Are you a strategic thinker with a talent for solving problems and driving tangible business outcomes?  Do you thrive in roles where you get to obsess over consumer business growth and provide data driven insights? If this sounds like you, then we’d love to chat!

As Strategy & Operations Manager, you are responsible for driving efficient growth by providing data driven support in shaping and optimizing our global growth and marketing strategies. Your focus will be on various consumer topics such as customer acquisition, user activity, user retention, and new verticals adoption, on a global level.

Collaborating closely with Marketing Leadership and various stakeholders across the company, you will have the opportunity to obsess over our consumer growth, identify investment opportunities, and help ensure efficient allocation of spend to maximize our ROI, through rigorous monitoring of our key performance metrics.

Your ability to blend analytical problem-solving with business acumen and creative strategic thinking will be critical in steering our company toward sustained long-term success.

What you’ll be doing

• Collaborate with key stakeholders to drive our Growth and Efficiency OKRs, focusing on areas such as New Customer Acquisition, Retention, User Activity, and Cost Per Acquisition (CPA)
• Evaluate the impact of selected marketing tactics, track our brand performance and develop our marketing funnel strategies (e.g. to improve the awareness and consideration of Wolt)
• Facilitate weekly business review meetings and collaborate daily with Regional Marketing Directors and Regional Heads of Strategy & Planning
• Provide data driven insights for the allocation of our marketing budget across various channels, funnel stages and incentives, both online and offline, in order to optimize the growth of the platform
• Manage global Business Development projects, such as building new investment frameworks and scaling them across the markets
• Lead and coordinate global acceleration initiatives driven by the growth and marketing teams to help ensure consistent execution, impact and follow-up
• Facilitate knowledge exchange and maximize performance by collecting and sharing best practices across different regions and markets

 Our Humble Expectations

• You have 4+ years of work experience within similar industries, consulting, investment banking, technology or related. Experience from e-commerce, digital marketing as well as growth strategy is a plus.
• You enjoy solving problems, you are comfortable with data and have solid analytical skills and are experienced with online analytical tools (SQL a plus)
• You have experience in forecasting, financial planning & budget allocation
• You have an analytical approach when using data to design, develop and execute marketing strategies
• You have excellent Excel and data handling skills
• You have strong attention to detail and ability to own a project, work independently and ask for guidance when needed
• You do not shy away from getting your hands dirty, building and testing - you have prior experience in a fast-moving environment with a strong focus on achieving targets and getting things done
• You communicate clearly and concisely in written and verbal comms and are fluent in English

We’re looking for a Staff Technical Program Manager who will be part of a cross-functional team at IonQ whose mission is to deliver the world’s best quantum solutions in life sciences on the world’s best quantum computers to solve the world’s most complex and impactful problems. This role is open as part of IonQ’s Quantum Applications team based in either Gothenburg, Sweden or Toronto, Canada. You will work closely with partners within the life sciences innovation ecosystem and beyond to create new hybrid quantum applications with significant commercial impact.

In this role, you will lead a talented team of application scientists to deliver the next generation of quantum computing solutions to real-world customers in the advanced health care and life sciences (HCLS) domain. You’ll work with principal investigators, product managers, customers and innovation partners to drive complex projects through initiation, planning, execution, monitoring, controlling and completion. You will support the delivery of a wide variety of initiatives ranging from bespoke quantum solutions, performance-optimized quantum libraries and platforms, as well as first-of-a-kind quantum applications. You will also help develop multi-generational technology and product roadmaps.

Responsibilities: 

• Drive efficient end-to-end delivery of novel quantum HCLS applications built for IonQ quantum computers.
• Lead the transition of technology and capabilities from R&D to commercialization. Define and measure success metrics for each stage of development.
• Create and manage timelines of complex projects, their documentation, milestones and deliverables. Ensure that project dependencies are met, cross-functional resources are aligned, and project teams move forward at a rapid pace.
• Conduct risk analysis and develop risk mitigation plans that result in the successful delivery of projects. Stay ahead of the projects by proactively tackling emerging risks.
• When necessary, roll up your sleeves, dive into technical details, and lead problem solving efforts.
• Communicate with a wide base of stakeholders: internal and external, technical and non-technical. Drive stakeholder alignment and support.
• Maintain and promote operational rigor, reduce waste by implementing the right amount of process without slowing down innovation.
• Work with project, contracting, legal, finance and sales teams to develop proposals, technical volumes and financial reports; ensure regulatory, fiscal and IP compliance.
• Drive quality control and devops processes such as standard work, CI/CD, version control, code style/reviews and automated testing.
• Accommodate occasional travel and flexible work hours to communicate across time zones and ensure customer success, as needed.

You’d be a good fit with: 

• B.S. in physics, mathematics, engineering, computer science or another technical domain; or equivalent experience.
• Demonstrated prior experience working directly with clients to co-develop advanced computational modeling solutions.
• Demonstrated prior experience delivering complex innovative projects with a significant R&D component.
• Prior experience in information technology or R&D in the HCLS domain.
• Experience leading complex projects using project management tools such as GitHub, Jira, Smartsheet, etc.
• Outstanding written and verbal communication skills. Ability to lead through influence without formal authority.
• Strong commitment to customer advocacy, success and customer engagement.
• Ability to work effectively with a strong work ethic and close attention to detail. Capacity to manage a fast-paced dynamic team environment with constantly evolving roles and responsibilities.

You’d be a great fit with:

• M.S. or Ph.D in physics, mathematics, engineering, computer science or another technical domain; or equivalent experience.
• Working knowledge of quantum computing, quantum circuits and quantum software tools, e.g. Qiskit, Cirq, PennyLane.
• Demonstrated prior experience developing cloud and high-performance computing applications.
• Demonstrated prior experience transitioning first-of-a-kind software prototypes to commercial products.
• Subject matter expertise in the HCLS domain.

Location: This role will be based onsite in Gothenburg, Sweden, or Toronto, Canada.
Travel: 10% domestic and international, with a focus on visiting customers and partners
Job ID: 1401

Location
Our Global Payroll Operations Manager will be an integral part of our Finance team in EMEA. This role is based remotely in the UK, Ireland, Sweden or Estonia.

Who we are
DoiT is a global technology company that works with cloud-driven organizations to leverage the cloud to drive business growth and innovation. We combine data, technology, and human expertise to ensure our customers operate in a well-architected and scalable state - from planning to production.
Delivering DoiT Cloud Intelligence, the only solution that integrates advanced technology with human intelligence, we help our customers solve complex multicloud problems and drive efficiency.
With decades of multicloud experience, we have specializations in Kubernetes, GenAI, CloudOps, and more. An award-winning strategic partner of AWS, Google Cloud, and Microsoft Azure, we work alongside more than 4,000 customers worldwide.

The Opportunity
We are seeking a highly skilled and experienced Global Payroll Operations Manager to join our finance team.

Responsibilities

• Manage end-to-end global payroll operations, oversee workstreams & schedule to ensure the timely preparation of payroll information, across more than 15 countries in which DoiT operates
• Payroll forecasting and reporting, including preparation and analysis for financial reporting and ad-hoc requests; while ensuring accuracy of information and proper presentation
• Balance & reconcile to financial general ledger
• Track & report on bonus & severance accruals
• Procure new vendors and manage existing relationships for Payroll systems, establishing SLAs & KPIs to ensure service delivery and drive efficiency
• Responsible for tax compliance including the filing of quarterly and annual payroll tax reports, filing amended reports and complying with business registrations.
• Manage employee experience as it relates to our ESOP program and exercise process. Support system implementation of new equity management tool(s) when the time comes 
• Provide a world class service model for employees
• Lead special projects as they pertain to payroll operations & compliance
• Lead enrolment projects to pension and insurances for employees
• Point of contact for contractors costs, invoices and Q&A
• Payroll innovation and ongoing process improvements.

Qualifications

• 7+  years of experience specific to Payroll with Global payroll exposure
• Knowledge or experience with US, EMEA and other international payroll process - preferred
• Knowledge of leading payroll across multiple geographies with a high level of local needs
• Experience with an HRIS systems along with advanced spreadsheet skills
• Extremely data-driven and can drive big picture to the ground level
• Strong Project Management skills and attention to details is a must.
• Strong understanding of interdependencies with cross functional stakeholders (equity, tax, accounting, FP&A, legal, compensation, benefits)
• Excellent prioritization skills: Ability to work in a dynamic, rapidly-changing environment by prioritizing situations which require a sense of urgency
• Comfort with ambiguity and ability to use sound judgment to drive complex issues to resolution and influence to achieve results
• A bachelor's degree in accounting, finance, or a related field and relevant experience in a similar role. A master's degree in business administration - Advantage

Bonus Points 

• A bachelor's degree in accounting, finance, or a related field and relevant experience in a similar role. 
• A master's degree in business administration - Advantage

Are you a Do’er?
Be your truest self. Work on your terms. Make a difference.
We are home to a global team of incredible talent who work remotely and have the flexibility to have a schedule that balances your work and home life. We embrace and support leveling up your skills professionally and personally. 
What does being a Do’er mean? We’re all about being entrepreneurial, pursuing knowledge and having fun! Click here to learn more about our core values.

Sounds too good to be true? Check out our Glassdoor Page
We thought so too, but we’re here and happy we hit that ‘apply’ button. 

• Unlimited Vacation
• Flexible Working Options
• Health Insurance
• Parental Leave
• Employee Stock Option Plan
• Home Office Allowance
• Professional Development Stipend 
• Peer Recognition Program

Many Do’ers, One Team
DoiT unites as Many Do’ers, One Team, where diversity is more than a goal—it's our strength. We actively cultivate an inclusive, equitable workplace, recognizing that each unique perspective enhances our innovation. By celebrating differences, we create an environment where every individual feels valued, contributing to our collective success.

#LI-Remote

Key Responsibilities   

• Lead large cross-team security initiatives from planning to delivery;  
• Break down complex security programs into phases, milestones, dependencies, and execution plans; 
• Coordinate execution across multiple engineering and platform teams, ensuring alignment and momentum;  
• Translate product requirements into clear, actionable workstreams for engineering teams; 
• Build and maintain project plans, documentation, decision logs, and technical context; 
• Run regular project syncs and reviews - track progress, identify blockers early, and drive mitigation; 
• Own timeline tracking and delivery forecasting - proactively highlight risks and trade-offs; 
• Partner closely with Product Managers to orchestrate execution across multiple teams; 
• Improve delivery transparency through clear status reporting, milestone tracking, and stakeholder communication; 
• Ensure cross-team dependencies are surfaced early and resolved before becoming blockers.  

What We Expect 

• Strong technical awareness in security and Cloud environments, with solid understanding of:  
• Cloud and infrastructure security principles  
• Kubernetes and container security  
• IAM Fundamentals 
• Cloud networking concepts (VPC, Security Groups)  
• Security tooling and platforms  
• Experience driving execution in complex, multi-team technical environments; 
• Strong project decomposition and execution management skills; 
• Ability to coordinate and run structured cross-functional processes across engineering and product teams; 
• Strong communication skills: concise status reporting, clear risk communication, and stakeholder alignment; 
• Experience working closely with both product managers and engineering managers in platform or infrastructure-heavy environments.  

Nice to Have 

• Experience working with Cloud platforms, distributed systems, or AI/ML infrastructure environments; 
• Experience working at a Cloud Service Provider; 
• Familiarity with advanced security domains such as confidential computing or federated computing; 
• Background in high-scale infrastructure or platform organizations.  

Success In This Role 

• Security initiatives are delivered predictably, with clear execution plans and realistic timelines; 
• Cross-team alignment is strong across product and engineering for complex security programs; 
• Risks and dependencies are identified early and actively managed; 
• Execution of security priorities becomes smoother, with reduced friction across teams; 
• Stakeholders have clear visibility into progress, risks, and next steps.  

About Nebius

Nebius AI is an AI cloud platform with one of the largest GPU capacities in Europe. Launched in November 2023, the Nebius AI platform provides high-end, training-optimized infrastructure for AI practitioners. As an NVIDIA preferred cloud service provider, Nebius AI offers a variety of NVIDIA GPUs for training and inference, as well as a set of tools for efficient multi-node training. 

Nebius AI owns a data center in Finland, built from the ground up by the company’s R&D team and showcasing our commitment to sustainability. The data center is home to ISEG, the most powerful commercially available supercomputer in Europe and the 16th most powerful globally (Top 500 list, November 2023).  

Nebius’s headquarters are in Amsterdam, Netherlands, with teams working out of R&D hubs across Europe and the Middle East. 

Nebius AI is built with the talent of more than 500 highly skilled engineers with a proven track record in developing sophisticated cloud and ML solutions and designing cutting-edge hardware. This allows all the layers of the Nebius AI cloud – from hardware to UI – to be built in-house, distictly differentiating Nebius AI from the majority of specialized clouds: Nebius customers get a true hyperscaler-cloud experience tailored for AI practitioners. We’re growing and expanding our products every day. 

If you’re up to the challenge and are excited about AI and ML as much as we are, join us!

The role

We are looking for a Customer Engineer to support key and strategic Nebius GPU Cloud services customers. In this role, you will be a trusted technical advisor, helping clients design, deploy, and scale AI solutions while managing large-scale GPU workloads involving hundreds to thousands of GPUs. You will also collaborate with sales and product teams to drive growth and enhance customer satisfaction.

You’re welcome to work remotely from Europe.

Your responsibilities will include:

• Serve as the primary technical point of contact for troubleshooting and resolving complex AI/ML issues.
• Guide customers in optimizing GPU performance for ML training and inference workloads, ensuring seamless integration and scalability.
• Partner with the sales team to identify new opportunities, promote the latest products, and deliver technical presentations.
• Act as a bridge to product teams, providing customer feedback, relaying feature requests, and ensuring alignment with customer requirements.
• Engage with internal and external stakeholders, negotiate solutions, and effectively drive alignment to address customer challenges.

We expect you to have:

• Experience: 5+ years in roles like Solutions Architect, Technical Account Manager, or Customer Engineer, with hands-on experience in cloud services and AI/ML workloads.
• Proficiency in Infrastructure as Code (IaC) tools like Terraform and Ansible.
• Experience with Kubernetes and Python programming.
• Solid understanding of GPU computing, including ML training, inference workloads, and GPU stacks (e.g., CUDA, OpenCL).
• Customer-centric approach with a proven ability to build trust and foster long-term relationships.
• Strong ability to explain technical concepts to technical and non-technical audiences.

It will be an added bonus if you have:

• Hands-on experience with HPC/ML orchestration frameworks (e.g., Slurm, Kubeflow).
• Experience with deep learning frameworks (e.g., PyTorch, TensorFlow).
• Familiarity with ML tools from NVIDIA, AWS, Azure, and Google Cloud providers.
• Strong project management skills, with the ability to prioritize tasks and deliver on deadlines.
• Proven experience mentoring technical teams and driving team growth.
• Expertise in stakeholder negotiation to support problem resolution and ensure seamless collaboration.

The role

Nebius seeks a Key Customers Solutions Architect to support key and strategic Nebius GPU Cloud services customers. In this role, you will be a trusted technical advisor, helping clients design, deploy, and scale AI solutions while managing large-scale GPU workloads involving hundreds to thousands of GPUs. You will also collaborate with sales and product teams to drive growth and enhance customer satisfaction.

