.
• Accountable owner. You take pride in the work you’re responsible for with a mindset of ultimate accountability and reliability for the outcomes.
• Bar-raiser. You step up to help your team grow and succeed, even when that means going beyond what might be expected.

In all we do, our six guiding principles light the way:

Step Up: Dare to go beyond the expected to achieve greatness. #StepUp

One Team: Make Hootsuite a place we soar together by respecting each other's individuality, building trust, and showing up for the team. #OneTeam #FreeToBeMe

Customer Obsessed: Focus relentlessly on helping our customers succeed. #CustomerObsessed

Go Fast, Be Agile: Widen our competitive advantage by committing to speed and simplicity over perfection and complexity. #GoFastBeAgile

Play to Win: Commit to building an incredible, profitable company for our customers, our employees, and our stakeholders. #PlayToWin #NoExcuses

Neighbours & Allies: Give back to our communities and be an ally. #SocialForGood #Allies

Accommodations will be provided as requested by candidates taking part in all aspects of the selection process.

This posting is for a current vacancy for which we are actively hiring.

#LI-NS1, #LI-Remote

The Director of Marketing Operations Business Partner defines and leads the marketing operating model to accelerate pipeline growth, execution excellence, and deliver performance insights. This role serves as a strategic partner across Revenue Operations, Sales Technology, Data, and Marketing leadership, guiding the design of scalable processes, measurement frameworks, and systems that align marketing execution with business objectives. Reporting to the VP, this role translates business objectives into operational capabilities and  business requirements. This role influences the roadmap direction, and ensures operational readiness and adoption of marketing capabilities that enable teams to execute effectively. This critical role acts as the operational bridge between Marketing strategy and execution, ensuring programs are measurable, scalable, and aligned to pipeline growth.

Based out of Canada or the United States (In Provinces & States we can hire legally), this role will report into the Vice President, Revenue Strategy & Operations.

WHAT YOU’LL DO:

Strategy & Operating Model

• Design and oversee the implementation of  the marketing operations strategy aligned to revenue and demand priorities
• Establish campaign governance, planning cadence, and execution standards
• Design scalable lifecycle processes across demand, field, and customer marketing
• Partner with Marketing leadership on annual planning, segmentation strategy, and program prioritization

Technology & Data Partnership

• Partner with Sales Technology, RevOps, and Data teams to shape the marketing technology roadmap
• Translate strategic business objectives and operational needs into use cases that guide platform decisions and drive measurable impact. 
• Influence architecture, integrations, and data design to enable lifecycle execution and measurement
• Drive marketing readiness for new capabilities including process design, rollout, and adoption to maximize impact
• Establish frameworks for campaign structure, tracking, and data standards to enable reliable  reporting and attribution
• Translate strategic initiatives into operational and platform requirements that support marketing transformation

Process, Measurement & Execution

• Define KPIs across funnel, pipeline creation, conversion, velocity, and ROI
• Establish attribution approach and performance frameworks
• Deliver executive insights that informs investment decisions, planning and performance optimization

• Standardize campaign intake, build, QA, and launch processes
• Improve lead management, scoring, routing, and lifecycle governance
• Drive automation and operational efficiency

Leadership

• Lead, develop, and evolve the Marketing Operations and analytics team by setting clear expectations, providing coaching and feedback, managing performance, and fostering an inclusive, collaborative environment aligned with organizational goals.
• Define priorities, operating rhythms, and ways of working for the function
• Partner cross functionally to align GTM planning and execution
• Act as strategic advisor to Marketing leadership

WHAT YOU’LL NEED:

• 15+ years in Marketing or Revenue Operations in SaaS environment
• Experience building and scaling marketing operating models in growth stage companies
• Proven experience influencing cross functional strategy and roadmaps
• Strong understanding of funnel management, lifecycle design, and attribution
• Experience supporting planning, forecasting, and pipeline strategy
• Expertise in lead scoring, ABM architecture, and performance measurement
• Experience leading teams and driving operational transformation
• Executive communication and stakeholder alignment skills
• Familiarity with Salesforce, marketing automation platforms, intent platforms (e.g., 6sense), conversation intelligence, and BI tools
• Inclusive Leadership: Builds inclusive, cohesive teams which apply diversity to achieve common goals
• Play to Win: Capably delivers results through others, is good at establishing clear direction, helping others achieve their best work
• Long Range Planning: Identifies key issues and relationships relevant to achieving a long-range goal or vision; Builds an integrated plan for course of action to accomplish this vision
• Enablement: Challenges and supports others to create results but also develop new capabilities. Successfully develops the capacity and capability of team and individuals on the team

WHO YOU ARE:

• Tenacious. You are determined to succeed, and you are motivated by the success of customers, colleagues and the community.
• Curious. You are always learning and seeking ways to make things better.
• Conscientious. You keep your promises, taking your commitments to others seriously, and you have strong integrity.
• Humble. You lead with humility and empathy, respecting and learning from the perspectives of others. 

We’re looking for a Senior Account Executive, Enterprise Sales to help us develop and close new business with larger enterprise customers within our landmark industries. You will work in a fast paced sales environment selling Hootsuite solutions to prospective customers. This role is a full sales cycle role from opportunity creation to close.  You will be responsible for owning your own pipeline and generating outbound opportunities with companies that could benefit from Hootsuite as their social media management partner. This is a remote-first role and is open to applicants located within Canada or the United States where we comply with our legal hiring entities. In this role, you will report to the Manager, Enterprise Sales.

WHAT YOU’LL DO:

• Successfully acquire new enterprise customers within our landmark industries in order to achieve and exceed individual quota targets.  Develop and execute an industry-specific account growth strategy in order to identify, generate and develop a net new sales pipeline.
• Take ownership of your quarterly target by crafting and executing a strategy in order to identify, generate and develop net new sales pipeline and achieve/exceed quota targets. Accurately forecast sales activity and revenue attainment.
• Lead longer end to end sales cycles from value creation to negotiation and closing, and present the value of our solutions to senior and C-suite prospective customers. Lead strategic, high-impact conversations that uncover business priorities, align solutions to executive objectives, and drive long-term partnerships. Manage complex, global evaluations and manage stakeholders in different regions and departments.
• Proactively and strategically seek out market information and understand the product-market fit in order to effectively develop rapport with customers.
• As a subject matter expert in Social Media Management and in our customers unique industry, advise and recommend relevant solutions by offering a unique product mix from the range of Hootsuite products to solve clients business challenges.
• Evaluate and complete RFI's/ RFP/s , Security and Privacy agreements and manage the proposal and credit review process.
• Educate and inform our customers on the impact social media has on their corporate strategy. Deliver strategic product presentations, demos and supported trials of our solutions to potential customers and prospects, and identify and build consensus among multiple, cross-functional decision makers and influencers.
• Partner with our pre & post sales teams as well as senior and executive internal stakeholders to remove roadblocks, create opportunity and ensure customer success and long term value for the customer.
• Manage, track and report sales activities through Salesforce, Sales Navigator and 6Sense.
• Based on regional needs, craft and generate expansion strategies for existing customers; present the value of our solutions to all levels of prospective customers; look for opportunities to adopt additional products and introduce sales team members to additional internal buyers for cross-sell opportunities.
• Proactively transition the customer to the customer team following the close of the initial customer sale to ensure a smooth customer transition and onboarding.
• Travel to see prospects and deliver presentations to stakeholders, ability to coordinate these presentations and workshops with leadership support
• Lead by example to your peers and share learnings and insights with team members on deal challenges, objections, and account strategy.
• Perform other related duties as required.

WHAT YOU’LL NEED:

• Senior level B2B sales experience, including 2+ years selling to enterprise customers (experience in software considered an asset); proven ability to achieve or exceed assigned quotas. Social listening experience an asset.
• Ability to focus on client business value, return on investment, and customer solutions (not features-focused selling). Demonstrated strategic mindset towards deals and the ability to convey a big picture vision to the customer.
• Experience crafting sales plans for your vertical/territory and building/executing on your account/territory plans. Outbound experience and track record of success sourcing your own pipeline  is a requirement.
• Proven outbound sales expertise, including ability to generate pipeline through proactive prospecting, cold outreach, and strategic outbound campaigns. Skilled in crafting and executing sales plans for assigned territories or verticals, including building account strategies, identifying new opportunities, and consistently driving top-of-funnel activity to meet and exceed revenue targets.
• Open Communication: clearly conveys thoughts, both written and verbally, listening attentively and asking questions for clarification and understanding
• Commitment to Results: Consistently achieving results, demonstrating high performance and challenging self and others to deliver results.
• Customer Focus: Demonstrates a desire to proactively help and serve internal/external customers meet their needs.
• Negotiation: Successfully obtains commitment to a solution or idea, while maintaining integrity and relationships.
• Influence: Asserts own ideas and persuades others, gaining support and commitment and mobilizing people to take action
• Perseverance: Pursues everything with energy, drive, and a need to finish—doesn’t give up.

WHO YOU ARE:

• Solution seeker. You’re focused on tackling new challenges, solving problems, and moving the business forward—and you don’t wait to be asked.
• Lifelong learner. You have a growth mindset – you’re here to learn, experiment, seek, apply, and provide feedback, share what works with your team, and move on from what doesn’t.
• Resilient adapter. In the face of change and challenges, you bring a thoughtful, calm approach, and a focus on finding the new opportunity.
• Intentional collaborator. You build positive working relationships across the business, bringing people together to foster new opportunities and to facilitate the efficient flow of information.
• Critical challenger. You have the trust in your team to ask difficult questions in order to get to the best end result.
• Active communicator. You listen actively and communicate ideas and information clearly, inclusively, and proactively.
• Integrated thinker. You look beyond your role and responsibilities to understand how your team’s work drives broader organizational goals.
• Accountable owner. You take pride in the work you’re responsible for with a mindset of ultimate accountability and reliability for the outcomes.
• Bar-raiser. You step up to help your team grow and succeed, even when that means going beyond what might be expected.

In all we do, our six guiding principles light the way:

Step Up: Dare to go beyond the expected to achieve greatness. #StepUp

One Team: Make Hootsuite a place we soar together by respecting each other's individuality, building trust, and showing up for the team. #OneTeam #FreeToBeMe

Customer Obsessed: Focus relentlessly on helping our customers succeed. #CustomerObsessed

Go Fast, Be Agile: Widen our competitive advantage by committing to speed and simplicity over perfection and complexity. #GoFastBeAgile

Play to Win: Commit to building an incredible, profitable company for our customers, our employees, and our stakeholders. #PlayToWin #NoExcuses

Neighbours & Allies: Give back to our communities and be an ally. #SocialForGood #Allies

Accommodations will be provided as requested by candidates taking part in all aspects of the selection process.

This posting is for a current vacancy for which we are actively hiring.

#LI-NS1, #LI-Remote

Overview

*HYBRID REMOTE opportunity for candidates geographically located in or near Northern Virginia with a willingness to work on-site in our Herndon, Virginia headquarters two to three day per week.*

As an Account Manager, you will engage with clients across diverse industries, utilizing innovative solutions to solve complex challenges. Additionally, you will have the opportunity to sell a diverse portfolio of services and products from leading technology vendors, Original Equipment Manufacturers (OEMs) and enterprise solutions providers.

Position Specifics

Your Opportunity

Scion is paving a path in student living, and the General Manager is a keystone team member in the execution of our vision. This position is a dynamic business manager, community leader and expert in maintaining thriving operational, expense and revenue performance.

The General Manager is a customer-centric leader that excels in a fast-paced, agile, collegiate environment. This role demands quick-thinking and excellent decision quality, general business knowledge, exceptional leadership and an innate self-drive.

Your Benefits

• FLSA Status Exempt
• Discretionary annual bonus
• Paid Time Off
• Health Insurance
• Dental Insurance
• Vision Insurance
• 401k Matching
• Paid Maternal Leave
• Parental Leave
• Learning reimbursement opportunities

Your Responsibilities

Staff Development and Leadership

• Partner with Talent Acquisition and HR Operations to attract and hire exceptional team members through Greenhouse.
• Collaborate with Learning & Development to train, develop and provide leadership to exceptional team members to ensure the property can operate effectively and to ensure team members are pursuing the next step in their Scion career.
• Accountable for scheduling appropriate property staffing at all times, including after hour on-call shifts, being the primary responder.
• Elevate employee experience through data, conversations and team building to ensure high morale.

Property Administration

• Prepare, respond and advise on all community aspects including market, physical condition, policies, procedures and onsite emergencies with partner departments.
• Engage internal Legal department for vendor management, risk management, court appearance and contract administration matters.
• Conduct quarterly apartment inspections to assess damage and identify property improvements to address.

