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Business Development Representative

GitLab · Remote, Germany; Remote, Ireland; Remote, Netherlands; Remote, United Kingdom

Sales Development EMEA Posted May 8, 2026

GitLab is the intelligent orchestration platform for DevSecOps. GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation. More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster.

The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems. Co-create the future with us as we build technology that transforms how the world develops software.

*Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab.

An overview of this role

This position is 100% remote and will be based in the United Kingdom, Ireland, Germany, and/or Netherlands.

GitLab is looking for an enthusiastic and strategic Business Development Representative (BDR) to join our growing Sales team. As a BDR at GitLab, you get the opportunity to lead the initial outreach to targeted Enterprise and Mid Market accounts working in conjunction with the Field and Digital Marketing teams as well as the Sales and Customer Success teams. In this role you'll leverage creative marketing and sales tactics to prospect and engage with multiple buyer personas and roles to introduce GitLab's value. You'll be responsible for generating qualified meetings and pipeline for GitLab's Sales organization.

Our BDRs come from a diverse background. Many have worked in closing roles previously or managed teams.

We have an extensive onboarding and training program at GitLab and you'll be provided with necessary DevOps and GitLab knowledge to fulfill your role.

What you’ll do

Execute outbound prospecting initiatives to generate qualified meetings and pipeline in your assigned territory.
Conduct high-level discovery conversations with target accounts to understand business needs, qualify opportunities, and create Sales Accepted Opportunities (SAOs).
Meet or exceed monthly and quarterly BDR-sourced Sales Accepted Opportunity (SAO) targets by consistently converting qualified prospects into opportunities.
Research and prioritize target accounts using business and industry knowledge to identify key players, uncover compelling events, and develop tailored outreach strategies.
Execute a multi-touch outreach cadence (call, email, social, etc.) to all prospects in your assigned territory using Outreach.io to maximize engagement and conversion rates.
Manage, track, and accurately report all prospecting activities and pipeline in Salesforce to provide clear visibility into performance and forecast.
Collaborate with Field, Corporate, and Digital Marketing, Sales, and Customer Success teams to build targeted account lists, campaigns, and call strategies, and attend regional marketing events to engage participants, generate leads, and drive qualified Sales Accepted Opportunities (SAOs).
Document and continuously improve Business Development Representative processes in the GitLab handbook, in partnership with your Business Development Manager, and mentor new BDR hires to help them ramp quickly and navigate key accounts.

What you’ll bring

Positive and energetic phone skills, excellent listening skills, strong writing skills
Meet or exceed daily, weekly, and monthly KPIs
Proven experience taking initiative and independently driving projects or activities through to successful outcomes
Alignment with our values and working in accordance with those values
Knowledge of business process, roles, and organizational structure
Demonstrated persistence in pursuing goals, learning from setbacks, and continuously improving to achieve strong results
Passion about being a part of GitLab's journey
Proficiency in using Salesforce and LinkedIn Sales Navigator
Previous tech industry experience or experience in sales development, marketing, or sales is a plus
Proficiency in English, our company language, is required for effective communication

About the team

As part of GitLab's growing Sales team, you will work closely with the Field and Digital Marketing teams, as well as the Sales and Customer Success teams. Our BDRs come from diverse backgrounds, and we provide extensive onboarding and training so you have the DevOps and GitLab knowledge you need to succeed.

Remote-Global

How GitLab Supports Full-Time Employees

Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from underrepresented groups are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application.

Country Hiring Guidelines: GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process.

Privacy Policy: Please review our Recruitment Privacy Policy. Your privacy is important to us.

GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also GitLab’s EEO Policy and EEO is the Law. If you have a disability or special need that requires accommodation, please let us know during the recruiting process.

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Customer Care Manager (m/f/d)

Flip GmbH · Berlin, Berlin, Germany; Remote (Europe); Stuttgart

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Customer Success Berlin Stuttgart & Remote Posted May 8, 2026

Empower every employee.

Our mission is to be the world's most used AI employee experience platform by changing the way frontline employees work.

Flip is the leading AI-powered employee experience platform for frontline workers. We're transforming how the people who keep the world running — in retail, manufacturing, and logistics — do their jobs. One app. One touch. Everything they need.

Our mission: Connect every employee to everything they need in one touch.

We're on a mission to transform the working lives of millions of people — and we're looking for someone to take our customer support to the next level: as the first point of contact for our customers and as the architect of the AI-powered infrastructure that makes us sustainably scalable.

How we work

AI first. We use AI as a daily tool across the entire company — from engineering to operations to support.
Hands-on over hierarchy. The best idea wins, regardless of where it comes from.
Speed with substance. We move fast and build things that last.
Impact at scale. Your work directly shapes how millions of frontline workers experience their workday.

About the role

You'll enjoy this role if you like doing the following:

Excellent customer support as your foundation. You're the primary contact for all incoming customer requests, ensuring tickets are handled in a structured, timely, and high-quality way. You stay on top of high ticket volumes and prioritize with confidence.
AI-driven process optimization as your core work. You actively track developments in AI models and tools (Claude, Gemini, ChatGPT and others), independently challenge existing processes, and build intelligent automations, AI-powered triage, and scalable self-service solutions.
Building scalable infrastructure. You configure and optimize our support platform (Zendesk or similar) — not just as a user, but as an architect. You build the KPIs and reporting structures that enable data-driven decisions, and actively push toward a 24/7 support model.
Moving product and engineering forward. You translate customer feedback into structured, actionable insights for the product team and serve as a productive sparring partner for engineering via Linear, Jira, or similar.

