Our company, Wolt License Services (WLS), is a dynamic organization specializing in payment and financial services for our parent company Wolt, a prominent platform marketplace, and Wolt’s customers. WLS currently manages all merchant payment flows across 22 markets, ensuring strict adherence to regulatory requirements, including AML, safeguarding customer funds, and maintaining robust internal controls. As a licensed and supervised payment and e-money institution, we are committed to upholding the highest standards of integrity, transparency, and efficiency in our operations.

As we continue to expand our financial services and drive innovation, we are seeking to strengthen our regulatory compliance capabilities by recruiting a highly skilled and experienced KYC/B Lead to join our 1LoD team. The KYC/B Lead will be responsible for the implementation of a comprehensive business and personal customer onboarding procedures and supporting in ensuring the institution's compliance with AML regulations and FIN-FSA guidelines on customer due diligence. This role requires a deep understanding of regulatory standards, together with knowledge around market best practices for CDD in a fintech and effective communication with key stakeholders across the DoorDash group of companies. The role will report to the Head of Financial Crime Prevention.

What you'll be doing

• Managing activities related to customer due diligence for business and personal customers, including: onboarding, ongoing and enhanced due diligence, customer risk scoring, and management of vendors, who are providing necessary technical capabilities for CDD.
• Serve as the subject matter expert for KYC and KYB, leading relevant policy implementations and control designs, monitoring industry best practices developments across EU/EEA and supporting relevant tooling enhancement developments and  implementations.
• Providing functional guidance to relevant operational teams, including training, clear instructions, and oversight; fostering a strong compliance culture and driving continuous improvements through daily support and awareness programs.
• Maintaining full oversight of the customer risk landscape and CDD lifecycles, ensuring all customers are onboarded in a compliant manner and stay compliant throughout their lifecycle. 
• Supporting in the preparations of regular reports to Senior Management on the status of CDD activities, their risks, compliance, and performance metrics.
• Acting as the primary escalation point and bridge between WLS and its customer onboarding operational teams, fostering strong internal cooperation and managing operational teams responses during incidents.

Our humble expectations

• Bachelor’s or Master’s degree in Business, Law, Finance or a related field.
• 6+ years in Financial Crime Prevention within financial services, ideally in a Payment or E-Money Institution or marketplace/payment platform, with proven expertise in framework design, control ownership and regulatory engagement.
• Strong understanding of AML/CFT regulations, EU/EEA regulatory frameworks (e.g., Payment Services Directive 2 and the E-Money Directive) and best practices for customer due diligence.
• Experience developing technical capabilities and procedures for customer onboarding, overall customer due diligence and enhanced due diligence. 
• Strong analytical, organizational and communication skills. Ability to work independently and collaboratively in a fast-paced environment while keeping the relevant stakeholders aligned.
• Experience working with operations, product, or engineering teams to launch new products or enter new markets is highly advantageous.

Next Steps

If you are excited about working in a high-growth environment, taking ownership, and being part of an extremely ambitious team, then click below to apply and get the conversation going! 

Please note that we do not accept applications sent by mail. You should submit your application through our careers website!

Compensation

The successful candidate’s starting pay will fall within the pay range listed below and is determined based on factors such as the candidate’s skills, experience and qualifications. Please note, that the starting pay may vary if the candidate does not fully meet the expectations as outlined in this job posting. 

The salary below is the monthly salary range for this position. 

To learn more about our benefits, please do not hesitate to bring this up with our Talent Acquisition Partner!

Poland Pay Range:

 19274 PLN - 24092 PLN 

At Wolt, world-class customer service isn’t an afterthought, it’s at the heart of everything we do 💙 We’ve built our reputation on delivering fast, thoughtful, and high-quality support, and we’ve done that by investing deeply in our own technology. Rather than just reacting to problems, we aim to solve them before our customers and partners even notice. Behind the scenes, that means building systems that scale globally, handle real-world complexity, and empower support teams to do their very best work. 

This is where the Multilingual Intelligence & Resolution Automation (MIRA) team comes in. The team is on a mission to make customer support truly borderless. We’re building intelligent, AI-powered systems used across Wolt, DoorDash, and Deliveroo, including a real-time translation engine that supports seamless conversations across 20+ languages. Processing hundreds of requests per minute and powered by modern cloud infrastructure and state-of-the-art LLMs, this system enables borderless support and helps create experiences that feel natural, human, and native, no matter where you are in the world. And we’re only just getting started. 🚀

What you’ll be doing

• Design, build, and operate scalable backend services powering real-time, customer-facing systems
• Develop and evolve AI-powered translation capabilities using LLMs in production
• Help build the tooling and infrastructure needed to evaluate models across quality, latency, and cost
• Collaborate closely with product, applied science, frontend, and platform teams to turn complex support problems into robust user-facing systems
• Take ownership of technical decisions and help shape the architecture and future direction of the system
• Improve the performance, reliability, and operational readiness of services handling real production traffic
• Continuously explore better ways of working, including leveraging AI tools to improve development workflows

Our humble expectations

• 👉 You have solid experience designing, building, and integrating quality software (microservices) at scale within a complex domain.
• 👉 You have strong backend development skills in Python or Go (interest in other tech is highly appreciated)
• 👉 You actively leverage modern AI tools (such as GitHub Copilot, Claude, ChatGPT or similar) to enhance your productivity, code quality, and day-to-day development workflow.
• 👉 You have strong technical leadership skills.
• 👉 You have experience with cloud platforms (AWS or similar), container orchestration (Kubernetes, Docker), observability tools (such as DataDog), and database technologies (SQL and NoSQL).
• 👉 Your stakeholder management skills are excellent.
• 👉 You're a pragmatic problem-solver with a growth mindset, eager to step outside your comfort zone and continuously learn.
• 👉 You're comfortable working with real-world data and its nuances.

What we offer

• A chance to build something that truly matters, technology that enables people to connect and solve problems across languages and borders
• The opportunity to work with AI and LLMs in real, high-impact production use cases
• Flexibility to work from Helsinki or Tallinn (hybrid), or remotely within Finland or Estonia
• Being part of a global engineering organization of 2000+ people, we aim to build none other than the best-in-the-world engineering team here.
• You’ll get to work in a company culture where we take ownership beyond the obvious, do common things uncommonly well, we think big but stay humble, do right by people, we treat others kindly and justly, recognise that if we don’t learn, we won’t stay still but fall behind, and keep in mind that Luke was Yoda’s greatest achievement.

🙌 Join us for an exciting journey of creating technology that brings joy, simplicity, and earnings to the neighbourhoods of the world!

Who we are

The role

The day-to-day

• Define and own the end-to-end electronic architecture for marine robotic subsystems, ensuring consistency across hardware, software, AI, and navigation and control interfaces

• Lead the selection of components, define specifications, and establish electronic design standards that balance performance, cost, and manufacturability

• Collaborate with AI and software engineers to design hardware interfaces that support on-board inference, sensor fusion, and autonomous decision-making

• Work with navigation and control engineers to ensure electronic subsystems meet the requirements for guidance, communication, and real-time control

• Design schematics and PCB layouts in coordination with mechatronics engineers, ensuring proper form, fit, and function through analytical and simulation tools

• Mentor and guide engineers within the electronics discipline, raising the quality bar for design reviews, documentation, and technical decision-making

• Drive validation and verification campaigns, defining test strategies, performing hardware bring-up, and leading electrical troubleshooting to mature designs toward production readiness

• Produce and maintain comprehensive design documentation in line with Helsing's quality standards, including 2D/3D deliverables and manufacturing packages

You should apply if you

• Hold a Master's degree in Electrical Engineering, Electronics Engineering, or a closely related discipline

• Have designed, built, and validated complex electronic systems from concept through to production, including schematic capture, PCB layout, and hardware integration

• Have led or mentored other engineers on electronics design decisions, design reviews, or technical direction

• Bring depth of knowledge in electronic component integration, including experience using ECAD/MCAD interfaces to realise tightly packaged assemblies

• Have collaborated directly with software, AI, or control systems engineers to deliver integrated hardware-software solutions

• Communicate complex technical concepts clearly, both in writing and verbally, and can represent your discipline effectively in cross-functional discussions

Note: We operate in an industry where women, as well as other minority groups, are systematically under-represented. We encourage you to apply even if you don’t meet all the listed qualifications; ability and impact cannot be summarised in a few bullet points.

Nice to Have

• Have designed electronics for maritime embedded systems, autonomous platforms, or similarly constrained operational environments

• Have practical experience with EMC design, testing, and certification

• Have worked with battery management systems or robotic power distribution architectures

• Have experience designing hardware interfaces for AI inference modules, sensor arrays, or autonomous navigation systems

• Have contributed to design-for-manufacture processes, including collaboration with contract electronics manufacturers

Join Helsing and work with world-leading experts in their fields 

• Helsing’s work is important. You’ll be directly contributing to the protection of democratic countries while balancing both ethical and geopolitical concerns

• The work is unique. We operate in a domain that has highly unusual technical requirements and constraints, and where robustness, safety, and ethical considerations are vital. You will face unique Engineering and AI challenges that make a meaningful impact in the world

• Our work frequently takes us right up to the state of the art in technical innovation, be it reinforcement learning, distributed systems, generative AI, or deployment infrastructure. The defence industry is entering the most exciting phase of the technological development curve. Advances in our field of world are not incremental: Helsing is part of, and often leading, historic leaps forward

• In our domain, success is a matter of order-of-magnitude improvements and novel capabilities. This means we take bets, aim high, and focus on big opportunities. Despite being a relatively young company, Helsing has already been selected for multiple significant government contracts

• We actively encourage healthy, proactive, and diverse debate internally about what we do and how we choose to do it. Teams and individual engineers are trusted (and encouraged) to practise responsible autonomy and critical thinking, and to focus on outcomes, not conformity. At Helsing you will have a say in how we (and you!) work, the opportunity to engage on what does and doesn’t work, and to take ownership of aspects of our culture that you care deeply about

What we offer

• Competitive salary and VSOP options

• Relocation support: up to €2,500 and 4 weeks' temporary accommodation

• Learning: €500/£450 yearly allowance

• Health & wellness: gym membership and mental health support (Nilo.health)

• Social: regular company events and monthly social allowances

• Enhanced parental leave: 22 weeks fully paid for primary caregivers and 6 weeks for secondary caregivers

• Family support: 5 days of paid family emergency leave, 100% remote work option during pregnancy, and phased return to work

Helsing is an equal opportunities employer. We are committed to equal employment opportunity regardless of race, religion, sexual orientation, age, marital status, disability or gender identity. Please do not submit personal data revealing racial or ethnic origin, political opinions, religious or philosophical beliefs, trade union membership, data concerning your health, or data concerning your sexual orientation.

Who we are

The role

The day-to-day

Own the Production Pathway:

• Ensure every design decision accounts for manufacturing, assembly, and test from the outset, so that unit 37 can be built identically to unit 1

• Own design documentation, version control, and assembly instructions to a standard complete enough for someone outside the room to build from

• Support supplier selection and qualification, identifying volume-available components, custom-development requirements, and single-source risks that could affect programme delivery

• Drive the transition from engineer-built prototype to a fully documented, production-ready build across the 40-unit programme

Drive Integration & Testing:

• Lead the integration of all subsystems, including the flight-controller board, edge compute, hydrophone array, satcom, network router, and sensor suite, ensuring each interface is clearly defined and validated

• Coordinate with the Software Tech Lead to ensure the on-glider software stack and hardware requirements remain mutually consistent throughout the development cycle

• Define and execute the test strategy from bench through tank trials to open-water sea trials, capturing findings and iterating the design accordingly

Break Design Deadlocks:

• Apply whole-system UUV knowledge to resolve competing design approaches, drawing on what has been validated at depth and what is known to scale to production

• Assess available options with the information at hand, make well-reasoned calls, communicate the rationale clearly to the team, and keep the programme moving

• Ensure the team's collective expertise in mechanical, electrical, and embedded domains converts into forward momentum

Close the Design:

• Work with the existing technical team to advance Helsing's maritime products from current concept to a fully buildable, producible system

• Own trade-off decisions that span mechanical, electrical, and embedded software boundaries, articulating reasoning with enough clarity to secure team alignment

• Distinguish between designs that are ready to build and those that need further iteration, preventing the programme from stalling in unnecessary refinement cycles

• Embed scaled-manufacturing thinking from the outset, not as a downstream consideration

You should apply if you

• Have built, integrated, tested, and deployed complex electromechanical systems in real operational environments, not in simulation or on paper

• Make systems-level engineering decisions that span mechanical, electrical, and embedded software boundaries with clarity and confidence

• Resolve technical trade-offs under ambiguity, document your reasoning transparently, and bring a multi-disciplinary team to a shared decision

• Have led design reviews and coordinated technical output across engineering teams with different domain specialisms

• Know when a design is ready to build and when it requires further iteration, and have the judgement to act on that distinction

Note: We operate in an industry where women, as well as other minority groups, are systematically under-represented. We encourage you to apply even if you don’t meet all the listed qualifications; ability and impact cannot be summarised in a few bullet points.

Nice to Have

• Direct experience with UUVs, AUVs, or underwater gliders, including buoyancy-driven platforms, variable buoyancy systems, or underwater propulsion

• Familiarity with subsea communications (Iridium SBD), underwater acoustics, or edge compute platforms such as Jetson

• Experience delivering within a defence or defence-adjacent programme, including LARS and vessel operations

Join Helsing and work with world-leading experts in their fields 

• Helsing’s work is important. You’ll be directly contributing to the protection of democratic countries while balancing both ethical and geopolitical concerns

• The work is unique. We operate in a domain that has highly unusual technical requirements and constraints, and where robustness, safety, and ethical considerations are vital. You will face unique Engineering and AI challenges that make a meaningful impact in the world

• Our work frequently takes us right up to the state of the art in technical innovation, be it reinforcement learning, distributed systems, generative AI, or deployment infrastructure. The defence industry is entering the most exciting phase of the technological development curve. Advances in our field of world are not incremental: Helsing is part of, and often leading, historic leaps forward

• In our domain, success is a matter of order-of-magnitude improvements and novel capabilities. This means we take bets, aim high, and focus on big opportunities. Despite being a relatively young company, Helsing has already been selected for multiple significant government contracts

• We actively encourage healthy, proactive, and diverse debate internally about what we do and how we choose to do it. Teams and individual engineers are trusted (and encouraged) to practise responsible autonomy and critical thinking, and to focus on outcomes, not conformity. At Helsing you will have a say in how we (and you!) work, the opportunity to engage on what does and doesn’t work, and to take ownership of aspects of our culture that you care deeply about

What we offer

• Competitive salary and VSOP options

• Relocation support: up to €2,500 and 4 weeks temporary accommodation

• Learning: €500/£450 yearly allowance

• Health & wellness: gym membership and mental health support (Nilo.health)

• Social: regular company events and monthly social allowances

• Enhanced parental leave: 22 weeks fully paid for primary caregivers & 6 weeks for secondary caregivers

• Family support: 5 days of paid family emergency leave, 100% remote work option during pregnancy and phased return to work

• A hands-on onboarding program (affectionately labelled “Infraduction”), in which you will be building tooling and applications to be used across the company. This is your opportunity to learn our tech stack, explore the company, and learn how we get things done - all whilst working with other engineering teams from day one 

Helsing is an equal opportunities employer. We are committed to equal employment opportunity regardless of race, religion, sexual orientation, age, marital status, disability or gender identity. Please do not submit personal data revealing racial or ethnic origin, political opinions, religious or philosophical beliefs, trade union membership, data concerning your health, or data concerning your sexual orientation.

Who we are

The role 

Collaborating closely with our dynamic team of product designers and engineers, you will play a pivotal role in shaping the foundation of frontend at Helsing. Embracing a hands-on approach, you'll not only lead by example, but also spearhead the development and expansion of a tight-knit team that works across a wide-range of internal teams and products. Your primary emphasis will be on enhancing usability, creating re-usable foundations for multiple front-ends and optimising the end-user experience across the entire company.

The day-to-day

• Review code contributions, proposals, and RFCs from colleagues. At Helsing we strongly believe that unblocking others takes precedence over spending more time on your own work.

• Own the user interface end-to-end, from early wireframes and prototypes through to performant, production-ready code. You'll work closely with product and UX colleagues to shape how users interact with our tools. We have relatively few frontend engineers at Helsing; this means that we operate at a high level of autonomy and there are plenty of opportunities for impactful work.

• Propose and implement new features, capabilities, tooling, visualizations, or even full products across our stack. We encourage our engineers to look beyond their immediate team for missed opportunities, and to speak up when they identify one.

• Establish and evolve our React component library, ensuring consistency, reusability, and alignment with our visual design standards across multiple front-ends.

• Collaborate with others beyond your team and share knowledge with the wider frontend community at Helsing. Contribute to establishing our frontend engineering standards. Build or adopt tools that help enforce these standards, or make our frontend engineers more efficient in a different way.

• Become a mentor, find a mentee, and help support and develop our interviewing pipeline. The people make or break the company, and we want as many engineers as possible to be part of fostering and growing the organisation.

