The Opportunity

As a Capital Credit Manager, Underwriting and Portfolio Management, you will be a core member of Flexport Capital’s credit team, managing a large book of 40–60+ accounts spanning SMB, mid-market and enterprise borrowers. You will independently underwrite IF, LF, Term Loan and ABL deals. You will help drive the management of distressed credits and workouts, design policies and SOPs for new products, as well as architect the analytical frameworks that drive portfolio monitoring. This is a hands-on role where you own the full credit lifecycle, from underwriting through ongoing portfolio monitoring and client communication. You’ll help drive process improvements, and contribute to our risk scoring model development, all while building deeper expertise in Flexport’s freight, fulfillment and customs operations.

You Will

• Own a Large, Complex Portfolio: Manage 40–60+ accounts with topline revenues up to ~$75M and credit limits up to $5M. You will handle accounts across the CRR spectrum, including credits showing early signs of distress that require proactive intervention and creative deal restructuring.
• Underwrite Deals Independently: Handle IF/LF, Term Loan and ABL underwriting end- to-end. Design covenants, milestone-based step-ups, and restructure proposed deals to match credit’s risk appetite.
• Resolve Complex Credit Problems: Interpret ambiguous financials, seasonal revenue swings, multi-entity structures, improving-but-weak trajectories, and exercise judgment in recommending policy exceptions with clear risk/reward framing. Identify when a deal structure won’t work and reconstruct it proactively before it reaches the Investment Committee.
• Lead Client Diligence & Communication: Run diligence calls with CFOs and controllers of SMB and smaller mid-market companies. Push back on BD submissions with data and facts. Present credit recommendations to the Investment Committee with guidance from the Head of Credit. Own the end-to-end credit relationship with your clients.
• Drive Process Improvements: Develop systematic improvements to credit operations —redesigning BD and UW workflows to reduce friction, establishing lien filing optimization, and creating monitoring spot-check systems. Lead projects beyond individual account management that make the entire team more effective.
• Contribute to Credit Analytics & CRR Development: Contribute to CRR model development including financial ratio calibration and risk weight tuning. Design and maintain portfolio monitoring dashboards, and help build automations for repetitive credit operations.
• Manage Compliance & Lien Operations: Independently manage UCC filings, amendments, and lien perfection across US and international jurisdictions. Lead quarterly lien audit and security review processes. Ensure portfolio-wide compliance with BlackRock facility covenants and eligibility criteria, and drive expansion of secured coverage.

You Should Have

• 5–7 years of experience in commercial lending, credit risk, or portfolio management. Trade finance, working capital, or inventory financing experience is highly preferred.
• Independent Underwriting Capability: You can independently underwrite IF/LF and Term Loan facilities end-to-end. You understand advance rates, covenant design, borrowing base fundamentals, lien priority, and UCC filing procedures. Proficiency in ABL fundamentals is a strong plus.
• Credit Judgment & Problem Solving: Demonstrated ability to interpret ambiguous financials, recommend policy exceptions with clear risk/reward framing, and proactively restructure deals that don’t make credit sense. You don’t just flag problems—you come with solutions.
• CRR & Risk Model Awareness: You understand why automated credit risk rating outputs sometimes diverge from qualitative reality and can propose specific recalibration adjustments such as financial ratio breakdowns and chart tuning.
• Client-Facing Confidence: Comfortable leading diligence calls with CFOs and controllers, pushing back on BD submissions with data, and presenting credit recommendations to the Investment Committee.
• Technical & Analytical Skills: SQL proficiency (complex queries, analytical views). Python for analysis scripts, financial modeling, and portfolio reporting is a strong plus. Experience with Looker, GSheets dashboards, or automation tools (Parabola, Airtable, n8n) preferred.
• Mentorship & Collaboration: Proven ability to guide junior analysts on credit approach and technical questions. You are a team player who makes colleagues better and can coordinate effectively with Legal, BD, and Operations.
• Education: Bachelor’s degree in Finance, Business, Economics, or a related field. MBA, CFA, or FRM is a plus.

The Opportunity

Flexport is building the future of global fulfillment—and we’re looking for a Sr. Manager, Strategic Initiatives who wants to be at the center of that transformation. This is not a traditional management role. You will be the architect of tomorrow’s Flexport Fulfillment network: designing processes, building products, and creating the standards that will define how we operate at scale.

You’ll sit at the intersection of operations, product, and technology, working across all functions to identify gaps, design solutions, and bring them to life. We want someone who thrives in ambiguity, loves solving highly technical problems, and isn’t afraid to get hands-on—whether it’s building a new workflow in SQL, prototyping a tool, or architecting the next phase of our operating model.

If you want to make a lasting impact by building something from the ground up—and have the technical, operational, and strategic chops to do it—this is the role for you.

What You’ll Do

Architect the Future of Fulfillment

• Design, standardize, and codify the processes, products, and tools that will power Flexport’s next generation fulfillment network.
• Define operating models that can scale globally, balancing efficiency, cost, speed, and customer experience.

Build, Not Just Manage

• Own initiatives end-to-end: from diagnosing the problem, designing the solution, building prototypes, and driving implementation.
• Develop tooling, dashboards, and models directly—leveraging SQL, Python, BI platforms, and workflow automation.

Leverage Data for Strategic Planning

• Use data to uncover bottlenecks, quantify opportunities, and make recommendations that drive millions in cost savings and unlock new service capabilities.
• Build forecasting and scenario planning models to guide long-term network design and capacity planning.

Be a Cross-Functional Force Multiplier

• Partner with engineering, product, operations, finance, and commercial teams to align on priorities, build solutions, and scale them across the network.
• Translate operational pain points into product requirements and ensure adoption of new tools and processes.

Standardize the Network

• Establish and roll out SOPs, reporting cadences, and KPIs that become the backbone of Fulfillment execution.
• Drive governance and accountability around execution, ensuring every site runs on the same playbook.

Drive Strategic Initiatives at Scale

• Lead high-impact, white-space projects (automation, robotics, B2B/Retail compliance, international expansion) that redefine the limits of what Flexport Fulfillment can deliver.
• Develop and execute multi-year roadmaps in partnership with senior leadership.

You Should Have

• 7–10+ years of experience in fulfillment, logistics, supply chain, or operations strategy—ideally with direct exposure to high-volume networks.
• Extremely strong technical skillset: SQL (expert), Excel/Google Sheets (advanced), BI tools (Looker, Tableau, PowerBI), and preferably Python or R for modeling and automation.
• A proven record of designing and implementing scalable processes/products that delivered measurable business impact.
• Strong strategic thinking, with the ability to connect day-to-day execution to P&L drivers and long-term vision.
• Entrepreneurial mindset: thrives in ambiguity, comfortable building from scratch, and naturally biased toward action.
• Executive-level communication skills, with the ability to influence stakeholders across all levels of the organization.
• Bonus: Experience working with robotics, warehouse automation, or building new fulfillment products (B2B, Prep, Returns, Retail compliance).

Why This Role is Different

This role is one of the most independent, entrepreneurial, and impactful within Flexport Fulfillment. You won’t just manage a process—you’ll design and build the future of how we fulfill, scale, and serve customers. Your fingerprints will be on everything from the technology we use to the services we offer.

You’ll have the mandate to experiment, prototype, and standardize at scale—and the support of a leadership team that knows the success of this role will shape the future of Flexport Fulfillment.

Role at a Glance:

The Partner Ecosystems team is growing at Paystand, and we are seeking motivated and enthusiastic individuals to join as Channel Partner Manager. As a channel partner manager, you will be responsible for developing and managing strategic relationships with Value Added Resellers (VARs) and growing new revenue for Paystand within Paystand’s ERP ecosystems (NetSuite, Sage, Microsoft, and Acumatica). 

You will collaborate closely with cross-functional teams, including sales and marketing to drive growth in our partnership program.  This role requires a deep understanding of ERPs and their VAR ecosystems, and a keen ability to identify and cultivate mutually beneficial partnerships. These are highly strategic roles reporting directly to one of the partner ecosystem directors. You will have a key influence on all aspects of our partnership program and how we execute successful partnerships. 

Responsibilities:

• Relationship Management (Enable)
  
  • Cultivate strong, long-lasting relationships with Ecosystem VAR partners.
  • Act as the primary point of contact for partner inquiries, concerns, and escalations.
• Grow Business (Activate)
  • Collaborate with partners to develop joint marketing initiatives, co-selling opportunities, and co-development projects. 
  • Conduct timely business reviews with VAR partners
• Partner Onboarding (Recruit)
  • Identify, evaluate, and engage prospective partners.
  • Negotiate partnership agreements and terms to ensure favorable terms for both parties.
  • Lead the onboarding process for new partners, ensuring thorough training is completed.
• Cross-Functional Collaboration
  • Work closely with sales teams to leverage partner relationships to meet bookings targets.
  • Coordinate with marketing teams to create, execute, and measure marketing campaigns and programs.

Qualifications​ ​&​ ​Requirements:

• 3+ years of experience in partnership management, channel sales, and/or mid-market/enterprise sales.
• 2+ years of experience working with ERP Channel and VAR communities, specifically Netsuite, Sage, Microsoft, or Acumatica.
• Experience driving sales and a proven track record building relationships and targeting key decision makers to push opportunities and partnerships forward.
• Experience working with virtual teams across functions and geographies.
• Experience in the payments and fintech industry is a plus.
• Experience in sales and/or marketing is a plus. 
• Entrepreneurial approach with can-do attitude.
• Exceptional writing abilities across mediums (social, technical, prose).
• Excellent verbal communication, presentation, and negotiation.
• Ability to travel (up to 25%) and work flexible hours as needed.

Perks: 

• Compensation ranging from $135,000 - $200,000 OTE based on experience.
• Enjoy generous PTO and sick leave, because we believe in balance.
• 401(k) retirement plan with employer matching. 
• We've got your health covered with comprehensive health dental and vision insurance plans.
• Fuel your days with free snacks and paid lunches in the office.
• Unlock stock options and own a piece of our success!
• Work with the best tools and equipment, setting you up to thrive.
• And the best part? Endless growth opportunities await you as we rapidly expand!

Role at a Glance:

The Partner Ecosystems team is growing at Paystand, and we are seeking motivated and enthusiastic individuals to join as Channel Partner Manager. As a channel partner manager, you will be responsible for developing and managing strategic relationships with Value Added Resellers (VARs) and growing new revenue for Paystand within Paystand’s ERP ecosystems (NetSuite, Sage, Microsoft, and Acumatica). 

You will collaborate closely with cross-functional teams, including sales and marketing to drive growth in our partnership program.  This role requires a deep understanding of ERPs and their VAR ecosystems, and a keen ability to identify and cultivate mutually beneficial partnerships. These are highly strategic roles reporting directly to one of the partner ecosystem directors. You will have a key influence on all aspects of our partnership program and how we execute successful partnerships. 

Responsibilities:

• Relationship Management (Enable)
  
  • Cultivate strong, long-lasting relationships with Ecosystem VAR partners.
  • Act as the primary point of contact for partner inquiries, concerns, and escalations.
• Grow Business (Activate)
  • Collaborate with partners to develop joint marketing initiatives, co-selling opportunities, and co-development projects. 
  • Conduct timely business reviews with VAR partners
• Partner Onboarding (Recruit)
  • Identify, evaluate, and engage prospective partners.
  • Negotiate partnership agreements and terms to ensure favorable terms for both parties.
  • Lead the onboarding process for new partners, ensuring thorough training is completed.
• Cross-Functional Collaboration
  • Work closely with sales teams to leverage partner relationships to meet bookings targets.
  • Coordinate with marketing teams to create, execute, and measure marketing campaigns and programs.

Qualifications​ ​&​ ​Requirements:

• 3+ years of experience in partnership management, channel sales, and/or mid-market/enterprise sales.
• 2+ years of experience working with ERP Channel and VAR communities, specifically Netsuite, Sage, Microsoft, or Acumatica.
• Experience driving sales and a proven track record building relationships and targeting key decision makers to push opportunities and partnerships forward.
• Experience working with virtual teams across functions and geographies.
• Experience in the payments and fintech industry is a plus.
• Experience in sales and/or marketing is a plus. 
• Entrepreneurial approach with can-do attitude.
• Exceptional writing abilities across mediums (social, technical, prose).
• Excellent verbal communication, presentation, and negotiation.
• Ability to travel (up to 25%) and work flexible hours as needed.

Perks: 

• Compensation ranging from $135,000 - 200,000 OTE based on experience.
• Enjoy generous PTO and sick leave, because we believe in balance.
• 401(k) retirement plan with employer matching. 
• We've got your health covered with comprehensive health dental and vision insurance plans.
• Fuel your days with free snacks and paid lunches in the office.
• Unlock stock options and own a piece of our success!
• Work with the best tools and equipment, setting you up to thrive.
• And the best part? Endless growth opportunities await you as we rapidly expand!

About the Role

Verkada prides itself on maintaining a high hiring bar while bringing in diverse and unconventional backgrounds of driven individuals obsessed with their craft. As a Business Value Manager, you will have a direct impact on Verkada’s Enterprise sales motion, bridging the gap between complex technologies and tangible financial and operational outcomes.

Reporting to the Chief of Staff to the CRO, you will partner with Enterprise Sales Leaders to architect a value selling framework to scale to the Enterprise Sales organization, building the infrastructure to reference key customer outcomes and win stories, as well as partnering with Product Marketing and Enablement to develop assets and enablement programs. In addition to pioneering the Business Value Selling program at Verkada, you will serve as the Strategic Deal Architect behind our most complex, multi-million-dollar deals, transforming technical capabilities into compelling financial and operational narratives. In this high-visibility role, you will move beyond feature-selling, working at the intersection of finance, product, and sales to quantify the operational and financial impact of our platform, directly influencing the investment decisions of C-suite executives at the world’s leading enterprises.

What You'll Do

• Program Development: Partner with Product Marketing to create and refine standardized value frameworks, templates, and "talk tracks" to scale business value services across the global enterprise sales organization.
• Value Realization Tracking and Database: Monitor and analyze data from current customers post-implementation to validate that the promised value was delivered, partnering with Product Marketing to maintain a database of relevant data, and creating "real-world" success stories for future sales.
• Sales Enablement: Coach sales teams on value-selling methodologies, including referencing of relevant customer data,  and provide the tooling/content for self-service business justifications.
• Value Discovery: Partner with account executives to lead discovery sessions with CxOs to identify pain points and desired outcomes.
• Financial Modeling: Develop ROI (Return on Investment) and TCO (Total Cost of Ownership) value models to quantify the business impact of solutions.
• Business Case Development: Draft data-backed business cases for strategic opportunities, ensuring every claim is anchored in measurable customer impact.
• Executive Storytelling: Craft and deliver executive-level business cases that align technical solutions with broad corporate objectives.
• Commercial Objection Handling: partnering with Sales to dismantle financial objections in real-time.

What You Bring

• Strategic Consulting: 5–9+ years of experience in management consulting, business transformation, or enterprise software sales.
• Financial Intelligence: Proficiency in building complex financial models and the ability to navigate financial documents like 10-Ks and earnings transcripts.
• Analytical Power: Proficiency in data visualization and manipulation tools such as Looker and advanced Google Sheets.
• Executive Presence: Exceptional presentation and communication skills, with a proven ability to influence C-suite decision-makers.
• Technical & Market Acumen: Deep understanding of SaaS sales motions, industry trends (e.g., AI/ML acceleration), and how IT functions like operations and security drive value.

Analytical Rigor: Ability to derive meaningful insights from large, complex data sets to build compelling business cases.

US Employee Benefits

Verkada is committed to fostering a workplace environment that prioritizes the holistic health and wellbeing of our employees and their families by offering comprehensive wellness perks, benefits, and resources. Our benefits and perks programs include, but are not limited to:

• Healthcare programs that can be tailored to meet the personal health and financial well-being needs - Premiums are 100% covered for the employee under at least one plan and 80% for family premiums under all plans
• Nationwide medical, vision and dental coverage
• Health Saving Account (HSA) with annual employer contributions and Flexible Spending Account (FSA) with tax saving options
• Expanded mental health support
• Paid parental leave policy & fertility benefits
• Time off to relax and recharge through our paid holidays, firmwide extended holidays, flexible PTO and personal sick time
• Professional development stipend
• Wellness/fitness benefits
• Healthy lunches provided daily
• Commuter benefits

LOCATION:

• The preferred location for this position is Round Rock, Texas.

EDUCATION REQUIREMENT:

• Bachelor's Degree in business administration, finance, accounting, agricultural economics, or other related field, plus ten (10) years’ experience focused on the credit analysis function for a related lender with a minimum of five (5) years management experience in large and/or complex loans (over $2.5 million).

• Previous experience to show a thorough understanding of agriculture / agribusiness as a business and industry.

• This experience will also include appropriately structuring loan terms, as well as experience in both operating/production and mortgage loans, accounting standards, banking regulations, operations, and credit practices.

• Experience with Farm Credit System or other Agricultural Lender preferred, A Certified Public Accounting designation, or post-graduate degree or professional certification in Accounting, Finance or related field will be considered favorably.

• Must be well versed in the effective use of various loan analysis software programs/tools.

JOB SUMMARY:

• Performs manager level credit administration of the Credit Department’s commercial portfolio and monitoring of larger credits, including those of a complex nature.
• Will oversee the staff of Association Credit Analysts and provide for the administration and flow of actions that require the Association’s Credit Committee Has a key role in implementing, communicating, and ensuring adherence to Association’s credit philosophy and underwriting standards consistent with the Association’s credit policy and business plans.
• Works under limited supervision and coordinates with others in the department as well as the entire Association. as needed.
• Assists Chief Credit Officer and CLO in strategic planning and special projects. 

FUNCTIONS:

• Effective leader of credit professionals across the Association with special emphasis on bringing consistency to credit underwriting and structuring to commercial business needs.
• Make recommendations for improvements of credit function within the Association, including new technology, enhanced processes and procedures and other resources needed to improve efficiencies in credit delivery.
• Sponsors and leads credit teams in developing systems and processes to effectively underwrite traditional credit in a consistent and effective process using a risk-differentiated approach. 
• Work directly with EVP, Chief Credit Officer in setting acceptable risk tolerance levels for the Association, particular to the commercial business portfolio.   
• Experienced in providing guidance to regional credit teams in working through problem loan situations (Special Asset accounts) to minimize the risk to the Association. A strong understanding of borrower rights, forbearance processes, foreclosure actions, etc.
• Provide input to department’s annual business plan and projected needs in the future.
• Provide, follow, and convey verbal instruction, and to provide and receive feedback as appropriate in a respectful, business-appropriate manner.
• Required to prepare and make effective business presentations, both written and oral, to small and large audiences.
• Assists EVP, Chief Credit Officer in monitoring and reporting of risk trends within the Associations commercial loan portfolio for senior management and Board.
• Serve as a member of various Association committees as assigned. Represent the Association on System efforts when called upon.
• Must be adept at: building successful teams, conflict management, adaptability, problem-solving, multi- tasking, influencing others, creativity and being a self-starter.
• Assists other association personnel in completing coordinated projects as assigned.  
• Manages the hiring and supervision of professional credit leaders (managers), as well as credit analyst. Ensure consistent, measurable, and fair performance techniques for all commercial credit staff.
• Serves as the leader in the training and development needs of credit analyst staff in the commercial credit team.
• Coordinates and manages the workflow for the credit team leads.
• Manages and coordinates loan committee activities, including the timely identification of deal teams, delegated authorities, credit reports and related presentations to loan committee and senior management.
• Assists Chief Credit and Lending Officers in the development, implementation, and maintenance of credit policies and procedures. Provide interpretation (guidance) on the adoption of any new regulation, policy, or procedure directly related to the credit function.
• Assists the Chief Credit and Lending Officer in loan portfolio management and reporting functions.  
• Work closely with Regional Presidents, and guides Commercial Credit team leads (managers) and other credit office staff through providing input on credit structure, terms, conditions, etc.
• Supports Regional Presidents on loan activity, most particularly on loans over their delegated authority, or loans requiring prior approval of the funding bank.
• Serves as a trainer/mentor to develop credit skills of direct reports and others involved in credit analysis processes and works with EVP, Chief Credit Officer in assessment of credit skills and training for credit staff.
• Serves as a key member of the Association Loan Committee, and chairing final loan decisions on larger, more complex loans within core lending.

REQUIRED SKILLS:

• A proven leader with excellence in credit analysis, interpersonal relations, public speaking, administrative, research (including Internet) and communication skills are required.
• Strong analytical skills to maintain sound credit underwriting standards and to evaluate and structure loan proposals.
• Must have knowledge of business and legal practices in mortgage and commercial/operating lending, including credit standards, real estate appraisal requirements, loan portfolio management, regulatory compliance, and credit administration.
• Must be proficient with Microsoft Office software and credit analysis software.
• Developing successful teams, understanding strategic planning and goal setting, human resource management and public / member relations are required.

DISCLAIMER:

We are an Equal Employment/Affirmative Action employer. We do not discriminate in hiring on the basis of sex, race, color, religious creed, national origin, physical or mental disability, protected Veteran status, or any other characteristic protected by federal, state, or local law.

If you need a reasonable accommodation for any part of the employment process, please contact us by email at careers@capitalfarmcredit.com and let us know the nature of your request and your contact information. Requests for accommodation will be considered on a case-by-case basis. Please note that only inquiries concerning a request for reasonable accommodation will be responded to from this e-mail address.

For more information, view the EEO - Know Your Rights and Pay Transparency Statement.

At the discretion of CFC, position may be offered at alternate titles and other business experience may be considered relevant. AA/EOE/M/F/D/V; Full description available on request.

Position Description

Job Title: Accounting Administrator, Accounts Payable

Reports To: Accounts Payable Manager

FLSA Status: Non-Exempt

Location: Shared Services Office, Irving, TX (Hybrid)

Summary:

The Accounting Administrator provides administrative and operational support to centralized accounting functions by managing shared communication channels, processing mail and documentation, routing inquiries, and supporting workflow coordination. This role is responsible for ensuring timely intake, organization, and tracking of customer- and vendor-related correspondence while maintaining documentation standards, internal controls, and audit readiness.

Essential Duties and Responsibilities:

Administrative & Communication Support:

• Monitor and manage shared accounting email inboxes.
• Review, tag, categorize, and route incoming emails to the appropriate accounting team or queue.
• Acknowledge receipt of inquiries when required and ensure timely handoff to the assigned owner.
• Answer incoming accounting-related phone calls; provide basic information and route calls appropriately.
• Maintain inquiry logs, call logs, or tracking records as required.

