Role

We are looking for a Sr Staff Software Development Engineer to join our ZPA datapath team. This is a hybrid role based in San Jose (3 days in office), reporting to the Director, Engineering. As a core technical expert, you will drive the design, development, and optimization of critical network applications and protocols. You will leverage your deep expertise in C/C++ and Linux to build scalable, high-performance network solutions that secure and streamline enterprise data across cloud environments.

What you’ll do (Role Expectations)

• Develop and optimize network applications and protocols using C/C++
• Design efficient data structures for network data processing and handle system-level programming in Linux environments
• Analyze network performance to identify issues and implement optimization solutions
• Collaborate with teams to define requirements, design architectures, and integrate network solutions
• Conduct code reviews, testing, and debugging to ensure robust and reliable software

Who You Are (Success Profile)

• You thrive in ambiguity. You're comfortable building the path as you walk it. You thrive in a dynamic environment, seeing ambiguity not as a hindrance, but as the raw material to build something meaningful.
• You operate with urgency. You understand that in a high-growth environment, speed and quality are not mutually exclusive. You have a relentless focus on execution and a bias for action, delivering high-impact results quickly to win for the customer and the team.
• You are a problem-solver. You seek out challenges because you are energized by finding solutions, knowing that solving the hard problems delivers the biggest impact.
• You are a high-trust collaborator. You are ambitious for the team, not just yourself. You embrace our challenge culture by giving and receiving ongoing feedback—knowing that candor delivered with clarity and respect is the truest form of teamwork and the fastest way to earn trust.
• You lead with integrity. You do the right thing, even when it’s hard. You hold yourself and others to a high standard of accountability and build trust by matching your words with consistent, transparent action.

What We’re Looking for (Minimum Qualifications)

• 8+ years of experience in a distributed and enterprise-scale environment
• Strong knowledge of C programming specifically for network-related data handling and processing
• Expertise in Linux environments, including system-level programming, scripting, and troubleshooting
• Experience with networking protocols and traffic management technologies (e.g. TCP/IP, HTTP/HTTPS, SSL/TLS, QUIC)
• Strong knowledge in one of the cloud platforms like AWS, Azure, or GCP

What Will Make You Stand Out (Preferred Qualifications)

• Experience in L3 protocols, routing, BGP
• Experience in Cloud-based Networking
• Ability to stay current with industry trends and propose enhancements to improve system reliability, scalability, and network efficiency

#LI-YC2 #LI-Hybrid

Role 

We are looking for a Staff Site Reliability Engineer to join our Cloud Infrastructure & Operations team in our San Jose, CA HQ Office. This is a hybrid role reporting to the Chief Architect, REIS. You are an SRE with proven experience in Linux/UNIX System Administration and hands-on expertise in building infrastructure and managing platforms like Kubernetes using automation tools and high security standards. In this role, you will troubleshoot complex Linux networking and security issues, apply a strong understanding of firewall technologies, and manage access across various systems, platforms, and applications.

What you’ll do (Role Expectations)

• Create and maintain highly scalable solutions based on KVM Linux, Kubernetes, and Public Cloud Providers
• Analyze and troubleshoot systems performance and complex issues across operating systems and applications
• Maintain platform security and observability through nftables and comprehensive monitoring
• Manage and deploy systems and software in diverse environments, including Kubernetes and Openstack
• Write and maintain custom tools using Python, Golang, and BASH

Who You Are (Success Profile)

• You thrive in ambiguity and are comfortable building the path as you walk it, seeing a dynamic environment as the raw material to build something meaningful.
• You are a problem-solver who seeks out challenges because you are energized by finding solutions that deliver the biggest impact.
• You operate with urgency and maintain a relentless focus on execution, understanding that speed and quality are not mutually exclusive in a high-growth environment.
• You are driven by innovation and a deep curiosity for how things work, always looking for a better, more secure, and scalable way to accelerate transformation.
• You lead with integrity and hold yourself to a high standard of accountability, building trust by matching your words with consistent, transparent action.

What We’re Looking for (Minimum Qualifications)

• Strong understanding of web security, protocols, and SSH
• Technical security aptitude including PGP, SSH, PKI, and Multi-factor authentication
• Mastery of network fundamentals including DHCP, ARP, subnetting, routing, NAT, firewalls, and IPv4/IPv6
• Experience in container orchestration services including Docker and Kubernetes, alongside automation tools like Ansible
• 5+ years of experience in a Linux/UNIX System Administration or SysAdmin role

What Will Make You Stand Out (Preferred Qualifications)

• Strong Openstack and CEPH experience paired with advanced Kubernetes expertise
• Extensive professional history in dedicated Linux System Administration roles
• Direct experience with Secrets Management Systems such as Hashicorp Vault or similar technologies

#LI-Hybrid 

#LI-CM3

Role

We are looking for a Staff Software Development Engineer - DevSecOps to join our team in a hybrid capacity in San Jose, CA, reporting to the Director, Software Development Engineering. Our Engineering team built the world’s largest cloud security platform from the ground up, and we keep building. You will support internal product teams in managing CI/CD pipelines, strengthening security practices, and maintaining shared engineering systems to enable organizations worldwide to harness speed and agility with a cloud-first strategy.

What you’ll do (Role Expectations)

• Build and manage CI/CD systems to deploy critical applications across hybrid cloud environments including AWS, GCP, and proprietary clouds

• Support internal product teams with CI/CD pipelines, automations, and tools like GitLab, GitHub, Jenkins, ArgoCD, and security scanning solutions

• Secure code, applications, and infrastructure using security scanning tools such as SonarQube, Snyk, Coverity, and CheckMarx

• Administer and optimize critical DevSecOps applications while monitoring build metrics with tools like Grafana, Prometheus, and CloudWatch

• Communicate progress to stakeholders through Jira, technical documentation, and clear status updates

Who You Are (Success Profile)

• You thrive in ambiguity. You're comfortable building the path as you walk it. You thrive in a dynamic environment, seeing ambiguity not as a hindrance, but as the raw material to build something meaningful.

• You act like an owner. Your passion for the mission fuels your bias for action. You operate with integrity because you genuinely care about the outcome. True ownership involves leveraging dynamic range: the ability to navigate seamlessly between high-level strategy and hands-on execution.

• You are a problem-solver. You love running towards the challenges because you are laser-focused on finding the solution, knowing that solving the hard problems delivers the biggest impact.

• You are a high-trust collaborator. You are ambitious for the team, not just yourself. You embrace our challenge culture by giving and receiving ongoing feedback—knowing that candor delivered with clarity and respect is the truest form of teamwork and the fastest way to earn trust.

• You are a learner. You have a true growth mindset and are obsessed with your own development, actively seeking feedback to become a better partner and a stronger teammate. You love what you do and you do it with purpose.

What We’re Looking for (Minimum Qualifications)

• 5+ years of professional experience including hands-on experience managing cloud environments such as AWS, GCP, or private clouds

• Proficiency in application development or automation using OOP languages like C/C++, Java, Python, or Go, plus exposure to container orchestration and automation tools

• Familiarity with application security testing methodologies and experience using tools like SonarQube, Snyk, Coverity, or CheckMarx

• Experience designing and managing GitOps-based pipelines using GitLab, GitHub, and CI/CD automation tools like Jenkins or GitHub Actions

• Bachelor’s degree in Computer Science or a related field, or equivalent practical experience

What Will Make You Stand Out (Preferred Qualifications)

• Experience with AI and ML tools in day to day DevSecOps activities

• Experience writing and developing yaml based CI/CD Pipelines and knowledge of build tools like makefiles, gradle, npm, or maven

• Experience with Networking, Load Balancers, Firewalls, and Web Security

#LI-Hybrid #LI-KM9

We are looking for a Staff Escalation Engineer to join our Shared Platform Services team. This is a hybrid role based out of either our San Jose, CA office (3 days a week), reporting to the Sr. Manager, Software Engineering QA. You will be instrumental in taking the Zscaler Client Connector Cloud service to the next level in terms of reliability, availability, and scalability. As part of the team that built the world’s largest cloud security platform, you will bring your vision and passion to enable organizations worldwide to harness speed and agility with a cloud-first strategy.

What you’ll do (Role Expectations)

• Own and resolve escalated cloud incidents end-to-end, including impact analysis, debugging, implementing solutions, and communicating with stakeholders

• Collaborate with development, security, and operations to design and implement code/configuration fixes for complex system issues

• Monitor system health, performance, and security via PagerDuty and enhance alerting to meet SLOs

• Build diagnostic tools, dashboards, and documentation to enable faster, more effective incident resolution across the team

• Lead production service ownership and supportability by deploying critical fixes, making key deployment decisions, and responding to high-pressure off-hours events

Who You Are (Success Profile)

• You thrive in ambiguity. You're comfortable building the path as you walk it. You thrive in a dynamic environment, seeing ambiguity not as a hindrance, but as the raw material to build something meaningful.

• You act like an owner. Your passion for the mission fuels your bias for action. You operate with integrity because you genuinely care about the outcome. True ownership involves leveraging dynamic range: the ability to navigate seamlessly between high-level strategy and hands-on execution.

• You are a problem-solver. You love running towards the challenges because you are laser-focused on finding the solution, knowing that solving the hard problems delivers the biggest impact.

• You are a high-trust collaborator. You are ambitious for the team, not just yourself. You embrace our challenge culture by giving and receiving ongoing feedback—knowing that candor delivered with clarity and respect is the truest form of teamwork and the fastest way to earn trust.

• You are a learner. You have a true growth mindset and are obsessed with your own development, actively seeking feedback to become a better partner and a stronger teammate. You love what you do and you do it with purpose.

What We’re Looking for (Minimum Qualifications)

• 5+ years of experience along with expert troubleshooting, debugging, and root-cause analysis for complex, high-priority incidents, with experience using CPU/memory profilers to diagnose resource exhaustion

• Strong hands-on skills in Python, Bash, and Java; cloud platforms (GCP, AWS, Azure); and IaC/configuration tools (Terraform, Ansible)

• Ability to write complex MySQL queries and generate business reports

• Experience with authentication protocols such as SAML and OAuth

• Solid networking fundamentals (TCP/IP, UDP, ICMP) and debugging with Postman and packet captures, along with proficiency in monitoring tools like Grafana

What Will Make You Stand Out (Preferred Qualifications)

• Experience developing applications with Java, REST APIs, MySQL, and jQuery

• Bachelor’s degree in Computer Science or Computer Engineering (or related field); MS in CS/CE preferred

#LI-JM1 #LI-Hybrid

Role

We are looking for a Director of AI Strategy - Engineering Productivity to join our Engineering Operations team. This is a hybrid role based out of our San Jose, CA office (3 days a week in office), reporting to the Senior Director, Technical Program Management, Zero Trust Exchange. In this role, you will define and champion the company's AI strategy for engineering productivity by evaluating, securing, and integrating AI-driven developer tools and CI/CD pipeline enhancements. You will drive widespread engineering efficiency by replacing fragmented team practices with a unified enterprise governance model, measurable business metrics, and a structured budget for AI adoption.

What you’ll do (Role Expectations)

• Define and lead the Enterprise AI Strategy by developing a unified engineering governance model to standardize AI workflows, prompting techniques, and QA frameworks
• Lead the hands-on evaluation, selection, and rollout of AI developer tools while driving consensus to consolidate vendors and manage a dedicated productivity budget
• Architect AI-enhanced CI/CD pipelines by integrating AI agents and advanced automation while establishing business-oriented metrics to measure tangible impact
• Partner cross-functionally with Security and IT teams to ensure all AI tools are deployed safely, addressing data privacy and protecting proprietary codebases
• Exercise cross-functional influence to build consensus around the AI roadmap, moving the company from isolated experimentation into a structured master plan

Who You Are (Success Profile)

• You act like an owner. Your passion for the mission fuels your bias for action. You operate with integrity because you genuinely care about the outcome. You adapt to what’s needed, navigating seamlessly between high-level strategy and hands-on execution.
• You are a high-trust collaborator. You are ambitious for the team, not just yourself. You embrace our challenge culture by giving and receiving ongoing feedback, knowing that candor delivered with clarity and respect is the truest form of teamwork and the fastest way to earn trust.
• You are driven by innovation. You have a deep curiosity for how things work and are energized by solving complex technical challenges. You believe in the power of technology to accelerate transformation and are always looking for a better, more secure, and scalable way.
• You think at scale. You connect your day-to-day work to the larger company mission and think globally. You build solutions, processes, and teams that are not just effective today but are built to last and support a high-growth, global organization.
• You are resilient and adaptable. You view change as an opportunity and setbacks as temporary. You maintain composure and focus in high-pressure situations, guiding yourself and your team through complexity with a steady, positive hand.

What We’re Looking for (Minimum Qualifications)

• Proven experience defining and executing an AI strategy specifically focused on engineering productivity
• Deep technical expertise in modern software development lifecycles (SDLC) with hands-on experience evolving CI/CD pipelines using AI agents
• Demonstrated experience navigating enterprise security protocols and partnering with InfoSec teams to deploy AI models safely within an enterprise environment
• Strong strategic thinking and stakeholder management skills with a proven ability to influence leadership and drive a unified master plan across multiple teams

What Will Make You Stand Out (Preferred Qualifications)

• Strong foundational background in DevOps or Platform Engineering
• Experience establishing business-oriented metrics to measure AI ROI and managing dedicated budgets for engineering productivity tools

#LI-Hybrid #LI-KM9

We are looking for a Staff Engineer to join our Shared Platform Services team. This is a hybrid role based in San Jose, CA, reporting to the Sr. Manager, Software Engineering QA. As a Staff Engineer, you will be instrumental in leading functional, system, and automation testing for Zscaler features while expanding automation infrastructure to enhance quality and efficiency.

What you’ll do (Role Expectations)

• Collaborate across Development, Product Management, and Federal Cloud Operations teams to ensure timely delivery of high-quality products through design, testing, and release

• Lead functional, system, and automation testing efforts, expanding automation coverage and ensuring efficiency and robust quality assurance

• Manage Federal cloud processes, including deployment procedures, monitoring, and resolving escalations in collaboration with Federal operations and support teams

• Investigate and resolve complex production issues by identifying root causes, verifying fixes, and developing comprehensive test plans

• Contribute to team growth by hiring and training new talent, fostering a culture of inclusivity, and staying updated on evolving technologies

Who You Are (Success Profile)

• You thrive in ambiguity. You're comfortable building the path as you walk it. You thrive in a dynamic environment, seeing ambiguity not as a hindrance, but as the raw material to build something meaningful.

• You act like an owner. Your passion for the mission fuels your bias for action. You operate with integrity because you genuinely care about the outcome. True ownership involves leveraging dynamic range: the ability to navigate seamlessly between high-level strategy and hands-on execution.

• You are a problem-solver. You love running towards the challenges because you are laser-focused on finding the solution, knowing that solving the hard problems delivers the biggest impact.

• You are a high-trust collaborator. You are ambitious for the team, not just yourself. You embrace our challenge culture by giving and receiving ongoing feedback—knowing that candor delivered with clarity and respect is the truest form of teamwork and the fastest way to earn trust.

• You are a learner. You have a true growth mindset and are obsessed with your own development, actively seeking feedback to become a better partner and a stronger teammate. You love what you do and you do it with purpose.

What We’re Looking for (Minimum Qualifications)

• US Citizenship Required with 5+ years of Software Development or Quality Assurance experience, specifically within networking and security environments

• Strong expertise in cloud-hosted applications, database operations, API testing, microservices architecture, and automation scripting using Python

• Proficiency in L4-L7 Internet and Security networking protocols including TCP/IP, SSL/TLS, and HTTP/HTTPS

• Experience with deployment and monitoring tools such as Jenkins, GitLab, and Ansible

• Bachelor’s degree in Computer Science Engineering or a related field with a proven ability to troubleshoot complex cloud issues

What Will Make You Stand Out (Preferred Qualifications)

• Experience with AI in testing and automation, leading quality teams, and familiarity with FedRAMP qualification

• Deep knowledge of Linux system administration, traffic generation tools like Ixia or Spirent, and relevant cloud or networking certifications

• Understanding of authentication systems such as LDAP and SAML, encryption solutions, and debugging Linux systems

#LI-JM1 #LI-Hybrid

Role

We are looking for a seasoned Staff Software Development Engineer (UI/React.js) to join our team in San Jose, CA, reporting to the Director, Engineering in the Unified Experiences Platform department. As a key member of this team, you will be responsible for crafting high-quality libraries and tools while building high-performance, resilient UI that scales. You will serve as a technical leader, driving engineering excellence and ensuring our frontend architecture meets the highest standards of performance and maintainability.  

