Customer Service Manager

Takealot.com, a leading South African online retailer, is looking for a highly talented Customer Service Manager to join our team in Cape Town. We are a young, dynamic, hyper growth company looking for smart, young, creative,  hard working people to join us. We offer market related benefits, a great work  environment and a promise that you won’t be bored as long as you are prepared for a  challenge and want to build something great. 

The position reports to the Customer Service Operations Manager 

Your responsibilities will include:

Purpose of the Role

• Lead a high-performing, customer-obsessed team to deliver world-class support across channels, driving CSAT/NPS, First Contact Resolution (FCR), and resolution time while reducing recontact and backlog
• Coach and develop Team Leaders to raise quality, productivity, and engagement; coach the coaches.
• Own operational excellence, incident management, and continuous improvement to remove root causes across consumer, courier/driver, and merchant journeys.
• Use data to set strategy, prioritise improvements, and communicate performance and plans to stakeholders.

Key Responsibilities

People Leadership & Culture

• Lead, coach, and develop Team Leaders through weekly one-on-ones, performance reviews, and development plans.
• Set clear goals and standards; recognise top performance; manage underperformance with structured performance improvement plans.
• Oversee hiring, onboarding, certification, cross-skilling, and succession; ensure HR compliance such as leave and attendance.
• Foster an inclusive, high-trust, and high-accountability culture centered on customer empathy and ownership.

Customer Experience & Quality

• Own the quality framework including QA rubric, calibration cadence, evaluation targets, coaching standards, and action plans.
• Set and manage channel standards for FCR, SLAs, backlog, recontact rate, complaint rate, and social response and resolution.
• Ensure Team Leaders conduct regular monitoring across calls, chats, and emails, and provide feedback, coaching, and reporting.

Process Improvement & Voice of Customer (VoC)

• Run a continuous improvement pipeline by identifying key drivers of contact, defect leakage, and customer effort, and prioritising solutions.
• Translate insights into product and process improvements and track measurable impact such as contact reduction and CSAT improvement.
• Standardise SOPs across teams to ensure clarity and consistency in execution.

Cross-Functional Leadership

• Partner with Operations, Logistics, Merchant/Restaurant Operations, Courier/Driver Operations, Product, Risk/Fraud, Finance, Legal, and Communications to improve end-to-end journeys.
• Represent Customer Service in business reviews, align on priorities, and advocate for customer-focused decisions.

Tools, Data & Reporting

• Govern the operational use of CRM, ticketing systems, telephony platforms, QA tools, workforce management systems, knowledge bases, and reporting tools.
• Define metrics and dashboards; ensure accurate and timely reporting by Team Leaders with clear action plans.
• Promote data-driven decision-making and analytical capability within teams.

Compliance, Risk & Safety

• Ensure adherence to company policies, data privacy regulations, and audit requirements.
• Govern the safe handling of sensitive and payment data; escalate incidents according to protocol.
• Establish service recovery and compensation guidelines and partner with Risk teams to prevent fraud and abuse.

Governance & Communication

• Maintain a structured operating cadence including daily stand-ups, weekly operational reviews, monthly business reviews, QA calibrations, and training sessions.
• Communicate priorities, updates, and performance outcomes clearly, maintaining documentation and change logs.

Output

• High-performing and engaged Team Leaders with defined goals and development plans.
• Consistent achievement of SLA targets, reduced complaints, and improved resolution rates.
• Measurable improvements in CSAT and reduced contact rates through actionable process and product changes.
• Enhanced end-to-end customer journeys through aligned cross-functional initiatives.
• Accurate and timely reporting with clear insights and actions.
• Established safeguards for sensitive data handling and incident management.
• Well-maintained documentation, SOPs, and change logs.

Minimum Required Competencies

• Leadership and coaching with the ability to mentor Team Leaders and manage performance.
• Strong interpersonal communication with internal and cross-functional stakeholders.
• Strategic planning and prioritisation of operational improvements.
• Data-driven decision-making with strong analytical skills.
• Customer-centric mindset focused on quality and experience.
• Problem-solving with the ability to identify root causes and implement sustainable solutions.
• Adaptability in a fast-paced and changing environment.

Skills, Knowledge & Abilities

• Leadership and people management.
• Analytical expertise.Operational excellence.
• Proficiency with relevant technology and tools.
• Familiarity with customer service metrics such as FCR, SLAs, and CSAT.
• Ability to collaborate effectively across teams and stakeholders.Experience leading change management and cross-functional initiatives.
• Understanding of cross-functional operations including Logistics, Product, Risk, and Finance.

Qualifications and Experience: 

• Diploma or Advanced Certificate.
• 3 to 5 years’ experience as a manager in a customer service environment.
• Experience in the redesign and implementation of new processes and best  practices to improve customer satisfaction metrics. 
• Experience in working in an e-commerce or technology company is a plus 

The Environment: 

• takealot.com employees are entrepreneurial and dynamic, smart, customer centric, fun and have the shared ambition of takealot.com being the leading e commerce company in Africa. 
• We have fun, work hard, take ownership, work in teams to create solutions,  and are always open to direct feedback/new ideas on where we can improve. 
• We are short on ego and high on output. 
• We are doers and not only thinkers, it's all in the execution after all. 
• We love what we do and what we are creating. 

We seek to Employ an Extra Ordinary Mind who:  

• is forthright but respectful  
• is an expert at doing, who can not only design but also execute  
• is analytical, able to use data to make decisions  
• is competitive, self-directed and strive to be the BEST (GREAT requires a lot  of work and does not only happen during business hours) 
• is passionate about the potential of e-commerce and delivering a world-class  customer experience  
• is entrepreneurial, thrives under change and accepts it is a constant and  always looks for solutions to do something better and faster  
• is able to think about problems from a business perspective using technical  and product input  
• is curious and challenge the status quo  
• is innovative and enjoys iteration 
• is collaborative  
• will be at the cutting edge of developing new concepts for takealot.com.  
• thinks like an owner of the business.  
• is SMART, has INTEGRITY and is HARDWORKING  

If you meet the above you are an Extraordinary Mind so come and join us!  

Takealot is an Equal Opportunity Employer. Applicants from the previously disadvantaged  groups and people with disabilities will be given preference.

Customer Service Manager

Takealot.com, a leading South African online retailer, is looking for a highly talented Customer Service Manager to join our team in Cape Town. We are a young, dynamic, hyper growth company looking for smart, young, creative,  hard working people to join us. We offer market related benefits, a great work  environment and a promise that you won’t be bored as long as you are prepared for a  challenge and want to build something great. 

The position reports to the Customer Service Operations Manager 

Your responsibilities will include:

Purpose of the Role

• Lead a high-performing, customer-obsessed team to deliver world-class support across channels, driving CSAT/NPS, First Contact Resolution (FCR), and resolution time while reducing recontact and backlog
• Coach and develop Team Leaders to raise quality, productivity, and engagement; coach the coaches.
• Own operational excellence, incident management, and continuous improvement to remove root causes across consumer, courier/driver, and merchant journeys.
• Use data to set strategy, prioritise improvements, and communicate performance and plans to stakeholders.

Key Responsibilities

People Leadership & Culture

• Lead, coach, and develop Team Leaders through weekly one-on-ones, performance reviews, and development plans.
• Set clear goals and standards; recognise top performance; manage underperformance with structured performance improvement plans.
• Oversee hiring, onboarding, certification, cross-skilling, and succession; ensure HR compliance such as leave and attendance.
• Foster an inclusive, high-trust, and high-accountability culture centered on customer empathy and ownership.

Customer Experience & Quality

• Own the quality framework including QA rubric, calibration cadence, evaluation targets, coaching standards, and action plans.
• Set and manage channel standards for FCR, SLAs, backlog, recontact rate, complaint rate, and social response and resolution.
• Ensure Team Leaders conduct regular monitoring across calls, chats, and emails, and provide feedback, coaching, and reporting.

Process Improvement & Voice of Customer (VoC)

• Run a continuous improvement pipeline by identifying key drivers of contact, defect leakage, and customer effort, and prioritising solutions.
• Translate insights into product and process improvements and track measurable impact such as contact reduction and CSAT improvement.
• Standardise SOPs across teams to ensure clarity and consistency in execution.

Cross-Functional Leadership

• Partner with Operations, Logistics, Merchant/Restaurant Operations, Courier/Driver Operations, Product, Risk/Fraud, Finance, Legal, and Communications to improve end-to-end journeys.
• Represent Customer Service in business reviews, align on priorities, and advocate for customer-focused decisions.

Tools, Data & Reporting

• Govern the operational use of CRM, ticketing systems, telephony platforms, QA tools, workforce management systems, knowledge bases, and reporting tools.
• Define metrics and dashboards; ensure accurate and timely reporting by Team Leaders with clear action plans.
• Promote data-driven decision-making and analytical capability within teams.

Compliance, Risk & Safety

• Ensure adherence to company policies, data privacy regulations, and audit requirements.
• Govern the safe handling of sensitive and payment data; escalate incidents according to protocol.
• Establish service recovery and compensation guidelines and partner with Risk teams to prevent fraud and abuse.

Governance & Communication

• Maintain a structured operating cadence including daily stand-ups, weekly operational reviews, monthly business reviews, QA calibrations, and training sessions.
• Communicate priorities, updates, and performance outcomes clearly, maintaining documentation and change logs.

Output

• High-performing and engaged Team Leaders with defined goals and development plans.
• Consistent achievement of SLA targets, reduced complaints, and improved resolution rates.
• Measurable improvements in CSAT and reduced contact rates through actionable process and product changes.
• Enhanced end-to-end customer journeys through aligned cross-functional initiatives.
• Accurate and timely reporting with clear insights and actions.
• Established safeguards for sensitive data handling and incident management.
• Well-maintained documentation, SOPs, and change logs.

Minimum Required Competencies

• Leadership and coaching with the ability to mentor Team Leaders and manage performance.
• Strong interpersonal communication with internal and cross-functional stakeholders.
• Strategic planning and prioritisation of operational improvements.
• Data-driven decision-making with strong analytical skills.
• Customer-centric mindset focused on quality and experience.
• Problem-solving with the ability to identify root causes and implement sustainable solutions.
• Adaptability in a fast-paced and changing environment.

Skills, Knowledge & Abilities

• Leadership and people management.
• Analytical expertise.Operational excellence.
• Proficiency with relevant technology and tools.
• Familiarity with customer service metrics such as FCR, SLAs, and CSAT.
• Ability to collaborate effectively across teams and stakeholders.Experience leading change management and cross-functional initiatives.
• Understanding of cross-functional operations including Logistics, Product, Risk, and Finance.

Qualifications and Experience: 

• Diploma or Advanced Certificate.
• 3 to 5 years’ experience as a manager in a customer service environment.
• Experience in the redesign and implementation of new processes and best  practices to improve customer satisfaction metrics. 
• Experience in working in an e-commerce or technology company is a plus 

The Environment: 

• takealot.com employees are entrepreneurial and dynamic, smart, customer centric, fun and have the shared ambition of takealot.com being the leading e commerce company in Africa. 
• We have fun, work hard, take ownership, work in teams to create solutions,  and are always open to direct feedback/new ideas on where we can improve. 
• We are short on ego and high on output. 
• We are doers and not only thinkers, it's all in the execution after all. 
• We love what we do and what we are creating. 

We seek to Employ an Extra Ordinary Mind who:  

• is forthright but respectful  
• is an expert at doing, who can not only design but also execute  
• is analytical, able to use data to make decisions  
• is competitive, self-directed and strive to be the BEST (GREAT requires a lot  of work and does not only happen during business hours) 
• is passionate about the potential of e-commerce and delivering a world-class  customer experience  
• is entrepreneurial, thrives under change and accepts it is a constant and  always looks for solutions to do something better and faster  
• is able to think about problems from a business perspective using technical  and product input  
• is curious and challenge the status quo  
• is innovative and enjoys iteration 
• is collaborative  
• will be at the cutting edge of developing new concepts for takealot.com.  
• thinks like an owner of the business.  
• is SMART, has INTEGRITY and is HARDWORKING  

If you meet the above you are an Extraordinary Mind so come and join us!  

Takealot is an Equal Opportunity Employer. Applicants from the previously disadvantaged  groups and people with disabilities will be given preference.

Takealot.com, South Africa’s leading online retailer, is looking for a highly talented User Experience (UX) Designer with strong interests and capabilities in the research, design, and data analysis of engaging user experiences for Takealot sellers to join our Merchant team. We are a young, dynamic, hyper-growth company looking for smart, creative, hard-working people with integrity to join us! 

Think you’ve been challenged before? Think again!

• Scale: Over 4.5 million happy shoppers shop online on takealot.com. Show them what you can do.
• Learn: We work with the best of the best. 
• Grow: Expand your career in the fast-growing Takealot Group: takealot.com, TFS, and Mr D. We like to promote from within: Here’s your chance. 

The ideal candidate will thrive in a work environment that requires strong problem-solving skills and independent self-direction, coupled with an aptitude for team collaboration and open communication. This individual excels at providing both highly analytical and highly creative ideas for a design project.  The candidate will also have extensive experience in a fast-paced and innovative development environment. A thorough understanding of user-centered design methodologies is a must.

This position is part of the Takealot UX Team but is dedicated to Merchant design work. The successful candidate will report to the Head of Experience Design and the Head of Merchant.

Your responsibilities:

• Work closely with the Head of Merchant, product managers & business stakeholders to confirm business objectives and define user objectives & flows.
• Measure the effectiveness of each initiative & refine it.
• Research interaction design trends.
• Conduct research independently.
• Run surveys in a timely and accurate manner.
• Collect survey data, analyze data, and capture and collate data results.
• Interpret the analyzed data.
• Build high-fidelity wireframes and working prototypes.
• Collaborate with technical leads in order to design innovative & engaging user experiences within platform constraints and technical limitations.
• Facilitate user testing and evaluate user feedback to further improve the concept or existing products.
• Work closely with the development & QA teams to ensure successful implementation of the specified designs.
• Propose further research, testing, and designs based on user needs.

Qualifications & Experience:

• Relevant tertiary qualifications required or equivalent experience 
• You should have a minimum of 5 years of experience in design research, conducting surveys and interviews, and performing data analysis.
• You have at least 5 years of experience working with data sets, and you are comfortable doing data analysis and reporting based on data.
• Experience designing interfaces in a customer and user-centric manner.
• Experience with standard UCD methodologies. 
• Experience with marketplace design & UI design would be beneficial.

The skills we need:

Design skills:

• Information architecture & information design
• Tables and portal design 
• Interaction design
• Persona creation
• User-centered design
• UI design (low fidelity)
• Wireframing & prototyping
• Copywriting

Research skills:

• Data analysis
• Surveying
• Interviewing
• Task analysis
• Market research
• Usability testing
• A/B testing
• Web analytics
• User research
• Meticulous attention to data analysis (qualitatively and quantitatively), a high level of proven accuracy

 Business Skills:

• Business analysis
• Communication skills (written, verbal & visual)
• Chairing workshops & meetings
• Project & people management
• Collaboration

Tools:

Strong working knowledge of the following web design tools

• Wireframing tools (e.g., Axure, Sketch, Figma, etc.)
• Process flow tools
• Survey tools 

Let’s talk about life @ Takealot Group

• The power is in your hands: We offer a market-related, Total Remuneration Package that allows full flexibility according to your needs. Go on, be the master of your own destiny.
• No doors: We aren’t fans of stuffy offices or siloed work environments. See someone you like? High five, collab, and make something great.
• Remote working: Love water cooler chats and working from home? Takealot.com offers a hybrid working model for the best of both worlds.
• Mentorship programme: We aren’t kidding when we say the people with the best people win. Now’s your chance to be one of the best by learning from the best.
• Naspers Tech Community & Online Learning: Share ideas and grow with global industry leaders who are all just a Slack message away. Love to learn? Upskill with free access to courses on MyAcademy, Udacity, Coursera, and more.
• Good times: Get to know the other extraordinary minds at takealot.com during regular social events and out-of-office activities (think hikes, think mini golf, think good times).
• Staff discount. Millions of products across 28 departments. What more could you ask for?
• Birthday leave: Cake Day all the way. Enjoy your day off - you deserve it. 
• Right tools, right job: Mac or Windows, two monitors or one. Whatever your preference, you’ll work on the latest tech, off the latest tech.
• Help when you need it most: Confidential counseling, legal support, and financial guidance, for free, anytime, anywhere. 
• Tech stack (for days): ReactJS, Python, Scala, Kotlin, Swift, Google Cloud, Kafka, Redis, Kubernetes, and all things machine learning. If you build it, they will come.
• Free parking: No more 5km fun runs to your desk (unless you want to). 

Like what you see? 

If you meet the above, you are an Extraordinary Mind. Apply today!!

Takealot is an Equal Opportunity Employer. Applicants from the previously disadvantaged groups and people with disabilities will be given preference

Takealot.com, South Africa’s leading online retailer, is looking for a highly talented User Experience (UX) Designer with strong interests and capabilities in the research, design, and data analysis of engaging user experiences for Takealot sellers to join our Merchant team. We are a young, dynamic, hyper-growth company looking for smart, creative, hard-working people with integrity to join us! 

Think you’ve been challenged before? Think again!

• Scale: Over 4.5 million happy shoppers shop online on takealot.com. Show them what you can do.
• Learn: We work with the best of the best. 
• Grow: Expand your career in the fast-growing Takealot Group: takealot.com, TFS, and Mr D. We like to promote from within: Here’s your chance. 

The ideal candidate will thrive in a work environment that requires strong problem-solving skills and independent self-direction, coupled with an aptitude for team collaboration and open communication. This individual excels at providing both highly analytical and highly creative ideas for a design project.  The candidate will also have extensive experience in a fast-paced and innovative development environment. A thorough understanding of user-centered design methodologies is a must.

This position is part of the Takealot UX Team but is dedicated to Merchant design work. The successful candidate will report to the Head of Experience Design and the Head of Merchant.

Your responsibilities:

• Work closely with the Head of Merchant, product managers & business stakeholders to confirm business objectives and define user objectives & flows.
• Measure the effectiveness of each initiative & refine it.
• Research interaction design trends.
• Conduct research independently.
• Run surveys in a timely and accurate manner.
• Collect survey data, analyze data, and capture and collate data results.
• Interpret the analyzed data.
• Build high-fidelity wireframes and working prototypes.
• Collaborate with technical leads in order to design innovative & engaging user experiences within platform constraints and technical limitations.
• Facilitate user testing and evaluate user feedback to further improve the concept or existing products.
• Work closely with the development & QA teams to ensure successful implementation of the specified designs.
• Propose further research, testing, and designs based on user needs.

Qualifications & Experience:

• Relevant tertiary qualifications required or equivalent experience 
• You should have a minimum of 5 years of experience in design research, conducting surveys and interviews, and performing data analysis.
• You have at least 5 years of experience working with data sets, and you are comfortable doing data analysis and reporting based on data.
• Experience designing interfaces in a customer and user-centric manner.
• Experience with standard UCD methodologies. 
• Experience with marketplace design & UI design would be beneficial.

The skills we need:

Design skills:

• Information architecture & information design
• Tables and portal design 
• Interaction design
• Persona creation
• User-centered design
• UI design (low fidelity)
• Wireframing & prototyping
• Copywriting

Research skills:

• Data analysis
• Surveying
• Interviewing
• Task analysis
• Market research
• Usability testing
• A/B testing
• Web analytics
• User research
• Meticulous attention to data analysis (qualitatively and quantitatively), a high level of proven accuracy

 Business Skills:

• Business analysis
• Communication skills (written, verbal & visual)
• Chairing workshops & meetings
• Project & people management
• Collaboration

Tools:

Strong working knowledge of the following web design tools

• Wireframing tools (e.g., Axure, Sketch, Figma, etc.)
• Process flow tools
• Survey tools 

Let’s talk about life @ Takealot Group

• The power is in your hands: We offer a market-related, Total Remuneration Package that allows full flexibility according to your needs. Go on, be the master of your own destiny.
• No doors: We aren’t fans of stuffy offices or siloed work environments. See someone you like? High five, collab, and make something great.
• Remote working: Love water cooler chats and working from home? Takealot.com offers a hybrid working model for the best of both worlds.
• Mentorship programme: We aren’t kidding when we say the people with the best people win. Now’s your chance to be one of the best by learning from the best.
• Naspers Tech Community & Online Learning: Share ideas and grow with global industry leaders who are all just a Slack message away. Love to learn? Upskill with free access to courses on MyAcademy, Udacity, Coursera, and more.
• Good times: Get to know the other extraordinary minds at takealot.com during regular social events and out-of-office activities (think hikes, think mini golf, think good times).
• Staff discount. Millions of products across 28 departments. What more could you ask for?
• Birthday leave: Cake Day all the way. Enjoy your day off - you deserve it. 
• Right tools, right job: Mac or Windows, two monitors or one. Whatever your preference, you’ll work on the latest tech, off the latest tech.
• Help when you need it most: Confidential counseling, legal support, and financial guidance, for free, anytime, anywhere. 
• Tech stack (for days): ReactJS, Python, Scala, Kotlin, Swift, Google Cloud, Kafka, Redis, Kubernetes, and all things machine learning. If you build it, they will come.
• Free parking: No more 5km fun runs to your desk (unless you want to). 

Like what you see? 

If you meet the above, you are an Extraordinary Mind. Apply today!!

Takealot is an Equal Opportunity Employer. Applicants from the previously disadvantaged groups and people with disabilities will be given preference

Mr D, a division of the Takealot Group is looking for a highly talented Junior Category Marketing Manager to join our team in Cape Town.

We are a young, dynamic, hyper growth company looking for smart, creative, hard-working people with integrity to join us! 

Think you’ve been challenged before? Think again!

• Scale: Show the millions of Mr D customers what you can do 
• Learn: We work with the best of the best, and then some. 
• Grow: Expand your career in the fast-growing Takealot Group: Mr D, Takealot.com and TFS. We like to promote from within: Here’s your chance.

This position reports to the Senior Category Marketing Manager for Retail of Mr D.

Your responsibilities will include:

Campaign Execution & Demand Generation

• Execute marketing activities to drive traffic, orders, and conversion rates across Retail verticals
• Support channel execution including push notifications, in-app messaging, email, paid social, merchandising and organic content
• Coordinate briefs and deliverables with internal teams, agencies, and partners to ensure on-time launches and operationally manage various campaign deliverables
• Manage campaign workbacks, timelines, and status trackers; flag dependencies and risks early
• Ideate and Manage creative assets, ensure spec compliance, and manage approvals through the process

Promotional Planning & Calendar Management

• Maintain and update the Mr D Demand Planner and promotional calendars for Retail initiatives
• Own weekly updates to the Demand Planner inputs; ensure accuracy and flag slippages proactively
• Coordinate weekly deals and monthly promotional campaigns aligned with business objectives
• Set up and QA promotions, vouchers, bundles, and offers to drive order volume and average order value
• Oversee daily tracking of coupon budgets allocated for marketing activities
• Plan and coordinate monthly coupon budgets to align with marketing strategies and objectives

Category-Specific Marketing (Retail/Shops)

• Deliver tailored campaigns for Shops, Anchor Tenants, and Grocery categories to drive sustained growth
• Develop in-depth knowledge of consumer target market groups to co-create meaningful promotional strategies
• Collaborate with Retail Merchandising and Category Manager teams to develop and implement campaigns aligned with the promo calendar
• Maintain merchandising inputs (collections, placements, copy updates) in coordination with Merchandising and Ads teams
• Pull and review category performance data to identify trends and opportunities for acquisition, retention, and reactivation
• Support onboarding tasks for new retail partners and categories (asset collection, listing readiness, checklists)

Feature Launches & Educational Content

• Drive new feature launches and create sustained always-on educational content on product features and differentiators
• Coordinate launch assets, help content, FAQs, and in-app placements for retail features
• Prepare internal enablement materials (one-pagers, how-tos) for commercial and support teams
• Assist with rollout communications (email/push/in-app) ensuring customer education content is accurate and on-brand

Data-Driven Decision Making & Reporting

• Pull daily, weekly, and monthly reports and maintain dashboards for key KPIs (traffic, conversion, AOV, total orders)
• Compile post-campaign reports/readouts summarising performance insights, learnings, and next steps
• Maintain excellent data hygiene: complete UTM coverage, accurate tagging, and consistent tracking
• Coordinate with analytics and product teams to ensure tracking coverage for all campaigns and promotions
• Execute basic A/B tests (subject lines, creatives, audiences, regional variations) and document learnings

Cross-Functional Collaboration

• Engage with brand, content, performance and social teams on through-the-line Retail and Mr D brand campaigns
• Liaise with social media team on monthly content planning, preparation, and paid influencer partnerships
• Coordinate influencer deliverables and tracking; maintain up-to-date influencer content logs
• Work with performance media and CRM teams to create and implement strategies to grow orders and first-time buyers
• Collaborate with Takealot Group marketing representatives for Retail-specific campaigns to cross-sell and access new shoppers

Market Share & Brand Awareness

• Support brand-building and market-differentiation initiatives in the retail delivery space
• Assist with on-the-ground activations, partnership executions, and campaign asset localisation
• Help deliver cohesive campaigns that elevate the Mr D brand across touchpoints

Skills, knowledge and abilities: 

• Strong execution mindset with excellent organisation and attention to detail; able to manage multiple concurrent workstreams
• Data-literate with solid Excel/Google Sheets skills (pivot tables, VLOOKUPs, conditional formatting)
• Working knowledge of analytics tools (GA4 or similar) and comfortable interpreting campaign performance data
• Familiarity with CRM platforms (e.g., Braze, Asana or similar) and basic ad platforms (Meta/Google Ads) preferred
• Comfortable with CMS/merchandising updates and asset specifications; basic Canva or design skills are a plus
• Clear written and verbal communication; strong collaborative stakeholder management skills
• Proactive, curious, and eager to learn in a fast-paced, test-and-learn environment
• Proven academic track record and career success  

Qualifications and experience: 

• Bachelor's degree (3+ years) in Marketing, Business, Communications, or related field
• 3-5 years of retail and marketing experience (Retail/FMCG, eCommerce, marketplace, or app-based environments strongly preferred)
• Experience working across multiple marketing channels - Digital, ATL, CRM, Partnerships - with demonstrable results
• Proven track record of delivering projects on time and to brief
• Internship or placement experience welcome if accompanied by hands-on execution across CRM, paid social, or merchandising tools

Let’s talk about life @ Mr D

• The power is in your hands: We offer a market-related, Total Remuneration Package which allows full flexibility according to your needs. Go on, be the master of your own destiny.
• No doors: We aren’t fans of stuffy offices or siloed work environments. See someone you like? High five, collab and make something great.
• Online Learning: Share ideas and grow with global industry leaders who are all just a Slack message away. Love to learn? Up-skill with free access to courses on ProsusAcademy and more.
• Good times: Get to know the other extraordinary minds in the takealot group during regular social events and out-of-office activities (think hikes, think mini golf, think good times).
• Birthday leave: Cake Day all the way. Enjoy your day off - you deserve it. 
• Help when you need it most: Confidential counselling, legal support and financial guidance, for free, anytime, anywhere. 
• Free parking: No more 5km fun runs to your desk (unless you want to). 