Mail Processing & Document Management:

• Receive, open, and process incoming and returned mail related to invoices, statements, checks, and general accounting correspondence.
• Prepare and mail customer invoices, statements, and vendor payments as directed.
• Identify address issues, undeliverable mail, or documentation gaps and route findings to the appropriate owner.
• Scan, index, and attach documents to customer or vendor records within Microsoft Dynamics 365.
• Maintain organized electronic and physical files to support audit readiness.

Workflow Coordination & Task Support:

• Accumulate invoices received through centralized inboxes and route them for review.
• Verify invoices and expenses include required approvals prior to routing.
• Create, assign, and track work items related to inquiries and documentation requests.
• Follow up on open administrative items to ensure timely resolution.

Data Accuracy & Controls Support:

• Identify and flag potential customer or vendor master data issues.
• Ensure documentation accuracy and retention in accordance with SOX and internal controls.
• Adhere to established accounting policies and procedures.

Competencies:

• Strong organizational and administrative skills
• Attention to detail and accuracy
• Professional communication and customer service orientation
• Ability to manage multiple priorities
• Accountability and compliance focus

Education/Experience:

• High school diploma or GED required; associate degree preferred
• 1–3 years of administrative or accounting support experience preferred
• Proficiency with Microsoft Office
• Experience with Microsoft Dynamics 365 preferred

Work Environment:

Corporate shared services office environment with moderate noise level. Hybrid arrangements may be available based on business needs.

Physical Demands:

Must be able to sit, stand, walk, bend, and reach during the workday. May be required to lift up to 25 pounds occasionally.

Meriton is an Equal Opportunity Employer

Position Description

Job Title: Accounting Administrator, Accounts Receivable

Reports To: Accounts Receivable Manager

FLSA Status: Non-Exempt

Location: Shared Services Office, Irving, TX (Hybrid)

Summary:

The Accounting Administrator provides administrative and operational support to centralized accounting functions by managing shared communication channels, processing mail and documentation, routing inquiries, and supporting workflow coordination. This role is responsible for ensuring timely intake, organization, and tracking of customer- and vendor-related correspondence while maintaining documentation standards, internal controls, and audit readiness. The Accounting Administrator performs administrative support activities only and does not perform invoice posting, billing, collections, or credit decision-making.

Essential Duties and Responsibilities:

Administrative & Communication Support:

• Monitor and manage shared accounting email inboxes.
• Review, tag, categorize, and route incoming emails to the appropriate accounting team or queue.
• Acknowledge receipt of inquiries when required and ensure timely handoff to the assigned owner.
• Answer incoming accounting-related phone calls; provide basic information and route calls appropriately.
• Maintain inquiry logs, call logs, or tracking records as required.

Mail Processing & Document Management:

• Receive, open, and process incoming and returned mail related to invoices, statements, checks, and general accounting correspondence.
• Prepare and mail customer invoices, statements, and vendor payments as directed.
• Identify address issues, undeliverable mail, or documentation gaps and route findings to the appropriate owner.
• Scan, index, and attach documents to customer or vendor records within Microsoft Dynamics 365.
• Maintain organized electronic and physical files to support audit readiness.

Workflow Coordination & Task Support:

• Accumulate invoices received through centralized inboxes and route them for review.
• Verify invoices and expenses include required approvals prior to routing.
• Create, assign, and track work items related to inquiries and documentation requests.
• Follow up on open administrative items to ensure timely resolution.

Data Accuracy & Controls Support:

• Identify and flag potential customer or vendor master data issues.
• Ensure documentation accuracy and retention in accordance with SOX and internal controls.
• Adhere to established accounting policies and procedures.

Competencies:

• Strong organizational and administrative skills
• Attention to detail and accuracy
• Professional communication and customer service orientation
• Ability to manage multiple priorities
• Accountability and compliance focus

Education/Experience:

• High school diploma or GED required; associate degree preferred
• 1–3 years of administrative or accounting support experience preferred
• Proficiency with Microsoft Office
• Experience with Microsoft Dynamics 365 preferred

Work Environment:

Corporate shared services office environment with moderate noise level. Hybrid arrangements may be available based on business needs.

Physical Demands:

Must be able to sit, stand, walk, bend, and reach during the workday. May be required to lift up to 25 pounds occasionally.

Meriton is an Equal Opportunity Employer

Position Description

Job Title: Credit & Collections Specialist                        

Reports To: AR Manager

FLSA Status: Exempt

Location: Shared Services Office, Irving, TX

Summary:

The Credit & Collections Specialist plays a crucial role in maintaining the company's financial health by managing a complex portfolio of delinquent accounts. This position requires in-depth knowledge of collections best practices, sound judgment, and the ability to independently resolve issues that impact the company's financial operations and customer relationships. This role demands the regular exercise of discretion and independent judgment in matters of significance to the company's business operations.

Essential Duties and Responsibilities:

• Manage and prioritize a high-value portfolio of delinquent accounts, utilizing advanced analytics to assess collectability and determine optimal case strategies for maximum recovery while managing associated costs.
• Initiate and engage in outbound communications with customers regarding delinquent accounts, negotiating payment solutions and repayment plans, and providing exceptional customer service while upholding company standards and compliance requirements.
• Conduct in-depth analysis of accounts receivable trends, identifying areas for improvement and recommending solutions to enhance collection processes and potentially automate manual activities.
• Collaborate with cross-functional teams, including sales, billing, and customer service, to resolve complex billing issues, discrepancies, and customer complaints.
• Exercise discretion and independent judgment in resolving invoice disputes, negotiating payment arrangements, and determining appropriate actions for accounts requiring additional attention or potential escalation.
• Manage a portfolio of internal and external legal cases related to collections, including initiating case budgets, developing case strategies, and coordinating with external legal firms.
• Represent the company in key legal proceedings such as hearings, mediations, conferences, and trials, making critical decisions regarding discovery and working with legal counsel.
• Monitor and analyze key performance indicators (KPIs) such as Days Sales Outstanding (DSO) and recovery rates, preparing and presenting reports on collection activities and progress to management.
• Provide training and mentorship to junior collections staff on collections procedures, legal compliance, and effective communication strategies.
• Act as a subject matter expert on collections policies, procedures, and relevant regulations (e.g., FDCPA, SCRA, bankruptcy), ensuring adherence and compliance.
• Regular, consistent and necessary to meet the needs of the business
• Assists the leadership of the AR team and other team members with various research projects and/or special projects
• Performs other duties and responsibilities as assigned
• Must conduct self in an ethical, legal, and responsible manner at all times
• Must adhere to the policies, principles, and guidance within the Employee Handbook and Code of Conduct

Competencies 

• Elevated professionalism which demonstrates tempered emotions, empathy, positive intent, and integrity in all interactions.
• Excellent communication and interpersonal skills with the ability to build strong relationships across all levels of the organization. Strong verbal and written communication skills
• Ability to effectively communicate and present information one-on-one and in group situations, and outside of the company.
• Ability to solve practical problems and manage a variety of variables in situations and with problems where only limited information or standardization exists
• Open and transparent with a strong work ethic as well as the ability to handle sensitive and confidential information.
• Strong attention to detail
• Ability to work in a fast-paced environment
• Must be a self-starter, independent, and strong organization skills, with the ability to manage multiple priorities and deadlines at any given time
• Ability to establish and build effective working relationships with colleagues and staff. Acceptance of a variety of lifestyles, behaviors, and cultural, and spiritual practices

Education/Experience:

• Bachelor's degree in Finance, Accounting, Business Administration, or a related field, or equivalent work experience.
• Bilingual capability strongly preferred
• Minimum of five years of progressive experience in collections, with a strong understanding of accounts receivable and credit risk assessment.
• Demonstrated ability to exercise discretion and independent judgment in handling complex and sensitive financial situations.
• Proficiency in financial software and ERP systems
• Must be proficient in the Microsoft Office Suite, including Outlook, Excel, PowerPoint and Word

Work Environment

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodation may be made to enable individuals

with disabilities to perform the essentials functions. The noise level in the work environment is usually moderate. The workplace is in a corporate office environment and the temperature in the work environment is usually moderate. The position’s primary office is the Shared Services, Irving, TX office; however, telework or work at home, on the road, or in a satellite location for portions of the workweek may occur, depending upon project needs and requirements in coordination with your direct supervisor and/or most senior leader of your department.

Physical Demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable the individuals with disabilities to perform the essentials functions. Must be able to regularly lift and/or move up to 25 pounds and frequently lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception, and ability to adjust focus.

Acknowledgment:

I have read this job description and fully understand the requirements set forth therein. I hereby accept the position of Sr. Collections Specialist agree to perform the identified essential functions in a safe manner and in accordance with the facility’s established procedures. I further understand that my employment is at-will and thereby understand that my employment can be terminated at-will either by the company or myself and that such termination can be made with or without notice.

Job Description

Job Title: Credits & Collections Supervisor
Reports To: Accounts Receivable Manager
FLSA Status: Exempt
Location: Shared Services Office, Irving, TX (Hybrid)

Summary

The Credits & Collections Supervisor plays a critical role in safeguarding cash flow for a leading HVAC and construction company with multi-state operations. This role provides the opportunity to lead a high-performing team, oversee the credit and collections strategy, and ensure compliance with rigorous standards while driving operational excellence. The right candidate will thrive in a dynamic, acquisition-driven environment where the business operates with the discipline and governance of a publicly traded company.

Key Responsibilities

Leadership & People Development

• Lead, coach, and develop a team of collections specialists and senior specialists, ensuring performance against KPIs and SLAs.
• Serve as company signatory for unconditional lien documents and maintain current lien law and credit protocols.
• Build trusted partnerships with business unit controllers, sales leaders, and operational teams across multiple states.
• Demonstrate flexibility to backfill direct reporting roles as needed to maintain business continuity.

Operational Excellence

• Oversee daily collections operations and manage escalations with professionalism and urgency.
• Monitor aging reports, evaluate collection trends, and deliver actionable reporting to senior leadership.
• Approve credits, refunds, and third-party collection (TPC) referrals within established thresholds.
• Manage bad debt reserves and write-off approvals in alignment with accounting policy.
• Direct lien-related processes, including preliminary notices, waivers, filings, and releases, ensuring accuracy and timeliness.

Analytics & Process Improvement

• Use data and trend analysis to improve collection strategies and minimize risk.
• Drive automation initiatives and serve as subject matter expert (SME) for system upgrades and user acceptance testing (UAT).
• Lead integration of acquisitions and ERP migrations, ensuring seamless transitions.

Compliance & Risk Management

• Enforce SOPs, internal controls, and compliance requirements.
• Manage bad debt reserves, write-offs, and monthly AR close processes.
• Lead AR reviews and credit risk assessments with senior stakeholders.

Competencies

• Elevated professionalism with empathy, integrity, and positive intent.
• Strong communication and executive presence with the ability to influence across all levels.
• Analytical and data-driven mindset with proven ability to drive performance.
• Resilient leader comfortable navigating acquisitions, ERP migrations, and rapid growth.
• Inclusive, collaborative, and adaptable leadership style.

Education & Experience

• Associate degree required; Bachelor’s preferred.
• Bilingual - English / Spanish is required
• 7+ years of progressive experience in collections, including 5+ years in a supervisory capacity.
• HVAC, construction, or related industry experience strongly preferred.
• ERP experience (Microsoft Dynamics 365 F&O strongly preferred).
• Advanced Microsoft Excel (Pivot Tables, Macros, data analytics).
• Experience with ticketing/case management systems and automation tools.

What We Offer

• Career opportunity with a growing, multi-state industry leader.
• Hybrid work flexibility in Irving, TX.
• Competitive compensation and benefits package.
• Professional development and advancement opportunities within a rapidly expanding organization.

Work Environment & Physical Demands

• Primarily office-based with hybrid flexibility; occasional travel may be required.
• Moderate physical activity including standing, walking, and light lifting (15–20 lbs).

Meriton is an Equal Opportunity Employer

Position Description

Job Title: Director, Talent Acquisition – Sales & Shared Services

Reports To: VP, Talent Acquisition

FLSA Status: Exempt

Location: Shared Services Office, Irving, TX (Hybrid)

Summary:

The Director, Talent Acquisition is a player-coach role with a service-minded approach who can drive full-cycle recruitment for key roles while managing a small, high-performing team. The ideal candidate will have a strong background in talent acquisition leadership, a data-driven mindset, and a passion for building teams that support best in class work and a great culture. This is an opportunity to help shape the future of our growing organization within Meriton’s Shared Services and across our multi-brand operating companies.

The Director, Talent Acquisition, is a leader in our executive recruitment process, managing everything from strategic intake meetings, crafting engaging job adverts, to preparing candidates for their first day, while delivering exceptional experiences for both candidates and hiring managers.  You come with high ambition, high energy, tremendous work-ethic, and a desire to be part of a winning team.

As a strategic and innovative leader, you are also a critical thinker who is outcome focused and a “driver” who effectively challenges organizational paradigms and has demonstrated ability to effectively lead transformational change.

Essential Duties and Responsibilities:

Strategic Leadership & Planning

• Implement recruiting best practices to attract and retain top talent, while building a strong employer brand, and managing recruitment resources effectively and efficiently.
• Analyze job requirements, conduct market research, and develop unique recruitment initiatives to attract talent.
• Develop and execute hiring plans to support company growth and workforce planning.
• Ensure recruiting practices align with applicable laws and support a consistent, compliant process.

Team & Operations Management

• This section covers the management of the talent acquisition team and the tools they use, with a focus on accountability and efficiency.
• Lead a team of subject matter experts to navigate through a dynamic transformative agenda that is focused on high quality delivery of committed deliverables.
• Track key recruiting metrics, such as time to fill and source effectiveness, to identify areas for improvement and optimize the recruitment process across the Talent Acquisition Team ensuring top performance and accountability while driving results.
• Ensure Talent Acquisition systems and digital tools are fit for purpose and facilitate the acceleration of hiring.

Cross-Functional Collaboration & Influence

• These responsibilities highlight the importance of working with other leaders and departments to achieve hiring goals.
• Work closely with our C-suite and senior leadership, leveraging data-driven insights to make informed hiring decisions for critical executive roles.
• Partner with sales and shared services leaders to understand recruiting needs and deliver tailored strategies for different markets.
• Partner with Marketing and Communications to strengthen employer brand and drive candidate interest through events, digital media, and outreach.

Candidate & Hiring Manager Experience

• Ensure a red-carpet candidate and hiring manager experience by providing clear & regular cadence communication, timely feedback, and a seamless hiring process.

Other Duties

• Performs other duties and responsibilities as assigned
• Must conduct self in an ethical, legal, and responsible manner at all times
• Must adhere to the policies, principles, and guidance within the Employee Handbook and Code of Conduct

Competencies 

• Elevated professionalism which demonstrates tempered emotions, empathy, positive intent, and integrity in all interactions.
• Excellent communication and interpersonal skills with the ability to build strong relationships across all levels of the organization. Strong verbal and written communication skills
• Ability to effectively communicate and present information one-on-one and in group situations, and outside of the company.
• Ability to solve practical problems and manage a variety of variables in situations and with problems where only limited information or standardization exists
• Open and transparent with a strong work ethic as well as the ability to handle sensitive and confidential information.
• Strong attention to detail
• Ability to work in a fast-paced environment
• Must be a self-starter, independent, and strong organization skills, with the ability to manage multiple priorities and deadlines at any given time
• Ability to establish and build effective working relationships with colleagues and staff. Acceptance of a variety of lifestyles, behaviors, and cultural, and spiritual practices

Education/Experience:

• Bachelor’s degree in Human Resources, Business Administration or related field
• 7+ years of progressive experience in Talent Acquisition (HVAC, Construction, or related industry a plus) with 3+ years in a leadership role that required demonstration of solid professional judgment
• M&A onboarding for recruitment programs & transitions, preferred
• Demonstrated success in both hands-on recruiting and team leadership scaling recruitment in a fast-paced, high-growth environment
• Strong background in executive recruitment
• Previous experience managing high performing teams both locally and remotely while leading by example and serving as a positive mentor and coach
• Ability to work in ambiguous situations and pivot as needed to meet the needs of the business and is undaunted by setbacks
• Poised to influence and persuade across all levels of the organization, exercising a high degree of confidentiality, professionalism, tact, and diplomacy to accomplish objectives and meet internal customer demands with a sense of urgency
• Must maintain a social focus, dedicating attention to building and maintaining relationships\
• Must be proficient in the Microsoft Office Suite, including Outlook, Excel, PowerPoint and Word

Work Environment

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals

with disabilities to perform the essentials functions. The noise level in the work environment is usually moderate. The workplace is in a corporate office environment and the temperature in the work environment is usually moderate. The position’s primary office is the Shared Services, Irving, TX office; however, telework or work at home, on the road, or in a satellite location for portions of the workweek may occur, depending upon project needs and requirements in coordination with your direct supervisor and/or most senior leader of your department. The position will require the ability to work a flexible schedule and travel to our nationwide operating companies.

Physical Demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable the individuals with disabilities to perform the essentials functions.

• Must be able to walk, bend, stand, and reach constantly during a workday.
• Must be able to lift 15 – 20 lbs.
• Standing for long periods of time (4-5 hours) occasionally
• Must be able travel via plane or car to events

IT Infrastructure Engineer

Reports to: IT Infrastructure Engineering Senior Manager

FLSA Status: Full time

The Company

Meriton is a national investment holding company with a portfolio of companies in the commercial HVAC industry.  Founded in 2019, we believe merit has everything to do with standards and that nothing is beyond or beneath us.  We base those standards around a set of values that we hold tightly to, ensuring we are building the right thing, at the right time, with the right people.  We know that business is earned – never given – and that’s why we’re serious about what we do.  Working together, we’ll co-create lasting growth by defining big visions and hammering down little details.  Our resources streamline business processes and provide access to a network of teams with extensive industry experience.

The Opportunity

We are seeking a highly skilled and motivated IT Infrastructure Engineer to oversee the company's IT infrastructure, ensuring its stability and efficiency while engineering effective solutions.  This role combines hands‑on execution with engaging external technology partners, as needed, to help implement and embed our IT standards within a portfolio company.  The IT Infrastructure Engineer is also responsible for supporting gap assessments by identifying where a portfolio company does not meet a given standard and helping to address and close those gaps.  Additional responsibilities include building projects such as implementing audio visual solutions for conference rooms and other workspaces, meeting building security requirements including access control and camera systems, addressing low‑voltage needs, and installing network equipment, printers, and other technology equipment as required.  They possess excellent interpersonal and communication skills, both oral and written, and can articulate ideas to both technical and non-technical audiences. 

Responsibilities

• Engineer and maintain IT systems and infrastructure.
• Create and maintain IT infrastructure roadmaps.
• Research and evaluate new infrastructure technologies and services, performing PoCs and pilots where appropriate.
• Collaborate with DevOps, Service Delivery, and Cyber Security teams to design infrastructure that meets performance, reliability, and security requirements.
• Deliver internal training or knowledge sharing sessions on infrastructure tools and processes.
• Provide infrastructure impact assessments for proposed changes and new applications.
• Provide technical input on RFPs and vendor selection related to infrastructure services and solutions.
• Maintain awareness of emerging infrastructure trends and recommend adoption where beneficial.
• Participate in governance forums or CABs as needed to represent infrastructure interests and risks.
• Act as a subject matter expert for infrastructure topics to IT leadership and business stakeholders, advising on feasibility and risk.
• Assess, plan, and execute the transition of network infrastructure to align with company standards. This includes hardware, software, and network configuration.
• Work closely with internal and external stakeholders, including IT teams, vendors, and new company representatives, to ensure successful project execution.
• Identify and mitigate potential risks and issues related to the onboarding and transition process.
• Create and maintain comprehensive documentation for all projects, including project plans, network diagrams, system documentation, architecture diagrams, transition procedures, and standard operating procedures.
• Perform Layer 2 and Layer 3 network troubleshooting and optimization to ensure seamless communication across devices and applications.
• Coordinate with ISPs to address connectivity issues and oversee circuit upgrades or installations.
• Train end users in the use of equipment and software.
• Perform system administration for various enterprise tools and platforms.

Qualifications

• Minimum 5 years of experience in an IT services support role.
• Associate’s degree preferred.
• In-depth knowledge of network infrastructure, including routers, switches, firewalls, and wireless networks.
• Strong PowerShell experience preferred.
• Strong Office 365 administration experience preferred.
• Strong Azure and Windows Server experience.
• Strong knowledge of TCP/IP - LAN, WAN, wLAN and vLAN technologies.
• Strong knowledge of MS Active Directory infrastructure.
• Familiarity with IP Telephony and cell phone technology.
• iOS experience preferred.
• Excellent analytic and problem-solving skills.
• Capable of working independently with minimal supervision.

Additional Information

This position requires travel to Meriton locations and customer sites across the U.S.

This job description is not intended to be all-inclusive; employees may perform other related duties as negotiated to meet the ongoing needs of the organization.

Meriton is an Equal Opportunity Employer. 

IT Specialist I, IT Service Delivery

Reports to: Senior Manager, IT Service Delivery

FLSA Status: Full time

The Company

Meriton is a national investment holding company with a portfolio of six operating companies in the commercial HVAC industry. Founded in 2019, Meriton is the parent holding company to successful commercial HVAC businesses in the nation. All Meriton businesses offer innovative commercial systems with flexibility of equipment and solutions to best match each application. The Meriton businesses work with industry professionals and end users from the conceptual stage of projects to provide energy-efficient, value-added solutions to their complex problems. Our sales professionals offer technical expertise and application experience in the design, construction, commissioning, and operation of building mechanical systems.

The overall mission is simple: we want to create value and make a difference every day in our journey to be the best HVAC sales and service organizations in North America. Meriton believes we can succeed in that mission by being the BEST provider for our clients, the BEST partner for manufacturers, the BEST company for our employees, and the BEST investment for our current and future shareholders.

The Opportunity

The IT Specialist I ensures proper computer, software, and network operation so that end users can accomplish appropriate business tasks for all business units. This position assists customers by taking service desk calls on a shift basis and provides support, training, and access management as needed. They are also responsible for the build, deployment, effective maintenance, and tracking of all IT equipment. They possess excellent interpersonal and communication skills, both oral and written; able to articulate ideas to both technical and non-technical audiences.

