Senior Director, Food Safety

Newark NJ, Dallas TX, Phoenix AZ, or Toronto ON

We are seeking an experienced Senior Director of Food Safety and Quality to lead our comprehensive food safety and quality assurance programs. This senior position will oversee all aspects of food safety, quality control, and risk management in our meal kit operations across North America. The ideal candidate will have extensive experience in the food industry, strong leadership capabilities, and deep expertise in food safety regulations and quality management systems

You will...

• Develop and implement comprehensive food safety and quality strategies aligned with company objectives
• Lead cross-functional teams to ensure integration of quality and safety standards throughout all operations
• Lead the food safety teams at up to 10 HF sites across the continent.  
• Manage working relationships with local, regional and national regulators, industry organizations, and key stakeholders          
• Drive continuous improvement initiatives to enhance food safety culture and operational excellence

Additionally You will… 

• Ensure unwavering compliance with USDA, FDA, GFSI, and all relevant food safety regulations, standards, audits, and certifications.
• Direct the development, implementation, and maintenance of HACCP plans, prerequisite programs, and the comprehensive food safety management system.
• Proactively conduct risk assessments and execute effective, appropriate control measures.
• Maintain expert-level knowledge of evolving regulations and drive the adoption of industry best practices.
• Oversee quality control laboratory operations, testing protocols, and analytical methods.
• Define and enforce quality specifications, standards, and robust performance metrics.
• Lead the implementation and management of the Corrective and Preventive Action (CAPA) system.
• Manage and lead swift product recalls and critical crisis response procedures when necessary.
• Establish key performance indicators (KPIs) and comprehensive reporting mechanisms.
• Ensure integrity of documentation control and record-keeping systems.
• Recruit, lead, and mentor a high-performing, technically expert food safety and quality organization.
• Build talent through strategic training, personalized coaching, and professional development programs.

• Champion a strong, visible culture of food safety awareness and accountability across the organization by significantly elevating the overall food safety knowledge and technical expertise of the team and wider organization.
• Serve as a primary cross-functional partner to Production, Logistics, Product Development, and other departments to embed safety and quality across the value chain.
• Drive the implementation of new technologies and digital solutions for advanced quality management.
• Lead process optimization initiatives to enhance operational efficiency while upholding the highest safety standards.

You Are… 

• Trusted Partner & Adviser: you're able to cultivate collaborative partnerships with others inside or outside the organization who can provide information, assistance, and support
• Bold: you are a true entrepreneurial spirit and not afraid to take calculated risks to disrupt the status quo; you're a visionary leader that listens to your team and values their ideas
• Action Oriented: you’re able to prioritize organizational objectives, problem solve and quickly action solutions that improve the quality of our products 
• Strategic: you’re a critical thinker who uses logic and data to identify alternatives, evaluate, and present approaches to solve complex problems while thinking in terms of contingency plans
• Customer-obsessed: you understand the importance of customer experience and are able to achieve excellence in delivering the planned customer outcomes with the highest level of quality and customer experience
• Results-oriented: recognizes and resolves situations that are ambiguous or challenging, focus effort on meeting or exceeding goals, and pave the way for efficiency

At a minimum, you have...

• Bachelor’s Degree (Masters preferred) in Food Science, Microbiology, Supply Chain, or related
• 15+ years of experience in Food Safety, Quality, Supply Chain, or Food Manufacturing
• Well-versed in quality systems, food safety regulations, HACCP, GFSI, GMPs
• Strong understanding of food microbiology, chemistry, and processing technologies
• Experience leading multifunctional teams, managing organizational change and strong people development skills
• Superior analytical skills and operational modeling capabilities
• Demonstrated ability and hunger to deliver impact
• Ability to travel up to 50% of the time

You’ll get…

• Competitive hourly rate, 401K company match that vests immediately upon participation, & team bonus opportunities
• Generous PTO and flexible attendance policy 
• Comprehensive health and wellness benefits with options at $0 monthly, effective first day of employment
• Up to 85% discount on subscriptions to HelloFresh meal plans (HelloFresh, Green Chef, Everyplate, and Factor_)   
• Access to Employee Resource Groups that are open to all employees, including those pertaining to BIPOC, women, veterans, parents, and LGBTQ+
• Inclusive, collaborative, and dynamic work environment within a fast-paced, mission-driven company that is disrupting the traditional food supply chain

This job description is intended to provide a general overview of the responsibilities. However, the Company reserves the right to adjust, modify, or reassign work tasks and responsibilities as needed to meet changing business needs, operational requirements, or other factors.

About the Role

We are looking for a full-time Food Safety and Quality Assurance (FSQA) Manager at our Distribution Centres. Reporting to the Sr. Manager, FSQA, you will lead the practice of maintaining the highest level of food safety and quality of our products while working in close collaboration with the DC Operations team as well as cross functional stakeholders. This role will be based on-site.

What you will be doing:

• Manage & lead FSQA Team (2 Supervisors, 1 Compliance Coordinator, and group hourly FSQA Technicians and Quality Control Associates) including hiring and performance management.
• Provide FSQA team members site operation leads with necessary training, tools, and direction on food safety and quality issues.
• Work in close collaboration with colleagues in Procurement, Production and FSQA across the country to ensure smooth operation of weekly fulfillment and delivery.
• Be at the forefront of monitoring and tracking KPIs for trends, themes, and opportunities for improvement and implement pragmatic solutions.
• Perform root cause analyses surrounding non-compliances, process deviations and customer complaints to determine corrective actions and preventive measures to be taken.
• Prepare HelloFresh for third-party audits and regulatory inspections and act as point of contact for CFIA and local regulatory inspectors.
• Ensure compliance to all FSQA protocols, including internal, regulatory and 3rd party standards across distribution centers and suppliers.
• Lead and support local, national and global strategic FSQA initiatives, driving continuous improvement initiatives at all levels, including upstream with approved suppliers.

The above list of job duties is not exclusive or exhaustive and the candidate will be required to undertake such tasks as may reasonably be expected within the scope of the role.

At a minimum, you have: 

• Post-secondary education in Biological or Food Sciences, or equivalent work experience (at least 4 years) in a similar role within food manufacturing, assembly, or distribution.
• Strong knowledge of federal and local government regulations with strong familiarity of the SFCA/R highly regarded.
• In depth knowledge of food safety systems and HACCP principles and experience implementing and maintaining HACCP plans.
• Background in food microbiology is a major asset.
• Data driven approach towards problem solving.
• Internal and external audit experience (CFIA, BRC, SQF).
• Excellent organizational and time management skills.
• Strong leadership, interpersonal and communication skills
• Energetic, enthusiastic, committed with a can-do flexible attitude.
• Embrace change, challenge and work in an autonomous way.
• Strong passion for food is a must! 

What you’ll get in return:

• Competitive salary and health benefits
• 75% discount on HelloFresh or Chefs Plate weekly box subscription
• High impact work to help feed thousands of families in Canada
• Opportunity to learn and grow
• Work with a hard-working and supportive team

Working Conditions:

It’s no surprise that as a food company, we use many ingredients that may be considered common allergens (i.e. peanuts, tree nuts, milk, etc.). Whether this role is based out of our headquarters or one of our distribution centers, it is possible that you may be exposed to such allergens in this role. If you have any concerns with being exposed to any particular food ingredients, including meat, please disclose this during the hiring process.

If this sounds like you, please click the "Apply Now" button. If this role doesn't quite match what you're looking for, but you'd like to know more about joining the HelloFresh team, please visit our Jobs page to view our other vacancies. We'd love to hear from you!

HelloFresh Canada uses AI-integrated technology to help us process and evaluate applications more efficiently. This includes tools that screen and assess candidate qualifications based on the requirements for this role. While these tools assist our workflow, all final selection decisions are made by our hiring team.

This is a posting for an existing vacancy. We are actively seeking to fill this position.

#JD1003

The Opportunity:

We are seeking an Account Executive with experience in end to end supply chain solutions and fulfillment to build and maintain a healthy book of business. You'll be part of a high-performing team where you’ll focus on building up Flexport’s brand while solving customer problems with tech-enabled supply chain and fulfillment solutions. A normal day might include leading a discovery call with a prospect to uncover more about their supply chain processes, project managing the complexities of a global supply chain, reviewing a customer’s growth strategy with their Flexport Operations Team, jumping on a plane and travel with a prospective client to tour a Flexport warehouse, or sharing your best practices with the broader sales team in a peer learning session.

You will

• Build your book of business by closing net-new customers and/or cross-selling and upselling existing customers that contribute to Flexport's overall revenue goals
• Uncover and connect with ideal clients through a combination of self-prospecting and collaboration with our SDR team
• Consult with new clients to understand their supply chain needs
• Create a value-add solution, demonstrating Flexport’s capabilities through remote and in-person meetings
• Lead Monthly and Quarterly Business Meetings with existing clients, helping them to effectively plan for upcoming business
• Navigate, bundle, and sell Flexport's suite of products across the supply chain/shipment lifecycle
• Work closely with the all internal teams (Operations, Ocean, Air, Trucking, Customs, etc) to drive a best in class customer experience 
• Lead the customer onboarding process by leveraging internal resources and teams

You should have

• 5+ years of experience in freight forwarding, logistics, or supply chain industries
• At least 2 years’ experience in a full cycle (prospecting to closing), quota carrying sales role
• An obsession with client happiness. You succeed when they succeed
• Competitive and creative drive to win over customers and think outside the box to get a deal done
• Demonstrated ability to run a structured sales process
• Proven success building and maintaining long term commercial relationships
• A naturally curious and inquisitive approach to client discovery
• Excellent communication, interpersonal, and organizational skills, with the ability to connect in both virtual and face-to-face environments
• Ability to learn fast, strong work ethic, and a burning desire to grow into a top 5% sales executive in the country

#li-onsite

The Staff Full Stack Engineer Opportunity

The Access Management group drives billions of authentications every month. The group builds and supports single sign-on, strong authentication, provisioning, and threat protection technologies. Our Access Management service runs in the cloud on a secure, reliable, extensively audited platform with 99.99% availability.

We are looking for an experienced and highly technical full stack software engineer to join the Federated Authentication Platform team. Operating under the larger Access Management group, this team is responsible for building out the authentication pipeline for the Okta Identity Engine leveraging security standards, this platform provides the core orchestration building blocks to create a world class authentication experience.  We are looking for smart, innovative and passionate engineers to join the team.

What you’ll be doing 

• Design, implement, review and troubleshoot highly scalable backend services and APIs.
• Develop and maintain engaging and responsive user interfaces using modern web frameworks.
• Analyze/Refine Requirements with Product Management, bridging the gap between user needs and technical implementation.
• Work with engineering management to scope and plan engineering efforts across the full stack.
• Collaborate with QA, Product Management, Technical Support, Documentation and UX team

What you’ll bring to the role

• 8+ years of experience building and deploying scalable, reliable, mission-critical software, spanning both frontend and backend development.
• Proficiency with at least one Object-Oriented Backend Language (e.g., Java, C#, Python, Go) and modern JavaScript/TypeScript.
• Experience with a modern frontend framework (e.g., React, Angular, Vue.js).
• Strong understanding of RESTful API design and interaction.
• Experience working with a system of scale

And extra credit if you have experience in any of the following! 

• Experience with server-side technologies including caching, asynchronous processing, and multi-threading.
• Experience in TDD or BDD methodologies.
• Knowledge of Identity and Access Management protocols and technologies: OAuth, OpenID Connect, SAML, Federation, SSO, etc.
• Experience with cloud platforms (e.g., AWS, Azure, GCP).

(P5928_3355117)

#LI-Hybrid 

#BB-1

SUMMARY

If residing within commutable distance to one of our offices, a hybrid schedule would be required (3 days in office, 2 days work from home).

The Team Captain is responsible for reviewing, researching, and completing complex change requests to supplier accounts. In addition to core analyst responsibilities, this role provides day-to-day leadership, guidance, and support to peers, serving as a point of escalation and subject-matter expert. The Team Captain ensures regulatory accuracy, proper documentation, alignment with client and internal requirements, and consistently delivers world-class service to suppliers and customers.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Review, analyze, and action complex account change requests ensuring accuracy, completeness, and compliance with company and client requirements.
• Communicate account change requirements and outcomes with internal departments including Customer Support, Sales and Registration, Billing, Insurance, HSE, and Client Support.
• Work directly with suppliers via phone and email to obtain accurate, name-sensitive, and legally valid documentation.
• Upload, organize, and maintain documentation related to account changes received electronically.
• Audit OSHA records related to company sales, mergers, or acquisitions and ensure proper updates during USA Annual Updates.
• Maintain extensive knowledge of client-specific requirements including Insurance, OSHA, MSHA, Safety Manuals, and regulatory documentation.
• Conduct global entity research and verification using international registries, government databases, and publicly available corporate information sources.
• Evaluate contextual factors such as company structure, operations, geographic region, and historical activity to assess exception eligibility.
• Identify nuanced scenarios requiring tailored solutions and present recommendations to leadership.

LEADERSHIP RESPONSIBILITIES:

• Serve as a day-to-day point of contact and escalation resource for Account Changes Analysts.
• Provide peer coaching, guidance, and knowledge-sharing to support individual and team performance.
• Assist with onboarding and training of new team members, reinforcing processes, quality standards, and best practices.
• Support quality assurance efforts by reviewing work, identifying trends, and recommending process improvements.
• Model professionalism, accountability, and customer-focused behaviors aligned with Avetta values.
• Partner with leadership to communicate updates, clarify expectations, and support change initiatives.
• Help foster a collaborative, inclusive, and high-performing team environment.
• Provide Avetta customers and suppliers with world-class service through professional, accurate, and timely communication.