• Share your experience and technical know-how with other Helsingers. We host tech talks, get together for smaller "let's learn together" groups, run topical office hours or reading groups (e.g., on React or TypeScript), etc. to help each other get better with time.

• Connect with, understand, and make changes to backend systems as needed. Our backends are primarily written in Rust, and you'll need to be comfortable navigating unfamiliar codebases to unblock yourself and improve integrations. Rust experience is not a prerequisite to this role, though - you can learn that over time as needed.

• Present your work at our weekly demo sessions. We want engineers to come together around what they are working on and to feel like they are not endlessly squirrelling away at something that doesn't matter. To that end, we host (and actively work towards) demo sessions that allow early feedback, celebration of progress, and a better shared understanding of everything that goes on at Helsing.

You should apply if you

• Can write legible, maintainable, and performant frontend code - ideally using TypeScript and React.

• Are experienced with APIs and server-client communication like REST and GraphQL.

• Have experience with running a live production software.

• Are passionate about staying on top of current development best practices, libraries and frameworks.

• Are comfortable working with unfamiliar backends, ideally with some exposure to languages like Rust.

• Communicate well in English, both verbally and in writing.

• Enjoy collaborating with others, including reviewing code and pair programming.

• Are comfortable working asynchronously (writing PRs and RFCs, having discussions by email).

• Strive to improve yourself, your peers, and the culture you work in over time.

• Feel like ethical considerations are an inherent part of engineering.

Note: We operate at an intersection where women, as well as other minority groups, are systematically under-represented. We encourage you to apply even if you don’t meet all the listed qualifications; ability and impact cannot be summarised in a few bullet points.

Join Helsing and work with world-leading experts in their fields 

• Helsing’s work is important. You’ll be directly contributing to the protection of democratic countries while balancing both ethical and geopolitical concerns

• The work is unique. We operate in a domain that has highly unusual technical requirements and constraints, and where robustness, safety, and ethical considerations are vital. You will face unique Engineering and AI challenges that make a meaningful impact in the world

• Our work frequently takes us right up to the state of the art in technical innovation, be it reinforcement learning, distributed systems, generative AI, or deployment infrastructure. The defence industry is entering the most exciting phase of the technological development curve. Advances in our field of world are not incremental: Helsing is part of, and often leading, historic leaps forward

• In our domain, success is a matter of order-of-magnitude improvements and novel capabilities. This means we take bets, aim high, and focus on big opportunities. Despite being a relatively young company, Helsing has already been selected for multiple significant government contracts

• We actively encourage healthy, proactive, and diverse debate internally about what we do and how we choose to do it. Teams and individual engineers are trusted (and encouraged) to practise responsible autonomy and critical thinking, and to focus on outcomes, not conformity. At Helsing you will have a say in how we (and you!) work, the opportunity to engage on what does and doesn’t work, and to take ownership of aspects of our culture that you care deeply about

Nice to have

• Significant recent experience with React.

• Familiarity with backend interface tools like REST, GraphQL, gRPC/Protocol Buffers.

• Established understanding of modern JS bundlers, such as Vite, and experience maintaining frontend infrastructure.

• Experience with styling utility-class libraries such as TailwindCSS and building reusable React component libraries.

• Data visualization expertise (e.g., D3.js, custom charting, or complex dashboard design).

• Background in designing software for aerospace, defense, or AI end users.

What we offer

• A focus on outcomes, not time-tracking

• Competitive compensation and VSOP options

• Relocation support

• Social and education allowances

• Regular company events and all-hands to bring together employees as one team across Europe

• A hands-on onboarding program (affectionately labelled “Infraduction”), in which you will be building tooling and applications to be used across the company. This is your opportunity to learn our tech stack, explore the company, and learn how we get things done - all whilst working with other engineering teams from day one 

Helsing is an equal opportunities employer. We are committed to equal employment opportunity regardless of race, religion, sexual orientation, age, marital status, disability or gender identity. Please do not submit personal data revealing racial or ethnic origin, political opinions, religious or philosophical beliefs, trade union membership, data concerning your health, or data concerning your sexual orientation.

Who we are

The role

At Helsing we develop and deliver AI-based capabilities and the enabling infrastructure that allow semi-autonomous platforms to localise, navigate, and perceive the world in real time. We build software that is subject to significant and unorthodox technical constraints, must operate in a wide variety of constantly-changing environments, and has to support an ever-growing list of challenging use-cases. What we build ultimately ends up in the hands of real people in high-risk, high-stress situations, so must be both reliable and frictionless. Taken together, this brings a whole host of interesting engineering challenges across a wide variety of fields that you’ll help us solve. To give some examples:

• Distributed systems (e.g., intermittent connectivity and byzantine actors)

• Embedded computing (e.g., resource-constrained compute and reverse-engineering)

• Robotics (e.g., control systems and tasking)

• Networking (e.g., long-range low-bandwidth radios and cross-medium routing)

• Deployment infrastructure (e.g., air-gapped devices and heterogenous fleets)

• Security (e.g., data sharing in low-trust, no-TLS networks and actually-secret data handling)

• Machine learning (e.g., systems for model development, storage, and dissemination)

In several of these areas, we are working near the state-of-the-art; we actively read (and sometimes implement) research papers, and often need to push even further to make theory work in practice. In others, we are applying well-known techniques to real-world situations (with real-world limitations) that have never been used in before, which requires skill, diligence, and honing a deep understanding of the underlying technologies.

The day-to-day

• Review code contributions, proposals, and RFCs from colleagues. At Helsing we strongly believe that unblocking others takes precedence over spending more time on your own work.

• Propose and implement new features, capabilities, algorithms, infrastructure, or even full products across our stack. We encourage our engineers to look beyond their immediate team for missed opportunities, and to speak up when they identify one.

• Become a mentor, find a mentee, and help support and develop our interviewing pipeline. The people make or break the company, and we want as many engineers as possible to be part of fostering and growing the organisation.

• Share your experience and technical know-how with other Helsingers. We host tech talks, get together for smaller “let’s learn together” groups, run topical office hours (e.g., on Rust), etc. to help each other get better with time.

• Maintain our existing software stack, including working with internal and external customers to identify issues, improving operational reliability and performance, and fending off technical debt. The stack is a mix of Rust and Python, with Python mainly living in the ML-heavy sections.

• Further develop our tests and benchmarks, both at the micro and macro level. We operate in a domain where robustness is of the utmost importance, and an extensive and ever-improving test suite is key to achieving that. And without thorough benchmarks, we would be flying blind.

• Present your work at our weekly demo sessions. We want engineers to come together around what they are working on and to feel like they are not endlessly squirrelling away at something that doesn’t matter. To that end, we host (and actively work towards) demo sessions that allow early feedback, celebration of progress, and a better shared understanding of everything that goes on at Helsing.

You should apply if you

• Can write legible, maintainable, and performant code.

• Communicate well in English, both verbally and in writing.

• Enjoy collaborating with others, including reviewing code and pair programming.

• Are comfortable working asynchronously (writing PRs and RFCs, having discussions by email).

• Have backend development experience, ideally with a language like Rust, Java, Go, or C++.

• Are familiar with backend interface tools like REST, GraphQL, gRPC/Protocol Buffers, and Arrow.

• Strive to improve yourself, your peers, and the culture you work in over time.

• Feel like ethical considerations are an inherent part of engineering.

Note: We operate at an intersection where women, as well as other minority groups, are systematically under-represented. We encourage you to apply even if you don’t meet all the listed qualifications; ability and impact cannot be summarised in a few bullet points.

Nice to have

• Rust and Python specifically.

• Container-based and cloud-native application architectures (e.g., Docker, Azure, AWS).

• Metrics tooling (e.g., Prometheus, Grafana, ELK).

• SQL and streaming database systems.

• Routing protocols (e.g., IGP, BGP).

• Cryptographic protocols (e.g., Signal, WireGuard).

• Hardware interfaces (e.g., Arduino).

• Robotics (e.g., control systems).

• Production ML systems.

Join Helsing and work with world-leading experts in their fields 

• Helsing’s work is important. You’ll be directly contributing to the protection of democratic countries while balancing both ethical and geopolitical concerns. 

• The work is unique. We operate in a domain that has highly unusual technical requirements and constraints, and where robustness, safety, and ethical considerations are vital. You will face unique Engineering and AI challenges that make a meaningful impact in the world. 

• Our work frequently takes us right up to the state of the art in technical innovation, be it reinforcement learning, distributed systems, generative AI, or deployment infrastructure. The defence industry is entering the most exciting phase of the technological development curve. Advances in our field of world are not incremental: Helsing is part of, and often leading, historic leaps forward. 

• In our domain, success is a matter of order-of-magnitude improvements and novel capabilities. This means we take bets, aim high, and focus on big opportunities. Despite being a relatively young company, Helsing has already been selected for multiple significant government contracts.  

• We actively encourage healthy, proactive, and diverse debate internally about what we do and how we choose to do it. Teams and individual engineers are trusted (and encouraged) to practise responsible autonomy and critical thinking, and to focus on outcomes, not conformity. At Helsing you will have a say in how we (and you!) work, the opportunity to engage on what does and doesn’t work, and to take ownership of aspects of our culture that you care deeply about. 

What we offer

• A focus on outcomes, not time-tracking

• Competitive compensation and VSOP options

• Relocation support

• Social and education allowances

• Regular company events and all-hands to bring together employees as one team across Europe

• A hands-on onboarding program (affectionately labelled “Infraduction”), in which you will be building tooling and applications to be used across the company. This is your opportunity to learn our tech stack, explore the company, and learn how we get things done - all whilst working with other engineering teams from day one 

Helsing is an equal opportunities employer. We are committed to equal employment opportunity regardless of race, religion, sexual orientation, age, marital status, disability or gender identity. Please do not submit personal data revealing racial or ethnic origin, political opinions, religious or philosophical beliefs, trade union membership, data concerning your health, or data concerning your sexual orientation.

Who we are

The role

Software only matters when it is actively being used and making a difference. As a Deployed AI Engineer, you will be at the heart of this - taking state-of-the-art software and integrating it into complex systems. You will be defining and executing against the end-to-end outcome and all steps on the way to delivering novel capabilities in some of the most challenging environments around.

For example: you collaborate directly with customer avionics engineers to understand the data structures and APIs used in aircraft mission control systems. Instead of being scared, you embrace the complexity of unfamiliar databases, APIs, or network protocols; you dig into the specification and use your creativity and ingenuity to implement adapters for integrating them with Helsing’s cloud infrastructure. By working closely with our partners and customers (both metaphorically and quite literally), you continuously evolve, improve, and operate Helsing software. You own the outcome end-to-end.

The day-to-day

In close collaboration with our product teams, you will discover and formalise customer requirements, identify bugs, and ship the latest features directly to our users. Technology demonstrations are our chance to shine - you will coordinate between customers, partners, and Helsing engineers to showcase Helsing’s software and AI capabilities in simulations or with real systems.

You should apply if you

• Have a degree in computer science, software engineering, electrical engineering, or other relevant fields.

• Have a broad understanding and creative use of computer systems; this is the Swiss army knife in Helsing’s toolbox of world-class talent.

• Prefer asking questions over stipulating answers.

• Love figuring things out, digging deeper and deeper into unfamiliar systems until it finally clicks, and you understand how they work.

• Are not afraid of legacy systems and would rather make them work than give up and try to rewrite it all.

• Are comfortable with scripting languages such as Bash or Python and have experience with software engineering in C++, Java, Rust, or similar.

• Can navigate and configure Linux systems and have an understanding of network stacks and database systems.

• If applying for Germany- it is a requirement that you are able to speak business level or fluent German

Note: We operate at an intersection where women, as well as other minority groups, are systematically under-represented. We encourage you to apply even if you don’t meet all the listed qualifications; ability and impact cannot be summarised in a few bullet points.

Nice to have

• Experience with Rust and Python.

• Experience with container-based, cloud-native and edge application architectures.

• Experience with maintaining and operating production systems using Prometheus, Grafana, ELK, or similar.

• Experience with SQL, NoSQL, and streaming database systems.

• Experience with production ML systems.

• Bonus points: you have professional experience working in a defence context.

Join Helsing and work with world-leading experts in their fields 

• Helsing’s work is important. You’ll be directly contributing to the protection of democratic countries while balancing both ethical and geopolitical concerns. 

• The work is unique. We operate in a domain that has highly unusual technical requirements and constraints, and where robustness, safety, and ethical considerations are vital. You will face unique Engineering and AI challenges that make a meaningful impact in the world. 

• Our work frequently takes us right up to the state of the art in technical innovation, be it reinforcement learning, distributed systems, generative AI, or deployment infrastructure. The defence industry is entering the most exciting phase of the technological development curve. Advances in our field of world are not incremental: Helsing is part of, and often leading, historic leaps forward. 

• In our domain, success is a matter of order-of-magnitude improvements and novel capabilities. This means we take bets, aim high, and focus on big opportunities. Despite being a relatively young company, Helsing has already been selected for multiple significant government contracts.  

• We actively encourage healthy, proactive, and diverse debate internally about what we do and how we choose to do it. Teams and individual engineers are trusted (and encouraged) to practise responsible autonomy and critical thinking, and to focus on outcomes, not conformity. At Helsing you will have a say in how we (and you!) work, the opportunity to engage on what does and doesn’t work, and to take ownership of aspects of our culture that you care deeply about. 

What we offer

• A focus on outcomes, not time-tracking

• Competitive compensation and VSOP options

• Relocation support

• Social and education allowances

• Regular company events and all-hands to bring together employees as one team across Europe

• A hands-on onboarding program (affectionately labelled “Infraduction”), in which you will be building tooling and applications to be used across the company. This is your opportunity to learn our tech stack, explore the company, and learn how we get things done - all whilst working with other engineering teams from day one 

Helsing is an equal opportunities employer. We are committed to equal employment opportunity regardless of race, religion, sexual orientation, age, marital status, disability or gender identity. Please do not submit personal data revealing racial or ethnic origin, political opinions, religious or philosophical beliefs, trade union membership, data concerning your health, or data concerning your sexual orientation.

We’re looking for a Financial Controller to join our team in Tallinn, Estonia. You will take full ownership of financial reporting and controls for Bolt’s HQ departments, helping the business scale across 50+ countries while keeping the numbers accurate and audit-ready.

This is a fixed-term position until May 2028.

With over 200 million customers in 50+ countries, Bolt is one of the fastest-growing tech companies in Europe and Africa. And it's all thanks to our people.

We believe in creating an inclusive environment where everyone is welcome, regardless of race, colour, religion, gender identity, sexual orientation, age, or disability.

Our ultimate goal is to make cities for people, not cars, and we need your help to achieve this mission!

As a Financial Controller, you will be responsible for taking care of Support Departments like Engineering, Product, Customer Support, Marketing, etc. Each of those steps has accounting implications across multiple entities, currencies, and regulatory environments.

You’ll be working alongside Accounting, Tax, FP&A, Finance Technology and Support Functions.

• Manage all aspects of month-end and year-end close for Support Functions, including P&L/BS reviews, journal entries, variance analysis, and IFRS compliance.
• Act as the Subject Matter Expert and owner for assigned accounting domains, ensuring data integrity through reporting and reconciliation reviews.
• Collaborate cross-functionally with Accounting, Tax, FP&A, and Finance Technology to align financial reporting with business operations.
• Support business scaling through new product launches, system integrations, and optimisation of finance tools.
• Strengthen internal governance by standardising financial frameworks and maintaining a robust control environment.
• Investigate and resolve financial discrepancies end-to-end, while providing technical accounting guidance and maintaining quality control over transactions.

• Bachelor's degree in Finance, Accounting, or a closely related discipline, with solid experience in financial controlling, accounting, or audit.
• Highly systematic and compliance-driven, with strong ownership, time management, and a proactive approach to identifying and addressing ethical or compliance risks.
• Clear communicator who can translate accounting complexity for non-finance stakeholders and collaborate cross-functionally with ease.
• Comfortable with Excel/Google Sheets and ideally familiar with ERP systems, Workday, or SQL.

Experience is great, but what we really look for is drive, intelligence, and integrity. So even if you don’t tick every box, please consider applying!

• Accelerate your professional growth with unique career opportunities.
• Enjoy a rewarding salary and stock options, knowing that as Bolt succeeds, so do you.
• Take care of your physical and mental health with our wellness perks.
• Celebrate 5 years at Bolt with a 1-month paid sabbatical to recharge.
• Connect with colleagues at annual company events and smaller team gatherings.
• Balance flexibility and in-person collaboration with our hybrid model, including at least 12 monthly in-office days.

*Some perks may differ depending on your location and role.

We are looking for a Full Stack Developer who is skilled in data, SQL, 3rd party API integrations, and overall systems thinking. This role will be responsible for working in our development system to build out business processes and tools for internal users. The ideal candidate will have experience in building and scaling backend systems, working with databases, and some experience making front–end applications. Additionally, experience with financial reporting or accounting data and analytics is a plus.

