About Mitsogo | Hexnode:

Mitsogo is a global organization that highly values the contributions of each employee. Our ability to attract top talent is a testament to our commitment to fostering a sense of belonging for everyone. We recognize the rapid evolution of technology and society that impacts our industry, and we prioritize equipping our employees with diverse opportunities and empowering them with a wide range of skills. 

Hexnode, the Enterprise software division of Mitsogo Inc., was founded to simplify how people work. Operating in over 100 countries, Hexnode UEM empowers organizations in diverse sectors. Fueling the transformation to a seamless ecosystem of connected tools, Hexnode is revolutionizing the enterprise software and cybersecurity landscape. 

Job Overview:

As a Customer Success Manager at Mitsogo, you will be the primary point of contact for our valued clients, ensuring they derive maximum value from our products and services. Your role will involve working closely with customers to understand their needs, provide expert guidance, and facilitate successful product adoption and usage. You will play a crucial role in building and maintaining strong relationships, driving customer satisfaction, and contributing to our overall success.

Responsibilities:

• Lead onboarding sessions for new customers, ensuring a smooth transition and effective use of our products. Develop and deliver training materials and sessions to enhance user proficiency.

• Build and maintain strong, long-lasting customer relationships. Serve as a trusted advisor, addressing customer concerns and providing solutions to enhance their experience with our products.

• Monitor customer engagement and product usage. Proactively identify opportunities for increasing adoption and utilization of our products.

• Act as the point of escalation for complex issues. Collaborate with cross-functional teams, including Product, Support, and Sales, to resolve customer challenges and ensure timely solutions.

• Gather customer feedback and insights to drive product improvements and inform the development roadmap. Advocate for customer needs and contribute to the creation of customer-centric solutions.

• Develop and execute customer success plans tailored to each customer’s needs and goals. Track and report on key performance indicators (KPIs) to measure success and identify areas for improvement.

• Support the renewal process by ensuring continued customer satisfaction. Identify opportunities for upselling or cross-selling additional products or services based on customer needs.

Requirements:

• Minimum of 2-8 years of experience in a Customer Success, Account Management, or related role, preferably in the IT security or software industry.

• Willing to work in US shift 

• Strong interpersonal and communication skills with the ability to build relationships at all levels of an organization. Excellent problem-solving abilities and a proactive, customer-centric approach.

• Familiarity with IT security products and concepts is a plus. Ability to quickly learn and understand complex technical products and solutions.

• Comfortable using CRM software (e.g., Salesforce), customer success platforms, and other relevant tools. Basic technical understanding of software and security solutions is advantageous.

• Bachelor’s degree in Business, Technology, or a related field. Relevant certifications or continued education in customer success or IT security is a plus

Job summary: 

• We are looking for a talented Enterprise Account Executive / Business Development Manager to join our fast-growing Brandwatch Sales organisation. You will be responsible for driving new enterprise revenue in India with a strong focus on Trajaan, while also growing strategic accounts across the broader Brandwatch portfolio.
• This is a hybrid AE/AM role suited to a highly commercial, enterprise seller who can both self-generate pipeline and expand existing customer relationships. The ideal candidate will have a strong track record in enterprise SaaS sales with a skill-set including, but not limited to, prospecting, pipeline generation, complex deal management, executive stakeholder engagement, renewal negotiation, upselling and especially cross-selling. A key part of this role will be leading with Trajaan as a strategic growth priority, while identifying opportunities to expand into other Brandwatch solutions where relevant.
• You will drive growth by engaging some of India’s largest organisations, challenging the way customers think about search intelligence, consumer intelligence and digital strategy, and positioning how Trajaan and Brandwatch can support those evolving priorities. You would be a great fit if you are comfortable building from the ground up, owning the full commercial cycle, and balancing a hunter mindset with strong account growth instincts.

What you will do:

• Drive new enterprise business growth in India, with a primary focus on Trajaan and a secondary focus on the wider Brandwatch portfolio;
• Build and manage a robust pipeline through proactive outbound prospecting, self-generated opportunities, partner collaboration and internal support functions;
• Own the full sales cycle from initial outreach and discovery through solutioning, commercial negotiation and contract execution;
• Lead land-and-expand motions across strategic accounts, identifying upsell and cross-sell opportunities;
• Build long-term relationships with senior stakeholders across Marketing, Insights, Digital, Strategy, Communications and related enterprise functions;
• Act as a trusted advisor to customers by challenging the status quo and promoting how Trajaan and Brandwatch can support growth, visibility and competitive advantage;
• Maintain constant engagement with accounts post-sale, partnering with Customer Success and internal stakeholders to drive adoption, value realisation, retention and expansion;
• Identify commercial risk and collaborate with internal teams to clear blockers, protect revenue and support successful renewals where relevant;
• Be the primary point of contact for the customer on all commercial and contractual matters within your portfolio;
• Partner with internal Brandwatch and Cision stakeholders to align account plans with the customer’s business priorities and strategic goals;
• Develop strong market knowledge across enterprise sectors in India and stay informed on trends across search, LLM visibility, digital intelligence, consumer behaviour and competitive landscape;
• Possess excellent product knowledge across Trajaan and Brandwatch solutions and lead tailored product demonstrations aligned to customer needs.
• Maintain accurate forecasting, pipeline hygiene and account activity within CRM and reporting systems.

What you will have:

• A strong background in enterprise sales and business development, with SaaS experience strongly preferred;
• 6+ years of experience in a quota-carrying sales role, ideally across a mix of new business acquisition and account growth;
• Proven ability to self-generate pipeline and win new enterprise logos in a competitive market;
• Drive and ambition to achieve and exceed sales quotas;
• Commercial acumen and comfort working towards ambitious growth targets in a highly accountable environment;
• Experience managing complex, multi-stakeholder sales cycles and negotiating commercial agreements with enterprise customers;
• Experience in growing existing client relationships through upsell, cross-sell and renewal ownership where required;
• A results-oriented, highly motivated and enthusiastic attitude, with the ability to work independently in a fast-paced environment;
• Familiarity operating in a high-growth, high-velocity sales environment;
• Outstanding consultative selling skills, including objection handling, negotiation, influencing and value-based solution selling;
• Ability to build strong relationships with internal and external stakeholders;
• Excellent English communication skills; additional Indian regional language capability would be an advantage;
• Deep interest in or knowledge of search intelligence, digital intelligence, consumer insights, social media, marketing technology or customer experience.

Soft skills:

• Top-class presentation and communication skills.
• Excellent analytical, problem-solving and decision-making skills.
• Detail-oriented and persuasive.
• Strong sense of ownership;
• Strong commercial curiosity and a proactive mindset;
• Proficiency with tools such as Salesforce, Salesloft, 6Sense or similar;
• Use of, implementation and understanding of sales processes and methodologies.

Nice to have:

• Experience selling search intelligence, consumer intelligence, marcom or insights-focused solutions;
• Experience selling into enterprise accounts in India;
• Familiarity with Sandler, BANT, MEDDPICC or other similar sales methodologies.
• Experience working with partner or reseller ecosystems.

About Druva :

You won’t just join a company at Druva, you’ll help shape the future of data security at the moment it matters most. We are building a modern standard with our cloud-native solutions, designed to simplify the toughest challenges in cyber resilience for our customers. As the pioneer and market leader in fully managed SaaS data protection, we help organizations secure and recover their data from ransomware, cyberattacks, and operational disruptions without the complexity, cost, or risk of legacy infrastructure.

Our momentum is backed by the market: Druva was named a Leader in the 2025 Gartner® Magic Quadrant™ for Backup and Data Protection Platforms, a Leader in the 2025 IDC MarketScape for Cyber-Recovery, and a Leader & Outperformer in the 2025 GigaOm Cloud Data Protection Radar. Even better, customers validate that leadership every day through strong Gartner Peer Insights ratings, standout Net Promoter Scores (NPS), and top willingness-to-recommend results.

Visit druva.com and follow us on LinkedIn, X and Facebook.

Location: Chennai, India

Druva, the autonomous data security company, puts data security on autopilot with a 100% SaaS, fully managed platform to secure and recover data from all threats. The Druva Data Security Cloud ensures the availability, confidentiality, and fidelity of data - providing customers with autonomous protection, rapid incident response, and guaranteed data recovery. The company is trusted by its more than 6,000 customers, including 65 of the Fortune 500, to defend business data in today’s ever-connected world. Amidst a rapidly evolving security landscape, Druva offers a $10 million Data Resiliency Guarantee ensuring customer data is protected and secured against every cyber threat. Visit druva.com and follow us on LinkedIn, X and Facebook.

Druva is hiring an exceptional  Account Executive for the Mid-Market segment in India, responsible for building the sales pipeline, and closing business within the defined sales territory for both existing and new customers. The role will report directly to the Country Manager, India & SAARC.