IDEAL EXPERIENCE, EDUCATION, and TRAINING:

• Clear and diplomatic verbal and written communication skills in English.
• Above-average understanding of cross-functional interactions between Customer Support, Sales and Registration, Billing, Insurance, HSE, and Client Support.
• Superior understanding of Avetta Connect and supplier account processes.
• Ability to navigate and utilize Salesforce effectively.
• Strong understanding of OSHA recordkeeping regulations and ability to locate and interpret relevant guidance.
• Ability to calculate OSHA-related statistics accurately.
• Demonstrated ability to research companies, incidents, and regulatory records across global regions including the USA, UK, and Australia.
• Proven ability to lead by influence, support peers, and balance individual contribution with team leadership.

About the Role

As Creative Director for one of the largest automotive companies in the world, you will work with the GCD and ECD on the evolution of all creative and marketing expressions for the brands and sub-brands. You will be collaborating with a team of creative practitioners that develop work for broadcast, print, digital, experiential engagements, asset production, and future innovation opportunities, working in both traditional and non-traditional mediums. In practice, this means steering the team towards excellence while also actively participating in hands-on creative development and production. This pivotal position requires you to navigate multiple responsibilities, serving as both creator and supervisor simultaneously. You have exceptionally high standards in your work, elevating craft and inspiring impact in your team and their skills. You bring a progressive creative instinct and bold vision to the work and you know how to nurture teams and talent to do the best work of their careers. You will always be across multiple projects.

Also pivotal to your success in this role is having a strong partnership with the other discipline leads and contributing to an environment of teamwork and mutual understanding. You will need to work collaboratively and inclusively across brand, strategy, product, content and integrated marketing teams through a variety of opportunities while also supporting your ever-growing creative team. Of equal importance is your influencing prowess with clients while being humble and adaptable. 

Key Responsibilities

• Creative Leadership and Accountability: 
• Partner with the Group Creative Director and other Creative Directors in elevating creative expression of the client brand to new levels of creative excellence.
• Provide creative direction and inspiration to projects and teams. Guide the conceptual and aesthetic direction of campaigns, experiential or design projects. 
• Provide input into the allocation of creative resources and talent to ensure optimal team performance and project success.
• Encourage accountability across your creative teams through stellar management, building strong morale and cultivating a positive creative environment.
• Active contributor for ideation on all projects and pitches for our key client brands.

Client Interaction and Building Trust: 

• Work closely with senior and day-to-day clients to understand their vision and objectives. 
• Present creative concepts and ideas persuasively. Foster strong relationships with clients, ensuring their needs are met and expectations exceeded.

Client Strategy and Business Growth: 

• Work closely with senior business leaders to shape growth strategies for creative services and team up with cross-functional teams to tackle client goals, challenges, and opportunities.
• Maintain and manage positive client relationships, serving as a reliable creative ally, and guaranteeing client satisfaction and retention.
• Collaborate with clients to devise creative strategies and solutions that align with their business objectives and catalyze results.

Innovation and Creative Process: 

• Contribute to the creative process from concept ideation to production, ensuring high-quality, consistent, and innovative work. Critique all major deliverables, ensuring they meet our standards. Participates and presents work in Creative Leadership reviews of in-production work.
• Drive innovation and creativity, setting new industry standards and ensuring that the company's work is smart, creative, and innovative.
• Support and aid the GCD in the development of our creative practice, with a focus on evolving processes in our own ways of working and creation.
  
  

Quality Assurance: 

• Provide clear, focused, feedback to your creative teams regarding improvements that could be made to the work, the department and the agency.
• Oversee the creation of high-quality, impactful work, from campaigns to design to assets at scale to experiential work and more.
• Ensures that the work is best-in-class and award worthy.
  
  

Qualifications:

• 10+ years experience working for a wide range of clients and brands, with a background in art direction. Automotive experience is required.
• Extensive experience with production and post-production for automotive is required.
• Experience and interest in working with generative AI tools.
• A strong desire to build and nurture diverse teams and perspectives, empowering the voices that are both close and abroad. 
• You think way beyond traditional ad formats and budgets, with an exceptional creative background. 
• Ability to think clearly and contribute constructively to discussions and strategy during the entire creative process, from concept through production.
• Self-motivated, hard working, and works well in a fast-paced environment. 
• A people first mentality and experience in mentoring a best-in-class creative team.

Your Work Style:

• Highly creative and imaginative with a strong visual and design aesthetic.
• Collaborative approach to getting the work done.
• Strategic thinker with the ability to connect creative ideas with business objectives.
• Self-motivated, resilient and adaptable, able to thrive in a fast-paced and dynamic environment.
• Excellent problem-solving skills and attention to detail.

Working Conditions:

• The role may involve long hours and tight deadlines, requiring flexibility and a commitment to maintaining high standards under pressure. Collaboration with teams across different locations and time zones is frequently necessary. Some travel will be necessary.

At Monks, we believe in fostering an environment where a diversity of perspectives can thrive. We proactively work to design hiring processes that promote equity and inclusion while mitigating bias. We celebrate diversity and are committed to building a team that reflects the communities we serve. We welcome and encourage qualified applicants, from all backgrounds, who are excited to contribute to our mission.  

This role is subject to our Return to Office (RTO) policy. If you reside within a commutable distance of one of our office locations, you will be expected to work from the office a set number of days per week. The specific details, including the number of required office days, will be in accordance with the company’s then-current RTO policy, which is subject to change from time to time.

#LI-HYBRID

#LI-ZZ1

About the Role

At Monks, Senior Designers are the backbone of creative execution at scale. You bring equal parts craft, systems thinking, and creative ambition — translating brand vision into high-quality assets that perform across global campaigns, platforms, and moments. This is not just a production role. You'll operate confidently in the space between established brand guidelines and new creative territory, pushing boundaries while ensuring every deliverable meets the highest standard of quality.

You'll work at speed and at scale — owning asset delivery for high-velocity programs and setting the craft bar for the work that goes out the door.

Responsibilities

• Lead the design and delivery of high-volume, high-quality creative assets across global campaigns, maintaining brand consistency at every touchpoint
• Champion brand integrity across regions — ensuring visual systems, style guides, and design standards are applied with precision and intent
• Operate confidently in the "gray space" — blending established brand guidelines with fresh creative thinking to find new ways of expressing the brand
• Develop, maintain, and evolve style guides and design systems built for scale, ensuring assets are consistent, adaptable, and platform-ready
• Own quality assurance across deliverables — serving as the final reviewer before work reaches senior stakeholder or client review
• Guide and supervise a team of production designers, providing clear creative direction, feedback, and support to ensure efficient, on-brand output
• Push the boundaries of what's possible within Figma — leveraging its full capabilities to create outstanding designs and invent smarter ways of working
• Collaborate with creative directors, strategists, producers, and technologists to deliver solutions that are both creatively strong and commercially effective
• Present and articulate design decisions clearly and confidently to internal teams and stakeholders
• Stay ahead of design trends, cultural moments, and emerging tools — bringing fresh references and creative energy to every project

About You

The essentials:

• 5+ years of experience as a Designer or Art Director in an agency or fast-paced creative environment
• A strong portfolio demonstrating exceptional craft, range, and the ability to work across brand, campaign, and digital experiences at scale
• Proven experience working on global campaigns with a deep understanding of design consistency, brand systems, and regional adaptation
• Expert-level proficiency in Figma — including design systems, component libraries, and collaborative workflows
• Strong command of Adobe Creative Suite (Photoshop, Illustrator, InDesign)
• Demonstrated experience in style guide development, asset production, and quality assurance across high-volume deliverables
• Experience leading or supervising production designers, with the ability to give clear, constructive creative direction
• A systems thinker who can design for scale without sacrificing craft or creative intent
• Comfortable with AI-powered design tools and emerging workflows that accelerate creative production
• Excellent written and verbal communication in English

Nice to Have

• Experience working on large-scale retail, tech, or e-commerce enterprise accounts
• Motion design skills and experience with animation or video asset production
• Familiarity with design for performance — understanding how creative decisions impact campaign effectiveness

At Monks, we believe in fostering an environment where a diversity of perspectives can thrive. We proactively work to design hiring processes that promote equity and inclusion while mitigating bias. We celebrate diversity and are committed to building a team that reflects the communities we serve. We welcome and encourage qualified applicants, from all backgrounds, who are excited to contribute to our mission.  

Monks is committed to ensuring equal access and participation for people with disabilities. We are committed to treating people with disabilities in a way that allows them to maintain their dignity and independence. We believe in integration, and we are committed to meeting the needs of people with disabilities in a timely manner. We will do so by removing and preventing barriers to accessibility and by meeting our accessibility requirements under local accessibility laws.

#LI-Hybrid

#LI-SDL1

We are hiring a Full Stack Developer to accelerate the growth and technical evolution of our marketing website, with a focus on building high-performance front-end experiences backed by stable, scalable WordPress logic. This role is responsible for executing complex initiatives across the entire stack—from custom PHP and plugin development to the integration of React-based components. You will ensure our site remains agile, performant, and reliable while adhering to strict CI/CD governance and security standards.

Your work will be central to expanding our team’s capacity to ship, test, and optimize. By bridging the gap between sophisticated UI requirements and backend CMS architecture, you will help move high-impact projects forward more quickly and provide the technical depth needed to solve multi-layered problems. You will play a key role in maintaining a clean, well-documented codebase that supports both rapid experimentation and long-term stability.

What You’ll Do

• Full-Stack Troubleshooting: Resolve complex bugs across the entire stack, providing root-cause analysis and sustainable fixes that align with site-wide standards.

• Hybrid WordPress Development: Build and maintain custom themes/plugins while integrating React-based components, ensuring a seamless bridge between PHP logic and modern JS frameworks.

• Optimization & Maintenance: Audit and refactor legacy code, optimize ACF structures, optimize database queries,  and streamline the WordPress admin experience to improve site performance and editor efficiency.

• CI/CD & Release Discipline: Work strictly within established GitHub-based workflows and Pantheon environments, maintaining high standards for code reviews, commit hygiene, and deployment integrity.

• Backend Support & Logic: Dig into custom plugins, PHP functions, and API integrations to ensure stability and logic consistency.

• Cross-Functional Collaboration: Partner with Senior leads to execute complex site initiatives, ensuring clean code and accurate data flow for business-critical optimizations.

The Experience You Bring

• 5+ Years of Professional Development: Proven experience in a mid-to-senior role working on high-traffic, enterprise-level WordPress websites.

• Advanced WordPress & PHP: Deep knowledge of the WordPress lifecycle, custom plugin development, and secure, efficient PHP coding practices.

• Javascript & React Proficiency: Strong experience with React is a requirement. You should be comfortable maintaining, debugging, and integrating React components into a PHP-driven architecture, including managing state, data flow, and performance.

• Modern JS & CSS: Mastery of ES6+, CSS/SCSS, and build tools (e.g., Vite, Webpack). You understand how to build for performance, accessibility (WCAG 2.1), and responsiveness.

• Data & CMS Architecture: Experience managing complex ACF (Advanced Custom Fields) structures and optimizing the "editor experience" within the CMS.

• Deployment Discipline: Experience working in a GitHub-driven CI/CD pipeline, branch-based development and managing multi-environment hosting (ideally Pantheon). Familiarity with Pantheon, GitHub Actions, and branch-based development. You understand that how you ship is just as important as what you ship.

• Clear Communication: Ability to document technical logic and contribute to team checklists to ensure consistent standards across the codebase.

Preferred Skills

• Experience building for A/B testing or personalization is highly preferred; you understand how front-end changes impact tracking and measurement.

• Experience with automated testing and quality assurance frameworks (e.g., visual regression, unit testing, or end-to-end testing) to ensure code reliability and catch regressions before they reach production.

• Ability to document custom logic and API flows clearly so the rest of the team can maintain your work.

• Knowledge of Core Web Vitals and experience using tools like New Relic or Query Monitor to identify bottlenecks.

Compensation

Boomi is committed to fair and equitable compensation practices. Base compensation for this position ranges from $106,000 - $133,000 CAD annually + applicable bonus. Final compensation will be determined by various factors including the candidate’s knowledge, skills, experience, and geographic location.

We are hiring a Web Production Coordinator to manage the daily execution of content updates, page builds, and site maintenance across our marketing website. This role is the primary driver for website agility, ensuring that stakeholder requests are handled with precision and speed. You will be responsible for the end-to-end publishing process—from building complex layouts using our WordPress component system to managing resource libraries and ensuring site-wide content integrity.

Your work will directly impact the responsiveness of our web team, ensuring that internal partners have a seamless experience getting content to market. You’ll be the expert on our CMS tools, maintaining a high standard for metadata, SEO best practices, and editor experience. This is an ideal role for someone who is highly organized, technically savvy within the WordPress ecosystem, and takes pride in delivering high-quality web updates with speed and precision.

What You’ll Do

• CMS Execution & Publishing: Act as the primary administrator for the WordPress CMS, executing daily updates, publishing new resources, and building out new landing pages using our established component library.

• Page Building & Layout: Utilize field-based editors and our internal design system to assemble high-quality, responsive web pages that adhere to brand guidelines and performance standards.

• Stakeholder Request Management: Field and prioritize incoming web requests from various departments, ensuring clear communication on timelines and successful execution of site updates.

• Quality Assurance & Content Integrity: Perform rigorous QA on all updates to ensure links, tracking parameters, and mobile responsiveness are functioning correctly before going live.

• Media & Resource Management: Manage our digital asset libraries, including optimizing images for the web, organizing PDF resources, and maintaining consistent naming conventions and metadata.

• CMS Optimization: Identify opportunities to improve the "editor experience" within WordPress, suggesting ways to make the admin interface more intuitive for the broader team.

The Experience You Bring

• 3+ Years of Web Production Experience: Proven track record in a high-volume content production role, ideally within an enterprise SaaS or agency environment.

