What we are looking for:

We value proactive, self-directed professionals who take ownership, continuously learn independently, and go beyond reactive ticket handling to improve systems, processes, and customer experience.

Key Responsibilities:

• Customer Support & Issue Resolution: Serve as the first or second point of contact for customer inquiries via chat, email, and ticketing systems. Own issues end-to-end, ensuring timely resolution of product functionality, configuration, and data-related problems.
• Technical Troubleshooting: Investigate and resolve technical issues by analyzing system logs, running SQL queries to diagnose data inconsistencies, testing APIs, and identifying potential bugs or integration failures.
• System Configuration & Integration Support:  Assist with system configuration and administration tasks, including API troubleshooting, integration support, and monitoring application performance to ensure platform stability.
• Documentation & Knowledge Management: Create, maintain, and improve internal and external knowledge base articles, troubleshooting guides, and operational documentation to enhance team efficiency and customer self-service.
• Cross-Functional Collaboration & Escalation: Partner closely with Product, Engineering, DevOps, and QA teams to escalate complex issues with clear reproduction steps, technical details, and impact analysis. Collaborate with QA to identify automation opportunities in critical product areas.
• Incident Management & Continuous Improvement: Communicate proactively with customers regarding ongoing issues. Lead or contribute to post-mortems for critical incidents, identifying root causes and driving preventive improvements across processes and systems.

Required Skills & Qualifications:

• Technical Proficiency
• Experience with ticketing systems (e.g., Jira or similar)
• Strong SQL skills for querying and analyzing data
• Familiarity with API testing tools (e.g., Postman) and scripting languages such as bash
• Ability to analyze application logs and debug issues
• Strong ability to understand complex SaaS products, configurations, and integrations.
• Demonstrated ability to identify root causes, detect patterns across issues, and propose effective, scalable solutions
• Excellent written and verbal communication skills. Ability to clearly explain complex technical topics to both technical and non-technical stakeholders.
• Experience: 3–5 years of experience in technical support, application support, or customer-facing technical roles
• Experience in B2B environments is a plus

#LI-DC1

The mission of Speechify is to make sure that reading is never a barrier to learning.

Over 50 million people use Speechify’s text-to-speech products to turn whatever they’re reading – PDFs, books, Google Docs, news articles, websites – into audio, so they can read faster, read more, and remember more. Speechify’s text-to-speech reading products include its iOS app, Android App, Mac App, Chrome Extension, and Web App. Google recently named Speechify the Chrome Extension of the Year and Apple named Speechify its 2025 Design Award winner for Inclusivity.  

Today, nearly 200 people around the globe work on Speechify in a 100% distributed setting – Speechify has no office. These include frontend and backend engineers, AI research scientists, and others from Amazon, Microsoft, and Google, leading PhD programs like Stanford, high growth startups like Stripe, Vercel, Bolt, and many founders of their own companies.

Overview

We're looking to hire for our Data side of our AI team at Speechify. This role is responsible for all aspects of data collection to support our model training operations. We are able to build high-quality datasets at petabyte-scale and low cost through a tight integration of infrastructure, engineering, and research work. We are looking for a skilled Software Engineer to join us.

What You’ll Do

• Be scrappy to find new sources of audio data and bring it into our ingestion pipeline
• Operate and extend the cloud infrastructure for our ingestion pipeline, currently running on GCP and managed with Terraform.
• Collaborate closely with our Scientists to shift the cost/throughput/quality frontier, delivering richer data at bigger scale and lower cost to power our next-generation models.
• Collaborate with others on the AI Team and Speechify Leadership to craft the AI Team’s dataset roadmap to power Speechify’s next-generation consumer and enterprise products.

An Ideal Candidate Should Have

• BS/MS/PhD in Computer Science or a related field.
• 5+ years of industry experience in software development.
• Proficiency with bash/Python scripting in Linux environments
• Proficiency in Docker and Infrastructure-as-Code concepts and professional experience with at least one major Cloud Provider (we use GCP)
• Experience with web crawlers, large-scale data processing workflows is a plus
• Ability to handle multiple tasks and adapt to changing priorities.
• Strong communication skills, both written and verbal.

What we offer

• A fast-growing environment where you can help shape the company and product.
• An entrepreneurial-minded team that supports risk, intuition, and hustle.
• A hands-off management approach so you can focus and do your best work.
• An opportunity to make a big impact in a transformative industry.
• Competitive salaries, a friendly and laid-back atmosphere, and a commitment to building a great asynchronous culture.
• Opportunity to work on a life-changing product that millions of people use.
• Build products that directly impact and support people with learning differences like dyslexia, ADD, low vision, concussions, autism, and more.
• Work in one of the fastest-growing sectors of tech, the intersection of artificial intelligence and audio.

Think you’re a good fit for this job? 

Tell us more about yourself and why you're interested in the role when you apply.
And don’t forget to include links to your portfolio and LinkedIn.

Not looking but know someone who would make a great fit? 

Refer them! 

Speechify is committed to a diverse and inclusive workplace. 

Speechify does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.

The mission of Speechify is to make sure that reading is never a barrier to learning.