What success looks like after 6–12 months

Recurring requests are measurably reduced through automations or self-service solutions. New AI models and tools are systematically evaluated by you and — where it makes sense — integrated directly into our workflows. Customer feedback flows in a structured, regular way into Product and Engineering. SLAs are consistently met — and processes that were manual a year ago are now automated.

Who you are

We're looking for people who combine technical sharpness with genuine customer focus — and who don't wait for someone to tell them what to improve.

You'll thrive with us if you:

See support as leverage, not overhead — and ask with every request how the underlying system can be improved.
Actually use AI, not just read about it. You know what Claude, Gemini, and ChatGPT can do — and deploy them deliberately.
Create structure under pressure. High ticket volumes don't stress you out — they get you into flow.
Take ownership from day one — with a hands-on mindset and a clear sense of what actually matters.
Think across disciplines. Support, Product, and Engineering are one connected system to you.

What you bring

At least 3 years of experience in customer care or support, ideally in a B2B SaaS environment
Solid knowledge of a common support platform (e.g. Zendesk, Intercom, Freshdesk) — configuration, automations, macros, and reporting
Demonstrated, active engagement with AI tools in a professional context: you regularly use and evaluate Claude, Gemini, ChatGPT, and comparable models, and can speak concretely about what you use for what
Analytical mindset with the ability to prioritize under pressure and escalate in a structured way
Fluent in both German and English, written and spoken

What we offer you

Work mode: We’re remote-first, giving you flexibility to work from home. At the same time, we deeply value the power of in-person collaboration. Depending on the role, you’ll join occasional team events, workshops, or meetings in our Berlin or Stuttgart offices - always with plenty of notice. The exact balance will be discussed during your interview.
Work-Life-Balance: We don't want you to grow roots to your desk chair. That's why we cover the costs of your E-Gym-Wellpass membership and offer job bike leasing.
Celebrating success: Expect highly motivated and committed people in a relaxed working atmosphere.
Be part of something bigger: You actively shape Flip in your role. Along the way, you are an enabler of the rapid growth process of a young tech company and grow towards your goals, fun is guaranteed.
Happy to be a Flipster: Stay tuned for regular team events and culture days that bring us together as Flipsters.
Working abroad: At Flip you can also work abroad in the European Union. Let's talk about remote work in the interview.

At Flip, everyone is welcome - no matter what gender you identify as or how old you are. Sexual identity, origin, religion, world view and disabilities do not influence your potential job at Flip. The most important thing is that YOU fit in!

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Head of Product Marketing (all genders)

Lucanet Group · Germany

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R&D Germany Posted May 8, 2026

About us

Lucanet is the CFO Solution Platform built for modern finance & tax teams, offering an integrated suite of solutions to simplify and automate their most critical finance processes. More than 6,000 companies around the world rely on our easy-to-use, out-of-the-box SaaS platform - from consolidation and financial planning to tax compliance and reporting, ESG reporting, banking and cash management, and more. PE-backed and growing our footprint across global markets.

Behind the platform is a global team of 850+ people who care about doing the work well. We challenge each other to push boundaries, move fast without cutting corners, and build solutions that genuinely change how finance & tax leaders operate. If you're looking for a place where your work has real reach - and where your growth is part of the deal - this is it.

Discover more about Lucanet as an employer.

The Role

Join our Product team as Head of Product Marketing, reporting directly to the VP of Product. In this role, you will own and execute Lucanet's product marketing strategy, building and scaling a high-performing function that translates complex financial software concepts into clear, compelling narratives, driving awareness, adoption, and revenue growth across all target markets.

What you'll do

Define and communicate value proposition, positioning, and messaging for Lucanet's product portfolio
Build and own a Product Marketing roadmap aligned to product release cycles, marketing timelines, and budgeting cycles
Develop and execute go-to-market campaigns tied to product releases and key events
Drive cross-functional coordination across Product, Sales, and Marketing teams
Create sales enablement tools, including presentations, product demos, battle cards, and training materials
Own solutions marketing content, including use-case narratives and persona-led messaging
Translate Lucanet's AI and automation capabilities into market-facing narratives for the CFO persona
Shape pricing positioning in partnership with the Pricing and Commercial Strategy function
Build and manage a customer evidence programme, including case studies and reference programmes
Develop partner-facing enablement materials and co-marketing programmes
Maintain a deep understanding of the competitive landscape, market trends, and customer needs
Establish standard workflows, templates, and repeatable frameworks that scale as the team grows

What you bring to the table

7+ years of experience in product marketing or related roles, preferably in B2B SaaS
Experience in financial software or enterprise software is a strong plus
Background marketing to finance, accounting, or CFO personas in the mid-market segment is highly desirable
Exceptional storytelling ability with proven creative positioning and messaging skills
Strong commercial mindset with a track record of successful go-to-market strategies
Experience in a platform company with multiple product lines and cross-product positioning
Highly self-organised with the ability to bring structure to a lean team environment
Analytical mindset, comfortable with competitive intelligence and market analysis
Fluent in English; German is a plus

To be considered for this role, candidates must have the legal right to work in the country of employment.

Benefits

Lucaflex – We acknowledge that every individual has different working styles and preferences. Our flexible working model allows you to plan your working hours and location according to your needs and professional responsibilities.
Work from abroad  – Sometimes a change of scenery can boost creativity and productivity, you can work up to 90 workdays outside your home country with the support from our partner Workflex.