• WordPress Proficiency: Deep comfort navigating the WordPress admin, specifically using custom component controls and field-based editors to build complex layouts, and managing various post types and taxonomies.

• Front-End Fundamentals: Functional knowledge of HTML and CSS to troubleshoot layout issues and make minor styling and in-line adjustments when necessary.

• Attention to Detail: An eagle eye for typos, broken links, and alignment issues; you take pride in the "finishing touches."

• Organization & Prioritization: Strong ability to field and execute diverse web requests from multiple stakeholders. You are skilled at prioritizing tasks in real-time to ensure rapid delivery without compromising on accuracy or quality.

• Digital Asset Knowledge: Understanding of web image formats (WebP, SVG), aspect ratios, and compression techniques to maintain site speed.

• Collaborative Mindset: Excellent communication skills with the ability to translate stakeholder needs into technical execution within the CMS.

Preferred Skills

• Solid understanding of on-page SEO principles, including managing metadata and header hierarchies. Experience with tools like Yoast is a plus.

• Experience managing URL redirects (e.g., Redirection plugin), identifying broken links, and ensuring proper canonicalization across various post types.

• Familiarity with Project Management tools (Asana) to track request workflows.

Compensation

Boomi is committed to fair and equitable compensation practices. Base compensation for this position ranges from $85,000 - $106,000 CAD annually + applicable bonus. Final compensation will be determined by various factors including the candidate’s knowledge, skills, experience, and geographic location.

This position is 100% remote anywhere in the US

Overview:

What you will do:

What we are looking for:

Overview:

What you will do:

What we are looking for:

Overview:

We are building the next generation of our SaaS platform, and we need someone to own the quality architecture that makes it all trustworthy. As a Principal Technology Architect - QA, you will design the systems, standards, and governance that raise the bar for quality across every product segment we ship.

We are an AI-first organization. You will put that into practice by bringing AI-driven testing, intelligent automation, and modern quality tooling into the way our teams work every day. This is a hands-on architecture role, not a policy desk. You will build test frameworks, design quality gates, set reliability targets, and create the shared infrastructure that teams actually adopt because it makes their lives easier.  You will work closely with engineering leadership to connect quality strategy to business outcomes. When you recommend a change, people across the org will listen, because your technical credibility and track record back it up.  You will also mentor engineers, shape how we hire for quality mindset, and help grow the next generation of technical leaders on our teams.  If you get excited about solving hard problems at scale, rethinking how quality works in a modern SaaS org, and leaving things better than you found them, we would love to talk.

What you will do:

• Set the quality architecture direction for the org: design quality gates, define reliability targets, and choose the testing infrastructure that all product segments build on.
• Build and maintain a governance model for quality practices so that standards, processes, and tooling are adopted consistently across engineering teams.
• Design and deliver scalable test automation frameworks that teams can adopt and extend to improve coverage, speed, and confidence in every release.
• Bring AI into quality engineering: evaluate and roll out AI-driven test generation, intelligent test selection, defect prediction, and automated monitoring.
• Own the performance and resilience strategy: set performance budgets, define monitoring standards, and create disaster recovery and incident response frameworks.
• Partner with product and engineering leaders to balance release velocity with system health, making sure teams can ship fast without cutting corners on quality.
• Evaluate and introduce new tools, patterns, and practices that keep our quality approach current as the platform and industry evolve.
• Mentor engineers across teams, raise the bar on how we hire for quality mindset, and contribute to engineering maturity across the organization.
• Represent Precisely externally as a thought leader in quality engineering through talks, writing, or industry engagement.

What we are looking for:

Required:

• Education: Bachelor’s or Master’s degree in Computer Science, Engineering, or a related field. Equivalent work experience is accepted in place of a degree. An advanced degree is a plus.
• Experience: 15+ years of progressive experience in software quality engineering, test architecture, or related technical leadership roles, with demonstrated org-wide architecture leadership
• Quality architecture: Deep expertise in test automation frameworks, CI/CD pipeline design, quality gate implementation, and testing strategies for large-scale SaaS platforms.
• AI: Hands-on experience applying AI to quality workflows (e.g. AI-driven test generation, intelligent test selection, or automated defect detection)
• Leadership: Track record of driving adoption of technical standards across multiple teams or product areas, including working with leaders who do not report to you
• Travel is required: Yes – Approximately 10%

AI Skills/Knowledge:

• Comfortable using generative AI tools (e.g. GitHub Copilot, Claude Code, or custom LLM integrations) to accelerate day-to-day quality workflows such as test generation, defect triage, and root-cause analysis.
• Able to critically evaluate AI-generated outputs and set guardrails so that AI-produced test artifacts meet reliability, security, and compliance standards.
• Experience evaluating and integrating AI-powered quality tools (e.g. autonomous testing platforms, AI-based test maintenance, predictive analytics for defect detection) into org-wide workflows.
• Open to continuously adopting new AI capabilities as they emerge and excited to shape how the org integrates them into quality practices.

Preferred Skills:

• Experience defining and scaling quality practices across multiple product segments in a large SaaS or cloud-native organization.
• Familiarity with contract testing, chaos engineering, or advanced reliability practices (SLOs/SLIs, error budgets).
• Bonus points for experience establishing quality centers of excellence or community-of-practice models across engineering organizations.
• Exposure to security testing practices, compliance frameworks, or regulated industry quality standards.
• Experience with observability and monitoring platforms (Datadog, Splunk, Grafana, PagerDuty) at an architectural level.
• Track record of representing an organization externally through conference talks, published writing, or industry working groups in quality engineering.

#LI-SR1

Overview:

What you will do:

What we are looking for:

Overview:

What you will do:

What we are looking for:

The Director of Marketing Operations Business Partner defines and leads the marketing operating model to accelerate pipeline growth, execution excellence, and deliver performance insights. This role serves as a strategic partner across Revenue Operations, Sales Technology, Data, and Marketing leadership, guiding the design of scalable processes, measurement frameworks, and systems that align marketing execution with business objectives. Reporting to the VP, this role translates business objectives into operational capabilities and  business requirements. This role influences the roadmap direction, and ensures operational readiness and adoption of marketing capabilities that enable teams to execute effectively. This critical role acts as the operational bridge between Marketing strategy and execution, ensuring programs are measurable, scalable, and aligned to pipeline growth.

Based out of Canada or the United States (In Provinces & States we can hire legally), this role will report into the Vice President, Revenue Strategy & Operations.

WHAT YOU’LL DO:

Strategy & Operating Model

• Design and oversee the implementation of  the marketing operations strategy aligned to revenue and demand priorities
• Establish campaign governance, planning cadence, and execution standards
• Design scalable lifecycle processes across demand, field, and customer marketing
• Partner with Marketing leadership on annual planning, segmentation strategy, and program prioritization

Technology & Data Partnership

• Partner with Sales Technology, RevOps, and Data teams to shape the marketing technology roadmap
• Translate strategic business objectives and operational needs into use cases that guide platform decisions and drive measurable impact. 
• Influence architecture, integrations, and data design to enable lifecycle execution and measurement
• Drive marketing readiness for new capabilities including process design, rollout, and adoption to maximize impact
• Establish frameworks for campaign structure, tracking, and data standards to enable reliable  reporting and attribution
• Translate strategic initiatives into operational and platform requirements that support marketing transformation

Process, Measurement & Execution

• Define KPIs across funnel, pipeline creation, conversion, velocity, and ROI
• Establish attribution approach and performance frameworks
• Deliver executive insights that informs investment decisions, planning and performance optimization

• Standardize campaign intake, build, QA, and launch processes
• Improve lead management, scoring, routing, and lifecycle governance
• Drive automation and operational efficiency

Leadership

• Lead, develop, and evolve the Marketing Operations and analytics team by setting clear expectations, providing coaching and feedback, managing performance, and fostering an inclusive, collaborative environment aligned with organizational goals.
• Define priorities, operating rhythms, and ways of working for the function
• Partner cross functionally to align GTM planning and execution
• Act as strategic advisor to Marketing leadership

WHAT YOU’LL NEED:

• 15+ years in Marketing or Revenue Operations in SaaS environment
• Experience building and scaling marketing operating models in growth stage companies
• Proven experience influencing cross functional strategy and roadmaps
• Strong understanding of funnel management, lifecycle design, and attribution
• Experience supporting planning, forecasting, and pipeline strategy
• Expertise in lead scoring, ABM architecture, and performance measurement
• Experience leading teams and driving operational transformation
• Executive communication and stakeholder alignment skills
• Familiarity with Salesforce, marketing automation platforms, intent platforms (e.g., 6sense), conversation intelligence, and BI tools
• Inclusive Leadership: Builds inclusive, cohesive teams which apply diversity to achieve common goals
• Play to Win: Capably delivers results through others, is good at establishing clear direction, helping others achieve their best work
• Long Range Planning: Identifies key issues and relationships relevant to achieving a long-range goal or vision; Builds an integrated plan for course of action to accomplish this vision
• Enablement: Challenges and supports others to create results but also develop new capabilities. Successfully develops the capacity and capability of team and individuals on the team

WHO YOU ARE:

• Tenacious. You are determined to succeed, and you are motivated by the success of customers, colleagues and the community.
• Curious. You are always learning and seeking ways to make things better.
• Conscientious. You keep your promises, taking your commitments to others seriously, and you have strong integrity.
• Humble. You lead with humility and empathy, respecting and learning from the perspectives of others. 

Software Developer in Test Co-op 

Why PlayStation?

PlayStation isn’t just the Best Place to Play — it’s also the Best Place to Work. Today, we’re recognized as a global leader in entertainment producing The PlayStation family of products and services including PlayStation®5, PlayStation®4, PlayStation®VR, PlayStation®Plus, acclaimed PlayStation software titles from PlayStation Studios, and more.

PlayStation also strives to create an inclusive environment that empowers employees and embraces diversity. We welcome and encourage everyone who has a passion and curiosity for innovation, technology, and play to explore our open positions and join our growing global team.

The PlayStation brand falls under Sony Interactive Entertainment, a wholly-owned subsidiary of Sony Group Corporation.

Job Summary 

We are currently hiring Software Developer in Test (SDET) Interns who are passionate about software quality for our engineering teams in Waterloo, Ontario. Our SDETs are responsible for writing test cases, automating test cases, executing manual tests and maintaining our automated test infrastructure. Our interns work alongside our full-time Software Engineers and QA Engineers on real products and services that millions of customers use everyday.

Job Responsibilities

• Designing, developing, maintaining and executing test cases with maximum requirement coverage.

• Performing functional, integration and regression testing using manual and automated approaches.

• Collaborating with QA, Developers and Project managers to understand feature requirements, identifying acceptance criteria, and discovering and resolving issues.

• Working with the teams responsible for the PlayStation®4 Console Store as well as teams working on applications and tooling for our PlayStation®5 console.

Minimum Requirements

• Programming experience in popular test scripting languages.

• Good understanding of object-oriented principles. 

• Good understanding of software development life cycle and testing methodologies.

Preferred Requirements

• Experience with test automation

• Proficient with JavaScript and Python

• Knowledge of HTML5 and CSS3 features and modern browser architecture

• Familiarity with version control (ex. GitHub)

• Experience testing single-page web applications

• Experience working and testing REST API's

• Experience with Agile/Scrum software development methodologies and strong understanding of engineering best practices

• Excellent communication skills, and hopefully a good sense of humor!

Benefits

• Above average pay based on your current work term, verified by the latest co-op earnings report on the UWaterloo website. Feel free to ask about compensation in the interview!

• PlayStation game vouchers for select PS5 games that are released during the co-op term

• PlayStation store credit every month

• Access to our employee store with discounts on select Sony/PlayStation products

• Paid lunch for team/company special events

• Hackathons

• Career/personal development resources

A few other things you should know:

• Our office is a fun, relaxed and casual environment. We’re a tight-knit community of about 50+ full-time employees, and we enjoy welcoming new co-ops each term (we typically have 5 or more)

• We're currently offering a hybrid work environment, with some folks working remotely and others working from the office. You can choose what suits you best! If you do choose to work remotely, you'll find that we connect heavily over Slack and video conferencing. During lunch breaks and team hangouts you'll find folks playing network-based games and connecting about things outside of work.

  • Please note that Day 1 of your co-op term will be held onsite at our office in Waterloo, ON.

2K, dont le siège se trouve à Novato, en Californie, est un label détenu à 100 % par Take-Two Interactive Software, Inc. (NASDAQ : TTWO). Fondée en 2005, 2K Games est une entreprise de jeux vidéo à rayonnement international, éditant des titres développés par certains des studios les plus influents de l’industrie. Parmi eux figurent Visual Concepts, Firaxis, Hangar 13, CatDaddy, Cloud Chamber, 31st Union, HB Studios, Gearbox Entertainment et 2K SportsLab. 

Notre catalogue s’enrichit continuellement grâce à une stratégie ambitieuse de développement à l’échelle mondiale, combinant la création de nouveaux studios et l’intégration de talents variés, avec pour objectif de proposer des contenus toujours plus innovants, immersifs et inspirants. 

2K publie des jeux parmi les genres les plus populaires : sport, tir, action, rôle, stratégie, occasionnel et familial. 

Nos équipes sont composées de personnes passionnées  d'ingénieur·e·s, de spécialistes marketing, d'artistes, d'auteur·rice·s, d'expert·e·s en science des données, de producteur·rice·s, de penseur·se·s et d'agent·e·s du changement qui mettent leur savoir-faire au service de notre catalogue. Celui-ci comprend plusieurs franchises AAA de renommée mondiale telles que NBA®️ 2K, BioShock®️, Borderlands®️, Mafia, Sid Meier’s Civilization®️, XCOM®️, WWE®️ 2K, WWE®️ SuperCard, TopSpin 2K25 et PGA TOUR®️ 2K, plébiscitées tant par la critique que par le public. 

