Who we are

Moniepoint Inc. is Africa’s all-in-one financial ecosystem, helping 10 million businesses and individuals access seamless payments, banking, credit, and business management tools since 2019.

As Nigeria’s largest merchant acquirer, it powers most of the country’s Point of Sale (POS) transactions. Through its subsidiaries, Moniepoint Inc. processes $22 billion monthly for its customers while operating profitably.

Curious about what makes Moniepoint an incredible place to work? Check out posts on how we cultivate a culture of innovation, teamwork, and growth.

Role Overview:

We are seeking a motivated and detail-oriented  Vulnerability Management Engineer to join our Information Security team. This role is responsible for executing key functions across the vulnerability management lifecycle - from discovery and assessment to remediation tracking and reporting - to enhance the organization’s overall security posture.

This is an entry-level role designed for candidates looking to build hands-on experience in vulnerability management, working closely with senior security engineers, IT teams, and product teams.

Key Responsibilities

Vulnerability Discovery and Assessment

• Execute and monitor periodic vulnerability scans across internal infrastructure and cloud platforms.
• Conduct periodic scans to support compliance requirements.
• Perform External Attack Surface Assessments on internet-facing assets.
• Assist in validating scan results and identifying false positives.

Analysis, Prioritization, and Reporting

• Analyze Vulnerability scan results to identify security gaps and potential threats.
• Prioritise Vulnerability scan report based on risk severity and business impact.
• Report findings to asset owners and relevant stakeholders for timely remediation.

Remediation and Tracking

• Collaborate with IT, System Administrators, and Product Teams to ensure vulnerabilities are remediated within defined Service Level Agreements (SLAs).
• Track remediation progress and follow up on outstanding vulnerabilities.
• Support implementation of mitigation strategies where immediate remediation is not possible.

Risk Management

• Assist in performing risk assessments related to identified vulnerabilities.
• Support documentation of risks and contribute to mitigation planning.
• Maintain awareness of evolving risk posture across systems.

Security Tools and Technologies

• Support the operation and maintenance of vulnerability management tools.
• Assist in scan configuration, execution, result interpretation and reporting.

Compliance and Standards

• Support vulnerability management activities aligned with standards such as PCI-DSS, ISO 27001, and NIST.
• Assist with audit preparation, including evidence gathering and documentations.
• Ensure scanning and remediation practices meet compliance requirements.

Reporting and Metrics

• Assist in creating dashboards and reports to visualize vulnerability trends, risk posture, and remediation performance.
• Maintain accurate records of vulnerabilities, remediation status, and scan history.
• Communicate findings clearly to both technical and non-technical stakeholders.

• Suggest improvements to scanning, reporting, and remediation workflows.

Support Incident Response & Threat Intelligence Units

• Assist in Incident Response tasks and post-incident analysis when needed.

• Assist in Threat Intelligence tasks from internal and external sources when needed.
• Track emerging threats, vulnerabilities, and tactics used by relevant threat actors.
• Contribute to threat briefings and recommendations for security controls.

Continuous Learning and Improvement

• Stay current with emerging vulnerabilities, threats, and cybersecurity trends.
• Participate in training, labs, and knowledge-sharing sessions.
• Continuously develop technical skills in security tools and methodologies.

Qualifications

• Bachelor’s degree in Cybersecurity, Computer Science, Information Technology, or a related field.
• Good understanding of vulnerability management lifecycle, vulnerability scanning/patch management tools, SIEM, EDR, CSPM  is an advantage.
• Understanding of networking fundamentals, operating systems, and cloud concepts.
• Strong analytical and problem-solving skills.
• Ability to work collaboratively and willingness to learn.

Preferred (Nice to Have)

• Entry-level certifications such as CompTIA Security+, ISC2 (CC), BTL1, eJPT
• Familiarity with Linux/Windows environments and cloud platforms (AWS, or GCP).
• Hands-on lab, internship, or project experience in security operations or vulnerability assessment.

What we can offer you

• Culture -We put our people first and prioritize the well-being of every team member. We’ve built a company where all opinions carry weight and where all voices are heard. We value and respect each other and always look out for one another. Above all, we are human.
• Learning - We have a learning and development-focused environment with an emphasis on knowledge sharing, training, and regular internal technical talks.
• Compensation - You’ll receive an attractive salary, pension, health insurance,, Employee Stock Options, annual bonus, plus other benefits.
  

What to expect in the hiring process

• A preliminary phone call with the recruiter
• A technical interview with a Team Lead
• A behavioural and technical interview with a member of the Executive team. 

Who we are

Moniepoint Inc. is Africa’s all-in-one financial ecosystem, helping 10 million businesses and individuals access seamless payments, banking, credit, and business management tools since 2019.

As Nigeria’s largest merchant acquirer, it powers most of the country’s Point of Sale (POS) transactions. Through its subsidiaries, Moniepoint Inc. processes $22 billion monthly for its customers while operating profitably.

Curious about what makes Moniepoint an incredible place to work? Check out posts on how we cultivate a culture of innovation, teamwork, and growth.

Role Overview:

The Threat Intelligence Analyst will support Moniepoint’s security operations by monitoring, analyzing, and reporting on emerging cyber threats targeting the financial sector. This role is ideal for early-career cybersecurity professionals looking to build hands-on experience in threat intelligence, OSINT, and adversary analysis within a fast-paced fintech environment.

The analyst will work closely with SOC, Fraud Operations, Product Security and other relevant stakeholders to translate threat data into actionable intelligence.

Key Responsibilities

Threat Monitoring & Collection

• Monitor open-source, dark web, and underground forums for threats relevant to Moniepoint and the financial sector
• Track ransomware groups, stealer malware, phishing campaigns, brand impersonation, and fraud-related threats
• Collect Indicators of Compromise (IOCs) including domains, IPs, URLs, hashes, and malicious infrastructure

Analysis & Intelligence Production

• Perform basic triage and analysis of threat data to determine relevance and risk
• Assist in identifying adversary tactics, techniques, and procedures (TTPs)
• Support mapping of threats to MITRE ATT&CK where applicable
• Contribute to daily, weekly, and ad-hoc threat intelligence reports

Stakeholder Support

• Share relevant intelligence with relevant stakeholders
• Assist in validating alerts and external threat reports
• Support investigations related to phishing, account takeover, and third-party risks

Documentation & Continuous Improvement

• Maintain threat logs, actor profiles, and intelligence repositories
• Document analytical findings clearly and concisely
• Learn and apply CTI frameworks, tools, and best practices

Support Incident Response & Vulnerability Management Units

• Assist in Incident Response tasks and post-incident analysis when needed.
• Assist in Threat Intelligence tasks from internal and external sources when needed.
• Conduct regular vulnerability scans and assessments on networks, systems, and applications.
• Analyze scan results to identify vulnerabilities, potential risks and ensure timely remediation.

Required Qualifications

• Bachelor’s degree in Cybersecurity, Computer Science, Information Systems, or related field
• Good understanding of cybersecurity concepts (malware, phishing, ransomware, fraud)
• Familiarity with OSINT concepts and publicly available intelligence sources
• Strong analytical and critical-thinking skills
• Good written communication skills with attention to detail

Preferred / Nice-to-Have

• 3 - 5 years of Experience in SOC, IR or Threat Intelligence
• Familiarity with MITRE ATT&CK, Pyramid of Pain, or Diamond Model
• Good knowledge of SIEM, EDR, Threat Intelligence Tools, OSINT Tools.
• Exposure to fintech or financial-sector threats is a good advantage.
• Certifications such as Security+,EC-Council CTIA

What we can offer you

• Culture -We put our people first and prioritize the well-being of every team member. We’ve built a company where all opinions carry weight and where all voices are heard. We value and respect each other and always look out for one another. Above all, we are human.
• Learning - We have a learning and development-focused environment with an emphasis on knowledge sharing, training, and regular internal technical talks.
• Compensation - You’ll receive an attractive salary, pension, health insurance,, Employee Stock Options, annual bonus, plus other benefits.
  

What to expect in the hiring process

• A preliminary phone call with the recruiter
• A technical interview with a Team Lead
• A behavioural and technical interview with a member of the Executive team. 

About One Acre Fund

Founded in 2006, One Acre Fund equips 5.5 million smallholder farmers to make their farms more productive. Across nine countries that together are home to two-thirds of Africa's farmers, we provide high-quality farm supplies, tree seedlings, accessible credit, modern agronomic training, and a wide range of other agricultural services. On average, this model enables any farmer to increase their income and assets on supported land by more than 35 percent, while permanently improving their resilience. This is all made possible by our team of 9,000+ full-time staff, drawn from diverse backgrounds and professions. To learn more, please see our Why Work Here blog post.

The Nigeria program, established in 2018, is headquartered in Minna, Niger state. We're currently serving over 100,000 unique farmers across the state via our inputs on credit 'Core' program, inputs on cash 'Retail' program, and have a free tree seedling distribution 'Agroforestry' program. To learn more about our work, look at our Nigeria program blog.

About the Role

Seeking an experienced professional with over 3 years of experience managing agroforestry or other field-based rural/development projects, with great team and project management skills, to help us reach more farmers & serve them with tree products.

Responsibilities

Delivery of Program KPI

• Support the successful execution of Trees field operations at state/regional level, which includes field team set up, nursery set up and management, seedling production and sales, farmer enrolment, farmer adoption and post distribution activities with the target of 100% timely completion across all.
• Support the successful delivery of other program division targets as assigned to ensure OAF is serving farmers holistically across multiple business units.

Team Management

• State-wide field team management, including field directors, assistant field directors, field managers, field assistants (and/or other casuals engaged at the site and nursery level), and nursery managers with a responsibility to serve a minimum of 160,000 farmers annually.
• Train, motivate, mentor, and evaluate team members through direct management, as in the case of FDs/AFDs and/or indirect management of field managers to drive program goals across the state.

Talent Management

• Conduct regular skills gap assessments in collaboration with L&D to identify team training needs for trees, either at the state, regional or program-wide level.
• Lead annual recruitment campaigns for open roles.

Research and Program Execution

• Undertake independent stretch projects that contribute to the program’s success as specified by the program leadership.
• Liaise with collaborators from other farmer-facing and support departments to support innovations and new approaches that will help OAF serve more farmers in better/more sustainable ways 

Training and meetings

• Attend all relevant Programs Division and Trees department events as required, including trainings and meetings.
• Support and participate regularly in district-level meetings and occasionally pod-level meetings to build fluency of field-level challenges, farmer insights and execution approaches.

Career Growth and Development

We have a strong culture of constant learning and we invest in developing our people. You’ll have weekly check-ins with your manager, access to mentorship and training programs, and regular feedback on your performance. We hold career reviews every six months, and set aside time to discuss your aspirations and career goals. You’ll have the opportunity to shape a growing organization and build a rewarding long-term career.

Qualifications

Across all roles, these are the general qualifications we look for. For this role specifically, you will have:

• Seeking an experienced professional with over 3+ years of experience managing agroforestry or other field-based rural/development projects.
• Data analysis & drawing insights from raw data: Ability to collect, interpret, and analyze raw data for decision-making. 
• Report writing: Prepare comprehensive reports that clearly communicate findings, recommendations, and performance metrics.
• Budgeting and budget management: Develop, monitor, and manage budgets to ensure financial efficiency and alignment with organizational goals
• Attention to detail: Maintain accuracy and precision in all aspects of your work.
• Communication: Excellent written and verbal communication abilities.
• English required; proficiency in Hausa is an added advantage

Preferred Start Date

As soon as possible

Job Location

Niger State, Nigeria

Benefits

Health insurance, paid time off 

Contract Duration

1 Year

Eligibility

This role is only open to citizens or permanent residents of Nigeria.

Application Deadline

14 June 2026. Please note that we hire on a rolling basis which means that applications are reviewed and processed on a continuous basis until a hire is made.

One Acre Fund never asks candidates to pay any money or pay for tests at any stage of the interview process. Official One Acre Fund emails will always arrive from an @oneacrefund.org address. Please report any suspicious communication here (globalhotline@oneacrefund.org), but do not send applications or application materials to this email address.

Diversity, Equity, Inclusion (DEI), and anti-racism are deeply connected to our organization’s mission and purpose. One Acre Fund aspires to build a culture where all staff feel consistently valued, represented, and connected – so that our team can thrive as professionals, and achieve exceptional impact for the farmers we serve.

We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, marital status, disability, gender, gender identity or expression. We are proud to be an equal opportunity workplace.

Who We Are

Moniepoint is Africa’s all-in-one financial ecosystem, empowering businesses and their customers with seamless payment, banking, credit, and management tools. In 2023, we processed $182 billion and are Nigeria’s largest merchant acquirer. We are on a mission to create financial happiness for everyone, everywhere.

What We Do

At Moniepoint, we are a customer-focused community dedicated to crafting solutions that redefine our industry. We leverage artificial intelligence and data-driven best practices to support our businesses, from providing credit and overdrafts to ensuring every transaction is secure.

Curious about what makes Moniepoint an incredible place to work? Check out our stories on how we cultivate a culture of innovation, teamwork, and growth.

Role Overview

We are seeking a diligent and ethically grounded professional to serve as a key link between our risk oversight framework and field operations. This role is responsible for proactively identifying and investigating cases of misconduct—among Business Relationship Managers (BRMs), reviewing their performance data, and ensuring alignment with internal control standards.

This is a hands-on role that requires a strong presence in the field, critical thinking, and the ability to distill field observations into actionable risk insights.

Key Responsibilities

Investigations & Field Monitoring

• Lead targeted investigations into suspected misconduct including double-dealing, agent impersonation, unauthorized onboarding, and unethical field behavior.
• Conduct unannounced field inspections and validation exercises to verify BRM claims, agent status, and compliance with policies.
• Interview field stakeholders (agents, merchants, supervisors) to gather intelligence and document findings in a structured, objective format.

Risk-Based Data Review

• Analyze BRM activity reports and operational metrics to detect irregularities, risk exposures, or behavioral red flags.
• Correlate field data with internal dashboards and reporting systems to ensure integrity, accuracy, and completeness.
• Flag suspicious trends for escalation and further review by Risk, Compliance, or Internal Audit teams.

Internal Control Testing

• Assess the effectiveness of controls guiding BRM activities and agent lifecycle processes (recruitment, management, offboarding).
• Recommend enhancements to close control gaps, prevent repeat incidents, and support sustainable field governance.
• Collaborate with process owners to roll out improved monitoring tools and corrective measures.

Reporting & Escalation

• Prepare concise, evidence-backed investigation reports, highlighting the root cause, impact, and recommended action steps.
• Maintain secure logs of field engagements, complaint resolutions, and closed investigations.
• Contribute to quarterly risk dashboards and field control assessments for management and board reporting.

Stakeholder Liaison

• Serve as the first line contact for risk-related concerns from regional leads, area managers, and frontline employees.
• Build trust with BRMs while maintaining professional distance to ensure objectivity and ethical independence.
• Provide risk insights to performance, disciplinary, or compliance processes where applicable.

Candidate Profile

Qualifications

• Bachelor’s degree in Risk Management, Internal Control, Business Administration, Finance, Criminology, or a related field.
• Minimum 3 years of experience in internal control, field audit, risk monitoring, or investigative roles within financial services, fintech, or agent networks.

Skills and Attributes

• Strong investigative mindset with excellent analytical and problem-solving skills.
• High integrity, discretion, and professionalism in managing sensitive information.
• Field experience and comfort working with informal environments and diverse stakeholders.
• Proficiency in Excel and/or basic analytics tools (Power BI, Tableau, or similar platforms is a plus).
• Excellent report writing and verbal communication skills.
• Must reside in Onitsha, Anambra

Preferred Experience

• Prior exposure to agent banking, POS distribution networks, or BRM performance frameworks.
• Experience managing whistleblowing complaints or conducting workplace misconduct investigations.
• Familiarity with regulatory requirements around internal control, risk management, and field operations.
• Ability to speak Hausa, Igbo or Yoruba

What we can offer you

• Culture: We put our people first and prioritize the well-being of every team member. We’ve built a company where all voices are heard, and we look out for one another. Above all, we are human.
• Learning: We have a learning- and development-focused environment with an emphasis on knowledge sharing and training.
• Compensation: You’ll receive an attractive salary, pension, health insurance, and an annual bonus, plus other benefits.

What to expect in the hiring process

• A preliminary phone call with the recruiter.
• An interview with the hiring team.
• An interview with a member of our executive team.

Moniepoint Inc. is an equal-opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees and candidates.

Who We Are

Moniepoint is Africa’s all-in-one financial ecosystem, empowering businesses and their customers with seamless payment, banking, credit, and management tools. In 2023, we processed $182 billion and are Nigeria’s largest merchant acquirer. We are on a mission to create financial happiness for everyone, everywhere.

What We Do

At Moniepoint, we are a customer-focused community dedicated to crafting solutions that redefine our industry. We leverage artificial intelligence and data-driven best practices to support our businesses, from providing credit and overdrafts to ensuring every transaction is secure.

Curious about what makes Moniepoint an incredible place to work? Check out our stories on how we cultivate a culture of innovation, teamwork, and growth.

Role Overview

The Product Auditor provides independent assurance over the design, implementation, and operating effectiveness of product controls across payment, wallet, settlement, switches and other related products across the organisation

The role ensures that new and existing products are deployed with adequate financial, operational, security, and regulatory controls, safeguarding the organization against revenue leakage, settlement failures, regulatory breaches, and technology-driven risks.

The Product Auditor will independently evaluate product risk exposure and control maturity prior to scale.

Key Responsibilities 

Audit Universe & Risk-Based Planning

• Maintain a living Product Audit Universe covering all payment products, features, and integrations ranked by risk. 
• Own the annual Product Audit Plan, ensuring coverage is allocated dynamically based on risk ratings, product complexity, regulatory sensitivity, and change velocity.

Product Design & Control Assurance

• Review PRDs, business rules, and transaction workflows to identify logic gaps, unmitigated risk paths, and missing exception-handling routines before products reach production/go-live. 
• Analyse product path scenarios, verify Maker-Checker enforcement, and provide formal control design sign-off before any material release goes live.

Live Product Assessment ( Continuous Audit Review)

• Periodically assess live payment products to confirm they continue to operate within approved design parameters. 
• Detect configuration drift, identify silent divergence from original PRDs, and analyse live transaction data for emerging risk patterns.

Go-Live Readiness & Control Gate

• Execute mandatory pre-production Product Audit reviews as an independent control gate for all material releases. 
• Confirm reconciliation logic, exception queues, and fallback controls are tested and functional. 
• Escalate critical deficiencies with risk ratings and hold recommendations where a product is not safe to release.

Transaction Logic & Mathematical Integrity

• Interrogate the Fee Engine using SQL to mathematically prove that commissions, VAT, discounts, and splits are posted with complete precision. 
• Validate duplicate prevention mechanisms and ensure transaction integrity within complex, multi-step payment sequences, and test reversal, refund, and chargeback logic to confirm financial symmetry is maintained in every scenario.

Settlement & Ledger Integrity

• Trace fund flows, confirming continuous synchronisation between wallet sub-ledgers and the General Ledger. 
• Assess reconciliation logic for breaks and evaluate the authorisation, documentation, and reversibility of manual settlement overrides.

Product Change & Configuration Integrity

• Confirm that all product modifications: fee tables, routing rules, limit parameters passed through an approved change management cycle. 
• Identify silent changes made outside formal release processes and audit the integrity of product master data to ensure it is access-controlled, version-tracked, and consistent with approved product terms.

Vendor & Third-Party Product Risk

• Assess controls over vendor-managed product components, evaluate SLA performance against contractual commitments, and identify single-vendor dependency risks within critical payment flows. 
• Evaluate the organisation's ability to detect unilateral changes in third-party API behaviour, fee logic, or settlement processes.

Control Advisory & Stakeholder Engagement

• Engage product and engineering teams early in the design cycle to provide informal control advisory, reducing findings at the formal review stage without compromising independence. 
• Participate in design reviews and architecture discussions, and build a control-by-design culture across product teams. 

Incident Review, RCA & Regulatory Alignment

• Lead post-incident reviews for product failures,producing structured RCA reports that identify underlying logic failures, not just surface symptoms. 
• Assess corrective actions for adequacy and track findings to verify closure. 
• Ensure product logic complies with CBN guidelines, PCI DSS, and consumer protection obligations at the design level, and evaluate the regulatory impact of new features before release.

Reporting & Governance

• Prepare risk-rated audit reports for Executive Management and the Audit Committee, leading with findings, financial impact, and required action. 
• Maintain a Product Risk Register, deliver quarterly control maturity updates, and ensure governance bodies are never surprised by a product failure that was visible at the design or portfolio review stage.

Required Knowledge & Skills 

Technical Skills

• Advanced SQL for independent data extraction and transaction interrogation
• Payment systems architecture : Wallets, card processing, direct debit, settlement, and reconciliation
• API and integration literacy (Basic)
• End-to-end transaction lifecycle knowledge: Authorisation, posting, clearing, settlement, and exception handling
• PRD and process flow analysis: translating product documentation into control flowcharts
• Mathematical precision: fee calculations, interest computations, and split payment structures
• Pattern recognition: detecting anomalies, outliers, and irregularities in large transaction datasets

Audit & Risk Skills

• Risk-based audit methodology: IIA Standards and COSO framework applied to financial products.
• Control design logic and evaluation
• Root cause analysis
• Regulatory knowledge: CBN payment system regulations, PCI DSS, NDPR,Nigerian consumer protection obligations etc

Interpersonal & Professional Skills

• Stakeholder engagement
• Professional scepticism and independence
• Risk-rated report writing

Tools & Platforms

• SQL (PostgreSQL / MySQL / MSSQL)
• AdvancedExcel / Google Sheets
• Claude / AI Tools

Qualifications

• Education: Bachelor’s degree in Computer Science, Engineering, Mathematics, Finance, or a related quantitative discipline
• Experience: 3–5+ years in Product Audit, Systems Audit, Financial Data Analytics, or Payment Operations within a fintech or financial services environment
• Certifications: CISA, CIA, or CFE preferred. ACA / ACCA is acceptable when combined with strong technical product experience and data analytics.
• Sector Knowledge: Demonstrated hands-on familiarity with payment product architecture, wallet systems, and regulated payment flows in a Nigerian or comparable market context.

What We Offer You

• Culture: We put our people first and prioritize the well-being of every team member. We’re human, we listen, and we look out for one another.
• Learning: We’re big on growth. You’ll find an environment focused on knowledge sharing, training, and helping you reach your potential.
• Compensation: You’ll receive an attractive salary, pension, health insurance, and an annual bonus, along with other great benefits.

What to Expect in the Hiring Process

1. A preliminary phone call with our recruiter.
2. An interview with the hiring team.
3. A final conversation with a member of our executive team.

