Aurora hires talented people with diverse backgrounds who are ready to help build a transportation ecosystem that will make our roads safer, get crucial goods where they need to go, and make mobility more efficient and accessible for all. We’re searching for a Program Manager, People Team.

In this role, you will

• Drive Program Strategy & Execution: You will take loose concepts or business problems and translate them into rigorous project charters. You define the "what, why, and how," manage the timeline, and ensure the team crosses the finish line.
• Navigate Ambiguity: You don’t need a playbook to be effective. You can enter a chaotic situation, identify the missing pieces, and create structure where there was none.
• Connect the Dots: You will serve as the "glue" between the People team and the broader business. You ensure stakeholders are aligned, risks are flagged early, and no silos are formed.
• Master Change Management: You understand that "shipping" a program is only half the solution. You will design communication plans, messaging, and adoption strategies to ensure our distributed workforce embraces the changes you implement.
• Continuously Improve: You have a continuous improvement mindset and are always thinking of ways to improve things while at the same time as delivering on programs and projects. 
• Force Multiply: You make everyone around you more effective by removing blockers, streamlining processes, and ensuring meetings are decisive and actionable.

 We are looking for skills and attitude over tenure. You might be a seasoned Program Manager with years of experience, or you might be a rising star. Regardless of years, you must possess: 

• Proven Program Fluency: Experience (typically 4+ years) managing complex programs in a high-growth environment, consulting firm, or large organization. You can show us examples of messy projects you successfully delivered.
• High Agency & Accountability: You are a "driver", not a passenger. You track, prioritize, and drive projects without needing to be reminded. If you get stuck, you find a way to get unstuck.
• Communication Range: You can discuss strategy with senior leaders one moment and coordinate logistics the next. You know how to synthesize complex data into clear narratives, and provide clear written and verbal communications to employees.
• Tech & Data Savviness: You are comfortable with project management tools (Monday.com, Jira) and have the ability to use data to inform decisions. Familiarity with HR systems (Workday, Greenhouse) is a bonus.
• An "Impact" Mindset: You are excited by variety and opportunity for impact. You are willing to dive into a Talent Management project today and a Culture initiative tomorrow, depending on where the business needs you most.

This is an in-person position, must work at our on-site office Mondays, Tuesdays, and Thursdays at a minimum. This position can be located in Mountain View, CA or Pittsburgh, PA.

The base salary range for this position is $100k - $162k per year.  Aurora’s pay ranges are determined by role, level, and location. Within the range, the successful candidate’s starting base pay will be determined based on factors including job-related skills, experience, qualifications, relevant education or training, and market conditions. These ranges may be modified in the future. The successful candidate will also be eligible for an annual bonus, equity compensation, and benefits. 

#LI-MS1

#Mid-Senior

Aurora hires talented people with diverse backgrounds who are ready to help build a transportation ecosystem that will make our roads safer, get crucial goods where they need to go, and make mobility more efficient and accessible for all. 

Aurora is seeking a highly experienced and strategic Director, Organizational Safety to spearhead the continuous improvement and scaling of our Enterprise Safety Management System (SMS). Reporting directly to the Chief Safety Officer, you will serve as a critical pillar of Aurora’s safety leadership team.

You will be the primary architect of the Aurora Approach to Organizational Safety, ensuring that safety is integrated into the DNA of our corporate culture and business processes. You will maintain and continuously improve Aurora’s strong Safety Culture, and ensure appropriate safety assurance protocols are in place to maintain the health of Aurora Safety Programs. You will also establish and maintain credible and appropriate approaches to managing safety risk to the organization, products and operations, including responsibility for the governance of the highest level risk-based decision-making via management of the Safety Review Board.

In this role, you will 

Strategy & Governance

• Aurora SMS framework: Ensure the Aurora SMS framework remains state of the art and appropriate to manage the unique risks of autonomous technology development and operations, that it is scalable, transparent, and aligned with industry-leading standards and delivers measurable improvements.
• Safety Review Board (SRB): Ensure that the SRB maintains appropriate visibility on enterprise safety risks and is presented with necessary and timely information to make decisions on managing safety risks. Manage the agenda, risk synthesis, and follow-up for Aurora’s highest safety governing body to ensure the Accountable Executive is appropriately informed on safety. Support SRB decision making for Aurora driverless products before they are released on public roads.

Safety Risk Management & Assurance

• Safety Concern Reporting (SCR): Lead the enterprise-wide program for reporting, triaging, and investigating safety concerns, fostering a "just culture" where employees feel empowered to report risks without fear of retribution.
• Safety Risk Management Approach and Integration: Define and oversee the methodologies used for identifying, evaluating, mitigating, and monitoring organizational, product and operations safety risks. 
• Fleet Safety Oversight: Provide strategic direction to the Manager of Fleet Safety, ensuring that DOT/FMCSA compliance, driver fitness, and vehicle inspection programs are appropriate for Aurora product and operations and ensuring execution is conformant to safety policies.

Leadership & Culture

• People Management: Lead and mentor a high-performing team, including the Fleet Safety organization and SMS Team.
• Safety Thought Leadership: Drive the internal and external communications narrative regarding safety performance, safety case/SMS integration and cultural maturity.
• Cross-Functional Collaboration: Partner with Legal, HR, Finance, and Engineering to ensure safety risk mitigations are reflected in corporate policies and insurance frameworks.

Required Qualifications

• 10+ years of experience developing and/or managing a comprehensive Safety Management System (SMS) within a safety-critical transportation industry (e.g., Automated Driving Systems, Aviation, Rail, Marine, or Automotive).
• Proven Leadership: At least 5 years of experience managing diverse safety teams and leading through other managers to derive results through highly effective teams.
• Expert Risk Management: Demonstrated mastery of applied, credible methodologies for Safety Risk Management (SRM) at an enterprise level.
• Bachelor’s Degree in Engineering, Safety Management, or a related technical discipline.
• Technical Acumen: Deep understanding of safety-critical systems and relevant standards and best practices (e.g., FMVSS, ISO, ICAO, AVSC).
• Communication: Exceptional ability to synthesize and derive insights from complex data for C-suite executives, business partners, and regulatory bodies.
• Industry Influence: Experience representing an organization in industry forums or helping shape national/international safety standards.

Desirable Qualifications 

• Advanced Degree: Master’s or Ph.D. in Safety Engineering, Human Factors, or Safety Management
• Professional Certification: Certified Safety Professional (CSP), Certified Director of Safety (CDS), or equivalent.
• AV Experience: Direct experience with the unique risk management challenges of autonomous vehicle technology or complex robotics.

The base range for this position is $176,000 - $228,000.  Aurora’s pay ranges are determined by role, level, and location. Within the range, the successful candidate’s starting base pay will be determined based on factors including job-related skills, experience, qualifications, relevant education or training, and market conditions. These ranges may be modified in the future. The successful candidate will also be eligible for an annual bonus, equity compensation, and benefits.

 #LI-xxx

Aurora hires talented people with diverse backgrounds who are ready to help build a transportation ecosystem that will make our roads safer, get crucial goods where they need to go, and make mobility more efficient and accessible for all. 

This role will partner closely with our Software and Design teams to define the vision and long-term strategy for Aurora's internal application ecosystem for Autonomy development. You will be responsible for the end-to-end product lifecycle of tools that empower our engineers and operations teams to build, test, and deploy autonomous vehicle technology at scale. By conducting deep user research and synthesizing complex requirements, you will transform technical capabilities into a cohesive product portfolio that accelerates our path to commercialization.

In this role, you will

• Architect Product Strategy: Define and champion a multi-year product vision and North Star for a portfolio of internal applications, ensuring alignment with Aurora’s broader commercial objectives.
• Drive Cross-Functional Collaboration: Act as the primary bridge between Engineering and Design to deliver high-impact products that maximize business value and optimize user workflows.
• Master the User Domain: Develop an empathetic, deep-seated understanding of the challenges inherent in AV development, including data visualization, ML labeling, and simulation lifecycles.
• Drive AI Adoption: Define and champion AI/agentic tools and workflows that accelerate development workflows
• Prioritize for Impact: Rigorously manage the product roadmap, balancing the immediate needs of internal stakeholders with long-term platform scalability and technical debt.
• Operationalize Feedback: Translate qualitative user insights and quantitative usage metrics into high-fidelity requirements and actionable user stories.
• Lead Through Influence: Navigate complex stakeholder environments to build consensus on timelines, trade-offs, and resource allocation.

Required Qualifications

• Proven Leadership: 7+ years in software product management with a track record of driving the strategy and execution of complex software ecosystems.
• Strategic Problem Solver: Exceptional ability to navigate ambiguity, create structured frameworks from "white space," and lead teams through organizational change.
• Influence & Communication: Ability to articulate a compelling product narrative and translate sophisticated concepts into clear, persuasive communication for executive leadership.
• Collaborative Excellence: Demonstrated experience leading high-performing, cross-functional teams (Design, Engineering, and Data) to deliver high-ROI products.
• Operational Fluency: Strong understanding of the software development lifecycle, particularly in ML-based software development, and the ability to identify and mitigate delivery risks.
• Technical Fluency: Ability to pick up deep technical concepts quickly to understand architecture risks and complexity trade-offs.

Desirable Qualifications

• Bachelor’s degree in Computer Science (or other technical education) or equivalent practical experience
• Experience shipping products 
• Experience with self-driving technology or other AI-based applications

The base salary range for this position is $163K-$236K per year.  Aurora’s pay ranges are determined by role, level, and location. Within the range, the successful candidate’s starting base pay will be determined based on factors including job-related skills, experience, qualifications, relevant education or training, and market conditions. These ranges may be modified in the future. The successful candidate will also be eligible for an annual bonus, equity compensation, and benefits.

 #LI-SP1

Description:

The Assurance, Risk, and Compliance (“ARC”) Initiatives team at MongoDB owns the strategy, governance, and delivery of our most critical cross-functional risk and compliance initiatives. We design and execute programs that support compliance audits, risk assessments, employee awareness and enablement, and the implementation of common control frameworks, along with consistent operating cadences that align key stakeholders, accelerate decision making, and drive the execution of initiatives that reinforce MongoDB’s assurance, risk management, and compliance objectives. We define and track key metrics and deliver clear and timely, executive reporting to provide transparency, measure progress, and ensure lasting operational resilience and governance.

We serve as the central coordination point for ARC-wide initiatives, connecting Product, Engineering, Security, and Legal teams around clear priorities, milestones, and outcomes. Our focus is on building scalable governance structures, defining decision-making frameworks, and establishing repeatable ways of working so that complex efforts can be executed consistently across the team.

The Policy Program Manager is a mid-to-senior level individual contributor role responsible for leading the development and operationalization of policies and procedures aligned to established control frameworks. You will drive end-to-end ownership of policy lifecycle management, from drafting and review through implementation and ongoing maintenance, while coordinating inputs across teams to ensure accuracy, consistency, and adoption. Additionally, you will lead documentation standardization efforts, facilitate stakeholder reviews, and perform gap analyses to continuously strengthen and mature our ARC policy framework.

Responsibilities:

• Lead the end-to-end execution of company-wide compliance programs, including the annual security policy and procedure review cycle
• Design and implement scalable frameworks for policy lifecycle management (creation, review, approval, publication, and retirement)
• Establish standards, templates, and governance processes to ensure consistency and clarity across all compliance documentation
• Maintain a centralized, audit-ready repository for policies, procedures, and supporting artifacts
• Act as the primary point of contact for cross-functional teams (HR, Legal, Engineering, Product)
• Drive alignment, gather inputs, and ensure timely completion of policy updates and compliance deliverables
• Ensure policies and procedures align with regulatory, security, and internal control requirements
• Support internal and external audits by maintaining complete, accurate, and accessible documentation
• Translate audit findings and regulatory changes into actionable policy program updates
• Maintain the integrity of project-specific Jira boards and Confluence pages. Ensure all project artifacts are organized, up-to-date, and ready for leadership review or external audit
• Develop and maintain dashboards to report on program health, completion rates, and obstacles. Present status updates and metrics to leadership
• Evaluate existing program workflows and implement improvements to increase efficiency, reduce manual effort, and improve the stakeholder experience

Requirements:

• 5-8 years of program management experience, ideally within an Information Security or high-growth technology environment
• Experience creating and managing policy and procedure programs or governance frameworks
• Deep understanding of security and compliance frameworks (e.g., SOC 2, ISO 27001, PCI DSS, HIPAA, NIST CSF)
• Strong proficiency in managing full-lifecycle projects, including scoping, planning, risk mitigation, and change control
• Advanced experience with Jira and Confluence, including the ability to build custom dashboards and manage complex documentation repositories
• Maintain and support a GRC/policy management platform to ensure consistent policy administration and system usability
• Excellent interpersonal skills with the ability to hold cross-functional stakeholders accountable to deadlines in a professional and effective manner
• Exceptional attention to detail and the ability to manage multiple overlapping priorities without losing sight of milestones
• A proactive, self-directed approach to work. You enjoy taking ownership of a program and building the structure necessary for its success

Responsibilities & Expectations

• You are expected to be the owner of your assigned programs. While you will work closely with technical SMEs, you are responsible for the logistical success of the workstream. Your success is measured by the timely completion of program goals, the clarity of your reporting, and your ability to anticipate and resolve project bottlenecks
• You don't just track tasks; you own the success of the program

Scope & Complexity

• The scope is horizontal and impacts multiple departments across MongoDB
• Managing complex programs that require coordination with various business units, ensuring that project delays in one area do not derail the overall compliance roadmap

Authority & Impact

• You have the authority to manage the timelines and execution steps of your assigned programs
• Your impact is reflected in the strength of policy program management and organizational readiness you drive; by overseeing and coordinating these workstreams, you ensure the Compliance team consistently meets foundational policy requirements and aligns with external audit expectations

Expertise

• You will develop deep expertise in compliance and audit operations
• You will become the go-to resource for designing, scaling, and executing policy and compliance programs within a cloud-first organization. This role is responsible for independently and collaboratively developing and managing policies and procedures, with a strong understanding of compliance frameworks and the ability to interpret and operationalize control requirements

Leadership

• Leadership in this role is demonstrated through influence and mentorship. While you may not have direct reports, you will guide cross-functional teams in developing and standardizing policies/supporting documentation, as well as provide mentorship on policy governance, standardized documentation practices, and compliance alignment

About MongoDB

MongoDB is built for change, empowering our customers and our people to innovate at the speed of the market. We have redefined the database for the AI era, enabling innovators to create, transform, and disrupt industries with software. MongoDB’s unified database platform, the most widely available, globally distributed database on the market, helps organizations modernize legacy workloads, embrace innovation, and unleash AI. Our cloud-native platform, MongoDB Atlas, is the only globally distributed, multi-cloud database and is available across AWS, Google Cloud, and Microsoft Azure.

With offices worldwide and over 60,000 customers, including 75% of the Fortune 100 and AI-native startups, relying on MongoDB for their most important applications, we’re powering the next era of software.

Our compass at MongoDB is our Leadership Commitment, guiding how and why we make decisions, show up for each other, and win. It’s what makes us MongoDB. 

To drive the personal growth and business impact of our employees, we’re committed to developing a supportive and enriching culture for everyone. From employee affinity groups, to fertility assistance and a generous parental leave policy, we value our employees’ wellbeing and want to support them along every step of their professional and personal journeys. Learn more about what it’s like to work at MongoDB, and help us make an impact on the world!

MongoDB is committed to providing any necessary accommodations for individuals with disabilities within our application and interview process. To request an accommodation due to a disability, please inform your recruiter.

MongoDB, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type and makes all hiring decisions without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

REQ ID: 1273402887

Job Title: Manager, Technologies Operations & Services Delivery

Reports To: The Manager, Technologies Operations & Services Delivery will report to the Client Manager, Client Director, Managing Vice President, or equivalent leadership. 

Position Overview

SPS Global is seeking a hands-on, execution-driven Manager to support technology-enabled operations across multiple sites. This leader will ensure day-to-day service delivery is stable, consistent, and aligned with client expectations. The environment, workflows, and governance models are already established success in this role requires disciplined follow-through, operational rigor, and continuous improvement of existing processes.

The ideal candidate understands how technology underpins production workflows particularly in document and image processing and can effectively coordinate across operations, IT, vendors, and technical support teams to drive predictable, high-quality outcomes.

Key Responsibilities

Technology Operations & Service Delivery

• Oversee daily technology support for document image processing operations
• Ensure systems, workflows, and data flows fully support production requirements
• Partner with IT and technical teams to maintain system stability and resolve issues
• Drive operational consistency and adherence to established processes across all sites

Client Onboarding & Implementations

• Support and manage structured client onboarding and implementation activities
• Coordinate across operations, IT, and client teams to meet timelines and deliverables
• Ensure testing, validation, and production transition steps are completed accurately
• Reinforce onboarding standards and process discipline across locations

Governance & Reporting

• Support and uphold the established IT governance model
• Ensure governance processes (SLA adherence, incident tracking, escalation protocols) are consistently followed
• Maintain and enhance reporting on SLAs, service performance, incidents, and operational metrics
• Provide leadership updates and reinforce a culture of accountability and transparency

Team Coordination (Technical Support Leads)

• Work closely with Technical Support Leads across all sites to ensure alignment
• Reinforce priorities, milestones, and expectations
• Support escalations and issue resolution to maintain service stability
• Introduce and train teams on new technologies, tools, and operational changes
• Ensure technical leads understand operational impact and maintain production readiness

Vendor Coordination

• Support management of technology and operational service vendors
• Track vendor performance against SLAs and escalate gaps appropriately
• Ensure vendors deliver consistent responsiveness and high-quality support

Continuous Improvement

• Identify and drive improvements that enhance consistency, efficiency, and quality
• Support refinement of workflows, onboarding processes, and reporting mechanisms
• Implement practical, sustainable improvements without unnecessary complexity

Qualifications & Experience

• Experience in document/image processing or transaction-based operations required
• Experience supporting client onboarding, implementations, or workflow-heavy environments
• Strong understanding of system-to-operation data flows
• Experience coordinating across IT teams and external vendors
• Familiarity with Opex and CertainScan is a strong plus
• Proven ability to manage multiple priorities and maintain organizational discipline
• Strong communication skills for internal and client-facing interactions
• Ability to follow project plans, task assignments, and timelines with precision
• Experience with Windows 10/11, file shares, printer mapping, and printer troubleshooting
• Familiarity with IDF rooms, patch panels/cables a plus
• Experience with wired/wireless/mobile scanners preferred
• Ability to create testing and validation plans and track complex issues through resolution

Profile We’re Looking For

• Strong executor with consistent follow-through
• Highly organized, detail-oriented, and operationally disciplined
• Team-oriented, able to influence and hold others accountable
• Practical problem solver focused on outcomes over complexity
• Able to adapt quickly in an already-established environment
• Calm, steady, and reliable in a fast-paced and deadline-driven setting

Why SPS Global

SPS Global partners with clients to deliver scalable, high-performance operations through disciplined execution and continuous improvement. This role ensures our technology ecosystem works seamlessly with daily operations—driving stability, consistency, and client success.

JOB SUMMARY

The Retail Store Manager of Sunnyside* is responsible for day-to-day team leadership and delivering a profitable business which supports Cresco Labs’ mission to normalize, professionalize and revolutionize the cannabis industry. You will ensure the dispensary achieves or exceeds all key metrics and goals across all aspects of the dispensary including customer acquisition and loyalty, merchandising, operations, and talent development. This role will serve as the link between the Sunnyside* brand vision of providing access to consistent high-quality cannabis and cannabis knowledge and the operations of the store.  

At Sunnyside, we believe the employee experience is paramount to all. With a strong focus on training, development, diversity and authenticity, our employees experience both personal and professional growth.  As a Dispensary Manager, you will have:  

• Experience leading and motivating a team of hourly and salary employees; skills include recruiting, onboarding, training, managing employee relations and coaching. 
• The opportunity to build on retail business fundamentals to include effective scheduling, payroll, financial management, identifying sales trends, and business writing & reporting. 
• Skills in conflict resolution, strategic thinking, decision making and complex problem solving. 
• Skills in interviewing, talent selection and performance management of hourly and salary team members. 
• Experience in a dynamic role that combines problem solving, teamwork, technical skills, and customer service!

WHO YOU ARE

• You are energetic, possess strong interpersonal skills and work well with others. Collaboration is key to our team’s success! 
• You enjoy people! Consulting our customers, listening to their needs and providing an exceptional experience is vital to achieving customer loyalty. 
• You inspire others! You are a leader who has a passion for coaching, developing, and influencing your teams while driving a profitable business. You have proven success building a high-performance team! 
• You hold yourself to a high level of integrity and lead by example. In an industry that is highly regulated, we trust in our employee’s commitment to always do the right thing. 