Like what you see? 

If you meet the above you are an Extraordinary Mind. Apply today!!

Mr D is an Equal Opportunity Employer. Applicants from previously disadvantaged groups and people with disabilities will be given preference

As we expand our teams in new territories we’re looking to connect with new creatives with specific skills. If you are a Lead 3D Artist based in Cape Town, South Africa and open to connecting with us for future projects please send your details here.

About the Role

Role Overview:

A 3D Lead Artist drives the technical and visual quality of our linear production projects, ensuring the creation of visually stunning, high-quality films while optimizing workflows and maintaining technical standards. This role demands a strong understanding of linear production pipelines, particularly in 3DsMax, Unreal, and Houdini, and the ability to seamlessly integrate CAD data into visual productions. Extensive experience working on films within the built environment is essential. You will be a natural leader, capable of inspiring and guiding junior artists, fostering collaboration with external teams, and proactively addressing production challenges. Your expertise in linear production environments and organizational structures will be crucial in achieving exceptional results and establishing high-quality standards across all projects. 

Key Responsibilities

The essential functions include, but are not limited to the following:

• Provide technical and artistic guidance, feedback, and mentorship to the internal 3D team. 

• Collaborate extensively with external production teams, guaranteeing the provision of all requisite assets and comprehensive support to facilitate production. 

• Partner with Production Supervisors to contribute to the refinement of production workflows. 

• Identify and escalate potential production issues proactively to mitigate risks. 

• Foster a collaborative and supportive team environment. 

• Apply a strong understanding of real-world camera systems, including lens behaviour, depth of field, exposure, and motion blur, to replicate realistic cinematic effects in 3D visualizations. 

• Assess and determine professional development requirements. 

• Guide the development of the 3D art pipeline, in conjunction with the Head of Linear Production and Pipeline Technical Director, to guarantee optimal efficiency and uniformity. 

• Ensure adherence to technical specifications. 

• Partner with project teams to establish artistic direction and technical specifications. 

• Manage asset creation schedules and ensure timely delivery of high-quality assets. 

• Develop high-Caliber three-dimensional assets, environments, props, and visual effects as required. 

• Ensure all digital assets conform to established technical specifications and artistic benchmarks. 

• Conduct quality assurance procedures and deliver constructive criticism to the team. 

• Enhance asset performance and efficiency through optimization. 

• Stay up-to-date with the latest 3D art tools, techniques, and trends. 

• Resolve technical problems and deliver viable solutions. 

• Develop and maintain technical documentation. 

• Communicate effectively. 

Candidate Qualifications & Skills

Required:

• Experience working on films within the Built Environment will be required 

• 5+ years’ experience within a creative studio environment, within the 3D field 

• Extensive experience in linear production across multiple platforms, with a comprehensive understanding of organisational structures within linear production environments. 

• Experience in team leadership and collaboration. 

• Experience in the short form VFX industry and/or architectural visualisation industry is preferred. 

• Experience working with CAD, and the ability to utilise this within visual production is required. 

• Experience with Nuke, 3DsMax, Unreal

• Experience with Premier, Houdini and Resolve will be advantageous. 

• Working knowledge of real-life camera operations, including framing, focal length, aperture, and other photographic principles would be considered beneficial 

• Able to think conceptually and translate ideas into production  

• Adaptable and interested in different styles and techniques of production. 

• An understanding of color pipelines and workflows 

• Proficient in informing and advancing linear production standards and workflows within a broad range of 3D software, especially 3DsMax, Unreal and Houdini  

• Deep understanding of compositing workflows, particularly in Nuke 

• A natural leader who can mentor, inspire and guide more junior members of the team  

• Collaborative and able to work with a variety of teams across a range of disciplines  

• Has the ability to assume ownership and responsibility for the development and utilisation of linear production within the Journey department. 
• A skilled communicator both visually and verbally

   

Contract: Typically Fixed Term contracts, based on the duration of a specific project

Location: Hybrid, with regular in-person collaboration with our Cape Town team

The Ideal Candidate

You have three or more years of experience in producing product-related content, preferably within SaaS technology, digital auth or payments sectors. You excel at translating complex technical information into clear, accessible content for diverse audiences, from customer service representatives through technical administrators. Proactive and inquisitive, you are comfortable engaging with engineers and technical staff to distill key insights. You are adept at both structuring and creating content across various media, including training materials, specifications, guides, video transcripts, and schematics. Collaborative by nature, you thrive in a team environment and effectively coordinate with teams to deliver cohesive and impactful product communications.

The Role

As a Product Content Specialist, you will:

• Develop and maintain a deep understanding of our card payment authentication products (incl. 3DS ACS, 3DS Server MPI, 3DS Directory Server), fraud risk intelligence products (signal and rules processing) and customer authentication products (biometrics, device signals, customer identity, OTPs, etc.)
• Create and structure high-quality, engaging content that effectively communicates product features, benefits, and usage to a variety of audiences.
• Think like a business analyst to proactively gather the right information through interacting with developers, technical documents, and other resources, to achieve outcomes.
• Balance tasks such as coordinating inputs from others, developing drafts, synthesizing complex concepts into understandable forms, and presenting ideas for deliberation before formalizing content.
• Tailor content to meet the needs of different audiences (personas) and stakeholders, ensuring clarity and relevance.
• Collaborate closely with your manager, a technical writer and a graphic designer to produce cohesive and visually appealing content.
• Contribute to the development of training materials, product guides, product specifications, customer communications, video scripts, schematics, and more.
• Continuously seek opportunities to improve content quality and effectiveness.

Responsibilities

• Content Creation: Produce clear, concise, and engaging product content for various audiences and platforms, including but not limited to product guides, training courses, reference portals, animation transcripts and customer communications.
• Content Governance: structure, organize and maintain all published product materials on the Entersekt Knowledge Centre (online reference portal).
• Information Gathering: Actively seek out information from internal wiki resources, engineers and technical personnel to inform content development.
• Concept Synthesis & Structuring: Distill complex technical concepts into an understandable structure and product messaging. This may include supporting diagrams, visuals, or customer communications.
• Management & Coordination: Manage collaboration with team members and stakeholders to ensure content accuracy and consistency. Balance multiple tasks including drafting, reviewing, and finalizing content, while meeting deadlines.
• Stakeholder Communication: Present concepts to management for deliberation and incorporate feedback effectively.
• Quality Assurance: Edit and proofread content to maintain high standards of quality and professionalism.

Skills and Experience

Successful candidates for this role will generally possess the following qualifications and skills:

• Experience: 3+ years in product content creation, preferably in SaaS technology or payments industries.
• Technical Acumen: Ability to understand, structure and communicate complex digital products and authentication methods. 
• Proactive Inquiry: Skilled at asking pertinent questions to extract necessary information from technical teams.
• Writing Skills: Exceptional writing and editing abilities, with a focus on clarity and audience engagement.
• Industry Knowledge: Familiarity with, or ability to learn quickly about, digital 3DS products, fraud risk products and customer authentication products.
• Audience Adaptability: Proven ability to tailor content for various audiences and comprehend their unique needs.
• Collaboration: Strong track record of working effectively within cross-functional teams.
• Tools & Software: Highly proficient in Office 365 across Word, PowerPoint, Excel and OneDrive. Proficiency with technical content writing like Markdown and PlantUML preferred. Understanding of Gitlab and VuePress hosting is a plus.
• Education: Bachelor’s degree. 

Personality Attributes

• Communicative: Excellent interpersonal skills with the ability to articulate ideas clearly and effectively.
• Inquisitive: Naturally curious and unafraid to seek clarification to fully understand complex topics.
• Self-Reliant: Able to independently gather and synthesize information without over-reliance on others.
• Detail-Oriented: Meticulous attention to detail in all aspects of work.
• Organized: Strong organizational skills, capable of managing multiple priorities and projects.
• Proactive: A strong sense of initiative and the ability to work independently.
• Creative: Innovative thinker who can bring fresh ideas to content development.
• Adaptable: Flexible and able to thrive in a fast-paced, dynamic environment.

Mr D, a division of the Takealot Group, is seeking a highly talented Software Engineer (Android) to join our team and craft the ultimate mobile experience for our thousands of daily active users. Be part of our mission to revolutionise the mobile eCommerce and food delivery landscape in South Africa.

Think you’ve been challenged before? Think again!

• Scale: Show the millions of Mr D customers what you can do.
• Learn: We work with the best of the best, and then some. Code alongside industry leaders and upskill in record time. 
• Grow: Expand your career in the fast-growing Takealot Group: takealot.com, TFS and Mr D. We like to promote from within: Here’s your chance. 

Who’s who in the tech space:

This position reports to an Engineering Manager. 

Your mission, should you choose to accept it:

• Take ownership, build and maintain our bleeding edge mobile eCommerce Android application.
• Design, develop and test code written in Java/Kotlin.
• Apply best practice and ensure stability and security of the applications.
• Monitor and profile application performance.
• Take part in daily standup; manage your time and workload effectively.
• Collaborate with creative, content and engineering teams to design and develop a world-class Android application.
• Publish applications to the Google Play Store.

The skills we need:

• Strong Computer Science and programming fundamentals.
• Experience architecting, developing, testing and maintaining Android mobile applications.
• Experience with network requests to RESTful APIs (JSON) using best practice.
• Full understanding of the Android application, activity and fragment life-cycles.
• Appreciation of Android-specific asynchronous processing techniques.
• Knowledge and appreciation of Android user experience design patterns.
• Experience using GIT, Jira and Confluence.
• Experience developing in an Agile team environment.
• Be accountable, engaging and inventive.
• Work alongside a QA engineer regarding testing and product finalisation.

Qualifications & Experience: 

• Bachelor's Degree or Advanced Diploma in Computer Science, Engineering or related field with a minimum of 3-5 years experience in a software development role.
• In the absence of a degree or diploma, a minimum of 6 years of equivalent experience in a software development role is required.
• For the Senior Android Engineer a minimum of 5 years native android experience is required including team lead experience 
• For the Mid-level Android Engineer a minimum of 3 years native android experience is required
• Solid understanding and experience with Android architecture
• Solid understanding and experience with Kotlin and Jetpack Compose
• Strong understanding of Computer Science fundamentals
• Familiarity with Figma and Photoshop, as well as Google Maps, Firebase, and Braze.

Let’s talk about life @ Mr D 

• The power is in your hands: We offer a market-related, Total Remuneration Package which allows full flexibility according to your needs. Go on, be the master of your own destiny.
• No doors: We aren’t fans of stuffy offices or siloed work environments. See someone you like? High five, collab and make something great.
• Remote working: Love water cooler chats and working from home? We offer a hybrid working model for the best of both worlds.
• Mentorship programme: We aren’t kidding when we say the people with the best people win. Now’s your chance to be one of the best, by learning from the best.
• Naspers Tech Community & Online Learning: Share ideas and grow with global industry leaders who are all just a Slack message away. Love to learn? Up-skill with free access to courses on MyAcademy, Udacity, Coursera and more.
• Good times: Get to know the other extraordinary minds in the takealot group during regular social events and out-of-office activities (think hikes, think mini golf, think good times).
• Birthday leave: Cake Day all the way. Enjoy your day off - you deserve it. 
• Right tools, right job: You’ll work on the latest tech, off the latest tech.
• Help when you need it most: Confidential counselling, legal support and financial guidance, for free, anytime, anywhere. 
• Tech stack (for days): Angular, Python, Kotlin, Swift, AWS, Kafka, Redis, Docker, Kubernetes, IOT and all things machine learning. If you build it, they will come.
• Free parking: No more 5km fun runs to your desk (unless you want to). 

Like what you see? 

If you meet the above you are an Extraordinary Mind. Apply today!!

Mr D  is an Equal Opportunity Employer. Applicants from previously disadvantaged groups and people with disabilities will be given preference

Mr D, a division of the Takealot Group, is seeking a highly talented Software Engineer (Android) to join our team and craft the ultimate mobile experience for our thousands of daily active users. Be part of our mission to revolutionise the mobile eCommerce and food delivery landscape in South Africa.

Think you’ve been challenged before? Think again!

• Scale: Show the millions of Mr D customers what you can do.
• Learn: We work with the best of the best, and then some. Code alongside industry leaders and upskill in record time. 
• Grow: Expand your career in the fast-growing Takealot Group: takealot.com, TFS and Mr D. We like to promote from within: Here’s your chance. 

Who’s who in the tech space:

This position reports to an Engineering Manager. 

Your mission, should you choose to accept it:

• Take ownership, build and maintain our bleeding edge mobile eCommerce Android application.
• Design, develop and test code written in Java/Kotlin.
• Apply best practice and ensure stability and security of the applications.
• Monitor and profile application performance.
• Take part in daily standup; manage your time and workload effectively.
• Collaborate with creative, content and engineering teams to design and develop a world-class Android application.
• Publish applications to the Google Play Store.

The skills we need:

• Strong Computer Science and programming fundamentals.
• Experience architecting, developing, testing and maintaining Android mobile applications.
• Experience with network requests to RESTful APIs (JSON) using best practice.
• Full understanding of the Android application, activity and fragment life-cycles.
• Appreciation of Android-specific asynchronous processing techniques.
• Knowledge and appreciation of Android user experience design patterns.
• Experience using GIT, Jira and Confluence.
• Experience developing in an Agile team environment.
• Be accountable, engaging and inventive.
• Work alongside a QA engineer regarding testing and product finalisation.

Qualifications & Experience: 

• Bachelor's Degree or Advanced Diploma in Computer Science, Engineering or related field with a minimum of 3-5 years experience in a software development role.
• In the absence of a degree or diploma, a minimum of 6 years of equivalent experience in a software development role is required.
• For the Senior Android Engineer a minimum of 5 years native android experience is required including team lead experience 
• For the Mid-level Android Engineer a minimum of 3 years native android experience is required
• Solid understanding and experience with Android architecture
• Solid understanding and experience with Kotlin and Jetpack Compose
• Strong understanding of Computer Science fundamentals
• Familiarity with Figma and Photoshop, as well as Google Maps, Firebase, and Braze.

Let’s talk about life @ Mr D 

• The power is in your hands: We offer a market-related, Total Remuneration Package which allows full flexibility according to your needs. Go on, be the master of your own destiny.
• No doors: We aren’t fans of stuffy offices or siloed work environments. See someone you like? High five, collab and make something great.
• Remote working: Love water cooler chats and working from home? We offer a hybrid working model for the best of both worlds.
• Mentorship programme: We aren’t kidding when we say the people with the best people win. Now’s your chance to be one of the best, by learning from the best.
• Naspers Tech Community & Online Learning: Share ideas and grow with global industry leaders who are all just a Slack message away. Love to learn? Up-skill with free access to courses on MyAcademy, Udacity, Coursera and more.
• Good times: Get to know the other extraordinary minds in the takealot group during regular social events and out-of-office activities (think hikes, think mini golf, think good times).
• Birthday leave: Cake Day all the way. Enjoy your day off - you deserve it. 
• Right tools, right job: You’ll work on the latest tech, off the latest tech.
• Help when you need it most: Confidential counselling, legal support and financial guidance, for free, anytime, anywhere. 
• Tech stack (for days): Angular, Python, Kotlin, Swift, AWS, Kafka, Redis, Docker, Kubernetes, IOT and all things machine learning. If you build it, they will come.
• Free parking: No more 5km fun runs to your desk (unless you want to). 

Like what you see? 

If you meet the above you are an Extraordinary Mind. Apply today!!

Mr D  is an Equal Opportunity Employer. Applicants from previously disadvantaged groups and people with disabilities will be given preference

About the role

We are looking for a dynamic, results-driven Media Sales Executive to join our commercial team in Cape Town ahead of a major upcoming sports tournament. This is a dual-function role that combines advertising and broadcast commercial sales with subscription package marketing, offering an exceptional opportunity to work at the intersection of sports, media, and business development.

The successful candidate will be responsible for driving revenue through the sale of on-air commercial slots, broadcast advertising, and digital media placements, while simultaneously developing and executing strategies to grow our subscriber base for tournament coverage packages.

What you'll be doing

Commercial Advertising Sales

• Sell advertising slots tied to tournament broadcast coverage
• Identify, approach, and convert prospective advertisers, sponsors, and brand partners
• Develop bespoke advertising packages and proposals tailored to client objectives and budgets
• Manage the full sales cycle from prospecting through to contract signature and fulfilment
• Collaborate with production and scheduling teams to ensure delivery of sold commercial inventory
• Maintain an active pipeline and consistently meet or exceed project, monthly and quarterly revenue targets

Subscription Package Sales & Marketing

• Design, promote, and sell subscription packages providing access to live and on-demand tournament content
• Build go-to-market strategies for subscriber acquisition, including digital campaigns, partnerships, and direct outreach
• Manage relationships with existing subscribers and develop retention strategies to minimise churn
• Work closely with the marketing team to create compelling messaging, collateral, and campaigns for subscriber growth
• Track and analyse subscription KPIs, providing regular reporting to senior management
• Identify and develop B2B subscription opportunities with hospitality, sports bars, corporates, and fan club

Relationship Management & Business Development

• Build and maintain strong, long-term relationships with media agencies, brands, and industry stakeholders
• Represent the organisation at industry events, networking functions, and tournament-related engagements
• Collaborate cross-functionally with editorial, marketing, digital, and broadcast operations teams
• Stay current on market trends, competitor activity, and emerging advertising formats in the sports media landscape

What you'll bring

• Minimum 3 years of proven experience in media sales, with a strong track record of hitting revenue targets
• Demonstrated ability to sell advertising or sponsorship within a broadcast and/or digital media environment
• Strong commercial acumen with experience structuring, negotiating, and closing complex deals
• Excellent verbal and written communication skills in English
• Self-motivated, target-driven, and highly organised with the ability to manage multiple accounts simultaneously
• Proficiency with CRM tools and Microsoft Office / Google Suite
• Valid driver's licence and willingness to travel within South Africa as required

Even better if

• Experience in sports media sales — including broadcast rights, sports sponsorships, or stadium/event advertising
• Familiarity with subscription-based or OTT (over-the-top) platform sales and marketing
• Existing network within the South African media, agency, or sports industry
• Understanding of digital advertising ecosystems including programmatic, social, and video advertising
• Relevant tertiary qualification in Marketing, Business, Communications, or a related field

What's in it for you

• A competitive salary + individual performance based bonuses every quarter
• 20 days annual leave + public holidays
• Our core working hours are 10am-3pm in your local time zone with flexibility outside of this
• South African employment contract
• Referral bonuses & flash bonuses
• Top of the line equipment
• Annual company retreats to provide great internal networking opportunities

About the role

We are building a next-generation sports broadcasting platform focused on delivering high-quality, fast-paced sports programming to a South African audience, with a strong emphasis on football.

As a Producer, you will be responsible for the end-to-end creation and execution of live and recorded studio content. You will own the editorial direction, show structure, and live delivery, ensuring that every broadcast is engaging, relevant, and executed to the highest standard.

This is a high-impact role at the heart of the operation, working closely with presenters, analysts, journalists, and technical teams to bring compelling sports content to life.

What you'll be doing

• Own the editorial direction and execution of daily studio shows

• Build and manage detailed rundowns, segment structures, and show flow

• Lead live broadcast execution, ensuring timing, pacing, and quality

• Coordinate presenters, analysts, journalists, and contributors

• Oversee scripting, talking points, and editorial alignment

• Work closely with Technical Director and Graphics team during live shows

• Identify key sports stories, narratives, and angles (particularly football)

• Ensure all content is accurate, compliant, and aligned with brand tone

• Manage post-show reviews and continuously improve output quality

• Collaborate with digital teams to maximise content reach and cutdowns

What you'll bring

• 5+ years experience in sports broadcast or digital content production

• Strong understanding of sports, particularly football

• Proven experience producing live studio shows

• Excellent editorial judgment and storytelling ability

• Ability to work under pressure in fast-paced live environments

• Strong leadership and communication skills

• High attention to detail and organisational ability

Even better if

• Experience producing football-focused programming

• Experience working across both broadcast and digital platforms

• Strong network within the South African sports ecosystem

• Ability to identify high-engagement and viral content moments

What's in it for you

• Sporty is a remote first company in pursuit of sustainability

• A competitive salary + individual performance based bonuses every quarter

• 20 days annual leave + public holidays

• Our core working hours are 10am-3pm in your local time zone with flexibility outside of this

• South African employment contract

• Referral bonuses & flash bonuses

• Top of the line equipment

• Annual company retreats to provide great internal networking opportunities

About the role

We are building a next-generation sports broadcasting platform focused on delivering high-quality, fast-paced sports programming to a South African audience, with a strong emphasis on football.

The Production Assistant is a key support role within the studio, ensuring that both technical and production teams are able to operate efficiently during live and recorded broadcasts.

This is a hands-on, fast-paced role that plays a critical part in maintaining smooth studio operations across a wide range of sports programming, particularly during live match coverage.

What you'll be doing

• Assist with studio setup and strike (cabling, equipment positioning, prep)

• Support technical and production teams during live broadcasts

• Assist with floor management, timing, and cueing

• Ensure equipment and studio areas are ready for each show

• Handle ad-hoc tasks and urgent production requirements

• Support presenters, analysts, and guests where required

• Assist with basic operational tasks (autocue, scripts, etc.)

• Maintain general studio organisation and readiness

What you'll bring

• 0–2 years experience in media, events, or production environments

• Strong work ethic and willingness to learn

• Ability to work under pressure and irregular hours (including weekends)

• Strong attention to detail

• Good communication and teamwork skills

• Positive, proactive attitude

Even better if

• Experience in live TV, events, or sports production

• Basic understanding of broadcast equipment

• Interest in technical production roles

• Passion for sports content and media

What's in it for you

• Sporty is a remote first company in pursuit of sustainability

• A competitive salary + individual performance based bonuses every quarter

• 20 days annual leave + public holidays

• Our core working hours are 10am-3pm in your local time zone with flexibility outside of this

• South African employment contract

• Referral bonuses & flash bonuses

• Top of the line equipment

• Annual company retreats to provide great internal networking opportunities

About the role

Reporting to the Head of Games Operations, the Regional Games Lobby Manager will be responsible for the end-to-end management and optimisation of the games lobby for the South African market.

The Regional Games Lobby Manager will manage the sporty games lobby, ensuring optimal game positioning, effective promotions, supplier alignment, and high-quality internal feedback and reporting. The role plays a key part in shaping the player experience and driving lobby performance in South Africa.

