About Eudia

Eudia is revolutionizing legal work through AI-powered Augmented Intelligence, empowering Fortune 500 legal teams to accelerate decision-making, mitigate risk, and drive strategic growth. With $105M in Series A funding led by General Catalyst, we’re crafting a category-defining platform that fuses AI-driven automation with human expertise, transforming legal departments into engines of innovation.

We move fast at Eudia. Unlike traditional enterprise software companies, our teams ship solutions in days, not months—delivering real impact for some of the world’s largest companies, including Cargill, Coherent, DHL, and Duracell. We’re solving one of the most complex, unsolved challenges in AI: bringing trust, accuracy, and security to legal automation.

We’re a team of builders, operators, and problem-solvers who are passionate about reshaping an industry that has long been resistant to change. If you’re looking for a place where you’ll be challenged, take ownership from day one, and work alongside some of the brightest minds in AI and legal—we’d love to meet you.

Opportunity for Impact

This is a unique opportunity to work at the intersection of legal expertise, AI, and product innovation. As a Forward Deployed Lawyer, you will partner directly with customers to transform their institutional knowledge into scalable, technology-driven solutions, while helping shape the future of our product.

About the Role

In this role, you will collaborate closely with customers, product, engineering, and go-to-market teams to deploy and scale AI-powered legal solutions. You will act as a bridge between legal practitioners and technical teams, translating real-world legal workflows into impactful product capabilities.

This role is ideal for a highly adaptable, entrepreneurial lawyer who is excited to leverage AI to scale their impact and help transform the legal industry.

Key Responsibilities

• Customer Solution Development: Build and deploy tailored solutions by translating customer institutional knowledge into scalable, technology-enabled workflows.
• Product Collaboration: Partner closely with product and engineering teams to test features, identify high-impact use cases, and contribute ideas for new product capabilities. Act as a translator between customer needs and technical execution.
• Customer Engagement & Enablement: Support customer-facing teams on calls and demos, educate users on product capabilities, validate use cases, and drive successful adoption.
• Cross-Functional Impact: Collaborate across product, engineering, and GTM teams to continuously improve the product and deliver exceptional customer outcomes.

What We’re Looking For

• JD or equivalent legal qualification.
• Qualified lawyer with relevant experience and the ability to manage matters independently.
• Strong user of AI tools, with a mindset of leveraging technology to scale impact.
• Entrepreneurial, highly adaptable, and comfortable operating in ambiguity.
• A relentless owner mindset. You proactively identify what needs to happen, align the right people, drive outcomes, and close the loop–even if the problem starts outside your lane.
• Excellent communication skills, with the ability to bridge legal and technical audiences.
• Excitement about the legal tech and the opportunity to transform how legal work is done.

Why You'll Love Working Here:

• Impactful Work: Be part of a team at the forefront of AI innovation and Augmented Intelligence.
• Fortune 500 Exposure: Work alongside F500 legal teams to drive AI-innovation and redefine the future of in-house legal practice.
• Growth Opportunities: Work in an environment that encourages professional growth and exploration of new ideas.
• Dynamic Culture: Join a group of passionate, driven individuals committed to making a difference.

Federato is hiring an Event Marketing Manager who wants to help reinvent what industry events can be. Our Events team is bold, creative, and committed to breaking the mold in a space that is long overdue for innovation. At the same time, Federato is scaling fast, expanding our presence across the industry, and investing heavily in world class events as a core growth engine. This is an opportunity to join a team that is not only encouraged to think differently but is also backed by a company with the momentum and ambition to make those ideas real.

In this role, you’ll own the strategy, planning, and execution of Federato’s third party conference and field event portfolio. You’ll lead programs across major global conferences, targeted field activations, and innovative experiential moments. You’ll execute established plans with precision while also shaping new programs from scratch, pushing boundaries, and elevating how Federato shows up on the industry stage.

If you’re motivated by creativity, strategic thinking, and crafting experiences that stand out, you’ll find endless opportunities to innovate and excel at Federato.

What you'll be doing: 

• Event Strategy and Planning: Manage Federato’s third party and field event portfolio. Develop event strategies aligned to marketing and sales goals.
  Build and execute plans for new conferences, sponsorships, and field programs. Partner with sales, customer success, marketing, product, and leadership to shape priorities and program direction. Evaluate event opportunities and articulate clear recommendations based on business goals.
• Event Operations & Execution: Manage logistics, timelines, budgets, deliverables, and run-of-show for all third party and field events. Lead coordination with vendors, production partners, and creative agencies. Negotiate sponsorship packages, booth options, and vendor rates with confidence and precision. Maintain strong relationships with industry conference organizers and partners. Ensure every program is delivered flawlessly, on time, and on budget.
• Cross Functional Leadership: Drive highly cross functional internal workflows, aligning sales, product, and marketing stakeholders. Lead event enablement for sales: pre event briefing, onsite readiness, follow up plans, lead management, and onsite meeting coordination. Communicate plans clearly, succinctly, and proactively to all stakeholders.
• Measurement, Optimization, and Reporting: Maintain reporting, dashboards, and performance scorecards. Track KPIs across pipeline influence, engagement, lead quality, attendance, and ROI. Surface clear insights and recommendations for future improvements. Build a continuous improvement loop across all events and programs.
• Creativity & Innovation: Bring fresh ideas to elevate the event portfolio beyond standard conference marketing. Identify opportunities to differentiate Federato through experiential moments, unique sponsorship elements, and new event formats. Constantly push to break the mold and innovate our approach to industry events. 

Who we hope you are: 

• 4-6+ years of event marketing experience, ideally in B2B SaaS or a related field
• Proven success managing third party and field event portfolios
• Exceptional sales enablement skills; you deeply understand how events support pipeline goals
• Strong project management capabilities; you keep complex programs on track without missing details
• Skilled negotiator who can secure favorable sponsorships and vendor contracts
• Highly collaborative with strong interpersonal communication
• Data driven mindset with experience using event metrics, dashboards, and reports
• Experience partnering with agencies, vendors, and conference organizers
• Able to articulate strategic recommendations and tie sponsorship decisions to business objectives
• Strong creative instincts and willingness to bring bold new ideas forward
• Highly organized and thrives in a fast paced, scaling environment

Our cash compensation amount for this role is targeted to $120,000-$140,000
Final offer amounts are determined by multiple factors including candidate location, experience and expertise and may vary from the amounts listed above. Total compensation package does include stock options, benefits and additional perks. 

You will act as their strategic partner, hunting into a defined list of Named Accounts (aligning to AEs) that spans the entire insurance ecosystem—from large Insurance Carriers to specialized MGAs and Program Administrators. We are looking for a self-starter who doesn't wait for permission to execute. You will be responsible for generating the pipeline that fuels our growth.

What you'll be doing:

• Hunt with Tenacity: You will own the top of the funnel for your AE’s Named Accounts. You are expected to be relentless in your pursuit, using phone, email, and social channels to break into these specific, high-value organizations.
• Prioritize signal-driven, high-intent outreach over volume, using ABM insights, intent data, and account context to guide execution
• Navigate Complex Ecosystems: You won't just be calling one type of prospect. You will learn to navigate the complexities of massive Carriers as well as the fast-moving world of MGAs. You will adapt your hustle to fit the target.
• Maintain a consistent operating cadence with your aligned AE, including weekly account reviews, deal feedback, and territory planning
• Partner on Strategy: You will strategize with your AE and ABM partners to map out these accounts, identify the power players, and coordinate "ground cover" to ensure we are penetrating the right buying centers.
• Learn the Business: We don't just want you to sell; we want you to understand what you are selling. You will be expected to dive deep into the world of insurance underwriting, learning the difference between a full policy AI native platform and legacy Old Core workflows so you can speak the language of a VP of Underwriting fluently.
• You will receive structured onboarding, enablement resources, and ongoing coaching to ramp quickly into the insurance and underwriting domain

Who we hope you are: 

• 1-2 years of B2B SaaS Sales experience: You have carried a quota, you know how to use a CRM, and you understand the mechanics of a cold call.

OR

• Insurance Industry Experience: You have worked as an Underwriter, Broker, or Claims Adjuster and are looking to pivot into tech. You understand the pain of legacy systems because you’ve lived it.

• Prospecting Proficiency: You are comfortable using tools like Salesforce, Gong, LeadIQ and LinkedIn Sales Navigator. You know how to build a list, finding mobile numbers, and map an organization.
• Writing Chops: You can write a cold email that doesn't sound like a robot. You understand brevity, personalization, and the importance of a clear Call to Action
• Phone Presence: You don’t hide behind email. You are comfortable calling a VP of Underwriting, navigating a gatekeeper, and handling objections like "We're happy with what we have" without flinching.

• Self-Starter: We are a remote-first, high-growth company. We don't micromanage. We need someone who can wake up, set their own agenda, and execute without needing their hand held.
• Tenacity & Grit: You are relentless. You are hungry to succeed. You understand that sales is a game of persistence. You don't let a bad call ruin your day; you pick up the phone and dial again. You thrive on the hustle.
• Intellectual Curiosity: You genuinely want to learn the business. You are the type of person who reads industry news, checks the MGAA member list, listens to insurance podcasts, and asks "why" until you understand the root of a customer's problem.
• Coachability: You have an ego when it comes to winning, but no ego when it comes to learning. You actively seek feedback from your AEs to sharpen your skills.
• Career Growth & Advancement: This role is designed for individuals who want to grow their careers in go-to-market roles such as: Account Executive or adjacent GTM functions as Federato scales. 

What Success Looks Like in the First 6 Months 

• Build deep coverage across named accounts, consistently engaging multiple buyer personas 
• Consistently generate qualified meetings that convert into real pipeline 
• Demonstrate strong AE partnership through joint account planning, feedback loops and support. 
• Become fluent in Federato’s core value proposition and underwriting use cases to confidently engage senior insurance leaders.
  
  Our cash compensation amount for this role is targeted to Base $65,000-70,000 OTE $100,000-$110,000
  Final offer amounts are determined by multiple factors including candidate location, experience and expertise and may vary from the amounts listed above. Total compensation package does include stock options, benefits and additional perks. 

Federato is on a mission to defend the right to efficient, equitable insurance for all. We enable insurers to provide affordable coverage to people and organizations facing the issues of today - the climate crisis, cyber-attacks, social inflation, etc. Our vision is understood and well funded by those behind Salesforce, Veeva, Zoom, Box, etc.

Federato’s AI/ML-driven platform leverages deep reinforcement learning to help insurance companies optimize the portfolio of risks they insure, allowing them to continue to provide fair and equitable pricing in difficult-to-price areas. Our category-defining ‘RiskOps’ solution drives better underwriting decisions by operationalizing underutilized data investments and surfacing real-time risk and portfolio insights. We focus on putting insurance underwriters back in the driver’s seat, helping them meet their goals while providing an important service to society.

What you'll be doing: 

• Project Planning & Execution: Lead the planning, execution, and delivery of customer-facing projects, ensuring all milestones and deadlines are met.
• Stakeholder Coordination: Work closely with internal teams, including product management, software development, QA, and operations, to ensure alignment on project goals, timelines, and deliverables.
• Documentation & Reporting: Maintain accurate project documentation, including schedules, scope, and project progress reports, and provide regular status updates to stakeholders.
• Risk Management: Proactively identify and manage risks, providing mitigation plans to ensure successful project delivery.
• Quality Assurance & Testing: Ensure that all deliverables meet the required quality standards and customer expectations by working closely with the QA team during the development lifecycle.
• Support Request Processing & Analysis: Manage and analyze customer support requests related to software delivery, identifying trends and potential issues, and ensuring timely resolution by coordinating with the appropriate teams.
• User Training & Office Hours: Lead user training sessions and conduct office hours to ensure customers are equipped to use the software effectively. Provide ongoing support during and after training to address any questions or challenges.
• Customer Usage Tracking & Improvement: Monitor customer usage of the software to identify adoption gaps or underutilized features. Proactively work with customers to improve software usage and drive greater value from the solution.

Who we hope you are: 

• 7-10 Years of experience in P&C or Specialty insurance, specifically underwriting, operations, product, process required 
• Experience in customer success, customer service or other client-facing, relationship management roles, or experience as a project manager in software delivery or IT project management.
• Strong understanding of software development methodologies (Agile, Scrum, Waterfall, etc.).
• Excellent communication and interpersonal skills, with the ability to manage relationships with both internal teams and customers.
• Ability to manage multiple projects simultaneously, while ensuring quality and timely delivery.
• Solid experience in risk management, issue resolution, and stakeholder management.
• Knowledge of project management tools (e.g., Jira, MS Project, Asana) and software development lifecycles.
• A customer-centric mindset with a focus on delivering exceptional results.
• PMP, Scrum Master, or similar certifications are a plus

Our base compensation amount for this role is targeted to $160,000-$180,000. Final offer amounts are determined by multiple factors, including candidate location, experience, and expertise, and may vary from the amounts listed above. Total compensation package does include stock options, benefits and additional perks. 

Overview:

The Patient Access Specialist serves as the first point of contact for individuals seeking addiction treatment services through PursueCare. This role is responsible for guiding patients through the intake and enrollment process, ensuring a smooth and supportive experience. The Patient Access Specialist facilitates timely access to care. This position plays a critical role in reducing barriers to treatment and providing compassionate, judgment-free support to individuals in need.

Responsibilities:

• Serve as the primary contact for prospective patients, guiding them through the intake process with compassion and efficiency.
• Convert patient leads into active participants in the PursueCare program.
• Track and manage patient leads to ensure timely follow-up and engagement.
• Schedule patients with the rapid access admission team to ensure services within 24 hours of first contact.
• Address and resolve patient inquiries regarding payment options, collaborating with insurance coordinators as needed.
• Maintain accurate and up-to-date patient records in the electronic health record (EHR) system.
• Meet specific performance metrics related to patient conversion, engagement, and satisfaction.
• Other duties as assigned.

Education & Experience:

• Associate’s or Bachelor’s degree required.  Degree in human services, communications, business, or a related field preferred.
• 2+ years of experience in healthcare customer service, inside sales, or an outbound call center environment preferred but not required.
• Experience working in a fast-paced, metrics-driven setting.

Qualifications & Key Competencies: 

• Comfortable making cold calls and engaging with new patients and partners regularly.
• Exceptional communication and interpersonal skills, with the ability to engage with diverse populations in a professional and compassionate manner.
• Persuasive and goal-oriented, with the ability to educate and motivate patients toward treatment.
• Strong organizational skills with the ability to multitask and prioritize effectively.
• Comfort working with technology, including EHR/EMR systems and in-app communication tools.
• Self-motivated, proactive, and able to work independently or as part of a team.

Join us in our mission to provide compassionate care and support to individuals seeking addiction treatment. If you possess the key qualifications and are passionate about making a difference, we invite you to apply for this rewarding role.

PursueCare is an equal opportunity employer and values diversity in our workforce. We encourage applications from all qualified individuals, including those with diverse backgrounds and those with disabilities.

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At Rockbot, we power the media experience inside physical spaces — audio, digital signage, and in-venue TV unified into one platform across 50,000+ locations nationwide. As consumer attention shifts further into real-world environments, our advertising business is becoming an increasingly important growth engine for the company.

As an Inside Sales Representative on our Advertising team, you’ll help grow one of the most compelling place-based media networks in the country: real environments, real audiences, and high-dwell consumer moments. You’ll work directly with SMB, regional, mid-market, and select national advertisers — as well as agencies and event-driven brands — owning relationships from outbound prospecting through close, renewal, and account growth.

This is a true full-cycle sales role with a strong outbound focus. You’ll build pipeline, develop media recommendations, close business, manage renewals, and grow long-term advertiser relationships. Success in this role requires strong prospecting discipline, comfort operating autonomously, and curiosity about the evolving digital out-of-home and retail media landscape.

Why Rockbot

• A front-row seat in two rapidly growing advertising categories: DOOH and retail media
• Backed by Google and Universal Music Group; trusted by brands across fitness, restaurants, retail, hospitality, and entertainment
• A product suite that delivers measurable real-world audience engagement
• A high-ownership environment where strong performers can directly influence revenue growth
• Competitive compensation with uncapped commission, equity, benefits, and meaningful growth opportunity

What You’ll Do

Build and Manage Outbound Pipeline

• Prospect and develop new advertising opportunities across SMB, regional, and mid-market accounts, with exposure to select national advertisers and agencies
• Generate pipeline through outbound outreach, relationship-building, networking, referrals, and market research
• Develop fluency in Rockbot’s place-based media inventory across audio, TV, and digital signage offerings
• Identify advertisers with strong contextual or event-based alignment opportunities across Rockbot venues and audiences

Own the Full Sales Cycle

• Qualify opportunities, pitch solutions, develop media plans, negotiate terms, and close business
• Manage advertiser relationships from first conversation through renewal and account expansion
• Educate advertisers and agencies on the value of reaching consumers in high-dwell, real-world environments
• Partner cross-functionally with Ad Operations and Account Management to support campaign execution and advertiser success

Drive Revenue Growth

• Meet or exceed monthly and quarterly revenue goals through disciplined pipeline management and consistent outbound activity
• Balance hunting new business with managing renewals, repeat business, and account growth opportunities
• Learn how different advertiser verticals, deal structures, and campaign objectives impact sales strategy and execution
• Use campaign performance insights and client feedback to identify optimization and upsell opportunities

Operate with Strong Sales Discipline

• Maintain accurate opportunity tracking, forecasting, and pipeline hygiene in Salesforce and HubSpot
• Prioritize high-potential opportunities using data, market insights, and advertiser demand signals
• Contribute market feedback, competitive insights, and advertiser trends during team planning discussions
• Operate effectively in a lean, evolving environment where sales reps maintain significant ownership over the customer experience

What You Bring

• 1–3 years of experience in sales, advertising, media, SaaS, or account management
• Experience prospecting and generating pipeline in a high-volume outbound environment
• Strong communication and relationship-building skills with the ability to adapt messaging across advertiser types
• Interest in advertising, media, digital out-of-home, retail media, or consumer engagement trends
• Comfort owning a full-cycle sales process with meaningful autonomy and accountability
• Familiarity with CRM and sales engagement tools (Salesforce and HubSpot preferred)
• Strong organizational skills and disciplined pipeline management habits
• Ability to thrive in a fast-moving, evolving environment with lean support structures
• Located in or willing to work West Coast hours (Pacific or Mountain time)

About Rockbot

Rockbot empowers businesses to stream the right content — music, TV, digital signage, and audio messaging — across any number of locations from a single dashboard. We're the only platform that unifies the full spectrum of media solutions at enterprise scale, serving 50,000+ locations across restaurants, retail, fitness, hospitality, healthcare, and more.

We're a Series B company backed by Google and Universal Music Group. And we're just getting started.

Learn more at rockbot.com.

Our Values

• Drive — We pursue our mission with relentless tenacity. We love the journey and are on offense all the time.
• Accountability — We take ownership of our promises and stand behind our work. Trust is built through follow-through.
• Curiosity — We're hungry to learn and grow. The "Why" and "How" always matter.
• Empathy — We strive to understand others as deeply as possible — their goals, their pains, their context.
• Ingenuity — We work hard but think smart. Creativity and practicality together solve the hard problems.
• Integrity — We say what we mean and do what we say. Simply, clearly, honestly.