CORE JOB DUTIES 

People Management: 

• Build and sustain a high-performing team through employee selection, onboarding, coaching and clear accountability for results. 
• Conduct at least monthly 1:1 quality conversations with each assistant manager and quarterly 1:1s with each store employee.  
• Assess team performance, skill gaps, and career aspirations of employees; solicit or provide resources, trainings or procedures to support team needs.  
• Analyze and determine effective headcount requirements and labor schedules that account for store sales trends, department objectives and labor laws.  
• Motivate and inspire dispensary team to exceed revenue targets and KPIs, with an emphasis on selling and cross-selling techniques. 
• Partner with Human Resources to resolve employee relations issues. 
• Ensure employees are knowledgeable and coached to navigate any regulatory changes. 
• Ensure a clean and safe environment for employees and customers 

Sales & Operational Excellence: 

• Provide regular updates, feedback, and solutions to corporate retail leadership across all areas of dispensary operations.  
• Establish and nurture key business partner relationships across Human Resources, Outreach, Compliance, Security, Employees Health & Safety, Marketing, Construction and IT. 
• Drive profitable sales through forecasting, scheduling, outstanding customer service and execution of programs and initiatives.  
• Identify business and competitor risks; analyze metrics to help increase market share. 
• Support outreach efforts/community partnerships to build a positive image within the community, drive brand awareness, and draw new patients. 
• Establish daily operations procedures with an eye towards improvement and efficiency.  
• Oversee inventory activities ensuring product requirements are met and deliveries are on time. 
• Maintain accurate records of all dispensary activities including daily cash reconciliations, guest records, sales, deliveries and returns. 
• Perform monthly audit reporting and store visit checklist with Area Manager. 
• Ensure compliance with all company policies, procedures, state, and local laws. 
• Serve as point of contact for state regulators and local authorities, overseeing any inspections or audits  

REQUIRED EXPERIENCE, EDUCATION AND SKILLS  

• Bachelor’s degree in business or comparable experience 
• 5-7 years of retail management experience required; Cannabis knowledge or dispensary leadership experience a plus 
• Experience managing teams of 10 or more with layers of leadership, preferably in a high-volume location with a focus on team development. 
• Demonstrated ability to learn, apply and teach others technical, product-related information in a professional consultative manner. 
• Experience working closely with HR teams and processes. 
• A high level of integrity, personal motivation, and sense of urgency 
• Proficient in MS Office, Highly Proficient in MS Excel with experience in data entry and data management  
• Strong business acumen including excellent communication, attention to detail and interpersonal skills 
• Available to work all hours of operation inclusive of nights, weekends and holidays 
• Must be able to lift, carry and balance up to 50 pounds (100 pounds with assistance). 

BENEFITS

Cresco Labs is proud to offer eligible employees a robust offering of benefits including, major medical, dental and vision insurance, a 401(K)-match program, FSA/HSA programs, LTD/STD options, life insurance and AD&D.  We also offer eligible employees paid holidays and paid time off.  Other rewards may include annual discretionary bonuses, stock options as well as participation in our employee discount program. Benefits eligibility for permanent positions may vary by full-time or part-time roles, location, or position.

Position Overview:

Woolpert is hiring a Survey Project Manager to join our dynamic Survey & Geomatics team. The ideal candidate will hold active Professional Land Surveyor licensure in both Ohio (PLS) and New York (LS) or the ability to obtain licensure. Woolpert is seeking a Land Surveyor Project Manager in our Survey & Geomatics Discipline to lead the planning, execution, and delivery of land surveying and geospatial projects across transportation, infrastructure, and land development markets. This role blends technical land surveying expertise with project management, client leadership, and team coordination to deliver high‑quality solutions that support Woolpert’s integrated Architecture, Engineering, and Geospatial (AEG) services. Collaborating with dynamic, cross-functional teams, you’ll craft detailed, high-quality deliverables that meet and exceed expectations. The Land Surveyor Project Manager serves as a trusted advisor to clients, ensures compliance with applicable regulations and standards, and collaborates with multidisciplinary teams to deliver projects on time, within budget, and to Woolpert’s quality standards.

We are unable to provide visa sponsorship for this position.  Applicants must already possess work authorization in the country the job is located.

What You Will Do:

Project Management & Delivery:

• Manage land surveying and geospatial projects from project initiation through final delivery.
• Develop detailed project scopes, schedules, budgets, and work plans in coordination with Discipline Leaders, Team Leaders, and Market Leaders.
• Monitor project performance and proactively address schedule, budget, staffing, or technical issues.
• Ensure deliverables meet Woolpert quality standards, client requirements, and contractual obligations.

Technical Leadership:

• Provide technical oversight for a range of survey services, including boundary, topographic, route, right‑of‑way, construction, and control surveys.
• Oversee the application of conventional survey methods as well as advanced geospatial technologies such as photogrammetry, LiDAR, UAS, and mobile mapping, as appropriate.
• Ensure all surveying work complies with local, state, and federal regulations, professional standards, and Woolpert best practices.

Client Relationship Management:

• Serve as the primary point of contact for clients throughout the project lifecycle.
• Lead scoping meetings and coordinate with clients to define project objectives, requirements, and deliverables.
• Build and maintain strong client relationships that support repeat business and long‑term partnerships.

Team Leadership & Collaboration:

• Lead and coordinate multidisciplinary project teams, including surveyors, technicians, and geospatial specialists.
• Provide guidance, mentorship, and technical support to project staff.
• Collaborate with internal disciplines (e.g.:  engineering, photogrammetry, LiDAR, UAS, SUE, GIS, etc.) to support integrated project delivery.

Business Development Support:

• Support proposal development, cost estimating, and project pursuits.
• Assist with identifying and developing new business opportunities within existing and emerging markets.
• Contribute to the growth of Woolpert’s Survey & Geomatics Discipline by supporting client expansion and market initiatives.

What You Will Bring:

• Active Professional Land Surveyor (PLS) license in the state of Ohio and New York. If not license in both states, the ability to obtain licensure in Ohio and New York.
• Bachelor’s degree in Surveying, Geomatics, Civil Engineering, or a related field (or equivalent experience).
• Significant experience in land surveying with demonstrated experience managing survey or geospatial projects.
• Strong understanding of surveying principles, project management practices, and DOT and municipal standards.
• Proficiency with industry‑standard survey, CAD, and geospatial software.
• Willingness to undergo a pre-employment verification and drug screening.
• Experience supporting transportation and public‑sector clients, including state DOTs and local municipalities.
• Strong leadership, communication, and organizational skills.
• Ability to manage multiple projects and priorities in a fast‑paced, collaborative environment.
• Client‑focused mindset aligned with Woolpert’s commitment to quality, innovation, and service.

This position is eligible for a one-time signing bonus in the amount of $3,000, to be paid on the employee’s first regular payroll following hire. The signing bonus is contingent upon the employee completing 12 months of continuous service. If the employee voluntarily resigns or is terminated for cause prior to completing one year of employment, the signing bonus must be repaid in full in accordance with company policy.

Benefits You Will Love:

Certified as a Great Place to Work, Woolpert is one of the fastest-growing architecture, engineering, and geospatial companies in the world. With over 75 offices and countless projects around the globe, you’ll work on meaningful assignments that improve quality of life around the world. In addition to offering competitive pay, we provide employees with a robust set of unique benefits, including:

• Freedom to Work program: Set your own schedule and location (as appropriate).
• Principal program: Earn the opportunity to become an owner of the firm.
• Flexible paid time off/vacation: Take time off when it makes sense for you and your team.
• Career development: Explore a wide range of learning and growth opportunities within and across industries.
• Health, life, vision, and dental insurance: Cover all your medical bases.
• Paid sick time, retirement plan, fitness reimbursement, pet insurance, identity protection, technology stipend, employee assistance program, and more!

#LI-KA1
#LI-Remote

We are looking for a field-based professional Oncology Account Executive, Pittsburgh with scientific and clinical expertise to support our oncology portfolio of liquid biopsy products. The position is responsible for driving sales volume for BillionToOne’s Northstar Liquid biopsy products and services, while cultivating relationships with oncologists and other members of the extended cancer care community in the designated geography. The Oncology Account Executive is a field based position and reports to a Regional Manager - Oncology.

Responsibilities:

• Increasing revenue and driving market development through direct sales to individual Oncologists
• Creating and implementing a strategic business plan to grow revenue quickly in your geography
• Sales efforts include effective prospecting and cultivating new business and maintaining key relationships

Qualifications:

• Bachelor's Degree or equivalent experience 
• Demonstrated successful sales track record (e.g., Presidents club, Chairman's club, Rookie of the Year, or a history of success - at or above goal for multiple quarters/years)
• Experience selling to medical providers
• Experience selling medical diagnostics, medical or surgical devices
• Lives within the defined territory and centrally located to defined accounts 
• Commitment to travel within defined territory 
• Excellent organizational and communication skills (written and verbal) with demonstrated ability to effectively present to both internal and external customers
• Effective time management skills required with a demonstrated ability to assess and prioritize opportunity required
• Exceptionally bright, flexible, self-motivated and results oriented with strong interpersonal and analytical skills and the ability to think strategically as well as execute tactically
• Must act with a sense of urgency, with a focus on closing business
• Ability to assess the needs of medical professionals and staff members with a focus on consultative sales, coordination of logistics, and problem solving
• Strong desire to work in a startup environment and must work independently with an internal drive to be successful

We will also consider candidates with the following backgrounds:

• Physicians Assistant (PA), Nurse Practitioner (NP) or Registered Nurse (RN) with experience ordering late stage cancer liquid biopsy tests

Benefits And Perks:

• Working alongside brilliant, kind, passionate and dedicated colleagues, in an empowering environment, toward a global vision, striving for a future in which transformative molecular diagnostics can help millions of patients
• Open, transparent culture that includes weekly Town Hall meetings
• The ability to indirectly or directly change the lives of hundreds of thousand patients
• Multiple medical benefit options; employee premiums paid 100% of select plans, dependents covered up to 80%
• Extremely generous Family Bonding Leave for new parents (16 weeks, paid at 100%)
• Free UNITY Complete NIPT tests for employees & spouses
• Supplemental fertility benefits coverage 
• Retirement savings program including a 4% Company match
• Increase paid time off with increased tenure
• Latest and greatest hardware (laptop, lab equipment, facilities)

At BillionToOne, we are proud to offer a combination of a (1) base pay + uncapped commissions  (2) generous equity options offering, on top of (3) industry leading company benefits (free healthcare options, 401k match, very generous fully paid parental leave, etc.).

For this position, we offer a total compensation range of $241,946 - $311,686 per year (at plan), including a base salary range of $158,196 - $184,186 per year (based on the level and experience). Commission's potential is uncapped and can be significant.

BillionToOne is an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

#LI-Remote

The Prenatal Account Executive, Pittsburgh South is an outstanding prenatal sales executive with experience in diagnostic/genetic testing product sales, who will bring the first and only single-gene NIPT supported carrier and aneuploidy screen to OBGYN clinics & MFMs practices. You will deliver clinical information to both external clients throughout your territory and internal teams. You will have significant influence over how the test is communicated to physicians and patients, and how it should evolve to better serve market needs. This is a field sales position and reports to a Regional Manager - Prenatal.

Responsibilities:

• Increasing utilization of UNITY Fetal Risk Screen and driving market development through direct sales to individual OBGYNs, MFMs, and Genetic Counselors
• Identifying, developing, and managing commercial relationships with key opinion leaders in medicine and other key healthcare professionals
• Effectively prospecting and cultivating new business and maintaining key relationships
• Identifying and capitalizing on commercial opportunities for growth within a specific region or geography – predominately in OBGYN, MFM, and GC clinics, as well as hospital systems and Federally Qualified Health Centers
• Creating and implementing a strategic business plan to grow utilization quickly in your geography
• Managing the full lifecycle of the product sales process, including new business development and lead generation
• Attending local tradeshows, industry conferences and networking events

Qualifications:

• Minimum three (3) years of outside field sales experience within the healthcare sector, directly calling upon providers in specified geographic territory
• Demonstrated successful sales track record, understanding of buyer/decision maker types, exhibit effective selling, listening, presentation skills, and ability to assess and respond to customer needs (National awards a plus)
• Excellent organizational and communication skills (written and verbal) with demonstrated ability to effectively present to both internal and external customers
• Effective time management skills required with a demonstrated ability to assess and prioritize opportunity required
• Exceptionally bright, flexible, self-motivated and results oriented with strong interpersonal and analytical skills and the ability to think strategically as well as execute tactically
• Must act with a sense of urgency, with a focus on closing business
• Ability to assess the needs of medical professionals and staff members with a focus on consultative sales, coordination of logistics, and problem solving
• Strong desire to work in a startup environment and must work independently with an internal drive to be successful
• Working knowledge and application of HIPAA laws, privacy, and ethics surrounding patient privacy and information
• Demonstrated values and ethics that support BillionToOne's mission, goals, and professional code of conduct
• Ability to use discretion and professionalism as it relates to handling patient and physician information and documentation

Nice-to-Haves: 

• Experience in a start-up environment
• Women's Health Background
• Clinical laboratory experience
• Convertible book of business

Benefits And Perks:

• Working alongside brilliant, kind, passionate and dedicated colleagues, in an empowering environment, toward a global vision, striving for a future in which transformative molecular diagnostics can help millions of patients
• Open, transparent culture that includes weekly Town Hall meetings
• The ability to indirectly or directly change the lives of hundreds of thousands patients
• Multiple medical benefit options; employee premiums paid 100% of select plans, dependents covered up to 80%
• Extremely generous Family Bonding Leave for new parents (16 weeks, paid at 100%)
• Supplemental fertility benefits coverage 
• Retirement savings program including a 4% Company match
• Increase paid time off with increased tenure
• Latest and greatest hardware (laptop, lab equipment, facilities)

At BillionToOne, we are proud to offer a combination of a (1) base pay + uncapped commissions  (2) generous equity options offering, on top of (3) industry leading company benefits (free healthcare options, 401k match, very generous fully paid parental leave, etc.).

Positions: Prenatal Account Manager, Prenatal Specialist, Senior Prenatal Specialist 

For this position, we offer a total compensation range of $184,569 - $248,269 per year (at plan), including a base salary range of $136,869 - $163,269 per year. Commission potential is uncapped and can be significant.

BillionToOne is an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

#LI-Remote

Company Name: Hellbender Inc.

Job Title: Robotics Engineering Internship

Department: Engineering

Report to: Engineering Manager 

Who we are:

Hellbender Inc. is a Pennsylvania Benefit Corporation who partners with innovators to mature their Artificial Intelligence enabled computing sensors and produce their solutions onshore at prototype to high volumes.

Hellbender is intentionally forming an inclusive work environment and is committed to uplifting the historically marginalized identities including veterans, women, trans and non-white races in our community and industry.        

Job Summary: 

At Hellbender, you will have the opportunity and responsibility to generate innovative solutions
to address unique issues on a variety of real world problems. As an intern, you will have the
same autonomy as our junior engineers and the mentorship of our senior staff. Our program is
designed to teach you the full product development life cycle and the work will take you back
and forth from the white board to the automated manufacturing line. The coding will consist of
Real-Time/Object Oriented C, C++, and Python development in an embedded Linux
environment.

Eligibility Requirements
An ideal candidate would have prior internship experience at a manufacturing or engineering
based organization. We accept college masters and PhD level students.

Please note that this is a full time, on-site position.

• 3.0 or higher cumulative GPA preferred
• Enrolled in an accredited U.S. college or university
• Classification as a graduate student (master’s or doctoral level)
• Must be authorized to work in the U.S.
• Must be willing to work onsite

Essential Duties and Responsibilities:

• Working on embedded platform software in a Linux-based environment
• Writing event-driven and asynchronous applications primarily in C, C++ and Python
• Writing software that communicates with and controls other devices over interfaces
  including CAN, UART, I2C, SPI and others
• Using oscilloscopes, protocol analyzers, multimeters, and other tools for electronic
  diagnostics
• Define requirements for specific functionality and coordinate with hardware, software
  manufacturing teams
• Demonstrate proficiency in data analysis, programming, and software engineering

Work Location: UPARC Pittsburgh

Opportunity for advancement: 

Hellbender is a growing business and follows a policy that prioritizes internal promotions. As new positions are created new opportunities for advancement will be created as well.

The Opportunity

As a Training Coordinator at BlinkRx, you will be the operational backbone of our Learning & Development team, ensuring that every new Blinker has a seamless, well-supported onboarding experience. You will own the logistics, tracking, and coordination that allow our trainers to focus on delivery while you keep everything running smoothly behind the scenes.

This is a high-impact role at the intersection of people operations, healthcare compliance, and learning technology. You will work closely with trainers, department leaders, and cross-functional partners to execute programs that directly shape how new hires experience BlinkRx from day one. This role reports into Manager, Training Design and Delivery. If you thrive in fast-paced environments, love systems and details, and care about people — this role is for you.

This will be a hybrid position (2 days WFH) based within our Pittsburgh, PA or Chesterfield, MO office.

Key Responsibilities

New Hire Onboarding Preparation

• Set up and manage new hire cohort administrative tasks such as assigning curricula via our LMS (Absorb), establishing channels of communication, and scheduling logistics.
• Coordinate classroom readiness (clean, stocked, organized) for in-person locations, including coordinating with points of contact at Pittsburgh and St. Louis sites
• Manage and troubleshoot both our LMS and third-party portals to ensure new hire access and meet completion deadlines

Training Administration & Compliance Tracking

• Approve new hire timecards and track daily attendance throughout training programs
• Monitor and report on compliance training completion, both internally and for pharma partners
• Track new hire report card completion; notify relevant stakeholders and manage follow-up when reports are not completed on schedule
• Coordinate desk moves and seating logistics in partnership with Workplace Services (WPS)
• Manage nesting and live production call type assignments via Amazon Connect

Post-Class & Reporting

• Drive and manage the automation of regular reporting needs such as annual compliance or completion tracking
• Manage the distribution, completion, and aggregation of post-training surveys (eNPS)
• Compile and prepare eNPS and survey results for monthly team review
• Maintain training records and certification tracking in the LMS and other internal systems in preparation for audits
• Track and report on training completion as needed

LMS & Technology Support

• Serve as a day-to-day LMS administrator, resolving issues such as forgotten passwords, missing course assignments, and access errors across Absorb and partner portals (e.g., Pfizer)
• Support implementation and ongoing maintenance of learning technologies and virtual training tools
• Drive completion of new program or ad hoc training in coordination with Workforce Management (WFM)

Cross-Functional Collaboration & Continuous Improvement

• Partner with department leaders to support training needs and program rollouts
• Assist with Monthly Business Review preparation by organizing documentation for review
• Collect and analyze participant feedback; recommend process improvements to enhance program quality
• Provide general administrative support to the Training Design & Delivery team

The Ideal Candidate

Successful Blinkers are:

• Innovative: They have a track record of introducing creative solutions to complex challenges.
• Self-Driven: They take ownership, delivering consistent results with minimal oversight and tackle challenges with energy and resilience.
• Mission Driven: The patient is at the heart of everything we do at BlinkRx and our mission drives every Blinker’s work and behavior.
• Creative and Analytical Problem Solvers: They don’t stop at surface-level fixes. They pay attention to details, utilize data, experience, and intellect to solve problems, and investigate root causes to prevent issues from recurring.
• Curious and Adaptable: They thrive in a fast-changing environment. They are eager to learn, open to feedback, and comfortable shifting gears.
• Tech-Confident and Resourceful: They know how to navigate modern tools and systems, use them efficiently and accurately, and are always learning how to use new tools to amplify their impact.
• Selfless Collaborators: They collaborate generously and transparently. They seek out feedback, uplift teammates, and know that achieving the best patient outcomes is a team sport.

Qualifications & Experience

• Bachelor’s degree in Administration, Education, Learning & Development, Human Resources, or a related field (or equivalent work experience)
• 2–5 years of experience in training coordination, administrative support, or staff development
• Hands-on experience with LMS platforms (Absorb or similar); comfort troubleshooting user-facing LMS issues
• Familiarity with healthcare compliance and regulatory standards (e.g., HIPAA) or other highly regulated industry
• Strong proficiency with communication and collaboration tools including Slack and Google Suite
• Exceptional organizational skills and attention to detail, with the ability to manage multiple concurrent priorities in a fast-paced environment
• Clear written and verbal communication skills; able to coordinate across teams and levels with professionalism
• Detail-oriented

#BlinkPharmacy

The Opportunity

As a Training Coordinator at BlinkRx, you will be the operational backbone of our Learning & Development team, ensuring that every new Blinker has a seamless, well-supported onboarding experience. You will own the logistics, tracking, and coordination that allow our trainers to focus on delivery while you keep everything running smoothly behind the scenes.

This is a high-impact role at the intersection of people operations, healthcare compliance, and learning technology. You will work closely with trainers, department leaders, and cross-functional partners to execute programs that directly shape how new hires experience BlinkRx from day one. This role reports into Manager, Training Design and Delivery. If you thrive in fast-paced environments, love systems and details, and care about people — this role is for you.

This will be a hybrid position (2 days WFH) based within our Pittsburgh, PA or Chesterfield, MO office.

