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About Man Group
Man Group is a global alternative investment management firm focused on pursuing outperformance for sophisticated clients via our Systematic, Discretionary and Solutions offerings. Powered by talent and advanced technology, our single and multi-manager investment strategies are underpinned by deep research and span public and private markets, across all major asset classes, with a significant focus on alternatives. Man Group takes a partnership approach to working with clients, establishing deep connections and creating tailored solutions to meet their investment goals and those of the millions of retirees and savers they represent.
Headquartered in London, we manage $227.6 billion* and operate across multiple offices globally. Man Group plc is listed on the London Stock Exchange under the ticker EMG.LN and is a constituent of the FTSE 250 Index. Further information can be found at www.man.com
* As at 31 December 2025
The Team
This is an outstanding opportunity to join one of the largest alternative asset managers. Technology is central to Man’s business strategy, and we are constantly evolving to stay ahead. Our culture embraces change and innovation, with engineering at the heart of our operating platform.
We are seeking a Senior C# Engineer to join one of our Risk Engineering teams. This is a senior individual contributor role for someone who sets multi-year technical strategy and delivers it through direct implementation and broad technical leadership across the Man Risk Platform. You should have the enthusiasm for leveraging AI development tools to accelerate delivery and driving their adoption across the team.
A great chance to collaborate, and learn alongside, highly skilled engineers whilst building up core investment risk and data engineering knowledge. New joiners will get the chance to work on the latest and best technologies for the challenges ahead.
Role Responsibilities
- Set and drive multi-year technical strategy for significant areas of the Risk Engineering platform, aligning with business goals
- Lead the design and architecture of complex, cross-team systems — making decisions that minimise the cost of future change
- Deliver high-impact projects end-to-end, from architecture through to production deployment and operational excellence
- Champion the software products of the Risk Engineering team and drive technical planning and project management
- Champion engineering best practices across multiple teams, including CI/CD, automated testing, and scalable design patterns
- Conduct code reviews and provide deep technical guidance to engineers across the function
- Lead incident response and root cause analysis across systems
- Mentor and develop engineers, fostering a culture of continuous learning and technical excellence
- Contribute to the evolution of our engineering culture and platform strategy
Key Competencies
Required
- Extensive professional experience in C#/.NET with a track record of delivering complex, cross-team technical projects
- Deep understanding of system architecture and distributed systems design
- Proven experience shaping technical strategy — making sound technical choices in ambiguous situations and driving alignment across teams
- Strong knowledge of database technologies (SQL Server, ClickHouse, MongoDB) including schema design, query optimisation, and performance tuning at scale
- Experience with data pipeline technologies (e.g. Kafka) in production environments
- Embracing agentic engineering — ability to leverage AI-assisted development tools to accelerate delivery and drive adoption across the team
- Excellent communication and leadership skills, with the ability to influence and drive consensus
- Passion for mentoring and developing engineering talent
- Strong advocate for collaborative development practices and continuous improvement
Advantageous but not required
- Experience with Python and its scientific ecosystem (numpy, pandas, scipy)
- Familiarity with containerisation (Docker, Kubernetes) and workflow orchestration (Airflow)
- Experience with large-scale data platforms and data engineering at multi-terabyte scale
- Familiarity with financial market data, risk management, or quantitative systems development
- Track record of contributing to engineering culture — tech talks, open-source, or conference presentations
Benefits
- Modern office located in the OfficeX campus with easy access to transport and amenities.
- Hybrid working model
- Competitive compensation package
- 25 days holiday allowance
- Premium Health insurance
- Employee Assistance program
- Referral Bonus
- Additional days off for long service and volunteering
- Multisport card
- Opportunities for professional development including internal tech talks
- Conference attendance, and engagement with the open-source community.
Inclusion, Work-Life Balance and Benefits at Man Group
You'll thrive in our working environment that champions equality of opportunity. Your unique perspective will contribute to our success, joining a workplace where inclusion is fundamental and deeply embedded in our culture and values. Through our external and internal initiatives, partnerships and programmes, you'll find opportunities to grow, develop your talents, and help foster an inclusive environment for all across our firm and industry. Learn more at www.man.com/diversity.
You'll have opportunities to make a difference through our charitable and global initiatives, while advancing your career through professional development, and with flexible working arrangements available too. Like all our people, you'll receive two annual 'Mankind' days of paid leave for community volunteering.
Our comprehensive benefits package includes competitive holiday entitlements, pension/401k, life and long-term disability coverage, group sick pay, enhanced parental leave and long-service leave. Depending on your location, you may also enjoy additional benefits such as private medical coverage, discounted gym membership options and pet insurance.
Equal Employment Opportunity Policy
Man Group provides equal employment opportunities to all applicants and all employees without regard to race, color, creed, national origin, ancestry, religion, disability, sex, gender identity and expression, marital status, sexual orientation, military or veteran status, age or any other legally protected category or status in accordance with applicable federal, state and local laws.
Man Group is a Disability Confident Committed employer; if you require help or information on reasonable adjustments as you apply for roles with us, please contact TalentAcquisition@man.com.
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ML Research Engineer - Computer Vision
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As we continue to build...
We’re seeking curious, growth minded thinkers to help shape our vision, structures and systems; playing a key-role as we launch into our ambitious future. If you’re invigorated by our mission, values, and drive to change the world — we’d love to have you apply.
About the role
We are seeking a Machine Learning Engineer with expertise in classical Computer Vision and Deep Learning to contribute to the development of advanced computer vision algorithms focused on item authentication and fingerprinting.
In this role, you will drive the research, development, and deployment of state-of-the-art algorithms and models aimed at accurately determining the authenticity of items and assigning unique digital identities through image analysis. You will also oversee the optimisation of image capture solutions on edge devices and ensure models are interpretable, scalable, and robust.
As a senior team member, you will collaborate cross-functionally to define and deliver impactful projects and contribute to thought leadership in the computer vision domain.
Reports to: ML Manager
Location: Remote: Austria, Bulgaria, Ukraine, Hungary & Romania
What You'll Do:
Leadership & Strategy
- Define the technical roadmap for computer vision projects, aligning with business goals and customer needs.
- Mentor and provide technical guidance to junior engineers, fostering a culture of collaboration, innovation, and excellence.
Advanced Research & Algorithm Development
- Design and develop cutting-edge computer vision models and algorithms for item authentication, fingerprinting, high-quality image capture and related applications.
- Lead innovation by staying ahead of trends in computer vision and machine learning, introducing novel techniques to improve model performance and scalability.
Scalable Systems & Model Deployment
- Oversee the deployment of machine learning models in production, ensuring robustness, efficiency, and seamless integration into systems.
- Optimise algorithms for edge device deployment, focusing on latency, accuracy, and power consumption.
Collaboration & Stakeholder Engagement
- Work closely with internal and external stakeholders to understand product requirements, define project scopes, and deliver actionable solutions.
- Collaborate with engineering teams to integrate CV models into broader system architectures while maintaining system reliability and performance.
Operational Excellence
- Drive best practices in code quality, testing, and documentation. Review and refine code, ensuring modularity, reliability, and adherence to industry standards.
- Analyse production data to identify opportunities for continuous improvement in algorithms and systems.
Who you are:
- Education: Bachelor's or Master’s in Electronics, Physics, Computer Science, or related field.
- Experience: 3-6 years in computer vision and machine learning development.
- Core Expertise:
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- Proficient in both traditional CV techniques (feature extraction, image processing) and deep learning methodologies.
- Advanced knowledge of Python and C++, with expertise in frameworks such as PyTorch, HuggingFace, OpenCV, and CUDA.
- Extensive experience in designing, training, and deploying CV models at scale, including distributed training and inference pipelines.
- Expertise in API design and deployment for ML model services such as FastAPI, TensorRT, Nvidia Triton, and Ray.
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- Mathematical Proficiency: Strong foundation in probability, statistics, optimisation, linear algebra, and geometry.
- EdgeML Experience: Skilled in deploying and optimising models for iOS devices, with a focus on real-time data processing and resource efficiency.
- Collaboration & Communication: Ability to articulate technical concepts and collaborate in cross-functional, global teams.
- Ownership & Drive: A proactive approach, a high degree of ownership, and an eagerness to tackle complex challenges.
What we offer
- Market-competitive and pay equity-focused compensation structure
- Generous time away, including company holidays, paid time off, sick time, parental leave, and more!
- The agency to innovate, directly impacting product features and customer experiences.
- Opportunity to be part of the core team in a growing setup.
- Opportunities to publish research, contribute to patents, and further develop CVML and edgeML expertise.
We have had an incredible run so far and are laying the foundation for a culture that is fast-paced, entrepreneurial, and rooted in passion, kindness, and positivity. We live by these values – we hire by them, promote them, and celebrate them every day.
If you are a visionary Computer Vision / ML engineer with extensive experience in crafting production-ready solutions, a passion for mentoring, and a desire to solve impactful challenges, we’d love to connect!
Entrupy embraces a diversity of backgrounds and experiences and provides equal opportunity for all applicants and employees. We are dedicated to building a company that represents a variety of backgrounds, perspectives, and skills. We believe that the more inclusive we are, the better our work (and work environment) will be for everyone.
Ready to apply?
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Senior Software Engineer, Windows/Desktop Applications - Sofia, Bulgaria
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The mission of Speechify is to make sure that reading is never a barrier to learning.
Over 50 million people use Speechify’s text-to-speech products to turn whatever they’re reading – PDFs, books, Google Docs, news articles, websites – into audio, so they can read faster, read more, and remember more. Speechify’s text-to-speech reading products include its iOS app, Android App, Mac App, Chrome Extension, and Web App. Google recently named Speechify the Chrome Extension of the Year and Apple named Speechify its 2025 Design Award winner for Inclusivity.
Today, nearly 200 people around the globe work on Speechify in a 100% distributed setting – Speechify has no office. These include frontend and backend engineers, AI research scientists, and others from Amazon, Microsoft, and Google, leading PhD programs like Stanford, high growth startups like Stripe, Vercel, Bolt, and many founders of their own companies
- Lead the design, architecture, and development of native Windows desktop applications using Windows App SDK, WinUI (or related UI frameworks), C#, XAML, and — when needed — C++.
- Define and enforce best-practices for Windows desktop development across the codebase: code architecture, performance, memory usage, responsive UI, cross-version compatibility (Windows 10/11+), and maintainability.
- Drive accessibility efforts: integrate and validate support for accessibility APIs (e.g. Microsoft UI Automation or other relevant Windows accessibility frameworks), ensure UI controls, focus management, keyboard navigation, screen-reader support, and usability for users with disabilities.
- Collaborate closely with product designers, UX researchers, QA, and other stakeholders to shape feature planning, UI/UX architecture, and long-term roadmap for the Windows platform.
- Take ownership of full lifecycle of features: conception → design → implementation → testing → release → maintenance. Ensure quality, reliability, and consistency across releases.
- Identify, diagnose, and resolve complex bugs, performance bottlenecks, memory leaks, rendering issues, or compatibility problems — and propose robust architectural or design solutions.
Required:
- 3+ in Windows desktop application development using Windows App SDK, WinUI (or similar), C#, XAML — and ideally additional experience with native Windows code (C++, Win32/WinRT/COM).
- Deep understanding of Windows application architecture, including interop between managed code (.NET) and native code.
- Proven track record of designing, building, and shipping production-quality desktop applications, with an emphasis on reliability, performance, scalability, and maintainability.
- Strong experience with accessibility APIs on Windows (e.g. Microsoft UI Automation or similar), and a dedication to building accessible and inclusive software.
- Excellent software engineering fundamentals: OOP, design patterns, data structures, algorithms, memory management, multi-threading or asynchronous programming (where relevant).
- Experience leading technical design, mentoring other engineers, conducting code reviews, and making architecture-level decisions.
- Strong communication skills; ability to articulate tradeoffs, collaborate with cross-functional teams, and drive consensus.
- A user-centric mindset: focus on building polished, intuitive, and accessible experiences for end users.
Preferred / Bonus:
- Experience with writing automated tests for UI — unit tests, integration tests, UI automation tests; familiarity with relevant testing frameworks.
- Experience with performance optimization for desktop apps (memory usage, startup time, rendering performance, high-DPI support, responsiveness under load).
- Experience with localization/globalization, right-to-left UI support, internationalization, accessibility for multiple regions.
- Familiarity with telemetry, analytics, crash reporting, logging, and error monitoring in desktop applications.
- Previous experience in shaping CI/CD workflows, release pipelines, and deployment strategies for desktop applications.
- Demonstrated ability to take ownership of feature areas or modules and drive them long-term, including maintenance, refactoring, and technical debt management.
What we offer
- A high-impact role: you will define architecture, shape the future of our Windows product, and directly influence what millions of users see and experience.
- A collaborative, flat-structure engineering culture — you are not just a coder, but a builder and a decision-maker.
- Opportunities to lead — mentor others, steer technical direction, and grow into broader technical leadership (e.g. Tech Lead, Architect).
- Flexibility, autonomy, and responsibility: you define how to solve problems, own features end-to-end, and contribute to long-term product vision.
- A purpose-driven mission: building software that’s reliable, accessible, and user-centered — making a real difference for people.
Think you’re a good fit for this job?
Tell us more about yourself and why you're interested in the role when you apply.
And don’t forget to include links to your portfolio and LinkedIn.
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Refer them!
Speechify is committed to a diverse and inclusive workplace.
Speechify does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.
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Senior Workplace Technology Engineer(GWS)
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ABOUT TIDE
At Tide we help SMEs save time (and money) in the running of their businesses by not only offering business accounts and related banking services, but also a comprehensive set of highly usable and connected administrative solutions from invoicing to accounting.
Tide is transforming the small business banking market with over 1.8 million members globally across the UK, India, Germany and France.
Using advanced technology, all solutions are designed with SMEs in mind. With quick onboarding, low fees and innovative features, we thrive on making data-driven decisions to serve our mission: to help SMEs save both time (and money) so they can get back to doing what they love.
Tide facts:
- Tide is available for UK, Indian, German and French SMEs
- Over 1.8 million members: 800,000 UK and 1,000,000 in India and growing rapidly
- Over $300 million raised in funding
- Over 2,500 Tideans globally - we’re diversity champions!
- We have offices in Central London, with a member support and technology centre in Sofia, Bulgaria, technology centres in Serbia, Romania, Lithuania and Hyderabad and offices in Gurugram and New Delhi, and in Berlin, Paris and Luxembourg.
ABOUT THE TEAM:
The Information Technology (IT) team is the backbone of our organization, ensuring the seamless and secure operation of our technology. Our mission is to empower employees by providing reliable and innovative IT solutions that enable them to achieve their goals efficiently. We are dedicated to maintaining a robust and secure infrastructure, proactively addressing technical challenges, and offering exceptional support to foster a digitally driven and collaborative work environment.
The IT team plays a crucial role in managing our technology infrastructure, from resolving hardware and software issues to overseeing application updates and integrations, and monitoring SaaS applications, web traffic, and access to ensure a secure environment. We are committed to minimizing disruptions and ensuring uninterrupted access to essential resources through proactive support and timely resolutions
ABOUT THE ROLE:
As a IT Workplace Technology Engineer, you will own and evolve our global endpoint and workplace technology ecosystem.This role focuses on delivering a secure, scalable and seamless employee experience by leading the design,deployment and optimization of device management solutions,collaboration platforms and security-integrated tooling.You’ll work at the intersection of IT,Security and Employee experience - ensuring that our digital workplace is secure,efficient, and aligned with Zero Trust principles.
As Workplace Technology Engineer you will:
- Lead administration and lifecycle management of MDM platforms including Microsoft Intune and Jamf Pro, supporting macOS, Windows, and mobile environments.
- Manage and enhance enterprise collaboration and productivity tools including Google Workspace,Slack & Atlassian suite.
- Implement and maintain endpoint security controls such as Device Trust, Network Trust, DLP, CASB, and Secure Web Gateways (SWGs) in close partnership with the InfoSec team.
- Own and evolve the corporate wireless network stack, including design, configuration, and optimization of office Wi-Fi environments
- Architect and implement automation and configuration management using scripting and Infrastructure as Code (IaC) tools.
- Integrate and manage identity and access workflows with platforms such as Okta, enabling secure authentication and context-aware access controls.
- Define standards and drive consistency in device provisioning, compliance, patching, and user onboarding/offboarding.
- Act as technical lead for workplace IT projects, mentoring team members and serving as the final escalation point for complex endpoint issues.
What Makes You a Great Fit ?
- Bring 5+ years of experience in workplace IT, MDM and Application administration, and SaaS tooling, with 2+ years in a technical leadership or lead engineer role.
- Have deep, hands-on expertise in Google Workspace, Intune, Jamf, and device management for both macOS and Windows.
- Understand and have experience implementing Zero Trust principles, including Device Trust, Network Trust, and conditional access.
- Are comfortable writing and maintaining PowerShell, Bash, or Python scripts, and using IaC frameworks to scale device and policy management.
- Have experience managing on corporate Wi-Fi/networking initiatives in modern office environments
- Work well cross-functionally, especially with Security, HR, and IT Operations, and have a strong service mindset.
- Thrive in fast-moving environments and enjoy creating reliable, scalable systems that improve user experience and IT efficiency.
- Competitive Compensation - competitive salary and share options
- Time Off – Generous annual leave on top of bank holidays.
- Parental Leave – Paid maternity, paternity, and adoption leave to support your family journey.
- Sabbatical – Extended unpaid and paid leave options after completing milestone years with Tide.
- Health Insurance – Private family insurance with additional OPD coverage and top-up options.
- Life & Accident Cover – Comprehensive accidental and life insurance protection.
- Mental Wellbeing – Access to therapy sessions, courses, meditations, and workshops.
- Volunteering & Development Days – Paid days annually for volunteering or personal growth.
- Learning & Development – Annual budget for books, courses, coaching, and more.
- WOO (Work Outside the Office) – Work from abroad for up to 90 days annually.
- Home Office Setup – Contribution towards setting up your home office
- Laptop Ownership – Keep your old laptop and get a new one when it’s time for a replacement.
- Snacks & Meals – Office perks with snacks, coffee, tea, and lunch (location dependent).
TIDE IS A PLACE FOR EVERYONE
At Tide, we believe that we can only succeed if we let our differences enrich our culture. Our Tideans come from a variety of backgrounds and experience levels. We consider everyone irrespective of their ethnicity, religion, sexual orientation, gender identity, family or parental status, national origin, veteran, neurodiversity or differently-abled status. We celebrate diversity in our workforce as a cornerstone of our success. Our commitment to a broad spectrum of ideas and backgrounds is what enables us to build products that resonate with our members’ diverse needs and lives.
We are One Team and foster a transparent and inclusive environment, where everyone’s voice is heard.
At Tide, we thrive on diversity, embracing various backgrounds and experiences. We welcome all individuals regardless of ethnicity, religion, sexual orientation, gender identity, or disability. Our inclusive culture is key to our success, helping us build products that meet our members' diverse needs. We are One Team, committed to transparency and ensuring everyone’s voice is heard.
- Tide does not charge any fees at any stage of the recruitment process.
- All official Tide job opportunities are listed exclusively on our Careers Page and applications should be submitted through this channel.
- Communication from Tide will only come from an official @tide.co email address.
- Tide does not work with agencies or recruiters without prior formal engagement, and we do not authorize third parties to make job offers on our behalf.
If you are contacted by anyone misrepresenting Tide or requesting payment, please treat it as fraudulent and report it to us immediately at talent@tide.co
Your safety and trust are important to us, and we are committed to ensuring a fair and transparent recruitment process.
Tide leverages AI to enhance our hiring experience. You can read more about how we use AI in our recruitment process in our AI Policy.
Your personal data will be processed by Tide for recruitment purposes and in accordance with Tide's Recruitment Privacy Notice.
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Workato delivers enterprise infrastructure for the agentic era, redefining iPaaS and helping enterprises unify data, applications, processes, and AI into a single, governed platform. A leader in Enterprise MCP and trusted by 50% of the Fortune 500, Workato’s cloud-native architecture connects every application, data source, and process to power real-time orchestration at scale. With enterprise-grade security and continuous innovation at its core, Workato provides the trusted foundation for organizations to automate with confidence and operationalize AI across the business. To learn more, visit www.workato.com
Why join us?
Ultimately, Workato believes in fostering a flexible, trust-oriented culture that empowers everyone to take full ownership of their roles. We are driven by innovation and looking for team players who want to actively build our company.
But, we also believe in balancing productivity with self-care. That’s why we offer all of our employees a vibrant and dynamic work environment along with a multitude of benefits they can enjoy inside and outside of their work lives.
If this sounds right up your alley, please submit an application. We look forward to getting to know you!
Also, feel free to check out why:
-
Business Insider named us an “enterprise startup to bet your career on”
-
Forbes’ Cloud 100 recognized us as one of the top 100 private cloud companies in the world
-
Deloitte Tech Fast 500 ranked us as the 17th fastest growing tech company in the Bay Area, and 96th in North America
-
Quartz ranked us the #1 best company for remote workers
Responsibilities
We are looking for an exceptional Senior Backend Developer (Ruby) to join our growing Engine team. The Engine team develops and maintains most things related to Workato Recipe runtime. Everything related to recipe execution: DSL, pulling events, processing webhooks, executing jobs. There are various aspects to it: performance, scaling, storage, durability, atomicity, concurrency guarantees, data protection, and encryption.
In this role, you will also be responsible to:
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Build/extend/troubleshot/fix complex heterogeneous GOlang and Ruby applications, as well as small self-contained GOlang microservices.
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Improve execution engine of custom third-party code (Ruby DSL, isolation, performance, new features).
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Write well designed, testable, efficient code in Ruby and GOlang.
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Integration of data storage solutions Postgres/S3/DynamoDB/Kafka/ClickHouse etc.
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Contribute in all phases of the development lifecycle.
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Provide code reviews to your teammates.
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Provide technical leadership. Work with other teams on shared projects.
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Evaluate and propose improvements to existing systems.
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Identify bottlenecks and bugs, and devise solutions to these problems.
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Help maintain code quality, organization and automatization.
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We always explore new technologies and work with Rust and Wasm can be foreseen.
Requirements
Qualifications / Experience / Technical Skills
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Strong experience in building scalable distributed backend applications (7+ years).
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Excellent understanding of distributed systems patterns and algorithms.
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Great understanding of all building blocks of large web applications: databases, load balancers, application servers, message brokers, caching, monitoring, etc.
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Excellent understanding of network protocols and stacks.
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Excellent understanding of DB technologies: classic databases and modern no-SQL.
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Knowledge of all common basic data structures and algorithms and how they are used is a must.
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Multilingual programming experience: our code base is primarily in Ruby, with a trend to migrate to GOlang and Rust. At least two languages are required.
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At least basic understanding of cloud deployments (k8s, Terraform, ArgoCD)
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Experience of working with public cloud infrastructure providers(AWS/Azure/Google Cloud).
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Excellent debugging, analytical, problem solving, and social skills.
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BS/MS degree in Computer Science, Engineering or a related subject, 7+ years of industry experience.
Optional
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Background in GOlang, Rust, WASM.
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Background in network programming.
- Background in Kotlin/Multiplatform.
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Background in application, data security.
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Deep knowledge of physical DB design.
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Experience of working with Docker and other isolation technologies.
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Experience in related fields (DevOps, ML, DBA, Enterprise applications, etc).
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Experience in building/deploying data processing pipelines is a plus.
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Experience of working with third-party REST APIs at scale (request throttling, batch processing etc).
Soft Skills / Personal Characteristics
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Ability to technically lead projects. Work with requirements, cost analysis.
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Readiness to work remotely with teams distributed across the world and timezones.
(REQ ID: 2343)
Ready to apply?
Apply to Workato
About Workato
Workato delivers enterprise infrastructure for the agentic era, redefining iPaaS and helping enterprises unify data, applications, processes, and AI into a single, governed platform. A leader in Enterprise MCP and trusted by 50% of the Fortune 500, Workato’s cloud-native architecture connects every application, data source, and process to power real-time orchestration at scale. With enterprise-grade security and continuous innovation at its core, Workato provides the trusted foundation for organizations to automate with confidence and operationalize AI across the business. To learn more, visit www.workato.com
Why join us?
Ultimately, Workato believes in fostering a flexible, trust-oriented culture that empowers everyone to take full ownership of their roles. We are driven by innovation and looking for team players who want to actively build our company.
But, we also believe in balancing productivity with self-care. That’s why we offer all of our employees a vibrant and dynamic work environment along with a multitude of benefits they can enjoy inside and outside of their work lives.
