About the Role

As a Channel Sales Manager, National Partners (Midwest) you'll be pivotal in scaling Verkada's reach and impact by developing and managing a network of high-performing LVARs (large value-added resellers). You'll be responsible for driving net new business through the channel—building pipeline and executing strategic plans that result in measurable growth.

This individual contributor role requires strategic thinking and hands-on execution as you collaborate across sales, marketing, and partner teams to grow Verkada’s presence nationally. 

What You’ll Do

In this role, you’ll be at the heart of Verkada’s mission, working hand-in-hand with our sales teams to drive growth and success with channel partners. You’ll be responsible for building pipeline and generating net new business through reseller partners while executing a best-in-class channel strategy. Here’s what you’ll own:

• Drive Net New Pipeline: Proactively identify and generate pipeline with named strategic Large VARs. Collaborate closely with field sales teams to co-sell and close high-value opportunities.
• Execute National Channel Strategy: Develop and manage a focused partner business plan for your territory that aligns with Verkada’s overall GTM objectives and quarterly sales targets.
• Empower Our Partners: Train and enable partner executives, sales teams, and technical stakeholders on Verkada’s full product portfolio, programs, and campaigns to ensure deep engagement and capability across all levels.
• Collaborate Cross-Functionally: Work closely with Verkada’s internal sales, marketing, and pre-sales teams to drive joint activities, including partner events, demand generation campaigns, and customer-facing initiatives.
• Lead with Insight: Conduct regular QBRs and ad-hoc business reviews with partners to align on priorities, track performance, celebrate wins, and identify opportunities for improvement.
• Strengthen the Channel Ecosystem: Influence partner sales teams to prioritize Verkada in key deals and business planning efforts. Leverage insights from the field to recommend improvements to Verkada’s channel tools, incentives, and partner program offerings.
• Drive Awareness and Demand: Lead and participate in regional in-person and virtual events to grow Verkada’s brand awareness, build community, and strengthen relationships with key partner contacts and stakeholders.
• Operate Strategically and Tactically: Own the full lifecycle of partner engagement in your region—from onboarding and enablement to pipeline development and revenue realization.
• This role requires regular travel, estimated to be more than 50% of the time, including both domestic and international destinations as needed. The successful candidate must be comfortable with frequent travel to support business operations, customer and partner engagements and team collaboration. 

What You Bring

• Experience & Success: 5+ years of channel sales or partner management experience with a strong track record of building new business via Security Integrators or IT LVAR partners. Experience managing and growing partners: Sentinel, NTT, World Wide Technologies, AHEAD, or Marco Technologies is highly preferred.
• Recognition, such as President’s Club, is a plus.
• Strategic & Creative Thinking: A process-driven approach, complemented by innovative thinking to create scalable, partner-focused initiatives.
• Relationship-Builder: Ability to influence and engage across all levels—from partner sales reps to executive leadership.
• Technical Fluency: Comfortable navigating product discussions and sales operations. Proficiency in Salesforce, Excel, and business intelligence tools.
• Clear Communicator: Strong verbal and written communication skills with sharp attention to detail and a professional presence.
• Midwest based (near a major city/airport): Must be open to 50% travel across the country.

US Employee Benefits

Verkada is committed to fostering a workplace environment that prioritizes the holistic health and wellbeing of our employees and their families by offering comprehensive wellness perks, benefits, and resources. Our benefits and perks programs include, but are not limited to:

• Healthcare programs that can be tailored to meet the personal health and financial well-being needs - Premiums are 100% covered for the employee under at least one plan and 80% for family premiums under all plans
• Nationwide medical, vision and dental coverage
• Health Saving Account (HSA) with annual employer contributions and Flexible Spending Account (FSA) with tax saving options
• Expanded mental health support
• Paid parental leave policy & fertility benefits
• Time off to relax and recharge through our paid holidays, firmwide extended holidays, flexible PTO and personal sick time
• Professional development stipend
• Fertility Stipend 
• Wellness/fitness benefits
• Healthy lunches provided daily
• Commuter benefits

Additional Information

• You must be independently authorized to work in the U.S. We are unable to sponsor or take over sponsorship of an employment visa for this role, at this time.

Role Overview

The Account-Based Marketing (ABM) Manager is responsible for designing and executing 1:1, 1:few, and 1:many programs that deepen engagement, accelerate pipeline, and drive revenue within a defined set of strategic and high-potential accounts.

Partnering closely with Sales, Revenue Marketing, and cross-functional Marketing teams, this role builds tailored, insight-led programs that reach buying groups across target accounts—spanning developers, technical stakeholders, and executive decision makers.

You are a data-guided, customer-obsessed marketer who enjoys combining strategy with hands-on execution. You’re comfortable working directly with sales leaders, translating account insights into integrated plays, and measuring performance at both the account and program levels.

Key Responsibilities

ABM Strategy & Planning

• Develop and own the ABM strategy for a prioritized list of accounts, aligned to regional and global go-to-market goals
• Segment accounts into 1:1, 1:few, and 1:many motions based on potential, buying stage, and strategic importance
• Partner with Sales leadership and account teams to understand account plans, key initiatives, and decision makers and translate these into ABM plans
• Build annual and quarterly ABM roadmaps, including campaigns, experiences, and executive engagement moments

Campaign & Program Execution

• Plan and execute integrated ABM programs across channels (email, digital, direct mail, events, executive briefings, field experiences, partners, etc.) that are tailored to account needs and buying stages.
• Create or adapt messaging and content by persona and industry, leveraging global assets where possible and developing custom assets where needed.
• Orchestrate multi-touch plays (e.g., outbound sequences, event invitations, executive briefings, workshops) in partnership with Sales, BDRs, and Marketing Operations.
• Coordinate program logistics end-to-end, including audience lists, landing pages, invitations, reminders, follow-up, and handoff to Sales.

Sales Alignment & Collaboration

• Act as a strategic partner to Sales for target accounts, joining regular account reviews and QBRs to align on goals, coverage, and gaps
• Provide Sales with ABM playbooks, one-page program briefs, talk tracks, and follow-up templates to support consistent execution
• Help Sales prioritize next-best actions within accounts (meetings, workshops, briefings, executive programs) based on engagement and intent signals
• Capture and share win stories, best practices, and learnings from ABM programs across regions and sales teams

Data, Insights & Reporting

• Define and track ABM performance metrics, such as engagement across buying groups, opportunity creation, deal acceleration, influenced and sourced pipeline, and revenue
• Partner with Analytics, RevOps, and Marketing Operations to pull and analyze account-level reports from CRM, marketing automation, and BI tools
• Build closed-loop reporting to show impact of ABM programs at the account, segment, and program level; present insights in monthly/quarterly business reviews
• Use data and experimentation to test, learn, and optimize ABM tactics, audiences, and messaging

Technology, Data & Operations

• Leverage ABM and marketing technologies (e.g., CRM, marketing automation, intent platforms, personalization tools, sales engagement platforms) to orchestrate and scale programs
• Maintain clean account lists, segments, and tags in CRM/marketing tools to enable accurate targeting and measurement
• Partner with Operations to document and improve ABM processes, SLAs, and workflows across Marketing and Sales

Qualifications

• 5-7+ years of experience in B2B marketing, account-based marketing, field/regional marketing, demand generation, or a related role; experience in SaaS/technology preferred
• Hands-on experience building and executing ABM programs (1:1, 1:few, or 1:many) in partnership with Sales or Customer Success
• Strong project management and organization skills; able to manage multiple programs, stakeholders, and deadlines in a fast-paced environment
• Comfort working with CRM and marketing tools (e.g., Salesforce, Marketo/Eloqua/HubSpot, ABM/intent platforms, sales engagement tools) and pulling basic performance reports
• Excellent written and verbal communication skills, with the ability to synthesize complex information for Sales, executives, and cross-functional partners
• A data-guided mindset and curiosity to understand what’s driving results and where to iterate

Preferred Experience

• Direct experience running account-based plays for strategic, enterprise, or key growth accounts spanning multiple personas
• Familiarity with developer and technical audiences (e.g., developers, architects, IT decision makers) and how to engage them alongside business stakeholders
• Experience collaborating with Sales Development / BDR teams on outbound and follow-up motions tied to ABM campaigns
• Background working with industry or vertical-focused programs (e.g., financial services, retail, healthcare, public sector)

What Success Looks Like

• ABM programs launch on time, on brief, and on budget, with smooth cross-functional execution
• Clear improvements in engagement across buying groups, opportunity creation, deal velocity, and influenced/sourced pipeline within target accounts
• Strong satisfaction and trust from Sales leadership and account teams, who view ABM as a critical partner in their growth strategy
• High-quality, consistent documentation, reporting, and insights that feed into regional, account, and functional planning cycles

About MongoDB

MongoDB is built for change, empowering our customers and our people to innovate at the speed of the market. We have redefined the database for the AI era, enabling innovators to create, transform, and disrupt industries with software. MongoDB’s unified database platform, the most widely available, globally distributed database on the market, helps organizations modernize legacy workloads, embrace innovation, and unleash AI. Our cloud-native platform, MongoDB Atlas, is the only globally distributed, multi-cloud database and is available across AWS, Google Cloud, and Microsoft Azure.

With offices worldwide and over 60,000 customers, including 75% of the Fortune 100 and AI-native startups, relying on MongoDB for their most important applications, we’re powering the next era of software.

Our compass at MongoDB is our Leadership Commitment, guiding how and why we make decisions, show up for each other, and win. It’s what makes us MongoDB. 

To drive the personal growth and business impact of our employees, we’re committed to developing a supportive and enriching culture for everyone. From employee affinity groups, to fertility assistance and a generous parental leave policy, we value our employees’ wellbeing and want to support them along every step of their professional and personal journeys. Learn more about what it’s like to work at MongoDB, and help us make an impact on the world!

MongoDB is committed to providing any necessary accommodations for individuals with disabilities within our application and interview process. To request an accommodation due to a disability, please inform your recruiter.

MongoDB, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type and makes all hiring decisions without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

REQ ID: 1273383120

Operations Engineer (Internal + SaaS)

Clinical Architecture is seeking an Operations Engineer (Internal + SaaS) to join our team in the Indianapolis, IN area. This role is responsible for the implementation, operation, and ongoing support of internally facing systems and Clinical Architecture’s SaaS environments, which support both internal teams and client-delivered solutions.

This position focuses on ensuring Clinical Architecture’s SaaS and internal environments are reliable, secure, scalable, and aligned with product and engineering needs. The Operations Engineer will work closely with Engineering, DevOps, Security, and Client Support teams to enable successful client deployments while not directly managing client-hosted environments.

• This role is based on-site at our Carmel, IN Headquarters, five days a week. While we are an in-office organization, we do our best to offer flexibility when needed, ensuring both work-life balance and uninterrupted business operations.
• Applicants must be authorized to work in the U.S. without sponsorship.
• Providing false information on application questions may result in automatic dismissal of your application. Please answer questions truthfully and to the best of your ability.

Responsibilities 

• Install, configure, maintain, and troubleshoot internally managed and SaaS-hosted Clinical Architecture environments.
• Support application deployments across on-premise, cloud, and hybrid infrastructure owned or managed by Clinical Architecture.
• Partner with Engineering and DevOps teams to support build, release, and deployment processes.
• Ensure internal and hosted environments meet availability, performance, and security requirements.
• Serve as a technical escalation point for internal teams related to environment or deployment issues.
• Maintain documentation for internal platforms, deployment patterns, and environment standards.
• Assist with environment readiness to support client implementations and upgrades.
• Participate in continuous improvement efforts related to automation, monitoring, and operational maturity.

Skills

• Strong analytical, troubleshooting, and problem-solving skills.
• Proficiency in relational databases; working knowledge of SQL required.
• Experience with Microsoft SQL Server preferred.
• Experience supporting web services and APIs.
• Basic programming experience in C#, Java, Python, or equivalent languages.
• Familiarity with Windows Server, IIS, and cloud infrastructure (AWS, Azure, or equivalent).
• Experience working with CI/CD pipelines, deployment automation, or environment provisioning preferred.
• Familiarity with healthcare interoperability standards (HL7, FHIR, CCDA) is a plus.
• Strong written and verbal communication skills.
• Ability to work independently while collaborating effectively across teams.
• Motivated to continuously learn and expand technical skill sets.

Qualifications

• High School diploma or GED required; College or University degree preferred.
• 5 years of experience in application implementation, internal platform support, SaaS operations, or equivalent technical roles.
• Experience supporting internally managed or hosted production environments required.
• Experience working with Engineering, DevOps, Infrastructure, or Product Support teams strongly preferred.

Implementation Engineer (Client Support)

Clinical Architecture is seeking an Implementation Engineer (Client Support) to join our team in the Indianapolis, IN area. This role will guide the technical implementation of our applications and software and provide service as a continual resource during the lifespan of the client relationship. This position will challenge the Implementation Engineer to learn our software and its capabilities and assist our clients with their technical initiatives. 

• This role is based on-site at our Carmel, IN Headquarters, five days a week. While we are an in-office organization, we do our best to offer flexibility when needed, ensuring both work-life balance and uninterrupted business operations.
• Applicants must be authorized to work in the U.S. without sponsorship.
• Providing false information on application questions may result in automatic dismissal of your application. Please answer questions truthfully and to the best of your ability.

Responsibilities 

• Install, update, and troubleshoot clients’ software deployment issues across various infrastructure environments.  
• Offer implementation guidance and technical support to clients using Clinical Architecture software and web services. 
• Ensure a positive client experience by delivering exceptional service and engage with clients throughout our business relationship. 
• Understand client requirements thoroughly and utilize available resources to propose solutions.  

Skills: 

• Strong analytical skills, problem-solving skills, and troubleshooting skills. 
• Proficiency in relational databases; some proficiency in SQL required. 
• Experience with Microsoft SQL Server preferred. 
• Experience troubleshooting web services.
• Basic programming experience required in C#, Java, Python, or equivalent languages.  
• Familiarity with Windows Server / IIS and cloud hosting / computing is preferred. 
• Familiarity with coding formats such as HL7, FHIR, CCDA is preferred.
• Effective verbal and written communication skills.  
• Ability to work independently as a self-starter and thrive in a team environment.  
• Motivated to acquire new skills and knowledge.

Qualifications and Experience 

• 5 years in technical implementation support experience or equivalent is required. 
• Client support experience is required.
• College or University degree preferred; High School diploma or GED required. 
• Experience working in Engineering, Implementation Architecture, or Product support a plus.  

About The Position

Clinical Architecture is seeking a Clinical Content Analyst to join our team in the Indianapolis, IN area. The Clinical Content Analyst will be responsible for developing standards-based structured content offerings that complement our premier software solutions.

• This role is based on-site at our Carmel, IN Headquarters, five days a week. While we are an in-office organization, we do our best to offer flexibility when needed, ensuring both work-life balance and uninterrupted business operations.
• Applicants must be authorized to work in the U.S. without sponsorship.  
• Providing false information on application questions may result in automatic dismissal of your application. Please answer questions truthfully and to the best of your ability.

Responsibilities 

Primary responsibilities involve usage of proprietary software to perform the following:

• Development and maintenance of value sets, rule-based logic, ontologies, term mappings, and other content assets.
• Management of periodic publication processes.
• Adhere to, improve upon, and/or define editorial policies and standard operating procedures.

