Luno
Luno is the crypto investment app you can rely on, enabling you to buy, store and explore crypto securely. We’re committed to putting the power of cryptocurrency in everyone's hands sensibly and responsibly.Since 2013, we’ve helped millions of people around the world invest safely in crypto. We do this by cutting through the hype and supporting customers at every step of the way. All products and cryptocurrencies on our platform must first meet stringent legal, risk and technical security standards. We don’t do memecoins.Transparency is key for us. Luno stores all crypto on a 1:1 basis and we have rigorous processes in place so you can be confident your investment is secure. We’re available in more than 40 countries around the world and we work closely with respective regulators in all of these markets to be fully compliant, as we believe this is the best way to help everyone, everywhere, invest safely.
Pick a job to read the details
Tap any role on the left — its description and apply link will open here.
IT Support Specialist - Atlassian Administrator
Share this job
About us:
Luno is the crypto investment app you can rely on, enabling you to buy, store and explore crypto securely. We’re committed to putting the power of cryptocurrency in everyone's hands sensibly and responsibly.
Since 2013, we’ve helped millions of people around the world invest safely in crypto. We do this by cutting through the hype and supporting customers at every step of the way. All products and cryptocurrencies on our platform must first meet stringent legal, risk and technical security standards.
Transparency is key for us. Luno stores all crypto on a 1:1 basis and we have rigorous processes in place so you can be confident your investment is secure. We’re available in more than 40 countries around the world and we work closely with respective regulators in all of these markets to be fully compliant, as we believe this is the best way to help everyone, everywhere, invest safely.
The role in a nutshell:
We are looking for an experienced IT Support Professional with deep knowledge of all things Atlassian. You’re a Jira and Confluence specialist who is on track to becoming a true functional expert in the Atlassian ecosystem. You'll be the Atlassian expert—building projects, service desks, and keeping our tools running smoothly so our teams can work efficiently.
Beyond your Atlassian responsibilities, you’ll be a member of the IT Operations team, dealing with complex user issues, responding to support queries, and helping to automate our processes wherever possible. In this role, you will act as the "engine" behind our Atlassian platform, performing deep, hands-on specialist work within a supported structure. Your goal is to ensure our Jira and Confluence instances are high-performance tools that facilitate communication, security, and continuous improvement across the organization.
Your mission will be:
- Atlassian Platform Administration — Be the main point of contact for Jira Software, Jira Service Management, and Confluence. Handle complex configurations and help deliver our IT strategy.
- Workflow Design — Build and maintain custom workflows, issue types, and screens. Use validators, conditions, and post-functions to keep data accurate without making things harder for end users.
- Platform Health — Keep our Jira instance clean and fast. Regularly remove inactive users, archive old projects, and clean up unnecessary custom fields.
- Security & Access Management — Manage user roles, groups, and permission schemes to make sure people only have access to what they need—especially important in a regulated fintech environment.
- Troubleshooting & Documentation — Investigate and resolve complex issues, escalate to Atlassian support when needed, and write clear, helpful guides so users can solve common problems themselves.
- Stakeholder Communication — Work comfortably with both technical teams (developers, DevOps) and non-technical teams (Legal, Compliance, Marketing). Take business needs and turn them into practical system configurations.
- Dashboards & Projects — Build real-time dashboards for visibility and insight, and take an active role in IT projects from planning through to delivery.
- IT Support — Supporting our 600+ users, ensuring they have the tools and access they need to do their very best work.
A little about you:
- We require someone with a background in IT support. The ideal candidate will be equally comfortable handling general IT support tasks and tackling complex issues, such as deep-diving into a Jira permissions problem.
- 3+ years of hands-on Atlassian administration experience in an enterprise setting.
- Strong knowledge of the Atlassian app ecosystem, with a genuine interest in growing your expertise.
- Comfortable working with JQL (Jira Query Language).
