About the role

As part of Enterprise Engineering, the Workday Recruiting/Talent Acquisition Engineer sets the bar for technical excellence and innovation across our Talent Acquisition platform—driving configuration strategy, automation, integration optimization, and continuous validation at scale. You'll bring deep Workday Recruiting and ATS functional knowledge, combined with strong engineering capabilities, applying technical rigor to the configuration, data management, and testing of an enterprise-grade recruiting system in a fast-paced, high-volume hiring environment.

Scope includes Workday Recruiting, Advanced Recruiting, Candidate Experience (Career Site), ATS Tech Stack (HiredScore, Paradox, iCIMS integration), Talent Acquisition processes, Onboarding, and recruiting analytics/reporting. You'll build robust, scalable automated solutions and manage the quality lifecycle in our Workday Recruiting ecosystem, ensuring compliance, data integrity, candidate experience excellence, and recruitment efficiency requirements for a rapidly growing company.

For California Only - The estimated annual salary for this position is between $132,600 - $191,250 annually. Compensation packages are based on factors unique to each candidate, including but not limited to skill set, certifications, and specific geographical location. This role is eligible for health insurance, equity awards, life insurance, disability benefits, parental leave, wellness benefits, and paid time off.

What you'll be doing

• Design and own the end-to-end Workday Recruiting configuration and integration strategy for Recruiting, Advanced Recruiting, Career Site, ATS integrations (HiredScore, Paradox), Onboarding, and Talent Acquisition workflows—balancing technical excellence with speed to delivery and optimal candidate experience.
• Build, maintain, and scale Workday Recruiting configurations, including job requisition templates, candidate pipelines, offer management, background check integrations, recruiting events, interview scheduling, and agency portal functionality; ensure seamless data flow across systems.
• Design and implement comprehensive automated test coverage for recruiting processes using Tricentis Tosca or similar tools; manage test execution and traceability in qTest; integrate results into CI/CD pipelines for continuous quality validation.
• Create reusable configuration frameworks and templates (job req templates, screening questions, candidate evaluation forms, offer letter templates, recruiting business process steps) that standardize processes, reduce configuration time, and improve system reliability.
• Drive API-level and end-to-end integration testing across the Talent Acquisition ecosystem (e.g., requisition creation to hire, candidate sourcing, screening workflows, offer approval, background checks, I-9 verification, onboarding handoff to HCM), including third-party vendor integrations and Workday web services.
• Validate Workday Recruiting Extend apps, custom objects, and advanced configurations to ensure functional correctness, security, accessibility, compliance (OFCCP, EEOC), and performance under high-volume recruiting loads.
• Establish recruiting-specific quality metrics, dashboards, and reporting (including time-to-fill, candidate conversion rates, system uptime, integration success rates, configuration coverage, defect density) that enable data-driven decision-making and continuous improvement.
• Champion candidate experience excellence: partner with Recruiting, Employer Branding, and TA Operations teams to optimize career site performance, mobile responsiveness, application completion rates, and candidate communication workflows.
• Lead technical design reviews and configuration governance for recruiting process changes, partner with Workday Recruiting Consultants, Integration Engineers, and HRIS teams on design patterns and apply configuration best practices to recruiting assets.
• Drive root cause analysis and systemic improvements across recruiting data quality, process bottlenecks, integration failures, and user experience issues; continuously optimize configuration efficiency and recruiting operations effectiveness.
• Collaborate closely with Talent Acquisition, Recruiting Operations, HR Technology, Compliance, DEI, People Analytics, and vendor partners (HiredScore, Paradox, background check providers) to align technical solutions with business priorities, hiring goals, and regulatory requirements.
• Manage Workday Recruiting roadmap alignment with bi-annual releases and feature updates; evaluate new Recruiting functionality, lead pilot programs, and drive adoption of innovations that enhance recruiter productivity and candidate experience.

We're excited if you have

• 6+ years with SaaS/Cloud HR technology and significant hands-on Workday Recruiting experience across requisition management, candidate management, offer management, career site configuration, recruiting analytics, and ATS integrations.
• Deep functional expertise in Talent Acquisition processes, including high-volume recruiting, executive search, agency management, candidate sourcing, interview management, offer workflows, background checks, and onboarding transitions.
• Strong technical skills in Workday Recruiting configuration, Calculated Fields, Workday Studio, or EIB for data management, integration troubleshooting (Web Services, RaaS reports), and understanding of API-based recruiting technology ecosystems.
• Experience with recruiting automation tools such as HiredScore, Paradox (conversational AI), scheduling tools, CRM platforms, and modern ATS integrations.
• Test automation and quality engineering experience with tools like Tricentis Tosca, Selenium, or similar; ability to design and maintain automated regression suites for recruiting workflows.
• Data-driven mindset with experience building recruiting analytics, dashboards (Workday Reports, Prism), and using data to optimize funnel conversion, process efficiency, and candidate experience.
• Understanding of recruiting compliance requirements, including OFCCP, EEOC, GDPR, accessibility standards (WCAG), and ability to configure systems to meet regulatory obligations.
• Strong stakeholder management and communication skills; ability to translate complex technical concepts for recruiting leaders and translate business requirements into technical solutions.
• Experience managing or contributing to enterprise-scale Workday implementations or transformations; familiarity with Agile/Scrum methodologies and DevOps practices.
• Passion for candidate experience and recruiting innovation; stays current on recruiting technology trends, AI/ML applications in talent acquisition, and Workday Recruiting product roadmap.

#LI-SR2

As a Senior DevOps Engineer, you will be a key contributor to our infrastructure strategy, focusing on automation, stability, and performance across both cloud and on-premise environments. You will drive best practices in CI/CD, configuration management, and monitoring, with a specific focus on optimizing the deployment and operation of large language models (LLMs) and related technologies.

Responsibilities

• Design, deploy, and manage highly available, scalable infrastructure using Kubernetes and Docker across public cloud (e.g., AWS, GCP, Azure) and on-premise data centers.
• Develop and maintain robust Configuration Management solutions (e.g., Ansible, Terraform) for consistent environment provisioning and management.
• Implement and manage CI/CD pipelines to facilitate rapid, reliable, and automated software releases.
• Administer and troubleshoot operating systems, encompassing both Linux and Windows environments.
• Implement and optimize observability practices using monitoring tools like Datadog for logging, tracing, and alerting.
• Spearhead the operational deployment, scaling, and maintenance of LLM infrastructure, leveraging tools like LiteLLM, OpenRouter, or similar LLM orchestration/gateway technologies.
• Automate repetitive tasks and system operations using scripting languages, primarily Bash and Python.
• Collaborate closely with development, MLOps, and security teams to ensure infrastructure supports product requirements and compliance standards.
• Participate in an on-call rotation to ensure service reliability and responsiveness to incidents.

Qualifications

Required Skills

• 5+ years of professional experience in a DevOps, SRE, or infrastructure engineering role.
• Deep expertise in containerization and orchestration, specifically Kubernetes (design, deployment, and troubleshooting) and Docker.
• Strong proficiency in managing infrastructure in both Cloud (e.g., AWS, GCP, Azure) and On-Premise environments.
• Expert-level administration skills in Linux and strong working knowledge of Windows Server environments.
• Proven experience with Infrastructure as Code (IaC) and Configuration Management tools (e.g., Terraform, Ansible).
• High proficiency in scripting and automation using Python and Bash.
• Extensive experience with monitoring and observability platforms, especially Datadog (or comparable tools like Prometheus/Grafana, New Relic).
• Hands-on experience deploying and managing technologies related to Large Language Models (LLMs), such as utilizing LiteLLM, OpenRouter, or setting up and managing LLM serving endpoints.

Nice-to-Have Skills

• Experience with specific Kubernetes distributions (e.g., K3s, Rancher, OpenShift).
• Familiarity with network configuration, firewalls, and security best practices for hybrid environments.
• Experience in MLOps workflows and related tools (e.g., MLflow, Kubeflow).
• Certifications such as CKA, CKAD, or relevant cloud provider certifications.

Please note that this job description is intended to provide a general overview of the position and does not include an exhaustive list of responsibilities and qualifications

At Archer we aim to attract, retain, and motivate talent that possess the skills and leadership necessary to grow our business. We drive a pay-for-performance culture and reward performance that supports the Company’s business strategy. For this position we are targeting a base pay between $133,400 - $200,000. Actual compensation offered will be determined by factors such as job-related knowledge, skills, and experience.

Archer is proud to be an Equal Opportunity employer committed to diversity and inclusivity in the workplace. All aspects of employment are decided on the basis of merit, qualifications, and business needs. We do not discriminate based upon race, color, religion, sex, sexual orientation, age, national origin, disability status, protected veteran status, gender identity or any other characteristic protected by federal, state or local laws. Successful candidates must be able to demonstrate U.S. citizenship, permanent residency, or status as a protected individual to satisfy ITAR, contractual, and/or regulatory requirements.

Archer is committed to working with and providing reasonable accommodations to job applicants with physical or mental disabilities, and those with sincerely held religious beliefs. Applicants who may require reasonable accommodation for any part of the application or hiring process should provide their name and contact information to Archer’s People Team at people@archer.com. Reasonable accommodations will be determined on a case-by-case basis.

Archer is committed to working with and providing reasonable accommodations to job applicants with physical or mental disabilities, and those with sincerely held religious beliefs. Applicants who may require reasonable accommodation for any part of the application or hiring process should provide their name and contact information to Archer’s People Team at people@archer.com. Reasonable accommodations will be determined on a case-by-case basis.

About the role

Muon seeks a Software Engineer to join our Information Systems team. The ideal candidate is a self-motivated and versatile software engineer with a strong desire to develop mission-critical internal software and platforms with the primary goal to reduce manual and repetitive tasks.

The Information Systems team owns the comprehensive suite of custom software, vendor software, data platforms and automated tools that will enable various teams to work more rapidly, our factories to build efficiently, and our launch teams to operate flawlessly.

Responsibilities

• Hands-on software development of internal software using modern methodologies and tools.
• Own the end-to-end software development from product concept to delivery and maintenance to our internal customers.
• Participate in designing overall information systems architecture, from technology selection to buy-vs-build decisions.
• Embrace adaptability by taking on meaningful responsibilities as the company’s needs change, and be comfortable changing elevations from low-level coding to higher-level project and initiative needs.
• Assist in the integration and implementation of core systems (e.g., custom ERP, PLM, MES, Supply Chain) to integrate seamlessly and automate handoffs between functions.

Qualifications

• B.S., M.S., or Ph.D. in computer science or related field, or equivalent experience
• 5+ years full-stack (frontend and backend) software engineering experience.
• Proficiency in common programming languages such as Python and Javascript along with common libraries such as React and Angular.
• Experience selecting and deploying database technology based on specific performance and feature needs (SQL/NoSQL, PostgreSQL, MongoDB, InfluxDB, etc)
• Proficiency developing, versioning and optimizing REST and GraphQL APIs.
• Excellent communication and presentation skills
• Excited to work in a fast-paced environment with new challenges each week

Nice-to-have Skills

• Modern space systems experience, including software ecosystems.
• Proven success in a high-growth startup environment

Salary

The salary range for this role is $156,000 - $186,000, plus a competitive equity grant and comprehensive benefits package. Final compensation will be determined based on skills, qualifications, experience, and geographic location as assessed during the interview process. 

About the role

Muon seeks a Staff Software Engineer to join our Information Systems team. The ideal candidate is a self-motivated and versatile software engineer with a strong desire to develop mission-critical internal software and platforms with the primary goal to reduce manual and repetitive tasks.

The Information Systems team owns the comprehensive suite of custom software, vendor software, data platforms and automated tools that will enable various teams to work more rapidly, our factories to build efficiently, and our launch teams to operate flawlessly.

Responsibilities

• Leading member of the team defining and building various platforms, tools and applications on the Information Systems team.
• Hands-on software development of internal software using modern methodologies and tools.
• Align team roadmaps with product requirements and mission needs.
• Own the end-to-end software development from product concept to delivery and maintenance to our internal customers.
• Lead overall information systems designs, and architecture; from technology selection to buy-vs-build decisions. 
• Embrace adaptability by taking on meaningful responsibilities as the company’s needs change, and be comfortable changing elevations from low-level coding to higher-level project and initiative needs.
• Define metrics aligned with critical company goals and enable the team to achieve aggressive goals.
• Closely collaborate with other internal teams and departments.

Qualifications

• B.S., M.S., or Ph.D. in computer science or related field, or equivalent experience.
• 10+ years full-stack (frontend and backend) software engineering experience.
• Deep expertise in programming languages such as Python and Javascript along with common libraries such as React and Angular.
• Deep experience selecting and deploying database technology based on specific performance and feature needs (SQL/NoSQL, PostgreSQL, MongoDB, InfluxDB, etc)
• Proficiency developing, versioning and optimizing REST and GraphQL APIs.
• Excellent communication and presentation skills.
• Excited to work in a fast-paced environment with new challenges each week.

Nice-to-have Skills

• Modern space systems experience, including software ecosystems.
• Proven success in a high-growth startup environment.
• End-to-end development from product concept to delivery to customer/market.

Salary

The salary range for this role is $210,000 - $234,000, plus a competitive equity grant and comprehensive benefits package. Final compensation will be determined based on skills, qualifications, experience, and geographic location as assessed during the interview process. 

We are seeking a SAP Security & Platform Systems Engineer. This specialized role is responsible for the secure architecture and technical integration of our SAP S/4HANA RISE environment. The ideal candidate will bridge the gap between traditional SAP Security and modern Cloud Platform administration, ensuring robust, compliant, and well-connected SAP systems.

What You'll Do:

• SAP Security & Access Governance
  • Access Model Ownership: Design, build, and maintain S/4HANA business roles, Fiori catalogs, and authorization groups.
  • Identity Management: Perform configuration and troubleshooting of user provisioning and authentication workflows.
  • Compliance & Audit: Participate in technical efforts for SOX and ITGC audits, managing GRC/IAG (including SoD rulesets and Emergency Access/Firefighter) and providing technical evidence.
  • System and Data-Level Security: Perform vulnerability Assessment, secure Fiori apps/Web services and govern security measures at the CDS-view and OData service layer
• Platform Connectivity & System Administration
  • Cloud Ecosystem Integration: Design and manage technical trust configurations (SAML 2.0, OAuth 2.0, Principal Propagation) across S/4HANA, BTP, and SAP Analytics Cloud (SAC) etc.
  • BTP Management: Administer BTP subaccounts, service entitlements, and technical destinations.
  • Secure Connectivity: Install, configure, and monitor SAP Cloud Connectors to maintain secure data transfer between the RISE private cloud and BTP/external services.
  • Certificate Authority: Manage the full lifecycle of X.509 certificates and SSL handshakes within the entire SAP landscape.
  • RISE Coordination: Serve as the technical liaison with SAP RISE operations for system-level changes (e.g., refreshes, kernel parameters, OS configurations).

What You'll Need: 

• 10+ years in SAP technical roles, with a minimum of 3 years focused on S/4HANA and the Business Technology Platform (BTP).
• Expert proficiency in PFCG, SU24 optimization, and Fiori security architecture.
• Direct, practical experience with the SAP BTP Cockpit and SAP Cloud Connector.
• Proven ability to troubleshoot and manage Identity Protocols: SAML, OAuth2, and OpenID Connect (OIDC).
• Direct experience managing SOX/ITGC compliance requirements in a regulated or publicly traded company, reduce SOD violations
• Skilled in performing comprehensive end-to-end traces (e.g., ST01, browser traces, Cloud Connector logs) to diagnose connectivity and authorization issues. 
• Investigate and resolve Authorization-related issues, performing root cause analysis to prevent future breaches.
• Clear understanding of the SAP RISE shared responsibility model.

Please note that this job description is intended to provide a general overview of the position and does not include an exhaustive list of responsibilities and qualifications.

At Archer we aim to attract, retain, and motivate talent that possess the skills and leadership necessary to grow our business. We drive a pay-for-performance culture and reward performance that supports the Company’s business strategy. For this position we are targeting a base pay between $152,100 - $190,100. Actual compensation offered will be determined by factors such as job-related knowledge, skills, and experience.

We are an equal-opportunity employer committed to creating a diverse and inclusive workplace. All qualified applicants will receive equal consideration for employment without regard to race, color, creed, religion, sex, gender identity, sexual orientation, national origin, disability, uniform service, Veteran status, age, or any other protected characteristic per federal, state, or local law, including those with a criminal history, in a manner consistent with the requirements of applicable state and local laws. 

By applying, you agree to be bound by our candidate privacy policy.

Archer is committed to working with and providing reasonable accommodations to job applicants with physical or mental disabilities, and those with sincerely held religious beliefs. Applicants who may require reasonable accommodation for any part of the application or hiring process should provide their name and contact information to Archer’s People Team at people@archer.com. Reasonable accommodations will be determined on a case-by-case basis.

About the Role

Muon seeks a talented Guidance, Navigation, and Control (GNC) engineer to join our team. The ideal candidate can go both deep and broad across the control system analysis and design process. They would use a “systems mindset” to be a multiplier when collaborating with other disciplines to arrive at an elegant, best-fit spacecraft design.

Responsibilities

• Design and implement guidance, navigation & control architectures and algorithms in an embedded C++ environment
• Define requirements for ADCS algorithms, hardware, and related systems - both for existing missions as well as roadmap development that unlock new customer opportunities
• Perform analysis and simulation of mission-specific GNC performance
• Collaborate on the development of ground-processing algorithms for sensor calibration
• Collaborate on the development of an offline geolocation processing pipeline
• Support anomaly resolution of on-orbit systems, including oncall duties
• Support software- and hardware-in-the-loop test planning, execution, and validation
• Lead technical efforts and provide mentorship of more junior engineers

Qualifications

• PhD or Master’s degree in mechanical or aerospace engineering or equivalent plus 5+ years of professional experience, OR several years of experience hands-on with GNC analysis and design
• Software skills in C++
• Knowledge of control and optimization theory
• Expertise in common numerical programming environments (Python, Julia, MATLAB)
• Experience designing, analyzing, and implementing ADCS/GNC subsystems for spacecraft
• Excellent communication, presentation, and coordination skills
• Excited to work in a fast-paced environment with new opportunities each week

Nice-to-Have Skills

• Experience with control stability analysis of flexible bodies
• Experience with ADCS of precision pointing platforms
• Experience with spacecraft flight operations

Salary

The salary range for this role is $138,000 - $208,000 plus a competitive equity grant and comprehensive benefits package. Final compensation will be based on skills, qualifications, experience, and geographic location as assessed during the interview process.

About the Role

Muon seeks a talented Guidance, Navigation, and Control (GNC) engineer to join our team. The ideal candidate can go both deep and broad across the control system analysis and design process. They would use a “systems mindset” to be a multiplier when collaborating with other disciplines to arrive at an elegant, best-fit spacecraft design.