If this sounds right up your alley, please submit an application. We look forward to getting to know you!
Also, feel free to check out why:
-
Business Insider named us an “enterprise startup to bet your career on”
-
Forbes’ Cloud 100 recognized us as one of the top 100 private cloud companies in the world
-
Deloitte Tech Fast 500 ranked us as the 17th fastest growing tech company in the Bay Area, and 96th in North America
-
Quartz ranked us the #1 best company for remote workers
About the Role
We’re looking for an experienced Senior Partner Success Manager to join our Partner Success department as the first regional hire in EMEA. Initially we will hire one role in the region, with a plan to scale the department over time. This person will bring strong Services and/or Partner experience, and will operate at a high level very quickly. This role will report to the Director & Global Head of Partner Success.
This person will own a portfolio of Partners from a Services/delivery perspective and act as their strategic advisor. They will drive scale and maturity to help their Partners deliver high-quality results for our customers while expanding their Workato practice.
Internally, this person will work with other partner functions (Partner Sales, Enablement, Experience, Operations) and key teams at Workato (Sales, Customer Success, and Professional Services). Externally, this person will work with partner leaders (executives, practice owners, technical leads, project managers, etc), and will also interact directly with prospective & existing customers as needed.
This role will be critical in building and scaling the global Partner Success department - creativity and hard work, combined with relevant (and successful) experience are essential.
Language, & Travel
Language: Fluency in English required
- Not required but nice to have: fluency/business proficiency in additional languages (French, German, Italian, Dutch, Spanish, etc)
Travel: Estimated at 25%, but may vary higher/lower as needed
Responsibilities
Primary responsibilities (~70% of your time)
Own a portfolio of Workato partners and drive them to achieve two primary goals:
- Scale & mature your partners’ Workato practice - specifically, you will guide many of Workato’s highest priority partners (GSIs, large SIs, and priority boutique SIs)
- Deliver consistently high-quality outcomes for our joint customers
To achieve these two goals, some of the primary day-to-day activities may include:
- Build strong relationships with key leaders within your Partner organizations
- Act as a strategic advisor to your partners:
- Advise on practice/org structure, key offerings, and end-to-end Services methodology/related motions
- Conduct partner QBRs & health reviews
- Help your partners navigate Workato’s internal process (certifications, co-delivery motions, Product updates, etc):
- Help partners win key deals:
- Work with Partner Sales to guide partners to deliver high-quality & compelling proposals (validate proposals, align with internal teams on co-delivery plans, etc)
- Monitor all projects led by your Partner:
- Support any escalated/Red/Yellow projects, ensure metrics are tracked and reported, etc
- Ensure close alignment between your Partners and the account teams (CSM, Account Executives, Professional Services, etc)
- Scale & mature their Workato practice (the “Program Perspective”)
- Deliver consistently high-quality outcomes for our joint customers (the “Project Perspective”)
- Act as an internal expert & advocate for your Partners
- Be the go-to person to handle internal questions about your Partners’ delivery capabilities, experience, success stories/case studies, performance/metrics, etc
- Identify & track potential opportunities to bring your Partners into and coordinate with other internal teams to assess fit & handle logistics
- Advocate for what your Partners need from Workato. Balance your advocacy with holding your Partners accountable, while always prioritizing the customer
Secondary responsibilities (~30% of your time)
- Guide internal teams on Partner Success processes & ensure compliance
- Rollout new programs/processes and ensure key audiences are informed
- Support leadership with department building & other activities
- Help define new programs, build processes & assets, track data, etc
- Ensure system compliance for data cleanliness & analysis
- Support other Partners outside your core portfolio
- Ad-hoc support for individual partners and/or programmatic/high-volume support for partners without a dedicated Partner Success Manager
- Build strong relationships with internal teams & leaders
- Partner Sales, Partner Enablement, Sales, Professional Services, Customer Success, etc.
- Stay up to date on Workato Product offerings & positioning
- Attend in-person events as necessary
Skills & Experience Needed
Experience
A Mix of the following experience is required (it is not expected that a candidate will possess all of the following):
- Deep experience & track record of success in an Enterprise SaaS environment (often 8+ years, though responsibilities & results are more important than years), working in or alongside the following roles:
- Partner Success, Professional Services, Customer Success, Partner/Alliances/Channel Sales and/or supporting Partner functions, Software Sales, or similar roles
- Strong Professional Services experience, including some or all of the following:
- Building/scaling delivery practices (org design/hiring, building offerings with scope/pricing, etc)
- Services GTM experience (managing sales cycles, scoping engagements, delivering proposals including staffing/scope/budget/timeline, writing SOWs/contracts, driving expansions/extensions)
- Project management (ownership of scope/budget/timeline, oversight of delivery teams and SDLC/quality control, escalation management/project recoveries, formal certifications like PMP)
- Experience working with or within Partner organizations in an Enterprise SaaS environment, including some or all of the following:
- Experience managing a portfolio of global or enterprise partners (GSIs, SIs, etc)
- Strong understanding of partner-driven revenue models (sourced vs. influenced)
Ability to align partner success activities to pipeline, bookings, and expansion - Experience enforcing certification requirements, co-delivery rules, etc
- Joint Partner + Internal Professional Services co-delivery approaches/engagements
- Technical experience/background:
- iPaaS / Enterprise Orchestration knowledge: enough technical fluency to assess delivery approaches, quality controls, and realistic staffing/timelines for integration/automation projects
- Experience with hands-on software implementation, architecture design, or similar technical roles
- Other experience:
- Consulting: Experience guiding others on best practices to implement your recommendations
- Program design/rollout/change management: Experience building and launching new processes/programs, handling objections, and driving adoption across internal & external teams
- Department contributions: Track record of going above and beyond to contribute to department success & scale (creating repeatable processes, providing creative ideals/solutions, etc)
- Data analysis & usage: Experience collecting data, establishing & tracking metrics, using data to identify insights and translating into action plans
Skills
- Excellent at execution: highly organized without needs others to , enjoys the tactical details/logistics of operations, and always deliver results
- Strong work ethic: always meets deadlines and can be counted on when things get busy
- Attention to detail: obvious whether designing processes, analyzing data, or writing an email
- Communication: very comfortable leading executive-level meetings/presentations, writes and speaks clearly, proactively communicates status & needs
- Relationship Building: creates and maintains close relationships with key individuals
- Learning: able to learn new technologies, open minded and flexible
- Creativity: generates ideas, solves problems, suggests unusual approaches
- Logical Decision Making: understands priorities and makes decisions with the big picture in mind
- Collaboration: a team player that prioritizes results and can influence others without authority to define and drive toward a joint vision
- Comfortable with ambiguity: able to remain effective in new environments without defined playbooks
Ready to apply?
Apply to Workato
Yotpo is leading the next era of trust and loyalty in eCommerce. With AI-powered Reviews and Loyalty solutions, we help brands turn browsers into customers and customers into advocates. Through deep integrations across the eCommerce ecosystem and the trust of over 30,000 global brands, Yotpo delivers seamless omnichannel experiences that increase conversion, strengthen customer relationships, and drive profitable, long-term growth.
At Yotpo, we are committed to creating secure, reliable, and innovative solutions for our customers. The Security Team is a core part of every aspect of Yotpo’s business - from customers to backend systems and everything in between. As a Senior Cloud Security Engineer, you will play an integral role in designing, maturing, and automating our cloud security controls. You will also contribute to other security domains and initiatives such as Incident Response, Security Monitoring and Risk Management. You will work in close partnership with our DevOps, R&D and Product teams to help strengthen our security posture and our platform.
Why Join Us:
- Engineers will immerse themselves in a complex, large-scale environment that offers the chance to work with diverse technologies. This unique setting is an exceptional opportunity for growth that not every company can provide.
- Be at the forefront of cybersecurity, tackling complex and emerging challenges.
- Freedom to innovate and implement impactful solutions that directly enhance Yotpo’s overall security posture.
- Engage with a wide range of projects to develop deep knowledge across multiple security domains.
Key Responsibilities:
- Serve as Cloud Security Subject Matter Expert (SME), actively supporting R&D and product teams in developing secure solutions.
- Design secure cloud architectures and implement practical, automated, and scalable controls across services in partnership with DevOps, R&D, and Product teams.
- Continuously assess cloud security posture, identifying gaps and opportunities to reduce risk and adopt best practices.
- Implement, mature, and automate end-to-end cloud security controls across AWS, Kubernetes, CI/CD pipelines, and self-managed systems.
- Lead and improve vulnerability management workflows; communicate vulnerabilities and mitigation strategies to stakeholders, balancing business agility and security.
- Own the full lifecycle of security initiatives from proof of concept (POC) and design to deployment and operation while promoting a security-first mindset.
- Maintain and develop the team knowledge base.
- Stay curious and enjoy working with modern security tools and technologies.
Requirements
- 5+ years of hands-on experience as Cloud Security Engineer, DevSecOps, or similar roles within an AWS environment.
- Expertise in managing cloud security controls (IAM, Security Groups/ACLs, WAF, IDS/IPS, load balancing, proxies, VMs, serverless).
- Experience securing Kubernetes and containerized workloads.
- Proficiency with Python/Bash scripting and automation.
- Experience with Infrastructure-as-Code (IaC), preferably Terraform, and CI/CD tooling (e.g., GitHub Actions).
- Strong communication skills to influence and guide teams as a cloud security SME.
- Excellent problem-solving skills for high-complexity environments.
- Excellent written and verbal English.
Preferred Qualifications (Nice to Have):
- AWS certifications (AWS Certified Solutions Architect, AWS Certified DevOps Engineer, AWS Certified Security - Specialty).
- Experience with CSPM, CNAPP, CWPP, and EDR solutions.
- Familiarity with security standards and frameworks (ISO, TSC, NIST) and their application to cloud environments.
Team Culture:
The Security Team at Yotpo thrives on risk-based thinking, vigilance, proactiveness, collaboration, and continuous learning. Every member plays a critical role in protecting our company and our customers. By fostering an atmosphere of trust and mutual respect, we empower each other to embrace challenges, share expertise, and innovate solutions.
What we offer:
- Track to success – work in a dynamic organization with ambient and laid-back office atmosphere
- Individualized career development, rewards, and recognition.
- Work-life balance – 25 days paid vacation with add-ons for loyalty, regular team buildings and celebrations in and outside the country
- Additional health insurance package
- Internal mobility program and refer-a-friend program
- Managing a fixed monthly budget for social benefits thru Re:Benefit – a flexible online benefits solution
- Food vouchers
- E-learning portals and knowledge sharing sessions.
- Company backed Hackathons, Tech conferences, workshops events, etc
- Stocked kitchen and bar.
- Equity in options.
- Flexible hybrid capacity
If you don’t meet 100% of the qualifications outlined above, that’s okay! We believe in hiring people, not just skills. If you have a passion to learn and are excited about eCommerce and technology, then we want to hear from you.
Help us be the best version of Yotpo by building something great together!
#LI-Hybrid
Ready to apply?
Apply to Yotpo
Senior Data Scientist
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MariaDB is making a big impact on the world. Whether you’re checking your bank account, buying a coffee, shopping online, making a phone call, listening to music, taking out a loan or ordering takeout – MariaDB is the backbone of applications used everyday. Companies small and large, including 75% of the Fortune 500, run MariaDB, touching the lives of billions of people. With massive reach through Linux distributions, enterprise deployments and public clouds, MariaDB is uniquely positioned as the leading database for modern application development.
About the Role
We're hiring a Senior Data Scientist with strong programming skills, a deep command of analytical methods, and the ability to turn complex data into clear business insights. You'll join a small, highly skilled team where your work has a direct impact on how the business operates and makes decisions.
This is a hands-on, high-autonomy role. You'll work across the full data stack-writing sophisticated SQL in BigQuery and MariaDB, building automation and tooling in Python, and leveraging AI-powered tools like Windsurf, Gemini, and Claude to work faster and smarter. You'll be expected to understand how data is structured end-to-end, from source systems through to the warehouse, and to know which analytical approach fits which business question.
You'll also be a key communicator-translating complex data into clear narratives for stakeholders across the organization. We need someone who can operate independently, manage their own priorities, and continuously raise the bar on what's possible with our data. If you have a genuine passion for analytics, a GitHub full of projects, and you're the kind of person who's always learning the next thing-we'd love to hear from you.
Key Responsibilities
- Apply the right analytical methods-statistical analysis, regression, clustering, forecasting, classification-to solve real business problems at scale
- Design and build end-to-end analytical solutions-from data extraction in BigQuery and MariaDB to actionable insights and automated reporting
- Develop and maintain data pipelines, analytical frameworks, and tooling using Python and SQL
- Use AI-powered development tools (Windsurf, Gemini, Claude, Cursor) to accelerate experimentation, code generation, and analysis
- Leverage the latest AI features and tools (LLMs, embeddings, generative AI) to augment and automate analytical workflows
- Build lightweight applications and APIs (FastAPI) to put models and insights into the hands of stakeholders
- Own the data architecture decisions within your domain-schema design, data modeling, and pipeline reliability
- Communicate results, trade-offs, and recommendations clearly to both technical and business audiences
- Map and improve business processes through data-driven analysis and process design
Requirements & Qualifications
- 7+ years of professional experience in data science, advanced analytics, or a quantitative field
- Expert-level SQL - deep fluency in BigQuery and MariaDB or similar data platforms; you understand query optimization, partitioning, and data modeling
- Strong Python and/or JavaScript skills - production-quality code, not just notebooks; experience with modern data and ML libraries
- Deep understanding of analytical methods - regression, clustering, time series, A/B testing, classification; you know when to apply what and why
- Solid understanding of data architecture - how warehouses, lakes, and pipelines are designed; how to structure data for both analytical and ML workloads
- Proficiency with AI-powered development tools - Windsurf, Gemini, Claude, Cursor, or similar; you leverage AI assistants as a core part of your workflow
- Excellent communication skills - you present complex technical work in a way that drives decisions
- Self-managing and self-sufficient - you set your own priorities, unblock yourself, and deliver without hand-holding
- Relentlessly curious and ambitious - you're always learning, always building, always improving
- A public GitHub profile showcasing your projects, experiments, or contributions
Nice to Have
- Experience with Next.js or modern frontend frameworks for building data-facing applications
- FastAPI experience for serving models or internal tooling
- Background in business process analysis or operational process design
- Experience working across multiple business departments (Finance, Marketing, Sales, Operations, Engineering) - broad organizational exposure is a big plus
- Experience with JSON-based data formats, APIs, and integration patterns
- Understanding of Docker and Kubernetes - containerization and cluster orchestration experience is a big plus
Benefits & Culture
- Globally distributed team environment
- Remote or hybrid work options (location-dependent)
- Challenging projects with company-wide impact
- Competitive compensation, 25 days paid annual leave, plus holidays
- A culture that values curiosity, clean engineering, and people who genuinely love what they do
Location – Romania (remote)
Travel – Flexible for adhoc travel
What's in it for you?
Impact the world of technology by pushing the boundaries of technology and business models, working at MariaDB, plc. Be part of a game-changing organization that encourages outside-the-box thinking, values empowerment, and is truly shaping the future of the software industry.
You’ll be collaborating with high-caliber colleagues around the world, offering unparalleled learning and growth opportunities. We provide a very competitive compensation package, 25 days paid annual leave (plus holidays) and a massive degree of flexibility and freedom, and more.
Salaries for candidates outside the U.S. will vary based on local compensation structures.
How to Apply
If you are interested in this position, please submit your application along with your CV/Resume through our ATS Greenhouse on our MariaDB Careers site.
- At MariaDB we celebrate the diverse experiences and perspectives of our employees because this drives innovation and success. MariaDB is an equal opportunity employer dedicated to creating a welcoming and inclusive workplace for everyone.
- MariaDB does not sponsor work visas or relocation.
- MariaDB is committed to providing accommodations for individuals with disabilities within our application and interview process. To request an accommodation due to a disability, please inform your recruiter.
- MariaDB will not accept agency resumes without a prior contractual agreement with HR. Please do not forward resumes to any recruiting alias or employee directly. MariaDB is not responsible for paying any fees associated with any unsolicited submitted CV/Resumes.
Ready to apply?
Apply to MariaDB plc
Senior Data Scientist
Share this job
MariaDB is making a big impact on the world. Whether you’re checking your bank account, buying a coffee, shopping online, making a phone call, listening to music, taking out a loan or ordering takeout – MariaDB is the backbone of applications used everyday. Companies small and large, including 75% of the Fortune 500, run MariaDB, touching the lives of billions of people. With massive reach through Linux distributions, enterprise deployments and public clouds, MariaDB is uniquely positioned as the leading database for modern application development.
About the Role
We're hiring a Senior Data Scientist with strong programming skills, a deep command of analytical methods, and the ability to turn complex data into clear business insights. You'll join a small, highly skilled team where your work has a direct impact on how the business operates and makes decisions.
This is a hands-on, high-autonomy role. You'll work across the full data stack-writing sophisticated SQL in BigQuery and MariaDB, building automation and tooling in Python, and leveraging AI-powered tools like Windsurf, Gemini, and Claude to work faster and smarter. You'll be expected to understand how data is structured end-to-end, from source systems through to the warehouse, and to know which analytical approach fits which business question.
You'll also be a key communicator-translating complex data into clear narratives for stakeholders across the organization. We need someone who can operate independently, manage their own priorities, and continuously raise the bar on what's possible with our data. If you have a genuine passion for analytics, a GitHub full of projects, and you're the kind of person who's always learning the next thing-we'd love to hear from you.
Key Responsibilities
- Apply the right analytical methods-statistical analysis, regression, clustering, forecasting, classification-to solve real business problems at scale
- Design and build end-to-end analytical solutions-from data extraction in BigQuery and MariaDB to actionable insights and automated reporting
- Develop and maintain data pipelines, analytical frameworks, and tooling using Python and SQL
- Use AI-powered development tools (Windsurf, Gemini, Claude, Cursor) to accelerate experimentation, code generation, and analysis
- Leverage the latest AI features and tools (LLMs, embeddings, generative AI) to augment and automate analytical workflows
- Build lightweight applications and APIs (FastAPI) to put models and insights into the hands of stakeholders
- Own the data architecture decisions within your domain-schema design, data modeling, and pipeline reliability
- Communicate results, trade-offs, and recommendations clearly to both technical and business audiences
- Map and improve business processes through data-driven analysis and process design
Requirements & Qualifications
- 7+ years of professional experience in data science, advanced analytics, or a quantitative field
- Expert-level SQL - deep fluency in BigQuery and MariaDB or similar data platforms; you understand query optimization, partitioning, and data modeling
- Strong Python and/or JavaScript skills - production-quality code, not just notebooks; experience with modern data and ML libraries
- Deep understanding of analytical methods - regression, clustering, time series, A/B testing, classification; you know when to apply what and why
- Solid understanding of data architecture - how warehouses, lakes, and pipelines are designed; how to structure data for both analytical and ML workloads
- Proficiency with AI-powered development tools - Windsurf, Gemini, Claude, Cursor, or similar; you leverage AI assistants as a core part of your workflow
- Excellent communication skills - you present complex technical work in a way that drives decisions
- Self-managing and self-sufficient - you set your own priorities, unblock yourself, and deliver without hand-holding
- Relentlessly curious and ambitious - you're always learning, always building, always improving
- A public GitHub profile showcasing your projects, experiments, or contributions
Nice to Have
- Experience with Next.js or modern frontend frameworks for building data-facing applications
- FastAPI experience for serving models or internal tooling
- Background in business process analysis or operational process design
- Experience working across multiple business departments (Finance, Marketing, Sales, Operations, Engineering) - broad organizational exposure is a big plus
- Experience with JSON-based data formats, APIs, and integration patterns
- Understanding of Docker and Kubernetes - containerization and cluster orchestration experience is a big plus
Benefits & Culture
- Globally distributed team environment
- Remote or hybrid work options (location-dependent)
- Challenging projects with company-wide impact
- Competitive compensation, 25 days paid annual leave, plus holidays
- A culture that values curiosity, clean engineering, and people who genuinely love what they do
Location – India (remote)
Travel – Flexible for adhoc travel
What's in it for you?
Impact the world of technology by pushing the boundaries of technology and business models, working at MariaDB, plc. Be part of a game-changing organization that encourages outside-the-box thinking, values empowerment, and is truly shaping the future of the software industry.
You’ll be collaborating with high-caliber colleagues around the world, offering unparalleled learning and growth opportunities. We provide a very competitive compensation package, 25 days paid annual leave (plus holidays) and a massive degree of flexibility and freedom, and more.
Salaries for candidates outside the U.S. will vary based on local compensation structures.
How to Apply
If you are interested in this position, please submit your application along with your CV/Resume through our ATS Greenhouse on our MariaDB Careers site.
- At MariaDB we celebrate the diverse experiences and perspectives of our employees because this drives innovation and success. MariaDB is an equal opportunity employer dedicated to creating a welcoming and inclusive workplace for everyone.
- MariaDB does not sponsor work visas or relocation.
- MariaDB is committed to providing accommodations for individuals with disabilities within our application and interview process. To request an accommodation due to a disability, please inform your recruiter.
- MariaDB will not accept agency resumes without a prior contractual agreement with HR. Please do not forward resumes to any recruiting alias or employee directly. MariaDB is not responsible for paying any fees associated with any unsolicited submitted CV/Resumes.
Ready to apply?
Apply to MariaDB plc
Senior Data Analytics Engineer
Share this job
MariaDB is making a big impact on the world. Whether you’re checking your bank account, buying a coffee, shopping online, making a phone call, listening to music, taking out a loan or ordering takeout – MariaDB is the backbone of applications used everyday. Companies small and large, including 75% of the Fortune 500, run MariaDB, touching the lives of billions of people. With massive reach through Linux distributions, enterprise deployments and public clouds, MariaDB is uniquely positioned as the leading database for modern application development.
About the Role
We're looking for a Senior Data Analytics Engineer who lives and breathes data-someone who combines strong engineering skills with analytical depth. You'll join a small, high-impact team where you don't just analyze data, you build the systems and pipelines that make analytics possible. This isn't a dashboards-and-decks role-you'll engineer solutions across the full analytics stack, from designing reliable data pipelines in BigQuery and MariaDB to building internal tools and APIs that put insights into the hands of the business.
Day to day, you'll write sophisticated SQL in BigQuery and MariaDB, architect and build automation and tooling in Python and FastAPI, and use AI-powered development tools like Windsurf, Gemini, and Claude as a core part of how you work. You need to understand data architecture deeply-how information flows from source systems through pipelines into the warehouse, how schemas are designed, and how to build infrastructure that scales and stays maintainable.
Communication is a big part of this role. You'll work closely with stakeholders across the business, translating complex data into clear, actionable insights. But equally important is your ability to engineer robust, repeatable solutions-not one-off analyses. We need someone who can own their domain end-to-end: define the right questions, build the data infrastructure, deliver the analysis, and present it in a way that drives decisions. If you're self-sufficient, ambitious, always looking to improve, and you have a GitHub profile that shows what you're capable of-we want to talk to you.
Key Responsibilities
- Design, build, and maintain analytical pipelines and reporting solutions on BigQuery and MariaDB
- Write sophisticated, performant SQL to extract insights from large-scale datasets
- Leverage AI and machine learning features to augment analytics workflows and deliver smarter outputs
- Use AI-powered development tools (Windsurf, Gemini, Claude, Cursor) to accelerate your workflow and deliver at a higher level
- Develop internal tooling and automation using Python, FastAPI, and modern frameworks
- Communicate findings clearly to technical and non-technical stakeholders-translate data into action
- Understand and document data architecture, lineage, and how information flows across systems
- Collaborate on business process analysis and process design improvements driven by data
- Proactively identify opportunities for deeper analysis, better tooling, and operational improvements
Requirements & Qualifications
- 7+ years of professional experience in data analytics engineering, data engineering, or a related field
- Expert-level SQL - you think in joins, window functions, and CTEs; BigQuery and MariaDB experience strongly preferred
- Strong Python and/or JavaScript skills - comfortable building pipelines, internal tools, APIs, and automation; not just scripts
- js experience - ability to build data-facing web applications and internal dashboards
- Deep understanding of data architecture - how databases are structured, how data flows, how schemas evolve
- Hands-on experience with AI/ML - you stay current with the latest capabilities (LLMs, generative AI, embeddings) and know how to apply them practically
- Proficiency with AI-powered development tools - Windsurf, Gemini, Claude, Cursor, or similar; you use AI to multiply your output, not as a crutch
- Excellent communication skills - you can explain complex analysis to anyone in the room
- Self-sufficient and self-managing - you own your work end-to-end without needing to be told what to do next
- Ambitious and continuously improving - you seek out new skills, tools, and techniques on your own
- A public GitHub profile with examples of your work (personal projects, contributions, experiments)
Nice to Have
- FastAPI experience for building internal APIs and services
- Background in business process design or operational analytics
- Exposure to multiple business departments (Finance, Marketing, Sales, Operations, Engineering) - you understand how data flows across an organization, not just within one silo
- Understanding of Docker and Kubernetes - containerization and cluster orchestration experience is a big plus
Location – Romania (remote)
Travel - As required for the job (minimal).