What you'll be doing

• Own and manage the sporty games lobby for the South African market, ensuring optimal game positioning aligned with commercial objectives and local player preferences
• Maximise visibility and discoverability of key games, promotions, and new releases within the South Africa lobby
• Upload, schedule, and maintain promotional banners and in-lobby content, ensuring accuracy, relevance, and timely execution
• Configure and maintain game settings, limits, and parameters in line with product, commercial, and South Africa–specific regulatory requirements
• Act as the primary point of contact for supplier needs related to lobby management, promotions, and game releases for South Africa
• Work closely with Product and Tech teams on testing, new feature rollouts, and improvements to categorisation and navigation
• Ensure strong localisation of lobby content, naming, and presentation to reflect South African market preferences
• Use a data-driven approach to analyse lobby performance, player behaviour, and promotional effectiveness, translating insights into actionable improvements
• Produce and share clear internal feedback, insights, and performance reports to support decision-making across teams
• Manage games-related escalations and operational queries, ensuring timely resolution and effective communication
• Plan, coordinate, and map new game releases for the South African market, with a particular focus on sporty games
• Align closely with Legal and Compliance teams to ensure all lobby content, configurations, and releases meet local regulatory requirements
• Collaborate with internal studios and third-party suppliers to support smooth releases and strong market performance

What you'll bring

• Proven experience working with online casino games, ideally in lobby management, games operations, or content optimisation
• Strong understanding of the South African market and player behaviour
• Analytical, data-driven mindset with the ability to interpret performance data and make informed recommendations
• Ability to work independently while collaborating effectively with globally distributed teams
• Strong stakeholder management and communication skills, including experience working with suppliers
• Comfortable operating in a fast-paced, operational environment with competing priorities

What's in it for you

• Sporty is a remote first company in pursuit of sustainability
• A competitive salary + individual performance based bonuses every quarter
• 20 days annual leave + public holidays
• Our core working hours are 10am-3pm in your local time zone with flexibility outside of this
• South African employment contract
• Referral bonuses & flash bonuses
• Top of the line equipment
• Annual company retreats to provide great internal networking opportunities

About the role

We’re looking for a Mid-Senior Social Media Manager to lead social strategy and execution across Sporty, with a strong focus on media and broadcasting and performance-driven social media.

You’ll be responsible for making our social presence feel fast, local, relevant and high-impact, while ensuring content drives both community growth and business outcomes.

This is a hands-on role with real ownership: you’ll collaborate closely with Marketing, Product, Brand, Design, Content, BI and Country teams, combining creativity with sharp performance thinking.

What you'll be doing

Social Strategy & Execution

• Build and execute social strategies, aligned with global brand guidelines and priorities

• Own the social calendar around major football moments (EPL, UCL, LaLiga, AFCON, World Cup qualifiers, etc.)

• Translate football narratives into daily content that wins attention and drives conversation

Content & Community Growth

• Create and publish content across platforms (Instagram, TikTok, X, Facebook, YouTube Shorts, Telegram, etc.).

• Manage community engagement: comments, DMs, escalations, sentiment and moderation.

• Execute real-time/reactive content around match days, breaking news, controversies, memes and trends.

Brand Growth

• Support Sports Media storytelling through Sporty formats: highlights-style narratives, football culture content, commentary-driven moments, and personality-led publishing.

• Help scale repeatable content series with strong retention and community hooks.

Creators, Partnerships & Local Relevance

• Work with influencers, creators, tipsters and sports personalities to drive reach and credibility.

• Support paid + organic campaign activations with marketing teams.

• Spot local relevance opportunities across Spanish-speaking and global football audiences.

Reporting & Performance

• Track KPIs: reach, engagement, follower growth, CTR, conversions, retention, and sentiment.

• Deliver weekly/monthly reporting with insights and next actions.

• Run testing frameworks to continuously improve formats, hooks, timing and distribution.

Cross-Functional Collaboration

• Coordinate with designers, editors, content creators and country teams for speed + quality.

• Support junior teammates when needed with feedback and guidance.

• Keep workflows clean, efficient and scalable.

What you'll bring

• 3–6+ years experience in social media (ideally sports media or football content)

• Strong understanding of sports betting culture and what drives community + conversion

• Deep football knowledge + love for the sport

• Excellent platform instincts across TikTok/IG/X/FB/YouTube Shorts

• Confident using analytics to improve performance and decision-making

• Strong stakeholder management and ability to move fast in a high-output environment

What’s in it for you

• A competitive salary + individual performance based bonuses every quarter

• 28 days paid annual leave

• Our core working hours are 10am-3pm in your local time zone with flexibility outside of this

• Referral bonuses & flash bonuses

• Top of the line equipment

• Annual company retreats to provide great internal networking opportunities

Required:

• 3+ in Windows desktop application development using Windows App SDK, WinUI (or similar), C#, XAML — and ideally additional experience with native Windows code (C++, Win32/WinRT/COM).
• Deep understanding of Windows application architecture, including interop between managed code (.NET) and native code.
• Proven track record of designing, building, and shipping production-quality desktop applications, with an emphasis on reliability, performance, scalability, and maintainability.
• Strong experience with accessibility APIs on Windows (e.g. Microsoft UI Automation or similar), and a dedication to building accessible and inclusive software.
• Excellent software engineering fundamentals: OOP, design patterns, data structures, algorithms, memory management, multi-threading or asynchronous programming (where relevant).
• Experience leading technical design, mentoring other engineers, conducting code reviews, and making architecture-level decisions.
• Strong communication skills; ability to articulate tradeoffs, collaborate with cross-functional teams, and drive consensus.
• A user-centric mindset: focus on building polished, intuitive, and accessible experiences for end users.

Preferred / Bonus:

• Experience with writing automated tests for UI — unit tests, integration tests, UI automation tests; familiarity with relevant testing frameworks.
• Experience with performance optimization for desktop apps (memory usage, startup time, rendering performance, high-DPI support, responsiveness under load).
• Experience with localization/globalization, right-to-left UI support, internationalization, accessibility for multiple regions.
• Familiarity with telemetry, analytics, crash reporting, logging, and error monitoring in desktop applications.
• Previous experience in shaping CI/CD workflows, release pipelines, and deployment strategies for desktop applications.
• Demonstrated ability to take ownership of feature areas or modules and drive them long-term, including maintenance, refactoring, and technical debt management.

What we offer

• A high-impact role: you will define architecture, shape the future of our Windows product, and directly influence what millions of users see and experience.
• A collaborative, flat-structure engineering culture — you are not just a coder, but a builder and a decision-maker.
• Opportunities to lead — mentor others, steer technical direction, and grow into broader technical leadership (e.g. Tech Lead, Architect).
• Flexibility, autonomy, and responsibility: you define how to solve problems, own features end-to-end, and contribute to long-term product vision.
• A purpose-driven mission: building software that’s reliable, accessible, and user-centered — making a real difference for people.                  

Think you’re a good fit for this job? 

Tell us more about yourself and why you're interested in the role when you apply.
And don’t forget to include links to your portfolio and LinkedIn.

Not looking but know someone who would make a great fit? 
Refer them! 

Speechify is committed to a diverse and inclusive workplace. 
Speechify does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.

The mission of Speechify is to make sure that reading is never a barrier to learning.

Over 50 million people use Speechify’s text-to-speech products to turn whatever they’re reading – PDFs, books, Google Docs, news articles, websites – into audio, so they can read faster, read more, and remember more. Speechify’s text-to-speech reading products include its iOS app, Android App, Mac App, Chrome Extension, and Web App. Google recently named Speechify the Chrome Extension of the Year and Apple named Speechify its Design award winner for inclusivity for 2025.

Today, nearly 200 people around the globe work on Speechify in a 100% distributed setting – Speechify has no office. These include frontend and backend engineers, AI research scientists, and others from Amazon, Microsoft, and Google, leading PhD programs like Stanford, high growth startups like Stripe, Vercel, Bolt, and many founders of their own companies.

Overview

With the growth of our Android app, being the most used text-to-speech app in the Play Store, we find the need for a Senior Android Engineer to help us support the new user base as well as work on new and exciting projects to push us forward.   

This is a key role and ideal for someone who thinks strategically, enjoys fast-paced environments, passionate about making product decisions, and has experience building great user experiences that delight users.

We are a flat organization that allows anyone to become a leader by showing excellent technical skills and delivering results consistently and fast. Work ethic, solid communication skills, and obsession with winning are paramount. 

Our interview process involves several technical interviews and we aim to complete them within 1 week. 

What You’ll Do

• Owning major features and working closely with our design team - take ownership of features inside the app and become responsible of delivering high quality features
• Shape the future of our Android team
• Own, maintain and improve reliability metrics for key features
• Participate in discussions across different teams - Product, Design, Engineering
• Review pull requests, and support other teammates
• Handle critical issues or cope with unexpected challenges 
• Take ownership of feature releases and provide nightly builds for the QA team

An Ideal Candidate Should Have

• 5+ years of software engineering experience
• Familiarity with Android components
• Experience building or contributing to at least one Android app
• Product design intuition and user empathy
• Drive to push the boundaries of Android UI/UX
• Understanding of the importance of tests and how to approach writing tests
• Self-drive to improve the app and codebase above and beyond what's outlined in the spec
• Rock solid experience with Kotlin, Kotlin Coroutines, Kotlin Flow, Dagger 2, MVVM, Clean Architecture, Background Services, Music Player Service, Android Animations, Jetpack Navigation, JUnit tests
• Excellent communication skills
• User oriented problem solving approach
• Driven with continuous feedback from leaders

Bonus:

• Experience building, maintaining, or otherwise contributing to open source projects in Android
• Experience with iOS, Web or NodeJS

Technologies we use:

• Kotlin
• Kotlin Coroutines
• Kotlin Flow
• Jetpack Navigation
• Dagger 2
• Room
• Custom Views, Canvas & Paint
• Jetpack Compose
• JUnit

What We offer:

• A fast-growing environment where you can help shape the company and product.
• An entrepreneurial-minded team that supports risk, intuition, and hustle.
• A hands-off management approach so you can focus and do your best work.
• An opportunity to make a big impact in a transformative industry.
• Competitive salaries, a friendly and laid-back atmosphere, and a commitment to building a great asynchronous culture.
• Opportunity to work on a life-changing product that millions of people use.
• Build products that directly impact and support people with learning differences like dyslexia, ADD, low vision, concussions, autism, and more.
• Work in one of the fastest growing sectors of tech, the intersection of artificial intelligence and audio.

Think you’re a good fit for this job? 

Tell us more about yourself and why you're interested in the role when you apply.
And don’t forget to include links to your portfolio and LinkedIn.

Not looking but know someone who would make a great fit? 

Refer them! 

Speechify is committed to a diverse and inclusive workplace. 

Speechify does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.

Join Our Mission at Takealot Fulfilment Solutions | We Are TFS

Revolutionising e-commerce logistics in South Africa with cutting-edge technology and operational excellence. We deliver 30+ million orders annually, empowering businesses and driving economic growth.

Who We're Looking For:

Innovative, ambitious individuals ready to shape the future of e-commerce logistics. At TFS, "Uniquely You" meets "Powerfully Us", where your individuality strengthens our collective mission.

This position reports to the International and 4PL Supply Chain Manager

Your responsibilities can include:

• To analyze and understand project scope and core objectives
• Lead requirements elicitation workshops with stakeholders to define high level business requirements
• Assist stakeholders to prioritize the requirements
• Plan and lead workshops with stakeholders and technical resources to elicit detailed, low level functional requirements
• Critically evaluate information gathered from multiple sources, reconcile conflicts, break down high-level information into their constituent details, abstract up from low-level information to a general understanding, and distinguish user requests from the underlying true business needs
• Collaborate with technical lead and subject matter experts to establish the technical vision and analyze trade-offs between usability and performance needs
• Proactively communicate and collaborate with project team to analyze information needs and
• functional requirements to deliver the following artifacts as needed:
  ● Business/functional requirement specification
  ● Wireframes Workflow / process flow diagrams
  ● Data Model/s
  ● Obtain sign-off on the specifications
  ● Be proactive in ensuring that the development and QA teams understand the requirements by attending daily team meetings and initiating functional clarification sessions where needed
• Be the liaison between the business and the engineering team
• Project manage the implementation of selected project initiatives
• Review the test plan and test scripts to ensure quality and coverage Performing user acceptance testing
• Creating and maintaining operational reports on Looker, Looker Studio
• The purpose of a business analyst is to bridge the gap between stakeholders and the development team, interpreting business requirements into understandable development tasks to match a final software product with the expected business value

Qualifications and experience:

• A bachelor’s degree in Information Systems or Computer Science , Business Management, Commerce ,or similar degree
• 3-5 years experience in business analysis or product management or a related field
• Data Visualization: building and maintaining dashboards using tools such as Tableau, Looker, or Power BI
• Experience working with Google BigQuery (GBQ)
• Experience with SQL (advantageous)

Attributes required :

• Solutions-oriented, can-do attitude and high energy
• Strong analytical and critical thinking, using data to inform decisions
• Passion for understanding ambiguous, complex problems and driving high quality, innovative, clean solutions
• Versatile and with an appetite to learn by doing
• Highly structured thinker with strong attention to detail
• Ability to handle multiple competing priorities in a fast-paced environment
• Excellent verbal and written communication skills with the ability to present complex
• Information in a clear and concise manner to a variety of audience, including technical and no - technical individuals

Why Join TFS:

• Purpose-driven impact: Transform lives through logistics innovation
• Advanced technology: Work with cutting-edge systems in a fast-paced environment
• Career growth: Thrive in an agile space that champions continuous improvement
• Inclusive culture: Your unique perspective drives extraordinary results

At TFS, your growth is our growth. You'll be joining a team powered by Takealot Group's core values. 

More than just a job, we offer: 

A culture that celebrates individual uniqueness while championing the strength of togetherness. Be part of creating sustainable, scalable solutions that make a difference across South Africa's e-commerce landscape.

Mr D, a division of takealot.com, is looking for highly talented Web Frontend Engineers to join our team. Senior (1 opening) | Intermediate (1 opening) | Remote Position, provided you are based in South Africa.

Think you've been challenged before? Think again!

• Scale: Show the millions of Mr D customers what you can do
• Learn: We work with the best of the best, and then some. Code alongside industry leaders and upskill in record time.
• Grow: Expand your career in the fast-growing Takealot Group: takealot.com and Mr D. We like to promote from within: Here's your chance.

This position reports to the Web Development Manager (20+ years of web development experience).

Your Role:

• Join our web development team responsible for maintaining and developing multiple production applications using modern Angular and SvelteKit
• Write performant, optimized code that scales with our growing user base
• Contribute to automated testing efforts to reduce regression bugs and improve coverage
• Participate in (and invite!) code reviews to maintain high code quality standards
• Collaborate with Project Managers, UX Designers, and QA teams on feature delivery
• Debug complex issues across the frontend/backend boundary
• Deploy features through our CI/CD pipeline (QA → Pre-Production → Production)
• Leverage AI tools (LLMs, GitHub Copilot, custom agents) to accelerate development and help shape our shift toward AI-assisted workflows
• Help establish development processes that stick - particularly around code review
• Provide accurate estimates and deliver on commitments

Skills we need:

Experience:

• Intermediate: 3-4 years of focused, continuous experience in JavaScript or similar languages
• Senior: 5+ years of focused, continuous experience in JavaScript or similar languages

Core Technical Skills:

• JavaScript fundamentals - Strong grasp of modern JavaScript (ES6+)
• TypeScript - Adding well-defined types; understanding that well-typed code helps everyone who works with it later
• Node.js - Backend experience (we use it in all our websites)
• CSS mastery - Understanding how CSS works, using defined selectors appropriately, and avoiding unnecessary classes
• DOM understanding - How events traverse, how the browser works
• API integration - Understanding CORS, debugging failed requests, and identifying whether issues are frontend or backend
• Testing philosophy - Understanding why to write tests, what to test, and which type of test to write
• Git proficiency - Making decisions that avoid difficult conflicts, understanding branching strategies like Gitflow
• Performance optimization - Writing optimized, performant code as a default practice
• Responsive design - Understanding and implementing responsive layouts
• AI collaboration - Ability to converse effectively with LLMs and leverage AI tools in development
• Estimation skills - Understanding the importance of good estimates and the ability to provide them

Nice to have experience:

• Experience with modern Angular or SvelteKit (or genuine interest in learning them for good reasons)
• Express.js or similar Node frameworks - Experience building backend APIs
• Containerization understanding - Basic Docker concepts, understanding multi-platform builds
• Web services - Understanding how a request travels, how load balancers and reverse proxies affect HTTP requests
• Knowledge of Playwright or Selenium for E2E testing
• Team-oriented - Proactively inviting peers to review your code
• Quality-focused - Keeping overall team output in mind (speed AND quality)
• Agile/Scrum familiarity
• gRPC / Protocol Buffers
• GitHub Actions knowledge
• AWS services experience (S3, ECR, CloudFront, etc.)
• Test-Driven Development (TDD) practice

Let's talk about life @ Mr D:

• The power is in your hands: We offer a market-related, Total Remuneration Package which allows full flexibility according to your needs. Go on, be the master of your own destiny.
• No doors: We aren't fans of stuffy offices or siloed work environments. See someone you like? High five, collab, and make something great.
• Remote working: Love water cooler chats and working from home? We offer the best of both worlds.
• Mentorship programme: We aren't kidding when we say the people with the best people win. Now's your chance to be one of the best by learning from the best.
• Naspers Tech Community & Online Learning: Share ideas and grow with global industry leaders who are all just a Slack message away. Love to learn? Upskill with free access to courses on MyAcademy, Udacity, Coursera, and more.
• Good times: Get to know the other extraordinary minds in the takealot group during regular social events and out-of-office activities (think hikes, think mini golf, think good times).
• Birthday leave: Cake Day all the way. Enjoy your day off - you deserve it.
• Right tools, right job: Mac or Windows, two monitors or one. Whatever your preference, you'll work on the latest tech, off the latest tech.
• Help when you need it most: Confidential counselling, legal support and financial guidance, for free, anytime, anywhere.
• Tech stack (for days): Angular, SvelteKit, TypeScript, Node.js, Python, AWS, Docker, GitHub Actions, and all things AI-assisted development. If you build it, they will come.
• Free parking: No more 5km fun runs to your desk (unless you want to).

Mr D, a division of takealot.com, is looking for highly talented Web Frontend Engineers to join our team. Senior (1 opening) | Intermediate (1 opening) | Remote Position, provided you are based in South Africa.

Think you've been challenged before? Think again!

• Scale: Show the millions of Mr D customers what you can do
• Learn: We work with the best of the best, and then some. Code alongside industry leaders and upskill in record time.
• Grow: Expand your career in the fast-growing Takealot Group: takealot.com and Mr D. We like to promote from within: Here's your chance.

This position reports to the Web Development Manager (20+ years of web development experience).

Your Role:

• Join our web development team responsible for maintaining and developing multiple production applications using modern Angular and SvelteKit
• Write performant, optimized code that scales with our growing user base
• Contribute to automated testing efforts to reduce regression bugs and improve coverage
• Participate in (and invite!) code reviews to maintain high code quality standards
• Collaborate with Project Managers, UX Designers, and QA teams on feature delivery
• Debug complex issues across the frontend/backend boundary
• Deploy features through our CI/CD pipeline (QA → Pre-Production → Production)
• Leverage AI tools (LLMs, GitHub Copilot, custom agents) to accelerate development and help shape our shift toward AI-assisted workflows
• Help establish development processes that stick - particularly around code review
• Provide accurate estimates and deliver on commitments

Skills we need:

Experience:

• Intermediate: 3-4 years of focused, continuous experience in JavaScript or similar languages
• Senior: 5+ years of focused, continuous experience in JavaScript or similar languages

Core Technical Skills:

• JavaScript fundamentals - Strong grasp of modern JavaScript (ES6+)
• TypeScript - Adding well-defined types; understanding that well-typed code helps everyone who works with it later
• Node.js - Backend experience (we use it in all our websites)
• CSS mastery - Understanding how CSS works, using defined selectors appropriately, and avoiding unnecessary classes
• DOM understanding - How events traverse, how the browser works
• API integration - Understanding CORS, debugging failed requests, and identifying whether issues are frontend or backend
• Testing philosophy - Understanding why to write tests, what to test, and which type of test to write
• Git proficiency - Making decisions that avoid difficult conflicts, understanding branching strategies like Gitflow
• Performance optimization - Writing optimized, performant code as a default practice
• Responsive design - Understanding and implementing responsive layouts
• AI collaboration - Ability to converse effectively with LLMs and leverage AI tools in development
• Estimation skills - Understanding the importance of good estimates and the ability to provide them

Nice to have experience:

• Experience with modern Angular or SvelteKit (or genuine interest in learning them for good reasons)
• Express.js or similar Node frameworks - Experience building backend APIs
• Containerization understanding - Basic Docker concepts, understanding multi-platform builds
• Web services - Understanding how a request travels, how load balancers and reverse proxies affect HTTP requests
• Knowledge of Playwright or Selenium for E2E testing
• Team-oriented - Proactively inviting peers to review your code
• Quality-focused - Keeping overall team output in mind (speed AND quality)
• Agile/Scrum familiarity
• gRPC / Protocol Buffers
• GitHub Actions knowledge
• AWS services experience (S3, ECR, CloudFront, etc.)
• Test-Driven Development (TDD) practice

Let's talk about life @ Mr D:

• The power is in your hands: We offer a market-related, Total Remuneration Package which allows full flexibility according to your needs. Go on, be the master of your own destiny.
• No doors: We aren't fans of stuffy offices or siloed work environments. See someone you like? High five, collab, and make something great.
• Remote working: Love water cooler chats and working from home? We offer the best of both worlds.
• Mentorship programme: We aren't kidding when we say the people with the best people win. Now's your chance to be one of the best by learning from the best.
• Naspers Tech Community & Online Learning: Share ideas and grow with global industry leaders who are all just a Slack message away. Love to learn? Upskill with free access to courses on MyAcademy, Udacity, Coursera, and more.
• Good times: Get to know the other extraordinary minds in the takealot group during regular social events and out-of-office activities (think hikes, think mini golf, think good times).
• Birthday leave: Cake Day all the way. Enjoy your day off - you deserve it.
• Right tools, right job: Mac or Windows, two monitors or one. Whatever your preference, you'll work on the latest tech, off the latest tech.
• Help when you need it most: Confidential counselling, legal support and financial guidance, for free, anytime, anywhere.
• Tech stack (for days): Angular, SvelteKit, TypeScript, Node.js, Python, AWS, Docker, GitHub Actions, and all things AI-assisted development. If you build it, they will come.
• Free parking: No more 5km fun runs to your desk (unless you want to).

At 2U, we are all in on purpose. We are motivated by our mission – to make learning limitless– and connected by our shared passion to deliver world-class higher education at scale. As the parent company of edX, a leading online learning platform, 2U powers thousands of  higher education offerings – from free courses to full degrees. Together with our college, university, and corporate partners, we are helping accelerate careers and transform lives. 

What We’re Looking For:

2U is looking for a versatile and detail-oriented Web Production Specialist to join our Marketing team. In this role, you will work with various stakeholders across departments to deliver a world-class experience on our external web properties. You will serve as the primary "hands-on-keyboard" executor for digital properties, personally implementing front-end, CMS-level website changes while ensuring every user touchpoint is optimized for performance, accessibility, and brand consistency.

Responsibilities Include, But Are Not Limited To:

• Web Content Management & Front-End Execution
  • Front-End Implementation: Execute a large number of content requests and front-end changes across multiple web properties within the CMS, ensuring timely delivery and technical precision.
  • Site Maintenance: Manage the daily production workflow for 2U’s landing page portfolio, including building new pages, updating content, and swapping creative assets.
  • QA & Standards: Ensure strict adherence to program brand guidelines, web marketing guidelines, the highest level of User Experience (UX), and web accessibility (WCAG). You are the final line of defense against broken links, layout shifts, or responsive issues.
• Relationship Management & Collaboration
  • Stakeholder Partnership: Work with stakeholders to find high-quality web marketing solutions across departments, including Brand, Product, Tech, UX/UI, and Creative teams.
  • Project Management: Communicate with non-technical stakeholders to prioritize and deliver complex updates, site redesigns, and new program launches on time and to specification.
  • Creative Execution: Manage the development of new web creative concepts with internal teams, ensuring design variations are technically feasible before going live.
• Continuous Learning & Optimization
  • Technical Growth: Support Web Production team in technical explorations and research around current or potential new tools to improve efficiency.
  • Industry Trends: Keep up-to-date on new products, CMS capabilities, and best practices within digital marketing.
  • Collaborate with designers to ensure test variations are technically feasible and align with brand standards before they go live.

Things That Should Be In Your Background:

• Bachelor’s degree preferred
• Experience: 2+ years of experience in web production, content management, or digital marketing operations.
• CMS Expertise: Strong experience working with WordPress or similar Content Management Systems is required.
• Technical Skills: Strong working knowledge of HTML and CSS. You must be comfortable troubleshooting layout issues, inspecting code, and making manual front-end edits when necessary.
• Communication: Excellent interpersonal communication skills with the ability to manage a queue of tasks and communicate timelines clearly to non-technical stakeholders.

Other Attributes That Will Help You In This Role:

• Experience with Enterprise Headless CMS platforms (e.g., Contentful).
• Experience with A/B testing platforms (e.g., Optimizely, VWO).
• Basic image editing skills (Photoshop/Figma) for web asset optimization.
• Familiarity with Jira/Asana for project tracking.

Benefits & Culture

Our global employee base is a diverse collection of innovators, dreamers, and doers working together to transform lives through higher education. We believe that every employee can advance our shared purpose, and that life at 2U should be fun and meaningful. If you’re excited by the opportunity to provide millions of learners and counting with access to world-class higher education, then join us – and do work that makes a difference.