Responsibilities

• New user equipment and account setup, including deployment and license management.
• Train end users in the use of equipment and software.
• Actively diagnose and respond to support tickets, incoming calls, emails, and walk-up requests.  Track and monitor the problem to ensure a timely resolution and follow-up.
• Provide both in-person support and support for remote workers.
• Support Microsoft products such as Windows, Office, Office365, and other cloud-based applications and support various vendor applications as needed.
• Configure and support iPhone and iPad devices.
• Assist staff by providing audio/video conference support for presentations and meetings.
• Manage inventory of hardware and software assets.
• Perform hardware and software system configuration, maintenance, and upgrades.
• Evaluate products and IT processes and then recommend changes.
• Occasional travel to branch office locations may be required.

Education/Experience

• Minimum 2 years of experience in an IT services support role.
• Microsoft (MCP) Certification and/or ITIL (fundamentals level) preferred.
• Office 365 administration preferred.
• Knowledge of TCP/IP - LAN, WAN, wLAN and vLAN technologies.
• Familiarity with IP Telephony and cell phone technology.
• MacOS/iOS experience preferred.
• Excellent analytic and problem-solving skills.
• Capable of working independently with minimal supervision.

Key Competencies

Language Skills 
Read and comprehend simple instructions, short correspondence, and memos. Write correspondence. Present information effectively in one-on-one and small group situations to customers, clients, and other organization employees.

Operating Skills
Discern between and prioritize tasks to determine the best way to accomplish goals.  Organize tasks to get results in a timely manner and often against strict deadlines.  Sort out processes and simplify them to maximize workflow.

Behavior Skills
Manage people and situations when conflicts arise.  Seize opportunities with the drive to complete goals.

Reasoning Ability 
Apply common sense understanding to carry out instructions furnished in written, oral, or diagram form.  Handle problems involving several concrete variables in standardized situations. Possess the mental stamina for problem solving and prioritizing multiple tasks.

Personal and Interpersonal Skills
Establish and grow relationships with customers through effective verbal and written communication.  Have a strong dedication to the needs of the customers, manufacturers, and peers.  Have patience and listen actively to all business partners.  Solve problems and skillfully negotiates with a minimum of noise, while managing stress.  Demonstrate integrity and trust through appropriate directness and truthfulness.  Understand personal strengths and weaknesses, seeks feedback, and improves upon shortcomings.

Other Skills/Abilities

Environmental Requirements

Will be required to work in an office environment and occasionally in the field.

Physical Demands
While performing the duties of this job, hands are regularly needed to operate computer keyboard, telephone, and other general equipment. Frequent standing, walking, and sitting is necessary. Occasional climbing, balancing, stooping, kneeling, crouching, or crawling is also necessary. Must be able to regularly lift and/or move up to 25 pounds and frequently lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception, and ability to adjust focus.

This job description is not intended to be all-inclusive. Employee may perform other related duties as negotiated to meet the ongoing needs of the organization.

Additional Information

Meriton is an Equal Opportunity Employer. This job description is not intended to be all-inclusive; employees may perform other related duties as negotiated to meet the ongoing needs of the organization.

IT Specialist II, IT Service Delivery

Reports to: Senior Manager, IT Service Delivery

Compensation: $75K/yr with Bonus Potential

FLSA Status: Full time

The Company

Meriton is a national investment holding company with a portfolio of six operating companies in the commercial HVAC industry. Founded in 2019, Meriton is the parent holding company to successful commercial HVAC businesses in the nation. All Meriton businesses offer innovative commercial systems with flexibility of equipment and solutions to best match each application. The Meriton businesses work with industry professionals and end users from the conceptual stage of projects to provide energy-efficient, value-added solutions to their complex problems. Our sales professionals offer technical expertise and application experience in the design, construction, commissioning, and operation of building mechanical systems.

The overall mission is simple: we want to create value and make a difference every day in our journey to be the best HVAC sales and service organizations in North America. Meriton believes we can succeed in that mission by being the BEST provider for our clients, the BEST partner for manufacturers, the BEST company for our employees, and the BEST investment for our current and future shareholders.

The Opportunity

The IT Specialist II ensures proper computer, software, and network operation so that end users can accomplish appropriate business tasks for all business units. This position assists customers by taking service desk calls on a shift basis and provides support, training, and access management as needed. They are also responsible for the build, deployment, effective maintenance, and tracking of all IT equipment. The IT Specialist II assists in the development of strategies and plans to create technology solutions that are in alignment with business operations. They possess excellent interpersonal and communication skills, both oral and written; able to articulate ideas to both technical and non-technical audiences.

Responsibilities

• New user equipment and account setup, including deployment and license management.
• Train end users in the use of equipment and software
• Actively diagnose and respond to support tickets, incoming calls, emails, and walk-up requests.  Track and monitor the problem to ensure a timely resolution and follow-up.
• Provide both in-person support and support for remote workers.
• Support Apple products such as MacBook, iPad, & iPhone
• Support Microsoft products such as Windows, Office, Office365, and other cloud-based applications and support various vendor applications as needed.
• Support Apple hardware and software to diagnose and resolve issues with desktops, laptops, portable Macintosh systems, and mobile devices.
• Configure and support iPhone and iPad devices.
• Assist staff by providing audio/video conference support for presentations and meetings.
• Provide direct support of cyber security practices maintaining anti-malware, threat management, vulnerability management and anti-phishing technologies.
• Interact with vendors to facilitate repairs of hardware, i.e., printers and laptops.
• Manage inventory of hardware and software assets
• Support development and implementation of new computer projects and new hardware installations as well as software rollouts.
• Perform system administration for various enterprise tools and platforms.
• Perform hardware and software system configuration, maintenance, and upgrades.
• Manage projects of moderate scope, such as: design and implementation, system migrations, and MDM deployments.
• Evaluate products and IT processes and then recommend changes.
• Document IT processes, workflows, and produce system documentation as needed.
• Occasional travel to branch office locations may be required.

Education/Experience

• Minimum 2 years of experience in an IT services support role
• Associate degree preferred
• MacOS experience required
• iOS experience preferred
• InTune experience preferred
• Microsoft (MCP) Certification and/or ITIL (fundamentals level) preferred
• Familiarity with PowerShell required
• Office 365 administration preferred
• Azure and Windows Server experience preferred
• MSP experience preferred
• Knowledge of TCP/IP - LAN, WAN, wLAN and vLAN technologies
• Knowledge of MS Active Directory infrastructure
• Familiarity with IP Telephony and cell phone technology
• Excellent analytic and problem-solving skills
• Capable of working independently with minimal supervision

Key Competencies

Language Skills 
Read and comprehend simple instructions, short correspondence, and memos. Write correspondence. Present information effectively in one-on-one and small group situations to customers, clients, and other organization employees.

Operating Skills
Discern between and prioritize tasks to determine the best way to accomplish goals.  Organize tasks to get results in a timely manner and often against strict deadlines.  Sort out processes and simplify them to maximize workflow.

Behavior Skills
Manage people and situations when conflicts arise.  Seize opportunities with the drive to complete goals.

Reasoning Ability 
Apply common sense understanding to carry out instructions furnished in written, oral, or diagram form.  Handle problems involving several concrete variables in standardized situations. Possess the mental stamina for problem solving and prioritizing multiple tasks.

Personal and Interpersonal Skills
Establish and grow relationships with customers through effective verbal and written communication.  Have a strong dedication to the needs of the customers, manufacturers, and peers.  Have patience and listen actively to all business partners.  Solve problems and skillfully negotiates with a minimum of noise, while managing stress.  Demonstrate integrity and trust through appropriate directness and truthfulness.  Understand personal strengths and weaknesses, seeks feedback, and improves upon shortcomings.

Other Skills/Abilities

Environmental Requirements

Will be required to work in an office environment and occasionally in the field.

Physical Demands
While performing the duties of this job, hands are regularly needed to operate computer keyboard, telephone, and other general equipment. Frequent standing, walking, and sitting is necessary. Occasional climbing, balancing, stooping, kneeling, crouching, or crawling is also necessary. Must be able to regularly lift and/or move up to 25 pounds and frequently lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception, and ability to adjust focus.

Why Meriton?

• Medical Insurance, Dental Insurance, Vision Insurance
• 100% company match on 401(k) contributions, up to 6% of pay.
• Tuition Reimbursement
• Company-paid Disability insurance (short-term and long-term) 
• Company-paid group life insurance
• Paid Time Off & Holidays 
• Volunteer Hours
• Employee-paid supplemental insurance options
• Employee Assistance Program (EAP)
• FSA, HSA and commuter benefits options
• Paid parental leave
• Career growth and learning
• …and so much more!

This job description is not intended to be all-inclusive. Employee may perform other related duties as negotiated to meet the ongoing needs of the organization.

Additional Information

Meriton is an Equal Opportunity Employer. This job description is not intended to be all-inclusive; employees may perform other related duties as negotiated to meet the ongoing needs of the organization.

ROLE SUMMARY

The M&A Integration Systems Analyst is the analytical engine behind Meriton’s acquisition integration process. This role goes well beyond data entry and system execution; it is responsible for building the employee-level impact models that quantify exactly how every acquired employee’s total compensation and benefits picture changes under Meriton. Healthcare premiums, PTO accruals, maternity leave, holiday schedules, pay structures; every data point that touches an employee’s pocket or experience is this role’s domain to calculate, visualize, and communicate clearly to all stakeholders. The right person for this role tells a story with data.

KEY RESPONSIBILITIES

Employee Impact Modeling

• Build and maintain a per-employee transition impact model for every acquisition, capturing the financial and experiential delta between current-state programs and Meriton’s programs across:
• Healthcare premiums, PTO, Holiday schedules
• Commissions, bonuses, and variable pay structures
• HSA/FSA employer contributions and eligibility differences
• Any other benefit or compensation element that differs materially from Meriton’s standard programs
• Produce aggregate impact summaries: total population-level cost shifts, benefit wins, and areas of concern; equip the Director for executive and leader conversations
• Flag individual outliers: employees who experience meaningful negative financial impact that may require exception handling, retention attention, or targeted communication
• Visualize transition impacts in clear, decision-ready formats: charts, comparison tables, summary dashboards that can be presented to Meriton leadership and used to inform company leader conversations
• Update impact models as integration decisions are finalized, ensuring the analysis always reflects the current plan rather than a point-in-time snapshot

Roster Intake & Normalization

• Collect, validate, and normalize employee data from acquired companies: names, titles, compensation, pay type, deductions, org structure, and eligibility fields
• Build and maintain standardized intake templates; drive acquired companies to deliver complete, accurate data on schedule
• Produce import-ready files for ExponentHR onboarding loads

Program Mapping

• Own and maintain integration mapping workbooks across all active acquisitions:
• Job titles to Meriton job architecture
• Pay elements: commissions, bonuses, allowances, differentials
• Deductions and eligibility fields to Meriton structures
• PTO and holiday plans: accruals, caps, carryover, and payout treatment

QA, Reconciliation & Controls

• Own all pre- and post-go-live QA: data validation, post-load HRIS checks, first-payroll variance reconciliation, deduction audits, and PTO balance audits
• Maintain readiness gate checklists and QA evidence so Day 1 and Payroll 1 go/no-go decisions are objective and documented
• Track defects and root causes to closure; apply lessons to improve templates and processes for future acquisitions

HRIS System ExponentHR Execution

• Execute HRIS onboarding tasks: data loads, org and manager structure, role and access setup, and onboarding workflow configuration
• Partner with Meriton’s HRIS expert on configuration decisions; own execution and post-load validation

Reporting & Scorecards

• Maintain per-acquisition integration scorecards: data readiness, mapping completion, QA status, open risks, and milestone progress
• Contribute structured data to Power BI reporting that feeds the Director’s executive dashboard

QUALIFICATIONS

Required

• 4+ years in HR analytics, compensation analysis, total rewards, HRIS, or a comparable data-intensive HR operations role
• Advanced Excel proficiency: complex modeling, scenario analysis, conditional logic, pivot tables, and structured mapping
• Demonstrated ability to build employee-level financial models that translate program differences into individual and aggregate dollar impacts
• Experience visualizing data for non-technical audiences: charts, dashboards, and summary formats that drive decisions rather than sit in a folder
• Strong written communication skills for translating model outputs into clear narratives and risk flags
• Demonstrated ability to manage sensitive employee data with precision and strict confidentiality
• Proficiency with Microsoft 365: Excel, Teams, SharePoint, OneDrive; Power BI experience strongly preferred

Preferred

• Experience in total rewards analysis, benefits benchmarking, or compensation modeling across company transitions
• Experience supporting HRIS implementations or integrations; ExponentHR experience is a strong plus
• Familiarity with benefits plan structures (medical, PTO, leave, HSA/FSA) and how they translate to employee cost
• Exposure to M&A integration, multi-company HR environments, or acquisitive organizations
• Experience with Power BI, Tableau, or comparable data visualization tools

TRAVEL

• Limited
• Occasional on-site visits for key integration milestones — typically 0–1 trips per month

ROLE SUMMARY

The M&A People Business Partner is a HR professional who serves as the primary people partner for every acquired company during Meriton’s 120-day integration experience. This role requires equal credibility with front-line employees and executive leadership; one day facilitating a benefits enrollment session, the next advising an acquired company’s President on how to navigate a sensitive personnel situation. The comms, onboarding, and enrollment work is real and required, but this person’s differentiating value is their ability to build trust quickly, manage complexity calmly, and help leaders and employees move through change with confidence.

KEY RESPONSIBILITIES

Leader Partnership & Change Management

• Serve as a trusted HR partner to acquired company Presidents, GMs, and senior leaders throughout the integration window, handling full-cycle challenges and opportunities end-to-end.
• Guide employees through the cultural and operational transition to Meriton: what’s changing, what’s staying, and how to communicate both with their teams effectively.
• Anticipate and surface people-side risks: morale concerns, retention flags, leadership friction and proactively suggest recommended paths forward.
• Help leaders understand and adopt Meriton’s operating model, people practices, and expectations without losing the culture that made their company worth acquiring.

Employee Relations & Sensitive Issue Handling

• Serve as the first point of escalation for employee related issues or questions that arise during the integration window: medical coverage concerns, questions about job security, and other sensitive matters.
• Handle situations with sound judgment, appropriate confidentiality, and a clear escalation path to the Director when needed.
• Build visible, accessible relationships with employees across acquired companies so that people feel heard and supported through the process.
• Identify patterns in employee concerns and proactively flag systemic issues before they become escalations.

Benefits Enrollment & Participant Support

• Coordinate and lead benefits enrollment activities with Meriton’s benefits partners: education sessions, office hours, and Q&A events — virtual and on-site.
• Serve as first-line support for participant questions; resolve issues efficiently in partnership with carriers and vendors.
• Track enrollment completion and drive to 100% by each deadline through proactive follow-up.

ExponentHR Onboarding

• Guide employees through the ExponentHR onboarding workflow: logins, tasks, elections, and confirmations; drive completion by required milestones.
• Coordinate onboarding timing with the Director and Systems Analyst to align with payroll and benefits eligibility.
• Lead manager trainings to help introduce ExponentHR to the business.

Communications & Integration Materials

• Maintain acquisition materials: FAQ, town hall deck, manager talk tracks, and onboarding guides; ensuring they are current, accurate, and organized for immediate use.
• Manage a communications cadence for each deal from pre-close through Day 90, translating decisions into clear, employee-ready messaging.

On-Site Presence

• Travel to acquired operating companies to support town halls, run enrollment sessions, and serve as the in-person Meriton HR representative.
• Build credibility quickly at each site; de-escalate concerns in the moment and follow up with clarity.

QUALIFICATIONS

Required

• 5+ years of progressive HR Generalist experience, including meaningful exposure to employee relations, change management, and leader advisory work.
• Demonstrated ability to build trust and credibility with both senior leaders and employees in fast-moving, high-stakes environments.
• Experience managing sensitive employee relations matters with sound judgment and appropriate escalation.
• Comfort facilitating benefits enrollment processes: education sessions, deadline management, and participant support.
• Strong written and verbal communication skills; polished presenter who is equally effective one-on-one and in front of a group.
• Proficiency with Microsoft 365: PowerPoint, Word, Excel, Teams, SharePoint.

Preferred

• Experience in M&A integration, multi-site HR, or acquisitive organizations.
• SHRM-CP, SHRM-SCP, PHR, or SPHR certification.
• Familiarity with ExponentHR or comparable HRIS platforms.
• Working knowledge of health plans (PPO, HDHP, HSA/FSA), 401(k) fundamentals, and eligibility concepts.

TRAVEL

• 1–3 trips per month to domestic operating company locations, aligned to town halls, enrollment sessions, and on-site integration support. Travel is purposeful and tied to the highest-impact moments in each acquisition.

Marketing Manager           

Reports to: Chief Marketing Officer

FLSA Status: Exempt 

Hybrid Role

The Company

Meriton is building a network of the most trusted independent brands in the world of commercial HVAC. We provide our companies with world class operational resources including enterprise systems, IT, finance and accounting, marketing, communications, leadership development, and human resources, which our companies leverage to increase operating efficiency and optimize their potential. At Meriton, we’re committed to continuous investments that work to accelerate mutual long-term growth. That means we don’t make short-term bets. We make long-term commitments. At Meriton, we partner with our portfolio companies to expand their reach, amplify their voice, and grow their market share.  And just like the commitment we put into growth for our companies, we’re devoted to cultivating growth with our teammates. We recognize talent, respect hard work, and reward those who understand what it means to “earn it” every day. We’re always seeking top-tier talent, creative problem solvers, and forward-thinking leaders to add to our growing team. If you’re looking to join a group of people as driven as you are, let’s start a conversation at www.meriton.com. 

The Opportunity

We are seeking a seasoned B2B Marketing Manager to join our in-house marketing team who will have the opportunity to work across a wide variety of brands, mediums, channels, and project types.

This is a unique opportunity to become part of a group that is passionate about great work, telling compelling stories and creating thoughtful experiences for a dynamic company. A successful candidate will serve as an integral member of our marketing team and should have experience delivering on integrated marketing and communications priorities (in-house or agency) for multiple brands/accounts at a time.

The marketing manager is responsible for working closely with our operating companies and brands to develop and execute targeted marketing strategies that enhance brand presence and drive sales within assigned regions. This role entails close collaboration with local sales teams, hands-on execution of day-to-day marketing requests, event and social media management, and management of strategic campaigns and projects with our in-house creative agency team.

Responsibilities

• Oversee marketing management for designated companies across the network to ensure integrity of brand and messaging.
• Manage content marketing and social media strategy, planning, development, and execution of each marketing initiative.
• Creates clear, concise, and organized creative briefs to facilitate collaboration with in-house creative agency team. 
• Drives project management of all key marketing priorities for designated brands.
• Leads the planning, organization, coordination and execution of internal and external company events.
• Builds reporting across various channels of marketing measurements, bringing awareness of each initiative’s impact to the company.
• Partners with the marketing team and our business partners across departments developing collateral materials to support sales and field marketing efforts (including brand identity, sales brochures, catalogs, logos, price sheets, newsletters, emails campaigns, etc.)
• Responsible for supporting the organization with producing materials across a wide variety of channels/executions including presentations, advertising, events, tradeshows, and digital media (web, social media, videos, photography, etc.)
• Creates and contributes fresh ideas, identify and implement new tools to increase the company’s effectiveness and efficiency in market development.
• Prioritizes, organizes, and performs multiple responsibilities or projects simultaneously, making decisions independently and taking ownership for wide ranging responsibilities that also meet time constraints and tight deadlines, and operate in a fast-paced, and dynamic environment
• Presents clearly and confidently of ideas to internal and external audiences with a drive for innovative thinking
• Provides creative executions to promote all Meriton brands, messages and stories across multiple mediums including sales events and company functions
• Provides outstanding internal customer service and support and collaborates both locally and across multiple offices with a focus on not only your success, but also the success of others
• Works with third-party agencies, media outlets, sponsors, etc. to effectively communicate brand standards and direction
• Ensure the quality of design strengthens and supports our brands, ensuring message consistency and brand personality/tone

The Profile

• 5-7+ years of hands-on marketing management experience in a corporate or agency setting – B2B experience preferred
• BA in marketing, communications, or journalism (internship experience is a plus)
• Works with a high degree of independence and is a self-starter
• Comfortable collaborating across all levels of an organization – from advising senior leaders to directly overseeing junior team members; previous people management experience preferred
• Strong writing, editing, and proofreading skills
• Strong skill set working in Office Suite: PPT, Word, Excel
• Successful track record developing engaging content for social media audiences including LinkedIn, X, etc. and managing content calendars through team collaboration
• Experience in planning and developing content for internal communications channels including intranets, newsletters, town hall meetings, etc.
• Experience planning and executing company hosted events, customer appreciation events, employee events and other experiential marketing initiatives
• Ability to work with provided design templates to create on-brand collateral like flyers, presentations, posters, etc.; graphic design experience and/or experience with Adobe Creative Suite applications a plus
• Excellent project management and organization skills
• Role does require some degree of travel for meetings with teammates across the network

Other Skills/Abilities

Strategic Skills

Ability to keep up with current trends in communications, technologies and marketing strategies as well as competitive positioning and target mindset. Passion for learning and developing new skills. Ability to understand concepts and complexity comfortably. Willing to take direction, open to change and will try anything to find solutions. Strong attention to detail in design work, a positive attitude and a collaborative personality.

Operating Skills

Ability to discern between tasks to determine how best to accomplish goals and organize task/people assignments to get results in a timely way. Ability to figure out processes and simplify them in order to maximize workflow. 

Personal and Interpersonal

Ability to establish and grow relationships with customers through effective verbal and written communication. Dedicated to the needs of the customers, manufacturers and peers and has the patience to actively listen to all business partners. Able to solve problems and skillfully negotiate with a minimum of noise while managing stress. Demonstrates integrity and trust through appropriate directness and truthfulness. Ability to understand personal strengths and weaknesses, seek feedback and continuously improve skills.  

Behavior Skills

Ability to seize opportunities and maintain a positive attitude in challenging situations. Able to pursue tasks with the drive to finish them, regardless of setbacks.  Ability to make decisions on behalf of the team.

Language Skills 

Ability to read and comprehend simple instructions, short correspondence, and memos. Ability to write correspondence. Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization.

Reasoning Ability 

Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations. Mental stamina for problem solving and prioritizing multiple tasks. 

Environmental Requirements

Will be required to work in an office environment and possibly, occasionally in the field.

Physical Demands

While performing the duties of this job, the employee is regularly required to use hands to operate a computer keyboard and telephone and reach items with their hands and arms. The employee frequently is required to stand, walk, and sit. The employee is occasionally required to climb or balance and stoop, kneel, crouch, or crawl. The employee must regularly lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception, and ability to adjust focus.