Over 50 million people use Speechify’s text-to-speech products to turn whatever they’re reading – PDFs, books, Google Docs, news articles, websites – into audio, so they can read faster, read more, and remember more. Speechify’s text-to-speech reading products include its iOS app, Android App, Mac App, Chrome Extension, and Web App. Google recently named Speechify the Chrome Extension of the Year and Apple named Speechify its 2025 Design Award winner for Inclusivity.  

Today, nearly 200 people around the globe work on Speechify in a 100% distributed setting – Speechify has no office. These include frontend and backend engineers, AI research scientists, and others from Amazon, Microsoft, and Google, leading PhD programs like Stanford, high growth startups like Stripe, Vercel, Bolt, and many founders of their own companies.

Overview

We're looking to hire for our Data side of our AI team at Speechify. This role is responsible for all aspects of data collection to support our model training operations. We are able to build high-quality datasets at petabyte-scale and low cost through a tight integration of infrastructure, engineering, and research work. We are looking for a skilled Software Engineer to join us.

What You’ll Do

• Be scrappy to find new sources of audio data and bring it into our ingestion pipeline
• Operate and extend the cloud infrastructure for our ingestion pipeline, currently running on GCP and managed with Terraform.
• Collaborate closely with our Scientists to shift the cost/throughput/quality frontier, delivering richer data at bigger scale and lower cost to power our next-generation models.
• Collaborate with others on the AI Team and Speechify Leadership to craft the AI Team’s dataset roadmap to power Speechify’s next-generation consumer and enterprise products.

An Ideal Candidate Should Have

• BS/MS/PhD in Computer Science or a related field.
• 5+ years of industry experience in software development.
• Proficiency with bash/Python scripting in Linux environments
• Proficiency in Docker and Infrastructure-as-Code concepts and professional experience with at least one major Cloud Provider (we use GCP)
• Experience with web crawlers, large-scale data processing workflows is a plus
• Ability to handle multiple tasks and adapt to changing priorities.
• Strong communication skills, both written and verbal.

What we offer

• A fast-growing environment where you can help shape the company and product.
• An entrepreneurial-minded team that supports risk, intuition, and hustle.
• A hands-off management approach so you can focus and do your best work.
• An opportunity to make a big impact in a transformative industry.
• Competitive salaries, a friendly and laid-back atmosphere, and a commitment to building a great asynchronous culture.
• Opportunity to work on a life-changing product that millions of people use.
• Build products that directly impact and support people with learning differences like dyslexia, ADD, low vision, concussions, autism, and more.
• Work in one of the fastest-growing sectors of tech, the intersection of artificial intelligence and audio.

Think you’re a good fit for this job? 

Tell us more about yourself and why you're interested in the role when you apply.
And don’t forget to include links to your portfolio and LinkedIn.

Not looking but know someone who would make a great fit? 

Refer them! 

Speechify is committed to a diverse and inclusive workplace. 

Speechify does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.

Who We Are

Build. Scale. Sustain. 

PALO IT is a global technology consultancy that crafts tech as a force for good. We design, develop and scale digital and sustainable products and services to unlock value across the triple bottom line: people, planet, profit. We do the right thing, and we do it right. We're proud to be a World Economic Forum New Champion, and a B Corp-certified company. 

• We are small enough to care locally, big enough to deliver globally (5 continents, 18 offices, +500 experts from +50 nationalities)
• We are robust and resilient (100% independent and 0 debt)
• We are entrepreneurs and passionate experts: We invest in what we believe genuinely and work as a collective intelligence
• We are positive, courageous, caring, doers and committed to excellence

About Gen-e2

While the market is still largely AI-augmenting delivery, we have reinvented the SDLC to be AI First. Our approach is a game-changer in productivity and quality, with a strong collaboration between IA generative and our best Talents:

• We now generate 95% of the entire product — code, documentation, infrastructure as code, and even design — with GitHub Copilot.
• The quality consistently exceeds the output of our best traditional engineering teams.
• A product repository houses all product artefacts, giving AI full project context for higher-quality generation.
• A library of rules and prompts defines coding standards, design principles, and security guidelines, ensuring enterprise-grade quality and scalability.

With Gen-e2, we deliver end-to-end products 2–3× faster than traditional approaches, while raising the bar for engineering excellence.

Your role

You will act hands-on cybersecurity specialist responsible for the operation and evolution of the Cyber SOC across Chile and Colombia. This is a highly operational role focused on incident response, threat detection and continuous security improvement. 

• Manage the daily operation and monitoring of the Cyber SOC across multiple countries
• Analyze SIEM alerts and manage critical security incidents (Level 3)
• Perform threat hunting activities and proactively identify emerging risks
• Operate and optimize security tools: SIEM, EDR, WAF, IPS, Antivirus
• Participate in war rooms and crisis response for high-impact incidents
• Automate repetitive tasks and enhance detection capabilities
• Develop Proofs of Concept (POCs) to strengthen regional cybersecurity capabilities
• Design SIEM use cases, correlation rules, and detection strategies
• Collaborate with cross-functional and regional teams without direct reports
• Contribute to building a scalable Cyber SOC model across LATAM