Secondary responsibilities may include the following, depending on skillset:

• Assist clients with implementation and services delivery.
• Demonstrate subject matter expertise and thought leadership to the industry through marketing and consultative sales activities.
• Engage with clients and/or prospects (with occasional travel if desired and justified as a business need).

Qualifications

Required

• Graduate educational degree: RN, BSN, MSN, PharmD, or similar credentials.
• Proficiency in at least one standard healthcare terminology/coding system (e.g., RxNorm, LOINC, SNOMED CT, ICD-10-CM, CPT).
• Analytical mindset with strong logical reasoning skills.
• Meticulous attention to detail, including spelling, grammar, and punctuation.

Preferred

• Work experience in applied health IT.
• Certification or degree in health informatics related field.

About the Position
Clinical Architecture is seeking a Client Success Manager in the Indianapolis, IN area to create a positive experience for our clients as they integrate our software products. The primary objective of this role is to gain an in-depth understanding of our clients’ business needs and collaborate to ensure those needs are met through on-boarding, software implementation, and training. This position will challenge you to learn about our software and its capabilities and assist our clients with their initiatives. We strive to build long-term relationships with our clients, and we want to respond to their needs as our partnerships grow.

• This role is based on-site at our Carmel, IN Headquarters, five days a week. While we are an in-office organization, we do our best to offer flexibility when needed, ensuring both work-life balance and uninterrupted business operations.
• Applicants must be authorized to work in the U.S. without sponsorship.  
• Providing false information on application questions may result in automatic dismissal of your application. Please answer questions truthfully and to the best of your ability.

Responsibilities

• Provide a positive client experience by delivering great service and engaging with clients throughout our business relationship.
• Ability to understand clients’ needs and use all available resources to identify options and recommend alternatives.
• Collaborate closely with the Sales team to support renewals and identify expansion opportunities.
• Must maintain a working knowledge of assigned clients, our software, and be able to respond to inquiries efficiently and accurately.
• Effectively demo our software capabilities including addressing use-cases, implementing best practices, and identifying system integration opportunities.

Qualifications

• 4+ years of proven customer relationship management experience is required.
• Proven ability to translate between IT and Business stakeholders to ensure goals are achieved is required.
• 3+ years of experience in federal contracting and / or account management is preferred.
• 3+ years experience in healthcare technology and / or healthcare terminology (e.g., SNOMED, LOINC, CPT, ICD-10-CM) is preferred.
• Experience in related fields (e.g., Business, Informatics, Public Health, Healthcare Policy & Administration) is preferred.
• Proficiency with MS Word, MS Excel, MS PowerPoint, and familiarity with Hubspot is preferred.
• Previous project management, project coordination, or project administration experience is preferred.
• Good communication is essential, both verbally and via email.
• Highly motivated to learn new skills.
• Ability to multi-task, prioritize, and manage time effectively.

**This position is located in Indianapolis, Indiana**

Your Opportunity

Scion is paving a path in student living and the Facilities Technician is an integral part in the execution of our vision. This position responds to maintenance and repair service requests, carries out preventive maintenance tasks, prepares apartments for turnovers, and stays on top of requesting required supplies in a timely matter. The Facilities Technician ensures safety and functionality of the property’s buildings and equipment and ensures optimal service is provided to our customers.

The Facilities Technician is a solution-oriented professional who excels in a fast-paced, agile, collegiate environment. This role demands superior customer service and unwavering follow through.

Your Benefits

• FLSA Status Exempt
• Discretionary annual bonus
• Paid Time Off
• Health Insurance
• Dental Insurance
• Vision Insurance
• 401k Matching
• Paid Maternity Leave

Your Responsibilities

• Demonstrate proficiency in Entrata and CMMS systems for logging of service requests and completed work in a timely matter.
• Maintain the physical condition of the property according to The Scion Group’s Standard Operating Procedures, OSHA and Industry standards.
• Perform physically demanding work to maintain the asset, and other property features to minimize liability concerns.
• Execute maintenance objectives and daily assignments with the Facilities Supervisor.
• Diagnose and perform minor and routine maintenance/repair in a timely and professional manner.
• Assure all service requests are completed daily.
• Document work performed and parts used; and submit daily upon completion, including legible notes on what was done, the supplies used, further follow-up and materials needed, date and signature of completion.
• Promote good public relations with residents, service staff, contractors, and management through great “people” attitude and resident trust.
• Inspect vacated apartments and records necessary repairs and maintenance, informing the Facilities Supervisor of needed services and repairs.
• Routinely perform duties including basic appliance repair, general carpentry, plumbing/fixture repair, painting, and basic electric & lighting to make apartments ready on a timely basis, and ensure meeting completion dates set by the General Manager/Property Manager.
• Routinely inspect interior common areas and the exterior of the property, ensuring daily upkeep of all common areas with company standards, and all the light fixtures are in working order.
• Complete preventive maintenance tasks on all equipment and operating systems to ensure warranty compliance and extended useful life, inspecting units and common areas for fire extinguishers, smoke alarms, CO2 alarms, filter changes, active utilities, and any work needed.
• Clean coils and condensers, lubricate equipment, maintain air filters and perform minor repair work as assigned.
• Perform routine clean up at repair location or in maintenance shop, keeping working area clean and safe.
• Maintain parts and supplies inventory, as authorized. Cleans and organizes the workshop, storerooms, boiler rooms, and utility rooms.
• Unlock apartment doors and accompanies/escorts various vendors as needed.
• Keep drainage grills on grounds clear of leaves.
• Clean pools; adjust and maintain chemicals to proper levels, if needed.
• Pressure wash sidewalks, buildings, pool decks etc.
• Assist in snow removal at property, as required.
• Set up and take down tables, chairs, etc. for tenant functions.
• Assume responsibility for after-hours emergencies at the direction of the supervisor.
• Maintain required property uniform and present a professional appearance and attitude.
• Undertake training related to job duties as deemed necessary.

The responsibilities listed above may not be all-inclusive.

What We Require

• High school/GED or trade school diploma and a minimum of 1-3 years of full-time general maintenance experience, or an equivalent combination
• EPA 608 Type I certification
• Certified Pool Operator (CPO), or intention to obtain within six months
• Clear and effective communication skills
• Knowledge of key management and security systems
• Knowledge of safety procedures with a safety conscious attitude, record of punctuality and dependability, ability to work with pressure of aggressive deadlines, and flexible schedule to accommodate after-hours and weekend emergencies
• Valid driver’s license
• Demonstrated ability to access computer programs and use or learn basic computer operations related to position requirements (ie. Entrata, CMMS, Building Automation system & Digital Control System)
• Ability and willingness to travel when required
• Ability to stand 8 hours or longer per day and lift up to 100 lbs. as necessary

Operational Details

• Job location is at the assigned property. May be required to travel periodically.
• Serves in an “on-call” capacity, except during approved PTO periods.

The Scion Group LLC provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, religion, creed, national origin, color, gender, sex, sexual orientation, gender identity or expression, age, physical or mental disability (as long as the employee/applicant is otherwise qualified for the job with or without a reasonable accommodation), genetic information, HIV/AIDS status, marital status, uniformed service, veteran status, pregnancy or other legally protected status or category under federal or state law. The Scion Group LLC complies with applicable state and local laws governing nondiscrimination in employment in all locations in which the Company has properties. This policy applies to all terms and conditions of employment, including hiring, placement, promotion, termination, layoff, recall, transfers, leaves of absence, compensation, training and other terms and conditions of employment. The Scion Group LLC is committed to the principles of equal employment opportunities.

IND6 Maintenance Technician / Maintenance Person / Facilities Person / HVAC / EPA / Electric / Repair / Maintenance / Building Maintenance

About The Position

Clinical Architecture is seeking a Vice President of Client Services to join our team in the Indianapolis, IN area. The Vice President, Client Services is a senior leader responsible for delivering exceptional client outcomes while building a high performing, engaged, and continuously developing team.

This role owns the full post-sale client experience and will lead the departments accountable for client implementations, operations, success (account management) and professional services. The Vice President, Client Services will maintain a scalable services organization, ensuring strong operational rigor, and partner cross-functionally to ensure products meet client expectations and are successfully adopted.

• This role is required to be on site at our Carmel, IN Headquarters. Clinical Architecture offers ample flexibility to accommodate a healthy work-life balance.
• Applicants must be authorized to work in the U.S. without sponsorship.
• Providing false information on application questions may result in automatic dismissal of your application. Please answer questions truthfully and to the best of your ability.

Responsibilities

Customer Outcomes at Scale

• Own end-to-end client outcomes across the post-sale life cycle, from implementation to expansion.
• Ensure clients achieve predictable time-to-value, strong adoption, platform stability, and long-term success.
• Serve as the executive escalation point for critical client issues and relationships.

Core Leadership + Team Development Requirements

• Lead, mentor, and scale our high-performing Client Services team composed of:
  • Client Operations
  • Client Success
  • Implementation Architecture
  • Professional Services
• Build a high-performing leadership bench and foster a culture of accountability, ownership, and continuous improvement.
• Design clear roles, career paths, and operating expectations as our organization scales.
• Promote a culture of continuous learning and knowledge sharing across the team.
• Ensure appropriate resource allocation and workload balancing to prevent burnout and maintain performance.

Cross-Functional Partnership

• Partner with Product Management, Product Engineering, and Product Quality to ensure product releases can be adopted seamlessly by clients.
• Establish feedback loops from clients and the field into product strategy and prioritization.

Operating Rigor + Scalability

• Define and own Client Services' KPIs and OKRs, ensuring progress is visible and measurable.
• Design scalable processes and tools that support growth without sacrificing quality.
• Balance standardization with flexibility across client segments and use cases.

What Success Looks Like

• Clients experience consistent, high-quality implementations, and ongoing support.
• Product releases are deployed on-time and with minimal disruptions.
• Client Services KPIs are clearly defined, tracked, and improving quarter over quarter.
• The services organization scales sustainably, without reliance on heroics.

Leadership and Mindset

• A systems thinker who enjoys building structures where it doesn’t yet exist.
• Comfortable holding leaders accountable while building trust and alignment.
• Energized by growth, ambiguity, and the challenge of scale.
• Strong executive presence with the ability to influence across functions.
• A value-driven leader who models ownership, transparency, and collaboration.

Qualifications

• Minimum of 10 years of experience leading client services, customer success, professional services, or similar teams.
• Minimum of 5 years managing Directors and/or large teams.
• Proven success scaling services in high-growth, enterprise SaaS or complex B2B environments.
• Experience partnering deeply with Product and Engineering teams.
• Experience supporting or scaling international customers and services operations is a strong plus.
• Healthcare or regulated industry experience is strongly preferred.

Summary

We are seeking a qualified  Legal Assistant to join our team. As a Legal Assistant, you will be responsible for managing the law firm's day-to-day operations, including carrying out administrative services and supporting the legal team. This position's ideal candidate has a strong work ethic, exceptional problem-solving skills, and comfortable working in a fast-paced dynamic workplace.

Responsibilities

• Perform administrative duties (scheduling calendar hearings and deadlines, organize case files, manage logistics)
• Maintain pleadings and discovery indexes
• Organize exhibits, documents, evidence, briefs, and appendices
• Implement and improve upon administrative processes for more efficient workflow.
• Collect, examine, and organize evidence and other legal documents for attorney review and case preparation
• Draft and proofread correspondence and legal documents, such as pleadings and contracts
• Research regulations, laws, and legal articles to assist with the preparation of reports, case files, and legal advice
• Manage client billing by preparing, finalizing, and sending out bills, as well as resolving billing issues in cooperation with the billing attorney
• Communicate with clients and witnesses to schedule meetings, interviews, and depositions
• Manage, organize, and maintain documents in paper or electronic filing systems
• Performs other related duties as assigned to meet the needs of the business

Qualification

• High school diploma or general education degree (GED) required
• Associates degree in paralegal studies, a paralegal certificate, or a bachelor's degree is preferred
• Bilingual English and Spanish (preferred)
• At least 2 years of experience as an administrative assistant (preferably in a law firm or in a corporate legal department), legal assistant, legal secretary, or paralegal
• Experience in Personal Injury, Workers' Compensation, Premises, or other injury related practice areas (preferred)
• Must possess the ability to multi-task, prioritize, handle a fast-paced environment, and manage workload with a great attitude and minimal supervision
• Great written and communication skills, be proficient in calendar depositions, mediation, and hearings
• Applicable knowledge of motions, discovery, evidence, litigation documentation, court rules, and procedures, practices, etc.
• Highly organized with the ability to juggle multiple deadlines in a fast-paced environment
• Strong writing and communication skills along with attention to detail
• Extensive computer and database expertise, Microsoft Word, Excel, Outlook, and type no less than 35 wpm
• Remote and/or hybrid not eligible

#LI-KL1

Summary

We are seeking an experienced Workers' Compensation Paralegal to join our team. As a Workers' Compensation Paralegal, you will work closely with our talented attorneys providing support before, during and after trials.

Responsibilities

• Prepare legal documents including pleadings, motions, affidavits, complaints, legal memoranda
• E-file all court documents in state and federal court
• Communications with clients, court, counsel, and others.
• Conduct legal research and factual investigation
• Prepare discovery documents, interrogatories, and responses
• Draft and server summons
• Coordinate and summarize depositions
• Prepare trial binders and exhibits
• Drafting pleadings, motions and appellate documents and filing them with the court
• Performing administrative duties (calendar hearings and deadlines, organize case files, manage logistics)
• Maintain pleadings and discovery indexes
• Organize exhibits, documents, evidence, briefs, and appendices
• Aid attorney with interrogatories and other discovery requests
• Gather relevant information from a variety of sources
• Liaise between trial teams and internal/external third parties
• Witness preparation
• Assisting with case settlements
• Other tasks as requested by the attorney

Qualification

• Associate degree, certificate, or equivalent work experience (preferred)
• 2+ years of litigation experience (preferred)
• Completion of a nationally accredited paralegal program (preferred)
• Experience in Personal Injury, WC, Premises, or other injury related practice areas (preferred)
• Must possess the ability to multi-task, prioritize, and manage workload with a positive attitude and minimal supervision
• Excellent written and verbal communication skills, proficient in calendaring depositions, mediations, and hearings
• Applicable knowledge of motions, discovery, evidence, litigation documentation, court rules, and procedures, practices, etc.
• Highly organized with the ability to juggle multiple deadlines in a fast-paced environment
• Extensive computer and database expertise; Microsoft Word, Excel, Outlook, and type no less than 35 wpm
• Remote and/or hybrid not eligible

#LI-KL1

Full job description

At Morgan & Morgan, the work we do matters. For millions of Americans, we're their last line of defense against insurance companies, large corporations or defective goods. From attorneys in all 50 states, to client support staff, creative marketing to operations teams, every member of our firm has a key role to play in the winning fight for consumer rights.

 Some salient growth point highlights are as follows:

1. Of the $25 billion+ we have recovered on behalf of the people in 1988, we have recouped over $8 billion of this total in the past 2 years alone across all 50 states, Washington DC, and the US Virgin Islands.
2. We have doubled our national mega-marketing campaigns from $250M to $500M+ since 2023, making Morgan & Morgan the Number 1 company in the nation for out-of-home marketing spend in the nation. This past October, we proudly hired Geico Insurance’s former Head of Auto Marketing to serve as our new Chief Marketing Officer and continue our advancement.
3. Our attorneys are privy to world-class case docket management software, litigation resources, and a wealth of benefits in service of optimization and case development.