NOTE:  This job description is not intended to be all-inclusive. Employee may perform other related duties as negotiated to meet the ongoing needs of the organization.

Meriton is an Equal Opportunity Employer

Safety Coordinator                     

Reports to: Regional Safety Manager 

FLSA Status: Exempt

Location: Austin, TX

The Company

Meriton is a national investment holding company with a portfolio of companies in the commercial HVAC industry.  Founded in 2019, we believe merit has everything to do with standards and that nothing is beyond or beneath us.  We base those standards around a set of values that we hold tightly to, ensuring we are building the right thing, at the right time, with the right people.  We know that business is earned – never given – and that’s why we’re serious about what we do.  Working together, we’ll co-create lasting growth by defining big visions and hammering down little details.  Our resources streamline business processes and provide access to a network of teams with extensive industry experience. 

The Opportunity

Seeking an experienced Safety Coordinator with a proven track record for success. The Safety Coordinator will provide direction, consultation and oversight for the administration and implementation of our Environmental, Health and Safety programs, policies, and procedures. Assist in the development of objectives, targets, plans, and procedures for regulatory compliance. Evaluate and provide direction for programs to minimize physical and financial exposure from potential or actual risks. Evaluate and provide direction for safety training requirements. This position requires a high level of correspondence with the service team, sales team, customers, vendors, and owners.

Responsibilities

• Provide direction for aspects of Environmental, Health and Safety (EHS), including regulatory compliance and worker’s compensation.
• Assists, plans, and implements safety policies and procedures in compliance with local, state, and federal rules and regulations including Occupational Safety and Health Administration (OSHA) and Department of Transportation (DOT).
• Performs safety surveys and inspections to assure safe and healthy conditions for workers. Prepares written reports of findings and recommendations for corrective or preventive measures where indicated and follows up to ensure measures have been implemented.
• Works with service leaders on safety meetings to discuss EHS issues, support programs and projects, and advises on safety compliance concerns and/or preventative actions.
• Acts as a safety consultant/advisor to managers and leaders.
• Facilitates appropriate safety and health training for all employees, as well as accident prevention and investigation training for managers and supervisors. 
• Maintains safety files and records.
• Works with supervisors in conducting accident investigations.
• Manages findings from third party audit to corrective action and closure.
• Additional fleet safety administration duties assigned as necessary. 

The Required Profile

• 3-5 years of Construction Safety related experience or equivalent combination of education and related safety experience
• Safety Certification (CHST, CHSO) a plus
• OSHA 500 & 510 certification highly preferred
• First Aid CPR Certified
• Bachelor’s degree a plus
• Moderate PC skills in Microsoft Office including Word, Excel, PowerPoint, and Outlook.
• Clear Driving Record with current valid license required.
• Excellent initiative, interpersonal communications skills, and a demonstrated ability to influence others.

Other Skills/Abilities

Language Skills
Ability to read and comprehend simple instructions, short correspondence, and memos. Ability to write correspondence. Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization.

Mathematical Skills
Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent and to draw and interpret graphs.

Reasoning Ability
Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations. Mental stamina for problem solving and prioritizing multiple tasks.

Environmental Requirements

Will be required to work in an office environment and possibly, occasionally in the field.

Physical Demands

While performing the duties of this job, the employee is regularly required to use hands to operate computer keyboard and telephone, reach with hands and arms. The employee frequently is required to stand, walk, and sit. The employee is occasionally required to climb or balance and stoop, kneel, crouch, or crawl. The employee must regularly lift and/or move up to 25 pounds, frequently lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception, and ability to adjust focus.

Travel and Work Availability

Must be able to travel overnight at leave 10-25% of the time.  Must maintain a regular and acceptable attendance at such level as is determined by management.  Must be available and willing to work such weekends and holidays as the employer determines are necessary to desirable to meet its business needs.

NOTE:  This job description is not intended to be all-inclusive. Employee may perform other related duties as negotiated to meet the ongoing needs of the organization.

Meriton is an Equal Opportunity Employer

Safety Coordinator                     

Reports to: Regional Safety Manager 

FLSA Status: Exempt

Location: Houston, TX

The Opportunity:

Seeking an experienced Safety Coordinator with a proven track record for success. The Safety Coordinator will provide direction, consultation and oversight for the administration and implementation of our Environmental, Health and Safety programs, policies, and procedures. Assist in the development of objectives, targets, plans, and procedures for regulatory compliance. Evaluate and provide direction for programs to minimize physical and financial exposure from potential or actual risks. Evaluate and provide direction for safety training requirements. This position requires a high level of correspondence with the service team, sales team, customers, vendors, and owners.

Responsibilities:

• Provide direction for aspects of Environmental, Health and Safety (EHS), including regulatory compliance and worker’s compensation.
• Assists, plans, and implements safety policies and procedures in compliance with local, state, and federal rules and regulations including Occupational Safety and Health Administration (OSHA) and Department of Transportation (DOT).
• Performs safety surveys and inspections to assure safe and healthy conditions for workers. Prepares written reports of findings and recommendations for corrective or preventive measures where indicated and follows up to ensure measures have been implemented.
• Works with service leaders on safety meetings to discuss EHS issues, support programs and projects, and advises on safety compliance concerns and/or preventative actions.
• Acts as a safety consultant/advisor to managers and leaders.
• Facilitates appropriate safety and health training for all employees, as well as accident prevention and investigation training for managers and supervisors. 
• Maintains safety files and records.
• Works with supervisors in conducting accident investigations.
• Manages findings from third party audit to corrective action and closure.
• Additional fleet safety administration duties assigned as necessary. 

The Required Profile:

• 3-5 years of Construction Safety related experience or equivalent combination of education and related safety experience
• Safety Certification (CHST, CHSO) a plus
• OSHA 500 & 510 certification highly preferred
• First Aid CPR Certified
• Bachelor’s degree a plus
• Moderate PC skills in Microsoft Office including Word, Excel, PowerPoint, and Outlook.
• Clear Driving Record with current valid license required.
• Excellent initiative, interpersonal communications skills, and a demonstrated ability to influence others.

Other Skills/Abilities:

Language Skills
Ability to read and comprehend simple instructions, short correspondence, and memos. Ability to write correspondence. Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization.

Mathematical Skills
Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent and to draw and interpret graphs.

Reasoning Ability
Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations. Mental stamina for problem solving and prioritizing multiple tasks.

Environmental Requirements

Will be required to work in an office environment and possibly, occasionally in the field.

Physical Demands

While performing the duties of this job, the employee is regularly required to use hands to operate computer keyboard and telephone, reach with hands and arms. The employee frequently is required to stand, walk, and sit. The employee is occasionally required to climb or balance and stoop, kneel, crouch, or crawl. The employee must regularly lift and/or move up to 25 pounds, frequently lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception, and ability to adjust focus.

Travel and Work Availability

Must be able to travel overnight at leave 10-25% of the time.  Must maintain a regular and acceptable attendance at such level as is determined by management.  Must be available and willing to work such weekends and holidays as the employer determines are necessary to desirable to meet its business needs.

NOTE:  This job description is not intended to be all-inclusive. Employee may perform other related duties as negotiated to meet the ongoing needs of the organization.

Meriton is an Equal Opportunity Employer

Job Title:                      Senior Associate, Corporate Accounting

Reports To:                  Manager, Corporate Accounting

FLSA Status:                Exempt

Location:                      Shared Services Office, Irving, TX

Summary:

The Senior, Corporate Accounting Is a key member of the Corporate Accounting team responsible for executing critical components of month-end, quarter-end, and year-end close process. This role will focus on ensuring accuracy, integrity, and timeliness of the Company’s financial records in accordance with GAAP and internal policies. The ideal candidate brings strong analytical capabilities, attention to detail, and the ability to work collaboratively in a fast‑paced corporate environment.

Essential Duties and Responsibilities:

Month-End Close & Consolidation

• Prepare, review, and post monthly journal entries, ensuring accuracy and appropriate supporting documentation.
• Perform timely and accurate account reconciliations for assigned general ledger accounts, identifying and resolving discrepancies.
• Support consolidation activities to assist in the preparation of financial statement schedules for internal and external reporting.
• Analyze monthly results and variances, providing clear explanations to management.
• Maintain and enhance close calendars, checklists, and process documentation. Process Improvements & Cross-Functional Support
• Support continuous improvements to the close process, including automation, standardization, and workflow enhancements.
• Partner with AP, AR, FP&A, Treasury, Payroll, and business units to resolve accounting issues and ensure accurate accruals and reporting.
• Identify opportunities to streamline reconciliations and journal entry processes.
• Support system improvement initiatives (ERP enhancements, reporting tools, etc.).

Audit Support

• Coordinate with external auditors to provide requested documentation and supporting schedules for interim and year-end audits.
• Help ensure compliance with GAAP and company accounting

Ad-Hoc Analysis & Projects

• Support ad-hoc financial analyses and special projects as requested by finance
• Regular, consistent and necessary to meet the needs of the business
• Assists the leadership of the Finance team and other team members with various research projects and/or special projects
• Performs other duties and responsibilities as assigned
• Must conduct self in an ethical, legal, and responsible manner at all times
• Must adhere to the policies, principles, and guidance within the Employee Handbook and Code of Conduct

Competencies

• Elevated professionalism which demonstrates tempered emotions, empathy, positive intent, and integrity in all interactions.
• Excellent communication and interpersonal skills with the ability to build strong relationships across all levels of the organization. Strong verbal and written communication skills.
• Ability to effectively communicate and present information one-on-one and in group situations, and outside of the company.
• Ability to solve practical problems and manage a variety of variables in situations and with problems where only limited information or standardization exists.
• Open and transparent with a strong work ethic as well as the ability to handle sensitive and confidential
• Strong attention to detail with the ability to see the “big
• Ability to work in a fast-paced
• Must be a self-starter, independent, and strong organization skills, with the ability to manage multiple priorities and deadlines at any given time.
• Ability to establish and build effective working relationships with colleagues and Acceptance of a variety of lifestyles, behaviors, and cultural, and spiritual practices.

Education/Experience:

• Bachelor’s degree in Accounting, Finance, or related
• 4+ years of progressive accounting/financial reporting experience; or equivalent combination of 2+ years of public accounting
• CPA strongly
• Strong understanding of US GAAP and general financial reporting
• Experience with ERP, Microsoft D365 a plus
• Must be proficient in the Microsoft Office Suite, including Outlook, Excel, PowerPoint and Word

Work Environment

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essentials functions. The noise level in the work environment is usually moderate. The workplace is in a corporate office environment and the temperature in the work environment is usually moderate. The position’s primary office is the Shared Services, Irving, TX office; however, telework or work at home, on the road, or in a satellite location for portions of the workweek may occur, depending upon project needs and requirements in coordination with your direct supervisor and/or most senior leader of your department.

Physical Demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable the individuals with disabilities to perform the essentials functions. Must be able to regularly lift and/or move up to 25 pounds and frequently lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception, and ability to adjust focus.

Senior Manager, Finance Reporting & Technical Accounting

Job Title: Senior Manager, Finance Reporting & Technical Accounting

Reports To: Director, Corporate Accounting

FLSA Status: Exempt

Location: Shared Services Office, Irving, TX

Summary:

We are seeking a Senior Manager, Financial Reporting and Technical Accounting to lead our consolidated financial reporting processes and provide technical accounting expertise. This role will focus on ensuring compliance with U.S. GAAP and internal policies, preparing accurate and timely financial statements, and performing technical accounting research for significant transactions. You will play a critical role in supporting mergers and acquisitions, new accounting standards implementation, and other strategic initiatives.

As Senior Manager, Financial Reporting and Technical Accounting, you’ll have a unique opportunity to strengthen our organization’s financial reporting and technical accounting capabilities through innovative solutions and best practices. You’ll join a collaborative team committed to excellence, continuous improvement, and supporting strategic business growth initiatives.

Essential Duties and Responsibilities:

Month-End Close & Consolidation

• Support the month-end close process, ensuring completeness, accuracy, and timeliness.
• Prepare and review journal entries, accruals, and account reconciliations.
• Perform consolidation of multiple entities, including intercompany eliminations.

Financial Reporting

• Assist in the preparation of financial reporting packages, including monthly, quarterly, and annual financial statements and management reports (P&L, balance sheet, equity, and cash flow statements).
• Assist with bank compliance reporting.

Audit Support

• Coordinate with external auditors to provide requested documentation and supporting schedules for interim and year-end audits.
• Help ensure compliance with GAAP and company accounting policies.

Technical Accounting & Research

• Assist with technical accounting research on issues relevant to the Company and drafting of technical memos.
• Monitor relevant changes in accounting standards and assess impact on the company’s financial reporting.

Ad-Hoc Analysis & Projects

• Support ad-hoc financial analyses and special projects as requested by finance leadership
• Regular, consistent and necessary to meet the needs of the business
• Assists the leadership of the Finance team and other team members with various research projects and/or special projects
• Performs other duties and responsibilities as assigned
• Must conduct self in an ethical, legal, and responsible manner at all times
• Must adhere to the policies, principles, and guidance within the Employee Handbook and Code of Conduct

Competencies

• Elevated professionalism which demonstrates tempered emotions, empathy, positive intent, and integrity in all interactions.
• Excellent communication and interpersonal skills with the ability to build strong relationships across all levels of the organization. Strong verbal and written communication skills
• Ability to effectively communicate and present information one-on-one and in group situations, and outside of the company.
• Ability to solve practical problems and manage a variety of variables in situations and with problems where only limited information or standardization exists
• Open and transparent with a strong work ethic as well as the ability to handle sensitive and confidential information.
• Strong attention to detail with the ability to see the “big picture.
• Ability to work in a fast-paced environment
• Must be a self-starter, independent, and strong organization skills, with the ability to manage multiple priorities and deadlines at any given time
• Ability to establish and build effective working relationships with colleagues and staff. Acceptance of a variety of lifestyles, behaviors, and cultural, and spiritual practices

Education/Experience:

• Bachelor’s degree in Accounting, Finance, or related field.
• 7-10 years of progressive accounting/financial reporting experience, including public accounting experience.
• CPA strongly preferred.
• Strong understanding of US GAAP and general financial reporting principles.
• Experience with ERP, Microsoft D365 a plus
• Must be proficient in the Microsoft Office Suite, including Outlook, Excel, PowerPoint and Word

Work Environment

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodation may be made to enable individuals

with disabilities to perform the essentials functions. The noise level in the work environment is usually moderate. The workplace is in a corporate office environment and the temperature in the work environment is usually moderate. The position’s primary office is the Shared Services, Irving, TX office; however, telework or work at home, on the road, or in a satellite location for portions of the workweek may occur, depending upon project needs and requirements in coordination with your direct supervisor and/or most senior leader of your department.

Physical Demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable the individuals with disabilities to perform the essentials functions. Must be able to regularly lift and/or move up to 25 pounds and frequently lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception, and ability to adjust focus.

Meriton is an Equal Opportunity Employer

Summary:
The Senior Manager, FP&A will be a strategic partner to the finance leadership team, responsible for enterprise-wide planning, dashboard development, and ad hoc analyses, and for driving financial performance across the company’s operating entities through the delivery of actionable business insights.

This is a highly visible role that engages closely with leadership across the firm’s operating companies and requires strong FP&A expertise, analytical rigor, business partnership capabilities, and executive level communication skills.

Essential Duties and Responsibilities:
•    Lead the annual operating plan and reforecast processes across the company’s operating entities, developing consolidated EBITDA and net income projections
•    Partner with shared services leaders on expense budgeting, including headcount, professional fees, travel, and other costs across finance/accounting, human resources, IT, and marketing
•    Conduct financial scenario and sensitivity analyses to support strategic and operational decision‑making
•    Develop and deliver automated dashboards and recurring performance reporting for operational and executive leadership
•    Own bookings and backlog reporting, synthesizing key insights related to performance trends, verticals, vendors, and customers
•    Drive continuous improvement through process enhancements, new reporting capabilities, and advanced analytics tools
•    Regular, consistent and necessary to meet the needs of the business
•    Performs other duties and responsibilities as assigned
•    Must conduct self in an ethical, legal, and responsible manner at all times
•    Must adhere to the policies, principles, and guidance within the Employee Handbook and Code of Conduct

Education/Experience:
•    Bachelor’s degree in a relevant field with strong academic performance
•    8+ years of experience in FP&A and/or strategic finance
•    Superior proficiency in financial modeling and quantitative analysis
•    Ability to design and deliver automated dashboards using tools such as Power BI and/or Tableau
•    Excellent verbal and written communication skills, with the ability to present to executive audiences
•    Experience working with enterprise financial and planning systems (e.g., Oracle, Anaplan, Workday Financials, or similar platforms)
•    Proficiency with Microsoft Office Suite, CRM software, ERP systems, and other relevant technical tools

The Senior Total Rewards Manager leads enterprise Total Rewards strategy within the Center of Excellence (COE), overseeing the design, governance, and administration of benefits, retirement, and compensation programs across all operating companies. The role ensures scalable, compliant frameworks while allowing flexibility to meet operating company needs.

The position partners closely with regional HR teams, executive & OpCo leadership, Payroll, HRIS, Finance, and external vendors to deliver consistent, employee focused programs that support growth, retention, and integration activity across a complex, decentralized organization.

Essential Duties and Responsibilities:

• Serve as the enterprise owner of Total Rewards strategy and governance, establishing standardized frameworks, policies, controls, and service models for all operating companies. Lead, develop, and mentor Shared Services Total Rewards staff, setting performance expectations aligned with COE service delivery, accuracy, responsiveness, and continuous improvement. Define roles and responsibilities between Shared Services and operating companies to ensure clarity, accountability, and effective execution at scale. Partner with regional HR teams to resolve complex employee benefit cases.
• Own the enterprise design and administration of all health & welfare, retirement, disability, life, voluntary, and leave programs serving a multi-state, multi-OpCo population. Lead annual open enrollment across all operating companies, including carrier strategy, systems configuration, vendor coordination, and communications. Act as the primary enterprise owner of retirement programs, including 401(k) and deferred compensation plans. Partner with plan recordkeepers, advisors, trustees, and auditors. Oversee plan governance, investments, audits, nondiscrimination testing, participant communications, and ongoing ERISA and IRS compliance.
• Manage enterprise vendor relationships including brokers, carriers, TPAs, recordkeepers, retirement advisors, and equity vendors. Lead enterprise negotiations, RFPs, renewals, performance reviews, and escalations, ensuring service levels and financial outcomes align with organizational standards. Partner with vendors to support integration of new operating companies and ensure consistent service delivery post close.
• Monitor federal, state, and local regulatory changes impacting benefits and compensation in a multi-state environment and ensure timely enterprise implementation. Own enterprise regulatory and governance activities including ACA reporting, audits, Form 5500 filings, participant notices, and regulatory inquiries.
• Establish and maintain standardized documentation, operating procedures, and internal controls to mitigate risk and ensure audit readiness.
• Lead enterprise compensation cycles, job architecture, job leveling, salary structures, and market benchmarking to promote consistent and equitable pay practices across OpCos. Serve as a strategic partner to HR regional teams, business leaders, and Talent Acquisition to evaluate role scope, recommend competitive offers, and support workforce planning. Support equity and incentive administration governance, ensuring confidentiality, accuracy, and compliance across all OpCos.
• Serve as the Total Rewards functional lead for HCM and benefits administration platforms in a Shared Services environment. Partner with HRIS, IT, Payroll, and vendors to define enterprise requirements, workflows, controls, testing, and deployment. Drive automation, standardization, and reporting enhancements to enable scalable service delivery and decision ready insights.
• Partner with the M&A team on due diligence, risk assessment, and integration planning related to benefits and compensation. Ensure continuity of coverage, compliance, and a seamless employee experience post-close. Assist with developing scalable integration playbooks and transition strategies aligned with the Shared Services operating model.
• Partner closely with Finance and Payroll to ensure accurate funding, reconciliation, accounting, and forecasting of benefit premiums, retirement contributions, and total rewards liabilities. Support budgeting, cost modeling, and financial analysis related to enterprise total rewards programs.
• Collaborate closely with HRBPs, Finance, Accounting, Legal, and business leaders to ensure benefit and compensation processes align with organizational policies and business needs.

Key Competencies

• Provides strategic and operational leadership across employee benefits, retirement, and compensation programs
• Deep knowledge of health & welfare benefits and retirement plan administration, with strong ERISA and compliance expertise
• Customer focused mindset with the ability to translate complex benefits information into clear, actionable guidance
• Collaborative partner who builds effective relationships across HR, Finance, Payroll, Legal, and vendors
• Exceptional attention to detail with a strong commitment to data integrity, confidentiality, and service delivery
• Manages time and priorities efficiently in fast‑paced, deadline‑driven environments
• Communicates clearly and effectively through strong written, verbal, and interpersonal skills
• Demonstrates empathy, integrity, and professionalism when handling sensitive employee information
• Drives and supports organizational change with adaptability and commitment
• Scales benefit processes effectively within growing and complex business environments
• Maintains composure and sound judgment in high‑pressure situations
• Uses Microsoft Excel and the full Microsoft Office Suite with strong proficiency

Education/Experience

• Bachelor’s degree in Business Administration, Human Resources, Accounting, or related field; equivalent professional experience also considered
• Minimum 8+ years of progressive benefits and leadership experience in a multi-state, multi-unit environment
• Certified Benefits Professional (CBP) or similar designation preferred
• Demonstrated experience managing & supporting health & welfare benefits and retirement plans in multi-state, multi-unit operations
• M&A benefits & compensation integration expertise preferred
• Experience with major HCM/benefit administration platforms (e.g., Workday, ADP, UKG, Oracle, Dayforce, or similar)

Work Environment

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essentials functions. The noise level in the work environment is usually moderate. The workplace is in a corporate office environment and the temperature in the work environment is usually moderate. The position’s primary office is the Shared Services, Irving, TX office; however, telework or work at home, on the road, or in a satellite location for portions of the workweek may occur, depending upon project needs and requirements in coordination with your direct supervisor and/or most senior leader of your department.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable the individuals with disabilities to perform the essentials functions. Must be able to walk, bend, stand, and reach constantly during a workday. May be required to lift items such as document boxes at a maximum of 10 to 15 pounds.

Summer Internship – IT & Data Analytics Intern (AI/ML Focus) 

Location:                      Irving, TX (On-Site) 
Department:                 Meriton IT & Data Analytics 
Internship Type:          Summer Internship (Full‑Time) 
Reports To:                  Hiring Manager – Meriton Technology & Analytics 

 If you’re looking to make an impact, we’re glad you’re here. At Meriton, you’ll join a team that believes in big ideas, doing great work, and building careers that matter—every step of the way. 