Moniepoint Inc. is an equal-opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees and candidates.

BeyondTrust is a place where you can bring your purpose to life through the work that you do, creating a safer world through our cybersecurity SaaS portfolio.

Our culture of flexibility, trust, and continual learning means you will be recognized for your growth, and for the impact you make on our success. You will be surrounded by people who challenge, support, and inspire you to be the best version of yourself.

The Role

Identify, generate, qualify, and close new business for customers and prospects in a defined territory.  Responsible for managing the full sales lifecycle, building the go-to-market plan (including direct and indirect business). 

What You’ll Do

• Develop new and existing accounts within defined territory
• Complete and maintain a territory sales plan which outlines a road map to success
• Responsible for meeting or exceeding your monthly, quarterly, and annual quota by proactively prospecting for All Product Lines and opportunities with new and existing customers
• Responsible for sales forecasting, lead generation, prospecting, and account management through the close cycle
• Maintain accurate Whitespace data on customer and focus prospect accounts
• Partner closely with Vice President, SE’s, PAM’s and wider POD to deliver strategic goals
• Algin with Channel team and Channel Partners to deliver value to our customers and BeyondTrust wherever possible
• Align with SDR team to proactively cover your total addressable market (focus and non-focus territory accounts)
• Attend corporate trade shows and events
• Maintain sales pipeline activity in Salesforce
• Schedule and conduct product demonstrations and detailed presentations to prospects, customers and partners. SE support is available
• Lead RFP responses for your accounts

What You’ll Bring

• Bachelor’s degree or equivalent work experience
• 2 - 4+ years customer-facing sales experience with security, PAM, Identity Management, or IT related software 
• Proven track record of meeting or exceeding sales quota
• Established network and relationships with senior IT professionals
• Excellent communication and influencing skills
• Ability to travel within a defined region (approx. 25%)

Nice To Have

• Completed sales training (MEDDICC, Command the Message, Sandler, SPIN, DISC, TAS, Miller)

Better Together

Diversity. Inclusion. They’re more than just words for us. They are the guiding values of how we build our teams, cultivate leaders, and create a culture where people feel connected.

We take care of our employees so they can take care of our customers. Customers who come from all walks of life just like us. We hire incredible people from diverse backgrounds because when we are different together, we are stronger together.

About Us

BeyondTrust is the global identity security leader protecting Paths to Privilege™. Our identity-centric approach goes beyond securing privileges and access, empowering organizations with the most effective solution to manage the entire identity attack surface and neutralize threats, whether from external attacks or insiders.

BeyondTrust is leading the charge in transforming identity security to prevent breaches and limit the blast radius of attacks, while creating a superior customer experience and operational efficiencies. We are trusted by 20,000 customers, including 75 of the Fortune 100, and our global ecosystem of partners.

Learn more at www.beyondtrust.com. 

#LI-BG1

Who we are

Moniepoint is an all-in-one financial services platform for emerging markets and the second-fastest growing company in Africa.
Since 2019, Moniepoint’s technology has powered over 3 million people, offering personal and business banking, payment, credit and business management tools to help them succeed. Moniepoint processed $182 billion in 2023, and currently processes the majority of the POS transactions in Nigeria.

Curious about what makes Moniepoint an incredible place to work? Check out posts on how we cultivate a culture of innovation, teamwork, and growth.

About the role

At Moniepoint, we blend entrepreneurial drive, deep customer obsession, and modern technology to power the financial ambitions of millions across Africa. A critical component of this mission is access to capital; our Business Loans team has already empowered hundreds of thousands of Nigerian businesses.

The Legal Counsel, Credit Administration plays a pivotal role in enabling this mission. Every loan issued is underpinned by a robust legal framework, requiring precise documentation, thorough review and validation of customer information, and rigorous legal due diligence. This role is central to ensuring that all credit transactions are properly structured, enforceable, and compliant with applicable laws and internal policies.

The Legal Counsel, Credit Administration is a highly meticulous and detail-driven professional who partners closely with the business to structure, review, and safeguard loan contracts. They bring strong commercial awareness, risk judgment, and a solution-oriented mindset—working not as a barrier to growth, but as a trusted advisor who enables the business to scale responsibly while protecting Moniepoint’s legal and financial interests.

What you’ll do

• Draft, review, negotiate, and continuously improve loan documentation, including loan agreements, security documents, guarantees, and other credit-related legal instruments.
• Conduct legal due diligence on borrowers, guarantors, and collateral, including verification and validation of corporate, property, and identity documents.
• Ensure that all loan documentation is properly executed, perfected, stamped, and registered in accordance with applicable laws and regulatory requirements.
• Provide legal advisory support to the business loans, credit, recovery, and risk teams on all credit-related transactions and issues.
• Identify, assess, and proactively manage legal and regulatory risks associated with lending activities.
• Support the management of post-disbursement documentation, including tracking of outstanding conditions precedent and conditions subsequent.
• Liaise with external solicitors, regulators, registries, and other relevant third parties on matters relating to credit documentation, perfection, and enforcement.
• Maintain accurate and well-organized legal records for all credit transactions on approved systems and repositories.
• Contribute to the development, review, and continuous improvement of credit policies, standard templates, and legal processes.
• Collaborate cross-functionally with product, operations, risk, and compliance teams to streamline and automate credit documentation workflows.
• Stay abreast of changes in relevant laws, regulations, and industry standards affecting lending and credit administration, and proactively advise the business.

What you need to succeed

• Bachelor’s degree in Law (LL.B)
• 4–7 years of post-call experience, with demonstrable experience in banking, fintech, financial services, or a reputable law firm with a strong finance and commercial practice.
• Proven hands-on experience drafting, reviewing, and managing loan agreements, security instruments, guarantees, and other credit-related documentation.
• Strong working knowledge of Nigerian banking, finance, and credit-related laws and regulations, including BOFIA, CAMA, AML/CFT regulations, and data protection laws.
• Practical experience with perfection of security interests, including CAC filings, landed property registries, stamp duties, and other relevant regulatory filings.
• Solid understanding of credit risk, recovery processes, and enforcement of security interests.
• High attention to detail with the ability to manage large volumes of documentation efficiently and accurately.
• Strong commercial awareness with the ability to balance legal risk with business objectives.
• Strong stakeholder management skills with the ability to work cross-functionally with credit, risk, operations, and compliance teams.
• Good organizational and time management skills, with the ability to prioritize effectively in a fast-paced, high-volume environment.
• High ethical standards, sound judgment, and a strong sense of confidentiality and professionalism.

What you’ll get

• Culture - We put our people first and prioritise the well-being of every team member. We’ve built a company where all opinions carry weight and where all voices are heard. We value and respect each other and always look out for one another. Above all, we are human.
• Learning - We have a learning and development-focused environment with an emphasis on knowledge sharing, training, and regular internal technical talks.
• Compensation - You’ll receive an attractive salary, pension, health insurance, annual bonus, plus other benefits.

What to expect in the hiring process

• Preliminary phone call with one of our recruiters.
• A panel technical interview with existing members of the Legal team.
• A behavioural, technical and cultural interview with a member of the Executive team.

Who We Are

Moniepoint is Africa’s all-in-one financial ecosystem, empowering businesses and their customers with seamless payment, banking, credit, and management tools. In 2023, we processed $182 billion and are Nigeria’s largest merchant acquirer. We are on a mission to create financial happiness for everyone, everywhere.

What We Do

At Moniepoint, we are a customer-focused community dedicated to crafting solutions that redefine our industry. We leverage artificial intelligence and data-driven best practices to support our businesses, from providing credit and overdrafts to ensuring every transaction is secure.

Curious about what makes Moniepoint an incredible place to work? Check out our stories on how we cultivate a culture of innovation, teamwork, and growth.

Job Purpose

The Lead, Inbound Sales is responsible for driving consistent revenue performance across the inbound sales team by coaching, managing, and developing a team of Inbound Sales agents. You will serve as the operational backbone of the inbound function, ensuring process adherence, maintaining pipeline health, hitting team targets, and creating a culture of continuous improvement. This role bridges frontline execution and sales leadership, combining hands-on deal involvement with day-to-day team management.

Key Responsibilities

Team Leadership & Coaching

• Lead & Develop: Manage a team of Inbound Sales Representatives, providing daily guidance, motivation, and performance support.
• Coach: Conduct regular 1:1s, call reviews, and coaching sessions to develop reps' product knowledge, objection handling, and closing skills.
• Onboard: Onboard new team members, ensuring they are fully ramped within the first 90 days in line with defined success metrics.
• Performance Management: Identify skill gaps across the team and design targeted coaching plans or escalate training needs to the Sales Manager.

Sales Operations & Performance

• Drive Targets: Own team-level sales targets (weekly, monthly, quarterly) and ensure reps consistently meet or exceed individual quotas.
• Track Activity: Monitor daily activity metrics, calls made, demos conducted, leads qualified, deals closed, and intervene proactively when performance dips.
• Deal Support: Step in to support complex or high-value deals, co-selling where needed to rescue at-risk opportunities.
• Pipeline Management: Maintain and enforce accurate CRM hygiene across the team, reviewing pipeline data and deal stages regularly.

Process & Quality Assurance

• Process Adherence: Ensure all inbound inquiries are responded to on schedule and in line with the defined business process.
• Quality Control: Review and score sales calls and demos for quality; share feedback in structured call review sessions.
• Continuous Improvement: Identify and flag recurring bottlenecks in the lead-to-conversion journey and work with cross-functional teams to resolve them.
• Handoff Management: Own the smooth handoff process between Sales and Onboarding, ensuring customers transition seamlessly post-purchase.

Cross-Functional Collaboration

• Marketing Feedback: Provide structured feedback on lead quality from various channels to the Marketing, Business, and Growth teams.
• Product Alignment: Collaborate with Product and Customer Success to stay current on platform updates, ensuring the team delivers accurate and compelling demos.
• Leadership Reporting: Represent the inbound team in sales leadership meetings, reporting on performance, blockers, and team insights.

Reporting & Analysis

• Reporting: Prepare weekly and monthly team performance reports for the Growth Manager, including quota attainment, conversion rates, and activity data.
• Analysis: Analyse team performance trends and recommend data-driven improvements to the inbound sales process.

Qualifications & Experience

• 4 - 8 years of experience in inbound or SaaS sales, with at least 4 years in a team lead, senior, or supervisory capacity
• Demonstrated track record of consistently meeting or exceeding individual sales quotas
• Experience coaching or mentoring junior sales reps, either formally or informally
• Proficiency with CRM tools (e.g., HubSpot, Salesforce, Zoho) and sales engagement platforms
• Excellent verbal and written communication skills,  able to run effective meetings, deliver feedback, and present to leadership
• Strong analytical skills, comfortable reading pipeline data, identifying trends, and making decisions from metrics
• Bachelor's degree or equivalent work experience preferred

About You

• You're a natural motivator who leads by example. Your team performs well because they trust and respect you
• You balance accountability with empathy; you hold people to high standards while genuinely investing in their growth
• You're comfortable in ambiguity and can make sound decisions quickly, especially when the team needs direction
• You're data-driven but people-first, you use numbers to guide decisions, not to manage by fear
• You thrive in fast-paced environments and can manage competing priorities without losing focus
• You take ownership. If the team misses a target, you look inward before looking outward

What Success Looks Like (First 90 Days)

• Weeks 1–2: Complete full product and process onboarding. Shadow all reps on calls and demos. Establish 1:1 cadences with each team member.
• Weeks 3–4: Run first structured call review sessions. Identify top performers and reps needing coaching. Audit CRM for pipeline accuracy.
• Month 2: Implement at least one process improvement based on early observations. Begin tracking team KPIs on a weekly basis.
• Month 3: Team achieves 85–100% of the monthly quota. All reps have active coaching plans. First performance report delivered to Sales Manager.

What we can offer you

Culture: We put our people first and prioritize the well-being of every team member. We’ve built a company where all opinions carry weight and where all voices are heard. We value and respect each other and always look out for one another. Above all, we are human.

Learning: We have a learning-and-development-focused environment, with an emphasis on knowledge sharing, training, and regular internal technical talks.

Compensation: You’ll receive an attractive salary, pension, health insurance, annual bonus, plus other benefits.

What to expect in the hiring process

• A preliminary phone call with the recruiter.
• An interview with the operations lead.
• A behavioural and technical interview with the business lead.

Moniepoint is an equal-opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees and candidates.

Required:

• 3+ in Windows desktop application development using Windows App SDK, WinUI (or similar), C#, XAML — and ideally additional experience with native Windows code (C++, Win32/WinRT/COM).
• Deep understanding of Windows application architecture, including interop between managed code (.NET) and native code.
• Proven track record of designing, building, and shipping production-quality desktop applications, with an emphasis on reliability, performance, scalability, and maintainability.
• Strong experience with accessibility APIs on Windows (e.g. Microsoft UI Automation or similar), and a dedication to building accessible and inclusive software.
• Excellent software engineering fundamentals: OOP, design patterns, data structures, algorithms, memory management, multi-threading or asynchronous programming (where relevant).
• Experience leading technical design, mentoring other engineers, conducting code reviews, and making architecture-level decisions.
• Strong communication skills; ability to articulate tradeoffs, collaborate with cross-functional teams, and drive consensus.
• A user-centric mindset: focus on building polished, intuitive, and accessible experiences for end users.

Preferred / Bonus:

• Experience with writing automated tests for UI — unit tests, integration tests, UI automation tests; familiarity with relevant testing frameworks.
• Experience with performance optimization for desktop apps (memory usage, startup time, rendering performance, high-DPI support, responsiveness under load).
• Experience with localization/globalization, right-to-left UI support, internationalization, accessibility for multiple regions.
• Familiarity with telemetry, analytics, crash reporting, logging, and error monitoring in desktop applications.
• Previous experience in shaping CI/CD workflows, release pipelines, and deployment strategies for desktop applications.
• Demonstrated ability to take ownership of feature areas or modules and drive them long-term, including maintenance, refactoring, and technical debt management.

What we offer

• A high-impact role: you will define architecture, shape the future of our Windows product, and directly influence what millions of users see and experience.
• A collaborative, flat-structure engineering culture — you are not just a coder, but a builder and a decision-maker.
• Opportunities to lead — mentor others, steer technical direction, and grow into broader technical leadership (e.g. Tech Lead, Architect).
• Flexibility, autonomy, and responsibility: you define how to solve problems, own features end-to-end, and contribute to long-term product vision.
• A purpose-driven mission: building software that’s reliable, accessible, and user-centered — making a real difference for people.                  

Think you’re a good fit for this job? 

Tell us more about yourself and why you're interested in the role when you apply.
And don’t forget to include links to your portfolio and LinkedIn.

Not looking but know someone who would make a great fit? 
Refer them! 

Speechify is committed to a diverse and inclusive workplace. 
Speechify does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.

Who we are

Moniepoint Group is the fastest growing Fintech in Africa, as just ranked by Financial Times in 2024. Our mission is to drive financial inclusion and bring happiness to hundreds of millions of small businesses and individuals in Africa, by building Africa's all-in-one financial ecosystem, empowering businesses and their customers with seamless payment, banking, credit, and management tools.

We are Nigeria’s biggest merchant acquirer, and one of the biggest digital banks, with over 15 million customers, and 3,500+ team members. We are on an exciting journey of growth, and we are now looking for a passionate, experienced people leader to build and drive our global talent and performance management strategy across the entire company.

Job Purpose

As the Principal of People Transformation & Change, you’re the architect of our People strategy execution. You won't just manage projects; you’ll integrate the entire employee lifecycle—Recruitment, Operations, Business Partnering, and Development—into one seamless flow.
Your goal is to ensure our People Team scales as fast as our business, turning "scrappy" startup processes into a systematized global engine that supports our 3,000+ employees.

Key Responsibilities

• Drive the Roadmap: Take end-to-end ownership of the People Transformation Roadmap, ensuring we hit every milestone from Q1 to Q4 on time and with impact.
• Architect the Future: Facilitate workshops to map our current "As-Is" processes, identify bottlenecks, and design "To-Be" workflows that prioritize automation and data integrity.
• Unblock Dependencies: Lead weekly transformation meetings with Talent Acquisition, PBP, and Ops Leads to keep everyone aligned and moving forward.
• Champion Change: Create the communications, training, and "nudges" that help our managers and employees adopt new, smarter ways of working.
• Engineered Quality: Implement governance frameworks that stop data silos from re-emerging, ensuring our systems speak to each other effortlessly.
• Reporting & ROI: Define what success looks like through clear KPIs and provide regular progress updates to the CPO.

Qualifications

• The Experience: 5-7 years in Management Consulting, People Operations, or Business Transformation. You’ve lived through the "chaos phase" of a high-growth fintech or global tech company.
• Transformation Track Record: You’ve successfully led large-scale HR transformations across multiple regions (ideally Nigeria and the UK).
• Process Mastery: You’re an expert in process redesign. If you have a Six Sigma or Lean certification, that’s a plus.
• Influencing Power: You can guide C-suite stakeholders and lead cross-functional teams with diplomacy and authority, even without direct reporting lines.

About You

• You’re a Silo-Cracker: You have a natural allergy to manual workarounds. You see where data gets stuck and have the grit to fix it.
• You Speak Human and Data: You can translate a complex technical API integration into a simple, value-driven story for the CPO.
• You’re a Change Catalyst: You know that 80% of transformation is psychological. You’re great at managing resistance and celebrating small wins to keep the team empowered.
• You Thrive in the Storm: Messy data and legacy processes don't intimidate you—they energize you. You’re motivated by bringing order to complexity.

What Success Looks Like

• Milestone Mastery: Completing the Q1-Q4 Roadmap with minimal variance and no operational downtime.
• High Adoption: Seeing a 90% adoption rate of new tools and processes within 60 days of launch.
• System Synergy: Achieving a state where data flows from Recruitment to Payroll without manual intervention.

About One Acre Fund

Founded in 2006, One Acre Fund equips 5.5 million smallholder farmers to make their farms more productive. Across nine countries that together are home to two-thirds of Africa's farmers, we provide high-quality farm supplies, tree seedlings, accessible credit, modern agronomic training, and a wide range of other agricultural services. On average, this model enables any farmer to increase their income and assets on supported land by more than 35 percent, while permanently improving their resilience. This is all made possible by our team of 9,000+ full-time staff, drawn from diverse backgrounds and professions.

To learn more, please see our Why Work Here blog post.

About the Role

Seeking a detail-oriented data Coordinator to power our Trees sustainability. You’ll centralize data, lead cross-team reporting, and optimize field execution through dashboards and surveys. Help us refine our offerings and deliver better results for farmers.

Responsibilities

• Support coordination and execution of the Trees Sustainability workstream under the guidance of a Specialist or Trees Lead.
• Create and maintain project schedules, timelines and milestones.
• Document key learnings including challenges and risks, areas of improvement and opportunities.
• Consolidate and maintain all data and documentation related to the Sustainability workstream including the Fruit Trees Program.
• Develop and maintain dashboards to track project performance and key indicators including nursery performance and efficiency, germination, and production, farmer enrolments and sales, distribution and post distribution farmer follow up.
• Ensure accuracy, completeness, and accessibility of all program data.
• Conduct regular budget variance analysis to determine performance against budget and share finding with program leadership.
• Provide actionable recommendations to field teams based on program performance data.
• Design and/or Support farmer surveys to gather insights for program improvement.
• Go to Gemba regularly  to meet with farmers, tree group leaders, nursery managers, key community leaders to build fluency on field execution to inform targeted support to field teams.
• Train field staff on program objectives, data collection, and reporting requirements.
• Facilitate knowledge sharing and adoption of best practices in Trees management and Value chain.
• Conduct regular check ins with team members on weekly basis.
• Provide constructive feedback on staff performance through regular performance reviews conducted at least  twice a year.

Career Growth and Development

We have a strong culture of constant learning and we invest in developing our people. You’ll have weekly check-ins with your manager, access to mentorship and training programs, and regular feedback on your performance. We hold career reviews every six months, and set aside time to discuss your aspirations and career goals. You’ll have the opportunity to shape a growing organization and build a rewarding long-term career.

Qualifications

Across all roles, these are the general qualifications we look for. For this role specifically, you will have:

• 1-2 years of relevant work experience
• Experience implementing agroforestry projects at the field level
• University degree required in Business Administration, International Development, Agric Economics, or related fields.
• Expert at transforming raw data into actionable insights through custom dashboards and advanced performance reporting.
• Proficient in crafting high-level presentations and technical reports that translate complex data for executive decision-making.
• Advanced proficiency in the Microsoft Office Suite (Excel, PowerPoint, Word).
• Highly organized with a focus on efficient work planning, meticulous attention to detail, and seamless task execution.
• Strong critical thinking and problem-solving abilities, with a track record of resolving complex operational bottlenecks.
• Skilled communicator and trainer, capable of leading workshops and facilitating cross-functional team alignment.

Preferred Start Date

As soon as possible

Job Location

Lafia, Nasarawa State 

Benefits

Health insurance, paid time off 

Contract Duration

1 year

Eligibility

This role is only open to citizens or permanent residents of Nigeria.

Application Deadline

25 May 2026. Please note that we hire on a rolling basis which means that applications are reviewed and processed on a continuous basis until a hire is made.

One Acre Fund never asks candidates to pay any money or pay for tests at any stage of the interview process. Official One Acre Fund emails will always arrive from an @oneacrefund.org address. Please report any suspicious communication here (globalhotline@oneacrefund.org), but do not send applications or application materials to this email address.

Diversity, Equity, Inclusion (DEI), and anti-racism are deeply connected to our organization’s mission and purpose. One Acre Fund aspires to build a culture where all staff feel consistently valued, represented, and connected – so that our team can thrive as professionals, and achieve exceptional impact for the farmers we serve.

We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, marital status, disability, gender, gender identity or expression. We are proud to be an equal opportunity workplace.

The mission of Speechify is to make sure that reading is never a barrier to learning.

Over 50 million people use Speechify’s text-to-speech products to turn whatever they’re reading – PDFs, books, Google Docs, news articles, websites – into audio, so they can read faster, read more, and remember more. Speechify’s text-to-speech reading products include its iOS app, Android App, Mac App, Chrome Extension, and Web App. Google recently named Speechify the Chrome Extension of the Year and Apple named Speechify its App of the Day.

Today, nearly 200 people around the globe work on Speechify in a 100% distributed setting – Speechify has no office. These include frontend and backend engineers, AI research scientists, and others from Amazon, Microsoft, and Google, leading PhD programs like Stanford, high growth startups like Stripe, Vercel, Bolt, and many founders of their own companies.

Overview

With the growth of our iOS app, being the #18 productivity app in the App Store category and also our recent recognition as Apple's 2025 Design Award for inclusivity, we find the need for a Senior iOS Engineer to help us support the new user base as well as work on new and exciting projects to push our missing forward.   