Facilities & Capital

• Accountable for safe and sanitary community experience for employees, residents and guests including curb appeal, operationally sound facilities, common areas and preventative maintenance.
• Uphold The Scion Standard by conducting monthly property walks and submitting scorecard assessments around inspections.
• Maintain and audit valid building and system permits to ensure that the property complies with all codes and company standards.
• Responsible for identifying all capital expenditures improvements needed at the property and working with Regional Manager and Facilities & Capital Department on approval and execution of new projects.
• Obtain vendor bids on all projects and gain approval for projects that exceed the budgeted threshold for the property.

Annual Turnover Process

• Proactively plan and execute annual turnover process with the Assistant General Manager and Facilities Supervisor to ensure all team members and vendors have clear goals and expectations to meet deadlines.
• Partner closely with Talent Acquisition to adequately staff the property for support with annual turnover deadlines.
• Forecast and manage financial performance of annual turnover process to keep controllable property expenses within budget.
• Utilize Turnable to create, manage and update electronic turnover board to ensure adequate progress is being made and deadlines are being met.
• Conduct move-out inspections and vendor service walks to ensure units are ready for resident move-in dates.
• Provide hands-on help throughout all turn related tasks, including but not limited to moving furniture and appliances, assisting facilities team with punches, organizing high volume of resident trash and cleaning turnover units.

Financial Performance

• Work closely with partner departments for financial aspects of the property such as preparing annual and capital budgets, managing property expenditures, invoice entry, payroll, inventory, collection policies, forecasting, meeting revenue targets, credit card reconciliation, variance reporting, vendor service agreements and month-end processes.
• Proactively seek out ways to add revenue and/or reduce expenses to enhance Net Operating Income.

Customer Experience & Sales

• Implement and maintain Scion’s customer experience philosophy including but not limited to brand integrity, reputation management, resident events, work order management, turnover, hiring and developing staff with a customer experience mindset.
• Accountable for monitoring customer feedback via internal surveys and reputation platforms to develop action plans for promptly improving the resident experience.
• Accountable for achieving all unique Key Performance Indicator set for the property.
• Support AGM with escalated resident concerns and assist in de-escalating situations when needed.
• Accountable for achieving revenue targets such as market rates, gain to lease, concessions, and leasing velocity.

The responsibilities listed above may not be all inclusive.

What We Require

• Exceptional written and verbal communicator
• Time Management
• Conflict Management
• Vendor management
• Confidentiality
• Customer-centric mindset
• 3+ years’ experience managing living communities and a team of 3+
• Proficient in Property Management Systems (Entrata preferred)

Relevant Systems and Platforms

• Vena (Budgeting tool)
• Entrata (Property Management System)
• Greenhouse (Applicant Tracking System)
• Lattice (Performance Management System)
• Turnable (Electronic Turn board)
• ADP (Staff schedule and payroll system)
• Qualtrics (Employee and Resident Experience platform)
• Microsoft Office
• Ops Technology
• ClickUp (Project Management Tool)
• Scion Intelligence

Operational Details

• Job location is at the assigned property. May be required to travel periodically.
• Working hours consist of daytime business hours, requiring non-traditional hours during peak times, emergencies and inclement weather.

The Scion Group LLC provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, religion, creed, national origin, color, gender, sex, sexual orientation, gender identity or expression, age, physical or mental disability (as long as the employee/applicant is otherwise qualified for the job with or without a reasonable accommodation), genetic information, HIV/AIDS status, marital status, uniformed service, veteran status, pregnancy or other legally protected status or category under federal or state law. The Scion Group LLC complies with applicable state and local laws governing nondiscrimination in employment in all locations in which the Company has properties. This policy applies to all terms and conditions of employment, including hiring, placement, promotion, termination, layoff, recall, transfers, leaves of absence, compensation, training and other terms and conditions of employment. The Scion Group LLC is committed to the principles of equal employment opportunities.

IND5 #wearehiring #werehiring 

Okta: The World’s Identity Company™

Okta is the leader in Identity management and The World’s Identity Company™. Our mission is to build a more secure world. Okta provides a neutral, powerful, and extensible platform that puts identity at the heart of your stack. Our platforms secure all types of identity, including customers, employees, partners, and AI agents.

Top brands trust Okta. We are relied upon by two thirds of the Fortune 100 and over 40% of the Forbes Global 2000 for their Identity-powered journeys.

The Strategic Workforce Identity Opportunity

Okta Platform Focus: Workforce Identity Solutions. Travel: Some travel is required, including in-person onboarding and travel to our San Francisco, CA HQ OR Chicago office during the first week of employment.

This role is integral to the Strategic segment team, managing large enterprise organizations across various key industries such as Public Sector, Financial Services, Healthcare, Manufacturing, Retail, and Technology.

The Technical Account Management (TAM) team is a global group of Okta product experts dedicated to enabling existing customers to succeed. We deepen our understanding of each customer’s unique ecosystem to not only address present challenges but also to anticipate and innovate for the future.

As a Technical Account Manager, you will focus exclusively on Workforce Identity, serving as a trusted technical advisor and advocate for some of our largest customers. You will focus on strategic account alignment and broad deployment strategies to drive lasting success through elevated technical maturity.

Key Workforce Identity Solutions You Will Support:

The Okta Platform secures employees, contractors, and partners across every part of the Identity lifecycle, including governance, access, and privileged controls. Products include:

• Identity & Access Management (IAM): Single Sign-On (SSO), Adaptive MFA, Device Access, API Access Management, Secure Partner Access, Access Gateway, and Universal Directory.
• Identity Governance & Administration (IGA): Lifecycle Management and Identity Governance. (For example, Box enforces zero standing privileges with Okta Identity Governance).
• Privileged Access Management (PAM): Privileged Access.
• Identity Threat Detection & Response (ITDR): Identity Security Posture Management and Identity Threat Protection.

What You'll Be Doing

Strategic Customer Partnership & Influence:

• Build deep, long-lasting relationships with customers as their go-to technical advisor.
• Earn Okta trusted advisor status with customer identity owners and technical leadership, known as the primary point of contact for technical leaders.
• Possess and masterfully apply comprehensive technical expertise to solve complex problems, design sophisticated solutions, and influence customer strategies.
• Collaborate with customers to design identity strategies aligned with their business objectives.
• Leverage tailored technical plans for success with a portfolio of customers of increasing size and complexity.
• Help find ways to build upon and expand customers' adoption of the Okta footprint through additional use cases and increasing security posture.
• Use knowledge of how Okta's product differentiators lead to positive outcomes for customers, securing the Okta footprint against competitive displacement.

Complex Problem Resolution & Advocacy:

• Demonstrate advanced problem-solving skills, capable of dissecting complex, multi-faceted problems and orchestrating effective solutions.
• Proactively identify risks and create mitigation plans, establishing actions, ownership, and driving resolutions.
• Able to handle most customer technical escalations independently, or collaboratively with the Customer Success Manager (CSM).
• Manage competing priorities with little impact on delivery, ensuring follow through on all activity.
• Demonstrate a strong ability to represent and advocate for the customer with cross-functional teams (including engineering and support), while supporting policies and decisions that are in the best interests of the company.
• Facilitate difficult discussions with senior stakeholders.

Thought Leadership & Team Enablement:

• Serve as a thought leader, providing best practices, workshops, and training.
• Generate specific vertical/use case insights and thought leadership, demonstrating an advanced level of Okta platform and identity domain knowledge, with a focus on enhancing customers’ security posture.
• Generate higher value for customers and deeper TAM engagement through repeatable asset and strategy creation for the team.
• Mentor peers and colleagues, upskilling capability with a focus on technical development.
• Contribute to the development of adoption and retention strategies, sharing knowledge of customer patterns, and leading execution.
• Lead project tasks or initiatives aimed at improvement of TAM processes and knowledge.

What You'll Bring to the Role 

• Requires 6+ years of related experience in a professional role, or equivalent experience (e.g., 6+ years with a Master’s degree).
• 3+ years of experience as a Technical Account Manager (TAM) or a comparable role such as Technical Consultant, Product Management, or Solution Architect.
• 3+ years in identity and access management, including SSO, MFA, lifecycle management, or security best practices.
• Education: 
  • BA/BS/MS in Computer Science, Information Technology or related discipline, or equivalent work experience required.
  • Certifications: Okta Certified, CISSP, or equivalent.
• Technical Mastery (Workforce Identity Focus):
  • Extensive proficiency utilizing Okta feature sets and platforms to portray a design, or architecture, that satisfies well-known customer use cases to a customer technical persona including architect.
  • Able to modify existing quickstart or code samples to adapt them to the customer's requirements.
  • Confident in assisting TAM peers on technical challenges, or on behalf of other TAMs customers.
• Solid understanding of one or more of the following key areas:
  • Technologies and protocols to support identity federation and robust access control models (e.g., SAML 2.0, WS-Federation, OAuth, OpenID Connect).
  • Experience dealing with legacy applications in a hybrid IT environment with non-standard applications (i.e., those that do not support modern identity federation protocols).
  • SaaS deployment such as Salesforce, Box, Office 365, Workday, and HR as master for identities.
  • Lifecycle management scenarios to 3rd party systems and applications (Workflows, HR-driven provisioning, MSFT integrations, SCIM, etc).
  • Enterprise applications in the ecosystem to provide identity and attributes to applications or to harness an external application to help drive business processes (ITSM, HR, etc).
  • Security and performance monitoring and 3rd party signals integrations (SEIM, MDM, WAF, etc).
  • Awareness of augmentation of identity protocols and flows, capable of identifying augmentation that requires additional review.
• Communication and Leadership Skills:
  • Excellent communication skills, capable of translating complex technical topics into actionable insights.
  • Convey complex ideas in a compelling and easily understandable manner.
  • Ability to set expectations and communicate goals and objectives with customers at various levels, up to CxO.
  • Skilled in setting and enforcing appropriate boundaries with both internal and external stakeholders.
  • Ability to track and influence customer behavior and health metrics across a portfolio of accounts

#LI-MM1
#LI-Hybrid
P24882

Coho Consulting Group is seeking a Human Resources Classification Specialist to support the Washington Headquarters Services (WHS) Human Resources Directorate (HRD), providing staff-level advice to customers in the development of solutions to a variety of complex problems in position management, organizational alignment, and desk audits. 

Organizations serviced are complex, dynamic organizations primarily with large numbers of diverse, hard to fill, and one of a kind professional, technical, or administrative positions. Many positions are diverse high grade supervisory and managerial positions ranging from professional and scientific occupational positions to high level administrative and program management positions in both competitive and executive service.

100% onsite, at the Mark Center in Alexandria, VA. Reports to the Project Manager. 

Responsibilities (include but are not limited to):

• Provides authoritative advice and position classification/position management services on a continuing basis to all WHS serviced Components. 
• Provides technical advice to managers in exercising their delegated classification authority. 
• Provides position management and classification support to assigned organizations under various personnel systems. 
• Applies a thorough understanding of classification principles, and concepts to interpret and adapt classification standards/guides to secure sound classification on positions. 
• Advises managers on the position classification process and the use of various classification references and automated tools. 
• Makes determinations in the proper crediting of factor levels, and ultimate allocation of grade levels to positions. 
• Communicates grade distinctions to management with supporting criteria and justification. 
• Provides recommendations to management on organizational design. 
• Prepares and reviews positions and/or job descriptions. 
• Writes reports of and prepares evaluation statements as required for internal activity use or in response to external requirements. 
• Responsible for position classification determinations of competitive level, factor levels, FLSA applicability, supervisory/managerial codes; need for submission of financial statements; acquisition program documentation, etc.
• Locates, interprets, analyzes and applies OPM and Inter-Agency Classification Standards and Guides. 
• Determines the correct classification by comparison to existing standards related to the work. 
• Explains the standards, classification decisions, and impact of designated duties on classification.
• Conducts desk audits and position reviews and discusses the classification appeal procedures to employees, supervisors, and operating officials or managers. 
• Inputs and extracts data from a wide variety of source materials, to include, but not limited to DCPDS, USA Staffing, and Defense Ready. Ensures the prompt processing of all personnel Classification actions and accurate position documentation in DCPDS. Builds and validates positions in DCPDS to prepare actions for processing. Maintains an accurate automated tracking system of all classification actions. Obtains data and reports from DCPDS and other HR automation systems, performs a variety of special projects, e.g. quality control of position data in DCPDS, positions builds, and merit pay reviews.
• Advises organizational leadership regarding classification, position management, organizational alignment and to address questions regarding aspects of classification strategies.
• Expected to independently carry out assignments and provide sound management advice to operating officials. 