You’re welcome to work remotely from Europe.

Your responsibilities will include: 

• Serve as the primary technical point of contact, troubleshooting and resolving complex AI/ML.
• Guide customers in optimizing GPU performance for ML training and inference workloads, ensuring seamless integration and scalability.
• Partner with the sales team to identify new opportunities, promote the latest products, and deliver technical presentations.
• Act as a bridge to product teams, providing customer feedback, relaying feature requests, and ensuring alignment with customer requirements.
• Engage with internal and external stakeholders, negotiate solutions, and effectively drive alignment to address customer challenges.

We expect you to have:

• Experience: 5 - 10 + years in roles like Cloud Solutions Architect, Technical Account Manager, or Customer Engineer, with hands-on experience in cloud services and AI/ML workloads.
• Proficiency in Infrastructure as Code (IaC) tools like Terraform and Ansible.
• Experience with Kubernetes and Python programming.
• Solid understanding of GPU computing, including ML training, inference workloads, and GPU stacks (e.g., CUDA, OpenCL).
• Customer-centric approach with a proven ability to build trust and foster long-term relationships.
• Strong ability to explain technical concepts to technical and non-technical audiences.

It will be an added bonus if you have:

• Hands-on experience with HPC/ML orchestration frameworks (e.g., Slurm, Kubeflow).
• Experience with deep learning frameworks (e.g., PyTorch, TensorFlow).
• Familiarity with ML tools from NVIDIA, AWS, Azure, and Google Cloud providers.
• Strong project management skills, with the ability to prioritize tasks and deliver on deadlines.
• Proven experience mentoring technical teams and driving team growth.
• Expertise in stakeholder negotiation to support problem resolution and ensure seamless collaboration.

What we are looking for:

We’re looking for an experienced and hands-on HR Manager to lead People operations across Europe and Asia-Pacific. This role flexible to be based in either Hoofddorp, Netherlands or Frankfurt, Germany or Stockholm, Sweden. This role supports employees across the Netherlands, Sweden, the United Kingdom, France, Germany, Malaysia, and other growing regions.

As Airspace continues to expand internationally, this role will play a critical part in scaling our People function and enhancing the employee experience across regions. You’ll serve as a strategic advisor to the Chief of Staff and collaborate closely with our HR Director to ensure global alignment on policies, programs, systems, and best practices.

The ideal candidate is a dynamic HR professional who thrives in a fast-paced, global environment, someone who combines a deep understanding of regional employment laws with a passion for building culture, improving processes, and delivering operational excellence.

Role Description & Key Responsibilities:

• Lead and scale the HR function for Airspace’s Europe and APAC operations, ensuring compliance, efficiency, and a consistent employee experience across all regions.
• Manage and coach the HR Officer in Malaysia, providing mentorship, guidance, and alignment on company-wide initiatives and HR best practices.
• Partner with global HR counterparts to align policies, programs, and systems for a cohesive, one-Airspace approach to People operations.
• Serve as a strategic advisor to the Chief of Staff and senior leaders on organizational design, workforce planning, and HR best practices.
• Partner with Global Payroll Specialist ensuring accuracy, compliance, and operational excellence.
• Oversee global benefits administration, ensuring accuracy, regulatory compliance, and a seamless, efficient experience for employees across all countries.
• Enhance company culture by promoting engagement, recognition, and collaboration across distributed teams.
• Build strong relationships with managers and employees, providing expert guidance on employee relations, performance management, and conflict resolution.
• Develop and refine policies and procedures that improve efficiency, compliance, and the employee experience, ensuring alignment with global standards.
• Partner with Senior Corporate Recruiter and help drive recruiting efforts and liaise with  hiring managers to align on hiring strategies and support local recruitment efforts.
• Drive sustainable HR system management (e.g., Rippling), ensuring data integrity and consistent adoption across all regions.
• Ensure adherence to all local labor laws and regulations, particularly Dutch labor law (knowledge of German and Swedish labor law is a plus).
• Foster a strong cross-regional partnership between Europe, APAC, and U.S. headquarters to share insights, promote consistency, and advance company-wide initiatives.
• Drive change management efforts and act as a culture ambassador, ensuring Airspace remains a safe, compliant, and equitable workplace.

Ideal Background and Skills:

• 5+ years of Human Resources experience within Europe and Asia; experience working for multinational corporations preferred
• BA/BS degree (or equivalent) in Human Resource Management or related field
• High proficiency with HR information systems 
• Experience with Microsoft Office / Google Suite applications and comfort using data to complete analyses, drive recommendations and provide executive-level reporting
• Must be fluent in English and Dutch languages. German language skills are a plus
• Excellent verbal, written, and interpersonal communication skills; comfortable working with senior business partners on a daily basis
• Strong project management experience coupled with self-motivation and ability to effectively prioritize to meet business needs
• Positive attitude and comfortable working in a fast-paced, high-growth environment with people from different geographies and backgrounds

Compensation & Benefits:  

• Salary range: €75,000 - €85,000 or local equivalent
• Strong compensation & holistic benefit package: Competitive salary with opportunities for advancement, and more. Benefits include pension plan, holiday/vacation plan, company fitness plan, etc.
• Freedom & flexibility: Role is hybrid with flexible requirements regarding office attendance and encourages creativity, self-responsibility and self-development in scoping and executing the key responsibilities
• Excellent culture with fantastic colleagues: An international team of highly skilled and for all motivated team members are there to make your day

What this job can offer you

This is an exciting time to join Remote and make a personal difference in the global employment space as a Global Payroll Country for the Nordics , joining our Implementation team.

What you bring

• Extensive payroll experience in a client payroll environment.
• Expert legislative knowledge in said region with specialism in Denmark.
• Payroll implementation experience.
• Strong communication skills for explaining payroll processes and issues to customers and other stakeholders.
• Strong experience of using Intega payroll software in Denmark
• Deep knowledge in using local payroll tools and software tools like SAP, Excel / Google Sheet.
• An analytical mindset with great problem-solving abilities.
• Ability to adapt to a fast-paced, international work environment with a passion for making an impact.
• Experience in accounting/reconciliations.
• Is a productivity geek and will constantly think of ways to improve and speed up their work.
• You understand the need and ideal to work largely asynchronously.
• Writes and speaks fluent English
• It's not required to have experience working remotely, but considered a plus

Key Responsibilities 

• Act as a true subject matter expert for the Nordics (focus on Denmark)
• Attend Sales calls as the Country Payroll Lead
• Participate in Sales hand-over, Lead client hand-over and client kick-off calls
• Lead the planning, execution, and monitoring of global payroll implementation projects, ensuring timely delivery
• Lead the process from inception through to Parallel runs and the first month of ‘Live’ payroll before handing over to Payroll Operations
• Ensure that there is a record of all decisions that were taken throughout the implementation process and ensure Payroll Operations have full visibility including any Standard Operating Procedures that they will require to fulfil ‘Business As Usual’
• Develop and maintain detailed project plans & timelines.
• Serve as the primary point of contact for the team for all stakeholders involved in the implementation process, including internal teams & customers.
• Develop and implement standardised payroll processes, project plans and procedures to ensure consistency and efficiency.
• Provide ongoing support during and after the implementation to resolve any issues or challenges.
• Support the wider implementation team (including Payroll Generalist) and ops team.
• Have a focus on KPIs and SLAs.
• Skilled in implementing and improving processes.
• Ability to mentor, support and lead our Payroll Generalists who will be working alongside you.
• Working with internal teams to improve our platform, completing UAT testing through to shipping. Ensuring all changes are documented .

Practicals

• You'll report to: Senior Director, Payroll Country Compliance and Audit
• Team: Payroll Implementation
• Location: For this position we welcome everyone to apply, but we will prioritize applications from the following locations as we encourage our teams to diversify; Nordics
• Start date: As soon as possible

Application process

1. Interview with recruiter
2. Interview with team members (no managers present)
3. Interview with future manager
4. Bar Raiser Interview
5. Prior employment verification check 

About the Role

Veeam is seeking an experienced Technical Account Manager (TAM) in Denmark to serve as a trusted advisor and dedicated technical liaison for our enterprise customers. In this high-impact role, you will drive customer success by ensuring Veeam’s solutions are optimally implemented, aligned with the customer’s business continuity and data management objectives, and delivering maximum value. As a TAM, you sit at the intersection of technology and business – partnering closely with customers to accelerate their time-to-value with Veeam, proactively preventing issues through best-practice guidance, and acting as the customer’s advocate inside Veeam. This position is strategically important to Veeam’s vision of enabling data resilience: TAMs manage some of Veeam’s most significant customers, helping to maximize adoption, retention, and expansion of Veeam products by making our solutions indispensable to their operations. If you are passionate about customer success, have deep technical expertise in IT infrastructure, and excel at building relationships, this role offers the opportunity to make a real impact for Veeam’s customers and contribute to our continued market leadership in data protection. 

Location: Based in Sweden (Work from Home combined with face-to-face customer visits)

What You'll Do

As a Technical Account Manager at Veeam, your responsibilities will include: 

• Customer Onboarding & Engagement Planning: Lead the onboarding of new business customers in Denmark, including kickoff meetings and initial solution architecture planning. Ensure a smooth deployment of Veeam solutions by coordinating stakeholder introductions, gathering requirements, and setting up success criteria and engagement plans from day one. 

• Proactive Account Management: Manage a portfolio of strategic customer accounts with a proactive, consultative approach. Conduct regular health checks, risk assessments, and environment reviews to gauge the customer’s data protection status and identify improvement areas. Develop tailored recommendations and best practice guidance to optimize customers Veeam environments for performance, security, and reliability. 

• Technical Guidance & Project Coordination: Oversee all aspects of Veeam’s professional services engagements for your accounts, from planning and design to coordination of implementation efforts. Provide input into the creation of proposals and Statements of Work (SOW) for new services or projects. Ensure projects are effectively managed – including developing project plans, timelines, communication cadence, and resource coordination – so that deployments and initiatives stay on track. While the TAM role is advisory (one day per week per customer) rather than hands-on implementation, you will closely guide and mentor the customer (and partner or internal teams) through the successful execution of Veeam solution rollouts. 

• Issue Escalation & Advocacy: Act as the primary point of contact for your customers’ technical needs and ensure their issues are addressed with urgency. Quarterback support escalations by working directly with Veeam Support and Product  

• Quarterly Business Reviews & Executive Reporting: Prepare and deliver regular Quarterly Business Review (QBR) meetings for each of your customers. In these executive-level reviews, you will highlight achievements from the last quarter, review key metrics and support cases, and demonstrate the ROI and business value realized from Veeam’s solutions.  

• Knowledge Transfer & Best Practices: Serve as a Veeam subject-matter expert, providing ongoing guidance and knowledge transfer to customers. This includes delivering hands-on workshops or training sessions (onsite or remote) to increase the customer’s proficiency with Veeam’s products. You will develop custom best-practice documentation, white papers, architectural diagrams or runbooks as needed to support the customer’s environment.  

• Monitoring & Reporting: Continuously document customer environments and activities. Maintain up-to-date records of the customer’s Veeam deployment (configurations, changes, health check results, etc.) and of all engagements/deliverables provided. Provide regular status updates and reports to customers and internal stakeholders (sales, customer success) on ongoing projects, support tickets, and value delivered.  

• Cross-Functional Collaboration: Collaborate closely with other Veeam teams to ensure holistic support for the customer. You will work with Customer Success Managers to share insights and support overall account health and renewal readiness. Partner with Sales and Account Managers to identify up-sell or cross-sell opportunities, and assist in demonstrating the value of TAM services to new prospects or renewals. Coordinate with Veeam’s Professional Services consultants or VASP partners if projects require deeper technical implementation work, ensuring a seamless experience for the customer. 

• Continuous Improvement: Provide feedback and insights to improve Veeam’s processes, services, and products. You’ll leverage your frontline experience to suggest enhancements to TAM methodologies, contribute to the development of best practice templates, and help evolve our service offerings. Internally, you may mentor new TAMs or share knowledge across the team, fostering a culture of excellence and continuous learning within Veeam’s Technical Account Management practice. 

What You'll Bring: 

• Technical Expertise: Strong hands-on experience with Veeam’s core products and a broad background in enterprise IT infrastructure. You should have significant knowledge of data center technologies, including virtualization (VMware vSphere and Microsoft Hyper-V), operating systems (Windows and Linux), networking (Ethernet, Fibre Channel), and storage/backup systems (experience with technologies from vendors like EMC, NetApp, IBM, HP, etc. is a plus). Familiarity with cloud platforms and services (IaaS/PaaS) and their integration with backup and DR strategies is expected. 

• Problem Solving & Project Management: Proven experience in IT consulting, systems engineering, or technical project management, preferably in a customer-facing capacity. You have a track record of successfully managing multiple projects or accounts simultaneously, coordinating cross-functional teams and meeting deliverables.  

• Communication & Customer Engagement: Excellent communication and interpersonal skills. You excel at building relationships with customers and can confidently engage at various levels of seniority – from technical engineers to CIOs.  

• Education & Certifications: Degree in a relevant technology field (or equivalent combination of education and experience). Industry certifications are highly regarded  

• Domain Knowledge: Solid understanding of data management, data protection, backup/DR, and business continuity practices.  

• Language: Fluency in Swedish and English (written and spoken) is required. 

Bonus skills:

• Veeam Expertise: Previous experience in a Technical Account Manager, Customer Success Manager, or Consulting Systems Engineer role for a software or IT services company. Direct experience supporting data backup, disaster recovery, or cloud data management solutions in enterprise environments is a strong plus. 

• Additional Certifications: Veeam Certified Architect (VMCA) certification, or vendor-specific certifications related to storage, cloud, or security (e.g. AWS/Azure Solutions Architect, Cisco networking, CISSP) would be an asset, demonstrating a well-rounded technical skill set. 

• Soft Skills: Demonstrated ability in strategic planning, seeing the “big picture” for customers. Experience in handling challenging customer situations or critical escalations with calmness and professionalism. A proactive mindset with a passion for continuous learning and staying updated on industry trends. 

What You'll Get:

• 30 paid vacation days, plus 4 extra global VeeaMe Days for self-care and 24 paid volunteer hours annually through Veeam Cares
• Private health insurance with priority access to treatment
• Life insurance with enhanced coverage and child benefit
• Disability insurance after 90 days of illness
• Accident insurance covering work and commute
• Supplemental pension with employer contribution
• Opportunities to learn and grow through on-demand libraries (LinkedIn Learning, O’Reilly), mentoring, workshops and learning events like our annual Global Day of Learning

*The role is based in Sweden with the ability to work remotely/from home, combined with travel for on-site customer visits as needed. 

Please note: If an applicant is permanently located outside of the Sweden, Veeam reserves the right to decline the application for this position.

#LI-Remote

#LI-AG2 

The Team:

The Celonis Value Engineering (VE) team is focused on managing the entire customer value lifecycle, from sales through value realization, renewal and expansion. As a Value Engineer Manager, you will lead a dynamic team who come from a variety of backgrounds to identify, frame and deliver value to our customers.

