About the job

If you're into online shopping (who isn't these days?), chances are you've crossed paths with Yotpo. We're all about eCommerce retention - helping brands of every size turn one-time shoppers into lifelong customers.

Think loyalty programs and reviews - it's what we do best. Plus, we've got more tricks up our sleeve.

With teams spread across the globe - from the US and Canada to the UK, Israel, Bulgaria, and Australia - we're growing fast. Our main mission? Delivering cutting-edge technology that sets new standards in the industry.

Sounds exciting? Then read on, because we’re looking for curious professional talents to be a part of building the future of the e-commerce industry.

At Yotpo, we’re on a mission to help brands strengthen relationships with their customers through innovative retention marketing solutions. As part of our Loyalty Product team, you’ll play a pivotal role in shaping the future of our loyalty experience by creating intuitive, thoughtful, data-informed, and customer-centric designs that directly influence product strategy and customer outcomes. This role is central to Yotpo’s growth and impact, giving you the opportunity to partner closely with Product and Engineering to craft meaningful user experiences and deliver real value.

Why join us?

• Join a fast-paced, product-led company where design has a central seat at the table
• Work in a true product trio with a PM and Tech Lead, influencing both strategy and execution
• Shape how leading eCommerce brands reward and retain their customers through loyalty
• Own end-to-end design for experiences used by millions of shoppers
• Apply strong user empathy and design thinking to solve meaningful problems
• Drive the evolution of Yotpo’s loyalty offering through hands-on discovery, ideation, and experimentation
• Build Your Career Growth: dynamic organization offering personalized career growth, and recognition.
  
  

Relevant experience and mindset:

Design craft: You bring a strong portfolio showcasing end-to-end product design and a clear point of view. You’re fluent in UX and visual design, and comfortable moving from ideation to high-fidelity execution. 

Experience: You have a minimum of 5+ years of designing digital products, preferably in fast-paced, agile environments. Experience in B2B SaaS is a plus, and a B.Des degree is an advantage.

Collaboration: You thrive in cross-functional teams and know how to navigate the dynamics of working closely with PMs, developers, and stakeholders. You understand how to balance user needs, business goals, and technical constraints to move work forward effectively.

Mindset: You are curious, humble, and proactive. You take strong ownership of your work and drive initiatives forward. You are comfortable with ambiguity, energized by complex challenges, open to feedback, and committed to continuous learning and iteration.

Communication: You’re a clear communicator and effective storyteller who can articulate the "why" behind your design decisions to different audiences.

Tools: You’re fluent in Figma and other modern design and AI prototyping tools.

If you don’t meet 100% of the qualifications outlined above, that’s okay! We hire people, not checklists. If you’re eager to learn, passionate, and like-minded, we’d love to hear from you.

Help us be the best version of Yotpo by building something great together!

Yotpo is looking for a results-driven and experienced Sales Manager to lead and scale our SMB/MM sales team. In this role, you’ll take ownership of driving revenue growth while building and developing a high-performing team of Account Executives. You will oversee the full sales cycle, partner closely with Marketing and cross-functional stakeholders, and leverage data and AI-driven insights to continuously improve performance and efficiency. This is a high-impact leadership opportunity for someone who thrives in a fast-paced, collaborative environment and is excited to shape both strategy and team success.

You Will:

• Be responsible for hitting the monthly and quarterly SMB/MM targets. 
• Understand and help drive the end-to-end SMB/MM funnel in partnership with Marketing, ABM and Partner teams. 
• Bring an AI centric approach to day-to-day workflow and team management contributing to Yotpo’s sales operation and enablement priorities. 
• Not an IC role. 
• Assume management responsibility of a team comprised of SMB/MM Sales Development Representatives and Account Executives that you will continue to develop and grow. Hire and train high-performing salespeople according to company values and methodology.
• Identify areas for growth in individuals on the existing team, collaborate with them to understand their own goals, and partner with them accordingly to strategize for obtaining these new skills and growing within the role
• Work alongside the Head of EMEA to identify and execute upon new opportunities for team and company-wide training, development and motivational initiatives.
• Track sales team metrics and report data to leadership on a regular basis with your subsequent recommendations and needs.
• Implement performance plans according to company procedures.
• Embody company culture and maintain high sales employee engagement.
• Ensure the correct usage of CRM, MEDDIC and other sales tools and methodologies.

  Ideally, you’ll bring:

• 5+ years of Account Executive team management and/or Sales Development team management experience 
• 5+ years in an Account Executive role; within SaaS and marketing industries preferred
• Data-driven, and accustomed to making decisions and strategies based upon those numbers
• Strong interpersonal skills
• Exceptional written and oral communication skills
• Hardworking, persistent, and dependable
• Extra kudos for having a Bachelor’s degree 

If you don’t meet 100% of the qualifications outlined above, that’s okay! We believe in hiring people, not just skills. If you have a passion to learn and are excited about eCommerce and technology, then we want to hear from you.

About Yotpo - UK:

• Private healthcare with dental and optical included
• Pension contribution
• Voluntary death in service policy
• Cycle to work scheme
• Generous PTO, volunteer days, holidays and flex days 
• Individualized career development, rewards and recognition
• Wellness and philanthropic programming and events
• We are working in a hybrid capacity, typically in office four days per week.

Yotpo’s employee-centric culture has consistently earned us coveted spots on Built In’s Best Places to Work lists in both NYC and Austin over the years. Directly inspired by employee feedback, we create opportunities to bring our teams together. Yotpo programming includes team events, educational fireside chats, end of year celebrations, affinity groups and partnerships.

Yotpo is for everyone, and we’re committed to anti-racist work. We welcome and employ people regardless of race, color,  gender identity, religion, genetic information, parental or pregnancy status, national origin, sexual orientation, age, citizenship, marital status, disability, or Veteran status. We are proud to be an equal opportunity employer,  a place where your voice is heard and your perspective is encouraged. Come join us and help us build a global company where we're all proud to belong.

The CS Enablement Manager is a key partner to our global Customer Success organization, ensuring our teams are fully equipped to deliver strategic value, drive retention, and uncover opportunities for growth across our platform. Reporting directly to the VP of Customer Success, this role owns the global CS enablement strategy across multiple regions and customer segments. The ideal candidate has a strong track record designing and delivering impactful enablement programs for post-sale teams, along with a passion for customer outcomes and data-driven value realization. Familiarity with e-commerce and recurring revenue models is a strong advantage.

What you’ll do

• Become a subject-matter expert in the e-commerce landscape, Yotpo’s products, value drivers, and customer use cases, translating complexity into scalable enablement that empowers CSMs to influence business outcomes.
• Deeply understand the Customer Success workflow (shadowing CSMs, Support, AMs, and key cross-functional partners) to ensure training aligns to real-world responsibilities and challenges.
• Partner with CS leadership to identify skills and knowledge gaps, develop plans to close them, and measure the impact.
• Design and own onboarding & continuous enablement programs that develop core skills, including proactive account management, risk mitigation, commercial collaboration, and value realization.
• Standardize and evolve enablement resources such as success playbooks, QBR frameworks, product positioning guides, and consultative guidance tailored by segment and motion.
• Build interactive learning experiences and hands-on exercises to ensure concepts are applied, not just learned.
• Leverage insights from Gong and CS data to identify coaching opportunities, refine enablement content, and measure the effectiveness of initiatives—iterating to drive meaningful customer impact, scale, and consistency across the global CS team.
• Operationalize ongoing product readiness, transforming releases into actionable guidance for customer conversations, adoption, and ROI storytelling.
• Partner closely with Sales/Revenue and Product Enablement, as well as cross-functional stakeholders, to ensure strong alignment across the customer lifecycle.

What you bring

• 3–5 years of Customer Success enablement or similar post-sales enablement experience, ideally in SaaS.
• Familiarity with Customer Success methodologies (e.g., value-based success planning, adoption frameworks, health scoring, QBR/EBR best practices).
• Experience with enablement and business systems such as Gong, LMS/CMS platforms, and Salesforce.
• Strong knowledge of recurring-revenue motion dynamics (retention, expansion, churn prevention).
• Ability to synthesize complex information and create crisp, relevant enablement for frontline teams.
• Proven track record designing and executing high-impact enablement programs globally.
  
  

Comfortable working in a fast-paced, evolving environment with cross-functional stakeholders in multiple time zones.

If you don’t meet 100% of the qualifications outlined above, that’s okay! We believe in hiring people, not just skills. If you have a passion to learn and are excited about eCommerce and technology, then we want to hear from you.

About Yotpo US:

• 100% coverage of employee medical premiums; 90% coverage for dependent/family premiums.
• 100% coverage of employee dental + vision premiums.
• Comprehensive life and disability insurance.
• Flexible Time Off (FTO) policy, sick time, and paid holidays.
• Equity in options.
• Company sponsored 401K matching.
• Pre-tax Commuter and Healthcare benefits.
• Comprehensive paid leave for new parents and Dependent Care FSA.
• Individualized career development, rewards and recognition.
• Wellness and philanthropic programming and events.
• We are now working in a hybrid capacity, going into the office 4 days per week.

Yotpo’s employee-centric culture has consistently earned us coveted spots on Built In’s Best Places to Work lists in both NYC and Austin over the years. Directly inspired by employee feedback, we create opportunities to bring our teams together. Yotpo programming includes team events, educational fireside chats, end of year celebrations, affinity groups, and partnerships.

Yotpo is for everyone, and we’re committed to anti-racist work. We welcome and employ people regardless of race, color,  gender identity, religion, genetic information, parental or pregnancy status, national origin, sexual orientation, age, citizenship, marital status, disability, or Veteran status. We are proud to be an equal opportunity employer,  a place where your voice is heard and your perspective is encouraged. Come join us and help us build a global company where we're all proud to belong.

Base salary $110,000-125,000

Base salary ranges are determined by multiple factors unique to each candidate, including skills and local market benchmarks.

The CS Enablement Manager is a key partner to our global Customer Success organization, ensuring our teams are fully equipped to deliver strategic value, drive retention, and uncover opportunities for growth across our platform. Reporting directly to the VP of Customer Success, this role owns the global CS enablement strategy across multiple regions and customer segments. The ideal candidate has a strong track record designing and delivering impactful enablement programs for post-sale teams, along with a passion for customer outcomes and data-driven value realization. Familiarity with e-commerce and recurring revenue models is a strong advantage.

What you’ll do

• Become a subject-matter expert in the e-commerce landscape, Yotpo’s products, value drivers, and customer use cases, translating complexity into scalable enablement that empowers CSMs to influence business outcomes.
• Deeply understand the Customer Success workflow (shadowing CSMs, Support, AMs, and key cross-functional partners) to ensure training aligns to real-world responsibilities and challenges.
• Partner with CS leadership to identify skills and knowledge gaps, develop plans to close them, and measure the impact.
• Design and own onboarding & continuous enablement programs that develop core skills, including proactive account management, risk mitigation, commercial collaboration, and value realization.
• Standardize and evolve enablement resources such as success playbooks, QBR frameworks, product positioning guides, and consultative guidance tailored by segment and motion.
• Build interactive learning experiences and hands-on exercises to ensure concepts are applied, not just learned.
• Leverage insights from Gong and CS data to identify coaching opportunities, refine enablement content, and measure the effectiveness of initiatives—iterating to drive meaningful customer impact, scale, and consistency across the global CS team.
• Operationalize ongoing product readiness, transforming releases into actionable guidance for customer conversations, adoption, and ROI storytelling.
• Partner closely with Sales/Revenue and Product Enablement, as well as cross-functional stakeholders, to ensure strong alignment across the customer lifecycle.

What you bring

• 3–5 years of Customer Success enablement or similar post-sales enablement experience, ideally in SaaS.
• Familiarity with Customer Success methodologies (e.g., value-based success planning, adoption frameworks, health scoring, QBR/EBR best practices).
• Experience with enablement and business systems such as Gong, LMS/CMS platforms, and Salesforce.
• Strong knowledge of recurring-revenue motion dynamics (retention, expansion, churn prevention).
• Ability to synthesize complex information and create crisp, relevant enablement for frontline teams.
• Proven track record designing and executing high-impact enablement programs globally.
  
  

Comfortable working in a fast-paced, evolving environment with cross-functional stakeholders in multiple time zones.

If you don’t meet 100% of the qualifications outlined above, that’s okay! We believe in hiring people, not just skills. If you have a passion to learn and are excited about eCommerce and technology, then we want to hear from you.

About Yotpo US:

• 100% coverage of employee medical premiums; 90% coverage for dependent/family premiums.
• 100% coverage of employee dental + vision premiums.
• Comprehensive life and disability insurance.
• Flexible Time Off (FTO) policy, sick time, and paid holidays.
• Equity in options.
• Company sponsored 401K matching.
• Pre-tax Commuter and Healthcare benefits.
• Comprehensive paid leave for new parents and Dependent Care FSA.
• Individualized career development, rewards and recognition.
• Wellness and philanthropic programming and events.
• We are now working in a hybrid capacity, going into the office 4 days per week.

Yotpo’s employee-centric culture has consistently earned us coveted spots on Built In’s Best Places to Work lists in both NYC and Austin over the years. Directly inspired by employee feedback, we create opportunities to bring our teams together. Yotpo programming includes team events, educational fireside chats, end of year celebrations, affinity groups, and partnerships.

Yotpo is for everyone, and we’re committed to anti-racist work. We welcome and employ people regardless of race, color,  gender identity, religion, genetic information, parental or pregnancy status, national origin, sexual orientation, age, citizenship, marital status, disability, or Veteran status. We are proud to be an equal opportunity employer,  a place where your voice is heard and your perspective is encouraged. Come join us and help us build a global company where we're all proud to belong.

Base salary $110,000-125,000

Base salary ranges are determined by multiple factors unique to each candidate, including skills and local market benchmarks.

Yotpo is looking for a VP of Product to own and lead the Reviews product — one of Yotpo's most strategic and customer-facing products and the cornerstone of Yotpo's eCommerce marketing platform. As VP of Product for Reviews, you will define and drive the long-term vision and strategy for the product, shape the roadmap, and lead a team of product managers to deliver industry-defining experiences for thousands of global brands.

You will partner with the executive team, Engineering, Marketing, Customer Success and Sales to build a best-in-class reviews product that drives customer trust, merchant growth, and platform differentiation. This is a high-impact, high-visibility role with direct influence over Yotpo's product strategy and company trajectory.

Responsibilities

• Own the end-to-end product vision, strategy, and multi-year roadmap for the Reviews product line
• Set the strategic direction and OKRs for the Reviews group in alignment with company-wide goals and growth priorities
• Lead, hire, develop, and inspire a team of senior product managers, fostering a culture of ownership, innovation, and customer obsession
• Serve as the internal and external voice of the Reviews product, engaging with key enterprise customers, analysts, and partners to shape the product narrative
• Partner closely with Engineering leadership to ensure technical excellence, scalability, and speed of execution
• Collaborate with Sales, Customer Success, and Marketing leadership to drive go-to-market strategy, positioning, and product adoption
• Synthesize market trends, competitive intelligence, and customer insights to identify high-impact opportunities and guide prioritization
• Define and own key product metrics, using data to measure impact, inform decisions, and drive accountability across the organization
• Champion cross-product integration, ensuring the Reviews product is deeply connected to Yotpo's broader platform ecosystem

Requirements

• 7+ years of experience in Product Management, with at least 2 years in a VP of Product or senior Director-level leadership role
• Demonstrated success leading product strategy for a scaled B2B SaaS or eCommerce platform with a large enterprise customer base
• Proven ability to build and grow high-performing product teams, including hiring and mentoring product managers and directors
• Deep experience driving both UX-intensive consumer-facing products and complex technical integrations
• Strong business acumen with the ability to connect product decisions to revenue, retention, and market differentiation
• Excellent communication and executive presence — able to influence at all levels of the organization and present confidently to C-suite and board audiences
• Data-driven mindset with experience defining metrics, running experiments, and using analytics to guide product decisions
• Excellent written and verbal communication skills in both Hebrew and English
• Experience in the eCommerce, martech, or consumer trust/reviews domain — a strong advantage
• Technical background in Engineering, SRE, or a related technical field — a significant advantage

If you’ve ever asked ChatGPT or Perplexity a shopping question, you’ve already glimpsed the next frontier of eCommerce where Large Language Models (LLMs) shape how consumers discover and trust brands.
That’s where Yotpo Discover comes in. We’re leading Yotpo’s mission to make brands visible, cited, and trusted in this new world of AI-driven discovery.