Chez 2K, nous nous engageons à créer un environnement de travail accueillant et inclusif, où chacun·e peut être pleinement soi-même et s’épanouir professionnellement. Nous encourageons toutes les personnes intéressées à explorer nos opportunités, même si elles ne correspondent pas parfaitement à chaque critère du poste. Si ce rôle vous attire et que vous pensez pouvoir contribuer à l’aventure 2K, n’hésitez pas à postuler ! 

Ce que vous ferez 

Vous serez principalement chargé(e) de soutenir et de gérer la localisation de titres de jeux en cours de développement dans plusieurs langues, y compris les voix et les textes en jeu. En collaboration avec les équipes de production, de localisation, d’assurance qualité et de développement à travers le monde, la personne que l’on recherche doit être autonome, très organisé(e)s et posséder d’excellentes compétences en communication, en planification et en gestion de relations. Le poste implique la gestion de plusieurs projets et comprend également certains besoins liés à l’édition pour les territoires internationaux. 

Le Producteur(trice) International(e) de Localisation est le principal contact en Europe, responsable de garantir que les projets soient localisés avec la meilleure qualité possible, dans les délais et le budget impartis, tout en soutenant les équipes de production principales. 

Responsabilités du poste : 

• Travailler en étroite collaboration avec les équipes de développement et d’édition assignées pour gérer l’ensemble du processus de localisation des projets concernés. 

• Gérer directement les équipes de localisation internes et externes pour les titres assignés afin de s'assurer que tous les éléments de localisation soient planifiés et livrés à temps et dans le respect du budget. 

• Assurer la visibilité des versions internationales des titres au sein des studios afin de garantir un lancement simultané dans tous les territoires. 

• S'assurer que les exigences internationales soient connues par toutes les équipes de développement dès le début des projets. 

• Planifier et suivre le développement des jeux d’un point de vue international, identifier de manière proactive les problèmes potentiels et chercher des solutions. 

• Identifier et communiquer les risques liés aux projets, et mettre en place des plans de contingence. 

• Collaborer étroitement avec les départements QA pour assurer des soumissions dans les délais, répondant aux niveaux de qualité requis pour les validations. 

• Maintenir une relation étroite avec les plateformes propriétaires (First Parties) lorsque c’est pertinent, et rester à jour sur leurs évolutions et exigences. 

• Travailler étroitement avec les équipes marketing/relations presse pour assurer une cohérence entre la terminologie utilisée et le contenu du jeu. 

• Des déplacements, nationaux comme internationaux, peuvent être requis. 

• Assister les équipes d’édition globales dans le contrôle qualité et les revues d’étapes clés, lorsque cela est pertinent. 

Ce que nous recherchons : 

• Solide connaissance et expérience du processus de localisation. 

• Minimum 2 ans d’expérience dans le développement ou l’édition de jeux vidéo, en interne ou externe. 

• Expérience avérée dans la gestion de projets de localisation. 

• Expérience avec des jeux AAA fortement souhaitée. 

• Excellentes compétences en communication (orale et écrite), ainsi qu’en gestion du temps et de projets. 

• Expérience dans la gestion des relations avec des prestataires de localisation et autres ressources externes. 

• Capacité à gérer, atténuer et résoudre les risques. 

• Bonne compréhension des différents processus et méthodologies de production. 

Ce qui fera de vous un excellent candidat : 

• Bonne maîtrise de Microsoft Office, Google Suite, Slack. 

• Expérience avec des outils de suivi de bugs. 

• Grand souci du détail et haut niveau de précision. 

• Capacité à gérer plusieurs projets en parallèle. 

• Professionnalisme dans les interactions avec les collègues à tous les niveaux de l’organisation. 

• Faire preuve de débrouillardise, d’enthousiasme et d’autonomie. 

• Capacité d’apprentissage rapide, notamment pour s’approprier de nouveaux outils ou processus, et chercher activement les formations nécessaires. 

• Flexibilité pour assumer des responsabilités additionnelles selon les besoins de la direction. 

• Solides compétences en résolution de problèmes. 

• Aptitude à établir de bonnes relations de travail dans toute l’organisation. 

• Excellente gestion du temps. 

• Capacité à prioriser efficacement ses tâches afin de répondre aux besoins immédiats des projets. 

• Capacité à communiquer clairement les risques et obstacles aux responsables de projets et à la direction. 

• Bonne compréhension du secteur et de ses enjeux. 

Compétences appréciées : 

• Expérience avec CAT 

• Connaissance de XLOC ou d’autres systèmes de gestion de contenu 

• Connaissance de JIRA 

• Maîtrise d’une ou plusieurs langues étrangères 

En tant qu’employeur garantissant l’égalité des chances, nous nous engageons à fournir des aménagements raisonnables aux personnes qualifiées en situation de handicap afin de leur permettre de participer au processus de recrutement ou d’entretien, d’exercer leurs fonctions essentielles et de bénéficier des autres avantages liés à l’emploi. Veuillez nous contacter si vous avez besoin d’un aménagement raisonnable. 

Veuillez noter que 2K Games et ses studios n’utilisent jamais d’applications de messagerie instantanée ni de comptes e-mail personnels pour contacter les candidats ou organiser des entretiens. Toutes les communications par e-mail se feront uniquement via des adresses 2K.com. 

#LI-Hybrid 

Localization Producer - English

Who We Are

2K is headquartered in Novato, California and is a wholly owned label of Take-Two Interactive Software, Inc. (NASDAQ: TTWO). Founded in 2005, 2K Games is a global video game company, publishing titles developed by some of the most influential game development studios in the world. Our studios responsible for developing 2K’s portfolio of world-class games across multiple platforms, include Visual Concepts, Firaxis, Hangar 13, CatDaddy, Cloud Chamber, 31st Union, HB Studios, and 2K SportsLab. Our portfolio of titles is expanding due to our global strategic plan, building and acquiring exciting studios whose content continues to inspire all of us! 2K publishes titles in today’s most popular gaming genres, including sports, shooters, action, role-playing, strategy, casual, and family entertainment.

Our team of engineers, marketers, artists, writers, data scientists, producers, thinkers and doers, are the professional publishing stewards of 2K’s portfolio currently includes several AAA, sports and entertainment brands, including global powerhouse NBA®️ 2K,  renowned BioShock®️, Borderlands®️, Mafia, Sid Meier’s Civilization®️ and XCOM®️ brands; popular WWE®️ 2K and WWE®️ SuperCard franchises, TopSpin 2K25, as well as the critically and commercially acclaimed PGA TOUR®️ 2K

At 2K, we pride ourselves on creating an inclusive work environment, which means encouraging our teams to Come as You Are and do your best work! We encourage ALL applicants to explore our global positions, even if they don’t meet every requirement for the role.  If you're interested in the job and think you have what it takes to work at 2K, we encourage you to apply!

What You’ll Do

Primarily to support and manage the localisation of upcoming game titles in development into multiple languages, including voice over and in-game text. Working with production, localisation, quality assurance and development teams around the globe, all candidates will need to be self-motivated, highly organised and possess strong communication, scheduling and relationship building skills. The role requires managing multiple projects and will also include additional publishing needs for International territories.

The International Localisation Producer is the main European contact responsible for ensuring that projects are localised to the highest quality, on time and on budget as well as supporting the lead production teams.

JOB RESPONSIBILITIES:

• Work closely with allocated development and publishing teams to manage the localisation process for assigned projects from end-to-end.
• To directly manage internal and external localisation teams on allocated titles to ensure that all localisation assets are scheduled, delivered on time and on budget.
• Champion International versions of titles to ensure relevant focus within studios to ensure simultaneous release dates.
• To ensure International requirements are known by all development teams when projects are started.
• Schedule and track relevant game development from an International perspective, proactively identifying potential problems and seeking solutions.
• Identify and communicate project risks and instigate contingency plans.
• Work closely with QA departments to achieve timely submissions at the required quality levels to gain approval.
• To have a close relationship with First parties where relevant and to remain current with all First party developments.
• To work closely with marketing/PR to ensure that terminology is consistent with in-game content.
• Travel, both domestic and international, may be required.
• To assist the global publishing teams with quality control and milestone reviews where relevant.

What We Need

• Strong knowledge and experience of the Localisation process.
• 2+ years of experience in internal or external game development or publishing.
• Proven track record in project localisation management.
• Experience with AAA products preferred.
• Excellent communication skills (verbal and written), time and project management skills.
• Experience building and managing relationships with Localisation vendors and other external resources.
• Experience managing, mitigating and resolving risks.
• Understanding of various production processes and methodologies.

What Will Make You A Great Fit

• Strong knowledge of Microsoft Office, Google Suite, Slack.
• Experience with bug tracking software.
• Attention to detail and high degree of accuracy.
• Capable of multi-tasking and managing multiple projects at one time.
• Ability to conduct themselves in a professional manner with all co-workers on all levels of the organization.
• Must display resourcefulness, enthusiasm, and self-motivation.
• Quick learner, able to pick up new tools and learn new processes quickly while pro-actively seeking out training as needed.
• Flexibility to take on additional responsibilities, as assigned by senior management.
• Strong problem solving skills.
• Adept at building relationships throughout the organization.
• Excellent time management skills.
• Ability to self-prioritize effectively, to ensure key items are delivered to meet immediate project needs.
• Must be able to effectively communicate risks and obstacles to project owners, as well as to upper management.
• Strong industry understanding and knowledge.

Advantageous Skills:

• CAT tool experience
• Knowledge of XLOC or other Content Management Systems.
• Knowledge of JIRA
• Fluent in one or more foreign language

Who We Are

2K is headquartered in Novato, California and is a wholly owned label of Take-Two Interactive Software, Inc. (NASDAQ: TTWO). Founded in 2005, 2K Games is a global video game company, publishing titles developed by some of the most influential game development studios in the world. Our studios responsible for developing 2K’s portfolio of world-class games across multiple platforms, include Visual Concepts, Firaxis, Hangar 13, CatDaddy, Cloud Chamber, 31st Union, HB Studios, and 2K SportsLab. Our portfolio of titles is expanding due to our global strategic plan, building and acquiring exciting studios whose content continues to inspire all of us! 2K publishes titles in today’s most popular gaming genres, including sports, shooters, action, role-playing, strategy, casual, and family entertainment.

Our team of engineers, marketers, artists, writers, data scientists, producers, thinkers and doers, are the professional publishing stewards of 2K’s portfolio currently includes several AAA, sports and entertainment brands, including global powerhouse NBA®️ 2K,  renowned BioShock®️, Borderlands®️, Mafia, Sid Meier’s Civilization®️ and XCOM®️ brands; popular WWE®️ 2K and WWE®️ SuperCard franchises, TopSpin 2K25, as well as the critically and commercially acclaimed PGA TOUR®️ 2K

At 2K, we pride ourselves on creating an inclusive work environment, which means encouraging our teams to Come as You Are and do your best work! We encourage ALL applicants to explore our global positions, even if they don’t meet every requirement for the role.  If you're interested in the job and think you have what it takes to work at 2K, we encourage you to apply!

What You’ll Do

Primarily to support and manage the localisation of upcoming game titles in development into multiple languages, including voice over and in-game text. Working with production, localisation, quality assurance and development teams around the globe, all candidates will need to be self-motivated, highly organised and possess strong communication, scheduling and relationship building skills. The role requires managing multiple projects and will also include additional publishing needs for International territories.

The International Localisation Producer is the main European contact responsible for ensuring that projects are localised to the highest quality, on time and on budget as well as supporting the lead production teams.

JOB RESPONSIBILITIES:

• Work closely with allocated development and publishing teams to manage the localisation process for assigned projects from end-to-end.
• To directly manage internal and external localisation teams on allocated titles to ensure that all localisation assets are scheduled, delivered on time and on budget.
• Champion International versions of titles to ensure relevant focus within studios to ensure simultaneous release dates.
• To ensure International requirements are known by all development teams when projects are started.
• Schedule and track relevant game development from an International perspective, proactively identifying potential problems and seeking solutions.
• Identify and communicate project risks and instigate contingency plans.
• Work closely with QA departments to achieve timely submissions at the required quality levels to gain approval.
• To have a close relationship with First parties where relevant and to remain current with all First party developments.
• To work closely with marketing/PR to ensure that terminology is consistent with in-game content.
• Travel, both domestic and international, may be required.
• To assist the global publishing teams with quality control and milestone reviews where relevant.

What We Need

• Strong knowledge and experience of the Localisation process.
• 2+ years of experience in internal or external game development or publishing.
• Proven track record in project localisation management.
• Experience with AAA products preferred.
• Excellent communication skills (verbal and written), time and project management skills.
• Experience building and managing relationships with Localisation vendors and other external resources.
• Experience managing, mitigating and resolving risks.
• Understanding of various production processes and methodologies.

What Will Make You A Great Fit

• Strong knowledge of Microsoft Office, Google Suite, Slack.
• Experience with bug tracking software.
• Attention to detail and high degree of accuracy.
• Capable of multi-tasking and managing multiple projects at one time.
• Ability to conduct themselves in a professional manner with all co-workers on all levels of the organization.
• Must display resourcefulness, enthusiasm, and self-motivation.
• Quick learner, able to pick up new tools and learn new processes quickly while pro-actively seeking out training as needed.
• Flexibility to take on additional responsibilities, as assigned by senior management.
• Strong problem solving skills.
• Adept at building relationships throughout the organization.
• Excellent time management skills.
• Ability to self-prioritize effectively, to ensure key items are delivered to meet immediate project needs.
• Must be able to effectively communicate risks and obstacles to project owners, as well as to upper management.
• Strong industry understanding and knowledge.