What's in it for you?
Impact the world of technology by pushing the boundaries of technology and business models, working at MariaDB, plc. Be part of a game-changing organization that encourages outside-the-box thinking, values empowerment, and is truly shaping the future of the software industry.
You’ll be collaborating with high-caliber colleagues around the world, offering unparalleled learning and growth opportunities. We provide a very competitive compensation package, 25 days paid annual leave (plus holidays) and a massive degree of flexibility and freedom, and more.
Salaries for candidates outside the U.S. will vary based on local compensation structures.
How to Apply
If you are interested in this position, please submit your application along with your CV/Resume through our ATS Greenhouse on our MariaDB Careers site.
- At MariaDB we celebrate the diverse experiences and perspectives of our employees because this drives innovation and success. MariaDB is an equal opportunity employer dedicated to creating a welcoming and inclusive workplace for everyone.
- MariaDB does not sponsor work visas or relocation.
- MariaDB is committed to providing accommodations for individuals with disabilities within our application and interview process. To request an accommodation due to a disability, please inform your recruiter.
- MariaDB will not accept agency resumes without a prior contractual agreement with HR. Please do not forward resumes to any recruiting alias or employee directly. MariaDB is not responsible for paying any fees associated with any unsolicited submitted CV/Resumes.
Ready to apply?
Apply to MariaDB plc
Senior Data Analytics Engineer
Share this job
MariaDB is making a big impact on the world. Whether you’re checking your bank account, buying a coffee, shopping online, making a phone call, listening to music, taking out a loan or ordering takeout – MariaDB is the backbone of applications used everyday. Companies small and large, including 75% of the Fortune 500, run MariaDB, touching the lives of billions of people. With massive reach through Linux distributions, enterprise deployments and public clouds, MariaDB is uniquely positioned as the leading database for modern application development.
About the Role
We're looking for a Senior Data Analytics Engineer who lives and breathes data-someone who combines strong engineering skills with analytical depth. You'll join a small, high-impact team where you don't just analyze data, you build the systems and pipelines that make analytics possible. This isn't a dashboards-and-decks role-you'll engineer solutions across the full analytics stack, from designing reliable data pipelines in BigQuery and MariaDB to building internal tools and APIs that put insights into the hands of the business.
Day to day, you'll write sophisticated SQL in BigQuery and MariaDB, architect and build automation and tooling in Python and FastAPI, and use AI-powered development tools like Windsurf, Gemini, and Claude as a core part of how you work. You need to understand data architecture deeply-how information flows from source systems through pipelines into the warehouse, how schemas are designed, and how to build infrastructure that scales and stays maintainable.
Communication is a big part of this role. You'll work closely with stakeholders across the business, translating complex data into clear, actionable insights. But equally important is your ability to engineer robust, repeatable solutions-not one-off analyses. We need someone who can own their domain end-to-end: define the right questions, build the data infrastructure, deliver the analysis, and present it in a way that drives decisions. If you're self-sufficient, ambitious, always looking to improve, and you have a GitHub profile that shows what you're capable of-we want to talk to you.
Key Responsibilities
- Design, build, and maintain analytical pipelines and reporting solutions on BigQuery and MariaDB
- Write sophisticated, performant SQL to extract insights from large-scale datasets
- Leverage AI and machine learning features to augment analytics workflows and deliver smarter outputs
- Use AI-powered development tools (Windsurf, Gemini, Claude, Cursor) to accelerate your workflow and deliver at a higher level
- Develop internal tooling and automation using Python, FastAPI, and modern frameworks
- Communicate findings clearly to technical and non-technical stakeholders-translate data into action
- Understand and document data architecture, lineage, and how information flows across systems
- Collaborate on business process analysis and process design improvements driven by data
- Proactively identify opportunities for deeper analysis, better tooling, and operational improvements
Requirements & Qualifications
- 7+ years of professional experience in data analytics engineering, data engineering, or a related field
- Expert-level SQL - you think in joins, window functions, and CTEs; BigQuery and MariaDB experience strongly preferred
- Strong Python and/or JavaScript skills - comfortable building pipelines, internal tools, APIs, and automation; not just scripts
- js experience - ability to build data-facing web applications and internal dashboards
- Deep understanding of data architecture - how databases are structured, how data flows, how schemas evolve
- Hands-on experience with AI/ML - you stay current with the latest capabilities (LLMs, generative AI, embeddings) and know how to apply them practically
- Proficiency with AI-powered development tools - Windsurf, Gemini, Claude, Cursor, or similar; you use AI to multiply your output, not as a crutch
- Excellent communication skills - you can explain complex analysis to anyone in the room
- Self-sufficient and self-managing - you own your work end-to-end without needing to be told what to do next
- Ambitious and continuously improving - you seek out new skills, tools, and techniques on your own
- A public GitHub profile with examples of your work (personal projects, contributions, experiments)
Nice to Have
- FastAPI experience for building internal APIs and services
- Background in business process design or operational analytics
- Exposure to multiple business departments (Finance, Marketing, Sales, Operations, Engineering) - you understand how data flows across an organization, not just within one silo
- Understanding of Docker and Kubernetes - containerization and cluster orchestration experience is a big plus
Location – India (remote)
Travel - As required for the job (minimal).
What's in it for you?
Impact the world of technology by pushing the boundaries of technology and business models, working at MariaDB, plc. Be part of a game-changing organization that encourages outside-the-box thinking, values empowerment, and is truly shaping the future of the software industry.
You’ll be collaborating with high-caliber colleagues around the world, offering unparalleled learning and growth opportunities. We provide a very competitive compensation package, 25 days paid annual leave (plus holidays) and a massive degree of flexibility and freedom, and more.
Salaries for candidates outside the U.S. will vary based on local compensation structures.
How to Apply
If you are interested in this position, please submit your application along with your CV/Resume through our ATS Greenhouse on our MariaDB Careers site.
- At MariaDB we celebrate the diverse experiences and perspectives of our employees because this drives innovation and success. MariaDB is an equal opportunity employer dedicated to creating a welcoming and inclusive workplace for everyone.
- MariaDB does not sponsor work visas or relocation.
- MariaDB is committed to providing accommodations for individuals with disabilities within our application and interview process. To request an accommodation due to a disability, please inform your recruiter.
- MariaDB will not accept agency resumes without a prior contractual agreement with HR. Please do not forward resumes to any recruiting alias or employee directly. MariaDB is not responsible for paying any fees associated with any unsolicited submitted CV/Resumes.
Ready to apply?
Apply to MariaDB plc
Senior Data Analytics Engineer
Share this job
MariaDB is making a big impact on the world. Whether you’re checking your bank account, buying a coffee, shopping online, making a phone call, listening to music, taking out a loan or ordering takeout – MariaDB is the backbone of applications used everyday. Companies small and large, including 75% of the Fortune 500, run MariaDB, touching the lives of billions of people. With massive reach through Linux distributions, enterprise deployments and public clouds, MariaDB is uniquely positioned as the leading database for modern application development.
About the Role
We're looking for a Senior Data Analytics Engineer who lives and breathes data-someone who combines strong engineering skills with analytical depth. You'll join a small, high-impact team where you don't just analyze data, you build the systems and pipelines that make analytics possible. This isn't a dashboards-and-decks role-you'll engineer solutions across the full analytics stack, from designing reliable data pipelines in BigQuery and MariaDB to building internal tools and APIs that put insights into the hands of the business.
Day to day, you'll write sophisticated SQL in BigQuery and MariaDB, architect and build automation and tooling in Python and FastAPI, and use AI-powered development tools like Windsurf, Gemini, and Claude as a core part of how you work. You need to understand data architecture deeply-how information flows from source systems through pipelines into the warehouse, how schemas are designed, and how to build infrastructure that scales and stays maintainable.
Communication is a big part of this role. You'll work closely with stakeholders across the business, translating complex data into clear, actionable insights. But equally important is your ability to engineer robust, repeatable solutions-not one-off analyses. We need someone who can own their domain end-to-end: define the right questions, build the data infrastructure, deliver the analysis, and present it in a way that drives decisions. If you're self-sufficient, ambitious, always looking to improve, and you have a GitHub profile that shows what you're capable of-we want to talk to you.
Key Responsibilities
- Design, build, and maintain analytical pipelines and reporting solutions on BigQuery and MariaDB
- Write sophisticated, performant SQL to extract insights from large-scale datasets
- Leverage AI and machine learning features to augment analytics workflows and deliver smarter outputs
- Use AI-powered development tools (Windsurf, Gemini, Claude, Cursor) to accelerate your workflow and deliver at a higher level
- Develop internal tooling and automation using Python, FastAPI, and modern frameworks
- Communicate findings clearly to technical and non-technical stakeholders-translate data into action
- Understand and document data architecture, lineage, and how information flows across systems
- Collaborate on business process analysis and process design improvements driven by data
- Proactively identify opportunities for deeper analysis, better tooling, and operational improvements
Requirements & Qualifications
- 7+ years of professional experience in data analytics engineering, data engineering, or a related field
- Expert-level SQL - you think in joins, window functions, and CTEs; BigQuery and MariaDB experience strongly preferred
- Strong Python and/or JavaScript skills - comfortable building pipelines, internal tools, APIs, and automation; not just scripts
- js experience - ability to build data-facing web applications and internal dashboards
- Deep understanding of data architecture - how databases are structured, how data flows, how schemas evolve
- Hands-on experience with AI/ML - you stay current with the latest capabilities (LLMs, generative AI, embeddings) and know how to apply them practically
- Proficiency with AI-powered development tools - Windsurf, Gemini, Claude, Cursor, or similar; you use AI to multiply your output, not as a crutch
- Excellent communication skills - you can explain complex analysis to anyone in the room
- Self-sufficient and self-managing - you own your work end-to-end without needing to be told what to do next
- Ambitious and continuously improving - you seek out new skills, tools, and techniques on your own
- A public GitHub profile with examples of your work (personal projects, contributions, experiments)
Nice to Have
- FastAPI experience for building internal APIs and services
- Background in business process design or operational analytics
- Exposure to multiple business departments (Finance, Marketing, Sales, Operations, Engineering) - you understand how data flows across an organization, not just within one silo
- Understanding of Docker and Kubernetes - containerization and cluster orchestration experience is a big plus
Location – Bulgaria (Hybrid, Sofia)
Travel - As required for the job (minimal).
What's in it for you?
Impact the world of technology by pushing the boundaries of technology and business models, working at MariaDB, plc. Be part of a game-changing organization that encourages outside-the-box thinking, values empowerment, and is truly shaping the future of the software industry.
You’ll be collaborating with high-caliber colleagues around the world, offering unparalleled learning and growth opportunities. We provide a very competitive compensation package, 25 days paid annual leave (plus holidays) and a massive degree of flexibility and freedom, and more.
Salaries for candidates outside the U.S. will vary based on local compensation structures.
How to Apply
If you are interested in this position, please submit your application along with your CV/Resume through our ATS Greenhouse on our MariaDB Careers site.
- At MariaDB we celebrate the diverse experiences and perspectives of our employees because this drives innovation and success. MariaDB is an equal opportunity employer dedicated to creating a welcoming and inclusive workplace for everyone.
- MariaDB does not sponsor work visas or relocation.
- MariaDB is committed to providing accommodations for individuals with disabilities within our application and interview process. To request an accommodation due to a disability, please inform your recruiter.
- MariaDB will not accept agency resumes without a prior contractual agreement with HR. Please do not forward resumes to any recruiting alias or employee directly. MariaDB is not responsible for paying any fees associated with any unsolicited submitted CV/Resumes.
Ready to apply?
Apply to MariaDB plc
Senior Data Scientist
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MariaDB is making a big impact on the world. Whether you’re checking your bank account, buying a coffee, shopping online, making a phone call, listening to music, taking out a loan or ordering takeout – MariaDB is the backbone of applications used everyday. Companies small and large, including 75% of the Fortune 500, run MariaDB, touching the lives of billions of people. With massive reach through Linux distributions, enterprise deployments and public clouds, MariaDB is uniquely positioned as the leading database for modern application development.
About the Role
We're hiring a Senior Data Scientist with strong programming skills, a deep command of analytical methods, and the ability to turn complex data into clear business insights. You'll join a small, highly skilled team where your work has a direct impact on how the business operates and makes decisions.
This is a hands-on, high-autonomy role. You'll work across the full data stack-writing sophisticated SQL in BigQuery and MariaDB, building automation and tooling in Python, and leveraging AI-powered tools like Windsurf, Gemini, and Claude to work faster and smarter. You'll be expected to understand how data is structured end-to-end, from source systems through to the warehouse, and to know which analytical approach fits which business question.
You'll also be a key communicator-translating complex data into clear narratives for stakeholders across the organization. We need someone who can operate independently, manage their own priorities, and continuously raise the bar on what's possible with our data. If you have a genuine passion for analytics, a GitHub full of projects, and you're the kind of person who's always learning the next thing-we'd love to hear from you.
Key Responsibilities
- Apply the right analytical methods-statistical analysis, regression, clustering, forecasting, classification-to solve real business problems at scale
- Design and build end-to-end analytical solutions-from data extraction in BigQuery and MariaDB to actionable insights and automated reporting
- Develop and maintain data pipelines, analytical frameworks, and tooling using Python and SQL
- Use AI-powered development tools (Windsurf, Gemini, Claude, Cursor) to accelerate experimentation, code generation, and analysis
- Leverage the latest AI features and tools (LLMs, embeddings, generative AI) to augment and automate analytical workflows
- Build lightweight applications and APIs (FastAPI) to put models and insights into the hands of stakeholders
- Own the data architecture decisions within your domain-schema design, data modeling, and pipeline reliability
- Communicate results, trade-offs, and recommendations clearly to both technical and business audiences
- Map and improve business processes through data-driven analysis and process design
Requirements & Qualifications
- 7+ years of professional experience in data science, advanced analytics, or a quantitative field
- Expert-level SQL - deep fluency in BigQuery and MariaDB or similar data platforms; you understand query optimization, partitioning, and data modeling
- Strong Python and/or JavaScript skills - production-quality code, not just notebooks; experience with modern data and ML libraries
- Deep understanding of analytical methods - regression, clustering, time series, A/B testing, classification; you know when to apply what and why
- Solid understanding of data architecture - how warehouses, lakes, and pipelines are designed; how to structure data for both analytical and ML workloads
- Proficiency with AI-powered development tools - Windsurf, Gemini, Claude, Cursor, or similar; you leverage AI assistants as a core part of your workflow
- Excellent communication skills - you present complex technical work in a way that drives decisions
- Self-managing and self-sufficient - you set your own priorities, unblock yourself, and deliver without hand-holding
- Relentlessly curious and ambitious - you're always learning, always building, always improving
- A public GitHub profile showcasing your projects, experiments, or contributions
Nice to Have
- Experience with Next.js or modern frontend frameworks for building data-facing applications
- FastAPI experience for serving models or internal tooling
- Background in business process analysis or operational process design
- Experience working across multiple business departments (Finance, Marketing, Sales, Operations, Engineering) - broad organizational exposure is a big plus
- Experience with JSON-based data formats, APIs, and integration patterns
- Understanding of Docker and Kubernetes - containerization and cluster orchestration experience is a big plus
Benefits & Culture
- Globally distributed team environment
- Remote or hybrid work options (location-dependent)
- Challenging projects with company-wide impact
- Competitive compensation, 25 days paid annual leave, plus holidays
- A culture that values curiosity, clean engineering, and people who genuinely love what they do
Location – Bulgaria (remote)
Travel – Flexible for adhoc travel
What's in it for you?
Impact the world of technology by pushing the boundaries of technology and business models, working at MariaDB, plc. Be part of a game-changing organization that encourages outside-the-box thinking, values empowerment, and is truly shaping the future of the software industry.
You’ll be collaborating with high-caliber colleagues around the world, offering unparalleled learning and growth opportunities. We provide a very competitive compensation package, 25 days paid annual leave (plus holidays) and a massive degree of flexibility and freedom, and more.
Salaries for candidates outside the U.S. will vary based on local compensation structures.
How to Apply
If you are interested in this position, please submit your application along with your CV/Resume through our ATS Greenhouse on our MariaDB Careers site.
- At MariaDB we celebrate the diverse experiences and perspectives of our employees because this drives innovation and success. MariaDB is an equal opportunity employer dedicated to creating a welcoming and inclusive workplace for everyone.
- MariaDB does not sponsor work visas or relocation.
- MariaDB is committed to providing accommodations for individuals with disabilities within our application and interview process. To request an accommodation due to a disability, please inform your recruiter.
- MariaDB will not accept agency resumes without a prior contractual agreement with HR. Please do not forward resumes to any recruiting alias or employee directly. MariaDB is not responsible for paying any fees associated with any unsolicited submitted CV/Resumes.
Ready to apply?
Apply to MariaDB plc
Company Mission
Payhawk is a leading global spend management solution for scaling businesses. Headquartered in London and combining company cards, reimbursable expenses and accounts payable into a single product; its future-facing technology enables finance teams to control and automate company spending at scale.
The Payhawk customer base includes fast-growing and mature multinational companies in 32 countries including LuxAir and Wagestream. With offices in New York, London, Berlin, Munich , Barcelona, Paris, Amsterdam, Vilnius and Sofia; Payhawk is backed by renowned investors such as Lightspeed Venture Partners, Greenoaks, QED Investors, Bek Ventures and Eleven Ventures.
Our values include supporting flat hierarchies, taking ownership and responsibility, seeking and providing feedback, managing constructive critique, and speaking our minds. We understand that the best ideas don’t all come from the same place, so we encourage diversity and inclusion in all areas of our work.
The future of fintech is about more than money, and we believe in work-life balance, continual learning, and empowered teams. We’re also on a journey to measure and improve our environmental and social impact. From virtual cards to digital subscriptions, our software and automation help take paper out of the equation for our customers, too.
We’re changing the world of payments, and we’re looking for an exceptional team to help us.
About the Role
Shape the digital experiences that define how the world perceives Payhawk.
As a Senior Digital Experience Designer, you will create high-impact web experiences and digital assets that directly influence user engagement, conversion, and pipeline. You’ll work at the intersection of brand, UX, and performance — partnering closely with the Web Presence team, Content, SEO, Performance Marketing, ABM and Product Marketing teams.
You will take ownership of designing new sections of the website (homepage, pricing, platform, solutions, PPC and ABM landing pages), creating breakthrough creative for paid channels (LinkedIn and programmatic), and elevating UX consistency, motion, and visual quality across Payhawk’s digital ecosystem. This is a senior role for a designer who works autonomously, thinks strategically, starts with data, and drives evidence-based decisions.
If you’re a digital-first designer who combines strong craft with UX insight, performance thinking, and a bias for experimentation, this role gives you high visibility and meaningful impact on Payhawk’s growth.
Key responsibilities
- Design and deliver end-to-end web pages (e.g., homepage, pricing, PPC, and ABM landing pages) informed by user data and business objectives.
- Develop high-quality UX layouts, wireframes, and designs that translate product messaging into intuitive digital experiences.
- Create paid social and programmatic ad creatives, optimizing performance through A/B testing and collaboration with Performance Marketing.
- Enhance and expand the design system, developing reusable templates and addressing UX/UI inconsistencies.
- Collaborate across teams (Content, PMM, SEO, ABM, Web PM, developers, and Brand Designers) to ensure high-impact, search-friendly designs and seamless execution.
Requirements
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- 4–5 years of experience as a Web, Digital, or Marketing Designer.
- Experience in SaaS, tech, or performance-driven environments is a plus.
- A strong portfolio demonstrating ownership of complex web pages, UX flows, landing pages, components, and high-performing ads.
- Deep expertise in Figma (components, responsive design, prototyping, design systems).
- Strong understanding of UX principles, IA, conversion design, and behavioural patterns.
- Demonstrated ability to use analytics, heatmaps, session recordings, and user research to inform design recommendations.
- Experience running or participating in user testing (e.g., Wynter, A/B tests, preference tests).
- Ability to pitch and defend design decisions based on evidence, not preference.
- Experience preparing developer-ready handoffs and working closely with engineers in iterative cycles.
- High proficiency designing ads for paid social and programmatic channels.
- Excellent communication skills and experience working in cross-functional teams.
- Highly organised, able to manage multiple workstreams, and committed to continuous improvement.
- A mindset that blends creativity, rigour, and performance thinking.
- Strong knowledge of Adobe After Effects for motion assets is a plus.
Company Benefits
- Competitive compensation package based on experience.
- 30 days holiday paid leave.
- One week exchange policy to another Payhawk office (London, Berlin, Barcelona, Paris, Amsterdam and Vilnius).
- Flexible working hours and opportunity to work from home.
- Regular team-wide events.
- Additional medical care.
- MultiSport card fully funded by us.
- Company office massages.
- Personal assistant service.
- Opportunity to use the Payhawk product (that is, essentially, built by you).
We know exceptional creative leaders come with different strengths, and we don’t expect a perfect checklist match. If you’re excited by the mission, bring strong creative and digital experience, and feel you can grow into the full scope of this role, we’d love to hear from you.
Please note that, unfortunately, we cannot provide visa sponsorship, and to be considered for this role, candidates must be able to provide proof of their eligibility to work in Bulgaria.
Ready to apply?
Apply to Payhawk
About Us:
Delasport is where technology meets the excitement of sports and gaming! As a leading powerhouse in iGaming software, we provide everything from platform development to player account management. Our platform is designed to make every player feel like the star of the show, with personalized experiences and cutting-edge technology at its heart.
Since our founding in 2010, we have won multiple international awards and have established a proven track record of excellence, stability, and overall success. This achievement only drives us to reach even greater heights. Currently, we are proud to have over 500 experts across various business fields and several offices in Bulgaria (Sofia and Plovdiv), Ukraine, and Malta.
Your Role:
This is your opportunity to build and lead the entire AI function from the ground up-setting the vision, defining the roadmap, and turning advanced AI into a competitive advantage that transforms our products, operations, and customer experience.
You will partner directly with executive leadership, influence strategic decisions at company scale, and lead high‑impact AI initiatives across all domains. If you’re driven by innovation, love solving complex problems, and want to make a visible mark in a fast‑growing, award‑winning tech company-this role is your arena.
How You’ll Make an Impact:
Strategic Vision & Innovation (The "AI Roadmap")
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Define and own the company‑wide AI strategy aligned with core business goals.
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Identify high‑value AI opportunities for revenue growth, efficiency, and customer experience.
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Monitor AI trends and translate them into actionable opportunities.
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Collaborate with C‑level stakeholders to prioritize AI initiatives across departments.
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Make strategic decisions on using commercial, open‑source, or custom‑built AI models.
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Partner with the CDO to ensure data readiness, quality, and accessibility for AI use.
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Define the AI technology stack, including MLOps tools, vector databases, and cloud infrastructure.
Operational Assimilation & Execution
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Integrate AI solutions into core business systems and daily workflows.
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Redesign processes where needed to fully leverage AI, not just automate existing tasks.
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Oversee model performance, retraining, and continuous improvement.
Governance & Risk Management
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Establish internal AI usage policies and guidelines.
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Collaborate with security teams to safeguard data and prevent AI‑related risks.
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Ensure compliance with regulations such as GDPR, CCPA, and the EU AI Act.
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Promote responsible AI practices, including fairness, transparency, and bias mitigation.
Culture & Change Management
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Lead company‑wide AI enablement and upskilling programs.
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Support teams through organizational changes as AI capabilities evolve.
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Foster a culture of experimentation, innovation, and AI‑first thinking.
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Attract and retain top AI and data talent.
Who You Are:
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A senior AI leader with several years of experience, including leadership roles.
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Proven track record of delivering impactful AI and ML solutions at scale.
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Experienced in influencing executives, boards, and cross‑functional teams.
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Strong technical foundation in ML, AI, LLMs, and generative AI technologies.
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Skilled in building AI systems end‑to‑end: from data foundations to deployment and monitoring.
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Knowledgeable in MLOps, cloud infrastructure, and modern AI architecture.
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Deep understanding of data governance, model quality, and ethical AI practices.