Summary

Morgan & Morgan is looking for an experienced Workers' Compensation Attorney to join its growing practice in Indiana. The Workers' Compensation Attorney will handle a heavy and complex case-load of cases and hearings. This is a rare, once-in-a-lifetime opportunity to help build out a new, rapidly developing statewide workers’ compensation practice on behalf of our Firm. You will be privy to a consistently robust influx of cases which will be handed to you on a silver platter. Put simply, the right attorney will be able to earn more in workers’ compensation that you could anywhere else in the state.”

Responsibilities

• Day-to-day handling of cases and hearings
• Drafting and filing of litigation documents to include pleadings, discovery requests, discovery responses, demands, motions and memorandum
• Guide clients through the case process
• Interaction with expert witnesses to include conferences, drafting of expert reports and affidavits
• Attendance and preparation for depositions, mediations, hearings, and court appearances

Qualification

• Law degree from a fully accredited law school
• An active member in good standing with the IN State Bar Association
• Looking for an attorney with litigation experience who is interested in practicing Workers’ Compensation
• Ability to manage high volume of cases and hearings  
• Excellent client service and communication skills
• Self-starter driven by long-term career goals
• Superior writing and oral advocacy skills

#LI-AZ1

About the Role

Our Warehouse Supervisors at Stitch Fix are frontline leaders within our operations organization, responsible for leading large teams of hourly employees to achieve daily performance goals while fostering a positive and inclusive work environment. This role drives day-to-day execution within a core department while supporting broader site and company initiatives. You will partner with operations leadership and cross-functional teams to deliver strong business results, enhance team performance, and bring Stitch Fix’s culture and values to life.

Responsibilities

• Lead, coach, and develop a large team of hourly employees to achieve daily operational and throughput goals
• Own daily workforce planning and execution, using data to identify trends, address gaps, and drive continuous improvement
• Deliver onboarding, training, and ongoing coaching to support employee growth and engagement
• Manage operational processes such as timekeeping, attendance tracking, and reporting with a high level of accuracy and attention to detail
• Use AI tools (e.g., ChatGPT, Copilot) and operational systems (e.g., workforce management platforms, Excel/Google Sheets, dashboards) to analyze performance and improve decision-making
• Champion innovation by implementing new processes, encouraging feedback, and driving efficiency improvements

Requirements

• 4+ years of experience in a direct people leadership role, with a proven ability to lead, coach, and inspire teams
• Experience managing teams in a fast-paced warehouse, fulfillment, or operational environment
• Demonstrated ability to analyze data and use insights to drive daily execution and continuous improvement
• Strong attention to detail with the ability to manage multiple priorities while maintaining accuracy
• Proficiency in Microsoft Excel or Google Sheets, including reporting, trend analysis, and data-driven decision-making
• Excellent leadership, communication, and interpersonal skills
• Strong problem-solving skills and ability to make decisions in a fast-paced environment
• Ability to work on the floor for extended periods (8+ hours) in a hands-on leadership role
• Flexibility is important, as you should be available to address issues outside of standard business hours, and willing to work on nights or weekends as required.
• Familiarity with AI tools (e.g., ChatGPT, Copilot) and comfort learning new technologies
• Nice to Have
  • Experience leading large, diverse teams (part-time and full-time)
  • Exposure to continuous improvement methodologies (e.g., Lean, Six Sigma)
  • Experience implementing new processes or leading change initiatives
  • Familiarity with analytics or visualization tools (e.g., Tableau, Looker)

We are an equal opportunity employer seeking individuals who value and will support a friendly, team-oriented and drug free workplace.  Applicants may be required to submit to a criminal background check and drug screen prior to commencing employment.

About the Role

As an Automation Maintenance Technician (Equipment Service Technician), you will serve as the on-site expert responsible for maintaining and supporting the automated conveyance and sortation systems that power our fulfillment operations. You’ll ensure systems run safely, efficiently, and at peak performance through preventive maintenance, troubleshooting, and high-level diagnostics.

In this role, you will bridge the gap between mechanical equipment and system controls, diagnosing issues and maintaining system health while partnering with third-party vendors for advanced PLC support. You’ll work closely with operations to coordinate maintenance, support equipment readiness, and minimize downtime in a fast-paced environment that requires strong ownership and autonomy.

Responsibilities

• Conduct start-of-shift walk-throughs while systems are running to identify abnormal noise, vibration, or heat in motors, sorters, and scanners, ensuring equipment is operating safely and efficiently.
• Execute scheduled floor rounds to check air pressure (pneumatics), belt tension, and the cleanliness of photo-eyes and scanners, proactively identifying issues before they impact operations.
• Verify that Print-and-Apply (SLAP) and Weighing systems are calibrated and communicating with the WES, ensuring accurate and uninterrupted system performance.
• Perform scheduled preventive maintenance (PMs) on conveyors, sortation equipment, and high-speed rollers to extend equipment lifecycle and minimize unplanned downtime.
• Maintain automated systems according to OEM specifications, including lubrication, adjustments, and component replacement, to ensure consistent performance.
• Log all maintenance activities, findings, and corrective actions in CMMS to support tracking of equipment performance and MTBF (Mean Time Between Failures).
• Act as the primary responder for complex automation faults, using PLC ladder logic to determine whether issues stem from mechanical failure, sensor blockage, or control system errors.
• Diagnose and resolve issues across mechanical, electrical, and automation systems, including sensors, scanners, and communication failures, to restore functionality quickly.
• Partner with third-party controls vendors by providing real-time diagnostics and serving as the on-site technical lead during troubleshooting and system updates.
• Document troubleshooting steps, root causes, and resolutions to support knowledge sharing and continuous improvement.
• Continuously evaluate maintenance practices and system performance to improve reliability, uptime, and overall efficiency.

Requirements

• You have 5+ years of experience maintaining and repairing packaging or material handling equipment, along with a 2-year technical degree
• You have 2+ years of experience working with PLCs, VFDs, and vision systems (Cognex preferred)
• You can independently plan, prioritize, and execute work with minimal supervision in a fast-paced environment
• You bring a strong sense of ownership and initiative, proactively identifying and resolving equipment issues
• You are capable of serving as a technical resource on-site, supporting and guiding less experienced team members when needed
• You’re able to work a flexible schedule, including occasional evenings and weekends. Standard shifts are Monday–Friday, 7:00 AM–3:30 PM (with rotating Saturdays) or Tuesday–Saturday, 7:00 AM–3:30 PM (with rotating Mondays). Hours are subject to change based on business needs.
• You’re proficient with tools such as Google Workspace or Microsoft Office
• You are reliable, accountable, and follow through on commitments
• You operate with integrity and contribute to a positive, team-oriented environment

Full job description

At Morgan & Morgan, the work we do matters. For millions of Americans, we're their last line of defense against insurance companies, large corporations or defective goods. From attorneys in all 50 states, to client support staff, creative marketing to operations teams, every member of our firm has a key role to play in the winning fight for consumer rights.

 Some salient growth point highlights are as follows:

1. Of the $25 billion+ we have recovered on behalf of the people in 1988, we have recouped over $8 billion of this total in the past 2 years alone across all 50 states, Washington DC, and the US Virgin Islands.
2. We have doubled our national mega-marketing campaigns from $250M to $500M+ since 2023, making Morgan & Morgan the Number 1 company in the nation for out-of-home marketing spend in the nation. This past October, we proudly hired Geico Insurance’s former Head of Auto Marketing to serve as our new Chief Marketing Officer and continue our advancement.
3. Unlike the vast majority of our competitors, Morgan & Morgan is proud to employ attorneys who can truly call themselves trial attorneys. Last year, we tried 320 cases. In the coming years, we will double that annual number. Attorneys at Morgan & Morgan are not only expected to get trial experience and frequent exposure to the courtroom on their and their colleagues’ cases, they are required to. If you are seeking the opportunity to try cases frequently, we are confident that we can and will deliver.
4. Our attorneys are privy to world-class case docket management software, litigation resources, and a wealth of benefits in service of optimization and case development.

Summary

Morgan & Morgan is looking for a Trucking Personal Injury Trial Attorney in Indianapolis to join its growing practice. The Trial Attorney will handle mostly catastrophic and trucking motor vehicle accident cases in litigation representing plaintiffs. They lawyer's responsibilities will include trial prep and trial. This is an unusual opportunity to pick up a fantastic group of high value cases.

Responsibilities

• Day-to-day handling of litigation cases
• Drafting and filing of litigation documents to include pleadings, discovery requests, discovery responses, demands, motions and memorandum
• Guide clients through the case process
• Interaction with expert witnesses to include conferences, drafting of expert reports and affidavits
• Attendance and preparation for depositions, mediations, hearings, and court appearances

Qualification

• Law degree from a fully accredited law school
• An active member in good standing with the State Bar of Indiana
• Ability to manage high volume of litigation cases
• Trial experience required
• Excellent client service and communication skills
• Self-starter driven by long-term career goals
• Superior writing and oral advocacy skills

#LI-CB2

Summary

We are seeking a Case Manager to join our team. As a Case Manager you must be highly organized and able to work on a varied caseload. The Case Manager will assist the attorney in developing settlements, preparing documents and correspondence as needed. The ideal candidate is customer focused and empathetic.

Responsibilities

• Daily interaction with existing and potential clients, via telephone and in person
• Order medical records from providers and communicate with clients and providers during the course of treatment
• Obtain documents necessary to support injury and/or liability positions
• Interact with insurance carriers and healthcare providers to secure records and account balances
• Work directly with multiple coworkers involved in the management and support of case files
• Maintain organized case files
• Prepare comprehensive demands and assemble support for submission to carriers under the direct supervision of an attorney
• Interact with attorneys and present case synopsis when required
• Manage case files from intake to closing under the direction of an attorney
• Performs other related duties as assigned to meet the needs of the business

Qualifications

• Bachelor’s degree (preferred)
• Prior experience as a Personal Injury Case Manager or Prelitigation Paralegal (strongly preferred)
• At least 2 years of working in a legal position or insurance adjuster experience (strongly preferred)
• Ability to be a team player and follow procedures
• Proactive interaction with clients, insurance companies and medical providers
• Must possess the ability to multi-task, prioritize, and manage workload with a positive attitude and minimal supervision
• Highly organized with the ability to juggle multiple deadlines in a fast-paced environment
• Strong writing and communication skills along with attention to detail
• Extensive computer and database expertise, Microsoft Word, Excel, Outlook, and type no less than 35 wpm
• Remote and/or hybrid not eligible

#LI-KL1

Summary

We are seeking a Case Manager to join our team. As a Case Manager you must be highly organized and able to work on a varied caseload. The Case Manager will assist the attorney in developing settlements, preparing documents and correspondence as needed. The ideal candidate is customer focused and empathetic.

Responsibilities

• Daily interaction with existing and potential clients, via telephone and in person
• Order medical records from providers and communicate with clients and providers during the course of treatment
• Obtain documents necessary to support injury and/or liability positions
• Interact with insurance carriers and healthcare providers to secure records and account balances
• Work directly with multiple coworkers involved in the management and support of case files
• Maintain organized case files
• Prepare comprehensive demands and assemble support for submission to carriers under the direct supervision of an attorney
• Interact with attorneys and present case synopsis when required
• Manage case files from intake to closing under the direction of an attorney
• Performs other related duties as assigned to meet the needs of the business

Qualifications

• Bachelor’s degree (preferred)
• Prior experience as a Personal Injury Case Manager or Prelitigation Paralegal (strongly preferred)
• At least 2 years of working in a legal position or insurance adjuster experience (strongly preferred)
• Ability to be a team player and follow procedures
• Proactive interaction with clients, insurance companies and medical providers
• Must possess the ability to multi-task, prioritize, and manage workload with a positive attitude and minimal supervision
• Highly organized with the ability to juggle multiple deadlines in a fast-paced environment
• Strong writing and communication skills along with attention to detail
• Extensive computer and database expertise, Microsoft Word, Excel, Outlook, and type no less than 35 wpm
• Remote and/or hybrid not eligible

#LI-KL1

Morgan & Morgan, P.A. is seeking a pre-litigation attorney to serve as a Pre-Suit Attorney in our growing Indianapolis, IN office.

Responsibilities

• Day-to-day handling of all pre-litigation work
• Complete the Flip-to-Lit approval
• Guide clients through the case process
• Drafting and filing of pre-litigation documents 
• Complete TD approval for liability issues
• Oversee settlement negotiations and the formation of demand packages
• Manage the release approval process
• Manage a team of 6-10 Case Managers
• Focus on Personal injury cases, primarily premises liability.
• Drive compliance and KPIs amongst team
• EUOs, PIP Statements, recorded statements

Requirements

• Law degree from a fully accredited law school
• An active member in good standing with the IN State Bar Association
• 2+ years of personal injury experience
• Ability to manage high volume of pre-lit cases
• Excellent client service and communication skills
• Strong leadership skills
• Self-starter driven by long-term career goals
• Superior writing and oral advocacy skills
• Desire to become part of a trial team 

This role reports to the Pre-Suit Operations Manager.

#LI-CB2

We are seeking a qualified Pre-Suit Secretary  to join our office. In this role, you will be responsible for managing the law firm's day-to-day operations, including carrying out administrative services and supporting the legal team. This position's ideal candidate has a strong work ethic, exceptional problem-solving skills, and comfortable working in a fast-paced dynamic workplace. 

The compensation for this role is $20/hour.

Responsibilities 

• Assist case managers and attorneys with organizing, filing, and maintaining of client files up to 100+ cases
• Collect check request for medical records, accident reports, driving records and vehicle ownership as requested and submit for processing 
• Copy documents and demand packages as requested 
• Complete certified mail cards and mail documents and cost checks as requested 
• Perform general office duties such as typing, operating office machines, and sorting mail 
• Create new and existing client folders 
• Prepare and send turndowns and no representation letters, contracts, and multi-party combo letters
• Send out demand letters 
• And other duties as assigned 

Requirements 

• Associate degree, certificate, or equivalent work experience (preferred) 
• Bilingual English and Spanish (preferred) 
• 1 year of experience in the legal field a plus! 
• Knowledge of administrative and clerical procedures and systems such as word processing, managing of files and records, and other office procedures 
• Must possess the ability to multi-task, prioritize, handle a fast-paced environment, and manage workload with a positive attitude and minimal supervision
• Great written and communication skills 
• Highly organized with the ability to juggle multiple deadlines in a fast-paced environment 
• Strong writing and communication skills along with attention to detail 
• Extensive computer and database expertise, Microsoft Word, Excel, Outlook, and type no less than 35 wpm
• Remote and/or hybrid not eligible 

#LI-KL1

Summary 

This role will service the mail room and coordinate pickups and deliveries within the office. This role requires excellent communication, a can do attitude, and ability to work with multiple employees across the entire organization. This is a full-time, in-office position that requires a vehicle. 

