About the Role

The Senior Advertising Manager’s primary responsibility is to work client-facing, with a specific book of commerce clients to create, manage, optimize, report on, and present full funnel marketing campaigns. In this role, you will work directly with a variety of large Brands across multiple global Amazon markets and different product categories. You will also play a major role in crafting budget strategies, driving sales and enhancing brand awareness on Amazon, Walmart and other commerce platforms.

Responsibilities:

• Own Amazon search and display (DSP/OTT) performance advertising for an assigned set of clients
• Create, implement, manage, and report on advertising strategies that align with client goals
• Collaborate with internal and external stakeholders to maximize performance for the client’s business
• Proactively research industry trends and best practices and communicate internally to knowledge share
• Engage frequently and professionally with clients via email/slack, phone, and in-person video meetings
• Strategic thinking, detail oriented execution, and insightful data analysis to identify areas of opportunity and deliver sales-driving initiatives
• Utilize Amazon Attribution and Amazon Marketing Cloud to gain additional insights to increase performance
• Mentor more junior Advertising Managers

About You

The essentials:

• Amazon Performance Advertising experience with knowledge of developing strategic full funnel strategies to grow brands
• 4+ years’ experience with Amazon digital advertising; with an emphasis on paid search and display advertising
• Strong large-client facing experience
• Amazon advertising accreditation at the date of hire or commitment for accreditation within 30 days of hire
• Experience with Amazon SaaS Advertising Technologies
• Advanced understanding of PowerPoint, Excel, and Word or Google Slides, Docs and Sheets
• Excellent attention to detail and accomplished verbal and written communication skills
• Analytical and strategic capabilities
• Multitasking expertise with the ability to organize projects and establish priorities

Not a must, but a plus:

• Agency experience with a focus on Amazon programmatic display advertising, Amazon Demand Side Platform and Amazon search
• Adept at learning new software programs and tools and incorporating AI into workflows
• Experience using bid management tools
• Additional marketplace experience such as Walmart, Target, Instacart

At Monks, we believe in fostering an environment where a diversity of perspectives can thrive. We proactively work to design hiring processes that promote equity and inclusion while mitigating bias. We celebrate diversity and are committed to building a team that reflects the communities we serve. We welcome and encourage qualified applicants, from all backgrounds, who are excited to contribute to our mission.  

#LI-Remote #LI-OG1

Lumos & Associates is a leading firm specializing in civil engineering, water resources management, and infrastructure projects. We are committed to providing innovative, sustainable solutions that meet the needs of our clients while promoting environmental stewardship. Our team is passionate about enhancing urban stormwater infrastructure and ensuring resilience in communities through effective water resources management. We are looking for an experienced and driven Project Manager with expertise in stormwater project management to join our dynamic team.

We are seeking a detail-oriented and proactive Project Manager to lead, oversee, and coordinate stormwater/water resources infrastructure projects from inception to completion. The ideal candidate will have a strong background in project management and civil engineering principles, hydrologic and hydraulic modeling, preparation of technical drainage studies, stormwater infrastructure design and the development of construction documents, with a focus on ensuring projects are delivered on time, within budget, and in compliance with all regulatory requirements.

As a leadership position within the company, the Project Manager promotes and develops new and repeat business opportunities that are in alignment with Lumos & Associates' strategies and goals.

Responsibilities

• Provide supervision and guidance for overall objectives, critical issues, new concepts, and policy matters within team,
• Consult with Group Manager and Engineering Director concerning unusual project situations and obtain approvals as appropriate.
• Provide leadership in the development of new business and promoting repeat and referral business with existing clients.
• Prepare and review project proposals, qualification statements, promotional materials, and professional services agreements.
• Lead and coordinate project teams, including engineers, designers, and technical staff.
• Develop project scopes, schedules, budgets, and monitor progress to ensure timely completion.
• Serve as the primary point of contact for clients, regulatory agencies, and stakeholders.
• Lead the analysis and preparation of technical drainage reports for diverse projects including open channels, closed conduit systems, drainage master planning, erosion control and water quality improvements, stormwater pump stations, green infrastructure planning and design, and transportation drainage design.
• Oversee the preparation of construction documents for stormwater/water resources infrastructure projects including project management, project design, construction specifications, construction cost estimates, bidding assistance and construction services in compliance with local, state, and federal regulations.
• Perform watershed and stormwater system master planning and develop capital improvement or mitigation projects.
• Conduct project meetings, including client meetings, progress updates, and coordination with contractors and subcontractors.
• Perform hydrologic and hydraulic analysis and ensure design compliance with environmental and engineering standards.
• Conduct regional flood planning, and preparation and review of FEMA flood studies as well as CLOMRs and LOMRs.
• Oversee the preparation of technical documentation and presentations for clients and regulatory bodies.
• Ensure projects comply with environmental regulations and sustainable design practices, including low-impact development (LID) techniques.
• Provide leadership and mentorship to junior engineers and project team members.
• Manage project risks, resolve technical issues, and ensure quality control throughout the project lifecycle.

Requirements

• Bachelor's degree from four-year College or University with emphasis in Civil or Environmental Engineering.
• 8+ years of progressive experience in relevant water resources engineering consulting/project management.
• Registered as a Professional Civil Engineer in Nevada/California/Idaho; ability to obtain Professional Civil Engineering license in resident state within 6 months of hire date.
• Proven expertise in developing and managing new business opportunities and client proposals.
• Proven experience managing stormwater management projects, including design, permitting, and implementation.
• Proficiency in stormwater modeling and design software (e.g., HEC-RAS, HEC-HMS, SWMM, StormCAD, HY-8, AutoCAD, HydroCAD). Experience with advanced H&H modeling software including Infoworks ICM, XP-SWMM, two-dimensional modeling packages is preferred.
• GIS proficiency (ArcGIS or similar).
• Strong knowledge of hydrology and hydraulics principles
• Familiarity with FEMA floodplain mapping, CLOMR/LOMR processes.
• In-depth understanding of local, state, and federal stormwater design standards, regulations, and permitting processes.
• Proven experience successfully building trust, empowering people/teams, and making cross-functional cooperation happen in a highly engaged manner.
• Prior experience in managing a staff (supervise, train, coach, develop, motivate, interview, hire, terminate) and lead by example.
• Valid driver’s license with a clean driving record (3 or fewer demerit points).

Pay Transparency Statement

The compensation range reflects the Company’s reasonable expectation at the time of posting. We consider a number of factors when making individual compensation decisions including, but not limited to, skill sets, experience and training, and other business needs.

About Team & About Role:

Rubrik’s sales organization is a united group of elite cross-functional sales professionals that help companies & government entities achieve resilience against cyberattacks, malicious insiders, and operational disruptions. We offer continuous professional development through our world class sales enablement program and our One Rubrik selling approach provides all the resources you need to exceed your goals, maximize your earnings potential and take your career to the next level. All this while doing something that truly matters, protecting the world's data.  

Rubrik is looking for a Sales Engineering Manager to lead a team of Cloud Specialist Sales Engineers and provide technical direction and business guidance to the regional sales teams across the Central and Western US. You will be accountable for regional revenue goals, recruiting and hiring top talent, enabling Sales Engineers to be best in business and by driving innovative technical programs and overseeing day-to-day account-level activities. You will be responsible for evangelizing, positioning, and architecting the industry's first hyper-converged hybrid cloud data management platform for both existing customers and new accounts. 

What You’ll Do:

• Leads a team of Sales Engineers across the Americas region
• Responsible for recruiting, hiring and enabling top SE’s as we expand our coverage
• Provide Technical Leadership and direction to the Sales Teams in the Region to help them build technology solutions for our customers and prospective customers.
• Assists in the analysis, design and development of fully integrated technology solutions.
• Demonstrates technical leadership and subject matter expertise on Rubrik’s products, distributed architectures, file systems, and competitive storage offerings in the Cloud and NAS product space.
• Acts as technical expert
• Makes technical and sales presentations to customer's technical staff and senior management.
• Serves as a trusted technology advisor to customers and serves as an internal resource on technical issues or specific business applications within an assigned market segment.
• Successfully builds relationships with the account team, partners and customers in support of sales team objectives and engages and leverages corporate resources, abilities, budgets and personnel as appropriate.

Experience You’ll Need:

• 3-5 years of sales engineering management experience preferably in a Cloud Infrastructure environments, working with AWS, Azure and GCP
• Driven – need for success, highly energetic with a strong hands-on, “can do” approach.
• The successful candidate must have a fundamental breadth of technical knowledge in cloud data management, backup and disaster recovery and data analytics.
• Entrepreneurial - willing to go the extra mile, strong work ethic, resourceful, “get it done” attitude
• Strives in moving in a fast-paced environment; including handling multiple calls/demos per day with immediate follow up.
• A high level of business acumen and experience working with Cx0 level personnel, bringing technology solutions to solve business challenges.
• Smart, adaptable and open-minded
• Bachelor’s degree required or equivalent experience

#LI-CG1

#LI-REMOTE

Human Interest is on a mission to ensure that people in all lines of work have access to retirement benefits. 

More than half of all working Americans are not saving enough for their future. Too often, it’s because they are employed by a company that doesn’t offer a retirement plan. Human Interest is changing that by making it affordable and accessible for small and medium-sized businesses to offer employees a path to financial independence through retirement savings.

We’re a high-growth fintech company changing the retirement industry. We are backed by a number of investors. This includes funding from Marshall Wace and Baillie Gifford, as well as top investors such as BlackRock, TPG (The Rise Fund), SoftBank, Glynn Capital, NewView Capital, USVP, Wing, Uncork, and more.

About the role

Our Partnership Program is a key initiative for the company. The Partner Account Manager’s primary duty is to engage, build and develop Human Interest’s key accounts and growth opportunities. We're looking for a forward-thinking, meticulously organized, and self-motivated sales professional who can thrive in a fast-paced environment.  You'll accelerate our partner relationships to help us exponentially reach more small and medium businesses across the United States, which is essential to our growth. This role requires someone who is proactive, creative, and can exercise their own discretion and judgment to create their own solutions when needed.

