Toshiba Global Commerce Solutions is seeking a Director, Enterprise Architecture  (IT) that will be the enterprise authority responsible for defining, governing, and reviewing architecture across infrastructure, cloud platforms, networking, security access, applications, and enterprise platforms (including Oracle E‑Business Suite). This role establishes the long‑term architectural direction for TGCS, ensuring that technology platforms are scalable, secure, resilient, and aligned with business strategy.

The position requires deep, hands‑on expertise in Oracle Cloud Infrastructure (OCI), combined with extensive experience in enterprise network architecture, Zero Trust security models, and complex ERP and application platforms. The Director owns architecture standards, reference designs, and formal design review processes, acting as the final architectural escalation point for cross‑domain decisions.

This role is explicitly focused on architecture, governance, and design authority and works closely with Infrastructure Operations, Network Engineering, Cybersecurity, and Application teams to ensure all implementations conform to approved enterprise architecture standards.

Key Responsibilities:

Enterprise Architecture Leadership

• Serve as the enterprise authority for architecture across infrastructure, cloud, networking, applications, ERP, and platform services.
• Define and maintain enterprise architecture principles, standards, reference architectures, and approved design patterns.
• Establish and govern formal architecture review and approval processes for all significant technology initiatives.
• Own and maintain the enterprise architecture roadmap, ensuring alignment with business strategy and long term modernization goals.
• Act as the final architectural escalation point for complex, cross domain design decisions.
• Ensure architectural consistency, resilience, security, and long term technical integrity across all enterprise platforms.

Oracle Cloud Infrastructure (OCI) – Hands On Architecture

• Serve as the authoritative enterprise architect for OCI.
• Design and review OCI tenancy models, compartment strategies, IAM policies, and security zone implementations.
• Define enterprise standards for OCI networking, connectivity, and hybrid integration.
• Architect and review high availability, disaster recovery, and multi region OCI designs.
• Provide architectural oversight for OCI services including Exadata, OCVS, Compute, Storage (ZFS/Object), and hybrid cloud integrations.
• Establish and govern OCI automation and infrastructure as code standards using Terraform, Ansible, and CI/CD pipelines, Network, Connectivity & Zero Trust Architecture
• Own enterprise network architecture standards and lead all network and connectivity design reviews.
• Architect hybrid and global connectivity across on premises environments, OCI, SaaS providers, and external partners.
• Define enterprise patterns for segmentation, routing, resiliency, performance, and availability.
• Define and govern Zero Trust architecture, including identity aware access, least privilege connectivity, and continuous verification.
• Architect and review ZTNA, SSE, and SASE based client access models, including integrations with Cloudflare, Zscaler, or equivalent edge security platforms.
• Establish standards for secure remote user, branch, and third party access using edge based policy enforcement.

Application, ERP & Platform Architecture (Including Oracle E Business Suite)

• Serve as the enterprise architecture authority for application platforms, middleware, and ERP systems.
• Lead architecture and design reviews for Oracle E Business Suite (EBS) environments, including scalability, security, integrations, and lifecycle management.
• Define enterprise standards for application hosting models, platform services, and integration patterns.
• Guide EBS modernization and coexistence strategies, including integration with OCI and other enterprise platforms.
• Ensure application and ERP architectures align with approved enterprise network, cloud, and security standards.

Security, Risk & Governance

• Embed security by design principles across infrastructure, network, application, ERP, and cloud architectures.
• Define and govern enterprise Zero Trust architecture standards aligned to industry frameworks (e.g., NIST, CISA).
• Establish architecture patterns for identity centric access, continuous authentication and authorization, and least privilege enforcement.
• Ensure architectural alignment with ZTNA, SSE, and edge security platforms across user, device, and application access paths.
• Enforce architectural compliance through governance forums and formal design review processes.

Executive Communication & Influence

• Communicate architectural decisions, risks, and trade offs clearly to executive and senior IT leadership.
• Serve as a trusted architectural advisor to technology and business stakeholders.
• Influence outcomes through expertise, governance, and architectural authority rather than direct operational control.

Required Qualifications

• Bachelor’s degree in Computer Science, Information Technology, or equivalent experience, with 12 + years of leadership experience in enterprise‑level architecture.
• Deep, hands‑on expertise in Oracle Cloud Infrastructure (OCI), including tenancy design, compartment strategy, IAM, security zones, and multi‑region high‑availability architectures.
• Proven authority in enterprise infrastructure, cloud, networking, security, ERP, and platform architecture, with a track record of defining and governing architecture principles, standards, and reference architectures.
• Advanced experience architecting hybrid cloud environments, OCI service integrations (Exadata, OCVS, Compute, ZFS/Object Storage), and automated infrastructure deployments using Terraform, Ansible, and CI/CD pipelines.
• Expertise in enterprise network architecture, including segmentation, routing, resiliency, global connectivity, and performance optimization across on‑prem, cloud, SaaS, and partner ecosystems.
• Strong proficiency in Zero Trust architecture, including identity‑aware access, least‑privilege enforcement, continuous verification, and implementations using ZTNA, SSE, SASE, and platforms such as Cloudflare or Zscaler.
• Enterprise authority over application, ERP, and platform architecture, including deep experience with Oracle E‑Business Suite (EBS) design reviews, scalability, security frameworks, and modernization strategies.
• Demonstrated ability to embed security‑by‑design principles across infrastructure, cloud, application, and ERP ecosystems, aligned to NIST, CISA, and Zero Trust frameworks.
• Strong governance leadership, including ownership of architecture review processes, compliance enforcement, and long‑term enterprise technology roadmaps.
• Exceptional executive communication skills with the ability to explain complex architectural decisions, risks, and trade‑offs to technical and business leaders, influencing outcomes through expertise and architectural authority.

Toshiba Global Commerce Solutions is a dynamic billion-dollar global company based in Research Triangle Park, NC, providing retail store solutions to your favorite brands. Have you ever been in a hurry and made use of the self-checkout at Lowe's Foods, earned fuel rewards at Kroger, or just paid for purchases at retailers such as Walmart, Michaels, Carrefour, The Gap, Calvin Klein, Boots, Cencosud, BJ's, or Costco? These are just a few examples of our in-store solutions and impressive customer base that made us the world's installed market share leader.

The nature of retail is changing quickly, so if you share our 'Together Commerce' vision of a seamless two-way, participatory shopping experience, let's get together to drive the new economy.

Toshiba Global Commerce Solutions, Inc. offers a competitive salary and generous benefits package including the following:

• Group health coverage (medical, dental, & vision)
• Employee Assistance Programs
• Pre-tax spending accounts
• 401(k) plan (with company match)
• Company provided life insurance
• Pet Insurance
• Employee discounts
• Generous paid holiday schedule, paid vacation & sick/personal days

EEO:

Toshiba Global Commerce Solutions is an equal opportunity/affirmative action employer that evaluates qualified applicants without regard to age, ancestry, color, religious creed, disability, marital status, medical condition, genetic information, military or veteran status, national origin, race, sex, gender, gender identity, gender expression and sexual orientation or any other protected factor. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.

Individuals who need a reasonable accommodation because of a disability for any part of the employment process should email benefits@toshibagcs.com to request an accommodation

DIVERSITY, EQUITY & INCLUSION:

We at Toshiba Global Commerce Solutions firmly believe that our people are an integral part to the success of our customers. Furthermore, we're committed to Diversity, Equity, and Inclusion for all our people as highlighted by our 5 Core Principles (Create Outreach, Foster Belonging, Unleash Opportunity, Diverse Cultural Engagement and Culture of Transparency). We're passionate about our customers the retail industry and becoming a more responsible company as we help create a brighter future.

MaintainX is the world's leading AI-powered maintenance and asset management platform, serving 13,000+ customers including Duracell, Shell, Cintas, and Brenntag. We raised $150M in Series D funding led by Bessemer Venture Partners and Bain Capital Ventures, bringing our total funding to $254M. We were named to the Forbes 2025 Cloud 100, the definitive ranking of the top 100 private cloud companies in the world. We're growing fast and hiring the engineering talent to match.

• Architect and manage infrastructure on AWS GovCloud using IaC tools
• Implement and maintain CI/CD pipelines aligned with FedRAMP controls
• Support FedRAMP Authorization to Operate (ATO) processes
• Automate compliance checks and enforce configuration baselines across environments
• Collaborate with Security, Engineering, and GRC teams to remediate findings and maintain ATO status

• 3+ years of DevOps or cloud engineering experience
• Direct experience deploying and operating workloads in AWS GovCloud or regulated environments
• Proficiency with Terraform or equivalent IaC tools
• Experience with containerization (ECS/EKS) in regulated environments
• Strong understanding of security frameworks and their technical implementation

• AWS GovCloud or security certifications (AWS Solutions Architect, CompTIA Security+)
• Experience with FedRAMP, ITAR, or DoD IL2/IL4/IL5 environments
• Working knowledge of FedRAMP authorization processes (Moderate or High baseline preferred)

• Competitive salary and meaningful equity opportunities.
• Healthcare, dental, and vision coverage.
• 401(k) / RRSP enrollment program.
• Take what you need PTO.
• A Work Culture where:
• You’ll work alongside folks across the globe that reflect the MaintainX values: Smart Humble Optimists.
• We believe in meritocracy, where ideas and effort are publicly celebrated.
  
  

About MaintainX

Our mission is to deliver one platform for maintenance, repair & operations teams to keep the physical world running. We believe the greatest asset in any organization is the people. That’s why we built an intuitive, mobile-first solution to help boost productivity and collaboration across teams and locations.

MaintainX is committed to creating a diverse environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

MongoDB is looking for a transformational HR Leader who has partnered with senior leaders to drive complex, global change at scale. As the Senior Director, you will partner with the Chief Revenue Officer Leadership Team and the VP, HRBP to drive a people strategy that enables durable, profitable growth, expands our market reach, and builds a deep bench of leaders for tomorrow. The role reports to the VP, HR Business Partnering and manages a global team of two. 

At MongoDB, the HRBP team’s key focus is to be a trusted advisor to business leaders, translating business strategy into people and organizational priorities that drive performance, culture and growth. This includes shaping workforce strategy & culture, optimizing organizational design and building leadership capability. They use data and insights to influence decisions, anticipate talent needs and ensure that the business has the right structure, culture and capabilities to scale. In short, they are an extension of the business leadership team. They accomplish all of this through very close collaboration with the various other functions within the People Team - Total Rewards, Culture Talent & Development, Talent Acquisition, Regional HR, HR Operations, and People Analytics.  