The ideal candidate should be a highly motivated self-starter who enjoys both the challenges and rewards associated with a successful scale-up company. The ideal candidate will be detail oriented, process driven, and consultative in their sales approach. You should have a consistent track record of success in achieving new customer acquisition, managing incremental revenue bookings from both existing and new customers, as well as working with national and regional channel partners. In addition you should be comfortable selling a solution and technologies within a SaaS scale-up environment to IT contacts at a variety of levels within an organization.

Responsibilities:

• Manage sales in the assigned territory (hybrid role; existing customers and new business)
• Execute on the full sales cycle end to end at Mid-Market accounts, from initial contact to point of sale.
• Work closely with counterparts in Renewals to ensure Druva customer subscription renewals and to avoid churn and downsell in existing customers
• Support and work with channel partners to scale sales reach in the region. Includes resellers and distributors.
• Establish awareness of Druva’s solution, generate leads, communicate the value proposition, and close deals in the region.
• Deliver awe-inspiring product presentations and demos, provide timely and insightful responses to customer queries, and recommend creative ways Druva can solve business problems.
• Attain a deep understanding of Druva’s solutions and its competitive positioning in the market. Be a subject matter expert.
• Lead creation of proposals and responses to RFIs/RFPs working in conjunction with the Solution Engineer.
• Reporting: Maintain a complete and timely report of the regional pipeline in the assigned territory.
• Prepare, communicate, and execute to a thorough business plan.
• Meet or exceed revenue quota.

Qualifications:

• 5+  years of software sales experience (Backup or SaaS experience a plus)
• Experienced  in  selling into the IT organizations of Mid-Market customers in India.  We will want to see strong and consistent earnings background
• Experience managing and selling through a channel.
• Strong technical acumen
• Willingness to travel up to 30%, mostly domestic..
• Fluency in English
• College degree from a top-tier university (Masters or MBA a plus)

Personal Attributes:

• Entrepreneurial spirit: passionate about joining a scale-up, adaptable to changing situations
• Technologist: understand the problems faced by today's IT organizations and how to apply current technologies to solve them
• Self-starter: take responsibility and do what it takes to get the job done with minimal direction
• Team Player: build relationships across Druva’s regional and global organization, sharing and learning from others
• Organized:  lead complex efforts and initiatives, breaking them down into tasks, and clearly communicate progress
• Pragmatic: analyze trade-offs and prioritize tasks in order to achieve important objectives
• High professional standards: a commitment to individual and organizational excellence
• Excellent verbal and written communications skills: succinctly and clearly communicate with customers, peers, and management

About the Role

As a member of the Founder's Office, you will be the bridge between high-level vision and operational excellence. The moment our B2B Growth team secures a partnership, you take the baton - becoming the Single Point of Contact (SPOC) and ultimate owner of the partner's success. Every commitment made on paper, you turn into a seamless, high-impact reality.

This role is far more than managing a checklist. You will navigate internal Business Units (BUs), align complex Standard Operating Procedures, and ensure our partners view us as an indispensable extension of their own team. If you thrive in ambiguity, lead through influence, and get satisfaction from making big things actually work - this is your seat.

Key Responsibilities

• End-to-End Partnership Management. Take full ownership of the partner lifecycle post-onboarding - driving partner experience, retention, and the overall success of every collaboration.
• Cross-Functional Orchestration. Act as the connective tissue between the partner and internal teams. Work closely with BU Heads across Care, Product, and Operations to align workflows with the SLAs and health outcomes promised to the partner.
• Operational Excellence (SOPs & SLAs). Define, implement, and continuously monitor the Standard Operating Procedures required to deliver on partnership goals. Ensure internal delivery consistently meets the Service Level Agreements committed during the sales process.
• Communication & Reporting. Lead all partner communications. Build and share comprehensive scoreboards and performance dashboards that provide transparency on business metrics, health outcomes, and project milestones.
• Revenue & Commitment Delivery. Ensure all contractual obligations are met to trigger timely payments. Proactively identify and unblock hurdles that prevent us from delivering on our value proposition.
• Founder's Liaison. Provide regular strategic updates to the Founder on partnership health - surfacing risks early and proposing solutions to scale the B2B ecosystem.

What We're Looking For

• The “Owner” Mentality. You don't wait for instructions. You see a gap in the process and you bridge it. You feel personally responsible for the partner's ROI.
• Stakeholder Management. You can navigate a room full of BU Heads, influence without direct authority, and align everyone toward a common business metric.
• Data-Driven Rigor. You are comfortable living inside scoreboards. You translate raw data into a narrative that proves value to a partner.
• Precision Communication. Whether it's a high-stakes email to a partner CEO or an internal Slack note to a care lead, your communication is clear, professional, and results-oriented.
• Project Management Expertise. A proven track record of managing complex, multi-layered projects where missing a deadline isn't an option.