Our team works like a startup inside Yotpo, fast, hands-on, and driven by curiosity. We experiment, build, and launch new AI-powered products that redefine how brands connect with shoppers in the age of conversational search.

As we explore this emerging domain, we’re looking for talented builders who thrive at the intersection of AI, full-stack development, and experimentation.

What you’ll do

• Design, build, and iterate on AI-driven systems and prototypes that advance how brands are represented in LLMs and AI platforms.
  
  
• Own projects end-to-end, from concept and architecture to deployment, evaluation, and iteration.
  
  
• Collaborate cross-functionally with product, data, and research to validate ideas fast and deliver meaningful outcomes.
  
  
• Explore new tools, APIs, and models to push the boundaries of what’s possible with AI and data.
  
  

What you bring

• 4+ years of software development experience with strong frontend skills (React).
  
  
• Experience with backend development (Node) is an advantage
  
  
• Hands-on experience developing with AI/LLM technologies, building prototypes, integrating APIs, or training models.
  
  
• Solid understanding of scalable system design, cloud infrastructure (AWS preferred), and data pipelines.
  
  
• Curiosity about the intersection of AI, search, and eCommerce, and the creativity to build in uncharted territory.
  
  
• Experience in startup environments or innovation teams, a strong advantage.
  
  
• A “builder” mindset, proactive, low-ego, and passionate about shipping fast.
  
  

Why join Yotpo Discover

• Be part of a small, high-impact team shaping the future of how brands are discovered in the AI era.
  
  
• Work hands-on with cutting-edge LLMs and emerging AI technologies.
  
  
• Operate with full ownership and creative freedom inside a global, data-rich company.
  
  
• Learn fast, iterate fast, and see your work make real impact across industries.
  
  

If you love building with AI, thrive in startup-style environments, and want to define how brands show up in the next generation of search, we’d love to meet you.

Yotpo is leading the next era of trust and loyalty in eCommerce. With AI-powered Reviews and Loyalty solutions, we help brands turn browsers into customers and customers into advocates. Through deep integrations across the eCommerce ecosystem and the trust of over 30,000 global brands, Yotpo delivers seamless omnichannel experiences that increase conversion, strengthen customer relationships, and drive profitable, long-term growth.

Yotpo’s Enterprise Account Executives are high-visibility, high-impact, competitively compensated, and integral to our continued growth strategy and expansion of our footprint within the Enterprise. From retail companies that are household names to digitally native brands, you will be targeting and working closely with high recognition names of the caliber of Chubbies, Brooklinen, and Allbirds. Given the notable nature of these brands and the corresponding opportunity for a long-term and impactful partnership, it’s necessary that whoever joins the Yotpo team approaches each point of contact carefully and strategically, with exceptional attention to detail.

You will:

• Drive Revenue & Own Results: Outbound and strategically nurture and close leads from our Partnership division, inbound marketing initiatives, and Enterprise Sales Development Representatives. You own your results and figure out creative ways to win.
• Maximize Earning Potential: Go above and beyond in your sales performance, taking full advantage of an uncapped commission plan, OTE, and accelerators.
• Tailor Solutions for Customers: Introduce Yotpo’s comprehensive suite of products to new prospect accounts, focused on value based selling
• Collaborate Across Teams: Work closely with sales, account management, marketing, and product teams to ensure seamless solutions for customers.
• Industry Expertise & Thought Leadership: Prospect accounts across a broad cross-section of industries, gaining deep insights to speak authoritatively about industry and vertical trends.
• Manage Complex Sales Cycles: Deliver maximum revenue potential by managing full, complex sales cycles, forecasting sales activity, and driving results while creating satisfied, long-term customers.

Ideally, you’ll bring:

• 7+ years of quota-carrying experience, with a record of top performance
• 2+ years carrying a mid-market/enterprise quota at a SaaS provider
• Proven experience r managing quarter-long sales cycles: you know how to navigate a complex organization, connecting with managers to C-level stakeholders
• Demonstrated ownership in all aspects of territory management and ability to leverage internal resources effectively (SDRs, Partners, Marketing, etc.)
• An ability to thrive in constantly changing, fast-paced, high-growth environments
• Extra kudos for marketing or entrepreneurial experience
• Must have a valid UK work authorization to apply

If you don’t meet 100% of the qualifications outlined above, that’s okay! We believe in hiring people, not just skills. If you have a passion to learn and are excited about eCommerce and technology, then we want to hear from you.

About Yotpo - UK:

• Private healthcare with dental and optical included
• Pension contribution
• Voluntary death in service policy
• Cycle to work scheme
• Generous PTO, volunteer days, holidays and flex days 
• Individualized career development, rewards and recognition
• Wellness and philanthropic programming and events
• We are working in a hybrid capacity, typically in office four days per week.

Yotpo’s employee-centric culture has consistently earned us coveted spots on Built In’s Best Places to Work lists in both NYC and Austin over the years. Directly inspired by employee feedback, we create opportunities to bring our teams together. Yotpo programming includes team events, educational fireside chats, end of year celebrations, affinity groups and partnerships.

Yotpo is for everyone, and we’re committed to anti-racist work. We welcome and employ people regardless of race, color,  gender identity, religion, genetic information, parental or pregnancy status, national origin, sexual orientation, age, citizenship, marital status, disability, or Veteran status. We are proud to be an equal opportunity employer,  a place where your voice is heard and your perspective is encouraged. Come join us and help us build a global company where we're all proud to belong.

At Yotpo, we are committed to creating secure, reliable, and innovative solutions for our customers. The Security Team is a core part of every aspect of Yotpo’s business - from customers to backend systems and everything in between. As a Senior Cloud Security Engineer, you will play an integral role in designing, maturing, and automating our cloud security controls. You will also contribute to other security domains and initiatives such as Incident Response, Security Monitoring and Risk Management. You will work in close partnership with our DevOps, R&D and Product teams to help strengthen our security posture and our platform.

Why Join Us:

• Engineers will immerse themselves in a complex, large-scale environment that offers the chance to work with diverse technologies. This unique setting is an exceptional opportunity for growth that not every company can provide.
• Be at the forefront of cybersecurity, tackling complex and emerging challenges.
• Freedom to innovate and implement impactful solutions that directly enhance Yotpo’s overall security posture.
• Engage with a wide range of projects to develop deep knowledge across multiple security domains.

Key Responsibilities:

• Serve as Cloud Security Subject Matter Expert (SME), actively supporting R&D and product teams in developing secure solutions.
• Design secure cloud architectures and implement practical, automated, and scalable controls across services in partnership with DevOps, R&D, and Product teams.
• Continuously assess cloud security posture, identifying gaps and opportunities to reduce risk and adopt best practices.
• Implement, mature, and automate end-to-end cloud security controls across AWS, Kubernetes, CI/CD pipelines, and self-managed systems.
• Lead and improve vulnerability management workflows; communicate vulnerabilities and mitigation strategies to stakeholders, balancing business agility and security.
• Own the full lifecycle of security initiatives from proof of concept (POC) and design to deployment and operation while promoting a security-first mindset.
• Maintain and develop the team knowledge base.
• Stay curious and enjoy working with modern security tools and technologies.

Requirements

• 5+ years of hands-on experience as Cloud Security Engineer, DevSecOps, or similar roles within an AWS environment.
• Expertise in managing cloud security controls (IAM, Security Groups/ACLs, WAF, IDS/IPS, load balancing, proxies, VMs, serverless).
• Experience securing Kubernetes and containerized workloads.
• Proficiency with Python/Bash scripting and automation.
• Experience with Infrastructure-as-Code (IaC), preferably Terraform, and CI/CD tooling (e.g., GitHub Actions).
• Strong communication skills to influence and guide teams as a cloud security SME.
• Excellent problem-solving skills for high-complexity environments.
• Excellent written and verbal English.

Preferred Qualifications (Nice to Have):

• AWS certifications (AWS Certified Solutions Architect, AWS Certified DevOps Engineer, AWS Certified Security - Specialty).
• Experience with CSPM, CNAPP, CWPP, and EDR solutions.
• Familiarity with security standards and frameworks (ISO, TSC, NIST) and their application to cloud environments.

Team Culture:

The Security Team at Yotpo thrives on risk-based thinking, vigilance, proactiveness, collaboration, and continuous learning. Every member plays a critical role in protecting our company and our customers. By fostering an atmosphere of trust and mutual respect, we empower each other to embrace challenges, share expertise, and innovate solutions.

What we offer:

• Track to success – work in a dynamic organization with ambient and laid-back office atmosphere
• Individualized career development, rewards, and recognition.
• Work-life balance – 25 days paid vacation with add-ons for loyalty, regular team buildings and celebrations in and outside the country
• Additional health insurance package
• Internal mobility program and refer-a-friend program
• Managing a fixed monthly budget for social benefits thru Re:Benefit – a flexible online benefits solution
• Food vouchers
• E-learning portals and knowledge sharing sessions.
• Company backed Hackathons, Tech conferences, workshops events, etc
• Stocked kitchen and bar.
• Equity in options.
• Flexible hybrid capacity

If you don’t meet 100% of the qualifications outlined above, that’s okay! We believe in hiring people, not just skills. If you have a passion to learn and are excited about eCommerce and technology, then we want to hear from you.

Help us be the best version of Yotpo by building something great together!

We’re looking for a crazy talented Marketing Designer with a strong love for UX/UI, brand, and emerging technologies to join the creative force behind the Yotpo brand.

Yotpo Studio is a team of skilled, passionate creatives, currently in a stage of rapid growth. We’re looking for someone who thrives in a fast-paced environment, pushes creative boundaries, experiments with new tools (including AI), and takes ownership from concept to execution.

You’ll be part of a team that builds a forward-thinking, global brand and culture shaping digital experiences, marketing assets, events, and everything in between that connects our customers and partners to Yotpo.

What you’ll do:

• Take projects end-to-end  from concept, research, and ideation to polished execution
• Deliver a high level of craft across UX and brand: UX flows, wireframes, high-fidelity mockups, interactive prototypes, design systems, and final assets
• Use modern design processes, including research, exploration, iteration, and stakeholder feedback
• Collaborate closely with marketing, product, content, and other teams across the company
• Understand the business and marketing strategy behind each project and translate it into strong design solutions
• Own your work  managing timelines, assets, reviews, and approvals
• Explore and integrate AI-powered tools to improve creativity, speed, workflows, and experimentation

Requirements:

• 3+ years of experience in digital design A strong portfolio showcasing a wide spectrum of work, including branding and UX/UI projects
• Excellent understanding of typography, layout, color theory, responsive and scalable design
• High proficiency in design tools such as:
• Figma, Illustrator, Photoshop, After Effects (Principle or similar tools are a plus)
• Experience or strong curiosity around AI design tools (e.g. generative design, image/video generation, prototyping or workflow automation tools)
• Ability to work independently, make thoughtful design decisions, and own projects without heavy guidance

Nice to have:

• Familiarity with AI design tools and emerging creative technologies, and a passion for experimenting with new ways to enhance design, UX, and brand storytelling.
• Illustration skills
• Motion design
• Experience with AI-based creative tools (Midjourney, Runway, Firefly, ChatGPT workflows, etc.)
• Front-end knowledge
• Video compositing and editing
• Experience working in SaaS companies
• Bachelor’s degree in Visual Communication

We’re a creative force with big ambitions building a trustworthy, inspiring brand that elevates the customer experience.
If you’re curious, tech-savvy, design-driven, and excited about where creativity and AI are headingwe’d love to meet you.

About the role

We are looking for a Senior Product Manager to join Yotpo and help build the next generation of our UGC (User-Generated Content) platform, powered by AI.

This role focuses on creating AI-driven capabilities on top of Yotpo’s core products — enabling brands to better collect, understand, and activate customer content such as reviews, ratings, and visual UGC.

You will work in a strong product trio with design and engineering to discover, validate, and deliver solutions that create real value for customers and drive measurable business impact.

This is a unique opportunity to shape how AI transforms customer content into actionable insights and growth engines for e-commerce brands.

What you’ll do

• Partner closely with engineering and product design in a product trio to discover and deliver impactful solutions
• Lead continuous discovery with customers, prospects, and internal stakeholders
• Define problems worth solving at the intersection of UGC, AI, and e-commerce
• Translate customer and business needs into clear product direction and priorities
• Drive fast iteration cycles from discovery to delivery and learning
• Use qualitative and quantitative insights to inform decisions and measure outcomes
• Work closely with GTM, sales, and customer success to ensure strong product adoption and feedback loops
• Become a domain expert in UGC, customer behavior, and AI-driven product capabilities

Requirements

• 5–7 years of product management experience in SaaS companies
• Proven experience working in empowered product teams
• Strong product discovery and delivery skills
• Experience building or contributing to customer-facing products
• Excellent collaboration skills with engineering, design, and GTM teams
• Strong analytical thinking and outcome-oriented mindset
• Ability to operate in fast-moving, ambiguous environments

Strong advantage

• Experience building AI / LLM-based products or features
• Experience working with data-rich products or recommendation / insight systems
• Background in UGC, reviews, or customer engagement products
• Experience in e-commerce or marketing technology
• Technical fluency and ability to work closely with engineering

Why join Yotpo 

You’ll join a fast-moving team building AI capabilities at the core of Yotpo’s UGC platform.

This is an opportunity to shape how brands turn customer content into intelligent, automated, and scalable growth engines — from insight generation to content optimization and activation.

You’ll work in an empowered product environment, collaborate with leading e-commerce brands, and build products that sit at the heart of Yotpo’s strategy.

The Business Development team at Yotpo is a group of strategic, high-energy, and collaborative thinkers who are passionate about building the connective tissue of the eCommerce world. We work across all levels of the global organization to execute our integrated marketing platform vision. Our culture values innovation and ownership—where you are expected to identify challenges, provide solutions, and turn ecosystem signals into action.

As the Director of Product Partnerships & strategic BD, you will lead our global integrations strategy to ensure Yotpo maintains the right technology alliances to fuel our exponential growth. You will be the bridge between our partners and our product teams, directly impacting customer retention, win rates, and our position as a central player in the ecosystem.