Rockbot is an Equal Opportunity Employer. We believe different perspectives help us grow and achieve more. We're dedicated to hiring and developing a talented, diverse team — including individuals with different backgrounds, abilities, identities, and experiences.

Who we are:

At Focused, we move quickly to deliver quality software that achieves client outcomes and meets their customer’s needs. We strategically partner with our clients to leverage our expertise in design and software, while our clients bring their own domain expertise. We work with a variety of clients from different industries, collaborating as we get new products to market, modernizing legacy systems, or helping teams learn the skills they need to be successful.   

Our values:

• Listen first • We are experts in product practices but life long learners in the domain of our customers. We research, collaborate, and understand. 
• Learn why • We ask questions and talk to users to understand problem spaces, objectives, and goals, which allows us to deeply invest and drive towards the outcomes of our clients. 
• Love your craft • We love diving into a variety of domains and solving problems.  We take pride in delivering value, in communicating progress, and guiding our clients to success.

At Focused, our Engineers are both practitioners and experts in their craft. This role would play a crucial role in shaping and implementing engineering best practices and ensuring the successful delivery of complex software projects. With clients, we develop trust and influence - we are unintimidated and unintimidating. With colleagues, we set the standard for how we deliver success for clients.

What would you be doing?

• Directly engage with clients and provide expertise through pair programming and development on LangChain / LangGraph powered applications
• Deep expertise in LangChain, LangGraph and LangSmith
• Lead teams through end-to-end delivery across the stack, from backend services to modern web UIs.
• Pair program daily with teammates and clients to share knowledge, improve code quality, and grow together.
• Practice TDD and continuous refactoring to ensure code is reliable, maintainable, and understandable.
• Guide architecture decisions to support scalability, observability, and performance.
• Collaborate closely with designers, product managers, and stakeholders to continuously deliver valuable software.
• Coach developers on the team through pairing, mentoring, and modeling healthy engineering culture.
• Influence technical direction beyond the team, working across client orgs and Focused’s internal practices to share lessons, shape approaches, and raise the collective bar.
• Stay curious through experimenting with new patterns in the GenAI space, share what works (and what doesn’t), and help evolve how we build AI-powered software.

We are excited about you, because you:

• You’re a hands-on, full stack engineer with a strong track record of delivering software in collaborative, agile environments.
• You’ve worked with LangChain (or similar agentic frameworks), and understand how to architect AI-native systems responsibly and effectively.
• You have experience leading engineering teams and feel confident mentoring and supporting other developers.
• You believe that code quality matters, and that TDD and pairing help build better systems and stronger teams.
• You’ve worked across multiple languages or frameworks (e.g., Python, Node, Java, React, Next.js) and are pragmatic about tool selection.
• You’re excited about what’s happening in the AI space but stay focused on delivering value.
• You have experience navigating complex organizations, building bridges across functions, and helping teams adopt modern development practices.
• You’re as comfortable in the code as you are in a client meeting and can translate technical risks and wins into language anyone can understand.
• You love to share what you’re learning and make the team around you better.

If you had worked at Focused over the last 3 months you may have:

• Paired with a teammate to build a document Q&A system using LangChain and OpenAI APIs
• Helped design an architecture that integrates LLM agents into a legacy enterprise workflow
• Refactored a flaky test suite to support continuous delivery with confidence
• Mentored a junior dev through their first pairing and TDD session
• Built and deployed a full stack GenAI MVP with a React frontend and FastAPI backend
• Facilitated an architecture spike to evaluate vector database options for semantic search
• Contributed a new section to our internal AI playbook
• Helped write this job req

What to know before you apply: 

• This role will require working in a client office in the greater Dallas, TX area three days per week and up to 20% travel within the United States.
• Focused is unable to sponsor or take over sponsorship of the employment Visa process at this time.
• The Colorado base salary range for this role is $175,000 - $250,000.

What's the Opportunity

AssetWatch is defining the future of proactive maintenance. We are inspired by the global manufacturers we serve and are passionate about treating their assets as our own, continuously monitoring performance with a platform designed to optimize equipment uptime. 

As Mid-Market Sales Manager you will be responsible for driving the Mid-Market Sales function at AssetWatch primarily through new logo acquisition. This role reports to the Vice President of Sales. 

What You'll Do

• The Sales Manager will assume responsibility for leading a team of Mid-Market Solution Architects (sellers) to exceed the assigned sales goals and revenue targets. 

• Work closely with the Account Executives to achieve corporate level agreements within their target logo accounts. 

• Leverage your direct sales management experience as a Sales leader within early stage SaaS organizations with a preference into the Manufacturing and/or Industrial verticals. 

• Develop sales materials, messaging, personas, and sales motions. 

• Recruit and lead a team – actively coach reps by regularly supporting sales calls. 

• Continue to develop an existing manufacturing industry rolodex and maintain strong relationships with customers at the corporate level. 

• Work closely with Customer Success, Condition Monitoring, Business Development and Marketing teams. 

• Passionately lead, drive, and deliver the AssetWatch vision and mission. 

• Stay ahead of industry trends, competitive activity, and client opportunities; Attend trade shows, industry events, internal meetings, and conferences. 

Qualifications

• Bachelor's degree or equivalent experience. 

• 5+ years of experience successfully selling SaaS applications specifically within manufacturing or industrial companies. 

• 3+ years of experience successfully leading sales teams selling SaaS technology specifically within manufacturing or industrial companies. 

• Highly data driven who leverages the various sales solutions to optimize performance and gather insights to create a scalable and efficient team structure. 

• Proven track record of achieving and exceeding sales targets and driving revenue growth. 

• Extensive existing manufacturing industry rolodex and strong relationships with corporate-level decision-makers. 

• Experience developing GTM strategies, frameworks, and playbooks, as well as sales materials, messaging, personas, and industry standard sales motions. 

• Strong hunting and multi-threading relationship management skills. 

• Experience with pilot sites and proof of concept phases for new products or services. 

• Excellent communication, interpersonal, and presentation skills. 

• Demonstrated corporate account sales leadership experience and track record of success. 

• Experience devising and implementing sales strategy and contributing to enablement programs. 

What We Offer

AssetWatch is a remote-first company that puts people at the center of everything we do. We want our team members to thrive - that's why we offer a range of benefits and perks designed to support your well-being, growth, and work-life balance. 

• Competitive compensation package including stock options 

• Flexible work schedule 

• Comprehensive benefits including retirement plan match 

• Opportunity to make a real impact every day 

• Work with a dynamic and growing team 

• Unlimited PTO 

We have a distributed team that works remotely across locations in the United States and Ontario, Canada. Collaboration within core working hours is required. 

Qohash is building the zero copy data security control layer, enterprises need to adopt AI safely.

Our platform, Qostodian, helps large organizations discover, classify, govern, and remediate sensitive unstructured data across their most critical data sources without moving or copying the data. This zero copy architecture reduces exposure, preserves data sovereignty, and allows enterprises to secure data directly where it lives.

This matters because AI adoption is increasing the risk, complexity, and urgency of enterprise data security. Before organizations can safely deploy AI agents, copilots, retrieval systems, or automated workflows, they need to know where sensitive data lives, who and what can access it, and how to enforce controls at scale.

Company culture is at our core

Our 5 core values are more than just words; they are a way of life for us. We know that companies with a strong culture and a higher purpose perform better in the long run.

Do our values speak to you?

• Pursuit of excellence - Data security companies that aren't constantly improving every aspect of what they mean by 'excellent' shouldn't exist.

• Resilience - Security is a marathon without a finish line. Our customers and employees must have the support they need.

• Mission focus - We are here to protect the world's most sensitive data and create a safer digital future for all.

• Accountability - Trust is earned through actions, not blame or wishful thinking. Fulfill promises and take responsibility for mistakes.

• Embracing conflict - To reach consensus and problem-solve quickly, it's important to communicate honestly and courageously.

Who you are

You are a metrics-obsessed demand generation leader who has built pipeline engines from the ground up at B2B SaaS companies for large Enterprise buyers. You understand the intricacies of generating demand with executive buyers at large regulated organizations. You think in full-funnel terms, from brand and awareness down to MQL, SQL, pipeline, and revenue, and you hold yourself accountable to the numbers that matter. 

You have an AI-first working mindset and you default to AI tools to move faster, make better decisions, and raise the bar on everything you produce.

You combine strategic instinct with hands-on execution, and you thrive when given a blank canvas and a growth mandate. You’re as comfortable setting ABM strategy as you are optimizing a paid LinkedIn campaign or auditing SEO coverage. You’ve worked closely with Sales and you know how to earn that partnership.

What you will do

• Build and maintain a named-account event engine that produces an ICP-qualified pipeline in collaboration with the Marketing Manager.
• Design and execute a demand engine beyond events, including an ABM strategy that targets and converts priority accounts across the full buying committee.
• Own demand capture on Qohash’s owned channels: website conversion optimization, SEO strategy, and visibility in AI-powered search experiences.
• Build and manage a multi-channel paid acquisition strategy across LinkedIn and other relevant platforms, using AI-powered tools to improve targeting, personalization, spend efficiency, and optimize pipeline quality and CAC.
• Operate as a metrics-first function from day one: build and maintain a live performance dashboard tracking MQLs, SQLs, opportunities, pipeline, win rate, CAC, and pipeline-to-spend ratio. 
• Leverage AI tools to automate reporting, surface insights, and continuously optimize campaign performance.
• Partner tightly with Sales to align on ICP, pipeline coverage targets, and feedback loops that continuously sharpen targeting and messaging across multiple regions (North America, Europe, and MENA).
• Provide clear, data-backed visibility into marketing’s contribution to revenue.
  
  

What your resume shows

Must Haves

• 8+ years of demand generation experience in a B2B SaaS environment, with a track record of directly building pipeline
• Proven experience building ABM programs and multi-channel paid acquisition strategies using AI systems, including LinkedIn Ads, targeting enterprise or mid-market accounts
• Fluency in marketing analytics: pipeline attribution, CAC, MQL/SQL/opportunity conversion, pipeline-to-spend
• Hands-on experience with HubSpot or a comparable CRM/MAP platform
• Experience owning website and SEO as demand capture channels, including AI search visibility considerations
• A strong alignment with our core values and high-velocity company experience
• Bachelor's or Master's degree in Marketing, Communications, or equivalent professional experience

Nice to Haves

• Experience in cybersecurity or adjacent enterprise security markets
• Experience in leveraging AI tools to enhance productivity and streamline workflows 
• Experience working in a startup environment
• Experience marketing to security, IT, or data governance personas
• Full professional bilingualism in English and French, written and spoken 
• Preference for candidates resident in Quebec or Ontario

What's in it for you?

• Competitive salary range.
• Enjoy up to six weeks of paid time off annually, because we value your work-life balance.
• Comprehensive health benefits, including:
• Life insurance
• Short- and long-term disability
• Paramedical and telemedicine services
• Health Spending Account (HSA)

Qohash is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, colour, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by applicable law. A working proficiency in English is required for this position based on the company's operational requirements. Only those candidates selected for interview will be contacted.

What We Do 

Every enterprise buys things: equipment, raw materials, services, software. But finding suppliers still runs on email chains, spreadsheets, and fragmented systems. It's slow, inconsistently applied, and difficult to scale. Fairmarkit helps enterprises like BP, Boeing, and Snowflake source smarter and spend better. Our autonomous sourcing platform puts AI agents to work across every category of spend. The result: up to 86% purchasing acceleration and 11% of savings, a direct boost to the bottom line.

The Role

Procurement leaders learn about new technology from peers at conferences, around roundtable dinners, and in the rooms where practitioners get honest with each other. This role owns those rooms.

As our Events and Field Marketing Manager, you'll run Fairmarkit's full external presence: industry conferences, speaking opportunities, hosted field events, Customer Advisory Boards, and virtual programs. This is a hands-on role with real ownership — and a real pace. We run multiple events every month, big and small, and this person keeps all of it moving. 

You'll manage logistics and budget, order swag, coordinate speaking submissions, prepare teams, and still have a point of view on what's worth doing. That point of view extends to content: you'll collaborate with the team on what gets said on stage, in invitations, and in follow-ups, and you'll have real taste for what resonates with a procurement audience. AI-native efficiency isn't optional here; it's how you do the job well.

What You'll Do

• Own the annual events calendar: selection, prioritization, and budget allocation across industry conferences, regional field events, and virtual programs
• Partner with content and demand gen on event programming and messaging: you have a strong point of view on what procurement audiences actually find valuable, and you bring that into every agenda, speaker brief, and post-event touchpoint
• Develop experiential marketing programs that bring the Fairmarkit brand to life at conferences, executive dinners, and hosted events, creating memorable moments that deepen engagement with procurement leaders
• Plan and execute Customer Advisory Boards and customer roundtables with Customer Success end-to-end, from invitations through post-event follow-up
• Build and manage the speaking engagement pipeline: identify opportunities, coordinate submissions, and prep executives and customers for the stage
• Drive pre- and post-event promotion with demand generation: email, social, content sequencing
• Plan our annual event and 3-4 smaller, hosted Fairmarkit field events per year, including venue sourcing, vendor management, run-of-show, and attendee experience
• Handle all logistics: registration, vendor contracts, swag ordering, booth operations, travel coordination
• Use AI tools actively to streamline planning, personalize outreach, and move faster than a team twice your size; we’ll support with the tools you need! 
• Track event-attributed pipeline and report results to the Head of Revenue Marketing

What You'll Bring

• 5+ years of B2B field or event marketing experience in enterprise SaaS or technology
• A track record running events at every scale, from intimate executive dinners to 10,000-person industry conferences
• AI-native working habits: you reach for AI tools first and keep finding new ways to use them
• Real energy for the work: outgoing, comfortable in rooms full of strangers, genuinely enjoy representing a brand in the wild
• Strong project management instincts; you run a tight ship without making it feel that way
• Experience coordinating speaking programs and working with executive stakeholders
• Proficient with Marketo, Salesforce, ON24, or similar tools.
• Ability to travel up to 25–30% of the time

Huge bonus: procurement or procuretech experience. If you've worked in procurement, marketed to CPOs and sourcing leaders, or know tools like SAP Ariba, Coupa, or Workday Sourcing, you'll hit the ground running. We sell to a specific, tight-knit community, and knowing it from the inside changes everything.

Life at Fairmarkit

We're a remote-first team that's built culture intentionally. People here stay because the work is genuinely interesting, the mission has real stakes, and the team pulls together. Here's what that looks like in practice:

• Remote-first, flexible work
• Competitive and equitable pay + equity
• Strong benefits and wellness program
• Work-from-home stipend
• Real growth and development opportunities
• Direct ownership and impact from day one

Procurement is one of the last major enterprise functions being transformed by AI. We're the ones doing it, and this role is in the middle of it.

Compensation

For this role you need to reside in one of the following states: California (CA), Colorado (CO), Florida (FL), Georgia (GA), Illinois (IL), Indiana (IN), Maryland (MD), Massachusetts (MA), Montana (MT), New Hampshire (NH), New Jersey (NJ), New York (NY), North Carolina (NC), Ohio (OH), Pennsylvania (PA), Rhode Island (RI), Texas (TX), or Washington (WA). The annual base salary for this role is $110,000–$150,000, depending on experience and location, plus equity and benefits. 

Fairmarkit is an equal opportunity employer and selects individuals best matched for the job based on qualifications regardless of race, religion, color, creed, sex, sexual orientation, age, ancestry, national origin, gender identity, genetic information, disability, pregnancy, veteran or military status, or any other status protected by law.

Job Summary

The Internal Wholesaler, Life Distribution, is responsible for providing best-in-class phone and web-based support for agents and IMO marketers related to case design, product questions, competitive positioning, illustration software training and more. In addition, the Internal Wholesaler, Life Distribution will deliver outbound call and email campaigns as needed to promote F&G Life products and programs to drive Life sales objectives.

Organization

This position will report to the Supervisor, Internal Sales, Life Distribution and will work in conjunction with other Life Distribution Internal Wholesalers as well as partnering to support National Account Managers and National Account VPs.

Duties and Responsibilities

• Efficiently manage high-volume inbound phone and email inquiries, providing quality sales support to agents and marketers
• Initiate proactive sales initiatives in coordination with Life Sales objectives
• Demonstrate thorough, in-depth knowledge of F&G products, practices and procedures
• Identify and communicate new sales opportunities to Senior Internal Wholesaler
• Provide cross-organizational support to agents and marketers including inquires related to underwriting, contracting and commissions, new business and policyholder support
• Train agents and marketers on F&G illustration software and agent website use; troubleshoot and/or report system issues
• Maintain strong knowledge of life insurance industry and competitive landscape

Experience and Education Requirements

• Bachelor’s Degree in business or related field
• 3-5 years of professional work experience with demonstrated background in serving customers, working collaboratively across internal or external teams, problem solving, and the ability to effectively communicate both in small or large group settings.
• Life insurance product sales support experience preferred, specifically in a call center environment
• Knowledgeable regarding the life insurance marketplace, products and IMO distribution
• Life and annuity license preferred

Knowledge, Skills & Abilities

• General knowledge on economics and financial planning
• Ability to build solid external and internal relationships
• Operate with an appropriate sense of urgency
• Positive, collaborative approach to challenges and tasks
• Drive to deliver results through extraordinary service quality and accountability
• Strong communication skills - oral, written and interpersonal communication skills are critical
• Self-reliant multi-tasking and problem-solving capabilities
• Advanced knowledge of MS Office, Word, Excel and Power Point required
• Technologically proficient and knowledgeable in contact management applications, illustration tools and sales support systems; Salesforce CRM experience preferred

Other Requirements

• Ability to work Fast-paced team environment with high-volume inbound and outbound calls
• Perform other functions, duties and projects as assigned
• Regular and punctual attendance
• Minimal travel required (less than 5%)

#LI-JB1

#LI-Remote

Job Title: POS Help Desk Customer Support Representative 
 
Job Summary: 
The POS Help Desk Customer Support Representative is responsible for providing technical assistance and customer support for point-of-sale (POS) systems. This role involves troubleshooting hardware issues, assisting end users with system functionality, and ensuring minimal disruption to business operations. The ideal candidate is customer-focused, technically skilled, and able to resolve issues efficiently in a fast-paced environment. 
 
