About impact.com

impact.com is the world’s leading commerce partnership marketing platform, transforming the way businesses grow by enabling them to discover, manage, and scale partnerships across the entire customer journey. From affiliates and influencers to content publishers, brand ambassadors, and customer advocates, impact.com empowers brands to drive trusted, performance-based growth through authentic relationships. Its award-winning products - Performance (affiliate), Creator (influencer), and Advocate (customer referral) - unify every type of partner into one integrated platform. As consumers increasingly rely on recommendations from people and communities they trust, impact.com helps brands show up where it matters most. Today, over 5,000 global brands - including Walmart, Uber, Shopify, Lenovo, L’Oréal, and Fanatics - rely on impact.com to power more than 350,000 partnerships that deliver measurable business results.

Your Role at impact.com:

Reporting to the Manager of Customer Operations Systems, the Internal Systems Engineer (Applied AI) is a specialized, high-impact builder role dedicated to supercharging our Customer Operations teams (Support, Success, Onboarding, Implementation).

This is a highly practical, application-focused engineering position instrumental to our AI transformation. You will spend your time across three types of work:

1. Building AI-powered tools and agents. You will integrate applied AI into our workflows using modern frameworks. You will consult with business stakeholders to help explain the art of the possible, guide them in defining logic and prompts, and own building and maintaining agentic workflows and tools. Example projects include building an AI-powered QA and training tool with a RAG component for new support agents, architecting agentic workflows for our onboarding team, or building a FreshDesk integration that suggests draft responses to tickets.
2. Building and maintaining a shared agent platform. This is what makes AI scale beyond our team. You will build and maintain the templates, approved patterns, and deployment infrastructure that enable people across Customer Operations to build their own agents without needing to figure out hosting, monitoring, or API connectivity themselves. When a Technical Services lead wants to build an agent that automates "pixel not firing" investigations, they should be able to do it on your platform without writing a deployment script. You own making self-serve actually work.
3. Building robust internal software, integrations, and automations - such as developing custom FreshDesk widgets to support our agents. You will own the full lifecycle of these apps: building, hosting, monitoring, maintaining, and eventually retiring them when they're no longer needed.

Many job descriptions define themselves as "critical" or "pivotal." This role genuinely is. impact.com has thousands of clients, millions of partners, endless data, and complex multi-system processes. As a business, we are ensuring we are on the cutting edge - aggressively automating and scaling up what we do with AI. This role owns a substantial portion of that transformation for a critical part of our business.

A note on how you'll work with others: when someone across Customer Operations builds a pilot that proves value, you don't take it over. You partner with them to elevate it - bringing engineering rigor, production infrastructure, and scale while they maintain creative control and ongoing input. When someone has a great idea but isn't technical enough to build it themselves, your first instinct is to build it with them, growing their skills in the process. You're an accelerator, not a bottleneck.

This role is for the person who embodies the overlap of curiosity, process-obsession, and action orientation. It is for the passionate tinkerer who also gets carried away exploring custom Salesforce structures and data flows. It is for the person who has been building agentic workflows to manage their household tasks in their free time because they can't stop playing with the new tools AI offers.

If you are that person - if you are a highly motivated, thoughtful builder - and you want to leverage applied AI on a daily basis, this is the role for you.

What You'll Do:

• Software Development Foundation: Proven experience building, hosting, and maintaining applications and tools. You are comfortable writing clean, functional code (Python, JavaScript/TypeScript, etc.) to solve operational problems. You understand what it means to keep something running in production, not just get it working once.
• API & Integration Expertise: Deep experience working with REST APIs. You can easily build connectors between distinct SaaS platforms to automate data flows and trigger actions.
• Applied AI Engineering: Hands-on experience with LLM orchestration frameworks (like LangChain or LangGraph). You understand MCPs, RAG pipelines, agentic workflows, DAG vs linear flows, engineering HITL systems, and have built real-world systems using these rails.
• AI Evaluation & Quality: Experience setting up and running evals for LLM outputs. You know how to build systems that grade, evaluate, and test AI responses for accuracy and safety (e.g., LLM-as-a-judge). You understand CI/CD for AI systems and can build regression testing pipelines.
• Platform Thinking: You don't just build one-off tools - you think about how to make your work reusable. You can design templates, abstractions, and deployment patterns that other people (including non-engineers) can use to build on top of what you've created.
• Systems Thinking & Process Orientation: You don't write code in a vacuum; you map out complex operational workflows before you start building. You have a knack for seeing how different tools, teams, and data flows interact, ensuring your solutions address the actual problem without creating downstream issues.
• Cross-Functional Collaboration: Ability to work closely with non-technical business stakeholders. You can take a process flow and prompt designs from a business leader and turn them into a functioning, hosted application. Equally important: you can teach - walking a non-technical person through building their first agent is as valuable as building it yourself.
• Autonomous Builder: You are a self-starter who thrives in an agile environment. You don't need excessive hand-holding to figure out how to host a script or deploy a small internal app.
• Relentless Tinkerer: You were the first person in your current role to start building agents. You have had personal subscriptions to Claude, Gemini, ChatGPT, Cursor, etc.

What You Bring:

• Experience building custom apps or integrations specifically for Freshdesk (or similar enterprise ticketing systems like Zendesk/Jira).
• Background working in or building tools for Customer Support, Customer Success, or Onboarding teams.
• Experience integrating with knowledge base platforms (like Gitbook or similar documentation sites).
• Proven experience taking automation projects from concept to deployment within a large, complex organization.
• Experience building internal platforms or developer tools that other teams use to self-serve.
• Experience with monitoring and observability for AI systems in production.

Salary range: $140,000.00 - $160,000.00 per year, plus an additional 5% variable annual bonus contingent on Company performance and eligible to receive a Restricted Stock Unit (RSU) grant.

Benefits and Perks: 

At impact.com, we believe that when you’re happy and fulfilled, you do your best work. That’s why we’ve built a benefits package that supports your well-being, growth, and work-life balance.

• Medical, Dental, and Vision insurance
• Office-only catered lunch every Thursday, a healthy snack bar, and great coffee to keep you fueled 
• Flexible spending accounts and 401(k)
• Flexible Working: Our Responsible PTO policy means you can take the time off you need to rest and recharge. We're committed to a positive work-life balance and provide a flexible environment that allows you to be happy and fulfilled in both your career and your personal life.
• Health and Wellness: Your well-being is a priority. Our mental health and wellness benefit includes up to 12 fully covered therapy/coaching sessions per year, with additional dependent coverage. We also offer a monthly gym reimbursement policy to support your physical health.
• A Stake in Our Growth: We offer Restricted Stock Units (RSUs) as part of our total compensation, giving you a stake in the company's growth with a 3-year vesting schedule, pending Board approval.
• Investing in Your Growth: We’re committed to your continuous learning. Take advantage of our free Coursera subscription and our PXA courses.
• Parental Support: We offer a generous parental leave policy, 26 weeks of fully paid leave for the primary caregiver and 13 weeks fully paid leave for the secondary caregiver.
• Technology Financial Support: We provide a technology stipend to help you set up your home office and a monthly allowance to cover your internet expenses. 

impact.com is proud to be an equal-opportunity workplace. All employees and applicants for employment shall be given fair treatment and equal employment opportunity regardless of their race, ethnicity or ancestry, color or caste, religion or belief, age, sex (including gender identity, gender reassignment, sexual orientation, pregnancy/maternity), national origin, weight, neurodivergence, disability, marital and civil partnership status, caregiving status, veteran status, genetic information, political affiliation, or other prohibited non-merit factors.

#LI_Columbus

Position Overview

Woolpert is hiring a Site Civil Engineer to join our dynamic Energy Services Team. This position is responsible for supporting civil site projects, typically including grading and earthwork, site access, erosion control, stormwater management, and other documentation to support the client's permitting and construction efforts.  Priority will be given to candidates who are interested in civil site projects. 

We are unable to provide visa sponsorship for this position.  Applicants must already possess work authorization in the country the job is located.

What You Will Do:

• You will assist with plan production, perform and review design calculations, drive quality assurance, and support the internal and external project team on a variety of site/civil land development engineering projects.
• Project elements typically include grading and earthwork, site access, erosion control, stormwater management, and other documentation to support the client’s permitting and construction efforts.
• Work will vary from project to project, so our engineers are exposed to a number of different practices which allow them to not only become well rounded, but also to find a specialty they have interest in.
• This Team is expanding with additional expansion expected over the next few years. This allows for lots of potential for upward mobility once experience has been gained.

What You Will Bring:

• BS in Civil Engineering
• 6+ years of experience
• Registered Professional Engineer (P.E.)
• Experience in AutoCAD Civil 3D (strongly preferred) or MicroStation.  Exposure to Autodesk Vehicle Tracking, Bluebeam, HydroCAD, Microsoft Suite, and other relevant software products a plus.
• Ability and willingness to learn and work collaboratively in a team environment, across multiple teams and disciplines.

Benefits You Will Love

Certified as a Great Place to Work, Woolpert is one of the fastest-growing architecture, engineering, and geospatial companies in the world. With over 75 offices and countless projects around the globe, you’ll work on meaningful assignments that improve quality of life around the world. In addition to offering competitive pay, we provide employees with a robust set of unique benefits, including:

• Freedom to Work program: Set your own schedule and location (as appropriate).
• Principal program: Earn the opportunity to become an owner of the firm.
• Flexible paid time off/vacation: Take time off when it makes sense for you and your team.
• Career development: Explore a wide range of learning and growth opportunities within and across industries.
• Health, life, vision, and dental insurance: Cover all your medical bases.
• Paid sick time, retirement plan, fitness reimbursement, pet insurance, identity protection, technology stipend, employee assistance program, and more!

OUR COMPANY:

EOS IT Solutions is a Global Technology and Logistics company, providing Collaboration and Business IT Support services to some of the world’s largest industry leaders, delivering forward-thinking solutions based on multi-domain architecture. Customer satisfaction and commitment to superior quality of service are our top business priorities, along with investing in and supporting our partners and employees.

We are a true International IT provider and are proud to deliver our services through global simplicity with trusted transparency.

WHAT YOU WILL DO:

We are seeking a highly motivated Data Center Service Manager. This role is critical in ensuring the continuous improvement of our services and in managing the day-to-day operations, including run operations, repairs, safety, and reporting. The ideal candidate will be responsible for rack installations, Fiber Span repair, and understanding of optical repair. Including assigning action items, managing project timelines, and ensuring that deliverables are met to both EOS's and our clients' satisfaction. 

This role requires travel to different sites. 

KEY RESPONSIBILITIES:

Project Leadership

• Lead cross-functional teams in the planning, execution, and successful completion of data center and network installation projects.
• Ensure alignment with project goals, ensuring all milestones are met according to agreed timelines.

Tactical Planning 

• Develop and manage comprehensive project plans that define scope, schedule, budget, resource allocation, and risk management strategies.
• Drive execution to ensure efficient delivery and high-quality outcomes.

Stakeholder Management 

• Build and nurture strong relationships with internal stakeholders, external vendors, and subcontractors.
• Facilitate ongoing communication and collaboration throughout the project lifecycle to ensure smooth project delivery.

Resource Management 

• Oversee resource allocation for personnel, equipment, and materials. Optimize resource utilization to enhance efficiency and ensure timely project delivery.

Quality Assurance 

• Establish and implement rigorous quality control measures to meet project specifications and regulatory requirements, ensuring successful project delivery.

Risk Mitigation 

• Proactively identify potential risks or issues and create risk management strategies to minimize disruptions.
• Develop mitigation plans to ensure projects are completed on time and within scope.

Budget Control 

• Monitor and track project budgets, expenses, and potential cost-saving opportunities.
• Ensure strict adherence to financial guidelines and accurate reporting.

Reporting and Documentation 

• Prepare regular status reports, performance metrics, and project updates for stakeholders.
• Provide clear communication on progress, challenges, and milestones to leadership and clients.

Continuous Improvement 

• Lead post-project reviews and lessons learned sessions.
• Identify process improvements and best practices to drive innovation and enhance future project performance.

ESSENTIAL CRITERIA:

Experience & Technical Expertise

• Proven experience managing global technical teams and supporting enterprise network deployments and operations.
• Strong understanding of networking concepts including routers, switches, dynamic routing protocols, and circuit troubleshooting.
• Experience with process improvement and systems development, particularly through automation to streamline workflows.
• Demonstrated ability in managing change control processes and conducting maintenance activities in production environments.

Customer Success & Service Management

• Experience in service management, customer expectations management, and ensuring exceptional customer experiences that meet SLAs.
• Track record of developing customer success plans, defining KPIs, and driving client relationships with a focus on service excellence.
• Ability to manage and prioritize multiple tasks and ensure delivery within tight deadlines.

Leadership & Communication Skills

• Excellent leadership and interpersonal skills to foster collaboration across global teams.
• Strong communication skills with the ability to convey complex technical issues clearly to clients and decision-makers.
• Self-motivated and proactive in identifying and solving problems independently.

Operational & Organizational Skills 

• Strong organizational and time-management skills, with the ability to manage sensitive and confidential information.
• Ability to influence, negotiate, and make decisive decisions in high-pressure environments.
• Solid understanding of service management principles, ITIL, or equivalent frameworks.

DESIRABLE CRITERIA:

• Experience with Data Center operations, cloud computing, and large-scale infrastructure deployments.
• Data-driven with a focus on continuous improvement and optimization of service delivery.

EOS BENEFITS:

At EOS IT Solutions, we are committed to supporting the well-being and success of our team. Our comprehensive benefits package includes:

• Health, Vision, and Dental Insurance starting the 1st of the month after your start date. 
• 10 Days of Paid Time Off (PTO) annually
• 12 Paid Holidays
• 6 Sick Days (available after 90 days of employment)
• 401(k) Retirement Plan with a $2,500 company match (available after 90 days of employment)

The EOS pay range for this job is a general guideline only and not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, experience, education, knowledge, skills, and abilities, as well as internal equity, market data, or other laws. 

EOS is committed to creating a diverse and inclusive work environment and is proud to be an equal opportunity employer. We invite you to consider opportunities at EOS regardless of your gender; gender identity; gender reassignment; age; religious or similar philosophical belief; race; national origin; political opinion; sexual orientation; disability; marital or civil partnership status or other non-merit factor. 

#IND

#LI-ONSITE

As a Health Coach Manager at Diverge, you will have a critical role in supporting our care teams in meeting performance goals and driving positive outcomes for the patients we support. As a highly experienced people manager you will mentor our Health Coaches, you are an empathetic leader who is excited to celebrate day-to-day successes and collaborate with team members to problem-solve when issues arise.  You create an engaging and positive team environment and are comfortable leading, assessing performance, and delivering consistent feedback, both positive and constructive to support employee growth and development.    