Key Responsibilities:

• Design, build, and maintain efficient, reusable, and reliable  databases, functions, and applications.
• Manage and optimize the integrations to ensure data synchronization and security.
• Collaborate with stakeholders to meet project goals, both within the development team and within the company.
• Troubleshoot and debug complex technical issues to maintain high-quality business operations.
• Document processes and workflows to support future development and scalability.
• Work with end users to ensure adoption and continuous improvement.

Qualifications:

• Extensive backend development experience.
• Proficient in TypeScript and Python
• Familiarity with database systems and data modeling (SQL, etc.).
• Experience integrating backend systems with third-party platforms 
• Understanding of RESTful APIs and microservices architecture.
• Strong problem-solving skills and ability to work in a fast-paced environment.
• Excellent communication and teamwork skills.
• Excellent English speaking and writing skills.

Nice to Have:

• Familiarity with pickleball and a passion for sports technology.
• Experience generating reports in an analytical capacity
• Experience with maintenance development of an ERP system
• Experience with Spark and/or Pandas python libraries
• Experience with cloud platforms (Supabase, Azure, Google Cloud).
• Experience with frontend technologies (React).
• Experience with Accounting data or software, understanding of accounting principles and terminology

What we offer:

• Global & Supportive Culture: Grow alongside an innovative, industry-leading international brand.

• Hybrid Work: Flexible remote options with a vibrant office hub in Ülemiste, Tallinn.

• Premium Well-being: 6 paid wellness days, mental health support, bi-weekly team lunches, and your choice of a sports allowance or private health insurance.

• Extra Time Off: Paid time off for your birthday, plus 4 paid "Recharge Fridays" off per year.

• Career Growth: Dedicated professional development and continuous learning opportunities.

We’re looking for a Global Maintenance Manager to drive operational excellence across Bolt’s micromobility maintenance network — standardising processes, scaling best practices, and turning fleet data into measurable improvements across 200+ workshops and 200,000+ vehicles worldwide.

With over 200 million customers in 50+ countries, Bolt is one of the fastest-growing tech companies in Europe and Africa. And it's all thanks to our people.

We believe in creating an inclusive environment where everyone is welcome, regardless of race, colour, religion, gender identity, sexual orientation, age, or disability.

Our ultimate goal is to make cities for people, not cars, and we need your help to achieve this mission!

As our Global Maintenance Manager you will be globally responsible for the quality, efficiency, and safety of vehicle maintenance across all of Bolt’s micromobility markets. You won’t be managing mechanics directly — instead, you’ll lead through influence: setting the standards, building the metrics, and coaching our local Operations Managers and lead mechanics to perform at their best.

You’ll sit at the crossroads of field operations, data analytics, and product. Your primary stakeholders are our regional Operations Maintenance Managers (OMMs) and lead mechanics across Europe. You’ll also act as the product owner for the maintenance section to serve as the key link between local teams and the central teams.

• Define and standardise maintenance processes across all markets, identifying best practices from top-performing workshops and scaling them globally.
• Develop KPI frameworks to measure and compare maintenance performance at the mechanic, city, and global level — and create structured city improvement plans where gaps are identified.
• Act as product owner for the maintenance section of the Charger app, gathering field feedback, prioritising improvements, and collaborating with the product team on what to build.
• Run internal maintenance audits and structured field visits to assess compliance, surface issues, and directly support local teams in improving their operations
• Ensure all workshops comply with relevant safety guidelines, SOPs, and local regulations — including owning global initiatives such as document signing campaigns across all markets.
• Act as the bridge between local maintenance teams and Bolt’s central teams, channelling field insights and technical concerns into the vehicle development process.

• You have hands-on experience in operations management — ideally in a field-heavy, multi-market environment where you’ve owned processes end-to-end across a large distributed network.
• You are data-driven: you know how to build metrics that matter, spot the signal in noisy operational data, and translate findings into clear action plans.
• You have strong process thinking - you can document, standardise, and continuously improve workflows, and you know how to get dispersed teams to adopt them.
• You’re comfortable leading through influence: you work across cultures and levels, earning trust from frontline mechanics and senior stakeholders alike without relying on direct authority.
• You have product thinking skills — you can identify what a tool needs to do, what it doesn’t, and how to communicate requirements clearly to a development team.
• Technical understanding of hardware or vehicle systems is a strong plus — enough to distinguish meaningful field issues from noise when local teams bring problems to you.

Experience is great, but what we really look for is drive, intelligence, and integrity. So even if you don’t tick every box, please consider applying!

• Accelerate your professional growth with unique career opportunities.
• Enjoy a rewarding salary and stock options, knowing that as Bolt succeeds, so do you.
• Take care of your physical and mental health with our wellness perks.
• Celebrate 5 years at Bolt with a 1-month paid sabbatical to recharge.
• Connect with colleagues at annual company events and smaller team gatherings.
• Balance flexibility and in-person collaboration with our hybrid model, including at least 12 monthly in-office days.

*Some perks may differ depending on your location and role.

The mission of Speechify is to make sure that reading is never a barrier to learning.

Over 50 million people use Speechify’s text-to-speech products to turn whatever they’re reading – PDFs, books, Google Docs, news articles, websites – into audio, so they can read faster, read more, and remember more. Speechify’s text-to-speech reading products include its iOS app, Android App, Mac App, Chrome Extension, and Web App. Google recently named Speechify the Chrome Extension of the Year and Apple named Speechify its App of the Day.

Today, nearly 200 people around the globe work on Speechify in a 100% distributed setting – Speechify has no office. These include frontend and backend engineers, AI research scientists, and others from Amazon, Microsoft, and Google, leading PhD programs like Stanford, high growth startups like Stripe, Vercel, Bolt, and many founders of their own companies.

Overview

With the growth of our iOS app, being the #18 productivity app in the App Store category and also our recent recognition as Apple's 2025 Design Award for inclusivity, we find the need for a Senior iOS Engineer to help us support the new user base as well as work on new and exciting projects to push our missing forward.   

This is a key role and ideal for someone who thinks strategically, enjoys fast-paced environments, passionate about making product decisions, and has experience building great user experiences that delight users.

We are a flat organization that allows anyone to become a leader by showing excellent technical skills and delivering results consistently and fast. Work ethic, solid communication skills, and obsession with winning are paramount. 

Our interview process involves several technical interviews and we aim to complete them within 1 week. 

What You’ll Do

• Opportunity to lead key engineering and product decisions
• Actively shipping production code for the Speechify iOS app
• Work within a dedicated product team
• Participate in product discussions to shape the product roadmap
• Maintain and enhance the existing complex app architecture

An Ideal Candidate Should Have

• Experience. You've worked on products that scaled to a large user base
• Track record. You have worked on various products from inception to decent traction. You have been responsible for engineering the product
• Customer obsession. We expect every team member whose responsibilities directly impact customers to be constantly obsessed about providing the best possible experience
• Product thinking. You make thoughtful decisions about the evolution of your product and support internal teams and designers into taking the right direction
• Speed. You work quickly to generate ideas and know how to decide which things can ship now and what things need time
• Focus. We’re a high-growth startup with a busy, remote team. You know how and when to engage or be heads down
• Technical skills. Swift, SwiftUI

Technical Requirements:

• Swift Programming Language
• SwiftUI experience
• Experience in Multithreading Programming
• Working with CI/CD infrastructure
• Experience with Fastlane
• SOLID principles, the ability to write every single class according to SOLID
• Experience with Git and understanding of different Git strategies

What We offer:

• A fast-growing environment where you can help shape the company and product
• An entrepreneurial crew that supports risk, intuition, and hustle
• The opportunity to make a big impact in a transformative industry
• A competitive salary, a collegiate atmosphere, and a commitment to building a great asynchronous culture
• Work on a product that millions of people use and where daily feedback includes users sharing that they cried when they first found the product because it was so impactful on their lives
• Support people with learning differences like Dyslexia, ADD, Low Vision, Concussions, Autism, and Second Language Learners, and give reading superpowers to professionals all over the world
• Work in one of the fastest growing sectors of tech: Intersection of Artificial Intelligence and Audio

Think you’re a good fit for this job? 

Tell us more about yourself and why you're interested in the role when you apply.
And don’t forget to include links to your portfolio and LinkedIn.

Not looking but know someone who would make a great fit? 

Refer them! 

Speechify is committed to a diverse and inclusive workplace.

Speechify does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.

The mission of Speechify is to make sure that reading is never a barrier to learning.

Over 50 million people use Speechify’s text-to-speech products to turn whatever they’re reading – PDFs, books, Google Docs, news articles, websites – into audio, so they can read faster, read more, and remember more. Speechify’s text-to-speech reading products include its iOS app, Android App, Mac App, Chrome Extension, and Web App. Google recently named Speechify the Chrome Extension of the Year and Apple named Speechify its Design award winner for inclusivity for 2025.

Today, nearly 200 people around the globe work on Speechify in a 100% distributed setting – Speechify has no office. These include frontend and backend engineers, AI research scientists, and others from Amazon, Microsoft, and Google, leading PhD programs like Stanford, high growth startups like Stripe, Vercel, Bolt, and many founders of their own companies.

Overview

With the growth of our Android app, being the most used text-to-speech app in the Play Store, we find the need for a Senior Android Engineer to help us support the new user base as well as work on new and exciting projects to push us forward.   

This is a key role and ideal for someone who thinks strategically, enjoys fast-paced environments, passionate about making product decisions, and has experience building great user experiences that delight users.

We are a flat organization that allows anyone to become a leader by showing excellent technical skills and delivering results consistently and fast. Work ethic, solid communication skills, and obsession with winning are paramount. 

Our interview process involves several technical interviews and we aim to complete them within 1 week. 

What You’ll Do

• Owning major features and working closely with our design team - take ownership of features inside the app and become responsible of delivering high quality features
• Shape the future of our Android team
• Own, maintain and improve reliability metrics for key features
• Participate in discussions across different teams - Product, Design, Engineering
• Review pull requests, and support other teammates
• Handle critical issues or cope with unexpected challenges 
• Take ownership of feature releases and provide nightly builds for the QA team

An Ideal Candidate Should Have

• 5+ years of software engineering experience
• Familiarity with Android components
• Experience building or contributing to at least one Android app
• Product design intuition and user empathy
• Drive to push the boundaries of Android UI/UX
• Understanding of the importance of tests and how to approach writing tests
• Self-drive to improve the app and codebase above and beyond what's outlined in the spec
• Rock solid experience with Kotlin, Kotlin Coroutines, Kotlin Flow, Dagger 2, MVVM, Clean Architecture, Background Services, Music Player Service, Android Animations, Jetpack Navigation, JUnit tests
• Excellent communication skills
• User oriented problem solving approach
• Driven with continuous feedback from leaders

Bonus:

• Experience building, maintaining, or otherwise contributing to open source projects in Android
• Experience with iOS, Web or NodeJS

Technologies we use:

• Kotlin
• Kotlin Coroutines
• Kotlin Flow
• Jetpack Navigation
• Dagger 2
• Room
• Custom Views, Canvas & Paint
• Jetpack Compose
• JUnit

What We offer:

• A fast-growing environment where you can help shape the company and product.
• An entrepreneurial-minded team that supports risk, intuition, and hustle.
• A hands-off management approach so you can focus and do your best work.
• An opportunity to make a big impact in a transformative industry.
• Competitive salaries, a friendly and laid-back atmosphere, and a commitment to building a great asynchronous culture.
• Opportunity to work on a life-changing product that millions of people use.
• Build products that directly impact and support people with learning differences like dyslexia, ADD, low vision, concussions, autism, and more.
• Work in one of the fastest growing sectors of tech, the intersection of artificial intelligence and audio.

Think you’re a good fit for this job? 

Tell us more about yourself and why you're interested in the role when you apply.
And don’t forget to include links to your portfolio and LinkedIn.

Not looking but know someone who would make a great fit? 

Refer them! 

Speechify is committed to a diverse and inclusive workplace. 

Speechify does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.

We’re looking for a highly hands-on Principal Program Manager (Builder-Operator) to drive AI impact within Rides Central Operations.

This is not a traditional program management role. You’ll personally design, build, and deploy AI tools, agents, dashboards, and decision systems, while also driving prioritisation, rollout, adoption, and governance across Rides.

 
 
  With over 200 million users in 50+ countries, Bolt is one of the fastest-growing tech companies in Europe and Africa. And it's all thanks to our people.

  We believe in creating an inclusive environment where everyone is welcome, regardless of race, colour, religion, gender identity, sexual orientation, national origin, age, or ability.

  Our ultimate goal is to make cities for people, not cars. And we need your help on this mission!
 

 
 

This is an individual contributor (IC) role with high ownership and no direct reports. It’s built for someone eager to build, own, and deliver real change in a complex operational environment.

 

• Personally build and deploy AI tools, agents, dashboards, and decision-support systems for Rides Operations, taking solutions from prototype to production-ready use.
• Identify high-friction operational problems across markets and turn them into scalable AI solutions that improve cost, efficiency, reliability, and growth.
• Work independently with internal data, APIs, LLMs, and automation frameworks, shipping usable tools with minimal reliance on Engineering, Data, or Product support.
• Drive solutions end to end: problem definition, prioritisation, build, pilot, rollout, adoption, and iteration.
• Create clear decision materials for leadership, highlighting trade-offs, risks, ROI, and operational impact.
• Define guardrails and governance for responsible AI use, ensuring solutions are explainable, compliant, and aligned with long-term platform standards.

• You have demonstrated hands-on experience personally building and deploying applied AI solutions, such as AI agents, workflow automations, dashboards, or decision-support tools.
• You are comfortable using Python, SQL, APIs, LLMs, and automation/workflow tools to build MVPs and production-lean solutions yourself.
• You understand how to move from prototype to production, including reliability, monitoring, rollout, and iteration in real operational environments.
• You can independently turn ambiguous business problems into structured execution plans and deliver measurable outcomes end to end.
• You are effective with senior stakeholders and can align technical implementation with business priorities and operational goals.
• You have experience working in scaled organisations where AI solutions are already live and embedded into core processes.

 
 
  Experience is great, but what we really look for is drive, intelligence, and integrity. So even if you don’t tick every box, please consider applying!
 

 
 

• Play a direct role in shaping the future of mobility.
• Impact millions of customers and partners in 600+ cities across 50+ countries.
• Work in fast-moving autonomous teams with some of the smartest people in the world.
• Accelerate your professional growth with unique career opportunities.
• Get a rewarding salary and stock option package that lets you focus on doing your best work.
• Enjoy the flexibility of working in a hybrid mode with a minimum of 3 days in the office each week to foster strong connections and teamwork.
• Take care of your physical and mental health with our wellness perks.

 *Some perks may differ depending on your location and role.

We are looking for a Stores Onboarding Manager  to set our enterprise grocery and retail merchants up for success on Bolt’s marketplace from day one. 

With over 200 million customers in 50+ countries, Bolt is one of the fastest-growing tech companies in Europe and Africa. And it's all thanks to our people.

We believe in creating an inclusive environment where everyone is welcome, regardless of race, colour, religion, gender identity, sexual orientation, age, or disability.

Our ultimate goal is to make cities for people, not cars, and we need your help to achieve this mission!

You will own the end-to-end onboarding experience—ensuring every launch is seamless, efficient, and on time—while continuously improving how we bring merchants onto the platform through standardized processes and new product innovations.

• Lead end-to-end onboarding for high-value enterprise merchants, orchestrating complex API/SFTP integrations and platform configurations from kickoff to go-live.
• Design, document, and standardize robust SOPs and onboarding frameworks to ensure every launch is efficient, compliant, and ready for scale.
• Act as the primary strategic partner for new merchants, delivering high-impact in-store training and providing "hypercare" support to build lasting relationships.
• Collaborate with Product, Tech, Sales, and Ops teams to dismantle blockers and streamline the merchant journey through expert stakeholder management.
• Proactively identify friction points in the onboarding funnel and spearhead product or process improvements to reduce time-to-launch and boost catalog quality.
• Monitor KPIs through the critical first 90 days post-launch while managing operational tools and "picker app" guidelines to ensure peak performance.

• You bring experience in Strategy & Operations, BizOps, or a similar high-growth environment, ideally within e-commerce or digital marketplaces.
• You have the ability to translate complex technical requirements into business value, comfortably engaging both engineering teams and C-suite stakeholders.
• You hold a data-first mindset with the ability to build sophisticated trackers, reports, and dashboards that turn raw numbers into actionable growth strategies.
• You are an expert user of either Excel or Google Sheets, with a knack for building the frameworks and processes that keep a business organised.
• You have an exceptional attention to detail and the stamina to manage multiple complex workstreams simultaneously while hitting aggressive deadlines.
• You have a natural curiosity for the why behind operational hurdles and a relentless drive to build better, faster, and more efficient ways of working.

Experience is great, but what we really look for is drive, intelligence, and integrity. So even if you don’t tick every box, please consider applying!

• Accelerate your professional growth with unique career opportunities.
• Enjoy a rewarding salary and stock options, knowing that as Bolt succeeds, so do you.
• Take care of your physical and mental health with our wellness perks.
• Celebrate 5 years at Bolt with a 1-month paid sabbatical to recharge.
• Connect with colleagues at annual company events and smaller team gatherings.
• Balance flexibility and in-person collaboration with our hybrid model, including at least 12 monthly in-office days. 