Advantageous Skills:

• CAT tool experience
• Knowledge of XLOC or other Content Management Systems.
• Knowledge of JIRA
• Fluent in one or more foreign language

As an equal opportunity employer, we are committed to ensuring that qualified individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform their essential job functions, and to receive other benefits and privileges of employment. Please contact us if you need reasonable accommodation.

Please note that 2K Games and its studios never uses instant messaging apps or personal email accounts to contact prospective employees or conduct interviews and when emailing, only use 2K.com accounts.

#LI-Hybrid

Toast is driven by building the restaurant platform that helps restaurants adapt, take control, and get back to what they do best: building the businesses they love. We are looking for a fullstack Senior Software Engineer to join the Toast IQ team to transform how Toast helps its customers run their restaurants.

Toast IQ has landed with our users with much excitement and an appetite for us to deliver more capabilities across the entire Toast ecosystem.  We believe that if we do our job right, restaurants using Toast IQ will spend less hours on operations, make better margins, generate more revenue, and have a better guest and employee experience, compared to other restaurants outside and within the Toast ecosystem.

This role includes responsibility for the experience delivered to our end users, the services backing that experience, and the integrations to other Toast products. 

A day in the life (Responsibilities)

• Join a collaborative team of Design, Product, QA, and other engineering members in developing robust and scalable full-stack software applications.
• Lead complex projects that improve functionality and reliability for our customers
• Provide design feedback and participate in code reviews to ensure implementation meet requirements
• Drive architectural discussions and influence the technical roadmap
• Advocate for best coding practices to raise the bar for you, your team, and the company
• Mentor and provide technical guidance to other team members
• Leverage cutting edge AI tools to enhance your development workflow, improve velocity, and help pioneer new approaches to building - contributing to a culture of innovation and productivity across the team.

What you'll need to thrive (Requirements):

• 4+ years of backend experience in Java, Kotlin, or other object-oriented languages
• 1+ year of building agentic experiences
• Proficient with modern API and service design technologies (e.g. GraphQL, TF)
• Experience shipping both feature- and platform-enabling functionality
• Excellent cross-team communication skills on complex technical topics
• An appetite to work across the stack is a plus
• Passionate about technology and learning new things

AI at Toast

At Toast, one of our company values is that we're hungry to build and learn. We believe learning new AI tools empowers us to build for our customers faster, more independently, and with higher quality. We provide these tools across all disciplines, from Engineering and Product to Sales and Support, and are inspired by how our Toasters are already driving real value with them. The people who thrive here are those who embrace changes that let us build more for our customers; it’s a core part of our culture.

Our Total Rewards Philosophy 
We strive to provide competitive compensation and benefits programs that help to attract, retain, and motivate the best and brightest people in our industry. Our total rewards package goes beyond great earnings potential and provides the means to a healthy lifestyle with the flexibility to meet Toasters’ changing needs. Learn more about our benefits at https://careers.toasttab.com/toast-benefits.

This role is for a current vacancy.

#LI-REMOTE

Reddit has a flexible first workforce. At Reddit we continue to grow our teams with the best talent. We're completely remote friendly and will continue to be after the pandemic.

Advertising is Reddit’s primary revenue driver and we have an ambitious goal to turn it into a massive business. Although several large digital ad platforms already exist, advertisers are being increasingly drawn to Reddit because of our passionate communities. We believe our community-centric platform has created the opportunity for Reddit to build a highly differentiated ads business.

About the Ads Data Science Team:

The Ads Data Science team at Reddit leverages data to maximize advertiser value on Reddit through robust data foundations, metrics, and strategic insights generated through experimentation and cutting-edge DS methods. 

We work on a wide range of challenging problems in the areas of ads targeting, relevance modeling, auction optimization, measurement, and user experience. We are a highly collaborative team of passionate data scientists and engineers who are constantly pushing the boundaries of what's possible with machine learning and statistical modeling.

About the Role:

We are looking for a highly motivated and experienced Data Scientist to join our growing Ads Data Science team. As a Data Scientist, you will play a key role in developing as well as applying cutting-edge DS models/methods to improve our understanding of the dynamics that drive the success of our advertising platform, and identify opportunities to accelerate that success. You will work closely with stakeholders across product, engineering, sales, marketing, and data to identify opportunities, define metrics, and build solutions that drive significant impact for Reddit.

Responsibilities:

• Analyze large-scale datasets to identify trends, patterns, and insights that can be used to improve the effectiveness of our advertising platform
• Develop ML models & DS methods to for improved anomaly detection, prediction, pattern recognition
• Communicate findings and recommendations to stakeholders across the organization
• Collaborate with product, engineering, sales, and marketing partners to define product and program requirements and translate them into data science solutions
• Stay up-to-date on the latest advancements in machine learning and data science

Qualifications:

• Advanced degree (Masters or Ph.D.) in a quantitative field such as: Statistics, Mathematics, Physics, Economics, or Operations Research
• For M.S. holders: 3+ years of industry experience in applied science or data science roles
• For Ph.D. holders: 2+ years of industry experience in applied science or data science roles
• Strong understanding of statistical modeling, machine learning algorithms, causal inference and experimental design
• Experience with large-scale data processing and analysis using tools such as Spark, Hadoop, or Hive; knowledge of BigQuery a plus
• Proficiency in Python or R and experience with machine learning libraries such as scikit-learn, TensorFlow, or PyTorch
• Experience with SQL and relational databases
• Excellent communication and presentation skills
• Passion for Reddit and the online advertising industry

Bonus Points:

• Experience with online advertising and ad tech
• Experience with causal inference and A/B testing
• Contributions to open-source projects or publications in relevant conferences or journals

Benefits:

• Global Benefit programs that fit your lifestyle, from workspace to professional development to caregiving support
• Family Planning Support
• Gender-Affirming Care
• Mental Health & Coaching Benefits
• Comprehensive Medical Benefits & Health Care Spending Account
• Registered Retirement Savings Plan with matching contributions
• Income Replacement Programs
• Flexible Vacation & Paid Volunteer Time Off
• Generous Paid Parental Leave

#LI-Remote

Reddit has a flexible first workforce. At Reddit we continue to grow our teams with the best talent. We're completely remote friendly and will continue to be after the pandemic.

Advertising is Reddit’s primary revenue driver and we have an ambitious goal to turn it into a massive business. Although several large digital ad platforms already exist, advertisers are being increasingly drawn to Reddit because of our passionate communities. We believe our community-centric platform has created the opportunity for Reddit to build a highly differentiated ads business.

About the Ads Data Science Team:

The Ads Data Science team at Reddit leverages data to maximize advertiser value on Reddit through robust data foundations, metrics, and strategic insights generated through experimentation and cutting-edge DS methods. 

We work on a wide range of challenging problems in the areas of ads and platform measurement, campaign and creative management, advertiser growth and retention, monetization, and the intersection of brand and community engagement. We are a highly collaborative team of passionate data scientists and engineers who are constantly pushing the boundaries of what's possible with machine learning and statistical modeling.

About the Role:

We are looking for a highly motivated and experienced Senior Data Scientist to join our growing Ads Data Science team. As a Senior Data Scientist, you will play a key role in developing as well as applying cutting-edge DS models/methods to improve the adoption and performance of our advertising platform through data-driven insights. You will work closely with product managers, engineers, and other data scientists to identify opportunities, define metrics, and build solutions that drive significant impact for Reddit.

Responsibilities:

• Design, develop, and apply DS solutions to inform improvements in advertiser experience and Reddit's ad platform
• Analyze large-scale datasets to identify trends, patterns, and insights that can be used to improve the effectiveness of our advertising platform
• Collaborate with product managers and engineers to define product requirements and translate them into data science solutions
• Develop ML models & DS methods to improve anomaly detection, prediction, & pattern recognition 
• Communicate findings and recommendations to stakeholders across the organization
• Stay up-to-date on the latest advancements in machine learning and data science
• Mentor and guide junior data scientists on the team

Qualifications:

• Advanced degree (Masters or Ph.D.) in a quantitative field such as: Statistics, Mathematics, Physics, Economics, or Operations Research
• For M.S. holders: 5+ years of industry experience in applied science or data science roles
• For Ph.D. holders: 4+ years of industry experience in applied science or data science roles
• Platform experience and a deep understanding of the ads ecosystem
• Strong understanding of statistical modeling, machine learning algorithms, causal inference and experimental design
• Experience with large-scale data processing and analysis using tools such as Spark, Hadoop, or Hive; knowledge of BigQuery a plus
• Proficiency in Python or R and experience with machine learning libraries such as scikit-learn, TensorFlow, or PyTorch
• Experience with SQL and relational databases
• Excellent communication and presentation skills
• Passion for Reddit and the online advertising industry

Bonus Points:

• Experience with online advertising and ad tech
• Experience with causal inference and A/B testing
• Contributions to open-source projects or publications in relevant conferences or journals

Benefits:

• Global Benefit programs that fit your lifestyle, from workspace to professional development to caregiving support
• Family Planning Support
• Gender-Affirming Care
• Mental Health & Coaching Benefits
• Comprehensive Medical Benefits & Health Care Spending Account
• Registered Retirement Savings Plan with matching contributions
• Income Replacement Programs
• Flexible Vacation & Paid Volunteer Time Off
• Generous Paid Parental Leave

#LI-Remote

Reddit has a flexible first workforce. At Reddit we continue to grow our teams with the best talent. We're completely remote friendly and will continue to be.

Advertising is Reddit’s primary revenue driver and we have an ambitious goal to turn it into a massive business. Although several large digital ad platforms already exist, advertisers are being increasingly drawn to Reddit because of our passionate communities. We believe our community-centric platform has created the opportunity for Reddit to build a highly differentiated ads business.

About the Ads Data Science Team:

The Ads Data Science team at Reddit leverages data to maximize advertiser value on Reddit through robust data foundations, metrics, and strategic insights generated through experimentation and cutting-edge DS methods. 

We work on a wide range of challenging problems in the areas of ads and platform measurement, campaign and creative management, advertiser growth and retention, monetization, and the intersection of brand and community engagement. We are a highly collaborative team of passionate data scientists and engineers who are constantly pushing the boundaries of what's possible with machine learning and statistical modeling.

About the Role:

Reddit’s Ads Data Science team is looking for a highly experienced Staff Data Scientist to advance the intelligence powering the advertiser experience on Reddit. In this role, you'll take deep ownership of a high-impact problem space within advertising, specializing in measurement, identity, and signal quality.

This is a high-impact, high-autonomy role where you'll influence strategic direction, set a high technical bar, and drive cross-functional initiatives across one or more critical focus areas in the Ads organization.

Responsibilities:

• Design the Future of Ads Identity: Develop/employ probabilistic models for identity resolution. Design the methodology that links on-platform and off-platform actions to maximize addressability while honoring privacy.
• Advance Lift Methodologies & Experimentation: Own the statistical rigor behind Reddit’s Brand and Conversion Lift products. Innovate experimental design and develop infrastructure that supports large-scale, high-velocity, low-bias testing for advertisers.
• Maximize Signal for Predictive Performance: Define the strategy for new signal sources. You will mathematically quantify the value of these signals and work with modeling teams to incorporate them into predictive models, directly improving bidding efficiency and ROAS.
• Define Ground Truth & Evaluation Frameworks: Solve the industry-wide challenge of validating identity and measurement. Design the objective functions and truth sets used to train our models and measure the incremental impact of our identity graph.
• Lead Through Cross-Functional and Technical Influence: Collaborate deeply with engineering, product, and sales to align on strategic goals, translate insights into action, and drive execution. Set a high technical bar by mentoring others and championing best practices across modeling, experimentation, and measurement.

Qualifications:

• Required:
  • Advanced degree (Master's or Ph.D.) in Statistics, Mathematics, Physics, Economics, or Operations Research
  • For M.S. holders: 10+ years of industry experience in applied science or data science roles
  • For Ph.D. holders: 6+ years of industry experience in applied science or data science roles
  • Deep understanding of the ads ecosystem
  • Demonstrated expertise in at least one of the following areas:
    • Measurement & Experimentation at Scale (with focus on lift and attribution)
    • Identity Graph Creation & Resolution Methodology and Infrastructure
    • Predictive Modeling with Signal Loss
  • Advanced proficiency in statistical programming (Python or R) and SQL
  • Experience with machine learning or optimization techniques
  • Strong understanding of experimental design, causal inference, or A/B testing methodologies
  • Exceptional problem-solving and communication skills, with a track record of influencing product and engineering partners
  • Experience working in fast-paced, ambiguous environments with cross-functional teams

Benefits:

• Global Benefit programs that fit your lifestyle, from workspace to professional development to caregiving support
• Family Planning Support
• Gender-Affirming Care
• Mental Health & Coaching Benefits
• Comprehensive Medical Benefits & Health Care Spending Account
• Registered Retirement Savings Plan with matching contributions
• Income Replacement Programs
• Flexible Vacation & Paid Volunteer Time Off
• Generous Paid Parental Leave

#LI-Remote

See yourself at Twilio

Join the team as Twilio’s next Senior Zendesk Business Systems Analyst and Admin, Support Systems

About the job

This position is needed to bring our Customer Support and Operations teams to the next level with systems, tools and automated workflows that improve their productivity. Twilio is seeking a Business Systems Analyst with strong application configuration, system architecture, and workflow building skills.  In this role, you will partner with our Customer Support and Operations teams to understand their business needs and deliver appropriate systems solutions. You will work closely with our program managers, data, systems and engineering teams to enable world-class experiences for our customers and internal business teams at Twilio. You will have the expertise to design and configure enterprise systems for scale and long-term growth. 