Key areas you’ll add value:   

• Responsible for people and performance management of assigned Health coaches on Care Teams   
• Support Health Coaches from onboarding through on-the-job learning to ensure success in their role of driving positive patient outcomes  
• Oversee all people management responsibilities including communication, performance management, growth and development, and administrative/compliance   
• Support coaches in assisting patients with social determinants of health needs
• Lead weekly meetings with Health Coaches to facilitate discussion regarding successes and challenges, and create a safe, trusted and collaborative environment in which each team member feels empowered to contribute  
• Identify performance issues that require proactive performance coaching, and when necessary, disciplinary steps  
• During the training period, partner with Population Health leadership team and Clinical Trainer to participate in assessment review, and identify emerging risk areas for additional training  
• Complete quarterly performance reviews and work closely with the team to align on prioritization of work  
• Work closely with individual Health Coaches to support ongoing growth and development  
• Monitor performance dashboards on a daily/weekly cadence to view individual Health Coach performance of assigned pods and facilitate ongoing feedback sessions to reinforce and/or correct behavior  
• Shadow Health Coaches and provide consistent feedback on patient engagement skills  
• Conduct Quality Assurance calls to gather NPS score and qualitative feedback from patients.    
• Participate in hiring manager responsibilities for new Health Coach recruitment.    
• Serve as a mentor to new Health Coaches   
• Additional responsibilities as necessary to support the aims of advancing the quality and performance of Diverge Health care teams.   

What You Bring   

• Demonstrated success in managing people and guiding their day-to-day performance  
• 3+ years of supervisory experience 
• Experience navigating and supporting social determinants of health needs
• Experience utilizing Motivational Interviewing is preferred 
• Strong customer service or patient-facing experience 
• Comfortable working with diverse teams with both clinical and non-clinical backgrounds  
• Experience working with remote teams and promoting team culture in remote environments   
• Ability to visit patients in home and drive on-site to meetings
• Familiarity with one or more of the following topics: primary care, health coaching, health education or care of vulnerable patient populations.  

Personal Characteristics   

• Equally empathetic and objective, humble and highly conscientious; a teammate that inspires and motivates others.   
• Comfort with uncertainty; self-motivated and directed; can manage effectively in high growth, rapidly evolving environments.   
• A problem solver, able to think critically and strategically while being hands on in driving work; proactively identifies and resolves risks to execution and delivery.   
• Strong representation of the company's mission, vision, and values across all dimensions of internal and external interactions.   
• Strength in authentically connecting with people from all walks of life with empathy and humility.   

This is a full-time, exempt, salaried position. Commensurate on candidate experience, the expected base salary range for this role is $75,000-$90,000. 

Forge Your Future with Us:

At Forge Biologics, we believe in turning bold ideas into life-changing realities. Our mission is simple yet powerful: to enable access to life-changing gene therapies and help bring them from ideas into reality. We partner with scientists, physicians, biotech and pharma innovators, and patient communities — all united by one goal: improving lives. If you’re driven by purpose and excited to make a tangible impact, this is where your journey begins.

Our team works out of The Hearth, a state-of-the-art, 200,000-square-foot cGMP facility in Columbus, Ohio. Here, you won’t just watch innovation happen — you’ll be part of it. Whether you’re scaling AAV manufacturing, collaborating on cutting-edge therapies, or supporting complex technical projects, you’ll play a key role in bringing hope to patients with genetic diseases.

What sets Forge apart is our culture of H.O.P.E. We are hardworking, showing up each day with determination and grit. We are open, creating a space where ideas flow freely, and every voice is valued. We are purpose-driven, with every task directly tied to changing lives. And we are engaged, energized by the challenges we face and the milestones we achieve together.

At Forge, your growth matters. We’re committed to helping you expand your skills, take on new challenges, and develop your career through mentorship, hands-on learning, and opportunities for advancement. Our people are our greatest investment, and we’re proud to see team members grow with us.

If you’re ready to use your talent to help deliver hope to patients around the world, join us — and be part of something bigger than yourself.

About The Role: 

The CSV Engineer I is responsible for ensuring that GxP computerized systems at Forge Biologics are validated in compliance with regulatory standards (21 CFR Part 11, EU Annex 11, GAMP 5). This role directly supports gene therapy manufacturing operations by leading validation activities for key systems including Veeva QMS, BMRAM, analytical lab instruments, and the Metasys BMS. By maintaining data integrity and system compliance, the CSV Engineer plays a critical part in ensuring product quality, patient safety, and regulatory inspection readiness.

Responsibilities:

• Author, review, and execute validation deliverables for GxP computerized systems, including Validation Plans, Requirements Specifications (URS/FS/DS), IQ/OQ/PQ protocols, Trace Matrices, and Validation Summary Reports.
• Supports computer system validation efforts for Veeva Vault QMS, BMRAM (laboratory information management), analytical lab instruments (e.g., HPLC, UHPLC, PCR instruments, plate readers etc), ERP System (NetSuite).
• Perform risk assessments to determine validation approach and ensure appropriate testing of system functionality, data integrity, and audit trail review.
• Manage system change control, deviations, and CAPAs related to validated systems, ensuring compliance with Forge’s quality system.
• Collaborate with IT, QA, Lab Operations, and Facilities teams to support system upgrades, patches, and periodic reviews while maintaining validated state.

Qualifications:

• Bachelor’s degree in Computer Science, Engineering, Life Sciences, or related field (or equivelant experience).
• 2+ years of experience in Computer System Validation (CSV) within a GxP regulated environment (pharmaceutical, biotech, or medical device).
• Working knowledge of GAMP 5, 21 CFR Part 11, EU Annex 11, and data integrity principles (ALCOA+).
• Experience validating at least one of the following: Veeva Vault QMS, BMRAM, laboratory instrumentation (e.g., Waters, Agilent, Chromeleon, Softmax or similar), or a building management system (BMS) like Metasys.
• Strong technical writing skills and ability to execute protocols with minimal supervision.
• Ability to work onsite (in Columbus, Ohio) 3-4 days/week on average.

Preferred Skills:

• Experience with Veeva Vault platform (QMS or QualityDocs) and BMRAM configuration or validation.
• Hands-on validation of laboratory instruments (e.g., HPLC, UV-Vis,)including software like Empower or Chromeleon.
• Familiarity with Metasys BMS or similar environmental monitoring systems in a GxP facility.
• Experience with electronic execution systems such as Veeva Vault Manager or similar.
• Experience supporting regulatory inspections (FDA, EMA) and responding to CSV-related observations.

This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Duties, responsibilities and activities may change, or new ones may be assigned. 

Work Environment and Physical Demands  

This position works in both a laboratory environment and typical office environment where the physical work demands will vary depending on the specific tasks and duties required of the job. The employee will be stationary (standing/sitting) for extended periods of time. Employees regularly wear personal protective equipment based on the task being performed. Must be able to work in a confined space, such as a clean room or laboratory environment. Ability to identify small details within the field of vision, distinguish between different colors, and accurately identify objects within a specific area. 

Forge Biologics is an equal opportunity employer dedicated to building an inclusive and diverse workforce. Forge Biologics, provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. 

We’ve Got You Covered: 

At Forge Biologics, we believe our people deserve to be taken care of – in and out of the workplace. We’ve built a comprehensive compensation and benefits package designed to help you thrive, grow, and feel valued every step of the way:

Health from day one

• Health, dental and vision insurance start your first day – with 90% of premiums covered for you and your family.

Time to recharge

• A competitive paid time off plan – because rest fuels innovation.
• 12 weeks of fully paid parental leave so you can focus on family when it matters most.

Rewarding your impact

• Annual bonus opportunities for all full-time team members.
• 401(k) with company match to help you plan for the future.
• Special employee discounts, including childcare and dependent care savings.

Your wellness, supported

• Onsite fitness facility at The Hearth.
• Mental health counseling and financial planning services through our Employee Assistance Program.
• Employer-paid short and long-term disability coverage to protect your peace of mind.

Fuel for your workday

• A fully stocked kitchen with free snacks and beverages – we keep you energized and ready for what’s next.

Grow with us

• Ongoing professional development resources, training, and mentorship programs to help you build your care and grow within Forge.

Forge Your Future with Us:

At Forge Biologics, we believe in turning bold ideas into life-changing realities. Our mission is simple yet powerful: to enable access to life-changing gene therapies and help bring them from ideas into reality. We partner with scientists, physicians, biotech and pharma innovators, and patient communities — all united by one goal: improving lives. If you’re driven by purpose and excited to make a tangible impact, this is where your journey begins.

Our team works out of The Hearth, a state-of-the-art, 200,000-square-foot cGMP facility in Columbus, Ohio. Here, you won’t just watch innovation happen — you’ll be part of it. Whether you’re scaling AAV manufacturing, collaborating on cutting-edge therapies, or supporting complex technical projects, you’ll play a key role in bringing hope to patients with genetic diseases.

What sets Forge apart is our culture of H.O.P.E. We are hardworking, showing up each day with determination and grit. We are open, creating a space where ideas flow freely, and every voice is valued. We are purpose-driven, with every task directly tied to changing lives. And we are engaged, energized by the challenges we face and the milestones we achieve together.

At Forge, your growth matters. We’re committed to helping you expand your skills, take on new challenges, and develop your career through mentorship, hands-on learning, and opportunities for advancement. Our people are our greatest investment, and we’re proud to see team members grow with us.

If you’re ready to use your talent to help deliver hope to patients around the world, join us — and be part of something bigger than yourself.

About The Role: 

The LIMS System & Data Specialist II role will be the primary business user for the Veeva Laboratory Information Management System (LIMS) within the Quality Control (QC) group. This role is responsible for building and maintaining test definitions, sample plans, specification requirements and study designs in LIMS to support in-process, release, and stability testing for AAV, plasmid, cell bank, buffer, and raw materials, along with generation of electronic Certificate of Analysis (COA) and Certificate of Testing (COT) documents needed to support batch release or disposition. Acting as a Tier 1 LIMS support resource, this role partners closely with QC subject matter experts, QA, IT, and the LIMS System Administrator to support compliant system use, continuous improvement, and adoption of new LIMS functionality. This position plays a critical role in maintaining data integrity, operational readiness, and inspection preparedness in support of client gene therapy programs.

Responsibilities:

• Provide Tier 1 LIMS support
• Build and maintain test definitions, sampling plans, specifications, and stability protocols in Veeva LIMS, in collaboration with QC SMEs.
• Configure and issue Certificates of Analysis (COA) and Certificates of Testing (COT) in support of batch release and disposition.
• Support routine troubleshooting of data-related issues and escalate technical problems to System Admin or vendor as needed.
• Work with System Administrator to develop user requirements and test scripts for custom scripts, code, or automation tools to support LIMS integration with analytical instruments and other enterprise systems.
• Work closely with IT, QA, and QC leadership to test system settings, user roles, and permissions.
• Collaborate with laboratory staff to identify system improvements and customize LIMS functionalities.
• Develop SOPs, training materials, and documentation for LIMS system use and best practices.
• Train QC personnel on LIMS functionalities, data entry procedures, and reporting workflows.
• Ensure LIMS operations comply with GMP, FDA 21 CFR Part 11, USP, and data integrity requirements.
• Support internal and external regulatory audits and inspections by providing LIMS documentation and system access as required.
• Collaborate on periodic system reviews and validations to maintain compliance with regulatory standards.
• Work with QC leadership to support ongoing LIMS improvements and upgrades.
• Assist in integrating LIMS with other business systems and instruments.
• Assist with generating routine QC reports and trending data as requested.

Qualifications:

• AS or BS in Life Sciences, Biotechnology, or a related field is preferred, with degrees in Computer Science or a related field (or equivalent professional experience).
• Experience working in a GxP-regulated laboratory environment (biologics, gene therapy, or pharmaceuticals preferred).
• Familiarity with Veeva LIMS or other enterprise LIMS platforms (LabWare, LabVantage, STARLIMS, etc.).
• Experience working in compliance with FDA 21 CFR Part 11, GMP, and data integrity regulations.
• Strong problem-solving and analytical skills with attention to detail.
• Excellent communication and training abilities to support QC personnel.
• Strong collaboration with cross-functional teams (QC, QA, IT, Manufacturing, Regulatory Affairs, and external vendors).
• Ability to work onsite (in Columbus, Ohio) 2-3 days/week on average.

Preferred Skills:

• Understanding of QC analytical methods, sample types, and AAV manufacturing processes, or viral vector manufacturing.
• Familiarity with database management, system validation, and software lifecycle management.
• Basic understanding of data governance principles (controlled vocabularies, data dictionaries, master data ownership).
• Exposure to regulatory inspections and providing LIMS-related documentation.
• Prior experience supporting user training or developing SOPs/guides for LIMS users.

This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Duties, responsibilities and activities may change, or new ones may be assigned. 

Work Environment and Physical Demands  

This position is primarily performed in a temperature-controlled office environment with standard business equipment. The role involves frequent sitting or standing, computer work, and fine hand manipulation, with occasional lifting or carrying of items up to 25 pounds. A standard Monday–Friday schedule applies, with flexibility for hybrid work, overtime, or limited travel as needed.

Forge Biologics is an equal opportunity employer dedicated to building an inclusive and diverse workforce. Forge Biologics, provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. 

We’ve Got You Covered: 

At Forge Biologics, we believe our people deserve to be taken care of – in and out of the workplace. We’ve built a comprehensive compensation and benefits package designed to help you thrive, grow, and feel valued every step of the way:

Health from day one

• Health, dental and vision insurance start your first day – with 90% of premiums covered for you and your family.

Time to recharge

• A competitive paid time off plan – because rest fuels innovation.
• 12 weeks of fully paid parental leave so you can focus on family when it matters most.

Rewarding your impact

• Annual bonus opportunities for all full-time team members.
• 401(k) with company match to help you plan for the future.
• Special employee discounts, including childcare and dependent care savings.

Your wellness, supported

• Onsite fitness facility at The Hearth.
• Mental health counseling and financial planning services through our Employee Assistance Program.
• Employer-paid short and long-term disability coverage to protect your peace of mind.

Fuel for your workday

• A fully stocked kitchen with free snacks and beverages – we keep you energized and ready for what’s next.

Grow with us

• Ongoing professional development resources, training, and mentorship programs to help you build your care and grow within Forge.

Role Objective 

The Sales Associate works to achieve store sales goals by setting the ALO experience & Brand Mission standard. Creating an authentic, organic experience of excellence for every guest through genuine connection, product education and educating customers about our community and culture. This individual is an expert in all facets of product knowledge, including features, benefits, fabric, usage, design, and care. The Sales Associate thrives working on a team and relishes a culture of feedback and excellence.  