- Excellent communication skills—you listen well, adapt your tone to your audience, and explain technical things clearly.
- A logical, methodical approach to troubleshooting and problem-solving.
Nice to Have
- Atlassian certifications: ACP-100 (Jira Admin) or ACP-600 (Project Administration).
- Experience with eazyBI and Jira Assets.
- Experience with Okta, Jamf, and Google Workspace.
- A background in a regulated industry where security and audit trails matter.
Life at Luno:
- Remote but reachable work policy gives you the freedom to choose between working from home or the office.
- Enjoy an Annual Inspiration Day in addition to your annual leave, which increases with your length of service, plus the option to buy or sell up to five days of leave.
- Improve body and mind, with excellent private medical insurance
- Access to Learnably and our additional learning platforms for your personal and professional development
- A collaborative, friendly work community, with regular social events and classes hosted by our Lunauts
- 6 months primary care-giver leave
- Paw-ternity leave for your furry friend
- 0 fees up to a certain amount with Luno from the day you start.*
*Offer only available on Luno Instant Buy, not Luno Exchange
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability statusAbout the Role
Ready to apply?
Apply to Luno
About us:
Luno is the crypto investment app you can rely on, enabling you to buy, store and explore crypto securely. We’re committed to putting the power of cryptocurrency in everyone's hands sensibly and responsibly.
Since 2013, we’ve helped millions of people around the world invest safely in crypto. We do this by cutting through the hype and supporting customers at every step of the way. All products and cryptocurrencies on our platform must first meet stringent legal, risk and technical security standards.
Transparency is key for us. Luno stores all crypto on a 1:1 basis and we have rigorous processes in place so you can be confident your investment is secure. We’re available in more than 40 countries around the world and we work closely with respective regulators in all of these markets to be fully compliant, as we believe this is the best way to help everyone, everywhere, invest safely.
The role in a nutshell:
We're building teams to help us succeed in our mission to upgrade the world to a better financial system. As an intermediate engineer, you’ll be joining a group of highly motivated software engineers who you’ll work collaboratively with across our pods.
As a fast-growing company with offices around the world, you’ll immediately see how your contributions directly impact both our internal users and client experience. Many of the problems we are solving result in trail blazing solutions which can’t be found on Stack Overflow; so we’re looking for engineers who flourish working in a complex domain.
Your mission will be:
- Build distributed microservices that are accessed by 10m customers from across the globe.
- Design, build and maintain advanced applications services.
- Collaborate with cross-functional teams to define, design, and ship new features.
- Write testable, maintainable code for robustness and reliability.
- Work on bug fixing and improving application performance.
- Write code that directly affects users, the company and the Bitcoin ecosystem.
A little about you:
- Background in computer science in areas such as algorithms, data structures, and software design.
- Proven experience leading development efforts and guiding engineering teams through end-to-end project delivery.
- Extensive programming experience in Backend based technologies. Go(lang) is preferable.
- A continuous improvement mindset.
- BSc/MSc/PhD in computer science or other technical discipline, or equivalent working experience.
- To be friendly, transparent, articulate and driven to succeed.
Don’t be put off if you don’t tick all of the boxes – they’re a guide based on what we’d love to see
What stack we work on:
- Kotlin, Swift & Angular
- Go(lang), gRPC
- Kubernetes (EKS), Docker
- CloudFlare, CloudFront, nginx
- MySQL (RDS), Redis (ElastiCache), etc
- Prometheus, Grafana, CloudWatch, Jenkins
Life at Luno:
- Remote but reachable work policy gives you the freedom to choose between working from home or the office.
- Plus the option to buy and sell up to 5 days leave
- Improve body and mind, with excellent private medical insurance
- Access to Learnably and our additional learning platforms for your personal and professional development
- 6 months primary care-giver leave
- Paw-ternity leave for your furry friend
- Annual Inspiration Day in addition to your annual leave which increases based on your length of service!