Key Responsibilities:

• Partnership Formation: form new first-of-a-kind integrations and commercial alliances with the world’s leading commerce, social & marketing platforms, to constantly give Yotpo and its customers a competitive advantage.
• Relationship Management: Directly manage strategic relationships with Tier-1 partners (e.g., Google, Meta, TikTok, Attentive) to identify new GTM and product opportunities and insights.
• App-Market Leadership: Lead the strategy and execution of Yotpo’s App Market vision in collaboration with Product Leadership; identify and negotiate first-of-a-kind partnerships that create a competitive advantage.
• Cross-Functional Collaboration: Serve as the bridge between BD and Product; bring ecosystem signals to the Tel Aviv HQ to influence the product roadmap and build business cases for new integrations.
• Team Development: Manage a Product Partnerships Manager responsible for qualifying, onboarding, and supporting new integrations with ecommerce apps and marketing platforms.
• GTM Enablement: Partner with Product Marketing and L&E to ensure client-facing teams are equipped to leverage integrations; build frameworks for legal, commercial, and technical partner support.
• Performance Tracking: Work with Partner Ops to report on the App Market’s value, including impact on sales win rates, lead generation, and customer stickiness.

Required Skills:

• Experience: 5+ years in the eCommerce space at a fast-growing SaaS company in a strategic customer or partner-facing role.
• Strategic Mindset: A proven track record of running strategic partner relationships and overseeing the entire integration lifecycle—from value identification to release.
• Technical Literacy: Strong product and technical skillset, with the ability to navigate discussions with Engineering and Product leadership and understand integration concepts and material, such as APIs and SDKs.
• Communication: Exceptional interpersonal skills with the ability to partner with global business leaders, balancing local market needs with global consistency.
• Analytical Rigor: A detail-oriented and analytical mindset with comfort in data, reporting, and process optimization.
• Deal Negotiator: Experience negotiating complex business deals and legal agreements for product collaboration / integration led opportunities

Preferred Qualifications (Nice to Have):

• 4+ years in product partnerships, product management or solution engineering roles
• Proven experience working with Shopify, Magento Commerce, Salesforce Commerce, Meta Shops, TikTok Shop, Google Shopping and similar commerce platforms

Join Us:

Yotpo is a place where your ideas make an impact, your growth matters, and your work helps brands around the world succeed. We thrive in a fast-paced environment and value inclusive thinkers who like to challenge the status quo.

#LI-Hybrid

The Business Development team at Yotpo is a group of strategic, high-energy, and collaborative thinkers who are passionate about building the connective tissue of the eCommerce world. We work across all levels of the global organization to execute our integrated marketing platform vision. Our culture values innovation and ownership—where you are expected to identify challenges, provide solutions, and turn ecosystem signals into action.

As the Director of Product Partnerships & strategic BD, you will lead our global integrations strategy to ensure Yotpo maintains the right technology alliances to fuel our exponential growth. You will be the bridge between our partners and our product teams, directly impacting customer retention, win rates, and our position as a central player in the ecosystem.

Key Responsibilities:

• Partnership Formation: form new first-of-a-kind integrations and commercial alliances with the world’s leading commerce, social & marketing platforms, to constantly give Yotpo and its customers a competitive advantage.
• Relationship Management: Directly manage strategic relationships with Tier-1 partners (e.g., Google, Meta, TikTok, Attentive) to identify new GTM and product opportunities and insights.
• App-Market Leadership: Lead the strategy and execution of Yotpo’s App Market vision in collaboration with Product Leadership; identify and negotiate first-of-a-kind partnerships that create a competitive advantage.
• Cross-Functional Collaboration: Serve as the bridge between BD and Product; bring ecosystem signals to the Tel Aviv HQ to influence the product roadmap and build business cases for new integrations.
• Team Development: Manage a Product Partnerships Manager responsible for qualifying, onboarding, and supporting new integrations with ecommerce apps and marketing platforms.
• GTM Enablement: Partner with Product Marketing and L&E to ensure client-facing teams are equipped to leverage integrations; build frameworks for legal, commercial, and technical partner support.
• Performance Tracking: Work with Partner Ops to report on the App Market’s value, including impact on sales win rates, lead generation, and customer stickiness.

Required Skills:

• Experience: 5+ years in the eCommerce space at a fast-growing SaaS company in a strategic customer or partner-facing role.
• Strategic Mindset: A proven track record of running strategic partner relationships and overseeing the entire integration lifecycle—from value identification to release.
• Technical Literacy: Strong product and technical skillset, with the ability to navigate discussions with Engineering and Product leadership and understand integration concepts and material, such as APIs and SDKs.
• Communication: Exceptional interpersonal skills with the ability to partner with global business leaders, balancing local market needs with global consistency.
• Analytical Rigor: A detail-oriented and analytical mindset with comfort in data, reporting, and process optimization.
• Deal Negotiator: Experience negotiating complex business deals and legal agreements for product collaboration / integration led opportunities

Preferred Qualifications (Nice to Have):

• 4+ years in product partnerships, product management or solution engineering roles
• Proven experience working with Shopify, Magento Commerce, Salesforce Commerce, Meta Shops, TikTok Shop, Google Shopping and similar commerce platforms

Join Us:

Yotpo is a place where your ideas make an impact, your growth matters, and your work helps brands around the world succeed. We thrive in a fast-paced environment and value inclusive thinkers who like to challenge the status quo.

Base Salary: $175,000 - $225,000* (Note: Compensation ranges are determined by multiple factors unique to each candidate, including skills and local market benchmarks.)

#LI-Hybrid

We’re looking for a strategic and experienced Customer Success Manager to join our Upmarket team and lead relationships with some of the world’s most recognized eCommerce brands. In this role, you’ll act as a trusted advisor—owning relationships end-to-end, driving measurable business outcomes, and ensuring customers achieve success and growth across Yotpo’s platform.

• Own customer relationships post-onboarding through renewal, developing success plans that align with business goals and measurable outcomes
• Deliver a true consultant perspective in every interaction—creating tailored strategies based on each customer’s goals, challenges, and opportunities
• Partner closely with Account Managers to drive retention, expansion, and accurate revenue forecasting
• Proactively track adoption and performance metrics, managing risk through regular engagement and leading resolution strategies when challenges arise.
• Lead strategic QBRs and executive-level conversations that align Yotpo’s roadmap to customer objectives.
• Build and maintain strong, multi-threaded relationships with stakeholders across enterprise organizations, from day-to-day operators to C-suite executives.
• Collaborate cross-functionally across global teams with Product, Sales, Marketing, and R&D to deliver a seamless, high-impact customer experience.
• Independently pilots client escalations, framing issues constructively, and aligning stakeholders on resolution paths. 
• Advocate for customer needs internally, influencing product innovation and roadmap priorities. Ability to translate complex customer needs into actionable solutions for our product and engineering teams. 
• Develop and maintain a deep understanding of Yotpo’s products and the broader marketing landscape, staying ahead of industry trends and best practices.

About You:

• 5-7 years of CS or Account Management experience required (ideally from a MarTech company)
• A strategic advisor skilled in managing complex customer relationships and engaging C-suite leaders.
• Analytical and data-driven, using insights to measure performance and demonstrate business impact.
• Commercially savvy, with a strong understanding of renewal, retention, and expansion levers.
• Collaborative and effective at aligning cross-functional teams toward shared goals.
• An exceptional communicator and storyteller with strong presentation and executive engagement skills.
• Solutions-oriented, with excellent problem-solving and analytical capabilities.
• Highly organized and detail-oriented, with strong project management skills and the ability to coordinate multiple client initiatives simultaneously under tight timelines.

If you don’t meet 100% of the qualifications outlined above, that’s okay! We believe in hiring people, not just skills. If you have a passion to learn and are excited about eCommerce and technology, then we want to hear from you.

About Yotpo – Canada:

• Company sponsored RRSP matching.
• 100% coverage of additional benefits programme.
• Equity in options.
• Individualized career development, rewards and recognition.
• Wellness and philanthropic programming and events.
• We are now working in a hybrid capacity.

Base salary $110,000- 130,000

In addition to base salary, this role includes a variable compensation component. 

Base salary ranges are determined by multiple factors unique to each candidate, including skills and local market benchmarks.

Yotpo’s employee-centric culture has consistently earned us coveted spots on Built In’s Best Places to Work lists in both NYC and Austin over the years. Directly inspired by employee feedback, we create opportunities to bring our teams together. Yotpo programming includes team events, educational fireside chats, end of year celebrations, affinity groups and partnerships.

Yotpo is for everyone, and we’re committed to anti-racist work. We welcome and employ people regardless of race, color,  gender identity, religion, genetic information, parental or pregnancy status, national origin, sexual orientation, age, citizenship, marital status, disability, or Veteran status. We are proud to be an equal opportunity employer,  a place where your voice is heard and your perspective is encouraged. Come join us and help us build a global company where we're all proud to belong.

Artificial Intelligence (AI) Disclosure
If AI is used to screen, assess, or select applicants, employers must disclose this in the publicly advertised job posting. “AI” is broadly defined to mean “a machine-based system that, for explicit or implicit objectives, infers from the input it receives in order to generate outputs such as predictions, content, recommendations or decisions that can influence physical or virtual environments.”

We’re looking for a strategic and experienced Customer Success Manager to join our Upmarket team and lead relationships with some of the world’s most recognized eCommerce brands. In this role, you’ll act as a trusted advisor—owning relationships end-to-end, driving measurable business outcomes, and ensuring customers achieve success and growth across Yotpo’s platform.

• Own customer relationships post-onboarding through renewal, developing success plans that align with business goals and measurable outcomes
• Deliver a true consultant perspective in every interaction—creating tailored strategies based on each customer’s goals, challenges, and opportunities
• Partner closely with Account Managers to drive retention, expansion, and accurate revenue forecasting
• Proactively track adoption and performance metrics, managing risk through regular engagement and leading resolution strategies when challenges arise.
• Lead strategic QBRs and executive-level conversations that align Yotpo’s roadmap to customer objectives.
• Build and maintain strong, multi-threaded relationships with stakeholders across enterprise organizations, from day-to-day operators to C-suite executives.
• Collaborate cross-functionally across global teams with Product, Sales, Marketing, and R&D to deliver a seamless, high-impact customer experience.
• Independently pilots client escalations, framing issues constructively, and aligning stakeholders on resolution paths. 
• Advocate for customer needs internally, influencing product innovation and roadmap priorities. Ability to translate complex customer needs into actionable solutions for our product and engineering teams. 
• Develop and maintain a deep understanding of Yotpo’s products and the broader marketing landscape, staying ahead of industry trends and best practices.

About You:

• 3-5 years of CS or Account Management experience required (ideally from a MarTech company)
• A strategic advisor skilled in managing complex customer relationships and engaging C-suite leaders.
• Analytical and data-driven, using insights to measure performance and demonstrate business impact.
• Commercially savvy, with a strong understanding of renewal, retention, and expansion levers.
• Collaborative and effective at aligning cross-functional teams toward shared goals.
• An exceptional communicator and storyteller with strong presentation and executive engagement skills.
• Solutions-oriented, with excellent problem-solving and analytical capabilities.
• Highly organized and detail-oriented, with strong project management skills and the ability to coordinate multiple client initiatives simultaneously under tight timelines.

If you don’t meet 100% of the qualifications outlined above, that’s okay! We believe in hiring people, not just skills. If you have a passion to learn and are excited about eCommerce and technology, then we want to hear from you.

About Yotpo US:

• 100% coverage of employee medical premiums; 90% coverage for dependent/family premiums.
• 100% coverage of employee dental + vision premiums.
• Comprehensive life and disability insurance.
• Flexible Time Off (FTO) policy, sick time, and paid holidays.
• Equity in options.
• Company sponsored 401K matching.
• Pre-tax Commuter and Healthcare benefits.
• Comprehensive paid leave for new parents and Dependent Care FSA.
• Individualized career development, rewards and recognition.
• Wellness and philanthropic programming and events.
• We are now working in a hybrid capacity 

Yotpo’s employee-centric culture has consistently earned us coveted spots on Built In’s Best Places to Work lists in both NYC and Austin over the years. Directly inspired by employee feedback, we create opportunities to bring our teams together. Yotpo programming includes team events, educational fireside chats, end of year celebrations, affinity groups and partnerships.

Yotpo is for everyone, and we’re committed to anti-racist work. We welcome and employ people regardless of race, color,  gender identity, religion, genetic information, parental or pregnancy status, national origin, sexual orientation, age, citizenship, marital status, disability, or Veteran status. We are proud to be an equal opportunity employer,  a place where your voice is heard and your perspective is encouraged. Come join us and help us build a global company where we're all proud to belong.

Base salary $100,000- 120,000

In addition to base salary, this role includes a variable compensation component. 

Base salary ranges are determined by multiple factors unique to each candidate, including skills and local market benchmarks.

Artificial Intelligence (AI) Disclosure
If AI is used to screen, assess, or select applicants, employers must disclose this in the publicly advertised job posting. “AI” is broadly defined to mean “a machine-based system that, for explicit or implicit objectives, infers from the input it receives in order to generate outputs such as predictions, content, recommendations or decisions that can influence physical or virtual environments.”

Yotpo is a leading eCommerce retention marketing platform that helps brands create smarter, higher-converting customer experiences. Our Product team plays a central role in shaping the future of our platform, building scalable and innovative solutions that power thousands of global brands.

As a Platform Product Lead, you will own the strategy and evolution of core platform capabilities that support multiple Yotpo products. You’ll work at the intersection of scale, performance, and innovation, collaborating closely with cross-functional teams to deliver impactful solutions that drive business growth and customer value.

Why Join Us:

• Play a key role in shaping the foundation of Yotpo’s platform and influencing multiple products used by thousands of global brands
• Work on strategic, cross-product initiatives with high visibility and impact across the organization
• Grow your leadership and technical expertise while partnering with senior stakeholders across Product and Engineering

Key Responsibilities:

• Own the strategy and roadmap for Yotpo’s platform capabilities, ensuring scalability, reliability, and alignment with business goals
• Lead the end-to-end product lifecycle, from discovery and ideation through development, launch, and continuous improvement
• Collaborate closely with Engineering, Data, and Product teams to define and deliver platform solutions that support multiple product lines
• Translate complex technical and business requirements into clear product specifications and priorities
• Drive cross-functional initiatives by working with stakeholders across Product, R&D, Customer Success, and Sales

Required Skills:

• Strong leadership and mentorship skills
• 3+ years of experience as a Product Manager in a product-first company
• At least 1 year of experience leading Product Managers or in a similar leadership role
• Proven experience delivering both UX-intensive products and technically complex integrations
• Experience working on large-scale products serving thousands of customers in collaboration with multiple product groups
• Excellent written and verbal communication skills in English
• Technical experience in Engineering, SRE or Tech Support - a huge advantage

At Yotpo, we believe in hiring people who are passionate about their craft. If you’re excited about this role and ready to dive into meaningful work, we’d love to hear from you.

We are looking for a highly skilled and leadership-oriented Corporate Controller to join our finance team. In this pivotal role, you will oversee the global financial operations, ensuring accuracy, compliance, and strategic excellence. As a Corporate Controller, you won't just be "doing the books",you will be the orchestrator of our financial integrity, leading a talented team to reach high standards while fostering a collaborative and professional environment.

Key Responsibilities

• Financial Reporting & Consolidation: Lead the global month-end and year-end closing processes. Oversee the preparation of consolidated financial statements in accordance with US GAAP. Manage the relationship with external auditors and resolve complex accounting issues.
• Treasury & Cash Management: Strategically manage global cash flow, oversee bank relationships, and ensure robust liquidity planning and reporting to support the company’s growth.
• Israeli Entity Management: Direct the financial operations of the Israeli parent company, including tax compliance (CIT, VAT), statutory reporting, and oversight of the AP and procurement cycles.
• FP&A Collaboration & BVA: Partner closely with the FP&A team to perform monthly Budget vs. Actual (BVA) analysis. Provide insights into variances and support the company’s forecasting and planning processes.
• Revenue Recognition (ASC 606): Provide high-level oversight on revenue recognition processes. Analyze complex customer contracts and ensure seamless integration between sales operations and financial reporting across multiple information systems.
• Team Leadership: Lead, mentor, and develop a high-performing finance team. You will be responsible for setting clear KPIs and ensuring targets are met through an assertive yet supportive leadership style, promoting professional growth within the team.
• Process Optimization: Act as a focal point for cross-departmental projects, streamlining financial workflows and implementing advanced systems and AI toolst).