Key Responsibilities

New Hire Onboarding Preparation

• Set up and manage new hire cohort administrative tasks such as assigning curricula via our LMS (Absorb), establishing channels of communication, and scheduling logistics.
• Coordinate classroom readiness (clean, stocked, organized) for in-person locations, including coordinating with points of contact at Pittsburgh and St. Louis sites
• Manage and troubleshoot both our LMS and third-party portals to ensure new hire access and meet completion deadlines

Training Administration & Compliance Tracking

• Approve new hire timecards and track daily attendance throughout training programs
• Monitor and report on compliance training completion, both internally and for pharma partners
• Track new hire report card completion; notify relevant stakeholders and manage follow-up when reports are not completed on schedule
• Coordinate desk moves and seating logistics in partnership with Workplace Services (WPS)
• Manage nesting and live production call type assignments via Amazon Connect

Post-Class & Reporting

• Drive and manage the automation of regular reporting needs such as annual compliance or completion tracking
• Manage the distribution, completion, and aggregation of post-training surveys (eNPS)
• Compile and prepare eNPS and survey results for monthly team review
• Maintain training records and certification tracking in the LMS and other internal systems in preparation for audits
• Track and report on training completion as needed

LMS & Technology Support

• Serve as a day-to-day LMS administrator, resolving issues such as forgotten passwords, missing course assignments, and access errors across Absorb and partner portals (e.g., Pfizer)
• Support implementation and ongoing maintenance of learning technologies and virtual training tools
• Drive completion of new program or ad hoc training in coordination with Workforce Management (WFM)

Cross-Functional Collaboration & Continuous Improvement

• Partner with department leaders to support training needs and program rollouts
• Assist with Monthly Business Review preparation by organizing documentation for review
• Collect and analyze participant feedback; recommend process improvements to enhance program quality
• Provide general administrative support to the Training Design & Delivery team

The Ideal Candidate

Successful Blinkers are:

• Innovative: They have a track record of introducing creative solutions to complex challenges.
• Self-Driven: They take ownership, delivering consistent results with minimal oversight and tackle challenges with energy and resilience.
• Mission Driven: The patient is at the heart of everything we do at BlinkRx and our mission drives every Blinker’s work and behavior.
• Creative and Analytical Problem Solvers: They don’t stop at surface-level fixes. They pay attention to details, utilize data, experience, and intellect to solve problems, and investigate root causes to prevent issues from recurring.
• Curious and Adaptable: They thrive in a fast-changing environment. They are eager to learn, open to feedback, and comfortable shifting gears.
• Tech-Confident and Resourceful: They know how to navigate modern tools and systems, use them efficiently and accurately, and are always learning how to use new tools to amplify their impact.
• Selfless Collaborators: They collaborate generously and transparently. They seek out feedback, uplift teammates, and know that achieving the best patient outcomes is a team sport.

Qualifications & Experience

• Bachelor’s degree in Administration, Education, Learning & Development, Human Resources, or a related field (or equivalent work experience)
• 2–5 years of experience in training coordination, administrative support, or staff development
• Hands-on experience with LMS platforms (Absorb or similar); comfort troubleshooting user-facing LMS issues
• Familiarity with healthcare compliance and regulatory standards (e.g., HIPAA) or other highly regulated industry
• Strong proficiency with communication and collaboration tools including Slack and Google Suite
• Exceptional organizational skills and attention to detail, with the ability to manage multiple concurrent priorities in a fast-paced environment
• Clear written and verbal communication skills; able to coordinate across teams and levels with professionalism
• Detail-oriented

#BlinkPharmacy

Position Overview

SNHA, A Woolpert Company is seeking a Project Manager for our Mission Critical Project Management team. This position would be aligned with our offices located in Chicago, IL, New York, NY and/or Pittsburgh, PA and would support full-time in-person/hybrid, and remote working arrangements.

We are unable to provide visa sponsorship for this position.  Applicants must already possess work authorization in the country the job is located.

What You Will Do:

• Lead and facilitate the overall cross-functional project team.
• Oversee the quality of deliverables prepared by team members, including, but not limited to, fee plans, work plans, risk mitigation plans, and contracts.
• Resolve issues impacting project objectives.
• Lead or support team in scope and budget/pricing development for proposals and dynamic project planning.
• Support client relationships and business development in support of strategic business plan.
• Act as key point of internal contact for communication. Identify plan vs. actual performance variances.
• Promotes SNHA, A Woolpert Company and parent company Woolpert as an industry leader for mission critical practice and service(s) with new and existing clients
• Project Managers to work with Market Leads in negotiation of project schedule, fee, scope and contract terms for complex, multidiscipline projects.
• Identify, address and resolve any project issues impacting client goals, objectives and/or client satisfaction
• Defines and communicates client needs and expectations
• Ensures continuous stakeholder (client, client’s manager, etc.) communications addressing, resolving and anticipating project issues

What You Will Bring:

• Active Professional Registration (Licensed Architect or Licensed Engineer) is desired.  
• Minimum of 10 years related Architectural, Engineering, or Construction industry experience required, PMP Certification preferred
• Experience in mission-critical or data center environments, or projects of equivalent complexity and scale (approximately 400,000 square feet), are strongly preferred.
• Ideal candidate will have experience with multi-disciplinary projects including mission-critical, such as airports, healthcare facilities, large transportation terminals, semiconductor facilities, or projects of equivalent complexity and scale
• Strong understanding of project management fundamentals and ability to facilitate technical discussions when needed
• Demonstrated leadership skills and ability to negotiate, influence and manage risk
• Be able to effectively communicate in both internal and external relationships for all essential job functions
• Be able to make sound decisions/recommendations based on the evaluation and synthesis of project information and data
• Must be able to travel for local, regional, and national clients and projects

Benefits You Will Love

Certified as a Great Place to Work, Woolpert is one of the fastest-growing architecture, engineering, and geospatial companies in the world. With over 75 offices and countless projects around the globe, you’ll work on meaningful assignments that improve quality of life around the world. In addition to offering competitive pay, we provide employees with a robust set of unique benefits, including:

Freedom to Work program: Set your own schedule and location (as appropriate).
Principal program: Earn the opportunity to become an owner of the firm.
Flexible paid time off/vacation: Take time off when it makes sense for you and your team.
Career development: Explore a wide range of learning and growth opportunities within and across industries.
Health, life, vision, and dental insurance: Cover all your medical bases.
Paid sick time, retirement plan, fitness reimbursement, pet insurance, identity protection, technology stipend, employee assistance program, and more!

#LI-HC1

Position Overview

SNHA, A Woolpert Company is seeking a Project Manager for our Mission Critical Project Management team. This position would be aligned with our offices located in Chicago, IL, New York, NY and/or Pittsburgh, PA and would support full-time in-person/hybrid, and remote working arrangements.

We are unable to provide visa sponsorship for this position.  Applicants must already possess work authorization in the country the job is located.

What You Will Do:

• Contribute to the overall cross-functional project team.
• Assist with the quality of deliverables prepared by team members, including, but not limited to, fee plans, work plans, risk mitigation plans, and contracts.
• Resolve issues impacting project objectives.
• Support team in scope and budget/pricing development for proposals and dynamic project planning.
• Client relationships and business development in support of strategic business plan.
• Act as key point of internal contact for communication. Identify plan vs. actual performance variances.
• Promotes SNHA, A Woolpert Company and parent company Woolpert as an industry leader for mission critical practice and service(s) with new and existing clients.
• Project Managers to work with Market Leads in negotiation of project schedule, fee, scope and contract terms for complex, multidiscipline projects.
• Identify, address and resolve any project issues impacting client goals, objectives and/or client satisfaction.
• Defines and communicates client needs and expectations.
• Ensures continuous stakeholder (client, client’s manager, etc.) communications addressing, resolving and anticipating project issues

What You Will Bring:

• Active Professional Registration (Licensed Architect or Licensed Engineer) is desired
• Minimum of 5 years related Architectural, Engineering, or Construction industry experience required
• PMP Certification preferred
• Experience in mission-critical or data center environments, or projects of equivalent complexity and scale (approximately 400,000 square feet), are strongly preferred.
• Ideal candidate will have experience with multi-disciplinary projects including mission-critical, such as airports, healthcare facilities, large transportation terminals, semiconductor facilities, or projects of equivalent complexity and scale
• Strong understanding of project management fundamentals and ability to facilitate technical discussions when needed
• Demonstrated leadership skills and ability to negotiate, influence and manage risk
• Be able to effectively communicate in both internal and external relationships for all essential job functions
• Be able to make sound decisions/recommendations based on the evaluation and synthesis of project information and data
• Must be able to travel for local, regional, and national clients and projects

Benefits You Will Love

Certified as a Great Place to Work, Woolpert is one of the fastest-growing architecture, engineering, and geospatial companies in the world. With over 75 offices and countless projects around the globe, you’ll work on meaningful assignments that improve quality of life around the world. In addition to offering competitive pay, we provide employees with a robust set of unique benefits, including:

Freedom to Work program: Set your own schedule and location (as appropriate).
Principal program: Earn the opportunity to become an owner of the firm.
Flexible paid time off/vacation: Take time off when it makes sense for you and your team.
Career development: Explore a wide range of learning and growth opportunities within and across industries.
Health, life, vision, and dental insurance: Cover all your medical bases.
Paid sick time, retirement plan, fitness reimbursement, pet insurance, identity protection, technology stipend, employee assistance program, and more!

#LI-HC1

Position Overview

SNHA, A Woolpert Company is an award-winning global architectural practice, focused on performance-driven, highly complex facilities for some of the world’s largest technology clients. We blend applied research, strategic thinking, and technology-driven design methods, while seeking innovation that will define the future of our profession and drive solutions to the most complex design problems. We are a Chicago and London-based practice with an expanding team of local and remote team members.  We are seeking a Senior Consultant-Program & Product Development Design Manager that is  highly motivated and skilled with experience in decarbonization strategy and architectural productization to join our Mission Critical Program & Product Development (PPD) team. This position would be aligned with our offices located in Chicago, IL/New York City, NY/Pittsburgh, PA and would support full-time in-person/hybrid, and remote working arrangements.

Our Mission Critical PPD team works with global technology clients to develop innovative building products, systems, and assemblies through strategic design and productization. Our Mission Critical business is expertise-based, and our PPD team brings together teams of experts to support our clients in research and development, strategic design, prototyping, and standardization. The work of this PPD Design Manager will range from strategic decarbonization explorations to leadership in concept development designs, to expert advisory services for mass timber construction. This is a comprehensive, expertise-based role.

In this role, you will work collaboratively on complex projects, providing technical design expertise, and lead cross-disciplinary design efforts. You will be involved in a variety of projects, working with a diverse team of clients, engineers, architects, product designers, contractors, manufacturers, and fabricators to study, develop, document, deploy, and monitor solutions for enabling the next generation of data center technology while driving down environmental impact.

We are unable to provide visa sponsorship for this position.  Applicants must already possess work authorization in the country the job is located.

What You Will Do:

As a PPD Design Manager in the Mission Critical practice at Woolpert, you will:

• Lead strategy development around decarbonizing data center equipment, systems, buildings, and campuses. You will work with our clients to identify their goals and needs, define the necessary project scope, and communicate potential solutions to their most complex design challenges.
• Enhance existing client relationships to identify and initiate additional project opportunities within the Mission Critical client base for decarbonization strategies, including collaboration with and integration in building and product design.
• Demonstrate industry-leading expertise and represent SNHA and Woolpert as an industry leader in decarbonization strategy and mass timber building design, construction, and supply chains with new and existing clients.
• Manage project teams of various scales and expertise in support of the above.

What You Will Bring: 

• Education: Advanced Degree in Architecture or Engineering
• Experience: 10+ years working on complex projects, with a focus on productization, decarbonization and / or mass timber.
• Strong knowledge of architectural/engineering detailing and systems, including mass timber detailing and prototyping.
• Knowledge of construction methods, processes, and building codes.
• Knowledge of mass timber supply chain and industry standards, as well as willingness and ability to learn new supply chains and cultivate industry connections.
• Experience developing detailed drawing packages.
• Strategic design and leadership skills, including leading client workshops.
• Excellent collaboration skills.
• Excellent written and verbal skills.
• Experience with Adobe Illustrator and Adobe InDesign is considered an asset, as well as experience with Google Docs/Sheets/Slides; Gemini/Copilot, and any software focused on carbon accounting such as OneClickLCA, Tally, c.scale, EC3.

Benefits You Will Love:

Certified as a Great Place to Work, Woolpert is one of the fastest-growing architecture, engineering, and geospatial companies in the world. With over 75 offices and countless projects around the globe, you’ll work on meaningful assignments that improve quality of life around the world. In addition to offering competitive pay, we provide employees with a robust set of unique benefits, including:

• Freedom to Work program: Set your own schedule and location (as appropriate).
• Principal program: Earn the opportunity to become an owner of the firm.
• Flexible paid time off/vacation: Take time off when it makes sense for you and your team.
• Career development: Explore a wide range of learning and growth opportunities within and across industries.
• Health, life, vision, and dental insurance: Cover all your medical bases.
• Paid sick time, retirement plan, fitness reimbursement, pet insurance, identity protection, technology stipend, employee assistance program, and more!

Our projects are located throughout North America, and some travel is anticipated.

#LI-HC1

ESSENTIAL JOB RESPONSIBILITIES include but are not limited to:

• Supports and demonstrates IMA’s core values
• Values and understands the importance of diversity, equity, and inclusion among all IMA associates
• Interacts professionally and timely with internal and external clients via email, phone and in-person
• Financial Strategy
  • Leads complex technical work and strategic financial consulting regarding employee benefit plans
  • Communicates technical analysis to clients regarding cost projections, savings opportunities, and proper risk management
  • Drives local process improvements and supports innovation
• Marketing/RFPs
  • Prepares and manages RFP for all self-funded TPA and stop loss submissions to market with Client Executive direction
  • Collects, manages, and reviews proposals on self-funded TPA and stop loss marketing events
  • Updates marketing results into spreadsheet ensuring accuracy to be used internally and in client presentation
• Renewals
  • Initiates review of fully insured medical, and self-funded TPA and stop loss renewals, including plans, cost, contributions and contract terms
  • Leads recommendations to client regarding renewal analysis
  • Utilizes actuarial models to assess changes to risk and plan structure
• Partnership & Negotiation
  • Negotiates with carriers based on client’s targeted goals
  • Maintains ongoing relationships with carrier and vendor partners
• Underwriting & Analysis
  • Provides analysis for benchmarking, contribution, disruption, network, stop loss deductible and GeoAccess analysis
  • Provides and communicates underwriting cost projections for self-funded medical/Rx, dental, and vision products.
  • Develops and communicates self-funded IBNP analysis to client
  • Assesses proper risk and funding structures such as fully insured vs. self-funded analysis, and presents findings to client to align with client goals
• Reporting
  • With minimal guidance, analyzes data for inconsistencies and trends
  • Provides a written and oral summary of findings to Client Executive, and directs strategic considerations for managing cost
  • Builds and customizes reports to fit client needs
• Presentation
  • Prepares client presentations and presents in front of client with as part of team with Client Executive, Client Manager, and various subject matter experts.
• Training & Mentorship
  • Provides mentorship to analysts and performs technical review of work
  • Serves as a subject matter expert for specific financial strategy functions, and leads local process improvements
  • Serves as experienced peer reviewer, ensuring standards of practice and work quality standards are met

REQUIRED EXPERIENCE AND SKILLS include but are not limited to:

• 6+ years of similar or related experience
• Prefer college graduate, 4-year degree or equivalent experience
• Proficiency with MS Office Suites
• Attains Life and Health license & maintains through continuing education requirements
• Limited travel required (less than 25%)
• Understands concepts of underwriting and actuarial computations
• Analyzes and interprets data
• Effectively manages multiple projects while meeting timelines
• Ability to be firm and persuasive when needed, while maintaining good relationships
• Handles confidential information with tact and discretion

#LI-JS1

Job Summary

At Birgo Capital, we are a mission-driven, vertically integrated private equity real estate firm managing over $300 million in assets. We are seeking a Senior Associate of Asset Management to take ownership of our 3,500-unit multifamily portfolio. With a lean team and 60+ vintage assets spanning four states, this role requires a professional ready to get in the weeds and manage multiple priorities simultaneously.

Founded in 2012, Birgo has experienced significant momentum, tripling in size since 2020. Our track record includes successfully raising and allocating four funds, alongside various JV deals and syndications. Our footprint continues to expand into the Midwest.

As a Deliberately Developmental Organization, we prioritize your professional growth by providing the autonomy to lead and a clear path to advance.

Birgo’s Values 

• Teamwork: We leverage one another's strengths to achieve more together.
• Humility: We admit our faults and strive to continuously improve.
• Rhinocerality: We charge hard after our highest priorities.
• Integrity: We do the right thing, even when it is costly.
• Vision: We innovate and adapt to improve lives.
• Excellence: We are dependable and accountable to produce quality results.

Core Responsibilities

• Translate Investment Thesis to Operations: You are the connective tissue between Acquisitions and Property Management. You’ll take the underwriting assumptions and turn them into actionable operating plans, ensuring the original investment thesis holds up in day-to-day operations.

• Own the Financial Roadmap: Lead the annual budgeting and monthly re-forecasting process. You'll stress-test fund-level cash flow models and provide a clear narrative on IRR and DSCR performance to Leadership.

• Build Property Manager Rapport to Drive Performance: Success in this role depends on your ability to be humble and build trust with the Property Management team. You will support their financial literacy by helping them use variance analysis and market comps to optimize rents and control expenses.

• Direct the Team: You will oversee the workflow of high-skill offshore analysts, ensuring the accuracy of their REO schedules, data compilation, and reporting, while providing consistent mentorship and guidance.

• Compliance Oversight: Manage the potential friction of the capital stack. This includes maintaining lender relationships, ensuring covenant compliance, and prepping data for refinances or dispositions.

• Metrics: Use and develop our AI tools to track occupancy, net effective rent, and capex ROI. Provide data-backed recommendations when a property drifts from its business plan. 

• Other duties as assigned to help Birgo improve lives through real estate

Successful Candidate Profile

Knowledge and Experience

• 3-5 years of asset management experience
• In-depth knowledge of real estate investing and operations
• Bachelor’s degree in finance, accounting, or related degree

Skills

• Strong financial modeling and Excel skills
• Excellent written and verbal communication skills
• Strong prioritization and planning skills with the ability to multitask
• Proficient in making decisions in a rapidly changing environment
• Fluent with technology, including AI, and willing to implement new solutions

Work Style

• Servant leader
• A disciplined self-starter who balances a strong sense of urgency with a commitment to quality
• Thrives on facts while under pressure; develops confidence in their expertise through thoughtful analysis
• Creative problem solver
• Capacity to work independently and collaboratively

Other Requirements

• Tech: Fully utilize Muvan, Appfolio, and other tools
• Location: Based in or near a Birgo market (Pittsburgh, Buffalo, Cleveland, or Morgantown)
• Work From Home: Eligible, with the expectation of attending in-person meetings in Pittsburgh as needed.
• Travel: This role requires approximately 25% travel to visit sites monthly.
• Ability to use a computer for a full workday

Benefits

• Relocation assistance
• Incentive-based compensation, including disposition fees and a profit-sharing program
• Medical, dental, vision, life, and pet insurance with company contribution
• Flexible paid time off and paid holidays
• 401(k) retirement plan with employer match 
• Team outings and volunteer events
• Professional development reimbursement program
• Healthy lifestyle reimbursement program
• Discounted rates at Birgo Properties

More About Birgo 

Birgo Realty offers an exciting start-up environment, characterized by fast growth and an entrepreneurial spirit. We take care of our hardworking team by providing opportunities for professional growth, paying attention to holistic staff needs, and celebrating life together. Birgo Realty values diversity in our staff and seeks to enhance the diversity of our team at every opportunity.

Why Agility Robotics Needs You

At Agility Robotics, we are striving to create a business that will last for decades and finances are the fuel that keeps our company moving. For that, we need to balance forward thinking and bold steps with impeccable accounting records and rigorous controls.

We are looking for a highly skilled Accountant III to share ownership of the general ledger and ensure strict compliance with GAAP and all applicable internal or external laws and policies. As a senior member of the team, you will operate with a high degree of autonomy, managing complex financial workflows and preparing deliverables for final leadership review to keep our financial records accurate and compliant.

This is a hybrid position based out of our Pittsburgh Office (3+ days/week on site), reporting to the Senior Accounting Manager.

About the Role

The Accountant III manages a comprehensive set of accounting activities to ensure compliance with generally accepted accounting principles, corporate policies, and external audits. This person is a self-starter who is action and goal-oriented in a fast-paced, collaborative environment.

In this role, you will lead the analysis and reconciliation of accounts while independently driving the development and implementation of accounting policies and procedures, submitting completed work for final oversight. You are expected to be a subject matter expert who coordinates across multiple teams to identify and execute process improvements and creation that enhance the department's efficiency.

Role Responsibilities

• Lead Financial Close: Drive the monthly and year-end financial close processes, including the independent preparation of complex journal entries, balance sheet reconciliations, and accruals for management review.
• General Ledger Ownership: Maintain and oversee set of general ledger accounts, verifying data accuracy and resolving systemic errors autonomously.
• Process Innovation: Lead the creation, documentation, and improvement of accounting processes and internal controls to scale with company growth.
• Audit & Compliance Support: Participate heavily in the documentation and gathering of audit support, ensuring all materials are audit-ready prior to submission.
• Systems & Projects: Serve as a key stakeholder in financial system initiatives and contribute to other unique financial projects as needed.