About the Role 

Meriton is seeking a highly motivated IT & Data Analytics Intern with a strong interest in Artificial Intelligence, Machine Learning, and Data Science. This role is ideal for students who enjoy problem‑solving, exploring emerging technologies, and applying analytics to drive insights and operational excellence. 

You’ll work closely with the Meriton technology team to support internal analytics, automation projects, and AI‑driven initiatives that enhance business decision‑making and improve efficiency. 

Key Responsibilities 

AI & Data Analytics 

• Assist in building and evaluating machine learning models, including data preprocessing, feature engineering, and model validation. 

• Use tools such as Cursor, Claude Code, AI Foundry, and similar AI development platforms to prototype automation and analytics solutions. 

• Conduct exploratory data analysis (EDA) on structured and unstructured datasets. 

• Support the creation of dashboards, reports, and visualizations for business stakeholders. 

• Research and recommend AI use cases that align with team strategy and business needs. 

IT & Technical Support 

• Collaborate with IT partners to streamline workflows through scripts, automation, and analytics. 

• Troubleshoot data, system, or integration issues as needed. 

• Document technical processes, workflows, and best practices. 

AI Product & Tooling Initiatives 

• Experiment with generative AI tools to assist with:  

• Query generation 

• Code generation & refactoring 

• Data pipeline development 

• Business insights summarization 

• Workflow automation 

• Partner with team members to test, evaluate, and implement AI‑powered solutions. 

Required Qualifications 

• Currently pursuing a degree in Computer Science, Data Science, Information Systems, Statistics, Engineering, or related fields. 

• Foundational coursework or hands‑on experience in:  

• Artificial Intelligence / Machine Learning 

• Data Science methodologies 

• Python, R, SQL, or similar languages 

• Comfortable working with modern AI coding tools such as:  

• Cursor (AI coding environment) 

• Claude Code / Claude AI 

• AI Foundry or other LLM ops platforms 

• Strong analytical thinking, problem‑solving abilities, and attention to detail. 

• Eagerness to learn, experiment, and adopt emerging technologies. 

Preferred Qualifications 

• Experience with:  

• Jupyter Notebooks 

• Pandas, NumPy, Scikit‑Learn, PyTorch or TensorFlow 

• Git / version control 

• Power BI or Tableau 

• Familiarity with API calls, cloud platforms, or DevOps automation. 

• Prior hands‑on project work involving AI agents, ML modeling, or generative AI use cases. 

Meriton is an equal opportunity employer

Position Description

Job Title: Systems Administrator (Microsoft Dynamics 365 Field Service)

Reports To: Sr. Project Manager

FLSA Status: Exempt

Location: Shared Services Office, Irving, TX (Hybrid)

Summary:

The Systems Administrator for Field Service Software is a pivotal role responsible for the successful management, maintenance, implementation, and enhancement of our field service support software. This position combines technical expertise with strong project management and communication skills. The Project Manager will be the primary liaison between our field operations and the development teams, ensuring the software meets business needs and users are fully trained and supported. This role requires someone with a training background and a strong grasp of systems and workflows, enabling them to clearly and concisely communicate with the service department.

Essential Duties and Responsibilities:

Field Service Enhancements:

• Collaborate directly with developers to create and test new software features.
• Communicates the front-end user workflows to the development team, ensuring a seamless translation of business needs into functional enhancements.
• Provide dedicated support and training during go-live periods for new software rollouts, including implementations for acquired companies.

Software Support:

• Serve as the first point of contact for all field service support needs, addressing inquiries and troubleshoots from users.
• Manage helpdesk tickets by proactively providing go-live support and assisting in self-service errors.
• Supports and collaborates with all members of the service group, including leaders, technicians, and administrators.

Troubleshooting

• Update process documentation and roll out new features and fixes via email and live training sessions.
• Actively solicit and incorporate user feedback from training sessions to continuously improve the training materials and content.
• Monitor user feedback for future improvements while tracking trends for in-depth analysis.

Process Documentation & Training:

• Document and maintain comprehensive process flows and standard operating procedures (SOPs) for all software functions.
• Trains on new curriculum and ongoing refresher courses
• Ability to execute and walk through billing-related processes within the software.

Other Duties and Special Projects:

• Lead and support various special projects as assigned.
• Regular, consistent and necessary to meet the needs of the business
• Performs other duties and responsibilities as assigned
• Must conduct self in an ethical, legal, and responsible manner at all times
• Must adhere to the policies, principles, and guidance within the Employee Handbook and Code of Conduct

Competencies 

• Excellent communication and interpersonal skills with the ability to build strong relationships across all levels of the organization. Strong verbal and written communication skills
• Ability to effectively communicate and present information one-on-one and in group situations, and outside of the company.
• Ability to solve practical problems and manage a variety of variables in situations and with problems where only limited information or standardization exists
• Open and transparent with a strong work ethic as well as the ability to handle sensitive and confidential information.
• Strong attention to detail
• Ability to work in a fast-paced environment
• Must be a self-starter, independent, and strong organization skills, with the ability to manage multiple priorities and deadlines at any given time
• Ability to establish and build effective working relationships with colleagues and staff. Acceptance of a variety of lifestyles, behaviors, and cultural, and spiritual practices

Education/Experience:

• Associate’s degree and/or 3+ years of experience in software support systems.
• HVAC industry knowledge is a plus.
• Proven experience in training and public speaking.
• Ability to understand the software system from a technical standpoint and translate that knowledge for a front-facing training role.
• Experience with Microsoft Dynamics 365 with a focus on field service is a plus.
• Familiarity with Finance & Operations (F&O).
• A process-driven mindset with a high degree of attention to detail.
• Must be proficient in the Microsoft Office Suite, including Outlook, Excel, PowerPoint and Word

Work Environment

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals

with disabilities to perform the essentials functions. The noise level in the work environment is usually moderate. The workplace is in a corporate office environment and the temperature in the work environment is usually moderate. The position’s primary office is the Shared Services, Irving, TX office; however, telework or work at home, on the road, or in a satellite location for portions of the workweek may occur, depending upon project needs and requirements in coordination with your direct supervisor and/or most senior leader of your department. Frequent travel may be required.

Physical Demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable the individuals with disabilities to perform the essentials functions.

• Must be able to walk, bend, stand, and reach constantly during a workday.
• Must be able to lift 15 – 20 lbs.
• Standing for long periods of time (4-5 hours) occasionally
• Must be able travel via plane or car to events

Job Title:  Talent Acquisition Partner – Sales

Location: Shared Services Office, Irving, TX (hybrid)

Reports to: VP, Talent Acquisition

FLSA Status: Exempt

The Opportunity:

You will leverage your recruiting expertise to partner across Meriton and all operating companies to hire exceptional talent and provide the best-in-class service. The Talent Acquisition Partner is responsible for full life cycle recruiting by using creative sourcing methods and cross-collaborating amongst all stakeholders. The Talent Acquisition Partner must be an independent self-starter, innovative, resourceful, and possess strong organizational and communication skills to meet the needs of our multi-brand growing business.

Responsibilities:

• Implement recruiting best practices to attract and retain top talent, while building a strong employer brand, and managing recruitment resources effectively and efficiently
• Source candidates to meet job description profiles and build a diverse talent pool for current and future staffing needs
• Conduct intake sessions with hiring leaders to set expectations and SLAs for recruitment process and understand the needs of the position and partner on job descriptions to ensure role clarity and accuracy
• Use passive sourcing and recruiting techniques including, but not limited to, Boolean searches, referrals, databases, job boards, social media, career events, and networks
• Manage candidate data tracking in real-time within the ATS tool and conduct regular data audits
• Track key recruiting metrics and source effectiveness, to identify areas for improvement and optimize the recruitment process
• Analyze job requirements and develop unique recruitment initiatives to attract top talent
• Ensure a red-carpet candidate and hiring manager experience by providing clear communication, timely feedback, and a seamless hiring process
• Partner with the university relations partner(s) in the college recruiting process, including attending career fairs and events

 Qualifications:

• Bachelor’s degree in Human Resources, Business Administration or related field, or equivalent experience
• 2+ years of full cycle recruitment including proactive sourcing & utilization of all resources available to attract qualified candidates
• Sales and / or engineering recruitment experience, strongly preferred
• Blend of agency and in-house recruiting, strongly preferred
• Applicant tracking system and CRM experience
• Natural collaboration skills with a proven ability to work across teams to get things done
• Strong communicator with the ability to influence and persuade across all levels of the organization, exercising a high degree of confidentiality, professionalism, poise, tact and diplomacy to accomplish objectives
• Strong organizational skills and the ability to manage all stakeholder expectations and shift priorities as needed
• Knowledge of employment laws and regulations

Work Environment
The work environment characteristics described here are representative of those an employee encounters while performing the essential duties and responsibilities of the position. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. The work location is in a corporate setting where noise level is usually moderate and stress levels may be moderate to high on a regular basis. Although the position’s primary work location is the shared services office in Irving, Texas, the position does follow an in-office hybrid schedule (once fully trained and performing all functions within scope of the role). Depending upon project, position and/or company needs, the hybrid schedule may fluctuate and/or change in coordination with the VP, Talent Acquisition or other sponsor, as appropriate. The position will require the ability to work a flexible schedule in order to plan, host, and attend recruiting events and visit operating companies, as needed. Some travel required.

Physical Demands

While performing the duties of this job, the employee is regularly required to use hands to operate computer keyboard and telephone, reach with hands and arms. The employee frequently is required to stand, walk, and sit. The employee is occasionally required to climb or balance and stoop, kneel, crouch, or crawl. The employee must regularly lift and/or move up to twenty-five pounds, frequently lift and/or move up to fifty pounds. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception, and ability to adjust focus.

Meriton is an Equal Opportunity Employer

Boiler / Hydronics Service Technician – Commercial HVAC                     

Reports to: Area Service Manager

FLSA Status: Non-Exempt

The Opportunity

We are seeking an experienced Boiler/Hydronics Service Technician. This position will be responsible for performing boiler inspections and maintenance, as well as working on hydronics systems, cooling towers, and pumps.  An ideal candidate will be customer service oriented and work well with others. Position requires a high level of correspondence with Project Managers, Service Coordinators and customers.

Responsibilities

• Provide a variety of preventative maintenance, repairs, inspections, etc. on boilers, hydronic systems, cooling towers, pumps, and other HVAC equipment
• Performs electrical and mechanical inspection and maintenance on equipment to ensure peak performance
• Perform specific preventative maintenance including cleaning of equipment
• Uses experience and technical skills with preventive maintenance and system operations to determine service requirements
• Ability to interpret engineering drawings in reference to layout, location and operation of the system(s)
• Represents the company in a positive manner to other trades, contractors and owners
• Advises owner/representative of preventive maintenance inspections performed and corrective actions to be taken
• Suggest additional services that are beneficial to customer
• Works in a team-based environment to share information and workload while ensuring customer satisfaction
• Submits required paperwork to Service Coordinator daily
• Must work in a safe manner on a daily basis and ensure that all safety measures are taken at all times
• Performs other duties as assigned
• Flexibility to work overtime/ weekends, as required

The Required Profile

• High School Diploma or equivalent
• Must have valid driver’s license with good driving record
• Must have current Boiler certification and OSHA 10 Training, plus 1-5 years’ experience working as a Service Technician in a commercial environment
• Operating knowledge of Microsoft office software and working proficiency with hand held computer (i.e. Smartphone, iPad)
• Electrical knowledge required and EPA Certification (i.e. HVAC Journeyman, Boiler Operator, Gas Installer, etc.), plus 2-3 years boiler maintenance and repair experience preferred
• Ability to work in diverse conditions including but not limited to mechanical equipment rooms with exposure to noisy operating equipment, exposure to extreme weather conditions, risk of electrical shock (high voltage), climbing/working at elevated heights, etc.
• Must be able to climb, crawl, stoop, kneel and must regularly lift and/or move up to 50 pounds, frequently lift and/or move up to 75 pounds
• Ability to work independently with minimal supervision and balance requirements of multiple and varied duties

Other Skills & Abilities

Language Skills
Ability to read and comprehend simple instructions, short correspondence, and memos. Ability to write correspondence. Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization.

Mathematical Skills
Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent and to draw and interpret graphs.

Reasoning Ability
Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations. Mental stamina for problem solving and prioritizing multiple tasks.

Environmental Requirements

Will be required to work in a field environment, multiple customer sites on a daily basis.

Physical Demands

While performing the duties of this job, the employee is regularly required to use hands to operate computer keyboard reach with hands and arms. The employee frequently is required to stand, walk, and sit. The employee is continually required to climb or balance and stoop, kneel, crouch, or crawl. The employee must regularly lift and/or move up to 50 pounds, frequently lift and/or move up to 75 pounds. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception, and ability to adjust focus.

NOTE: This job description is not intended to be all-inclusive. Employee may perform other related duties as negotiated to meet the ongoing needs of the organization.

Texas AirSystems is an Equal Opportunity Employer

Boiler / Hydronics Service Technician – Commercial HVAC                     

Reports to: Area Service Manager

FLSA Status: Non-Exempt

The Opportunity

We are seeking an experienced Boiler/Hydronics Service Technician. This position will be responsible for performing boiler inspections and maintenance, as well as working on hydronics systems, cooling towers, and pumps.  An ideal candidate will be customer service oriented and work well with others. Position requires a high level of correspondence with Project Managers, Service Coordinators and customers.

Responsibilities

• Provide a variety of preventative maintenance, repairs, inspections, etc. on boilers, hydronic systems, cooling towers, pumps, and other HVAC equipment
• Performs electrical and mechanical inspection and maintenance on equipment to ensure peak performance
• Perform specific preventative maintenance including cleaning of equipment
• Uses experience and technical skills with preventive maintenance and system operations to determine service requirements
• Ability to interpret engineering drawings in reference to layout, location and operation of the system(s)
• Represents the company in a positive manner to other trades, contractors and owners
• Advises owner/representative of preventive maintenance inspections performed and corrective actions to be taken
• Suggest additional services that are beneficial to customer
• Works in a team-based environment to share information and workload while ensuring customer satisfaction
• Submits required paperwork to Service Coordinator daily
• Must work in a safe manner on a daily basis and ensure that all safety measures are taken at all times
• Performs other duties as assigned
• Flexibility to work overtime/ weekends, as required

The Required Profile

• High School Diploma or equivalent
• Must have valid driver’s license with good driving record
• Must have current Boiler certification and OSHA 10 Training, plus 1-5 years’ experience working as a Service Technician in a commercial environment
• Operating knowledge of Microsoft office software and working proficiency with hand held computer (i.e. Smartphone, iPad)
• Electrical knowledge required and EPA Certification (i.e. HVAC Journeyman, Boiler Operator, Gas Installer, etc.), plus 2-3 years boiler maintenance and repair experience preferred
• Ability to work in diverse conditions including but not limited to mechanical equipment rooms with exposure to noisy operating equipment, exposure to extreme weather conditions, risk of electrical shock (high voltage), climbing/working at elevated heights, etc.
• Must be able to climb, crawl, stoop, kneel and must regularly lift and/or move up to 50 pounds, frequently lift and/or move up to 75 pounds
• Ability to work independently with minimal supervision and balance requirements of multiple and varied duties

Other Skills & Abilities

Language Skills
Ability to read and comprehend simple instructions, short correspondence, and memos. Ability to write correspondence. Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization.

Mathematical Skills
Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent and to draw and interpret graphs.

Reasoning Ability
Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations. Mental stamina for problem solving and prioritizing multiple tasks.

Environmental Requirements

Will be required to work in a field environment, multiple customer sites on a daily basis.

Physical Demands

While performing the duties of this job, the employee is regularly required to use hands to operate computer keyboard reach with hands and arms. The employee frequently is required to stand, walk, and sit. The employee is continually required to climb or balance and stoop, kneel, crouch, or crawl. The employee must regularly lift and/or move up to 50 pounds, frequently lift and/or move up to 75 pounds. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception, and ability to adjust focus.

NOTE: This job description is not intended to be all-inclusive. Employee may perform other related duties as negotiated to meet the ongoing needs of the organization.

Texas AirSystems is an Equal Opportunity Employer

Reports to: Area Service Manager

FLSA Status: Non-Exempt

Location: Schertz, TX                                                                                                  

The Opportunity

We are seeking an experienced Commercial HVAC Service Technician. This position will be responsible for performing electrical and mechanical inspection, start-up maintenance on the equipment we sell.  This is a full-time opportunity for an energetic go-getter. An ideal candidate will be customer service oriented and work well with others. Position requires a high level of correspondence with Project Managers, Service Coordinators and customers.

Responsibilities

• Performs electrical and mechanical inspection and maintenance on equipment to ensure peak performance
• Perform specific preventative maintenance including belt adjustments, oiling, greasing and cleaning of equipment
• Uses experience and technical skills with preventive maintenance and system operations to determine service requirements
• Ability to interpret engineering drawings in reference to layout, location and operation of the system(s)
• Represents the company in a positive manner to other trades, contractors and owners
• Advises owner/representative of preventive maintenance inspections performed and corrective actions to be taken
• Suggest additional services that are beneficial to customer
• Works in a team-based environment to share information and workload while ensuring customer satisfaction
• Submits required paperwork to Service Coordinator in a timely manner
• Must work in a safe manner on a daily basis and ensure that all safety measures are taken at all times
• Performs other duties as assigned
• Flexibility to work overtime/ weekends, as required

Qualifications

• High School Diploma or equivalent
• Must have valid driver’s license with good driving record
• Must have current HVAC certification and OSHA 10 Training plus 5+ years’ experience working as a Service Technician in a commercial environment
• Operating knowledge of Microsoft office software and working proficiency with hand held computer (i.e. Smartphone, iPad)
• Electrical knowledge required and EPA Certification Preferred (i.e. HVAC Journeyman, Boiler Operator, Gas Installer, etc.)
• Ability to work in diverse conditions including but not limited to mechanical equipment rooms with exposure to noisy operating equipment, exposure to extreme weather conditions, risk of electrical shock (high voltage), climbing/working at elevated heights, etc.
• Must be able to climb, crawl, stoop, kneel and must regularly lift and/or move up to 50 pounds, frequently lift and/or move up to 75 pounds
• Ability to work independently with minimal supervision and balance requirements of multiple and varied duties

Other Skills & Abilities

Language Skills
Ability to read and comprehend simple instructions, short correspondence, and memos. Ability to write correspondence. Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization.

Mathematical Skills
Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent and to draw and interpret graphs.

Reasoning Ability
Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations. Mental stamina for problem solving and prioritizing multiple tasks.

Environmental Requirements

Will be required to work in a field environment, multiple customer sites on a daily basis.

Physical Demands

While performing the duties of this job, the employee is regularly required to use hands to operate computer keyboard reach with hands and arms. The employee frequently is required to stand, walk, and sit. The employee is continually required to climb or balance and stoop, kneel, crouch, or crawl. The employee must regularly lift and/or move up to 50 pounds, frequently lift and/or move up to 75 pounds. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception, and ability to adjust focus.

NOTE: This job description is not intended to be all-inclusive. Employee may perform other related duties as negotiated to meet the ongoing needs of the organization.

Reports to: Area Service Manager

FLSA Status: Non-Exempt                                                                                                 

The Opportunity

We are seeking an experienced Commercial HVAC Service Technician. This position will be responsible for performing electrical and mechanical inspection, start-up maintenance on the equipment we sell.  This is a full-time opportunity for an energetic go-getter. An ideal candidate will be customer service oriented and work well with others. Position requires a high level of correspondence with Project Managers, Service Coordinators and customers.

Responsibilities

• Performs electrical and mechanical inspection and maintenance on equipment to ensure peak performance
• Perform specific preventative maintenance including belt adjustments, oiling, greasing and cleaning of equipment
• Uses experience and technical skills with preventive maintenance and system operations to determine service requirements
• Ability to interpret engineering drawings in reference to layout, location and operation of the system(s)
• Represents the company in a positive manner to other trades, contractors and owners
• Advises owner/representative of preventive maintenance inspections performed and corrective actions to be taken
• Suggest additional services that are beneficial to customer
• Works in a team-based environment to share information and workload while ensuring customer satisfaction
• Submits required paperwork to Service Coordinator in a timely manner
• Must work in a safe manner on a daily basis and ensure that all safety measures are taken at all times
• Performs other duties as assigned
• Flexibility to work overtime/ weekends, as required

Qualifications

• High School Diploma or equivalent
• Must have valid driver’s license with good driving record
• Must have current HVAC certification and OSHA 10 Training plus 5+ years’ experience working as a Service Technician in a commercial environment
• Operating knowledge of Microsoft office software and working proficiency with hand held computer (i.e. Smartphone, iPad)
• Electrical knowledge required and EPA Certification Preferred (i.e. HVAC Journeyman, Boiler Operator, Gas Installer, etc.)
• Ability to work in diverse conditions including but not limited to mechanical equipment rooms with exposure to noisy operating equipment, exposure to extreme weather conditions, risk of electrical shock (high voltage), climbing/working at elevated heights, etc.
• Must be able to climb, crawl, stoop, kneel and must regularly lift and/or move up to 50 pounds, frequently lift and/or move up to 75 pounds
• Ability to work independently with minimal supervision and balance requirements of multiple and varied duties

Other Skills & Abilities

Language Skills
Ability to read and comprehend simple instructions, short correspondence, and memos. Ability to write correspondence. Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization.

Mathematical Skills
Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent and to draw and interpret graphs.

Reasoning Ability
Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations. Mental stamina for problem solving and prioritizing multiple tasks.

Environmental Requirements

Will be required to work in a field environment, multiple customer sites on a daily basis.

Physical Demands

While performing the duties of this job, the employee is regularly required to use hands to operate computer keyboard reach with hands and arms. The employee frequently is required to stand, walk, and sit. The employee is continually required to climb or balance and stoop, kneel, crouch, or crawl. The employee must regularly lift and/or move up to 50 pounds, frequently lift and/or move up to 75 pounds. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception, and ability to adjust focus.

NOTE: This job description is not intended to be all-inclusive. Employee may perform other related duties as negotiated to meet the ongoing needs of the organization.