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Fluent in AI regulatory frameworks and compliance requirements.
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Effective communicator who can drive cultural change and build an AI‑driven organization.
What We Offer to Make You Smile:
We’re not just about work, we are about creating a great place to grow, connect, and enjoy the journey. Here’s what you can expect when you join us:
- Competitive Salary Package: We value your skills, dedication, and contributions
- Time Off: Enjoy 21+ days of annual paid leave so you can rest, recharge, and come back inspired
- Bonus & Rewards: Performance-based annual bonuses, special vouchers for birthdays and welcoming a newborn
- Health & Wellness: Additional Health insurance including dental care; Co-funding a Multisport/Coolfit card to help you stay active
- Extra Benefits: Employee discounts at various retailers and a monthly allowance for public transportation
- Great Office Locations: Central office location in Sofia and Plovdiv
- Relax & Recharge Zone: Take a break with colleagues in our PlayStation and Pool Area - perfect for recharging during the day
Wait, there’s more:
- Happy Hour Fridays: Every Friday we host themed Happy Hours with snacks, fun activities, and plenty of opportunities to connect and unwind with colleagues
- Multicultural Days: Celebrate diversity and experience the traditions, food, and cultures of teammates from around the world
- Massages at the Office: Weekly Free Recreational Massages to help relax during the workday
- Chess Lessons: Sharpen your strategic thinking and enjoy some friendly competition with colleagues
- Sports & Football Team: We regularly participate in various sports events and have our own Delasport Football Team, competing in the IT League
- Bulgarian Language Lessons: Bulgarian for Foreigners classes to support smoother communication
- Office Library: Enjoy access to technical literature to expand your knowledge
Ready to Be Part of Something Big?
If you’re excited to join a team that’s revolutionizing the iGaming world and want to make a real impact, apply today. We can’t wait to meet you!
#LI-HYBRID
Ready to apply?
Apply to Delasport
Customer Retention Strategist
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CUSTOMER RETENTION STRATEGIST
Our Mission is to be able to say - "Anyone in the World below $15M should fire their Agency tomorrow as nobody can beat this Value & Service at this Price"
We are seeking a highly driven and performance-oriented Customer Retention Strategist to join our team.
In this position at Common Thread Collective (CTC), you will play a pivotal strategic role, guiding our clients toward durable, scalable growth. Your core responsibility is to deliver steady and reliable revenue through retention-focused initiatives—using data-backed insights to build accurate forecasts, shape strategic direction, and ensure consistent performance. At CTC, your expertise is invaluable, covering the elements of CTC's strategic forecasting methods and the foundational principles of retention marketing.
Your impact goes far beyond managing email programs—you operate as a trusted advisor to our clients across all areas of retention strategy. You clearly communicate the rationale behind our decisions, connecting forecasting insights to the email, SMS, direct mail, and other retention touchpoints we activate. Your clarity strengthens client trust and deepens alignment throughout the partnership.
You also act as a strong advocate for CTC’s unique retention methodology and the tools that support it.
As a Customer Retention Strategist, you lead with precision and purpose, ensuring every initiative is executed to the highest standard and tightly aligned with client objectives.
You thrive on solving complex challenges, take complete ownership of outcomes, and are committed to developing, enhancing, and scaling high-impact retention programs. We embody the principle “Everyday in Every Play, Count on Me”—embracing accountability, striving for excellence, and consistently delivering results that matter.
WHAT WE LOOK FOR
This place isn’t for everyone, but it might be for you if…
Our core values are the heart and soul of this incredible Company. The right person for this role will appreciate each of these values, personally subscribe to them, and understand why each is critical to having a great business.
To give ourselves our best shot at accomplishing Our mission, we organize all of our decisions — from recruiting, to hiring, to raises, to promotions, to how we spend our time and money — in the direction of three committed values.
We recognize these values aren't for everyone.
They're challenging. In fact, they're so challenging, that's why we invest so much in supporting our team and why we tend to attract people who are craving the opportunity to do more at work than get a paycheck. We're looking for those who are interested in making their work significant.
AUTODIDACT
- Naturally curious and an autodidact, able to absorb information quickly and effectively, like osmosis. Your commitment to learning sets you apart, absorbing information swiftly and more effectively than your peers.
- Your openness to both offer and embrace feedback as an opportunity for growth and implement it proactively, without needing constant direction.
- Demonstrates resourcefulness, and independently refine your skills without being prompted.
- Thrives in a self-managed environment, showing autonomy, initiative, and a commitment to continuous improvement and not requiring task lists built by their managers and constant oversight.
UNIMPEACHABLE CHARACTER
- Embodies a character that inspires pride in both personal and professional associations.
- Consistently honest, with the courage to acknowledge and communicate hard truths, and the humility to accept them, even when uncomfortable, and never lie in any situation.
- Displays a high level of self-awareness, taking full ownership of outcomes without resorting to a victim mindset.
- Values constructive feedback and integrates it, understanding nothing great is built without feedback.
COMPETITIVE GREATNESS
- Performs at their best when it matters most, The Enjoyment of Hard Challenges.
- Demonstrates an unyielding determination to get things done, regardless of obstacles, time constraints, skills needed, or resources.
- Adapts to changing circumstances, recognizing that true success is about not just meeting, but exceeding what is required.
- Possesses a deep passion for their work, using creativity and resilience to overcome any hurdle.
Minimum Experience Requirement
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At least 2 years of hands-on experience in email and SMS marketing, with proven execution across campaigns, automations, segmentation, and optimization.
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A minimum of 2 years of experience in retention marketing, owning initiatives that drive predictable revenue, customer lifetime value, and ongoing lifecycle improvements.
What Success Looks Like
NECESSARY SKILLS
KICK OFF PERIOD
- Be willing to put in the hard work required and be hungry enough to go through the kick off.
- Being ready and prepared for this to be the hardest job you have ever worked, as you would fundamentally develop a high-leverage new skill.
- The ability to take feedback and implement it fast.
- Finish the work to the fullest with quality and on time.
- Perseverance.
- Remember and learn from the repetitive doing of the exercises.
ONBOARDING
- Align with the team and contribute to the team called Brain Trust for Ideas across clients.
- Manage, align & work with the team members of your pod including Growth strategist, Meta/Google/Channel Media Buyer and Creative Strategist.
- Ability to organize, prioritize, and manage multiple tasks with great attention to detail.
- Upkeep of data integrity of your clients across Statlas and other tracking tools.
- Be responsible for the execution of the Prophit system for your clients
- Building an Email Forecast for your clients
- Utilizing a Growth map using the Prophet System
- Data Analysis required during analysis of past campaigns and flows etc
- Marketing calendar alignment and upkeep with clients
- The Monthly Execution and Actualisation vs the Forecast.
- You make tactical deconstructions and actualize the projections each month, and determine additional resources required to meet KPIs.
- Combine data analysis and feedback from clients to develop strategic plans for the future.
- When it's time to pivot you are among the first early adopters
- Take a lead in situations that present any obstacle to execution.
- An insatiable curiosity, and an inability to leave a problem alone until you've found one or many different potential solutions.
- Responsible for the implementation of CTC's Email and SMS best practices
- Leverage tools like memberships, subscriptions, loyalty programs, popups, quizzes, cart drawers, post-purchase upsell tools, direct mail and more, to impact retention metrics.
- Upkeep and management of our ideologies and processes throughout the account.
- Monitoring active campaigns, and deploying additional resources, or updating strategy to ensure the best possible chance of hitting the Projected Targets.
- Implementing tests in your accounts in an effort to beat your best-performing campaigns.
ENSURING AND HOLDING THE STANDARD OF QUALITY OF WORK
- Ensuring deliverables are on-brand 100% of the time, in collaboration with designers and copywriters.
- Ensuring that automations, campaigns and any other retention tool has the correct technical setups and work in tandem to achieve desired business outcomes
- Ensuring alignment with the client vs the forecast & strategy
- Ensuring above benchmark client satisfaction rate feedback
- Ensuring following the Prophit system execution to 100% within the timeline required.
- Ensuring all the work is delivered based on the timeline assigned with optimal quality & attention to detail.
Client Communication
- You are a champion of communication, ensuring the client is aligned on Retention goals aligned with revenue goals on the Growth Map and next steps, while making sure everybody on your team has clarity on what is required with exact deadlines.
- Responsible for sending daily performance updates to the client
- Ensure alignment across Strategy and Forecast with the client for every week of the month.
- Providing weekly updates via Slack.
- Report where required, collaborating with Growth Strategists and Media Buyers.
CONTRIBUTING BACK
- Contributing your learnings back to the system for feedback and continuous improvement.
- Contributing & collaborating in ideas and learning across teams.
- Contributing to ideas and learning in future company content production.
NEXT-LEVEL SKILLS
Communication Skills
- Fluent in English, with a proven ability to communicate persuasively and present ideas clearly to various stakeholders.
- Skilled in crafting thoughtful, empathetic client messaging that resonates, demonstrating a high level of emotional intelligence.
- Strong presentation skills, capable of delivering compelling presentations that drive engagement and decision-making.
Great Data Analysis skills
- Strong raw talent for data analysis, with an eagerness to learn and improve.
- Familiarity with data tools, including Google Sheets, with the flexibility to develop advanced skills through on-the-job experience.
Past Experience
- Historical expertise that compounds to bring a well-rounded perspective and adds value to the role.
- A breadth of experience from any of the multiple domains, including mathematics, data analytics, copywriting, email/sms marketing etc.
Critical Thinking
- Ability to approach challenges with structured thinking, utilizing logical frameworks to effectively solve complex problems.
- Naturally adept at dissecting issues and proposing practical, impactful solutions.
Impact
- Passionate about e-commerce and eager to contribute to a high-performing team at the forefront of the industry.
- Highly motivated and hardworking, with a strong desire to learn, grow, and make a meaningful impact.
- Thrives in environments where they can see the direct results of their actions on the business, with a strong preference for roles that offer full accountability and autonomy.
Results
You will merge the Retention, Growth and elements of finance to build a forecasted strategy to help the business achieve its goal.
- Achieve certification and confidence in our ideology by the end of training, enabling precise execution of the Prophit system to ensure top-quality results for clients.
- Consistently deliver high-accuracy performance of retention, far beyond the email/sms platform, referring to the Prophit system's Growth Map and Statlas.
- Lead and collaborate with your team to optimize productivity and maintain high-performance standards.
- Apply best practices in email and sms marketing to drive outstanding results, ensuring no one could achieve better outcomes in your role.
- Maintain client satisfaction levels above benchmark rates, aligning on forecasts to exceed client expectations.
- Adhere to rigorous quality standards in client feedback, forecasting, email production and execution.
- Meet all deadlines and retention requirements requirements, ensuring timely and on Target Performance.
- Contribute valuable ideas to team discussions and company-wide content, supporting growth and innovation.
JOB SCOPE
- Oversee the profitable growth of retention channels, including but not limited to email, sms, direct mail, popups and push notifications. Where required, you may work within subscription, membership, loyalty programs and more.
- Write briefs and ensure the rest of the team is able to execute on it
- Complete reports with a high degree of accuracy, checking against multiple data points
- Analyse metrics and KPIs to measure the effectiveness of retention efforts, providing insights and recommendations for improvements, with Statlas and the Growth Map as your guide.
- Collaborate with design, content and any other relevant teams to create compelling and engaging email content, ensuring brand consistency and messaging alignment.
- Ensure the timely delivery of relevant deliverables (emails, sms etc), which includes effective internal project management and management of clients and their teams.
- Stay updated with industry trends, new features, and best practices in retention marketing to continuously optimize performance.
- This is a client-facing role. So you must be able to consult clients and solve business problems, far beyond the email platform.
- Prioritize the development of relational equity with your team and clients to foster lasting relationships for the continued growth of CTC and our client businesses.
WHAT’S IN IT FOR ME?
SALARY RANGE
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First 30 days – $1.5K (Part-time transition phase)
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Give notice at your current job (if applicable)
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Participate in daily training for the first 15 days
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Shadow and support ongoing accounts during the next 15 days while preparing to take on your own clients
Days 31–60 – $3K (Full-time start)
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Transition to full-time
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Begin managing your first 3 client accounts independently
Days 61–90 – $4–5K + performance bonuses
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Continue growing your portfolio
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Earn bonuses based on hitting revenue targets
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Negotiate your term contract annually
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This will depend on the amount of clients and the quality of work.
Growth, Transparency, and Fairness in Career Development
- Progress is Clearly Defined
- Depends primarily on your experience with the system & quality of execution against it. Following a well-defined path for the first 12 months and how exactly you can grow to be promoted to the next level.
- Fairness and transparency are prioritized
- Access a weekly performance dashboard to see exactly where you stand compared to team members on both objective and subjective metrics.
- Pay transparency is upheld for all team members
- With consistent contract terms and a clear roadmap for increasing earnings, ensuring everyone understands the path to greater compensation. We will also talk monthly about how you can progress
- My Commitment to You:
- You will work harder, learn more than ever before, and get recognized by the world for your expertise. You will gain a diverse skill set while actively contributing to the continuous development of new tools and improvements within our system. In doing so you will have an incredible opportunity for rapid career progression.
- We will continue to provide you mentorship through every step of your development in the role and promotion from it. We will then continue to provide feedback against the expectation and evaluate against it.
Location & Environment
- Fully remote with the ability to pick your schedule.
- Embrace autonomy as a core value, with clear expectations, regular 1:1 feedback sessions, and measurable quality benchmarks to support personal growth. Exceptional work is recognized and rewarded, with weekly check-ins for accountability, ensuring you're consistently challenged and engaged with new opportunities daily.
Ready to apply?
Apply to Global Accelerator
Retention Strategist
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RETENTION STRATEGIST
Our Mission is to be able to say - "Anyone in the World below $15M should fire their Agency tomorrow as nobody can beat this Value & Service at this Price"
We are seeking a Driven and Results-Oriented Retention Strategist to join our team.
The Retention Strategist at Common Thread Collective (CTC) plays a critical leadership role in guiding our clients toward sustainable and scalable growth. This position is all about owning ensuring revenue is delivered predictably for the business through retention marketing efforts —using data-backed insights to build forecasts, shape strategic direction, and ensure consistent performance delivery. At CTC, your expertise is invaluable, covering the elements of CTC's strategic forecasting methods and the foundational principles of retention marketing.
Your role isn't limited to email strategy—you're a key partner to our clients on Customer Retention. You proactively communicate the rationale behind our approach and connect the dots between forecasts and the emails/sms/direct mail etc that are sent out. That level of clarity builds confidence and deepens trust, ensuring our clients feel supported and understood every step of the way.
You stand as a zealous advocate and representative of CTC's unique approach to retention and its accompanying tools.
As a Retention Strategist, you lead with precision and vision, ensuring that every initiative meets the highest standards of execution and effectiveness.
You thrive on challenges, take ownership of outcomes, and are committed to building, optimizing, and scaling high-performance marketing strategies. We embrace the mantra, "Everyday in Everyplay, Count on Me," meaning we take full responsibility, drive excellence, and always deliver results.
WHAT WE LOOK FOR
This place isn’t for everyone, but it might be for you if…
Our core values are the heart and soul of this incredible Company. The right person for this role will appreciate each of these values, personally subscribe to them, and understand why each is critical to having a great business.
To give ourselves our best shot at accomplishing Our mission, we organize all of our decisions — from recruiting, to hiring, to raises, to promotions, to how we spend our time and money — in the direction of three committed values.
We recognize these values aren't for everyone.
They're challenging. In fact, they're so challenging, that's why we invest so much in supporting our team and why we tend to attract people who are craving the opportunity to do more at work than get a paycheck. We're looking for those who are interested in making their work significant.
AUTODIDACT
- Naturally curious and an autodidact, able to absorb information quickly and effectively, like osmosis. Your commitment to learning sets you apart, absorbing information swiftly and more effectively than your peers.
- Your openness to both offer and embrace feedback as an opportunity for growth and implement it proactively, without needing constant direction.
- Demonstrates resourcefulness, and independently refine your skills without being prompted.
- Thrives in a self-managed environment, showing autonomy, initiative, and a commitment to continuous improvement and not requiring task lists built by their managers and constant oversight.
UNIMPEACHABLE CHARACTER
- Embodies a character that inspires pride in both personal and professional associations.
- Consistently honest, with the courage to acknowledge and communicate hard truths, and the humility to accept them, even when uncomfortable, and never lie in any situation.
- Displays a high level of self-awareness, taking full ownership of outcomes without resorting to a victim mindset.
- Values constructive feedback and integrates it, understanding nothing great is built without feedback.
COMPETITIVE GREATNESS
- Performs at their best when it matters most, The Enjoyment of Hard Challenges.
- Demonstrates an unyielding determination to get things done, regardless of obstacles, time constraints, skills needed, or resources.
- Adapts to changing circumstances, recognizing that true success is about not just meeting, but exceeding what is required.
- Possesses a deep passion for their work, using creativity and resilience to overcome any hurdle.
Minimum Experience Requirement
-
At least 2 years of hands-on experience in email and SMS marketing, with proven execution across campaigns, automations, segmentation, and optimization.
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A minimum of 2 years of experience in retention marketing, owning initiatives that drive predictable revenue, customer lifetime value, and ongoing lifecycle improvements.
What Success Looks Like
NECESSARY SKILLS
KICK OFF PERIOD
- Be willing to put in the hard work required and be hungry enough to go through the kick off.
- Being ready and prepared for this to be the hardest job you have ever worked, as you would fundamentally develop a high-leverage new skill.
- The ability to take feedback and implement it fast.
- Finish the work to the fullest with quality and on time.
- Perseverance.
- Remember and learn from the repetitive doing of the exercises.
ONBOARDING
- Align with the team and contribute to the team called Brain Trust for Ideas across clients.
- Manage, align & work with the team members of your pod including Growth strategist, Meta/Google/Channel Media Buyer and Creative Strategist.
- Ability to organize, prioritize, and manage multiple tasks with great attention to detail.
- Upkeep of data integrity of your clients across Statlas and other tracking tools.
- Be responsible for the execution of the Prophit system for your clients
- Building an Email Forecast for your clients
- Utilizing a Growth map using the Prophet System
- Data Analysis required during analysis of past campaigns and flows etc
- Marketing calendar alignment and upkeep with clients
- The Monthly Execution and Actualisation vs the Forecast.
- You make tactical deconstructions and actualize the projections each month, and determine additional resources required to meet KPIs.
- Combine data analysis and feedback from clients to develop strategic plans for the future.
- When it's time to pivot you are among the first early adopters
- Take a lead in situations that present any obstacle to execution.
- An insatiable curiosity, and an inability to leave a problem alone until you've found one or many different potential solutions.
- Responsible for the implementation of CTC's Email and SMS best practices
- Leverage tools like memberships, subscriptions, loyalty programs, popups, quizzes, cart drawers, post-purchase upsell tools, direct mail and more, to impact retention metrics.
- Upkeep and management of our ideologies and processes throughout the account.
- Monitoring active campaigns, and deploying additional resources, or updating strategy to ensure the best possible chance of hitting the Projected Targets.
- Implementing tests in your accounts in an effort to beat your best-performing campaigns.
ENSURING AND HOLDING THE STANDARD OF QUALITY OF WORK
- Ensuring deliverables are on-brand 100% of the time, in collaboration with designers and copywriters.
- Ensuring that automations, campaigns and any other retention tool has the correct technical setups and work in tandem to achieve desired business outcomes
- Ensuring alignment with the client vs the forecast & strategy
- Ensuring above benchmark client satisfaction rate feedback
- Ensuring following the Prophit system execution to 100% within the timeline required.
- Ensuring all the work is delivered based on the timeline assigned with optimal quality & attention to detail.
Client Communication
- You are a champion of communication, ensuring the client is aligned on Retention goals aligned with revenue goals on the Growth Map and next steps, while making sure everybody on your team has clarity on what is required with exact deadlines.
- Responsible for sending daily performance updates to the client
- Ensure alignment across Strategy and Forecast with the client for every week of the month.
- Providing weekly updates via Slack.
- Report where required, collaborating with Growth Strategists and Media Buyers.
CONTRIBUTING BACK
- Contributing your learnings back to the system for feedback and continuous improvement.
- Contributing & collaborating in ideas and learning across teams.
- Contributing to ideas and learning in future company content production.
NEXT-LEVEL SKILLS
Communication Skills
- Fluent in English, with a proven ability to communicate persuasively and present ideas clearly to various stakeholders.
- Skilled in crafting thoughtful, empathetic client messaging that resonates, demonstrating a high level of emotional intelligence.
- Strong presentation skills, capable of delivering compelling presentations that drive engagement and decision-making.
Great Data Analysis skills
- Strong raw talent for data analysis, with an eagerness to learn and improve.
- Familiarity with data tools, including Google Sheets, with the flexibility to develop advanced skills through on-the-job experience.
Past Experience
- Historical expertise that compounds to bring a well-rounded perspective and adds value to the role.
- A breadth of experience from any of the multiple domains, including mathematics, data analytics, copywriting, email/sms marketing etc.
Critical Thinking
- Ability to approach challenges with structured thinking, utilizing logical frameworks to effectively solve complex problems.
- Naturally adept at dissecting issues and proposing practical, impactful solutions.
Impact
- Passionate about e-commerce and eager to contribute to a high-performing team at the forefront of the industry.
- Highly motivated and hardworking, with a strong desire to learn, grow, and make a meaningful impact.
- Thrives in environments where they can see the direct results of their actions on the business, with a strong preference for roles that offer full accountability and autonomy.
Results
You will merge the Retention, Growth and elements of finance to build a forecasted strategy to help the business achieve its goal.
- Achieve certification and confidence in our ideology by the end of training, enabling precise execution of the Prophit system to ensure top-quality results for clients.
- Consistently deliver high-accuracy performance of retention, far beyond the email/sms platform, referring to the Prophit system's Growth Map and Statlas.
- Lead and collaborate with your team to optimize productivity and maintain high-performance standards.
- Apply best practices in email and sms marketing to drive outstanding results, ensuring no one could achieve better outcomes in your role.
- Maintain client satisfaction levels above benchmark rates, aligning on forecasts to exceed client expectations.
- Adhere to rigorous quality standards in client feedback, forecasting, email production and execution.
- Meet all deadlines and retention requirements requirements, ensuring timely and on Target Performance.
- Contribute valuable ideas to team discussions and company-wide content, supporting growth and innovation.
JOB SCOPE
- Oversee the profitable growth of retention channels, including but not limited to email, sms, direct mail, popups and push notifications. Where required, you may work within subscription, membership, loyalty programs and more.
- Write briefs and ensure the rest of the team is able to execute on it
- Complete reports with a high degree of accuracy, checking against multiple data points
- Analyse metrics and KPIs to measure the effectiveness of retention efforts, providing insights and recommendations for improvements, with Statlas and the Growth Map as your guide.
- Collaborate with design, content and any other relevant teams to create compelling and engaging email content, ensuring brand consistency and messaging alignment.
- Ensure the timely delivery of relevant deliverables (emails, sms etc), which includes effective internal project management and management of clients and their teams.
- Stay updated with industry trends, new features, and best practices in retention marketing to continuously optimize performance.
- This is a client-facing role. So you must be able to consult clients and solve business problems, far beyond the email platform.
- Prioritize the development of relational equity with your team and clients to foster lasting relationships for the continued growth of CTC and our client businesses.
WHAT’S IN IT FOR ME?
SALARY RANGE
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First 30 days – $1.5K (Part-time transition phase)
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Give notice at your current job (if applicable)
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Participate in daily training for the first 15 days
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Shadow and support ongoing accounts during the next 15 days while preparing to take on your own clients
Days 31–60 – $3K (Full-time start)
-
Transition to full-time
-
Begin managing your first 3 client accounts independently
Days 61–90 – $4–5K + performance bonuses
-
Continue growing your portfolio
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Earn bonuses based on hitting revenue targets
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Negotiate your term contract annually
-
This will depend on the amount of clients and the quality of work.
Growth, Transparency, and Fairness in Career Development
- Progress is Clearly Defined
- Depends primarily on your experience with the system & quality of execution against it. Following a well-defined path for the first 12 months and how exactly you can grow to be promoted to the next level.
- Fairness and transparency are prioritized
- Access a weekly performance dashboard to see exactly where you stand compared to team members on both objective and subjective metrics.
- Pay transparency is upheld for all team members
- With consistent contract terms and a clear roadmap for increasing earnings, ensuring everyone understands the path to greater compensation. We will also talk monthly about how you can progress
- My Commitment to You:
- You will work harder, learn more than ever before, and get recognized by the world for your expertise. You will gain a diverse skill set while actively contributing to the continuous development of new tools and improvements within our system. In doing so you will have an incredible opportunity for rapid career progression.