Key Responsibilities: 
Provide first-level technical support for POS systems via phone, email, or chat 
Troubleshoot and resolve issues related to POS software, hardware, and network connectivity 
Guide users through step-by-step solutions in a clear and professional manner 
Escalate complex or unresolved issues to higher-level support teams when necessary 
Document all customer interactions, issues, and resolutions in the ticketing system 
Maintain a high level of customer satisfaction through effective communication and problem-solving 
 
Qualifications: 
High school diploma or equivalent (Associate’s or Bachelor’s degree in IT or related field preferred) 
1–3 years of experience in a help desk, technical support, or customer service role 
Familiarity with POS systems, retail is a plus 
Basic understanding of networking concepts (Wi-Fi, routers, IP configurations) is a plus 
Strong troubleshooting and analytical skills 
Excellent verbal and written communication skills 
Ability to multitask and work in a fast-paced environment 
Experience with ticketing systems (e.g. ServiceNow, Oracle) preferred 
 
Skills & Competencies: 
Customer-focused mindset 
Problem-solving and critical thinking 
Attention to detail 
Time management and organizational skills 
Ability to remain calm under pressure 
 
Work Environment: 
May require shift work, including evenings, weekends, or holidays 

Job Title: Vice President, Customer Care & Contact Center Shared Services

Location: Remote 

Position Summary

The Vice President, Customer Care & Contact Center Shared Services will lead customer servicing operations for Personal Lines and Life & Retirement while overseeing the centralized capabilities that support both Customer Care and Claims operations. This role blends operational excellence with enterprise transformation, ensuring strong service performance today while building a modern, insight-driven contact center for the future.

The VP will be responsible for contact center operations as well as shared services including Quality Assurance, Workforce Management, Contact Center Technology, Analytics & Insights, Vendor Management, and Operational Modernization. This leader will partner across the organization to deliver exceptional customer experiences while improving efficiency, scalability, and operational discipline.

Key Responsibilities

Customer Care Operations (Policy Servicing)

• Lead end-to-end servicing contact center operations across voice and digital channels.
• Drive performance across key service metrics including service level, abandon rate, average handle time (AHT), first contact resolution (FCR), quality assurance (QA), customer satisfaction (CSAT), net promoter score (NPS), complaint management, and regulatory compliance.
• Foster a strong coaching culture and build frontline leadership capability.
• Drive demand management initiatives to reduce avoidable contacts.
• Partner cross-functionally with Underwriting, Billing, Claims, Distribution, and Product teams to resolve systemic service issues.

Contact Center Shared Services (Customer Care & Claims)

Quality Assurance & Performance Management

• Lead the enterprise QA framework including calibration standards and coaching effectiveness.
• Integrate speech and text analytics to generate actionable insights.
• Ensure governance, compliance, and performance transparency. 

Workforce Management (WFM)

• Oversee forecasting, capacity planning, scheduling, and intraday operations management.
• Manage shrinkage controls and scenario planning.
• Establish a unified workforce management model across internal and outsourced operations. 

Telephony & Contact Center Technology

• Provide operational ownership for contact center platforms including routing, IVR, call recording, and knowledge management tools.
• Partner with IT to define technology roadmaps, integrations, and platform modernization initiatives.
• Simplify and rationalize fragmented or legacy tooling. 

Analytics & Insights

• Establish enterprise dashboards and KPI governance.
• Lead Voice of the Customer (VOC) programs, root-cause analysis, and identification of contact demand drivers.
• Translate insights into operational, training, and digital improvements. 

Vendor Management

• Govern business process outsourcing (BPO) relationships, service level agreements (SLAs), and contract performance.
• Ensure consistent performance management across internal and partner operations. 

Modernization & Automation

• Lead the contact center transformation roadmap, including self-service capabilities, workflow automation, AI-assisted servicing, and digital enablement.
• Develop business cases and oversee ROI realization for modernization initiatives.
• Balance automation with regulatory compliance and customer trust considerations.

Customer Experience Strategy & Governance (Enterprise)

• Own the enterprise Customer Experience function, establishing a cohesive customer-centric strategy aligned with corporate objectives.
• Lead the development and improvement of end-to-end customer journeys across service, claims, and digital touchpoints.
• Establish and govern Voice of the Customer programs, leveraging customer feedback, analytics, and operational insights to drive improvements.
• Define and monitor enterprise CX metrics including NPS, CSAT, Customer Effort Score, and journey-level performance indicators.
• Partner with leaders across operations, claims, marketing, digital, and HR to embed customer-centric behaviors, processes, and performance management across the organization.
• Lead enterprise initiatives that strengthen customer-centric culture and improve brand perception and loyalty. 

Qualifications

Required

• 12+ years of leadership experience in large-scale contact center or customer operations.
• Experience leading Quality Assurance, Workforce Management, and contact center technology governance functions.
• Proven experience managing multi-site and/or outsourced contact center operations.
• Strong analytics orientation with a KPI-driven operating discipline.
• Demonstrated success leading operational transformation initiatives at scale. 
• Bachelor’s degree or equivalent experience.

Preferred

• Personal Lines Property & Casualty insurance or regulated financial services experience.
• Experience integrating customer care and claims support operating models.
• Experience leading contact center platform modernization or technology migrations.

Leadership Profile

• Operational leader who can both run the business and transform it.
• Highly accountable with strong performance orientation.
• Data-driven decision maker.
• Effective cross-functional influencer and collaborator.
• Builds strong frontline leadership and organizational bench strength.
• Customer-focused while maintaining cost discipline and regulatory awareness.

Salary Range: $150,000 - $210,000 (with bonus eligibility)

Growe is a leading business advisory and services group in iGaming and Entertainment. We are creators of strategies that work and solutions that scale. Combining strategic vision with hands-on expertise, we help businesses navigate the fast-evolving industry, seize new opportunities, enter new markets, and achieve sustainable growth.

Our expertise spans across key areas: from business and brand strategy development to market research, marketing solutions, IT customization, organizational structuring, and talent management. We partner with our clients to turn challenges into competitive advantages, ensuring successful market entries and long-term global expansion.

At Growe, there are no limits to our ambitions! We boldly break stereotypes and strive for unparalleled achievements in an ever-changing industry. 

Are you ready to grow with us?

Growe welcomes those who are excited to:

• Work with high-risk and complex KYC cases independently; 

• Dive into KYC/AML activity, fraud prevention, and enhanced due diligence (EDD);

• Analyze customer verification data (IDs, proof of address, payment methods) and identify inconsistencies or manipulation;

• Influence risk processes and contribute to continuous improvements;

• Work in a rotating 5/2 schedule (09:00 – 18:00, EET);

• Collaborate with cross-functional teams (Risk, Compliance, Payments, Product).

We need your professional experience:

• 2 + years of experience in KYC/AML, compliance, fraud prevention, or EDD within fintech, gambling, or banking environments;

• Understand KYC/AML regulations and risk-based approaches;

• Experience working with KYC/AML tools and back-office systems (e.g., FairPlay or similar platforms);

• At least an intermediate level of English.

We appreciate if you have those personal features:

• Ownership, responsibility, adaptability;

• Strong analytical skills and attention to detail;

• Proactivity and focus on self-search solutions;

• Good communication and team player skills.

We are seeking those who align with our core values:

• GROWE TOGETHER: Our team is our main asset. We work together and support each other to achieve our common goals;

• DRIVE RESULT OVER PROCESS: We set ambitious, clear, measurable goals in line with our strategy and driving Growe to success;

• BE READY FOR CHANGE: We see challenges as opportunities to grow and evolve. We adapt today to win tomorrow.

What we offer:

• Medical insurance and financial aid;

• Benefit Cafeteria (compensation for the gym/stomatology/psychological service & etc.);

• 100 % paid sick leaves;

• Paid vacation;

• Annual salary review (based on performance);

• Quarter bonuses according to the company’s policy;

• Individual annual training budget which allows to visit paid conferences, training sessions, English lessons, workshops, etc.;

• Growe University (Leadership Programs, Knowledge sharing, Webinars, etc.);

• Personal development plan;

• Corporate events and team-building activities;

• Growe Care (Well-being Program).

The mission:

At Baubap, our Customer Success team raises technical support tickets that surface real issues impacting both our customers and the product. We’re looking for a Support Engineer to join our engineering team and independently own the investigation and resolution of these issues, with a strong focus on identifying and fixing root causes.

This role is designed for someone autonomous and execution-driven, who can move quickly from diagnosis to solution. You’ll work on a continuous stream of real operational problems, using support tickets as a direct signal to improve product quality, stability, and scalability. By resolving bugs and issues from the root and implementing backend fixes when needed. This role directly contributes to the long-term growth and reliability of the product.

The expected outcome:

• Recurring product issues identified through Customer Success tickets are resolved at the root cause, resulting in a sustained reduction of repeat incidents.
• Support tickets are consistently converted into concrete product and system improvements.
• Bugs and issues move efficiently from ticket to resolution, with minimal need for oversight or coaching.
• The product becomes progressively more stable and scalable, requiring less reactive support over time.

The day to day tasks:

• Investigate and resolve technical issues raised by the Customer Success team through support tickets and product bugs.
• Take ownership of fixing bugs and issues from the root cause, not just applying temporary workarounds.
• Analyze patterns in support tickets to identify recurring problems and systemic weaknesses.
• Design and implement backend solutions as needed to permanently resolve issues.
• Work with APIs, workflows, and internal systems to diagnose failures and improve reliability.
• Actively manage and coordinate stakeholders across Product, Customer Customer Success, Fincore, and Infrastructure to drive issues to resolution, align priorities, and ensure follow-through.
• Improve internal tooling, workflows, or integrations that support Customer Success operations.
• Document root causes, fixes, and learnings to reduce regressions and strengthen shared technical knowledge.

Why YOU should apply:

Previous experience:

• Experience working as a Support Engineer or in a similar technical support role.
• Hands-on experience with customer support platforms such as Zendesk, Zoho, Intercom, Front or similar.
• Experience supporting front-facing systems and understanding how customer-facing issues surface operationally.

Technical skills:

• Ability to develop and modify backend code to resolve bugs and issues.
• Experience working with PHP-based backends.
• Experience working with REST APIs and API integrations.
• Solid understanding of customer support platforms and their underlying workflows.
• Experience designing or modifying workflows and integrations via APIs.
• Experience working with relational databases and SQL.
• Familiarity with AWS-based environments.
• Experience using monitoring and error-tracking tools such as Datadog and Sentry.

What we can offer:

• Being part of a multicultural, highly driven team of professionals
• 20 vacation days / year + 75% holiday bonus (Prima Vacacional)
• 1 month (proportional) of Christmas bonus (Aguinaldo)
• Food vouchers
• Health & Life insurance
• Competitive salary

About Akuity

With the move to the cloud, Kubernetes has become widely adopted by DevOps and Platform Engineering teams, but it has also added complexity. While scaling Kubernetes at Intuit, the Akuity founders started building Argo CD in order to streamline the adoption of Kubernetes. Argo CD helps developers own, understand and deploy their K8s deployments via GitOps.

Today, Argo CD is the third most popular project in the CNCF (Cloud Native Computing Foundation) and is used by 70% of companies who are using Kubernetes in production. The list of Argo CD users includes companies like Intuit, BlackRock, Tesla, Major League Baseball, Peloton, and many more.

The team founded Akuity in 2021 to enable enterprises to ship software faster and more reliably with modern GitOps best practices. The Akuity Platform enables teams to manage the development and deployment across hundreds – if not thousands – of Kubernetes clusters from a single control plane. Trusted by top companies around the globe, the Akuity Platform provides the only end-to-end GitOps platform for the enterprises.

Our mission is to simplify the software delivery process so that DevOps and Platform Engineering teams can move fast, and deploy code effortlessly without the fear of breaking things.

The Opportunity

We're looking for a Director of Demand Generation to build and scale demand for a developer-first product. This role owns pipeline and revenue growth while respecting how developers actually discover, evaluate, and adopt tools—through education, community, and real technical value.

You'll lead strategy and execution across the full funnel, working closely with Product, Sales, and RevOps to drive pipeline and build durable revenue.

This is a hands-on leadership role with direct impact on how developers find us, trust us, and ultimately bring us into their organizations.

What You'll Do

Demand Strategy & Leadership

• Own demand generation strategy across self-serve and sales-assisted funnels
• Lead and grow a high-performing demand gen team (internal and agency)
• Partner with Sales and RevOps on ICP definition, segmentation, and pipeline targets

Developer-Centric Campaigns

• Build multi-channel programs for technical audiences, spanning paid search, paid social, webinars, events, and community and partner-driven initiatives
• Design and execute ABM programs targeting mid-market and enterprise accounts, with tailored campaigns for key personas and close coordination with SDRs and AEs

Analytics, Attribution & Optimization

• Own pipeline, revenue, and funnel reporting across all motions
• Measure and optimize CAC, CPL, pipeline velocity, and ROI through continuous experimentation
• Partner with RevOps to ensure clean data, accurate attribution, and scalable systems

Cross-Functional Collaboration

• Lead strategy and manage relationships across Paid, Social, and AEO/SEO agency partners
• Work closely with DevRel, Product, Sales, and Customer teams to support launches, GTM motions, and smooth handoffs across self-serve, SDR, and Sales workflows

What We're Looking For

Required

• 8–12+ years of B2B marketing experience with demonstrated ownership of demand generation strategy and execution
• Background in developer tools, infrastructure, API, or open-source companies
• Proven track record driving pipeline and revenue across PLG and hybrid GTM models, with a strong grasp of how technical audiences move from open-source adoption to paid commercial and enterprise
• Deep understanding of the customer journey, lifecycle marketing, and how to use data to drive decisions and optimize performance
• Analytical and data-driven, with the ability to thrive in ambiguous, fast-moving environments
• Hands-on experience with tools like HubSpot, Clay, CommonRoom, Gong, Claude

Why Join Us

• High visibility, real ownership, and strong executive partnership
• An exciting opportunity to shape the software delivery layer that powers the next generation of AI companies and infrastructure
• A motivated, passionate team that champions each other's success and shows up with genuine commitment
• Competitive compensation, benefits, and meaningful career growth

As an Underwriter at Splitero, you will make risk assessment decisions on applications for our Home Equity Investment (HEI) product, a modern alternative to traditional financing with no income requirements or monthly payments. In this pivotal role, you will analyze risk factors against our underwriting guidelines, policies, and procedures, and partner closely with our Processing team and homeowners to bring files to closing with clarity and purpose.

About the Job

• Own your pipeline from initial review through final approval, maintaining a consistent daily review cadence and meeting quality standards measured through regular QA review of your files.
• Identify the right conditions for each file: purposeful, proportionate, and defensible, and communicate the reasoning clearly to processors and homeowners.
• Ensure title to the property is free of restrictions, leases, liens, and other encumbrances, and identify the specific conditions needed to cure any title issues.
• Conduct thorough appraisal reviews, identifying value concerns, property condition flags, and comparables that may affect the investment decision.
• Review and analyze loan modifications to assess their impact on lien position, product features, and eligibility.
• Review trust documentation to confirm vesting, trustee authority, and compliance with Splitero guidelines.
• Monitor and approve that all conditions are met prior to funding.

The salary range for this position is $90,000 - $110,000 per year. Within the range, individual pay is determined by job-related skills, experience, and relevant education or training.

About You

• 3+ years of experience underwriting residential real estate or home equity products.
• Deep experience reviewing and analyzing credit reports, property title reports, appraisal reports, mortgage statements, deeds of trust, and recorded instruments such as loan modification agreements and UCC filings.
• Strong title curative knowledge: you understand what specific conditions are needed to resolve liens, encumbrances, and title exceptions, and you can explain the why clearly.
• Strong appraisal review skills, including the ability to identify value concerns, property condition issues, and unsupported comparables.
• Solid understanding of loan modifications, including their impact on lien position, product features, and how they factor into the underwriting decision.
• Trust review experience is a significant plus, with familiarity with trust vesting, trustee authority, and the documentation needed to confirm homeowner eligibility.
• A calibrated, purposeful approach to conditioning: you ask what each condition is curing, condition with precision, and can provide your reasoning to processors and sales in plain language.
• A collaborative communicator who sees processors and homeowners as partners and gives context with every condition, not just a list.
• A creative problem solver who approaches complex files with curiosity and finds ways to get homeowners across the finish line.
• Experience with loan processing systems or robust CRM systems such as Salesforce.
• Incredible attention to detail, ensuring accuracy and thoroughness in every aspect of your work.
• The ability to work efficiently and independently on your pipeline.
• Availability to work until 6pm PST strongly preferred
• Adaptability: Embraces change with resilience and positivity.
• Team Oriented: Prioritizes collaboration, inclusivity, and teammate support.

About Us

Millions of homeowners in today’s economy are sitting on substantial home equity they are unable to access due to rising interest rates and strict qualification requirements of traditional lenders. That means millions of homeowners can’t convert their hard-earned equity into cash to pay off debt, start a home renovation, or pad their retirement to better their lives.

Splitero co-founders Michael Gifford and David Zvaifler witnessed the problem firsthand throughout their real estate careers. They set out to create a win-win product that could help those homeowners access their home equity but not make monthly payments like traditional financing options. And thus, Splitero was born.

As part of our team, you will join our quest to revolutionize the real estate industry while helping families in need. We offer a suite of benefits designed to help you thrive in all areas of life.

• Fully Remote Team - Our remote-first culture allows us to hire the best people, regardless of location.
• OneTeam Culture - We foster a culture of transparency, innovation, and inclusivity, where every voice is heard and every team member is valued. We believe in celebrating our successes, doing the right thing, and helping each other so we grow as a team and as individuals.
• Generous Resources - We want to ensure you are set up to do your best work. In addition to a solid tech stack, and access to any WeWork location, you will receive a monthly cell and internet stipend.
• Premium Healthcare - We offer comprehensive healthcare plans for you and your family, which employees are eligible for on their first day.
• Flexible PTO and Parental Leave - We offer a generous PTO and encourage employees to take time off to recharge. We're proud to offer a parental leave policy that allows you to welcome your new addition without worry.

We are a workforce composed of individuals with diverse backgrounds, abilities, minds, and identities. In keeping with our commitment to inclusion, we will ensure that people with disabilities are provided reasonable accommodations. If reasonable accommodations are required when applying, interviewing, or performing the essential functions of this position, please contact People Operations, at peopleops@splitero.com.

Department: People Operations

Location: Remote

Who We Are

Impiricus is the first and only AI-powered HCP Engagement Engine. In 2025, Deloitte named Impiricus the #1 fastest growing company in North America for their prestigious Fast 500 list. Founded by a practicing physician and a senior pharmaceutical executive, Impiricus was created to transform how life sciences companies support physicians. We ethically connect HCPs to pharma resources, reduce go-to-market costs and accelerate patient access to the treatments they need.

With our unique access to the largest opted-in network of HCPs, their insights, and clinical expertise, we are the leading provider of AI technology and real-time channels that life science companies need to deliver clear, reliable, and evidence-based resources directly into the hands of HCPs. Guided by a council of 2000+ trusted HCP advisors, we ensure every interaction is clinically meaningful, ethically grounded and leads to better patient care.

Job Summary

As we continue to grow and scale, we are seeking a Talent Acquisition Intern to support and build foundational recruiting processes, tools, and programs across the organization. 

This internship is focused on recruiting operations, candidate experience, and talent programs. The ideal candidate is interested in recruiting, people operations, and communications, and is eager to gain hands on experience supporting and improving hiring practices within a fast paced organization.