Reports to: Area Service Manager

FLSA Status: Non-Exempt           

Location: Missouri City, TX 

The Opportunity

We are seeking an experienced Commercial HVAC Service Technician. This position will work as part of our dedicated team that services our contract with Lamar Consolidated Independent School District. This position will be responsible for performing electrical and mechanical inspection, start-up maintenance on the equipment we sell.  This is a full-time opportunity for an energetic go-getter. An ideal candidate will be customer service oriented and work well with others. Position requires a high level of correspondence with Project Managers, Service Coordinators and customers.

Responsibilities

• Performs electrical and mechanical inspection and maintenance on equipment to ensure peak performance
• Perform specific preventative maintenance including belt adjustments, oiling, greasing and cleaning of equipment
• Uses experience and technical skills with preventive maintenance and system operations to determine service requirements
• Ability to interpret engineering drawings in reference to layout, location and operation of the system(s)
• Represents the company in a positive manner to other trades, contractors and owners
• Advises owner/representative of preventive maintenance inspections performed and corrective actions to be taken
• Suggest additional services that are beneficial to customer
• Works in a team-based environment to share information and workload while ensuring customer satisfaction
• Submits required paperwork to Service Coordinator in a timely manner
• Must work in a safe manner on a daily basis and ensure that all safety measures are taken at all times
• Performs other duties as assigned
• Flexibility to work overtime/ weekends, as required

The Required Profile

• High School Diploma or equivalent
• Must have valid driver’s license with good driving record
• Must have current HVAC certification and OSHA 10 Training plus 5+ years’ experience working as a Service Technician in a commercial environment
• Operating knowledge of Microsoft office software and working proficiency with hand held computer (i.e. Smartphone, iPad)
• Electrical knowledge required and EPA Certification Preferred (i.e. HVAC Journeyman, Boiler Operator, Gas Installer, etc.)
• Ability to work in diverse conditions including but not limited to mechanical equipment rooms with exposure to noisy operating equipment, exposure to extreme weather conditions, risk of electrical shock (high voltage), climbing/working at elevated heights, etc.
• Must be able to climb, crawl, stoop, kneel and must regularly lift and/or move up to 50 pounds, frequently lift and/or move up to 75 pounds
• Ability to work independently with minimal supervision and balance requirements of multiple and varied duties

Other Skills & Abilities

Language Skills
Ability to read and comprehend simple instructions, short correspondence, and memos. Ability to write correspondence. Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization.

Mathematical Skills
Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent and to draw and interpret graphs.

Reasoning Ability
Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations. Mental stamina for problem solving and prioritizing multiple tasks.

Environmental Requirements

Will be required to work in a field environment, multiple customer sites on a daily basis.

Physical Demands

While performing the duties of this job, the employee is regularly required to use hands to operate computer keyboard reach with hands and arms. The employee frequently is required to stand, walk, and sit. The employee is continually required to climb or balance and stoop, kneel, crouch, or crawl. The employee must regularly lift and/or move up to 50 pounds, frequently lift and/or move up to 75 pounds. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception, and ability to adjust focus.

NOTE: This job description is not intended to be all-inclusive. Employee may perform other related duties as negotiated to meet the ongoing needs of the organization.

Reports to: Sales Leadership      

FLSA Status: Exempt                                                      

The Opportunity

The office manager position is responsible for overall front office activities, including the reception area, mail, office purchasing requests and facilities. Also responsible for directing and coordinating office services and related activities, to ensure organizational effectiveness and efficiency. Responsible for arranging internal office moves and providing arrangements for office meetings.

Responsibilities

• Supervises and coordinates overall administrative activities for the Office Administration Department.
• Maintain the efficiency and good working conditions of all TAS facilities.
• Supervises the maintenance and alteration of office areas and equipment, as well as layout, arrangement and housekeeping of office facilities.
• Manage the negotiations of new and the maintenance of existing vendor and supplier contracts. (i.e. cleaning crews, landscape, recycling, pest control, small tenant finish projects, utility providers etc…)
• Supervises the maintenance of office equipment, including copier, fax machine, etc. Responsible for the facilities day-to-day operations and security access.
• Responsible for Sales Leader support providing a high-level of administrative support by conducting research, preparing statistical reports, handling information requests and confidential matters.
• Perform administrative functions such as preparing internal and external correspondence, preparing presentations, receiving visitors, arranging conference calls, scheduling meetings and handling travel. 
• Participates as needed in special department projects to multi-task.
• The ability to prioritize and strong organizational and time management skills are essential.
• Experienced in customer service, enjoy working both independently and in a fast-paced sales team environment.
• Performs other duties as assigned.
• Flexibility to work weekends, as required.

The Required Profile

• Bachelor’s Degree and 3 years Administrative Assistance experience; or 5 years Administrative experience
• Strong PC skills in Microsoft Word, Excel, PowerPoint, and Outlook.
• HVAC, Mechanical Contracting, Engineering or Construction industry experience a plus

Other Skills/Abilities

Language Skills
Ability to read and comprehend simple instructions, short correspondence, and memos. Ability to write correspondence. Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization.

Mathematical Skills
Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent and to draw and interpret graphs.

Reasoning Ability
Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations. Mental stamina for problem solving and prioritizing multiple tasks.

Environmental Requirements

Will be required to work in an office environment and possibly, occasionally in the field.

Physical Demands

While performing the duties of this job, the employee is regularly required to use hands to operate computer keyboard and telephone, reach with hands and arms. The employee frequently is required to stand, walk, and sit. The employee is occasionally required to climb or balance and stoop, kneel, crouch, or crawl. The employee must regularly lift and/or move up to 25 pounds, frequently lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception, and ability to adjust focus.

NOTE:  This job description is not intended to be all-inclusive. Employee may perform other related duties as negotiated to meet the ongoing needs of the organization.

Reports to: Area Service Manager

FLSA Status: Non-Exempt                                                                                                 

The Opportunity

We are seeking an experienced Commercial HVAC Service Technician. This position will be responsible for performing electrical and mechanical inspection, start-up maintenance on the equipment we sell.  This is a full-time opportunity for an energetic go-getter. An ideal candidate will be customer service oriented and work well with others. Position requires a high level of correspondence with Project Managers, Service Coordinators and customers.

Responsibilities

• Performs electrical and mechanical inspection and maintenance on equipment to ensure peak performance
• Perform specific preventative maintenance including belt adjustments, oiling, greasing and cleaning of equipment
• Uses experience and technical skills with preventive maintenance and system operations to determine service requirements
• Ability to interpret engineering drawings in reference to layout, location and operation of the system(s)
• Represents the company in a positive manner to other trades, contractors and owners
• Advises owner/representative of preventive maintenance inspections performed and corrective actions to be taken
• Suggest additional services that are beneficial to customer
• Works in a team-based environment to share information and workload while ensuring customer satisfaction
• Submits required paperwork to Service Coordinator in a timely manner
• Must work in a safe manner on a daily basis and ensure that all safety measures are taken at all times
• Performs other duties as assigned
• Flexibility to work overtime/ weekends, as required

Qualifications

• High School Diploma or equivalent
• Must have valid driver’s license with good driving record
• Must have current HVAC certification and OSHA 10 Training plus 5+ years’ experience working as a Service Technician in a commercial environment
• Operating knowledge of Microsoft office software and working proficiency with hand held computer (i.e. Smartphone, iPad)
• Electrical knowledge required and EPA Certification Preferred (i.e. HVAC Journeyman, Boiler Operator, Gas Installer, etc.)
• Ability to work in diverse conditions including but not limited to mechanical equipment rooms with exposure to noisy operating equipment, exposure to extreme weather conditions, risk of electrical shock (high voltage), climbing/working at elevated heights, etc.
• Must be able to climb, crawl, stoop, kneel and must regularly lift and/or move up to 50 pounds, frequently lift and/or move up to 75 pounds
• Ability to work independently with minimal supervision and balance requirements of multiple and varied duties

Other Skills & Abilities

Language Skills
Ability to read and comprehend simple instructions, short correspondence, and memos. Ability to write correspondence. Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization.

Mathematical Skills
Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent and to draw and interpret graphs.

Reasoning Ability
Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations. Mental stamina for problem solving and prioritizing multiple tasks.

Environmental Requirements

Will be required to work in a field environment, multiple customer sites on a daily basis.

Physical Demands

While performing the duties of this job, the employee is regularly required to use hands to operate computer keyboard reach with hands and arms. The employee frequently is required to stand, walk, and sit. The employee is continually required to climb or balance and stoop, kneel, crouch, or crawl. The employee must regularly lift and/or move up to 50 pounds, frequently lift and/or move up to 75 pounds. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception, and ability to adjust focus.

NOTE: This job description is not intended to be all-inclusive. Employee may perform other related duties as negotiated to meet the ongoing needs of the organization.

Reports to: Area Service Manager

FLSA Status: Non-Exempt                                                                                                 

The Opportunity

We are seeking an experienced Commercial HVAC Service Technician. This position will be responsible for performing electrical and mechanical inspection, start-up maintenance on the equipment we sell.  This is a full-time opportunity for an energetic go-getter. An ideal candidate will be customer service oriented and work well with others. Position requires a high level of correspondence with Project Managers, Service Coordinators and customers.

Responsibilities

• Performs electrical and mechanical inspection and maintenance on equipment to ensure peak performance
• Perform specific preventative maintenance including belt adjustments, oiling, greasing and cleaning of equipment
• Uses experience and technical skills with preventive maintenance and system operations to determine service requirements
• Ability to interpret engineering drawings in reference to layout, location and operation of the system(s)
• Represents the company in a positive manner to other trades, contractors and owners
• Advises owner/representative of preventive maintenance inspections performed and corrective actions to be taken
• Suggest additional services that are beneficial to customer
• Works in a team-based environment to share information and workload while ensuring customer satisfaction
• Submits required paperwork to Service Coordinator in a timely manner
• Must work in a safe manner on a daily basis and ensure that all safety measures are taken at all times
• Performs other duties as assigned
• Flexibility to work overtime/ weekends, as required

Qualifications

• High School Diploma or equivalent
• Must have valid driver’s license with good driving record
• Must have current HVAC certification and OSHA 10 Training plus 5+ years’ experience working as a Service Technician in a commercial environment
• Operating knowledge of Microsoft office software and working proficiency with hand held computer (i.e. Smartphone, iPad)
• Electrical knowledge required and EPA Certification Preferred (i.e. HVAC Journeyman, Boiler Operator, Gas Installer, etc.)
• Ability to work in diverse conditions including but not limited to mechanical equipment rooms with exposure to noisy operating equipment, exposure to extreme weather conditions, risk of electrical shock (high voltage), climbing/working at elevated heights, etc.
• Must be able to climb, crawl, stoop, kneel and must regularly lift and/or move up to 50 pounds, frequently lift and/or move up to 75 pounds
• Ability to work independently with minimal supervision and balance requirements of multiple and varied duties

Other Skills & Abilities

Language Skills
Ability to read and comprehend simple instructions, short correspondence, and memos. Ability to write correspondence. Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization.

Mathematical Skills
Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent and to draw and interpret graphs.

Reasoning Ability
Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations. Mental stamina for problem solving and prioritizing multiple tasks.

Environmental Requirements

Will be required to work in a field environment, multiple customer sites on a daily basis.

Physical Demands

While performing the duties of this job, the employee is regularly required to use hands to operate computer keyboard reach with hands and arms. The employee frequently is required to stand, walk, and sit. The employee is continually required to climb or balance and stoop, kneel, crouch, or crawl. The employee must regularly lift and/or move up to 50 pounds, frequently lift and/or move up to 75 pounds. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception, and ability to adjust focus.

NOTE: This job description is not intended to be all-inclusive. Employee may perform other related duties as negotiated to meet the ongoing needs of the organization.

Reports to: Turnkey Operations Manager

FLSA Status: Exempt

The Opportunity

As the Field Project Superintendent, this individual will be responsible for directing and coordinating the activities of designated projects, under the Project Manager’s direction, to ensure that the goals or objectives of the project are accomplished within the prescribed timeframe and funding parameters.  Must be detail and customer service oriented and have excellent organizational skills. Position requires a high-energy level, team-oriented, profit-driven, and customer-driven individual who can maintain a sense of urgency and communicate professionally and effectively with the sales teams, customers and manufacturers to ensure timely completion of assigned projects while maintaining customer satisfaction. Must be able to work well with others in a fast-paced & high-volume environment.

Responsibilities

• Provides daily on-site work direction to subcontractors, technicians, designers, and administration, as necessary.
• Under the direction of the Project Manager, manages and executes turnkey projects and controls installations in all areas of responsibility from start to successful completion including compliance with plans and specifications, safety, within scope and within budget of the contract, on-time, materials procurement, billing and collection.

• With the Project Manager, understands the plans and specifications for assigned projects.
• Alerts Project Manager of potential RFI (Request for Information) based on drawing and specification review and site conditions.
• Coordinates the required resources to ensure tasks are done accurately, on time, and within the scope of the contract.
  • Communicates the Project Manager for any issues, barriers, or concerns.
• Evaluates the contractual scope of work.
  • Actively communicated opportunities for additional work to the Project Manager.
  • Communicates both technical and business-related issues with the customers.

• Review labor, material cost plans and specifications for work performance.

• Reviews equipment selections and submittals to be ordered, ensuring all meet contract requirements.
• Coordinates equipment/material deliveries, responsible for equipment inspections upon delivery. Report any damage immediately.
• Schedules equipment and materials to be procured for the projects assigned.
• Coordinates all subcontractor work from outside vendors and suppliers, mechanical, controls and electrical subcontractors including scope.
• Reviews all subcontractor equipment and or material submittals ensuring all meets contract requirements.
• Represents Texas Air Systems as one of the primary on-site leaders for execution of assigned projects.

• Communicate with owners, architects, MEP consultants and general, mechanical, and electrical contractors, and owners during all phases of the project.

• Manages risk and establishes project recovery plans, when required.
• Resolves disputes with minimal need for escalation.
• Ensures project document controls/deliverables follow contract requirements and standards.
• Ensures control technicians complete the loading, device verification, and commissioning of all system controllers.
  • Drive controls pre-commissioning process and participates in final commissioning with the commissioning agent.
  • Validates complete system functionality and troubleshoots problems with subcontractors and other trades to ensure proper operation.
  • Requests and reviews project as-build and commissioning documentation.
  • Assist installers with interpretations of electrical and controls drawings, assist in controls wiring termination process as required.
• Utilizes project management software to punch assigned projects and coordinate subcontractors to complete required punch list items.
• Participate in GC and owner punch walks for assigned projects.
• Develops and maintains viable long-term relationships with contractors, customers, consultants, engineers, and subcontractors.
  • Attends job progress meetings as required.
• Administers warranty process.
  • Evaluate all warranty requests, coordinate any necessary resources to resolve warranty claim.
• Serve as a resource for customer/owner through continuing training and assists in systems troubleshooting after project closeout.
• Ensures all job-site personnel and subcontractors adhere to all safety standards including internal safety programs and OSHA requirements.
• May oversee multiple projects on an ongoing basis and available to walk job sites as needed.
• Protect and mitigate liability.
• Support and participate in company safety training & programs.

Competencies

• Demonstrated verbal and written communication skills.
  • Must have the ability to communicate technical material to a non-technical audience.
• Ability to read and comprehend simple instructions, short correspondence, and memos. Ability to write correspondence and effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization. 
• Ability to apply common sense understanding to carry out instructions furnished in written, oral or diagram form. Ability to deal with problems involving several concrete variables in standardized situations.   Mental stamina for problem solving and prioritizing multiple tasks. 

Education/Experience

• Minimum 5+ years of experience in the Commercial/Industrial HVAC, controls installation, construction environment
• Experience with large mechanical projects, HVAC equipment, preferably with large central plants (chillers, boilers, etc.), and controls
• Experience in dealing with a large and diverse number of simultaneous challenges, requiring knowledge of many different disciplines and systems preferred.
• The ability to pass and maintain background checks for access into primary schools, universities, etc.
• OSHA 10/30 certification
• CPR &First Aid Certification
• Preferred: Skills in in MS Office (Excel, Word, PowerPoint),
• Preferred: Knowledge and proficient in project management software (PlanGrid, BIM360, Procore)
• Preferred: Bi-Lingual (Spanish)

Work Environment

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essentials functions.  This position will be required to work in an office environment and frequently in the field. 

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essentials functions of this job.  Reasonable accommodation may be made to enable the individuals with disabilities to perform the essentials functions.  While performing the duties of this job, the employee is regularly required to use hands to operate a computer keyboard and telephone, reach with hands and arms. The employee frequently is required to stand, walk, and sit. The employee is occasionally required to climb or balance and stoop, kneel, crouch, or crawl. The employee must regularly lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception, and ability to adjust focus.

Reports to: Turnkey Operations Manager      

FLSA Status: Exempt

The Opportunity

As the Turnkey Project Manager this individual will be responsible for planning, directing and coordinating the activities of designated projects to ensure that the goals or objectives of the project are accomplished within the prescribed timeframe and funding parameters.  Must be detail and customer service oriented and have excellent organizational skills.  Position requires a high-energy level, team-oriented, profit-driven, and customer-driven individual who can maintain a sense of urgency and communicate professionally and effectively with the Sales Teams, Customers and Manufacturers to ensure timely completion of assigned projects while maintaining customer satisfaction. Must be able to work well with others in a fast-paced & high volume environment.

Responsibilities

• Provides work direction to subcontractors, technicians, designers, and administration as necessary.
• Plan, organize, manage and execute turnkey projects and controls installations in all areas of responsibility from start to successful completion including compliance with plans and specifications, safety, within scope and within budget of the contract, on-time, materials procurement, billing and collection.

• Develops qualification packages for competitive bid projects with input from Sales team and Sr. PM as required.
• Performs detailed review of project plans and specifications for assigned projects.
• Develops RFI (Request for Information) based on drawing and specification review, present RFI’s to sales team and GC/Owner as required.
• Develops project schedules using input from GC, Owner and subcontractors. Executes according to plan for assigned projects.
• Coordinates the required resources to ensure tasks are done accurately, on-time, billed, within budget and within scope of the contract.
• Develops and evaluates the contractual scope of work.
  • Actively pursues additional work through change orders.
  • Helps prepare and approves cost estimates, contract terms & conditions, and technical responses to client requests for bid/proposals.
  • Communicates both technical and business-related issues with the clients.
• Reviews and approves equipment selections and Submittals to be ordered, ensuring all meet contract requirements.
• Coordinate equipment/material deliveries, responsible for equipment inspections upon delivery. Report any damage immediately.
• Schedule equipment and materials to be procured for the projects assigned.
• Coordinates all subcontractor work from outside vendors and suppliers, mechanical, controls and electrical subcontractors including scope, terms and conditions.
• Review all subcontractor equipment and or material submittals ensuring all meets contract requirements.
• Represents Texas Air Systems as one of the primary on-site leaders for execution of teams on assigned projects.
• Manages risk and establishes project recovery plans, when required. Resolves disputes with minimal need for escalation.
• Generate Schedule of Values for TAS contract to present to Customer/Owner for approval.
  • Review and approve subcontractor Schedule of Values.
  • Review and approve subcontractor invoicing, release inside sales to pay.
• Ensures project document controls/deliverables follow contract requirements and Standards.
• Ensures control technicians complete the loading, device verification, and commissioning of all system controllers.
  • Drive controls pre commissioning process and participates in final commissioning with CXA.
  • Validates complete system functionality and troubleshoots problems with subcontractors and other trades to ensure proper operation.
  • Requests and reviews project as-build and commissioning documentation.
  • Assist installers with interpretations of electrical and controls drawings, assist in controls wiring termination process as required.
• Utilizes project management software to punch assigned projects and coordinate subcontractors to complete required punch list items.
• Participate in GC and Owner punch walks for assigned projects.
• Assembles IOM (Installation Operations and Maintenance) files adhering to contract requirements for delivery to GC/Owner.
• Develops warranty files for GC/customer and ensures proper execution of warranty.
• Develops and maintains viable long-term relationships with contractors, clients, consultants, engineers and subcontractors. Attends job progress meetings as required.
• Administers warranty process. Evaluate all warranty requests, coordinate any necessary resources to resolve warranty claim.
• Serve as a resource for customer/owner through continuing training and assists in systems troubleshooting after project close out.
• Ensures all job-site personnel and subcontractors adhere to all safety standards including internal safety programs and OSHA requirements.
• Comply with project contract including legal notifications, administration, change order procedures, billing, contract schedules, claim procedures and other contract requirements.
• Manage multiple projects on an ongoing basis and available to walk job sites as needed.
• Communicate with owners, architects, MEP Consultants and General, Mechanical and Electrical Contractors, and owners during all phases of the project.
• Protect and mitigate liability
• Review labor, material cost plans and specifications for work performance.
• Support and participate in company safety training & programs.
• Read, understand and interpret building plans & specifications
• Develop and grow relationships with customers, contractors, project engineers and manufacturers
• Review and verify project requirements, constraints, and sales team responsibilities to meet all of the customer’s system design, installation and maintenance expectations
• Investigate concerns, implement corrective action and communicate with customers and co-workers as necessary to maximize customer satisfaction
• Effectively communicates to Leadership team and makes presentations as to how the project is developing.

The Required Profile

• Bachelor’s degree in Construction, Civil, Mechanical, Electrical Engineering, Construction Management, Architecture or related field, or equivalent work-related experience
• Minimum 5+ years of experience in the HVAC, estimating, engineering, construction management or contracting environment
• Project management experience with large mechanical projects
• Management experience with projects related to HVAC equipment; preferably with large central plants (chillers, boilers, etc.)
• Demonstrated verbal and written communication skills. Must have the ability to communicate technical material to a non-technical audience.
• Proficient skills in in MS Office (Excel, Word, PowerPoint), project management software (PlanGrid, BIM360, Procore)
• Experience in dealing with a large and diverse number of simultaneous challenges, requiring knowledge of many different disciplines and systems preferred.
• The ability to obtain and maintain background check for access into primary schools, universities, etc.
  • OSHA 30 certification.
  • CPR &First Aid Certification
• Preferred: Experience working with HVAC control systems
• Preferred: Experience reading and interpreting plans and specifications
• Preferred: Experience working with large chiller projects (2,000 tons or larger)

Other Skills/Abilities

Language Skills
Ability to read and comprehend simple instructions, short correspondence, and memos. Ability to write correspondence. Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization.

Mathematical Skills
Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent and to draw and interpret graphs.

Reasoning Ability
Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations. Mental stamina for problem solving and prioritizing multiple tasks.

Environmental Requirements

Will be required to work in an office environment and possibly, occasionally in the field.