The Role:

As a Pre-sales and Solution Engineering (Value Engineering) Manager, you will lead a team of Value Engineers and drive end-to-end customer value journeys, landing and expanding existing customers (ACV growth) and renewals (renewal rate). You will work closely with the Celonis GTM Leadership Teams and be responsible for the end-to-end value journey for all customers within your region/vertical, supporting customers to achieve their strategic goals and realize significant value using Celonis Process Intelligence Platform. You are a trusted advisor to the Celonis Executive Team, supporting their engagements with strategic customers and senior stakeholders. 

As a leader in one of the fastest-growing tech companies globally, you will bring together deep process and industry knowledge with a proven consulting skill set and strong analytical abilities. You will foster a positive and supportive work environment for your teams, promoting employee satisfaction and career growth.

The work you’ll do:

Identify & Frame Value For Prospects/Customers

• Own the end-to-end customer value journey, including responsibility for landing, expanding, adoption and renewing accounts
• Translate customers’ strategic objectives into high-impact Celonis use cases and evangelize Process Intelligence across prospects and customers
• Communicate the value opportunity and strategic roadmap to C-Level executives in partnership with sales leadership and Celonis executives
• Serve as an executive sponsor across the customer portfolio and solidify Celonis as a strategic business transformation platform for our customers

Create & Scale Value Across The Portfolio

• Lead customers through the Celonis Value Journey, support the deployment of new features, apps, and products across the customer base, and advance strategic growth programs in pursuit of value creation
• Ensure customer success and architect improvement measures and manage change within the customer base, while pioneering new methodologies within Celonis’ Value Engineering organisation
• Direct Celonis Value Engineering, Services and Ecosystem resources through the Celonis Customer Value Journey, creating durable value for our customers 
• Take ownership and build strategic customer relationships as an executive sponsor
• Host QBRs (Quarterly Business Reviews) and EBRs (Executive Business Reviews) to communicate results and realized value to senior management and C-level executives

Grow & Lead Celonis Talent

• Recruit the next-generation of Celonis Value Engineers, while setting a high-standard for candidate excellence
• Develop world-class talent through hands-on engagement, continuous feedback, and active mentorship 
• Lead by example and consistently demonstrate the Celonis Leadership Principles (lead with purpose, facilitate greatness, embrace difference, and cultivate balance)
• Effectively allocate Celonis resources to deliver on company sales, renewals, value,  and adoption targets 
• Communicate success and risks proactively within the organization 

The qualifications you need:

• Domain Expertise: Demonstrate your business domain expertise, such as in Finance or Supply Chain as well as experience in strategic transformation initiatives (e.g. Shared Services Transformation or System Transformation) and ability to build a compelling value roadmap for the customer
• Industry Expertise: Demonstrate a deep understanding of industry trends and strategic challenges of the C-Suite and build an integrated Celonis Process Intelligence roadmap
• Product Expertise: Experience with guiding customer’s IT teams throughout their Celonis Process Intelligence journey, demonstrating hands-on the power of Process Intelligence and proven ability to accelerate value realization by building dashboards, Apps, Action Flows
• Project Management: Plan and manage project scope, expectations and timelines. Leverage partners from the Celonis Ecosystem wherever possible.
• Executive Stakeholder Management: Experience in preparing and communicating results to stakeholders and management, both internally and externally.
• Value Selling Methodology: Demonstrate experience of following the Celonis value selling methodology alongside the customer journey: including discovery, qualification, value assessment and PoV’s, and demonstrate the full value potential of Celonis Process Intelligence
• Value Realization: Proven track record of identifying and prioritizing use cases, implementing improvement measures and becoming a change agent for the customer by establishing an operating model and training users for the customer to realize value and renew/expand their subscription with Celonis
• Sales & Commercial Acumen: Demonstrate ability to qualify all VE engagements, do discovery with customers directly, steer/allocate resources efficiently, and champion our value selling methodology with our customers.

Leadership Skills: Proven ability to lead by example, including being on the front line with your teams, hands-on in all aspects and a role model for the organization. 

The Team:

The Celonis Value Engineering (VE) team is focused on managing the entire customer value lifecycle, from sales through value realization, renewal and expansion. As a Value Engineer Manager, you will lead a dynamic team who come from a variety of backgrounds to identify, frame and deliver value to our customers.

The Role:

As a Pre-sales and Solution Engineering (Value Engineering) Manager, you will lead a team of Value Engineers and drive end-to-end customer value journeys, landing and expanding existing customers (ACV growth) and renewals (renewal rate). You will work closely with the Celonis GTM Leadership Teams and be responsible for the end-to-end value journey for all customers within your region/vertical, supporting customers to achieve their strategic goals and realize significant value using Celonis Process Intelligence Platform. You are a trusted advisor to the Celonis Executive Team, supporting their engagements with strategic customers and senior stakeholders. 

As a leader in one of the fastest-growing tech companies globally, you will bring together deep process and industry knowledge with a proven consulting skill set and strong analytical abilities. You will foster a positive and supportive work environment for your teams, promoting employee satisfaction and career growth.

The work you’ll do:

Identify & Frame Value For Prospects/Customers

• Own the end-to-end customer value journey, including responsibility for landing, expanding, adoption and renewing accounts
• Translate customers’ strategic objectives into high-impact Celonis use cases and evangelize Process Intelligence across prospects and customers
• Communicate the value opportunity and strategic roadmap to C-Level executives in partnership with sales leadership and Celonis executives
• Serve as an executive sponsor across the customer portfolio and solidify Celonis as a strategic business transformation platform for our customers

Create & Scale Value Across The Portfolio

• Lead customers through the Celonis Value Journey, support the deployment of new features, apps, and products across the customer base, and advance strategic growth programs in pursuit of value creation
• Ensure customer success and architect improvement measures and manage change within the customer base, while pioneering new methodologies within Celonis’ Value Engineering organisation
• Direct Celonis Value Engineering, Services and Ecosystem resources through the Celonis Customer Value Journey, creating durable value for our customers 
• Take ownership and build strategic customer relationships as an executive sponsor
• Host QBRs (Quarterly Business Reviews) and EBRs (Executive Business Reviews) to communicate results and realized value to senior management and C-level executives

Grow & Lead Celonis Talent

• Recruit the next-generation of Celonis Value Engineers, while setting a high-standard for candidate excellence
• Develop world-class talent through hands-on engagement, continuous feedback, and active mentorship 
• Lead by example and consistently demonstrate the Celonis Leadership Principles (lead with purpose, facilitate greatness, embrace difference, and cultivate balance)
• Effectively allocate Celonis resources to deliver on company sales, renewals, value,  and adoption targets 
• Communicate success and risks proactively within the organization 

The qualifications you need:

• Domain Expertise: Demonstrate your business domain expertise, such as in Finance or Supply Chain as well as experience in strategic transformation initiatives (e.g. Shared Services Transformation or System Transformation) and ability to build a compelling value roadmap for the customer
• Industry Expertise: Demonstrate a deep understanding of industry trends and strategic challenges of the C-Suite and build an integrated Celonis Process Intelligence roadmap
• Product Expertise: Experience with guiding customer’s IT teams throughout their Celonis Process Intelligence journey, demonstrating hands-on the power of Process Intelligence and proven ability to accelerate value realization by building dashboards, Apps, Action Flows
• Project Management: Plan and manage project scope, expectations and timelines. Leverage partners from the Celonis Ecosystem wherever possible.
• Executive Stakeholder Management: Experience in preparing and communicating results to stakeholders and management, both internally and externally.
• Value Selling Methodology: Demonstrate experience of following the Celonis value selling methodology alongside the customer journey: including discovery, qualification, value assessment and PoV’s, and demonstrate the full value potential of Celonis Process Intelligence
• Value Realization: Proven track record of identifying and prioritizing use cases, implementing improvement measures and becoming a change agent for the customer by establishing an operating model and training users for the customer to realize value and renew/expand their subscription with Celonis
• Sales & Commercial Acumen: Demonstrate ability to qualify all VE engagements, do discovery with customers directly, steer/allocate resources efficiently, and champion our value selling methodology with our customers.

Leadership Skills: Proven ability to lead by example, including being on the front line with your teams, hands-on in all aspects and a role model for the organization. 

The Team:

The Celonis Value Engineering (VE) team is focused on managing the entire customer value lifecycle, from sales through value realization, renewal and expansion. As a Value Engineer Manager, you will lead a dynamic team who come from a variety of backgrounds to identify, frame and deliver value to our customers.

The Role:

As a Pre-sales and Solution Engineering (Value Engineering) Manager, you will lead a team of Value Engineers and drive end-to-end customer value journeys, landing and expanding existing customers (ACV growth) and renewals (renewal rate). You will work closely with the Celonis GTM Leadership Teams and be responsible for the end-to-end value journey for all customers within your region/vertical, supporting customers to achieve their strategic goals and realize significant value using Celonis Process Intelligence Platform. You are a trusted advisor to the Celonis Executive Team, supporting their engagements with strategic customers and senior stakeholders. 

As a leader in one of the fastest-growing tech companies globally, you will bring together deep process and industry knowledge with a proven consulting skill set and strong analytical abilities. You will foster a positive and supportive work environment for your teams, promoting employee satisfaction and career growth.

The work you’ll do:

Identify & Frame Value For Prospects/Customers

• Own the end-to-end customer value journey, including responsibility for landing, expanding, adoption and renewing accounts
• Translate customers’ strategic objectives into high-impact Celonis use cases and evangelize Process Intelligence across prospects and customers
• Communicate the value opportunity and strategic roadmap to C-Level executives in partnership with sales leadership and Celonis executives
• Serve as an executive sponsor across the customer portfolio and solidify Celonis as a strategic business transformation platform for our customers

Create & Scale Value Across The Portfolio

• Lead customers through the Celonis Value Journey, support the deployment of new features, apps, and products across the customer base, and advance strategic growth programs in pursuit of value creation
• Ensure customer success and architect improvement measures and manage change within the customer base, while pioneering new methodologies within Celonis’ Value Engineering organisation
• Direct Celonis Value Engineering, Services and Ecosystem resources through the Celonis Customer Value Journey, creating durable value for our customers 
• Take ownership and build strategic customer relationships as an executive sponsor
• Host QBRs (Quarterly Business Reviews) and EBRs (Executive Business Reviews) to communicate results and realized value to senior management and C-level executives

Grow & Lead Celonis Talent

• Recruit the next-generation of Celonis Value Engineers, while setting a high-standard for candidate excellence
• Develop world-class talent through hands-on engagement, continuous feedback, and active mentorship 
• Lead by example and consistently demonstrate the Celonis Leadership Principles (lead with purpose, facilitate greatness, embrace difference, and cultivate balance)
• Effectively allocate Celonis resources to deliver on company sales, renewals, value,  and adoption targets 
• Communicate success and risks proactively within the organization 

The qualifications you need:

• Domain Expertise: Demonstrate your business domain expertise, such as in Finance or Supply Chain as well as experience in strategic transformation initiatives (e.g. Shared Services Transformation or System Transformation) and ability to build a compelling value roadmap for the customer
• Industry Expertise: Demonstrate a deep understanding of industry trends and strategic challenges of the C-Suite and build an integrated Celonis Process Intelligence roadmap
• Product Expertise: Experience with guiding customer’s IT teams throughout their Celonis Process Intelligence journey, demonstrating hands-on the power of Process Intelligence and proven ability to accelerate value realization by building dashboards, Apps, Action Flows
• Project Management: Plan and manage project scope, expectations and timelines. Leverage partners from the Celonis Ecosystem wherever possible.
• Executive Stakeholder Management: Experience in preparing and communicating results to stakeholders and management, both internally and externally.
• Value Selling Methodology: Demonstrate experience of following the Celonis value selling methodology alongside the customer journey: including discovery, qualification, value assessment and PoV’s, and demonstrate the full value potential of Celonis Process Intelligence
• Value Realization: Proven track record of identifying and prioritizing use cases, implementing improvement measures and becoming a change agent for the customer by establishing an operating model and training users for the customer to realize value and renew/expand their subscription with Celonis
• Sales & Commercial Acumen: Demonstrate ability to qualify all VE engagements, do discovery with customers directly, steer/allocate resources efficiently, and champion our value selling methodology with our customers.

Leadership Skills: Proven ability to lead by example, including being on the front line with your teams, hands-on in all aspects and a role model for the organization. 

The Team:

The Celonis Value Engineering (VE) team is focused on managing the entire customer value lifecycle, from sales through value realization, renewal and expansion. As a Value Engineer Manager, you will lead a dynamic team who come from a variety of backgrounds to identify, frame and deliver value to our customers.

The Role:

As a Pre-sales and Solution Engineering (Value Engineering) Manager, you will lead a team of Value Engineers and drive end-to-end customer value journeys, landing and expanding existing customers (ACV growth) and renewals (renewal rate). You will work closely with the Celonis GTM Leadership Teams and be responsible for the end-to-end value journey for all customers within your region/vertical, supporting customers to achieve their strategic goals and realize significant value using Celonis Process Intelligence Platform. You are a trusted advisor to the Celonis Executive Team, supporting their engagements with strategic customers and senior stakeholders. 

As a leader in one of the fastest-growing tech companies globally, you will bring together deep process and industry knowledge with a proven consulting skill set and strong analytical abilities. You will foster a positive and supportive work environment for your teams, promoting employee satisfaction and career growth.

The work you’ll do:

Identify & Frame Value For Prospects/Customers

• Own the end-to-end customer value journey, including responsibility for landing, expanding, adoption and renewing accounts
• Translate customers’ strategic objectives into high-impact Celonis use cases and evangelize Process Intelligence across prospects and customers
• Communicate the value opportunity and strategic roadmap to C-Level executives in partnership with sales leadership and Celonis executives
• Serve as an executive sponsor across the customer portfolio and solidify Celonis as a strategic business transformation platform for our customers

Create & Scale Value Across The Portfolio

• Lead customers through the Celonis Value Journey, support the deployment of new features, apps, and products across the customer base, and advance strategic growth programs in pursuit of value creation
• Ensure customer success and architect improvement measures and manage change within the customer base, while pioneering new methodologies within Celonis’ Value Engineering organisation
• Direct Celonis Value Engineering, Services and Ecosystem resources through the Celonis Customer Value Journey, creating durable value for our customers 
• Take ownership and build strategic customer relationships as an executive sponsor
• Host QBRs (Quarterly Business Reviews) and EBRs (Executive Business Reviews) to communicate results and realized value to senior management and C-level executives

Grow & Lead Celonis Talent

• Recruit the next-generation of Celonis Value Engineers, while setting a high-standard for candidate excellence
• Develop world-class talent through hands-on engagement, continuous feedback, and active mentorship 
• Lead by example and consistently demonstrate the Celonis Leadership Principles (lead with purpose, facilitate greatness, embrace difference, and cultivate balance)
• Effectively allocate Celonis resources to deliver on company sales, renewals, value,  and adoption targets 
• Communicate success and risks proactively within the organization 

The qualifications you need:

• Domain Expertise: Demonstrate your business domain expertise, such as in Finance or Supply Chain as well as experience in strategic transformation initiatives (e.g. Shared Services Transformation or System Transformation) and ability to build a compelling value roadmap for the customer
• Industry Expertise: Demonstrate a deep understanding of industry trends and strategic challenges of the C-Suite and build an integrated Celonis Process Intelligence roadmap
• Product Expertise: Experience with guiding customer’s IT teams throughout their Celonis Process Intelligence journey, demonstrating hands-on the power of Process Intelligence and proven ability to accelerate value realization by building dashboards, Apps, Action Flows
• Project Management: Plan and manage project scope, expectations and timelines. Leverage partners from the Celonis Ecosystem wherever possible.
• Executive Stakeholder Management: Experience in preparing and communicating results to stakeholders and management, both internally and externally.
• Value Selling Methodology: Demonstrate experience of following the Celonis value selling methodology alongside the customer journey: including discovery, qualification, value assessment and PoV’s, and demonstrate the full value potential of Celonis Process Intelligence
• Value Realization: Proven track record of identifying and prioritizing use cases, implementing improvement measures and becoming a change agent for the customer by establishing an operating model and training users for the customer to realize value and renew/expand their subscription with Celonis
• Sales & Commercial Acumen: Demonstrate ability to qualify all VE engagements, do discovery with customers directly, steer/allocate resources efficiently, and champion our value selling methodology with our customers.