Hiring Range: $16/hour 

Responsibilities

• Coordinate the daily operations of the mail department including receive, postage, and organize all office mail
• Organize and stock office supplies
• Move and lifting large box deliveries 
• Setup workstations for new employees
• Assist the HR Manager with office management tasks
• Assist with other tasks as requested by the attorney or case staff
• Drive as needed to other local offices to deliver mail or supplies

Qualifications

• High school diploma or GED
• Computer skill including knowledge of mailroom equipment: copy machine, package tracking software, postage, etc.
• Must have a valid driver's license, clean driving record, and vehicle
• Vehicle must be insured at all times - must maintain 100/300 Bodily Injury limits 
• Must be able to lift and carry materials weighing up to 50 pounds, while kneeling and bending
• Must have strong knowledge of local roads and/or ability to use GPS for deliveries between offices
• Highly organized with the ability to multitask, prioritize, handle a fast-paced environment, and manage workload with a great attitude and minimal supervision

#LI-KL1

Summary

We are seeking a qualified  Litigation Assistant to join our team. As a Litigation Assistant, you will be responsible for managing the law firm's day-to-day operations, including carrying out administrative services and supporting the legal team. This position's ideal candidate has a strong work ethic, exceptional problem-solving skills, and comfortable working in a fast-paced dynamic workplace.

Responsibilities

• Perform administrative duties (scheduling calendar hearings and deadlines, organize case files, manage logistics)
• Maintain pleadings and discovery indexes
• Organize exhibits, documents, evidence, briefs, and appendices
• Implement and improve upon administrative processes for more efficient workflow.
• Collect, examine, and organize evidence and other legal documents for attorney review and case preparation
• Draft and proofread correspondence and legal documents, such as pleadings and contracts
• Research regulations, laws, and legal articles to assist with the preparation of reports, case files, and legal advice
• Manage client billing by preparing, finalizing, and sending out bills, as well as resolving billing issues in cooperation with the billing attorney
• Communicate with clients and witnesses to schedule meetings, interviews, and depositions
• Manage, organize, and maintain documents in paper or electronic filing systems
• Performs other related duties as assigned to meet the needs of the business

Qualification

• High school diploma or general education degree (GED) required
• Associates degree in paralegal studies, a paralegal certificate, or a bachelor's degree is preferred
• Bilingual English and Spanish (preferred)
• At least 2 years of experience as an administrative assistant (preferably in a law firm or in a corporate legal department), legal assistant, legal secretary, or paralegal
• Experience in Personal Injury, WC, Premises, or other injury related practice areas. (preferred)
• Must possess the ability to multi-task, prioritize, handle a fast-paced environment, and manage workload with a great attitude and minimal supervision
• Great written and communication skills, be proficient in calendar depositions, mediation, and hearings
• Applicable knowledge of motions, discovery, evidence, litigation documentation, court rules, and procedures, practices, etc.
• Highly organized with the ability to juggle multiple deadlines in a fast-paced environment
• Strong writing and communication skills along with attention to detail
• Extensive computer and database expertise, Microsoft Word, Excel, Outlook, and type no less than 35 wpm
• Remote and/or hybrid not eligible

#LI-KL1

Summary

Morgan & Morgan is seeking an Attorney to join our growing Employment Law department. The Employment Law Attorney will handle and support a heavy and complex caseload from pre-litigation, litigation, trial prep and trial. This opportunity can be in any of our offices in Illinois, Michigan, Indiana, Ohio or Kentucky.

Responsibilities

• Day-to-day handling of cases from pre-litigation to litigation 
• Mostly handling the pre-suit side and assisting senior attorneys once the claim files suit 
• Drafting and filing of litigation documents to include pleadings, discovery requests, discovery responses, demands, motions and memorandum
• Guide clients through the case process
• Interaction with expert witnesses to include conferences, drafting of expert reports and affidavits
• Attendance and preparation for depositions, mediations, hearings, and court appearances

Qualification

• Law degree (J.D. / Juris Doctor) from a fully ABA accredited law school
• An active member in good standing with the State Bar Association.
• A plus to have experience on wage and hour claims
• Ability to manage high volume of pre-lit and litigation cases
• Excellent client service and communication skills
• Self-starter driven by long-term career goals

#LI-SC1

Summary

Our Operations Team is growing! We're looking to bring on an Enablement Manager who will assist in all case operations within our legal teams! A successful candidate will aid leadership in providing training, management, and productivity for our case staff in multiple regions across our firm and have a direct hand in ensuring business operations are at peak performance.

Responsibilities

•    Oversee and develop litigation staff across various markets, focusing on driving their performance in alignment with team objectives and overarching business goals
•    Monitor and enforce compliance of case staff while promoting a positive work environment
•    Enforce operational goals for case staff, and monitor performance in real-time through KPIs and dashboards
•    Resolve roadblocks and challenges for case staff by managing and tracking support from other departments (e.g. Learning & Development, I.T., H.R., etc.)
•    Audit case files to ensure employees are working efficiently and meeting their metrics in a timely manner
•    Establish, enable, and execute additional processes for auditing performance
•    Review metrics to proactively identify areas of improvement for case staff
•    Facilitate case staff training with internal Learning and Development Team
•    Guide case staff to negotiate claims proactively and aggressively to settlement
•    Contribute to team strategic initiatives and help build shared standards and processes
•    Communicate firm goals and vision to staff
•    Onboard new hires and facilitate shadowing with other litigation staff members
•    Build relationships with case staff and attorneys in each region

Qualifications

•    Bachelor’s degree in business administration or related field or equivalent work experience
•    Experience in the legal and/or personal injury industry is a plus but not required
•    Salesforce experience is a plus
•    Exceptional leadership, time management, facilitation, and organizational skills
•    Working knowledge of change management principles and performance evaluation processes
•    Ability to work both independently and in a group setting, in a fast-paced and constantly changing setting
•    Be adaptable, curious and creatively solve problems in an evolving space, capable of managing complexity while maintaining a sense of balance

This role is fully on-site, which gives you the chance to be fully immersed in the work and gain direct experience alongside the team. We’ve found that being in the office helps new team members get up to speed quickly and feel more connected.

#LI-KL1

Summary

Our Operations Team is growing! We're looking to bring on an Enablement Manager who will assist in all case operations within our legal teams! A successful candidate will aid leadership in providing training, management, and productivity for our case staff in multiple regions across our firm and have a direct hand in ensuring business operations are at peak performance.

Responsibilities

•    Oversee and develop litigation staff across various markets, focusing on driving their performance in alignment with team objectives and overarching business goals
•    Monitor and enforce compliance of case staff while promoting a positive work environment
•    Enforce operational goals for case staff, and monitor performance in real-time through KPIs and dashboards
•    Resolve roadblocks and challenges for case staff by managing and tracking support from other departments (e.g. Learning & Development, I.T., H.R., etc.)
•    Audit case files to ensure employees are working efficiently and meeting their metrics in a timely manner
•    Establish, enable, and execute additional processes for auditing performance
•    Review metrics to proactively identify areas of improvement for case staff
•    Facilitate case staff training with internal Learning and Development Team
•    Guide case staff to negotiate claims proactively and aggressively to settlement
•    Contribute to team strategic initiatives and help build shared standards and processes
•    Communicate firm goals and vision to staff
•    Onboard new hires and facilitate shadowing with other litigation staff members
•    Build relationships with case staff and attorneys in each region

Qualifications

•    Bachelor’s degree in business administration or related field or equivalent work experience
•    Experience in the legal and/or personal injury industry is a plus but not required
•    Salesforce experience is a plus
•    Exceptional leadership, time management, facilitation, and organizational skills
•    Working knowledge of change management principles and performance evaluation processes
•    Ability to work both independently and in a group setting, in a fast-paced and constantly changing setting
•    Be adaptable, curious and creatively solve problems in an evolving space, capable of managing complexity while maintaining a sense of balance

This role is fully on-site, which gives you the chance to be fully immersed in the work and gain direct experience alongside the team. We’ve found that being in the office helps new team members get up to speed quickly and feel more connected.

#LI-KL1

About the Position 

Clinical Architecture is seeking a Client Service Analyst to join our team in the Indianapolis, IN area. The Client Service Analyst engages with clients to provide support and enhance the client experience. This role will challenge you to learn our software and its capabilities to assist our clients with their initiatives. We prioritize building long-term relationships with our clients, striving to exceed their expectations. 

• This role is based on-site at our Carmel, IN Headquarters, five days a week. While we are an in-office organization, we do our best to offer flexibility when needed, ensuring both work-life balance and uninterrupted business operations.
• Applicants must be authorized to work in the U.S. without sponsorship.  
• Providing false information on application questions may result in automatic dismissal of your application. Please answer questions truthfully and to the best of your ability.

Responsibilities 

• Collaborate with the Client Success Manager to ensure client satisfaction. 
• Become a product expert with the support of our internal teams. 
• Educate clients on product features and enhancements using virtual technology. 
• Analyze the current configuration of Clinical Architecture products as it relates to the ongoing business needs of clients and stakeholders. 
• Identify areas for improvement and propose solutions to optimize software performance and the client’s return on their software investment. 
• Proactively seek opportunities to broaden client knowledge of best practices and their application to customer implementations. 
• Document and share client utilization and product performance with internal team members to enhance overall product, services, and sales performance. 
• Translate client needs into actionable items. 
• Efficiently and accurately respond to inquiries, both written and verbal. 
• Collaborate with internal teams to troubleshoot issues and test software enhancements. 

Qualifications 

• Bachelor’s Degree preferred, High school diploma or equivalent required. 
• Minimum 4+ years experience in SaaS, software support, or client success required. 
• Previous software, data analysis, analytics, and / or informatics experience is required.
• Healthcare / Healthcare Terminology knowledge or experience is advantageous.  
• Strong communication skills, both written and verbal. 
• Commitment to continuous learning.

Care Team Manager - Behavioral Health

Location: Indianapolis, IN

FLSA Status: Exempt

Job Status: Full Time

Work Model: Hybrid

Work Schedule: Monday–Friday with occasional evenings and/or weekends

Vehicle Required: Yes

Amount of Travel Required: Occasional domestic travel in Indiana and to Minneapolis, MN

Positions Supervised: Behavioral Health Community Guides

Reports To: Assistant Director of Care Team Operations

Salary Range: $75,000 - $82,000 annually

Reema Health is both a social care and behavioral health provider. We believe that a personalized, community-based approach to care makes it easier for anyone to access the things they need to make their lives better. We know that life’s challenges often exist because the systems built to help are a burden to navigate. We believe building a relationship with a real person — someone who listens, meets members where they are, and understands the community’s resources — can ease those burdens and effectively connect members to health care. Reema believes that using technology to support human connection and engagement can be a lifeline for those most struggling to navigate life’s challenges. Our mission-driven and member-focused company is seeking an experienced and self-motivated Care Team Manager who has worked directly with individuals living with serious mental illness and substance use disorder, and understands the unique needs of this community. 

This innovative and adaptable Care Team Manager is an integral part of Reema – a start-up working to transform how health care and social care work together. The Manager leads by example in supporting our mission, is a champion of team leadership, and is accountable for our Care Team Program Outcomes and the non-clinical care provided by Community Guides. The Care Team Manager will lead as part of an integrated model of healthcare where they partner directly with clinical psychotherapists and prescribers to provide holistic support for members. They respond to concerns respectfully, constructively, and in a timely manner. The Manager possesses an innate ability to solve problems independently, and also works collaboratively with cross-functional partners to achieve goals and support the Care Team. The Manager effectively communicates and empowers Community Guides to meet goals and create meaningful relationships with our members. Our approach is to provide the right amount of care at the right time for each of our members and the manager’s contributions are seen as paramount to Reema’s engagement within the community.  

This role spends approximately 90-95% of the time on leadership responsibilities:

• Have a thorough understanding of Reema’s program including the goals, expectations, and metrics for Community Guides individually and as a team. Be accountable to these metrics and clearly communicate expectations that are meaningful and in alignment with Reema’s values.
• Champion change management and effectively lead hybrid Care Teams through ambiguity and innovation. You are excited to join a fast-paced startup company that is constantly changing and redefining itself.
• Establish structures and processes that cultivate communication and accountability to effectively sustain the team, such as: facilitating regular 1:1 meetings with Guides; setting and monitoring individual Guide goals around metrics, Guide activity, and/or member interactions, leading engaging team meetings, leading multidisciplinary team meetings, Case Reviews, Community Volunteering, and Team Building Events.
• Actively review Community Guide performance to consistently and effectively deliver feedback and recognition.
• Actively partner with clinicians to ensure alignment for services to members, manage multidisciplinary workflows and communication, and collaborate on ensuring high quality service delivery.
• Facilitate weekly check-ins that include staffing and metrics updates, reporting, and setting monthly Care Team goals with the Director of Clinical Care Team Operations.
• Provide support and supervision to Guides within assigned teams; including researching resources for members.
• Become a champion for partnered outreach and display a willingness to support other Community Guides in their community outreach. 
• Participate in the hiring process by functioning as a lead partner in Care Team interviews. 
• Facilitate new employee onboarding and support ongoing training and development of staff. 
• Ensure the entire team maintains confidentiality of PHI and abides by HIPAA and software security policies and training.
• Initiate and maintain relationships with local community partners across the mental health continuum of care.

This role also spends 5-10% of their time on direct service responsibilities with their members: 

• Through cold outreach, establish trusting relationships with members through an empathetic, strength-based, and trauma-informed approach.
• Utilize text messaging, phone calls, home visits, and other face-to-face communication as a primary means of engagement to meet member needs.
• Be knowledgeable about community resources appropriate to support the needs of members. Make referrals to community resources, follow-up with members, and attend appointments as necessary.
• Remain a steadfast component of each members’ support system, being there in crisis and through everyday life challenges.
• Encourage members towards independence and autonomy.

Job responsibilities to grow and change as business necessitates.

Education, Experience and Skills:

• Bachelor’s degree in Social Work, Human Services, Psychology, Health Sciences, or other related field. Years of related experience can be substituted for years of completed education towards a bachelor's degree
• Three years of people management/supervision experience in healthcare, mental health settings, community-based and/or social work settings
• Five years of direct experience with local population or community to be served and knowledge of the community
• Proficiencies in critical thinking, strategic thinking, time management, and prioritization
• Knowledge of crisis planning, case management, and/or behavioral health
• Experience working with individuals from diverse ethnic backgrounds, who have serious and persistent mental illness, chemical health needs, and believe that recovery is possible
• Experience working on a multidisciplinary team alongside clinical and non-clinical staff
• Experience working with adolescents and their families
• Experience working with difficult to reach populations, including homeless individuals
• Proven ability to navigate ambiguity and creatively problem solve
• Strong propensity towards building and maintaining relationships
• Proven ability to initiate conversation and create connections quickly
• Proven ability to develop, adapt, and execute outreach plans
• Proven ability to work in fast-paced environments, experience working with start-ups is a plus
• Working knowledge of all related computer and software applications such as Microsoft Word, Outlook and Excel, and Video Conferencing required; G-Suite preferred

Qualifications & Position Requirements:

• 18 years of age or older
• Qualified applicants must have flexible and reliable access to transportation, a valid Driver's License, Vehicle Insurance, and a satisfactory driving record
• Offers are contingent upon passing a pre-employment drug screening and background check
• Comply with federal, state and local regulations regarding patient confidentiality HIPAA
• Use technology-based tools and systems daily
• Lift and carry up to 25 pounds occasionally

Benefits: 

• Competitive Salary and Equity Package
• Medical, Dental, and Vision Insurance
• HSA and FSA Options
• 401(k) Retirement Savings with Company Match 
• Employee Assistance Program
• Paid Parental Leave
• Accrued Paid Time Off
• Technology Stipend
• Mileage Reimbursement
• Flexible Schedules and Remote Work

As an equal opportunity employer, Reema Health is committed to a diverse workforce. Employment decisions regarding recruitment and selection will be made without discrimination based on race, color, religion, national origin, gender, age, sexual orientation, physical or mental disability, genetic information or characteristic, gender identity and expression, veteran status, or other non-job-related characteristics or other prohibited grounds specified in applicable federal, state and local laws.