Duties/ Responsibilities: 

• Support the design and execution of recruiting processes to improve candidate experience and hiring efficiency
• Assist with sourcing efforts including talent mapping, outreach, and pipeline development
• Help build and maintain recruiting resources including interview guides, scorecards, and hiring manager materials
• Partner with the TA team to operationalize and organize candidate tracking within the ATS
• Support coordination of interviews and ensure a seamless candidate experience
• Assist in building and maintaining a centralized knowledge base for recruiting processes and best practices
• Partner with People and Hiring Managers to collect and document Standard Operating Procedures and hiring workflows
• Contribute to employer branding initiatives including job postings, social content, and candidate communications

Experience:

• Interest in Talent Acquisition, Recruiting, People Operations, or HR. This is a great opportunity for a college senior, recent graduate, or someone looking to make a career shift!
• Strong communication and organizational skills
• Experience or interest in using tools such as ATS platforms, LinkedIn, or CRM systems
• Curiosity around candidate experience, employer branding, and hiring processes
• Ability to manage multiple priorities and work in a fast paced environment

Compensation:

This is a paid internship with an hourly rate of $25, with interns working up to 40 hours per week.

The program runs for 8 weeks and will be offered in two cohorts. Candidates may participate in the cohort that best aligns with their summer schedule.

Cohort 1: June 15, 2026 through August 7, 2026
Cohort 2: July 6, 2026 through August 28, 2026

Important Notice

To protect candidates, please note that all communication from our team will come directly from an @impiricus.com email address. We do not engage third party recruiters to schedule interviews for this role. If you receive outreach from anyone outside of our domain claiming to represent Impiricus, please disregard and let us know by forwarding the message to careers@impiricus.com

Impiricus provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

We are hiring an Enterprise Sales Director to lead and scale our Enterprise segment, focused on complex, high value multi-million dollar deals within Fortune 500 and global organizations. 

This role is ideal for a hands-on sales leader who has a proven track record of owning a true enterprise motion - navigating long sales cycles and complex multi-threaded deals - and has consistently leveraged MEDDPICC and value selling methodologies to drive deal quality, forecasting accuracy, and disciplined pipeline management.

You’ll be responsible for building a repeatable, data-driven sales engine across your globally dispersed team while executing long-term account strategies that drive revenue growth and deepen customer relationships. 

What You’ll Do

• Drive team revenue and performance, own team quota attainment by driving pipeline generation, meeting volume, and deal execution. 
• Support the globally distributed team’s pipeline generation efforts, including regular team PG days, managing outbound cadences, supporting marketing-driven ABM programs.
• Own and manage a strategic book of business, focusing on high-value Enterprise accounts. 
• Drive rigorous account planning and deal inspection, leading regular deal reviews to drive engagement and advance pipeline.
• Manage quarterly forecasts and hold the team accountable to forecast accuracy and pipeline coverage ratios.
• Lead complex deal negotiations involving multiple technical stakeholders, procurement, and legal teams.
• Use MEDDPICC to de-risk deals, improve win rates, and drive accurate forecasting.
• Build strong executive relationships, acting as a trusted advisor to enterprise clients.
• Collaborate cross-functionally with Product, Customer Success, and Marketing to drive adoption and retention.
• Use detailed data and reporting to continuously review the health of business including pipeline metrics, opportunity aging reports, and deal qualification criteria.
• Present business cases and ROI models to justify investment in our solutions.
• Develop deep industry expertise to anticipate market trends and customer needs.
• Drive thought leadership by participating in key industry events and conferences.

What We’re Looking For

• 10-15+ years of experience in B2B SaaS, including 8+ years leading Enterprise sales teams in complex, multi-stakeholder sales environments.
• Proven track record of driving team quota attainment and accurately forecasting revenue in long, complex sales cycles.
• Deep MEDDPICC expertise with a hands-on approach to inspecting deals, managing risk, and improving win rates.
• Demonstrated ability to lead Enterprise sales motions - navigating large buying groups and driving deal progression.
• Strong command of pipeline and performance metrics, using data to manage the business, identify gaps and opportunities, and maintain forecast accuracy.
• Proven track record of hiring A-level talent, with the ability to rapidly ramp new hires to achieve pipeline generation metrics and revenue targets. 
• Experience managing global accounts and large buying groups.
• Exceptional strategic thinking, problem-solving, and negotiation skills.
• Comfortable working with cross-functional teams to drive enterprise adoption.
• Background in cybersecurity, identity, analytics, or infrastructure SaaS is highly preferred.
• Role requires proficiency with macOS and comfort working fully remotely using tools such as Slack, Google Workspace, and Zoom. 

Compensation & Transparency

The base salary range for this role is $175,000 - $210,000 + Variable. We set standard ranges for all US roles based on function, level, and geographic location, benchmarked against similar stage growth companies. To comply with local legislation and provide greater transparency to candidates, we share salary ranges on all job postings regardless of desired hiring location. However, these ranges are specific to the hiring location and may differ within or outside the US. Final offer amounts are determined by multiple factors, including geographic location as well as candidate experience and expertise, and may vary from the amounts listed above.

At Qohash, we’re building a foundational pillar of Canada’s digital sovereignty. As AI adoption accelerates and data becomes a strategic national asset, we believe security must scale differently, without moving or copying data.

We seek bold, mission-driven individuals energized by meaningful impact, not incremental change. You thrive in high-stakes, fast-moving environments where policy, technology, and global expansion converge. You take ownership, embrace constructive conflict, and act with accountability even when the path isn’t fully defined.

We value people who combine technical depth with strategic clarity, leaders who pursue excellence, show resilience under pressure, and collaborate across disciplines to protect the world’s most sensitive data.

If you’re motivated to help build a sovereign, globally respected technology champion, read on:

Company culture is at our core

Our 5 core values are more than just words; they are a way of life for us. We know that companies with a strong culture and a higher purpose perform better in the long run.

Do our values speak to you?

• Pursuit of excellence - Data security companies that aren’t constantly improving every aspect of what they mean by ‘excellent’ shouldn’t exist.
• Resilience - Security is a marathon without a finish line. Our customers and employees must have the support they need.
• Mission focus - We are here to protect the world’s most sensitive data and create a safer digital future for all.
• Accountability - Trust is earned through actions, not blame or wishful thinking. Fulfill promises and take responsibility for mistakes.
• Embracing conflict - To reach consensus and problem-solve quickly, it’s important to communicate honestly and courageously.
  
  

Who you are

We are seeking a candidate who brings strong accountability to their work and thrives in a stakeholder-driven environment. You have exceptional attention to detail, superior organizational skills, and a deep curiosity for Quality and Automation. You are proactive, analytical, and excited about leveraging your experience to support a fast-moving and growing organization. This role is ideal for someone seeking to deepen their Quality and Automation expertise within a tech-driven startup environment.

You are a proactive QA Automation Lead who thrives in complex and non-standard environments. You own QA strategy, defining testing approaches and evolving automation frameworks without compromising reliability. You approach challenges with curiosity and precision, leveraging AI, automation, and a collaborative mindset to deliver impact at scale.

You embrace change in a fast-paced startup environment, stay calm under pressure, and bring a high level of organization and problem-solving to the table. You advocate for excellence in quality and understand that resilience in product quality is critical to maintaining customer trust.

What you will do

• Own the design and evolution of automated testing frameworks ensuring product reliability.
• Define and implement end-to-end, API, and local application testing strategies.
• Own test environment setup and maintenance.
• Lead defect identification, prevention, and resolution efforts.
• Collaborate with Engineering and DevOps to improve CI/CD through automation and performance testing.
• Identify gaps, propose solutions, and lead improvements to QA processes across the organization.
• Proactively communicate risks related to tools, technology, or testing processes as they arise.
  
  

What your resume shows

Must Haves

• A strong alignment with our core values (preference for those with genuine start-up, high growth, ser A, B, C or high velocity company experience)
• Reside in Quebec or Ontario
• 7+ years of QA experience across manual and automated testing
• 5+ years of experience with automated testing frameworks (e.g. Playwright, Selenium, Cypress)
• Demonstrated ability to adapt testing strategies when system constraints change (e.g., no UI, limited observability), and to propose viable alternative validation methods
• Solid programming knowledge (e.g., JavaScript, Bash) and willingness to expand these skills
• Proven ability to design and maintain test automation frameworks
• Strong communication with technical and non-technical stakeholders
• A proactive, continuous-learning mindset
• Bachelor’s or Master’s degree in Computer Science, Engineering, or equivalent professional experience

Nice to Haves

• Experience with browser-based and non-UI/system-level testing tools (e.g., Playwright, Cypress, Selenium, custom test harnesses, CLI-driven tests, API test frameworks)
• Strong experience testing headless local applications, background services, or agents (e.g., daemons, system services, sensors), including API-, CLI-, log-, or event-driven validation approaches
• Experience in a cybersecurity environment

What’s in it for you?

• Competitive salary range.
• Enjoy up to six weeks of paid time off annually, because we value your work-life balance.
• Comprehensive health benefits, including:
• Life insurance
• Short- and long-term disability
• Paramedical and telemedicine services
• Health Spending Account (HSA)
  
  

Qohash is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, colour, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by applicable law. A working proficiency in English is required for this position based on the company’s operational requirements. Only those candidates selected for interview will be contacted.

​​At Qohash, we’re building a foundational pillar of Canada’s digital sovereignty. As AI adoption accelerates and data becomes a strategic national asset, we believe security must scale differently, without moving or copying data.

We look for bold, mission-driven individuals who are energized by meaningful impact, not incremental change. You thrive in high-stakes, fast-moving environments where policy, technology, and global expansion converge. You take ownership, embrace constructive conflict, and act with accountability even when the path isn’t fully defined.

We value people who combine technical depth with strategic clarity, leaders who pursue excellence relentlessly, demonstrate resilience under pressure, and collaborate across disciplines to protect the world’s most sensitive data.

If you’re motivated by helping build a sovereign, globally respected technology champion, read on

Company culture is at our core

Our 5 core values are more than just words; they are a way of life for us. We know that companies with a strong culture and a higher purpose perform better in the long run.

Do our values speak to you?

• Pursuit of excellence — Data security companies that aren't constantly improving every aspect of what they mean by 'excellent' shouldn't exist.
• Resilience — Security is a marathon without a finish line. Our customers and employees must have the support they need.
• Mission focus — We are here to protect the world's most sensitive data and create a safer digital future for all.
• Accountability — Trust is earned through actions, not blame or wishful thinking. Fulfill promises and take responsibility for mistakes.
• Embracing conflict — To reach consensus and problem-solve quickly, it's important to communicate honestly and courageously.

Who you are

You are a marketing professional who has moved past the basics and is ready to take real ownership. You have worked in environments where you had to figure things out, deliver under pressure, and contribute beyond your job description. You bring ideas, flag problems early, and take accountability for outcomes, not just deliverables.

You are bilingual in English and French, written and spoken, and comfortable representing the Qohash brand in high-visibility contexts with clients, partners, and prospects. You thrive on-site at conferences and tradeshows: not just a strong planner, but someone who is energized by fast-paced, high-stakes environments.

You are genuinely curious about AI and actively experiment with new tools, not as a trend to follow, but as a way to work smarter, standardize processes, and raise the bar for everything the marketing team produces.

What you will do

Events

• Own end-to-end event coordination, budget tracking, logistics, booth design, material sourcing, and travel bookings
• Develop event briefs, coordinate stakeholder preparation, and execute pre-event content across channels in both English and French
• Be present on-site at events and own post-event operations, CRM attribution, follow-up coordination, and ROI reporting

Demand Generation & Campaigns

• Execute campaign assets as briefed by the Marketing Manager; email copy, ad creatives, social content, and landing page copy
• Monitor campaigns in HubSpot, LinkedIn Campaign Manager, Google Ads, and other active platforms; track and report on CPL, MQL, and conversion metrics
• Support email, LinkedIn, and ABM campaign execution; assist with A/B testing setup, performance monitoring, and documentation of learnings

Content & Social

• Own the social media calendar, coordinating all bilingual content, scheduling, and performance reporting
• Project manage content production: blogs, case studies, thought leadership; coordinating with internal SMEs and ensuring on-schedule publication
• Support product and feature launch campaigns by executing content and asset production based on briefs from the Marketing Manager

Reporting & Operations

• Maintain lead tracking and campaign attribution in HubSpot; ensure data hygiene and accurate reporting across campaigns
• Build and maintain regular performance reports covering events, demand gen, social, and email
• Maintain the master marketing calendar and support general marketing operations, such as merch, swag, client gifts, printing, and shipping logistics

What your resume shows

Must Haves

• 3-5 years of experience in B2B SaaS marketing
• Full professional bilingualism in English and French, written and spoken 
• Experience in leveraging AI tools to enhance productivity and streamline workflows 
• Proven track record managing events end-to-end and representing the brand directly with prospects and partners
• Proven ability to manage multiple marketing workstreams simultaneously with strong attention to detail
• Solid grasp of core B2B marketing metrics: CPL, MQL, conversion rate, event ROI
• A strong alignment with our core values and high-velocity company experience
• Bachelor's or Master's degree in Marketing, Communications, or equivalent professional experience

Nice to Haves

• Experience working in a cybersecurity company, familiarity with technical and security-conscious buyers
• Proficiency with HubSpot, LinkedIn Campaign Manager, Google Ads, or Google Analytics
• Basic design proficiency in Canva for producing or adapting event and campaign assets
• Preference for candidates resident in Quebec or Ontario

What's in it for you?

• Competitive salary range.
• Enjoy up to six weeks of paid time off annually, because we value your work-life balance.
• Comprehensive health benefits, including:
• Life insurance
• Short- and long-term disability
• Paramedical and telemedicine services
• Health Spending Account (HSA)

Qohash is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, colour, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by applicable law. A working proficiency in English is required for this position based on the company's operational requirements. Only those candidates selected for interview will be contacted.

At Automattic, our Happiness Engineers are the creators and protectors of the customer experience. We take this seriously – every Automattic employee, regardless of role, spends their first two weeks in support and does a one-week rotation annually.

Happiness Engineers introduce our customers to the possibilities of the open web. We teach, instruct, and solve technical problems so that our customers can achieve their publishing and commerce goals. We also advocate for our customers internally, to help build better tools and products to serve their ever-changing needs. 

You can read more about Automattic’s company values here. 

About the Job

As a Happiness Engineer (“HE”), you'll spend around six self-scheduled hours per day helping customers via email and live chat, with constant peer support through Slack. We're fully remote but communicate heavily – expect continuous interaction with both customers and teammates. HEs typically work 1-2 weekend days per month (with equivalent flex days off during the week). This is a snapshot of what the work looks like today, but customer service needs and norms are constantly evolving, and our daily work evolves with it, so your week might look quite different six months from now.  

Beyond customer support, you'll help elevate our entire customer experience by identifying problems before they arise, finding efficiency improvements, and piloting new services like onboarding calls. We want people who thrive on change and jump at new initiatives, plus those who love mentoring peers and making everyone around them better.

Our ideal hire has built a career in customer service and is genuinely motivated by having meaningful, substantive conversations with customers every single day. We’re looking for ambitious, motivated people who want to create a world-class experience every time our customers use our products.

Career Growth as a Happiness Engineer

We view support as a long-term career, not a stepping stone. Some of our most valued HEs have been here for a decade or more. We also strongly believe in growing and challenging our employees, and we promote internally for leadership (including senior leadership). In addition to leadership, Happiness work spans a broad range of functions, and new teams and roles are being introduced on a regular basis. In this role, you’ll have many opportunities to build new skillsets and to work on new initiatives with product, marketing, talent, data, and more. Our Happiness Engineers have transitioned to roles in every possible capacity, both within Happiness and all across Automattic.

What We’re Looking For

• WordPress and/or WooCommerce experience - While you don’t need to have a background in professional WordPress support, you do need hands-on experience beyond just building a couple of personal sites. Be specific about your background in your application.
• Customer support experience - You've worked in technical support, customer experience, or customer success, ideally with high-volume end users, and loved it.
• Initiative and impact - You've gone beyond daily tasks to improve things at your company, with measurable results. Boosted retention? Created efficient solutions? Delivered strategic insights? Tell us.
• Exceptional communication - You build trust with developers, agencies, enterprise clients, and non-technical users alike. Fluent English is required (multilingual is a bonus).
• Self-starter mentality - You're independent, you never miss deadlines, and you thrive in a high-autonomy environment. You learn on the job and manage your workload without heavy oversight.
• Unique expertise - Whether you're a deeply technical troubleshooter, eCommerce expert, experienced leader, or operational genius, tell us how your background makes you perfect for this role. We value diverse experiences!
• AI fluency - You actively use AI tools to do better work, not just as a search engine. You've moved beyond prompting into building workflows, automations, or tools that create real value — for yourself or others. Whether you've shipped a Claude Code project, designed team-level processes around AI, or done something in between, you understand that AI is changing how we work.

Salary range: $40,000-$68,000 USD - Please note that salary ranges are global, regardless of location, and we pay in local currency. We are searching for high-caliber candidates with the skills and qualities to have a net positive for Automattic. Pay will reflect the potential contribution and the impact you can bring, which may, in some cases, go beyond the range stated. 

We’re pleased to offer a straightforward, competitive base salary, providing financial clarity without complex variable components. This isn’t your typical work-from-home job: we are a fully-remote company with an open vacation policy. To see a full list of benefits by country, consult our Benefits Page. And check out these links to learn more about How We Hire and What We Expect from Ourselves. #LI-DNI

About the Role

Impact You'll Have

• Through your interactions with individual customers, you will help improve our product for everyone.
• Your work will play a crucial role in ensuring our customers' success and the continued effectiveness of their integration with Metronome.
• The Metronome team is more well-rounded because you bring your unique personality to work and help create an inclusive fun environment focused on helping our customers get the most value out of Metronome.

Qualifications

• 2+ years of work experience in a B2B customer-facing technical support organization or in engineering
• Experience working closely with engineering teams and providing technical feedback on customer issues
• Ability to debug and triage bugs and escalations from customers
• Can communicate technical capabilities of the product to customers
• Experience writing scripts or internal tools using APIs, and functional knowledge of SQL
• Strong written and verbal communication skills, with the ability to break down complex technical concepts clearly
• A mindset of customer empathy and ability to solve challenging problems

Bonus points

• Experience as an early or founding member of a support team, including building processes from scratch
• Startup experience and familiarity with scaling a support team
• Programming experience in one or more of Typescript, Python, or Ruby
• You have worked on modern enterprise software which is business critical
• Experience creating knowledge base articles and internal documentation
• Familiarity with at least one ticketing system, such as Pylon, Zendesk, Front, or similar

Nozomi Networks is seeking a highly skilled and detail-oriented Financial Systems Manager to join our Enterprise Applications team. The ideal candidate will have 3-7 years of techno-functional NetSuite experience, preferably with a consulting background. Position will require experience with the NetSuite Advanced Revenue Module. Some Salesforce experience is preferred but not required.