About You

• Experience: 5+ years of accounting experience, preferably with a manufacturing company.
• Environment: Experience in high-growth or fast-paced company environments is preferred.
• Education: Bachelor’s degree in accounting or finance is required. CPA preferred.
• Technical Expertise: Advanced knowledge of accounting and corporate finance principles and procedures in compliance with GAAP.
• Analytical Skills: Strong analytical skills, including the ability to interpret complex financial data and identify trends.
• Soft Skills: Proven ability to multitask, prioritize, and organize effectively while maintaining strict confidentiality.
• Systems: Expert proficiency with Google Sheets and/or Excel, and strong technology skills (Google Suite, etc.).
• Software Preference: NetSuite experience is preferred.

The final salary offered to a successful candidate will be dependent on several factors that may include but are not limited to: job-related knowledge, skills, and experience. Agility Robotics is a multi-state employer and this salary range may not reflect positions who work in other locations. These ranges may be modified in the future.

Service Delivery Manager - Document Image Processing

📍 Pittsburgh, Pennsylvania, United States
On-site

We have an excellent opportunity for an experienced Service Delivery Manager to come grow with our team in Pittsburgh, PA!

We offer a competitive benefits package including offerings of paid time off, paid holidays, medical, dental, vision, legal and life insurance, transit program, referral bonuses, pet insurance, EAP, tuition discounts and a 401K with company match. 

SPS is seeking for a Service Delivery Manager (Document Image Processing) that provides leadership and functions as a working Supervisor by guiding and directing site activities. This position is to sit on-site with our client and oversee multiple sites or projects. The position is responsible for daily lockbox processing activities, service delivery, employee management, overall customer satisfaction, and strict adherence to all policies.  The Service Delivery Manager will play a crucial role in ensuring the smooth and efficient operation of lockbox processing, driving continuous improvement, and maintaining strong client and vendor relationships.

What You'll Do:

In this important operational management role, you will be responsible for managing production, staff, group compliance, and overseeing daily team tasks.

  Daily Operations Management:

•  Lead and manage daily lockbox processing activities

•  Responsible for achieving contractual business results

•  Managing critical and time sensitive Workflows to SLAs

•  Tracking programs to monitor departmental goals and provide trend analysis to management

•  Ensure adherence to company quality standards and continuous improvement initiatives

•  Hold weekly team meetings/Huddles

•  Enable Change - Takes action to drive change and innovation that will transform our business

•  Takes personal ownership to deliver results. Empowers and trusts others in decision making

•  Succession planning is critical to success

  Team Leadership:

•  Responsible for evaluating and improving employee performance to foster a high-performing team

•  Manage individual and departmental goals

•  Provides coaching and development to supervisors and their team members

•  Hold the group accountable to operations goals

  Continuous Improvement:

•  Ensures that required system performance, turnaround time, and service levels are achieved

•  Act as an escalation point for the Client Service team

  Client Service:

•  Ensures that required system performance, turnaround time, and service levels are achieved

•  Act as an escalation point for the Client Service team

•  Standard Operating Procedures: Maintain/update comprehensive process documentation to support operational transparency and consistency

  Testing and Analysis:

•  Conduct regression testing to ensure system stability post-changes, when called upon

•  The Service Delivery Manager will play a crucial role in ensuring the smooth and efficient operation of lockbox processing, driving continuous improvement, and maintaining strong client and vendor relationships.

What We Are Looking For: 

  Required:

•  3-5 years people management experience (equivalent to a supervisor level managing a range of 10-20 staff or manager for a smaller group)

•  3- 5 years project management experience

•  Must have strong background in managing critical and time sensitive Workflows to SLAs.  

          •  Must have lockbox or image document processing experience

•  A positive and professional attitude with a willingness to go above and beyond for our customers.

•  Ability to handle physical duties (carrying and/or moving 40lbs) associated with the job - lifting, bending, etc.

•  To be able to work both independently and being able to perform with minimal direction. 

•  Previous management/ supervisor experiences overseeing 10-20 above employees. 

•  Solid understanding of selling skills. 

•  Exceptional computer skills. 

•  Strong integrity, and solid business ethics. 

   Physical Demands:

•  Fine and/or gross motor skills, including the ability to grasp, lift and/or carry or otherwise move packages on a standard wheeled cart with a load capacity of 60 lbs.

•  Ability to walk, bend, kneel, stand, and/or sit for an extended period of time.

•  Manual dexterity required for operating office machinery (phone, copy machines, binding equipment, etc.).

•  Physically able to talk on the phone and input data simultaneously.

•  Ability to lift or move 40 lbs. or greater frequently.

•  Specific vision abilities required by this job include close vision, distance vision, ability to adjust focus and ability to match or may include detection of differences between colors, including shades of color and brightness.

   Other Duties:

This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

Position Overview

Woolpert is hiring a Project Manager with experience in civil, industrial, data center, and utility scale projects to join our dynamic Project Management Office (PMO).

This position can support in-office or hybrid working arrangements.

We are unable to provide visa sponsorship for this position.  Applicants must already possess work authorization in the country where the job is located.  

What You Will Do:

• Lead and facilitate cross-functional projects, with a focus on leading teams working with high-profile clients to provide Architecture, Engineering, or Land Development services for civil, industrial, data center, and/or utility scale projects.
• Define and communicate client needs and expectations. Proactively identify provide resolution to project issues impacting profitability, client satisfaction, and other key performance indicators.
• Lead project team and collaborate with Market Leads in the development and negotiation of project scope, schedule, fee, and contract terms for potential projects.
• Support client relationships and business development in support of strategic business plan, promoting Woolpert as an industry leader existing clients and potential clients.
• Act as key point of internal and external contact for project communications, ensuring continuous stakeholder communications.
• Follow Building Sector Project Standards (BSPS) and collaborate with the PMO team with respect to project execution, reporting, and delivery consistency.
• Lead formal project setup activities, including completion of Project Setup Forms, development of Project Execution Plans, establishment of billing plans, and facilitation of structured project kickoff meetings with the project team.
• Maintain financial accountability across assigned projects, including budget variance management, forecasting, timely invoicing, accounts receivable follow‑up, and adherence to approved contract scope and authorization.
• Oversee the quality of deliverables prepared by team members, including but not limited to budgets, work plans, risk mitigation plans, contracts, design deliverables, and other project documentation.
• Oversee project resource forecasting, including initial resource loading, monthly forecast reviews, coordination with Subproject Managers, and proactive use of ETC variance to anticipate project financial impacts.
• Provide ongoing project monitoring and control through use of Executive Summaries, regular team check‑ins, proactive change management, and enforcement of contract terms related to scope, schedule, and fee.
• Provide clear, timely project reporting to leadership, finance, and executive teams, including financial performance, risk status, and key project metrics to support decision‑making.

What You Will Bring:

• Minimum of 10 years’ related industry experience required in Project Management, Program Management, or Portfolio Management.
• Experience in developing PMO procedures, documents, training material, reports, dashboards, and other management tools.
• Ability to manage multiple clients and multiple concurrent projects.
• Experience in Construction Administration, including the ability to communicate with cost estimators and general contractors.
• Strong understanding of project management fundamentals and ability to facilitate discussions with project stakeholders.
• Demonstrated leadership skills, including the ability to negotiate, influence decision‑making, manage risk, foster teamwork, and deliver successful projects.
• Ability to make sound decisions/recommendations based on the evaluation and synthesis of project information, data, context, and experience.
• Experience with Project Management tools including MS Suite and enterprise resource planning, contract management, construction administration, project accounting, customer relationship management, and other virtual collaboration platforms.
• Must be able to travel up to 10% for local, regional, and national clients and projects.
• Active Project Management Professional (PMP) certification preferred.

Benefits You Will Love

Certified as a Great Place to Work, Woolpert is one of the fastest-growing architecture, engineering, and geospatial companies in the world. With over 75 offices and countless projects around the globe, you’ll work on meaningful assignments that improve quality of life around the world. In addition to offering competitive pay, we provide employees with a robust set of unique benefits, including:

• Freedom to Work program: Set your own schedule and location (as appropriate).
• Principal program: Earn the opportunity to become an owner of the firm.
• Flexible paid time off/vacation: Take time off when it makes sense for you and your team.
• Career development: Explore a wide range of learning and growth opportunities within and across industries.
• Health, life, vision, and dental insurance: Cover all your medical bases.
• Paid sick time, retirement plan, fitness reimbursement, pet insurance, identity protection, technology stipend, employee assistance program, and more!

Our mission at Duolingo is to develop the best education in the world and make it universally available. It’s a big mission, and that’s where you come in!

At Duolingo, you’ll join a team that cares about educating our users, experimenting with big ideas, making fact-based decisions, and finding innovative solutions to complex problems. You’ll have limitless learning opportunities and daily collaborations with world-class minds — while doing work that’s both meaningful and fun.

Join our life-changing mission to develop education for our half a billion (and growing!) learners around the world. 

Read our blog to learn more.

About the role...

We’re looking for a Director, Internal Communications to build and lead an internal communications function that keeps Duos informed, aligned, and inspired. You will set the strategy and standards for how information flows at Duolingo, partner closely with senior leaders to communicate company priorities and change with clarity, and establish measurement so we can continuously improve reach and impact. This role sits within Global Communications and will work cross-functionally with People, Finance, Legal, IT, and executive offices. The scope and ownership areas reflect the current internal comms remit defined by the Comms org for 2026.

🧠  You will...

• Define and own Duolingo’s internal communications strategy, principles, and annual priorities; evolve systems and standards as the company scales.
• Lead planning and execution for cross-company forums and moments (e.g., Parliament, company-wide Q&As, ERG town halls), including message development, presenter preparation, FAQs, and follow-ups.
• Partner with senior leaders on company change communications (strategy shifts, org changes, program or policy updates), building clear cascades and manager toolkits that drive understanding and consistency.
• Establish internal communication standards and guidance on channels (Slack, memos, live forums), including templates, norms, and employee guardrails for public/social communication.
• Create measurement for internal comms effectiveness; analyze reach, clarity, and engagement to identify improvements and inform leadership.
• Build and lead a high-performing internal comms capability: set operating rhythms, define workflows with People/Chief of Staff teams, and manage vendors or contractors as needed.
• Prepare executives and spokespersons for internal moments with talking points, decks review for message clarity, and coaching.
• Partner with onboarding teams to ensure new hires understand how we communicate and where to find information.
• Anticipate issues and coordinate with Comms, Legal, People, and IT to ensure timely, accurate, and trusted internal updates.

✅  You have...

• 10+ years in communications with significant experience leading internal/employee communications at a fast-paced, product-led or tech company.
• Proven track record building or transforming internal comms strategies, systems, and standards at scale, with clear measurement of impact.
• Exceptional writing and editing skills; able to translate complex strategies into clear, concise messages and toolkits for executives and managers.
• Experience planning and running company-wide forums and change communications with cross-functional partners (People, Legal, Finance, IT).
• Strong executive presence and coaching ability; comfortable preparing senior leaders for high-visibility moments.
• Operational excellence: adept at standing up workflows, calendars, templates, and feedback loops that increase clarity and speed.
• High judgment, discretion, and issue management skills in a public company environment.
• Ability to work from or relocate to Pittsburgh, PA, or New York City.

⭐  Exceptional candidates will have...

• Experience standing up a new internal communications function and hiring/leading a small, high-impact team.
• Demonstrated success creating manager cascade programs with measurable understanding lift.
• Background partnering directly with a CEO/Founder and Chief People Officer on company-wide communications.
• Familiarity with Slack-at-scale and live forum production norms, with clear channel governance and templates.
• Experience building metrics frameworks for internal comms tied to trust, engagement, and clarity.

Our mission at Duolingo is to develop the best education in the world and make it universally available. It’s a big mission, and that’s where you come in!

At Duolingo, you’ll join a team that cares about educating our users, experimenting with big ideas, making fact-based decisions, and finding innovative solutions to complex problems. You’ll have limitless learning opportunities and daily collaborations with world-class minds — while doing work that’s both meaningful and fun.

Join our life-changing mission to develop education for our half a billion (and growing!) learners around the world. 

Read our blog to learn more.

About the role...

We’re looking for a Director, Internal Communications to build and lead an internal communications function that keeps Duos informed, aligned, and inspired. You will set the strategy and standards for how information flows at Duolingo, partner closely with senior leaders to communicate company priorities and change with clarity, and establish measurement so we can continuously improve reach and impact. This role sits within Global Communications and will work cross-functionally with People, Finance, Legal, IT, and executive offices. The scope and ownership areas reflect the current internal comms remit defined by the Comms org for 2026.

🧠  You will...

• Define and own Duolingo’s internal communications strategy, principles, and annual priorities; evolve systems and standards as the company scales.
• Lead planning and execution for cross-company forums and moments (e.g., Parliament, company-wide Q&As, ERG town halls), including message development, presenter preparation, FAQs, and follow-ups.
• Partner with senior leaders on company change communications (strategy shifts, org changes, program or policy updates), building clear cascades and manager toolkits that drive understanding and consistency.
• Establish internal communication standards and guidance on channels (Slack, memos, live forums), including templates, norms, and employee guardrails for public/social communication.
• Create measurement for internal comms effectiveness; analyze reach, clarity, and engagement to identify improvements and inform leadership.
• Build and lead a high-performing internal comms capability: set operating rhythms, define workflows with People/Chief of Staff teams, and manage vendors or contractors as needed.
• Prepare executives and spokespersons for internal moments with talking points, decks review for message clarity, and coaching.
• Partner with onboarding teams to ensure new hires understand how we communicate and where to find information.
• Anticipate issues and coordinate with Comms, Legal, People, and IT to ensure timely, accurate, and trusted internal updates.

✅  You have...

• 10+ years in communications with significant experience leading internal/employee communications at a fast-paced, product-led or tech company.
• Proven track record building or transforming internal comms strategies, systems, and standards at scale, with clear measurement of impact.
• Exceptional writing and editing skills; able to translate complex strategies into clear, concise messages and toolkits for executives and managers.
• Experience planning and running company-wide forums and change communications with cross-functional partners (People, Legal, Finance, IT).
• Strong executive presence and coaching ability; comfortable preparing senior leaders for high-visibility moments.
• Operational excellence: adept at standing up workflows, calendars, templates, and feedback loops that increase clarity and speed.
• High judgment, discretion, and issue management skills in a public company environment.
• Ability to work from or relocate to Pittsburgh, PA, or New York City.

⭐  Exceptional candidates will have...

• Experience standing up a new internal communications function and hiring/leading a small, high-impact team.
• Demonstrated success creating manager cascade programs with measurable understanding lift.
• Background partnering directly with a CEO/Founder and Chief People Officer on company-wide communications.
• Familiarity with Slack-at-scale and live forum production norms, with clear channel governance and templates.
• Experience building metrics frameworks for internal comms tied to trust, engagement, and clarity.

Position Overview

SNHA, A Woolpert Company is seeking a Senior Project Manager for our Mission Critical Project Management team. This position would be aligned with our offices located in Chicago, IL, New York, NY and/or Pittsburgh, PA and would support full-time in-person/hybrid, and remote working arrangements.

We are unable to provide visa sponsorship for this position.  Applicants must already possess work authorization in the country the job is located.

What You Will Do:

• Lead and facilitate the overall cross-functional project team to plan, direct, and coordinate activities in architectural and multidisciplinary projects.
• Oversee the quality of deliverables prepared by team members, including, but not limited to, fee plans, work plans, risk mitigation plans, and contracts.
• Resolve issues impacting project objectives.
• Lead or support team in scope and budget/pricing development for proposals and dynamic project planning.
• Support client relationships and business development in support of strategic business plan.
• Act as key point of internal contact for communication. Identify plan vs. actual performance variances in architecture and multidisciplinary projects.
• Promotes SNHA, A Woolpert Company and parent company Woolpert as an industry leader for mission critical practice and service(s) with new and existing clients
• Project Managers to work with Market Leads in negotiation of project schedule, fee, scope and contract terms for complex, multidiscipline projects.
• Identify, address and resolve any project issues impacting client goals, objectives and/or client satisfaction
• Defines and communicates client needs and expectations
• Ensures continuous stakeholder (client, client’s manager, etc.) communications addressing, resolving and anticipating project issues

What You Will Bring:

• Active Professional Registration (Licensed Architect or Licensed Engineer) is desired.  
• Minimum of 15 years related Architectural, Engineering, or Construction industry experience required, PMP Certification preferred
• Experience in mission-critical, such as airports, healthcare facilities, large transportation terminals, semiconductor facilities, or projects of equivalent complexity and scale (approximately 400,000 square feet), are required.
• Extensive project management experience on data center projects is strongly preferred.
• Strong understanding of project management fundamentals and ability to facilitate technical discussions when needed
• Demonstrated leadership skills and ability to negotiate, influence and manage risk
• Be able to effectively communicate in both internal and external relationships for all essential job functions
• Be able to make sound decisions/recommendations based on the evaluation and synthesis of project information and data
• Must be able to travel for local, regional, and national clients and projects

Benefits You Will Love

Certified as a Great Place to Work, Woolpert is one of the fastest-growing architecture, engineering, and geospatial companies in the world. With over 75 offices and countless projects around the globe, you’ll work on meaningful assignments that improve quality of life around the world. In addition to offering competitive pay, we provide employees with a robust set of unique benefits, including:

• Freedom to Work program: Set your own schedule and location (as appropriate).
• Principal program: Earn the opportunity to become an owner of the firm.
• Flexible paid time off/vacation: Take time off when it makes sense for you and your team.
• Career development: Explore a wide range of learning and growth opportunities within and across industries.
• Health, life, vision, and dental insurance: Cover all your medical bases.
• Paid sick time, retirement plan, fitness reimbursement, pet insurance, identity protection, technology stipend, employee assistance program, and more!

Aurora hires talented people with diverse backgrounds who are ready to help build a transportation ecosystem that will make our roads safer, get crucial goods where they need to go, and make mobility more efficient and accessible for all. We’re searching for a Technical Product/Program Manager to join Aurora’s Product & Program Management team, partnering closely with the Behavior Planning team as well as Software development teams (i.e., Data Engine, Controls, etc.) broadly.  The Behavior Planning team is an integral part of Aurora’s Driver team and is responsible for developing the algorithms for selecting safe and comfortable trajectories for the Aurora Driver.

In this role, you will

• Partner deeply with Behavior Planning leads and engineers to plan and prioritize development with greatest product impact.  
• Assess requirements, facilitate selection of the best options, and coordinate the team to successfully evolve tools and operational processes to achieve them.
• Track progress, resolve dependencies, evaluate risks and communicate status to upper management and project stakeholders, and engage and energize the project teams to achieve aggressive goals.
• Manage complex projects at a large scale, spanning many functional teams and cross-functional initiatives. Instill an efficient project management mindset and workflow across the team, and function as a go-to resource for project management mentorship
• Remove obstacles to drive momentum and progress, identify gaps in communication or schedule, manage issue escalations and provide support to teams balancing competing priorities, and drive results proactively.
• Understand technical implementation at the architectural level and propose technical alternatives when necessary; ask questions that clarify priorities and push the team to be effective.

Required Qualifications

• Minimum of 7 years experience as a Technical Program Manager, Product Manager, or Engineering Manager, or Engineer in an autonomous systems, robotics, data science, machine learning, computer vision, or software development environment.
• Bachelor’s degree in Engineering, Computer Science, Math, Data Science, Information Systems or a related area, or the equivalent in experience with evidence of exceptional ability preferred. 
• A strong familiarity with machine learning models, robotics or computer vision systems and their architecture.
• Direct, measurable impact through the design, development and launch of groundbreaking products or delivery of significant and novel technology programs.
• High technical aptitude with an ability to understand technical designs, software development lifecycle, challenges and risks; ability to work closely with engineers.
• Strong experience in project management; practical familiarity with both Agile and Waterfall methodologies and ability to apply them where best suited.
• Strong written and verbal communication skills with the ability to adjust communication based on audience. 
• Passion for shipping new to market products and the ability to dynamically adapt to new responsibilities needed to do so

The base salary range for this position is $163-$236K per year.  Aurora’s pay ranges are determined by role, level, and location. Within the range, the successful candidate’s starting base pay will be determined based on factors including job-related skills, experience, qualifications, relevant education or training, and market conditions. These ranges may be modified in the future. The successful candidate will also be eligible for an annual bonus, equity compensation, and benefits.

 #LI-SP1

#Mid-Senior 

The ML Data Service team is seeking a highly experienced and motivated Staff Tech Lead Manager (TLM) to lead the development and operation of our core machine learning data infrastructure. This critical role requires a blend of deep technical expertise in machine learning systems, large-scale data processing, and proven leadership ability to manage both individual contributors and technical direction.

The ML Data Service team is responsible for providing reliable, high-quality, and easily accessible data for all ML use cases. As owners of the "Data Engineering" phase of the ML lifecycle, they manage the most critical input to any ML system: the data itself. Our infrastructure supports hundreds of data pipelines and petabytes of data, directly enabling the success of our flagship products.