Requirements:

• Clearance:
  • Secret Security Clearance

• Experience:
• At least five years of government Classification experience, preferably within the Department of Defense or Field Activities.
• Experience with DCPDS, USA Staffing, Defense Ready, and additional federal HR-related products. 
• Knowledge of a wide range of HR classification principles, concepts, laws, policies, and procedures coupled with seasoned consultative skills to provide staff-level advice, develop solutions to complex issues, manage projects, prepare briefings and provide recommendations to improve internal operations. 

Coho Consulting Group is seeking a HR Staffing Specialist to join our team of HR Specialists supporting the Washington Headquarters Services (WHS), Human Resources Directorate, Personnel Services Division (PSD). PSD provides a wide range of consolidated human resources management program functions, specialized technical assistance, common technical services, database administration for various automation initiatives and centralized processing for various DoD agencies and offices located in the National Capital Region and for their respective field activities. 

The role provides WHS/HRD staffing services to include: staffing (e.g., participate in strategic recruitment discussions; create assessments and vacancy announcements, build case files, post job announcement, document qualification determinations, create certificate list, provide applicant notifications, offer positions, receive applicant documentation and review for accuracy, upload documents to USAS and other staffing tools, finalize the offer, assess hiring-related requests (e.g., recruitment bonus, student loan repayment, superior qualifications appointment, etc.) and waivers (e.g., 180-day waiver, reemployed annuitant, etc.) in accordance with Federal, DoD, and agency rules, laws, regulations, guidelines, and processes. Additional staffing services can include, which include lateral assignment, merit promotion, direct hire, delegated examining, Pathways, non-competitive appointments, to include Schedule A and all associated administrative tasks. In addition, the Contractor shall provide assistance and/or support with all recruitment and staffing procedures and processes.

Must be well versed in all applicable laws, regulations, policies, guidance, and case law and utilize existing HR systems such as DCPDS and USA Staffing (USAS) to perform many of the duties. This position is onsite at the Mark Center in Alexandria, VA.

Responsibilities (include but are not limited to):

• Perform staffing specialist duties that support a 60-day Time-to-Hire (TTH) model.
• HR Staffing Specialist will be expected to maintain 25-30 active hiring actions in accordance with established time frames.
• Specialists are expected to routinely update the TTH customer dashboard to communicate status and progress with each assigned RPA.
• Review applicant submission packages for completeness and coordinate with the hiring manager, administrative officer, and/or HR point of contact to ensure all documentation has been received.
• Perform all steps necessary to complete the vacancy announcement in USAS, including but not limited to:
  • Apply job analysis to prepare the draft vacancy announcement(s).
  • Consult with the hiring manager to finalize vacancy announcement(s).
  • Create case file(s).
  • Develop candidate assessment criteria by extracting skills or questions based on the duties of the position.
  • Consult with the hiring manager to finalize candidate assessment criteria for each grade level advertised.
  • Document the approved job analysis, duties, and selected skills/questions in the case file prior to advertising the vacancy announcement.
  • Post the vacancy announcement and monitor the number of applicants to assess the need, in consultation with the hiring manager to extend the announcement.
  • Track all applicants to the position after the close of the announcement.
• Perform all steps necessary in reviewing applicants to eligibility and qualifications standards of the position, including but not limited to:
  • Review applicants against the area of consideration.
  • Review applicants against time-in-grade.
  • Review applicants based on the position’s education requirements.
  • Review applicants based on the position’s required licenses.
  • Review applicants against any selective placement factor (i.e., job-related KSAs essential for satisfactory performance on the job).
  • Verify applicants Veteran’s preference.
  • Review applicants against the position’s specialized experience.
  • Code each applicant based on review and final determination of qualifications.
  • Create certificate list and provide to the hiring manager.
• Respond to specific employment inquiries that require integration of understanding of classification and/or staffing concepts to outcome of hiring actions received from the public, applicants to job announcements, customer hiring managers and administrative officers.
• Provide support which will cover excepted (Title 5 and Title 10 and competitive service); GS-15 and below and equivalent positions (e.g., GG, AD, WG, etc.); professional and wage grade; multiple hiring authorities direct hire, non-Competitive, delegated examining, and merit promotion; up to 80 different occupational series.

Essential Job Requirements:

• Clearance:
• Secret Clearance Level

• Education:

• Bachelor or Associates degree in Human Resources Management or a degree in any of the following fields: Business Administration, Organizational Development, Human Resources Development, Organizational Psychology.
• PHR (Professional in Human Resources) or SHRM-CP (SHRM Certified Professional) - preferred but not required.

• Experience:

• 2-5 years of experience, minimum of 2 years of experience in Federal Hiring/Staffing.
• Proven administrative skills and experienced with HR automated systems.
• Must have experience in DCPDS and USAS.
• Excellent customer service
• Excellent communication skills; written and oral

How You'll Make an Impact:

As a Sales Manager, you'll play a pivotal role in expanding Cloudbeds' presence. You will be responsible for identifying and acquiring new business opportunities, building strong relationships with prospects, and showcasing how Cloudbeds’ industry-leading SaaS solutions are transforming the hospitality space. This is a hunting role focused on acquiring new clients.

What You Bring to the Team:

• Assess market trends and opportunities in your assigned territory to identify and engage new prospects.
• Prepare targeted lead lists and engage in proactive outreach, including a high volume of cold-calling, to drive sales.
• Identify and communicate potential partnership opportunities to our Partnerships team to strengthen Cloudbeds’ market position. 
• Deliver impactful product demonstrations, both virtually and in person, to highlight how Cloudbeds can solve key challenges for hospitality businesses.
• Attend local events and visit properties to connect with potential customers (less than 10% travel required).
• Serve as the face of Cloudbeds in your local market, representing the brand with confidence and expertise.

What Sets You Up for Success:

• A self-motivated, results-oriented mindset with a passion for business development.
• Experience in selling technology solutions into the hotel or hospitality industry
• Excitement for new technology with a strong technical aptitude.
• Proven expertise in outbound sales strategies, especially cold-calling and network building.
• Excellent communication skills, with the ability to inspire and persuade potential clients.
• Demonstrated sales and negotiation skills, with a history of exceeding targets.
• Strong organizational and time-management abilities.
• A willingness to challenge the status quo and think outside the box to drive success.

Bonus Skills to Stand Out:

• Good knowledge of PMS technology
• Operational experience in the hospitality or lodging industry
• Multilingual capabilities

#LI-AC2

The Client Service Representative (CSR) plays a vital role in creating a positive first and lasting impression for our clients and their pets. The CSR is responsible for delivering exceptional service both in person and over the phone, handling client interactions with professionalism, empathy, and care. This position supports the smooth operation of the hospital by managing client communications, maintaining accurate records, and assisting the veterinary team in providing outstanding patient care. 

Primary Responsibilities: 

• Greet clients and patients warmly, providing professional, empathetic, and attentive service while answering in-person inquiries promptly. 
• Complete patient check-in and check-out efficiently while serving as a liaison with hospital staff and communicating real-time patient status and flow changes. 
• Maintain client communications via phone, email, and mail, including follow-ups and thank-you messages. 
• Schedule, confirm, and forward book appointments, routing requests appropriately; triage patients based on urgency. 
• Communicate clearly about hospital services, wellness care, vaccinations, diagnostics, surgical aftercare, and specialty packages. 
• Handle sensitive situations (e.g., euthanasia, test results, payments) with tact and professionalism. 
• Maintain accurate patient records, request and attach prior records, and ensure charges are captured. 
• Complete cash reconciliation, end-of-day financial tasks, and bank deposits while accurately processing payments and refunds, including transactions through Care Credit and credit card terminals. 
• Fill veterinary prescriptions accurately and provide instructions to clients. 
• Assist with over-the-counter product sales and maintain inventory. 
• Support veterinarians, technicians, and Practice Manager with patient care and administrative tasks. 
• Maintain a clean, organized, and safe hospital environment; follow safety and hygiene protocols. 
• Participate in opening, closing, and weekend duties as assigned. 
• As part of this role, calls may be recorded to help ensure we are meeting client needs and to support quality assurance and training efforts. 
• Perform all other duties as assigned.   

Qualifications: 

• High school diploma or equivalent required. 
• Previous experience working with animals preferred; veterinary or animal care background strongly valued. 
• Basic computer proficiency, including the ability to use computer systems, email, practice management software, Microsoft Office applications, and basic scheduling tools. 
• Accurate data entry and record-keeping skills. 
• Able to perform basic math for cash handling, billing, and appointment management. 
• Manual dexterity required for typing, filing, and handling patients or supplies. 
• Strong written and verbal communication skills; able to communicate clearly with clients, team members, and veterinarians. 
• Demonstrated ability to provide professional, empathetic, and client-focused service while maintaining composure in high-stress or emotionally challenging situations. 
• Ability to lift and carry up to 50 pounds and safely handle animals up to 130 pounds. 
• Comfortable sitting, standing, walking, bending, and kneeling for extended periods throughout the workday.  
• Professional, neat appearance consistent with hospital standards. 

Hours:  

• Must be able to work a flexible schedule and be available for scheduling during all hours the practice is open to support hospital operations 

Compensation and Benefits: 

• We offer a comprehensive benefits package that includes medical, dental, and vision coverage. In addition, employees are eligible to participate in our 401(k) retirement plan. Other benefits include paid time off, paid holidays and access to employee assistance program. 

Lake Forest Animal Hospital, located on the outskirts of Lynchburg, Virginia is a small animal veterinary practice offering general practice, emergency, surgery, and dental services. Its team of veterinarians has a wealth of experience, one of whom — along with the practice manager — has been working there since it first opened. To date, many of its clientele have been bringing their pets to Lake Forest just as long for all of their veterinary needs. Lake Forest Animal Hospital has gained a reputation for its excellent care, recently earning the Lynchburg Living Bronze award for their level of dedication! Our close knit, family oriented, skilled and experienced team of doctors work extremely well together and we strive to provide schedules that work well for each member and their families.

What Impact You’ll Have

GRVTY is a member of 100% of the winning teams for the largest technology program in the Intel Community. We've been supporting this customer on many different sub-projects of this program since our founding in 2013. We've grown on this effort by providing the customer with Engineers who have done exceptional work, and we've retained our staff by paying very strong salaries, and working hard to ensure each Engineer is doing work that aligns with their career interest.

What You’ll Be Owning

GRVTY is seeking a Software Developer (Systems Software) with a TS/SCI + Poly clearance (applicable to this customer) to join one of our top projects in McLean, VA. Support a team specializing in designing, engineering, implementation, development and maintenance of enterprise quality mission systems, networks, and applications.

What You Must Have

• Active TS/SCI with Polygraph Clearance
• Demonstrated experience implementing and managing Cl/CD pipelines (Jenkins required)Strong proficiency with Infrastructure as Code tools: Terraform (required)
• Demonstrated experience with AWS services including EC2, S3, RDS, Lambda, VPC, 1AM, CloudWatch, and other core services
• Demonstrated experience with containerization (such as Docker and Pod man)
• Strong scripting proficiency: Bash (required) and Python (required)
• Experience with database self-hosting including installation, configuration, backup/recovery, high availability, and performance tuning (PostgreSQL and MySQL)
• Hands-on experience with monitoring, logging, and alerting systems such as Prometheus/Alertmanager and CloudWatch
• Demonstrated experience integrating and deploying diverse software systems: AWS cloud services, open-source applications, COTS/GOTS products, and custom applications
• Strong understanding of networking, security, 1AM policies, and AWS architecture best practices
• Experience with Git-based workflows, branching strategies, and version control best practices

What Would Be Nice to Have

• Experience deploying and managing data platform components: Apache Spark, Tri no, Apache Ranger, Apache Iceberg, Apache Superset, data catalogs
• Familiarity with data lakehouse architectures and supporting infrastructure
• Experience with secrets management solutions (AWS Secrets Manager, Parameter Store)
• Knowledge of disaster recovery, backup strategies, and continuity planning
• Familiarity with API gateways and modern microservices patterns
• Experience with cost optimization practices in AWS
• Background deploying and supporting Al/ML workloads or model serving infrastructure
• Experience mentoring team members on DevOps and cloud best practices
• Experience with NoSQL databases (DynamoDB, MongoDB, etc.)
• Familiarity with additional monitoring tools (Grafana, ELK stack)
• Experience integrating customer's Enterprise services

About the Role

Charlie Health is one of the fastest-growing startups in the healthcare industry, working tirelessly to connect people everywhere to life-saving mental health treatment. Our mission is to connect the world to life-saving behavioral health treatment through personalized, virtual care rooted in connection. We’re building a team of passionate leaders committed to transforming behavioral healthcare and improving outcomes for communities everywhere.