In this role you will:

• Manage NetSuite ERP: Oversee the administration, configuration, and optimization of our NetSuite ERP platform and integrated financial applications (e.g. Avalara, Stripe, Zip).
• Administer NetSuite Advanced Revenue Module: Configure and optimize NetSuite’s Advanced Revenue Module, ensuring compliance with revenue recognition standards.
• Cross-Departmental Collaboration: Work closely with various departments (e.g. Accounting, AR/AP, Supply Chain) to streamline processes and ensure seamless integration with our Salesforce CRM platform, our 3PLs, and Nozomi production applications.
• Process Documentation: Create and maintain detailed process documentation in our SharePoint knowledgebase, ensuring clarity and accessibility for all stakeholders.
• Data Management and Governance: Monitor and manage application data cleanliness; maintain accurate record and field definitions in our Data Dictionary.
• Training and Support: Train and support end-users on NetSuite functionality and ERP processes.

To be successful in this opportunity, you will have:

• Experience: 3-7 years of experience with NetSuite, including hands-on experience with the NetSuite Advanced Revenue Module.
• Attention to Detail: You should be obsessed with clean data, clear documentation, and maintaining a healthy ERP platform in accordance with NetSuite best practices.
• Documentation Skills: Ability to generate clear process documentation and distribute to users via our SharePoint knowledgebase.
• Collaboration: Excellent interpersonal and communication skills, with a proven ability to work effectively across departments.
• Technical Aptitude: Proven ability to quickly learn, manage, and troubleshoot new applications across the enterprise applications landscape.

#LI-Remote

#LI-AF1

Role Summary

We are seeking a Director of Shopper Marketing to serve as the strategic architect and single-threaded owner of retail marketing efforts across key accounts.

This is a senior leadership role responsible for owning account-level strategy, calendars, budgets, and overall chain performance, while acting as the central point of alignment between Sales, Marketing, and our retail partners.

They will also play a critical role in building a Shopper Marketing Center of Excellence, structured to support different retail formats (Small Format, Large Format, Club), mirroring the evolution of our sales organization.

What You’ll Do

Account Ownership & Strategy

• Serve as the primary owner of shopper marketing across key retail accounts
• Define macro strategy for how marketing drives performance within each chain
• Align shopper marketing efforts with broader commercial priorities (distribution, velocity, promotions)

Budget Stewardship & Investment Strategy

• Own and manage shopper marketing and trade-related budgets by account and channel
• Determine how and where to invest to maximize return across:
• Price / promotion / discounting
• Retail media and digital programs (in partnership with Growth)
• Maintain full accountability for ROI and overall performance

Account Planning & Calendar Leadership

• Build and manage annual and quarterly account-specific marketing calendars
• Ensure alignment with:
• Retailer priorities and programming windows
• Brand initiatives and innovation launches
• Sales objectives

Cross-Functional Leadership & Resource Allocation

• Act as the quarterback across functions, ensuring the right teams are engaged:
• Growth Team- retail media, search, eCommerce, marketplace activation (execution arm)
• Creative / Brand- account-specific creative and messaging
• Category Management- insights, data storytelling, sell-in support
• Sales Teams- alignment to account priorities
• Mobilize resources effectively- own the “what” and “why,” while teams execute the “how.”

Sales Enablement

• Partner closely with Commercial teams to translate brand strategy into account-specific programming
• Support priority customers including Walmart, Kroger, Albertsons, HEB, Sheetz, Circle K, and others
• Equip sales teams with clear, compelling shopper-driven plans that drive incremental growth

Retailer Relationship Leadership

• Build deep relationships with retailer marketing, retail media, and buying teams
• Elevate Lucky Energy from vendor to strategic partner
• Increase marketing penetration and influence within key accounts

Performance Ownership

• Own total chain-level performance from a shopper marketing perspective
• Continuously evaluate:
• What’s working
• What’s not
• Where to reallocate investment
• Partner with Growth to stay informed on media and eCommerce performance across platforms like:
• Walmart Connect, Walmart.com
• Roundel (Target), Kroger Precision Marketing
• Other retailer ecosystems

Org Building: Shopper Marketing Center of Excellence

• Build and scale a Shopper Marketing function aligned to retail formats:
• Small Format (C-store)
• Large Format (Grocery / Mass)
• Club, Drug, Value, FSOP, Military, and more!
• Establish best practices, frameworks, and ways of working that create consistency and scalability

What Success Looks Like

• Clear ownership and accountability for shopper marketing across all key accounts
• Strong budget discipline and smarter investment allocation driving measurable results
• Deeper retailer relationships, shifting Lucky Energy into a true strategic partner role
• Increased marketing penetration and influence within top-tier accounts
• Seamless cross-functional execution, with clear roles between Shopper and Growth
• A fully built and scalable Shopper Marketing organization supporting multiple retail formats
• Measurable impact on chain-level performance and overall revenue growth

What We’re Looking For

• 10+ years of experience in shopper marketing, customer marketing, or retail/account marketing within CPG
• Proven experience owning account-level strategy, budgets, and performance
• Strong people leadership experience, including building and scaling teams
• Deep understanding of the sales-marketing interface and how to drive alignment across functions
• Experience working with major retailers such as Walmart, Kroger, Target, Circle K, Albertsons, HEB, etc.
• Strong strategic relationship management skills, with experience navigating retailer marketing ecosystems
• Ability to operate as both a strategic thinker and operational leader

Wavelo is a SaaS business on a mission to make telecoms a breeze.

We provide flexible software that modernizes how communication service providers (CSPs) do business, helping them drive more value, focus on customer experience, and scale their operations faster.

As part of Tucows (NASDAQ:TCX, TSX:TC)—one of the world’s largest Internet services companies—Wavelo is backed by outstanding resources and talent. We embrace a people-first philosophy that is rooted in respect, trust, and flexibility. We believe that whatever works for our employees is what works best for us. It’s also why the majority of our roles are remote-first, meaning you can work from anywhere you can connect to the Internet!

The work we do genuinely changes lives. If this sounds exciting, we’d love to hear from you! 

About the opportunity

We are seeking a Telecom Solutions Architect to serve as a trusted technical and business partner to our customers - understanding the requirements, aligning Wavelo’s solutions to their environments, and driving successful outcomes across the full engagement cycle. This role is designed to become a true trusted partner to customer business and IT groups. This role will participate in solution development, proposal generation and post-contract implementation.

In this role, you will work with Sales and account teams to create effective solutions for customers in the context of their specific environments, technical architectures and business objectives. Success at our company is defined not only by the attainment of business goals but also by our culture, diversity, and many dynamic, cross-functional teams, so we value authenticity, ownership, and the ability to deliver in collaboration! We're looking for candidates from a range of backgrounds who know how to get things done.

Job Duties

• Work collaboratively with Sales teams, Customer Success, Professional Services teams and Product Management to create customer specific solution proposals and support the sales and contracting process.
• Participate in customer facing discussions and presentations of the solution to instill confidence with the customer both in the proposed solution and in Wavelo’s ability to deliver.
• Remain engaged through implementation to adjust solution components as needed and maintain strong customer relationships throughout the delivery cycle.
• Collect and analyze feedback from customers, partners and other teams to inform and shape requirements, features for broader solutions.
• Participate in ongoing account “farming” for add-on opportunities.
• Champion customer needs across internal teams - including Marketing, Engineering, and Customer Support - to continually represent and refine potential solutions.
• Provide Industry knowledge for how we can best position our products and services in a highly competitive marketplace.

Knowledge, Skills and Abilities

Need to Have

• Broad knowledge of Telecom BSS/OSS architectures and solutions including emerging trends such as Agentic AI and 5G monetization strategies.
• Passion for understanding customer needs and the ability to pair this knowledge with solid data and outstanding design to elegantly resolve problems.
• Strong analytical and quantitative skills with the ability to use data and metrics to back up assumptions, evaluate outcomes and challenge conventional wisdom.
• Ability to lead, preferably with a consensus-based approach, and deliver in a matrix organization with multiple stakeholders.

Nice to have

• Self-starter with a results-oriented work style; strong ability to work independently.
• Demonstrates intellectual curiosity and the desire to learn new things, techniques and technologies.
• Excellent organizational, prioritization and communication skills, with a high level of attention to detail
• Ability to adapt communication style and language to meet the audience’s level of understanding.
• Strong creative thinking skills and an aptitude for effectively problem-solving, even under pressure.
• Proficiency in analytics, data management and dashboarding/reporting.
• Spanish language proficiency is a strong asset, particularly for supporting customer engagements in Spanish-speaking markets.

Qualifications Required

• Ideally, 10+ years of experience developing and deploying BSS/OSS solutions within the mobile app, web or telecom environment
• Background in software development and program management is preferred
• Experience with Agile software development methodologies and the ability to comfortably describe related technical concepts and capabilities

The base salary range for this position is $157,000 – $175,000 USD for US residents OR $146,000 – $162,000 CAD for Canadian residents. Other countries will differ. Range may vary on a number of factors including, but not limited to: location, experience and qualifications. Tucows believes in a total rewards offering that includes fair compensation and generous benefits. Learn more about Tucows Benefits.

Want to know more about what we stand for? At Wavelo and Tucows we care about protecting the open Internet, narrowing the digital divide, and supporting fairness and equality.

We also know that diversity drives innovation. We are committed to inclusion across race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status or disability status. We celebrate multiple approaches and diverse points of view.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request an accommodation.

We use AI-enabled tools throughout our recruitment process to help us work more efficiently and consistently. These tools support our hiring teams by organizing and reviewing information, while final hiring decisions are always made by people.

Tucows and its subsidiaries participate in the E-verify program for all US employees.

Learn more about Tucows, our businesses, culture and employee benefits on our site here.

Wavelo is a SaaS business on a mission to make telecoms a breeze.

We provide flexible software that modernizes how communication service providers (CSPs) do business, helping them drive more value, focus on customer experience, and scale their operations faster.

As part of Tucows (NASDAQ:TCX, TSX:TC)—one of the world’s largest Internet services companies—Wavelo is backed by outstanding resources and talent. We embrace a people-first philosophy that is rooted in respect, trust, and flexibility. We believe that whatever works for our employees is what works best for us. It’s also why the majority of our roles are remote-first, meaning you can work from anywhere you can connect to the Internet!

The work we do genuinely changes lives. If this sounds exciting, we’d love to hear from you! 

About the opportunity

We are seeking a Telecom Solutions Architect to serve as a trusted technical and business partner to our customers - understanding the requirements, aligning Wavelo’s solutions to their environments, and driving successful outcomes across the full engagement cycle. This role is designed to become a true trusted partner to customer business and IT groups. This role will participate in solution development, proposal generation and post-contract implementation.

In this role, you will work with Sales and account teams to create effective solutions for customers in the context of their specific environments, technical architectures and business objectives. Success at our company is defined not only by the attainment of business goals but also by our culture, diversity, and many dynamic, cross-functional teams, so we value authenticity, ownership, and the ability to deliver in collaboration! We're looking for candidates from a range of backgrounds who know how to get things done.

Job Duties

• Work collaboratively with Sales teams, Customer Success, Professional Services teams and Product Management to create customer specific solution proposals and support the sales and contracting process.
• Participate in customer facing discussions and presentations of the solution to instill confidence with the customer both in the proposed solution and in Wavelo’s ability to deliver.
• Remain engaged through implementation to adjust solution components as needed and maintain strong customer relationships throughout the delivery cycle.
• Collect and analyze feedback from customers, partners and other teams to inform and shape requirements, features for broader solutions.
• Participate in ongoing account “farming” for add-on opportunities.
• Champion customer needs across internal teams - including Marketing, Engineering, and Customer Support - to continually represent and refine potential solutions.
• Provide Industry knowledge for how we can best position our products and services in a highly competitive marketplace.

Knowledge, Skills and Abilities

Need to Have

• Broad knowledge of Telecom BSS/OSS architectures and solutions including emerging trends such as Agentic AI and 5G monetization strategies.
• Passion for understanding customer needs and the ability to pair this knowledge with solid data and outstanding design to elegantly resolve problems.
• Strong analytical and quantitative skills with the ability to use data and metrics to back up assumptions, evaluate outcomes and challenge conventional wisdom.
• Ability to lead, preferably with a consensus-based approach, and deliver in a matrix organization with multiple stakeholders.

Nice to have

• Self-starter with a results-oriented work style; strong ability to work independently.
• Demonstrates intellectual curiosity and the desire to learn new things, techniques and technologies.
• Excellent organizational, prioritization and communication skills, with a high level of attention to detail.
• Ability to adapt communication style and language to meet the audience’s level of understanding.
• Strong creative thinking skills and an aptitude for effectively problem-solving, even under pressure.
• Proficiency in analytics, data management and dashboarding/reporting.
• Spanish language proficiency is a strong asset, particularly for supporting customer engagements in Spanish-speaking markets.

Qualifications Required

• Ideally, 10+ years of experience developing and deploying BSS/OSS solutions within the mobile app, web or telecom environment
• Background in software development and program management is preferred
• Experience with Agile software development methodologies and the ability to comfortably describe related technical concepts and capabilities

The base salary range for this position is $157,000 – $175,000 USD for US residents OR $146,000 – $162,000 CAD for Canadian residents. Other countries will differ. Range may vary on a number of factors including, but not limited to: location, experience and qualifications. Tucows believes in a total rewards offering that includes fair compensation and generous benefits. Learn more about Tucows Benefits.

Want to know more about what we stand for? At Wavelo and Tucows we care about protecting the open Internet, narrowing the digital divide, and supporting fairness and equality.

We also know that diversity drives innovation. We are committed to inclusion across race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status or disability status. We celebrate multiple approaches and diverse points of view.

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Why Join Selkirk Sport?

• Lead brand design for the #1 brand in pickleball—an industry on the rise.
• Work on high-impact projects seen by millions.
• Collaborate with a fast-moving, innovative brand design team.
• Enjoy a high-energy work environment where your ideas shape the future of the sport.
• Competitive salary, benefits, and opportunities for growth.

Why Join Selkirk Sport?

• Lead brand design for the #1 brand in pickleball—an industry on the rise.
• Work on high-impact projects seen by millions.
• Collaborate with a fast-moving, innovative brand design team.
• Enjoy a high-energy work environment where your ideas shape the future of the sport.
• Competitive salary, benefits, and opportunities for growth.

Role Overview

As a Founding Senior Customer Engineer at Federato, you’ll be a hands-on in helping insurance carriers and MGUs realize the full power of RiskOps. You’ll partner with Sales to lead technical discovery, solution design, and demo delivery. You’ll also co-create the systems, tools, and content that drive our early SE motion.

What You'll Be Doing

• Own technical sales engagements from discovery through close
• Deliver tailored, high-impact demos focused on business outcomes
• Translate customer workflows into Federato configurations — including quoting, rating, endorsements, and portfolio optimization
• Lead RFP and security questionnaire completion in collaboration with Product and Security teams
• Build and maintain reusable demo environments reflecting target customer segments
• Develop onboarding materials, configuration libraries, and example rating logic
• Partner with the Manager, Pre-Sales and Product Marketing to refine messaging frameworks and technical collateral
• Co-define and continuously improve the pre-sales lifecycle (discovery, solutioning, handoffs, etc.)
• Contribute to shared team assets like:
  • Discovery playbooks
  • Configuration scopes and success criteria templates
  • Demo setup guides and walkthroughs
• Collaborate with Product and Engineering to align roadmap with customer pain points
• Surface recurring objections and product gaps with clarity and context
• Provide post-sale context to Implementation & Customer Success

Who We Hope You Are

• 6–10+ years in technical pre-sales, solutions engineering, or technical consulting
• Hands-on experience in demos, architecture design, and enterprise sales support
• Strong insurance domain knowledge (or curiosity to learn quickly)
• Familiarity with policy lifecycle management, rating, quoting, and underwriting systems
• Ability to communicate technical value to both execs and practitioners
• Coding competence in Javascript and SQL
• Up to 30% Travel

An overview of this role

As a Staff Forward Deployed Engineer at GitLab, you will work at the intersection of customer outcomes, product direction, and hands-on engineering. This role is focused on strategic accounts in the AMER region, where you will help customers adopt GitLab and the GitLab Duo Agent Platform in complex enterprise environments, including self-managed, regulated, and constrained deployments. You will guide deep technical discovery, design practical adoption paths, and build reusable solutions that help customers move from early platform use into broader CI/CD, security, compliance, and AI-enabled workflows.

This is not a traditional consulting role centered on one-off delivery. Instead, you will use customer issues to create durable technical assets, shape architecture patterns, and influence upstream product and engineering decisions when field needs point to a broader solution. Your work will help reduce time to value for strategic customers while improving how GitLab scales adoption across similar environments.

Some examples of our projects:

• Building a regulated-environment deployment accelerator for GitLab Duo Agent Platform in self-managed or constrained environments
• Authoring reusable reference architectures for AI Gateway, identity, runners, network boundaries, model connectivity, and governance controls

What you’ll do

• Conduct deep technical discovery in selected strategic accounts to assess platform readiness, evaluate constraints, and identify high-value adoption opportunities across GitLab and GitLab Duo Agent Platform.
• Lead architecture and delivery design for complex enterprise environments where platform migration, regulated requirements, and product boundaries intersect.
• Partner with customer stakeholders and GitLab account teams to prioritize use cases based on business impact, technical feasibility, repeatability, and long-term platform value.
• Design and build bounded proofs, prototypes, deployment patterns, and reusable accelerators across source code management, CI/CD, security, compliance, and AI-enabled workflows.
• Architect self-managed and enterprise deployments, including runners, access controls, network boundaries, observability, AI Gateway, model connectivity, and governance controls.
• Turn recurring field patterns into reusable assets such as runbooks, templates, design notes, technical guidance, product briefs, and reference architectures that can be used across accounts.
• Contribute code, technical designs, or architecture changes when strategically necessary, in partnership with product and engineering, to address blockers that should be solved upstream.
• Travel as needed for strategic customer engagements, architecture workshops, and team coordination, with expected travel up to 50%.

What you’ll bring

• Experience in software engineering, platform architecture, forward deployed engineering, technical consulting, or similar customer-facing engineering roles.
• Strong software engineering fundamentals, including the ability to read, reason about, and contribute to production systems, ideally with experience in Ruby on Rails and/or Go.
• Strong systems design and software architecture skills, with experience evaluating APIs, asynchronous workflows, CI/CD systems, security boundaries, scalability, and operational tradeoffs.
• Hands-on experience with GitLab CI/CD, pipeline design, YAML, runners, and GitLab APIs.
• Experience with infrastructure as code and enterprise deployment tooling such as Terraform, Ansible, Helm, or similar approaches.
• Working knowledge of large language models, agentic patterns, tool orchestration, and the practical limits of AI systems in production environments.
• A track record of creating reusable technical assets that outlive a single engagement, along with strong written and verbal communication skills for technical design and architecture guidance.
• Comfort leading conversations with senior stakeholders across security, compliance, engineering, platform, and business teams, especially in ambiguous enterprise environments.

About the team

The Staff Forward Deployed Engineer works closely with teams across Customer Success, Solutions Architecture, product, and engineering to solve hard adoption problems in enterprise customer environments. We focus on high-leverage technical work for strategic customers, especially when standard approaches do not fully fit the environment or the adoption challenge.

We are especially valuable in situations where self-managed deployment models, security and compliance requirements, migration complexity, or AI platform adoption create barriers that standard approaches do not fully address. Success on our team comes from strong technical judgment, a bias for reuse, and the ability to balance immediate customer needs with long-term platform impact. 