Key Job Responsibilities 

• Impacts the business and store environment in a positive manner aligning with store leadership and company goals. 
• Drive and exceed sales goals by leading ALO's Flow initiatives, while optimizing productivity and efficiency
• Ensure engagement with customers and provide a friendly and easy to shop environment
• Continue to build the client relationship daily with our customers
• In partnership with leadership team, analyze reports to strategize and deliver results; support achieving action plans focusing on deficient areas and highlight growth opportunities
• Ensure effective sales floor coverage through the development of workforce solutions and leading selling initiatives throughout the store as needed.
• Knowledge of store goals, company communication, initiatives, new product launches and any additional information required by the Store Leadership Team; educate on guest-facing initiatives on the floor
• Confidently introduces all facets of the ALO business model (Retail, Yoga, Café) through personal testimony and knowledge of all aspects and details
• Leverages company tools, incentives, and strategies to support meeting store goals
• Resolve client needs quickly & effectively ensuring customer satisfaction
• Educates guests and staff on our product, community and culture
• Understand and protect the Daily schedule that prioritizes the best business strategy, in partnership with the Store Leadership
• Assists in processing shipment and ensuring product flow including but not limited to visual merchandising placement and daily replenishment excellence
• Ensure all front and back of house procedures are executed in accordance with company Policy & Procedures
• Duties require constant movement in and around the store, including the sales floor and back of house. When not actively assisting guests, this position takes initiative to perform other tasks, as needed, to keep store clean, safe, inviting and operating efficiently. 

Sales Associate Qualifications 

• Preferred 1+ years prior work experience in a client-centric, sales environment
• Passion for customer service and delivering exceptional experiences
• Aligns with and embodies ALO's Guiding Principles
• Self-motivated with a desire to achieve results and excel individually, and as a team
• Requires constant movement in and around all areas of store
• Ability to lift, push, carry or otherwise move up to 50 pounds
• Ability to lift, bend, kneel, climb, crawl and/or twist, and safely climb up/down a ladder
• Ability to stand and move for an entire shift 

Sales Associate Schedule 

Part-Time non-exempt associates are expected to work up to 30 hours per week, based on the needs of the business, for a shift minimum of 4 hours. Full-Time non-exempt associates are expected to have open availability, 7 days a week, between 32 - 40 hours. All employees without exception are expected to be able to work during the company’s Blackout period, from the week of American Thanksgiving (including Black Friday and Thanksgiving weekend) through the end of the holiday season (the 1st week of January). 

As an Equal Opportunity Employer, ALO does not discriminate against applicants or employees because of race, color, creed, religion, sex, national origin, veteran status, disability, age, citizenship, marital or domestic/civil partnership status, sexual orientation, gender identity or expression or because of any other status or condition protected by applicable federal, state, or local law. 

JUST SOME OF THE PERKS 

• Generous employee discount for Bella+Canvas, ALO, and free membership to ALO Wellness, with access to hundreds of streaming fitness and yoga classes with top instructors
• Competitive medical, dental and vision plan options, and enhanced additional benefits such as free virtual access to mental health providers and new parent support for employees and dependents (Full-Time Employees)
• Monthly Store Incentives
• Clothing Allowance
• Free yoga classes at any of our Sanctuaries

The Company’s Associate base pay ranges from $15.00- $17.00/ hour in Columbus, OH. Please also note, Associates are eligible to participate in the Company’s Monthly Store Incentive bonus program, which may result in bringing the total compensation to a higher range. Further, the range listed is just one component of the Company’s total rewards package for retail employees. Other rewards may include: clothing allowance, employee discount, 401K, competitive medical, dental, and vision plans, commuter benefits, and ALO Wellness.

#LI-JJ1

#LI-2

#li-onsite

OVERVIEW

The Operations Associate is critical in the store team and is responsible for driving profitability and efficiency. The Operations Associate will work closely with the Operations & Visual Management team in initiating, completing work, and providing feedback to the team to achieve optimal results supporting total store operations.  

Key Job Responsibilities 

• Execute inventory management processes effectively with a focus on maximizing inventory accuracy and reducing shrink
• Investigate and root cause inventory accuracy issues, partnering with the General/Store Manager to escalate process or system gaps
• Support execution of key operational functions including shipment, receiving and processing, reverse transfers, sales floor recovery, intra-day sales floor replenishment, floor set updates, and supply management
• Maintain and champion strong visual standards for the sales floor
• Work closely with reporting, budgets, expenses, inventory control, supplies, vendor relationships, technology, and facilities to ensure maintained and maximized
• Support a safe work environment and efficient operation through strong stockroom standards and processes
• Move dynamically on the retail floor to assess and fulfill the needs of the business, team and guests
• Execute company-level operations-focused directives, projects and initiates, in partnership with the Operations & Visual Management team.  
• Assists in processing shipment and ensuring product flow; including but not limited to visual merchandising placement and daily replenishment excellence
• Demonstrate strong business acumen by leveraging metrics to support business-driving strategies
• Resolve client needs quickly & effectively ensuring customer satisfaction
• Identify product concerns and communicate inventory needs to support the business goals
• Duties require constant movement in and around the store, including the sales floor and back of house. When not actively assisting guests, this position takes initiative to perform other tasks, as needed, to keep store clean, safe, inviting and operating efficiently. 

Operations Associate Qualifications 

• 1+ years prior work experience in a client-centric, sales & operational environment
• Requires constant movement in and around all areas of store
• Ability to lift, push, carry or otherwise move up to 50 pounds
• Ability to lift, bend, kneel, climb, crawl and/or twist, and safely climb up/down a ladder
• Ability to stand and move for an entire shift
• Passion for customer service and delivering exceptional experiences
• Self-motivated with a desire to achieve results and excel individually, and as a team
• Aligns with and embodies ALO's Guiding Principles  

 Operations Associate Schedule 

Part-Time non-exempt associates are expected to work up to 30 hours per week, based on the needs of the business, for a shift minimum of 4 hours. Full-Time non-exempt associates are expected to have open availability, 7 days a week, between 32 - 40 hours. All employees without exception are expected to be able to work during the company’s Blackout period, from the week of American Thanksgiving (including Black Friday and Thanksgiving weekend) through the end of the holiday season (the 1st week of January). 

As an Equal Opportunity Employer, ALO does not discriminate against applicants or employees because of race, color, creed, religion, sex, national origin, veteran status, disability, age, citizenship, marital or domestic/civil partnership status, sexual orientation, gender identity or expression or because of any other status or condition protected by applicable federal, state, or local law. 

JUST SOME OF THE PERKS 

• Generous employee discount for Bella+Canvas, ALO, and free membership to ALO Wellness, with access to hundreds of streaming fitness and yoga classes with top instructors
• Monthly Store Incentives
• Clothing Allowance
• Free yoga classes at any of our Sanctuaries

#LI-JJ1

#LI-2

#li-onsite

OVERVIEW

The Sales & Service Manager is a member of the store leadership team who deals with ALO’s business and guest experience strategy to life in store. This individual is passionate about business targets, sales, guest experience, and elevating talent to meet ALO’s guiding principles. This role’s north star is pointed at ensuring that guest experience in the store is exceptional. Duties require constant movement in and around the store, including the sales floor and back of house. When not actively assisting guests, this position takes initiative to perform other tasks, as needed, to keep store clean, safe, inviting and operating efficiently. 

Sales & Service Leader 

• Investigate and root cause sales opportunities, partnering with the General Manager to escalate process or system gaps
• Oversee the Sales & Service team to execute an exceptional guest experience on the floor through assessing the level of guest connection and technical product education and supporting team members to address gaps through feedback and coaching
• Continue to build the client relationship daily with our customers
• Ensure effective sales floor coverage through the development of workforce solutions and leading selling initiatives throughout the store as needed
• Partner with the General Manager to build the Sales & Service strategy for the store and execute implementation with the Sales & Service team 

Business Leader  

• Represent the business in meetings and on conference calls, in partnership with General Manager
• Review, Monitor and partner with General Manager to manage the budget, reporting and other business data; including metrics (e.g. Expenses, Sell-Thru) and inform planning processes (e.g., quarterly business review and sales planning)
• Future planning workflow business needs to protect optimal performance 

People Leader 

• Ensure that the Sales, Service, and Community team exudes ALO's mission and guiding principles to effectively communicate to our guests who we are, what we do and why we do what we do
• Leads a team through accountability, continuous coaching on a regular basis, development of talent, and elevating effective communication throughout the Operations and Visual team
• Establish internal & external pipeline through succession planning and recruitment strategy
• Writes an effective schedule that prioritizes the best business strategy, in partnership with the General Manager/Store Manager 

Business Partner 

• Oversees the execution of certain deliverables on the ALO Sales and Service Model, protecting operational efficiency
• Collaborates and implement General/Store Manager’s vision and work cross-functionally with business partners, as directed, to support all-level organizational goals
• Demonstrate an ability to navigate the organization with a balance of business need and brand culture 

Sales & Service Leadership Qualifications 

• 3-5 years of retail or related industry leadership experience 
• Working knowledge of MS Office (Word, Excel and Outlook)  
• Extraordinary interpersonal and communication skills, both verbal and written
• Agile with the ability to handle multiple tasks in a changing environment
• Independent work ethic, time management skills, and personal accountability  
• Requires constant movement in and around all areas of the store
• Aligns with and embodies ALO’s Guiding Principles
• Ability to lift, push, carry or otherwise move up to 50 pounds
• Ability to lift, bend, kneel, climb, crawl and/or twist, and safely climb up/down a ladder
• Ability to stand and move for an entire shift 

Sales & Service Manager Schedule 

To build a balanced schedule that supports the needs of the business and our teams, we expect all full-time employees to be available for opening, closing and weekend shifts. All employees without exception are expected to be able to work during the company’s Blackout period, from the week of American Thanksgiving (including Black Friday and Thanksgiving weekend) through the end of the holiday season (the 1st week of January) 

As an Equal Opportunity Employer, ALO does not discriminate against applicants or employees because of race, color, creed, religion, sex, national origin, veteran status, disability, age, citizenship, marital or domestic/civil partnership status, sexual orientation, gender identity or expression or because of any other status or condition protected by applicable federal, state, or local law. 

JUST SOME OF THE PERKS 

• Generous employee discount for ALO, and free membership to ALO Wellness Club, with access to hundreds of streaming fitness and yoga classes with top instructors
• Competitive medical, dental and vision plan options, and enhanced additional benefits such as free virtual access to mental health providers and new parent support for employees and dependents (Full-Time Employees)
• 401K with company matching (Full-Time Employees)
• Monthly Store Incentives
• Clothing Allowance
• Free yoga classes at any of our Sanctuaries (select cities)

#LI-JJ1

#LI-4

#li-onsite

OBJECTIVE

The Store Manager is a true business owner for their store. They are responsible for leading, managing and continuously developing all aspects of their store's business. They are accountable for creating and maintaining a positive and highly productive work environment that aligns with the company's mission. They will be responsible for consistently achieving sales & profitability goals, operational objectives, merchandising standards and developing a highly successful Sales, Operations, and Visual team.

Business Leader 

• Develop and execute the store’s retail strategies
• Local market knowledge of clientele base and brand competitors
• Aware of business trends that relate to the success of the store
• Demonstrate strong business acumen through KPI’s to develop and support business driving strategies
• Lead team by leveraging company tools, incentives & strategies to support meeting sales goals  

People Leader 

• Ensure that the store team exudes ALO's mission and guiding principles to effectively communicate to our guests who we are, what we do and why we do what we do
• Develops an environment of growth, accountability and inclusivity through development, performance management, training and consistent coaching  
• Conducts talent analysis of colleagues and establish career progression plans for key players and positions to result in retention of best talent and turnover reduction
• Establish internal & external pipeline through succession planning and recruitment strategy 

Operations Leader 

• Oversee Sales & Service, Operations, and Visual Managers to ensure execution of all key strategies
• Oversee and support execution of key operational and visual guidelines  
• Champion strong visual standards for the salesfloor by leveraging business performance data
• Support a safe work environment and efficient operation  
• Develop schedules that deliver business results while maintaining labor effectively 

Flow Experience Leader 

• Collaborate with cross-functional business partners to support organizational goals 
• Is an ALO ambassador and creates a culture that aligns with our mission
• Demonstrate an ability to navigate the organization with a balance of business need and brand culture
• Create and implement effective communication strategies throughout store to achieve goals and KPI’s 

Store Manager Qualifications 

• 5+ years of retail or related industry leadership experience 
• Working knowledge of MS Office (Word, Excel and Outlook)  
• Extraordinary interpersonal and communication skills, both verbal and written
• Highly Motivated by driving business in a fast-paced, innovative environment
• Independent work ethic, time management skills, and personal accountability
• Aligns with and embodies ALO’s Guiding Principles
• Business owner mindset with an entrepreneurial spirit  
• Requires constant movement in and around all areas of store
• Ability to lift, push, carry or otherwise move up to 50 pounds
• Ability to lift, bend, kneel, climb, crawl and/or twist, and safely climb up/down a ladder
• Ability to stand and move for an entire shift 

 Store Manager Schedule 

To build a balanced schedule that supports the needs of the business and our teams, we expect all full-time employees to have open availability and are expected to work variable shifts including peak days and weekends. All employees without exception are expected to be able to work during the company’s Blackout period, from the week of American Thanksgiving (including Black Friday and Thanksgiving weekend) through the end of the holiday season (the 1st week of January).   

As an Equal Opportunity Employer, ALO does not discriminate against applicants or employees because of race, color, creed, religion, sex, national origin, veteran status, disability, age, citizenship, marital or domestic/civil partnership status, sexual orientation, gender identity or expression or because of any other status or condition protected by applicable federal, state, or local law. 

JUST SOME OF THE PERKS 

• Generous employee discount for ALO, and free membership to ALO Wellness Club, with access to hundreds of streaming fitness and yoga classes with top instructors
• Competitive medical, dental and vision plan options, and enhanced additional benefits such as free virtual access to mental health providers and new parent support for employees and dependents (Full-Time Employees)
• 401K with company matching (Full-Time Employees)
• Monthly Store Incentives
• Clothing Allowance
• Free yoga classes at any of our Sanctuaries (select cities)

#LI-JJ1

#LI-4

#li-onsite

About The Role

As a Divisional Production Recruiting Lead, you are the single-threaded owner of all production/manufacturing/supplychain hiring outcomes for your assigned Division. This role exists to solve a critical alignment gap: giving Divisional leaders direct visibility, accountability, and control over their talent pipelines while maintaining leverage from centralized recruiting operations.

You will operate as an embedded player-coach and strategic program manager—personally executing your Division's most critical and complex production assignments while aligning the priorities and workload of the centralized production recruiting team for all of your divisional roles. This is a high-impact, high-autonomy role designed for a proven recruiting operator who can think strategically, execute tactically, and build trusted relationships with senior divisional leadership.