Requirements

• CPA with a Big 4 background – Must.
• Experience: 5+ years of experience in senior finance roles (Controller / Senior Controller) within the Hi-Tech/SaaS industry – Must.
• Note: We are looking for an experienced professional, this is not an entry-level/Assistant Controller position.
• Language: Fluent English (written and verbal) – Must. Ability to lead professional discussions and prepare complex reports in English.
• Managerial Experience: Proven track record of managing a professional finance team and reaching high-level goals.
• Tech Orientation: Strong technological orientation with the ability to master and optimize financial information systems.
• Systems (Significant Advantage): Proficiency or hands-on experience with:
• ERP & revenues: NetSuite, Zuora.
• Spend Management & Procurement: Zip, Mesh.
• Project Management & CRM: Monday.com, Salesforce.
• Personal Attributes: Detail-oriented, strategic thinker, and a proactive problem-solver.
• Education: Bachelor’s degree in Accounting/Economics (MBA is a plus).

Yotpo is a leading eCommerce retention marketing platform that helps brands create smarter, higher-converting customer experiences. Our Product team plays a central role in shaping the future of our platform, building scalable and innovative solutions that power thousands of global brands.

As a Platform Product Lead, you will own the strategy and evolution of core platform capabilities that support multiple Yotpo products. You’ll work at the intersection of scale, performance, and innovation, collaborating closely with cross-functional teams to deliver impactful solutions that drive business growth and customer value.

Why Join Us:

• Play a key role in shaping the foundation of Yotpo’s platform and influencing multiple products used by thousands of global brands
• Work on strategic, cross-product initiatives with high visibility and impact across the organization
• Grow your leadership and technical expertise while partnering with senior stakeholders across Product and Engineering

Key Responsibilities:

• Own the strategy and roadmap for Yotpo’s platform capabilities, ensuring scalability, reliability, and alignment with business goals
• Lead the end-to-end product lifecycle, from discovery and ideation through development, launch, and continuous improvement
• Collaborate closely with Engineering, Data, and Product teams to define and deliver platform solutions that support multiple product lines
• Translate complex technical and business requirements into clear product specifications and priorities
• Drive cross-functional initiatives by working with stakeholders across Product, R&D, Customer Success, and Sales

Required Skills:

• Strong leadership and mentorship skills
• 3+ years of experience as a Product Manager in a product-first company
• At least 1 year of experience leading Product Managers or in a similar leadership role
• Proven experience delivering both UX-intensive products and technically complex integrations
• Experience working on large-scale products serving thousands of customers in collaboration with multiple product groups
• Excellent written and verbal communication skills in English
• Technical experience in Engineering, SRE or Tech Support - a huge advantage

What we offer:

• Track to success – work in a dynamic organization with ambient and laid-back office atmosphere
• Individualized career development, rewards, and recognition.
• Work-life balance – 25 days paid vacation with add-ons for loyalty, regular team buildings and celebrations in and outside the country
• Additional health insurance package
• Internal mobility program and refer-a-friend program
• Managing a fixed monthly budget for social benefits thru Re:Benefit – a flexible online benefits solution
• Food vouchers
• E-learning portals and knowledge sharing sessions.
• Company backed Hackathons, Tech conferences, workshops events, etc
• Stocked kitchen and bar.
• Equity in options.
• Flexible hybrid capacity

We’re looking for curious, driven, and collaborative individuals who are excited to build impactful products at scale. If you’re passionate about platform thinking, solving complex challenges, and shaping the future of eCommerce technology—we’d love to hear from you.

Join us and grow your career while making a meaningful impact at Yotpo!

As we build Yotpo’s next generation platform, we’re also exploring how AI can power smarter, more personalized eCommerce experiences. If you’re excited about leveraging AI technologies alongside modern engineering practices, this role is a great opportunity to make a meaningful, lasting impact.

Our DevOps team plays a pivotal role in ensuring our cloud infrastructure is scalable, reliable, and secure. As a DevOps Team Lead, you will guide a high-performing, international team, optimize cloud infrastructure, and influence cross-functional projects that directly impact our customers and all R&D teams. 

Why Join Us:

• Lead and shape a critical function at the heart of Yotpo’s platform.
• Drive initiatives that improve reliability, developer productivity, and reduce operational expenditure.
• Grow as an engineer and technical leader at scale by mentoring talented engineers and contributing to infrastructure modernization from design to implementation.
• Access continuous learning opportunities through certifications, conferences, and hands-on experimentation with cutting-edge technologies.

Key Responsibilities:

• Lead a high-performing, international DevOps team, fostering a culture of continuous improvement.
• Maintain, design, and optimize Yotpo’s cloud infrastructure to improve product quality, boost development velocity, and reduce operational costs.
• Make data-driven decisions by collecting and analyzing metrics to prioritize the most impactful initiatives.
• Lead and contribute to technical initiatives that require collaboration across multiple R&D teams.

Requirеments:

• 2+ years of experience leading Cloud/DevOps teams.
• 4+ years of experience as a DevOps engineer.
• Hands-on experience with AWS (EKS, EC2, RDS, IAM, VPC).
• Expert-level knowledge in containers and container orchestration (Kubernetes).
• Scripting (Bash, Python) and infrastructure-as-code (Terraform, CloudFormation) expertise.
• Experience with observability platforms (Grafana, Prometheus, ELK stack, OpenTelemetry).
• Strong experience authoring and tuning CI/CD pipelines (e.g., GitHub Actions).
• Proven experience in incident response, troubleshooting distributed systems, and implementing corrective actions.
• Experience working in large-scale production environments.
• Bachelor’s degree in Computer Science, Telecommunications, or a relevant field.

Preferred Qualifications (Nice to Have):

• AWS Certifications (Solutions Architect, SysOps/CloudOps, Developer, DevOps).
• Kubernetes Certifications (CKA, CKAD).
• Master’s degree in Computer Science, Telecommunications, or relevant.
• Experience designing and building Internal Developer Platforms (IDPs) that enable self-service capabilities for software engineering teams.
• Knowledge of security best practices and compliance frameworks (ISO 27001, SOC 2).

What we offer:

• Track to success – work in a dynamic organization with an ambient and laid-back office atmosphere.
• Individualized career development, rewards, and recognition.
• Work-life balance – 25 days’ paid vacation with add-ons for loyalty, regular team buildings and celebrations in and outside the country.
• Additional health insurance package.
• Internal mobility program and refer-a-friend program.
• Managing a fixed monthly budget for social benefits thru Re:Benefit – a flexible online benefits solution.
• Food vouchers.
• E-learning portals and knowledge-sharing sessions.
• Company-backed hackathons, tech conferences, workshops, etc.
• Stocked kitchen and bar.
• Employee stock option plan.
• Flexible hybrid capacity.

If you don’t meet 100% of the qualifications outlined above, that’s okay! We believe in hiring people, not just skills. If you have a passion to learn and are excited about eCommerce and technology, then we want to hear from you.

Help us be the best version of Yotpo by building something great together!

Yotpo helps brands turn first-time shoppers into lifelong customers through reviews and loyalty.

We have teams across the world, including the US, Canada, UK, Israel, Bulgaria, and Australia — and we’re still growing. Our primary goal is to deliver the best technology in the industry.

You can hear all about it in our latest brand video.

Sounds exciting? Then read on, because we’re in pursuit of the best and the brightest.

About the Role

We’re looking for a Tier 2 Technical Support Engineer to join our global support organization. In this role, you’ll handle complex technical issues, act as a key escalation point for the support team, and work closely with Product and R&D to identify root causes and drive long-term solutions.

This role goes beyond resolving tickets. We’re looking for someone who brings strong ownership, sound judgment, and the ability to create clarity in complex situations. You’ll help identify systemic issues, improve support operations, and contribute to the growth of the wider team through knowledge sharing, mentoring and guidance, and cross-functional collaboration.

What You’ll Do

• Investigate and resolve complex technical issues escalated from Tier 1 and internal teams 
• Troubleshoot across product components, APIs, integrations, and platform behavior
• Serve as the technical escalation point for high-impact customer cases
• Partner with Product and R&D to diagnose root causes and drive fixes
• Identify recurring issues and lead efforts to implement long-term solutions
• Analyze support trends and recommend product or process improvements
• Improve support workflows and operational efficiency
• Mentor and support Tier 1 and Tier 2 engineers through technical guidance, knowledge sharing, and day-to-day professional support 
• Communicate customer pain points and technical insights to cross-functional teams
• Take initiative in driving support-related process improvements and operational excellence

What We’re Looking For

• 2+ years of B2B technical support experience
• Experience supporting complex SaaS platforms
• Strong troubleshooting and analytical skills
• Ability to quickly understand and navigate complex systems
• Excellent English communication skills
• A proactive, ownership-driven mindset
• Strong collaboration skills when working with Product, R&D, and cross-functional teams
• Strong sense of ownership and accountability
• Strong communication and stakeholder management skills

Nice to Have

• Experience leading internal initiatives or improving team processes
• Experience delivering training or mentoring peers
• Exposure to incident coordination or handling high-severity customer escalations
• Demonstrated interest in helping others grow and improving team effectiveness

Technical Skills

• HTML & CSS (required)
• SQL (required)
• JavaScript (advantage)
• APIs and integrations (advantage)

What we offer:

• Track to success – work in a dynamic organization with ambient and laid-back office atmosphere
• Individualized career development, rewards, and recognition.
• Work-life balance – 25 days paid vacation with add-ons for loyalty, regular team buildings and celebrations in and outside the country
• Additional health insurance package
• Internal mobility program and refer-a-friend program
• Managing a fixed monthly budget for social benefits thru Re:Benefit – a flexible online benefits solution
• Food vouchers
• E-learning portals and knowledge sharing sessions.
• Company backed Hackathons, Tech conferences, workshops events, etc
• Stocked kitchen and bar.
• Equity in options.
• Flexible hybrid capacity

If you don’t meet 100% of the qualifications outlined above, that’s okay! We believe in hiring people, not just skills. If you have a passion to learn and are excited about eCommerce and technology, then we want to hear from you.

Help us be the best version of Yotpo by building something great together!

Yotpo is leading the next era of trust and loyalty in eCommerce. With AI-powered Reviews and Loyalty solutions, we help brands turn browsers into customers and customers into advocates. Through deep integrations across the eCommerce ecosystem and the trust of over 30,000 global brands, Yotpo delivers seamless omnichannel experiences that increase conversion, strengthen customer relationships, and drive profitable, long-term growth.

Yotpo’s MM Account Executives are high-visibility, high-impact, competitively compensated, and integral to our continued growth strategy and expansion of our footprint within the market. From retail companies that are household names to digitally native brands, you will be targeting and working closely with high recognition names of the caliber of Chubbies, Brooklinen, and Allbirds. Given the notable nature of these brands and the corresponding opportunity for a long-term and impactful partnership, it’s necessary that whomever joins the Yotpo team approaches each point of contact carefully and strategically, with exceptional attention to detail.

You will:

• Drive Revenue & Own Results: Outbound and strategically nurture and close leads from our Partnership division, inbound marketing initiatives, and Sales Development Representatives. You own your results and figure out creative ways to win.
• Maximize Earning Potential: Go above and beyond in your sales performance, taking full advantage of an uncapped commission plan, OTE, and accelerators.
• Tailor Solutions for Customers: Introduce Yotpo’s comprehensive suite of products to new prospect accounts, focused on value based selling
• Collaborate Across Teams: Work closely with sales, account management, marketing, and product teams to ensure seamless solutions for customers.
• Industry Expertise & Thought Leadership: Prospect accounts across a broad cross-section of industries, gaining deep insights to speak authoritatively about industry and vertical trends.
• Manage Complex Sales Cycles: Deliver maximum revenue potential by managing full, complex sales cycles, forecasting sales activity, and driving results while creating satisfied, long-term customers.

Ideally, you’ll bring:

• 3+ years of quota-carrying experience, with a record of top performance
• 2+ years carrying a mid-market quota at a SaaS provider
• At least 1 year managing quarter-long sales cycles: you know how to navigate a complex organization, connecting with managers to C-level stakeholders
• Demonstrated ownership in all aspects of territory management and ability to leverage internal resources effectively (SDRs, Partners, Marketing, etc.)
• An ability to thrive in constantly changing, fast-paced, high-growth environments
• Extra kudos for marketing or entrepreneurial experience

If you don’t meet 100% of the qualifications outlined above, that’s okay! We believe in hiring people, not just skills. If you have a passion to learn and are excited about eCommerce and technology, then we want to hear from you.

About Yotpo – Canada:

• Company sponsored RRSP matching.
• 100% coverage of additional benefits programme.
• Equity in options.
• Individualized career development, rewards and recognition.
• Wellness and philanthropic programming and events.

Yotpo’s employee-centric culture has consistently earned us coveted spots on Built In’s Best Places to Work lists in both NYC and Austin and Mogul’s Companies with Most Inclusive Benefits over the years. Directly inspired by employee feedback, we create opportunities to bring our teams together. Yotpo programming includes team events, educational fireside chats, end of year celebrations, affinity groups, and partnerships.

Yotpo is for everyone, and we’re committed to anti-racist work. We welcome and employ people regardless of race, color, gender identity, religion, genetic information, parental or pregnancy status, national origin, sexual orientation, age, citizenship, marital status, disability, or Veteran status. We are proud to be an equal opportunity employer, a place where your voice is heard and your perspective is encouraged. Come join us and help us build a global company where we’re all proud to belong.

Total Compensation based on experience $140,000 – $180,000

#LI-Hybrid

Yotpo's Enterprise Account Executives are high-visibility, high-impact, competitively compensated, and integral to our continued growth strategy and expansion of our footprint within the Enterprise. From retail companies that are household names to digitally native brands, you will be targeting and working closely with high recognition names of the caliber of Chubbies, Brooklinen, and Allbirds. Given the notable nature of these brands and the corresponding opportunity for a long-term and impactful partnership, it’s necessary that whomever joins the Yotpo team approaches each point of contact carefully and strategically, with exceptional attention to detail.

You will:

• Drive Revenue & Own Results: Outbound and strategically nurture and close leads from our Partnership division, inbound marketing initiatives, and Enterprise Sales Development Representatives. You own your results and figure out creative ways to win.
• Maximize Earning Potential: Go above and beyond in your sales performance, taking full advantage of an uncapped commission plan, OTE, and accelerators.
• Tailor Solutions for Customers: Introduce Yotpo’s comprehensive suite of products to new prospect accounts, focused on value based selling
• Collaborate Across Teams: Work closely with sales, account management, marketing, and product teams to ensure seamless solutions for customers.
• Industry Expertise & Thought Leadership: Prospect accounts across a broad cross-section of industries, gaining deep insights to speak authoritatively about industry and vertical trends.
• Manage Complex Sales Cycles: Deliver maximum revenue potential by managing full, complex sales cycles, forecasting sales activity, and driving results while creating satisfied, long-term customers.