Responsibilities

• Design and implement guidance, navigation & control architectures and algorithms in an embedded C++ environment
• Define requirements for ADCS algorithms, hardware, and related systems - both for existing missions as well as roadmap development that unlock new customer opportunities
• Perform analysis and simulation of mission-specific GNC performance
• Collaborate on the development of ground-processing algorithms for sensor calibration
• Collaborate on the development of an offline geolocation processing pipeline
• Support anomaly resolution of on-orbit systems, including oncall duties
• Support software- and hardware-in-the-loop test planning, execution, and validation

Qualifications

• PhD or Master’s degree in mechanical or aerospace engineering or equivalent plus at least 2-3 years of professional experience, OR several years of experience hands-on with GNC analysis and design
• Software skills in C++
• Knowledge of control and optimization theory
• Expertise in common numerical programming environments (Python, Julia, MATLAB)
• Experience designing, analyzing, and implementing ADCS/GNC subsystems for spacecraft
• Excellent communication, presentation, and coordination skills
• Excited to work in a fast-paced environment with new opportunities each week

Nice-to-Have Skills

• Experience with control stability analysis of flexible bodies
• Experience with ADCS of precision pointing platforms
• Experience with spacecraft flight operations

Salary

The salary range for this role is $124,000 - $189,000 plus a competitive equity grant and comprehensive benefits package. Final compensation will be based on skills, qualifications, experience, and geographic location as assessed during the interview process.

What You'll Do:

• Build, maintain, and support Archer's Network Infrastructure
• Plan, design, and implement LAN/WAN solutions including SD WAN
• Align with and contribute to Information Security strategy and plan
• Support and troubleshoot network issues including after-hours where required
• Coordinate with vendors for scope of services, timing of work, execution, and acceptance of deliverables
• Create and maintain documentation of network topology and standards
• Research and document comparisons for cost, vendors, & services
• Perform procedures to support Compliance requirements (SOX, ISO, and other)
• Create documentation of internal procedures and internal Client-facing knowledge base articles
• Create, update, and report network metrics to the IT Leadership Team
• Provide support for office-based and remote personnel
• Provide onsite tactical support for business partners
• Ability to communicate at all levels of the business

• Minimum 7 years of experience working in an enterprise level environment supporting network infrastructure and hybrid environments.
• Experience with Palo Alto networks firewall technologies along with Panorama, GlobalProtect and Prisma Access experience.
• Extensive experience with SDWAN technologies in general
• Experience with VLAN architecture with L3 technologies
• Experience with Cisco, ubiquity and HP/Aruba switching, wireless networking technologies, and NAC solutions
• Solid understanding of BGP and OSPF routing, L2/L3 switching.
• Hands on installation, operations maintenance and troubleshooting of network infrastructure.
• Ability to multitask and drive large scale network project deliverables.
• Familiarity with LogicMonitor or other monitoring software
• Excellent communication skills and ability to collaborate and work well with IT and other department team members.
• CCNA/CCNP or equivalent experience

Archer is committed to working with and providing reasonable accommodations to job applicants with physical or mental disabilities, and those with sincerely held religious beliefs. Applicants who may require reasonable accommodation for any part of the application or hiring process should provide their name and contact information to Archer’s People Team at people@archer.com. Reasonable accommodations will be determined on a case-by-case basis.

About the role

Muon seeks a Harness Technician to join our Assembly, Integration, and Test team. The ideal candidate is a self-motivated technician who will help both the Electrical Engineering team with prototype projects, as well as the Production team to prepare flight hardware as a part of building the satellites.

Responsibilities

• Fabricate, assemble, and integrate high quality, high reliability wire harness and electro-mechanical assemblies
• Read, interpret and work from drawing as well as controlled documentation and processes
• Perform work according to procedures, specifications, and test instructions
• Use various mechanical and precision calibrated tools and equipment
• Perform electrical checkouts using custom setups combined with off the shelf equipment/components
• Collaborate with engineers to develop and document future processes
• Ensure all production services are performed on time, safely, and in a professional manner

Qualifications 

• 2-4 years of experience in a production assembly environment
• Experience working with engineers in development and production environments
• Able to work independently and problem solve efficiently with minimal supervision
• Willingness to provide constructive feedback to the engineering and management teams to improve tooling designs, processes and parts
• Able to stay organized with strong attention to detail
• Excellent communication skills
• Excited to work in a fast-paced environment with new challenges each week
• Must be able to work all shifts and available for overtime and weekends as needed

Nice-to-have Skills

• Experience inspecting wire harness and cable assemblies
• Experience in the aerospace industry, aviation, military, or other high-reliability operating environment
• Knowledge of electrical and mechanical systems
• Skill in operating and manipulating machinery and various hand and power tools requiring manual dexterity
• Ability to use precision measuring instruments
• Proficient with computers
• Ability to work effectively in a team environment
• Ability to rapidly change roles/responsibilities while working in a high-paced, challenging work environment

Salary Range

This role is non-exempt. The hourly range for this role is $45-$48/hour plus a competitive equity grant and comprehensive benefits package. Final compensation will be based on skills, qualifications, experience, and geographic location as assessed during the interview process.

Role 

We are looking for a Sr. Staff SWE to join our Zero Trust Exchange department.  This is a Hybrid role based onsite in San Jose three days a week, reporting to the Sr. Manager, Software Development Engineering.

As a key member of the engineering team, you will implement new ZCC tunnel features and modularize existing code to drive greater stability and performance across our platform.

What you’ll do (Role Expectations)

• Implement high-impact ZCC tunnel features that enhance connectivity and security for our global user base
• Lead the modularization of existing code into libraries to improve system maintainability and architectural stability
• Integrate memory-safe Rust language components where applicable to advance our commitment to robust and secure engineering

Who You Are (Success Profile)

• You act like an owner by taking full accountability for outcomes and navigating seamlessly between high-level strategy and hands-on execution.
• You are a dedicated problem-solver who is energized by complex challenges and finding solutions that deliver significant impact.
• You are customer-obsessed, anchoring every technical decision in solving real-world problems for both internal and external stakeholders.
• You are driven by innovation and a deep curiosity for how things work, always seeking more secure and scalable ways to build technology.
• You think at scale, connecting your day-to-day work to the larger mission and building solutions designed to support a high-growth, global organization.

What We’re Looking for (Minimum Qualifications)

• Advanced proficiency in C/C++ with experience building high-performance systems
• Tunneling and/or VPN experience
• Strong foundational knowledge of networking protocols and infrastructure
• Proven ability to design and write secure, scalable code in a professional environment

What Will Make You Stand Out (Preferred Qualifications)

• Professional experience developing with the Rust programming language
• Direct experience working within the VPN application domain or similar network security technologies

#LI-JM1 #LI-Hybrid

Role

We are looking for a Staff Software Development Engineer - DevSecOps to join our team in a hybrid capacity in San Jose, CA, reporting to the Director, Software Development Engineering. Our Engineering team built the world’s largest cloud security platform from the ground up, and we keep building. You will support internal product teams in managing CI/CD pipelines, strengthening security practices, and maintaining shared engineering systems to enable organizations worldwide to harness speed and agility with a cloud-first strategy.

What you’ll do (Role Expectations)

• Build and manage CI/CD systems to deploy critical applications across hybrid cloud environments including AWS, GCP, and proprietary clouds

• Support internal product teams with CI/CD pipelines, automations, and tools like GitLab, GitHub, Jenkins, ArgoCD, and security scanning solutions

• Secure code, applications, and infrastructure using security scanning tools such as SonarQube, Snyk, Coverity, and CheckMarx

• Administer and optimize critical DevSecOps applications while monitoring build metrics with tools like Grafana, Prometheus, and CloudWatch

• Communicate progress to stakeholders through Jira, technical documentation, and clear status updates

Who You Are (Success Profile)

• You thrive in ambiguity. You're comfortable building the path as you walk it. You thrive in a dynamic environment, seeing ambiguity not as a hindrance, but as the raw material to build something meaningful.

• You act like an owner. Your passion for the mission fuels your bias for action. You operate with integrity because you genuinely care about the outcome. True ownership involves leveraging dynamic range: the ability to navigate seamlessly between high-level strategy and hands-on execution.

• You are a problem-solver. You love running towards the challenges because you are laser-focused on finding the solution, knowing that solving the hard problems delivers the biggest impact.

• You are a high-trust collaborator. You are ambitious for the team, not just yourself. You embrace our challenge culture by giving and receiving ongoing feedback—knowing that candor delivered with clarity and respect is the truest form of teamwork and the fastest way to earn trust.

• You are a learner. You have a true growth mindset and are obsessed with your own development, actively seeking feedback to become a better partner and a stronger teammate. You love what you do and you do it with purpose.

What We’re Looking for (Minimum Qualifications)

• 5+ years of professional experience including hands-on experience managing cloud environments such as AWS, GCP, or private clouds

• Proficiency in application development or automation using OOP languages like C/C++, Java, Python, or Go, plus exposure to container orchestration and automation tools

• Familiarity with application security testing methodologies and experience using tools like SonarQube, Snyk, Coverity, or CheckMarx

• Experience designing and managing GitOps-based pipelines using GitLab, GitHub, and CI/CD automation tools like Jenkins or GitHub Actions

• Bachelor’s degree in Computer Science or a related field, or equivalent practical experience

What Will Make You Stand Out (Preferred Qualifications)

• Experience with AI and ML tools in day to day DevSecOps activities

• Experience writing and developing yaml based CI/CD Pipelines and knowledge of build tools like makefiles, gradle, npm, or maven

• Experience with Networking, Load Balancers, Firewalls, and Web Security

#LI-Hybrid #LI-KM9

Role

We are looking for a Senior Manager of Business Operations - Engineering Strategy, Planning & Analytics to join our Zero Trust Exchange team. This is a hybrid role (onsite 3 days a week) in San Jose, CA reporting to the Senior Director, Engineering Operations, Zero Trust Exchange.

We are looking for a Sr. Manager of BizOps - Engineering Strategy, Planning & Analytics to drive data-informed decision-making across the engineering organization. This role transforms complex data into actionable insights that inform both high-level strategy and day-to-day execution across the Software Development Lifecycle, while also leading planning, performance analytics, and operational rigor at scale.

What You’ll Do (Role Expectations)

• Lead quarterly and annual engineering planning cycles (Application Performance Monitoring (APM), headcount, budgeting), aligning investments with business priorities and ensuring accurate capacity modeling
• Own and scale engineering planning processes (APM, headcount, budgeting, and forecasting), ensuring alignment with business priorities and financial targets
• Responsible for Business Analytics for Engineering. Build and maintain data models, dashboards, reporting systems, and performance metrics that provide visibility into engineering productivity, cost efficiency, and delivery outcomes
• Define and run operating cadences (QBRs, planning reviews, OKR interlocks) to establish a strong rhythm of business and ensure execution against goals
• Communicate insights and business impact clearly to senior stakeholders, while driving process improvements, tooling enhancements (e.g., Jira), and scalable analytics frameworks

Who You Are (Success Profile)

• You act like an owner. Your passion for the mission fuels your bias for action. You operate with integrity because you genuinely care about the outcome. You adapt to what’s needed, navigating seamlessly between high-level strategy and hands-on execution.
• You are a high-trust collaborator. You are ambitious for the team, not just yourself. You embrace our challenge culture by giving and receiving ongoing feedback—knowing that candor delivered with clarity and respect is the truest form of teamwork and the fastest way to earn trust.
• You champion simplicity. You are skilled at distilling complex problems, user needs, and technical concepts into clear, simple, and actionable plans. You are a precise communicator who brings clarity and focus to every interaction.
• You are data-driven. You use data and analytics to find the truth, measure what matters, and guide informed decisions. You value evidence over assumptions, replacing "I think" with "I know" to drive better outcomes.
• You think at scale. You connect your day-to-day work to the larger company mission and think globally. You build solutions, processes, and teams that are not just effective today but are built to last and support a high-growth, global organization.

What We’re Looking for (Minimum Qualifications)

• 8+ years of experience in engineering operations, analytics, strategy, or technical program management, with a strong focus on data-driven decision-making
• Advanced analytical skills (complex formulas, pivots, data modeling) and experience with SQL and data analysis tools
• Proven experience managing cross-functional projects end-to-end, delivering insights and measurable business impact
• Strong ability to interpret business and engineering metrics, connect multiple data sources, and communicate insights to senior stakeholders
• Bachelor’s degree in Business Analytics, Finance, Math, Statistics, Economics, or related quantitative field

What Will Make You Stand Out (Preferred Qualifications)

• 3+ years of experience managing analysts, data engineers, or operations teams
• Strong proficiency in SQL, data visualization tools (e.g., Tableau), and data architecture concepts
• Experience driving engineering productivity frameworks, capacity planning, or scalable planning & analytics systems, with familiarity in tools like Jira, Salesforce, or Confluence

#LI-Hybrid #LI-KM9

Role

Identity is the new security perimeter. Come help manage digital risk by applying security through identity integration and controls.

We are looking for a Senior Architect to join our Identity and Access Management team. This is a hybrid role on-site three days a week in San Jose, reporting to the Senior Director, ZIdentity team. You will be responsible for design and development of enterprise-grade Identity Management Products for Zscaler. You will leverage your deep expertise in IAM and public cloud environments to drive hands-on development and provide technical leadership.

What you’ll do (Role Expectations)

• Practice technical leadership in design, development, and optimization of Identity platform
• Define and execute the technical roadmap for IAM, ensuring alignment with business goals
• Work closely with engineering teams to enhance support for Common Identity platform
• Drive professional development and growth initiatives for team members

Who You Are (Success Profile)

• You thrive in ambiguity. You're comfortable building the path as you walk it. You thrive in a dynamic environment, seeing ambiguity not as a hindrance, but as the raw material to build something meaningful.
• You act like an owner. Your passion for the mission fuels your bias for action. You operate with integrity because you genuinely care about the outcome. True ownership involves leveraging dynamic range: the ability to navigate seamlessly between high-level strategy and hands-on execution.
• You are a problem-solver. You love running towards the challenges because you are laser-focused on finding the solution, knowing that solving the hard problems delivers the biggest impact.
• You are a high-trust collaborator. You are ambitious for the team, not just yourself. You embrace our challenge culture by giving and receiving ongoing feedback—knowing that candor delivered with clarity and respect is the truest form of teamwork and the fastest way to earn trust.
• You are a learner. You have a true growth mindset and are obsessed with your own development, actively seeking feedback to become a better partner and a stronger teammate. You love what you do and you do it with purpose.

What We’re Looking for (Minimum Qualifications)

• Minimum 12+ years of hands-on experience in application architecture and development using Java.  Experience developing enterprise-grade Security or Networking products.
• Must have strong knowledge of Identity and Access Management protocols, specifically SAML, OAuth & OpenID connect.
• Strong knowledge of Security Protocols such as PKI, TLS, etc.
• Expert-level technical knowledge: Enterprise Java, OOP, OOA, systems architecture, RESTful APIs, and related frameworks ( e.g.  Hibernate, Spring).  CI/CD (tools and processes).
• Expert in Kubernetes and container infrastructure.

What Will Make You Standout (Preferred Qualifications)

• Experience with Java reactive programming would be a plus

#LI-Hybrid #LI-JM1

About the Role 

Now we are looking for a Middle/Senior C# Developer to join the team that works on Veeam Backup for Office 365. 

What You'll Do 

• Developing and supporting one of Veeam's core products: Veeam Backup for Microsoft 365 

• Communicating with other participants of the product development process  

• Participating in planning and creating the features for your products  

Technologies You'll Work With   

• Latest C# (and a bit of C++, C++CLI), REST, PowerShell, WPF  

• Latest .NET frameworks 

• Visual Studio or Rider 

• Azure DevOps, Git, Jenkins  

• Azure, Office 365, Amazon  

• Exchange, SharePoint, SQL, Messaging and Events  

• Agentic coding tools 

What You'll Bring 

• Good knowledge of C# language 

• 3-5 years of relevant experience  

• Understanding of data structures and algorithms  

• Experience developing for a RDMS, e.g. Postgresql, SQL Server, MySQL, Oracle  

• Experience in the development for public clouds, e.g. Microsoft Azure, AWS, GCP  

• You should also have an open and flexible mind, common sense, clear logic, analytical skills, and the ability to work independently  

Bonus Skills  

• Understanding of the Windows platform (.NET, Win API)  

• Experience debugging event-based systems  

• Advanced knowledge of Windows or Linux operating systems  

• Experience in the development for Microsoft Exchange, SharePoint, or Office 365  

• Experience in a commercial development of products for the mass market  

Please Note: If the applicant is permanently located outside of the United States Veeam reserves the right to decline the application for the position. Remote work is only possible for employees located in the United States. 

#LI-Remote #LI-KFUS 

Company Information

AMAROK is the Nation’s leader in the perimeter security industry! Our unique and technically advanced electric fence reliably stops theft and other criminal activity by guarding our customers’ property and assets 24/7 making us the Ultimate Perimeter Security solution. We are active in 48 states and Canada with more than 6,000 commercial and industrial locations.

Selling Power Magazine has named AMAROK the #1 Company to Sell For! We offer a competitive base salary ($70K-$85K) with an uncapped commission structure and an OTE of $125K+. Additionally, 80% or our sellers have reached their quota over the last five years.

We're looking for ambitious and driven individuals to join our high-performing Sales Development team. As an SDR, you'll be a crucial part of our growth, identifying and qualifying potential clients, and nurturing them through the sales pipeline. This is a fast-paced, results-oriented role for true hunters who thrive on challenges.

Essential Duties:

• Execute high-volume outbound prospecting campaigns (calls, emails, social media, site visits) – 25-35 daily touchpoints minimum.
• Analyze leads, prioritize opportunities, and determine the best path forward.
• Guide qualified leads through the sales process, ensuring smooth transitions to Account Executives.
• Maintain accurate and up-to-date records of all sales activities within our CRM system (Salesforce preferred).
• Partner with the sales team to develop and implement effective lead generation strategies.
• Embrace our proven internal selling method (SPARK) and actively seek ways to refine your approach.

Ideal Candidate:

• Confident, competitive, and driven to exceed expectations.
• Thrives in a fast-paced environment and can bounce back from setbacks.
• Strong verbal and written communication skills with exceptional interpersonal abilities.
• Prior B2B sales experience is a significant plus.
• Experience with Salesforce or similar CRM platforms is preferred.
• Collaborative and enjoys working within a high-achieving team.

Why AMAROK?

AMAROK has been recognized as one of South Carolina’s top companies to work for several years running! We are driven by our core values and strive to facilitate a greater sense of purpose in our career opportunities. Our leadership team is dedicated to providing a work environment that is collaborative and fun with a healthy work / life balance. 

A generous benefits package is offered to all full-time employees:

• Health Benefits (Medical, Dental & Vision)
• Matching 401K retirement plan
• FSA & HSA Account
• Tuition Reimbursement Program
• Short & Long-term disability
• Life Insurance
• Career advancement
• Generous PTO

See what our employees have to say about working for AMAROK! https://www.glassdoor.com/Reviews/AMAROK-Reviews-E603124.htm

Our recruiting experience is digital! AMAROK is an EEO/Affirmative Action Employer and will make all employment related decisions without regard to age, race, color, national origin, ancestry, marital status, affectional or sexual orientation, gender identity or expression, disability, nationality, sex, or veteran status.

Once you submit your application, AMAROK will process the provided personal data to evaluate your candidacy for employment. For details regarding how your personal data will be used during an interview process, and to understand our commitment to keeping your personal data safe, please review our Data Privacy Policy here - https://amarok.com/privacy-policy/

Summer Internship  

Our Summer Internship is designed for students leading into their final year of university, who want to gain real life work experience in a fast past, exciting and professional environment.   

As a Summer Intern, you will participate in onboarding with the UR team that will set you up for success in your role. You will also benefit from professional development sessions, networking, and social events provided by the Internship Program.   