Responsibilities

In this role, you’ll:

• Own the design, configuration, and maintenance of our Zendesk instance and associated integrations - including triggers, automation, macros, queries, and dashboards
• Have empathy for our users’ needs and help improve existing processes and innovate new processes utilizing Zendesk to improve client / customer experience
• Collaborate with other Zendesk Business Analysts/ teams / functional groups to ensure cross functional alignment
• Use a combination of standard functionality and custom development to solve business problems and  simplify the design of our support system (Zendesk), in a way that is scalable and extensible as we onboard new businesses to Twilio.
• Be responsive to the needs of our internal users, and efficiently convert requirements into technical solutions that meet the needs of our business teams.

Qualifications 

Twilio values diverse experiences from all kinds of industries, and we encourage everyone who meets the required qualifications to apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table!

• 5 + years of experience with system design and configuration of Zendesk.  
• Knowledge of configuring triggers, automation, macros, queries, explore reports and dashboards within Zendesk
• Proactive collaborator and documenter, partner with other teams and stakeholders to deliver the right solutions (based on data) at the right time (well prioritized) with high quality.
• Passionate about getting the best out of our third party systems, integrating them into our ecosystem, and extending them with custom-built solutions which address unmet business needs. Familiar with industry standards, and curious about new applications and technologies.
• Excellent written and verbal communication skills. You will be attending stakeholder meetings including support governance and ops product lead meetings to bring back asks to the admin team and propose solutions.
• Propose AI and Automated solutions within Zendesk that can help the business
• Familiarity with JIRA/Confluence/Google Suite to document requirements, processes and solutions 

Desired:

• Zendesk Support Administrator Certification is preferred, Experience with Salesforce, workforce management tools,QA and other auxiliary systems is a plus
• Technically savvy and preferably have experience with APIs, java scripting, communications, enterprise software, and/or cross-channel systems.
• Hands-on experience working in a customer support or services organization.

Location

This role will be remote and based in Ontario, British Columbia or Alberta, Canada.

Travel 

We prioritize connection and opportunities to build relationships with our customers and each other. For this role, you may be required to travel occasionally to participate in project or team in-person meetings.

What We Offer

Working at Twilio offers many benefits, including competitive pay, generous time off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location. Based on role, employees may also be eligible for additional compensation and benefits, including but not limited to incentive programs, commissions, equity grants, health and wellness benefits, retirement contributions, and paid time off.

The estimated pay ranges for this role are as follows:

• $99,760.00 (Developing Minimum) - $124,700.00 (Mid)
• Target Bonus Percentage 12.50% 

The successful candidate’s starting salary will be determined based on permissible, non-discriminatory factors such as skills, experience, and geographic location.

Pourquoi rejoindre Alo Yoga ?

Mouvement conscient. C’est au cœur de la raison pour laquelle nous faisons ce que nous faisons chez Alo : c’est notre vocation. Parce qu’un mouvement conscient en studio conduit à une vie meilleure. Cela change qui sont les yogis en dehors du tapis, améliorant ainsi leur vie et celle de leur communauté. C’est le vrai sens du studio à la rue : prendre la conscience de la pratique sur le tapis et la mettre en pratique dans la vie.

Rôle Objectif

Le Gestionnaire des ventes et du service fait partie intégrante de l'amélioration de l'expérience des clients chez Alo Yoga.  Il s'assurera que nous atteignons nos objectifs en matière d'engagement, d'éducation des clients et d'interaction, que nous créons un environnement propice au service sur la surface de vente et, en fin de compte, que nous créons un sanctuaire qui distingue Alo des autres détaillants.

Gstionnaire des ventes et du service

• Faire vivre une expérience exceptionnelle aux clients sur le terrain en évaluant le niveau de connexion avec les clients et la formation technique sur les produits et en aidant les membres de l'équipe à combler les lacunes par le biais d'un retour d'information et d'un accompagnement.
• Continuer à développer quotidiennement la relation avec nos clients.
• Analyser les rapports afin d'élaborer des stratégies et d'obtenir des résultats ; soutenir la mise en œuvre de plans d'action axés sur les domaines déficients et mettre en évidence les possibilités de croissance.
• Assurer une couverture efficace de la surface de vente en élaborant des solutions en matière de main-d'œuvre et en menant des initiatives de vente dans l'ensemble du magasin, le cas échéant.

Chef d'entreprise

• Travailler en partenariat avec le Responsable des opérations et des visues pour gérer les rapports, les budgets, les dépenses, le contrôle des stocks, les fournitures, les relations avec les fournisseurs, la technologie et les installations afin d'assurer le maintien et l'optimisation de l'activité.
• Faire preuve d'un grand sens des affaires en exploitant les mesures pour soutenir les stratégies commerciales.
• Se déplacer de manière dynamique dans les magasins pour évaluer et satisfaire les besoins de l'entreprise, de l'équipe et des clients.

Chef du personnel

• Montrer l'exemple et inspirer le personnel dans les opérations quotidiennes et l'expérience des clients.
• Superviser directement les vendeurs, les agents de service et les caissiers ; être responsable du recrutement et du développement des talents.
• Utiliser les outils de performance de la Société pour évaluer chaque associé des opérations et fournir un retour d'information constant afin de stimuler la croissance et l'amélioration individuelles en partenariat avec le responsable du magasin.

Partenaire commercial

• Collaborer avec la communauté et le studio, les opérations et les responsables visuels pour assurer une formation transversale et veiller à ce que les activités soient bien exécutées.
• Exécuter des directives, des projets et des initiatives axés sur les opérations au niveau de la Société, en partenariat avec le directeur des ventes et des services (par exemple, à partir du CCN).

Gestionnaire des ventes et du service Qualifications :

• 2+ ans d'expérience professionnelle dans un environnement de vente centré sur le client.
• Préférence linguistique: Bilingue
• Capacités de leadership avérées démontrant une excellente prise de décision.
• Valorise le retour d'information, est réceptif au retour d'information et désireux d'en fournir.
• Très énergique, optimiste et enthousiaste, capable d'allier plaisir et travail.
• Motivé et désireux d'obtenir des résultats et d'exceller individuellement et en équipe.
• Excellentes compétences en matière de communication interpersonnelle et écrite.
• S'aligner sur les valeurs d'Alo et les incarner

Les associés éligibles au paiement du temps supplémentaire qui travaillent à temps partiel doivent travailler jusqu'à 29 heures par semaine ; les associés travaillant à temps plein éligibles au paiement du temps supplémentaire sont censés travailler de 32 à 40 heures par semaine, 100 % de leur semaine de travail étant consacrée au plancher de vente. La disponibilité de tous les employés doit répondre aux besoins de l'entreprise, qui sont susceptibles d'évoluer. Le directeur général /  Directeur de magasin détermine les besoins en disponibilité et crée un horaire comprenant les quarts de travail du matin, du soir et du week-end. Tous les employés doivent pouvoir travailler à partir de la semaine de l’Action de grâce (États-Unis), y compris le « Black Friday » (le lendemain de l’Action de grâce aux États-Unis) et cette fin de semaine jusqu'à la fin de la période des fêtes, soit la première semaine de janvier.

QUELQUES-UNS DES AVANTAGES

• Remise généreuse pour les employés sur Bella+Canvas, Alo Yoga et adhésion gratuite à Alo Moves, avec accès à des centaines de cours de fitness et de yoga en streaming avec les meilleurs instructeurs.
• Options de régimes médicaux, dentaires et visuels compétitifs, et avantages supplémentaires améliorés tels que l'accès virtuel gratuit à des prestataires de santé mentale et un nouveau soutien parental pour les employés et les personnes à charge (employés à temps plein).
• Régime de retraite avec contribution équivalente de la société (employés à temps plein).
• Incitatifs mensuels en magasin.
• Allocation vestimentaire.
• Cours de yoga gratuits dans l'un de nos sanctuaires

*********************

OVERVIEW

The Sales & Service Manager is a member of the store leadership team who deals with ALO’s business and guest experience strategy to life in store. This individual is passionate about business targets, sales, guest experience, and elevating talent to meet ALO’s guiding principles. This role’s north star is pointed at ensuring that guest experience in the store is exceptional. Duties require constant movement in and around the store, including the sales floor and back of house. When not actively assisting guests, this position takes initiative to perform other tasks, as needed, to keep store clean, safe, inviting and operating efficiently. 

Sales & Service Leader 

• Investigate and root cause sales opportunities, partnering with the General Manager to escalate process or system gaps
• Oversee the Sales & Service team to execute an exceptional guest experience on the floor through assessing the level of guest connection and technical product education and supporting team members to address gaps through feedback and coaching
• Continue to build the client relationship daily with our customers
• Ensure effective sales floor coverage through the development of workforce solutions and leading selling initiatives throughout the store as needed
• Partner with the General Manager to build the Sales & Service strategy for the store and execute implementation with the Sales & Service team 

Business Leader  

• Represent the business in meetings and on conference calls, in partnership with General Manager
• Review, Monitor and partner with General Manager to manage the budget, reporting and other business data; including metrics (e.g. Expenses, Sell-Thru) and inform planning processes (e.g., quarterly business review and sales planning)
• Future planning workflow business needs to protect optimal performance 

People Leader 

• Ensure that the Sales, Service, and Community team exudes ALO's mission and guiding principles to effectively communicate to our guests who we are, what we do and why we do what we do
• Leads a team through accountability, continuous coaching on a regular basis, development of talent, and elevating effective communication throughout the Operations and Visual team
• Establish internal & external pipeline through succession planning and recruitment strategy
• Writes an effective schedule that prioritizes the best business strategy, in partnership with the General Manager/Store Manager 

Business Partner 

• Oversees the execution of certain deliverables on the ALO Sales and Service Model, protecting operational efficiency
• Collaborates and implement General/Store Manager’s vision and work cross-functionally with business partners, as directed, to support all-level organizational goals
• Demonstrate an ability to navigate the organization with a balance of business need and brand culture 

Sales & Service Leadership Qualifications 

• 3-5 years of retail or related industry leadership experience 
• Working knowledge of MS Office (Word, Excel and Outlook)  
• Extraordinary interpersonal and communication skills, both verbal and written
• Agile with the ability to handle multiple tasks in a changing environment
• Independent work ethic, time management skills, and personal accountability  
• Requires constant movement in and around all areas of the store
• Aligns with and embodies ALO’s Guiding Principles
• Ability to lift, push, carry or otherwise move up to 50 pounds
• Ability to lift, bend, kneel, climb, crawl and/or twist, and safely climb up/down a ladder
• Ability to stand and move for an entire shift 

Sales & Service Manager Schedule 

To build a balanced schedule that supports the needs of the business and our teams, we expect all full-time employees to be available for opening, closing and weekend shifts. All employees without exception are expected to be able to work during the company’s Blackout period, from the week of American Thanksgiving (including Black Friday and Thanksgiving weekend) through the end of the holiday season (the 1st week of January) 

As an Equal Opportunity Employer, ALO does not discriminate against applicants or employees because of race, color, creed, religion, sex, national origin, veteran status, disability, age, citizenship, marital or domestic/civil partnership status, sexual orientation, gender identity or expression or because of any other status or condition protected by applicable federal, state, or local law. 

JUST SOME OF THE PERKS 

• Generous employee discount for ALO, and free membership to ALO Wellness Club, with access to hundreds of streaming fitness and yoga classes with top instructors
• Competitive medical, dental and vision plan options, and enhanced additional benefits such as free virtual access to mental health providers and new parent support for employees and dependents (Full-Time Employees)
• 401K with company matching (Full-Time Employees)
• Monthly Store Incentives
• Clothing Allowance
• Free yoga classes at any of our Sanctuaries (select cities)

#LI-JJ1

#LI-4

#li-onsite

What do we need

We are seeking a Scientific Technical Solutions Lead to join the team developing scientific Solutions built on Dotmatics LUMA, a next-generation, multi-tenant, AI-powered data management and workflow automation for multimodal scientific discovery. As a Scientific technical lead on the team, you will work closely with other Solution Architects, product management, engineering teams, and external stakeholders to deliver exceptional product capabilities via Luma Solutions.

Your focus will be on designing and implementing the configuration necessary to realise product vision and on ensuring that this configuration follows best practices within the Life Sciences and Chemical & Material space.

This role offers the opportunity to shape a foundational part of the modern lab—helping scientists work faster, smarter, and with greater impact.

In this role you will get to:

• Design configuration: Collaborate with Product to determine application structure, define entity/data models, specify task workflows (Scientific Workflows) , and define desired data visualization experiences
• Develop configuration: Create registration entities, data flows, task templates, data visualization experiences, and other configurations in support of developing Luma Solutions that will be delivered as part of the product
• Test and troubleshoot configuration: Perform in-team testing of configuration and assist is handing test cases to the QA group for release testing. Troubleshoot configuration to understand why it is not producing desired results.
• Contribute to documentation: Write draft documentation of configuration and workflows and collaborate with the Documentation team to develop final customer-facing documentation
• Train internal and external users: Train members of other Dotmatics teams and early customers on how to use Luma Solutions configuration and the workflows it supports
• Provide input into new product features: Use new product features in Luma Solutions and provide feedback on the experience, participate in user experience testing, and provide input to the Product team about features that will enable the best Solutions
• Champion quality and best practices: Actively participate in the development of best practices for Luma configuration, and ensure these best practices are followed in the development of Luma Solutions

We are looking for people who have 10+ years of hands-on experience building and delivering informatics solutions for Life Sciences customers. The ideal candidate holds a Bachelor's or advanced degree in Life Sciences, Data Science, Chemistry, Biology, Bioinformatics, or a related technical discipline — and brings a genuine passion for quality and continuous improvement, fueled by a drive to solve problems that truly matter.