- We will continue to provide you mentorship through every step of your development in the role and promotion from it. We will then continue to provide feedback against the expectation and evaluate against it.
Location & Environment
- Fully remote with the ability to pick your schedule.
- Embrace autonomy as a core value, with clear expectations, regular 1:1 feedback sessions, and measurable quality benchmarks to support personal growth. Exceptional work is recognized and rewarded, with weekly check-ins for accountability, ensuring you're consistently challenged and engaged with new opportunities daily.
Ready to apply?
Apply to Global Accelerator
Company Mission
Payhawk is a leading global spend management solution for scaling businesses. Headquartered in London and combining company cards, reimbursable expenses and accounts payable into a single product; its future-facing technology enables finance teams to control and automate company spending at scale.
The Payhawk customer base includes fast-growing and mature multinational companies in 32 countries including LuxAir and Wagestream. With offices in New York, London, Berlin, Munich , Barcelona, Paris, Amsterdam, Vilnius and Sofia; Payhawk is backed by renowned investors such as Lightspeed Venture Partners, Greenoaks, QED Investors, Bek Ventures and Eleven Ventures.
Our values include supporting flat hierarchies, taking ownership and responsibility, seeking and providing feedback, managing constructive critique, and speaking our minds. We understand that the best ideas don’t all come from the same place, so we encourage diversity and inclusion in all areas of our work.
The future of fintech is about more than money, and we believe in work-life balance, continual learning, and empowered teams. We’re also on a journey to measure and improve our environmental and social impact. From virtual cards to digital subscriptions, our software and automation help take paper out of the equation for our customers, too.
We’re changing the world of payments, and we’re looking for an exceptional team to help us.
About the Role:
We are seeking a highly driven and experienced Revenue Enablement Manager to lead and execute strategic initiatives that directly impact our sales organisation's performance and contribute to the achievement of critical business objectives. This role goes beyond traditional enablement, demanding a strong project management skillset to navigate complex projects with multiple stakeholders in a dynamic, fast-paced environment. You will be instrumental in driving change and optimising our sales processes to ensure the organisation is highly effective and efficient in driving revenue growth.
Key Responsibilities:
- Lead the charge: Take full ownership of key enablement projects aligned with critical objectives, such as building a high-performing sales hiring and onboarding engine and improving outbound revenue efficiency.
- Mastermind and execute: Lead and manage complex, cross-functional projects involving stakeholders from Sales, Marketing, Product and Operations. This includes project planning, execution, risk management, communication and stakeholder management.
- Own the process: Analyse performance data, identify areas for improvement and implement solutions to enhance sales productivity and effectiveness.
- Design with high impact: Design and deliver impactful enablement programs focused on onboarding, training, coaching and continuous development of sales reps.
- Know the systems: Evaluate, implement and manage sales enablement tools (e.g., Gong, Salesloft, content management systems) to optimise sales processes and drive adoption.
- Drive a united front: Foster strong relationships with key stakeholders, communicate effectively across teams and ensure alignment on project goals and progress.
- Own and Measure: Always utilise data and analytics to track progress, measure the effectiveness of enablement programs and inform data-driven decisions.
Key Requirements:
- Proven Track Record: Demonstrated success in driving revenue enablement initiatives and managing complex projects within a high-growth SaaS or B2B environment.
- Strong Project Management Skills: Exceptional project planning, execution and stakeholder management skills with the ability to adapt to changing priorities.
- Data-First Mindset: Strong analytical skills and a data-driven approach to problem-solving and decision-making.
- Sales Enablement Expertise: Deep understanding of sales enablement best practices, methodologies and tools.
- Excellent Communication and Collaboration: Outstanding communication, interpersonal and presentation skills with the ability to influence and collaborate effectively across teams.
- Growth Mindset: A proactive, results-oriented individual with a passion for continuous improvement and a strong work ethic.
- Technical aptitude: You have a strong understanding of sales technologies (e.g., Salesforce, Salesloft, Gong, ZoomInfo or similar) and are eager to learn and leverage new tools.
Bonus Points:
- Experience with sales methodologies (e.g., MEDDIC, Challenger Sale)
- Line management experience
- Experience with broader revenue enablement initiatives for BDRs, AEs and Partnerships
Company Benefits
- 30 days holiday paid leave
- Payhawk company card
- Monthly travel allowance
- Fitness membership through ClassPass
- Regular team-wide events
- Exchange program to another one of our offices (Amsterdam, Barcelona, London, Paris, Vilnius, Berlin).
Please note that unfortunately we cannot provide visa sponsorship, and to be considered for this role, candidates must be able to provide proof of their eligibility to work in the corresponding country.
Payhawk is an Equal Employment Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status.
Ready to apply?
Apply to Payhawk
Yotpo is leading the next era of trust and loyalty in eCommerce. With AI-powered Reviews and Loyalty solutions, we help brands turn browsers into customers and customers into advocates. Through deep integrations across the eCommerce ecosystem and the trust of over 30,000 global brands, Yotpo delivers seamless omnichannel experiences that increase conversion, strengthen customer relationships, and drive profitable, long-term growth.
Yotpo is a leading eCommerce retention marketing platform that helps brands create smarter, higher-converting customer experiences. Our Product team plays a central role in shaping the future of our platform, building scalable and innovative solutions that power thousands of global brands.
As a Platform Product Lead, you will own the strategy and evolution of core platform capabilities that support multiple Yotpo products. You’ll work at the intersection of scale, performance, and innovation, collaborating closely with cross-functional teams to deliver impactful solutions that drive business growth and customer value.
Why Join Us:
- Play a key role in shaping the foundation of Yotpo’s platform and influencing multiple products used by thousands of global brands
- Work on strategic, cross-product initiatives with high visibility and impact across the organization
- Grow your leadership and technical expertise while partnering with senior stakeholders across Product and Engineering
Key Responsibilities:
- Own the strategy and roadmap for Yotpo’s platform capabilities, ensuring scalability, reliability, and alignment with business goals
- Lead the end-to-end product lifecycle, from discovery and ideation through development, launch, and continuous improvement
- Collaborate closely with Engineering, Data, and Product teams to define and deliver platform solutions that support multiple product lines
- Translate complex technical and business requirements into clear product specifications and priorities
- Drive cross-functional initiatives by working with stakeholders across Product, R&D, Customer Success, and Sales
Required Skills:
- Strong leadership and mentorship skills
- 3+ years of experience as a Product Manager in a product-first company
- At least 1 year of experience leading Product Managers or in a similar leadership role
- Proven experience delivering both UX-intensive products and technically complex integrations
- Experience working on large-scale products serving thousands of customers in collaboration with multiple product groups
- Excellent written and verbal communication skills in English
- Technical experience in Engineering, SRE or Tech Support - a huge advantage
What we offer:
- Track to success – work in a dynamic organization with ambient and laid-back office atmosphere
- Individualized career development, rewards, and recognition.
- Work-life balance – 25 days paid vacation with add-ons for loyalty, regular team buildings and celebrations in and outside the country
- Additional health insurance package
- Internal mobility program and refer-a-friend program
- Managing a fixed monthly budget for social benefits thru Re:Benefit – a flexible online benefits solution
- Food vouchers
- E-learning portals and knowledge sharing sessions.
- Company backed Hackathons, Tech conferences, workshops events, etc
- Stocked kitchen and bar.
- Equity in options.
- Flexible hybrid capacity
We’re looking for curious, driven, and collaborative individuals who are excited to build impactful products at scale. If you’re passionate about platform thinking, solving complex challenges, and shaping the future of eCommerce technology—we’d love to hear from you.
Join us and grow your career while making a meaningful impact at Yotpo!
#LI-Hybrid
Ready to apply?
Apply to Yotpo
Yotpo is leading the next era of trust and loyalty in eCommerce. With AI-powered Reviews and Loyalty solutions, we help brands turn browsers into customers and customers into advocates. Through deep integrations across the eCommerce ecosystem and the trust of over 30,000 global brands, Yotpo delivers seamless omnichannel experiences that increase conversion, strengthen customer relationships, and drive profitable, long-term growth.
As we build Yotpo’s next generation platform, we’re also exploring how AI can power smarter, more personalized eCommerce experiences. If you’re excited about leveraging AI technologies alongside modern engineering practices, this role is a great opportunity to make a meaningful, lasting impact.
Our DevOps team plays a pivotal role in ensuring our cloud infrastructure is scalable, reliable, and secure. As a DevOps Team Lead, you will guide a high-performing, international team, optimize cloud infrastructure, and influence cross-functional projects that directly impact our customers and all R&D teams.
Why Join Us:
- Lead and shape a critical function at the heart of Yotpo’s platform.
- Drive initiatives that improve reliability, developer productivity, and reduce operational expenditure.
- Grow as an engineer and technical leader at scale by mentoring talented engineers and contributing to infrastructure modernization from design to implementation.
- Access continuous learning opportunities through certifications, conferences, and hands-on experimentation with cutting-edge technologies.
Key Responsibilities:
- Lead a high-performing, international DevOps team, fostering a culture of continuous improvement.
- Maintain, design, and optimize Yotpo’s cloud infrastructure to improve product quality, boost development velocity, and reduce operational costs.
- Make data-driven decisions by collecting and analyzing metrics to prioritize the most impactful initiatives.
- Lead and contribute to technical initiatives that require collaboration across multiple R&D teams.
Requirеments:
- 2+ years of experience leading Cloud/DevOps teams.
- 4+ years of experience as a DevOps engineer.
- Hands-on experience with AWS (EKS, EC2, RDS, IAM, VPC).
- Expert-level knowledge in containers and container orchestration (Kubernetes).
- Scripting (Bash, Python) and infrastructure-as-code (Terraform, CloudFormation) expertise.
- Experience with observability platforms (Grafana, Prometheus, ELK stack, OpenTelemetry).
- Strong experience authoring and tuning CI/CD pipelines (e.g., GitHub Actions).
- Proven experience in incident response, troubleshooting distributed systems, and implementing corrective actions.
- Experience working in large-scale production environments.
- Bachelor’s degree in Computer Science, Telecommunications, or a relevant field.
Preferred Qualifications (Nice to Have):
- AWS Certifications (Solutions Architect, SysOps/CloudOps, Developer, DevOps).
- Kubernetes Certifications (CKA, CKAD).
- Master’s degree in Computer Science, Telecommunications, or relevant.
- Experience designing and building Internal Developer Platforms (IDPs) that enable self-service capabilities for software engineering teams.
- Knowledge of security best practices and compliance frameworks (ISO 27001, SOC 2).
What we offer:
- Track to success – work in a dynamic organization with an ambient and laid-back office atmosphere.
- Individualized career development, rewards, and recognition.
- Work-life balance – 25 days’ paid vacation with add-ons for loyalty, regular team buildings and celebrations in and outside the country.
- Additional health insurance package.
- Internal mobility program and refer-a-friend program.
- Managing a fixed monthly budget for social benefits thru Re:Benefit – a flexible online benefits solution.
- Food vouchers.
- E-learning portals and knowledge-sharing sessions.
- Company-backed hackathons, tech conferences, workshops, etc.
- Stocked kitchen and bar.
- Employee stock option plan.
- Flexible hybrid capacity.
If you don’t meet 100% of the qualifications outlined above, that’s okay! We believe in hiring people, not just skills. If you have a passion to learn and are excited about eCommerce and technology, then we want to hear from you.
Help us be the best version of Yotpo by building something great together!
#LI-Hybrid
Ready to apply?
Apply to Yotpo
Yotpo is leading the next era of trust and loyalty in eCommerce. With AI-powered Reviews and Loyalty solutions, we help brands turn browsers into customers and customers into advocates. Through deep integrations across the eCommerce ecosystem and the trust of over 30,000 global brands, Yotpo delivers seamless omnichannel experiences that increase conversion, strengthen customer relationships, and drive profitable, long-term growth.
Yotpo is leading the next era of trust and loyalty in eCommerce. With AI-powered Reviews and Loyalty solutions, we help brands turn browsers into customers and customers into advocates. Through deep integrations across the eCommerce ecosystem and the trust of over 30,000 global brands, Yotpo delivers seamless omnichannel experiences that increase conversion, strengthen customer relationships, and drive profitable, long-term growth.
Yotpo helps brands turn first-time shoppers into lifelong customers through reviews and loyalty.
We have teams across the world, including the US, Canada, UK, Israel, Bulgaria, and Australia — and we’re still growing. Our primary goal is to deliver the best technology in the industry.
You can hear all about it in our latest brand video.
Sounds exciting? Then read on, because we’re in pursuit of the best and the brightest.
About the Role
We’re looking for a Tier 2 Technical Support Engineer to join our global support organization. In this role, you’ll handle complex technical issues, act as a key escalation point for the support team, and work closely with Product and R&D to identify root causes and drive long-term solutions.
This role goes beyond resolving tickets. We’re looking for someone who brings strong ownership, sound judgment, and the ability to create clarity in complex situations. You’ll help identify systemic issues, improve support operations, and contribute to the growth of the wider team through knowledge sharing, mentoring and guidance, and cross-functional collaboration.
What You’ll Do
- Investigate and resolve complex technical issues escalated from Tier 1 and internal teams
- Troubleshoot across product components, APIs, integrations, and platform behavior
- Serve as the technical escalation point for high-impact customer cases
- Partner with Product and R&D to diagnose root causes and drive fixes
- Identify recurring issues and lead efforts to implement long-term solutions
- Analyze support trends and recommend product or process improvements
- Improve support workflows and operational efficiency
- Mentor and support Tier 1 and Tier 2 engineers through technical guidance, knowledge sharing, and day-to-day professional support
- Communicate customer pain points and technical insights to cross-functional teams
- Take initiative in driving support-related process improvements and operational excellence
What We’re Looking For
- 2+ years of B2B technical support experience
- Experience supporting complex SaaS platforms
- Strong troubleshooting and analytical skills
- Ability to quickly understand and navigate complex systems
- Excellent English communication skills
- A proactive, ownership-driven mindset
- Strong collaboration skills when working with Product, R&D, and cross-functional teams
- Strong sense of ownership and accountability
- Strong communication and stakeholder management skills
Nice to Have
- Experience leading internal initiatives or improving team processes
- Experience delivering training or mentoring peers
- Exposure to incident coordination or handling high-severity customer escalations
- Demonstrated interest in helping others grow and improving team effectiveness
Technical Skills
- HTML & CSS (required)
- SQL (required)
- JavaScript (advantage)
- APIs and integrations (advantage)
What we offer:
- Track to success – work in a dynamic organization with ambient and laid-back office atmosphere
- Individualized career development, rewards, and recognition.
- Work-life balance – 25 days paid vacation with add-ons for loyalty, regular team buildings and celebrations in and outside the country
- Additional health insurance package
- Internal mobility program and refer-a-friend program
- Managing a fixed monthly budget for social benefits thru Re:Benefit – a flexible online benefits solution
- Food vouchers
- E-learning portals and knowledge sharing sessions.
- Company backed Hackathons, Tech conferences, workshops events, etc
- Stocked kitchen and bar.
- Equity in options.
- Flexible hybrid capacity
If you don’t meet 100% of the qualifications outlined above, that’s okay! We believe in hiring people, not just skills. If you have a passion to learn and are excited about eCommerce and technology, then we want to hear from you.
Help us be the best version of Yotpo by building something great together!
#LI-Hybrid
Ready to apply?
Apply to Yotpo
About Us:
Delasport is where technology meets the excitement of sports and gaming! As a leading powerhouse in iGaming software, we provide everything from platform development to player account management. Our platform is designed to make every player feel like the star of the show, with personalized experiences and cutting-edge technology at its heart.
Since our founding in 2010, we have won multiple international awards and have established a proven track record of excellence, stability, and overall success. This achievement only drives us to reach even greater heights. Currently, we are proud to have over 500 experts across various business fields and several offices in Bulgaria (Sofia and Plovdiv), Ukraine, and Malta.
Your Role:
We are looking for a Senior Front-End Architect to define front-end technical strategy and architecture at scale. This role requires ownership of microfrontend platforms, UI standards, and long-term front-end evolution across multiple teams and products.
How You’ll Make an Impact:
- Own and evolve front-end architecture strategy across the organization
- Design and govern microfrontend architectures and integration patterns
- Define standards for performance, accessibility, and UX consistency
- Architect scalable design systems and shared component libraries
- Drive adoption of modern front-end technologies and best practices
- Act as technical authority for front-end architecture decisions
- Mentor Senior Front-End Engineers and Tech Leads
- Collaborate with backend, platform, and product leadership
Who You Are:
Must-Have:
- 8-10+ years of front-end engineering experience with architecture ownership
- Deep expertise in Vue.js/ React/ Angular, JavaScript, and TypeScript
- Proven experience with microfrontend platforms
- Strong understanding of browser internals and performance
- Experience leading cross-team initiatives
- Excellent stakeholder communication skills
- Strong knowledge of secure front-end architectures, JWT, SSO, and stateless design
Preferred:
- Experience defining enterprise UI platforms or design systems
- Familiarity with Module Federation, Single-SPA, or Web Components
- Experience with SSR/SSG frameworks
- Exposure to front-end observability and analytics
What to Expect:
- Strategic role shaping front-end architecture direction
- High visibility and organizational impact
- Continuous learning and certification support
What We Offer:
We’re not just about work, we are about creating a great place to grow, connect, and enjoy the journey. Here’s what you can expect when you join us:
- Competitive Salary Package: We value your skills, dedication, and contributions
- Time Off: Enjoy 21+ days of annual paid leave so you can rest, recharge, and come back inspired
- Bonus & Rewards: Performance-based annual bonuses, special vouchers for birthdays and welcoming a newborn
- Health & Wellness: Additional Health insurance including dental care; Co-funding a Multisport/Coolfit card to help you stay active
- Extra Benefits: Employee discounts at various retailers and a monthly allowance for public transportation
- Great Office Locations: Central office location in Sofia and Plovdiv
- Relax & Recharge Zone: Take a break with colleagues in our PlayStation and Pool Area - perfect for recharging during the day
Wait, there’s more:
- Happy Hour Fridays: Every Friday we host themed Happy Hours with snacks, fun activities, and plenty of opportunities to connect and unwind with colleagues
- Multicultural Days: Celebrate diversity and experience the traditions, food, and cultures of teammates from around the world
- Massages at the Office: Weekly Free Recreational Massages to help relax during the workday
- Chess Lessons: Sharpen your strategic thinking and enjoy some friendly competition with colleagues
- Sports & Football Team: We regularly participate in various sports events and have our own Delasport Football Team, competing in the IT League
- Bulgarian Language Lessons: Bulgarian for Foreigners classes to support smoother communication
- Office Library: Enjoy access to technical literature to expand your knowledge
Ready to Be Part of Something Big?
If you’re excited to join a team that’s revolutionizing the iGaming world and want to make a real impact, apply today. We can’t wait to meet you!
#LI-HYBRID
Ready to apply?
Apply to Delasport
Yotpo is leading the next era of trust and loyalty in eCommerce. With AI-powered Reviews and Loyalty solutions, we help brands turn browsers into customers and customers into advocates. Through deep integrations across the eCommerce ecosystem and the trust of over 30,000 global brands, Yotpo delivers seamless omnichannel experiences that increase conversion, strengthen customer relationships, and drive profitable, long-term growth.
As a Yotpo Customer Success Manager, your mission is to establish partnerships with our premium clients, based on value and ROI. These partnerships are created by securing long-lasting professional relationships, based on exceptional service and delivering the power of the Yotpo suite of services. Be at the forefront of customer satisfaction, guiding clients through their journey and unlocking the full potential of our powerful platform!
What you'll do:
- Successfully and consistently deliver ROI and value for our customers, consulting their business while leveraging Yotpo solutions.
- Building strong relationships with clients based on your ability to earn their trust and deliver
- Proactively identify business goals, optimization points, and opportunities where Yotpo can deliver even greater value for our customers.
- Analyzing key account statistics and performance metrics to identify pain points while educating customers to drive performance.
- Simultaneously and successfully managing multiple client relationships.
- Responsible for maximizing customer retention by proactively identifying risks, analyzing client data to spot red flags, and escalating issues to cross-functional teams to ensure customer satisfaction and prevent churn.
About you:
- 3+ years of experience in the CSM field
- English AND French - full professional proficiency
- Experience in a client-facing role - preferably in a SaaS or e-commerce environment
- Positive attitude and remarkable ability to build rapport from initial conversation and throughout the client lifecycle
- Technical attitude, including general knowledge pertaining to web, analytics and tracking, CMS platforms, and APIs
- A general understanding of the digital marketing space, including SEO/SEM, Social Media, Email marketing, and eCommerce best practices - a HUGE advantage!
- Ability to identify risks, raise red flags, and escalate issues. Experience with identifying and executing cross-sell and upsell opportunities, working closely with Sales and other teams to increase account growth and maximize customer lifetime value.
- Hunger to work in a hyper-fast-paced and ever-changing environment
What we offer:
- Track to success – work in a dynamic organization with ambient and laid-back office atmosphere
- Individualized career development, rewards and recognition.
- Work-life balance – 25 days paid vacation with add-ons for loyalty, regular team buildings and celebrations in and outside the country
- Additional health insurance package
- Internal mobility program and refer-a-friend program
- Managing a fixed monthly budget for social benefits thru Re:Benefit – a flexible online benefits solution
- Food vouchers – monthly
- E-learning portals and knowledge sharing sessions.
- Company backed Hackathons, Tech conferences, workshops events, etc
- Stocked kitchen and bar.
- Equity in options.
- Hybrid working – 3 days/week in the office.
#LI-Hybrid
Ready to apply?
Apply to Yotpo
Yotpo is leading the next era of trust and loyalty in eCommerce. With AI-powered Reviews and Loyalty solutions, we help brands turn browsers into customers and customers into advocates. Through deep integrations across the eCommerce ecosystem and the trust of over 30,000 global brands, Yotpo delivers seamless omnichannel experiences that increase conversion, strengthen customer relationships, and drive profitable, long-term growth.
As we build Yotpo’s next-generation platform, we’re also exploring how AI can power smarter, more personalized eCommerce experiences. If you’re excited about leveraging AI technologies alongside modern engineering practices, this role is a great opportunity to make an impact.
You will play a key role in developing and enhancing our platform, designed to be reliable, scalable, and a foundation for enabling other product lines. This involves tackling complex challenges, including building critical applications capable of handling large datasets and high volumes of data efficiently.
What you bring to the table:
- Strong backend experience and a deep understanding of event-driven and microservices architectures, as well as scalable system design.
- Proven hands-on experience with Java and Spring Boot, building and maintaining robust production backend systems.
- Solid knowledge of data structures, design patterns, and OOP
- Proven experience owning services end-to-end, including architecture, implementation, testing, deployment, and monitoring.
- Experience with frontend technologies such as React or Angular — an advantage.
- Strong interest in leveraging AI to enhance engineering productivity. Experience with AI-driven development tools is an advantage.
- Experience with any cloud provider (AWS is considered an advantage)
- Excellent communication and collaboration skills, with the ability to work effectively in cross-functional teams.
What you’ll do:
- Participate in all parts of the development lifecycle of critical platform services—from architecture and coding to testing, deployment, and production monitoring and support.
- Champion technical excellence, adhering to best practices in engineering, system design, and AI integration.
- Collaborate cross-functionally with product managers, engineers, tech leads, and other stakeholders to deliver impactful, end-to-end solutions.
- Proactively contribute to team initiatives.
The perfect Candidate:
- Believes in E2E approach, production-oriented
- Makes decisions based on data
- Loves what they are doing and loves building new things
- Low on Ego and High on Team Spirit
- Has strong collaboration skills
- Stays focused and achieves goals
- Excellent written and verbal communication skills in English
- 2+ years of software development experience
- Experienced in maintenance and monitoring of a microservice environment
- Experienced in Ruby on Rails is an advantage
What we offer:
- Track to success – work in a dynamic organization with ambient and laid-back office atmosphere
- Individualized career development, rewards, and recognition.
- Work-life balance – 25 days paid vacation with add-ons for loyalty, regular team buildings and celebrations in and outside the country
- Additional health insurance package
- Internal mobility program and refer-a-friend program
- Managing a fixed monthly budget for social benefits thru Re:Benefit – a flexible online benefits solution
- Food vouchers
- E-learning portals and knowledge sharing sessions.
- Company backed Hackathons, Tech conferences, workshops events, etc
- Stocked kitchen and bar.
- Equity in options.
