Are you a strategic thinker with a talent for solving problems and driving tangible business outcomes?  Do you thrive in roles where you get to obsess over consumer business growth and provide data driven insights? If this sounds like you, then we’d love to chat!

As Strategy & Operations Manager, you are responsible for driving efficient growth by providing data driven support in shaping and optimizing our global growth and marketing strategies. Your focus will be on various consumer topics such as customer acquisition, user activity, user retention, and new verticals adoption, on a global level.

Collaborating closely with Marketing Leadership and various stakeholders across the company, you will have the opportunity to obsess over our consumer growth, identify investment opportunities, and help ensure efficient allocation of spend to maximize our ROI, through rigorous monitoring of our key performance metrics.

Your ability to blend analytical problem-solving with business acumen and creative strategic thinking will be critical in steering our company toward sustained long-term success.

What you’ll be doing

• Collaborate with key stakeholders to drive our Growth and Efficiency OKRs, focusing on areas such as New Customer Acquisition, Retention, User Activity, and Cost Per Acquisition (CPA)
• Evaluate the impact of selected marketing tactics, track our brand performance and develop our marketing funnel strategies (e.g. to improve the awareness and consideration of Wolt)
• Facilitate weekly business review meetings and collaborate daily with Regional Marketing Directors and Regional Heads of Strategy & Planning
• Provide data driven insights for the allocation of our marketing budget across various channels, funnel stages and incentives, both online and offline, in order to optimize the growth of the platform
• Manage global Business Development projects, such as building new investment frameworks and scaling them across the markets
• Lead and coordinate global acceleration initiatives driven by the growth and marketing teams to help ensure consistent execution, impact and follow-up
• Facilitate knowledge exchange and maximize performance by collecting and sharing best practices across different regions and markets

 Our Humble Expectations

• You have 4+ years of work experience within similar industries, consulting, investment banking, technology or related. Experience from e-commerce, digital marketing as well as growth strategy is a plus.
• You enjoy solving problems, you are comfortable with data and have solid analytical skills and are experienced with online analytical tools (SQL a plus)
• You have experience in forecasting, financial planning & budget allocation
• You have an analytical approach when using data to design, develop and execute marketing strategies
• You have excellent Excel and data handling skills
• You have strong attention to detail and ability to own a project, work independently and ask for guidance when needed
• You do not shy away from getting your hands dirty, building and testing - you have prior experience in a fast-moving environment with a strong focus on achieving targets and getting things done
• You communicate clearly and concisely in written and verbal comms and are fluent in English

Boomi provides the foundation on which your business can evolve and innovate. According to a recent survey by Vanson Bourne, connected businesses are far outpacing their competitors. We help organizations connect everything and engage everywhere across any channel, device or platform. More than 7,000 organizations are using Boomi to run better, faster and smarter.

Working at Boomi means doing what you love. We hire trailblazers with an entrepreneurial spirit who can solve challenging problems, make a real impact in technology and want to build something big. If you are passionate about solving hard problems, enjoy working with world-class people and developing cutting edge technology, you should explore a career with Boomi. Learn more at http://www.boomi.com/  or visit Boomi Careers.

Here in Boomi Professional Services, we pride ourselves on our industry leading expertise, high quality delivery and outstanding customer experience that leads to the “right first time” fast time to value service that our customers receive. This is a key reason why customers choose Boomi and Boomi Professional Services. In this role, you will implement the Boomi platform and develop Boomi integrations and APIs for our customers. Join us to do the best work of your career and make a profound social impact as a Boomi Integration Platform Developer in our Professional Services team.

Location: Spain/UK/Germany/France/Netherlands

Key Responsibilities  

As a Boomi Integration Platform Developer you will be supporting Boomi Platform implementation remotely for the clients based all over Europe, Middle East and Africa region. Travelling of up to 20% of the work time might be required. 

Your core duties will include, but are not limited to:  

• Working closely with Project Managers from the region to design and develop integration solutions. 

• Evaluating customer applications to assess integration approach. 

• Being a product expert of Boomi applications including the AtomSphere integration platform and learning other parts of the Boomi platform. 

• Recommending best practices for implementing, managing, and governing integrations using the Boomi AtomSphere integration platform. 
• Defining and promoting the adoption of best practices of Boomi's products across the internal and external user community. 
• Providing support and coaching to junior team members.

Essential requirements   

• Multiple years of experience working with enterprise integration tools, middleware technologies, and application and data integration patterns including JMS, SOAP/REST web services, databases. 

• Practical experience implementing services-oriented architecture design and enabling technologies including messaging, XML, JSON, web services, and HTTP. 

• Advanced knowledge of common business systems (CRM, SFA, ERP) and processes (lead to cash, requisitions, order management, etc.) 

• General knowledge of key application infrastructure components such as VMware, storage (NAS, SAN, SMB), Java JVM, networking (firewall, load balancing, proxies). 

• Good communication and interpersonal skills combined with fluent knowledge of written and spoken English. 

Desirable requirements  

• Database skills including SQL, data modelling, and databases (e.g. MS SQL Server, MySQL, Oracle).

• Development scripting skills with Java, Groovy, JavaScript.

• 1 year plus experience using the Boomi platform would be advantageous.
• Experience working in a professional services consulting business / working directly with customers.
• Experience providing coaching and support to junior team members.

• Additional language capabilities other than English.

What you’ll achieve

As a Consultant you will work closely with customers to understand their requirements, assist with project scoping and build innovative solutions to solve business problems. You’ll have the opportunity to learn more about the Boomi platform and grow your skills as a developer/consultant. You will be joining Boomi at an exciting time of growth and innovation.

#LI-LM1

WHO ARE WE

Parse Biosciences is a global life sciences company whose mission is to accelerate progress in human health and scientific research. Empowering researchers to perform single cell sequencing with unprecedented scale and ease, our pioneering approach has enabled groundbreaking discoveries in cancer treatment, tissue repair, stem cell therapy, kidney and liver disease, brain development, and the immune system.

Founded based on a transformative technology invented at the University of Washington, Parse has raised over $100 million and is used by over 3,000 labs across the world. Our growing portfolio of products includes Evercode Whole Transcriptome, Evercode TCR, BCR, Gene Capture, and a software tool for data analysis.

Parse Biosciences is based in Seattle, Washington's vibrant South Lake Union district, where we recently opened a 34,000 square foot headquarters and state-of-the-art laboratory.

THE POSITION

As a Technical Sales Manager, you will be responsible for achieving sales objectives for our single cell RNA sequencing products through the development of new business and management of current customer accounts. You will be expected to create and execute a sales strategy across academic, biotech, and pharmaceutical accounts while working closely with Field Application Scientists and other Parse team members. Candidates should have strong technical skills, sales skills, the ability to develop and manage customer relationships, and a drive to overachieve. Gaining a deep understanding of the single cell market and Parse’s products will be critical to success. 

TERRITORY AND TRAVEL

You will be based in Germany, and you will primarily cover Central and Northern Germany with potential for other nearby territories.  The position will require travel approximately 50% of the time.

IN THIS POSITION, YOU WILL

• Generate and manage both high volume and large complex sales
• Ensure customers are satisfied and making rapid experimental progress
• Develop, maintain, and grow repeat business while maintaining strong relationships
• Prospect effectively to generate an immediate, medium, and long-term sales pipelines to ensure consistent quota obtainment
• Negotiate and close deals while minimizing discounting
• Effectively communicate technical advantages to customers
• Develop a quarterly and yearly business plan that incorporates both strategic and tactical activities
• Prioritize and qualify inbound leads
• Provide management with insight on competition, market trends, and customer feedback
• Manage your sales funnel with a high degree of accuracy
• Leverage expertise of Field Application Scientists to support customers and drive sales
• Leverage expertise of prospecting specialists to maximize customer meetings and drive new sales
• Use CRM to manage and track deals
• Continue to develop technical knowledge related to new, emerging, and related single cell research
• Forecast projected sales in your territory
• Display a high degree of professionalism both internally and externally

FOR THIS POSITION, WE LOOK FOR

• Bachelors in biology/genomics or a related field. A Masters or PhD is a plus
• Minimum of 3 years of relevant sales or channel management experience (preferably in either Next Generation Sequencing, genomics, or single cell analysis)
• Fluency in both German and English 
• Previous molecular biology lab experience is preferred
• Excellent communication skills - written and verbal
• Ability and willingness to travel up to 50% of the time (locally, nationally, and internationally as needed)
• A home office in Central or Northern Germany 

Parse Biosciences is proud to be an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, disability status, or any other status protected by federal, state, or local law.

As part of our commitment to fairness and inclusion, we do not use artificial intelligence or automated systems to screen job applications. Every application is reviewed by a member of our hiring team to ensure that hiring decisions are made thoughtfully and equitably.

Key words: account manager, sales representative, account executive, sales executive, territory manager, territory sales manager, sales specialist, inside sales

#LI-Remote

Who we are

About Stripe

Stripe is a financial infrastructure platform for businesses. Millions of companies - from the world’s largest enterprises to the most ambitious startups - use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career.

What you’ll do

As the head of our Commercial New Business team for DACH, you’ll play an instrumental role in fueling Stripe’s growth in the market through new customer acquisition and setting the long term strategy to Stripe’s trajectory for this user segment. You'll lead and coach high-performing account executives, helping them deliver on ambitious targets, as well as roll up your sleeves to work directly with users and prospects. We are looking for an individual who is keen to work alongside a high-performing team of individuals to navigate complex organizations, find new opportunities to make payments a competitive advantage for their businesses, and evolve our joint go-to-market in new ways.

Responsibilities

• Recruit, develop and lead a team of sales professionals, with a particular focus on the Commercial segment in DACH
• Develop the long-term vision and strategy for the team and manage day-to-day operations, with a focus on performance against key sales metrics
• Be accountable for increasing revenue and new client acquisition at high rates of growth
• Driving deal strategy and execution including strong pipeline development, opportunity/renewal management, and forecasting
• Coach and guide the team in developing consultative and solution-based sales skills through all facets of the sales cycle
• Play a personal and direct role in building and maintaining enduring customer relationships, up to C-level
• Inspire, motivate and enable personal and career development of team members, both to promote career growth and to increase impact for Stripe
• Collaborating closely with key stakeholders across Sales, Product/Connect, Sales Ops, S&O, Marketing, GTM Partnerships, and others
• Participate in industry events to help support positive market awareness

Who you are

We're looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. 

Minimum requirements

• 10+ years of relevant sales experience
• Track record leading sales teams to success in ambiguous environments
• Experience consistently forecasting and managing a high growth business for multiple quarters
• Thrives in settings with a high level of autonomy to create strategy, direction, and structure
• Ability to hire, train, and coach a high-performance sales team
• Ability to build executive relationships with customers and ecosystem partners
• Ability to understand and articulate technical concepts, and translate them into industry or business relevant terms
• Proven track record of success within the DACH region
• High professional fluency in German and English

Preferred requirements

• Prior experience in payments
• Prior experience in a sales and/or customer-facing role at a high growth technology company

Who we are

About Stripe

Stripe is a financial infrastructure platform for businesses. Millions of companies - from the world’s largest enterprises to the most ambitious startups - use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career.

About the team

Technical Account Managers work cross-functionally to support Stripe’s largest and most complex users. Through trusted relationships we offer customized, strategic consultations and proactively identify opportunity areas to help businesses deliver more value to their customers, optimize technical operations on their teams, and accelerate their global growth with Stripe.

What you’ll do

Responsibilities

• Provide a Gold Standard Experience to your assigned accounts’ key stakeholders
• Work with the wider Operations team to provide current state, resources and knowledge to enable Gold Standard Experience across teams interacting directly with the user via support channels, external documentation, or product/feature feedback or development
• Foster long term user relationships that grow loyalty to Stripe and Stripe products
• Work cross-functionally both internally and within your user’s organizations to provide and implement operational solutions on subjects not limited to fraud/disputes, declines, product adoption and global expansion
• Work closely with Customer Success and other user facing teams as part of a larger effort to support users on Stripe
• Lead user facing meetings both in person and through video chat
• Collaborate on the continued design of this support offering
• Create user-facing content for long term solutions

Who you are

We're looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement.

Minimum requirements

• Minimum 3 years experience in enterprise level client-facing work
• Strong product sense and energized by the challenge of solving difficult user related problems
• Strong written and verbal communication skills in English and German to support regional based customers
• Ability to lead complex integration conversations in a highly consultative and proactive manner
• Familiarity with APIs and able to explain API concepts to Stripe’s largest and most technical customers
• Familiarity with SQL and is comfortable building basic queries and modifying more complex ones
• Strong technical troubleshooting skills and is comfortable interfacing with technical teams
• A professional, confident and collaborative personality; an adept client relationship manager, capable of engaging in business-level and technical conversations at multiple levels of the organization

Preferred qualifications 

• Operations savvy mindset, with an ability to identify and eliminate process friction while continuing to build scalable processes
• Experience practicing in small to medium scale project management
• Strong organizational skills and self-starting mindset
• Ideal experience with tools like Postman, xCode, Python, Webhooks, ETL 
• Ideal experience in the payments industry
• Good to have Polish or Ukrainian language expertise (Native or Intermediate)

Who we are

About Stripe

Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone’s reach while doing the most important work of your career.

About the team

Stripe’s Customer Success Managers are ultimately responsible for the complete post-sales lifecycle of a Stripe user, and through your partnership, users will derive maximum value from their investments, leading to project success, retention, and renewal. Few roles provide such a direct impact on the growth of the company.

What you’ll do

You will become a trusted advisor to these customers, will deeply understand their business and their needs, and help them maximize the value they get from Stripe. This role involves working closely with the user account team, senior executives and engaging in product, payments, and technical conversations at multiple levels of the organization. You will be the user’s internal advocate, helping ensure an excellent Stripe experience, and gathering feedback on ways that Stripe can build the next generation of user-focused solutions. You will love this job if you are a natural relationship and business builder. 

Responsibilities

• Lead the post-sale engagement, retention, and growth of your customers, partnering closely with the Account Executive
• Support expansion of your accounts - identify opportunities, drive business outcomes, ensure customers are successful in partnership with the account team
• Build and foster relationships with senior executives in business, product, engineering, finance, and IT in partnership with the Account Executive and team
• Evangelize Stripe customer success stories and customer success systems and processes
• Articulate and drive customer use cases, customer value and expansion while maintaining trusted customer advisor status
• Serve as a trusted payments and commerce advisor to the customer and educate them on the use and benefits of our products and our industry
• Aligned with the account team, perform business reviews to align on business priorities, Stripe product roadmap, review services satisfaction, share usage patterns or insights, surface issues, provide guidance on how to optimize the value from Stripe, and identify product expansion opportunities. 
• Advocate for the customer to internal stakeholders. Share customer feedback and insights to Product Management, Engineering, Support, Marketing, and Sales on the innovation and improvement needed to optimize the Stripe user experience
• Drive overall account health including payments performance, cost optimization, product adoption, usage velocity, account renewals and growth, referrals, and customer satisfaction

Who you are

We’re looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement.

Minimum requirements

• 8+ years of experience in a client-facing role ideally customer success, managing relationships with large, global, and complex organizations, preferably working with a technical product
• Fluent in both German and English 
• Strong analytical skills and operating rigor
• Strong executive presence and presentation skills, particularly for in-person meetings with multiple stakeholders
• History of success as a consultant, pre-sales, technical account management, or equivalent
• Experience building comprehensive account plans
• Proven track record of achieving targets and goals, preferably in a sales setting
• Track record of managing large, complex projects and/or programs
• Experience handling difficult customers or situations and can demonstrate resolutions
• Must work within a team environment with sales and services peers
• Ability to navigate data and people to find answers
• A strong understanding of our business and products, and an ability to research/self-starter

Preferred qualifications

• Sophisticated business sense and understanding of underlying drivers and strategy of our user’s businesses
• Track record of leading technical conversations and persuading others to take action based on requirements and value provided by solutions
• Willingness to tackle things on your own
• A capability to work well with a wide range of people, both internally and externally
• The motivation and flexibility to work well in a high-growth environment where things change quickly

DIRECTOR – EUROPEAN GOVERNMENT OPERATIONS

As the Director – European Government Operations, based in Munich/ Berlin, Germany, you will lead Rocket Lab’s government affairs strategy across Germany with targeted engagement in priority European markets as the company’s regional footprint evolves. You will play a critical role in advancing Rocket Lab’s business objectives by shaping policy environments, building strategic government relationships, and ensuring alignment between Government Affairs and Business Development. In this role, you will work at the intersection of aerospace innovation, national security, and European public-sector engagement. To be successful, you must be results‑oriented, proactive, politically astute, and deeply comfortable operating in complex, fast‑moving environments. Join a driven team of pioneers relentlessly tackling challenging projects, delivering on the impossible, and making an impact on the future of space.