The key skills we are looking for: 

• Life Science Industry experience, either as a Scientific Solution Architect, technical application Scientist or a Scientist who has been heavily involved with designing products or technical applications
• Advanced expertise in data modeling, with a proven ability to design robust, scalable data structures
• Expert-level proficiency in configuring low-code platforms and designing end-to-end workflows
• Demonstrated success delivering scientific data platforms or tools spanning data modeling, ETL, APIs, and BI/reporting
• Expert-level SQL skills, with strong working knowledge of Python and JSON
• Deep experience integrating tools and modules to architect complete, cohesive solutions
• Strong analytical ability to translate product requirements into precise technical configuration designs
• Excellent communication skills — able to distill complex technical concepts for both technical and non-technical audiences at all levels
• Experience running and/or supporting scientific workflows in a production or research environment

You may also have 

• Experience running scientific test cases
• Understanding of software testing and or SDLC
• Working knowledge of Databricks
• Drug Discovery or Biotechnology industries or Other scientific Industries

L’opportunité
Êtes-vous une ingénieure ou un ingénieur en développement et exploitation (DevOps) visionnaire qui s’intéresse particulièrement à la mise en place d’infrastructures modernes grâce à l’automatisation, à l’infrastructure en tant que code (IaC) et aux pratiques CI/CD avancées? Au sein de l’équipe IT Engineering de Unity Technologies, vous jouerez un rôle central dans l’évolution de notre environnement multinuagique mondial.

Ce rôle comprend la conception et la gestion de solutions conteneurisées à haute disponibilité, avec un fort accent sur Kubernetes (en particulier GKE), ainsi que l’intégration d’outils d’IA pour accroître l’efficacité. Votre expertise façonnera directement l’infrastructure dynamique des TI, qui permet aux équipes d’ingénierie de Unity de créer des logiciels novateurs utilisés par des millions de développeuses et développeurs dans le monde. Vous ferez partie d’une équipe performante, répartie sur plusieurs régions, qui se consacre à l’innovation continue et à l’automatisation de nos systèmes et qui établit des standards élevés d’excellence.

Si vous n’avez pas peur de retrousser vos manches et que vous aimez relever de nouveaux défis au sein d’une entreprise de renommée mondiale, nous voulons vous rencontrer!

Ce que vous allez faire

• Concevoir, mettre en œuvre et maintenir une infrastructure infonuagique évolutive en appliquant les principes d’infrastructure en tant que code (IaC).
• Créer des applications conteneurisées et gérer des grappes Kubernetes, avec un accent sur Google Kubernetes Engine (GKE).
• Concevoir et tenir à jour des pipelines CI/CD robustes à l’aide d’outils modernes comme ArgoCD, GitHub Actions et Jenkins afin de permettre des déploiements rapides.
• Automatiser l’ensemble des volets de l’infrastructure et des opérations TI afin de réduire le travail manuel, d’améliorer la fiabilité et d’optimiser l’expérience des utilisateurs.
• Explorer et implémenter des outils d’IA pour améliorer l’efficacité opérationnelle, la sécurité et les capacités de maintenance prédictive.

Ce que nous recherchons

• Expertise de Kubernetes (GKE) et des technologies de conteneurisation.
• Expérience éprouvée avec des outils d’infrastructure en tant que code (IaC) (p. ex. Terraform et Ansible).
• Maîtrise des méthodologies et des outils CI/CD (ArgoCD, GitHub Actions, Jenkins).
• Solide expérience de travail dans un environnement infonuagique (GCP, AWS ou Azure).
• Capacité à rédiger du code de haute qualité, prêt pour la production, dans des langages comme Python ou Golang pour l’automatisation et le développement de services.

Vous avez peut-être également

• Une expérience en développement ou en intégration d’outils d’IA/AA (ML).
• Une connaissance des pratiques modernes d’observabilité, incluant la journalisation avancée, les métriques et l’alertage, par exemple Elastic Stack (Elasticsearch, Kibana) et Prometheus/Grafana.
• Une expertise en dépannage avancé et en optimisation de performance de services complexes exécutés dans des environnements de production Linux à fort volume de trafic.
• Une connaissance des services infonuagiques natifs et disposer d’une expérience en automatisation d’infrastructures de bases de données SQL/NoSQL.
• Un sens solide des responsabilités pour mettre en place des feuilles de route et des initiatives techniques, et d’excellentes aptitudes de collaboration au sein d’une équipe répartie sur plusieurs régions.

Information supplémentaire

• Le support à la relocalisation n’est pas disponible pour ce poste
• Un visa de travail ou un parrainage de l’immigration n’est pas disponible pour ce poste

Avantages
Chez Unity, nous voulons que nos membres d’équipe s’épanouissent. Nous offrons un large éventail d’avantages conçus pour soutenir le bien-être et l’équilibre travail-vie personnelle.

Veuillez noter: L’admissibilité aux avantages, les offres spécifiques et la couverture varient selon le pays et le statut d’emploi.

Bien que les avantages précis puissent varier, voici certaines des façons dont nous nous efforçons de prendre soin de nos membres d’équipe admissibles à l’échelle mondiale : assurance santé, vie et invalidité complète | Subvention pour les déplacements | Participation des employés à l’actionnariat | Régimes de retraite/pension compétitifs | Vacances et congés personnels généreux | Soutien aux nouveaux parents grâce à des congés et des programmes de soutien aux familles | Collations offertes au bureau | Programmes et soutien en matière de santé mentale et de bien-être | Groupes-ressources pour employés | Programme mondial d’aide aux employés | Programmes de formation et de perfectionnement | Programme de bénévolat et de jumelage de dons

La vie chez Unity
Unity [NYSE : U] est le premier moteur de jeu au monde, propulsant les expériences de plus de 3 milliards d’utilisateurs(rices) chaque mois. Les plus grands jeux mobiles, les titres indépendants PC les plus populaires, des jeux console parmi les plus innovants, ainsi que la quasi-totalité des principales expériences XR et jeux Web sont développés, déployés et optimisés avec Unity.

Unity accompagne également des équipes dans des secteurs tels que l’automobile, l’industrie manufacturière et la santé pour concevoir, simuler et collaborer en 3D - comblant ainsi l’écart entre les idées et la réalité. Pour plus d’informations, veuillez visiter www.unity.com.

Unity est un employeur fier de garantir l’égalité des chances. Nous nous engageons à favoriser un environnement inclusif et innovateur et à célébrer nos employés à travers l’âge, l’éthinicité, la couleur, l’ascendance, l’origine nationale, la religion, le handicap, le sexe, l’identité ou l’expression de genre, l’orientation sexuelle ou tout autre statut protégé conformément à la loi applicable. Si vous êtes en situation de handicap ou avez des besoins spécifiques nécessitant des aménagements pour que votre entretien se déroule dans les meilleures conditions, nous vous invitons à remplir ce formulaire afin de nous en informer et que nous puissions faire le nécessaire.

Ce poste exige que son ou sa titulaire possède une connaissance de l’anglais qui soit suffisante pour lui permettre d’avoir des échanges professionnels verbaux et écrits dans cette langue, puisque l’accomplissement des tâches liées à ce poste nécessite des communications fréquentes et régulières avec des collègues et partenaire situés à l’échelle mondiale et dont la langue commune est l’anglais.

Les chasseurs de têtes et les agences de recrutement ne peuvent pas soumettre résumes/CV par ce site Web ou directement aux superviseurs. Unity n’accepte pas des chasseurs de têtes non sollicités et des résumés (CV) d’agence. Unity ne payera pas d’honoraires à aucune agence tierce ou entreprise qui n’a pas signé d’ententes avec Unity.

La protection de votre vie privée est importante pour nous. Veuillez prendre un moment pour consulter nos politiques de confidentialité pour les prospects et les candidats. Si vous avez des questions concernant la protection de votre vie privée, veuillez nous contacter à DPO@unity.com.

The opportunity
Are you a visionary DevOps Engineer with a keen focus on driving modern infrastructure through Automation, Infrastructure-as-Code (IaC), and advanced CI/CD practices? At Unity Technologies IT Engineering, you will be pivotal in evolving our global, multi-cloud environment.

This includes architecting and managing highly available, containerized solutions, with a strong emphasis on Kubernetes (specifically GKE), and integrating AI tooling to enhance efficiency. Your expertise will directly shape the dynamic IT infrastructure that empowers Unity’s engineering teams to create groundbreaking software utilized by millions of developers worldwide. You will be part of a high-performing, multi-region team dedicated to continuous innovation and automation of our systems, setting a high standard for excellence.

If you’re not afraid to roll up your sleeves and enjoy new challenges supporting a globally leading company, we are looking for you!

What you'll be doing

• Designing, implementing, and maintaining scalable cloud infrastructure using Infrastructure-as-Code (IaC) principles.
• Building containerized applications and managing Kubernetes clusters, with a focus on Google Kubernetes Engine (GKE).
• Developing and maintaining robust CI/CD pipelines using modern tools like ArgoCD, GitHub Actions, and Jenkins for rapid deployment.
• Driving automation across all aspects of the IT infrastructure and operations to minimize manual effort, improve reliability and improve the user experience.
• Exploring and implementing AI tooling to enhance operational efficiency, security, and predictive maintenance capabilities.

What we're looking for

• Expertise with Kubernetes (GKE) and containerization technologies.
• Proven experience with Infrastructure-as-Code (IaC) tools (e.g., Terraform and Ansible.)
• Deep understanding of CI/CD methodologies and tools (ArgoCD, GitHub Actions, Jenkins).
• Strong background working in a cloud environment (GCP, AWS, or Azure).
• Ability to write high-quality, production-grade code in languages like Python or Golang for automation and service development.

You might also have

• Experience with developing or integrating AI/ML tooling.
• Familiarity with modern Observability practices, including robust logging, metrics, and alerting, e.g. Elastic Stack (Elasticsearch, Kibana) and Prometheus/Grafana.
• Expertise in advanced troubleshooting and performance optimization of complex services running in high-traffic Linux-based production environments.
• Familiarity with cloud-native services and experience with SQL/NoSQL database infrastructure automation.
• Strong ownership mindset to drive technical roadmaps and initiatives, coupled with excellent collaboration skills to work effectively within a multi-region team.

Additional information

• Relocation support is not available for this position
• Work visa/immigration sponsorship is not available for this position

Benefits
At Unity, we want our team members to thrive. We offer a wide range of benefits designed to support well-being and work-life balance.

Please note: Benefits eligibility, specific offerings, and coverage vary based on the country and employment status.

While specific benefits vary, here are some of the ways we strive to take care of our eligible team members globally: Comprehensive health, life, and disability insurance | Commute subsidy | Employee stock ownership | Competitive retirement/pension plans | Generous vacation and personal days | Support for new parents through leave and family-care programs | Office food snacks | Mental Health and Wellbeing programs and support | Employee Resource Groups | Global Employee Assistance Program | Training and development programs | Volunteering and donation matching program

Life at Unity
Unity [NYSE: U] is the world’s leading game engine, powering play for more than 3 billion consumers each month. The top mobile games in the world, the most played PC indie titles, the most innovative console games, and virtually all of the top XR and Web Games are developed, deployed, and grown in Unity. Unity also enables teams across industries like automotive, manufacturing, and healthcare to design, simulate, and collaborate in 3D — closing the gap between ideas and reality. For more information, please visit www.unity.com.

Unity is a proud equal opportunity employer. We are committed to fostering an inclusive, innovative environment and celebrate our employees across age, race, color, ancestry, national origin, religion, disability, sex, gender identity or expression, sexual orientation, or any other protected status in accordance with applicable law. Our differences are strengths that enable us to support the growing and evolving needs of our customers, partners, and collaborators. If you have a disability that means there are preparations or accommodations we can make to help ensure you have a comfortable and positive interview experience, please fill out this form to let us know.

This position requires the incumbent to have a sufficient knowledge of English to have professional verbal and written exchanges in this language since the performance of the duties related to this position requires frequent and regular communication with colleagues and partners located worldwide and whose common language is English.

Headhunters and recruitment agencies may not submit resumes/CVs through this website or directly to managers. Unity does not accept unsolicited headhunter and agency resumes. Unity will not pay fees to any third-party agency or company that does not have a signed agreement with Unity.

Your privacy is important to us. Please take a moment to review our Prospect Privacy Policy and Applicant Privacy Policy. Should you have any concerns about your privacy, please contact us at DPO@unity.com.

#SEN #LI-SA1

S'more about the team

The Product Innovation team is looking for a  Senior Sensory & Ingredient Evaluation Specialist to serve as our lead technical evaluator and procurement liaison. Reporting to the Manager, Ingredient Strategy, you will be the engine behind our ingredient excellence. While the Manager sets the portfolio vision, you are the one "under the hood", standardizing how we test, validating new supplier submissions, and ensuring that our procurement tenders result in ingredients that are both cost-effective and culinary-approved.

• NOTE: This role requires in-office attendance 4 days a week. 

