Company Overview

We are the better way to work in finance. As private equity’s value creation partner, we sit at the heart of PE where sponsors and CFOs meet. Through financial consulting rooted in data, technology, and AI, we help clients drive value where we support the office of the CFO to drive end-to-end value creation.

If you crave challenging work and are looking to grow, come solve complex issues alongside 1,600+ finance & technology experts in a supportive, collaborative environment.

Backed by premier private equity firms and headquartered in New York with 11 offices around the globe, we are a high-growth, entrepreneurial firm looking for people who want to be part of building something great. Come make your mark. 

Data & Analytics

Accordion's Data & Analytics (D&A) team offers cutting-edge, intelligent solutions to a global clientele, leveraging a blend of domain knowledge, sophisticated technology tools, and deep analytics capabilities to tackle complex business challenges.

We partner with Private Equity clients and their Portfolio Companies across diverse sectors, including Retail, CPG, Healthcare, Media & Entertainment, Technology, and Logistics.

This role can be based in any of our US office locations and is a hybrid role with the flexibility to work remotely 2 days a week. Ideal candidates should be local to the desired location.

This position is not eligible for immigration sponsorship.

Accordion Intelligence Lab

The AI Lab is composed of leading software and AI engineers, designing agentic-AI solutions ahead of the market. Our group builds and operationalizes the AI systems that power Accordion’s consulting capabilities, from agentic architectures and RAG pipelines to evaluation frameworks and production observability.

The Lab works closely with practice leaders to translate research findings into scalable, reliable tools that advance Accordion’s AI-driven value creation work for PE clients and their portfolio companies.

About the Role

We're looking for a Data Specialist to join one of Accordion's AI-augmented delivery pods. These pods are purpose-built teams that combine AI engineering, data science, and product management to transform how PE-backed companies run finance and operations.

In this role, you are the person who makes data work in practice. You move fluidly between messy source systems and production-ready pipelines, and you do it fast. You'll work directly alongside AI engineers and product managers to scope data requirements, diagnose quality issues, and build the data foundations that AI systems depend on. Client-facing moments come with the territory. You'll need to ask sharp questions, explain what you're seeing in plain language, and earn trust quickly.

This is not a role for someone who needs clean handoffs and stable requirements. The data is complicated, the timelines are short, and the problems change. If that sounds like the environment where you do your best work, this is the role.

What You’ll Do

• Build and maintain the data pipelines, models, and integrations that AI systems depend on, from raw source data to production-ready outputs
• Scope, design, and write custom ML models tailored to client problems, from feature engineering through evaluation and deployment
• Explore unfamiliar datasets with speed and rigor: identify structure, surface anomalies, and form a clear point of view on what the data can and can't support
• Diagnose data quality issues quickly, communicate their impact clearly, and drive resolution without waiting to be asked
• Work directly alongside AI engineers and product managers to translate ambiguous client problems into reliable, well-documented data products
• Run client working sessions on data (source system walkthroughs, model findings, quality assessments) and own the room when you do
• Tell the data story to non-technical audiences: in a chart, in a slide, in a meeting with a CFO who doesn't have time for jargon
• Navigate enterprise data environments fluently (ERP systems, BI platforms, financial data infrastructure) and get things done inside them
• Use AI tools to move faster across the full scope of your work: exploration, modeling, documentation, and client communication
• Travel to client site as needed

Success in the First 6 Months

• Own end-to-end data delivery on multiple AI engagements, from initial source system assessment through production-ready pipelines
• Establish a reputation within your pod for being the person who finds the data problem before it becomes the team's problem
• Run direct client working sessions on data (scope, quality, or access) and leave the client confident in your read of the situation
• Demonstrate faster, higher-quality output because of how you use AI tools, not just that you use them

 What You’ll Bring

• Deep, practical data skills across the full stack: SQL, Python, machine learning, data modeling, pipeline development, and hands-on experience with messy, real-world source systems
• Strong instincts for data quality: You find the problem, quantify the impact, and communicate what it means before anyone has to ask
• Experience working in fast-moving, sprint-based environments where requirements shift and you still ship
• Comfort working directly with clients: Asking the right questions, translating technical findings into plain language, and building credibility quickly
• Background in finance or PE-adjacent environments: ERP systems, FP&A data, financial close processes, or portfolio company data infrastructure
• Fluent with AI and ML workflows: Enough to understand what the engineers need from the data layer, why it matters, and the ability to teach what you know
• AI tools woven into how you work daily, with demonstrably faster output to show for it
• Strong written communication: you can document a model, write a findings summary, produce compelling stories from messy data, and draft a client-facing issue log clearly and quickly

This is a high-velocity environment. Sprints are short, client expectations are high, and we don’t slow down between engagements. If you’ve spent time in large enterprise engineering organizations where velocity is constrained by process, this will feel different.

The people who thrive here are those who find the pace energizing, not exhausting. They ship fast because they’ve internalized good judgment (not because they cut corners). They use AI tools to multiply their output, communicate clearly with non-technical stakeholders, and course-correct quickly when something isn’t working.

The annual salary for this role ranges from: $144,500 to $230,000 USD + significant bonus + benefits. Actual compensation packages are determined by evaluating a wide array of factors unique to each candidate, including but not limited to geographic location, skill set, years and depth of experience, education, certifications, cost of labor and internal equity.

Accordion is an Equal Opportunity Employer. We are committed to building a team that represents a variety of backgrounds, perspectives, and skills.  We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical​​​ condition, pregnancy, genetic information, gender, sexual orientation, gender identity or ​expression, veteran status, or any other status protected under federal, state, or local law.

Please note that as per Accordion policy, we do not accept unsolicited resumes from third-party recruiters unless such recruiters are engaged to provide candidates for a specified opening and in alignment with our inclusive diversity values. Any employment agency, person or entity that submits an unsolicited resume does so with the understanding that Accordion will have the right to hire that applicant at its discretion without any fee owed to the submitting employment agency, person or entity.

#LI-BS1

Overview

We are seeking a subject matter expert in automotive supply chain and technology to develop and execute Scout’s end-to-end order lifecycle and operator tools. This role ensures accurate, timely, and efficient order processing from initial customer demand through production scheduling and handover to finished vehicle logistics.  Critically, this role systematizes manual processes into world-class operator tools and products, designed to drive scale without sacrificing quality.  

The ideal candidate will bring deep expertise in automotive order fulfillment and execution, cross-functional coordination, program management, and platform/tool requirements development.

Become part of a team that is shaping the future of mobility!

What you’ll do

Become part of an iconic brand that is set to revolutionize the electric pick-up truck & rugged SUV marketplace by achieving the following:

Process, Policies, & Procedures - Lead cross‑functional alignment on order‑management and distribution strategy.

• Develop Scout’s order-to-production and distribution process, aligning customer demand with production capacity, part availability, and outbound logistics.
• Collaborate with Integrated Business Planning, Production Steering, and Finished Vehicle Logistics to ensure seamless order flow from customer submission to vehicle load lane.
• Systematize processes, policies, procedures into operator tools that deliver consistency and speed at scale.

Platform & Tool Product Ownership - Serve as the domain authority for OMD processes and tools.

• Lead continuous improvement initiatives driving process optimization, automation, and ultimately systematization across order and distribution functions.
• Partner with Digital Products to shape the roadmap for operator tools, exception workflows, and optimization engines.
• Define KPIs for operator‑tool performance, automation rates, accuracy, and cycle‑time improvement.
• Drive usability and workflow design in partnership with UX designers.
• Managing and optimizing order and distribution systems, ensuring data integrity, reporting accuracy, and system enhancements.

Location & Travel Expectations:

• This role will be based out of the Scout Motors corporate headquarters in Charlotte, NC. , with up to 50% of travel required. 
• Applicants should expect that the role will require the ability to convene with Scout colleagues in person and travel to participate in events on behalf of the company from time to time.
• Valid driver's license required. 

What you’ll bring 

We expect all Scout employees to have integrity, curiosity, resourcefulness, and strive to exhibit a positive attitude, as well as a growth mindset. You’ll be comfortable with change and flexible in a fast-paced, high-growth environment. You’ll take a collaborative approach to achieve ambitious goals. Here's what else you'll bring: 

• 7+ years of experience in order management, distribution, supply chain, or sales operations within automotive OEM or manufacturing.
• Experience with a US-based automotive start-up a plus.
• 3+ years of technology consulting, or digital product development, preferably in the automotive industry
• Proven success in managing complex order fulfillment and distribution processes and cross-functional coordination.
• Strong systems thinking and hands-on experience with order and distribution management platforms.
• Comfortable working with data models, SQL basics, and KPI dashboards.
• Excellent communication and stakeholder management skills, with a customer-first mindset.
• Experience in process design and continuous improvement methodologies (Lean, Six Sigma preferred).
• Comfortable navigating ambiguity and driving clarity in evolving business environments.
• Minimum of High School Diploma, GED or equivalent required for all roles at Scout Motors, Inc.
• Ability and willingness to travel domestically and internationally as required, approximately 50% of the time. 
• Valid driver's license required.

What you'll gain

The benefits of joining Scout include the chance to build products and a company from the ground up.  This is a chance to create something new and lasting – with an iconic brand at its foundation.  In addition, Scout provides competitive compensation and benefits to support your physical, mental, and financial wellbeing. Program specifics are detailed in company policies and employee benefit guides, select highlights:

• Competitive insurance including:
  • Medical, dental, vision and income protection plans
• 401(k) program with:
  • An employer match and immediate vesting
• Generous Paid Time Off including:
  • 20 days planned PTO, as accrued
  • 40 hours of unplanned PTO and 14 company or floating holidays, annually
  • Up to 16 weeks of paid parental leave for biological and adoptive parents of all genders
  • Paid leave for circumstances related to bereavement, jury duty, voting time, or military leave

Pay Transparency

This is a full-time, exempt position eligible to receive a base salary and to participate in an annual performance bonus program. Final salary offered will be determined based on factors including but not limited to the candidate's skills and experience. The annual performance bonus program is preset and not candidate dependent.

Initial base salary range = $130,000.00 - $160,000.00

Internal leveling code: IC8

Overview

Join an iconic brand that is redefining the pick-up truck and rugged SUV marketplace. As Staff Technical Product Manager, you will lead the execution of Scout’s digital diagnostic and fault resolution ecosystem, enabling seamless Rivian Volkswagen joint venture (RVT) tool integrations, intuitive technician interfaces, and intelligent vehicle health monitoring and analytics. This strategic and technical role bridges engineering, product management, and Aftersales business to deliver scalable solutions that improve diagnostic accuracy, technician efficiency, and service throughput.

What you’ll do

Become part of an iconic brand that is set to revolutionize the electric pick-up truck & rugged SUV marketplace by achieving the following:

Define and Lead Strategy

• Execute on the product vision, strategy, and roadmap for Scout’s diagnostics and Vehicle Health platforms, ensuring alignment with business goals and stakeholder needs across Aftersales, Vehicle Engineering and RVT partners.

Diagnostics-Centric Problem Solving

• Solve operational challenges related to fault identification and resolution by enhancing diagnostic workflows, guided fault-finding capabilities, and technician tool usability.
• Integrate diagnostic systems with production and R&D platforms to enable seamless data exchange and maximize utilization.

Lead Product Development

• Lead the Product Development in defining and delivering the product development roadmap for integrated diagnostic solutions.
• Collaborate closely with cross-functional partners, including Aftersales Business, IT, Engineering, Volkswagen Group, and RVT stakeholders, to develop front-end tool interfaces.
• Develop an intelligent fault-guidance system that helps technicians accurately identify root causes and enables seamless connectivity to over-the-air updates.
• Ensure product requirements are clearly captured and translated into effective technology solutions, while coordinating with RVT for backend integration.

Stakeholder Relationships

• Serve as a trusted advisor to internal and external partners, translating requirements and integration needs into product requirements and scalable technology solutions that improve diagnostic performance and technician experience.

Operationalize Products

• Lead the rollout of diagnostic platforms and tools across Scout workshops and internal teams, ensuring adoption, training, and performance monitoring across the network.
• Support deployment of Vehicle Health dashboards and proactive service alerts to improve technician readiness, enable earlier fault detection, and enhance service throughput.

Drive Technical Excellence

• Collaborate closely with software engineering to ensure scalable, efficient, and secure diagnostic solutions.
• Leverage expertise in system architecture, APIs, and data integration to support technical decisions across tool interfaces and guided workflows.

Measure Success

• Define KPIs and success metrics for diagnostic accuracy, tool usability, fault resolution speed, and integration performance.
• Incorporate metrics that reflect the impact of vehicle health data on diagnostic precision and service efficiency.
• Use data and user feedback to drive product improvements that enhance diagnostic operations and service outcomes.

Location & Travel Expectations:

• This role will be based out of the Scout Motors location in Charlotte, NC, Fremont, CA, or remotely within the United States. 
• The responsibilities of this role require 4-5 days attendance in office with in-person meetings and events regularly. 
• Applicants should expect that the role will require the ability to convene with Scout colleagues in person and travel to participate in events on behalf of the company from time to time.

What you’ll bring 

We expect all Scout employees to have integrity, curiosity, resourcefulness, and strive to exhibit a positive attitude, as well as a growth mindset. You’ll be comfortable with change and flexible in a fast-paced, high-growth environment. You’ll take a collaborative approach to achieve ambitious goals. Here's what else you'll bring: 

• 8+ years of product management experience, with a strong emphasis on technical platforms and service tools.
• Proven success in building and launching diagnostic digital solutions.
• Automotive diagnostics experience strongly preferred.

Technical Expertise

• Strong understanding of system architecture, APIs, and cloud technologies.
• Experience with diagnostic platforms, service tools, or vehicle communication systems.

Skills

• Proficiency with Agile tools (Jira/Confluence), PRD authoring, and discovery practices (user interviews, service blueprints).
• Ability to create detailed technical requirement for software engineering partners.
• Highly analytical mindset with strong problem-solving capabilities.
• Excellent communication and stakeholder management; be able to align engineering, operations, business, and field teams.
• Data-driven decision making; comfortable with dashboards, SQL basics, and experimentation.

Education

• Bachelor’s degree in Computer Science, Engineering, or related field.
• MBA or advanced technical degree preferred.

What you'll gain

The benefits of joining Scout include the chance to build products and a company from the ground up.  This is a chance to create something new and lasting – with an iconic brand at its foundation.  In addition, Scout provides competitive compensation and benefits to support your physical, mental, and financial wellbeing. Program specifics are detailed in company policies and employee benefit guides, select highlights:

• Competitive insurance including:
  • Medical, dental, vision and income protection plans
• 401(k) program with:
  • An employer match and immediate vesting
• Generous Paid Time Off including:
  • 20 days planned PTO, as accrued
  • 40 hours of unplanned PTO and 14 company or floating holidays, annually
  • Up to 16 weeks of paid parental leave for biological and adoptive parents of all genders
  • Paid leave for circumstances related to bereavement, jury duty, voting time, or military leave

Pay Transparency

This is a full-time, exempt position eligible to receive a base salary and to participate in an annual performance bonus program. Final salary offered will be determined based on factors including but not limited to the candidate's skills and experience. The annual performance bonus program is preset and not candidate dependent.

Initial base salary range = $140,000.00 - $170,000.00

Initial California base salary range = $154,000 - $187,000

Internal leveling code: IC8

About the Team

The Data Platform Team at Scout is dedicated to unlocking the full potential of data by building a secure, scalable, and distributed platform that enables real-time insights, drives informed decision-making, and fosters innovation across the organization.

Our mission is to empower teams with actionable intelligence by streamlining data sharing, ensuring regulatory compliance, maintaining data integrity, and optimizing costs at every level.

This role is focused on building foundation for deploying AI-enabled use cases across company operations.

What you’ll do

Become part of an iconic brand that is set to revolutionize the electric pick-up truck & rugged SUV marketplace by achieving the following:

• Contribute to the design, implementation, and maintenance of the overall cloud infrastructure data platform using modern IaC (Infrastructure as Code) practices.
• Work closely with software development and systems teams to build Data Integration solutions.
• Design and build Data models using tools such as Lucid, Talend, Erwin, MySQL workbench.
• Define and enhance enterprise data model to reflect relationships and dependencies.
• Review application data systems to ensure adherence to data governance policies.
• Design and build ETL (Python), ELT(Python) infrastructure, automation, and solutions to transform data as required.
• Design and Implement BI dashboards to visualize Trends and Forecasts.
• Design and implement data infrastructure components, ensuring high availability, reliability, scalability, and performance.
• Design, train and deploy ML models
• Implement monitoring solutions to proactively identify and address potential issues.
• Collaborate with security teams to ensure the data platform meets industry standards and compliance requirements.
• Collaborate with cross-functional teams, including product managers, developers, and business partners to ensure robust and reliable systems.

Location & Travel Expectations:

• This role is based out of the Scout Motors corporate headquarters in Charlotte, NC.
• The responsibilities of this role require 4-5 days attendance in office with in-person meetings and events regularly. 
• Applicants should expect that the role will require the ability to convene with Scout colleagues in person and travel to participate in events on behalf of the company from time to time.

What you’ll bring 

We expect all Scout employees to have integrity, curiosity, resourcefulness, and strive to exhibit a positive attitude, as well as a growth mindset. You’ll be comfortable with change and flexible in a fast-paced, high-growth environment. You’ll take a collaborative approach to achieve ambitious goals. Here's what else you'll bring: 

• Bachelor's degree in computer science, information technology, or related field or equivalent work experience.
• 7+ years of hands-on experience as DataOps Engineer in a manufacturing or automotive environment.
• Experience with streaming and event-based architecture.
• Experience implementing data lakehouse solutions using Databricks.
• Experience with infrastructure as code (Terraform).
• Proficient in building data pipelines using languages such as Python and SQL.
• Experience with AWS based data services such as Glue, Kinesis, Firehose or other comparable services.
• Experience with Structured, unstructured and time series databases.
• Solid understanding of cloud data storage solutions such as RDS, DynamoDB, DocumentDB, Mongo, Cassandra, Influx.
• Several years of experience working with cloud platforms such as AWS and Azure.
• Proven ability to develop and deploy scalable ML models.
• Hands-on experience in designing, training, and deploying ML models
• Strong ability to extract actionable insights using ML techniques
• Ability to leverage ML algorithms for forecasting trends and decision-making
• Excellent problem-solving and troubleshooting skills. When a problem occurs, you run towards it not away.
• Effective communication and collaboration skills. You treat colleagues with respect. You have a desire for clean implementations but are also humble in discussing alternative solutions and options.

What you'll gain

The benefits of joining Scout include the chance to build products and a company from the ground up.  This is a chance to create something new and lasting – with an iconic brand at its foundation.  In addition, Scout provides competitive compensation and benefits to support your physical, mental, and financial wellbeing. Program specifics are detailed in company policies and employee benefit guides, select highlights:

• Competitive insurance including:
  • Medical, dental, vision and income protection plans
• 401(k) program with:
  • An employer match and immediate vesting
• Generous Paid Time Off including:
  • 20 days planned PTO, as accrued
  • 40 hours of unplanned PTO and 14 company or floating holidays, annually
  • Up to 16 weeks of paid parental leave for biological and adoptive parents of all genders
  • Paid leave for circumstances related to bereavement, jury duty, voting time, or military leave

Pay Transparency

This is a full-time, exempt position eligible to receive a base salary and to participate in an annual performance bonus program. Final salary offered will be determined based on factors including but not limited to the candidate's skills and experience. The annual performance bonus program is preset and not candidate dependent.

Initial base salary range = $140,000.00 - $170,000.00

Initial California base salary range = $154,000.00 - $187,000

Internal leveling code: IC8

Job Summary

Role and Responsibilities

• Deliver an excellent customer experience in all interactions
• Resolve new and escalated service tickets, provide guidance for or personally resolve aging and complex issues
• Troubleshoot and resolve client emergencies with minimal oversight, escalating to senior engineering resources where necessary
• Serve as an escalation point to mentor and coach team members
• Assist clients with the design and implementation, installation, configuration and ongoing usability of desktop computers, mobile devices, peripheral equipment, telephony systems, servers, storage, networking and software
• Work with vendor representatives to resolve software and hardware issues
• Install and/or upgrade Microsoft Windows Server Operating Systems
• Perform advanced virus, malware and ransomware mediation
• Provide professional quality server room cable management
• Responsible for creating and maintaining high quality, detailed documentation 
• Resolve backup issues and perform restore testing
• Install, configure, support complex virtual environments with High Availability in VMWare ESXi and Hyper-V environments
• Work with clients to harden security posture through policy and advanced technologies according to Abacus standards and processes
• Communicate with clients as required:  Keeping them informed of incident progress, notifying them of impending changes or agreed upon outages
• Take part in after hours
• On Call rotation as needed – must have a minimum of 6 months experience at Abacus and have supervisor approval before joining rotation.
• Accountable for continued customer satisfaction and coordinates all activities with the client, assists with client training while representing Abacus in a professional manner
• Perform on-site technical and customer service support, to include:
  • Emergency/unscheduled repairs of clients’ on-site technical systems and equipment
  • Performs scheduled maintenance and repairs of clients’ technical systems and equipment
  • Network switch and server room cable management
  • Diagnoses, troubleshoots, repairs, and debugs complex technical and computer systems, and software
  • Follow standard procedures to isolate and fix problems in malfunctioning equipment or software.
  • Performs routine cleanup of client network closets including labeling, removal of unneeded equipment, and updating of documentation
• Demonstrate proficiency in reporting activities, maintaining local spare parts inventories, recording time and travel expense records and client log records
• Exhibit adaptability and is willing to alter shifts and job requirements to meet the needs of clients and Abacus
• Comply with all safety requirements, including but not limited to: completing all required training, following all guidance provided in Abacus policies, procedures, field guidelines, reporting requirements, and technical advisories.  Demonstrates a pro-active approach toward safety, health, and quality in compliance with all Company, governmental and customer requirements
• Lead teams on standard projects (i.e. system migrations, virtual server configurations, server and firewall installations, office setups and moves, VPN tunnel configurations)
• Participate in project planning, solution delivery, mentoring and teaching improved processes to team members
• Follow Abacus’s defined processes, policies, service delivery standards 
• All other duties assigned.

Qualifications and Education Requirements

• Associates degree in technology related field OR equivalent combination of education and work experience
• A minimum of 3+ years of experience in IT Support, working in Microsoft Environments
• Required certifications:  Network +, Server +, Windows Server 70-410, 98-365 or equivalent
• Complete other technical and professional development as outlined in development plan
• Understanding of Windows 2016/2012/2008 servers, Active Directory, SQL, Sharepoint, Exchange Servers, Backup Technologies, Internet/DNS/E-mail/Communication issues
• Knowledge of VMWare, Citrix, VPN and Terminal Services
• Knowledge of VoIP, voicemail, analog, and vendor specific hardware/software
• MSP specific experience strongly desired
• Excellent problem solving and client relationship skills
• Excellent verbal and written communication skills
• Ability to learn and retain new technology skills and troubleshooting processes, team player, maintain calm and present yourself professionally in high stress situations.