Physical Demands

While performing the duties of this job, the employee is regularly required to use hands to operate computer keyboard and telephone, reach with hands and arms. The employee frequently is required to stand, walk, and sit. The employee is occasionally required to climb or balance and stoop, kneel, crouch, or crawl. The employee must regularly lift and/or move up to 25 pounds, frequently lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception, and ability to adjust focus.

NOTE:  This job description is not intended to be all-inclusive. Employee may perform other related duties as negotiated to meet the ongoing needs of the organization.

WHO WE ARE 

Zeta Global (NYSE: ZETA) is the AI-Powered Marketing Cloud that leverages advanced artificial intelligence (AI) and trillions of consumer signals to make it easier for marketers to acquire, grow, and retain customers more efficiently. Through the Zeta Marketing Platform (ZMP), our vision is to make sophisticated marketing simple by unifying identity, intelligence, and omnichannel activation into a single platform – powered by one of the industry’s largest proprietary databases and AI. Our enterprise customers across multiple verticals are empowered to personalize experiences with consumers at an individual level across every channel, delivering better results for marketing programs. Zeta was founded in 2007 by David A. Steinberg and John Sculley and is headquartered in New York City with offices around the world. To learn more, go to www.zetaglobal.com.

THE ROLE

Zeta Global is looking for a seasoned, external client-engaging Senior Manager, Data Science & Analytics (individual contributor role) for its ZX Activation division.  They will be responsible for prescribing a performance-oriented marketing and analytics strategy to achieve optimal performance in the client’s customer acquisition efforts.  

This position will partner with cross-functional teams including but not limited to Sales, Client Success, Operations, Engineering, and Data Cloud. You will support strategic growth initiatives by delivering actionable insights to helping clients acquire new customers.  You will benefit from a globally distributed Analytics team that provides essential support across data QA, reporting, and tool creation, allowing you to prioritize high-impact strategy work. 

RESPONSIBILITIES

• Strategic Leadership 
  • Define and drive a clear analytics vision aligned to client engagement, media performance, and marketing measurement priorities. 
  • Champion a data-driven culture by embedding analytics into strategic planning, campaign optimization, and decision-making processes. 
  • Lead the development and execution of measurement frameworks tailored to each client’s objectives, ensuring alignment with business goals. 
• Data & Analytics 
  • Translate data into actionable insights by identifying performance drivers, resolving anomalies, and crafting compelling narratives that demonstrate media impact. 
  • Establish and maintain robust testing frameworks that are statistically valid and operationally scalable. 
  • Drive confidence and alignment by delivering actionable insights rooted in analytics, business strategy, and persuasive communication. 
  • Provide business feedback as a key stakeholder in the development of standardized dashboards and advanced analytics to measure the effectiveness of campaigns. 
  • Leverage predictive and prescriptive analytics to identify trends, opportunities, and risks related to client behavior and retention. 
• Marketing Measurement 
  • Utilize advanced analytics to quantify marketing impact and ROI, and partner cross-functionally to diagnose and address performance irregularities. 
  • Implement robust A/B and multivariate testing and experimentation protocols to optimize campaigns and maximize impact. 

REQUIREMENTS

• Master’s degree in Analytics, Management Science, MIS or similar quantitative disciplines. 
• 8+ years of experience in Analytics, marketing measurement, campaign optimizations, with a strong focus on email marketing. 
• Expertise in advanced analytics tools and Business Intelligence tools. 
• Proven experience designing and scaling experiments in a digital environment. 
• Exceptional analytical and problem-solving skills with the ability to translate complex data into actionable insights. 
• Excellent communication and presentation skills, with the ability to influence senior stakeholders and clients. 

BENEFITS & PERKS

• Unlimited PTO
• Excellent medical, dental, and vision coverage
• Employee Equity
• Employee Discounts, Virtual Wellness Classes, and Pet Insurance And more!!

SALARY RANGE

The salary range for this role is $125,000 - $145,000 depending on location and experience. 

PEOPLE & CULTURE AT ZETA

Zeta considers applicants for employment without regard to, and does not discriminate on the basis of an individual’s sex, race, color, religion, age, disability, status as a veteran, or national or ethnic origin; nor does Zeta discriminate on the basis of sexual orientation, gender identity or expression.  

We’re committed to building a workplace culture of trust and belonging, so everyone feels invited to bring their whole selves to work. We provide a forum for employees to celebrate, support and advocate for one another. Learn more about our commitment to diversity, equity and inclusion here:  https://zetaglobal.com/blog/a-look-into-zetas-ergs/ 

ZETA IN THE NEWS!

https://zetaglobal.com/press/?cat=press-releases 

#LI-ND1

#LI-remote

Role Summary

AST SpaceMobile is hiring part-time AI Quality Technician Labeler in Midland, TX to label imagery of spacecraft components, sub-assemblies, and factory-floor assembly steps used to train AST’s computer-vision and robotics AI models.

 Working on-site in the AI Lab, you will use AST’s in-house labeling software to draw bounding boxes, polygons, and segmentation masks; classify components and defects; and follow detailed labeling guidelines defined by AST’s data scientists and manufacturing quality engineers. This is a high-precision, security-controlled role: the lab is a no-personal-electronics environment, and your accuracy and consistency directly determine the quality of the AI models AST relies on for visual inspection and robotic operation.

The role is well suited to detail-oriented people who enjoy focused screen work, take pride in careful documentation, and want to contribute to the next generation of space-based connectivity.

Key Responsibilities

• Label images and short video clips of spacecraft components, sub-assemblies, and assembly steps using AST’s in-house computer-vision labeling software
• Apply bounding boxes, polygons, segmentation masks, keypoints, and classification tags according to AST’s labeling guidelines and ontology
• Maintain a high level of accuracy and consistency across labeling tasks, meeting throughput and quality targets set by the AI Lab Manager
• Flag ambiguous, defective, or unusual images for review by quality inspectors, engineers, or data scientists
• Participate in calibration sessions, inter-rater agreement reviews, and ontology refinement discussions
• Follow all AI Lab security and operations rules, including no personal cell phones, cameras, personal electronics, or removable storage media in the lab
• Maintain accurate logs of completed work batches, time on task, and any issues encountered
• Partner with the AI Lab Manager and quality inspectors during on-floor image-capture sessions when required

Required Qualifications

• High school diploma or equivalent
• Strong attention to detail and ability to maintain accuracy on repetitive visual tasks for sustained periods
• Basic computer literacy: comfortable using a mouse, keyboard, and web-based or desktop labeling tools
• Ability to follow written instructions, ontologies, and quality guidelines closely
• Ability to be physically on-site in Midland, TX for the agreed part-time schedule
• Willingness to comply with strict no-personal-electronics, no-photography, and no-removable-media lab rules

Preferred Qualifications

• Prior experience with image annotation, data labeling, or QA work
• Familiarity with labeling tools such as CVAT, Labelbox, Scale, or similar platforms
• Background in manufacturing quality, optical inspection, photography, or technical documentation
• Interest in AI, computer vision, robotics, or aerospace
• Coursework or certificate in computer technology, drafting, electronics, or related field

Compensation & Benefits

• Base hourly rate of $20.00/ hour with shift premium for night shift of 20%
• Part-time, on-site role in Midland, TX
• Opportunity to contribute directly to AI models that support spacecraft manufacturing and operations
• Shift hours starting at 7am – 3pm Day shift or 3:00 pm to 11pm (Night shift with 20% premium) Monday – Friday. We are flexible with how many hours candidates can work in a shift. We are able to work around school schedules, daycare, and appointments. Great part time work!

This job description may not be inclusive to the duties and responsibilities listed. Additional tasks may be assigned to the employee from time to time or the scope of the job may change as needed by business demands. 

Title: Carrier Partnerships Manager

Location: Austin, TX (Flexible/Hybrid) 

Reporting to:  V.P. of Business Development & Partnerships

About Hippo:

Hippo exists to protect the joy of homeownership. We believe that insurance should protect the things you treasure through an intuitive, modern experience. We provide tailored insurance coverage and preventative maintenance plans that keep you protected throughout your homeowner journey. We’ll also help you find coverage for everything life brings—from auto to flood—reimagining how you care for your home.

About the Role: 

The Carrier Partnerships Manager is responsible for building, managing, and expanding relationships with Hippo's third-party insurance carrier partners. This role owns the carrier strategy end-to-end, including identifying coverage gaps, sourcing and onboarding new carriers, and negotiating commission structures and incentive programs. The ideal candidate brings a mix of strategic thinking, relationship management, and strong insurance market knowledge.

About You:

You are a strategic relationship builder who excels at developing and managing high-impact partnerships. You bring strong negotiation and influencing skills, allowing you to align diverse stakeholders and drive mutually beneficial outcomes. With a sharp eye for market and competitive analysis, you identify opportunities, anticipate shifts, and position initiatives for success. You thrive in cross-functional environments, collaborating seamlessly across teams to move complex projects forward. Above all, you communicate with clarity and confidence, delivering executive-level insights that inform decisions and inspire action.

What You'll Do:

Carrier Relationship Management

• Serve as the primary point of contact for all third-party carrier partners 
• Build and maintain strong, long-term relationships with carrier executives and operational stakeholders.
• Conduct regular performance reviews and business updates with third-party carriers

Carrier Strategy & Expansion

• Identify product, geographic, and underwriting gaps and and proactively source new third-party carrier partners
• Lead end-to-end carrier onboarding, including due diligence, contracting, and internal coordination.
• Monitor third-party carrier appetite, guidelines, and capacity to alignment with business needs

Negotiation & Commercial Management

• Negotiate commission structures, overrides, profit-sharing agreements, and incentive programs
• Partner with finance and leadership to model and evaluate third-party carrier economics
• Ensure agreements that align with company growth goals and profitability targets

Cross-Functional Collaboration

• Collaborate closely with sales and operations teams to support third-party carrier initiatives
• Communicate third-party carrier requirements, changes, and opportunities internally
• Support new product launches and market expansions from a third-party carrier perspective

Performance & Market Insights

• Track third-party carrier performance metrics, recommend optimization strategies 
• Stay informed on insurance market trends, third- party carrier strategies, and competitive dynamics 
• Provide leadership with insights and recommendations on third-party carrier related risks and opportunities

Must Haves:

• 5+ years of experience in insurance carrier management, brokerage, underwriting, or related roles
• Strong understanding of P&C insurance products, carrier economics, and distribution models
• Proven experience negotiating commissions, incentives, or agency/carrier agreements
• Excellent relationship-building, communication, and negotiation skills

Nice to Have:

• Experience working with multiple carriers across different lines or states
• Familiarity with insuretech or digitally enabled insurance platforms
• Analytical mindset with comfort interpreting financial and performance data

Benefits and Perks

Hippo treats its team members with the same level of dedication and care as we do our customers, which is why we’re fortunate to provide all of our Hippos with:

• Healthy Hippos Benefits - Multiple medical plan options, 100% covered dental and vision for you and your family, and a wellness program that rewards healthy habits. We also offer a 401(k)-retirement plan, short & long-term disability, employer-paid life insurance, Flexible Spending Accounts (FSA) for health and dependent care, and an Employee Assistance Program (EAP)
• Equity - This position is eligible for equity compensation 
• Training and Career Growth - Training and internal career growth opportunities
• Flexible Time Off - You know when and how you should recharge
• Little Hippos Program - We offer 12 weeks of parental leave for primary and secondary caregivers
• Hippo Habitat - Snacks and drinks available for onsite employees 

Hippo is an equal opportunity employer, and we are committed to building a team culture that celebrates diversity and inclusion. Hippo’s applicants are considered solely based on their qualifications, without regard to an applicant’s disability or need for accommodation. Any Hippo applicant who requires reasonable accommodations during the application process should contact the Hippo’s People Team to make the need for an accommodation known. 

Position Summary: 

Witherite Law Group and associated companies seeks professionals who want to join a high-performing team committed to working together to accomplish our mission and uphold our values of People First, Unmatched Expertise, and Integrity Always. The Project Manager- Operational Improvement will drive key projects aimed at optimizing business operations, solving complex problems, and ensuring efficient processes. The ideal candidate is a hands-on problem solver with excellent communication skills and a track record of delivering process improvements. This is a full-time, in-person position offering an opportunity to work closely with cross-functional teams and senior leadership to make a significant impact on organizational performance. 

Key Responsibilities: 

• Project Management: Lead and manage multiple projects from initiation through completion, coordinating cross-functional teams to deliver results on time and within budget. Ensure project scope, timelines, and resources are effectively controlled throughout the project lifecycle.
• Operational Optimization: Analyze current operational processes to identify inefficiencies or areas for improvement. Develop and implement actionable plans to optimize workflows, increase productivity, and reduce costs while maintaining quality standards.
• Problem Solving: Apply strong analytical and problem-solving skills to overcome project obstacles and address operational challenges. Proactively manage risks and devise effective solutions to keep initiatives on track and achieve project objectives.
• Presentations & Communication: Prepare and deliver clear, compelling presentations on project plans, progress, and outcomes to stakeholders, including executive leadership. Communicate project status and recommendations in a concise manner, ensuring alignment with organizational goals and securing buy-in for key initiatives.
• Stakeholder Collaboration: Work closely with various departments (e.g., operations, finance, IT, etc.) to implement process changes and improvements. Facilitate collaboration and knowledge-sharing among team members and ensure that all stakeholders are informed and engaged throughout the project. Foster a culture of continuous improvement by monitoring project outcomes and key performance indicators (KPIs) to measure success and inform future optimizations.

Qualifications: 

• Education: Bachelor’s degree in Business, Engineering, Operations Management, or a related field (or equivalent work experience) is strongly preferred. An advanced degree (MBA or similar) is a plus.
• Experience: 3+ years of experience in project management, operations, or process improvement roles, with a proven track record of delivering projects successfully and driving operational changes. Experience leading projects from planning through execution and working with cross-functional teams is essential.
• Project Management Skills: Demonstrated ability to manage project scope, timelines, and budgets effectively. Familiarity with project management methodologies (traditional and/or agile) and the ability to handle multiple projects simultaneously.
• Analytical & Problem-Solving: Strong analytical thinking and problem-solving skills, with the ability to interpret data and metrics to make informed decisions. Capable of identifying root causes of issues and implementing data-driven solutions.
• Communication: Excellent communication and interpersonal skills, both written and verbal. Ability to distill complex information into clear, concise reports and presentations. Experience communicating with and presenting to senior executives is highly valued.
• Leadership & Teamwork: Proven leadership abilities in a team environment. Ability to influence and guide cross-functional teams without direct authority, driving alignment and collaboration to achieve project goals.

Physical Requirements:  

• Office environment with normal business hours necessary to satisfactorily perform job functions.   
• Stationary Position – Must be able to remain in a stationary position up to 50% of the time.  
• Move or Traverse – This position needs to occasionally move about inside the office to access file cabinets, meeting rooms, office machinery, etc.  May occasionally ascends/descends the stairs to get to other floors, cafeteria and parking area.
• Dexterity – constantly operates a computer and other office machinery such as a copy machine/printer.  
• Move, Transport, Position, Put, Install, Remove - Occasionally moves supplies weighing up to 10 pounds for various presentation and event needs. 
• Communicate, Detect, Converse with, Discern, Convey, Express oneself, Exchange information - The ability to communicate information and ideas so others will understand. Must be able to exchange accurate information in these situations.
• Detect, Determine, Perceive, Identify, Recognize, Judge, Observe, Inspect, Estimate, Assess - The ability to observe details at close range (within a few feet of the observer).

Location: Fort Worth, TX

Schedule: Wednesday - Saturday / 6:00 AM - 4:30 PM

Compensation: $18.00

Role Description:

This is an incredibly important position that helps to monitor inventory activities of all clients at each fulfillment center while allowing all existing operations team members to remain focused on their day-to-day responsibilities. As ShipBob continues to grow, it is imperative to provide a great experience in serving our clients’ needs while maintaining sustainable growth and scalability from an operations perspective. This role reports to the Operations Manager, Fulfillment Operations, who also serves as the backup for this role.

What you’ll do:

• Investigate inventory discrepancies reported by the Operations team. 
• Perform physical inventory cycle counts and reconcile inventory variances. 
• Communicate updates and relay important operational information about clients directly to ICQA Lead. 
• Resolve merchant facing requests around inventory related issues. 
• Comprehension of cycle counts and inventory control processes according to written SOP’s. 
• Ensure inventory variances are researched and resolved in a timely manner, allowing fulfillment of outbound orders. 
• Ensure timely communications to MC team for any orders not able to be fulfilled due inventory discrepancies. 
• This role includes responsibility for ensuring products are handled, stored, and distributed in a manner that maintains their safety, quality, and legality. Team members are expected to follow all standard operating procedures, report any concerns related to product condition or integrity, support traceability through accurate record-keeping, and contribute to a culture of continuous improvement and product safety awareness. 
• Additional duties and responsibilities as necessary. 

What you'll bring to the table:

• Demonstrates the ability to quickly adapt to changing conditions and solve problems in a timely fashion.
• Ability to determine inventory discrepancies, perform physical inventory cycle counts, and reconcile inventory variances.
• Possesses effective written and verbal communication skills; displays reading comprehension skills.
• Displays the ability to multitask and handle multiple issues at the same time without stress.
• Displays attention to details.
• Ability to lift up to 50 lbs without any health limitations.
• Able to stand and walk continuously during and up to an 8-10hr shift.
• Able to bend, stoop, reach above, and push/pull frequently.
• May be required to flex into other departments as needed.

Perks and Benefits:

• Medical, Dental, Vision & Basic Life Insurance 
• 401K Match 
• Weekly paycheck with paid overtime eligibility  
• Pay Progression Program 
• Paid Time Off & Sick Time Off 
• Comprehensive Benefits Package >>> https://www.shipbob.com/careers/  
• See Our High-Performing Culture >>> Check us out on Instagram (@lifeatshipbob) 

#LI-DNI

Please note: this role is 100% in-office in Katy, Texas.

As an Agent Experience Manager you are the first person our customers meet when they join Compass and will be their account manager from that day forward. You will support our customers with everything including but not limited to understanding Compass, training on our tools and programs, assisting with marketing requests and more. As an AEM you are passionate about your customers and delivering a world class experience.

At Compass You Will:

• Manage a portfolio of high-touch customers by serving as their day-to-day contact for questions and issues via phone calls, emails, and in-person meetings

• Promote the adoption of Compass technology and adjacent services by providing customers with 1:1 support, strategic recommendations, and group training sessions

• Provide essential marketing support by answering questions, creating collateral from templates including listing presentations and postcards, and being the liaison to marketing specialists for more complex support requests

• Partner with the Onboarding team on strategy and logistics for welcoming new customers to Compass

• Support ongoing projects such as new office openings, national initiatives, and new Expansion/M&A activity

• Work collaboratively with other team members and departments to champion questions and feedback on behalf of the agent

• Serve as a mentor to Agent Experience Coordinator(s) by being available for questions and managing escalations

• Be a culture carrier who inspires and empowers those around you with a positive and constructive approach to creating and implementing change

What We're Looking For:

• 2-3 years of experience in customer service, training, office management, hospitality, or operations

• Previous experience in real estate a plus

• Previous experience with live or remote training a plus

• Previous experience working with enterprise technology (Zendesk, Salesforce, Confluence) a plus

• Passion for supporting and serving agents trying to grow their businesses

• The ability to establish credibility with key agent decision-makers and influencers

• Great listening skills, connects well with others, and is empathetic of the customer’s pain points

• A passion for creating community within a space; you encourage in-office interaction, bonding and engagement

• Strong problem-solving and analytical skills, allowing you to adapt and formulate solutions quickly

• Skilled communicator with great interpersonal skills, ability to build and manage relationships

• Meticulous attention to detail, highly organized

• Strong creative writing skills and eye for design

• Ability to work in the office during standard operating hours

• Ability to lift up to 25 lbs

Please note: this role is 100% in-office in Katy, Texas.

Please note: this role is 100% in-office in Katy, Texas.

As a Customer Success Manager (internally known as an Agent Experience Manager) you are the first person our customers meet when they join Compass and will be their account manager from that day forward. You will support our customers with everything including but not limited to understanding Compass, training on our tools and programs, assisting with marketing requests and more. As an AEM you are passionate about your customers and delivering a world class experience.

At Compass You Will:

• Manage a portfolio of high-touch customers by serving as their day-to-day contact for questions and issues via phone calls, emails, and in-person meetings

• Promote the adoption of Compass technology and adjacent services by providing customers with 1:1 support, strategic recommendations, and group training sessions

• Provide essential marketing support by answering questions, creating collateral from templates including listing presentations and postcards, and being the liaison to marketing specialists for more complex support requests

• Partner with the Onboarding team on strategy and logistics for welcoming new customers to Compass

• Support ongoing projects such as new office openings, national initiatives, and new Expansion/M&A activity

• Work collaboratively with other team members and departments to champion questions and feedback on behalf of the agent

• Serve as a mentor to Agent Experience Coordinator(s) by being available for questions and managing escalations

• Be a culture carrier who inspires and empowers those around you with a positive and constructive approach to creating and implementing change

What We're Looking For:

• 2-3 years of experience in customer service, training, office management, hospitality, or operations

• Previous experience in real estate a plus

• Previous experience with live or remote training a plus

• Previous experience working with enterprise technology (Zendesk, Salesforce, Confluence) a plus

• Passion for supporting and serving agents trying to grow their businesses

• The ability to establish credibility with key agent decision-makers and influencers

• Great listening skills, connects well with others, and is empathetic of the customer’s pain points

• A passion for creating community within a space; you encourage in-office interaction, bonding and engagement

• Strong problem-solving and analytical skills, allowing you to adapt and formulate solutions quickly

• Skilled communicator with great interpersonal skills, ability to build and manage relationships

• Meticulous attention to detail, highly organized

• Strong creative writing skills and eye for design

• Ability to work in the office during standard operating hours

• Ability to lift up to 25 lbs

Please note: this role is 100% in-office in Katy, Texas.

About the role:

We are seeking a strategic, hands-on FP&A Sr Manager to lead our global Financial Planning & Analysis (FP&A) function. This is a high-impact role with exposure to executive leadership and responsibility for guiding business performance across the company. You’ll lead a growing team and own our financial planning infrastructure, driving insights that shape strategic priorities, investment decisions, and operational efficiency. 
If you're passionate about scaling processes, developing talent, and enabling business partners through analytics and financial acumen, this is your opportunity to lead and make a difference.