WHAT YOU’LL GET TO DO

• Develop and lead Rocket Lab’s government affairs strategy in Germany, with targeted engagement in priority European markets as this area of interest develops, ensuring alignment with corporate priorities and business development objectives
• Engage with EU‑level institutions and programs relevant to space and defense, including EDF, EDIP, EUSPA, and the European Defense Agency (EDA), to advance Rocket Lab’s policy and program objectives.
• Establish and grow Rocket Lab’s presence with government entities and innovation ecosystems in Munich and other strategic European hubs
• Partner closely with the Business Development team to support market expansion, customer engagement, and pursuit of government‑funded programs
• Shape Rocket Lab’s positioning in active European policy debates - including launch sovereignty, the European Defense Industrial Program (EDIP), dual‑use technology regulation, and the EU Space Program’s procurement frame works.
• Provide strategic guidance on developments directly relevant to Rocket Lab’s position as a non‑European supplier - including export control regimes (ITAR/EAR), European sovereign capability debates, and evolving defense procurement preferences under the Zeitenwende.
• Represent Rocket Lab in industry associations, working groups, and public‑sector forums to strengthen the company’s visibility and credibility
• Drive measurable business outcomes through targeted government engagement not only monitoring policy trends but actively shaping them
• Serve as a trusted advisor to senior leadership on European political dynamics, defense priorities, and government procurement pathways

YOU’LL BRING THESE QUALIFICATIONS

• Bachelor’s degree in political science, international relations, public policy, law, economics, engineering, or a related field
• 12+ years of experience in government affairs, public policy, defense, aerospace, or related strategic roles within Germany or Europe
• Professional fluency in German and English
• Demonstrated success building and managing relationships with senior government officials, policymakers, and public‑sector institutions
• Proven ability to drive business‑aligned outcomes through government engagement, not solely policy monitoring
• Strong understanding of European political structures, defense priorities, civil space programs, and procurement processes - including familiarity with ESA programs, EU space initiatives, and international exploration frameworks such as Artemis.
• Familiarity with NATO space and defense structures - including NATO DIANA, the NATO Space Centre at Ramstein, and national resilience frameworks under Article 3 obligations.
• Demonstrated ability to operate autonomously, set strategy, and execute in a fast‑paced, high‑growth environment
• Exceptional communication, negotiation, and stakeholder‑management skills

THESE QUALIFICATIONS WOULD BE NICE TO HAVE

• Background in space, aerospace, defense, or dual‑use technology sectors
• Experience working with or within institutions such as DLR, MOD, Bundestag committees, EU defense bodies, or national innovation agencies
• Prior roles in business development, defense industrial policy, or public‑sector consulting
• Experience working in Munich’s government, defense, or technology ecosystem

Role Overview

The Executive Engagement Officer supports Axon’s Global Executive Engagement function by coordinating, preparing, and executing executive-level engagement activities across international markets. Working under the direction of the Senior Vice President, Global Sales Programs & Partners, this role ensures that engagements with senior police, defence, and government leaders are well-prepared, professionally delivered, and effectively followed through. The role focuses on operational execution, stakeholder coordination, and internal alignment rather than setting strategy or owning executive relationships independently.

Key Contribution

As Axon’s portfolio and international footprint continue to expand, effective executive engagement requires discipline, consistency, and high-quality execution. In this role, you will support engagement activities that strengthen Axon’s relationships with senior public safety leaders and ensure continuity across meetings, events, and follow-up actions. Your work helps translate executive interactions into sustained engagement and supports the broader adoption of Axon’s ecosystem, including TASER, body-worn video, digital evidence, and cloud-based solutions.

Key Responsibilities

• Support the planning and execution of executive engagements with senior leaders across police, defence, and government agencies internationally.
• Prepare and coordinate briefing materials, background research, stakeholder profiles, and meeting documentation.
• Maintain accurate records of executive engagements, including stakeholder contacts, engagement history, and agreed next steps.
• Coordinate internally with regional sales leaders, consultants, and cross-functional teams to support engagement objectives.
• Assist with the organisation and delivery of executive roundtables, forums, and high-level meetings, including logistics, agendas, and participant coordination.
• Track engagement outcomes and actions, ensuring timely follow-up and internal visibility.
• Support the coordination and administration of external advisors and consultants in line with approved engagement plans.
• Represent Axon at selected meetings or events as delegated and accompanied, ensuring alignment with agreed messaging and objectives.
• Monitor relevant public safety, regulatory, and market developments to support engagement preparation and situational awareness.
• Contribute to internal reporting, summaries, and insights related to executive engagement activity.

Performance Measures

• Executive engagements are consistently well-prepared, documented, and followed through.
• Engagement records and stakeholder information are accurate and maintained.
• Internal stakeholders report effective coordination and communication.
• Executive roundtables and events are delivered professionally and to plan.
• Consultant and advisor coordination is timely, compliant, and aligned to priorities set by the Director, Global Executive Engagement.
• Engagement processes and templates are applied consistently.

Experience and Capabilities

• 5+ years’ experience in executive engagement support, government relations, program coordination, or senior stakeholder management.
• Experience working with police, defence, government, or public sector organisations is strongly preferred.
• Strong organisational and coordination skills, with the ability to manage multiple priorities.
• Clear, professional written and verbal communication skills, including preparation of briefing materials.
• High level of discretion and professionalism when working with senior leaders and sensitive information.
• Ability to operate effectively across regions, cultures, and time zones.
• Proactive, reliable, and detail-oriented working style.
• Proficiency in Microsoft Office and standard collaboration tools.
• Willingness to travel internationally as required, typically up to 40–50%.

We are looking for a Senior Quantum Field Engineer. As a Senior Quantum Field Engineer, you’ll be part of a team whose mission is to lead IonQ on its journey to build the world’s best quantum solutions and solve the world’s most complex problems.  Field Engineering sits at the intersection of customers, markets, products and product teams, algorithms, applications, innovation and strategy - this is the team where ideas become applied and have impact.

Join a nimble team of scientists, engineers, salespeople, marketers, business developers, and product managers to drive an entirely new quantum computing business. We’re seeking versatile engineers and architects skilled in technical sales, technical demos and customer interactions who feel energized to deliver IonQ’s quantum computing products and quantum applications. 

Responsibilities:

• Inspire prospective clients by explaining IonQ’s strategy, portfolio and answering technical questions about quantum portfolio (compute, network, security, sensing and space) and quantum applications.
• Lead and shepherd client discussions, inspiring them to see how quantum applications can be implemented in their business domain.
• This includes working through business needs and mapping Quantum Algorithms (financial services, bioscience, chemistry and materials, optimization, generative AI, and other domains) into application code and executing Proof-of-Concepts together with the IonQ Application team.
• Share insights from clients with the IonQ Product Management and Engineering teams such that client feedback is incorporated into our products.
• Navigate competitive objection handling
• Translate business needs expressed by our clients into technical work projects in collaboration with other team members.
• Create assets to explain features of our quantum applications and other IonQ quantum products.
• Move dialogs from initial ideation to focused exploration domain through to proof-of-concept and ultimately into production workflows.
• Lead client discovery sessions for business-oriented use cases that uncover potential overlap with development of useful quantum algorithms together with the IonQ Application team
• Partner with marketing, developer relations and business development to grow awareness of IonQ in the world at large.
• Attend industry conferences, as needed, to talk to client and support our booth activities.
• Some travel expected in the US (20%) but opportunities for global travel are available as well for client meeting and IonQ conference activities.
• This is a technical customer-facing role with the appropriate balance of compensation acceleration for success and a base salary to ensure that credibility and technical correctness always come first.

You’d be a good fit with:

• 5 years of experience in technical customer-facing roles or equivalent capacity.  The ability to communicate (at the various context-appropriate levels of depth) and persuade clearly, have strong EQ, and other customer facings skills are critical.
• Bachelor’s degree or above in Computer Science, Machine Learning, Data Science, or other STEM field, such as Chemistry, Physics or Engineering
• Motivated learner with a strong interest in quantum computing.

You’d be a great fit with: 

• Masters or PhD in a STEM field, perhaps adjacent to quantum computing.
• Time on the customer side in various verticals included leadership roles - this provides customer empathy
• Hands-on experience with Qiskit, Cirq or other quantum computing SDK.
• Proficient in Python and Jupyter Notebooks.
• Expert architecture skills across various technologies (“full stack skills”)
• Experience leading technical events.

Location: Germany 
Travel: 20% travel domestically and globally
Job ID:  1403

About the Role:

As a Senior Product Manager your job is to help us make equity work for our customers. Your primary focus will be on building comprehensive reporting and analytics solutions that automate complex financial processes and compliance requirements across our three core reporting pillars: Financial, Compliance, and Operational reporting.

At Ledgy you will:

• Develop a deep understanding of the equity management market as well as our customers, their pains and jobs-to-be-done. Over time, become a subject matter expert for equity reporting and act as point of contact for internal and external stakeholders
• Systematically analyze qualitative customer feedback, quantitative usage data and product gaps in collaboration with Design, Engineering and customer-facing business partners
• Collaborate with product leadership on the vision and strategy of our reporting and analytics pillar
• Define, plan, and execute a roadmap to bring Ledgy's financial reporting (IFRS 2, FRS 102, ASC 718), tax reporting and operational reporting to the next level
• Align your team around strategic goals, relevant KPIs, and track success metrics for measuring impact
• Break down complex problems and write clear documentation in collaboration with Design, Engineering, financial reporting experts, and product leadership
• Manage product delivery in an agile setting and support your team in all sprint activities
• Drive product launches through cross-functional work with Product Marketing and other go-to-market teams
• Support shaping the future of our product best practices to achieve the best business outcomes

In the first 30 days:

• Be paired with an onboarding buddy who will introduce you to the world of equity management and financial reporting
• Get to know the Financial Reporting team, engineers, design and financial reporting domain experts
• Understand how our reporting features integrate with the broader Ledgy platform
• Start contributing to roadmap discussions with guidance from team members

In the first 60 days:

• Independently contribute to reporting feature definitions and improvements
• Take ownership of key reporting features and product initiatives
• Participate in strategic discussions about scaling our reporting capabilities
• Work alongside engineers, design and domain experts, as well as other product managers, to implement robust reporting solutions that integrate seamlessly across the entire product
• Develop a deep understanding of the regulatory and business requirements our customers face
• Lead sprint planning and collaborate on technical specifications

In the first 90 days:

• Help shape the technical and product direction of our reporting offering
• Collaborate with Product Marketing and Sales to enhance go-to-market for reporting capabilities
• Drive the evolution of our reporting platform to support enterprise-scale customers

The job is a great fit if you:

• Have a minimum of 6+ years experience in Product Management, building customer-facing products, at least some of it in B2B SaaS
• Are experienced in building and scaling reporting, analytics, or accounting products with a focus on automation and user experience
• Understand financial systems, data analytics, reporting platforms, and/or compliance frameworks (e.g., SOC 1/SOC 2, IFRS)
• You are a fast learner and enjoy diving into complex regulatory and financial topics
• Have relevant experience working with cross-functional teams in an agile setting applying Scrum
• Enjoy working closely with C-level people at fast-growing companies, diving deep into their financial, legal and compliance structures and processes
• Have a strong sense of accountability, ownership and outstanding solution focus
• Collaboration is in your DNA, you break down silos, and work collaboratively in a result-oriented way
• Have excellent verbal and written communication and story telling skills; fluent in English

Nice to Haves:

• Experience with compliance frameworks (IFRS/GAAP, tax compliance reporting)
• Background in equity management, financial services, fintech, or accounting software
• Experience with business intelligence tools or data visualization platforms
• Knowledge of audit processes and controls

Team

The Payments team at Raisin Bank ensures the secure, compliant, and efficient execution of all money movements across Europe. As part of a fully licensed bank, the team manages the end-to-end payment lifecycle, from customer transactions to partner settlements, supporting Raisin’s retail platform and B2B Banking-as-a-Service offerings.

By combining experienced payments experts with ambitious professionals, the team drives operational excellence while working closely with Product and Engineering to automate and continuously improve payment processes.

Your Responsibilities

• Lead and own payment-related projects independently, including discovery, implementation, and coordination with Product and Engineering teams.
  Work hands on with core payment systems and schemes, including TARGET, SWIFT, SEPA, and SEPA Instant.
• Develop test concepts and execute user acceptance testing (UAT) for payment-related changes and initiatives.
• Monitor, investigate payment incidents, ensuring timely root-cause analysis and remediation.
• Conduct technical and regulatory research and monitoring on e.g., SWIFT, Bundesbank, EPC and communicate relevant changes and impacts to internal stakeholders.
• Represent the scope of Payment Operations in  internal and external working groups, technical showcases, and annual industry tests (e.g., Bundesbank, SWIFT).
• Act as a subject matter expert for special services (e.g., SWIFT or Bundesbank), including maintaining and owning Payments-related Confluence documentation.
• Drive continuous process optimization and automation (e.g., reporting, ticket creation) to improve operational efficiency and scalability.

Your Profile

• Bachelor’s or Master’s degree in Business Administration, Engineering, Finance, Economics, or a related field.
• 5+ years of experience in payments, operations, business analysis, or project management, ideally within fintech, banking, or a fast-paced technology environment.
• Deep understanding of European payment infrastructures and schemes
• Strong hands-on experience with SQL and data analytics tools (e.g., Looker).
• Proven track record in process optimization, project delivery, and stakeholder management.
• Structured, solution-oriented approach to incident management and process improvement
• Professional English speaking skills and at least B2 German speaking skills

Join our mission, join our team – and grow with us!

At Raisin, we care about each other and it is one of our top priorities to foster an open and caring environment in which everyone feels welcome and comfortable. Our culture is strongly driven by our ambitious team, which connects more than 75 different nationalities.

As part of our team, you will benefit from:

• Employee Development Budget of €2,000 and four full training days per year.
• Flexible working hours, home office and 30 vacation days.
• A company pension scheme (Betriebliche Altersvorsorge), which we support with 20%.
• Enjoy more than 50+ different sports with Urban Sports Club: We subsidize your membership with more than €20 per month. 
• Do you miss being in the office? The Deutschland Ticket gets you there, which we subsidize with €25 per month.
• Love cycling? With JobRad, lease the bike of your choice and enjoy tax savings, plus Raisin covers your monthly insurance costs.
• Hungry all the time? Snacks, daily fresh fruit as well as drinks provided at the office.
• You are moving from another country or city to join us? We may support your relocation.

The position is based in Frankfurt, hybrid 3 days a week.   

The Sales Operations Manager is the primary resource for operational functions associated with driving revenue and margin for assigned accounts.  Key functions will include demand planning, inventory management, purchase order execution, POS & trend analysis, trade spend management and daily monitoring of overall business trends and operational performance.  The Sales Operations Manager plays an important role monitoring real-time business issues, interpreting data and suggesting immediate action plans to address issues or take advantage of opportunities.  The role will work with Shark/Ninja internal cross functional resources to ensure business issues are communicated and acted upon in a timely manner as well as with direct account contacts.     

Additional responsibilities include:   

• Become a leading resource on customer specific needs and requirements while providing timely communication to both the account and company ensuring you meet the needs and requirements of both.  

• Pull weekly business reporting documents identifying any call to action or highlights.  

• Coordinate and track sales performance to promotional expectations with sales analyst and help formulate a future shipment plan based on the results.  

• Work very closely with customer demand planning teams, sales director and sales analyst on all aspects of forecasting, inventory planning, orders, and supply chain management.  

• Input the forecast in our tool SFO and update Data Governance new additions and updated price lists to SFO.  

• Conduct weekly meetings with customers’ replenishment teams to review recent results and confirm changes affected positively and negatively to the sales.  

• Coordinate customers’ domestic/import orders with supply chain both in planning and availability dates  

• Partner with Account Manager team on trade spend management. Input confirmed promotional plans into forecasting system.  

• Partner with extended Target team to coordinate and build customer presentations, monthly business reviews, weekly flash reports and monthly consensus deck.  

• Quickly develop a working knowledge of the kitchen and floor care business from both a product and consumer basis for our product and our competitions  

• Provide monthly financial update and conduct a deep dive analysis into key operational/sales performance metrics.  

• Ad Hoc Analysis – Ability to quickly process situations and determine what information/data is required to generate actionable insight  

• Innate curiosity and desire to find creative solutions    

Your Profile:    

• Fluent in English and German  

• 5+ years of experience in demand planning/supply chain management or business analytics/financial role within the consumer products industry.  

• Ability to draw insights across multiple complex data sets and incorporate into decision making.  

• Ability to work in a collaborative team environment.  

• Past operational or sales experience with large retailers preferred.  

• Must have demonstrated strong analytical skills, attention to detail, and advanced proficiency in the Microsoft suite of products.  

• Strong communication, organization, project management and interpersonal skills.  

• Must be able to set priorities and juggle several tasks within a fast-paced, deadline driven environment with a positive attitude.  

Team

Join the Anti-Financial Crime (AFC) department as our MLRO/GwB. You will lead our mission to prevent, detect, and combat money laundering, terrorism financing, and fraud. As the primary contact for BaFin and the FIU, you ensure Raisin Bank meets Geldwäschegesetz (GwG) and Kreditwesengesetz (KWG) requirements. In this role, you collaborate with a team of experts to develop internal guidelines, oversee control mechanisms, and manage training programs to ensure group-wide AFC compliance and integrity.

Your Responsibilities

• Regulatory Liaison: Act as the primary interface with the BaFin and the Financial Intelligence Unit (FIU).
• Policy Development: Design, implement, and maintain internal AFC policies, ensuring they reflect the latest updates to the GwG and AuA.
• Risk Management: Conduct and regularly update the group’s annual risk analysis to identify institutional risks related to money laundering and fraud.
• Monitoring & Investigation: Oversee the transaction monitoring systems and conduct manual investigations into high-risk accounts or complex structures.
• Advisory: Provide expert guidance to the Board and business units on high-risk client onboarding (PEP, High-Risk Jurisdictions) and the compliance implications of new products.
• Training: Develop and deliver mandatory AML/CTF training programs for all employees to foster a robust culture of compliance.
• Auditing: Coordinate with internal and external auditors during annual § 25h KWG audits.

Your Profile

• Minimum 5-7 years of relevant professional experience as an MLRO or Deputy MLRO within a bank.
• Expert knowledge of statutory requirements, particularly the German Money Laundering Act (GwG), BaFin AuA, AML Regulation, EBA Guidelines, and the German Banking Act (KWG).
• Deep expertise in the areas of KYC, customer identification, and complex risk rating methodologies.
• Proven experience in defending risk analyses before boards of management and supervisory authorities.
• Hands-on mentality and independent, proactive action paired with high entrepreneurial drive
• Strong analytical and conceptual skills combined with high decision making authority regarding technological innovations.
• Highest degree of integrity, a sense of responsibility, and the personal reliability required for a key function.
• Excellent communication and negotiation skills in both German and English.

Join our mission, join our team – and grow with us!

At Raisin, we care about each other and it is one of our top priorities to foster an open and caring environment in which everyone feels welcome and comfortable. Our culture is strongly driven by our ambitious team, which connects more than 75 different nationalities.

As part of our team, you will benefit from:

• Employee Development Budget of €2,000 and four full training days per year.
• Flexible working hours, home office and 30 vacation days.
• A company pension scheme (Betriebliche Altersvorsorge), which we support with 20%.
• Enjoy more than 50+ different sports with Urban Sports Club: We subsidize your membership with more than €20 per month. 
• Do you miss being in the office? The Deutschland Ticket gets you there, which we subsidize with €25 per month.
• Love cycling? With JobRad, lease the bike of your choice and enjoy tax savings, plus Raisin covers your monthly insurance costs.
• Hungry all the time? Snacks, daily fresh fruit as well as drinks provided at the office.
• You are moving from another country or city to join us? We may support your relocation.