The program takes place from June – August 2026 (12 week program)  

Software Engineering Intern - Platform, Security & AI 

What We're Looking For 

• Passion & Drive: Strong willingness to learn, innovate, and contribute to the intersection of Cyber Security, Data Resilience, and AI. 

• Technical Foundation: High level of comfort in a major programming language (Python, Go, or Java preferred). You should understand core data structures, algorithms, and how to independently debug your own code. 

• Security & AI Knowledge: Familiarity with Cyber & Data Security practices, alongside a foundational understanding of AI Agents, LLMs, and Agent Evaluations. 

• Infrastructure & Tooling: Experience with Kubernetes and containerization. 

• Collaboration: Basic knowledge of Git and GitHub for collaborative software development. 

Nice To Have 

• Cloud & Infrastructure: Working knowledge of Kubernetes/Helm and an understanding of the basics of CI/CD pipelines. 

• Architecture: Exposure to event-driven systems (e.g., Redis Pub/Sub, NATS) and experience with workflow orchestration systems like Temporal. 

• GenAI Expertise: Understanding or prior experience with GenAI concepts like RAG, Vector Databases, and Embeddings. 

• AI Frameworks & Pipelines: Usage of AI frameworks (e.g., LangChain, LangGraph) and an understanding of how to develop, tune, and deploy AI/ML frameworks and Data Model pipelines. 

What You Could Be Working On 

• Backend & Infrastructure: Write backend code and automation in Go within a large, production-grade codebase. You will learn established patterns for scalable infrastructure under the guidance of senior engineers, deploying and managing containerized applications across Kubernetes clusters and AWS infrastructure (EKS, ECR, IAM). 

• AI & Agent Development: Build long-running agents that unleash the full power of the Securiti AI + Veeam platforms for CISOs and security analysts. This includes unlocking automated breachimpact analysis, compliance reporting, and data access auditing across hybrid multicloud environments. 

• Agent Evaluation & Knowledge Pipelines: Develop Agent Evaluation Pipelines to measurably assess reliability and task completion rates. You will also build knowledge discovery pipelines that surface institutional knowledge (policy research, compliance frameworks) into agent-consumable layers for sharper decision-making. 

• Security & Vulnerability Management: Analyze Kubernetes deployment configurations to identify and fix security gaps. You will help manage the CVE lifecycle by identifying and patching vulnerabilities in container images to harden the platform. 

• Tooling & Reliability: Develop internal tooling, testing harnesses, and security utilities to improve team productivity. You will also execute and validate API and cross-service integration tests to ensure system reliability as the platform evolves. 

Targeted Field of Study Currently pursuing a Bachelors or Master’s degree in: 

• Computer Science 

• Software Development / Software Engineering 

• Systems Engineering 

• Cybersecurity 

• Or other closely related fields. 

Requirements:

• This role requires you to be in office 2-3 days a week at the San Jose, California location

Applicants must be authorized to work in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa now or in the future. 

Benefits

As a paid intern at Veeam, you’ll receive:

• Paid Company Holidays during your internship
• Tech Stipend to help set up your workspace
• 8 Hours of Paid Volunteer Time through our Veeam Cares Program
• Personal and Professional Development through our Internship Program

We’re committed to providing a supportive and rewarding internship experience.

Summer Internship  

Our Summer Internship is designed for students leading into their final year of university, who want to gain real life work experience in a fast past, exciting and professional environment.   

As a Summer Intern, you will participate in onboarding with the UR team that will set you up for success in your role. You will also benefit from professional development sessions, networking, and social events provided by the Internship Program.   

The program takes place from June – August 2026 (12 week program)  

The Role

Join the Policy Engineering team and contribute to building an enterprise-grade cloud data governance platform used by Fortune 500 clients to manage and protect sensitive data across complex, multi-cloud environments.

• Develop internal tooling, testing harnesses, and AI-assisted developer utilities that improve team productivity and engineering quality — owning small-to-medium scoped projects with real impact on day-to-day engineering workflows.
• Write backend code in Go within a large, production-grade codebase — learning established patterns and conventions under the guidance of senior engineers and tech leads.
• Build and maintain automated test suites and evaluation frameworks to validate system behavior, helping the team catch regressions and ensure correctness as the product evolves.
• Explore and prototype AI/LLM-powered tooling to assist with development workflows — such as automated test generation, code analysis utilities, or documentation assistants.
• Collaborate closely with senior engineers — attending design discussions, sprint planning, and code reviews as a participant, gaining exposure to how large-scale distributed systems are architected and delivered.
• Ramp up on modern backend and cloud engineering practices including distributed systems concepts, event-driven architecture, multi-tenant SaaS design, and cloud infrastructure.

 What you'll gain: Hands-on experience shipping real software in a production engineering environment, mentorship from senior engineers, and deep exposure to enterprise cloud and data platform engineering.

Requirements:

• This role requires you to be in office 5 days a week at the San Jose, California location

Qualifications: 

• Currently pursuing a Bachelors or Master’s degree in Computer Science, Information Technology, Engineering, or a related field.
• Strong problem-solving and analytical skills.
• Must be able to exhibit prior use of AI tooling
• Ability to work independently in a dynamic, fast-paced environment; high-energy, motivated self-starter.
• Detail-oriented with a proactive, problem-solving mindset 
• Comfortable working in a fast-paced, collaborative environment
• Strong organizational skills with the ability to manage multiple moving pieces 

Applicants must be authorized to work in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa now or in the future. 

Benefits

As a paid intern at Veeam, you’ll receive:

• Paid Company Holidays during your internship
• Tech Stipend to help set up your workspace
• 8 Hours of Paid Volunteer Time through our Veeam Cares Program
• Personal and Professional Development through our Internship Program

We’re committed to providing a supportive and rewarding internship experience.

Title: Senior Application Security Engineer

Location: Austin, TX / Dallas, TX / San Jose, CA / Morristown, NJ (hybrid)

Reports To: Sr. Manager, Cybersecurity

About Hippo

Hippo exists to protect the joy of homeownership. We believe that insurance should protect the things you treasure through an intuitive, modern experience. We provide tailored insurance coverage and preventative maintenance plans that keep you protected throughout your homeowner journey. We’ll also help you find coverage for everything life brings—from auto to flood—reimagining how you care for your home.

About the Role

The Senior Application Security Engineer is a senior individual contributor responsible for driving application security outcomes across Hippo’s engineering organization. This role serves as a trusted subject matter expert in application security, providing deep technical guidance and influencing secure design decisions across multiple teams, products, and services.

This position is application-security–first, with intentional overlap into cloud and platform security where application code, identity, CI/CD pipelines, and infrastructure intersect. While the role does not own infrastructure, security programs, or formal departmental priorities, it is accountable for identifying application-centric risks and guiding high-impact security decisions through expertise, partnership, and advisory influence.

Operating with significant autonomy, the Senior Application Security Engineer independently owns complex and ambiguous security challenges end-to-end, ensuring outcomes align with business objectives and risk tolerance. This role emphasizes technical leadership, cross-functional collaboration, and mentorship rather than people management.

About You

You are a seasoned application security professional with deep technical expertise and strong judgment, trusted to guide complex security decisions in high-impact environments. You think adversarially, understand modern application architectures, and can clearly articulate risk tradeoffs to engineering, product, and security leadership.

You are comfortable operating independently in ambiguous situations, influencing outcomes through credibility and collaboration rather than formal authority. You communicate clearly, mentor others naturally, and help elevate application security maturity across teams by embedding secure design principles into everyday engineering practices.

What You'll Do:

• Serve as a senior subject matter expert in application security, providing authoritative guidance on secure design, authentication, identity flows, API security, and cloud-native application risks.

• Act as a trusted security advisor during architecture reviews, design discussions, and risk assessments across multiple teams and services.

• Identify, assess, and clearly communicate application-centric security risks across application code, CI/CD pipelines, identity systems, and cloud environments.

• Independently own and drive resolution of complex and ambiguous application security challenges with broad organizational impact.

• Apply threat modeling, attack-path analysis, and adversarial thinking to inform defensive improvements and strengthen application resilience.

• Contribute technically to broader security programs by shaping standards, best practices, secure patterns, and technical guidance.

• Support security incidents and targeted threat-hunting efforts by providing application security expertise, root-cause analysis, and remediation guidance.

• Design, improve, and help operationalize automated security tooling and pipelines (e.g., SAST, DAST, SCA, secrets detection).

• Mentor engineers and security partners across teams, acting as a force multiplier to improve secure design and decision-making at scale.

• Communicate risks, recommendations, and standards clearly to senior engineers and security leadership to influence technical direction.

Must Haves:

• 6+ years of experience in application security or product security roles.

• Demonstrated impact improving application security outcomes across multiple teams, systems, or business domains.

• Deep experience securing web applications, APIs, distributed systems, WAFs, and customer identity platforms.

• Strong understanding of authentication and identity protocols (OAuth2, OIDC, SAML, JWT, MFA).

• Proven ability to review system designs, data flows, and identify architectural security risks.

• Solid understanding of cloud-native application architectures and CI/CD pipelines from an application risk perspective.

• Experience designing or maintaining automated security tooling and pipelines (SAST, DAST, SCA, secrets detection).

• Proficiency in one or more modern programming languages.

Nice to Have:

• Experience threat modeling or assessing AI-powered features and LLM integrations.

• Application-focused penetration testing or adversarial security testing experience.

• Familiarity with Kubernetes, container security, and infrastructure-as-code as they relate to application security.

• Experience operating in regulated environments.

• Relevant security certifications (e.g., OSWE, GWAPT, CSSLP).

Benefits and Perks:

Hippo treats its team members with the same level of dedication and care as we do our customers, which is why we’re fortunate to provide all of our Hippos with: 

• Healthy Hippos Benefits - Multiple medical plans to choose from and 100% employer covered dental & vision plans for our team members and their families. We also offer a 401(k)-retirement plan, short & long-term disability, employer-paid life insurance, Flexible Spending Accounts (FSA) for health and dependent care, and an Employee Assistance Program (EAP) 
• Equity - This position is eligible for equity compensation  
• Training and Career Growth - Training and internal career growth opportunities 
• Flexible Time Off - You know when and how you should recharge 
• Little Hippos Program - We offer 12 weeks of parental leave for primary and secondary caregivers 
• Hippo Habitat - Snacks and drinks available and catered lunches for onsite employees
  

The Morristown, NJ and San Francisco Bay Area base pay range for this role is $151,000.00 - $226,250.00. Exact compensation may vary based on several job-related factors that are unique to each candidate, including but not limited to: skill set, experience, education/training, location, business needs and market demands.

Hippo is an equal opportunity employer, and we are committed to building a team culture that celebrates diversity and inclusion. Hippo’s applicants are considered solely based on their qualifications, without regard to an applicant’s disability or need for accommodation. Any Hippo applicant who requires reasonable accommodations during the application process should contact the Hippo’s People Team to make the need for an accommodation known. 

Title: Senior Application Security Engineer

Location: Austin, TX / Dallas, TX / San Jose, CA / Morristown, NJ (hybrid)

Reports To: Sr. Manager, Cybersecurity

About Hippo

Hippo exists to protect the joy of homeownership. We believe that insurance should protect the things you treasure through an intuitive, modern experience. We provide tailored insurance coverage and preventative maintenance plans that keep you protected throughout your homeowner journey. We’ll also help you find coverage for everything life brings—from auto to flood—reimagining how you care for your home.

About the Role

The Senior Application Security Engineer is a senior individual contributor responsible for driving application security outcomes across Hippo’s engineering organization. This role serves as a trusted subject matter expert in application security, providing deep technical guidance and influencing secure design decisions across multiple teams, products, and services.

This position is application-security–first, with intentional overlap into cloud and platform security where application code, identity, CI/CD pipelines, and infrastructure intersect. While the role does not own infrastructure, security programs, or formal departmental priorities, it is accountable for identifying application-centric risks and guiding high-impact security decisions through expertise, partnership, and advisory influence.

Operating with significant autonomy, the Senior Application Security Engineer independently owns complex and ambiguous security challenges end-to-end, ensuring outcomes align with business objectives and risk tolerance. This role emphasizes technical leadership, cross-functional collaboration, and mentorship rather than people management.

About You

You are a seasoned application security professional with deep technical expertise and strong judgment, trusted to guide complex security decisions in high-impact environments. You think adversarially, understand modern application architectures, and can clearly articulate risk tradeoffs to engineering, product, and security leadership.

You are comfortable operating independently in ambiguous situations, influencing outcomes through credibility and collaboration rather than formal authority. You communicate clearly, mentor others naturally, and help elevate application security maturity across teams by embedding secure design principles into everyday engineering practices.

What You'll Do:

• Serve as a senior subject matter expert in application security, providing authoritative guidance on secure design, authentication, identity flows, API security, and cloud-native application risks.

• Act as a trusted security advisor during architecture reviews, design discussions, and risk assessments across multiple teams and services.

• Identify, assess, and clearly communicate application-centric security risks across application code, CI/CD pipelines, identity systems, and cloud environments.

• Independently own and drive resolution of complex and ambiguous application security challenges with broad organizational impact.

• Apply threat modeling, attack-path analysis, and adversarial thinking to inform defensive improvements and strengthen application resilience.

• Contribute technically to broader security programs by shaping standards, best practices, secure patterns, and technical guidance.

• Support security incidents and targeted threat-hunting efforts by providing application security expertise, root-cause analysis, and remediation guidance.

• Design, improve, and help operationalize automated security tooling and pipelines (e.g., SAST, DAST, SCA, secrets detection).

• Mentor engineers and security partners across teams, acting as a force multiplier to improve secure design and decision-making at scale.

• Communicate risks, recommendations, and standards clearly to senior engineers and security leadership to influence technical direction.

Must Haves:

• 6+ years of experience in application security or product security roles.

• Strong understanding of Customer Identity Access Management (CIAM), authentication and identity protocols. (OAuth2, OIDC, SAML, JWT, MFA).

• Demonstrated impact improving application security outcomes across multiple teams, systems, or business domains.

• Deep experience securing web applications, APIs, distributed systems, WAFs, and customer identity platforms.

• Proven ability to review system designs, data flows, and identify architectural security risks.

• Solid understanding of cloud-native application architectures and CI/CD pipelines from an application risk perspective.

• Experience designing or maintaining automated security tooling and pipelines (SAST, DAST, SCA, secrets detection).

• Proficiency in one or more modern programming languages.

Nice to Have:

• Experience threat modeling or assessing AI-powered features and LLM integrations.

• Application-focused penetration testing or adversarial security testing experience.

• Familiarity with Kubernetes, container security, and infrastructure-as-code as they relate to application security.

• Experience operating in regulated environments.

• Relevant security certifications (e.g., OSWE, GWAPT, CSSLP).

Benefits and Perks:

Hippo treats its team members with the same level of dedication and care as we do our customers, which is why we’re fortunate to provide all of our Hippos with: 

• Healthy Hippos Benefits - Multiple medical plans to choose from and 100% employer covered dental & vision plans for our team members and their families. We also offer a 401(k)-retirement plan, short & long-term disability, employer-paid life insurance, Flexible Spending Accounts (FSA) for health and dependent care, and an Employee Assistance Program (EAP) 
• Equity - This position is eligible for equity compensation  
• Training and Career Growth - Training and internal career growth opportunities 
• Flexible Time Off - You know when and how you should recharge 
• Little Hippos Program - We offer 12 weeks of parental leave for primary and secondary caregivers 
• Hippo Habitat - Snacks and drinks available and catered lunches for onsite employees
  

The Morristown, NJ and San Francisco Bay Area base pay range for this role is $151,000.00 - $226,250.00. Exact compensation may vary based on several job-related factors that are unique to each candidate, including but not limited to: skill set, experience, education/training, location, business needs and market demands.

Hippo is an equal opportunity employer, and we are committed to building a team culture that celebrates diversity and inclusion. Hippo’s applicants are considered solely based on their qualifications, without regard to an applicant’s disability or need for accommodation. Any Hippo applicant who requires reasonable accommodations during the application process should contact the Hippo’s People Team to make the need for an accommodation known. 

Samsung Semiconductor Foundry team is hiring for Director of Sales Systems & Enablement which will be responsible for the strategic direction, implementation, and ongoing support of the sales technology stack, with a central focus on Salesforce. This role will drive sales productivity by ensuring the sales team has the tools, data, and training necessary to maximize their effectiveness

Location: Daily onsite presence at our San Jose, CA headquarters in alignment with our Flexible Work policy

Req: 42861

What You’ll Do

• Salesforce Administration & Integration: Oversee the administration, configuration, and integration of Salesforce with other key sales and marketing systems.
• Sales Technology Evaluation: Research, evaluate, and recommend new sales technologies to improve sales processes and performance.
• Automation & Workflow Development: Design and implement automated workflows within Salesforce and other sales tools to streamline sales activities.
• Data Management & Reporting: Ensure data accuracy and consistency across all sales systems. Develop and maintain robust reporting dashboards.
• Sales Enablement Program Development: Create and deliver sales enablement programs focused on product knowledge, sales skills, and tool proficiency.
• User Support & Training: Provide ongoing support and training to the sales team on all sales systems and tools.
• Collaboration with IT: Work closely with the IT department to ensure the stability and security of the sales technology infrastructure.
• Troubleshoot and resolve database issues and bugs

What You Bring

• Bachelor’s degree in Engineering, Information Technology, or Business or equivalent practical experience with 20+ years or a Master’s with 18+ years.
• 7+ years of experience in Sales Operations or a comparable role with a strong technical focus.
• Extensive experience with administering and customizing Salesforce.
• Proven track record integrating Salesforce with other sales and marketing tools.
• Strong understanding of sales processes and best practices.
• Excellent communication and training skills.
• Salesforce certifications preferred, such as Administrator or Developer.
• Experience with data science tools, (e.g. Python, R)
• Experience with on-premise database management and warehousing.
• Korean language is a plus.
• You’re inclusive, adapting your style to the situation and diverse global norms of our people.
• An avid learner, you approach challenges with curiosity and resilience, seeking data to help build understanding.
• You’re collaborative, building relationships, humbly offering support and openly welcoming approaches.
• Innovative and creative, you proactively explore new ideas and adapt quickly to change.

#LI-KS1

At the Technology Enabling Development Lab (TED), our core development focus is the host interface firmware layer that sits in the intersection of system software and flash management firmware. This key host interface firmware technology drives Samsung’s breakthrough V-NAND technology and enables our customers to power performance-oriented, demanding, enterprise-class applications ranging from hyper-scale data centers, to big data processing, to software defined virtualized storage arrays and infrastructures.

We are seeking an experienced Technical Program Manager to lead the strategy and daily operations of OCP S.A.F.E. for our Enterprise and Data Center SSDs. As a TPM, you will define and execute comprehensive plans to ensure timely delivery of OCP SAFE Evaluation, collaborate with multiple engineering teams, and drive vendor management with OCP Security Review Providers (SRPs). You will be expected to have a strong technical understanding of the subject matter and be able to grow into more complex technical leadership roles.