Job Summary

Role and Responsibilities

• Deliver an excellent customer experience in all interactions
• Resolve new and escalated service tickets, provide guidance for or personally resolve aging and complex issues
• Troubleshoot and resolve client emergencies with minimal oversight, escalating to senior engineering resources where necessary
• Serve as an escalation point to mentor and coach team members
• Assist clients with the design and implementation, installation, configuration and ongoing usability of desktop computers, mobile devices, peripheral equipment, telephony systems, servers, storage, networking and software
• Work with vendor representatives to resolve software and hardware issues
• Install and/or upgrade Microsoft Windows Server Operating Systems
• Perform advanced virus, malware and ransomware mediation
• Provide professional quality server room cable management
• Responsible for creating and maintaining high quality, detailed documentation 
• Resolve backup issues and perform restore testing
• Install, configure, support complex virtual environments with High Availability in VMWare ESXi and Hyper-V environments
• Work with clients to harden security posture through policy and advanced technologies according to Abacus standards and processes
• Communicate with clients as required:  Keeping them informed of incident progress, notifying them of impending changes or agreed upon outages
• Take part in after hours
• On Call rotation as needed – must have a minimum of 6 months experience at Abacus and have supervisor approval before joining rotation.
• Accountable for continued customer satisfaction and coordinates all activities with the client, assists with client training while representing Abacus in a professional manner
• Perform on-site technical and customer service support, to include:
  • Emergency/unscheduled repairs of clients’ on-site technical systems and equipment
  • Performs scheduled maintenance and repairs of clients’ technical systems and equipment
  • Network switch and server room cable management
  • Diagnoses, troubleshoots, repairs, and debugs complex technical and computer systems, and software
  • Follow standard procedures to isolate and fix problems in malfunctioning equipment or software.
  • Performs routine cleanup of client network closets including labeling, removal of unneeded equipment, and updating of documentation
• Demonstrate proficiency in reporting activities, maintaining local spare parts inventories, recording time and travel expense records and client log records
• Exhibit adaptability and is willing to alter shifts and job requirements to meet the needs of clients and Abacus
• Comply with all safety requirements, including but not limited to: completing all required training, following all guidance provided in Abacus policies, procedures, field guidelines, reporting requirements, and technical advisories.  Demonstrates a pro-active approach toward safety, health, and quality in compliance with all Company, governmental and customer requirements
• Lead teams on standard projects (i.e. system migrations, virtual server configurations, server and firewall installations, office setups and moves, VPN tunnel configurations)
• Participate in project planning, solution delivery, mentoring and teaching improved processes to team members
• Follow Abacus’s defined processes, policies, service delivery standards 
• All other duties assigned.

Qualifications and Education Requirements

• Associates degree in technology related field OR equivalent combination of education and work experience
• A minimum of 3+ years of experience in IT Support, working in Microsoft Environments
• Required certifications:  Network +, Server +, Windows Server 70-410, 98-365 or equivalent
• Complete other technical and professional development as outlined in development plan
• Understanding of Windows 2016/2012/2008 servers, Active Directory, SQL, Sharepoint, Exchange Servers, Backup Technologies, Internet/DNS/E-mail/Communication issues
• Knowledge of VMWare, Citrix, VPN and Terminal Services
• Knowledge of VoIP, voicemail, analog, and vendor specific hardware/software
• MSP specific experience strongly desired
• Excellent problem solving and client relationship skills
• Excellent verbal and written communication skills
• Ability to learn and retain new technology skills and troubleshooting processes, team player, maintain calm and present yourself professionally in high stress situations.

Job Summary

Role and Responsibilities

• Deliver an excellent customer experience in all interactions
• Resolve new and escalated service tickets, provide guidance for or personally resolve aging and complex issues
• Troubleshoot and resolve client emergencies with minimal oversight, escalating to senior engineering resources where necessary
• Serve as an escalation point to mentor and coach team members
• Assist clients with the design and implementation, installation, configuration and ongoing usability of desktop computers, mobile devices, peripheral equipment, telephony systems, servers, storage, networking and software
• Work with vendor representatives to resolve software and hardware issues
• Install and/or upgrade Microsoft Windows Server Operating Systems
• Perform advanced virus, malware and ransomware mediation
• Provide professional quality server room cable management
• Responsible for creating and maintaining high quality, detailed documentation 
• Resolve backup issues and perform restore testing
• Install, configure, support complex virtual environments with High Availability in VMWare ESXi and Hyper-V environments
• Work with clients to harden security posture through policy and advanced technologies according to Abacus standards and processes
• Communicate with clients as required:  Keeping them informed of incident progress, notifying them of impending changes or agreed upon outages
• Take part in after hours
• On Call rotation as needed – must have a minimum of 6 months experience at Abacus and have supervisor approval before joining rotation.
• Accountable for continued customer satisfaction and coordinates all activities with the client, assists with client training while representing Abacus in a professional manner
• Perform on-site technical and customer service support, to include:
  • Emergency/unscheduled repairs of clients’ on-site technical systems and equipment
  • Performs scheduled maintenance and repairs of clients’ technical systems and equipment
  • Network switch and server room cable management
  • Diagnoses, troubleshoots, repairs, and debugs complex technical and computer systems, and software
  • Follow standard procedures to isolate and fix problems in malfunctioning equipment or software.
  • Performs routine cleanup of client network closets including labeling, removal of unneeded equipment, and updating of documentation
• Demonstrate proficiency in reporting activities, maintaining local spare parts inventories, recording time and travel expense records and client log records
• Exhibit adaptability and is willing to alter shifts and job requirements to meet the needs of clients and Abacus
• Comply with all safety requirements, including but not limited to: completing all required training, following all guidance provided in Abacus policies, procedures, field guidelines, reporting requirements, and technical advisories.  Demonstrates a pro-active approach toward safety, health, and quality in compliance with all Company, governmental and customer requirements
• Lead teams on standard projects (i.e. system migrations, virtual server configurations, server and firewall installations, office setups and moves, VPN tunnel configurations)
• Participate in project planning, solution delivery, mentoring and teaching improved processes to team members
• Follow Abacus’s defined processes, policies, service delivery standards 
• All other duties assigned.

Qualifications and Education Requirements

• Associates degree in technology related field OR equivalent combination of education and work experience
• A minimum of 3+ years of experience in IT Support, working in Microsoft Environments
• Required certifications:  Network +, Server +, Windows Server 70-410, 98-365 or equivalent
• Complete other technical and professional development as outlined in development plan
• Understanding of Windows 2016/2012/2008 servers, Active Directory, SQL, Sharepoint, Exchange Servers, Backup Technologies, Internet/DNS/E-mail/Communication issues
• Knowledge of VMWare, Citrix, VPN and Terminal Services
• Knowledge of VoIP, voicemail, analog, and vendor specific hardware/software
• MSP specific experience strongly desired
• Excellent problem solving and client relationship skills
• Excellent verbal and written communication skills
• Ability to learn and retain new technology skills and troubleshooting processes, team player, maintain calm and present yourself professionally in high stress situations.

Job Summary

Role and Responsibilities

• Deliver an excellent customer experience in all interactions
• Resolve new and escalated service tickets, provide guidance for or personally resolve aging and complex issues
• Troubleshoot and resolve client emergencies with minimal oversight, escalating to senior engineering resources where necessary
• Serve as an escalation point to mentor and coach team members
• Assist clients with the design and implementation, installation, configuration and ongoing usability of desktop computers, mobile devices, peripheral equipment, telephony systems, servers, storage, networking and software
• Work with vendor representatives to resolve software and hardware issues
• Install and/or upgrade Microsoft Windows Server Operating Systems
• Perform advanced virus, malware and ransomware mediation
• Provide professional quality server room cable management
• Responsible for creating and maintaining high quality, detailed documentation 
• Resolve backup issues and perform restore testing
• Install, configure, support complex virtual environments with High Availability in VMWare ESXi and Hyper-V environments
• Work with clients to harden security posture through policy and advanced technologies according to Abacus standards and processes
• Communicate with clients as required:  Keeping them informed of incident progress, notifying them of impending changes or agreed upon outages
• Take part in after hours
• On Call rotation as needed – must have a minimum of 6 months experience at Abacus and have supervisor approval before joining rotation.
• Accountable for continued customer satisfaction and coordinates all activities with the client, assists with client training while representing Abacus in a professional manner
• Perform on-site technical and customer service support, to include:
  • Emergency/unscheduled repairs of clients’ on-site technical systems and equipment
  • Performs scheduled maintenance and repairs of clients’ technical systems and equipment
  • Network switch and server room cable management
  • Diagnoses, troubleshoots, repairs, and debugs complex technical and computer systems, and software
  • Follow standard procedures to isolate and fix problems in malfunctioning equipment or software.
  • Performs routine cleanup of client network closets including labeling, removal of unneeded equipment, and updating of documentation
• Demonstrate proficiency in reporting activities, maintaining local spare parts inventories, recording time and travel expense records and client log records
• Exhibit adaptability and is willing to alter shifts and job requirements to meet the needs of clients and Abacus
• Comply with all safety requirements, including but not limited to: completing all required training, following all guidance provided in Abacus policies, procedures, field guidelines, reporting requirements, and technical advisories.  Demonstrates a pro-active approach toward safety, health, and quality in compliance with all Company, governmental and customer requirements
• Lead teams on standard projects (i.e. system migrations, virtual server configurations, server and firewall installations, office setups and moves, VPN tunnel configurations)
• Participate in project planning, solution delivery, mentoring and teaching improved processes to team members
• Follow Abacus’s defined processes, policies, service delivery standards 
• All other duties assigned.

Qualifications and Education Requirements

• Associates degree in technology related field OR equivalent combination of education and work experience
• A minimum of 3+ years of experience in IT Support, working in Microsoft Environments
• Required certifications:  Network +, Server +, Windows Server 70-410, 98-365 or equivalent
• Complete other technical and professional development as outlined in development plan
• Understanding of Windows 2016/2012/2008 servers, Active Directory, SQL, Sharepoint, Exchange Servers, Backup Technologies, Internet/DNS/E-mail/Communication issues
• Knowledge of VMWare, Citrix, VPN and Terminal Services
• Knowledge of VoIP, voicemail, analog, and vendor specific hardware/software
• MSP specific experience strongly desired
• Excellent problem solving and client relationship skills
• Excellent verbal and written communication skills
• Ability to learn and retain new technology skills and troubleshooting processes, team player, maintain calm and present yourself professionally in high stress situations.

Job Summary

Role and Responsibilities

• Deliver an excellent customer experience in all interactions
• Resolve new and escalated service tickets, provide guidance for or personally resolve aging and complex issues
• Troubleshoot and resolve client emergencies with minimal oversight, escalating to senior engineering resources where necessary
• Serve as an escalation point to mentor and coach team members
• Assist clients with the design and implementation, installation, configuration and ongoing usability of desktop computers, mobile devices, peripheral equipment, telephony systems, servers, storage, networking and software
• Work with vendor representatives to resolve software and hardware issues
• Install and/or upgrade Microsoft Windows Server Operating Systems
• Perform advanced virus, malware and ransomware mediation
• Provide professional quality server room cable management
• Responsible for creating and maintaining high quality, detailed documentation 
• Resolve backup issues and perform restore testing
• Install, configure, support complex virtual environments with High Availability in VMWare ESXi and Hyper-V environments
• Work with clients to harden security posture through policy and advanced technologies according to Abacus standards and processes
• Communicate with clients as required:  Keeping them informed of incident progress, notifying them of impending changes or agreed upon outages
• Take part in after hours
• On Call rotation as needed – must have a minimum of 6 months experience at Abacus and have supervisor approval before joining rotation.
• Accountable for continued customer satisfaction and coordinates all activities with the client, assists with client training while representing Abacus in a professional manner
• Perform on-site technical and customer service support, to include:
  • Emergency/unscheduled repairs of clients’ on-site technical systems and equipment
  • Performs scheduled maintenance and repairs of clients’ technical systems and equipment
  • Network switch and server room cable management
  • Diagnoses, troubleshoots, repairs, and debugs complex technical and computer systems, and software
  • Follow standard procedures to isolate and fix problems in malfunctioning equipment or software.
  • Performs routine cleanup of client network closets including labeling, removal of unneeded equipment, and updating of documentation
• Demonstrate proficiency in reporting activities, maintaining local spare parts inventories, recording time and travel expense records and client log records
• Exhibit adaptability and is willing to alter shifts and job requirements to meet the needs of clients and Abacus
• Comply with all safety requirements, including but not limited to: completing all required training, following all guidance provided in Abacus policies, procedures, field guidelines, reporting requirements, and technical advisories.  Demonstrates a pro-active approach toward safety, health, and quality in compliance with all Company, governmental and customer requirements
• Lead teams on standard projects (i.e. system migrations, virtual server configurations, server and firewall installations, office setups and moves, VPN tunnel configurations)
• Participate in project planning, solution delivery, mentoring and teaching improved processes to team members
• Follow Abacus’s defined processes, policies, service delivery standards 
• All other duties assigned.

Qualifications and Education Requirements

• Associates degree in technology related field OR equivalent combination of education and work experience
• A minimum of 3+ years of experience in IT Support, working in Microsoft Environments
• Required certifications:  Network +, Server +, Windows Server 70-410, 98-365 or equivalent
• Complete other technical and professional development as outlined in development plan
• Understanding of Windows 2016/2012/2008 servers, Active Directory, SQL, Sharepoint, Exchange Servers, Backup Technologies, Internet/DNS/E-mail/Communication issues
• Knowledge of VMWare, Citrix, VPN and Terminal Services
• Knowledge of VoIP, voicemail, analog, and vendor specific hardware/software
• MSP specific experience strongly desired
• Excellent problem solving and client relationship skills
• Excellent verbal and written communication skills
• Ability to learn and retain new technology skills and troubleshooting processes, team player, maintain calm and present yourself professionally in high stress situations.

Job Summary

Role and Responsibilities

• Deliver an excellent customer experience in all interactions
• Resolve new and escalated service tickets, provide guidance for or personally resolve aging and complex issues
• Troubleshoot and resolve client emergencies with minimal oversight, escalating to senior engineering resources where necessary
• Serve as an escalation point to mentor and coach team members
• Assist clients with the design and implementation, installation, configuration and ongoing usability of desktop computers, mobile devices, peripheral equipment, telephony systems, servers, storage, networking and software
• Work with vendor representatives to resolve software and hardware issues
• Install and/or upgrade Microsoft Windows Server Operating Systems
• Perform advanced virus, malware and ransomware mediation
• Provide professional quality server room cable management
• Responsible for creating and maintaining high quality, detailed documentation 
• Resolve backup issues and perform restore testing
• Install, configure, support complex virtual environments with High Availability in VMWare ESXi and Hyper-V environments
• Work with clients to harden security posture through policy and advanced technologies according to Abacus standards and processes
• Communicate with clients as required:  Keeping them informed of incident progress, notifying them of impending changes or agreed upon outages
• Take part in after hours
• On Call rotation as needed – must have a minimum of 6 months experience at Abacus and have supervisor approval before joining rotation.
• Accountable for continued customer satisfaction and coordinates all activities with the client, assists with client training while representing Abacus in a professional manner
• Perform on-site technical and customer service support, to include:
  • Emergency/unscheduled repairs of clients’ on-site technical systems and equipment
  • Performs scheduled maintenance and repairs of clients’ technical systems and equipment
  • Network switch and server room cable management
  • Diagnoses, troubleshoots, repairs, and debugs complex technical and computer systems, and software
  • Follow standard procedures to isolate and fix problems in malfunctioning equipment or software.
  • Performs routine cleanup of client network closets including labeling, removal of unneeded equipment, and updating of documentation
• Demonstrate proficiency in reporting activities, maintaining local spare parts inventories, recording time and travel expense records and client log records
• Exhibit adaptability and is willing to alter shifts and job requirements to meet the needs of clients and Abacus
• Comply with all safety requirements, including but not limited to: completing all required training, following all guidance provided in Abacus policies, procedures, field guidelines, reporting requirements, and technical advisories.  Demonstrates a pro-active approach toward safety, health, and quality in compliance with all Company, governmental and customer requirements
• Lead teams on standard projects (i.e. system migrations, virtual server configurations, server and firewall installations, office setups and moves, VPN tunnel configurations)
• Participate in project planning, solution delivery, mentoring and teaching improved processes to team members
• Follow Abacus’s defined processes, policies, service delivery standards 
• All other duties assigned.

Qualifications and Education Requirements

• Associates degree in technology related field OR equivalent combination of education and work experience
• A minimum of 3+ years of experience in IT Support, working in Microsoft Environments
• Required certifications:  Network +, Server +, Windows Server 70-410, 98-365 or equivalent
• Complete other technical and professional development as outlined in development plan
• Understanding of Windows 2016/2012/2008 servers, Active Directory, SQL, Sharepoint, Exchange Servers, Backup Technologies, Internet/DNS/E-mail/Communication issues
• Knowledge of VMWare, Citrix, VPN and Terminal Services
• Knowledge of VoIP, voicemail, analog, and vendor specific hardware/software
• MSP specific experience strongly desired
• Excellent problem solving and client relationship skills
• Excellent verbal and written communication skills
• Ability to learn and retain new technology skills and troubleshooting processes, team player, maintain calm and present yourself professionally in high stress situations.

BASE SALARY: $150,000 to $190,000 per year, paid semi-monthly

MUST HAVE:

• 5+ years of experience in data engineering within fast-paced, cloud-native environments
• Deep expertise in Python, SQL, Docker, and AWS (S3, Glue, Kinesis, Athena/Presto)
• Experience building and managing scalable ETL pipelines and data lake infrastructure
• Familiarity with distributed systems, Spark, and data quality best practices
• Strong cross-functional collaboration skills to support BI, analytics, and engineering teams

EXPERIENCE: 5+ years of data engineering experience in an AWS-based environment where data powers decision-making across product, marketing, and operations.

YOUR ROLE

Lead scalable data engineering efforts that empower cross-functional teams with reliable, timely, and actionable data, ensuring Launch Potato’s analytics and business intelligence infrastructure fuels strategic growth.

OUTCOMES

• Build and optimize scalable, efficient ETL and data lake processes that proactively catch issues before they impact the business
• Own the ingestion, modeling, and transformation of structured and unstructured data to support reporting and analysis across all business units
• Partner closely with BI and Analytics to deliver clean, query-ready datasets that improve user acquisition, engagement, and revenue growth
• Maintain and enhance database monitoring, anomaly detection, and quality assurance workflows
• Serve as the internal point of contact for reporting infrastructure—delivering ad hoc data analyses and driving consistent data integrity
• Drive adoption and advancement of Looker dashboards by ensuring robust and scalable backend data support
• Contribute to the future of Launch Potato’s data team by mentoring peers and shaping a high-performance, quality-first engineering culture

COMPETENCIES

• Data Engineering Mastery: Demonstrates technical excellence in building data pipelines, troubleshooting distributed systems, and scaling infrastructure using AWS and open-source tools
• Cross-Functional Collaboration: Communicates clearly across technical and non-technical teams, translating business needs into robust data solutions
• Proactive Ownership: Operates with a strong sense of accountability; identifies and solves data issues independently and efficiently
• Quality-Driven Execution: Holds a high bar for data accuracy, auditability, and documentation throughout all systems and workflows
• Strategic Thinking: Anticipates how data infrastructure impacts wider company OKRs and proactively suggests improvements and innovations
• Growth Mindset: Seeks out opportunities to elevate team capabilities, mentor others, and stay ahead of evolving best practices in data engineering

TOTAL COMPENSATION

Base salary is set according to market rates for the nearest major metro and varies based on Launch Potato’s Levels Framework. Your compensation package includes a base salary, profit-sharing bonus, and competitive benefits. Launch Potato is a performance-driven company, which means once you are hired, future increases will be based on company and personal performance, not annual cost of living adjustments.

BASE SALARY: $150,000 to $190,000 per year, paid semi-monthly

MUST HAVE:

• 5+ years of experience in data engineering within fast-paced, cloud-native environments
• Deep expertise in Python, SQL, Docker, and AWS (S3, Glue, Kinesis, Athena/Presto)
• Experience building and managing scalable ETL pipelines and data lake infrastructure
• Familiarity with distributed systems, Spark, and data quality best practices
• Strong cross-functional collaboration skills to support BI, analytics, and engineering teams

EXPERIENCE: 5+ years of data engineering experience in an AWS-based environment where data powers decision-making across product, marketing, and operations.

YOUR ROLE

Lead scalable data engineering efforts that empower cross-functional teams with reliable, timely, and actionable data, ensuring Launch Potato’s analytics and business intelligence infrastructure fuels strategic growth.

OUTCOMES

• Build and optimize scalable, efficient ETL and data lake processes that proactively catch issues before they impact the business
• Own the ingestion, modeling, and transformation of structured and unstructured data to support reporting and analysis across all business units
• Partner closely with BI and Analytics to deliver clean, query-ready datasets that improve user acquisition, engagement, and revenue growth
• Maintain and enhance database monitoring, anomaly detection, and quality assurance workflows
• Serve as the internal point of contact for reporting infrastructure—delivering ad hoc data analyses and driving consistent data integrity
• Drive adoption and advancement of Looker dashboards by ensuring robust and scalable backend data support
• Contribute to the future of Launch Potato’s data team by mentoring peers and shaping a high-performance, quality-first engineering culture

COMPETENCIES

• Data Engineering Mastery: Demonstrates technical excellence in building data pipelines, troubleshooting distributed systems, and scaling infrastructure using AWS and open-source tools
• Cross-Functional Collaboration: Communicates clearly across technical and non-technical teams, translating business needs into robust data solutions
• Proactive Ownership: Operates with a strong sense of accountability; identifies and solves data issues independently and efficiently
• Quality-Driven Execution: Holds a high bar for data accuracy, auditability, and documentation throughout all systems and workflows
• Strategic Thinking: Anticipates how data infrastructure impacts wider company OKRs and proactively suggests improvements and innovations
• Growth Mindset: Seeks out opportunities to elevate team capabilities, mentor others, and stay ahead of evolving best practices in data engineering

TOTAL COMPENSATION

Base salary is set according to market rates for the nearest major metro and varies based on Launch Potato’s Levels Framework. Your compensation package includes a base salary, profit-sharing bonus, and competitive benefits. Launch Potato is a performance-driven company, which means once you are hired, future increases will be based on company and personal performance, not annual cost of living adjustments.

Location: Remote or Hybrid (Local to NYC or Denver area)

As an Account Manager focused on PBA and Medicare, you'll be at the forefront of delivering seamless client experiences by managing benefit changes, implementing new plans, and ensuring pricing accuracy—all while driving impactful solutions that directly shape business success. You’ll lead key quality assurance initiatives, proactively identify claim discrepancies, and collaborate across teams to streamline processes, making a tangible impact on client satisfaction and operational efficiency. Your expertise will be essential in shaping client strategies, resolving complex issues, and upholding the values that keep Capital Rx ahead of the competition.