- Flexible hybrid capacity
If you don’t meet 100% of the qualifications outlined above, that’s okay! We believe in hiring people, not just skills. If you have a passion to learn and are excited about eCommerce and technology, then we want to hear from you.
Help us be the best version of Yotpo by building something great together!
#LI-Hybrid
Ready to apply?
Apply to Yotpo
Yotpo is leading the next era of trust and loyalty in eCommerce. With AI-powered Reviews and Loyalty solutions, we help brands turn browsers into customers and customers into advocates. Through deep integrations across the eCommerce ecosystem and the trust of over 30,000 global brands, Yotpo delivers seamless omnichannel experiences that increase conversion, strengthen customer relationships, and drive profitable, long-term growth.
As a Finance Applications Implementer, we are looking for someone with a strong understanding of billing and financial processes and experience working with platforms such as Zuora and NetSuite. The ideal candidate can quickly understand our current system setup and business objectives in order to support implementation initiatives and identify opportunities for improvement.
You will join our global team and collaborate closely with multiple departments across the organization.
What you'll do:
- Support the implementation and configuration of finance application solutions, primarily within Zuora and integrated platforms such as NetSuite and Salesforce
- Translate business requirements and functional specifications into system configurations and process improvements
- Design, test, and implement solutions that support billing, invoicing, collections, and other financial workflows while aligning with industry best practices
- Collaborate with cross-functional teams including Marketing, Sales, Customer Success, Finance, Business Operations, Delivery, and Support to support system initiatives and operational needs
- Contribute to the implementation and optimization of integrated systems across Salesforce, Zuora, and NetSuite to support billing and revenue operations
- Support cross-platform initiatives involving financial processes and system integrations
- Work within an agile environment by participating in requirement gathering, documenting user stories, and supporting testing and system validation
- Document system configurations, process flows, and technical design specifications
What to bring:
- Experience supporting implementations or process improvements in billing or other finance teams.
- Understanding of financial processes such as invoicing, collections, payment processing, and reconciliation
- Familiarity with system platforms such as Zuora, NetSuite, Salesforce, or other CRM/ERP solutions
- Understanding of system scalability, security, and maintainability considerations in system design and development
- Bachelor’s Degree or equivalent experience
- Strong project coordination and stakeholder management skills
Bonus points for:
- Experience working with Zuora Platform operations or subscription management platforms
- Exposure to system automation, scripting, or platform customization
- Demonstrated commitment to professional development in financial systems, billing operations, or CRM platforms
- Experience collaborating with Finance, Revenue Operations, or Billing teams
- Certifications or training related to Salesforce, Zuora, NetSuite, or any other financial system.
What we offer:
- Track to success – work in a dynamic organization with ambient and laid-back office atmosphere
- Individualized career development, rewards and recognition.
- Work-life balance – 25 days paid vacation with add-ons for loyalty, regular team buildings and celebrations in and outside the country
- Additional health insurance package
- Internal mobility program and refer-a-friend program
- Managing a fixed monthly budget for social benefits thru Re:Benefit – a flexible online benefits solution
- Food vouchers
- E-learning portals and knowledge sharing sessions.
- Company backed Hackathons, Tech conferences, workshops events, etc Stocked kitchen and bar.
- Equity in options.
- Hybrid working – 3 days/week in the office.
If you don’t meet 100% of the qualifications outlined above, that’s okay! We believe in hiring people, not just skills. If you have a passion for learning and are excited about eCommerce and technology, we want to hear from you. We welcome applicants of all backgrounds, genders, and beliefs to join our inclusive team. Our commitment to diversity ensures that everyone, regardless of identity, has an equal opportunity here. We celebrate individuality and seek to create a workplace where everyone can thrive. Help us be the best version of Yotpo by building something great together!
#LI-Hybrid
#LI-Hybrid
Ready to apply?
Apply to Yotpo
Yotpo is leading the next era of trust and loyalty in eCommerce. With AI-powered Reviews and Loyalty solutions, we help brands turn browsers into customers and customers into advocates. Through deep integrations across the eCommerce ecosystem and the trust of over 30,000 global brands, Yotpo delivers seamless omnichannel experiences that increase conversion, strengthen customer relationships, and drive profitable, long-term growth.
Yotpo helps brands turn first-time shoppers into lifelong customers through reviews and loyalty.
As we modernize the UGC Product House into a scalable, self-serve platform, our infrastructure becomes a critical priority. If you’re passionate about technical leadership, engineering excellence, people growth, and driving modernization across multiple teams, this could be your dream job.
Your Mission at Yotpo:
We are seeking an R&D Team Lead to drive technical modernization, improve developer experience, and elevate engineering quality across the UGC Product House. In this role, you will lead an engineering team, shape the modernization roadmap, and work closely with Experience Teams to enable fast, scalable, and reliable product value delivery across the UGC Product House.
This position blends people leadership, architectural direction, and hands-on technical contribution, while working in close partnership with Yotpo’s Infra teams and technical leadership to shape the future foundations of the UGC platform.
What you'll do:
- Modernization Roadmap & Planning: Define and align the modernization roadmap for the UGC Product House, ensuring clear prioritization, stakeholder communication, and strong collaboration with engineering and product partners.
- Team Leadership & Coaching: Lead the Infrastructure Modernization Team, providing mentorship, fostering technical growth, and shaping a high-performing engineering culture.
- Embedded Execution Model: Ensure the team successfully embeds within Experience Teams to execute modernization initiatives and architectural consistency, while promoting knowledge transfer.
- Hands-on Technical Contribution: Actively contribute to complex design, architectural work, POCs, and infrastructure modernization through consistent hands-on execution.
- Engineering Standards & Best Practices: Define, promote, and enforce engineering standards across the Product House, raising quality in areas such as scalability, reliability, performance, and maintainability.
- Reliability & Stability Enablement: Partner with Experience Teams to support and nurture long-term resilience and stability initiatives and culture.
- Developer Experience & Velocity: Drive improvements in tooling, CI/CD, observability, testing, and AI-assisted workflows to increase engineering velocity and reduce operational friction.
- Strategic Alignment: Ensure modernization efforts and infrastructure investments support the UGC strategic focus.
- Stakeholder Collaboration: Work closely with engineering, product, design, data, and cross-PH stakeholders to gather input, align priorities, and maintain transparency across teams.
- Cross-R&D Initiatives & Leadership Forums: Participate in R&D-wide leadership forums, contributing to cross-organizational decisions, knowledge sharing, and long-term engineering direction.
What You Bring:
- Experience & Leadership: 8+ years as a senior backend, platform, or infrastructure engineer, with at least 2 years leading engineers or driving cross-team technical initiatives.
- Modernization Expertise: Proven track record of leading modernization, replatforming, or large-scale technical transformation efforts in high-scale environments.
- Architectural Strength: Deep understanding of distributed systems, service architectures, and scalable backend design, with the ability to define and communicate architectural direction.
- Reliability & Stability Focus: Experience improving performance, reliability, operational hygiene, and reducing production noise across complex systems.
- Developer Experience Mindset: Passion for improving developer workflows, internal tooling, CI/CD pipelines, observability, and engineering velocity.
- Coaching & Mentorship: Strong ability to mentor senior engineers, elevate technical thinking, and create an environment that encourages growth and ownership.
- Collaboration & Influence: Excellent communication and stakeholder management skills, with the ability to influence without authority and align multiple teams.
- Strategic Problem-Solving: A long-term thinker able to balance modernization priorities with product needs, making pragmatic, data-informed decisions.
- Quality-Driven Approach: Deep commitment to maintainability, security, performance, and overall engineering excellence.
Technical Skills:
- Backend & Architecture: Expertise in Java/Kotlin, Node.js, Ruby on Rails, or similar technologies, with strong system design and architecture capabilities.
- Cloud & Infrastructure: Hands-on experience with AWS, Kubernetes, Terraform, CI/CD systems, and cloud-native operational practices.
- Data & Messaging: Familiarity with MySQL/PostgreSQL, Redis, Kafka, and event-driven or streaming architectures.
- Observability & Reliability: Strong understanding of logging, metrics, tracing, alerting, and resilience patterns.
- Developer Tooling: Experience with internal platforms, automation, quality gates, static analysis, and workflow/tooling improvements.
- AI-Assisted Development: Familiarity with GitHub Copilot, LLM APIs, and AI-driven developer acceleration workflows.
What we offer:
- Track to success – work in a dynamic organization with ambient and laid-back office atmosphere
- Individualized career development, rewards, and recognition.
- Work-life balance – 25 days paid vacation with add-ons for loyalty, regular team buildings and celebrations in and outside the country
- Additional health insurance package
- Internal mobility program and refer-a-friend program
- Managing a fixed monthly budget for social benefits thru Re:Benefit – a flexible online benefits solution
- Food vouchers
- E-learning portals and knowledge sharing sessions.
- Company backed Hackathons, Tech conferences, workshops events, etc
- Stocked kitchen and bar.
- Equity in options.
- Flexible hybrid capacity
If you don’t meet 100% of the qualifications outlined above, that’s okay! We believe in hiring people, not just skills. If you have a passion to learn and are excited about eCommerce and technology, then we want to hear from you.
Help us be the best version of Yotpo by building something great together!
#LI-Hybrid
Ready to apply?
Apply to Yotpo
Yotpo is leading the next era of trust and loyalty in eCommerce. With AI-powered Reviews and Loyalty solutions, we help brands turn browsers into customers and customers into advocates. Through deep integrations across the eCommerce ecosystem and the trust of over 30,000 global brands, Yotpo delivers seamless omnichannel experiences that increase conversion, strengthen customer relationships, and drive profitable, long-term growth.
As we build Yotpo’s next generation platform, we’re also exploring how AI can power smarter, more personalized eCommerce experiences. If you’re excited about leveraging AI technologies alongside modern engineering practices, this role is a great opportunity to make an impact.
You will play a key role in developing and enhancing our platform, designed to be reliable, scalable, and a foundation for enabling other product lines. This involves tackling complex challenges, including building critical applications capable of handling large datasets and high volumes of data efficiently.
What you bring to the table:
- Strong backend experience and a deep understanding of event-driven and microservices architectures, as well as scalable system design.
- Proven hands-on experience with Java and Spring Boot, building and maintaining robust production backend systems.
- Solid knowledge of data structures, design patterns, and OOP
- Proven experience owning services end-to-end, including architecture, implementation, testing, deployment, and monitoring.
- Experience with frontend technologies such as React or Angular — an advantage.
- Strong interest in leveraging AI to enhance engineering productivity. Experience with AI-driven development tools is an advantage.
- Experience with any cloud provider (AWS is considered an advantage)
- Excellent communication and collaboration skills, with the ability to work effectively in cross-functional teams.
What you’ll do:
- Lead and own the full development lifecycle of critical platform services—from architecture and coding to testing, deployment, and production monitoring and support.
- Champion technical excellence, promoting best practices in engineering, system design, and AI integration across the team.
- Collaborate cross-functionally with product managers, engineers, tech leads, and other stakeholders to deliver impactful, end-to-end solutions.
- Proactively contribute to team and company initiatives, driving participation and ownership beyond core responsibilities.
The perfect Candidate:
- Believes in E2E approach, production-oriented
- Makes decisions based on data
- Loves what they are doing and loves building new things
- Low on Ego and High on Team Spirit
- Has strong collaboration skills
- Stays focused and achieves goals
- Excellent written and verbal communication skills in English
- 5+ years of software development experience
- Experienced in maintenance and monitoring of a microservice environment
- Experienced in Ruby on Rails is an advantage
What we offer:
- Track to success – work in a dynamic organization with ambient and laid-back office atmosphere
- Individualized career development, rewards, and recognition.
- Work-life balance – 25 days paid vacation with add-ons for loyalty, regular team buildings and celebrations in and outside the country
- Additional health insurance package
- Internal mobility program and refer-a-friend program
- Managing a fixed monthly budget for social benefits thru Re:Benefit – a flexible online benefits solution
- Food vouchers
- E-learning portals and knowledge sharing sessions.
- Company backed Hackathons, Tech conferences, workshops events, etc
- Stocked kitchen and bar.
- Equity in options.
- Flexible hybrid capacity
If you don’t meet 100% of the qualifications outlined above, that’s okay! We believe in hiring people, not just skills. If you have a passion to learn and are excited about eCommerce and technology, then we want to hear from you.
Help us be the best version of Yotpo by building something great together!
#LI-Hybrid
Ready to apply?
Apply to Yotpo
Yotpo is leading the next era of trust and loyalty in eCommerce. With AI-powered Reviews and Loyalty solutions, we help brands turn browsers into customers and customers into advocates. Through deep integrations across the eCommerce ecosystem and the trust of over 30,000 global brands, Yotpo delivers seamless omnichannel experiences that increase conversion, strengthen customer relationships, and drive profitable, long-term growth.
As we build Yotpo’s next generation platform, we’re also exploring how AI can power smarter, more personalized eCommerce experiences. If you’re excited about leveraging AI technologies alongside modern engineering practices, this role is a great opportunity to make an impact.
You will play a key role in developing and enhancing our platform, designed to be reliable, scalable, and a foundation for enabling other product lines. This involves tackling complex challenges, including building critical applications capable of handling large datasets and high volumes of data efficiently.
What you bring to the table:
- Deep backend expertise with event-driven and microservices architectures, plus strong grasp of scalable, resilient system design.
- Proven, hands-on experience with Java and Spring Boot, building and operating robust production services.
- Solid knowledge of data structures, design patterns, and OOP, with pragmatic trade-off thinking.
- End-to-end ownership of services—architecture, implementation, testing, deployment, observability/monitoring, and support.
- Experience with frontend technologies such as React or Angular is an advantage.
- Strong interest in AI-driven development, with experience using or evaluating AI-assisted coding, testing, or productivity tools — an advantage.
- Experience with any cloud provider (AWS is an advantage); containers/CI/CD/IaC familiarity is a plus.
- Excellent communication and collaboration skills with the ability to work effectively in cross-functional teams, influence peers, and share knowledge.
What you’ll do:
- Lead and own the full development lifecycle of critical platform services—from architecture and coding to testing, deployment, and production monitoring/incident response.
- Champion technical excellence—coding standards, system design, security, observability and cost awareness—and drive AI integration into engineering practices where it adds value.
- Collaborate cross-functionally with product managers, engineers, tech leads, and other stakeholders to deliver impactful, end-to-end solutions.
- Proactively contribute to team and company initiatives, document decisions, share knowledge, and drive ownership beyond core responsibilities.
The perfect Candidate:
- Believes in E2E approach, production-oriented
- Makes decisions based on data
- Loves what they are doing and loves building new things
- Low on Ego and High on Team Spirit
- Has strong collaboration skills
- Stays focused and achieves goals
- Excellent written and verbal communication skills in English
- 5+ years of software development experience
- Experienced in maintenance and monitoring of a microservice environment
- Experienced in Ruby on Rails is an advantage
What we offer:
- Track to success – work in a dynamic organization with ambient and laid-back office atmosphere
- Individualized career development, rewards, and recognition.
- Work-life balance – 25 days paid vacation with add-ons for loyalty, regular team buildings and celebrations in and outside the country
- Additional health insurance package
- Internal mobility program and refer-a-friend program
- Managing a fixed monthly budget for social benefits thru Re:Benefit – a flexible online benefits solution
- Food vouchers
- E-learning portals and knowledge sharing sessions.
- Company backed Hackathons, Tech conferences, workshops events, etc
- Stocked kitchen and bar.
- Equity in options.
- Flexible hybrid capacity
If you don’t meet 100% of the qualifications outlined above, that’s okay! We believe in hiring people, not just skills. If you have a passion to learn and are excited about eCommerce and technology, then we want to hear from you.
Help us be the best version of Yotpo by building something great together!
#LI-Hybrid
Ready to apply?
Apply to Yotpo
Yotpo is leading the next era of trust and loyalty in eCommerce. With AI-powered Reviews and Loyalty solutions, we help brands turn browsers into customers and customers into advocates. Through deep integrations across the eCommerce ecosystem and the trust of over 30,000 global brands, Yotpo delivers seamless omnichannel experiences that increase conversion, strengthen customer relationships, and drive profitable, long-term growth.
At Yotpo, we’re on a mission to help brands strengthen relationships with their customers through innovative retention marketing solutions. As part of our Loyalty Product team, you’ll play a pivotal role in shaping the future of our loyalty experience by creating intuitive, thoughtful, data-informed, and customer-centric designs that directly influence product strategy and customer outcomes. This role is central to Yotpo’s growth and impact, giving you the opportunity to partner closely with Product and Engineering to craft meaningful user experiences and deliver real value.
Why join us?
- Join a fast-paced, product-led company where design has a central seat at the table
- Work in a true product trio with a PM and Tech Lead, influencing both strategy and execution
- Shape how leading eCommerce brands reward and retain their customers through loyalty
- Own end-to-end design for experiences used by millions of shoppers
- Apply strong user empathy and design thinking to solve meaningful problems
- Drive the evolution of Yotpo’s loyalty offering through hands-on discovery, ideation, and experimentation
Relevant experience and mindset:
Design craft: You bring a strong portfolio showcasing end-to-end product design and a clear point of view. You’re fluent in UX and visual design, and comfortable moving from ideation to high-fidelity execution.
Experience: You have a minimum 4+ years of designing digital products, preferably in fast-paced, agile environments. Experience in B2B SaaS is an advantage.
Collaboration: You thrive in cross-functional teams and know how to navigate the dynamics of working closely with PMs, developers, and stakeholders. You understand how to balance user needs, business goals, and technical constraints to move work forward effectively.
Mindset: You are curious, humble, and proactive. You take strong ownership of your work and drive initiatives forward. You are comfortable with ambiguity, energized by complex challenges, open to feedback, and committed to continuous learning and iteration.
Communication: You’re a clear communicator and effective storyteller who can articulate the "why" behind your design decisions to different audiences.
Tools: You’re fluent in Figma and other modern design and AI prototyping tools.
If you don’t meet 100% of the qualifications outlined above, that’s okay! We hire people, not checklists. If you’re eager to learn, passionate, and like-minded, we’d love to hear from you.
What we offer:
- Competitive salary and yearly bonus
- Equity in options
- Work-life balance – 25 days paid vacation with add-ons for loyalty, regular team buildings and celebrations in and outside the country
- Additional health insurance package
- Managing a fixed monthly budget for social benefits (Re:Benefit – a flexible online benefits solution)
- Food vouchers
- Individualized career development, rewards and recognition.
- E-learning portals and knowledge sharing sessions.
- Company backed Hackathons, Tech conferences, workshops events, etc
- Stocked kitchen and bar.
- Internal mobility program and refer-a-friend program
- We are now working in a flexible hybrid capacity.
Help us be the best version of Yotpo by building something great together!
#LI-Hybrid
Ready to apply?
Apply to Yotpo
Lifecycle Marketing Strategist
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LIFECYCLE MARKETING STRATEGIST
Our Mission is to be able to say - "Anyone in the World below $15M should fire their Agency tomorrow as nobody can beat this Value & Service at this Price"
We are looking for a highly motivated and results-focused Lifecycle Marketing Strategist to join our team.
In this role at Common Thread Collective (CTC), you will serve as a key strategic leader, helping guide our clients toward long-term, scalable growth. Your mission is to ensure predictable and consistent revenue through lifecycle marketing initiatives—leveraging data-driven insights to create forecasts, shape strategic plans, and maintain reliable performance. At CTC, your expertise is invaluable, covering the elements of CTC's strategic forecasting methods and the foundational principles of retention marketing.
Your responsibilities extend far beyond email execution—you act as a trusted partner to our clients in all areas of customer lifecycle strategy. You clearly articulate the reasoning behind our recommendations, bridging the gap between forecasts and the email, SMS, direct mail, and other lifecycle touchpoints we deploy. Your ability to explain the “why” strengthens client confidence and builds a deeper sense of partnership
You also serve as a dedicated champion of CTC’s distinctive lifecycle approach and the tools that power it.
As a Lifecycle Marketing Strategist, you lead with clarity and intention, ensuring that every initiative is executed with excellence and aligned with client goals
You are energized by complex challenges, take full ownership of outcomes, and commit to designing, refining, and scaling high-impact lifecycle marketing strategies. We operate with the mindset: “Everyday in Every Play, Count on Me”—meaning we uphold accountability, pursue mastery, and consistently deliver meaningful results.
WHAT WE LOOK FOR
This place isn’t for everyone, but it might be for you if…
Our core values are the heart and soul of this incredible Company. The right person for this role will appreciate each of these values, personally subscribe to them, and understand why each is critical to having a great business.
To give ourselves our best shot at accomplishing Our mission, we organize all of our decisions — from recruiting, to hiring, to raises, to promotions, to how we spend our time and money — in the direction of three committed values.
We recognize these values aren't for everyone.
They're challenging. In fact, they're so challenging, that's why we invest so much in supporting our team and why we tend to attract people who are craving the opportunity to do more at work than get a paycheck. We're looking for those who are interested in making their work significant.
AUTODIDACT
- Naturally curious and an autodidact, able to absorb information quickly and effectively, like osmosis. Your commitment to learning sets you apart, absorbing information swiftly and more effectively than your peers.
- Your openness to both offer and embrace feedback as an opportunity for growth and implement it proactively, without needing constant direction.
- Demonstrates resourcefulness, and independently refine your skills without being prompted.
- Thrives in a self-managed environment, showing autonomy, initiative, and a commitment to continuous improvement and not requiring task lists built by their managers and constant oversight.
UNIMPEACHABLE CHARACTER
- Embodies a character that inspires pride in both personal and professional associations.
- Consistently honest, with the courage to acknowledge and communicate hard truths, and the humility to accept them, even when uncomfortable, and never lie in any situation.
- Displays a high level of self-awareness, taking full ownership of outcomes without resorting to a victim mindset.
- Values constructive feedback and integrates it, understanding nothing great is built without feedback.
COMPETITIVE GREATNESS
- Performs at their best when it matters most, The Enjoyment of Hard Challenges.
- Demonstrates an unyielding determination to get things done, regardless of obstacles, time constraints, skills needed, or resources.
- Adapts to changing circumstances, recognizing that true success is about not just meeting, but exceeding what is required.
- Possesses a deep passion for their work, using creativity and resilience to overcome any hurdle.
Minimum Experience Requirement
-
At least 2 years of hands-on experience in email and SMS marketing, with proven execution across campaigns, automations, segmentation, and optimization.
-
A minimum of 2 years of experience in retention marketing, owning initiatives that drive predictable revenue, customer lifetime value, and ongoing lifecycle improvements
What Success Looks Like
NECESSARY SKILLS
KICK OFF PERIOD
- Be willing to put in the hard work required and be hungry enough to go through the kick off.
- Being ready and prepared for this to be the hardest job you have ever worked, as you would fundamentally develop a high-leverage new skill.
- The ability to take feedback and implement it fast.
- Finish the work to the fullest with quality and on time.
- Perseverance.
- Remember and learn from the repetitive doing of the exercises.
ONBOARDING
- Align with the team and contribute to the team called Brain Trust for Ideas across clients.
- Manage, align & work with the team members of your pod including Growth strategist, Meta/Google/Channel Media Buyer and Creative Strategist.
- Ability to organize, prioritize, and manage multiple tasks with great attention to detail.
- Upkeep of data integrity of your clients across Statlas and other tracking tools.
- Be responsible for the execution of the Prophit system for your clients
- Building an Email Forecast for your clients
- Utilizing a Growth map using the Prophet System
- Data Analysis required during analysis of past campaigns and flows etc
- Marketing calendar alignment and upkeep with clients
- The Monthly Execution and Actualisation vs the Forecast.
- You make tactical deconstructions and actualize the projections each month, and determine additional resources required to meet KPIs.
- Combine data analysis and feedback from clients to develop strategic plans for the future.
- When it's time to pivot you are among the first early adopters
- Take a lead in situations that present any obstacle to execution.
- An insatiable curiosity, and an inability to leave a problem alone until you've found one or many different potential solutions.
- Responsible for the implementation of CTC's Email and SMS best practices
- Leverage tools like memberships, subscriptions, loyalty programs, popups, quizzes, cart drawers, post-purchase upsell tools, direct mail and more, to impact retention metrics.
- Upkeep and management of our ideologies and processes throughout the account.
- Monitoring active campaigns, and deploying additional resources, or updating strategy to ensure the best possible chance of hitting the Projected Targets.
- Implementing tests in your accounts in an effort to beat your best-performing campaigns.
ENSURING AND HOLDING THE STANDARD OF QUALITY OF WORK
- Ensuring deliverables are on-brand 100% of the time, in collaboration with designers and copywriters.