What You’ll Do

• Develop and execute comprehensive plans for OCP S.A.F.E. across multiple product generations, engineering teams, and SRPs.
• Manage vendor relationships with SRPs to ensure effective collaboration, issue resolution, and timely certification delivery.
• Collaborate with security engineering teams to ensure compliance with OCP S.A.F.E. specifications, cryptography implementations in storage applications.
• Track status on current certification submissions in progress, unblock engineers, and escalate blocker issues to management as needed.
• Work closely with business teams to provide visibility into certification schedules, timelines, deliverables, and dependencies.
• Drive process improvements through checklists, best practices, post-mortems to reduce QA time for certifications.
• Co-manage OCP S.A.F.E. program priorities target dates budget along with stakeholders.
• Maintain program status drive dependencies/actions across geographies.
• Provide regular updates on program status stakeholders.
• Represent security team customer meetings industry forums working groups.

What You Bring

• Bachelor's degree 10+ years relevant industry experience or Master's degree 8+ years’ experience as Technical Program Manager.
• Experience with FIPS certification process is a plus.
• Proven experience managing complex technical projects across multiple stakeholders; excellent communication skills required.
• Experience working with third party vendors.
• Good knowledge of cryptography principles is a plus, Storage Security Standards like- OCP S.A.F.E.,FIPS,NIST etc.
• You’re inclusive, adapting your style to the situation and diverse global norms of our people.
• An avid learner, you approach challenges with curiosity and resilience, seeking data to help build understanding.
• You’re collaborative, building relationships, humbly offering support and openly welcoming approaches.
• Innovative and creative, you proactively explore new ideas and adapt quickly to change.

#LI-VL1

Position Purpose 

The primary responsibility of this role is to support clients through answering, logging and troubleshooting incidents in an expedient, professional manner while developing relationships through outstanding client service. 

Duties and Responsibilities 

• Monitoring computer hardware performance and diagnosing system issues   

• Installing new hardware in computers including adding or replacing computer memory (RAM) and installing disk drives  

• Replacing worn or defective parts and clean computer hardware according manufacturers’ specifications  

• Performing equipment testing following repairs  

• Setting up new configurations for computers including OS image deployment  

• Installing, configuring and upgrading software applications including rollout project  

• Troubleshoot and resolve software application and OS related problems  

• Using IT Service Management tools and systems to track and route cases (problem and request tickets) including standards for updating and changing case standards  

• Identify, prioritize and escalate situations requiring urgent attention  

• Perform system health check and mitigation to meet software and security standards including encryption, patching and backup  

• Other related duties as required 

Performance Measures 

• Meeting client service level agreement (SLA) targets 

• Meeting utilization targets 

• Measures agreed and set during performance appraisal.  

Qualifications 

• Tertiary qualification in relevant field 

• A+ certification or equivalent years of experience  

Skills and Experience 

• Minimum 1 year experience with installation and troubleshooting in a technical environment 

• Knowledge and experience providing customer services in an IT environment 

• Using any case management / support ticketing and knowledge-based systems  

• Previous experience with Lenovo ThinkPad laptops, Apple MacBooks, MAC OS, Microsoft Windows 10 OS, Microsoft Office 365 / 2011/ 2016, CrashPlan, McAfee AV / ePO, Cisco AnyConnect VPN, Adobe Suite, Ping ID, SCCM and/or Casper 

• Experience supporting Office 365  

• Sound logical diagnostic ability 

Attributes 

• Positive attitude and collaborative approach in working within a team environment  

• Strong customer service skills  

• Strong oral and written communications  

• Excellent interpersonal skills with the ability to communicate with a range of technical and non-technical people. 

• Ability to learn and adapt quickly to changes  

• Critical thinking and analytical capabilities in troubleshooting and problem solving  

• Planning, organizing and prioritizing skills  

• Attention to detail  

• Ability to problem solve and think both logically and laterally. 

• The ability to apply good time management discipline and work under pressure 

• Client focused attitude 

#LI-US1

Intermediate Drupal Developer

***Note that this position is a contract role, with an option to go full-time***

Position Summary

This individual will play a hands-on role in architecting, developing, and maintaining Drupal-based interactive web projects. Detail-oriented, highly organized, and analytical, you are responsible for building scalable Drupal solutions, implementing custom modules, managing CMS configurations, and supporting ongoing enhancements across active client properties.

You must have a strong understanding of the software development lifecycle and be able to communicate project status, issues, and resolutions clearly and effectively.

We work in an agency environment with multiple clients, so communication skills, breadth of experience, multi-tasking across several projects, and passion for modern web technologies are paramount qualities in our ideal candidate. You will collaborate closely with account, creative, UX, and project management teams while also partnering with client IT teams and external vendors when needed.

Core Skills

• Strong experience with Drupal 9/10 (site building and custom development)
• Experience building and maintaining custom Drupal modules
• Proficiency in PHP and Drupal API
• Experience with Drupal theming (Twig, custom themes, component-based development)
• Strong knowledge of HTML5, CSS3, and modern JavaScript
• Experience working with RESTful APIs and third-party integrations
• Experience with Composer and Drupal dependency management
• Experience with Git-based source control workflows
• Familiarity with MySQL and relational database concepts
• Experience with Drupal configuration management and deployment workflows
• Understanding of web accessibility (WCAG) and SEO best practices
• Experience troubleshooting and debugging Drupal applications
• Ability to configure and deploy Drupal web applications
• Working knowledge of Apache and/or Nginx environments

Additional Skills Considered

• Experience with decoupled/headless Drupal architecture
• Familiarity with React, Vue, or other modern JS frameworks
• Experience with AWS (EC2, S3, CloudFront, IAM)
• Experience with CI/CD pipelines and automated deployments
• Experience with Docker-based local development environments
• Knowledge of Acquia, Pantheon, or other Drupal hosting platforms
• Experience with multi-site Drupal environments
• Familiarity with performance optimization and caching strategies (Varnish, Redis)
• Experience working in regulated industries (healthcare, life sciences, etc.)

Competency

• Highly collaborative with strong problem-solving and troubleshooting skills
• Leads by example in concise communication and quality-driven development
• Active participant in code reviews and QA workflows
• Ability to multi-task across multiple client projects simultaneously
• Comfortable interacting with client IT teams during technical discovery
• Ability to investigate and recommend technical solutions for varied project needs
• Strong attention to detail and commitment to clean, maintainable code
• Familiarity with Agile, Scrum, and/or Waterfall methodologies

Essential Functions

• Develop custom Drupal modules and themes
• Configure and maintain Drupal CMS features and content structures
• Translate business requirements and creative designs into functional Drupal solutions
• Implement third-party integrations (APIs, marketing tools, CRM systems, etc.)
• Maintain and update legacy Drupal codebases
• Participate in architecture discussions and technical planning
• Perform code reviews and contribute to best practice standards
• Support deployment processes and troubleshoot production issues
• Optimize Drupal performance and caching configurations
• Code, test, and support database-driven web applications
• Provide technical assistance to creative and UX teams as needed
• Assist in producing accurate tasks and project estimates
• Recommend solutions based on best practices and independent judgment
• Stay current on Drupal core updates, contributed modules, and security releases
• Contribute to documentation and internal knowledge sharing

General Requirements

• This job description should be treated as a guide to the duties that the post holder is expected to perform.
• The description may be amended to meet the changing requirements of the agency.
• All employees are required to be aware of their responsibilities toward Health and Safety and adhere to company policies.

Bonus/nice-to-have Skills

• AWS Lambda
• React JS
• PHP Object-oriented Development (think CodeIgniter MVC frameworks)
• Bootstrap Boilerplate
• SQL
• WordPress Core & Plugins Development
• Tailwind CSS
• Python
• Linux (preferably RHEL)
• SAML Experience

Minimum Required Qualifications

• Education: Bachelor’s degree in computer science, MIS, related field, or equivalent experience
• Work Experience: 3–5 years of professional Drupal development experience

Regularly Interacts With

Account, Creative, UX, Creative Services, Planning, Project Management, and Client IT teams.

We are looking for a top-tier Enterprise Cloud Security Engineer to design and secure the cloud infrastructure supporting the next phase of sustainable air mobility. You are a collaborative, hands-on professional with excellent communication skills and the ability to see the big picture. In this role, you will be responsible for securing our cloud-native environments (AWS/Azure) and ensuring that our telemetry, flight operations, and enterprise systems are protected against advanced persistent threats. You will connect DevOps and Security by incorporating "secure-by-design" principles into our Infrastructure as Code (IaC) and CI/CD pipelines, while ensuring compliance with aviation and federal standards (NIST CSF, 800-53, FedRAMP, DO-326A).

Key Responsibilities

• Cloud Architecture & Hardening: Design, implement, and maintain secure cloud architectures across AWS and Azure. Enforce zero-trust principles and least-privilege access using advanced IAM policies and roles.
• Infrastructure as Code (IaC) Security: Lead the security review and automated scanning of IaC templates (Terraform, CloudFormation, Helm). Prevent misconfigurations before they reach production.
• DevSecOps & Automation: Integrate security tooling (CSPM, CWPP, Secret Scanning) directly into CI/CD pipelines (Jenkins, GitLab, GitHub Actions) to enable rapid, secure deployment.
• Kubernetes & Container Security: Secure containerized workloads and orchestration platforms (EKS/AKS), ensuring runtime protection, image scanning, and network segmentation.
• Compliance & Governance: Map cloud security controls to industry frameworks, including NIST SP 800-53, ISO 27001, and aviation-specific standards like DO-326A—Automate evidence collection for audits.
• Threat Detection & Incident Response: Build high-fidelity detection rules for cloud threats using SIEM/SOAR platforms. Lead investigations into cloud security incidents and perform forensics on ephemeral workloads.
• Telemetry & Data Protection: safeguard critical flight telemetry and sensitive data pipelines through robust encryption, key management (KMS/HSM), and data loss prevention (DLP) strategies.

Required Qualifications

• Experience: 5+ years of experience in Cloud Security, DevSecOps, or Infrastructure Engineering, with at least 3 years focused on public cloud (AWS, Azure, and GCP).
• Technical Mastery: Deep hands-on expertise with Terraform, Kubernetes, and Linux environments.
• Coding/Scripting: Proficiency in Python, Go, or Bash for automating security tasks and building custom tooling.
• Security Tooling: Experience implementing and tuning CSPM/CNAPP tools (e.g., Wiz, Prisma Cloud, Orca, Sysdig) and SIEM platforms (Tenex, Splunk, Datadog Security).
• Frameworks: Working knowledge of NIST CSF, NIST 800-53, or FedRAMP requirements.

Preferred Qualifications

• Aerospace/Defense Experience: Familiarity with DO-326A (Airworthiness Security), ITAR regulations, or safety-critical systems.
• Certifications: AWS Certified Security – Specialty, Azure Security Engineer (AZ-500), CKA (Certified Kubernetes Administrator), and CISSP, CISM.
• Architecture: Experience designing "Zero Trust" networks and implementing Service Mesh (e.g., Istio, Linkerd) security.
• Offensive Security: Experience conducting cloud penetration tests or "Purple Team" exercises to validate defenses.

Please note that this job description is intended to provide a general overview of the position and does not include an exhaustive list of responsibilities and qualifications

At Archer we aim to attract, retain, and motivate talent that possess the skills and leadership necessary to grow our business. We drive a pay-for-performance culture and reward performance that supports the Company’s business strategy. For this position we are targeting a base pay between $155,000.00 - $185,00.00. Actual compensation offered will be determined by factors such as job-related knowledge, skills, and experience.

Archer is proud to be an Equal Opportunity employer committed to diversity and inclusivity in the workplace. All aspects of employment are decided on the basis of merit, qualifications, and business needs. We do not discriminate based upon race, color, religion, sex, sexual orientation, age, national origin, disability status, protected veteran status, gender identity or any other characteristic protected by federal, state or local laws.

Archer is committed to working with and providing reasonable accommodations to job applicants with physical or mental disabilities, and those with sincerely held religious beliefs. Applicants who may require reasonable accommodation for any part of the application or hiring process should provide their name and contact information to Archer’s People Team at people@archer.com. Reasonable accommodations will be determined on a case-by-case basis.

Archer is an aerospace company based in San Jose, California building an all-electric vertical takeoff and landing aircraft with a mission to advance the benefits of sustainable air mobility. We are designing, manufacturing, and operating an all-electric aircraft that can carry four passengers while producing minimal noise.

Our sights are set high and our problems are hard, and we believe that diversity in the workplace is what makes us smarter, drives better insights, and will ultimately lift us all to success. We are dedicated to cultivating an equitable and inclusive environment that embraces our differences, and supports and celebrates all of our team members.

What You'll Do

As the Digital Technology Product Manager, you will drive the strategy, roadmap, and delivery of high-impact digital products that enable Archer’s enterprise systems, engineering operations, and corporate functions to scale effectively. Reporting to the Head of DTO PMO / SoC, you will operate at the intersection of technology, business transformation, and operational excellence — translating enterprise needs into clear product strategies and measurable outcomes.

This is a senior product leadership role suited for a strategic, execution-oriented leader who can align cross-functional stakeholders, manage complexity, and deliver secure, scalable, and compliant digital capabilities.

• Define and own the product vision, multi-quarter roadmap, and investment priorities for key Digital Technology platforms (enterprise systems, infrastructure tooling, AI-enabled workflows, and operational applications).
• Partner with Engineering, Finance, Operations, InfoSec, and Compliance to identify high-value opportunities and translate them into clearly defined product increments.
• Establish outcome-driven KPIs tied to business value (efficiency gains, risk reduction, automation lift, compliance maturity, user adoption).
• Lead end-to-end product lifecycle management — from discovery and business case development through launch, adoption, and continuous optimization.
• Drive disciplined backlog prioritization aligned to AOP, capacity constraints, and enterprise risk posture.
• Ensure alignment with cybersecurity, SOX, and ITGC requirements across all in-scope systems and initiatives.
• Champion scalable product governance — intake frameworks, stage gates, dashboard reporting, and executive-ready status communication.
• Influence senior stakeholders and executive leadership with data-driven insights and structured trade-off analysis.
• Collaborate with PMO, architecture, and engineering leads to ensure delivery predictability, risk transparency, and measurable value realization.

What You Need

• 8+ years of experience in product management, digital transformation, or enterprise technology roles, with demonstrated ownership of complex enterprise platforms.
• Bachelor’s degree in Business, Engineering, Computer Science, or equivalent experience.
• Experience with enterprise systems (ERP, PLM, HRIS, security tooling, or operational platforms).
• Strong financial and analytical acumen — ability to build business cases, quantify ROI, and manage budget accountability.
• Deep understanding of governance, compliance, and technology controls (SOX, ITGC, change management, access controls).
• Demonstrated ability to influence at Director/VP level and operate effectively in cross-functional, matrixed environments.
• Strong communication skills — able to translate between technical, operational, and executive audiences.
• Experience working within structured PMO environments and agile/hybrid delivery models.

Bonus Qualifications

• Experience in aerospace, aviation, manufacturing, or other hardware-intensive industries.
• Exposure to AI-enabled enterprise tools or workflow automation platforms.
• Familiarity with cybersecurity frameworks and enterprise risk management models.
• Experience supporting rapid growth environments with scaling infrastructure and systems maturity initiatives.
• Prior experience reporting into or closely partnering with C-suite leaders on digital strategy.
• +4 years of experience in digital technology infrastructure at a OEM or Tier 1 level aerospace, automotive, or defense company.

Please note that this job description is intended to provide a general overview of the position and does not include an exhaustive list of responsibilities and qualifications.

At Archer we aim to attract, retain, and motivate talent that possess the skills and leadership necessary to grow our business. We drive a pay-for-performance culture and reward performance that supports the Company's business strategy. For this position we are targeting a base pay between $180,000 – $220,000. Actual compensation offered will be determined by factors such as job-related knowledge, skills, and experience.

Archer is proud to be an Equal Opportunity employer committed to diversity and inclusivity in the workplace. All aspects of employment are decided on the basis of merit, qualifications, and business needs. We do not discriminate based upon race, color, religion, sex, sexual orientation, age, national origin, disability status, protected veteran status, gender identity or any other characteristic protected by federal, state or local laws.

Archer is committed to working with and providing reasonable accommodations to job applicants with physical or mental disabilities, and those with sincerely held religious beliefs. Applicants who may require reasonable accommodation for any part of the application or hiring process should provide their name and contact information to Archer's People Team at people@archer.com. Reasonable accommodations will be determined on a case-by-case basis.

What You’ll Do:

We are looking for an experienced Data Engineer to specialize in aviation data and analytics, focusing on two critical areas: scalable and efficient processing of flight test data for rapid design iteration and near-real-time analysis of aircraft health data for predictive maintenance. This role is vital for accelerating our aircraft design and improvement processes through efficient, scalable data processing and for ensuring operational reliability and safety through advanced predictive analytics.

In this role, you will be tasked with various aspects of data engineering. In addition to the above, your responsibilities will include but not limited to the following.

• Architect, build, and optimize our data processing systems to ensure reliability, efficiency, and scalability
• Develop and optimize ETL processes, data models, and data architectures for data transformation, structures, metadata, and workload management
• Develop and maintain data models that support analytics, reporting, and custom app development
• Create robust data quality observability, monitoring, testing, and validation frameworks
• Engage actively with analytics teams and business stakeholders to understand their data needs, ensuring the data architecture supports decision-making processes effectively
• Support the integration of data systems with aircraft telemetry, flight testing, and operational systems

What You Need:

• Bachelor’s or Master’s degree in Computer Science, Aerospace Engineering, Data Analytics, or a related field
• At least 3 years  experience in data or software engineering with background implementing best practices for SQL and programming languages (e.g. Python, Go, Rust)
• Experience designing and managing data warehouse /  lakehouse architectures for high performance and low latency
• Led development of real-time data pipelines using Kafka or related technologies
• Expertise with one or more cloud data platforms (e.g., AWS, GCP, Azure) 
• Deep understanding of data security and quality governance
• Deployed and scaled data workloads using Docker and Kubernetes, with the ability to manage compute resources for high-volume processing 
• Familiarity with ERP systems and how to extract data to build custom tools & applications
• Knowledge of integrating Gen AI into production data workflows 
• Exceptional analytical skills, attention to detail, and the ability to collaborate effectively across multidisciplinary teams
• Clear communication skills that are essential for working across diverse stakeholders

Bonus Qualifications:

• Solid foundation in machine learning and other data science fundamentals
• Familiarity with time series data applications and related technologies
• Experience with Infrastructure as Code (Terraform, CloudFormation)
• Advanced skills in predictive analytics and machine learning models for maintenance and anomaly detection
• Experience in aerospace or a related field, particularly with flight test data analysis and aircraft health monitoring
  
  

Please note that this job description is intended to provide a general overview of the position and does not include an exhaustive list of responsibilities and qualifications

At Archer we aim to attract, retain, and motivate talent that possess the skills and leadership necessary to grow our business. We drive a pay-for-performance culture and reward performance that supports the Company’s business strategy. Actual compensation offered will be determined by factors such as job-related knowledge, skills, and experience.

Archer is proud to be an Equal Opportunity employer committed to diversity and inclusivity in the workplace. All aspects of employment are decided on the basis of merit, qualifications, and business needs. We do not discriminate based upon race, color, religion, sex, sexual orientation, age, national origin, disability status, protected veteran status, gender identity or any other characteristic protected by federal, state or local laws.

Archer is committed to working with and providing reasonable accommodations to job applicants with physical or mental disabilities, and those with sincerely held religious beliefs. Applicants who may require reasonable accommodation for any part of the application or hiring process should provide their name and contact information to Archer’s People Team at people@archer.com. Reasonable accommodations will be determined on a case-by-case basis.