What you get to do every day

• Develop, build, and amplify referral relationships with tech partners, human capital management partners, benefit brokers, CPA's and financial advisors in the SMB space
• Create and build strategic referral networks and partnerships focused on lead generation and new partnership opportunities 
• Proactively identify and resolve emerging issues and offer solutions by working cross-functionally with Sales, Product, Marketing, Legal and Finance 
• Collaborate with Partner Marketing to innovate and execute unique initiatives to promote partner sales (e.g, educational events, email, webinars, etc.)
• Work with partners to establish business goals and performance metrics (e.g, depth of sales pipeline and revenue generation) to develop and execute effective go-to-market strategies and demand-generation activities

What you bring to the role

• 2+ years of experience building, developing, and maintaining relationships with tech and human capital management (HCM) partners, benefit brokers, CPA's and financial advisors in the SMB space (including territory sales and business development)
• Successful - Proven track record of success in a quota driven sales environment
• Passionate - You are a highly motivated individual contributor and relationship builder that can operate independently
• Dynamic - You can thrive in a fast-paced, and ever-changing environment
• Resilient—You bounce back from setbacks quickly, are resourceful, and find creative ways to get things done.
• Solutions-oriented - Willingness to get your hands dirty while managing and solving operational partnership issues
• Extraordinary communication and interpersonal skills — people trust you and sense that you are advocating for something you believe.
• Tech-savvy - familiarity using Salesforce to manage sales cycles is preferred
• Growth mindset - You can embrace feedback and hold yourself accountable.
• Coachable- Ability to absorb information, training, and guidance and successfully implement and execute
• Travel - Ability to be In the field 3 days/week

Why you will love working at Human Interest

Human Interest is tackling one of our country's biggest challenges - closing the retirement gap. You'll be instrumental in architecting and scaling solutions that bring financial security to employees at small and medium-sized businesses nationwide. We’ve made significant progress, but there is still growth ahead, offering you a unique opportunity to solve complex problems, drive innovation, and advance your career alongside a dedicated, mission-driven team. We value hard work and recognize that our team's contributions are key to our continued success.

Join Human Interest and make a lasting impact by shaping the future of retirement.

Our operating principles define how we work together as a team. They reflect Human Interest’s unique view on what’s important and what’s right. Documenting this core aspect of our culture helps employees make good decisions on their own. It also helps candidates considering career opportunities critically evaluate whether they will thrive at Human Interest. 

• Customer obsession: We're all about creating amazing experiences for our customers. We put their needs first and go the extra mile to make them smile.
• Long-Term Orientation: We're not just playing for today; we're building a legacy. We think big, plan strategically, and invest in our future.
• Autonomous and Accountable Teams: We trust our team members to take ownership and make smart decisions. We empower you to be your best self!
• An Escalating Bar for Talent and Performance: We're constantly raising the bar and challenging ourselves to be better. We believe in growth and continuous improvement.
• Fundamental Optimism: We see the glass as half full (and then we fill it up with more amazing ideas!). We believe in the power of positivity and the potential for greatness.

Compensation - At Human Interest, we consider a number of factors to determine the appropriate pay range for each position, including the cost of labor in different markets across the U.S. The total On Target Earnings (OTE) for the role described in this job posting is $110,000 - $120,000 which includes a base salary of $55,000 - $60,000, and a variable target compensation of $55,000 - $60,000. The specific pay rate offered is based on the candidate’s relevant skills and experience. Base pay is just one component of our Total Rewards package, which also includes a comprehensive suite of physical, financial, and mental wellness benefits. Additionally, employees receive stock option grants, enhancing long-term financial growth and investment in our company's success.

Benefits - 

• A great 401(k) plan: Our own! Our 401(k) includes a dollar-for-dollar employer match up to 4% of compensation (immediately vested) and $0 plan fees
• Top-of-the-line health plans, as well as dental and vision insurance
• Competitive time off and parental leave
• Addition Wealth:  Unlimited access to digital tools, financial professionals, and a knowledge center to help you understand your equity and support your financial wellness
• Lyra: Enhanced Mental Health Support for Employees and dependents  
• Carrot: Fertility healthcare and family forming benefits
• Candidly:  Student loan resource to help you and your family plan, borrow, and repay student debt
• Monthly work-from-home stipend; quarterly lifestyle stipend
• Engaging team-building experiences, ranging from virtual social events to team offsites, promoting collaboration and camaraderie.

We’re a great place to work (but don’t take our word for it) 

Here’s a list of our awards and accolades:

• Certified as a Great Place To Work® (2023-2025)
• Fortune Best Place to Work in the Bay Area (2024)
• Best Places to Work by Built In (2023-2024)
• America’s Best Startup Employers by Forbes (2020-2022, 2024) 
• A Top Company by Y Combinator (2020-2023)
• Inc. Fastest Growing Companies (2021)

Human Interest is an equal opportunity employer. All applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran or military status, pregnancy, or any other characteristics protected under federal, state, or local laws.

We are committed to making every stage of our application process fully accessible to all individuals. If you need a reasonable accommodation at any point in the process, please let us know at applicantaccommodations@humaninterest.com.

Protect yourself against fraud and identity theft. Apply to our open positions directly via our careers page on Greenhouse. Human Interest will never ask applicants for their financial or banking information as part of our application process. All legitimate communication will come from a @humaninterest.com email address. If you have questions, please reach out to us directly at careers@humaninterest.com

Please note Human Interest does not accept unsolicited resumes from any source other than directly from candidates. We will not consider resumes from vendors, including and without limitation search firms, staffing agencies, fee-based referral services, and recruiting agencies. 

Pursuant to the San Francisco Fair Chance Ordinance, we will consider employment-qualified applicants with arrest and conviction records. We comply with CCPA guidelines.

See more: https://humaninterest.com/disclosures

Summary

As a High Value Case Manager, you must be highly organized and able to work on a varied caseload, take pride in what you do, you will assist the attorney in developing settlements, preparing documents and correspondence as needed. The ideal candidate is customer focused and empathetic. This salaried position comes with competitive pay and a generous bonus plan.

Responsibilities

• Provide proactive, daily interaction with existing and potential clients, insurance companies, and medical providers, both via phone and in person
• Order medical records from providers and communicate with them during course of treatment
• Obtain documents necessary to support injury and/or liability positions
• Interact with insurance carriers and healthcare providers to secure records and account balances
• Negotiate case settlements with insurance carriers
• Negotiate deductions of outstanding medical balances with providers
• Work directly with multiple coworkers involved in the management and support of case files
• Maintain organized case files
• Prepare comprehensive demands and assemble support for submission to carries
• Interact with attorneys and present case synopsis when required
• The role is in-office five days per week
• Performs other related duties as assigned to meet the needs of the business

Qualification

• Bachelor’s Degree (preferred)
• Prior experience as a case manager (preferred)
• At least 2 years of legal or insurance adjuster experience
• Ability to multitask, organize, prioritize, handle a fast-paced environment, and manage workload with a positive attitude and minimal supervision
• Strong written and verbal communication skills, as well as attention to detail
• Proficient knowledge of motions, discovery, evidence, litigation documentation, court rules, procedures, practices, calendar depositions, mediation, and hearings
• Strong negotiating skills
• This role is on-site, which gives you the chance to be fully immersed in the work and gain direct experience alongside the team. We’ve found that being in the office helps new team members get up to speed quickly and feel more connected.

#LI-EL1

Summary

We are seeking a Case Manager to join our team. As a Case Manager you must be highly organized and able to work on a varied caseload. The Case Manager will assist the attorney in developing settlements, preparing documents and correspondence as needed. The ideal candidate is customer focused and empathetic.

Responsibilities

• Daily interaction with existing and potential clients, via telephone and in person.
• Order medical records from providers and communicate with clients and providers during the course of treatment.
• Obtain documents necessary to support injury and/or liability positions
• Interact with insurance carriers and healthcare providers to secure records and account balances
• Negotiate case settlements with insurance carriers and negotiate a deduction of outstanding medical balances with providers
• Work directly with multiple coworkers involved in the management and support of case files
• Maintain organized case files.
• Prepare comprehensive demands and assemble support for submission to carriers
• Interact with attorneys and present case synopsis when required
• Manage case files from intake to closing under the direction of an attorney

Qualification

• Bachelor’s degree (preferred)
• Prior experience as a Personal Injury Case Manager preferred.
• At least 2 years of working in a legal position or insurance adjuster experience preferred.
• Negotiating skills.
• Ability to be a team player and follow procedures.
• Proactive interaction with clients, insurance companies and medical providers.
• Must possess the ability to multi-task, prioritize, and manage workload with a positive attitude and minimal supervision.
• Highly organized with the ability to juggle multiple deadlines in a fast-paced environment
• Strong writing and communication skills along with attention to detail
• Extensive computer and database expertise, Microsoft Word, Excel, Outlook, and type no less than 35 wpm.

Summary

We are seeking a Case Manager to join our team. As a Case Manager you must be highly organized and able to work on a varied caseload. The Case Manager will assist the attorney in developing settlements, preparing documents and correspondence as needed. The ideal candidate is customer focused and empathetic.

Responsibilities

• Daily interaction with existing and potential clients, via telephone and in person
• Order medical records from providers and communicate with clients and providers during the course of treatment
• Obtain documents necessary to support injury and/or liability positions
• Interact with insurance carriers and healthcare providers to secure records and account balances
• Work directly with multiple coworkers involved in the management and support of case files
• Maintain organized case files
• Prepare comprehensive demands and assemble support for submission to carriers
• Interact with attorneys and present case synopsis when required
• Manage case files from intake to closing under the direction of an attorney
• Performs other related duties as assigned to meet the needs of the business

Qualification

• Bachelor’s degree (preferred)
• Prior experience as a Personal Injury Case Manager preferred
• At least 2 years of working in a legal position or insurance adjuster experience preferred
• Ability to be a team player and follow procedures
• Proactive interaction with clients, insurance companies and medical providers
• Must possess the ability to multi-task, prioritize, and manage workload with a positive attitude and minimal supervision
• Highly organized with the ability to juggle multiple deadlines in a fast-paced environment
• Strong writing and communication skills along with attention to detail
• Extensive computer and database expertise, Microsoft Word, Excel, Outlook, and type no less than 35 wpm
• This role is on-site, which gives you the chance to be fully immersed in the work and gain direct experience alongside the team. We’ve found that being in the office helps new team members get up to speed quickly and feel more connected.

