Mr D, a division of the Takealot Group is looking for a highly talented Junior Category Marketing Manager to join our team in Cape Town.

We are a young, dynamic, hyper growth company looking for smart, creative, hard-working people with integrity to join us! 

Think you’ve been challenged before? Think again!

• Scale: Show the millions of Mr D customers what you can do 
• Learn: We work with the best of the best, and then some. 
• Grow: Expand your career in the fast-growing Takealot Group: Mr D, Takealot.com and TFS. We like to promote from within: Here’s your chance.

This position reports to the Senior Category Marketing Manager for Retail of Mr D.

Your responsibilities will include:

Campaign Execution & Demand Generation

• Execute marketing activities to drive traffic, orders, and conversion rates across Retail verticals
• Support channel execution including push notifications, in-app messaging, email, paid social, merchandising and organic content
• Coordinate briefs and deliverables with internal teams, agencies, and partners to ensure on-time launches and operationally manage various campaign deliverables
• Manage campaign workbacks, timelines, and status trackers; flag dependencies and risks early
• Ideate and Manage creative assets, ensure spec compliance, and manage approvals through the process

Promotional Planning & Calendar Management

• Maintain and update the Mr D Demand Planner and promotional calendars for Retail initiatives
• Own weekly updates to the Demand Planner inputs; ensure accuracy and flag slippages proactively
• Coordinate weekly deals and monthly promotional campaigns aligned with business objectives
• Set up and QA promotions, vouchers, bundles, and offers to drive order volume and average order value
• Oversee daily tracking of coupon budgets allocated for marketing activities
• Plan and coordinate monthly coupon budgets to align with marketing strategies and objectives

Category-Specific Marketing (Retail/Shops)

• Deliver tailored campaigns for Shops, Anchor Tenants, and Grocery categories to drive sustained growth
• Develop in-depth knowledge of consumer target market groups to co-create meaningful promotional strategies
• Collaborate with Retail Merchandising and Category Manager teams to develop and implement campaigns aligned with the promo calendar
• Maintain merchandising inputs (collections, placements, copy updates) in coordination with Merchandising and Ads teams
• Pull and review category performance data to identify trends and opportunities for acquisition, retention, and reactivation
• Support onboarding tasks for new retail partners and categories (asset collection, listing readiness, checklists)

Feature Launches & Educational Content

• Drive new feature launches and create sustained always-on educational content on product features and differentiators
• Coordinate launch assets, help content, FAQs, and in-app placements for retail features
• Prepare internal enablement materials (one-pagers, how-tos) for commercial and support teams
• Assist with rollout communications (email/push/in-app) ensuring customer education content is accurate and on-brand

Data-Driven Decision Making & Reporting

• Pull daily, weekly, and monthly reports and maintain dashboards for key KPIs (traffic, conversion, AOV, total orders)
• Compile post-campaign reports/readouts summarising performance insights, learnings, and next steps
• Maintain excellent data hygiene: complete UTM coverage, accurate tagging, and consistent tracking
• Coordinate with analytics and product teams to ensure tracking coverage for all campaigns and promotions
• Execute basic A/B tests (subject lines, creatives, audiences, regional variations) and document learnings

Cross-Functional Collaboration

• Engage with brand, content, performance and social teams on through-the-line Retail and Mr D brand campaigns
• Liaise with social media team on monthly content planning, preparation, and paid influencer partnerships
• Coordinate influencer deliverables and tracking; maintain up-to-date influencer content logs
• Work with performance media and CRM teams to create and implement strategies to grow orders and first-time buyers
• Collaborate with Takealot Group marketing representatives for Retail-specific campaigns to cross-sell and access new shoppers

Market Share & Brand Awareness

• Support brand-building and market-differentiation initiatives in the retail delivery space
• Assist with on-the-ground activations, partnership executions, and campaign asset localisation
• Help deliver cohesive campaigns that elevate the Mr D brand across touchpoints

Skills, knowledge and abilities: 

• Strong execution mindset with excellent organisation and attention to detail; able to manage multiple concurrent workstreams
• Data-literate with solid Excel/Google Sheets skills (pivot tables, VLOOKUPs, conditional formatting)
• Working knowledge of analytics tools (GA4 or similar) and comfortable interpreting campaign performance data
• Familiarity with CRM platforms (e.g., Braze, Asana or similar) and basic ad platforms (Meta/Google Ads) preferred
• Comfortable with CMS/merchandising updates and asset specifications; basic Canva or design skills are a plus
• Clear written and verbal communication; strong collaborative stakeholder management skills
• Proactive, curious, and eager to learn in a fast-paced, test-and-learn environment
• Proven academic track record and career success  

Qualifications and experience: 

• Bachelor's degree (3+ years) in Marketing, Business, Communications, or related field
• 3-5 years of retail and marketing experience (Retail/FMCG, eCommerce, marketplace, or app-based environments strongly preferred)
• Experience working across multiple marketing channels - Digital, ATL, CRM, Partnerships - with demonstrable results
• Proven track record of delivering projects on time and to brief
• Internship or placement experience welcome if accompanied by hands-on execution across CRM, paid social, or merchandising tools

Let’s talk about life @ Mr D

• The power is in your hands: We offer a market-related, Total Remuneration Package which allows full flexibility according to your needs. Go on, be the master of your own destiny.
• No doors: We aren’t fans of stuffy offices or siloed work environments. See someone you like? High five, collab and make something great.
• Online Learning: Share ideas and grow with global industry leaders who are all just a Slack message away. Love to learn? Up-skill with free access to courses on ProsusAcademy and more.
• Good times: Get to know the other extraordinary minds in the takealot group during regular social events and out-of-office activities (think hikes, think mini golf, think good times).
• Birthday leave: Cake Day all the way. Enjoy your day off - you deserve it. 
• Help when you need it most: Confidential counselling, legal support and financial guidance, for free, anytime, anywhere. 
• Free parking: No more 5km fun runs to your desk (unless you want to). 