In this position, you will foster strong relationships with EAP providers, unions, corporate employers, and workplace wellness programs to connect employees and their families to Charlie Health’s services. This role focuses on building meaningful relationships, strengthening referral pathways, and ensuring that employees and their families can easily access Charlie Health’s Intensive Outpatient Programming.

You will serve as a trusted partner and educator to workforce stakeholders, identifying needs, reducing barriers to care, and ensuring seamless collaboration across partnerships. You will be responsible for educating key stakeholders about our offerings, addressing access barriers, and designing programs tailored to the unique mental health needs of employee populations.

This position requires purpose-driven individuals who can effectively communicate the value of our services within the corporate ecosystem. While this work can be complex, every interaction you have will contribute to the well-being of employees and their families nationwide.

In your role, you’ll have unparalleled responsibility while collaborating with sharp, spirited, and ambitious coworkers. You’ll also receive competitive benefits, ensuring you have the resources to thrive both personally and professionally.

We’re a team of passionate, forward-thinking professionals eager to take on the challenge of the mental health crisis and play a formative role in providing life-saving solutions. If you’re inspired by our mission and energized by the opportunity to increase access to mental healthcare and impact millions of lives in a profound way, apply today.

Responsibilities

• Develop and operationalize a go-to-market strategy specifically focused on Labor, Union, and Employer corporate partners
• Create, build, and manage relationships with key Labor, Union, EAP stakeholders, HR leaders, and benefits managers across priority markets
• Conduct cold outreach, host educational meetings, presentations, and outreach activities aimed at raising awareness of Charlie Health’s mental health resources
• Conduct in-person field outreach (3–4 days/week), leading meetings with employer-based stakeholders and community partners.
• Identify challenges in mental health access within corporate environments and collaborate with EAP providers to overcome barriers.
• Design tailored outreach strategies to engage and support HR teams, wellness coordinators, and employee resource groups
• Deepen Charlie Health’s penetration across existing Labor, Union, and Employer partnerships and collaborate on long-term initiatives
• Attend and lead educational events, presentations, and outreach efforts for HR teams, corporate partners, and EAP providers to maintain engagement
• Synthesize and share feedback from Labor, Union, and EAP partners and stakeholders to inform the company's marketing and product strategies
• Work closely with internal teams, including marketing, product, client success, and legal, to achieve go-to-market goals in the Employer channel

Requirements

• Must reside in Pennsylvania, Maryland, Delaware, Southern New Jersey, West Virginia
• You have 5-8+ years proven sales experience - owning & overachieving KPIs is a plus
• Experience working with or selling to unions, employers, and Employee Assistance Programs (EAPs)
• Must thrive in a fast-paced, startup environment; highly self-initiated with a strong desire to win
• Ability to build relationships, educate, and collaborate with Labor, Union, and Employer leaders and corporate partners
• Ability to travel regionally; must have reliable transportation and a valid driver’s license
• Ability to energize, advise & persuade senior corporate personnel 
• Exceptional ability to energize, advise, and influence senior corporate and organizational leaders
• Strong interpersonal, relationship-building, and listening skills with a natural consultative approach
• Strong project management skills with demonstrated ability to manage multiple priorities in a fast-moving environment
• Experience with Microsoft Office, Salesforce, and Zoom preferred

Benefits

Charlie Health is pleased to offer comprehensive benefits to all full-time, exempt employees. Read more about our benefits here.

The total target base compensation for this role will be between $70,000 and $93,000 per year at the commencement of employment. In addition to base compensation, this role offers a target performance-based bonus. The target total cash compensation range, including potential bonus, will be between $92,000 and $120,000 per year. Please note, pay will be determined on an individualized basis and will be impacted by location, experience, expertise, internal pay equity, and other relevant business considerations. Further, cash compensation is only part of the total compensation package, which, depending on the position, may include stock options and other Charlie Health-sponsored benefits. #LI-Remote

About the Role

Charlie Health is one of the fastest-growing startups in the healthcare industry, working tirelessly to connect people everywhere to life-saving mental health treatment. Our mission is to connect the world to life-saving behavioral health treatment through personalized, virtual care rooted in connection. We’re building a team of passionate leaders committed to transforming behavioral healthcare and improving outcomes for communities everywhere.

In this position, you will foster strong relationships with EAP providers, unions, corporate employers, and workplace wellness programs to connect employees and their families to Charlie Health’s services. This role focuses on building meaningful relationships, strengthening referral pathways, and ensuring that employees and their families can easily access Charlie Health’s Intensive Outpatient Programming.

You will serve as a trusted partner and educator to workforce stakeholders, identifying needs, reducing barriers to care, and ensuring seamless collaboration across partnerships. You will be responsible for educating key stakeholders about our offerings, addressing access barriers, and designing programs tailored to the unique mental health needs of employee populations.

This position requires purpose-driven individuals who can effectively communicate the value of our services within the corporate ecosystem. While this work can be complex, every interaction you have will contribute to the well-being of employees and their families nationwide.

In your role, you’ll have unparalleled responsibility while collaborating with sharp, spirited, and ambitious coworkers. You’ll also receive competitive benefits, ensuring you have the resources to thrive both personally and professionally.

We’re a team of passionate, forward-thinking professionals eager to take on the challenge of the mental health crisis and play a formative role in providing life-saving solutions. If you’re inspired by our mission and energized by the opportunity to increase access to mental healthcare and impact millions of lives in a profound way, apply today.

Responsibilities

• Develop and operationalize a go-to-market strategy specifically focused on Labor, Union, and Employer corporate partners
• Create, build, and manage relationships with key Labor, Union, EAP stakeholders, HR leaders, and benefits managers across priority markets
• Conduct cold outreach, host educational meetings, presentations, and outreach activities aimed at raising awareness of Charlie Health’s mental health resources
• Conduct in-person field outreach (3–4 days/week), leading meetings with employer-based stakeholders and community partners.
• Identify challenges in mental health access within corporate environments and collaborate with EAP providers to overcome barriers.
• Design tailored outreach strategies to engage and support HR teams, wellness coordinators, and employee resource groups
• Deepen Charlie Health’s penetration across existing Labor, Union, and Employer partnerships and collaborate on long-term initiatives
• Attend and lead educational events, presentations, and outreach efforts for HR teams, corporate partners, and EAP providers to maintain engagement
• Synthesize and share feedback from Labor, Union, and EAP partners and stakeholders to inform the company's marketing and product strategies
• Work closely with internal teams, including marketing, product, client success, and legal, to achieve go-to-market goals in the Employer channel

Requirements

• Must reside in Pennsylvania, Maryland, Delaware, Southern New Jersey, West Virginia
• You have 5-8+ years proven sales experience - owning & overachieving KPIs is a plus
• Experience working with or selling to unions, employers, and Employee Assistance Programs (EAPs)
• Must thrive in a fast-paced, startup environment; highly self-initiated with a strong desire to win
• Ability to build relationships, educate, and collaborate with Labor, Union, and Employer leaders and corporate partners
• Ability to travel regionally; must have reliable transportation and a valid driver’s license
• Ability to energize, advise & persuade senior corporate personnel 
• Exceptional ability to energize, advise, and influence senior corporate and organizational leaders
• Strong interpersonal, relationship-building, and listening skills with a natural consultative approach
• Strong project management skills with demonstrated ability to manage multiple priorities in a fast-moving environment
• Experience with Microsoft Office, Salesforce, and Zoom preferred

Benefits

Charlie Health is pleased to offer comprehensive benefits to all full-time, exempt employees. Read more about our benefits here.

The total target base compensation for this role will be between $70,000 and $93,000 per year at the commencement of employment. In addition to base compensation, this role offers a target performance-based bonus. The target total cash compensation range, including potential bonus, will be between $92,000 and $120,000 per year. Please note, pay will be determined on an individualized basis and will be impacted by location, experience, expertise, internal pay equity, and other relevant business considerations. Further, cash compensation is only part of the total compensation package, which, depending on the position, may include stock options and other Charlie Health-sponsored benefits. #LI-Remote

Position: Assistant Manager 

Hours: 40 Weekly

Interview Plan

Ever wondered what it’s like behind the bubbles?  #lushcareers

Lush North America has been creating fresh and handmade cosmetics for the past 20 years- keeping our customers’ bathtubs and showers a little more magical through our retail shops across Canada and the US. We are dedicated to the practices of fair trade sourcing and supporting sustainable communities as well as giving back to organizations that can make a difference.

We Offer:

• A fun and funky store atmosphere where individualism is encouraged
• A 50% discount off all our products to keep you smelling and feeling fresh
• An unconventional retail structure to support your entrepreneurial spirit
• The opportunity for growth as Lush loves to promote from within

Assistant Manager

As Assistant Manager, you bring Lush’s Leadership Practices into all elements of your business interactions with customers, fellow staff and operations: Be Real, Be Curious, Lead Fearlessly, Adapt and Evolve, Grow Talent, and Live with Purpose.

The ASM supports the Shop Manager as needed in all business areas and as delegated by their Retailer; as second-in-command, the ASM will pick up Manager duties as required to support a strong customer experience, staff experience, shop operational excellence, and exceeding sales goals.

Responsibilities: 

Sales & Customer Experience:

• Customer Service: collaborate with your team on plans to exceed daily sales goals and ensure a unique and inclusive customer experience that makes every visitor feel welcome, meets their needs and makes their day.
• Building the Brand: educate our customers and staff on our brand values, and articulate our position on Fighting Animal Testing, Freshest Cosmetics, Ethical Buying, 100% Vegetarian, Handmade, and Naked Packaging in the shop and through community engagement and other traffic-driving initiatives.
• Product Passion: increase the depth of your product knowledge through constant learning and consistently make informed and product recommendations for every need
• Driving Sales: demonstrate strong business acumen and understanding of your metrics, budgets and reports and how to impact them through behaviors on the floor to deliver profitable results.

Team Leadership:

• Lead Fearlessly: Be present to support your team on the sales floor, answer questions, remove obstacles, problem solve, and motivate them to meet their sales goals
• Grow Talent: by owning your own development, assessing your performance, seeking feedback and resources and opportunities to improve and elevate your skills, knowledge and abilities; and supporting the growth of your team through coaching and leading by example.
• Be Real: with your needs and feedback for your team and leaders and adaptable to the needs of the business as required
• Live with Purpose: engage your team at every level of your business to ensure they are inspired, motivated and building strong peer and customer relationships and are connected to the brand values
• Recruitment and Selection: Support the staffing of your shop with top-performing staff by working actively within your markets to network, recruit, hire and succession plan.
• Staff Development: collaborate with your Manager on creating and executing plans that improve staff engagement, retention, performance, and Diversity, Equity, Inclusion and Belonging practices.

Operational Excellence:

• Policies and Procedures: Support your manager to keep your shop complaint and ensure your staff are practicing company standards for opening and closing, product integrity, respectful workplace, health and safety and daily communication. · Stock and Inventory: Support the training of your inventory team to abide by fresh standards and rotation rules and manage ordering to ensure the right products, in the right amounts are in the store at the right times within your allocated budget.
• Visuals and Merchandising: Identify and support the development of your team to take pride in a clean and beautiful work environment and follow the merchandising and design standards to provide a consistent customer experience and drive sales.
• Scheduling, Time and Attendance: ensure the right number of staff with the right skill levels are scheduled at peak times and that breaks and meals are allocated and recorded appropriately to ensure staff wellbeing and payroll accuracy.

Qualifications:

Required:

• 1-3 years managing or supervising in a retail environment
• Excellent listening and communication skills 
• Excellent analytical, critical thinking and troubleshooting skills. 
• Excellent organization and time management skills
• Strong customer service, supervisory and sales skills
• Knowledge and interest in skincare, natural beauty and ethical business
• Ability to work flexible hours to meet the needs of the shop including holidays, evenings and weekends

Preferred:

• Experience with consultation-based customer service models
• Ability to develop and train staff through positive coaching and feedback
• Proficient in excel, Microsoft suit, and adaptable to other systems as required
• Basic HR skills in hiring, scheduling, training, and performance management
• Experience in cross cultural collaboration and DEIB or social justice training
• Fluency in Spanish, French or other languages

_{At Lush, we believe when we continue to foster a culture of inclusion and respect within a diverse workforce, we are doing our part in building a world where there is equal opportunity for all. We recruit from a variety of employment agencies, community groups, non-profits, and online social and job sites, and in our business practices, strive to leverage the gift that diversity brings.}   

_{Lush North America unequivocally supports equal opportunity employment for all applicants regardless of religion, race, color, gender identity or expression, sexual orientation, ancestry, ability, adverse mental health, and other characteristics both defined, protected and enforced by the law under federal or provincial/state jurisdiction.}  

Position: Manager in Training

Hours: 40 Weekly

Internal Deadline to Apply: May 10

Ever wondered what it’s like behind the bubbles?  #lushcareers

Lush North America has been creating fresh and handmade cosmetics for the past 20 years- keeping our customers’ bathtubs and showers a little more magical through our retail shops across Canada and the US. We are dedicated to the practices of fair trade sourcing and supporting sustainable communities as well as giving back to organizations that can make a difference.