The Opportunity 🚀

As VP, Small Business Sales, you will own and scale Carrot’s SMB revenue engine.

This is not a maintenance role. It is a build-and-scale leadership opportunity with meaningful visibility across the business. You will shape the strategy, structure, operating rhythm, and execution model for one of Carrot’s most important growth segments.

You will lead a team of SMB sales representatives and work closely with Marketing, Revenue Operations, Product, Customer Success, Finance, and other Sales leaders to sharpen our go-to-market approach, strengthen our broker and consultant ecosystem, improve conversion, and create a repeatable path to revenue growth.

You will also be a key voice in executive-level customer conversations, helping position Carrot with HR, Benefits, Finance, and C-suite stakeholders who are making important decisions about how to support their people.

The right leader will bring strong commercial judgment, a builder’s mindset, operational discipline, and the ability to inspire teams to do ambitious, meaningful work.

What You’ll Own 💼

In this role, you will:

• Develop and execute the SMB sales strategy to consistently achieve or exceed revenue goals.
• Lead, coach, and scale a team of approximately 8–10 SMB sales representatives.
• Build a high-performance culture rooted in clarity, accountability, strong coaching, and continuous improvement.
• Design and operationalize the SMB sales engine, including forecasting, pipeline management, deal strategy, performance inspection, and sales cadence.
• Establish clear KPIs, operating rhythms, and leading indicators that drive consistent execution.
• Engage directly in strategic customer conversations with HR, Benefits, Finance, and executive stakeholders.
• Lead or support complex, multi-threaded deals when executive presence or strategic support is needed.
• Strengthen relationships with brokers, consultants, and channel partners who influence employer buying decisions.
• Own forecasting accuracy, pipeline visibility, and business performance for the SMB segment.
• Partner cross-functionally to improve messaging, pricing, packaging, enablement, and go-to-market effectiveness.
• Bring structured market feedback into Product and Marketing to influence roadmap, positioning, and buyer engagement.
• Help define what excellent SMB sales execution looks like at Carrot as the business continues to scale.

What Success Looks Like 📈

In your first 12–18 months, you will have:

• Built a predictable, scalable SMB sales engine with clear operating discipline.
• Established a repeatable path to SMB revenue growth.
• Improved team performance through stronger coaching, clearer expectations, and better execution.
• Strengthened Carrot’s presence with SMB buyers, brokers, consultants, and benefit influencers.
• Increased forecasting discipline, pipeline visibility, and leadership confidence in segment performance.
• Identified opportunities to improve packaging, positioning, and sales effectiveness.
• Helped define how Carrot wins in SMB for years to come.

About You ✨

You are a sales leader who knows how to build. You bring the discipline to run a strong business, the creativity to shape a growing market, and the leadership presence to inspire a team through scale.

You likely have:

• 8–10+ years of sales experience, including meaningful sales leadership experience.
• A track record of leading, coaching, and developing high-performing sales teams.
• Experience owning measurable revenue targets and driving consistent performance.
• Success selling complex, multi-stakeholder solutions to HR, Benefits, People, Finance, Healthcare, or executive buyers.
• Strong executive presence and confidence engaging senior decision-makers.
• Experience building or scaling a sales motion, not only managing an established one.
• Strong forecasting discipline and a data-driven approach to pipeline, performance, and team management.
• Comfort operating in a fast-moving, high-growth environment where strategy and execution happen in parallel.
• Experience working with brokers, consultants, channel partners, or other influencers in the sales process.

Nice to Have ⭐

While not required, we would be especially excited if you bring:

• Experience selling employer-sponsored healthcare, benefits, fertility, family-forming, hormonal health, or digital health solutions.
• Experience scaling or transforming a sales segment in a high-growth company.
• Familiarity with fully insured and self-funded employer benefit models.
• Experience building repeatable sales motions in SMB, mid-market, or benefits-driven markets.

Why This Role Matters 🧡

This role sits at the intersection of mission, market opportunity, and business growth.

The SMB segment represents a meaningful opportunity to expand access to Carrot for more employers and more employees. Many smaller organizations want to offer best-in-class benefits but need a partner who can make the buying process clear, scalable, and actionable.

As VP, Small Business Sales, you will help build that path.

You will have the opportunity to shape a growth engine from the ground up, influence how Carrot shows up in the market, develop a high-performing team, and create lasting impact for employers and families.

Interview Process 🤝

We take hiring seriously and believe a structured, transparent process helps both sides make the right decision.

For this role, you can expect:

1. Intro Call with Recruiting — 30 minutes
2. 3 -Minute Video Pitch 
3. Sales Leadership & HRBP Panel — 45 minutes
4. Cross-functional Panel — 45 minutes
5. Hiring Manager Interview — 45 minutes

Throughout the process, we will share context on the team, business strategy, expectations, and what success looks like. We encourage candidates to use each step to evaluate whether Carrot and this role are the right fit for their career, leadership style, and goals.

Why Candidates Join Carrot 🌍

Carrot offers the opportunity to do commercially meaningful work in service of a deeply human mission.

Our leaders are empowered to build and shape how we scale. We value ownership, thoughtful execution, collaboration, and long-term thinking.

Highlights include:

• A high-trust, high-ownership culture where leaders are empowered to build and scale.
• A mission-driven business with meaningful market demand and real-world impact.
• Competitive equity with a long-term focus on value creation.
• Flexible Time-Off. Actively promote healthy time off habits to ensure people are actually disconnecting and recharging.
• Comprehensive parental leave and family-forming support for employees and their families.
• A modern, flexible work environment designed to support productivity, collaboration, and balance.
• The opportunity to help expand access to care for people navigating fertility, family-forming, and hormonal health journeys.

Compensation 💰

Carrot offers a holistic Total Rewards package designed to support employees in all aspects of life inside and outside of work. This includes health and wellness benefits, retirement savings plans, short- and long-term incentives, parental leave, family-forming assistance, and more.

The starting base salary for this role is $185,000–$200,000, with actual compensation varying based on experience, skills, and job-related factors. Certain roles are eligible New Hire Stipend, Coworking Stipends and Productivity Stipends.

Fraud and Security Notice 🔒

All communication regarding job opportunities at Carrot will come exclusively from an @get-carrot.com email address. If you receive messages from any other domain, please disregard them and report the incident to securityreporting@get-carrot.com.

What We Do 

Every enterprise buys things: equipment, raw materials, services, software. But finding suppliers still runs on email chains, spreadsheets, and fragmented systems. It's slow, inconsistently applied, and difficult to scale. Fairmarkit helps enterprises like BP, Boeing, and Snowflake source smarter and spend better. Our autonomous sourcing platform puts AI agents to work across every category of spend. The result: up to 86% purchasing acceleration and 11% of savings, a direct boost to the bottom line.

The Role

Procurement leaders learn about new technology from peers at conferences, around roundtable dinners, and in the rooms where practitioners get honest with each other. This role owns those rooms.

As our Field & Events Marketing Manager, you'll run Fairmarkit's full external presence: industry conferences, speaking opportunities, hosted field events, Customer Advisory Boards, and virtual programs. This is a hands-on role with real ownership — and a real pace. We run multiple events every month, big and small, and this person keeps all of it moving. 

You'll manage logistics and budget, order swag, coordinate speaking submissions, prepare teams, and still have a point of view on what's worth doing. That point of view extends to content: you'll collaborate with the team on what gets said on stage, in invitations, and in follow-ups, and you'll have real taste for what resonates with a procurement audience. AI-native efficiency isn't optional here; it's how you do the job well.

What You'll Do

• Own the annual events calendar: selection, prioritization, and budget allocation across industry conferences, regional field events, and virtual programs
• Partner with content and demand gen on event programming and messaging: you have a strong point of view on what procurement audiences actually find valuable, and you bring that into every agenda, speaker brief, and post-event touchpoint
• Plan and execute Customer Advisory Boards and customer roundtables with Customer Success end-to-end, from invitations through post-event follow-up
• Build and manage the speaking engagement pipeline: identify opportunities, coordinate submissions, and prep executives and customers for the stage
• Drive pre- and post-event promotion with demand generation: email, social, content sequencing
• Plan our annual event and 3-4 smaller, hosted Fairmarkit field events per year, including venue sourcing, vendor management, run-of-show, and attendee experience
• Handle all logistics: registration, vendor contracts, swag ordering, booth operations, travel coordination
• Use AI tools actively to streamline planning, personalize outreach, and move faster than a team twice your size; we’ll support with the tools you need! 
• Track event-attributed pipeline and report results to the Head of Revenue Marketing

What You'll Bring

• 5+ years of B2B field or event marketing experience in enterprise SaaS or technology
• A track record running events at every scale, from intimate executive dinners to 10,000-person industry conferences
• AI-native working habits: you reach for AI tools first and keep finding new ways to use them
• Real energy for the work: outgoing, comfortable in rooms full of strangers, genuinely enjoy representing a brand in the wild
• Strong project management instincts; you run a tight ship without making it feel that way
• Experience coordinating speaking programs and working with executive stakeholders
• Proficient with Marketo, Salesforce, ON24, or similar tools.
• Ability to travel up to 25–30% of the time

Huge bonus: procurement or procuretech experience. If you've worked in procurement, marketed to CPOs and sourcing leaders, or know tools like SAP Ariba, Coupa, or Workday Sourcing, you'll hit the ground running. We sell to a specific, tight-knit community, and knowing it from the inside changes everything.

Life at Fairmarkit

We're a remote-first team that's built culture intentionally. People here stay because the work is genuinely interesting, the mission has real stakes, and the team pulls together. Here's what that looks like in practice:

• Remote-first, flexible work
• Competitive and equitable pay + equity
• Strong benefits and wellness program
• Work-from-home stipend
• Real growth and development opportunities
• Direct ownership and impact from day one

Procurement is one of the last major enterprise functions being transformed by AI. We're the ones doing it, and this role is in the middle of it.

Compensation

For this role you need to reside in one of the following states: California (CA), Colorado (CO), Florida (FL), Georgia (GA), Illinois (IL), Indiana (IN), Maryland (MD), Massachusetts (MA), Montana (MT), New Hampshire (NH), New Jersey (NJ), New York (NY), North Carolina (NC), Ohio (OH), Pennsylvania (PA), Rhode Island (RI), Texas (TX), or Washington (WA). The annual base salary for this role is $110,000–$150,000, depending on experience and location, plus equity and benefits. 

Fairmarkit is an equal opportunity employer and selects individuals best matched for the job based on qualifications regardless of race, religion, color, creed, sex, sexual orientation, age, ancestry, national origin, gender identity, genetic information, disability, pregnancy, veteran or military status, or any other status protected by law.

The Role

Fairmarkit's PMM function is yours to build. As the only dedicated Senior Product Marketing Manager, you'll own positioning, messaging, launches, and enablement for our autonomous sourcing platform and supplier marketplace.  You will operate as a solo IC who punches well above their weight through systems thinking and AI-native execution. You're not here to support a function. You're here to define it.

You'll translate advanced AI and agentic capabilities into clear, differentiated value for two distinct audiences: the procurement leaders buying smarter, and the suppliers competing to win their business. You're the connective tissue between R&D and go-to-market. When a new capability ships, you decide how the world hears about it. When a deal stalls, Sales reaches for the asset you built. 

This is a great opportunity to step into a high-ownership role in a category AI is actively reshaping. 

What You'll Do

• Establish and continuously sharpen positioning and messaging for Fairmarkit's autonomous sourcing platform and supplier marketplace, — tailored to CPOs, procurement leaders, and finance stakeholders on the buyer side, and to supplier relationship and business development teams on the supply side
• Build AI-native PMM workflows from the ground up: use LLMs, automation, and purpose-built tooling to produce high-quality content, run research, and keep pace with a fast-moving product org without sacrificing depth
• Lead end-to-end go-to-market for new features and major launches — from narrative and packaging through naming, pricing input, launch plans, and post-launch analysis
• Partner closely with Product to influence the roadmap using customer, market, and competitive insights, especially around agentic AI use cases, UX, and procurement workflows
• Build and maintain core messaging frameworks, battlecards, and objection-handling guides; enable Sales and Customer Success through trainings, playbooks, and ongoing deal support
• Collaborate with Demand Gen, Brand, and ABM to develop integrated, product-led campaigns that drive pipeline, win rate, and expansion in target accounts
• Own core customer-facing assets including— decks, one-pagers, explainer pages, release notes, in-app education — for both buyers and suppliers, clearly communicating new capabilities and driving adoption across the marketplace
• Conduct market, buyer, and competitive research on procurement technology, source-to-pay, and AI/agentic platforms to identify whitespace and sharpen differentiation
• Champion the voice of the customer: synthesize qualitative and quantitative feedback from both procurement teams and suppliers into insights that shape product strategy, messaging, and sales motions
• Collaborate with product to define and track PMM success metrics — launch performance, feature adoption, content usage, win rates, and segment-level impact — and use data to iterate

What You'll Bring

• 7+ years of B2B product marketing experience, including meaningful ownership of enterprise SaaS and/or AI products
• Demonstrated success building or inheriting a PMM function with outsized results. Clearer positioning. Better adoption. Higher sales confidence.
• Strong storytelling instincts: you translate complex AI capabilities into crisp, outcome-focused narratives that land with stakeholders
• Compelling communicator: you present with confidence, build executive-ready decks, and know how to land a point in a room full of skeptics
• AI-native by default: you already use LLMs, automation, and AI tools as core parts of your workflow — for research, drafting, segmentation, competitive analysis, and more. 
• Proven track record enabling Sales and Customer Success with content, training, and deal support in a high-velocity or enterprise sales motion
• Analytical mindset with comfort using data to size opportunities, segment audiences, and measure GTM performance across CRM, marketing automation, and product analytics.
• Operationally sharp: you simplify complex workstreams, keep cross-functional projects on track, and hold teams accountable without friction
• Compelling communicator: you write with clarity, present with confidence, and know how to land a narrative in a room full of skeptics

Huge bonus: experience in procurement, supply chain, or financial operations. If you've marketed to CPOs and sourcing leaders, or know tools like SAP Ariba, Coupa, or Workday Sourcing, you'll hit the ground running. 

Life at Fairmarkit

We're a remote-first team that's built culture intentionally. People here stay because the work is genuinely interesting, the mission has real stakes, and the team pulls together. Here's what that looks like in practice:

• Remote-first, flexible work
• Competitive and equitable pay + equity
• Strong benefits and wellness program
• Work-from-home stipend
• Real growth and development opportunities
• Direct ownership and impact from day one

Procurement is one of the last major enterprise functions being transformed by AI. We're the ones doing it,  — and this role is in the middle of it.

Compensation

For this role you need to reside in one of the following states:  Colorado (CO), Florida (FL), Georgia (GA), Illinois (IL), Indiana (IN), Maryland (MD), Massachusetts (MA), Montana (MT), New Hampshire (NH), New Jersey (NJ), New York (NY), North Carolina (NC), Ohio (OH), Pennsylvania (PA), Rhode Island (RI), Texas (TX), or Washington (WA).

The annual base salary for this role is $160,000 - $180,000, depending on experience and location, plus equity and benefits.

Job Summary

The AVP, Annuity Product Development & Strategy is accountable for managing the research and development of products for F&G’s Retail Annuity product portfolio, along with maintaining a competitive product portfolio that supports the execution of strategic goals for the Retail organization.  This role leads market research, competitive analysis, and development and design initiatives, ensuring F&G’s product offering remains competitive and aligned with customer needs and market dynamiics

This position will report to the VP, Retirement Product Officer and will have two direct reports

Duties and Responsibilities

• Product Strategy and Development
  • Collaborate with the Retail Senior Leadership Team to identify innovative product concepts to be considered for the product roadmap.
  • Ensure robust due diligence process to conduct in-depth analysis along with appropriate concept testing.
  • Effectively communicate value proposition of product concepts prior to moving through the product development process.
  • Develop close working relationships with key external distribution partners and an understanding of their business models, product needs and partnership opportunities.
  • Recommend product strategy and relevant concepts in support of strategic goals
• Stakeholder Collaboration and Governance
  • Maintain strong working relationships with internal business partners to collaboratively manage workflow between functional areas in order to more effectively achieve strategic objectives
  • Work closely with cross-functional stakeholders to ensure objectives for each product development stage are met and are aligned with both product and enterprise goals. This is inclusive of deliverables from pricing, sales and distribution, marketing, underwriting, illustration development, legal & compliance, operations, IT, and other impacted business capabilities needed to design and implement product
  • Oversee product development and ideation. Successfully partner with key stakeholders throughout the life cycle of the product, or table development activity if deemed appropriate by Retail leadership. Ensure communications around development timelines, hurdles, or milestones are effectively distributed among project stakeholders, senior leaders and any external partners.
  • In coordination with subject matter experts, develop business cases, product concepts, strategic roadmaps, and go-to-market strategies to facilitate informed decision-making and lead to successful product launch
  • In partnership with Retail leadership, monitor the health of product portfolio and success of product launch activity
  • Collaborate with the Retail team to advocate for business segment priorities and advise on current and upcoming development efforts
• Market Intelligence and Regulatory Compliance
  • Leverage market intelligence insights to inform product development strategies, including data driven prioritization of new business opportunities and optimization of competitive positioning
  • Partner closely with sales, marketing, distribution, and product teams to translate market and competitive insights into actionalable recommendations that shape product design, pricing strategies, and go-to-market approaches
  • Lead competitive intelligence efforts by tracking and analyzing competitor product launches, feature enhancements, pricing changes, and market positioning to proactively identify threats and opportunities for F&G's retail annuity portfolio. Coach and mentor team members responsible for data collection and analysis, ensuring consistent delivery of timely, relevant, and actionable market iinsights to senior leadership
  • Proactively monitor the regulatory landscape to address and respond to regulatory issues to develop and execute any necessary product or operational changes to adhere to regulatory requirements
  • Maintain active participation in industry committees and study groups to be aware of market dynamics, regulatory trend,s and emerging trends that will influence F&G’s product strategy and portfolio

Experience and Education Requirements

• Bachelor’s degree or commensurate experience required
• 10+ years progressively more responsible experience in the financial services industry with a concentration on annuity products, with at least 5 years in annuity product development or management
• Strong understanding of product functionalities and various distribution models for annuities required
• Experience with developing Business Case/Cost-Benefit Analysis and Go-To Market Plans is required
• Strong understanding of the various business functions within a life insurance and annuity manufacturer required
• Working knowledge of the annuity marketplace required
• Strong understanding of the annuity regulatory environment required

Knowledge, Skills & Abilities

• Demonstrated leadership abilities, including requisite communications skills (verbal, written, and presentation)
• Demonstrated ability to develop and mentor team members through coaching, feedback, and professional development opportunities
• Strong interpersonal skills – the ability to collaborate with a wide range of teams and individuals to achieve a common goal
• Demonstrated understanding of various annuity markets, distribution partners, products and product categories, and insurance operations along with the ability to address the various stakeholder needs within a compelling Business Case
• Ability to seek and analyze data/information from a variety of sources to arrive at the best decisions and to align others with the organization’s overall strategy
• Ability to demonstrate creative problem-solving skills and strong business acumen
• Ability to lead and excel in a fast-paced production environment while addressing multiple projects and responsibilities
• Unconditional integrity and commitment to delivering accurate information on schedule
• Appropriate priority setting, resource assessment, and delivery management

Other Requirements

• Perform other functions, duties and projects as assigned
• Regular and punctual attendance
• Ability to travel up to 10%

#LI-Remote #LI-MB1

Job Summary

The Manager, Issue Resolution is a key leadership role responsible for leading a high-performing team dedicated to resolving escalated issues and closing the gap between internal, external, and vendor stakeholders. Reporting to the Director of Policyholder Services, this position ensures service issues are resolved in an efficient, effective, and customer-focused manner and serves as the team’s primary escalation path. The Manager, Issue Resolution (IR) is responsible for oversight of internal and external issues, driving continuous improvement in processes, systems, and reporting and trending, aligning team behaviors to meet business area and company goals.