Like what you see? 

If you meet the above you are an Extraordinary Mind. Apply today!!

Mr D is an Equal Opportunity Employer. Applicants from previously disadvantaged groups and people with disabilities will be given preference

Mr D, a division of the Takealot Group, is looking for a highly talented Senior CRM Manager to join our team in Cape Town.

Think you’ve been challenged before? Think again!

• Scale: Show the millions of Mr D customers what you can do 
• Learn: We work with the best of the best, and then some. 
• Grow: Expand your career in the fast-growing Takealot Group: Mr D, Takealot.com, and TFS. We like to promote from within: Here’s your chance.

This position reports to the Head of Growth for Mr D.

Purpose of the role:
The role incumbent is responsible for developing and executing our end-to-end CRM strategies to drive personalised customer communications and incentive programs across consumer and business segments, for project managing various lifecycle projects and campaigns, working closely with Brand, Data, and Design teams.

Your responsibilities will include:

• Responsible for developing and executing our end-to-end CRM strategies to drive personalised customer communications and incentive programs across consumer and business segments
• Project manage various lifecycle projects and campaigns, working closely with Brand, Data, and Design teams
• Lead our marketing automation strategy in line with transactional, promotional, and brand strategies
• Be the champion, and expert, in the use of the Braze CRM platform and it's features.
• Manage the end to end creation and execution of email, push notification and Whatsapp marketing campaigns that deliver against business goals for assigned work flows
• Establish, report on, and improve KPIs for all campaigns / communications.
• Own the operational dashboard creation for all CRM campaigns and communications against first time customers and order KPI
• Act as a key partner to the business as the customer insights and CRM best practices expert
• Collaborate with data science, brand & performance marketing teams to understand consumer segmentation / behaviour & identify consumer insights to leverage in lifecycle marketing
• Working closely with other businesses within the Takealot Group (Takealot.com) to drive joint campaigns and increase user engagement across the portfolio
• Work with our product, data science and brand teams to design and launch complex automated campaigns using Braze and other MarTech tools
• Create and document a formal optimisation program (A/B. Multivariate, etc) for testing and iterating on CRM initiatives to drive highly converting CRM communications
• Partner with our product, operations, brand, and sales teams to ensure all CRM initiatives are aligned to our core brand proposition

Skills & Attributes required:

• An appreciation and passion for memorable customer engagement 
• A solid understanding of CRM across various touchpoints 
• A keen interest in data and its ability to inform strategies and plans 
• Outstanding numeric and analytical skills 
• Experience using Braze or similar CRM marketing platforms. 
• Experience in marketing and communication. 
• Solutions-oriented, can-do attitude and high energy. 
• Highly organized and efficient, whilst being flexible and versatile. 
• An enthusiasm for, and an understanding of e-commerce. 
• Exceptional English writing skills, with strong attention to detail. 
• Tech savvy with an inquisitive mind. 
• The appetite for being involved in a startup environment 
• Meticulous attention to detail 
• Confident, with very strong interpersonal & communication skills and a proven ability to build productive relationships quickly

Qualifications:

• Degree/Diploma in Marketing, Business, Advertising or Communication
• 5+ years work experience, of which a minimum of 2 years should have been in a CRM management role
• Experience within e-commerce and/or a digital company
• Strong analytical skills with the ability to draw meaningful insights from data across
• various platforms Solid experience using enterprise CRM solutions (Braze preferred) i.e. Salesforce Marketing Cloud, SAP Marketing Cloud, Adobe
• Marketing Cloud, or similar CRM enterprise platforms Understanding of Lifecycle/1:1 marketing (personalisation) 
• A proven record of achieving sales in CRM channels 
• A proven track record of growing sales through CRM channels

Let’s talk about life @ Mr D

• The power is in your hands: We offer a market-related, Total Remuneration Package which allows full flexibility according to your needs. Go on, be the master of your own destiny.
• No doors: We aren’t fans of stuffy offices or siloed work environments. See someone you like? High five, collab and make something great.
• Online Learning: Share ideas and grow with global industry leaders who are all just a Slack message away. Love to learn? Up-skill with free access to courses on Prosus Academy and more.
• Good times: Get to know the other extraordinary minds in the takealot group during regular social events and out-of-office activities (think hikes, think mini golf, think good times).
• Birthday leave: Cake Day all the way. Enjoy your day off - you deserve it. 
• Help when you need it most: Confidential counselling, legal support and financial guidance, for free, anytime, anywhere. 
• Free parking: No more 5km fun runs to your desk (unless you want to). 

Like what you see? 

If you meet the above you are an Extraordinary Mind. Apply today!!

Mr D is an Equal Opportunity Employer. Applicants from previously disadvantaged groups and people with disabilities will be given preference

Mr D, a division of the Takealot Group is looking for a highly talented CRM Manager to join our team in Cape Town.

We are a young, dynamic, hyper growth company looking for smart, creative, hard-working people with integrity to join us! 