What You'll Do

Technical Leadership and Strategy

• Define and drive the technical roadmap and long-term strategy for the ML Data Service platform, ensuring it meets the evolving needs of ML engineers across the company.
• Serve as the top technical expert for the team, architecting complex, highly scalable, and fault-tolerant systems for data ingestion, transformation, and serving.
• Lead the technical vision for the provision of diverse training data sources, including ingestion from real-world drive logs, resimulation outputs, autolabelling pipelines, and human labelling efforts.
• Drive the implementation of robust mechanisms for monitoring data quality, tracking data lineage, and ensuring overall data governance and compliance.
• Provide hands-on technical guidance, design reviews, and mentorship to engineers, ensuring the adoption of best practices, high code quality, and operational excellence.

Management and Team Growth

• Manage a team of software engineers, including performance reviews, career development, coaching, and mentoring.
• Act as a technical leader-manager hybrid, balancing 50% management duties with 50% technical leadership, architecture, and hands-on coding/design.
• Drive hiring and recruitment efforts to attract, onboard, and retain top engineering talent, fostering a diverse and inclusive team culture.
• Champion engineering excellence, operational rigor, and a strong sense of ownership within the team.

Collaboration and Execution

• Collaborate closely with ML model teams and Infrastructure teams to understand data needs and deliver solutions that accelerate ML development cycles.
• Lead the execution of major projects, ensuring on-time delivery and alignment with business objectives.
• Communicate complex technical concepts and strategic direction effectively to both technical and non-technical stakeholders, including executive leadership.

What We're Looking For

• Bachelor’s degree in Computer Science, Engineering, or a related field, or equivalent practical experience.
• 8+ years of experience in software engineering, with a strong focus on large-scale data systems, distributed systems, or ML infrastructure.
• 3+ years of experience managing engineering projects with a track record of delivering efficient tools and infra. Manger experience  of building and scaling high-performing teams is a strong plus (including mentoring, performance management, and career development).
• Deep expertise in data processing technologies (e.g., Spark, Flink, Beam, distributed databases) and experience with cloud platforms (e.g., AWS, GCP, Azure).
• Demonstrated experience designing, implementing, and operating production-grade ML data pipelines or feature stores.

This role is hybrid from our Pittsburgh office and requires two in-office days per week, ideally Tuesday and Thursday.

The ML Data Service team is seeking a highly experienced and motivated Staff Tech Lead Manager (TLM) to lead the development and operation of our core machine learning data infrastructure. This critical role requires a blend of deep technical expertise in machine learning systems, large-scale data processing, and proven leadership ability to manage both individual contributors and technical direction.

The ML Data Service team is responsible for providing reliable, high-quality, and easily accessible data for all ML use cases. As owners of the "Data Engineering" phase of the ML lifecycle, they manage the most critical input to any ML system: the data itself. Our infrastructure supports hundreds of data pipelines and petabytes of data, directly enabling the success of our flagship products.

What You'll Do

Technical Leadership and Strategy

• Define and drive the technical roadmap and long-term strategy for the ML Data Service platform, ensuring it meets the evolving needs of ML engineers across the company.
• Serve as the top technical expert for the team, architecting complex, highly scalable, and fault-tolerant systems for data ingestion, transformation, and serving.
• Lead the technical vision for the provision of diverse training data sources, including ingestion from real-world drive logs, resimulation outputs, autolabelling pipelines, and human labelling efforts.
• Drive the implementation of robust mechanisms for monitoring data quality, tracking data lineage, and ensuring overall data governance and compliance.
• Provide hands-on technical guidance, design reviews, and mentorship to engineers, ensuring the adoption of best practices, high code quality, and operational excellence.

Management and Team Growth

• Manage a team of software engineers, including performance reviews, career development, coaching, and mentoring.
• Act as a technical leader-manager hybrid, balancing 50% management duties with 50% technical leadership, architecture, and hands-on coding/design.
• Drive hiring and recruitment efforts to attract, onboard, and retain top engineering talent, fostering a diverse and inclusive team culture.
• Champion engineering excellence, operational rigor, and a strong sense of ownership within the team.

Collaboration and Execution

• Collaborate closely with ML model teams and Infrastructure teams to understand data needs and deliver solutions that accelerate ML development cycles.
• Lead the execution of major projects, ensuring on-time delivery and alignment with business objectives.
• Communicate complex technical concepts and strategic direction effectively to both technical and non-technical stakeholders, including executive leadership.

What We're Looking For

• Bachelor’s degree in Computer Science, Engineering, or a related field, or equivalent practical experience.
• 8+ years of experience in software engineering, with a strong focus on large-scale data systems, distributed systems, or ML infrastructure.
• 3+ years of experience managing engineering projects with a track record of delivering efficient tools and infra. Manger experience  of building and scaling high-performing teams is a strong plus (including mentoring, performance management, and career development).
• Deep expertise in data processing technologies (e.g., Spark, Flink, Beam, distributed databases) and experience with cloud platforms (e.g., AWS, GCP, Azure).
• Demonstrated experience designing, implementing, and operating production-grade ML data pipelines or feature stores.

This role is hybrid from our Boston and Pittsburgh offices and requires two in-office days per week, ideally Tuesday and Thursday.

The ML Data Service team is seeking a highly experienced and motivated Staff Tech Lead Manager (TLM) to lead the development and operation of our core machine learning data infrastructure. This critical role requires a blend of deep technical expertise in machine learning systems, large-scale data processing, and proven leadership ability to manage both individual contributors and technical direction.

The ML Data Service team is responsible for providing reliable, high-quality, and easily accessible data for all ML use cases. As owners of the "Data Engineering" phase of the ML lifecycle, they manage the most critical input to any ML system: the data itself. Our infrastructure supports hundreds of data pipelines and petabytes of data, directly enabling the success of our flagship products.

What You'll Do

Technical Leadership and Strategy

• Define and drive the technical roadmap and long-term strategy for the ML Data Service platform, ensuring it meets the evolving needs of ML engineers across the company.
• Serve as the top technical expert for the team, architecting complex, highly scalable, and fault-tolerant systems for data ingestion, transformation, and serving.
• Lead the technical vision for the provision of diverse training data sources, including ingestion from real-world drive logs, resimulation outputs, autolabelling pipelines, and human labelling efforts.
• Drive the implementation of robust mechanisms for monitoring data quality, tracking data lineage, and ensuring overall data governance and compliance.
• Provide hands-on technical guidance, design reviews, and mentorship to engineers, ensuring the adoption of best practices, high code quality, and operational excellence.

Management and Team Growth

• Manage a team of software engineers, including performance reviews, career development, coaching, and mentoring.
• Act as a technical leader-manager hybrid, balancing 50% management duties with 50% technical leadership, architecture, and hands-on coding/design.
• Drive hiring and recruitment efforts to attract, onboard, and retain top engineering talent, fostering a diverse and inclusive team culture.
• Champion engineering excellence, operational rigor, and a strong sense of ownership within the team.

Collaboration and Execution

• Collaborate closely with ML model teams and Infrastructure teams to understand data needs and deliver solutions that accelerate ML development cycles.
• Lead the execution of major projects, ensuring on-time delivery and alignment with business objectives.
• Communicate complex technical concepts and strategic direction effectively to both technical and non-technical stakeholders, including executive leadership.

What We're Looking For

• Bachelor’s degree in Computer Science, Engineering, or a related field, or equivalent practical experience.
• 8+ years of experience in software engineering, with a strong focus on large-scale data systems, distributed systems, or ML infrastructure.
• 3+ years of experience managing engineering projects with a track record of delivering efficient tools and infra. Manger experience  of building and scaling high-performing teams is a strong plus (including mentoring, performance management, and career development).
• Deep expertise in data processing technologies (e.g., Spark, Flink, Beam, distributed databases) and experience with cloud platforms (e.g., AWS, GCP, Azure).
• Demonstrated experience designing, implementing, and operating production-grade ML data pipelines or feature stores.

This role is hybrid from our Boston office and requires two in-office days per week, ideally Tuesday and Thursday.

ESSENTIAL JOB FUNCTIONS  

The Inspire Territory Manager will lead commercialization activities introducing Obstructive Sleep Apnea (OSA) therapy to assigned sales territory. Performance objectives will include achieving sales plan and therapy awareness milestones. Assess new potential accounts within assigned sales territory. 

OPPORTUNITIES YOU WILL HAVE IN THIS ROLE  

• A solid understanding of OSA technology as well as device implantation and follow-up procedures. 
• Drives implant growth to achieve sales plan through prompt account activation and efficient patient throughput. 
• Orchestrates commercial site assessment, selection, and development. 
• Achieves and exceeds assigned sales quota. 
• Ensures commercial centers follow patient selection guidelines, implant techniques and effective therapy method. 
• Facilitates local payer education and development process. 
• Works closely with marketing and sales operations teams to refine and enhance both organic and direct-to-patient outreach programs. 

WHAT YOU CAN BRING TO OUR GREAT TEAM

Required: 

• Bachelor’s degree with 2 years minimum sales experience in Medical Device or Pharmaceutical industry. In lieu of a degree, 5 years minimum sales experience in Medical Device or Pharmaceutical industry or 3 years previous experience at Inspire Medical Systems working directly with our therapy in a clinical setting.
• Strong computer skills with MS office including PowerPoint and Excel. 
• Ability to manage simultaneous priorities, changing deadlines. 
• Ability to travel (including overnights as needed) within territory. 

Preferred: 

• Experience with assisting in the implantation and follow up of implantable devices. 
• Experience in market development and building referral programs within the medical industry. 
• Product launch and account experience.  

#LI-Remote

ABOUT VEG

In 2014, VEG was born with a mission to help people and their pets when they need it most. This meant challenging the status quo and fixing everything that was wrong with the ER experience. Since then, we’ve expanded rapidly, with hospitals nationwide open 24/7, 365 days a year, and created a better emergency experience—not only for people and their pets, but also for everyone who works here—our VEGgies!

At VEG we find a way to say yes to the career you want in veterinary emergency medicine. This means transforming how ER works, from our open-concept hospitals, where you can handle emergency cases of every kind (even exotics!) to our immersive, customer-focused experience, which helps us give people and their pets the care they deserve.

This also means saying yes to creating the greatest experience possible for our VEGgies. Yes to working in an environment where you can find your place and feel valued for the amazing work you do. Yes to having unparalleled opportunities for learning and mentorship so you can grow where you want to go in your career. And yes to making an impact here in ways you never thought possible.

VEG is a 2025 and 2026 certified Great Place to Work®.

THE PROGRAM

The VEG New ER Doctor (NERD) program is designed to transform practicing non-emergency veterinarians into exceptional, confident VEG ER doctors. This six-month deep dive into the action of emergency is a structured, immersive program like no other that allows participants to transition into full-time ER doctors at VEG after successful completion. Integrating academic and clinical teachings with individualized mentorship, this program fuels a passion for ER and creates a deeper meaning around life-saving veterinary heroics. If you’re hungry to learn how to do ER, perform surgeries, advance your endoscopy skills, learn about exotics, and discover the unique rewards of customer-focused care in an open concept hospital, we find a way to say yes to training you in our NERD program.

WHAT YOU’LL DO

• Work side-by-side with experienced VEG doctors who will mentor you through real ER cases, offering guidance and feedback every step of the way. This isn’t just shadowing—it’s hands-on learning with built-in mentorship.
• New ER Doctors (a.k.a. NERDS!) get up-close, firsthand ER experience, working 3-4 hospital shifts per week (days, swings, and nights), as well as through weekly case discussions, literature reviews, and hands-on training at state-of-the-art facilities. 
• Learn best practices for client-centered communication and care, the VEG Way.

What CE experiences can you expect to attend during the program?

From hands-on training to weekly didactic learning, NERD program participants earn over 160 RACE-approved CE hours in just six months—which takes most doctors 10 years to complete! Some CE highlights include: 

• Abdominal, thoracic and cardiac point-of care ultrasound
• Exotic companion animals in the ER
• Flexible GI endoscopy
• Small animal emergency surgery
• Small animal critical care lab
• RECOVER ALS and BLS Rescuer CPR certification

All paid for by VEG!

WHAT YOU NEED

• A passion for helping people and their pets
• A valid DVM, VMD, or equivalent degree 
• Be a practicing veterinarian for 1+ years
• A desire to live and breathe emergency medicine
• A valid license to practice veterinary medicine, as well as a valid DEA registration in the state you will be completing your program by your start date
• Ability to stand for prolonged hours, kneel, and work on the floor, as well as ability to lift up to 25 kg on own and able to support up to 40 kg with assistance
• Must be willing to work in a noisy environment with strong or unpleasant odors
• Availability to work nights, weekends, and holidays on a rotating or as needed basis based on hospital needs
• Work well in a fast-paced environment with people from all backgrounds and different personality types
• Can commit to a predetermined schedule for a consecutive six-month period

WHO YOU ARE

• Empathetic, instinctively taking a people-centric approach, whether supporting your colleagues or making an effort to understand different perspectives
• Have a sense of humility; acknowledging mistakes, sharing credit with others, and lifting up your team’s’ accomplishments
• Feel a strong sense of ownership over your work, taking responsibility for outcomes and staying committed to achieving long-term, impactful results 
• Curious by nature; you ask insightful questions and continuously seek out opportunities to learn and grow your skills and knowledge

*Please note: Once you apply, you will be asked to provide the names and email addresses of one to two references. Please make them aware that we’ll be sending them a letter of recommendation questionnaire through a platform called RefApp. 

*Please also note: Relocation for the NERD program may be required. All New ER Doctor graduates are guaranteed a spot at VEG as an emergency doctor at a hospital location of our choosing upon successful completion of the program in the required time frame and passing all required program competencies and benchmarks. Training and post-placement will be discussed with your talent manager.

HOW WE INVEST IN YOU

As a NERD, you’ll spend six months learning from specialists and experts in emergency medicine, all while receiving competitive compensation and benefits. Between base salary and all the components of the training program, VEG invests $100,000 in each NERD! We do this because we believe you want you to be an experienced ER doctor who will save pet’s lives the VEG Way.

• Competitive compensation + benefits that start on day one
• 160+ hours of RACE-approved CE during your six-month program and a BIG focus on learning and growth, from VEG-created clinical and leadership programs to unlimited ER CE + travel stipend (No really!)
• Equity after one year of full time, active employment with VEG, so you can share in our growth and success
• Student loan repayment (after your 1st year with VEG)
• Free exams and 50% off VEG treatments 
• Pet bereavement leave
• Clinical student loan repayment so you don’t need to worry about your student debt 
• Paid parental leave, up to 10 weeks at 100% of regular salary and inclusive fertility and family-building care for all types of families
• Flexible work schedules to support your life outside of work
• Generous employee referral program, so our awesome people can bring in more awesome people
• And the little (big) things, like comfy scrubs, cool VEG swag, and food in the fridge for when you’re hungry

DEI

At VEG, diversity is not just a word—it's a strength that fuels innovation and kindness. Our mission is “Helping people and their pets when they need it most.” And we do that better when our VEGgies (employees) feel valued, respected, and empowered to bring their authentic selves to work. That's why we're devoted to creating an environment that reflects the diverse communities we serve—where different perspectives are not only welcomed but celebrated.

We are focused on providing equitable opportunities for growth, promoting inclusive decision-making, and ensuring that everyone's perspective is considered. Saying yes to VEG means helping us build a culture where your unique experiences and background contribute to a shared vision: being the world’s veterinary emergency company.

Mission Summary:

As a Technical Lead Manager at Motional, you'll lead a team responsible for the development and delivery of core trajectory planning algorithms via numerical optimization for autonomous vehicles. In this role, you will be at the forefront of shaping the motion planning and control systems that enable our fleet to navigate complex environments safely, efficiently, and comfortably. As a key leader, you will drive the development and continuous performance improvements of cutting-edge trajectory generation algorithms, collaborate with cross-functional teams (Planning, Perception, Prediction, Localization, ML Products, and Systems Engineering), and mentor a talented group of highly skilled engineers to deliver state-of-the-art solutions. 

If you are passionate about autonomous driving and being part of our commercial launch this year, thrive on solving challenging real-world problems, and eager to make a significant impact in a rapidly evolving field, we want to hear from you!

What you'll do:

• Lead and scale a high-impact trajectory planning team, defining its technical vision, execution strategy, and long-term organizational role within the Motion organization.
• Drive commercial launch readiness for trajectory planning by delivering on-road driving behavior improvements (safety, comfort, and assertiveness) across the fleet through feature expansion, continuous performance improvements, and innovation through state-of-the art methods.
• Apply a rigorous, metrics-driven framework to quantify and improve on-road performance. Champion leveraging existing training and evaluation pipelines to ensure scalable, production-ready delivery.
• Manage the computational efficiency and real-time performance of trajectory generation algorithms, ensuring latency budget compliance.
• Lead the rapid triage and root-cause analysis (RCA) of critical fleet incidents, translating real-world edge cases into immediate algorithmic refinements and validation sets.
• Oversee the successful execution of complex, multi-team initiatives, ensuring technical alignment from design through deployment while maintaining a rigorous standard for testing and validation to meet the high safety bars required for our commercial launch.
• Coordinate with peer leads to provide technical leadership, making consequential decisions on architectural direction, strategic investments, tactical execution, and technical debt reduction.Ensure technical excellence through rigorous design and code reviews while actively facilitating the professional growth and mentorship of your engineering team. Set and drive ambitious goals that challenge the team to deliver industry-leading trajectory planning solutions.
• Define and negotiate quarterly and annual technical roadmaps aligned with company-level autonomy milestones in coordinate with project managers and execute plans on schedule.
  
  

What we're looking for:

• Proven Engineering Leadership: 2+ years of experience managing high-performing development teams, with a demonstrable track record of inspiring, mentoring, and coaching engineers and driving measurable productivity gains.
• Ship-to-Production Mindset: Experience leading the delivery of production-quality algorithms in a high-stakes environment (Autonomous Vehicles, Robotics, or Aerospace). You know what it takes to move from a prototype to a commercially viable product.
• Strategic Vision: Ability to look beyond the immediate deliverables to define and defend a balanced technical roadmap that balances long-term architectural health with the urgent needs of a 2026 commercial launch.
• Technical Domain Expertise: Deep theoretical and practical expertise in numerical optimization and optimal control. You should be highly proficient in areas such as Model Predictive Control, nonlinear programming, and convex optimization applied to real-time trajectory generation.
• Advanced Motion Planning: Significant experience solving motion planning problems under uncertainty, including interaction-aware planning with dynamic agents and complex environmental constraints. Experience with Machine Learning based approaches is a significant plus.
• Full-Stack Robotics Context: Strong intuition for the entire robotics stack. You understand how upstream (Perception, Prediction) and downstream (Control, Actuation) systems impact trajectory feasibility and fleet safety.
• Production-Grade Software Development: Expertise in Modern C++ development within a Linux environment, with a focus on writing high-performance, real-time, and safety-critical code.
• Tooling Proficiency: Fluency in Python for rapid prototyping, data analysis, and visualization. Experience applying AI-augmented development workflows to large-scale Modern C++ codebases (e.g., agentic tools for multi-file refactoring, automated test generation, semantic code navigation, and code review acceleration) is strongly preferred. Experience with SQL or big-data frameworks for fleet-scale performance analysis is a significant plus.
• Influence & Clarity: Exceptional communication skills, with the ability to translate complex mathematical concepts into actionable plans for cross-functional stakeholders and executive leadership.
• Educational Foundation: Master’s or PhD in Robotics, Computer Science, Electrical/Mechanical Engineering, or a related quantitative field.
  
  

We encourage a hybrid schedule with in-office time at one of our locations in Boston, Pittsburgh, or Las Vegas to support collaboration, or this role can be fully remote.

Mission Summary:

As a Technical Lead Manager at Motional, you'll lead a team responsible for the development and delivery of core trajectory planning algorithms via numerical optimization for autonomous vehicles. In this role, you will be at the forefront of shaping the motion planning and control systems that enable our fleet to navigate complex environments safely, efficiently, and comfortably. As a key leader, you will drive the development and continuous performance improvements of cutting-edge trajectory generation algorithms, collaborate with cross-functional teams (Planning, Perception, Prediction, Localization, ML Products, and Systems Engineering), and mentor a talented group of highly skilled engineers to deliver state-of-the-art solutions. 

If you are passionate about autonomous driving and being part of our commercial launch this year, thrive on solving challenging real-world problems, and eager to make a significant impact in a rapidly evolving field, we want to hear from you!

What you'll do:

• Lead and scale a high-impact trajectory planning team, defining its technical vision, execution strategy, and long-term organizational role within the Motion organization.
• Drive commercial launch readiness for trajectory planning by delivering on-road driving behavior improvements (safety, comfort, and assertiveness) across the fleet through feature expansion, continuous performance improvements, and innovation through state-of-the art methods.
• Apply a rigorous, metrics-driven framework to quantify and improve on-road performance. Champion leveraging existing training and evaluation pipelines to ensure scalable, production-ready delivery.
• Manage the computational efficiency and real-time performance of trajectory generation algorithms, ensuring latency budget compliance.
• Lead the rapid triage and root-cause analysis (RCA) of critical fleet incidents, translating real-world edge cases into immediate algorithmic refinements and validation sets.
• Oversee the successful execution of complex, multi-team initiatives, ensuring technical alignment from design through deployment while maintaining a rigorous standard for testing and validation to meet the high safety bars required for our commercial launch.
• Coordinate with peer leads to provide technical leadership, making consequential decisions on architectural direction, strategic investments, tactical execution, and technical debt reduction.Ensure technical excellence through rigorous design and code reviews while actively facilitating the professional growth and mentorship of your engineering team. Set and drive ambitious goals that challenge the team to deliver industry-leading trajectory planning solutions.
• Define and negotiate quarterly and annual technical roadmaps aligned with company-level autonomy milestones in coordinate with project managers and execute plans on schedule.
  