#LI-AP1

Fairstead has an exciting opportunity at one of our properties, and we are looking for a strong Community Manager to join our team. The Community Manager is responsible for managing the day-to-day operations, all on-site compliance activities, and for the overall performance of their assigned property as detailed below. 

RESPONSIBILITIES: 

• Ensure adherence to laws relating to leasing, including but not limited to Departments of Housing and Urban Development (HUD), Fair Housing, Americans with Disabilities Act (ADA), and Fair Credit Reporting Act. 

• Remains compliant and knowledgeable in all aspects of the HUD 4350.3 Handbook. 

• Develops responses to regulatory agencies in coordination with the Compliance Department. 

• Implements intervention strategies with Regional Managers and Compliance Department for tenants who are non-compliant with lease/compliance requirements. 

• Prepares all site REAC reviews, EHS violations cleared, Management and Occupancy Reviews (MOR), Investor Site Reviews, Low-Income Housing Tax Credit (LIHTC) Reviews, and performs annual and interim recertification reviews. 

• Assisting tenants with requests, questions, problems, and complaints. 

• Monitors tenant and complex-wide arrears and litigation cases. 

• Document lease violations and coordinate evictions. 

• Direct collection of monthly rents and late fees, process applications, and pursue delinquencies through legal action and eviction. Monitor bad-debt write-offs. 

• Alerting staff of move-ins, move-outs, and any emergencies. 

• Supervise, direct, and monitor the preventive and emergency maintenance/repairs to ensure compliance with all regulations. 

• Coordinate vendor bids and contractor quotes. 

• Conduct and document unit inspections. 

• Conduct bi-annual walk-throughs with the Building Superintendent. 

• Create reports for review to ensure all buildings under the PM’s responsibility are properly maintained and building needs are appropriately noted, planned for, and addressed. 

• Provide and obtain updates on various ongoing construction projects/unit renovations. 

• Work with the construction team on avoiding violations, inspections, and necessary access. 

• Attend monthly financial catch-up meetings and monitor budgets. 

BENEFITS: 

• Generous employer contribution for Medical Insurance through Meritain Health. 

• Employer Paid Vision Plans. 

• Company Matched 401(k) Retirement Plan: 100% of the first 3%; 50% of the next 2%. 

• 12 paid Holidays. 

• 15 days of PTO. 

• 7 Sick days. 

• Employer Paid Life Insurance. 

• Flexible Spending Account. 

• Nationwide Pet Insurance. 

• Disability Insurance. 

• Laser Correction Discount. 

• Employee Discounts on appliances, apparel, and more. 

QUALIFICATIONS: 

• Three (3) years of management experience including supervising a team (property management, hospitality, retail, or restaurant management). 

• COS (Certified Occupancy Specialist) or CPO (Certified Professional of Occupancy) certification. 

• Bachelor's degree preferred. 

• EIV experience. 

• Yardi and Realpage experience preferred. 

• TCS certification for tax credit properties. 

• Experience in Affordable Housing 

• Proficient in Microsoft Office Suite. 

• Ability to multi-task and meet tight deadlines. 

Our Customer Service Representatives are the lifeblood of ShipMonk, combining account management and customer service skills with a dab of ingenuity. They play a critical role in creating a stress-free process and generating Happiness for our Merchants.

They serve as the primary point of contact for our Merchants to facilitate timely issue resolution. This role is responsible for providing training, support, and problem resolution to ShipMonk accounts. They work closely with the accounts, our warehouse management, and staff, and developers to ensure requests are done on time and in a professional manner.

Whether it involves checking on a received product’s bin location—while simultaneously planning a shipment with our warehouse manager—or expertly juggling multiple chats, they’re always ready and able to multi-task, no problem. In other words, our Customer Service Representatives know how to get sh*t done and we wouldn’t be able to get by without them.

What you'll do:

• The Customer Service Representative will serve as the primary point of contact for merchants to facilitate timely issue resolution
• Manage queue of incoming merchant contacts (phone, chat, and email) and tickets on a daily basis, including following up to inquiries based on dates that were committed to
• The Customer Service Representative will partner with our warehouse management and developers to ensure requests are completed on time and in a professional manner
• Build sustainable, long-term relationships with merchants
• Educate merchants on service offerings and help them proactively plan to minimize issues
• Support merchant’s projects and assist throughout their lifecycle
• The Customer Service Representative will identify opportunities to improve merchant experience and propose upgrades and new products as appropriate

What you'll need:

• 1-2 years of experience in a Customer Service position
• 1-2 years of Experience in Logistics, Supply Chain, or E-Commerce
• Bachelors Degree or equivalent work experience

Overview:

The Merchant Success Manager will be involved in all aspects of the merchant experience. They will focus on our top-tier accounts. Their main objective is to assist our merchants in the growth and scale of their brands through logistics and operational expertise as well as helping the merchant better understand the full potential of Shipmonk. They must champion a collaborative culture with different business groups and departments, to improve merchant support programs and enhance merchant satisfaction.

Who we are:

• We are an outcome-driven and merchant-focused team, emphasizing partnership and long-term growth.
• We have a deeper level of accountability with our merchants, aligning with their goals rather than just fulfilling your own job obligations
• We are proactively enabling merchants to succeed using your platform, services, or solutions.
• We are shifting the conversation from simply managing relationships to being a strategic partner in our merchant’s growth

What you'll do:

• Deep dive into each assigned top tier account, learning the business of each merchant
• Align with the merchant’s goals to better guide and service them
• Establish long-standing, trusted relationships with merchants, and develop open and effective channels of communication
• Update and assist with internal projects for merchants, to increase merchant satisfaction
• Encourage revenue growth by inspiring merchants to utilize additional services
• Become the reliable point of contact for each merchant
• Be involved in day-to-day operations to gain a better understanding of how our company is servicing our merchants
• Become the internal go-to for questions regarding top tier merchants
• Provide regular updates to merchants on the progress of their account regarding, but not limited to: Order flows, carrier and shipment statistics, client support tickets and inquiries, integrations, recommendations for improvement and growth

What you'll need:

• Minimum three years of experience in a relatable Account Management/Client Success role
• Minimum one-year experience in a management position (preferred)
• Must be able to work in a fast-paced environment, and demonstrate the ability to meet deadlines
• Strong communication skills required (verbal and written)
• Must be willing to travel to different facilities and client locations
• Upbeat and enthusiastic personality, with a go-getter attitude
• Must be a problem solver with forward-thinking
• Proficiency with Microsoft Office
• Experience with Warehouse Management Systems is a plus
• Experience with Salesforce is a plus

We are exceptionally proud of our dedicated, brilliant ShipMonkers -- the employees who collaborate to provide first-class service, solve problems, and get the job done. We work hard and have fun at work while prioritizing growth, innovation, and diversity as key values. When we add new positions at ShipMonk, we define the role 80% and look for talented individuals who can join the team, run fast, and co-create the other 20% of their job. We need our team to get engaged from Day 1 to do the work and define the work that will make us successful in the near and long term.

Perks Of Being a ShipMonker

• Full health benefits coverage (medical, dental, vision)
• Unlimited Paid Vacation Time
• 401(k) retirement plan

We value diversity and do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status

Mission Summary:

Reporting to the Senior Business Development Manager the Strategic Partner Lead, Customer Success will be responsible for identifying, building, and nurturing strategic partnerships that drive growth and expand opportunities with key commercial partners. 

This is a pivotal time to join Motional. We are transitioning from development to deployment, launching our commercial driverless service in Las Vegas in 2026. In collaboration with a major ride-hail partner, we are setting the stage to scale this technology to dozens of cities across the U.S. and internationally. This role requires a leader with a proven track record in forging successful alliances, negotiating complex agreements, and managing relationships with key stakeholders. You will serve as the "Voice of the Customer," owning the relationship at all levels of the organization, playing a critical role in shaping our commercial strategy and achieving our long-term objectives, ensuring our commercial operations translate into scalable, revenue-generating reality. 

This role will be expected to travel up to 40% of the time depending on the business purpose and partnership deliverables.

What you'll be doing:

• Own the Partner Relationship: Serve as the primary commercial owner for critical accounts, navigating complex stakeholder maps to connect internal leads with their external counterparts. You will drive account health, retention, and efficiency by ensuring the right people are connected at the right time.
• Drive Cross-Functional Alignment: Act as the operational bridge between Commercial and technical execution teams (Product, Ops, TPM). You will translate high-level commercial milestones into clear directives, ensuring workstreams converge on time for successful deployments.
• Lead Strategic Collaborations: Establish the partnership's rhythm of business, including Quarterly Business Reviews (QBRs), Steering Committees, and executive briefings. You will lead internal alignment to ensure high-stakes partner events and demos are executed flawlessly.
• Define Success & Track KPIs: Define what winning looks like for both Motional and our partners. You will track and report on key performance indicators across teams to ensure we are meeting contractual obligations and commercial goals.
• Support Market Expansion: Lead the rollout strategy for new launch markets, coordinating logistics between Operations, Strategy, technical teams and external partners. You will drive the readiness efforts required to move from pilot zones to full commercial scale.
• Create Data-Driven Feedback Loops: Translate partner insights—such as pickup/drop-off friction—into actionable engineering requests. You will close the loop between commercial reality and technical roadmaps to optimize the end-to-end passenger experience
  
  

What we're looking for:

• Bachelor's degree in Business, Engineering, or equivalent field, or commensurate professional experience.
• 7+ years relevant professional experience in a similar role, experience working with autonomous vehicles, ride-hail, robotics or mobility industries.
• Cross-Functional Leadership: You have a proven ability to coordinate complex projects across technical and non-technical teams. You can translate commercial needs into clear directives for Product and Operations.
• Executive Presence: You possess superb communication skills and can command a room. You are experienced in leading executive presentations, QBRs, and high-visibility partner visits with polish and professionalism.
• Strategic & Operational Balance: You can set the long-term vision with a partner while also sweating the details of a short term project. You understand how to align daily execution with multi-year commercial objectives.
• Analytical & Influential: You can use data to build a compelling point of view that influences internal stakeholders. You know how to advocate for the partner’s needs to shape our long-term product strategy.
• Soft skills that earn the confidence of leaders and peers, including empathy, organization, clear communication, influencing without authority, low ego, and the ability to build trust.
  