Ideally, you’ll bring:

• 4+ years of quota-carrying experience, with a record of top performance
• 2+ years carrying a mid-market/enterprise quota at a SaaS provider
• At least 1 year managing quarter-long sales cycles: you know how to navigate a complex organization, connecting with managers to C-level stakeholders
• Demonstrated ownership in all aspects of territory management and ability to leverage internal resources effectively (SDRs, Partners, Marketing, etc.)
• An ability to thrive in constantly changing, fast-paced, high-growth environments
• Extra kudos for marketing or entrepreneurial experience
• Must have a valid U.S. work authorization to apply

If you don’t meet 100% of the qualifications outlined above, that’s okay! We believe in hiring people, not just skills. If you have a passion to learn and are excited about eCommerce and technology, then we want to hear from you.

About Yotpo - Canada:

• Company sponsored RRSP matching.
• 100% coverage of additional benefits programme.
• Equity in options.
• Individualized career development, rewards and recognition.
• Wellness and philanthropic programming and events.

Yotpo’s employee-centric culture has consistently earned us coveted spots on Built In’s Best Places to Work lists in both NYC and Austin and Mogul’s Companies with Most Inclusive Benefits over the years. Directly inspired by employee feedback, we create opportunities to bring our teams together. Yotpo programming includes team events, educational fireside chats, end of year celebrations, affinity groups, and partnerships.

Yotpo is for everyone, and we’re committed to anti-racist work. We welcome and employ people regardless of race, color,  gender identity, religion, genetic information, parental or pregnancy status, national origin, sexual orientation, age, citizenship, marital status, disability, or Veteran status. We are proud to be an equal opportunity employer,  a place where your voice is heard and your perspective is encouraged. Come join us and help us build a global company where we're all proud to belong.

Yotpo's Enterprise Account Executives are high-visibility, high-impact, competitively compensated, and integral to our continued growth strategy and expansion of our footprint within the Enterprise. From retail companies that are household names to digitally native brands, you will be targeting and working closely with high recognition names of the caliber of Chubbies, Brooklinen, and Allbirds. Given the notable nature of these brands and the corresponding opportunity for a long-term and impactful partnership, it’s necessary that whoever joins the Yotpo team approaches each point of contact carefully and strategically, with exceptional attention to detail.

You will:

• Drive Revenue & Own Results: Outbound and strategically nurture and close leads from our Partnership division, inbound marketing initiatives, and Enterprise Sales Development Representatives. You own your results and figure out creative ways to win.
• Maximize Earning Potential: Go above and beyond in your sales performance, taking full advantage of an uncapped commission plan, OTE, and accelerators.
• Tailor Solutions for Customers: Introduce Yotpo’s comprehensive suite of products to new prospect accounts, focused on value based selling
• Collaborate Across Teams: Work closely with sales, account management, marketing, and product teams to ensure seamless solutions for customers.
• Industry Expertise & Thought Leadership: Prospect accounts across a broad cross-section of industries, gaining deep insights to speak authoritatively about industry and vertical trends.
• Manage Complex Sales Cycles: Deliver maximum revenue potential by managing full, complex sales cycles, forecasting sales activity, and driving results while creating satisfied, long-term customers.

Ideally, you’ll bring:

• 4+ years of quota-carrying experience, with a record of top performance
• 2+ years carrying a mid-market/enterprise quota at a SaaS provider
• At least 1 year managing quarter-long sales cycles: you know how to navigate a complex organization, connecting with managers to C-level stakeholders
• Demonstrated ownership in all aspects of territory management and ability to leverage internal resources effectively (SDRs, Partners, Marketing, etc.)
• An ability to thrive in constantly changing, fast-paced, high-growth environments
• Extra kudos for marketing or entrepreneurial experience
• Must have a valid U.S. work authorization to apply

If you don’t meet 100% of the qualifications outlined above, that’s okay! We believe in hiring people, not just skills. If you have a passion to learn and are excited about eCommerce and technology, then we want to hear from you.

About Yotpo US:

• 100% coverage of employee medical premiums; 90% coverage for dependent/family premiums.
• 100% coverage of employee dental + vision premiums.
• Comprehensive life and disability insurance.
• Flexible Time Off (FTO) policy, sick time, and paid holidays.
• Equity in options.
• Company sponsored 401K matching.
• Pre-tax Commuter and Healthcare benefits.
• Comprehensive paid leave for new parents and Dependent Care FSA.
• Individualized career development, rewards, and recognition.
• Wellness and philanthropic programming and events.
• We are now working in a flexible hybrid capacity.

Yotpo’s employee-centric culture has consistently earned us coveted spots on Built In’s Best Places to Work lists in both NYC and Austin over the years. Directly inspired by employee feedback, we create opportunities to bring our teams together. Yotpo programming includes team events, educational fireside chats, end of year celebrations, affinity groups, and partnerships.

Yotpo is for everyone, and we’re committed to anti-racist work. We welcome and employ people regardless of race, color,  gender identity, religion, genetic information, parental or pregnancy status, national origin, sexual orientation, age, citizenship, marital status, disability, or Veteran status. We are proud to be an equal opportunity employer,  a place where your voice is heard and your perspective is encouraged. Come join us and help us build a global company where we're all proud to belong.

Total Compensation based on experience $220,000 - $270,000

This is an upcapped role, with additional accelerators 

Compensation ranges are determined by multiple factors unique to each candidate, including skills and local market benchmarks.

Relocation assistance is available for qualified candidates.

As a Finance Applications Implementer, we are looking for someone with a strong understanding of billing and financial processes and experience working with platforms such as Zuora and NetSuite. The ideal candidate can quickly understand our current system setup and business objectives in order to support implementation initiatives and identify opportunities for improvement.

You will join our global team and collaborate closely with multiple departments across the organization.

What you'll do:

• Support the implementation and configuration of finance application solutions, primarily within Zuora and integrated platforms such as NetSuite and Salesforce
• Translate business requirements and functional specifications into system configurations and process improvements
• Design, test, and implement solutions that support billing, invoicing, collections, and other financial workflows while aligning with industry best practices
• Collaborate with cross-functional teams including Marketing, Sales, Customer Success, Finance, Business Operations, Delivery, and Support to support system initiatives and operational needs
• Contribute to the implementation and optimization of integrated systems across Salesforce, Zuora, and NetSuite to support billing and revenue operations
• Support cross-platform initiatives involving financial processes and system integrations
• Work within an agile environment by participating in requirement gathering, documenting user stories, and supporting testing and system validation
• Document system configurations, process flows, and technical design specifications

What to bring:

• Experience supporting implementations or process improvements in billing or other finance teams.
• Understanding of financial processes such as invoicing, collections, payment processing, and reconciliation
• Familiarity with system platforms such as Zuora, NetSuite, Salesforce, or other CRM/ERP solutions
• Understanding of system scalability, security, and maintainability considerations in system design and development
• Bachelor’s Degree or equivalent experience
• Strong project coordination and stakeholder management skills

Bonus points for:

• Experience working with Zuora Platform operations or subscription management platforms
• Exposure to system automation, scripting, or platform customization
• Demonstrated commitment to professional development in financial systems, billing operations, or CRM platforms
• Experience collaborating with Finance, Revenue Operations, or Billing teams
• Certifications or training related to Salesforce, Zuora, NetSuite, or any other financial system.

What we offer:

• Track to success – work in a dynamic organization with ambient and laid-back office atmosphere
• Individualized career development, rewards and recognition.
• Work-life balance – 25 days paid vacation with add-ons for loyalty, regular team buildings and celebrations in and outside the country
• Additional health insurance package
• Internal mobility program and refer-a-friend program
• Managing a fixed monthly budget for social benefits thru Re:Benefit – a flexible online benefits solution
• Food vouchers
• E-learning portals and knowledge sharing sessions.
• Company backed Hackathons, Tech conferences, workshops events, etc Stocked kitchen and bar.
• Equity in options.
• Hybrid working – 3 days/week in the office.

If you don’t meet 100% of the qualifications outlined above, that’s okay! We believe in hiring people, not just skills. If you have a passion for learning and are excited about eCommerce and technology, we want to hear from you. We welcome applicants of all backgrounds, genders, and beliefs to join our inclusive team. Our commitment to diversity ensures that everyone, regardless of identity, has an equal opportunity here. We celebrate individuality and seek to create a workplace where everyone can thrive. Help us be the best version of Yotpo by building something great together!

Your Mission at Yotpo As an Engineering Team Lead, you are the technical anchor of a cross-functional product team. Your mission is to cultivate a high-velocity engineering culture where end-to-end ownership is the norm and shipping to production multiple times a day is the standard.

Operating within a Product Operating Model, you will lead a team of engineers in a high-performing environment, empowering them to leverage a modern, diverse tech stack to solve complex problems. Your goal is to build an engine of impact where innovation moves fast, quality remains high, and engineers are autonomous owners of their craft.

Key Responsibilities

• Delivery Management: Own the team's delivery lifecycle. You will drive predictable shipping cadence while managing technical debt and ensuring that velocity never comes at the expense of stability.
• Team Leadership & Growth: Mentor and coach engineers at all levels, fostering their professional growth, conducting performance reviews, and building a cohesive, psychologically safe team environment.
• Operational Excellence & Quality: Champion a culture of craftsmanship. Establish high standards for code quality, testing, monitoring, and incident response, ensuring your systems are robust, secure, and reliable.
• Product Strategy & Discovery: Partner with Product and Design to lead Continuous Discovery, validating ideas quickly and ensuring the team builds solutions that drive measurable business outcomes.
• Technical Direction: Guide the architectural vision and technical decision-making of the team, balancing immediate product needs with long-term system health and scalability.

What You Bring

• Your Mindset:
• "You Build It, You Run It": You believe ownership doesn't stop at deployment.
• Outcome over Output: You care more about solving the customer's problem than just shipping features.
• Relentless Improver: You have a low tolerance for toil and "flaky" systems. You embrace modern tools to automate and improve the developer experience.
• Your Experience & Qualifications:
• Must Haves:
• 5+ years of software engineering experience with a strong background in backend or full-stack development.
• 2+ years of experience formally leading or managing an engineering team.
• Core Tech Stack: Strong technical proficiency in modern web stacks (Backend: Java, Python, or Node.js; Frontend: React or Angular) and Cloud Native environments (AWS, Kubernetes).
• CI/CD Mastery: Proven experience managing high-velocity CI/CD pipelines and production deployments.
• Modern Workflow: Proven experience leveraging coding assistants (e.g., GitHub Copilot, Cursor) and automation tools to accelerate development cycles and solve complex problems efficiently.
• Experience working in a Product Operating Model (or similar Agile/Squad models).
• Proven track record of Operational Excellence with high-scale production systems.

Your Mission at Yotpo As an Engineering Tech Lead, you are the technical compass for your group, bridging the gap between high-level architectural vision and on-the-ground execution. You will drive the technical roadmap and set the standard for engineering quality while maintaining a strong hands-on presence.

Your goal is to act as a catalyst for continuous improvement—dedicating significant time to coding and POCs while leveraging your expertise to mentor engineers, drive cross-R&D initiatives, and align technology decisions with critical business objectives.

Key Responsibilities

• Technical Roadmap & Strategy: Plan and align the technical roadmap for your teams, collaborating closely with product stakeholders to ensure that architectural decisions support long-term business goals.
• Hands-on Execution: Lead from the front by maintaining a strong hands-on presence. You will build Proofs of Concept (POCs), contribute to complex feature development, and solve the hardest technical challenges alongside your team.
• Mentorship & Knowledge Transfer: Act as a force multiplier. You will lead technical forums, facilitate workshops, and personally mentor engineers to foster their ownership and technical growth.
• Cross-R&D Leadership: Play an active role in the R&D Tech Leadership forum, driving engineering-wide initiatives, setting standards, and influencing technical decisions across the organization.
• Operational Excellence: Champion a culture of quality. You will drive improvements in reliability, security, scalability, and cost-efficiency.
• Efficiency & Innovation: Drive operational efficiency by promoting internal tooling, enforcing technical standards, and adopting AI-driven solutions (like GitHub Copilot) to reduce toil and improve the developer experience.
• Modernization & Backlog Ownership: Own the technical health of your domain. You will actively manage the technical debt and modernization backlog, working with the Product Manager to prioritize and schedule essential architecture and system health improvements.

What You Bring

• Your Mindset:
• Builder's Mentality: You don't just design systems on a whiteboard; you actively participate in the code.
• Force Multiplier: You use tools to do more with less, and you teach others to do the same.
• Your Experience & Qualifications:
• Must Haves:
• 7+ years of experience as a senior engineer or technical leader in high-growth, data-driven environments.
• Full-Stack Fluency: Deep hands-on experience with modern backend stacks (Java, Node.js, Python) and frontend frameworks (React, Angular, or Next.js).
• Infrastructure Mastery: Strong proficiency with Cloud Native environments (AWS preferred), Kubernetes (K8s), Terraform, and managing complex CI/CD pipelines.
• Modern Tooling Proficiency: Fluency with coding assistants (e.g., GitHub Copilot, Cursor); you treat them as a "pair programmer" to deliver production-grade software faster.
• Architectural Depth: Proven ability to design and evolve microservices, event-driven architectures, and distributed systems, applying principles like Domain Modeling, DDD, and Clean Architecture.
• Preferred / Bonus:
• Data Engineering: Familiarity with Kafka, MySQL/PostgreSQL, Redis, and big data tools (Spark, Databricks, Snowflake).
• AI & DevX: Experience integrating AI coding assistants (LLMs) and building internal developer tooling to boost velocity.
• Experience with experimentation frameworks (e.g., LaunchDarkly) and static analysis platforms (e.g., SonarQube).

As Yotpo’s Event Marketing Manager, you will own the strategy and execution of field marketing programs across the US, driving measurable pipeline and revenue impact. You will partner closely with marketing and sales leadership to align event initiatives with GTM priorities and business goals.

Events are one of Yotpo’s strongest lead generation channels, and we’re looking for a strategic, results-driven marketer who can build and scale a high-performing event portfolio—including trade shows, executive experiences, third-party conferences, and owned programs. This role is ideal for someone who thrives in a fast-paced environment, takes full ownership of outcomes, and is motivated by delivering measurable business results.

You will:

• Own Yotpo’s US field events strategy and execution, driving measurable pipeline and revenue impact aligned to GTM priorities.
• Develop quarterly event plans that support sales targets, vertical focus, and ABM initiatives.
• Lead end-to-end execution of owned and third-party events, ensuring strong positioning, engagement, and ROI.
• Drive cross-functional alignment with marketing, sales leadership, ABM, ops, and customer success to maximize event performance.
• Own budgets and ROI, forecasting spend and optimizing allocation based on performance data.
• Design pre- and post-event campaign strategy, including targeting, meeting generation, follow-up workflows, and pipeline tracking.
• Analyze performance and present insights to leadership, continuously improving the events program.
• Refine processes and mentor coordinators, elevating team execution standards.

About you:

• 4+ years of experience in B2B event or field marketing.
• Proven ownership of event programs tied to pipeline and revenue goals.
• Strong understanding of the B2B sales funnel and GTM collaboration.
• Strategic thinker with strong operational execution skills.
• Experience managing budgets and reporting on ROI.
• Confident stakeholder manager and clear communicator.
• Able to travel within the US as needed.

Bonus points for: 

• Experience in B2B SaaS, ecommerce, or marketing tech.
• Experience partnering closely with ABM and sales leadership.
• Experience mentoring or managing junior team members.

Base salary $110,000-120,000

Compensation ranges are determined by multiple factors unique to each candidate, including skills and local market benchmarks.

As we build Yotpo’s next-generation platform, we’re also exploring how AI can power smarter, more personalized eCommerce experiences. If you’re excited about leveraging AI technologies alongside modern engineering practices, this role is a great opportunity to make an impact.