Key Responsibilities

​Strategic Partnership & Business Leadership

• Serve as a trusted advisor to the CRO and global Sales leadership team, shaping people and organizational strategies that drive scalable revenue growth and global market expansion
• Leverage business acumen and data-driven insights to influence decisions on organization design, talent strategy, and leadership effectiveness
• Lead and develop a global team, fostering growth, excellence, and deep partnership capability

Talent & Performance Management

• Drive a high-performance culture through disciplined goal-setting, continuous feedback, and performance calibration across regions
• Partner with leaders to identify, develop, and retain top talent
• Use analytics and insights to diagnose trends, assess bench strength, and implement targeted development and engagement strategies that sustain performance
• Practice what you coach within your own team, providing continuous feedback, coaching and guidance to your team of BPs

Leadership Development & Succession Planning

• Lead succession planning for critical roles, ensuring depth and readiness across the global Sales organization
• Provide executive coaching and counsel to senior leaders to elevate influence, decision-making, and people leadership capability

Organizational Planning, Design & Change Leadership

• Lead global transformation and organizational design initiatives to ensure that the organizational structure enables accountability, scalability and performance
• Architect organizational change, ensuring transformations are executed thoughtfully and sustainably with clear communication and employee engagement

Culture & Employee Experience

• Act as a culture carrier and change agent, embedding company values and leadership principles into daily decisions, programs & behaviors
• Foster a culture of retention where teams feel empowered and aligned to outcomes

Profile & Experience

• 12+ years of HR experience, including 8+ years in senior HRBP roles and at least 4+ years leading a team of HRBPs
• Proven success leading people strategy and organizational transformation in a high-growth, high-performance technology company
• Strong business acumen and deep understanding of Go-To-Market operations and strategies
• Demonstrated ability to influence, build trust, and drive change across complex global organizations with very senior leaders
• Track record of leading through ambiguity and scaling organizations
• Analytical and insight-driven; uses data to guide decisions and measure impact
• Exceptional communication, judgment, and credibility at the most senior levels
• Consumption experience is a plus

About MongoDB

MongoDB is built for change, empowering our customers and our people to innovate at the speed of the market. We have redefined the database for the AI era, enabling innovators to create, transform, and disrupt industries with software. MongoDB’s unified database platform, the most widely available, globally distributed database on the market, helps organizations modernize legacy workloads, embrace innovation, and unleash AI. Our cloud-native platform, MongoDB Atlas, is the only globally distributed, multi-cloud database and is available across AWS, Google Cloud, and Microsoft Azure.

With offices worldwide and over 60,000 customers, including 75% of the Fortune 100 and AI-native startups, relying on MongoDB for their most important applications, we’re powering the next era of software.

Our compass at MongoDB is our Leadership Commitment, guiding how and why we make decisions, show up for each other, and win. It’s what makes us MongoDB. 

To drive the personal growth and business impact of our employees, we’re committed to developing a supportive and enriching culture for everyone. From employee affinity groups, to fertility assistance and a generous parental leave policy, we value our employees’ wellbeing and want to support them along every step of their professional and personal journeys. Learn more about what it’s like to work at MongoDB, and help us make an impact on the world!

MongoDB is committed to providing any necessary accommodations for individuals with disabilities within our application and interview process. To request an accommodation due to a disability, please inform your recruiter.

MongoDB is an equal opportunities employer.

Req ID: 1273422877

MaintainX is the world's leading AI-powered maintenance and asset management platform, serving 13,000+ customers including Duracell, Shell, Cintas, and Brenntag. We raised $150M in Series D funding led by Bessemer Venture Partners and Bain Capital Ventures, bringing our total funding to $254M. We were named to the Forbes 2025 Cloud 100, the definitive ranking of the top 100 private cloud companies in the world.

The Solutions Consultant will provide high-quality demonstrations of the product to prospective customers by working with sales staff and clients to understand the customer’s business and workflows. They will also be responsible for maintaining content used by both sales staff and clients. The Solutions Consultant will mentor sales staff on product knowledge and be the go-to resource for all technical requests during the pre-sales phase. They will also work with the sales staff to collect customer feedback.

What you’ll do:

• Provide the necessary tools and processes to accelerate deals, execute contracts, and improve sales team efficacy.
• Connect with a variety of customers to help drive sales across all verticals including manufacturing, facilities management, government, and other maintenance and operational businesses.
• Team with sales to present MaintainX to prospective clients, using examples appropriate to their business and communication needs.
• Import real customer data into trial accounts so the customer can interact with their own assets and engage with the platform in the most compelling way.
• Be the go-to product expert who can accurately respond to technical product questions from across the sales teams.
• Stay informed on product updates (3x/week on average) and incorporate the latest functionality into demos, as needed.
• Build trust with customer stakeholders based on product and functional expertise.
• Learn to anticipate customer needs. Utilize your intuitive consulting and selling skills to engage with customer pain points and present possible Sales with MaintainX.
• Collaborate with a Sales Architect to develop customer-specific integrations, between MaintainX and 3rd party software, as needed.
• As a member of a cross-departmental sales team, work with marketing, product management, engineering, implementation, and customer support to find solutions for prospective customers.
• Develop and launch new sales assets and collateral.
• Keep existing sales assets and collateral up-to-date.
• Mentor sales staff by reinforcing product knowledge and messaging/positioning from our product marketing managers, during collaborations.
• Collect marketing and product feedback from day-to-day customer interactions, and provide feedback to the product marketing team.

About you:

• 3+ years of related experience, such as technical sales, implementation, solutions building, or sales/solutions engineering.
• Background in manufacturing, industrial operations, or warehouse environments, preferably with direct exposure to operational workflows.
• Comfortable multi-tasking and keeping the energy high.
• Outstanding verbal and written communication ability.
• Interpersonal and listening skills.
• Insanely detail-oriented and organized.
• Effective problem-solving capabilities.
• Ability to adjust communication style based on customers’ personalities and based on stakeholders’ objectives.
• Ability to present effectively and command attention with a variety of stakeholder perspectives.
• Personality traits: empathic, positive, passionate, creative, smart, high integrity, startup mentality.
• BA degree or higher.

Bonus if you have:

• Prior consulting and/or sales experience.
• Experience with modern sales tech stacks: Salesforce, Salesloft, DiscoverOrg, etc.
• Experience with startups and entrepreneurial organizations.
• Experience working with ERP, CMMS or facility operations software.
• Experience working in a manufacturing facility.
• Ability to perform in a remote work setting.

What’s in it for you:

• Competitive salary and meaningful equity opportunities.
• Healthcare, dental, and vision coverage.
• 401(k) / RRSP enrollment program.
• Take what you need PTO.
• A Work Culture where:
• You’ll work alongside folks across the globe that reflect the MaintainX values, Smart Humble Optimist.
• We believe in meritocracy, where ideas and effort are publicly celebrated.

About us:

Our mission is to deliver one platform for maintenance, repair & operations teams to keep the physical world running. We believe the greatest asset in any organization is the people. That’s why we built an intuitive, mobile-first solution to help boost productivity and collaboration across teams and locations.

MaintainX is committed to creating a diverse environment. All qualified applicants will receive consideration for employment without regard to race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

THE ROLE

As a Senior Integrated Marketing Manager, you will be the architect of the end-to-end customer journey, developing and orchestrating integrated GTM journeys and campaigns, and leading a cross-functional team to drive brand awareness, customer engagement, pipeline progression, and revenue growth. You will lead cross-functional "rhythms" across Web, Digital, and Brand teams to ensure the Everpure story resonates deeply with our target buying groups. Your mission is to bridge the gap between brand awareness and revenue growth by orchestrating "moments that matter" throughout the customer lifecycle. This is a high-visibility role where your strategic influence directly shapes how the market experiences the Everpure Platform.

WHAT YOU'LL DO

• Design and Orchestrate Integrated GTM Journeys and Campaigns: Lead the development of end-to-end marketing campaigns that move target segments through the funnel, utilizing a data-driven "jobs-to-be-done" (JTBD) framework to deliver personalized, multi-channel experiences.
• Drive Cross-Functional Execution and Alignment: Act as the central hub for marketing operations, collaborating with MOPS, Digital, and Product teams to activate automation and ensure a consistent, unified voice across all Everpure touchpoints.
• Optimize Performance and Pipeline Acceleration: Define and monitor key performance indicators (KPIs) such as buying group coverage and pipeline progression, rapidly iterating on strategies to improve conversion rates and maximize marketing ROI.
• Lead Strategic Communication and Stakeholder Management: Present journey strategies and campaign results to executive leadership, fostering a culture of transparency while managing external agency partnerships to extend our internal capabilities.
• In-Office Collaboration: We are primarily an in-office environment and therefore, you will be expected to work from our Raleigh office in compliance with Everpure’s policies, unless you are on PTO, or work travel, or other approved leave.

WHAT YOU BRING

• Expertise in B2B Integrated Marketing Strategy: Extensive experience building and leading multi-channel integrated marketing campaigns within the B2B technology sector (IT, data storage, or cloud computing preferred).
• Customer Journey Mastery: Proven ability to map complex buyer lifecycles and implement personalization and segmentation strategies that drive measurable engagement and revenue impact.
• Collaborative Leadership: Demonstrated success in leading cross-functional teams and managing complex projects through influential communication and transparent stakeholder management.
• Analytical Decision-Making: Proficiency with marketing technology stacks and analytics tools to interpret performance signals and translate raw data into actionable campaign optimizations.

#LI-ONSITE

#LI-KT1

THE ROLE

As the lead architect of our AI technical value narrative, you will drive the digital and content strategies that captivate technical leaders and the infrastructure community. You will translate complex AI Factory architectures and high-performance storage differentiators into compelling stories that bridge the gap between enterprise data and intelligence. By distilling the "how-to" of AI data orchestration into clear, differentiated value propositions, you will empower our global sales teams and influence the next generation of data-centric AI innovation.

WHAT YOU'LL DO

• Architect the AI Technical Content Roadmap: Design and execute high-impact technical assets—including deep-dive blogs, interactive digital experiences, and live webcasts—that demonstrate how the Everpure Platform accelerates AI/ML workloads and RAG architectures.
• Pioneer AI Integration Showcases: Own the evangelism of AI capabilities, including Model Context Protocol (MCP) servers, by building demonstrations that show how AI agents securely interact with the Everpure Unified Data Plane.
• Orchestrate the Technical Bill of Materials (BOM): Lead the creation of a high-fidelity "AI toolkit," ensuring Field Sales and Partners have the reference architectures and deployment guides necessary to win in the market.
• Drive Digital Technical Experiences: Execute the strategy for digital showcases on everpure.com, specifically building Pure360 demonstrations and TestDrive environments to allow customers to interact with our virtual sandbox.
• Translate Feature Logic into Market Value: Act as the primary technical liaison between Product Management and Marketing to turn complex features—like DirectFlash efficiency or Evergreen//One for AI—into selling points for infrastructure architects.
• In-Office Collaboration: We are primarily an in-office environment and therefore, you will be expected to work from the office in compliance with Everpure's policies, unless you are on PTO, or work travel, or other approved leave.