An overview of this role

This position is 100% remote and will be based in the United Kingdom, Ireland, Germany, and/or Netherlands. 

GitLab is looking for an enthusiastic and strategic Business Development Representative (BDR) to join our growing Sales team. As a BDR at GitLab, you get the opportunity to lead the initial outreach to targeted Enterprise and Mid Market accounts working in conjunction with the Field and Digital Marketing teams as well as the Sales and Customer Success teams. In this role you'll leverage creative marketing and sales tactics to prospect and engage with multiple buyer personas and roles to introduce GitLab's value. You'll be responsible for generating qualified meetings and pipeline for GitLab's Sales organization.

Our BDRs come from a diverse background. Many have worked in closing roles previously or managed teams.

We have an extensive onboarding and training program at GitLab and you'll be provided with necessary DevOps and GitLab knowledge to fulfill your role.

What you’ll do

• Execute outbound prospecting initiatives to generate qualified meetings and pipeline in your assigned territory.
• Conduct high-level discovery conversations with target accounts to understand business needs, qualify opportunities, and create Sales Accepted Opportunities (SAOs).
• Meet or exceed monthly and quarterly BDR-sourced Sales Accepted Opportunity (SAO) targets by consistently converting qualified prospects into opportunities.
• Research and prioritize target accounts using business and industry knowledge to identify key players, uncover compelling events, and develop tailored outreach strategies.
• Execute a multi-touch outreach cadence (call, email, social, etc.) to all prospects in your assigned territory using Outreach.io to maximize engagement and conversion rates.
• Manage, track, and accurately report all prospecting activities and pipeline in Salesforce to provide clear visibility into performance and forecast.
• Collaborate with Field, Corporate, and Digital Marketing, Sales, and Customer Success teams to build targeted account lists, campaigns, and call strategies, and attend regional marketing events to engage participants, generate leads, and drive qualified Sales Accepted Opportunities (SAOs).
• Document and continuously improve Business Development Representative processes in the GitLab handbook, in partnership with your Business Development Manager, and mentor new BDR hires to help them ramp quickly and navigate key accounts.

What you’ll bring

• Positive and energetic phone skills, excellent listening skills, strong writing skills
• Meet or exceed daily, weekly, and monthly KPIs
• Proven experience taking initiative and independently driving projects or activities through to successful outcomes
• Alignment with our values and working in accordance with those values
• Knowledge of business process, roles, and organizational structure
• Demonstrated persistence in pursuing goals, learning from setbacks, and continuously improving to achieve strong results
• Passion about being a part of GitLab's journey
• Proficiency in using Salesforce and LinkedIn Sales Navigator
• Previous tech industry experience or experience in sales development, marketing, or sales is a plus
• Proficiency in English, our company language, is required for effective communication

About the team

As part of GitLab's growing Sales team, you will work closely with the Field and Digital Marketing teams, as well as the Sales and Customer Success teams. Our BDRs come from diverse backgrounds, and we provide extensive onboarding and training so you have the DevOps and GitLab knowledge you need to succeed.

Available Locations: London/Munich/Amsterdam/Paris

As a Solution Architect,  AI / Cloudflare Developer Platform and a member of the sales team you will help customers understand the technical details and business value proposition of the Cloudflare AI / Developer Platform and demonstrate the path and advantages of building applications with our products. 

In this role, you will serve as the Regional Lead for Cloudflare AI / Developer Platform sales. You will advise sales leadership on programs to grow Developer revenue and support strategic opportunities. You will collaborate closely with technical sales teams to design innovative solutions, develop proof of concept demonstrations, and showcase the technical capabilities of these designs to meet customer needs and expectations.

Serving as a trusted technical advisor you will help guide and enable clients, partners and teams within Cloudflare on product capabilities, positioning and competitive intelligence. You will form a tight feedback loop with product, product marketing, and technical pre-sales to refine and evolve our product. 

The ideal candidate possesses a consultative mindset, strong selling skills, along with a deep understanding of modern Web Technologies, Cloud Architecture , and the advantages of a Distributed Serverless Platform. No matter your background, you have natural curiosity and desire to solve problems, achieve goals, and design the most elegant and efficient solutions to address client needs.

What you'll do:

• You will partner with the sales organization to drive revenue, new customers and pipeline of AI and Developer Platform solutions. 
• Collaborate with cross-functional teams including product management, sales, and marketing to drive developer platform revenue and customer adoption
• Present to strategic customers as an expert of our Developer platform solutions
• Develop programs to drive the overall sales and pipeline strategy for the Cloudflare Developer Platform in partnership with regional and country sales leaders
• Align Director and C-Level perceived business and technical value with Cloudflare developer solutions
• Prepare and give regular business reviews to the management team highlighting attainment progress and challenges to closing business
• Generate a succinct feedback loop with cross-functional teams to deliver relevant Developer content, use cases, customer stories, and data driven value propositions. . 

In order to be successful, you will need to become a thought leader, trusted advisor, and spokesperson for the Cloudflare AI and Developer platform.

What you'll need:

• 3+ years of experience selling or supporting the technical sales of cloud computing and storage, full-stack Engineering, or Cloud Developer
• Technical expertise in cloud infrastructure, web technologies and AI/ML as a solutions engineer, entrepreneur, or solution architect.
• Knowledge and experience of Systems Design
  • You’ve built a web application, either professionally or as a hobbyist, and will be able to explain your design choices clearly during the interview process
  • Able to hear a clear, non-technical description of an Application (“It is a chat room, for our 150 most important users”) and quickly determine which Compute, Data, and Security components are needed to build this application
• Software development experience delivering full-stack applications, preferably using modern JavaScript frameworks and a variety of databases
• In-depth knowledge of at least one major public cloud provider (AWS, GCP, Azure, etc.)
• Have a good understanding of systems design theory and practice for distributed, full-stack applications (frontend, backend, databases, related services); ideally in a serverless paradigm
• Have a strong understanding of developer workflows (branching, release, versioning, CI/CD practices, system integrations)
• Act as an AI and Developer product expert, educating internal teams and external stakeholders on the value and capabilities of the Cloudflare Developer platform
• Knowledge of key market players/competitors in the cloud computing, AI and storage spaces
• 30% travel
• Fluency in both English and Hebrew

Other desirable skills areas include:

• You’ve built something on Cloudflare Workers
• AWS Solutions Architect or GCP Cloud Architect certifications
• Prioritize and manage the product roadmap, making strategic trade-offs to ensure the product meets customer needs and business goals
• Participate in product launch activities, including developing messaging and positioning, coordinating with marketing and sales teams
• Stay up-to-date with industry trends and advancements in cloud computing to inform product strategy and roadmap

Role

We are looking for a Sr. Technical Success Manager to join our Customer Success Organization. This is a Germany-based role, reporting to the Manager of Technical Success Management. You will guide customers through their Zero Trust journey as the central post-sales point of contact, helping customers adopt and maximize Zscaler's solutions to secure their digital transformation objectives. Your role centers on providing expert advice, building relationships, and ensuring successful solution adoption for our public sector partners.

What you’ll do (Role Expectations)

• Build and nurture relationships with key customer stakeholders and operational service owners to define and prioritize the strategic alignment between customer objectives and Zscaler goals
• Offer technical guidance, product insights, and best practices to develop customized strategies for the integration and operationalization of Zscaler solutions
• Provide technical expertise and organizational leadership to manage complex escalations and coordinate resolutions with internal and external teams
• Work proactively to identify adoption insights, develop risk mitigation plans, and partner with Zscaler teams to ensure long-term customer success
• Participate in the creation and sharing of intellectual capital, including best practice guides and playbooks, to strengthen the Customer Success team’s collective impact

Who You Are (Success Profile)

• You thrive in ambiguity. You're comfortable building the path as you walk it. You thrive in a dynamic environment, seeing ambiguity not as a hindrance, but as the raw material to build something meaningful.
• You act like an owner. Your passion for the mission fuels your bias for action. You operate with integrity because you genuinely care about the outcome. True ownership involves leveraging dynamic range: the ability to navigate seamlessly between high-level strategy and hands-on execution.
• You are a problem-solver. You love running towards the challenges because you are laser-focused on finding the solution, knowing that solving the hard problems delivers the biggest impact.
• You are a high-trust collaborator. You are ambitious for the team, not just yourself. You embrace our challenge culture by giving and receiving ongoing feedback—knowing that candor delivered with clarity and respect is the truest form of teamwork and the fastest way to earn trust.
• You are a learner. You have a true growth mindset and are obsessed with your own development, actively seeking feedback to become a better partner and a stronger teammate. You love what you do and you do it with purpose.

What We’re Looking for (Minimum Qualifications)

• 5+ years of experience in a customer-facing role such as Solutions Delivery, Customer Success Management, Technical Account Management, or Sales Engineering
• 5+ years of experience in Cloud Services Architectures, Web-based Security, Networking, or Infrastructure Solutions
• Strong technical acumen with the ability to align customer business challenges to the Zscaler portfolio for desired business and security outcomes
• Proven ability to analyze customer data to gain key insights and develop tailored adoption strategies and risk mitigation plans
• Native/bi-lingual German language proficiency 

What Will Make You Stand Out (Preferred Qualifications)

• Deep background in Cloud and Networking Security technologies such as SD-WAN, MPLS, SWG, DLP, VPNs, and CASB
• Comprehensive understanding of industry-specific workflows and operational processes to optimize security and efficiency
• Relevant industry certifications such as CISSP, CCNP, CCIE, or Network+, or certifications from cloud providers such as AWS, Google, or Microsoft

#LI-Hybrid
#LI-MM5

Role

We are looking for a Senior Value Advisor to join our team. This is a remote Germany role, reporting to the Senior Manager, Business Value Consulting in our Business Value Consulting department. Zscaler Business Value Consulting (BVC) specializes in helping organizations unlock and quantify the strategic business value of their Zscaler investments. Acting as trust advisors to our customers, we collaborate to develop compelling business cases that articulate cost savings, revenue growth and risk mitigation opportunities. With experience across management consulting, Digital transformation and cybersecurity, we bring unmatched expertise to every engagement.

What you’ll do (Role Expectations)

• Supporting account teams as a specialist in consultative value selling and analysis
• Engaging with clients directly to drive value discovery discussions and create tailored outputs to justify the case for change
• Developing and presenting financial models that clearly articulate the quantifiable value of Zscaler solutions
• Partnering with sales leaders to drive value-based sales engagements for top accounts
• Participating in value workshops and business case presentations to C-Level external stakeholders

Who You Are (Success Profile)

• You act like an owner. Your passion for the mission fuels your bias for action. You operate with integrity because you genuinely care about the outcome. You adapt to what’s needed, navigating seamlessly between high-level strategy and hands-on execution.
• You are a problem-solver. You seek out challenges because you are energized by finding solutions, knowing that solving the hard problems delivers the biggest impact.
• You are customer-obsessed. You build deep empathy for the customer—both internal and external—and anchor your decisions in solving their real-world problems. You champion their needs from start to finish, knowing their success is our success.
• You operate with urgency. You understand that in a high-growth environment, speed and quality are not mutually exclusive. You have a relentless focus on execution and a bias for action, delivering high-impact results quickly to win for the customer and the team.
• You lead with integrity. You do the right thing, even when it’s hard. You hold yourself and others to a high standard of accountability and build trust by matching your words with consistent, transparent action.

What We’re Looking for (Minimum Qualifications)

• 7+ years in a client-facing consulting role building financial models and business cases (e.g., TCO/ROI analysis, board level presentations)
• Strong understanding of industry trends and challenges, CapEx vs. OpEx assessments, and general IT value frameworks
• Advanced Excel skills for creating detailed value models with financial analysis
• Excellent communication skills, including the ability to influence technical and non-technical audiences at all organizational levels
• Bachelor’s degree in business, finance, or a related field—or equivalent experience and skills

What Will Make You Stand Out (Preferred Qualifications)

• Experience in Consulting and/or SaaS / Cyber industry
• Familiarity with competitive analysis and differentiating value propositions
• Strong interpersonal skills to engage with global clients and cross-functional teams effectively

#LI-MM5
#Remote

Role 

We are looking for an experienced Account Executive to join our Enterprise sales team. This is a hybrid role based in Germany, reporting to the Sales Director. The Zscaler Sales and Go-to-Market team is a global group of professionals who are passionate about delighting our customers and driving a secure, cloud-enabled digital future. In this role, you will take ownership of an assigned territory to demonstrate the power and agility of Zscaler cloud transformation and further cement our position as the world leader in cloud security.

What you’ll do (Role Expectations)

• Take ownership of an assigned territory in Germany focused on net new logo and up-sell opportunities with Enterprise prospects and customers
• Demonstrate expertise in building business cases that clearly show value and differentiation at all levels of your customer and prospect organizations
• Generate pipeline using new techniques, tools, joint field marketing initiatives, and top-tier channel partners including VAR, SI, and SP

Who You Are (Success Profile)

• You thrive in ambiguity. You're comfortable building the path as you walk it. You thrive in a dynamic environment, seeing ambiguity not as a hindrance, but as the raw material to build something meaningful.
• You act like an owner. Your passion for the mission fuels your bias for action. You operate with integrity because you genuinely care about the outcome. True ownership involves leveraging dynamic range: the ability to navigate seamlessly between high-level strategy and hands-on execution.
• You are a problem-solver. You love running towards the challenges because you are laser-focused on finding the solution, knowing that solving the hard problems delivers the biggest impact.
• You are a high-trust collaborator. You are ambitious for the team, not just yourself. You embrace our challenge culture by giving and receiving ongoing feedback—knowing that candor delivered with clarity and respect is the truest form of teamwork and the fastest way to earn trust.
• You are a learner. You have a true growth mindset and are obsessed with your own development, actively seeking feedback to become a better partner and a stronger teammate. You love what you do and you do it with purpose.

What We’re Looking for (Minimum Qualifications)

• 3+ years of sales experience with a revenue quota, selling to Enterprise accounts in Germany
• History of net new logo accomplishments and a clear understanding of how to leverage channel partnerships
• Willingness to be coached and the discipline to work a proven sales process from beginning to end
• Evidence of successful "team sales" and the ability to leverage internal resources and partners
• Fluency in German

What Will Make You Stand Out (Preferred Qualifications)

• Proficiency in strategic sales planning with experience closing net new logos
• A consistent track record of winning business in Enterprise accounts

#LI-Hybrid

#LI-MM5

Role

We are looking for a seasoned Director, Partner Sales to join our team. This is a hybrid role with travel based in Germany, reporting to the VP, Partners & Alliances EMEA within the Alliances & Channel department. You will spearhead a team dedicated to driving pivotal initiatives, fostering rapid growth, and facilitating expansive reach throughout the Central European sales region. By crafting targeted partner sales strategies and orchestrating cross-functional teams, you will achieve substantial sales growth and further cement our market leadership.

What you’ll do (Role Expectations)

• Develop and execute a partner sales strategy tailored to the Central European region, aligning closely with the Worldwide Channel & Alliances Sales Plan

• Cultivate and nurture a robust network of strategic partners and influencers across Central Europe, fostering trust and alignment with our innovative solutions

• Lead and mentor a diverse team, providing guidance, support, and talent development initiatives to drive high-impact partner outcomes

• Collaborate with sales leadership and functional groups to refine regional strategy, lead marketing initiatives, and deliver comprehensive partnership training

• Provide actionable market insights and competitor analysis to leadership while ensuring effective communication through regular progress updates and KPIs

Who You Are (Success Profile)

• You thrive in ambiguity. You're comfortable building the path as you walk it. You thrive in a dynamic environment, seeing ambiguity not as a hindrance, but as the raw material to build something meaningful.

• You act like an owner. Your passion for the mission fuels your bias for action. You operate with integrity because you genuinely care about the outcome. You adapt to what’s needed, navigating seamlessly between high-level strategy and hands-on execution.

• You are a problem-solver. You seek out challenges because you are energized by finding solutions, knowing that solving the hard problems delivers the biggest impact.

• You are a high-trust collaborator. You are ambitious for the team, not just yourself. You embrace our challenge culture by giving and receiving ongoing feedback—knowing that candor delivered with clarity and respect is the truest form of teamwork and the fastest way to earn trust.

• You are a learner. You have a true growth mindset and never stop developing yourself, actively seeking feedback to become a better partner and a stronger teammate. You love what you do and you do it with purpose.

What We’re Looking for (Minimum Qualifications)

• Proven track record working with GSIs, VARs, and Distributors within the Central European market in SaaS enterprise software industry

• Strong experience managing cross-functional teams to achieve ambitious sales targets and organisational goals

• Experience supporting sales navigate through channel programs, interlocks with partners and building out strategic partnerships

• Exceptional communication and negotiation abilities with a demonstrated capacity to build and maintain high-level strategic partnerships

• A willingness to travel as required to lead partner discussions and initiatives throughout the region

What Will Make You Stand Out (Preferred Qualifications)

• Strategic mindset with a keen ability to analyze market trends, pricing dynamics, and sales opportunities effectively

• MBA degree

• Deep existing network of strategic influencers and partners within the UKI SaaS ecosystem

#LI-Remote #MG-3

We’re looking for a seasoned Principal Specialist Sales Engineer to join our team. This is a fully remote role based in Germany, reporting to the Solutions Specialist Director within the Global Speciality Sales Organisation. As a member of the Core GTM Team, the Principal Specialist Sales Engineer's role is to be the lead technical team member when it comes to Data Security in their Area/Region. Working with their Account Executive team they will work closely with the Core Sales team in order to showcase product value and work with the Product and Engineering teams to drive innovation.

What you’ll do (Role Expectations)

• Providing technical expertise and advice to enterprise customers

• Taking total ownership of the technical sale and processes

• Independently delivering sales pitches, technical and whiteboards presentations

Who You Are (Success Profile)

• You act like an owner. Your passion for the mission fuels your bias for action. You operate with integrity because you genuinely care about the outcome. You adapt to what’s needed, navigating seamlessly between high-level strategy and hands-on execution.

• You are a problem-solver. You seek out challenges because you are energized by finding solutions, knowing that solving the hard problems delivers the biggest impact.

• You are a learner. You have a true growth mindset and never stop developing yourself, actively seeking feedback to become a better partner and a stronger teammate. You love what you do and you do it with purpose.