This role is a deliberate bridge in our organizational evolution: it creates the foundation for Divisions to eventually roll-up production recruiting end-to-end while maintaining execution efficiency and central coordination during a period of structural maturity.

What You'll Do

Divisional Accountability & Strategic Ownership

• Own end-to-end production hiring outcomes for your Division, including headcount planning, demand forecasting, requisition prioritization, and delivery against hiring targets.
• Act as the primary strategic talent partner to your Divisional Head of TA and senior divisional leaders, translating business objectives into executable hiring strategies.
• Deliver regular reporting on hiring health, pipeline velocity, capacity constraints, and risk mitigation to divisional leadership—providing full transparency and "positive control" over talent delivery.
• Define and manage SLAs, hiring goals, and success metrics for your Division's production portfolio in partnership with business stakeholders. 

Hands-On Recruiting Execution (Player)

• Personally own and execute full-cycle recruiting on priority roles as needed for your Division's most critical, complex, or strategic production roles, including:
  • Leadership and senior technical hires (Head of, Director, VPs)
  • Single-point-of-failure roles or positions with unique market challenges
  • First-of-their-kind roles requiring deep business context and creative sourcing strategies
• Set the standard for recruiting excellence within your Division—demonstrating best-in-class sourcing, candidate engagement, assessment rigor, and offer negotiation.
• Maintain credibility and market intelligence by staying hands-on in the craft of recruiting, ensuring you deeply understand talent availability, compensation trends, and competitive dynamics. 

Program Management & Priority Direction (Coach)

• Align the day-to-day priorities of the centralized production recruiting team aligned to your Division, ensuring their focus is calibrated to the highest-impact hiring needs.
• Provide coaching, real-time feedback, and quality assurance to centralized recruiters working on your Division's roles (without formal people management responsibility).
• Lead the operational rhythm for your Division's production hiring portfolio, including intake meetings, pipeline reviews, and cross-functional coordination with hiring managers, HR, and Finance.
• Act as the single escalation point for hiring blockers, process breakdowns, or stakeholder misalignment within your Division.
• Design and lead surge hiring initiatives, high-volume campaigns, or other complex hiring programs specific to your Division's business needs. 

Cross-Functional Collaboration & Influence

• Partner closely with The Lead Coordinator, for Overall Divisional Production TA to ensure process consistency, share best practices, and contribute to cross-divisional reporting and strategic planning.
• Provide structured input into performance evaluations and development plans for centralized recruiters supporting your Division, ensuring their contributions to divisional outcomes are recognized.
• Build strong relationships with Divisional BizOps, Finance, and Workforce Planning teams to align on headcount allocation, budget, and hiring sequencing.
• Influence hiring manager behavior and decision-making, serving as a trusted advisor on candidate quality, market realities, and talent strategy trade-offs. 

Who You Are

You are a high-performing recruiting operator who thrives in ambiguity and enjoys owning outcomes. You are equally comfortable rolling up your sleeves to close a Director-level hire and stepping back to orchestrate a 50+ role hiring sprint. You have the business acumen to partner with senior leaders, the program management discipline to drive complex initiatives, and the recruiting chops to execute at the highest level.

You see this role as what it is: a strategic springboard—a chance to prove you can own a business-critical function, build scalable systems, and lead through influence before stepping into formal people leadership.

Required Qualifications

• 8+ years of talent acquisition experience, including significant recent experience as a full-cycle production or technical recruiter in a fast-paced, high-volume environment.
• Proven ability to operate independently with minimal oversight, managing complex hiring portfolios, competing priorities, and ambiguous situations with sound judgment.
• Strong business partnership skills: experience influencing and advising Director-level and above stakeholders, translating business needs into hiring strategies, and managing escalations diplomatically.
• Demonstrated program management capability—experience leading hiring initiatives beyond individual requisitions, coordinating cross-functional teams, and delivering results through others.
• Excellent analytical and communication skills: ability to use data to drive decisions, tell a compelling story, and present hiring health narratives to senior leadership.
• Comfortable working in a matrixed environment, providing direction and feedback to peers without formal management authority. 

Preferred Qualifications

• Direct experience recruiting for production, production operations, or frontline roles in industries such as synergistics, robotics, logistics, manufacturing, field services, or government contracting.
• Experience working in a decentralized or divisional business structure, particularly in organizations undergoing TA operating model transitions.
• Formal program or project management training or certification (e.g., PMP, Agile, Six Sigma).
• Prior experience as a recruiting lead, squad lead, or business partner with responsibility for a portfolio of hiring beyond personal requisition load.
• Familiarity with workforce planning, capacity modeling, and demand forecasting in partnership with Finance or BizOps teams.
• Track record of mentoring or coaching recruiters, with examples of improving team performance or developing junior talent. 

Why This Role Matters

This is not a typical recruiting role. You are being entrusted with divisional accountability for a critical talent function during a pivotal moment in the organization's evolution. You will have direct influence over your Division's ability to meet contract milestones, scale operations, and hit revenue targets. Success in this role positions you as a proven internal candidate to lead a fully embedded or expanded Production TA organization in the future—and equips you with the strategic leadership experience needed to advance into senior TA leadership roles across the enterprise. You will be the bridge between strategy and execution. Between central leverage and divisional ownership. Between what we do today and what we build tomorrow.

Compensation: $25.00 - $30.00 per hour (Base pay may be adjusted based on experience, licensure level, and location.)

HVAC Certification: HVAC Type II Certification required, Universal Certification preferred

Schedule: Full-time, no on-call, no weekends

Location: Columbus, OH

Benefits: 

• Company vehicle provided, along with gas card 
• Generous PTO Policy and 12 Paid Holidays.
• Volunteer Time Off and Paid Parental Leave.
• 401k Program.
• $100/month wellness and home office/cell phone subsidies.
• Robust health, dental, vision insurance, and more.

About the Role

As a Maintenance Technician, you will maintain rental properties in peak condition across multiple sites. We are looking for a self-motivated, tech-savvy professional who is customer-focused and capable of performing high-quality repairs and inspections in a fast-paced environment.

What You’ll Do

• Maintenance: Perform routine and emergency repairs (HVAC, plumbing, electrical).
• Turnovers: Prepare vacant units for new move-ins ("make-readies").
• Inspections: Conduct move-in/out and property onboarding audits.
• QA: Audit work completed by external vendors.
• Field Ops: Manage service tasks via mobile apps and post legal notices.

What We’re Looking For

• Valid driver’s license
• Strong troubleshooting and problem-solving skills
• Ability to work independently in the field
• Comfortable using mobile apps for work orders and communication
• Perform other duties as assigned

Work Environment

• Daily travel to local properties
• Mix of indoor and outdoor work
• Physical role (lifting up to 50 lbs, bending, climbing, etc.)

Additional Requirements

• Must be authorized to work in the U.S. (no visa sponsorship)
• Employment contingent on background check
• High school diploma or GED

What You’ll Do:

The Technical Project Management team at CoreWeave is the operational engine supporting the global build-out and fit-out of our physical infrastructure. As our site footprint expands exponentially, this team manages the critical transition from capacity planning to live operations. TPMs are responsible for managing multiple large-scale projects with aggressive timelines, ensuring that every data center is delivered on time, within scope, and ready for high-performance AI workloads.

About the Role:

As a Technical Project Manager, you will manage the execution of massive infrastructure projects, taking sites from signing through to day 2 operations. You will lead the delivery and installation of critical hardware, cabling, and network systems, working in a fast-paced environment where timelines are often fluid and expedited. Your mission is to ensure that project blockers are removed and that infrastructure is deployed to CoreWeave's exacting standards.

In this role, you will:

• Project Planning and Execution: Lead the full lifecycle of multiple simultaneous data center deployment projects, including design, construction, testing, commissioning, and handover to operations.
• Stakeholder Management: Act as the primary point of contact for stakeholders, including clients, vendors, contractors, and internal teams. Facilitate clear communication and collaboration across all parties involved and hold meetings with your vendors and site to meet timelines.
• Resource Management: Effectively manage and allocate resources (teams, tools, budget), ensuring that all project phases are adequately staffed and equipped to meet fast-paced timelines.
• Risk Management: Identify potential project risks, create mitigation strategies, and proactively address issues to minimize disruptions to project timelines.
• Scheduling & Budgeting: Develop and maintain project schedules, budgets, and resource plans, ensuring projects are delivered within agreed contractual constraints.
• Quality Assurance: Ensure that all data center deployments meet technical and quality standards, including compliance with industry best practices and local regulations.
• Documentation: Maintain comprehensive project documentation, including design documents, and give regular progress reports.
• Technical Oversight and Collaboration: Provide technical guidance to teams, in collaboration with experts, on best practices for data center design and deployment, including considerations for power, cooling, networking, and physical security.
• Continual Improvement: Identify opportunities to optimize processes and improve operational efficiency. Implement best practices and innovative solutions to enhance data center operations.
• Project Oversight: Travel to up to 60% of data center locations to monitor progress, troubleshoot issues, and ensure smooth project execution. Coordinate with local teams, contractors, and vendors during on-site visits.

Who You Are:

• 6+ years of demonstrated experience in data center deployment, infrastructure project implementation, or technical project management within a data center environment.
• Project Management Skills: Proven ability to successfully manage complex technical projects from initiation to completion, utilizing a strong understanding of project management methodologies and tools.
• Data Center Operations: In-depth technical knowledge of data center infrastructure, including servers, storage, networking, power, and cooling systems. Demonstrated familiarity with data center best practices and industry standards.
• Leadership and Communication: Demonstrated ability to lead and manage teams, coupled with strong communication and interpersonal skills for effective collaboration with cross-functional teams and stakeholders.
• Problem Solving: Exceptional ability to analyze complex technical issues, troubleshoot problems, and propose innovative solutions, supported by strong decision-making and critical-thinking abilities.
• Compliance and Security: Familiarity with industry standards (e.g., TIA-942, Uptime Institute, ASHRAE), data center compliance requirements, security protocols, and risk management practices.
• Flexibility and Adaptability: Proven ability to prioritize tasks, adapt to changing requirements, and perform effectively in a fast-paced, dynamic environment.
• Willingness and ability to travel up to 60% to data center locations to support project execution, sometimes on short notice.
• Education: A Bachelor’s degree in Computer Science, Information Technology, or a related technical field, or equivalent practical experience. Relevant professional certifications (e.g., PMP, PRINCE2, ITIL, CDCP, CDCS, or similar) are a plus.

Preferred:

• Experience with High-Performance Computing (HPC) or AI-specific infrastructure.
• Familiarity with liquid-to-chip cooling technologies and advanced data center redundancy protocols.

Wondering if you’re a good fit?

We believe in investing in our people, and value candidates who can bring their own diversified experiences to our teams – even if you aren't a 100% skill or experience match. Here are a few qualities we’ve found compatible with our team. If some of this describes you, we’d love to talk.

• You love to manage the full lifecycle of complex technical projects in high-growth environments.
• You’re curious about the future of computing and interested in learning about HPC and AI infrastructure.
• You’re an expert at navigating ambiguity and thriving in a startup culture where "chaos" is turned into order.
• You are comfortable with significant travel, averaging 3 days per week to various project sites.

Why CoreWeave?

At CoreWeave, we work hard, have fun, and move fast! We’re in an exciting stage of hyper-growth that you will not want to miss out on. We’re not afraid of a little chaos, and we’re constantly learning. Our team cares deeply about how we build our product and how we work together, which is represented through our core values:

• Be Curious at Your Core
• Act Like an Owner
• Empower Employees
• Deliver Best-in-Class Client Experiences
• Achieve More Together

We support and encourage an entrepreneurial outlook and independent thinking. We foster an environment that encourages collaboration and enables the development of innovative solutions to complex problems. As we get set for takeoff, the organization's growth opportunities are constantly expanding. You will be surrounded by some of the best talent in the industry, who will want to learn from you, too. Come join us!

The base salary range for this role is 122,000 to $163,000. The starting salary will be determined by job-related knowledge, skills, experience, and the market location. We strive for both market alignment and internal equity when determining compensation. In addition to base salary, our total rewards package includes a discretionary bonus, equity awards, and a comprehensive benefits program (all based on eligibility).

Position Overview

Woolpert is hiring a Deputy Survey Project Manager to join our dynamic Transportation team in one of our Dayton, Cincinnati or Columbus offices, who will assist in taking the helm of transformative transportation geospatial infrastructure projects, driving innovation and precision every step of the way. From overseeing route surveys with cutting-edge technologies like photogrammetry, lidar (mobile, aerial, UAS and terrestrial), and advanced mapping techniques, to managing right-of-way maps, construction surveys, and state land surveying services, your leadership will help shape the future.

Collaborating with dynamic, cross-functional teams, you’ll craft detailed, high-quality deliverables that meet and exceed expectations. Your role goes beyond project leadership—you’ll build lasting client partnerships, foster growth opportunities, and secure repeat business with the Ohio Department of Transportation (ODOT) and local municipalities.

We are unable to provide visa sponsorship for this position.  Applicants must already possess work authorization in the country the job is located.

What You Will Do:

• Project Leadership

  • Assist in management of projects related to surveying for transportation infrastructure.
  • Prepares scopes of work and estimates for survey and mapping projects, including review of manhour estimates to ensure compliance against budgeted hours
  • Provides technical expertise and leadership in the project definition and planning phases.
  • Participate in scoping meetings with clients to determine project needs and requirements
  • Coordinate planning, scheduling, and data development processes.
  • Collaborate with senior management to resolve schedule and budget challenges as they arise and implement corrective action plans when deviations from budgets and/or schedules are evident. 
  • Keeps accurate notes, records, and meeting minutes to document workflow procedures and client standards.

  Team Collaboration

  • Analyze project resource needs and work with internal survey, photogrammetry and lidar teams to create detailed scopes, budgets and schedules for projects.
  • Responsible for advancement of project quality control and quality assurance processes, including updating project status documentation as deliverables are completed.
  • Works with team leaders to perform project assignments, drive resource planning, and assist in development of skills of other personnel.
  • Collaborate with survey, photogrammetry and lidar teams to deliver detailed and accurate project deliverables.
  • Provide oversight, reporting, and guidance throughout the project lifecycle.

  Technical Expertise

  • Performs QA/QC for difficult or complex boundary surveys and provides documented feedback for production staff to implement in future deliverables.
  • Review and perform quality control of final AutoCAD Civil 3D and Bentley Open Roads Designer mapping deliverables, often derived from multiple technologies.
  • Assists with the preparation of roadway right-of-way plans and conducts QA/QC of right-of-way plans.
  • Prepares or reviews survey reports and legal descriptions.
  • Performs research and interpretation of government files, utilities, and public records documents.
  • Assist in management and execution of various types of surveys using conventional and advanced technologies (photogrammetry, lidar)

  Client Relationship Management

  • Contribute to the growth of the organization by identifying opportunities for client expansion including State DOTs, transit authorities, cities and/or counties within Ohio.
  • Acts as technical expertise and representative of the firm at various functions, as needed
  • Foster repeat business by ensuring client satisfaction and delivering quality projects.
  • Develop and improve strategies to increase engagement with Ohio DOT and other stakeholders.