WHAT YOU BRING

• Expertise in the AI Lifecycle: Deep technical knowledge of storage and infrastructure combined with a functional understanding of the AI pipeline, including training, fine-tuning, and inference.
• Technical Content Mastery: Proven ability to translate complex engineering concepts into simple, differentiated narratives for technical decision-makers across written, video, and presentation formats.
• Cloud-Native & Data Pipeline Fluency: Proficiency in Kubernetes and containers, specifically how Portworx by Everpure manages data for stateful AI applications, and how to solve "Data Preparation Bottlenecks" with high-throughput storage.
• Hands-on Technical Proficiency: Direct experience with RAG (Retrieval-Augmented Generation), Vector Databases (such as Milvus or Pinecone), and infrastructure protocols including S3 object storage and high-performance networking.
• Collaborative Leadership: Ability to align outcomes across Product, Engineering, and Sales teams to ensure a unified AI story across the entire Everpure portfolio.

MaintainX is the world's leading AI-powered maintenance and asset management platform, serving 13,000+ customers including Duracell, Shell, Cintas, and Brenntag. We raised $150M in Series D funding led by Bessemer Venture Partners and Bain Capital Ventures, bringing our total funding to $254M. We were named to the Forbes 2025 Cloud 100, the definitive ranking of the top 100 private cloud companies in the world.

The Solutions Consultant (Public Sector) will provide high-quality demonstrations of the product to prospective customers by working with sales staff and clients to understand the customer’s business and workflows. They will also be responsible for maintaining content used by both sales staff and clients. The Solutions Consultant will mentor sales staff on product knowledge and be the go-to resource for all technical requests during the pre-sales phase. They will also work with the sales staff to collect customer feedback.

Please note: we are prioritizing candidates currently located in Washington, DC, Virginia, or Maryland.

What you’ll do:

• Provide the necessary tools and processes to accelerate deals, execute contracts, and improve sales team efficacy.
• Connect with a variety of customers to help drive sales across all verticals including manufacturing, facilities management, government, and other maintenance and operational businesses.
• Team with sales to present MaintainX to prospective clients, using examples appropriate to their business and communication needs.
• Import real customer data into trial accounts so the customer can interact with their own assets and engage with the platform in the most compelling way.
• Be the go-to product expert who can accurately respond to technical product questions from across the sales teams.
• Stay informed on product updates (3x/week on average) and incorporate the latest functionality into demos, as needed.
• Build trust with customer stakeholders based on product and functional expertise.
• Learn to anticipate customer needs. Utilize your intuitive consulting and selling skills to engage with customer pain points and present possible Sales with MaintainX.
• Collaborate with a Solutions Architect to develop customer-specific integrations, between MaintainX and 3rd party software, as needed.
• As a member of a cross-departmental sales team, work with marketing, product management, engineering, implementation, and customer support to find solutions for prospective customers.
• Develop and launch new sales assets and collateral.
• Keep existing sales assets and collateral up-to-date.
• Mentor sales staff by reinforcing product knowledge and messaging/positioning from our product marketing managers, during collaborations.
• Collect marketing and product feedback from day-to-day customer interactions, and provide feedback to the product marketing team.

About you:

• 7+ years of related experience, such as sales, implementation, solutions building, or engineering.
• Understanding and experience with Public Sector compliance, IT policies, and deployment models.
• Experienced in working with Systems integrator teams for implementation and deployment planning and scoping
• Experience working with Enterprise and Public Sector Cybersecurity and compliance teams for compliance documentation, ATO conversations, and navigating cybersecurity policies.
• Background in asset management is preferred
• Prior consulting and sales experience and analytical problem-solving skills is a plus.
• Comfortable multi-tasking and keeping the energy high.
• Outstanding verbal and written communication ability.
• Interpersonal and listening skills.
• Insanely detail-oriented and organized.
• Effective problem-solving capabilities.
• Ability to adjust communication style based on customers’ personalities and based on stakeholders’ objectives.
• Ability to present effectively and command attention with a variety of stakeholder perspectives.
• Personality traits: empathic, positive, passionate, creative, smart, high integrity, startup mentality.
• BA degree or higher.

Bonus if you have:

• Experience with modern sales tech stacks: Salesforce, Salesloft, DiscoverOrg, etc.
• Experience with startups and entrepreneurial organizations.
• Experience working with ERP, CMMS or facility operations software.
• Ability to perform in a remote work setting.

What’s in it for you:

• Competitive salary and meaningful equity opportunities.
• Healthcare, dental, and vision coverage.
• 401(k) / RRSP enrolment program.
• Take what you need PTO.
• A Work Culture where:
• You’ll work alongside folks across the globe that reflect the MaintainX values, Smart Humble Optimist.
• We believe in meritocracy, where ideas and effort are publicly celebrated.

About us:

Our mission is to deliver one platform for maintenance, repair & operations teams to keep the physical world running. We believe the greatest asset in any organization is the people. That’s why we built an intuitive, mobile-first solution to help boost productivity and collaboration across teams and locations. 

MaintainX is committed to creating a diverse environment. All qualified applicants will receive consideration for employment without regard to race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

MaintainX is the world's leading AI-powered maintenance and asset management platform, serving 13,000+ customers including Duracell, Shell, Cintas, and Brenntag. We raised $150M in Series D funding led by Bessemer Venture Partners and Bain Capital Ventures, bringing our total funding to $254M. We were named to the Forbes 2025 Cloud 100, the definitive ranking of the top 100 private cloud companies in the world.

The Senior Solutions Consultant will provide high-quality demonstrations of the product to prospective customers by working with sales staff and clients to understand the customer’s business and workflows. They will also be responsible for maintaining content used by both sales staff and clients. The Solutions Consultant will mentor sales staff on product knowledge and be the go-to resource for all technical requests during the pre-sales phase. They will also work with the sales staff to collect customer feedback.

What you’ll do:

• Provide the necessary tools and processes to accelerate deals, execute contracts, and improve sales team efficacy.
• Connect with a variety of customers to help drive sales across all verticals including manufacturing, facilities management, government, and other maintenance and operational businesses.
• Team with sales to present MaintainX to prospective clients, using examples appropriate to their business and communication needs.
• Import real customer data into trial accounts so the customer can interact with their own assets and engage with the platform in the most compelling way.
• Be the go-to product expert who can accurately respond to technical product questions from across the sales teams.
• Stay informed on product updates (3x/week on average) and incorporate the latest functionality into demos, as needed.
• Build trust with customer stakeholders based on product and functional expertise.
• Learn to anticipate customer needs. Utilize your intuitive consulting and selling skills to engage with customer pain points and present possible Sales with MaintainX.
• Collaborate with a Sales Architect to develop customer-specific integrations, between MaintainX and 3rd party software, as needed.
• As a member of a cross-departmental sales team, work with marketing, product management, engineering, implementation, and customer support to find solutions for prospective customers.
• Develop and launch new sales assets and collateral.
• Keep existing sales assets and collateral up-to-date.
• Mentor sales staff by reinforcing product knowledge and messaging/positioning from our product marketing managers, during collaborations.
• Collect marketing and product feedback from day-to-day customer interactions, and provide feedback to the product marketing team.

About you:

• 3+ years of related experience, such as technical sales, implementation, solutions building, or sales/solutions engineering.
• Background in manufacturing, industrial operations, or warehouse environments, preferably with direct exposure to operational workflows.
• Comfortable multi-tasking and keeping the energy high.
• Outstanding verbal and written communication ability.
• Interpersonal and listening skills.
• Insanely detail-oriented and organized.
• Effective problem-solving capabilities.
• Ability to adjust communication style based on customers’ personalities and based on stakeholders’ objectives.
• Ability to present effectively and command attention with a variety of stakeholder perspectives.
• Personality traits: empathic, positive, passionate, creative, smart, high integrity, startup mentality.
• BA degree or higher.

Bonus if you have:

• Prior consulting and/or sales experience.
• Experience with modern sales tech stacks: Salesforce, Salesloft, DiscoverOrg, etc.
• Experience with startups and entrepreneurial organizations.
• Experience working with CMMS/EAM, ERP or facility operations software.
• Experience working in a manufacturing facility.
• Ability to perform in a remote work setting.

What’s in it for you:

• Competitive salary and meaningful equity opportunities.
• Healthcare, dental, and vision coverage.
• 401(k) / RRSP enrollment program.
• Take what you need PTO.
• A Work Culture where:
• You’ll work alongside folks across the globe that reflect the MaintainX values, Smart Humble Optimist.
• We believe in meritocracy, where ideas and effort are publicly celebrated.

About us:

Our mission is to deliver one platform for maintenance, repair & operations teams to keep the physical world running. We believe the greatest asset in any organization is the people. That’s why we built an intuitive, mobile-first solution to help boost productivity and collaboration across teams and locations.

MaintainX is committed to creating a diverse environment. All qualified applicants will receive consideration for employment without regard to race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

MaintainX is the world's leading AI-powered maintenance and asset management platform, serving 13,000+ customers including Duracell, Shell, Cintas, and Brenntag. We raised $150M in Series D funding led by Bessemer Venture Partners and Bain Capital Ventures, bringing our total funding to $254M. We were named to the Forbes 2025 Cloud 100, the definitive ranking of the top 100 private cloud companies in the world.

The Senior Solutions Consultant will provide high-quality demonstrations of the product to prospective customers by working with sales staff and clients to understand the customer’s business and workflows. They will also be responsible for maintaining content used by both sales staff and clients. The Solutions Consultant will mentor sales staff on product knowledge and be the go-to resource for all technical requests during the pre-sales phase. They will also work with the sales staff to collect customer feedback.

What you’ll do:

• Provide the necessary tools and processes to accelerate deals, execute contracts, and improve sales team efficacy.
• Connect with a variety of customers to help drive sales across all verticals including manufacturing, facilities management, government, and other maintenance and operational businesses.
• Team with sales to present MaintainX to prospective clients, using examples appropriate to their business and communication needs.
• Import real customer data into trial accounts so the customer can interact with their own assets and engage with the platform in the most compelling way.
• Be the go-to product expert who can accurately respond to technical product questions from across the sales teams.
• Stay informed on product updates (3x/week on average) and incorporate the latest functionality into demos, as needed.
• Build trust with customer stakeholders based on product and functional expertise.
• Learn to anticipate customer needs. Utilize your intuitive consulting and selling skills to engage with customer pain points and present possible Sales with MaintainX.
• Collaborate with a Sales Architect to develop customer-specific integrations, between MaintainX and 3rd party software, as needed.
• As a member of a cross-departmental sales team, work with marketing, product management, engineering, implementation, and customer support to find solutions for prospective customers.
• Develop and launch new sales assets and collateral.
• Keep existing sales assets and collateral up-to-date.
• Mentor sales staff by reinforcing product knowledge and messaging/positioning from our product marketing managers, during collaborations.
• Collect marketing and product feedback from day-to-day customer interactions, and provide feedback to the product marketing team.