What you’ll do (Role Expectations)

• Craft high-quality libraries and tools for building frontend applications

• Develop and maintain high-performance resilient UI using ReactJS, TypeScript, and Tailwind

• Document and communicate technical specifications to ensure alignment with stakeholders

• Identify and resolve technical challenges by incorporating a robust test automation strategy

• Participate in code reviews and enforce coding standards to ensure a maintainable codebase

Who You Are (Success Profile)

• You thrive in ambiguity. You're comfortable building the path as you walk it. You thrive in a dynamic environment, seeing ambiguity not as a hindrance, but as the raw material to build something meaningful.

• You act like an owner. Your passion for the mission fuels your bias for action. You operate with integrity because you genuinely care about the outcome. True ownership involves leveraging dynamic range: the ability to navigate seamlessly between high-level strategy and hands-on execution.

• You are a problem-solver. You love running towards the challenges because you are laser-focused on finding the solution, knowing that solving the hard problems delivers the biggest impact.

• You are a high-trust collaborator. You are ambitious for the team, not just yourself. You embrace our challenge culture by giving and receiving ongoing feedback—knowing that candor delivered with clarity and respect is the truest form of teamwork and the fastest way to earn trust.

• You are a learner. You have a true growth mindset and are obsessed with your own development, actively seeking feedback to become a better partner and a stronger teammate. You love what you do and you do it with purpose.

What We’re Looking for (Minimum Qualifications)

• 5+ years of experience in JavaScript development with a focus on building and deploying ReactJS applications

• Expertise in creating lean, clear documentation, testing, and automation as integral components of the UI workflow

• Exceptional problem-solving skills and a proven ability to develop creative solutions to technical challenges

• Experience effectively conveying complex technical concepts to both technical and non-technical stakeholders

• Demonstrated track record of fostering engineering excellence and driving innovation

What Will Make You Stand Out (Preferred Qualifications)

• Demonstrated expertise in performance optimization and high-quality, detail-oriented code quality

• Proficiency in resolving performance bottlenecks to ensure fluid rendering in data-intensive interfaces

• Skilled in designing scalable, reusable front-end architectures that prioritize efficient component composition

#LI-Hybrid #LI-BH1

Role 

We are looking for a Senior Training Operations Specialist to join our team. This role is available as a hybrid opportunity 3 days a week in San Jose, CA or as a remote position, reporting to the Director of Training Operations in the Product Management department. You’ll be a key member of our customer, partner, and outreach initiatives and will be responsible for all support tickets and management of multiple LMSs. Your work provides critical operations support for Technical Management, Business Development, Training, and Curriculum Development functions to drive global growth and certifications.

What you’ll do (Role Expectations)

• Manage and administer learning management systems including user access, course creation, system configuration, and integrations (Skilljar and Cornerstone knowledge a plus)
• Provide technical support to customers and partners, including troubleshooting system-related problems per team SLA
• Analyze data and generate reports to track learner progress and course completion rates
• Develop and maintain documentation and guides to support the operations team in utilizing the LMS effectively
• Support the team with development operations processes and maintenance for new customers and partners
• Provide event support both on-site and remote for major customer events. 

Who You Are (Success Profile)

• You thrive in ambiguity. You're comfortable building the path as you walk it. You thrive in a dynamic environment, seeing ambiguity not as a hindrance, but as the raw material to build something meaningful.
• You act like an owner. Your passion for the mission fuels your bias for action. You operate with integrity because you genuinely care about the outcome. True ownership involves leveraging dynamic range: the ability to navigate seamlessly between high-level strategy and hands-on execution.
• You are a problem-solver. You love running towards the challenges because you are laser-focused on finding the solution, knowing that solving the hard problems delivers the biggest impact.
• You are a high-trust collaborator. You are ambitious for the team, not just yourself. You embrace our challenge culture by giving and receiving ongoing feedback—knowing that candor delivered with clarity and respect is the truest form of teamwork and the fastest way to earn trust.
• You are a learner. You have a true growth mindset and are obsessed with your own development, actively seeking feedback to become a better partner and a stronger teammate. You love what you do and you do it with purpose.

What We’re Looking for (Minimum Qualifications)

• 5+ years of experience as an LMS Administrator with specific experience in Cornerstone LMS
• United States citizenship is required
• Excellent problem-solving abilities and attention to detail with a proactive approach to identifying and resolving issues, especially using Salesforce reporting and Google Sheets
• Excellent written and verbal communication skills with the ability to collaborate with stakeholders at all levels
• Self-motivated mindset with the ability to learn quickly and adjust to change as new products and processes are introduced

What Will Make You Stand Out (Preferred Qualifications)

• Proficiency in administering and configuring a variety of systems including Skilljar and Litmos
• Proven ability to challenge the status quo to bring new ideas and innovation to the team
• Website coding experience

#LI-Remote 

#LI-CM3

Role

We are looking for a Senior Staff Software Development Engineer (Build Engineering) to join our team. This is a hybrid role based in San Jose, CA (3 days a week onsite), reporting to the Director, Software Development Engineering in the ZIA Core Engineering department. 

We are seeking a proactive Senior Staff Software Development Engineer (Build Engineering) to accelerate ZIA's transformation into a modernized, automated CI/CD environment. By taking ownership of critical self-service and automation initiatives, you will help scale a lean infrastructure team to meet high demands and directly elevate the daily productivity and developer experience for several hundred engineers.

What you’ll do (Role Expectations)

• Serve as the Tech Lead to drive all Build pipeline optimizations
• Implement innovative automations to improve developer productivity
• Build a solid framework for CI/CD promotional pipelines

Who You Are (Success Profile)

• You act like an owner. Your passion for the mission fuels your bias for action. You operate with integrity because you genuinely care about the outcome. You adapt to what’s needed, navigating seamlessly between high-level strategy and hands-on execution.
• You are a problem-solver. You seek out challenges because you are energized by finding solutions, knowing that solving the hard problems delivers the biggest impact.
• You are a high-trust collaborator. You are ambitious for the team, not just yourself. You embrace our challenge culture by giving and receiving ongoing feedback—knowing that candor delivered with clarity and respect is the truest form of teamwork and the fastest way to earn trust.
• You are a learner. You have a true growth mindset and never stop developing yourself, actively seeking feedback to become a better partner and a stronger teammate. You love what you do and you do it with purpose.
• You are customer-obsessed. You build deep empathy for the customer—both internal and external—and anchor your decisions in solving their real-world problems. You champion their needs from start to finish, knowing their success is our success.

What We’re Looking for (Minimum Qualifications)

• 8+ years of experience designing and deploying large-scale infrastructure in public clouds (e.g., AWS, GCP) with expert-level proficiency in IaC tools (e.g., Terraform, CloudFormation)
• Expert understanding of the end-to-end SDLC, Linux systems, kernel-level concepts, and complex software compilation and packaging processes
• Proven ability to programmatically build and scale CI/CD pipelines, utilizing strong programming expertise in Go and/or Python, along with tooling like Jenkins, GitLab, or Temporal
• Deep foundational knowledge required to onboard rapidly, understand complex ecosystems, and drive immediate, autonomous contributions

What Will Make You Stand Out (Preferred Qualifications)

• Familiarity with, or a strong desire to learn, the Bazel build system, as well as comfortability using AI-assisted coding tools (e.g., Windsurf, Claude) to accelerate delivery
• Strong hands-on experience on the FreeBSD platform
• Good experience in Hypervisor Platforms like Proxmox, ESXi
• Extensive hands-on experience with microservices architecture

#LI-Hybrid #LI-KM9

Role 

We are looking for a seasoned Senior Tax Manager to join our Tax department. This role is based in our San Jose, CA headquarters (in office Tuesday-Thursday) or remotely across the US, reporting to the Senior Director, Tax. You will be responsible for leading Zscaler's North America income tax compliance process along with supporting the quarterly and annual global tax provision process. You will be heavily involved in shaping the tax department’s tax compliance policies and processes, while supporting the business needs of a fast-growing company. This is an individual contributor role with oversight responsibilities for local and remote team members.

What you’ll do (Role Expectations)

• Prepare and review the US and Canada income tax compliance including the U.S. federal, state and local income tax returns and estimated taxes
• Prepare and review the monthly and quarterly U.S. indirect tax compliance including sales tax, use tax, gross receipts tax and property tax
• Manage the R&D tax credit and SRED credit studies with the support of external service providers
• Assist with the Company’s ASC 740 income tax provision for interim and annual income tax provisions, as reported in the Company’s SEC Form 10-K/10-Q filings
• Build cross functional relationships with the broader finance organization

Who You Are (Success Profile)

• You act like an owner. Your passion for the mission fuels your bias for action. You operate with integrity because you genuinely care about the outcome. You adapt to what’s needed, navigating seamlessly between high-level strategy and hands-on execution.
• You are a problem-solver. You seek out challenges because you are energized by finding solutions, knowing that solving the hard problems delivers the biggest impact.
• You thrive in ambiguity. You're comfortable building the path as you walk it. You thrive in a dynamic environment, seeing ambiguity not as a hindrance, but as the raw material to build something meaningful.
• You are a high-trust collaborator. You are ambitious for the team, not just yourself. You embrace our challenge culture by giving and receiving ongoing feedback—knowing that candor delivered with clarity and respect is the truest form of teamwork and the fastest way to earn trust.
• You champion simplicity. You are skilled at distilling complex problems, user needs, and technical concepts into clear, simple, and actionable plans. You are a precise communicator who brings clarity and focus to every interaction.

What We’re Looking for (Minimum Qualifications)

• 10+ years of related experience with a combination of Big 4 public accounting and SaaS or tech industry experience
• Bachelor’s degree in accounting or Finance; CPA license, Master’s degree or LLM preferred
• Extensive technical knowledge of U.S. federal and state income tax; strong familiarity with ASC 740 preferred
• Advanced Excel and strong analytical skills to conduct thorough tax research and solve complex problems
• Strong oral and written communication skills, with ability to communicate complex subject matter to leadership, peers and other levels in the company

What Will Make You Stand Out (Preferred Qualifications)

• Experience in a fast moving, high growth environment with ability to react quickly to unexpected challenges and opportunities
• Extremely organized and able to manage work requirements to meet reporting deadlines

#LI-Remote #LI-AT4

Role 

We are looking for a Sr. Staff Production Engineer to join our team. This role is available as a hybrid opportunity 3 days a week in San Jose, CA or as a remote position, reporting to Production Engineering in the Cloud Infrastructure & Operations department. Join Zscaler to be a force multiplier for the reliability of a global platform protecting over 15 million users. 

In this role, you will provide the technical vision and hands-on execution to drive an "automation-first" culture across the company. By maturing our observability and architectural standards, you will directly reduce our Mean Time to Mitigate (MTTM) and shape the scalability of our globally distributed, multi-cloud infrastructure.

What you’ll do (Role Expectations)

• Design and implement highly available, scalable infrastructure across AWS, Azure, GCP, and bare-metal environments
• Drive an "automation-first" culture by writing code (Python/Go) to eliminate manual toil and build self-healing systems
• Implement and maintain sophisticated observability (Prometheus, Grafana, OpenTelemetry), define SLIs/SLOs, and establish error budgets
• Act as a lead Incident Commander (TDO on-call), develop response playbooks, and conduct deep-dive post-incident analyses
• Partner with Engineering and partner teams to conduct operability reviews

Who You Are (Success Profile)

• You act like an owner with a bias for action and integrity.
• You are a pragmatic builder obsessed with creating, iterating, and shipping.
• You champion simplicity by distilling complex problems into clear, actionable plans.
• You are data-driven, valuing evidence over assumptions.
• You think at scale, building solutions and processes built to last a high-growth global organization.

What We’re Looking for (Minimum Qualifications)

• 8+ years of experience managing reliability, scalability, and availability for large-scale production services
• Deep expertise in programming (e.g., Python, Go, or C/C++)
• Strong background in networking protocols, Linux/FreeBSD systems, and distributed architecture
• Experience in high-stakes incident management and participation in a 24/7 on-call rotation
• Proficiency in leveraging ITIL frameworks and incident data to drive service maturity through systematic problem management and technical operability reviews

What Will Make You Stand Out (Preferred Qualifications)

• Extensive experience with public cloud (AWS, Azure, GCP) and Infrastructure-as-Code (Ansible, Terraform)
• Experience with chaos engineering and disaster recovery planning at scale
• Expertise in global routing (BGP) and traffic tunneling (GRE, IPSec) with a deep understanding of L7 proxy architectures (HAProxy), DNS at scale, and OS networking stack internals

#LI-Hybrid

#LI-CM3

Role 

We are looking for a Staff Information Systems Engineer based in San Jose (Hybrid, 3 days in office), reporting to the Manager, End User Engineering in the IT Digital Employee Experience department.

The Staff Information Systems Engineer (End-User Computing) defines and drives the strategy and architecture for Zscaler’s secure, cloud-first employee workspace across Windows, macOS, BYOD, and mobile (iOS & Android), ensuring devices are compliant, resilient, and scalable. The role connects End User Engineering(Digital Employee Experience) objectives to day-to-day execution by leading automation, self-service, and zero-touch deployment initiatives, integrating core platforms, and mentoring engineers to improve productivity, reduce risk, and modernize the end-user experience.

What you’ll do (Role Expectations)

• Define EUC strategy and future-state architecture across Windows, macOS, BYOD, and mobile (iOS/Android)
• Lead automation, self-service, and zero-touch provisioning initiatives
• Integrate and optimize core platforms (e.g., Workspace ONE/Intune/Jamf, Automox, Okta, Azure AD)
• Drive security, patching, and vulnerability remediation in partnership with Security
• Provide technical leadership (L4 escalation) and mentor engineers

Who You Are (Success Profile)

• You act like an owner. Your passion for the mission fuels your bias for action. You operate with integrity because you genuinely care about the outcome. You adapt to what’s needed, navigating seamlessly between high-level strategy and hands-on execution.
• You are a positive force. You approach hard problems with constructive energy and a 'can-do' spirit that is contagious, inspiring your team to stay focused on the solution.
• You are data-driven. You use data and analytics to find the truth, measure what matters, and guide informed decisions. You value evidence over assumptions, replacing "I think" with "I know" to drive better outcomes.
• You operate with urgency. You understand that in a high-growth environment, speed and quality are not mutually exclusive. You have a relentless focus on execution and a bias for action, delivering high-impact results quickly to win for the customer and the team.
• You are a high-trust collaborator. You are ambitious for the team, not just yourself. You embrace our challenge culture by giving and receiving ongoing feedback—knowing that candor delivered with clarity and respect is the truest form of teamwork and the fastest way to earn trust.

What We’re Looking for (Minimum Qualifications)

• 8+ years in endpoint engineering/systems architecture, including prior lead ownership of enterprise-scale initiatives in a global environment
• Expert-level administration of at least one endpoint management stack (Workspace ONE / Intune (MEM) / Jamf) plus strong experience with patching at scale (e.g., Automox)
• Advanced automation skills (PowerShell, Python, and/or shell) with proven delivery of API-driven integrations/workflows across IT/Security/HR systems
• Demonstrated capability to drive zero touch provisioning, endpoint security, vulnerability remediation, and audit readiness in partnership with Security (Zero Trust mindset)
• U.S. citizenship due to the nature of the customers assigned to this role

What Will Make You Stand Out (Preferred Qualifications)

• Hands-on experience with Workspace ONE and Automox for end-to-end endpoint lifecycle management and patch/vulnerability management at scale
• Exposure to AIOps, VDI(Desktop as Service), and advanced self-service/self-healing programs, with measurable outcomes (e.g., reduced ticket volume, faster MTTR, improved device compliance)
• Proven success in FedRAMP/regulated environments, including building repeatable audit evidence, control workflows, and strong partnerships with Security/GRC

#LI-YC2 #LI-Hybrid

Role

We are looking for a Senior Manager of Business Operations - Engineering Strategy, Planning & Analytics to join our Zero Trust Exchange team. This is a hybrid role (onsite 3 days a week) in San Jose, CA reporting to the Senior Director, Engineering Operations, Zero Trust Exchange.

We are looking for a Sr. Manager of BizOps - Engineering Strategy, Planning & Analytics to drive data-informed decision-making across the engineering organization. This role transforms complex data into actionable insights that inform both high-level strategy and day-to-day execution across the Software Development Lifecycle, while also leading planning, performance analytics, and operational rigor at scale.