Custom Application Question:

In order to comply with U.S. export control laws and regulations, applicants for this position who are non-U.S. nationals (i.e. individuals who are not U.S. Citizens, Permanent Residents, Asylees, Refugees or members of a similar designation) may need to obtain an export-control license to access certain restricted data and/or information. To the best of your knowledge, is there a possibility that you may need to acquire an export-control license? 

Archer is committed to working with and providing reasonable accommodations to job applicants with physical or mental disabilities, and those with sincerely held religious beliefs. Applicants who may require reasonable accommodation for any part of the application or hiring process should provide their name and contact information to Archer’s People Team at people@archer.com. Reasonable accommodations will be determined on a case-by-case basis.

Position Summary

The Drug & Alcohol Compliance Coordinator ensures Archer Aviation's compliance with FAA (14 CFR Part 120), DOT (49 CFR Part 40), and California Drug-Free Workplace Act requirements while managing NIDA (National Institute on Drug Abuse) and non-NIDA testing functions. This role integrates safety data analytics to identify trends, assess program effectiveness, and drive proactive risk mitigation across the organization's drug-free workplace program.

Key Responsibilities

Drug & Alcohol Program Administration (60%)

• Administer end-to-end DOT/FAA-mandated testing programs including pre-employment, random, post-accident, reasonable suspicion, return-to-duty, and follow-up testing per 49 CFR Part 40 and 14 CFR Part 120.
• Manage NIDA-compliant urine drug testing panels (5-panel: marijuana, cocaine, opiates, PCP, amphetamines) and non-NIDA functions including alcohol testing (breath/saliva), prescription medication verification, and state-specific CA requirements.
• Coordinate with certified Medical Review Officers (MROs), Substance Abuse Professionals (SAPs), and third-party administrators (TPAs) for test result adjudication and return-to-duty processes.
• Maintain DOT Drug and Alcohol Clearinghouse registrations, queries, and reporting obligations.
• Conduct pre-employment drug screenings and verify negative results before safety-sensitive employees assume duties per 14 CFR § 120.109(a).
• Manage reasonable suspicion testing documentation and supervisor training records.

Safety Data Analytics (25%)

• Analyze drug and alcohol testing data to identify trends, anomalies, and emerging risks across departments, job classifications, and testing types.
• Develop dashboards and KPI reports (testing completion rates, positivity rates, turnaround times, compliance gaps) for executive leadership and regulatory audits.
• Perform statistical analysis on testing outcomes to support program optimization and resource allocation decisions.
• Integrate drug/alcohol data with broader safety metrics (incident rates, near-misses, workers' compensation claims) to identify correlations and preventive opportunities.
• Maintain testing databases, ensure data integrity, and generate annual Management Information System (MIS) reports for DOT submission.

Compliance & Training (15%)

• Ensure compliance with California Drug-Free Workplace Act (Gov. Code § 23300 et seq.) and CAL/OSHA recordkeeping requirements.
• Develop and deliver training to supervisors on reasonable suspicion recognition, documentation, and testing protocols.
• Maintain program policies, procedures, and manuals; update annually or as regulations change.
• Serve as subject-matter expert for internal audits, FAA/DOT inspections, and external compliance reviews.
• Manage vendor contracts with collection sites, laboratories, MROs, and SAP providers.

Required Qualifications

Education & Experience

• Required: Bachelor's degree in Human Resources, Safety Management, Public Health, or related field.
• Required: 3+ years administering DOT/FAA drug and alcohol testing programs in aviation, transportation, or safety-critical industries.
• Required: Demonstrated experience with NIDA 5-panel testing and non-NIDA functions (alcohol, prescription verification, state-specific panels).
• Preferred: Master's degree in Safety, Security & Emergency Management, Occupational Health, or related field.
• Preferred: DOT Drug & Alcohol Collector Certification and/or SAP (Substance Abuse Professional) certification.
• Preferred: 2+ years experience in safety data analytics, statistical analysis, or business intelligence.

Technical Competencies

• Expert knowledge of 49 CFR Part 40, 14 CFR Part 120, and California Drug-Free Workplace Act requirements.
• Proficiency with drug testing management software (e.g., FirstAdvantage, HireRight, ComplyPlus) and DOT Clearinghouse systems.
• Advanced Excel skills (pivot tables, VLOOKUP, statistical functions); experience with data visualization tools (Tableau, Power BI) preferred.
• Strong analytical capabilities with ability to interpret testing data, identify trends, and present actionable insights.
• Familiarity with OSHA 300/301 recordkeeping and integration with workers' compensation data.

Core Competencies

• Highest level of integrity, confidentiality, and discretion when handling sensitive medical and personnel data.
• Exceptional attention to detail with ability to manage complex regulatory transactions accurately.
• Strong communication skills for training delivery, policy interpretation, and cross-functional collaboration.
• Ability to work independently in fast-paced environment with competing priorities.
• Proactive problem-solver with commitment to continuous improvement.

Working Conditions

• Standard office environment with occasional travel to collection sites, hangars, and operational facilities.
• Must be available for after-hours support for post-accident and reasonable suspicion testing.
• Exposure to sensitive medical information and confidential employee records.
• Periodic high-pressure situations requiring rapid decision-making (e.g., post-incident testing coordination).

Key Performance Indicators

• 100% compliance with FAA/DOT random testing rate requirements (minimum 25% drug, 10% alcohol annually).
• Zero regulatory citations or findings during FAA/DOT audits.
• Testing turnaround time < 5 business days for 95% of samples.
• Quarterly safety data analytics reports delivered to leadership with actionable recommendations.
• 100% supervisor training completion rate for reasonable suspicion certification.

Compensation & Benefits

• Salary Range: $75,000 – $95,000 annually (commensurate with experience and certifications).
• Comprehensive benefits package including medical, dental, vision, 401(k) match, and PTO.
• Professional development support for DOT certifications and safety analytics training.

Archer is committed to working with and providing reasonable accommodations to job applicants with physical or mental disabilities, and those with sincerely held religious beliefs. Applicants who may require reasonable accommodation for any part of the application or hiring process should provide their name and contact information to Archer’s People Team at people@archer.com. Reasonable accommodations will be determined on a case-by-case basis.

We are looking for a highly motivated and versatile Senior Platform Engineer to join our platform engineering team. This unique role is central to accelerating our product development lifecycle and operational efficiency. You will be instrumental in bridging the gap between development, infrastructure, and our burgeoning AI/ML initiatives, focusing on automation, self-service infrastructure, and workflow optimization. This position is ideal for an experienced engineer who thrives on creating leverage for others and tackling complex, interdisciplinary challenges.

Key Responsibilities:

CI/CD and Automation

• Design, implement, and maintain scalable and reliable CI/CD pipelines (e.g., using GitLab CI, GitHub Actions, Jenkins, Spinnaker) to ensure rapid and safe deployments across multiple environments.
• Drive the adoption of best practices for build management, testing automation, and deployment strategies (Canary, Blue/Green, etc.).
• Minimize deployment friction and cycle time for all engineering teams.

Self-Service Infrastructure & Provisioning

• Develop and champion self-service tooling and internal platforms (leveraging tools like Terraform, Ansible, Kubernetes, or equivalent cloud provider APIs) that empower development teams to provision and manage their own infrastructure resources securely and efficiently.
• Establish guardrails and policy-as-code to ensure compliance, cost efficiency, and security across all provisioned infrastructure.

AI Infrastructure Enhancement & Support

• Collaborate closely with AI/ML Engineers to improve the underlying platform used for model training, experimentation, and serving.
• Focus on the operationalization of MLOps pipelines, including data lineage tracking, feature store integration, and production model deployment automation.
• Assist in optimizing resource allocation (e.g., GPU usage, specialized hardware) for AI workloads.

Workflow Automation & Internal Tooling

• Architect and build automated workflows and bots, primarily within communication tools like Slack or Zoom, to streamline common engineering tasks (e.g., on-call handoffs, incident response, environment status checks, approval processes).
• Develop internal APIs and services that connect disparate engineering systems to enhance communication and cross-functional transparency.

Required Qualifications

• 5+ years of professional experience in Platform Engineering, DevOps, Site Reliability Engineering (SRE), or a related discipline.
• Deep expertise in cloud platforms (AWS, GCP, or Azure) and infrastructure-as-code tools (Terraform strongly preferred).
• Expertise in containerization and orchestration technologies (Docker and Kubernetes).
• Proficiency in scripting and general-purpose programming languages (e.g., Python, Go, Bash).
• Extensive experience designing and managing CI/CD systems at scale.
• Proven track record of building internal developer platforms or self-service tools.

Preferred Qualifications

• Experience with AI/ML infrastructure, MLOps tooling, or data pipeline technologies (e.g., Airflow, Kubeflow, Vertex AI, SageMaker).
• Prior experience building conversational interfaces, bots, or workflow automation tools for platforms like Slack or Teams.
• Familiarity with distributed tracing, logging, and monitoring systems (e.g., Prometheus, Grafana, ELK stack, Datadog).
• Experience with security best practices in a cloud environment (IAM, network security, secrets management).

At Archer we aim to attract, retain, and motivate talent that possess the skills and leadership necessary to grow our business. We drive a pay-for-performance culture and reward performance that supports the Company’s business strategy. For this position we are targeting a base pay between $144,000 - $175,000. Actual compensation offered will be determined by factors such as job-related knowledge, skills, and experience.

Archer is proud to be an Equal Opportunity employer committed to diversity and inclusivity in the workplace. All aspects of employment are decided on the basis of merit, qualifications, and business needs. We do not discriminate based upon race, color, religion, sex, sexual orientation, age, national origin, disability status, protected veteran status, gender identity or any other characteristic protected by federal, state or local laws.

Archer is committed to working with and providing reasonable accommodations to job applicants with physical or mental disabilities, and those with sincerely held religious beliefs. Applicants who may require reasonable accommodation for any part of the application or hiring process should provide their name and contact information to Archer’s People Team at people@archer.com. Reasonable accommodations will be determined on a case-by-case basis.

The Sr. Technical Recruiter will be responsible for identifying, engaging, and hiring top technical talent across the organization. You will partner closely with engineering and technical leaders to build high-performing teams and drive hiring outcomes in a fast-paced, high-growth environment. This role requires a strong executor with deep experience in technical recruiting, exceptional relationship-building skills, and a proven track record of closing highly competitive candidates.

What You’ll Do

• Partner with hiring managers across engineering and technical teams to understand hiring needs, technical requirements, and team dynamics
• Develop and execute targeted sourcing strategies to attract top technical talent across software, infrastructure, data, and related domains
• Own the end-to-end recruiting process, including sourcing, screening, interview management, and offer negotiation
• Build and maintain strong pipelines of technical candidates for both current and future hiring needs
• Conduct in-depth candidate assessments, evaluating both technical capability and alignment with company values
• Provide market insights on talent trends, compensation, and competitive landscape to inform hiring decisions
• Deliver a high-quality candidate experience with clear communication and strong process execution
• Track recruiting activity, funnel metrics, and hiring outcomes to continuously improve performance

What You’ll Need

• 3+ years of technical recruiting experience in a startup or in-house environment
• Proven success hiring for technical roles (e.g., software engineering, infrastructure, SRE, data, security, etc.)
• Strong ability to partner with and influence engineering leaders and technical stakeholders
• Solid understanding of technical roles, skill sets, and hiring landscapes
• Excellent communication, negotiation, and stakeholder management skills
• Ability to assess technical talent and calibrate effectively with hiring teams
• Highly organized with the ability to manage multiple searches in a fast-paced environment
• Data-driven mindset with a focus on delivering results

Location

This role will require consistent on-site presence at our office in Santa Clara / San Jose, with an expectation of 4 days per week in office.

Additional Information

Please note that this job description is intended to provide a general overview of the position and does not include an exhaustive list of responsibilities and qualifications.

At Archer, we aim to attract, retain, and motivate talent that possesses the skills and leadership necessary to grow our business. We foster a pay-for-performance culture and reward contributions that support the Company’s strategy. For this position, we are targeting a base pay between $100,000 - $150,000. Actual compensation will be determined based on job-related knowledge, skills, and experience.

Archer is committed to working with and providing reasonable accommodations to job applicants with physical or mental disabilities, and those with sincerely held religious beliefs. Applicants who may require reasonable accommodation for any part of the application or hiring process should provide their name and contact information to Archer’s People Team at people@archer.com. Reasonable accommodations will be determined on a case-by-case basis.

About the Role

As Principal Product Manager for Platform and Shared Services, you'll define the strategy and roadmap for the foundational services that power Veeam's Data and AI Security, Privacy, and Safe AI products. You'll lead cross-functional initiatives to advance platform scalability, resilience, and developer enablement — partnering with Engineering, Architecture, Security, and GTM teams to ensure our platform keeps pace with a growing, diverse customer base. This role is a great fit for a systems thinker who thrives in multi-tenant SaaS environments and is energized by building frictionless experiences for product teams, developers, and end users alike. 

What You’ll Do

• Define and evolve the product vision and roadmap for core platform capabilities, including identity and access management, APIs, developer tooling, eventing systems, tenant management, and observability
• Lead cross-team efforts to modernize and unify shared services across multiple product lines, ensuring consistency, scalability, and high performance
• Partner with engineering leaders to deliver a secure, robust platform architecture that accelerates innovation across product teams 
• Translate complex technical requirements into clear, prioritized initiatives that balance long-term strategic investments with immediate business needs 
• Champion developer experience by delivering intuitive, reliable, and well-documented services that increase velocity and reduce cognitive load 
• Drive alignment across stakeholders through clear communication, documentation, and transparent decision-making 
• Monitor platform health using KPIs, customer feedback, and adoption metrics to inform continuous improvement

What You’ll Bring

• 10+ years of product management experience, with at least 3 years focused on SaaS platforms, infrastructure, or shared services 
• Strong technical understanding of multi-tenant cloud architectures, APIs, microservices, and access controls such as RBAC and ABAC 
• Demonstrated success delivering platform products that support internal and external developers at scale 
• Proven ability to lead cross-functional initiatives in highly matrixed organizations 
• Experience developing roadmaps, writing detailed product requirements, and managing delivery in an Agile environment 
• Exceptional communication and stakeholder management skills, including the ability to influence without authority

Bonus Skills

• Familiarity with authentication and authorization frameworks such as OAuth2, SAML, or OpenID Connect 
• Experience with service mesh architectures, event-driven systems, or data pipelines 
• Background in developer tooling, API lifecycle management, or platform reliability engineering 
• Prior experience at a high-growth B2B SaaS company or on a dedicated platform team

#LI-SO2

About the Role

As Senior Product Manager, Connectors, you'll lead key connector initiatives within Veeam's Data AI Command Center platform, focusing on delivering new connectors, improving scan reliability and coverage, and enhancing the end-to-end connector experience. Reporting to the Director of Product Management, you'll work closely with engineering and design to execute roadmap priorities and deliver measurable outcomes that help customers discover and govern data across complex application and data landscapes.

What You’ll Do

• Own roadmap execution for a set of high-impact connectors and shared connector framework capabilities including setup, scan workflows, and reliability improvements 
• Lead product discovery through customer interviews, field feedback, support and telemetry analysis, and competitive insights to inform prioritization 
• Define requirements for connector capabilities including authentication models, scan configuration, data extraction patterns, and operational experiences such as logging, error handling, and troubleshooting 
• Write clear product requirements and user stories with acceptance criteria, edge cases, and non-functional requirements covering performance, scalability, and security 
• Partner with engineering to plan milestones, manage tradeoffs, and deliver iterative releases 
• Track and improve product success metrics including scan success rate, time-to-first-value, connector adoption, and reliability 
• Coordinate launch readiness with documentation, enablement, and GTM stakeholders

What You’ll Bring

• 5–8 years of experience in product management, ideally in B2B SaaS or platform products 
• Solid technical foundation across APIs, data systems, integration patterns, and cloud concepts 
• Experience working directly with backend and platform engineering teams in Agile delivery models 
• Ability to translate technical complexity into clear product requirements and customer outcomes 
• Strong stakeholder management and communication skills 
• Bachelor's degree in computer science or a related field, or equivalent experience

Bonus Skills

• Familiarity with data security posture management concepts and workflows such as data discovery, scanning, and sensitive data classification 
• Experience building or managing integrations for cloud platforms, SaaS systems, or data infrastructure tools 
• Background working with enterprise customers in complex deployment environments such as multi-tenant SaaS or hybrid architectures

#LI-SO2

About the Role

As Staff Product Manager, Connectors, you'll own the vision, strategy, and execution for a scalable connector framework that powers data discovery, scanning, classification, policy enforcement, and privacy and security workflows across a broad set of enterprise environments. Reporting to the Director of Product Management, this is a highly technical individual contributor role operating across engineering, data science, design, research, and GTM teams. You'll drive complex connector initiatives end-to-end — from technical strategy through to customer adoption and measurable outcomes. 

What You’ll Do

• Define and drive product strategy for the connector ecosystem, including long-term roadmap, platform investments, and partner and integration priorities 
• Own the connector framework architecture to enable scalable onboarding of new data sources and applications across cloud, on-premises, and hybrid environments 
• Lead development of core capabilities including authentication and authorization patterns, scanning orchestration, data access methods, and metadata extraction for discovery and classification workflows 
• Drive technical solutions for large and complex features independently by authoring product requirements, defining non-functional requirements, and guiding engineering execution 
• Partner with design to deliver connector experiences that reduce time-to-value across setup, credentialing, permissions checks, scan validation, and troubleshooting 
• Define and operationalize success metrics such as connector adoption, scan success rate, time-to-first-scan, and classification completeness 
• Establish a connector lifecycle model covering versioning, backward compatibility, deprecation, certification, and release readiness

What You’ll Bring

• 7–10+ years of experience building enterprise software products, including 5+ years in product management for highly technical platforms 
• Strong understanding of data integration, multi-cloud and hybrid deployments, and distributed systems concepts 
• Demonstrated experience with APIs and integration technologies including REST, GraphQL, webhooks, SDKs, and common authentication frameworks 
• Proven ability to drive ambiguous, multi-stakeholder initiatives and ship products at scale with backend and platform engineering teams 
• Excellent written and verbal communication skills, with the ability to influence architecture decisions through clear requirements and tradeoff articulation 
• Bachelor's degree in computer science or equivalent practical experience

Bonus Skills

• Domain expertise in data security posture management and related workflows such as data discovery, classification, and risk posture 
• Familiarity with enterprise data ecosystems including cloud object stores, data warehouses, datalakes, and SaaS collaboration systems 
• Experience with compliance, privacy, or security domains such as least privilege, data residency, or encryption 
• Background building a partner ecosystem, connector certification programs, or marketplace integrations

#LI-SO2

Responsibilities

We are looking for an exceptional Sr. Technical Consultant (Post Sales) to join our growing team. In this role, you will assist customers in adopting the Workato platform for integration and automation from both business and technical perspectives. You will be defining and driving best practices, working with customer business and technical stakeholders. You will help Workato extend the functionality of our product and continuously improve our engagement best practices. This is a remote role; candidates based anywhere in India are welcome to apply! In this role, your responsibilities would include:

• Onboarding new customers onto Workato’s platform by providing technical consulting, guidance, and enablement to customers to achieve value quickly   

• Engaging with customers to gather integration and automation requirements and leading the solution design process jointly with customers

• Sharing best practices from a business and technical perspective, related to deployment models and governance structures

• Working closely with Product and Engineering to review customer requirements and feedback, and identify opportunities for Workato platform enhancements, while managing customer expectations

• Becoming a Workato evangelist with the ability to demonstrate how Workato can drive business automation in both direct deployments and embedded solutions across a broad set of industries

• Becoming a trusted customer advisor and a customer advocate within Workato

• Participating in and conducting post-onboarding deployment health checks and guidance on integration and process optimizations

• Contributing to the growth of our technical consulting team by creating or enhancing content such as presentations, demos, best practices, architecture patterns, and online courses for use by both customers and enabling our extended team

• Prioritizing and delivering an outstanding customer service experience to Workato customers

• Manage multiple priorities and projects simultaneously, as well as any other duties that may be assigned from time to time

Requirements

Qualifications / Experience / Technical Skills

• 5+ years of hands-on experience in solutions and implementation consulting

• Knowledge and understanding of integrations and system design principles

• Good understanding of technology and industry trends, especially in the app integration space

• Demonstrated implementation of quality integration solutions by applying best practices 

• Demonstrated good understanding of on-premise infrastructure & cloud-based deployments, configurations along with monitoring & management

• Demonstrated understanding of the SDLC & end-to-end experience in developing, supporting & troubleshooting integrations

• Demonstrated ability to create quality technical documentation 

• Experience working with at least one (1) Integration Platforms such as Workato, Tray, TIBCO, Dell Boomi, MuleSoft, WebMethods, Oracle Integration Suite

• Experience working with cloud business apps like Workday / NetSuite / Salesforce / Servicenow / SAP is a plus

• Experience with web development frameworks and knowledge of JS frontend and backend is a plus

• Experience with OEM or embedded SaaS solutions is a plus 

• Experience embedding third-party integrations or iFrames into web app is a plus

Soft Skills / Personal Characteristics

• Strong collaboration skills, ability to adapt to a dynamic start-up environment with a passion for making an impact

• Critical thinking, and analytical skills with an entrepreneurial and proactive mindset

• Ability to effectively prioritize tasks and manage time, even under high-pressure situations

• Strong written and oral communication skills in English, with the ability to convey complex technical concepts effectively to a non-technical audience

• Fast learner who can independently conduct extensive research and quickly synthesize ideas, information, and options

• Be proactive about solving problems and be ready to take on additional initiatives and responsibilities as they emerge

#LI-NJ1

(REQ ID: 2537)

Join the Trackonomy Team! 