Team spirit – We value teamwork and celebrate our achievements. That’s why we take many opportunities to get together, learn together, and cherish our successes together.
Learning & Development – We encourage you to shape your own development with the support of dedicated time, resources, and budget provided by us.
Lucanet Engage – Our feedback process is designed to support your personal and professional development in a targeted manner through regular dialogue.
Lucanet Do Good – As a company we want to give back and support you in taking the time to do some good, individually or as a team, with paid volunteer time.
Health & Wellbeing – Your overall wellbeing is important to us, which is why we offer tailored health and wellbeing programs, including company-wide initiatives, subsidies for sports activities, and mental health support through our external partners.
Generous leave policy – We encourage you to take time off to relax, travel, and recharge.
Compensation – We are committed to equal pay and to supporting your future by offering an attractive salary package that keeps your growth in focus.
Discounts – Enjoy a whole bunch of discounts from our external corporate benefits partner.

Powered by uniqueness

Everybody’s different here and we like it that way. At Lucanet, we embrace the unique qualities of every person. We are dedicated to creating an inclusive workplace where all employees can thrive and feel valued. Regardless of your gender identity, sexual orientation, personal expression, racial identity, ethnicity, religious belief, or disability statuses, you are welcome at Lucanet just as you are. Our recruitment process is solely based on qualifications, merit, and organizational needs, ensuring fairness and equal opportunities for all candidates.

We recognize that every person brings a unique blend of skills and experiences. If you believe you will excel in this role, we want to hear from you – even if you do not check every box on the list. We only want to know why you are great for this role, so please avoid including your picture, age, and marital status in your CV.

Learn more about our DE&I journey

GDPR Notification

Please follow the provided link to understand how we comply with GDPR requirements and what measures we take to ensure your data is safe.
Data protection Lucanet

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Support Automation & Knowledge Lead (all genders)

Lucanet Group · Germany; Spain; United Kingdom

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Client Support Spain Posted May 8, 2026

About us

Lucanet is the CFO Solution Platform built for modern finance & tax teams, offering an integrated suite of solutions to simplify and automate their most critical finance processes. More than 6,000 companies around the world rely on our easy-to-use, out-of-the-box SaaS platform - from consolidation and financial planning to tax compliance and reporting, ESG reporting, banking and cash management, and more. PE-backed and growing our footprint across global markets.

Behind the platform is a global team of 850+ people who care about doing the work well. We challenge each other to push boundaries, move fast without cutting corners, and build solutions that genuinely change how finance & tax leaders operate. If you're looking for a place where your work has real reach - and where your growth is part of the deal - this is it.

Discover more about Lucanet as an employer.

The Role

At Lucanet, we’re transforming the way customer support is delivered — combining smart operations, high-quality knowledge management, and AI-powered tooling to create exceptional customer experiences at scale.

As Lead AI & Operations within Support, you will own and continuously develop the systems, processes, and AI capabilities that enable our Support teams to work efficiently and deliver brilliant service. You’ll lead the AI and operations function, coach and develop your team, and drive a culture of continuous improvement, innovation, and AI-first thinking.

What you'll do

Lead and develop the AI & Operations function within Customer Support, setting clear goals, coaching team members, and managing performance.
Own and evolve the AI, knowledge, and operations systems that power customer care, ensuring our agents and AI tools are accurate, effective, efficient, and up to date.
Bridge strategy and execution across automation, tooling, and team capability to help Support deliver high-quality customer experiences at scale.
Design, configure, and optimize automated workflows, AI agents, and conversation flows to improve resolution rates, agent efficiency, and customer satisfaction.
Drive the continuous improvement cycle for AI and support operations, identifying opportunities to enhance processes, tools, and customer outcomes.
Define and track key performance indicators, analyze data, and implement process improvements that create measurable business impact.
Own and develop the support knowledge ecosystem, ensuring content is accurate, well-structured, governed effectively, and optimized for both self-service and AI use.
Act as the AI and operations expert for Support, partnering closely with Product, Platform, and leadership teams to shape tooling decisions and embed best practices.
Stay ahead of emerging AI, automation, and support technologies to continuously improve how we serve customers.

What you bring to the table

5+ years of experience in Customer Support Operations, Support Technology, AI Operations, Knowledge Management, or a similar role, ideally within a SaaS or technology environment.
2+ years of hands-on experience working with AI-powered support tools, AI agents, copilots, chatbots, or automated support workflows.
2+ years of experience managing or improving a knowledge base, help center, or customer self-service content ecosystem.
Previous experience leading, mentoring, or coaching others, either as a people manager, team lead, or functional owner.
Strong knowledge of conversation design, automation, and how to optimize AI interactions in a customer support environment.
Experience with platforms such as Forethought, Intercom, or similar AI-powered support solutions.
A strong understanding of how knowledge content needs to be structured, governed, and optimized so AI tools can use it effectively.
The ability to identify knowledge gaps and create a clear strategy for improving content quality, accuracy, and usability.
Strong operational and analytical skills, with the ability to translate data into clear actions and measurable improvements.
Experience working with CRM or support platforms such as Salesforce would be beneficial.
A working understanding of APIs or technical integrations would be an advantage.
Excellent communication skills, with the ability to explain technical concepts clearly to non-technical stakeholders.
Confidence partnering cross-functionally with Product, Platform, Support, and senior leadership teams.
A coaching mindset and the ability to develop others, lead by example, and foster a culture of continuous improvement.
A curious, AI-first mindset and genuine enthusiasm for improving support through technology, automation, and better knowledge management.

To be considered for this role, candidates must have the legal right to work in the country of employment.