  

Bonus Points(not required):

• MBA or equivalent advanced business degree.
• Launch Experience: Experience coordinating the commercial side of a product launch in a physical market.
• Commercial Fluency: Experience supporting business development efforts, contract renewals, or opportunities.
  
  

This role is hybrid from our Boston, Pittsburgh, or Las Vegas office. It requires two in-office days each week, ideally Tuesday and Thursday.

All About ITS Logistics 

Join the best management training program in the exciting Logistics and Supply Chain industry.  ITS is the perfect arena to kick off your career because we invest in your personal and professional growth, providing the tools, resources, and support you need to unleash your full potential, collaborate with like-minded teammates, and seize limitless opportunities.  We empower our team members to become champions by nurturing a culture of collaboration, competition, and unyielding resilience.  

By joining our all-star team, you will be part of an organization that values your unique skills, encourages your drive for excellence, and recognizes your unwavering commitment to achieving our shared goals. At ITS, we believe that together, we can conquer any challenge and achieve remarkable victories. 

Want to learn more about ITS and to see if you have what it takes?  Check out the video below! https://youtu.be/Di6DTWi3Ev0 

About the Position

We are looking for a high energy individual to join our rapidly growing organization. The Logistics Associate (LA) has an opportunity to build a successful career in the trillion-dollar supply chain and logistics industry, with no previous experience required. Our world class, paid training program gives you a solid foundation and after that the sky is the limit for your growth. 

We invest deeply in our new hires by providing up to 2 weeks of paid training to prepare them for their important role as a member of our brokerage team.  The LA role will serve as a member of our logistics brokerage teams and will help support our client logistics coordination and communication. The LA will report directly to the Strategic Account Manager and will work closely with various members of the brokerage team. Key responsibilities may include:

• Tracking shipments through their lifecycle using our cutting-edge technology systems to ensure 100% visibility to our customers for all shipments.
• Responsible for ensuring excellence in our data integrity.
• Provide excellent customer service in a timely manner, including shipment status updates, communicating with customers and updating to customer portals.
• Schedule pickup and delivery appointments at pre-arranged facilities.
• Collect paperwork and ensure records are updated appropriately.
• Organization of team documents and standard operating procedures.
• Additional duties as assigned.
  
  

About The Requirements

The ideal candidate must have an above average attention to detail and be very organized. The LA must be able to thrive in a fast paced, team-oriented environment. Additional attributes we seek include:

• No logistics or supply chain experience needed. We will train you.
• Associate degree preferred.
• Minimum one year administrative or data entry experience required.
• Strong Customer Service skills required.
• Ability to multi-task and maintain deadlines.
• Strong work ethic and positive attitude
• Advanced Microsoft Office Suite (Excel and Word)

Compensation:

$19.23 per hour + Commission 

About ITS Logistics

Are you ready to unleash your potential and be a part of one of the fastest-growing, exciting logistics companies in the US? ITS Logistics is a premier Third-Party Logistics company that provides creative supply chain solutions.  With the highest level of service, unmatched industry experience and work ethic, and a laser focus on innovation and technology–our purpose is to improve the quality of life by delivering excellence in everything we do.

At ITS, we invest in your personal and professional growth, providing the tools, resources, and support you need to unleash your full potential, collaborate with like-minded teammates, and seize limitless opportunities. By joining our all-star team, you will be part of an organization that values your unique skills, encourages your drive for excellence, and recognizes your unwavering commitment to achieving our shared goals.

We empower our team members to become champions in their respective fields by nurturing a culture of collaboration, competition, and unyielding resilience. We believe that together, we can conquer any challenge and achieve remarkable victories.

Want to learn more about ITS Logistics?  Check out our website!  www.its4logistics.com

About the Position

This position reports to the Strategic Account Manager and Sr. Night Area Manager and is responsible for the team's book of business for the night shift. This entails bidding shipments, winning shipments, negotiating rates with carriers, and trace and functions for shipments on assigned teams within the brokerage division. This includes the following: 

• Negotiate competitive market rates with potential carriers.
• Properly vet all tendered carriers in alignment with ITS best-in-class standards.
• Cover/Recover broken-down shipments.
• Cover spot market (Adhoc) shipments awarded during night shift.
• Cover open contracted loads as assigned by SAM/Sr NAM.
• Assist with high-level issue resolution escalated from Night Operations Representatives.
• Track and trace current shipments in the ITS network.
• Maintaining relationships with drivers and providing support as needed. 
• Producing timely and accurate communication to all customers within the assigned network.  
• Working efficiency and ensuring accuracy of all work. 
• Utilizing technology to properly track orders for on-time delivery. 
• Ensuring loads are on time and track and trace updates are sent per the required cadence. 
• Updating delivery windows in Transportation Management Systems (TMS) to reflect actual changes in delivery times due to diversions or cancelations. 
• Escalating concerns, delays, loss failures, loss of revenue, and other issues with shipments to the appropriate chain of command. 
• Other duties as assigned.

about the requirements

• A minimum of one year experience in the transportation industry is preferred but not required.
• Proficient communication skills, including professional business writing, verbal communication, and documentation in TMS.
• Excellent interpersonal and relationship-building skills.
• High-level “grit” with the ability to persevere and manage issues successfully in high-stress situations.
• Proficient in Microsoft Office Suite (Word and Excel)

Want to learn more about ITS and to see if you have what it takes?  Check out the video below!

https://youtu.be/Di6DTWi3Ev0

Lumos & Associates is seeking a driven and experienced Project Manager to join our Surveying Division at our Reno headquarters.

Our Reno team performs a diverse range of services, including topographic surveys supporting engineering design, construction surveying, boundary surveys, ALTA/NSPS Land Title Surveys, and land division mapping. This role plays a critical part in delivering accurate, timely survey data that keeps engineering and construction projects moving.

We are looking for a Project Manager with an entrepreneurial mindset — someone who takes ownership of results, drives performance, maintains high technical standards, and continuously looks for ways to improve efficiency, strengthen client relationships, and support our Engineering Division at a high level.

Key Responsibilities

• Coordinate, oversee, and direct survey teams in responsible charge.
• Manage multiple concurrent projects, including topographic design surveys, boundary surveys, ALTA/NSPS surveys, land division mapping, and construction staking.
• Ensure survey deliverables are accurate, complete, and provided on schedule to support engineering and construction timelines.
• Serve as a key liaison between survey and other technical disciplines, promoting proactive communication and seamless data integration.
• Develop and manage project scopes, schedules, and budgets with financial accountability.
• Provide thorough QA/QC review prior to stamping to uphold company and industry standards.
• Serve as primary client contact and build long-term professional relationships.
• Support business development efforts and actively cultivate repeat and referral work.
• Mentor and develop junior staff through delegation, coaching, and performance feedback to strengthen the next generation of survey professionals.

Requirements

• Bachelor’s degree from a four-year College or University in Land Surveying, Geomatics, or related field, or equivalent experience.
• 7+ years of progressive land surveying experience.
• Nevada and/or California P.L.S. license, or ability to obtain reciprocity within 6 months.
• Experience successfully managing multiple concurrent projects in a fast-paced environment.
• Commitment to mentoring and developing emerging survey professionals.
• Proficiency with Trimble GNSS and terrestrial equipment.
• Proficiency in Autodesk Civil 3D and Trimble Business Center.
• Working knowledge of photogrammetry, LiDAR, and laser scanning is desirable.
• Experience working within multi-disciplinary technical teams.
• Valid driver’s license with clean driving record.

What Sets This Role Apart

This role offers the opportunity to take ownership of impactful projects within a collaborative, well-supported headquarters environment. The right candidate will have visibility, influence, and a clear role in advancing the performance and growth of our Survey Division.

About Us:   Lumos & Associates is known for its forward-thinking approach and commitment to excellence in civil engineering and surveying. As we grow, we are focused on building a high-performing, collaborative environment where accountability, responsiveness, and professional development are prioritized.

Our work is guided by five core values: Stay Moving, Dip Down, Own It, Make It Right, and Take Pride.

Pay Transparency Statement

The compensation range reflects the Company’s reasonable expectation at the time of posting. We consider a number of factors when making individual compensation decisions, including, but not limited to, skill sets, experience and training, and other business needs.

Lumos & Associates is currently searching for a highly motivated and experienced Survey Project Manager to lead survey projects in the Tahoe region, from our Lake Tahoe office.

Why Lake Tahoe? 

South Lake Tahoe offers lifestyle rooted in outdoor adventure and year-round access to some of Nevada & California’s most stunning natural landscapes. Whether it's skiing fresh powder before work, mountain biking trails just outside the office door, or paddling on the lake, there are opportunities for everyone. Living and working here means joining a community that values environmental stewardship, active living, and a strong connection to the land. If you thrive on fresh air, alpine views, and the opportunity to recharge outside, Tahoe delivers.

The Survey Project Manager is responsible for the coordination, implementation, execution, control, financial performance, and timely completion of projects, and the delivery of projects that are consistent with company strategies, commitments and goals. 

As a leadership position within the company, the Survey Project Manager promotes and develops new and repeat business opportunities that are in alignment with Lumos & Associates strategies and goals.