  

What we're looking for:

• Proven Engineering Leadership: 2+ years of experience managing high-performing development teams, with a demonstrable track record of inspiring, mentoring, and coaching engineers and driving measurable productivity gains.
• Ship-to-Production Mindset: Experience leading the delivery of production-quality algorithms in a high-stakes environment (Autonomous Vehicles, Robotics, or Aerospace). You know what it takes to move from a prototype to a commercially viable product.
• Strategic Vision: Ability to look beyond the immediate deliverables to define and defend a balanced technical roadmap that balances long-term architectural health with the urgent needs of a 2026 commercial launch.
• Technical Domain Expertise: Deep theoretical and practical expertise in numerical optimization and optimal control. You should be highly proficient in areas such as Model Predictive Control, nonlinear programming, and convex optimization applied to real-time trajectory generation.
• Advanced Motion Planning: Significant experience solving motion planning problems under uncertainty, including interaction-aware planning with dynamic agents and complex environmental constraints. Experience with Machine Learning based approaches is a significant plus.
• Full-Stack Robotics Context: Strong intuition for the entire robotics stack. You understand how upstream (Perception, Prediction) and downstream (Control, Actuation) systems impact trajectory feasibility and fleet safety.
• Production-Grade Software Development: Expertise in Modern C++ development within a Linux environment, with a focus on writing high-performance, real-time, and safety-critical code.
• Tooling Proficiency: Fluency in Python for rapid prototyping, data analysis, and visualization. Experience applying AI-augmented development workflows to large-scale Modern C++ codebases (e.g., agentic tools for multi-file refactoring, automated test generation, semantic code navigation, and code review acceleration) is strongly preferred. Experience with SQL or big-data frameworks for fleet-scale performance analysis is a significant plus.
• Influence & Clarity: Exceptional communication skills, with the ability to translate complex mathematical concepts into actionable plans for cross-functional stakeholders and executive leadership.
• Educational Foundation: Master’s or PhD in Robotics, Computer Science, Electrical/Mechanical Engineering, or a related quantitative field.
  
  

We encourage a hybrid schedule with in-office time at one of our locations in Boston, Pittsburgh, or Las Vegas to support collaboration, or this role can be fully remote.

Mission Summary:

As a Technical Lead Manager at Motional, you'll lead a team responsible for the development and delivery of core trajectory planning algorithms via numerical optimization for autonomous vehicles. In this role, you will be at the forefront of shaping the motion planning and control systems that enable our fleet to navigate complex environments safely, efficiently, and comfortably. As a key leader, you will drive the development and continuous performance improvements of cutting-edge trajectory generation algorithms, collaborate with cross-functional teams (Planning, Perception, Prediction, Localization, ML Products, and Systems Engineering), and mentor a talented group of highly skilled engineers to deliver state-of-the-art solutions. 

If you are passionate about autonomous driving and being part of our commercial launch this year, thrive on solving challenging real-world problems, and eager to make a significant impact in a rapidly evolving field, we want to hear from you!

What you'll do:

• Lead and scale a high-impact trajectory planning team, defining its technical vision, execution strategy, and long-term organizational role within the Motion organization.
• Drive commercial launch readiness for trajectory planning by delivering on-road driving behavior improvements (safety, comfort, and assertiveness) across the fleet through feature expansion, continuous performance improvements, and innovation through state-of-the art methods.
• Apply a rigorous, metrics-driven framework to quantify and improve on-road performance. Champion leveraging existing training and evaluation pipelines to ensure scalable, production-ready delivery.
• Manage the computational efficiency and real-time performance of trajectory generation algorithms, ensuring latency budget compliance.
• Lead the rapid triage and root-cause analysis (RCA) of critical fleet incidents, translating real-world edge cases into immediate algorithmic refinements and validation sets.
• Oversee the successful execution of complex, multi-team initiatives, ensuring technical alignment from design through deployment while maintaining a rigorous standard for testing and validation to meet the high safety bars required for our commercial launch.
• Coordinate with peer leads to provide technical leadership, making consequential decisions on architectural direction, strategic investments, tactical execution, and technical debt reduction.Ensure technical excellence through rigorous design and code reviews while actively facilitating the professional growth and mentorship of your engineering team. Set and drive ambitious goals that challenge the team to deliver industry-leading trajectory planning solutions.
• Define and negotiate quarterly and annual technical roadmaps aligned with company-level autonomy milestones in coordinate with project managers and execute plans on schedule.
  
  

What we're looking for:

• Proven Engineering Leadership: 2+ years of experience managing high-performing development teams, with a demonstrable track record of inspiring, mentoring, and coaching engineers and driving measurable productivity gains.
• Ship-to-Production Mindset: Experience leading the delivery of production-quality algorithms in a high-stakes environment (Autonomous Vehicles, Robotics, or Aerospace). You know what it takes to move from a prototype to a commercially viable product.
• Strategic Vision: Ability to look beyond the immediate deliverables to define and defend a balanced technical roadmap that balances long-term architectural health with the urgent needs of a 2026 commercial launch.
• Technical Domain Expertise: Deep theoretical and practical expertise in numerical optimization and optimal control. You should be highly proficient in areas such as Model Predictive Control, nonlinear programming, and convex optimization applied to real-time trajectory generation.
• Advanced Motion Planning: Significant experience solving motion planning problems under uncertainty, including interaction-aware planning with dynamic agents and complex environmental constraints. Experience with Machine Learning based approaches is a significant plus.
• Full-Stack Robotics Context: Strong intuition for the entire robotics stack. You understand how upstream (Perception, Prediction) and downstream (Control, Actuation) systems impact trajectory feasibility and fleet safety.
• Production-Grade Software Development: Expertise in Modern C++ development within a Linux environment, with a focus on writing high-performance, real-time, and safety-critical code.
• Tooling Proficiency: Fluency in Python for rapid prototyping, data analysis, and visualization. Experience applying AI-augmented development workflows to large-scale Modern C++ codebases (e.g., agentic tools for multi-file refactoring, automated test generation, semantic code navigation, and code review acceleration) is strongly preferred. Experience with SQL or big-data frameworks for fleet-scale performance analysis is a significant plus.
• Influence & Clarity: Exceptional communication skills, with the ability to translate complex mathematical concepts into actionable plans for cross-functional stakeholders and executive leadership.
• Educational Foundation: Master’s or PhD in Robotics, Computer Science, Electrical/Mechanical Engineering, or a related quantitative field.
  
  

We encourage a hybrid schedule with in-office time at one of our locations in Boston, Pittsburgh, or Las Vegas to support collaboration, or this role can be fully remote.

Mission Summary:

As a Technical Lead Manager at Motional, you'll lead a team responsible for the development and delivery of core trajectory planning algorithms via numerical optimization for autonomous vehicles. In this role, you will be at the forefront of shaping the motion planning and control systems that enable our fleet to navigate complex environments safely, efficiently, and comfortably. As a key leader, you will drive the development and continuous performance improvements of cutting-edge trajectory generation algorithms, collaborate with cross-functional teams (Planning, Perception, Prediction, Localization, ML Products, and Systems Engineering), and mentor a talented group of highly skilled engineers to deliver state-of-the-art solutions. 

If you are passionate about autonomous driving and being part of our commercial launch this year, thrive on solving challenging real-world problems, and eager to make a significant impact in a rapidly evolving field, we want to hear from you!

What you'll do:

• Lead and scale a high-impact trajectory planning team, defining its technical vision, execution strategy, and long-term organizational role within the Motion organization.
• Drive commercial launch readiness for trajectory planning by delivering on-road driving behavior improvements (safety, comfort, and assertiveness) across the fleet through feature expansion, continuous performance improvements, and innovation through state-of-the art methods.
• Apply a rigorous, metrics-driven framework to quantify and improve on-road performance. Champion leveraging existing training and evaluation pipelines to ensure scalable, production-ready delivery.
• Manage the computational efficiency and real-time performance of trajectory generation algorithms, ensuring latency budget compliance.
• Lead the rapid triage and root-cause analysis (RCA) of critical fleet incidents, translating real-world edge cases into immediate algorithmic refinements and validation sets.
• Oversee the successful execution of complex, multi-team initiatives, ensuring technical alignment from design through deployment while maintaining a rigorous standard for testing and validation to meet the high safety bars required for our commercial launch.
• Coordinate with peer leads to provide technical leadership, making consequential decisions on architectural direction, strategic investments, tactical execution, and technical debt reduction.Ensure technical excellence through rigorous design and code reviews while actively facilitating the professional growth and mentorship of your engineering team. Set and drive ambitious goals that challenge the team to deliver industry-leading trajectory planning solutions.
• Define and negotiate quarterly and annual technical roadmaps aligned with company-level autonomy milestones in coordinate with project managers and execute plans on schedule.
  
  

What we're looking for:

• Proven Engineering Leadership: 2+ years of experience managing high-performing development teams, with a demonstrable track record of inspiring, mentoring, and coaching engineers and driving measurable productivity gains.
• Ship-to-Production Mindset: Experience leading the delivery of production-quality algorithms in a high-stakes environment (Autonomous Vehicles, Robotics, or Aerospace). You know what it takes to move from a prototype to a commercially viable product.
• Strategic Vision: Ability to look beyond the immediate deliverables to define and defend a balanced technical roadmap that balances long-term architectural health with the urgent needs of a 2026 commercial launch.
• Technical Domain Expertise: Deep theoretical and practical expertise in numerical optimization and optimal control. You should be highly proficient in areas such as Model Predictive Control, nonlinear programming, and convex optimization applied to real-time trajectory generation.
• Advanced Motion Planning: Significant experience solving motion planning problems under uncertainty, including interaction-aware planning with dynamic agents and complex environmental constraints. Experience with Machine Learning based approaches is a significant plus.
• Full-Stack Robotics Context: Strong intuition for the entire robotics stack. You understand how upstream (Perception, Prediction) and downstream (Control, Actuation) systems impact trajectory feasibility and fleet safety.
• Production-Grade Software Development: Expertise in Modern C++ development within a Linux environment, with a focus on writing high-performance, real-time, and safety-critical code.
• Tooling Proficiency: Fluency in Python for rapid prototyping, data analysis, and visualization. Experience applying AI-augmented development workflows to large-scale Modern C++ codebases (e.g., agentic tools for multi-file refactoring, automated test generation, semantic code navigation, and code review acceleration) is strongly preferred. Experience with SQL or big-data frameworks for fleet-scale performance analysis is a significant plus.
• Influence & Clarity: Exceptional communication skills, with the ability to translate complex mathematical concepts into actionable plans for cross-functional stakeholders and executive leadership.
• Educational Foundation: Master’s or PhD in Robotics, Computer Science, Electrical/Mechanical Engineering, or a related quantitative field.
  
  

We encourage a hybrid schedule with in-office time at one of our locations in Boston, Pittsburgh, or Las Vegas to support collaboration, or this role can be fully remote.

Motional’s Pittsburgh office is located in the new Hazelwood Green development, a culmination of the city’s goal of restoring an economic driver to the neighborhood in a thoughtful, inclusive, and sustainable way. With views along the Monongahela river, the Pittsburgh office is in the heart of this new state of the art development.

Mission Summary:

The SQE position is based at the Pittsburgh Technical Center, Pittsburgh PA, and reports to the Supplier Quality Manager based at the Las Vegas, Nevada Technical Center. Quarterly travel to Supplier manufacturing sites is anticipated (at a minimum). 

The SQE will be responsible for executing the Advanced Product Quality Planning (APQP) process with Suppliers selected for potential Generation 3 activities, in addition to pursuing continuous improvement and warranty reduction for the current Generation 2 build. The role involves conducting Program Reviews against established program milestones and escalating issues as necessary. The individual must ensure the supply base adheres to Motional standards, that quality and manufacturing processes are enabled, and that non-conformances are identified and prevented from proceeding to subsequent manufacturing sites. Prompt reaction to and cross-functional resolution of known non-conformances is required.

What you’ll do:

• Ensure supplier adherence to APQP processes, including product Production Part Approval Process (PPAP) submission and approval requirements.
• Review and approve supplier quality plans (Control Plans, Process Failure Mode and Effects Analysis [PFMEA]) for new components and assemblies essential for vehicle launch.
• Conduct reviews of supplier manufacturing processes and quality management systems.
• Facilitate root cause analysis and the implementation of corrective actions for supplier quality issues.
• Execute on-site supplier visits to conduct root cause analysis and verify the effectiveness of corrective actions related to supplier quality issues.
• Implement and monitor supplier part qualification and certification processes (PPAP, Run at Rate).
• Enhance the quality performance of suppliers through on-site workshops, providing technical assistance in developing robust quality systems, or offering other necessary technical support.
• Provide technical assistance during supplier launch, change-over, and ongoing production activities.
  
  

What We’re Looking For:

• A Bachelor's degree is mandatory. A degree in Engineering (Mechanical, Industrial, Electrical, Manufacturing, Welding, Plastics, Materials, Chemical preferred) or an equivalent Technical Degree such as Applied Mathematics, Chemistry, or Physics is acceptable.
• A minimum of 2 years of experience in quality, engineering, and/or manufacturing is required.
• Proficiency in reading and interpreting engineering drawings, performing part measurements, and understanding gage design and function.
• Demonstrated knowledge of Geometric Dimensioning and Tolerancing (GD&T).
• Proven knowledge of manufacturing and assembly plant processes, procedures, tooling, equipment, and facilities.
• Demonstrated knowledge of probability, statistical quality control, and design of experiments.
• Proven ability to investigate complex quality problems and apply sound technical judgment to develop effective solutions.
• Demonstrated ability to concurrently manage multiple projects and lead diverse cross-functional teams.
• High level of interpersonal skills necessary to work both independently and collaboratively.
• Strong oral, written, and presentation communication skills.
• Ability to travel up to 75% (domestic and international).
• This position necessitates the ability to legally operate a motor vehicle on a regular basis.
  
  

Bonus Points:

• One or more years of Original Equipment Manufacturer (OEM) or Tier 1 experience within automotive quality, manufacturing, or engineering functions, including demonstrated experience and capability in any of the following areas:.
• Statistical Problem Solving (e.g., Red X, Six Sigma, DMAIC).
• Product Engineering.
• Lean Manufacturing and/or Manufacturing Quality.
• Manufacturing, Process, and/or Tool Engineering.
• Quality Systems Planning (APQP), including PPAP.

This role is based in our Pittsburgh office and requires in-office days each week.

Mission Summary:

Reporting to the Senior Business Development Manager the Strategic Partner Lead, Customer Success will be responsible for identifying, building, and nurturing strategic partnerships that drive growth and expand opportunities with key commercial partners. 

This is a pivotal time to join Motional. We are transitioning from development to deployment, launching our commercial driverless service in Las Vegas in 2026. In collaboration with a major ride-hail partner, we are setting the stage to scale this technology to dozens of cities across the U.S. and internationally. This role requires a leader with a proven track record in forging successful alliances, negotiating complex agreements, and managing relationships with key stakeholders. You will serve as the "Voice of the Customer," owning the relationship at all levels of the organization, playing a critical role in shaping our commercial strategy and achieving our long-term objectives, ensuring our commercial operations translate into scalable, revenue-generating reality. 

This role will be expected to travel up to 40% of the time depending on the business purpose and partnership deliverables.

What you'll be doing:

• Own the Partner Relationship: Serve as the primary commercial owner for critical accounts, navigating complex stakeholder maps to connect internal leads with their external counterparts. You will drive account health, retention, and efficiency by ensuring the right people are connected at the right time.
• Drive Cross-Functional Alignment: Act as the operational bridge between Commercial and technical execution teams (Product, Ops, TPM). You will translate high-level commercial milestones into clear directives, ensuring workstreams converge on time for successful deployments.
• Lead Strategic Collaborations: Establish the partnership's rhythm of business, including Quarterly Business Reviews (QBRs), Steering Committees, and executive briefings. You will lead internal alignment to ensure high-stakes partner events and demos are executed flawlessly.
• Define Success & Track KPIs: Define what winning looks like for both Motional and our partners. You will track and report on key performance indicators across teams to ensure we are meeting contractual obligations and commercial goals.
• Support Market Expansion: Lead the rollout strategy for new launch markets, coordinating logistics between Operations, Strategy, technical teams and external partners. You will drive the readiness efforts required to move from pilot zones to full commercial scale.
• Create Data-Driven Feedback Loops: Translate partner insights—such as pickup/drop-off friction—into actionable engineering requests. You will close the loop between commercial reality and technical roadmaps to optimize the end-to-end passenger experience
  
  

What we're looking for:

• Bachelor's degree in Business, Engineering, or equivalent field, or commensurate professional experience.
• 7+ years relevant professional experience in a similar role, experience working with autonomous vehicles, ride-hail, robotics or mobility industries.
• Cross-Functional Leadership: You have a proven ability to coordinate complex projects across technical and non-technical teams. You can translate commercial needs into clear directives for Product and Operations.
• Executive Presence: You possess superb communication skills and can command a room. You are experienced in leading executive presentations, QBRs, and high-visibility partner visits with polish and professionalism.
• Strategic & Operational Balance: You can set the long-term vision with a partner while also sweating the details of a short term project. You understand how to align daily execution with multi-year commercial objectives.
• Analytical & Influential: You can use data to build a compelling point of view that influences internal stakeholders. You know how to advocate for the partner’s needs to shape our long-term product strategy.
• Soft skills that earn the confidence of leaders and peers, including empathy, organization, clear communication, influencing without authority, low ego, and the ability to build trust.
  
  

Bonus Points(not required):

• MBA or equivalent advanced business degree.
• Launch Experience: Experience coordinating the commercial side of a product launch in a physical market.
• Commercial Fluency: Experience supporting business development efforts, contract renewals, or opportunities.
  
  

This role is hybrid from our Boston, Pittsburgh, or Las Vegas office. It requires two in-office days each week, ideally Tuesday and Thursday.

Mission Summary:

Reporting to the Senior Business Development Manager the Strategic Partner Lead, Customer Success will be responsible for identifying, building, and nurturing strategic partnerships that drive growth and expand opportunities with key commercial partners. 

This is a pivotal time to join Motional. We are transitioning from development to deployment, launching our commercial driverless service in Las Vegas in 2026. In collaboration with a major ride-hail partner, we are setting the stage to scale this technology to dozens of cities across the U.S. and internationally. This role requires a leader with a proven track record in forging successful alliances, negotiating complex agreements, and managing relationships with key stakeholders. You will serve as the "Voice of the Customer," owning the relationship at all levels of the organization, playing a critical role in shaping our commercial strategy and achieving our long-term objectives, ensuring our commercial operations translate into scalable, revenue-generating reality. 

This role will be expected to travel up to 40% of the time depending on the business purpose and partnership deliverables.

What you'll be doing:

• Own the Partner Relationship: Serve as the primary commercial owner for critical accounts, navigating complex stakeholder maps to connect internal leads with their external counterparts. You will drive account health, retention, and efficiency by ensuring the right people are connected at the right time.
• Drive Cross-Functional Alignment: Act as the operational bridge between Commercial and technical execution teams (Product, Ops, TPM). You will translate high-level commercial milestones into clear directives, ensuring workstreams converge on time for successful deployments.
• Lead Strategic Collaborations: Establish the partnership's rhythm of business, including Quarterly Business Reviews (QBRs), Steering Committees, and executive briefings. You will lead internal alignment to ensure high-stakes partner events and demos are executed flawlessly.
• Define Success & Track KPIs: Define what winning looks like for both Motional and our partners. You will track and report on key performance indicators across teams to ensure we are meeting contractual obligations and commercial goals.
• Support Market Expansion: Lead the rollout strategy for new launch markets, coordinating logistics between Operations, Strategy, technical teams and external partners. You will drive the readiness efforts required to move from pilot zones to full commercial scale.
• Create Data-Driven Feedback Loops: Translate partner insights—such as pickup/drop-off friction—into actionable engineering requests. You will close the loop between commercial reality and technical roadmaps to optimize the end-to-end passenger experience
  
  

What we're looking for:

• Bachelor's degree in Business, Engineering, or equivalent field, or commensurate professional experience.
• 7+ years relevant professional experience in a similar role, experience working with autonomous vehicles, ride-hail, robotics or mobility industries.
• Cross-Functional Leadership: You have a proven ability to coordinate complex projects across technical and non-technical teams. You can translate commercial needs into clear directives for Product and Operations.
• Executive Presence: You possess superb communication skills and can command a room. You are experienced in leading executive presentations, QBRs, and high-visibility partner visits with polish and professionalism.
• Strategic & Operational Balance: You can set the long-term vision with a partner while also sweating the details of a short term project. You understand how to align daily execution with multi-year commercial objectives.
• Analytical & Influential: You can use data to build a compelling point of view that influences internal stakeholders. You know how to advocate for the partner’s needs to shape our long-term product strategy.
• Soft skills that earn the confidence of leaders and peers, including empathy, organization, clear communication, influencing without authority, low ego, and the ability to build trust.
  