Who You Are

• 5+ years of experience in Information Security
• 2-3 years of strong hands-on experience in SOC operations, Blue Team, or Incident Response (L3)
• Proven experience working with SIEM tools (Splunk, QRadar, ELK, Wazuh, etc.)
• Solid knowledge of EDR, vulnerability scanners, firewalls, and network security tools
• Experience with frameworks such as NIST, ISO 27001, CIS Controls
• Strong understanding of MITRE ATT&CK, OWASP, Zero Trust principles
• Hands-on mindset: autonomous, proactive, analytical, and solution-oriented
• Experience with scripting/automation (Python, Bash, PowerShell) is a plus
• Experience in regulated or critical environments is a plus
• Certifications such as CEH, Security+, GCIH, or similar are a plus
• English level: B2 

More About PALO IT

We’re eager to adapt to change, learn from our experiences and move to meet our planet’s urgent needs. We are continuously taking action to:

• Become a climate net-zero company
• Deliver projects with a positive impact
• Train 100% of our workforce on impact
• Achieve B Corp certification among all our offices across the globe
• Continuously measure & improve employee happiness

Our clients are amongst the world's most successful companies. We innovate with both established Fortune 1000s, SMEs and start-ups who aim to make an impact, become global leaders and address the world's most complex challenges.

What We Offer

• Stimulating working environments
• Unique career path
• International mobility
• Internal R&D projects
• Knowledge sharing
• Personalized training
• Entrepreneurship & intrapreneurship

For more on our team culture and benefits:

Check out our careers page
And our PALOCast with direct testimonies from our Palowans!

PALO IT is an equal opportunity employer that values merit, qualifications, and abilities. We prioritize privacy and data security.

About Sezzle:

With a mission to financially empower the next generation, Sezzle is revolutionizing the shopping experience beyond payments, blending cutting-edge tech with seamless, interest-free installment plans that make shopping smarter and more accessible. We’re not just transforming payments; we’re redefining how people discover, interact with, and purchase the things they love while driving real impact on merchant sales through increased conversions and higher order values. As we continue to shape the future of fintech and retail, we’re building an innovative, dynamic team passionate about creating more than just a transaction but a truly unique shopping journey. If you’re excited about pushing boundaries in tech and delivering a game-changing experience for consumers and merchants alike, come join us at Sezzle and help create the future of shopping!

About the Role:

We are looking for a motivated Security Infrastructure Engineer Intern to join our team and gain hands-on experience securing cloud infrastructure, applications, and developer workflows.

In this role, you will work on real-world security problems across AWS and Kubernetes environments, with exposure to vulnerability management, detection systems, and infrastructure security controls. You will collaborate closely with senior engineers to investigate issues, improve security visibility, and help build foundational security capabilities.

This is a balanced role that combines hands-on work - such as analyzing findings and reviewing logs - with learning and exploratory work, including understanding how security systems are designed and improved over time.

What You'll Do:

• Assist with vulnerability management activities, including reviewing scan results and helping validate findings
• Support triage of security findings from internal tools and external sources
• Help analyze logs and alerts from SIEM systems to identify potential security issues
• Participate in basic security incident investigations and documentation
• Assist in implementing and improving security controls across AWS and Kubernetes infrastructure
• Support efforts to improve detection capabilities and monitoring coverage
• Learn and contribute to securing CI/CD pipelines and infrastructure workflows
• Work with engineering teams to understand and help address security issues

What We Look For:

• Currently pursuing or recently completed a degree in Cybersecurity, or a related field
• Basic understanding of computer systems, networking, and security fundamentals
• Familiarity with Linux and command-line tools
• Interest in cloud platforms (AWS preferred) and infrastructure systems
• Basic knowledge of common security concepts (e.g., vulnerabilities, authentication, OWASP Top 10)
• Exposure to programming or scripting (Python, Go, or Bash)
• Strong problem-solving skills and attention to detail
• Eagerness to learn and take ownership of tasks

Preferred Knowledge and Skills:

• Familiarity with containers (Docker) and basic Kubernetes concepts
• Exposure to logging, monitoring, or SIEM tools
• Basic understanding of CI/CD pipelines
• Interest in areas like cloud security, infrastructure security, or detection engineering

About You:

• You are curious and eager to learn new technologies and systems.
• You take initiative and are excited to solve problems, even if you don’t have all the answers yet.
• You are detail-oriented and care about building reliable systems.
• You collaborate well with others and are open to feedback.
• You are adaptable and comfortable working in a fast-paced environment.

Sezzle’s Technology Stack:

• Languages: Golang, Typescript, Python
• Frontend: Typescript - React and React Native
• Backend: Golang
• Database: MySQL, Postgres, Elasticsearch
• DevOps & Cloud: AWS, Kubernetes
• Version Control: Git
• CI/CD: Gitlab
• Testing: Developer and AI-driven, focus on automated end-to-end, integration, and unit tests
• Open Source: Sezzle is focused on using open source, and we build what we can before buying!

What Makes Working at Sezzle Awesome:

At Sezzle, we are more than just brilliant engineers, passionate data enthusiasts, out-of-the-box thinkers, and determined innovators. We believe in surrounding ourselves with only the best and the brightest individuals. Our culture is not defined by a certain set of perks designed to give the illusion of the traditional startup culture, but rather, it is the visible example living in every employee that we hire. 