Education, Experience & Technical Skills

Education

• Bachelor's degree required in Engineering, Business, Economics, or a related discipline from a reputed institution.
• MBA strongly preferred from a Tier-1 B-school (IIM, ISB, XLRI, FMS, or equivalent).

Experience

• 5–8 years of total experience, with at least 3 years in partnership management, key account management, customer success, strategy & operations, or top-tier management consulting.
• Demonstrated ownership of high-value B2B relationships where you were directly accountable for retention, renewals, or revenue delivery.
• Healthcare, digital health, or B2B SaaS exposure preferred. Comfort with clinical or care-delivery stakeholders is a strong plus.
• Founder's Office, Chief of Staff, or Program Management experience in a high-growth startup environment is highly desirable.
• Proven track record of leading cross-functional initiatives across Product, Operations, and customer-facing teams.

Technical Skill Set

• Project Management Tooling. Hands-on with Asana, Jira, ClickUp, or Monday - comfortable owning Gantt charts, sprint plans, and milestone trackers.
• Data & Analytics. Advanced Excel / Google Sheets (pivot tables, lookups, modeling). Working knowledge of SQL and a BI tool such as Looker, Tableau, Power BI, or Metabase.
• Dashboarding & Reporting. Experience designing partner-facing scoreboards and operational dashboards that translate metrics into clear narratives.
• Communication & Presentation. Strong PowerPoint / Google Slides craft for executive-grade decks, and crisp written communication for partner-facing emails and internal briefs.
• CRM & Workflow Systems. Familiarity with Salesforce, HubSpot, or equivalent CRM, plus collaboration tools like Slack, Notion, and Confluence.
• Process Documentation. Comfort authoring SOPs, RACI matrices, runbooks, and SLA frameworks from scratch.

What Success Looks Like

In your first 6 to 12 months, you will have established yourself as the trusted owner of our most strategic partnerships - with documented SOPs in place, partner scoreboards live and reviewed cadenced with the Founder, all SLAs consistently met, and partners actively expanding their commitments because of the experience you have engineered.

If you are excited by the idea of operating at the intersection of strategy and execution - and being directly accountable to the Founder for outcomes that shape our B2B future - we'd love to meet you.

About Us

“Capco, a Wipro company, is a global technology and management consulting firm. Awarded with Consultancy of the year in the British Bank Award and has been ranked Top 100 Best Companies for Women in India 2022 by Avtar & Seramount. With our presence across 32 cities across globe, we support 100+ clients across banking, financial and Energy sectors. We are recognized for our deep transformation execution and delivery. 

WHY JOIN CAPCO?

You will work on engaging projects with the largest international and local banks, insurance companies, payment service providers and other key players in the industry. The projects that will transform the financial services industry.

MAKE AN IMPACT

Innovative thinking, delivery excellence and thought leadership to help our clients transform their business. Together with our clients and industry partners, we deliver disruptive work that is changing energy and financial services.

#BEYOURSELFATWORK

Capco has a tolerant, open culture that values diversity, inclusivity, and creativity.

CAREER ADVANCEMENT

With no forced hierarchy at Capco, everyone has the opportunity to grow as we grow, taking their career into their own hands.

DIVERSITY & INCLUSION

We believe that diversity of people and perspective gives us a competitive advantage.

MAKE AN IMPACT

Job Description:
Project Management with Business Analysis (>12.1 years) Chennai/Bangalore

The position opened is a Project Manager with some Business Analysis responsibility. Main mission of the PM will be to: • Lead the project throughout all project phases • Identify, structure and follow the different project streams of the Program:

• Feeding of Group Finance Tool for KPI computation
• Upstream data sourcing
• Downstream feeding

• Manage Project scope, budget and planning, reporting on progress, in full compliance with the organization’s project management lifecycle and governance. • Lead all Functional and Development teams contributing to the Transformation program, including transversal enabling teams; in particular lead the projects part of the program (as per above) • Coordinate and keep informed sponsors and users representatives, while managing their expectations • Organize and chair meetings and committees with various stakeholders and contributors, IT, users, management, as needed during the execution of the program • Identify and manage project risks, dependencies with other projects, escalations to management and sponsors whenever necessary, and without any delay • Deliver Project documentation, both from project governance perspective and IT asset perspective Ensure that all program deliverables respect organization governance and standards and are fully aligned and mutualized between sites and regions. Specific solution should only be considered to address regulatory specific requirements Manage and collaborate with Europe and APAC teams stakeholders from Group Finance and other transversal Finance teams. Execute and manage project governance and release management deliverables