This is a key role and ideal for someone who thinks strategically, enjoys fast-paced environments, passionate about making product decisions, and has experience building great user experiences that delight users.

We are a flat organization that allows anyone to become a leader by showing excellent technical skills and delivering results consistently and fast. Work ethic, solid communication skills, and obsession with winning are paramount. 

Our interview process involves several technical interviews and we aim to complete them within 1 week. 

What You’ll Do

• Opportunity to lead key engineering and product decisions
• Actively shipping production code for the Speechify iOS app
• Work within a dedicated product team
• Participate in product discussions to shape the product roadmap
• Maintain and enhance the existing complex app architecture

An Ideal Candidate Should Have

• Experience. You've worked on products that scaled to a large user base
• Track record. You have worked on various products from inception to decent traction. You have been responsible for engineering the product
• Customer obsession. We expect every team member whose responsibilities directly impact customers to be constantly obsessed about providing the best possible experience
• Product thinking. You make thoughtful decisions about the evolution of your product and support internal teams and designers into taking the right direction
• Speed. You work quickly to generate ideas and know how to decide which things can ship now and what things need time
• Focus. We’re a high-growth startup with a busy, remote team. You know how and when to engage or be heads down
• Technical skills. Swift, SwiftUI

Technical Requirements:

• Swift Programming Language
• SwiftUI experience
• Experience in Multithreading Programming
• Working with CI/CD infrastructure
• Experience with Fastlane
• SOLID principles, the ability to write every single class according to SOLID
• Experience with Git and understanding of different Git strategies

What We offer:

• A fast-growing environment where you can help shape the company and product
• An entrepreneurial crew that supports risk, intuition, and hustle
• The opportunity to make a big impact in a transformative industry
• A competitive salary, a collegiate atmosphere, and a commitment to building a great asynchronous culture
• Work on a product that millions of people use and where daily feedback includes users sharing that they cried when they first found the product because it was so impactful on their lives
• Support people with learning differences like Dyslexia, ADD, Low Vision, Concussions, Autism, and Second Language Learners, and give reading superpowers to professionals all over the world
• Work in one of the fastest growing sectors of tech: Intersection of Artificial Intelligence and Audio

Think you’re a good fit for this job? 

Tell us more about yourself and why you're interested in the role when you apply.
And don’t forget to include links to your portfolio and LinkedIn.

Not looking but know someone who would make a great fit? 

Refer them! 

Speechify is committed to a diverse and inclusive workplace.

Speechify does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.

Mission

Speechify is the easiest way to listen to the world’s information. Articles on the web, documents in the cloud, books on your phone. We absorb it all and let you listen to it at your desk, on the go, at your own speed, and with tools that make learning easier, deeper, and faster.

What streaming services have done for audio entertainment, we’re doing for audio information. And whatever we’re doing seems to be working. We’re #1 in our category, and experiencing exponential growth.

Overview

We're looking for a Senior Software Engineer to join our Core Experiences Team. This team builds and maintains the foundational services and SDKs that power Speechify’s product experience across platforms. It's a critical role for someone who enjoys working at the intersection of product and infrastructure, thinks strategically, and is passionate about designing clear, reliable APIs and simple systems that directly enhance the user experience.

What You’ll Do

• Collaborate with Speechify’s Product Teams to scope projects, find ways to reduce scope to get faster feedback from customers, navigate the integration/UX tradeoffs relevant to different product teams, and deliver solutions via our cross-platform SDK
• Optimize existing functionality to ship things like faster loading and more intelligent parsing by designing more efficient abstractions and improving our algorithms
• Ship cloud functions, lightweight backend services, and jobs using Kotlin

An Ideal Candidate Should Have

• Systems thinking. You know that optimizing a system requires end-to-end design, and you believe simplicity is valuable.
• Speed. You work quickly to generate ideas and options and know how to decide which things can ship now and what things need time
• Focus. We’re a high-growth startup with a busy, remote team. You know how and when to engage or be heads down
• Collaboration. You know how to inspire, play, and negotiate with opinionated designers, marketers, and PMs
• Preferred Tech Stack:
  • Kotlin Multiplatform (Java experience is OK but role is Kotlin Multiplatform) 
  • Prior experience with GCP is a plus

What We Offer

• A fast-growing environment where you can help shape the company and product.
• An entrepreneurial-minded team that supports risk, intuition, and hustle.
• A hands-off management approach so you can focus and do your best work.
• An opportunity to make a big impact in a transformative industry.
• Competitive salaries, a friendly and laid-back atmosphere, and a commitment to building a great asynchronous culture.
• Opportunity to work on a life-changing product that millions of people use.
• Build products that directly impact and support people with learning differences like dyslexia, ADD, low vision, concussions, autism, and more.
• Work in one of the fastest growing sectors of tech, the intersection of artificial intelligence and audio.

Think you’re a good fit for this job? 

Tell us more about yourself and why you're interested in the role when you apply.
And don’t forget to include links to your portfolio and LinkedIn.

Not looking but know someone who would make a great fit? 

Refer them! 

Speechify is committed to a diverse and inclusive workplace. 

Speechify does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.

Required:

• 3+ in Windows desktop application development using Windows App SDK, WinUI (or similar), C#, XAML — and ideally additional experience with native Windows code (C++, Win32/WinRT/COM).
• Deep understanding of Windows application architecture, including interop between managed code (.NET) and native code.
• Proven track record of designing, building, and shipping production-quality desktop applications, with an emphasis on reliability, performance, scalability, and maintainability.
• Strong experience with accessibility APIs on Windows (e.g. Microsoft UI Automation or similar), and a dedication to building accessible and inclusive software.
• Excellent software engineering fundamentals: OOP, design patterns, data structures, algorithms, memory management, multi-threading or asynchronous programming (where relevant).
• Experience leading technical design, mentoring other engineers, conducting code reviews, and making architecture-level decisions.
• Strong communication skills; ability to articulate tradeoffs, collaborate with cross-functional teams, and drive consensus.
• A user-centric mindset: focus on building polished, intuitive, and accessible experiences for end users.

Preferred / Bonus:

• Experience with writing automated tests for UI — unit tests, integration tests, UI automation tests; familiarity with relevant testing frameworks.
• Experience with performance optimization for desktop apps (memory usage, startup time, rendering performance, high-DPI support, responsiveness under load).
• Experience with localization/globalization, right-to-left UI support, internationalization, accessibility for multiple regions.
• Familiarity with telemetry, analytics, crash reporting, logging, and error monitoring in desktop applications.
• Previous experience in shaping CI/CD workflows, release pipelines, and deployment strategies for desktop applications.
• Demonstrated ability to take ownership of feature areas or modules and drive them long-term, including maintenance, refactoring, and technical debt management.

What we offer

• A high-impact role: you will define architecture, shape the future of our Windows product, and directly influence what millions of users see and experience.
• A collaborative, flat-structure engineering culture — you are not just a coder, but a builder and a decision-maker.
• Opportunities to lead — mentor others, steer technical direction, and grow into broader technical leadership (e.g. Tech Lead, Architect).
• Flexibility, autonomy, and responsibility: you define how to solve problems, own features end-to-end, and contribute to long-term product vision.
• A purpose-driven mission: building software that’s reliable, accessible, and user-centered — making a real difference for people.                  

Think you’re a good fit for this job? 

Tell us more about yourself and why you're interested in the role when you apply.
And don’t forget to include links to your portfolio and LinkedIn.

Not looking but know someone who would make a great fit? 
Refer them! 

Speechify is committed to a diverse and inclusive workplace. 
Speechify does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.

The mission of Speechify is to make sure that reading is never a barrier to learning.

Over 50 million people use Speechify’s text-to-speech products to turn whatever they’re reading – PDFs, books, Google Docs, news articles, websites – into audio, so they can read faster, read more, and remember more. Speechify’s text-to-speech reading products include its iOS app, Android App, Mac App, Chrome Extension, and Web App. Google recently named Speechify the Chrome Extension of the Year and Apple named Speechify its 2025 Design Award winner for Inclusivity.  

Today, nearly 200 people around the globe work on Speechify in a 100% distributed setting – Speechify has no office. These include frontend and backend engineers, AI research scientists, and others from Amazon, Microsoft, and Google, leading PhD programs like Stanford, high growth startups like Stripe, Vercel, Bolt, and many founders of their own companies.

Overview

We're looking to hire for our Data side of our AI team at Speechify. This role is responsible for all aspects of data collection to support our model training operations. We are able to build high-quality datasets at petabyte-scale and low cost through a tight integration of infrastructure, engineering, and research work. We are looking for a skilled Software Engineer to join us.

What You’ll Do

• Be scrappy to find new sources of audio data and bring it into our ingestion pipeline
• Operate and extend the cloud infrastructure for our ingestion pipeline, currently running on GCP and managed with Terraform.
• Collaborate closely with our Scientists to shift the cost/throughput/quality frontier, delivering richer data at bigger scale and lower cost to power our next-generation models.
• Collaborate with others on the AI Team and Speechify Leadership to craft the AI Team’s dataset roadmap to power Speechify’s next-generation consumer and enterprise products.

An Ideal Candidate Should Have

• BS/MS/PhD in Computer Science or a related field.
• 5+ years of industry experience in software development.
• Proficiency with bash/Python scripting in Linux environments
• Proficiency in Docker and Infrastructure-as-Code concepts and professional experience with at least one major Cloud Provider (we use GCP)
• Experience with web crawlers, large-scale data processing workflows is a plus
• Ability to handle multiple tasks and adapt to changing priorities.
• Strong communication skills, both written and verbal.

What we offer

• A fast-growing environment where you can help shape the company and product.
• An entrepreneurial-minded team that supports risk, intuition, and hustle.
• A hands-off management approach so you can focus and do your best work.
• An opportunity to make a big impact in a transformative industry.
• Competitive salaries, a friendly and laid-back atmosphere, and a commitment to building a great asynchronous culture.
• Opportunity to work on a life-changing product that millions of people use.
• Build products that directly impact and support people with learning differences like dyslexia, ADD, low vision, concussions, autism, and more.
• Work in one of the fastest-growing sectors of tech, the intersection of artificial intelligence and audio.

Think you’re a good fit for this job? 

Tell us more about yourself and why you're interested in the role when you apply.
And don’t forget to include links to your portfolio and LinkedIn.

Not looking but know someone who would make a great fit? 

Refer them! 

Speechify is committed to a diverse and inclusive workplace. 

Speechify does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.

The mission of Speechify is to make sure that reading is never a barrier to learning.

Over 50 million people use Speechify’s text-to-speech products to turn whatever they’re reading – PDFs, books, Google Docs, news articles, websites – into audio, so they can read faster, read more, and remember more. Speechify’s text-to-speech reading products include its iOS app, Android App, Mac App, Chrome Extension, and Web App. Google recently named Speechify the Chrome Extension of the Year and Apple named Speechify its Design award winner for inclusivity for 2025.

Today, nearly 200 people around the globe work on Speechify in a 100% distributed setting – Speechify has no office. These include frontend and backend engineers, AI research scientists, and others from Amazon, Microsoft, and Google, leading PhD programs like Stanford, high growth startups like Stripe, Vercel, Bolt, and many founders of their own companies.

Overview

With the growth of our Android app, being the most used text-to-speech app in the Play Store, we find the need for a Senior Android Engineer to help us support the new user base as well as work on new and exciting projects to push us forward.   

This is a key role and ideal for someone who thinks strategically, enjoys fast-paced environments, passionate about making product decisions, and has experience building great user experiences that delight users.

We are a flat organization that allows anyone to become a leader by showing excellent technical skills and delivering results consistently and fast. Work ethic, solid communication skills, and obsession with winning are paramount. 

Our interview process involves several technical interviews and we aim to complete them within 1 week. 

What You’ll Do

• Owning major features and working closely with our design team - take ownership of features inside the app and become responsible of delivering high quality features
• Shape the future of our Android team
• Own, maintain and improve reliability metrics for key features
• Participate in discussions across different teams - Product, Design, Engineering
• Review pull requests, and support other teammates
• Handle critical issues or cope with unexpected challenges 
• Take ownership of feature releases and provide nightly builds for the QA team

An Ideal Candidate Should Have

• 5+ years of software engineering experience
• Familiarity with Android components
• Experience building or contributing to at least one Android app
• Product design intuition and user empathy
• Drive to push the boundaries of Android UI/UX
• Understanding of the importance of tests and how to approach writing tests
• Self-drive to improve the app and codebase above and beyond what's outlined in the spec
• Rock solid experience with Kotlin, Kotlin Coroutines, Kotlin Flow, Dagger 2, MVVM, Clean Architecture, Background Services, Music Player Service, Android Animations, Jetpack Navigation, JUnit tests
• Excellent communication skills
• User oriented problem solving approach
• Driven with continuous feedback from leaders

Bonus:

• Experience building, maintaining, or otherwise contributing to open source projects in Android
• Experience with iOS, Web or NodeJS

Technologies we use:

• Kotlin
• Kotlin Coroutines
• Kotlin Flow
• Jetpack Navigation
• Dagger 2
• Room
• Custom Views, Canvas & Paint
• Jetpack Compose
• JUnit

What We offer:

• A fast-growing environment where you can help shape the company and product.
• An entrepreneurial-minded team that supports risk, intuition, and hustle.
• A hands-off management approach so you can focus and do your best work.
• An opportunity to make a big impact in a transformative industry.
• Competitive salaries, a friendly and laid-back atmosphere, and a commitment to building a great asynchronous culture.
• Opportunity to work on a life-changing product that millions of people use.
• Build products that directly impact and support people with learning differences like dyslexia, ADD, low vision, concussions, autism, and more.
• Work in one of the fastest growing sectors of tech, the intersection of artificial intelligence and audio.

Think you’re a good fit for this job? 

Tell us more about yourself and why you're interested in the role when you apply.
And don’t forget to include links to your portfolio and LinkedIn.

Not looking but know someone who would make a great fit? 

Refer them! 

Speechify is committed to a diverse and inclusive workplace. 

Speechify does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.

The mission of Speechify is to make sure that reading is never a barrier to learning.

Over 50 million people use Speechify’s text-to-speech products to turn whatever they’re reading – PDFs, books, Google Docs, news articles, websites – into audio, so they can read faster, read more, and remember more. Speechify’s text-to-speech reading products include its iOS app, Android App, Mac App, Chrome Extension, and Web App. Google recently named Speechify the Chrome Extension of the Year and Apple named Speechify its App of the Day.

Today, nearly 200 people around the globe work on Speechify in a 100% distributed setting – Speechify has no office. These include frontend and backend engineers, AI research scientists, and others from Amazon, Microsoft, and Google, leading PhD programs like Stanford, high growth startups like Stripe, Vercel, Bolt, and many founders of their own companies.

This is a key role and ideal for someone who thinks strategically, enjoys fast-paced environments, passionate about making product decisions, and has experience building great user experiences that delight users.

We are a flat organization that allows anyone to become a leader by showing excellent technical skills and delivering results consistently and fast. Work ethic, solid communication skills, and obsession with winning are paramount. 

Our interview process involves several technical interviews and we aim to complete them within 1 week. 

What You’ll Do

• Actively ship production code to the web products
• Work closely with your dedicated product team
• Participate in product discussions to shape the product roadmap
• Have the opportunity to work on new and exciting features that will impact millions of lives

An Ideal Candidate Should Have

• Experience. You've built and ship products that have scaled to thousands or millions of users
• Customer obsession. You are passionate about the field and have the desire to build high quality product that serves customer needs
• Speed. You work quickly to generate ideas and know how to decide which things can ship now and what things need time
• Focus. We’re a high-growth startup with a busy, remote team. You know how and when to engage or be heads down
• Collaboration. You know how to inspire, play, and negotiate with opinionated designers, marketers, and PMs
• Tech Stack: Vanilla JS, ReactJS, Redux, Firebase, Typescript

What We Offer

• A fast-growing environment where you can help shape the culture
• An entrepreneurial crew that supports risk, intuition, and hustle
• A hands-off approach so you can focus and do your best work
• The opportunity to make an impact in a transformative industry
• A competitive salary, a collegiate atmosphere, and a commitment to building a great asynchronous culture

Think you’re a good fit for this job? 

Tell us more about yourself and why you're interested in the role when you apply.
And don’t forget to include links to your portfolio and LinkedIn.

Not looking but know someone who would make a great fit? 

Refer them! 

Speechify is committed to a diverse and inclusive workplace. 

Speechify does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.

About You and The Role

Zipline’s long-range autonomous drone system is already delivering millions of medical products across Africa, and as we scale, we’re establishing new distribution centers – the backbone of our operation. Each launch is a complex, multi-stakeholder effort requiring rigorous project management, cross-functional coordination, and hands-on leadership at the country level. We’re looking for a Deployments Project Manager to own local planning and execution of these rollouts. You’ll lead everything from site acquisition and permitting to construction, vendor management, and operational handover, coordinating across internal and external stakeholders to deliver sites that meet Zipline’s technical, safety, and performance standards. This is a highly visible role for a resourceful, technically savvy project manager who is eager to shape Zipline’s growing footprint and deliver lasting impact.

What You’ll Do

• Lead local deployment planning and execution for new distribution centers, owning the project end-to-end from site selection through operational launch.
• Work with real estate vendors and local authorities to identify and secure sites that meet Zipline’s technical and business criteria.
• Partner with Procurement and Engineering to identify, qualify, and select contractors and vendors through rigorous evaluation processes.
• Oversee site preparation and buildout, including workforce mobilization, civil works, hardware installation, and operational readiness, ensuring all timelines and quality benchmarks are met.
• Coordinate with Engineering, Supply Chain and Logistics to ensure timely delivery of materials and equipment to the site.
• Own and manage the project budget, tracking expenditures, anticipating risks, and ensuring efficient use of resources.
• Track KPIs and report progress weekly to country and Africa leadership, highlighting successes, risks, and mitigation strategies.
• Capture lessons learned and contribute process improvements to Zipline’s global deployment playbook to accelerate future rollouts.

What You’ll Bring

• A background in construction project management, civil works, engineering, or operations program management.
• At least 5 years of relevant experience leading complex, multi-stakeholder projects with significant technical and operational components.
• Demonstrated ability to plan and execute projects under tight timelines and budgets.
• Experience managing contractors, suppliers, and vendors, including technical evaluation and quality assurance.
• Proven track record of leading cross-functional teams and influencing stakeholders across different functions, levels, and geographies.
• Strong organizational and problem-solving skills.
• Excellent communication and stakeholder management skills, with the ability to report clearly and confidently to leadership.
• Grit, adaptability, and resilience to thrive in uncertain, constantly changing conditions
• Must be bilingual in English and French, with strong verbal and written communication skills in both languages.

This role will be based in-country with extensive on-site presence required throughout the deployment period. Must be eligible to work in-country and commit to travel and frequent field-based work.

What Else You Need to Know

Zipline is an equal opportunity employer and prohibits discrimination and harassment of any type without regard to race, color, ancestry, national origin, religion or religious creed, mental or physical disability, medical condition, genetic information, sex (including pregnancy, childbirth, and related medical conditions), sexual orientation, gender identity, gender expression, age, marital status, military or veteran status, citizenship, or other characteristics protected by state, federal or local law or our other policies.

We value diversity at Zipline and welcome applications from those who are traditionally underrepresented in tech. If you like the sound of this position but are not sure if you are the perfect fit, please apply!

About You and The Role

Zipline’s long-range autonomous drone system is already delivering millions of medical products across Africa. As we expand in Cote D'ivoire, we’re seeking a Deployments Lead to oversee all construction and deployment activities nationwide. This senior role is responsible for delivering Zipline distribution centers across the country, leading in-country teams and driving execution excellence from site acquisition and permitting through construction, vendor management, and operational handover. You will serve as the central point of coordination between local teams and global stakeholders across Engineering, Supply Chain, Legal, Regulatory, and Partnerships, ensuring each launch meets Zipline’s global standards while adapting to Côte d'Ivoire’s regulatory and operational context. You are a builder, leader, and systems thinker who can navigate complexity, align diverse stakeholders, and deliver results at scale.

What You’ll Do

• Own deployment strategy and execution for all new Zipline distribution centers across Côte d'Ivoire.
• Lead cross-functional coordination between Côte d'Ivoire teams and global stakeholders to ensure seamless execution of multiple deployments that consistently meets partner expectations.
• Partner with government agencies, regulators, and local authorities in Côte d'Ivoire to secure permits, approvals, and strong working relationships.
• Identify and secure sites that meet Zipline’s technical, operational, and business requirements.
• Build and manage a high-performing network of Nigerian suppliers and contractors, ensuring cost-efficiency, quality, and reliability of site works.
• Manage in-country budgets, timelines, and resources, making tradeoffs that balance speed, cost, and long-term operational excellence.
• Help hire, develop, and lead a team of deployment project managers.
• Capture and implement lessons learned to continuously refine Zipline’s global deployment playbook.
• Provide clear, data-driven reporting on progress, risks, and performance to leadership.

What You'll Bring

• 8+ years of experience in construction, engineering, or program management, including at least 3 years in a leadership role.
• Proven success delivering large-scale, technically complex projects within Côte d'Ivoire, from concept to completion.
• Strong experience working with Côte d'Ivoire regulatory bodies, permitting processes, and local contractor ecosystems (highly preferred).
• Demonstrated ability to lead and develop in-country project teams.
• Exceptional project management and organizational skills, with the ability to prioritize and make strategic tradeoffs under pressure.
• Strong communication and stakeholder management skills – able to represent Zipline effectively with partners, contractors, and government officials.
• A systems mindset, with the ability to build scalable processes adapted to local context.
• Grit, adaptability, and resilience to thrive in uncertain, constantly changing environments.
• Willingness and ability to accommodate more than 50% travel within Côte d'Ivoire.

What Else You Need to Know

Zipline is an equal opportunity employer and prohibits discrimination and harassment of any type without regard to race, color, ancestry, national origin, religion or religious creed, mental or physical disability, medical condition, genetic information, sex (including pregnancy, childbirth, and related medical conditions), sexual orientation, gender identity, gender expression, age, marital status, military or veteran status, citizenship, or other characteristics protected by state, federal or local law or our other policies.

We value diversity at Zipline and welcome applications from those who are traditionally underrepresented in tech. If you like the sound of this position but are not sure if you are the perfect fit, please apply!

About You and The Role

Zipline’s long-range autonomous drone system is already delivering millions of medical products across Africa, and as we scale, we’re establishing new distribution centers – the backbone of our operation. Each launch is a complex, multi-stakeholder effort requiring rigorous project management, cross-functional coordination, and hands-on leadership at the country level. We’re looking for a Deployments Project Manager to own local planning and execution of these rollouts. You’ll lead everything from site acquisition and permitting to construction, vendor management, and operational handover, coordinating across internal and external stakeholders to deliver sites that meet Zipline’s technical, safety, and performance standards. This is a highly visible role for a resourceful, technically savvy project manager who is eager to shape Zipline’s growing footprint and deliver lasting impact.