What You Will Bring:

• Licensure/Certification

  • LSIT Certification required, Ohio PLS a plus.

  Experience and Proficiency

  • 10+ years in the Survey/Geospatial industry.
  • 3+ years managing survey/geospatial transportation tasks.
  • Bachelor's Degree required
  • ODOT project experience preferred.
  • Proficient in surveying techniques and geospatial technologies (e.g., lidar, photogrammetry).
  • Working knowledge of industry-standard software (e.g., MicroStation ORD, AutoCAD Civil 3D, Trimble Business Center).
  • Excellent communication skills – written and verbal
  • Ability to translate technical geospatial concepts into understandable language for non-technical stakeholders.
  • Must be able to respond effectively to sensitive inquiries from clients, regulatory agencies, and/or members of the business community.
  • Proficiency in Microsoft Office tools
  • Possess attention to detail and accept an ownership mentality for ensuring data accuracy, deliverable quality, and adherence to established procedures, standards and policies.
  • Possess a proactive mindset to anticipate risks and ask questions before problems grow.
  • Strong organization skills to manage multiple priorities in a fast-paced environment
  • Ability to work both independently and collaboratively

  Other Requirements

  • Ability to travel for client visits, conferences and company functions.
  • Pre-employment verification, drug screening and satisfactory driving record required.

Benefits You Will Love

Certified as a Great Place to Work, Woolpert is one of the fastest-growing architecture, engineering, and geospatial companies in the world. With over 75 offices and countless projects around the globe, you’ll work on meaningful assignments that improve quality of life around the world. In addition to offering competitive pay, we provide employees with a robust set of unique benefits, including:

• Freedom to Work program: Set your own schedule and location (as appropriate).
• Principal program: Earn the opportunity to become an owner of the firm.
• Flexible paid time off/vacation: Take time off when it makes sense for you and your team.
• Career development: Explore a wide range of learning and growth opportunities within and across industries.
• Health, life, vision, and dental insurance: Cover all your medical bases.
• Paid sick time, retirement plan, fitness reimbursement, pet insurance, identity protection, technology stipend, employee assistance program, and more!

#LI-MK1

#LI-Hybrid

BASE SALARY: $150,000 to $190,000 per year, paid semi-monthly

MUST HAVE:

• 5+ years of experience in data engineering within fast-paced, cloud-native environments
• Deep expertise in Python, SQL, Docker, and AWS (S3, Glue, Kinesis, Athena/Presto)
• Experience building and managing scalable ETL pipelines and data lake infrastructure
• Familiarity with distributed systems, Spark, and data quality best practices
• Strong cross-functional collaboration skills to support BI, analytics, and engineering teams

EXPERIENCE: 5+ years of data engineering experience in an AWS-based environment where data powers decision-making across product, marketing, and operations.

YOUR ROLE

Lead scalable data engineering efforts that empower cross-functional teams with reliable, timely, and actionable data, ensuring Launch Potato’s analytics and business intelligence infrastructure fuels strategic growth.

OUTCOMES

• Build and optimize scalable, efficient ETL and data lake processes that proactively catch issues before they impact the business
• Own the ingestion, modeling, and transformation of structured and unstructured data to support reporting and analysis across all business units
• Partner closely with BI and Analytics to deliver clean, query-ready datasets that improve user acquisition, engagement, and revenue growth
• Maintain and enhance database monitoring, anomaly detection, and quality assurance workflows
• Serve as the internal point of contact for reporting infrastructure—delivering ad hoc data analyses and driving consistent data integrity
• Drive adoption and advancement of Looker dashboards by ensuring robust and scalable backend data support
• Contribute to the future of Launch Potato’s data team by mentoring peers and shaping a high-performance, quality-first engineering culture

COMPETENCIES

• Data Engineering Mastery: Demonstrates technical excellence in building data pipelines, troubleshooting distributed systems, and scaling infrastructure using AWS and open-source tools
• Cross-Functional Collaboration: Communicates clearly across technical and non-technical teams, translating business needs into robust data solutions
• Proactive Ownership: Operates with a strong sense of accountability; identifies and solves data issues independently and efficiently
• Quality-Driven Execution: Holds a high bar for data accuracy, auditability, and documentation throughout all systems and workflows
• Strategic Thinking: Anticipates how data infrastructure impacts wider company OKRs and proactively suggests improvements and innovations
• Growth Mindset: Seeks out opportunities to elevate team capabilities, mentor others, and stay ahead of evolving best practices in data engineering

TOTAL COMPENSATION

Base salary is set according to market rates for the nearest major metro and varies based on Launch Potato’s Levels Framework. Your compensation package includes a base salary, profit-sharing bonus, and competitive benefits. Launch Potato is a performance-driven company, which means once you are hired, future increases will be based on company and personal performance, not annual cost of living adjustments.

BASE SALARY: $150,000 to $190,000 per year, paid semi-monthly

MUST HAVE:

• 5+ years of experience in data engineering within fast-paced, cloud-native environments
• Deep expertise in Python, SQL, Docker, and AWS (S3, Glue, Kinesis, Athena/Presto)
• Experience building and managing scalable ETL pipelines and data lake infrastructure
• Familiarity with distributed systems, Spark, and data quality best practices
• Strong cross-functional collaboration skills to support BI, analytics, and engineering teams

EXPERIENCE: 5+ years of data engineering experience in an AWS-based environment where data powers decision-making across product, marketing, and operations.

YOUR ROLE

Lead scalable data engineering efforts that empower cross-functional teams with reliable, timely, and actionable data, ensuring Launch Potato’s analytics and business intelligence infrastructure fuels strategic growth.

OUTCOMES

• Build and optimize scalable, efficient ETL and data lake processes that proactively catch issues before they impact the business
• Own the ingestion, modeling, and transformation of structured and unstructured data to support reporting and analysis across all business units
• Partner closely with BI and Analytics to deliver clean, query-ready datasets that improve user acquisition, engagement, and revenue growth
• Maintain and enhance database monitoring, anomaly detection, and quality assurance workflows
• Serve as the internal point of contact for reporting infrastructure—delivering ad hoc data analyses and driving consistent data integrity
• Drive adoption and advancement of Looker dashboards by ensuring robust and scalable backend data support
• Contribute to the future of Launch Potato’s data team by mentoring peers and shaping a high-performance, quality-first engineering culture

COMPETENCIES

• Data Engineering Mastery: Demonstrates technical excellence in building data pipelines, troubleshooting distributed systems, and scaling infrastructure using AWS and open-source tools
• Cross-Functional Collaboration: Communicates clearly across technical and non-technical teams, translating business needs into robust data solutions
• Proactive Ownership: Operates with a strong sense of accountability; identifies and solves data issues independently and efficiently
• Quality-Driven Execution: Holds a high bar for data accuracy, auditability, and documentation throughout all systems and workflows
• Strategic Thinking: Anticipates how data infrastructure impacts wider company OKRs and proactively suggests improvements and innovations
• Growth Mindset: Seeks out opportunities to elevate team capabilities, mentor others, and stay ahead of evolving best practices in data engineering

TOTAL COMPENSATION

Base salary is set according to market rates for the nearest major metro and varies based on Launch Potato’s Levels Framework. Your compensation package includes a base salary, profit-sharing bonus, and competitive benefits. Launch Potato is a performance-driven company, which means once you are hired, future increases will be based on company and personal performance, not annual cost of living adjustments.

Forge Your Future with Us:

At Forge Biologics, we believe in turning bold ideas into life-changing realities. Our mission is simple yet powerful: to enable access to life-changing gene therapies and help bring them from ideas into reality. We partner with scientists, physicians, biotech and pharma innovators, and patient communities — all united by one goal: improving lives. If you’re driven by purpose and excited to make a tangible impact, this is where your journey begins.

Our team works out of The Hearth, a state-of-the-art, 200,000-square-foot cGMP facility in Columbus, Ohio. Here, you won’t just watch innovation happen — you’ll be part of it. Whether you’re scaling AAV manufacturing, collaborating on cutting-edge therapies, or supporting complex technical projects, you’ll play a key role in bringing hope to patients with genetic diseases.

What sets Forge apart is our culture of H.O.P.E. We are hardworking, showing up each day with determination and grit. We are open, creating a space where ideas flow freely, and every voice is valued. We are purpose-driven, with every task directly tied to changing lives. And we are engaged, energized by the challenges we face and the milestones we achieve together.

At Forge, your growth matters. We’re committed to helping you expand your skills, take on new challenges, and develop your career through mentorship, hands-on learning, and opportunities for advancement. Our people are our greatest investment, and we’re proud to see team members grow with us.

If you’re ready to use your talent to help deliver hope to patients around the world, join us — and be part of something bigger than yourself.

About The Role: 

We are seeking a detail-oriented and highly motivated individual to join our GMP Manufacturing, Upstream team. As a Technician I, GMP Manufacturing - Upstream you will play a critical role in the production and cultivation of AAV-based gene therapy products in compliance with current Good Manufacturing Practices (cGMP) regulations. This position offers an exciting opportunity to contribute to the development and manufacturing of cutting-edge therapies that have the potential to transform the lives of patients. 

Responsibilities:

• Execute upstream manufacturing operations, including but not limited to cell culture expansion, transfection, and harvest steps, according to Standard Operating Procedures (SOPs) and batch records. 
• Prepare and operate bioreactors, centrifuges, filtration systems, and other equipment required for upstream processing, ensuring they are properly calibrated and maintained. 
• Perform media and buffer preparation, as well as the aseptic transfer of materials, adhering to cGMP guidelines and maintaining a clean and organized work area. 
• Monitor critical process parameters during manufacturing operations and report any deviations or abnormalities to the supervisor in a timely manner. 
• Conduct sampling and in-process testing, such as cell counts, viability, and metabolite analysis, to ensure optimal culture conditions and product quality. 
• Document all manufacturing activities, data, and results accurately and in compliance with cGMP regulations and company policies. 
• Collaborate with cross-functional teams, including Quality Assurance (QA) and Quality Control (QC), to investigate and resolve deviations, non-conformances, and quality incidents related to upstream manufacturing processes. 
• Participate in process improvement initiatives and support the implementation of new technologies, equipment, and methods to enhance manufacturing efficiency and productivity. 
• Follow safety procedures and adhere to environmental health and safety guidelines to maintain a safe working environment. 
• Participate in training programs and stay updated with current industry trends, regulatory requirements, and advancements in gene therapy manufacturing processes. 

Qualifications:

• Associate’s or Bachelor’s degree in a scientific field, or relevant industry certifications; or high school diploma with +2 years of related experience.
• Previous experience working in a regulated manufacturing or laboratory environment.
• Excellent organizational skills and the ability to multitask in a fast-paced environment while adhering to strict timelines.
• Good interpersonal and communication skills, both written and verbal, to effectively collaborate with team members and stakeholders.
• Commitment to following SOPs, safety protocols, and regulatory guidelines to ensure compliance and product quality.
• Strong problem-solving skills and ability to identify and escalate issues as needed.
• Ability to adapt to changing priorities and work independently as well as part of a team.
• Flexibility to work in shifts, including weekends and holidays, as required by manufacturing production schedules.
• Ability to stand for extended periods, and work in a cleanroom environment while wearing appropriate gowning and PPE.

Preferred Skills:

• Prior experience working in a cGMP manufacturing environment.
• Upstream bioprocessing or biologics manufacturing experience.
• Familiarity with cell culture techniques, bioreactors, centrifuges, and filtration systems
• Basic understanding of viral vector-based gene therapy processes, principles, and quality requirements.

This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Duties, responsibilities and activities may change, or new ones may be assigned. 

Work Environment and Physical Demands  

This position is performed in a temperature-controlled laboratory or office environment and requires regular standing, hand manipulation, and use of laboratory equipment. The role may involve lifting or moving materials up to 25 pounds and occasional reaching or handling at various heights. Appropriate personal protective equipment (PPE) must be worn when working with chemicals, biological materials, or in controlled environments.

Forge Biologics is an equal opportunity employer dedicated to building an inclusive and diverse workforce. Forge Biologics, provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. 

We’ve Got You Covered: 

At Forge Biologics, we believe our people deserve to be taken care of – in and out of the workplace. We’ve built a comprehensive compensation and benefits package designed to help you thrive, grow, and feel valued every step of the way:

Health from day one

• Health, dental and vision insurance start your first day – with 90% of premiums covered for you and your family.

Time to recharge

• A competitive paid time off plan – because rest fuels innovation.
• 12 weeks of fully paid parental leave so you can focus on family when it matters most.

Rewarding your impact

• Annual bonus opportunities for all full-time team members.
• 401(k) with company match to help you plan for the future.
• Special employee discounts, including childcare and dependent care savings.

Your wellness, supported

• Onsite fitness facility at The Hearth.
• Mental health counseling and financial planning services through our Employee Assistance Program.
• Employer-paid short and long-term disability coverage to protect your peace of mind.

Fuel for your workday

• A fully stocked kitchen with free snacks and beverages – we keep you energized and ready for what’s next.

Grow with us

• Ongoing professional development resources, training, and mentorship programs to help you build your care and grow within Forge.

About TTC

The Testing Consultancy is a global specialist software testing and quality engineering company focused on helping organizations deliver reliable, scalable, and high quality software. We partner with clients to strengthen testing practices, improve delivery confidence, and reduce risk across complex enterprise environments.

Perks of Working for TTC

• Competitive Base Salary
• Work Life Balance
• Collaborative and Supportive Culture
• Growth and Development Opportunities
• Open to FT and C2C
• Hybrid Work Model

Job Title
Senior Tosca Automation Engineer

Location
Hybrid
Candidates must be local to Columbus Ohio or Merrillville Indiana and willing to work onsite Tuesdays and Thursdays

Summary

We are seeking a Senior Tosca Automation Engineer with strong hands on experience designing, building, and maintaining automation frameworks and scripts. This role plays a key part in improving the reliability and functionality of enterprise applications, primarily across SAP and Salesforce platforms.

The ideal candidate will bring deep expertise in Tricentis Tosca, strong automation strategy experience, and the ability to collaborate across product, engineering, and QA teams. This role may also include Test Lead responsibilities, requiring leadership, coordination, and stakeholder communication skills.