• You are a positive force. You approach hard problems with constructive energy and a 'can-do' spirit that is contagious, inspiring your team to stay focused on the solution.

• You operate with urgency. You understand that in a high-growth environment, speed and quality are not mutually exclusive. You have a relentless focus on execution and a bias for action, delivering high-impact results quickly to win for the customer and the team.

What We’re Looking for (Minimum Qualifications)

• BSCS or equivalent with extensive experience as an SE or systems integrator

• More than 7 years of experience in Pre-Sales roles, with at least 3 years of experience in selling security / networking solutions in value based direct sales or high-touch sales environments

• Hands-on expertise in Data Protection and web related technologies

• Must be proficient at working in a matrix environment, working with the larger GTM team to promote, sell and support the Data Security Business line

• Fluency in German

What Will Make You Stand Out (Preferred Qualifications)

• Experience working with Zscaler (or competitive solutions) in the Data Protection Market

• Understanding of SaaS based technologies and regulatory compliance for the Geo

• Experience working in a matrix environment, teaming with a larger GTM and Partner Ecosystem

#LI-Remote

#LI-LS2

We're looking for an experienced Senior Sales Engineer to join our Public Sector Sales Engineering team in Germany. Based anywhere in Germany and reporting to the Sales Engineering Manager, working in a remote environment your responsibilities include:

What you’ll do (Role Expectations)

• Operate as a true “two-in-a-box” team with the Account Executive (AE): jointly build and execute the account plan and customer engagement strategy (stakeholders, use cases, messaging, mutual action plan), ensuring tight alignment from discovery through close
• Lead high-impact customer engagements: run discovery, workshops, demos, and architecture sessions; translate requirements into secure Network Security & Cloud solution designs and clearly articulate measurable outcomes (risk reduction, compliance, efficiency)
• Drive technical win plans and proof points: create and execute the technical strategy for opportunities (incl. PoCs/pilots when needed), define success criteria, coordinate internal resources, and guide deals to clear customer-aligned decisions

Who You Are (Success Profile)

• You act like an owner. Your passion for the mission fuels your bias for action. You operate with integrity because you genuinely care about the outcome. You adapt to what’s needed, navigating seamlessly between high-level strategy and hands-on execution.
• You are a problem-solver. You seek out challenges because you are energized by finding solutions, knowing that solving the hard problems delivers the biggest impact.
• You are a high-trust collaborator. You are ambitious for the team, not just yourself. You embrace our challenge culture by giving and receiving ongoing feedback—knowing that candor delivered with clarity and respect is the truest form of teamwork and the fastest way to earn trust.
• You champion simplicity. You are skilled at distilling complex problems, user needs, and technical concepts into clear, simple, and actionable plans. You are a precise communicator who brings clarity and focus to every interaction.
• You lead with integrity. You do the right thing, even when it’s hard. You hold yourself and others to a high standard of accountability and build trust by matching your words with consistent, transparent action.

What We’re Looking for (Minimum Qualifications)

• Senior Sales Engineering track record in the German Public Sector: proven ability to support complex deals end-to-end (discovery → solution design → business case → close), with measurable impact on pipeline and wins, plus a solid understanding of stakeholder dynamics and public procurement/tender processes (Federal/State/Municipal; experience in at least one segment required)
• Deep technical expertise in Network Security and Cloud, including architecture-level understanding, relevant security controls/use cases, and integration into customer environments
• Value- and outcome-oriented communication: able to translate technical topics into compelling customer value (risk reduction, compliance, efficiency, cost/benefit) and deliver executive-ready presentations/workshops/demos in German (English for internal collaboration)
• High learning agility: quickly ramps up on new topics (e.g., AI / AI security) and turns them into relevant use cases and clear customer-facing positioning
• Collaboration & professionalism: strong team player with high integrity and a consistently professional presence; effective cross-functional collaboration with Sales/CS/Product, including knowledge sharing and coaching

What Will Make You Stand Out (Preferred Qualifications)

• Public-sector security/compliance expertise: hands-on experience with German/EU requirements and frameworks (e.g., BSI IT-Grundschutz, C5, KRITIS/NIS2) and ability to map solutions to these controls in customer conversations
• Presales excellence at scale: demonstrated use of qualification/deal frameworks (e.g., Value Selling or MEDDICC), strong discovery methodology, and a track record of building repeatable assets (demo storylines, workshop formats, value calculators)
• Strong cloud and identity ecosystem exposure: experience across major cloud platforms (AWS/Azure/GCP) and identity/zero-trust building blocks (IdP, MFA, conditional access), including integrations and reference architectures

#LI-LS2 

#LI-Remote

CarOnSale ist das Tech-Scale-up, das Europas Automobilhandel neu definiert. Mit einem digitalen B2B-Marktplatz sowie integrierten Software-, Fintech- und Logistiklösungen vernetzen wir Händler aus über zahlreichen europäischen Märkten – und ersetzen analoge Prozesse durch smarte, skalierbare Lösungen. Unser Ziel: Den Autohandel der Zukunft gemeinsam mit unseren Partnern gestalten. Mit moderner Technologie, ambitionierten Teams und einem starken „Why" hinter jedem Feature.

Deine Aufgaben:

Neukundengewinnung & Pipeline-Aufbau

• Du identifizierst eigenständig potenzielle Gebrauchtwagenhändler in Deutschland und sprichst sie gezielt an
• Du überzeugst im Outbound – telefonisch, digital, direkt – und baust dir eine starke, qualifizierte Pipeline auf
• Du präsentierst die CarOnSale-Plattform überzeugend und bringst Händlerverträge zum Abschluss

Onboarding neuer Händlerpartner

• Du führst neue Partner strukturiert in unsere Plattform ein und begleitest sie aktiv in der Anfangsphase
• Du stellst sicher, dass neue Händler schnell aktiviert sind und echten Mehrwert erleben
• Du arbeitest eng mit Operations und Customer Success zusammen für eine reibungslose Übergabe

Bestandskundenpflege & -entwicklung

• Du betreust dein Händlerportfolio kontinuierlich und erkennst Potenziale zur Vertiefung der Zusammenarbeit
• Du stärkst Beziehungen durch proaktive Kommunikation und echtes Lösungsdenken
• Du entwickelst Bestandskunden zu langfristigen, umsatzstarken Partnern

Daten, CRM & Performance

• Du pflegst dein CRM gewissenhaft und nutzt es als zentrales Steuerungsinstrument
• Du trackst deine eigenen KPIs (Conversion Rate, Aktivierungsquote, Umsatz pro Händler) und leitest daraus Maßnahmen ab
• Du verbesserst deine Performance kontinuierlich – datenbasiert, nicht nach Bauchgefühl

Was du mitbringst:

Must-haves

• 2–4 Jahre B2B-Vertriebserfahrung, idealerweise im Inside Sales oder Telesales
• Starke Kommunikation am Telefon – du bist sicher, überzeugend und gewinnst Vertrauen im ersten Gespräch
• Fließende Deutschkenntnisse (C2 / Muttersprache) und gutes Englisch für die interne Zusammenarbeit
• CRM-Erfahrung (z. B. Salesforce, HubSpot) und ein datengetriebenes Mindset
• Eigeninitiative & Abschlussorientierung – du setzt dir Ziele, verfolgst sie konsequent und gibst nicht auf
• AI Mindset: Du nutzt KI-Tools aktiv, um schneller, smarter und effizienter zu arbeiten – von der Recherche bis zum Pipeline-Management

Nice-to-haves 

• Erfahrung in der Automobilbranche oder im B2B-Händlerumfeld
• Affinität zu digitalen Plattformen, Marktplätzen oder SaaS-Produkten

Persönlich passt du zu uns, wenn du…

• strukturiert, selbstorganisiert und zuverlässig arbeitest
• neugierig bist und offen für neue Tools, Methoden und Ideen
• Teamgeist mit echtem Ehrgeiz verbindest
• Rückschläge wegsteckst und ein Nein im Vertrieb als Chance siehst – nicht als Hindernis

Was wir dir bieten:

Flexibles Arbeiten

• Hybrides Modell: 3 Tage im Büro, 2 Tage Homeoffice (mittwochs & freitags)
• 28 Urlaubstage pro Jahr + je ein halber Tag am 24. und 31. Dezember
• 10 Tage „Work from Anywhere" pro Jahr – für alle, die den Arbeitsalltag mal von woanders gestalten wollen

Finanzielles & Vorsorge

• 20 % Arbeitgeberzuschuss zur betrieblichen Altersvorsorge
• Virtual Stock Options Plan – damit du nicht nur dabei bist, sondern auch vom Erfolg von CarOnSale profitierst

Gesundheit & Lifestyle

• Kostenlose FitX-Mitgliedschaft oder Zuschuss zum Urban Sports Club
• Corporate Benefits: exklusive Mitarbeiterangebote und Vergünstigungen bei zahlreichen Partnern
• Freie Tech-Wahl: Windows oder Apple – du entscheidest

Karriere & Entwicklung

• 2× jährlich Career Development Cycle mit individuellen Entwicklungsgesprächen und eigenem Weiterbildungsbudget
• Eine Unternehmenskultur mit starker Sparring-Kultur – Führungskräfte, die zuhören und fördern
• Strukturiertes Onboarding mit Buddy-Programm und Social Events, damit du vom ersten Tag an weißt, wo du hingehörst

Kultur & Community

• Diverses Umfeld aus vielen Nationen, Branchen und Hintergründen
• Hundefreundliches Büro und ein Prayer Room für alle, die ihn brauchen
• Internes Frauennetzwerk mit regelmäßigen Meetings, Afterworks und persönlichem 1:1-Support für Frauen in Tech & Automotive
• Wir sind überzeugt: Vielfalt macht uns stärker – und das leben wir jeden Tag

Klingt nach dir?

Bewirb dich jetzt – dein Lebenslauf reicht aus. Du erfüllst nicht jede Anforderung zu 100 %? Kein Problem. Wenn du die Kernkompetenzen mitbringst und Lust hast, dich weiterzuentwickeln, freuen wir uns auf deine Bewerbung.

Werde Teil von CarOnSale – und gestalte mit uns den Autohandel von morgen.

Team

We are a cross-functional engineering team composed of frontend and backend engineers, responsible for the full end-to-end development lifecycle supporting our US business. From discovery and design to delivery, operations, and continuous improvement, we own our solutions throughout their entire lifecycle.

We build and operate a mission-critical, 24/7 fintech platform that serves customers in a highly regulated and reliability-sensitive environment. Our systems demand high availability, scalability, resilience, and a strong focus on customer experience.

Your Responsibilities

• You write clean code and always follow the agreed best practices in the team.
• You do good code reviews, helping the team to keep best practices, business rules and with respectful and constructive communication.
• You write automation tests ensuring the quality of your software deliveries.
• You support a "green" development and staging environment, helping to identify and fix issues with the test pipelines.
• You are taking active participation in the team ceremonies.
• You are capable of following the incident management process during regular working hours and also during your on-call shifts.
• You actively participate in TechDemo and other knowledge-sharing initiatives.
• You are using AI tools (e.g., code completion, test generation, documentation assistance) to increase your development velocity and reduce boilerplate work.
• You are evaluating AI-generated output critically, verifying its correctness, safety, and maintainability before integrating it into production code.

Your Profile

Motivated and detail-oriented Computer Science student with hands-on experience in frontend development. Experience in building responsive and user-friendly web applications. Passionate about writing clean, maintainable code and continuously improving technical and problem-solving skills.

Technical skills:

• REST APIs
• One of JS framework - React.js/Next.js/Vue.js
• HTML5, css3, JS, TypeScript
• Responsive design
• One of - Git / Github / Gitlab
• Basic knowledge of TypeScript
• Basic testing (Jest / React Testing Library)
  
  

Soft Skills

• Problem-solving
• Attention to detail
• Team collaboration
• Fast learner
• Time management

Join our mission, join our team – and grow with us!

At Raisin, we care about each other and it is one of our top priorities to foster an open and caring environment in which everyone feels welcome and comfortable. Our culture is strongly driven by our ambitious team, which connects more than 75 different nationalities.

As part of our team, you will benefit from:

• Employee Development Budget of €400 and one full training day per year.
• Flexible working hours, home office and 20 vacation days per year.
• Do you miss being in the office? The Deutschland Ticket gets you there, which we subsidize with €25 per month.
• Enjoy more than 50+ different sports with Urban Sports Club: We subsidize your membership with more than €20 per month.
• Hungry all the time? Snacks, daily fresh fruit as well as drinks provided at the office.

Wir wollen das Arbeitsleben von Millionen von Menschen transformieren – und suchen jetzt jemanden, der unseren Customer Support auf das nächste Level hebt: als erste Anlaufstelle für unsere Kunden und als Architekt der KI-gestützten Infrastruktur, die uns dauerhaft skalierbar macht.

Wie wir arbeiten

• AI first. Wir nutzen KI nicht als Buzzword, sondern als tägliches Werkzeug – im Engineering genauso wie im Support.
• Hands-on statt Hierarchie. Bei uns entscheidet die beste Idee, nicht der höchste Titel.
• Tempo mit Substanz. Wir iterieren schnell – und bauen trotzdem Dinge, die wirklich halten.
• Wirkung im großen Maßstab. Deine Arbeit beeinflusst direkt, wie Millionen von Frontline Workern täglich arbeiten.

Über die Rolle

Du wirst diese Rolle mögen, wenn dir Folgendes liegt:

• Exzellenter Kundensupport als Ausgangspunkt. Du bist erste Anlaufstelle für alle eingehenden Kundenanfragen und stellst sicher, dass Tickets strukturiert, fristgerecht und mit hoher Qualität bearbeitet werden. Bei hohem Ticketvolumen behältst du den Überblick und priorisierst souverän.
• KI-gestützte Prozessoptimierung als Kernaufgabe. Du verfolgst die Entwicklung von KI-Modellen und -Tools (Claude, Gemini, ChatGPT u. a.) aktiv, hinterfragst bestehende Prozesse eigenständig und entwickelst intelligente Automatisierungen, KI-gestützte Triage und skalierbare Self-Service-Lösungen.
• Skalierbare Strukturen aufbauen. Du konfigurierst und optimierst unsere Support-Plattform (Zendesk o. ä.) – nicht nur als Nutzer, sondern als Architekt. Du baust KPIs und Reporting-Strukturen auf, die datenbasierte Entscheidungen ermöglichen, und treibst den Aufbau eines 24/7-Support-Modells aktiv voran.
• Produkt und Engineering voranbringen. Du übersetzt Kundenfeedback aus dem Support in strukturierte, verwertbare Erkenntnisse für das Produktteam und arbeitest produktiv mit Engineering über Linear, Jira o. ä.

Was Erfolg nach 6–12 Monaten bedeutet

Wiederkehrende Anfragen sind durch Automatisierungen oder Self-Service-Lösungen messbar reduziert. Neue KI-Modelle und -Tools werden von dir systematisch evaluiert und – wo es sinnvoll ist – direkt in unsere Workflows integriert. Kundenfeedback fließt strukturiert und regelmäßig in Product und Engineering. SLAs werden konsistent eingehalten – und Prozesse, die noch vor einem Jahr manuell liefen, laufen heute automatisiert.

Wer du bist

Wir suchen Menschen, die technische Schärfe mit echtem Kundenfokus verbinden – und die nicht warten, bis jemand ihnen sagt, was zu verbessern ist.

Du wirst mit uns erfolgreich sein, wenn du:

• Support als Hebel siehst, nicht als Kostenstelle – und bei jeder Anfrage fragst, wie sich das dahinterliegende System verbessern lässt.
• KI aktiv nutzt, nicht nur darüber liest. Du weißt, was Claude, Gemini und ChatGPT können – und setzt sie gezielt ein.
• Struktur schaffst unter Druck. Hohes Ticketvolumen macht dich nicht nervös, sondern bringt dich in den Flow.
• Vom ersten Tag an Verantwortung übernimmst – mit Hands-on-Mentalität und klarem Blick für das Wesentliche.
• Zwischen Disziplinen denkst. Support, Product und Engineering sind für dich ein gemeinsames System.

Das bringst du mit

• Mindestens 3 Jahre Erfahrung im Customer Care oder Support, idealerweise im B2B SaaS-Umfeld
• Solide Kenntnisse in einer gängigen Support-Plattform (z. B. Zendesk, Intercom, Freshdesk) – Konfiguration, Automatisierungen, Makros und Reporting
• Nachweisliche, aktive Auseinandersetzung mit KI-Tools im beruflichen Kontext: Du nutzt und bewertest Claude, Gemini, ChatGPT und vergleichbare Modelle regelmäßig und kannst konkret erläutern, was du wofür einsetzt
• Analytisches Denkvermögen und die Fähigkeit, unter Druck zu priorisieren und strukturiert zu eskalieren
• Verhandlungssicheres Deutsch und fließendes Englisch, schriftlich wie mündlich

We're on a mission to transform the working lives of millions of people — and we're looking for someone to take our customer support to the next level: as the first point of contact for our customers and as the architect of the AI-powered infrastructure that makes us sustainably scalable.

How we work

• AI first. We use AI as a daily tool across the entire company — from engineering to operations to support.
• Hands-on over hierarchy. The best idea wins, regardless of where it comes from.
• Speed with substance. We move fast and build things that last.
• Impact at scale. Your work directly shapes how millions of frontline workers experience their workday.

About the role

You'll enjoy this role if you like doing the following:

• Excellent customer support as your foundation. You're the primary contact for all incoming customer requests, ensuring tickets are handled in a structured, timely, and high-quality way. You stay on top of high ticket volumes and prioritize with confidence.
• AI-driven process optimization as your core work. You actively track developments in AI models and tools (Claude, Gemini, ChatGPT and others), independently challenge existing processes, and build intelligent automations, AI-powered triage, and scalable self-service solutions.
• Building scalable infrastructure. You configure and optimize our support platform (Zendesk or similar) — not just as a user, but as an architect. You build the KPIs and reporting structures that enable data-driven decisions, and actively push toward a 24/7 support model.
• Moving product and engineering forward. You translate customer feedback into structured, actionable insights for the product team and serve as a productive sparring partner for engineering via Linear, Jira, or similar.