Position Responsibilities:

• Partner with clinical account manager (CAM) and account executive (AE) to manage clients through the entire lifecycle from implementation through go-live and renewal on a designated book of business
• Support implementation as a critical member of the client management teams with all day-to-day client requirements
• Responsible for timely and accurate management and execution of all client benefit requests, including benefit changes, eligibility changes, override requests, demos and new implementations
• Analyze incoming client requests and work with internal and external teams to complete required plan documentation
• Support implementation of new plans, pricing, and networks, consistent with strategic or administrative intent
• Lead pre- and post-implementation quality assurance and testing to validate coding accuracy
• Lead claim reviews to proactively identify discrepancies or inaccuracies and develop solutions to address
• Travel requirements not to exceed 25%
• Handle and resolve sponsor and member issues, escalating as needed
• Research and respond to claims processing and system configuration inquiries
• Coordinate integration of other data inputs into client management processes
• Collaborate cross functionally to support general client operations, as required
• Responsible for relationship management and contribution to successful NPS and Account Management Survey results, along with retention support
• Responsible for adherence to the Capital Rx Code of Conduct, including reporting of noncompliance.

Qualifications / Profile:

• Undergraduate bachelor’s degree, with record of strong academic performance
• 5+ years of proven experience in PBM / health plan, benefits consulting, healthcare
• Track record of building trusting internal and external relationships
• Track record of leading cross-functional initiatives, driving high performance, meeting deadlines, and executing on deliverables
• Experience working with structured and unstructured data
• Proficient in Microsoft Office, SQL a bonus
• Ability to balance multiple complex projects simultaneously
• Exceptional written and verbal communication skills
• Extremely flexible, highly organized, and able to shift priorities easily
• Attention to detail & commitment to delivering high quality work product

Location: Remote (For Non-Local) or Hybrid (Local to NYC, Denver, or Charlotte) 

Position Summary:

The Account Manager, PBM is responsible for timely and accurate management and execution of all client benefit requests, including benefit changes, eligibility changes, and new implementations. Support implementation of new plans, pricing, and networks, consistent with strategic or administrative intent.

Position Responsibilities:

• Partner with clinical account manager (CAM) and account executive (AE) to manage clients through the entire lifecycle from implementation through go-live and renewal on a designated book of business  

• Support implementation as a critical member of the client management teams with all day-to-day client requirements 

• Responsible for timely and accurate management and execution of all client benefit requests, including benefit changes, eligibility changes, override requests, demos and new implementations 

• Analyze incoming client requests and work with internal and external teams to complete required plan documentation 

• Support implementation of new plans, pricing, and networks, consistent with strategic or administrative intent 

• Lead pre- and post-implementation quality assurance and testing to validate coding accuracy 

• Lead claim reviews to proactively identify discrepancies or inaccuracies and develop solutions to address 

• Travel requirements not to exceed 25% 

• Handle and resolve sponsor and member issues, escalating as needed 

• Research and respond to claims processing and system configuration inquiries 

• Coordinate integration of other data inputs into client management processes 

• Collaborate cross functionally to support general client operations, as required 

• Responsible for relationship management and contribution to successful NPS and Account Management Survey results, along with retention support 

• Responsible for adherence to the Capital Rx Code of Conduct, including reporting of noncompliance. 

Qualifications:

• Undergraduate bachelor’s degree, with record of strong academic performance 

• 5+ years of proven experience in PBM / health plan, benefits consulting, healthcare 

• Track record of building trusting internal and external relationships 

• Track record of leading cross-functional initiatives, driving high performance, meeting deadlines, and executing on deliverables 

• Experience working with structured and unstructured data 

• Proficient in Microsoft Office, SQL a bonus 

• Ability to balance multiple complex projects simultaneously 

• Exceptional written and verbal communication skills 

• Extremely flexible, highly organized, and able to shift priorities easily 

• Attention to detail & commitment to delivering high quality work product 

Visa Sponsorship: Capital Rx does not provide sponsorship to any candidates. This includes, but is not limited to those that require H1-B, TN, OPT, etc. Candidates must have authorization to work in the US at the time of application and throughout employment. 

This position description is designed to be flexible, allowing management the opportunity to assign or reassign duties and responsibilities as needed to best meet organizational goals. 

Please note: This position is not eligible for immigration sponsorship. 

Company Overview

We are the better way to work in finance. As private equity’s value creation partner, we sit at the heart of PE—where sponsors and CFOs meet. Through financial consulting rooted in data, technology, and AI, we help clients drive value—supporting the office of the CFO to drive end-to-end value creation.

If you crave challenging work and are looking to grow, come solve complex issues alongside 1,600+ finance & technology experts in a supportive, collaborative environment.

Backed by premier private equity firms and headquartered in New York with 11 offices around the globe, we are a high-growth, entrepreneurial firm looking for people who want to be part of building something great. Come make your mark.

AI Support Analyst

The AI Support Admin plays a critical role in ensuring the smooth operation and adoption of AI tools across Accordion. Acting as the first line of specialized support for AI-related escalations, this individual bridges day-to-day technical assistance with long-term enablement initiatives. Reporting to the AI Enablement Lead, the Analyst will partner closely with both AI system readiness and AI training to resolve user issues, maintain system readiness, and enhance firmwide confidence in AI-driven tools.

This role combines hands-on technical troubleshooting with process and training support—making it ideal for someone who is equally comfortable solving technical challenges, documenting best practices, and assisting in the rollout of new AI capabilities.

The ideal candidate is a problem-solver who thrives at the intersection of technology and people. They bring curiosity about AI, patience in helping users, and the technical acumen to keep systems running smoothly. This person takes initiative, communicates clearly, and sees AI not just as a set of tools—but as a transformational force to make work more intelligent, efficient, and collaborative.

This position will ideally be based in one of our US offices and is a hybrid role with the flexibility to work remotely 2 days per week (also eligible for remote candidates).

This position is not eligible for immigration sponsorship.

What You'll Do:

AI Support and Troubleshooting

• Serve as the Help Desk escalation point for all AI-related issues, including tool access, performance, and integration challenges
• Troubleshoot and resolve incidents involving platforms such as Glean, CoPilot, ChatGPT, Zoom AI, and future AI applications
• Maintain documentation of known issues, resolutions, and best practices to improve first-line Help Desk response efficiency
• Monitor AI system health, escalate platform-level outages, and communicate impacts to stakeholders as appropriate

Collaboration and Enablement Support

• Work with AI system readiness to test new configurations, validate system integrations, and ensure readiness for production use
• Support AI training in maintaining learning materials, managing AI knowledge articles, and coordinating firmwide training sessions
• Participate in rollout activities for new AI tools and enhancements, providing hands-on user assistance and feedback for improvement
• Assist in building and maintaining AI usage dashboards and adoption reports in collaboration with the BI and Data Analytics teams

Continuous Improvement and Governance

• Identify recurring support patterns and propose solutions to improve user experience and system performance
• Maintain compliance with Accordion’s AI governance, security, and data management standards
• Document AI support procedures, ensuring alignment with internal IT and internal People Team standards

You Have:

• 2–4 years of experience in IT support, systems administration, or AI/automation tool management
• Strong understanding of enterprise AI tools such as Microsoft CoPilot, Glean, ChatGPT, Zoom AI, or similar
• Excellent troubleshooting, communication, and documentation skills
• Demonstrated ability to collaborate across teams, prioritize effectively, and manage multiple concurrent tasks
• Familiarity with Power BI, SQL, or other reporting tools is a plus
• Bachelor’s degree in Information Technology, Computer Science, or related field (or equivalent experience)

You Are:

• Excited to be part of a growing team, with a focus on driving future growth
• Passionate about delivering exceptional client service
• Knowledgeable about the relationship between Private Equity sponsors and their portfolio companies, particularly within the office of the CFO
• Willing to get your hands dirty in the details of a project while simultaneously seeing the whole picture
• Comfortable managing projects with multiple complex workstreams while also focused on your single workstream (you are managing and doing)
• A self-starter with a strong work ethic
• Full of entrepreneurial spirit and comfortable in a fluid, flat organization
• Able to effectively communicate complex issues and solutions, and raise issues to senior team members when necessary
• A team player, able to work with team members across all levels
• Someone who enjoys mentoring others and doing meaningful work
• A leader of others; you lead by example

The annual salary for this role ranges from: $70,000 to $90,000 + benefits + bonus.

Actual compensation packages are determined by evaluating a wide array of factors unique to each candidate, including but not limited to geographic location, skill set, years and depth of experience, education, certifications, cost of labor and internal equity.

Accordion is an Equal Opportunity Employer. We are committed to building a team that represents a variety of backgrounds, perspectives, and skills.  We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law.

Please note that as per Accordion policy, we do not accept unsolicited resumes from third-party recruiters unless such recruiters are engaged to provide candidates for a specified opening and in alignment with our inclusive diversity values. Any employment agency, person or entity that submits an unsolicited resume does so with the understanding that Accordion will have the right to hire that applicant at its discretion without any fee owed to the submitting employment agency, person or entity.

#LI-HA1

The role:

We are seeking a Senior Financial Systems Analyst who will support Workday on a day-to-day basis focusing on unlocking its vast reporting possibilities. This is an exciting role for someone to make a direct impact at SoFi by shaping our processes and providing reporting solutions to help drive visibility, while also playing a key role in our implementation of Workday Financials.

Success in this role hinges on your technical aptitude, quantitative abilities, and business acumen: You are an expert in Workday Financials and also understand data flows/SQL/Tableau, while also having the ability to step back and understand the business needs. You treat stakeholders as a partnership – you are there at each step of the way and you know that we only succeed if we succeed together.

This position will be part of the Business Intelligence and Systems team within Accounting Controllership.

What you’ll do: 

• Support Workday Financials through configuration of business process, condition rules, validations
• Create and maintain complex Workday financial reports
• Participate in bi-annual Workday release regression testing and uptake of new features.
• Stay updated on the Workday roadmap and propose changes and solutions in areas of focus.
• Act as a technical expert and support the broader finance team in Workday reporting
• Develop strong collaborative relationships with the Finance, Engineering, People orgs and across the company, with a specific focus on our Workday integrations
• Leverage Workday and other tools and systems to design, develop & deliver robust and scalable reporting
• Perform daily administrative and production support tasks as required
• Develop and deliver training on SoFi’s financial business processes and use of Workday
• Be part of a great team, but capable of operating independently - managing relationships, deliverables and expectations with your business partners
• Be personable, approachable and able to connect with each and every person on the team and throughout the business
• Remain detail-oriented while working across a variety of projects

Who are you:

• Demonstrated ability to work collaboratively across different functions and effectively influence senior business partners
• Expert in Financial Management Systems, with an understanding/vision of how to architect the perfect solution
• Experience with Database Management systems (SQL) who enjoys solving complex problems
• Experience with front-end reporting tools (Tableau)
• Strong ability to project manage and to remain detail-oriented while working with numerous stakeholders
• Strong analytical, problem solving and critical thinking skills
• High EQ with ability to influence outcomes and communicate technical content to general audiences
• Knowledge of the banking space a strong plus

What you’ll need:

• Bachelor's degree required, preferably in Mathematics, Computer Science, Statistics or a Business related degree (Masters a plus)
• 5+ years of work experience
• 2 + years of experience configuring and supporting a combination of at least 2 of the following modules: Supplier accounts, Customers, Projects and Billing, Business Assets, Expenses,  Banking and Settlement, Financial Accounting and Accounting Center
• Subject matter expert on:
• Workday Financial Reporting (Advanced, Matrix)
• At least one of the modules: Supplier Accounts, Customers
• Experience required:
• Multiple subsidiary structure and working with different functional currencies
• ETLs/ELTs related to Workday integrations
• SOX Compliance
• Experience preferred:
• Workday Pro Certifications
• Workday Financial Reporting (Composite, Discovery Boards, Prism, Office Connect)
• Consolidations
• FDM design, deployment, and maintenance
• SQL (Snowflake)
• Tableau
• Finance planning tools (ex: Planning analytics (TM1))
• Alteryx
• Integration platforms such as Fivetran or Mulesoft
• Jira / Confluence  or other Scrum Management tools
• Strong verbal and written communication skills
• Spanish fluency a plus
• Demonstrated ability to work collaboratively across different functions and effectively influence senior business partners

This role is not open to visa sponsorship or transfer of visa sponsorship including those on H1-B, F-1, OPT, STEM-OPT, or TN visa, nor is it available to work corp-to-corp.

This role requires a hybrid schedule and will be based in our South Charlotte, NC or New York, NY office (Tuesday through Thursday) and optional remote days on Mondays and Fridays each week.

Red Ventures is looking for a Software Engineer to join our Banking Client Services organization. You’ll build and operate financial services web platforms for our banking partners using Next.js, hosted in high-availability multi-cloud Kubernetes environments. You’ll do it within a team that treats AI and automation as fundamental to how modern software gets built.

Our engineering group is AI-forward. We’ve integrated agentic workflows and automation into coding, ticket management, compliance, and cross-functional problem-solving and we expect every engineer to actively contribute to that momentum. You’ll use AI-assisted tools daily, build automation that makes the team faster, and partner with business and data science teams to apply AI to real problems.

This is an IC engineering role reporting to an Engineering Manager with a clear path for growth as our client partnerships expand.

Curious how Growth and Transformation fits into Red Ventures? Click here. 

What You’ll Do: 

Engineering Delivery 

• Build and maintain financial services web platforms using Next.js (React, TypeScript) with a focus on performance, reliability, and partner-grade quality.
• Deploy and operate applications in high-availability, multi-cloud Kubernetes environments, contributing to infrastructure-as-code, CI/CD pipelines, and deployment automation.
• Contribute to SRE practices: observability, alerting, incident response, and operational maturity for client-facing web properties.
• Write well-tested, reviewable code and actively participate in code reviews, advocating for quality across the team.
• Collaborate with designers, business stakeholders, and data science partners to deliver solutions that strengthen client trust.

AI & Automation

• Build and maintain agentic workflows and automation that improve engineering delivery, spanning coding assistance, ticket management, compliance processes, and operational tasks.
• Use AI-assisted development tools (IDE integrations, CLI agents, code review automation) as a core part of your daily workflow to accelerate output and improve quality.
• Partner with business and data science teams to identify automation opportunities and build AI-driven solutions to operational and client-facing problems.
• Evaluate emerging AI/ML tooling for software development and recommend adoption where it reduces toil or improves outcomes.
• Develop internal tooling and developer experience improvements that help engineers across teams move faster.

What We’re Looking For:

Software Engineering (3–5 Years Experience)

• Strong proficiency in JavaScript/TypeScript, React, and Node.js. Hands-on experience with Next.js is strongly preferred.
• Experience deploying and operating applications on Kubernetes in production environments. Familiarity with multi-cloud architectures (AWS, GCP, or Azure) is a plus.
• Solid understanding of web application architecture: client-server models, RESTful APIs, microservices, and server-side rendering.
• Demonstrated emphasis on code quality: testing strategies (unit, integration, end-to-end), code review practices, and engineering best practices.
• Experience with CI/CD pipelines and deployment tooling (e.g., Harness, GitHub Actions).
• Familiarity with Agile/Scrum methodologies and iterative delivery within sprint-based workflows.

AI Fluency & Automation

• Demonstrated experience building automation, internal tooling, or agentic workflows.
• Proficiency with AI-assisted development tools such as GitHub Copilot, Cursor, Claude Code, or similar IDE and CLI integrations.
• A builder’s mindset: you actively look for opportunities to automate repetitive work, streamline processes, and apply AI to engineering problems.
• Willingness to experiment with emerging AI capabilities and drive adoption through working examples and documentation.

Collaboration & Communication

• Clear written and verbal communication skills. Ability to explain technical decisions to peers and cross-functional partners.
• Comfort working across functions, you’ll collaborate regularly with data science, business, and design teams.
• A collaborative, team-first approach. You contribute to a psychologically safe environment and share knowledge freely.

Nice to Have:

• Familiarity with web analytics tools (e.g., Google Analytics, Mixpanel) and using data to inform engineering decisions.
• Experience with databases (SQL and/or NoSQL) and their integration with web applications.
• Understanding of container orchestration and cloud-native tooling beyond Kubernetes basics.

Compensation:

This range reflects total cash compensation, which may include base salary only or base salary plus target bonus, depending on the role. Where eligible, equity may also be offered separately and not included below. Actual compensation varies based on location, experience, and qualifications.

• Total Cash Compensation Range:
  • Charlotte, NC Hybrid Compensation Range: $80,000 – $140,000 per year
  • New York, NY Hybrid Compensation Range: $100,000 – $175,000

Additionally, the following benefits are provided by Red Ventures, subject to eligibility requirements.

• Health Insurance Coverage (medical, dental, and vision)
• Life Insurance
• Short and Long-Term Disability Insurance
• Flexible Spending Accounts
• Holiday Pay
• 401(k) with match
• Employee Assistance Program
• Paid Parental Bonding Benefit Program
• Flexible Paid Time Off (PTO): We believe time to rest and recharge is essential.  That’s why we offer a generous and flexible PTO policy.  Full-time employees accrue 20 days of PTO for a full calendar year annually, with an increase to 25 days after five years of service.

Who We Are:

Red Ventures is a global portfolio of high-growth companies — spanning several U.S. businesses, a joint venture in the health services industry, and strategic investments in Europe. Their businesses include The Points Guy, Lonely Planet, Bankrate, the Allconnect Platform, RV Home Client Growth, RV Growth & Transformation, Sage Home Loans Corporation, and more. Across the portfolio, Red Ventures businesses deliver seamless digital experiences for consumers, help Fortune 100 clients solve large-scale digital growth challenges, and create world-class experiences and opportunities for employees. Learn more at redventures.com and follow @RedVentures on LinkedIn and Instagram.

At Red Ventures, we believe diverse, inclusive teams are better. To help you better understand our core values and beliefs, we encourage you to watch this brief YouTube video: Our Belief Statements. This will give you insight into the principles that guide our work and our commitment to fostering an inclusive environment.

 We offer competitive salaries and a comprehensive benefits program for full-time employees, including medical, dental and vision coverage, paid time off, life insurance, disability coverage, employee assistance program, 401(k) plan and a paid parental leave program.

Red Ventures is an equal opportunity employer that does not discriminate against any employee or applicant because of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or any other basis protected by law. Employment at Red Ventures is based solely on a person's merit and qualifications. 

We are committed to providing equal employment opportunities to qualified individuals with disabilities. This includes providing reasonable accommodation where appropriate. Should you require a reasonable accommodation to apply or participate in the job application or interview process, please contact accommodation@redventures.com. 

If you are based in California, we encourage you to read this important information for California residents linked here.

At Red Ventures, we believe in real human connection. That’s why we do not hire someone through text, social media, or email only. As part of the hiring process, you should expect live conversations with RV teammates before any offer is made. Also, keep an eye on the sender: we only use official @redventures.com email addresses at the portfolio level or business specific email addresses (e.g., @thepointsguy.com), not ones like “redventurescareer.com.” We will never ask candidates to send money, buy equipment, or share financial account info during your journey with us. You can always find our open roles on redventures.com— if you receive a message that seems suspicious, please use redventures.com to verify the opportunity.

For more, the U.S. Federal Trade Commission has published helpful articles to help individuals learn more about protecting themselves from recruiter scams. If you think you’ve been targeted, feel free to report it to your local authorities. Stay safe out there!

#LI-KS1 #LI-HYBRID

PLEASE NOTE: This position ideally works a hybrid schedule in Charlotte, NC. (Tuesday-Thursday in-office). Strong preference for candidates who are in Charlotte, NC, or willing to relocate.

About the Role

LendingTree is seeking a SQL Operations Engineer to join our Platform Operations team. You will automate, scale, and support our cloud-based data ecosystem (Snowflake, AWS/Azure). This is a hands-on role focused on eliminating operational toil through CI/CD, robust monitoring, and automation-first engineering.

Key Responsibilities

• Snowflake Administration: Manage environments, security policies (RBAC), and performance tuning; optimize cost and query efficiency.
• Platform Automation: Build and maintain CI/CD pipelines for database deployments using GitLab and tools like Liquibase or Red Gate.
• Cloud Integration: Support integrations between Snowflake and AWS/Azure services, including object storage, messaging, and serverless functions (Lambda/Azure Functions).
• Pipeline & Streaming Ops: Maintain batch and streaming (Confluent Kafka) architectures; troubleshoot ETL/ELT failures and ensure data observability.
• Security & Reliability: Implement logging, auditing, and IAM controls; participate in incident response and root cause analysis (RCA).
• Collaboration: Partner with Data Engineering and Stakeholders to translate business needs into scalable technical solutions.

Required Qualifications

• Expertise: Deep hands-on experience with Snowflake administration and database performance tuning.
• Cloud & DevOps: Proficiency in AWS or Azure and building CI/CD pipelines for data platforms.
• Data Flow: Experience supporting Kafka (streaming) and ETL/ELT workflows.
• Technical Skills: Strong scripting skills (Python, SQL, or Bash) and familiarity with Git-based workflows.
• Troubleshooting: Proven ability to diagnose complex issues across distributed cloud systems.

Preferred Qualifications

• Experience with Infrastructure-as-Code (Terraform/CloudFormation).
• Familiarity with orchestration tools like Airflow.
• Experience with event-driven or serverless architectures.
• Knowledge of cloud cost optimization and observability tools.

What Success Looks Like

You are an automation-first engineer who thrives on ownership. You don't just "fix" problems—you build systems that prevent them. You are a clear communicator who balances technical excellence with a focus on security and reliability.

ABOUT LENDINGTREE

LendingTree is the nation’s leading online lending marketplace. We connect consumers with multiple lenders so they can easily compare options and find the right fit — from mortgages and personal loans to credit, savings, and insurance products. 

Our founder, Doug Lebda, started LendingTree in 1996 after his own frustrating house-hunting experience. What began as a simple idea to make loan shopping easier has grown into a platform that empowers millions of people to make smarter financial decisions every day.

What else you should know:

• We’re a publicly traded company (NASDAQ: TREE).
• We’ve welcomed several other companies into the LendingTree family to expand our reach and capabilities.
• We’ve built the LendingTree app and My LendingTree dashboard to give consumers tools to manage and monitor their financial health.
• We’re also committed to giving back — through philanthropic programs, volunteer opportunities, and partnerships that strengthen the communities where we live and work.

OUR CULTURE

We’re a collaborative, entrepreneurial team that values curiosity, creativity, and getting things done together. Our teammates are some of the brightest, most driven people you’ll meet — and we celebrate innovation, inclusion, and ownership. At LendingTree, you’ll find an inclusive culture where diverse perspectives make us stronger. We believe in working hard and supporting one another — with the flexibility and trust that help you thrive both personally and professionally.

We’re proud to offer generous benefits, wellness programs, and time-off policies designed to help you recharge, stay healthy, and bring your best self to work every day. And yes — we still have fun doing it (our “GSD – Get Stuff Done” award is a fan favorite!)

Come grow with us, make an impact, and be part of a company that truly cares about its people and its community.

LendingTree is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based on race, color, religion (or creed), gender, gender expression, age, national origin, disability, marital status, sexual orientation, or military status.