  

Bonus Points(not required):

• MBA or equivalent advanced business degree.
• Launch Experience: Experience coordinating the commercial side of a product launch in a physical market.
• Commercial Fluency: Experience supporting business development efforts, contract renewals, or opportunities.
  
  

This role is hybrid from our Boston, Pittsburgh, or Las Vegas office. It requires two in-office days each week, ideally Tuesday and Thursday.

Mission Summary:

Reporting to the Senior Business Development Manager the Strategic Partner Lead, Customer Success will be responsible for identifying, building, and nurturing strategic partnerships that drive growth and expand opportunities with key commercial partners. 

This is a pivotal time to join Motional. We are transitioning from development to deployment, launching our commercial driverless service in Las Vegas in 2026. In collaboration with a major ride-hail partner, we are setting the stage to scale this technology to dozens of cities across the U.S. and internationally. This role requires a leader with a proven track record in forging successful alliances, negotiating complex agreements, and managing relationships with key stakeholders. You will serve as the "Voice of the Customer," owning the relationship at all levels of the organization, playing a critical role in shaping our commercial strategy and achieving our long-term objectives, ensuring our commercial operations translate into scalable, revenue-generating reality. 

This role will be expected to travel up to 40% of the time depending on the business purpose and partnership deliverables.

What you'll be doing:

• Own the Partner Relationship: Serve as the primary commercial owner for critical accounts, navigating complex stakeholder maps to connect internal leads with their external counterparts. You will drive account health, retention, and efficiency by ensuring the right people are connected at the right time.
• Drive Cross-Functional Alignment: Act as the operational bridge between Commercial and technical execution teams (Product, Ops, TPM). You will translate high-level commercial milestones into clear directives, ensuring workstreams converge on time for successful deployments.
• Lead Strategic Collaborations: Establish the partnership's rhythm of business, including Quarterly Business Reviews (QBRs), Steering Committees, and executive briefings. You will lead internal alignment to ensure high-stakes partner events and demos are executed flawlessly.
• Define Success & Track KPIs: Define what winning looks like for both Motional and our partners. You will track and report on key performance indicators across teams to ensure we are meeting contractual obligations and commercial goals.
• Support Market Expansion: Lead the rollout strategy for new launch markets, coordinating logistics between Operations, Strategy, technical teams and external partners. You will drive the readiness efforts required to move from pilot zones to full commercial scale.
• Create Data-Driven Feedback Loops: Translate partner insights—such as pickup/drop-off friction—into actionable engineering requests. You will close the loop between commercial reality and technical roadmaps to optimize the end-to-end passenger experience
  
  

What we're looking for:

• Bachelor's degree in Business, Engineering, or equivalent field, or commensurate professional experience.
• 7+ years relevant professional experience in a similar role, experience working with autonomous vehicles, ride-hail, robotics or mobility industries.
• Cross-Functional Leadership: You have a proven ability to coordinate complex projects across technical and non-technical teams. You can translate commercial needs into clear directives for Product and Operations.
• Executive Presence: You possess superb communication skills and can command a room. You are experienced in leading executive presentations, QBRs, and high-visibility partner visits with polish and professionalism.
• Strategic & Operational Balance: You can set the long-term vision with a partner while also sweating the details of a short term project. You understand how to align daily execution with multi-year commercial objectives.
• Analytical & Influential: You can use data to build a compelling point of view that influences internal stakeholders. You know how to advocate for the partner’s needs to shape our long-term product strategy.
• Soft skills that earn the confidence of leaders and peers, including empathy, organization, clear communication, influencing without authority, low ego, and the ability to build trust.
  
  

Bonus Points(not required):

• MBA or equivalent advanced business degree.
• Launch Experience: Experience coordinating the commercial side of a product launch in a physical market.
• Commercial Fluency: Experience supporting business development efforts, contract renewals, or opportunities.
  
  

This role is hybrid from our Boston, Pittsburgh, or Las Vegas office. It requires two in-office days each week, ideally Tuesday and Thursday.

Mission Summary:

We are seeking an experienced and visionary Principle Level Tech Lead Manager to build and lead our new Machine Learning (ML) Acceleration team. This pivotal role will drive the strategy, development, and execution of initiatives aimed at significantly accelerating ML model training. The ultimate goal is to drastically reduce the development cycle for new ML models and enable rapid hot-patching for issues within our deployed autonomous vehicle services.

You will be a hands-on leader, blending deep technical expertise in ML systems and performance optimization with strong leadership and people management skills. You will recruit, mentor, and grow a high-performing team of engineers, fostering a culture of innovation, collaboration, and continuous improvement.

What you'll be doing:

• Team Leadership & Management:
• Build, lead, and manage a high-performing team of ML and infra engineers focused on acceleration.
• Provide technical guidance, mentorship, and career development opportunities to team members.
• Foster a collaborative and inclusive team environment.
• Define team goals, priorities, and roadmap in alignment with company objectives.
  
  
• Technical Strategy & Execution:
• Define the technical vision and strategy for ML acceleration across the organization.
• Identify and evaluate cutting-edge technologies and methodologies for speeding up ML training, including but not limited to data pipeline optimization, large scale distributed training, data loader optimization, hardware acceleration, and model optimization techniques.
• Design, develop, and implement scalable and efficient ML acceleration solutions.
  
  
• Cross-functional Collaboration:
• Collaborate closely with ML research, ML Training platform, and product teams to understand their needs and integrate acceleration solutions seamlessly.
• Communicate complex technical concepts and strategies to both technical and non-technical stakeholders.
• Act as a technical expert and advocate for ML acceleration initiatives across the company.
  
  
• Impact & Measurement:
• Regularly measure and report on the impact of acceleration efforts.
• Continuously seek opportunities for further optimization and innovation.
  
  

What we're looking for:

• Experience:
• Bachelor’s degree in Computer Science, a related technical field, or equivalent practical experience
• 8+ years of experience in software engineering, with at least 5+ years focused on Machine Learning systems and model performance optimization.
• 3+ years of experience in a technical lead or management role, with a proven track record of building and leading high-performing teams.
• Extensive experience with large-scale ML model training and deployment, ideally in a production environment.
• Strong understanding of distributed systems and cloud computing platforms (e.g., AWS, GCP, Azure).
  
  
• Technical Skills:
• Deep expertise in ML frameworks such as PyTorch or JAX.
• Proficiency in performance profiling and optimization techniques for Deep Neural Networks.
• Strong programming skills in Python; C++ experience is a plus.
• Knowledge of MLOps principles and practices.
  
  
• Leadership Skills:
• Exceptional leadership, communication, and interpersonal skills.
• Ability to attract, hire, and retain top engineering talent.
• Proven ability to drive complex technical projects from conception to completion.
• Strong problem-solving skills and a proactive, results-oriented mindset.
• Ability to thrive in a fast-paced, dynamic environment.

Mission Summary:

We are seeking an experienced and visionary Principle Level Tech Lead Manager to build and lead our new Machine Learning (ML) Acceleration team. This pivotal role will drive the strategy, development, and execution of initiatives aimed at significantly accelerating ML model training. The ultimate goal is to drastically reduce the development cycle for new ML models and enable rapid hot-patching for issues within our deployed autonomous vehicle services.

You will be a hands-on leader, blending deep technical expertise in ML systems and performance optimization with strong leadership and people management skills. You will recruit, mentor, and grow a high-performing team of engineers, fostering a culture of innovation, collaboration, and continuous improvement.

What you'll be doing:

• Team Leadership & Management:
• Build, lead, and manage a high-performing team of ML and infra engineers focused on acceleration.
• Provide technical guidance, mentorship, and career development opportunities to team members.
• Foster a collaborative and inclusive team environment.
• Define team goals, priorities, and roadmap in alignment with company objectives.
  
  
• Technical Strategy & Execution:
• Define the technical vision and strategy for ML acceleration across the organization.
• Identify and evaluate cutting-edge technologies and methodologies for speeding up ML training, including but not limited to data pipeline optimization, large scale distributed training, data loader optimization, hardware acceleration, and model optimization techniques.
• Design, develop, and implement scalable and efficient ML acceleration solutions.
  
  
• Cross-functional Collaboration:
• Collaborate closely with ML research, ML Training platform, and product teams to understand their needs and integrate acceleration solutions seamlessly.
• Communicate complex technical concepts and strategies to both technical and non-technical stakeholders.
• Act as a technical expert and advocate for ML acceleration initiatives across the company.
  
  
• Impact & Measurement:
• Regularly measure and report on the impact of acceleration efforts.
• Continuously seek opportunities for further optimization and innovation.
  
  

What we're looking for:

• Experience:
• Bachelor’s degree in Computer Science, a related technical field, or equivalent practical experience
• 8+ years of experience in software engineering, with at least 5+ years focused on Machine Learning systems, and model performance optimization.
• 3+ years of experience in a technical lead or management role, with a proven track record of building and leading high-performing teams.
• Extensive experience with large-scale ML model training and deployment, ideally in a production environment.
• Strong understanding of distributed systems and cloud computing platforms (e.g., AWS, GCP, Azure).
  
  
• Technical Skills:
• Deep expertise in ML frameworks such as PyTorch or JAX.
• Proficiency in performance profiling and optimization techniques for Deep Neural Networks.
• Strong programming skills in Python; C++ experience is a plus.
• Knowledge of MLOps principles and practices.
  
  
• Leadership Skills:
• Exceptional leadership, communication, and interpersonal skills.
• Ability to attract, hire, and retain top engineering talent.
• Proven ability to drive complex technical projects from conception to completion.
• Strong problem-solving skills and a proactive, results-oriented mindset.
• Ability to thrive in a fast-paced, dynamic environment.

Mission Summary:

We are seeking an experienced and visionary Principle Level Tech Lead Manager to build and lead our new Machine Learning (ML) Acceleration team. This pivotal role will drive the strategy, development, and execution of initiatives aimed at significantly accelerating ML model training. The ultimate goal is to drastically reduce the development cycle for new ML models and enable rapid hot-patching for issues within our deployed autonomous vehicle services.

You will be a hands-on leader, blending deep technical expertise in ML systems and performance optimization with strong leadership and people management skills. You will recruit, mentor, and grow a high-performing team of engineers, fostering a culture of innovation, collaboration, and continuous improvement.

What you'll be doing:

• Team Leadership & Management:
• Build, lead, and manage a high-performing team of ML and infra engineers focused on acceleration.
• Provide technical guidance, mentorship, and career development opportunities to team members.
• Foster a collaborative and inclusive team environment.
• Define team goals, priorities, and roadmap in alignment with company objectives.
  
  
• Technical Strategy & Execution:
• Define the technical vision and strategy for ML acceleration across the organization.
• Identify and evaluate cutting-edge technologies and methodologies for speeding up ML training, including but not limited to data pipeline optimization, large scale distributed training, data loader optimization, hardware acceleration, and model optimization techniques.
• Design, develop, and implement scalable and efficient ML acceleration solutions.
  
  
• Cross-functional Collaboration:
• Collaborate closely with ML research, ML Training platform, and product teams to understand their needs and integrate acceleration solutions seamlessly.
• Communicate complex technical concepts and strategies to both technical and non-technical stakeholders.
• Act as a technical expert and advocate for ML acceleration initiatives across the company.
  
  
• Impact & Measurement:
• Regularly measure and report on the impact of acceleration efforts.
• Continuously seek opportunities for further optimization and innovation.
  
  

What we're looking for:

• Experience:
• Bachelor’s degree in Computer Science, a related technical field, or equivalent practical experience
• 8+ years of experience in software engineering, with at least 5+ years focused on Machine Learning systems and model performance optimization.
• 3+ years of experience in a technical lead or management role, with a proven track record of building and leading high-performing teams.
• Extensive experience with large-scale ML model training and deployment, ideally in a production environment.
• Strong understanding of distributed systems and cloud computing platforms (e.g., AWS, GCP, Azure).
  
  
• Technical Skills:
• Deep expertise in ML frameworks such as PyTorch or JAX.
• Proficiency in performance profiling and optimization techniques for Deep Neural Networks.
• Strong programming skills in Python; C++ experience is a plus.
• Knowledge of MLOps principles and practices.
  
  
• Leadership Skills:
• Exceptional leadership, communication, and interpersonal skills.
• Ability to attract, hire, and retain top engineering talent.
• Proven ability to drive complex technical projects from conception to completion.
• Strong problem-solving skills and a proactive, results-oriented mindset.
• Ability to thrive in a fast-paced, dynamic environment.

Tech Lead Manager, Planning

On our Planning team, you'll apply your passion in robotics and software development for production-ready autonomous vehicles. As the Technical Lead Manager, you will direct a team tasked with the design and implementation of motion planning software for autonomous vehicles. This position requires leadership in defining the motion planning and control systems that enable our fleet to operate securely, effectively, and with passenger comfort in intricate settings. As a leader, you will drive the development of cutting-edge motion planning algorithms, collaborate with cross-functional teams (Localization, Perception, Prediction, Controls, ML Products, and Systems Engineering), and mentor a talented group of engineers to deliver state-of-the-art solutions. If you are passionate about autonomous driving, thrive on solving challenging real-world problems, and are eager to make a significant impact in a rapidly evolving field, we want to hear from you.

Role responsibilities:

• Lead and develop a team within the motion planning organization, assuming responsibility for planning algorithm and constraint generation.
• Collaborate with other leaders to provide technical direction, making critical decisions on architectural strategies, strategic resource allocation, operational execution, and technical debt management.
• Deliver a robust and scalable planner, prioritizing safety throughout the design, prototyping, testing, deployment, and production phases.
• Adopt a metrics-driven approach to the development and enhancement of technical components.
• Advance existing planning methodologies to facilitate data-driven strategies.
• Promote diversity and inclusion in both products and personnel.
• Mentor and offer constructive feedback (technical and professional) to team members, cultivating an inclusive and collaborative work environment.
• Demonstrate initiative in generating innovative ideas, formulating a team vision, and considering the holistic robotaxi system.
• Implement and review algorithms and code, applying rigorous engineering methodologies.
• Partner with project managers to develop roadmaps and execute plans according to schedule.

What we're looking for:

• Over two years of experience in the management of a development team, with a demonstrated ability to foster career growth, mentor team members effectively, and enhance productivity.
• Masters or PhD in Robotics, Electrical Engineering, Computer Engineering, Computer Science, Mechanical Engineering, or a related field.
• Established history of successfully delivering production-quality motion planner in a leadership capacity.
• Advanced proficiency in search algorithms.
• Experience in developing motion planning solutions with ML
• Expertise in C++ software development, Linux, and Python, with supplementary knowledge of SQL.
• Strong theoretical understanding and practical experience in motion planning under conditions of uncertainty, as well as in interactions with dynamic agents and environments.
• Knowledge of robotics algorithms in localization, perception, prediction, motion planning, and control systems for autonomous vehicles.
• Excellent communication, interpersonal, and management skills.

Skills appreciated

• Experience in Autonomous Vehicles or other robotics industries
• Experience using simulation tools
• Experience with Verification & Validation for safety critical systems

Position Overview

Woolpert is hiring a Program Director for the Mission Critical team. The Program Director must be a licensed Architect or Engineer and is primarily responsible for sales and growth within the Mission Critical practice area through the establishment and improvement of client relationships. This position is also responsible for working across practice areas and service lines to develop business opportunities and ensure services are performed in a manner compatible with the goal of being an industry leader. This position reports to Mission Critical Market Director.  

We are unable to provide visa sponsorship for this position. Applicants must already possess work authorization in the country the job is located.     #LI-SN1

What You Will Do:

Business Development  

• Build and enhance existing client relationships to identify and initiate additional project opportunities within a client base for the service line, practice area and firm. 
• Identify and build new client relationships that match the client and project type focus and overall business strategy of the service line and practice area. 
• Promote SNHA (a Woolpert company) as an industry leader for specified market/practice and service(s) with new and existing clients. 
• Early project feasibility and strategic design input. 
• Collaborate with the MC Market Director and Building Sector Leader to define the EU market sales goals. 

Collaboration and support 

• Mentor and assist project managers in negotiating project schedules, fees, scope and contract terms.  
• Work with Project Managers to identify, address and resolve any project issues impacting client goals, objectives and/or client satisfaction.   
• Define and communicate client needs and expectations. 
• Ensure continuous stakeholder (client, client’s manager, etc.) communications addressing, resolving, and anticipating project issues. 

What You Will Bring:

Qualifications and Experience 

• BA/BS or MA/MS in Architecture, Mechanical Engineering, Civil Engineering, Electrical Engineering or similar field of study required. 
• 15 or more years of related experience in the Mission Critical Datacenter industry
• Current Professional Registration  
• Office 365: Word, Excel, Teams, SharePoint, Outlook, PowerPoint, basic AutoCad and Bluebeam (Essential). 
• Ability to travel within reason to meet the needs and demands of the practice area 

General Aptitude 

• Ability to make sound decisions/recommendations based on the evaluation and synthesis of information and data. 
• Demonstrates an enterprising, innovative, proactive management approach. 
• Possesses high levels of demonstrated leadership ability. 
• Ability to research and define multiple project scopes, schedules, and budgets. 
• Ability to establish and maintain rapport with clients, vendors, management and employees. 
• Possesses strong negotiation and problem-solving skills.  
• Possesses excellent facilitation and/or meeting skills.  
• Possesses excellent presentation and communication (oral and written) skills. 
• Strong understanding of project management and ability to facilitate technical discussions when needed.  
• Strong organizational skills to successfully manage multiple, competing priorities.
• Engaging with good interpersonal skills.

Benefits You Will Love

Certified as a Great Place to Work, Woolpert is one of the fastest-growing architecture, engineering, and geospatial companies in the world. With over 75 offices and countless projects around the globe, you’ll work on meaningful assignments that improve quality of life around the world. In addition to offering competitive pay, we provide employees with a robust set of unique benefits, including:

• Freedom to Work program: Set your own schedule and location (as appropriate).
• Principal program: Earn the opportunity to become an owner of the firm.
• Flexible paid time off/vacation: Take time off when it makes sense for you and your team.
• Career development: Explore a wide range of learning and growth opportunities within and across industries.
• Health, life, vision, and dental insurance: Cover all your medical bases.
• Paid sick time, retirement plan, fitness reimbursement, pet insurance, identity protection, technology stipend, employee assistance program, and more!

• Perform and direct complex design of ductwork, piping and equipment selection for HVAC systems for large scale size buildings. Able to work independently in all Mechanical disciplines with no oversight or guidance. As necessary assist with Plumbing and Fire Protection Designs.
• Oversee, guide, mentor and provide technical leadership to designers and engineering team.
• Direct the work of less experienced staff including the development and presentation of annual performance reviews.
• May serve in the QAQC process and an independent reviewer.
• Interface effectively with clients and members of the design team.
• Oversee the use of engineering complexities related to the use Energy Model software.
• Prepare Revit/BIM modeling of construction drawings of HVAC systems from schematic design to construction administration phases including layout, sketches and detail drawings as required. As necessary perform Revit/BIM modeling for plumbing and fire protection systems.
• Specify mechanical equipment such as boilers, chillers, and air handling units.
• Review and accept selective shop drawings for compliance of specifications and contract documents.
• Interface effectively with clients and members of the project team and attend Owner, Architect, Construction Administration (OAC) meetings with an understanding and focus on the project budget.
• Participate or lead value engineering sessions with Architectural/Engineering team.
• Recommend improvements with reference standards and processes to improve quality, coordination, and to streamline production efforts.
• Conduct staff development activities including work planning, budget development, scheduling in conjunction with the Project Manager.
• Respond to RFI’s and review of change orders in the preparation of construction documents.
• Conduct job site visits to verify existing conditions and observe construction progress.  Attend and participate in construction meetings. Site visits frequently require a physical walk-through of site.
• Represents company in project activities; directs activities of project team members; represents company in business development and marketing activities. May serve on internal and/or professional committees.
• Perform other duties as assigned.

HERE'S WHAT YOU'LL NEED

• Bachelor or Master's degree in Engineering required. Bachelor or Master's degree in Engineering from an ABET accredited program preferred.
• Minimum of 8 years of related experience required.
• Current PE in the United States preferred.
• LEED accreditation preferred.
• Strong knowledge of Life Safety Codes
• Ability to work independently in all mechanical disciplines with no oversight or guidance.
• Excellent verbal and written communication skills.
• Must be a critical thinker.
• Must be highly analytical.
• Must have the ability to engage effectively with clients.
• Must be a fully qualified professional able to perform work with a high degree of latitude, with some ambiguity in work.    
• Able to effectively handle multiple projects.
• Experience in computer applications for engineering design programs (i.e. Revit, Trane Trace or Trane 3D Plus) required.

Open to remote candidates as well as local candidates in New York, Pittsburgh, or St. Louis

The Role: 

The Patient Services Operations team is at the forefront of our mission to deliver affordable, world-class experiences for every customer. As Senior Manager, Knowledge Management (KM) & Communications, you will own the strategy, architecture, and execution of how information is created, maintained, and delivered across Patient Services — at scale. This is not a traditional KM role. We are looking for a forward-thinking leader who treats knowledge infrastructure as a product, with Artificial Intelligence (AI) and automation at its core. You will drive the evolution of how frontline teams access and apply information — moving from static documentation toward intelligent, dynamic knowledge systems that surface the right information at the right moment. In a highly regulated healthcare environment, you will ensure teams are equipped with clear, compliant, and current knowledge while leading internal communications that drive change, alignment, and continuous improvement.