We offer comprehensive benefits (unique per country) and excellent work/life balance.
Full-time, ZA benefits include: 

• 2 complimentary Getsmarter short courses per year
• Subsidised medical aid with Discovery Health Medical Scheme
• 4% 2U contribution towards Discovery Life Pension Fund and Group Risk Benefit
• Employee Assistance Program (EAP)
• Generous leave policy including time off to volunteer for non-profit organization, study leave, sports leave and a company-wide festive season break

2U Diversity and Inclusion Statement

At 2U, we are committed to building and sustaining a culture of belonging, respect, and inclusion. We are proud of the steps we’ve taken to bring together an employee base that embodies diverse walks of life, ideas, genders, ages, races, cultures, sexual orientations, abilities and other unique qualities. We strive to offer a workplace where every employee feels empowered by what makes us different, as well as by how we are alike. 

2U is committed to providing reasonable accommodations during our recruitment process. If you need assistance or accommodations, please reach out to us at: recruitingaccommodations@2u.com. 

About 2U

2U partners with the world's top universities and companies to develop and deliver education programs that accelerate careers and transform lives. Through partnerships with the world’s leading colleges, universities, and companies, 2U delivers thousands of online programs to millions of learners worldwide on edX, its global learning platform. From executive education and professional credentialing to master’s degree programs and free, open courses, 2U transforms how top institutions deliver workforce-aligned online education, enabling professionals to advance without pausing their careers. Learn more at 2U.com.

The above statements are intended to describe the general nature and level of work performed by individuals assigned to this position, and are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required. All employees may be required to perform duties outside of their normal responsibilities from time to time, as needed.

2U is an equal opportunity employer that does not discriminate against applicants or employees and ensures equal employment opportunity for all persons regardless of their race, creed, color, religion, sex, sexual orientation, gender identity, pregnancy, national origin, age, marital status, disability, citizenship, military or veterans’ status, or any other classifications protected by applicable federal, state or local laws. 2U’s equal opportunity policy applies to all terms and conditions of employment, including but not limited to recruiting, hiring, training, promotion, job benefits and pay.

About us:

We believe the next generation of financial services will be powered by stablecoins.

Founded in 2021, our mission at BVNK is to accelerate global money movement.

We’re building stablecoin-native infrastructure so businesses can move value instantly across borders and networks. With global licenses and T1 bank partnerships, we facilitate billions in transactions for enterprise clients like Worldpay, Deel, LianLian Global, and Rapyd.

Our technology is transforming how businesses operate globally by eliminating payment delays, reducing costs, and unlocking trapped capital. 

We’re a diverse team spread across EMEA, North America, and APAC, with a shared belief that stablecoins are the new infrastructure layer for financial services, and that BVNK is at the forefront of this shift.

In 2025, we secured strategic investment from Visa, following our $50 million Series B with Haun Ventures, Coinbase Ventures, Scribble Ventures, DRW Venture Capital, Avenir, and Tiger Global. With the backing of these leading investors, we’re accelerating our growth – and we're looking for smart, ambitious people to help us build the future of financial services.

We're incredibly honored to have made Newsweek's list of The Top 100 Global Most Loved Workplaces three years running (most recently in 2025) and to have been recognised by LinkedIn as one of the Top 20 Startups in the UK in 2024.

About this role in the team:

The Merchant Technical Analyst will play a crucial role in supporting BVNK’s merchant base by handling escalated technical and integration queries. This role requires strong analytical skills, the ability to troubleshoot complex issues, and a deep understanding of the BVNK ecosystem, including payment flows, API integrations, and transaction monitoring. The successful candidate will work closely with internal teams such as Engineering, Trading, and Account Management to ensure smooth technical operations for merchants.This role bridges the gap between our customers and our Product/Engineering squads, acting as the "technical first line of defense" to resolve bugs faster, protect engineering bandwidth, and improve product quality through rigorous investigation and technical triaging.

Key Responsibilities:

Technical Support & Escalations:

• Investigate and analyze application/service logs to identify and resolve merchant issues.
• Handle elevated escalations, ensuring timely resolution of complex technical problems.
• Address tasks requiring elevated access, such as:
• Address whitelisting
• Transaction cancellations
• Manage urgent merchant account tech/integration queries, providing prompt resolutions.
• Conduct new merchant introduction calls to answer technical and integration-related questions alongside Dimitar.
• Provide support via Slack and Zendesk tickets, specifically those requiring advanced access and in-depth investigations.
• Log support requests and JIRA tickets for development team escalations and follow through on resolutions.

Advanced Triage & Debugging:

• Deep-dive into logs, investigate API responses, and use developer tools to identify root causes before escalating to Product Engineering.
• Move beyond standard support workflows to investigate the technical "root cause" of merchant issues.
• Reduce the "ping-pong" between teams by handling technical investigations independently.

Engineering Integration:

• Operationally embed with an Engineering Squad, including joining daily standups and participating in bug prioritization.
• Utilize technical terminology to streamline communication with engineering teams.
• Act as a buffer for Product Engineers, allowing them to stay focused on feature delivery with fewer context-switches.

E2E Manual Testing & Quality Assurance:

• Act as a quality gatekeeper by performing end-to-end manual testing of critical user flows.
• Validate paths from a customer perspective before features reach production.
• Report findings to improve product quality and reduce post-release issues.

Monitoring & Incident Handling:

• Monitor internal alerts and take necessary actions when anomalies arise.
• Investigate failed payments (e.g., transaction hash generated but failed on the blockchain) and escalate to Kevin if required.
• Resubmit transaction hashes for successful transactions that are not reflecting in the admin panel.
• Generate and maintain incident reports for tracking and resolution purposes.
• Provide regular visibility into product health and merchant pain points to help squads prioritize fixes effectively (Health Reporting).

Account & Fee Management:

• Amend merchant account details as required.
• Implement fee and spread changes, ensuring updates are made 
• Work closely with the Trading team to address merchant escalations within the Slack channel.

API & Integration Support:

• Assist merchants with basic API integration queries, ensuring smooth onboarding and troubleshooting common integration challenges.
• Handle "small fixes" or script adjustments independently where applicable.
• Leverage AI tools to automate repetitive technical tasks.

Required Skills & Experience:

• Technical Expertise: Understanding of API integrations, payment processing, and blockchain transactions.
• Comfort with (or a strong desire to learn) APIs, databases, and code-reading.
• Ability to use developer tools for investigation and debugging.
• Passionate about AI tools, and desire to use them in day to day job
• Analytical Thinking
• Ability to diagnose and troubleshoot technical issues efficiently.
• The "Detective" Mindset: A passion for finding where things break and explaining why they are breaking.
• Communication Skills: 
• Strong verbal and written communication skills to engage with both merchants and internal stakeholders.
• The ability to translate complex technical issues for merchants and merchant needs for engineers.
• Problem-Solving: Proactive approach to identifying and resolving technical challenges.
• Product & Domain Knowledge:
• Deep understanding of our merchant ecosystem and common pain points.
• Comprehensive knowledge of payment flows, transaction lifecycle, and merchant operations.
• Experience with Tools:
• Graylog, Jira, Zendesk, Slack, Skype
• Blockchain explorers and transaction monitoring tools
• Internal admin panels and support dashboards
• Developer tools for debugging and API investigation
• Previous Experience: 2+ years in a technical support, merchant operations, or fintech environment.
• Bonus: 
• Experience working with cryptocurrency transactions, payment processors, or fintech support teams.
• Experience with E2E testing or quality assurance processes.
• Familiarity with scripting or basic programming concepts.

What you can expect from us:

• Fair and competitive salary at every stage of your growth
• Meaningful ownership in the business through our employee option scheme
• Flexible working hours, with hybrid working at its heart
• A culture built on passionate, growth-minded people
• A flexible approach to holiday
• Opportunities to travel to our offices around the world
• An open and creative environment where you can help us define the future of BVNK, its culture, and its opportunity sets

At BVNK, we are focused on building a diverse and inclusive team. While you may not meet all of our requirements, we’d encourage you to apply if you meet the majority of our expectations. You may be a great fit for this role or another role in our team.

Takealot Group is looking for a Junior Product Manager to help improve its Fulfilment Experiences - a key part of what makes Takealot.com one of the most successful ecommerce platforms in South Africa. In this role, you will focus on tools that support the day-to-day operational teams within supply chain and logistics, helping to create the best fulfillment experiences for internal and external clients. 

You will work closely with engineering, supply chain & logistics operations, and client-focused teams to define requirements, test ideas, and deliver improvements that drive better fulfillment experiences and measurable business impact.  You bring analytical thinking, customer empathy, and a practical product mindset, helping the team identify opportunities, prioritise initiatives, and scale what works.

Think you’ve been challenged before? Think again!

• Scale: Over 4 million happy shoppers shop online on takealot.com and 2.7 million on Mr D. Show them what you can do.
• Learn: We work with the best of the best. Work alongside leaders and upskill in record time.
• Grow: Expand your career in the fast-growing Takealot Group: Takealot.com, Mr D, and Takealot Fulfilment Solutions

The position reports to the Fulfilment Product Lead.

Your responsibilities will include:

• Drive roadmap initiatives that power Fulfilment Experiences. This includes innovating and improving the back-end systems that enable seamless and scalable delivery execution, as well as client frontends.

• Translate business needs into actionable and measurable projects; partner with business owners to understand their challenges and priorities, to translate these into initiatives that improve the fulfilment experience.
• Foster a culture of continuous improvement by evolving product management practices to suit the fast-paced, dynamic nature of supply chain and logistics.
• Define and monitor key metrics (e.g., delivery turnaround time, fulfilment experience scores) to inform product decisions. Use data to create compelling business cases for prioritising initiatives.
• You will analyse and understand project scope and core objectives through requirements workshops with stakeholders to define business requirements
• Conduct workshops with stakeholders to elicit detailed functional requirements. Document these requirements (OKR & BRS) for engineering teams to create technical specifications.
• Work with technical leads and subject matter experts to align on the technical vision, balancing the operational trade-offs with usability, scalability, and performance.
• Coordinate cross-functional teams, including engineers, BI analysts, and UI designers, to deliver projects on time and within scope. Track project progress from concept to release, ensuring alignment with business goals.

• Evolve appropriate Product Management practices for a responsive, dynamic environment to foster cost-effective execution to commitments
• Collaborate with QA teams to review test plans and scripts, ensuring comprehensive coverage and high-quality product releases. Perform user acceptance testing to validate functionality.
• Project management by setting timelines, driving project schedules and leading cross-functional development teams from design through to release. This includes monitoring for slippage and/or updating timelines and adjusting for changing scopes of work or considering mitigation options.
• Understand your target “customer” - assess end-users to ensure products deliver a seamless, efficient, and transparent experience..
• Performing user acceptance testing.

Qualifications & Experience:

• Relevant Bachelor's Degree or Advanced Diploma (Information Systems / Computer Science / Engineering / Commerce) with 3 to 5 years of experience in product management, business analysis, or a related role, preferably driving large, company-wide initiatives through projects or responsibilities
• Experience in an agile/iterative project management and development environment is beneficial
• Experience working on customer-facing frontends, web, and apps
• Prior experience in logistics, on-demand delivery platforms, or e-commerce is preferred
• Prior experience in web-based frontend operational system development is preferred

 The skills we need:

• Client focus: An understanding of what it takes to satisfy a variety of clients with varying needs.
• Execution skills: Demonstrated ability to define and execute a detailed product roadmap, particularly in the ecommerce, logistics or supply chain space.
• Solution-oriented: Proactive, accountable, and motivated to solve complex problems in a fast-paced environment.
• Data-driven approach: Strong analytical skills with the ability to use data to inform decisions and measure success.
• Technical acumen: Familiarity with back-end systems, APIs, and technologies that support logistics execution, such as route optimization algorithms, real-time tracking, and trip allocation logic. Thorough knowledge of prevailing and emerging mobile and e-commerce trends and technologies.
• Stakeholder management: Exceptional organisational and communication skills to balance multiple priorities and align cross-functional teams.
• Attention to detail: A meticulous approach to product development and the required documentation to support the successful assessment and execution of a detailed product initiative.
• Customer advocate: A strong focus on improving the experience for both drivers, franchise hubs and customers.

Let’s talk about life @ Takealot Group

• The power is in your hands: We offer a market-related Total Remuneration Package that allows full flexibility according to your needs. Go on, be the master of your own destiny.
• No doors: We aren’t fans of stuffy offices or siloed work environments. See someone you like? High five, collab, and make something great.
• Remote working: Love water cooler chats and working from home? Takealot.com offers a remote (within South Africa) or hybrid working model for the best of both worlds.
• Mentorship programme: We aren’t kidding when we say the people with the best people win. Now’s your chance to be one of the best by learning from the best.
• Naspers Tech Community & Online Learning: Share ideas and grow with global industry leaders who are all just a Slack message away. Love to learn? Upskill with free access to courses on MyAcademy, Udacity, Coursera, and more.
• Good times: Get to know the other extraordinary minds at takealot.com during regular social events and out-of-office activities (think hikes, think mini-golf, think good times).
• Staff discount. Millions of products across 28 departments. What more could you ask for?
• Birthday leave: Cake Day all the way. Enjoy your day off - you deserve it. 
• Right tools, right job: Mac or Windows, two monitors or one. Whatever your preference, you’ll work on the latest tech of the latest tech.
• Help when you need it most: Confidential counselling, legal support and financial guidance, for free, anytime, anywhere.
• Free parking: No more 5km fun runs to your desk (unless you want to).

Like what you see?

If you meet the above, you are an Extraordinary Mind. Apply today!!

Takealot is an Equal Opportunity Employer. We encourage applicants from previously disadvantaged groups and people with disabilities to apply.

Takealot Group is looking for a Junior Product Manager to help improve its Fulfilment Experiences - a key part of what makes Takealot.com one of the most successful ecommerce platforms in South Africa. In this role, you will focus on tools that support the day-to-day operational teams within supply chain and logistics, helping to create the best fulfillment experiences for internal and external clients. 

You will work closely with engineering, supply chain & logistics operations, and client-focused teams to define requirements, test ideas, and deliver improvements that drive better fulfillment experiences and measurable business impact.  You bring analytical thinking, customer empathy, and a practical product mindset, helping the team identify opportunities, prioritise initiatives, and scale what works.

Think you’ve been challenged before? Think again!

• Scale: Over 4 million happy shoppers shop online on takealot.com and 2.7 million on Mr D. Show them what you can do.
• Learn: We work with the best of the best. Work alongside leaders and upskill in record time.
• Grow: Expand your career in the fast-growing Takealot Group: Takealot.com, Mr D, and Takealot Fulfilment Solutions

The position reports to the Fulfilment Product Lead.

Your responsibilities will include:

• Drive roadmap initiatives that power Fulfilment Experiences. This includes innovating and improving the back-end systems that enable seamless and scalable delivery execution, as well as client frontends.

• Translate business needs into actionable and measurable projects; partner with business owners to understand their challenges and priorities, to translate these into initiatives that improve the fulfilment experience.
• Foster a culture of continuous improvement by evolving product management practices to suit the fast-paced, dynamic nature of supply chain and logistics.
• Define and monitor key metrics (e.g., delivery turnaround time, fulfilment experience scores) to inform product decisions. Use data to create compelling business cases for prioritising initiatives.
• You will analyse and understand project scope and core objectives through requirements workshops with stakeholders to define business requirements
• Conduct workshops with stakeholders to elicit detailed functional requirements. Document these requirements (OKR & BRS) for engineering teams to create technical specifications.
• Work with technical leads and subject matter experts to align on the technical vision, balancing the operational trade-offs with usability, scalability, and performance.
• Coordinate cross-functional teams, including engineers, BI analysts, and UI designers, to deliver projects on time and within scope. Track project progress from concept to release, ensuring alignment with business goals.

• Evolve appropriate Product Management practices for a responsive, dynamic environment to foster cost-effective execution to commitments
• Collaborate with QA teams to review test plans and scripts, ensuring comprehensive coverage and high-quality product releases. Perform user acceptance testing to validate functionality.
• Project management by setting timelines, driving project schedules and leading cross-functional development teams from design through to release. This includes monitoring for slippage and/or updating timelines and adjusting for changing scopes of work or considering mitigation options.
• Understand your target “customer” - assess end-users to ensure products deliver a seamless, efficient, and transparent experience..
• Performing user acceptance testing.

Qualifications & Experience:

• Relevant Bachelor's Degree or Advanced Diploma (Information Systems / Computer Science / Engineering / Commerce) with 3 to 5 years of experience in product management, business analysis, or a related role, preferably driving large, company-wide initiatives through projects or responsibilities
• Experience in an agile/iterative project management and development environment is beneficial
• Experience working on customer-facing frontends, web, and apps
• Prior experience in logistics, on-demand delivery platforms, or e-commerce is preferred
• Prior experience in web-based frontend operational system development is preferred

 The skills we need:

• Client focus: An understanding of what it takes to satisfy a variety of clients with varying needs.
• Execution skills: Demonstrated ability to define and execute a detailed product roadmap, particularly in the ecommerce, logistics or supply chain space.
• Solution-oriented: Proactive, accountable, and motivated to solve complex problems in a fast-paced environment.
• Data-driven approach: Strong analytical skills with the ability to use data to inform decisions and measure success.
• Technical acumen: Familiarity with back-end systems, APIs, and technologies that support logistics execution, such as route optimization algorithms, real-time tracking, and trip allocation logic. Thorough knowledge of prevailing and emerging mobile and e-commerce trends and technologies.
• Stakeholder management: Exceptional organisational and communication skills to balance multiple priorities and align cross-functional teams.
• Attention to detail: A meticulous approach to product development and the required documentation to support the successful assessment and execution of a detailed product initiative.
• Customer advocate: A strong focus on improving the experience for both drivers, franchise hubs and customers.

Let’s talk about life @ Takealot Group

• The power is in your hands: We offer a market-related Total Remuneration Package that allows full flexibility according to your needs. Go on, be the master of your own destiny.
• No doors: We aren’t fans of stuffy offices or siloed work environments. See someone you like? High five, collab, and make something great.
• Remote working: Love water cooler chats and working from home? Takealot.com offers a remote (within South Africa) or hybrid working model for the best of both worlds.
• Mentorship programme: We aren’t kidding when we say the people with the best people win. Now’s your chance to be one of the best by learning from the best.
• Naspers Tech Community & Online Learning: Share ideas and grow with global industry leaders who are all just a Slack message away. Love to learn? Upskill with free access to courses on MyAcademy, Udacity, Coursera, and more.
• Good times: Get to know the other extraordinary minds at takealot.com during regular social events and out-of-office activities (think hikes, think mini-golf, think good times).
• Staff discount. Millions of products across 28 departments. What more could you ask for?
• Birthday leave: Cake Day all the way. Enjoy your day off - you deserve it. 
• Right tools, right job: Mac or Windows, two monitors or one. Whatever your preference, you’ll work on the latest tech of the latest tech.
• Help when you need it most: Confidential counselling, legal support and financial guidance, for free, anytime, anywhere.
• Free parking: No more 5km fun runs to your desk (unless you want to).

Like what you see?

If you meet the above, you are an Extraordinary Mind. Apply today!!

Takealot is an Equal Opportunity Employer. We encourage applicants from previously disadvantaged groups and people with disabilities to apply.

Takealot Group is looking for a Junior Product Manager to help improve its Fulfilment Experiences - a key part of what makes Takealot.com one of the most successful ecommerce platforms in South Africa. In this role, you will focus on tools that support the day-to-day operational teams within supply chain and logistics, helping to create the best fulfillment experiences for internal and external clients. 

You will work closely with engineering, supply chain & logistics operations, and client-focused teams to define requirements, test ideas, and deliver improvements that drive better fulfillment experiences and measurable business impact.  You bring analytical thinking, customer empathy, and a practical product mindset, helping the team identify opportunities, prioritise initiatives, and scale what works.

Think you’ve been challenged before? Think again!

• Scale: Over 4 million happy shoppers shop online on takealot.com and 2.7 million on Mr D. Show them what you can do.
• Learn: We work with the best of the best. Work alongside leaders and upskill in record time.
• Grow: Expand your career in the fast-growing Takealot Group: Takealot.com, Mr D, and Takealot Fulfilment Solutions

The position reports to the Fulfilment Product Lead.

Your responsibilities will include:

• Drive roadmap initiatives that power Fulfilment Experiences. This includes innovating and improving the back-end systems that enable seamless and scalable delivery execution, as well as client frontends.

• Translate business needs into actionable and measurable projects; partner with business owners to understand their challenges and priorities, to translate these into initiatives that improve the fulfilment experience.
• Foster a culture of continuous improvement by evolving product management practices to suit the fast-paced, dynamic nature of supply chain and logistics.
• Define and monitor key metrics (e.g., delivery turnaround time, fulfilment experience scores) to inform product decisions. Use data to create compelling business cases for prioritising initiatives.
• You will analyse and understand project scope and core objectives through requirements workshops with stakeholders to define business requirements
• Conduct workshops with stakeholders to elicit detailed functional requirements. Document these requirements (OKR & BRS) for engineering teams to create technical specifications.
• Work with technical leads and subject matter experts to align on the technical vision, balancing the operational trade-offs with usability, scalability, and performance.
• Coordinate cross-functional teams, including engineers, BI analysts, and UI designers, to deliver projects on time and within scope. Track project progress from concept to release, ensuring alignment with business goals.

• Evolve appropriate Product Management practices for a responsive, dynamic environment to foster cost-effective execution to commitments
• Collaborate with QA teams to review test plans and scripts, ensuring comprehensive coverage and high-quality product releases. Perform user acceptance testing to validate functionality.
• Project management by setting timelines, driving project schedules and leading cross-functional development teams from design through to release. This includes monitoring for slippage and/or updating timelines and adjusting for changing scopes of work or considering mitigation options.
• Understand your target “customer” - assess end-users to ensure products deliver a seamless, efficient, and transparent experience..
• Performing user acceptance testing.

Qualifications & Experience:

• Relevant Bachelor's Degree or Advanced Diploma (Information Systems / Computer Science / Engineering / Commerce) with at least 5 years of experience in product management, business analysis, or a related role, preferably driving large, company-wide initiatives through projects or responsibilities
• Experience in an agile/iterative project management and development environment is beneficial
• Experience working on customer-facing frontends, web, and apps
• Prior experience in logistics, on-demand delivery platforms, or e-commerce is preferred
• Prior experience in web-based frontend operational system development is preferred

 The skills we need:

• Client focus: An understanding of what it takes to satisfy a variety of clients with varying needs.
• Execution skills: Demonstrated ability to define and execute a detailed product roadmap, particularly in the ecommerce, logistics or supply chain space.
• Solution-oriented: Proactive, accountable, and motivated to solve complex problems in a fast-paced environment.
• Data-driven approach: Strong analytical skills with the ability to use data to inform decisions and measure success.
• Technical acumen: Familiarity with back-end systems, APIs, and technologies that support logistics execution, such as route optimization algorithms, real-time tracking, and trip allocation logic. Thorough knowledge of prevailing and emerging mobile and e-commerce trends and technologies.
• Stakeholder management: Exceptional organisational and communication skills to balance multiple priorities and align cross-functional teams.
• Attention to detail: A meticulous approach to product development and the required documentation to support the successful assessment and execution of a detailed product initiative.
• Customer advocate: A strong focus on improving the experience for both drivers, franchise hubs and customers.

Let’s talk about life @ Takealot Group

• The power is in your hands: We offer a market-related Total Remuneration Package that allows full flexibility according to your needs. Go on, be the master of your own destiny.
• No doors: We aren’t fans of stuffy offices or siloed work environments. See someone you like? High five, collab, and make something great.
• Remote working: Love water cooler chats and working from home? Takealot.com offers a remote (within South Africa) or hybrid working model for the best of both worlds.
• Mentorship programme: We aren’t kidding when we say the people with the best people win. Now’s your chance to be one of the best by learning from the best.
• Naspers Tech Community & Online Learning: Share ideas and grow with global industry leaders who are all just a Slack message away. Love to learn? Upskill with free access to courses on MyAcademy, Udacity, Coursera, and more.
• Good times: Get to know the other extraordinary minds at takealot.com during regular social events and out-of-office activities (think hikes, think mini-golf, think good times).
• Staff discount. Millions of products across 28 departments. What more could you ask for?
• Birthday leave: Cake Day all the way. Enjoy your day off - you deserve it. 
• Right tools, right job: Mac or Windows, two monitors or one. Whatever your preference, you’ll work on the latest tech of the latest tech.
• Help when you need it most: Confidential counselling, legal support and financial guidance, for free, anytime, anywhere.
• Free parking: No more 5km fun runs to your desk (unless you want to).

Like what you see?

If you meet the above, you are an Extraordinary Mind. Apply today!!

Takealot is an Equal Opportunity Employer. We encourage applicants from previously disadvantaged groups and people with disabilities to apply.

Takealot Group is looking for a Product Manager to help improve its Fulfilment Experiences - a key part of what makes Takealot.com one of the most successful ecommerce platforms in South Africa. In this role, you will focus on tools that support the day-to-day operational teams within supply chain and logistics, helping to create the best fulfillment experiences for internal and external clients. 

You will work closely with engineering, supply chain & logistics operations, and client-focused teams to define requirements, test ideas, and deliver improvements that drive better fulfillment experiences and measurable business impact. You bring analytical thinking, customer empathy, and a practical product mindset, helping the team identify opportunities, prioritise initiatives, and scale what works.

Think you’ve been challenged before? Think again!