CCPA Disclosure

Associate Data Science Product Manager

This role is not open to visa sponsorship or transfer of visa sponsorship including those on H1-B, F-1, OPT, STEM-OPT, or TN visa, nor is it available to work corp-to-corp.

Launch Program Overview:

Skip the “entry-level grunt-work” and start making a real impact on Day 1. The Launch Program is your opportunity to onboard into your full-time role at Red Ventures in a cohort-style environment that provides in-depth training on our beliefs, culture, business model, and leadership. Your first few weeks will be spent alongside a cross-functional cohort of new Red Ventures employees starting their careers across various roles and teams. These individuals will become your built-in support system and community as you navigate the start of your career with us. After your initial onboarding period, you’ll join one of our teams, meet your manager and mentor, and find unparalleled opportunities to make a substantial impact and quickly advance your career.

We believe successful Data Science Product Managers have a wide set of experiences and skill sets in the data domain. This hybrid position offers you hands-on opportunities in data science, data analysis, and product management. In your first two years, you’ll get repetitions in contributing to product life cycles via product analytics, roadmap support, model building, and influential communication with product leadership.

What You'll Do:

As an Associate Data Science Product Manager, you will play a pivotal role in bridging the gap between complex data science initiatives and impactful product solutions to create value for both our business and our customers.

• Responsible for identifying opportunities to increase the impact of your product through deep understanding of the problem space, thorough comprehension of the product strategy and technology, and advanced statistical analysis. Effectively communicating recommendations to your product leads to create buy-in and action.
• Translate your recommendations into clear work streams and features that contribute to the product roadmap. Collaborate with Data Science, Design, and Engineering teams to turn objectives into detailed requirements with assistance from your product lead.
• Leverage algorithms and programming tools to execute relevant technical workstreams. This includes building items such as:
• Data pipelines to gather, manipulate, prepare, and visualize large datasets
• Machine learning models for offline and proof-of-concept use cases
• Agentic workflows to automate tasks or for reasoning capabilities for specific features in your product
• End to end ownership of experiments. Assist in deploying features aimed at improving core KPIs. Conduct analyses to assess the impact of the experiments, synthesizing and owning the narrative.
• Promote adoption and usage of your product and tooling. Interact directly with end-users for training, feedback, and user testing.
• Stay up-to-date with advancements in machine learning and generative AI to identify innovative ways to solve business challenges.

Who you are:

• Strong analytical and critical thinking skills. Can connect the dots between the business problem, the approach, the data, and the relevant recommendation.
• Strong grit and learning mentality when faced with challenging projects, unfamiliar technology, and ambiguous business problems. Takes a proactive approach to overcoming obstacles. 
• Creative problem solver with an entrepreneurial mindset and a strong business acumen with an interest in solving business and customer problems to create impact.
• Showcases high EQ - can collaborate effectively in a team environment.

Experiences you’ve had:

• Graduating with a bachelor's or master's degree in Summer 2026, with academic and/or practical experience in fields such as computer science, data science, statistics, or product management. (Start date in our August 2026 cohort)
• Demonstrated ability to collect, mine, and manipulate large data from disparate data sources, with an ability to dig deep and understand the process (e.g., SQL, Pandas, Tableau). 
• Hands-on application of machine learning and/or generative AI to a relevant problem through statistical programming languages or large language models (e.g., Python, R, GPT). Thorough knowledge in statistics and machine learning techniques.
• Demonstrated ability to root cause problems through a data-driven approach, synthesizing takeaways and effectively communicating recommendations to relevant audiences.
• Exposure to and/or interest in technical development of software components and production models to learn how to form opinions on level of effort and feasibility.

Compensation: 

This range reflects total cash compensation, which may include base salary only or base salary plus target bonus, depending on the role. Where eligible, equity may also be offered separately and not included below. Actual compensation varies based on location, experience, and qualifications.

• Total Cash Compensation: $100,000 per year

Additionally, the following benefits are provided by Red Ventures, subject to eligibility requirements.

• Health Insurance Coverage (medical, dental, and vision)
• Life Insurance
• Short and Long-Term Disability Insurance
• Flexible Spending Accounts
• Holiday Pay401(k) with match
• Employee Assistance Program
• Paid Parental Bonding Benefit Program
• Flexible Paid Time Off (PTO): We believe time to rest and recharge is essential.  That’s why we offer a generous and flexible PTO policy.  Full-time employees accrue 20 days of PTO for a full calendar year annually, with an increase to 25 days after five years of service.

Who We Are:

Red Ventures is a global portfolio of high-growth companies — spanning several U.S. businesses, a joint venture in the health services industry, and strategic investments in Europe and Puerto Rico. Their businesses include The Points Guy, Lonely Planet, Bankrate, the Allconnect Platform, RV Home Client Growth, RV Growth & Transformation, Sage Home Loans Corporation, RV Education and more. Across the portfolio, Red Ventures businesses deliver seamless digital experiences for consumers, help Fortune 100 clients solve large-scale digital growth challenges, and create world-class experiences and opportunities for employees. Learn more at redventures.com and follow @RedVentures on LinkedIn and Instagram.

At Red Ventures, we believe diverse, inclusive teams are better. To help you better understand our core values and beliefs, we encourage you to watch this brief YouTube video: Our Belief Statements. This will give you insight into the principles that guide our work and our commitment to fostering an inclusive environment.

 We offer competitive salaries and a comprehensive benefits program for full-time employees, including medical, dental and vision coverage, paid time off, life insurance, disability coverage, employee assistance program, 401(k) plan and a paid parental leave program.

Red Ventures is an equal opportunity employer that does not discriminate against any employee or applicant because of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or any other basis protected by law. Employment at Red Ventures is based solely on a person's merit and qualifications. 

We are committed to providing equal employment opportunities to qualified individuals with disabilities. This includes providing reasonable accommodation where appropriate. Should you require a reasonable accommodation to apply or participate in the job application or interview process, please contact accommodation@redventures.com. 

If you are based in California, we encourage you to read this important information for California residents linked here.

At Red Ventures, we believe in real human connection. That’s why we do not hire someone through text, social media, or email only. As part of the hiring process, you should expect live conversations with RV teammates before any offer is made. Also, keep an eye on the sender: we only use official @redventures.com email addresses at the portfolio level or business specific email addresses (e.g., @thepointsguy.com), not ones like “redventurescareer.com.” We will never ask candidates to send money, buy equipment, or share financial account info during your journey with us. You can always find our open roles on redventures.com— if you receive a message that seems suspicious, please use redventures.com to verify the opportunity.

For more, the U.S. Federal Trade Commission has published helpful articles to help individuals learn more about protecting themselves from recruiter scams. If you think you’ve been targeted, feel free to report it to your local authorities. Stay safe out there!

#LI

This role is not open to visa sponsorship or transfer of visa sponsorship including those on OPT and STEM-EXT OPT, nor is it available to work corp-to-corp. 

At Red Ventures, we combine the power of technology, data, and digital storytelling to help people make life’s most important decisions. From health and financial services to education and home solutions, we build experiences that connect millions of consumers with trusted, high-value outcomes every day.

Our AI Voice & Telephony Engineering Team builds the systems that power intelligent conversations — using AI to create natural, human-like interactions at scale. We’re driving the next generation of voice experiences that connect customers to the right solutions faster and more effectively.

Curious how Home fits into Red Ventures? Click here.

What You’ll Do:

As a Senior Software Engineer, you’ll design and build scalable, cloud-based systems that enable real-time voice interactions across our platform. You’ll lead the development of core services that blend AI, telephony, and automation, helping shape how people communicate with our brands.

You’ll also:

• Own the design and delivery of new features end-to-end — from architecture and implementation to deployment and observability.
• Work with product managers, AI engineers, and data scientists to bring conversational intelligence into real-world voice experiences.
• Integrate deeply with Twilio, AWS, Azure, and internal APIs to manage call routing, speech processing, and response flows.
• Improve system performance, latency, and reliability across a distributed, event-driven stack.
• Provide technical leadership — mentoring other engineers, sharing knowledge, and helping shape best practices across the team.
• Participate in code reviews and on-call rotations, ensuring production systems run smoothly and efficiently.

What We’re Looking For:

• Languages: Strong proficiency in Python and TypeScript/Node.js.
• Cloud Infrastructure: Deep experience with AWS (Lambda, DynamoDB, S3, CloudWatch, ECS/Fargate, etc.).
• APIs: Skilled in designing RESTful and event-driven APIs (WebSockets, SNS/SQS, or Kafka/Redis Streams experience a plus).
• CI/CD: Proficient with modern DevOps workflows (GitHub Actions, CircleCI, or similar).
• Testing: Strong commitment to automated testing (unit, integration, and load testing).
• Familiarity with observability stacks (Datadog, New Relic, or OpenTelemetry).
• Databases: Familiarity with relational databases and basic working knowledge of SQL.

Nice to Have:

• Telephony: experience with Twilio Voice, Programmable Voice APIs, or similar voice/IVR platforms.
• Experience integrating speech recognition, text-to-speech, or LLM-based conversational AI.
• Familiarity with frameworks for building real-time voice and multimodal conversational AI agents (e.g., Pipecat, Livekit, etc.).
• Understanding of serverless architectures and event-driven systems.
• Experience with infrastructure-as-code tools (Terraform or AWS CDK).
• Familiarity with React, Next.js, or other front-end frameworks (for internal dashboards or call management tools).
• Telephony: Hands-on experience with Twilio Voice, Programmable Voice APIs, or similar voice/IVR platforms.

Compensation: 

This range reflects total cash compensation, which may include base salary only or base salary plus target bonus, depending on the role. Where eligible, equity may also be offered separately and not included below. Actual compensation varies based on location, experience, and qualifications.

• Total Cash Compensation Range: $100,000 - $160,000

*New York City Total Cash Compensation Range: $125,000 - $200,000

Additionally, the following benefits are provided by Red Ventures, subject to eligibility requirements.

• Health Insurance Coverage (medical, dental, and vision)
• Life Insurance
• Short and Long-Term Disability Insurance
• Flexible Spending Accounts
• Holiday Pay
• 401(k) with match
• Employee Assistance Program
• Paid Parental Bonding Benefit Program
• Flexible Paid Time Off (PTO): We believe time to rest and recharge is essential.  That’s why we offer a generous and flexible PTO policy.  Full-time employees accrue 20 days of PTO for a full calendar year annually, with an increase to 25 days after five years of service.

Who We Are:

Red Ventures is a global portfolio of high-growth companies — spanning several U.S. businesses, a joint venture in the health services industry, and strategic investments in Europe. Their businesses include The Points Guy, Lonely Planet, Bankrate, the Allconnect Platform, RV Home Client Growth, RV Growth & Transformation, Sage Home Loans Corporation, and more. Across the portfolio, Red Ventures businesses deliver seamless digital experiences for consumers, help Fortune 100 clients solve large-scale digital growth challenges, and create world-class experiences and opportunities for employees. Learn more at redventures.com and follow @RedVentures on LinkedIn and Instagram.

At Red Ventures, we believe diverse, inclusive teams are better. To help you better understand our core values and beliefs, we encourage you to watch this brief YouTube video: Our Belief Statements. This will give you insight into the principles that guide our work and our commitment to fostering an inclusive environment.

Red Ventures is an equal opportunity employer that does not discriminate against any employee or applicant because of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or any other basis protected by law. Employment at Red Ventures is based solely on a person's merit and qualifications. 

We are committed to providing equal employment opportunities to qualified individuals with disabilities. This includes providing reasonable accommodation where appropriate. Should you require a reasonable accommodation to apply or participate in the job application or interview process, please contact accommodation@redventures.com. 

If you are based in California, we encourage you to read this important information for California residents linked here.

At Red Ventures, we believe in real human connection. That’s why we do not hire someone through text, social media, or email only. As part of the hiring process, you should expect live conversations with RV teammates before any offer is made. Also, keep an eye on the sender: we only use official @redventures.com email addresses at the portfolio level or business specific email addresses (e.g., @thepointsguy.com), not ones like “redventurescareer.com.” We will never ask candidates to send money, buy equipment, or share financial account info during your journey with us. You can always find our open roles on redventures.com— if you receive a message that seems suspicious, please use redventures.com to verify the opportunity.

For more, the U.S. Federal Trade Commission has published helpful articles to help individuals learn more about protecting themselves from recruiter scams. If you think you’ve been targeted, feel free to report it to your local authorities. Stay safe out there!

This role is not open to visa sponsorship or transfer of visa sponsorship including those on H1-B, F-1, OPT, STEM-OPT, or TN visa, nor is it available to work corp-to-corp.

This role requires a hybrid schedule and will be based in our South Charlotte, NC or New York, NY office (Tuesday through Thursday) and optional remote days on Mondays and Fridays each week.

Our Growth and Transformation team (RVGT) is looking for a Senior Product Manager, AI to drive the development of AI/ML-powered digital products that enhance customer acquisition, engagement, and retention. RVGT partners with Fortune 500 companies to create data-driven solutions that transform the way they operate—leaving behind cutting-edge technology, scalable infrastructure, and new ways of working. Our teams leverage machine learning and AI to leverage rich customer data and inform every step of the customer journey. We partner closely with our clients, across a number of different industries, to develop applications that will impact how we produce media, personalize our site experience, converse with our customers, and add intelligence into our digital buy-flows.

In this role, you will have the opportunity to directly influence the digital customer experience for one of our partners. You will be responsible for contributing to the product strategy for enhancing the customer experience. You’ll have autonomy to propose feature development, set the KPIs for the product(s) you contribute to, and be accountable for driving growth against your KPIs by utilizing advanced ML concepts to create personalized user journeys. We expect our Senior AI Product Managers to be hands-on technically, both in how they leverage data to identify opportunities and leverage the team’s ML/AI solutions to drive business value and usage. We are looking for individuals who have experience leading product development and in hands-on involvement developing ML and AI solutions.

Curious how Growth and Transformation fits into Red Ventures? Click here.

The Impact You’ll Make

• Drive Strategic Transformation: Act as the day-to-day lead on strategic banking initiatives, ensuring AI/ML solutions align with business objectives and client needs.
• Build the Future of Banking: Identify opportunities for AI to create value, from automating complex financial workflows to building agentic systems for real-time client assistance.
• End-to-End Ownership: Own the product lifecycle from initial business case and feasibility assessment to hands-on execution and long-term optimization.
• Technical Leadership: Partner closely with engineering and data science teams to translate high-level banking goals into detailed technical deliverables.
• Mentor & Influence: Manage and develop junior Product Managers, AI while serving as a high-visibility point person for senior stakeholders across the organization.

What We’re Looking For

• Technical Depth: Hands-on experience with data-related programming (SQL, Python) and a proven track record of building with LLMs or automating processes.
• Strategic Rigor: The analytical ability to uncover signals in ambiguous financial data and the critical thinking to determine not just what to build, but why it matters for the client.
• Product Mindset: You possess the "product sense" to prioritize features based on client impact and business value. You are skilled at navigating trade-offs in fast-paced environments and can translate ambiguous client needs into a clear, actionable product vision
• Banking & Customer Acquisition Affinity: An interest in solving problems within high-compliance financial environments focused on shepherding customers from initial interest to a sticky relationship.
• Execution Mindset: You are a "doer" who can build proof-of-concepts or prototypes to demonstrate the value of potential AI investments.

Compensation

This range reflects total cash compensation, which may include base salary only or base salary plus target bonus, depending on the role. Where eligible, equity may also be offered separately and not included below. Actual compensation varies based on location, experience, and qualifications.

• Cash Compensation Range: $155,000-$220,000* + Potential Equity

Additionally, the following benefits are provided by Red Ventures, subject to eligibility requirements.

• Health Insurance Coverage (medical, dental, and vision)
• Life Insurance
• Short and Long-Term Disability Insurance
• Flexible Spending Accounts
• Paid Time Off
• Holiday Pay
• 401(k) with match
• Employee Assistance Program
• Paid Parental Bonding Benefit Program

Who We Are:

Red Ventures is a global portfolio of high-growth companies — spanning several U.S. businesses, a joint venture in the health services industry, and strategic investments in Europe. Their businesses include The Points Guy, Lonely Planet, Bankrate, the Allconnect Platform, RV Home Client Growth, RV Growth & Transformation, Sage Home Loans Corporation, and more. Across the portfolio, Red Ventures businesses deliver seamless digital experiences for consumers, help Fortune 100 clients solve large-scale digital growth challenges, and create world-class experiences and opportunities for employees. Learn more at redventures.com and follow @RedVentures on LinkedIn and Instagram.

At Red Ventures, we believe diverse, inclusive teams are better. To help you better understand our core values and beliefs, we encourage you to watch this brief YouTube video: Our Belief Statements. This will give you insight into the principles that guide our work and our commitment to fostering an inclusive environment.

 We offer competitive salaries and a comprehensive benefits program for full-time employees, including medical, dental and vision coverage, paid time off, life insurance, disability coverage, employee assistance program, 401(k) plan and a paid parental leave program.

Red Ventures is an equal opportunity employer that does not discriminate against any employee or applicant because of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or any other basis protected by law. Employment at Red Ventures is based solely on a person's merit and qualifications. 

We are committed to providing equal employment opportunities to qualified individuals with disabilities. This includes providing reasonable accommodation where appropriate. Should you require a reasonable accommodation to apply or participate in the job application or interview process, please contact accommodation@redventures.com. 

If you are based in California, we encourage you to read this important information for California residents linked here.

At Red Ventures, we believe in real human connection. That’s why we do not hire someone through text, social media, or email only. As part of the hiring process, you should expect live conversations with RV teammates before any offer is made. Also, keep an eye on the sender: we only use official @redventures.com email addresses at the portfolio level or business specific email addresses (e.g., @thepointsguy.com), not ones like “redventurescareer.com.” We will never ask candidates to send money, buy equipment, or share financial account info during your journey with us. You can always find our open roles on redventures.com— if you receive a message that seems suspicious, please use redventures.com to verify the opportunity.

For more, the U.S. Federal Trade Commission has published helpful articles to help individuals learn more about protecting themselves from recruiter scams. If you think you’ve been targeted, feel free to report it to your local authorities. Stay safe out there!

#LI-HYBRID

This role requires a hybrid schedule and will be based in our Fort Mill, SC Headquarters (Monday through Thursday) and work fully remotely on Fridays each week.

This role is not open to visa sponsorship or transfer of visa sponsorship including those on H1-B, F-1, OPT, STEM-OPT, or TN visa, nor is it available to work corp-to-corp.

Our RV Home vertical is looking for an analytical, innovative paid media leader to help us scale customer acquisition efforts for a Fortune 50 client in the telecommunications and entertainment industry. This role will oversee Paid Social strategy, execution, and KPI attainment, as well as management and development of a team of analysts. 

Curious how Home fits into Red Ventures? Click here.

What You’ll Do

• Own end-to-end paid media strategy, including channel roadmap, testing frameworks, and measurement approach, with a primary focus on paid social and expansion into additional channels where impact is demonstrated.
• Evaluate tradeoffs across growth, efficiency, and user experience to inform investment decisions and prioritize initiatives with the highest long-term impact.
• Lead team of analysts responsible for planning, implementation, monitoring, analyzing, and optimizing campaign performance across paid platforms, internal reporting tools, and visualization dashboards.
• Define success metrics, assess data quality and limitations, and guide stakeholders toward decisions using imperfect or evolving measurement systems.
• Develop and implement experimentation strategy, including A/B and multivariate testing, to drive incremental improvements across core KPIs.
• Develop and deliver performance insights and recommendations, acting as a trusted thought partner to senior leaders.
• Identify opportunities to improve paid media processes and workflows by leveraging automation, AI-driven tools, and advanced analytics to increase efficiency, scalability, and decision quality.
• Collaborate closely with Product, Engineering, and Creative teams to define requirements, support tracking needs, and enhance paid media landing page and site experiences.

What We’re Looking For

• Demonstrated experience (6-10 years) owning paid media strategy and performance for high-volume or complex acquisition programs, with deep experience in Paid Social.
• A proven leader and developer of talent with a track record of driving strong performance and growth through a team.
• Strong analytical and data-driven mindset with a passion for performance marketing and growth economics.
• Advanced excel skills and strong SQL experience, with familiarity in data visualization tools such as Tableau or Looker.
• Experience navigating attribution, incrementality, and measurement bias, and the ability to explain tradeoffs clearly.
• Experience working with external partners, vendors, or client-facing stakeholders is a plus, including the ability to communicate strategy and performance clearly.
• Desire to work hands-on in an entrepreneurial, performance-driven, analytically rigorous environment.

Compensation:

This range reflects total cash compensation, which may include base salary only or base salary plus target bonus, depending on the role. Where eligible, equity may also be offered separately and not included below. Actual compensation varies based on location, experience, and qualifications.

• Total Cash Compensation Range: $140,000 – $190,000 per year

Additionally, the following benefits are provided by Red Ventures, subject to eligibility requirements.

• Health Insurance Coverage (medical, dental, and vision)
• Life Insurance
• Short and Long-Term Disability Insurance
• Flexible Spending Accounts
• Holiday Pay
• 401(k) with match
• Employee Assistance Program
• Paid Parental Bonding Benefit Program
• Flexible Paid Time Off (PTO): We believe time to rest and recharge is essential.  That’s why we offer a generous and flexible PTO policy.  Full-time employees accrue 20 days of PTO for a full calendar year annually, with an increase to 25 days after five years of service.

Who We Are:

Red Ventures is a global portfolio of high-growth companies — spanning several U.S. businesses, a joint venture in the health services industry, and strategic investments in Europe. Their businesses include The Points Guy, Lonely Planet, Bankrate, the Allconnect Platform, RV Home Client Growth, RV Growth & Transformation, Sage Home Loans Corporation, and more. Across the portfolio, Red Ventures businesses deliver seamless digital experiences for consumers, help Fortune 100 clients solve large-scale digital growth challenges, and create world-class experiences and opportunities for employees. Learn more at redventures.com and follow @RedVentures on LinkedIn and Instagram.

At Red Ventures, we believe diverse, inclusive teams are better. To help you better understand our core values and beliefs, we encourage you to watch this brief YouTube video: Our Belief Statements. This will give you insight into the principles that guide our work and our commitment to fostering an inclusive environment.

Red Ventures is an equal opportunity employer that does not discriminate against any employee or applicant because of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or any other basis protected by law. Employment at Red Ventures is based solely on a person's merit and qualifications. 

We are committed to providing equal employment opportunities to qualified individuals with disabilities. This includes providing reasonable accommodation where appropriate. Should you require a reasonable accommodation to apply or participate in the job application or interview process, please contact accommodation@redventures.com. 

If you are based in California, we encourage you to read this important information for California residents linked here.

At Red Ventures, we believe in real human connection. That’s why we do not hire someone through text, social media, or email only. As part of the hiring process, you should expect live conversations with RV teammates before any offer is made. Also, keep an eye on the sender: we only use official @redventures.com email addresses at the portfolio level or business specific email addresses (e.g., @thepointsguy.com), not ones like “redventurescareer.com.” We will never ask candidates to send money, buy equipment, or share financial account info during your journey with us. You can always find our open roles on redventures.com— if you receive a message that seems suspicious, please use redventures.com to verify the opportunity.