About you:

• 3+ years of related experience, such as technical sales, implementation, solutions building, or sales/solutions engineering.
• Background in manufacturing, industrial operations, or warehouse environments, preferably with direct exposure to operational workflows.
• Comfortable multi-tasking and keeping the energy high.
• Outstanding verbal and written communication ability.
• Interpersonal and listening skills.
• Insanely detail-oriented and organized.
• Effective problem-solving capabilities.
• Ability to adjust communication style based on customers’ personalities and based on stakeholders’ objectives.
• Ability to present effectively and command attention with a variety of stakeholder perspectives.
• Personality traits: empathic, positive, passionate, creative, smart, high integrity, startup mentality.
• BA degree or higher.

Bonus if you have:

• Prior consulting and/or sales experience.
• Experience with modern sales tech stacks: Salesforce, Salesloft, DiscoverOrg, etc.
• Experience with startups and entrepreneurial organizations.
• Experience working with CMMS/EAM, ERP or facility operations software.
• Experience working in a manufacturing facility.
• Ability to perform in a remote work setting.

What’s in it for you:

• Competitive salary and meaningful equity opportunities.
• Healthcare, dental, and vision coverage.
• 401(k) / RRSP enrollment program.
• Take what you need PTO.
• A Work Culture where:
• You’ll work alongside folks across the globe that reflect the MaintainX values, Smart Humble Optimist.
• We believe in meritocracy, where ideas and effort are publicly celebrated.

About us:

Our mission is to deliver one platform for maintenance, repair & operations teams to keep the physical world running. We believe the greatest asset in any organization is the people. That’s why we built an intuitive, mobile-first solution to help boost productivity and collaboration across teams and locations.

MaintainX is committed to creating a diverse environment. All qualified applicants will receive consideration for employment without regard to race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

Relay, a Raleigh-based high growth company, is looking to change the way we communicate. We’re on a mission that matters, and we're hiring for a Solutions Engineer who will thrive in a dynamic high-growth environment.

Frontline workers are the lifeblood of our economy, and we're building the cloud platform that makes them better, faster and safer than ever before. Our cloud solution offers a data driven approach to frontline work through real time communications, real time location information and powerful real time data and insights. Here at Relay, we've designed, built and launched an entirely new product category and we're disrupting the handheld radio industry.

The Solutions team is central to our revenue growth and customer value strategy, serving as the technical experts for our most important strategic sales opportunities. Our mission is to design innovative, AI-driven solutions that transform complex business problems, showcase the power of the Relay SaaS platform and its advanced AI capabilities for large prospective clients, and accelerate deals by expertly navigating technical diligence and removing IT or technical roadblocks. 

Position Overview:

As a Solutions Engineer specializing in Frontline Business Transformation, you will be a key technical member on the Solutions team, working directly with prospective and existing enterprise customers. You will leverage deep technical expertise and business acumen to architect and implement sophisticated AI-driven solutions, demonstrating how Relay's platform drives significant business transformation, both pre- and post-sale. You will play a crucial role in the technical pre-sales cycle, from initial discovery and design to hands-on technical POC creation and demo, with a particular focus on pioneering new and emerging AI-powered solutions. You are a trusted technical advisor, adept at handling complex requirements, overcoming objections, and ensuring our most strategic customers derive maximum value and achieve transformative outcomes from our AI offerings by actively participating in their deployment and initial operationalization.

Key Responsibilities:

• Strategic Pre-Sales & Hands-On AI Solution Architecture:
• Partner with assigned Business Development and Enterprise Sales teams to gain a deep understanding of their business goals, complex technical landscapes, and critical pain points, identifying opportunities for AI-driven transformation.
• Design and architect robust, scalable, and innovative AI solutions using our core product suite and APIs, tailored to specific customer needs and demonstrating significant value through AI-powered business process re-engineering.
• Develop and deliver highly customized, compelling product demonstrations and technical presentations that effectively communicate the value and technical feasibility of AI-driven solutions to diverse audiences, including C-suite and IT leadership.
• Lead the development, hands-on implementation, and management of Proof-of-Concept (PoC) solutions to validate technical requirements and showcase the transformative power of Relay's AI capabilities in complex scenarios
• Technical Sales Leader:
• Act as the primary technical contact and trusted advisor to prospective customers during strategic sales cycles, guiding them through technical evaluations and platform deployments.
• Lead and manage the technical diligence process, expertly addressing intricate technical questions, security inquiries (RFIs/RFPs, security questionnaires), and integration challenges related to AI deployments, leveraging internal Security/Support for standard items.
• Proactively identify, address, and overcome technical objections, securing technical validation and buy-in from key customer stakeholders, including IT and leadership, regarding AI solution adoption.
• Provide significant technical contributions to proposals, Statements of Work (SOWs), and commercial negotiations, emphasizing the value of AI-driven transformation.
• Drive the initial implementation and configuration of "emerging solutions" (e.g., initial integrations using new AI APIs or cutting-edge AI models) directly with customers, ensuring successful deployment and initial operationalization.
• Enablement & Knowledge Transfer:
• Meticulously document designed AI solution architectures, including critical configurations, API utilization for AI integrations, and integration points defined during pre-sales.
• Conduct thorough handover sessions to Customer Success and longer-term Implementation/Operations teams for standardized AI solutions, ensuring they have the necessary technical context and design rationale.
• Serve as a point of escalation for implementation and post-deployment teams.
• Provide direct support and optimization for "emerging solutions" until they become standardized and transitionable to Operations.
• Cross-Functional Influence & Enablement:
• Proactively engage and influence cross-functionally to create revenue momentum across Product Management, Operations, Marketing and Sales, specifically focusing on AI and business transformation.
• Synthesize and deliver valuable field feedback to Product Management regarding strategic customer needs for feature gaps, and usability to influence roadmap direction.
• Partner with Operations to develop robust playbooks for onboarding and supporting novel customer solutions.
• Collaborate with Security and Support teams to equip them with the knowledge needed for routine technical and security questionnaires related to implementations.
• Develop technical cheat sheets and one-pagers focused on AI capabilities and business transformation for BD and Enterprise sales teams.
• Collaborate with Marketing on technical content generation (e.g., whitepapers on AI use cases, case studies and conference talks) as needed.

Qualifications:

• Experience (e.g., 1-3+ years) in a customer-facing technical role such as Forward Deployed Engineer, Sales Engineer, or Technical Analyst, preferably within an enterprise software or SaaS environment with a focus on AI, or data science solutions.
• Demonstrated ability to understand complex business challenges and architect sophisticated, AI-driven technical solutions using a SaaS platform's core features and APIs to achieve business transformation.
• Strong experience designing, implementing, and delivering compelling technical demonstrations and presentations focused on AI capabilities and their business impact to both technical and business audiences.
• Experience leading technical diligence processes for AI-driven solutions, including responding to RFPs/RFIs, security questionnaires, and technical objections related to AI.
• Hands-on ability to build, implement, and manage Proof-of-Concept solutions leveraging modern web technologies and AI/ML frameworks.
• Excellent communication, interpersonal, and collaboration skills, with an ability to clearly articulate the value of AI-driven workflows.
• Strong problem-solving skills and the ability to navigate ambiguity, particularly in the evolving AI landscape.
• Experience working effectively with business development and enterprise sales teams and engaging directly with large prospective customers to drive AI adoption and ensure successful initial deployments.
• Ability to translate complex technical AI concepts into clear, understandable language for various stakeholders, including C-suite executives.
• Bachelor's degree in Computer Science, Engineering or a related technical field, or equivalent practical experience.

Travel:

• Up to 50% domestic travel to meet with prospective customers and support sales and initial implementation engagements, particularly for strategic AI opportunities.

About us: Relay culture, benefits & perks:

First and foremost, our culture hinges on Relayers getting LIT up in an environment that fosters learning, impact, and teamwork (LIT) where we can do the best work in our lives. We call this BWIML (pronounced bee wimmel = Best Work In My Life)!

It's truly amazing what engaged team members can achieve together. Our ever-evolving list of benefits and perks means you'll be able to integrate work into your whole life, focus on health, perform impactful work, grow and learn in your role, look after yourself/your family, and invest in your future. 

At Relay, we offer...

• 100% Paid Insurance Health, Dental, Vision, Long/Short Term Disability, and Life Insurance benefits for you and those who depend on you
• Generous Paid Time Off
• 401(K) Savings Plan + Company Match
• Baby Cash Reward + Paid Parental Leave
• Wellness Perks, including a world-class onsite fitness center with instructor-led classes + locker room, as well as endless outdoor amenities, whether tennis, basketball, cycling, or pickleball is your jam
• Free Snacks and Fun Times
• Latest tech, standing desks, and all the accessories and software you need to succeed in your role

Please note this role is based onsite at our HQ in Raleigh, NC, with up to 50% travel 

At Reltio®, we believe data should fuel business success. Reltio’s AI-powered data unification and management capabilities—encompassing entity resolution, multi-domain master data management (MDM), and data products—transform siloed data from disparate sources into unified, trusted, and interoperable data. Reltio Data Cloud™ delivers interoperable data where and when it's needed, empowering data and analytics leaders with unparalleled business responsiveness. Leading enterprise brands—across multiple industries around the globe—rely on our award-winning data unification and cloud-native MDM capabilities to improve efficiency, manage risk and drive growth.

At Reltio, our values guide everything we do. With an unyielding commitment to prioritizing our “Customer First”, we strive to ensure their success. We embrace our differences and are “Better Together” as One Reltio. We are always looking to “Simplify and Share” our knowledge when we collaborate to remove obstacles for each other. We hold ourselves accountable for our actions and outcomes and strive for excellence. We “Own It”. Every day, we innovate and evolve, so that today is “Always Better Than Yesterday”. If you share and embody these values, we invite you to join our team at Reltio and contribute to our mission of excellence.

Reltio has earned numerous awards and top rankings for our technology, our culture and our people. Reltio was founded on a distributed workforce and offers flexible work arrangements to help our people manage their personal and professional lives. If you’re ready to work on unrivaled technology where your desire to be part of a collaborative team is met with a laser-focused mission to enable digital transformation with connected data, let’s talk!