*Some perks may differ depending on your location and role.

We are looking for a Stores Onboarding Manager to set our enterprise grocery and retail merchants up for success on Bolt’s marketplace from day one. 

With over 200 million customers in 50+ countries, Bolt is one of the fastest-growing tech companies in Europe and Africa. And it's all thanks to our people.

We believe in creating an inclusive environment where everyone is welcome, regardless of race, colour, religion, gender identity, sexual orientation, age, or disability.

Our ultimate goal is to make cities for people, not cars, and we need your help to achieve this mission!

You will own the end-to-end onboarding experience—ensuring every launch is seamless, efficient, and on time—while continuously improving how we bring merchants onto the platform through standardized processes and new product innovations.

• Lead end-to-end onboarding for high-value enterprise merchants, orchestrating complex API/SFTP integrations and platform configurations from kickoff to go-live.
• Design, document, and standardize robust SOPs and onboarding frameworks to ensure every launch is efficient, compliant, and ready for scale.
• Act as the primary strategic partner for new merchants, delivering high-impact in-store training and providing "hypercare" support to build lasting relationships.
• Collaborate with Product, Tech, Sales, and Ops teams to dismantle blockers and streamline the merchant journey through expert stakeholder management.
• Proactively identify friction points in the onboarding funnel and spearhead product or process improvements to reduce time-to-launch and boost catalog quality.
• Monitor KPIs through the critical first 90 days post-launch while managing operational tools and "picker app" guidelines to ensure peak performance.

• You bring experience in Strategy & Operations, BizOps, or a similar high-growth environment, ideally within e-commerce or digital marketplaces.
• You have the ability to translate complex technical requirements into business value, comfortably engaging both engineering teams and C-suite stakeholders.
• You hold a data-first mindset with the ability to build sophisticated trackers, reports, and dashboards that turn raw numbers into actionable growth strategies.
• You are an expert user of either Excel or Google Sheets, with a knack for building the frameworks and processes that keep a business organised.
• You have an exceptional attention to detail and the stamina to manage multiple complex workstreams simultaneously while hitting aggressive deadlines.
• You have a natural curiosity for the why behind operational hurdles and a relentless drive to build better, faster, and more efficient ways of working.

Experience is great, but what we really look for is drive, intelligence, and integrity. So even if you don’t tick every box, please consider applying!

• Accelerate your professional growth with unique career opportunities.
• Enjoy a rewarding salary and stock options, knowing that as Bolt succeeds, so do you.
• Take care of your physical and mental health with our wellness perks.
• Celebrate 5 years at Bolt with a 1-month paid sabbatical to recharge.
• Connect with colleagues at annual company events and smaller team gatherings.
• Balance flexibility and in-person collaboration with our hybrid model, including at least 12 monthly in-office days. 

*Some perks may differ depending on your location and role.

We are looking to hire a Global Brand Partnerships Associate to join our Bolt Food Brand Partnerships team.

With over 200 million customers in 50+ countries, Bolt is one of the fastest-growing tech companies in Europe and Africa. And it's all thanks to our people.

We believe in creating an inclusive environment where everyone is welcome, regardless of race, colour, religion, gender identity, sexual orientation, national origin, age, or disability.

Our ultimate goal is to make cities for people, not cars, and we need your help to achieve this mission!

The Global Brand Partnerships Associate will help scale Bolt Food’s branded and paid media solutions, enabling FMCG and non-endemic partners to reach our customers through creative, high-impact campaigns.

In this role, you’ll identify, develop, and manage strategic partnerships that support business growth and elevate Bolt Food’s brand presence. You’ll work closely with cross-functional teams to design and execute campaigns, manage partner relationships, and optimize performance through data-driven insights.

This position is ideal for someone who combines commercial acumen with creative thinking, enjoys building lasting relationships, and thrives in a fast-paced, collaborative environment.

• Identify and develop strategic partnership opportunities based on market trends and partner objectives.
• Manage relationships with key partners, serving as the main point of contact to ensure satisfaction and long-term collaboration.
• Lead negotiations and coordinate agreements with internal stakeholders, including Legal and Finance.
• Plan and launch brand campaigns across in-app and out-of-app channels (banners, post-order screens, checkout screens, push notifications).
• Coordinate creative concept and asset production — from visual mockups to final execution.
• Define KPIs, monitor partnership performance, and share insights to optimise results and maximise impact.

• You have 2+ years of experience in brand partnerships, business development, sales, or performance marketing, and a proven track record in identifying, negotiating, and managing partnerships.
• You’re a confident communicator with strong interpersonal and relationship-building skills.
• You make data-driven decisions and are comfortable using metrics to assess impact.
• You have a strong visual sensibility and experience briefing or creating digital ad creatives (Figma or similar).
• You understand technical requirements for in-app placements and campaign delivery.
• You’re highly collaborative and comfortable working with cross-functional teams in a fast-paced environment.

Experience is great, but what we really look for is drive, intelligence, and integrity. So even if you don’t tick every box, please consider applying if you feel you’re the kind of person described above!

• Accelerate your professional growth with unique career opportunities.
• Enjoy a rewarding salary and stock options, knowing that as Bolt succeeds, so do you.
• Take care of your physical and mental health with our wellness perks.
• Celebrate 5 years at Bolt with a 1-month paid sabbatical to recharge.
• Connect with colleagues at annual company events and smaller team gatherings.
• Balance flexibility and in-person collaboration with our hybrid model, including at least 12 monthly in-office days.

*Some perks may differ depending on your location and role.

We’re looking for a Senior Design System Engineer to take ownership of the technical architecture of our multi-platform design system. You’ll work directly with design system designers and platform engineering teams to take the way we build user interfaces at Bolt to the next level.

With over 200 million customers in 53+ countries, Bolt is one of the fastest-growing tech companies in Europe and Africa. And it's all thanks to our people.

We believe in creating an inclusive environment where everyone is welcome, regardless of race, colour, religion, gender identity, sexual orientation, national origin, age, or disability.

Our ultimate goal is to make cities for people, not cars, and we need your help to achieve this mission!

In this role you work daily with Designer System Designers, representing engineering interests. You will drive core design system initiatives from the engineering side, ensuring our design foundations scale effectively across all platforms and products. You will help shape design system strategy, align teams and contribute code.

This role is part of our Web Architecture and Visual Experience (WAVE) team. WAVE is responsible for the web platform, design system implementation for web and providing engineering support for the design system core. 

You will get to own large projects that cover all platforms and can change how Bolt thinks about shipping user interfaces. Feeling passionate about accessibility? How about changing the way product teams across Bolt consider accessibility in their work and shipping practical improvements to hundreds of millions people? 

• Own the technical vision. Architect platform-agnostic infrastructure like design tokens, Figma plugins and shared utilities. Promote best practices and facilitate technical discussions.
• Align engineering platform teams around shared design system goals and priorities.
• Shape the vision, strategy and roadmap for the design system, representing engineering interests.
• Develop technical metrics for the Design System.
• Advocate for the design system to the engineering organisation.
• Drive continuous improvement, identify opportunities and lead them.

• You have worked in a design system team or as a contributor to a design system initiative.
• You have led engineers in complex cross-team projects. Ideally, in a multi-platform setting.
• You have practical experience working with multiple platforms (web + iOS/Android/React Native)
• You are a strong communicator, capable of representing diverse interests.
• You are a systems thinker, comfortable navigating in ambiguity.

Experience is great, but what we really look for is drive, intelligence, and integrity. So even if you don’t tick every box, please consider applying if you feel you’re the kind of person described above!

• Play a direct role in shaping the user experience of one of Europe’s leading platforms.
• Impact millions of customers and partners in 600+ cities across 53 countries
• Work in fast-moving autonomous teams with some of the smartest people in the world
• Accelerate your professional growth with unique career opportunities
• Get a rewarding salary and stock option package that lets you focus on doing your best work
• Enjoy the flexibility of working in a hybrid mode with a minimum of 2 days in the office each week to foster strong connections and teamwork
• Take care of your physical and mental health with our wellness perks

*Some perks may differ depending on your location and role.

We’re looking for a Senior Performance Marketing Manager, to join our team in Tallinn, Estonia.

With over 200 million customers in 50+ countries, Bolt is one of the fastest-growing tech companies in Europe and Africa. And it's all thanks to our people.

We believe in creating an inclusive environment where everyone is welcome, regardless of race, colour, religion, gender identity, sexual orientation, age, or disability.

Our ultimate goal is to make cities for people, not cars, and we need your help to achieve this mission!

As the Senior Performance Marketing Manager, you will be the strategic partner driving paid user acquisition for our Rider vertical. You aren't just managing budgets; you are driving incremental growth. 

You will lead a team of specialists to optimise multi-million euro investments across global markets, continuously testing new channels and questioning the status quo. By bridging the gap between technical attribution, channel & creative strategy, you will ensure every dollar spent translates into measurable, incremental business value. 

• Own capital allocation across Rider user acquisition channels, delivering positive incremental ROI across all markets through continuous performance monitoring and testing.
• Evaluate user acquisition campaign incrementality through in-house and CLS experiments, ensuring insights are documented and inform future budgeting cycles and roadmap decisions.
• Partner closely with Rides Marketing, Product, Local Marketing, Martech, and Analytics teams to align performance marketing strategy with business and market goals, while driving transparency through clear sharing of results.
• Own the performance marketing roadmap, leading ad experiments with specialist support to test new tactics and channels, improve ROAS, and optimise campaign setup and workflows.
• Co-manage and initiate ad creative production for Rider acquisition campaigns, analysing creative performance to identify winning assets and guide future creative direction..

• Demonstrated hands-on experience with app-based advertising platforms such as Google, Meta, TikTok, and Apple Search Ads, with exposure to affiliate or programmatic channels considered a plus.
• Proven ability to manage large-scale performance marketing budgets across multiple markets while meeting efficiency and ROI targets.
• Experience leading or mentoring small teams within a performance marketing or growth environment.
  Strong analytical skills with a solid understanding of key user and growth metrics, including churn, LTV, CAC, ROAS, and incrementality concepts such as conversion lift studies.
• Strong understanding of ad technical setup and app/web attribution, with experience using mobile measurement partners (e.g. Appsflyer, Adjust, or Singular) and Google Tag Manager, and familiarity with GA4 or BI tools such as Looker considered beneficial.
• Effective project management skills with the ability to prioritise work based on impact, opportunity, and business goals.

Experience is great, but what we really look for is drive, intelligence, and integrity. So even if you don’t tick every box, please consider applying!

• Accelerate your professional growth with unique career opportunities.
• Enjoy a rewarding salary and stock options, knowing that as Bolt succeeds, so do you.
• Take care of your physical and mental health with our wellness perks.
• Celebrate 5 years at Bolt with a 1-month paid sabbatical to recharge.
• Connect with colleagues at annual company events and smaller team gatherings.
• Balance flexibility and in-person collaboration with our hybrid model, including at least 12 monthly in-office days.

*Some perks may differ depending on your location and role.

Inbank is a financial technology company with an EU banking license that connects merchants, consumers, and financial institutions on its next-generation embedded finance platform. Our financing solutions are seamlessly embedded into the shopping journeys of 6,000+ retailers, helping merchants grow their businesses while enabling customers to enjoy a frictionless shopping experience. Today, 440+ people work at Inbank across Estonia, Latvia, Lithuania, Poland, and the Czech Republic, building innovative financial solutions for the future of commerce.

At Inbank, our people are our greatest asset - and the technology they rely on every day must be seamless, scalable, and secure by design.

As we continue our ambitious growth and commitment to operational excellence, we are evolving our internal IT function. We are looking for a Workplace Services Lead to take ownership of our internal IT operations and lead a team of 8. In this role, you will drive a shift toward a proactive, service-driven model focused on identity ownership, user experience, and operational resilience.

This is a high-impact opportunity to shape how our teams work across the organization. You will collaborate closely with our Security, Infrastructure, Product & Engineering, and HR teams to ensure robust operational security, compliance, and lifecycle management across workplace devices, SaaS platforms, and user identities.

What you’ll be doing?

• Lead and grow the team: Manage, mentor, and develop a team of 8 while setting clear priorities and driving high service standards. Own the internal IT budget and ensure smart, value-driven investments.
• Own and evolve IAM: Lead and scale our identity and access management setup, covering SSO, SAML, SCIM, OAuth, LDAP, and APIs. Implement strong access controls, including PAM, least-privilege principles, and regular access reviews.
• Strengthen security and compliance: Work closely with Security and Infrastructure teams to implement strong controls, including DLP, and ensure compliance with regulatory and audit requirements.
• Manage incidents and reduce risk: Lead structured incident management, focusing on root cause analysis, recovery, and continuous improvement.
• Stay hands-on with technical operations: Support complex issues by analyzing logs and data, making backend fixes, and assisting with releases. Act as a bridge between IT, Product, and Engineering.
• Drive automation and scalability: Identify and implement automation opportunities - from scripting to AI-driven workflows - to improve efficiency and future-proof internal IT.
• Oversee workplace technology across locations: Manage devices, office networks, and workplace tech across multiple countries, ensuring everything is secure, compliant, and runs smoothly.
• Optimize SaaS and vendors: Take ownership of our SaaS ecosystem - reduce waste, manage renewals, and ensure vendors meet performance expectations.
• Create a seamless employee experience: Partner with HR to ensure employees are fully equipped from day one - devices ready, access in place. Own the full identity lifecycle (joiner, mover, leaver).

Ideally, you would have:

• IT leadership experience: 5+ years in Internal IT, Workplace Engineering, or Service Management, including team leadership & budget ownership.
• IAM expertise: Strong hands-on experience with identity providers, SSO, SAML, SCIM, OAuth, LDAP, provisioning, and access controls.
• Security mindset: Knowledge of endpoint security, MDM, DLP, and relevant compliance standards.
• AI & Automation awareness: Familiarity with AI tools and workflow automation in a corporate environment.
• SaaS know-how: Experience managing platforms like Google Workspace, Atlassian, and Slack.
• Commercial thinking: Experience with vendor management, license optimization, and IT procurement.
• Problem-solving skills: Structured, scalable approach to incidents, risk, and operational challenges.
• Strong collaboration skills: Clear communicator, comfortable working across teams; regulated industry experience is a plus.

Why you’ll enjoy working here?

• The chance to shape and modernize the internal tech environment of a growing fintech, with real ownership and impact.
• A competitive salary tailored to your experience, along with a comprehensive benefits package.
• Wellbeing support through sports compensation or additional health insurance to help you stay active and healthy.
• Extra vacation days after your third year, giving you more time to rest and recharge.
• A 6-week paid sabbatical after four years, recognising strong performance and long-term contribution.
• A dynamic and inspiring work environment where you’re encouraged to grow and take ownership of your work.
• Flexibility through a hybrid and autonomous way of working, built on trust and accountability.
• The opportunity to collaborate with talented international colleagues across multiple markets.
• Regular team events and additional perks that make work more enjoyable and help celebrate successes together.

Sounds like a fit?

Apply, and our recruitment team will be in touch. If you’re unsure but curious, apply anyway, we’d be happy to explore the fit with you.

Inbank is a financial technology company with an EU banking license that connects merchants, consumers, and financial institutions on its next-generation embedded finance platform. Our financing solutions are embedded seamlessly into the shopping journey of 6,000+ retailers. With a focus on innovation and growth, we are looking for talented people to join our team of 450+ working across our offices in Estonia, Latvia, Lithuania, Poland, and the Czech Republic.

Due to our ambitious AI integration goals, we are looking for an AI Platform Engineer to join our Product & Technology unit in Tallinn. 

At Inbank, AI is already embedded in our products and workflows—you won’t be starting from scratch. Instead, you will build on an existing foundation and scale its impact across the organization.

This is a hands-on role with strong strategic impact, working closely with the CPTO & Head of Tech Platform to shape and drive our AI platform strategy. You’ll play a key role in guiding decisions across architecture, tooling, and cloud infrastructure, helping turn vision into execution. In doing so, you will connect AI strategy to tangible business value - ensuring strong ROI while upholding banking-grade security, data protection (DLP), and regulatory compliance.

What you will be doing?

• Take ownership of how AI evolves at Inbank—shaping the strategy and turning ideas into production-ready solutions.
• Work closely with the CPTO & Head of Tech Platform to build and evolve Inbank’s AI ecosystem, making key decisions on LLM architecture (internal vs. external), agentic tooling, and cloud infrastructure.
• Evaluate the current landscape of tools and applications to identify what delivers value, where improvements are needed, and where AI and automation can have the greatest impact.
• Design, prototype, and implement AI solutions (PoCs), writing code and configuring services to validate ideas quickly and scale successful ones into production.
• Own AI as an internal product—managing vendor costs, optimizing model usage, and ensuring every initiative delivers measurable business value and ROI.
• Build a secure and scalable AI foundation for a regulated environment, ensuring GDPR compliance, enforcing data loss prevention (DLP), and maintaining strong auditability.
• Enable engineers across the organization by providing the right toolkits, frameworks, MCP servers, and best practices for safe and effective AI adoption.
• Establish clear guidelines and governance for AI usage, working closely with Risk, Oversight, and senior leadership to ensure compliance and alignment with company priorities.
• Contribute to the long-term vision of embedding AI across Inbank, making it a secure, scalable, and impactful part of everyday work.