Think you’ve been challenged before? Think again!

• Scale: Show the millions of Mr D customers what you can do 
• Learn: We work with the best of the best, and then some. 
• Grow: Expand your career in the fast-growing Takealot Group: Takealot.com and Mr D. We like to promote from within: Here’s your chance.

This position reports to the Head of CRM of Mr D.

Your responsibilities will include:

• Assist in managing the CRM channels and CRM budget
• Map out the customer journey along with key communication channels, messaging and desired outcome
• Segmentation and management of the customer database to ensure the correct targeting and communication
• Reporting on performance of communication with the intention of optimising communication and customer behaviour
• Analyse data to derive insights into the customer base and formulate communication plans to drive desired behaviour. 
• Ensure that all CRM touchpoints contribute to a consistent and positive brand image and experience
• Develop test strategies and use the derived insights to develop more effective ways of communicating with customers
• Support other customer facing departments with guidelines on customer engagement

Skills & Attributes required:

• Proficiency in CRM/Automation tools (e.g. Braze, Hubspot)
• Proficiency in analytics tools (Looker, GA, Tableau etc)
• Experience in marketing and communication.
• Excellent communication and interpersonal skills
• Strong analytical and problem-solving skills
• Ability to manage multiple projects and deadlines simultaneously.

Qualifications:

• A relevant tertiary education
• 5 years experience within CRM
• Experience within e-commerce and/or a digital company

Let’s talk about life @ Mr D

• The power is in your hands: We offer a market-related, Total Remuneration Package which allows full flexibility according to your needs. Go on, be the master of your own destiny.
• No doors: We aren’t fans of stuffy offices or siloed work environments. See someone you like? High five, collab and make something great.
• Online Learning: Share ideas and grow with global industry leaders who are all just a Slack message away. Love to learn? Up-skill with free access to courses on Prosus Academy and more.
• Good times: Get to know the other extraordinary minds in the takealot group during regular social events and out-of-office activities (think hikes, think mini golf, think good times).
• Birthday leave: Cake Day all the way. Enjoy your day off - you deserve it. 
• Help when you need it most: Confidential counselling, legal support and financial guidance, for free, anytime, anywhere. 
• Free parking: No more 5km fun runs to your desk (unless you want to). 

Like what you see? 

If you meet the above you are an Extraordinary Mind. Apply today!!

Mr D is an Equal Opportunity Employer. Applicants from previously disadvantaged groups and people with disabilities will be given preference

Mr D, a division of the Takealot Group is looking for a highly talented Senior Category Marketing Manager Retail to join our team in Cape Town.

We are a young, dynamic, hyper growth company looking for smart, creative, hard-working people with integrity to join us! 

Think you’ve been challenged before? Think again!

• Scale: Show the millions of Mr D customers what you can do 
• Learn: We work with the best of the best, and then some. 
• Grow: Expand your career in the fast-growing Takealot Group: Takealot.com and Mr D. We like to promote from within: Here’s your chance.

This position reports to the Head of Category Marketing for Food & Retail of Mr D.

Your responsibilities will include:

• Lead the conceptualization, implementation, and management of high-impact promotional marketing campaigns to enhance brand visibility and drive Retail orders on the Mr D platform.
• Oversee the update and maintenance of the Mr D Demand Planner and promotional calendar, ensuring alignment with strategic business goals for the retail sector, focusing on strategic planning for weekly deals and monthly promo campaigns related to the Shops vertical.
• Collaborate with merchandising and advertising on the monthly retail plans.
• Develop comprehensive knowledge of consumer target markets and lead the creation of meaningful promotional strategies that resonate with these audiences, particularly for the retail and Shops vertical.
• Partner with the merchandising team to optimize customer conversion strategies and achieve business growth objectives within the Mr D app.
• Collaborate with the Retail Merchandising, Advertising team, and cross-functional (Operations and Product)  teams to develop, coordinate, and implement campaigns and promotions in alignment with strategic goals and promotional calendars.
• Drive strategic planning and execution of new retail feature launches, including the development of ongoing educational content on product features and differentiators to increase customer engagement.
• Provide strategic oversight and management of various campaigns, ensuring operational efficiency and effectiveness from conception to execution.
• Act as a key liaison, working closely with brand, content, and social teams to leverage integrated marketing strategies for Mr D brand campaigns, with a particular focus on retail and the new Shops vertical.
• Lead coordination with the social media team, ensuring a strategic approach to monthly content planning and management, as well as managing high-value paid influencer partnerships.
• Collaborate with internal specialist teams to design and execute performance media and CRM strategies aimed at growing orders and customer base for the Mr D Retail sector and Shops vertical.
• Establish strategic partnerships with Takealot Group marketing representatives for campaign execution, maximizing cross-selling opportunities, and tapping into new consumer bases.
• Monitor and evaluate campaign performance, delivering insightful monthly, weekly, and daily reports on promotional activities and strategic initiatives for the retail sector and Shops vertical.