Job Summary:

In this strategic role as a Partner Solution Architect you are a senior individual contributor who serves as a technical authority for Reltio’s partner echosystem.  You bring deep expertise in MDM architecture, design patterns, and program-level strategy applying Reltio and industry best practices to ensure high-quality, scalable, and repeatable partner-led implementations. 

Your focus is on enabling, guiding, and governing partner solution design and dlievery, rather than owning day-to-day project execution.  You work across partners, customers and internal reltio teams to drive architectural consistency, reduce delivery risk, and accelerate partner maturity.  This role positions you as a trusted advisor to partners and key tecnical bridge between Product, Engineering, Professional Services and Customer success.

Job Duties and Responsibilities:

• Serve as a senior technical authority for Reltio within the partner echosystem, with deep expertise in MDM, integraton patterns, solution architecture, and Relito’s product capabilities and roadmap. Provide architectural oversight and guidance for partner-led Reltio MDM solution designs, ensuring alignment with Reltio standards, MDM principles, and customer requirementsEnable partners to successfully design and deliver Reltio implementations through prescriptive guidance, reviews, and best practices, rather than direct ownership of deliveryLead and guide partner solution architects and technical teams, influencing solution quality and architectural decisions across multiple engagements
• Guide and validate reference architectures, solution patterns, and implementation approaches for customer deployments delivered by partners
  Ensures quality, efficiency and accuracy of partner-led implementations for Reltio customers through design reviews, checkpoints, and governance mechanisms Support multiple partner projects simultaneously with global and distributed paratner teams
• Collaborate closely with Product Management, Engineering, DevOps, Professional Services, and Customer Success to align partner guidance with product direction and field feedbackCBuild and maintain trusted relationships with partner technical leaders and customer stakeholders
• Develop and evolve repeatable partner-facing assets, including methodologies, templates, tools, architectural guidelines, and best-practice documentation
• Communicate complex technical concepts clearly and effectively to both technical and non-technical audiences

Skills You Must Have: 

• Minimum Bachelor's degree in Computer Science, Engineering, or a technical field
• Master's degree in a technical field is recommended 
• At least 6 years of overall technology implementations and progressive delivery in a technology or professional services organization delivering moderate to complex technology solutions
• Ideally have 2 years experience with MDM platforms and has completed 2 MDM implementations

Knowledge of Software as a Service (SaaS), Cloud delivery, and other SaaS platforms/solutions Knowledge of CRM (Salesforce, Veeva), ERP, accounting systems and provisioning systems is recommendedExperience with Object Oriented technologies

• Experience with business process and governance is recommended
• Industry / Domain experience 
• Certifications in Java, Scrum/Agile methodology, cloud provider certifications

MaintainX is the world’s leading mobile-first Asset and Work Intelligence platform for industrial and frontline environments. We’re a modern, IoT-enabled, cloud-based solution that powers maintenance, safety, and operations on physical equipment and facilities.

We help 12,000+ organizations—including Duracell, Univar Solutions, Titan America, McDonald’s, Brenntag, Cintas, Xylem, and Shell—achieve operational excellence and reliability at scale.

Following our $150 million Series D led by Bain Capital Ventures, Bessemer Ventures, August Capital, Amity Ventures, and Ridge Ventures, MaintainX has raised a total of $254 million, valuing the company at $2.5 billion.

As we enter our next phase of growth, we’re investing deeply in AI/ML, LLMs, and Industrial IoT to transform how frontline teams operate—predicting failures before they happen, automating workflows, and embedding intelligence into every asset and procedure.

The Role

We are seeking a highly skilled and motivated Senior Applied Machine Learning Developer to guide the technical direction and architecture of our Predictive Maintenance and Asset Intelligence initiatives.

You’ll combine deep ML expertise with strong software development and leadership skills—mentoring developers, scaling systems, and driving the roadmap for AI-enabled maintenance intelligence across thousands of industrial sites.

This role sits at the intersection of ML architecture, IoT data systems, and product impact, shaping the foundation for MaintainX’s predictive and generative AI strategy.

What you’ll do:

• Lead technical direction for predictive maintenance, anomaly detection, and LLM-powered intelligence across MaintainX products.
• Architect end-to-end ML systems—from data ingestion and feature development to model training, deployment, and monitoring.
• Mentor a growing team of ML and data developers, instilling best practices for experimentation, evaluation, and model lifecycle management.
• Partner with product and software development leaders to align AI roadmap with customer needs and business goals.
• Design reliable data and feedback loops that connect customer telemetry and operator feedback to model retraining.
• Drive performance optimization through techniques like quantization, distillation, and scalable inference serving.
• Work with LLM frameworks (LangChain, LlamaIndex, Hugging Face) to build reasoning systems and agentic workflows for asset and work intelligence.
• Ensure ML infrastructure meets production standards for latency, reliability, explainability, and security.

About you:

• 7+ years of experience in Machine Learning, Data Science, or Applied AI.
• Expertise in Python, and strong familiarity with PyTorch, TensorFlow, and cloud ML stacks (AWS, Databricks, or similar).
• Proven experience deploying production ML systems—not just prototypes—at scale.
• Strong background in LLMs, time-series modeling, and anomaly detection for real-world data.
• Demonstrated ability to lead architectural decisions, mentor developers, and collaborate across product, data, and platform teams.
• Knowledge of MLOps tooling (Docker, Kubernetes, Weights & Biases, MLflow, SageMaker).
• Advanced degree (MS/PhD) in Computer Science, Machine Learning, or related field preferred.

Bonus skills: 

• Experience with OCR for extracting structured data from documents.
• Background in time-series modeling for predictive maintenance and anomaly detection.
• Familiarity with Industrial IoT systems (sensors, telemetry, edge computing).
• Experience applying reinforcement learning or agentic architectures for decision-making and control systems.
• Contributions to open-source ML frameworks or research in reliability, explainability, or digital twins.

What’s in it for you:

• Competitive salary and meaningful equity opportunities.
• Healthcare, dental, and vision coverage.
• 401(k) / RRSP enrollment program.
• Take what you need PTO.
• A high impact Culture:
• You’ll work with Smart, Humble Optimists across the globe.
• Meritocratic environment where ideas and outcomes are publicly celebrated.

About us:

We exist to make the lives of frontline and maintenance teams easier by building software that meets their real-world needs. Our product transforms how 80% of the global workforce—those who don’t sit behind a desk—manage their operations, assets, and teams.

MaintainX is committed to creating a diverse environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

Transform Your Career

We deliver unparalleled opportunities for growth and career advancement. Our dynamic, entrepreneurial culture supports your journey every step of the way.

Embrace new challenges and deliver real value to some of the world’s most influential Fortune 100 brands, growth companies transforming their industries, and mid-market firms that need help navigating the defining moments of their lifecycle. Work side by side with business leaders to solve complex client challenges and make a true impact. Love what you do as part of a diverse organization committed to collaboration and continuous learning.

The Team – Enterprise & Cloud Applications

Our Enterprise & Cloud Applications team is comprised of functional and technical experts in the areas of NetSuite, OneStream, SAP, and Salesforce. We tackle the challenges that come with implementing, optimizing, and maintaining cloud investments. Whether implementing a cloud solution or enhancing and extending an existing cloud environment, we help organizations get the most out of technology investments, including New System and Module Implementations, System Integrations, Upgrade Assessments, Application Upgrades, and Business Process Optimization.

Your Impact

• Work on NetSuite related projects including new implementations, enhancements, integrations, support and other special projects.
• Perform in a leadership role (functional role and solution architect) within the NetSuite Practice by leading project teams, sharing your individual subject matter expertise, and being a primary liaison to our clients.
• Identify, design and implement creative business solutions to continually improve the firm’s methodology and approach.
• Manage client relationships with an eye toward identifying and closing on new business opportunities.
• Create and deliver presentations on technical concepts, project work plans, delivery approach, milestones, and results to client stakeholders.
• Engage with clients and colleagues on revenue recognition solution support.
• Review team progress to ensure compliance with work program and professional standards.
• Educate internal and external audiences on NetSuite best practices.
• Actively participate in career development activities and technical training of staff.

At a minimum, you will have:

• 5+ years of direct NetSuite implementation, upgrade, and support experience.
• Experience facilitating design and configuration of NetSuite.
• Full, life-cycle implementation experience with Multi-book, Advanced Revenue Management, OpenAir, and Professional Services Automation.
• 8+ years of Tier 1 or Tier 2 consulting experience.
• Experience with SuiteScript, SuiteFlow, Integrations, and Reporting experience.
• Experience with data conversions, interfaces/integrations, reporting, and customizations to NetSuite applications.
• Ability to lead workshops, including the gathering/documenting of requirements and use-cases and recommendation of envisioned processes.
• ASC-606 (revenue recognition) experience.
• Strong business skills and experience in accounting, finance or operations.
• Ability to assess functional and technical gaps in designs.
• Ability to define and articulate Business Benefits and Costs.
• Experience developing detailed work plans for project activities within scope of application responsibility.
• Experience training and supporting end users in NetSuite.
• Experience testing NetSuite application instances to successfully validate application setups, including input to test plans, test scenarios, and test scripts is required.
• Proven ability to lead, motivate and build teams that deliver services and solutions that surpass client expectations.
• Flexibility to accommodate travel up to 25%.

Preferably, you will have:

• Bachelor’s degree in Accounting, IT, or related field.
• NetSuite SuiteFoundation, NetSuite Certified ERP Consultant, Multi-book, Advanced Revenue Management, or OpenAir Certifications.
• Experience managing technical development by acting as a liaison between the technical team and the user community is strongly preferred.
• CPA, PMP or MBA.

Transform Your Career

We deliver unparalleled opportunities for growth and career advancement. Our dynamic, entrepreneurial culture supports your journey every step of the way.

Embrace new challenges and deliver real value to some of the world’s most influential Fortune 100 brands, growth companies transforming their industries, and mid-market firms that need help navigating the defining moments of their lifecycle. Work side by side with business leaders to solve complex client challenges and make a true impact. Love what you do as part of a diverse organization committed to collaboration and continuous learning.

THE TEAM – CORPORATE PERFORMANCE MANAGEMENT

Team with fast growing companies and well-known enterprises (both privately held and publicly traded) on a variety of transformational corporate performance management (CPM) projects leveraging OneStream XF.  Team with leaders from across Highspring to provide fully integrated services to support clients in the office of the CFO, CAO, and CIO.