What success looks like after 6–12 months

Recurring requests are measurably reduced through automations or self-service solutions. New AI models and tools are systematically evaluated by you and — where it makes sense — integrated directly into our workflows. Customer feedback flows in a structured, regular way into Product and Engineering. SLAs are consistently met — and processes that were manual a year ago are now automated.

Who you are

We're looking for people who combine technical sharpness with genuine customer focus — and who don't wait for someone to tell them what to improve.

You'll thrive with us if you:

• See support as leverage, not overhead — and ask with every request how the underlying system can be improved.
• Actually use AI, not just read about it. You know what Claude, Gemini, and ChatGPT can do — and deploy them deliberately.
• Create structure under pressure. High ticket volumes don't stress you out — they get you into flow.
• Take ownership from day one — with a hands-on mindset and a clear sense of what actually matters.
• Think across disciplines. Support, Product, and Engineering are one connected system to you.

What you bring

• At least 3 years of experience in customer care or support, ideally in a B2B SaaS environment
• Solid knowledge of a common support platform (e.g. Zendesk, Intercom, Freshdesk) — configuration, automations, macros, and reporting
• Demonstrated, active engagement with AI tools in a professional context: you regularly use and evaluate Claude, Gemini, ChatGPT, and comparable models, and can speak concretely about what you use for what
• Analytical mindset with the ability to prioritize under pressure and escalate in a structured way
• Fluent in both German and English, written and spoken

MongoDB and Customer Success

MongoDB’s mission is to empower innovators to create, transform, and disrupt industries by unleashing the power of software and data. We enable organizations of all sizes to easily build, scale, and run modern applications by helping them modernize legacy workloads, embrace innovation, and unleash AI. Our industry-leading developer data platform, MongoDB Atlas, is the only globally distributed, multi-cloud database and is available in more than 115 regions across AWS, Google Cloud, and Microsoft Azure. Atlas allows customers to build and run applications anywhere, on premises, or across cloud providers. With offices worldwide and over 175,000 new developers signing up to use MongoDB every month, leading organizations like Samsung and Toyota, and AI innovators such as Delivery Hero and LG U+, trust MongoDB to build next-generation, AI-powered applications.

Our Customer Success team is the linchpin of the post-sales customer relationship. By combining deep business and technical savvy, Customer Success keeps MongoDB at the center of our customers’ technology strategy, and ensures every customer can realize the full potential of their investment.

Customer Success Manager

The Role

As a Customer Success Manager, you are the trusted advisor helping customers navigate their journey on MongoDB. You’ll be responsible for maximizing customer lifetime value and success for a portfolio of accounts, acting as a strategic connector between your customers and the right resources at the right time to achieve their unique business goals. You’ll drive customer retention, revenue realization, and advocacy. You’ll build deep relationships, understand customer needs inside and out, and seamlessly navigate account team and internal resources to deliver real, measurable impact where your customers need it most.

We are looking to speak to candidates who are based in Dublin or Munich for our hybrid working model.

Key Responsibilities

Customer Advisory

• Proactively identify risks and ensure deployment health by advising on best practices and operational strategies. Deliver optimal solutions to critical customer challenges, accelerating time-to-value and guiding customers to achieve their business goals through their MongoDB deployments.
• Conduct comprehensive customer business reviews, analyzing technical health and operational performance while translating insights into value-based outcomes. Partner with technical and business leaders to align on objectives and champion mutual success plans that foster growth and retention.

Account & Portfolio Management

• Own elements of the account plan that drive customer maturity and lifetime value, retention, and revenue realization. Proactively manage a portfolio of customers across various stages of the journey, creating and executing strategies to maximize value realization, advocacy, and long-term success.
• Track and report progress against key business outcomes, forecast revenue retention and realization to senior leadership for business predictability, and identify new opportunities to expand customer impact, collaborating with presales teams to support growth.
• Maintain meticulous hygiene in internal systems to ensure a single source of truth for customer insights and accurate territory analysis. Leverage AI-driven tools to streamline daily workflows, improve productivity, and optimize customer success outcomes.

Internal Collaboration & Customer Advocacy

• Amplify the voice of the customer within MongoDB, leveraging customer insights to inform MongoDB’s product roadmap and coordinate across Sales, Product, Services, Support, and Training teams to drive customer health, satisfaction, and value realization.
• Connect customers with the right internal resources, including Marketing programs and Executive Sponsor engagement, while contributing learnings from customer interactions to strengthen team success and maximize customer value.

What You Will Bring

• Relevant Experience: 5 to 7+ years in a technical customer-facing role (e.g., Technical Customer Success, Solutions Architecture/Engineering, Professional Services/Implementation, Technical Account Management) for a deeply technical, ideally consumption-based, product.
• Accountability: 3+ years experience being accountable for customer health and revenue realization for a defined book of business for Enterprise/High Tech customers
• Communication: Excellent verbal and written skills with the ability to influence technical and business outcomes.
• Education: Bachelor’s degree in Computer Science, STEM, or equivalent technical work experience.

About MongoDB

MongoDB is built for change, empowering our customers and our people to innovate at the speed of the market. We have redefined the database for the AI era, enabling innovators to create, transform, and disrupt industries with software. MongoDB’s unified database platform, the most widely available, globally distributed database on the market, helps organizations modernize legacy workloads, embrace innovation, and unleash AI. Our cloud-native platform, MongoDB Atlas, is the only globally distributed, multi-cloud database and is available across AWS, Google Cloud, and Microsoft Azure.

With offices worldwide and over 60,000 customers, including 75% of the Fortune 100 and AI-native startups, relying on MongoDB for their most important applications, we’re powering the next era of software.

Our compass at MongoDB is our Leadership Commitment, guiding how and why we make decisions, show up for each other, and win. It’s what makes us MongoDB. 

To drive the personal growth and business impact of our employees, we’re committed to developing a supportive and enriching culture for everyone. From employee affinity groups, to fertility assistance and a generous parental leave policy, we value our employees’ wellbeing and want to support them along every step of their professional and personal journeys. Learn more about what it’s like to work at MongoDB, and help us make an impact on the world!

MongoDB is committed to providing any necessary accommodations for individuals with disabilities within our application and interview process. To request an accommodation due to a disability, please inform your recruiter.

MongoDB is an equal opportunities employer.

Req ID 426134

MongoDB and Customer Success

MongoDB’s mission is to empower innovators to create, transform, and disrupt industries by unleashing the power of software and data. We enable organizations of all sizes to easily build, scale, and run modern applications by helping them modernize legacy workloads, embrace innovation, and unleash AI. Our industry-leading developer data platform, MongoDB Atlas, is the only globally distributed, multi-cloud database and is available in more than 115 regions across AWS, Google Cloud, and Microsoft Azure. Atlas allows customers to build and run applications anywhere, on premises, or across cloud providers. With offices worldwide and over 175,000 new developers signing up to use MongoDB every month, leading organizations like Samsung and Toyota, and AI innovators such as Delivery Hero and LG U+, trust MongoDB to build next-generation, AI-powered applications.

Our Customer Success team is the linchpin of the post-sales customer relationship. By combining deep business and technical savvy, Customer Success keeps MongoDB at the center of our customers’ technology strategy, and ensures every customer can realize the full potential of their investment.

Senior Customer Success Manager

The Role

As a Senior Customer Success Manager, you are a highly experienced advisor helping customers navigate their most complex journeys on MongoDB. You’ll be responsible for maximizing customer lifetime value and success for a portfolio of Enterprise (G2000) accounts, acting as a lead strategic connector between your customers and cross-functional resources to achieve high-stakes business goals. You’ll drive customer retention, revenue realization, and long-term advocacy while mentoring team members to elevate the organization's collective impact. You’ll build deep relationships with senior stakeholders, understand intricate technical environments inside and out, and navigate global account teams to deliver measurable impact in high-pressure scenarios.

This role can be based out of our Stuttgart office or remotely in Germany.

Key Responsibilities

Customer Advisory

• Proactively identify and mitigate risks in accounts with significant technical complexity by advising on advanced operational strategies and best practices. Deliver cross-disciplinary solutions to critical customer challenges, accelerating time-to-value and guiding to achieve their business goals through their MongoDB deployments.
• Conduct comprehensive customer business reviews for Enterprise accounts, analyzing technical health and risk while translating insights into business-critical outcomes. Partner with senior technical and business leaders to align on objectives and champion mutual success plans that foster long-term advocacy.

Account & Portfolio Management

• Drive cross-functional development of account strategy and take ownership of elements that drive customer maturity, lifetime value, retention, and revenue realization. Proactively manage a diverse portfolio of Enterprise customers across various stages of the journey, creating and executing strategies to maximize value realization, advocacy, and long-term success.
• Track and report progress against key business outcomes, demonstrate control of the forecast by providing informed predictions to senior leadership for business predictability, and identify new opportunities to expand customer impact by collaborating with presales teams.
• Maintain meticulous hygiene in internal systems to ensure a single source of truth for customer insights and accurate territory analysis. Leverage AI fluency to enhance customer engagement processes, driving efficiency and productivity in delivering technical solutions.

Internal Collaboration & Customer Advocacy

• Amplify the voice of the customer within MongoDB, leveraging technical insights and customer perspectives to influence MongoDB’s product roadmap and coordinate across Sales, Product, Services, and Support to drive long-term health and value realization.
• Connect customers with the right internal resources, including Executive Sponsor engagement, while contributing to regional and global best practices to strengthen team success and act as a force multiplier for the organization.
• Support team growth by participating in the interview and ramping process for new hires, coaching peers to foster development and knowledge-sharing across the region.

What You Will Bring

• Relevant Experience: 7 to 10+ years in a technical customer-facing role (e.g., Technical Customer Success, Solutions Architecture/Engineering, Professional Services/Implementation, Technical Account Management) for a deeply technical, ideally consumption-based, product.
• Accountability: 4+ years experience being accountable for customer health and revenue realization for Enterprise customers.
• Communication: Excellent verbal and written skills with the ability to influence technical and business outcomes and solve complex problems across varying audience types from Developers to C-suite.
• Education: Bachelor’s degree in Computer Science, STEM, or equivalent technical work experience.
• Fluent level of German

About MongoDB

MongoDB is built for change, empowering our customers and our people to innovate at the speed of the market. We have redefined the database for the AI era, enabling innovators to create, transform, and disrupt industries with software. MongoDB’s unified database platform, the most widely available, globally distributed database on the market, helps organizations modernize legacy workloads, embrace innovation, and unleash AI. Our cloud-native platform, MongoDB Atlas, is the only globally distributed, multi-cloud database and is available across AWS, Google Cloud, and Microsoft Azure.

With offices worldwide and over 60,000 customers, including 75% of the Fortune 100 and AI-native startups, relying on MongoDB for their most important applications, we’re powering the next era of software.

Our compass at MongoDB is our Leadership Commitment, guiding how and why we make decisions, show up for each other, and win. It’s what makes us MongoDB. 

To drive the personal growth and business impact of our employees, we’re committed to developing a supportive and enriching culture for everyone. From employee affinity groups, to fertility assistance and a generous parental leave policy, we value our employees’ wellbeing and want to support them along every step of their professional and personal journeys. Learn more about what it’s like to work at MongoDB, and help us make an impact on the world!

MongoDB is committed to providing any necessary accommodations for individuals with disabilities within our application and interview process. To request an accommodation due to a disability, please inform your recruiter.

MongoDB is an equal opportunities employer.

Req ID: 426156

MongoDB and Customer Success

MongoDB’s mission is to empower innovators to create, transform, and disrupt industries by unleashing the power of software and data. We enable organizations of all sizes to easily build, scale, and run modern applications by helping them modernize legacy workloads, embrace innovation, and unleash AI. Our industry-leading developer data platform, MongoDB Atlas, is the only globally distributed, multi-cloud database and is available in more than 115 regions across AWS, Google Cloud, and Microsoft Azure. Atlas allows customers to build and run applications anywhere, on premises, or across cloud providers. With offices worldwide and over 175,000 new developers signing up to use MongoDB every month, leading organizations like Samsung and Toyota, and AI innovators such as Delivery Hero and LG U+, trust MongoDB to build next-generation, AI-powered applications.

Our Customer Success team is the linchpin of the post-sales customer relationship. By combining deep business and technical savvy, Customer Success keeps MongoDB at the center of our customers’ technology strategy, and ensures every customer can realize the full potential of their investment.

Senior Customer Success Manager

The Role

As a Senior Customer Success Manager, you are a highly experienced advisor helping customers navigate their most complex journeys on MongoDB. You’ll be responsible for maximizing customer lifetime value and success for a portfolio of Enterprise (G2000) accounts, acting as a lead strategic connector between your customers and cross-functional resources to achieve high-stakes business goals. You’ll drive customer retention, revenue realization, and long-term advocacy while mentoring team members to elevate the organization's collective impact. You’ll build deep relationships with senior stakeholders, understand intricate technical environments inside and out, and navigate global account teams to deliver measurable impact in high-pressure scenarios.

This role can be based out of our Frankfurt office or remotely in Germany.

Key Responsibilities

Customer Advisory

• Proactively identify and mitigate risks in accounts with significant technical complexity by advising on advanced operational strategies and best practices. Deliver cross-disciplinary solutions to critical customer challenges, accelerating time-to-value and guiding to achieve their business goals through their MongoDB deployments.
• Conduct comprehensive customer business reviews for Enterprise accounts, analyzing technical health and risk while translating insights into business-critical outcomes. Partner with senior technical and business leaders to align on objectives and champion mutual success plans that foster long-term advocacy.

Account & Portfolio Management

• Drive cross-functional development of account strategy and take ownership of elements that drive customer maturity, lifetime value, retention, and revenue realization. Proactively manage a diverse portfolio of Enterprise customers across various stages of the journey, creating and executing strategies to maximize value realization, advocacy, and long-term success.
• Track and report progress against key business outcomes, demonstrate control of the forecast by providing informed predictions to senior leadership for business predictability, and identify new opportunities to expand customer impact by collaborating with presales teams.
• Maintain meticulous hygiene in internal systems to ensure a single source of truth for customer insights and accurate territory analysis. Leverage AI fluency to enhance customer engagement processes, driving efficiency and productivity in delivering technical solutions.

Internal Collaboration & Customer Advocacy

• Amplify the voice of the customer within MongoDB, leveraging technical insights and customer perspectives to influence MongoDB’s product roadmap and coordinate across Sales, Product, Services, and Support to drive long-term health and value realization.
• Connect customers with the right internal resources, including Executive Sponsor engagement, while contributing to regional and global best practices to strengthen team success and act as a force multiplier for the organization.
• Support team growth by participating in the interview and ramping process for new hires, coaching peers to foster development and knowledge-sharing across the region.

What You Will Bring

• Relevant Experience: 7 to 10+ years in a technical customer-facing role (e.g., Technical Customer Success, Solutions Architecture/Engineering, Professional Services/Implementation, Technical Account Management) for a deeply technical, ideally consumption-based, product.
• Accountability: 4+ years experience being accountable for customer health and revenue realization for Enterprise customers.
• Communication: Excellent verbal and written skills with the ability to influence technical and business outcomes and solve complex problems across varying audience types from Developers to C-suite.
• Education: Bachelor’s degree in Computer Science, STEM, or equivalent technical work experience.
• Fluent level of German

About MongoDB

MongoDB is built for change, empowering our customers and our people to innovate at the speed of the market. We have redefined the database for the AI era, enabling innovators to create, transform, and disrupt industries with software. MongoDB’s unified database platform, the most widely available, globally distributed database on the market, helps organizations modernize legacy workloads, embrace innovation, and unleash AI. Our cloud-native platform, MongoDB Atlas, is the only globally distributed, multi-cloud database and is available across AWS, Google Cloud, and Microsoft Azure.

With offices worldwide and over 60,000 customers, including 75% of the Fortune 100 and AI-native startups, relying on MongoDB for their most important applications, we’re powering the next era of software.

Our compass at MongoDB is our Leadership Commitment, guiding how and why we make decisions, show up for each other, and win. It’s what makes us MongoDB. 

To drive the personal growth and business impact of our employees, we’re committed to developing a supportive and enriching culture for everyone. From employee affinity groups, to fertility assistance and a generous parental leave policy, we value our employees’ wellbeing and want to support them along every step of their professional and personal journeys. Learn more about what it’s like to work at MongoDB, and help us make an impact on the world!

MongoDB is committed to providing any necessary accommodations for individuals with disabilities within our application and interview process. To request an accommodation due to a disability, please inform your recruiter.

MongoDB is an equal opportunities employer.

Req ID: 426156

MongoDB and Customer Success

MongoDB’s mission is to empower innovators to create, transform, and disrupt industries by unleashing the power of software and data. We enable organizations of all sizes to easily build, scale, and run modern applications by helping them modernize legacy workloads, embrace innovation, and unleash AI. Our industry-leading developer data platform, MongoDB Atlas, is the only globally distributed, multi-cloud database and is available in more than 115 regions across AWS, Google Cloud, and Microsoft Azure. Atlas allows customers to build and run applications anywhere, on premises, or across cloud providers. With offices worldwide and over 175,000 new developers signing up to use MongoDB every month, leading organizations like Samsung and Toyota, and AI innovators such as Delivery Hero and LG U+, trust MongoDB to build next-generation, AI-powered applications.

Our Customer Success team is the linchpin of the post-sales customer relationship. By combining deep business and technical savvy, Customer Success keeps MongoDB at the center of our customers’ technology strategy, and ensures every customer can realize the full potential of their investment.

Senior Customer Success Manager

The Role

As a Senior Customer Success Manager, you are a highly experienced advisor helping customers navigate their most complex journeys on MongoDB. You’ll be responsible for maximizing customer lifetime value and success for a portfolio of Enterprise (G2000) accounts, acting as a lead strategic connector between your customers and cross-functional resources to achieve high-stakes business goals. You’ll drive customer retention, revenue realization, and long-term advocacy while mentoring team members to elevate the organization's collective impact. You’ll build deep relationships with senior stakeholders, understand intricate technical environments inside and out, and navigate global account teams to deliver measurable impact in high-pressure scenarios.

This role can be based out of our Hamburg office or remotely in Germany.