At Trackonomy, our employee value proposition champions your growth through varied responsibilities and a commitment to innovation. Join us to evolve professionally in a company that reshapes both industries and individuals.

Connection & Community: You're essential to Trackonomy's mission, and every team member is regarded as a founder.  Collectively, our goal is to make a lasting impact on the world, making every endeavor at Trackonomy a meaningful journey.

Growth & Development: Dive into diverse roles and learn from our seasoned leaders. Your potential and passion define your trajectory here. We value innovation and offer unparalleled opportunities, making your career journey transformative. At Trackonomy, your growth is multifaceted. Collaborate and learn directly from senior leaders across various departments. Here, your potential—fueled by capability, passion, and results—determines the scope of your role.  At Trackonomy, merit and opportunity outweigh mere experience. It's a level playing field, offering unique opportunities not found elsewhere.

Impact: Trackonomy is dedicated to impactful tech solutions that better our world. From fire prevention to enhanced security, our innovations don't just change industries; they save lives. Join us to be part of meaningful change.

About Trackonomy 

At Trackonomy, we are pioneering a transformative network of interconnected objects. Our goal is to bring inanimate objects to life, giving them the ability to converse, think, and interact in real-time. Envision a world where our devices seamlessly integrate with every physical entity, facilitating a global conversation among them. Our overarching mission is to craft the operating system for the connected world, one object, and sensor at a time.  Our customers are major players in various verticals such as logistics, industrial, utilities, healthcare, and government. They use our solutions for a wide range of applications like predictive maintenance, workflow optimization, asset protection, safety, security, and environmental monitoring. We are a unicorn, funded by top investors like Kleiner Perkins and 8VC.

Our executive leadership team has experience working together for over two decades, having previously held key roles in the C-suites of renowned companies such as Flextronics, Heptagon, GT-Nexus, and Digital Motors Corporation. Together, we have engineered a revolutionary technology that is yielding extraordinary results. 

Are you ready to be a part of the next chapter in Silicon Valley's hyper-growth IoT success story?

• Perform monthly balance sheet reconciliations (cash, credit cards, prepaid expenses, accrued liabilities)
• Support accounts payable processing - code invoices, match POs, and assist with vendor payment runs
• Assist with accounts receivable - apply cash receipts, reconcile customer accounts, and support collections follow-up
• Support month-end close checklist execution under direction of Accounting Manager or Controller

• Pull and organize supporting documentation for assigned balance sheet accounts (bank statements, invoices, contracts, reconciliations)
• Assist in assembling and tracking the PBC (Prepared by Client) list - logging deliverables and flagging open items
• Organize and maintain audit binder folders (physical or digital) for each assigned area
• Pull transaction-level samples and support documentation in response to auditor testing requests
• Assist with fixed asset physical count documentation and tagging schedules
• Support inventory count procedures under direction of senior team members

Trackonomy Systems is proud to ensure equal employment opportunities to all individuals regardless of their race, color, religious creed, national origin, ancestry, physical or mental disability, sex, gender, gender identity, gender expression, sexual orientation, age, medical condition, genetic information, marital or registered domestic partnership status, military or veteran status, or any other characteristic protected by state, federal, or local law. 

We strive to provide a stellar experience throughout the application process and ensure all applicants will be given proper consideration based solely on merit and Trackonomy’s business needs.

Trackonomy Systems is dedicated to working with and providing reasonable accommodations to individuals with physical and mental disabilities. If you need assistance or accommodation due to a disability while interviewing, please contact hr@trackonomysystems.com.

When you apply for a job on this site, you acknowledge and agree that the personal data contained in your application will be collected and processed by Trackonomy Systems, Inc. and/or one of its subsidiaries (“Trackonomy”) in accordance with our Applicant Privacy Notice.­­­­­­­­­­­­­­­­­­­­­­­­­­­­­­­­­­ If you have any questions about our privacy practices, please contact legal@trackonomysystems.com. 

IT Systems Administrator

Sumo Logic's Cloud SIEM (Security Information and Event Management) platform provides comprehensive security visibility and analytics for modern cloud and hybrid environments. Leveraging advanced analytics and machine learning, our Cloud SIEM delivers real-time threat detection, incident response, and compliance management. Designed for scalability and efficiency, it seamlessly integrates with a wide range of security tools and data sources, enabling organizations to effectively manage and mitigate security risks while optimizing their security operations. Sumo Logic's Cloud SIEM empowers security teams to stay ahead of evolving threats and maintain robust security postures.

As an IT Systems Administrator, you will actively contribute to, execute for, and lead IT in the design and development of business insights and analytics solutions. You will be instrumental in helping us solve complex data visualization, modeling, curation, and reporting problems among Sumo Logic’s robust inventory of cloud services, data tooling, and business applications. You will work closely with a team of highly skilled individuals to deliver on high impact engagements at Sumo Logic, reporting directly to the Global Head of Infrastructure and Data and engaging projects under the guidance of the Lead IT Systems Engineer.

You are a strong IT operations expert who is passionate about scalable, resilient, secure, and cost-efficient data solutions. You care about delivering on customer requests with a high attention to detail, a sense of natural curiosity, and a focus on building lasting relationships. You are at home when helping the group come up with a better solution than you would as individuals and providing experienced guidance and insight to those around you. You are comfortable in a fast-moving environment with responsibility for global hardware and end user device needs, alongside a host of IT applications. Ideally, you have experience with performance, scalability, and reliability issues of 24x7 uptime systems and solutions.

Responsibilities:

• Deliver exceptional end user support via Helpdesk & Triage services, showcasing a strong dedication to promptly resolving issues and ensuring utmost customer satisfaction.
• Exhibit advanced expertise in overseeing user endpoints, emphasizing a high degree of security and functionality while consistently delivering effective endpoint management solutions.
• Spearhead the seamless integration of IT systems, focusing on optimizing operations and enhancing efficiency. Prove successful in implementing and fine-tuning integrations to meet organizational needs.
• Champion automation initiatives across IT operations to streamline processes and workflows. Show a history of implementing automation solutions that boost operational efficiency and reduce manual workloads.
• Manage the diverse user application portfolio with a keen focus on providing outstanding support and regular updates. Demonstrate expertise in ensuring applications align with user needs and contribute to operational success.
• Lead the provisioning of user accounts, maintaining a commitment to providing secure access to systems and applications. Demonstrate a track record of delivering provisioning services accurately and efficiently.
• Provide basic technical support for AWS Marketplace services, ensuring timely and effective assistance for customers. Exhibit a wealth of experience in supporting AWS products and services, prioritizing customer satisfaction throughout.
• Administer Atlassian environments at the system configuration level, within the IT operations department. Showcase a history of optimizing Atlassian administration and granularly configuring Jira to enhance team productivity and customer satisfaction.
• Collaborate with other IT teams as needed to drive forward joint efforts

Requirements:

• 3+ years of experience in providing End User Services, specializing in helpdesk & triage support, with a strong emphasis on carefully executing Jira tickets and delivering high quality and reusable Confluence documentation
• Proficiency in user endpoint management tools such as JAMF, with a proven track record of successful endpoint management
• Demonstrated expertise in IT system integrations, showcasing the ability to integrate various systems for enhanced performance and efficiency
• Strong familiarity with IT automations, including scripting languages like BASH and Powershell, and a history of implementing automation solutions
• Experience in user application portfolio management, ensuring effective support and updates for user applications
• Knowledge of user provisioning processes, particularly utilizing Okta for secure and efficient provisioning of user access
• Regular responsibility for AV equipment management as setup
• Basic AWS ability to provide technical support for marketplace services, with specific experience in AWS Marketplace technical support a bonus
• Proficiency in Atlassian Administration, including tools like Jira and Confluence, to manage tasks, issues, and documentation effectively

Desirable:

• Experience in cloud services and management
• AWS
• Azure
• GCP
• Experience managing security hardware devices such as cameras and door readers
• Experience working with and managing third party MSP relationships around hardware device management
• Understanding of ITIL processes and practices as well as vendor and contract management

About Us:

Sumo Logic, Inc., empowers the people who power modern, digital business.  Sumo Logic enables customers to deliver reliable and secure cloud-native applications through its SaaS analytics platform. The Sumo Logic Continuous Intelligence Platform™ helps practitioners and developers ensure application reliability, secure, and protect against modern security threats, and gain insights into their cloud infrastructures. Customers worldwide rely on Sumo Logic to get powerful real-time analytics and insights across observability and security solutions for their cloud-native applications. For more information, visit www.sumologic.com.

About the Role

A Team Leader is expected to bring a high level of technical knowledge of both third-party and Veeam products, communicate effectively, collaborate efficiently with other team members to improve team knowledge, and maintain a high level of customer satisfaction while maintaining morale and other major components of the workforce. A Team Leader is expected to perform periodic quality assurance checks of team workflow, provide necessary coaching to correct deficiencies, help address customer concerns directly, and arbitrate between technical levels and Product teams to ensure customers are receiving the best assistance available. 

What You’ll Do 

• Manage and direct a group of Technical Support Engineers to ensure successful customer experiences with issues or errors regarding product implementation, usage, and application or customer infrastructure, as outlined in the Veeam Support Policy. 

• Provide in-depth, expert technical support and troubleshooting for Veeam Software clients via telephone, email, and web conferencing. 

• Assist in escalation cases via internal and external distribution lists. 

• Analyze, diagnose, and provide solutions and or workarounds for virtualization software, operating systems, networks, and applications in relation to Veeam software product problems or questions. 

• Monitor ticket queues for SLA compliance, including updates to and work on assigned cases in a timely manner. 

• Maintain strong customer rapport and excellent, timely communication. 

• Communicate effectively with Sales Representatives and other internal teams. 

• Be a point of contact with on-call responsibilities for high-priority, highly complex issues. 

• Manage and reduce ambiguity. 

• Operate in an environment with frequent changes, including stressful situations. 

• Routinely train and mentor less experienced engineers. 

• Perform other duties as assigned. 

What You’ll Bring 

• Demonstrable strong technical knowledge and systematic problem-solving skills, sharing insights to elevate team and customer outcomes. 

• Ability to engage empathetically and communicate clearly with customers and colleagues, ensuring all interactions and documentation are professional, concise, customer-centric, and actionable. 

• Previous business-to-business (B2B) technical support experience with high-tech products or services is required, including virtualization, Windows infrastructure, and cloud-based storage or deployments. 

• Strong networking background required. 

• Three to five years of server administration and troubleshooting experience. 

• Five years of client or customer support experience at Level II or Level III with demonstrated problem resolution skills. 

• Exceptional communication skills, both verbal and written. 

Bonus Skills 

• Project management certifications or experience with productivity tools used at Veeam, such as Jira and Confluence. 

• Administration certifications for Amazon Web Services, Azure, or other similar cloud offerings. 

• Security certifications or equivalent work history involving management of certificate stores and cloud platform credential management. 

What You’ll Get 

• Two weeks of paid vacation, 12 statutory holidays, plus four extra global VeeaMe Days for self-care and 24 paid volunteer hours annually through Veeam Cares. 

• Paid parental leave: eight days for fathers, 122 days for birthing parents, and 92 days for adoptive parents. 

• Medical, dental, and vision coverage fully funded through INS Premium for employees and dependents. 

• Mental health support, therapy sessions, and virtual care through the Employee Assistance Program. 

• Retirement and social security contributions through Costa Rica’s statutory programs. 

• Life insurance equal to 24 times monthly salary, plus disability and funeral coverage. 

• Daily cafeteria subsidy. 

• Fertility, adoption, and surrogacy support, plus 24 paid volunteer hours through Veeam Cares. 

• Opportunities to learn and grow through on-demand libraries such as LinkedIn Learning and O’Reilly, mentoring, workshops, and learning events like the annual Global Day of Learning. 

Please note: The position is based in San Jose, Costa Rica. If the applicant is permanently located outside of Costa Rica, Veeam reserves the right to decline the application. All applications must be submitted in English.

#LI-FT1
#LI-HYBRID

About the Role

We are looking for a creative and detail-oriented Senior UI/UX Marketing Campaign Web Designer to join our Web Design Studio team. In this role, you will design engaging digital experiences that support global marketing campaigns across web, social media, email, and multimedia channels. You will collaborate closely with designers, marketing teams, and stakeholders to deliver visually compelling assets while maintaining brand consistency and leveraging modern design tools, including AI-powered creative technologies. You will also provide direction, feedback, and approvals to external partners, including contractors, consultants, and creative agencies, ensuring high-quality and consistent execution across all externally produced design assets.

What You’ll Do

• Design visually engaging web pages, campaign assets, and digital marketing materials that support global marketing initiatives.

• Create social media graphics, email templates, animations, and multimedia content aligned with Veeam’s brand standards.

• Collaborate with designers, marketing teams, and stakeholders to translate campaign objectives into impactful visual designs.

• Develop reusable templates and design assets that improve efficiency and ensure consistency across marketing channels.

• Leverage AI-powered design tools and generative technologies to streamline workflows and enhance creative output.

• Communicate design concepts, decisions, and rationale clearly to stakeholders and cross-functional partners.

• Manage design projects from concept to final delivery while ensuring timelines, quality standards, and campaign goals are met.

• Review and approve design assets produced by third-party vendors, ensuring alignment with brand and campaign standards.

• Provide clear design direction, guidelines, and feedback to external partners to ensure consistent, high-quality deliverables.

• Mentor and onboard external designers and contractors, supporting their integration into workflows, tools, and brand expectations.

• Act as the main point of contact for design collaboration with external agencies and vendors.

Technologies You’ll Work With

• Figma and other digital design platforms

• AI-powered creative tools and generative image/video platforms

• Animation tools such as After Effects or similar software

• Project management tools such as Asana, Trello, or Jira

• Basic web technologies such as HTML and CSS

What You’ll Bring

• 5+ years of experience in web design, digital design, or a related creative field

• Strong portfolio demonstrating digital marketing, campaign, or web design work

• Proficiency with Figma and modern digital design tools

• Experience using AI-powered creative tools for image generation, design workflows, or multimedia production

• Ability to communicate design ideas clearly to both creative and non-technical stakeholders

• Knowledge of digital marketing design principles and brand consistency across multiple channels

• Experience working with project management methodologies such as Agile or Scrum

• Proven experience operating at a senior level, including providing direction, feedback, and quality control to external design partners (agencies, contractors), as well as mentoring designers.

Bonus Skills

• Experience with animation tools such as After Effects or similar software

• Experience with AI-based image or video generation platforms

• Basic knowledge of HTML and CSS

• Experience designing and building email marketing campaigns

• Experience collaborating with global marketing teams or creative agencies

• Experience working with and managing deliverables from external agencies or other designers

What You’ll Get

• Two weeks of paid vacation, 12 statutory holidays, plus 4 extra global VeeaMe Days for self-care and 24 paid volunteer hours annually through Veeam Cares

• Paid parental leave: 8 days for fathers, 122 days for birthing parents, 92 days for adoptive parents

• Medical, dental, and vision coverage fully funded through INS Premium for employees and dependents

• Mental health support, therapy sessions, and virtual care via our Employee Assistance Program

• Retirement and social security contributions through Costa Rica’s statutory programs

• Life insurance equal to 24x monthly salary, plus disability and funeral coverage

• Daily cafeteria subsidy

• Fertility, adoption, and surrogacy support, plus 24 paid volunteer hours through Veeam Cares

• Opportunities to learn and grow through on-demand libraries (LinkedIn Learning, O’Reilly), mentoring, workshops, and learning events like our annual Global Day of Learning

Please note: The position is based in San Jose, Costa Rica. If the applicant is permanently located outside of Costa Rica, Veeam reserves the right to decline the application. All applications must be submitted in English.

#LI-FT1
#LI-REMOTE

About this role

The Team Leader is responsible for managing Inside Sales team to execute on a sales strategy to meet/exceed sales quota for a given territory through setting business goals and managing the performance of Individual Contributors. Team Leader is also responsible for career planning and development of team members.

What you'll do

• Hiring and onboarding of new team members.
• Executing on a sales strategy to meet/exceed regional and team revenue targets, setting role-based targets, conducting performance management and ensure that the team meets their roles- based KPI’s.
• Ensure that the sales plan is aligned with and supports the corporate revenue goals.
• Collaborating with Segment Leaders on territory planning and execution.
• Ensure Veeam Core Values are being carried out by all employees on the team.
• Ensure the team is adequately staffed at any given point in time to accommodate the work load on all assigned territories.
• Work with internal training team to ensure proper onboarding and training for all employees on the team (assessment on the process and knowledge possessed by the new hires).
• Coordinate sales activities, develop and mentor staff to drive performance and career development.
• Conduct regular one to one meetings with team members to provide them constructive feedback on their performance.
• Facilitate problem solving and collaboration.
• Keep direct and upper management updated with any challenges/issues affecting the work.
• Conduct regular pipe-line reviews and provide an accurate forecast against the quarterly sales quota.
• Making sure the team is using the Veeam CRM system (Salesforce.com) on a regular basis and log all the activities and updates in the tool.
• Participate in management meetings and take responsibility for sales improvement initiatives and other assigned actions.
• Maintaining and promoting a successful and positive work environment.