Your Impact

• Lead technical aspects of OneStream engagements, including new implementations and optimization efforts, across the full project lifecycle spanning requirements, design, configuration, testing, deployment, and support.
• Team with the leadership of the firm’s CPM practice helping to set and execute strategy, grow the practice, deepen the alliance relationship with OneStream, amplify our center of excellence, and support staffing and recruiting efforts.
• Support business development pursuits and marketing initiatives, including events, conferences, discovery, demonstrations, and proposal efforts.
• Ensure adherence to Highspring's delivery methodology, approach, standards, tools, and templates, while proactively identifying opportunities and developing solutions for continual improvement.
• Educate internal and external audiences on OneStream XF capabilities and best practices.
• Develop team members through coaching, mentorship, career development activities, and technical training.
• Collaborate with other Highspring services (e.g., target operating model, finance transformation, technical accounting, M&A, etc.) to engage as business partner and advisor to our clients.
• Embrace and embody Highspring's culture, client service principles, and guiding principles.

You Are

Someone who is enthusiastic, entrepreneurial, and motivated.  You’re not afraid to think strategically -and- get your hands dirty.  You’re not only concerned with the success of the project, but you’re building positive relationships with clients along the way. You’re shaping expectations and ensuring the standard of work is in line with promises made.  There are a lot of moving pieces, but you’ve got the work ethic to stay on top of it all.

You are a team-builder and problem-solver. You stay updated on new product enhancements.  You know how to use OneStream to creatively design and implement solutions for your client’s unique challenges.  You know that collaboration is key, so you look for ways to source and share best practices.  If there’s a new way to do something that improves outcomes for clients, you’ll find it.

At a minimum, you will have:

• 3+ years of direct, full life cycle experience implementing or optimizing OneStream.
• 5+ addition years of direct, full life cycle experience implementing or optimizing OneStream and/or other market leading CPM solutions (e.g., Oracle EPM Cloud, Oracle Hyperion, etc.).
• Demonstrated ability to develop technical solutions to empower functional business needs.
• 5+ years of relevant professional services experience.
• Strong understanding of the functional business processes that CPM enables including close, consolidation, reporting, planning, budgeting, and forecasting.
• Strong perspective on CPM best practices.
• Experience with data integration, conversions, and interfaces.
• OneStream business rules and/or .NET and/or VBA and/or SQL experience.
• Experience managing projects, including responsibility for scope, schedule, budget, resource management.
• Proven ability to lead, motivate, and build teams that deliver services and solutions that surpass client expectations.
• Flexibility to travel up to 25%.

Preferably, you will have:

• Bachelor’s and/or graduate degree in finance, accounting, business administration, information systems, IT, or related field.
• Prior functional, industry experience in corporate accounting or financial planning & analysis (FP&A).
• OneStream Certified Professional (OCP) lead architect certification.
• CPA, PMP, CSM, or Six Sigma certifications.

The Role:

We are looking for a curious, smart, and “learn it all” Architect with proven experience and a passion for designing transformative solution architectures for our prospects and customers. This high-impact role demands a unique blend of deep technical expertise and executive presence, requiring you to confidently present to C-level executives and translate their strategic goals into actionable technical plans.

You will work with technical teams at our prospects and customers to design architectures that drive enterprise modernization, leveraging techniques like capability mapping and exploring innovative solutions with Agentic AI. Your primary goal is to support our growing sales team in achieving revenue goals by unlocking technical blockers and partnering closely with our Sales, Value Engineering, Product Management, Data Ops, and Information Security teams.

You will be responsible for supporting engagements with new prospects as well as existing customers that look to expand their footprint. Measures of success include new customer acquisition rates, retention, up-selling, and contribution to overall sales team and business success.

The work you’ll do:

• Lead and define the overall architecture, data and cloud strategy for our largest client accounts
• Confidently engage with customers C level their strategic objectives with the Celonis technical strategy
• Drive innovation by identifying and architecting solutions that leverage emergent technologies, including Agentic AI.
• Be the bridge between our product & engineering teams within Celonis with the clients teams to provide the best technical services for our clients
• Assess our customer installed base IT landscape maturity for the region
• Participate in pre-Sales and post-Sales phases, engaging with customer Architecture and security teams
• Coach and guide Celonis consulting teams and ecosystem partners on technical implementation related issues (architecture, integration, performance and scalability)
• Develop re-usable assets for the consulting teams on projects
• Develop customer facing position papers, assets and thought leadership presentations on architecture and innovation with Celonis
• Creation of technical designs and presentations for internal and client stakeholders

The qualifications you need:

• 10 to 15 years of relevant experience (Software vendor Architect, Top consulting firms CTO or Enterprise Architect at a customer)
• Proven ability to think strategically, connecting technical solutions to business value and customer objectives.
• Strong background in Data Architecture, Integrations patterns, and Development background in data related languages (SQL, Python...)
• Excellent written and verbal communication skills
• Excellent presentation and creativity skills
• You can comfortably switch from explaining an architecture diagram to an environment where you coded/assembled a demo of the architecture
• Strong technical background with a focus on system integrations, data operations and automation capabilities
• Strong understanding of cloud native architectures, SaaS solutions (Salesforce, SAP, Dynamics CRM,ServiceNow, etc..), cybersecurity posture fundamentals, API ecosystems and legacy on-premise enterprise architectures
• Fluency in English, an additional language such as Spanish, French or Italian is a strong advantage 
• MSc degree in Computer Science or equivalent in Information Technology related field

Preferred:

• Celonis Certifications and Experience with OCPM and Case Centric Data Pipelines
• AWS/Azure/GCP Certifications
• ESB / ETL Certifications (Mulesoft,Oracle,SAP,Talend, Informatica, etc..)
• Experience in at least 2 domains among: Finance, Manufacturing, Supply Chain, Customer/Consumer Management (Service,Order Management, Sales),HR,Procurement.
• Experience in at least 2 industries among: Consumer Goods, Banking, Pharma, Aerospace,Telco, and Transport.

#LI-DB5

Available Locations: Charlotte OR Raleigh, North Carolina

*This is a work-from-home role, but you should reside in one of the regions.

What you’ll do as a Senior Solutions Engineer

The Pre-Sales Solution Engineering organization owns the technical sales of the Cloudflare solution portfolio, ensuring maximal business value, fit-for-purpose solution design and adoption roadmap for our customers. Solution Engineering is made up of individuals from a wide range of backgrounds including but not limited to Sales Consultants, Technical Consultants, Technical Support and Program Managers. 

You are a customer facing technologist within the Cloudflare Solutions Engineering team. You have experience in working in a pre-sales or other technical customer facing role supporting large enterprise accounts or acquiring new enterprise customers, as well as excellent verbal and written communication skills suited to explain the benefits of CloudFlare products and services to existing and potential customers. In this role you will be responsible for partnering with the sales team to understand customer requirements and provide sales support, prepare and deliver technical presentations and demos explaining the benefits of Cloudflare products to existing and potential customers, and run proof of concept trials for customers.

Specifically, we are looking for you to:

• Identify and map customer initiatives and business problems to Cloudflare solutions
• Build relationships and technical champions within customer accounts
• Develop and present customer presentations at every Enterprise Customer’s organization level
• Lead demo and proof-of-concept activities for Cloudflare prospects and customers
• Demonstrate your expertise of Cloudflare with your peers  through the creation of professional content, including white papers, blog posts and other knowledge sharing activities
• Represent and evangelize Cloudflare externally at Developer, Community, Technology, Cybersecurity and Industry focused events with thought leadership and expertise
• Apply in-depth vertical knowledge or domain expertise. Advise on best practices

Basic Requirements

• Previous experience as a Solutions Engineer or other customer facing technical role with CDN, Security, Networking or SaaS
• Solid communication, written and presentation skills
• Ability to work on several projects and activities concurrently
• Highly driven individuals that are curious, team players and work with a sense of urgency
• Bachelor’s Degree or equivalent in relevant work experience
• The role requires up to 50% travel to attend meetings with prospects or customers, attend conferences and other industry events, and to collaborate with your Cloudflare teammates

Examples of one or more desirable skills, knowledge and experience

• Fundamental understanding of customer network and/or application architectures. 
• Detailed understanding of workflow from user to application including hybrid architectures with Azure, AWS, GCP.
• Understanding, knowledge or experience of application and/or network security 
• Understanding, knowledge or experiences with SaaS application environments
• Understanding, knowledge or experience with VPN and remote access challenges
• Understanding, knowledge or experience with SIEM and log analytics platforms 
• Client OS fundamentals and software distribution

Other desirable skills areas include:

• Experience interacting with senior level/executives to communicate a message of network and security transformation
• Routing, subnetting, split tunnels. SD-WAN, local internet breakout
• End user and application security risks - DDoS, malware, phishing, viruses
• Knowledge of competitive market around CDN providers and internet security technologies

Bonus Points

• Graduate-level degrees in Computer Science, Engineering or related fields. Reminder: this is not a strict requirement at all. Candidates from all walks of life are welcome.
• Certifications: Azure/AWS/GCP Architect, etc.

More About You

• You can translate technical concepts and jargon for a wide variety of audiences: from systems engineers, to front-end developers, through to IT managers and C-levels in enterprise organizations.
• You want to be constantly learning new things and teaching what you've learned to the broader team through internal and external blog posts, team demos, and product training sessions.
• You have a knack for understanding problems and finding creative ways to solve them. Our product suite is ever-growing, and knowing how to identify which parts will solve a customer's particular problem is important.
• You understand how to manage a project, work to deadlines, and prioritize between competing demands.

CSQ127R318

As a Big Data Solutions Architect (Resident Solutions Architect) in our Professional Services team you will work with clients on short to medium term customer engagements on their big data challenges using the Databricks platform. You will provide data engineering, data science, and cloud technology projects which require integrating with client systems, training, and other technical tasks to help customers to get most value out of their data. RSAs are billable and know how to complete projects according to specification with excellent customer service. You will report to the regional Manager/Lead.

The impact you will have:

• You will work on a variety of impactful customer technical projects which may include designing and building reference architectures, creating how-to's and productionalizing customer use cases
• Work with engagement managers to scope variety of  professional services work with input from the customer
• Guide strategic customers as they implement transformational big data projects, 3rd party migrations, including end-to-end design, build and deployment of industry-leading big data and AI applications
• Consult on architecture and design; bootstrap or implement customer projects which leads to a customers' successful understanding, evaluation and adoption of Databricks.
• Provide an escalated level of support for customer operational issues.
• You will work with the Databricks technical team, Project Manager, Architect and Customer team to ensure the technical components of the engagement are delivered to meet customer's needs.
• Work with Engineering and Databricks Customer Support to provide product and implementation feedback and to guide rapid resolution for engagement specific product and support issues.