What You’ll Do

• Lead local deployment planning and execution for new distribution centers, owning the project end-to-end from site selection through operational launch.
• Work with real estate vendors and local authorities to identify and secure sites that meet Zipline’s technical and business criteria.
• Partner with Procurement and Engineering to identify, qualify, and select contractors and vendors through rigorous evaluation processes.
• Oversee site preparation and buildout, including workforce mobilization, civil works, hardware installation, and operational readiness, ensuring all timelines and quality benchmarks are met.
• Coordinate with Engineering, Supply Chain and Logistics to ensure timely delivery of materials and equipment to the site.
• Own and manage the project budget, tracking expenditures, anticipating risks, and ensuring efficient use of resources.
• Track KPIs and report progress weekly to country and Africa leadership, highlighting successes, risks, and mitigation strategies.
• Capture lessons learned and contribute process improvements to Zipline’s global deployment playbook to accelerate future rollouts.

What You’ll Bring

• A background in construction project management, civil works, engineering, or operations program management.
• At least 5 years of relevant experience leading complex, multi-stakeholder projects with significant technical and operational components.
• Demonstrated ability to plan and execute projects under tight timelines and budgets.
• Experience managing contractors, suppliers, and vendors, including technical evaluation and quality assurance.
• Proven track record of leading cross-functional teams and influencing stakeholders across different functions, levels, and geographies.
• Strong organizational and problem-solving skills.
• Excellent communication and stakeholder management skills, with the ability to report clearly and confidently to leadership.
• Grit, adaptability, and resilience to thrive in uncertain, constantly changing conditions

This role will be based in-country with extensive on-site presence required throughout the deployment period. Must be eligible to work in-country and commit to travel and frequent field-based work.

What Else You Need to Know

Zipline is an equal opportunity employer and prohibits discrimination and harassment of any type without regard to race, color, ancestry, national origin, religion or religious creed, mental or physical disability, medical condition, genetic information, sex (including pregnancy, childbirth, and related medical conditions), sexual orientation, gender identity, gender expression, age, marital status, military or veteran status, citizenship, or other characteristics protected by state, federal or local law or our other policies.

We value diversity at Zipline and welcome applications from those who are traditionally underrepresented in tech. If you like the sound of this position but are not sure if you are the perfect fit, please apply!

About You and The Role

Zipline’s long-range autonomous drone system is already delivering millions of medical products across Africa. As we expand in Nigeria, we’re seeking a Construction and Deployments Lead to oversee all construction and deployment activities nationwide. This senior role is responsible for delivering Zipline distribution centers across the country, leading in-country teams and driving execution excellence from site acquisition and permitting through construction, vendor management, and operational handover. You will serve as the central point of coordination between local teams and global stakeholders across Engineering, Supply Chain, Legal, Regulatory, and Partnerships, ensuring each launch meets Zipline’s global standards while adapting to Nigeria’s regulatory and operational context. You are a builder, leader, and systems thinker who can navigate complexity, align diverse stakeholders, and deliver results at scale.

What You’ll Do

• Own deployment strategy and execution for all new Zipline distribution centers across Nigeria.
• Lead cross-functional coordination between Nigeria teams and global stakeholders to ensure seamless execution of multiple deployments that consistently meets partner expectations.
• Partner with government agencies, regulators, and local authorities in Nigeria to secure permits, approvals, and strong working relationships.
• Identify and secure sites that meet Zipline’s technical, operational, and business requirements.
• Build and manage a high-performing network of Nigerian suppliers and contractors, ensuring cost-efficiency, quality, and reliability of site works.
• Manage in-country budgets, timelines, and resources, making tradeoffs that balance speed, cost, and long-term operational excellence.
• Help hire, develop, and lead a team of deployment project managers.
• Capture and implement lessons learned to continuously refine Zipline’s global deployment playbook.
• Provide clear, data-driven reporting on progress, risks, and performance to leadership.

What You'll Bring

• 8+ years of experience in construction, engineering, or program management, including at least 3 years in a leadership role.
• Proven success delivering large-scale, technically complex projects within Nigeria, from concept to completion.
• Strong experience working with Nigerian regulatory bodies, permitting processes, and local contractor ecosystems (highly preferred).
• Demonstrated ability to lead and develop in-country project teams.
• Exceptional project management and organizational skills, with the ability to prioritize and make strategic tradeoffs under pressure.
• Strong communication and stakeholder management skills – able to represent Zipline effectively with partners, contractors, and government officials.
• A systems mindset, with the ability to build scalable processes adapted to local context.
• Grit, adaptability, and resilience to thrive in uncertain, constantly changing environments.
• Willingness and ability to accommodate more than 50% travel within Nigeria.

What Else You Need to Know

Zipline is an equal opportunity employer and prohibits discrimination and harassment of any type without regard to race, color, ancestry, national origin, religion or religious creed, mental or physical disability, medical condition, genetic information, sex (including pregnancy, childbirth, and related medical conditions), sexual orientation, gender identity, gender expression, age, marital status, military or veteran status, citizenship, or other characteristics protected by state, federal or local law or our other policies.

We value diversity at Zipline and welcome applications from those who are traditionally underrepresented in tech. If you like the sound of this position but are not sure if you are the perfect fit, please apply!

About You and The Role

The Operations Excellence Manager plays a critical role in enhancing the efficiency, quality, and safety of Zipline’s operations. In this role, you will build and scale the quality, safety, and operational governance systems that enable country teams to run high-performing, compliant operations with strong local ownership. You’ll evolve the tools, standards, documentation, and training that drive consistent performance across operational sites, strengthen audit and incident management processes, and lead continuous improvement initiatives across the network. This role requires strong systems thinking and a scalability mindset. Reporting to the Country Head of Product, you’ll work closely with Nest Leads, Compliance Officers, Zipline Academy, and Engineering and Regulatory teams to raise operational standards while empowering country teams to execute locally.

What You’ll Do

Quality & Safety Governance Systems

• Design, maintain, and evolve Zipline’s global quality, safety, and compliance systems, including playbooks, manuals, and tools, to ensure consistent, compliant, and high-performing operations.
• Partner with internal stakeholders to establish and maintain governance structures, documentation standards, and oversight tools that enable nests to own execution.
• Define and track country-level quality and safety objectives, KPIs, and performance metrics in collaboration with leadership, driving accountability and data-driven improvement.
• Develop and oversee audit frameworks and tools that enable nests to self-assess compliance, while leading or supporting regulatory, safety, and customer audits, incident investigations, and root cause analyses.
• Collaborate closely with nest compliance teams to ensure consistent execution of global and regional standards.

Continuous Improvement, Scalability & Documentation

• Partner with Country Heads of Product and Nest Leads to refine SOPs, technical documentation, and workflows for greater efficiency and scalability.
• Work with the Excellence & Insights team to design metrics, dashboards, and oversight tools that enable Zipline to monitor and improve quality at scale.
• Identify opportunities to automate, standardize, or streamline processes so that quality improves as the business grows, without requiring more manual oversight.
  
  

Training & Capability Enablement

• Partner with Zipline Academy to develop and deliver scalable training programs on safety, and quality compliance best practices that ensures ownership at the nest level.
• Drive adoption of new standards, processes, and tools through effective change management and coaching.
• Ensure knowledge transfer, documentation, and tools are designed for replicability across new sites and markets.

What You’ll Bring

• 4+ years of experience in operations excellence, quality, or safety systems within a regulated industry (aviation, logistics, healthcare, or manufacturing). 
• Experience leading continuous improvement or operational excellence programs.
• Proven ability to design systems, tools, or processes that improve quality and safety.
• Strong project management, communication, and stakeholder engagement skills.
• Highly proactive in identifying potential risks or gaps before they escalate, and confident in flagging them to leadership with actionable solutions.
• Mission-driven, adaptable, and energized by solving complex operational challenges.
• Certifications in Lean Six Sigma, Operational Excellence, or ISO standards are a plus.

What Else You Need to Know

Zipline is an equal opportunity employer and prohibits discrimination and harassment of any type without regard to race, color, ancestry, national origin, religion or religious creed, mental or physical disability, medical condition, genetic information, sex (including pregnancy, childbirth, and related medical conditions), sexual orientation, gender identity, gender expression, age, marital status, military or veteran status, citizenship, or other characteristics protected by state, federal or local law or our other policies.

We value diversity at Zipline and welcome applications from those who are traditionally underrepresented in tech. If you like the sound of this position but are not sure if you are the perfect fit, please apply!

Who we are

Moniepoint is an all-in-one financial services platform for emerging markets and the second-fastest growing company in Africa.
Since 2019, Moniepoint’s technology has powered over 3 million people, offering personal and business banking, payment, credit and business management tools to help them succeed. Moniepoint processed $182 billion in 2023, and currently processes the majority of the POS transactions in Nigeria. 

What we do

At Moniepoint, we are a customer-focused community, dedicated to crafting solutions that redefine our industry. We have several products that provide essential services for businesses such as credit, overdrafts etc. We leverage artificial intelligence and data to make our decisions but also have the technology and data-driven best practices used to support our businesses.

Location: Remote (Full-time)

About the role

We are currently looking to hire a Business relationship manager, the ideal candidate will be responsible for Merchant Acquisition, developing sales strategies and identifying business growth opportunities.

What you’ll get to do

• Engage in business development activities and solicitation of new business; Customer acquisition through sale of the bank’s products and services.
• Cross selling of bank products and services.
• Actively seeking out new sales opportunities through cold calling, networking and social media
• Create marketing strategies to achieve sales targets.
• Conducts daily meetings with the sales team and carry out reviews on the previous day and jointly plan for the week ahead
• Manages and maintains current business relationships
• Conducting market research to identify selling possibilities and evaluate customer needs
• Participate in market storms, community fairs and cluster marketing events e.g. Trade Fairs
• Implement best practices to meet customers’ needs and requirements.
• Prepare and deliver appropriate presentations on products and services
• Collaborate with team members to achieve better results
• Gather feedback from customers or prospects and share with internal teams
• Understand customer financial needs and objectives.
• Recommend appropriate financial product or service to the customer.

To succeed in this role, we think you should have

• Minimum 4-5 years in-depth sales experience, preferably in the banking, fintech or similar industries.
• Strong understanding of the local financial services industry
• Experience in marketing/sales within the banking sector with emphasis on onboarding and managing Merchants.
• Experience selling lending services and merchant POS devices to corporates should be an added advantage (Good network of enterprise merchants)
• Strong business acumen and analytical thought process.
• Ability to execute goals independently with little or no supervision.
• Excellent communication skills.
• Tertiary education from a recognised institution.

What we can offer you

• Culture -We put our people first and prioritize the well-being of every team member. We’ve built a company where all opinions carry weight and where all voices are heard. We value and respect each other and always look out for one another. Above all, we are human.
• Learning - We have a learning and development-focused environment with an emphasis on knowledge sharing, training, and regular internal technical talks.
• Compensation - You’ll receive an attractive salary, pension, health insurance, annual bonus, plus other benefits.

What to expect in the hiring process

• A preliminary phone call with the recruiter
• An interview with the Hiring Team.
• An interview with a member of our Executive team. 

Moniepoint is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees and candidates.

Who we are

Moniepoint is a financial technology company digitizing Africa’s real economy by building a financial ecosystem for businesses, providing them with all the payment, banking, credit and business management tools they need to succeed. 

What we do

At Moniepoint we are a customer-focused community, dedicated to crafting solutions that redefine our industry. We have several products that provide essential services for businesses such as credit, overdrafts etc. We leverage artificial intelligence and data to make our decisions but also have the technology and data-driven best practices used to support our businesses.

About the role

Location: Remote (Full-time)

We are currently looking to hire a Business relationship manager, the ideal candidate will be responsible for Merchant Acquisition, developing sales strategies and identifying business growth opportunities.

What you’ll get to do

• Engage in business development activities and solicitation of new business; Customer acquisition through sale of the bank’s products and services.
• Cross selling of bank products and services.
• Actively seeking out new sales opportunities through cold calling, networking and social media
• Create marketing strategies to achieve sales targets.
• Conducts daily meetings with the sales team and carry out reviews on the previous day and jointly plan for the week ahead
• Manages and maintains current business relationships
• Conducting market research to identify selling possibilities and evaluate customer needs
• Participate in market storms, community fairs and cluster marketing events e.g. Trade Fairs
• Implement best practices to meet customers’ needs and requirements.
• Prepare and deliver appropriate presentations on products and services
• Collaborate with team members to achieve better results
• Gather feedback from customers or prospects and share with internal teams
• Understand customer financial needs and objectives.
• Recommend appropriate financial product or service to the customer.

To succeed in this role, we think you should have

• Minimum 4-5 years in-depth sales experience, preferably in the banking, fintech or similar industries.
• Strong understanding of the local financial services industry
• Experience in marketing/sales within the banking sector with emphasis on onboarding and managing Merchants.
• Experience selling lending services and merchant POS devices to corporates should be an added advantage (Good network of enterprise merchants)
• Strong business acumen and analytical thought process.
• Ability to execute goals independently with little or no supervision.
• Excellent communication skills.
• Tertiary education from a recognised institution.
• Must be resident in Ebonyi state

What we can offer you

• Culture -We put our people first and prioritize the well-being of every team member. We’ve built a company where all opinions carry weight and where all voices are heard. We value and respect each other and always look out for one another. Above all, we are human.
• Learning - We have a learning and development-focused environment with an emphasis on knowledge sharing, training, and regular internal technical talks.
• Compensation - You’ll receive an attractive salary, pension, health insurance,, Employee Stock Options, annual bonus, plus other benefits.

What to expect in the hiring process

• A preliminary phone call with the recruiter
• An interview with the Hiring Team.
• An interview with a member of our Executive team. 

Moniepoint is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees and candidates.

Who We Are

Moniepoint is Africa’s all-in-one financial ecosystem, empowering businesses and their customers with seamless payment, banking, credit, and management tools. In 2023, we processed $182 billion and are Nigeria’s largest merchant acquirer. We are on a mission to create financial happiness for everyone, everywhere.

What We Do

At Moniepoint, we are a customer-focused community dedicated to crafting solutions that redefine our industry. We leverage artificial intelligence and data-driven best practices to support our businesses, from providing credit and overdrafts to ensuring every transaction is secure.

Curious about what makes Moniepoint an incredible place to work? Check out our stories on how we cultivate a culture of innovation, teamwork, and growth.

Role Overview

We are seeking a diligent and ethically grounded professional to serve as a key link between our risk oversight framework and field operations. This role is responsible for proactively identifying and investigating cases of misconduct—among Business Relationship Managers (BRMs), reviewing their performance data, and ensuring alignment with internal control standards.

This is a hands-on role that requires a strong presence in the field, critical thinking, and the ability to distill field observations into actionable risk insights.

Key Responsibilities

Investigations & Field Monitoring

• Lead targeted investigations into suspected misconduct including double-dealing, agent impersonation, unauthorized onboarding, and unethical field behavior.
• Conduct unannounced field inspections and validation exercises to verify BRM claims, agent status, and compliance with policies.
• Interview field stakeholders (agents, merchants, supervisors) to gather intelligence and document findings in a structured, objective format.

Risk-Based Data Review

• Analyze BRM activity reports and operational metrics to detect irregularities, risk exposures, or behavioral red flags.
• Correlate field data with internal dashboards and reporting systems to ensure integrity, accuracy, and completeness.
• Flag suspicious trends for escalation and further review by Risk, Compliance, or Internal Audit teams.

Internal Control Testing

• Assess the effectiveness of controls guiding BRM activities and agent lifecycle processes (recruitment, management, offboarding).
• Recommend enhancements to close control gaps, prevent repeat incidents, and support sustainable field governance.
• Collaborate with process owners to roll out improved monitoring tools and corrective measures.

Reporting & Escalation

• Prepare concise, evidence-backed investigation reports, highlighting the root cause, impact, and recommended action steps.
• Maintain secure logs of field engagements, complaint resolutions, and closed investigations.
• Contribute to quarterly risk dashboards and field control assessments for management and board reporting.

Stakeholder Liaison

• Serve as the first line contact for risk-related concerns from regional leads, area managers, and frontline employees.
• Build trust with BRMs while maintaining professional distance to ensure objectivity and ethical independence.
• Provide risk insights to performance, disciplinary, or compliance processes where applicable.

Candidate Profile

Qualifications

• Bachelor’s degree in Risk Management, Internal Control, Business Administration, Finance, Criminology, or a related field.
• Minimum 3 years of experience in internal control, field audit, risk monitoring, or investigative roles within financial services, fintech, or agent networks.

Skills and Attributes

• Strong investigative mindset with excellent analytical and problem-solving skills.
• High integrity, discretion, and professionalism in managing sensitive information.
• Field experience and comfort working with informal environments and diverse stakeholders.
• Proficiency in Excel and/or basic analytics tools (Power BI, Tableau, or similar platforms is a plus).
• Excellent report writing and verbal communication skills.
• Must reside in Abuja

Preferred Experience

• Prior exposure to agent banking, POS distribution networks, or BRM performance frameworks.
• Experience managing whistleblowing complaints or conducting workplace misconduct investigations.
• Familiarity with regulatory requirements around internal control, risk management, and field operations.
• Ability to speak Hausa, Igbo or Yoruba

What we can offer you

• Culture: We put our people first and prioritize the well-being of every team member. We’ve built a company where all voices are heard, and we look out for one another. Above all, we are human.
• Learning: We have a learning- and development-focused environment with an emphasis on knowledge sharing and training.
• Compensation: You’ll receive an attractive salary, pension, health insurance, and an annual bonus, plus other benefits.

What to expect in the hiring process

• A preliminary phone call with the recruiter.
• An interview with the hiring team.
• An interview with a member of our executive team.

Moniepoint Inc. is an equal-opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees and candidates.

Who We Are

Moniepoint is Africa’s all-in-one financial ecosystem, empowering businesses and their customers with seamless payment, banking, credit, and management tools. In 2023, we processed $182 billion and are Nigeria’s largest merchant acquirer. We are on a mission to create financial happiness for everyone, everywhere.

What We Do

At Moniepoint, we are a customer-focused community dedicated to crafting solutions that redefine our industry. We leverage artificial intelligence and data-driven best practices to support our businesses, from providing credit and overdrafts to ensuring every transaction is secure.

Curious about what makes Moniepoint an incredible place to work? Check out our stories on how we cultivate a culture of innovation, teamwork, and growth.

Job Purpose

The Regional Security Manager ensures that our mission never stops. You are the guardian of our physical spaces, ensuring that every Moniepoint office is a sanctuary where our team can build and create without worry.

By leading regional security operations, managing on-ground teams, and proactively identifying risks, you provide the stability and safety that allows financial happiness to thrive. You don't just react to incidents; you build the systems that prevent them.

Key Responsibilities

• Safeguard our People and Assets: Lead the implementation of security policies that protect our team, offices, and equipment across your region.
• Master the Environment: Conduct regular security assessments to spot vulnerabilities and design innovative strategies to reduce risk.
• Lead the Front Line: Supervise and mentor private security guards and armed police personnel, ensuring they perform their duties with mastery and respect.
• Build Strong Alliances: Act as our primary liaison with law enforcement and emergency services, ensuring we always have a seat at the table during emergencies.
• Investigate and Solve: Lead the response to security breaches and accidents, providing clear, factual reports that help us learn and improve.
• Empower the Team: Design and deliver training programs that equip our security personnel and employees with life-saving protocols.
• Innovate for Safety: Stay ahead of security trends and technology (like CCTV and access control) to keep our regional operations modern and resilient.
• Support Business Resilience: Provide expert guidance on asset recovery and fraud investigation when the business needs your mastery.

Qualifications

• Professional Background: Should have at least 7 years of experience successfully leading a security team in a guard services/physical security company, or have 7 years of experience as an ex-commissioned service personnel supervisor—either in the military, police, or paramilitary.
• Education: A Bachelor’s degree in Criminology, Psychology, Criminal Justice, or a related field.
• Certification: You hold a recognized security certification such as CPP, PSP, or CPO.
• Integrity: A clean criminal record and the ability to pass a comprehensive background check are essential.
• Language & Culture: You speak the local dialects of the major tribes in your assigned region, allowing you to connect with the community.
• Good experience working with automated security systems like CCTV cameras, burglary alarm systems, etc.

About You

• You are a Hero: You are driven by mastery and the desire to protect others. People count on you to come through when things get tough.
• You are Relatable: You don’t hide behind technical jargon. You communicate clearly and build trust with everyone, from the security guards to the executive team.
• You are Proactive: You don’t wait for things to go wrong. You have the "Creator" spirit, always looking for better ways to secure our future. 
• You are composed: In high-pressure situations, you are the calmest person in the room. You lead with facts, not emotions.

What Success Looks Like

• Zero Preventable Incidents: Our regional offices remain safe, secure, and fully operational.
• High Readiness: Security personnel are well-trained and respond to drills or real-world events with 100% precision.
• Strong Community Ties: You have built a network of local stakeholders that helps Moniepoint navigate regional risks effectively.
• Operational Excellence: Security technology is 100% functional, and documentation is factual, honest, and actionable.

What we can offer you

• Culture: We put our people first and prioritize the well-being of every team member. We’ve built a company where all voices are heard, and we look out for one another. Above all, we are human.
• Learning: We have a learning- and development-focused environment with an emphasis on knowledge sharing and training.
• Compensation: You’ll receive an attractive salary, pension, health insurance, and an annual bonus, plus other benefits.

What to expect in the hiring process

• A preliminary phone call with the recruiter.
• An interview with the hiring team.
• An interview with a member of our executive team.

Moniepoint Inc. is an equal-opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees and candidates.

The mission of Speechify is to make sure that reading is never a barrier to learning.

Over 50 million people use Speechify’s text-to-speech products to turn whatever they’re reading – PDFs, books, Google Docs, news articles, websites – into audio, so they can read faster, read more, and remember more. Speechify’s text-to-speech reading products include its iOS app, Android App, Mac App, Chrome Extension, and Web App. Google recently named Speechify the Chrome Extension of the Year and Apple named Speechify its App of the Day.

Today, nearly 200 people around the globe work on Speechify in a 100% distributed setting – Speechify has no office. These include frontend and backend engineers, AI research scientists, and others from Amazon, Microsoft, and Google, leading PhD programs like Stanford, high growth startups like Stripe, Vercel, Bolt, and many founders of their own companies.