Reema Health has reviewed this job description to ensure that essential functions and basic responsibilities have been included. It is intended to provide guidelines for job expectations and assess the prospective employee and/or current employees ability to perform the position described. It is not intended to be interpreted as an exhaustive list of all functions, responsibilities, skills, and abilities for this role. Additional functions and requirements may be assigned by supervisors as deemed appropriate.

We are seeking a CQV Engineer to support change control and deviation management activities. This role will play a critical part in maintaining compliance, supporting quality systems, and ensuring manufacturing changes are properly assessed, documented, and executed in a regulated cGMP environment.

The ideal candidate will have hands-on experience in change management, deviation investigations, and CQV lifecycle support within pharmaceutical or medical device manufacturing.

Validation Engineer / CQV Engineer Responsibilities:

Change Control Management

• Author, review, and manage change controls impacting systems, equipment, and processes
• Perform impact assessments, including evaluation of product quality, validated state, and regulatory impact
• Collaborate with cross-functional teams (Engineering, Quality, Validation, Manufacturing) to ensure timely and compliant change implementation
• Support execution of change control deliverables, including updates to validation documentation (IQ/OQ/PQ, protocols, reports)

Deviation Management

• Lead and support deviation investigations, including root cause analysis and corrective/preventive actions (CAPAs)
• Ensure deviations are thoroughly documented, investigated, and closed within required timelines
• Partner with Quality teams to ensure compliance with internal procedures and regulatory expectations

CQV & Compliance Support

• Maintain alignment with cGMP and Good Documentation Practices (GDP)
• Support validation impact assessments and execution activities related to changes
• Review and approve validation and technical documentation as required
• Participate in audits and inspections, providing SME support for change control and deviation processes

Cross-Functional Collaboration

• Interface with Manufacturing, Quality Assurance, Automation, and Engineering teams 
• Support continuous improvement initiatives related to quality systems and CQV processes
• Communicate project status, risks, and issues to stakeholders

Requirements:

• Bachelor’s degree in Engineering, Life Sciences, or related field
• 3+ years of experience in CQV, Validation, or Quality Engineering in a regulated industry
• Strong experience with:
  • Change control systems
  • Deviation investigations and root cause analysis
  • cGMP and GDP environments
• Familiarity with device assembly/packaging operations is highly preferred
• Experience supporting validation lifecycle activities (IQ/OQ/PQ) is a plus
• Strong technical writing and documentation skills
• Excellent communication and cross-functional collaboration abilities
• Onsite job requirement in Indianapolis, IN

Position Overview

Woolpert is hiring a Technical Dynamics 365 Data Migration Manager to join our dynamic Corporate Applications. This position reports to the Senior Director, Corporate Applications. This role is accountable for leading and executing ERP data migrations for companies acquired by Woolpert in support of the firm’s growth strategy. This role is a hands-on technical leadership position within the Corporate Applications team, responsible for defining migration strategy, leading the IT data migration team, and designing and executing enterprise-wide data migration and ETL processes.

This role is critical to the successful integration of acquired companies into Microsoft Dynamics 365 Finance & Operations (F&O) and Customer Engagement (CE) by ensuring accurate, timely, and auditable conversion of legacy data into Woolpert’s ERP ecosystem. The position requires a balance of people leadership and deep hands‑on technical execution, with direct involvement in complex data extraction, transformation, loading, reconciliation, and validation across global legal entities. Strong SQL expertise, data mapping, and validation experience are required to support complex financial, multicurrency, and operational datasets across diverse legal structures.

We are unable to provide visa sponsorship for this position.  Applicants must already possess work authorization in the country the job is located.

What You Will Do:

Leadership & Strategy

• Own and lead the ERP Data Migration workstream within Woolpert’s overall M&A integration program.
• Define and execute end‑to‑end data migration strategies for complex ERP integrations following acquisitions.
• Partner closely with the M&A Integration Director, Corporate Applications leadership, Business Process Owners, and acquisition stakeholders to define data requirements, timelines, risks, and dependencies.
• Lead and manage a blended team of approximately 10 employees and contractors, supporting multiple parallel ERP migrations globally.
• Drive continuous improvement, automation, and efficiency across migration and ETL processes.

Data Migration & ETL Execution

• Design, build, and oversee data extraction, transformation, and loading (ETL) processes from legacy systems into Microsoft Dynamics 365 F&O and CE.
• Lead data mapping and conversion for master data and historical transactional data, including complex financial, operational, and multicurrency datasets.
• Ensure accurate integration with downstream and upstream systems (e.g., Dayforce and other enterprise platforms).
• Execute mock conversions, cutover planning, and final production migrations with a strong focus on accuracy and auditability.
• Own data reconciliation, validation, and issue resolution between source systems and target ERP.

Data Quality, Governance & Validation

• Ensure the accuracy, completeness, and integrity of migrated data through robust validation, testing, and reconciliation processes.
• Identify and resolve data quality issues, inconsistencies, gaps, and anomalies prior to migration.
• Design and implement error handling and rollback strategies to mitigate migration risk.
• Maintain comprehensive documentation covering mappings, transformation logic, validation results, and operational procedures.

Architecture & Continuous Improvement

• Own the architecture and design of ERP data migration solutions across all M&A activity.
• Reduce migration cycle time through innovative tools, automation, and repeatable frameworks.
• Continuously refine and evolve ETL processes to improve quality, scalability, and efficiency.

What You Will Bring:

Education & Experience

• Bachelor’s degree in Computer Science, Information Technology, Mathematics, or a related field, or equivalent experience.
• Proven experience in managing/leading teams and delivering full‑lifecycle ERP implementations.
• 10+ years of experience working with data migrations for complex ERP implementations, preferably in M&A environments.
• 7+ years of hands‑on experience with Microsoft Dynamics 365 Finance & Operations, including deep knowledge of data entities and structures.
• 10+ years of demonstrated expertise in SQL, including queries, scripting, and stored procedures.
• 10+ years of experience in data analysis, conversions, source‑to‑target mappings, testing, and operational support.

Technical Expertise

• Advanced proficiency in SQL, including queries, scripting, stored procedures, and performance tuning.
• Extensive experience with ETL tools and ERP migration platforms such as Azure Data Factory (ADF), DMF/DIXF, KingswaySoft (SSIS), eOne SmartConnect, TIBCO Scribe, or equivalent tools.
• Strong data analysis and transformation skills using SQL, Excel, and ETL platforms.
• Experience with multicurrency financial data, including general ledger structures, historical exchange rates, and financial reconciliation. Must demonstrate proven expertise in mapping and reconciling financial transactions across multiple currencies, managing historical exchange rates, and ensuring balance integrity and consistency.
• Familiarity with Azure, Dataverse, Power Platform, Power BI, and Azure DevOps is preferred.

Leadership & Communication

• Demonstrated ability to manage, mentor, and coach technical and functional data migration teams.
• Strong stakeholder management skills with the ability to communicate effectively across technical and business audiences.
• Excellent written and verbal communication skills with the ability to present complex concepts clearly and concisely.
• Proven ability to operate in a fast‑paced, deadline‑driven M&A environment.
• Strong interpersonal skills across both verbal (day‑to‑day discussions, team meetings, workshops) and written (requirements and design specifications) communication, with a consistent focus on clarity and precision.

Core Competencies

• Strong analytical and problem‑solving skills with exceptional attention to detail.
• Ability to evaluate complex datasets, reconcile discrepancies, and translate data into actionable insights.
• Adaptability and resourcefulness in dynamic, high‑change environments.
• Strong business acumen with an understanding of how data migration impacts financial and operational outcomes.

Technical Skills Summary

• Microsoft Dynamics 365 Finance & Operations and Customer Engagement
• SQL Server / SQL Management Studio
• ETL & Migration Tools (e.g., ADF, DMF/DIXF, SSIS/KingswaySoft, Scribe, SmartConnect)
• Azure DevOps
• Microsoft Excel
• Power BI
• Data mapping, automated testing, validation, and reconciliation tools

Benefits You Will Love

Certified as a Great Place to Work, Woolpert is one of the fastest-growing architecture, engineering, and geospatial companies in the world. With over 75 offices and countless projects around the globe, you’ll work on meaningful assignments that improve quality of life around the world. In addition to offering competitive pay, we provide employees with a robust set of unique benefits, including:

• Freedom to Work program: Set your own schedule and location (as appropriate).
• Principal program: Earn the opportunity to become an owner of the firm.
• Flexible paid time off/vacation: Take time off when it makes sense for you and your team.
• Career development: Explore a wide range of learning and growth opportunities within and across industries.
• Health, life, vision, and dental insurance: Cover all your medical bases.
• Paid sick time, retirement plan, fitness reimbursement, pet insurance, identity protection, technology stipend, employee assistance program, and more!

#LI-Hybrid

About the Job

We’re hiring an Equipment Technician who will focus on critical equipment to ensure that our clinical production team has everything they need to process and bank life-saving bone marrow.  In this role, you’ll be responsible for a variety of facility and equipment cleaning, maintenance, installation, operation, and troubleshooting to keep operations running smoothly in our cGMP (current Good Manufacturing Practice) facility.  This is a hands-on role, and we’ll train you on Good Documentation Practices, preparing tools for sterilization, and other support tasks which are key for a biotech manufacturing facility. Restocking materials and reagents as well as cleaning equipment/tools and autoclaving may also be a part of your daily routine.

This role reports to the Facilities Manager, and will work closely with both the Facilities team and the Clinical Production team.

Required Qualifications

• High School Diploma
• Ability to solve technical and performance problems using information from a variety of sources
• Excellent written and oral communication skills
• Capability to operate with a high level of organization and excellent time management in a dynamic startup environment
• This is an hourly, non-exempt role based in our Indianapolis facility
• We are currently hiring for Monday through Friday 8am - 5pm

Preferred Qualifications

• Experience working hands-on with laboratory/clinical equipment

Key Responsibilities

• Perform scheduled maintenance inspections and assurance inspections on equipment to ensure safe and effective operating conditions
• Assist with qualification of new equipment
• Test and calibrate components using a variety of manuals, troubleshooting techniques, and code requirements
• Perform routine preventative maintenance and calibrations of equipment
• Assist with cleaning, calibration, and maintenance of quality control, production, and research lab equipment, including non-routine maintenance and scheduling service or calibration with outside vendors as needed
• Assist in repair and replacement of complex medical equipment and systems
• Install and test a variety of medical and research equipment
• Diagnose equipment malfunctions with accuracy
• Perform activities in accordance with current GDP and cGMP 
• Recognize and communicate production and work environment issues/observations to supervisory staff in a timely manner

In your first six months some projects you’ll work on include:

• Training on gowning and cleaning practices for the cleanroom support areas
• Shadowing Clinical Production personnel and observe processing 
• Assisting Clinical Production team in developing improved tool cleaning procedures
• Learning the basics of safety, sterility, and the general flow of our methods and operations
• Understanding our freezers (-80° & -190°) and how they operate, fill and alarm
• Gaining familiarity with switching out Co2 and LN2 tanks

Physical Requirements

• Requires training in blood borne pathogen safety measures; new hires will be given the option of Hepatitis B vaccination
• Requires standing, walking, pushing, kneeling, twisting and reaching
• Must be able to work in a moderately noisy environment
• Must be able to work around biohazardous materials and chemicals 
• Must be able to lift, push, pull and/or carry up to 25 lbs
• Must be able to use hands and fingers to handle and feel objects, tools, and controls
• Must be able to sit or stand for long periods of time
• Regularly required to sit, stand, walk, climb, stoop, kneel, crouch; use hands to handle or feel; and reach with arms

We offer a full slate of employee benefits including:

• Competitive salaries
• Stock options
• 401(k) matching
• Medical, dental and vision coverage
• Four weeks of PTO accrued (vacation & sick time) annually  + 11 company holidays
• Employer paid life insurance and long term disability
• Gym membership/recreational sports reimbursements

Job Description

CSCI Consulting is looking for an Intelligence Analyst to support our State of Indiana client. In this role, the consultant will provide direct support to the customer staff.  While in this critical position, you will have the opportunity to utilize your training and experience to assist corrections investigations staff in the development of actionable intelligence within the facilities or approved outside law enforcement agencies within established timeframes.  The selected candidate will be team oriented, capable of multitasking, and possess excellent communication skills. This position will be worked on site at our client's facility in Indianapolis, IN.

Responsibilities

• Analyze data to establish trends within the facility and potential areas of interest
• Assist facility with investigations by utilizing specialized software provided for data mining and link analysis
• Monitor offender telephone calls
• Establish a fundamental understanding of the facility’s operation to include policies and procedures, and data sources available for analysis
• Demonstrate fundamental understanding of investigative and intelligence processes to include the intelligence cycle
• Proactively develop intelligence to assist in accomplishing facility objectives and mission
• Submit detailed reports to facility regarding intelligence findings
• Submit regular reports to superiors outlining level of support and benefit to facility
• Provide guidance and training to facility staff
• Fulfill requests for call recordings or other related data as authorized and requested
• Participation in court or other administrative related hearings
• Demonstrate a high level of confidentiality and meticulous attention to detail
• Ability to develop expertise in the area of OSINT, human trafficking, digital forensics, criminal organizations, fraud, probation and parole or other specialized area.

Minimum Requirements

• A Bachelor’s Degree or four years of related experience in lieu of a degree or a combination of education/experience. A concentration in Criminal Justice, Security and Intelligence, or a Business-related field is preferred.
• A minimum of 1 years of related experience to include reporting and analysis and strong investigative experience
• Ability to develop a fundamental understanding of intelligence processes in a correctional environment to include institutional operations and criminal procedures
• Prepared to testify in court or other administrative related hearings as needed
• Ability to learn ViaPath and third-party software applications within the first six months of hire
• Ability to work in a fast-paced environment and meet deadlines
• Strong problem-solving skills with an interest and ability to conduct analysis and report on findings
• Ability to handle confidential information.
• Fluency (written and verbal) in English is required. Fluency (written and verbal) in Spanish is desired
• Experience or expertise in the area of OSINT, human trafficking, digital forensics, criminal organizations, fraud, or probation and parole preferred.
• Creativity and adaptability in problem-solving
• Strong organizational and time-management skills
• Professional presence

Preferred Skills

• Proficient in Microsoft Windows OS and Microsoft Suite
• Past experience with a Federal, state, or local government agency
• State of Indiana experience is a plus!
• Ability to work in a team environment, as well as independently
• Strong customer and vendor relationship skills
• Demonstrated ability to comply with data standards and policies
• Motivation to learn new technologies and methodologies that demonstrate value

Kyowa Kirin is a fast-growing global specialty pharmaceutical company that applies state-of-the-art biotechnologies to discover and deliver novel medicines in four disease areas: bone and mineral; intractable hematologic; hematology oncology; and rare disease.  A Japan-based company, our goal is to make people smile by delivering breakthroughs where no adequate treatments currently exist, working from drug discovery to product development and commercialization. In North America, we are headquartered in Princeton, NJ, with offices in California, Massachusetts, and Ontario.