A high level of collaboration with senior and executive stakeholders is required in influencing change opportunities in their respective areas based on IR data and analysis. The Manager is expected to bring rigor to data capture, trend analysis, and performance reporting, translating insights into actionable recommendations for senior and executive leadership. The ability to manage competing priorities in a dynamic environment is essential, as is a continuous improvement mindset and strong people leadership to build and scale the IR program as the business evolves.

Duties & Responsibilities

• Tracks issue resolution trends, reporting insights, and tool metrics to drive accurate and high-quality Issue Resolution outcomes
• Identifies root causes of recurring issues and leads or partners with cross-functional teams, including Business Controls as appropriate, to implement corrective actions and prevent recurrence
• Collaborates with and influences business owners in identifying and supporting Continuous Improvement (CI) opportunities in their respective areas, translating IR root cause trends into actionable improvements
• Implements and continuously improves tools (processes and systems), reporting, and metrics to drive high-quality issue resolution; regularly communicates trends to senior and executive leadership
• Understands key operational processes across Operations business areas to effectively oversee issue resolution activities, assess issue impact and sensitivity, and provide informed guidance to the team and stakeholders
• Serves as the team’s primary escalation path, representing executive leadership in high-profile, escalated issues as a trusted and accountable point of contact across internal and external stakeholders, including top production agents and sales partners.
• Collaborates with the leadership and analytics teams to inform and advance strategy for Issue Resolution
• Develops and maintains sustainable processes, data capture methodologies, and systems to support program scalability and long-term effectiveness
• Assesses and communicates program scalability opportunities to senior leadership, providing recommendations that support the evolution of the IR function
• Designs and documents processes that deliver customer-focused solutions while mitigating risk and maintaining compliance with industry trends and regulations
• Partner with Compliance in supporting official complaint handling
• Ensures smooth transitions between involved teams by evaluating and optimizing tools and processes with third-party administrator (TPA)
• Drives continuous process improvement and cross-functional problem solving using internal metrics and analytics and industry best practices
• Manages team training and development and procedure enhancement to support timely issue resolution
• Tracks individual and overall team performance through quantitative and qualitative measurements; provides ongoing feedback, coaching, and direction to develop team capability
• Monitors daily operations; revises and enhances staffing policy, collaborates with operations leaders on capacity and demand modeling
• Performs other functions, duties and projects as assigned

Supervisory Responsibilities: This role has people leadership responsibilities, including managing performance, developing talent, and supporting engagement and team effectiveness.

Minimum Qualifications

• Bachelor's Degree in business administration, finance, marketing, or related field
• 7+ years general business experience with experience in life, annuity, and/or disability claims
• 7+ years experience in Customer Service, Issue Resolution work, direct resolution with customer
• 3+ years people leadership experience
• Life insurance certifications (e.g., LOMA, ICA) preferred

Other Requirements

• This position primarily involves sedentary work, requiring long periods of sitting, regular use of a computer, and occasional standing or walking, with reasonable accommodations available.
• Perform other functions, duties and projects as assigned
• Regular and punctual attendance

#LI-JB1

#LI-Remote

Senior Software Engineer: Front-End

About the role 

We are seeking someone to lead, architect and develop features for our Risk Cloud platform. This role requires a deep understanding of business and engineering goals, and the ability to work collaboratively with team members to achieve them. The ideal candidate will inspire and exemplify cross-functional collaboration, working closely with product managers, designers, engineers, and QA professionals. They will advocate for and implement modern best practices in engineering, including a testing-first mindset, frequent releases, and iterative development with small feedback loops. Additionally, effective communication and the ability to produce clear documentation for features and processes are essential for this position.

How you'll spend your time:

• Develop / Utilize Angular, Typescript, and other leading Front-End tools to build a market leading product.
• Quality / Write tests and review code to facilitate an efficient dev cycle and prevent the occurrence of bugs.
• Collaborate / Work closely with cross-functional team members using Agile methodologies to iterate on feature work.
• Optimize / Help improve our front-end application for speed, reliability, and scalability.

What we use:

• Frontend: TypeScript, Angular, Webpack, Sass
• Backend: Spring Boot, Java, Kotlin, Go
• Data: Neo4j, Redis, RabbitMQ, PostgreSQL
• Test: JUnit, Karma, Jasmine, Spectator, Cypress
• Infrastructure: AWS, Terraform, Kubernetes, Docker, Ansible
• Work: GitLab, Slack, Jira, Confluence, G Suite

We get excited about you if you have:

• Significant (6+ years) of professional experience in software engineering or a Bachelor's in Computer Science or a related field (we value outcomes over number of years)
• Desire to grow as a leader, architect, and coder within an engineering atmosphere that moves quickly and strives to raise the bar.
• Understanding of best practices and competency in one or more modern languages (it doesn't have to be a language that is part of our stack).
• Strong expertise developing web applications with modern Front-End frameworks.
• Desire for an autonomous environment that enables you to do your best work.

How you’ll Raise the Bar:

• The tools, languages, and frameworks powering our platform align with your work history.

• While a Front-End expert, you thrive working across the full software stack.
• You’ve worked to bolster or optimize E2E systems.

The anticipated base salary range for the role is $125,000 - $165,000 per year + variable + equity + benefits. Actual salaries may vary and will be based on factors, such as the candidate's qualifications, skills, competencies, and proficiency for the role. Internal candidates who have current pay within or above the hiring range are still encouraged to apply if interested.

LogicGate’s Hybrid Workplace

Our hybrid workplace allows for flexibility aligned to role responsibilities and exceptional customer delivery. Location requirements for this role can be found above. 

Total Rewards 

We are proud to offer a variety of competitive, inclusive, and comprehensive total rewards that are designed to support the unique needs of our employees both inside and outside of the workplace.

In addition to offering competitive salary and variable compensation plans, equity options, and flexible health and wellness benefits, we are proud to offer generous PTO, Annual Company Holidays, Health Days, and Summer Fridays.

Employees' growth and development are supported throughout their career journey through informal and formal programs and activities, including access to LinkedIn Learning, regular People Leader training, and our internal Mentorship Program. 

Our Culture

At LogicGate, our culture and employee experience are grounded in our core values of Be as One, Do the Right Thing, Embrace Curiosity, Own It, Empower Customers, and Raise the Bar, which guide how we show up - for each other, our customers, and all we interact with.

We believe that the strongest teams are made up of individuals who bring their different identities, experiences, and perspectives to the table. We are committed to fostering an inclusive work environment where all employees’ differences are celebrated and everyone is encouraged to bring their authentic selves to work.

We encourage everyone to join one of our Employee Resource Groups (AAPI @ LogicGate, Pride at LogicGate, and Women in LogicGate) to participate in and contribute to conversations that foster an inclusive culture.

LogicGate also believes strongly in giving back to the communities in which we live and work. To enable our teams to give back, we offer paid volunteer hours and company-wide charitable activities supporting a variety of organizations and causes.

We are proud to have been recognized as a top workplace by Built In, Crain’s Chicago Business, the Chicago Tribune, and more. Visit our website to learn about our latest recognition.

Learn more about our culture here. 

Excited about LogicGate but not familiar with GRC? 

• GRC stands for Governance, Risk, and Compliance
• GRC professionals help their companies manage uncertainty, act with integrity, and stay on the right side of the law. 
• The GRC market is rapidly expanding with continuous growth opportunities. The current market size was valued at $50.5 billion in 2024 and is projected to reach $104.5 billion by 2031.

SUMMARY: Lead the re-platforming and build-out of an internal KVM-based virtualization environment on new UCS hardware in the Ashburn data center. Integrate OpenStack and open-source automation tools to support the migration of workloads from legacy datacenter, ensuring robust, scalable, and automated infrastructure.

HIERARCHY: Will report to the Service Delivery Manager

PRIMARY DUTIES:

• Tear down and rebuild existing ESX-based UCS blade environment, transitioning to KVM virtualization.
• Design and implement an OpenStack platform for internal use, considering open-source alternatives to OpenShift due to current challenges.
• Integrate SAN and NetApp storage solutions into the new platform, ensuring optimal performance and reliability.
• Deploy and configure open-source automation tools (e.g., Ansible) for infrastructure management and orchestration.
• Collaborate with internal staff (including offshore resources) and provide technical leadership and mentorship as needed.
• Work closely with network architects and storage teams to ensure seamless integration and operation.
• Document architecture, configuration, and operational procedures for the new environment.
• Support ongoing platform enhancements and troubleshooting.

COMPENTENCY: 

Required

• Extensive experience with Linux, KVM virtualization, and OpenStack deployment.
• Strong background in UCS hardware, SAN, and NetApp storage integration.
• Proficiency with open-source automation tools (e.g., Ansible).
• Ability to work independently and as part of a distributed team.
• Excellent documentation and communication skills.

Preferred

• Experience with OpenShift and other open-source cloud platforms.
• Prior involvement in large-scale data center migrations and re-platforming projects.
• Familiarity with hybrid cloud environments.

REQUIRED EDUCATION: None

EXPERIENCE:

• 8+years
  
  

LANGUAGE SKILLS: English

PHYSICAL DEMANDS:

• None

WORK ENVIRONMENT: Remote

EXPECTED HOURS OF WORK: 40 hours a week

TRAVEL: None

QUALIFICATIONS:

• Excellent attention to detail
• Strong organizational skills
• Excellent analytical skills
• Excellent documentation skills; demonstrated proficiency in Microsoft Office including Word, Excel and PowerPoint   
• Collaborative team worker – both in person and virtually using MS Teams or similar
• Ability to work as liaison between business and information security / information technology
• Flexibility to accommodate working across different time zones
• Excellent interpersonal communication skills with strong spoken and written English
• Business outcomes mindset
• Solid balance of strategic thinking with detail orientation
• Self-starter, ability to take initiative

#LI-AC1

About us

You've probably heard of Autotrader, but do you know what we're all about?

We're the most trusted, most visited automotive marketplace in the UK. A heritage brand and a tech innovator. We bring together vehicle buyers and sellers to give them real choices. Cars may be what we're best known for but we’re also the place for pretty much everything else on wheels, from e-bikes to caravans. 

In the automotive world, change is a constant, that’s why we take our job of untangling the complex car-buying journey very seriously. 
 
At our core, we’re all about people. We go our own way while embracing diversity and celebrating our differences. We dedicate ourselves to the idea that we work better together. 

Autotrader is a beautiful, surprising and vibrant place to work. We might not be for everyone, but we could be perfect for you. 

About the role

Our Partnerships community is looking for a Partnerships Manager to join the team, covering the South of England, including Southampton, Bournemouth, Portsmouth, among others, as part of your patch. 

In this role, you’ll be a trusted business partner and the face of Autotrader across the region, supporting our independent customers and identifying new business opportunities.

You'll take accountability for understanding your customers' objectives and advising on how to achieve them in both the short and long term, working closely with stakeholders across your customers' business and Autotrader.

You'll take a consultative approach, using Autotrader data and insights to influence decision-making, drive digital performance, and deliver meaningful commercial outcomes. You'll educate customers on the right digital products to support growth and efficiency, using strong presentation skills and storytelling with data to simplify complex insight and guide clear recommendations.

This will involve collaborating face-to-face with different stakeholders within your customers’ businesses. Your focus will be on customer engagement through regular site visits. You’ll build and maintain strong customer relationships through this consistent engagement. 

Lastly, you’ll collaborate regularly with stakeholders across Autotrader to find the right solutions for your customers, as well as with other Partnerships Managers within your region and our Partnerships community. 

This is a remote-based role with regular travel (minimum 3 days per week) across the South region, and occasionally further afield, to support our retailer partners on-site. Alongside this, we have monthly collaboration time at our Autotrader offices, which will include overnight stays. 

What we're looking for

• Proven experience in B2B account management, consultative business partner OR Customer Success type role or similar 
• Track record of achieving commercial KPIs, including driving revenue growth, product adoption, and retention.  
• Strong commercial acumen - able to spot growth opportunities and mitigate risk through effective questioning and listening
• Confidence communicating with a range of customers and influencing decisions, developing long-term partnerships, and acting as a trusted consultant to truly understand your customers’ needs and challenges. 
• Experience turning data and insight into actionable recommendations
• Confidence in contributing to continuous improvement by sharing best practices and customer feedback internally
• Organised, proactive, and comfortable managing multiple priorities
• Passion for customer success and digital transformation
• Strong collaborator, working closely with the wider team to share insights and drive better outcomes for our customers    
• You’ll need to be adaptable with the ability to pivot in a fast-paced environment  

During our application process, you will be asked two questions to help us learn more about you and how you align with our values. These will be used as part of our selection criteria to determine if we progress your application further.

Benefits

We’re offering a basic salary of £40,000 – £50,000, plus a car allowance* and an additional 10% of your salary awarded to you in shares each year. These awarded shares will become yours in yearly instalments over the next three years, and you can choose to either sell them or keep them as shares. 

You'll have 28 days' holiday per year, and that's in addition to bank holidays and half-day closures on Christmas and New Year's Eve.

That’s not all. You'll be enrolled in our pension scheme, where our standard contributions are 7% and employee contributions are 5%. We also have comprehensive private medical cover, enhanced family leave provisions, a car salary sacrifice scheme, share-save options, and much more. 

We always want to give you the support you need and help prioritise your wellbeing, that’s why we provide access to 24/7 online GP and dentist, as well as specialist support for assisted fertility, gender dysphoria, menopause, period care plans and lots more.  

*Car allowance available, subject to eligibility and company T&Cs.

#LI-Remote #LI-AJ1 

About Exodus Movement Inc.

Exodus empowers individuals to control their lives in a digital world.

Founded in 2015, we build a multi-asset cryptocurrency wallet designed to make digital assets accessible to everyone — not just the technically fluent. Available across desktop, mobile, and browser, Exodus enables users to securely manage and exchange assets across 100,000+ asset pairs, while maintaining full control through self-custody.

We’re a fully remote, globally distributed team operating across 50+ countries. We value ownership, clarity, and impact — and we hire people who care deeply about what they build and why it matters. Exodus has been publicly traded on the NYSE (EXOD) since 2024.

Financial Analyst, Digital Assets

At Exodus, finance is how we understand the business — not just report on it.

We’re looking for a Financial Analyst to help build the financial layer behind our next phase of growth. You’ll work across product, data, and leadership to bring clarity to how the business operates, where it’s going, and how we get there.

This is a high-impact role focused on decision-making, not maintenance.

What You’ll Do

• Own forecasting, reporting, and performance analysis across core product lines

• Build and evolve financial models that support product strategy, pricing, and investment decisions

• Translate data into clear insights that influence leadership decisions

• Partner with Product and Engineering to understand drivers of growth, usage, and revenue

• Define and track key metrics that reflect how the business is actually performing

• Improve financial systems, reporting, and workflows as we scale

Who You Are

• 2–5+ years in FP&A, Strategic Finance, or similar roles in high-growth environments

• Strong modeling skills with a clear understanding of how businesses actually work

• Comfortable operating with ambiguity and working asynchronously

• Able to connect numbers to product, behavior, and outcomes

• Clear communicator — written and verbal

• High ownership, low ego

Nice to Have

• Experience in crypto, fintech, or product-led companies

• Familiarity with tools like Pigment, Google Suite, or similar

• Exposure to M&A, investments, or capital allocation decisions

• Bachelor’s degree in Finance, Economics, Business, or equivalent experience (preferred, not required)

Our Culture & Core Values

• Extreme Ownership

• Getting the Right Shit Done

• Customer Obsession

Benefits & Perks

We’re a high-ownership, remote-first company built on trust and flexibility.

• Work from anywhere

• 30 days PTO + quarterly wellness days

• Company-supported medical, dental, and vision (or global reimbursement)

• Mental health, fitness, and wellness support

• Home office setup + tools to do your best work

• Professional development support

• Paid parental leave

• Compensation aligned to top of market, with the option to be paid in Bitcoin

Equal Opportunity

Exodus is committed to building a diverse and inclusive team. We consider all qualified applicants without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, age, disability, veteran status, or any other characteristic protected by applicable laws.

Accessibility

We’re committed to providing a fair and accessible hiring process. If you require a reasonable accommodation at any stage of the application or interview process, please let us know and we’ll work with you to support your needs.

Candidate Privacy

By submitting your application, you acknowledge that your information will be processed in accordance with applicable data protection laws and our Privacy Policy:
https://www.exodus.com/privacy/

Location: Flexible / Global (with travel as required)

Employment type: Contract

Duration: 6 months

Reports To:  Manager, Talent Acquisition

Position Summary

The Talent Acquisition Partner (TAP) is responsible for sourcing, attracting, and seeing through hiring of top talent across a global portfolio of mining operations, including exploration, construction, and production. This role is integral in supporting business growth by delivering high-quality candidates for technical, operational, and corporate roles in diverse and often remote locations.

The ideal candidate brings strong experience in mining or heavy industry recruitment, a proactive sourcing mindset, and the ability to operate effectively in a fast-paced, international environment.

The TAP will continue building on and extending internal client relationships through high-touch relationship management, customer focus and responsiveness.  The TAP is a subject matter expert on the applicant tracking systems, candidate sourcing methodologies and recruitment process effectiveness.