Skills, knowledge and abilities: 

• A hands-on project manager with high attention to detail.
• A highly driven individual who is motivated to drive meaningful sales revenue for the business through retail marketing initiatives including - promotions, product launches and co-marketing opportunities with brands and third parties. 
• A person who is a very strong relationship builder and can unlock opportunities with brands and third parties.
• Ability to identify key advertising opportunities and translate these into implementable plans 
• Motivated, and capable to focus on and hit aggressive growth targets 
• In-depth understanding of the advertising sales and tools 
• Skilled in managing high-value accounts and managing relationships at an executive level 
• Strong prioritization skills 
• Fast learner and ability to thrive in a dynamic and high pace environment 
• Systems thinker with the ability to understand and break down complex problems and relationships 
• Creative and practical problem solving skills; solution-oriented 
• Entrepreneurial mindset with the ability to work independently and achieve a wide set of goals and objectives in a challenging and changing environment 
• Resilience and perseverance to overcome challenges to achieve objectives 
• A high level of integrity and respect   

Qualifications and experience: 

• Demonstrated success as a strategic leader with a proven track record in academic achievements and professional career.
• A minimum of a 3+ year degree in business, marketing, or communications.
• 7+ years of experience in a senior retail and marketing role, with a focus on brand management and strategy
• Substantial experience working across multiple marketing channels, including Digital, ATL, BTL and Partnerships, with strong evidence of impactful results.
• Proven track record of leading successful brand projects and initiatives, with strong organizational and analytical skills.
• Exceptional communication and leadership skills to effectively influence and manage cross-functional teams.

Let’s talk about life @ Mr D

• The power is in your hands: We offer a market-related, Total Remuneration Package which allows full flexibility according to your needs. Go on, be the master of your own destiny.
• No doors: We aren’t fans of stuffy offices or siloed work environments. See someone you like? High five, collab and make something great.
• Online Learning: Share ideas and grow with global industry leaders who are all just a Slack message away. Love to learn? Up-skill with free access to courses on Prosus Academy and more.
• Good times: Get to know the other extraordinary minds in the takealot group during regular social events and out-of-office activities (think hikes, think mini golf, think good times).
• Birthday leave: Cake Day all the way. Enjoy your day off - you deserve it. 
• Help when you need it most: Confidential counselling, legal support and financial guidance, for free, anytime, anywhere. 
• Free parking: No more 5km fun runs to your desk (unless you want to). 

Like what you see? 

If you meet the above you are an Extraordinary Mind. Apply today!!

Mr D is an Equal Opportunity Employer. Applicants from previously disadvantaged groups and people with disabilities will be given preference

Mr D, a division of the Takealot Group is looking for a highly talented Senior Brand Manager (Subscriptions and Partnership) to join our team in Cape Town.

We are a young, dynamic, hyper growth company looking for smart, creative, hard-working people with integrity to join us! 

Think you’ve been challenged before? Think again!

• Scale: Show the millions of Mr D customers what you can do 
• Learn: We work with the best of the best, and then some. 
• Grow: Expand your career in the fast-growing Takealot Group: Takealot.com and Mr D. We like to promote from within: Here’s your chance.

This position reports to the Head of Brand & Communication for Mr D.

Purpose of the role:

The ideal candidate will be responsible for driving our group subscription programme,TakealotMORE, developing and executing partnerships and partner campaigns to drive new buyer acquisition, frequency of shop for returning buyers, increase penetration into partner bases, increase brand visibility, and generate marketing income and supplier funding for co-op marketing campaigns in South Africa to complement and play a key role in their team of Marketing professionals. 

Your responsibilities will include:

Drive subscription program growth and adoption.

• Develop and implement marketing strategies to increase subscription adoption, desirability and usage.
• Create and manage subscription campaigns across various channels (email, social media, web, etc.).
• Monitor and analyze subscription metrics to identify areas for improvement.

Develop Partnership Strategy: 

• Collaborate with the marketing team to develop a comprehensive partnership strategy aligned with the marketing and business objectives.

Identify and Evaluate Partnership Opportunities: 

• Research and identify potential partnership opportunities. Evaluate partnerships based on strategic fit, audience alignment, and potential impact

Negotiate Partnership Agreements: 

• Work with Snr marketing Manager to lead negotiations with potential partners to establish mutually beneficial partnership agreements, campaign agreements and T&Cs. 
• Define partnership terms, including goals, objectives, deliverables, and commercials.

Manage Partnership Relationships: 

• Cultivate strong relationships with strategic partners. 
• Serve as the main point of contact for partners, ensuring effective communication and collaboration throughout the partnership and campaign lifecycle.

Collaborate on Marketing Campaigns: 

• Work closely with marketing teams to integrate partnership initiatives into marketing campaigns and partner campaigns. 
• Develop briefs for creative and compelling marketing campaigns that leverage partner and internal assets and resources to drive partner campaign objectives.

Execute Partnership Campaigns: 

• Manage the briefs and execution of partnership campaigns from concept to completion. 
• Coordinate with internal and external stakeholders to ensure seamless execution and timely delivery of campaign deliverables.

Track, analyse and report on performance:  

• Define KPIs and metrics to measure the effectiveness of partnership campaigns. 
• Track performance metrics, analyse internal data, spend, return on campaign metrics, and generate insights to optimise partnership strategies and drive continuous improvement.

Manage Partnership Budget: 

• Develop and manage the partnership marketing budget, ensuring efficient allocation of resources and adherence to budget, co-funding marketing budget and marketing income

Operational and Management reporting weekly and monthly

• Monthly post campaign reporting using analytics
• Reporting on campaigns to partners and business required

Skills and Competencies:

• Marketing Strategy: Ability to execute on comprehensive marketing plans.
• Analytical Skills: Proficiency in analyzing data to drive decision-making.
• Communication: Strong written and verbal communication skills.
• Negotiation: Ability to negotiate and manage partnerships effectively.
• Project Management: Strong organizational skills and ability to manage multiple projects simultaneously.
• Digital Marketing: Knowledge of digital marketing channels and tools.
• Customer Focus: Understanding of customer needs and ability to engage effectively.