What we look for:

• 6+ years experience in data engineering, data platforms & analytics
• Comfortable writing code in either Python or Scala
• Working knowledge of two or more common Cloud ecosystems (AWS, Azure, GCP) with expertise in at least one
• Deep experience with distributed computing with Apache Spark™ and knowledge of Spark runtime internals
• Familiarity with CI/CD for production deployments
• Working knowledge of MLOps 
• Design and deployment of performant end-to-end data architectures
• Experience with technical project delivery - managing scope and timelines.
• Documentation and white-boarding skills.
• Experience working with clients and managing conflicts.
• Build skills in technical areas which support the deployment and integration of Databricks-based solutions to complete customer projects.
• Travel to customers 20% of the time
• Databricks Certification

As a MuleSoft Architect, you won't be handed a ticket queue or a seat at someone else's table. You'll own the integration platform for our clients — end-to-end. That means standing up a production-ready API-led foundation, running an AI-first delivery program, and building the kind of trusted client partnerships that turn a single engagement into a long-term relationship. You set the architectural direction. The rest of the team follows your lead.

Location: Remote (US). Raleigh–Durham is a plus, not required.

Eligibility: Must live in the US and be authorized to work in the US; no sponsorship.

What You'll Own

You are the technical decision-maker for your client engagements — not a consultant waiting for sign-off.

• Integration Platform Ownership: Design the target-state API-led architecture (system/process/experience layers), define NFRs, govern standards, and publish reusable templates that teams actually use — not just reference.
• AI-First Program Leadership: Build the AI playbook. Create prompt and snippet libraries that accelerate design, mapping, and testing. Measure the before/after. Coach your team to adopt. Don't theorize — demonstrate.
• Delivery Accountability: Own milestones, scope, and LOE. Keep estimate variance ≤ ±15%. Communicate risks before anyone has to ask. Exec-ready updates go out weekly, without prompting.
• Presales Partnership: Lead discovery, shape solution architecture, and co-author SOWs with clear assumptions. You are the technical voice in the room — and you know how to make architecture land as a value narrative, not a tech briefing.
• Autonomous Execution: You track your own commitments. You surface risks before they surface you. If you've always been three steps ahead of your own deadlines, you'll feel right at home.

Key Responsibilities

Architecture & Platform

• Design API-led target state (system/process/experience), NFRs, and governance.
• Stand up CloudHub 2.0/RTF environments, networking, secrets, and promotion paths.
• Publish templates, policies, and error strategies in Exchange that set the delivery bar — and that teams actually use.

AI Program & Enablement

• Author a practical AI playbook + prompt/snippet library to accelerate design, mapping, and testing — safely.
• Measure cycle-time and quality deltas before and after. Show the gains. Coach adoption.

Delivery & Reliability

• Guide CI/CD strategy, config per environment, and zero-downtime/rollback patterns.
• Define SLOs, alerts, and dashboards. Build integrations that hit latency and accuracy targets.

Presales & Stakeholders

• Own discovery, solution architecture, and LOE/SOW development with clear assumptions.
• Translate architecture trade-offs into exec-ready options. Build presales assets that accelerate the next deal.

Documentation & Communication

• Write ADRs, API docs, and runbooks that make decisions legible and repeatable.
• Direct, no-fluff communication — always. If you can say it in three sentences, don't use ten.

Required Qualifications

• Architecture Experience (Required): 1+ year in a formal MuleSoft Architect role owning target state, decisions, and trade-offs — not just senior development duties.
• API & Integration Architecture: Expert-level API-led design on Mule 4/Anypoint with clean system/process/experience boundaries.
• AI/LLM Tools & Automation: You don't just tolerate AI tools — you seek them out. Cursor, LLM-based assistants, AI-powered static analysis — these are in your daily rotation, not your LinkedIn bio.
• MuleSoft Platform Mastery: DataWeave 2.x, CloudHub 2.0, Runtime Fabric, Flex Gateway, Anypoint MQ; Exchange-driven reuse and policy governance.
• DevOps, CI/CD & IaC: Azure DevOps, GitHub Actions, Jenkins, Maven, Terraform; env promotion to CH2.0/RTF; blue/green + rollback strategies.
• Security & Standards: RAML/OAS, OAuth2/OIDC, JWT, mTLS/TLS, secrets, encryption — policy bundles baked into delivery, not bolted on after.
• Observability & SLOs: Anypoint Monitoring, Datadog, or Splunk; error budgets and actionable alerts.
• Cloud & Networking: AWS/Azure VPC/VPN, private spaces, NAT/DNS/certs; cost and performance trade-offs you can defend.
• Client-Facing Consulting Experience: You've worked at a consultancy or SI with direct client ownership. You run discovery, align stakeholders from exec to dev, contribute to LOE/SOW, and keep estimate variance ≤ ±15%. Internal IT delivery doesn't substitute.
• MuleSoft Certifications: MuleSoft Certified Platform Architect and/or MuleSoft Certified Integration Architect required.

Preferred / Bonus

• Experience leading presales end-to-end — discovery through signed SOW.
• Hands-on AI acceleration work with documented before/after delivery gains.
• Security and governance depth: policy-as-code, OAuth2/OIDC, mTLS, auditable standards teams actually follow.

Transform Your Career — the AI-First Way

At Green Irony, you…

• Take full ownership of your engagements — client, scope, delivery, and outcome.
• Relentlessly pursue measurable business value, not ticket throughput.
• Solve complex problems with practical, innovative solutions.
• Communicate directly, transparently, and with positive intent — clarity over politics.
• Grow continuously — mentoring, learning, and automating to expand your impact.

Benefits Snapshot

• Competitive salary + performance bonus
• Medical, dental, and vision coverage
• 401(k) with generous company match
• Flexible PTO and remote-first work environment
• Annual professional development budget (certifications, conferences, AI tools)
• Equipment stipend

Equal Opportunity, Zero BS

Green Irony is an equal opportunity employer committed to building an inclusive team where diverse voices drive better outcomes.

We evaluate all qualified applicants without regard to race, color, religion, gender, gender identity, sexual orientation, national origin, veteran status, disability, or any other protected classification — because the only bias we tolerate is toward delivering excellent work.

As a Senior MuleSoft Engineer, you will design and deliver API-led integration solutions on Anypoint Platform — directly with clients, from discovery through go-live. You'll drive architecture decisions, protect margin through scope discipline, and build the kind of trusted client relationships that turn one engagement into many.

What You'll Own

You will be the technical owner of your client engagements — not a resource assigned to a ticket queue. That means:

• Client Delivery Ownership: Lead integration programs end-to-end for external clients — from discovery and estimation through SOW shaping, stakeholder alignment, and delivery KPIs (on-time, on-budget, CSAT).
• Stakeholder Management (exec → dev): Navigate the full relationship stack. Translate architecture trade-offs to executives, earn trust with engineering teams, and keep both sides aligned throughout delivery.
• Scope Discipline: Anticipate risk early, communicate trade-offs clearly, and protect margin through change-order discipline — without damaging the relationship.
• Autonomous Execution: Own your calendar, your estimates, and your commitments. No one will chase you for updates. You surface risks before they surface you.

Key Responsibilities

Technical Delivery

• Lead technical design, implementation, and deployment of large-scale MuleSoft integration and API solutions (CloudHub 2.0, Runtime Fabric, Anypoint MQ, Flex Gateway, or on-prem).
• Develop and maintain DataWeave scripts, Mule flows, and CI/CD pipelines (Azure DevOps, GitHub Actions, Jenkins).
• Enforce architectural and security standards (RAML/OAS, OAuth2, JWT, TLS, encryption).
• Monitor and optimize integrations for performance, scalability, and maintainability.

Client-Facing Services Delivery

• Lead discovery sessions, shape estimates, and contribute to SOW development — you are the technical voice in the room with the client.
• Own delivery KPIs: on-time rate ≥90%, estimate variance ≤±15%, client satisfaction scores that earn repeat business.
• Proactively communicate status, risks, and decisions — updates go out without being asked.
• Build trusted relationships that make scope conversations easier, not harder.
• When scope creeps (and it will), you call it — with a path forward, not just a flag.

Leadership & Collaboration

• Provide coaching and technical guidance to engineers; lead code reviews and process improvements.
• Operate as a peer, not a manager — lift standards through quality of work and direct feedback.

Innovation & AI

• AI as Your Default Toolchain: You reach for your AI-enabled IDE, LLM-based assistants, and AI-powered static analysis before anything else — not as a shortcut, but because better tools produce better outcomes. You don't write code you can automate reviewing.
• Integration Workflows, Augmented: You actively prototype and deploy AI/LLM services inside integration solutions — summarization, document parsing, intelligent transformation, synthetic test data generation.
• Advance automation with AI-assisted code review and LLM-based development platforms to accelerate delivery and lift code quality across the team.

Ways of Working

• The best engineers here don't wait to be told what to do next. They already know. You set direction, track your own commitments, and communicate proactively — without a layer between you and the client.
• WIP stays at ≤2 concurrent workstreams. You know what's at risk before your teammates do.
• If you've always been three steps ahead of your own deadlines, you'll feel right at home.

Required Qualifications

• Consulting Services Experience: 3–5+ years delivering integration programs for external clients — leading discovery/estimation, shaping SOWs, managing stakeholders from exec to dev, and owning delivery KPIs. This is non-negotiable. Internal IT delivery experience does not substitute.
• Client-Facing Ownership: Proven track record of managing client relationships through the full engagement lifecycle — including difficult scope and change-order conversations that preserve both trust and margin.
• API & Microservices Architecture: Expert in designing, implementing, and maintaining distributed, scalable API-led solutions using MuleSoft and industry-standard patterns.
• MuleSoft Platform Mastery: Advanced hands-on with Anypoint Platform, including DataWeave 2.x, CloudHub 2.0, Runtime Fabric, Flex Gateway, and Anypoint MQ.
• Autonomous Execution: Demonstrated ability to self-govern in flat, PM-free consulting environments — independently scoping, prioritizing, and delivering without hand-holding. If you've only worked in highly structured orgs, be honest with yourself about this one.
• AI/LLM Tools & Automation: You don't just tolerate AI tools — you seek them out. Cursor, LLM-based assistants, AI-powered static analysis — these are in your daily rotation, not your LinkedIn bio.
• DevOps, CI/CD & Automation: Strong experience with CI/CD pipelines (Azure DevOps, GitHub Actions, Jenkins), containerization (Docker/Kubernetes), and cloud-native deployment strategies.
• Security & Integration Standards: Advanced knowledge of RAML/OAS, OAuth2, JWT, TLS, and encryption best practices.
• Programming Proficiency: Skilled in Java and Node.js, with the ability to refactor legacy codebases into clean, maintainable solutions.
• MuleSoft Certifications: MuleSoft Certified Developer – Level 1 required; Architect or Integration Professional certifications strongly preferred.