Responsibilities Direct Responsibilities and Contributing Responsibilities

The Project Manager will be the point of contact for sponsors and user representatives during the whole execution of the Program, and will be responsible for all project tasks such as:

• To Quickly understand the project scope, objectives, and deliverables.
• Proactive collaboration within the project involved stakeholders. Assemble and manage cross-functional project teams, is it RECORD team / and other teams impacting the final projects deliveries.
• Manage on a daily basis the project team: BA, Tech Leads, developers, testers. Assign the tasks and responsibilities with deadlines to team members. Build and maintain strong relationship with stakeholders. Motivating & guiding team to achieve project goals.
• Follow in a permanent manner the project detailed planning, timelines, milestones and deliveries on time.
• Follow up the project actuals and accuracy with made estimation & allocated budget. Perform the project team’s capacity planning.
• Be able to evaluate and manage changes during the project lifecycle: adjust project plans, strategies to accommodate new requirements and/or challenges.
• Conduct regular status meetings and provide updates on project progress. Prepare and deliver detailed reports, dashboards and presentations for stakeholders. Clearly conveying information according to audience: to technical teams or non-technical teams.
• Ensure the execution and deliveries of WMIS IT Governance deliverables.
• Be able to identify on time the project issue, risks and constraints. Search for their resolution and / or mitigation. Follow-up issues real resolution until the end to minimize project’s disruption.
• Maintain a risk log and escalate critical issues to Management when necessary

Technical & Behavioral Competencies • Ability to prioritize and execute tasks in a high-pressure environment • Able to conduct workshops with business teams and challenge the requirements • Collaborate with different teams which are effectively spread across various regions • Strong critical thinker with problem solving aptitude. • Excellent written and oral communication skills. • Highly well-organized individual PMP certified / Scrum certification would be advantageous. Specific Qualifications: • Prior project experience on how financial products were booked and accounted in the GL of Core-banking system • Prior project experience on sourcing data from Account systems

Skills Referential (Required knowledge, skills and abilities) Technical Skills: • Must have worked as Project Manager for at least 12 years. • Demonstrable experience in a similar role with Financial Services. • Good knowledge and working capability of product life cycle like loans, deposits, derivatives, Guarantees, Securities etc. • Must have knowledge on accounting /finance system implementation • Must have worked on an applications architecture that receives data from multiple upstream systems and sent it to several downstream systems • Experience working throughout the entire project life cycle; including analyzing and documenting requirements, workshops, testing and stakeholder management throughout.

Education Level: Bachelor Degree or equivalent Location: Chennai/Bangalore

WHY JOIN CAPCO?

You will work on engaging projects with some of the largest banks in the world, on projects that will transform the financial services industry. We offer: • A work culture focused on innovation and creating lasting value for our clients and employees • Ongoing learning opportunities to help you acquire new skills or deepen existing expertise • A flat, non-hierarchical structure that will enable you to work with senior partners and directly with clients • A diverse, inclusive, meritocratic culture

We offer:

• A work culture focused on innovation and creating lasting value for our clients and employees
• Ongoing learning opportunities to help you acquire new skills or deepen existing expertise
• A flat, non-hierarchical structure that will enable you to work with senior partners and directly with clients
  
  

Location :  Block A, 11th Floor, Global infocity, Perungudi, Chennai - 96

Shift : 5 PM IST to 2 AM IST 

About the role : 

This role is responsible for leading and managing the complete onboarding process for all ZoomInfo customers, ensuring a smooth and timely implementation experience. You will serve as the primary point of contact, coordinating with cross-functional teams to align goals, timelines, and deliverables. The role focuses on driving customer satisfaction through proactive communication, effective project management, and sharing best practices. Additionally, you’ll ensure a seamless transition to the Customer Success and Account Management teams for continued customer growth and engagement