Leadership Skills: Proven ability to lead by example, including being on the front line with your teams, hands-on in all aspects and a role model for the organization. 

As a Senior Customer Success Business Partner, you are primarily responsible for the successful deployment, user adoption, and ongoing health of our customers and their Anaplan solutions. As the primary contact, you will collaborate with Partners and Professional Services to ensure smooth implementation, high ROI, and long-term success. You will provide technical support, deliver training, manage implementation services, and handle or escalate issues to ensure strong customer satisfaction and solution adoption.

Your Impact

• Manage a portfolio of customers with a focus on driving adoption, expansion, retention, and maximising ROI in Nordics
• Serve as a trusted advisor throughout the value delivery lifecycle, helping customers achieve their objectives and transform their processes using Anaplan
• Identify customer pain points and guide them on how Anaplan can address their specific needs
• Lead Quarterly Success Reviews (QSRs), presenting Success Scorecards to executive sponsors and stakeholders
• Expand Anaplan usage by conducting workshops to promote new use cases, leading to upsell or cross-sell opportunities
• Build and maintain strong relationships with customers, proactively driving satisfaction and loyalty
• Represent the voice of the customer internally, raising risks, advocating for their needs, and ensuring goal alignment
• Identify renewal risks and partner with Renewal Managers and Account Executives on mitigation plans
• Advise customers on establishing a Center of Excellence or similar governance model to promote self-sufficiency
• Contribute to customer success assets and playbooks, and support reference and case study development

Your Qualifications

• Experienced in Customer Success with a value driven, proactive, innovative mindset and approach to renewals and expansions. 
• High energy and engaging communication and presentation skills, with the ability to engage stakeholders at all levels, including the C-suite
• Proven experience in Technical Customer Success, SaaS platforms, Project Leadership, Technology Consulting, or Advisory roles
• Ability to translate technical concepts into business value in a customer-friendly manner
• Familiarity with software development processes and design methodologies
• Strong problem-solving skills with a customer-first mindset
• Ability to manage multiple priorities and remain calm under pressure
• Experience leading cross-functional teams to address customer needs or deliver key projects
• Fluent English is essential

Preferred Skills

• Experience advising on or setting up a Center of Excellence or similar governance structure
• Familiarity with Anaplan or comparable enterprise planning platforms
• Background in change management and business transformation initiatives
• Experience creating customer-facing collateral such as success playbooks or templates
• Exposure to renewal strategy and customer expansion practices (upsell/cross-sell)

Who we’re looking for 

We are looking for field-based, or office-based construction professionals that have experience using software to plan and manage construction projects. Our ideal candidate is proactive, detail-oriented, friendly, and passionate about improving the construction industry. Our Construction Success Managers work closely with clients, advising and guiding them through successful platform deployments, training(s), workflow consultation, and continuous engagement programs that ensure their satisfaction and Fieldwire account expansion.  

What you’ll be doing 

You'll utilize your experience as a construction professional to develop and consult client processes, becoming a trusted advisor to your customers. As a Fieldwire product and training expert, you will work to understand your accounts’ business objectives, helping them extract the most value out of Fieldwire to meet those goals. As you deploy, train, and support your book of business, you'll apply the same mindset to customer interactions that you did to the construction projects you've managed: remove roadblocks, and drive the process forward. 

The primary responsibilities of our next Construction Success Manager will be to: 

• Become a Fieldwire product expert and learn best practices for configuring and utilizing the platform. 
• Understand client construction needs and current tech stack to seamlessly integrate Fieldwire into a company’s day-to-day workflows. 
• Manage a portfolio of customers (new and existing) to help improve their Fieldwire usage and processes. 
• Build and maintain long-lasting relationships with Fieldwire clients. 
• Conduct web-based and in-person training(s) and demonstrations to educate clients on Fieldwire. 
• Assist the product team in identifying issues and communicating customer feedback for product improvements. 
• Troubleshoot, as necessary, to help communicate answers to product questions and resolve technical issues. 

At Fieldwire, we’re looking for our next Construction Success Manager to have the following skills and experiences: 

• 3+ years of professional construction experience, preferably with a combination of field and office management roles 
• Fluency in English and Swedish is required, with strong written and verbal communication skills in both languages 
• Fluency in Danish is a plus.
• Excellent presentation and communication skills 
• Self-motivated and highly organized, with strong time management skills 
• Diplomacy and patience when working through customer issues 
• Comfortable communicating with anyone, from foreman to senior-level managers 
• A basic understanding of construction process from design to completion 
• An understanding of how all the different parties on a construction project interact and how they work with each other to drive a successful schedule/budget 
• Ability to creatively brainstorm unique solutions to client issues relevant to their needs 
• Desire to learn in a dynamic startup environment 

Why Fieldwire? 

The field-first construction platform for less busywork and more building. Trusted on 4M+ projects worldwide, Fieldwire by Hilti gives crews reliable access to plans, tasks, and updates on one simple platform. It unites the field and office around a single, transparent source of truth, keeping teams aligned from start to finish. Designed for easy adoption, crews gain real-time visibility into progress, clear ownership of work, and the context to make confident decisions. As part of the Hilti Group, Fieldwire combines deep construction expertise with modern digital innovation to deliver better outcomes on every job. Learn more at Fieldwire.com.

Where is the job located? 

This is a hybrid role based within Malmö, Sweden. 

Location: Sweden (remote)

What you’ll do as a Solutions Engineering Manager (Pre-Sales)

You are the team leader, enabler, point of reference and coach. You will work closely with our prospects and customers by shadowing and improving your team’s technical expertise. You will take care of new team members and you will ensure work loads are equally distributed within the team. You are personable and can provide constructive feedback when necessary. You will help escalate and identify issues quickly and efficiently and you will work with the other team leads and the regional lead to ensure proper regional coordination. The Solution Engineering Manager has a player/coach mindset and the ability/willingness to step into the field when needed, and lead by example. In addition, you will be expected to partner closely with peer sales leaders and drive to revenue targets.

To aid your team, you will work closely with every team at Cloudflare, from Sales and Product, through to Engineering and Customer Support. Your goal of customer success should drive you through the entire organization as you seek out and advise your team on how to create scalable solutions for your customer’s needs.

Examples of desirable skills, knowledge, experience and goals

Our Solutions Engineers and Managers come from a wide range of backgrounds: engineering, software development, finance, product management, customer support & project delivery. We're serious about building a diverse team. When hiring we look for diversity of experience combined with genuine curiosity for our technology.

Ultimately, you are passionate about technology, have the ability to explain complex technical concepts in easy-to-understand terms, and you like coaching and teaching. You are naturally curious, and an avid builder who is not afraid to get your hands dirty. On the Solutions Engineering team, you will find a collaborative environment where everyone brings different strengths and jumps in to help each other and you will be an integral part of driving that culture.

What you need

The Solution Engineering Manager role requires you to have the ability to effectively manage and grow your team, as well as possess the technical prowess expected of a Solutions Engineer. Your capabilities may include a mix of the following:

• 15+ years of pre-sales / SE experience in a reputable IT company. 
• 5+ years of experience as a frontline or second level SE manager role.  
• Strong understanding of the Northern European (Benelux / Nordics) market, proven track record of business engagements with customers in that market. 
• Proven track record of business growth and talent acquisition (team building).
• Demonstrable experience in coaching, leadership skills and team management
• Demonstrable experience in understanding and solving escalations, team issues or other management related scenarios
• Understanding of customers buying decision process and how to influence it, and the ability to make intelligent business decisions to drive to revenue targets
• Expertise in internet technologies: OSI Model layers 1-7, BGP, TCP/UDP, DNS (authoritative and recursive), HTTP(S), SSL / TLS
• Technical curiosity and passion: Cloudflare is at the cutting edge of internet technology, and our Solutions Engineers are viewed as subject-matter experts. It’s incumbent on us to stay up to date not only with Cloudflare’s specific products, but with industry trends.

Bonus points:

• BSc/MSc or equivalent degree in a technology related field.
• MBA is a plus.  
• Demonstrated experience with a scripting or programming  language (e.g. Python, JavaScript, Bash, Go) and a desire to expand those skills;
• Industry and technology certifications
• Exposure to emerging technical landscape trends, such as Zero Trust and Serverless computing.
• Experience in Cloud project deployments
• Speaking one other European language in addition to fluent English

Inter-Team Goals

• Work directly with the Sales Director of the region in a 1-to-1 alignment. 
• Cultivate cross SE team/office coordination, keep us all connected as one team
• Facilitate knowledge transfer between SE teams globally. 
• Develop strong relationships outside of SE organization to aid in escalation of issues (product/support/engineering/special projects/marketing/legal/etc)
• Maintain strong communications with Account Executives and Customer Success leads

Intra-Team Goals

• Keep the pulse of the team: who is happy, productive, performing. Know each member’s strengths and how they would each like to develop
• Exemplify and cultivate positive culture traits. Provide support and confidence to team members
• Effectively deal with performance issues and provide relevant, timely feedback.
• Cultivate a very open communication environment. Criticism is welcome and appreciated
• Maintain a culture of independence, collaboration and results focus. 

Role: Senior Account (Business) Director   

Location: Stockholm, Sweden (Office presence expected at minimum 2 days per week)

A LITTLE BIT ABOUT THE ROLE AND TEAM 

We are collaborating with a renowned global leader in the drinks and beverages industry to recruit a talented Senior Account (Business) Director. In this strategic role, you will helm a dynamic team to develop impactful content across multiple platforms. As a pivotal leader, you will cultivate and maintain strong relationships with senior clients, ensuring that exceptional client service and innovative thinking are integral to all endeavours.   

The Senior Account (Business) Director spearheads the team in developing compelling and influential content while maintaining a strong and positive relationship with the Agency Chief. They will operate in close partnership with the Agency Chief on initiatives taking direction and steer where appropriate, with a shared responsibility for execution, problem-solving, and delivery. The Senior Account (Business) Director also provides exceptional strategic client service and creative insights while actively pursuing new business opportunities to drive growth. They establish and nurture strong senior-level client relationships, earning trust as a valued advisor. The Senior Account (Business) Director reports to the Group Account Director EMEA and manages one Senior Project Manager, with dotted lines into creative and project managers. 

 WHAT IS REQUIRED: 

• Work closely with the client and the Creative Director to serve as the Brand Guardian, ensuring a positive client experience. 
• Maintain financial control over accounts, including profitability, forecasting accuracy, and fee negotiation. 
• Lead project execution to ensure client satisfaction and achievement of growth targets. 
• Drive and be responsible for Clients Briefs.  
• Lead from creative concept development to final delivery of Global toolkits 360 Global Campaigns including Drive Markets specific amplifications. 
• Ensure that all concepts follow the client’s guidelines for responsible communication. 
• Develop new business opportunities and introduce innovative solutions. 
• Oversee a cross-functional team, including designers and project managers, to deliver creative productions across the markets. 
• Partner with the Creative Director on the overall management of the studio team as well as large scale projects with clients. 
• Manage the project list and demand planning for the annual year scope of work in partnership with the Group Account Director and the Creative Director. 

WHAT GOOD LOOKS LIKE: 

• 10+ years of relevant experience in Digital, Print, Motion Graphics, Web Design, UX/UI, Artwork, and Production.
• Native-level proficiency in Swedish and English.
• Excellent client engagement skills with the ability to influence and build strong relationships. 
• Strong leadership with an emphasis on strategic thinking, creative judgment, and business growth. 
• Proven track record in commercial growth across new and existing business. 
• Ability to manage and develop team members from various backgrounds, fostering a culture of learning and inspiration. 
• Advanced proficiency in Microsoft Office and a keen interest in emerging technologies such as AI enhance project deliveries. 
• Experience in consumer goods, luxury, or drinks & beverages sectors preferred. 

Req ID: 17033

#LI-AB1 #LI-HYBRID #LI-DIRECTOR

CSQ227R121

Locations - Sweden, Denmark, Finland (Hybrid/Remote)

At Databricks, we are on a mission to empower our customers to solve the world's toughest data problems with the Databricks Data Intelligence Platform. As a Delivery Solutions Architect (DSA), you are a trusted technical advisor to key customers, providing expert guidance that translates data, analytics and AI challenges into high-impact business value. You help design, implement, and scale data and AI solutions, focusing on architecture, operational excellence, and customer enablement. Internally, you will collaborate with our sales and field engineering teams to accelerate the adoption and growth of the Databricks Platform in your customers.

Delivery Solutions Architects (DSAs) are trusted technical advisors embedded within the customer organization, providing expert guidance that translates data and AI challenges into high-impact business value. They help you design, implement, and scale data and AI solutions, focusing on architecture, operational excellence, and team enablement. DSAs focus on:

• Designing secure, scalable architecture 
• Aligning people, processes, and technology 
• Establishing trusted advisor relationships
• Leveraging the broader ecosystem of Databricks experts 

This is a hybrid technical and commercial role. Technically, the expectations are that you become the post-sales technical lead and trusted advisor across all Databricks products for the customer’s top priority use cases. This requires you to use your technical skills and credibility to engage and communicate with technical/technical leadership stakeholders in our customer organizations, do architecture reviews, help with performance and cost optimizations, demonstrate new capabilities, remove blockers, etc. In parallel, it is commercial in the sense that you will drive growth in your assigned customers and use cases through leading your customers' stakeholders, building executive relationships, orchestrating other focused/specialized teams within Databricks, and creating and driving onboarding plans. 

While not a hands-on-keyboard role, this is a highly technical position where architectural skills in fields such as Data Architecture, Data Engineering, Data Warehousing or Data Science are essential.

You will report directly to a DSA Manager within the Field Engineering organization.