What you'll Bring

• Bachelor’s Degree required (a combination of education and experience will be considered).
• Business-to-business (B2B) sales experience of high-tech products/services .
• Experience in people/team management. 
• Self-education on sales and technical related matters.
• Ability to work well with all levels of the organization in a matrix style organization.
• Good coaching and mentoring skills.
• Able to speak to both decision-makers and junior staff in a tactful and sensitive manner.
• Capacity for innovative thinking and problem-solving.
• Good communication skills.

What You'll get

• Two weeks of paid vacation, 12 statutory holidays, plus 4 extra global VeeaMe Days for self-care and 24 paid volunteer hours annually through Veeam Cares
• Medical, dental, and vision coverage fully funded through INS Premium for employees and dependents
• Mental health support, therapy sessions, and virtual care via our Employee Assistance Program
• Retirement and social security contributions through Costa Rica’s statutory programs
• Life insurance equal to 24x monthly salary, plus disability and funeral coverage
• Daily cafeteria subsidy
• Fertility, adoption, and surrogacy support, plus 24 paid volunteer hours through Veeam Cares
• Opportunities to learn and grow through on-demand libraries (LinkedIn Learning, O’Reilly), mentoring, workshops, and learning events like our annual Global Day of Learning

About the Role 

We’re looking for an ML/AI Ops Engineer with 7+ years of experience to own the end-to-end operationalization of our ML/AI solutions, ensuring models move smoothly from development to scalable, reliable production products. In this role, you’ll design and automate CI/CD pipelines, build and optimize model lifecycle workflows, monitor deployed models for performance, drift, and reliability, and integrate intelligence products into various digital tools such as Copilot, Salesforce, and Tableau. You’ll collaborate closely with Data Scientists, Data Engineers, and Data Architects to transform high-quality research models into robust, production-grade products. This is a key role in shaping a modern ML/AI lifecycle—from CI/CD to high governance. 

What You’ll Do 

• Own the end-to-end operationalization of ML and AI solutions—from development to scalable, reliable production systemsthat integrateseamlessly with other digital tools. 
  • Design, automate, and maintain CI/CD pipelines for model training, testing, deployment, and retraining (Azure DevOps, Databricks). 
  • Build, optimize, and version model lifecycle workflows, ensuring reproducibility, lineage, and governance across the ML/AI platform. 
  • Monitor production models for performance, drift, reliability, and resource usage; implement automated retraining workflows. 
  • Optimize compute, storage, and orchestration across the Databricks platform to ensure efficient, cost-effective operations. 
  • Collaborate closely with ML/AI Scientists, Data Engineers, and DWH team to transform research-grade models into production-ready services. 
  • Contribute to advancing our ML/AI platform, tooling, automation standards, and best practices. 

What You’ll Bring 

• Solid experience in operationalizing ML/AI models, including deployment, automation, monitoring, and lifecycle management.
• Strong programming skills in Python,PySpark, and SQL with clean, efficient, production-ready code.
• Experienced in feature engineering with a practical understanding of data engineering fundamentals - designing, validating, and optimizing feature pipelines, and ensuring feature consistency
• Experience in building Vector embeddings & RAG systems.
• Familiarity in ML and LLM models development and libraries used.
• Experience with MLflow (or similar tools) for model tracking, registry management, and lifecycle operations.
• Familiarity with CI/CD pipelines (Azure DevOps preferred)
• Strong grasp of data versioning, model versioning, reproducibility, and data lineage within governed ML/AI environments.
• Experience designing, consuming, or integrating REST APIs to expose ML/AI models as services and support real-time or near-real-time inference.
• Experience monitoring production models, identifying drift or performance issues, and implementing corrective workflows.
• A collaborative, systems-thinking mindset, working closely with ML/AI Scientists, Data Engineers, and Data Warehouse team. 

Bonus Skills 

• Understanding ofdata quality frameworks and how they integrate into ML pipelines.
• Comfort with infrastructure-as-code for provisioning and managing ML/AI platform components. 
• Working knowledge of Unix environments and general DevOps principles; exposure to Docker/Kubernetes is beneficial.
• Experience with real-time or near-real-time serving architectures, event-driven systems, or streaming-based inference.
• Experience with AI agent tools and MCP servers. 
• Strong interest in contributing to internal ML/AI platform evolution, including tooling, automation, standards, and best practices.

What You’ll Get 

• Two weeks of paid vacation, 12 statutory holidays, plus 4 extra global VeeaMe Days for self-care and 24 paid volunteer hours annually through Veeam Cares
• Paid parental leave: 8 days for fathers, 122 days for birthing parents, 92 days for adoptive parents
• Medical, dental, and vision coverage fully funded through INS Premium for employees and dependents
• Mental health support, therapy sessions, and virtual care via our Employee Assistance Program
• Retirement and social security contributions through Costa Rica’s statutory programs
• Life insurance equal to 24x monthly salary, plus disability and funeral coverage
• Daily cafeteria subsidy
• Fertility, adoption, and surrogacy support, plus 24 paid volunteer hours through Veeam Cares
• Opportunities to learn and grow through on-demand libraries (LinkedIn Learning, O’Reilly), mentoring, workshops, and learning events like our annual Global Day of Learning

#LI-CC1

About the Role

We are looking for an Analytics Engineer to join our internal Data Management team and help power data-driven decision-making across the organization. In this role, you will design and maintain scalable data models, pipelines, and transformation processes that enable analytics, reporting, and data science initiatives. You will collaborate closely with analysts, data scientists, and engineering teams to ensure reliable, efficient, and well-structured data that supports business insights and strategic initiatives.

What You’ll Do

• Design scalable and reliable data marts and transformation processes that support analytics and reporting needs
• Collaborate with data analysts, data scientists, and business stakeholders to understand data requirements and translate them into efficient data solutions
• Develop optimized data models and schemas that enable efficient storage, retrieval, and analysis of large datasets
• Build ETL and ELT pipelines that transform raw data from multiple sources into structured datasets for analytics and reporting
• Partner with data, architecture, and DevOps teams to ensure the scalability, performance, and reliability of data systems
• Monitor data pipelines and systems to troubleshoot issues and identify opportunities for improvement
• Document data architectures, data flows, and processes to support transparency, collaboration, and maintainability

Technologies You’ll Work With

• SQL and relational databases
• Cloud platforms such as Azure, AWS, or GCP
• Programming languages such as Python, Java, or Scala
• Databricks and Spark
• Data warehouse technologies such as Postgres or Vertica
• ETL/ELT frameworks and data transformation tools

What You’ll Bring

• Bachelor’s or Master’s degree in Computer Science, Information Systems, or a related field, or equivalent practical experience
• Strong proficiency in SQL and experience working with databases and data warehouse systems
• Experience building data pipelines and data processes in a cloud environment such as Azure, AWS, or GCP
• Experience with at least one programming language such as Python, Java, or Scala
• Knowledge of ETL/ELT processes, data modeling, and data warehousing best practices
• Ability to collaborate with cross-functional teams including analysts, engineers, and business stakeholders
• Strong written and verbal English communication skills (B2 level or higher)

Bonus Skills

• Experience working with Databricks and Spark
• Experience with Azure cloud services
• Experience with Postgres or Vertica data warehouse technologies
• Experience working with Salesforce data
• Experience building datasets used in analytics or reporting tools

What You’ll Get

• Two weeks of paid vacation, 12 statutory holidays, plus 4 extra global VeeaMe Days for self-care and 24 paid volunteer hours annually through Veeam Cares
• Paid parental leave: 8 days for fathers, 122 days for birthing parents, 92 days for adoptive parents
• Medical, dental, and vision coverage fully funded through INS Premium for employees and dependents
• Mental health support, therapy sessions, and virtual care via our Employee Assistance Program
• Retirement and social security contributions through Costa Rica’s statutory programs
• Life insurance equal to 24x monthly salary, plus disability and funeral coverage
• Daily cafeteria subsidy
• Fertility, adoption, and surrogacy support, plus 24 paid volunteer hours through Veeam Cares
• Opportunities to learn and grow through on-demand libraries (LinkedIn Learning, O’Reilly), mentoring, workshops, and learning events like our annual Global Day of Learning

Please note: The position is based in San Jose, Costa Rica. If the applicant is permanently located outside of Costa Rica, Veeam reserves the right to decline the application. All applications must be submitted in English.

#LI-FT1
#LI-REMOTE

About the Role

We are looking for a strategic and people-focused Director, Technical Support (VBR) to lead a key segment of Veeam’s global Technical Support organization. In this role, you will drive operational excellence, customer satisfaction, and team performance across a multi-level support structure, including Managers, Team Leaders, and Technical Support Engineers.

You will play a critical role in scaling support operations, improving efficiency, and shaping the future of support through initiatives such as Knowledge-Centered Service (KCS) and AI-driven support models. This position requires a strong balance of technical understanding, leadership capability, and strategic thinking, with direct impact on customer experience and business outcomes.

What You’ll Do

Leadership & Strategy

• Lead and develop a multi-layered Technical Support organization through Managers and Team Leaders
• Define and execute support strategies aligned with global objectives and company goals
• Drive adoption and maturity of Knowledge-Centered Service (KCS) practices
• Lead the integration of AI-powered tools and automation across support workflows
• Collaborate cross-functionally to ensure alignment and consistency across regions

Operational Excellence

• Ensure high-quality, timely customer support delivery across all channels
• Define and track KPIs related to customer satisfaction, SLAs, productivity, and efficiency
• Oversee workforce planning, capacity management, and resource allocation
• Drive continuous improvement initiatives across tools, processes, and workflows
• Lead cross-functional projects and operational initiatives as project owner

People Management & Development

• Build, coach, and inspire a high-performing, customer-centric organization
• Foster a culture of accountability, collaboration, and continuous improvement
• Mentor Managers and Team Leaders, developing future leadership bench strength
• Partner with HR to attract, retain, and develop top technical talent
• Support career development and technical enablement programs

Customer Engagement & Escalation Management

• Act as senior escalation point for complex customer issues and strategic accounts
• Build strong relationships with customers, partners, and internal stakeholders
• Ensure effective collaboration between Support, R&D, Product, and Customer teams
• Represent the support organization in internal and external forums

Transformation & Innovation

• Lead KCS implementation and drive knowledge-sharing culture
• Support AI-driven initiatives to improve efficiency and customer experience
• Establish feedback loops with Product and Engineering to improve product quality

Technologies You’ll Work With

• CRM and case management platforms (e.g., ServiceNow)
• Knowledge management systems and KCS frameworks
• AI-powered support tools (routing, summarization, virtual assistants)
• Cloud, virtualization, storage, and data protection technologies
• Operational and performance analytics tools

What You’ll Bring

• 10+ years of experience in Technical Support, Customer Success, or similar roles within a software or IT organization
• 5+ years of experience leading large, complex, multi-level teams
• Strong understanding of Technical Support operations, including SLAs, escalation management, and ticket workflows
• Experience with continuous improvement methodologies (Lean, ITIL, Six Sigma)
• Proven track record improving customer satisfaction, operational efficiency, and team engagement
• Experience implementing and scaling Knowledge-Centered Service (KCS)
• Exposure to AI and automation initiatives in customer support environments
• Strong understanding of cloud, virtualization, storage, and data protection technologies
• Excellent communication, leadership, and stakeholder management skills
• Bachelor’s degree in Computer Science, Information Systems, Business, or related field (or equivalent experience)

Bonus Skills

• Experience with Veeam products and services, or similar product environments
• Experience supporting virtualization or SaaS-based products
• Experience with budgeting, forecasting, and large-scale resource planning
• Experience driving global transformation initiatives in support organizations

What You’ll Get

• Two weeks of paid vacation, 12 statutory holidays, plus 4 extra global VeeaMe Days for self-care and 24 paid volunteer hours annually through Veeam Cares
• Paid parental leave: 8 days for fathers, 122 days for birthing parents, 92 days for adoptive parents
• Medical, dental, and vision coverage fully funded through INS Premium for employees and dependents
• Mental health support, therapy sessions, and virtual care via our Employee Assistance Program
• Retirement and social security contributions through Costa Rica’s statutory programs
• Life insurance equal to 24x monthly salary, plus disability and funeral coverage
• Daily cafeteria subsidy
• Fertility, adoption, and surrogacy support
• Opportunities to learn and grow through on-demand libraries, mentoring, workshops, and global learning events

Please note: The position is based in San Jose, Costa Rica. If the applicant is permanently located outside of Costa Rica, Veeam reserves the right to decline the application. All applications must be submitted in English.

#LI-FT1
#LI-HYBRID

About the Role

We are looking for a Senior Platform Engineer to join the Workload team within the Veeam R&D Department. You will own critical observability infrastructure, drive incident response maturity, and help scale proactive support capabilities as operational accountability. 

What You’ll Do

• Design, build, and maintain observability pipelines using the Elastic Stack (Elasticsearch, Kibana, Fleet) across Azure and AWS workloads 
• Develop and own SLO/SLI dashboards and error budget reporting for BaaS platform services 
• Respond to and lead incident response for distributed, multi-tenant cloud workloads; own runbook creation, maintenance, and continuous improvement
• Build and refine proactive support tooling, including pattern analysis, tenant correlation dashboards, and baseline deviation alerting, to reduce reactive support burden 
• Manage and maintain Elastic Fleet agent policies, enrollment health, and log streaming pipelines across Azure and AWS worker fleets 
• Partner with SRE, R&D, and Proactive Support teams to close observability gaps, including tenant identification workflows and admin portal integrations 

Technologies we work with

• ⁠Elastic Stack — Elasticsearch, Kibana, Elastic Fleet, KQL, Query DSL
• Azure Kubernetes Service (AKS), Azure Container Apps, VMs
• Azure Security — Entra ID, Managed Identities (user/system assigned), App Registrations, Key Vault
• Infrastructure as Code — Azure Bicep, Terraform, or Pulumi
• CI/CD — Azure DevOps, GitHub Actions
• ITSM tooling — ServiceNow, Salesforce, Jira, Incident.io (for tenant and incident workflows) 

What You’ll Bring

• 5+ years of experience in cloud platform engineering, SRE, or infrastructure roles supporting commercial SaaS products
• Deep hands-on experience with Elastic Stack: Building dashboards, writing KQL/Query DSL, managing Fleet
• Proven experience operating and troubleshooting distributed, multi-tenant workloads on Azure and/or AWS
• Strong understanding of Azure cloud services: AKS, Entra ID, Key Vault, Service Bus, Cosmos DB, Private Endpoints, etc.
• Experience with incident response in production cloud environments, including runbook development and post-incident review
• Experience with IaC tools (Azure Bicep, Terraform) and CI/CD pipelines (Azure DevOps, GitHub Actions) 
• Strong scripting skills in Bash, Python, or PowerShell
• Ability to work cross-functionally with SRE, product, and customer-facing support teams 

Bonus Skills

• Familiarity with Veeam Data Platform products 

#LI-AA3

Make your impact within a rapidly growing Fintech Company

The Core Infrastructure Engineering Team is responsible for managing all of the infrastructure and databases at BILL. We utilize DataDog (for Logging, Metrics, and APM), Splunk, and CloudWatch (through Datadog integration) for real-time alerts via Slack and PagerDuty. We're big supporters of automating our workflows with Infrastructure as Code, and we love using Terraform to make it happen.

We are seeking a Staff Cloud Network Engineer to lead the design and evolution of our AWS network platform. This role is for a hands-on technical leader with deep expertise in AWS networking and infrastructure as code who will set standards, influence architecture, and drive scalable, secure networking solutions across the BILL application ecosystem. You will act as the go to expert for cloud networking, partnering closely with infrastructure, security, and product engineering teams to ensure our network enables performance, reliability, and growth.

We’d love to chat if you have:

Minimum of 7 years of relevant experience in network engineering, with a significant portion of that experience specifically focused on designing, implementing, and managing network infrastructure in AWS or similar cloud environments.

• Proven experience architecting and operating large-scale AWS network environments, including the design and implementation of hub-and-spoke and multi-region topologies using AWS Transit Gateways and AWS Cloud WAN for high availability, scalability, and cost optimization.
  
  
• Hands-on experience designing inter-VPC and inter-account connectivity patterns (e.g., VPC peering, Transit Gateway attachments, Cloud WAN core networks, and routing domains), including segmentation strategies for production, staging, and non-production workloads.
  
  
• Proficiency in Terraform or similar Infrastructure as Code (IaC) tools for automating network configuration, including reusable modules for VPCs, Transit Gateways, Cloud WAN segments, route tables, and security policies.
  
  
• In-depth knowledge of networking protocols, including TCP/IP, BGP, OSPF, VLANs, VPNs, and DNS, with specialized experience managing Amazon Route 53 hosted zones and Cloudflare DNS/CDN configurations, and the ability to apply these in cloud-based architectures (e.g., dynamic routing over Direct Connect or site-to-site VPN integrated with Transit Gateway / Cloud WAN).
  
  
• Strong understanding of network security principles and best practices, including firewalls, IDS/IPS, encryption, access control, and the application of these controls at the VPC, Transit Gateway, and Cloud WAN layers to enforce least-privilege and zero-trust patterns.
  
  
• Experience with network monitoring and performance optimization tools such as CloudWatch, VPC Flow Logs, and AWS Direct Connect, including baselining, capacity planning, and proactive detection of routing and latency issues in large-scale topologies.
  
  
• Ability to collaborate effectively with cross-functional teams, including Systems Engineers, Developers, Security, and Architects, to translate application and business requirements into resilient AWS network architectures.
  
  
• Excellent troubleshooting and problem-solving skills, with a focus on identifying and resolving complex network issues across on-premises, Direct Connect, VPN, Transit Gateway, Cloud WAN, and VPC boundaries.
  
  
• AWS certification(s) such as AWS Certified Solutions Architect – Associate or AWS Certified Advanced Networking – Specialty is preferred.
  
  
• Proven track record of designing and implementing scalable and resilient network solutions in a production environment, including multi-region failover, disaster recovery connectivity patterns, and change-managed rollouts using IaC.
  
  
• Strong communication skills and the ability to articulate network architecture and design decisions to both technical and non-technical stakeholders, including clear documentation of routing policies, segmentation models, and connectivity patterns.

#LI

Join the Trackonomy Team! 

At Trackonomy, our employee value proposition champions your growth through varied responsibilities and a commitment to innovation. Join us to evolve professionally in a company that reshapes both industries and individuals.

Connection & Community: You're essential to Trackonomy's mission, and every team member is regarded as a founder.  Collectively, our goal is to make a lasting impact on the world, making every endeavor at Trackonomy a meaningful journey.

Growth & Development: Dive into diverse roles and learn from our seasoned leaders. Your potential and passion define your trajectory here. We value innovation and offer unparalleled opportunities, making your career journey transformative. At Trackonomy, your growth is multifaceted. Collaborate and learn directly from senior leaders across various departments. Here, your potential—fueled by capability, passion, and results—determines the scope of your role.  At Trackonomy, merit and opportunity outweigh mere experience. It's a level playing field, offering unique opportunities not found elsewhere.

Impact: Trackonomy is dedicated to impactful tech solutions that better our world. From fire prevention to enhanced security, our innovations don't just change industries; they save lives. Join us to be part of meaningful change.