What You’ll Do 

• Manage the comprehensive onboarding for all ZoomInfo customers (including new business, renewals, and upsells) to ensure customers receive a highly organized program with detailed goals, timelines, and processes. Serve as primary point of contact for customers during the onboarding and implementation phase of the customer lifecycle.
• Build implementation strategies to ensure customers in all customer segments are onboarded within the defined SLAs. Coordinate communication with other areas of the business to ensure a streamlined approach for each and every customer.
• Work directly with customers to set appropriate expectations, address customer goals, determine target dates, manage customer tasks, and provide regular project updates during the onboarding phase of the customer lifecycle.
• Collaborate with the customer success team, customer training team, and customer integrations team to create a streamlined and cohesive approach that allows customers to get successfully implemented and trained.
• Manage multiple simultaneous onboarding projects at one time, balancing priorities of business results, customer satisfaction, and technical quality. This includes being an asset to the Customer Success Manager, Learning & Development Manager, and Integrations and/or Solutions Engineer while being an advocate for the customer.
• Provide best practices and mentorship to customers on how best to implement ZoomInfo’s suite of products and solutions. Provide thought leadership with regards to overcoming challenges the customer is facing.
• Ensure appropriate handoff of new accounts to the Customer Success Manager and/or the Account Manager. Build out a standardized information flow/transition document to prepare the CSM and AM for success, including documenting wins and challenges the customer faced during the onboarding process.
• Serve as the primary owner of Customer Journey tasks in Salesforce. Document all steps and touchpoints as appropriate.
• Perform a wide variety of professional tasks, which demand a high level of creativity and imagination, as well as a thorough knowledge of the applicable needs and expectations of employees/customers.

What you bring 

• Any Bachelor degree. At least 3 to 5 years of customer success and/or project management, ideally in a SaaS environment.
• Ability to manage multiple competing priorities, rapidly adapt and respond to customer requests and timeline changes.
• Highly collaborative, organized, and execution-oriented with strong presentation skills.
• Excellent project management skills with an emphasis on attention to detail, timelines, and quality of work.
• Excellent problem-solving skills and ability to be flexible to project situations. Ability to research, analyze and provide a solution to newly identified issues.
• Experience developing, installing, training, and/or supporting B2B solutions (previous experience with ZoomInfo and/or ZoomInfo certification strongly preferred).
• Highly familiar with Salesforce CRM.
• Able to be successful in a fast-paced environment that rewards hard work and self-motivation.
• Superior relationship and communication skills (both verbal and written)

#LI-SG2

#LI-Hybrid

Here at Appian, our values of Intensity and Excellence define who we are. We set high standards and live up to them, ensuring that everything we do is done with care and quality. We approach every challenge with ambition and commitment, holding ourselves and each other accountable to achieve the best results. When you join Appian, you’ll be part of a passionate team dedicated to accomplishing hard things, together. 

This role combines experienced product management leadership with the pivotal responsibilities of a Group Product Lead, offering an opportunity to shape the product strategy and the missions of several teams. You will oversee the product management execution working closely with the product managers for several cross-functional software engineering teams around the world. This position reports to the Head of Product for the Platform Engineering Strategic Business Unit, which is responsible for Appian Cloud offering.

An excellent candidate will come with a wide range of experience in a product leadership role in the cloud infrastructure domain at a software-as-a-service firm. The product portfolio owned by this position will cover a wide range of cloud native infrastructure and services – from the highly available, resilient, scalable, and efficient infrastructure components on which all Appian Cloud services operate to the the scalable, enterprise-grade managed services that power the backend data persistence and event streams for customer sites in Appian Cloud. You will provide product management leadership for initiatives that deliver efficient and scalable infrastructure, core compute capacity, and managed data planes as multi-tenant services to accelerate the innovations of Engineering teams throughout the department. Your portfolio will include aspects that intersect with AWS account and VPC topology, Kubernetes clusters, network mesh, and edge web layer, as well as efforts to transform existing systems and software components into cloud-native, Kubernetes-based and multi-tenant managed services while achieving incremental value for our customers from intermediate milestones.  

You'll form strong relationships with counterparts within the Engineering department as well as stakeholders in other departments. You will oversee the creation of an impactful vision and ensure alignment between the product managers in your group and the roadmaps of the feature teams that rely on the services and frameworks provided by your organization. You will be accountable for the business impact of the features your group delivers. This includes owning the product strategy and feature backlog and ensuring effectiveness and adherence to standard product management processes. 

This position is based at our office in Chennai, India. Appian was built on a culture of in-person collaboration, which we believe is a key driver of our mission to be the best. This role will be 5 days office based from 11th Floor, Tower B, Brigade World Trade Center, Chennai.