The impact you will have:

• Be the Databricks Architect working with customer technical teams working on use cases/data products, from development to go-live, addressing any technical challenges and blockers and providing guidance, best practices and enablement
• Lead the post-technical win technical account strategy and execution plan for the majority of Databricks use cases within our most strategic accounts
• Be the internal point of contact for any questions related to production/go live status of agreed upon use cases within an account, often for multiple use cases within the largest and most complex organizations
• Leverage both Shared Services, User Education, Onboarding/Technical Services and Support resources, along with escalating to expert-level technical teams to address the tasks that are beyond your scope of activities or expertise
• Create  and execute a point-of-view as to how key use cases can be accelerated into production, coordinating with Professional Services (PS) resources on the delivery of PS Engagement proposals
• Navigate Databricks Product and Engineering teams for new product Innovations, private previews and upgrade needs, presenting them to the customers when applicable for their ongoing developments
• internal and external updates - KPI reporting on the status of usage and customer health, risks and blockers, product adoption and use case progression - to your Field Engineering leadership

What we look for:

• Programming experience in PySpark, SQL or Scala 
• Understanding and hands-on experience of solution architecture-related distributed data and analytics systems
• 5+ years of experience where you have been accountable for delivery of projects in  Data, Analytics or AI and where you can contribute to technical debate and design choices with customers
• Experience in a customer-facing pre-sales, technical architecture, customer success, or consulting roles
• Understanding of how to attribute business value and outcomes to specific project deliverables
• Technical program coordination including account and stakeholder management
• Experience resolving complex and important escalation with senior customer technical stakeholders
• Track record of overachievement against quota, Goals or similar objective targets
• Bachelor's degree in Computer Science, Information Systems, Engineering, or equivalent experience through work experience
• Can travel up to 30%

This is a remote position. We are considering candidates in Germany, Sweden, Spain, Ireland and the UK only.

Senior Engineering Manager - Platform Metal

The Opportunity: 

About our Platform:
Grafana Cloud moves millions of metrics, log lines, and traces per second from our customers' environments into a highly available, low-latency stack that processes and stores this data, and serves them to dashboards and alerting tools. We aim to grow this to hundreds of millions per second, and it's critical that as we grow, we improve our performance, increase our reliability, and, of course, do it efficiently and effectively.

The Internal Engineering Platform (IEP) delivered by the Platform group provides application engineers with the tools, systems and Kubernetes clusters they need to build, deploy and run their workloads. 

We are hiring a manager as part of the creation of a new Platform “Metal” squad. This squad will be responsible for building and provisioning resources including storage, networking and Kubernetes clusters in new environments, starting with our own physical hardware. They will provide a Kubernetes control plane and underlying resources, outside public Cloud, to the rest of Engineering.

What You'll Be Doing:

• Hire, manage, and develop a team of engineers, providing regular feedback and supporting each person’s growth through career conversations.
• Collaborate closely with product, design, and engineering leadership to define goals that move the squad forward and align with broader business objectives.
• Provide guidance throughout the project lifecycle from early ideation through planning, execution, and post‑launch, guiding the team to deliver high‑quality results consistently.
• Foster a psychologically safe environment where engineers can learn, experiment, and iterate quickly, encouraging innovation and a culture of continuous improvement.
• Work across team boundaries by contributing to projects outside your team’s scope and partnering with other functions to solve customer problems.

We invest heavily in developer productivity. You can use modern AI coding assistants as part of your daily workflow (your choice of tools, within security guidelines), backed by a company-funded usage budget so you can iterate quickly without unnecessary friction.

We encourage pragmatic AI-assisted development: faster prototyping, test generation, refactors, documentation, and incident follow-ups—always paired with strong code review and quality standards.

You’ll also have access to frontier models (e.g., GPT-Codex 5/3, Claude Opus 4.6, Gemini 3 Pro).

What Makes You a Great Fit:

• Demonstrable experience building and managing on-prem/bare metal environments
• A motivated self-starter with a strong bias toward action and ownership, able to navigate ambiguity and drive work forward in complex problem spaces.
• Comfortable collaborating across time zones and cultures in a fully remote environment, using clear, empathetic communication to build trust, connection, and psychological safety.
• Experienced in guiding and supporting other engineers, leading initiatives or small teams, and collaborating effectively to drive projects to successful outcomes.
• Demonstrated ability to manage complexity, align stakeholders, and elevate team performance to deliver meaningful, high-quality results.
• Deeply customer-focused, consistently grounding decisions and technical choices in user needs and real-world impact.
• Solid understanding of distributed systems principles, including scalability, fault tolerance, consistency, production-readiness, and observability.
• Comfort with AI-assisted tooling.  We embrace AI and agentic development, so we expect you to be curious and comfortable using AI-powered tools and ideally have practical experience folding them into a team’s workflow.

Bonus Points For:

• Running Kubernetes and/or Ceph in production environments 
• Experience dealing with colo facilities and associated vendors
• You’ve worked in or on open source, or other community-based projects previously. At Grafana Labs, “OSS is in our DNA”

In Germany, the Base compensation range for this role is EUR 120,000 - EUR 151,000. Actual compensation may vary based on level, experience, and skillset as assessed throughout the interview process. All of our roles include Restricted Stock Units (RSUs), giving every team member ownership in Grafana Labs' success. We believe in shared outcomes—RSUs help us stay aligned and invested as we scale globally.

This is a remote position. We are considering candidates in the US or Canada EST timezone, Germany, Sweden, Spain, Ireland and the UK only.

Senior Engineering Manager - Corporate Engineering

About the team 

We are a technical Corporate Engineering team, ensuring stakeholders across Grafana have the technology they need to excel. This covers the historical way of managing corporate systems, including IT Operations, Internal Helpdesk, Corporate Security, and service development. This also covers the future of corporate systems, where developers and non-technical employees alike need to build automations, ship internal applications, and deploy background agentic workloads. Our job is to provide the core systems and platforms to optimize our current and future stacks and enable all employees to own their own workflows. 

We can build any tool we need, while knowing when to buy to improve velocity. We support a highly autonomous, technical, 100% remote, across the globe, cloud-native organization. To support our growth and ambitious vision, we embrace agile principles and values, share openly, default to action, and have an OSS-first mindset. We believe in high-velocity but sustainable expectations and timeframes, giving people the room to do great work, and keep our souls intact.

The Opportunity 

We are looking for a leader to curate and drive our Corporate Engineering team. You will be responsible for finishing the optimization of our current IT operations stack, and be the driver of our internal AI native strategy. You want to push decision-making to wherever the right information is, rather than centralizing approvals, and you can build the processes and systems to enable all teams to experiment and own their own tools. You embody DevOps principles, and long lead or approval times fill you with dread. You see shadow IT as a signal that we have a gap, rather than something to be controlled. 

You will lead a team that manages the operation and security of traditional corporate IT systems, help desk queues, and employee hardware, but also provides tools and platforms for other teams’ to effectively operate in. Your team is also significantly responsible for the operational and security strategy for internal AI usage, agentic workloads, and general automation at Grafana. You will guide your team building and delivering internal platforms that automate typical IT work and enable our employees to do their best work seamlessly. You must have significant engineering acumen as this is a highly technology-driven role.

This is a high-impact opportunity to define what IT and corporate systems looks like in the AI age at a technical, everything-as-code company. You will have a fully staffed team and significant autonomy to achieve objectives. If you read the Phoenix Project and Seat at the Table/Art of Business Value and it struck a chord then you are the next engineering leader we are looking for. 

What You’ll Be Going:

• Lead the team covering a range of existing areas, including corporate systems, employee device lifecycles, helpdesk queues, and internal tooling development.
• Handle corporate security initiatives, deploying security and compliance checks in an employee-enabling way (guardrails and paved roads) in their daily workflows.
• Help define our wider internal AI rollout, enablement, and security strategy across all teams, not just developers. 
• Manage the relationships, negotiation, and contracting with core SaaS vendors.
• Make all work and costs visible, both internally to the team and enable stakeholder teams to understand their processes and work. Use this visibility to continuously improve processes.
• Understand and, where possible, leverage the Grafana product and ecosystem to solve corporate engineering challenges. Open-source what we come up with for the good of other Grafana users. 
• Act as a leader within the larger Foundations department, including all other platform, business application, and security teams. 
• Conduct regular 1:1s, coaching, and mentoring to ensure your team members are motivated, happy and engaged. Provide continuous feedback to ensure that they can add value while maintaining high standards.
• Participate in team activities. Be a participant in all work queues. Contribute to and review design documents for upcoming projects, ensuring projects are well-defined and ready for development. You will be part of your team’s and department's on-call rotation. 

What Makes You a Great Fit:

• Experience running a software engineering operations team. You have a strong engineering background and are capable of engaging in technical conversations and challenging teams to arrive at strong technical decisions themselves. You understand at least one cloud provider well, and have a working knowledge of k8s.
• Deep hands-on experience managing and automating corporate IT systems commonly used by modern tech companies, including the gamut of operating systems (Windows, MacOS, Linux, iOS, Android), SSO (Okta, 1Password), workplace productivity tools (Google Workspace, Office) MDM (Jamf, Intune, FleetDM, Kolide), EDR, DLP, typical corporate SaaS platforms (Salesforce, Zendesk), AI providers (OpenAI, Anthropic, Cursor, Google, etc), and managing employee laptops and devices.
• You approach IT and corporate security with a DevOps mindset, preferring enablement, automation, and guardrails over gates and roadblocks. You have experience providing internal platforms to other teams and see IT as a provider of tools, platforms, and automation, rather than a ticket-taking service provider.
• Knowledge of the current AI state of the art, and strong ideas on how to leverage effectively and safely across the enterprise in a way that enables experimentation rather than locking the organization into yesterday’s technology. 
• You are deeply curious about software, security, and the current and future states of technology. You keep your teams ahead of the curve.  
• You are an excellent written and verbal communicator who can articulate complex concepts to both technical and non-technical audiences. You are comfortable working with engineering teams who have a strong sense of autonomy in their decision-making, and guiding via influence.
• Work Eastern-time oriented hours. Grafana Labs is a global company, and we need to maximize overlap time with our EMEA peers. 

Bonus Points:

• A technical background, ideally with programming or software engineering experience, before transitioning into leadership. Experience with Go, multiple cloud providers, and kubernetes expertise is a great plus. 
• Significant experience leveraging and securing AI tooling for all core personas (non-development, code, agentic automation).
• A ready plan for how to secure AII 
• Working knowledge of Grafana Labs OSS projects and products, and experience using observability tooling to solve IT or security problems.
• Experience working with OSS communities.

Compensation & Rewards:

In Canada, the Base compensation range for this role is CAD 211,000 - CAD 264,000.  Actual compensation may vary based on level, experience, and skillset as assessed in the interview process. Benefits include equity, bonus (if applicable) and other benefits listed here.

*Compensation ranges are country-specific. If you are applying for this role from a different location than listed above, your recruiter will discuss your specific market’s defined pay range & benefits at the beginning of the process.

This is a remote position. We are considering candidates in Germany, Sweden, Spain, Ireland and the UK only.

Senior Engineering Manager - Corporate Engineering

About the team 

We are a technical Corporate Engineering team, ensuring stakeholders across Grafana have the technology they need to excel. This covers the historical way of managing corporate systems, including IT Operations, Internal Helpdesk, Corporate Security, and service development. This also covers the future of corporate systems, where developers and non-technical employees alike need to build automations, ship internal applications, and deploy background agentic workloads. Our job is to provide the core systems and platforms to optimize our current and future stacks and enable all employees to own their own workflows. 

We can build any tool we need, while knowing when to buy to improve velocity. We support a highly autonomous, technical, 100% remote, across the globe, cloud-native organization. To support our growth and ambitious vision, we embrace agile principles and values, share openly, default to action, and have an OSS-first mindset. We believe in high-velocity but sustainable expectations and timeframes, giving people the room to do great work, and keep our souls intact.

The Opportunity 

We are looking for a leader to curate and drive our Corporate Engineering team. You will be responsible for finishing the optimization of our current IT operations stack, and be the driver of our internal AI native strategy. You want to push decision-making to wherever the right information is, rather than centralizing approvals, and you can build the processes and systems to enable all teams to experiment and own their own tools. You embody DevOps principles, and long lead or approval times fill you with dread. You see shadow IT as a signal that we have a gap, rather than something to be controlled. 

You will lead a team that manages the operation and security of traditional corporate IT systems, help desk queues, and employee hardware, but also provides tools and platforms for other teams’ to effectively operate in. Your team is also significantly responsible for the operational and security strategy for internal AI usage, agentic workloads, and general automation at Grafana. You will guide your team building and delivering internal platforms that automate typical IT work and enable our employees to do their best work seamlessly. You must have significant engineering acumen as this is a highly technology-driven role.

This is a high-impact opportunity to define what IT and corporate systems looks like in the AI age at a technical, everything-as-code company. You will have a fully staffed team and significant autonomy to achieve objectives. If you read the Phoenix Project and Seat at the Table/Art of Business Value and it struck a chord then you are the next engineering leader we are looking for. 

What You’ll Be Going:

• Lead the team covering a range of existing areas, including corporate systems, employee device lifecycles, helpdesk queues, and internal tooling development.
• Handle corporate security initiatives, deploying security and compliance checks in an employee-enabling way (guardrails and paved roads) in their daily workflows.
• Help define our wider internal AI rollout, enablement, and security strategy across all teams, not just developers. 
• Manage the relationships, negotiation, and contracting with core SaaS vendors.
• Make all work and costs visible, both internally to the team and enable stakeholder teams to understand their processes and work. Use this visibility to continuously improve processes.
• Understand and, where possible, leverage the Grafana product and ecosystem to solve corporate engineering challenges. Open-source what we come up with for the good of other Grafana users. 
• Act as a leader within the larger Foundations department, including all other platform, business application, and security teams. 
• Conduct regular 1:1s, coaching, and mentoring to ensure your team members are motivated, happy and engaged. Provide continuous feedback to ensure that they can add value while maintaining high standards.
• Participate in team activities. Be a participant in all work queues. Contribute to and review design documents for upcoming projects, ensuring projects are well-defined and ready for development. You will be part of your team’s and department's on-call rotation. 

What Makes You a Great Fit:

• Experience running a software engineering operations team. You have a strong engineering background and are capable of engaging in technical conversations and challenging teams to arrive at strong technical decisions themselves. You understand at least one cloud provider well, and have a working knowledge of k8s.
• Deep hands-on experience managing and automating corporate IT systems commonly used by modern tech companies, including the gamut of operating systems (Windows, MacOS, Linux, iOS, Android), SSO (Okta, 1Password), workplace productivity tools (Google Workspace, Office) MDM (Jamf, Intune, FleetDM, Kolide), EDR, DLP, typical corporate SaaS platforms (Salesforce, Zendesk), AI providers (OpenAI, Anthropic, Cursor, Google, etc), and managing employee laptops and devices.
• You approach IT and corporate security with a DevOps mindset, preferring enablement, automation, and guardrails over gates and roadblocks. You have experience providing internal platforms to other teams and see IT as a provider of tools, platforms, and automation, rather than a ticket-taking service provider.
• Knowledge of the current AI state of the art, and strong ideas on how to leverage effectively and safely across the enterprise in a way that enables experimentation rather than locking the organization into yesterday’s technology. 
• You are deeply curious about software, security, and the current and future states of technology. You keep your teams ahead of the curve.  
• You are an excellent written and verbal communicator who can articulate complex concepts to both technical and non-technical audiences. You are comfortable working with engineering teams who have a strong sense of autonomy in their decision-making, and guiding via influence.
• Work Eastern-time oriented hours. Grafana Labs is a global company, and we need to maximize overlap time with our EMEA peers. 