The ideal candidate will possess the following qualities and skills

• Strong technical background in land surveying and have a demonstrated ability to serve in responsible charge capacity for land surveying projects.
• Strong oral and written communication skills as well as interpersonal communication with team members and colleagues.
• Possess a high level of creativity, organizational skills, and attention to detail, as well as a demonstrated ability to manage and oversee several projects and tasks simultaneously.
• Strong business acumen necessary to maintain project budgets and develop new and repeat business with existing and new clients.

Key Responsibilities

• Coordinate, oversee, and direct a survey team during the execution of projects in responsible charge.
• Develop, implement, and maintain project schedules and budgets.
• Provide coaching, mentoring, and delegating responsibility to staff.  Conduct recurring staff meetings to review workload and scheduling.
• Provide technical review (QA/QC) of projects.  This includes overseeing survey projects such as topographic design surveys, boundary surveys, ALTA surveys, and land division mapping to ensure they meet company and industry standards when stamping. 
• Serve as the primary contact with clients.
• Provide leadership in the development of new business and promoting repeat and referral business.
• Prepare and review project proposals, qualification statements, promotional materials.

Requirements

• Bachelor's degree from four-year College or University with emphasis in Land Surveying or Geomatics, or equivalent experience.
• 7+ years of related land survey and management experience.
• Nevada and/or California P.L.S. license, or ability to obtain reciprocity within 6 months. 
• Must be able to perform and manage survey projects from field to finish using Trimble GNSS and terrestrial equipment. 
• Must be proficient in Autodesk Civil 3d and Trimble Business Center. 
• A good understanding of remote sensing including photogrammetry, LiDAR, and bathymetric surveys is desired. 
• Experience working in and managing a team of technical staff in multiple disciplines.
• Excellent oral and written communication skills including public/client presentations.
• Valid driver license and clean driving record.

Pay Transparency Statement

The compensation range reflects the Company’s reasonable expectation at the time of posting. We consider a number of factors when making individual compensation decisions including, but not limited to, skill sets, experience and training, and other business needs.

About Lumos & Associates:

At Lumos & Associates, we are known for our forward-thinking approach and commitment to delivering high-quality engineering solutions that strengthen the communities we serve. We foster a collaborative environment where professionals are empowered to grow, innovate, and lead.

We invest heavily in professional development and operate under five core values: Stay Moving, Dip Down, Own It, Make It Right, and Take Pride.

Description:

Lumos & Associates is seeking an experienced and driven Water/Wastewater Project Manager to help lead and expand our team of design professionals. This role requires a Professional Engineer (P.E.) license in Nevada; licensure in California is highly desirable.

This is an excellent opportunity for a motivated leader to play a key role in growing and shaping our water/wastewater practice across northern Nevada and California. The position is based in our Reno, Nevada office.

The Project Manager will lead and support a variety of projects for municipal and utility clients throughout our service area. Typical projects include water distribution systems, sanitary sewer collection systems, booster pump stations, lift stations, storage facilities, master planning efforts, hydraulic modeling, and water/wastewater treatment facilities.

As a leader within the organization, this individual will also contribute to business development efforts by cultivating client relationships and identifying opportunities aligned with Lumos & Associates’ strategic goals.

What We’re Looking For:

The ideal candidate will bring a balance of technical expertise, leadership, and business acumen, including:

• Strong technical background in water and wastewater design and construction management experience and have a demonstrated ability to serve in responsible charge capacity for water and wastewater projects.
• Strong oral and written communication skills, including the ability to present technical information in public forums as well as interpersonal communication with team members and colleagues.
• Possess a high level of creativity, organizational skills, and attention to detail, as well as a demonstrated ability to manage and oversee several tasks/projects concurrently.
• Strong business acumen necessary to maintain project budgets and develop new and repeat business with existing and new clients.
• Possess vision to help grow and direct the water/wastewater technical focus group in close coordination with the Lumos Group Manager consistent with our strategic plan and goals.

Key Responsibilities:

• Coordinate, oversee, and direct the project design team during the execution of projects in responsible charge.
• Develop, implement, and maintain project schedules and budgets.
• Provide coaching, mentoring, and delegating responsibility to staff.
• Provide technical review (QA/QC) of projects.
• Serve as the primary contact with clients.
• Provide leadership in the development of new business and promoting repeat and referral business.
• Prepare and review project proposals, qualification statements, and promotional materials.

Requirements

• Bachelor's degree from a four-year College or University with an emphasis in Civil or Environmental Engineering.
• 8+ years of related water/wastewater engineering design and related management experience.
• Professional Engineer (P.E.) license in Nevada required; California P.E. license preferred, or willingness and ability to obtain within a reasonable timeframe.
• Experience working in and managing a team of technical staff in multiple disciplines.
• Excellent oral and written communication skills, including public/client presentations.
• Valid driver’s license and driving record with 3 or fewer demerit points.

Why Join Lumos:

This role offers the opportunity to:

• Lead complex land development projects.
• Work directly with developers, municipalities, and regulatory agencies.
• Influence the technical direction of our land development practice.
• Grow your leadership role within a respected regional engineering firm.
• Shape and influence the growth of local communities.

Success in this position comes from strong technical judgment, proactive leadership, and a commitment to delivering high-quality results for clients and communities.

Pay Transparency Statement

The compensation range reflects the Company’s reasonable expectation at the time of posting. We consider a number of factors when making individual compensation decisions including, but not limited to, skill sets, experience and training, and other business needs.

The application window will be open until at least May 6, 2026. This opportunity will remain online based on business needs which may be before or after the specified date.

This role is not eligible for immigration sponsorship.

Role Description

In this role, you'll:

• Meet or exceed quarterly portfolio pen growth sales quota by promoting Google Fiber's internet. Drive pen growth through customer acquisition programming and events, and successful customer care retention management. 
• Own relationships with property owners, managers, and building staff within an assigned portfolio of multi-dwelling properties. Act as the main point of contact for the property.
• Obtain a robust knowledge of Google Fiber’s network and technical deployment, and communicate the Google Fiber value proposition to property management, staff, and tenants. 
• Consider the impact of all cross-functional teams on portfolio pen (including sales, marketing, installation, churn, customer service, etc) and make recommendations to drive growth.
• Display solid communication skills internally and externally, and partner with other Google Fiber team members to ensure a seamless, end-to-end customer and partner experience.
• Need to have the ability to lift up to 45 lbs on occasion. 
• Need to have the ability to work some nights and weekends.

At a minimum we'd like you to have:

• High school diploma or GED.
• 1 year of experience in sales and/or customer service. 
• Ability to exert yourself physically over extended periods of time, including frequent walking and climbing stairs.
• A valid driver’s license and access to reliable transportation during working hours.
• Ability to pass a motor vehicle record check that meets company standards.

It's preferred if you have:

• 2 years of experience in sales or strategic account management, carrying a quota, in the ISP or telecom industry.
• Property Management experience.
• Proficiency in SalesForce or other CRM. 
• Experience with effective sales relationship-building or partnership development.  
• Excellent work ethic, communication, navigating ambiguity and time management skills.
• Ability to speak Spanish.

The US base salary range for this full-time position is ($34/hr - $37/hr) + bonus + benefits.

Step into the innovative world of LG Electronics. As a global leader in technology, LG Electronics is dedicated to creating innovative solutions for a better life. Our brand promise, 'Life's Good', embodies our commitment to ensuring a happier life for all. We have a rich history spanning over six decades and a global presence in over 290 locations.  Our diverse portfolio includes Home Appliance Solutions, Media Entertainment Solutions, Vehicle Solutions, and Eco Solutions.  Our management philosophy, "Jeong-do Management," embodies our commitment to high ethical standards and transparent operations. Grounded in the principles of 'Customer-Value Creation' and 'People-Oriented Management', these values shape our corporate culture, fostering creativity, diversity, and integrity. At LG, we believe in the power of collective wisdom through an inclusive work environment.  Join us and become a part of a company that is shaping the future of technology.  At LG, we strive to make Life Good for Everyone.  

What we can offer:

A crafted employee experience designed to foster professional growth, a focus on health & well-being and an internal community that will set you up for success.

The Opportunity:

As a Senior Account Manager, you will be responsible for growing our Luxury brand SKS  market share with specified accounts in an assigned territory.  As you achieve and/or exceed sales quotas by calling on current and prospective accounts, you will be contributing to growing our SKS business.  This role will be based in Las Vegas, NV

As the Sr. Account Manager, you will utilize your expertise to:

• Implement strategies to expand SKS market share with accounts within an assigned territory.
• Create initial business plans for overall revenue and unit targets, as well as individual product category targets. 
• Participate in the design and execution of the go to market strategy with regular and periodic tracking and reporting.
• Manage forecast accuracy and align with our Product Management team. 
• Manage channel and SKS inventory levels for optimization.
• Liaise with internal groups to optimize marketing dollars and activities for maximum brand exposure and growth.
• Manage administrative tasks with support from our Inside Sales team.

Qualifications:

• 8+ years of sales experience (or equivalent experience) with a proven track record of strong results in a Luxury Consumer goods category.
• Strong ability to build relationships across the industry. 
• Outstanding communications skills. 
• Solid business acumen and thought leadership in sales, marketing, operations, finance, and account P&L. 
• GED is Required but Bachelor’s degree preferred.

Benefits Offered Full-Time Employees:

• No-cost employee premiums for you and your eligible dependents for competitive medical, dental, vision and prescription benefits.
• Auto enrollment with immediate vesting of competitive company matching contributions in a 401(k) Retirement Savings Plan with several investment options.
• Generous Paid Time Off program that includes company holidays and a combined bank of paid sick and vacation time.  
• Performance based Short-Term Incentives (varies by role).
• Access to confidential mental health resources to help you and your loved ones improve your quality of life. Personal fitness goal incentives.
• Family orientated benefits such as paid parental leave and support for families raising children with learning, social, behavioral challenges, or developmental disabilities.
• Group Rate Life and Disability Insurance.

Benefits Offered Temporary/Contractors:  

• Eligible for the relevant benefit programs offered through our partner agencies.