Overview

With the growth of our iOS app, being the #18 productivity app in the App Store category and also our recent recognition as Apple's 2025 Design Award for inclusivity, we find the need for a Senior iOS Engineer to help us support the new user base as well as work on new and exciting projects to push our missing forward.   

This is a key role and ideal for someone who thinks strategically, enjoys fast-paced environments, passionate about making product decisions, and has experience building great user experiences that delight users.

We are a flat organization that allows anyone to become a leader by showing excellent technical skills and delivering results consistently and fast. Work ethic, solid communication skills, and obsession with winning are paramount. 

Our interview process involves several technical interviews and we aim to complete them within 1 week. 

What You’ll Do

• Opportunity to lead key engineering and product decisions
• Actively shipping production code for the Speechify iOS app
• Work within a dedicated product team
• Participate in product discussions to shape the product roadmap
• Maintain and enhance the existing complex app architecture

An Ideal Candidate Should Have

• Experience. You've worked on products that scaled to a large user base
• Track record. You have worked on various products from inception to decent traction. You have been responsible for engineering the product
• Customer obsession. We expect every team member whose responsibilities directly impact customers to be constantly obsessed about providing the best possible experience
• Product thinking. You make thoughtful decisions about the evolution of your product and support internal teams and designers into taking the right direction
• Speed. You work quickly to generate ideas and know how to decide which things can ship now and what things need time
• Focus. We’re a high-growth startup with a busy, remote team. You know how and when to engage or be heads down
• Technical skills. Swift, SwiftUI

Technical Requirements:

• Swift Programming Language
• SwiftUI experience
• Experience in Multithreading Programming
• Working with CI/CD infrastructure
• Experience with Fastlane
• SOLID principles, the ability to write every single class according to SOLID
• Experience with Git and understanding of different Git strategies

What We offer:

• A fast-growing environment where you can help shape the company and product
• An entrepreneurial crew that supports risk, intuition, and hustle
• The opportunity to make a big impact in a transformative industry
• A competitive salary, a collegiate atmosphere, and a commitment to building a great asynchronous culture
• Work on a product that millions of people use and where daily feedback includes users sharing that they cried when they first found the product because it was so impactful on their lives
• Support people with learning differences like Dyslexia, ADD, Low Vision, Concussions, Autism, and Second Language Learners, and give reading superpowers to professionals all over the world
• Work in one of the fastest growing sectors of tech: Intersection of Artificial Intelligence and Audio

Think you’re a good fit for this job? 

Tell us more about yourself and why you're interested in the role when you apply.
And don’t forget to include links to your portfolio and LinkedIn.

Not looking but know someone who would make a great fit? 

Refer them! 

Speechify is committed to a diverse and inclusive workplace.

Speechify does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.

Who we are

Moniepoint Inc. is Africa’s all-in-one financial ecosystem, helping 10 million businesses and individuals access seamless payments, banking, credit, and business management tools since 2019.

As Nigeria’s largest merchant acquirer, it powers most of the country’s Point of Sale (POS) transactions. Through its subsidiaries, Moniepoint Inc. processes $22 billion monthly for its customers while operating profitably.

About the role : 

At Moniepoint, data is at the core of everything we do. We are a customer-centric company, and your work will enable our teams to make informed, data-driven decisions that directly impact the success of our business. As a Data Engineering Lead, you will help craft robust, scalable systems that support our business intelligence and data-driven operations. We value leaders who are not only technically adept but also excited about mentoring others and pushing the boundaries of what’s possible with data.

Curious about what makes Moniepoint an incredible place to work? Check out posts on how we cultivate a culture of innovation, teamwork, and growth.

What you will get to do

• Build and maintain robust data pipelines processing large volumes of data
• Analysis of large data sets using tools such as Python & SQL
• Update and optimize our data platform for speed, scalability and cost
• Coordinate with different functional teams to understand and meet their data needs
• Develop processes and tools to monitor and analyze model performance and data accuracy
• Solve general data-related problems
• Setting up new pipelines for the full stream/enrichment/curation process
• Upkeep of source code locations
• Investigating and utilising ML & AI to improve the cloud offering
• Development of junior staff members 

To succeed in this role, you should have

• Proven experience as a Data Engineer (5+ years, can be made up for with accomplishments)
• Strong problem solving skills
• Advanced proficiency with SQL
• Proficiency with Python
• Experience with cloud platforms (e.g. Google Cloud, AWS, Azure)
• Experience using version control tools such as git
• Excellent written and verbal communication skills
• A drive to learn and master new technologies and techniques
• A bachelor’s degree in Computer Science, Statistics, Mathematics, Engineering, or any other related field

Experience with the following would be a plus

• Data governance
• Building and deploying machine learning models
• Terraform or other infrastructure as code tools

What we can offer you

• Culture - We put our people first and prioritize the well-being of every team member. We have built a company where all opinions carry weight and where all voices are heard. We value and respect each other and always look out for one another. Above all, we are human.
• Learning - We have a learning and development-focused environment with an emphasis on knowledge sharing, training, and regular internal technical talks.
• Compensation - You’ll receive an attractive salary, pension, health insurance, annual bonus, plus other benefits.

What to expect in the hiring process

• A preliminary phone call with the recruiter
• A take-home assessment 
• A technical interview with a Lead in our Engineering Team
• A behavioural and technical interview with a member of the Executive team. 

Moniepoint is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees and candidates.

Who We Are

Moniepoint is Africa's all-in-one financial ecosystem, empowering businesses and their customers with seamless payment, banking, credit, and management tools. In 2023, we processed $182 billion and are Nigeria’s largest merchant acquirer.

What We Do

At Moniepoint, we are a customer-focused community, dedicated to crafting solutions that redefine our industry. We have several products that provide essential services for businesses, such as credit, overdrafts, etc. We leverage artificial intelligence and data to make our decisions but also have the technology and data-driven best practices used to support our businesses.

Curious about what makes Moniepoint an incredible place to work?  Check out posts on how we cultivate a culture of innovation, teamwork, and growth.

About the Role

The Head of POS Hardware & Repair is a strategic technical leadership role focused on ensuring the quality, reliability, and serviceability of all Point of Sale (POS) hardware devices used by the company. This individual acts as the primary technical liaison with POS manufacturers, driving design and component selection to meet rigorous company standards and optimize for easy, cost-effective repair in the Nigerian market. This role directly manages and oversees all POS device repair operations.

Key Responsibilities

1. POS Hardware Quality Assurance & Design Strategy

• Manufacturer Liaison: Serve as the main technical point of contact with all POS hardware manufacturers.
• Design Adherence & Vetting: Rigorously review and audit manufacturer design specifications and component lists to ensure strict adherence to the company's recommended designs, quality standards, and use of robust, reliable components.
• Design for Serviceability (DFS): Proactively recommend specific design updates, modifications, and material changes to manufacturers that simplify repair processes, reduce component costs, and improve the Mean Time to Repair (MTTR).
• Component Reliability: Evaluate and approve critical hardware components (e.g., batteries, screens, printers) based on reliability data, failure rates, and long-term supply stability.
• Failure Analysis: Partner with Engineering/Data teams to conduct root cause analysis (RCA) on recurring hardware failures and translate these findings into concrete, mandatory design improvements for manufacturers.

2. Local Market Adaptation & Relevance (Nigeria Focus)

• Market Insight: Maintain deep, continuous awareness of the operational reality, environmental conditions, and logistical challenges specific to the Nigerian market.
• Design Recommendation: Translate local environmental and usage data (e.g., power fluctuations, dust, handling) into practical design requirements (e.g., ruggedization, better component protection) for manufacturers.
• Spare Part Management: Define and validate the list of required spare parts that must be provided by the manufacturer, ensuring they are the most critical and highest-failure-rate components suitable for the local repair environment.

3. POS Repair Operations Oversight

• Repair Strategy: Define the strategy and operational model for all POS device repair operations, including internal repair centers and outsourced service providers.
• Performance Management: Manage and monitor the performance of the repair function against key metrics, focusing intensely on reducing Mean Time to Repair (MTTR) and improving the First-Time Fix Rate.
• Process Standardization: Develop and enforce standardized repair procedures, diagnostics, and quality control (QC) protocols to ensure consistent, high-quality repair outputs across all channels.
• Tooling & Training: Approve and oversee the technical training and certification of all repair technicians and ensure they have the necessary diagnostic equipment and tools.
• Repair Data Reporting: Establish a robust reporting structure for tracking component failure rates, repair costs, and inventory of parts used in repair to inform future design changes.

Qualifications and Experience

• Education: Bachelor’s degree in Electrical Engineering, Electronics Engineering, Mechatronics, or a closely related technical field.
• Experience: Minimum of 8+ years of experience in hardware engineering, quality control, technical operations, or product service management, with at least 3 years in a leadership role.
• Technical Expertise: Deep, hands-on knowledge of embedded systems, circuit board components, electronic repair methodologies, and diagnostic tools, particularly within the POS, terminal, or embedded payment device space.
• Manufacturer Management: Proven track record of successfully managing technical relationships with international hardware manufacturers, including design review and quality auditing processes.
• Operational Acumen: Experience managing complex repair/service operations, with a strong focus on KPIs like MTTR, Cost-of-Repair, and Failure Rate analysis.
• Market Knowledge (Highly Preferred): Direct experience with hardware deployment and service operations in the Nigerian or similar emerging markets, understanding the unique environmental and logistical constraints.
• Soft Skills: Exceptional negotiation, technical communication, and analytical skills.

What we can offer you

• Culture: We put our people first and prioritize the well-being of every team member. We’ve built a company where all opinions carry weight and where all voices are heard. We value and respect each other and always look out for one another. Above all, we are human.
• Learning: We have a learning and development-focused environment with an emphasis on knowledge sharing, training, and regular internal technical talks.
• Compensation: You’ll receive an attractive salary, pension, health insurance, an annual bonus, plus other benefits.

What to expect in the hiring process

• A preliminary phone call with the recruiter
• An interview with the hiring team.
• An interview with a member of our executive team. 

Moniepoint Inc. is an equal-opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees and candidates.

Who We Are

Moniepoint is Africa’s all-in-one financial ecosystem, empowering businesses and their customers with seamless payment, banking, credit, and management tools. In 2023, we processed $182 billion and are Nigeria’s largest merchant acquirer. We are on a mission to create financial happiness for everyone, everywhere.

What We Do

At Moniepoint, we are a customer-focused community dedicated to crafting solutions that redefine our industry. We leverage artificial intelligence and data-driven best practices to support our businesses, from providing credit and overdrafts to ensuring every transaction is secure.

Curious about what makes Moniepoint an incredible place to work? Check out our stories on how we cultivate a culture of innovation, teamwork, and growth.

Job Title: Implementation Officer
Reports To: Lead, Onboarding
Location: Anambra (Hybrid Model)

Job Purpose

The Implementation Officer ensures new retail customers successfully adopt Moniebook POS into their daily store operations through structured, high-touch onboarding experiences. This role bridges the gap between sales and long-term customer success by transforming newly signed customers into confident, active users who derive maximum value from the platform within their first 30-60 days.

Operating as the customer's primary guide during the critical early adoption phase, you will understand each retailer's unique operational needs, configure Moniebook to fit their workflow, deliver effective training, and drive product adoption that sets the foundation for retention and expansion. Success is measured by activation rates, time-to-value, feature adoption depth, and seamless handoffs to Account Managers.

Key Responsibilities

• Onboarding Program Design & Execution: Create and execute tailored onboarding plans that guide customers from signup to full operational usage. Define clear milestones, timelines, and success metrics for each customer's onboarding journey.
• Product Setup & Configuration: Guide customers through initial Moniebook POS setup.
• Training Delivery & Enablement: Conduct engaging live training sessions (both one-on-one and group) that educate retail staff on core Moniebook features, best practices, and operational workflows. Create an environment where users feel confident and empowered to use the POS system independently.
• Adoption Monitoring & Progress Tracking: Monitor customer usage data, transaction volume, feature adoption, and engagement signals. Proactively identify at-risk customers showing low adoption and intervene with targeted support to get them back on track.
• Relationship Building & Trust Establishment: Build strong, trust-based relationships with key stakeholders during the onboarding period. Be responsive, empathetic, and solutions-oriented in addressing concerns and questions.
• Issue Resolution & Escalation Management: Provide troubleshooting support for technical issues, user errors, or configuration challenges during onboarding. Escalate complex technical issues to Product/Engineering teams while maintaining customer communication and managing expectations.
• Documentation & Knowledge Sharing: Maintain accurate records of customer interactions, onboarding progress, configuration details, and issues in CRM/CS platform. Document common customer questions and best practices to improve onboarding resources and internal knowledge base.
• Account Manager Handoff: Execute smooth, well-documented handoffs to the account manager upon onboarding completion. Provide context on customer goals, usage patterns, relationship notes, and any ongoing concerns to ensure continuity of support.
• Feedback Loop & Product Insights: Capture and share customer feedback, feature requests, usability issues, and competitive insights with Product and Account management teams. Act as the voice of the customer to inform product development and onboarding process improvements.

Qualifications

• 2-4 years of experience in customer onboarding, customer success, implementation, or account management roles (preferably in SaaS, retail technology, or POS systems)
• Proven track record of successfully onboarding customers to software platforms and driving product adoption
• Excellent communication and presentation skills with ability to train diverse audiences
• Strong problem-solving and analytical skills, able to diagnose customer challenges and recommend effective solutions
• Customer-first mindset with genuine passion for helping people succeed and delivering exceptional experiences
• Highly organised and detail-oriented, capable of managing multiple onboarding projects simultaneously while maintaining quality
• Self-motivated, proactive, and adaptable, comfortable working independently and taking ownership of customer outcomes
• Technical aptitude and comfort with software tools
• Bachelor's degree in Business, Technology, Communication, or related field (or equivalent work experience) 

Preferred Qualifications

• Experience creating training materials, documentation, or knowledge base content
• Exposure to SaaS onboarding methodologies, customer health scoring, or CS best practices
• The candidate should be based in either Onitsha Central, or Onitsha - Awada / Obosi

About You

• You're deeply customer-obsessed, you measure your success by your customers' success and genuinely care about their outcomes
• You're an exceptional teacher and communicator who can explain complex concepts simply and make technology accessible to non-technical users
• You're naturally empathetic and patient, you understand that change is hard and meet customers where they are with understanding and support
• You're process-driven but flexible, you follow structured onboarding frameworks while adapting to each customer's unique needs and pace
• You thrive on problem-solving and troubleshooting, you're resourceful, persistent, and don't give up until the customer succeeds
• You're a team player who collaborates seamlessly across Sales, Product, Support, and Account managers to deliver great customer experiences
• You're energised by fast-paced, dynamic environments where no two days are the same and continuous learning is the norm
• You take initiative and ownership. When you see a problem or an opportunity to improve the customer experience, you act on it

What Success Looks Like

• 90%+ of onboarded customers reach 'active user' status (defined by processing transactions and using key features) within their first 30 - 60 days
• Customers go live with Moniebook POS in their retail operations within the target onboarding timeline (typically 1-2 weeks from signup)
• Customers actively use 3+ core Moniebook features by the end of onboarding, demonstrating comprehensive platform adoption beyond basic transactions
• Achieve a 4.5+ average rating score on post-onboarding surveys.
• Customers you onboard show <5% churn rate in first 90 days post-onboarding, indicating strong early-stage retention
• Account Managers rate your handoff documentation and communication as excellent, enabling seamless transition to long-term retention
• You regularly identify onboarding friction points and contribute actionable recommendations that improve our onboarding playbooks, training materials, or product experience

What we can offer you

• Culture: We put our people first and prioritize the well-being of every team member. We’ve built a company where all voices are heard, and we look out for one another. Above all, we are human.
• Learning: We have a learning- and development-focused environment with an emphasis on knowledge sharing and training.
• Compensation: You’ll receive an attractive salary, pension, health insurance, and an annual bonus, plus other benefits.

What to expect in the hiring process

• A preliminary phone call with the recruiter.
• An interview with the hiring team.
• An interview with a member of our executive team.

Moniepoint Inc. is an equal-opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees and candidates.

Who we are

Moniepoint is an all-in-one financial services platform for emerging markets and the second-fastest growing company in Africa.
Since 2019, Moniepoint’s technology has powered over 3 million people, offering personal and business banking, payment, credit and business management tools to help them succeed. Moniepoint processed $182 billion in 2023, and currently processes the majority of the POS transactions in Nigeria.

Curious about what makes Moniepoint an incredible place to work? Check out posts on how we cultivate a culture of innovation, teamwork, and growth.

Job Purpose

You are the commercial architect behind Moniepoint’s most strategic deals. As our Senior Legal Counsel for Contracts, you ensure we move fast and innovate without compromising on security or compliance.

This role isn't just about "spotting risks"—it’s about finding creative, factual, and simple ways to help the business achieve its goals. You will lead our approach to complex technology agreements, corporate finance, and M&A, ensuring that every contract we sign reflects our mastery and protects our mission to create financial happiness.

Key Responsibilities

• Lead the Deal: Drive the drafting, negotiation, and execution of complex commercial agreements, from SaaS and licensing to payment partnerships.

• Master the Details: Provide clear, jargon-free legal guidance on contractual risk and liability. You explain the "why" behind the "what."

• Build for Scale: Create and maintain contract templates and playbooks that make our legal processes efficient and consistent across the globe.

• Protect our IP: Advise on intellectual property, licensing structures, and data protection to ensure Moniepoint’s innovations stay ours.

• Drive Growth: Lead legal support for corporate finance, including debt and equity financing, and manage the legal lifecycle of M&A and investment deals.

• Partner with Experts: Collaborate with finance, strategy, and external advisors to ensure our transactions are executed with precision.

• Operational Excellence: Monitor our contractual health, ensuring we meet our obligations and stay ahead of regulatory shifts.

Qualifications

• 8–11 years of experience in commercial law, with a focus on technology and complex contract negotiations.

• Bachelor of Laws (LL.B) and a Qualifying Certificate from the Nigerian Law School.

• Demonstrated success in leading corporate finance and M&A transactions.

• A deep understanding of the fintech or banking regulatory landscape.

• Mastery in drafting documents that are clear, simple, and legally robust.

Preferred Qualifications

• Experience in a fast-growth scale-up or global fintech environment.

• Proven ability to manage high-value transactions across multiple jurisdictions.

About You

• You’re a Master of Context: You apply systems thinking to legal problems, balancing strict compliance with business reality.

• You’re Relatable: You don’t hide behind "legalese." You speak the same language as our product and business teams.

• You have Grit: You’re comfortable with the pressure of high-stakes deals and have the momentum to see them through to the finish line.

• You’re Honest: You tell us the truth about risks, but you always bring a solution to the table.

• You’re a Creator: You enjoy building better systems, not just following old ones.

What Success Looks Like (6–12 Months)

• Efficient Playbooks: You’ve launched a suite of contract templates that have reduced negotiation time for our commercial teams.

• Seamless M&A: You’ve successfully led the legal workstream for at least one major strategic transaction or financing round.

• Trusted Partnership: Business leaders view you as a "growth enabler" rather than a "blocker," seeking your advice early in the deal-making process.

• Risk Clarity: Our contractual risk profile is clearly documented, understood by the board, and managed proactively.

Mission

Speechify is the easiest way to listen to the world’s information. Articles on the web, documents in the cloud, books on your phone. We absorb it all and let you listen to it at your desk, on the go, at your own speed, and with tools that make learning easier, deeper, and faster.

What streaming services have done for audio entertainment, we’re doing for audio information. And whatever we’re doing seems to be working. We’re #1 in our category, and experiencing exponential growth.

Overview

We're looking for a Senior Software Engineer to join our Core Experiences Team. This team builds and maintains the foundational services and SDKs that power Speechify’s product experience across platforms. It's a critical role for someone who enjoys working at the intersection of product and infrastructure, thinks strategically, and is passionate about designing clear, reliable APIs and simple systems that directly enhance the user experience.

What You’ll Do

• Collaborate with Speechify’s Product Teams to scope projects, find ways to reduce scope to get faster feedback from customers, navigate the integration/UX tradeoffs relevant to different product teams, and deliver solutions via our cross-platform SDK
• Optimize existing functionality to ship things like faster loading and more intelligent parsing by designing more efficient abstractions and improving our algorithms
• Ship cloud functions, lightweight backend services, and jobs using Kotlin

An Ideal Candidate Should Have

• Systems thinking. You know that optimizing a system requires end-to-end design, and you believe simplicity is valuable.
• Speed. You work quickly to generate ideas and options and know how to decide which things can ship now and what things need time
• Focus. We’re a high-growth startup with a busy, remote team. You know how and when to engage or be heads down
• Collaboration. You know how to inspire, play, and negotiate with opinionated designers, marketers, and PMs
• Preferred Tech Stack:
  • Kotlin Multiplatform (Java experience is OK but role is Kotlin Multiplatform) 
  • Prior experience with GCP is a plus

What We Offer

• A fast-growing environment where you can help shape the company and product.
• An entrepreneurial-minded team that supports risk, intuition, and hustle.
• A hands-off management approach so you can focus and do your best work.
• An opportunity to make a big impact in a transformative industry.
• Competitive salaries, a friendly and laid-back atmosphere, and a commitment to building a great asynchronous culture.
• Opportunity to work on a life-changing product that millions of people use.
• Build products that directly impact and support people with learning differences like dyslexia, ADD, low vision, concussions, autism, and more.
• Work in one of the fastest growing sectors of tech, the intersection of artificial intelligence and audio.

Think you’re a good fit for this job? 

Tell us more about yourself and why you're interested in the role when you apply.
And don’t forget to include links to your portfolio and LinkedIn.

Not looking but know someone who would make a great fit? 

Refer them! 

Speechify is committed to a diverse and inclusive workplace. 

Speechify does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.

The mission of Speechify is to make sure that reading is never a barrier to learning.

Over 50 million people use Speechify’s text-to-speech products to turn whatever they’re reading – PDFs, books, Google Docs, news articles, websites – into audio, so they can read faster, read more, and remember more. Speechify’s text-to-speech reading products include its iOS app, Android App, Mac App, Chrome Extension, and Web App. Google recently named Speechify the Chrome Extension of the Year and Apple named Speechify its 2025 Design Award winner for Inclusivity.  

Today, nearly 200 people around the globe work on Speechify in a 100% distributed setting – Speechify has no office. These include frontend and backend engineers, AI research scientists, and others from Amazon, Microsoft, and Google, leading PhD programs like Stanford, high growth startups like Stripe, Vercel, Bolt, and many founders of their own companies.

Overview

We're looking to hire for our Data side of our AI team at Speechify. This role is responsible for all aspects of data collection to support our model training operations. We are able to build high-quality datasets at petabyte-scale and low cost through a tight integration of infrastructure, engineering, and research work. We are looking for a skilled Software Engineer to join us.