Bonus Points:

• A technical background, ideally with programming or software engineering experience, before transitioning into leadership. Experience with Go, multiple cloud providers, and kubernetes expertise is a great plus. 
• Significant experience leveraging and securing AI tooling for all core personas (non-development, code, agentic automation).
• A ready plan for how to secure AII 
• Working knowledge of Grafana Labs OSS projects and products, and experience using observability tooling to solve IT or security problems.
• Experience working with OSS communities.

In Germany, the Base compensation range for this role is EUR 120,000 - EUR 151,000. Actual compensation may vary based on level, experience, and skillset as assessed throughout the interview process. All of our roles include Restricted Stock Units (RSUs), giving every team member ownership in Grafana Labs' success. We believe in shared outcomes—RSUs help us stay aligned and invested as we scale globally.

This is a remote position. We are considering candidates in Germany, Sweden, Spain, Ireland and the UK only.

Senior Engineering Manager - Corporate Engineering

About the team 

We are a technical Corporate Engineering team, ensuring stakeholders across Grafana have the technology they need to excel. This covers the historical way of managing corporate systems, including IT Operations, Internal Helpdesk, Corporate Security, and service development. This also covers the future of corporate systems, where developers and non-technical employees alike need to build automations, ship internal applications, and deploy background agentic workloads. Our job is to provide the core systems and platforms to optimize our current and future stacks and enable all employees to own their own workflows. 

We can build any tool we need, while knowing when to buy to improve velocity. We support a highly autonomous, technical, 100% remote, across the globe, cloud-native organization. To support our growth and ambitious vision, we embrace agile principles and values, share openly, default to action, and have an OSS-first mindset. We believe in high-velocity but sustainable expectations and timeframes, giving people the room to do great work, and keep our souls intact.

The Opportunity 

We are looking for a leader to curate and drive our Corporate Engineering team. You will be responsible for finishing the optimization of our current IT operations stack, and be the driver of our internal AI native strategy. You want to push decision-making to wherever the right information is, rather than centralizing approvals, and you can build the processes and systems to enable all teams to experiment and own their own tools. You embody DevOps principles, and long lead or approval times fill you with dread. You see shadow IT as a signal that we have a gap, rather than something to be controlled. 

You will lead a team that manages the operation and security of traditional corporate IT systems, help desk queues, and employee hardware, but also provides tools and platforms for other teams’ to effectively operate in. Your team is also significantly responsible for the operational and security strategy for internal AI usage, agentic workloads, and general automation at Grafana. You will guide your team building and delivering internal platforms that automate typical IT work and enable our employees to do their best work seamlessly. You must have significant engineering acumen as this is a highly technology-driven role.

This is a high-impact opportunity to define what IT and corporate systems looks like in the AI age at a technical, everything-as-code company. You will have a fully staffed team and significant autonomy to achieve objectives. If you read the Phoenix Project and Seat at the Table/Art of Business Value and it struck a chord then you are the next engineering leader we are looking for. 

What You’ll Be Going:

• Lead the team covering a range of existing areas, including corporate systems, employee device lifecycles, helpdesk queues, and internal tooling development.
• Handle corporate security initiatives, deploying security and compliance checks in an employee-enabling way (guardrails and paved roads) in their daily workflows.
• Help define our wider internal AI rollout, enablement, and security strategy across all teams, not just developers. 
• Manage the relationships, negotiation, and contracting with core SaaS vendors.
• Make all work and costs visible, both internally to the team and enable stakeholder teams to understand their processes and work. Use this visibility to continuously improve processes.
• Understand and, where possible, leverage the Grafana product and ecosystem to solve corporate engineering challenges. Open-source what we come up with for the good of other Grafana users. 
• Act as a leader within the larger Foundations department, including all other platform, business application, and security teams. 
• Conduct regular 1:1s, coaching, and mentoring to ensure your team members are motivated, happy and engaged. Provide continuous feedback to ensure that they can add value while maintaining high standards.
• Participate in team activities. Be a participant in all work queues. Contribute to and review design documents for upcoming projects, ensuring projects are well-defined and ready for development. You will be part of your team’s and department's on-call rotation. 

What Makes You a Great Fit:

• Experience running a software engineering operations team. You have a strong engineering background and are capable of engaging in technical conversations and challenging teams to arrive at strong technical decisions themselves. You understand at least one cloud provider well, and have a working knowledge of k8s.
• Deep hands-on experience managing and automating corporate IT systems commonly used by modern tech companies, including the gamut of operating systems (Windows, MacOS, Linux, iOS, Android), SSO (Okta, 1Password), workplace productivity tools (Google Workspace, Office) MDM (Jamf, Intune, FleetDM, Kolide), EDR, DLP, typical corporate SaaS platforms (Salesforce, Zendesk), AI providers (OpenAI, Anthropic, Cursor, Google, etc), and managing employee laptops and devices.
• You approach IT and corporate security with a DevOps mindset, preferring enablement, automation, and guardrails over gates and roadblocks. You have experience providing internal platforms to other teams and see IT as a provider of tools, platforms, and automation, rather than a ticket-taking service provider.
• Knowledge of the current AI state of the art, and strong ideas on how to leverage effectively and safely across the enterprise in a way that enables experimentation rather than locking the organization into yesterday’s technology. 
• You are deeply curious about software, security, and the current and future states of technology. You keep your teams ahead of the curve.  
• You are an excellent written and verbal communicator who can articulate complex concepts to both technical and non-technical audiences. You are comfortable working with engineering teams who have a strong sense of autonomy in their decision-making, and guiding via influence.
• Work Eastern-time oriented hours. Grafana Labs is a global company, and we need to maximize overlap time with our EMEA peers. 

Bonus Points:

• A technical background, ideally with programming or software engineering experience, before transitioning into leadership. Experience with Go, multiple cloud providers, and kubernetes expertise is a great plus. 
• Significant experience leveraging and securing AI tooling for all core personas (non-development, code, agentic automation).
• A ready plan for how to secure AII 
• Working knowledge of Grafana Labs OSS projects and products, and experience using observability tooling to solve IT or security problems.
• Experience working with OSS communities.

In Ireland, the Base compensation range for this role is EU 133,000 - EU 167,000. Actual compensation may vary based on level, experience, and skillset as assessed throughout the interview process. All of our roles include Restricted Stock Units (RSUs), giving every team member ownership in Grafana Labs' success. We believe in shared outcomes—RSUs help us stay aligned and invested as we scale globally.

This is a remote position. We are considering candidates in Germany, Sweden, Spain, Ireland and the UK only.

Senior Engineering Manager - Corporate Engineering

About the team 

We are a technical Corporate Engineering team, ensuring stakeholders across Grafana have the technology they need to excel. This covers the historical way of managing corporate systems, including IT Operations, Internal Helpdesk, Corporate Security, and service development. This also covers the future of corporate systems, where developers and non-technical employees alike need to build automations, ship internal applications, and deploy background agentic workloads. Our job is to provide the core systems and platforms to optimize our current and future stacks and enable all employees to own their own workflows. 

We can build any tool we need, while knowing when to buy to improve velocity. We support a highly autonomous, technical, 100% remote, across the globe, cloud-native organization. To support our growth and ambitious vision, we embrace agile principles and values, share openly, default to action, and have an OSS-first mindset. We believe in high-velocity but sustainable expectations and timeframes, giving people the room to do great work, and keep our souls intact.

The Opportunity 

We are looking for a leader to curate and drive our Corporate Engineering team. You will be responsible for finishing the optimization of our current IT operations stack, and be the driver of our internal AI native strategy. You want to push decision-making to wherever the right information is, rather than centralizing approvals, and you can build the processes and systems to enable all teams to experiment and own their own tools. You embody DevOps principles, and long lead or approval times fill you with dread. You see shadow IT as a signal that we have a gap, rather than something to be controlled. 

You will lead a team that manages the operation and security of traditional corporate IT systems, help desk queues, and employee hardware, but also provides tools and platforms for other teams’ to effectively operate in. Your team is also significantly responsible for the operational and security strategy for internal AI usage, agentic workloads, and general automation at Grafana. You will guide your team building and delivering internal platforms that automate typical IT work and enable our employees to do their best work seamlessly. You must have significant engineering acumen as this is a highly technology-driven role.

This is a high-impact opportunity to define what IT and corporate systems looks like in the AI age at a technical, everything-as-code company. You will have a fully staffed team and significant autonomy to achieve objectives. If you read the Phoenix Project and Seat at the Table/Art of Business Value and it struck a chord then you are the next engineering leader we are looking for. 

What You’ll Be Going:

• Lead the team covering a range of existing areas, including corporate systems, employee device lifecycles, helpdesk queues, and internal tooling development.
• Handle corporate security initiatives, deploying security and compliance checks in an employee-enabling way (guardrails and paved roads) in their daily workflows.
• Help define our wider internal AI rollout, enablement, and security strategy across all teams, not just developers. 
• Manage the relationships, negotiation, and contracting with core SaaS vendors.
• Make all work and costs visible, both internally to the team and enable stakeholder teams to understand their processes and work. Use this visibility to continuously improve processes.
• Understand and, where possible, leverage the Grafana product and ecosystem to solve corporate engineering challenges. Open-source what we come up with for the good of other Grafana users. 
• Act as a leader within the larger Foundations department, including all other platform, business application, and security teams. 
• Conduct regular 1:1s, coaching, and mentoring to ensure your team members are motivated, happy and engaged. Provide continuous feedback to ensure that they can add value while maintaining high standards.
• Participate in team activities. Be a participant in all work queues. Contribute to and review design documents for upcoming projects, ensuring projects are well-defined and ready for development. You will be part of your team’s and department's on-call rotation. 

What Makes You a Great Fit:

• Experience running a software engineering operations team. You have a strong engineering background and are capable of engaging in technical conversations and challenging teams to arrive at strong technical decisions themselves. You understand at least one cloud provider well, and have a working knowledge of k8s.
• Deep hands-on experience managing and automating corporate IT systems commonly used by modern tech companies, including the gamut of operating systems (Windows, MacOS, Linux, iOS, Android), SSO (Okta, 1Password), workplace productivity tools (Google Workspace, Office) MDM (Jamf, Intune, FleetDM, Kolide), EDR, DLP, typical corporate SaaS platforms (Salesforce, Zendesk), AI providers (OpenAI, Anthropic, Cursor, Google, etc), and managing employee laptops and devices.
• You approach IT and corporate security with a DevOps mindset, preferring enablement, automation, and guardrails over gates and roadblocks. You have experience providing internal platforms to other teams and see IT as a provider of tools, platforms, and automation, rather than a ticket-taking service provider.
• Knowledge of the current AI state of the art, and strong ideas on how to leverage effectively and safely across the enterprise in a way that enables experimentation rather than locking the organization into yesterday’s technology. 
• You are deeply curious about software, security, and the current and future states of technology. You keep your teams ahead of the curve.  
• You are an excellent written and verbal communicator who can articulate complex concepts to both technical and non-technical audiences. You are comfortable working with engineering teams who have a strong sense of autonomy in their decision-making, and guiding via influence.
• Work Eastern-time oriented hours. Grafana Labs is a global company, and we need to maximize overlap time with our EMEA peers. 

Bonus Points:

• A technical background, ideally with programming or software engineering experience, before transitioning into leadership. Experience with Go, multiple cloud providers, and kubernetes expertise is a great plus. 
• Significant experience leveraging and securing AI tooling for all core personas (non-development, code, agentic automation).
• A ready plan for how to secure AII 
• Working knowledge of Grafana Labs OSS projects and products, and experience using observability tooling to solve IT or security problems.
• Experience working with OSS communities.

In Spain, the Base compensation range for this role is EUR 106,000 - EUR 133,000. Actual compensation may vary based on level, experience, and skillset as assessed throughout the interview process. All of our roles include Restricted Stock Units (RSUs), giving every team member ownership in Grafana Labs' success. We believe in shared outcomes—RSUs help us stay aligned and invested as we scale globally.

This is a remote position. We are considering candidates in Germany, Sweden, Spain, Ireland and the UK only.

Senior Engineering Manager - Corporate Engineering

About the team 

We are a technical Corporate Engineering team, ensuring stakeholders across Grafana have the technology they need to excel. This covers the historical way of managing corporate systems, including IT Operations, Internal Helpdesk, Corporate Security, and service development. This also covers the future of corporate systems, where developers and non-technical employees alike need to build automations, ship internal applications, and deploy background agentic workloads. Our job is to provide the core systems and platforms to optimize our current and future stacks and enable all employees to own their own workflows. 

We can build any tool we need, while knowing when to buy to improve velocity. We support a highly autonomous, technical, 100% remote, across the globe, cloud-native organization. To support our growth and ambitious vision, we embrace agile principles and values, share openly, default to action, and have an OSS-first mindset. We believe in high-velocity but sustainable expectations and timeframes, giving people the room to do great work, and keep our souls intact.

The Opportunity 

We are looking for a leader to curate and drive our Corporate Engineering team. You will be responsible for finishing the optimization of our current IT operations stack, and be the driver of our internal AI native strategy. You want to push decision-making to wherever the right information is, rather than centralizing approvals, and you can build the processes and systems to enable all teams to experiment and own their own tools. You embody DevOps principles, and long lead or approval times fill you with dread. You see shadow IT as a signal that we have a gap, rather than something to be controlled. 

You will lead a team that manages the operation and security of traditional corporate IT systems, help desk queues, and employee hardware, but also provides tools and platforms for other teams’ to effectively operate in. Your team is also significantly responsible for the operational and security strategy for internal AI usage, agentic workloads, and general automation at Grafana. You will guide your team building and delivering internal platforms that automate typical IT work and enable our employees to do their best work seamlessly. You must have significant engineering acumen as this is a highly technology-driven role.

This is a high-impact opportunity to define what IT and corporate systems looks like in the AI age at a technical, everything-as-code company. You will have a fully staffed team and significant autonomy to achieve objectives. If you read the Phoenix Project and Seat at the Table/Art of Business Value and it struck a chord then you are the next engineering leader we are looking for. 

What You’ll Be Going:

• Lead the team covering a range of existing areas, including corporate systems, employee device lifecycles, helpdesk queues, and internal tooling development.
• Handle corporate security initiatives, deploying security and compliance checks in an employee-enabling way (guardrails and paved roads) in their daily workflows.
• Help define our wider internal AI rollout, enablement, and security strategy across all teams, not just developers. 
• Manage the relationships, negotiation, and contracting with core SaaS vendors.
• Make all work and costs visible, both internally to the team and enable stakeholder teams to understand their processes and work. Use this visibility to continuously improve processes.
• Understand and, where possible, leverage the Grafana product and ecosystem to solve corporate engineering challenges. Open-source what we come up with for the good of other Grafana users. 
• Act as a leader within the larger Foundations department, including all other platform, business application, and security teams. 
• Conduct regular 1:1s, coaching, and mentoring to ensure your team members are motivated, happy and engaged. Provide continuous feedback to ensure that they can add value while maintaining high standards.
• Participate in team activities. Be a participant in all work queues. Contribute to and review design documents for upcoming projects, ensuring projects are well-defined and ready for development. You will be part of your team’s and department's on-call rotation. 