For more, the U.S. Federal Trade Commission has published helpful articles to help individuals learn more about protecting themselves from recruiter scams. If you think you’ve been targeted, feel free to report it to your local authorities. Stay safe out there!

*This role requires a hybrid schedule and will be based in our New York, NY Headquarters (Monday through Thursday) and work fully remotely on Fridays each week.

*This role is not open to visa sponsorship or transfer of visa sponsorship including those on H1-B, F-1, OPT, STEM-OPT, or TN visa, nor is it available to work corp-to-corp.

Our RV Home vertical is looking for an analytical, innovative paid media leader to help us scale customer acquisition efforts for a Fortune 50 client in the telecommunications and entertainment industry. This role will oversee Paid Social strategy, execution, and KPI attainment, as well as management and development of a team of analysts. 

What You’ll Do

• Own end-to-end paid media strategy, including channel roadmap, testing frameworks, and measurement approach, with a primary focus on paid social and expansion into additional channels where impact is demonstrated.
• Evaluate tradeoffs across growth, efficiency, and user experience to inform investment decisions and prioritize initiatives with the highest long-term impact.
• Lead team of analysts responsible for planning, implementation, monitoring, analyzing, and optimizing campaign performance across paid platforms, internal reporting tools, and visualization dashboards.
• Define success metrics, assess data quality and limitations, and guide stakeholders toward decisions using imperfect or evolving measurement systems.
• Develop and implement experimentation strategy, including A/B and multivariate testing, to drive incremental improvements across core KPIs.
• Develop and deliver performance insights and recommendations, acting as a trusted thought partner to senior leaders.
• Identify opportunities to improve paid media processes and workflows by leveraging automation, AI-driven tools, and advanced analytics to increase efficiency, scalability, and decision quality.
• Collaborate closely with Product, Engineering, and Creative teams to define requirements, support tracking needs, and enhance paid media landing page and site experiences.

What We’re Looking For

• Demonstrated experience (6-10 years) owning paid media strategy and performance for high-volume or complex acquisition programs, with deep experience in Paid Social.
• A proven leader and developer of talent with a track record of driving strong performance and growth through a team.
• Strong analytical and data-driven mindset with a passion for performance marketing and growth economics.
• Advanced excel skills and strong SQL experience, with familiarity in data visualization tools such as Tableau or Looker.
• Experience navigating attribution, incrementality, and measurement bias, and the ability to explain tradeoffs clearly.
• Experience working with external partners, vendors, or client-facing stakeholders is a plus, including the ability to communicate strategy and performance clearly.
• Desire to work hands-on in an entrepreneurial, performance-driven, analytically rigorous environment.

Compensation:

This range reflects total cash compensation, which may include base salary only or base salary plus target bonus, depending on the role. Where eligible, equity may also be offered separately and not included below. Actual compensation varies based on location, experience, and qualifications.

• Total Cash Compensation Range: $175,000 – $240,625 per year

Additionally, the following benefits are provided by Red Ventures, subject to eligibility requirements.

• Health Insurance Coverage (medical, dental, and vision)
• Life Insurance
• Short and Long-Term Disability Insurance
• Flexible Spending Accounts
• Holiday Pay
• 401(k) with match
• Employee Assistance Program
• Paid Parental Bonding Benefit Program
• Flexible Paid Time Off (PTO): We believe time to rest and recharge is essential.  That’s why we offer a generous and flexible PTO policy.  Full-time employees accrue 20 days of PTO for a full calendar year annually, with an increase to 25 days after five years of service.

Who We Are:

Red Ventures is a global portfolio of high-growth companies — spanning several U.S. businesses, a joint venture in the health services industry, and strategic investments in Europe. Their businesses include The Points Guy, Lonely Planet, Bankrate, the Allconnect Platform, RV Home Client Growth, RV Growth & Transformation, Sage Home Loans Corporation, and more. Across the portfolio, Red Ventures businesses deliver seamless digital experiences for consumers, help Fortune 100 clients solve large-scale digital growth challenges, and create world-class experiences and opportunities for employees. Learn more at redventures.com and follow @RedVentures on LinkedIn and Instagram.

At Red Ventures, we believe diverse, inclusive teams are better. To help you better understand our core values and beliefs, we encourage you to watch this brief YouTube video: Our Belief Statements. This will give you insight into the principles that guide our work and our commitment to fostering an inclusive environment.

Red Ventures is an equal opportunity employer that does not discriminate against any employee or applicant because of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or any other basis protected by law. Employment at Red Ventures is based solely on a person's merit and qualifications. 

We are committed to providing equal employment opportunities to qualified individuals with disabilities. This includes providing reasonable accommodation where appropriate. Should you require a reasonable accommodation to apply or participate in the job application or interview process, please contact accommodation@redventures.com. 

If you are based in California, we encourage you to read this important information for California residents linked here.

At Red Ventures, we believe in real human connection. That’s why we do not hire someone through text, social media, or email only. As part of the hiring process, you should expect live conversations with RV teammates before any offer is made. Also, keep an eye on the sender: we only use official @redventures.com email addresses at the portfolio level or business specific email addresses (e.g., @thepointsguy.com), not ones like “redventurescareer.com.” We will never ask candidates to send money, buy equipment, or share financial account info during your journey with us. You can always find our open roles on redventures.com— if you receive a message that seems suspicious, please use redventures.com to verify the opportunity.

For more, the U.S. Federal Trade Commission has published helpful articles to help individuals learn more about protecting themselves from recruiter scams. If you think you’ve been targeted, feel free to report it to your local authorities. Stay safe out there!

*This role is not open to visa sponsorship or transfer of visa sponsorship including those on H1-B, F-1, OPT, STEM-OPT, or TN visa, nor is it available to work corp-to-corp.

*Remote candidates will be required to travel to our Charlotte, NC HQ 1x month in order to build the team and collaborate with the rest of the Home cohort.

Our RV Home vertical is looking for an analytical, innovative paid media leader to help us scale customer acquisition efforts for a Fortune 50 client in the telecommunications and entertainment industry. This role will oversee Paid Social strategy, execution, and KPI attainment, as well as management and development of a team of analysts. 

What You’ll Do

• Own end-to-end paid media strategy, including channel roadmap, testing frameworks, and measurement approach, with a primary focus on paid social and expansion into additional channels where impact is demonstrated.
• Evaluate tradeoffs across growth, efficiency, and user experience to inform investment decisions and prioritize initiatives with the highest long-term impact.
• Lead team of analysts responsible for planning, implementation, monitoring, analyzing, and optimizing campaign performance across paid platforms, internal reporting tools, and visualization dashboards.
• Define success metrics, assess data quality and limitations, and guide stakeholders toward decisions using imperfect or evolving measurement systems.
• Develop and implement experimentation strategy, including A/B and multivariate testing, to drive incremental improvements across core KPIs.
• Develop and deliver performance insights and recommendations, acting as a trusted thought partner to senior leaders.
• Identify opportunities to improve paid media processes and workflows by leveraging automation, AI-driven tools, and advanced analytics to increase efficiency, scalability, and decision quality.
• Collaborate closely with Product, Engineering, and Creative teams to define requirements, support tracking needs, and enhance paid media landing page and site experiences.

What We’re Looking For

• Demonstrated experience (6-10 years) owning paid media strategy and performance for high-volume or complex acquisition programs, with deep experience in Paid Social.
• A proven leader and developer of talent with a track record of driving strong performance and growth through a team.
• Strong analytical and data-driven mindset with a passion for performance marketing and growth economics.
• Advanced excel skills and strong SQL experience, with familiarity in data visualization tools such as Tableau or Looker.
• Experience navigating attribution, incrementality, and measurement bias, and the ability to explain tradeoffs clearly.
• Experience working with external partners, vendors, or client-facing stakeholders is a plus, including the ability to communicate strategy and performance clearly.
• Desire to work hands-on in an entrepreneurial, performance-driven, analytically rigorous environment.

Compensation:

This range reflects total cash compensation, which may include base salary only or base salary plus target bonus, depending on the role. Where eligible, equity may also be offered separately and not included below. Actual compensation varies based on location, experience, and qualifications.

• Total Cash Compensation Range: $175,000 – $210,000 per year

Additionally, the following benefits are provided by Red Ventures, subject to eligibility requirements.

• Health Insurance Coverage (medical, dental, and vision)
• Life Insurance
• Short and Long-Term Disability Insurance
• Flexible Spending Accounts
• Holiday Pay
• 401(k) with match
• Employee Assistance Program
• Paid Parental Bonding Benefit Program
• Flexible Paid Time Off (PTO): We believe time to rest and recharge is essential.  That’s why we offer a generous and flexible PTO policy.  Full-time employees accrue 20 days of PTO for a full calendar year annually, with an increase to 25 days after five years of service.

Who We Are:

Red Ventures is a global portfolio of high-growth companies — spanning several U.S. businesses, a joint venture in the health services industry, and strategic investments in Europe. Their businesses include The Points Guy, Lonely Planet, Bankrate, the Allconnect Platform, RV Home Client Growth, RV Growth & Transformation, Sage Home Loans Corporation, and more. Across the portfolio, Red Ventures businesses deliver seamless digital experiences for consumers, help Fortune 100 clients solve large-scale digital growth challenges, and create world-class experiences and opportunities for employees. Learn more at redventures.com and follow @RedVentures on LinkedIn and Instagram.

At Red Ventures, we believe diverse, inclusive teams are better. To help you better understand our core values and beliefs, we encourage you to watch this brief YouTube video: Our Belief Statements. This will give you insight into the principles that guide our work and our commitment to fostering an inclusive environment.

Red Ventures is an equal opportunity employer that does not discriminate against any employee or applicant because of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or any other basis protected by law. Employment at Red Ventures is based solely on a person's merit and qualifications. 

We are committed to providing equal employment opportunities to qualified individuals with disabilities. This includes providing reasonable accommodation where appropriate. Should you require a reasonable accommodation to apply or participate in the job application or interview process, please contact accommodation@redventures.com. 

If you are based in California, we encourage you to read this important information for California residents linked here.

At Red Ventures, we believe in real human connection. That’s why we do not hire someone through text, social media, or email only. As part of the hiring process, you should expect live conversations with RV teammates before any offer is made. Also, keep an eye on the sender: we only use official @redventures.com email addresses at the portfolio level or business specific email addresses (e.g., @thepointsguy.com), not ones like “redventurescareer.com.” We will never ask candidates to send money, buy equipment, or share financial account info during your journey with us. You can always find our open roles on redventures.com— if you receive a message that seems suspicious, please use redventures.com to verify the opportunity.

For more, the U.S. Federal Trade Commission has published helpful articles to help individuals learn more about protecting themselves from recruiter scams. If you think you’ve been targeted, feel free to report it to your local authorities. Stay safe out there!

This role is not open to visa sponsorship or transfer of visa sponsorship including those on H1-B, F-1, OPT, STEM-OPT, or TN visa, nor is it available to work corp-to-corp.

This role requires a hybrid schedule and will be based in our South Charlotte, NC or New York, NY office (Tuesday through Thursday) and optional remote days on Mondays and Fridays each week.

Our RV Growth and Transformation team is seeking a Director of Agentic Digital Operations to serve as a strategic operator and transformation leader at the intersection of AI, digital experience, and business operations.

In this role, you’ll work with RV senior leaders and partner with Fortune 500 clients to drive growth across their digital experiences while designing and deploying AI-powered (agentic) systems that enable broader business transformation.

You will own the overall strategy development, system and workflow design, roadmap definition, enablement, and ongoing operation of client partnerships. You will operate across cross-functional groups (including agentic workforce, data science / AI, compliance, creative, and engineering), with the ability to think at the enterprise level while working deeply in systems, data, and execution.

Travel to partner locations is an expected component of this role to support relationship management and business objectives.

What You'll Do:

• Operate as an owner across the full lifecycle, from strategy formation to system design, deployment, and operational execution, defining vision, pressure-testing with data, and delivering measurable business outcomes.
• Translate strategic objectives into scalable, production-grade workflows and system designs, including:
  • Multi-step, event-driven processes
  • API integrations across internal and third-party systems
  • AI-powered decisioning (e.g., routing, scoring, prioritization)
• Architect and deploy agentic workflows that combine:
  • LLM-powered reasoning (e.g., OpenAI, Anthropic)
  • Retrieval systems (structured and unstructured data, RAG)
  • Tool execution via APIs (e.g., CRM updates, content generation, customer interactions)
• Identify and deploy AI-native workflows across the workstreams, embedding them into our joint operations complying with industry and client specific regulations. Improving our speed to market, client revenue growth, insight generation and efficiency.
• Define and manage quantifiable KPIs, tying them to P&L outcomes to build business cases for new initiatives and strategies.
• Establish and iterate on evaluation and monitoring frameworks for AI systems, including:
  • Accuracy and task success rates
  • Latency and cost optimization (LLM/API usage)
  • Reliability, fallback logic, and observability
• Leverage data to understand user behavior and system performance, using SQL, BI tools, and/or Python to uncover insights and inform both strategy and system improvements.
• Operate with agility—continuously pivoting and refining systems and strategies as new data, model capabilities, and business needs emerge.
• Shape narratives and own key communication channels with senior leaders, translating complex system performance and data into clear business insights and strategic recommendations.
• Build strong, trust-based relationships with client stakeholders by understanding their goals and clearly communicating system designs, roadmaps, and performance outcomes.
• Support RVGT’s broader business development efforts by identifying opportunities to expand and deepen client engagements through AI-driven transformation.

What We're Looking For:

• 7+ years of experience in digital operations, product, analytics, or technical strategy roles, with a strong track record of driving measurable business outcomes. Financial services experience preferred.
• Demonstrated experience designing and deploying AI-powered or automated workflows in production environments, including systems that:
  • Make decisions (not just trigger actions)
  • Integrate multiple data sources and APIs
  • Execute multi-step processes across tools and platforms
• Proven track record of leading large-scale technology and/or operational initiatives, from concept through deployment and optimization.
• Strong understanding of agentic systems and modern AI architectures, including:
  • LLM integrations (e.g., OpenAI, Anthropic)
  • Retrieval-augmented generation (RAG)
• Experience working with API-driven systems and cross-platform integrations, in close partnership with engineering teams.
• Ability to translate ambiguous business problems into structured, scalable system designs and workflows.
• Strong analytical capabilities, including experience:
  • Querying data with SQL
  • Building visualizations in BI tools (Looker, Tableau, Power BI)
  • Using data to drive decision-making and system optimization
  • Python experience is a plus
• Deep experience defining and managing KPIs tied to business performance, including acquisition, engagement, retention, and revenue outcomes.
• Proven ability to operate in ambiguous, fast-paced environments, creating structure and driving execution.

Show Us Your Work

We care about what you’ve built. In your application, please share GitHub repos, demos, writeups, or anything that shows your approach to AI-native development. Side projects, open-source contributions, and technical blog posts all count.

Compensation:

This range reflects total cash compensation, which may include base salary only or base salary plus target bonus, depending on the role. Where eligible, equity may also be offered separately and not included below. Actual compensation varies based on location, experience, and qualifications.

• Total Cash Compensation Range: $122,000 - 183,000 + bonus + potential equity

*New York City Total Cash Compensation Range: $152,000 - 228,000 + bonus + potential equity

Additionally, the following benefits are provided by Red Ventures, subject to eligibility requirements.

• Health Insurance Coverage (medical, dental, and vision)
• Life Insurance
• Short and Long-Term Disability Insurance
• Flexible Spending Accounts
• Holiday Pay
• 401(k) with match
• Employee Assistance Program
• Paid Parental Bonding Benefit Program
• Flexible Paid Time Off (PTO): We believe time to rest and recharge is essential.  That’s why we offer a generous and flexible PTO policy.  Full-time employees accrue 20 days of PTO for a full calendar year annually, with an increase to 25 days after five years of service.

Who We Are:

Red Ventures is a global portfolio of high-growth companies — spanning several U.S. businesses, a joint venture in the health services industry, and strategic investments in Europe. Their businesses include The Points Guy, Lonely Planet, Bankrate, the Allconnect Platform, RV Home Client Growth, RV Growth & Transformation, Sage Home Loans Corporation, and more. Across the portfolio, Red Ventures businesses deliver seamless digital experiences for consumers, help Fortune 100 clients solve large-scale digital growth challenges, and create world-class experiences and opportunities for employees. Learn more at redventures.com and follow @RedVentures on LinkedIn and Instagram.

At Red Ventures, we believe diverse, inclusive teams are better. To help you better understand our core values and beliefs, we encourage you to watch this brief YouTube video: Our Belief Statements. This will give you insight into the principles that guide our work and our commitment to fostering an inclusive environment.

 We offer competitive salaries and a comprehensive benefits program for full-time employees, including medical, dental and vision coverage, paid time off, life insurance, disability coverage, employee assistance program, 401(k) plan and a paid parental leave program.

Red Ventures is an equal opportunity employer that does not discriminate against any employee or applicant because of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or any other basis protected by law. Employment at Red Ventures is based solely on a person's merit and qualifications. 

We are committed to providing equal employment opportunities to qualified individuals with disabilities. This includes providing reasonable accommodation where appropriate. Should you require a reasonable accommodation to apply or participate in the job application or interview process, please contact accommodation@redventures.com. 

If you are based in California, we encourage you to read this important information for California residents linked here.

At Red Ventures, we believe in real human connection. That’s why we do not hire someone through text, social media, or email only. As part of the hiring process, you should expect live conversations with RV teammates before any offer is made. Also, keep an eye on the sender: we only use official @redventures.com email addresses at the portfolio level or business specific email addresses (e.g., @thepointsguy.com), not ones like “redventurescareer.com.” We will never ask candidates to send money, buy equipment, or share financial account info during your journey with us. You can always find our open roles on redventures.com— if you receive a message that seems suspicious, please use redventures.com to verify the opportunity.

For more, the U.S. Federal Trade Commission has published helpful articles to help individuals learn more about protecting themselves from recruiter scams. If you think you’ve been targeted, feel free to report it to your local authorities. Stay safe out there!

#LI-HYBRID

This role is not open to visa sponsorship or transfer of visa sponsorship including those on H1-B, F-1, OPT, STEM-OPT, or TN visa, nor is it available to work corp-to-corp.

This role requires a hybrid schedule and will be based in our South Charlotte, NC or New York, NY office (Tuesday through Thursday) and optional remote days on Mondays and Fridays each week.

Red Ventures Growth and Transformation partners with financial institutions to build digital products, customer platforms, and marketing technology solutions that drive acquisition, deepening, and retention. 

Red Ventures is looking for a technically strong, growth-minded Engineering Manager to lead a client-facing engineering team within our Banking Client Services organization. You’ll own the engineering delivery and site operations for a financial services’ web presence, leading a small team today with a clear path to growth as the client partnership expands.

What sets this role apart: you’ll operate at the intersection of client-facing engineering leadership and modern AI-augmented workflows. Our teams are actively integrating agentic tooling and automation into how we code, manage tickets, maintain compliance, and solve problems alongside our business and data science partners. We’re looking for someone who is energized by this shift and ready to lead a team through it.

This role reports to the Director of Engineering and will serve as the technical lead on client engagements when needed, with the Director’s support. The ideal candidate has strong communication instincts and the desire to grow into an increasingly senior client-facing leadership role over time.

Travel to partner locations is an expected component of this role to support relationship management and business objectives.

Curious how Growth and Transformation fits into Red Ventures? Click here. 

What You’ll Do:

Team & Client Leadership

• Lead a team of software engineers responsible for the engineering delivery and site operations of a financial services web platform.
• Serve as the technical lead on client calls and escalations, communicating complex technical topics clearly to both technical and non-technical stakeholders.
• Collaborate with designers, customer experience leads, business stakeholders, and leadership to deliver high-quality solutions that strengthen client trust.
• Position engineers for success through coaching, mentorship, regular feedback, and personal development planning.

AI & Process Modernization

• Champion the adoption and effective use of agentic workflows and AI-assisted tooling for coding, ticket management, compliance, and engineering process improvement.
• Leverage internally-built automation and AI tooling to increase team efficiency, reduce manual toil, and improve delivery quality.
• Partner with business and data science teams to identify and implement AI-driven solutions to operational and client-facing problems.
• Stay current with emerging AI/ML tooling for software development (IDE integrations, CLI agents, code review automation) and evaluate their fit for the team.

Site Operations & Engineering Excellence

• Drive SRE best practices: observability, incident response, reliability, and operational maturity for client-facing web properties.
• Improve engineering processes, CI/CD pipelines, code quality, and testing practices across the team.
• Demonstrate project and roadmap planning skills, balancing client commitments with operational health and team investment.

What We’re Looking For:

Leadership & Communication

• Experience managing and mentoring software engineers, including coaching, delivering feedback, and supporting career growth.
• Strong verbal and written communication skills with the ability to translate technical concepts for non-technical audiences, including client stakeholders.
• Skills in managing team dynamics, navigating conflict constructively, and building a collaborative, psychologically safe environment.
• Experience collaborating across functions: design, marketing, data science, and business partners to align on priorities and deliver outcomes.
• Comfort operating as a technical lead on client-facing calls and escalations with leadership support.
• 3+ years of engineering management experience

Software Engineering

• Proficiency in web development languages and frameworks (e.g., JavaScript/TypeScript, HTML/CSS, React, Node.js).
• Understanding of web application architecture: client-server models, RESTful services, and microservices.
• Strong emphasis on code quality: code reviews, testing strategies (unit, integration, end-to-end), and engineering best practices.
• Experience with Agile/Scrum methodologies and managing delivery through sprints and iterative planning.
• Familiarity with CI/CD pipelines and deployment tooling (e.g., Harness, GitHub Actions).

AI Fluency & Automation Mindset

• Demonstrated comfort with AI-assisted development tools (e.g., GitHub Copilot, Cursor, Claude, or similar IDE/CLI integrations).
• Familiarity with agentic workflows or automation frameworks used to streamline engineering, compliance, or operational processes.
• A proactive mindset toward identifying opportunities to apply AI and automation to reduce toil and improve outcomes.
• Willingness to experiment, evaluate new tooling, and lead a team through adoption of emerging AI capabilities.

Data, Accessibility & Security

• Understanding of web analytics tools (e.g., Google Analytics, Mixpanel) and the ability to use data to inform engineering decisions.
• Familiarity with databases (SQL and NoSQL) and their integration with web applications.
• Knowledge of WCAG accessibility standards and experience implementing accessibility testing practices.
• Familiarity with process and controls required in SOC2 operations. Demonstrated experience leading in SOC2 environments preferred.  
• Understanding of web security principles (OWASP guidelines) and data handling regulations (e.g., GDPR, CCPA), particularly important in a financial services context.

Compensation:

This range reflects total cash compensation, which may include base salary only or base salary plus target bonus, depending on the role. Where eligible, equity may also be offered separately and not included below. Actual compensation varies based on location, experience, and qualifications.