Compensation: The salary for the Security Infrastructure Engineer Intern is 700 USD monthly gross. 

#Li-remote #Full-time

Linqia is the leader in the influencer marketing industry. We’re a growing tech start-up, having experienced 100% year-over-year growth and break-even. At Linqia, we partner with the world’s largest brands including Danone, AB InBev, Kimberly-Clark, Unilever, and Walmart to build compelling and effective influencer marketing campaigns. Our AI-driven platform and team of experts are leading the transformation of influencer marketing.

We value intelligence, recognize talent and have instilled a culture that supports career development and growth for our employees. We thrive on innovation and accountability, with a customer first attitude that adds true value to everything we touch. Our team members are smart, hard-working, have integrity and love to have fun as we play to win.

SOFTWARE AND INFRASTRUCTURE DEVOPS ENGINEER

Experience level  3+ YoE supporting production saas in AWS 

Location Anywhere in LATAM preferably in Colombia

Employment type Full‑time contract

ABOUT THE ROLE

Build out  a cloud‑native team that owns the entire software delivery life cycle on Amazon Web Services. You will combine deep Kubernetes expertise with Python and shell scripting to automate, monitor, and continuously improve the Linqia platform while driving FinOps practices to keep our cloud footprint efficient. Work in a GitOps culture where every change is delivered through pull requests and rolled out by automated pipelines.

WHAT YOU WILL DO

• Design, maintain, and evolve our AWS account structure, VPC networking, IAM policies, security boundaries, and cost‑management controls using Terraform and the AWS console
• Maintain secure networking layers with AWS load balancers, ingress controllers, service‑mesh policies, network policies, and zero‑trust principles
• Operate and harden production‑grade Kubernetes clusters on AWS EKS, including upgrades, service mesh, policy management, and multi‑cluster architectures driven by Argo CD
• Build reusable infrastructure‑as‑code modules with Terraform that provision cloud resources in minutes while enforcing tagging standards and least‑privilege access
• Create self‑service CI/CD pipelines in Jenkins and GitHub Actions for fast, safe releases with automated testing and promotion across environments
• Deliver real‑time observability with Datadog, Prometheus, Grafana, CloudWatch, and OpenTelemetry, and use these tools to assist in solving production bugs and issues
• Administer and maintain purpose-built Linux VMs via configuration management tools like Puppet, Ansible, or Chef
• Deploy, scale, and maintain databases on AWS (Aurora, PostgreSQL, MySQL, OpenSearch, etc.), maintaining high database performance/uptime, optimizing tables and datasets, and ensuring disaster recovery protocols are in place.  
• Support developers by maintaining Podman‑based local dev boxes and Kubernetes staging environments that mirror production, ensuring smooth hand‑off from local code to cloud‑native deployments
• Implement FinOps practices: track and forecast AWS spend, enforce cost‑allocation tagging, identify rightsizing opportunities, manage Savings Plans or Reserved Instances, and build cost‑optimisation dashboards for engineering and finance stakeholders
• Write automation utilities and command‑line tools in Python and craft shell scripts that glue components and workflows together
• Champion reliability through incident reviews, capacity planning, game days, chaos testing, and service‑level objective tracking
• Collaborate in Agile rituals, plan sprints, refine backlog tickets, and pair with peers to spread DevOps and FinOps best practices

WHAT YOU BRING

• Bachelor degree in Computer Science or equivalent practical experience
• three plus years working with cloud infrastructure or platform engineering focused on AWS
• Deep hands‑on experience with Kubernetes, preferably EKS, covering upgrades, networking, storage, RBAC, and custom resources
• Proficiency in Python and Bash or Zsh scripting
• Strong understanding of core AWS services EC2, VPC, IAM, ALB, S3, RDS, CloudFormation, and CloudWatch
• Demonstrated experience applying FinOps principles: cost monitoring, forecasting, and optimisation on AWS
• Solid experience with Docker and container runtimes, with emphasis on Podman for local development environments
• Hands‑on practice with configuration‑management tools such as Ansible or Puppet and infrastructure‑as‑code with Terraform
• Proven use of Datadog for metrics, logs, and APM, plus familiarity with Prometheus and Grafana dashboards
• Comfortable with Git‑based workflows, feature branching, and pull‑request reviews
• Strong SQL skills and a deep understanding of relational database internals
• Competent in Linux administration, process troubleshooting, and performance tuning
• Practical knowledge of TCP/IP, HTTP, TLS, DNS, and common networking tools
• Clear communication skills and an ability to translate complex technical topics to diverse audiences
• Familiarity with Scrum or Kanban and a continuous‑improvement mindset

EXTRA CREDIT

• AWS certifications such as Solutions Architect, DevOps Engineer, or FinOps Practitioner
• Experience with AWS security tooling GuardDuty, Security Hub, IAM Access Analyzer, and KMS
• Building data pipelines with Apache Spark, Flink, or similar frameworks
• Implementing event‑driven architectures with Kafka Streams or KSQL
• Applying SRE practices such as error budgets and service‑level dashboards
• Exposure to machine‑learning workflows, ModelOps, or MLOps in production