Qualifications and experience: 

• Bachelor’s degree in Marketing, Business, or a related field. 
• 5-7 years of experience in partnership marketing, business development, or related roles, preferably in the E-commerce or retail industry.
• Proven track record of successfully developing and executing partnership campaigns that drive customer acquisition, increase brand visibility, and generate revenue.
• Strong negotiation and relationship-building skills, with the ability to establish and maintain partnerships at all levels.
• Excellent communication skills, with the ability to effectively convey ideas and negotiate agreements.
• Analytical mindset with the ability to leverage data and insights to drive decision
• Ability to work independently and as part of a team.

Let’s talk about life @ Mr D

• The power is in your hands: We offer a market-related, Total Remuneration Package which allows full flexibility according to your needs. Go on, be the master of your own destiny.
• No doors: We aren’t fans of stuffy offices or siloed work environments. See someone you like? High five, collab and make something great.
• Online Learning: Share ideas and grow with global industry leaders who are all just a Slack message away. Love to learn? Up-skill with free access to courses on Prosus Academy and more.
• Good times: Get to know the other extraordinary minds in the takealot group during regular social events and out-of-office activities (think hikes, think mini golf, think good times).
• Birthday leave: Cake Day all the way. Enjoy your day off - you deserve it. 
• Help when you need it most: Confidential counselling, legal support and financial guidance, for free, anytime, anywhere. 
• Free parking: No more 5km fun runs to your desk (unless you want to). 

Like what you see? 

If you meet the above you are an Extraordinary Mind. Apply today!!

Mr D is an Equal Opportunity Employer. Applicants from previously disadvantaged groups and people with disabilities will be given preference

Mr D, a division of the Takealot Group, is looking for a highly talented Senior Insights Manager to join our team in Cape Town.

We are a young, dynamic, hyper growth company looking for smart, creative, hard-working people with integrity to join us! 

Think you’ve been challenged before? Think again!

• Scale: Show the millions of Mr D customers what you can do 
• Learn: We work with the best of the best, and then some. 
• Grow: Expand your career in the fast-growing Takealot Group: Takealot.com and Mr D. We like to promote from within: Here’s your chance.

Reporting to the Chief Marketing Officer, your responsibilities will include:

Key responsibilities / accountabilities: 

• Customer Insights:

  Develop and execute on  Consumer Insight - drive insights that will assist with various marketing strategies and ensure that they stay aligned with the business’s overall objectives including but not limited to converting new shoppers, increasing shopper engagement, retention, reactivation etc. : 

  • Data analysis and reporting:
  • Collaborate with cross-functional teams (BI & Analytics, Merchandising, Marketing, Product) to ensure alignment with customer data and insights.
  • Collect and analyze customer data from various sources, including App events, transactional data, customer surveys & reviews.
  • Identify trends and patterns in customer behavior and preferences.
  • Segment the customer base to create targeted marketing campaigns and personalized experiences.
  • Utilize data analytics tools and software (Google Big Query, Looker, Excel, Braze, Firebase) to extract actionable insights.
  • Create and present regular reports (and dashboards) to senior management, highlighting key insights and recommendations.
  • Develop and maintain performance marketing benchmarks to assess the effectiveness of campaigns and strategies.
  • Identify opportunities & strategies focused on: 
  • high-value customer growth & retention
  • Reactivation of dormant customers
  • Activation of unconverted users
  • Market Research:
  • Conduct ad-hoc market research to understand industry trends, competitor activities, and customer preferences
  • Monitor market conditions and provide recommendations for adapting to changes in the competitive landscape.
  • Manage various ongoing brand trackers. 
  • Customer Insights:
  • Utilize customer feedback, surveys, and behavioral data to gain insights into customer needs and preferences.
  • Collaborate with customer support and marketing teams to improve the customer experience.

Qualifications and experience: 

• Bachelor's Degree or Advanced Diploma and 5+ years technical experience within Marketing.
• 3-4 years of experience in a marketing management position
• 5+ years experience in using BI reporting tools (e.g. Looker, QlikView, Tableau, Microsoft BI, etc.)
• Proven experience in data analysis, preferably with a focus on customers.
• SQL experience will be beneficial.
• Familiarity with performance metrics, KPIs, and digital marketing is advantageous.
• High proficiency in working with large data sets and business models
• Retail or e-commerce industry experience beneficial

Skills and abilities: 

• Experience with Python, R beneficial, but not required
• Strong analytical mindset with a passion for working with data.
• Ability to derive customer need and behaviour from data
• Ability to anticipate, identify, and define problems and seek root causes
• Attention to detail and accuracy
• Ability to collaborate with other members of formal and informal groups in the pursuit of common missions, vision, values, and mutual goals.
• Excellent communication and presentation abilities

Let’s talk about life @ Mr D

• The power is in your hands: We offer a market-related, Total Remuneration Package which allows full flexibility according to your needs. Go on, be the master of your own destiny.
• No doors: We aren’t fans of stuffy offices or siloed work environments. See someone you like? High five, collab and make something great.
• Online Learning: Share ideas and grow with global industry leaders who are all just a Slack message away. Love to learn? Up-skill with free access to courses on Prosus Academy and more.
• Good times: Get to know the other extraordinary minds in the takealot group during regular social events and out-of-office activities (think hikes, think mini golf, think good times).
• Birthday leave: Cake Day all the way. Enjoy your day off - you deserve it. 
• Help when you need it most: Confidential counselling, legal support and financial guidance, for free, anytime, anywhere. 
• Free parking: No more 5km fun runs to your desk (unless you want to). 