Preferred/Bonus

• Experience integrating Salesforce, AWS, or other SaaS/ERP platforms.
• Familiarity with event-driven architectures (Kafka, Pub/Sub).
• Hands-on experience or strong interest in AI/ML pipeline design or integration.

Relay (www.relaypro.com), a dynamic and rapidly growing venture-backed technology company based in Raleigh, NC, is on a mission to revolutionize frontline work. For decades, technology has supercharged desk workers while leaving behind the 80% of the global workforce who don’t sit at desks. The result is a staggering 90% productivity gap between information workers and frontline teams. At Relay, our mission is to close this gap by building the Intelligent System of Action that helps frontline teams SOAR. We’re building tools that meet frontline workers where they are, capturing tribal knowledge, and turning communication into action. By leveraging our connected cloud ecosystem and AI, we empower these essential teams to communicate more effectively, work more safely, and operate more productively.

As a high-growth, venture-backed technology company with IPO ambitions, we have already been recognized for our trajectory, ranking #175 on the Deloitte Technology Fast 500. 

Our Culture:

We are an innovative, mission-driven team dedicated to revolutionizing how frontline workers operate.  

We balance a high-velocity work cadence with a low-ego, collaborative spirit. This is a true meritocracy designed for high-impact leaders who are comfortable operating at the highest levels, including frequent strategic engagement with our senior leadership team.

Mission & Opportunity - Vice President FP&A

As Vice President of Financial Planning and Analysis (FP&A), you will lead the function during a defining phase of Relay’s growth. Reporting directly to the Chief Financial Officer, this is a tactical and strategic leadership role for a proven finance leader to serve as a trusted thought partner and advisor to the senior leadership team. You will be responsible for building a best-in-class FP&A function and, over time, instilling public company rigor long before a potential IPO. You will do so by building the FP&A function into a force that delivers data-driven decision support and translates complex financial insights into actionable recommendations.

Ranked among the fastest-growing tech companies in North America, we are looking for the next generation of "Relayers" to help us digitize the final frontier of the workforce.

Why Join Relay?

• Work at the Edge of Innovation: We just secured our 100th patent. You’ll work with technologies spanning AI-driven noise suppression, real-time language translation, and advanced IoT connectivity.
• Massive Scale: Be part of a platform that processes over 1 billion data points every week. Our tech isn't just "cool"—it’s essential infrastructure for the global economy.
• LIT Culture (Learning, Impact, Teamwork): We pride ourselves on an environment where early-career professionals have a seat at the table and see their work immediately impact global brands.
• Hyper-Growth Trajectory: With massive growth and new C-suite leaders who have led successful IPOs, you are joining a rocket ship at the perfect time.
• Best-in-Class Perks: Based in our high-tech Raleigh headquarters, you’ll enjoy 100% company-paid benefits, a 401(k) match, and a hybrid work model that balances flexibility with high-energy collaboration.

What you’ll do:

You will own Relay’s financial model and the planning infrastructure that collectively inform, guide, and support decision-making across the company. As a hands-on leader, you will:

• Architect and continually advance the financial model to be a strategic tool capable of real-time decision support and proactive scenario planning. This means dialing in on the various critical drivers of our business and developing a deep understanding of how these variables change and impact our P&L.
• Drive the continuous improvement of FP&A planning infrastructure - think systems, tools, processes - to enhance efficiency, accuracy, and scalability.  
• Spearhead AI Strategy and Automation into the finance stack to automate routine reporting, streamline and unify disparate data sources, automate manual data orchestration, assist in financial modeling, enhance predictive forecasting accuracy, and identify real-time anomalies in business performance.  
• Own and establish rigor around our monthly and quarterly forecasting with clear variance analysis and action-oriented insights to improve forecasting methodologies and/or business performance.  Extreme ownership and excellence in forecasting are critical to accurately inform expectations for our board, investors, and operating plan.  
• Lead the development and execution of the company’s financial planning process, which means owning the annual operating plan (budget) process end-to-end in close partnership with the senior lead team and ultimately developing a mid-term and long-range plan.
• As a strategic finance leader, you will drive enterprise value-maximizing strategies, evaluate and recommend optimizing our business model (Hardware as a Service), and ultimately develop a mid-term and long-range plan.    
• Manage complex department budgets and headcount planning in close collaboration with cross-functional and go-to-market teams to ensure alignment against plan and efficient scaling. Ultimately, recommend cost-optimization opportunities.   
• Own company-wide KPIs and dashboards. Design and deliver monthly and quarterly business reviews with senior leadership.
• Develop board materials and investor materials, including preparing and presenting diligence materials within fundraising and diligence workstreams. 
• Scale, mentor, and develop a high-performing, world-class FP&A team.  You will exponentially increase engagement and opportunities to serve through interaction with cross-functional leaders.

What you’ll bring:

• Financial acumen: You have 10+ years of progressive experience, with at least 5 years of experience in a leadership role, across FP&A, strategic finance, management consulting, and/or investment banking.  Strong preference to those with management consulting, investment banking, or Corporate FP&A at premier high-growth public or private technology leaders.
• Leadership experience at a B2B SaaS, or combined software/hardware company, preferred.
• Functional expertise: You have proven experience leading planning, forecasting, and reporting efforts for a company of scale with significant experience partnering with go-to-market and cross-functional teams.  You have hands-on experience with complex financial modeling and the ability to produce high-caliber visual presentations.
• Functional experience: You have significant experience in operational finance and have installed and matured financial planning processes to support high growth that are scalable to provide accurate financial capability that enables business success. You are ready to bring public company rigor to high-growth technology companies.
• High velocity operator: You have a bias for action and thrive in a fast-paced, ambiguous environment, and bring a builder and continuous improvement mentality to designing processes and financial infrastructure that scale with the business.  
• Exceptional analytical abilities: You have an affinity for numbers and naturally synthesize and process information efficiently. You have a knack for simplifying a complex confluence of variables.
• Exceptional communication: You have outstanding written and verbal communication skills with the ability to present complex financial information to diverse audiences. You are relationship-oriented and have experience and a track record of developing relationships.   
• Owner mentality: You practice extreme ownership and take accountability for this mission in a dynamic environment.  Accordingly, you rely on building systems and processes to drive success.
• Strong people leader: Experience building and developing high-performing teams with clear ownership, accountability, and growth paths.
• Integrity: You maintain the highest standards and are trustworthy.
• Education: Bachelor's degree in Finance, Accounting, Economics, or related field (MBA a plus).  You have familiarity and understanding of US GAAP and/or the ability to partner closely with Accounting.

About us: Relay culture, benefits & perks:

Our culture hinges on Relayers getting LIT up in an environment that fosters learning, impact, and teamwork (LIT) where we can *CHASE* the best work in our lives. We call this BWIML (pronounced bee wimmel = Best Work In My Life)!

It's truly amazing what engaged team members can achieve together. Our ever-evolving list of benefits and perks means you'll be able to integrate work into your whole life, focus on health, perform impactful work, grow and learn in your role, look after yourself/your family, and invest in your future. 

At Relay, we offer...

• 100% Paid Insurance Health, Dental, Vision, Long/Short Term Disability, and Life Insurance benefits for you and those who depend on you
• Generous Paid Time Off
• 401(K) Savings Plan + Company Match
• Baby Cash Reward + Paid Parental Leave
• Wellness Perks, including a world-class onsite fitness center with instructor-led classes + locker room, as well as endless outdoor amenities, whether tennis, basketball, cycling, or pickleball is your jam
• Free Snacks and Fun Times
• Latest tech, standing desks, and all the accessories and software you need to succeed in your role

Ready to build something great with us? We can't wait to hear from you.

Join Us On-Site in Raleigh!

At Relay, we're building something special, and we believe our relationships with each other and our customers are the foundation of our success. 

Our leadership team maintains a strong in-office presence to foster creativity and connection. Candidates for this role should expect to work in person 5 days a week at our Raleigh, NC office.

The Role:

We are looking for a visionary and strategic Field CTO with a "learn-it-all" mindset to serve as a high-impact technical advisor for our most strategic prospects and customers. In this role, you will act as a peer to client executives, translating complex business transformations into scalable technical strategies. You will drive innovation by championing Process Intelligence ,Agentic AI and Enterprise Modernization, ensuring our technology aligns with the evolving needs of the global market.

The work you’ll do:

• Executive Advisory: Serve as a trusted advisor to C-level executives, aligning their long-term strategic goals with the Celonis technical vision.
• Strategic Architecture & Roadmap: Lead the overarching data, cloud, and innovation strategy for our largest global accounts, utilizing methodologies like Capability Mapping to identify high-value opportunities.
• Innovation Leadership: Architect "first-of-a-kind" solutions using emergent technologies like Agentic AI to solve complex enterprise challenges.
• Sales & Business Impact: Partner with Sales and Value Engineering driving revenue through new customer acquisition and strategic up-selling.
• Product Advocacy: Act as a critical feedback loop between our Product & Engineering teams and the market, ensuring the voice of the customer shapes our future offerings.
• Thought Leadership: Develop and deliver customer-facing position papers, assets, and presentations that establish our brand as a leader in architecture and innovation.

The qualifications you need:

• Experience: 15 to 20 years of relevant experience, ideally having served as a CTO at a consulting firm, as Field CTO at a software vendor, or Director/VP of Enterprise Architecture within a major corporation.
• Strategic Communication: Proven track record of presenting complex technical visions to C-suite stakeholders in a way that emphasizes business value.
• Modernization Expertise: Deep experience in Enterprise Modernization, EA Methodologies, and a robust understanding of Agentic AI.
• Technical Versatility: Ability to pivot from high-level architecture diagrams to hands-on demo.
• Technical Foundation: Excellent background in Data Architecture, API ecosystems, and cloud-native SaaS solutions like Salesforce and ServiceNow. 
• ERP/Domain: Strong knowledge of at least one ERP SAP or Oracle or in alternative strong domain expertise in high regulated industries like Financial Services.
• Education: MSc degree in Computer Science or an equivalent IT-related field.

Preferred:

• Tech Stack: Celonis, OCPM and Case Centric Data Pipelines.
• Certifications: TOGAF/Zachmann , AWS/Azure/GCP , and ESB/ETL certifications (e.g., Mulesoft, Informatica).
• Industry Breadth: Experience across at least two domains (e.g., Finance, Supply Chain) and two industries (e.g., Pharma, Banking, Aerospace)

Visa sponsorship is not offered for this role.

#LI-DB5