- Ensuring that automations, campaigns and any other retention tool has the correct technical setups and work in tandem to achieve desired business outcomes
- Ensuring alignment with the client vs the forecast & strategy
- Ensuring above benchmark client satisfaction rate feedback
- Ensuring following the Prophit system execution to 100% within the timeline required.
- Ensuring all the work is delivered based on the timeline assigned with optimal quality & attention to detail.
Client Communication
- You are a champion of communication, ensuring the client is aligned on Retention goals aligned with revenue goals on the Growth Map and next steps, while making sure everybody on your team has clarity on what is required with exact deadlines.
- Responsible for sending daily performance updates to the client
- Ensure alignment across Strategy and Forecast with the client for every week of the month.
- Providing weekly updates via Slack.
- Report where required, collaborating with Growth Strategists and Media Buyers.
CONTRIBUTING BACK
- Contributing your learnings back to the system for feedback and continuous improvement.
- Contributing & collaborating in ideas and learning across teams.
- Contributing to ideas and learning in future company content production.
NEXT-LEVEL SKILLS
Communication Skills
- Fluent in English, with a proven ability to communicate persuasively and present ideas clearly to various stakeholders.
- Skilled in crafting thoughtful, empathetic client messaging that resonates, demonstrating a high level of emotional intelligence.
- Strong presentation skills, capable of delivering compelling presentations that drive engagement and decision-making.
Great Data Analysis skills
- Strong raw talent for data analysis, with an eagerness to learn and improve.
- Familiarity with data tools, including Google Sheets, with the flexibility to develop advanced skills through on-the-job experience.
Past Experience
- Historical expertise that compounds to bring a well-rounded perspective and adds value to the role.
- A breadth of experience from any of the multiple domains, including mathematics, data analytics, copywriting, email/sms marketing etc.
Critical Thinking
- Ability to approach challenges with structured thinking, utilizing logical frameworks to effectively solve complex problems.
- Naturally adept at dissecting issues and proposing practical, impactful solutions.
Impact
- Passionate about e-commerce and eager to contribute to a high-performing team at the forefront of the industry.
- Highly motivated and hardworking, with a strong desire to learn, grow, and make a meaningful impact.
- Thrives in environments where they can see the direct results of their actions on the business, with a strong preference for roles that offer full accountability and autonomy.
Results
You will merge the Retention, Growth and elements of finance to build a forecasted strategy to help the business achieve its goal.
- Achieve certification and confidence in our ideology by the end of training, enabling precise execution of the Prophit system to ensure top-quality results for clients.
- Consistently deliver high-accuracy performance of retention, far beyond the email/sms platform, referring to the Prophit system's Growth Map and Statlas.
- Lead and collaborate with your team to optimize productivity and maintain high-performance standards.
- Apply best practices in email and sms marketing to drive outstanding results, ensuring no one could achieve better outcomes in your role.
- Maintain client satisfaction levels above benchmark rates, aligning on forecasts to exceed client expectations.
- Adhere to rigorous quality standards in client feedback, forecasting, email production and execution.
- Meet all deadlines and retention requirements requirements, ensuring timely and on Target Performance.
- Contribute valuable ideas to team discussions and company-wide content, supporting growth and innovation.
DOMAIN
MANAGEMENT
- Your supervisor would be Josh Tay, The Director of Retention.
- As a Lifecycle Marketing Strategist, you'll report directly to Josh — a leader known for challenging the norms of retention marketing and alignment with real business growth. Josh is known by his team, and all he’s worked with before, as someone who will make you level up in your thinking. Every team member has walked away being a better Lifecycle Marketing Strategist after working with Josh, that’s his promise to you, no matter if you’ve worked with him for 1 month, 1 year or 5 years
Working under Josh’s guidance will push you to your limits in the best possible way. He models the value of “do whatever it takes to be the absolute best”, and learning from him means you’ll level up in knowledge, perspective and precision. Josh is committed to personally ensuring you reach your full potential as a Lifecycle Marketing Strategist, supporting your journey every step of the way.
JOB SCOPE
- Oversee the profitable growth of retention channels, including but not limited to email, sms, direct mail, popups and push notifications. Where required, you may work within subscription, membership, loyalty programs and more.
- Write briefs and ensure the rest of the team is able to execute on it
- Complete reports with a high degree of accuracy, checking against multiple data points
- Analyse metrics and KPIs to measure the effectiveness of retention efforts, providing insights and recommendations for improvements, with Statlas and the Growth Map as your guide.
- Collaborate with design, content and any other relevant teams to create compelling and engaging email content, ensuring brand consistency and messaging alignment.
- Ensure the timely delivery of relevant deliverables (emails, sms etc), which includes effective internal project management and management of clients and their teams.
- Stay updated with industry trends, new features, and best practices in retention marketing to continuously optimize performance.
- This is a client-facing role. So you must be able to consult clients and solve business problems, far beyond the email platform.
- Prioritize the development of relational equity with your team and clients to foster lasting relationships for the continued growth of CTC and our client businesses.
WHAT’S IN IT FOR ME?
SALARY RANGE
-
First 30 days – $1.5K (Part-time transition phase)
-
Give notice at your current job (if applicable)
-
Participate in daily training for the first 15 days
-
Shadow and support ongoing accounts during the next 15 days while preparing to take on your own clients
Days 31–60 – $3K (Full-time start)
-
Transition to full-time
-
Begin managing your first 3 client accounts independently
Days 61–90 – $4–5K + performance bonuses
-
Continue growing your portfolio
-
Earn bonuses based on hitting revenue targets
-
Negotiate your term contract annually
-
This will depend on the amount of clients and the quality of work.
Growth, Transparency, and Fairness in Career Development
- Progress is Clearly Defined
- Depends primarily on your experience with the system & quality of execution against it. Following a well-defined path for the first 12 months and how exactly you can grow to be promoted to the next level.
- Fairness and transparency are prioritized
- Access a weekly performance dashboard to see exactly where you stand compared to team members on both objective and subjective metrics.
- Pay transparency is upheld for all team members
- With consistent contract terms and a clear roadmap for increasing earnings, ensuring everyone understands the path to greater compensation. We will also talk monthly about how you can progress
- My Commitment to You:
- You will work harder, learn more than ever before, and get recognized by the world for your expertise. You will gain a diverse skill set while actively contributing to the continuous development of new tools and improvements within our system. In doing so you will have an incredible opportunity for rapid career progression.
- We will continue to provide you mentorship through every step of your development in the role and promotion from it. We will then continue to provide feedback against the expectation and evaluate against it.
Location & Environment
- Fully remote with the ability to pick your schedule.
- Embrace autonomy as a core value, with clear expectations, regular 1:1 feedback sessions, and measurable quality benchmarks to support personal growth. Exceptional work is recognized and rewarded, with weekly check-ins for accountability, ensuring you're consistently challenged and engaged with new opportunities daily.
Ready to apply?
Apply to Global Accelerator
Company Mission
Payhawk is a leading global spend management solution for scaling businesses. Headquartered in London and combining company cards, reimbursable expenses and accounts payable into a single product; its future-facing technology enables finance teams to control and automate company spending at scale.
The Payhawk customer base includes fast-growing and mature multinational companies in 32 countries including LuxAir and Wagestream. With offices in New York, London, Berlin, Munich , Barcelona, Paris, Amsterdam, Vilnius and Sofia; Payhawk is backed by renowned investors such as Lightspeed Venture Partners, Greenoaks, QED Investors, Bek Ventures and Eleven Ventures.
Our values include supporting flat hierarchies, taking ownership and responsibility, seeking and providing feedback, managing constructive critique, and speaking our minds. We understand that the best ideas don’t all come from the same place, so we encourage diversity and inclusion in all areas of our work.
The future of fintech is about more than money, and we believe in work-life balance, continual learning, and empowered teams. We’re also on a journey to measure and improve our environmental and social impact. From virtual cards to digital subscriptions, our software and automation help take paper out of the equation for our customers, too.
We’re changing the world of payments, and we’re looking for an exceptional team to help us.
About the Role
We are looking for a Product Marketing Manager to lead the creation and optimisation of one of our global cross-functional GTM Pods strategy— small, agile squads focused on growing a specific product area. Reporting to the Director of Product Marketing, you will be key to accelerating our commercial growth and building our product-lead brand. You will work closely with product leadership and strategically lead a team of marketing experts.
To excel in this role you need to be data-driven, a great collaborator, have a high attention to detail, and a passion for both the commercial and technical sides of a SaaS business. You need to be able to collect and synthesize information to create compelling go-to-market strategies.Key Responsibilities:
- Become an expert and centralize understanding of our buying audience (customers & personas)
- Become a market expert for our product, e.g. competitor strengths/weaknesses, target audience pain points, tech ecosystem
- Provide clarity to Sales and Marketing teams on why Payhawk is valuable to our buying audience
- Oversee the process for creating impactful product positioning, value propositions and messaging. Ensuring this is rolled out consistently and iterated on
- Collaborate with Marketing and Sales Enablement to produce impactful campaigns and content for the entire customer lifecycle
- Partner with Product to define the product strategy and roadmap based on market and sales insights
- Partner with Product on product Design Sprints to research and plan the go-to-market proposition of new features
- Lead the creation and maintenance of competitive enablement for Sales and Product teams
- Oversee goals, strategy and execution for new product and feature launches
- Become a conduit between the Product and Commercial teams to ensure shared understanding and strategic alignment
- Track, measure, and continuously iterate across win rate, deal velocity, pipeline, adoption, and expansion
- 2+ years B2B product marketing or equivalent experience. Ideally, this includes experience in B2B SaaS and/or a high-growth startup environment
- A highly skilled communicator with deep expertise in writing, storytelling, and live enablement. You possess a strong track record of transforming complicated concepts into easily digestible and engaging content, including white papers, web pages, videos, ROI calculators, and presentations
-
Proven ability to leverage advanced AI tools to accelerate marketing results, specifically across content generation, rapid messaging optimization, and market intelligence analysis
- You are an analytical, data-driven and customer-obsessed decision-maker
- You are humble but ambitious and eager to make an impact
Company Benefits
- Flexible working hours
- 30 days holiday paid leave
- Payhawk company card
- Monthly travel allowance
- Health insurance
- Fitness membership
- Competitive compensation package
- Regular team-wide events
- Exchange program to another one of our offices (London, Paris, Berlin, Barcelona, Sofia).
Please note that unfortunately we cannot provide visa sponsorship, and to be considered for this role, candidates must be able to provide proof of their eligibility to work in the country they apply for.
Payhawk is an Equal Employment Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status.
Ready to apply?
Apply to Payhawk
Company Mission
Payhawk is a leading global spend management solution for scaling businesses. Headquartered in London and combining company cards, reimbursable expenses and accounts payable into a single product; its future-facing technology enables finance teams to control and automate company spending at scale.
The Payhawk customer base includes fast-growing and mature multinational companies in 32 countries including LuxAir and Wagestream. With offices in New York, London, Berlin, Munich , Barcelona, Paris, Amsterdam, Vilnius and Sofia; Payhawk is backed by renowned investors such as Lightspeed Venture Partners, Greenoaks, QED Investors, Bek Ventures and Eleven Ventures.
Our values include supporting flat hierarchies, taking ownership and responsibility, seeking and providing feedback, managing constructive critique, and speaking our minds. We understand that the best ideas don’t all come from the same place, so we encourage diversity and inclusion in all areas of our work.
The future of fintech is about more than money, and we believe in work-life balance, continual learning, and empowered teams. We’re also on a journey to measure and improve our environmental and social impact. From virtual cards to digital subscriptions, our software and automation help take paper out of the equation for our customers, too.
We’re changing the world of payments, and we’re looking for an exceptional team to help us.
About the Role
We are looking for a Product Marketing Manager to lead the creation and optimisation of one of our global cross-functional GTM Pods strategy— small, agile squads focused on growing a specific product area. Reporting to the Director of Product Marketing, you will be key to accelerating our commercial growth and building our product-lead brand. You will work closely with product leadership and strategically lead a team of marketing experts.
To excel in this role you need to be data-driven, a great collaborator, have a high attention to detail, and a passion for both the commercial and technical sides of a SaaS business. You need to be able to collect and synthesize information to create compelling go-to-market strategies.Key Responsibilities:
- Become an expert and centralize understanding of our buying audience (customers & personas)
- Become a market expert for our product, e.g. competitor strengths/weaknesses, target audience pain points, tech ecosystem
- Provide clarity to Sales and Marketing teams on why Payhawk is valuable to our buying audience
- Oversee the process for creating impactful product positioning, value propositions and messaging. Ensuring this is rolled out consistently and iterated on
- Collaborate with Marketing and Sales Enablement to produce impactful campaigns and content for the entire customer lifecycle
- Partner with Product to define the product strategy and roadmap based on market and sales insights
- Partner with Product on product Design Sprints to research and plan the go-to-market proposition of new features
- Lead the creation and maintenance of competitive enablement for Sales and Product teams
- Oversee goals, strategy and execution for new product and feature launches
- Become a conduit between the Product and Commercial teams to ensure shared understanding and strategic alignment
- Track, measure, and continuously iterate across win rate, deal velocity, pipeline, adoption, and expansion
- 2+ years B2B product marketing or equivalent experience. Ideally, this includes experience in B2B SaaS and/or a high-growth startup environment
- A highly skilled communicator with deep expertise in writing, storytelling, and live enablement. You possess a strong track record of transforming complicated concepts into easily digestible and engaging content, including white papers, web pages, videos, ROI calculators, and presentations
-
Proven ability to leverage advanced AI tools to accelerate marketing results, specifically across content generation, rapid messaging optimization, and market intelligence analysis
- You are an analytical, data-driven and customer-obsessed decision-maker
- You are humble but ambitious and eager to make an impact
Company Benefits
- Flexible working hours
- 30 days holiday paid leave
- Payhawk company card
- Monthly travel allowance
- Health insurance
- Fitness membership
- Competitive compensation package
- Regular team-wide events
- Exchange program to another one of our offices (London, Paris, Berlin, Barcelona, Sofia).
Please note that unfortunately we cannot provide visa sponsorship, and to be considered for this role, candidates must be able to provide proof of their eligibility to work in the country they apply for.
Payhawk is an Equal Employment Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status.
Ready to apply?
Apply to Payhawk
Company Mission
Payhawk is a leading global spend management solution for scaling businesses. Headquartered in London and combining company cards, reimbursable expenses and accounts payable into a single product; its future-facing technology enables finance teams to control and automate company spending at scale.
The Payhawk customer base includes fast-growing and mature multinational companies in 32 countries including LuxAir and Wagestream. With offices in New York, London, Berlin, Munich , Barcelona, Paris, Amsterdam, Vilnius and Sofia; Payhawk is backed by renowned investors such as Lightspeed Venture Partners, Greenoaks, QED Investors, Bek Ventures and Eleven Ventures.
Our values include supporting flat hierarchies, taking ownership and responsibility, seeking and providing feedback, managing constructive critique, and speaking our minds. We understand that the best ideas don’t all come from the same place, so we encourage diversity and inclusion in all areas of our work.
The future of fintech is about more than money, and we believe in work-life balance, continual learning, and empowered teams. We’re also on a journey to measure and improve our environmental and social impact. From virtual cards to digital subscriptions, our software and automation help take paper out of the equation for our customers, too.
We’re changing the world of payments, and we’re looking for an exceptional team to help us.
About the Role
We are looking for a Product Marketing Manager to lead the creation and optimisation of one of our global cross-functional GTM Pods strategy— small, agile squads focused on growing a specific product area. Reporting to the Director of Product Marketing, you will be key to accelerating our commercial growth and building our product-lead brand. You will work closely with product leadership and strategically lead a team of marketing experts.
To excel in this role you need to be data-driven, a great collaborator, have a high attention to detail, and a passion for both the commercial and technical sides of a SaaS business. You need to be able to collect and synthesize information to create compelling go-to-market strategies.Key Responsibilities:
- Become an expert and centralize understanding of our buying audience (customers & personas)
- Become a market expert for our product, e.g. competitor strengths/weaknesses, target audience pain points, tech ecosystem
- Provide clarity to Sales and Marketing teams on why Payhawk is valuable to our buying audience
- Oversee the process for creating impactful product positioning, value propositions and messaging. Ensuring this is rolled out consistently and iterated on
- Collaborate with Marketing and Sales Enablement to produce impactful campaigns and content for the entire customer lifecycle
- Partner with Product to define the product strategy and roadmap based on market and sales insights
- Partner with Product on product Design Sprints to research and plan the go-to-market proposition of new features
- Lead the creation and maintenance of competitive enablement for Sales and Product teams
- Oversee goals, strategy and execution for new product and feature launches
- Become a conduit between the Product and Commercial teams to ensure shared understanding and strategic alignment
- Track, measure, and continuously iterate across win rate, deal velocity, pipeline, adoption, and expansion
- 2+ years B2B product marketing or equivalent experience. Ideally, this includes experience in B2B SaaS and/or a high-growth startup environment
- A highly skilled communicator with deep expertise in writing, storytelling, and live enablement. You possess a strong track record of transforming complicated concepts into easily digestible and engaging content, including white papers, web pages, videos, ROI calculators, and presentations
-
Proven ability to leverage advanced AI tools to accelerate marketing results, specifically across content generation, rapid messaging optimization, and market intelligence analysis
- You are an analytical, data-driven and customer-obsessed decision-maker
- You are humble but ambitious and eager to make an impact
Company Benefits
- Flexible working hours
- 30 days holiday paid leave
- Payhawk company card
- Monthly travel allowance
- Health insurance
- Fitness membership
- Competitive compensation package
- Regular team-wide events
- Exchange program to another one of our offices (London, Paris, Berlin, Barcelona, Sofia).
Please note that unfortunately we cannot provide visa sponsorship, and to be considered for this role, candidates must be able to provide proof of their eligibility to work in the country they apply for.
Payhawk is an Equal Employment Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status.
Ready to apply?
Apply to Payhawk
Company Mission
Payhawk is a leading global spend management solution for scaling businesses. Headquartered in London and combining company cards, reimbursable expenses and accounts payable into a single product; its future-facing technology enables finance teams to control and automate company spending at scale.
The Payhawk customer base includes fast-growing and mature multinational companies in 32 countries including LuxAir and Wagestream. With offices in New York, London, Berlin, Munich , Barcelona, Paris, Amsterdam, Vilnius and Sofia; Payhawk is backed by renowned investors such as Lightspeed Venture Partners, Greenoaks, QED Investors, Bek Ventures and Eleven Ventures.
Our values include supporting flat hierarchies, taking ownership and responsibility, seeking and providing feedback, managing constructive critique, and speaking our minds. We understand that the best ideas don’t all come from the same place, so we encourage diversity and inclusion in all areas of our work.
The future of fintech is about more than money, and we believe in work-life balance, continual learning, and empowered teams. We’re also on a journey to measure and improve our environmental and social impact. From virtual cards to digital subscriptions, our software and automation help take paper out of the equation for our customers, too.
We’re changing the world of payments, and we’re looking for an exceptional team to help us.
About the Role
We are looking for a Product Marketing Manager to lead the creation and optimisation of one of our global cross-functional GTM Pods strategy— small, agile squads focused on growing a specific product area. Reporting to the Director of Product Marketing, you will be key to accelerating our commercial growth and building our product-lead brand. You will work closely with product leadership and strategically lead a team of marketing experts.
To excel in this role you need to be data-driven, a great collaborator, have a high attention to detail, and a passion for both the commercial and technical sides of a SaaS business. You need to be able to collect and synthesize information to create compelling go-to-market strategies.Key Responsibilities:
- Become an expert and centralize understanding of our buying audience (customers & personas)
- Become a market expert for our product, e.g. competitor strengths/weaknesses, target audience pain points, tech ecosystem
- Provide clarity to Sales and Marketing teams on why Payhawk is valuable to our buying audience
- Oversee the process for creating impactful product positioning, value propositions and messaging. Ensuring this is rolled out consistently and iterated on
- Collaborate with Marketing and Sales Enablement to produce impactful campaigns and content for the entire customer lifecycle
- Partner with Product to define the product strategy and roadmap based on market and sales insights
- Partner with Product on product Design Sprints to research and plan the go-to-market proposition of new features
- Lead the creation and maintenance of competitive enablement for Sales and Product teams
- Oversee goals, strategy and execution for new product and feature launches
- Become a conduit between the Product and Commercial teams to ensure shared understanding and strategic alignment
- Track, measure, and continuously iterate across win rate, deal velocity, pipeline, adoption, and expansion
- 2+ years B2B product marketing or equivalent experience. Ideally, this includes experience in B2B SaaS and/or a high-growth startup environment
- A highly skilled communicator with deep expertise in writing, storytelling, and live enablement. You possess a strong track record of transforming complicated concepts into easily digestible and engaging content, including white papers, web pages, videos, ROI calculators, and presentations
-
Proven ability to leverage advanced AI tools to accelerate marketing results, specifically across content generation, rapid messaging optimization, and market intelligence analysis
- You are an analytical, data-driven and customer-obsessed decision-maker
- You are humble but ambitious and eager to make an impact
Company Benefits
- Flexible working hours
- 30 days holiday paid leave
- Payhawk company card
- Monthly travel allowance
- Health insurance
- Fitness membership
- Competitive compensation package
- Regular team-wide events
- Exchange program to another one of our offices (London, Paris, Berlin, Barcelona, Sofia).
Please note that unfortunately we cannot provide visa sponsorship, and to be considered for this role, candidates must be able to provide proof of their eligibility to work in the country they apply for.
Payhawk is an Equal Employment Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status.
Ready to apply?
Apply to Payhawk
Company Mission
Payhawk is a leading global spend management solution for scaling businesses. Headquartered in London and combining company cards, reimbursable expenses and accounts payable into a single product; its future-facing technology enables finance teams to control and automate company spending at scale.
The Payhawk customer base includes fast-growing and mature multinational companies in 32 countries including LuxAir and Wagestream. With offices in New York, London, Berlin, Munich , Barcelona, Paris, Amsterdam, Vilnius and Sofia; Payhawk is backed by renowned investors such as Lightspeed Venture Partners, Greenoaks, QED Investors, Bek Ventures and Eleven Ventures.
Our values include supporting flat hierarchies, taking ownership and responsibility, seeking and providing feedback, managing constructive critique, and speaking our minds. We understand that the best ideas don’t all come from the same place, so we encourage diversity and inclusion in all areas of our work.
The future of fintech is about more than money, and we believe in work-life balance, continual learning, and empowered teams. We’re also on a journey to measure and improve our environmental and social impact. From virtual cards to digital subscriptions, our software and automation help take paper out of the equation for our customers, too.
We’re changing the world of payments, and we’re looking for an exceptional team to help us.
About the role
At Payhawk, our Implementation Managers (IMs) play a critical role in driving customer adoption and delivering value to our clients throughout their lifecycle. As part of our Customer Success Organization, Implementation Managers are not only responsible for onboarding and technical setup but also for ensuring that customers extract maximum value from Payhawk. By combining a deep understanding of Payhawk’s platform with insights into customer processes, IMs proactively optimize accounts, enhance product adoption, and contribute to customer success.
Responsibilities
Customer Onboarding and Implementation:
- Lead the onboarding process for new customers by understanding their needs, configuring their Payhawk accounts, and delivering tailored training sessions.
- Develop and execute customized project plans for each client, ensuring a smooth and timely implementation process in line with SLAs while managing different external and internal stakeholders.
- Ensure new customers quickly realize the value of Payhawk by maximizing adoption during the initial implementation phase and aligning the setup with their business needs.
Driving Customer Adoption
- Use product data and insights to identify opportunities for optimizing customer setups and use cases, ensuring customers continuously derive increasing value from Payhawk.
- Assist customers in scaling their Payhawk usage as their businesses grow or their needs evolve. Provide expert guidance and support when customers need to adjust their setup or adopt new functionalities.
Customer Success and Retention:
- Act as a trusted advisor to customers, helping them align Payhawk’s capabilities with their internal processes to achieve their desired outcomes.
- Contribute to customer retention by ensuring high contract utilization, product adoption, and overall satisfaction.
Continuous Improvement:
- Gather customer feedback on potential product improvements and new feature requests, and share these insights with the Product teams.
- Identify and propose process improvements to enhance the onboarding and adoption experience.
Collaboration and Knowledge Sharing:
- Partner with Account Executives to hand off qualified upsell opportunities identified during customer interactions.
- Work closely with cross-functional teams to ensure alignment and deliver maximum value to customers.