• Scale: Over 4 million happy shoppers shop online on takealot.com and 2.7 million on Mr D. Show them what you can do.
• Learn: We work with the best of the best. Work alongside leaders and upskill in record time.
• Grow: Expand your career in the fast-growing Takealot Group: Takealot.com, Mr D, and Takealot Fulfilment Solutions

The position reports to the Fulfilment Product Lead.

Your responsibilities will include:

• Define and drive the roadmap that powers Fulfilment Experiences. This includes innovating and improving the back-end systems that enable seamless and scalable delivery execution, as well as client frontends.

• Translate business needs into actionable and measurable projects; partner with business owners to understand their challenges and priorities, to translate these into initiatives that improve the fulfilment experience.
• Foster a culture of continuous improvement by evolving product management practices to suit the fast-paced, dynamic nature of supply chain and logistics.
• Define and monitor key metrics (e.g., delivery turnaround time, fulfilment experiences scores) to inform product decisions. Use data to create compelling business cases for prioritising initiatives.
• You will analyse and understand project scope and core objectives through requirements workshops with stakeholders to define business requirements
• Conduct workshops with stakeholders to elicit detailed functional requirements. Document these requirements (OKR & BRS) for engineering teams to create technical specifications.
• Work with technical leads and subject matter experts to align on the technical vision, balancing the operational trade-offs with usability, scalability, and performance.
• Coordinate cross-functional teams, including engineers, BI analysts, and UI designers, to deliver projects on time and within scope. Track project progress from concept to release, ensuring alignment with business goals.

• Evolve appropriate Product Management practices for a responsive, dynamic environment to foster cost-effective execution of commitments
• Collaborate with QA teams to review test plans and scripts, ensuring comprehensive coverage and high-quality product releases. Perform user acceptance testing to validate functionality.
• Project management by setting timelines, driving project schedules, and leading cross-functional development teams from design through to release. This includes monitoring for slippage and/or updating timelines and adjusting for changing scopes of work or considering mitigation options.
• Understand your target “customer” - assess end-users to ensure products deliver a seamless, efficient, and transparent experience.
• Performing user acceptance testing.

Qualifications & Experience:

• Relevant Bachelor's Degree or Advanced Diploma (Information Systems / Computer Science / Engineering/Commerce) with at least 5 years of experience in product management, business analysis, or a related role, preferably driving large, company-wide initiatives through projects or responsibilities
• Experience in an agile/iterative project management and development environment is beneficial
• Experience working on customer-facing frontends, web, and apps
• Prior experience in logistics, on-demand delivery platforms, or e-commerce is preferred
• Prior experience in web-based frontend operational system development

 The skills we need:

• Client focus: An understanding of what it takes to satisfy a variety of clients with varying needs.
• Execution skills: Demonstrated ability to define and execute a detailed product roadmap, particularly in the ecommerce, logistics, or supply-chain space.
• Solution-oriented: Proactive, accountable, and motivated to solve complex problems in a fast-paced environment.
• Data-driven approach: Strong analytical skills with the ability to use data to inform decisions and measure success.
• Technical acumen: Familiarity with back-end systems, APIs, and technologies that support logistics execution, such as route optimization algorithms, real-time tracking, and trip allocation logic. Thorough knowledge of prevailing and emerging mobile and e-commerce trends and technologies.
• Stakeholder management: Exceptional organizational and communication skills to balance multiple priorities and align cross-functional teams.
• Attention to detail: A meticulous approach to product development and the required documentation to support the successful assessment and execution of a detailed product initiative.
• Customer advocate: A strong focus on improving the experience for both drivers, franchise hubs, and customers.

Let’s talk about life @ Takealot Group

• The power is in your hands: We offer a market-related Total Remuneration Package that allows full flexibility according to your needs. Go on, be the master of your own destiny.
• No doors: We aren’t fans of stuffy offices or siloed work environments. See someone you like? High five, collab, and make something great.
• Remote working: Love water cooler chats and working from home? Takealot.com offers a remote (within South Africa) or hybrid working model for the best of both worlds.
• Mentorship programme: We aren’t kidding when we say the people with the best people win. Now’s your chance to be one of the best by learning from the best.
• Naspers Tech Community & Online Learning: Share ideas and grow with global industry leaders who are all just a Slack message away. Love to learn? Upskill with free access to courses on MyAcademy, Udacity, Coursera, and more.
• Good times: Get to know the other extraordinary minds at takealot.com during regular social events and out-of-office activities (think hikes, think mini-golf, think good times).
• Staff discount. Millions of products across 28 departments. What more could you ask for?
• Birthday leave: Cake Day all the way. Enjoy your day off - you deserve it. 
• Right tools, right job: Mac or Windows, two monitors or one. Whatever your preference, you’ll work on the latest tech of the latest tech.
• Help when you need it most: Confidential counselling, legal support and financial guidance, for free, anytime, anywhere.
• Free parking: No more 5km fun runs to your desk (unless you want to).

Like what you see?

If you meet the above, you are an Extraordinary Mind. Apply today!!

Takealot is an Equal Opportunity Employer. We encourage applicants from previously disadvantaged groups and people with disabilities to apply.

At 2U, we are all in on purpose. We are motivated by our mission – to eliminate the back row in education – and connected by our shared passion to deliver world-class digital education at scale. As the parent company of edX, the world’s leading online learning platform, 2U powers more than 4,000 online higher education offerings – from free courses to full degrees. Together with more than 230 colleges, universities, and corporate partners, we are helping to unlock human potential.

What We’re Looking For:

We are seeking a highly skilled and experienced Data Engineer III to serve as a key individual contributor responsible for architecting, implementing, and maintaining robust Data Technology Systems across the entire Modern Data Stack (Data Integration, Storage, Transformation, and Governance). This role demands deep technical proficiency and architectural foresight, requiring the candidate to be hands-on, capable of diving deep into any part of the stack, and executing complex technical work efficiently. 

As a senior member of the team, you will spearhead technical and infrastructure innovation, mature our code base and development processes, and provide essential technical guidance and mentorship to Junior and Intermediate Data Engineers. You will collaborate closely with cross-functional teams, including Analytics Engineers and Product Managers, to ensure the delivery of optimized data pipelines and reliable, high-impact data products.

Responsibilities Include, But Are Not Limited To:

• Technical
• Design and build robust, scalable, and high-performance ETL/ELT data pipelines
• Develop and implement solutions using advanced programming languages (e.g., Python, SQL, DBT)
• Optimize and performance-tune complex data workflows and queries to handle massive data volumes and ensure minimal latency
• Assist with the design and implementation of data models for Data Warehouses (Snowflake etc.)
• Implement data quality frameworks (validation, monitoring, and testing) to ensure data accuracy, consistency, and completeness
• Establish comprehensive error logging and alerting systems for pipeline health and failure remediation
• Apply DevOps practices to data infrastructure, often involving Infrastructure as Code (e.g., Terraform)
• Management 
• Effectively leverage knowledge, expertise and experience to lead and deliver projects
• Effectively support and mentor data engineers
• Business
• Stakeholder management throughout all business departments
• Collaborate with other engineers and analysts to execute projects
• Personal 
• Perform research and constantly stays on top of the industry’s trends
• Engage and proactively seek opportunities for improvement through ongoing learning

Things That Should Be In Your Background:

• 5+ years experience in the Data industry
  • 4+ years experience in a Data Engineering role
• Expert in SQL to then implement where needed in Data Warehousing systems and Data Pipelines
• PostgreSQL / MySQL / Python / R / Redshift / Snowflake experience
• Experience in database design and database management
• A sound understanding of data management principles, including data quality assurance and data governance
• Experience in source code and version control systems
• Experience with infrastructure automation (Terraform) 
• Familiarity working with containerized services (Docker and Kubernetes)
• Experience in the shipment of data using various methods, such as ETL/ELT, within tools such as Airflow (MWAA), Argo, dbt
• Experience using services within the AWS ecosystem (e.g, RDS, EC2, Redshift, EKS)
• Understanding or knowledge of Linux commands (bash scripting)
• Manages multiple projects, resolves challenges swiftly, delivers adaptable approaches, and values diverse opinions.
• Takes ownership, anticipates new problems, tests solutions, and mentors on effective problem-solving techniques.
• Sets quarterly goals aligned with team objectives, tracks progress in Workday, and communicates barriers to the manager. Takes personal responsibility for quality and timeliness of work, correcting mistakes and learning from them. 
• Demonstrates expert understanding, introduces new tools/methodologies, and provides team training to enhance productivity.
• Tailors messages for audience understanding, engages respectfully in team meetings, synthesizes thoughts effectively, presents confidently, and actively listens to stakeholders.
• Consistently builds and maintains key stakeholder relationships, perceived as a trusted partner, offers sound guidance, and navigates challenging relationships effectively.

Other Attributes That Will Help You In This Role:

• A degree in Computer Science/Information Systems/Engineering preferred

Benefits & Culture

Our global employee base is a diverse collection of innovators, dreamers, and doers working together to transform lives through higher education. We believe that every employee can advance our shared purpose, and that life at 2U should be fun and meaningful. If you’re excited by the opportunity to provide over 40 million learners and counting with access to world-class online higher education, then join us – and do work that makes a difference. #NoBackRow

We offer comprehensive benefits (unique per country) and excellent work/life balance.
Full-time, ZA benefits include: 

• 2 complimentary Getsmarter short courses per year
• Subsidised medical aid with Discovery Health Medical Scheme
• 4% 2U contribution towards Discovery Life Pension Fund and Group Risk Benefit
• Employee Assistance Program (EAP)
• Generous leave policy including time off to volunteer for non-profit organization, study leave, sports leave and a company-wide festive season break

2U Diversity and Inclusion Statement

At 2U, we are committed to building and sustaining a culture of belonging, respect, and inclusion. We are proud of the steps we’ve taken to bring together an employee base that embodies diverse walks of life, ideas, genders, ages, races, cultures, sexual orientations, abilities and other unique qualities. We strive to offer a workplace where every employee feels empowered by what makes us different, as well as by how we are alike. 

2U is committed to providing reasonable accommodations during our recruitment process. If you need assistance or accommodations, please reach out to us at: recruitingaccommodations@2u.com. 

About 2U

For more than a decade, 2U has been the digital transformation partner of choice to great non-profit colleges and universities delivering high-quality online education at scale. As the parent company of edX, a leading global online learning platform, 2U provides over 45 million learners with access to world-class education in partnership with more than 230 colleges, universities, and corporations. Our people and technology are powering more than 4,000 digital education offerings — from free courses to full degrees — and helping unlock human potential. To learn more: visit 2U.com.

About edX

edX is the education movement for restless learners and a leading global online learning platform from 2U. Together with the majority of the world’s top-ranked universities and industry-leading companies, we bring our community of over 45 million learners world-class education to support them at every stage of their lives and careers, from free courses to full degrees. And we're not stopping there — we're relentlessly pursuing our vision of a world where every learner can access education to unlock their potential, without the barriers of cost or location. Learn more at edX.org.

Learn more at https://2u.com/careers/
#NoBackRow

The above statements are intended to describe the general nature and level of work performed by individuals assigned to this position, and are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required. All employees may be required to perform duties outside of their normal responsibilities from time to time, as needed.

2U is an equal opportunity employer that does not discriminate against applicants or employees and ensures equal employment opportunity for all persons regardless of their race, creed, color, religion, sex, sexual orientation, gender identity, pregnancy, national origin, age, marital status, disability, citizenship, military or veterans’ status, or any other classifications protected by applicable federal, state or local laws. 2U’s equal opportunity policy applies to all terms and conditions of employment, including but not limited to recruiting, hiring, training, promotion, job benefits and pay. 

2U is strongly committed to diversity within its community and especially welcomes applications from South African citizens who are members of designated groups who may contribute to Employment Equity within the workplace and the further diversification of ideas. In this regard, the relevant laws and principles associated with Employment Equity will be considered when appointing potential candidates. We are required by law to verify your ability to work lawfully in South Africa. 2U requires that you submit a copy of either your identity document or your passport and any applicable work permit if you are a foreign national, along with an updated curriculum vitae.

Within AKQA (part of WPP), Data & Analytics is one of the fastest growing disciplines that is integral to delivering value for our clients and positive impact for their customers. As part of a multi-disciplinary approach to problem solving  our team provide a wide range of capabilities including user experience (UX) analytics, consumer research, and applied data science. Our clients are building the future of their business and, more than ever, data is at the heart of making this future a reality.

As a Senior Analyst at AKQA, you should be passionate about using data to derive insights and provide optimization recommendations that create better connections with consumers. You will be responsible for defining measurement and testing frameworks to business results for our clients.

At AKQA you will have access to world-renowned thought leadership from influential authors, athletes, artists and entrepreneurs. You will work in an environment which fosters a meritocratic culture and encourages ownership, and you will be surrounded by some of the brightest minds in their fields. 

 ROLE REQUIREMENTS

• Experience in digital analytics, UX/funnel optimisation, and A/B testing.
• Knowledge and mastery of relevant analytics systems and data sources such as: web analytics (Google Analytics), funnel / flow analysis (Content Square), CRM, Survey (Usabilia), BI tools (Tableau, PowerBI), other 3^rdparty sources, etc.
• Ability to connect a client’s business goals to a complete measurement plan that defines the metrics, systems, and methodologies needed to meet those objectives.
• Strong background in data analysis and insight generation, using statistically sound analytical techniques to provide robust descriptive data sets that inform, shape, and defend a business/brand/experience strategy.
• Highly developed communication and story-telling skills, to be able to connect those insights in a way that tells a clear story and leads to clear action – across a variety of formats (reports, presentations, interactive dashboards).
• Experience in designing a detailed tracking strategy and ensuring rich data capture, as part of tag management (GTM), QA, and implementation guidance to dev team/partners.
• Familiarity with creating strategic testing frameworks, learning agendas and associated tools and methodologies, like using Google Optimise and analysing statistical significance.

QUALITIES AND CHARACTERISTICS

• Proactive mindset, able to execute a hypothesis-driven, data-first approach with light guidance from an Analytics Manager
• Skilled storyteller, able to effectively communicate analysis, identify key takeaways, and quantify opportunities.  
• Team player, able to integrate into a project and team environment as a thought leader, seamlessly connecting analytics to actionable strategic goals.

 Explore our extensive range of benefits here.

About us:

We believe the next generation of financial services will be powered by stablecoins.

Founded in 2021, our mission at BVNK is to accelerate global money movement.

We’re building stablecoin-native infrastructure so businesses can move value instantly across borders and networks. With global licenses and T1 bank partnerships, we facilitate billions in transactions for enterprise clients like Worldpay, Deel, LianLian Global, and Rapyd.

Our technology is transforming how businesses operate globally by eliminating payment delays, reducing costs, and unlocking trapped capital. 

We’re a diverse team spread across EMEA, North America, and APAC, with a shared belief that stablecoins are the new infrastructure layer for financial services, and that BVNK is at the forefront of this shift.

In 2025, we secured strategic investment from Visa, following our $50 million Series B with Haun Ventures, Coinbase Ventures, Scribble Ventures, DRW Venture Capital, Avenir, and Tiger Global. With the backing of these leading investors, we’re accelerating our growth – and we're looking for smart, ambitious people to help us build the future of financial services.

We're incredibly honored to have made Newsweek's list of The Top 100 Global Most Loved Workplaces three years running (most recently in 2025) and to have been recognised by LinkedIn as one of the Top 20 Startups in the UK in 2024

About this role in the team:

We are looking for a QA Engineer who views AI as their primary leverage. At BVNK, we aren't just looking for someone to maintain scripts; we want an engineer who views manual, repetitive testing as a problem to be solved with intelligent agents.

You will join a team of Quality Assurance experts responsible for the end-to-end integrity of our Fiat and Crypto products. Your mission is to evolve our testing from "automated" to "autonomous." You will build intelligent testing systems that predict failures, self-heal scripts, and utilize LLMs to bridge the gap between complex financial requirements and bulletproof code.

Key Areas of Responsibilities:

• AI-First Framework Evolution: Architect and maintain automation frameworks that prioritize AI-powered solutions for test generation, execution, and self-healing.
• Autonomous Quality Gates: Implement AI-driven gates in our CI/CD pipeline to predict regression risks before code is even merged.
• Synthetic Data Strategy: Leverage Generative AI to create complex, high-integrity test data sets for diverse global payment scenarios.
• Intelligent Observability: Use AI to analyze logs and system behavior, providing insights that traditional testing tools miss.
• Mentorship & AI Evangelism: Act as the subject matter expert on emerging AI tools (Claude Code, LangChain) to upskill the broader QA team.

What we need from you:

• AI-Native Mindset: You are an early adopter of LLMs and agentic workflows. You don't just use AI to write snippets; you use it to architect solutions.
• Technical Core: Expert-level proficiency in Python (our primary language) and the ability to navigate Java environments.
• Modern Tooling: Hands-on experience with PyTest, Playwright, and K6.
• Engineering for AI: Demonstrated experience implementing AI solutions for test case generation and automated bug triaging.
• Infrastructure Fluency: Familiarity with CI/CD concepts and desire to understand the integration of AI-driven testing into the deployment lifecycle.
• Precision & Speed: Exceptional attention to detail with the ability to move fast in a rapidly evolving FinTech environment.
• Bonus: LLM Integration: Experience building custom GPTs or using LangChain/LangSmith/LangGraf to evaluate LLM-based product features.
• Bonus: FinTech & Crypto: Previous experience in payments, stablecoins, or blockchain technology.
• Bonus: Agentic Testing: Experience experimenting with autonomous agents for exploratory testing.

What you can expect from us:

• Fair and competitive salary at every stage of your growth
• Meaningful ownership in the business through our employee option scheme
• Flexible working hours, with hybrid working at its heart
• A culture built on passionate growth-minded people
• A flexible approach to holiday
• Opportunities to travel to our offices around the world
• An open and creative environment where you can help us define the future of BVNK, its culture, and its opportunity sets

At BVNK, we are focused on building a diverse and inclusive team. While you may not meet all of our requirements, we’d encourage you to apply if you meet the majority of our expectations. You may be a great fit for this role or another role in our team. 

About impact.com

impact.com is the world’s leading commerce partnership marketing platform, transforming the way businesses grow by enabling them to discover, manage, and scale partnerships across the entire customer journey. From affiliates and influencers to content publishers, brand ambassadors, and customer advocates, impact.com empowers brands to drive trusted, performance-based growth through authentic relationships. Its award-winning products Performance (affiliate), Creator (influencer), and Advocate (customer referral)unify every type of partner into one integrated platform. As consumers increasingly rely on recommendations from people and communities they trust, impact.com helps brands show up where it  matters most. Today, over 5,000 global brands, including Walmart, Uber, Shopify, Lenovo, L’Oréal, and Fanatics, rely on impact.com to power more than 225,000 partnerships that deliver measurable business results.

As a Multimedia Design Intern, you’ll play a key role in bringing learning experiences to life through motion graphics, video, and digital design. You’ll create engaging, high-quality content across our LMS, marketing channels, and digital platforms, ensuring every piece is visually compelling, on-brand, and designed with user experience (UX) and learner experience (LX) in mind. You’ll collaborate with cross-functional teams, including Learning Designers, Marketing, Product, and SMEs, to produce content that drives engagement, understanding, and conversion. This is a 6 month, hybrid role.

What You'll Do:

Content Creation & Design

• Design and produce multimedia content, including videos, motion graphics, animations, and digital assets
• Create content for learning experiences, marketing campaigns, and product education

Video Production (End-to-End)

• Support and contribute across the full production lifecycle:
• Pre-production: storyboarding, scripting support, planning
• Post-production: editing, sound design, motion graphics, final delivery

UX/UI & Digital Design

• Contribute to web, UX/UI, and interactive content design
• Create mockups, prototypes, and proof of concepts (POCs)
• Apply UX best practices to improve learner engagement and usability

Collaboration & Execution

• Work closely with stakeholders to understand requirements and deliver on the scope of work (SOW)
• Present ideas, iterate based on feedback, and maintain alignment throughout projects

Brand & Quality

• Ensure all content aligns with PXA brand guidelines and visual standards
• Perform quality assurance (QA) on all deliverables

Innovation & Growth

• Stay up to date with design trends, tools, and emerging technologies
• Explore new formats, including interactive learning, gamification, and mobile-first content
• Contribute to evolving PXA initiatives such as YouTube strategy, SEO content, and digital learning experiences

What You Bring:

• Degree or coursework in Multimedia Design, Film, Animation, or related field
• Experience creating content for platforms like YouTube, LinkedIn, or eLearning environments
• Strong foundation in video editing, motion graphics, and graphic design
• Familiarity with UX/UI or web design principles
• Adobe Creative Suite (After Effects, Premiere Pro, Photoshop, Illustrator)
• Basic knowledge of Figma, Webflow, or similar tools is a plus
• Understanding of HTML/CSS (and basic JavaScript is advantageous)

Benefits / Perks for Interns: 

• Casual work environment, including hybrid work environment
• Flexible work hours
• Training & Development
  • Learning the advanced partnership automation products
  • Coursera
• Internet Allowance
• Free Affiliate & Partnerships Industry Fundamentals Certification by PXA

Impact is proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless of race, colour, ethnicity, religion, creed, national origin, ancestry, genetics, sex, pregnancy or childbirth, sexual orientation, gender (including gender identity or non-binary or nonconformity and/or status as a trans individual), age, physical or mental disability, citizenship, marital, parental and/or familial status, past, current or prospective service in the uniformed services, or any characteristic protected under applicable law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you have a disability or special need that requires accommodation, please let us know.

#LI-ND1

At 2U, we are all in on purpose. We are motivated by our mission – to eliminate the back row in education – and connected by our shared passion to deliver world-class digital education at scale. As the parent company of edX, the world’s leading online learning platform, 2U powers more than 4,000 online higher education offerings – from free courses to full degrees. Together with more than 230 colleges, universities, and corporate partners, we are helping to unlock human potential.

What We’re Looking For:

The Media Systems Engineer works within the 2U Learning division as the resident expert in media post-production workflows and best practices. They will serve as the system administrator for the post-production environment including 2U’s enterprise media asset management system, media storage solution, and all ancillary post-production related equipment and peripherals that enable workflows including ingest, transcoding, video editing, motion graphics, audio mixing, color correction, video quality assurance, and final delivery. This pivotal role will be a key liaison between 2U post production teams across product lines including Graduate and Undergraduate Degrees, Executive Education, and edX.

This role will collaborate with internal 2U departments including Engineering, Production Innovation, Learning Technology, and IT, as well as external post production vendors, our systems integration partner, and product suppliers to ensure continued proper protocols as they relate to security, ongoing maintenance, updates, and enhancements to post production systems. This person will also work with the Media Systems Specialist to provide guidance and delegate day to day responsibilities. This person is a passionate media and tech enthusiast, constantly monitoring and absorbing media production and ed-tech industry norms, as well as the latest technical solutions including hardware, equipment and post-production related software. The person in this role will aid in determining 2U’s media and video technological vision, implementing media technology strategies, and ensuring that the technological resources are aligned with the company's business needs.

Responsibilities Include, But Are Not Limited To:

1. Serve as global Administrator and in-house SME for media/video post-production systems including media asset management solution, AWS storage infrastructure in partnership with 2U IT/Engineering, and all media-related equipment and peripherals

• Monitor performance and maintain post-production systems according to established requirements.
• Develop and maintain collaborative relationships with internal stakeholders and external vendors who are users within 2U’s MAM environment. 
• Main liaison between 2U, post-production vendors, systems integration partner, and product suppliers for ongoing required support and troubleshooting of system anomalies. 
• Provide technical expertise for all post-production editorial and technical staff including editors and motions graphics designers, video post-production management staff, and production staff for day-to-day video engineering needs encompassing all related disciplines such as operational system support monitoring and troubleshooting.
• Ensure security of the media post production environment leveraging deployed tools through access controls, backups, and firewalls.
• Establish and manage all user permissions and track licensing and usage.
• Troubleshoot access issues and outages among end users.
• Administer, support, and operate AWS/S3 tools and cloud-based storage; monitor and report on ingress and egress in collaboration with 2U Engineering team.
• Administer, support, and operate file-based encoding, transcoding, and media conform workflows from ingest through final delivery.
• Manage and inventory all 2U-owned local (US-based) hard drives, RAID storage, and LTO archive library if applicable. 
• Support and operate LTO archive library, RAID storage, and hard drives, as necessary in conjunction with current 2U post production vendor
• Assist with software configurations for physical/local/remote servers and ingest/edit workstations as required.
• Install and maintain physical/local servers and ingest/edit workstations as required.
• Troubleshoot any machine/equipment failures, software glitches, and offline/missing media, escalating to SI partner when necessary.
• Help evaluate and troubleshoot technical quality control issues related to media, including both raw and final assets, and work with stakeholders executing media acquisition on resolving these issues. 
• Make recommendations and implement upgrades to media post-production systems and software with new models and releases in order to support increasing scale, complexity requirements, and future functionality enhancements. 
• Provide insight on required technical specifications for production including field and studio acquisition.

2. Develop, introduce, monitor, and improve workflows and automation in partnership with various stakeholders including internal and external post production teams.