We Offer:

• A fun and funky store atmosphere where individualism is encouraged
• A 50% discount off all our products to keep you smelling and feeling fresh
• An unconventional retail structure to support your entrepreneurial spirit
• The opportunity for growth as Lush loves to promote from within

Manager in Training

As Manager in Training, you bring Lush’s Leadership Practices into all elements of your business interactions with customers, fellow staff and operations: Be Real, Be Curious, Lead Fearlessly, Adapt and Evolve, Grow Talent, and Live with Purpose.

The MIT supports the Store Manager as needed in all business areas and as delegated by their Retailer; as second-in-command, the MIT will pick up Manager duties as required to support a strong customer experience, staff experience, shop operational excellence, and exceeding sales goals.

Responsibilities: 

Sales & Customer Experience:

• Customer Service: collaborate with your team on plans to exceed daily sales goals and ensure a unique and inclusive customer experience that makes every visitor feel welcome, meets their needs and makes their day.
• Building the Brand: educate our customers and staff on our brand values, and articulate our position on Fighting Animal Testing, Freshest Cosmetics, Ethical Buying, 100% Vegetarian, Handmade, and Naked Packaging in the shop and through community engagement and other traffic-driving initiatives.
• Product Passion: increase the depth of your product knowledge through constant learning and consistently make informed and product recommendations for every need
• Driving Sales: demonstrate strong business acumen and understanding of your metrics, budgets and reports and how to impact them through behaviors on the floor to deliver profitable results.

Team Leadership:

• Lead Fearlessly: Be present to support your team on the sales floor, answer questions, remove obstacles, problem solve, and motivate them to meet their sales goals
• Grow Talent: by owning your own development, assessing your performance, seeking feedback and resources and opportunities to improve and elevate your skills, knowledge and abilities; and supporting the growth of your team through coaching and leading by example.
• Be Real: with your needs and feedback for your team and leaders and adaptable to the needs of the business as required
• Live with Purpose: engage your team at every level of your business to ensure they are inspired, motivated and building strong peer and customer relationships and are connected to the brand values
• Recruitment and Selection: Support the staffing of your shop with top-performing staff by working actively within your markets to network, recruit, hire and succession plan.
• Staff Development: collaborate with your Manager on creating and executing plans that improve staff engagement, retention, performance, and Diversity, Equity, Inclusion and Belonging practices.

Operational Excellence:

• Policies and Procedures: Support your manager to keep your shop complaint and ensure your staff are practicing company standards for opening and closing, product integrity, respectful workplace, health and safety and daily communication. · Stock and Inventory: Support the training of your inventory team to abide by fresh standards and rotation rules and manage ordering to ensure the right products, in the right amounts are in the store at the right times within your allocated budget.
• Visuals and Merchandising: Identify and support the development of your team to take pride in a clean and beautiful work environment and follow the merchandising and design standards to provide a consistent customer experience and drive sales.
• Scheduling, Time and Attendance: ensure the right number of staff with the right skill levels are scheduled at peak times and that breaks and meals are allocated and recorded appropriately to ensure staff wellbeing and payroll accuracy.

Qualifications:

Required:

• 1-3 years managing or supervising in a retail environment
• Excellent listening and communication skills 
• Excellent analytical, critical thinking and troubleshooting skills. 
• Excellent organization and time management skills
• Strong customer service, supervisory and sales skills
• Knowledge and interest in skincare, natural beauty and ethical business
• Ability to work flexible hours to meet the needs of the shop including holidays, evenings and weekends

Preferred:

• Experience with consultation-based customer service models
• Ability to develop and train staff through positive coaching and feedback
• Proficient in excel, Microsoft suit, and adaptable to other systems as required
• Basic HR skills in hiring, scheduling, training, and performance management
• Experience in cross cultural collaboration and DEIB or social justice training
• Fluency in Spanish, French or other languages

_{At Lush, we believe when we continue to foster a culture of inclusion and respect within a diverse workforce, we are doing our part in building a world where there is equal opportunity for all. We recruit from a variety of employment agencies, community groups, non-profits, and online social and job sites, and in our business practices, strive to leverage the gift that diversity brings.}   

_{Lush North America unequivocally supports equal opportunity employment for all applicants regardless of religion, race, color, gender identity or expression, sexual orientation, ancestry, ability, adverse mental health, and other characteristics both defined, protected and enforced by the law under federal or provincial/state jurisdiction.}  

Job Title: Primary Mental Health Therapist

Location: Richmond, VA

Work Environment: Teen & Young Adult Outpatient Treatment Center 

Schedule: Full-Time Monday to Friday - Some evening hours are required 

Compensation Range: $64,000 - $83,000 Annual Salary Range (dependent on license and experience)

About The Role 

As a Primary Therapist, you will lead individual, group, and family therapy sessions, helping clients navigate their mental health and dual-diagnosis challenges. In collaboration with a multidisciplinary team, you will implement evidence-based treatment plans and empower clients to achieve their recovery goals.

Key Responsibilities:

• Deliver individual, group, and family therapy using evidence-based modalities tailored to each client’s needs.
• Develop, implement, and monitor comprehensive treatment plans in collaboration with clients, families, and the clinical team.
• Ensure all clinical documentation is accurate, timely, and compliant with organizational and insurance standards.
• Participate in utilization reviews and discussions on medical necessity with insurance providers as needed.
• Coordinate with families to ensure alignment on treatment goals and progress.
• Actively contribute to program development, performance improvement initiatives, and family programming.
• Foster collaboration within the treatment team to ensure a cohesive and supportive care environment.
• Assist in recruiting and mentoring clinical staff to uphold high standards of care.
• Represent the organization positively in interactions with families, referral sources, and community partners. 

Qualifications:

• Candidates applying for this position should be aware that an offer for employment in this position is contingent upon passing a comprehensive background check, encompassing criminal records and motor vehicle reports.
• A master’s degree in behavioral health science (Clinical Social Work, Psychology, Marriage and Family Therapy, or related field) is Required
• An active license in the state of VA in good standing is required
  • LPC / LCSW / LMFT - Provisional Licenses will also be considered (Resident in Counseling / Supervisee in Social Work / Resident in Marriage and Family Therapy)
• An ideal candidate has a minimum of 3 years of experience, including experience with clients from the age of 13 – 30 in a detox, residential, partial hospitalization (“PHP”), and/or intensive outpatient (“IOP) setting
• Candidates must demonstrate a proven ability to manage diverse caseloads while maintaining a high standard of care.

The Perks

At Sandstone Care, we believe that great care starts with our employees. That’s why we offer a comprehensive benefits package to support you in your personal and professional journey. Some of the benefits include:

• A competitive compensation and total rewards package including a meaningful salary, merit-based pay increases, and professional growth opportunities.
• A flexible PTO package that includes accrued PTO, paid holidays, and wellbeing days
• High quality medical, dental, and vision insurance with a variety of package options that meet your needs and majority company paid.
• A robust Employee Assistance Program: Including counseling, legal consultations, financial planning, and wellness coaching.
• A collaborative and supportive community of therapists and team members: Fostering a positive work environment.

What to Expect: Our Interview Process

Here's an overview of what comes next:

1. Application Review: We'll promptly review your application within a couple of business day.
2. Discovery Call: Expect a 30-minute discovery call with one of our Talent Acquisition Specialists.
3. Interview with Hiring Manager: You'll have 1 hour in person interview with the Site Director 
4. Offer: If all goes well, you'll receive an offer.

Expected Interview Timeline: The entire process typically takes 1-2 weeks.

Sandstone Care’s Commitment to Diversity, Equity, & Inclusion 

At Sandstone Care, we are committed to fostering a culture of diversity, equity, and inclusion that not only enriches the lives of our employees but also ensures the wellbeing and care of our clients, regardless of their race, ethnicity, gender identity, sexual orientation, socioeconomic status, age, ability, or background. We believe that embracing diversity and promoting equity and inclusion are integral to our mission of providing high-quality behavioral health services.

Sandstone Care is an equal opportunity employer and prohibits discrimination and harassment of any kind. We are committed to creating a diverse and inclusive workplace where all employees feel valued, respected, and empowered. We do not discriminate based on race, color, religion, creed, age, sex, national origin, ancestry, marital status, veteran status, sexual orientation, gender identity, disability, or any other legally protected status. All employment decisions are based on qualifications, merit, and business needs.

Title: Veterinary Assistant 

Department: Support Staff/Hospital Operations 

Reports to: Practice Manager 

Employment Type: Full Time or Part-Time options

Company Overview: 

VetEvolve is a private equity backed, growth stage veterinary services organization supporting more than 50 general practice and specialty hospitals across the Eastern half of the United States. 

We are passionate about creating a people focused environment that prioritizes everyone's growth and fulfillment personally, professionally, and financially. Our culture is anchored in our core values of Serve, Evolve, and Trust, and our mission is to make things better for veterinary professionals every single day. VetEvolve provides the infrastructure, leadership, and resources that allow practice teams to focus on delivering exceptional patient care while preserving the clinical autonomy that defines the profession.  Hear why our veterinarians are “Happy Here” on our videos page! 

Position Summary: 

The Veterinary Assistant provides essential support to the veterinarian during outpatient exams and throughout the diagnosis and treatment of patients. They care for all patients, assist with medical procedures, and help ensure each patient receives high-quality, compassionate care. In this role, the Veterinary Assistant also serves as a key connection between the veterinarian and clients. Through exceptional service and communication, the Veterinary Assistant helps build trust and foster lasting relationships with clients and their pets. 

Primary Responsibilities: 

• Provides compassionate, professional care to patients and clients at all times. 

• Communicates clearly and respectfully with clients, doctors, and team members, including answering phones and routing inquiries as needed. 

• Handles sensitive client situations with empathy and discretion, escalating medical questions appropriately. 

• Assists the veterinarian during exams, diagnostics, treatments, and surgical procedures. 

• Safely restrains animals of varying sizes and temperaments using low-stress handling techniques. 

• Administers medications, draws up vaccines, collects lab samples, and performs basic lab tests as directed. 

• Creates, reviews, and enters treatment plans accurately in the medical record system. 

• Educates clients on common vaccinations, medications, and treatment protocols to ensure understanding of care plans and follow-up recommendations. 

• Accurately records patient information and maintains organized, up-to-date medical records. 

• Enters charges accurately and assists with the client check-out process, including processing payments when needed. 

• Ensures exam rooms, treatment areas, and hospital spaces are clean, stocked, and well maintained. 

• Demonstrates consistent reliability, punctuality, and commitment to supporting patients, clients, and hospital operations. 

• Performs all other duties as assigned. 

Qualifications: 

• High school diploma or equivalent required. 

• Basic computer proficiency, including the ability to use practice management software and Microsoft Office applications. 

• Previous experience working with animals preferred; veterinary or animal care background strongly valued. 

• Able to work safely around cleaning chemicals, anesthetic gases, radiation, zoonotic diseases, and animal bodily fluids. 

• Maintains composure and professionalism in emotionally challenging or high-stress situations. 

• Ability to lift and carry up to 50 pounds and safely handle animals up to 130 pounds. 

• Comfortable sitting, standing, walking, bending, and kneeling for extended periods throughout the workday.  

• Professional, neat appearance consistent with hospital standards. 

Hours:  

• Flexible options, but must be able to work a rotating Saturday shift as part of schedule.
• Must also be able to work a flexible schedule and be available for scheduling during all hours the practice is open to support hospital operations. 

Benefits/Compensation: 

• For full time employees, we offer a comprehensive benefits package that includes medical, dental, and vision coverage. In addition, employees are eligible to participate in our 401(k) retirement plan. Other benefits include paid time off, paid holidays and access to employee assistance program.

Job Title:  Head of Communications

What Makes Us Unique:

At Cloudbeds, we're not just building software, we’re transforming hospitality. Our intelligently designed platform powers properties across 150 countries, processing billions in bookings annually. From independent properties to hotel groups, we help hoteliers transform operations and uplevel their commercial strategy through a unified platform that integrates with hundreds of partners. And we do it with a completely remote team. Imagine working alongside global innovators to build AI-powered solutions that solve hoteliers' biggest challenges. Since our founding in 2012, we've become the World's Best Hotel PMS Solutions Provider and landed on Deloitte's Technology Fast 500 again in 2024 – but we're just getting started. 