About ITS Logistics 

ITS Logistics is a premier Third-Party Logistics company (3PL) that provides personalized supply chain solutions with an asset-based dedicated fleet, warehousing and distribution services, and a nationwide multi-modal asset-lite division. Founded in 1999, ITS Logistics operates daily throughout the U.S. and proudly offers unparalleled service backed by its strong family values and work ethic. ITS’ continued growth and increasing market share have been largely attributable to the Company’s client-first model and relentless pursuit in upholding its core values.  ITS’ recent performance has been highlighted by its placement within the Top 75 for Distribution Services, Top 40 for Dedicated, Top 25 for Asset-Lite and Top 20 for Drayage Services, nationwide in 2021. To learn more about ITS, go to www.its4logistics.com.   

The Culture 

Our associates enjoy a strong sense of teamwork, community, and career growth. We actively seek team members who will add value to the business and strength to our culture. Treating others with respect and compassion is at the core of the ITS philosophy. We provide a safe and positive working environment for our employees and offer opportunities to grow, both personally and professionally. This belief also extends to our community, where we work to provide economic stability through quality employment opportunities and give back whenever we can.  

Position Summary 

The Account Manager serves as a critical link between ITS and our valued customers.  The Account Manager handles key communication with clients, manages, reports, and improves on client-specific performance, and operates as a liaison between warehouse operations and the ITS clerical team.  

Principle Accountabilities 

• Oversee a team of 3 – 6 Client Services Representatives, supporting various client accounts while providing day-to-day direction and support to your team 

• Serve as an escalatory contact for account-related questions and issues 

• Provide proactive and positive communication to clients on account performance, key issues, improvements, and business changes 

• Perform weekly audits of client billing with a focus on accuracy and reducing revenue leakage 

• Act as a liaison between your client services team and the warehouse operations leadership team, work together to improve the overall client experience 

• Assist in creation and maintenance of client-specific standard operating procedures (SOPs) 

Position Requirements 

Requirements for this position include, but are not limited to: 

• Bachelor’s Degree preferred, but not required 

• Five + years of experience in a client facing or customer service environment with WMS/ERP systems experience and progressive experience strongly preferred 

• Excellent leadership and organizational skills, advanced problem resolution skills 

• Strong verbal and written communication skills 

• Solid understanding of MS Office Suite (Word, Excel, Outlook, etc.) 

• Positive, team-first attitude and strong work ethic 
• Demonstrated ability to multi-task and prioritize needs for multiple clients simultaneously 

Compensation  

Competitive salary (DOE). This position is qualified to participate in a company incentive plan. A comprehensive multi-tiered benefits plan, paid time off and a matching 401k are included. We also offer unique fitness perks. 

  
Job Type: Full-time 

National Builder Sales Manager-National Accounts

What we can offer:

A crafted employee experience designed to foster professional growth, a focus on health & well-being and an internal community that will set you up for success.

We offer an environment that enables colleagues to demonstrate their capabilities, focus on their work and create value. At LG, you're encouraged to take a creative and individual approach to challenges with strong emphasis placed on performance and skill—and equal, merit-based opportunities across the board. We want our colleagues to grow with our global business. That's why we deliver sure rewards for exceptional performance and offer industry-leading benefits. Come join the team!

The Opportunity: The Pro Builder National Account Team is seeking a qualified candidate that can reside in one of the following areas- Phoenix AZ, Las Vegas, Northern CA, Southern California, Seattle, Portland, Salt Lake City

Recognized as a leading integrated solutions provider for today’s homebuilders with its extensive range of innovative appliances, LG Electronics USA is set to expand by establishing a world class builder sales organization supported by solution driven operations and logistics teams.

From high-end built-in kitchen packages that combine luxury and functionality, to a wide assortment of premium laundry innovations, to advanced smart home solutions, and notably, energy-efficient water heaters and HVAC systems – LG is at the forefront of delivering products that align with the evolving needs of builders.

We are uniquely positioned to provide solutions to homebuilders on a national, regional, and local scale with a brand that homeowners trust. Join our burgeoning team as we expand on these capabilities to deliver unprecedented business growth for LG and our builder clients.

As the National Senior Builder Sales Manager, you will:

· Be responsible for selling and promoting all brands of LG appliances to new and existing national and regional single-family builders, multi-family builders, and developers in the West Coast Region.

· Execute and deliver all sales and margin operating plan goals.

· Identify new business opportunities and develop marketing strategies to grow the territory with an awareness of potential channel conflicts.

· Build strong customer relationships through solution selling and resolve issues that arise.

· Analyze market and sales strategy.

· Analyze competitive landscape and determine opportunities.

· Develop and conduct sales training.

· Perform administrative functions to meet deadlines.

· Ability to cold call prospective accounts and turn the opportunity from a prospect to a purchasing account.

Qualifications:

· GED is required; Bachelors preferred.

· Minimum 8+ years' experience.

· Experience in the Builder industry, and/or, the home appliance industry.

· Salary range will depend on location of successful candidate.

Recruiting Salary Range: Commensurate to experience and location

*MUST BE OPEN TO RELOCATION*

We are seeking to hire a dynamic and experienced General Manager to oversee and lead our award-winning hospitality team as we expand our operations to Las Vegas. The ideal candidate will work closely with team members to provide exceptional, engaged service to our customers, and promote an environment of respect, support, and grace in the dining room.

The General Manager “GM” is responsible for leading all property team members in running an efficient and profitable operation, managing day-to-day store operations, maintaining high service quality standards and customer satisfaction levels, ensuring the highest standard of safety and sanitation, and fostering a positive work environment with high employee morale.

Essential Job Duties & Responsibilities:

Job duties and responsibilities include, but are not limited to the following:

• Develops and executes sales and profit plans in line with budgetary goals
• Maintains and utilizes daily, weekly, quarterly and annual financial reporting tools.
• Oversees all cash management functions; Maintains proper loss prevention standards, including reviewing cash handling procedures, deposits and safe procedures
• Oversee ordering, GL management and/or inventory for certain supply categories, as delegated.
• Opens and/or closes; completes opening and/or closing checklist, as applicable
• Manages hourly employees in their daily responsibilities, providing clear, effective direction
• Prepares staff schedules
• Able to perform all POS functions, including opening and closing procedures, comps, voids and transfers, back office administration (employee creation, menu management, etc.)
• Conduct Department of Health (“DOH”) walk-throughs multiple times per day when on duty to ensure DOH compliance; Address all DOH violations immediately
• Promotes and practices safe work habits, identifies and resolves potential safety hazards; Documents accidents, conducts initial investigation and determination of root cause of safety incidents in the interest of maintaining a safe work environment
• Ensures that all drink and food recipes and procedures are followed, maintaining the highest quality and consistent product standards
• Hire, train, supervise, manage, coach, counsel, and evaluate hourly employees
• Acts as role model for outstanding service; continuously works to elevate service standards, and personally embodies hospitality in daily actions

Qualifications:

• Must have the ability to read, speak, understand, follow written directions, and verbal instructions in English.
• Must be reachable by email and able to communicate via phone as well.
• Communicates information effectively and efficiently. 
• Excellent organizational skills and attention to detail.
• Possesses a positive, results-oriented, team-player mentality.
• Ability to perform job duties and responsibilities well and maintain professionalism and composure under pressure and in a high-paced and at times stressful environment.
• Ability to under pressure and maintain professionalism when working under stress.
• Knowledge of workplace safety procedures and local Department of Health standards.
• Food Handler’s Certification or the ability to obtain in accordance with federal, state, or local regulations and/or Company policy.
• Able to work a flexible schedule in order to accommodate business levels (weekend, nights, and holiday availability required). We will endeavor to provide reasonable accommodations for sincerely held religious beliefs.  
• Familiarity with restaurant management software such as point of sales, reservations management, inventory management, Microsoft Office, and Google Workspace. 
• Working understanding of human resource principles, practices, and procedures.
• Demonstrates positive leadership characteristics and supervisory skills, which inspire team members to meet and exceed standards. 
• Ability to effectively train others.
• Excellent time management skills with a proven ability to meet deadlines.
• Excellent verbal and written communication skills.
• Excellent interpersonal and customer service skills.
• Strong analytical and problem-solving skills.
• Ability to apply principles of logical or scientific thinking to a wide range of intellectual and practical problems.
• Ability to exercise tact, courtesy, and ethics when dealing with vendors, co-workers, and customers. 
• Ability to maintain a positive working relationship with all third-party vendors.
• Degree in Hospitality, Culinary Management, or similar subject preferred.
• Ability to execute steps of service in adherence with company policy. 
• Must be of legal age to serve alcohol. 
• Certification for responsible alcohol service or ability to obtain within 6 months.

Physical Demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential job duties and responsibilities of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform those essential functions.

While performing the essential duties of this job, the employee is regularly required to:

• Exert well-paced mobility for periods of up to 12 hours per day and at least 60 hours per week.
• Lift and carry up to 50 pounds.
• Frequently stand, walk, reach, bend, stoop, push, pull, and kneel.
• Frequently utilize the stairs, often while lifting and carrying heavy items.  
• Occasionally crouch and climb.
• Be exposed to hazards including, but not limited to, burns, cuts, scrapes, and frequent exposure of hands to water.
• Withstand fluctuations in temperature within the work environment, from high heat to below freezing.
• Handle heavy equipment and machinery.
• Sit or stand for prolonged periods at a desk while working on a computer.
• May be asked to travel to visit vendors or different company locations.

Job Summary:

The Restaurant Manager is a dynamic hospitality professional responsible for daily restaurant administration, maintaining facilities and DOH compliance, building & supporting excellent team morale and accountability, building customer relations and problem solving, and supporting the General Manager in all facets of the restaurant’s day to day operations and financial goals. They collaborate with all culinary and front of house departments to run the restaurant harmoniously in an efficient and cost-effective manner. They inspire team members to perform at their highest potential and drive great customer experiences in service nightly.