About Trackonomy 

At Trackonomy, we are pioneering a transformative network of interconnected objects. Our goal is to bring inanimate objects to life, giving them the ability to converse, think, and interact in real-time. Envision a world where our devices seamlessly integrate with every physical entity, facilitating a global conversation among them. Our overarching mission is to craft the operating system for the connected world, one object, and sensor at a time.  Our customers are major players in various verticals such as logistics, industrial, utilities, healthcare, and government. They use our solutions for a wide range of applications like predictive maintenance, workflow optimization, asset protection, safety, security, and environmental monitoring. We are a unicorn, funded by top investors like Kleiner Perkins and 8VC.

Our executive leadership team has experience working together for over two decades, having previously held key roles in the C-suites of renowned companies such as Flextronics, Heptagon, GT-Nexus, and Digital Motors Corporation. Together, we have engineered a revolutionary technology that is yielding extraordinary results. 

Are you ready to be a part of the next chapter in Silicon Valley's hyper-growth IoT success story?

Position Overview:

We are seeking a highly motivated and hands-on professional to join our Customer Success and AI Enablement Office. In this role, you will be at the forefront of integrating AI-driven automation and productivity tools into real-world operations. You will act as the crucial bridge between our engineering teams and our customers, ensuring that our cutting-edge solutions are successfully deployed, understood, and leveraged to their fullest potential. This is a dynamic position that requires a true passion for artificial intelligence, product building, and direct customer engagement.

Key Responsibilities

Customer Success & Account Management

• Engage directly with customers to manage accounts, build strong relationships, and ensure ongoing success with our products.
• Oversee the installation, testing, and troubleshooting of systems at customer locations, including specialized environments like Customer labs, warehouses, shipping bays, or office facilities.

Internal Stakeholder Management

• Facilitate seamless communication with engineering teams to relay customer feedback and technical requirements.
• Coordinate with data analysis and manufacturing teams to ensure product quality and operational efficiency.

AI Enablement & Product Building

• Discover and scope new use cases for AI-led automation and productivity tools.
• Take end-to-end ownership of implementing, documenting, maintaining, and training personnel on these AI products.
• Actively participate in the hands-on building of AI solutions, translating operational needs into technical capabilities.

Field Operations & Travel

• Travel to customer sites for hands-on troubleshooting and deployment oversight. Travel is typically required once a month for 2-3 days, with rare occasions requiring back-to-back or 7-day trips.
• Conduct facility visits which may occur during non-standard hours (middle of the night to early morning) to align with operational schedules (e.g., UPS facilities).

Required Background and Qualifications

• A genuine, demonstrated passion for AI technologies and hands-on product building.
• Strong experience in customer success, account management, or field operations.
• Excellent cross-functional communication skills, with the ability to manage internal stakeholders across engineering, data analysis, and manufacturing.
• Ability and willingness to travel and work flexible hours to support critical customer operations.
• Experience in discovering, implementing, and training users on new software or automation tools is highly desirable.

Trackonomy Systems is proud to ensure equal employment opportunities to all individuals regardless of their race, color, religious creed, national origin, ancestry, physical or mental disability, sex, gender, gender identity, gender expression, sexual orientation, age, medical condition, genetic information, marital or registered domestic partnership status, military or veteran status, or any other characteristic protected by state, federal, or local law. 

We strive to provide a stellar experience throughout the application process and ensure all applicants will be given proper consideration based solely on merit and Trackonomy’s business needs.

Trackonomy Systems is dedicated to working with and providing reasonable accommodations to individuals with physical and mental disabilities. If you need assistance or accommodation due to a disability while interviewing, please contact hr@trackonomysystems.com.

When you apply for a job on this site, you acknowledge and agree that the personal data contained in your application will be collected and processed by Trackonomy Systems, Inc. and/or one of its subsidiaries (“Trackonomy”) in accordance with our Applicant Privacy Notice.­­­­­­­­­­­­­­­­­­­­­­­­­­­­­­­­­­ If you have any questions about our privacy practices, please contact legal@trackonomysystems.com. 

Join the Trackonomy Team! 

At Trackonomy, our employee value proposition champions your growth through varied responsibilities and a commitment to innovation. Join us to evolve professionally in a company that reshapes both industries and individuals.

Connection & Community: You're essential to Trackonomy's mission, and every team member is regarded as a founder.  Collectively, our goal is to make a lasting impact on the world, making every endeavor at Trackonomy a meaningful journey.

Growth & Development: Dive into diverse roles and learn from our seasoned leaders. Your potential and passion define your trajectory here. We value innovation and offer unparalleled opportunities, making your career journey transformative. At Trackonomy, your growth is multifaceted. Collaborate and learn directly from senior leaders across various departments. Here, your potential—fueled by capability, passion, and results—determines the scope of your role.  At Trackonomy, merit and opportunity outweigh mere experience. It's a level playing field, offering unique opportunities not found elsewhere.

Impact: Trackonomy is dedicated to impactful tech solutions that better our world. From fire prevention to enhanced security, our innovations don't just change industries; they save lives. Join us to be part of meaningful change.

About Trackonomy 

At Trackonomy, we are pioneering a transformative network of interconnected objects. Our goal is to bring inanimate objects to life, giving them the ability to converse, think, and interact in real-time. Envision a world where our devices seamlessly integrate with every physical entity, facilitating a global conversation among them. Our overarching mission is to craft the operating system for the connected world, one object, and sensor at a time.  Our customers are major players in various verticals such as logistics, industrial, utilities, healthcare, and government. They use our solutions for a wide range of applications like predictive maintenance, workflow optimization, asset protection, safety, security, and environmental monitoring. We are a unicorn, funded by top investors like Kleiner Perkins and 8VC.

Our executive leadership team has experience working together for over two decades, having previously held key roles in the C-suites of renowned companies such as Flextronics, Heptagon, GT-Nexus, and Digital Motors Corporation. Together, we have engineered a revolutionary technology that is yielding extraordinary results. 

Are you ready to be a part of the next chapter in Silicon Valley's hyper-growth IoT success story?

Summary:
We are seeking a Senior NPI Electrical Engineer to lead new hardware products from prototype through high-volume manufacturing. This role owns electrical readiness across the NPI lifecycle, including design validation, failure analysis, and production test strategy, with responsibility for successful transfer to both in-house manufacturing and offshore partners (CMs, OEMs, ODMs). You will work hands-on in builds while driving cross-functional execution to ensure products are robust, testable, and scalable.

Key Responsibilities:

• Lead NPI builds (EVT → DVT → PVT → ramp), ensuring electrical and manufacturing readiness for production
• Drive product transfer to internal manufacturing and external partners, aligning on test strategy, yield targets, quality standards, and build process
• Provide hands-on electrical support during builds, including debugging failures across PCBA assembly, system integration, and test
• Perform deep root cause analysis on prototype and production issues; drive corrective actions across design, quality, and manufacturing teams
• Define, develop, and deploy production test strategies (functional, ICT, system-level), with strong emphasis on coverage, scalability, and reliability
• Design, validate, and maintain test fixtures, equipment, and PCBA programming stations to ensure consistent production performance
• Work with NPI Software Engineer to develop and maintain Python (or similar) scripts for automated testing, programming, and data collection
• Partner closely with technicians and production teams to resolve issues and implement repeatable, operator-friendly processes
• Review schematics and PCB layouts; provide DFM/DFT feedback to improve manufacturability, testability, and reliability
• Analyze yield, test, and field return data to drive continuous improvement in product quality and performance (including DPPM reduction)
• Support ECO implementation and maintain clear, accurate NPI and test documentation
• Collaborate on field failure investigations and customer-reported issues, ensuring learnings are fed back into design and manufacturing

Qualifications:

• Bachelor’s degree in Electrical Engineering or related field
• 5-7 years of experience in electrical engineering, with strong focus on NPI, manufacturing, or product transfer
• Proven experience scaling hardware products from prototype to mass production, including work with offshore manufacturers

Technical Skills:

• Strong foundation in analog and digital circuits, embedded systems, and system-level integration
• Proficient with lab equipment (oscilloscopes, multimeters, logic analyzers, power supplies) for hands-on debugging
• Experience with schematic and PCB tools (e.g., Altium, OrCAD) and design reviews
• Experience developing manufacturing test solutions, including fixture design, test coverage, and automation
• Proficiency in Python or similar scripting languages for test automation and data analysis
• Familiarity with communication protocols (I2C, SPI, UART, USB, etc.)
• Working knowledge of DFM, DFA, and DFT principles

Additional:

• Strong ownership and ability to drive execution across complex, cross-functional programs
• Excellent analytical skills with a data-driven approach to problem solving
• Clear and effective communicator, including with executive stakeholders
• Comfortable operating in fast-paced, high-ambiguity startup environments
• Willingness to travel to manufacturing sites as needed
• Fluent in English; bilingual in Spanish or Chinese preferred

Trackonomy Systems is proud to ensure equal employment opportunities to all individuals regardless of their race, color, religious creed, national origin, ancestry, physical or mental disability, sex, gender, gender identity, gender expression, sexual orientation, age, medical condition, genetic information, marital or registered domestic partnership status, military or veteran status, or any other characteristic protected by state, federal, or local law. 

We strive to provide a stellar experience throughout the application process and ensure all applicants will be given proper consideration based solely on merit and Trackonomy’s business needs.

Trackonomy Systems is dedicated to working with and providing reasonable accommodations to individuals with physical and mental disabilities. If you need assistance or accommodation due to a disability while interviewing, please contact hr@trackonomysystems.com.

When you apply for a job on this site, you acknowledge and agree that the personal data contained in your application will be collected and processed by Trackonomy Systems, Inc. and/or one of its subsidiaries (“Trackonomy”) in accordance with our Applicant Privacy Notice.­­­­­­­­­­­­­­­­­­­­­­­­­­­­­­­­­­ If you have any questions about our privacy practices, please contact legal@trackonomysystems.com. 

About the Role

As a Senior Product Advisor within the Product Management Alliances team at Veeam, you will be instrumental in shaping our product integration strategy in collaboration with leading hyperscaler platforms such as Microsoft Azure and AWS. In this role, you will function as a strategic technical partner—guiding the convergence of business needs and technical innovation to advance Veeam’s leadership in data management, protection, and resilience.

What You’ll Do

• Lead Cloud Integrations: Architect and implement advanced integrations between Veeam’s products and hyperscaler cloud platforms (AWS, Azure, GCP), delivering customer value through technical innovation and excellence
• Strategic Partner Collaboration: Serve as the primary technical liaison for hyperscaler partners, co-developing integration strategies, architectural frameworks, and best practices for joint solutions
• Cross-Functional Leadership: Collaborate closely with product management and engineering teams across organizations, providing architectural guidance and ensuring partner and customer insights shape product development
• Relationship Management: Cultivate and maintain strong technical relationships with hyperscaler stakeholders, sharing operational expertise and uncovering opportunities for joint innovation
• Technology Evangelism: Champion the adoption of emerging cloud and AI technologies within Veeam’s portfolio, enabling the delivery of next-generation workload protection solutions
• Internal Advisory: Act as a trusted technical advisor to internal teams—including Product Management, R&D, Support, and Sales Engineering—guiding product strategy and solution architecture
• Technical Escalation: Function as the senior escalation point for complex integration scenarios and critical customer engagements, resolving advanced technical challenges and ensuring project success
• Architectural Leadership: Assess and articulate the impact of architectural decisions on scalability, performance, and cost, while setting and advocating for high standards in integration and design

What You’ll Bring

• Bachelor’s degree in Computer Science, Engineering, or a related field, or equivalent professional experience
• Strong programming and engineering acumen, with the ability to interpret and analyze data structures, code architectures, and technical documentation
• Proven expertise in designing, architecting, and integrating products and solutions within hyperscaler environments (AWS, Azure, GCP) and complex enterprise software ecosystems
• In-depth knowledge of cloud-based data protection, storage technologies (including object storage), APIs, SaaS architectures, and AI-driven integrations
• Demonstrated success in technical leadership roles, including driving alignment and negotiation across multifaceted partnerships and alliances
• Exceptional communication and interpersonal skills, with a track record of engaging, influencing, and building relationships with diverse internal and external stakeholders
• Experience delivering compelling technical presentations, evangelizing products and solutions at industry events, and serving as a trusted advisor to customers and partners
• Advanced analytical and problem-solving abilities in cloud environments, with a history of resolving complex technical challenges and thoroughly documenting solutions
• Willingness to travel approximately 5–7 weeks per year

Bonus Skills

• Relevant certifications such as AWS Certified Solutions Architect or Microsoft Certified: Azure Solutions Architect Expert
• Experience with DevOps practices and automation tools
• Background in product management or technical alliances within the cloud ecosystem
• Experience working in a global, cross-functional, or matrixed organization

Archer is an aerospace company based in San Jose, California, building an all-electric vertical takeoff and landing aircraft with a mission to advance the benefits of sustainable air mobility. We are designing, manufacturing, and operating an all-electric aircraft that can carry four passengers while producing minimal noise.

Our sights are set high and our problems are hard, and we believe that diversity in the workplace is what makes us smarter, drives better insights, and will ultimately lift us all to success. We are dedicated to cultivating an equitable and inclusive environment that embraces our differences, and supports and celebrates all of our team members.

What you’ll do:

• Act as a Subject Matter Expert (SME) for all aspects of System, Software, Airborne Electronic Hardware (AEH) and Cybersecurity Design Assurance processes for Archer internal development and for Suppliers.
• Review and approve Software/AEH life-cycle data for Archer internal development and for Suppliers as company DER, if delegated.
• Execute System Design Assurance Reviews for Archer internal system development according to the established system processes and tools for compliance with ARP4754A/ARP4761 and support the Certification Authorities reviews for ARP4754A.
• Execute Supplier Oversight and Design Assurance Company Reviews as SME for Systems, Software and AEH developments according to Archer established process for compliance with ARP4754A/ARP4761, DO-178C and supplements, DO-254 and other certification regulations. 
• Support the approval of Cybersecurity processes with the Certification Authorities for Archer products.
• Support the generation and independent reviews of Archer System, Software/AEH and Cybersecurity development and verification processes, as needed.
• Contribute to the continuous improvement of the Archer System, Software and AEH processes, with focus on compliance with ARP4754A/ARP4761, DO-254 DO-178C and supplements.
• Interface with FAA DERs and Certification Authorities for coordination, execution and follow-up of systems, software and AEH compliance reviews.
• Maintain and control the issues found in all System/Software/AEH design assurance activities until resolution.

What you need:

• 15+ years of experience in System and Software/AEH Design Assurance activities for aerospace standards.
• At least a BS in Electrical Engineering, Computer Engineering, Computer Science, or equivalent.
• Experience with full lifecycle safety critical systems, software/AEH complying with design assurance standards like ARP4754A/B, ARP4761, DO-254 and DO-178C with supplements.
• SW/AEH DER authorization for Part 23 DAL B.
• Experience with multiple systems and software/AEH environments and tools.
• Excellent organizational and communication skills.
• Experience in fast-paced, demanding work environments.
• Experience with agile/lean methodologies.

Bonus qualifications

• Experience with Tool Qualification following DO-330.
• Experience with Model Based Development and Verification following DO-331.
• Experience with DO-326/DO-356 and DO-355.
• Experience with System and Software/AEH developments for an aircraft OEM.
• Experience with FAA Certification Compliance Reviews and regulations.
• Familiarity with Archer CM Tools, e.g. Polarion, Collaborator, Git/Bitbucket, TeamCity, Jira and Teamcenter.

At Archer, we aim to attract, retain, and motivate talent with the skills and leadership needed to grow our business. We drive a pay-for-performance culture and reward performance that support the Company's strategy. For this position, we are targeting a base pay range of $245,000 - $310,000. Actual compensation offered will be determined by job-related knowledge, skills, and experience.

Archer is committed to working with and providing reasonable accommodations to job applicants with physical or mental disabilities, and those with sincerely held religious beliefs. Applicants who may require reasonable accommodation for any part of the application or hiring process should provide their name and contact information to Archer’s People Team at people@archer.com. Reasonable accommodations will be determined on a case-by-case basis.

We are seeking a highly experienced IT Systems Engineering Manager who will be hands-on to lead our Systems Engineering, Endpoint Engineering, and Digital Workplace technology team.  This role is responsible for delivering a world-class technology experience to our employees, ensuring operational excellence across our core IT services, and driving the evolution of our digital workplace strategy as the company scales.

What You’ll Do

• Team Leadership: Lead and develop a high-performing multi-functional IT team.
• Strategy & Planning: Establish roadmaps, OKRs, and capacity plans for each pillar, including EUS, Systems, Endpoint, and Digital Workplace.
• Infrastructure Management: Oversee the administration and reliability of core IT infrastructure hardware and systems, such as VDI, identity, collaboration, SaaS platforms, directory services, and authentication.
• Architecture & Design: Guide systems architecture decisions and ensure scalable, secure configurations.
• Endpoint Strategy: Own the device management strategy across macOS, Windows, and mobile platforms.
• Collaboration Tools: Oversee tools such as Google Workspace, Slack, Zoom, Miro, Notion, and Atlassian.
• Governance & Compliance: Implement IT governance, risk management, and compliance strategies.
• Automation & Integration: Drive integration, automation, and tool governance to reduce friction across teams.
• Vendor & Budget Management: Manage vendor relationships, renewals, and budget allocations across platforms and hardware.
• Cross-Functional Partnership: Partner with Security, Engineering, and Facilities to ensure a secure and productive environment.

What We’re Looking For

Required Qualifications

• Education:  B.S in Computer Science or related IT / Engineering discipline
• Experience: 8+ years of IT experience, with at least 3+ years in a leadership or management role.
• Technical Skills: Hands-on familiarity with identity management (Okta/Entra), endpoint management tools, and core SaaS systems.
• Scaling: Experience building and scaling IT systems in a fast-paced, growth-oriented environment.
• Windows Expertise: Deep knowledge of Windows operating systems and system administration, including deployment, configuration, and troubleshooting. Windows certifications are a plus.
• Soft Skills: Excellent communication, prioritization, and stakeholder management skills.

Preferred Qualifications

• Experience in engineering-driven, hybrid, or multi-site organizations.
• Experience supporting executive teams or high-velocity engineering organizations.
• Strong understanding of automation, workflow orchestration, and operational tooling.
• Exposure to compliance frameworks such as SOC2, FedRAMP, CMMC, or ISO 27001.

Please note that this job description is intended to provide a general overview of the position and does not include an exhaustive list of responsibilities and qualifications.

At Archer we aim to attract, retain, and motivate talent that possess the skills and leadership necessary to grow our business. We drive a pay-for-performance culture and reward performance that supports the Company’s business strategy. For this position we are targeting a base pay between $152,100 and $190,100. Actual compensation offered will be determined by factors such as job-related knowledge, skills, and experience.

We are an equal-opportunity employer committed to creating a diverse and inclusive workplace. All qualified applicants will receive equal consideration for employment without regard to race, color, creed, religion, sex, gender identity, sexual orientation, national origin, disability, uniform service, Veteran status, age, or any other protected characteristic per federal, state, or local law, including those with a criminal history, in a manner consistent with the requirements of applicable state and local laws.

Archer is committed to working with and providing reasonable accommodations to job applicants with physical or mental disabilities, and those with sincerely held religious beliefs. Applicants who may require reasonable accommodation for any part of the application or hiring process should provide their name and contact information to Archer’s People Team at people@archer.com. Reasonable accommodations will be determined on a case-by-case basis.