• Total Cash Compensation Range
  • Charlotte, NC Hybrid Compensation Range: $130,000 - $210,000 per year 
  • New York, NY Hybrid Compensation Range: $162,500- $262,500 per year  

Additionally, the following benefits are provided by Red Ventures, subject to eligibility requirements.

• Health Insurance Coverage (medical, dental, and vision)
• Life Insurance
• Short and Long-Term Disability Insurance
• Flexible Spending Accounts
• Holiday Pay
• 401(k) with match
• Employee Assistance Program
• Paid Parental Bonding Benefit Program
• Flexible Paid Time Off (PTO): We believe time to rest and recharge is essential.  That’s why we offer a generous and flexible PTO policy.  Full-time employees accrue 20 days of PTO for a full calendar year annually, with an increase to 25 days after five years of service.

Who We Are:

Red Ventures is a global portfolio of high-growth companies — spanning several U.S. businesses, a joint venture in the health services industry, and strategic investments in Europe. Their businesses include The Points Guy, Lonely Planet, Bankrate, the Allconnect Platform, RV Home Client Growth, RV Growth & Transformation, Sage Home Loans Corporation, and more. Across the portfolio, Red Ventures businesses deliver seamless digital experiences for consumers, help Fortune 100 clients solve large-scale digital growth challenges, and create world-class experiences and opportunities for employees. Learn more at redventures.com and follow @RedVentures on LinkedIn and Instagram.

At Red Ventures, we believe diverse, inclusive teams are better. To help you better understand our core values and beliefs, we encourage you to watch this brief YouTube video: Our Belief Statements. This will give you insight into the principles that guide our work and our commitment to fostering an inclusive environment.

 We offer competitive salaries and a comprehensive benefits program for full-time employees, including medical, dental and vision coverage, paid time off, life insurance, disability coverage, employee assistance program, 401(k) plan and a paid parental leave program.

Red Ventures is an equal opportunity employer that does not discriminate against any employee or applicant because of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or any other basis protected by law. Employment at Red Ventures is based solely on a person's merit and qualifications. 

We are committed to providing equal employment opportunities to qualified individuals with disabilities. This includes providing reasonable accommodation where appropriate. Should you require a reasonable accommodation to apply or participate in the job application or interview process, please contact accommodation@redventures.com. 

If you are based in California, we encourage you to read this important information for California residents linked here.

At Red Ventures, we believe in real human connection. That’s why we do not hire someone through text, social media, or email only. As part of the hiring process, you should expect live conversations with RV teammates before any offer is made. Also, keep an eye on the sender: we only use official @redventures.com email addresses at the portfolio level or business specific email addresses (e.g., @thepointsguy.com), not ones like “redventurescareer.com.” We will never ask candidates to send money, buy equipment, or share financial account info during your journey with us. You can always find our open roles on redventures.com— if you receive a message that seems suspicious, please use redventures.com to verify the opportunity.

For more, the U.S. Federal Trade Commission has published helpful articles to help individuals learn more about protecting themselves from recruiter scams. If you think you’ve been targeted, feel free to report it to your local authorities. Stay safe out there!

#LI-KS1 #LI-HYBRID

This role requires a hybrid schedule and will be based in our Fort Mill, SC Headquarters (Monday through Thursday) and work fully remotely on Fridays each week.

This role is not open to visa sponsorship or transfer of visa sponsorship including those on H1-B, F-1, OPT, STEM-OPT, or TN visa, nor is it available to work corp-to-corp.

We’re looking for an analytical, innovative paid media talent to help us scale customer acquisition efforts for a Fortune 50 client in the telecommunications industry. This role will focus on launching new campaigns, optimizing performance to drive customer growth, and communicating the performance story with our partners.

Curious how Home fits into Red Ventures? Click here.

What You’ll Do

• Own and optimize paid media campaigns to drive customer acquisition at scale.
• Launch new campaigns and initiatives aligned with partner goals, testing new strategies to improve efficiency and grow customer acquisition.
• Continuously analyze performance data, surfacing actionable recommendations to improve campaign efficiency and profitability.
• Translate complex performance data into clear, compelling insights that tell the performance story to both internal stakeholders and external partners.
• Leverage analytical tools such as SQL, Tableau, Python, LLMs, Hightouch, and Google Tag Manager to monitor, understand, and optimize paid media performance, attribution, and incrementality.
• Continuously iterate through experimentation, rigorously leveraging A/B and multivariate testing, to drive incremental improvements across core KPIs.
• Collaborate cross-functionally with creative, engineering, and customer experience teams to optimize the end-to-end user journey—from impression to conversion.
• Maintain and grow best-in-class paid media practices, staying current on product innovations and new strategies by building relationships with vendors.

What We’re Looking For

• Strong analytical and data-driven mindset with a passion for performance marketing and growth economics.
• Curiosity demonstrated through experience proactively pressure-testing best practices via structured experimentation, translating test insights into strategic roadmaps.
• Advanced excel skills and preferably SQL experience, with familiarity in data visualization tools such as Tableau or Looker.
• Prefer demonstrated experience (1-3 years) executing paid media strategy and performance for high-volume or complex acquisition programs.
• Experience navigating attribution, incrementality, and measurement bias, while maintaining execution and optimization velocity. 
• Experience working with external partners, vendors, or client-facing stakeholders is a plus, including the ability to communicate strategy and performance clearly.
• Desire to work hands-on in an entrepreneurial, performance-driven, analytically rigorous environment.

Compensation:

This range reflects total cash compensation, which may include base salary only or base salary plus target bonus, depending on the role. Where eligible, equity may also be offered separately and not included below. Actual compensation varies based on location, experience, and qualifications.

• Total Cash Compensation Range: $80,000 – $100,000 per year

Additionally, the following benefits are provided by Red Ventures, subject to eligibility requirements.

• Health Insurance Coverage (medical, dental, and vision)
• Life Insurance
• Short and Long-Term Disability Insurance
• Flexible Spending Accounts
• Holiday Pay
• 401(k) with match
• Employee Assistance Program
• Paid Parental Bonding Benefit Program
• Flexible Paid Time Off (PTO): We believe time to rest and recharge is essential.  That’s why we offer a generous and flexible PTO policy.  Full-time employees accrue 20 days of PTO for a full calendar year annually, with an increase to 25 days after five years of service.

Who We Are:

Red Ventures is a global portfolio of high-growth companies — spanning several U.S. businesses, a joint venture in the health services industry, and strategic investments in Europe. Their businesses include The Points Guy, Lonely Planet, Bankrate, the Allconnect Platform, RV Home Client Growth, RV Growth & Transformation, Sage Home Loans Corporation, and more. Across the portfolio, Red Ventures businesses deliver seamless digital experiences for consumers, help Fortune 100 clients solve large-scale digital growth challenges, and create world-class experiences and opportunities for employees. Learn more at redventures.com and follow @RedVentures on LinkedIn and Instagram.

At Red Ventures, we believe diverse, inclusive teams are better. To help you better understand our core values and beliefs, we encourage you to watch this brief YouTube video: Our Belief Statements. This will give you insight into the principles that guide our work and our commitment to fostering an inclusive environment.

Red Ventures is an equal opportunity employer that does not discriminate against any employee or applicant because of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or any other basis protected by law. Employment at Red Ventures is based solely on a person's merit and qualifications. 

We are committed to providing equal employment opportunities to qualified individuals with disabilities. This includes providing reasonable accommodation where appropriate. Should you require a reasonable accommodation to apply or participate in the job application or interview process, please contact accommodation@redventures.com. 

If you are based in California, we encourage you to read this important information for California residents linked here.

At Red Ventures, we believe in real human connection. That’s why we do not hire someone through text, social media, or email only. As part of the hiring process, you should expect live conversations with RV teammates before any offer is made. Also, keep an eye on the sender: we only use official @redventures.com email addresses at the portfolio level or business specific email addresses (e.g., @thepointsguy.com), not ones like “redventurescareer.com.” We will never ask candidates to send money, buy equipment, or share financial account info during your journey with us. You can always find our open roles on redventures.com— if you receive a message that seems suspicious, please use redventures.com to verify the opportunity.

For more, the U.S. Federal Trade Commission has published helpful articles to help individuals learn more about protecting themselves from recruiter scams. If you think you’ve been targeted, feel free to report it to your local authorities. Stay safe out there!

This role requires a hybrid schedule and will be based in our Fort Mill, SC Headquarters (Monday through Thursday) and work fully remotely on Fridays each week.

This role is not open to visa sponsorship or transfer of visa sponsorship including those on H1-B, F-1, OPT, STEM-OPT, or TN visa, nor is it available to work corp-to-corp.

Are you passionate about paid search and scaling businesses through performance-driven marketing? We’re looking for analytical, innovative paid media talent to help us grow our Energy business by optimizing paid search accounts for one of the largest energy brands in Texas. You’ll focus on launching new campaigns, optimizing performance to drive growth, and communicating the performance story directly to our partners.

Curious how Energy fits into Red Ventures? Click here.

What You’ll Do

• Own and optimize paid search campaigns to drive customer acquisition and retention at scale.
• Launch new campaigns and initiatives aligned with partner goals, testing new strategies to improve reach, efficiency, and ROI.
• Continuously analyze performance data, providing actionable recommendations to improve campaign efficiency and profitability.
• Translate complex performance data into clear, compelling insights that tell the performance story to both internal stakeholders and external partners.
• Leverage analytical tools such as SQL, LLMs, Hightouch, and Python to monitor, understand, and optimize paid search tracking, attribution, and incrementality.
• Collaborate cross-functionally with product, analytics, and customer experience teams to optimize the end-to-end user journey—from click to conversion.
• Maintain best-in-class paid search practices, staying current on trends, innovations, and competitive dynamics in the energy and PPC landscapes.
  
  

What We’re Looking For

• Experience: 2–5 years of data-driven marketing experience, with a focus on paid search (SEM) and performance optimization.
• Analytical Mindset: Strong analytical background with advanced SQL skills; comfortable working with complex datasets to uncover insights and optimize campaigns.
• Industry Interest: Passion for the energy industry and understanding of customer acquisition dynamics within regulated or competitive markets.
• Technical Skills: Experience using data pipelines and analytics tools (e.g., Hightouch, Python) to analyze and enhance campaign performance.
• Communication: Exceptional ability to distill complex performance data into simple, compelling narratives for partners and leadership teams.
• Self-Starter: Someone who thrives in a fast-paced, evolving environment, proactively identifying opportunities and driving measurable results.
• Leadership Potential: Experience mentoring junior talent or desire to grow into a leadership role as the Energy paid media team expands.

Compensation: 

This range reflects total cash compensation, which may include base salary only or base salary plus target bonus, depending on the role. Where eligible, equity may also be offered separately and not included below. Actual compensation varies based on location, experience, and qualifications.

• Total Cash Compensation Range: $100,000 - 130,000 per year

Additionally, the following benefits are provided by Red Ventures, subject to eligibility requirements.

• Health Insurance Coverage (medical, dental, and vision)
• Life Insurance
• Short and Long-Term Disability Insurance
• Flexible Spending Accounts
• Holiday Pay
• 401(k) with match
• Employee Assistance Program
• Paid Parental Bonding Benefit Program
• Flexible Paid Time Off (PTO): We believe time to rest and recharge is essential.  That’s why we offer a generous and flexible PTO policy.  Full-time employees accrue 20 days of PTO for a full calendar year annually, with an increase to 25 days after five years of service.

Who We Are:

Founded in 2000, Red Ventures (RV) is home to a diverse portfolio of industry-leading brands and businesses, strategic partnerships and proprietary technology, including Bankrate, Lonely Planet, The Points Guy, BestColleges and more. Together, RV helps millions of people worldwide make life’s most important decisions, accelerates digital adaptation, and innovates the online consumer experience by improving every step of the consumer journey from first discovery of information, throughout the decision-making process, to transactions. Headquartered south of Charlotte, NC, Red Ventures employs thousands of people across the US and Puerto Rico, with international offices in the UK and Brazil. For more information, visit https://redventures.com and follow @RedVentures on social platforms.

At Red Ventures, we believe diverse, inclusive teams are better. To help you better understand our core values and beliefs, we encourage you to watch this brief YouTube video: Our Belief Statements. This will give you insight into the principles that guide our work and our commitment to fostering an inclusive environment.

 We offer competitive salaries and a comprehensive benefits program for full-time employees, including medical, dental and vision coverage, paid time off, life insurance, disability coverage, employee assistance program, 401(k) plan and a paid parental leave program.

Red Ventures is an equal opportunity employer that does not discriminate against any employee or applicant because of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or any other basis protected by law. Employment at Red Ventures is based solely on a person's merit and qualifications. 

We are committed to providing equal employment opportunities to qualified individuals with disabilities. This includes providing reasonable accommodation where appropriate. Should you require a reasonable accommodation to apply or participate in the job application or interview process, please contact accommodation@redventures.com. 

If you are based in California, we encourage you to read this important information for California residents linked here.

At Red Ventures, we believe in real human connection. That’s why we do not hire someone through text, social media, or email only. As part of the hiring process, you should expect live conversations with RV teammates before any offer is made. Also, keep an eye on the sender: we only use official @redventures.com email addresses at the portfolio level or business specific email addresses (e.g., @thepointsguy.com), not ones like “redventurescareer.com.” We will never ask candidates to send money, buy equipment, or share financial account info during your journey with us. You can always find our open roles on redventures.com— if you receive a message that seems suspicious, please use redventures.com to verify the opportunity.

For more, the U.S. Federal Trade Commission has published helpful articles to help individuals learn more about protecting themselves from recruiter scams. If you think you’ve been targeted, feel free to report it to your local authorities. Stay safe out there!

Company Overview

We are the better way to work in finance. As private equity’s value creation partner, we sit at the heart of PE—where sponsors and CFOs meet. Through financial consulting rooted in data, technology, and AI, we help clients drive value—supporting the office of the CFO to drive end-to-end value creation.

If you crave challenging work and are looking to grow, come solve complex issues alongside 1,600+ finance & technology experts in a supportive, collaborative environment.

Backed by premier private equity firms and headquartered in New York with 11 offices around the globe, we are a high-growth, entrepreneurial firm looking for people who want to be part of building something great. Come make your mark. 

Data & Analytics

Accordion's Data & Analytics (D&A) team offers cutting-edge, intelligent solutions to a global clientele, leveraging a blend of domain knowledge, sophisticated technology tools, and deep analytics capabilities to tackle complex business challenges.

We partner with Private Equity clients and their Portfolio Companies across diverse sectors, including Retail, CPG, Healthcare, Media & Entertainment, Technology, and Logistics.

We deliver data and analytical solutions designed to streamline reporting capabilities and enhance business insights across vast and complex data sets ranging from Sales, Operations, Marketing, Pricing, Customer Strategies, and more.

This role can be based in any of our US office locations and is a hybrid role with the flexibility to work remotely 2 days a week. Ideal candidates should be local to the desired location.

This position is not eligible for immigration sponsorship.

About the Role and You

We're looking for a rare combination: a data scientist who thinks like a strategist and a strategist who speaks fluent data. You fall in love with problems and quantify complex situations using math. This isn't a role about building models in isolation—it's about transforming how a business makes decisions, identifies opportunities, and drives growth. You'll be equal parts analyst, advisor, and architect of our strategic direction.

What You'll Do

You'll sit at the intersection of data and strategy, turning complex business challenges into quantifiable opportunities. This means diving deep into our numbers to surface insights that others miss, then translating those insights into actionable growth strategies. You'll work directly with leadership to shape major business decisions, from market expansion and pricing strategy to resource allocation and competitive positioning.
Your day-to-day will involve identifying the right questions to ask before anyone else thinks to ask them, building the analytical frameworks to answer those questions, and presenting recommendations that fundamentally shift how we operate. You'll own strategic initiatives from conception through execution, measuring impact and iterating as you go. You’ll travel to client sites as needed, leading AI assessment and Strategy Engagements.

What We're Looking For

The Strategic Mindset: You naturally think several moves ahead. You understand business models, competitive dynamics, and growth levers. You can walk into a room with executives and hold your own in discussions about market strategy, unit economics, and long-term planning. You've seen how businesses succeed and fail, and you know how to spot the difference.
The Technical Depth: You're genuinely strong in quantitative methods—statistics, predictive modeling, optimization, experimental design. You can wrangle messy data, build robust analyses, and know when a sophisticated model is needed versus when a simple calculation will do. Python, R, SQL are still in your wheelhouse.
The Translation Layer: You can explain complex analytical concepts to non-technical stakeholders without dumbing them down. You know how to build conviction around data-driven recommendations and can defend your methodology when challenged. You make the quantitative accessible and actionable.
The Business Acumen: You understand P&Ls, growth metrics, customer economics, and operational levers. You've worked closely enough with business teams to know what keeps them up at night and how your analyses can help them sleep better.

Requirements

• 5+ years of experience in analytical roles with increasing strategic responsibility
• Strong foundation in statistics, machine learning, and quantitative analysis
• Demonstrated experience influencing business strategy through data
• Track record of identifying and driving growth opportunities
• Excellent communication skills with technical and executive audiences
• Proficiency in modern data science tools and languages
• Understanding of business finance and growth frameworks

Ideal Background

You might come from management consulting with deep analytical chops, strategic roles at high-growth companies, corporate strategy teams with hands-on data work, or data science roles where you've grown into strategic advisory. What matters most is that you've successfully used data to change how businesses operate and grow.

What Success Looks Like

In your first year, you'll have identified three major strategic opportunities we weren't seeing before, built the analytical infrastructure to evaluate them rigorously, and driven at least one to implementation with measurable business impact. You'll have become a trusted advisor to leadership and the person they turn to when facing the company's thorniest strategic questions.

The annual salary for this role ranges from: $145,000 to $195,000 USD + bonus + benefits. Actual compensation packages are determined by evaluating a wide array of factors unique to each candidate, including but not limited to geographic location, skill set, years and depth of experience, education, certifications, cost of labor and internal equity.

Accordion is an Equal Opportunity Employer. We are committed to building a team that represents a variety of backgrounds, perspectives, and skills.  We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical​​​ condition, pregnancy, genetic information, gender, sexual orientation, gender identity or ​expression, veteran status, or any other status protected under federal, state, or local law.

Please note that as per Accordion policy, we do not accept unsolicited resumes from third-party recruiters unless such recruiters are engaged to provide candidates for a specified opening and in alignment with our inclusive diversity values. Any employment agency, person or entity that submits an unsolicited resume does so with the understanding that Accordion will have the right to hire that applicant at its discretion without any fee owed to the submitting employment agency, person or entity.

#LI-BS1

Company Overview

We are the better way to work in finance. As private equity’s value creation partner, we sit at the heart of PE—where sponsors and CFOs meet. Through financial consulting rooted in data, technology, and AI, we help clients drive value—supporting the office of the CFO to drive end-to-end value creation.

If you crave challenging work and are looking to grow, come solve complex issues alongside 1,600+ finance & technology experts in a supportive, collaborative environment.

Backed by premier private equity firms and headquartered in New York with 11 offices around the globe, we are a high-growth, entrepreneurial firm looking for people who want to be part of building something great. Come make your mark. 

Data & Analytics

Accordion's Data & Analytics (D&A) team offers cutting-edge, intelligent solutions to a global clientele, leveraging a blend of domain knowledge, sophisticated technology tools, and deep analytics capabilities to tackle complex business challenges.

We partner with Private Equity clients and their Portfolio Companies across diverse sectors, including Retail, CPG, Healthcare, Media & Entertainment, Technology, and Logistics.

This role can be based in any of our US office locations and is a hybrid role with the flexibility to work remotely 2 days a week. Ideal candidates should be local to the desired location.

This position is not eligible for immigration sponsorship.

Accordion Intelligence Lab

The AI Lab is composed of leading software and AI engineers, designing agentic-AI solutions ahead of the market. Our group builds and operationalizes the AI systems that power Accordion’s consulting capabilities, from agentic architectures and RAG pipelines to evaluation frameworks and production observability.

The Lab works closely with practice leaders to translate research findings into scalable, reliable tools that advance Accordion’s AI-driven value creation work for PE clients and their portfolio companies.

About the Role

We’re looking for experienced AI Engineers to join new AI-augmented delivery pods: purpose-built teams that combine AI engineering, data science, and product management to transform how PE-backed companies run finance and operations.

In this role, you will design and build the AI systems that power client engagements: agentic workflows, RAG pipelines, evaluation frameworks, and production-grade tools that operate in real PE environments. You’ll work directly with clients and cross-functional pod teammates from day one, and you will be expected to ship fast, defend your decisions, and continuously raise the bar on what AI-assisted delivery looks like.

This is a highly technical, hands-on role. We move at sprint pace—not quarter pace. If you want to move quickly, own outcomes end-to-end, and build things that matter in finance, this is the role.

What You’ll Do

• Design and build multi-agent systems and RAG pipelines that automate financial workflows for PE-backed portfolio companies
• Own the full stack from prompt engineering and tool design through deployment and monitoring
• Practice eval-driven development: define how success is measured before you build
• Translate ambiguous client problems into engineering requirements and deliver results in compressed timeframes
• Present and defend architectural decisions to technical and non-technical audiences—including CFOs and PE operators
• Build observability and evaluation infrastructure to continuously improve production AI system quality
• Travel to client site as needed

Success in the First 6 Months

• Work with like-mined AI engineers to ship at least one end-to-end agentic solution in a client engagement, from scoping through production
• Establish evaluation infrastructure for your pod’s systems so that quality is measurable and regressions are caught early
• Demonstrate materially faster delivery cycles because of how you use AI tools—not just that you use them
• Build a reputation within the pod and with clients as someone who can be handed a hard problem and trusted to return a working, defensible solution

What You’ll Bring

• AI tools are woven into how you work daily—you are materially faster because of it, and you can demonstrate that concretely
• 3–8+ years of software engineering experience with a notable portion in AI/ML systems, agent development, or applied LLM engineering
• Hands-on experience building production LLM applications: RAG systems, agentic workflows, tool use, multi-agent orchestration
• Proficiency in Python; experience with LangChain, LangGraph, AutoGen, DSPy, or equivalent orchestration frameworks
• Strong grasp of evaluation methodologies: designing evals, catching regressions, assessing LLM output quality
• Solid data engineering fundamentals: ETL design, SQL/NoSQL, vector databases, streaming or batch pipelines

Nice to Have

• Open-source contributions in the AI/ML space
• Finance or PE domain experience: FP&A, GL data, ERP systems (NetSuite, SAP), or financial workflow automation
• Experience building tools for reuse across multiple clients or in multi-tenant architectures
• Prior experience in consulting, professional services, or client-facing delivery environments

This is a high-velocity environment. Sprints are short, client expectations are high, and we don’t slow down between engagements. If you’ve spent time in large enterprise engineering organizations where velocity is constrained by process, this will feel different.

The people who thrive here are those who find the pace energizing, not exhausting. They ship fast because they’ve internalized good judgment—not because they cut corners. They use AI tools to multiply their output, communicate clearly with non-technical stakeholders, and course-correct quickly when something isn’t working.