- A collaborative, friendly work community, with regular social events and virtual cooking, dancing, drawing and house planting classes hosted by our Lunauts
- 0 fees up to a certain amount with Luno from the day you start.*
*Offer only available on Luno Instant Buy, not Luno Exchange
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
Ready to apply?
Apply to Luno
About us:
Luno is the crypto investment app you can rely on, enabling you to buy, store and explore crypto securely. We’re committed to putting the power of cryptocurrency in everyone's hands sensibly and responsibly.
Since 2013, we’ve helped millions of people around the world invest safely in crypto. We do this by cutting through the hype and supporting customers at every step of the way. All products and cryptocurrencies on our platform must first meet stringent legal, risk and technical security standards.
Transparency is key for us. Luno stores all crypto on a 1:1 basis and we have rigorous processes in place so you can be confident your investment is secure. We’re available in more than 40 countries around the world and we work closely with respective regulators in all of these markets to be fully compliant, as we believe this is the best way to help everyone, everywhere, invest safely.
About the team:
The Platform SRE team at Luno owns the full infrastructure stack - from Kubernetes and AWS through to CI/CD, observability, networking, and developer tooling. We work with high autonomy, balancing business initiatives, platform improvements, and the reliability work that keeps a global financial platform running. We build for the future and enable developers to deliver now. We are spread across the world and operate in a remote-first environment, where collaboration and communication is crucial day-to-day.
The role in a nutshell:
As a Staff SRE at Luno, you are providing technical expertise and oversight for reliability and scalability across our cloud estate. Joining a high-impact team, you will help shape the future of our platform while partnering with teams throughout the engineering organisation to scale reliability and accelerate delivery.
You’ll help manage multi-region Kubernetes and AWS at scale within a regulated financial environment - where uptime is critical. Beyond solving complex problems, you’ll define the technical roadmap, prioritize high-impact initiatives, and lead their execution.
Your mission will be:
- Owning and driving large-scale platform initiatives from problem definition through to delivery - setting technical direction, aligning stakeholders, and seeing projects through
- Shaping how the Platform team builds and operates: from architectural standards to how we respond when things go wrong.
- Building and scaling infrastructure and CI/CD processes on the Luno platform by applying and enforcing Infrastructure as Code.
- Apply security first principles when building - ensuring compliance with various security and legal audits that we apply for and encounter in the crypto industry.
- Contributing to the team's long-term roadmap while staying hands-on - this is a role that requires both strategic thinking and the ability to go deep.
- Increasing AI adoption throughout the Platform team and engineering as whole, identifying opportunities to improve how we work and increase efficiency.
A little about you:
- You're energised by hard infrastructure problems and take pride in solving them properly, not just quickly
- You’re comfortable influencing team decisions without direct ownership, using data, clear reasoning and pragmatic choices.
- You're comfortable with ambiguity and are able to bring structure to it through research and requirements.
- You communicate clearly and directly with both technical and non-technical stakeholders - recognizing that written context is just as important as the work itself.
- You’re curious by nature and motivated to keep learning as tools, techniques and the platform landscape evolves.
- You have an active interest in AI tooling and emergent technologies.
The ideal Lunaut will have:
- Deep, hands-on experience in a Site Reliability, Platform, DevOps, or Infrastructure engineering role.
- Strong AWS knowledge, with experience architecting and operating multi-account, multi-region environments.
- Production-grade Kubernetes experience: building, running and scaling clusters with strict uptime requirements.
- Extensive experience with observability and monitoring tooling to support live services.
- Experience partnering with cross-functional teams to scope, design and implement business-lead projects.
- Demonstrable experience in managing large infrastructure projects using Terraform
- Experience leveraging AI tools to increase team productivity - from infrastructure automation, to improving operational workflows.
Life at Luno:
- Remote but reachable work policy gives you the freedom to choose between working from home or the office.