Like what you see? 

If you meet the above you are an Extraordinary Mind. Apply today!!

Mr D is an Equal Opportunity Employer. Applicants from previously disadvantaged groups and people with disabilities will be given preference

Mr D, a division of the Takealot Group, is looking for a highly talented CRM Lead to join our team in Cape Town.

Think you’ve been challenged before? Think again!

• Scale: Show the millions of Mr D customers what you can do 
• Learn: We work with the best of the best, and then some. 
• Grow: Expand your career in the fast-growing Takealot Group: Mr D, Takealot.com, and TFS. We like to promote from within: Here’s your chance.

Why Join Mr D? 

At Mr D, we are passionate about delivering exceptional customer experiences through innovation and data-driven strategies. As the CRM Lead/Head of CRM, you will play a critical role in shaping how we engage with our customers, driving growth, and building long-term loyalty. If you thrive in a fast-paced, collaborative environment and are excited about the opportunity to lead a high-performing team, we’d love to hear from you!

About the role:
The CRM Lead role is pivotal in driving customer engagement, retention, and lifetime value through innovative and data-driven CRM strategies. Reporting to the Head of Customer Growth, you will lead a team of CRM professionals and collaborate across multiple business units to deliver personalised, scalable, and impactful customer lifecycle marketing initiatives.

Your responsibilities will include:

CRM Strategy Development & Execution: 

• Develop and execute Mr D’s end-to-end CRM strategies, with a strong focus on automation-led lifecycle marketing and personalisation at scale. 
• Build and manage a customer-centric CRM calendar underpinned by always-on lifecycle automation, reducing reliance on one-off campaigns.

Team Leadership: 

• Provide functional and disciplinary leadership to the CRM team, including direct reports and their teams. 
• Ensure clear ownership across lifecycle strategy, execution, and optimisation.

Customer-Centric Communication: 

• Manage the complexities of communicating to customers about multiple product offerings (restaurants, groceries, and other on-demand services). 
• Ensure relevance, prioritisation, and customer-centric sequencing in all communications.

Collaboration Across Teams: 

• Work closely with Product, Data, Engineering, Marketing, and Merchandising teams to align CRM strategies with business priorities. 
• Partner with divisions across the Takealot Group ecosystem to design and execute joint CRM initiatives.

Marketing Automation & Technology: 

• Lead Mr D’s marketing automation strategy, spanning transactional, promotional, and brand communications. 
•  Be the champion and subject-matter expert for the Braze CRM platform, driving best practices and capability adoption. 
• Design and launch complex, highly automated CRM journeys using Braze and other MarTech tools, leveraging real-time events, customer attributes, and predictive signals.

Performance Measurement & Optimisation: 

• Establish, report on, and continuously improve KPIs for all CRM campaigns, focusing on incrementality, retention, frequency, and customer lifetime value. 
• Own operational dashboarding for CRM campaigns, tracking performance across first-time customers, repeat behaviour, and order-related KPIs. 
• Drive experimentation and optimisation through a formal testing roadmap (A/B, multivariate, holdout testing).

Customer Insights & Lifecycle Strategies: 

• Act as a key partner to the business, translating data and insights into actionable lifecycle strategies. 
• Support paid-for (retail media) communication campaigns for platform partners and non-endemic brands.

Subscription Programme Integration: 

• Drive awareness, adoption, and retention of the Takealot Group’s subscription programme, TakealotMORE, embedding it across relevant lifecycle touchpoints.

Skills & Attributes required:

• Highly analytical and data-driven, with the ability to operate both strategically and hands-on in a fast-paced, high-growth environment. 
• Confident and credible communicator with extensive experience presenting to Senior Management and Executives. 
• Strong technical aptitude with a deep understanding of enterprise-level CRM and marketing automation platforms (e.g., Braze, Salesforce), customer insights tools, and statistical analysis techniques. 
• Creative and commercially minded, with the ability to design and orchestrate multiple concurrent campaigns across diverse customer segments and business units. 
• Strong problem-solving mindset with a pragmatic, solutions-oriented approach.
• - Highly organised, detail-oriented, and comfortable managing complexity and tight delivery timelines. 
• Solid background in Marketing Insights, Retail, and/or eCommerce marketing. 
• Advanced MS Excel proficiency required.

Qualifications:

• 5+ years’ experience in CRM or lifecycle marketing roles.
• 2+ years’ experience managing multiple direct reports.
• Proven experience executing multi-channel CRM campaigns (push, email, in-app, etc.).
• A relevant tertiary qualification.
• Experience working with large, diverse consumer bases at scale
• Hands-on experience with CRM and MarTech platforms in complex environments.