*** this territory will cover: Bloomington, Ft. Wayne, Hammond, Indianapolis, Peoria, South Bend, Springfield

Summary of Job:

The Regional Business Manager is a critical role in establishing KKI as a leader in Rare Diseases by demonstrating our commitment to supporting the efforts of Rare Disease healthcare providers in improving patient health outcomes and becoming a trusted resource in demonstrating value along the patient journey. 

The Regional Business Manager will understand education referral networks to identify appropriate patients and ensure maintenance on Crysvita by supporting appropriate multidisciplinary support of the patients via their care network.  

They will also work closely with the cross-functional teams at KKI.  

The Regional Business Manager serves as the lead point of contact for activities within the assigned hospital networks, academic Institutions, and surrounding practices and works closely with Market Access, Sales, Marketing, and Medical Affairs. 

Essential Functions:

• Maintain a high degree of clinical knowledge to engage effectively with Endocrinologists, Geneticists, and Rheumatologists in the areas of X-Linked Hypophosphatemia (XLH) and Tumor Induced Osteomalacia (TIO). 
• Focus efforts on achieving the greatest positive patient impact. 
• Manage patient identification by understanding the patient journey to aid in the diagnosis and thus enable access to therapy. 
• Clearly understand and implement the marketing plan, accurately articulate the value proposition, and utilize on-label and approved marketing materials only to attain sales/patient objectives for assigned products on a monthly, quarterly, and yearly basis. 
• Communicate all disease, product, and formulary information in a manner that is truthful and non-misleading, consistent with Kyowa Kirin's compliance policies and all applicable laws and regulations. 
• Individual must manage their territory using discretion and judgment when executing the brand strategy to maximize performance within the assigned customer population.  This may include physicians within specialty medical practices and their staff, specialists within local hospitals and clinics, and any other appropriate HCPs within their geographic area. 
• The Rare Disease Sales Specialist must be able to analyze local and regional business/managed markets trends to build both long and short terms goals that lead to a successful business plan. 
• Work compliantly in a matrix environment encompassing Patient Services, Specialty Infusion Pharmacies, and Managed Markets, which includes treating confidential patient information in accordance with Kyowa Kirin practices and policies. 
• Create productive business partnerships with internal customers to create compliant plans for selling approaches that align with the company and territory business plans. 
• Seek clarification from management and/or Compliance & Legal when uncertain whether a proposed activity could violate the law or compliance policies. 
• Utilize a consultative selling approach. This will be a highly technical, solution-oriented selling model enabling the representative to meet the needs of healthcare professionals who treat X-linked hypophosphatemia (XLH) and Tumor Induced Osteomalacia (TIO).  
• Manage a territory marketing and promotional speaker program budget in a manner that is consistent with all Kyowa Kirin compliance policies. 
• Share best practices and actively participate in Regional/National meetings. 
• Utilize CRM system to document account profiles, pre, and post-call activities. 

Compliant  

• Refers requests for off-label information to KKI’s medical department through the MIR process. 
• Strictly adhere to relevant regulatory and compliance guidelines and company policies. 

Job Requirements:

Education 

• Bachelor’s degree in Science or Business, MBA, Pharmacy/Medical Degree. 

Experience 

• Minimum of 5 years of specialty pharmaceutical sales experience. 
• Experience in making profound differences to patients by enabling access to the best treatments available. 
• Ability to discuss therapeutic strategies to inform and influence decision-makers. 
• Ability to successfully develop and apply clinical and business expertise, and effective selling skills. 
• Strong verbal, influencing, presentation, and written communication skills. 
• Reside within proximity to assigned geography. 
• Ability to adapt to changing business needs, conditions, and work responsibilities. 
• Displays an ongoing commitment to learning and self-improvement. 

Preferred: 

• Execution of marketing strategies at the local level. 
• Demonstrated business and strategic planning skills to identify unique selling opportunities and adaptability to changing market conditions. 
• Demonstrated understanding of managed care landscape and how it influences/impacts business. 
• Strong collaboration skills and success working in teams 
• Experience selling a product that requires extensive coordination with patient services. 
• Working knowledge of Rare Disease. 
• Demonstrated ability to analyze complex technical data and to develop strategic and actionable business plans. 

Travel Requirements: 

• Must have a valid driver’s license issued in the US with a clean driving record. This position will involve overnight domestic travel depending on the territory. 

Technical Skills 

• Proficient in MS Office Suite. 

Non-Technical Skills 

• Highly motivated and great attention to detail. Strong endurance to work under tight timelines and complex/changing situations.  Excellent written and oral communication skills. Excellent problem-solving skills. Broad level of interpersonal skills and flexibility.   Cultural sensitivity and ability to develop consensus within a multinational organization. 

The anticipated salary for this position will be $180,500 to $202,400. The actual salary offered for this role at commencement of employment may vary based on several factors including but not limited to relevant experience, skill set, qualifications, education (including applicable licenses and certifications, job-based knowledge, location, and other business and organizational needs.

The listed salary is just one component of the overall compensation package. At Kyowa Kirin North America we provide a comprehensive range of benefits including:

• 401K with company matching
• Discretionary Profit Sharing
• Annual Bonus Program (Sales Bonus for Sales Jobs)
• Generous PTO and Holiday Schedule which includes a Summer and Winter Shut-Down, Sick Days and, Volunteer Days
• Healthcare Benefits (Medical, Dental, Prescription Drugs and Vision)
• HSA & FSA Programs
• Well-Being and Work/Life Programs
• Life & Disability Insurance
• Concierge Service
• Pet Insurance
• Tuition Assistance
• Employee Referral Awards

The compensation and benefits information set forth in this posting applies to candidates hired in the United States. Candidates hired outside the United States will be eligible for compensation and benefits in accordance with their local market.

KKNA and all of its employees have an obligation to act in accordance with the law and with integrity in all our operations and interactions

It is the policy of Kyowa Kirin North America, Inc. to provide equal employment opportunity to all qualified persons without regard to race, religion, creed, color, pregnancy, sex, age, national origin, disability, genetic trait or predisposition, veteran status, marital status, sexual orientation or affection preference or citizenship status or any other category protected by law.

When you apply to a job on this site, the personal data contained in your application will be collected and stored by Kyowa Kirin, Inc. (“Controller”), which is located at  212 Carnegie Center Dr. Suite 510 Princeton, NJ 08540 USA and can be contacted by emailing kkus.talentacquisition8h@kyowakirin.com. Controller’s data protection officer can be contacted at usprivacyoffice@kyowakirin.com. Your personal data will be processed for the purposes of managing Controller’s recruitment related activities, which include setting up and conducting interviews and tests for applicants, evaluating and assessing the results thereto, and as is otherwise needed in the recruitment and hiring processes. Such processing is legally permissible under Art. 6(1)(f) of General Data Protection Regulation (EU) 2016/679 (“GDPR”) as necessary for the purposes of the legitimate interests pursued by the Controller, which are the solicitation, evaluation, and selection of applicants for employment. 

Your personal data will be shared with Greenhouse Software, Inc., a cloud services provider located in the United States of America and engaged by Controller to help manage its recruitment and hiring process on Controller’s behalf. Accordingly, if you are located outside of the United States, your personal data will be transferred to the United States once you submit it through this site. The transfer will be made using appropriate additional safeguards under the standard contractual clauses approved by regulators for transfers of personal data outside the European Union.

Your personal data will be retained by Controller as long as Controller determines it is necessary to evaluate your application for employment.  Under the GDPR, if you are located in the European Union, you have the right to request access to your personal data, to request that your personal data be rectified or erased, and to request that processing of your personal data be restricted. You also have the right to data portability, and to lodge a complaint with an EU supervisory authority. If you have any questions about our use of your data, you may contact us by email at usprivacyoffice@kyowakirin.com.

Recruitment & Staffing Agencies

Kyowa Kirin does not accept agency resumes unless contacted directly by internal Kyowa Kirin Talent Acquisition. Please do not forward resumes to Kyowa Kirin employees or any other company location; Kyowa Kirin is not responsible for any fees related to unsolicited resumes.

#LI-PE1

#LI-Field

About the Job

This is a high-impact leadership role responsible for end-to-end supply chain and logistics operations supporting our manufacturing site and patient-facing fulfillment. As the Director of Supply Chain and Logistics, you will lead material planning, procurement, inventory management, cold chain logistics, and order fulfillment to ensure reliable, compliant, and efficient product delivery.

You will partner closely with Manufacturing, Quality, Engineering, MSAT, Sales, and Commercial teams to ensure seamless integration between supply and demand, positioning Supply Chain and Logistics teams as both an operational backbone and a strategic enabler of growth. As a key member of the Site Operations Team and leader of our Downstream Core Team, you will drive disciplined execution, visibility, and continuous improvement across the organization.

This role is ideal for a leader who thrives in complex, regulated environments, builds scalable systems, and is energized by ensuring life-saving products reach patients reliably and on time. The position reports directly to the SVP of Manufacturing Operations.

Required Qualifications

• Bachelor’s degree in Supply Chain, Operations, Engineering, Business, or related field
• 10+ years of experience in supply chain, logistics, or operations in a regulated manufacturing environment (pharma, biotech, medtech preferred)
• 5+ years of people management experience leading supply chain or logistics teams
• Strong understanding of GMP/GTP requirements as they relate to materials, storage, and distribution
• Experience with inventory planning, procurement, and supplier management including ERP/MRP systems and inventory planning tools
• Proven track record of improving service levels, reducing shortages, and optimizing inventory
• Strong analytical, problem-solving, and communication skills

Preferred Qualifications

• Experience supporting commercial-scale pharmaceutical or biotech manufacturing environments
• Experience with cold chain, time-sensitive distribution, and external logistics provider management
• Familiarity with S&OP/S&OE processes and cross-functional demand–supply alignment
• Experience driving supply chain optimization through automation, digital tools, or advanced analytics
• Lean or Six Sigma certification with demonstrated application in supply chain environments
• Experience supporting regulatory inspections (FDA, AATB, or equivalent)

Key Responsibilities

• Lead, mentor, and develop a high-performing supply chain and logistics teams across procurement, planning, inventory, and fulfillment
• Own end-to-end material flow from supplier through manufacturing to patient delivery
• Ensure reliable supply of materials and on-time fulfillment of finished goods to meet patient demand
• Establish and maintain inventory strategies that balance availability, risk, and working capital
• Oversee cold chain logistics, shipping, and distribution, ensuring product integrity and compliance
• Manage supplier relationships, including performance, risk, and continuity of supply
• Drive S&OE processes to align demand, supply, and execution across the site
• Identify and mitigate supply chain risks, including shortages, delays, and capacity constraints
• Partner with Manufacturing, QA, and Engineering to support production and capacity scaling
• Lead continuous improvement initiatives to increase service level, reduce cost, and improve efficiency
• Ensure compliance with GMP/GTP, internal procedures, and regulatory expectations
• Support audits and represent Supply Chain during regulatory inspections
• Develop long-term supply chain strategy aligned with commercial growth and new product launches
• Lead the site’s cross-functional Downstream Core Team, overseeing Release and Distribution processes to ensure reliable, compliant product availability
• Travel (domestic and international) when required (<10%) to support supply chain and logistics planning or projects

In your first six months some projects you’ll work on include:

• Assess current inventory levels, service levels, and supply chain risks across all products
• Strengthen supplier management and sourcing strategies for critical materials
• Optimize cold chain logistics performance, including carrier reliability and cost
• Develop a 12-24 month supply chain roadmap aligned with growth and product launches

We offer a full slate of employee benefits including:

• Competitive salaries
• Stock options
• 401(k) matching
• Medical, dental and vision coverage
• Four weeks of PTO accrued (vacation & sick time) annually  + 11 company holidays
• Employer paid life insurance and long term disability
• Gym membership/recreational sports reimbursements

About the Job

This is a high-impact leadership role at the center of our manufacturing and technical operations. As the Senior Manager of Engineering, you will lead the engineering and maintenance function supporting GMP/GTP manufacturing, ensuring equipment, processes, and systems remain reliable, compliant, and scalable as we grow.

You will partner closely with Production, Manufacturing, Quality, Supply Chain, MSAT, and Facilities to position Engineering as both a technical problem solver and a strategic enabler of safe, high-quality, and reliable product supply. As a key member of the Site Operations Team, you will drive disciplined execution, risk-based decision-making, and continuous improvement across the site.

This role is ideal for a technical leader who thrives in complex, regulated environments, builds strong and accountable teams, and is energized by modernizing systems to support increasing production demand and new product launches. The position reports directly to the SVP of Manufacturing Operations.

Required Qualifications

• Bachelor’s degree in Engineering and 8+ years of experience in pharmaceutical or biotech manufacturing OR 12+ years of relevant engineering experience in a regulated manufacturing environment
• 4+ years of people management experience leading engineers or technical staff
• Strong working knowledge of CGMP/CGTP requirements and engineering support in regulated aseptic or sterile manufacturing environments
• Experience with equipment qualification (IQ/OQ/PQ), validation, and change controls
• Proven track record of improving equipment reliability and reducing unplanned downtime
• Strong project management, documentation, and communication skills
• Experience with root cause analysis, FMEA, and SOP development
• This position is based full time onsite in our Indianapolis facility

Preferred Qualifications

• Experience supporting commercial-scale pharmaceutical or biotech manufacturing, including tech transfers, in multiple functional areas
• Familiarity with computerized maintenance management systems (CMMS)
• Experience leading capital projects and facility expansions
• Lean or Six Sigma certification
• Experience implementing automation and digital engineering solutions
• Experience interacting with regulatory inspectors (FDA, EMA, or equivalent)
• Expertise in business intelligence and analytics (Tableau, Power BI, SQL)

Key Responsibilities

• Lead, mentor, and develop a high-performing engineering team including facilities, validation, maintenance, and automation personnel
• Be a key member of our Site Operations Team, ensuring reliable supply of product to patients
• Own equipment lifecycle management including design input, commissioning, qualification, maintenance strategy, and retirement
• Oversee capital projects from concept through execution, ensuring scope, budget, and timelines are achieved
• Establish and improve preventive maintenance and reliability programs to reduce downtime and deviation risk
• Partner with Manufacturing, QA, and MSAT to support process improvements and capacity expansion
• Ensure engineering compliance with CGMP/CGTP, safety standards, and internal procedures
• Lead root cause investigations related to equipment, utilities, and facility systems
• Drive data-based reliability improvements using trend analysis and KPIs
• Support inspection readiness and represent Engineering during regulatory audits
• Develop long-term facility and infrastructure strategy aligned with commercial growth plans
• Travel (domestic and international) when required (<10%) to support other sites

In your first six months some projects you’ll work on include:

• Assessing current equipment reliability, PM effectiveness, and engineering KPIs
• Implementing a new CMMS software platform
• Identifying and prioritizing capital investments to support production growth
• Standardizing engineering documentation and technical standards
• Developing a 12-24 month engineering roadmap aligned to commercial scale and regulatory readiness

We offer a full slate of employee benefits including:

• Competitive salaries
• Stock options
• 401(k) matching
• Medical, dental and vision coverage
• Four weeks of PTO accrued (vacation & sick time) annually  + 11 company holidays
• Employer paid life insurance and long term disability
• Gym membership/recreational sports reimbursements

Who we are:

We dream big. We love food. We’re building the next generation of marketing software and our mission is to help the lifeblood of our communities, small businesses, specifically local restaurants and bars.