How You'll Make an Impact:

We’re looking for a Head of Communications to own our global narrative and elevate Cloudbeds as a leading voice for hospitality technology and the industry at large.

This is a senior, high-impact individual contributor role for an experienced communications leader who wants strategic ownership, executive access, and the opportunity to influence how the industry thinks.  

As Head of Communications, you’ll be the primary owner of Cloudbeds’ external voice. You’ll report to the VP of Marketing and collaborate closely with executive leadership, regional leadership, and our PR agency to define and amplify our point of view across media, thought leadership, and industry presence across the globe. You will:  

• Own Cloudbeds’ global communications strategy, spanning PR, thought leadership, executive visibility, and industry influence; 
• Define Cloudbeds’ positions on key industry topics, including the role of AI and the future of travel booking, hotel operations, and guest experience, and translate them into strong narratives that align with Cloudbeds brand and market positioning;
• Lead all company press releases and major announcements, ensuring clear, compelling, and consistent messaging; 
• Create and shape thought leadership in collaboration with Content Marketing, including bylines, op-eds, keynote narratives, and industry commentary;
• Act as a spokesperson for Cloudbeds in select media interviews, podcasts, and industry events; 
• Proactively identify and secure high-value speaking opportunities for Cloudbeds executives at major global conferences and events;
• Prepare executives for external visibility through messaging frameworks, media training, and presentation coaching;
• Own the development of keynote decks, executive presentations, and event materials in partnership with field marketing; 
• Build and maintain strong relationships with journalists, editors, and industry influencers across trade, hospitality, and mainstream media;
• Develop differentiated media pitches that drive meaningful coverage and position Cloudbeds as a thought leader;
• Serve as the primary liaison with PR agencies—setting direction, reviewing performance, and ensuring alignment with business priorities;
• Track and measure the impact of communications and PR efforts, using insights to refine strategy and improve results.

This is a chance to shape the public narrative of a fast-growing global SaaS company at a pivotal moment for the hospitality industry. You’ll have real influence, executive access, and the opportunity to help define how hotels think about the future.

What You Bring to the Team:

We’re looking for a seasoned communications professional who thrives as a trusted, senior-level contributor who can own both strategy and execution. You bring:

Extensive experience in communications, PR, or corporate messaging within hospitality, hotel tech, or adjacent B2B SaaS industries; A strong network of hospitality media, industry analysts, hoteliers, consultants, and influencers; Deep familiarity with major global hospitality and technology events—and how to maximize executive presence at them; Exceptional messaging instincts and the ability to articulate a clear, provocative point of view; Excellent writing and verbal communication skills; equally comfortable on stage, on camera, on a podcast, or behind the keyboard. Experience partnering closely with senior executives and serving as a trusted communications advisor; A self-directed, roll-up-your-sleeves mindset—you’re strategic, but you’re not afraid to do the work.

What Success Looks Like:

• Cloudbeds has a clear, differentiated, and compelling point of view that consistently shows up across media, events, executive communications, and thought leadership.
• Our executives are visible, well-prepared, and increasingly sought after as industry voices at top-tier global hospitality and technology events.
• Media coverage is proactive, high-quality, and aligned to our strategic priorities — reinforcing Cloudbeds as a hospitality industry leader and top vertical SaaS company. 
• Major announcements and narratives are sharp, cohesive, and elevate our brand positioning in the market.
• Communications is viewed internally as a strategic growth driver and trusted partner to leadership.

#LI-AM1

Veterinary Student Externship

About the hospital: Lake Forest Animal Hospital located on the outskirts of Lynchburg, Virginia is looking for a veterinary extern to join our team!

Located in a historic, highly recreational community and bordered by the beautiful Blue Ridge Mountains, Lake Forest Animal Hospital is a small animal veterinary practice offering general practice, emergency, surgery, and dental services. Its team of veterinarians has a wealth of experience, one of whom — along with the practice manager — has been working there since it first opened. To date, many of its clientele have been bringing their pets to Lake Forest just as long for all of their veterinary needs. Lake Forest Animal Hospital has gained a reputation for its excellent care, recently earning the Lynchburg Living Bronze award for their level of dedication.

Externs looking for a strong, established team to join will benefit from the practice’s broad portfolio of capabilities, its advanced equipment, and its reputation for compassionate care. Its veterinarian team is supported by a technician or assistant, and any major procedures will see doctors supported by two or three support staff. The practice also has two full-time groomers as well as a separate boarding facility with its own staff. Its dental suite is a recent addition to the facility, providing a great opportunity for doctors to build their skills in that area. In addition to the dental suite, the team uses ultrasound often to elevate the diagnostic evaluation of patients, which leads to better patient outcomes.

Why consider an externship with Lake Forest Animal Hospital?

• Mentorship from multiple strong veterinarians who are excited to welcome a student
• Team has strong clinical skills in the areas of wellness and dentistry
• Gain experience with basic soft tissue and orthopedic surgeries
• Fully equipped with in-house lab capabilities, digital x-ray, ultrasound and therapeutic laser
• Excellent culture, collaborative environment, and low turnover

What we offer externs:

• Stipend to offset the cost of housing and travel
• Opportunities to connect with multiple VetEvolve practices

Why VetEvolve:

• VetEvolve's Support from the Start program is designed to provide new veterinarians with mentorship, hands-on training, and a customized post-grad experience to build a strong foundation. This includes assigned mentors, individualized mentorship plans, and opportunities for specialized training and continued education to help you develop your skills and confidence while fostering a healthy work-life balance.
• Industry leading Veterinarian and support staff retention rates - Hear why our Veterinarians are "Happy Here" on our videos page.
• We invest in our team members’ professional growth and mental wellbeing, and many of our team members hold Compassion Fatigue Professional certifications.
• We live by our core values: Serve, Evolve, and Trust.
• “They allow me the freedom to practice as I see fit…We can make almost all of our main decisions ourselves, at the clinic level. Their up front focus on honesty and improving over time keeps surprising me each time they demonstrate it. Veterinary medicine is not always the prettiest, easiest, happiest, or most satisfying line of work as we all know, but I can't imagine doing it for any other group. VetEvolve has been able to retain a small feel over time, as it grows, which is huge for me.” - VetEvolve network DVM. Reach out to us to hear more from our Veterinarians about how we strive to provide team members environments where they feel “Happy Here”.
• Repeat winner of Virginia’s Best Places to Work (we are based in Virginia).

Qualifications:

• Currently enrolled in an AVMA accredited Veterinary School (VMD or DVM degree path)

Apply here or contact Ashley Anderson at anderson@vetevolve.com for more information.

Interested in Joining Our Team?

We’re always excited to connect with veterinary professionals who are passionate about providing exceptional care and building strong client relationships. Even if we don’t have a current opening that matches your background, we’d love to hear from you!

No matter what type of role you're looking for, feel free to submit your resume and contact info here. We’ll keep your information on file and reach out if a role becomes available that fits your skills and interests.

Veterinarian – Lake Forest Animal Hospital | Lynchburg, VA
Discover a fulfilling career in a scenic, supportive community.

Lake Forest Animal Hospital, nestled on the outskirts of Lynchburg, Virginia, is seeking a dedicated Veterinarian to join our friendly and experienced team! Located just off the iconic Blue Ridge Parkway, our practice offers the perfect blend of quality veterinary care and access to outdoor adventure in the beautiful Blue Ridge Mountains.

Why Lake Forest Animal Hospital?

At Lake Forest, we pride ourselves on fostering a positive, collaborative culture. Our veterinary and support teams are highly tenured, fun to work with, and deeply committed to patient care. Our efforts haven’t gone unnoticed—we’re proud recipients of the Lynchburg Living Bronze Award for excellence in veterinary services.

What You’ll Find Here:

• A supportive team of 3 full-time veterinarians, seeking a 4th to complete the crew

• A brand-new, state-of-the-art dental suite

• Recently built, separate kennel facility to reduce hospital noise and stress

• A leadership team passionate about mentorship, professional development, and optimizing hospital flow

• Easy access to outdoor recreation—from hiking and biking to kayaking and camping

Who We’re Looking For:

• A full-time or part-time Veterinarian

• Open to both new graduates and experienced clinicians

• A team player with a growth mindset and a commitment to high-quality medicine

About VetEvolve

Lake Forest Animal Hospital is part of the VetEvolve network, a group of locally led practices focused on making sure our teams are “Happy Here.” We believe that happiness at work is personal, and we’re committed to supporting your evolving needs at every stage of your career.

“They allow me the freedom to practice as I see fit… VetEvolve has retained a small practice feel while growing—something that’s very important to me.” – VetEvolve Veterinarian

We live by our values: Serve. Evolve. Trust. These principles guide how we care for our patients, collaborate as teammates, and support one another.

Compensation & Benefits

• Base salary for experienced veterinarians: $140–175K (based on skillset, experience, and schedule)

• Additional earning potential: $180K+ via a no-negative-accrual bonus plan (optional)

• Relocation stipend and multi-year commitment bonus available (negotiable)

• Comprehensive benefits package including:

  • Paid vacation & sick leave

  • Health, dental, vision insurance (generous employer contribution)

  • Supplemental insurance options

  • Full coverage of licensing, liability, and professional dues

  • 401(k) with employer contribution

  • 100% paid short-term disability premiums

Growth & Development

• Customized continuing education packages + 1 full week paid CE time annually

• Support From the Start wet lab-based mentorship for new grads

• Access to MentorVet, Vet Specialists On Demand, and wellness coaching resources

• Internal CE including annual retreats, webinars, and local hands-on events

Ready to Learn More?
We’d love to learn about your goals and show you how we can support them. Whether you’re just starting out or looking for your next career move, we welcome the chance to talk.

Contact fong@vetevolve.com for more information and a confidential, exploratory conversation.

Animal Care Center in Pearisburg, Virginia is excited to welcome an experienced full or part time veterinarian to their team! This full-service location has a large, nearby sister hospital in Princeton, West Virginia, recently under new leadership! Both locations are less than one hour from Blacksburg, Virginia.

About Animal Care Center Pearisburg:

• Our Pearisburg location is set up perfectly for an experienced veterinarian who enjoys leading the team as the only doctor on shift. You’ll be well-supported by at least two dedicated, experienced technicians/assistants and a well-trained, engaged client relations team members.
• While Pearisburg shifts are solo shifts, multiple doctors are just minutes away at our large Princeton location. Our 2 doctor team currently rotates shifts between Princeton and Pearisburg locations.
• 2 Veterinarians across 2 locations
• Collaborative, positive Practice Manager focused on team building and smooth day-to-day operations
• Ultrasound, endoscopy/rhinoscopy unit, laser therapy and laser surgery equipment

About Pearisburg, Virginia

• Located less than 30 minutes from Blacksburg, VA
• Pearisburg is an outdoor enthusiasts dream. The Appalachian Trail is located nearby. Pearisburg prides itself on being a hiker friendly town and enjoys its designation as an AT Trail Community. The north flowing river is nearby with newly renovated boat landing and prime fishing opportunities. Library ranked #2 in the state
• Revitalized downtown area with museums, new shops and restaurants
• Cost of living is 20% lower than the national average. Affordable land with with gorgeous mountain surroundings.
• Pearisburg is ranked as one of the safest communities in Virginia

Our Ideal Candidate

• Experienced small animal veterinarian, comfortable working solo shifts with a nearby team to collaborate with as needed
• Open to full or part-time
• Aligned with our core values – Serve, Evolve, Trust

About VetEvolve

• Animal Care Center is part of the VetEvolve hospital network. VetEvolve’s goal is simple - to provide every team member with the resources they need to be “Happy Here.” Happy Here means something different to each individual and will evolve as you progress through your career and/or experience significant life changes. We look forward to learning more about your goals and how we can best support you.
• Strong, people-focused culture centered around our core values - Serve, Evolve, Trust. We use these values to guide our actions and the way we support each other every day.
• “They allow me the freedom to practice as I see fit…We can make almost all of our main decisions ourselves, at the clinic level. Their up front focus on honesty and improving over time keeps surprising me each time they demonstrate it. Veterinary medicine is not always the prettiest, easiest, happiest, or most satisfying line of work as we all know, but I can't imagine doing it for any other group. VetEvolve has been able to retain a small feel over time, as it grows, which is huge for me.” - VetEvolve Veterinarian
• Learn more about why our veterinarians and support teams are Happy Here via our blog and video pages

Compensation & Benefits

• Competitive full-time, experienced base salary commensurate with skillset, experience, schedule and your preferred pace.
• Additional opportunities to earn: Highly competitive monthly, no negative accrual bonus plan. Bonus plan is not mandatory (for candidates preferring straight salary). Equity opportunity available starting early 2025.
• Relocation stipend
• Bonus in exchange for multi-year commitment negotiable; commensurate with length of commitment, skillset and schedule commitment
• Basic benefits information: Paid vacation & sick leave; health, dental, vision insurance with generous employer contribution; several additional supplemental insurance options; 100% coverage of liability, license defense, professional dues and licensing fees, 401k with generous employer contribution, 100% coverage of short term disability insurance premiums.