Let’s talk about life @ Mr D

• The power is in your hands: We offer a market-related, Total Remuneration Package which allows full flexibility according to your needs. Go on, be the master of your own destiny.
• No doors: We aren’t fans of stuffy offices or siloed work environments. See someone you like? High five, collab and make something great.
• Online Learning: Share ideas and grow with global industry leaders who are all just a Slack message away. Love to learn? Up-skill with free access to courses on Prosus Academy and more.
• Good times: Get to know the other extraordinary minds in the takealot group during regular social events and out-of-office activities (think hikes, think mini golf, think good times).
• Birthday leave: Cake Day all the way. Enjoy your day off - you deserve it. 
• Help when you need it most: Confidential counselling, legal support and financial guidance, for free, anytime, anywhere. 
• Free parking: No more 5km fun runs to your desk (unless you want to). 

Like what you see? 

If you meet the above you are an Extraordinary Mind. Apply today!!

Mr D is an Equal Opportunity Employer. Applicants from previously disadvantaged groups and people with disabilities will be given preference

Mr D, a division of the Takealot Group, is looking for a highly talented Head of Creative Studio to join our team in Cape Town.

We are a young, dynamic, hyper growth company looking for smart, creative, hard-working people with integrity to join us! 

Think you’ve been challenged before? Think again!

• Scale: Show the millions of Mr D customers what you can do 
• Learn: We work with the best of the best, and then some. 
• Grow: Expand your career in the fast-growing Takealot Group: Mr D, Takealot.com and TFS. We like to promote from within: Here’s your chance.

This position reports to the Chief Marketing Officer for Mr D.

As the Head of Creative Studio, you will be responsible for shaping and maintaining the creative vision and ensuring the delivery of exceptional, on-brand, and results-driven creative work across all touchpoints for an on-demand delivery app. This includes orchestrating campaigns across diverse offerings such as brand, restaurants, food, groceries, and retail categories. You will lead a team of creative professionals and collaborate closely with cross-functional teams to enhance customer engagement, drive brand recognition, and support in the creation of compelling user experiences. 

Your responsibilities will include:

Strategic Creative Leadership: 

• Define and own the overarching creative strategy and direction, ensuring alignment with the company's business objectives and CMO's vision. 
• Develop a deep understanding of the brand's ethos, tone, and visual identity across a variety of services (restaurants, food, groceries, retailers, etc.). 
• Leverage user insights and market trends to evolve the creative approach, ensuring all outputs are customer-centric and innovative. 
• Maintain consistency and clarity of storytelling across all channels, including app assets, advertisements, email campaigns, social media, and more. 

Team Leadership & Management: 

• Build, mentor, and inspire a multidisciplinary team of talent (designers, copywriters, content producers, videographers, etc.). 
• Foster a collaborative environment that encourages creativity while meeting deadlines and business goals. 
• Implement processes and workflows to optimize team efficiency and high-quality output. 

Creative Project Delivery: 

• Oversee all creative studio projects, ensuring objectives, deadlines, and budgets are met. 
• Bring to life cross-functional campaigns, including seasonal promotions and localised activations, that cater to brand merchants and customers. 
• Champion innovative ideas that improve customer acquisition, engagement, and retention. 
• Maintain a focus on user experience within the app, translating brand ideas into seamless UI/UX designs. 

Collaboration and Stakeholder Management: 

• Partner with marketing, product, business development, and operations teams to understand needs and set creative priorities. 
• Work closely with the CMO to ensure the creative strategy is aligned with overall marketing goals. 
• Present creative concepts and ideas to senior leadership and gain buy-in for strategic initiatives.
• Collaborate & co-create with external agencies on key campaigns/projects 

Analytical Oversight: 

• Monitor the performance of creative campaigns and pivot strategies as needed to achieve KPIs (engagement, downloads, retention, revenue). 
• Utilize data, A/B testing, and performance analytics to fine-tune creative approaches for ROI improvement. 

Brand Oversight: 

• Be the guardian of the brand image, ensuring all creative outputs adhere to brand guidelines and values. 
• Drive campaigns that resonate locally and maintain brand integrity. 

Qualifications:

• A bachelor’s degree or advanced diploma in advertising, marketing, communications, design, or a related field.
• 7-10 (Min) years of experience in creative leadership roles, preferably within fast-paced industries such as creative agency, tech, e-commerce, or on-demand services. 
• Proven track record of leading and scaling creative teams in a digital-first environment. 
• Deep understanding of customer journey touchpoints within an app-based business model. 
• Experience managing campaigns for food, grocery, retail, and lifestyle brands is a bonus.
• Expertise in creative disciplines like graphic design, video production, copywriting, and UI/UX design.
• Strong proficiency in creative tools and platforms (e.g., Adobe Creative Suite, Figma, Asana,etc.). 
• Familiarity with marketing tech stacks, A/B testing software, and analytics platforms is a plus.
• A proven track record of incorporating and sustaining AI tools into the creative process.

Attributes:

• Creative thinker with a growth mindset and a passion for innovation.
• Exceptional ability to balance strategic vision with hands-on execution. 
• A champion of user-centered design principles and brand storytelling. 
• Strong stakeholder management, communication, and presentation skills. 
• Adapt in managing competing priorities in a fast-paced, deadline-driven environment.

Let’s talk about life @ Mr D

• The power is in your hands: We offer a market-related, Total Remuneration Package which allows full flexibility according to your needs. Go on, be the master of your own destiny.
• No doors: We aren’t fans of stuffy offices or siloed work environments. See someone you like? High five, collab and make something great.
• Online Learning: Share ideas and grow with global industry leaders who are all just a Slack message away. Love to learn? Up-skill with free access to courses on Prosus Academy and more.
• Good times: Get to know the other extraordinary minds in the takealot group during regular social events and out-of-office activities (think hikes, think mini golf, think good times).
• Birthday leave: Cake Day all the way. Enjoy your day off - you deserve it. 
• Help when you need it most: Confidential counselling, legal support and financial guidance, for free, anytime, anywhere. 
• Free parking: No more 5km fun runs to your desk (unless you want to). 