_{This position description is intended to describe the duties most frequently performed by an individual in this position. Linqia is an equal opportunity employer supporting workforce diversity. We actively encourage women, people with disabilities, veterans, underrepresented minorities, and LGBTQ+ people to apply. We do not discriminate on the basis of race, religion, color, national origin, gender, gender identity or expression, sexual orientation, age, marital status, veteran status, or disability status. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.}

_{Headhunters and recruitment agencies may not submit resumes or candidates through this Web site or directly to employees. Linqia does not accept unsolicited headhunter and agency resumes and will not pay fees to any third-party agency or company that does not have a signed agreement with us.}

Important Information 

Location: Colombia

Work Mode: Hybrid 

Job Summary 

As a Senior Cloud Engineer - Azure (20691), you will be responsible for designing, developing, and maintaining high-quality software solutions. You will collaborate with cross-functional teams to understand business requirements and translate them into scalable and efficient software applications. Your role will involve leading technical projects, mentoring junior engineers, and continuously improving software development practices to ensure the delivery of robust and reliable software systems.  

Responsibilities and Duties 

• Design, build, and maintain scalable, secure, and highly available cloud solutions on Microsoft Azure using cloud-native and serverless architectures
• Develop and manage infrastructure as code using Terraform, ensuring consistency, governance, and scalability across environments
• Implement and optimize CI/CD pipelines and automation processes to support cloud deployments, API management, and platform services
• Ensure operational excellence by implementing monitoring, observability, and performance optimization using tools such as Azure Monitor and New Relic

Qualifications and Skills 

• Bachelor’s degree in Computer Science, Engineering, or a related field, or equivalent practical experience
• 8–10+ years of experience in Cloud Engineering, DevOps, or Platform Engineering roles
• 5+ years of hands-on experience working with Microsoft Azure cloud services
• Strong experience with Terraform for infrastructure as code, including modules, state management, and multi-environment deployments
• Hands-on experience with Azure services such as API Management (APIM), Azure Functions, App Services, Storage, and networking components
• Strong knowledge of Azure networking including VNets, subnets, NSGs, private endpoints, DNS, and security configurations
• Experience implementing CI/CD pipelines using Azure DevOps or GitHub Actions
• Experience with observability tools such as Azure Monitor, Application Insights, Log Analytics, and New Relic
• Experience with artifact repositories such as Nexus and dependency management practices
• Strong scripting skills using Bash, PowerShell, or Python and ability to automate operational processes

About Encora 
 
Encora is a global company that offers Software and Digital Engineering solutions. Our practices include Cloud Services, Product Engineering & Application Modernization, Data & Analytics, Digital Experience & Design Services, DevSecOps, Cybersecurity, Quality Engineering, AI & LLM Engineering, among others.  

At Encora, we hire professionals based solely on their skills and do not discriminate based on age, disability, religion, gender, sexual orientation, socioeconomic status, or nationality.  

Important Information 

Location: Colombia

Work Mode: Hybrid

Job Summary 

As a Senior Site Reliability Engineer (20669), you will be responsible for designing, developing, and maintaining high-quality software solutions. You will collaborate with cross-functional teams to understand business requirements and translate them into scalable and efficient software applications. Your role will involve leading technical projects, mentoring junior engineers, and continuously improving software development practices to ensure the delivery of robust and reliable software systems.  

Responsibilities and Duties 

• Ensure reliability, scalability, and performance of data platforms built on Azure and Databricks
• Design, implement, and maintain CI/CD pipelines, infrastructure as code, and automated deployment processes
• Monitor systems, manage incidents, and drive root cause analysis and continuous improvement initiatives
• Collaborate with data and platform teams to optimize performance, cost efficiency, and release management processes

Qualifications and Skills 

About Encora 
 
Encora is a global company that offers Software and Digital Engineering solutions. Our practices include Cloud Services, Product Engineering & Application Modernization, Data & Analytics, Digital Experience & Design Services, DevSecOps, Cybersecurity, Quality Engineering, AI & LLM Engineering, among others.  

At Encora, we hire professionals based solely on their skills and do not discriminate based on age, disability, religion, gender, sexual orientation, socioeconomic status, or nationality.  

Important Information 

Location: Colombia

Work Mode: Hybrid

Job Summary 

As a Senior DevOps Engineer (20422), you will be responsible for designing, developing, and maintaining high-quality software solutions. You will collaborate with cross-functional teams to understand business requirements and translate them into scalable and efficient software applications. Your role will involve leading technical projects, mentoring junior engineers, and continuously improving software development practices to ensure the delivery of robust and reliable software systems.  

Responsibilities and Duties 

• Design and improve automation workflows using GitHub Actions, including secure and reliable secret rotation processes
• Manage AWS resources including secrets management and S3 assets, ensuring security and scalability
• Monitor and analyze system logs using Kibana, identifying issues and collaborating with development teams for resolution
• Develop automation scripts using Python and Bash, and review infrastructure code written in HCL and JSON

Qualifications and Skills 

About Encora 
 
Encora is a global company that offers Software and Digital Engineering solutions. Our practices include Cloud Services, Product Engineering & Application Modernization, Data & Analytics, Digital Experience & Design Services, DevSecOps, Cybersecurity, Quality Engineering, AI & LLM Engineering, among others.  