• Wellness, Mentorship and Professional Development
• Customizable continuing education package tailored to your goals and passions & full week of paid time off for continuing education each year.
• Support From the Start wet lab-focused mentorship program for new graduates. Continues through your first year of employment.
• Additional internal continuing education opportunities including but not limited to webinars, annual veterinarian retreats, local didactic and hands-on CE
• MentorVet, Vet Specialists On Demand, AbleTo coaching & counseling and several additional mental health and professional development tools.

Apply here or contact Vicki Fong at Fong@vetevolve.com for more information and a confidential, exploratory conversation!

About Animal Care Center Princeton

• Spacious custom-built facility. Layout facilitates smooth workflows.
• Collaborative, 2 doctor team seeking a third doctor
• 2 locations - sister hospital located in Pearisburg, Virginia
• Customized scheduling opportunities to meet your needs in order to allow a better work life balance - full and part time opportunities available
• We get great fulfillment from offering quality mentorship from our two veterinarians on staff. If you’re looking for the right place to begin your veterinary career, you’ve found it!
• Loyal, compliant clientele. Excellent community reputation.
• Offering new graduate veterinarians to be apart of our Support From the Start program; a customized tailored mentorship program for veterinarians.
• Collaborative, positive Practice Manager focused on team building and smooth day-to-day operations
• Ultrasound, endoscopy/rhinoscopy unit, laser therapy and laser surgery equipment

About Princeton, West Virginia

• Located less than 1 hour from Blacksburg, Virginia
• Quality schools and a revitalized downtown filled with museums, unique shops, and diverse dining. Recognized as the 'Best Up-and-Coming' town by WV Living Magazine.
• Ideal for outdoor enthusiasts. Take in the beauty of the mountains, large rivers, lakes and waterfalls via nationally renowned trail systems and state parks.
• Library ranked #2 in the state
• Cost of living is significantly lower than the national average. Affordable land with with gorgeous mountain surroundings.

Our Ideal Candidate

• Experienced veterinarian or new graduate seeking quality mentorship
• Open to full or part-time with customized scheduling options 
• Aligned with our core values – Serve, Evolve, Trust

About VetEvolve

• Animal Care Center is part of the VetEvolve hospital network. VetEvolve’s goal is simple - to provide every team member with the resources they need to be “Happy Here.” Happy Here means something different to each individual and will evolve as you progress through your career and/or experience significant life changes. We look forward to learning more about your goals and how we can best support you.
• Strong, people-focused culture centered around our core values - Serve, Evolve, Trust. We use these values to guide our actions and the way we support each other every day.
• “They allow me the freedom to practice as I see fit…We can make almost all of our main decisions ourselves, at the clinic level. Their up front focus on honesty and improving over time keeps surprising me each time they demonstrate it. Veterinary medicine is not always the prettiest, easiest, happiest, or most satisfying line of work as we all know, but I can't imagine doing it for any other group. VetEvolve has been able to retain a small feel over time, as it grows, which is huge for me.” - VetEvolve Veterinarian
• Learn more about why our veterinarians and support teams are Happy Here via our blog and video pages

Compensation & Benefits

• Full-time base salary range: $115-145k. Commensurate with skillset, experience, schedule and your preferred pace.
• Earning potential on monthly, no negative accrual bonus plan: up to $175k
• Additional opportunities to earn: Highly competitive monthly, no negative accrual bonus plan. Bonus plan is not mandatory (for candidates preferring straight salary). Equity opportunity available starting early 2025.
• Relocation stipend
• Bonus in exchange for multi-year commitment negotiable; commensurate with length of commitment, skillset and schedule commitment
• Basic benefits information: Paid vacation & sick leave; health, dental, vision insurance with generous employer contribution; several additional supplemental insurance options; 100% coverage of liability, license defense, professional dues and licensing fees, 401k with generous employer contribution, 100% coverage of short term disability insurance premiums.
• Wellness, Mentorship and Professional Development
  • • Customizable continuing education package tailored to your goals and passions & full week of paid time off for continuing education each year.
    • Support From the Start wet lab-focused mentorship program for new graduates.  Continues through your first year of employment.
    • Additional internal continuing education opportunities including but not limited to webinars, annual veterinarian retreats, local didactic and hands-on CE
    • MentorVet, Vet Specialists On Demand, AbleTo coaching & counseling and several additional mental health and professional development tools.

Apply here or contact Vicki Fong at Fong@vetevolve.com for more information and a confidential, exploratory conversation!

Join a Team That Feels Like Family

At Animal Medical Centers of Loudoun, we believe veterinary medicine is about more than just treating pets, it’s about building lasting relationships with clients, patients, and each other. Our team has been providing thoughtful, personalized care to pets across Loudoun County for over 20 years, with a strong focus on collaboration, continuity, and community.

We’re looking for a Medical Director to join our growing, supportive team.

With two locations just 15 minutes apart, our practice offers easy access to care and a diverse caseload. We pride ourselves on delivering personalized medicine, from routine wellness to advanced procedures while maintaining a warm, welcoming environment for both clients and team members.

Why You’ll Love This Opportunity

• Flexible scheduling to support work-life balance
• Collaborative, tenured team with strong support staff
• Variety of cases – wellness, surgery, urgent care, and chronic disease management
• Opportunities to grow your interests (including holistic therapies like acupuncture if desired)
• Strong client relationships and a loyal community base
• A culture where you’re treated like family - not just another doctor

Location Highlights – Loudoun County, VA

• Beautiful Northern Virginia setting with a mix of suburban convenience and scenic countryside
• Easy access to Washington, D.C.
• Highly rated schools and family-friendly communities
• Tons of outdoor activities, wineries, and restaurants

Position Summary: 

The primary purpose and function of the Medical Director is to manage the hospital and ensure the highest quality of veterinary care, exceptional client service, associate engagement and maximum productivity of the veterinary medical team. The Medical Director advocates for pets and their quality of life; builds a long term bonding relationship with clients; contributes to the development and maintenance of the human-pet bond; and educates clients and hospital associates on all aspects of pet health. The Medical Director partners with the Practice Manager as well as the Director of Operations to operate an effective and productive veterinary medical team, ensure a safe and engaging hospital environment, and improve both the medical quality and business performance of the hospital.   

The ratio of time spent on leadership duties and practicing Veterinarian responsibilities will vary depending on the hospital situation; the Medical Director must use good judgment in prioritizing their duties on any given day, ensuring hospital productivity.  On average the ratio is expected to be about 1/3 leadership duties and 2/3 Veterinarian duties. 

Primary Responsibilities 

• Partner with the Practice Manager to oversee hospital operations, ensuring high-quality patient care, exceptional client service, and strong team engagement. 

• Lead and mentor veterinarians and staff to achieve clinical excellence, operational efficiency, and a positive workplace culture. 

• Train, coach, and develop associates; participate in recruiting, onboarding, performance management, and corrective actions when needed. 

• Support and enforce practice protocols, medical standards, and compliance with state, federal, and corporate policies. 

• Oversee scheduling, workflow, and staffing to meet client and hospital needs efficiently. 

• Lead regular doctor meetings to communicate priorities, share updates, and ensure alignment across the medical team. 

• Attend department and team meetings, both in person and virtually, to stay informed, collaborate effectively, and support broader practice alignment. 

• Partner with leadership to support marketing initiatives, financial goals, and strategic objectives. 

• Provide high-quality veterinary care and exceptional client service while maximizing efficiency, productivity, and practice profitability. 

• Practice veterinary medicine in compliance with the State Veterinary Practice Act, Federal and State controlled substance regulations, and all local, state, and federal laws. 

• Perform complete diagnostic workups, establish accurate histories and physical exams, develop thorough treatment plans, and deliver appropriate urgent, preventive, and ongoing care. 

• Prescribe and administer drugs, vaccines, and other therapies as appropriate; perform surgery, dental procedures, and other treatments using standard protocols, instruments, and equipment. 

• Maintain accurate and complete medical and controlled substance records, including inventories, ordering, dispensing, and disposal; ensure proper storage, security, and handling of controlled substances and promptly report any loss or theft. 

• Develop, implement, and enforce SOPs and staff training to ensure compliance, safety, and quality standards.
  
  
• Effectively communicate diagnoses, treatment plans, and home care instructions to clients and the veterinary medical team; address and resolve client concerns.

• Promote the safety of pets, clients, and team members by ensuring safe restraint techniques, adherence to practice guidelines, and maintaining clean, organized, and sterile treatment, exam, and laboratory areas.
  
  
• Build strong, lasting relationships with clients and gain their trust and compliance. 
  
  
• Perform other duties as assigned. 
  
  

Qualifications: 

• Doctor of Veterinary Medicine (DVM/VMD) or equivalent, with an active or eligible state license. 

• Minimum 5 years of clinical experience; prior leadership or management experience preferred. 

• Strong medical, surgical, and diagnostic skills across companion animal practice. 

• Excellent communication, leadership, and mentoring abilities. 

• Collaborates effectively in a fast-paced, client-centered environment. 

• Commitment to maintaining professional ethics, safety, and high-quality patient care. 

• Ability to lift and carry up to 50 pounds and safely handle dogs weighing up to 130 pounds.  

• Comfortable standing, walking, bending, kneeling, and reaching for extended periods during the workday. 
• Professional, neat appearance consistent with hospital standards. 
  
  

Compensation and Benefits:  

• We offer a comprehensive benefits package that includes medical, dental, and vision coverage. In addition, employees are eligible to participate in our 401(k) retirement plan. Other benefits include paid time off, paid holidays and access to employee assistance program. 
  
  

Hours:  

• Must be able to work a flexible schedule and be available for scheduling during all hours the practice is open to support hospital operations. 
  

Apply here or contact Meaghan Mostriansky at Mostriansky@vetevolve.com for more information and a confidential, exploratory conversation! 

Bay Beach Veterinary Hospital - Customer Service Representative

Position Summary: 

The Client Service Representative (CSR) plays a vital role in creating a positive first and lasting impression for our clients and their pets. The CSR is responsible for delivering exceptional service both in person and over the phone, handling client interactions with professionalism, empathy, and care. This position supports the smooth operation of the hospital by managing client communications, maintaining accurate records, and assisting the veterinary team in providing outstanding patient care. 

Primary Responsibilities: 

• Greet clients and patients warmly, providing professional, empathetic, and attentive service while answering in-person inquiries promptly. 

• Complete patient check-in and check-out efficiently while serving as a liaison with hospital staff and communicating real-time patient status and flow changes. 

• Maintain client communications via phone, email, and mail, including follow-ups and thank-you messages. 

• Schedule, confirm, and forward book appointments, routing requests appropriately; triage patients based on urgency. 

• Communicate clearly about hospital services, wellness care, vaccinations, diagnostics, surgical aftercare, and specialty packages. 

• Handle sensitive situations (e.g., euthanasia, test results, payments) with tact and professionalism. 

• Maintain accurate patient records, request and attach prior records, and ensure charges are captured. 

• Complete cash reconciliation, end-of-day financial tasks, and bank deposits while accurately processing payments and refunds, including transactions through Care Credit and credit card terminals. 

• Fill veterinary prescriptions accurately and provide instructions to clients. 

• Assist with over-the-counter product sales and maintain inventory. 

• Support veterinarians, technicians, and Practice Manager with patient care and administrative tasks. 

• Maintain a clean, organized, and safe hospital environment; follow safety and hygiene protocols. 

• Participate in opening, closing, and weekend duties as assigned. 

• As part of this role, calls may be recorded to help ensure we are meeting client needs and to support quality assurance and training efforts. 

• Perform all other duties as assigned.   

Qualifications: 

• High school diploma or equivalent required. 

• Previous experience working with animals preferred; veterinary or animal care background strongly valued. 

• Basic computer proficiency, including the ability to use computer systems, email, practice management software, Microsoft Office applications, and basic scheduling tools. 

• Accurate data entry and record-keeping skills. 

• Able to perform basic math for cash handling, billing, and appointment management. 

• Manual dexterity required for typing, filing, and handling patients or supplies. 

• Strong written and verbal communication skills; able to communicate clearly with clients, team members, and veterinarians. 