Job Responsibilities:

• Leadership & Team Development - Build, lead, and mentor a high-performing FP&A team that delivers business-critical financial support and insights
• Strategic Business Partnership - Serve as a trusted advisor to senior leaders across the company, translating financial data into actionable insights that inform strategic decisions
• End-to-End Planning Ownership- Lead company-wide financial planning cycles, including annual budgets, long-range plans, and rolling forecasts
• Financial Reporting & Performance Analysis - Deliver timely, high-quality reporting packages with analysis of variances, business drivers, and financial risks/opportunities
• Financial Modeling & Decision Support - Develop and maintain robust, scalable financial models and dashboards to evaluate performance, investments, and strategic scenarios
• Systems & Process Optimization - Drive the adoption, implementation, and enhancement of FP&A systems and tools to improve planning efficiency and reporting capabilities
• Cross-Functional Collaboration - Partner closely with Accounting, HR, and business leaders to ensure alignment between actuals, forecasts, and strategic goals
• Expense & Headcount Management - Oversee operating expense planning, headcount tracking, and cost allocation across functions and global regions
• Executive & Board Support - Prepare compelling financial narratives and presentation materials for executive leadership and board meetings
• Continuous Improvement & Governance - Champion best practices in FP&A, driving ongoing improvements in forecasting accuracy, reporting cadence, and data integrity

Job Requirements:

• Bachelor’s or advance degree in Finance, Accounting, Economics, or related field; MBA or relevant certification (e.g., CFA, CPA) a plus
• 6–8+ years of progressive FP&A or corporate finance experience, including 2+ years in a team leadership capacity
• Proven ability to partner cross-functionally with senior executives across G&A, R&D, or GTM functions
• Experience implementing or optimizing FP&A tools (e.g., Vena, Anaplan, Adaptive Insights, Planful)
• Advanced financial modeling, forecasting, and scenario planning skills
• Expertise in MS Tools and financial systems; experience with visualization platforms (e.g., Power BI) preferred
• Strong understanding of accounting principles and how they integrate with planning
• Exceptional communication and executive presence with the ability to synthesize complex data into clear business narratives
• Comfortable navigating ambiguity in a high-growth, fast-paced global environment

Why Join Us:

• High-impact role with strategic visibility and influence.
• Opportunity to scale a function and shape company-wide financial operations. 
• Work in a collaborative and fast-moving global organization. 
• Competitive compensation and benefits, with a focus on growth and development. 

Empower decisions. Drive growth. Lead with insight. 
Apply now to become a key force behind our financial strategy and execution.

Salary Range:

The anticipated base salary range for this position is between $150,000 and $200,000. Base salary ranges may vary by geographic location and relevant experience, education, certifications, and seniority as compared to others doing substantially similar work. There is no guarantee an offer will be at the top of the posted range based on the salary analysis.

Here are some of our local benefits:

• Three weeks' paid time off plus 15 paid holidays, floating holidays, and volunteer time off
• Gym membership subsidy
• Medical and dental insurance
• Pet insurance
• Employee Assistance Program
• College Savings Plan
• Travel assistance
• 401(k) with up to 4% employer match

#LI-MM1

We're looking for a Revenue Enablement Manager for our Customer Office to own the enablement experience for Hootsuite's post-sale organization including Customer Success Managers, Renewal Owners, and the broader customer-facing teams responsible for retention, expansion, and long-term value delivery. This role sits within the Revenue Enablement function and is dedicated to building the capabilities, frameworks, and learning systems that drive net revenue retention.

This position operates at the intersection of customer success strategy and field execution, ensuring that CSMs and renewal owners have the knowledge, tools, and skills to deepen customer relationships, demonstrate ROI, and grow accounts. 

This role is open in USA and Canada in provinces and states we can legally hire in and will report into the Chief of Staff, Revenue.

WHAT YOU’LL DO

• Develop and maintain customer success and renewal motion playbooks, strategic business review (SBR) guides, customer office management framework and expansion play materials in close collaboration with CS Leadership, Customer Experience & Strategy, Product Marketing, and Revenue Operations.
• Build a coaching cadence for the customer office, leveraging AI conversation intelligence and customer health data to identify skill gaps, improve discovery and value-articulation skills, and increase commercial confidence among CSMs and renewal owners.
• Translate Hootsuite's value proposition into assets and internal training that equip the post-sale team to demonstrate ROI, connect usage to business outcomes, and tell a compelling story at renewal and expansion.
• Design and deliver enablement programs to ensure the post-sale team is fully prepared ahead of any change that affects how they show up with customers.
• Partner with the Revenue Operations and Customer Experience & Strategy teams to drive adoption of CS tools, health scoring systems, and renewal workflows. Turn process and system changes into clear enablement experiences that reduce friction and increase consistency across the team.
• Build a continuous learning program for CSMs and renewal owners through initiatives that reinforce value-based engagement, commercial acumen, and multi-threaded relationship building.
• Establish and track enablement metrics tied to post-sale performance, such as NRR, expansion pipeline, renewal conversion rates, and program adoption, iterating based on field feedback and CS leadership input.
• Serve as an active member of the Revenue Enablement Council, representing the post-sale voice and ensuring customer office initiatives are properly coordinated and sequenced across the broader GTM organization.

WHAT YOU’LL NEED

• 8+ years of experience in customer success enablement, CS operations, or a quota-carrying CSM/account management role within a B2B SaaS company. Background in consulting or strategic advisory is a major plus. 
• Demonstrated experience building and delivering enablement programs with measurable impact on NRR, renewal rates, or expansion pipeline
• Deep understanding of the customer success motion  health scoring, QBR/EBR frameworks, value realization methodologies, and renewal commercial negotiation
• Experience with AI-powered customer success tools, including conversational intelligence, AI-assisted health scoring, and automated coaching systems with a practical understanding of how to embed these capabilities into CSM workflows to improve retention outcomes and commercial effectiveness.
• Familiarity with CS platforms (e.g., Gainsight, Salesforce, Gong, and LMS tools)
• Experience working cross-functionally with CS Leadership, Product Marketing, RevOps, and Finance to build renewal and expansion programs that are both commercially rigorous and customer-centric
• Strong facilitation and communication skills. Effective in designing async learning and running live workshops with experienced CSMs and commercial-focused renewal teams
• Ability to translate complex product value into clear, customer-facing narratives and internal training that builds commercial confidence across the post-sale team

WHO YOU ARE

• Solution seeker: You’re focused on tackling new challenges, solving problems, and moving the business forward—and you don’t wait to be asked.
• Lifelong learner: You have a growth mindset – you’re here to learn, experiment, seek, apply, and provide feedback, share what works with your team, and move on from what doesn’t.
• Resilient adapter: In the face of change and challenges, you bring a thoughtful, calm approach, and a focus on finding the new opportunity.
• Intentional collaborator. You build positive working relationships across the business, bringing people together to foster new opportunities and to facilitate the efficient flow of information.
• Critical challenger: You have the trust in your team to ask difficult questions in order to get to the best end result.
• Active communicator: You listen actively and communicate ideas and information clearly, inclusively, and proactively.
• Integrated thinker: You look beyond your role and responsibilities to understand how your team’s work drives broader organizational goals.
• Accountable owner: You take pride in the work you’re responsible for with a mindset of ultimate accountability and reliability for the outcomes.
• Bar-raiser: You step up to help your team grow and succeed, even when that means going beyond what might be expected.

In all we do, our six guiding principles light the way:

Step Up: Show the world what it looks like to live and work by these guiding principles. #StepUp

One Team: Make Hootsuite a place where everyone feels safe, welcome, valued, and empowered to do their best  work without compromising who they are. #OneTeam #FreeToBeMe

Customer Obsessed: Focus relentlessly on helping our customers succeed. #CustomerObsessed

Go Fast, Be Agile: Widen our competitive advantage by committing to speed and simplicity over perfection and complexity. #GoFastBeAgile

Play to Win: Commit to building an incredible, profitable company for our customers, our employees, and our stakeholders. #PlayToWin #NoExcuses

Neighbours & Allies: Give back to our communities and be an ally. #SocialForGood #Allies

Accommodations will be provided as requested by candidates taking part in all aspects of the selection process.

This posting is for a current vacancy for which we are actively hiring.

#LI-NS1 #LI-Hybrid

Team Description:

The Neuralink Clinical team is at the heart of an ecosystem that merges neuroscience, engineering, and medicine. We work to shape the future of brain-computer interface (BCI) technology through the planning, launch, and execution of groundbreaking human clinical trials. Our team is built on a foundation of excellence, aiming to uphold the highest standards of Good Clinical Practice (GCP) while redefining what’s possible and revolutionizing the way people interact with technology. Through strict compliance with ethical and regulatory protocols, we focus on ensuring the well-being of our trial participants while advancing the frontiers of neuroscience! Every day will bring fresh challenges and unprecedented opportunities to pioneer new approaches in the pursuit of our mission. From navigating regulatory pathways, designing trial protocols and documentation, and executing clinical trials, our team is critical  in translating Neuralink’s BCI technology for clinical use!

Job Description and Responsibilities:

As a Clinical Program Manager, you will be the primary architect of Neuralink’s human clinical trial operations, transforming high-level strategy into rigorous, executable clinical programs. We are seeking a high-autonomy leader who thrives on ambiguity and drives projects to completion with surgical precision. In our hyper-dynamic environment, you aren't just managing timelines—you are building the infrastructure for the future of neurotechnology. You will be expected to:

Strategic Oversight & Relationship Management

• Act as the Principal Lead for complex clinical programs, owning end-to-end delivery and ensuring all milestones align with broader organizational objectives.
• Cultivate High-Stakes Partnerships across internal engineering and regulatory teams, as well as external vendors, strategic partners, and world-class clinical research sites.
• Champion Stakeholder Readiness by overseeing the training and credentialing of cross-functional teams, ensuring every contributor is equipped to operate within the trial’s rigorous requirements.

Operational Excellence & Scalability

• Engineer Scalable Frameworks to expand clinical operations across diverse global geographies, prioritizing safety, quality, and regulatory compliance at every inflection point.
• Lead Commercial & Financial Negotiations with trial sites, driving contract execution, budget optimization, and long-term financial planning to maximize trial efficiency without compromising site engagement.
• Drive Data Intelligence by leading the synthesis and analysis of clinical data to provide actionable insights for program refinement.

Compliance & Regulatory Stewardship

• Navigate Global Regulatory Landscapes to secure study approvals and maintain impeccable standing with Institutional Review Boards (IRB), Research Ethics Committees (REC), and relevant governing bodies.
• Enforce Rigorous Quality Standards, maintaining an expert-level command of Good Clinical Practices (GCP), international regulatory requirements, and site-specific Standard Operating Procedures (SOPs).
• Foster a Culture of Accountability, proactively identifying operational risks and implementing mitigation strategies to ensure the integrity of the clinical program.

Required Qualifications: 

Strategic Leadership & Clinical Expertise

• Extensive Industry Tenure: 7+ years of progressive leadership experience in clinical research, specifically within Class III medical devices, neurology, or high-complexity life sciences.
• Clinical Architecture: Advanced proficiency in clinical study design, endpoint selection, and the development of robust data analysis plans for first-in-human or pivotal trials.
• Regulatory Mastery: Deep technical knowledge of Global Good Clinical Practice (GCP) and international regulatory standards (e.g., ISO 14155, MDR, FDA 21 CFR Part 812).

Data Intelligence & Analytical Rigor

• Quantitative Fluency: Professional experience leveraging statistical methods or programming languages (Python, R) to drive data-led decision-making and trial optimization.
• Complex Problem Solving: Proven track record of interpreting multi-dimensional datasets and translating complex scientific findings into executive-level strategy.
• Meticulous Precision: A high-level of organizational rigor with the ability to manage competing high-priority workstreams in a fast-paced, high-stakes environment.

Communication & Interdisciplinary Integration

• Cross-Functional Catalyst: Demonstrated success leading integration between neural engineering, clinical neurosurgery, and regulatory affairs to achieve unified program goals.
• Scientific Diplomacy: Exceptional written and verbal communication skills, with the ability to distill complex technical and clinical concepts for diverse audiences, from internal engineers to external ethics committees.
• Operational Autonomy: A self-starting leader who initiates critical workstreams independently and maintains a relentless focus on deadline accuracy and operational efficiency.

Mission-Critical Mindset

• High-Stakes Resilience: A documented history of thriving in high-pressure, rapidly evolving environments where pivots are frequent and the margin for error is razor-thin.
• Advocacy & Influence: Strong presence and "scientific diplomacy" skills, with the ability to represent Neuralink’s clinical vision to world-class neurosurgeons, key opinion leaders (KOLs), and global health authorities

Preferred Qualifications: 

Advanced Academic & Technical Background

• Advanced Degree: PhD, MD, or Master’s degree in a relevant field (e.g., Neuroscience, Biomedical Engineering, Clinical Research, or Biological Sciences).
• Neurotech Specialization: Direct experience managing clinical trials for Class III active implantable medical devices (AIMDs), specifically Brain-Computer Interfaces (BCI) or Neuromodulation systems.
• Computational Fluency: Advanced proficiency in Python or R for automated data visualization, clinical dashboarding, or sophisticated statistical modeling.

Strategic Clinical Leadership

• First-in-Human (FIH) Mastery: Proven success in leading Early Feasibility Studies (EFS) and navigating the unique safety and ethical rigors of pioneering human trials.
• Global Expansion Experience: Experience scaling clinical operations across international jurisdictions, including familiarity with O-US regulatory bodies and localized clinical trial infrastructure.
• Financial Stewardship: Demonstrated expertise in multi-million dollar budget management, including sophisticated resource allocation and vendor contract optimization.

Innovation & Process Design

• Clinical Systems Architecture: Experience implementing and optimizing Clinical Trial Management Systems (CTMS), Electronic Data Capture (EDC), and eTMF platforms for high-growth environments.
• Agile Clinical Operations: Ability to apply "lean" or "agile" methodologies to clinical trial workflows, reducing cycle times while maintaining absolute compliance.
• Interdisciplinary Synthesis: A rare ability to translate high-level engineering specifications into clinical protocols that are both scientifically rigorous and operationally feasible for surgical teams.

Team Description:

The Brain Interfaces Team is responsible for the design, manufacturing, and testing of all systems related to the implant and charger. Our projects involve electrical and mechanical test systems, custom jigs and fixtures used in manufacturing and assembly, electronics packaging, and tooling at the interface  between the implant and the surgical robot.

Job Description and Responsibilities:

As an Engineering Lab Manager, you will be instrumental in creating and maintaining an environment that empowers our engineering and manufacturing teams to innovate and deliver groundbreaking medical devices. You will go beyond managing equipment and facilities; you will be a key enabler of technical and operational success, ensuring that the lab spaces are designed for efficiency and collaboration. You will play a pivotal role in supporting the company’s growth by facilitating innovation, streamlining operations, and optimizing resource utilization. Additionally, you will be expected to:

• Collaborate with stakeholders in the design and optimization of spaces to meet the evolving needs of the engineering and manufacturing teams
• Continuously improve lab capabilities and operations by implementing new technologies, optimizing space for better workflow, or renovating existing facilities
• Maintain and manage inventory of all lab equipment, including tools, chemicals, and consumables
• Proactively implement maintenance strategies and deliver systems for lab organization and cleanliness as well as train users accordingly
• Build prototypes, run tests and experiments, and provide hands-on technical support to engineers, leveraging expertise in engineering, prototyping, and lab operations
• Ensure spaces comply with safety regulations and industry standards

Required Qualifications:

• Meticulous attention to detail and exceptional organizational skills
• Strong understanding of engineering principles and familiarity with R&D lab equipment
• Excellent communication and collaboration skills, with the ability to work effectively with cross-functional teams 
• Thrives in a fast-paced environment where flexibility and innovation are essential
• Hands-on experience with prototyping, testing, and lab operations

Preferred Qualifications:

• Knowledge of regulatory standards relevant to medical device development
• Experience with inventory management systems and quality control processes

Team Description:

The Machine Shop team within Neuralink’s hardware organization is responsible for delivering ultra-precision mechanical components that go into our implants, surgical robots, electrode arrays, wireless chargers, and associated consumables. This includes CNC machining and rapid prototyping operations in a fast-paced, low-to-mid-volume, high-mix environment where every part must meet the stringent quality, biocompatibility, and reliability standards required for life-changing medical devices. Our team combines manufacturing expertise with rapid iteration to support both R&D prototypes and scalable production.

Job Description and Responsibilities:

As Machine Shop Operations Manager at Neuralink, you will lead day-to-day production operations of CNC machining and other rapid prototyping methods that support complex precision components for brain-computer interfaces, surgical tools, and implant hardware across our Austin, Texas and San Francisco, California facilities. This role blends operational oversight and execution with industrialization and manufacturing engineering to ensure that design execution, quality frameworks, and shop processes remain synchronized with the organization’s high-level objectives. This hands-on leadership role serves as the primary interface between the machine shop and cross-functional teams (Design Engineering, Manufacturing Engineering, Quality, Supply Chain, Finance), driving manufacturability and production readiness across our programs.The position will require frequent travel between machine shop sites (expectation monthly).

• Leading day-to-day operations and execution in our expanding CNC machine shop across two locations, including staffing, work assignments, and production prioritization
• Supervising CNC programmers/machinists, setup technicians, and machine operators to ensure safe, efficient, and high-quality execution
• Maintaining technical oversight of machining processes including setups, tooling strategy, and troubleshooting to ensure quality and efficiency
• Troubleshooting machining issues related to tooling, machine performance, workholding, dimensional variation, and downtime
• Ensuring all work adheres to technical drawings, controlled documentation, and medical-device traceability standards
• Driving shop performance through metrics-based monitoring of safety, quality, yield, and operational efficiency
• Maintaining readiness of machines, tooling, fixtures, gauges, and materials needed to support production
• Supporting hiring, onboarding, and skills development for machine shop personnel
• Partnering with Design Engineering, Manufacturing Engineering, Quality, Supply Chain and Production Leadership to drive end-to-end production readiness, ensuring processes, schedules, and resources meet business goals
• Supporting rapid prototyping and quick-turn machining operations to enable fast design iteration and aggressive development timelines
• Supporting early design for manufacturability (DFM) initiatives to allow designs to best be built for cost, quality, and scalability
• Driving process development and industrialization from prototype through production, including routing, cycle time, and process capability improvements
• Developing and managing capacity planning and capital equipment strategy aligned with product roadmap, executing against planned timelines and budgets
• Establishing and monitoring process capability (Cp/Cpk), yield, and first-pass quality metrics
• Implementing structured manufacturing practices such as PFMEA, control plans, and work instructions where appropriate
• Driving continuous improvement using Lean, root cause analysis (8D, 5-Why), and data-driven problem solving

Required Qualifications:

• Bachelor's degree in Industrial Engineering, Manufacturing Engineering, Operations Management, or a related technical field
• Minimum of 7+ years of experience in a manufacturing environment, with at least 3 years in a management or senior supervisory role overseeing production operations.
• Proven experience in manufacturing, industrialization, or operations engineering within a fast-paced production environment
• Ability to read and interpret blueprints, engineering drawings, GD&T, and process documentation
• Strong problem-solving, communication, and organizational skills
• Ability to lead in a fast-paced production environment with shifting priorities
• Ability to triage and prioritize shop issues and workloads, track key performance metrics, and develop and manage budgets
• Knowledge of precision manufacturing processes (e.g., CNC machining, EDM, or similar), with ability to engage technically without requiring deep hands-on machining expertise
• Willingness and ability to travel occasionally between the two locations

Preferred Qualifications:

• 5+ years of CNC machining and other rapid prototyping methodology experience in a production environment
• Experience in medical-device, aerospace, defense, or high-precision electromechanical manufacturing
• Familiarity with ISO 13485, ISO 10993, 21 CFR, traceability, and configuration control requirements
• Experience with multi-axis CNC mills, lathes, and secondary machining operations
• Experience with CAM programming and manufacturing software (Mastercam, ESPRIT, or equivalent)
• Experience with Siemens and FANUC controls
• Experience collaborating with CNC programmers and manufacturing engineers to optimize machining strategy, tooling, and process flow
• Experience machining medical/aerospace-grade materials such as titanium, stainless steel, aluminum, PEEK, and other biocompatible polymers
• Knowledge of lean manufacturing principles and continuous improvement methods
• Experience in low-volume, high-mix or prototype-to-production manufacturing environments
• Strong understanding of rapid prototype methodologies and experience balancing high-velocity R&D prototyping with production requirements

Team Description:

The Brain Interfaces Team is responsible for the design, manufacturing, and testing of all systems related to the implant and charger. Our projects involve electrical and mechanical test systems, custom jigs and fixtures, electronics packaging and tooling at the interface between the implant and the surgical robot.

Job Description and Responsibilities:

As our Prototyping Lab Engineer & Manager, you will be instrumental in creating and maintaining an environment that enables our engineering and manufacturing teams to innovate and deliver groundbreaking medical devices. You will go beyond managing equipment and facilities; you will be a key enabler of technical and operational success, ensuring that the R&D lab spaces are designed for efficiency and collaboration. You will play a pivotal role in supporting the company’s growth by facilitating innovation, streamlining operations, and optimizing resource utilization. Additionally, you will be expected to:

• Engineering Lab Design and Operations:
• Design and build lab spaces to meet the evolving needs of the engineering and manufacturing teams
• Continuously improve lab capabilities and operations by implementing new technologies and optimizing space for faster and more efficient workflows
• Own and maintain inventory of all lab equipment, including tools, chemicals, and consumables
• Implement systems for lab organization and cleanliness, and train users accordingly
• Ensure spaces comply with safety regulations and industry standards
• Prototyping and Fabrication:
• Provide hands-on technical support to engineers and technicians by building prototypes, setting up stations and running tests 
• Utilize various fabrication methods, including additive and subtractive manufacturing, to produce high-quality prototype parts.
• Operate and maintain a range of machines and power/hand tools necessary for prototyping
• Manage multiple projects simultaneously, prioritizing tasks to meet tight deadlines and production schedules

Required Qualifications:

• Meticulous attention to detail and exceptional organizational skills
• Eye for aesthetic design and organization
• Familiarity with R&D lab equipment, tools and workflows
• Excellent communication and collaboration skills, with the ability to work effectively with cross-functional teams 
• Thrives in a fast-paced environment where flexibility and innovation are essential
• Hands-on experience with prototyping, model making, fabrication, testing, and lab operations
• Experience planning and building out labs and R&D workspaces

Preferred Qualifications:

• Previous experience in a prototyping environment
• Part design experience
• Experience programming and operating laser cutters, 3D printers, and CNC machines
• Knowledge of regulatory standards relevant to medical device development
• Experience with inventory management systems and quality control processes