Key Responsibilities

Customer Advisory

• Proactively identify and mitigate risks in accounts with significant technical complexity by advising on advanced operational strategies and best practices. Deliver cross-disciplinary solutions to critical customer challenges, accelerating time-to-value and guiding to achieve their business goals through their MongoDB deployments.
• Conduct comprehensive customer business reviews for Enterprise accounts, analyzing technical health and risk while translating insights into business-critical outcomes. Partner with senior technical and business leaders to align on objectives and champion mutual success plans that foster long-term advocacy.

Account & Portfolio Management

• Drive cross-functional development of account strategy and take ownership of elements that drive customer maturity, lifetime value, retention, and revenue realization. Proactively manage a diverse portfolio of Enterprise customers across various stages of the journey, creating and executing strategies to maximize value realization, advocacy, and long-term success.
• Track and report progress against key business outcomes, demonstrate control of the forecast by providing informed predictions to senior leadership for business predictability, and identify new opportunities to expand customer impact by collaborating with presales teams.
• Maintain meticulous hygiene in internal systems to ensure a single source of truth for customer insights and accurate territory analysis. Leverage AI fluency to enhance customer engagement processes, driving efficiency and productivity in delivering technical solutions.

Internal Collaboration & Customer Advocacy

• Amplify the voice of the customer within MongoDB, leveraging technical insights and customer perspectives to influence MongoDB’s product roadmap and coordinate across Sales, Product, Services, and Support to drive long-term health and value realization.
• Connect customers with the right internal resources, including Executive Sponsor engagement, while contributing to regional and global best practices to strengthen team success and act as a force multiplier for the organization.
• Support team growth by participating in the interview and ramping process for new hires, coaching peers to foster development and knowledge-sharing across the region.

What You Will Bring

• Relevant Experience: 7 to 10+ years in a technical customer-facing role (e.g., Technical Customer Success, Solutions Architecture/Engineering, Professional Services/Implementation, Technical Account Management) for a deeply technical, ideally consumption-based, product.
• Accountability: 4+ years experience being accountable for customer health and revenue realization for Enterprise customers.
• Communication: Excellent verbal and written skills with the ability to influence technical and business outcomes and solve complex problems across varying audience types from Developers to C-suite.
• Education: Bachelor’s degree in Computer Science, STEM, or equivalent technical work experience.
• Fluent level of German

About MongoDB

MongoDB is built for change, empowering our customers and our people to innovate at the speed of the market. We have redefined the database for the AI era, enabling innovators to create, transform, and disrupt industries with software. MongoDB’s unified database platform, the most widely available, globally distributed database on the market, helps organizations modernize legacy workloads, embrace innovation, and unleash AI. Our cloud-native platform, MongoDB Atlas, is the only globally distributed, multi-cloud database and is available across AWS, Google Cloud, and Microsoft Azure.

With offices worldwide and over 60,000 customers, including 75% of the Fortune 100 and AI-native startups, relying on MongoDB for their most important applications, we’re powering the next era of software.

Our compass at MongoDB is our Leadership Commitment, guiding how and why we make decisions, show up for each other, and win. It’s what makes us MongoDB. 

To drive the personal growth and business impact of our employees, we’re committed to developing a supportive and enriching culture for everyone. From employee affinity groups, to fertility assistance and a generous parental leave policy, we value our employees’ wellbeing and want to support them along every step of their professional and personal journeys. Learn more about what it’s like to work at MongoDB, and help us make an impact on the world!

MongoDB is committed to providing any necessary accommodations for individuals with disabilities within our application and interview process. To request an accommodation due to a disability, please inform your recruiter.

MongoDB is an equal opportunities employer.

Req ID: 426156

MongoDB and Customer Success

MongoDB’s mission is to empower innovators to create, transform, and disrupt industries by unleashing the power of software and data. We enable organizations of all sizes to easily build, scale, and run modern applications by helping them modernize legacy workloads, embrace innovation, and unleash AI. Our industry-leading developer data platform, MongoDB Atlas, is the only globally distributed, multi-cloud database and is available in more than 115 regions across AWS, Google Cloud, and Microsoft Azure. Atlas allows customers to build and run applications anywhere, on premises, or across cloud providers. With offices worldwide and over 175,000 new developers signing up to use MongoDB every month, leading organizations like Samsung and Toyota, and AI innovators such as Delivery Hero and LG U+, trust MongoDB to build next-generation, AI-powered applications.

Our Customer Success team is the linchpin of the post-sales customer relationship. By combining deep business and technical savvy, Customer Success keeps MongoDB at the center of our customers’ technology strategy, and ensures every customer can realize the full potential of their investment.

Senior Customer Success Manager

The Role

As a Senior Customer Success Manager, you are a highly experienced advisor helping customers navigate their most complex journeys on MongoDB. You’ll be responsible for maximizing customer lifetime value and success for a portfolio of Enterprise (G2000) accounts, acting as a lead strategic connector between your customers and cross-functional resources to achieve high-stakes business goals. You’ll drive customer retention, revenue realization, and long-term advocacy while mentoring team members to elevate the organization's collective impact. You’ll build deep relationships with senior stakeholders, understand intricate technical environments inside and out, and navigate global account teams to deliver measurable impact in high-pressure scenarios.

We are looking to speak to candidates who are based in Dublin for our hybrid working model.

Key Responsibilities

Customer Advisory

• Proactively identify and mitigate risks in accounts with significant technical complexity by advising on advanced operational strategies and best practices. Deliver cross-disciplinary solutions to critical customer challenges, accelerating time-to-value and guiding to achieve their business goals through their MongoDB deployments.
• Conduct comprehensive customer business reviews for Enterprise accounts, analyzing technical health and risk while translating insights into business-critical outcomes. Partner with senior technical and business leaders to align on objectives and champion mutual success plans that foster long-term advocacy.

Account & Portfolio Management

• Drive cross-functional development of account strategy and take ownership of elements that drive customer maturity, lifetime value, retention, and revenue realization. Proactively manage a diverse portfolio of Enterprise customers across various stages of the journey, creating and executing strategies to maximize value realization, advocacy, and long-term success.
• Track and report progress against key business outcomes, demonstrate control of the forecast by providing informed predictions to senior leadership for business predictability, and identify new opportunities to expand customer impact by collaborating with presales teams.
• Maintain meticulous hygiene in internal systems to ensure a single source of truth for customer insights and accurate territory analysis. Leverage AI fluency to enhance customer engagement processes, driving efficiency and productivity in delivering technical solutions.

Internal Collaboration & Customer Advocacy

• Amplify the voice of the customer within MongoDB, leveraging technical insights and customer perspectives to influence MongoDB’s product roadmap and coordinate across Sales, Product, Services, and Support to drive long-term health and value realization.
• Connect customers with the right internal resources, including Executive Sponsor engagement, while contributing to regional and global best practices to strengthen team success and act as a force multiplier for the organization.
• Support team growth by participating in the interview and ramping process for new hires, coaching peers to foster development and knowledge-sharing across the region.

What You Will Bring

• Relevant Experience: 7 to 10+ years in a technical customer-facing role (e.g., Technical Customer Success, Solutions Architecture/Engineering, Professional Services/Implementation, Technical Account Management) for a deeply technical, ideally consumption-based, product.
• Accountability: 4+ years experience being accountable for customer health and revenue realization for Enterprise customers.
• Communication: Excellent verbal and written skills with the ability to influence technical and business outcomes and solve complex problems across varying audience types from Developers to C-suite.
• Education: Bachelor’s degree in Computer Science, STEM, or equivalent technical work experience.

About MongoDB

MongoDB is built for change, empowering our customers and our people to innovate at the speed of the market. We have redefined the database for the AI era, enabling innovators to create, transform, and disrupt industries with software. MongoDB’s unified database platform, the most widely available, globally distributed database on the market, helps organizations modernize legacy workloads, embrace innovation, and unleash AI. Our cloud-native platform, MongoDB Atlas, is the only globally distributed, multi-cloud database and is available across AWS, Google Cloud, and Microsoft Azure.

With offices worldwide and over 60,000 customers, including 75% of the Fortune 100 and AI-native startups, relying on MongoDB for their most important applications, we’re powering the next era of software.

Our compass at MongoDB is our Leadership Commitment, guiding how and why we make decisions, show up for each other, and win. It’s what makes us MongoDB. 

To drive the personal growth and business impact of our employees, we’re committed to developing a supportive and enriching culture for everyone. From employee affinity groups, to fertility assistance and a generous parental leave policy, we value our employees’ wellbeing and want to support them along every step of their professional and personal journeys. Learn more about what it’s like to work at MongoDB, and help us make an impact on the world!

MongoDB is committed to providing any necessary accommodations for individuals with disabilities within our application and interview process. To request an accommodation due to a disability, please inform your recruiter.

MongoDB is an equal opportunities employer.

Req ID: 426156

MongoDB and Customer Success

MongoDB’s mission is to empower innovators to create, transform, and disrupt industries by unleashing the power of software and data. We enable organizations of all sizes to easily build, scale, and run modern applications by helping them modernize legacy workloads, embrace innovation, and unleash AI. Our industry-leading developer data platform, MongoDB Atlas, is the only globally distributed, multi-cloud database and is available in more than 115 regions across AWS, Google Cloud, and Microsoft Azure. Atlas allows customers to build and run applications anywhere, on premises, or across cloud providers. With offices worldwide and over 175,000 new developers signing up to use MongoDB every month, leading organizations like Samsung and Toyota, and AI innovators such as Delivery Hero and LG U+, trust MongoDB to build next-generation, AI-powered applications.

Our Customer Success team is the linchpin of the post-sales customer relationship. By combining deep business and technical savvy, Customer Success keeps MongoDB at the center of our customers’ technology strategy, and ensures every customer can realize the full potential of their investment.

Senior Customer Success Manager

The Role

As a Senior Customer Success Manager, you are a highly experienced advisor helping customers navigate their most complex journeys on MongoDB. You’ll be responsible for maximizing customer lifetime value and success for a portfolio of Enterprise (G2000) accounts, acting as a lead strategic connector between your customers and cross-functional resources to achieve high-stakes business goals. You’ll drive customer retention, revenue realization, and long-term advocacy while mentoring team members to elevate the organization's collective impact. You’ll build deep relationships with senior stakeholders, understand intricate technical environments inside and out, and navigate global account teams to deliver measurable impact in high-pressure scenarios.

This role can be based out of our Berlin office or remotely in Germany.

Key Responsibilities

Customer Advisory

• Proactively identify and mitigate risks in accounts with significant technical complexity by advising on advanced operational strategies and best practices. Deliver cross-disciplinary solutions to critical customer challenges, accelerating time-to-value and guiding to achieve their business goals through their MongoDB deployments.
• Conduct comprehensive customer business reviews for Enterprise accounts, analyzing technical health and risk while translating insights into business-critical outcomes. Partner with senior technical and business leaders to align on objectives and champion mutual success plans that foster long-term advocacy.

Account & Portfolio Management

• Drive cross-functional development of account strategy and take ownership of elements that drive customer maturity, lifetime value, retention, and revenue realization. Proactively manage a diverse portfolio of Enterprise customers across various stages of the journey, creating and executing strategies to maximize value realization, advocacy, and long-term success.
• Track and report progress against key business outcomes, demonstrate control of the forecast by providing informed predictions to senior leadership for business predictability, and identify new opportunities to expand customer impact by collaborating with presales teams.
• Maintain meticulous hygiene in internal systems to ensure a single source of truth for customer insights and accurate territory analysis. Leverage AI fluency to enhance customer engagement processes, driving efficiency and productivity in delivering technical solutions.

Internal Collaboration & Customer Advocacy

• Amplify the voice of the customer within MongoDB, leveraging technical insights and customer perspectives to influence MongoDB’s product roadmap and coordinate across Sales, Product, Services, and Support to drive long-term health and value realization.
• Connect customers with the right internal resources, including Executive Sponsor engagement, while contributing to regional and global best practices to strengthen team success and act as a force multiplier for the organization.
• Support team growth by participating in the interview and ramping process for new hires, coaching peers to foster development and knowledge-sharing across the region.

What You Will Bring

• Relevant Experience: 7 to 10+ years in a technical customer-facing role (e.g., Technical Customer Success, Solutions Architecture/Engineering, Professional Services/Implementation, Technical Account Management) for a deeply technical, ideally consumption-based, product.
• Accountability: 4+ years experience being accountable for customer health and revenue realization for Enterprise customers.
• Communication: Excellent verbal and written skills with the ability to influence technical and business outcomes and solve complex problems across varying audience types from Developers to C-suite.
• Education: Bachelor’s degree in Computer Science, STEM, or equivalent technical work experience.
• Fluent level of German

About MongoDB

MongoDB is built for change, empowering our customers and our people to innovate at the speed of the market. We have redefined the database for the AI era, enabling innovators to create, transform, and disrupt industries with software. MongoDB’s unified database platform, the most widely available, globally distributed database on the market, helps organizations modernize legacy workloads, embrace innovation, and unleash AI. Our cloud-native platform, MongoDB Atlas, is the only globally distributed, multi-cloud database and is available across AWS, Google Cloud, and Microsoft Azure.

With offices worldwide and over 60,000 customers, including 75% of the Fortune 100 and AI-native startups, relying on MongoDB for their most important applications, we’re powering the next era of software.

Our compass at MongoDB is our Leadership Commitment, guiding how and why we make decisions, show up for each other, and win. It’s what makes us MongoDB. 

To drive the personal growth and business impact of our employees, we’re committed to developing a supportive and enriching culture for everyone. From employee affinity groups, to fertility assistance and a generous parental leave policy, we value our employees’ wellbeing and want to support them along every step of their professional and personal journeys. Learn more about what it’s like to work at MongoDB, and help us make an impact on the world!

MongoDB is committed to providing any necessary accommodations for individuals with disabilities within our application and interview process. To request an accommodation due to a disability, please inform your recruiter.

MongoDB is an equal opportunities employer.

Req ID: 426156

MongoDB and Customer Success

MongoDB’s mission is to empower innovators to create, transform, and disrupt industries by unleashing the power of software and data. We enable organizations of all sizes to easily build, scale, and run modern applications by helping them modernize legacy workloads, embrace innovation, and unleash AI. Our industry-leading developer data platform, MongoDB Atlas, is the only globally distributed, multi-cloud database and is available in more than 115 regions across AWS, Google Cloud, and Microsoft Azure. Atlas allows customers to build and run applications anywhere, on premises, or across cloud providers. With offices worldwide and over 175,000 new developers signing up to use MongoDB every month, leading organizations like Samsung and Toyota, and AI innovators such as Delivery Hero and LG U+, trust MongoDB to build next-generation, AI-powered applications.

Our Customer Success team is the linchpin of the post-sales customer relationship. By combining deep business and technical savvy, Customer Success keeps MongoDB at the center of our customers’ technology strategy, and ensures every customer can realize the full potential of their investment.

Senior Customer Success Manager

The Role

As a Senior Customer Success Manager, you are a highly experienced advisor helping customers navigate their most complex journeys on MongoDB. You’ll be responsible for maximizing customer lifetime value and success for a portfolio of Enterprise (G2000) accounts, acting as a lead strategic connector between your customers and cross-functional resources to achieve high-stakes business goals. You’ll drive customer retention, revenue realization, and long-term advocacy while mentoring team members to elevate the organization's collective impact. You’ll build deep relationships with senior stakeholders, understand intricate technical environments inside and out, and navigate global account teams to deliver measurable impact in high-pressure scenarios.

This role can be based out of our Munich office or remotely in Germany.

Key Responsibilities

Customer Advisory

• Proactively identify and mitigate risks in accounts with significant technical complexity by advising on advanced operational strategies and best practices. Deliver cross-disciplinary solutions to critical customer challenges, accelerating time-to-value and guiding to achieve their business goals through their MongoDB deployments.
• Conduct comprehensive customer business reviews for Enterprise accounts, analyzing technical health and risk while translating insights into business-critical outcomes. Partner with senior technical and business leaders to align on objectives and champion mutual success plans that foster long-term advocacy.

Account & Portfolio Management

• Drive cross-functional development of account strategy and take ownership of elements that drive customer maturity, lifetime value, retention, and revenue realization. Proactively manage a diverse portfolio of Enterprise customers across various stages of the journey, creating and executing strategies to maximize value realization, advocacy, and long-term success.
• Track and report progress against key business outcomes, demonstrate control of the forecast by providing informed predictions to senior leadership for business predictability, and identify new opportunities to expand customer impact by collaborating with presales teams.
• Maintain meticulous hygiene in internal systems to ensure a single source of truth for customer insights and accurate territory analysis. Leverage AI fluency to enhance customer engagement processes, driving efficiency and productivity in delivering technical solutions.

Internal Collaboration & Customer Advocacy

• Amplify the voice of the customer within MongoDB, leveraging technical insights and customer perspectives to influence MongoDB’s product roadmap and coordinate across Sales, Product, Services, and Support to drive long-term health and value realization.
• Connect customers with the right internal resources, including Executive Sponsor engagement, while contributing to regional and global best practices to strengthen team success and act as a force multiplier for the organization.
• Support team growth by participating in the interview and ramping process for new hires, coaching peers to foster development and knowledge-sharing across the region.

What You Will Bring

• Relevant Experience: 7 to 10+ years in a technical customer-facing role (e.g., Technical Customer Success, Solutions Architecture/Engineering, Professional Services/Implementation, Technical Account Management) for a deeply technical, ideally consumption-based, product.
• Accountability: 4+ years experience being accountable for customer health and revenue realization for Enterprise customers.
• Communication: Excellent verbal and written skills with the ability to influence technical and business outcomes and solve complex problems across varying audience types from Developers to C-suite.
• Education: Bachelor’s degree in Computer Science, STEM, or equivalent technical work experience.
• Fluent level of German

About MongoDB

MongoDB is built for change, empowering our customers and our people to innovate at the speed of the market. We have redefined the database for the AI era, enabling innovators to create, transform, and disrupt industries with software. MongoDB’s unified database platform, the most widely available, globally distributed database on the market, helps organizations modernize legacy workloads, embrace innovation, and unleash AI. Our cloud-native platform, MongoDB Atlas, is the only globally distributed, multi-cloud database and is available across AWS, Google Cloud, and Microsoft Azure.

With offices worldwide and over 60,000 customers, including 75% of the Fortune 100 and AI-native startups, relying on MongoDB for their most important applications, we’re powering the next era of software.

Our compass at MongoDB is our Leadership Commitment, guiding how and why we make decisions, show up for each other, and win. It’s what makes us MongoDB. 