The annual salary for this role ranges from: $144,500 to $230,000 USD + significant bonus + benefits. Actual compensation packages are determined by evaluating a wide array of factors unique to each candidate, including but not limited to geographic location, skill set, years and depth of experience, education, certifications, cost of labor and internal equity.

Accordion is an Equal Opportunity Employer. We are committed to building a team that represents a variety of backgrounds, perspectives, and skills.  We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical​​​ condition, pregnancy, genetic information, gender, sexual orientation, gender identity or ​expression, veteran status, or any other status protected under federal, state, or local law.

Please note that as per Accordion policy, we do not accept unsolicited resumes from third-party recruiters unless such recruiters are engaged to provide candidates for a specified opening and in alignment with our inclusive diversity values. Any employment agency, person or entity that submits an unsolicited resume does so with the understanding that Accordion will have the right to hire that applicant at its discretion without any fee owed to the submitting employment agency, person or entity.

#LI-BS1

CPI Security, in Charlotte, NC, is seeking a Salesforce Engineer to be part of our growing IT organization. This is an exciting, hands-on delivery opportunity to implement a broad range of key solutions at a company that has fully embraced the Salesforce platform.  CPI leverages over 16 core components of Salesforce including the Sales, Service, Field Service, CPQ, Marketing, Commerce, and Communities clouds. The ideal person will have extensive experience designing, building, and implementing enterprise features on Salesforce in multi-cloud environments. This is an on-site position that will collaborate and grow within the experience Salesforce team at our HQ in Charlotte, NC.

Key Responsibilities

• Act as a delivery agent for our evolving Salesforce platform, you will be responsible for implementing solutions through the full Software Development Life Cycle (SDLC), including understanding our business processes, identifying opportunities to provide solutions to key gaps, designing, and configuring changes including declarative rules, process automation & other configuration, unit testing, conducting code reviews, and change management
• Be a team player in the strategic optimization and enhancement of multiple Salesforce clouds, with a focus in either Sales or Service along with experience in any of the following: CPQ, Field Service, Communities and/or Commerce Cloud
• Be a contributor in the creation and maintenance of Flows, and in the transition of alternate automation tools such as Workflow Rules and Process Builder
• Act as a Salesforce subject matter expert for CPI, meet with business and IT teams to solve problems through the salesforce platform
• Develop relationships with key business partners and participate in cross-functional teams that address strategic business issues involving the contact center, field operations, marketing, and sales
• Stay current with technological developments within the Salesforce platform, monitoring and planning for the organization to utilize new release functionality as it becomes available
• Promote, and actively participate in, a DevOps culture where the team is expected and empowered to own each aspect of the development, promotion, and operation of their code
• Influence business and technology leaders on creating and promoting change for improving existing business processes, increasing ROI and overall effectiveness using Salesforce and its plugins
• Develop and maintain custom reports, dashboards, validation rules, and workflow automation
• Evaluate and install Salesforce AppExchange components and solutions
• Be able to integrate Salesforce to third party and custom applications through APIs and database connections

Job Requirements/Experience

• 4+ years of experience with these Salesforce solutions: Sales and Service, with a strong desire for at least one of the following Field Service, CPQ, Communities, and Commerce
• Experience in building complex Salesforce solution designs including a working knowledge of:
• Sharing and visibility
• Salesforce platform limits
• Order of execution
• Data storage impacts
• Experience working with existing Salesforce object structure, and architecting custom objects to bring Salesforce solutions from design to implementation
• Deep configuration experience with Flows
• Experience working with the Salesforce Lightning UI and Lightning Web Components
• Experience integrating Salesforce with custom applications and contact center platforms, data warehouses and other enterprise primary platforms
• Experience in DML and SOQL
• Experience with authentication strategies between Salesforce and external systems
• Experience with Agentforce, Digital Engagement, chatbots, Virtual Remote Assistant, and Einstein Next Best Actions is preferred
• Experience with SQL to Salesforce integrations and data patterns
• Excellent oral and written communication skills to effectively deliver messages to a wide range of audiences - from executive to technical
• Innovative and positive team member mindset
• Strong teamwork and interpersonal skills, with the ability to deliver results working independently or in a collaborative environment (agile experience preferred)

What’s In It For You

• Competitive pay and educational assistance
• Great medical, dental, vision, short & long-term disability and life insurance options
• Company paid holidays, floating holiday and paid time off (PTO)
• 401(k) plan with competitive company match
• Paid Volunteer and Charitable Engagement Opportunities
• Birthday and Work Anniversary Rewards
• Enjoy the perks of our amazing facilities, including a state-of-the-art fitness center, onsite café, scenic walking trail, basketball courts, and a full-time Health & Fitness Manager to keep you energized and active

Transform Your Career

We deliver unparalleled opportunities for growth and career advancement. Our dynamic, entrepreneurial culture supports your journey every step of the way.

Embrace new challenges and deliver real value to some of the world’s most influential Fortune 100 brands, growth companies transforming their industries, and mid-market firms that need help navigating the defining moments of their lifecycle. Work side by side with business leaders to solve complex client challenges and make a true impact. Love what you do as part of a diverse organization committed to collaboration and continuous learning.

THE TEAM – CORPORATE PERFORMANCE MANAGEMENT

Team with fast growing companies and well-known enterprises (both privately held and publicly traded) on a variety of transformational corporate performance management (CPM) projects leveraging OneStream XF.  Team with leaders from across Highspring to provide fully integrated services to support clients in the office of the CFO, CAO, and CIO.

Your Impact

• Lead technical aspects of OneStream engagements, including new implementations and optimization efforts, across the full project lifecycle spanning requirements, design, configuration, testing, deployment, and support.
• Team with the leadership of the firm’s CPM practice helping to set and execute strategy, grow the practice, deepen the alliance relationship with OneStream, amplify our center of excellence, and support staffing and recruiting efforts.
• Support business development pursuits and marketing initiatives, including events, conferences, discovery, demonstrations, and proposal efforts.
• Ensure adherence to Highspring's delivery methodology, approach, standards, tools, and templates, while proactively identifying opportunities and developing solutions for continual improvement.
• Educate internal and external audiences on OneStream XF capabilities and best practices.
• Develop team members through coaching, mentorship, career development activities, and technical training.
• Collaborate with other Highspring services (e.g., target operating model, finance transformation, technical accounting, M&A, etc.) to engage as business partner and advisor to our clients.
• Embrace and embody Highspring's culture, client service principles, and guiding principles.

You Are

Someone who is enthusiastic, entrepreneurial, and motivated.  You’re not afraid to think strategically -and- get your hands dirty.  You’re not only concerned with the success of the project, but you’re building positive relationships with clients along the way. You’re shaping expectations and ensuring the standard of work is in line with promises made.  There are a lot of moving pieces, but you’ve got the work ethic to stay on top of it all.

You are a team-builder and problem-solver. You stay updated on new product enhancements.  You know how to use OneStream to creatively design and implement solutions for your client’s unique challenges.  You know that collaboration is key, so you look for ways to source and share best practices.  If there’s a new way to do something that improves outcomes for clients, you’ll find it.

At a minimum, you will have:

• 3+ years of direct, full life cycle experience implementing or optimizing OneStream.
• 5+ addition years of direct, full life cycle experience implementing or optimizing OneStream and/or other market leading CPM solutions (e.g., Oracle EPM Cloud, Oracle Hyperion, etc.).
• Demonstrated ability to develop technical solutions to empower functional business needs.
• 5+ years of relevant professional services experience.
• Strong understanding of the functional business processes that CPM enables including close, consolidation, reporting, planning, budgeting, and forecasting.
• Strong perspective on CPM best practices.
• Experience with data integration, conversions, and interfaces.
• OneStream business rules and/or .NET and/or VBA and/or SQL experience.
• Experience managing projects, including responsibility for scope, schedule, budget, resource management.
• Proven ability to lead, motivate, and build teams that deliver services and solutions that surpass client expectations.
• Flexibility to travel up to 25%.

Preferably, you will have:

• Bachelor’s and/or graduate degree in finance, accounting, business administration, information systems, IT, or related field.
• Prior functional, industry experience in corporate accounting or financial planning & analysis (FP&A).
• OneStream Certified Professional (OCP) lead architect certification.
• CPA, PMP, CSM, or Six Sigma certifications.

Location

This role will be a based out of Charlotte, Boston, or New York City.

Reporting

This position will report to our Principal Product Manager.

Summary of Role

This is a technical data PM role on the Platform Product team. This is a great opportunity to build a new product line while getting industry expertise from the core business. You’ll lead a team delivering new data products and an AI-first platform. This is a hands-on role that requires fluency with data, experience building enterprise-grade APIs, and strategic ownership of how the product grows to unlock new customers and use cases. We’re looking for a PM that has the technical depth and vision to scale an AI-first platform, defining and implementing evaluations, and building effective HITL processes. You’ll join a cross functional team with deep energy data experience and partner with stakeholders who are passionate about clean energy. 

Strategic & Tactical

• Iterate and scale 0-1 platform products, data schema, and architecture. 
• Create intuitive tools to allow users to explore and interpret energy data and to enable effective HITL workflows.
• Being highly detail-oriented will be critical as you synthesize fragmented consumer energy data and local context into insights that bring clarity to your team.
• Define what great looks like for your teams, measure it, and continuously raise the quality bar for our models, workflows, and data. 
• Develop a deep understanding of what our customers, businesses, and tech teams need and be their advocate. For this role, you’ll need to learn the ins and outs of the residential energy market and the ecosystem of businesses that make up the industry. 
• Proactively communicate. Make sure your external customers and stakeholders are heard and have clear expectations of what you’re delivering. 
• Efficiently manage your team with a bias for action. You’ll implement/run processes that help your team deliver quality at speed. 
• Lead prioritization and planning efforts. You’ll craft OKRs, a roadmap, and determine what your teams do (and don’t do). 

Qualifications

• 5-8 years of product management experience, working with AI systems, data platforms, or ML teams. 
• You’ve implemented agentic AI systems and understand how to evaluate nondeterministic products.  
• You have built full stack products and know how to best leverage AI prototyping and coding tools to learn faster. 
• Best idea wins mentality - you foster debate and drive your team to focus on the most impactful outcomes.
• Data fluency - quantitative rigor and logic are foundational to how you work. You regularly use SQL et al. to inform your decisions and measure success. You have built algorithm-based products.
• Strong writing and communication skills - you write clear, persuasive PRDs, vision docs, and detailed execution plans. You keep stakeholders bought in and influence senior stakeholders
• Scalability & Performance Optimization - experience in identifying, measuring, and addressing performance bottlenecks in data systems and designing scalable platforms.
• Growth mindset with a bias toward action, experimentation, and continuous improvement.

 Employment is contingent upon the successful completion of a background check. 

Location

This position will be based in Charlotte, NC.

Reporting

This position will report to the Principal Product Manager.

Summary of Role

Palmetto's device data and performance platform is the system of record for how we track, understand, and optimize the performance of hundreds of thousands of solar, battery, and emerging clean energy assets in the field. As the Senior Product Manager for Device Data & Performance, you will own the strategic direction of a platform that sits at the center of Palmetto's operations, serving internal business units, field technicians, OEM partners, financial stakeholders, and homeowners.

This is a uniquely cross-functional role. You will define how Palmetto connects with hardware manufacturers through integration partnerships, shape the data models that power performance monitoring and alerting, and build the workflows that enable our field service and asset management teams to act on what the data reveals. You will need equal parts strategic vision, strong execution instincts, and the curiosity to go deep on hardware — from the solar inverters and batteries we monitor today to the HVAC systems and other energy-efficient assets we are expanding into tomorrow.

Palmetto's device data and performance platform is still being shaped. You will not be inheriting a finished product — you will be defining what it becomes. That means real ownership, real ambiguity, and a real opportunity to build something that matters at the core of Palmetto's clean energy mission.

You'll collaborate across Asset Management, Field Service, Operations, Customer Support, Finance, and Engineering — making this one of the most relationship-intensive and high-visibility PM roles at Palmetto. The ideal candidate thrives at the intersection of data, hardware, and cross-functional influence.

Strategic & Tactical

Data Ingestion & OEM Integration Architecture

• Own the strategy for how Palmetto ingests device data from a diverse and growing portfolio of OEM partners — solar inverters, batteries, HVAC systems, and emerging asset types — understanding that no two manufacturers deliver data the same way.
• Develop deep fluency in push vs. pull integration patterns and define when each is appropriate — whether that means polling a manufacturer API on a schedule, receiving real-time webhooks, or negotiating direct data feed agreements that give Palmetto better signal fidelity.
• Lead integration negotiations alongside legal and business stakeholders, shaping data access terms, rate limits, signal coverage, and SLA commitments that maximize what the platform can do downstream.
• Build a scalable integration framework that makes onboarding new OEMs repeatable and efficient — reducing the one-off engineering effort that comes with each new hardware partnership.

Data Transformation & Platform Schema

• Own the data transformation layer — defining how raw, heterogeneous device signals get normalized into a clean, consistent schema that every internal team can rely on without needing to understand the quirks of each OEM's data format.
• Design and maintain standardized data models and API response contracts that make the platform easy to consume — clear field definitions, predictable structures, and versioning practices that protect downstream teams when things change.
• Partner with engineering to optimize pipeline reliability, ingestion latency, and data quality — ensuring that the data foundation is trustworthy enough for other teams to build business logic on top of with confidence.
• Define and enforce data quality standards, SLAs, and alerting thresholds that surface problems before they cascade into downstream errors for operations, finance, or consumers.

Platform Empowerment & Self-Service

• Design the platform not just as a product you own, but as an infrastructure other teams can actively use and extend — establishing contribution patterns, documentation standards, and guardrails that let teams like Asset Management and Consumer add to the platform without creating technical debt.
• Build self-service capabilities that reduce dependency on your engineering team for routine data access — enabling other product and ops teams to query, filter, and act on device data through well-designed interfaces and APIs.
• Champion a clear culture: standardized responses, clear contracts between services, and shared tooling that makes the platform feel like a foundation — not a black box.
• Act as the connective tissue across internal teams, earning influence without authority and driving adoption of platform standards across dotted-line stakeholders who depend on this data to do their jobs.

Performance Monitoring & Alerting

• Define what great looks like for solar and battery performance monitoring — translating raw device data into actionable insights that empower operations, field service, and customer support teams to identify issues and act quickly.
• Drive the evolution of alerting logic from OEM-triggered notifications toward production-based, outcome-driven alerting — reducing false positives, improving dispatch quality, and giving downstream teams the signal clarity they need to apply their own business rules.
• Ensure monitoring coverage expands thoughtfully as new asset types are added — from HVAC systems to future whole-home electrification products — with each new asset class integrated into the same clean schema and alerting framework.

Consumer-Facing Data & Energy Transparency

• Own how device data surfaces to homeowners — ensuring that what the platform captures translates into clear, meaningful experiences that help consumers understand their system's performance.
• Define how production data (e.g. solar energy generated) and consumption data (e.g. home energy usage) are presented together so homeowners can see the full picture of their energy profile — not just that their system is running, but how well it's working for them.
• Partner with the Consumer Experience and Customer Support teams to ensure that data quality, latency, and schema decisions made at the platform level directly support the trust and clarity homeowners need in their day-to-day interactions with Palmetto.

Roadmap, Planning & Execution

• Own the product strategy, OKRs, roadmap, and quarterly planning — making clear, well-reasoned prioritization decisions that balance foundational platform investments with the feature requests that come from every team who depends on this data.
• Embrace and leverage AI to accelerate discovery, compress learning cycles, and improve team productivity — from using AI tools in your own workflow to informing how the platform itself can deliver smarter, more proactive insights.
• Run tight delivery cycles with your engineering team, fostering a culture of transparency, accountability, and continuous improvement.
• Proactively manage stakeholder expectations with written communication that is clear, concise, and decision-ready.

Qualifications

• 7+ years of product management experience, ideally in roles that required managing external integrations, data platforms, or IoT/hardware-connected systems.
• Demonstrated track record of owning integration roadmaps — including defining requirements, working with vendors or external partners, and driving toward favorable technical and contractual outcomes.
• Experience working on monitoring, alerting, or operational intelligence products that feed downstream workflows.
• Background in energy, clean tech, or hardware-adjacent industries is a strong plus; curiosity about how energy hardware works is a must.
• Strategic thinker who can zoom out to define where a platform needs to go over 12–24 months, then zoom in to write precise, actionable requirements for the next sprint.
• Strong project management instincts — comfortable managing complexity, tracking cross-functional dependencies, and keeping multiple workstreams moving simultaneously.
• Data fluency: you use data to inform decisions, validate assumptions, and communicate impact. SQL proficiency or equivalent comfort with data tools is expected.
• Excellent written and verbal communication skills, including the ability to influence senior stakeholders and craft narratives that build alignment across business units.
• Collaborative partner who builds genuine relationships across engineering, operations, field teams, and external vendors.
• Genuinely curious about how things work — you want to understand the hardware, the data pipelines, the alerting logic, and the downstream impact, not just the user-facing interface.
• Entrepreneurial by nature — energized by the opportunity to build something from the ground up, comfortable starting from ambiguity, and motivated by the chance to prove what's possible.
• Comfortable with ambiguity and energized by the challenge of shaping a platform that is evolving rapidly.
• Bias for action: you move quickly, make clear decisions, and hold yourself and your team accountable.
• Low ego, high standards — you bring out the best in the people around you and care deeply about getting the outcome right.

WHO WE ARE

DebtBook is an industry-leading fintech software platform that revolutionizes the way local government, higher education, and healthcare finance teams work. Our powerful, cloud-based software helps these organizations manage all aspects of their debt, cash, leases, and subscriptions, streamline financial reporting, and share information simply with others. We are passionate about modernizing treasury management and simplifying accounting compliance in the public sector,  allowing organizations to break through operational barriers to unlock strategic insights.

HOW WE WORK

• We have a Majestic Monolith of Ruby on Rails, React, and PostgreSQL.  It is hosted in AWS, and we use GitLab for pipelines and deployments.  We use feature flags to allow us to continually integrate our code.
• We have a Ruby on Rails JSON API with a Single Page App using React, TypeScript, and MUI React.
• Our engineers are full-stack.
• We have a small dedicated infrastructure team.
• Engineers collaborate closely with product managers, designers, and subject matter experts.
• Engineering Managers aren't tied to particular products here.  They manage engineers who are working on many different projects.
• Managers coach engineers to lead planning, breakdown, and execution on projects.
• Leaders don't do all the work, they do enough to know how to do it well, then they coach and delegate.
• Engineers lead projects before they are Senior.
• We don't expect perfect execution; we expect willingness to try new things and improvement over time.

WHAT YOU’LL DO

• Ramp up as an IC for your first 90 days. You'll ship code and be a technical lead on projects before taking on a team. This crash course is how you build the context to manage well here.
• Stay hands-on so you can model good work, spot real problems, and ship alongside them when an extra hand is needed.
• Identify and remove blockers, improve processes to help make your team more effective, and help us get better outcomes faster.
• Get people aligned and committed around the work we need to do.
• Get your team to work directly with others across the org.  Don't shield your team from others.
• Recruit engineers who help the team get better.
• Own onboarding. The hard work doesn't stop after the offer is signed. Experienced hires should be highly productive, working independently, and leading work within 90 days.
• Lead adoption of AI-assisted development.  Use the tools yourself throughout the SDLC.
• Effectively coach your engineers to avoid unnecessary complexity.
• Be in the weeds enough to know what is going well and what isn't.  Hold a high bar and give feedback quickly and directly.

WHAT YOU’LL BRING

• 6+ years of software engineering experience
• Experience getting results through your teammates — coaching and delegating to others
• Experience with some of Ruby on Rails, React, and SQL
• Experience with front-end, back-end, and databases
• Experience using AI-assisted development in a real engineering workflow — or genuine enthusiasm to go deep quickly
• Comfort operating in a high-growth environment where priorities shift and scope evolves
• Experience driving significant change. You have owned or contributed to meaningful changes, whether in one push or over time.

WHY DEBTBOOK

DebtBook is a fast-growing company where we dream big, move fast, make an impact, and bring joy to everything we do. Our core values drive our success as an organization, and we are looking for talented teammates who share our passion for challenging the status quo, innovating in all we do, and wanting to make a difference.

When it comes to benefits and perks, we are committed to supporting our employees’ well-being to make their lives better, both in and out of the office. We offer:

• Location: Charlotte NC (Hybrid - Flexible), not remote. 
• Annual salary range is $150,000-170,000 based on experience
• Up to 15% annual bonus
• Equity (stock options) for all employees
• Comprehensive health, dental, and vision insurance
• 401(k) with 4% employer match
• Flexible work schedules and generous leave policies
• Professional development opportunities
• Annual Company Onsite

Interview Process

Interview with Hiring Manager (Engineering Leader) (Video call)

• Management: Development and delegation, managing change
• Technical: Hands on planning/review/coding, AI in SDLC

Onsite Interview

• Meet with engineers who would be on your team
• Meet with Product and Design partners

OUR “GOAT” VALUES

GROW Continuously

• We believe in continuous improvement, never accepting the status quo as good enough, and iterating to move quickly without compromising on quality.
• We are energized by the fast-paced rate of change that growth demands and see new challenges as opportunities for resilience and personal development.
• We are driven by curiosity to think creatively, innovate, and experiment, and we humbly incorporate lessons learned from success and failure along the journey.

OWN Your Outcomes

• We hold ourselves accountable for exceptional effort, execution, reliability, professionalism, and results that add tremendous value for customers.
• We are all individual contributors, responsible for delivering value to our customers, team, and company with every action we take. 
• As managers, we lead by example in both what we do and how we do it, and stay personally familiar with the work as we coach our teams.
• We follow through on our decisions and commitments with action.

ABOVE & Beyond 

• We create moments of magic, surprising and delighting our customers at every touchpoint.
• We run towards problems and enthusiastically jump in to help colleagues however we can be valuable.
• We take pride in proactively doing the extra little things that set us apart, even when no one is watching.

TEAM Over Ego

• There is no task needed at DebtBook that is beneath any of us.
• We work hard to be the teammate others want on their team.
• We have the courage to have hard conversations and the grace to receive honest feedback in pursuit of excellence.

DebtBook is an Equal Opportunity Employer. We value diversity and prohibit discrimination and unlawful harassment in the workplace. All applicants will receive consideration for employment based upon their qualifications without regard to race, religion, color, national origin, ethnicity, gender, gender identity or expression, pregnancy, sexual orientation, age, marital status, genetic information, political affiliation, National Guard or veteran status, disability, or any other protected status under federal, state, or local law. We welcome and encourage applicants with disabilities to contact our team for assistance during the application and hiring process. We are committed to expanding accessibility and making reasonable accommodations in accordance with applicable law.

Overview

The Contact Platform Engineer is a strategic technical lead focused on the evolution of SoFi’s omni-channel interaction stack. This role serves as the primary architect and data researcher for the member journey and may perform system configuration as needed.

The successful candidate will mine historical IVR and chat data to identify customer friction points and translate those insights into high-level blueprints. You will act as the bridge between Operations and Engineering, designing the "what" and "why" so that technical teams can execute the "how".