- Plus the option to buy and sell up to 5 days leave
- Improve body and mind, with excellent private medical insurance
- Access to Learnably and our additional learning platforms for your personal and professional development
- 6 months primary care-giver leave
- Paw-ternity leave for your furry friend
- Annual Inspiration Day in addition to your annual leave which increases based on your length of service!
- A collaborative, friendly work community, with regular social events and virtual cooking, dancing, drawing and house planting classes hosted by our Lunauts
- 0 fees up to a certain amount with Luno from the day you start.*
*Offer only available on Luno Instant Buy, not Luno Exchange
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
Ready to apply?
Apply to Luno
About us:
Luno is the crypto investment app you can rely on, enabling you to buy, store and explore crypto securely. We’re committed to putting the power of cryptocurrency in everyone's hands sensibly and responsibly.
Since 2013, we’ve helped millions of people around the world invest safely in crypto. We do this by cutting through the hype and supporting customers at every step of the way. All products and cryptocurrencies on our platform must first meet stringent legal, risk and technical security standards.
Transparency is key for us. Luno stores all crypto on a 1:1 basis and we have rigorous processes in place so you can be confident your investment is secure. We’re available in more than 40 countries around the world and we work closely with respective regulators in all of these markets to be fully compliant, as we believe this is the best way to help everyone, everywhere, invest safely.
The role in a nutshell:
As a Quantitative Software Engineer (Quant Dev) at Luno, you will design, build, and operate the high-performance systems and mathematical models that underpin our trading, pricing, and market-making capabilities.
You will sit at the intersection of quantitative research and production engineering, translating quantitative ideas, models, and strategies into robust, low-latency, production-grade systems that operate reliably in a 24/7 global market. Your work will directly impact liquidity, pricing quality, risk management, and customer outcomes.
Your mission will be:
Quantitative Strategy Engineering
- Partner closely with quantitative researchers to implement, optimise, and productionise trading and pricing models.
- Translate mathematical models, research prototypes, and proofs-of-concept into scalable, reliable production systems.
- Validate assumptions, edge cases, and numerical stability when moving models from research to live environments.
Trading & Market Systems
- Build and evolve market-making, pricing, and execution logic across crypto markets.
- Develop automated internal transfer, rebalancing, and hedging mechanisms.
- Configuration: Add and refine console parameters to optimise for volume, spread, profit, or rebalancing.
Performance, Quality & Risk
- Profile, benchmark, and optimise code paths critical to trading performance.
- Implement regression testing, simulation, and backtesting frameworks to ensure correctness and risk controls.
- Ensure strategies and systems meet governance, auditability, and compliance requirements.
Ownership & Delivery
- Own initiatives end-to-end: design, implementation, testing, deployment, and monitoring.
- Align technical delivery with OKRs and broader Treasury / Trading objectives.
- Work closely with Product and Engineering Managers to shape realistic priorities and timelines.
Collaboration & Coaching
- Act as a bridge between quantitative research and engineering teams.
- Mentor engineers on quantitative systems, numerical correctness, and best practices in trading system design.
- Contribute to raising the overall bar for engineering excellence within the team.
A little about you
Experience
- Proven experience as a software engineer, with exposure to or strong interest in quantitative finance, trading systems, or financial infrastructure.
- Experience working with trading models, pricing systems, or data-driven decision engines is a strong advantage.
Technical Strength
- Strong programming skills, particularly in Python, with solid foundations in data structures, algorithms, and system design.
- Experience writing production-grade, performance-sensitive systems.
- Familiarity with numerical computing, modelling, or statistical techniques is beneficial.
Quantitative Mindset
- Comfortable working with mathematical models and translating them into software.
- Able to reason about trade-offs between model sophistication, performance, and operational risk.