Responsibilities

• Design, build, and maintain Tosca automation assets including modules, test cases, templates, and execution lists
• Serve as a subject matter expert in Tosca automation and modern testing methodologies
• Develop and enhance automation frameworks and libraries for SAP and Salesforce applications
• Execute end to end testing across SAP and Salesforce workflows, including integration scenarios
• Automate API testing using REST and SOAP services, including token handling and chained calls
• Orchestrate test execution and CI CD runs using tools such as Jenkins or Azure DevOps
• Integrate test results into qTest for reporting, traceability, and quality metrics
• Partner with product and engineering teams to ensure environment readiness and test data availability
• Drive quality metrics such as automation coverage, pass rate, defect leakage, and time to resolution
• Establish and enforce automation standards, naming conventions, and code review practices
• Mentor team members and promote best practices such as shift left and risk based testing
• Support performance and non functional testing efforts as needed
• Assist with UAT and release activities and contribute to continuous improvement initiatives
• Act as a liaison for support teams to troubleshoot incidents and provide operational support
• Communicate testing results and insights clearly to stakeholders at all levels

Qualifications

• Five or more years of experience in QA and test automation with at least three years focused on Tosca
• Strong hands on experience building and maintaining Tosca automation for enterprise applications
• Practical experience working with SAP and Salesforce platforms
• Experience with API testing including REST and SOAP, JSON and XML validation, and authentication flows
• Strong understanding of SDLC, test strategy, and automation best practices
• Experience working in Agile and DevSecOps environments
• Strong communication and stakeholder management skills

Preferred Experience

• Tricentis certifications such as Automation Specialist or Test Design Specialist
• Experience in utilities or energy domain
• Familiarity with performance testing tools such as NeoLoad
• Experience with service virtualization and test data management
• Experience optimizing automation for SAP and Salesforce environments
• Experience with mobile application testing
• Experience with qTest or similar test management tools
• Experience with CI CD pipelines and automation integration
• Familiarity with Infrastructure as Code or modern deployment practices

If your experience or qualifications is similar to our ideal of a successful candidate, please consider applying. Experience comes in many ways; skills may be transferred, but passion for your career can't be substituted. At TTC, we understand the importance of diversity and how much value it brings to the table. Diversity brings about creativity and new perspectives, which is why we beckon everyone to apply. 

Job Summary

The role of Enterprise Service Desk Team Lead is primarily responsible for acting as a technical escalation supporting Tier 1 & 2 teams, actively working tickets, and ensuring requests and incidents are progressing efficiently in line with SLA commitments throughout the Service Delivery model. When acting as a technical escalation the Team Lead should provide advanced trouble shooting and mentoring to other members of the Enterprise Service Desk team whilst also collaborating with Tier 3 and other SME teams, driving timely resolution of client requests and incidents.

Responsibilities:

• Continuously monitor and enforce SLAs and KPIs throughout the day against live tickets to ensure service performance and responsiveness.
• Provide training, coaching, and real-time assistance to all Service Desk Analysts.
• Identify strengths and weakness among the team and communicate with the Service Desk Manager when appropriate and/or during review cycles.
• Assist management in QA Review processes to improve ticket quality and escalation
• Provide both procedural and technical escalation support and guidance to all Service Desk Analysts while ensuring the highest levels of customer support are met.
• Review and approve technical escalations to Tier 3 and other SME teams to ensure ticket hygiene and relevant information is present.
• Action tickets by performing end-user PC and systems troubleshooting and responding to phone, email, and web requests as needed.
• Develop familiarity with client contracts to understand service levels and obligations.
• Assist in new hire on-boarding process.

Skills:

• Experience with ConnectWise ITSM platform
• Incident, request, problem, change and major incident management experience
• Strong IT Infrastructure, Desktop, and Networking experience, including but not limited to:
  • Microsoft Windows 10 & 11
  • Microsoft Server 2016-2025
  • Microsoft 365 & Intune
  • Entra ID/Active Directory
  • Citrix Xenapp
  • Virtualization, e.g. VMware, Hyper V, Proxmox
  • Cisco Meraki
  • Email Security, e.g. Proofpoint, Mimecast
• skills (oral and written), with ability to converse both laterally and vertically.
• Excellent customer service and service management skills.
• High energy, friendly with the ability to articulate technical solutions into layman terms
• Able to work under pressure, prioritize and multitask.

Qualifications:

• Bachelor's degree preferred.
• Technical certifications and training a plus.
• ITIL certification or strong knowledge of working practices.
• 5 years minimum experience in a relevant field.
• Experience within a large service delivery organization a plus
• Able to work PST/MST hours (11am-8pm if you are on EST time) 

Salary: 80k

Job Summary

The role of Enterprise Service Desk Team Lead is primarily responsible for acting as a technical escalation supporting Tier 1 & 2 teams, actively working tickets, and ensuring requests and incidents are progressing efficiently in line with SLA commitments throughout the Service Delivery model. When acting as a technical escalation the Team Lead should provide advanced trouble shooting and mentoring to other members of the Enterprise Service Desk team whilst also collaborating with Tier 3 and other SME teams, driving timely resolution of client requests and incidents.

Responsibilities:

• Continuously monitor and enforce SLAs and KPIs throughout the day against live tickets to ensure service performance and responsiveness.
• Provide training, coaching, and real-time assistance to all Service Desk Analysts.
• Identify strengths and weakness among the team and communicate with the Service Desk Manager when appropriate and/or during review cycles.
• Assist management in QA Review processes to improve ticket quality and escalation
• Provide both procedural and technical escalation support and guidance to all Service Desk Analysts while ensuring the highest levels of customer support are met.
• Review and approve technical escalations to Tier 3 and other SME teams to ensure ticket hygiene and relevant information is present.
• Action tickets by performing end-user PC and systems troubleshooting and responding to phone, email, and web requests as needed.
• Develop familiarity with client contracts to understand service levels and obligations.
• Assist in new hire on-boarding process.

Skills:

• Experience with ConnectWise ITSM platform
• Incident, request, problem, change and major incident management experience
• Strong IT Infrastructure, Desktop, and Networking experience, including but not limited to:
  • Microsoft Windows 10 & 11
  • Microsoft Server 2016-2025
  • Microsoft 365 & Intune
  • Entra ID/Active Directory
  • Citrix Xenapp
  • Virtualization, e.g. VMware, Hyper V, Proxmox
  • Cisco Meraki
  • Email Security, e.g. Proofpoint, Mimecast
• skills (oral and written), with ability to converse both laterally and vertically.
• Excellent customer service and service management skills.
• High energy, friendly with the ability to articulate technical solutions into layman terms
• Able to work under pressure, prioritize and multitask.

Qualifications:

• Bachelor's degree preferred.
• Technical certifications and training a plus.
• ITIL certification or strong knowledge of working practices.
• 5 years minimum experience in a relevant field.
• Experience within a large service delivery organization a plus
• Able to work PST/MST hours (11am-8pm if you are on EST time) 

Job Summary

The role of Enterprise Service Desk Team Lead is primarily responsible for acting as a technical escalation supporting Tier 1 & 2 teams, actively working tickets, and ensuring requests and incidents are progressing efficiently in line with SLA commitments throughout the Service Delivery model. When acting as a technical escalation the Team Lead should provide advanced trouble shooting and mentoring to other members of the Enterprise Service Desk team whilst also collaborating with Tier 3 and other SME teams, driving timely resolution of client requests and incidents.

Responsibilities:

• Continuously monitor and enforce SLAs and KPIs throughout the day against live tickets to ensure service performance and responsiveness.
• Provide training, coaching, and real-time assistance to all Service Desk Analysts.
• Identify strengths and weakness among the team and communicate with the Service Desk Manager when appropriate and/or during review cycles.
• Assist management in QA Review processes to improve ticket quality and escalation
• Provide both procedural and technical escalation support and guidance to all Service Desk Analysts while ensuring the highest levels of customer support are met.
• Review and approve technical escalations to Tier 3 and other SME teams to ensure ticket hygiene and relevant information is present.
• Action tickets by performing end-user PC and systems troubleshooting and responding to phone, email, and web requests as needed.
• Develop familiarity with client contracts to understand service levels and obligations.
• Assist in new hire on-boarding process.

Skills:

• Experience with ConnectWise ITSM platform
• Incident, request, problem, change and major incident management experience
• Strong IT Infrastructure, Desktop, and Networking experience, including but not limited to:
  • Microsoft Windows 10 & 11
  • Microsoft Server 2016-2025
  • Microsoft 365 & Intune
  • Entra ID/Active Directory
  • Citrix Xenapp
  • Virtualization, e.g. VMware, Hyper V, Proxmox
  • Cisco Meraki
  • Email Security, e.g. Proofpoint, Mimecast
• skills (oral and written), with ability to converse both laterally and vertically.
• Excellent customer service and service management skills.
• High energy, friendly with the ability to articulate technical solutions into layman terms
• Able to work under pressure, prioritize and multitask.

Qualifications:

• Bachelor's degree preferred.
• Technical certifications and training a plus.
• ITIL certification or strong knowledge of working practices.
• 5 years minimum experience in a relevant field.
• Experience within a large service delivery organization a plus
• Able to work PST/MST hours (11am-8pm if you are on EST time) 

Job Summary

The role of Enterprise Service Desk Team Lead is primarily responsible for acting as a technical escalation supporting Tier 1 & 2 teams, actively working tickets, and ensuring requests and incidents are progressing efficiently in line with SLA commitments throughout the Service Delivery model. When acting as a technical escalation the Team Lead should provide advanced trouble shooting and mentoring to other members of the Enterprise Service Desk team whilst also collaborating with Tier 3 and other SME teams, driving timely resolution of client requests and incidents.

Responsibilities:

• Continuously monitor and enforce SLAs and KPIs throughout the day against live tickets to ensure service performance and responsiveness.
• Provide training, coaching, and real-time assistance to all Service Desk Analysts.
• Identify strengths and weakness among the team and communicate with the Service Desk Manager when appropriate and/or during review cycles.
• Assist management in QA Review processes to improve ticket quality and escalation
• Provide both procedural and technical escalation support and guidance to all Service Desk Analysts while ensuring the highest levels of customer support are met.
• Review and approve technical escalations to Tier 3 and other SME teams to ensure ticket hygiene and relevant information is present.
• Action tickets by performing end-user PC and systems troubleshooting and responding to phone, email, and web requests as needed.
• Develop familiarity with client contracts to understand service levels and obligations.
• Assist in new hire on-boarding process.

Skills:

• Experience with ConnectWise ITSM platform
• Incident, request, problem, change and major incident management experience
• Strong IT Infrastructure, Desktop, and Networking experience, including but not limited to:
  • Microsoft Windows 10 & 11
  • Microsoft Server 2016-2025
  • Microsoft 365 & Intune
  • Entra ID/Active Directory
  • Citrix Xenapp
  • Virtualization, e.g. VMware, Hyper V, Proxmox
  • Cisco Meraki
  • Email Security, e.g. Proofpoint, Mimecast
• skills (oral and written), with ability to converse both laterally and vertically.
• Excellent customer service and service management skills.
• High energy, friendly with the ability to articulate technical solutions into layman terms
• Able to work under pressure, prioritize and multitask.

Qualifications:

• Bachelor's degree preferred.
• Technical certifications and training a plus.
• ITIL certification or strong knowledge of working practices.
• 5 years minimum experience in a relevant field.
• Experience within a large service delivery organization a plus
• Able to work PST/MST hours (11am-8pm if you are on EST time) 

Job Summary

The role of Enterprise Service Desk Team Lead is primarily responsible for acting as a technical escalation supporting Tier 1 & 2 teams, actively working tickets, and ensuring requests and incidents are progressing efficiently in line with SLA commitments throughout the Service Delivery model. When acting as a technical escalation the Team Lead should provide advanced trouble shooting and mentoring to other members of the Enterprise Service Desk team whilst also collaborating with Tier 3 and other SME teams, driving timely resolution of client requests and incidents.

Responsibilities:

• Continuously monitor and enforce SLAs and KPIs throughout the day against live tickets to ensure service performance and responsiveness.
• Provide training, coaching, and real-time assistance to all Service Desk Analysts.
• Identify strengths and weakness among the team and communicate with the Service Desk Manager when appropriate and/or during review cycles.
• Assist management in QA Review processes to improve ticket quality and escalation
• Provide both procedural and technical escalation support and guidance to all Service Desk Analysts while ensuring the highest levels of customer support are met.
• Review and approve technical escalations to Tier 3 and other SME teams to ensure ticket hygiene and relevant information is present.
• Action tickets by performing end-user PC and systems troubleshooting and responding to phone, email, and web requests as needed.
• Develop familiarity with client contracts to understand service levels and obligations.
• Assist in new hire on-boarding process.

Skills:

• Experience with ConnectWise ITSM platform
• Incident, request, problem, change and major incident management experience
• Strong IT Infrastructure, Desktop, and Networking experience, including but not limited to:
  • Microsoft Windows 10 & 11
  • Microsoft Server 2016-2025
  • Microsoft 365 & Intune
  • Entra ID/Active Directory
  • Citrix Xenapp
  • Virtualization, e.g. VMware, Hyper V, Proxmox
  • Cisco Meraki
  • Email Security, e.g. Proofpoint, Mimecast
• skills (oral and written), with ability to converse both laterally and vertically.
• Excellent customer service and service management skills.
• High energy, friendly with the ability to articulate technical solutions into layman terms
• Able to work under pressure, prioritize and multitask.

Qualifications:

• Bachelor's degree preferred.
• Technical certifications and training a plus.
• ITIL certification or strong knowledge of working practices.
• 5 years minimum experience in a relevant field.
• Experience within a large service delivery organization a plus
• Able to work PST/MST hours (11am-8pm if you are on EST time) 

Job Summary

The role of Enterprise Service Desk Team Lead is primarily responsible for acting as a technical escalation supporting Tier 1 & 2 teams, actively working tickets, and ensuring requests and incidents are progressing efficiently in line with SLA commitments throughout the Service Delivery model. When acting as a technical escalation the Team Lead should provide advanced trouble shooting and mentoring to other members of the Enterprise Service Desk team whilst also collaborating with Tier 3 and other SME teams, driving timely resolution of client requests and incidents.

Responsibilities:

• Continuously monitor and enforce SLAs and KPIs throughout the day against live tickets to ensure service performance and responsiveness.
• Provide training, coaching, and real-time assistance to all Service Desk Analysts.
• Identify strengths and weakness among the team and communicate with the Service Desk Manager when appropriate and/or during review cycles.
• Assist management in QA Review processes to improve ticket quality and escalation
• Provide both procedural and technical escalation support and guidance to all Service Desk Analysts while ensuring the highest levels of customer support are met.
• Review and approve technical escalations to Tier 3 and other SME teams to ensure ticket hygiene and relevant information is present.
• Action tickets by performing end-user PC and systems troubleshooting and responding to phone, email, and web requests as needed.
• Develop familiarity with client contracts to understand service levels and obligations.
• Assist in new hire on-boarding process.