Essential Job Duties & Responsibilities:

Hospitality:

• Promotes the core values and culture of COTE, including but not limited to excellence in food and beverage, service, and hospitality. 
• Liaises between the FOH and culinary team during service. 
• Provides and oversees the service for all VIP customers when on property.
• Develops positive customer relationships and addresses customer service needs. Responds to customer feedback as needed. 

Operations:

• Oversees daily restaurant administration including payroll, opening/closing administration, service floor plans, daily walkthroughs, etc. 
• Manages hourly employees in their daily responsibilities at COTE, providing clear, effective direction. 
• Creates systems of accountability and provides consistent feedback, coaching, and disciplinary action as needed. 
• Performs all back office POS functions including employee profile and menu creation. 
• Plans, executes and communicates all promotions and company information effectively and efficiently.
• Conducts Department of Health (“DOH”) walk-throughs multiple times per day when on duty to ensure DOH compliance; Address all DOH violations immediately.
• Promotes and practices safe work habits, identifies and resolves potential safety hazards; Documents accidents, conducts initial investigation and determination of root cause of safety incidents in the interest of maintaining a safe work environment.
• Ensures that all team members are educated on our products and services. 
• Ensures that all COTE drink and food recipes and procedures are followed, maintaining the highest quality and consistent product standards.
• Participates in community events and helps to ensure corporate social responsibility goals of the company are met.

Qualifications:

• Must have the ability to read, speak, understand, follow written directions, and verbal instructions in English.
• Must be reachable by email and able to communicate via phone as well.
• Communicates information effectively and efficiently. 
• Excellent organizational skills and attention to detail.
• Possesses a positive, results-oriented, team-player mentality.
• Ability to perform job duties and responsibilities well and maintain professionalism and composure under pressure and in a high-paced and at times stressful environment.
• Ability to under pressure and maintain professionalism when working under stress.
• Knowledge of workplace safety procedures and local Department of Health standards.
• Food Handler’s Certification or the ability to obtain in accordance with federal, state, or local regulations and/or Company policy.
• Able to work a flexible schedule in order to accommodate business levels (weekend, nights, and holiday availability required). We will endeavor to provide reasonable accommodations for sincerely held religious beliefs.  
• Familiarity with restaurant management software such as point of sales, reservations management, inventory management, Microsoft Office, and Google Workspace. 
• Working understanding of human resource principles, practices, and procedures.
• Demonstrates positive leadership characteristics and supervisory skills, which inspire team members to meet and exceed standards. 
• Ability to effectively train others.
• Excellent time management skills with a proven ability to meet deadlines.
• Excellent verbal and written communication skills.
• Excellent interpersonal and customer service skills.
• Strong analytical and problem-solving skills.
• Ability to apply principles of logical or scientific thinking to a wide range of intellectual and practical problems.
• Ability to exercise tact, courtesy, and ethics when dealing with vendors, co-workers, and customers. 
• Ability to maintain a positive working relationship with all third-party vendors.
• Degree in Hospitality, Culinary Management, or similar subject preferred.
• Ability to execute steps of service in adherence with company policy. 
• Must be of legal age to serve alcohol. 
• Certification for responsible alcohol service or ability to obtain within 6 months. 

Job Summary:

The Assistant General Manager “AGM” is responsible for assisting the General Manager in leading all property team members in running an efficient and profitable operation, managing day-to-day store operations, maintaining high service quality standards and customer satisfaction levels, ensuring the highest standard of safety and sanitation, and fostering a positive work environment with high employee morale.

Essential Job Duties & Responsibilities:

Hospitality:

• Promotes the core values and culture of COTE, including but not limited to excellence in food and beverage, service, and hospitality. 
• Leads service as a section manager. Actively engages in all steps of service including initial greet, menu spiels, order taking, beverage service, food presentation, grilling, check handling, and fond farewells. 
• Liaises between the FOH and culinary team during service. 
• Develops positive customer relationships and addresses customer service needs.
• Responds efficiently and accurately to customer complaints and reviews.

Finance:

• Develops and executes sales and profit plans in line with budgetary goals.
• Ensures, and is accountable for, profitability of the store by growing sales and controlling cost of goods.
• Directs and oversees ordering and inventory management for all departments of the restaurant. 
• Maintains and utilizes daily, weekly, quarterly and annual financial reporting tools as directed by the Director of Operations and Financial Controller. 
• Ensures proper team member coverage per the needs of business while maintaining target labor costs.
• Oversees all cash management functions; Maintains proper loss prevention standards, including reviewing cash handling procedures, deposits and safe procedures.
• Review daily time punches for accuracy; address time clock abuse (clocking in early or late) via coaching and/or documentation.

Operations:

• Oversees daily restaurant administration including payroll, opening/closing administration, service floor plans, daily walkthroughs, etc. 
• Manages hourly employees in their daily responsibilities at COTE, providing clear, effective direction. 
• Creates systems of accountability and provides consistent feedback, coaching, and disciplinary action as needed. 
• Performs all back office POS functions including employee profile and menu creation. 
• Plans, executes and communicates all promotions and company information effectively and efficiently.
• Conducts Department of Health (“DOH”) walk-throughs multiple times per day when on duty to ensure DOH compliance; Address all DOH violations immediately.
• Promotes and practices safe work habits, identifies and resolves potential safety hazards; Documents accidents, conducts initial investigation and determination of root cause of safety incidents in the interest of maintaining a safe work environment.
• Ensures that all team members are educated on our products and services. Oversees a regular schedule of service classes open to all employees. 
• Ensures that all COTE drink and food recipes and procedures are followed, maintaining the highest quality and consistent product standards.
• Approve any maintenance or repairs needed to keep the property in tip top condition within the budget. 
• Participate in community events and helps to ensure corporate social responsibility goals of the company are met. 
• Maintains knowledge by attending educational workshops, reviewing professional publications, establishing personal networks, benchmarking state-of-the-art practices, and participating in professional societies.

Qualifications:

• Must have the ability to read, speak, understand, follow written directions, and verbal instructions in English.
• Must be reachable by email and able to communicate via phone as well.
• Communicates information effectively and efficiently. 
• Excellent organizational skills and attention to detail.
• Possesses a positive, results-oriented, team-player mentality.
• Ability to perform job duties and responsibilities well and maintain professionalism and composure under pressure and in a high-paced and at times stressful environment.
• Ability to under pressure and maintain professionalism when working under stress.
• Knowledge of workplace safety procedures and local Department of Health standards.
• Food Handler’s Certification or the ability to obtain in accordance with federal, state, or local regulations and/or Company policy.
• Able to work a flexible schedule in order to accommodate business levels (weekend, nights, and holiday availability required). We will endeavor to provide reasonable accommodations for sincerely held religious beliefs.  
• Familiarity with restaurant management software such as point of sales, reservations management, inventory management, Microsoft Office, and Google Workspace. 
• Working understanding of human resource principles, practices, and procedures.
• Demonstrates positive leadership characteristics and supervisory skills, which inspire team members to meet and exceed standards. 
• Ability to effectively train others.
• Excellent time management skills with a proven ability to meet deadlines.
• Excellent verbal and written communication skills.
• Excellent interpersonal and customer service skills.
• Strong analytical and problem-solving skills.
• Ability to apply principles of logical or scientific thinking to a wide range of intellectual and practical problems.
• Ability to exercise tact, courtesy, and ethics when dealing with vendors, co-workers, and customers. 
• Ability to maintain a positive working relationship with all third-party vendors.
• Degree in Hospitality, Culinary Management, or similar subject preferred.
• Ability to execute steps of service in adherence with company policy. 
• Must be of legal age to serve alcohol. 
• Certification for responsible alcohol service or ability to obtain within 6 months.

About ITS Logistics

Are you ready to unleash your potential and be a part of one of the fastest growing, exciting, logistics companies in the US? ITS Logistics is a premier Third-Party Logistics company that provides creative supply chain solutions.  With the highest level of service, unmatched industry experience and work ethic, and a laser focus on innovation and technology–our purpose is to improve the quality of life by delivering excellence in everything we do.

At ITS, we invest in your personal and professional growth, providing the tools, resources, and support you need to unleash your full potential, collaborate with like-minded teammates, and seize limitless opportunities. By joining our all-star team, you will be part of an organization that values your unique skills, encourages your drive for excellence, and recognizes your unwavering commitment to achieving our shared goals.

We empower our team members to become champions in their respective fields by nurturing a culture of collaboration, competition, and unyielding resilience. We believe that together, we can conquer any challenge and achieve remarkable victories.

Want to learn more about ITS Logistics?  Check out our website!  www.its4logistics.com

Position Summary

ITS has an immediate opening for an Area Manager at one of our few Reno/Sparks distribution centers.  This position reports to the Operations Manager and is responsible for leading the execution of daily operational activities for the warehouse.  This individual will work closely with operations leadership team, customer care, and sales to ensure that customer expectations are met, if not exceeded.  We are looking for a solid performer player with succession capabilities beyond this role; one with the capacity to engage teams and build followership.

Principle Accountabilities

• Oversee various warehouse activities to include daily operations scheduling and coordination of staff productivity to meet budgetary goals
• Responsible for the management of all Warehouse personnel including goal setting, annual reviews, on-going training, disciplinary action, hiring and termination
• Operate within the agreed budget (P&L) for the warehouse
• Develop and train the Supervisory and Lead staff on the essential functions of leadership
• Collaborate in the development of SOPs for the Warehouse area.
• Oversee inventory control activities
• Utilize the Warehouse Management System to ensure:
  • Management of cycle counting/adjustment/rotation programs
  • Productivity and Space utilization (efficient product placement, etc.)
  • Accuracy (to floor and Customer book)
  • Identify opportunities for technology enhancements
  • Collaborate with Sales, Customer Service Representatives, and other Managers to facilitate new business implementations, current account changes and corrective action regarding operational service failures
  • Drive a best-in-class safety culture and ensure compliance with all safety related programs
  • Ensure that material handling equipment is safely and productively utilized within the operation. Ensure the management of equipment maintenance
  • Understand and promote the company values and mission statement and achieve “Excellence in Everything We Do”

Position Requirements

The ideal candidate will possess a demonstrated record of accomplishment in a warehousing / logistics culture with a focus on safety, reliability, and process improvement. Food safety experience is highly desirable.