Launched in 2015, SpotHopper has quickly become the leading all-in-one marketing and operations platform for in-house teams to use at bars and restaurants. We work with nearly 20,000 restaurants and are one of the fastest growing tech companies in the country.

SpotHopper's all-in-one marketing and operation technology helps independent restaurants tackle the challenges they face online from one easy-to-use platform, saving them time and money. The industry-leading solution enables operators to elevate their online image, increase exposure, bring in more customers, attract more qualified employees, and keep up with national chains.

Who we are looking for:

• Results and goal oriented individuals with a competitive hunter mindset 
• Growth minded 
• Thrive when given freedom and autonomy 
• Proven track record of exceeding your quota in a high velocity environment, please include quotas/ KPIs, quota attainment, and any achievements (president club, summit club, highest sales of the year, etc.) on your resume
• Passionate about food and people
• Go-getter mentality with ability to innovate and get things done
• Enjoy working collaboratively with management and other team members throughout the sales process 
• Confident go getters who are not afraid to pick up the phone or drop in the restaurant to speak with prospective clients 
• Dedicated to contributing to the growth of your community and the SpotHopper brand
• Those who have worked in the service industry before, please include this on your resume

What you’ll do:

The full Account Executive position is perfect for those who have experience in sales, specifically in SaaS, marketing, full cycle, hunter oriented roles that incorporates cold outreach. Full AE start their time with SpotHopper world class training process and then quickly jump into the field, meeting with owners, and making sales. 

This role offers a built in progression path as well as endless opportunities to move into management, training, and new roles that open within the company. 

• Own the full cycle, from cold outreach to close
• Work closely with our amazing Customer Success team as they handle the majority of the post sale work 
• Focus on bringing new business, selling to locally owned bars and restaurants using a consultative approach 
• Get into the field, meeting in person with owners demonstrating the SpotHopper platform and all our offerings, working with them to fill their needs
• Hold 1-4 meetings per day, in person at the bar or restaurant with the owner 
• Cover a territory of roughly 45-1 hours radius (this is subject to change, and is territory dependent)  

What we offer:

• Compensation when starting as a full Account Executive: year one $100-125k OTE (Base $65-85k)
  • Many of our full AEs are in the $150-$200k + range by year two. 
• Performance based equity options
• $300 monthly stipend for operational expenses
• Healthcare, vision, dental, and life insurance 
• 401K
• Unlimited time off if hitting quota consistently
• All sales reps receive a monthly stipend to spend on any and all local restaurants. We want our employees to be experts in the service industry and their market, and continue to help these small businesses any way we can.
  
  • Full AE receive $500 per month 

About the Team

The People & Culture team is dedicated to creating a fulfilling and inspiring workplace for everyone who delivers the Stitch Fix client experience—from warehouse associates to technical and merchandising teams. We foster a collaborative, problem-solving environment and are seeking leaders who are thoughtful, driven, and motivated by impact.

About the Role

We’re seeking a People & Culture (P&C) Business Partner to join our team in Plainfield, IN. This is a highly collaborative, site-based role requiring 4+ days per week on-site with our Operations team.

While the role is strategic, success depends on strong day-to-day connection to site operations, workforce dynamics, and frontline leadership. You’ll play a key role in shaping a high-performing, engaged workforce by aligning people strategies with business needs. Reporting to the Business Partner Manager, you’ll partner closely with leaders across Operations, Recruiting, Talent Development, and Total Rewards to drive initiatives that support organizational effectiveness, employee experience, and business performance.

You're excited about this opportunity because you will…

Strategic Partnership & Coaching

• Partner with site and cross-functional leaders to align people strategies with business goals
• Coach leaders on performance management, employee relations, and development practices
• Serve as a trusted advisor and primary point of contact for employee guidance and support

Employee Relations & Compliance

• Lead thorough, impartial investigations and resolve complex employee relations issues
• Ensure compliance with HR policies, employment laws (e.g., FMLA, LOA), and company standards
• Manage documentation audits, employee records, and unemployment claims

People Programs & Operations

• Support onboarding, orientation, and employee lifecycle processes
• Administer HRIS transactions (e.g., org changes, terminations) and manage P&C systems
• Oversee rehire eligibility processes and maintain accurate records
• Manage the P&C inbox, ensuring timely responses and issue resolution

Data, Insights & Process Improvement

• Analyze people metrics (engagement, turnover, performance) to inform decisions
• Evaluate and improve HR programs, policies, and processes using data insights
• Partner cross-functionally on process improvements and special projects

Training & Development

• Develop and implement training programs to enhance workforce capability and performance
• Support leaders and employees through development and growth initiatives

We’re excited about you because you…

Experience:

• 3+ years of progressive HR experience
• 2+ years handling complex employee relations and leading investigations end-to-end
• Experience supporting both exempt and non-exempt populations (warehouse, retail, or fulfillment preferred)

Expertise:

• Strong knowledge of HR practices, policies, and employment law (FMLA, LOA, etc.)
• Experience using HR systems and data to drive insights and decisions

Skills & Mindset:

• Strong communicator with the ability to influence and build trust
• Sound judgment with a high level of discretion and integrity
• Curious, resourceful, and comfortable navigating ambiguity
• Ability to analyze situations objectively and make data-informed decisions

Values Alignment:

• Demonstrates partnership, integrity, innovation, authenticity, and accountability

The Clinical Material Coordinator and SAP Process Owner is responsible for the business processes associated with inputting molecules into SAP, as well as movement of materials within internal clinical trial manufacturing sites and manufacturing at external collaboration partners. This includes the logistics associated with drug substance and drug product shipping, sample shipment and storage and raw material coordination. This role will support manufacturing across the Product Research and Development (PRD) Organization. The Material Coordinator will represent the Clinical Manufacturing organizations to streamline communications with Clinical Supply and Delivery and the supporting QA teams.

Clinical Material Coordinator Responsibilities:

• Establish SAP and Business processes to support material movements, both physically and within SAP and Quality Systems, for all PRD organizations.
• Maintain SAP data related to orders in support of the organization, this includes:
  • Establish new materials and purchasing information aligned with sourcing decisions
  • Create new vendor and customer numbers as needed
  • Establish Source List for triangulated sales products as needed
  • Accountable for MRP (Manufacturing Resource Planning) actions from the point of demand entry, purchase order creation through successful incoming receipt; reconciling any discrepancies be-tween goods receipt and contract partner invoice; completes business work center items to ensure all work is done and batch release
• Manage shipment of drug substance and samples to contract partners, warehouse, and testing facilities
• Own and optimize drug substance release huddle with development and QA to align on priorities, actions and approvals
• Communicate and work with Manufacturing Plant Planners on scheduling constraints and issues that require an adjustment to the plan in regard to drug substance availability and delivery, including drug substance representative at huddles
• Build strong relationships with development organizations through routine touch points
• Monitors delivery due dates and notify development or commercial teams when shipment of drug sub-stance is needed based on supply plan; ensures necessary import approvals are in place prior to shipment execution; creates outbound delivery if needed and performs goods issue in SAP as necessary
• Accountable for document exchange with the contract partner (e.g., ticket copies, CT packet, CoA's and other supporting documents regarding raw materials and components) and upload into internal system
• Coordinate activities and communicate timing on incoming and outgoing shipment schedules
• Upon completion of manufacturing order, performs SAP goods receipt; reconciles any discrepancies be-tween goods receipt and contract partner invoice; completes business work center items to ensure all work is complete
• Conducts periodic inventory reconciliations
• GMP Compliance
• Must be knowledgeable on how to apply GMPs in a clinical trial environment. Authors, reviews, and follow procedures applicable to the Clinical Trial business. In addition, individual training plans must be kept up to date
• Quality Assurance
  • Authors appropriate deviations (e.g., L1 temperature excursions, shipping, samples)
  • Participates in departmental site self-assessments and relevant audits

Requirements:

Skill Set:

• Excellent oral and written communication skills with the ability to interact well in a team environment
• Ability to develop/manage relationships with contract partners
• Ability to collaborate with partners around the world
• Initiative and ability to handle multiple projects in an independent fashion
• Excellent organization and self-management skills
• High initiative, flexible and positive attitude
• Ability to respond to changing priorities and short lead times

Technical:

• Experience with SAP
• Experience in managing inventory/supplies or complex supply chains
• Knowledge of clinical trial manufacturing operations
• Ability to use and apply multiple computer applications
• Ability to proactively identify problems and work toward a solution
• Minimum 1 year in a GMP environment

Education:

• Bachelor’s degree, preferably in health care or sciences related field or 10+ years’ work experience in supply chain or operations

Onsite job requirement in Indianapolis, IN.

Senior Automation Engineer Responsibilities:

• Automation Engineer strong in IT/IT-centric systems to help with troubleshooting, detecting issues
• Responsible for design and implementation of key automation aspects of an equipment project, often including PLC, vision, HMI programming.
• General Change management
• Independently understanding client’s quality standards, cGMP’s, and regulatory standards to support team in compliance of validation effort
• Independent verification of testing against specifications
• Supporting clients change management program – including authoring proposed changes, executing impact assessments/ regression analysis, and supporting client documentation of change results and release
• Authoring, editing, and executing technical commissioning, qualification and validation documentation for standard equipment/systems/ software, and processes as part of team as directed by the project leader.
• Running test scripts and documenting results.
• Adherence with project schedule for all assigned activities.
• Maintaining clear, detailed records qualification and validation
• Documenting impact and risk assessments as part of a team.
• Design and PLC programming (configuration of PLC program) on standard equipment/products
• Lead and perform complex quality checks which require an intricate understanding of the machine control systems and operations
• Your innovative use of communication tools and techniques will facilitate in explaining difficult issues and establishing consensus between teams
• Contribute to the completion of projects, manage own time on agreed targets, develop plans for own projects and leads small project teams
• Monitor, generate and complete the periodic review, validation master plan for the automation engineering program
• Demonstrate good planning, organizing, time management and team participation skills
• Responsible for routine and preventive maintenance work, ensure all the equipment and facilities work safely, efficiently and reliably
• Generate and develop standard operating procedures and system support
• Analyze operational process problems and recommend appropriate corrective and preventative actions
• Manage change control authoring and execution
• Participate in the site and network wide teams to provide cybersecurity alignment and direction
• Provide 24x7x365 support of automation systems and perform automation activities for capital and non-capital projects
• Modify moderately complex to highly complex control logic that requires a degree of scientific and/or manufacturing process expertise
• Clearly communicate progress and issues to peers

Requirements:

• Must have 3-5 years of industrial experience as an Automation Engineer
• Experience in creating SQL databases
• Understanding domain authentication
• Experience in working with IT to schedule implementations
• Able to complete software installs and/or updates
• Creation of databases
• Experience in upgrading system requirements for servers
• Understanding of Citrix application
• GMP and Good Documentation Practice knowledge
• Position requires onsite work in Indianapolis, IN
• Responsible for installing, maintaining, and troubleshooting automated utility, processing, filling, inspection, and packaging equipment
• Generate user requirement specifications for control systems
• Able to make minor modifications to code and HMI graphics for smaller changes
• Must be able to read logic and perform programming as well as update control system documentation
• Contribute technical content to validation protocols on automation systems and perform execution of protocols

Position: Part Time Floor Leader

Weekly: 20-29 hours

Interview Plan

Floor Leader

As a Floor Leader, you'll play a vital role in supporting the Store Management Team across all areas of the business. This includes everything from driving sales and opening/closing the store to analyzing sales results and leading training sessions. Together with your fellow leaders, you'll work to ensure that every aspect of the store is firing on all cylinders, creating an exceptional customer experience, a happy and motivated staff, and operational excellence that would make even the most detail-oriented among us proud.

Your day-to-day will be spent on the shop floor, where you'll lead and inspire a team of sales associates to achieve and surpass their goals. By fostering a culture of passion and positivity, you'll help create a work environment that's both productive and fun, resulting in happy customers and happy employees. The Floor Leader role is all about making the world a better place one soap at a time!

Responsibilities: 

Sales & Customer Experience: 

• Driving Sales: Utilize the StoreForce dashboard results to provide effective coaching and feedback to the sales team, and make necessary adjustments to the shop floor structure to meet and exceed sales goals. Take ownership for your results and actively work to grow the contribution of your segments to the store’s overall sales. Celebrate sales achievements with your team!
• Customer Experience: Lead by example in delivering a world-class customer experience on the shop floor, including product demonstrations. Observe and listen to consultations, collaborate with your team, and strive to exceed daily sales goals. By fostering a culture of excellence in customer service, you'll drive sales, create a loyal customer base, and build a positive reputation for your store.
• Building the Brand: Educate customers on Lush brand values, and articulate our position on Fighting Animal Testing, Freshest Cosmetics, Ethical Buying, 100% Vegetarian, Handmade, and Naked Packaging in the shop and through community engagement, hosting store parties, and other traffic-driving initiatives.
• Product Passion: increase the depth of your product knowledge through constant learning and consistently make informed product recommendations for every need.

Team Involvement: 

• Development: Train and coach Sales Ambassadors and peers on effective sales techniques and product knowledge to improve their performance, support the growth of your team, and to increase sales. Lead by example, take ownership of your development, assess your performance, and actively seek feedback, resources, and opportunities to improve and elevate your skills, knowledge and abilities.
• Diversity, Equity, Inclusion, and Belonging: Encourage open communication and actively listen to team members perspectives related to diversity, equity, inclusion, and belonging (DEIB). Foster a sense of belonging by promoting teamwork, encouraging collaboration, and recognizing and valuing each employee's unique contributions.

Operational Excellence: 

• Cash Handling and Store Opening/Closing: Manage cash handling, including customer transactions, opening/closing the register, reconciling cash drawers, preparing nightly deposits, and securing the store at the end of each day. As required at your store location, take deposits to the bank.
• Time and Attendance: Lead by example in terms of attendance and punctuality, and encourage the same from all employees. Monitor employee breaks to ensure they are taking their scheduled breaks, promoting a healthy work environment and improving employee wellbeing. Review daily communications, including store updates and task lists, to ensure that team members are informed and prepared for their shifts, promoting a culture of preparedness and organization.
• Visuals and Merchandising: Maintain a clean, organized, and visually appealing store to enhance the customer's shopping experience and drive sales.
• Stock and Inventory: Train your team on inventory best practices and fresh standards, and support management with inventory tasks. Utilize Visual Merchandising guidelines to make real-time adjustments to product displays based on sales and improve the customer experience.
• Policies and Procedures: Support your management team to keep your store compliant and ensure your staff are practicing company standards for opening and closing, product integrity, respectful workplace, and health and safety. 