• Demonstrated ability to provide professional, empathetic, and client-focused service while maintaining composure in high-stress or emotionally challenging situations. 

• Ability to lift and carry up to 50 pounds and safely handle animals up to 130 pounds. 

• Comfortable sitting, standing, walking, bending, and kneeling for extended periods throughout the workday.  

• Professional, neat appearance consistent with hospital standards. 

Hours:  

• Must be able to work a flexible schedule and be available for scheduling during all hours the practice is open to support hospital operations 

Compensation and Benefits: 

• We offer a comprehensive benefits package that includes medical, dental, and vision coverage. In addition, employees are eligible to participate in our 401(k) retirement plan. Other benefits include paid time off, paid holidays and access to employee assistance program. 

Description

We are looking for a dedicated and reliable individual to join our Dublin Animal Hospital kennel department team!

Clerical

• Record information such as feeding schedules, appearance, behavior of animals that are boarded or groomed.
• Record information such as the cleaning and maintenance of all areas of the hospital's physical appearance along with cleaning and sanitizing necessary to maintain an environment acceptable to TRVMC’s established philosophy.  

Technical

• Observe animal appearance and activity for general physical condition, obvious signs of illness, disease and discontent.  
• Handle animals as required and restrain animals.  
• Walk boarded dogs several times a day to provide exercise and time for elimination of bowels and bladder.    
• Apply knowledge of normal food and liquid requirements of animals. As required, provide special food and liquids.  
• Ensure that cages and animals are properly numbered and identified and that personal property (toys, treats, blankets, leashes) are stored in the proper area and identified.  
• Clean, disinfect and maintain kennels, cages, runs and stalls as often as is necessary to ensure no cages or kennels are soiled and odors are not apparent. Perform general cleaning / sanitizing in other areas of the hospital to control the spread of companion animal and human disease. Wash and sterilize water and food bowls.  
• Launder and dry towels and blankets.  
• Patrol hospital grounds daily, picking up any trash and stool material. Empty trash.  
• Assure all areas of the hospital are clean, without odor and kept in good condition.  
• Clean, dust, and wipe furniture; sweep, mop, or vacuum floors; empty/clean wastebaskets and trash containers; empty and clean ashtrays and cigarette urns; replace light bulbs; refill restroom dispensers.  
• Wash walls and equipment; use ladders when required in work assignments. Clean and sanitize restrooms/bathrooms using established practices and procedures.  
• Follow instructions regarding the use of chemicals and supplies. Ensure that cages and animals are properly numbered and identified, and the area is clean and a  pleasant environment for our patients.
• Move furniture, equipment, supplies and tools on an incidental basis.   
• Wash accessible interior and exterior windows. Clean blinds. Launder cleaning rags and dust mops.      
• Maintain cleaning and maintenance logs to the satisfaction of the practice manager.
• Attend to emergencies when necessary or requested.  
• Attend safety meetings and other related meetings.  
• Assist in admissions and discharges conducted by receptionists, practitioners, and animal health technicians.  Ensuring animals being discharged have been checked by an animal health technician and /or practitioner.  Ensure that animals are clean and fresh smelling prior to discharge.

Requirements

Basic Skills

• Have essential physical and mental capabilities in the following: Interpersonal skills, memory, attention to detail, follow directions, comprehension, calculating, reading, writing, speaking, evaluating, mathematics, organizing and innovation.
• Understands basic animal care and assures that the pet area is clean and sanitary.
• Understands cleaning protocols.
• Ability to perform moderately heavy physical labor.  
• Ability to work independently on assigned tasks as well as to accept direction on given assignments.  Understand and carry out oral and written direction.
• Possession of strong organizational skills.    
• Knowledge of the spelling and meaning of commonly used terminology of veterinary medicine.  
• Understanding the implications of new information for both current and future problem-solving and  decision-making.
• Regular attendance and timeliness are an essential function in order to fulfill the requirements of this position.
• Performs other duties as assigned.
• Ability to multitask

Communication Skills

• Excellent verbal and written communication skills. Possess exceptional interpersonal communication skills.  
• Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.
• Requires active listening skills, giving full attention to what other people are saying, taking time to understand the points be made, asking questions as appropriate and not interrupting at inappropriate times.
• Requires use of electronic mail  
• Requires face-to-face discussions with individuals or team members

Social Skills

• Maintains a pleasant, professional manner with clients, patients and fellow team members.  
• Work well with all employees and ensure that your actions support the hospital, the doctors, and the practice philosophy.
• Ability to work independently on assigned tasks as well as to accept direction on given assignments.  
• Monitoring/Assessing performance of yourself, other individuals or the practice to make improvements or take corrective action.
• Ability to adjust actions in relation to other’s actions
• Teaching others how to perform a task
• Actively looking for ways to help others
• Being aware of others’ reactions and understanding why they react as they do

Technical Skills

• Knowledge of computers and relevant software applications including MS Office (Word).
• Perform routine maintenance on equipment and determine when and what kind of maintenance is needed.

Schedule Requirements

• Must be able to work a variety of shifts including days, evenings, weekends, and holidays.

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Practice Manager

About Gentle Care Animal Hospital:

At Gentle Care Animal Hospital, we believe gentle care truly is better care. Our team is committed to providing compassionate, high-quality medicine in a calm, welcoming environment where pets and their families feel supported and understood. Serving the Forest and Lynchburg communities, we focus on building long-term client relationships while delivering thoughtful, thorough small animal care. We are proud of our collaborative culture and the trust we’ve built within our community.

Position Summary: 

The Practice Manager is responsible for the overall success of their hospital’s daily operations, ensuring exceptional patient care, client service, and business performance. This role serves as the driving force behind a positive, high-performing culture that aligns with VetEvolve’s guiding principles of Serve, Evolve, and Trust. 

The Practice Manager maintains a clear focus on operational excellence and team engagement while fostering strong relationships across all levels of the organization. With a balance of empathy, accountability, and business acumen, this leader keeps VetEvolve’s mission and values at the forefront of all decisions, communications, and strategic initiatives. 

Using excellent communication, organization, and time-management skills, the Practice Manager creates a cohesive, collaborative, and compassionate environment where the team and clients feel valued and where pets receive the highest quality care. 

The Practice Manager works closely with the Regional Manager to execute regional initiatives, achieve financial and operational goals, and contribute to the broader success of VetEvolve’s network of hospitals. 

Primary Responsibilities: 

• Own hospital-level results across revenue, labor management, client satisfaction, and operational efficiency, reporting regularly to the Regional Manager. 
• Manage all aspects of hospital operations to ensure smooth, efficient, and high-quality delivery of patient care and client service. 
• Oversee employee time and attendance, review and approve payroll hours, and ensure timely submission for processing. 
• Monitor payroll costs and track actual results against budget, identifying opportunities for efficiency and optimization. 
• Coordinate all accounts payable activities, ensuring timely and accurate communication of information to the bookkeeper. 
• Lead proactive inventory management processes by monitoring stock levels, verifying pricing accuracy, minimizing outages, and communicating updates to the team. 
• Partner with the Regional Manager to align inventory performance with budget goals and vendor incentive programs. 
• Develop and manage staff and doctor schedules to balance patient flow, client needs, and team workload while minimizing overtime. 
• Partner with veterinarians and support leaders to recruit, interview, hire, onboard, train, and evaluate team members across all hospital departments. 
• Foster a positive, engaged culture by promoting teamwork, morale, and alignment with VetEvolve’s mission and core values. 
• Oversee day-to-day operations across both the front-of-house and treatment areas, ensuring a seamless client and patient experience. 
• Maintain open communication with veterinarians to continually improve medical quality and client service; facilitate doctor meetings and share updates with the team and Regional Manager. 
• Conduct regular team and department meetings to share updates, celebrate wins, and reinforce operational and cultural goals. 
• Handle client concerns and complaints promptly and professionally, collaborating with veterinarians on any matters related to medical standards of care. 
• Execute approved local marketing initiatives and social media strategies developed in partnership with the Regional Manager and Marketing team. 
• Organize and participate in community events to build relationships, strengthen client loyalty, and enhance the hospital’s local presence. 
• Serve as the primary contact for Practice Management System (PMS) vendors; troubleshoot system issues and proactively identify opportunities to optimize utilization and efficiency. 
• Monitor and maintain medical equipment to ensure functionality, compliance, and readiness for patient care. 
• Maintain compliance with all local, state, and federal regulations, and promptly address or escalate any safety or licensing concerns to the Regional Manager. 
• Regularly review practice performance metrics (P&L, labor, production, and client satisfaction) with the Regional Manager to identify trends and implement corrective actions. 
• Collaborate with cross-functional partners to ensure hospital operations align with VetEvolve standards.

Qualifications: 

• Bachelor’s degree in Business Administration, Management, or a related field preferred, or equivalent combination of education and progressive veterinary practice management experience. 
• Minimum of 3–5 years of leadership experience in a veterinary environment required. 
• Demonstrated success managing teams, driving operational performance, and improving client satisfaction. 
• Strong understanding of veterinary practice operations, financial drivers (P&L management, budgeting, KPI tracking), and compliance requirements. 
• Proven ability to coach, develop, and motivate diverse teams while fostering a culture of accountability, engagement, and collaboration. 
• Demonstrated success in delivering exceptional client experiences and fostering a consistent culture of service excellence. 
• Experience managing multiple priorities in a dynamic, fast-paced environment while maintaining accuracy, organization, and sound judgment. 
• Strong communication and interpersonal skills; able to build trust and alignment with doctors, team members, and leadership through professionalism and collaboration. 
• Track record of identifying challenges, evaluating options, and implementing effective solutions that improve patient care, client satisfaction, and operational outcomes. 
• Skilled in Microsoft Office Suite and practice management software, with the ability to leverage technology to enhance efficiency and reporting accuracy. 
• Certified Veterinary Practice Manager (CVPM) designation preferred, or willingness to pursue certification. 
• Ability to lift and carry up to 50 pounds and safely handle animals up to 130 pounds. 
• Comfortable sitting, standing, walking, bending, and kneeling for extended periods throughout the workday.  
• Professional, neat appearance consistent with hospital standards. 

Continuing Education & Development 

• Attend a minimum of two (2) Practice Management Meetings or workshops per year to foster collaboration and ongoing professional growth (pre-approval required by the Director of Operations). 
• Participate in at least two (2) VetEvolve events annually (e.g., conferences, CE dinners, diligence meetings) to strengthen business understanding and connection across the organization. 
• This role serves as a key developmental position for individuals aspiring to future multi-site leadership opportunities within VetEvolve. 

Compensation and Benefits:  

• We offer a comprehensive benefits package that includes medical, dental, and vision coverage. In addition, employees are eligible to participate in our 401(k) retirement plan. Other benefits include paid time off, paid holidays and access to employee assistance program. 

Hours:  

• Must be able to work a flexible schedule and be available for scheduling during all hours the practice is open to support hospital operations 

Travel Requirements:  

• Minimal travel (0–10%); occasional travel within the region for meetings, cross-training, or events as required/approved.

Medical Director – Hollymead Veterinary Hospital | Charlottesville, VA
Lead a Collaborative, Community-Focused Team in a People-First Practice

Are you a people-focused veterinarian with a passion for leadership and team development? Join Hollymead Veterinary Hospital, a VetEvolve network practice, as our next Medical Director and take your career to the next level in a transparent, supportive, and growth-minded environment.

About Us

Hollymead Veterinary Hospital is a well-established, 4-doctor practice offering general practice and urgent care to the Charlottesville community. Formerly VETSS (Veterinary Emergency Treatment and Specialty Services), our hospital has proudly served the area for over 30 years. In 2018, we transitioned from emergency care to a focus on urgent and general veterinary services, evolving to meet the community’s needs.

Our mission is to empower pet owners through education and compassionate care, while creating a work environment that supports the growth and well-being of our team.

Why You’ll Love Working Here

• An Experienced, Skilled Support Team

  • Licensed Veterinary Technicians and assistants pursuing licensure

  • Lead LVT with surgical and emergency expertise

  • Strong collaboration and low staff turnover

  • Certified Veterinary Practice Manager and dedicated regional support

• Modern, Well-Equipped Facility

  • Spacious 5,600 sq ft layout optimized for treatment flow and patient care

  • Upgraded technology including ultrasound, cautery, and dental suite

  • Companion animal care with optional exotic cases

• Supportive, Positive Culture

  • Fear-Free and RECOVER-certified team members

  • Focus on mentorship and continued growth

  • Respectful communication and collaborative problem solving

• Ideal Location

  • Located in vibrant Charlottesville, VA, near the Blue Ridge Mountains

  • Access to outdoor adventures and cultural experiences

  • Easy weekend getaways to DC, Richmond, or Virginia Beach