Ideally, you would have:

• A strong background in machine learning, data engineering, or similar, with a solid understanding of how models and data systems work in practice.
• The ability to move seamlessly between big-picture thinking and hands-on execution.
• Experience working with modern AI ecosystems, including LLMs and cloud-based platforms.
• A sharp eye for data quality and an understanding of how it impacts the success of AI solutions.
• A practical mindset for turning technical capabilities into real business impact and measurable ROI.
• Experience working in environments where security, privacy, and regulatory requirements matter (fintech is a plus, not a must).
• Confidence engaging with senior stakeholders, challenging ideas, and influencing decisions.
• The ability to communicate complex topics in a clear, structured, and convincing way.
• A proactive, ownership-driven approach and comfort operating in a fast-moving, sometimes ambiguous environment.

Why you’ll enjoy working here?

• You'll be taking ownership within an already active AI ecosystem, working alongside top leadership to elevate it further.
• Competitive salary aligned with your experience and expertise.
• Wellbeing support, including sports compensation or additional health insurance.
• Extra vacation days starting from your third year with us.
• 6-week paid sabbatical after four years at Inbank for employees with strong performance.
• A challenging and inspiring environment where you have the autonomy to shape the AI backbone of a leading fintech.
• Dedicated learning and development budget to support your professional growth.
• Fun and connection through company-wide and team events.

Sounds like a fit? Apply and our recruitment team will be in touch. If you’re unsure but curious, apply anyway — we’re happy to explore together.

We are looking for an AI Operations Lead to join the CS Product team and oversee the operational health of Alfred, our AI support agent. This role focuses on leading a team to optimize the decision logic and feedback loops that ensure high-quality, consistent resolutions for customers worldwide.

• Leading a team of AI Operations Program Managers to ensure high performance and consistent quality standards across various business verticals.
• Monitoring performance metrics weekly to translate complex data signals into prioritized action items for both operational and technical teams.
• Running the operational cadence, including cross-functional syncs and sprint planning, to unblock dependencies and maintain momentum.
• Managing the feedback loop between customers, support agents, and business units to convert patterns into actionable system improvements.
• Maintaining the automation portfolio and reporting infrastructure as the single source of truth for leadership and stakeholders.
• Escalating critical issues or compliance blockers with clear context and recommended solutions to ensure continuous service health.

• You have a strong background in leading operations or program management functions with a focus on end-to-end performance improvement.
• You possess a diagnostic mindset, capable of identifying whether performance shifts are due to structural processes or execution gaps.
• You are an effective people manager who excels at coaching teams and maintaining a high bar for excellence in high-pressure environments.
• You demonstrate high data literacy, using performance metrics to build compelling cases for prioritization and strategic focus.
• You communicate with precision, whether writing technical escalation briefs for leadership or defining clear operational standards for your team.
• You understand the logic of how AI systems operate, allowing you to distinguish between knowledge gaps, classification errors, and logic faults.

• Accelerate your professional growth with unique career opportunities.
• Enjoy a rewarding salary and stock options, knowing that as Bolt succeeds, so do you.
• Take care of your physical and mental health with our wellness perks.
• Celebrate 5 years at Bolt with a 1-month paid sabbatical to recharge.
• Connect with colleagues at annual company events and smaller team gatherings.
• Balance flexibility and in-person collaboration with our hybrid model, including at least 12 monthly in-office days.

We are looking for an experienced Integration professional to join our ERP Integrations team. This role sits at the intersection of technology, operations, and business impact — from day one, your work will have visible, measurable results: reducing manual effort across teams, speeding up key business processes, and enabling Bolt to scale without adding operational complexity.

With over 200 million customers in 50+ countries, Bolt is one of the fastest-growing tech companies in Europe and Africa. And it's all thanks to our people.

We believe in creating an inclusive environment where everyone is welcome, regardless of race, colour, religion, gender identity, sexual orientation, age, or disability.

Our ultimate goal is to make cities for people, not cars, and we need your help to achieve this mission!

As an ERP Integrations Analyst, you will design, build, and maintain automated workflows and integrations that connect our ERP and internal systems with external platforms, data sources, and third-party tools. You will work closely with Finance, IT, and People Tech teams to translate business needs into reliable, scalable solutions — and you will own these integrations end to end.

This is a hands-on role where you will be co-owning a significant part of the ERP platform, focusing on external integrations. Aside from your primary duties, you will also provide required support on custom reporting, data management, global tenant settings, and security. 

• Designing, building, and maintaining automated workflows and integrations across ERP, finance, HR, and operational systems.
• Translating business requirements into scalable, secure, and well-documented integration solutions.
• Leading end-to-end delivery: requirements gathering, development, testing, deployment, and ongoing support.
• Monitoring integration performance, proactively resolving incidents, and maintaining ≥99% workflow reliability.
• Identifying opportunities to reduce manual work and improve process efficiency across teams.
• Collaborating with Finance, IT, People Tech, and third-party vendors to gather requirements and deliver effective solutions.
• Maintaining clear technical documentation for all implemented workflows and integrations.
• Contributing to the long-term integration roadmap and internal standards.

• You have hands-on experience with automation and integration platforms such as n8n, Make.com, or similar orchestration tools — you can design, build, debug, and maintain complex workflows independently.
• You are comfortable working with REST APIs, webhooks, event-based systems, and data formats like JSON and XML.
• You have experience integrating multiple systems — whether ERP platforms, databases, internal tools, or external services.
• You are a strong analytical thinker who can diagnose integration issues, identify root causes, and implement lasting fixes.
• You have an eye for process improvement — you spot inefficiencies and turn them into automation opportunities.
• You communicate clearly with both technical and non-technical stakeholders, and you know how to turn a vague business need into a concrete technical solution.
• You act like an owner: you manage your own backlog, align proactively with the teams that depend on your work, and take full accountability for outcomes.
• You are fluent in English, both verbally and in writing.
• Experience with ERP systems (such as Workday, SAP, or similar) is a plus, but not a requirement — we care far more about your integration and automation fundamentals.

Experience is great, but what we really look for is drive, intelligence, and integrity. So even if you don’t tick every box, please consider applying!

• Play a direct role in shaping the future of mobility.
• Impact millions of customers and partners in 600+ cities across 50+ countries.
• Work in fast-moving autonomous teams with some of the smartest people in the world.
• Accelerate your professional growth with unique career opportunities.
• Get a rewarding salary and stock option package that lets you focus on doing your best work.
• Enjoy the flexibility of working in a hybrid mode with a minimum of 2 days in the office each week to foster strong connections and teamwork.
• Take care of your physical and mental health with our wellness perks.

*Some perks may differ depending on your location and role.

By bringing together next-gen technology and the finest live data available, Genius Sports is enabling a new era of sports for fans worldwide, delivering experiences that are more immersive, interactive and personalised than ever before. Learn more at geniussports.com.

THE ROLE: 

Join our Emerging Talent Summer Internship and gain hands-on experience in sports operations at Genius Sports. Over 8 weeks, you’ll work as part of a real team, contribute to live projects, and learn how global sports technology and data power live sports behind the scenes.

This is a practical internship where you’ll be involved from day one, not just observing. You’ll build real skills, work with experienced teams, and take part in activities designed to support your personal and professional development.

Open to anyone aged 18+, including students, recent school graduates, or those looking to change career direction.

AVAILABLE TEAMS

• Forecasting & Sports Integrity
• Support (B2B)
• Technical Onboarding (B2B)
• Sports Trading (Tennis & other Served Sports)

WHAT YOU'LL DO

• Support day-to-day operations within your assigned team
• Learn how our tools, systems, and data flows work
• Collaborate with team members and take part in team activities
• Assist with problem-solving and improving workflows
• Gain exposure to live sports operations and real-time data environments
• Take part in learning sessions focused on personal and professional development

WHAT YOU'LL BRING

• You are 18 years or older
• Fluent in English (verbal & written)
• Passion for sports, data or technology (or all!)
• Good communication skills
• Ability to stay organized and follow instructions
• Reliable with a positive, proactive attitude
• Availability to work on-site, including in shifts and weekend work depending on the team

IMPORTANT DETAILS

• On-site at our Tallinn Office (Ülemiste City)
• 29 June - 19 August 2026
• 1250€ per month

We enjoy an ‘office-first’ culture and maximize opportunities to collaborate, connect and learn together. Our hybrid working models differ depending on your role and location.

As well as a competitive salary and range of benefits, we’re committed to supporting employee wellbeing and helping you grow your skills, experience and career. Learn more about how rewarding life at Genius can be at Reward | Genius Sports. 

One team, being brave, driving change  

We strive to create an inclusive working environment, where everyone feels a sense of belonging and the ability to make a difference. Learn more about our values and culture at Culture | Genius.

Let us know when you apply if you need any assistance during the recruiting process due to a disability.

We are looking for a Senior Product Manager to join the Support Experience team at Bolt. In this role, you will be responsible for defining and executing product strategy and roadmap, delivering solutions that improve how users access and experience support across Bolt’s services. You will work on high-impact product challenges at scale, supporting millions of users across multiple markets and verticals.

If you are interested in working on product challenges at scale, we encourage you to apply.

With over 200 million customers in 50+ countries, Bolt is one of the fastest-growing tech companies in Europe and Africa. And it's all thanks to our people.

We believe in creating an inclusive environment where everyone is welcome, regardless of race, colour, religion, gender identity, sexual orientation, age, or disability.

Our ultimate goal is to make cities for people, not cars, and we need your help to achieve this mission!

At Bolt, users rely on support in moments that directly impact their experience — from resolving trip issues to accessing accounts or payments. These interactions play a key role in shaping trust across our platform, which serves over 200M users across multiple verticals and markets.

As a Senior Product Manager, you will own the end-to-end user-facing support experience, including how users discover help, describe issues, interact with support channels, and track resolution. You will be responsible for a high-volume product surface handling millions of interactions each month, including live chat, self-serve tools, and intake flows. Your role will focus on continuously improving quality while balancing operational efficiency and cost-to-serve.

• Defining product strategy and roadmap for the Support Experience domain, covering help discovery, live chat, self-serve solutions, and case transparency.
• Designing and improving user journeys for accessing support, including routing between self-serve, automated, and human-assisted channels.
• Collaborating with cross-functional teams, including Support Automation and agent tooling teams, to deliver seamless end-to-end experiences.
• Running experiments and analysing results to inform product decisions, including impact on user experience and business metrics.
• Balancing user experience quality with cost-to-serve, using data to guide trade-offs and improvements.
• Acting as the main point of contact for Support Experience, aligning stakeholders and providing regular updates across product, operations, and leadership teams.

• You have demonstrated experience in product management, with ownership of consumer-facing products at scale.
• You have a strong understanding of support, customer experience, or user journey design, ideally in multi-sided platforms.
• You have experience balancing user experience with operational or business metrics, including cost-related considerations.
• You have experience working with data and experimentation to inform product decisions.
• You have strong communication skills, enabling effective collaboration across technical and non-technical stakeholders.
• You have familiarity with AI-driven support solutions, real-time systems, or customer support tooling.

Experience is great, but what we really look for is drive, intelligence, and integrity. So even if you don’t tick every box, please consider applying!

• Accelerate your professional growth with unique career opportunities.
• Enjoy a rewarding salary and stock options, knowing that as Bolt succeeds, so do you.
• Take care of your physical and mental health with our wellness perks.
• Celebrate 5 years at Bolt with a 1-month paid sabbatical to recharge.
• Connect with colleagues at annual company events and smaller team gatherings.
• Balance flexibility and in-person collaboration with our hybrid model, including at least 12 monthly in-office days.

*Some perks may differ depending on your location and role.

What is this role about?

As the Head of Product, Credit, you will lead the development of Bondora’s credit decision-making stack. This is a highly cross-functional role working across Credit, Data Science, Risk, Legal, and Engineering to build systems that turn raw data into smart, responsible, and scalable credit decisions. You will shape the roadmap, structure the tooling, and ensure we meet both regulatory and business goals as we scale into the existing and new markets.

Your main responsibilities will be: 

• Continuously talk to customers, validate problems, and turn insights into shipped outcomes
• Drive the vision, strategy, and roadmap for Bondora’s credit decisioning platform, ensuring scalable, compliant, and auditable decisions across markets.
• Design and scale core credit capabilities around data inputs, affordability logic, and credit files, ensuring they are robust, transparent, and ready for multi-country expansion
• Partner closely with Risk, Legal, Country teams, Data Science, and Engineering to evolve scoring logic, feature engineering, and PD modeling
• Enable risk managers with powerful configuration, testing, and monitoring tools (Taktile-powered)
• Own data quality and lifecycle for credit decisioning, ensuring integrity, traceability, and modeling readiness at scale.

What would ensure success in this role?

• Strong product thinking: ability to frame problems, run discovery, and turn insights into measurable shipped outcomes
• Experience building products powered by ML, data models, or AI systems - understanding how models are trained, evaluated, deployed, and monitored 
• Ability to collaborate effectively with both technical (Data Science, Engineering) and non-technical stakeholders (Risk, Legal, Country teams)

Bonus points if you have:

• Experience with credit decisioning or underwriting platforms (e.g., Taktile, Provenir, or similar)
• Exposure to regulated domains such as lending, fintech, or digital banking.

What can you expect at Bondora? 

• Contribute to Bondora’s ambitious goal of reaching €1B in revenue by the end of 2026. Your skills and efforts will directly impact our growth trajectory and shape the future of our company.
• Our employees deserve the best. We recognize our people with a competitive salary and a generous benefits package (daily lunches in the office, monthly massage, five weeks of vacation, private healthcare compensation, €1,200 hobby grant, mental healthcare support, share options, and more!)
• We provide an environment that encourages your personal and professional growth. As we constantly evolve and innovate, you’ll have endless opportunities (and budget) to expand your skills and skyrocket your career.

The next steps

If you have the guts, ideas, and a team vision, apply now! 

Our hiring process: 

• Meet Karl, our Recruiter: Your first interview with him will give you the chance to share your experiences and aspirations. 
• Engage with Alexandra, VP of Product
• Put your skills to the test: Tackle a home task to present your skills. 
• Assessments: Complete our personality and logic assessments in Alva platform to showcase your strengths.
• Visit our office to meet product stakeholders on Team DNA interview, showcasing your expertise. 
• A final with our CPO, Mirko. 
• The celebration begins: If the stars align, receive an offer to join the Bondora team! 

We are looking for a Procurement Technology and Excellence Manager to join our team in Tallinn, Estonia.

With over 200 million customers in 50+ countries, Bolt is one of the fastest-growing tech companies in Europe and Africa. And it's all thanks to our people.

We believe in creating an inclusive environment where everyone is welcome, regardless of race, colour, religion, gender identity, sexual orientation, age, or disability.

Our ultimate goal is to make cities for people, not cars, and we need your help to achieve this mission!

This role sits at the heart of our procurement transformation, focused on building scalable processes, improving efficiency, and driving better decision-making through data. 

You’ll shape how procurement operates end-to-end, from tools and policies to insights and capability building,  helping the function deliver real impact across the business.

• Design and maintain procurement policies, SOPs, templates and process frameworks to keep them current, compliant and actually used by the teams.
• Lead efficiency and continuous improvement initiatives across the end-to-end procurement process, including data quality improvements, user experience improvements, spend visibility, etc.
• Develop reporting and analytics capabilities, design and build dashboards, KPIs that give senior leadership a clear and honest picture of procurement performance and business contribution.
• Own the procurement tools roadmap and work together with other functions to define development priorities, describe user stories and technical requirements, make sure data flows end-to-end through integrations.
• Lead or support assigned workstreams within the broader procurement transformation programme.
• Own the procurement knowledge base, build and run a skills and competencies program for both the procurement team and the wider organisation.

• You have extensive experience in procurement, procurement operations or process excellence and a genuine understanding of how indirect procurement works end-to-end.
• You have hands-on experience with procurement technology platforms (for example Zycus, Coupa, Ariba or similar), understanding of system integrations and data flows between procurement and finance systems.
• You have strong analytical skills with the ability to build dashboards and translate data into a coherent story for senior stakeholders.
• You have experience owning or contributing to a tools or systems roadmap, defining process and technical requirements and working effectively with technical teams to bring ideas into reality.
• You have a track record of driving process improvement and change in a fast-moving, cross-functional environment.
• You have strong documentation instincts and a tendency to see a messy process and immediately want to write the SOP.

Experience is great, but what we really look for is drive, intelligence, and integrity. So even if you don’t tick every box, please consider applying!

• Accelerate your professional growth with unique career opportunities.
• Enjoy a rewarding salary and stock options, knowing that as Bolt succeeds, so do you.
• Take care of your physical and mental health with our wellness perks.
• Celebrate 5 years at Bolt with a 1-month paid sabbatical to recharge.
• Connect with colleagues at annual company events and smaller team gatherings.
• Balance flexibility and in-person collaboration with our hybrid model, including at least 12 monthly in-office days.