What You’ll Do (Role Expectations)

• Lead quarterly and annual engineering planning cycles (Application Performance Monitoring (APM), headcount, budgeting), aligning investments with business priorities and ensuring accurate capacity modeling
• Own and scale engineering planning processes (APM, headcount, budgeting, and forecasting), ensuring alignment with business priorities and financial targets
• Responsible for Business Analytics for Engineering. Build and maintain data models, dashboards, reporting systems, and performance metrics that provide visibility into engineering productivity, cost efficiency, and delivery outcomes
• Define and run operating cadences (QBRs, planning reviews, OKR interlocks) to establish a strong rhythm of business and ensure execution against goals
• Communicate insights and business impact clearly to senior stakeholders, while driving process improvements, tooling enhancements (e.g., Jira), and scalable analytics frameworks

Who You Are (Success Profile)

• You act like an owner. Your passion for the mission fuels your bias for action. You operate with integrity because you genuinely care about the outcome. You adapt to what’s needed, navigating seamlessly between high-level strategy and hands-on execution.
• You are a high-trust collaborator. You are ambitious for the team, not just yourself. You embrace our challenge culture by giving and receiving ongoing feedback—knowing that candor delivered with clarity and respect is the truest form of teamwork and the fastest way to earn trust.
• You champion simplicity. You are skilled at distilling complex problems, user needs, and technical concepts into clear, simple, and actionable plans. You are a precise communicator who brings clarity and focus to every interaction.
• You are data-driven. You use data and analytics to find the truth, measure what matters, and guide informed decisions. You value evidence over assumptions, replacing "I think" with "I know" to drive better outcomes.
• You think at scale. You connect your day-to-day work to the larger company mission and think globally. You build solutions, processes, and teams that are not just effective today but are built to last and support a high-growth, global organization.

What We’re Looking for (Minimum Qualifications)

• 8+ years of experience in engineering operations, analytics, strategy, or technical program management, with a strong focus on data-driven decision-making
• Advanced analytical skills (complex formulas, pivots, data modeling) and experience with SQL and data analysis tools
• Proven experience managing cross-functional projects end-to-end, delivering insights and measurable business impact
• Strong ability to interpret business and engineering metrics, connect multiple data sources, and communicate insights to senior stakeholders
• Bachelor’s degree in Business Analytics, Finance, Math, Statistics, Economics, or related quantitative field

What Will Make You Stand Out (Preferred Qualifications)

• 3+ years of experience managing analysts, data engineers, or operations teams
• Strong proficiency in SQL, data visualization tools (e.g., Tableau), and data architecture concepts
• Experience driving engineering productivity frameworks, capacity planning, or scalable planning & analytics systems, with familiarity in tools like Jira, Salesforce, or Confluence

#LI-Hybrid #LI-KM9

We are looking for a Staff Golang Developer to join our Platform Convergence team. This is a hybrid role based in either San Jose, CA or Bellevue, WA (3 days a week), reporting to the Sr. Director of Software Engineering within the Engineering department. You will bring your vision and passion to a team of architects and engineers building the world’s largest cloud security platform. You will help organizations worldwide harness speed and agility through a cloud-first strategy and a robust multitenant architecture.

What you’ll do (Role Expectations)

• Design, and implement scalable, high-performance backend services and APIs using Go while integrating with PostgreSQL, MySQL, MongoDB, and Redis
• Ensure code quality through unit, integration, and performance testing while monitoring and optimizing system performance
• Partner with external teams to deliver integrated solutions and ensure seamless system functionality across the platform
• Drive project success by contributing to Agile/Scrum processes, including sprint planning and retrospectives
  
  

Who You Are (Success Profile)

• You thrive in ambiguity. You're comfortable building the path as you walk it. You thrive in a dynamic environment, seeing ambiguity not as a hindrance, but as the raw material to build something meaningful
• You act like an owner. Your passion for the mission fuels your bias for action. You operate with integrity because you genuinely care about the outcome. True ownership involves leveraging dynamic range: the ability to navigate seamlessly between high-level strategy and hands-on execution
• You are a problem-solver. You love running towards the challenges because you are laser-focused on finding the solution, knowing that solving the hard problems delivers the biggest impact
• You are a high-trust collaborator. You are ambitious for the team, not just yourself. You embrace our challenge culture by giving and receiving ongoing feedback—knowing that candor delivered with clarity and respect is the truest form of teamwork and the fastest way to earn trust
• You are a learner. You have a true growth mindset and are obsessed with your own development, actively seeking feedback to become a better partner and a stronger teammate. You love what you do and you do it with purpose
  
  

What We’re Looking for (Minimum Qualifications)

• 5+ years of experience with proficiency in Golang, including expertise in concurrency, parallelism, GRPC, and Protobuf
• Skilled in building large-scale distributed systems, RESTful API design, and web frameworks like Gin and Echo
• Hands-on experience with Docker, Kubernetes, and cloud platforms such as AWS, GCP, or Azure
• Solid understanding of SQL and NoSQL databases along with CI/CD pipeline implementation
• Exceptional problem-solving skills and attention to detail for designing robust technical solutions
  
  

What Will Make You Stand Out (Preferred Qualifications)

• Experience with systems languages like Rust or C/C++, particularly in performance-critical environments
  
  

#LI-Hybrid #LI-JM1

Role 

We are looking for a Sr. Staff SWE to join our Zero Trust Exchange department.  This is a Hybrid role based onsite in San Jose three days a week, reporting to the Sr. Manager, Software Development Engineering.

As a key member of the engineering team, you will implement new ZCC tunnel features and modularize existing code to drive greater stability and performance across our platform.

What you’ll do (Role Expectations)

• Implement high-impact ZCC tunnel features that enhance connectivity and security for our global user base
• Lead the modularization of existing code into libraries to improve system maintainability and architectural stability
• Integrate memory-safe Rust language components where applicable to advance our commitment to robust and secure engineering

Who You Are (Success Profile)

• You act like an owner by taking full accountability for outcomes and navigating seamlessly between high-level strategy and hands-on execution.
• You are a dedicated problem-solver who is energized by complex challenges and finding solutions that deliver significant impact.
• You are customer-obsessed, anchoring every technical decision in solving real-world problems for both internal and external stakeholders.
• You are driven by innovation and a deep curiosity for how things work, always seeking more secure and scalable ways to build technology.
• You think at scale, connecting your day-to-day work to the larger mission and building solutions designed to support a high-growth, global organization.

What We’re Looking for (Minimum Qualifications)

• Advanced proficiency in C/C++ with experience building high-performance systems
• Tunneling and/or VPN experience
• Strong foundational knowledge of networking protocols and infrastructure
• Proven ability to design and write secure, scalable code in a professional environment

What Will Make You Stand Out (Preferred Qualifications)

• Professional experience developing with the Rust programming language
• Direct experience working within the VPN application domain or similar network security technologies

#LI-JM1 #LI-Hybrid

We are looking for a Sr. Staff Software Development Engineer to join our Zero Trust Exchange department. This is a hybrid role based in San Jose (3 days per week in-office), reporting to Sr. Manager, Software Development Engineering.

The Zscaler Client Connector (ZCC) team plans to modularize existing code into individual and separate libraries so that they can be better integrated into cross-platform releases, well unit tested and shared with other teams within the company. We are looking for engineers with C/C++ skillset who can work on this ambitious project.

What you’ll do (Role Expectations)

• Modularize existing and new ZCC code into separate libraries
• Write well maintained and unit-testable code
• Use state-of-the-art technologies for better scalability and memory safety

Who You Are (Success Profile)

• You act like an owner. Your passion for the mission fuels your bias for action. You operate with integrity because you genuinely care about the outcome. You adapt to what’s needed, navigating seamlessly between high-level strategy and hands-on execution.
• You are a high-trust collaborator. You are ambitious for the team, not just yourself. You embrace our challenge culture by giving and receiving ongoing feedback—knowing that candor delivered with clarity and respect is the truest form of teamwork and the fastest way to earn trust.
• You operate with urgency. You understand that in a high-growth environment, speed and quality are not mutually exclusive. You have a relentless focus on execution and a bias for action, delivering high-impact results quickly to win for the customer and the team.
• You are a pragmatic builder. You are obsessed with creating, iterating, and shipping. You aren't afraid to roll up your sleeves and build the first version yourself, balancing the drive for technical excellence with the need to deliver value to users quickly.
• You champion simplicity. You are skilled at distilling complex problems, user needs, and technical concepts into clear, simple, and actionable plans. You are a precise communicator who brings clarity and focus to every interaction.

What We’re Looking for (Minimum Qualifications)

• Extensive professional experience with C/C++ client development
• Strong foundational knowledge of networking protocols and systems
• Proven experience developing for Windows plus one or more additional platform
• Practical experience with VPN technologies and architectures

What Will Make You Stand Out (Preferred Qualifications)

• Hands-on experience with the Rust programming language
• Deep network-level experience building highly scalable systems

#LI-Hybrid #LI-JM1

We are looking for a macOS/iOS Developer based in San Jose, CA (Hybrid), reporting to the Sr. Manager of Software Engineering.. You will be a key driver on the Mobile team, developing cross-platform client applications for MacOS and iOS that securely steer traffic to the world’s largest cloud security platform. Your vision and technical expertise will enable organizations worldwide to harness speed and agility through a cloud-first strategy, directly impacting a global footprint of over 65 million users.

What you’ll do (Role Expectations)

• Develop high-performance macOS and iOS applications and frameworks that serve as the gateway to our global cloud security platform
• Partner with product managers to translate complex requirements and design mockups into clean, high-quality code
• Take accountability for the performance, quality, and responsiveness of applications to ensure a seamless user experience
• Uphold and evolve engineering excellence by maintaining rigorous code quality, standards, and automation practices
• Act as a technical point of escalation to troubleshoot and resolve complex customer issues with speed and precision

Who You Are (Success Profile)

• You thrive in ambiguity. You're comfortable building the path as you walk it. You thrive in a dynamic environment, seeing ambiguity not as a hindrance, but as the raw material to build something meaningful.
  
  
• You act like an owner. Your passion for the mission fuels your bias for action. You operate with integrity because you genuinely care about the outcome. True ownership involves leveraging dynamic range: the ability to navigate seamlessly between high-level strategy and hands-on execution.
  
  
• You are a problem-solver. You love running towards the challenges because you are laser-focused on finding the solution, knowing that solving the hard problems delivers the biggest impact.
  
  
• You are a high-trust collaborator. You are ambitious for the team, not just yourself. You embrace our challenge culture by giving and receiving ongoing feedback—knowing that candor delivered with clarity and respect is the truest form of teamwork and the fastest way to earn trust.
  
  
• You are a learner. You have a true growth mindset and are obsessed with your own development, actively seeking feedback to become a better partner and a stronger teammate. You love what you do and you do it with purpose.

What We’re Looking for (Minimum Qualifications)

• 4+ years of professional software development experience specializing in Objective C, SWIFT, or C++
• Technical understanding of the Mac networking stack, networking protocols, and modern architectural design patterns
• Proven experience working with RESTful APIs, offline storage, multi-threading, and performance tuning
• Extensive knowledge of the Mac/iOS ecosystem and the standard libraries used for common engineering tasks
• Demonstrated ability to translate product requirements into high-quality, scalable technical solutions

What Will Make You Stand Out (Preferred Qualifications)

• Professional familiarity with PKI, network security technologies, cloud message APIs, or Apple Push Notifications
  
  

#LI-Hybrid #LI-JM1

We are looking for a Senior Manager, Talent Performance to join our team in a hybrid capacity based in San Jose, CA, reporting to the Senior Director, Talent Development within the People & Culture organization. You’ll be empowered to drive talent programs that create real business value and strengthen our culture.

What you’ll do (Role Expectations)

• Lead and land global and regional talent development programs with a focus on delivering business impact, utilizing strategic market mapping to drive strategy
• Operate across both strategic and tactical levels to co-create, launch, iterate, and optimize talent solutions wherever needed
• Build trust through consistent, high-quality execution that ensures all actions align with our mission and values
• Proactively communicate concise, action-based updates while surfacing risks and progress early to maintain momentum
• Champion continuous improvement and actively collaborate across functions, challenging ideas constructively to commit to decisions

Who You Are (Success Profile)

• You thrive in ambiguity. You're comfortable building the path as you walk it. You thrive in a dynamic environment, seeing ambiguity not as a hindrance, but as the raw material to build something meaningful.
• You are a high-trust collaborator. You are ambitious for the team, not just yourself. You embrace our challenge culture by giving and receiving ongoing feedback—knowing that candor delivered with clarity and respect is the truest form of teamwork and the fastest way to earn trust.
• You are a learner. You have a true growth mindset and never stop developing yourself, actively seeking feedback to become a better partner and a stronger teammate. You love what you do and you do it with purpose.
• You are a positive force. You approach hard problems with constructive energy and a 'can-do' spirit that is contagious, inspiring your team to stay focused on the solution.
• You think at scale. You connect your day-to-day work to the larger company mission and think globally. You build solutions, processes, and teams that are not just effective today but are built to last and support a high-growth, global organization.

What We’re Looking for (Minimum Qualifications)

• Minimum 5 years of progressive people program or talent development experience in corporate or high-growth environments
• Demonstrated ability to lead and deliver large-scale, global talent initiatives with measurable business outcomes and strong operational management
• Strong execution mindset with genuine ownership, a bias for action, and the humility to adapt when plans or circumstances shift
• Proven track record of breaking down silos to collaborate with senior leaders and diverse global teams, driving shared ownership and fast results
• Direct communication style that brings clarity, handles ambiguity effectively, and balances high-level strategy with tactical details

What Will Make You Stand Out (Preferred Qualifications)

• Track record of thriving in high-growth technology environments, launching MVPs, and rapidly iterating solutions with a focus on quality
• Exceptional change enablement and program management abilities with a focus on measuring impact and driving continuous improvement
• Deep familiarity with Zscaler values and leadership principles, backed by a commitment to constructive debate and collaborative problem-solving

#LI-JL5 #Onsite

Role 

We are looking for a Software Engineer (Reliability) to join our team in San Jose, CA, reporting to the Vice President of Engineering. This is a hybrid role three days a week onsite within the Service Platform Automation department.

You will build and operate the orchestration and reliability automation that manages ZIA’s fleet lifecycle at massive scale. This is a high-ownership role: you will design and implement orchestration workflows and the supporting services needed for safe, deterministic, idempotent fleet operations—while helping the team evolve toward AI-first execution and operations.

What you’ll do (Role Expectations)

• Replace legacy Python/Ansible with a centralized, deterministic orchestration platform, refactoring automation into modular, well-defined workflows while retiring external dependencies and nested logic

• Engineer execution patterns with retries, idempotency, rate limits/backpressure, and safe rollbacks/compensation designs aligned to global fleet capacity

• Implement safe rollouts using segmentation, canaries, and automated health checks to limit blast radius during fleet-wide upgrades and remediation

• Add strong observability and auditability (metrics, traces, replayable histories), participate in on-call rotation, and drive software based fixes to reduce toil following post-incident reviews

• Integrate AI/LLM capabilities to accelerate legacy code migration and enhance safe operational outcomes through intelligent triage, correlation, and automated runbook generation

Who You Are (Success Profile)

• You thrive in ambiguity. You're comfortable building the path as you walk it. You thrive in a dynamic environment, seeing ambiguity not as a hindrance, but as the raw material to build something meaningful.

• You act like an owner. Your passion for the mission fuels your bias for action. You operate with integrity because you genuinely care about the outcome. True ownership involves leveraging dynamic range: the ability to navigate seamlessly between high-level strategy and hands-on execution.

• You are a problem-solver. You love running towards the challenges because you are laser-focused on finding the solution, knowing that solving the hard problems delivers the biggest impact.

• You are a high-trust collaborator. You are ambitious for the team, not just yourself. You embrace our challenge culture by giving and receiving ongoing feedback—knowing that candor delivered with clarity and respect is the truest form of teamwork and the fastest way to earn trust.

• You are a learner. You have a true growth mindset and are obsessed with your own development, actively seeking feedback to become a better partner and a stronger teammate. You love what you do and you do it with purpose.