Don’t be put off if you don’t tick all of the boxes – they’re a guide based on what we’d love to see
What stack we work on:
- Kotlin, Swift & Angular
- Go(lang), gRPC
- Kubernetes (EKS), Docker
- CloudFlare, CloudFront, nginx
- MySQL (RDS), Redis (ElastiCache), etc
- Prometheus, Grafana, CloudWatch, Jenkins
Life at Luno:
- Remote but reachable work policy gives you the freedom to choose between working from home or the office.
- Plus the option to buy and sell up to 5 days leave
- Improve body and mind, with excellent private medical insurance
- Access to Learnably and our additional learning platforms for your personal and professional development
- 6 months primary care-giver leave
- Paw-ternity leave for your furry friend
- Annual Inspiration Day in addition to your annual leave which increases based on your length of service!
- A collaborative, friendly work community, with regular social events.
- 0 fees up to a certain amount with Luno from the day you start.*
*Offer only available on Luno Instant Buy, not Luno Exchange
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
#LI-DNI
Ready to apply?
Apply to Luno
About us:
Luno is the crypto investment app you can rely on, enabling you to buy, store and explore crypto securely. We’re committed to putting the power of cryptocurrency in everyone's hands sensibly and responsibly.
Since 2013, we’ve helped millions of people around the world invest safely in crypto. We do this by cutting through the hype and supporting customers at every step of the way. All products and cryptocurrencies on our platform must first meet stringent legal, risk and technical security standards.
Transparency is key for us. Luno stores all crypto on a 1:1 basis and we have rigorous processes in place so you can be confident your investment is secure. We’re available in more than 40 countries around the world and we work closely with respective regulators in all of these markets to be fully compliant, as we believe this is the best way to help everyone, everywhere, invest safely.
The role in a nutshell:
As a Lead Java Engineer at Luno, you’ll be at the core of our financial exchange transformation, through migrating and modernising our architecture to deliver resilient, high-performance trading systems. You’ll help design the backbone of our global exchange infrastructure, ensuring it scales reliably for millions of customers worldwide. Join us and make a tangible impact on building a new global financial system.
Your mission will be:
- Architecture Migration: Lead the design and implementation of core exchange services as we migrate legacy components into a modern, modular Java-based architecture.
- System Optimisation: Analyse and optimise matching engine, order routing, and settlement workflows for latency, throughput, and fault tolerance.
- Scalable Design: Contribute to a globally distributed, high-availability trading platform with a strong focus on resilience, monitoring, and observability.
- Collaborative Delivery: Work closely with product managers, architects, and fellow engineers to ensure features are delivered on time and aligned with business and compliance needs.
- Technical Leadership: Guide design patterns, performance tuning, and best practices in large-scale system development.
- Code Quality & Governance: Maintain high-quality code standards with strong test coverage, documentation, and adherence to regulatory and operational controls.
- Continuous Improvement: Identify opportunities to improve system reliability, reduce technical debt, and streamline deployment pipelines.
- Mentorship: Coach and mentor engineers across the team, with a focus on scalable Java development and financial systems design.
A little about you:
- Proven Seniority: Proven experience as a senior or lead-level software engineer, with deep expertise in large-scale, distributed Java systems—ideally within financial markets, trading, or exchange infrastructure.
- Java Expertise: Strong proficiency with Java, JVM internals, concurrency, performance tuning, and frameworks such as Spring Boot. Experience with event-driven systems (Kafka, RabbitMQ, etc.) is highly valuable.
- Financial Systems Understanding: A solid understanding of trading and exchange systems (order books, matching engines, risk management, or settlement workflows).
- Computer Science Fundamentals: Strong foundations in algorithms, data structures, networking, and global-scale system design.
- Architecture & Technical Change: A track record of driving architectural change, including re-platforming or migrating legacy systems to modern, scalable architectures.
- Leadership & Collaboration: Strong collaboration, leadership, and mentoring skills, with proven ability to guide teams through complex system migrations.