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Powered by uniqueness

Everybody’s different here and we like it that way. At Lucanet, we embrace the unique qualities of every person. We are dedicated to creating an inclusive workplace where all employees can thrive and feel valued. Regardless of your gender identity, sexual orientation, personal expression, racial identity, ethnicity, religious belief, or disability statuses, you are welcome at Lucanet just as you are. Our recruitment process is solely based on qualifications, merit, and organizational needs, ensuring fairness and equal opportunities for all candidates.

We recognize that every person brings a unique blend of skills and experiences. If you believe you will excel in this role, we want to hear from you – even if you do not check every box on the list. We only want to know why you are great for this role, so please avoid including your picture, age, and marital status in your CV.

Learn more about our DE&I journey

GDPR Notification

Please follow the provided link to understand how we comply with GDPR requirements and what measures we take to ensure your data is safe.
Data protection Lucanet

Ready to apply?

Apply to Lucanet Group

Lucanet Group

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Manager Int'l FSQA Quality Surveillance (all genders)

HelloFresh · Berlin, Berlin, Germany

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Supply Chain Management & Operations Berlin, Germany Posted May 8, 2026

The role

HelloFresh is looking for a FSQA Manager - Quality Surveillance (all genders) to serve as the central technical expert for microbiological safety, food fraud management, and ingredient quality. As part of the FSQA Compliance, Processes and Systems team, you will oversee the global micro-testing procedure implementation, manage the internal quality laboratory and implement quality and safety improvement processes such as destructive testing, cooking instruction validations etc . This role is essential for mitigating operational and legal risks, preventing food safety incidents, and protecting the HelloFresh brand reputation.

Above all, we are looking for people who will make HelloFresh better. We believe there are many different ways of developing skills and we love diverse experiences! So even if you don’t “tick all the boxes” but think you’d thrive in this role, we would like to learn more about you.

What you’ll do

You lead the global centralization of processes by finalizing the worldwide tender for micro testing and food fraud services, ensuring consistent standards across all international markets.
Moreover, you implement and deploy central procedures locally, achieving and maintaining high standards within the surveillance program and driving ingredient quality improvement.
You own compliance and surveillance by overseeing the legally required global ingredient testing program, including the collection and analysis of micro testing reports to prevent food safety incidents and pathogen outbreaks.
In addition, you monitor supplier performance by managing corrective actions following non-compliant results and using these insights to strengthen supplier food safety systems.
You establish and oversee the destructive testing strategy across HelloFresh Distribution Centers, enabling deeper analysis of critical ingredients and reducing error rates.
Furthermore, you support product innovation by running key quality and scientific tests from the headquarters lab for new and existing ingredient development, ensuring stability and consistency before market launch.
Finally, you champion continuous improvement by collaborating closely with the Product team to analyze error rates and customer feedback trends, directly linking quality data to improvements in customer satisfaction.

What you’ll bring

Deep subject matter expertise in food safety, with the ability to critically assess ingredient safety and quality risks
Strong data proficiency, including advanced data analysis and confident use of Google Sheets for global reporting and sampling plans
Hands-on laboratory experience conducting quality, scientific, stability, and ingredient development tests
Proven experience in creating, maintaining, and scaling global sampling plans and centralized testing processes
Strong risk mitigation capabilities, including identifying quality flaws (e.g. spoilage, internal damage) and driving corrective actions
Excellent communication, collaboration, and stakeholder management skills, with the ability to influence, present ideas, and lead discussions
Strong analytical, problem-solving, and change management skills, paired with adaptability and ownership in fast-paced, global environments

What we offer

Elevate your lifestyle! Join one of Europe's fastest-growing tech powerhouses in a dynamic phase of expansion.

Immerse yourself in a diverse global community of 90+ nationalities.
Enjoy a competitive compensation package that goes beyond the norm, with perks like a HelloFresh- subsidized Pension Scheme, Berlin relocation support, and a Hybrid working model.
Elevate your lifestyle with exclusive discounts on your weekly HelloFresh box and office meals.
Invest in your growth with an annual learning & development budget, German language learning budget, and access to the HelloFresh Academy.
Plus, we've got your well-being covered with mental health support, transportation perks, and working-parent-friendly benefits. From our 24/7 gym access,wellbeing platforms like Headspace and Spill, to sabbatical leave options, HelloFresh is not just a workplace; it's a lifestyle of perks and possibilities!

Are you up for the challenge?

Please submit your complete application below including your salary expectations and earliest starting date.

After submitting an application our team will review this and get back to you within 5 business days.

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(Senior) Technical Project Manager - Agentic AI Deployments

Parloa · Berlin Office; Remotely in Germany

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Solution Engineering & Services Berlin HQ Posted May 8, 2026

About Parloa

Parloa’s mission is to make every customer conversation feel effortless for both customers and the companies serving them. As agentic AI accelerates, Parloans are shaping the foundation of a new era in customer experience, one where customer support is no longer transactions, but meaningful exchanges. It is not just a vision; Parloa has powered over ONE BILLION interactions between global enterprise brands and their customers, with companies like Booking.com, HealthEquity, Allianz, SAP, BarmeniaGothaer, and TUI already deploying Parloa at scale.

About the role:

We are looking for a Technical Project Manager (TPM) to lead medium to high complexity deployments of our Agentic AI / conversational AI platform for enterprise customers. In this role, you’ll own the end-to-end delivery lifecycle—from scoping and planning through go-live and hypercare—working in a pod model alongside a Forward Deployed Engineer (FDE) and an Agent Architect (AA). You will be the primary owner of timeline, scope, risk, governance, and stakeholder communication, ensuring that customers successfully transition to an Agentic OS layer for their enterprise communications.