Key Responsibilities

• Partner with hiring managers across multiple regions to understand workforce needs and develop effective recruitment strategies
• Manage full-cycle recruitment for a wide range of roles including mining engineers (underground/open pit), geologists and technical services professionals, operations, maintenance, and processing personnel, project and construction teams, and corporate and support functions
• Source candidates through a variety of channels including direct sourcing, industry networks, job boards, and job fairs
• Build and maintain a global talent pipeline for critical and hard-to-fill roles
• Facilitate recruitment intake meetings and set expectations for recruitment process
• Conduct candidate screenings, interviews, and assessments to evaluate technical and cultural fit
• Coordinate and support international hiring processes, including relocation, secondments and mobilization
• Ensure a positive candidate experience throughout the recruitment lifecycle
• Track and report on recruitment metrics, market trends, and talent availability
• Support employer branding initiatives to position the company as an employer of choice in the mining industry
• Ensure compliance with local labor laws and internal hiring policies across jurisdictions

Required Skills

• 5+ years of full-cycle recruitment experience, preferably within mining, natural resources, or heavy industry
• 5+ years of client facing experience interacting with Hiring Managers throughout the recruitment process
• 5+ years of experience developing and executing sourcing methodologies to include market mapping, recruitment strategies, AI tools and Boolean searches
• Demonstrated experience recruiting for technical and operational roles in remote or international locations
• Strong understanding of mining disciplines and organizational structures
• Experience working in a global or multi-site environment
• Proficiency with applicant tracking systems (e.g. Greenhouse) and sourcing tools (e.g. LinkedIn Recruiter)
• High school diploma

Preferred Skills

• Bachelor’s degree in Human Resources, Business, or a related field (or equivalent experience)

Skills & Competencies

• Strong stakeholder management and relationship-building skills
• Excellent communication and interpersonal abilities
• Proactive sourcing and headhunting capability
• High level of organization and ability to manage multiple priorities
• Cultural awareness and ability to work across diverse regions
• Problem-solving mindset with a focus on delivering results
• Ability to maintain confidentiality and professionalism

Additional Requirements

• Willingness to travel internationally to site locations and industry events as required
• Ability to work across multiple time zones

What We Offer

• Opportunity to work with a globally recognized mining organization
• Exposure to international projects and operations
• Competitive compensation for a 6-month contract period
• Career development and progression opportunities
• Dynamic and collaborative work environment

ABOUT THE ROLE

We're about to launch a payments venture on top of Rootstock, Bitcoin's EVM-compatible sidechain. This is a 0 → 1 role — you'll take proven protocol-level technology and shape it into a portfolio of payment products, such as remittances, merchant pay, or agentic transactions. You'll operate at startup speed, supported by some of the best engineers in crypto, shape your own squad, and be the external face of this venture. You will report to the CTO/Head of Core INFRA with high autonomy and support from the wider organisation. This is a breakout role for someone who's been in the engine room of a crypto payments project and is ready to lead one.

KEY RESPONSIBILITIES

• Define and execute the product portfolio roadmap across multiple payment verticals
• Validate product-market fit through customer discovery, pilots, and design partnerships
• Build, structure, and lead a dedicated product-engineering squad
• Represent the venture externally - conferences, partner meetings, ecosystem conversations
• Align with R&D on underlying protocol capabilities and upcoming rollouts
• Deliver several foundational platform launches within 6–18 months
• Drive commercial traction — early partners, distribution channels, revenue paths

WHAT YOU BRING

• 3–7 years in payments/remittances/fintech; crypto experience is a must, traditional rails a plus
• Hands-on experience building crypto payment products — you have been in the room, not watching from the side
• Strong understanding of Bitcoin/EVM ecosystems
• Fluent across product strategy, customer discovery, and partnerships
• Familiarity with agentic/AI-driven payment flows or programmable money
• Experience in incubating and scaling a product 
• Startup speed — ships fast, prioritizes ruthlessly, comfortable with ambiguity
• Eager to step up — this is your chance to own and lead a venture, not just contribute to one
• Comfortable as the external face — present, visible, and active in the ecosystem

ROOTIES BENEFITS

At RootstockLabs, we don’t just offer a job, we offer a community. Here’s what you can expect when you join us:

• Competitive compensation package and unique benefits designed to support your growth and well-being.
• 100% Remote Work from Europe / South America, with access to global CoWorking spaces.
• Work-Life Balance: Up to 35 vacation days, 30 sick days and parental leave
• Continuous Learning: Access to training programs, language courses, and learning sponsorship annually.
• Unique Projects: Work with cutting-edge blockchain technology in a global, diverse team.
• Monthly Allowance for Contractors to support your connectivity and well-being.

ABOUT ROOTSTOCKLABS  

RootstockLabs builds Bitcoin-secured DeFi infrastructure that enables companies and financial institutions to offer borrowing, lending, investment, and payment solutions at global scale.

• Market: Companies, financial institutions, and their customers
• Product: Bitcoin-secured DeFi financial products
• Distribution: B2B2C through regulated financial institutions

We operate at the intersection of crypto infrastructure and institutional finance, enabling compliant, scalable access to decentralized financial services powered by Bitcoin.

Why this role exists:

This role exists to define and drive the overall product vision, strategy, and performance of the payment product portfolio. You’ll lead product direction, teams, and decision-making to ensure alignment with company strategy, financial goals, and customer needs.

What you’ll drive:

Product vision & strategy

• Set the product vision and overall product strategy in collaboration with executive leadership.
• Ensure alignment between product strategy, company goals, and long-term vision.
• Define development direction for major products and the company overall.
• Plan product development horizons for 12–24 months.

Product portfolio & lifecycle ownership

• Oversee the full product lifecycle from ideation to launch and retirement.
• Create and launch new major products, including cross-functional initiatives involving multiple departments.
• Optimize product portfolio performance and return on investment.
• Identify and mitigate risks related to product development and market changes.

Market, customers & positioning

• Conduct market and competitive analysis to identify trends, customer needs, and opportunities.
• Define and communicate product positioning and differentiation.
• Act as a customer advocate and incorporate customer feedback into product decisions.
• Build and maintain relationships with customers, partners, and regulators.

Leadership, teams & organization

• Lead, mentor, and develop the product management function.
• Manage product managers and leads; hire, grow, or restructure teams as needed.
• Allocate resources, set priorities, and balance responsibilities across teams and departments.
• Identify organizational gaps and take ownership of resolving them.

Cross-functional alignment & culture

• Collaborate with C-level executives and key stakeholders across the company.
• Ensure effective collaboration between product and other functions.
• Resolve cross-department challenges and balance ownership areas.
• Initiate and implement cultural and structural changes where needed.
• Provide regular reporting on product performance and key metrics.

What makes you a GR8 fit:

Must-have

• 5+ years of experience as a Product Manager, including 2+ years as a Lead Product Manager.
• Proven experience defining company-level product metrics and ownership across teams.
• Experience ensuring sustained growth of product metrics through launches and operational excellence.
• Ability to define long-term product vision and development plans (12–24 months).
• Experience contributing to company strategy together with other directors.
• Strong ownership of resource balance, risks, and cross-functional dependencies.
• Proven people leadership experience, including managing multiple PMs and developing senior leaders.

Location: Remote

Salary: 95k to 115k Plus Bonus 

POSITION SUMMARY
The Business Development Manager, Pet is responsible for overseeing business activities for assigned key accounts in this class of trade. The BDM coordinates sales distribution through Strategic Customer Accounts by setting and
determining business objectives, pioneering and cultivating retail venues that align with Nordic Naturals’ business objectives. The candidate is responsible for establishing promotional programs and sales goals and providing
general oversight and management for national and regional accounts, distributors and e-Commerce as specified by Nordic Naturals Sales Management. This role works with Key Pet Customers including Chewy, Pet Distributors,
Pet Independents, Direct Pet Specialty and FDM Pet Retail Stores Nationwide.

ESSENTIAL FUNCTIONS
Reasonable Accommodations Statement
To accomplish this job successfully, an individual must be able to perform, with or without reasonable accommodation, each essential function satisfactorily. Reasonable accommodations may be made to help enable
qualified individuals with disabilities to perform the essential functions. 
Essential Function Statement(s)
● Work with the Director of Sales, FDM & E-tail to create short and long-term sales strategies for Pet accounts in the Channel to promote the Nordic Naturals Pet product line.
● Assist in establishing and delivering annual sales targets and ensuring continued growth and profitability of the brand with accounts. 
● Develop and manage relationships with accounts through in-person meetings and regular communication.
● Support retailers in creating demand at the consumer level through effective collaboration with the corporate marketing team and Brand Manager.
● Guide the Strategic Sales Support team in ensuring that the promotions co-op is set up according to the channel and account plans.
● Responsible for the development of sales presentations utilizing corporate and key account templates whenever required
● Provide data-driven analysis as needed to ensure sales initiatives are correctly executed and perform to expectations.
● Understands how to create monthly forecasts from Gross to Net and tracks trade spend ROI to determine successful strategies and future direction.  
● Assist in creating and overseeing yearly key account promotional budgets necessary for growing and maintaining the business.
● Negotiate contracts and agreements with assigned key accounts as necessary and ensure compliance with all SOPs and company policies.
● Maintain and organize all category review periods for Pet channel accounts and drive business and new item submissions forward accordingly.
● Promote the brand and products by representing the company at trade shows, association meetings, and other key account venues.
● Provided solutions for any challenges throughout the business and made recommendations to the Director of Sales, using data to support decisions wherever possible.

● Provide monthly and quarterly key account updates to the Retail sales and management team and participate in webinars and annual sales meetings as needed.
● Attend department meetings at corporate headquarters as requested.
● Provide product forecasts for all new product launches, new item submissions, and other promotional inventory needs.
● Other duties as assigned

POSITION QUALIFICATIONS
Competency Statement(s)
● Innovative - Ability to look beyond the standard solutions and & think outside the box.
● Analytical Skills - Ability to use thinking and reasoning to adequately solve problems.
● Decision Making - Ability to make critical decisions while following company procedures.
● Detail Oriented - Ability to pay attention to the minute details of a project or task and perform work accurately and thoroughly.
● Communication - Ability to communicate effectively with others using spoken and written word clearly and concisely.
● Goal Oriented - Ability to focus on a goal and obtain a pre-determined result.
● Communication, Oral & Written - Ability to communicate effectively with others using spoken and written word clearly and concisely.
● Relationship Building - Ability to effectively build relationships with customers and co-workers.
● Assertiveness - Ability to act in a self-confident manner to facilitate completion of a work assignment or to defend a position or idea.
● Positive - Ability to view all situations with a positive attitude.
● Enthusiastic - Ability to bring energy to the performance of a task.
● Adaptability - Ability to adapt to change in the workplace.
● Autonomy - Ability to work independently with minimal supervision.

SKILLS & ABILITIES
Computer Skills
Must be proficient in MS Office Suite, most importantly Excel, and have experience working with key account portals
Other Requirements
BA/BS Business Administration or other equivalent degree; 5-7 years of account management experience in the
specialty/natural class of trade, pet supplement experience a plus.

What you'll be doing:

• Project Planning & Execution: Lead the planning, execution, and delivery of customer-facing projects, ensuring all milestones and deadlines are met.
• Stakeholder Coordination: Work closely with internal teams, including product management, software development, QA, and operations, to ensure alignment on project goals, timelines, and deliverables.
• Documentation & Reporting: Maintain accurate project documentation, including schedules, scope, and project progress reports, and provide regular status updates to stakeholders.
• Risk Management: Proactively identify and manage risks, providing mitigation plans to ensure successful project delivery.
• Quality Assurance & Testing: Ensure that all deliverables meet the required quality standards and customer expectations by working closely with the QA team during the development lifecycle.
• Support Request Processing & Analysis: Manage and analyze customer support requests related to software delivery, identifying trends and potential issues, and ensuring timely resolution by coordinating with the appropriate teams.
• User Training & Office Hours: Lead user training sessions and conduct office hours to ensure customers are equipped to use the software effectively. Provide ongoing support during and after training to address any questions or challenges.
• Customer Usage Tracking & Improvement: Monitor customer usage of the software to identify adoption gaps or underutilized features. Proactively work with customers to improve software usage and drive greater value from the solution.

Who we hope you are:

• 3-5 Years of experience in P&C or Specialty insurance, specifically underwriting, operations, product, process or systems strongly preferred. 
• Experience in customer success, customer service or other client-facing, relationship management roles, or experience as a project manager in software delivery or IT project management.
• Strong understanding of software development methodologies (Agile, Scrum, Waterfall, etc.).
• Excellent communication and interpersonal skills, with the ability to manage relationships with both internal teams and customers.
• Ability to manage multiple projects simultaneously, while ensuring quality and timely delivery.
• Solid experience in risk management, issue resolution, and stakeholder management.
• Knowledge of project management tools (e.g., Jira, MS Project, Asana) and software development lifecycles.
• A customer-centric mindset with a focus on delivering exceptional results.
• PMP, Scrum Master, or similar certifications are a plus

Our cash compensation amount for this role is targeted to $70,000 to $115,000. Final offer amounts are determined by multiple factors, including candidate location, experience, and expertise, and may vary from the amounts listed above. Total compensation package does include stock options, benefits and additional perks. 

Mark43’s mission is to empower communities and their governments with new technologies that improve the safety and quality of life for all. We build powerful, scalable, and elegant software that sets a new standard for the tools upon which our first responders rely. Our users are diverse, and we are therefore committed to embracing diversity of thought and experience within our team. 

We are looking for a Support Specialist to join our product-aligned Support teams. In this role you’ll be on the front lines of customer support—owning cases end-to-end for an assigned product, responding by phone, email, and translating product knowledge into clear solutions for customers. Qualified candidates will have strong interpersonal skills, a patient communication style, and a practical, methodical approach to troubleshooting. 

What You’ll Do 

If you were part of our team, here are some things you would have done last week: 

• Provided excellent customer support by phone, email, keeping responses within internal SLA targets. 

• Troubleshot and attempted to reproduce customer issues using product UIs and basic diagnostic tools. 

• Escalate technically complex cases to the Technical Lead with clear reproduction steps and required logs. 

• Filed and tracked Jira cases for Engineering when appropriate and followed up on escalation progress. 

• Assisted with acceptance testing for new features and supplied feedback from real customers. 

• Maintained accurate, single-source case notes and updated knowledge base articles or runbooks for routine fixes. 

• Covered PagerDuty Tiered shifts by participating in on-call rotations per team schedule. 

• Collaborated with teammates in Slack support channels to coordinate coverage and share troubleshooting tips. 

What You’ll Need 

We’re looking for a Support Specialist with a minimum of 1–2 years of professional experience in software or technical support. Candidates who excel in this role typically have: 

• Humble, open, and curious approach to learning. 

• Strong written and verbal communication skills, with a patient, clear style for customer interactions. 

• Basic troubleshooting skills and a methodical approach to reproducing and documenting issues. 

• Working knowledge of issue tracking systems (Jira and/or Salesforce preferred). 

• Familiarity or willingness to learn Salesforce, Slack, PagerDuty, and common monitoring tools. 

• Proficiency in Microsoft Office. 

• Working knowledge of Windows and macOS environments. 

• Interest in GovTech and public-safety software and a willingness to empathize with users who may operate in high-stakes contexts. 

• Ability to work independently and handle multiple cases with attention to detail. 

In the time it takes you to read this job description, RapidSOS will have handled ~1,380 emergencies.

At RapidSOS, we are committed to using technology to build a safer, stronger future and working together to save lives. We’re in an exciting phase of growth, welcoming new members from across the globe to our mission-driven, ambitious, and inclusive team. Our work is founded on our values of elevating purpose, inventing tomorrow, delivering with urgency, serving with integrity, and winning together, all of which support a company culture where people can innovate, collaborate, grow, and, above all, make an impact. 

RapidSOS is ​​the leading public safety AI company that unlocks mission-critical intelligence for first responders and security teams – enabling faster, smarter and more accurate emergency response. Real-time data from the world’s largest safety network of 700M+ devices, 200+ global enterprises, and 23,000+ federal, state and local agencies fuels the RapidSOS HARMONY AI engine that delivers this intelligence to those who need it most. Learn more at www.RapidSOS.com.

What this role is about:
As a Senior Technical Account Manager (Sr. TAM) at RapidSOS, you will serve as the lead technical partner for our most complex and high-value enterprise customers. In this senior capacity, you will not only ensure the reliability and performance of critical systems but also act as a strategic consultant, mentoring junior team members and driving the technical evolution of our largest partnerships.

You will operate at the highest level of technical customer operations, telephony, and engineering, serving as a subject matter expert who guides enterprise organizations through ongoing operations with our technical teams.  Additionally for new accounts you’ll have to navigate architectural changes and large-scale platform migrations. If you are a seasoned technical professional who excels in high-stakes environments and possesses a deep-seated drive to improve the technology supporting emergency response, this role offers the opportunity to make a massive impact on global safety.

What you’ll do: 

• Lead the technical strategy for a growing premier portfolio of monitoring company customers, acting as their most senior trusted advisor and executive escalation point.
• Architect and oversee the design of enterprise-grade call flows, including advanced telephony routing, complex failover strategies, and custom integration patterns.
• Proactively audit system performance across the enterprise, identifying systemic risks and driving large-scale improvements to reliability, latency, and call success rates.
• Direct high-severity incident response coordination, conducting deep-dive root cause analysis and ensuring long-term remediation strategies are implemented across the customer base.
• Synthesize complex customer requirements into high-level strategic feedback for product and engineering leadership to help define the long-term platform roadmap.
• Orchestrate complex platform migrations and global feature rollouts, ensuring zero-downtime transitions for mission-critical services.
• Collaborate cross-functionally with leadership in engineering, product, and operations to refine the customer experience and internal support workflows.
• Establish and evangelize best practices regarding redundancy, monitoring, and massive-scale handling for real-world emergency spikes.
• Mentor junior Technical Account Managers, providing guidance on technical troubleshooting and relationship management.
• Analyze macro-level metrics and trends to drive continuous service improvement and business reviews with customer stakeholders

What we’re looking for in our ideal candidate: 

• 8+ years in a Technical Account Manager, Solutions Engineer, or similar senior technical role supporting large-scale enterprise customers. 
• Expert-level experience working with APIs, complex distributed systems, and cloud-based platforms. 
• A proven track record in environments where high uptime, low latency, and extreme reliability are non-negotiable. 
• Mastery in incident management, maintaining total composure under extreme pressure to drive rapid resolution during live emergencies. 
• Exceptional architectural vision, with the ability to map end-to-end workflows across vast networks of vendors and failure points. 
• Superior communication skills, capable of translating deep technical complexities into strategic insights for C-suite stakeholders. 
• High degree of autonomy and ownership, with the ability to prioritize high-impact tasks in a fast-moving, mission-critical environment. 
• Data-driven mindset, leveraging advanced analytics to guide technical decisions and recommendations. 
• Willingness to travel up to 10%

Nice-to-have experience (but not required!):

• Industry Expertise: Prior experience in the Personal Emergency Response Systems (PERS) space or the broader HealthTech/Remote Patient Monitoring industry. 
  Expertise in telephony concepts such as SIP, global call routing, and VoIP concurrency. 
• Extensive experience with Public Safety technology, medical alert systems, or high-volume contact centers. 
• Advanced knowledge of SRE (Site Reliability Engineering) practices, SLOs, and error budget management. 
• Experience managing complex, multi-party integrations in production-grade environments.

What we offer: 

• The chance to work with a passionate team on solving one of the largest challenges globally 
• Competitive salary and benefits and equity participation 
• A dynamic, flexible and fun start-up work environment with a highly talented team

If you're curious to learn more about RapidSOS, you can check out https://rapidsos.com/blog/ 

Starting pay for a successful applicant will depend on a variety of job-related factors, which may include experience, relevant skills, training, education, location, business needs, or market demands. The salary range for this role is $150,000 - $180,000. This role will also be eligible to receive equity options. #LI-Remote

RapidSOS is proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, or Veteran status.