- Customer & Compliance Focus: Ability to balance technical design with reliability, compliance, and operational governance in a regulated financial environment
Don’t be put off if you don’t tick all of the boxes – they’re a guide based on what we’d love to see
Life at Luno:
- Remote but reachable work policy gives you the freedom to choose between working from home or the office.
- Plus the option to buy and sell up to 5 days leave
- Improve body and mind, with excellent private medical insurance
- Enjoy peace of mind with Luno's comprehensive retirement fund and essential risk benefits.
- Access to Learnably and our additional learning platforms for your personal and professional development
- 6 months primary care-giver leave
- Paw-ternity leave for your furry friend
- Annual Inspiration Day in addition to your annual leave which increases based on your length of service!
- A collaborative, friendly work community, with regular social events.
- 0 fees up to a certain amount with Luno from the day you start.*
*Offer only available on Luno Instant Buy, not Luno Exchange
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
#LI-DNI
Ready to apply?
Apply to Luno
About us:
Luno is the crypto investment app you can rely on, enabling you to buy, store and explore crypto securely. We’re committed to putting the power of cryptocurrency in everyone's hands sensibly and responsibly.
Since 2013, we’ve helped millions of people around the world invest safely in crypto. We do this by cutting through the hype and supporting customers at every step of the way. All products and cryptocurrencies on our platform must first meet stringent legal, risk and technical security standards.
Transparency is key for us. Luno stores all crypto on a 1:1 basis and we have rigorous processes in place so you can be confident your investment is secure. We’re available in more than 40 countries around the world and we work closely with respective regulators in all of these markets to be fully compliant, as we believe this is the best way to help everyone, everywhere, invest safely.
The role in a nutshell:
We're building teams to help us succeed in our mission to upgrade the world to a better financial system. As an Backend Engineer, you’ll be joining a group of highly motivated software engineers who you’ll work collaboratively with across our pods.
As a fast-growing company with offices around the world, you’ll immediately see how your contributions directly impact both our internal users and client experience. Many of the problems we are solving result in trail blazing solutions which can’t be found on Stack Overflow; so we’re looking for engineers who flourish working in a complex domain.
Your mission will be:
- Build distributed microservices that are accessed by 10m customers from across the globe.
- Design, build and maintain advanced applications services.
- Collaborate with cross-functional teams to define, design, and ship new features.
- Write testable, maintainable code for robustness and reliability.
- Work on bug fixing and improving application performance.
- Write code that directly affects users, the company and the Crypto ecosystem.
A little about you:
- A proven background in computer science in areas such as algorithms, data structures, and software design.
- Previous experience working within Crypto or Blockchain based technologies.
- Extensive programming experience in Backend based technologies. Go(lang) is preferable.
- A continuous improvement mindset.
- BSc/MSc/PhD in computer science or other technical discipline, or equivalent working experience.
- To be friendly, transparent, articulate and driven to succeed.
Don’t be put off if you don’t tick all of the boxes – they’re a guide based on what we’d love to see
What stack we work on:
- Kotlin, Swift & Angular
- Go(lang), gRPC
- Kubernetes (EKS), Docker
- CloudFlare, CloudFront, nginx
- MySQL (RDS), Redis (ElastiCache), etc
- Prometheus, Grafana, CloudWatch, Jenkins
Life at Luno:
- Remote but reachable work policy gives you the freedom to choose between working from home or the office.
- Plus the option to buy and sell up to 5 days leave
- Improve body and mind, with excellent private medical insurance
- Access to Learnably and our additional learning platforms for your personal and professional development
- 6 months primary care-giver leave
- Paw-ternity leave for your furry friend
- Annual Inspiration Day in addition to your annual leave which increases based on your length of service!
- A collaborative, friendly work community, with regular social events and virtual cooking, dancing, drawing and house planting classes hosted by our Lunauts
- Free lunch and snacks
- 0 fees up to a certain amount with Luno from the day you start.*
*Offer only available on Luno Instant Buy, not Luno Exchange
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
Ready to apply?
Apply to Luno