You will play a key role in developing and enhancing our platform, designed to be reliable, scalable, and a foundation for enabling other product lines. This involves tackling complex challenges, including building critical applications capable of handling large datasets and high volumes of data efficiently.

What you bring to the table:

• Strong backend experience and a deep understanding of event-driven and microservices architectures, as well as scalable system design.
• Proven hands-on experience with Java and Spring Boot, building and maintaining robust production backend systems.
• Solid knowledge of data structures, design patterns, and OOP
• Proven experience owning services end-to-end, including architecture, implementation, testing, deployment, and monitoring.
• Experience with frontend technologies such as React or Angular — an advantage.
• Strong interest in leveraging AI to enhance engineering productivity. Experience with AI-driven development tools is an advantage.
• Experience with any cloud provider (AWS is considered an advantage)
• Excellent communication and collaboration skills, with the ability to work effectively in cross-functional teams.

What you’ll do:

• Participate in all parts of the development lifecycle of critical platform services—from architecture and coding to testing, deployment, and production monitoring and support.
• Champion technical excellence, adhering to best practices in engineering, system design, and AI integration. 
• Collaborate cross-functionally with product managers, engineers, tech leads, and other stakeholders to deliver impactful, end-to-end solutions. 
• Proactively contribute to team initiatives.

The perfect Candidate:

• Believes in E2E approach, production-oriented
• Makes decisions based on data
• Loves what they are doing and loves building new things
• Low on Ego and High on Team Spirit
• Has strong collaboration skills
• Stays focused and achieves goals
• Excellent written and verbal communication skills in English
• 2+ years of software development experience
• Experienced in maintenance and monitoring of a microservice environment
• Experienced in Ruby on Rails is an advantage

What we offer:

• Track to success – work in a dynamic organization with ambient and laid-back office atmosphere
• Individualized career development, rewards, and recognition.
• Work-life balance – 25 days paid vacation with add-ons for loyalty, regular team buildings and celebrations in and outside the country
• Additional health insurance package
• Internal mobility program and refer-a-friend program
• Managing a fixed monthly budget for social benefits thru Re:Benefit – a flexible online benefits solution
• Food vouchers
• E-learning portals and knowledge sharing sessions.
• Company backed Hackathons, Tech conferences, workshops events, etc
• Stocked kitchen and bar.
• Equity in options.
• Flexible hybrid capacity

If you don’t meet 100% of the qualifications outlined above, that’s okay! We believe in hiring people, not just skills. If you have a passion to learn and are excited about eCommerce and technology, then we want to hear from you.

Help us be the best version of Yotpo by building something great together!

At Yotpo, we empower brands to grow by building powerful, data-driven eCommerce marketing solutions that create meaningful customer experiences. Our Platform department plays a critical role in enabling our product teams to move fast, scale confidently, and deliver exceptional value. As a Frontend Infrastructure Team Leader, you will shape the foundations that power our frontend ecosystem and influence how engineering excellence is practiced across the company.

Why Join Us:

• Own and shape frontend standards, architecture, and best practices company-wide
• Lead innovation initiatives using cutting-edge frontend technologies and modern development approaches
• Drive high-impact infrastructure projects that enable product teams to scale efficiently
• Grow as a strategic technical leader with broad organizational influence

Key Responsibilities:

• Provide strong technical leadership and architectural direction for Yotpo’s frontend infrastructure
• Lead, mentor, and grow a team of frontend engineers, fostering a culture of ownership, collaboration, and excellence
• Define and execute the frontend infrastructure roadmap in alignment with company objectives
• Evaluate and implement modern frontend technologies and best practices to ensure scalability, performance, and maintainability
• Collaborate cross-functionally with product, backend, design, and other stakeholders to drive cohesive solutions

Required Skills:

• At least 3 years of experience managing and leading engineering teams
• At least 3 years of hands-on experience working with React in production environments
• Strong experience in frontend architecture and building scalable systems
• Proven experience working cross-functionally with multiple stakeholders across engineering and product teams
• Excellent communication skills and the ability to influence technical direction

Preferred Qualifications (Nice to Have):

• Experience working in SaaS companies
• Experience in startup environments
• Experience with Tailwind, shadcn, and Server-Side Rendering (SSR)

If you’re passionate about building scalable frontend foundations and leading high-performing teams, we’d love to hear from you. At Yotpo, you’ll have the opportunity to shape company-wide engineering standards, drive meaningful impact, and grow alongside talented professionals in a collaborative and inclusive environment. Join us and help define the future of frontend at Yotpo.

At Yotpo, we empower brands to grow by building powerful, data-driven eCommerce marketing solutions that create meaningful customer experiences. Our Platform department plays a critical role in enabling our product teams to move fast, scale confidently, and deliver exceptional value. As a Frontend Infrastructure Team Leader, you will shape the foundations that power our frontend ecosystem and influence how engineering excellence is practiced across the company.

Why Join Us:

• Own and shape frontend standards, architecture, and best practices company-wide
• Lead innovation initiatives using cutting-edge frontend technologies and modern development approaches
• Drive high-impact infrastructure projects that enable product teams to scale efficiently
• Grow as a strategic technical leader with broad organizational influence

Key Responsibilities:

• Provide strong technical leadership and architectural direction for Yotpo’s frontend infrastructure
• Lead, mentor, and grow a team of frontend engineers, fostering a culture of ownership, collaboration, and excellence
• Define and execute the frontend infrastructure roadmap in alignment with company objectives
• Evaluate and implement modern frontend technologies and best practices to ensure scalability, performance, and maintainability
• Collaborate cross-functionally with product, backend, design, and other stakeholders to drive cohesive solutions

Required Skills:

• At least 3 years of experience managing and leading engineering teams
• At least 3 years of hands-on experience working with React in production environments
• Strong experience in frontend architecture and building scalable systems
• Proven experience working cross-functionally with multiple stakeholders across engineering and product teams
• Excellent communication skills and the ability to influence technical direction

Preferred Qualifications (Nice to Have):

• Experience working in SaaS companies
• Experience in startup environments
• Experience with Tailwind, shadcn, and Server-Side Rendering (SSR)

If you’re passionate about building scalable frontend foundations and leading high-performing teams, we’d love to hear from you. At Yotpo, you’ll have the opportunity to shape company-wide engineering standards, drive meaningful impact, and grow alongside talented professionals in a collaborative and inclusive environment. Join us and help define the future of frontend at Yotpo.

We’re looking for a customer-obsessed, technically strong Implementation Engineer to join Yotpo’s Professional Services team.

In this role, you’ll own the onboarding journey for upmarket and enterprise customers — from kickoff through go-live. You’ll combine technical expertise, project leadership, and strategic advisory to ensure customers launch successfully, adopt confidently, and realize long-term value from Yotpo.

You won’t just configure software. You’ll architect scalable solutions, manage complex implementations, and serve as a trusted technical partner to some of the most innovative eCommerce brands in the world.

What You’ll Do

• Own end-to-end onboarding projects as the primary point of contact from kickoff to launch
• Design and guide our customers in implementing scalable, multi-product solutions across Reviews, Loyalty, and other Yotpo products
• Lead technical discovery sessions and define solution architecture across E-Commerce platforms and custom API environments
• Architect integrations using APIs, webhooks, data feeds, and platform-specific logic
• Manage timelines, scope, risks, and cross-functional dependencies
• Partner closely with Product, R&D, Customer Success, Sales, and Customizations teams
• Deliver client training and enablement sessions to ensure strong product adoption
• Guide customers through best practices and long-term technical strategy

What “Great” Looks Like in This Role

Successful Implementation Engineers at Yotpo:

• Deliver customer value efficiently and predictably
• Manage complexity and ambiguity with confidence
• Communicate clearly across technical and non-technical audiences
• Build strong relationships with stakeholders at all levels
• Take ownership and drive outcomes — not just tasks

Required Experience

• 5+ years of experience in implementation, solutions engineering, technical consulting, or enterprise onboarding
• Strong hands-on experience with SQL, APIs, webhooks, integrations, and data flows
• Experience managing complex, multi-stakeholder projects
• Familiarity with major eCommerce platforms (Shopify, Shopify+, Magento 2, BigCommerce, SFCC, or similar)
• Excellent written and verbal communication skills in English

Nice to Have

• Experience in a SaaS environment
• Headless commerce or custom architecture experience
• Data migration experience
• Executive-level stakeholder engagement experience

Why Join Us?

At Yotpo, Implementation Engineers operate at the intersection of technology, strategy, and customer impact. You’ll work on high-visibility projects that directly influence customer retention and growth — while being part of a team that values ownership, collaboration, and continuous improvement.

We believe great teams are built from diverse backgrounds and experiences. If you’re excited about this role but don’t meet every single requirement, we encourage you to apply.

If you don’t meet 100% of the qualifications outlined above, that’s okay! We believe in hiring people, not just skills. If you have a passion to learn and are excited about eCommerce and technology, then we want to hear from you.

About Yotpo CA:

• Company sponsored RRSP matching.
• 100% coverage of additional benefits programme.
• Equity in options.
• Individualized career development, rewards and recognition.
• Wellness and philanthropic programming and events.
• We are working in a hybrid model, typically in office four days per week.

Base salary $105,000- 120,000

In addition to base salary, this role includes a variable compensation component.

Base salary ranges are determined by multiple factors unique to each candidate, including skills and local market benchmarks.

Yotpo’s employee-centric culture has consistently earned us coveted spots on Built In’s Best Places to Work lists in both NYC and Austin over the years. Directly inspired by employee feedback, we create opportunities to bring our teams together. Yotpo programming includes team events, educational fireside chats, end of year celebrations, affinity groups and partnerships.

Yotpo is for everyone, and we’re committed to anti-racist work. We welcome and employ people regardless of race, color,  gender identity, religion, genetic information, parental or pregnancy status, national origin, sexual orientation, age, citizenship, marital status, disability, or Veteran status. We are proud to be an equal opportunity employer,  a place where your voice is heard and your perspective is encouraged. Come join us and help us build a global company where we're all proud to belong.

Artificial Intelligence (AI) Disclosure
If AI is used to screen, assess, or select applicants, employers must disclose this in the publicly advertised job posting. “AI” is broadly defined to mean “a machine-based system that, for explicit or implicit objectives, infers from the input it receives in order to generate outputs such as predictions, content, recommendations or decisions that can influence physical or virtual environments.”

Yotpo works with some of the most iconic eCommerce brands in the world, and we want more of them.

We're looking for someone who can own ABM from strategy to execution. You'll live and breathe our target accounts, always thinking about the next way to break in, whether that's through relationships, introductions, social channels, creative outreach, events, or tools you build yourself. You know how to get in front of the right people, open doors, and turn curiosity into conversation.

You're not a traditional marketer. You're an operator who moves fast, stays obsessively organised, and never lets an account slip. You'll know where every target stands, what the next steps are, when they're happening, and who's doing them. You manage the programmes, the systems, the tracking, and the follow-through. You understand what it means to have a target, and you bring the energy and discipline to exceed it.

This is a global role based in the UK, reporting into our NYC office. You'll be the connective tissue between our growing EMEA market and global ABM strategy, working closely with our executive team to develop messaging, break-in plans, and go-to-market strategies for our highest-priority accounts worldwide. We move fast, care about craft, and believe the best work happens when we're in the room together. Four days a week, in-office.

How you’ll make an impact:

• Lead operationalisation and execution of ABM campaigns across paid, direct mail, email, gifting, and events
• Work closely with the executive team to develop account-level messaging and break-in plans for priority targets
• Be the operational backbone of our ABM motion. Track every account, notate next steps, set deadlines, and make sure the right actions get to the right people at the right time. Whether it's on Monday.com, Google Sheets, or whatever gets the job done, you keep the machine running
• Build and maintain target account lists and clean segmentation across global markets
• Develop relationships with decision-makers at target brands and partner with global sales to find entry points into key accounts
• Own day-to-day execution across Influ2, Swan, Clay, HeyReach, Salesforce, Gong, and other tools
• Use Claude Code and similar tools to vibe-code internal utilities and automate workflows. If a manual process shows up twice, you build something to replace it
• Own reporting and influence tracking with real qualitative insight, not just dashboards
• Attend key events, meet buyers, and ship fast

About you:

• Experience working with or for eCommerce brands, agencies, or tech partners. Bonus points for brand-side experience in growth, retention, or CX
• Comfort with ambiguity. You figure things out and build the plan as you go
• Real sales empathy. You adapt your work based on what's helping close deals
• You're a tracking fanatic. You always know where every account stands and can walk anyone through your next four moves on any target at any time
• You use AI daily to build, not just to prompt. Claude Code, vibe-coding, automation, all of it
• You balance IQ with EQ, default to action, and track everything
• Must have valid UK work authorisation to apply

If you don’t meet 100% of the qualifications outlined above, that’s okay! We believe in hiring people, not just skills. If you have a passion to learn and are excited about eCommerce and technology, then we want to hear from you.

You’d love Yotpo if:

• You thrive in an innovative environment and enjoy working with cutting edge and game-changing technology
• You want to work with the most progressive, disruptive and beloved brands in eCommerce
• You geek out a little bit knowing that Yotpo offers the most integrations in the eCommerce ecosystem
• Working alongside awesome people at a diverse and inclusive company where your voice is heard and your perspective is encouraged matters to you

What we offer:

• Private healthcare with dental and optical included
• Pension contribution
• Voluntary death in service policy
• Cycle to work scheme
• Generous PTO, volunteer days, holidays and flex days. 
• Individualized career development, rewards and recognition. 
• Wellness and philanthropic programming and events. 
• Hybrid working model

We are proud to be an equal opportunity employer. You’ll be working alongside awesome people where your voice is heard and your perspective is encouraged. Come join us and help us build a global company where we're all proud to belong. Yotpo is also committed to diversity, equity, and inclusion, and we want teammates who are similarly passionate about pushing for change in our industry. 

Yotpo is for everyone, and we’re committed to anti-racist work. We welcome and employ people regardless of race, colour, gender identity, religion, genetic information, parental or pregnancy status, national origin, sexual orientation, age, citizenship, marital status, disability, or Veteran status.

Your Mission at Yotpo As a Backend Engineer, you build the scalable, resilient engine that powers the Yotpo platform. Your mission is to design and implement high-performance services that handle massive scale, ensuring data integrity and system reliability for thousands of brands. Working within a product team, you will translate complex business logic into robust architectural solutions, ensuring that our infrastructure can scale as fast as our customers do.

Key Responsibilities

• Distributed Systems Design: Design and build microservices and event-driven architectures that are resilient, scalable, and maintainable. You will make critical decisions on synchronous vs. asynchronous communication and data consistency.
• Data Mastery: Manage the lifecycle of data across our platform. You will design efficient database schemas (SQL & NoSQL) and optimize query performance to handle high-throughput workloads.
• Operational Excellence: Embrace the "You Build It, You Run It" philosophy. You will own your services in production, implementing observability (logging, tracing, metrics) to detect issues before our customers do.
• API Craftsmanship: Build clean, secure, and well-documented APIs (REST/GraphQL) that serve as the contract between our backend services and the frontend experience.