Areas of ownership:

Project Ownership & Delivery

Own end-to-end delivery for assigned Agentic AI customer projects (scope, schedule, budget, risk, quality).
Run the pod (TPM + FDE + Agent Architect) as a single accountable delivery unit.
Select and apply appropriate delivery methodology (Waterfall, Agile, or Hybrid) based on customer context and risk profile.
Drive project planning: work breakdown, dependencies, critical path, and resource allocations across internal and partner teams.
Maintain up-to-date project plan, RAID log (Risks, Assumptions, Issues, Dependencies) and change log.

Customer & Stakeholder Management

Serve as primary delivery contact for customer project sponsors, IT, and business stakeholders.
Facilitate recurring governance: status calls, steering committees, UAT readouts, and go-live reviews.
Translate technical complexity into clear business impacts for executive stakeholders.
Manage scope and change requests, ensuring commercial and delivery impacts are understood and agreed.

Cross-Functional & Pod Coordination

Coordinate with Forward Deployed Engineers on integration readiness, environment setup, performance, and production stability.
Coordinate with Agent Architects on discovery, agent design, prompt/context strategy, and conversational tuning.
Collaborate with Sales, Solution Engineering, Product, and Support to ensure a seamless customer journey from sales handoff through BAU operations.
Where partners are involved (SI/GSI/BPO), manage co-delivery responsibilities, expectations, and escalation paths.

Methodology & Process Discipline

Plan and facilitate sprints, retros, and sprint reviews for Agile/hybrid projects; lead stage-gate reviews for Waterfall projects.
Enforce documentation standards (Charter, Design Docs, Runbooks, Handover Docs).
Ensure risk and compliance requirements (security reviews, data governance, regulatory constraints) are captured and incorporated into the plan.

Metrics & Reporting

Define and track deployment KPIs, such as:

Time to Blueprint, Time to First Agent in UAT, Time to Go-Live
Milestone On-Time Rate
Defect and incident trends during QA/UAT and Hypercare

Report delivery status, risk posture, and mitigation plans to internal and external stakeholders.
Contribute data to capacity and utilization models to inform planning and staffing.

Who you are:

5–8+ years of experience in technical project management, program management, or delivery management for SaaS or enterprise software.
Hands-on experience delivering solutions involving at least one of:

Contact Center / CCaaS, UCaaS, conversational AI, IVA/IVR, or related CX platforms.

Demonstrated ability to work across technical and business stakeholders (IT, Security, Operations, Business Owners).
Solid understanding of software delivery methodologies (Agile/Scrum, Hybrid, and Waterfall) and when to apply each.
Strong skills in project planning tools (e.g., Jira, Asana, Monday, MS Project, Smartsheet) and collaboration tools (e.g., Confluence, Notion, Miro).
Excellent communication, facilitation, and conflict resolution skills.
Proven track record managing multiple concurrent projects with global, distributed teams.
Fluency in English & German is required

NICE TO HAVE:

Experience delivering AI/ML, NLP, LLM-based, or Agentic AI solutions.
Background in professional services or consulting working with enterprise clients.
Familiarity with APIs, webhooks, event-driven architectures, cloud infra (AWS/Azure/GCP).
Certifications: PMP, PRINCE2, CSM/CSPO, SAFe, or equivalent.
Experience with partner co-delivery (SI, GSI, BPO, or ISV ecosystems).

Our Recruiting Process:

Talent Acquisition → Hiring Manager → Technical Interview(s) → Bar Raiser

Parloa is committed to upholding the highest data protection standards for our clients' and employees' data. All our employees are instrumental in ensuring the utmost care, GDPR, and ISO compliance, including ISO 27001, in handling sensitive information.

Parloa is an e-verify employer in the USA. Please click here to learn more.

* We provide equal opportunities to all qualified applicants regardless race, gender, sexual orientation, age, religion, national origin, disability status, socioeconomic background and other characteristics.

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Backend Software Engineer - Applications Team (f/m/x)

SPARETECH · Germany

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R&D Germany Posted May 8, 2026

Your Mission

As a Backend Software Engineer in the Applications Team, you will help build and maintain the backend services that power Sparetech’s customer-facing web application. You’ll work closely with frontend engineers (React/TypeScript), Product, and Design to deliver reliable, secure, and scalable user-facing workflows (e.g., collaboration, search, material management, BOM self-service, Insights).

We offer you the opportunity to

Be a central pillar for the success of SPARETECH in the early stages of our startup by contributing your own ideas and participating in decisions.
Continuously develop your skills through hands-on learning and access to the latest technologies.
Own features end-to-end: from requirements and technical design to implementation, testing, rollout, and support.
To work in a fast-paced, collaborative environment with a focus on delivering high quality solutions on time.
Solve complex product problems and collaborate with a cross-functional team of product managers, designers and fellow engineers.

Become a part of our team if you

Bring 3-5 years of professional software engineering experience with JVM-based languages (Java, Kotlin, Scala).
Hands-on experience building and maintaining backend systems in cross functional teams.
Working knowledge of relational databases (e.g., PostgreSQL, MySQL) and query optimization.
Have a collaborative approach to working and communication with stakeholders, product managers, designers, and engineers across the stack.
Are comfortable debugging and resolving issues in distributed systems / production environments autonomously.
Care about clean code, testing, performance and pragmatic software craftsmanship.
Nice to Have
- Experience with workflow-heavy, user-facing products.
- Familiarity with CI/CD, cloud infrastructure, containerized environments, observability tooling.
- Exposure to search technologies (e.g., Elasticsearch).