What You'll Do:

Knowledge Management Strategy & AI Innovation

• Define and own the long-term vision for a modern, AI-enabled knowledge management ecosystem across Patient Services
• Lead the evaluation, implementation, and governance of AI-powered knowledge tools — including Large Language Model (LLM)-assisted content generation, intelligent search, and automated content freshness workflows
• Build a knowledge infrastructure that proactively surfaces relevant information to frontline agents in real time, reducing handle time and improving accuracy
• Partner with Product and Technology teams to integrate knowledge systems into agent-facing tools, chatbots, and customer-facing self-service experiences
• Continuously assess the emerging AI/ML landscape for opportunities to improve content creation, retrieval, personalization, and compliance monitoring

Content Development & Editorial Leadership

• Set and uphold a high editorial bar for all knowledge content — Standard Operating Procedures (SOPs), communications, training materials, and compliance documentation — ensuring content is clear, accurate, empathetic, and user-focused
• Lead a team of content developers and knowledge specialists, setting clear goals, coaching for growth, and building a culture of quality and ownership
• Own the full content lifecycle: creation, review, approval, publication, versioning, and retirement
• Develop scalable frameworks and governance models for content consistency across business units and geographies

Internal Communications

• Oversee all internal communications to Patient Services teams, including operational changes, policy updates, product launches, and leadership messaging
• Design communication strategies that drive comprehension, adoption, and alignment at scale across a distributed frontline workforce
• Measure communication effectiveness and iterate based on data and team feedback

Cross-Functional Execution & Program Management

• Lead knowledge and communications workstreams for new client and product launches — from requirements gathering through go-live and post-launch optimization
• Partner closely with Operations, Compliance, Legal, Training, Product, and Technology to ensure knowledge content meets regulatory standards and operational realities
• Define, track, and report on team Key Performance Indicators (KPIs) — content accuracy rates, time-to-publish, agent utilization, self-service deflection, and others — to drive continuous improvement
• Build scalable mechanisms to ensure global consistency and quality as the business grows

A successful applicant will fit the following criteria:

• Bachelor's degree or equivalent experience
• 7+ years of experience in knowledge management, content strategy, or related fields, with at least 3+ years managing and developing people
• Demonstrated experience leading AI or technology-forward initiatives in a knowledge, content, or operations context — including hands-on work with LLM tools, AI-assisted authoring, or intelligent search platforms
• Proven track record owning KM strategy, governance, and content lifecycle for large-scale frontline or customer service operations
• Strong editorial and written communication skills, with experience leading internal communications through complex operational or policy change
• Experience operating in regulated industries (healthcare, pharmacy, insurance, or similar), with a rigorous focus on accuracy and compliance
• Comfort working with data — defining KPIs, analyzing content performance, and translating insights into actionable improvements
• Experience with enterprise KM platforms, CMS tools, or contact center knowledge bases (e.g., Guru, Confluence, Salesforce Knowledge, or similar)
• A builder's mindset: you see knowledge infrastructure as a product, not a filing system, and you're energized by the opportunity to modernize how teams work

Onsite & Hybrid Work Requirements (Mandatory):

• Open to remote candidates as well as local candidates in New York, Pittsburgh, or St. Louis
• Remote candidates: Regular onsite travel is required. During the first 60 days, travel onsite twice per month for four consecutive days (Mon–Thu). After 60 days, travel onsite once per month for four consecutive days (Mon–Thu)
• Local candidates: Hybrid schedule with a minimum of three (3) days per week in office

The Role — Senior Program Manager (Patient Services Operations)

The Patient Services Operations (PSO) team is central to Blink’s ability to deliver affordable medications and a best-in-class patient experience at scale. As the business grows in client complexity, product surface area, and operational volume, disciplined cross-functional execution is increasingly critical. The Program Management function within PSO ensures high-impact initiatives translate into operationally sound, scalable execution. The team drives structured planning, stakeholder alignment, risk management, and governance across client onboarding, product launches, go-to-market initiatives, and scaling efforts. Program Management serves as the connective tissue across Operations, Product, Engineering, Growth, and other internal partners—ensuring strategic priorities are delivered with clarity, accountability, and operational rigor.

The Senior Program Manager, Patient Services Operations will lead complex, cross-functional initiatives end-to-end, serving as the single-threaded owner for operational readiness and execution. This role ensures launches are delivered on time, stakeholders remain aligned, risks are proactively mitigated, and durable operational frameworks are built to support scale. Success in this role requires a seasoned, hands-on execution leader with strong systems thinking—able to create clarity in ambiguity, connect cross-functional interdependencies, anticipate downstream impacts, and drive alignment without authority while embedding repeatable program management standards across PSO and partner teams.

This will be an on-site position based within our Pittsburgh, PA office.

What You’ll Do

Client Onboarding & Launch Leadership

• Serve as the primary PSO lead for end-to-end client onboarding, driving operational readiness and execution in partnership with Growth, Product, Engineering, Operations, corporate, and other technical functions from definition through go-live and stabilization.
• Define scope, timelines, dependencies, project execution plans for streamlined and coordinated delivery.
• Ensure full operational readiness across workflows, product solutions, training, and operational capacity.
• Drive structured post-launch stabilization and transition to steady-state ownership.

Product & Operational Readiness

• Partner with Product and Engineering to prepare PSO for new feature launches and roadmap initiatives.
• Translate product requirements into clear operational action plans.
• Align stakeholders early to close context gaps and minimize downstream risk.
• Drive structured change management to ensure adoption and sustained operational performance.

Program Governance & Execution Discipline

• Build and manage detailed project plans across multiple concurrent workstreams.
• Capture key insights and action items from Ops WBRs (Weekly Business Reviews), and drive coordinated cross-functional follow-through.
• Proactively identify risks and dependencies that could impact delivery or business outcomes.
• Develop executive-ready reporting that provides visibility into progress, tradeoffs, and business impact.
• Partner with leadership to establish and maintain strong governance frameworks (status reporting, risk and issue management, escalation pathways, change control).

Escalation Ownership & Systemic Issue Resolution

• Serve as the central owner for operations-related client/field escalations.
• Conduct root cause analysis and drive durable cross-functional remediation.
• Identify and analyze recurring issues through a systems lens to address root causes, not symptoms, and drive durable cross-functional fixes.

Scaling & Continuous Improvement

• Identify systemic bottlenecks across onboarding and launch workflows, and design cross-functional process improvements that improve cost, speed, reliability, and scalability.
• Standardize and scale launch and delivery best practices to support increasing volume and complexity.
• Identify structural impediments to scale and partner with leadership to prioritize, design, and operationalize solutions.
• Continuously enhance program management frameworks within PSO to improve speed, quality, and predictability of delivery.

Must-Have Qualifications

• Bachelor’s degree or equivalent professional experience.
• Healthcare or pharmacy industry experience strongly preferred.
• 6+ years of experience in program management, project management, operations, product operations, or related roles in fast-paced, high-growth environments.
• Proven track record leading multiple concurrent, complex cross-functional initiatives end-to-end, managing interdependent workstreams, stakeholders, and deliverables (e.g., client onboarding, product launches, operational scaling).
• Hands-on experience working at the intersection of Operations, Product, Engineering, Growth/Sales, Data, and Knowledge Management.
• Technical fluency bridging business and engineering teams to define requirements, shape solutions, and inform roadmaps; comfortable using data and strategic context to guide prioritization and tradeoffs.
• Strong systems-thinking capability with the ability to connect cross-functional inputs, anticipate downstream impacts, and design scalable processes.
• Demonstrated ability to create clarity from ambiguity and drive alignment and execution without direct authority in matrixed organizations.
• Proven experience managing escalations, conducting root cause analysis, and leading structured cross-functional remediation.
• Structured, data-driven problem solver with high operational rigor, clear goal-setting, proactive risk management, and a bias for action.
• Highly organized and adaptable, able to manage shifting priorities without losing execution momentum.
• Excellent stakeholder management and relationship-building skills, with clear and concise written and verbal communication, including executive-level audiences.

Preferred Qualifications

• Experience scaling onboarding or operational frameworks in a live production environment.
• Track record of improving speed, cost, or quality through structured process design.
• Familiarity with lean or continuous improvement methodologies.

SOC Manager 

New York City, NY

Created in 2000, Ivalua is a leading global provider of cloud-based procurement solutions.

COMPANY OVERVIEW

At Ivalua we are a global community of exceptional professionals, who believe that digital transformation revolutionizes supply chain sustainability and resiliency to unlock the power of supplier collaboration. 

We achieve this through our leading cloud-based spend management platform that empowers hundreds of the world's most admired brands to effectively manage all categories of spend and all suppliers to increase profitability, improve ESG (environmental, social, and corporate governance) performance, lower risk, and improve productivity. Driven by our passions and fueled by our shared ambitions, we empower and challenge each other to create meaningful experiences for our colleagues, customers, partners, and communities. 

Learn more at www.ivalua.com. Follow us on LinkedIn and Twitter.

THE OPPORTUNITY

CONTEXT: 

Our IT department, international in scope (EMEA, AMER, APAC) and in full growth, is made up of over sixty IT & Cybersecurity professionals in charge of the deployment and operations of the Ivalua Cloud, which hosts the environments for our clients around the world.  It is also responsible for internal IT infrastructures, IT applications and data, IT support for our users as well as the Security monitoring & IT security handling.
In this context of growth, we are looking for a skilled SOC Manager based in Pittsburgh to expand our team capability and embrace the era of AI.

ROLE: 

The Manager, IT SOC is responsible for leading and developing a global Security Operations Center team, ensuring 24/7 security monitoring, effective incident response, and proactive vulnerability management across the organization.
This role provides technical leadership, operational governance, and strategic direction to protect the company’s infrastructure, cloud environments, applications, and data from cyber threats.
You will report to the Global IT Director and will manage a distributed team of SOC analysts based in the United States, France, and India, ensuring consistent processes, tooling, and service levels across regions.

WHAT YOU WILL DO WITH US 

1.  SOC Operations & Security Monitoring
• Lead and manage the global SOC team (6 analysts across multiple time zones, relying also on our 24/7 global IT Service center in India).
• Ensure continuous monitoring of security events using SIEM, EDR/XDR, NDR, and cloud security tools.
• Define, maintain, and optimize SOC processes, playbooks, and runbooks.
• Ensure detection use cases are continuously improved to reduce false positives and increase detection coverage.
• Manage SOC KPIs and SLAs (MTTD, MTTR, alert volume, incident closure rates).
2.  Incident Response & Threat Management
• Oversee security incident handling from triage to containment, eradication, and recovery.
• Act as escalation point for major security incidents and coordinate with IT, Infosec, Business,  Legal, and Communications teams.
• Lead post-incident reviews (lessons learned, root cause analysis) and implement remediation plans.
• Coordinate with external partners (MDR providers, forensics firms, law enforcement if required).
3. Vulnerability Management
• Collaborate closely with Infosec on the vulnerability management lifecycle: scanning, prioritization, remediation tracking, and reporting.
• Work with infrastructure, cloud, and application teams to ensure timely patching and risk mitigation.
• Define vulnerability SLAs based on risk and business criticality.
• Help Infosec to provide risk-based reporting to technology and business stakeholders.
4. Governance, Risk, and Compliance Support
• Contribute to security policies, standards, and operating procedures.
• Support audits, regulatory requirements, and frameworks (e.g., ISO 27001, NIST, SOC2, PCI DSS, GDPR, HIPAA, FEDRAMP, IRAP).
• Maintain documentation and evidence for security operations controls.
5. Tooling & Technology Strategy
• Own SOC tooling strategy (SIEM, SOAR,, vulnerability scanners, cloud security tools, etc.) and contribute to the other IT security solutions (EDR/XDR, Network & Cloud Security, Identity protection, etc.). Evaluate and implement new security technologies and integrations.
• Drive automation and orchestration to improve SOC efficiency and reduce manual workload.
• Contribute actively to the security logging quality (new technologies, review existing log sources and help to get them optimized and cleaned-up). 
6. Team Leadership & Global Coordination
• Manage and mentor SOC analysts across regions and time zones.
• Define shift models, on-call rotations, and coverage strategy.
• Conduct performance reviews, training plans, and career development.
• Foster collaboration between US, France, and India teams to ensure consistent operations and engage actively with the overall IT & Infosec community 
7. Reporting & Stakeholder Communication
• Produce executive-level security operations reports and dashboards.
• Communicate risks, incidents, and trends to senior leadership (CISO, IT leadership, risk committees).
• Provide guidance to engineering and business teams on security best practices.

YOUR PROFILE

If you have the below experience and strengths this role could be for you:

Mastery:
SIEM platforms (Splunk, Microsoft Sentinel, QRadar, Elastic, etc.)
EDR/XDR solutions (Microsoft Defender, CrowdStrike, SentinelOne, etc.)
Cloud security (Azure, AWS, GCP security monitoring and logging)

Proficient:
Vulnerability management tools (Qualys, Tenable, Rapid7, etc.).
Knowledge of NIST, MITRE ATT&CK, ISO 27001, SOC2, CIS benchmarks, and ITIL/IT operations processes
Excellent understanding of networking, operating systems, and application security fundamentals

Basic knowledge:
Familiarity with SOAR, threat intelligence platforms, and security automation
Knowledge of web application & database

Required experience:

Bachelor’s degree in relevant field preferred with a minimum of 10 years of relevant professional experience, OR Master’s degree in relevant field with a minimum of 8 years relevant professional experience, OR Equivalent combination of education and experience

Relevant certifications such as GIAC, OSCP, HTB are preferred. 7–12+ years in cybersecurity, with 3–5+ years in SOC or security operations leadership.
Proven experience managing distributed/global security teams.
Strong background in incident response, security monitoring, and vulnerability management.
U.S. Citizen / Permanent Resident. No sponsorship required

“Nice to have” experience:
Knowledge of cloud concepts and platforms, especially Azure.
Experience in an international company & team.
Experience in monitoring regulated environments (Fedramp, IRAP)

Soft skills:
Strong leadership and people management skills
Structured, process-driven, and comfortable with crisis management, problem solving aptitude
Team player, good communication skills and confortable working in multicultural, global teams and across time zones.
Strong reporting & good documentation writing skill.

WHAT HAPPENS NEXT

If your application fits this specific position’s needs, our skilled Talent team will reach out to schedule an initial screening call. Get one step closer to achieving your goals – apply today! 

Our Talent team will guide you through every step of the interview process - from preparation to completion. They're here to support you! 

Our recruitment process is designed to assess your competencies through a series of personalized interviews with internal stakeholders relevant to the role. 

Interviews will be conducted virtually via video or on-site with face-to-face meetings.

LIFE AT IVALUA

• Hybrid working model (3 days in the office per week),
• We're a team dedicated to pushing the boundaries of product innovation and technology,
• Sustainable Growth, Privately Held,
• A stable and cash-flow positive Company since 10 years,
• Snacks and weekly lunches in the office,
• Feel empowered to pursue your goals with improved team collaboration and increased creativity/productivity,
• Unlock and unleash your full professional potential with our exceptional training and career development program,
• Join a dynamic and international team of top-notch professionals who are experts in their respective fields. Collaborate with like-minded individuals who are deeply passionate and highly motivated about their work. Experience a truly diverse and inclusive work environment where your unique contributions are highly valued,
• Regular social events, competitive outings, team running events, and musical activities,
• Comparably recognized Ivalua for the following (https://www.comparably.com/companies/ivalua) :

Powered by People - Powered by You!

United by our values we embrace diversity and equity in the broadest possible sense to create an inclusive workplace. To help our customers make supply chains more efficient, sustainable and resilient, we rely on a global team with a variety of backgrounds, skills and views. We believe in equal opportunity and in diversity as a driver of innovation that cultivates a spirit of inclusiveness, creates a productive and fun place to work, and provides fulfilling career opportunities for all Ivaluans. https://www.linkedin.com/company/ivalua/about/

Experience life at Ivalua - check out our captivating video! Gain insight into our unique company culture and get a glimpse of what it's like to work with us.

One of Ivalua’s core values is to Care & Grow People. We take matters like pay equity very seriously and strive to reward our employees appropriately and fairly for their talents. The salary range for this position is based upon careful and continual market compensation research. In addition to location, salary may also vary based upon job-related knowledge, skills, and experience.

Title: Manager, IT - SOC

Base range minimum: $108,750

Base range maximum: $181,250

*Additional compensation / rewards: In addition to the base salary information above, Ivalua offers an uncapped commission plan as part of the competitive compensation package. Other compensation factors may also be considered. Ivalua also offers exceptional benefits including medical, dental, vision, retirement (with company match), and much more.

 #LI-SG1

#LI-HYBRID

SOC Manager 

Pittsburgh, PA

Created in 2000, Ivalua is a leading global provider of cloud-based procurement solutions.

COMPANY OVERVIEW

At Ivalua we are a global community of exceptional professionals, who believe that digital transformation revolutionizes supply chain sustainability and resiliency to unlock the power of supplier collaboration. 

We achieve this through our leading cloud-based spend management platform that empowers hundreds of the world's most admired brands to effectively manage all categories of spend and all suppliers to increase profitability, improve ESG (environmental, social, and corporate governance) performance, lower risk, and improve productivity. Driven by our passions and fueled by our shared ambitions, we empower and challenge each other to create meaningful experiences for our colleagues, customers, partners, and communities. 

Learn more at www.ivalua.com. Follow us on LinkedIn and Twitter.

THE OPPORTUNITY

CONTEXT: 

Our IT department, international in scope (EMEA, AMER, APAC) and in full growth, is made up of over sixty IT & Cybersecurity professionals in charge of the deployment and operations of the Ivalua Cloud, which hosts the environments for our clients around the world.  It is also responsible for internal IT infrastructures, IT applications and data, IT support for our users as well as the Security monitoring & IT security handling.
In this context of growth, we are looking for a skilled SOC Manager based in Pittsburgh to expand our team capability and embrace the era of AI.

ROLE: 

The Manager, IT SOC is responsible for leading and developing a global Security Operations Center team, ensuring 24/7 security monitoring, effective incident response, and proactive vulnerability management across the organization.
This role provides technical leadership, operational governance, and strategic direction to protect the company’s infrastructure, cloud environments, applications, and data from cyber threats.
You will report to the Global IT Director and will manage a distributed team of SOC analysts based in the United States, France, and India, ensuring consistent processes, tooling, and service levels across regions.

WHAT YOU WILL DO WITH US 

1.  SOC Operations & Security Monitoring
• Lead and manage the global SOC team (6 analysts across multiple time zones, relying also on our 24/7 global IT Service center in India).
• Ensure continuous monitoring of security events using SIEM, EDR/XDR, NDR, and cloud security tools.
• Define, maintain, and optimize SOC processes, playbooks, and runbooks.
• Ensure detection use cases are continuously improved to reduce false positives and increase detection coverage.
• Manage SOC KPIs and SLAs (MTTD, MTTR, alert volume, incident closure rates).
2.  Incident Response & Threat Management
• Oversee security incident handling from triage to containment, eradication, and recovery.
• Act as escalation point for major security incidents and coordinate with IT, Infosec, Business,  Legal, and Communications teams.
• Lead post-incident reviews (lessons learned, root cause analysis) and implement remediation plans.
• Coordinate with external partners (MDR providers, forensics firms, law enforcement if required).
3. Vulnerability Management
• Collaborate closely with Infosec on the vulnerability management lifecycle: scanning, prioritization, remediation tracking, and reporting.
• Work with infrastructure, cloud, and application teams to ensure timely patching and risk mitigation.
• Define vulnerability SLAs based on risk and business criticality.
• Help Infosec to provide risk-based reporting to technology and business stakeholders.
4. Governance, Risk, and Compliance Support
• Contribute to security policies, standards, and operating procedures.
• Support audits, regulatory requirements, and frameworks (e.g., ISO 27001, NIST, SOC2, PCI DSS, GDPR, HIPAA, FEDRAMP, IRAP).
• Maintain documentation and evidence for security operations controls.
5. Tooling & Technology Strategy
• Own SOC tooling strategy (SIEM, SOAR,, vulnerability scanners, cloud security tools, etc.) and contribute to the other IT security solutions (EDR/XDR, Network & Cloud Security, Identity protection, etc.). Evaluate and implement new security technologies and integrations.
• Drive automation and orchestration to improve SOC efficiency and reduce manual workload.
• Contribute actively to the security logging quality (new technologies, review existing log sources and help to get them optimized and cleaned-up). 
6. Team Leadership & Global Coordination
• Manage and mentor SOC analysts across regions and time zones.
• Define shift models, on-call rotations, and coverage strategy.
• Conduct performance reviews, training plans, and career development.
• Foster collaboration between US, France, and India teams to ensure consistent operations and engage actively with the overall IT & Infosec community 
7. Reporting & Stakeholder Communication
• Produce executive-level security operations reports and dashboards.
• Communicate risks, incidents, and trends to senior leadership (CISO, IT leadership, risk committees).
• Provide guidance to engineering and business teams on security best practices.