• Develop efficient workflows based on best practices essential to a media post production operation. 
• Develop and update technical documentation, policies, and SOPs for media and editorial workflows.
• Collaborate with 2U’s systems integration partner, product vendors, and internal 2U stakeholders to develop and test API integrations. 
• Participate and advise on best practices for Adobe Creative Suite project and sequence organizational structures, MAM metadata architecture, and taxonomy standards.
• Identify new areas for a more streamlined approach to relevant production and post-production work including automation considerations. 
• Support vendor and partner inquiries regarding external media production best practices and technical deliverable requirements. 
• Participate in discussions and/or review of updates or modifications to overall operational workflows and SOPs, as appropriate.
• Maintain and update technical quality control specifications.

3. Training/Coaching.

• Responsible for training Media Systems Specialist and internal 2U staff and external vendors on related 2U systems who participate in production and post production processes including advising on technical specifications for filming/recording, editing, graphics, audio, and video quality control and assurance.
• Develop expertise on all aspects of 2U’s post-production environment including deployed MAM software and AWS storage.
• Develop and maintain training materials including user-guides, documentation, screen share recordings, etc. for user groups.
• Communicate rollouts of new video post production tools and resources to user groups.
• Training and facilitating internal 2U and external vendor training for any user groups leveraging MAM.
• Provide orientation to external/freelance technical and editorial staff (e.g. video editors) to post-production operational systems.

4. Take on additional duties and responsibilities as required.

Things That Should Be In Your Background:

• Bachelor’s Degree is required.  
• 7+ years of professional video/media production/post production, engineering and operations experience.
• Experience as a System Administrator, Network Administrator or similar role in support of a complex media post production operation.
• Experience with various operating systems and platforms.
• Experience with databases, networks (LAN, WAN), and cloud-based media storage. AWS/S3 and tiered cloud storage experience is a plus. 
• Experience with media processing systems and workflows at various stages of the media supply chain (workflow engines, ingest, transcode, metadata, editing, delivery). 
• Comprehensive knowledge of file-based and proxy workflows, formats, frame rates, aspect ratios, codecs and file types required for a high-volume media post production environment.
• Expertise in media post-production software and editing techniques on non-linear editing platforms including the full Adobe Creative Suite.
• Experience with enterprise media asset management software. IPV Curator experience is a plus. 
• Full knowledge of encode hardware and transcode software applications. Root 6 workflow engine experience is a plus.
• Knowledge of system security and data backup/recovery.
• Experience with LTO Archive software and hardware.
• Experience with product/project management software, Atlassian Jira is a plus.
• Expertise leveraging various technology and software solutions including Google Suite, Microsoft Office, Slack and overall web-savviness.
• Knowledge of technical aspects of video production, including best practices for filming, lighting and audio engineering techniques.
• Familiarity with video closed captioning and transcription workflows.
• Maintains a high level of professionalism and has the ability to interface effectively with a variety of people including internal staff, executive management, and vendors to establish productive, ongoing relationships. 
• Ability to work with a team with the ultimate goal of creating the highest quality academic content possible for our university partners.
• Impeccable verbal and written communication skills with the ability to communicate in a courteous, tactful, and concise manner.
• Champion of change management, with a proven ability to influence and guide stakeholders on highly technical processes.
• Supremely organized and capable of handling multiple projects, priorities, and competing deadlines simultaneously.
• Ability to thrive in a fast-paced, ever-evolving environment that requires constant agility and adaptability.
• An intuitive decision-maker with excellent critical thinking and analytical skills.
• A positive, proactive and collaborative attitude.  
• A great sense of humor and the ability to handle stress with grace.

Other Attributes That Will Help You In This Role:

Working Conditions 

Limited travel may be required on an as-needed basis. There will be an intermittent requirement to support media post-production teams in different time zones. 

Physical Requirements

May need to transport/install/rack various post-production related equipment.

Benefits & Culture

Our global employee base is a diverse collection of innovators, dreamers, and doers working together to transform lives through higher education. We believe that every employee can advance our shared purpose, and that life at 2U should be fun and meaningful. If you’re excited by the opportunity to provide over 40 million learners and counting with access to world-class online higher education, then join us – and do work that makes a difference. #NoBackRow

We offer comprehensive benefits (unique per country) and excellent work/life balance.
Full-time, ZA benefits include: 

• 2 complimentary Getsmarter short courses per year
• Subsidised medical aid with Discovery Health Medical Scheme
• 4% 2U contribution towards Discovery Life Pension Fund and Group Risk Benefit
• Employee Assistance Program (EAP)
• Generous leave policy including time off to volunteer for non-profit organization, study leave, sports leave and a company-wide festive season break

2U Diversity and Inclusion Statement

At 2U, we are committed to building and sustaining a culture of belonging, respect, and inclusion. We are proud of the steps we’ve taken to bring together an employee base that embodies diverse walks of life, ideas, genders, ages, races, cultures, sexual orientations, abilities and other unique qualities. We strive to offer a workplace where every employee feels empowered by what makes us different, as well as by how we are alike. 

2U is committed to providing reasonable accommodations during our recruitment process. If you need assistance or accommodations, please reach out to us at: recruitingaccommodations@2u.com. 

About 2U Inc. 

For more than a decade, 2U, Inc. has been the digital transformation partner of choice to great non-profit colleges and universities delivering high-quality online education at scale. As the parent company of edX, a leading global online learning platform, 2U provides over 45 million learners with access to world-class education in partnership with more than 230 colleges, universities, and corporations. Our people and technology are powering more than 4,000 digital education offerings — from free courses to full degrees — and helping unlock human potential. To learn more: visit 2U.com.

About edX

edX is the education movement for restless learners and a leading global online learning platform from 2U, Inc. Together with the majority of the world’s top-ranked universities and industry-leading companies, we bring our community of over 45 million learners world-class education to support them at every stage of their lives and careers, from free courses to full degrees. And we're not stopping there — we're relentlessly pursuing our vision of a world where every learner can access education to unlock their potential, without the barriers of cost or location. Learn more at edX.org.

Learn more at https://2u.com/careers/
#NoBackRow

The above statements are intended to describe the general nature and level of work performed by individuals assigned to this position, and are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required. All employees may be required to perform duties outside of their normal responsibilities from time to time, as needed.

2U is an equal opportunity employer that does not discriminate against applicants or employees and ensures equal employment opportunity for all persons regardless of their race, creed, color, religion, sex, sexual orientation, gender identity, pregnancy, national origin, age, marital status, disability, citizenship, military or veterans’ status, or any other classifications protected by applicable federal, state or local laws. 2U’s equal opportunity policy applies to all terms and conditions of employment, including but not limited to recruiting, hiring, training, promotion, job benefits and pay. 

2U is strongly committed to diversity within its community and especially welcomes applications from South African citizens who are members of designated groups who may contribute to Employment Equity within the workplace and the further diversification of ideas. In this regard, the relevant laws and principles associated with Employment Equity will be considered when appointing potential candidates. We are required by law to verify your ability to work lawfully in South Africa. 2U requires that you submit a copy of either your identity document or your passport and any applicable work permit if you are a foreign national, along with an updated curriculum vitae.

At 2U, we are all in on purpose. We are motivated by our mission – to eliminate the back row in education – and connected by our shared passion to deliver world-class digital education at scale. As the parent company of edX, the world’s leading online learning platform, 2U powers more than 4,000 online higher education offerings – from free courses to full degrees. Together with more than 230 colleges, universities, and corporate partners, we are helping to unlock human potential.

What We’re Looking For:

As a CRM Engineer III Software Developer at 2U, you will be a key technical leader, responsible for guiding a team of engineers and administrators in developing and maintaining the critical business systems that support our prestigious university partners. You will leverage your expertise to set the technical direction for an education-focused CRM, with a strong emphasis on Agentforce and Data Cloud implementations, driving value-driven outcomes for the business. For this particular opening, 2U Software Development is looking for a senior level CRM Engineer who will work on complex enterprise architecture, full-stack development, and team leadership. This individual will have exceptional verbal and written communication skills, a passion for changing higher ed, and a solution-minded, consultative approach to development.

Responsibilities Include, But Are Not Limited To:

Leadership & hands-on Development:

• Lead a team of Salesforce engineers in the design, development, and maintenance of 2U’s core Business Systems and CRM infrastructure.
• Perform hands-on development and prototyping new innovative capabilities 
• Support and maintain production systems by triaging, diagnosing, and resolving platform defects and incidents to ensure system stability and reliability.

Collaboration & Governance: 

• Establish and enforce technical best practices for development, architecture, and quality assurance to ensure reliable, scalable, and secure systems. 
• Collaborate closely with business stakeholders to translate complex requirements into value-driven technical solutions and capabilities that align with core business services.
• Mentor and coach team members, fostering a culture of technical excellence and continuous improvement.

Solution Architecture & Design:

• Drive the conceptualization, design, and implementation of innovative solutions, with a particular focus on leveraging and integrating Agentforce and Data Cloud technologies.
• Oversee the design and building of transactional systems that process our university and learning management system data.
• Direct the design and building of systems that efficiently move data from various source systems such as Snowflake, Java based apps, and other clouds (AWS).

Things That Should Be In Your Background:

• 8+ years of progressive Software Development experience, with at least 2+ years in a technical leadership or lead role.
• Experience working with Service, Sales and Data Cloud having implemented Agentforce use cases with Call Center/IVR integrations with Salesforce.
• Expertise in Apex and Visualforce programming experience, and a strong focus on Salesforce Flow (Screen, Record-Triggered, and Auto launched Flows) for declarative automation.
• Proven experience developing modern user interfaces using Lightning Web Components (LWC) and/or Aura Components.
• Familiarity with Salesforce DX (SFDX) for source-driven development and continuous integration/continuous deployment (CI/CD) DevSecOps tools such as Gearset or Copado.
• A propensity for building tools that automate and make processes reliable and scalable.
• Proven ability to establish and enforce technical best practices, perform rigorous code reviews, and mentor junior team members.
• Exceptional ability to communicate technical concepts to both engineering and non-technical business stakeholders.
• Background coding in a structured environment with Agile methodologies.
• Bachelor’s Degree in Computer Science, Computer Engineering, Mathematics, or other related field.

Benefits & Culture

Our global employee base is a diverse collection of innovators, dreamers, and doers working together to transform lives through higher education. We believe that every employee can advance our shared purpose, and that life at 2U should be fun and meaningful. If you’re excited by the opportunity to provide over 40 million learners and counting with access to world-class online higher education, then join us – and do work that makes a difference. #NoBackRow

We offer comprehensive benefits (unique per country) and excellent work/life balance.
Full-time, ZA benefits include: 

• 2 complimentary Getsmarter short courses per year
• Subsidised medical aid with Discovery Health Medical Scheme
• 4% 2U contribution towards Discovery Life Pension Fund and Group Risk Benefit
• Employee Assistance Program (EAP)
• Generous leave policy including time off to volunteer for non-profit organization, study leave, sports leave and a company-wide festive season break

2U Diversity and Inclusion Statement

At 2U, we are committed to building and sustaining a culture of belonging, respect, and inclusion. We are proud of the steps we’ve taken to bring together an employee base that embodies diverse walks of life, ideas, genders, ages, races, cultures, sexual orientations, abilities and other unique qualities. We strive to offer a workplace where every employee feels empowered by what makes us different, as well as by how we are alike. 

2U is committed to providing reasonable accommodations during our recruitment process. If you need assistance or accommodations, please reach out to us at: recruitingaccommodations@2u.com. 

About 2U 

For more than a decade, 2U has been the digital transformation partner of choice to great non-profit colleges and universities delivering high-quality online education at scale. As the parent company of edX, a leading global online learning platform, 2U provides over 45 million learners with access to world-class education in partnership with more than 230 colleges, universities, and corporations. Our people and technology are powering more than 4,000 digital education offerings — from free courses to full degrees — and helping unlock human potential. To learn more: visit 2U.com.

About edX

edX is the education movement for restless learners and a leading global online learning platform from 2U. Together with the majority of the world’s top-ranked universities and industry-leading companies, we bring our community of over 45 million learners world-class education to support them at every stage of their lives and careers, from free courses to full degrees. And we're not stopping there — we're relentlessly pursuing our vision of a world where every learner can access education to unlock their potential, without the barriers of cost or location. Learn more at edX.org.

Learn more at https://2u.com/careers/
#NoBackRow

The above statements are intended to describe the general nature and level of work performed by individuals assigned to this position, and are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required. All employees may be required to perform duties outside of their normal responsibilities from time to time, as needed.

2U is an equal opportunity employer that does not discriminate against applicants or employees and ensures equal employment opportunity for all persons regardless of their race, creed, color, religion, sex, sexual orientation, gender identity, pregnancy, national origin, age, marital status, disability, citizenship, military or veterans’ status, or any other classifications protected by applicable federal, state or local laws. 2U’s equal opportunity policy applies to all terms and conditions of employment, including but not limited to recruiting, hiring, training, promotion, job benefits and pay. 

2U is strongly committed to diversity within its community and especially welcomes applications from South African citizens who are members of designated groups who may contribute to Employment Equity within the workplace and the further diversification of ideas. In this regard, the relevant laws and principles associated with Employment Equity will be considered when appointing potential candidates. We are required by law to verify your ability to work lawfully in South Africa. 2U requires that you submit a copy of either your identity document or your passport and any applicable work permit if you are a foreign national, along with an updated curriculum vitae.

About impact.com: 

impact.com, the world’s leading partnership management platform, is transforming the way businesses manage and optimize all types of partnerships—including traditional rewards affiliates, influencers, commerce content publishers, B2B, and more. The company’s powerful, purpose-built platform makes it easy for businesses to create, manage, and scale an ecosystem of partnerships with the brands and communities that customers trust to make purchases, get information, and entertain themselves at home, at work, or on the go. To learn more about how impact.com’s technology platform and partnerships marketplace is driving revenue growth for global enterprise brands such as Walmart, Uber, Shopify, Lenovo, L’Oreal, Fanatics and Levi’s, visit www.impact.com.

At impact.com we are passionate about our people, our technology, and are obsessed with customer success. Working together enables us to grow rapidly, win, and serve the largest brands in the world. We use cutting edge technology to solve real-world problems for our clients and continue to pull ahead of the pack as the leading SaaS platform for businesses to automate their partnerships and grow their revenue like never before. We have an entrepreneurial spirit and a culture where ambition and curiosity is rewarded. If you are looking to join a team where your opinion is valued, your contributions are noticed, and enjoy working with fun and talented people from all over the world, then this is the place for you!

Your Role at impact.com:

As a Mid-Level Android Developer at Impact.com, you will play a crucial role in the design, development, and maintenance of our Android application. You will work closely with cross-functional teams, our product manager, designer, and fellow developers, to create a high-quality, user-friendly apps that meet the needs of our customers. 

What You'll Do:

• Collaborate with our tech lead, product manager and designer to understand project requirements and translate them into technical specifications.
• Design, develop, test, and maintain our Android application so that it adheres to best practices and deliver an exceptional user experience.
• Write clean, efficient, and maintainable code, following coding standards and guidelines.
• Participate in code reviews to ensure code quality and share knowledge with the development team.
• Debug and resolve issues and bugs identified by QA and end-users, providing timely solutions.
• Stay up-to-date with the latest Android development trends, tools, and technologies, and actively incorporate them into projects.
• Optimize application performance and ensure responsiveness across various devices and Android versions.
• Collaborate with backend developers to integrate APIs and ensure seamless data flow

What You Bring:

• Bachelor's degree in Computer Science, Software Engineering, or a related field (or equivalent
  work experience).
• 3+ years of professional experience in Android app development.
• Proficiency in Kotlin programming.
• Strong knowledge of Android SDK, Android Studio, and related development tools.
• Experience with RESTful APIs, third-party libraries, and web services integration.
• Familiarity with responsive UI/UX principles.
• Knowledge of version control systems (e.g., Git).
• Excellent problem-solving and debugging skills.
• Strong communication and collaboration skills.
• Ability to work independently and in a team-oriented environment

Benefits and Perks: 

At impact.com, we believe that when you’re happy and fulfilled, you do your best work. That’s why we’ve built a benefits package that supports your well-being, growth, and work-life balance.

• Flexible Working: Our Responsible PTO policy means you can take the time off you need to rest and recharge. We're committed to a positive work-life balance and provide a flexible environment that allows you to be happy and fulfilled in both your career and your personal life.
• Health and Wellness: Your well-being is a priority. Our mental health and wellness benefit includes up to 12 fully covered therapy/coaching sessions per year, with additional dependent coverage. We also offer a monthly gym reimbursement policy to support your physical health.
• A Stake in Our Growth: We offer Restricted Stock Units (RSUs) as part of our total compensation, giving you a stake in the company's growth with a 3-year vesting schedule, pending Board approval.
• Investing in Your Growth: We’re committed to your continuous learning. Take advantage of our free Coursera subscription and our PXA courses.
• Parental Support: We offer a generous parental leave policy, 26 weeks of fully paid leave for the primary caregiver and 13 weeks fully paid leave for the secondary caregiver.
• Technology Financial Support: We provide a technology stipend to help you set up your home office and a monthly allowance to cover your internet expenses

impact.com is proud to be an equal opportunity workplace. All employees and applicants for employment shall be given fair treatment and equal employment opportunity regardless of their race, ethnicity or ancestry, color or caste, religion or belief, age, sex (including gender identity, gender reassignment, sexual orientation, pregnancy/maternity), national origin, weight, neurodivergence, disability, marital and civil partnership status, caregiving status, veteran status, genetic information, political affiliation, or other prohibited non-merit factors.

About us:

Luno is the crypto investment app you can rely on, enabling you to buy, store and explore crypto securely. We’re committed to putting the power of cryptocurrency in everyone's hands sensibly and responsibly.

Since 2013, we’ve helped millions of people around the world invest safely in crypto. We do this by cutting through the hype and supporting customers at every step of the way. All products and cryptocurrencies on our platform must first meet stringent legal, risk and technical security standards. 

Transparency is key for us. Luno stores all crypto on a 1:1 basis and we have rigorous processes in place so you can be confident your investment is secure. We’re available in more than 40 countries around the world and we work closely with respective regulators in all of these markets to be fully compliant, as we believe this is the best way to help everyone, everywhere, invest safely.

About the team:

At Luno, our main objective is to provide our users with a secure and streamlined cryptocurrency experience. To achieve this, our Internal Audit team plays a critical role in enforcing compliance, identifying potential risks and hazards, and prompting enhancements throughout our organization. We are currently seeking an experienced Audit Manager to lead our team and deliver exceptional insights and solutions that align with our strategic objectives.

The role in a nutshell:

We're looking for a Senior Compliance Auditor to help us deliver our risk-based Internal Audit plan as we continue to support the organisation’s assurance and advisory needs. The role reports to the Internal Audit Lead who reports administratively to the CFO and functionally to the Board and Risk Committee.

Your mission will be:

• Contribute to the development of a risk-based Internal Audit plan with a focus on Compliance.
• Maintain and update the audit universe, identifying emerging risks and regulatory requirements.
• Understand the business's risk profile in the broader context of the group and industry.
• Perform allocated audits in line with the approved Internal Auditing Methodology, in line with International Standards of Auditing and maintain quality and performance standards consistently.
• Execute and deliver the audit plan and management requests promptly. 
• Deliver impactful audit reports with well-considered management actions and due dates promptly.
• Drive the Combined Assurance efforts of the organisation.
• Execute the issues assurance plan promptly and by quality standards.
• Cultivate and maintain effective relationships with auditees.
• Contribute effectively to administrative needs of the Internal Audit function.

A little about you:

 - Minimum Experience Level and Preferred Qualifications:

• A tertiary honours degree (or equivalent) in Internal Audit/Risk Management/Law.
• A minimum of 5 years experience with at least 3 years in a compliance related position and 2 years in an Internal Audit role..
• Ability to perform all stages of an audit project in line with applicable standards.
• A minimum of 2 years experience in key regulations in the Financial Industry ( especially AML/CFT regulations).

- Additional skills that will be beneficial to your application:

• Experience in Blockchain and Cryptocurrency.
• Relevant Compliance Certifications.
• Experience in auditing AML across various countries.
• Experience in auditing the ISO standards.
• Experience in auditing SOC compliance.

Life at Luno:

• Remote but reachable work policy gives you the freedom to choose between working from home or the office.
• Plus the option to buy and sell up to 5 days leave
• Improve body and mind, with excellent private medical insurance
• Access to Learnably and our additional learning platforms for your personal and professional development
• 6 months primary care-giver leave
• Paw-ternity leave for your furry friend
• Annual Inspiration Day in addition to your annual leave which increases based on your length of service! 
• A collaborative, friendly work community, with regular social events and virtual cooking, dancing, drawing and house planting classes hosted by our Lunauts
• Free lunch and snacks
• 0 fees up to a certain amount with Luno from the day you start.*

*Offer only available on Luno Instant Buy, not Luno Exchange

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Takealot.com, South Africa’s leading online retailer, is looking for a highly talented Product Manager (On Demand Delivery Execution) to join our team.

We are a young, dynamic, hyper-growth company looking for smart, creative, hard-working people with integrity to join us!

Think you’ve been challenged before? Think again!

• Scale: Over 4 million happy shoppers shop online on takealot.com and 2.7 million on Mr D. Show them what you can do.
• Learn: We work with the best of the best. Work alongside leaders and upskill in record time.
• Grow: Expand your career in the fast-growing Takealot Group: Takealot.com and Mr D. We like to promote from within: Here's your chance.

Who’s who in the tech space

The position reports to the Logistics Product Lead.

Your mission, should you choose to accept it:

• Define and drive the roadmap for features and services that power the on-demand logistics execution platform, supporting a network of 20,000 last-mile drivers operating in the network. This includes innovating and improving the back-end systems that enable seamless and scalable delivery execution.

• Work closely with engineering, design, operations, and executive teams to enhance driver and logistics systems. Collaborate with drivers and logistics stakeholders to ensure the product meets both operational and customer needs.
• Translate business needs into actionable and measurable projects; partner with business owners to understand their challenges and priorities, to translate these into initiatives that improve the on-demand delivery experience.
• Foster a culture of continuous improvement by evolving product management practices to suit the fast-paced, dynamic nature of on-demand logistics.
• Define and monitor key metrics (e.g., delivery times, driver utilization, cost per delivery) to inform product decisions. Use data to create compelling business cases for prioritizing initiatives.
• You will analyse and understand project scope and core objectives through requirements workshops with stakeholders to define business requirements
• Conduct workshops with stakeholders to elicit detailed functional requirements. Document these requirements (OKR & BRS) for engineering teams to create technical specifications.
• Collaborate with technical lead and subject matter experts to establish the technical vision and analyse trade-offs between usability and performance needs.
• Work with technical leads and subject matter experts to align on the technical vision, balancing the operational trade-offs with usability, scalability, and performance.
• Coordinate cross-functional teams, including engineers, BI analysts, and UI designers, to deliver projects on time and within scope. Track project progress from concept to release, ensuring alignment with business goals.

• Evolve appropriate Product Management practices for a responsive, dynamic environment to foster cost-effective execution to commitments
• Collaborate with QA teams to review test plans and scripts, ensuring comprehensive coverage and high-quality product releases. Perform user acceptance testing to validate functionality.
• Project management by setting timelines, driving project schedules and leading cross-functional development teams from design through to release. This includes monitoring for slippage and/or updating timelines and adjusting for changing scopes of work or considering mitigation options.
• Understand your target “customer” - assess both drivers and end-users to ensure products deliver a seamless, efficient, and transparent experience..
• Performing user acceptance testing.

Qualifications & Experience:

• Relevant Bachelor's Degree or Advanced Diploma (Information Systems/Computer Science/Engineering/Commerce) with at least 4 years of experience in product management, business analysis, or a related role, preferably driving large, company-wide initiatives (through projects or responsibilities)
• Experience in an agile/iterative project management and development environment is beneficial 
• Prior experience in logistics, on-demand delivery platforms, or e-commerce is highly preferred

 The skills we need:

• Execution skills: Demonstrated ability to define and execute a detailed product roadmap, particularly in the on-demand delivery or logistics space.
• On-demand platforms: An understanding of the unique challenges and opportunities in on-demand delivery, including real-time logistics, driver management, and operational efficiency.
• Solution-oriented: Proactive, accountable, and motivated to solve complex problems in a fast-paced environment.
• Data-driven approach: Strong analytical skills with the ability to use data to inform decisions and measure success.
• Technical acumen: Familiarity with back-end systems, APIs, and technologies that support logistics execution, such as route optimization algorithms, real-time tracking, and trip allocation logic. Thorough knowledge of prevailing and emerging mobile and e-commerce trends and technologies.
• Stakeholder management: Exceptional organizational and communication skills to balance multiple priorities and align cross-functional teams.
• Exceptional communication skills
• Attention to detail: A meticulous approach to product development and the required documentation to support the successful assessment and execution of a detailed product initiative.
• Customer advocate: A strong focus on improving the experience for both drivers and customers.