You can expect

A remote-yes company, where you can decide every day whether you work from home, at our Stuttgart or Munich office, or at any Design Office in Germany.
A permanent employment contract, 30 days of vacation, and the opportunity to participate in the company's success through our VSOP program.
Modern hardware and the frame for a height-adjustable desk.
An annual training budget of 1000,00 EURO for your professional development.
In Germany: A subsidized job bike to escape city traffic and a Wellpass gym membership to stay active.
A dynamic start-up atmosphere and an international team in which new ideas, creative approaches, and cooperation at eye level are valued.
To enjoy Corporate Benefits, including discounts on fashion, travel, and much more from various companies.

About SPARETECH

SPARETECH's vision is to empower the zero-waste industrial sharing economy by enabling maintenance and procurement teams at manufacturing leaders like Bosch, Porsche, and Nestlé to reduce MRO spend and optimize inventory through accurate part information, internal transparency, and market visibility.

To achieve this, we have built, and continue to build, an AI-powered MRO software that connects all players in the spare parts ecosystem, from manufacturers and suppliers to the people working behind the machines. By facilitating the exchange of data, knowledge, and expertise, we create shared visibility that empowers smarter decisions, reduces waste, and drives seamless collaboration. This connected spare parts intelligence unlocks value that extends far beyond software.

Backed by Insight Partners, SPARETECH is accelerating its growth with a strong focus on product innovation and team excellence. We take pride in our inclusive and collaborative culture, as well as our energetic and committed team.

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Systems Engineer/Platform Developer- EMEA Remote

Boomi · France; Germany; Netherlands; Spain; United Kingdom

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Services & Support United Kingdom Posted May 8, 2026

About Boomi and What Makes Us Special

Are you ready to work at a fast-growing company where you can make a difference? Boomi aims to make the world a better place by connecting everyone to everything, anywhere. Our award-winning, intelligent integration and automation platform helps organizations power the future of business. At Boomi, you’ll work with world-class people and industry-leading technology. We hire trailblazers with an entrepreneurial spirit who can solve challenging problems, make a real impact, and want to be part of building something big. If this sounds like a good fit for you, check out boomi.com or visit our Boomi Careers page to learn more.

Boomi provides the foundation on which your business can evolve and innovate. According to a recent survey by Vanson Bourne, connected businesses are far outpacing their competitors. We help organizations connect everything and engage everywhere across any channel, device or platform. More than 7,000 organizations are using Boomi to run better, faster and smarter.

Working at Boomi means doing what you love. We hire trailblazers with an entrepreneurial spirit who can solve challenging problems, make a real impact in technology and want to build something big. If you are passionate about solving hard problems, enjoy working with world-class people and developing cutting edge technology, you should explore a career with Boomi. Learn more at http://www.boomi.com/ or visit Boomi Careers.

Here in Boomi Professional Services, we pride ourselves on our industry leading expertise, high quality delivery and outstanding customer experience that leads to the “right first time” fast time to value service that our customers receive. This is a key reason why customers choose Boomi and Boomi Professional Services. In this role, you will implement the Boomi platform and develop Boomi integrations and APIs for our customers. Join us to do the best work of your career and make a profound social impact as a Boomi Integration Platform Developer in our Professional Services team.

Location: Spain/UK/Germany/France/Netherlands

Key Responsibilities

As a Boomi Integration Platform Developer you will be supporting Boomi Platform implementation remotely for the clients based all over Europe, Middle East and Africa region. Travelling of up to 20% of the work time might be required.

Your core duties will include, but are not limited to:

Working closely with Project Managers from the region to design and develop integration solutions.

Evaluating customer applications to assess integration approach.

Being a product expert of Boomi applications including the AtomSphere integration platform and learning other parts of the Boomi platform.

Recommending best practices for implementing, managing, and governing integrations using the Boomi AtomSphere integration platform.
Defining and promoting the adoption of best practices of Boomi's products across the internal and external user community.
Providing support and coaching to junior team members.

Essential requirements

Multiple years of experience working with enterprise integration tools, middleware technologies, and application and data integration patterns including JMS, SOAP/REST web services, databases.

Practical experience implementing services-oriented architecture design and enabling technologies including messaging, XML, JSON, web services, and HTTP.

Advanced knowledge of common business systems (CRM, SFA, ERP) and processes (lead to cash, requisitions, order management, etc.)

General knowledge of key application infrastructure components such as VMware, storage (NAS, SAN, SMB), Java JVM, networking (firewall, load balancing, proxies).

Good communication and interpersonal skills combined with fluent knowledge of written and spoken English.

Desirable requirements

Database skills including SQL, data modelling, and databases (e.g. MS SQL Server, MySQL, Oracle).

Development scripting skills with Java, Groovy, JavaScript.

1 year plus experience using the Boomi platform would be advantageous.
Experience working in a professional services consulting business / working directly with customers.
Experience providing coaching and support to junior team members.

Additional language capabilities other than English.

What you’ll achieve

As a Consultant you will work closely with customers to understand their requirements, assist with project scoping and build innovative solutions to solve business problems. You’ll have the opportunity to learn more about the Boomi platform and grow your skills as a developer/consultant. You will be joining Boomi at an exciting time of growth and innovation.

#LI-LM1

Be Bold. Be You. Be Boomi. We take pride in our culture and core values and are committed to being a place where everyone can be their true, authentic self. Our team members are our most valuable resources, and we look for and encourage diversity in backgrounds, thoughts, life experiences, knowledge, and capabilities.

All employment decisions are based on business needs, job requirements, and individual qualifications.

Boomi strives to create an inclusive and accessible environment for candidates and employees. If you need accommodation during the application or interview process, please submit a request to talent@boomi.com. This inbox is strictly for accommodations, please do not send resumes or general inquiries.