What You’ll Do

• Be scrappy to find new sources of audio data and bring it into our ingestion pipeline
• Operate and extend the cloud infrastructure for our ingestion pipeline, currently running on GCP and managed with Terraform.
• Collaborate closely with our Scientists to shift the cost/throughput/quality frontier, delivering richer data at bigger scale and lower cost to power our next-generation models.
• Collaborate with others on the AI Team and Speechify Leadership to craft the AI Team’s dataset roadmap to power Speechify’s next-generation consumer and enterprise products.

An Ideal Candidate Should Have

• BS/MS/PhD in Computer Science or a related field.
• 5+ years of industry experience in software development.
• Proficiency with bash/Python scripting in Linux environments
• Proficiency in Docker and Infrastructure-as-Code concepts and professional experience with at least one major Cloud Provider (we use GCP)
• Experience with web crawlers, large-scale data processing workflows is a plus
• Ability to handle multiple tasks and adapt to changing priorities.
• Strong communication skills, both written and verbal.

What we offer

• A fast-growing environment where you can help shape the company and product.
• An entrepreneurial-minded team that supports risk, intuition, and hustle.
• A hands-off management approach so you can focus and do your best work.
• An opportunity to make a big impact in a transformative industry.
• Competitive salaries, a friendly and laid-back atmosphere, and a commitment to building a great asynchronous culture.
• Opportunity to work on a life-changing product that millions of people use.
• Build products that directly impact and support people with learning differences like dyslexia, ADD, low vision, concussions, autism, and more.
• Work in one of the fastest-growing sectors of tech, the intersection of artificial intelligence and audio.

Think you’re a good fit for this job? 

Tell us more about yourself and why you're interested in the role when you apply.
And don’t forget to include links to your portfolio and LinkedIn.

Not looking but know someone who would make a great fit? 

Refer them! 

Speechify is committed to a diverse and inclusive workplace. 

Speechify does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.

The mission of Speechify is to make sure that reading is never a barrier to learning.

Over 50 million people use Speechify’s text-to-speech products to turn whatever they’re reading – PDFs, books, Google Docs, news articles, websites – into audio, so they can read faster, read more, and remember more. Speechify’s text-to-speech reading products include its iOS app, Android App, Mac App, Chrome Extension, and Web App. Google recently named Speechify the Chrome Extension of the Year and Apple named Speechify its Design award winner for inclusivity for 2025.

Today, nearly 200 people around the globe work on Speechify in a 100% distributed setting – Speechify has no office. These include frontend and backend engineers, AI research scientists, and others from Amazon, Microsoft, and Google, leading PhD programs like Stanford, high growth startups like Stripe, Vercel, Bolt, and many founders of their own companies.

Overview

With the growth of our Android app, being the most used text-to-speech app in the Play Store, we find the need for a Senior Android Engineer to help us support the new user base as well as work on new and exciting projects to push us forward.   

This is a key role and ideal for someone who thinks strategically, enjoys fast-paced environments, passionate about making product decisions, and has experience building great user experiences that delight users.

We are a flat organization that allows anyone to become a leader by showing excellent technical skills and delivering results consistently and fast. Work ethic, solid communication skills, and obsession with winning are paramount. 

Our interview process involves several technical interviews and we aim to complete them within 1 week. 

What You’ll Do

• Owning major features and working closely with our design team - take ownership of features inside the app and become responsible of delivering high quality features
• Shape the future of our Android team
• Own, maintain and improve reliability metrics for key features
• Participate in discussions across different teams - Product, Design, Engineering
• Review pull requests, and support other teammates
• Handle critical issues or cope with unexpected challenges 
• Take ownership of feature releases and provide nightly builds for the QA team

An Ideal Candidate Should Have

• 5+ years of software engineering experience
• Familiarity with Android components
• Experience building or contributing to at least one Android app
• Product design intuition and user empathy
• Drive to push the boundaries of Android UI/UX
• Understanding of the importance of tests and how to approach writing tests
• Self-drive to improve the app and codebase above and beyond what's outlined in the spec
• Rock solid experience with Kotlin, Kotlin Coroutines, Kotlin Flow, Dagger 2, MVVM, Clean Architecture, Background Services, Music Player Service, Android Animations, Jetpack Navigation, JUnit tests
• Excellent communication skills
• User oriented problem solving approach
• Driven with continuous feedback from leaders

Bonus:

• Experience building, maintaining, or otherwise contributing to open source projects in Android
• Experience with iOS, Web or NodeJS

Technologies we use:

• Kotlin
• Kotlin Coroutines
• Kotlin Flow
• Jetpack Navigation
• Dagger 2
• Room
• Custom Views, Canvas & Paint
• Jetpack Compose
• JUnit

What We offer:

• A fast-growing environment where you can help shape the company and product.
• An entrepreneurial-minded team that supports risk, intuition, and hustle.
• A hands-off management approach so you can focus and do your best work.
• An opportunity to make a big impact in a transformative industry.
• Competitive salaries, a friendly and laid-back atmosphere, and a commitment to building a great asynchronous culture.
• Opportunity to work on a life-changing product that millions of people use.
• Build products that directly impact and support people with learning differences like dyslexia, ADD, low vision, concussions, autism, and more.
• Work in one of the fastest growing sectors of tech, the intersection of artificial intelligence and audio.

Think you’re a good fit for this job? 

Tell us more about yourself and why you're interested in the role when you apply.
And don’t forget to include links to your portfolio and LinkedIn.

Not looking but know someone who would make a great fit? 

Refer them! 

Speechify is committed to a diverse and inclusive workplace. 

Speechify does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.

The mission of Speechify is to make sure that reading is never a barrier to learning.

Over 50 million people use Speechify’s text-to-speech products to turn whatever they’re reading – PDFs, books, Google Docs, news articles, websites – into audio, so they can read faster, read more, and remember more. Speechify’s text-to-speech reading products include its iOS app, Android App, Mac App, Chrome Extension, and Web App. Google recently named Speechify the Chrome Extension of the Year and Apple named Speechify its App of the Day.

Today, nearly 200 people around the globe work on Speechify in a 100% distributed setting – Speechify has no office. These include frontend and backend engineers, AI research scientists, and others from Amazon, Microsoft, and Google, leading PhD programs like Stanford, high growth startups like Stripe, Vercel, Bolt, and many founders of their own companies.

This is a key role and ideal for someone who thinks strategically, enjoys fast-paced environments, passionate about making product decisions, and has experience building great user experiences that delight users.

We are a flat organization that allows anyone to become a leader by showing excellent technical skills and delivering results consistently and fast. Work ethic, solid communication skills, and obsession with winning are paramount. 

Our interview process involves several technical interviews and we aim to complete them within 1 week. 

What You’ll Do

• Actively ship production code to the web products
• Work closely with your dedicated product team
• Participate in product discussions to shape the product roadmap
• Have the opportunity to work on new and exciting features that will impact millions of lives

An Ideal Candidate Should Have

• Experience. You've built and ship products that have scaled to thousands or millions of users
• Customer obsession. You are passionate about the field and have the desire to build high quality product that serves customer needs
• Speed. You work quickly to generate ideas and know how to decide which things can ship now and what things need time
• Focus. We’re a high-growth startup with a busy, remote team. You know how and when to engage or be heads down
• Collaboration. You know how to inspire, play, and negotiate with opinionated designers, marketers, and PMs
• Tech Stack: Vanilla JS, ReactJS, Redux, Firebase, Typescript

What We Offer

• A fast-growing environment where you can help shape the culture
• An entrepreneurial crew that supports risk, intuition, and hustle
• A hands-off approach so you can focus and do your best work
• The opportunity to make an impact in a transformative industry
• A competitive salary, a collegiate atmosphere, and a commitment to building a great asynchronous culture

Think you’re a good fit for this job? 

Tell us more about yourself and why you're interested in the role when you apply.
And don’t forget to include links to your portfolio and LinkedIn.

Not looking but know someone who would make a great fit? 

Refer them! 

Speechify is committed to a diverse and inclusive workplace. 

Speechify does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.

The mission of Speechify is to make sure that reading is never a barrier to learning.

Over 50 million people use Speechify’s text-to-speech products to turn whatever they’re reading – PDFs, books, Google Docs, news articles, websites – into audio, so they can read faster, read more, and remember more. Speechify’s text-to-speech reading products include its iOS app, Android App, Mac App, Chrome Extension, and Web App. Google recently named Speechify the Chrome Extension of the Year and Apple named Speechify its 2025 Design Award winner for Inclusivity.  

Today, nearly 200 people around the globe work on Speechify in a 100% distributed setting – Speechify has no office. These include frontend and backend engineers, AI research scientists, and others from Amazon, Microsoft, and Google, leading PhD programs like Stanford, high growth startups like Stripe, Vercel, Bolt, and many founders of their own companies.

Overview

The responsibilities of our Platform team include building and maintaining all backend services, including, but not limited to, payments, analytics, subscriptions, new products, text to speech, and external APIs.

This is a key role and ideal for someone who thinks strategically, enjoys fast-paced environments, is passionate about making product decisions, and has experience building great user experiences that delight users.

We are a flat organization that allows anyone to become a leader by showing excellent technical skills and delivering results consistently and fast. Work ethic, solid communication skills, and obsession with winning are paramount. 

Our interview process involves several technical interviews and we aim to complete them within 1 week. 

What You’ll Do

• Design, develop, and maintain robust APIs including public TTS API, internal APIs like Payment, Subscription, Auth and Consumption Tracking, ensuring they meet business and scalability requirements
• Oversee the full backend API landscape, enhancing and optimizing for performance and maintainability
• Collaborate on B2B solutions, focusing on customization and integration needs for enterprise clients
• Work closely with cross-functional teams to align backend architecture with overall product strategy and user experience

An Ideal Candidate Should Have

• Proven experience in backend development: TS/Node (required)
• Direct experience with GCP and knowledge of AWS, Azure, or other cloud providers
• Efficiency in ideation and implementation, prioritizing tasks based on urgency and impact
• Preferred: Experience with Docker and containerized deployments
• Preferred: Proficiency in deploying high availability applications on Kubernetes

What We Offer

• A dynamic environment where your contributions shape the company and its products
• A team that values innovation, intuition, and drive
• Autonomy, fostering focus and creativity
• The opportunity to have a significant impact in a revolutionary industry
• Competitive compensation, a welcoming atmosphere, and a commitment to an exceptional asynchronous work culture
• The privilege of working on a product that changes lives, particularly for those with learning differences like dyslexia, ADD, and more
• An active role at the intersection of artificial intelligence and audio – a rapidly evolving tech domain

Think you’re a good fit for this job? 

Tell us more about yourself and why you're interested in the role when you apply.
And don’t forget to include links to your portfolio and LinkedIn.

Not looking but know someone who would make a great fit? 

Refer them! 

Speechify is committed to a diverse and inclusive workplace. 

Speechify does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.

Who We Are

Moniepoint is Africa’s all-in-one financial ecosystem, empowering businesses and their customers with seamless payment, banking, credit, and management tools. In 2023, we processed $182 billion and are Nigeria’s largest merchant acquirer. We are on a mission to create financial happiness for everyone, everywhere.

What We Do

At Moniepoint, we are a customer-focused community dedicated to crafting solutions that redefine our industry. We leverage artificial intelligence and data-driven best practices to support our businesses, from providing credit and overdrafts to ensuring every transaction is secure.

Curious about what makes Moniepoint an incredible place to work? Check out our stories on how we cultivate a culture of innovation, teamwork, and growth.

Job Summary

The Lead, Corporate Credit Risk Management is responsible for developing, implementing, and managing our credit risk framework to ensure sustainable portfolio growth, asset quality preservation, and regulatory compliance. The role oversees end-to-end credit risk management across retail, SME, and digital lending products and acts in the capacity of Head of Credit Risk, providing strategic direction, oversight, and independent challenge to business units.

Key Responsibilities

Credit Risk Strategy & Governance

• Develop and implement the Bank’s Credit Risk Strategy in line with Moniepoint’s risk appetite, business objectives, and CBN Prudential Guidelines.
• Provide leadership oversight of credit risk management 
• Ensure credit risk considerations are embedded in product design, pricing, underwriting, and portfolio growth strategies.
• Serve as a key advisor to Executive Management and the Board on credit risk exposures, trends, and emerging risks.
• Support the Board Finance, Audit and Risk Committee (FARCo) with regular credit risk reports and insights.
• Stay abreast of fintech and digital lending trends impacting credit risk management.

Credit Policy & Underwriting Framework

• Develop, review, and maintain the Bank’s Credit Risk Policies, underwriting standards, and approval authorities.
• Ensure all lending activities comply with approved credit policies, regulatory requirements, and internal risk standards.
• Oversee credit scoring models, decision engines, and manual underwriting processes for digital and non-digital loans.
• Ensure appropriate segregation of duties between origination, approval, and disbursement processes.
• Periodically review lending limits, sectoral exposures, and concentration risks, to ensure compliance with credit policies and risk appetite\
• Oversee the use of data, analytics, and alternative data sources to enhance credit decisioning.
• Ensure credit risk controls are embedded within digital platforms, APIs, and automated workflows.
• Review and validate changes to credit models, decision rules, and lending systems

Portfolio Monitoring & Asset Quality Management

• Monitor credit portfolio performance across products, channels, and customer segments.
• Track key portfolio metrics including delinquency ratios, non-performing loans (NPLs), roll rates, vintage analysis, and write-offs.
• Identify early warning signals and emerging credit risks, recommending timely corrective actions.
• Oversee remedial management strategies, restructuring, recoveries, and collections escalation frameworks.
• Ensure adequacy of loan loss provisioning in line with regulatory and accounting standards.

Credit Risk Analytics & Reporting

• Develop robust credit risk dashboards and management information systems (MIS).
• Provide accurate and timely credit risk reports to:
  • Chief Risk Officer
  • Executive Management
  • Board Finance, Audit and Risk Committee (FARCo)
• Perform stress testing and scenario analysis on the loan portfolio.
• Support regulatory reporting and supervisory examinations relating to credit risk.

Regulatory Compliance & Stakeholder Engagement

• Ensure full compliance with:
  • CBN Prudential Guidelines for MFBs
  • IFRS 9 (where applicable)
  • Consumer protection and fair lending requirements
• Act as a key liaison with Internal Audit, External Auditors, Regulators, and Credit Bureaus on credit risk matters.
• Support regulatory examinations, audits, and implementation of audit recommendations.

Team Leadership & Cross-Functional Collaboration

• Lead and develop the Credit Risk team, ensuring clear roles, accountability, and performance management.
• Partner closely with Product, Operations, Collections, Finance, IT, and Business teams to ensure balanced risk-return outcomes.
• Provide guidance and training on credit risk principles, policy compliance, and risk ownership across the organization.
• Foster a strong credit risk culture focused on discipline, data-driven decisions, and sustainability.

Required Qualifications & Experience

Education

• Bachelor’s degree in Finance, Accounting, Economics, Mathematics, Statistics, or related field
• Master’s degree (MBA, MSc) is an advantage

Professional Certifications (Preferred)

• ACA, ACCA, FRM, PRM, or equivalent

Experience

• Minimum of 8–10 years experience in credit risk, lending, or risk management within banking, fintech, or financial services
• Proven experience managing credit risk portfolios, preferably in digital or SME lending
• Prior experience in a leadership or senior risk role is required

Core Competencies & Skills

• Strong understanding of credit risk frameworks and CBN regulations
• Advanced analytical and data interpretation skills
• Sound judgment and decision-making ability
• Strong stakeholder engagement and communication skills
• High ethical standards and independence
• Ability to operate in a fast-paced, technology-driven environment

What We Can Offer You

• Culture: We put our people first and prioritize the well-being of every team member. We’ve built a company where all voices are heard, and we look out for one another. Above all, we are human.
• Learning: We have a learning- and development-focused environment with an emphasis on knowledge sharing and training.
• Compensation: You’ll receive an attractive salary, pension, health insurance, and an annual bonus, plus other benefits.

What to expect in the hiring process

• A preliminary phone call with the recruiter.
• An interview with the hiring team.
• An interview with a member of our executive team.

Moniepoint Inc. is an equal-opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees and candidates.

Who We Are

Moniepoint is Africa’s all-in-one financial ecosystem, empowering businesses and their customers with seamless payment, banking, credit, and management tools. In 2023, we processed $182 billion and are Nigeria’s largest merchant acquirer. We are on a mission to create financial happiness for everyone, everywhere.

What We Do

At Moniepoint, we are a customer-focused community dedicated to crafting solutions that redefine our industry. We leverage artificial intelligence and data-driven best practices to support our businesses, from providing credit and overdrafts to ensuring every transaction is secure.

Curious about what makes Moniepoint an incredible place to work? Check out our stories on how we cultivate a culture of innovation, teamwork, and growth.

Job Title: Implementation Officer
Reports To: Lead, Onboarding
Location: Delta State & Rivers State (Hybrid Model)

Job Purpose

The Implementation Officer ensures new retail customers successfully adopt Moniebook POS into their daily store operations through structured, high-touch onboarding experiences. This role bridges the gap between sales and long-term customer success by transforming newly signed customers into confident, active users who derive maximum value from the platform within their first 30-60 days.

Operating as the customer's primary guide during the critical early adoption phase, you will understand each retailer's unique operational needs, configure Moniebook to fit their workflow, deliver effective training, and drive product adoption that sets the foundation for retention and expansion. Success is measured by activation rates, time-to-value, feature adoption depth, and seamless handoffs to Account Managers.

Key Responsibilities

• Onboarding Program Design & Execution: Create and execute tailored onboarding plans that guide customers from signup to full operational usage. Define clear milestones, timelines, and success metrics for each customer's onboarding journey.
• Product Setup & Configuration: Guide customers through initial Moniebook POS setup.
• Training Delivery & Enablement: Conduct engaging live training sessions (both one-on-one and group) that educate retail staff on core Moniebook features, best practices, and operational workflows. Create an environment where users feel confident and empowered to use the POS system independently.
• Adoption Monitoring & Progress Tracking: Monitor customer usage data, transaction volume, feature adoption, and engagement signals. Proactively identify at-risk customers showing low adoption and intervene with targeted support to get them back on track.
• Relationship Building & Trust Establishment: Build strong, trust-based relationships with key stakeholders during the onboarding period. Be responsive, empathetic, and solutions-oriented in addressing concerns and questions.
• Issue Resolution & Escalation Management: Provide troubleshooting support for technical issues, user errors, or configuration challenges during onboarding. Escalate complex technical issues to Product/Engineering teams while maintaining customer communication and managing expectations.
• Documentation & Knowledge Sharing: Maintain accurate records of customer interactions, onboarding progress, configuration details, and issues in CRM/CS platform. Document common customer questions and best practices to improve onboarding resources and internal knowledge base.
• Account Manager Handoff: Execute smooth, well-documented handoffs to the account manager upon onboarding completion. Provide context on customer goals, usage patterns, relationship notes, and any ongoing concerns to ensure continuity of support.
• Feedback Loop & Product Insights: Capture and share customer feedback, feature requests, usability issues, and competitive insights with Product and Account management teams. Act as the voice of the customer to inform product development and onboarding process improvements.

Qualifications

• 2-4 years of experience in customer onboarding, customer success, implementation, or account management roles (preferably in SaaS, retail technology, or POS systems)
• Proven track record of successfully onboarding customers to software platforms and driving product adoption
• Excellent communication and presentation skills with ability to train diverse audiences
• Strong problem-solving and analytical skills, able to diagnose customer challenges and recommend effective solutions
• Customer-first mindset with genuine passion for helping people succeed and delivering exceptional experiences
• Highly organised and detail-oriented, capable of managing multiple onboarding projects simultaneously while maintaining quality
• Self-motivated, proactive, and adaptable, comfortable working independently and taking ownership of customer outcomes
• Technical aptitude and comfort with software tools
• Bachelor's degree in Business, Technology, Communication, or related field (or equivalent work experience) 

Preferred Qualifications

• Experience creating training materials, documentation, or knowledge base content
• Exposure to SaaS onboarding methodologies, customer health scoring, or CS best practices
• The candidate should be based in either Rivers - Obio/Akpor / East-West Rd, Iwofe / Ada George, Delta - Warri / Effurun / Ekpan, Asaba & Okpanam, or Agbor / Boji-Boji

About You

• You're deeply customer-obsessed, you measure your success by your customers' success and genuinely care about their outcomes
• You're an exceptional teacher and communicator who can explain complex concepts simply and make technology accessible to non-technical users
• You're naturally empathetic and patient, you understand that change is hard and meet customers where they are with understanding and support
• You're process-driven but flexible, you follow structured onboarding frameworks while adapting to each customer's unique needs and pace
• You thrive on problem-solving and troubleshooting, you're resourceful, persistent, and don't give up until the customer succeeds
• You're a team player who collaborates seamlessly across Sales, Product, Support, and Account managers to deliver great customer experiences
• You're energised by fast-paced, dynamic environments where no two days are the same and continuous learning is the norm
• You take initiative and ownership. When you see a problem or an opportunity to improve the customer experience, you act on it

What Success Looks Like

• 90%+ of onboarded customers reach 'active user' status (defined by processing transactions and using key features) within their first 30 - 60 days
• Customers go live with Moniebook POS in their retail operations within the target onboarding timeline (typically 1-2 weeks from signup)
• Customers actively use 3+ core Moniebook features by the end of onboarding, demonstrating comprehensive platform adoption beyond basic transactions
• Achieve a 4.5+ average rating score on post-onboarding surveys.
• Customers you onboard show <5% churn rate in first 90 days post-onboarding, indicating strong early-stage retention
• Account Managers rate your handoff documentation and communication as excellent, enabling seamless transition to long-term retention
• You regularly identify onboarding friction points and contribute actionable recommendations that improve our onboarding playbooks, training materials, or product experience

What we can offer you

• Culture: We put our people first and prioritize the well-being of every team member. We’ve built a company where all voices are heard, and we look out for one another. Above all, we are human.
• Learning: We have a learning- and development-focused environment with an emphasis on knowledge sharing and training.
• Compensation: You’ll receive an attractive salary, pension, health insurance, and an annual bonus, plus other benefits.

What to expect in the hiring process

• A preliminary phone call with the recruiter.
• An interview with the hiring team.
• An interview with a member of our executive team.

Moniepoint Inc. is an equal-opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees and candidates.

Who We Are

Moniepoint is Africa’s all-in-one financial ecosystem, empowering businesses and their customers with seamless payment, banking, credit, and management tools. In 2023, we processed $182 billion and are Nigeria’s largest merchant acquirer. We are on a mission to create financial happiness for everyone, everywhere.

What We Do

At Moniepoint, we are a customer-focused community dedicated to crafting solutions that redefine our industry. We leverage artificial intelligence and data-driven best practices to support our businesses, from providing credit and overdrafts to ensuring every transaction is secure.