At Encora, we hire professionals based solely on their skills and do not discriminate based on age, disability, religion, gender, sexual orientation, socioeconomic status, or nationality.  

Role Summary

We're looking for a Developer Experience Engineer to revolutionize the development experience at Clara by building a self-service platform that automates and simplifies infrastructure, deployments, and operations. You'll be responsible for eliminating friction in the development lifecycle, enabling engineering teams to focus on delivering business value.

Key Responsibilities

Developer Experience & Self-Service Platform

• Design and maintain a developer portal (Backstage.io or similar) as the central hub for resource management
• Build abstractions and APIs that enable developers to provision resources without manual intervention
• Implement self-service workflows for environment creation, configurations, and permissions
• Create reusable templates and blueprints for services, repositories, and pipelines

CI/CD & Automation

• Design, implement, and optimize highly automated CI/CD pipelines
• Reduce build and deployment times through intelligent caching, parallelization, and optimizations
• Implement GitOps and continuous deployment with automated rollback capabilities
• Automate testing (unit, integration, e2e) in pipelines with clear reporting
• Create advanced deployment strategies (blue-green, canary, feature flags)

Ephemeral Environments

• Design and implement ephemeral/preview environment solutions for each PR/branch
• Automate the complete lifecycle: creation, configuration, and cleanup
• Optimize costs through auto-scaling, scheduling, and garbage collection of unused resources
• Integrate ephemeral environments with code review and testing workflows

Observability & Alerting

• Implement intelligent alerting systems with noise reduction and event correlation
• Configure dashboards and SLI/SLO metrics for critical services
• Establish automated runbooks and auto-remediation for common incidents
• Integrate observability (logs, metrics, traces) into the developer portal

Infrastructure as Code & Security

• Maintain and evolve infrastructure as code (Terraform, CloudFormation, etc.)
• Implement automated security controls (policy as code, security scanning)
• Manage secrets, configurations, and access securely and with full auditability
• Apply least privilege and zero-trust principles across all systems

AI/ML Ops Integration

• Explore and implement AI tools for resource optimization and failure prediction
• Automate operational tasks using ML (anomaly detection, capacity planning, incident classification)
• Evaluate and adopt emerging AI Ops tools

Technical Requirements

Must Have

• 5+ years of experience in DevOps/SRE/Platform Engineering
• Mastery of cloud providers (preferably AWS)
• Solid experience with Kubernetes and microservices architectures
• Expertise in CI/CD tools (GitHub Actions, GitLab CI, Jenkins, ArgoCD)
• Proficiency in Infrastructure as Code (Terraform, Pulumi, CloudFormation)
• Experience with containers (Docker, Kubernetes, ECS/EKS)
• Advanced scripting skills (Python, Bash, Go)
• Knowledge of observability tools (Prometheus, Grafana, ELK, Datadog, New Relic)

Nice to Have

• Experience with Backstage.io or similar developer portal platforms
• FinOps knowledge and cloud cost optimization
• Experience in FinTech organizations or highly regulated environments
• Familiarity with AI Ops tools (AIOps platforms, ML-based monitoring)
• Cloud certifications (AWS Solutions Architect, CKA, etc.)
• Experience with service mesh (Istio, Linkerd)
• Compliance and security knowledge (PCI-DSS, SOC2)

Key Skills

• Automation obsession: If something is done twice, it should be automated
• Product mindset: Treat internal platform as a product with "customers" (developers)
• Ability to abstract complexity: Make the complex simple for end users
• Effective communication: Document clearly, create runbooks, and educate teams
• Problem solving: Systems thinking to solve problems at their root
• Continuous improvement mindset: Constantly seek ways to optimize and simplify

What You'll Build

• Self-Service Portal: Unified interface where developers can:
  • Create new services from templates
  • Provision ephemeral environments in seconds
  • Configure alerts and dashboards with clicks
  • Request access and permissions with automated approvals
• Intelligent Pipelines: CI/CD that:
  • Detects changes and runs only relevant tests
  • Auto-deploys to production with quality gates
  • Auto-rollback on failures
  • Provides instant feedback to developers
• On-Demand Environments: System that:
  • Creates complete environments per PR in <5 minutes
  • Sanitized copy of production data
  • Unique URLs for testing and demos
  • Automatic cleanup when PR is closed
• Proactive Observability: Platform that:
  • Alerts only when action is required
  • Automatically suggests root causes
  • Auto-remediation of known issues
  • Customized dashboards per team/service

NEORIS es un acelerador Digital que ayuda a las compañías a entrar en el futuro, teniendo 20 años de experiencia como Socios Digitales de algunas de las mayores compañías del mundo. Somos más de 4,000 profesionales en 11 países, con nuestra cultura multicultural de startup en donde cultivamos innovación, aprendizaje continuo para crear soluciones de alto valor para nuestros clientes.

Estamos en búsqueda de Ingeniero de Infraestructura OCI - Ellucian Banner Student,

Principales responsabilidades:

Ofrecemos:

• Cultura de innovación y crecimiento profesional
• Vinculación, contrato a tiempo indefinido
• Beneficios legales
• Medicina prepagada
• Póliza de vida
• Días libres extra

Te invitamos a conocernos en http://www.neoris.com, Facebook, LinkedIn, Twitter o Instagram: @NEORIS.