Let’s talk about life @ Takealot Group

• The power is in your hands: We offer a market-related Total Remuneration Package that allows full flexibility according to your needs. Go on, be the master of your own destiny.
• No doors: We aren’t fans of stuffy offices or siloed work environments. See someone you like? High five, collab, and make something great.
• Remote working: Love water cooler chats and working from home? Takealot.com offers a hybrid working model for the best of both worlds.
• Mentorship programme: We aren’t kidding when we say the people with the best people win. Now’s your chance to be one of the best by learning from the best.
• Naspers Tech Community & Online Learning: Share ideas and grow with global industry leaders who are all just a Slack message away. Love to learn? Up-skill with free access to courses on MyAcademy, Udacity, Coursera, and more.
• Good times: Get to know the other extraordinary minds at takealot.com during regular social events and out-of-office activities (think hikes, think mini-golf, think good times).
• Staff discount. Millions of products across 28 departments. What more could you ask for?
• Birthday leave: Cake Day all the way. Enjoy your day off - you deserve it. 
• Right tools, right job: Mac or Windows, two monitors or one. Whatever your preference, you’ll work on the latest tech of the latest tech.
• Help when you need it most: Confidential counselling, legal support and financial guidance, for free, anytime, anywhere.
• Free parking: No more 5km fun runs to your desk (unless you want to).

Like what you see? 

If you meet the above, you are an Extraordinary Mind. Apply today!!

Takealot is an Equal Opportunity Employer. Applicants from previously disadvantaged groups and people with disabilities will be given preference.

About impact.com

impact.com is the world’s leading commerce partnership marketing platform, transforming the way businesses grow by enabling them to discover, manage, and scale partnerships across the entire customer journey. From affiliates and influencers to content publishers, brand ambassadors, and customer advocates, impact.com empowers brands to drive trusted, performance-based growth through authentic relationships. Its award-winning products—Performance (affiliate), Creator (influencer), and Advocate (customer referral)—unify every type of partner into one integrated platform. As consumers increasingly rely on recommendations from people and communities they trust, impact.com helps brands show up where it matters most. Today, over 5,000 global brands, including Walmart, Uber, Shopify, Lenovo, L’Oréal, and Fanatics, rely on impact.com to power more than 225,000 partnerships that deliver measurable business results.

Your Role at impact.com:

Reporting to the Manager of Customer Operations Systems, the Internal Systems Engineer (Applied AI) is a specialized, high-impact builder role dedicated to supercharging our Customer Operations teams (Support, Success, Onboarding, Implementation).

This is a highly practical, application-focused engineering position instrumental to our AI transformation. You will spend your time across three types of work:

1. Building AI-powered tools and agents. You will integrate applied AI into our workflows using modern frameworks. You will consult with business stakeholders to help explain the art of the possible, guide them in defining logic and prompts, and own building and maintaining agentic workflows and tools. Example projects include building an AI-powered QA and training tool with a RAG component for new support agents, architecting agentic workflows for our onboarding team, or building a FreshDesk integration that suggests draft responses to tickets.
2. Building and maintaining a shared agent platform. This is what makes AI scale beyond our team. You will build and maintain the templates, approved patterns, and deployment infrastructure that enable people across Customer Operations to build their own agents without needing to figure out hosting, monitoring, or API connectivity themselves. When a Technical Services lead wants to build an agent that automates "pixel not firing" investigations, they should be able to do it on your platform without writing a deployment script. You own making self-serve actually work.
3. Building robust internal software, integrations, and automations - such as developing custom FreshDesk widgets to support our agents. You will own the full lifecycle of these apps: building, hosting, monitoring, maintaining, and eventually retiring them when they're no longer needed.

Many job descriptions define themselves as "critical" or "pivotal." This role genuinely is. impact.com has thousands of clients, millions of partners, endless data, and complex multi-system processes. As a business, we are ensuring we are on the cutting edge - aggressively automating and scaling up what we do with AI. This role owns a substantial portion of that transformation for a critical part of our business.

A note on how you'll work with others: when someone across Customer Operations builds a pilot that proves value, you don't take it over. You partner with them to elevate it - bringing engineering rigor, production infrastructure, and scale while they maintain creative control and ongoing input. When someone has a great idea but isn't technical enough to build it themselves, your first instinct is to build it with them, growing their skills in the process. You're an accelerator, not a bottleneck.

This role is for the person who embodies the overlap of curiosity, process-obsession, and action orientation. It is for the passionate tinkerer who also gets carried away exploring custom Salesforce structures and data flows. It is for the person who has been building agentic workflows to manage their household tasks in their free time because they can't stop playing with the new tools AI offers.

If you are that person - if you are a highly motivated, thoughtful builder - and you want to leverage applied AI on a daily basis, this is the role for you.

What You'll Do:

• Software Development Foundation: Proven experience building, hosting, and maintaining applications and tools. You are comfortable writing clean, functional code (Python, JavaScript/TypeScript, etc.) to solve operational problems. You understand what it means to keep something running in production, not just get it working once.
• API & Integration Expertise: Deep experience working with REST APIs. You can easily build connectors between distinct SaaS platforms to automate data flows and trigger actions.
• Applied AI Engineering: Hands-on experience with LLM orchestration frameworks (like LangChain or LangGraph). You understand MCPs, RAG pipelines, agentic workflows, DAG vs linear flows, engineering HITL systems, and have built real-world systems using these rails.
• AI Evaluation & Quality: Experience setting up and running evals for LLM outputs. You know how to build systems that grade, evaluate, and test AI responses for accuracy and safety (e.g., LLM-as-a-judge). You understand CI/CD for AI systems and can build regression testing pipelines.
• Platform Thinking: You don't just build one-off tools - you think about how to make your work reusable. You can design templates, abstractions, and deployment patterns that other people (including non-engineers) can use to build on top of what you've created.
• Systems Thinking & Process Orientation: You don't write code in a vacuum; you map out complex operational workflows before you start building. You have a knack for seeing how different tools, teams, and data flows interact, ensuring your solutions address the actual problem without creating downstream issues.
• Cross-Functional Collaboration: Ability to work closely with non-technical business stakeholders. You can take a process flow and prompt designs from a business leader and turn them into a functioning, hosted application. Equally important: you can teach - walking a non-technical person through building their first agent is as valuable as building it yourself.
• Autonomous Builder: You are a self-starter who thrives in an agile environment. You don't need excessive hand-holding to figure out how to host a script or deploy a small internal app.
• Relentless Tinkerer: You were the first person in your current role to start building agents. You have had personal subscriptions to Claude, Gemini, ChatGPT, Cursor, etc.

What You Bring:

• Experience building custom apps or integrations specifically for Freshdesk (or similar enterprise ticketing systems like Zendesk/Jira).
• Background working in or building tools for Customer Support, Customer Success, or Onboarding teams.
• Experience integrating with knowledge base platforms (like Gitbook or similar documentation sites).
• Proven experience taking automation projects from concept to deployment within a large, complex organization.
• Experience building internal platforms or developer tools that other teams use to self-serve.
• Experience with monitoring and observability for AI systems in production.

Benefits and Perks:

At impact.com, we believe that when you’re happy and fulfilled, you do your best work. That’s why we’ve built a benefits package that supports your well-being, growth, and work-life balance.

• Flexible Working: Our Responsible PTO policy means you can take the time off you need to rest and recharge. We're committed to a positive work-life balance and provide a flexible environment that allows you to be happy and fulfilled in both your career and your personal life.
• Health and Wellness: Your well-being is a priority. Our mental health and wellness benefit includes up to 12 fully covered therapy/coaching sessions per year, with additional dependent coverage. We also offer a monthly gym reimbursement policy to support your physical health.
• A Stake in Our Growth: We offer Restricted Stock Units (RSUs) as part of our total compensation, giving you a stake in the company's growth with a 3-year vesting schedule, pending Board approval.
• Investing in Your Growth: We’re committed to your continuous learning. Take advantage of our free Coursera subscription and our PXA courses.
• Parental Support: We offer a generous parental leave policy, 26 weeks of fully paid leave for the primary caregiver and 13 weeks fully paid leave for the secondary caregiver.
• Technology Financial Support: We provide a technology stipend to help you set up your home office and a monthly allowance to cover your internet expenses

impact.com is proud to be an equal opportunity workplace. All employees and applicants for employment shall be given fair treatment and equal employment opportunity regardless of their race, ethnicity or ancestry, color or caste, religion or belief, age, sex (including gender identity, gender reassignment, sexual orientation, pregnancy/maternity), national origin, weight, neurodivergence, disability, marital and civil partnership status, caregiving status, veteran status, genetic information, political affiliation, or other prohibited non-merit factors.

#LI-hybryd_CapeTown

About Dimagi & Global Solutions

Dimagi is an award-winning social enterprise and a certified B Corp and Benefit Corporation. Our primary product, CommCare, is the most widely-deployed open-source digital platform for enabling Frontline Workers. Since 2002, Governments and organizations across all sectors have built customized mobile, web, and SMS applications on CommCare to deliver services to underserved populations. Dimagi is more than a tech company. We are an impact-first team of compassionate people from all parts of the world and all walks of life, dedicated to using business as a force for good in global health and development.

The Global Solutions Division’s mission is to build and scale sustainable, high-impact digital solutions that amplify frontline workers and programs in Low and Middle Income Countries (LMICs). We offer professional services to partners to impactfully deliver Dimagi technology and / or programmatic expertise.

About the Position

Dimagi is looking for a Senior Project Analyst/Field Officer to join our Global Solutions Division. This position is open to team members based in Mozambique. This team member will be a cross-functional member of the team and will be asked to provide support for projects in the Southern Africa region.

The Senior Project Analyst / Field Officer is a key member of the Project Delivery team, and will directly support project teams in creating high-impact, reliable, user-friendly digital systems for Dimagi’s public health partners. This team member will be responsible for supporting field activities occurring in Mozambique including, but not limited to, support in-person meetings, training, capacity building activities, and working with local partners to facilitate requirements gathering, user acceptance testing, and more. Further, in this role, the team member will support a project team working on the optimal design and development of applications built on Dimagi’s flagship platform CommCare - including requirements gathering, design, testing, implementation, and monitoring.

This is a 12-month fixed-term position with the possibility of renewal based on business requirements and mutual interest.

Responsibilities 

• Act as the primary liaison between Dimagi, implementing partners, and Ministry of Health stakeholders in Mozambique.
• Provide on-the-ground implementation support, including site visits, training, capacity building, in-person meetings, and hands-on technical troubleshooting.
• Lead requirements gathering by translating technical needs into clear technical requirements, workflows, documentation, and level-of-effort estimates.
• Design and build the optimal system according to the requirements gathered, taking into account end user experience.
• Provide data analysis support to ensure that the information gathered by the mobile tool is meaningful and actionable.
• Product documentation: Support the development and maintenance of functional, technical, and training documentation.
• Implementation Support: Support client and internal teams in understanding how to effectively use the CommCare system and adherence to the agile delivery mode.
• Lead development of a capacity building and/or training curriculum and support clients through capacity building activities.
• Quality Assurance and Testing: support product quality throughout the software development life cycle.
• Update and execute system quality assurance test plans to ensure the project team delivers a high quality product.
• Contribute to project operations including tracking tools, scope and change management, budgeting support, and cross-team coordination.

Relevant Skills

• Fluent in oral and written Portuguese and English
• 3+ years of experience in project coordination or project implementation
• Experience working on software projects
• Experience working in and coordinating with dynamic teams
• Excellent written and verbal communication skills, including the ability to explain technical concepts to non-technical audiences
• Ability to balance multiple completing tasks across multiple projects
• Excellent organization skills
• Interest in making a social impact
• Eligible to work in the country and willing to travel in the region
• (Bonus) Familiarity with Agile methodologies
• (Bonus) Experience using project management tools like Asana, Jira, or Confluence.
• (Bonus) Experience working with governments and/or public health
• (Bonus) Experience with systems integration and/or database management
• (Bonus) Experience with system and scenario flow diagrams, functional user assessments and testing, architecture and content structure, and technical specifications

Benefits and Compensation

We aim to make a difference, not just as a company but also as an employer. We are transparent about salaries at all levels of the organization and have a standard, global pay scale for all positions that is non-negotiable. The salary for this position which is affiliated with Dimagi's Mozambique Operations is 2,088,408 MZN annually. 

The benefits we offer are geared towards having a strong impact on our staff’s well-being. A few of our key benefits are outlined below:

• 100% employer-sponsored medical insurance 
• 5% match to Employees’ Retirement Fund 
• Employee stock option plan
• 30 days paid time off inclusive of holidays
• Unlimited sick time and excellent parental leave policy
• Access to a flex-time policy that allows employees to work based on a flexible work schedule
• Professional Development Benefit
• Access to an Employee Assistance Program (EAP) through ComPsych

EEO Employer/Veteran/Disabled

Dimagi is an Equal Opportunity Employer. We celebrate and support diversity and are committed to providing a work environment that is inclusive and free of discrimination and harassment. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.

If you are interested in applying for employment and need special assistance or a reasonable accommodation during the application or interview process for a posted position, please contact us at 617-604-2123 or send an email to accommodations@dimagi.com detailing your request.

About us: 

Luno is the crypto investment app you can rely on, enabling you to buy, store and explore crypto securely. We’re committed to putting the power of cryptocurrency in everyone's hands sensibly and responsibly.

Since 2013, we’ve helped millions of people around the world invest safely in crypto. We do this by cutting through the hype and supporting customers at every step of the way. All products and cryptocurrencies on our platform must first meet stringent legal, risk and technical security standards.

Transparency is key for us. Luno stores all crypto on a 1:1 basis and we have rigorous processes in place so you can be confident your investment is secure. We’re available in more than 40 countries around the world and we work closely with respective regulators in all of these markets to be fully compliant, as we believe this is the best way to help everyone, everywhere, invest safely.

The role in a nutshell:

As a Quantitative Software Engineer (Quant Dev) at Luno, you will design, build, and operate the high-performance systems and mathematical models that underpin our trading, pricing, and market-making capabilities.

You will sit at the intersection of quantitative research and production engineering, translating quantitative ideas, models, and strategies into robust, low-latency, production-grade systems that operate reliably in a 24/7 global market. Your work will directly impact liquidity, pricing quality, risk management, and customer outcomes.

Don’t be put off if you don’t tick all of the boxes – they’re a guide based on what we’d love to see 

What stack we work on:

• Kotlin, Swift & Angular
• Go(lang), gRPC
• Kubernetes (EKS), Docker
• CloudFlare, CloudFront, nginx
• MySQL (RDS), Redis (ElastiCache), etc
• Prometheus, Grafana, CloudWatch, Jenkins

Life at Luno:

• Remote but reachable work policy gives you the freedom to choose between working from home or the office.
• Plus the option to buy and sell up to 5 days leave
• Improve body and mind, with excellent private medical insurance
• Access to Learnably and our additional learning platforms for your personal and professional development
• 6 months primary care-giver leave
• Paw-ternity leave for your furry friend
• Annual Inspiration Day in addition to your annual leave which increases based on your length of service! 
• A collaborative, friendly work community, with regular social events.
• 0 fees up to a certain amount with Luno from the day you start.*

*Offer only available on Luno Instant Buy, not Luno Exchange

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

#LI-DNI

About impact.com

impact.com is the world’s leading commerce partnership marketing platform, transforming the way businesses grow by enabling them to discover, manage, and scale partnerships across the entire customer journey. From affiliates and influencers to content publishers, brand ambassadors, and customer advocates, impact.com empowers brands to drive trusted, performance-based growth through authentic relationships. Its award-winning products—Performance (affiliate), Creator (influencer), and Advocate (customer referral)—unify every type of partner into one integrated platform. As consumers increasingly rely on recommendations from people and communities they trust, impact.com helps brands show up where it matters most. Today, over 5,000 global brands, including Walmart, Uber, Shopify, Lenovo, L’Oréal, and Fanatics, rely on impact.com to power more than 225,000 partnerships that deliver measurable business results.

Your Role at impact.com:

The QA Lead is responsible for defining, implementing, and overseeing quality assurance strategies to ensure the delivery of high-quality software products for the group. This role bridges technical QA execution and leadership, guiding QA engineers while collaborating closely with development, product, and DevOps teams to embed quality throughout the software development lifecycle

What You'll Do:

As a QA Lead for the platform group, you will lead a critical function focused on both the technical infrastructure and the human element of Quality Assurance. Your responsibilities will include:

1. Quality Strategy & Process

• Define, track, and report on key quality metrics (e.g., defect rates, test coverage, automation stability) to drive continuous improvement.
• Define and maintain QA standards, methodologies, and best practices
• Establish test strategies for functional, regression, integration, performance, and security testing
• Ensure quality gates are integrated into CI/CD pipelines
• Drive continuous improvement of QA processes and tools
  
  
2. Leadership & Team Management
• Lead, mentor, and support QA engineers (manual and automation), fostering their professional growth and skill development.
• Plan QA resource allocation and testing schedules
• Develop onboarding materials and host internal training sessions to ensure team members have the knowledge and skills to succeed.
• Conduct reviews, provide feedback, and support skill development
• Promote a culture of quality ownership across teams within the group
  
  
3. Test Planning & Execution
• Own test plans, test cases, and test data strategy
• Oversee test execution and defect management lifecycle
• Ensure adequate test coverage and risk-based testing
• Validate acceptance criteria and release readiness
• Ensuring coverage for smoke testing post release.
  
  
4. Automation & Tooling
• Drive test automation strategy and framework selection
• Ensure effective use of automation tools and test management systems
• Collaborate with DevOps on CI/CD integration
• Monitor test execution metrics and reporting
• Stay up-to-date with the latest industry trends and advancements in test automation.
• Explore and implement AI/ML-driven testing techniques to enhance test coverage and efficiency.
  
  
5. Stakeholder Collaboration
• Partner with Product Managers to clarify requirements and acceptance criteria
• Work closely with Engineering Leads to resolve quality risks
• Communicate quality status, risks, and metrics to stakeholders
• Support release planning and go/no-go decisions
• Partner with QA platform & enablement to evaluate & implement next gen tools & technologies for the QA function.

What You Bring:

Required Qualifications

1. 5+ years of experience in Quality Assurance and/or Software Development Engineering in Test (SDET) roles, with a strong background in test automation and platform development.
2. Leadership experience, ideally leading QA teams for more than a year.
3. Deep expertise in various testing methodologies, tools, and frameworks (e.g., Selenium, Playwright, TestRail, CI/CD integration, API testing).
4. Excellent communication, interpersonal, and collaboration skills, with the ability to influence and align stakeholders across different teams.
5. A proactive and innovative mindset, always seeking ways to improve quality, efficiency, and developer experience.

Preferred Qualifications

1. Experience leading test framework migrations. 
2. Familiarity with OWASP guidelines and security testing tools preferred.

Benefits and Perks:

At impact.com, we believe that when you’re happy and fulfilled, you do your best work. That’s why we’ve built a benefits package that supports your well-being, growth, and work-life balance.

• Flexible Working: Our Responsible PTO policy means you can take the time off you need to rest and recharge. We're committed to a positive work-life balance and provide a flexible environment that allows you to be happy and fulfilled in both your career and your personal life.
• Health and Wellness: Your well-being is a priority. Our mental health and wellness benefit includes up to 12 fully covered therapy/coaching sessions per year, with additional dependent coverage. We also offer a monthly gym reimbursement policy to support your physical health.
• A Stake in Our Growth: We offer Restricted Stock Units (RSUs) as part of our total compensation, giving you a stake in the company's growth with a 3-year vesting schedule, pending Board approval.
• Investing in Your Growth: We’re committed to your continuous learning. Take advantage of our free Coursera subscription and our PXA courses.
• Parental Support: We offer a generous parental leave policy, 26 weeks of fully paid leave for the primary caregiver and 13 weeks fully paid leave for the secondary caregiver.
• Technology Financial Support: We provide a technology stipend to help you set up your home office and a monthly allowance to cover your internet expenses

impact.com is proud to be an equal opportunity workplace. All employees and applicants for employment shall be given fair treatment and equal employment opportunity regardless of their race, ethnicity or ancestry, color or caste, religion or belief, age, sex (including gender identity, gender reassignment, sexual orientation, pregnancy/maternity), national origin, weight, neurodivergence, disability, marital and civil partnership status, caregiving status, veteran status, genetic information, political affiliation, or other prohibited non-merit factors.

Senior Software Engineer - Full Stack

Experience: 4+ years

Where the job is based:  Stellenbosch, South Africa

This role demands flexibility to work during UK hours

Who we are:

Dive into a world where technology meets innovation. At Kerv South Africa, we're not just another tech company. We’re the problem solvers, the magicians who transform complex challenges into seamless digital experiences. Utilising a powerful blend of Power Platform, DevSecOps, Data experiences, and Software Engineering, we create business solutions that truly resonate with our clients while driving extreme value!

With our roots planted in Birmingham and branches spreading across the globe from London to Bangalore, we're a proud member of the Kerv Group - a dynamic £112m revenue technology consultancy leader with a dedicated team of over 700 professionals, partnering with 800+ sector leaders.

People come first always.  We are incredibly proud of our unparalleled work culture. Not just words on paper, we wear our "Great Place to Work" certifications from the UK and India like badges of honour. Immerse yourself in an ocean of opportunities in an atmosphere that celebrates collaboration. Sharpen your prowess with a global multi-discipline team and be guided by the industry's most forward-thinking architects.

Primary Responsibility:

• Develop and maintain scalable, full-stack web applications using Next.js (frontend) and Node.js (backend)
• Build rich, user-centric interfaces that bring complex business processes to life through clean and responsive UI components
• Create RESTful using Node.js and TypeORM, with strong data modelling and performance in mind
• Write modular, maintainable code with comprehensive unit and integration tests, following TDD, using frameworks like Jest and Supertest
• Design and manage infrastructure components using Docker Compose, Terraform and deploy to AWS services (EC2, ECS, RDS, S3, etc.)
• Translate UI/UX wireframes into functional front-end code with high attention to performance and accessibility
• Produce clear and concise technical documentation using DDD
• Collaborate with Engineers, Product, DevOps, and QA to ensure seamless end-to-end delivery
• Participate in code reviews, trunk-based development, continuous integration, and agile development practices

Essential Skills:  

• Strong experience with OO, enterprise integration, microservice and serverless architecture
• Strong experience with js or React.js, including SSR/ISR concepts
• Proficiency in js, Express.js/Fastify, and TypeORM or equivalent ORM tools
• Solid understanding of TypeScript, HTML5, CSS3
• Experience working with Docker Compose for local development and containerized deployment
• Comfortable using AWS services like EC2, ECS, RDS, and S3
• Strong knowledge of RESTful API design, error handling, and security best practices
• Experience with unit and integration testing using tools like Jest, Mocha, or Supertest
• Proficient using as Git, and CI/CD pipelines

Desirable Skills:  

• Knowledge of PostgreSQL, MariaDB, GraphQL, or MongoDB
• Familiarity with DevOps practices and infrastructure as code (e.g., Terraform, Biceps)
• Exposure to Agile/Scrum development practices
• Prior experience in building isomorphic/universal React applications
• Experience with mobile-first design or progressive web apps (PWAs)

We’re also looking for people that fit how we work, which is something like; 

• Excellent English speaking and written communication
• Ability to identify and pick up new technologies and operating systems quickly
• Ability to work effectively with remote teams in different time zones
• Ability to work flexibly to deliver on-time to tight timescales

What we can do for you:

We’re a transparent, honest and fiercely equal employer that believes completely in providing the best possible work experience for our employees:  

Real Flexibility – we’re a family first organisation, and if the work gets done, you can work when and wherever you want. A healthy approach for most of our teams seems to be splitting three ways between home, customer sites and the office. 

Awesome Environment – all of our employees will tell you that we foster an easy going environment, are experts at what we do and care deeply about what we work on, and the company was started specifically to find a way for people to take more enjoyment from their work. 

Interesting Work – these days most of our customers are household names and many of our projects have an important impact on the world around us. The kind of things we do regularly include working with not-for-profits to transform how they leverage technology, working with public bodies to shape digital services and working with top tier private entities to bring genuinely new and meaningful products and services to market. 

Recognition & Growth – Recognized as a 'Great Place to Work' in both the UK and India, our commitment to excellence goes beyond our products and services. Our culture is a testament to the dedicated technologists who work tirelessly to drive our vision forward. Being a part of Kerv Digital means embracing a culture of innovation, collaboration, and mutual respect. Our teams in the UK and India thrive in an atmosphere that promotes continuous learning and growth.

Join us at Kerv Digital, where we don’t just build ground breaking technology - we build future.

Don’t take our word for it though, check out our impartial Glass Door reviews

More on equality:

At Kerv, we’re building something special and we’re building it to last. We want everybody to feel valued, included and love working together. With an uncompromising pursuit of amazing employee experience, we always strive to do the right thing. We believe and will relentlessly promote and support the power of diversity, equality and belonging, through collaboration and creating exceptional solutions together.

Our Company:

At impact.com we are passionate about our people, our technology, and are obsessed with customer success. Working together enables us to grow rapidly, win, and serve the largest brands in the world. We use cutting edge technology to solve real-world problems for our clients and continue to pull ahead of the pack as the leading SaaS platform for businesses to automate their partnerships and grow their revenue like never before. We have an entrepreneurial spirit and a culture where ambition and curiosity is rewarded. If you are looking to join a team where your opinion is valued, your contributions are noticed, and enjoy working with fun and talented people from all over the world, then this is the place for you!

impact.com, the world’s leading partnership management platform, is transforming the way businesses manage and optimize all types of partnerships—including traditional rewards affiliates, influencers, commerce content publishers, B2B, and more. The company’s powerful, purpose-built platform makes it easy for businesses to create, manage, and scale an ecosystem of partnerships with the brands and communities that customers trust to make purchases, get information, and entertain themselves at home, at work, or on the go. To learn more about how impact.com’s technology platform and partnerships marketplace is driving revenue growth for global enterprise brands such as Walmart, Uber, Shopify, Lenovo, L’Oreal and Fanatics, visit www.impact.com.