To drive the personal growth and business impact of our employees, we’re committed to developing a supportive and enriching culture for everyone. From employee affinity groups, to fertility assistance and a generous parental leave policy, we value our employees’ wellbeing and want to support them along every step of their professional and personal journeys. Learn more about what it’s like to work at MongoDB, and help us make an impact on the world!

MongoDB is committed to providing any necessary accommodations for individuals with disabilities within our application and interview process. To request an accommodation due to a disability, please inform your recruiter.

MongoDB is an equal opportunities employer.

Req ID: 426156

SharkNinja is the company behind the hugely successful Shark and Ninja brands. Our mission is to delight our consumers with innovative products, and to positively impact people’s lives every day in every home around the world!  We now have an opportunity for a E-Commerce Manager to join the DACH team. We are searching for someone with strong experience in direct-to-consumer to execute our DTC trading and growth strategy in the DACH region.  As E-Commerce Manager (DACH) you will report into the Senior E-Commerce Manager (DACH) and you will be responsible for trading the DACH DTC business for our Ninja brand on a day to day basis. Supported locally by a team of e-commerce managers, digital experience managers and performance marketing specialists, plus regionally by the global centres of excellence, your task is to help us grow sales due to our very ambitious growth strategy in the DACH region. 

What you will do: 

• Work with the DACH D2C eCommerce team, VP of E-Commerce (Central Europe & New Markets) and DTC Global centers of excellence to establish and implement the merchandising, trading and growth strategy to support our growth ambitions in market. 

• Work with wider cross functional teams in the DACH region to ensure we have accurate and up to date forecasts, stock allocation and demand signalling. 

• Execute trading plan focused on maximizing gross margin and forecast attainment across all product categories, considering market dynamics, customer value perception, and competitor pricing 

• Maintain a promotional calendar combining pricing details, website discounts, additional influencers discounts, etc.  

• Implement activities to improve product visibility, placement, and cross-selling opportunities across the e-commerce platform and marketplaces. 

• Analyze market trends, pricing data, sales performance, competitor activities, and customer insights to identify opportunities for growth and differentiation. 

• Managing forecast accuracy and inventory levels to ensure product availability 

• Reporting on sales performance, CS KPIs, gross margin and forecast attainment in key product categories, analyzing & presenting data and insights to stakeholders. 
• Collaborate and support members of the regional/global D2C eCommerce team, setting expectations and establishing best practices and process improvements as appropriate. 

What will you have:

• Experience in D2C eCommerce 

• In-depth knowledge of e-commerce sales strategies and a track record of driving profitability. 

• Strong analytical skills & ability to interpret complex data to make informed business decisions 

• Familiarity with pricing strategies, promotional campaigns, and product placement optimization. 

• Proficient in data analysis tools and platforms, such as Excel and Google Analytics. 

• Ability to work under pressure and manage multiple projects across multiple teams 

• Enjoy working in a demanding and fast-paced multi-cultural environment where team work and collaboration is key. 

As we continue to grow, we are excited to add a  Key Account Manager to our team.  Position based in our Frankfurt office (Hybrid - 3 days a week).  

OVERVIEW:  

As part of the phenomenal growth SharkNinja has achieved over the last few years in Germany, we are looking for a new Senior Key Account Manager. This position will be key to driving the next phase of the business development in Germany and to reinforce our fantastic sales team.   

Here are some of the EXCITING things you’ll get to do (RESPONSIBILITIES):  

• Build a sales strategy that achieves & exceed sales and margin targets for your accounts  

• Be the category captain amongst our retailers  

• Ensure that Shark & Ninja are represented in a positive and professional manner at all times both on-line and off-line  

• Planning and executing activities for both on-line, in-store and off-page to drive strong sales out performance  

• Ensure accurate forecasting in line with individual and company goals  

• Work within agreed Promotional (SOA) to ensure sales & margin targets are met  

• Negotiate winning scenarios for both SharkNinja and the customer at all times  

• Interpret market and sell out data into business opportunities  

• Organization of trade shows and retail events  

• Reporting of competitive activities & pricing  

• Identify opportunities to deliver incremental business.  

• Participate in tradeshows, sales meetings and other Company events as required.  

ATTRIBUTES & SKILLS (REQUIREMENTS):  

• Fluent English and German  

• Minimum 7 years of successful sales experience.  

• Previous experience in the consumer goods industry  

• Appetence to our unique products  

• Results driven, Strong negotiator, Exceptional analytical skills  

• Oral and written communication with impact  

• Professional expertise  

• Excel, PowerPoint, Presentation skills & Microsoft skills  

• Interpersonal/collaborative skills  

SharkNinja is the company behind the hugely successful Shark and Ninja brands. Our mission is to delight our consumers with innovative products, and to positively impact people's lives every day in every home around the world! We now have an opportunity for an SEA Manager to join the team and we are searching for someone with strong experience in a direct-to-consumer (D2C) environment.

In this role, you will work across Search & Shopping on the Shark & Ninja brands for Germany, playing a crucial role in delivering further growth in 2026 and beyond.

What You'll Be Doing

• Day-to-day management of Search & Shopping accounts (multi-million-euro annual budget)
• Analyse and interpret performance data to identify areas for improvement and opportunities to drive incremental growth
• Own daily, weekly, and monthly performance reporting against forecasts and KPIs
• Maintain gold-standard account hygiene and take a best-in-class approach to campaign setup and optimisation, collaborating with peers across the globe
• Leverage automation where appropriate and continuously optimise bidding strategies, click-through rates, and cost efficiency
• Monitor and analyse competitor activity
• Challenge the status quo by consistently identifying and testing innovative opportunities to drive long-term growth
• Collaborate with internal teams including customer insights, merchandising, commercial finance, and analytics
• Create, implement, and refine a successful category strategy aligned with SharkNinja's objectives and goals
• Maximise the value of technology platforms and external partnerships (e.g., Google Ads, Microsoft Advertising)
• Keep up to date with the latest industry news and share learnings to upskill the wider team

What We're Looking For

• Fluent in German (written and spoken)
• At least 2 years' experience in SEA, ideally working on eCommerce brands
• At least 1 year's experience managing a monthly budget exceeding €50k
• Strong commercial acumen with a results-driven mindset
• A self-starter with genuine curiosity and a drive to experiment
• Strong interpersonal skills with an ability to work with a variety of styles and personalities
• Thrives in a fast-paced environment and manages competing priorities effectively
• Advanced data analysis skills; strong analytical knowledge is essential
• Experience working in a retail environment would be advantageous
• Google Ads and Microsoft Advertising certification preferred; experience with SA360 would be advantageous
• Experience using AI-powered campaign tools and Google Analytics is advantageous

As we continue to grow, we are excited to add a SENIOR KEY ACCOUNT MANAGER to our German team. The position is based in Frankfurt – 3 days a week.   

OVERVIEW:  

As part of the phenomenal growth SharkNinja has achieved over the last few years, we have created a new position of Key Account Manager. This position will be key to driving the next phase of the business development and to reinforce the team. Working closely with the product team, marketing team and Digital team and with the European Hub, this person will be accountable of the customers growth.   

Here are some of the EXCITING things you’ll get to do (RESPONSIBILITIES):  

We are looking for a dynamic and committed Senior Key Account Manager to help drive our business forward into new markets. Reporting to the Sales Director you will be able to develop, implement and drive account specific plans & promotions in line with the Shark Ninja market strategy, focused on profitable sales growth throughout their portfolio. A solid experience of the Small Domestic Appliances being channel would be a clear plus for the role.   

POSITION PROFILE   

•          To build a sales strategy that achieves & exceed sales and margin targets for your accounts, launch new products 

•          Grow the core category for Benelux and launch new categories 

•          Ensure that Shark & Ninja are represented in a positive and professional manner at all times both on-line and off-line 

•          Planning and executing activities for both on-line, in-store and off-page to drive strong sales out performance 

•          Ensure accurate forecasting in line with individual and company goals 

•          Work within agreed Promotional (SOA) to ensure sales & margin targets are met 

•          Negotiate winning scenarios for both SharkNinja and the customer at all times 

•          Interpret market and sell out data into business opportunities 

•          Organization of trade shows and retail events  

•          Reporting of competitive activities & pricing 

•          Identify new retailers to deliver incremental business. 

•          Participate in tradeshows, sales meetings and other Company events as required. 

ATTRIBUTES & SKILLS (REQUIREMENTS):  

• Fluent English and German   

• Minimum 7 years of successful sales experience.  

• Appetence to our unique products  

• Results driven, Strong negotiator, Exceptional analytical skills  

• Oral and written communication with impact  

• Professional expertise  

• Excel, PowerPoint, Presentation skills & Microsoft skills  

• Interpersonal/collaborative skills, Entrepreneurship and Initiative  

•  Experience in analyzing and interpreting sales data to make informed decisions.  

• Personable and recognizes the importance of building good relationships with customers, internal colleagues and other members of the sales teams.  

• Experience of building sales and marketing strategy by market.  

What You'll Do

At SharkNinja, we use data, technology, and insight to fuel better decisions at speed. As Senior Manager, Commercial Planning – DACH, you will own the commercial forecast, planning rhythm, and forecasting outcomes for one of SharkNinja’s most complex and strategically important European regions. You will sit at the intersection of commercial strategy, advanced analytics, and local market execution, partnering closely with DACH Sales, Sales Operations, Supply, SS&A, Marketing, and EMEA stakeholders. Your role is not just to report performance, but to pressure test the forecast, challenge assumptions, and translate complex data into decisive actions that drive growth while protecting inventory health. This role requires strong commercial judgement, a high level of analytical and technological fluency, and the confidence to lead the forecast story with senior leadership. You will proactively surface risks and opportunities, test multiple scenarios, and ensure the business is prepared for what’s ahead — not just what’s planned.

Key Responsibilities:

Forecasting, Budgeting & Performance Management

• Lead the monthly forecasting process and annual budget cycle for the DACH region, embedding analytical rigor, scenario thinking, and clear prioritisation across the commercial organisation.
• Own the monthly consensus process, delivering an insight‑led, technology‑enabled forecast narrative to Executive leadership that clearly articulates what is happening, why it is happening, and what actions are being taken.
• Pressure test forecasts using scenario analysis, sensitivity modelling, and trend diagnostics to assess robustness and identify upside/downside risks early.
• “Light up” quarterly, monthly, and weekly sales targets through advanced data analysis, enabling proactive course correction and confident delivery against commitments.

Risk & Opportunity (R&O) Leadership

• Own the regional R&O process, driving tangible actions to realise opportunities and mitigate risks in close partnership with SS&A, Supply, Sales, and Marketing.
• Ensure risks are actively challenged, clearly articulated, and actioned, rather than passively tracked. 
• Use leading indicators, market signals, and local intelligence to continuously reassess forecast confidence and exposure.

Technology, Data & Insights

• Leverage forecasting tools, dashboards, and analytics platforms to enhance visibility, decision‑making speed, and forecast accuracy. 
• Partner with EMEA and global analytics, systems, and data teams to improve forecasting methodologies, data quality, and automation.
• Translate complex analytical outputs into clear, commercially relevant insights that local teams can act on quickly.

Local Market Partnership

• Act as a trusted thought partner to the DACH commercial leadership team, ensuring forecasts reflect local market dynamics, customer behaviour, and execution risks.
• Embed yourself in the local business rhythm, ensuring planning outputs are practical, relevant, and actionable for teams on the ground.
• Operate seamlessly as a member of both the Global Commercial Planning team and the local DACH team to ensure full alignment with both organisations.

What You'll Bring

• Relevant experience in commercial planning, financial forecasting, analytics, or performance management, ideally within consumer electronics, FMCG, or retail. 
• Strong analytical capability with a technology‑forward mindset, comfortable using data, systems, and models to challenge assumptions and inform decisions.
• Demonstrated experience pressure testing forecasts and influencing outcomes through insight rather than hierarchy. 
• Proven ability to partner cross‑functionally and influence Sales, Sales Operations, and Supply teams in a fast‑paced environment.
• Advanced organisational skills with the ability to manage competing priorities while maintaining pace and precision.
• A self‑starter mentality — comfortable owning outcomes end‑to‑end, asking hard questions, and acting with urgency.

The role

We are seeking a highly skilled and customer-focused professional to join our team as a Solutions Architect specializing in Cloud infrastructure and MLOps. As a Cloud Solutions Architect, you will play a pivotal role in designing and implementing cutting-edge solutions for our clients, leveraging cloud technologies for ML/AI teams and becoming a trusted technical advisor for building their pipelines.

You’re welcome to work from any DACH country (Germany, Austria, Switzerland).

Your responsibilities will include: 

• Act as a trusted advisor to our clients, providing technical expertise and guidance throughout the engagement. Conduct PoC, workshops, presentations, and training sessions to educate clients on GPU cloud technologies and best practices.
• Collaborate with clients to understand their business requirements and develop solution architecture that align with their needs: design and document Infrastructure as code solutions, documentation and technical how-tos in collaboration with support engineers and technical writers.
• Help customers to optimize pipeline performance and scalability to ensure efficient utilization of cloud resources and services powered by Nebius AI.
• Act as a single point of expertise of customer scenarios for product, technical support, marketing teams.
• Assist to Marketing department efforts during events (Hackathons, conferences, workshops, webinars, etc.)

We expect you to have: 

• 5+ years of experience as a cloud solutions architect, system/network engineer, developer or a similar technical role with a focus on cloud computing
• Strong hands-on experience with IaC and configuration management tools (preferably Terraform/Ansible), Kubernetes, skills of writing code in Python
• Solid understanding of GPU computing practices for ML training and inference workloads, GPU software stack components, including drivers, libraries (e.g. CUDA, OpenCL)
• Excellent communication skills, fluency in German or French preferred
• Customer-centric mindset

It will be an added bonus if you have: 

• Hands-on experience with HPC/ML orchestration frameworks (e.g. Slurm, Kubeflow)
• Hands-on experience with deep learning frameworks (e.g. TensorFlow, PyTorch)
• Solid understanding of cloud ML tools landscape from industry leaders (NVIDIA, AWS, Azure, Google) 

Nebius Managed Kubernetes (mk8s) mission is to grow the Nebius cloud platform by providing a Kubernetes-native way to run AI systems with high efficiency and low operational overhead.
With a single click, it provides a Kubernetes cluster on top of Nebius services for compute (VMs) and networking.
In 2026, the service is scaling 10× and is expected to manage customer workloads across tens of thousands of GPU servers in more than 10 data centers.

You will lead the mk8s Core team, one of three mk8s teams. The Core team owns the API, the core of the service control plane, cluster autoscaling, platform integrations, and running k8s add-ons.

At Nebius, team leads are hands-on. We expect you to be a senior or staff engineer now (or earlier in your career). You will start as an individual contributor to gain context, then take on managerial responsibilities.

In this position, you will be responsible to:

• Lead by example. Set the quality bar by spending a significant portion of your time on IC work: writing and reviewing code, leading projects, and participating in on-call rotation, incident mitigation, and post-incident analysis.
• Manage 4–8 mid-to-senior engineers. Provide context, coach, and give regular feedback.
• Maintain the technical vision for your area of responsibility.
• Collaborate with the Product Manager and Service Owner to shape product vision and plans.

Examples of outcomes you could drive as a Team Lead

• Optimize the service control plane to create and manage 20K GPU nodes in a single Kubernetes cluster, enabling a major contract for the company.
• Integrate cluster autoscaling approaches (e.g., Karpenter) to improve resource utilization and support seamless auto-upgrades.
• Provide a Kubernetes-native way to use local disks to reduce disk I/O bottlenecks for AI training and inference, improving efficiency.
• Deliver managed Layer 7 load balancers to reduce operational overhead for customers.

What you will bring to the table:

• 8+ years of professional software engineering or management experience
• Excellent knowledge of Golang, or you are ready to quickly switch to this programming language
• Expertise with
• Multi-month technical projects
• Tech leading engineers
• Owning multi-month technical projects.

It would be an added bonus if you had:

• Experience with Team management, Kubernetes administration, Developing Kubernetes controllers

The role

Nebius is looking for a Technical Product Manager – Networks to join the team. In this role, you will will own the vision, roadmap, and priorities for networking services, including overlay (VPC) networks, underlay networks (data center fabric and WAN), and DNS.

Also, you will be responsible for shaping and managing backlogs for networking service teams and leading key, company-wide initiatives related to connectivity. This role requires strong technical depth combined with the ability to coordinate across engineering, development, product, technical support and go-to-market teams.

Your responsibilities will include: 

• Own and manage the product backlog for network service teams
• Lead and coordinate key cross-company implementations involving networking and connectivity
• Work closely with engineering and architecture teams to define product requirements and deliver new networking features
• Partner with product marketing and technical pre-sales/post-sales teams on technical publications, go-to-market activities, customer engagement, acquisition, and retention activities related to networking features
• Ensure the delivery of networking services that meet high standards for performance, security, scalability, and reliability.

We expect you to have: 

• Experience designing, implementing, or operating large-scale automated network solutions in senior engineering, architecture, or technical leadership roles (e.g., large enterprises, hyperscalers, cloud providers, or other advanced technology companies)
• Hands-on familiarity with technologies such as OVS, DNS, L2VPN, L3VPN, VXLAN, BGP, and IPv6 at scale
• Strong technical expertise in at least two of the following areas:
  • Linux networking stack
  • Overlay / SDN networking
  • ISP or large-scale service provider networking
  • DevNet / network automation
• Proven track record of delivering complex technical initiatives requiring coordination across multiple teams or stakeholders
• Technical leadership experience is a strong plus
• Product management experience is not required, but a strong willingness to learn and grow into the role is essential.

About Nebius

Nebius AI is an AI cloud platform with one of the largest GPU capacities in Europe. Launched in November 2023, the Nebius AI platform provides high-end, training-optimized infrastructure for AI practitioners. As an NVIDIA preferred cloud service provider, Nebius AI offers a variety of NVIDIA GPUs for training and inference, as well as a set of tools for efficient multi-node training. 

Nebius AI owns a data center in Finland, built from the ground up by the company’s R&D team and showcasing our commitment to sustainability. The data center is home to ISEG, the most powerful commercially available supercomputer in Europe and the 16th most powerful globally (Top 500 list, November 2023).  