Santiago Velasquez

#LI-SV1

About Backblaze

Backblaze is the object storage leader in the open cloud movement, fueling customer success with cloud storage built purposefully to unlock budgets, unburden administrators, and unleash innovators. Together with our partners, we’re helping customers break free from the restrictive, overpriced legacy solutions that hold them back, and blaze forward with the full power of the open cloud in their hands.

Founded in 2007, we scaled the business with less than $3 million in outside funding until 2021, when we did a traditional IPO on the Nasdaq stock exchange. Today, Backblaze generates over $136M ARR and is the leading specialized storage cloud, managing over three billion gigabytes of data storage for 500K+ customers in 175+ countries, including businesses, developers, IT professionals, and individuals.

But while there is a lot to celebrate in our past, there is almost as much opportunity ahead of us. We’re seeking a Technical Support Engineer to join our team!

About the Role:

This role combines foundational curiosity with growing technical expertise to resolve complex customer issues involving Backblaze products and 3rd party integrations. The Technical Support Engineer demonstrates initiative, analytical detail, and a commitment to professional communication while taking action on technical issues ranging from individuals and small businesses up to Enterprise customers.

What you'll do:

• Handle and resolve customer issues, driving issues to resolution, and acting as an ambassador of Backblaze and its products.
• Communicate directly with customers via video/phone call for information gathering and troubleshooting needs, utilizing call control and de-escalation skills.
• Manage escalations received from the account administration team and other groups.
• Provide Silent Install Troubleshooting for the Backblaze Backup Client and Silent Installer/Enterprise Deployment Support.
• Troubleshoot a variety of integrations.
• Act as a technical resource to the CSM and other sales teams.
• Conduct detailed investigation of reported "Bugs" to provide Quality Assurance (QA) a detailed report, including QA Data Collection (Error logs, Behavior patterns, OS specifics, Application version).
• Review support tickets for potential trends/issues, focusing on integrations, and providing trend reporting to Leadership/Management.
• Expand and contribute to documentation, including Log and error Confluence KB expansion, and communicating updates to the Technical Writing team for public-facing KB Articles.
• Provide Integration Training to the team via "Get Familiar With" meetings.
• Track issues using task management systems like JIRA.
• Monitor Backblaze infrastructure outages and alerts (Sev-1 through Sev-4).
• Utilize advanced technical knowledge of Backblaze Products (Backup/B2/S3) and network protocols (TCP/IP, UDP, DNS, HTTPS, Telnet/MTR(ICMP)).
• Implement processes to escalate issues and work cross-functionally with other teams (Operations, SRE, TAMS, Engineering, NetEng).

The Right Fit:

• Experience in customer-facing technical support.
• Foundational Understanding and competency with Linux, MacOS, and Windows operating systems, including text shells (Bash, Terminal, CMD, PowerShell).
• Competence and familiarity with technical concepts involving networking and filesystems.
• Familiarity with task tracking and management systems (ticketing, JIRA, Salesforce).
• Ability to learn new technologies quickly and a drive for personal development.
• Experience with API usage and Python familiarity (installation and use).
• Comfortable with AI Agents and Tools to enhance productivity.
• Minimum 2-3 years of experience. 

Nice to Have:

• Expertise/Experience with Text Shells (Powershell, Bash, and Terminal).
• Scripting and Automation Experience or Familiarity.
• Backblaze Backup Troubleshooting Expertise, including error codes, Bztransmit Errors, and Installation Errors.
• Networking troubleshooting experience, including knowledge of CORS, TCP/IP, TLS, and HTTPS.
• General knowledge of Internet protocols, Computing, data collection, and analysis.
• Familiarity with data visualization tools (Opensearch and Grafana).

At this point, we hope you're feeling excited about the job description you're reading. Even if you don't meet every requirement, we still encourage you to apply. Learning, developing, and growing are key parts of our culture. We're eager to meet people who believe in our mission and can contribute to our team in various ways. We want people to feel comfortable expressing their true selves and to come, stay, and do their best work here.

At Backblaze, we value being fair and good to our customers, partners, and employees. That’s why diversity, equity, and inclusion are at the core of our values. We are committed to fostering a workforce where all employees feel a sense of belonging regardless of race, ethnicity, nationality, gender, sexual orientation, age, religion, socio-economic status, ability, veteran status, and education. We believe that our dedication to cultivating a diverse workspace not only allows us to better serve our customers in over 175 countries but further reinforces our commitment to doing the right thing. We are proud to be an Equal Opportunity Employer.

To understand more about the data we collect and process as part of your application, please view our Backblaze Employee Privacy Notice.

#LATAM

Linqia is the leader in the influencer marketing industry. We’re a growing tech start-up, having experienced 100% year-over-year growth and break-even. At Linqia, we partner with the world’s largest brands including Danone, AB InBev, Kimberly-Clark, Unilever, and Walmart to build compelling and effective influencer marketing campaigns. Our AI-driven platform and team of experts are leading the transformation of influencer marketing.