Curious about what makes Moniepoint an incredible place to work? Check out our stories on how we cultivate a culture of innovation, teamwork, and growth.

Role Overview

We are seeking a diligent and ethically grounded professional to serve as a key link between our risk oversight framework and field operations. This role is responsible for proactively identifying and investigating cases of misconduct—among Business Relationship Managers (BRMs), reviewing their performance data, and ensuring alignment with internal control standards.

This is a hands-on role that requires a strong presence in the field, critical thinking, and the ability to distill field observations into actionable risk insights.

Key Responsibilities

Investigations & Field Monitoring

• Lead targeted investigations into suspected misconduct including double-dealing, agent impersonation, unauthorized onboarding, and unethical field behavior.
• Conduct unannounced field inspections and validation exercises to verify BRM claims, agent status, and compliance with policies.
• Interview field stakeholders (agents, merchants, supervisors) to gather intelligence and document findings in a structured, objective format.

Risk-Based Data Review

• Analyze BRM activity reports and operational metrics to detect irregularities, risk exposures, or behavioral red flags.
• Correlate field data with internal dashboards and reporting systems to ensure integrity, accuracy, and completeness.
• Flag suspicious trends for escalation and further review by Risk, Compliance, or Internal Audit teams.

Internal Control Testing

• Assess the effectiveness of controls guiding BRM activities and agent lifecycle processes (recruitment, management, offboarding).
• Recommend enhancements to close control gaps, prevent repeat incidents, and support sustainable field governance.
• Collaborate with process owners to roll out improved monitoring tools and corrective measures.

Reporting & Escalation

• Prepare concise, evidence-backed investigation reports, highlighting the root cause, impact, and recommended action steps.
• Maintain secure logs of field engagements, complaint resolutions, and closed investigations.
• Contribute to quarterly risk dashboards and field control assessments for management and board reporting.

Stakeholder Liaison

• Serve as the first line contact for risk-related concerns from regional leads, area managers, and frontline employees.
• Build trust with BRMs while maintaining professional distance to ensure objectivity and ethical independence.
• Provide risk insights to performance, disciplinary, or compliance processes where applicable.

Candidate Profile

Qualifications

• Bachelor’s degree in Risk Management, Internal Control, Business Administration, Finance, Criminology, or a related field.
• Minimum 3 years of experience in internal control, field audit, risk monitoring, or investigative roles within financial services, fintech, or agent networks.

Skills and Attributes

• Strong investigative mindset with excellent analytical and problem-solving skills.
• High integrity, discretion, and professionalism in managing sensitive information.
• Field experience and comfort working with informal environments and diverse stakeholders.
• Proficiency in Excel and/or basic analytics tools (Power BI, Tableau, or similar platforms is a plus).
• Excellent report writing and verbal communication skills.

Preferred Experience

• Prior exposure to agent banking, POS distribution networks, or BRM performance frameworks.
• Experience managing whistleblowing complaints or conducting workplace misconduct investigations.
• Familiarity with regulatory requirements around internal control, risk management, and field operations.
• Ability to speak Hausa, Igbo or Yoruba

What we can offer you

• Culture: We put our people first and prioritize the well-being of every team member. We’ve built a company where all voices are heard, and we look out for one another. Above all, we are human.
• Learning: We have a learning- and development-focused environment with an emphasis on knowledge sharing and training.
• Compensation: You’ll receive an attractive salary, pension, health insurance, and an annual bonus, plus other benefits.

What to expect in the hiring process

• A preliminary phone call with the recruiter.
• An interview with the hiring team.
• An interview with a member of our executive team.

Moniepoint Inc. is an equal-opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees and candidates.

Who We Are

Moniepoint is Africa’s all-in-one financial ecosystem, empowering businesses and their customers with seamless payment, banking, credit, and management tools. In 2023, we processed $182 billion and are Nigeria’s largest merchant acquirer. We are on a mission to create financial happiness for everyone, everywhere.

What We Do

At Moniepoint, we are a customer-focused community dedicated to crafting solutions that redefine our industry. We leverage artificial intelligence and data-driven best practices to support our businesses, from providing credit and overdrafts to ensuring every transaction is secure.

Curious about what makes Moniepoint an incredible place to work? Check out our stories on how we cultivate a culture of innovation, teamwork, and growth.

Role Overview

We are seeking a diligent and ethically grounded professional to serve as a key link between our risk oversight framework and field operations. This role is responsible for proactively identifying and investigating cases of misconduct—among Business Relationship Managers (BRMs), reviewing their performance data, and ensuring alignment with internal control standards.

This is a hands-on role that requires a strong presence in the field, critical thinking, and the ability to distill field observations into actionable risk insights.

Key Responsibilities

Investigations & Field Monitoring

• Lead targeted investigations into suspected misconduct including double-dealing, agent impersonation, unauthorized onboarding, and unethical field behavior.
• Conduct unannounced field inspections and validation exercises to verify BRM claims, agent status, and compliance with policies.
• Interview field stakeholders (agents, merchants, supervisors) to gather intelligence and document findings in a structured, objective format.

Risk-Based Data Review

• Analyze BRM activity reports and operational metrics to detect irregularities, risk exposures, or behavioral red flags.
• Correlate field data with internal dashboards and reporting systems to ensure integrity, accuracy, and completeness.
• Flag suspicious trends for escalation and further review by Risk, Compliance, or Internal Audit teams.

Internal Control Testing

• Assess the effectiveness of controls guiding BRM activities and agent lifecycle processes (recruitment, management, offboarding).
• Recommend enhancements to close control gaps, prevent repeat incidents, and support sustainable field governance.
• Collaborate with process owners to roll out improved monitoring tools and corrective measures.

Reporting & Escalation

• Prepare concise, evidence-backed investigation reports, highlighting the root cause, impact, and recommended action steps.
• Maintain secure logs of field engagements, complaint resolutions, and closed investigations.
• Contribute to quarterly risk dashboards and field control assessments for management and board reporting.

Stakeholder Liaison

• Serve as the first line contact for risk-related concerns from regional leads, area managers, and frontline employees.
• Build trust with BRMs while maintaining professional distance to ensure objectivity and ethical independence.
• Provide risk insights to performance, disciplinary, or compliance processes where applicable.

Candidate Profile

Qualifications

• Bachelor’s degree in Risk Management, Internal Control, Business Administration, Finance, Criminology, or a related field.
• Minimum 3 years of experience in internal control, field audit, risk monitoring, or investigative roles within financial services, fintech, or agent networks.

Skills and Attributes

• Strong investigative mindset with excellent analytical and problem-solving skills.
• High integrity, discretion, and professionalism in managing sensitive information.
• Field experience and comfort working with informal environments and diverse stakeholders.
• Proficiency in Excel and/or basic analytics tools (Power BI, Tableau, or similar platforms is a plus).
• Excellent report writing and verbal communication skills.
• Must reside in Bauchi

Preferred Experience

• Prior exposure to agent banking, POS distribution networks, or BRM performance frameworks.
• Experience managing whistleblowing complaints or conducting workplace misconduct investigations.
• Familiarity with regulatory requirements around internal control, risk management, and field operations.
• Ability to speak Hausa, Igbo or Yoruba

What we can offer you

• Culture: We put our people first and prioritize the well-being of every team member. We’ve built a company where all voices are heard, and we look out for one another. Above all, we are human.
• Learning: We have a learning- and development-focused environment with an emphasis on knowledge sharing and training.
• Compensation: You’ll receive an attractive salary, pension, health insurance, and an annual bonus, plus other benefits.

What to expect in the hiring process

• A preliminary phone call with the recruiter.
• An interview with the hiring team.
• An interview with a member of our executive team.

Moniepoint Inc. is an equal-opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees and candidates.

Who we are

Moniepoint Inc. is Africa’s all-in-one financial ecosystem, helping 10 million businesses and individuals access seamless payments, banking, credit, and business management tools since 2019.

As Nigeria’s largest merchant acquirer, it powers most of the country’s Point of Sale (POS) transactions. Through its subsidiaries, Moniepoint Inc. processes $22 billion monthly for its customers while operating profitably.

About the role : 

At Moniepoint, data is at the core of everything we do. We are a customer-centric company, and your work will enable our teams to make informed, data-driven decisions that directly impact the success of our business. We’re looking for an experienced Senior Data Scientist who’s excited to solve meaningful problems, collaborate across teams, and turn complex data into clear, actionable insights. You’ll work at the intersection of data, product, and engineering to uncover insights, guide strategic decisions, and develop models that enhance user experience and business outcomes.

Curious about what makes Moniepoint an incredible place to work? Check out posts on how we cultivate a culture of innovation, teamwork, and growth.

What You’ll Do

• Lead high-impact projects: Design and deliver end-to-end data science solutions that support product innovation and business strategy.
• Uncover insights: Analyze large, complex datasets to identify trends, surface opportunities, and influence key decisions.
• Build models: Develop and deploy predictive and prescriptive models using machine learning and statistical techniques.
• Enable experimentation: Design A/B tests and causal inference studies to help teams learn quickly and make informed choices.
• Collaborate cross-functionally: Work closely with product managers, engineers, and business leaders to understand goals and deliver data-driven solutions.
• Promote data fluency: Build dashboards, tools, and frameworks to enable self-service analytics and scale your impact across teams.

To succeed in this role, you should have

• 5+ years of experience as a Data Scientist, ideally in fast-paced or high-growth environments
• Proficiency in SQL and experience working with large-scale data systems (e.g., Redshift, BigQuery, Snowflake).
• Strong analytical and statistical skills; fluency in Python or R.
• Experience with machine learning libraries (e.g., scikit-learn, XGBoost) and data visualization tools (e.g., Tableau, Looker, Plotly).
• Solid understanding of experimental design, hypothesis testing, and causal inference.
• Ability to distill complex data problems into clear, actionable insights.
• BSc/MSc/PhD in a quantitative field such as Statistics, Computer Science, Mathematics, Economics, or similar.

Experience with the following would be a plus

• Experience with deep learning, NLP, or time-series forecasting.
• Knowledge of tools for building production data pipelines (e.g., Airflow, dbt).
• Familiarity with business domains like fintech, e-commerce, healthcare, etc.

What we can offer you

• Culture - We put our people first and prioritize the well-being of every team member. We have built a company where all opinions carry weight and where all voices are heard. We value and respect each other and always look out for one another. Above all, we are human.
• Learning - We have a learning and development-focused environment with an emphasis on knowledge sharing, training, and regular internal technical talks.
• Compensation - You’ll receive an attractive salary, pension, health insurance, annual bonus, plus other benefits.
• The opportunity to drive impact through data in a high-growth environment.
• A collaborative culture with room to grow and experiment.
• Access to rich data and a modern analytics stack.

What to expect in the hiring process

• A preliminary phone call with the recruiter
• A coding exercise on HackerRank – covering core data science theory (math, statistics, linear algebra) and Python fundamentals (data structures & algorithms).
• A take-home assignment
• A technical interview with a Lead in our Engineering Team to review your take-home assignment in depth
• A behavioural and technical interview with a member of our Executive team

Moniepoint is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees and candidates.

Who we are

Moniepoint is an all-in-one financial services platform for emerging markets and the second-fastest growing company in Africa.
Since 2019, Moniepoint’s technology has powered over 3 million people, offering personal and business banking, payment, credit, and business management tools to help them succeed. Moniepoint processed $182 billion in 2023 and currently processes most of the POS transactions in Nigeria.

About the role

This is a high-impact leadership role responsible for owning and driving the strategy, execution, and culture of Quality Assurance across our Engineering teams. You will lead a team of smart, detail-oriented QA Analysts and Engineers, ensuring the products we build meet the highest standards of quality and reliability. You’ll be working directly with developers, product managers, and engineering leadership to make sure everything we ship to our users is production-ready and delivers happiness.

Curious about what makes Moniepoint an incredible place to work? Check out posts on how we cultivate a culture of innovation, teamwork, and growth.

What you’ll get to do

• Lead the QA function across multiple engineering teams – drive quality standards, strategies, and frameworks that scale.
• Mentor and manage QA Analysts and Engineers – help them grow into the best versions of themselves through coaching, feedback, and career development.
• Design and enforce test strategies, including manual and automated testing, regression, performance, and exploratory testing.
• Build out meaningful dashboards and metrics to measure QA performance: test cases written and executed, bug leakage, regression rates, and more.
• Collaborate closely with engineers to serve as a gatekeeper of quality, reviewing product requirements, technical documentation, and code when necessary.
• Drive continuous improvement in QA processes, tools, and team dynamics.
• Ensure deep product understanding within the QA team so test cases are not only thorough but also relevant and user-centric.
• Promote a strong quality culture by working hand-in-hand with engineering, product, and business stakeholders
• Turn data into insight by effectively transforming test metrics into dashboards and reports that guide team performance and product health.

To succeed in this role, you should have

• Experience leading and scaling a QA team in a fast-paced, tech-driven environment.
• A background (previous experience) as a QA Analyst or Engineer, you understand the job from the inside out.
• Experience designing and evaluating test strategies and measuring test effectiveness.
• Strong technical depth, you understand how software works and are familiar with the fundamentals (APIs, microservices, infrastructure).
• Solid analytical skills, you can connect the dots, interpret patterns in data, and ask the right questions to drive clarity and solutions.
• A mentorship-first mindset, you’ve built and led strong, collaborative teams and care deeply about your team’s growth.
• Hands-on experience with creating QA frameworks, building test dashboards, and defining success metrics.
• High integrity and emotional intelligence, you’re candid, constructive, and deeply aligned with team and company culture.
• Strong performance management experience, you can assess, evaluate, and coach team members using clear KPIs and deliverables.
• Proactivity, you don’t wait to be told what to do; you’re constantly thinking about what’s next and how we can improve.

Key requirements

• 10+ years of experience in Quality Engineering, including 4–5 years leading engineering teams, with a strong track record of building, mentoring, and scaling high-performing teams.
• Strong programming skills in Java with a focus on tooling and automation
• Strong experience in testing APIs, microservices, mobile native, and web applications.
• Proficiency in working with Linux/Unix environments and cloud infrastructure (GCP, Docker).
• Strong knowledge of SQL, NoSQL databases, and pub-sub technologies.
• Experience in non-functional testing, including performance, security, and monitoring/alerting.
• Knowledge of CI/CD pipelines (Jenkins / GitHub Actions / Harness).
• Familiarity with AI/ML-based test generation or test impact analysis.
• Strong experience in Agile/Scrum methodologies and leading small-to-medium teams.
• Strong technical experience, including hands-on coding and a solid understanding of software development.
• Proven ability to foster collaboration, trust, and transparency across diverse teams.
• Experience owning and overseeing system architecture for large-scale, secure, and scalable platforms.
• Ability to mentor, recruit, and grow engineering talent in an environment that prioritizes continuous learning.

What we can offer you

• Culture - We put our people first and prioritize the well-being of every team member. We’ve built a company where all opinions carry weight and where all voices are heard. We value and respect each other and always look out for one another. Above all, we are human.
• Learning - We have a learning and development-focused environment with an emphasis on knowledge sharing, training, and regular internal technical talks.
• Compensation - You’ll receive an attractive salary, pension, health insurance, paid leave, plus other benefits.

What to expect in the hiring process

• Stage 1: A preliminary phone call with one of our recruiters.
• Stage 2: Technical and product interview
• Stage 3: Leadership and execution interview
• Stage 4: Culture interview

Moniepoint is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees and candidates.

#LI-Remote

Who We Are

Moniepoint is Africa’s all-in-one financial ecosystem, empowering businesses and their customers with seamless payment, banking, credit, and management tools. In 2023, we processed $182 billion and are Nigeria’s largest merchant acquirer. We are on a mission to create financial happiness for everyone, everywhere.

What We Do

At Moniepoint, we are a customer-focused community dedicated to crafting solutions that redefine our industry. We leverage artificial intelligence and data-driven best practices to support our businesses, from providing credit and overdrafts to ensuring every transaction is secure.

Curious about what makes Moniepoint an incredible place to work? Check out our stories on how we cultivate a culture of innovation, teamwork, and growth.

Location: Hybrid (with scheduled HQ report)

Role Overview

The Team Lead – Field Risk & Internal Control provides strategic and operational leadership over field-based risk monitoring activities related to the marketing network in the field. The role is responsible for supervising investigations into misconduct and double-dealing, ensuring consistent application of internal control standards, and translating field-level intelligence into actionable risk insights for management.

This role serves as the control owner for overseeing the field marketing team, ensuring investigations are risk-based, evidence-driven, and aligned with internal governance frameworks.

Key Responsibilities

Team Leadership & Oversight

• Provide day-to-day supervision, guidance, and performance management for Field Risk & Internal Control Associates. 
• Review investigation plans, fieldwork scope, and evidence quality to ensure consistency and objectivity. 
• Approve investigation conclusions and ensure appropriate escalation of high-risk cases. 
• Build team capability through coaching, on-the-job training, and structured feedback.

Investigation Governance & Quality Assurance

• Oversee investigations into BRM misconduct, including double-dealing, unethical field behavior, unauthorized agent onboarding, or policy breaches.
• Oversee BRM-related whistleblowing cases, ensuring confidentiality, non-retaliation, and alignment with whistleblowing policy.
• Ensure investigations follow approved protocols, documentation standards, and confidentiality requirements.
• Validate evidence, interview summaries, and findings before submission to senior management or disciplinary panels.
• Ensure proper evidence preservation, documentation standards, and chain-of-custody practices to support disciplinary or legal actions
• Act as the second-level reviewer for sensitive or complex cases.
• Attend to disciplinary cases involving field staff

Risk Analytics & Thematic Review

• Review BRM field data, dashboards, and investigation outcomes to identify recurring themes, emerging risks, and systemic control gaps.
• Coordinate periodic thematic reviews (e.g., double-dealing trends, onboarding abuse, agent complaints).
• Translate field findings into control improvement recommendations and risk mitigation plans.
• Support development and maintenance of BRM risk indicators and field risk dashboards.

Internal Control & Process Improvement

• Assess the effectiveness of internal controls governing BRM activities and agent lifecycle management.
• Partner with Operations, Sales, Compliance, and HR to strengthen preventive and detective controls.
• Track remediation actions and ensure timely closure of identified control weaknesses.
• Contribute to updates of SOPs, investigation manuals, and field control frameworks.

Reporting & Senior Stakeholder Engagement

• Prepare consolidated reports on field investigations, misconduct trends, and risk exposure for senior management and committees.
• Provide risk-based input into disciplinary decisions, policy reviews, and performance management processes.
• Act as the primary escalation point for significant field risk incidents involving BRMs.
• Support Internal Audit and external reviewers during field-related audits or regulatory reviews.

Candidate Profile

Experience and Qualifications

• Bachelor’s degree in Risk Management, Accounting, Law, Business Administration, or a related field. 
• Experience managing whistleblowing or misconduct investigation frameworks. 
• Familiarity with risk and control frameworks (COSO, Three Lines Model, Operational Risk). 
• Experience supporting disciplinary committees or senior risk forums. 
• Minimum of 6–8 years’ experience in internal control, operational risk, investigations, internal audit, or compliance within financial services or fintech. 
• At least 2 years in a supervisory or team-lead role.

Skills and Attributes

• Strong judgment and decision-making capability in sensitive investigation matters.
• Advanced analytical skills with the ability to interpret field data and risk trends.
• High ethical standards, discretion, and independence.
• Excellent report writing, stakeholder communication, and escalation management skills.
• Practical understanding of agent banking, POS distribution, or field sales structures.

What we can offer you

Culture: We put our people first and prioritize the well-being of every team member. We’ve built a company where all opinions carry weight and where all voices are heard. We value and respect each other and always look out for one another. Above all, we are human.

Learning: We have a learning and development-focused environment with an emphasis on knowledge sharing, training, and regular internal technical talks.

Compensation: You’ll receive an attractive salary, pension, health insurance, annual bonus, plus other benefits.

What to expect in the hiring process

• A preliminary phone call with the recruiter.
• An interview with the operations lead.
• A behavioural and technical interview with the business lead.

Moniepoint is an equal-opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees and candidates.

Who We Are

Moniepoint is Africa’s all-in-one financial ecosystem, empowering businesses and their customers with seamless payment, banking, credit, and management tools. In 2023, we processed $182 billion and are Nigeria’s largest merchant acquirer. We are on a mission to create financial happiness for everyone, everywhere.

What We Do

At Moniepoint, we are a customer-focused community dedicated to crafting solutions that redefine our industry. We leverage artificial intelligence and data-driven best practices to support our businesses, from providing credit and overdrafts to ensuring every transaction is secure.

Curious about what makes Moniepoint an incredible place to work? Check out our stories on how we cultivate a culture of innovation, teamwork, and growth.

Location: Hybrid (with scheduled HQ report)

Role Overview

The Team Lead – Field Risk & Internal Control provides strategic and operational leadership over field-based risk monitoring activities related to the marketing network in the field. The role is responsible for supervising investigations into misconduct and double-dealing, ensuring consistent application of internal control standards, and translating field-level intelligence into actionable risk insights for management.

This role serves as the control owner for field marketing team oversight, ensuring investigations are risk-based, evidence-driven, and aligned with internal governance frameworks.

Key Responsibilities

Team Leadership & Oversight

• Provide day-to-day supervision, guidance, and performance management for Field Risk & Internal Control Associates. 
• Review investigation plans, fieldwork scope, and evidence quality to ensure consistency and objectivity. 
• Approve investigation conclusions and ensure appropriate escalation of high-risk cases. 
• Build team capability through coaching, on-the-job training, and structured feedback.

Investigation Governance & Quality Assurance

• Oversee investigations into BRM misconduct, including double-dealing, unethical field behavior, unauthorized agent onboarding, or policy breaches.
• Oversee BRM-related whistleblowing cases, ensuring confidentiality, non-retaliation, and alignment with whistleblowing policy.
• Ensure investigations follow approved protocols, documentation standards, and confidentiality requirements.
• Validate evidence, interview summaries, and findings before submission to senior management or disciplinary panels.
• Ensure proper evidence preservation, documentation standards, and chain-of-custody practices to support disciplinary or legal actions
• Act as the second-level reviewer for sensitive or complex cases.
• Attend to disciplinary cases involving field staff

Risk Analytics & Thematic Review

• Review BRM field data, dashboards, and investigation outcomes to identify recurring themes, emerging risks, and systemic control gaps.
• Coordinate periodic thematic reviews (e.g., double-dealing trends, onboarding abuse, agent complaints).
• Translate field findings into control improvement recommendations and risk mitigation plans.
• Support development and maintenance of BRM risk indicators and field risk dashboards.