Your Role at Impact.com

As a Senior Software Engineer III, your focus will be on delivering epics for the squad through planning, designing, implementing, testing and deploying. You will be self sufficient with an understanding of ancillary services and infrastructure.

This role assumes that you are able to define the correct cloud services to use, implement new libraries and identify and solve problems independently.

You will have experience across multiple languages with practical experience in common architectural patterns, implementing blackbox and whitebox testing and complex integration testing frameworks.

At this level you are expected to deliver independently as well as unblock and assist team members with delivery. You should feel comfortable escalating and communicating effectively.

You will also be working closely with the SSO to prioritize, and understand the strategic direction of the product and help team members with planning, design and implementation.

What You'll Do:

• Collaborate with a distributed team to fulfill the department's quarterly objectives
• Develop code both independently and while pair programming
• Write and maintain design, user and test documentation
• Become familiar with technologies used on the squad
• Perform triage functionality through verification and fixing of bugs
• Build customer and non customer facing code.
• Support software testing and quality assurance processes to ensure high-quality deliverables
• Create SQL for Tech Updates and ensure this is ready for review
• Keeps technically abreast of trends and advancements within area of specialization, incorporating these improvements where applicable
• Review business needs, requirements, technical specifications
• Respond to alerts, review error messages, and fix bugs in a timely manner
• Mentor and give guidance to less senior staff to grow careers
• Perform code reviews
• Approve pull requests
• Perform point releases
• Maintain build- and stage stability
• Research and prototype new technologies
• Influence system wide architecture
• Evolve architecture
• Regularly review peer contributions and take part in constructive retrospectives to increase efficiency
• Actively contribute to and maintain technical documentation
• Follow technology trends and incorporate new promising technology as required to keep with the times
• Ability to assess, debug and resolve technical issues
• Contribute to creative solutions that help make the development process more efficient - elevated ownership of application stability

What You Have:

• Initiative
• Adaptability
• Being a team player
• Personal Development
• Completed B.S. In Computer Science or related field or equivalent professional experience.
• Opensource contributions are beneficial
• 8+ years experience: Java 8 +, SQL, Unix shell commands, version control, JDBC, OR Tools (Hibernate, JPA), Spring MVC, HTTP/Rest protocols, build tools (Gradle/Maven), CI (Jenkins/Bamboo/etc), JVM &Garbage collection, NOSQL & Data lakes, Cloud Computing, Load balancing
• Experience working with Java, Spring and related Technologies
• 8+ years Software Development
• Agile / Iterative processes. Kanban / Scrum
• Knowledge of Relational Databases, Table design, SQL
• TDD experience
• Continuous Integration / Delivery methods, tooling, integrations
• Experience working with Large Scale processing
• Exposure and experience in any Google Cloud technology highly desired
• Experience in monitoring, alerting and production support
• Good understanding of JVM and Garbage Collection
• Knowledge of Digital Marketing is a big plus
• Exposure to front end technologies
• Experience Mentoring / Training teams
• Experience in taking ownership off larger pieces of work
• Proven track record of influencing architecture and inter-disciplinary dependencies
• Nice to have: Affiliate & Partnerships Industry Fundamentals Certification by PXA

Benefits:

• Hybrid, Casual work environment
• Responsible PTO policy
• Take the time off that you need. We are truly committed to a positive work-life balance, recognising that it is important to be happy and fulfilled in both
• Training & Development
• Learning the advanced partnership automation products
• Medical Aid and Provident Fund 
• Group schemes with Discovery & Bonitas for medical aid
• Group scheme with 10x Funds
• Restricted Stock Units
• 3-year vesting schedule pending Board approval
• Internet Allowance
• Fitness club fee reimbursements

impact.com is proud to be an equal opportunity workplace. All employees and applicants for employment shall be given fair treatment and equal employment opportunity regardless of their race, ethnicity or ancestry, color or caste, religion or belief, age, sex (including gender identity, gender reassignment, sexual orientation, pregnancy/maternity), national origin, weight, neurodivergence, disability, marital and civil partnership status, caregiving status, veteran status, genetic information, political affiliation, or other prohibited non-merit factors.

#LI-Hybrid

About us:

Luno is the crypto investment app you can rely on, enabling you to buy, store and explore crypto securely. We’re committed to putting the power of cryptocurrency in everyone's hands sensibly and responsibly.

Since 2013, we’ve helped millions of people around the world invest safely in crypto. We do this by cutting through the hype and supporting customers at every step of the way. All products and cryptocurrencies on our platform must first meet stringent legal, risk and technical security standards. 

Transparency is key for us. Luno stores all crypto on a 1:1 basis and we have rigorous processes in place so you can be confident your investment is secure. We’re available in more than 40 countries around the world and we work closely with respective regulators in all of these markets to be fully compliant, as we believe this is the best way to help everyone, everywhere, invest safely.

The role in a nutshell:

You will form part of the Anti-Money Laundering (“AML”) Operations team based in South Africa, and you will report to the AML Operations Manager. Our AML Operations team looks after our global business and consists of a growing team of enthusiastic, energetic Lunauts. You will work in a fast paced environment, collaborating with other business units, including Customer Support, Onboarding, Engineering, Product and Legal teams, servicing the business on an international level together with the teams from Africa, Asia Pacific and Europe.

About the team: 

The AML Operations team takes care of the operational aspects of financial crime risk identification matters for Luno's global business. Our mission is to create a world class compliance experience for Luno as well as our customers. We make sure we have the processes and information available that enable us to truly understand our customer risk, we monitor for any external red flags customers may raise when they use Luno and we deal with any questions our business or customers may have on what good looks like. We operate in regional teams around the world with our central team in South Africa.

Your mission will involve: 

• Management and oversight of the Screening Team on all functional and people management aspects;
• Managing and supervising Screening Team members, including:
• providing guidance on execution of functional duties and as required, become actively involved to meet schedules and resolve problems;
• supporting personal development;
• building relationships with and between team members, set expectations, define and delegate tasks and help remove obstacles;
• Managing team member onboarding and role based training;
• Conducts regular 1-1s with team members and raise performance matters with key stakeholders;
• Maintain open lines of communication with team members, including on priorities, policy and processes;
• Managing all aspects of customer screening and the outcomes thereof in respect of:
• sanctions, adverse media and political exposure; 
• private watch lists;
• geolocation and geofencing; 
• perform a QA function and
• any other AML risk identifiers and typologies as appropriate;
• Management, fine tuning and reporting on screening rules, thresholds and outcomes;
• Governance and reporting in respect of team performance, progress tracking, service level agreements, key risk indicators and operational metrics;
• Oversight over the drafting and, where appropriate, filing of regulatory reports and responding to regulatory requests;
• Establishing processes for, review of and managing of quality assurance; 
• Drafting and implementing standard operating procedures, including in respect of account closures, exits and the unverifying of customer accounts, and guidance to ensure compliance with regulations;
• Coordination and management of senior management approvals;
• Creating, implementing and managing role based training;
• Collaborate with AML Operations Manager in developing, planning and managing the Screening Team’s operational plans and strategic goals, including in relation to Smart Goals;
• Collaborating with the wider Anti-Financial Crime team to support ongoing investigations, queries and analytics;
• Supporting the AML Operations Manager in the planning and oversight of day to day team tasks;
• Working with the Compliance Advisory team to ensure that our operations are regulatory compliant and manage the implementation of new regulations or changes to existing regulations;
• External and internal stakeholder management in conjunction with the AML Operations Manager and Head of Anti-Financial Crime;
• Supporting external and internal compliance audits; 
• Supporting Luno’s compliance efforts across multiple geographies; and
• Supporting the business with AML operations related queries, including triaging received queries and resolution of questions pertaining to Luno’s compliance procedures.

The ideal candidate will have:

• A degree or diploma from a recognised tertiary institution
• A minimum of 5 years work experience in an Anti-Money Laundering and Countering Terrorist Financing related field
• Strong analytical mindset 
• Ability to adapt within a fast-paced environment
• Strong attention to detail and experience in process writing and documenting outcomes of reviews and investigations 
• High proficiency in English (please ensure that your application is in English)
• If not a South African citizen, an existing, valid permit to work in South Africa
• Entrepreneurial, strong sense of responsibility and very high level of integrity
• Solid interpersonal, communication and negotiation skills
• Friendly, transparent, articulate and driven to succeed
• Familiarity with crypto-currencies will be highly advantageous

Life at Luno:

• Remote but reachable work policy gives you the freedom to choose between working from home or the office.
• Plus the option to buy and sell up to 5 days leave
• Improve body and mind, with excellent private medical insurance
• Access to Learnably and our additional learning platforms for your personal and professional development
• 6 months primary care-giver leave
• Paw-ternity leave for your furry friend
• Annual Inspiration Day in addition to your annual leave which increases based on your length of service! 
• A collaborative, friendly work community, with regular social events and virtual cooking, dancing, drawing and house planting classes hosted by our Lunauts
• Free lunch and snacks
• 0 fees up to a certain amount with Luno from the day you start.*

*Offer only available on Luno Instant Buy, not Luno Exchange

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Our Company:

At impact.com we are passionate about our people, our technology, and are obsessed with customer success. Working together enables us to grow rapidly, win, and serve the largest brands in the world. We use cutting edge technology to solve real-world problems for our clients and continue to pull ahead of the pack as the leading SaaS platform for businesses to automate their partnerships and grow their revenue like never before. We have an entrepreneurial spirit and a culture where ambition and curiosity is rewarded. If you are looking to join a team where your opinion is valued, your contributions are noticed, and enjoy working with fun and talented people from all over the world, then this is the place for you!

impact.com, the world’s leading partnership management platform, is transforming the way businesses manage and optimize all types of partnerships—including traditional rewards affiliates, influencers, commerce content publishers, B2B, and more. The company’s powerful, purpose-built platform makes it easy for businesses to create, manage, and scale an ecosystem of partnerships with the brands and communities that customers trust to make purchases, get information, and entertain themselves at home, at work, or on the go. To learn more about how impact.com’s technology platform and partnerships marketplace is driving revenue growth for global enterprise brands such as Walmart, Uber, Shopify, Lenovo, L’Oreal and Fanatics, visit www.impact.com.

Your Role at Impact.com

As a Senior Software Engineer, your focus will be on delivering epics for the squad through planning, designing, implementing, testing and deploying. You will be self sufficient with an understanding of ancillary services and infrastructure.

This role assumes that you are able to define the correct cloud services to use, implement new libraries and identify and solve problems independently.

You will have experience across multiple languages with practical experience in common architectural patterns, implementing blackbox and whitebox testing and complex integration testing frameworks.

At this level you are expected to deliver independently as well as unblock and assist team members with delivery. You should feel comfortable escalating and communicating effectively.

You will also be working closely with the SSO to prioritise, and understand the strategic direction of the product and help team members with planning, design and implementation.

What You'll Do:

• Collaborate with a distributed team to fulfill the department's quarterly objectives
• Develop code both independently and while pair programming
• Write and maintain design, user and test documentation
• Become familiar with technologies used on the squad
• Perform triage functionality through verification and fixing of bugs
• Build customer and non customer facing code.
• Support software testing and quality assurance processes to ensure high-quality deliverables
• Create SQL for Tech Updates and ensure this is ready for review
• Keeps technically abreast of trends and advancements within area of specialization, incorporating these improvements where applicable
• Review business needs, requirements, technical specifications
• Respond to alerts, review error messages, and fix bugs in a timely manner
• Mentor and give guidance to less senior staff to grow careers
• Perform code reviews
• Approve pull requests
• Perform point releases
• Maintain build- and stage stability
• Research and prototype new technologies
• Influence system wide architecture
• Evolve architecture
• Regularly review peer contributions and take part in constructive retrospectives to increase efficiency
• Actively contribute to and maintain technical documentation
• Follow technology trends and incorporate new promising technology as required to keep with the times
• Ability to assess, debug and resolve technical issues
• Contribute to creative solutions that help make the development process more efficient - elevated ownership of application stability

What You Have:

• Initiative
• Adaptability
• Being a team player
• Personal Development
• Completed B.S. In Computer Science or related field or equivalent professional experience.
• Opensource contributions are beneficial
• 8+ years experience: Java 8 +, SQL, Unix shell commands, version control, JDBC, OR Tools (Hibernate, JPA), Spring MVC, HTTP/Rest protocols, build tools (Gradle/Maven), CI (Jenkins/Bamboo/etc), JVM &Garbage collection, NOSQL & Data lakes, Cloud Computing, Load balancing
• Experience working with Java, Spring and related Technologies
• 8+ years Software Development
• Agile / Iterative processes. Kanban / Scrum
• Knowledge of Relational Databases, Table design, SQL
• TDD experience
• Continuous Integration / Delivery methods, tooling, integrations
• Experience working with Large Scale processing
• Exposure and experience in any Google Cloud technology highly desired
• Experience in monitoring, alerting and production support
• Good understanding of JVM and Garbage Collection
• Knowledge of Digital Marketing is a big plus
• Exposure to front end technologies
• Experience Mentoring / Training teams
• Experience in taking ownership off larger pieces of work
• Proven track record of influencing architecture and inter-disciplinary dependencies
• Nice to have: Affiliate & Partnerships Industry Fundamentals Certification by PXA

Benefits:

• Hybrid, Casual work environment
• Responsible PTO policy
• Take the time off that you need. We are truly committed to a positive work-life balance, recognising that it is important to be happy and fulfilled in both
• Training & Development
• Learning the advanced partnership automation products
• Medical Aid and Provident Fund 
• Group schemes with Discovery & Bonitas for medical aid
• Group scheme with 10x Funds
• Restricted Stock Units
• 3-year vesting schedule pending Board approval
• Internet Allowance
• Fitness club fee reimbursements

impact.com is proud to be an equal opportunity workplace. All employees and applicants for employment shall be given fair treatment and equal employment opportunity regardless of their race, ethnicity or ancestry, color or caste, religion or belief, age, sex (including gender identity, gender reassignment, sexual orientation, pregnancy/maternity), national origin, weight, neurodivergence, disability, marital and civil partnership status, caregiving status, veteran status, genetic information, political affiliation, or other prohibited non-merit factors.

#LI-Hybrid

Our Company:

At impact.com we are passionate about our people, our technology, and are obsessed with customer success. Working together enables us to grow rapidly, win, and serve the largest brands in the world. We use cutting edge technology to solve real-world problems for our clients and continue to pull ahead of the pack as the leading SaaS platform for businesses to automate their partnerships and grow their revenue like never before. We have an entrepreneurial spirit and a culture where ambition and curiosity is rewarded. If you are looking to join a team where your opinion is valued, your contributions are noticed, and enjoy working with fun and talented people from all over the world, then this is the place for you!

impact.com, the world’s leading partnership management platform, is transforming the way businesses manage and optimize all types of partnerships—including traditional rewards affiliates, influencers, commerce content publishers, B2B, and more. The company’s powerful, purpose-built platform makes it easy for businesses to create, manage, and scale an ecosystem of partnerships with the brands and communities that customers trust to make purchases, get information, and entertain themselves at home, at work, or on the go. To learn more about how impact.com’s technology platform and partnerships marketplace is driving revenue growth for global enterprise brands such as Walmart, Uber, Shopify, Lenovo, L’Oreal and Fanatics visit www.impact.com.

 Your Role at impact.com:

As a Software Quality Assurance Engineer at Impact, your key responsibilities will carry a dual  mandate, being to deliver the highest quality software to our end users while simultaneously ensuring the persistence of the quality standard by means of automated regression. This is a rare opportunity in QA to have a direct influence on the quality of our software through every phase of the feature delivery workflow. This role will fully encompass all responsibilities associated with the Quality Assurance complement for a designated squad.

The applicant who is ultimately successful will be expected to scrutinize new features with a high attention to detail and document the methodology utilised in the form of a detailed test plan containing the respective test cases specific to the feature.  Upon successful deployment of the feature, the scenarios detailed in the test plan are then to be automated using Java and selenium webdriver.

The person filling this role will also be mandated with conducting the regression testing phase of the deployment workflow process and reporting on results timeously. The successful candidate will partner closely with software Development Engineers and Product Managers to understand product requirements as well as functionality for developing appropriate build scripts, test plans and test cases.

What You'll Do:

• Accountable for Automation Testing
• Accountable for creating, configuring and maintaining a suite of automated regressions tests & their environment
• Test Planning & Analysis of Requirements
• Sign-off on manually scripted test cases
• Review and action pull requests 
• Review product design documentation to ensure that requirements stated are correct, unambiguous, and verifiable.
• Consult with product development to evaluate system interfaces, operational requirements, and performance requirements of the overall system.
• Define test methods and create test plans for new or updated software projects to determine if the software will perform accurately and reliably according to documented requirements as well as established standards under both normal and abnormal conditions
• Recommend design improvements or corrections to engineers throughout the SDLC.
• Maintain effective communication with the project software engineers on project limitation, capability, performance requirement and hardware interface changes.
• Execute test plans and create test reports to describe program evaluation, testing, and correction.
• Testing will include functional and nonfunctional, integration, regression, system, smoke and sanity testing (minimum)
• Monitor program performance after implementation to prevent re-occurrence of program operating problems and ensure efficiency of operation.
• Conduct compatibility tests with vendor-provided programs.
• Formulate and design software systems, using scientific analysis and mathematical models to predict and measure outcome and consequences of design.
• Create test tools that facilitate data gathering and test method execution.
• Support manufacturing by verifying fixture software or any software used during production.
• Participate in risk management meetings.
• Scripting of test cases against manually scripted test cases / TestRail
• Run regression tests against the applications then diagnose & report all issues
• Implement automated tests using a Selenium framework
• Defect Management
• Implement scripts and server configurations for automated build and testing environments
• Provide reports and procedures on Automation runs & progress
• Reporting and tracking test metrics such as test and code coverage
• Ensure QA automated test framework is documented, with focus on continuity

 What You Have:

• Solid understanding of computer programming and software development
• Ability to troubleshoot equipment problems and perform complex system tests
• Creative thinking skills
• Detail-oriented personality
• Excellent manual dexterity
• Ability to communicate well to other members of the development team
• At least 3 years experience in SDLC (Software Development Life Cycle)
• Bachelor's Degree/BTEC or equivalent experience
• ISTQB/ISEB (Pref)
• At least 2 years of experience in developing RESTful APIs
• At least 3 years of test automation experience: Selenium, Jasmine, POM, Cucumber
• Certified in Java, Spring or AWS technologies (Pref)
• Nice to have: Affiliate & Partnerships Industry Fundamentals Certification by PXA

Benefits:

• Hybrid, Casual work environment
• Responsible PTO policy
• Take the time off that you need. We are truly committed to a positive work-life balance, recognising that it is important to be happy and fulfilled in both
• Training & Development
• Learning the advanced partnership automation products
• Medical Aid and Provident Fund 
• Group schemes with Discovery & Bonitas for medical aid
• Group scheme with Momentum for provident fund
• Restricted Stock Units
• 3-year vesting schedule pending Board approval
• Internet Allowance
• Fitness club fee reimbursements
• Technology Stipend

impact.com is proud to be an equal opportunity workplace. All employees and applicants for employment shall be given fair treatment and equal employment opportunity regardless of their race, ethnicity or ancestry, color or caste, religion or belief, age, sex (including gender identity, gender reassignment, sexual orientation, pregnancy/maternity), national origin, weight, neurodivergence, disability, marital and civil partnership status, caregiving status, veteran status, genetic information, political affiliation, or other prohibited non-merit factors.

#LI-NK1

Full-Time | Remote | £ + R Compensation | Fast-Paced Role

Biospan is a premium private chef & nutrition service supporting clients across the UK, Dubai and global markets. We place high-quality private chefs into families, athletes, executives and high-performance households, while delivering nutrition support and ongoing client management.

We’re expanding — and we’re hiring a driven Recruitment Resourcer based in South Africa to help us scale.

This is a fast, process-driven, high-output role suited to someone who:

• Loves sourcing
• Works quickly and accurately
• Thrives in a structured environment
• Is target-driven
• Enjoys online research, candidate outreach and screening
• Wants real career progression into delivery, operations or recruitment management

The Role

You will work alongside our Support Manager and Founders to:

• Source private chefs across the UK, U.S, UAE & global markets
• Use internal tools and CRM's to pull candidate pools
• Screen, shortlist and prepare candidates
• Present high-quality chef profiles
• Speed-run recruitment workflows
• Communicate clearly with chefs via WhatsApp and Email
• Coordinate early-stage interviews
• Ensure candidates match client dietary + lifestyle requirements
• Keep data clean, updated and accurate
• Hit monthly placement targets

This role is NOT sales, and NOT long-term client management — your core mission is fast, accurate delivery.

Ideal Candidate

We’re looking for someone who is:

• Fast, organised and detail-oriented
• Has a personal interest in health and fitness
• Strong with admin, calendars, systems and workflows
• Clear communicator (written + verbal English)
• Able to manage time zones and multiple live roles
• Hungry to grow into a bigger position
• Comfortable working independently
• Process-driven and motivated by targets
• Calm under pressure

Experience in:

• Recruitment sourcing
• HR coordination
• Admin coordination
• Virtual assistant roles
• Call-centre QA/staffing
• Or similar operations roles

Experience in hospitality, chef hiring or private staffing is a bonus — but not required.

Compensation

Expected Earnings: R21k – R33k+ per month, depending on output.

Base Salary: R18,000 – R20,000 per month (depending on experience)

Bonuses: Performance bonuses based on number of placements

Promotion Path: 6–24 months roadmap with salary growth

Working Hours

Full-time remote position. You’ll typically work South Africa daytime hours, with overlap into UK times, but you may be required to work later during busy periods to overlap with U.S time when needed.

Why Join Biospan?

• Work directly with UK, U.S, & Dubai markets
• Become part of a company focused on health and wellbeing
• Learn high-level recruitment & operations systems
• Grow into a leadership role
• Be part of a high-performance service business
• Learn private chef industry fundamentals
• Work with founders and a nutrition team
• Clear promotion pathway
• Fast-moving team with strong systems

We’re not looking for an average admin assistant — we want a high-output operator who can grow with us.

How to Apply

Use the application form below to submit your CV, cover letter, and answer a few questions. 

Full-Time | Remote | £ + R Compensation | Fast-Paced Role

Biospan is a premium private chef & nutrition service supporting clients across the UK, Dubai and global markets. We place high-quality private chefs into families, athletes, executives and high-performance households, while delivering nutrition support and ongoing client management.

We’re expanding — and we’re hiring a driven Recruitment Resourcer based in South Africa to help us scale.

This is a fast, process-driven, high-output role suited to someone who:

• Loves sourcing
• Works quickly and accurately
• Thrives in a structured environment
• Is target-driven
• Enjoys online research, candidate outreach and screening
• Wants real career progression into delivery, operations or recruitment management

The Role

You will work alongside our Support Manager and Founders to:

• Source private chefs across the UK, U.S, UAE & global markets
• Use internal tools and CRM's to pull candidate pools
• Screen, shortlist and prepare candidates
• Present high-quality chef profiles
• Speed-run recruitment workflows
• Communicate clearly with chefs via WhatsApp and Email
• Coordinate early-stage interviews
• Ensure candidates match client dietary + lifestyle requirements
• Keep data clean, updated and accurate
• Hit monthly placement targets

This role is NOT sales, and NOT long-term client management — your core mission is fast, accurate delivery.

Ideal Candidate

We’re looking for someone who is:

• Fast, organised and detail-oriented
• Has a personal interest in health and fitness
• Strong with admin, calendars, systems and workflows
• Clear communicator (written + verbal English)
• Able to manage time zones and multiple live roles
• Hungry to grow into a bigger position
• Comfortable working independently
• Process-driven and motivated by targets
• Calm under pressure

Experience in:

• Recruitment sourcing
• HR coordination
• Admin coordination
• Virtual assistant roles
• Call-centre QA/staffing
• Or similar operations roles

Experience in hospitality, chef hiring or private staffing is a bonus — but not required.

Compensation

Expected Earnings: R21k – R33k+ per month, depending on output.

Base Salary: R18,000 – R20,000 per month (depending on experience)

Bonuses: Performance bonuses based on number of placements

Promotion Path: 6–24 months roadmap with salary growth

Working Hours

Full-time remote position. You’ll typically work South Africa daytime hours, with overlap into UK times, but you may be required to work later during busy periods to overlap with U.S time when needed.

Why Join Biospan?

• Work directly with UK, U.S, & Dubai markets
• Become part of a company focused on health and wellbeing
• Learn high-level recruitment & operations systems
• Grow into a leadership role
• Be part of a high-performance service business
• Learn private chef industry fundamentals
• Work with founders and a nutrition team
• Clear promotion pathway
• Fast-moving team with strong systems

We’re not looking for an average admin assistant — we want a high-output operator who can grow with us.

How to Apply

Use the application form below to submit your CV, cover letter, and answer a few questions.