Like what you see? 

If you meet the above you are an Extraordinary Mind. Apply today!!

Mr D is an Equal Opportunity Employer. Applicants from previously disadvantaged groups and people with disabilities will be given preference

Mr D, a division of the Takealot Group, is looking for a highly talented Paid Media Manager to join our team in Cape Town.

We are a young, dynamic, hyper growth company looking for smart, creative, hard-working people with integrity to join us! 

Think you’ve been challenged before? Think again!

• Scale: Show the millions of Mr D customers what you can do 
• Learn: We work with the best of the best, and then some. 
• Grow: Expand your career in the fast-growing Takealot Group: Mr D, Takealot.com and TFS. We like to promote from within: Here’s your chance.

Purpose:
The role focuses on delivering impactful advertising campaigns that drive in-app traffic, user acquisition, customer retention, and revenue growth across key verticals, including restaurants, food, groceries, and retailers.

The position reports to the Head of Paid Media of Mr D.

Your responsibilities will include:

• Campaign Strategy & Execution 

  • Develop and execute paid media strategies across multiple platforms, including but not limited to Google Ads, Meta (Facebook/Instagram), TikTok, Snapchat, and programmatic advertising. 
  • Plan and optimize campaigns for user acquisition and retention while managing budgets to hit key ROI and ROAS targets. 
  • Implement end-to-end campaign management: from concept and audience targeting to creatives and performance optimization.

• Data-Driven Optimization 

  • Continuously measure, analyze, and optimize campaign performance to improve engagement, conversions, and lifetime value (LTV). 
  • Leverage A/B testing frameworks to fine-tune ad creatives, copy, audiences, bidding strategies, and landing pages. 
  • Use analytics tools (e.g., Google Analytics, Looker, Tableau) to generate insights and actionable recommendations for campaigns.

• Collaboration and Operations 

  • Partner with creative teams to brief and develop high-impact ad creatives that align with brand and performance goals. 
  • Work closely with the Head of Paid Media to plan the quarterly budget allocation and track performance against targets. 
  • Liaise with growth, CRM, and product teams to ensure alignment on user experience and messaging consistency across touchpoints.

• Market Insights & Innovation 

  • Stay at the forefront of industry trends, emerging advertising platforms, and technologies to identify new growth opportunities. 
  • Benchmark campaigns against competitors and industry performance standards. 
  • Experiment with innovative ad formats and channels (e.g., CTV, native ads) to stay competitive in the dynamic app-based marketplace.

Skills, Knowledge & abilities: 

• • Strong knowledge of Paid media channels including Google Ads (Search, Display, Shopping & Youtube), META and TikTok
  • DV360 and SA360 experience (Beneficial)
  • Demonstrated knowledge of data analytics tools including Google Analytics and MMPs such as Adjust or Appsflyer
  • Certifications: Google Ads & Google Analytics (Required)
  • Understanding of ASO and SEO (beneficial)
  • Google Tag Manager experience(beneficial)
  • Advanced analytic and reporting skills required
  • Proficient in daily, weekly, and monthly reporting standards

Qualifications and Experience:

• • Bachelor's degree in Digital Marketing or Marketing or equivalent or Statistics, Mathematics or Computer Science.
  • Proven experience (3+ years) managing multi-channel paid media campaigns in an ecommerce or on-demand brand environment.
  • Strong proficiency in tools and platforms such as Google Ads, Meta Ads Manager, TikTok Ads, and programmatic platforms (e.g., DV360). 
  • Solid analytical skills and experience with tools like Google Analytics, Data Studio, or similar. 
  • Strong understanding of attribution models, customer lifetime value (CLV), and incremental lift measurement. 
  • Exceptional project management and organizational skills, with the ability to manage multiple campaigns simultaneously. 
  • Experience in budgeting, forecasting, and estimating campaign costs effectively. 
  • Previous experience in apps focused on delivery services or food, groceries, and retail verticals. 
  • Familiarity with customer segmentation and retargeting strategies tailored for marketplaces. 
  • Knowledge of SQL, Looker, or other data query tools is a plus. 
  • Exposure to affiliate/partner marketing and influencer collaborations.

Let’s talk about life @ Mr D

• The power is in your hands: We offer a market-related, Total Remuneration Package which allows full flexibility according to your needs. Go on, be the master of your own destiny.
• No doors: We aren’t fans of stuffy offices or siloed work environments. See someone you like? High five, collab and make something great.
• Online Learning: Share ideas and grow with global industry leaders who are all just a Slack message away. Love to learn? Up-skill with free access to courses on Prosus Academy and more.
• Good times: Get to know the other extraordinary minds in the takealot group during regular social events and out-of-office activities (think hikes, think mini golf, think good times).
• Birthday leave: Cake Day all the way. Enjoy your day off - you deserve it. 
• Help when you need it most: Confidential counselling, legal support and financial guidance, for free, anytime, anywhere. 
• Free parking: No more 5km fun runs to your desk (unless you want to). 

Like what you see? 

If you meet the above you are an Extraordinary Mind. Apply today!!

Mr D is an Equal Opportunity Employer. Applicants from previously disadvantaged groups and people with disabilities will be given preference