Internal Control & Process Improvement

• Assess the effectiveness of internal controls governing BRM activities and agent lifecycle management.
• Partner with Operations, Sales, Compliance, and HR to strengthen preventive and detective controls.
• Track remediation actions and ensure timely closure of identified control weaknesses.
• Contribute to updates of SOPs, investigation manuals, and field control frameworks.

Reporting & Senior Stakeholder Engagement

• Prepare consolidated reports on field investigations, misconduct trends, and risk exposure for senior management and committees.
• Provide risk-based input into disciplinary decisions, policy reviews, and performance management processes.
• Act as the primary escalation point for significant field risk incidents involving BRMs.
• Support Internal Audit and external reviewers during field-related audits or regulatory reviews.

Candidate Profile

Experience and Qualifications

• Bachelor’s degree in Risk Management, Accounting, Law, Business Administration, or a related field. 
• Experience managing whistleblowing or misconduct investigation frameworks. 
• Familiarity with risk and control frameworks (COSO, Three Lines Model, Operational Risk). 
• Experience supporting disciplinary committees or senior risk forums. 
• Minimum of 6–8 years’ experience in internal control, operational risk, investigations, internal audit, or compliance within financial services or fintech. 
• At least 2 years in a supervisory or team-lead role.

Skills and Attributes

• Strong judgment and decision-making capability in sensitive investigation matters.
• Advanced analytical skills with the ability to interpret field data and risk trends.
• High ethical standards, discretion, and independence.
• Excellent report writing, stakeholder communication, and escalation management skills.
• Practical understanding of agent banking, POS distribution, or field sales structures.

What we can offer you

Culture: We put our people first and prioritize the well-being of every team member. We’ve built a company where all opinions carry weight and where all voices are heard. We value and respect each other and always look out for one another. Above all, we are human.

Learning: We have a learning and development-focused environment with an emphasis on knowledge sharing, training, and regular internal technical talks.

Compensation: You’ll receive an attractive salary, pension, health insurance, annual bonus, plus other benefits.

What to expect in the hiring process

• A preliminary phone call with the recruiter.
• An interview with the operations lead.
• A behavioural and technical interview with the business lead.

Moniepoint is an equal-opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees and candidates.

About Sand

Sand Technologies is a global Physical AI company using data and AI to make critical industries work better. We partner with governments, cities and enterprises to improve how essential systems operate across healthcare, water, energy, telecommunications and infrastructure.

Our work delivers proven real-world impact. We have built AI systems that help manage London’s water supply, supported telecom network planning across hundreds of cities, and developed digital healthcare platforms serving tens of millions of people across Africa. From intelligent command centers to AI-powered infrastructure platforms, we help organizations sense, analyze and act in complex environments.

Our people are ambitious, curious and relentlessly practical. Our teams work alongside clients in the field, solving hard problems and deploying solutions that last. With colleagues across Africa, Europe, the UK and the US, we operate across the full stack - from research and engineering to deployment and capability building.

Our mission is simple: to harness AI to solve humanity’s most pressing challenges.

About the role

Sand is scaling rapidly across Africa, partnering with Ministries of Health to deploy the Health Operating System (HOS) — a decision-support and execution platform that transforms how health systems sense, analyze, and act on data. The HOS is already operational across multiple countries, with plans to expand to 15 countries by end of 2026, supported by 80+ Forward Deployed Engineers.

As a Forward Deployed Engineer (FDE), you are the technical spearhead of our client engagement in Nigeria. Unlike our roaming FDE roles, this is a permanently embedded position. You will be based full-time within the Ministry of Health in Nigeria, becoming a long-term extension of the client's operational team. Your mandate is to build deep institutional relationships, develop comprehensive understanding of the national health system, and deliver sustained value over an extended engagement — not just rapid sprints, but lasting transformation.

This is not staff augmentation. You are an amalgamation of three roles:

1. The Software Engineer — Deep technical acumen to build and deploy production-grade solutions using Sand's product suite
2. The Product Manager — Strategic foresight to understand client problems, influence business objectives, and identify expansion opportunities
3. The Consultant — Client-facing finesse to navigate complex stakeholder relationships, manage scope, and transfer knowledge

Your primary mission is to prove our value fast, delivering functional solutions rapidly using Sand's products, playbooks, and tools, and then maturing those solutions into mission-critical infrastructure that the Ministry depends on daily. Over time, you become the institutional memory of the deployment — the person who understands the data landscape, the stakeholder dynamics, and the operational realities better than anyone.

Who We're Looking For

The Forward Deployed Engineer is a highly ambitious individual. You are someone who is deeply keen on learning — someone who dives in headfirst to solve some of the hardest, most complex problems in global health. You thrive on understanding the technology, understanding the stakeholders, understanding our product suite, and weaving all three together to deliver solutions that change how health systems operate.

This role is not for someone looking for comfort or routine. It is for someone who wants to step outside of their comfort zone, build something they can be proud of, and grow faster than they thought possible. The FDE programme is a career accelerator — an intensive rotation that exposes you to technical depth, strategic thinking, and client leadership in equal measure, all while working on problems that matter for millions of people.

For this permanently embedded role, you also need the maturity and resilience to sustain deep client relationships over months and years — not just weeks. You will become the face of Sand in Nigeria, and that requires patience, cultural fluency, and the ability to navigate institutional complexity while maintaining momentum.

Key Responsibilities

Serve as Sand's Permanent Technical Presence in Nigeria

• Embed full-time within the Ministry of Health, becoming a trusted member of the client's extended team
• Develop deep, longitudinal understanding of the national health data landscape, institutional dynamics, and operational priorities
• Build and maintain relationships across all levels of the Ministry — from frontline data officers to senior leadership
• Act as the primary technical point of contact for all Sand activities in-country, coordinating with launchers, country directors, and visiting FDE teams

Drive On-Site Value Delivery

• Rapidly unlock, explore, and integrate client data sources (e.g., DHIS2, SCADA systems, network management platforms, operational databases)
• Understand client problems through prototyping and rapid value delivery — deploying POCs and MVPs using Sand's product components and playbooks
• Transition initial solutions into hardened, production-grade systems that the Ministry relies on daily
• Own the long-term health of deployed solutions — monitoring adoption, troubleshooting issues, and iterating based on user feedback
• Deliver and track value generated through deployment of Sand products

Enable Product-Led Growth

• Lead with Sand's existing product suite — know the products by heart and where each solution is most effective for the domain you're deployed in
• Document learnings, client challenges, and successful solutions as reusable patterns for the broader FDE community
• Drive discovery and expansion by uncovering new opportunities on the ground

Build Local Capacity and Sustainability

• Work alongside Ministry teams to co-create solutions and progressively transfer knowledge, ensuring they can operate and maintain systems independently
• Identify, recruit, and mentor local data engineers, scientists, and analysts to build sustainable in-country capacity
• Develop training materials and documentation tailored to the local context, language, and skill level
• Be the continuity that ensures handover isn't a cliff — you bridge the gap between Sand's deployment and the Ministry's long-term ownership

Feed the Platform Feedback Loop

• Channel field learnings back to improve the core product through structured mechanisms (Technical Deep Dives, Solution Swarms, pattern documentation)
• Turn "gravel roads" into "paved superhighways" — document solution patterns so the next FDE can move faster
• Contribute field feedback that influences 30% of the product roadmap

Requirements — Essential

• Bachelor's degree in Computer Science, Engineering, Information Systems, or related technical field
• 5+ years of experience in software engineering, data engineering, data science, system deployment, or technical leadership
• Proficiency in at least one of: Python, SQL/PostgreSQL, JavaScript — with ability to write production-grade code
• Strong problem-solving skills with a bias toward action and rapid prototyping
• Excellent communication and stakeholder management skills — comfortable presenting to senior government or corporate stakeholders and translating between technical and non-technical audiences
• Experience working with or deploying to government, public sector, or large institutional clients
• Proven ability to lead local technical teams and build capacity
• Willingness to relocate and be permanently based in Nigeria for the duration of the engagement (12-24+ months)
• Language: Local language proficiency is a significant advantage

Requirements — Preferred

• Experience with data integration, ETL pipelines, and working with diverse data sources
• Experience in one or more of Sand's focus domains: health informatics/digital health, water utility operations, telecommunications network operations, or energy systems
• Familiarity with domain-specific platforms (e.g., DHIS2, OpenMRS for health; SCADA, GIS for water/energy; OSS/BSS for telecom)
• Experience with BI and dashboarding tools, particularly Apache Superset
• Experience with data transformation tools such as dbt or Airflow
• Comfort working with data dictionaries, reporting requirements, and identifying common data quality issues
• Knowledge of data security, privacy, and interoperability standards (e.g., FHIR for healthcare, GDPR, local data sovereignty requirements)
• Experience operating in resource-constrained environments (unreliable power, limited connectivity)

Work Environment

This is a permanently embedded role. You will work on-site at the Ministry of Health in Nigeria 4 days per week, with 1 day for focused remote work, internal collaboration, and knowledge sharing with the broader FDE community. You should expect to be based in Nigeria for a minimum of 12-24 months.

You must be self-driven, comfortable operating as Sand's primary technical representative in-country, and disciplined with online collaboration tools to stay connected with the broader Sand team across geographies. Cultural sensitivity, adaptability, and genuine interest in the local context are essential — you are not passing through, you are putting down roots.

About One Acre Fund

Founded in 2006, One Acre Fund equips 5.5 million smallholder farmers to make their farms more productive. Across nine countries that together are home to two-thirds of Africa's farmers, we provide high-quality farm supplies, tree seedlings, accessible credit, modern agronomic training, and a wide range of other agricultural services. On average, this model enables any farmer to increase their income and assets on supported land by more than 35 percent, while permanently improving their resilience. This is all made possible by our team of 9,000+ full-time staff, drawn from diverse backgrounds and professions. To learn more, please see our Why Work Here blog post.

About the Role

You will ensure that market access value chains are analyzed against the winner value chain framework thoroughly and accurately to 1) inform org resourcing decisions, 2) guide Market Access stakeholders on how to strengthen those value chains, and 3) deliver impact for smallholder farmers and especially youth and women.

Responsibilities

Value Chain Analysis

• Analyze our active market access businesses to drive shared understanding of performance and investment conviction across departments.
• Lead diligence on new market access businesses that can create significant demand for farmers' crops, opportunities for women and youth in program countries, and contribute to One Acre Fund's financial sustainability.
• Support financial analysis, including our budgeting cycle and investment cases for CapEx.
• Socialize recommendations with key stakeholders across the organization.

Value Chain Development

• Own a new market access pilot from end-to-end: diligence, design, and delivery in collaboration with country programs. Ensure these activities are aligned with the interests of smallholder farmers and youth and women in particular.
• Support country programs in their value chain development learning on operations, quality/technical management, and unit economics.
• Develop external expert networks to support market intelligence and strengthen execution on sales and market development.

Special Projects

• Contribute your analytical and entrepreneurial talents to critical projects in other market access businesses as needed.

Career Growth and Development

We have a strong culture of constant learning and we invest in developing our people. You’ll have weekly check-ins with your manager, access to mentorship and training programs, and regular feedback on your performance. We hold career reviews every six months, and set aside time to discuss your aspirations and career goals. You’ll have the opportunity to shape a growing organization and build a rewarding long-term career.

Qualifications

Across all roles, these are the general qualifications we look for. For this role specifically, you will have:

• Entrepreneurial appetite and horsepower: you can learn new chains rapidly, navigate ambiguity, and balance multiple priorities.
• Excellent analytical skills: you can build and evaluate decision-grade financial models (especially P&Ls); you can use data coupled with sound business judgment to influence business decisions.
• Excellent interpersonal skills & stakeholder management: proficient at understanding teams' and leaders' priorities as well as exercising indirect influence to align stakeholders.
• Project management & organizational skills.

Preferred Start Date

As soon as possible

Job Location

Flexible: Rwanda or Kenya

Benefits

Health insurance, housing, and comprehensive benefits

Contract Duration

3 Years

Eligibility

One Acre Fund can support a work permit for this role. However, nationals of (or candidates with extensive professional experience in) our countries of operation are preferred.

One Acre Fund never asks candidates to pay any money or pay for tests at any stage of the interview process. Official One Acre Fund emails will always arrive from an @oneacrefund.org address. Please report any suspicious communication here (globalhotline@oneacrefund.org), but do not send applications or application materials to this email address.

Diversity, Equity, Inclusion (DEI), and anti-racism are deeply connected to our organization’s mission and purpose. One Acre Fund aspires to build a culture where all staff feel consistently valued, represented, and connected – so that our team can thrive as professionals, and achieve exceptional impact for the farmers we serve.

We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, marital status, disability, gender, gender identity or expression. We are proud to be an equal opportunity workplace.

Who We Are

Moniepoint is Africa’s all-in-one financial ecosystem, empowering businesses and their customers with seamless payment, banking, credit, and management tools. In 2023, we processed $182 billion and are Nigeria’s largest merchant acquirer. We are on a mission to create financial happiness for everyone, everywhere.

What We Do

At Moniepoint, we are a customer-focused community dedicated to crafting solutions that redefine our industry. We leverage artificial intelligence and data-driven best practices to support our businesses, from providing credit and overdrafts to ensuring every transaction is secure.

Curious about what makes Moniepoint an incredible place to work? Check out our stories on how we cultivate a culture of innovation, teamwork, and growth.

Job Title: Implementation Officer
Reports To: Lead, Onboarding
Location: Kano (Hybrid Model)

Job Purpose

The Implementation Officer ensures new retail customers successfully adopt Moniebook POS into their daily store operations through structured, high-touch onboarding experiences. This role bridges the gap between sales and long-term customer success by transforming newly signed customers into confident, active users who derive maximum value from the platform within their first 30-60 days.

Operating as the customer's primary guide during the critical early adoption phase, you will understand each retailer's unique operational needs, configure Moniebook to fit their workflow, deliver effective training, and drive product adoption that sets the foundation for retention and expansion. Success is measured by activation rates, time-to-value, feature adoption depth, and seamless handoffs to Account Managers.

Key Responsibilities

• Onboarding Program Design & Execution: Create and execute tailored onboarding plans that guide customers from signup to full operational usage. Define clear milestones, timelines, and success metrics for each customer's onboarding journey.
• Product Setup & Configuration: Guide customers through initial Moniebook POS setup.
• Training Delivery & Enablement: Conduct engaging live training sessions (both one-on-one and group) that educate retail staff on core Moniebook features, best practices, and operational workflows. Create an environment where users feel confident and empowered to use the POS system independently.
• Adoption Monitoring & Progress Tracking: Monitor customer usage data, transaction volume, feature adoption, and engagement signals. Proactively identify at-risk customers showing low adoption and intervene with targeted support to get them back on track.
• Relationship Building & Trust Establishment: Build strong, trust-based relationships with key stakeholders during the onboarding period. Be responsive, empathetic, and solutions-oriented in addressing concerns and questions.
• Issue Resolution & Escalation Management: Provide troubleshooting support for technical issues, user errors, or configuration challenges during onboarding. Escalate complex technical issues to Product/Engineering teams while maintaining customer communication and managing expectations.
• Documentation & Knowledge Sharing: Maintain accurate records of customer interactions, onboarding progress, configuration details, and issues in CRM/CS platform. Document common customer questions and best practices to improve onboarding resources and internal knowledge base.
• Account Manager Handoff: Execute smooth, well-documented handoffs to the account manager upon onboarding completion. Provide context on customer goals, usage patterns, relationship notes, and any ongoing concerns to ensure continuity of support.
• Feedback Loop & Product Insights: Capture and share customer feedback, feature requests, usability issues, and competitive insights with Product and Account management teams. Act as the voice of the customer to inform product development and onboarding process improvements.

Qualifications

• 2-4 years of experience in customer onboarding, customer success, implementation, or account management roles (preferably in SaaS, retail technology, or POS systems)
• Proven track record of successfully onboarding customers to software platforms and driving product adoption
• Excellent communication and presentation skills with ability to train diverse audiences
• Strong problem-solving and analytical skills, able to diagnose customer challenges and recommend effective solutions
• Customer-first mindset with genuine passion for helping people succeed and delivering exceptional experiences
• Highly organised and detail-oriented, capable of managing multiple onboarding projects simultaneously while maintaining quality
• Self-motivated, proactive, and adaptable, comfortable working independently and taking ownership of customer outcomes
• Technical aptitude and comfort with software tools
• Bachelor's degree in Business, Technology, Communication, or related field (or equivalent work experience) 

Preferred Qualifications

• Experience creating training materials, documentation, or knowledge base content
• Exposure to SaaS onboarding methodologies, customer health scoring, or CS best practices
• The candidate should be based in either Kano Central, Kano - Ibrahim Taiwo & Kwari

About You

• You're deeply customer-obsessed, you measure your success by your customers' success and genuinely care about their outcomes
• You're an exceptional teacher and communicator who can explain complex concepts simply and make technology accessible to non-technical users
• You're naturally empathetic and patient, you understand that change is hard and meet customers where they are with understanding and support
• You're process-driven but flexible, you follow structured onboarding frameworks while adapting to each customer's unique needs and pace
• You thrive on problem-solving and troubleshooting, you're resourceful, persistent, and don't give up until the customer succeeds
• You're a team player who collaborates seamlessly across Sales, Product, Support, and Account managers to deliver great customer experiences
• You're energised by fast-paced, dynamic environments where no two days are the same and continuous learning is the norm
• You take initiative and ownership. When you see a problem or an opportunity to improve the customer experience, you act on it

What Success Looks Like

• 90%+ of onboarded customers reach 'active user' status (defined by processing transactions and using key features) within their first 30 - 60 days
• Customers go live with Moniebook POS in their retail operations within the target onboarding timeline (typically 1-2 weeks from signup)
• Customers actively use 3+ core Moniebook features by the end of onboarding, demonstrating comprehensive platform adoption beyond basic transactions
• Achieve a 4.5+ average rating score on post-onboarding surveys.
• Customers you onboard show <5% churn rate in first 90 days post-onboarding, indicating strong early-stage retention
• Account Managers rate your handoff documentation and communication as excellent, enabling seamless transition to long-term retention
• You regularly identify onboarding friction points and contribute actionable recommendations that improve our onboarding playbooks, training materials, or product experience

What we can offer you

• Culture: We put our people first and prioritize the well-being of every team member. We’ve built a company where all voices are heard, and we look out for one another. Above all, we are human.
• Learning: We have a learning- and development-focused environment with an emphasis on knowledge sharing and training.
• Compensation: You’ll receive an attractive salary, pension, health insurance, and an annual bonus, plus other benefits.

What to expect in the hiring process

• A preliminary phone call with the recruiter.
• An interview with the hiring team.
• An interview with a member of our executive team.

Moniepoint Inc. is an equal-opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees and candidates.

Who We Are

Moniepoint is Africa’s all-in-one financial ecosystem, empowering businesses and their customers with seamless payment, banking, credit, and management tools. In 2023, we processed $182 billion and are Nigeria’s largest merchant acquirer. We are on a mission to create financial happiness for everyone, everywhere.

What We Do

At Moniepoint, we are a customer-focused community dedicated to crafting solutions that redefine our industry. We leverage artificial intelligence and data-driven best practices to support our businesses, from providing credit and overdrafts to ensuring every transaction is secure.

Curious about what makes Moniepoint an incredible place to work? Check out our stories on how we cultivate a culture of innovation, teamwork, and growth.

Job Purpose

The Inbound Sales Officer responds to customer inquiries coming from various lead channels (website inquiries, partner referrals, social media, events, and other inbound sources) and converts interested prospects into paying Moniebook customers. You will be the first point of contact for people who have expressed interest in our platform, guiding them through product demonstrations, answering questions, and helping them make informed purchase decisions.

Key Responsibilities

• Respond to Inbound Inquiries on schedule, following the outlined business process
• Qualify Leads: Ask thoughtful questions to understand customer needs, budget, timeline, and decision-making process. Determine if our solution is the right fit for their business.
• Conduct Product Demonstrations: Schedule and deliver engaging online demos (via Zoom/Google Meet) that showcase how Moniebook solves customer problems.
• Close Deals: Guide qualified prospects through pricing discussions, address concerns, handle objections, and close sales. Work toward monthly and quarterly sales targets.
• Manage Customer Relationships: Build trust and rapport with prospects throughout the sales process. Follow up consistently, provide excellent service, and ensure smooth handoffs to our Onboarding team after purchase.
• Identify Upsell Opportunities: Recognize when customers could benefit from premium features or additional services and introduce them appropriately during conversations.
• Maintain Accurate Records: Log all customer interactions, update deal stages, and track your pipeline on the tools provided.
• Collaborate Across Teams: Provide feedback on lead quality from different channels. Share common customer questions and insights to help improve our lead generation efforts.
• Continuous Learning: Participate in weekly sales training, practice call reviews with your manager, and continuously improve your Moniebook product knowledge and sales skills.

Qualifications

• 0 - 3 years of work experience in any field (SaaS sales, sales, or fresh graduates welcome)
• Excellent verbal and written communication skills
• Comfortable with technology and learning new software tools quickly.
• Strong listening skills and genuine curiosity to understand customer needs
• Organised and detail-oriented, able to manage multiple conversations simultaneously without dropping the ball
• Bachelor's degree or equivalent work experience preferred 

About You

• You're eager to start a career in tech sales and willing to put in the work to learn and grow
• You're naturally helpful and get satisfaction from solving problems for others
• You're comfortable with rejection, you understand that not every prospect will buy, and you don't take it personally
• You're a team player who shares wins, learns from colleagues, and contributes to a positive office culture
• You're coachable, you actively seek feedback and implement it to improve your performance
• You thrive in a fast-paced environment where no two days are exactly the same

What Success Looks Like (First 90 Days)

• Week 1-2: Complete onboarding and product training. Shadow experienced reps on calls and demos. Begin handling simple inquiries with manager support.
• Week 3-4: Start managing your own leads independently. Conduct your first solo product demos. Close your first deals with coaching.
• Month 2-3: Consistently meet daily activity targets (calls made, emails sent, demos scheduled). Build confidence in handling objections and closing techniques.
• By Day 90: Achieve 80-100% of your monthly sales quota. Demonstrate solid Moniebook product knowledge. Maintain clean CRM records. Receive positive feedback from customers and team members.

What we can offer you

Culture: We put our people first and prioritize the well-being of every team member. We’ve built a company where all opinions carry weight and where all voices are heard. We value and respect each other and always look out for one another. Above all, we are human.

Learning: We have a learning-and-development-focused environment, with an emphasis on knowledge sharing, training, and regular internal technical talks.

Compensation: You’ll receive an attractive salary, pension, health insurance, annual bonus, plus other benefits.

What to expect in the hiring process

• A preliminary phone call with the recruiter.
• An interview with the operations lead.
• A behavioural and technical interview with the business lead.

Moniepoint is an equal-opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees and candidates.