Skills:

• Experience with ConnectWise ITSM platform
• Incident, request, problem, change and major incident management experience
• Strong IT Infrastructure, Desktop, and Networking experience, including but not limited to:
  • Microsoft Windows 10 & 11
  • Microsoft Server 2016-2025
  • Microsoft 365 & Intune
  • Entra ID/Active Directory
  • Citrix Xenapp
  • Virtualization, e.g. VMware, Hyper V, Proxmox
  • Cisco Meraki
  • Email Security, e.g. Proofpoint, Mimecast
• skills (oral and written), with ability to converse both laterally and vertically.
• Excellent customer service and service management skills.
• High energy, friendly with the ability to articulate technical solutions into layman terms
• Able to work under pressure, prioritize and multitask.

Qualifications:

• Bachelor's degree preferred.
• Technical certifications and training a plus.
• ITIL certification or strong knowledge of working practices.
• 5 years minimum experience in a relevant field.
• Experience within a large service delivery organization a plus
• Able to work PST/MST hours (11am-8pm if you are on EST time) 

Job Summary

The role of Enterprise Service Desk Team Lead is primarily responsible for acting as a technical escalation supporting Tier 1 & 2 teams, actively working tickets, and ensuring requests and incidents are progressing efficiently in line with SLA commitments throughout the Service Delivery model. When acting as a technical escalation the Team Lead should provide advanced trouble shooting and mentoring to other members of the Enterprise Service Desk team whilst also collaborating with Tier 3 and other SME teams, driving timely resolution of client requests and incidents.

Responsibilities:

• Continuously monitor and enforce SLAs and KPIs throughout the day against live tickets to ensure service performance and responsiveness.
• Provide training, coaching, and real-time assistance to all Service Desk Analysts.
• Identify strengths and weakness among the team and communicate with the Service Desk Manager when appropriate and/or during review cycles.
• Assist management in QA Review processes to improve ticket quality and escalation
• Provide both procedural and technical escalation support and guidance to all Service Desk Analysts while ensuring the highest levels of customer support are met.
• Review and approve technical escalations to Tier 3 and other SME teams to ensure ticket hygiene and relevant information is present.
• Action tickets by performing end-user PC and systems troubleshooting and responding to phone, email, and web requests as needed.
• Develop familiarity with client contracts to understand service levels and obligations.
• Assist in new hire on-boarding process.

Skills:

• Experience with ConnectWise ITSM platform
• Incident, request, problem, change and major incident management experience
• Strong IT Infrastructure, Desktop, and Networking experience, including but not limited to:
  • Microsoft Windows 10 & 11
  • Microsoft Server 2016-2025
  • Microsoft 365 & Intune
  • Entra ID/Active Directory
  • Citrix Xenapp
  • Virtualization, e.g. VMware, Hyper V, Proxmox
  • Cisco Meraki
  • Email Security, e.g. Proofpoint, Mimecast
• skills (oral and written), with ability to converse both laterally and vertically.
• Excellent customer service and service management skills.
• High energy, friendly with the ability to articulate technical solutions into layman terms
• Able to work under pressure, prioritize and multitask.

Qualifications:

• Bachelor's degree preferred.
• Technical certifications and training a plus.
• ITIL certification or strong knowledge of working practices.
• 5 years minimum experience in a relevant field.
• Experience within a large service delivery organization a plus
• Able to work PST/MST hours (11am-8pm if you are on EST time) 

**Now Offering DailyPay**

Take control of your work schedule with Otterbein Staffing Agency (OSA) and earn some of the highest wages in the industry! The benefits of joining the OSA team include the following:

• Access to open shifts at Otterbein’s independent living, assisted living, skilled nursing, rehab, memory support, respite care, in-home care, and hospice services.
• You choose when and where to work, while feeling appreciated and making a difference!
• Increase your income potential.
• Connect with a supportive community.
• Define your own career path and scheduling preferences.

Overview:

Otterbein Staffing Agency is looking for caring and compassionate Registered Nurses (RNs) to join our team!  Experience a sense of stability by working for an organization that has over 110 years of history caring for seniors.  You will have a choice of where, when and how frequently you work.

Our RNs direct resident care, collaborate with physicians, residents and multi-disciplinary team members and provide physical and psychological support to residents, families and team members.

At Otterbein, you are not an “employee.” You are a partner in caring because we are all partners working together for a goal. We believe in person-centered care that honors the residents and the choices they make. Otterbein partners are dedicated to providing the highest level of compassionate, and quality care. Join our team of Partners who are talented, kind, wise, funny, spirited, generous, endearing, and so much more.

To learn more about the locations near you click here: https://otterbein.org/find-a-location/

Job Types: PRN

Available Shifts: All shifts available (12 hour and 8 hour)

Pay: $43/hour weekday rate  $47/hour weekend rate

 Responsibilities:

• Provide direct care to residents.
• Coordinate, supervise and evaluate resident care.
• Assist with safety assurance for residents and nursing staff.
• Communicate with nursing, other departments and service providers.
• Exhibit positive professional image to residents, visitors, and facility staff.
• Perform related tasks as required.

Qualifications:

• Education: Graduate of approved nursing program
• Licensure: Valid Ohio or Indiana Registered Nurse (RN) license, CPR
• Experience: At least 6 months of direct care nursing practice desired; long term care experience preferred

Why work for Otterbein SeniorLife?

For more than 100 years, Otterbein has provided senior living options rooted in respect and community.  We’re a non-profit 501(c)(3) health and human service organization, so our values and initiatives are focused on serving our residents.

Otterbein SeniorLife consists of Lifestyle Communities, revolutionary Small House Neighborhoods, Home Health, and Hospice care in Ohio and Indiana.  We offer different lifestyle options for seniors through independent living, assisted living, skilled nursing, rehab, memory support, respite care, in-home care, and hospice services.

Nearly 30% of your life is spent at work. Why not love your job? Apply today and begin a meaningful career as a Registered Nurse (RN) with Otterbein Staffing Agency.

Build the Path Forward

At Path Robotics, we’re building the future of embodied intelligence. Our AI-driven systems enable robots to adapt, learn, and perform in the real world closing the skilled labor gap and transforming industries. We go beyond traditional methods, combining perception, reasoning, and control to deliver field-ready AI that is risk-aware, reliable, and continuously improving through real-world use.

Big, hard problems are our everyday work, and our team of intelligent, humble, and driven people make the impossible possible together.

We are standing up a new Robot Learning team focused on whole-body loco-manipulation for precision tasks in heavy manufacturing. 

We are seeking a Senior Machine Learning Engineer (Tech Lead) for this new team. You write code, set the technical direction, make the architectural decisions the team builds on, mentor junior and intermediate engineers, and help shape how the team works.

What You’ll Do

• Set the ML technical direction for the team, architectural choices on perception, reasoning, and action generation; training methodology; data strategy; the path from research bet to deployed capability. As one of the first senior hires, you are designing the approach, not extending it.
• Own the architectural workstreams that define the team's research and engineering bets — multiple core build streams across action-policy learning, world-model-based supervision, and policy-orchestration interfaces.
• Design hybrid physics-ML architectures for the integrated loco-manipulation stack. Manipulation, locomotion, and the whole-body control coupling between them are not separable on legged platforms; sub-millimetre continuous-trajectory precision at the tool requires the whole-body controller to compensate for base motion in real time. Today on fixed bases; tomorrow on mobile platforms. The integration is the hard problem; you own its design.
• Own the cross-functional partnerships with hardware teams, domain experts, customer-facing assurance standards, and upstream / downstream teams. Drive a phased deployment strategy that builds production trust over time.
• Mentor and shape the team, guide junior and intermediate ICs across software, ML, robotics, and perception backgrounds; establish code-quality standards, review practices, and engineering norms; help identify and attract next hires. You write code throughout — this is a tech-lead role, not a step away from the work.

Who You Are

• Ph.D. or Master's degree in Robotics, Mechanical Engineering, Electrical Engineering, Computer Science, or a related field or equivalent experience.
• 5+ years of hands-on robot learning experience. You have shipped sim-to-real policies on real robots, across different tasks or platforms.
• Demonstrated technical leadership and mentorship. You have made architectural decisions on robot learning systems that others built on, and you have meaningfully shaped the development of more-junior engineers as a tech lead. This can be in academia (leading a lab subgroup, advising students) or industry.
• Deep sim-to-real expertise — domain randomisation, system identification, teacher-student distillation, sim-to-online fine-tuning. You can design a transfer strategy for a novel problem.
• Full-stack robot learning — fluent across simulation construction, policy training, data collection, real-world deployment, and failure diagnosis.
• Physics-informed ML or hybrid control experience — PINNs, neural ODEs, MPC with learned dynamics, process-model-conditioned generation, or similar.
• A defensible view on visual-reasoning-centric substrates for grounded spatial / physical reasoning.
• Push-back willingness — you can defend a non-obvious architectural commitment under pressure, and change your mind on evidence.
• Strong programming skills in Python and C++; production-quality code with reproducibility, testing, and maintainability discipline.
• Strong communication skills, able to convey complex technical concepts to a diverse audience.
• Demonstrated independent technical authority — you have set technical direction in a tech-lead capacity, leading a research subgroup, owning an architecture across multiple ICs' work, or making the architectural call on a high-profile project.

Strongly Preferred:

• Edge inference depth (TensorRT, ONNX, edge-class deployment).
• Loco-manipulation experience — locomotion, whole-body control, and manipulation on legged platforms (quadrupeds, humanoids). The coupling between the three is the hard problem; direct hands-on experience or a defensible architectural view both count.
• Precision manipulation or surgical robotics — sub-mm accuracy tasks.
• Flow-matching action-head design at depth — direct experience with the architectural pattern.
• Visual self-supervised representation learning experience on robot or 3D-vision tasks.
• Multi-skill workflow or hierarchical policy design — skill sequencing, failure detection, control mode transitions.
• Experience building ML capability from early stage — first or second ML engineer on a team, or built a research group's infrastructure from scratch.

Why You’ll Love Working Here

• Daily free lunch to keep you fueled and connected with the team
• Flexible PTO so you can take the time you need, when you need it
• Comprehensive medical, dental, and vision coverage
• 6 weeks fully paid parental leave, plus an additional 6–8 weeks for birthing parents (12–14 weeks total)
• 401(k) retirement plan through Empower
• Generous employee referral bonuses—help us grow our team!

Who We Are

At Path Robotics we love coming to work to solve interesting and tough challenges but also because our ideas are welcomed and valued. We encourage unique thinking and are dedicated to creating a diverse and inclusive environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

If you require a reasonable accommodation to participate in the application process or any part of the hiring process, please contact HR@path-robotics.com. We are committed to providing equal access and will work with qualified individuals to ensure a fair and accessible hiring experience. We will respond to your request within 48 hours.

Reports To: Director of Clinical Services   

About Luminary Hospice: 

At Luminary Hospice, we are a mission-driven organization that empowers our team members to shape our culture in order to allow them to provide the highest quality support to patients and families throughout their entire end-of-life journey. 

Our mission is to deliver personalized care that radiates compassion and preserves dignity for all that we are honored to serve on their end-of-life journey. We are centered on caring for the whole person – with expert medical care, pain management as well as emotional and spiritual support along with resources, information, and emotional support for families and caregivers.  

About the role: 

The PRN Chaplain is responsible for the provision of spiritual care services to patients and families/caregivers of Luminary Hospice, either directly or through coordination of care with other spiritual counselors.  

Job Responsibilities: 

1. Assures spiritual assessment of patients and families/caregivers in the hospice program and appropriate services are rendered in a timely manner.  

2. Facilitates the development of the individualized the plan of care by participating in the comprehensive assessment to meet identified spiritual needs.  

3. Provides direct spiritual care to patients and families/caregivers. 

4. Serves as liaison and support to community chaplains and spiritual counselors.  

5. Maintains records of spiritual care services utilization and related activities for quality assurance, program development, and policies and procedures review and revision.  

6. Documents direct services and ongoing communication with community chaplains and spiritual counselors.  

7. Attends patient care conferences and interdisciplinary group meetings as a member of the interdisciplinary group.  

8. Provides consultation, education, and support to the interdisciplinary group on spiritual care.  

9. Recruits community chaplains, spiritual counselors, and spiritual care volunteers adequate to meet patient and family/caregiver needs by developing community contacts and offering education through congregations about hospice care.  

10. Provides for funeral or memorial services for patients as requested.  

11. Plans periodic memorial services to meet the needs of personnel, volunteers, and community clergy/spiritual counselors working with the hospice team.  

12. Assists in supervision of spiritual care volunteers when assigned to patients/ families/caregivers.  

13. Actively participates in quality assessment performance improvement teams and activities.  

14. Accepts and performs other related duties and responsibilities as required.   

Job Qualifications: 

1. Graduate of accredited seminary or school of theology (BD, MDiv or equivalent theological degree).  Experience working with death and dying, individuals/family/caregiver.  

2. Ability to work as member of interdisciplinary group.  

3. Comfort in an interfaith setting.  

4. Ability to accept different lifestyles, cultures, beliefs, and values.  

5. Ability to network with community clergy and congregations.  

6. Knowledge of and commitment to hospice philosophy of care.  

7. Hospice/ experience preferred.  

8. Must be a licensed driver with an automobile that is insured in accordance with state or organization requirements and is in good working order.  

Physical Demands: 

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.  

While performing the duties of this job, the employee is frequently required to sit or stand. The employee must occasionally lift and/or move up to 50 pounds. 

Equal Employment Opportunity: 

Luminary Hospice is an equal opportunity employer and is committed to creating a diverse and inclusive workplace. We do not discriminate against any applicant or employee based on race, color, religion, gender, gender identity or expression, sexual orientation, national origin, age, disability, veteran status, genetic information, or any other characteristic protected by federal, state, or local laws. We are committed to providing a work environment free from discrimination and harassment, where all individuals are treated with respect and dignity. All employment decisions at Luminary Hospice are based on business needs, job requirements, and individual qualifications. 

Compensation and Benefits: 

PRN roles are not eligible for benefits.

Required:

• 3+ in Windows desktop application development using Windows App SDK, WinUI (or similar), C#, XAML — and ideally additional experience with native Windows code (C++, Win32/WinRT/COM).
• Deep understanding of Windows application architecture, including interop between managed code (.NET) and native code.
• Proven track record of designing, building, and shipping production-quality desktop applications, with an emphasis on reliability, performance, scalability, and maintainability.
• Strong experience with accessibility APIs on Windows (e.g. Microsoft UI Automation or similar), and a dedication to building accessible and inclusive software.
• Excellent software engineering fundamentals: OOP, design patterns, data structures, algorithms, memory management, multi-threading or asynchronous programming (where relevant).
• Experience leading technical design, mentoring other engineers, conducting code reviews, and making architecture-level decisions.
• Strong communication skills; ability to articulate tradeoffs, collaborate with cross-functional teams, and drive consensus.
• A user-centric mindset: focus on building polished, intuitive, and accessible experiences for end users.