Expertise Breakdown

• Data Mining & Friction Analysis (40%): Identifying trends in IVR/Chat performance and agent-handled friction.
• Solutions Architecture & Blueprinting (40%): Designing the technical workflows and cross-functional requirements.
• Strategic Collaboration (20%): Partnering with Engineering and Ops to drive the roadmap.

Core Responsibilities

Insight Engineering & Data Mining (40%)

• Analyze historical IVR, chatbot, and transcript data to identify why members are failing to self-serve.
• Go beyond platform metrics to identify "friction-heavy" call/chat types that require high agent effort.
• Quantify the business impact of proposed enhancements using data-driven projections.
• Monitor post-launch performance to validate that designed blueprints achieved intended friction reduction.

Solutions Architecture & Blueprinting (40%)

• Translate identified operational gaps into comprehensive technical blueprints and interaction flows.
• Define the "Definition of Ready" for Engineering partners, including detailed requirements and logic maps.
• Conduct design sessions to ensure proposed solutions are scalable and aligned with enterprise standards.
• Front-end configuration on contact platforms, as needed.

Strategic Collaboration (20%)

• Lead cross-functional meetings with Product, Engineering, and Operations to align on project scope and needs.
• Act as the subject matter expert (SME) during the development lifecycle demonstrating product expertise to clarify architectural intent and product and member benefits.
• Maintain the long-term roadmap for contact platform enhancements based on emerging member needs.

Qualifications

• 5+ years of experience in systems architecture, business intelligence, or operations technology.
• Expert-level Analytical Skills: Proficiency in mining data from telephony or CCaaS platforms to find the "story" behind the metrics.
• Demonstrated Blueprinting Experience: Ability to create professional system diagrams and workflow logic for Engineering hand-offs.
• Strong Communication: Ability to "translate" between high-level business problems and deep technical requirements.
• Platform Knowledge: Familiarity with modern CCaaS/Chatbot capabilities is required to design effectively, though hands-on configuration is not part of this role.
• Preferred Bachelor degree or technical discipline or 5+ years of relative experience 
• Preferred contact analysis platform, voice bot, DataGrip, SQL & BI platforms

The Role:

SoFi is searching for a North America Payroll Manager to lead and scale our payroll operations across the United States and Canada. This is a strategic Individual Contributor (IC4) role that blends deep technical expertise with operational leadership. You will be responsible for ensuring the accurate, timely, and compliant delivery of payroll for our growing workforce while serving as a subject matter expert in advanced payroll technologies and data analytics.

This role is critical to ensure a seamless employee experience, maintaining regulatory compliance, and enabling scalable growth through automation and operational excellence. 

As an IC4-level professional at SoFi, you are expected to operate with autonomy,  applying deep domain expertise to solve complex problems, influence functional strategy, and drive outcomes for cross-functional impact.  

What You'll Do:

Payroll Operations & Compliance

• Oversee End-to-End Processing: Manage day-to-day payroll activities for the US and Canada, ensuring accurate payments, tax withholdings, and reporting.
• Regulatory Subject Matter Expert: Ensure strict compliance with federal, state, local, and provincial wage and hour laws (FLSA, etc.), and manage quarterly/annual tax filings including W-2 and T-4 preparation.
• Audit & SOX Control: Support internal and external audits by maintaining rigorous SOX controls, audit trail documentation, and payroll risk assessments.
• Proactively identifying compliance risks and implementing controls and process improvement to mitigate exposure. 
• Ensure data integrity across payroll, HRIS, and downstream financial systems. 

Technical Leadership & Innovation

• System Optimization: Serve as a functional owner for Workday Payroll, Time Tracking, and Absence. Collaborate on system upgrades, integrations, and bi-annual feature releases.
• Global Integration: Manage relationships with external providers like CloudPay for international payroll and Fidelity for 401(k) and equity administration.
• Data Transformation: Leverage ETL tools (Alteryx, SQL, Python) to automate manual workstreams, build advanced workforce dashboards, and provide actionable insights into labor costs and overtime trends.
• Continuously evaluate and implement technology solutions to modernize payroll operations and reduce manual intervention. 

Strategy & Relationship Management

• Influence Strategy: Help create and drive functional strategy within the payroll team based on business needs.
• Cross-Functional Partnership: Build trust and common ground with stakeholders in HR, Finance, IT, and Legal to ensure seamless data flows and resolve complex discrepancies.
• Team Mentorship: While an Individual Contributor role at the IC4 level, you will provide guidance, training, and "informal leadership" to payroll processors and specialists to upskill the function.

What You'll Need:

Experience & Education

• Education: Bachelor’s degree in Accounting, Finance, or a related field.
• Experience: 7+ years of progressive experience in multi-state and Canadian payroll functions.
• Certifications: Certified Payroll Professional (CPP) or equivalent is strongly preferred.

Technical Skills

• Core Systems: Deep proficiency in Workday Payroll administration and configuration (Business Processes, Report Writer).
• Advanced Analytics: Hands-on experience using Alteryx, SQL, or Python for data manipulation and process automation.
• Third-Party Tools: Experience with CloudPay and Fidelity NetBenefits preferred.
• Strong understanding of payroll accounting, general ledger impacts, and reconciliation processes. 

Competencies

• Complexity: Ability to solve unique problems of significant, complex scope and generate innovative approaches to resolution.
• Independent Judgement: Ability to operate autonomously in setting priorities and executing solutions with minimal guidance on overall department strategy.
• Communication: Skilled at distilling complex concepts and facilitating dialogue among senior leadership and cross-functional partners.
• High attention to details and commitment to accuracy in a highly regulated environment. 
• Demonstrated ability to influence and drive alignment across cross-functional stakeholders. 

Position Overview: 

As the Revenue Operations Analyst for RxVantage you will function as the analytical linchpin for our Go To Market organization, providing clear insight between data and revenue performance. This role will serve as a backbone to understanding performance, identifying areas of opportunity, and driving data-informed decisions across the entire client lifecycle.

The primary focus of this role is to provide clear, accurate and actionable insights across all GTM motions including Sales, Marketing, Service and Account Management. You will own the design, maintenance and evolution of GTM reporting - ultimately providing executive level insights that enable leaders to optimize pipeline, drive revenue efficiency and increase customer engagement. You will become the cornerstone of all revenue intelligence, providing a consistent source of truth for GTM Metrics and performance analysis.

The Revenue Operations Analyst will primarily partner with the revenue organization, but will also work closely with Operations, IT, Finance, Data and Product to centralize all GTM reporting functions including commissions, product feedback and revenue retention.

The Revenue Operations Analyst will work closely with the Director of Sales Operations to develop and prioritize the GTM Intelligence roadmap and facilitate enablement programs that allow for on demand, real time access to strategic information for key stakeholders. 

What you’ll be doing:

• Own end-to-end GTM reporting across Sales, Marketing, Channel, Service, and Account Management motions, ensuring accuracy, consistency, and scalability.
• Ensure data integrity and alignment between Go-To-Market systems (CRM, marketing automation, sales engagement) and financial systems by reconciling revenue, bookings, and pipeline metrics and resolving discrepancies.
• Partner with RxVantage finance and revenue teams to administer commission processes for Go to Market team members 
• Design and maintain dashboards and reports that track pipeline health, conversion rates, revenue performance, customer engagement, retention, and expansion.
• Partner with GTM stakeholders to define success metrics, KPIs, and performance benchmarks across each motion.
• Translate raw data into clear insights, trends, and recommendations for executives and GTM leaders.
• Identify gaps, inefficiencies, and growth opportunities within GTM motions using data-driven analysis.
• Ensure alignment on metric definitions, data sources, and reporting standards across systems.
• Support forecasting, planning, and quarterly business reviews with reliable and timely analysis.
• Continuously improve reporting automation, data quality, and analytical frameworks as the GTM strategy evolves.
• Partner with other members of the Revenue Operations team to ensure all necessary mechanisms are in place within the GTM tech stack to execute quality reporting and analysis

The ideal candidate:

Technical Skills Required

• SQL Proficiency including the ability to write complex queries to extract transform and analyze GTM data across multiple sources 
• Hands-on experience with business intelligence and visualization tools building dashboards and reports (Tableau Preference) 
• Proficiency building Salesforce reporting and Dashboards
• Advanced Spreadsheet skills including data modeling and scenario analysis 
• Ability to define, document and standardize GTM metrics including funnel conversion, pipeline velocity, CAC, LTV, retention and expansion
• Familiarity with various models of compensation and incentive plans
• Ability to maintain and validate financial data including forecasting, bookings, revenue, expenses and variance analysis
• Effective management of sales and financial data across various systems including CRM, Dashboards, Spreadsheets and financial systems.
  
  

Non Technical Skills Required

• Ability to create partnerships and actively listen to department leadership in order to develop analysis that solves problems and facilitates RxVantage Go to Market Revenue Goals. 
• Ability to prioritize project management and align roadmap to RxVantage’s growth goals and vision
• Proactive attitude to identify potential issues and present solutions before problems arise. Mindset of thinking about both short term needs and long term company goals. 
• Detail oriented nature to document all updates and processes. 
• Ability to manage complex projects that span multiple teams and functions. 
• Willingness and capability to translate complex data sets and operational terminology to simple terms that convey the benefit for end users and management.

Business Analyst Intern (Summer 2027) – Prospect Pool | Red Ventures Launch Program

While our Summer 2026 Business Analyst Internship is now filled, we’re excited to connect with students interested in Summer 2027 opportunities.

If you're looking to make an impact early in your career - not just observe from the sidelines - this is your chance to get on our radar.

At Red Ventures, we don’t believe in “intern grunt work.” As part of our Launch Program, interns step into meaningful, high-impact work from Day 1. Over the course of an 11-week summer internship, you’ll gain real-world experience, build critical skills, and position yourself for a potential full-time return offer.

You’ll join a cohort of driven peers, go through immersive onboarding and training, and work directly with a team, manager, and mentor to tackle real business challenges. Along the way, you’ll also experience Red Ventures’ culture through social events, community engagement, and time in the Charlotte area.

What You’ll Do

• Join a team across areas like SEO, Paid Media, Customer Experience, or Business Operations

• Work on high-impact projects that directly influence business outcomes

• Own a project solving a complex, ambiguous problem—from defining the approach to delivering recommendations

• Use data and analytics tools to uncover insights and drive smarter decisions

• Translate findings into clear, actionable recommendations for stakeholders

• Take ownership of your work and identify opportunities to leverage technology, data, and innovative thinking

What We’re Looking For

• Current undergraduate students graduating Summer 2028
  (majors may include business, analytics, math, statistics, computer science, or related fields)

• Strong problem-solving skills and ability to navigate ambiguity

• Demonstrated interest in AI and emerging technologies, with hands-on experience preferred

• Curiosity around how data and AI can drive better decisions and business outcomes

• Experience working with data (e.g., SQL, Excel, Tableau, or similar tools)

• Ability to analyze, synthesize, and communicate insights effectively

• A proactive, scrappy, and self-motivated mindset

• Team-oriented with a competitive spirit and sense of humor

• Passion for a fast-paced, performance-driven environment

Nice to have: Exposure to Python, R, machine learning, or statistical modeling

Important Notes

• This posting is for future interest (Summer 2027 internship consideration)

• By applying, you’ll be added to our early talent pipeline and considered when applications open

• This role is not open to visa sponsorship or transfer of sponsorship, including H1-B, F-1, OPT, STEM-OPT, or TN visas, and is not available for corp-to-corp arrangements

Compensation

• $38.46/hour

Who We Are

Red Ventures is a global portfolio of high-growth companies — spanning several U.S. businesses, a joint venture in the health services industry, and strategic investments in Europe and Puerto Rico. Their businesses include The Points Guy, Lonely Planet, Bankrate, the Allconnect Platform, RV Home Client Growth, RV Growth & Transformation, Sage Home Loans Corporation, RV Education and more. Across the portfolio, Red Ventures businesses deliver seamless digital experiences for consumers, help Fortune 100 clients solve large-scale digital growth challenges, and create world-class experiences and opportunities for employees. Learn more at redventures.com and follow @RedVentures on LinkedIn and Instagram.

At Red Ventures, we believe diverse, inclusive teams are better. To help you better understand our core values and beliefs, we encourage you to watch this brief YouTube video: Our Belief Statements. This will give you insight into the principles that guide our work and our commitment to fostering an inclusive environment.

We offer competitive salaries and a comprehensive benefits program for full-time employees, including medical, dental and vision coverage, paid time off, life insurance, disability coverage, employee assistance program, 401(k) plan and a paid parental leave program.

Red Ventures is an equal opportunity employer that does not discriminate against any employee or applicant because of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or any other basis protected by law. Employment at Red Ventures is based solely on a person's merit and qualifications. 

We are committed to providing equal employment opportunities to qualified individuals with disabilities. This includes providing reasonable accommodation where appropriate. Should you require a reasonable accommodation to apply or participate in the job application or interview process, please contact accommodation@redventures.com. 

If you are based in California, we encourage you to read this important information for California residents linked here.

#LI

*This role requires a hybrid schedule in either our Charlotte, Seattle, or Denver offices; Tuesday-Thursday in-office, Monday and Friday remote. This role also requires East Coast work hours regardless of location: 9am-5pm EST*

ABOUT LENDINGTREE

LendingTree is the nation’s leading online lending marketplace. We connect consumers with multiple lenders so they can easily compare options and find the right fit — from mortgages and personal loans to credit, savings, and insurance products.

Our founder, Doug Lebda, started LendingTree in 1996 after his own frustrating house-hunting experience. What began as a simple idea to make loan shopping easier has grown into a platform that empowers millions of people to make smarter financial decisions every day.

What else you should know:

• We’re a publicly traded company (NASDAQ: TREE).
• We’ve welcomed several other companies into the LendingTree family to expand our reach and capabilities.
• We’ve built the LendingTree app and My LendingTree dashboard to give consumers tools to manage and monitor their financial health.
• We’re also committed to giving back — through philanthropic programs, volunteer opportunities, and partnerships that strengthen the communities where we live and work.

The Position:  

At LendingTree our #1 core principle is to build truly outstanding products. We help people at incredibly important and complex times in their lives and strive to find breakthrough ways to surprise and delight them with insight and clarity.  

LendingTree is seeking a Product Manager to join the Marketplace Product Team.  The Product Manager will be responsible for the discovery and delivery of projects supporting the marketplace digital portfolio.   

The person successful in the role will maintain focus on solving business problems that drive value and enhance customer experience.  Will work collaboratively with cross-functional teams including design, marketing, analytics, and engineering to research and build scalable, secure, user-friendly product solutions from conception to launch.  

Key Responsibilities: 

• Product Management:  Serve as a Product Manager on the Marketplace Product Team supporting multiple lines of business.  Maintain and grow a strong knowledge of customer pains, business needs, and market trends. Understand how technology is being applied to power the customer experience and drive business outcomes.   

• Cross-Functional Collaboration & Stakeholder Management: Partner with product, marketing, design, analytics, and business leadership teams to identify, prioritize, and execute product enhancements that improve the customer journey and drive value across digital touchpoints. Effectively communicate findings and insights to stakeholders across the organization.   

• Champion Customer Experience: Empathize with our user’s needs and obsess about understanding their behavior and experience.  Identify and advocate for user experience improvements, ensuring that experimentation strategies align with customer needs and pain points while driving business goals such as higher engagement, conversion, and retention. 

• KPI Tracking & Reporting: Ongoing tracking of key performance metrics. Assess experiment effectiveness and provide clear, actionable reporting on test results. Provide regular updates to leadership on the performance of enhancement, offering insights to inform product and business strategy 

• Data-Driven Decision Making: Demonstrated ability to identify areas for improvement within product workflows. Leveraging data and insights to drive measurable enhancements in performance, usability, and customer satisfaction. Comfortability using analytics tools such as Tableau.   

• Problem Solving: Able to leverage frameworks to solve complex business problems with an eye on delivering outcomes while mitigating customer and business risks. 

Qualifications 

• At least 3-5 years of experience in Product Management  

• Bachelor’s degree in Business, Data Analytics, Engineering, Product Innovation, or related field. 

• MBA preferred but not required.  

• Proven track record of identifying growth opportunities, driving measurable improvements in user engagement and business metrics through product development.  

• Demonstrated ability to move initiatives forward quickly in a fast-paced, results-oriented environment. 

• Excellent communication and collaboration skills, with the ability to influence cross-functional teams and executive stakeholders using data and experiment results. 

• Strong understanding of customer experience principles, the ability to recognize phenomenal design and design experiments with user-centric focus. 

• Familiarity with experimentation methodologies (e.g., Bayesian statistics, multi-arm bandit testing). 

• Knowledge of Agile/Scrum product development or software development methodologies 

• Experience with SQL and Tableau.  

• Experience working in financial services, lead generation, or a similar industry is preferred, but not required. 

• Extremely organized with the ability to prioritize tasks, work independently, and drive results 

• A roll-up-your-sleeves attitude and an understanding that no task is too insignificant 

COMPENSATION

The base pay for this position is $130,000, however, base pay offered may vary depending on internal factors, job-related knowledge, and candidate experience.

INCENTIVE COMPENSATION

Eligible for annual performance bonus

BENEFITS

Medical, dental, and vision insurance and 401(k) matching

OUR CULTURE

We’re a collaborative, entrepreneurial team that values curiosity, creativity, and getting things done together. Our teammates are some of the brightest, most driven people you’ll meet — and we celebrate innovation, inclusion, and ownership. At LendingTree, you’ll find an inclusive culture where diverse perspectives make us stronger. We believe in working hard and supporting one another — with the flexibility and trust that help you thrive both personally and professionally.

We’re proud to offer generous benefits, wellness programs, and time-off policies designed to help you recharge, stay healthy, and bring your best self to work every day. And yes — we still have fun doing it (our “GSD – Get Stuff Done” award is a fan favorite!)

Come grow with us, make an impact, and be part of a company that truly cares about its people and its community.

LendingTree is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based on race, color, religion (or creed), gender, gender expression, age, national origin, disability, marital status, sexual orientation, or military status.

CCPA Disclosure

WHO WE ARE

DebtBook is an industry-leading fintech software platform that revolutionizes the way local government, higher education, and healthcare finance teams work. Our powerful, cloud-based software helps these organizations manage all aspects of their debt, cash, leases, and subscriptions, streamline financial reporting, and share information simply with others. We are passionate about modernizing treasury management and simplifying accounting compliance in the public sector,  allowing organizations to break through operational barriers to unlock strategic insights.

HOW WE WORK

• Our application is a Majestic Monolith built with Ruby on Rails, React, and PostgreSQL.  Our app is hosted in AWS, and we use GitLab for our CI/CD pipelines and deployments.  We use feature flags to allow us to continually integrate our code.
• Our front-end is built with React, TypeScript, and MUI React.  We have an in-house library of accessible components that is documented in StoryBook.  Most of the components are built out and being used in new development, and we are in the process of implementing them throughout existing parts of the application.
• Our back-end is a Ruby on Rails JSON API that communicates with a React SPA (single page application).
• All of our engineers work on the front-end, back-end and database.  We have some engineers who are much more experienced in one, but we can all do some work in any part of the stack.
• We have a small dedicated infrastructure team, but our teams deploy and monitor their own code.
• Engineers collaborate closely with product managers, designers, and industry specialists to understand problems and design solutions.  Engineers  write and manage breaking down work into tickets and owning the tickets.

WHAT YOU’LL DO

• Participate in all stages of the SDLC: solution shaping, system design, ticket writing/breakdown, write full-stack code, review code, perform deployments, participate in monitoring, and gather data for reporting.
• Own the quality of your work.  Write tests and work with your team to ensure everything works before merging and releasing.
• Work cross-functionally on your team to ensure work is scoped to deliver quickly and deliver the right functionality.
• Work collaboratively with other cross functional product-focused teams.

WHAT YOU’LL BRING

• 4+ years of related professional experience
• Experience with Ruby or React
• Some familiarity with front-end and back-end web development
• Ability to communicate complicated technical concepts well with teammates in all functions, including non-technical roles

WHY DEBTBOOK

DebtBook is a fast-growing company where we dream big, move fast, make an impact, and bring joy to everything we do. Our core values drive our success as an organization, and we are looking for talented teammates who share our passion for challenging the status quo, innovating in all we do, and wanting to make a difference.

When it comes to benefits and perks, we are committed to supporting our employees’ well-being to make their lives better, both in and out of the office. We offer:

• Location: Charlotte NC (Hybrid - Flexible)
• Annual salary range is $125,000-160,000 based on experience
• Up to 10% annual bonus
• Equity (stock options) for all employees
• Comprehensive health, dental, and vision insurance
• 401(k) with 4% employer match
• Flexible work schedules and generous leave policies
• Professional development opportunities
• Annual Company Onsite

Interview Process

All interviews are held remotely over video calls.

• 30 min - Introduction Call
• 30 min - Behavioral Interview with Engineering Manager (Video call)
• 2 hr - Technical Interview with Engineers (Video call)
  • Our technical assessment is a pair programming session designed to be very similar to our daily work.  It is a collaborative session and it covers FE (react), BE (Ruby on Rails), and SQL schema design.
• 2 hr - Virtual Onsite Interview with members from the Product, Design, and Engineering teams
  • This will be multiple panel interviews each containing 1-2 team members.

OUR “GOAT” VALUES

GROW Continuously

• We believe in continuous improvement, never accepting the status quo as good enough, and iterating to move quickly without compromising on quality.
• We are energized by the fast-paced rate of change that growth demands and see new challenges as opportunities for resilience and personal development.
• We are driven by curiosity to think creatively, innovate, and experiment, and we humbly incorporate lessons learned from success and failure along the journey.

OWN Your Outcomes

• We hold ourselves accountable for exceptional effort, execution, reliability, professionalism, and results that add tremendous value for customers.
• We are all individual contributors, responsible for delivering value to our customers, team, and company with every action we take. 
• As managers, we lead by example in both what we do and how we do it, and stay personally familiar with the work as we coach our teams.
• We follow through on our decisions and commitments with action.

ABOVE & Beyond 

• We create moments of magic, surprising and delighting our customers at every touchpoint.
• We run towards problems and enthusiastically jump in to help colleagues however we can be valuable.
• We take pride in proactively doing the extra little things that set us apart, even when no one is watching.

TEAM Over Ego

• There is no task needed at DebtBook that is beneath any of us.
• We work hard to be the teammate others want on their team.
• We have the courage to have hard conversations and the grace to receive honest feedback in pursuit of excellence.

DebtBook is an Equal Opportunity Employer. We value diversity and prohibit discrimination and unlawful harassment in the workplace. All applicants will receive consideration for employment based upon their qualifications without regard to race, religion, color, national origin, ethnicity, gender, gender identity or expression, pregnancy, sexual orientation, age, marital status, genetic information, political affiliation, National Guard or veteran status, disability, or any other protected status under federal, state, or local law. We welcome and encourage applicants with disabilities to contact our team for assistance during the application and hiring process. We are committed to expanding accessibility and making reasonable accommodations in accordance with applicable law.