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Solutions Engineer, Central & Eastern Europe - Czech Speaking

Cloudflare · Hybrid

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Solution Engineering London, United Kingdom Munich, Germany Paris, France Amsterdam, Netherlands Posted May 8, 2026

About Us

At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine’s Top Company Cultures list and ranked among the World’s Most Innovative Companies by Fast Company.

At Cloudflare, we’re not looking for people who wait for a polished roadmap; we’re looking for the builders who see the cracks in the Internet that everyone else has simply learned to live with. We value candidates who have the instinct to spot a "normalized" problem and the AI-native curiosity to create a solution using the latest tools. Our culture is built on iteration, leveraging AI to ship faster today to make it better tomorrow, while ensuring that every improvement, no matter how small, is shared across the team to lift everyone up. If you’re the type of person who values curiosity over bureaucracy, and that AI is a partner in solving tough problems to keep the Internet moving forward, you’ll fit right in.

Available Locations: Amsterdam, Netherlands, Lisbon, Portugal, London, United Kingdom, Munich, Germany, Paris, France

What You’ll Do

The Pre-Sales Solutions Engineering organisation is responsible for the technical sale of the Cloudflare solution portfolio, ensuring maximal business value, fit-for-purpose solution design and efficient adoption roadmaps for our customers. Solution Engineering is made up of individuals from a wide range of backgrounds - from Financial Consulting to Product Management, Customer Support to Software Engineering, and we are serious about building a diverse, curious and collaborative team.

As a Solutions Engineer, you are the technical customer advocate within Cloudflare. You will aid your customers and will work closely with every team at Cloudflare, from Sales and Product to Engineering and Customer Support to do so. Your goal of customer success should drive you through the entire organisation as you seek out and create scalable solutions for your customer’s needs.

The range of products and solutions offered by Cloudflare are broad so that we are able to meet our lofty goal of helping to build a better Internet. A broad knowledge of Internet performance and security technology is required, the curiosity to maintain and develop new knowledge is essential to keeping up with the high rate of product innovation at Cloudflare. All the resources and training required to be effective for the role, will be provided.

Examples Of Desirable Skills, Knowledge And Experience

Our Solutions Engineers come from a wide range of backgrounds: IT, engineering, software development, product management, financial consulting, customer support & project delivery. We're serious about building a diverse team. When hiring we look for diversity of experience combined with genuine curiosity for our technology.

Ultimately, you are passionate about technology and have the ability to explain complex technical concepts in easy-to-understand terms. You are naturally curious, and an avid builder who is not afraid to get your hands dirty. You appreciate the diversity of challenges in working with customers, and look forward to helping them realise the full promise of Cloudflare. On the Solutions Engineering team, you will find a collaborative environment where everyone brings different strengths and jumps in to help each other.

You will have a good fundamental understanding on how to obtain the technical win so that customers choose our proposed solutions over that of competitors.

Additional experience might include a combination of the skills below:

3-to-10 years of experience in the IT industry (early or mid-level experience).
Fluent Czech and English (written & spoken).
Ability to manage a project, work to deadlines, and prioritise between competing demands.
Demonstrating empathy with customers and quickly identifying challenges and pain points they face.
Understanding of “how the internet works”. For example:

Know the differences between TCP & UDP, and understand what kinds of applications may favour one over the other;
Can explain the difference between authoritative DNS & recursive DNS?;
You understand the role of a firewall, why TLS (SSL) plays an increasingly important role on today's Internet, a solid understanding of HTTP and a willingness to dive deeper into the quirks of clients & servers alike;

Understanding of how customers make buying decisions, how to explain ROI.
A knowledge of the competitive landscape for one or more of: DDoS, CDN, Performance, DNS, Developer platform or Zero-Trust/SASE service providers.
You're OK with some (10-15 days per quarter) travel without travel restrictions: we expect to travel to customer offices, conferences and/or do talks.

Bonus!

Previous experience in a pre-sales SE or consulting role. (note: doesn't have to be in tech);
Demonstrated experience with a scripting language (e.g. Python, JavaScript, Bash) and a desire to expand those skills;
Exposure to emerging technical landscape trends in Security such as Zero Trust.

What Makes Cloudflare Special?

We’re not just a highly ambitious, large-scale technology company. We’re a highly ambitious, large-scale technology company with a soul. Fundamental to our mission to help build a better Internet is protecting the free and open Internet.

Project Galileo: Since 2014, we've equipped more than 2,400 journalism and civil society organizations in 111 countries with powerful tools to defend themselves against attacks that would otherwise censor their work, technology already used by Cloudflare’s enterprise customers--at no cost.

Athenian Project: In 2017, we created the Athenian Project to ensure that state and local governments have the highest level of protection and reliability for free, so that their constituents have access to election information and voter registration. Since the project, we've provided services to more than 425 local government election websites in 33 states.

1.1.1.1: We released 1.1.1.1 to help fix the foundation of the Internet by building a faster, more secure and privacy-centric public DNS resolver. This is available publicly for everyone to use - it is the first consumer-focused service Cloudflare has ever released. Here’s the deal - we don’t store client IP addresses never, ever. We will continue to abide by our privacy commitment and ensure that no user data is sold to advertisers or used to target consumers.

Sound like something you’d like to be a part of? We’d love to hear from you!

Please note that applicants who progress to the offer stage of the interview process may be asked to attend an in-person interview within one of the Cloudflare Offices or Cloudflare Hubs. More details about this will be available at that stage of the interview process.