*Some perks may differ depending on your location and role.

We are looking for an FP&A Analyst to help us drive financial planning, business modeling, and strategic projects, partnering with HQ, regional, and cross-functional teams to enhance performance reporting, financial planning, and KPI setting.

With over 200 million customers in 50+ countries, Bolt is one of the fastest-growing tech companies in Europe and Africa. And it's all thanks to our people.

We believe in creating an inclusive environment where everyone is welcome, regardless of race, colour, religion, gender identity, sexual orientation, age, or disability.

Our ultimate goal is to make cities for people, not cars, and we need your help to achieve this mission!

In this role, you will contribute to one of the most critical teams within the Bolt organization. You will be involved in financial planning, analysis, and budgeting, business modelling, and strategic projects. You will be a strategic partner to numerous HQ, regional, and cross-functional teams, supporting them with performance reporting, financial planning, and KPI setting.

This role requires excellent technical & modelling skills, fluency in working with big data sets, confident business judgement, as well as strong analytical, problem-solving, and interpersonal skills combined with prominent reporting & corporate finance knowledge.

• Own end-to-end budgeting and monthly forecasting processes.
• Analyse daily, weekly, and monthly performance to identify trends and explain variances against targets.
• Collaborate with local and central teams to define, track, and improve KPIs.
• Support strategic decision-making through ad hoc financial and industry analyses.
• Build strong partnerships with cross-functional stakeholders and contribute to management reporting improvements with Financial Controlling.
• Develop and continuously refine long-term business models.

• You have a Bachelor's degree in Economics, Finance, or a related field, and at least 3 years of experience in corporate finance, business valuation (Big-4), or financial planning & analysis.
• You have strong expertise in financial and business modeling, and budgeting tools, and are proficient in G-Sheets and Excel; basic knowledge of SQL is an advantage.
• You have basic experience with BI and data visualization tools and can translate complex ecosystems into financial models.
• You have excellent analytical, decision-making, and problem-solving skills with a strong attention to detail.
• You are flexible and can work under tight deadlines in a dynamic tech environment.
• You are fluent in English with strong communication skills.

Experience is great, but what we really look for is drive, intelligence, and integrity. So even if you don’t tick every box, please consider applying!

• Play a direct role in shaping the future of mobility.
• Impact millions of customers and partners in 600+ cities across 50+ countries.
• Work in fast-moving autonomous teams with some of the smartest people in the world.
• Accelerate your professional growth with unique career opportunities.
• Get a rewarding salary and stock option package that lets you focus on doing your best work.
• Enjoy the flexibility of working in a hybrid mode with a minimum of 2 days in the office each week to foster strong connections and teamwork.
• Take care of your physical and mental health with our wellness perks.

*Some perks may differ depending on your location and role.

We are looking for an experienced Product Analytics Manager to join our Tools & Workflow domain within the Platform group and help us scale and improve our customer support and internal tooling products across 50+ countries.

Bolt is one of the fastest-growing tech companies in Europe and Africa, with over 200 million customers in 50+ countries. We’re a global team of more than 100 nationalities joined on a common mission – to make cities for people, not cars. And we need you to make it happen!

Platform team operates across all Bolt verticals supporting business growth and success. The team tackles problems including geospatial (routing, ETAs etc), user identity and verification, user communications, internal tools, automation and customer support.

As a Product Analytics Manager, you will lead the analytics function for our Tools & Workflow domain within the Platform group. Your teams own the complete support experience for Bolt users and build tools and technology for efficient workforce management. You will act as a cross-functional partner driving strategic decisions, while also enabling and growing a team of product analysts. You will be at the forefront of evaluating how Automation and Artificial Intelligence can bring value to the support experience and lead discovery to find product opportunities with an optimum balance between cost-effectiveness and quality support.

Do you consider yourself both a hands-on product builder and a systematic team enabler? If yes, join us as Product Analytics Manager and help shape the future of customer support at scale!

• Build and lead a high-performing team of product analysts, raising the bar on quality, collaboration, and technical excellence.
• Own the analytics vision for the Tools & Workflow domain, partnering with Product, Engineering, Data Science, and Operations to shape strategy, influence prioritisation and surface the right opportunities.
• Audit analytical needs, align with product and business stakeholders on key definitions, and oversee the creation of accurate and scalable data products that drive smarter decisions.
• Define metrics that matter and set the gold standard for A/B testing, driving faster and better product decisions.
• Spearhead the development of analytical solutions, from self-service data products to automation impact measurement and conversational analytics.
• Own end-to-end analytical projects within the CS domain, from design to delivery, while enabling the team through best practices, training and adoption of new tools and methodologies.

• You have a proven track record in data analytics within product companies, including managerial experience leading high-performing teams.
• You hold a university degree in Economics, Data Science, Statistics, Computer Science, Mathematics, Information Management, or a related field.
• You rank your SQL skills as "outstanding" and Python/R skills as "profound", and you embrace AI-native workflows with a forward-looking mindset, always eager to adopt and grow new technical skills as the data landscape evolves.
• You have strong knowledge of BI tools, data visualisation, and a solid understanding of data architecture, with the ability to oversee the design of scalable and reliable data models.
• You have strong business acumen, an entrepreneurial mindset, and outstanding communication and leadership skills, with the ability to decompose complex solutions into a clear narrative.
• You have a solid understanding of end-to-end A/B testing and experience with advanced experimentation such as time-based tests or other causal inference methods.

Experience is great, but what we really look for is drive, intelligence, and integrity. So even if you don’t tick every box, please consider applying if you feel you’re the kind of person described above!

• Play a direct role in shaping the future of mobility.
• Impact millions of customers and partners in 600+ cities across 50 countries.
• Work in fast-moving autonomous teams with some of the smartest people in the world.
• Accelerate your professional growth with unique career opportunities.
• Get a rewarding salary and stock option package that lets you focus on doing your best work.
• Enjoy the flexibility of working in a hybrid mode.
• Take care of your physical and mental health with our wellness perks.

*Some perks may differ depending on your location.

We are looking for an experienced Product Analytics Manager to join our Tools & Workflow domain within the Platform group and help us scale and improve our customer support and internal tooling products across 50+ countries.

Bolt is one of the fastest-growing tech companies in Europe and Africa, with over 200 million customers in 50+ countries. We’re a global team of more than 100 nationalities joined on a common mission – to make cities for people, not cars. And we need you to make it happen!

Platform team operates across all Bolt verticals supporting business growth and success. The team tackles problems including geospatial (routing, ETAs etc), user identity and verification, user communications, internal tools, automation and customer support.

As a Product Analytics Manager, you will lead the analytics function for our Tools & Workflow domain within the Platform group. Your teams own the complete support experience for Bolt users and build tools and technology for efficient workforce management. You will act as a cross-functional partner driving strategic decisions, while also enabling and growing a team of product analysts. You will be at the forefront of evaluating how Automation and Artificial Intelligence can bring value to the support experience and lead discovery to find product opportunities with an optimum balance between cost-effectiveness and quality support.

Do you consider yourself both a hands-on product builder and a systematic team enabler? If yes, join us as Product Analytics Manager and help shape the future of customer support at scale!

• Build and lead a high-performing team of product analysts, raising the bar on quality, collaboration, and technical excellence.
• Own the analytics vision for the Tools & Workflow domain, partnering with Product, Engineering, Data Science, and Operations to shape strategy, influence prioritisation and surface the right opportunities.
• Audit analytical needs, align with product and business stakeholders on key definitions, and oversee the creation of accurate and scalable data products that drive smarter decisions.
• Define metrics that matter and set the gold standard for A/B testing, driving faster and better product decisions.
• Spearhead the development of analytical solutions, from self-service data products to automation impact measurement and conversational analytics.
• Own end-to-end analytical projects within the CS domain, from design to delivery, while enabling the team through best practices, training and adoption of new tools and methodologies.

• You have a proven track record in data analytics within product companies, including managerial experience leading high-performing teams.
• You hold a university degree in Economics, Data Science, Statistics, Computer Science, Mathematics, Information Management, or a related field.
• You rank your SQL skills as "outstanding" and Python/R skills as "profound", and you embrace AI-native workflows with a forward-looking mindset, always eager to adopt and grow new technical skills as the data landscape evolves.
• You have strong knowledge of BI tools, data visualisation, and a solid understanding of data architecture, with the ability to oversee the design of scalable and reliable data models.
• You have strong business acumen, an entrepreneurial mindset, and outstanding communication and leadership skills, with the ability to decompose complex solutions into a clear narrative.
• You have a solid understanding of end-to-end A/B testing and experience with advanced experimentation such as time-based tests or other causal inference methods.

Experience is great, but what we really look for is drive, intelligence, and integrity. So even if you don’t tick every box, please consider applying if you feel you’re the kind of person described above!

• Play a direct role in shaping the future of mobility.
• Impact millions of customers and partners in 600+ cities across 50 countries.
• Work in fast-moving autonomous teams with some of the smartest people in the world.
• Accelerate your professional growth with unique career opportunities.
• Get a rewarding salary and stock option package that lets you focus on doing your best work.
• Enjoy the flexibility of working in a hybrid mode.
• Take care of your physical and mental health with our wellness perks.

*Some perks may differ depending on your location.

Position Overview

The Shopify Developer is the technical engine behind our global digital storefronts. You will manage the technical evolution of both our B2B and Retail platforms, ensuring they are fast, accessible, and optimized for conversion. This role is central to our global expansion; you will spearhead the implementation of Shopify Markets and customize theme logic to meet the unique needs of international territories. We are looking for a self-motivated problem solver who bridges the gap between creative design and high-performance code.

Key Responsibilities

Theme Development & Optimization

• Build & Launch: Develop high-fidelity, responsive landing pages and custom theme sections to support marketing campaigns.
• Performance Engineering: Implement code-level improvements to enhance site speed (Core Web Vitals) and ensure full ADA compliance across all digital touchpoints.
• Technical SEO: Maintain best-in-class search visibility through optimized Liquid templates and structured data (JSON-LD).
• B2B & Retail Logic: Develop and maintain distinct theme customizations that cater to the different shopping behaviors of our wholesale and retail customers.

Global Expansion (Internationalization)

• Shopify Markets: Lead the technical setup and configuration of Shopify Markets to support multi-currency, multi-language, and regional content.
• Localization Logic: Architect theme solutions that adapt seamlessly to regional requirements without compromising global site stability or customer experience.

Collaboration & Code Quality

• Cross-Functional Partnership: Work closely with Marketing and Operations to translate business goals into technical solutions.
• Code Reviews: Actively participate in peer code reviews to ensure maintainability, security, and adherence to best practices.
• Documentation: Maintain clear documentation for custom integrations and theme modifications.
• Maintenance & Troubleshooting: Act as the first line of defense for support requests and bug fixes, identifying root causes to prevent recurrence.

Qualifications

Required:

• Core Stack: Strong foundational programming logic; you understand how to structure data and build for scalability, not just 'making it look right'. Exceptional proficiency in HTML, CSS, and JavaScript (Vanilla/ES6).
• Growth Mindset: A documented history of being a self-motivated, fast learner. You aren't afraid to dive into the "unknown" and enjoy tackling complex technical puzzles.
• Project Execution: A proactive self-starter who excels in an evolving roadmap. You enjoy seeing your work go live quickly and can effectively prioritize multiple workstreams to meet milestones during busy launch windows.
• Hybrid Collaboration: Strong verbal/written English. While based in Estonia, you must be comfortable working primarily via Google Meet and chat, collaborating with stakeholders across different time zones.

AI-Augmented Development: An active interest in the evolving landscape of AI-powered development. You are open to experimenting with agentic code editors like Cursor and understand how to leverage AI for debugging and documentation without compromising on fundamental engineering principles. 

Resourcefulness: Resourceful and autonomous; you are the type of developer who consults documentation, experiments with APIs, and finds the 'why' behind a bug before asking for a solution.

Preferred:

• Shopify Experience: 1+ years of professional Shopify development experience (Liquid, JSON schema, Shopify APIs).
• Code Portfolio: A portfolio or GitHub that demonstrates clean code and creative problem-solving (even if it’s not Shopify-specific).
• Modern Tools: Experience with React, version control (Git), and CI/CD workflows
• Global Collaboration: Experience working with distributed teams across varying time zones.
• Ownership & Accountability: You take pride in the stability and performance of our global storefronts, maintaining 100% accountability for the code you ship to production.
• Solution-First Thinking: You don’t just patch a bug; you investigate the root cause and implement long-term fixes that improve the overall health of the codebase.
• Continuous Learning: You stay curious about the evolving Shopify ecosystem and emerging web technologies, proactively suggesting ways to modernize our stack.
• Integrity & Confidentiality: You uphold high standards regarding the security of our customer data, proprietary logic, and upcoming product launches.

What we offer:

• Global & Supportive Culture: Grow alongside an innovative, industry-leading international brand.

• Hybrid Work: Hybrid work, 3 days  at vibrant office hub in Ülemiste, Tallinn.

• Premium Well-being: 6 paid wellness days, mental health support, bi-weekly team lunches, and your choice of a sports allowance or private health insurance.

• Extra Time Off: Paid time off for your birthday, plus 4 paid "Recharge Fridays" off per year.

• Career Growth: Dedicated professional development and continuous learning opportunities.

We are looking for a Senior ML Platform Engineer to join our ML Platform team to build, evolve and scale AI Infrastructure that powers Bolt's intelligent services

With over 200 million customers in 50+ countries, Bolt is one of the fastest-growing tech companies in Europe and Africa. And it's all thanks to our people.

We believe in creating an inclusive environment where everyone is welcome, regardless of race, colour, religion, gender identity, sexual orientation, age, or disability.

Our ultimate goal is to make cities for people, not cars, and we need your help to achieve this mission!

The ML Platform Team makes ML/AI easy at scale. We streamline development, testing and deployment of ML/AI systems for hundreds of real-time algorithms. 

We own training orchestration, an inference software stack and infrastructure, and a Feature Store, including VectorSearch and RAG tooling. We develop LLM tools and CI/CD for ML, covering the whole range of ML infrastructure needs.

Our tech stack includes TypeScript, Python, Spark (batch and structured streaming), Airflow, n8n, MLflow, LiteLLM, AWS SageMaker, Redis, Elasticsearch, Docker, Kubernetes, AWS (S3, EKS), Terraform, Great Expectations. 

• Designing, building, and optimising components of Bolt’s ML Platform.
• Optimise and extend our in-house Feature Store Platform serving billions of data points in real-time.
• Tune infrastructure (k8s and AWS) and build automations to achieve the best cost-performance.
• Proactively solve technical challenges, discover and build new features, enabling develop efficiency.
• Support our internal users and help with troubleshooting, and turn user problems into scalable solutions.
• Raise our product and technical quality bar, promoting software engineering best practices.

• 5+ years of experience in Software Engineering, out of which 2+ in ML/MLOPS/AI Engineering.
• Experience in leading and delivering complex cross-team projects.
• Production experience with Python, Spark, and Kubernetes.
• Experience in MLOPS and AI ecosystem, and developing end-to-end ML/AI solutions at scale.
• You strive for technical excellence while staying pragmatic to achieve outcomes for the users.

Experience is great, but what we really look for is drive, intelligence, and integrity. So even if you don’t tick every box, please consider applying!

• Accelerate your professional growth with unique career opportunities.
• Enjoy a rewarding salary and stock options, knowing that as Bolt succeeds, so do you.
• Take care of your physical and mental health with our wellness perks.
• Celebrate 5 years at Bolt with a 1-month paid sabbatical to recharge.
• Connect with colleagues at annual company events and smaller team gatherings.
• Balance flexibility and in-person collaboration with our hybrid model, including at least 12 monthly in-office days.

*Some perks may differ depending on your location and role.

We’re looking for a Senior Design System Engineer to take ownership of the technical architecture of our multi-platform design system. You’ll work directly with design system designers and platform engineering teams to take the way we build user interfaces at Bolt to the next level.

With over 200 million customers in 53+ countries, Bolt is one of the fastest-growing tech companies in Europe and Africa. And it's all thanks to our people.

We believe in creating an inclusive environment where everyone is welcome, regardless of race, colour, religion, gender identity, sexual orientation, national origin, age, or disability.

Our ultimate goal is to make cities for people, not cars, and we need your help to achieve this mission!

In this role you work daily with Designer System Designers, representing engineering interests. You will drive core design system initiatives from the engineering side, ensuring our design foundations scale effectively across all platforms and products. You will help shape design system strategy, align teams and contribute code.

This role is part of our Web Architecture and Visual Experience (WAVE) team. WAVE is responsible for the web platform, design system implementation for web and providing engineering support for the design system core. 

You will get to own large projects that cover all platforms and can change how Bolt thinks about shipping user interfaces. Feeling passionate about accessibility? How about changing the way product teams across Bolt consider accessibility in their work and shipping practical improvements to hundreds of millions people? 