What Makes You a Great Fit:

• Experience running a software engineering operations team. You have a strong engineering background and are capable of engaging in technical conversations and challenging teams to arrive at strong technical decisions themselves. You understand at least one cloud provider well, and have a working knowledge of k8s.
• Deep hands-on experience managing and automating corporate IT systems commonly used by modern tech companies, including the gamut of operating systems (Windows, MacOS, Linux, iOS, Android), SSO (Okta, 1Password), workplace productivity tools (Google Workspace, Office) MDM (Jamf, Intune, FleetDM, Kolide), EDR, DLP, typical corporate SaaS platforms (Salesforce, Zendesk), AI providers (OpenAI, Anthropic, Cursor, Google, etc), and managing employee laptops and devices.
• You approach IT and corporate security with a DevOps mindset, preferring enablement, automation, and guardrails over gates and roadblocks. You have experience providing internal platforms to other teams and see IT as a provider of tools, platforms, and automation, rather than a ticket-taking service provider.
• Knowledge of the current AI state of the art, and strong ideas on how to leverage effectively and safely across the enterprise in a way that enables experimentation rather than locking the organization into yesterday’s technology. 
• You are deeply curious about software, security, and the current and future states of technology. You keep your teams ahead of the curve.  
• You are an excellent written and verbal communicator who can articulate complex concepts to both technical and non-technical audiences. You are comfortable working with engineering teams who have a strong sense of autonomy in their decision-making, and guiding via influence.
• Work Eastern-time oriented hours. Grafana Labs is a global company, and we need to maximize overlap time with our EMEA peers. 

Bonus Points:

• A technical background, ideally with programming or software engineering experience, before transitioning into leadership. Experience with Go, multiple cloud providers, and kubernetes expertise is a great plus. 
• Significant experience leveraging and securing AI tooling for all core personas (non-development, code, agentic automation).
• A ready plan for how to secure AII 
• Working knowledge of Grafana Labs OSS projects and products, and experience using observability tooling to solve IT or security problems.
• Experience working with OSS communities.

In Sweden, the Base compensation range for this role is SEK 949,000 - SEK 1,246,000. Actual compensation may vary based on level, experience, and skillset as assessed throughout the interview process. All of our roles include Restricted Stock Units (RSUs), giving every team member ownership in Grafana Labs' success. We believe in shared outcomes—RSUs help us stay aligned and invested as we scale globally.

This is a remote position. We are considering candidates in Germany, Sweden, Spain, Ireland and the UK only.

Senior Engineering Manager - Corporate Engineering

About the team 

We are a technical Corporate Engineering team, ensuring stakeholders across Grafana have the technology they need to excel. This covers the historical way of managing corporate systems, including IT Operations, Internal Helpdesk, Corporate Security, and service development. This also covers the future of corporate systems, where developers and non-technical employees alike need to build automations, ship internal applications, and deploy background agentic workloads. Our job is to provide the core systems and platforms to optimize our current and future stacks and enable all employees to own their own workflows. 

We can build any tool we need, while knowing when to buy to improve velocity. We support a highly autonomous, technical, 100% remote, across the globe, cloud-native organization. To support our growth and ambitious vision, we embrace agile principles and values, share openly, default to action, and have an OSS-first mindset. We believe in high-velocity but sustainable expectations and timeframes, giving people the room to do great work, and keep our souls intact.

The Opportunity 

We are looking for a leader to curate and drive our Corporate Engineering team. You will be responsible for finishing the optimization of our current IT operations stack, and be the driver of our internal AI native strategy. You want to push decision-making to wherever the right information is, rather than centralizing approvals, and you can build the processes and systems to enable all teams to experiment and own their own tools. You embody DevOps principles, and long lead or approval times fill you with dread. You see shadow IT as a signal that we have a gap, rather than something to be controlled. 

You will lead a team that manages the operation and security of traditional corporate IT systems, help desk queues, and employee hardware, but also provides tools and platforms for other teams’ to effectively operate in. Your team is also significantly responsible for the operational and security strategy for internal AI usage, agentic workloads, and general automation at Grafana. You will guide your team building and delivering internal platforms that automate typical IT work and enable our employees to do their best work seamlessly. You must have significant engineering acumen as this is a highly technology-driven role.

This is a high-impact opportunity to define what IT and corporate systems looks like in the AI age at a technical, everything-as-code company. You will have a fully staffed team and significant autonomy to achieve objectives. If you read the Phoenix Project and Seat at the Table/Art of Business Value and it struck a chord then you are the next engineering leader we are looking for. 

What You’ll Be Going:

• Lead the team covering a range of existing areas, including corporate systems, employee device lifecycles, helpdesk queues, and internal tooling development.
• Handle corporate security initiatives, deploying security and compliance checks in an employee-enabling way (guardrails and paved roads) in their daily workflows.
• Help define our wider internal AI rollout, enablement, and security strategy across all teams, not just developers. 
• Manage the relationships, negotiation, and contracting with core SaaS vendors.
• Make all work and costs visible, both internally to the team and enable stakeholder teams to understand their processes and work. Use this visibility to continuously improve processes.
• Understand and, where possible, leverage the Grafana product and ecosystem to solve corporate engineering challenges. Open-source what we come up with for the good of other Grafana users. 
• Act as a leader within the larger Foundations department, including all other platform, business application, and security teams. 
• Conduct regular 1:1s, coaching, and mentoring to ensure your team members are motivated, happy and engaged. Provide continuous feedback to ensure that they can add value while maintaining high standards.
• Participate in team activities. Be a participant in all work queues. Contribute to and review design documents for upcoming projects, ensuring projects are well-defined and ready for development. You will be part of your team’s and department's on-call rotation. 

What Makes You a Great Fit:

• Experience running a software engineering operations team. You have a strong engineering background and are capable of engaging in technical conversations and challenging teams to arrive at strong technical decisions themselves. You understand at least one cloud provider well, and have a working knowledge of k8s.
• Deep hands-on experience managing and automating corporate IT systems commonly used by modern tech companies, including the gamut of operating systems (Windows, MacOS, Linux, iOS, Android), SSO (Okta, 1Password), workplace productivity tools (Google Workspace, Office) MDM (Jamf, Intune, FleetDM, Kolide), EDR, DLP, typical corporate SaaS platforms (Salesforce, Zendesk), AI providers (OpenAI, Anthropic, Cursor, Google, etc), and managing employee laptops and devices.
• You approach IT and corporate security with a DevOps mindset, preferring enablement, automation, and guardrails over gates and roadblocks. You have experience providing internal platforms to other teams and see IT as a provider of tools, platforms, and automation, rather than a ticket-taking service provider.
• Knowledge of the current AI state of the art, and strong ideas on how to leverage effectively and safely across the enterprise in a way that enables experimentation rather than locking the organization into yesterday’s technology. 
• You are deeply curious about software, security, and the current and future states of technology. You keep your teams ahead of the curve.  
• You are an excellent written and verbal communicator who can articulate complex concepts to both technical and non-technical audiences. You are comfortable working with engineering teams who have a strong sense of autonomy in their decision-making, and guiding via influence.
• Work Eastern-time oriented hours. Grafana Labs is a global company, and we need to maximize overlap time with our EMEA peers. 

Bonus Points:

• A technical background, ideally with programming or software engineering experience, before transitioning into leadership. Experience with Go, multiple cloud providers, and kubernetes expertise is a great plus. 
• Significant experience leveraging and securing AI tooling for all core personas (non-development, code, agentic automation).
• A ready plan for how to secure AII 
• Working knowledge of Grafana Labs OSS projects and products, and experience using observability tooling to solve IT or security problems.
• Experience working with OSS communities.

In the UK, the Base compensation range for this role is GBP 117,000 - GBP 147,000. Actual compensation may vary based on level, experience, and skillset as assessed throughout the interview process. All of our roles include Restricted Stock Units (RSUs), giving every team member ownership in Grafana Labs' success. We believe in shared outcomes—RSUs help us stay aligned and invested as we scale globally.

This is a remote position. We are considering candidates in the US or Canada EST timezone, Germany, Sweden, Spain, Ireland and the UK only.

Senior Engineering Manager - Corporate Engineering

About the team 

We are a technical Corporate Engineering team, ensuring stakeholders across Grafana have the technology they need to excel. This covers the historical way of managing corporate systems, including IT Operations, Internal Helpdesk, Corporate Security, and service development. This also covers the future of corporate systems, where developers and non-technical employees alike need to build automations, ship internal applications, and deploy background agentic workloads. Our job is to provide the core systems and platforms to optimize our current and future stacks and enable all employees to own their own workflows. 

We can build any tool we need, while knowing when to buy to improve velocity. We support a highly autonomous, technical, 100% remote, across the globe, cloud-native organization. To support our growth and ambitious vision, we embrace agile principles and values, share openly, default to action, and have an OSS-first mindset. We believe in high-velocity but sustainable expectations and timeframes, giving people the room to do great work, and keep our souls intact.

The Opportunity 

We are looking for a leader to curate and drive our Corporate Engineering team. You will be responsible for finishing the optimization of our current IT operations stack, and be the driver of our internal AI native strategy. You want to push decision-making to wherever the right information is, rather than centralizing approvals, and you can build the processes and systems to enable all teams to experiment and own their own tools. You embody DevOps principles, and long lead or approval times fill you with dread. You see shadow IT as a signal that we have a gap, rather than something to be controlled. 

You will lead a team that manages the operation and security of traditional corporate IT systems, help desk queues, and employee hardware, but also provides tools and platforms for other teams’ to effectively operate in. Your team is also significantly responsible for the operational and security strategy for internal AI usage, agentic workloads, and general automation at Grafana. You will guide your team building and delivering internal platforms that automate typical IT work and enable our employees to do their best work seamlessly. You must have significant engineering acumen as this is a highly technology-driven role.

This is a high-impact opportunity to define what IT and corporate systems looks like in the AI age at a technical, everything-as-code company. You will have a fully staffed team and significant autonomy to achieve objectives. If you read the Phoenix Project and Seat at the Table/Art of Business Value and it struck a chord then you are the next engineering leader we are looking for. 

What You’ll Be Going:

• Lead the team covering a range of existing areas, including corporate systems, employee device lifecycles, helpdesk queues, and internal tooling development.
• Handle corporate security initiatives, deploying security and compliance checks in an employee-enabling way (guardrails and paved roads) in their daily workflows.
• Help define our wider internal AI rollout, enablement, and security strategy across all teams, not just developers. 
• Manage the relationships, negotiation, and contracting with core SaaS vendors.
• Make all work and costs visible, both internally to the team and enable stakeholder teams to understand their processes and work. Use this visibility to continuously improve processes.
• Understand and, where possible, leverage the Grafana product and ecosystem to solve corporate engineering challenges. Open-source what we come up with for the good of other Grafana users. 
• Act as a leader within the larger Foundations department, including all other platform, business application, and security teams. 
• Conduct regular 1:1s, coaching, and mentoring to ensure your team members are motivated, happy and engaged. Provide continuous feedback to ensure that they can add value while maintaining high standards.
• Participate in team activities. Be a participant in all work queues. Contribute to and review design documents for upcoming projects, ensuring projects are well-defined and ready for development. You will be part of your team’s and department's on-call rotation. 

What Makes You a Great Fit:

• Experience running a software engineering operations team. You have a strong engineering background and are capable of engaging in technical conversations and challenging teams to arrive at strong technical decisions themselves. You understand at least one cloud provider well, and have a working knowledge of k8s.
• Deep hands-on experience managing and automating corporate IT systems commonly used by modern tech companies, including the gamut of operating systems (Windows, MacOS, Linux, iOS, Android), SSO (Okta, 1Password), workplace productivity tools (Google Workspace, Office) MDM (Jamf, Intune, FleetDM, Kolide), EDR, DLP, typical corporate SaaS platforms (Salesforce, Zendesk), AI providers (OpenAI, Anthropic, Cursor, Google, etc), and managing employee laptops and devices.
• You approach IT and corporate security with a DevOps mindset, preferring enablement, automation, and guardrails over gates and roadblocks. You have experience providing internal platforms to other teams and see IT as a provider of tools, platforms, and automation, rather than a ticket-taking service provider.
• Knowledge of the current AI state of the art, and strong ideas on how to leverage effectively and safely across the enterprise in a way that enables experimentation rather than locking the organization into yesterday’s technology. 
• You are deeply curious about software, security, and the current and future states of technology. You keep your teams ahead of the curve.  
• You are an excellent written and verbal communicator who can articulate complex concepts to both technical and non-technical audiences. You are comfortable working with engineering teams who have a strong sense of autonomy in their decision-making, and guiding via influence.
• Work Eastern-time oriented hours. Grafana Labs is a global company, and we need to maximize overlap time with our EMEA peers. 

Bonus Points:

• A technical background, ideally with programming or software engineering experience, before transitioning into leadership. Experience with Go, multiple cloud providers, and kubernetes expertise is a great plus. 
• Significant experience leveraging and securing AI tooling for all core personas (non-development, code, agentic automation).
• A ready plan for how to secure AII 
• Working knowledge of Grafana Labs OSS projects and products, and experience using observability tooling to solve IT or security problems.
• Experience working with OSS communities.

Compensation & Rewards:

In the United States, the Base compensation range for this role is USD 208,000 - USD 260,000.  Actual compensation may vary based on level, experience, and skillset as assessed in the interview process. Benefits include equity, bonus (if applicable) and other benefits listed here.

*Compensation ranges are country-specific. If you are applying for this role from a different location than listed above, your recruiter will discuss your specific market’s defined pay range & benefits at the beginning of the process.

This is a remote position. We are considering candidates in Germany, Sweden, Spain, Ireland and the UK only.

Senior Engineering Manager - Platform Metal

The Opportunity: 

About our Platform:
Grafana Cloud moves millions of metrics, log lines, and traces per second from our customers' environments into a highly available, low-latency stack that processes and stores this data, and serves them to dashboards and alerting tools. We aim to grow this to hundreds of millions per second, and it's critical that as we grow, we improve our performance, increase our reliability, and, of course, do it efficiently and effectively.

The Internal Engineering Platform (IEP) delivered by the Platform group provides application engineers with the tools, systems and Kubernetes clusters they need to build, deploy and run their workloads. 

We are hiring a manager as part of the creation of a new Platform “Metal” squad. This squad will be responsible for building and provisioning resources including storage, networking and Kubernetes clusters in new environments, starting with our own physical hardware. They will provide a Kubernetes control plane and underlying resources, outside public Cloud, to the rest of Engineering.

What You'll Be Doing:

• Hire, manage, and develop a team of engineers, providing regular feedback and supporting each person’s growth through career conversations.
• Collaborate closely with product, design, and engineering leadership to define goals that move the squad forward and align with broader business objectives.
• Provide guidance throughout the project lifecycle from early ideation through planning, execution, and post‑launch, guiding the team to deliver high‑quality results consistently.
• Foster a psychologically safe environment where engineers can learn, experiment, and iterate quickly, encouraging innovation and a culture of continuous improvement.
• Work across team boundaries by contributing to projects outside your team’s scope and partnering with other functions to solve customer problems.

We invest heavily in developer productivity. You can use modern AI coding assistants as part of your daily workflow (your choice of tools, within security guidelines), backed by a company-funded usage budget so you can iterate quickly without unnecessary friction.