Additional requirements include:

• Bachelor’s Degree in Logistics, Business, or a related degree preferred, but not required.
• Four + years of experience as a supervisor or Manager in Warehousing, Logistics or Supply Chain
• Excellent leadership and strong interpersonal skills. A proven coach and motivator, with a strong customer service orientation for both the internal and external customer.
• A make-it-happen person, who is flexible, adaptable and possesses a high sense of urgency.
• Gets the job done right and on time, despite obstacles.
• Excellent analytical, problems solving, and communication skills (oral and written)
• Excellent organizational and leadership skills
• Ability to work with a high degree of autonomy
• Solid skills with MS Office (Word, Excel, PowerPoint)

The Restaurant Nightlife Manager is a dynamic hospitality professional responsible for daily restaurant administration, maintaining facilities and DOH compliance, building & supporting excellent team morale and accountability, building customer relations and problem solving, and supporting the General Manager in all facets of the restaurant’s day to day operations and financial goals. 

They collaborate with all culinary and front of house departments to run the restaurant harmoniously in an efficient and cost-effective manner. They inspire team members to perform at their highest potential and drive great customer experiences in service nightly.

Essential Job Duties & Responsibilities:

Hospitality:

• Promotes the core values and culture of COTE, including but not limited to excellence in food and beverage, service, and hospitality. 
• Liaise between the Events, FOH, and BOH, departments before and during all events. 
• Provides and oversees the service for all VIP guests when on property.
• Develops positive customer relationships and addresses customer service needs. Responds to customer feedback as needed. 

Operations:

• Oversees daily restaurant administration including payroll, opening/closing administration, service floor plans, daily walkthroughs, etc. 
• Manages hourly employees in their daily responsibilities at COTE, providing clear, effective direction. 
• Creates systems of accountability and provides consistent feedback, coaching, and disciplinary action as needed. 
• Performs all back office POS functions including employee profile and menu creation. 
• Plans, executes and communicates all promotions and company information effectively and efficiently.
• Conducts Department of Health (“DOH”) walk-throughs multiple times per day when on duty to ensure DOH compliance; Address all DOH violations immediately.
• Promotes and practices safe work habits, identifies and resolves potential safety hazards; Documents accidents, conducts initial investigation and determination of root cause of safety incidents in the interest of maintaining a safe work environment.
• Ensures that all team members are educated on our products and services. 
• Ensures that all COTE drink and food recipes and procedures are followed, maintaining the highest quality and consistent product standards.
• Participates in community events and helps to ensure corporate social responsibility goals of the company are met.

Events/Nightlife: 

• Maintains and leverages strong relationships with nightlife industry partners, including promoters, entertainment groups, and hospitality influencers, to elevate guest traffic and brand visibility.
• Oversees nightlife programming, including late-night service, special events, and/or entertainment-driven activations.
• Collaborates with leadership to concept, plan, and schedule nightlife events, ensuring alignment with brand standards and guest experience expectations.
• Coordinates all operational aspects of private dining and event experiences, including logistics, timelines, floor plans, staffing, and client communications.
• Provides on-site leadership during all events, ensuring seamless execution, timely service, and effective guest recovery when needed.
• Partners with Sales, Marketing, and Guest Relations teams to support event inquiries, BEO development, client walkthroughs, and pre-event planning meetings.
• Develops and implements SOPs and operational systems to support the growth and efficiency of nightlife and events programming.
• Ensures nightlife and event operations comply with DOH regulations, safety standards, and liquor law requirements, including capacity management and security coordination.
• Acts as a brand ambassador for nightlife and events, representing the company at hospitality industry gatherings, partner activations, and community events.
• Oversee maintenance of the reservation book in conjunction with the Maître d' Manager.
• Provide updates to events as necessary with both Front of House and Back of House teams in order to ensure clear and constant communication.
• Oversee all facets of event coordination and set-up for all VIP events and buyouts in service.

Staff Management:

• Hire, train, supervise, manage, coach, counsel, and evaluate FOH hourly employees. Develops and inspires the team. 
• Acts as role model for outstanding service; continuously works to elevate service standards, and personally embodies hospitality in daily actions.
• Consistently monitors, coaches and encourages management team and hourly service employees to meet Company’s service standards.
• Resolves team member or customer conflicts consistent with COTE’s complaint handling guidelines. 
• Builds morale and team spirit by fostering a work environment where team members’ input is encouraged.
• Responsible for training new employees as assigned.

Standards:

• Display knowledge of Cote brand, culture, and product.
• Demonstrate the Company’s core values of people, learning, culture, relationships, sustainability and stewardship.
• Maintain professional and respectful behavior when in contact with customers, management, and teammates.
• Present a polished personal appearance, adhering to company grooming standards outlined in the Employee Handbook. 
• Adhere to all company policies and procedures outlined in handbooks, manuals, and other company documents.
• Attend and participate in all scheduled meetings, training sessions, and continuing education activities.
• Take care of all company property.
• Maintain safety, cleanliness, and sanitation standards.
• Comply with federal, state, and local laws and regulations.

Qualifications:

• Must have the ability to read, speak, understand, follow written directions, and verbal instructions in English.
• Must be reachable by email and able to communicate via phone as well.
• Communicates information effectively and efficiently. 
• Excellent organizational skills and attention to detail.
• Possesses a positive, results-oriented, team-player mentality.
• Ability to perform job duties and responsibilities well and maintain professionalism and composure under pressure and in a high-paced and at times stressful environment.
• Ability to under pressure and maintain professionalism when working under stress.
• Knowledge of workplace safety procedures and local Department of Health standards.
• Food Handler’s Certification or the ability to obtain in accordance with federal, state, or local regulations and/or Company policy.
• Able to work a flexible schedule in order to accommodate business levels (weekend, nights, and holiday availability required). We will endeavor to provide reasonable accommodations for sincerely held religious beliefs.  
• Familiarity with restaurant management software such as point of sales, reservations management, inventory management, Microsoft Office, and Google Workspace. 
• Working understanding of human resource principles, practices, and procedures.
• Demonstrates positive leadership characteristics and supervisory skills, which inspire team members to meet and exceed standards. 
• Ability to effectively train others.
• Excellent time management skills with a proven ability to meet deadlines.
• Excellent verbal and written communication skills.
• Excellent interpersonal and customer service skills.
• Strong analytical and problem-solving skills.
• Ability to apply principles of logical or scientific thinking to a wide range of intellectual and practical problems.
• Ability to exercise tact, courtesy, and ethics when dealing with vendors, co-workers, and customers. 
• Ability to maintain a positive working relationship with all third-party vendors.
• Degree in Hospitality, Culinary Management, or similar subject preferred.
• Minimum of three to five (3-5) years' experience in the entertainment industry, working in a high-volume Nightclub, Bar, Lounge, and/or Restaurant environment.
• Ability to execute steps of service in adherence with company policy. 
• Must be of legal age to serve alcohol. 
• Certification for responsible alcohol service or ability to obtain within 6 months.

The Office Assistant is responsible for providing back-office operational support to the management team to ensure the administrative success of the business. They support hiring and onboarding, and are solely responsible for administrative success, including supplies, ordering, compliance, and permitting functions at the direction of the People & Culture. They are also responsible for organizing the office and back-of-house storage areas, along with completing all other tasks as directed by operations.

Essential Job Duties & Responsibilities:

Job duties and responsibilities include, but are not limited to the following:

Primary responsibilities include, but are not limited to the following:

• Organizes and maintains the appearance of the office space and all back of house storage areas.
• Maintains and enforces office rules & guidelines.
• Issues employee locker assignments and audits the locker records monthly. Organizes quarterly locker clean outs. 
• Maintains office supply inventory and reordering.
• Oversees office equipment including printers, copy machines, computers, paper shredders, and iPads. Places services calls and troubleshoots issues. 
• Liaises and places service calls with IT for all IT and tech issues. 
• Responsible for keeping office and operational supply purchases at budget.
• Performs monthly audit of company permits to ensure restaurant permits are up to date, and fire safety and annual inspections. Reports upcoming expirations and issues to the General Manager and Chef de Cuisine. 
• Organizes staff enrichment programs, employee bonus benefits, and team outings.
• Maintains organized employee records by filing, digitalizing, and managing documentation in coordination with the People & Culture department.
• Assists in preparing employment-related letters and processing unemployment and workers’ compensation claims, supporting Office Admin as needed.
• Supports payroll processing and benefits enrollment by organizing and maintaining records of employee participation, personnel actions (e.g., hires, promotions, transfers), and performance review schedules.
• Conducts routine audits at the direction of People & Culture to help ensure compliance with federal and state regulations, including I-9 verification.
• Updates employee information such as pay rates, employment status, and personal details in internal systems.
• Supports daily payroll reports and reviews timecards, schedules, and end-of-shift reports to ensure payroll accuracy.
• Records and processes all employee reimbursements/receipts at the approval of Finance. 
• Assists with additional tasks as dictated by the management team.

Essential Functions

• Knowledge of Cote brand, culture, and product.
• Fluent in written and spoken English.
• Must be reachable by email and able to communicate via phone as well.
• Polished personal presentation; Grooming meets company standards outlined in the Employee Handbook.
• Familiarity with restaurant management software such as point of sales, reservations management, inventory management, and Microsoft Word, PowerPoint, and Excel.
• Communicates information effectively and efficiently.
• Knowledge of workplace safety procedures, employment law, and laws against sexual harassment
• Excellent organizational skills
• Demonstrates positive leadership characteristics, which inspires team members to meet and exceed standards.
• Ability to apply principles of logical or scientific thinking to a wide range of intellectual and practical problems.

Preferred Qualifications

• One year of experience using ADP WorkforceNow.
• One year of proven administrative experience.