Preferred / Bonus:

• Experience with writing automated tests for UI — unit tests, integration tests, UI automation tests; familiarity with relevant testing frameworks.
• Experience with performance optimization for desktop apps (memory usage, startup time, rendering performance, high-DPI support, responsiveness under load).
• Experience with localization/globalization, right-to-left UI support, internationalization, accessibility for multiple regions.
• Familiarity with telemetry, analytics, crash reporting, logging, and error monitoring in desktop applications.
• Previous experience in shaping CI/CD workflows, release pipelines, and deployment strategies for desktop applications.
• Demonstrated ability to take ownership of feature areas or modules and drive them long-term, including maintenance, refactoring, and technical debt management.

What we offer

• A high-impact role: you will define architecture, shape the future of our Windows product, and directly influence what millions of users see and experience.
• A collaborative, flat-structure engineering culture — you are not just a coder, but a builder and a decision-maker.
• Opportunities to lead — mentor others, steer technical direction, and grow into broader technical leadership (e.g. Tech Lead, Architect).
• Flexibility, autonomy, and responsibility: you define how to solve problems, own features end-to-end, and contribute to long-term product vision.
• A purpose-driven mission: building software that’s reliable, accessible, and user-centered — making a real difference for people.

The United States Based Salary range for this role is: 140,000-200,000 USD/Year + Bonus + Stock depending on experience             

Think you’re a good fit for this job? 

Tell us more about yourself and why you're interested in the role when you apply.
And don’t forget to include links to your portfolio and LinkedIn.

Not looking but know someone who would make a great fit? 
Refer them! 

Speechify is committed to a diverse and inclusive workplace. 
Speechify does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.

We are looking for individuals who have detailed functional knowledge and understanding of home inspections, and experience leading residential construction rehab projects to join us as a Project Manager in our Construction.  You will have expertise in identifying and executing repairs necessary to bring the home to meet company standards, and creating a safe and enjoyable habitat for prospective tenants. Your remit is to ensure the completion of property inspections, preparation of repair bids to Company standards using approved pricing, and lead all aspects of the rehab process including selection and oversight of approved vendors/contractors, timeline management of the repair project, and quality assurance.

This position is based in the Columbus, OH area. 

The Role:   This position includes, but is not limited to, the following responsibilities:

• Timely review of inspection reports (confirm property meets agreed standards, review recommendations on remediation and upgrades).  May also need to perform inspections from time to time.  
• Develop budgets based on the inspection of identified items to bring the property to standards within Company approved pricing
• Make recommendations on engaging and terminating vendors and contractors to use on each project or job
• Effectively and efficiently schedule and manage all construction activities, and maintain productive ongoing relationships
• Review vendor workmanship to ensure all items on the statement of work are complete, and mark contracts complete. Ensure vendors and contractors are held accountable for quality, completeness, and timely work
• Property condition management - perform specific repair and/or securing work such as rekeying of properties; daily monitoring, updating and reporting through the property management system to keep current on status and next steps for all assigned property
• Develop scope and cost and obtain approvals for additional work not identified on initial bid
• Document the rehab process including "before" and "after" photos
• Quality control review and punch list process for all home renovation projects
• Other duties as assigned

 Qualifications and Experience

• HS Diploma required with College Degree preferred
• 3-5 years of residential construction/inspection experience with vocational/technical school a plus
• Demonstrated ability to create and manage budgets and to negotiate contracts
• Deep knowledge of local and national building/property management codes
• Excellent leadership and management skills with a focus on customer service
• Ability to effectively manage and execute on multiple activities in a fast-paced work environment
• Strong interpersonal, oral and written communication and reading skills
• General knowledge of plumbing, electrical, mechanical, and HVAC
• Strong organizational and time-management skills for both self and others to consistently meet goals and deadlines while maintaining quality
• Computer Skills including proficiency with Microsoft Outlook and Excel
• Must have a current and valid driver's license
• Proactive, self-directed, and highly motivated

Additional Information:

• This role routinely uses standard office equipment and computers.
• This role requires travel to our properties in and around Atlanta and may be physically demanding.   Physical demands representative of requirements to successfully perform the essential functions of this job include the ability to perform duties such as the following for prolonged periods:
    - unassisted lifting up to 50 pounds,
    - bending, walking, kneeling, stretching
    - work on step ladders and/or extension ladders up to 30 feet,
    - work in confined spaces, indoors and outdoors in all climates including unclean environments with fumes, dust, and poor ventilation
• It is expected that all duties are performed in a safe manner
• Duties, responsibilities, and activities may change at any time.
• Days of work are Monday through Friday with occasional evening and weekend hours as job duties demand.

Overview

Primary Focus: To set up all new orders containing the most time-sensitive commodities for success, provide proactive updates to customers on any deviations and track order status progression from start to finish. These job requirements were carefully crafted in order to provide you with the basic building blocks of the Airspace Operations team and pave the way for a continued path forward as you grow within this company.

Importance of the role: 

The operations team is the backbone of our company  and by working on the front lines you represent, first-hand, everything that we stand for. Not only will you be in direct communication with our customers, commanders and agent service providers, with extreme attention to detail, having the ability to catch something so small can ultimately be the difference maker in being able to save a human life! 

Responsibilities

Advanced Problem Solving

• Ability to independently resolve all escalated issues using provided resources with minimal to no assistance
• Ability to assist in resolving team member escalations and questions
• Understand Margin vs Total Cost for an order and apply knowledge to additional charge approvals 
• Expert on all International regulations, Import, and Export requirements 
• Ability to understand big picture decisions for customers
• IE. Choosing one airline because we have a service agreement for faster offloads and minimal service failures over the fastest or cheapest option based on error rate. 
• Balancing cost of service quality and expectations with margin. 
• Minimal to no errors & service failures
• Make educated decisions under pressure 
• Anticipate problems before they surface and act early 

Operating the Airspace Platform

• Hold and maintain Dangerous Goods Certification . Remain knowledgeable on all Dangerous Goods requirements and adhere to current policy procedures. 
• Assist in resolving team member inquiries for DG flagged orders
• Gain knowledge of additional sector processes 
• Provide SOP guidance hand in hand with leadership 
• Uphold team expectations leading by example 

Maintaining Balanced Level of Performance

As an OSIII, you will be expected to meet minimum metric requirements and customer service standards. Expectations will increase with each advancement. All expectations will be communicated to you through your direct reporting supervisor.

Requirements

• Located in Columbus, Ohio
• In office, on site position 

Compensation

• Hourly Range: $25-$30/hr
• High-quality health, vision, and dental care plan options
• 401K company contribution program
• Professional learning and training reimbursements

About TTC

The Testing Consultancy (TTC) is a global specialist software testing company with a focus on helping organizations transform the way they deliver quality software. We have broad capabilities across a wide range of testing areas that enable our clients to increase the speed and quality of software development while reducing risk and cost.

Job Summary

We are seeking a Senior Tosca Automation Engineer with strong hands-on experience in designing, writing, and maintaining automation scripts and assets. This role will play a pivotal part on the Value Stream Team (VST), ensuring the reliability and functionality of critical applications—primarily SAP and Salesforce—by building scalable, maintainable test automation that integrates with our enterprise toolchain (Tricentis Tosca, qTest, CI/CD).

You will collaborate closely with product teams, architects, and QE enablement to execute automation strategies aligned with Agile and DevSecOps frameworks, raise automation maturity, and accelerate delivery while improving quality. In addition to technical responsibilities, the role may include Test Lead duties, requiring leadership and coordination skills to ensure testing excellence across the Value Stream Team.

Location: Columbus, OH 
Work Authorization: No visa sponsorship available, must be US citizen or Green Card holder 

Key Responsibilities

• Author & maintain Tosca automation assets (Modules, TestCases, TestCaseDesign templates, ExecutionLists) with a strong focus on reusability, optimization and data-driven testing.
• Act as the technical subject matter expert (SME) in Tosca Automation and related testing methodologies
• Build and evolve automation frameworks and libraries for SAP (GUI/Fiori) and Salesforce (Lightning) including API integrations.
• Implement integration and end-to-end testing across SAP ↔ Salesforce workflows; design stubs/mocks where needed.
• Use Tosca API Scan to automate REST/SOAP services with token handling, correlation, and chained calls.
• Orchestrate Distributed Execution (DEX) and CI/CD runs with Jenkins/Azure DevOps; publish results to qTest for traceability and reporting.
• Partner with product teams to define testability, test data strategies (e.g., Tosca Test Data Service), and environment readiness.
• Drive quality metrics (automation coverage, pass rate, failure triage time, mean time to fix) and present outcomes to stakeholders.
• Establish and enforce standards: naming conventions, folder structures, versioning practices, and code reviews for Tosca assets.
• Mentor other engineers; provide enablement and best practices (risk-based testing, shift-left, API-first automation).
• Collaborate as needed with performance/security teams to align non-functional testing (e.g., NeoLoad) and quality gates.
• Support UAT and release activities; contribute to defect prevention and continuous improvement initiatives.
• Serve as the primary liaison for VST  Support Teams, addressing incidents and providing configuration and operational support.
• Effectively communicate test results and actionable insights to stakeholders at all levels.

Minimum Qualifications Section:

• 5+ years in QA/Test Automation, with 3+ years focused on Tricentis Tosca.
• 3+ years in demonstrated hands-on experience in writing and maintaining Tosca automation scripts for complex enterprise applications.
• Practical exposure to SAP and Salesforce
• 3+ years with API testing (REST/SOAP), JSON/XML validation, environment variables, and authentication flows.

Preferred Qualifications:

• Tricentis certifications: Automation Specialist Level 1/2, Test Design Specialist, SAP Specialist.
• Experience in utilities/energy domain or large-scale ERP/CRM landscapes.
• Familiarity with Performance testing (NeoLoad), Service Virtualization, and Test Data Management.
• Experience optimizing automation for Salesforce Lightning and SAP (tables, modal dialogues, synchronization) applications.
• Comfort driving automation governance and contributing to enterprise standards/frameworks.
• Experience in Mobile Application testing
• Experience in Tricentis qTest
• Competent in Other Test Automation Tools
• Experience in setting up CI/CD pipelines

If your experience or qualifications is similar to our ideal of a successful candidate, please consider applying. Experience comes in many ways; skills may be transferred, but passion for your career can't be substituted. At TTC, we understand the importance of diversity and how much value it brings to the table. Diversity brings about creativity and new perspectives, which is why we beckon everyone to apply. 

About TTC

The Testing Consultancy (TTC) is a global specialist software testing company with a focus on helping organizations transform the way they deliver quality software. We have broad capabilities across a wide range of testing areas that enable our clients to increase the speed and quality of software development while reducing risk and cost.

Job Summary

We are seeking a Senior Tosca Automation Engineer with strong hands-on experience in designing, writing, and maintaining automation scripts and assets. This role will play a pivotal part on the Value Stream Team (VST), ensuring the reliability and functionality of critical applications—primarily SAP and Salesforce—by building scalable, maintainable test automation that integrates with our enterprise toolchain (Tricentis Tosca, qTest, CI/CD).

You will collaborate closely with product teams, architects, and QE enablement to execute automation strategies aligned with Agile and DevSecOps frameworks, raise automation maturity, and accelerate delivery while improving quality. In addition to technical responsibilities, the role may include Test Lead duties, requiring leadership and coordination skills to ensure testing excellence across the Value Stream Team.

Location: Hybrid, Columbus, OH (on-site Tuesdays, Wednesdays, Thursdays)
Work Authorization: No visa sponsorship available

Key Responsibilities

• Author & maintain Tosca automation assets (Modules, TestCases, TestCaseDesign templates, ExecutionLists) with a strong focus on reusability, optimization and data-driven testing.
• Act as the technical subject matter expert (SME) in Tosca Automation and related testing methodologies
• Build and evolve automation frameworks and libraries for SAP (GUI/Fiori) and Salesforce (Lightning) including API integrations.
• Implement integration and end-to-end testing across SAP ↔ Salesforce workflows; design stubs/mocks where needed.
• Use Tosca API Scan to automate REST/SOAP services with token handling, correlation, and chained calls.
• Orchestrate Distributed Execution (DEX) and CI/CD runs with Jenkins/Azure DevOps; publish results to qTest for traceability and reporting.
• Partner with product teams to define testability, test data strategies (e.g., Tosca Test Data Service), and environment readiness.
• Drive quality metrics (automation coverage, pass rate, failure triage time, mean time to fix) and present outcomes to stakeholders.
• Establish and enforce standards: naming conventions, folder structures, versioning practices, and code reviews for Tosca assets.
• Mentor other engineers; provide enablement and best practices (risk-based testing, shift-left, API-first automation).
• Collaborate as needed with performance/security teams to align non-functional testing (e.g., NeoLoad) and quality gates.
• Support UAT and release activities; contribute to defect prevention and continuous improvement initiatives.
• Serve as the primary liaison for VST  Support Teams, addressing incidents and providing configuration and operational support.
• Effectively communicate test results and actionable insights to stakeholders at all levels.

Minimum Qualifications Section:

• 5+ years in QA/Test Automation, with 3+ years focused on Tricentis Tosca.
• 3+ years in demonstrated hands-on experience in writing and maintaining Tosca automation scripts for complex enterprise applications.
• Practical exposure to SAP and Salesforce
• 3+ years with API testing (REST/SOAP), JSON/XML validation, environment variables, and authentication flows.

Preferred Qualifications:

• Tricentis certifications: Automation Specialist Level 1/2, Test Design Specialist, SAP Specialist.
• Experience in utilities/energy domain or large-scale ERP/CRM landscapes.
• Familiarity with Performance testing (NeoLoad), Service Virtualization, and Test Data Management.
• Experience optimizing automation for Salesforce Lightning and SAP (tables, modal dialogues, synchronization) applications.
• Comfort driving automation governance and contributing to enterprise standards/frameworks.
• Experience in Mobile Application testing
• Experience in Tricentis qTest
• Competent in Other Test Automation Tools
• Experience in setting up CI/CD pipelines

If your experience or qualifications is similar to our ideal of a successful candidate, please consider applying. Experience comes in many ways; skills may be transferred, but passion for your career can't be substituted. At TTC, we understand the importance of diversity and how much value it brings to the table. Diversity brings about creativity and new perspectives, which is why we beckon everyone to apply.