What You Bring

• Your Mindset:
• Builder's Mentality: You care about the "engine room." You take pride in writing code that is efficient, readable, and robust under pressure.
• System Thinker: You don't just solve the ticket; you consider how your changes affect the broader distributed system.
• Efficiency Driven: You view automation and modern tools as essential levers to deliver higher quality work faster.
• Your Experience & Qualifications:
• Must Haves:
• 6+ years of experience building scalable backend services in a production environment.
• Backend Fluency: Strong proficiency in modern backend languages (Java, Python, or Node.js) and their ecosystems.
• Cloud Native: Experience building and deploying services on cloud platforms (AWS preferred), utilizing Kubernetes, containers and CI/CD pipelines.
• Database Expertise: Solid understanding of relational databases (PostgreSQL/MySQL) and NoSQL stores (DynamoDB/Mongo).
• Modern Development Workflow: Proven experience leveraging coding assistants to accelerate development and testing.

About Yotpo Discover

Yotpo Discover helps e-commerce brands understand and improve how they appear across AI-driven discovery experiences, including search, AI answers, and shopping assistants. As discovery expands beyond traditional search, Discover gives SEO/AEO and e-commerce teams clear visibility into performance, gaps, and opportunities.

We are looking for an AEO Solutions Consultant to partner with the Yotpo Discover sales and product teams and support mid-market and enterprise sales cycles. This role focuses on pre-sales support, technical expertise, and solution positioning, with a strong emphasis on SEO and emerging AEO workflows in e-commerce.

You will work closely with Account Executives to help prospects understand how Discover fits into their existing SEO stack and decision-making process.

What You Will Do

• Partner with Account Executives throughout the sales cycle as the SEO/ AEO and technical subject-matter expert
  
  
• Participate in discovery calls, product demos, and follow-up conversations with prospects
  
  
• Run hands-on SEO and AEO audits using Yotpo Discover and complementary tools
  
  
• Explain SEO, AEO, and AI-driven discovery concepts clearly to e-commerce stakeholders
  
  
• Help prospects understand how Discover integrates into their current workflows and teams
  
  
• Support pilots, trials, and beta programs from a technical and analytical perspective
  
  
• Address technical, methodological, and SEO-related questions during the sales process
  
  
• Represent Yotpo Discover at conferences and industry events as a technical expert
  
  

Who You Are

• Senior individual contributor with strong SEO expertise
  
  
• Hands-on background in SEO, ideally from an agency environment
  
  
• Comfortable running audits, analyzing data, and presenting findings to customers
  
  
• Experience working with e-commerce brands and their SEO challenges
  
  
• Confident supporting sales conversations without owning quota or deal strategy
  
  
• Interested in how AI and LLMs are changing search and discovery
  
  

Experience We Are Looking For

• Strong preference for experience in SEO agencies, especially those working with e-commerce brands
  
  
• Experience across technical SEO, content SEO, and site architecture
  
  
• Familiarity with mid-market and enterprise customer environments
  
  
• Prior experience as a Sales Engineer, Solutions Consultant, or SEO Lead supporting sales is a plus
  
  

This role is NYC based, with occasional travel for conferences and customer meetings.

Total Compensation based on experience $180,000–$220,000 OTE

This is an upcapped role, with additional accelerators

Compensation ranges are determined by multiple factors unique to each candidate, including skills and local market benchmarks.

Your Mission at Yotpo As a Senior Frontend Engineer, you are the architect of the first impression and a leader in technical execution. Your mission is to define and build highly responsive, intuitive web experiences that set the industry standard for usability and speed. You will leverage and guide the team in modern React architecture best practices, ensuring that every interaction feels instant, every pixel serves a purpose, and our customers enjoy a frictionless, performant product experience at massive scale. You aren't just implementing designs; you are engineering the high-performance engine that powers our customer experience, obsessed with delivering a high-quality, "snappy" UI at scale and mentoring others to do the same.

Key Responsibilities

• Modern Stack Architecture & Leadership: Architect, build, and lead the implementation of production-grade applications using Tanstack/Next.js and advanced React patterns to deliver optimized, scalable, and maintainable user interfaces. Act as a subject matter expert for the frontend stack.
• Performance Obsession & Ownership: Own the "Speed Index" across multiple applications. You will proactively define, measure, and optimize Core Web Vitals (LCP, CLS, INP) and fine-tune bundle sizes to ensure our apps perform flawlessly on any network, setting performance standards for the team.
• Component Craftsmanship & Design System Leadership: Design and build composable, accessible, and themeable UI libraries using Radix UI, shadcn/ui, and Tailwind CSS. You will be a key contributor and owner of our internal design system, ensuring consistency, accessibility, and scalability across the organization.
• State & Data Mastery: Design and implement robust strategies for managing complex server and client state seamlessly, ensuring data is fresh, cached efficiently, synchronized perfectly, and the data flow is highly performant.

What You Bring

• Your Mindset:
• "Milliseconds Matter": You take it personally when a page load hangs. You view performance as the ultimate feature and can diagnose and solve deep performance bottlenecks.
• DX, UX & Architecture Advocate: You care deeply about the Developer Experience (clean APIs, type safety, documentation) as much as you do about the User Experience, driving architectural decisions that balance both.
• Modern Crafter & Mentor: You don't just "know" React; you are a master of the reconciliation loop, hooks, state management patterns, and know how to architect efficient, maintainable, and scalable code. You enjoy mentoring junior and mid-level engineers.
• Your Experience & Qualifications:
• Must Haves:
• 6+ years of experience building and scaling high-traffic, production web applications.
• Tanstack/Next.js Architecture: Deep, demonstrable expertise with the SSR ecosystem and modern application frameworks, including architectural decision-making.
• React Expertise: Advanced, expert-level understanding of React hooks, context, reconciliation, and performance optimization techniques (useMemo, useCallback, virtualisation).
• Modern Tooling Proficiency: Expert-level, hands-on experience with TypeScript, advanced Tailwind CSS patterns, and all core TanStack libraries (Query/Table).
• Component & Design System Leadership: Extensive experience designing, building, and maintaining headless, accessible component systems and contributing significantly to an internal Design System (e.g., using shadcn/ui or Radix).

Modern Workflow & Mentorship: Proven experience leveraging coding assistants to accelerate development and solve complex problems, along with a track record of mentoring team members and driving technical excellence.

Your Mission at Yotpo As a Senior Full Stack Engineer, you are a core partner in the product team, shaping not just how we build, but what we build. Your mission is to architect high-scale systems within a dynamic environment where engineering excellence meets rapid innovation.

You will join a culture of radical end-to-end ownership, where teams deploy to production dozens of times a day. Leveraging a diverse, modern tech stack and cutting-edge tools, you will turn complex architectural challenges into seamless user experiences, knowing that the code you ship in the morning can impact thousands of brands by the afternoon.

Key Responsibilities

• System Architecture: Architect robust, scalable full-stack solutions. You aren't just writing code; you are making critical decisions on data modeling, API design, and system resilience.
• End-to-End Ownership: Own your features from the whiteboard to production. You build it, you ship it, you run it—giving you complete control over your craft.
• Strategic Influence: Partner directly with Product Managers and Designers during Discovery. Your technical insights will validate feasibility and shape the product roadmap before a single line of code is written.
• Mentorship & Quality: Be a force multiplier. By conducting code reviews and mentoring junior engineers, you will raise the collective technical bar of the entire team.

What You Bring

• Your Mindset:
• Architectural Thinking: You think in systems and trade-offs, not just tickets and tasks.
• Product Partner: You care as much about the "Why" (Business Value) as the "How" (Implementation).
• Efficiency Focused: You view modern development tools as essential levers to work efficiently and focus on high-value problems.
• Your Experience & Qualifications:
• Must Haves:
• 6+ years of software development experience with strong full-stack capabilities.
• Core Stack: Deep expertise in Backend (Node.js, Python, Java) and Frontend frameworks (React, Next.js, Angular).
• Cloud & DevOps: Solid understanding of Cloud Native infrastructure (AWS, Kubernetes) and CI/CD pipelines.
• Modern Tooling Proficiency: Demonstrated ability to use coding assistants (e.g., Cursor, Copilot) to generate, refactor, and test code effectively for production environments.
• Proven track record of owning large features or services in production environments.

As we build Yotpo’s next generation platform, we’re also exploring how AI can power smarter, more personalized eCommerce experiences. If you’re excited about leveraging AI technologies alongside modern engineering practices, this role is a great opportunity to make an impact.

You will play a key role in developing and enhancing our platform, designed to be reliable, scalable, and a foundation for enabling other product lines. This involves tackling complex challenges, including building critical applications capable of handling large datasets and high volumes of data efficiently.

What you bring to the table:

• Strong backend experience and a deep understanding of event-driven and microservices architectures, as well as scalable system design.
• Proven hands-on experience with Java and Spring Boot, building and maintaining robust production backend systems.
• Solid knowledge of data structures, design patterns, and OOP
• Proven experience owning services end-to-end, including architecture, implementation, testing, deployment, and monitoring.
• Experience with frontend technologies such as React or Angular — an advantage.
• Strong interest in leveraging AI to enhance engineering productivity. Experience with AI-driven development tools is an advantage.
• Experience with any cloud provider (AWS is considered an advantage)
• Excellent communication and collaboration skills, with the ability to work effectively in cross-functional teams.

What you’ll do:

• Lead and own the full development lifecycle of critical platform services—from architecture and coding to testing, deployment, and production monitoring and support.
• Champion technical excellence, promoting best practices in engineering, system design, and AI integration across the team. 
• Collaborate cross-functionally with product managers, engineers, tech leads, and other stakeholders to deliver impactful, end-to-end solutions. 
• Proactively contribute to team and company initiatives, driving participation and ownership beyond core responsibilities.

The perfect Candidate:

• Believes in E2E approach, production-oriented
• Makes decisions based on data
• Loves what they are doing and loves building new things
• Low on Ego and High on Team Spirit
• Has strong collaboration skills
• Stays focused and achieves goals
• Excellent written and verbal communication skills in English
• 5+ years of software development experience
• Experienced in maintenance and monitoring of a microservice environment
• Experienced in Ruby on Rails is an advantage

What we offer:

• Track to success – work in a dynamic organization with ambient and laid-back office atmosphere
• Individualized career development, rewards, and recognition.
• Work-life balance – 25 days paid vacation with add-ons for loyalty, regular team buildings and celebrations in and outside the country
• Additional health insurance package
• Internal mobility program and refer-a-friend program
• Managing a fixed monthly budget for social benefits thru Re:Benefit – a flexible online benefits solution
• Food vouchers
• E-learning portals and knowledge sharing sessions.
• Company backed Hackathons, Tech conferences, workshops events, etc
• Stocked kitchen and bar.
• Equity in options.
• Flexible hybrid capacity

If you don’t meet 100% of the qualifications outlined above, that’s okay! We believe in hiring people, not just skills. If you have a passion to learn and are excited about eCommerce and technology, then we want to hear from you.

Help us be the best version of Yotpo by building something great together!

As we build Yotpo’s next generation platform, we’re also exploring how AI can power smarter, more personalized eCommerce experiences. If you’re excited about leveraging AI technologies alongside modern engineering practices, this role is a great opportunity to make an impact.

You will play a key role in developing and enhancing our platform, designed to be reliable, scalable, and a foundation for enabling other product lines. This involves tackling complex challenges, including building critical applications capable of handling large datasets and high volumes of data efficiently.

What you bring to the table:

• Deep backend expertise with event-driven and microservices architectures, plus strong grasp of scalable, resilient system design.
• Proven, hands-on experience with Java and Spring Boot, building and operating robust production services.
• Solid knowledge of data structures, design patterns, and OOP, with pragmatic trade-off thinking.
• End-to-end ownership of services—architecture, implementation, testing, deployment, observability/monitoring, and support.
• Experience with frontend technologies such as React or Angular is an advantage.
• Strong interest in AI-driven development, with experience using or evaluating AI-assisted coding, testing, or productivity tools — an advantage.
• Experience with any cloud provider (AWS is an advantage); containers/CI/CD/IaC familiarity is a plus.
• Excellent communication and collaboration skills with the ability to work effectively in cross-functional teams, influence peers, and share knowledge.

What you’ll do:

• Lead and own the full development lifecycle of critical platform services—from architecture and coding to testing, deployment, and production monitoring/incident response.
• Champion technical excellence—coding standards, system design, security, observability and cost awareness—and drive AI integration into engineering practices where it adds value.
• Collaborate cross-functionally with product managers, engineers, tech leads, and other stakeholders to deliver impactful, end-to-end solutions.
• Proactively contribute to team and company initiatives, document decisions, share knowledge, and drive ownership beyond core responsibilities.

The perfect Candidate:

• Believes in E2E approach, production-oriented
• Makes decisions based on data
• Loves what they are doing and loves building new things
• Low on Ego and High on Team Spirit
• Has strong collaboration skills
• Stays focused and achieves goals
• Excellent written and verbal communication skills in English
• 5+ years of software development experience
• Experienced in maintenance and monitoring of a microservice environment
• Experienced in Ruby on Rails is an advantage

What we offer:

• Track to success – work in a dynamic organization with ambient and laid-back office atmosphere
• Individualized career development, rewards, and recognition.
• Work-life balance – 25 days paid vacation with add-ons for loyalty, regular team buildings and celebrations in and outside the country
• Additional health insurance package
• Internal mobility program and refer-a-friend program
• Managing a fixed monthly budget for social benefits thru Re:Benefit – a flexible online benefits solution
• Food vouchers
• E-learning portals and knowledge sharing sessions.
• Company backed Hackathons, Tech conferences, workshops events, etc
• Stocked kitchen and bar.
• Equity in options.
• Flexible hybrid capacity

If you don’t meet 100% of the qualifications outlined above, that’s okay! We believe in hiring people, not just skills. If you have a passion to learn and are excited about eCommerce and technology, then we want to hear from you.

Help us be the best version of Yotpo by building something great together!

At Yotpo, we’re on a mission to help brands strengthen relationships with their customers through innovative retention marketing solutions. As part of our Loyalty Product team, you’ll play a pivotal role in shaping the future of our loyalty experience by creating intuitive, thoughtful, data-informed, and customer-centric designs that directly influence product strategy and customer outcomes. This role is central to Yotpo’s growth and impact, giving you the opportunity to partner closely with Product and Engineering to craft meaningful user experiences and deliver real value.

Why join us?

• Join a fast-paced, product-led company where design has a central seat at the table
• Work in a true product trio with a PM and Tech Lead, influencing both strategy and execution
• Shape how leading eCommerce brands reward and retain their customers through loyalty
• Own end-to-end design for experiences used by millions of shoppers
• Apply strong user empathy and design thinking to solve meaningful problems
• Drive the evolution of Yotpo’s loyalty offering through hands-on discovery, ideation, and experimentation

Relevant experience and mindset:

Design craft: You bring a strong portfolio showcasing end-to-end product design and a clear point of view. You’re fluent in UX and visual design, and comfortable moving from ideation to high-fidelity execution. 

Experience: You have a minimum 4+ years of designing digital products, preferably in fast-paced, agile environments. Experience in B2B SaaS is an advantage.

Collaboration: You thrive in cross-functional teams and know how to navigate the dynamics of working closely with PMs, developers, and stakeholders. You understand how to balance user needs, business goals, and technical constraints to move work forward effectively.

Mindset: You are curious, humble, and proactive. You take strong ownership of your work and drive initiatives forward. You are comfortable with ambiguity, energized by complex challenges, open to feedback, and committed to continuous learning and iteration.

Communication: You’re a clear communicator and effective storyteller who can articulate the "why" behind your design decisions to different audiences.

Tools: You’re fluent in Figma and other modern design and AI prototyping tools.

If you don’t meet 100% of the qualifications outlined above, that’s okay! We hire people, not checklists. If you’re eager to learn, passionate, and like-minded, we’d love to hear from you.