• Own the technical vision. Architect platform-agnostic infrastructure like design tokens, Figma plugins and shared utilities. Promote best practices and facilitate technical discussions.
• Align engineering platform teams around shared design system goals and priorities.
• Shape the vision, strategy and roadmap for the design system, representing engineering interests.
• Develop technical metrics for the Design System.
• Advocate for the design system to the engineering organisation.
• Drive continuous improvement, identify opportunities and lead them.

• You have worked in a design system team or as a contributor to a design system initiative.
• You have led engineers in complex cross-team projects. Ideally, in a multi-platform setting.
• You have practical experience working with multiple platforms (web + iOS/Android/React Native)
• You are a strong communicator, capable of representing diverse interests.
• You are a systems thinker, comfortable navigating in ambiguity.

Experience is great, but what we really look for is drive, intelligence, and integrity. So even if you don’t tick every box, please consider applying if you feel you’re the kind of person described above!

• Play a direct role in shaping the user experience of one of Europe’s leading platforms.
• Impact millions of customers and partners in 600+ cities across 53 countries
• Work in fast-moving autonomous teams with some of the smartest people in the world
• Accelerate your professional growth with unique career opportunities
• Get a rewarding salary and stock option package that lets you focus on doing your best work
• Enjoy the flexibility of working in a hybrid mode with a minimum of 2 days in the office each week to foster strong connections and teamwork
• Take care of your physical and mental health with our wellness perks

*Some perks may differ depending on your location and role.

We are looking for a Senior Product Operations Specialist within the Commerce team to help us scale our Billing operations in 50 countries and more to come.

With over 200 million users in 50+ countries, Bolt is one of the fastest-growing tech companies in Europe and Africa. And it's all thanks to our people.

We believe in creating an inclusive environment where everyone is welcome, regardless of race, colour, religion, gender identity, sexual orientation, national origin, age, or ability.

Our ultimate goal is to make cities for people, not cars. And we need your help on this mission!

We're looking for a Senior Product Operations Specialist to join our Commerce team — the engine behind everything money-related at Bolt. You'll have ownership of the day-to-day health of our billing operations, diagnose and resolve transactional issues, and turn operational pain points into scalable process improvements.

This is a hands-on, high-impact role at the intersection of data, payments, and process. You'll work across product lines and markets, partnering closely with product, engineering, finance, and local operations teams to ensure our billing systems run accurately and efficiently at scale.

• Troubleshoot and resolve issues across transactions and invoices, using data to identify root causes and prevent recurrence.
• Monitor KPIs and billing system health, proactively flagging anomalies and emerging issue patterns before they escalate.
• Build business cases using SQL and data analysis tools to surface insights that drive operational and product decisions.
• Design and improve processes — creating situational playbooks, documenting best practices, and strengthening workflows for both customer-facing and internal operations support.
• Build internal improvement flows using AI-assisted coding, automation tooling, and low/no-code platforms — automating manual investigation steps, building lightweight internal tools, and scaling your own impact without always relying on engineering capacity.
• Bridge local markets, HQ, and cross-functional teams — aligning on billing procedures and turning stakeholder feedback into platform improvements.

• 3–5 years of experience in billing operations, fintech, or a related finance/payments function. Familiarity with tax, fiscalisation, or VAT compliance across multiple markets is a plus.
• Data-driven and analytical — you're comfortable writing SQL queries, working with large datasets, and using tools like Excel or Google Sheets to support decision-making.
• Understanding of online payments — you know how billing systems, payment flows, and invoicing work, and can quickly diagnose where things go wrong.
• A proactive problem-solver who takes ownership, operates with urgency, and doesn't wait to be told there's a problem.
• A strong communicator — fluent in English, able to explain technical billing issues clearly to both technical and non-technical stakeholders.
• Nice to have: experience in fraud detection, fintech, or multi-market tax/VAT compliance, and hands-on experience with AI coding or automation tools (e.g. Cursor, Claude, Zapier, n8n).

Experience is great, but what we really look for is drive, intelligence, and integrity. So even if you don’t tick every box, please consider applying!

• Play a direct role in shaping the future of mobility.
• Impact millions of customers and partners in 600+ cities across 50+ countries.
• Work in fast-moving autonomous teams with some of the smartest people in the world.
• Accelerate your professional growth with unique career opportunities.
• Get a rewarding salary and stock option package that lets you focus on doing your best work.
• Enjoy the flexibility of working in a hybrid mode with a minimum of 2 days in the office each week to foster strong connections and teamwork.
• Take care of your physical and mental health with our wellness perks.

*Some perks may differ depending on your location and role.

Hello from Inbank! If you’ve ever bought something in three instalments or financed your gadget purchase online or in a shop, there’s a good chance you’ve used something we built.

We’re not here to be another bank. At Inbank, we’re a modular finance platform that helps businesses grow and customers pay with ease. We believe banking should feel invisible, an effortless layer that powers every great digital experience. Today, our financing rails are woven into the flow of 6,000+ leading retailers, giving around half a million customers a one-tap way to pay while turbo-charging merchants’ growth.

There are already 440+ of us across Estonia, Latvia, Lithuania, Poland, and Czechia, and we’re continuing to grow as we help thousands of retailers expand their business and reach millions of shoppers.

We’re looking for a Senior Data Platform Engineer to join our Data Warehouse team and help shape and scale our cloud data platform. This is a hands-on senior individual contributor role for someone who can design, build, and operate reliable data pipelines — and, most importantly, bring strong senior-level dbt expertise to the team.

What you’ll be doing?

• Owning and evolving core data platform capabilities such as CI/CD, environment management, observability, and access control to ensure the platform is scalable, reliable, and easy to build on.
• Building and owning data pipelines and transformations on our Snowflake-based data platform.
• Leading the design and implementation of dbt-based ELT, including scalable modelling, testing, and documentation.
• Developing orchestration, ingestion, and automation solutions using Airflow and Python.
• Improving developer experience and raising engineering standards across testing, deployment, maintainability, and platform operations.
• Partnering with analytics and business stakeholders to translate requirements into reliable, secure, production-grade datasets.

What we’re really looking for?

This role is for a Senior Engineer with strong hands-on experience in dbt. We’re looking for someone who has worked with dbt in production and is excited to help evolve and scale best practices across the team.

Ideally, you’d have:

• Solid experience building and operating modern data platforms on AWS using Snowflake, dbt, Airflow, and Python.
• Senior-level mastery of dbt: designing modular models, enforcing testing standards, structuring projects for scale, improving documentation, and making sound architectural decisions.
• Deep understanding of data modelling, ELT design, warehouse performance optimisation, and production-grade data engineering.
• Proven experience owning production data pipelines and making pragmatic technical trade-offs.
• A quality-focused mindset: you care about reliable, well-tested, well-documented, and trusted data.
• A security-focused mindset: you design and operate data platforms with attention to access control, data protection, change management, and the needs of a regulated environment.

If you’re excited about this role but don’t meet every requirement, we still encourage you to apply — we value diverse experiences and perspectives and believe great people grow into great roles.

What you’ll get in return?

• A competitive salary tailored to your experience, along with a comprehensive benefits package.
• Wellbeing support through sports compensation or additional health insurance to help you stay active and healthy.
• Extra vacation days after your third year, giving you more time to rest and recharge.
• A 6-week paid sabbatical after four years, recognising strong performance and long-term contribution.
• A dynamic and inspiring work environment where you’re encouraged to grow and take ownership of your work.
• Flexibility through a hybrid and autonomous way of working, built on trust and accountability.
• The opportunity to collaborate with talented international colleagues across multiple markets.
• Regular team events and additional perks that make work more enjoyable and help celebrate successes together. 

Sounds like a fit?

Apply, and our recruitment team will be in touch. If you’re unsure but curious, apply anyway, we’d be happy to explore the fit with you.

What is this role about?

As Site Reliability Engineer, you’re tasked with making sure that our infrastructure stays a couple of steps ahead of our ambitious growth plans. You’ll solve complex infrastructure problems and make those solutions available to engineering teams so that they can deploy with peace of mind and focus on customer problems.

It’s a rare chance to be part of a product-driven culture where you make your own decisions, emphasis is on quality of solutions rather than outputs, and everyone strives to improve across practices, tools, technologies. You’ll enjoy a high degree of ownership, diverse set of problems (cloud, developer experience, databases, provisioning etc.) and an environment that values problem-solving and collaboration.

This hybrid role is located in our Tallinn or Tartu office. 

Your main responsibilites will be: 

• Build a reliable platform for our products, making sure that up-time, monitoring and recovery meet up to the modern standard.
• Standardized and automate infrastructure tasks so that engineers are able to self-serve and benefit from best practices
• Build a developer experience that allows to ship without friction, confidently and daily, making best practices available to teams through tooling and automation.
• Manage and optimize cloud infrastructure, including databases.
• Respond to and solve production incidents.

What you'll bring:

• 5+ years of experience with cloud infrastructure, Azure preferred.
• Ability to write code and script to automate tasks.
• Infrastructure as code and automated provisioning.
• Understanding of networking and security fundamentals
• Strong understanding of monitoring, incident management and recovery practices.
• You are ready for on-call shifts. 
• Bonus: 
  • Experience in a regulate space, preferably in Finance
  • Specialized knowledge in networking, security, Kubernetes, databases or developer experience

What can you expect at Bondora? 

• Contribute to Bondora’s ambitious goal of reaching 1BN in revenue. Your skills and efforts will directly impact our growth trajectory and shape the future of our company.
• Our employees deserve the best. We recognize our people with a competitive salary and a generous benefits package (5 weeks of vacation, private healthcare compensation, hobby grant, mental healthcare support, share options and much more!)
• We provide an environment that encourages your personal and professional growth. As we constantly evolve and innovate, you’ll have endless opportunities (and budget) to expand your skills and skyrocket your career.

The next steps

If you have the guts, ideas, and a team vision, apply now! 

Our hiring process: 

• First off, meet Karl who will talk a bit more about Bondora, the role and will have few questions up his sleeve! 
• Meet ťhe hiring manager: our 2nd call will give you the chance to hear more about us and share your experiences and aspirations. 
• Assessments: Complete personality and logic assessments to showcase your strengths. 
• Meet the team for technical interview: Get to know the people you’ll be working closest with. 
• Last discussion with our VP of Engineering as the final cherry on top. 
• The celebration begins: If the stars align, receive an offer to join the Bondora team! 

CUSTOMER RETENTION STRATEGIST 

Our Mission is to be able to say - "Anyone in the World below $15M should fire their Agency tomorrow as nobody can beat this Value & Service at this Price"

We are seeking a highly driven and performance-oriented Customer Retention Strategist to join our team.

In this position at Common Thread Collective (CTC), you will play a pivotal strategic role, guiding our clients toward durable, scalable growth. Your core responsibility is to deliver steady and reliable revenue through retention-focused initiatives—using data-backed insights to build accurate forecasts, shape strategic direction, and ensure consistent performance. At CTC, your expertise is invaluable, covering the elements of CTC's strategic forecasting methods and the foundational principles of retention marketing.

Your impact goes far beyond managing email programs—you operate as a trusted advisor to our clients across all areas of retention strategy. You clearly communicate the rationale behind our decisions, connecting forecasting insights to the email, SMS, direct mail, and other retention touchpoints we activate. Your clarity strengthens client trust and deepens alignment throughout the partnership.

You also act as a strong advocate for CTC’s unique retention methodology and the tools that support it.

As a Customer Retention Strategist, you lead with precision and purpose, ensuring every initiative is executed to the highest standard and tightly aligned with client objectives.

You thrive on solving complex challenges, take complete ownership of outcomes, and are committed to developing, enhancing, and scaling high-impact retention programs. We embody the principle “Everyday in Every Play, Count on Me”—embracing accountability, striving for excellence, and consistently delivering results that matter.

WHAT WE LOOK FOR

This place isn’t for everyone, but it might be for you if…

Our core values are the heart and soul of this incredible Company. The right person for this role will appreciate each of these values, personally subscribe to them, and understand why each is critical to having a great business.

To give ourselves our best shot at accomplishing Our mission, we organize all of our decisions — from recruiting, to hiring, to raises, to promotions, to how we spend our time and money — in the direction of three committed values.

We recognize these values aren't for everyone.

They're challenging. In fact, they're so challenging, that's why we invest so much in supporting our team and why we tend to attract people who are craving the opportunity to do more at work than get a paycheck. We're looking for those who are interested in making their work significant.

AUTODIDACT

• Naturally curious and an autodidact, able to absorb information quickly and effectively, like osmosis. Your commitment to learning sets you apart, absorbing information swiftly and more effectively than your peers.
• Your openness to both offer and embrace feedback as an opportunity for growth and implement it proactively, without needing constant direction.
• Demonstrates resourcefulness, and independently refine your skills without being prompted.
• Thrives in a self-managed environment, showing autonomy, initiative, and a commitment to continuous improvement and not requiring task lists built by their managers and constant oversight.

UNIMPEACHABLE CHARACTER

• Embodies a character that inspires pride in both personal and professional associations.
• Consistently honest, with the courage to acknowledge and communicate hard truths, and the humility to accept them, even when uncomfortable, and never lie in any situation.
• Displays a high level of self-awareness, taking full ownership of outcomes without resorting to a victim mindset.
• Values constructive feedback and integrates it, understanding nothing great is built without feedback.

COMPETITIVE GREATNESS

• Performs at their best when it matters most, The Enjoyment of Hard Challenges.
• Demonstrates an unyielding determination to get things done, regardless of obstacles, time constraints, skills needed, or resources.
• Adapts to changing circumstances, recognizing that true success is about not just meeting, but exceeding what is required.
• Possesses a deep passion for their work, using creativity and resilience to overcome any hurdle.

Minimum Experience Requirement  

• At least 2 years of hands-on experience in email and SMS marketing, with proven execution across campaigns, automations, segmentation, and optimization.

• A minimum of 2 years of experience in retention marketing, owning initiatives that drive predictable revenue, customer lifetime value, and ongoing lifecycle improvements.
  
  

What Success Looks Like

NECESSARY SKILLS

KICK OFF PERIOD

• Be willing to put in the hard work required and be hungry enough to go through the kick off.
• Being ready and prepared for this to be the hardest job you have ever worked, as you would fundamentally develop a high-leverage new skill.
• The ability to take feedback and implement it fast.
• Finish the work to the fullest with quality and on time.
• Perseverance.
• Remember and learn from the repetitive doing of the exercises.

ONBOARDING

• Align with the team and contribute to the team called Brain Trust for Ideas across clients.
• Manage, align & work with the team members of your pod including Growth strategist, Meta/Google/Channel Media Buyer and Creative Strategist.
• Ability to organize, prioritize, and manage multiple tasks with great attention to detail.
• Upkeep of data integrity of your clients across Statlas and other tracking tools.
• Be responsible for the execution of the Prophit system for your clients
• Building an Email Forecast for your clients
  • Utilizing a Growth map using the Prophet System
  • Data Analysis required during analysis of past campaigns and flows etc
  • Marketing calendar alignment and upkeep with clients
• The Monthly Execution and Actualisation vs the Forecast.
  • You make tactical deconstructions and actualize the projections each month, and determine additional resources required to meet KPIs.
• Combine data analysis and feedback from clients to develop strategic plans for the future.
• When it's time to pivot you are among the first early adopters
• Take a lead in situations that present any obstacle to execution.
• An insatiable curiosity, and an inability to leave a problem alone until you've found one or many different potential solutions.
• Responsible for the implementation of CTC's Email and SMS best practices
• Leverage tools like memberships, subscriptions, loyalty programs, popups, quizzes, cart drawers, post-purchase upsell tools, direct mail and more, to impact retention metrics.
• Upkeep and management of our ideologies and processes throughout the account.
• Monitoring active campaigns, and deploying additional resources, or updating strategy to ensure the best possible chance of hitting the Projected Targets.
• Implementing tests in your accounts in an effort to beat your best-performing campaigns.

ENSURING AND HOLDING THE STANDARD OF QUALITY OF WORK

• Ensuring deliverables are on-brand 100% of the time, in collaboration with designers and copywriters.
• Ensuring that automations, campaigns and any other retention tool has the correct technical setups and work in tandem to achieve desired business outcomes
• Ensuring alignment with the client vs the forecast & strategy
• Ensuring above benchmark client satisfaction rate feedback
• Ensuring following the Prophit system execution to 100% within the timeline required.
• Ensuring all the work is delivered based on the timeline assigned with optimal quality & attention to detail.

Client Communication

• You are a champion of communication, ensuring the client is aligned on Retention goals aligned with revenue goals on the Growth Map and next steps, while making sure everybody on your team has clarity on what is required with exact deadlines.
• Responsible for sending daily performance updates to the client
• Ensure alignment across Strategy and Forecast with the client for every week of the month.
• Providing weekly updates via Slack.
• Report where required, collaborating with Growth Strategists and Media Buyers.
  
  

CONTRIBUTING BACK

• Contributing your learnings back to the system for feedback and continuous improvement.
• Contributing & collaborating in ideas and learning across teams.
• Contributing to ideas and learning in future company content production.