What We’re Looking for (Minimum Qualifications)

• BS/MS in Computer Science or a related technical field with 5+ years of experience building and operating production-grade software systems

• Strong proficiency in backend/systems languages (Go, Java, C++, or Rust) with the ability to write high-quality, maintainable code

• Deep experience designing and operating distributed systems, including concurrency, failure handling, performance optimization, and data modeling

• Proven track record of building automation using REST APIs and Swagger with strong guarantees for idempotency, verification, and safe rollout patterns

• Hands-on experience with cloud platforms (AWS/GCP, GKE, Cloud SQL etc.) and proficiency in containerization and CI/CD workflows using Docker and GitLab

What Will Make You Stand Out (Preferred Qualifications)

• Experience with Temporal (or similar platforms) to architect large-scale fleet systems for patching, upgrades, and remediation using deterministic, health-gated workflows and replay-safe designs

• Testing discipline for orchestration and state machines, including E2E harnesses, determinism verification, fault injection, and chaos engineering to ensure system reliability

• Proficiency in PostgreSQL, including SQL development and schema management, to power high-scale, stateful management-plane services and workflows

#LIHybrid #LI-BH1

Role

Identity is the new security perimeter. Come help manage digital risk by applying security through identity integration and controls.

We are looking for a Senior Architect to join our Identity and Access Management team. This is a hybrid role on-site three days a week in San Jose, reporting to the Senior Director, ZIdentity team. You will be responsible for design and development of enterprise-grade Identity Management Products for Zscaler. You will leverage your deep expertise in IAM and public cloud environments to drive hands-on development and provide technical leadership.

What you’ll do (Role Expectations)

• Practice technical leadership in design, development, and optimization of Identity platform
• Define and execute the technical roadmap for IAM, ensuring alignment with business goals
• Work closely with engineering teams to enhance support for Common Identity platform
• Drive professional development and growth initiatives for team members

Who You Are (Success Profile)

• You thrive in ambiguity. You're comfortable building the path as you walk it. You thrive in a dynamic environment, seeing ambiguity not as a hindrance, but as the raw material to build something meaningful.
• You act like an owner. Your passion for the mission fuels your bias for action. You operate with integrity because you genuinely care about the outcome. True ownership involves leveraging dynamic range: the ability to navigate seamlessly between high-level strategy and hands-on execution.
• You are a problem-solver. You love running towards the challenges because you are laser-focused on finding the solution, knowing that solving the hard problems delivers the biggest impact.
• You are a high-trust collaborator. You are ambitious for the team, not just yourself. You embrace our challenge culture by giving and receiving ongoing feedback—knowing that candor delivered with clarity and respect is the truest form of teamwork and the fastest way to earn trust.
• You are a learner. You have a true growth mindset and are obsessed with your own development, actively seeking feedback to become a better partner and a stronger teammate. You love what you do and you do it with purpose.

What We’re Looking for (Minimum Qualifications)

• Minimum 12+ years of hands-on experience in application architecture and development using Java.  Experience developing enterprise-grade Security or Networking products.
• Must have strong knowledge of Identity and Access Management protocols, specifically SAML, OAuth & OpenID connect.
• Strong knowledge of Security Protocols such as PKI, TLS, etc.
• Expert-level technical knowledge: Enterprise Java, OOP, OOA, systems architecture, RESTful APIs, and related frameworks ( e.g.  Hibernate, Spring).  CI/CD (tools and processes).
• Expert in Kubernetes and container infrastructure.

What Will Make You Standout (Preferred Qualifications)

• Experience with Java reactive programming would be a plus

#LI-Hybrid #LI-JM1

Role 

We are looking for a Principal Product Manager, Cloud Reliability and Cloud Operations to join our Product Management department. This is a hybrid role based in San Jose, CA reporting to Director, Product Management. You will be a hands-on leader responsible for driving reliability and scalability and Cloud Operations initiatives for the ZIA and ZPA cloud platforms. This is a high-visibility role where you will drive critical projects to scale our architecture to 1 trillion transactions and beyond, ensuring our Zero Trust Exchange remains the global leader in cloud security.

What you’ll do (Role Expectations)

• Implement the ZIA/ZPA RAS roadmap by defining problem statements, collecting requirements, and managing critical programs across the cloud lifecycle
• Lead pre- and post-sales customer engagements regarding cloud resilience, building trust through transparent roadmap discussions and RCA reviews
• Monitor ongoing cloud incidents and escalations to identify recurring themes and direct cross-functional teams on comprehensive improvement plans
• Serve as the primary subject matter expert for field teams, providing technical education and support for all RAS-related inquiries
• Collaborate with cloud architects and software engineers to ensure the platform balances rapid growth with extreme stability

Who You Are (Success Profile)

• You thrive in ambiguity. You're comfortable building the path as you walk it. You thrive in a dynamic environment, seeing ambiguity not as a hindrance, but as the raw material to build something meaningful.
• You act like an owner. Your passion for the mission fuels your bias for action. You operate with integrity because you genuinely care about the outcome. True ownership involves leveraging dynamic range: the ability to navigate seamlessly between high-level strategy and hands-on execution.
• You are a problem-solver. You love running towards the challenges because you are laser-focused on finding the solution, knowing that solving the hard problems delivers the biggest impact.
• You are a high-trust collaborator. You are ambitious for the team, not just yourself. You embrace our challenge culture by giving and receiving ongoing feedback—knowing that candor delivered with clarity and respect is the truest form of teamwork and the fastest way to earn trust.
• You are a learner. You have a true growth mindset and are obsessed with your own development, actively seeking feedback to become a better partner and a stronger teammate. You love what you do and you do it with purpose.

What We’re Looking for (Minimum Qualifications)

• 12+ years of industry experience in Cloud Engineering, SRE, DevOps, or Technical Product Management
• Bachelor’s degree in a technical field or equivalent professional experience
• Deep technical expertise in network security and protocols including proxies, firewalls, TLS, PKI, and HTTP/S
• Proven experience with cloud-native services at hyper-scalers or major SaaS providers
• Comprehensive understanding of cloud architecture and resilience patterns such as clustering, cascading failure prevention, and observability principles

What Will Make You Stand Out (Preferred Qualifications)

• Expertise in translating complex customer needs into actionable product requirements and internal conviction
• Strong data analytics skills with the ability to define hypotheses, analyze large datasets, and communicate results to stakeholders
• Direct hands-on experience with Zscaler products including ZIA, ZPA, or ZDX

#LI-Hybrid 

#LI-CM3

Role

We are looking for a Principal Product Manager to join our team in a hybrid role based in San Jose, CA, reporting directly to the Vice President, Product Management. In this cross-functional role, you will act as the connective tissue across our product portfolio, driving the strategy and execution of a foundational provisioning automation and metering service. This API-first engine will establish a highly scalable, declarative model across our platform. By delivering hyperscaler - grade observability and self-service, you will unlock massive scale—transforming how we onboard customers & partners, while serving as the backbone for Zscaler’s go-to-market strategy.

What you’ll do (Role Expectations)

• Define the product strategy and execution for the new provisioning and metering service
• Lead cross-functional collaboration with product PM engineering teams, ensuring they can seamlessly integrate their products into a unified, API-first declarative model
• Design robust observability, metering, and auditing capabilities that form the bedrock for order processing, contract-based subscription management, and friction-free customer onboarding

Who You Are (Success Profile)

• You thrive in ambiguity. You're comfortable building the path as you walk it, seeing ambiguity not as a hindrance but as the raw material to build something meaningful
• You act like an owner. Your passion for the mission fuels your bias for action, and you navigate seamlessly between high-level strategy and hands-on execution
• You are a problem-solver. You seek out challenges because you are energized by finding solutions, knowing that solving the hard problems delivers the biggest impact
• You are customer-obsessed. You build deep empathy for the customer and anchor your decisions in solving their real-world problems
• You are data-driven. You use data and analytics to find the truth, measure what matters, and guide informed decisions

What We’re Looking for (Minimum Qualifications)

• 8+ years of product management experience with deep expertise in observability, automation
• Demonstrated deep experience and comprehensive market knowledge in automation & APIs
• Track record of building effective cross-functional relationships, specifically with engineering teams
• Experience working directly with customers on security feature requirements and feedback
• Bachelor’s or Master’s degree in Computer Science, Engineering, or a related field

What Will Make You Stand Out (Preferred Qualifications)

• Direct experience working at or closely with a major cloud provider (AWS, GCP, Azure, OCI), with a deep understanding of their provisioning, marketplace, and metering models.
• Experience in launching new products from the incubation stage

#LI-Hybrid 

#LI-CM3

Role

We are looking for a Principal Software Development Engineer to join our Engineering team in a hybrid capacity based in San Jose, CA, reporting to the Senior Director, Software Engineering. You will join the team that built the world’s largest cloud security platform from the ground up, enabling organizations worldwide to harness speed and agility with a cloud-first strategy. With more than 100 patents and 15 million users across 185 countries, you will bring your vision to a team of experts dedicated to enhancing our multitenant architecture and global footprint.

What you’ll do (Role Expectations)

• Designing, developing, and optimizing the system, including networking and security features, to support high-performance applications
• Ensuring federal certifications such as FIPS, FedRAMP, Common Criteria, and SOC2 compliance
• Creating design and functional specification documents while performing unit testing and automation to ensure quality
• Collaborating with cross-functional teams to identify and resolve system-related issues, optimize system performance, and innovate features
• Applying strong software design principles and deep troubleshooting expertise to deliver scalable, resilient, and impactful improvements to Zscaler’s Zero Trust Security Services

Who You Are (Success Profile)

• You thrive in ambiguity. You're comfortable building the path as you walk it. You thrive in a dynamic environment, seeing ambiguity not as a hindrance, but as the raw material to build something meaningful.
• You act like an owner. Your passion for the mission fuels your bias for action. You operate with integrity because you genuinely care about the outcome. True ownership involves leveraging dynamic range: the ability to navigate seamlessly between high-level strategy and hands-on execution.
• You are a problem-solver. You love running towards the challenges because you are laser-focused on finding the solution, knowing that solving the hard problems delivers the biggest impact.
• You are a high-trust collaborator. You are ambitious for the team, not just yourself. You embrace our challenge culture by giving and receiving ongoing feedback—knowing that candor delivered with clarity and respect is the truest form of teamwork and the fastest way to earn trust.
• You are a learner. You have a true growth mindset and are obsessed with your own development, actively seeking feedback to become a better partner and a stronger teammate. You love what you do and you do it with purpose.

What We’re Looking for (Minimum Qualifications)

• Bachelor's or Master's (preferred) degree in Computer Science or a related field with 10+ years of experience in system engineering for high-performance networking
• Expertise in Linux kernel-based networking (L2/L3), Stateful Firewall (IP tables / netfilter, network drivers, and protocols like VLANs, DHCP, DNS, SSL, DTLS, and Quic, IPsec
• Proficiency in Go and Python programming languages with excellent problem-solving skills for debugging complex data path issues
• Strong communication and collaboration skills to work effectively with cross-functional teams in a high-accountability environment
• Solid understanding of high-performance networking, security infrastructure, and the technical skills required for scalable systems design

What Will Make You Stand Out (Preferred Qualifications)

• Experience in technologies  such as wireguard,various tunneling protocols such as GRE, L2VPN, HA protocols such as VRRP alongside certifications like FIPS or FedRAMP
• Familiarity with cloud computing platforms like AWS or Azure and containerization technologies such as Docker and Kubernetes
• Advanced expertise in virtualization and security solutions

#LI-Hybrid

#LI-CM3

Role Overview

As a Marketing Strategy Intern, you’ll support the Marketing Strategy & Business Operations team in keeping key initiatives organized, visible, and moving forward. You’ll gain hands-on experience in how a modern marketing organization operates—helping connect the dots between planning, execution, and results.

You’ll contribute to real projects, including improving internal resources and supporting team-wide communications, while building a strong foundation in business operations and strategy.

What You’ll Do (Role Expectations)

• Support team operations by helping coordinate meeting agendas, notes, and follow-ups
• Maintain trackers and timelines for key initiatives to keep work organized and on schedule
• Assist in auditing and improving internal resources (e.g., intranet content, documentation, team materials)
• Help gather updates from across marketing teams and organize them into clear, digestible summaries
• Partner with team members to identify gaps in communication or process and suggest improvements
• Provide general project support across strategic initiatives as needed

What You’ll Learn

• How marketing strategy translates into execution across different functions
• How to manage projects and track progress in a fast-paced environment
• How to communicate clearly across teams and levels of the organization
• How internal operations and communication impact marketing effectiveness

Who You Are (Success Profile)

• You act like an owner: Your passion for the mission fuels your bias for action. You operate with integrity because you genuinely care about the outcome. You navigate seamlessly between high-level strategy and hands-on execution.
• You are a problem-solver: You seek out challenges because you are energized by finding solutions, knowing that solving the hard problems delivers the biggest impact.
• You are a high-trust collaborator: You are ambitious for the team, not just yourself. You embrace our challenge culture by giving and receiving ongoing feedback with clarity and respect.
• You thrive in ambiguity: You are comfortable building the path as you walk it. You see ambiguity not as a hindrance, but as raw material to build something meaningful.
• You are a learner: You have a true growth mindset and never stop developing yourself, actively seeking feedback to become a better partner and a stronger teammate.

What We’re Looking For (Minimum Qualifications)

• Currently pursuing a degree in Marketing, Business Administration, Strategic Management, Communications, or a related field
• Strong organizational skills, with the ability to manage multiple workstreams and keep details on track
• Ability to synthesize information from different sources and understand how individual tasks connect to broader team goals
• Clear written and verbal communication skills, with the ability to present information in a structured, concise way
• Demonstrated ownership through coursework, internships, or extracurriculars (e.g., leading a project, coordinating a team, or driving something forward)
• Comfort working in collaborative tools (Google Docs, Sheets, Slides, or similar)

What Will Make You Stand Out (Preferred Qualifications)

•  Experience coordinating projects through coursework, internships, or extracurriculars
• Ability to synthesize information into structured summaries or presentations
• Interest in how marketing organizations operate and scale
• Basic familiarity with data, reporting, or turning insights into recommendations

#LI-AL1

#LI-Hybrid

Role

We are looking for a Staff Data Center Operations Engineer to join our Cloud Ops Build and Infrastructure Team. This role is on-site in Fremont, CA, reporting directly to the Datacenter Deployment Manager. In this position, you will play a critical role in expanding Zscaler’s global cloud by utilizing automation to provision hardware that will be deployed to our data centers.

What you’ll do (Role Expectations)

• Provision new hardware and network devices in a staging environment that will be deployed globally to expand and supplement the Zscaler network
• Troubleshoot issues within our build environment and repair or replace server and network components and infrastructure
• Collaborate with the maintenance, network, install and platform engineering teams, execute and validate build activities, and engage and assist in optimizing processes

Who You Are (Success Profile)

• You are a positive force. You approach hard problems with constructive energy and a 'can-do' spirit that is contagious, inspiring your team to stay focused on the solution.
• You operate with urgency. You understand that in a high-growth environment, speed and quality are not mutually exclusive. You have a relentless focus on execution and a bias for action, delivering high-impact results quickly to win for the customer and the team.
• You are driven by innovation. You have a deep curiosity for how things work and are energized by solving complex technical challenges. You believe in the power of technology to accelerate transformation and are always looking for a better, more secure, and scalable way.
• You champion simplicity. You are skilled at distilling complex problems, user needs, and technical concepts into clear, simple, and actionable plans. You are a precise communicator who brings clarity and focus to every interaction.
• You are resilient and adaptable. You view change as an opportunity and setbacks as temporary. You maintain composure and focus in high-pressure situations, guiding yourself and your team through complexity with a steady, positive hand.

What We’re Looking for (Minimum Qualifications)

• USA Citizenship (required due to the nature of assigned customers)
• 5+ years experience working in Data Center or hardware build and development environments
• Experience with the LINUX/UNIX command-line, BIOS, OOB management (ILO, SAA, iDRAC, IPMI, etc)
• Deep understanding of various types of servers, network devices and configurations, and physical connectivity
• Ability to occasionally lift and carry 50 lbs

What Will Make You Stand Out (Preferred Qualifications)

• Basic scripting capabilities (e.g., BASH, Python, etc.)
• Familiarity with build automation technologies such as Ansible or PXE boot
• Familiarity with JIRA, Confluence, or other ticketing and documentation tools

#LI-KM9 #LI-Hybrid

Role

We are looking for a Project Manager to join our Platform Service Delivery team within Reliability Engineering and Infrastructure Services, reporting to the Manager, Cloud Operations, Platform Service Delivery. This is a fully remote position or if based in San Jose, CA, requires presence in the office three days a week. You will support our growing platform programs by managing a unique blend of technical project management and vendor relations. This role requires a hands-on technical background in data center services, carrier networks, and infrastructure to deliver creative solutions in a dynamic environment.

What you’ll do (Role Expectations)

• Plan, implement, document, and manage new data center and expansion sites, including colocation space, IP transit, and structured fiber cabling

• Partner with third-party vendors to ensure seamless order management and delivery of platform services

• Coordinate across functional teams to streamline communications and keep technical documentation current

• Interpret carrier KMZs and leverage knowledge of DWDM technology and dark fiber to ensure site implementations align with diverse routing requirements

• Provide technical guidance and troubleshooting support during site test and turn-up activities

Who You Are (Success Profile)

• You thrive in ambiguity. You're comfortable building the path as you walk it. You thrive in a dynamic environment, seeing ambiguity not as a hindrance, but as the raw material to build something meaningful.

• You act like an owner. Your passion for the mission fuels your bias for action. You operate with integrity because you genuinely care about the outcome. True ownership involves leveraging dynamic range: the ability to navigate seamlessly between high-level strategy and hands-on execution.

• You are a problem-solver. You love running towards the challenges because you are laser-focused on finding the solution, knowing that solving the hard problems delivers the biggest impact.

• You are a high-trust collaborator. You are ambitious for the team, not just yourself. You embrace our challenge culture by giving and receiving ongoing feedback—knowing that candor delivered with clarity and respect is the truest form of teamwork and the fastest way to earn trust.

• You are a learner. You have a true growth mindset and are obsessed with your own development, actively seeking feedback to become a better partner and a stronger teammate. You love what you do and you do it with purpose.

What We’re Looking for (Minimum Qualifications)

• 7+ years of project management experience with a focus on IP transit carriers and data center technologies

• Professional experience and deep understanding of global data center operations and carrier services

• Proven track record of executing on tight timelines and managing complex vendor relationships

• Demonstrated ability to manage and organize high volumes of project-related communications and documentation

• Strong interpersonal skills with the ability to work effectively both independently and within a team-oriented environment

What Will Make You Stand Out (Preferred Qualifications)

• Ability to work independently and adapt quickly to the changing needs of a high-growth technology environment

• Proven success in a collaborative environment focused on global impact

• Proficiency in utilizing operational information systems including Jira, Asana, and Google Suite to track project health

#LI-SanJose #LI-JG1

Role

We are looking for a Sr. Staff Software Engineer to join our Zscaler Digital Experience (Core Intelligence and Data) team. This is a hybrid role based in San Jose, CA 3 days a week, reporting to the Sr. Manager, Software Engineering. You will join the team responsible for building the world’s largest cloud security platform, helping us enhance services and increase our global footprint. You will play a pivotal role in enabling organizations worldwide to harness speed and agility through a cloud-first strategy, leveraging our multitenant architecture that serves over 15 million users.

What you’ll do (Role Expectations)

• Own agentic trouble shooting framework, framing high-impact use cases, designing workflows and playbooks, and building processes for all products
• Evaluate and integrate state-of-the-art GenAI advances to deliver reliable and cost-efficient production features, utilizing LLMs, various machine learning models, data processing, fine-tuning, and inference optimization
• Work with the world class cloud platform and data lakes for feature exploration and generation
• Handle volume data with the real time pipeline for data processing and aggregation
• Design, implement, and operate scalable production systems, specifically focusing on microservices, data pipelines, orchestration, and caching

Who You Are (Success Profile)

• You thrive in ambiguity. You're comfortable building the path as you walk it. You thrive in a dynamic environment, seeing ambiguity not as a hindrance, but as the raw material to build something meaningful.
• You act like an owner. Your passion for the mission fuels your bias for action. You operate with integrity because you genuinely care about the outcome. True ownership involves leveraging dynamic range: the ability to navigate seamlessly between high-level strategy and hands-on execution.
• You are a problem-solver. You love running towards the challenges because you are laser-focused on finding the solution, knowing that solving the hard problems delivers the biggest impact.
• You are a high-trust collaborator. You are ambitious for the team, not just yourself. You embrace our challenge culture by giving and receiving ongoing feedback—knowing that candor delivered with clarity and respect is the truest form of teamwork and the fastest way to earn trust.
• You are a learner. You have a true growth mindset and are obsessed with your own development, actively seeking feedback to become a better partner and a stronger teammate. You love what you do and you do it with purpose.

What We’re Looking for (Minimum Qualifications)

• BS in Computer Science with 8+ years of experience, or MS/PhD with 5+ years of experience solving real-world problems using AI/ML and distributed systems
• Proficiency in programming, data structures, algorithms, and machine learning, with exceptional problem-solving skills driven by first-principles thinking
• Hand-on experience with AI modeling, including feature generation, prompt engineering, evaluations and productionization
• Experience in the full lifecycle of ML models, including building, deployment, monitoring, and optimization
• Expertise in designing and operating distributed microservices using tools like Kubernetes and Docker, and writing production-grade code in Python, Go, or Java

What Will Make You Stand Out (Preferred Qualifications)

• Experience fine-tuning and deploying proprietary SLMs/LLMs at scale, with a focus on optimizing latency, cost, safety, and evaluations
• Experience delivering production-ready AI systems, including expertise in abnormally detection, event correlation and incident investigation
• Proven ability to design and implement high-performance, resilient systems with well-defined service-level objectives

#LI-Hybrid

#LI-BH1

Role 

We are looking for a Strategic Program Manager, Employee Engagement based in our San Jose, CA office (in office Tuesday-Thursday). Reporting to the Senior Director, Employee Engagement within the Employee Engagement department, you will design and scale global programs that drive recognition, gratitude, and a world-class employee experience.In this role, you will champion our Zscaler Ways of Working by delivering connected, scalable solutions across the employee lifecycle and ensuring every initiative reflects our people-first principles in a fast-paced, high-growth environment.

What you’ll do (Role Expectations)

• Translate high-level engagement strategies into actionable project plans and timelines while owning the day-to-day management of cross-functional initiatives and mitigating risks
• Utilize agile and iterative methodologies to ensure the seamless delivery of global programs, ensuring initiatives remain relevant and impactful
• Drive employee engagement initiatives that foster accountability and inclusion across distributed teams, equipping change agents with the tools to drive genuine user adoption
• Monitor program health using established KPIs and employee feedback loops to analyze data, identify trends, and recommend tactical adjustments
• Act as the primary point of contact for cross-functional partners and draft targeted internal communications to ensure messaging is consistent and effectively reaches intended audiences

Who You Are (Success Profile)

• You thrive in ambiguity. You're comfortable building the path as you walk it. You thrive in a dynamic environment, seeing ambiguity not as a hindrance, but as the raw material to build something meaningful.
• You act like an owner. Your passion for the mission fuels your bias for action. You operate with integrity because you genuinely care about the outcome. You adapt to what’s needed, navigating seamlessly between high-level strategy and hands-on execution.
• You are a problem-solver. You seek out challenges because you are energized by finding solutions, knowing that solving the hard problems delivers the biggest impact.
• You are a high-trust collaborator. You are ambitious for the team, not just yourself. You embrace our challenge culture by giving and receiving ongoing feedback—knowing that candor delivered with clarity and respect is the truest form of teamwork and the fastest way to earn trust.
• You are a learner. You have a true growth mindset and never stop developing yourself, actively seeking feedback to become a better partner and a stronger teammate. You love what you do and you do it with purpose.

What We’re Looking for (Minimum Qualifications)

• 8+ years of combined experience in change, program, project, or transformation management, with a focus on employee experience, rewards and recognition, workplace strategy, or organizational change
• Bachelor’s degree in Human Resources, Business, Organizational Development, or a related field; or equivalent practical experience
• Proven success using agile, innovative, or non-traditional approaches to project and change management to solve complex problems
• Experience driving the implementation of large-scale programs, facilitating cross-team collaboration, and managing the deployment lifecycle to inspire successful adoption
• Exceptional stakeholder management skills with a proven ability to use data and employee feedback to influence senior leaders and build scalable solutions

What Will Make You Stand Out (Preferred Qualifications)

• Experience within a high-growth, global technology organization
• Deep understanding of culture transformation, recognition, AI in the workplace, and employee experience journeys

#LI-Hybrid #LI-AT4

Role 

We are looking for a Senior Facilities Engineer to join our People & Culture team. Based in our San Jose, CA headquarters (onsite Monday-Friday), this role reports to the Senior Manager, Americas Workplace Operations. You will support our company's growth and drive innovation with collaborative and engaging workspaces. You will be responsible for the technical integrity, safety, and efficiency of our mission-critical and non-critical infrastructure, ensuring building systems generate a productive and secure environment.

What you’ll do (Role Expectations)

• Direct end-to-end operations and maintenance for critical building systems (HVAC, electrical, plumbing), serving as the senior escalation lead for mission-critical outages
• Manage operational budgets and the full procurement lifecycle while supervising third-party contractors to ensure high-quality service delivery
• Drive system longevity and efficiency through rigorous preventive maintenance programs and the use of advanced digital platforms like BAS/BMS
• Champion workplace safety and compliance by leading emergency response teams, managing hazardous materials (IATA), and maintaining rigorous site-level operating procedures
• Foster a culture of excellence by mentoring technical teams and partnering cross-functionally on energy management initiatives and large-scale infrastructure upgrades

Who You Are (Success Profile)

• You thrive in ambiguity. You're comfortable building the path as you walk it. You thrive in a dynamic environment, seeing ambiguity not as a hindrance, but as the raw material to build something meaningful.
• You act like an owner. Your passion for the mission fuels your bias for action. You operate with integrity because you genuinely care about the outcome. You adapt to what’s needed, navigating seamlessly between high-level strategy and hands-on execution.
• You are a problem-solver. You seek out challenges because you are energized by finding solutions, knowing that solving the hard problems delivers the biggest impact.
• You are a high-trust collaborator. You are ambitious for the team, not just yourself. You embrace our challenge culture by giving and receiving ongoing feedback—knowing that candor delivered with clarity and respect is the truest form of teamwork and the fastest way to earn trust.
• You are a learner. You have a true growth mindset and never stop developing yourself, actively seeking feedback to become a better partner and a stronger teammate. You love what you do and you do it with purpose.

What We’re Looking for (Minimum Qualifications)

• 8+ years of experience in workplace solutions, facilities engineering, or similar roles with a focus on program management
• Proven experience in managing mission-critical infrastructure, including HVAC, electrical distribution, and life-safety systems
• Demonstrated expertise in vendor management, facilities budget development, and contract oversight
• Experience managing SOP, MOP, and EOP programs and leading emergency response efforts
• Experience with BMS/BAS platforms and CMMS tools for maintenance tracking

What Will Make You Stand Out (Preferred Qualifications)

• A Bachelor’s degree in facilities management, business administration, engineering, or a related field; an advanced degree is preferred
• Excellent leadership and interpersonal skills, with the ability to work effectively in global, multicultural teams
• A passion for innovation and a willingness to explore new ideas to create top-tier employee experiences

#LI-Onsite #LI-AT4

Role

We are looking for a Senior Staff Technical Program Manager to join our Engineering Operations team. This is a hybrid role based in the San Jose, CA office 3 days a week, reporting to the Sr Director, Engineering Operations. The TPM will join Zscaler’s central Technical Program Management team and partner directly with the Engineering Lead at Zscaler. This role is responsible for establishing a clear intake and commitment process, leading execution and delivery reviews to ensure programs stay on track, and driving release readiness criteria to meet Zscaler’s quality bar.

What you’ll do (Role Expectations)

• Drive program planning and definition to ensure the successful adoption of SDLC efforts within your functional area
• Lead weekly execution reviews covering product initiatives, production incidents, service health, OKRs, and technical deep-dives
• Oversee release content planning for current releases, active development, and future roadmaps
• Prepare and present program reviews using JIRA structures to eliminate manual tracking and ensure clear communication across the organization
• Identify and implement opportunities to improve existing development processes and toolsets

Who You Are (Success Profile)

• You act like an owner by fueling your bias for action with a passion for the mission, operating with integrity, and navigating between high-level strategy and hands-on execution.
• You are a high-trust collaborator who is ambitious for the team, embracing a challenge culture through candid feedback delivered with clarity and respect.
• You are customer-obsessed, building deep empathy for internal and external customers to anchor decisions in solving real-world problems.
• You champion simplicity by distilling complex technical concepts into clear, actionable plans and bringing precise focus to every interaction.
• You think at scale by connecting day-to-day work to the global company mission and building processes that support a high-growth organization.

What We’re Looking for (Minimum Qualifications)

• 5+ years of experience in Engineering or Technical Program Management, with at least 2 years specifically in a TPM role
• Undergraduate degree in Engineering, Business, or a related domain
• Proven bias for action with the ability to take smart risks and demonstrate incremental progress
• Demonstrated success in stakeholder management with the ability to communicate effectively across all levels of the organization
• Strong technical proficiency in JIRA, including JIRA dashboards, JIRA Structure, and advanced tracking methodologies

What Will Make You Stand Out (Preferred Qualifications)

• Prior hands-on engineering experience, specifically dealing with low-level networking (protocols, network configuration, routing, etc.)
• Deep understanding of the networking industry with the technical depth to identify risks and translate complex architectural challenges into actionable plans

#LI-KM9

#LI-Hybrid

Role

We are looking for a Lead Workday Engineer (People Tech & AI), for a hybrid location based in San Jose 3 days a week, reporting to the Director, Enterprise Systems Programming in the IT/Corporate Apps department. In this role, you will lead the evolution of our HR tech stack by blending deep Workday expertise with AI-driven development. You will leverage AI-assisted coding and agentic workflows to build automated solutions that solve complex People & Culture challenges and help us build seamless, intelligent employee experiences across our entire HR landscape.

What you’ll do (Role Expectations)

• Own the full lifecycle of cross-platform People & Culture solutions, bridging systems like Workday, ServiceNow HRSD, and broader HR tooling to architect secure, scalable, and seamless employee experiences
• Spearhead the evaluation, design, and implementation of AI-driven HR solutions and leverage AI applications, AI-assisted coding practices, and multi-agent orchestration to accelerate development, optimize data mapping, and build robust automated workflows
• Serve as the senior subject matter expert and strategic partner to HR, Payroll, and IT executives, translating complex technical concepts and AI capabilities into actionable business value, ensuring optimal user experiences and cross-platform synergy
• Drive AI and P&C technology investments by developing data-driven business cases with clear ROI, defining key success metrics for adoption, and creating compelling presentations to communicate strategy and impact to executive leadership
• Develop and execute comprehensive implementation plans using agile methodologies, and design robust test plans and scripts to ensure all Workday integrations and custom AI applications are delivered on time, high-quality, and bug-free

Who You Are (Success Profile)

• You thrive in ambiguity, are comfortable building the path as you walk it, and see ambiguity not as a hindrance but as the raw material to build something meaningful.
• You are a learner who has a true growth mindset and never stops developing yourself, actively seeking feedback to become a better partner and a stronger teammate, and you love what you do with purpose.
• You are a pragmatic builder who is obsessed with creating, iterating, and shipping, and you aren't afraid to roll up your sleeves to build the first version yourself, balancing the drive for technical excellence with the need to deliver value to users quickly.
• You champion simplicity, are skilled at distilling complex problems, user needs, and technical concepts into clear, simple, and actionable plans, and you are a precise communicator who brings clarity and focus to every interaction.
• You are resilient and adaptable, viewing change as an opportunity and setbacks as temporary, maintaining composure and focus in high-pressure situations to guide yourself and your team through complexity with a steady, positive hand.

What We’re Looking for (Minimum Qualifications)

• 8+ years of software engineering or systems integration experience, including at least 4 years of proven architectural-level understanding of the Workday Integrations framework (Payroll Integrations, Core Connectors, EIBs, Workday Studio, and advanced reporting like BIRT or Custom RaaS APIs)
• Demonstrated experience integrating AI tools, Large Language Models (LLMs), or MCP frameworks into enterprise workflows
• Practical experience with AI prompting techniques and AI-assisted development practices for faster deployment of complex logic
• Proven ability to lead agile teams, manage vendor relationships, and thrive in a rapidly evolving, high-growth environment
• Demonstrated ability to build business cases, justify investments, and measure ROI of P&C technology solutions

What Will Make You Stand Out (Preferred Qualifications)

• Previous experience integrating modern ATS platforms like Greenhouse or managing ServiceNow HRSD modules with complex, AI-enabled agentic flows
• Deep knowledge of Workato or similar middleware, experience running IT operations for custom P&C applications, and familiarity with hyperscaler infrastructure such as AWS, GCP, or Azure
• Hands-on experience deploying AI agents within distinct HR processes, coupled with a strong background in UX and design thinking to ensure seamless, intuitive employee adoption

#LI-YC2 #LI-Hybrid

Role 

We are looking for a Sr. Engineering Manager, API Platform to join our team. This is a hybrid role going into the San Jose, CA office 3 days a week. You’ll be reporting to the VPE for the API Platform team. You will play a pivotal role in delivering scalable, secure, and high-performing platforms and developer tooling to empower our engineering teams. Your focus will be on enhancing our platform’s efficiency, scalability, and developer experience while managing senior technical talent.

What you’ll do (Role Expectations)

• Lead the vision and roadmap for the API Platform and developer tooling, ensuring alignment with organizational goals, technical scalability, and industry best practices
• Oversee the standardization, design, and governance of APIs, improving developer experiences and productivity across engineering teams and products
• Manage and coach a team of Senior Staff Engineers and highly skilled technical contributors, fostering a culture of collaboration and professional growth
• Ensure the delivery of microservices, SDKs, and developer tooling optimized for reliability, availability, and ease of integration across Java, Go, and JavaScript
• Work closely with Product Management and Security to build scalable and secure solutions that meet unique business objectives

Who You Are (Success Profile)

• You thrive in ambiguity. You're comfortable building the path as you walk it. You thrive in a dynamic environment, seeing ambiguity not as a hindrance, but as the raw material to build something meaningful.
• You act like an owner. Your passion for the mission fuels your bias for action. You operate with integrity because you genuinely care about the outcome. True ownership involves leveraging dynamic range: the ability to navigate seamlessly between high-level strategy and hands-on execution.
• You are a problem-solver. You love running towards the challenges because you are laser-focused on finding the solution, knowing that solving the hard problems delivers the biggest impact.
• You are a high-trust collaborator. You are ambitious for the team, not just yourself. You embrace our challenge culture by giving and receiving ongoing feedback—knowing that candor delivered with clarity and respect is the truest form of teamwork and the fastest way to earn trust.
• You are a learner. You have a true growth mindset and are obsessed with your own development, actively seeking feedback to become a better partner and a stronger teammate. You love what you do and you do it with purpose.

What We’re Looking for (Minimum Qualifications)

• 8+ years of experience as an engineering leader, including 3+ years managing technical teams for developer tooling, API platforms, or cloud-based systems across multi-language ecosystems including Java, Go, and JavaScript
• 10+ years of overall software engineering experience, including hands-on proficiency in designing APIs and SDKs for containerized environments like Kubernetes and Docker
• Deep understanding of distributed systems concepts such as caching, queues, and pub/sub architectures with cloud service experience in AWS, GCP, or Azure
• Advanced understanding of API-first design principles and standards including OpenAPI/Swagger, REST, JSON, and Authn/z
• U.S. citizenship due to the nature of the customers assigned to this role

What Will Make You Stand Out (Preferred Qualifications)

• Proven experience in the Cloud Security and Networking domain.  
• Experience driving engineering practices for workflow automation and developer productivity using open-source or proprietary tools
• Proactive advocate of modern engineering practices such as DevSecOps, CI/CD, and Infrastructure-as-Code across large engineering organizations

#LI-Hybrid #LI-BH1

Role

We are looking for a Project Manager to join our Platform Service Delivery team within Reliability Engineering and Infrastructure Services, reporting to the Manager, Cloud Operations, Platform Service Delivery. This is a fully remote position or if based in San Jose, CA, requires presence in the office three days a week. You will support our growing platform programs by managing a unique blend of technical project management and vendor relations. This role requires a hands-on technical background in data center services, carrier networks, and infrastructure to deliver creative solutions in a dynamic environment.

What you’ll do (Role Expectations)

• Plan, implement, document, and manage new data center and expansion sites, including colocation space, IP transit, and structured fiber cabling

• Partner with third-party vendors to ensure seamless order management and delivery of platform services

• Coordinate across functional teams to streamline communications and keep technical documentation current

• Interpret carrier KMZs and leverage knowledge of DWDM technology and dark fiber to ensure site implementations align with diverse routing requirements

• Provide technical guidance and troubleshooting support during site test and turn-up activities

Who You Are (Success Profile)

• You thrive in ambiguity. You're comfortable building the path as you walk it. You thrive in a dynamic environment, seeing ambiguity not as a hindrance, but as the raw material to build something meaningful.

• You act like an owner. Your passion for the mission fuels your bias for action. You operate with integrity because you genuinely care about the outcome. True ownership involves leveraging dynamic range: the ability to navigate seamlessly between high-level strategy and hands-on execution.

• You are a problem-solver. You love running towards the challenges because you are laser-focused on finding the solution, knowing that solving the hard problems delivers the biggest impact.

• You are a high-trust collaborator. You are ambitious for the team, not just yourself. You embrace our challenge culture by giving and receiving ongoing feedback—knowing that candor delivered with clarity and respect is the truest form of teamwork and the fastest way to earn trust.

• You are a learner. You have a true growth mindset and are obsessed with your own development, actively seeking feedback to become a better partner and a stronger teammate. You love what you do and you do it with purpose.

What We’re Looking for (Minimum Qualifications)

• 7+ years of project management experience with a focus on IP transit carriers and data center technologies

• Professional experience and deep understanding of global data center operations and carrier services

• Proven track record of executing on tight timelines and managing complex vendor relationships

• Demonstrated ability to manage and organize high volumes of project-related communications and documentation

• Strong interpersonal skills with the ability to work effectively both independently and within a team-oriented environment

What Will Make You Stand Out (Preferred Qualifications)

• Ability to work independently and adapt quickly to the changing needs of a high-growth technology environment

• Proven success in a collaborative environment focused on global impact

• Proficiency in utilizing operational information systems including Jira, Asana, and Google Suite to track project health

#LI-SanJose #LI-JG1

Role

We are looking for a Senior Project Manager, Business Transformation to join our People and Culture (P&C) department. This role is based in San Jose, CA (onsite Tuesday-Thursday), reporting to the Director, P&C Transformation within the People Operations team. You will play a critical role in driving global business transformation initiatives and high-priority strategic efforts. In this role, you will ensure adherence to QA frameworks, uphold governance standards, and oversee the management of transformation programs to deliver measurable impact, scalability, and exceptional employee experiences. You will build partnerships with functional leaders to accomplish projects aimed at increasing better user experience and accelerating results.

What you’ll do (Role Expectations)

• Work with several departments and functional leaders at the highest levels of the organization to detail current processes, develop new processes and lead transformative projects aimed at achieving the strategic and financial goals of the business while preparing for the future
• Understand the current P&C landscape vs. the strategic direction of the organization and extract the relevant information to support requirement definition, business design, usability design and end-user testing

Who You Are (Success Profile)

• You thrive in ambiguity. You're comfortable building the path as you walk it. You thrive in a dynamic environment, seeing ambiguity not as a hindrance, but as the raw material to build something meaningful.
• You are customer-obsessed. You build deep empathy for the customer - both internal and external - and anchor your decisions in solving their real-world problems. You champion their needs from start to finish, knowing their success is our success.
• You operate with urgency. You understand that in a high-growth environment, speed and quality are not mutually exclusive. You have a relentless focus on execution and a bias for action, delivering high-impact results quickly to win for the customer and the team.
• You are data-driven. You use data and analytics to find the truth, measure what matters, and guide informed decisions. You value evidence over assumptions, replacing "I think" with "I know" to drive better outcomes.
• You are resilient and adaptable. You view change as an opportunity and setbacks as temporary. You maintain composure and focus in high-pressure situations, guiding yourself and your team through complexity with a steady, positive hand.

What We’re Looking for (Minimum Qualifications)

• 8+ years of program management experience driving global change or HR transformation
• Demonstrated experience applying in-depth knowledge of operations or HR excellence
• Ability to structure and scope complex problems, apply a range of analytical tools to develop solutions, and prioritize risks
• Experience enforcing QA methodologies and ensuring governance adherence as part of broader transformation initiatives
• Demonstrated success managing cross-functional projects and driving strategic outcomes across global teams

What Will Make You Stand Out (Preferred Qualifications)

• Experience delivering a broad range of HR initiatives, spanning operational programs, workplace initiatives, reporting & analytics, and HR system initiatives
• Expertise in balancing quality governance frameworks with practical, scalable solutions
• Experience managing multiple simultaneous projects on time and within budget

#LI-AT4 #LI-Hybrid

Role

We are looking for a Director, Software Engineering to join our team. This is a hybrid role based out of our San Jose HQ (minimum 3 days a week on Tue, Wed, Thu), reporting to the VP, Engineering for the Zero Trust Branch (Zero Trust Exchange) department.

In this role, the Director of Software Engineering will lead the gateway/datapath engineering organization, owning the architecture, delivery, and operational excellence of high‑performance, highly reliable traffic processing systems. This role drives the technical strategy and execution for critical dataplane capabilities, ensuring scalable, secure, and observable performance that directly impacts customer experience and platform stability.

What you’ll do (Role Expectations)

• Set technical direction and architecture for the gateway/datapath, driving scalable, high-performance designs while balancing across considerations such as latency, throughput, resiliency, and cost
• Lead and grow the engineering organization, hiring and developing a strong high performing team, and building a culture of accountability, execution, and continuous improvement
• Drive delivery of critical dataplane capabilities, translating business priorities into clear roadmaps, milestones, and measurable outcomes, and consistently shipping high-quality releases
• Own operational excellence for production systems, improving reliability, observability, incident response, and SLO/SLI discipline to meet availability and performance targets
• Partner cross-functionally with Product, QA, Security, SRE, and peer engineering teams to align priorities, manage dependencies, and ensure end-to-end customer impact

Who You Are (Success Profile)

• You thrive in ambiguity. You're comfortable building the path as you walk it. You thrive in a dynamic environment, seeing ambiguity not as a hindrance, but as the raw material to build something meaningful.
• You act like an owner. Your passion for the mission fuels your bias for action. You operate with integrity because you genuinely care about the outcome. You adapt to what’s needed, navigating seamlessly between high-level strategy and hands-on execution.
• You are customer-obsessed. You build deep empathy for the customer—both internal and external—and anchor your decisions in solving their real-world problems. You champion their needs from start to finish, knowing their success is our success.
• You are a positive force. You approach hard problems with constructive energy and a 'can-do' spirit that is contagious, inspiring your team to stay focused on the solution.
• You operate with urgency. You understand that in a high-growth environment, speed and quality are not mutually exclusive. You have a relentless focus on execution and a bias for action, delivering high-impact results quickly to win for the customer and the team.

What We’re Looking for (Minimum Qualifications)

• 15+ years of software engineering experience, including 7+ years leading engineering teams delivering complex, production-grade systems
• Proven experience building and operating high-performance gateway/datapath or networking systems (e.g., L4–L7 proxies, firewalls, VPN/tunneling, packet processing, routing/switching, traffic steering) with strong fundamentals in performance and reliability
• Demonstrated ability to set technical strategy and drive execution across multiple workstreams, with a track record of shipping impactful capabilities on predictable timelines
• Strong production ownership experience: operating mission-critical services, driving SLOs/SLIs, incident management, root-cause analysis, and continuous reliability improvements
• Excellent cross-functional leadership and communication skills, able to align engineering, product, and operations stakeholders around priorities and tradeoffs

What Will Make You Stand Out (Preferred Qualifications)

• Strong experience designing, building, and operating SD-WAN datapaths and control/data plane interactions (overlay networking, tunnel encapsulation, traffic steering, QoS, path selection, failover, and telemetry)
• Experience delivering gateway/datapath capabilities in cloud-native, multi-tenant environments, including robust observability and automated safe rollout strategies
• Strong experience with routing and switching fundamentals and implementations (e.g., BGP/OSPF, ECMP, VRFs, VLANs) in high-scale production environments

#LI-Hybrid

#LI-CM3

Role

We are looking for a Senior Director of Product Management to join our Core Data Security team. This role is hybrid based in San Jose, CA, and reports to the VP of Product Management. We built the Zscaler architecture from the ground up as a platform that could extend to new features and services. This role sits at the confluence of Data Security, providing a massive opportunity to deliver a growing portfolio of never-before-seen capabilities in threat prevention, visibility, scalability, and business enablement. Join us to make your mark on the planning and product roadmap at the forefront of the world’s cloud security leader.

What you’ll do (Role Expectations)

• Develop and execute a strategic vision for Core Data Security products, driving innovation and growth to achieve $1 Billion in Annual Recurring Revenue (ARR)

• Lead cross-functional collaboration with engineering, sales, and marketing teams to innovate and bring products to market successfully

• Manage and mentor a team of product managers, fostering growth and a culture of high-accountability innovation

• Incorporate customer feedback and market trends into product development to ensure alignment with business objectives and customer needs

• Provide strategic guidance to maintain technical and market leadership in Data Security

Who You Are (Success Profile)

• You thrive in ambiguity. You're comfortable building the path as you walk it. You thrive in a dynamic environment, seeing ambiguity not as a hindrance, but as the raw material to build something meaningful.

• You act like an owner. Your passion for the mission fuels your bias for action. You operate with integrity because you genuinely care about the outcome. True ownership involves leveraging dynamic range: the ability to navigate seamlessly between high-level strategy and hands-on execution.

• You are a problem-solver. You love running towards the challenges because you are laser-focused on finding the solution, knowing that solving the hard problems delivers the biggest impact.

• You are a high-trust collaborator. You are ambitious for the team, not just yourself. You embrace our challenge culture by giving and receiving ongoing feedback—knowing that candor delivered with clarity and respect is the truest form of teamwork and the fastest way to earn trust.

• You are a learner. You have a true growth mindset and are obsessed with your own development, actively seeking feedback to become a better partner and a stronger teammate. You love what you do and you do it with purpose.

What We’re Looking for (Minimum Qualifications)

• 12+ years of product management experience with at least 7+ years in product leadership roles

• Proven success driving business growth within Data Security, DLP, or DSPM products

• Strong collaboration skills with engineering, sales, and marketing teams to ensure cross-functional alignment

• Demonstrated track record of developing innovative product strategies and executing on ambitious business goals

What Will Make You Stand Out (Preferred Qualifications)

• Engineering or software development background

• Experience in developing roadmaps for complex enterprise security solutions

#LI-Hybrid

#LI-CM3

Role

We are looking for a Director, IT Strategy & Operations to join our team. This is a Hybrid (San Jose, CA, 3 days in a week) role, reporting to the VP of IT, Corporate Applications. You will be the primary owner of our long-term IT strategy and roadmap, and the connective tissue that ensures our technology investments translate into enterprise value. This is a high-visibility, high-impact role for a leader who thrives at the intersection of finance, enterprise strategy, and governance. You aren't just keeping the lights on; you are building the world-class foundation that enables IT to support Zscaler’s rapid growth trajectory.

What you’ll do (Role Expectations)

• Architect the Multi-Year Vision: Own the long-term IT strategy, aligning our technology roadmap with Zscaler’s hyper-growth trajectory to ensure IT is always ahead of business needs.
• Build the Financial Engine: Direct the multi-million dollar IT budget lifecycle. You’ll move beyond simple tracking and toward proactive financial management - ultimately ensuring every dollar is a wise investment in growth.
• Drive the Executive Pulse: Own the IT operating rhythms. You will facilitate Monthly Business Reviews with the CIO, Quarterly Business Reviews with the CEO, and other executive governance forums. You will be the strategic partner to IT leadership, ensuring our impact is visible, measured, and celebrated.
• Master the M&A Playbook: Lead the charge on SaaS integration planning for newly acquired companies, ensuring that new additions to the Zscaler family are integrated seamlessly and strategically.
• Establish a World-Class Foundation: Elevate IT governance and SOX controls from a requirement to a gold standard. You will build the frameworks that ensure our governance is as innovative as our technology.

Who You Are (Success Profile)

• You thrive in ambiguity. You're comfortable building the path as you walk it. You thrive in a dynamic environment, seeing ambiguity not as a hindrance, but as the raw material to build something meaningful.
• You act like an owner. Your passion for the mission fuels your bias for action. You operate with integrity because you genuinely care about the outcome. You adapt to what’s needed, navigating seamlessly between high-level strategy and hands-on execution.
• You operate with urgency. You understand that in a high-growth environment, speed and quality are not mutually exclusive. You have a relentless focus on execution and a bias for action, delivering high-impact results quickly to win for the customer and the team.
• You think at scale. You connect your day-to-day work to the larger company mission and think globally. You build solutions, processes, and teams that are not just effective today but are built to last and support a high-growth, global organization.
• You lead with integrity. You do the right thing, even when it’s hard. You hold yourself and others to a high standard of accountability and build trust by matching your words with consistent, transparent action.

What We’re Looking for (Minimum Qualifications)

• 8+ years of cross-functional leadership experience, ideally driving IT operations.
• Hands-on ownership of multi-million dollar IT budgets at the P&L or cost center level, utilizing financial systems like Coupa, Netsuite, and Adaptive.
• Experience managing a large SaaS portfolio - Vendor negotiation experience yielding measurable cost savings, and leading rationalization initiatives at a publicly traded company.
• Demonstrated leadership in owning SOX controls (ITGC).
• Executive presence with experience presenting to VP, SVP, and CIO stakeholders.

What Will Make You Stand Out (Preferred Qualifications)

• Lean Six Sigma or Scaled Agile (SAFe) certification
• M&A SaaS integration experience with a history of rationalizing acquired tech stacks
• Proficiency in Snowflake or Tableau for self-serve financial reporting

#LI-YC2 #LI-Hybrid

Role

We are looking for a Principal Machine Learning Engineer to join our ML/AI team. This is a hybrid role based in San Jose, CA, reporting to the VP, AI and ML within the Engineering department.

You will drive innovation within our growing ML/AI team, focusing on critical cybersecurity use cases like agentic frameworks, threat detection, and anomaly detection. Your work will enable organizations worldwide to harness speed and agility through a cloud-first strategy while solving complex security challenges at scale.

What you’ll do (Role Expectations)

• Lead the design and development of cutting edge, production ready AI/ML systems and pipelines, cybersecurity applications and provide technical guidance to junior and mid-level engineers

• Optimize existing machine learning pipelines for improved efficiency and scalability

• Explore and experiment with advanced AI techniques and architectures to solve complex cybersecurity problems while staying updated on the latest advancements in AI

• Collaborate with cross-functional teams to define project requirements and ensure alignment with business objectives

• Ensure systems and applications meet reliability, scalability and performance requirements

Who You Are (Success Profile)

• You thrive in ambiguity. You're comfortable building the path as you walk it. You thrive in a dynamic environment, seeing ambiguity not as a hindrance, but as the raw material to build something meaningful.

• You act like an owner. Your passion for the mission fuels your bias for action. You operate with integrity because you genuinely care about the outcome. True ownership involves leveraging dynamic range: the ability to navigate seamlessly between high-level strategy and hands-on execution.

• You are a problem-solver. You love running towards the challenges because you are laser-focused on finding the solution, knowing that solving the hard problems delivers the biggest impact.

• You are a high-trust collaborator. You are ambitious for the team, not just yourself. You embrace our challenge culture by giving and receiving ongoing feedback—knowing that candor delivered with clarity and respect is the truest form of teamwork and the fastest way to earn trust.

• You are a learner. You have a true growth mindset and are obsessed with your own development, actively seeking feedback to become a better partner and a stronger teammate. You love what you do and you do it with purpose.

What We’re Looking for (Minimum Qualifications)

• Bachelor's degree in Computer Science, or a related technical field

• 10+ years of experience as a Machine Learning Engineer or Scientist, with a proven track record of delivering successful projects in cybersecurity

• Strong proficiency in Algorithms, Game Theory and Optimization, Verification, and ML libraries and frameworks

• Extensive experience in data modeling, feature engineering, model development, and error analysis

• Excellent communication skills with the ability to translate complex technical concepts to stakeholders and peers

What Will Make You Stand Out (Preferred Qualifications)

• Proven track record of designing, building and shipping end-end applications at scale, with familiarity with multi-agent systems and orchestration frameworks

• Deep expertise with cloud infrastructure such as AWS or GCP for AI workloads

• Strong experience with agent architectures and SOTA AI frameworks, along with contributions to open-source ML projects or top-tier research publications

#LI-JM1 #LI-Hybrid

Role

We are hiring a Principal Software Development Engineer to be a founding member of our AI Security Team, offering the chance to build a high-reliability, low-latency AI security solution designed to scale for hundreds of millions of users. In this role, reporting to the Director, Software Development Engineering, you will be responsible for designing and implementing core infrastructure components and distributed systems while collaborating closely with various stakeholders throughout the development lifecycle. This is a hybrid role, reporting in to the San Jose, CA office 3 days a week.  

What you’ll do (Role Expectations)

• Architect, develop, and optimize a low-latency, high-throughput AI Security plane utilizing Rust, specifically leveraging its async/await model for highly efficient I/O and service-oriented architecture.
• Build resilient, distributed, and scalable systems, emphasizing concurrency, fault tolerance, and robust messaging protocols.
• Implement and maintain gRPC services and APIs to ensure seamless integration of the AI Security plane with control and orchestration infrastructure.
• Systematically enhance performance across the entire stack, including LLM models, by employing profiling tools for both kernel-space and user-space components.
• Contribute actively to the team through technical documentation, system design reviews, code reviews, and by mentoring junior engineering staff.Lead complex, multi-functional projects and initiatives, defining the technical roadmap and driving execution across teams.

Who You Are (Success Profile)

• Drive the mission with an owner's mindset, seamlessly bridging high-level strategy and detailed, hands-on execution.
• Actively seek challenges and find complex solutions that deliver maximum impact.
• Deeply empathize with internal and external stakeholders, anchoring every decision in addressing their real-world problems.
• Maintain strong technical curiosity, continually seeking more secure, scalable, and effective methods to accelerate transformation.
• Connect your work to the company's broader mission, designing solutions to support high-growth, global organizational needs.

What We’re Looking for (Minimum Qualifications)

• 12+ years of software engineering experience
• Deep experience in systems programming using Rust, with a focus on asynchronous frameworks such as Tokio or async-std.
• Proven ability to design and implement horizontally scalable, highly available, and observable distributed systems.
• Strong command of Linux internals, including kernel-user space interaction, networking, sockets, and namespaces.
• Skilled in performance instrumentation, containerized environments, Git workflows, and CI/CD pipelines.

What Will Make You Stand Out (Preferred Qualifications)

• Expert in systems languages such as C/C++ or Rust, with a focus on performance optimization.
• Deep understanding of Linux networking stacks, Kubernetes networking, service meshes, and LLM model optimization.
• Practical experience with gRPC, Protobufs, and L4-L7 networking protocols, including TCP/IP, TLS, QUIC, HTTP, and WebSockets (WSS).
• Direct experience in validating AI-driven products, including understanding of model performance metrics and MLOps principles.

#LI-BH1
#LI-Hybrid

Role

We are looking for a Principal Product Manager to join our Product Management team. This is a hybrid role based in San Jose, CA (3 days a week at HQ), reporting to the Senior Director, Product Management. You will lead the foundational aspects of Zscaler Architecture to address innovative cybersecurity solutions.

What you’ll do (Role Expectations)

• Define the product strategy and execution for Zscaler Cyber Security to ensure alignment with customer needs and the evolving market landscape
• Lead cross-functional collaboration with engineering, sales, and marketing teams to innovate and bring breakthrough cybersecurity solutions to market
• Engage with global customers to gather feedback, identify market opportunities, analyze competition, and anticipate emerging trends
• Deliver an intuitive administrator experience that simplifies complex security operations with actionable, data-driven insights

Who You Are (Success Profile)

• You thrive in ambiguity. You're comfortable building the path as you walk it, seeing ambiguity not as a hindrance but as the raw material to build something meaningful.
• You act like an owner. Your passion for the mission fuels your bias for action, and you navigate seamlessly between high-level strategy and hands-on execution.
• You are a problem-solver. You seek out challenges because you are energized by finding solutions, knowing that solving the hard problems delivers the biggest impact.
• You are customer-obsessed. You build deep empathy for the customer and anchor your decisions in solving their real-world problems.
• You are data-driven. You use data and analytics to find the truth, measure what matters, and guide informed decisions.

What We’re Looking for (Minimum Qualifications)

• 8+ years of product management experience with deep expertise in cybersecurity
• Demonstrated deep experience and comprehensive market knowledge in cybersecurity
• Track record of building effective cross-functional relationships, specifically with engineering teams
• Experience working directly with customers on security feature requirements and feedback
• Bachelor’s or Master’s degree in Computer Science, Engineering, or a related field

What Will Make You Stand Out (Preferred Qualifications)

• MBA or another advanced business degree
• Experience in launching new products from the incubation stage

#LI-Hybrid 

#LI-CM3

Role

We are looking for a Staff Site Reliability Engineer (Automation) to join our Engineering team. This is a hybrid role based in San Jose, CA (3 days in office), reporting to the Director, Site Reliability Engineer. You will be a key driver in provisioning and deploying new infrastructure, focusing heavily on infrastructure automation. Your expertise will help manage how customer traffic is routed within the cloud and ensure seamless troubleshooting across hardware and automated systems.

What you’ll do (Role Expectations)

• Manage and maintain large-scale distributed systems using an infrastructure-as-code approach
• Develop and enhance tools to automate the deployment and management of large-scale services, focusing on reliable system architecture and maintaining high code quality
• Diagnose and resolve issues by editing code, adjusting infrastructure configurations, conducting performance and network analysis, and creating reusable tools
• Develop automation solutions and manage services efficiently using version-controlled infrastructure-as-code
• Support mission critical services and participate in on-call rotations as needed.

Who You Are (Success Profile)

• You act like an owner. Your passion for the mission fuels your bias for action. You operate with integrity because you genuinely care about the outcome. You adapt to what’s needed, navigating seamlessly between high-level strategy and hands-on execution.
• You are a problem-solver. You seek out challenges because you are energized by finding solutions, knowing that solving the hard problems delivers the biggest impact.
• You are a learner. You have a true growth mindset and never stop developing yourself, actively seeking feedback to become a better partner and a stronger teammate. You love what you do and you do it with purpose.
• You are driven by innovation. You have a deep curiosity for how things work and are energized by solving complex technical challenges. You believe in the power of technology to accelerate transformation and are always looking for a better, more secure, and scalable way.
• You are resilient and adaptable. You view change as an opportunity and setbacks as temporary. You maintain composure and focus in high-pressure situations, guiding yourself and your team through complexity with a steady, positive hand.

What We’re Looking for (Minimum Qualifications)

• 5+ years of relevant experience in site reliability or systems engineering
• Proficiency with Python or Ansible for automation tasks as well as proficiency with interacting with external APIs. 
• Demonstrated experience building and maintaining automation solutions
• Strong background in systems administration, specifically with Linux or other major operating systems
• Bachelor’s degree in Computer Science, a related field, or equivalent practical experience

What Will Make You Stand Out (Preferred Qualifications)

• Hands-on experience with Systems Kickstart using PXE and monitoring and observability tools like Prometheus, Grafana, or Nagios. 

#LI-Hybrid #LI-KM9

Role

We are looking for a Sr. Staff Technical Program Manager, Platform Services to join our Cloud Operations - Platform Services department, reporting to the Sr. Director, Cloud Operations - Platform Services. This position is available as a remote or hybrid role at our San Jose HQ coming into the office 3 days per week. You will support our maturing platform through a unique blend of technical program management and vendor management skills. Your expertise in data center services, infrastructure, and carrier networks will be critical in delivering creative solutions and executing high-impact projects in a dynamic global environment.

What you’ll do (Role Expectations)

• Plan, source, negotiate, and deliver complex data center projects globally from inception to deployment

• Negotiate with data center and carrier providers for colocation space, IP transit, dark fiber, and wave services while ensuring regional compliance

• Conduct regular business and service reviews with global vendors to maintain high standards of service and delivery

• Collaborate with technical and product teams to assess business requirements and track delivery of services to ensure timely utilization

• Communicate updates to cross-functional partners, tailoring messaging from executive summaries to detailed technical briefings

Who You Are (Success Profile)

• You thrive in ambiguity. You're comfortable building the path as you walk it. You thrive in a dynamic environment, seeing ambiguity not as a hindrance, but as the raw material to build something meaningful.

• You act like an owner. Your passion for the mission fuels your bias for action. You operate with integrity because you genuinely care about the outcome. True ownership involves leveraging dynamic range: the ability to navigate seamlessly between high-level strategy and hands-on execution.

• You are a problem-solver. You love running towards the challenges because you are laser-focused on finding the solution, knowing that solving the hard problems delivers the biggest impact.

• You are a high-trust collaborator. You are ambitious for the team, not just yourself. You embrace our challenge culture by giving and receiving ongoing feedback—knowing that candor delivered with clarity and respect is the truest form of teamwork and the fastest way to earn trust.

• You are a learner. You have a true growth mindset and are obsessed with your own development, actively seeking feedback to become a better partner and a stronger teammate. You love what you do and you do it with purpose.

What We’re Looking for (Minimum Qualifications)

• 8+ years of project management experience specifically in data center operations, global carrier services, or related infrastructure roles

• Proven experience in vendor management, including commercial agreements and contract negotiations

• Bachelor’s degree in Computer Science, Engineering, Information Technology, or a related field

• Deep technical understanding of cloud and data center operations, infrastructure, and carrier networks

What Will Make You Stand Out (Preferred Qualifications)

• Proven track record of executing on tight timelines and delivering high-quality work in a high-growth environment

• Strategic thinker with an intellectually curious mindset and a drive to find answers across complex organizations

• Expert proficiency in operational tools such as Jira, Asana, and Google Suite for daily project tracking and reporting

#LI-hybrid #LI-JG1

Role

We are looking for a Senior Staff Software Development Engineer (C/C++, TCP/IP, Datapath) to join our Zero Trust Exchange team. This is a hybrid role based onsite in San Jose three days a week reporting to the Sr. Manager, Software Development Engineering. As a Senior Staff Software Engineer, you will architect and build next generation products. By designing high-performance, ultra-low-latency distributed systems, you will directly drive our transformation in cloud-based security while ensuring a seamless, lightning-fast experience for a rapidly scaling global user base.

What you’ll do (Role Expectations)

• Build and scale the Data Plane for Zscaler's Workload Security product, directly shaping the future of cloud-based microsegmentation
• Develop and implement cutting-edge, eBPF-based distributed host firewalls across Linux and/or Windows environments
• Write highly efficient, system-level C/C++ code to optimize the network datapath and process packets at ultra-high speeds with zero perceived latency
• Navigate OS-level architecture in Linux, while stepping in to tackle Windows system development (non-driver) to ensure seamless cross-platform security
• Design distributed system components that maintain high responsiveness and ultra-low latency during high-load, enterprise-scale traffic

Who You Are (Success Profile)

• You act like an owner. Your passion for the mission fuels your bias for action. You operate with integrity because you genuinely care about the outcome. You adapt to what’s needed, navigating seamlessly between high-level strategy and hands-on execution.
• You are a problem-solver. You seek out challenges because you are energized by finding solutions, knowing that solving the hard problems delivers the biggest impact.
• You are driven by innovation. You have a deep curiosity for how things work and are energized by solving complex technical challenges. You believe in the power of technology to accelerate transformation and are always looking for a better, more secure, and scalable way.
• You are a pragmatic builder. You are obsessed with creating, iterating, and shipping. You aren't afraid to roll up your sleeves and build the first version yourself, balancing the drive for technical excellence with the need to deliver value to users quickly.
• You think at scale. You connect your day-to-day work to the larger company mission and think globally. You build solutions, processes, and teams that are not just effective today but are built to last and support a high-growth, global organization.

What We’re Looking for (Minimum Qualifications)

• 8+ years of heavy, hands-on system-level coding experience in C or C++
• Proven track record working directly on networking product lines, firewalls, or deep datapath optimization
• Strong system-level understanding of Linux operating systems, with the willingness to work within Windows environments as needed
• In-depth understanding of the TCP/IP stack, performance parameters, and socket programming
• Experience delivering complete software lifecycles for highly distributed, high-volume enterprise applications

What Will Make You Stand Out (Preferred Qualifications)

• Direct, hands-on experience with eBPF and/or Windows Filter Platform (WFP)
• Experience in endpoint security, microsegmentation, or tackling similar scale
• A strong foundational understanding of cybersecurity principles that complements your core networking expertise

#LI-Hybrid #LI-KM9

We are looking for a Sr. Supply Chain Operations Manager to join our Cloud Ops team. This is a Hybrid role based onsite in San Jose three days a week, reporting to the Senior Director, ZTE Supply Chain and Logistics. We are seeking an experienced Supply Chain Operations Manager to join our fast-paced, dynamic global data center team. You will be responsible for supplier selection and relationship management across various categories, including integrators, VARs, and OEMs, while overseeing and managing inventory at both supplier and data center locations across global regions.

What you’ll do (Role Expectations)

• Drive global supplier relationship management to ensure operational excellence and strategic partnership health
• Lead sourcing initiatives across critical categories including integrators, VARs, and OEMs
• Execute cost optimization strategies to maximize value and efficiency across the supply chain
• Manage comprehensive planning and forecasting cycles to support global data center demands
• Provide rigorous inventory oversight at supplier and data center locations to ensure global availability

Who You Are (Success Profile)

• You act like an owner. Your passion for the mission fuels your bias for action. You operate with integrity because you genuinely care about the outcome. You adapt to what’s needed, navigating seamlessly between high-level strategy and hands-on execution.
• You are a problem-solver. You seek out challenges because you are energized by finding solutions, knowing that solving the hard problems delivers the biggest impact.
• You are a high-trust collaborator. You are ambitious for the team, not just yourself. You embrace our challenge culture by giving and receiving ongoing feedback—knowing that candor delivered with clarity and respect is the truest form of teamwork and the fastest way to earn trust.
• You operate with urgency. You understand that in a high-growth environment, speed and quality are not mutually exclusive. You have a relentless focus on execution and a bias for action, delivering high-impact results quickly to win for the customer and the team.
• You are data-driven. You use data and analytics to find the truth, measure what matters, and guide informed decisions. You value evidence over assumptions, replacing "I think" with "I know" to drive better outcomes.

What We’re Looking for (Minimum Qualifications)

• Significant hands-on experience managing global supply chain operations
• Proven track record in strategic supplier management and partnership development
• Demonstrated expertise in forecasting and planning within complex organizational structures
• Direct experience in inventory sizing and multi-location inventory management
• Strong background in driving and measuring supplier performance management

What Will Make You Stand Out (Preferred Qualifications)

• A history of flawless operational execution in high-growth, fast-paced environments
• Advanced influencing skills with a proven ability to drive results across organizational boundaries
• High degree of technical savvy regarding supply chain systems and data center infrastructure

#LI-Hybrid #LI-KM9

Role

We are looking for a Sr. Software Development Engineer, Nanolog to join our team. This is a Hybrid (San Jose, 3 days in office) role, reporting to the Sr. Director, Software Engineering in the Zero Trust Exchange department.

You will play a critical role in the evolution of the Zscaler Nanolog Service, driving the design and optimization of our proprietary time series database. By identifying system bottlenecks and implementing kernel-level enhancements, you will ensure our platform continues to deliver high-performance, scalable security solutions for our global customer base.

What you’ll do (Role Expectations)

• Design, develop, and test enhancements to the Zscaler Nanolog Service powered by the proprietary timeseries database
• Profile and analyze system performance, identify bottlenecks, and deliver code improvements in areas such as memory management, file I/O, and data structures
• Stay updated on emerging database technologies and trends to evaluate new concepts for our database kernel
• Work closely with cross-functional teams, including product managers and other engineering leads, to define and prioritize technical requirements
• Troubleshoot and debug complex database issues reported by internal teams or customers

Who You Are (Success Profile)

• You thrive in a dynamic environment, seeing ambiguity not as a hindrance, but as the raw material to build something meaningful.
• You act like an owner, operating with integrity because you genuinely care about the outcome.
• You seek out challenges because you are energized by finding solutions, knowing that solving the hard problems delivers the biggest impact.
• You are customer-obsessed, championing their needs from start to finish because their success is our success.
• You are driven by innovation, believing in the power of technology to accelerate transformation and always looking for a better, more secure, and scalable way.

What We’re Looking for (Minimum Qualifications)

• 3+ years of experience on Unix/Linux platforms, with strong proficiency in C/C++, Python or Java
• Deep expertise in Unix/Linux Operating System internals and command-line utilities to build, debug, and optimize high-performance services
• Solid understanding of distributed systems and experience building scalable systems
• Deep proficiency in advanced data structures and algorithms

What Will Make You Stand Out (Preferred Qualifications)

• Hands-on experience with Ansible for automation
• Familiarity with cloud platforms (AWS, GCP, or Azure) and virtualization technologies like Nutanix or KVM

#LI-Hybrid #LI-YC2

We are looking for Senior Rust Developers for various teams across our Engineering Org. There is some flexibility regarding location, however you must be based in the United States and preferably on the West Coast.  Join us to build a new platform from the ground up that can scale hundreds of millions of users with high reliability and low latency. You will design and implement distributed system and core infrastructure components while collaborating closely with various stakeholders.

What you’ll do (Role Expectations)

• Design and build a low-latency, high-throughput data forwarding plane using Rust, leveraging its async/await model for efficient I/O and service-oriented infrastructure
• Develop distributed, scalable systems with a focus on concurrency, fault tolerance, and messaging
• Implement and maintain gRPC-based APIs and services to integrate forwarding plane capabilities with control and orchestration layers
• Optimize system performance through profiling tools across kernel-space and user-space
• Engage in code reviews, system design discussions, technical documentation, and mentoring junior engineers

Who You Are (Success Profile)

• You act like an owner, fueling your bias for action with a passion for the mission and navigating seamlessly between high-level strategy and hands-on execution.
• You are a problem-solver who seeks out challenges and is energized by finding solutions to hard problems that deliver the biggest impact.
• You are customer-obsessed, building deep empathy for internal and external customers and anchoring every decision in solving their real-world problems.
• You are driven by innovation and technical curiosity, constantly looking for better, more secure, and scalable ways to accelerate transformation.
• You think at scale, connecting your work to the larger company mission and building solutions that support a high-growth, global organization.

What We’re Looking for (Minimum Qualifications)

• Deep experience coding with Rust, particularly in systems programming and async frameworks like Tokio or async-std
• Proven expertise in building resilient, observable, and horizontally scalable distributed systems
• A strong understanding of system-level programming, including networking, namespaces, sockets, and kernel-user space interaction
• Proficiency in container-based environments, Git, CI/CD workflows, and performance instrumentation

What Will Make You Stand Out (Preferred Qualifications)

• Experience with systems languages like C/C++ or Go, particularly in performance-critical environments
• Familiarity with Linux networking stacks, kernel-space technologies such as eBPF or DPDK, and Kubernetes networking or service meshes
• Hands-on experience with gRPC, Protobufs, and L2–L4 networking protocols including TCP/IP, QUIC, or routing encapsulations

Disclaimer: At Zscaler, we are continuously seeking innovative and driven professionals to join our world-class team. By completing the information request below, you will be considered for future opportunities that align with your area of expertise.

Role 

We are looking for a Staff Software Development Engineer, Nanolog to join our team. This is a Hybrid (San Jose, 3 days in office) role, reporting to the Sr. Director, Software Engineering in the Zero Trust Exchange department. You will play a critical role in the evolution of the Zscaler Nanolog Service, driving the design and optimization of our proprietary time series database. By identifying system bottlenecks and implementing kernel-level enhancements, you will ensure our platform continues to deliver high-performance, scalable security solutions for our global customer base.

What you’ll do (Role Expectations)

• Developing and maintaining the Query layer using Java, Python or Go within a Kubernetes environment
• Designing, implementing, and deploying Kubernetes clusters that are scalable and reliable
• Developing monitoring systems and deploy services in the cloud
• Troubleshooting and resolving issues related to Kubernetes clusters, containers, and microservices
• Contributing to the overall reliability, scalability, and security of applications in cloud-native environments

Who You Are (Success Profile)

• You are a problem-solver. You seek out challenges because you are energized by finding solutions, knowing that solving the hard problems delivers the biggest impact.
• You are a learner. You have a true growth mindset and never stop developing yourself, actively seeking feedback to become a better partner and a stronger teammate. You love what you do and you do it with purpose.
• You are data-driven. You use data and analytics to find the truth, measure what matters, and guide informed decisions. You value evidence over assumptions, replacing "I think" with "I know" to drive better outcomes.
• You think at scale. You connect your day-to-day work to the larger company mission and think globally. You build solutions, processes, and teams that are not just effective today but are built to last and support a high-growth, global organization.
• You lead with integrity. You do the right thing, even when it’s hard. You hold yourself and others to a high standard of accountability and build trust by matching your words with consistent, transparent action.

What We’re Looking for (Minimum Qualifications)

• 5+ years of experience with Programming languages like Java, Python, or Golang
• 3+ years of experience in Kubernetes, Docker, and Kafka
• 2+ years of public cloud experience (AWS,GCP, or Azure)
• Expertise in designing, analyzing, and troubleshooting large-scale distributed systems
• Experience with Infrastructure as Code

What Will Make You Stand Out (Preferred Qualifications)

• Experience in continuous monitoring, vulnerability scanning, patching, and reporting
• Experience with multiple cloud providers (AWS, Azure) and both relational and non-relational databases for microservices

#LI-Hybrid #LI-YC2

We are looking for Principal Rust Developers to join our Platform Convergence Team. This is a hybrid role based in San Jose, CA or Bellevue, WA reporting to the Sr. Director, Software Engineering. Join us to build a new platform from the ground up that can scale hundreds of millions of users with high reliability and low latency. You will design and implement distributed system and core infrastructure components while collaborating closely with various stakeholders.

What you’ll do (Role Expectations)

• Design and build a low-latency, high-throughput data forwarding plane using Rust, leveraging its async/await model for efficient I/O and service-oriented infrastructure
• Develop distributed, scalable systems with a focus on concurrency, fault tolerance, and messaging
• Implement and maintain gRPC-based APIs and services to integrate forwarding plane capabilities with control and orchestration layers
• Optimize system performance through profiling tools across kernel-space and user-space
• Engage in code reviews, system design discussions, technical documentation, and mentoring junior engineers

Who You Are (Success Profile)

• You act like an owner, fueling your bias for action with a passion for the mission and navigating seamlessly between high-level strategy and hands-on execution.
• You are a problem-solver who seeks out challenges and is energized by finding solutions to hard problems that deliver the biggest impact.
• You are customer-obsessed, building deep empathy for internal and external customers and anchoring every decision in solving their real-world problems.
• You are driven by innovation and technical curiosity, constantly looking for better, more secure, and scalable ways to accelerate transformation.
• You think at scale, connecting your work to the larger company mission and building solutions that support a high-growth, global organization.

What We’re Looking for (Minimum Qualifications)

• 12+ years in software development, with extensive experience coding with Rust, particularly in systems programming and async frameworks like Tokio or async-std
• Proven expertise in building resilient, observable, and horizontally scalable distributed systems
• Strong understanding of Linux fundamentals, including networking, namespaces, sockets, and kernel-user space interaction
• Proficiency in container-based environments, Git, CI/CD workflows, and performance instrumentation

What Will Make You Stand Out (Preferred Qualifications)

• Experience with systems languages like C/C++ or Go, particularly in performance-critical environments
• Familiarity with Linux networking stacks, kernel-space technologies such as eBPF or DPDK, and Kubernetes networking or service meshes
• Hands-on experience with gRPC, Protobufs, and L2–L4 networking protocols including TCP/IP, QUIC, or routing encapsulations

#LI-JM1

#LI-Hybrid

Role

We are looking for a Cybersecurity Risk Management Principal to join our team. This is a hybrid role, going in to the San Jose, CA office 3 days a week.  You'll be reporting to the Sr. Director, Enterprise Risk Management within the Security GRC department. You will serve as a technical leader and subject matter expert, conducting sophisticated risk assessments and maintaining the strategic risk register to protect our global infrastructure. You'll bridge the gap between deep technical adversary tactics and high-level business impact to drive remediation across the enterprise.

What you’ll do (Role Expectations)

• Lead comprehensive cyber risk assessments using qualitative and quantitative methods, such as FAIR, to identify and articulate threats to business stakeholders

• Build and maintain a dynamic cyber risk register, ensuring prioritized risks and mitigation strategies are tracked and socialized with executive leadership

• Run the day-to-day operations for Security Policy Exceptions and Risk Acceptance processes to ensure compliance and balanced risk-taking

• Partner with Internal Audit, Compliance, and Security teams to embed risk management frameworks deeply into the enterprise risk lifecycle

• Apply the MITRE ATT&CK framework to analyze adversary techniques and translate that intelligence into actionable enhancements for the organization’s security posture

Who You Are (Success Profile)

• You thrive in ambiguity. You're comfortable building the path as you walk it. You thrive in a dynamic environment, seeing ambiguity not as a hindrance, but as the raw material to build something meaningful.

• You act like an owner. Your passion for the mission fuels your bias for action. You operate with integrity because you genuinely care about the outcome. True ownership involves leveraging dynamic range: the ability to navigate seamlessly between high-level strategy and hands-on execution.

• You are a problem-solver. You love running towards the challenges because you are laser-focused on finding the solution, knowing that solving the hard problems delivers the biggest impact.

• You are a high-trust collaborator. You are ambitious for the team, not just yourself. You embrace our challenge culture by giving and receiving ongoing feedback—knowing that candor delivered with clarity and respect is the truest form of teamwork and the fastest way to earn trust.

• You are a learner. You have a true growth mindset and are obsessed with your own development, actively seeking feedback to become a better partner and a stronger teammate. You love what you do and you do it with purpose.

What We’re Looking for (Minimum Qualifications)

• Bachelor’s degree in Cybersecurity, IT, Computer Science, or a related field

• 10+ years of experience in cybersecurity risk management with a focus on risk assessments and threat modeling

• Proficiency in the FAIR framework for risk quantification and the MITRE ATT&CK framework

• Expert-level communication skills with the ability to translate complex technical risks into clear, actionable insights for business audiences

• A results-driven approach to security risk management with a proven track record of solving complex security challenges

What Will Make You Stand Out (Preferred Qualifications)

• Advanced certifications such as CISA, CISSP, CISM, CRISC, or FAIR

• A Master’s degree in a technical or business-aligned field

• Prior experience leading a Compliance or Cyber Risk management function within the technology industry

#LI-BH1 #LI-Hybrid

Role

We are looking for a Senior Manager of Global Commercial Compliance to join our Global Commercial Compliance department, reporting to the Director of Technology Compliance. This is a remote or hybrid role if based in San Jose, California. You will lead and scale our global commercial compliance program across international, public sector, privacy, and AI-related assurance frameworks. In this role, you will drive strategy and operational execution for key customer and regulator-facing commitments, ensuring a strong, audit-ready posture across multiple global standards.

What you’ll do (Role Expectations)

• Own and evolve the global commercial compliance strategy across international and public sector assurance programs to align with customer and regulatory expectations

• Build scalable compliance programs that unify requirements across frameworks like ISO, SOC, and PCI, incorporating privacy-by-design and AI governance

• Lead internal audit activities and end-to-end external assessments while serving as the primary liaison to third-party certification bodies

• Establish compliance health metrics and dashboards to track control performance, evidence maturity, and remediation cycle times

• Provide executive-ready reporting on compliance posture and risk trends to senior leadership and relevant governance bodies

Who You Are (Success Profile)

• You thrive in ambiguity. You're comfortable building the path as you walk it. You thrive in a dynamic environment, seeing ambiguity not as a hindrance, but as the raw material to build something meaningful.

• You act like an owner. Your passion for the mission fuels your bias for action. You operate with integrity because you genuinely care about the outcome. True ownership involves leveraging dynamic range: the ability to navigate seamlessly between high-level strategy and hands-on execution.

• You are a problem-solver. You love running towards the challenges because you are laser-focused on finding the solution, knowing that solving the hard problems delivers the biggest impact.

• You are a high-trust collaborator. You are ambitious for the team, not just yourself. You embrace our challenge culture by giving and receiving ongoing feedback—knowing that candor delivered with clarity and respect is the truest form of teamwork and the fastest way to earn trust.

• You are a learner. You have a true growth mindset and are obsessed with your own development, actively seeking feedback to become a better partner and a stronger teammate. You love what you do and you do it with purpose.

What We’re Looking for (Minimum Qualifications)

• Bachelor’s degree in Information Security, Information Systems, Computer Science, or a related field

• 7–10+ years of progressive experience in compliance, assurance, audit, or risk management, including leadership of global programs

• Working knowledge of frameworks such as ISO 27001, ISO 22301, SOC 2, PCI DSS, C5, and IRAP with the ability to support AI governance concepts

• Proven ability to manage audits end-to-end, including evidence strategy, control testing, and stakeholder coordination

• Strong track record of leading cross-functional initiatives in complex, fast-paced environments

What Will Make You Stand Out (Preferred Qualifications)

• Relevant professional certifications such as CISA, CISSP, CISM, CRISC, or ISO 27001 Lead Auditor

• Experience building compliance infrastructure and maturing evidence quality within cloud and SaaS control environments

• Ability to influence at the executive level and drive alignment across Product, Engineering, and GTM stakeholders

#LI-hybrid #LI-JG1