What we offer:

• Competitive salary and yearly bonus
• Equity in options
• Work-life balance – 25 days paid vacation with add-ons for loyalty, regular team buildings and celebrations in and outside the country
• Additional health insurance package
• Managing a fixed monthly budget for social benefits (Re:Benefit – a flexible online benefits solution)
• Food vouchers
• Individualized career development, rewards and recognition.
• E-learning portals and knowledge sharing sessions.
• Company backed Hackathons, Tech conferences, workshops events, etc
• Stocked kitchen and bar.
• Internal mobility program and refer-a-friend program
• We are now working in a flexible hybrid capacity.

Help us be the best version of Yotpo by building something great together!

If you’re passionate about telling powerful product stories, driving go-to-market excellence, and shaping how customers experience innovation, we’d love to hear from you! 

The Product team at Yotpo is a group of curious, data-driven, and creative thinkers who are passionate about building products that help brands grow. We collaborate closely across Product, R&D, and Go-to-Market teams, always striving to connect customer needs with business impact. Our culture values openness, innovation, and ownership- where every voice is heard, and ideas turn into action.

As a Senior Product Marketing at Yotpo, you’ll help define how our products show up in the market and tell the story of how we drive real value for our customers.

Key Responsibilities:

• Develop go-to-market strategies for new product launches and feature releases, ensuring alignment across Product, Sales, and Marketing teams.
  
  
• Create clear and compelling product messaging and positioning that communicates Yotpo’s value to target audiences.
  
  
• Collaborate closely with Product Management to translate technical capabilities into customer-centric stories and use cases.
  
  
• Enable Sales and Customer Success teams with effective collateral, training, and competitive insights.
  
  

Required Skills:

• At least 4 years of experience in product marketing, ideally within a fast-paced tech environment.
  
  
• Native-level English communication skills, both written and verbal.
  
  
• Exceptional storytelling and messaging abilities with a focus on clarity and impact.
  
  
• Strong collaboration skills and the ability to work cross-functionally with Product, Sales, and Marketing teams.
  
  

Preferred Qualifications (Nice to Have):

• Experience in B2B SaaS environments.
  
  
• Experience in eCommerce.

Join Us:

 Yotpo is a place where your ideas make an impact, your growth matters, and your work helps brands around the world succeed.

Base salary $155,000-175,000

Compensation ranges are determined by multiple factors unique to each candidate, including skills and local market benchmarks.

As a Yotpo Customer Success Manager, your mission is to establish partnerships with our premium clients, based on value and ROI. These partnerships are created by securing long-lasting professional relationships, based on exceptional service and delivering the power of the Yotpo suite of services. Be at the forefront of customer satisfaction, guiding clients through their journey and unlocking the full potential of our powerful platform!

What you'll do:

• Successfully and consistently deliver ROI and value for our customers, consulting their business while leveraging Yotpo solutions.
• Building strong relationships with clients based on your ability to earn their trust and deliver
• Proactively identify business goals, optimization points, and opportunities where Yotpo can deliver even greater value for our customers.
• Analyzing key account statistics and performance metrics to identify pain points while educating customers to drive performance.
• Simultaneously and successfully managing multiple client relationships.
• Responsible for maximizing customer retention by proactively identifying risks, analyzing client data to spot red flags, and escalating issues to cross-functional teams to ensure customer satisfaction and prevent churn.

About you:

• 3+ years of experience in the CSM field
• English AND French - full professional proficiency
• Experience in a client-facing role - preferably in a SaaS or e-commerce environment
• Positive attitude and remarkable ability to build rapport from initial conversation and throughout the client lifecycle
• Technical attitude, including general knowledge pertaining to web, analytics and tracking, CMS platforms, and APIs 
• A general understanding of the digital marketing space, including SEO/SEM, Social Media, Email marketing, and eCommerce best practices - a HUGE advantage!
• Ability to identify risks, raise red flags, and escalate issues. Experience with identifying and executing cross-sell and upsell opportunities, working closely with Sales and other teams to increase account growth and maximize customer lifetime value.
• Hunger to work in a hyper-fast-paced and ever-changing environment 

What we offer:

• Track to success – work in a dynamic organization with ambient and laid-back office atmosphere
• Individualized career development, rewards and recognition.
• Work-life balance – 25 days paid vacation with add-ons for loyalty, regular team buildings and celebrations in and outside the country
• Additional health insurance package
• Internal mobility program and refer-a-friend program
• Managing a fixed monthly budget for social benefits thru Re:Benefit – a flexible online benefits solution
• Food vouchers – monthly
• E-learning portals and knowledge sharing sessions.
• Company backed Hackathons, Tech conferences, workshops events, etc
• Stocked kitchen and bar.
• Equity in options.
• Hybrid working – 3 days/week in the office.

Your Mission

As a Staff Engineer, you will serve as the technical anchor for a critical business domain. Your mission is to look beyond the immediate sprint and shape the long-term architectural vision that allows our product to scale, evolve, and deliver massive value.

You will operate at the intersection of Business Strategy and Deep Tech. You won't just be "senior support"; you will be a strategic partner to Product Leadership, defining how we solve our biggest problems. You will act as a "Force Multiplier"—tackling the most complex cross-team challenges while simultaneously elevating the skills, velocity, and quality of every engineer around you.

Key Responsibilities

• Own the Technical Vision: Define and drive the architectural roadmap for your product domain. You will anticipate scaling bottlenecks, design resilient distributed systems, and ensure our tech stack supports the next 10x of business growth.
• Solve the "Hard" Problems: Tackle complex, cross-cutting technical challenges that span multiple teams or services—whether it’s migrating a legacy monolith, optimizing high-throughput data pipelines, or defining new API standards.
• Be a "Force Multiplier": Mentor Senior Engineers and Tech Leads, helping them grow into the next generation of leaders. You will introduce engineering patterns, tools, and practices that make the entire organization faster and safer.
• Partner with Product: Work directly with Directors and VPs of Product to validate feasibility early in the discovery phase. You will translate ambitious business goals into pragmatic technical strategies.
• Remain Hands-On: While you lead strategy, you are still a builder. You will code the critical paths, prototype complex solutions, and set the standard for code quality and review.

Requirements

• 8+ years of software engineering experience, with a proven track record of technical leadership in high-scale SaaS companies.
• Architectural Mastery: You have "battle scars" from designing and maintaining large-scale distributed systems. You deeply understand the trade-offs between Monoliths vs. Microservices, SQL vs. NoSQL, and Sync vs. Async communications.
• Force Multiplier Mindset: You measure success by the impact you have on others. You have experience mentoring senior engineers and influencing technical decisions across teams without necessarily having "manager" authority.
• Full Stack Fluency: You have a deep understanding of the entire web stack—from database internals and query optimization to the nuances of modern frontend frameworks and browser performance.
• Pragmatic Leadership: You prioritize business value over "shiny new toys." You know when to incur technical debt to move fast, and exactly when (and how) to pay it back.
• Strong Cloud Native Skills: Proficiency with AWS, Kubernetes, and CI/CD workflows. You understand how to build systems that are observable, secure, and operationally excellent.

Bonus points:

• Experience in the eCommerce ecosystem or high-traffic B2B2C platforms.
• Background in modernizing legacy systems while maintaining uptime.

If you’re passionate about telling powerful product stories, driving go-to-market excellence, and shaping how customers experience innovation, we’d love to hear from you! 

The Product team at Yotpo is a group of curious, data-driven, and creative thinkers who are passionate about building products that help brands grow. We collaborate closely across Product, R&D, and Go-to-Market teams, always striving to connect customer needs with business impact. Our culture values openness, innovation, and ownership- where every voice is heard, and ideas turn into action.

As a Product Marketing Lead at Yotpo, you’ll help define how our products show up in the market and tell the story of how we drive real value for our customers.

Key Responsibilities:

• Develop go-to-market strategies for new product launches and feature releases, ensuring alignment across Product, Sales, and Marketing teams.
  
  
• Create clear and compelling product messaging and positioning that communicates Yotpo’s value to target audiences.
  
  
• Collaborate closely with Product Management to translate technical capabilities into customer-centric stories and use cases.
  
  
• Enable Sales and Customer Success teams with effective collateral, training, and competitive insights.
  
  

Required Skills:

• At least 4 years of experience in product marketing, ideally within a fast-paced tech environment.
  
  
• Native-level English communication skills, both written and verbal.
  
  
• Exceptional storytelling and messaging abilities with a focus on clarity and impact.
  
  
• Strong collaboration skills and the ability to work cross-functionally with Product, Sales, and Marketing teams.
  
  

Preferred Qualifications (Nice to Have):

• Experience in B2B SaaS environments.
  
  
• Experience in eCommerce.
  
  

Join Us:

 Yotpo is a place where your ideas make an impact, your growth matters, and your work helps brands around the world succeed.

Yotpo helps brands turn first-time shoppers into lifelong customers through reviews and loyalty.
As we modernize the UGC Product House into a scalable, self-serve platform, our infrastructure becomes a critical priority. If you’re passionate about technical leadership, engineering excellence, people growth, and driving modernization across multiple teams, this could be your dream job.

Your Mission at Yotpo:

We are seeking an R&D Team Lead to drive technical modernization, improve developer experience, and elevate engineering quality across the UGC Product House. In this role, you will lead an engineering team, shape the modernization roadmap, and work closely with Experience Teams to enable fast, scalable, and reliable product value delivery across the UGC Product House.
This position blends people leadership, architectural direction, and hands-on technical contribution, while working in close partnership with Yotpo’s Infra teams and technical leadership to shape the future foundations of the UGC platform.

What you'll do:

• Modernization Roadmap & Planning: Define and align the modernization roadmap for the UGC Product House, ensuring clear prioritization, stakeholder communication, and strong collaboration with engineering and product partners.
• Team Leadership & Coaching: Lead the Infrastructure Modernization Team, providing mentorship, fostering technical growth, and shaping a high-performing engineering culture.
• Embedded Execution Model: Ensure the team successfully embeds within Experience Teams to execute modernization initiatives and architectural consistency, while promoting knowledge transfer.
• Hands-on Technical Contribution: Actively contribute to complex design, architectural work, POCs, and infrastructure modernization through consistent hands-on execution.
• Engineering Standards & Best Practices: Define, promote, and enforce engineering standards across the Product House, raising quality in areas such as scalability, reliability, performance, and maintainability.
• Reliability & Stability Enablement: Partner with Experience Teams to support and nurture long-term resilience and stability initiatives and culture.
• Developer Experience & Velocity: Drive improvements in tooling, CI/CD, observability, testing, and AI-assisted workflows to increase engineering velocity and reduce operational friction.
• Strategic Alignment: Ensure modernization efforts and infrastructure investments support the UGC strategic focus.
• Stakeholder Collaboration: Work closely with engineering, product, design, data, and cross-PH stakeholders to gather input, align priorities, and maintain transparency across teams.
• Cross-R&D Initiatives & Leadership Forums: Participate in R&D-wide leadership forums, contributing to cross-organizational decisions, knowledge sharing, and long-term engineering direction.

What You Bring:

• Experience & Leadership: 8+ years as a senior backend, platform, or infrastructure engineer, with at least 2 years leading engineers or driving cross-team technical initiatives.
• Modernization Expertise: Proven track record of leading modernization, replatforming, or large-scale technical transformation efforts in high-scale environments.
• Architectural Strength: Deep understanding of distributed systems, service architectures, and scalable backend design, with the ability to define and communicate architectural direction.
• Reliability & Stability Focus: Experience improving performance, reliability, operational hygiene, and reducing production noise across complex systems.
• Developer Experience Mindset: Passion for improving developer workflows, internal tooling, CI/CD pipelines, observability, and engineering velocity.
• Coaching & Mentorship: Strong ability to mentor senior engineers, elevate technical thinking, and create an environment that encourages growth and ownership.
• Collaboration & Influence: Excellent communication and stakeholder management skills, with the ability to influence without authority and align multiple teams.
• Strategic Problem-Solving: A long-term thinker able to balance modernization priorities with product needs, making pragmatic, data-informed decisions.
• Quality-Driven Approach: Deep commitment to maintainability, security, performance, and overall engineering excellence.

Technical Skills:

• Backend & Architecture: Expertise in Java/Kotlin, Node.js, Ruby on Rails, or similar technologies, with strong system design and architecture capabilities.
• Cloud & Infrastructure: Hands-on experience with AWS, Kubernetes, Terraform, CI/CD systems, and cloud-native operational practices.
• Data & Messaging: Familiarity with MySQL/PostgreSQL, Redis, Kafka, and event-driven or streaming architectures.
• Observability & Reliability: Strong understanding of logging, metrics, tracing, alerting, and resilience patterns.
• Developer Tooling: Experience with internal platforms, automation, quality gates, static analysis, and workflow/tooling improvements.
• AI-Assisted Development: Familiarity with GitHub Copilot, LLM APIs, and AI-driven developer acceleration workflows.

What we offer:

• Track to success – work in a dynamic organization with ambient and laid-back office atmosphere
• Individualized career development, rewards, and recognition.
• Work-life balance – 25 days paid vacation with add-ons for loyalty, regular team buildings and celebrations in and outside the country
• Additional health insurance package
• Internal mobility program and refer-a-friend program
• Managing a fixed monthly budget for social benefits thru Re:Benefit – a flexible online benefits solution
• Food vouchers
• E-learning portals and knowledge sharing sessions.
• Company backed Hackathons, Tech conferences, workshops events, etc
• Stocked kitchen and bar.
• Equity in options.
• Flexible hybrid capacity

If you don’t meet 100% of the qualifications outlined above, that’s okay! We believe in hiring people, not just skills. If you have a passion to learn and are excited about eCommerce and technology, then we want to hear from you.

Help us be the best version of Yotpo by building something great together!

We are looking for a Business Analyst to join our GTM team. You’ll play a pivotal role in empowering our Go-to-Market teams with data-driven insights that fuel growth, efficiency, and innovation.

Our Technologies: SQL, Tableau, DBT, G-Sheet, Salesforce

Why Join Us:

• Make a direct impact by shaping how we define and measure success across the GTM organization
• Support the company’s growth and profitability goals by playing a key role in transforming financial data into actionable insights
• Collaborate cross-functionally with smart, passionate teams in a data-centric and supportive environment
• Work directly with senior leadership, providing clear, actionable insights to drive their business units forward.
  Operate with significant autonomy and a clear mandate to transform our analytics and elevate performance across multiple core domains
•  

You’ll be:

• Defining KPIs and measuring them for the GTM different groups (Marketing, Sales, and Partners) to track performance and drive strategic initiatives
• Building reports, dashboards, and metrics to deliver actionable insights
• Serving as an analytics focal point, working closely with a wide range of cross-functional teams
• Identifying and automating manual or repetitive processes to improve accuracy, efficiency, and scalability across analytics workflows

 Your experience:

• Strong analytical skills with the ability to turn data into strategic insights
• Experience with BI tools such as Tableau, Looker, or Power BI (we use Tableau)
• Proficiency in SQL
• Excellent communication and cross-functional collaboration skills
• High level of independence and self-motivation
• Ability to thrive in a fast-paced, dynamic environment and manage multiple priorities
• Minimum of 4+ years of experience as a Business/Data Analyst or similar role
• BA/BSc in Industrial Engineering, Information Systems, Economics, Statistics, Mathematics, or a related field

Nice to Have:

• Experience with Salesforce
• Experience in modeling data tables and building scalable data models
• Experience with NetSuite

At Yotpo, we believe in hiring people who are passionate about their craft. If you’re excited about this role and ready to dive into meaningful work, we’d love to hear from you.