NEXT-LEVEL SKILLS

Communication Skills

• Fluent in English, with a proven ability to communicate persuasively and present ideas clearly to various stakeholders.
• Skilled in crafting thoughtful, empathetic client messaging that resonates, demonstrating a high level of emotional intelligence.
• Strong presentation skills, capable of delivering compelling presentations that drive engagement and decision-making.

Great Data Analysis skills

• Strong raw talent for data analysis, with an eagerness to learn and improve.
• Familiarity with data tools, including Google Sheets, with the flexibility to develop advanced skills through on-the-job experience.

Past Experience 

• Historical expertise that compounds to bring a well-rounded perspective and adds value to the role.
• A breadth of experience from any of the multiple domains, including mathematics, data analytics, copywriting, email/sms marketing etc.

Critical Thinking 

• Ability to approach challenges with structured thinking, utilizing logical frameworks to effectively solve complex problems.
• Naturally adept at dissecting issues and proposing practical, impactful solutions.

Impact

• Passionate about e-commerce and eager to contribute to a high-performing team at the forefront of the industry.
• Highly motivated and hardworking, with a strong desire to learn, grow, and make a meaningful impact.
• Thrives in environments where they can see the direct results of their actions on the business, with a strong preference for roles that offer full accountability and autonomy.

Results 

You will merge the Retention, Growth and elements of finance to build a forecasted strategy to help the business achieve its goal.

• Achieve certification and confidence in our ideology by the end of training, enabling precise execution of the Prophit system to ensure top-quality results for clients.
• Consistently deliver high-accuracy performance of retention, far beyond the email/sms platform, referring to the Prophit system's Growth Map and Statlas.
• Lead and collaborate with your team to optimize productivity and maintain high-performance standards.
• Apply best practices in email and sms marketing to drive outstanding results, ensuring no one could achieve better outcomes in your role.
• Maintain client satisfaction levels above benchmark rates, aligning on forecasts to exceed client expectations.
• Adhere to rigorous quality standards in client feedback, forecasting, email production and execution.
• Meet all deadlines and retention requirements requirements, ensuring timely and on Target Performance.
• Contribute valuable ideas to team discussions and company-wide content, supporting growth and innovation.

DOMAIN

MANAGEMENT

• Your supervisor would be Josh Tay, The Director of Retention. 
• As a Customer Retention Strategist, you'll report directly to Josh — a leader known for challenging the norms of retention marketing and alignment with real business growth. Josh is known by his team, and all he’s worked with before, as someone who will make you level up in your thinking. Every team member has walked away being a better Customer Retention Strategist after working with Josh, that’s his promise to you, no matter if you’ve worked with him for 1 month, 1 year or 5 years

Working under Josh’s guidance will push you to your limits in the best possible way. He models the value of “do whatever it takes to be the absolute best”, and learning from him means you’ll level up in knowledge, perspective and precision. Josh is committed to personally ensuring you reach your full potential as a Customer Retention Strategist, supporting your journey every step of the way.

JOB SCOPE

• Oversee the profitable growth of retention channels, including but not limited to email, sms, direct mail, popups and push notifications. Where required, you may work within subscription, membership, loyalty programs and more.
• Write briefs and ensure the rest of the team is able to execute on it
• Complete reports with a high degree of accuracy, checking against multiple data points
• Analyse metrics and KPIs to measure the effectiveness of retention efforts, providing insights and recommendations for improvements, with Statlas and the Growth Map as your guide.
• Collaborate with design, content and any other relevant teams to create compelling and engaging email content, ensuring brand consistency and messaging alignment.
• Ensure the timely delivery of relevant deliverables (emails, sms etc), which includes effective internal project management and management of clients and their teams.
• Stay updated with industry trends, new features, and best practices in retention marketing to continuously optimize performance.
• This is a client-facing role. So you must be able to consult clients and solve business problems, far beyond the email platform.
• Prioritize the development of relational equity with your team and clients to foster lasting relationships for the continued growth of CTC and our client businesses.

WHAT’S IN IT FOR ME?

SALARY RANGE

• First 30 days – $1.5K (Part-time transition phase)

  • Give notice at your current job (if applicable)

  • Participate in daily training for the first 15 days

  • Shadow and support ongoing accounts during the next 15 days while preparing to take on your own clients

  Days 31–60 – $3K (Full-time start)

  • Transition to full-time

  • Begin managing your first 3 client accounts independently

  Days 61–90 – $4–5K + performance bonuses

  • Continue growing your portfolio

  • Earn bonuses based on hitting revenue targets

  •  Negotiate your term contract annually

This will depend on the amount of clients and the quality of work.

Growth, Transparency, and Fairness in Career Development

• Progress is Clearly Defined
  • Depends primarily on your experience with the system & quality of execution against it. Following a well-defined path for the first 12 months and how exactly you can grow to be promoted to the next level.
• Fairness and transparency are prioritized
  • Access a weekly performance dashboard to see exactly where you stand compared to team members on both objective and subjective metrics.
• Pay transparency is upheld for all team members
  • With consistent contract terms and a clear roadmap for increasing earnings, ensuring everyone understands the path to greater compensation. We will also talk monthly about how you can progress
• My Commitment to You:
  • You will work harder, learn more than ever before, and get recognized by the world for your expertise. You will gain a diverse skill set while actively contributing to the continuous development of new tools and improvements within our system. In doing so you will have an incredible opportunity for rapid career progression.
  • We will continue to provide you mentorship through every step of your development in the role and promotion from it. We will then continue to provide feedback against the expectation and evaluate against it.

Location & Environment

• Fully remote with the ability to pick your schedule.
• Embrace autonomy as a core value, with clear expectations, regular 1:1 feedback sessions, and measurable quality benchmarks to support personal growth. Exceptional work is recognized and rewarded, with weekly check-ins for accountability, ensuring you're consistently challenged and engaged with new opportunities daily.

LIFECYCLE MARKETING STRATEGIST

Our Mission is to be able to say - "Anyone in the World below $15M should fire their Agency tomorrow as nobody can beat this Value & Service at this Price"

We are looking for a highly motivated and results-focused Lifecycle Marketing Strategist to join our team.

In this role at Common Thread Collective (CTC), you will serve as a key strategic leader, helping guide our clients toward long-term, scalable growth. Your mission is to ensure predictable and consistent revenue through lifecycle marketing initiatives—leveraging data-driven insights to create forecasts, shape strategic plans, and maintain reliable performance.  At CTC, your expertise is invaluable, covering the elements of CTC's strategic forecasting methods and the foundational principles of retention marketing.

Your responsibilities extend far beyond email execution—you act as a trusted partner to our clients in all areas of customer lifecycle strategy. You clearly articulate the reasoning behind our recommendations, bridging the gap between forecasts and the email, SMS, direct mail, and other lifecycle touchpoints we deploy. Your ability to explain the “why” strengthens client confidence and builds a deeper sense of partnership

You also serve as a dedicated champion of CTC’s distinctive lifecycle approach and the tools that power it.

As a Lifecycle Marketing Strategist, you lead with clarity and intention, ensuring that every initiative is executed with excellence and aligned with client goals

You are energized by complex challenges, take full ownership of outcomes, and commit to designing, refining, and scaling high-impact lifecycle marketing strategies. We operate with the mindset: “Everyday in Every Play, Count on Me”—meaning we uphold accountability, pursue mastery, and consistently deliver meaningful results.

WHAT WE LOOK FOR

This place isn’t for everyone, but it might be for you if…

Our core values are the heart and soul of this incredible Company. The right person for this role will appreciate each of these values, personally subscribe to them, and understand why each is critical to having a great business.

To give ourselves our best shot at accomplishing Our mission, we organize all of our decisions — from recruiting, to hiring, to raises, to promotions, to how we spend our time and money — in the direction of three committed values.

We recognize these values aren't for everyone.

They're challenging. In fact, they're so challenging, that's why we invest so much in supporting our team and why we tend to attract people who are craving the opportunity to do more at work than get a paycheck. We're looking for those who are interested in making their work significant.

AUTODIDACT

• Naturally curious and an autodidact, able to absorb information quickly and effectively, like osmosis. Your commitment to learning sets you apart, absorbing information swiftly and more effectively than your peers.
• Your openness to both offer and embrace feedback as an opportunity for growth and implement it proactively, without needing constant direction.
• Demonstrates resourcefulness, and independently refine your skills without being prompted.
• Thrives in a self-managed environment, showing autonomy, initiative, and a commitment to continuous improvement and not requiring task lists built by their managers and constant oversight.

UNIMPEACHABLE CHARACTER

• Embodies a character that inspires pride in both personal and professional associations.
• Consistently honest, with the courage to acknowledge and communicate hard truths, and the humility to accept them, even when uncomfortable, and never lie in any situation.
• Displays a high level of self-awareness, taking full ownership of outcomes without resorting to a victim mindset.
• Values constructive feedback and integrates it, understanding nothing great is built without feedback.

COMPETITIVE GREATNESS

• Performs at their best when it matters most, The Enjoyment of Hard Challenges.
• Demonstrates an unyielding determination to get things done, regardless of obstacles, time constraints, skills needed, or resources.
• Adapts to changing circumstances, recognizing that true success is about not just meeting, but exceeding what is required.
• Possesses a deep passion for their work, using creativity and resilience to overcome any hurdle.

Minimum Experience Requirement  

• At least 2 years of hands-on experience in email and SMS marketing, with proven execution across campaigns, automations, segmentation, and optimization.

• A minimum of 2 years of experience in retention marketing, owning initiatives that drive predictable revenue, customer lifetime value, and ongoing lifecycle improvements

What Success Looks Like

NECESSARY SKILLS

KICK OFF PERIOD

• Be willing to put in the hard work required and be hungry enough to go through the kick off.
• Being ready and prepared for this to be the hardest job you have ever worked, as you would fundamentally develop a high-leverage new skill.
• The ability to take feedback and implement it fast.
• Finish the work to the fullest with quality and on time.
• Perseverance.
• Remember and learn from the repetitive doing of the exercises.

ONBOARDING

• Align with the team and contribute to the team called Brain Trust for Ideas across clients.
• Manage, align & work with the team members of your pod including Growth strategist, Meta/Google/Channel Media Buyer and Creative Strategist.
• Ability to organize, prioritize, and manage multiple tasks with great attention to detail.
• Upkeep of data integrity of your clients across Statlas and other tracking tools.
• Be responsible for the execution of the Prophit system for your clients
• Building an Email Forecast for your clients
  • Utilizing a Growth map using the Prophet System
  • Data Analysis required during analysis of past campaigns and flows etc
  • Marketing calendar alignment and upkeep with clients
• The Monthly Execution and Actualisation vs the Forecast.
  • You make tactical deconstructions and actualize the projections each month, and determine additional resources required to meet KPIs.
• Combine data analysis and feedback from clients to develop strategic plans for the future.
• When it's time to pivot you are among the first early adopters
• Take a lead in situations that present any obstacle to execution.
• An insatiable curiosity, and an inability to leave a problem alone until you've found one or many different potential solutions.
• Responsible for the implementation of CTC's Email and SMS best practices
• Leverage tools like memberships, subscriptions, loyalty programs, popups, quizzes, cart drawers, post-purchase upsell tools, direct mail and more, to impact retention metrics.
• Upkeep and management of our ideologies and processes throughout the account.
• Monitoring active campaigns, and deploying additional resources, or updating strategy to ensure the best possible chance of hitting the Projected Targets.
• Implementing tests in your accounts in an effort to beat your best-performing campaigns.

ENSURING AND HOLDING THE STANDARD OF QUALITY OF WORK

• Ensuring deliverables are on-brand 100% of the time, in collaboration with designers and copywriters.
• Ensuring that automations, campaigns and any other retention tool has the correct technical setups and work in tandem to achieve desired business outcomes
• Ensuring alignment with the client vs the forecast & strategy
• Ensuring above benchmark client satisfaction rate feedback
• Ensuring following the Prophit system execution to 100% within the timeline required.
• Ensuring all the work is delivered based on the timeline assigned with optimal quality & attention to detail.

Client Communication

• You are a champion of communication, ensuring the client is aligned on Retention goals aligned with revenue goals on the Growth Map and next steps, while making sure everybody on your team has clarity on what is required with exact deadlines.
• Responsible for sending daily performance updates to the client
• Ensure alignment across Strategy and Forecast with the client for every week of the month.
• Providing weekly updates via Slack.
• Report where required, collaborating with Growth Strategists and Media Buyers.
  
  

CONTRIBUTING BACK

• Contributing your learnings back to the system for feedback and continuous improvement.
• Contributing & collaborating in ideas and learning across teams.
• Contributing to ideas and learning in future company content production.

NEXT-LEVEL SKILLS

Communication Skills

• Fluent in English, with a proven ability to communicate persuasively and present ideas clearly to various stakeholders.
• Skilled in crafting thoughtful, empathetic client messaging that resonates, demonstrating a high level of emotional intelligence.
• Strong presentation skills, capable of delivering compelling presentations that drive engagement and decision-making.

Great Data Analysis skills

• Strong raw talent for data analysis, with an eagerness to learn and improve.
• Familiarity with data tools, including Google Sheets, with the flexibility to develop advanced skills through on-the-job experience.

Past Experience 

• Historical expertise that compounds to bring a well-rounded perspective and adds value to the role.
• A breadth of experience from any of the multiple domains, including mathematics, data analytics, copywriting, email/sms marketing etc.

Critical Thinking 

• Ability to approach challenges with structured thinking, utilizing logical frameworks to effectively solve complex problems.
• Naturally adept at dissecting issues and proposing practical, impactful solutions.

Impact

• Passionate about e-commerce and eager to contribute to a high-performing team at the forefront of the industry.
• Highly motivated and hardworking, with a strong desire to learn, grow, and make a meaningful impact.
• Thrives in environments where they can see the direct results of their actions on the business, with a strong preference for roles that offer full accountability and autonomy.

Results 

You will merge the Retention, Growth and elements of finance to build a forecasted strategy to help the business achieve its goal.

• Achieve certification and confidence in our ideology by the end of training, enabling precise execution of the Prophit system to ensure top-quality results for clients.
• Consistently deliver high-accuracy performance of retention, far beyond the email/sms platform, referring to the Prophit system's Growth Map and Statlas.
• Lead and collaborate with your team to optimize productivity and maintain high-performance standards.
• Apply best practices in email and sms marketing to drive outstanding results, ensuring no one could achieve better outcomes in your role.
• Maintain client satisfaction levels above benchmark rates, aligning on forecasts to exceed client expectations.
• Adhere to rigorous quality standards in client feedback, forecasting, email production and execution.
• Meet all deadlines and retention requirements requirements, ensuring timely and on Target Performance.
• Contribute valuable ideas to team discussions and company-wide content, supporting growth and innovation.

DOMAIN

MANAGEMENT

• Your supervisor would be Josh Tay, The Director of Retention. 
• As a Lifecycle Marketing Strategist, you'll report directly to Josh — a leader known for challenging the norms of retention marketing and alignment with real business growth. Josh is known by his team, and all he’s worked with before, as someone who will make you level up in your thinking. Every team member has walked away being a better Lifecycle Marketing Strategist after working with Josh, that’s his promise to you, no matter if you’ve worked with him for 1 month, 1 year or 5 years

Working under Josh’s guidance will push you to your limits in the best possible way. He models the value of “do whatever it takes to be the absolute best”, and learning from him means you’ll level up in knowledge, perspective and precision. Josh is committed to personally ensuring you reach your full potential as a Lifecycle Marketing Strategist, supporting your journey every step of the way.

JOB SCOPE

• Oversee the profitable growth of retention channels, including but not limited to email, sms, direct mail, popups and push notifications. Where required, you may work within subscription, membership, loyalty programs and more.
• Write briefs and ensure the rest of the team is able to execute on it
• Complete reports with a high degree of accuracy, checking against multiple data points
• Analyse metrics and KPIs to measure the effectiveness of retention efforts, providing insights and recommendations for improvements, with Statlas and the Growth Map as your guide.
• Collaborate with design, content and any other relevant teams to create compelling and engaging email content, ensuring brand consistency and messaging alignment.
• Ensure the timely delivery of relevant deliverables (emails, sms etc), which includes effective internal project management and management of clients and their teams.
• Stay updated with industry trends, new features, and best practices in retention marketing to continuously optimize performance.
• This is a client-facing role. So you must be able to consult clients and solve business problems, far beyond the email platform.
• Prioritize the development of relational equity with your team and clients to foster lasting relationships for the continued growth of CTC and our client businesses.

WHAT’S IN IT FOR ME?

SALARY RANGE

• First 30 days – $1.5K (Part-time transition phase)

  • Give notice at your current job (if applicable)

  • Participate in daily training for the first 15 days

  • Shadow and support ongoing accounts during the next 15 days while preparing to take on your own clients

  Days 31–60 – $3K (Full-time start)

  • Transition to full-time

  • Begin managing your first 3 client accounts independently

  Days 61–90 – $4–5K + performance bonuses

  • Continue growing your portfolio

  • Earn bonuses based on hitting revenue targets

  •  Negotiate your term contract annually