Gaming Specialist

Delasport · Plovdiv, Bulgaria

Strategy Plovdiv Posted Apr 30, 2026

Аbout Us:

Delasport is where technology meets the excitement of sports and gaming! As a leading powerhouse in iGaming software, we provide everything from platform development to player account management. Our platform is designed to make every player feel like the star of the show, with personalized experiences and cutting-edge technology at its heart.

Since our founding in 2010, we have won multiple international awards and have established a proven track record of excellence, stability, and overall success. This achievement only drives us to reach even greater heights. Currently, we are proud to have over 500 experts across various business fields and several offices in Bulgaria (Sofia and Plovdiv), Ukraine, and Malta.

How You’ll Make an Impact:

Monitor real-time online gaming operations and activity, ensuring smooth and uninterrupted performance.
Ensure all games function properly across platforms, including desktop and mobile environments.
Identify, investigate, and escalate technical issues, bugs, or irregularities in a timely manner.
Coordinate effectively with operational, technical, and marketing teams, as well as third-party providers.
Analyze competitor offerings and proactively recommend improvements to enhance the product.
Collaborate with customer-facing teams to strengthen their knowledge and understanding of Gaming Department processes and services.

Who you are:

Hold a Bachelor’s degree in Business, IT, Marketing, or a related field (preferred).
Bring experience within a gaming platform or a company with a strong client service focus.
Demonstrate strong computer literacy and the ability to work efficiently across multiple systems.
Exhibit excellent command of English, both written and spoken.
Show strong collaboration skills, with the ability to work effectively within and across teams.

What We Offer to Make You Smile:

We’re not just about work, we are about creating a great place to grow, connect, and enjoy the journey. Here’s what you can expect when you join us:

Competitive Salary Package: We value your skills, dedication, and contributions
Time Off: Enjoy 21+ days of annual paid leave so you can rest, recharge, and come back inspired
Bonus & Rewards: Performance-based annual bonuses, special vouchers for birthdays and welcoming a newborn
Health & Wellness: Additional Health insurance including dental care; Co-funding a Multisport/Coolfit card to help you stay active
Extra Benefits: Employee discounts at various retailers and a monthly allowance for public transportation
Great Office Locations: Central office location in Sofia and Plovdiv
Relax & Recharge Zone: Take a break with colleagues in our PlayStation and Pool Area – perfect for recharging during the day

Wait, there’s more:

Happy Hour Fridays: Every Friday we host themed Happy Hours with snacks, fun activities, and plenty of opportunities to connect and unwind with colleagues
Multicultural Days: Celebrate diversity and experience the traditions, food, and cultures of teammates from around the world
Massages at the Office: Weekly Free Recreational Massages to help relax during the workday
Chess Lessons: Sharpen your strategic thinking and enjoy some friendly competition with colleagues
Sports & Football Team: We regularly participate in various sports events and have our own Delasport Football Team, competing in the IT League
Bulgarian Language Lessons: Bulgarian for Foreigners classes to support smoother communication
Office Library: Enjoy access to technical literature to expand your knowledge

Ready to Be Part of Something Big?

If you’re excited to join a team that’s revolutionizing the iGaming world and want to make a real impact, apply today. We can’t wait to meet you!

#LI-ONSITE

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Head of AI

Delasport · Sofia, Bulgaria

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Strategy Sofia Posted Apr 14, 2026

About Us:

Delasport is where technology meets the excitement of sports and gaming! As a leading powerhouse in iGaming software, we provide everything from platform development to player account management. Our platform is designed to make every player feel like the star of the show, with personalized experiences and cutting-edge technology at its heart.

Since our founding in 2010, we have won multiple international awards and have established a proven track record of excellence, stability, and overall success. This achievement only drives us to reach even greater heights. Currently, we are proud to have over 500 experts across various business fields and several offices in Bulgaria (Sofia and Plovdiv), Ukraine, and Malta.

Your Role:

This is your opportunity to build and lead the entire AI function from the ground up-setting the vision, defining the roadmap, and turning advanced AI into a competitive advantage that transforms our products, operations, and customer experience.

You will partner directly with executive leadership, influence strategic decisions at company scale, and lead high‑impact AI initiatives across all domains. If you’re driven by innovation, love solving complex problems, and want to make a visible mark in a fast‑growing, award‑winning tech company-this role is your arena.

How You’ll Make an Impact:

Strategic Vision & Innovation (The "AI Roadmap")

Define and own the company‑wide AI strategy aligned with core business goals.
Identify high‑value AI opportunities for revenue growth, efficiency, and customer experience.
Monitor AI trends and translate them into actionable opportunities.
Collaborate with C‑level stakeholders to prioritize AI initiatives across departments.

Technology & Architecture (The “Buy‑vs‑Build”)

Make strategic decisions on using commercial, open‑source, or custom‑built AI models.
Partner with the CDO to ensure data readiness, quality, and accessibility for AI use.
Define the AI technology stack, including MLOps tools, vector databases, and cloud infrastructure.

Operational Assimilation & Execution

Integrate AI solutions into core business systems and daily workflows.
Redesign processes where needed to fully leverage AI, not just automate existing tasks.
Oversee model performance, retraining, and continuous improvement.

Governance & Risk Management

Establish internal AI usage policies and guidelines.
Collaborate with security teams to safeguard data and prevent AI‑related risks.
Ensure compliance with regulations such as GDPR, CCPA, and the EU AI Act.
Promote responsible AI practices, including fairness, transparency, and bias mitigation.

Culture & Change Management

Lead company‑wide AI enablement and upskilling programs.
Support teams through organizational changes as AI capabilities evolve.
Foster a culture of experimentation, innovation, and AI‑first thinking.
Attract and retain top AI and data talent.

Who You Are:

A senior AI leader with several years of experience, including leadership roles.
Proven track record of delivering impactful AI and ML solutions at scale.
Experienced in influencing executives, boards, and cross‑functional teams.
Strong technical foundation in ML, AI, LLMs, and generative AI technologies.
Skilled in building AI systems end‑to‑end: from data foundations to deployment and monitoring.
Knowledgeable in MLOps, cloud infrastructure, and modern AI architecture.
Deep understanding of data governance, model quality, and ethical AI practices.
Fluent in AI regulatory frameworks and compliance requirements.
Effective communicator who can drive cultural change and build an AI‑driven organization.

What We Offer to Make You Smile: