The Team

This role can sit in our NYC HQ on a hybrid basis, or it can be fully remote while working from a location based in either Eastern or Central time zones. We are looking for an experienced Senior Engineer for our SRE, Atlas team to support, maintain and grow the Atlas platform. As a senior SRE, you will be expected to be able to design & build complex systems, operate with autonomy and act as owner for everything you do. 

The SRE Atlas team works alongside the various Atlas software engineering teams to provide expertise about running systems at scale, build new tooling and automation and perform essential maintenance of the Atlas fleet. 

This is an SRE team, which means you can expect a highly hands-on approach, tackling the technical challenges of implementing large scale solutions that have the ability to impact our customer’s most crucial workloads. 

Role Overview

We are seeking a talented Site Reliability Engineer (SRE) with a strong infrastructure background. This role requires engineers to have a customer-first mindset to ensure that everything we do results in a stronger product and a better experience for all Atlas customers. 

The ideal candidate should

• Have 5+ years of experience running critical systems at scale
• Value efficiency in processes and operations, and display a preference for automation over manual processes (“allergic to ops work”)
• Be familiar with a major cloud provider (AWS, Azure, or GCP) and possess the ability to build and operate systems in a multi-cloud environment
• A strong understanding of how to run a large scale Linux environment, including low level fundamentals 
• Firm grasp of at least one modern programming language, beyond basic scripting (Go, Ruby, Python)
• Solid understanding of web and network protocols and standards (HTTP, TLS, DNS, etc)

Special Requirements:

• Be a US Citizen

Expectations

• Participate in the development of a reliable and resilient multi-cloud platform that hosts business critical applications for a wide & varied range of customer applications
• Collaborate with service-owning teams to provide internal support, solve technical challenges and adapt or build tooling to solve novel use cases in a generic fashion
• Participate in a 24/7 on-call rotation to swiftly resolve issues related to any disruption of our customer facing Atlas fleet, ensuring minimal disruption and high availability

About MongoDB

MongoDB is built for change, empowering our customers and our people to innovate at the speed of the market. We have redefined the database for the AI era, enabling innovators to create, transform, and disrupt industries with software. MongoDB’s unified database platform—the most widely available, globally distributed database on the market—helps organizations modernize legacy workloads, embrace innovation, and unleash AI. Our cloud-native platform, MongoDB Atlas, is the only globally distributed, multi-cloud database and is available across AWS, Google Cloud, and Microsoft Azure.

With offices worldwide and nearly 60,000 customers—including 75% of the Fortune 100 and AI-native startups—relying on MongoDB for their most important applications, we’re powering the next era of software.

Our compass at MongoDB is our Leadership Commitment, guiding how and why we make decisions, show up for each other, and win. It’s what makes us MongoDB. 

To drive the personal growth and business impact of our employees, we’re committed to developing a supportive and enriching culture for everyone. From employee affinity groups, to fertility assistance and a generous parental leave policy, we value our employees’ wellbeing and want to support them along every step of their professional and personal journeys. Learn more about what it’s like to work at MongoDB, and help us make an impact on the world!

MongoDB is committed to providing any necessary accommodations for individuals with disabilities within our application and interview process. To request an accommodation due to a disability, please inform your recruiter.

MongoDB, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type and makes all hiring decisions without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Req ID: 426187

Job Location:

Morrisville, NC 27560

Job Type:

Full-time

Expected hours: 40 – 50 per week

Schedule:

• 12 hour shift
• Day shift
• Holidays
• Night shift
• On call
• Overtime
• Weekends as needed

ACT Power Services was created to provide industry leading services for our clients. As an independent service provider for solar and storage technologies, we avoid conflicts of interest and maintain a complete focus on our clients’ needs. We have taken a no-frills approach to developing our organization to ensure our clients are only paying for services that add value. ACT then leverages a world-class team, state of the art technology, and best-in-class operating practices to ensure every facility is operated in a manner that maximizes production, preserves compliance, and ensures the safety of our personnel and communities. Our vision is to reshape the industry’s benchmark for renewable operations and create the next generation of O&M provider.

The ACT Renewables Control Center (The ARCC) is our organization's central nervous system and is responsible for back office technical support, remote operations, and process administration. The Control Center Operator/Engineer will perform monitoring and control, remote investigations, performance analysis, and provide technical support to our field technicians and operators. This is a critical position in our organization and will interface with a wide variety of stakeholders both within and external to the organization. This will also be an opportunity to get involved on the ground floor of our organization and help us shape everything from our policies to our corporate culture.

Responsibilities

• Develop procedures and tools necessary for the efficient operation of a diverse fleet of solar and storage facilities
• Both real-time and long-term monitoring the operation and performance of solar and/or storage projects through remote DAS and SCADA systems.
• Respond to system alarms and abnormal facility conditions by taking remote actions or alerting responsible parties
• Provide a central point of contact and support for plant managers, field operators, utilities, and external clients regarding performance, control, and maintenance schedules.
• Site performance reporting to internal and external stakeholders.
• Root cause analysis and performance improvement recommendations of underperforming systems.

Requirements

• Working knowledge of science and theory of electrical systems
• Experience monitoring, troubleshooting, and/or operation in a power generation facility or other industrial facilities
• Experience with electrical maintenance, including PV technology, DC systems, AC systems, and network communications and monitoring.
• Diagnostic capabilities to troubleshoot and correct a broad range of network or system issues
• Ability to read and understand electrical and mechanical diagrams
• Proficiency with MS Office suite
• Experience working with a computerized maintenance management and scheduling system
• Employees must be able to maintain unescorted access to NERC regulated facilities
• Control Center personnel must complete all ACT provided training requirements necessary for the safe and compliant remote operation of solar and storage facilities
• Work is to be primarily performed in an office environment. However, all personnel are expected to occasionally perform site visits for training and technical support.
• After initial training, this position will require a rotating shift schedule, as well as on-call periods, and candidate is expected to be available holidays/weekends as required.

Benefits

• 401(k) with employer match
• Health Insurance 
• Dental Insurance
• Vision Insurance 
• Flexible Spending Account 
• Health Savings Account
• Short-term and Long-term disability 
• Critical illness 
• Paid Time Off
• Parental Leave
• Paid Holidays
• Employee assistance program
• Life insurance
• Opportunities for advancement
• Training and Development 
• Legal and Identity Theft
• Pet Insurance 

Act Power Services does not accept any unsolicited resumes or referrals from any third-party recruiting firms or agencies.

THE ROLE:

Are you passionate about driving innovation in the data storage industry? Are you skilled in crafting technical solutions that exceed customer expectations? If so, we have an exciting opportunity for you! Pure Storage, a leader in the data storage and flash technology space, is seeking a talented and motivated Senior Pre-Sales Systems Engineer to join our dynamic team selling into the exciting SLED market of North and South Carolina.

As a Senior Pre-Sales Systems Engineer, you will play a crucial role in understanding our customers' unique challenges and tailoring Pure Storage solutions to meet their specific needs. Collaborating closely with the sales team, you will act as a technical expert during the sales process, helping to showcase the value of our products and services.

WHAT YOU’LL DO:

• Develop an exhaustive understanding of what drives a customer’s business and what motivates their decision making
• Connect the dots from technology solutions, inclusive of the Pure Storage portfolio and others from the ecosystem, to measurable customer business outcomes
• Partner closely with account managers, specialists and channel partners to create a seamless and holistic customer experience and strategy to drive revenue growth and net new business
• Delight customers and teammates with your technical leadership and domain expertise on storage products, distributed storage architectures, file systems, and competitive storage offerings in the DAS, NAS and SAN product spaces
• Take control of evaluations,  benchmarks and system configurations
• Build and deliver technical product and architecture presentations with vigor to customers and lock in the technical win with clients and prospective accounts
• Capture requirements and translate Customer’s business needs into innovative solutions to accelerate their growth and capacity
• Seek out and spur new opportunities for interoperability, functional, and performance testing/validation
• Promote mutual roadmap and planning exchanges
• Liaise with product and technical marketing to produce materials (i.e. whitepaper, web presentations) that support overall alliance plans and objectives
• Stay current with the competition and ensure that materials accurately reflect the latest, differentiated solution positioning
• Move with market trends and competitive landscape to promote thought leadership within our organization
• Lead by example living the Pure Values:  Persistence, Creativity, Teamwork, Ownership and Customer-first  

WHAT YOU BRING:

• Pre-sales experience is required
• Candidate must reside in the Raleigh, NC area 
• 5 or more years of relevant experience, mixed among technology, design, and communications required. Experience supporting the sales of enterprise storage, networking, systems, cloud, or software to enterprise accounts preferred
• Deep understanding of the architecture, design and implementation of multi-tiered client/server and web-based computing solutions
• Preference may be given to candidates with experience in the SLED vertical 
• Must have a familiarity with modern web architecture a plus (LAMP stack, scale-out vs scale-up architectures, AWS well-architected framework, microservices architecture)
• Prior experience in targeting new prospects and converting them into clients
• Contribute significant portions and/or lead responses to RFPs, RFQs and RFIs
• Superior knowledge of current and emerging storage architectures (FC, iSCSI, NAS, OSD, SAN)
• Previous experience with Linux, NFS file systems and Linux distributed network environment
• Installation/configuration of distributed computing, multiprocessing, virtual memory subsystem, storage subsystems architecture, shared memory architectures, cache architectures, windowing systems
• Strong knowledge of digital transformation to a Cloud Native architecture, On-Prem, Public Cloud, Provisioning Automation, and Containers
• Knowledge of VMware, Local Area Networking, Ethernet, TCP/IP and general networking
• Familiarity with AWS, Azure, GCP, containers, k8s and microservices architectures a plus
• Curiosity and passion around technology and explaining and showing new technology platforms and concepts to customers
• Familiarity with storage-intensive applications and their requirements such as structured databases (SQL, Oracle) is highly desirable
• Excellent verbal and written interpersonal skills

#LI-REMOTE

#LI-JL4

Who We Are:

At Bandwidth, your music matters when you are part of the BAND.  We celebrate differences and encourage BANDmates to be their authentic selves.  #jointheband

What We Are Looking For:

A Sr. Software Developer (Infrastructure) that will help us build the platform and tools that help Bandwidth engineers ship better software, faster.

Bandwidth powers brands like Google, Microsoft, Zoom, and GoDaddy with intelligent voice, messaging, 911 access, and phone number services, all on our own nationwide, all-IP network. We're the infrastructure layer that global enterprises trust to connect their customers.

Our Software Infrastructure team owns the "paved road." The platform, tools, and systems that let every Bandwidth engineer build and ship with confidence. We're looking for someone who wants to help take that further: an engineer who sees AI not as a tool to adopt, but as a platform to build.

You'll play a key role in helping make Bandwidth an AI-first engineering organization.

What you'll do

• Design and operate Bandwidth's AI infrastructure layer, including our LLM gateway, model routing, and cost controls, so every engineering team can experiment with AI tools safely and cheaply.
• Build and maintain the "paved road" of developer tooling and platform services that help engineers ship faster with less friction.
• Drive adoption of AI coding tools (Claude Code, Copilot, and others) by building enablement systems, prompt libraries, MCP server integrations, and internal tooling that make AI feel obvious, not optional.
• Connect AI to the systems engineers already use (Jira, Confluence, Slack, GitHub) so context flows to wherever work happens.
• Measure what actually matters: engineer velocity, build times, reversion rates, and real shipping outcomes. Not vanity metrics.
• Stay ahead of the curve on agentic workflows, helping teams evolve from writing every line of code to orchestrating AI systems that handle the toil.

What you need

• 5+ years of experience building and operating web services in production
• Hands-on experience with cloud infrastructure, especially AWS
• Strong coding skills in Python, Go, TypeScript, or similar
• Experience with platform services: CI/CD, secrets management, developer portals, internal tooling
• Familiarity with LLM APIs and the tradeoffs involved in model routing, token cost management, and AI observability
• Experience building tools or services that other engineers depend on day-to-day
• A results-driven mindset. You close the loop, you ship, you measure.
• Bachelor's degree or equivalent experience

Bonus points

• You've built or operated an LLM proxy, AI gateway, or model routing layer
• You've worked on a Developer Experience or Software Platform team before
• You've written infrastructure as code (Terraform, CDK, CloudFormation)
• You've built MCP servers or integrated AI tools with internal systems like Jira, Slack, or GitHub
• You've built tools or services other developers actually use (open source counts)
• You've worked in a startup or high-ambiguity environment where you had to define the requirements yourself

Why this role is different

• The AI landscape is moving fast. We're not looking for someone to standardize a single tool. This team is helping build the infrastructure layer that makes every tool possible. The LLM gateway, the MCP server integrations, the internal tooling that lets engineers experiment without bottlenecks: that's this team's contribution to where Bandwidth is headed.
• The principle is simple: standardize infrastructure, not tools. The aspiration is an engineering organization where every engineer has superpowers, AI is woven into how work gets done by default, and the people building software still deeply understand the systems they're building.

The Whole Person Promise:

At Bandwidth, we’re pretty proud of our corporate culture, which is rooted in our “Whole Person Promise.” We promise all employees that they can have meaningful work AND a full life, and we provide a work environment geared toward enriching your body, mind, and spirit. How do we do that? Well…

• 100% company-paid Medical, Vision, & Dental coverage for you and your family with low deductibles and low out-of-pocket expenses.
• All new hires receive four weeks of PTO.
• PTO Embargo. When you take time off (of any kind!) you’re embargoed from working. Bandmates and managers are not allowed to interrupt your PTO – not even with email.
• Additional PTO can be earned throughout the year through volunteer hours and Bandwidth challenges.
• “Mahalo moments” program grants additional time off for life’s most important moments like graduations, buying a first home, getting married, wedding anniversaries (every five years), and the birth of a grandchild.
• 90-Minute Workout Lunches and unlimited meetings with our very own nutritionist.

SUMMARY

As a Senior Solutions Engineer, you will be responsible for supporting our Enterprise accounts in the Carolinas Region reporting to the regional Manager, Solutions Engineering. You will partner directly with regional account executives to help change our customers view and how they approach cloud security. You will be their trusted advisor for all matters related to cloud security across AWS, Azure, and GCP. We are passionate about technical sales and helping our customers achieve the maximum value from our solution. 

LOCATION

Seeking candidates in North Carolina, preferably in Raleigh or Charlotte. 

WHAT YOU’LL DO

• Partner with the sales team to provide technical leadership to our customers and prospective customers in conjunction with helping our team meet their quarterly sales targets.
• Provide presentations to our customers and prospective customers such as whiteboards, product demonstrations, slides, and proof of value outcomes.
• Help our customers and prospective customers plan in-depth test plans for showing the value of the Wiz platform in their environment (proof of value).
• Invest time in learning new product features, industry related developments, and broadening your overall technical skillset.
• Represent Wiz in technical forums such as trade shows, technical meetups, and industry events.

WHAT YOU’LL BRING

• Ability to deliver world class demonstrations and training experience to our channel customers
• Mastered the technical sales process
• Thrive in a creative technical role assisting partners to build a technical business delivery model
• Experience in a sales engineering role delivering solutions to C-level executives at enterprise customers
• Ability to travel
• Cloud security experience
• AWS/Azure/GCP hands on experience
• Network engineering experience
• Strong operating system, virtual machine, and container knowledge
• Knowledge of risk-based security assessments and frameworks
• Understanding of cloud identity, access, certificates, and keys

BONUS POINTS: 

• Experience with traditional CSPM tools
• SaaS experience
• Awareness of the CI/CD process
• Familiarity with Infrastructure as Code

Senior Solutions Engineer, Raleigh, NC

• What you'll do as a Senior Solutions Engineer

  The Pre-Sales Solution Engineering organization owns the technical sales of the Cloudflare solution portfolio, ensuring maximal business value, fit-for-purpose solution design and adoption roadmap for our customers. Solution Engineering is made up of individuals from a wide range of backgrounds including but not limited to Sales Consultants, Technical Consultants, Technical Support and Program Managers. 

  You are a customer facing technologist within the Cloudflare Solutions Engineering team. You have experience in working in a pre-sales or other technical customer facing role supporting large enterprise accounts or acquiring new enterprise customers, as well as excellent verbal and written communication skills suited to explain the benefits of CloudFlare products and services to existing and potential customers. In this role you will be responsible for partnering with the sales team to understand customer requirements and provide sales support, prepare and deliver technical presentations and demos explaining the benefits of Cloudflare products to existing and potential customers, and run proof of concept trials for customers.

  Specifically, we are looking for you to:

  • Identify and map customer initiatives and business problems to Cloudflare solutions
  • Build relationships and technical champions within customer accounts
  • Develop and present customer presentations at every Enterprise Customer’s organization level
  • Lead demo and proof-of-concept activities for Cloudflare prospects and customers
  • Demonstrate your expertise of Cloudflare with your peers  through the creation of professional content, including white papers, blog posts and other knowledge sharing activities
  • Represent and evangelize Cloudflare externally at Developer, Community, Technology, Cybersecurity and Industry focused events with thought leadership and expertise.
  • Apply in-depth vertical knowledge or domain expertise. Advise on best practices.

  Basic Requirements

  • Previous experience as a Solutions Engineer or other customer facing technical role with CDN, Security, Networking or SaaS
  • Solid communication, written and presentation skills
  • Ability to work on several projects and activities concurrently
  • Highly driven individuals that are curious, team players and work with a sense of urgency
  • Bachelor’s Degree or equivalent in relevant work experience
  • The role requires up to 50% travel to attend meetings with prospects or customers, attend conferences and other industry events, and to collaborate with your Cloudflare teammates.

   

  Examples of one or more desirable skills, knowledge and experience

  • Fundamental understanding of customer network and/or application architectures. 
  • Detailed understanding of workflow from user to application including hybrid architectures with Azure, AWS, GCP.
  • Understanding, knowledge or experience of application and/or network security 
  • Understanding, knowledge or experiences with SaaS application environments
  • Understanding, knowledge or experience with VPN and remote access challenges
  • Understanding, knowledge or experience with SIEM and log analytics platforms 
  • Client OS fundamentals and software distribution

  Other desirable skills areas include:

  • Experience interacting with senior level/executives to communicate a message of network and security transformation
  • Routing, subnetting, split tunnels. SD-WAN, local internet breakout
  • End user and application security risks - DDoS, malware, phishing, viruses
  • Knowledge of competitive market  around CDN providers and internet security technologies

Rithum™ is the world’s most trusted commerce network, accelerating how brands, suppliers, and retailers work together to deliver seamless e-commerce experiences. We provide an unmatched platform for brands and retailers, enabling them to accelerate growth, optimize operations across channels, scale product offerings and enhance margins.

Today, more than 40,000 companies trust Rithum to grow their business across hundreds of channels, representing over $50 billion in annual GMV. Using our commerce, marketing, and delivery solutions, our customers create optimized consumer shopping journeys from beginning to end.

Overview

The Cloud Engineering team in the Platform Engineering organization operates to build a highly available, secure, and scalable cloud infrastructure.

As an Infrastructure Engineer on this team, you ensure that our cloud infrastructure platform is continuously improved, secure, and scaled to meet our clients' needs.  Your responsibilities include creating, monitoring, and automating cloud infrastructure and pipelines, collaborating with engineering teams, security and other platform teams to deliver highly reliable and secure offerings, and providing support for existing solutions and consulting on how to automate their workloads on cloud infrastructure. From code, to compile, to test, to deployment, you are responsible for the software lifecycle beyond just writing code.   In this role, you support and operate a physical datacenter located in Raleigh, North Carolina.

Responsibilities

• Support and operate physical datacenter infrastructure, including servers, storage, networking, and rack-and-stack activities.
• Manage and maintain VMware vSphere / ESXi environments, including host builds, upgrades, patching, and troubleshooting.
• Administer enterprise storage platforms such as Pure Storage and/or NetApp, including provisioning, snapshots, replication, and performance monitoring.
• Perform hardware lifecycle activities: installs, replacements, firmware upgrades, and decommissioning.
• Participate in planned maintenance, change control, and incident response for datacenter systems.
• Build infrastructure-as-code software and other tools providing a foundation for software teams to rapidly build large scale cloud systems.
• Establish a golden AMI pipeline and maintain a continuous patching schedule for all cloud resources.
• Operationalize the resiliency and disaster recovery processes for IaaS landscape.
• Automation of key operating and security processes in IaaS workloads.
• Infrastructure management via Configuration Management platform to ensure security and full stack automation for applications, drive the use of the platform and standards for all applications.
• Drive investigation and resolution of security incidents impacting cloud infrastructure.
• Work closely with security team to address vulnerabilities, evidence gathering and securing our infrastructure.
• Handle the security hardening efforts for major OS distributions to ensure overall compliance and a streamlined service for internal clients.
• Participate in the rotating on-call schedule. Ensure that user emergencies, platform alerts, and support requests are addressed.
• Identify and solve problems in cloud and hybrid environments and the ability to create and implement a new solution from scratch.
• Mentor and develop less experienced engineers.

Qualifications 

Minimum Qualifications  

• 3+ years’ hands-on experience working in a physical datacenter environment.
• Minimum of 2 days on-site in our data center, additional may be required based on business needs.
• Based in the Raleigh-Durham (RDU) area, North Carolina.
• Strong experience with VMware (vSphere / ESXi) in a production setting.
• Experience administering enterprise storage platforms, preferably Pure Storage and/or NetApp.
• Familiarity with server hardware (Dell, HPE, or similar), RAID, BIOS/firmware management.
• Experience following change management and operational best practices.
• Knowledge and experience of high availability and scalability.
• Experience with AWS foundations, including computer, networking, storage, and security.
• Experience architecting containerization solutions in cloud environments like ECS or EKS.
• A strong background in systems engineering, especially with tools like Docker and Kubernetes in Linux and containerized environments
• Expertise in implementing content delivery solutions at the edge.
• A thorough understanding of IAM roles, access management, DNS, load balancing, routing, firewalls, and monitoring tools for cloud and hybrid environments
• Experience deploying and supporting AWS network services, including VPC, Subnets, Route Tables, NACLs, Security Groups, TGW, GWLB, VPC Endpoints, Route53.
• Knowledge of AWS compute, data sources, security technologies, services including EC2, S3, IAM, ECS, EKS, Load Balancers, SCP, RAM, CloudWatch, CloudTrail, WAF.
• Experience architecting and securing regulated enterprise-class cloud services with compliance frameworks like SOC2, NIST, and ISO.
• Experience with logging and monitoring systems like Datadog and Cloudwatch.
• Familiarity and ability to diagnose large systems - how they work and can be operated on a large scale, edge cases, failure modes, behaviors.
• Proficient in writing code/scripting in languages like.
• Automation of infrastructure with CDK, Terraform, and Ansible, as well as containerization using EKS or ECS.
• Ability to diagnose complex distributed systems problems whether it be system, network or code.
  
  

Preferred Qualifications 

• You have a bachelor's degree, or higher, in Computer Science or related field.
• You are capable of operating in a highly collaborative/Agile environment with other team members as well as all software engineering.
• You have the ability to operate independently and self-prioritize work. You are a team player, and an exceptional communicator.
• You enjoy learning new technologies and help foster a collegial environment of continuous improvement and innovation.

Travel Required

Up to 10%

Other Duties

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

What it’s like to work at Rithum 

When you join Rithum, you can expect to work with smart risk-takers, courageous collaborators, and curious minds.

As part of the Rithum team, you are valued, supported, and included. Guided by a transparent culture and accessible, approachable leadership, we offer career opportunities aligned to your ambitions and talents. To ensure work and life balance works for you, we also offer an array of resources to support you and your families, including comprehensive benefits and wellness plans.

At Rithum you will:

• Partner with the leading brands and retailers.
• Connect with passionate professionals who will help support your goals.
• Participate in an inclusive, welcoming work atmosphere.
• Achieve work-life balance through remote-first working conditions, generous time off, and wellness days.
• Receive industry-competitive compensation and total rewards benefits.

We believe in transparency and fairness in our compensation practices.

For this position, the expected base pay range is: $100,000-$145,000 per year. 

This range represents the base pay for the role across all U.S. locations and is determined based on market data, internal equity, and experience. Final compensation may vary depending on geographic location, skills, and relevant experience.In addition to base pay, we offer a discretionary bonus for non-sales roles, a comprehensive benefits package, and, where applicable, sales incentives.

For this position, the expected discretionary bonus is 10% of the annual base salary.

 Benefits 

• Medical, dental and vision benefits: Affordable health care plans and company HSA contributions, starting on Day 1
• A 6% 401(k) match
• Competitive time off package with 20 days of Paid Time Off, 9 Company-Paid holidays, 2 paid floating holidays, 7 paid sick days, 2 Wellness days, and 1 Paid Volunteer Day; at 3 years of service PTO increases to 22 days, and at 5 years it increases to 25 days
• 12 weeks primary caregiver leave & 4 weeks secondary caregiver leave
• Accident, critical illness, and hospital indemnity insurance
• Pet insurance
• Legal assistance and identity theft insurance plans
• Life insurance 2x salary
• Access to the Calm app and the Employee Assistance Program
• $65/month Remote work stipend for internet
• Culture and team-building activities
• Tuition assistance
• Career development opportunities
• Charitable contribution match up to $250 per year

Rithum is an equal opportunity employer. We are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates without regard to race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status or any other protected characteristic. All employment is decided on the basis of qualifications, merit, and business need.

We're committed to providing reasonable accommodations in accordance with the law for qualified applicants. If you require assistance during the interview process due to a medical condition or need support accessing our website or completing the application process, please reach out to us by completing the Accommodations Request Form. Your comfort and accessibility are important to us, and we're here to ensure a seamless experience as you explore opportunities with our team.

Rithum™ is the world’s most trusted commerce network, accelerating how brands, suppliers, and retailers work together to deliver seamless e-commerce experiences. We provide an unmatched platform for brands and retailers, enabling them to accelerate growth, optimize operations across channels, scale product offerings and enhance margins.

Today, more than 40,000 companies trust Rithum to grow their business across hundreds of channels, representing over $50 billion in annual GMV. Using our commerce, marketing, and delivery solutions, our customers create optimized consumer shopping journeys from beginning to end.

Overview

At Rithum the Database Reliability Engineering (DBRE) team is responsible for the availability, reliability, and observability of all database systems. We rely heavily on automation to reduce manual work and are always looking for ways to improve our processes. We currently Manage and optimize a large-scale SQL Server environment spanning hundreds of instances across hybrid infrastructure (onprem VMware and AWS), as well as installations of various relational and NoSQL database platforms including MongoDB, DynamoDB, Elasticsearch, MySQL, Postgres, and Redis. These database systems touch all aspects of the business. On the DBRE team, we have a strong culture of curiosity, honesty, and a love of collaboration and constant learning.  

As a Senior Database Reliability Engineer, you are expected to embody these values and help foster them among your fellow team members. You are responsible for managing a variety of database systems and designing and leading your own projects with a highly technical approach.

Responsibilities

• Ensure maximum availability and reliability of mission-critical database systems across hybrid infrastructure.
• Design, implement, and maintain SQL Server Always-on Availability Groups, clustering, and replication topologies. Constantly improve the observability of all database systems.
• Lead major database upgrade initiatives and modernization efforts. Support other engineers and teams in their use of database systems.
• Continuously enhance observability using telemetry, performance analysis, and proactive monitoring.
• Continuously enhance processes through automation. Automate operational workflows using PowerShell, Python, and CI/CD tooling.
• Ensure all data is protected and secure
• Participate in our on-call rotation
• Troubleshoot and tune high-load production systems, including complex performance and replication issues.
• Lead technical response during high-severity incidents and conduct root cause analysis.
• Ensure database security, backup integrity, and disaster recovery readiness.
• Contribute to the development of best practices for database engineering and reliability.
• Collaborate cross-functionally to design scalable, resilient data architectures.
• Mentor team members and contribute to engineering best practices.

Qualifications 

Minimum Qualifications  

• 3+ years of hands-on experience managing database systems
• Basic understanding of multi-tenant, database-driven applications
• Familiarity with common data storage technologies and use cases
• Proficiency in a common high-level language such as PowerShell or Python
• Design, implement, and support SQL Server Always On Availability Groups, clustering, and transactional replication
• Lead and execute major upgrade initiatives (e.g., SQL Server version upgrades, compatibilitylevel transitions)
• Own disaster recovery validation and failover strategy execution
• Investigate and resolve complex replication and distribution database failures

Preferred Qualifications 

• 5+ years of hands-on experience administering production database systems at scale
• Bachelor’s degree in a related field
• Experience with database high-availability technologies
• Experience with MongoDB (including replica sets and Atlas), DynamoDB, or other distributed NoSQL platforms
• Familiarity with cloud-native database architectures (AWS preferred)
• Exposure to data platform modernization initiatives (e.g., migration to newer engine versions, consolidation, cloud adoption)
• Knowledge of relational database design concepts in an OLTP environment
• Experience managing database systems in a cloud environment
• Strong problem-solving and analytical skills
• Excellent communication and teamwork abilities
• Commitment to continuous learning and professional development

 Travel Required  

Up to 10%

Other Duties

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

What it’s like to work at Rithum 

When you join Rithum, you can expect to work with smart risk-takers, courageous collaborators, and curious minds.

As part of the Rithum team, you are valued, supported, and included. Guided by a transparent culture and accessible, approachable leadership, we offer career opportunities aligned to your ambitions and talents. To ensure work and life balance works for you, we also offer an array of resources to support you and your families, including comprehensive benefits and wellness plans.

At Rithum you will:

• Partner with the leading brands and retailers.
• Connect with passionate professionals who will help support your goals.
• Participate in an inclusive, welcoming work atmosphere.
• Achieve work-life balance through remote-first working conditions, generous time off, and wellness days.
• Receive industry-competitive compensation and total rewards benefits.

We believe in transparency and fairness in our compensation practices.

For this position, the expected base pay range is: $90,000-$140,000 per year. 

This range represents the base pay for the role across all U.S. locations and is determined based on market data, internal equity, and experience. Final compensation may vary depending on geographic location, skills, and relevant experience.In addition to base pay, we offer a discretionary bonus for non-sales roles, a comprehensive benefits package, and, where applicable, sales incentives.

For this position, the expected discretionary bonus is 10% of the annual base salary.

 Benefits 

• Medical, dental and vision benefits: Affordable health care plans and company HSA contributions, starting on Day 1
• A 6% 401(k) match
• Competitive time off package with 20 days of Paid Time Off, 9 Company-Paid holidays, 2 paid floating holidays, 7 paid sick days, 2 Wellness days, and 1 Paid Volunteer Day; at 3 years of service PTO increases to 22 days, and at 5 years it increases to 25 days
• 12 weeks primary caregiver leave & 4 weeks secondary caregiver leave
• Accident, critical illness, and hospital indemnity insurance
• Pet insurance
• Legal assistance and identity theft insurance plans
• Life insurance 2x salary
• Access to the Calm app and the Employee Assistance Program
• $65/month Remote work stipend for internet
• Culture and team-building activities
• Tuition assistance
• Career development opportunities
• Charitable contribution match up to $250 per year

Rithum is an equal opportunity employer. We are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates without regard to race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status or any other protected characteristic. All employment is decided on the basis of qualifications, merit, and business need.

We're committed to providing reasonable accommodations in accordance with the law for qualified applicants. If you require assistance during the interview process due to a medical condition or need support accessing our website or completing the application process, please reach out to us by completing the Accommodations Request Form. Your comfort and accessibility are important to us, and we're here to ensure a seamless experience as you explore opportunities with our team.

Rithum™ is the world’s most trusted commerce network, accelerating how brands, suppliers, and retailers work together to deliver seamless e-commerce experiences. We provide an unmatched platform for brands and retailers, enabling them to accelerate growth, optimize operations across channels, scale product offerings and enhance margins.

Today, more than 40,000 companies trust Rithum to grow their business across hundreds of channels, representing over $50 billion in annual GMV. Using our commerce, marketing, and delivery solutions, our customers create optimized consumer shopping journeys from beginning to end.

Overview

The Cloud Engineering team in the Platform Engineering organization operates to build a highly available, secure, and scalable cloud infrastructure.

As an Infrastructure Engineer on this team, you ensure that our cloud infrastructure platform is continuously improved, secure, and scaled to meet our clients' needs.  Your responsibilities include creating, monitoring, and automating cloud infrastructure and pipelines, collaborating with engineering teams, security and other platform teams to deliver highly reliable and secure offerings, and providing support for existing solutions and consulting on how to automate their workloads on cloud infrastructure. From code, to compile, to test, to deployment, you are responsible for the software lifecycle beyond just writing code.   In this role, you support and operate a physical datacenter located in Raleigh, North Carolina.

Responsibilities

• Support and operate physical datacenter infrastructure, including servers, storage, networking, and rack-and-stack activities.
• Manage and maintain VMware vSphere / ESXi environments, including host builds, upgrades, patching, and troubleshooting.
• Administer enterprise storage platforms such as Pure Storage and/or NetApp, including provisioning, snapshots, replication, and performance monitoring.
• Perform hardware lifecycle activities: installs, replacements, firmware upgrades, and decommissioning.
• Participate in planned maintenance, change control, and incident response for datacenter systems.
• Build infrastructure-as-code software and other tools providing a foundation for software teams to rapidly build large scale cloud systems.
• Establish a golden AMI pipeline and maintain a continuous patching schedule for all cloud resources.
• Operationalize the resiliency and disaster recovery processes for IaaS landscape.
• Automation of key operating and security processes in IaaS workloads.
• Infrastructure management via Configuration Management platform to ensure security and full stack automation for applications, drive the use of the platform and standards for all applications.
• Drive investigation and resolution of security incidents impacting cloud infrastructure.
• Work closely with security team to address vulnerabilities, evidence gathering and securing our infrastructure.
• Handle the security hardening efforts for major OS distributions to ensure overall compliance and a streamlined service for internal clients.
• Participate in the rotating on-call schedule. Ensure that user emergencies, platform alerts, and support requests are addressed.
• Identify and solve problems in cloud and hybrid environments and the ability to create and implement a new solution from scratch.
• Mentor and develop less experienced engineers.

Qualifications 

Minimum Qualifications  

• 3+ years’ hands-on experience working in a physical datacenter environment.
• Minimum of 2 days on-site in our data center, additional may be required based on business needs.
• Based in the Raleigh-Durham (RDU) area, North Carolina.
• Strong experience with VMware (vSphere / ESXi) in a production setting.
• Experience administering enterprise storage platforms, preferably Pure Storage and/or NetApp.
• Familiarity with server hardware (Dell, HPE, or similar), RAID, BIOS/firmware management.
• Experience following change management and operational best practices.
• Knowledge and experience of high availability and scalability.
• Experience with AWS foundations, including computer, networking, storage, and security.
• Experience architecting containerization solutions in cloud environments like ECS or EKS.
• A strong background in systems engineering, especially with tools like Docker and Kubernetes in Linux and containerized environments
• Expertise in implementing content delivery solutions at the edge.
• A thorough understanding of IAM roles, access management, DNS, load balancing, routing, firewalls, and monitoring tools for cloud and hybrid environments
• Experience deploying and supporting AWS network services, including VPC, Subnets, Route Tables, NACLs, Security Groups, TGW, GWLB, VPC Endpoints, Route53.
• Knowledge of AWS compute, data sources, security technologies, services including EC2, S3, IAM, ECS, EKS, Load Balancers, SCP, RAM, CloudWatch, CloudTrail, WAF.
• Experience architecting and securing regulated enterprise-class cloud services with compliance frameworks like SOC2, NIST, and ISO.
• Experience with logging and monitoring systems like Datadog and Cloudwatch.
• Familiarity and ability to diagnose large systems - how they work and can be operated on a large scale, edge cases, failure modes, behaviors.
• Proficient in writing code/scripting in languages like.
• Automation of infrastructure with CDK, Terraform, and Ansible, as well as containerization using EKS or ECS.
• Ability to diagnose complex distributed systems problems whether it be system, network or code.
  
  

Preferred Qualifications 

• You have a bachelor's degree, or higher, in Computer Science or related field.
• You are capable of operating in a highly collaborative/Agile environment with other team members as well as all software engineering.
• You have the ability to operate independently and self-prioritize work. You are a team player, and an exceptional communicator.
• You enjoy learning new technologies and help foster a collegial environment of continuous improvement and innovation.

Travel Required

Up to 10%

Other Duties

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

What it’s like to work at Rithum 

When you join Rithum, you can expect to work with smart risk-takers, courageous collaborators, and curious minds.

As part of the Rithum team, you are valued, supported, and included. Guided by a transparent culture and accessible, approachable leadership, we offer career opportunities aligned to your ambitions and talents. To ensure work and life balance works for you, we also offer an array of resources to support you and your families, including comprehensive benefits and wellness plans.

At Rithum you will:

• Partner with the leading brands and retailers.
• Connect with passionate professionals who will help support your goals.
• Participate in an inclusive, welcoming work atmosphere.
• Achieve work-life balance through remote-first working conditions, generous time off, and wellness days.
• Receive industry-competitive compensation and total rewards benefits.

We believe in transparency and fairness in our compensation practices.

For this position, the expected base pay range is: $100,000-$145,000 per year. 

This range represents the base pay for the role across all U.S. locations and is determined based on market data, internal equity, and experience. Final compensation may vary depending on geographic location, skills, and relevant experience.In addition to base pay, we offer a discretionary bonus for non-sales roles, a comprehensive benefits package, and, where applicable, sales incentives.

For this position, the expected discretionary bonus is 10% of the annual base salary.

 Benefits 

• Medical, dental and vision benefits: Affordable health care plans and company HSA contributions, starting on Day 1
• A 6% 401(k) match
• Competitive time off package with 20 days of Paid Time Off, 9 Company-Paid holidays, 2 paid floating holidays, 7 paid sick days, 2 Wellness days, and 1 Paid Volunteer Day; at 3 years of service PTO increases to 22 days, and at 5 years it increases to 25 days
• 12 weeks primary caregiver leave & 4 weeks secondary caregiver leave
• Accident, critical illness, and hospital indemnity insurance
• Pet insurance
• Legal assistance and identity theft insurance plans
• Life insurance 2x salary
• Access to the Calm app and the Employee Assistance Program
• $65/month Remote work stipend for internet
• Culture and team-building activities
• Tuition assistance
• Career development opportunities
• Charitable contribution match up to $250 per year

Rithum is an equal opportunity employer. We are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates without regard to race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status or any other protected characteristic. All employment is decided on the basis of qualifications, merit, and business need.

We're committed to providing reasonable accommodations in accordance with the law for qualified applicants. If you require assistance during the interview process due to a medical condition or need support accessing our website or completing the application process, please reach out to us by completing the Accommodations Request Form. Your comfort and accessibility are important to us, and we're here to ensure a seamless experience as you explore opportunities with our team.

Company Profile:
CaptiveAire is the nation's leading manufacturer of commercial kitchen ventilation systems, and now provides a complete solution of fans, heaters, ductwork and HVAC equipment. For over 40 years, we've led the industry with innovative technologies, unmatched service, competitive pricing, and rapid lead times.

CaptiveAire maintains a network of over 90 sales offices in the U.S. and Canada and six strategically located manufacturing plants in North Carolina, Iowa, Oklahoma, California, Pennsylvania and Florida.

Job Description

CaptiveAire is looking for a strong Senior Software Engineer to join the CASLink team onsite at our corporate location in Raleigh. CASLink is an IoT Solution serving as CaptiveAire's proprietary Building Management System.  This role requires an expert .Net Software Engineer with extensive experience in distributed applications.

 Responsibilities

• Contribute to the development, design, and maintenance of Microservices and REST APIs.
• Assist in upgrading Microservices and REST APIs from .Net Framework to the latest .Net.
• Assist in converting Microservices to Microsoft Orleans where applicable.
• Assist in upgrading infrastructure such as RabbitMQ, MongoDB, SQL Server when required.
• Design and code new Features.
• Assist in expanding on or rewriting existing Features where necessary.
• Diagnose and resolve performance issues.

Requirements

• 15+ years overall software development experience
• 10+ years C#
• Experience in highly concurrent, distributed, and event-driven applications
• Microservices
• Messaging/Streaming technologies (RabbitMQ or comparable)
• RESTful APIs
• Document DBs (MongoDB or comparable)
• Microsoft SQL Server
• Cloud platforms (Microsoft Azure or comparable)
• Hybrid Cloud applications
• Version control systems (Git or comparable)
• CICD (TeamCity, Octopus Deploy or comparable)

Preferred Experience

• Actor frameworks (Microsoft Orleans, Dapr, or comparable).
• Web socket technologies (SignalR or comparable).
• Metadata driven applications.
• Identity solutions (IdPs, OAuth, OIDC, SAML).

Bonus Skills

• Linux
• Docker
• Kubernetes
• Azure IoT Hub
• Azure IoT Edge
• Digital Twins
• Microsoft Fabric
• Apache Spark
• AI
• Angular
• Modbus
• BACNet
• OPC UA

Benefits:

• Paid holidays
• Paid time off (PTO) based upon tenure
• Medical, dental and vision insurance
• Disability & life insurance based upon election of medical insurance
• 401k with employer match
• Flexible spending account (FSA)
• Relocation assistance

Salary:

Competitive Salary and monthly bonus based on productivity and profits.

Captive-Aire Systems, Inc. is proud to be an equal opportunity workplace. We review applications for employment without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, ancestry, citizenship, age, uniformed services, genetic information, physical or mental disability, medical condition, marital status, or any other basis prohibited by law.

#P1

#LI-TL1

Relay is transforming the physical world into a searchable, actionable data asset. We’ve moved beyond "Big Radio's" analog past to build the Relay SOAR™ Platform, which treats voice and movement as the new keyboards of the enterprise. By capturing the "Human Signal," we enable frontline teams in hospitality, manufacturing, healthcare, and beyond to move from reactive chaos to proactive control, driving better outcomes.

Ranked among the fastest-growing tech companies in North America, we are looking for the next generation of "Relayers" to help us digitize the final frontier of the workforce.

Why join Relay?

• Work at the Edge of Innovation: We just secured our 100th patent. You’ll work with technologies spanning AI-driven noise suppression, real-time language translation, and advanced IoT connectivity.
• Massive Scale: Be part of a platform that processes over 1 billion data points every week. Our tech isn't just "cool"—it’s essential infrastructure for the global economy.
• LIT Culture (Learning, Impact, Teamwork): We pride ourselves on an environment where early-career professionals have a seat at the table and see their work immediately impact global brands.
• Hyper-Growth Trajectory: With 461% growth and new C-suite leaders who have led successful IPOs, you are joining a rocket ship at the perfect time.
• Best-in-Class Perks: Based in our high-tech Raleigh headquarters, you’ll enjoy 100% company-paid benefits, a 401(k) match, and a hybrid work model that balances flexibility with high-energy collaboration.

Ready to help us build the Intelligent System of Action? 

Join us in Raleigh and let’s get LIT.

About Relay

For decades, enterprise technology has focused on the 20% of workers sitting behind desks, while the 80% who power the physical economy have been left behind in an analog void. Relay is fixing the "Operational Black Hole" by providing an Intelligent System of Action (SOAR) that connects frontline teams. We are replacing disconnected legacy radios with rugged, AI-powered smart devices that run on our patented Steady Link™ network, enabling teams to communicate, stay safe, and convert voice into operational data.

As we rapidly scale and expand our enterprise footprint across Manufacturing, Steel, Food & Beverage, and Logistics, we require a highly experienced, strategic technical leader to architect, lead, and optimize our largest and most complex physical rollouts.

The Role: Your Mission

As a Senior Deployment Systems Engineer (Sr. DSE), you are the principal technical architect and quarterback for Relay’s largest, most strategic, and multi-faceted enterprise deployments. When a Tier 1 enterprise customer purchases thousands of Relay devices for a multi-site rollout, you own the technical vision, the physical infrastructure, and the overall execution strategy to ensure success.

You sit within our Solutions organization alongside Solutions Engineers (SE). While the SE secures the technical win, you design, implement, and govern the system-wide deployment. You will leverage your expertise to proactively ensure the customer's facility has the optimal power load, scalable charging infrastructure, and resilient network capacity to support our devices, and you will coordinate and set the timing of hardware delivery and software integration across multiple workstreams. Over time and as our DSE team scales, you will also mentor junior DSEs and contribute to global deployment standards. 

Key Responsibilities:

• Principal Deployment Architect & Quarterback: Serve as the overall technical project lead and decision-maker from the moment a massive, strategic deal closes through full operational deployment. You are accountable for the seamless handover from Solutions Engineering, the strategic coordination of activities with Customer Success, and the development and governance of the end-to-end implementation plan for Forward Deployed Engineering.
• Advanced Infrastructure & Network Design: Lead and conduct complex, multi-site audits and deep-dive technical assessments to validate the customer's enterprise IT and physical infrastructure readiness. This includes expert-level assessment of Wi-Fi 6 and cellular network capacity for Relay's Steady Link™ technology (simultaneous redundant Cell + Wi-Fi connectivity), providing authoritative guidance on sophisticated firewall configurations (e.g., policy-based routing, QoS), and conducting precise electrical engineering calculations for installing high-density, massive charging stations.
• Strategic Technical Resource Direction: Strategically identify, scope, and direct custom software development requirements (e.g., integrating Relay with a customer's ERP, WMS, or bespoke IoT sensors). As we scale, the vision is that you will deploy, mentor, and oversee our to be hired Forward Deployed Engineers (FDEs) to execute complex coding, ensuring their work is architecturally sound and perfectly aligned with the physical rollout timeline and customers' overall operational goals.
• Global Hardware Logistics & Staging Oversight: Collaborate strategically with our Supply Chain team to establish and govern provisioning, staging, and shipping protocols for thousands of MIL-STD 810H, IP68/69K devices, ensuring consistent, on-time delivery and meeting or exceeding our demanding 48-hour operational SLAs.
• Establish and Govern the Onboarding Center of Excellence (CoE): Take a foundational, leadership role in scaling our Onboarding CoE. You will author, review, and govern repeatable technical deployment playbooks, standards, and best practices that significantly optimize Time-to-Value (TTV) and drive down COGS across diverse and challenging segments like Steel, Specialty Logistics, and Hospitality, and be responsible for the technical training of the Solutions team.

Who You Are / What You'll Need:

• Deep Systems Architecture & Governance Expertise (8+ years): You possess a veteran-level, holistic understanding of complex enterprise networking (including expert-level knowledge of Wi-Fi 6, advanced Cellular Systems like DAS/Small Cell, Private and Public Wireless, RF propagation modeling, MAC whitelisting/802.1X, and complex firewall/network policy management) and physical facility infrastructure (power load distribution, industrial low-voltage cabling standards).
• The Principal Quarterback Mindset & Program Management: You are a proven master of high-stakes, multi-million dollar program logistics and project governance. You can look at a complex, global deployment involving hardware manufacturing, bespoke software integration, and significant physical construction, and architecturally align all moving parts to a consolidated, risk-mitigated "Go-Live" date.
• Executive Presence and Technical Authority: You are equally comfortable and credible putting on a hard hat to lead a technical walk-through at a steel mill with a VP of Operations, as you are sitting in a boardroom strategically defining security and network protocols with a CISO or IT Director.
• Massive Scale Hardware / IoT Deployment Experience: Extensive and demonstrated experience architecting and executing the deployment of physical hardware, industrial AV equipment, enterprise networking gear, or complex IoT sensor networks at a massive, multi-site scale.
• Advanced Cross-Functional Leadership & Fluency: You are a diplomatic leader who can draw clear, accountable boundaries. You have the judgment to know when a systemic problem requires a Principal FDE (software/code architecture) vs. when it requires the CS team (user adoption and workflow training), and you take ownership of driving the resolution through the appropriate channels.

About us: Relay culture, benefits & perks:

Our culture hinges on Relayers getting LIT up in an environment that fosters learning, impact, and teamwork (LIT) where we can *CHASE* the best work in our lives. We call this BWIML (pronounced bee wimmel = Best Work In My Life)!

It's truly amazing what engaged team members can achieve together. Our ever-evolving list of benefits and perks means you'll be able to integrate work into your whole life, focus on health, perform impactful work, grow and learn in your role, look after yourself/your family, and invest in your future. 

At Relay, we offer...

• 100% Paid Insurance Health, Dental, Vision, Long/Short Term Disability, and Life Insurance benefits for you and those who depend on you
• Generous Paid Time Off
• 401(K) Savings Plan + Company Match
• Baby Cash Reward + Paid Parental Leave
• Wellness Perks, including a world-class onsite fitness center with instructor-led classes + locker room, as well as endless outdoor amenities, whether tennis, basketball, cycling, or pickleball is your jam
• Free Snacks and Fun Times
• Latest tech, standing desks, and all the accessories and software you need to succeed in your role

Ready to build something great with us? We can't wait to hear from you.

Join Us On-Site in Raleigh!

At Relay, we're building something special, and we believe our relationships with each other and our customers are the foundation of our success. This is an in-person role, based in our Raleigh, NC HQ, and you can expect ~50% travel for this role.

The Role

Akoya is seeking a Principal Software Engineer (Frontend) to lead the next generation of our user experiences and frontend architecture. This role is ideal for an experienced engineer who brings a high bar for design quality, a deep mastery of modern JavaScript and React, and the ability to drive technical strategy across complex products. You combine impeccable attention to detail with strong communication skills and a passion for building elegant, scalable, and intuitive user interfaces that directly empower our customers.

As a Principal Engineer, you will:

• Lead the design and implementation of Akoya’s core frontend architecture, setting standards for code quality, performance, accessibility, and maintainability.
• Drive the evolution and modernization of existing frontend systems, ensuring legacy components remain reliable while guiding their transition toward more scalable, performant, and maintainable patterns.
• Write clean, well-structured, and well-documented code in React, TypeScript/JavaScript, and modern frontend tooling.
• Partner closely with product managers, designers, and backend teams to define requirements, shape features, and deliver polished, high-quality user experiences.
• Debug and resolve complex production issues across the frontend stack, delivering reliable and resilient interfaces.
• Elevate the engineering organization via mentorship, architectural guidance, and code review, enabling teams to deliver at a high level.
• Champion frontend best practices—including performance optimization, component system design, and UX consistency—across the organization.

Qualifications

Not all applicants will have skills that match a job description exactly. Akoya values diverse experiences in other industries, and we encourage everyone who meets the required qualifications to apply. While having “desired” qualifications make for a strong candidate, we encourage applicants with alternative experiences to also apply. If your career is just starting or has not followed a traditional path, do not let that stop you from considering Akoya. We are always looking for people who will bring something new to the table!

Required Experience/skills

• 10+ years of professional frontend engineering experience, building and maintaining production web applications at scale.
• Expert-level proficiency in React and modern JavaScript/TypeScript, including state management patterns, hooks, component architecture, and performance tuning.
• Demonstrated experience designing large-scale, modular frontend systems (design systems, component libraries, multi-app architectures, microfrontends, etc.).
• Strong understanding of HTML5, CSS3, responsive design, accessibility standards (WCAG), and web performance best practices.
• Proven ability to lead technical projects autonomously, drive architectural decisions, and communicate complex concepts clearly.
• A strong sense of customer empathy and a track record of delivering intuitive, high-quality user experiences.
• Experience collaborating deeply with product, design, and backend teams to define and deliver cross-functional initiatives.

Preferred Experience/skills

• Experience with frontend build and performance tooling (Webpack, Vite, Babel).
• Background working with design systems or UI component libraries (e.g., Material UI), and partnering with design teams on UX strategy.
• Experience with testing frameworks (Jest, Testing Library, Cypress, Playwright).
• Familiarity with cloud-based environments, CI/CD pipelines, and production observability tools.
• Understanding of backend API design and integration patterns (REST, GraphQL).
• Experience operating within AWS or similar cloud environments.
• Experience with state management in React, such as React Context, custom hooks, or Redux/Redux Toolkit.

Akoya is an equal-opportunity employer.

This remote position is only available to individuals living in the greater Boston, MA, New York City, NY and Raleigh, NC areas. Candidates who do not live within these areas will not be considered for this role.

Available Locations: Charlotte OR Raleigh, North Carolina

*This is a work-from-home role, but you should reside in one of the regions.

What you’ll do as a Senior Solutions Engineer

The Pre-Sales Solution Engineering organization owns the technical sales of the Cloudflare solution portfolio, ensuring maximal business value, fit-for-purpose solution design and adoption roadmap for our customers. Solution Engineering is made up of individuals from a wide range of backgrounds including but not limited to Sales Consultants, Technical Consultants, Technical Support and Program Managers. 

You are a customer facing technologist within the Cloudflare Solutions Engineering team. You have experience in working in a pre-sales or other technical customer facing role supporting large enterprise accounts or acquiring new enterprise customers, as well as excellent verbal and written communication skills suited to explain the benefits of CloudFlare products and services to existing and potential customers. In this role you will be responsible for partnering with the sales team to understand customer requirements and provide sales support, prepare and deliver technical presentations and demos explaining the benefits of Cloudflare products to existing and potential customers, and run proof of concept trials for customers.

Specifically, we are looking for you to:

• Identify and map customer initiatives and business problems to Cloudflare solutions
• Build relationships and technical champions within customer accounts
• Develop and present customer presentations at every Enterprise Customer’s organization level
• Lead demo and proof-of-concept activities for Cloudflare prospects and customers
• Demonstrate your expertise of Cloudflare with your peers  through the creation of professional content, including white papers, blog posts and other knowledge sharing activities
• Represent and evangelize Cloudflare externally at Developer, Community, Technology, Cybersecurity and Industry focused events with thought leadership and expertise
• Apply in-depth vertical knowledge or domain expertise. Advise on best practices

Basic Requirements

• Previous experience as a Solutions Engineer or other customer facing technical role with CDN, Security, Networking or SaaS
• Solid communication, written and presentation skills
• Ability to work on several projects and activities concurrently
• Highly driven individuals that are curious, team players and work with a sense of urgency
• Bachelor’s Degree or equivalent in relevant work experience
• The role requires up to 50% travel to attend meetings with prospects or customers, attend conferences and other industry events, and to collaborate with your Cloudflare teammates

Examples of one or more desirable skills, knowledge and experience

• Fundamental understanding of customer network and/or application architectures. 
• Detailed understanding of workflow from user to application including hybrid architectures with Azure, AWS, GCP.
• Understanding, knowledge or experience of application and/or network security 
• Understanding, knowledge or experiences with SaaS application environments
• Understanding, knowledge or experience with VPN and remote access challenges
• Understanding, knowledge or experience with SIEM and log analytics platforms 
• Client OS fundamentals and software distribution

Other desirable skills areas include:

• Experience interacting with senior level/executives to communicate a message of network and security transformation
• Routing, subnetting, split tunnels. SD-WAN, local internet breakout
• End user and application security risks - DDoS, malware, phishing, viruses
• Knowledge of competitive market around CDN providers and internet security technologies

Bonus Points

• Graduate-level degrees in Computer Science, Engineering or related fields. Reminder: this is not a strict requirement at all. Candidates from all walks of life are welcome.
• Certifications: Azure/AWS/GCP Architect, etc.

More About You

• You can translate technical concepts and jargon for a wide variety of audiences: from systems engineers, to front-end developers, through to IT managers and C-levels in enterprise organizations.
• You want to be constantly learning new things and teaching what you've learned to the broader team through internal and external blog posts, team demos, and product training sessions.
• You have a knack for understanding problems and finding creative ways to solve them. Our product suite is ever-growing, and knowing how to identify which parts will solve a customer's particular problem is important.
• You understand how to manage a project, work to deadlines, and prioritize between competing demands.

Who We Are:

At Bandwidth, your music matters when you are part of the BAND.  We celebrate differences and encourage BANDmates to be their authentic selves.  #jointheband

We are seeking a Senior Software Engineer to take an AI voice agent platform from working concept to shipping, revenue-generating product.

This isn't an R&D role. The research phase proved the concept works. The engine runs — now we need to build the car around it. We're looking for someone who builds products — someone who ships code to real customers, watches how they use it, and ships again next week. You'll be joining a small, high-caliber team with deep voice and telephony expertise, and your job is to help us turn that foundation into a SaaS platform that resellers can white-label and deploy for thousands of SMBs.

The Innovation Studio operates like a startup — backed by the infrastructure of a public company. We optimize for learning speed, not perfection. If you've spent your career inside enterprise release processes and that's where you're comfortable, this isn't the right fit. If you've been waiting for a team that ships at the pace of a startup but sits on top of a global communications network — keep reading.

How You Work Matters As Much As What You Know:

This is a senior IC role. You lead by example, not management authority.

• Engineering Fundamentals Are Non-Negotiable: You understand software design, system architecture, and why things break at scale — not because you read about it, but because you've built through it.
• Product Shipping Experience: You've built and launched products that real customers use — ideally in a startup or high-growth environment. Prototypes and POCs don't count.
• AI as a Force Multiplier, Not a Crutch: You've embraced AI development tools as a core part of how you work. You use AI to move faster while your experience and judgment ensure the output is sound.
• Deep Instincts Over Blind Trust: When AI generates code, you know whether it's good — and more importantly, you know when it's subtly wrong.
• Full-Stack Fearlessness: When you hit an unfamiliar domain, your instinct is to pick it up and move fast — using AI to operate across the full stack without sacrificing quality.

This combination — strong fundamentals amplified by AI fluency — is a first-class requirement, not a nice-to-have.

What You'll Do:

• Ship the Product: Build the SaaS platform layer that turns our AI voice agent into a multi-tenant, revenue-generating product — tenant management, partner APIs, configuration workflows, onboarding UX, operational dashboards, and the glue that holds it all together.
• Work Everywhere in the Stack: Backend services, frontend, infrastructure, AI pipeline — you go where the highest-priority work is. Role boundaries slow teams down; you ignore them.
• Close the Loop: Get features in front of real partners and real SMBs fast. You measure your work by what users do with it, not by what got merged.
• Lead Through Craft: You earn influence through code quality, smart trade-offs, and velocity — not title or tenure. You raise the bar through code review, design discussions, and pairing.
• Automate the Bottlenecks: When something in the dev cycle is slow or repetitive, your instinct is to script it, agent it, or eliminate it. You don't just build the product — you accelerate the system that builds it.

The Mindset:

Comfortable in Ambiguity: Requirements are evolving, priorities shift weekly, and the roadmap is measured in weeks, not quarters. That energizes you.Entrepreneurial Instinct: You think about the product, not just the code. You care whether what you built actually moves the business forward.Pragmatic over Clever: You prefer boring technology that scales over shiny technology that breaks. You build guardrails and observability — then move fast inside them.Low Ego, High Ownership: You're here to ship a product, not to be the smartest person in the room. You'll pick up whatever task moves the team forward, whether it's glamorous or not.

Nice-to-Haves:

• Experience with real-time systems, voice/telephony, or conversational AI
• Hands-on experience with LLMs, agentic AI, prompt engineering, or model fine-tuning
• Experience building multi-tenant SaaS platforms or B2B2B products

What Success Looks Like:

• A real product, not a demo: A deployable, sellable platform with paying customers.
• Weekly improvement loops: Shipping and learning from real partner and customer feedback every week.
• Operational confidence: Clear dashboards, measurable quality, fast incident response, and releases you can trust.
• Scale trajectory: A system designed to grow into tens of thousands of agents without collapsing under its own complexity.

Why This Role:

Startup pace and ownership — without building distribution from scratch.A serious communications backbone (global network + deep telephony expertise) already underneath you.A team that's ready to shift from "the concept works" to "customers pay."

The Whole Person Promise:

At Bandwidth, we’re pretty proud of our corporate culture, which is rooted in our “Whole Person Promise.” We promise all employees that they can have meaningful work AND a full life, and we provide a work environment geared toward enriching your body, mind, and spirit. How do we do that? Well…

• 100% company-paid Medical, Vision, & Dental coverage for you and your family with low deductibles and low out-of-pocket expenses.
• All new hires receive four weeks of PTO.
• PTO Embargo. When you take time off (of any kind!) you’re embargoed from working. Bandmates and managers are not allowed to interrupt your PTO – not even with email.
• Additional PTO can be earned throughout the year through volunteer hours and Bandwidth challenges.
• “Mahalo moments” program grants additional time off for life’s most important moments like graduations, buying a first home, getting married, wedding anniversaries (every five years), and the birth of a grandchild.
• 90-Minute Workout Lunches and unlimited meetings with our very own nutritionist.

Intermediate Controls Engineer - Hybrid - Raleigh, North Carolina

We’re seeking a full-time controls engineer to join our expanding team and contribute to the design, programming, and management of automation projects in the pharmaceutical and food & beverage industries. LAPORTE is a consulting engineering firm which has been in business for 25 years. Today, the company has 25 offices across North America and Europe, and over 480 employees with a passion for engineering.

Join us for a competitive salary, compensatory PTO, comprehensive benefits, and a supportive work environment that emphasizes professional growth. We believe in a flexible working environment that values work-life balance while encouraging efficiency and creativity on a daily basis.

The Controls Engineer will:

• Lead and support the design of automation projects, developing specifications for control panels, networks, and software (primarily Allen-Bradley PLC/PACs and Factorytalk View ME/SE HMI and SCADA).
• Translate process or packaging applications into detailed construction packages for control panel designs and electrical installation scopes. Construction packages typical include equipment arrangement drawings, schematics, wiring diagrams, cable schedules, control panel drawings, etc.
• Mentor and supervise project team members, enhancing team collaboration and project execution.
• Provide comprehensive lifecycle support for projects, including system design, troubleshooting, testing, and commissioning.
• Perform site surveys and offer hands-on support during installation, focusing on control system deployment.
• Adhere to and ensure compliance with relevant codes (UL508A, NEC) and standards.
• Engage in diverse projects, enhancing your engineering and project management skills.
• Travel expectations are dependent on specific project requirements by typically require 1-3 days for an initial site visit and then a return trip to lead commissioning efforts which may take 1-4 weeks. Overall travel is anticipated to be 20-40%.

Qualifications

• Bachelor’s degree in chemical engineering, Mechanical Engineering, Electrical Engineering, or Electrical Engineering Technology.
• 2-6 years of experience in control systems, manufacturing, or consulting-design environments including experience commissioning systems, preferably as a lead.
• Proficient in automation project tasks including design, client coordination, and bid package preparation.
• Skilled in control panel and network design, instrument selection, and control system programming.
• Proficiency with AutoCAD for control panel design and electrical construction packages.
• Familiarity / Experience with electrical engineering construction packages – single line diagrams, panel schedules, power plans, etc.
• Hands-on experience surveying existing control installations and preparing as-built conditions of systems.
• Experience surveying and planning control systems projects without support of a manager.
• Hands-on experience with Rockwell Automation software—Studio 5000 / RSLogix 5000 for PLC programming and FactoryTalk View ME / SE for HMI and SCADA development.

Senior Controls Engineer

We’re seeking a full-time controls engineer to join our expanding team and contribute to the design, programming, and management of automation projects in the pharmaceutical and food & beverage industries. LAPORTE is a consulting engineering firm which has been in business for 25 years. Today, the company has 25 offices across North America and Europe, and over 480 employees with a passion for engineering.

Join us for a competitive salary, compensatory PTO, comprehensive benefits, and a supportive work environment that emphasizes professional growth. We believe in a flexible working environment that values work-life balance while encouraging efficiency and creativity on a daily basis.

The Controls Engineer will:

• Lead and support the design of automation projects, developing specifications for control panels, networks, and software (primarily Allen-Bradley PLC/PACs and Factorytalk View ME/SE HMI and SCADA).
• Translate process or packaging applications into detailed construction packages for control panel designs and electrical installation scopes. Construction packages typical include equipment arrangement drawings, schematics, wiring diagrams, cable schedules, control panel drawings, etc.
• Mentor and supervise project team members, enhancing team collaboration and project execution.
• Provide comprehensive lifecycle support for projects, including system design, troubleshooting, testing, and commissioning.
• Perform site surveys and offer hands-on support during installation, focusing on control system deployment.
• Adhere to and ensure compliance with relevant codes (UL508A, NEC) and standards.
• Engage in diverse projects, enhancing your engineering and project management skills.
• Travel expectations are dependent on specific project requirements by typically require 1-3 days for an initial site visit and then a return trip to lead commissioning efforts which may take 1-4 weeks. Overall travel is anticipated to be 20-40%.

Qualifications

• Bachelor’s degree in chemical engineering, Mechanical Engineering, Electrical Engineering, or Electrical Engineering Technology.
• 6+ years of experience in control systems, manufacturing, or consulting-design environments including experience commissioning systems, preferably as a lead.
• Proficient in automation project tasks including design, client coordination, and bid package preparation.
• Skilled in control panel and network design, instrument selection, and control system programming.
• Proficiency with AutoCAD for control panel design and electrical construction packages.
• Familiarity / Experience with electrical engineering construction packages – single line diagrams, panel schedules, power plans, etc.
• Hands-on experience surveying existing control installations and preparing as-built conditions of systems.
• Experience surveying and planning control systems projects without support of a manager.
• Hands-on experience with Rockwell Automation software—Studio 5000 / RSLogix 5000 for PLC programming and FactoryTalk View ME / SE for HMI and SCADA development.

Position Summary

At the heart of our Cloud team is a mission to build a secure, scalable, and high-performance platform that powers our cybersecurity products. As a Senior Software Engineer, Cloud, you will own the design, delivery, and operation of critical cloud services, driving architectural decisions and ensuring systems meet the highest standards of reliability, security, and scalability.

This role goes beyond implementation. You will lead complex technical initiatives end-to-end, influence system design across teams, and set the standard for engineering excellence within the cloud domain. You’ll partner closely with engineering, security, and product teams to solve deeply technical challenges and evolve our cloud platform to meet the demands of a rapidly growing business.

Key Responsibilities

• Own the architecture, development, and operation of scalable, secure, and fault-tolerant cloud services, with accountability for performance and reliability in production.
• Drive technical design and architectural decisions for distributed systems, influencing patterns, standards, and long-term platform evolution.
• Lead complex initiatives end-to-end, from design through deployment and ongoing optimization, ensuring alignment with business and technical priorities.
• Build and scale cloud infrastructure using infrastructure-as-code (Terraform, Helm) and container orchestration (Kubernetes), improving system resilience and efficiency.
• Advance cloud security and compliance practices, embedding secure design principles, IAM controls, and encryption into all layers of the platform.
• Improve system observability and operational excellence, implementing robust monitoring, alerting, and incident response strategies.
• Drive DevOps maturity, optimizing CI/CD pipelines and deployment strategies to support rapid, reliable delivery.
• Collaborate cross-functionally with engineering, product, and security teams to define solutions and resolve complex system-level challenges.
• Mentor and guide engineers, providing technical direction, code reviews, and support for skill development while raising the bar for engineering quality.
• Continuously evaluate and adopt new technologies, making pragmatic decisions that improve system performance, scalability, and developer productivity.

Required Qualifications

• Bachelor’s degree in Computer Science, Engineering, or related field (or equivalent experience).
• 6–8+ years of software engineering experience, with significant focus on cloud infrastructure and distributed systems.
• Proven ability to independently design, build, and operate production-grade systems at scale.
• Strong proficiency in Go, Python, or similar languages, with experience building distributed services.
• Deep expertise in Kubernetes and infrastructure-as-code (Terraform, Helm).
• Strong experience with AWS services (EKS, EC2, RDS, S3, SQS, IAM), including designing and operating systems in production.
• Demonstrated ownership of systems, including on-call, incident response, and long-term reliability improvements.
• Strong problem-solving skills and the ability to navigate ambiguous, complex technical challenges.
• Effective communication skills with the ability to influence technical decisions across teams.
• Must be a U.S. citizen or national, U.S. permanent resident (current Green Card holder) or lawfully admitted into the U.S. as a refugee or granted asylum.

Preferred Qualifications

• Expertise in cloud security best practices, including identity, encryption, and compliance frameworks.
• Experience designing and scaling high-availability distributed systems with automated failover and self-healing capabilities.
• Strong knowledge of observability tooling (Prometheus, Grafana, ELK).
• Experience with event-driven architectures and microservices.
• Familiarity with HashiCorp ecosystem tools (Vault, Consul, Packer).
• Experience contributing to or defining engineering standards, patterns, or platform strategy.

The salary range for this role is $150,000 - $180,000 + bonus + benefits. 

Who We Are:

At Bandwidth, your music matters when you are part of the BAND.  We celebrate differences and encourage BANDmates to be their authentic selves.  #jointheband

What We Are Looking For:

We are seeking a Senior VoIP Engineer with a modern engineering mindset to join Bandwidth's Network Operations team. While you possess deep expertise in SIP and carrier-grade environments, you view infrastructure through the lens of Software Reliability Engineering (SRE). This role is critical for ensuring reliable, secure, and automated SIP connectivity across multiple carrier platforms and enterprise environments.

What You'll Do:

• Platform Automation: Design and implement automation to reduce operational burden, replacing manual workflows with scripting and Infrastructure as Code (IaC).
• Voice Orchestration: Use tools like Ansible/AWX and Terraform to automate the provisioning and scaling of voice services and carrier interconnects.
• Open Source & Interoperability: Conduct detailed interoperability testing between carrier platforms and open-source SIP implementations (e.g., Kamailio, OpenSIPS), resolving signaling mismatches and codec issues.
• Carrier Interconnect Strategy: Design and maintain SIP trunking solutions with multiple carriers to ensure reliability, compliance, and optimal routing.
• Advanced Observability: Act as the highest-level escalation point for complex SIP/RTP problems. Use advanced tools like Wireshark, SIPp, and HEPIC/Homer to analyze call flows and media streams.
• System Integration: Collaborate with network and security teams to integrate SIP services through proxy servers and modern routing policies.
• Documentation & Mentorship: Maintain "Documentation as Code," including SIP call flow diagrams and interconnect standards, while providing guidance to junior staff on modern troubleshooting methodologies.

What You Need:

• Experience: 5+ years of hands-on VoIP engineering experience, with a heavy emphasis on carrier-grade SIP environments.
• SIP Mastery: Expert-level knowledge of SIP signaling (INVITE, BYE, etc.), SDP negotiation, and RTP/RTCP.
• Automation Toolkit: 3+ years of proficiency in Python, Bash, or Ansible for automating provisioning and troubleshooting workflows.
• Infrastructure as Code: Experience using IaC tools to manage infrastructure at scale.
• SIP Proxies: Hands-on experience with open-source SIP proxies (e.g., Kamailio, OpenSIPS) alongside traditional SBCs (e.g., Ribbon, Oracle/Acme Packet).
• Linux/OS: Strong Linux administration skills for VoIP application performance and system troubleshooting.
• Diagnostics: Proficiency with diagnostic tools such as Wireshark, sngrep, and Homer/HEP.

Bonus Points:

• Carrier Expertise: Direct experience with carrier-to-carrier SIP interconnects and SS7-to-SIP interworking.
• Routing & Databases: Experience with ENUM, LNP, and complex routing logic.
• Voice Security: Familiarity with TLS, SRTP, and regulatory compliance including STIR/SHAKEN and E911.
• Cloud Infrastructure: Experience deploying voice services in containerized or cloud-native environments.
• Networking: Solid knowledge of IP, DNS, and routing protocols.

The Whole Person Promise:

At Bandwidth, we’re pretty proud of our corporate culture, which is rooted in our “Whole Person Promise.” We promise all employees that they can have meaningful work AND a full life, and we provide a work environment geared toward enriching your body, mind, and spirit. How do we do that? Well…

• 100% company-paid Medical, Vision, & Dental coverage for you and your family with low deductibles and low out-of-pocket expenses.
• All new hires receive four weeks of PTO.
• PTO Embargo. When you take time off (of any kind!) you’re embargoed from working. Bandmates and managers are not allowed to interrupt your PTO – not even with email.
• Additional PTO can be earned throughout the year through volunteer hours and Bandwidth challenges.
• “Mahalo moments” program grants additional time off for life’s most important moments like graduations, buying a first home, getting married, wedding anniversaries (every five years), and the birth of a grandchild.
• 90-Minute Workout Lunches and unlimited meetings with our very own nutritionist.