Nebius’s headquarters are in Amsterdam, Netherlands, with teams working out of R&D hubs across Europe and the Middle East. 

Nebius AI is built with the talent of more than 500 highly skilled engineers with a proven track record in developing sophisticated cloud and ML solutions and designing cutting-edge hardware. This allows all the layers of the Nebius AI cloud – from hardware to UI – to be built in-house, distictly differentiating Nebius AI from the majority of specialized clouds: Nebius customers get a true hyperscaler-cloud experience tailored for AI practitioners. We’re growing and expanding our products every day. 

The role

At Nebius, we’re building a next-generation AI compute platform for large-scale ML training and inference — from a few nodes to thousands of GPUs.
We’re looking for a Technical Product Manager to own product direction for Soperator — our Slurm-on-Kubernetes control plane for GPU clusters.
In this role, you will shape how ML engineers and research teams run, scale, and optimize distributed workloads in production.
If you care about systems that combine performance, reliability, and developer experience at the frontier of AI infrastructure, this role is for you.

Your responsibilities will include: 

• Own the full user journey across Soperator clusters: Slurm workflows, dashboards, alerts/notifications, node lifecycle, and training/inference capacity management.
• Define product direction end-to-end: problem discovery → solution design → delivery → adoption.
• Lead deep customer discovery through interviews, usage analytics, and workload analysis to uncover high-impact opportunities.
• Drive execution across platform teams: compute, networking, storage, observability, IAM and etc.
• Translate frontier ML and infrastructure ideas into practical product capabilities for real-world GPU clusters.
• Define success metrics, prioritize roadmap decisions with data, and ensure measurable customer/business impact.
• Lead the open-source strategy and execution for Soperator: shape public roadmap themes, prioritize OSS-facing capabilities, and ensure strong adoption in the community.  

We expect you to have: 

• 3–5+ years in Product Management, ML infrastructure/MLOps, distributed systems, or cloud platform engineering.
• Strong technical depth in distributed systems, cloud infrastructure, or ML platforms.
• Hands-on familiarity with large-scale ML training and orchestration tools (e.g., Slurm, Kubernetes, Ray).
• Track record of shipping technically complex products with multiple engineering teams.
• Strong communication and stakeholder management across engineering, research, and customers.
• Experience with product analytics, data-informed prioritization, and experimentation.
• High ownership, high learning velocity, and comfort operating in fast-moving AI infrastructure environments.

It will be an added bonus if you have: 

• Experience with GPU platforms and HPC primitives: InfiniBand/RDMA, topology-aware scheduling, high-throughput storage.
• Practical understanding of modern ML training stacks: PyTorch, DeepSpeed, FSDP/ZeRO, NCCL.
• Familiarity with efficiency and reliability metrics: Goodput, MFU, failure modes, preemption handling, health checks.
• Exposure to large-scale LLM training/inference systems.
• Experience in observability, performance tuning, or SRE/reliability engineering.
• Customer-facing technical experience (solutioning, support, architecture advisory).

About Nebius

Nebius AI is an AI cloud platform with one of the largest GPU capacities in Europe. Launched in November 2023, the Nebius AI platform provides high-end, training-optimized infrastructure for AI practitioners. As an NVIDIA preferred cloud service provider, Nebius AI offers a variety of NVIDIA GPUs for training and inference, as well as a set of tools for efficient multi-node training. 

Nebius AI owns a data center in Finland, built from the ground up by the company’s R&D team and showcasing our commitment to sustainability. The data center is home to ISEG, the most powerful commercially available supercomputer in Europe and the 16th most powerful globally (Top 500 list, November 2023).  

Nebius’s headquarters are in Amsterdam, Netherlands, with teams working out of R&D hubs across Europe and the Middle East. 

Nebius AI is built with the talent of more than 500 highly skilled engineers with a proven track record in developing sophisticated cloud and ML solutions and designing cutting-edge hardware. This allows all the layers of the Nebius AI cloud – from hardware to UI – to be built in-house, distictly differentiating Nebius AI from the majority of specialized clouds: Nebius customers get a true hyperscaler-cloud experience tailored for AI practitioners. We’re growing and expanding our products every day. 

The role

We seek an experienced Specialist Solutions Architect to support AI-focused customers leveraging Nebius services. In this role, you will be a trusted advisor, collaborating with clients to design scalable AI solutions, resolve technical challenges and manage large-scale AI deployments involving hundreds to thousands of GPUs.

You’re welcome to work on-site in Amsterdam or remotely from any other EU country.

Your responsibilities will include:

• Designing customer-centric solutions that maximize business value and align with strategic goals.
• Building and maintaining long-term relationships to foster trust and ensure customer satisfaction.
• Delivering technical presentations, producing whitepapers, creating manuals and hosting webinars for audiences with varying technical expertise.
• Collaborating with engineering and product teams to effectively prioritize and relay customer feedback.

We expect you to have:

• 3+ years of experience with cloud technologies in MLOps engineering, Machine Learning engineering or similar roles.
• Strong understanding of ML ecosystems, including models, use cases and tooling.
• Proven experience in setting up and optimizing distributed training pipelines across multi-node and multi-GPU environments.
• Hands-on knowledge of frameworks like PyTorch or JAX.
• Excellent verbal and written communication skills.

It will be an added bonus if you have:

• Expertise in deploying inference infrastructure for production workloads.
• Ability to transition ML pipelines from POC to scalable production systems.

Preferred tooling:

• Programming Languages – Python, Go, Java, C++
• Orchestration – Kubernetes (K8s), Slurm
• DevOps Tools – Git, Docker, Helm
• Infrastructure as Code (IaC) – Terraform
• ML Frameworks and Libraries – PyTorch, TensorFlow, JAX, HuggingFace, Scikit-learn

The Role

We are opening a 3–6 month Early Career program within our AI R&D team. You will work alongside experienced researchers to solve challenges in LLMs, reinforcement learning, and agentic systems.

We are looking for Early talents to support research in:

• Reinforcement learning for agents and reasoning models
• Building reinforcement learning environments
• Efficient model distillation and evaluation

Your responsibilities will include:

• Assist in designing and running experiments to train LLMs and speculators for them
• Help analyze experimental results and document findings
• Write and maintain code for data mining, processing, and model evaluation
• Collaborate with the team to explore new methods in the selected research direction
• Participate in technical discussions and discuss future steps of research
• Advanced methods for efficient speculative decoding
• Inference optimization techniques

We expect you to have:

• Strong knowledge of computer science and machine learning fundamentals
• Experience with Python and familiarity with deep learning frameworks
• Ability to write clean, efficient code
• Strong problem-solving skills and a willingness to learn quickly
• Good communication skills in English
• Permitted to work in the job’s location

Nice to have:

• Previous experience with NLP/reinforcement learning/AI agents projects
• Familiarity with current LLM concepts
• Enrollment in or completion of a degree in Computer Science, AI, or a related field
• Contributions to open-source projects

What we offer

• Competitive salary and comprehensive benefits package
• Mentorship from experienced AI, ML, and cloud infrastructure professionals
• Hands-on experience with real customer workloads and production systems
• Remote work flexibility and a collaborative, supportive team environment
• Opportunity to be considered for a full-time role after the Early Talent Program

We’re growing and expanding our products every day. If you’re up to the challenge and are excited about AI and ML as much as we are, join us!

The role

We are looking for a Customer Engineer to support key and strategic Nebius GPU Cloud services customers. In this role, you will be a trusted technical advisor, helping clients design, deploy, and scale AI solutions while managing large-scale GPU workloads involving hundreds to thousands of GPUs. You will also collaborate with sales and product teams to drive growth and enhance customer satisfaction.

You’re welcome to work remotely from Europe.

Your responsibilities will include:

• Serve as the primary technical point of contact for troubleshooting and resolving complex AI/ML issues.
• Guide customers in optimizing GPU performance for ML training and inference workloads, ensuring seamless integration and scalability.
• Partner with the sales team to identify new opportunities, promote the latest products, and deliver technical presentations.
• Act as a bridge to product teams, providing customer feedback, relaying feature requests, and ensuring alignment with customer requirements.
• Engage with internal and external stakeholders, negotiate solutions, and effectively drive alignment to address customer challenges.

We expect you to have:

• Experience: 5+ years in roles like Solutions Architect, Technical Account Manager, or Customer Engineer, with hands-on experience in cloud services and AI/ML workloads.
• Proficiency in Infrastructure as Code (IaC) tools like Terraform and Ansible.
• Experience with Kubernetes and Python programming.
• Solid understanding of GPU computing, including ML training, inference workloads, and GPU stacks (e.g., CUDA, OpenCL).
• Customer-centric approach with a proven ability to build trust and foster long-term relationships.
• Strong ability to explain technical concepts to technical and non-technical audiences.

It will be an added bonus if you have:

• Hands-on experience with HPC/ML orchestration frameworks (e.g., Slurm, Kubeflow).
• Experience with deep learning frameworks (e.g., PyTorch, TensorFlow).
• Familiarity with ML tools from NVIDIA, AWS, Azure, and Google Cloud providers.
• Strong project management skills, with the ability to prioritize tasks and deliver on deadlines.
• Proven experience mentoring technical teams and driving team growth.
• Expertise in stakeholder negotiation to support problem resolution and ensure seamless collaboration.

The role

Nebius seeks a Key Customers Solutions Architect to support key and strategic Nebius GPU Cloud services customers. In this role, you will be a trusted technical advisor, helping clients design, deploy, and scale AI solutions while managing large-scale GPU workloads involving hundreds to thousands of GPUs. You will also collaborate with sales and product teams to drive growth and enhance customer satisfaction.

You’re welcome to work remotely from Europe.

Your responsibilities will include: 

• Serve as the primary technical point of contact, troubleshooting and resolving complex AI/ML.
• Guide customers in optimizing GPU performance for ML training and inference workloads, ensuring seamless integration and scalability.
• Partner with the sales team to identify new opportunities, promote the latest products, and deliver technical presentations.
• Act as a bridge to product teams, providing customer feedback, relaying feature requests, and ensuring alignment with customer requirements.
• Engage with internal and external stakeholders, negotiate solutions, and effectively drive alignment to address customer challenges.

We expect you to have:

• Experience: 5 - 10 + years in roles like Cloud Solutions Architect, Technical Account Manager, or Customer Engineer, with hands-on experience in cloud services and AI/ML workloads.
• Proficiency in Infrastructure as Code (IaC) tools like Terraform and Ansible.
• Experience with Kubernetes and Python programming.
• Solid understanding of GPU computing, including ML training, inference workloads, and GPU stacks (e.g., CUDA, OpenCL).
• Customer-centric approach with a proven ability to build trust and foster long-term relationships.
• Strong ability to explain technical concepts to technical and non-technical audiences.

It will be an added bonus if you have:

• Hands-on experience with HPC/ML orchestration frameworks (e.g., Slurm, Kubeflow).
• Experience with deep learning frameworks (e.g., PyTorch, TensorFlow).
• Familiarity with ML tools from NVIDIA, AWS, Azure, and Google Cloud providers.
• Strong project management skills, with the ability to prioritize tasks and deliver on deadlines.
• Proven experience mentoring technical teams and driving team growth.
• Expertise in stakeholder negotiation to support problem resolution and ensure seamless collaboration.

The role

We are seeking a customer-obsessed Solutions Architect to lead technical engagement with Nebius customers across Europe. This role is focused on presales excellence, strong technical storytelling, and driving adoption of Nebius AI Cloud across a wide range of industry segments.

As a Solutions Architect, you will act as a trusted technical partner to customers, helping them understand, evaluate, and adopt Nebius for their AI/ML and high-performance computing workloads. You will combine deep technical expertise with strong communication skills to clearly articulate Nebius’ value proposition and differentiate our platform in a competitive market.

You’re welcome to work remotely from Europe.

Your responsibilities will include:

• Own end-to-end technical presales engagements, from discovery through solution design, PoC execution, and production readiness
• Serve as a trusted technical advisor to customer stakeholders, including CTOs, Heads of AI/ML, and platform engineering teams
• Deliver compelling technical presentations, demos, and workshops that clearly communicate the value of Nebius across different customer segments
• Execute demos and PoCs to demonstrate performance, scalability, and cost efficiency of Nebius solutions
• Translate customer requirements into scalable, production-ready architectures and best practices
• Collaborate closely with Sales, Product, and Engineering to align customer needs with Nebius capabilities and roadmap
• Act as a technical advocate for customers internally, ensuring feedback is incorporated into product and go-to-market strategy
• Support regional go-to-market efforts, including events, meetups, webinars, and technical content creation
• Contribute to building repeatable technical playbooks and assets for the European market

We expect you to have:

• 2–5+ years of experience in technical roles such as Solutions Architect, Cloud Architect, Sales Engineer, or similar, with strong customer-facing exposure
• Proven experience in presales or customer-facing technical roles, including discovery, solution design, and PoC execution
• Strong ability to deliver technical pitches and clearly explain complex infrastructure and AI/ML concepts to both technical and business audiences
• Experience positioning cloud or infrastructure solutions and articulating value propositions in competitive environments
• Solid understanding of ML/AI workloads, including training and inference, and the underlying infrastructure requirements
• Experience with cloud platforms, Kubernetes, and distributed systems
• Hands-on experience with Infrastructure as Code (e.g., Terraform) and scripting/programming (Python preferred)
• Strong communication and storytelling skills, with the ability to adapt messaging across different customer segments
• Deep understanding of the European market, including customer expectations, buying behaviors, and local ecosystem
• Fluency in English plus another language preferred (both written and spoken), with the ability to engage confidently with local customers and stakeholders
• A highly customer-centric mindset, with the ability to balance technical depth and business value

It will be an added bonus if you have:

• Experience with GPU-accelerated workloads and AI infrastructure (NVIDIA ecosystem, CUDA, etc.)
• Hands-on experience with MLOps tools and frameworks (Kubeflow, MLflow, etc.)
• Familiarity with HPC environments and schedulers (e.g., Slurm)
• Experience contributing to regional go-to-market or developer/community initiatives

The role

We’re looking for a Security Product Manager to join our team. Security Product Manager is responsible for conveying the company’s security strengths to customers, partners and the market at large. This includes participating in relevant security partnership initiatives, influencing security positioning and branding, and working closely with internal teams to ensure company’s security posture and security products is communicated effectively to all stakeholders. By combining expertise in compliance requirements with a customer-centric approach, Security Product Manager helps position security as a competitive advantage rather than just an internal obligation. 

Your responsibilities will include: 

1. Product Management 

• Define the vision and roadmap for Nebius’ security products. 
• Owning the ideation, postmortem, prioritization, backlog, and customer feedback processes. 
• Guiding new features, systems and services from inception to launch, while keeping customers at the center of everything. 

2. Customer-facing communications 

• Lead public-facing communications around security updates or changes in compliance status. 
• In the event of a security incident, coordinate user messaging (email notifications, press releases, FAQs) with support from the Head of Security Products and CISO. 
• Gather user feedback on user experience and security to guide continuous improvements. 

 3. Competitive analysis and market research 

• Conduct ongoing research on industry benchmarks, emerging security standards and technologies, and competitor certifications. 
• Identify gaps and opportunities in organization’s product security posture; propose strategic initiatives that differentiate the company’s security story in the market. 
• Stay informed about new regulations or frameworks that may influence future product certifications or transparency requirements (e.g., privacy laws, data sovereignty standards). 

 4. Certification and audit support, service ownership 

• Collaborate with the CISO office to gather technical evidence or make necessary product enhancements that satisfy certification requirements. 
• Take ownership of some security-related services of Cloud platform. 
• Track and maintain a certification roadmap (ISO 27001, SOC 2, HIPPA, etc.), working closely with CISO, GRC & Compliance, Corporate Security departments. Communicate timelines, goals and status updates to leadership and sales representatives. 

5. Cross-functional collaboration 

• Coordinate with multiple Product Managers to align security goals with other product roadmaps, ensuring a consistent narrative between product security and external messaging. 
• Work with Platform Security, GRC & Corporate Security and legal teams to gather essential information for security products enhancements (e.g., penetration test summaries, compliance reports). 
• Work with Customer-facing teams to address client inquiries about security posture and guide them on using security features optimally. 

We expect you to have: 

• 3+ years of Product Management or Program Management experience with a focus on security initiatives. 
• Basic knowledge of compliance frameworks (e.g., SOC 2, ISO 27001, GDPR) and familiarity with how they translate into business value. 
• Proven ability to communicate technical concepts in a clear, customer-friendly manner (e.g., writing content, speaking at webinars or conferences). 
• Stakeholder management skills to align with other Product Managers, CISO staff, engineering, marketing, and customer-facing teams. 
• Analytical mindset: comfortable defining success metrics (e.g., security feature adoption, NPS around trust, certification progress) and making data-driven decisions. 
• Project management skills: demonstrated ability to manage inter-team collaboration within company-wide projects, ensuring timely delivery of cross-functional tasks and alignment with compliance goals. 

It will be an added bonus if you have: 

•  Certifications such as CISSP, CISM, or PMP; prior experience in regulated industries; prior experience working for Cloud Service Provider.

About Nebius

Nebius AI is an AI cloud platform with one of the largest GPU capacities in Europe. Launched in November 2023, the Nebius AI platform provides high-end, training-optimized infrastructure for AI practitioners. As an NVIDIA preferred cloud service provider, Nebius AI offers a variety of NVIDIA GPUs for training and inference, as well as a set of tools for efficient multi-node training. 

Nebius AI owns a data center in Finland, built from the ground up by the company’s R&D team and showcasing our commitment to sustainability. The data center is home to ISEG, the most powerful commercially available supercomputer in Europe and the 16th most powerful globally (Top 500 list, November 2023).  

Nebius’s headquarters are in Amsterdam, Netherlands, with teams working out of R&D hubs across Europe and the Middle East. 

Nebius AI is built with the talent of more than 500 highly skilled engineers with a proven track record in developing sophisticated cloud and ML solutions and designing cutting-edge hardware. This allows all the layers of the Nebius AI cloud – from hardware to UI – to be built in-house, distictly differentiating Nebius AI from the majority of specialized clouds: Nebius customers get a true hyperscaler-cloud experience tailored for AI practitioners. We’re growing and expanding our products every day. 

If you’re up to the challenge and are excited about AI and ML as much as we are, join us!