Qualifications: 

Required:

• Minimum 1 year of experience in:
• customer service and sales
• cash handling and opening/closing procedures
• supervisory experience involving coaching, feedback, and training
• problem-solving issues related to customer service in day-to-day operations
• a fast-paced team environment
• Knowledge and passion for skincare, natural beauty, and ethical business 
• Flexible schedule to accommodate store needs, including evenings, weekends, and holidays

Preferred: 

• Experience with consultation-based customer service models
• Experience analyzing sales metrics
• Experience working in skincare or cosmetics 
• Experience in cross cultural collaboration and DEIB or social justice training 
• Fluency in Spanish, French or other languages

Position: Part Time Floor Leader

Weekly: 20-29 hours

Interview Plan

The Role:

Reporting to the Associate Director, Partner Services The Senior Data Operations Manager serves as a strategic leader responsible for overseeing system operations, data integrity, and process excellence across all sales and marketing functions. You will lead a team that ensures seamless system functionality while establishing and maintaining comprehensive data governance standards that empower both local and regional stakeholders to make informed decisions.

As the organization's primary guardian of data integrity, you will will define, implement, and monitor rigorous standards across all interconnected systems, ensuring compliance with business expectations through meticulous attention to detail and adherence to established governance frameworks. You will drive organizational effectiveness by identifying and measuring key performance indicators that align with business objectives, while continuously evaluating and optimizing workflows to enhance operational efficiency.

At Kao, we offer amazing benefits that are available to you on your first day of employment (healthcare, 401(k) plus company match), 36 total days off (vacation + holidays + sick) and a reasonable salary range of $110,000 - $130,000. We also offer a hybrid work schedule.

What you will do:

• Manage and Optimize data workflows and system integrations across S4HANA, Salesforce, MSF, Tableau, and connected platforms while maintaining strategic awareness to surface critical risks, opportunities, and change impacts to senior leaders.
• Develop a high-performing team through the activation of clearly defined key performance metrics. Drive proactive team performance by setting and teaching standards while implementing process improvements that support team and organizational efficiency.
• Build cross-functional relationships and lead through transformation. Engage all teams to drive collaboration and innovation. Communicate proactively to keep all key stakeholders involved and up to date on the status of initiatives and projects.
• Oversee a comprehensive data governance framework, ensuring clean data input and output across all integrated systems; document, standardize, and modernize data management processes to maintain consistency and accuracy within current technology platforms.
• Support Regional and Global Projects as the subject matter expert and owner of Customer Master Data in the US & CA. Ensuring all of the business needs for each country are accounted for during the development phase.

What you will need:

• Bachelor's degree in Business Administration with MIS/Analytics concentration, Management Information Systems (MIS), Business Analytics or Data Analytics/science, Operations Management.
• 3+ years of team leadership experience.
• 5+ years of Master Data and operations management
• 5+ years experience in SAP/S4 Hana.
• Background in Data Governance and process documentation.
• A systems-thinking approach to manage the complex interdependencies between platforms, processes, and teams, ensuring that all data operations are clearly documented, seamlessly integrated, and positioned to support the organization's growth and strategic initiatives

What we offer: A friendly and flexible work environment with great compensation packages, benefits package, ongoing development and the opportunity to enhance your skills and deliver tangible results. At Kao your voice will be heard. Your opinion really counts. We believe that change comes from taking opportunities into your own hands, so we value and reward thinking and new ideas.

Hiring Process: Kao embraces the diversity and the individual personalities of its people because we believe it is diversity that makes us strong. This is why we welcome applications from all areas of the global community.

Want to learn more: If you feel you are as unique as our products and want to find out why 33,000 people across the globe opted for a career with us please visit our Americas website (https://www.kao.com/americas/en/).

Kao USA is an equal opportunity employer, including disability/vets.

#LI-Remote

About the Job

We’re looking for a Quality Control Associate to provide technical support and execution of tasks within Ossium Health’s Quality Control Laboratory, relating to testing of human bone marrow-derived materials for pre-clinical and clinical use. Successful candidates have a basic understanding of the theory, concepts and regulations behind cGMP regulations and CLIA regulations. You’ll help to ensure that we maintain the highest levels of quality and safety standards on a day to day basis. This is a great opportunity for detail-oriented individuals looking to further a career in biotechnology and quality systems.

Required Qualifications

• BS or BA in biological sciences
• High level of attention to detail in both operations and documentation
• Reliable and able to produce consistent, high quality work
• Great communication skills and organization, able to work as part of a team
• Great work ethic and positive attitude
• Strong computer skills, including Microsoft Office
• Strong attention to detail and observational skills
• This position is based full time in our Indianapolis facility

Preferred Qualifications

• Experience working in a CLIA laboratory, cell therapy, tissue banking, blood banking, or other relevant industry experience
• Experience with flow cytometry, hematopoietic colony forming unit assay, and ELISA
• Exceptional laboratory technique
• Understanding of 21 CFR 210, 21 CFR 211, 21 CFR 1271, 42 CFR 493, AATB Standards, and other GMP requirements
• Strong knowledge of data analysis and statistical methods
• Hands-on experience in MasterControl, including the quality modules and production records

Key Responsibilities

• Perform tests as operator or verifier in the testing of bone marrow derived products 
• Maintain data and documentation related to testing of bone marrow derived products obtained internally or externally
• Update product and sample inventory using an electronic inventory system
• Assist in shipping of testing samples and product from bank
• Perform routine and advanced duties required to clean, maintain and operate testing equipment and storage equipment
• Assist in drafting and revising of departmental procedures
• Work with coworkers and supervisor to effectively troubleshoot equipment and testing issues

Physical Requirements

• Must be able to work aseptically in controlled environments requiring special gowning (i.e. over the head, face, hands, feet and body)
• Must be able to work in a moderately noisy environment
• Must be able to work around biohazardous materials and chemicals
• Must be able to lift, push, pull and/or carry up to 25 lbs
• Must be able to use hands and fingers to handle and feel objects, tools, and controls
• Must be able to sit or stand for long periods of time. Regularly required to sit, stand, walk, climb, stoop, kneel, crouch; use hands to handle or feel; and reach with arms.

Schedule

• Full-time (40 hours per week)
• This is an hourly, non-exempt role that is eligible for overtime
• Our QC lab is staffed for testing Monday through Friday, including holidays. The schedule for this position is 4 x 10 hour shifts either Monday-Thursday or Tuesday-Friday

We offer a full slate of employee benefits including:

• Competitive salaries
• Stock options
• 401(k) matching
• Medical, dental and vision coverage
• Four weeks of PTO accrued (vacation & sick time) annually  + 11 company holidays
• Employer paid life insurance and long term disability
• Gym membership/recreational sports reimbursements

Position Overview: 

As the Revenue Operations Analyst for RxVantage you will function as the analytical linchpin for our Go To Market organization, providing clear insight between data and revenue performance. This role will serve as a backbone to understanding performance, identifying areas of opportunity, and driving data-informed decisions across the entire client lifecycle.

The primary focus of this role is to provide clear, accurate and actionable insights across all GTM motions including Sales, Marketing, Service and Account Management. You will own the design, maintenance and evolution of GTM reporting - ultimately providing executive level insights that enable leaders to optimize pipeline, drive revenue efficiency and increase customer engagement. You will become the cornerstone of all revenue intelligence, providing a consistent source of truth for GTM Metrics and performance analysis.

The Revenue Operations Analyst will primarily partner with the revenue organization, but will also work closely with Operations, IT, Finance, Data and Product to centralize all GTM reporting functions including commissions, product feedback and revenue retention.

The Revenue Operations Analyst will work closely with the Director of Sales Operations to develop and prioritize the GTM Intelligence roadmap and facilitate enablement programs that allow for on demand, real time access to strategic information for key stakeholders. 

What you’ll be doing:

• Own end-to-end GTM reporting across Sales, Marketing, Channel, Service, and Account Management motions, ensuring accuracy, consistency, and scalability.
• Ensure data integrity and alignment between Go-To-Market systems (CRM, marketing automation, sales engagement) and financial systems by reconciling revenue, bookings, and pipeline metrics and resolving discrepancies.
• Partner with RxVantage finance and revenue teams to administer commission processes for Go to Market team members 
• Design and maintain dashboards and reports that track pipeline health, conversion rates, revenue performance, customer engagement, retention, and expansion.
• Partner with GTM stakeholders to define success metrics, KPIs, and performance benchmarks across each motion.
• Translate raw data into clear insights, trends, and recommendations for executives and GTM leaders.
• Identify gaps, inefficiencies, and growth opportunities within GTM motions using data-driven analysis.
• Ensure alignment on metric definitions, data sources, and reporting standards across systems.
• Support forecasting, planning, and quarterly business reviews with reliable and timely analysis.
• Continuously improve reporting automation, data quality, and analytical frameworks as the GTM strategy evolves.
• Partner with other members of the Revenue Operations team to ensure all necessary mechanisms are in place within the GTM tech stack to execute quality reporting and analysis

The ideal candidate:

Technical Skills Required

• SQL Proficiency including the ability to write complex queries to extract transform and analyze GTM data across multiple sources 
• Hands-on experience with business intelligence and visualization tools building dashboards and reports (Tableau Preference) 
• Proficiency building Salesforce reporting and Dashboards
• Advanced Spreadsheet skills including data modeling and scenario analysis 
• Ability to define, document and standardize GTM metrics including funnel conversion, pipeline velocity, CAC, LTV, retention and expansion
• Familiarity with various models of compensation and incentive plans
• Ability to maintain and validate financial data including forecasting, bookings, revenue, expenses and variance analysis
• Effective management of sales and financial data across various systems including CRM, Dashboards, Spreadsheets and financial systems.
  
  

Non Technical Skills Required

• Ability to create partnerships and actively listen to department leadership in order to develop analysis that solves problems and facilitates RxVantage Go to Market Revenue Goals. 
• Ability to prioritize project management and align roadmap to RxVantage’s growth goals and vision
• Proactive attitude to identify potential issues and present solutions before problems arise. Mindset of thinking about both short term needs and long term company goals. 
• Detail oriented nature to document all updates and processes. 
• Ability to manage complex projects that span multiple teams and functions. 
• Willingness and capability to translate complex data sets and operational terminology to simple terms that convey the benefit for end users and management.

Job Summary: 

As a stylist, you are a true gorjana ambassador! Wearing, layering, and styling looks for our customers. You demonstrate a genuine passion for creating an elevated customer experience in our retail stores. Your goal is to bring brand awareness, product knowledge and the art of layering to life through intentional customer service. 

Your Day to Day Includes: 

Customer Service: 

• You approach guests proactively in a warm and welcoming manner to help make a difference in their day. We love interacting with our customers and demonstrate confidence in approaching them.
• You are a brand ambassador, eager to share your passion for gorjana with others.
• You curate memorable experiences for each guest, surprising and delighting them with our service standards.
• You deliver exceptional customer experience to ensure we create brand loyalty and build a lasting relationship with all of our customers.
• You are aware of customers at all times and are responsible for holding keys to caselines in accordance with best practices and LP strategies.
• You are solution-oriented, using the resources available to you to handle customer concerns in the moment and seek partnership if needed to ensure the customer leaves fully satisfied with their experience in store with us.
• You may be asked to deescalate/report customer service concerns or incidents as they occur from time to time, along with submitting an incident report.

Styling:

• You wear your gorjana jewelry to work each day, creatively layering stacks to inspire guests and demonstrating gStyle standards at all times.
• You develop expertise in our collections and product offerings to guide guests through styling decisions, using tools and resources to ensure the customer is informed & educated on the products.
• You confidently present curated styling choices to guests highlighting intentionality, versatility and personalization to the customers needs.

Sales:

• You leverage deep product knowledge and elevated, intentional language to drive meaningful connections and results.
• Conversion underpinned by authenticity is key - we don’t force or compete for sales, we turn every footstep into an opportunity to create a lasting experience for the customer, and win as a team
• You are self-motivated and seek to better your personal performance and that of your team on a daily basis.
• You take pride in owning your individual performance progress and utilize internal resources as a means to further develop your sales skills.
• You champion team success and customer satisfaction by participating in and encouraging team-selling on the sales floor.

Collaboration:

• You contribute to our people-first approach by being positive, helpful, and respectful to others.
• You exhibit a team player mentality and enjoy working with team mates towards a common goal.
• You look for opportunities to pitch-in, whether it is to support your team, store leadership or the customer your initiative is what drives you.
• You thrive off receiving feedback and use it as a tool for personal and professional growth. Respecting the direction given by leadership is an important part of our collective success.

Operations: 

• You are comfortable leveraging technology (POS) to support daily store operations and pay close attention to timelines and updates as it relates to technology and systems in your role.
• You maintain floor standards by following visual directives and take pride in maintaining our beautiful store environment.
• You take initiative restocking and completing tasks in downtime to support store and sales readiness.
• You help fulfill Buy Online, Pick Up In Store (BOPIS) and Same Day Delivery orders (SHIPSI), ensuring every customer enjoys a smooth and convenient shopping experience.
• You will assist with receiving weekly allocation shipments in a timely manner to ensure the right items hit our floor at the right time.
• You are mindful of service standards and processes, keeping our policies front of mind when servicing the customer.
• You take great care with team equipment, and utilize best-practices when it comes to handling and securing tech.
• You may be asked to open and close the store which would require responsibility for a store key and alarm code.
• You may be asked to assist with the labeling or re-ticketing of items as needed.

There may be times when you are asked to help facilitate additional duties in the store, or may serve as a point-of-contact for Business Partners in the absence of a Manager being present. Some of these duties are outlined below, however this is not an exhaustive list.

• You conduct weekly cycle counts with an attention to detail in order to maintain inventory accuracy and support effective product allocations from our studio.
• You execute monthly floorset directives that highlight new product launches and our Southern California, timeless yet modern roots. You may be asked to submit floorset pictures to corporate for approval.
• You handle weekly cash deposits with precision, making sure everything is counted, balanced, and deposited smoothly.
• You facilitate the weekly return of warranty items to the Warehouse, ensuring all shipments are prepared, documented, and sent on schedule. 
• You contact and utilize the appropriate business partners for resources and guidance as needed.

Job Requirements: 

• Love for the gorjana brand
• Must be 18 years of age or older
• Must have the flexibility to work a variety of shifts, including evenings, weekends or holidays as needed by the business
• Ability to lift or move at least 50 lbs 
• Ability to bend, squat, twist, and reach
• Ability to stand and/or walk for at least 6 hours per shift
• Must be legally authorized to work in the country in which the store is located
• Ability to open or close the store

At gorjana, you can expect:

Perks: 

• On-site training, development, and mentorship
• Internal growth opportunities and  pathways to leadership
• Generous employee discount and Monthly Product Allowance 
• Amazing company culture 
• Competitive Wages & Performance-based increases

Benefits: 

• Medical, Vision, Dental and Life Insurance*
• Paid Time Off*
• 401K program, with employer match and matching program* 

Compensation: 

• Hourly wage between $18-$21
• Commission, based on personal sales

*eligibility qualifiers may apply

We participate in E-Verify to confirm employment eligibility for all new hires. E-Verify compares information from your Form I-9 to official records to confirm authorization to work in the United States.