What you'll do:

• Oversee the initiation, planning, execution, and rollout for strategic initiatives.
• Lead the creation and ongoing maintenance of a multi-team, short-term and long-term feature backlogs strongly aligned to product and corporate vision.  
• Initiate and facilitate conversations across business units and departments to reach alignment on strategy, roadmap, key investments and messaging.  
• Build relationships with key business stakeholders, keeping them apprised of important features, critical scope changes, planned investments.
• Help identify and cultivate the next generation of product management leaders.
• Provide constructive feedback on feature specifications to ensure new feature delivery provides optimal impact.
• Coach product managers on balancing functional and non-functional enhancements and 
  system improvements.
• Continuously enhance and improve the product management processes and techniques at Appian.

About you:

• Strong technical background, likely as a former software architect or developer who later became a product manager.
• Proven people management skills in guiding product managers to success.
• Passion for the backend and infrastructure technologies that power cloud-based enterprise software systems, including proprietary, open-source, and industry-standard 
  components, especially those in the Cloud Native Computing Foundation landscape.
• Experience with cloud native technologies and Kubernetes. An especially strong candidate will have previous exposure to the infrastructure behind Software-as-a-Service 
  cloud product offerings.
• Understanding of networking and cross-VPC connectivity and the security and compliance requirements that apply to such systems with respect to enterprise 
  customers. Previous experience with zero trust connectivity implementations would be a strong asset.
• Understanding of data persistence, object storage services, event streaming platforms, multi-tenant shared services, and the security and compliance requirements that apply 
  to such systems with respect to enterprise customers.
• Experience delivering cloud infrastructure features built using AWS services such as EKS, ECR, transit gateways, WAFs, and Global Accelerator (or similar offering from 
  other cloud providers).
• Strong interest in the scalability, performance, security, observability, and reliability of distributed systems.
• Excellent communication skills, comfortable talking high-level strategy with CxOs in the morning and feature details with developers in the afternoon.

When you join Appian, you’ll be part of a passionate team dedicated to accomplishing hard things, together.

This position is based at our office in Chennai, India. Appian was built on a culture of in-person collaboration, which we believe is a key driver of our mission to be the best.

You will be the product manager working closely with the team whose mission is to strengthen and optimize site infrastructure by delivering essential upgrades, resource efficiency, and scalable solutions. You will be responsible for the direction and roadmap of a component of the Appian Cloud data plane that ensures reliable, high-performance operations for all Appian Cloud customer sites.

This role is specifically focused on the cloud-native persistence and messaging layer. You will oversee the backend sub-systems—including technologies like S3 and Redis—that power the platform's internal data plane and core services. This component of the software is not directly user-facing but has strong implications on the scalability and reliability requirements our customers expect.

What you will be doing:

• Prioritize and Define: Work on an agile team to prioritize, define, and ensure the success of infrastructure and managed services features for a high-level strategic roadmap.
• Stakeholder Collaboration: Prioritize what we should build and when by collaborating with stakeholders on product vision and strategy, while taking customer feedback into account.
• Technical Discussions: Define how infrastructure features will work through close collaboration with engineers in design sessions and architecture diagrams.
• Backlog Management: Manage the release and sprint backlog through planning, backlog grooming, execution, and review.
• Specification Writing: Write detailed specifications for the team and fellow product managers to review and provide feedback on.
• Impact Analysis: Track adoption and usage of new features, applying appropriate metrics and analytics to evaluate whether they are having the desired impact.
• Ownership: Own features all the way through final documentation, go-to-market, prioritization of bugs, and usage analysis.

About you:

• Experienced: You have 3+ years of relevant experience in product management or engineering, ideally within a Software-as-a-Service (SaaS) company.
• Technical at Heart: You have a strong technical background and an understanding of key concepts related to availability, scalability, resiliency, and security.
• Cloud-Native Enthusiast: You understand the value of cutting-edge infrastructure technologies like Kubernetes and are passionate about cloud-native architecture.
• Strategic Thinker: You are a problem solver with a proven ability to prioritize, negotiate, and execute in a fast-paced environment.
• Clear Communicator: You can draw clarity out of complex environments and communicate technical benefits to various audiences.

Nice to have:

• Cloud Infrastructure Expertise: Experience with AWS services (e.g., EC2, ElastiCache/Redis, S3, EBS, EFS, DynamoDB) to support mission-critical systems.
• Persistence Domain Knowledge: Experience or interest in the scalability and reliability of distributed persistence and messaging systems.
• DevOps Mindset: A believer in the principles of DevOps and Infrastructure as Code.
• Education: BA/BS in Computer Science, Engineering, or a related technical field.