This position may require access to information protected under U.S. export control laws, including the U.S. Export Administration Regulations. Please note that any offer of employment may be conditioned on your authorization to receive software or technology controlled under these U.S. export laws without sponsorship for an export license.

Cloudflare is proud to be an equal opportunity employer. We are committed to providing equal employment opportunity for all people and place great value in both diversity and inclusiveness. All qualified applicants will be considered for employment without regard to their, or any other person's, perceived or actual race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, national origin, ancestry, citizenship, age, physical or mental disability, medical condition, family care status, or any other basis protected by law. We are an AA/Veterans/Disabled Employer.

Cloudflare provides reasonable accommodations to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job. Examples of reasonable accommodations include, but are not limited to, changing the application process, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. If you require a reasonable accommodation to apply for a job, please contact us via e-mail at hr@cloudflare.com or via mail at 101 Townsend St. San Francisco, CA 94107.

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Senior Solutions Architect

Cloudflare · Hybrid

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Solution Engineering London, United Kingdom Munich, Germany Paris, France Amsterdam, Netherlands Posted May 8, 2026

About Us

At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine’s Top Company Cultures list and ranked among the World’s Most Innovative Companies by Fast Company.

At Cloudflare, we’re not looking for people who wait for a polished roadmap; we’re looking for the builders who see the cracks in the Internet that everyone else has simply learned to live with. We value candidates who have the instinct to spot a "normalized" problem and the AI-native curiosity to create a solution using the latest tools. Our culture is built on iteration, leveraging AI to ship faster today to make it better tomorrow, while ensuring that every improvement, no matter how small, is shared across the team to lift everyone up. If you’re the type of person who values curiosity over bureaucracy, and that AI is a partner in solving tough problems to keep the Internet moving forward, you’ll fit right in.

Available Locations: Netherlands, United kingdom, Germany, Portugal, France, Sweden

About Solutions Engineering at Cloudflare

The Pre-Sales Solution Engineering organization owns the technical sale of the Cloudflare solution portfolio, ensuring maximal business value, fit-for-purpose solution design and adoption roadmap for our customers. Solutions Engineering is made up of individuals from a wide range of backgrounds - from Financial Consulting to Product Management, Customer Support to Software Engineering, and we are serious about building a diverse, experienced and curious team.

What you'll do as a Solutions Architect

The Solutions Architect is a senior technical leadership role. You are a customer facing hands-on technologist with credibility built on domain expertise across Cloudflare portfolio. You should have solid experience in influencing enterprise architecture design across various senior buyer personas both at customers and partner organizations. Your role will be to convince these decision makers of the long term value of thinking of Cloudflare as a strategic technology partner.

You will work closely with every team at Cloudflare, from Sales and Product, through to Engineering and Customer Support. Your goal of customer success should drive you through the entire organization as you seek out and create scalable solutions for your customer’s needs.

You will work as a part of a highly visible structured pursuit team attached to designated strategic accounts, working to understand their unique business challenges and priorities with a goal of defining short and long term solution architecture with Cloudflare as a centerpiece. An equally important component of this role is the expectation that you scale your expertise and knowledge across the wider Pre Sales Solution Engineering organization.

Specifically, we are looking for you to:

Build and maintain the long term technical relationship of key accounts, ensuring the successful design, proof and adoption of Cloudflare as a part of the customers critical infrastructure.
Identify and drive strategic conversations with key stakeholders with the purpose of increasing our reputation and authority within the business, and further establishing our footprint within the customers landscape.
Be the voice of the customer, engaging and influencing Product Management and Product Roadmap to serve their needs.
Demonstrate your expertise of Cloudflare within your field through the creation of professional content, including white papers, reference architectures, blog posts.
Represent and Evangelize Cloudflare externally at Developer, Community, Technology, Cybersecurity and Industry focused events with thought leadership and expertise.
Apply in-depth vertical knowledge or domain expertise. Advise on best practices.

Desirable skills, knowledge and experience

7+ years of experience in similar role or experience in a technical leadership role
Previous experience as a solution architect, consultant or technical marketing engineer building, architecting or deploying security solutions
Good understanding of AI, security challenges and its applicability to today’s enterprise landscape
Proven track record using it to help drive revenue.
Strong knowledge of Security Architecture, Design and Operations
Working knowledge of the broader threat landscape and the ability to distill technology trends, and explain complex behaviors in simple terms
Proven experience working with customers and partners in successful design and deployment of solutions
Ability to juggle and successfully drive projects with customers, prospects, and partners.
Experience with cloud computing solutions implementations including Microsoft 365, Azure, Google, AWS.
Experience with Application, Security, Performance and Reliability products such as WAF, Bot Management, DDOS, Firewall, DNS and CDN.
Knowledge of competitive market around CDN providers, Web application Firewall, Remote access solutions, Next generation Firewalls, DDOS mitigations solutions, SD-WAN solutions , Secure Gateway solutions, SSE/SASE
Proven hands-on experience with information security solutions such as Web Proxy, NGFW, Security Gateways, SIEMs, SAML/SSO, DLP, Data security and protection technologies such as HSM, Tokenization & encryption gateways.
Experience working with Identity Providers such as Entra AD, Okta, Ping, OneLogin, etc.
Knowledge of web application programming XML, REST/SOAP API’s, REST, JSON,
Experience in cloud computing based services architecture, technical design and implementations including Infrastructure as a Service (IaaS), Platform as a Service (PaaS) and Software as a Service (SaaS) delivery models.
Knowledge of scripting languages such as Python and IAC products like Terraform
Knowledge of security and cryptography.
Knowledge of cloud/virtualization technologies and containerization