We encourage pragmatic AI-assisted development: faster prototyping, test generation, refactors, documentation, and incident follow-ups—always paired with strong code review and quality standards.

You’ll also have access to frontier models (e.g., GPT-Codex 5/3, Claude Opus 4.6, Gemini 3 Pro).

What Makes You a Great Fit:

• Demonstrable experience building and managing on-prem/bare metal environments
• A motivated self-starter with a strong bias toward action and ownership, able to navigate ambiguity and drive work forward in complex problem spaces.
• Comfortable collaborating across time zones and cultures in a fully remote environment, using clear, empathetic communication to build trust, connection, and psychological safety.
• Experienced in guiding and supporting other engineers, leading initiatives or small teams, and collaborating effectively to drive projects to successful outcomes.
• Demonstrated ability to manage complexity, align stakeholders, and elevate team performance to deliver meaningful, high-quality results.
• Deeply customer-focused, consistently grounding decisions and technical choices in user needs and real-world impact.
• Solid understanding of distributed systems principles, including scalability, fault tolerance, consistency, production-readiness, and observability.
• Comfort with AI-assisted tooling.  We embrace AI and agentic development, so we expect you to be curious and comfortable using AI-powered tools and ideally have practical experience folding them into a team’s workflow.

Bonus Points For:

• Running Kubernetes and/or Ceph in production environments 
• Experience dealing with colo facilities and associated vendors
• You’ve worked in or on open source, or other community-based projects previously. At Grafana Labs, “OSS is in our DNA”

In Ireland, the Base compensation range for this role is EU 133,000 - EU 167,000. Actual compensation may vary based on level, experience, and skillset as assessed throughout the interview process. All of our roles include Restricted Stock Units (RSUs), giving every team member ownership in Grafana Labs' success. We believe in shared outcomes—RSUs help us stay aligned and invested as we scale globally.

This is a remote position. We are considering candidates in Germany, Sweden, Spain, Ireland and the UK only.

Senior Engineering Manager - Platform Metal

The Opportunity: 

About our Platform:
Grafana Cloud moves millions of metrics, log lines, and traces per second from our customers' environments into a highly available, low-latency stack that processes and stores this data, and serves them to dashboards and alerting tools. We aim to grow this to hundreds of millions per second, and it's critical that as we grow, we improve our performance, increase our reliability, and, of course, do it efficiently and effectively.

The Internal Engineering Platform (IEP) delivered by the Platform group provides application engineers with the tools, systems and Kubernetes clusters they need to build, deploy and run their workloads. 

We are hiring a manager as part of the creation of a new Platform “Metal” squad. This squad will be responsible for building and provisioning resources including storage, networking and Kubernetes clusters in new environments, starting with our own physical hardware. They will provide a Kubernetes control plane and underlying resources, outside public Cloud, to the rest of Engineering.

What You'll Be Doing:

• Hire, manage, and develop a team of engineers, providing regular feedback and supporting each person’s growth through career conversations.
• Collaborate closely with product, design, and engineering leadership to define goals that move the squad forward and align with broader business objectives.
• Provide guidance throughout the project lifecycle from early ideation through planning, execution, and post‑launch, guiding the team to deliver high‑quality results consistently.
• Foster a psychologically safe environment where engineers can learn, experiment, and iterate quickly, encouraging innovation and a culture of continuous improvement.
• Work across team boundaries by contributing to projects outside your team’s scope and partnering with other functions to solve customer problems.

We invest heavily in developer productivity. You can use modern AI coding assistants as part of your daily workflow (your choice of tools, within security guidelines), backed by a company-funded usage budget so you can iterate quickly without unnecessary friction.

We encourage pragmatic AI-assisted development: faster prototyping, test generation, refactors, documentation, and incident follow-ups—always paired with strong code review and quality standards.

You’ll also have access to frontier models (e.g., GPT-Codex 5/3, Claude Opus 4.6, Gemini 3 Pro).

What Makes You a Great Fit:

• Demonstrable experience building and managing on-prem/bare metal environments
• A motivated self-starter with a strong bias toward action and ownership, able to navigate ambiguity and drive work forward in complex problem spaces.
• Comfortable collaborating across time zones and cultures in a fully remote environment, using clear, empathetic communication to build trust, connection, and psychological safety.
• Experienced in guiding and supporting other engineers, leading initiatives or small teams, and collaborating effectively to drive projects to successful outcomes.
• Demonstrated ability to manage complexity, align stakeholders, and elevate team performance to deliver meaningful, high-quality results.
• Deeply customer-focused, consistently grounding decisions and technical choices in user needs and real-world impact.
• Solid understanding of distributed systems principles, including scalability, fault tolerance, consistency, production-readiness, and observability.
• Comfort with AI-assisted tooling.  We embrace AI and agentic development, so we expect you to be curious and comfortable using AI-powered tools and ideally have practical experience folding them into a team’s workflow.

Bonus Points For:

• Running Kubernetes and/or Ceph in production environments 
• Experience dealing with colo facilities and associated vendors
• You’ve worked in or on open source, or other community-based projects previously. At Grafana Labs, “OSS is in our DNA”

In Spain, the Base compensation range for this role is EUR 106,000 - EUR 133,000. Actual compensation may vary based on level, experience, and skillset as assessed throughout the interview process. All of our roles include Restricted Stock Units (RSUs), giving every team member ownership in Grafana Labs' success. We believe in shared outcomes—RSUs help us stay aligned and invested as we scale globally.

This is a remote position. We are considering candidates in Germany, Sweden, Spain, Ireland and the UK only.

Senior Engineering Manager - Platform Metal

The Opportunity: 

About our Platform:
Grafana Cloud moves millions of metrics, log lines, and traces per second from our customers' environments into a highly available, low-latency stack that processes and stores this data, and serves them to dashboards and alerting tools. We aim to grow this to hundreds of millions per second, and it's critical that as we grow, we improve our performance, increase our reliability, and, of course, do it efficiently and effectively.

The Internal Engineering Platform (IEP) delivered by the Platform group provides application engineers with the tools, systems and Kubernetes clusters they need to build, deploy and run their workloads. 

We are hiring a manager as part of the creation of a new Platform “Metal” squad. This squad will be responsible for building and provisioning resources including storage, networking and Kubernetes clusters in new environments, starting with our own physical hardware. They will provide a Kubernetes control plane and underlying resources, outside public Cloud, to the rest of Engineering.

What You'll Be Doing:

• Hire, manage, and develop a team of engineers, providing regular feedback and supporting each person’s growth through career conversations.
• Collaborate closely with product, design, and engineering leadership to define goals that move the squad forward and align with broader business objectives.
• Provide guidance throughout the project lifecycle from early ideation through planning, execution, and post‑launch, guiding the team to deliver high‑quality results consistently.
• Foster a psychologically safe environment where engineers can learn, experiment, and iterate quickly, encouraging innovation and a culture of continuous improvement.
• Work across team boundaries by contributing to projects outside your team’s scope and partnering with other functions to solve customer problems.

We invest heavily in developer productivity. You can use modern AI coding assistants as part of your daily workflow (your choice of tools, within security guidelines), backed by a company-funded usage budget so you can iterate quickly without unnecessary friction.

We encourage pragmatic AI-assisted development: faster prototyping, test generation, refactors, documentation, and incident follow-ups—always paired with strong code review and quality standards.

You’ll also have access to frontier models (e.g., GPT-Codex 5/3, Claude Opus 4.6, Gemini 3 Pro).

What Makes You a Great Fit:

• Demonstrable experience building and managing on-prem/bare metal environments
• A motivated self-starter with a strong bias toward action and ownership, able to navigate ambiguity and drive work forward in complex problem spaces.
• Comfortable collaborating across time zones and cultures in a fully remote environment, using clear, empathetic communication to build trust, connection, and psychological safety.
• Experienced in guiding and supporting other engineers, leading initiatives or small teams, and collaborating effectively to drive projects to successful outcomes.
• Demonstrated ability to manage complexity, align stakeholders, and elevate team performance to deliver meaningful, high-quality results.
• Deeply customer-focused, consistently grounding decisions and technical choices in user needs and real-world impact.
• Solid understanding of distributed systems principles, including scalability, fault tolerance, consistency, production-readiness, and observability.
• Comfort with AI-assisted tooling.  We embrace AI and agentic development, so we expect you to be curious and comfortable using AI-powered tools and ideally have practical experience folding them into a team’s workflow.

Bonus Points For:

• Running Kubernetes and/or Ceph in production environments 
• Experience dealing with colo facilities and associated vendors
• You’ve worked in or on open source, or other community-based projects previously. At Grafana Labs, “OSS is in our DNA”

In Sweden, the Base compensation range for this role is SEK 949,000 - SEK 1,246,000. Actual compensation may vary based on level, experience, and skillset as assessed throughout the interview process. All of our roles include Restricted Stock Units (RSUs), giving every team member ownership in Grafana Labs' success. We believe in shared outcomes—RSUs help us stay aligned and invested as we scale globally.

This is a remote position. We are considering candidates in Germany, Sweden, Spain, Ireland and the UK only.

Senior Engineering Manager - Platform Metal

The Opportunity: 

About our Platform:
Grafana Cloud moves millions of metrics, log lines, and traces per second from our customers' environments into a highly available, low-latency stack that processes and stores this data, and serves them to dashboards and alerting tools. We aim to grow this to hundreds of millions per second, and it's critical that as we grow, we improve our performance, increase our reliability, and, of course, do it efficiently and effectively.

The Internal Engineering Platform (IEP) delivered by the Platform group provides application engineers with the tools, systems and Kubernetes clusters they need to build, deploy and run their workloads. 

We are hiring a manager as part of the creation of a new Platform “Metal” squad. This squad will be responsible for building and provisioning resources including storage, networking and Kubernetes clusters in new environments, starting with our own physical hardware. They will provide a Kubernetes control plane and underlying resources, outside public Cloud, to the rest of Engineering.

What You'll Be Doing:

• Hire, manage, and develop a team of engineers, providing regular feedback and supporting each person’s growth through career conversations.
• Collaborate closely with product, design, and engineering leadership to define goals that move the squad forward and align with broader business objectives.
• Provide guidance throughout the project lifecycle from early ideation through planning, execution, and post‑launch, guiding the team to deliver high‑quality results consistently.
• Foster a psychologically safe environment where engineers can learn, experiment, and iterate quickly, encouraging innovation and a culture of continuous improvement.
• Work across team boundaries by contributing to projects outside your team’s scope and partnering with other functions to solve customer problems.

We invest heavily in developer productivity. You can use modern AI coding assistants as part of your daily workflow (your choice of tools, within security guidelines), backed by a company-funded usage budget so you can iterate quickly without unnecessary friction.

We encourage pragmatic AI-assisted development: faster prototyping, test generation, refactors, documentation, and incident follow-ups—always paired with strong code review and quality standards.

You’ll also have access to frontier models (e.g., GPT-Codex 5/3, Claude Opus 4.6, Gemini 3 Pro).

What Makes You a Great Fit:

• Demonstrable experience building and managing on-prem/bare metal environments
• A motivated self-starter with a strong bias toward action and ownership, able to navigate ambiguity and drive work forward in complex problem spaces.
• Comfortable collaborating across time zones and cultures in a fully remote environment, using clear, empathetic communication to build trust, connection, and psychological safety.
• Experienced in guiding and supporting other engineers, leading initiatives or small teams, and collaborating effectively to drive projects to successful outcomes.
• Demonstrated ability to manage complexity, align stakeholders, and elevate team performance to deliver meaningful, high-quality results.
• Deeply customer-focused, consistently grounding decisions and technical choices in user needs and real-world impact.
• Solid understanding of distributed systems principles, including scalability, fault tolerance, consistency, production-readiness, and observability.
• Comfort with AI-assisted tooling.  We embrace AI and agentic development, so we expect you to be curious and comfortable using AI-powered tools and ideally have practical experience folding them into a team’s workflow.

Bonus Points For:

• Running Kubernetes and/or Ceph in production environments 
• Experience dealing with colo facilities and associated vendors
• You’ve worked in or on open source, or other community-based projects previously. At Grafana Labs, “OSS is in our DNA”

In the UK, the Base compensation range for this role is GBP 117,000 - GBP 147,000. Actual compensation may vary based on level, experience, and skillset as assessed throughout the interview process. All of our roles include Restricted Stock Units (RSUs), giving every team member ownership in Grafana Labs' success. We believe in shared outcomes—RSUs help us stay aligned and invested as we scale globally.

Your role:

• Schedule, Plan and Conduct Site Visits: Site Selection Visits, Site Initiation Visits, Interim Monitoring Visits and Site Close-out Visits.
• Write Reports and Investigator Follow-up Letters for Site Visits: Site Selection Visits, Site Initiation Visits, Interim Monitoring Visits and Site Close-out Visits.
• Manages the progress of assigned studies by tracking regulatory/ IRB submissions and approvals, recruitment and enrolment, CRF completion and submission, and data query generation and resolution
• Provide project updates to project management team.
• Organize delivery of investigational product, laboratory supplies, CRFs and other study specific materials to and from the clinical sites.
• Perform investigational product inventory and ensure return of unused investigational product to designated location or verify destruction as required.
• Assists with, prepare for, and attends Investigator Meetings for assigned studies.
• Review study documents for compliance with protocol, ICH GCP guidelines, Protocol Deviations/Violations and Waivers, review study documents for subject safety events; escalate issues at site to project management.
• Collect and review essential study documents from site for filing in eTMF.
• Administers protocol and related study training to assigned sites and establishes regular lines of communication with sites to manage ongoing project expectations and issues.
• Evaluates quality and integrity of study site practices related to the proper conduct of the study and ensure adherence to applicable regulations.
• Compliances: Follow international GCP guidelines/regulations and SOPs for executing clinical studies. Participates in the planning of quality assurance activities and coordinates resolution of audit findings.
• Assists the Clinical Trial Manager with clinical operations activities by overseeing resource allocation, reviewing site performance, providing feedback to CRAs and CTAs, resolving issues, performing review and oversight of site visit reports.
• May review protocols, eCRFs, study manuals and other study related documents, as requested by the Clinical Trial Manager.
• May conduct on-site evaluation visits and on-site training of CRAs
• Lead and partake in regular team meeting / teleconferences.
• Assist, as appropriate, with reporting site performance regarding timelines and deliverables during project team meetings and assist with providing and compiling feedback for analysis of overall study performance.
• May serve as mentor to associates on the subject of job performance, trainings and professional growth.
• Other duties as assigned. 

Your Profile:

• Bachelor’s Degree in biomedical sciences or related scientific discipline
• Fluent English (oral and written) and applicable local business language.
• Minimum three years of monitoring experience, more experience preferred, with a combination of clinical research coordinator and or other relevant clinical research experience.
• Sound knowledge of medical terminology and advanced proficiency in clinical monitoring process.
• Ability to travel up to 70%, depending on project requirements.
• Good knowledge and understanding of ICH GCP and worldwide applicable regulatory requirements
• Good leadership, planning, project management skills, verbal communication skills, and written communication skills.
• Knowledge and experience with MS Office suite (at a minimum Word, PowerPoint and Excel).

If you have the experience required and want to join an energetic, creative, and collaborative team, please apply directly to our website at https://biorasi.com or email us at careers@biorasi.com.