This role is based at our Chennai office in Brigade World Trade Center Chennai. Appian was built on a culture of in-person collaboration, which we believe is a key driver of our mission to be the best. Employees hired for this position are expected to be in the office 5 days a week to foster that culture and ensure we continue to thrive through shared ideas and teamwork. We believe being in the office provides more opportunities to come together and celebrate working with the exceptional people across Appian.  
 

Job Summary:

As an Assistant Manager for Razorpay’s Affordability Business, you will be the driving force behind our offline ecosystem growth. You aren't just selling a POS terminal; you are enabling merchants to scale their businesses through Affordability solutions. You will own the end-to-end lifecycle of merchant partnerships - from high-stakes acquisition to driving deep product penetration and sustained GTV growth.

Key Responsibilities:

- Strategic Acquisition: Identify and onboard high-potential merchants onto the Razorpay POS platform, maintaining a consistent pipeline to exceed a minimum target of 10 quality stores monthly.
- Usage & GTV Optimization: Go beyond the "sign-up." Drive Merchant GTV by ensuring active POS utilization, feature adoption (Brand EMI), and transaction frequency.
- Portfolio Management: Proactively monitor merchant health and performance metrics, intervening to prevent churn and maximize transaction value.
- Commercial Negotiation: Lead discussions on MDR and commercial structures with partner banks to secure competitive positioning while maintaining Razorpay’s profitability.
- Market Intelligence: Conduct regular field visits to gather ground-level insights on competitor moves and distribution trends.
- Cross-Functional Leadership: Coordinate with Operations, and Banking partners to ensure a frictionless onboarding experience and rapid issue resolution.

Key Requirements:

- Experience: 5+ years of experience in Distribution-led channel sales, ideally within Fintech.
- Domain Expertise: Deep understanding of retail operations, "sell-out" management, and the Brand EMI ecosystem.
- Relationship Architect: Proven ability to build rapport with key retailers, franchisees.
- Mobility: High energy and readiness to travel extensively within and outside your base city to drive growth.

More about the role:

Burson is looking for a Senior Public Relations Manager for our Chennai Location. The individual will join our client servicing team and work with the Pharma, Health & Wellness Practice.  For this requirement we are looking for a senior manager with good understanding of the Healthcare sector. As a Senior Account Manager, you are expected to support day-to-day client activities and provide guidance to junior team members through ongoing counsel and effective delegation. You will contribute to Burson’s performance by managing client relationships and integrated communication (IC) programs, satisfying, and delighting clients, helping, generate new business and growing existing accounts. You are required to support our corporate strategy and your practice or office to help ensure superior client service, a winning culture and profitability. 

What you'll do:

Client Service:

• Stay current on your clients’ businesses, industries and competitors and use your knowledge to develop comprehensive, strategic, and integrated communications programs that complement the client’s business objectives and deliver results.
• Responsible for client delight on a day-to-day level as the operations lead
• Act as a day-to-day client leader and maintain a clear and consistent communication channel between the client and the account team.
• Responsible for establishing trust, facilitating coordination, and identifying avenues for growth.
• Be actively involved and oversee quality implementation for one or a group of accounts within time and budget constraints.
• Manage client relationships and be the client’s key contact, counselor, and strategic thinker. You are always the first port of call for clients.
• Responsible for institutionalizing knowledge and are the catalysts for internal collaboration across practices & COEs.
• Timely Decision Making – The ability to identify a problem and find solutions.   Make decisions in a timely manner, using available information and under tight deadlines.
• Have strong verbal and written communication skills including development of various types of materials such as Q&A, key messages, holding statements, press release etc.
• Responsible for quality check (especially as in integrator for human and AI work
• Be able to support the senior managers and leaders in resolving client issues.
• Maintain a strong rapport with journalists/bloggers/media members who cover your clients’ industries and businesses to optimize channels.
• Help develop media strategies, write pitch letters, and respond to media queries.
• Build efficiency within the team & focus on AI fluency within the team.
• Stay updated on social media channels, trends and analytical tools and make recommendations to strengthen our capabilities.
• Support the digital media strategy implementation.
• You must possess a strong familiarity with how Generative AI tools are used across communications programmes, especially in planning, research, ideation, content creation, and daily operations.  

Experience that contributes to success:

• Graduation / post-graduation in Public Relations or Communication.
• Minimum 5+ years of work experience in public relations or the communications industry with at least two years leading a team.
• Looking for someone who has a good understanding of the healthcare sector.