We value intelligence, recognize talent and have instilled a culture that supports career development and growth for our employees. We thrive on innovation and accountability, with a customer first attitude that adds true value to everything we touch. Our team members are smart, hard-working, have integrity and love to have fun as we play to win.

SOFTWARE AND INFRASTRUCTURE DEVOPS ENGINEER

Experience level  3+ YoE supporting production saas in AWS 

Location Anywhere in LATAM preferably in Colombia

Employment type Full‑time contract

ABOUT THE ROLE

Build out  a cloud‑native team that owns the entire software delivery life cycle on Amazon Web Services. You will combine deep Kubernetes expertise with Python and shell scripting to automate, monitor, and continuously improve the Linqia platform while driving FinOps practices to keep our cloud footprint efficient. Work in a GitOps culture where every change is delivered through pull requests and rolled out by automated pipelines.

WHAT YOU WILL DO

• Design, maintain, and evolve our AWS account structure, VPC networking, IAM policies, security boundaries, and cost‑management controls using Terraform and the AWS console
• Maintain secure networking layers with AWS load balancers, ingress controllers, service‑mesh policies, network policies, and zero‑trust principles
• Operate and harden production‑grade Kubernetes clusters on AWS EKS, including upgrades, service mesh, policy management, and multi‑cluster architectures driven by Argo CD
• Build reusable infrastructure‑as‑code modules with Terraform that provision cloud resources in minutes while enforcing tagging standards and least‑privilege access
• Create self‑service CI/CD pipelines in Jenkins and GitHub Actions for fast, safe releases with automated testing and promotion across environments
• Deliver real‑time observability with Datadog, Prometheus, Grafana, CloudWatch, and OpenTelemetry, and use these tools to assist in solving production bugs and issues
• Administer and maintain purpose-built Linux VMs via configuration management tools like Puppet, Ansible, or Chef
• Deploy, scale, and maintain databases on AWS (Aurora, PostgreSQL, MySQL, OpenSearch, etc.), maintaining high database performance/uptime, optimizing tables and datasets, and ensuring disaster recovery protocols are in place.  
• Support developers by maintaining Podman‑based local dev boxes and Kubernetes staging environments that mirror production, ensuring smooth hand‑off from local code to cloud‑native deployments
• Implement FinOps practices: track and forecast AWS spend, enforce cost‑allocation tagging, identify rightsizing opportunities, manage Savings Plans or Reserved Instances, and build cost‑optimisation dashboards for engineering and finance stakeholders
• Write automation utilities and command‑line tools in Python and craft shell scripts that glue components and workflows together
• Champion reliability through incident reviews, capacity planning, game days, chaos testing, and service‑level objective tracking
• Collaborate in Agile rituals, plan sprints, refine backlog tickets, and pair with peers to spread DevOps and FinOps best practices

WHAT YOU BRING

• Bachelor degree in Computer Science or equivalent practical experience
• three plus years working with cloud infrastructure or platform engineering focused on AWS
• Deep hands‑on experience with Kubernetes, preferably EKS, covering upgrades, networking, storage, RBAC, and custom resources
• Proficiency in Python and Bash or Zsh scripting
• Strong understanding of core AWS services EC2, VPC, IAM, ALB, S3, RDS, CloudFormation, and CloudWatch
• Demonstrated experience applying FinOps principles: cost monitoring, forecasting, and optimisation on AWS
• Solid experience with Docker and container runtimes, with emphasis on Podman for local development environments
• Hands‑on practice with configuration‑management tools such as Ansible or Puppet and infrastructure‑as‑code with Terraform
• Proven use of Datadog for metrics, logs, and APM, plus familiarity with Prometheus and Grafana dashboards
• Comfortable with Git‑based workflows, feature branching, and pull‑request reviews
• Strong SQL skills and a deep understanding of relational database internals
• Competent in Linux administration, process troubleshooting, and performance tuning
• Practical knowledge of TCP/IP, HTTP, TLS, DNS, and common networking tools
• Clear communication skills and an ability to translate complex technical topics to diverse audiences
• Familiarity with Scrum or Kanban and a continuous‑improvement mindset

EXTRA CREDIT

• AWS certifications such as Solutions Architect, DevOps Engineer, or FinOps Practitioner
• Experience with AWS security tooling GuardDuty, Security Hub, IAM Access Analyzer, and KMS
• Building data pipelines with Apache Spark, Flink, or similar frameworks
• Implementing event‑driven architectures with Kafka Streams or KSQL
• Applying SRE practices such as error budgets and service‑level dashboards
• Exposure to machine‑learning workflows, ModelOps, or MLOps in production

_{This position description is intended to describe the duties most frequently performed by an individual in this position. Linqia is an equal opportunity employer supporting workforce diversity. We actively encourage women, people with disabilities, veterans, underrepresented minorities, and LGBTQ+ people to apply. We do not discriminate on the basis of race, religion, color, national origin, gender, gender identity or expression, sexual orientation, age, marital status, veteran status, or disability status. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.}

_{Headhunters and recruitment agencies may not submit resumes or candidates through this Web site or directly to employees. Linqia does not accept unsolicited headhunter and agency resumes and will not pay fees to any third-party agency or company that does not have a signed agreement with us.}