Requirements
- 2+ year as Customer Success Specialist/Project Manager in a high growth SaaS environment or recent graduate with a relevant degree
- Tech savvy with an ability to fully understand our software
- You have Native/Near native level of German
- Excellent verbal and written communication skills with demonstrated ability to explain complex concepts in a concrete and understandable way
- Excellent organisation skills and detail oriented
- Fast learner and capable to keep up with a fast growing environment
- Ability to prioritise and multitask with clients and colleagues
- Experience in the fintech industry is preferred
Company Benefits
- 30 days holiday paid leave
- Competitive compensation package
- A week exchange policy to another Payhawk office (London, Berlin, Barcelona, Amsterdam, Paris)
- Multisport card fully funded by us
- Flexible working hours and opportunity to work from home
- Company office massages
- Personal assistant service
- Regular team-wide events
- Opportunity to use the Payhawk product.
Payhawk is an Equal Employment Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status.
Ready to apply?
Apply to Payhawk
Company Mission
Payhawk is a leading global spend management solution for scaling businesses. Headquartered in London and combining company cards, reimbursable expenses and accounts payable into a single product; its future-facing technology enables finance teams to control and automate company spending at scale.
The Payhawk customer base includes fast-growing and mature multinational companies in 32 countries including LuxAir and Wagestream. With offices in New York, London, Berlin, Munich , Barcelona, Paris, Amsterdam, Vilnius and Sofia; Payhawk is backed by renowned investors such as Lightspeed Venture Partners, Greenoaks, QED Investors, Bek Ventures and Eleven Ventures.
Our values include supporting flat hierarchies, taking ownership and responsibility, seeking and providing feedback, managing constructive critique, and speaking our minds. We understand that the best ideas don’t all come from the same place, so we encourage diversity and inclusion in all areas of our work.
The future of fintech is about more than money, and we believe in work-life balance, continual learning, and empowered teams. We’re also on a journey to measure and improve our environmental and social impact. From virtual cards to digital subscriptions, our software and automation help take paper out of the equation for our customers, too.
We’re changing the world of payments, and we’re looking for an exceptional team to help us.
About the Role
We are looking for a Founder’s Associate to join Payhawk’s CEO Office, acting as a strategic and analytical extension of the CEO and C-level leadership team.
This is a high-impact, high-exposure role at the intersection of data science, finance, strategy, and execution. You will work closely with the CEO and senior leadership on company-wide initiatives such as go-to-market strategy, monetization, pricing, commissions, and performance management, while owning complex analytical and modeling work to support decision-making. You will also help define, track, and automate OKRs and performance metrics, ensuring leadership has clear, real-time visibility into progress against strategic goals.
The position is based in Sofia, Bulgaria, and reports directly to the CEO.
Responsibilities
You will work across strategic, analytical, and execution-focused initiatives, including:
- Act as a strategic partner to the CEO and C-level leaders on GTM strategy, monetization, pricing, and commercial performance
- Build and maintain financial, commercial, and operational models to support strategic decisions
- Analyze company-wide data to identify trends, risks, and opportunities across revenue, pricing, commissions, and unit economics
- Design, maintain, and improve dashboards and reporting for executive decision-making (Tableau, BigQuery)
- Own and support OKR definition, tracking, and measurement across key strategic initiatives
- Design and maintain automated OKR and performance tracking frameworks, integrating data from multiple sources to enable real-time visibility for the CEO and C-level leadership
- Partner with Finance, Sales, Revenue Operations, and Product to ensure data consistency, accuracy, and clarity
- Support strategic initiatives such as new products, pricing experiments, compensation models
- Translate complex data into clear insights and executive-level recommendations
- Drive ad-hoc analyses and projects directly requested by the CEO and leadership team
- Help structure ambiguous problems and turn them into actionable plans
Requirements
- MBA or equivalent advanced degree, preferably with a Finance or Strategy focus
- Background in management consulting is a strong plus
- Experience in Venture Capital and/or founder/startup experience is an extra plus
- Strong analytical and quantitative skills with proven experience in data modeling and financial modeling
- Hands-on experience with SQL / BigQuery Tableau or similar BI tools for Data modeling and structured analytics
- Strong knowledge and experience using AI tools: vibe coding experience is a strong plus
- Experience working with OKRs, KPI frameworks, performance tracking, and reporting, including automation
- Strong understanding of pricing models, commissions, revenue metrics, and unit economics
- Ability to work comfortably with senior stakeholders and influence decision-making
- Highly structured thinker with strong problem-solving skills
- Excellent communication skills in English
- Comfortable operating in a fast-paced, ambiguous, and high-ownership environment
Nice to Have
- Experience working directly with founders or C-level executives
- Exposure to SaaS business models
- Experience scaling or building products, teams, or companies from early stages
- Strong business intuition combined with deep analytical rigor
Company Benefits
- 30 days holiday paid leave
- Competitive compensation package
- Exchange policy to another Payhawk office (London, Berlin, Barcelona, Paris, Amsterdam)
- Flexible working hours and opportunity to work from home
- Regular team-wide events
- Additional Medical care
- Multisport card fully funded by us
- Opportunity to use the Payhawk product.
Payhawk is an Equal Employment Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status.
Ready to apply?
Apply to Payhawk
Senior Mobile App Engineer (React Native)
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Why us?
Our company vision is to be recognized as the preeminent and most trusted digital agent for insurance comparison, purchase, and management. Our team is critical to achieving our vision and fostering the right culture is essential to our team’s success.
Our company vision is to be recognized as the preeminent and most trusted digital agent for insurance comparison, purchase, and management. Our team is critical to achieving our visio,n and fostering the right culture is essential to our team’s success.
How you will make an impact
- Work with our product team to architect and develop new mobile app features
- Build and maintain our React Native application for iOS and Android
- Optimize existing features to improve performance, reliability, and user experience
- Write comprehensive unit, integration, and end-to-end tests
- Deploy to production often and contribute to improving mobile release processes
What you need to succeed
- 5+ years of professional software engineering experience
- Strong experience building mobile applications with React Native
- Experience working with Expo in production environments
- Understanding of mobile application fundamentals (performance, navigation, lifecycle, state management)
- Solid knowledge of TypeScript
- Experience integrating mobile apps with backend APIs
- Experience writing unit and integration tests
- Fluent spoken and written use of English and Bulgarian language
It would be considered a plus:
- Experience with Expo Application Services (EAS) for builds and releases
- Experience with mobile analytics, experimentation, or A/B testing
- Familiarity with push notifications, deep linking, and in-app messaging
- Experience with native iOS (Swift) or Android (Kotlin)
- Web development experience (we use Python, Django, React)
Benefits
- 25 days of annual leave
- Enhanced private medical, dental, and vision insurance plans
- Yearly wellbeing budget or Multisport card
- Personal budget for learning and books
- Employee Assistance Program and other wellbeing perks
- Office kitchen and fun area with snacks and beverages
- Regular social events
- Friendly office culture
- Hybrid office
Ready to apply?
Apply to Insurify
Company Mission
Payhawk is a leading global spend management solution for scaling businesses. Headquartered in London and combining company cards, reimbursable expenses and accounts payable into a single product; its future-facing technology enables finance teams to control and automate company spending at scale.
The Payhawk customer base includes fast-growing and mature multinational companies in 32 countries including LuxAir and Wagestream. With offices in New York, London, Berlin, Munich , Barcelona, Paris, Amsterdam, Vilnius and Sofia; Payhawk is backed by renowned investors such as Lightspeed Venture Partners, Greenoaks, QED Investors, Bek Ventures and Eleven Ventures.
Our values include supporting flat hierarchies, taking ownership and responsibility, seeking and providing feedback, managing constructive critique, and speaking our minds. We understand that the best ideas don’t all come from the same place, so we encourage diversity and inclusion in all areas of our work.
The future of fintech is about more than money, and we believe in work-life balance, continual learning, and empowered teams. We’re also on a journey to measure and improve our environmental and social impact. From virtual cards to digital subscriptions, our software and automation help take paper out of the equation for our customers, too.
We’re changing the world of payments, and we’re looking for an exceptional team to help us.
About the role
We’re looking for a Salesforce Administrator to join our Revenue Systems team and play a key role in driving Payhawk’s growth. You’ll be at the heart of optimizing and evolving our Salesforce platform, empowering our ambitious organization to operate at peak efficiency. As our Salesforce Admin, you’ll combine technical expertise with a deep understanding of business needs — translating ideas into impactful solutions, collaborating with stakeholders across the company, and ensuring our systems continuously scale and improve.
Responsibilities
- Salesforce platform administration, including (but not limited to) automations, reporting, data architecture, integrations, security practices
- Collaborate with internal stakeholders by gathering requirements and finding scalable solutions that follow Salesforce best practices
- Building and maintaining comprehensive technical documentation
- Communication with key stakeholders in all phases of the SDLC process
- Configuration, monitoring, and troubleshooting of integrations with third-party systems
- Plan, organize, and support User Acceptance Testing
- Monitor user adoption of new and existing features
- Mass manipulation of data in the system
- Research, evaluate, and implement new features/products
- Collaboration with Salesforce and Product developers on CRM-related projects
- Support the integration of AI tools to enhance automation, improve data accuracy, and streamline business processes across the organization.
- Optimize existing builds to reduce technical debt and improve org health and efficiency.
Requirements
- 2+ years of hands-on Salesforce Sales/Service Cloud administration experience
- Profound knowledge of Salesforce’s declarative automation tools, with a focus on Record-Triggered and Screen flows
- Deep understanding of Salesforce’s security model
- Excellent relationship-building skills and ability to liaise with stakeholders at all levels
- Expert knowledge of Salesforce’s reporting capabilities, including Lightning Report and Dashboard Builder
- Understanding of general SDLC principles and best practices, including Agile development methodology
- Ability to provide coaching to junior team members and training to users
- Ability to prioritize and work independently in a dynamic environment
Nice to have:
- Previous experience with database management or object-oriented programming
- Familiarity with Salesforce SOQL, Apex, and HTML
- Data analytical experience/knowledge
- Experience in the fintech/banking industry or a SaaS company
Company Benefits
- 30 days holiday paid leave
- One week exchange policy to another Payhawk office (London, Berlin, Barcelona, Paris, Amsterdam)
- Flexible working hours and opportunity to work from home
- Regular team-wide events
- Additional medical care
- MultiSport card fully funded by us
- Company office massages
- Personal assistant service
- Opportunity to use the Payhawk product
Payhawk is an Equal Employment Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status.
Ready to apply?
Apply to Payhawk
Company Mission
Payhawk is a leading global spend management solution for scaling businesses. Headquartered in London and combining company cards, reimbursable expenses and accounts payable into a single product; its future-facing technology enables finance teams to control and automate company spending at scale.
The Payhawk customer base includes fast-growing and mature multinational companies in 32 countries including LuxAir and Wagestream. With offices in New York, London, Berlin, Munich , Barcelona, Paris, Amsterdam, Vilnius and Sofia; Payhawk is backed by renowned investors such as Lightspeed Venture Partners, Greenoaks, QED Investors, Bek Ventures and Eleven Ventures.
Our values include supporting flat hierarchies, taking ownership and responsibility, seeking and providing feedback, managing constructive critique, and speaking our minds. We understand that the best ideas don’t all come from the same place, so we encourage diversity and inclusion in all areas of our work.
The future of fintech is about more than money, and we believe in work-life balance, continual learning, and empowered teams. We’re also on a journey to measure and improve our environmental and social impact. From virtual cards to digital subscriptions, our software and automation help take paper out of the equation for our customers, too.
We’re changing the world of payments, and we’re looking for an exceptional team to help us.
About the role
We’re looking for a Salesforce Administrator to join our Revenue Systems team and play a key role in driving Payhawk’s growth. You’ll be at the heart of optimizing and evolving our Salesforce platform, empowering our ambitious organization to operate at peak efficiency. As our Salesforce Admin, you’ll combine technical expertise with a deep understanding of business needs — translating ideas into impactful solutions, collaborating with stakeholders across the company, and ensuring our systems continuously scale and improve.
Responsibilities
- Extensive experience with Salesforce platform administration, including (but not limited to) automations, reporting, data architecture, integrations, security practices.
- Collaborating with internal stakeholders by gathering requirements and finding scalable solutions that follow Salesforce best practices.
- Building and maintaining comprehensive technical documentation.
- Communication with key stakeholders in all phases of the SDLC process.
- Configuration, monitoring, and troubleshooting of integrations with third-party systems.
- Planning, organizing, and supporting User Acceptance Testing.
- Monitoring user adoption of new and existing features.
- Mass manipulation of data in the system.
- Researching, evaluating, and implementing new features/products.
- Collaboration with Salesforce and Product developers on CRM-related projects.
- Identify and implement AI-driven solutions to optimize workflows, drive efficiency, and provide actionable insights for strategic decision-making.
- Optimizing existing builds to reduce technical debt and improve org health and efficiency.
Requirements
- 4+ years of hands-on Salesforce Sales/Service Cloud administration experience.
- Profound knowledge of Salesforce’s declarative automation tools, with focus on Record-Triggered and Screen flow.
- Deep understanding of Salesforce’s security model.
- Excellent relationship-building skills and ability to liaise with stakeholders at all levels.
- Expert knowledge of Salesforce’s reporting capabilities, including Lightning Report and Dashboard Builder.
- Solid understanding of general SDLC principles and best practices, including Agile development methodology.
- Proven ability to provide coaching to junior team members and training to users.
- Familiarity with Salesforce SOQL, Apex, and HTML.
- Data analytical experience/knowledge.
- Ability to prioritize and work independently in a dynamic environment.
Nice to have
- Experience in the fintech/banking industry or/and a SaaS company.
- Previous experience with database management or object-oriented programming.
Company Benefits
- 30 days holiday paid leave
- One week exchange policy to another Payhawk office (London, Berlin, Barcelona, Paris, Amsterdam)
- Flexible working hours and opportunity to work from home
- Regular team-wide events
- Additional medical care
- MultiSport card fully funded by us
- Company office massages
- Personal assistant service
- Opportunity to use the Payhawk product
Payhawk is an Equal Employment Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status.
Ready to apply?
Apply to Payhawk
Senior Media Buyer
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SENIOR MEDIA BUYER
Our Mission is to be able to say - “Anyone in the World below $15M should fire their Agency tomorrow as nobody can beat this Value & Service at this Price”
We’re looking for a results-driven and experienced Senior Media Buyer to join our team.
As a Senior Media Buyer at Common Thread Collective (CTC), you will be instrumental in driving client success through strategic media buying, precision optimization, and data-driven forecasting. You will lead the development of accurate, insight-driven forecasts, ensuring that every strategy is executed seamlessly to transform projections into tangible, scalable growth for our clients. Your actions and decisions consistently resonate with the core values of CTC Global, serving as a beacon for these principles. At CTC, your trained expertise is invaluable, covering the entire spectrum of CTC’s Strategic Forecasting methods and the foundational principles of media acquisition.
Your role goes beyond delivering measurable business outcomes—you will be a proactive partner in client success, maintaining clear and transparent communication about performance, strategy adjustments, and key optimizations. This ongoing engagement builds trust, strengthens client relationships, and positions CTC as a strategic leader in performance marketing.
You stand as a representative and zealous advocate for CTC's unique approach to media acquisition and its accompanying tools.
As a Senior Media Buyer, you set a high standard, ensuring efficiency, scalability, and a results-focused approach.
You thrive in fast-paced environments, take ownership of performance outcomes, and are committed to continuous learning and innovation. We embrace the mantra, “Everyday in Everyplay, Count on Me,” meaning we take responsibility, execute with excellence, and see strategies through to success.
WHAT WE LOOK FOR
This place isn’t for everyone, but it might be for you if…
Our core values are the heart and soul of this incredible Company. The right person for this role will appreciate each of these values, personally subscribe to them, and understand why each is critical to having a great business.
To give ourselves our best shot at accomplishing Our mission, we organize all of our decisions — from recruiting, to hiring, to raises, to promotions, to how we spend our time and money — in the direction of three committed values.
We recognize these values aren't for everyone.
They're challenging. In fact, they're so challenging, that's why we invest so much in supporting our team and why we tend to attract people who are craving the opportunity to do more at work than get a paycheck. We're looking for those who are interested in making their work significant.
AUTODIDACT
- Naturally curious and an autodidact, able to absorb information quickly and effectively, like osmosis. Your commitment to learning sets you apart, absorbing information swiftly and more effectively than your peers.
- Your openness to both offer and embrace feedback as an opportunity for growth and implement it proactively, without needing constant direction.
- Demonstrates resourcefulness, and independently refine your skills without being prompted.
- Thrives in a self-managed environment, showing autonomy, initiative, and a commitment to continuous improvement and not requiring task lists built by their managers and constant oversight.
UNIMPEACHABLE CHARACTER
- Embodies a character that inspires pride in both personal and professional associations.
- Consistently honest, with the courage to acknowledge and communicate hard truths, and the humility to accept them, even when uncomfortable, and never lie in any situation.
- Displays a high level of self-awareness, taking full ownership of outcomes without resorting to a victim mindset.
- Values constructive feedback and integrates it, understanding nothing great is built without feedback.
COMPETITIVE GREATNESS
- Performs at their best when it matters most, The Enjoyment of Hard Challenges.
- Demonstrates an unyielding determination to get things done, regardless of obstacles, time constraints, skills needed, or resources.
- Adapts to changing circumstances, recognizing that true success is about not just meeting, but exceeding what is required.
- Possesses a deep passion for their work, using creativity and resilience to overcome any hurdle.
What Success Looks Like
NECESSARY SKILLS
KICK OFF PERIOD
- Be willing to put in the hard work required and be hungry enough to go through the kick off.
- Being ready and prepared for this to be the hardest job you have ever worked, as you would fundamentally develop a high-leverage new skill.
- The ability to take feedback and implement it fast.
- Finish the work to the fullest with quality and on time.
- Perseverance.
- Remember and learn from the repetitive doing of the exercises.
ONBOARDING
- Align with the team and contribute to the team called Brain Trust for Ideas across clients.
- Manage, align & work with the team members of your pod including Google strategist, Creative Strategist, and Email Strategist.
- Ability to organize, prioritize, and manage multiple tasks with great attention to detail.
- Upkeep of data integrity of your clients across Statlas.
- Be responsible for the execution of the Prophet system for your clients
- Building a Growth Forecast for your clients
- Building a Growth map using the Prophet System
- Data Analysis required for the Map
- Marketing calendar alignment and upkeep with clients
- The Daily Execution and Actualisation vs the Forecast.
- You make tactical deconstructions and actualize the projections each day to adjust them to meet KPIs
- Combine data analysis and feedback from clients to develop strategic plans for the future.
- When it’s time to pivot you are among the first early adopters
- Take a lead in situations that present any obstacle to execution.
- An insatiable curiosity, and an inability to leave a problem alone until you’ve found one or many different potential solutions.
- Responsible for the implementation of CTC’s Meta best practices
- Build campaigns using our structure and best practices
- Upkeep and management of our ideologies and processes throughout the account.
- Monitoring active campaigns, and adjusting budgets and strategy to ensure the best possible chance of hitting the Daily Projected Targets
- Implementing tests in your accounts in an effort to beat your best-performing campaigns.
ENSURING AND HOLDING THE STANDARD OF QUALITY OF WORK
- Ensuring you are within a 5% Delta to the Forecast
- Ensuring daily alignment with the client vs the forecast & strategy
- Ensuring above benchmark client satisfaction rate feedback
- Ensuring following the Prophet system execution to 100% within the timeline required.
- Ensuring all the work is delivered based on the timeline assigned with optimal quality & attention to detail.
Client Communication
- You are a champion of communication, ensuring the client is aligned on the Growth Map goals and next steps, while making sure everybody on your team has clarity on what is required with exact deadlines.
- Responsible for sending daily performance updates to the client
- Ensure alignment across Strategy and Forecast with the client for every day of the week.
- Providing weekly updates on the Weekly Strategy Call.
CONTRIBUTING BACK
- Contributing your learnings back to the system for feedback and continuous improvement
- Contributing & collaborating in ideas and learning across teams
- Contributing to ideas and learning in future company content production.
NEXT-LEVEL SKILLS
Communication Skills
- Fluent in English, with a proven ability to communicate persuasively and present ideas clearly to various stakeholders.
- Skilled in crafting thoughtful, empathetic client messaging that resonates, demonstrating a high level of emotional intelligence.
- Strong presentation skills, capable of delivering compelling presentations that drive engagement and decision-making.
Great Data Analysis skills
- Strong raw talent for data analysis, with an eagerness to learn and improve.
- Familiarity with data tools, including Google Sheets, with the flexibility to develop advanced skills through on-the-job experience.
Past Experience
- Historical expertise that compounds to bring a well-rounded perspective and adds value to the role.
- A breadth of experience from any of the multiple domains, including mathematics, data analytics, business operations, retail, finance, media buying, etc
Critical Thinking
- Ability to approach challenges with structured thinking, utilizing logical frameworks to effectively solve complex problems.
- Naturally adept at dissecting issues and proposing practical, impactful solutions.
Impact
- Passionate about e-commerce and eager to contribute to a high-performing team at the forefront of the industry.
- Highly motivated and hardworking, with a strong desire to learn, grow, and make a meaningful impact.
- Thrives in environments where they can see the direct results of their actions on the business, with a strong preference for roles that offer full accountability and autonomy.
Results
You will merge the Finance and Marketing sides of a business to build a forecasted strategy to help the business achieve its goal.
- Achieve certification and confidence in our ideology by the end of the kick off, enabling precise execution of the Prophet system to ensure top-quality results for clients.
- Consistently deliver high-accuracy performance within a 5% delta across the Prophet system’s Growth Map and Statlas.
- Lead and collaborate with your team to optimize productivity and maintain high-performance standards.
- Apply best practices in media buying to drive outstanding results, ensuring no one could achieve better outcomes in your role.
- Maintain client satisfaction levels above benchmark rates, aligning daily on forecasts to exceed client expectations.
- Adhere to rigorous quality standards in client feedback, forecasting, media buying decisions, and system execution.
- Meet all deadlines and budget requirements, ensuring timely and on Target Performance.
- Contribute valuable ideas to team discussions and company-wide content, supporting growth and innovation.
DOMAIN
MANAGEMENT
- Your supervisor would be Joy Sharma, The Director of the CTC Accelerator Program.
- You’ll report directly to Joy Sharma—a leader known for his relentless pursuit of excellence and an unmatched passion for growth strategy. Joy is a rare mentor, often described as the closest you’ll come to learning directly from Taylor Holiday himself. With a career built on his own rigorous, self-driven learning, Joy has transformed numerous team members into top-tier strategists, instilling in them the values of dedication, precision, and continuous improvement.
Working under Joy's guidance will push you to your limits in the best possible way. He models the value of hard work, and learning from him feels like “drinking from a firehose”—you’ll absorb knowledge quickly and consistently, experiencing tremendous growth. Joy is committed to personally ensuring you reach your full potential as a Senior Media Buyer, supporting your journey every step of the way.
ORIENTATION
- This role will be client-facing.
WHAT’S IN IT FOR ME?
SALARY RANGE
- First month: $2,000
- Second month: $4,000
- Third month (on average): $7,000 a month
- 1st Year Annual Range: $64,000-$76,000
- 2nd Year Annual Range: $100,000-$120,000
This will depend on the amount of clients and the quality of work.
Growth, Transparency, and Fairness in Career Development
- Progress is Clearly Defined
- Depends primarily on your experience with the system & quality of execution against it. Following a well-defined path for the first 12 months and how exactly you can grow to be promoted to the next level.
- Fairness and transparency are prioritized
- Access a weekly performance dashboard to see exactly where you stand compared to team members on both objective and subjective metrics.
- Pay transparency is upheld for all team members
- With consistent contract terms and a clear roadmap for increasing earnings, ensuring everyone understands the path to greater compensation. We will also talk monthly about how you can progress.
- My Commitment to You:
- You will work harder, learn more than ever before, and “make more than you ever have.” You will gain a diverse skill set while actively contributing to the continuous development of new tools and improvements within our system. In doing so you will have an incredible opportunity for rapid career progression.
- We will continue to provide you mentorship through every step of your development in the role and promotion from it. We will then continue to provide feedback against the expectation and evaluate against it.
Location & Environment
- Fully remote with the ability to pick your schedule.
- Embrace autonomy as a core value, with clear expectations, regular 1:1 feedback sessions, and measurable quality benchmarks to support personal growth. Exceptional work is recognized and rewarded, with weekly check-ins for accountability, ensuring you’re consistently challenged and engaged with new opportunities daily.
Ready to apply?
Apply to Global Accelerator