Lettuce share what this role will be responsible for

• Lead Sensory Evaluation: Own the execution of sensory testing for all new ingredient submissions. You will design and facilitate "Gold Standard" cuttings, ensuring every ingredient is tasted, tested, and scored against rigorous culinary benchmarks.
• Define "Best-in-Class" Testing: Develop and refine standardized testing protocols. Whether it’s testing the meltability of a new cheese or the shelf-life stability of a sauce, you ensure our methodologies are scientific, repeatable, and scalable.
• Procurement Technical Partner: Serve as the technical point of contact for the Procurement team during RFPs and tenders. You will analyze supplier samples, provide technical scorecards, and help Procurement understand the quality trade-offs in different sourcing options.
• Ingredient Development & Iteration: Work directly with vendors to "tweak" ingredients. If a spice blend isn't quite right or a protein is losing moisture, you’ll provide the technical feedback loop to suppliers to develop a better version for our boxes.
• Data Gatekeeper: Maintain the technical integrity of our ingredient database. You will ensure that sensory data, specification sheets, and testing results are meticulously documented to inform future SKU rationalization.
• Operational Validation: Ensure ingredients don’t just taste good in a lab, but perform in the real world. You’ll coordinate "home kitchen" stress tests to simulate how our customers will actually experience the product.
• All other duties, as assigned 

Sound a-peeling? Here's what we're looking for

• 4-year degree in Food Science, Culinary Science, or a related technical field. A deep understanding of food chemistry and sensory methodology is essential.
• 3+ years of experience in Sensory Science, Food R&D, Quality Assurance, or Technical Sourcing within the food industry.
• The "Procurement Mindset": You understand the basics of supply chain and tenders; you know that a great ingredient also has to be a viable business solution.
• Technical Palate: You have formal training or significant experience in sensory evaluation (e.g., Triangle testing, Descriptive Analysis) and can articulate flavour profiles with precision.
• Project Management Skills: You can juggle multiple "cuttings" and supplier samples simultaneously without losing track of the data.
• Software Savvy: Proficiency in Excel is a must; experience with sensory software (like Compusense or RedJade) or PLM systems is a major plus.
• You are:
• A "Foodie": You are genuinely obsessed with the difference between two types of soy sauce or the viscosity of a balsamic glaze.
• Adaptable: Able to navigate complex timelines and a high-volume portfolio. 
• Collaborative: You enjoy being the "technical glue" that holds Culinary and Procurement together.
• Analytically Rigorous: You don't just say something "tastes good"—you back it up with data and standardized metrics.

Let’s cut to the cheese, this is why you'll love it here

• Box Discount - Amazing discounts on 1 box per week! 75% discount on weekly HelloFresh and Chefs Plate meal kits AND 50% off weekly Factor meal box.
• Health & Wellness - Health & Dental benefits from day 1, a Health Spending Account, unlimited access to the Headspace app to meet your self-care needs, and 25% discount on GoodLife fitness memberships!
• RRSP Matching - Competitive RRSP matching program offered
• Vacation & PTO - Time off is also an important part of self-care! We offer generous vacation and PTO to help you create a good work-life balance. 
• Family Benefits - A parental leave top-up program for expectant parents.
• Growth & Development - We support your career progression, provide development opportunities, and invest in your continued learning through our organization wide L&D fund.
• Work Hard & Have Fun - From team socials to engaging company days, you’ll have plenty of opportunity to experience the fun!
• Diversity & Inclusion Initiatives - With impactful ERG’s like FreshPride, Women Empowered and LIMES, we are committed to our diversity, equity & inclusion efforts.
• Food Puns - this one is kind of a big dill if you haven’t already noticed. We even have some punny meeting room names!

Flexible Hybrid Approach

At HelloFresh, we know that flexible work arrangements are essential in enabling you to do your best work, while balancing your personal and life needs. Offering remote work flexibility, along with the opportunity to interact and collaborate in the office are all a part of creating a great employee experience. 

To meet these needs, we are pleased to provide Flexible Hybrid work. Flexible Hybrid is a people-first approach that is based on choice, trust, personalization, and empowers teams to choose when and how often they work from the office and work from home, in addition to team days and company days. This means a minimum of 2 days in office per week, with most teams in office between 2-3 days a week.

#LI-HYBRID

Working Conditions

It’s no surprise that as a food company, we use many ingredients that may be considered common allergens (i.e. peanuts, tree nuts, milk, etc.). Whether this role is based out of our headquarters or one of our distribution centers, it is possible that you may be exposed to such allergens in this role. If you have any concerns with being exposed to any particular food ingredients, including meat, please disclose this during the hiring process. 

HelloFresh Canada uses AI-integrated technology to help us process and evaluate applications more efficiently. This includes tools that screen and assess candidate qualifications based on the requirements for this role. While these tools assist our workflow, all final selection decisions are made by our hiring team.

This is a posting for an existing vacancy. We are actively seeking to fill this position.

Interested in joining the HelloFresh team? Don’t be chai, apply! Submit your application in PDF format today.

Location: 4951 - 110 Avenue SE, Calgary, Alberta

S'more about the team

We are looking for a Food Safety & Quality Assurance Supervisor who will take a hands-on approach to the maintenance and continuous improvement of our food safety management system. Reporting to the FSQA Manager, you will supervise a high-functioning team of FSQA Technicians, providing them guidance and acting as a key decision maker when food safety issues arise.. As part of the Food Safety & Quality Assurance team, you will play a key role in ensuring our customers receive high quality and safe meal kits they feel excited about serving to their families.

Lettuce share what this role will be responsible for

• Assign and monitor food safety related programs, including but not limited to pre-op inspections, environmental monitoring, pest control and GMP monitoring.
• Perform trend analysis on monitoring data; utilize results to drive improvements and close gaps.
• Conduct root cause analysis and implement corrective action plans for product and process non-conformances.
• Work closely with the Quality & Technical Team on product and packaging testing.
• Provide support for HACCP reassessment and new process development activities.
• Manage FSQA-related on-boarding, ad hoc and annual re-training.
• Assist with internal, CFIA and third-party audits and inspection.
• Act as primary escalation point and back-up to FSQA Manager in their absence.
• Manage team scheduling, attend team meetings, assist in complaint investigations and other tasks as assigned by the FSQA Manager.
• Work in compliance with OH&S acts and regulations.
• Use personal protective and safety equipment and clothing as directed by the employer and report workplace hazards and dangers to the supervisor or employer.
• All other duties, as assigned 

Sound a-peeling? Here's what we're looking for

• 3+ years in a food safety or quality assurance role in the food or other regulated industry.
• 1+ years of supervisory experience is considered an asset.
• Post-secondary education in Biological, Chemical or Food Sciences or equivalent experience.
• Understanding of HACCP principles, the Safe Food for Canadians Regulations and GFSI schemes.
• Strong leadership and communication skills.
• Excellent organizational and time management skills.
• Familiar with MS Office, Google Apps and comfortable learning and using new technology.
• Comfortable working in a deadline-driven and fast-paced environment.
• Flexible with working hours for business requirements, including early morning and late-night shifts.

Let’s cut to the cheese, this is why you'll love it here

• Box Discount - Amazing discounts on 1 box per week! 75% discount on weekly HelloFresh and Chefs Plate meal kits AND 50% off weekly Factor meal box.
• Health & Wellness - Health & Dental benefits from day 1, a Health Spending Account, unlimited access to the Headspace app to meet your self-care needs, and 25% discount on GoodLife fitness memberships!
• RRSP Matching - Competitive RRSP matching program offered
• Vacation & PTO - Time off is also an important part of self-care! We offer generous vacation and PTO to help you create a good work-life balance. 
• Family Benefits - A parental leave top-up program for expectant parents.
• Growth & Development - We support your career progression, provide development opportunities, and invest in your continued learning through our organization wide L&D fund.
• Work Hard & Have Fun - From team socials to engaging company days, you’ll have plenty of opportunity to experience the fun!
• Diversity & Inclusion Initiatives - With impactful ERG’s like FreshPride, Women Empowered and LIMES, we are committed to our diversity, equity & inclusion efforts.
• Food Puns - this one is kind of a big dill if you haven’t already noticed. We even have some punny meeting room names!

Working Conditions

It’s no surprise that as a food company, we use many ingredients that may be considered common allergens (i.e. peanuts, tree nuts, milk, etc.). Whether this role is based out of our headquarters or one of our distribution centers, it is possible that you may be exposed to such allergens in this role. If you have any concerns with being exposed to any particular food ingredients, including meat, please disclose this during the hiring process. 

HelloFresh Canada uses AI-integrated technology to help us process and evaluate applications more efficiently. This includes tools that screen and assess candidate qualifications based on the requirements for this role. While these tools assist our workflow, all final selection decisions are made by our hiring team.

This is a posting for an existing vacancy. We are actively seeking to fill this position.

Interested in joining the HelloFresh team? Don’t be chai, apply! Submit your application in PDF format today.

S'more about the team

HelloFresh is looking for an Associate Manager to support growth and add sophistication to our customer touchpoints, with the goal of improving retention and reducing churn. As a member of our Customer Relationship Marketing (CRM) team, you will understand the inner workings of how to use data along with optimized creatives, orchestrated across channels to craft compelling customer experiences with the HelloFresh brands. Candidates must have a passion for CRM marketing (with email being a major component!) and be able to independently solve marketing problems and obstacles, develop multiple cross-functional relationships, and adapt to the needs of the business to work towards set goals. Attention to detail, quality of work, cross collaboration and reliability are all integral to success.

Lettuce share what this role will be responsible for

• Oversee the creation, management and optimization of all communications to our active customers across various channels, including email, SMS, and app.
• Build and optimize complex & personalized journeys within Salesforce Marketing Cloud and Iterable
• Help implement new programs within our martech stack to better support our future growthImprove CRM strategies by partnering with audience managers and cross-functional teams to identify actionable insights from customer data and new opportunities. Increase the sophistication of our program through an understanding – and implementation – of industry best practices, current trends, new technologies, regular/iterative testing.  
• Understand current program goals and business targets; offering proactive, thoughtful plans to close gaps and increase growth. Own all aspects for new communications including conception, QA, execution, monitoring and post analysis – ensuring the data and creative both meet standards set by our teams.  
• Understand and own the data and events that trigger our programs, building in checks and automating processes to streamline and work more efficiently.
• Test, iterate, share results, repeat! Staying organized, keeping partners in the loop and updating on performance of projects is required to be successful. 
• Diligently work to improve the customer experience in an ongoing way – thinking critically about what is right for the customer, developing new projects and figuring out how to implement. Speed is important, but quality is paramount.
• All other duties, as assigned 

Sound a-peeling? Here's what we're looking for

• Bachelor's degree – in the field of business, marketing, engineering or data science.
• 3+ years of CRM related experience, with heavy focus on email, the underlying data and the systems/tools that support CRM. Hands-on experience with Salesforce Marketing Cloud or Iterable, database marketing, email provider migration are all major pluses.
• 3+ of experience analyzing data and creating insights that translate into business strategy
• Experience managing complex projects from conceptualization to completion
• Managed complex segmentation strategies and customer lifecycle programs.
• You are:
• Someone with a passion for CRM marketing and exceptional project management skills with the ability to juggle multiple priorities and projects simultaneously
• Ready to collaborate with relevant teams and people of all levels, with strong interpersonal skills to explain complex topics with ease.
• A proactive team player who steps in where needed, takes ownership, and is comfortable operating in a fast-paced, high-growth environment. 
• A Logical thinker who has a passion for data and wants to learn the technical back-end systems to help support campaign development and execution
• Someone that wants to grow with us and elevate our marketing in an efficient, automated manner.

Let’s cut to the cheese, this is why you'll love it here

• Box Discount - Amazing discounts on 1 box per week! 75% discount on weekly HelloFresh and Chefs Plate meal kits AND 50% off weekly Factor meal box.
• Health & Wellness - Health & Dental benefits from day 1, a Health Spending Account, unlimited access to the Headspace app to meet your self-care needs, and 25% discount on GoodLife fitness memberships!
• RRSP Matching - Competitive RRSP matching program offered
• Vacation & PTO - Time off is also an important part of self-care! We offer generous vacation and PTO to help you create a good work-life balance. 
• Family Benefits - A parental leave top-up program for expectant parents.
• Growth & Development - We support your career progression, provide development opportunities, and invest in your continued learning through our organization wide L&D fund.
• Work Hard & Have Fun - From team socials to engaging company days, you’ll have plenty of opportunity to experience the fun!
• Diversity & Inclusion Initiatives - With impactful ERG’s like FreshPride, Women Empowered and LIMES, we are committed to our diversity, equity & inclusion efforts.
• Food Puns - this one is kind of a big dill if you haven’t already noticed. We even have some punny meeting room names!

Flexible Hybrid Approach

At HelloFresh, we know that flexible work arrangements are essential in enabling you to do your best work, while balancing your personal and life needs. Offering remote work flexibility, along with the opportunity to interact and collaborate in the office are all a part of creating a great employee experience. 

To meet these needs, we are pleased to provide Flexible Hybrid work. Flexible Hybrid is a people-first approach that is based on choice, trust, personalization, and empowers teams to choose when and how often they work from the office and work from home, in addition to team days and company days. This means a minimum of 2 days in office per week, with most teams in office between 2-3 days a week.

#LI-HYBRID

Working Conditions

It’s no surprise that as a food company, we use many ingredients that may be considered common allergens (i.e. peanuts, tree nuts, milk, etc.). Whether this role is based out of our headquarters or one of our distribution centers, it is possible that you may be exposed to such allergens in this role. If you have any concerns with being exposed to any particular food ingredients, including meat, please disclose this during the hiring process. 

HelloFresh Canada uses AI-integrated technology to help us process and evaluate applications more efficiently. This includes tools that screen and assess candidate qualifications based on the requirements for this role. While these tools assist our workflow, all final selection decisions are made by our hiring team.

This is a posting for an existing vacancy. We are actively seeking to fill this position.

Interested in joining the HelloFresh team? Don’t be chai, apply! Submit your application in PDF format today.

S'more about the team

HelloFresh is looking for an Associate Manager to support growth and add sophistication to our customer touchpoints, with the goal of improving retention and reducing churn. As a member of our Customer Relationship Marketing (CRM) team, you will understand the inner workings of how to use data along with optimized creatives, orchestrated across channels to craft compelling customer experiences with the HelloFresh brands. Candidates must have a passion for CRM marketing (with email being a major component!) and be able to independently solve marketing problems and obstacles, develop multiple cross-functional relationships, and adapt to the needs of the business to work towards set goals. Attention to detail, quality of work, cross collaboration and reliability are all integral to success.

Lettuce share what this role will be responsible for

• Oversee the creation, management and optimization of all communications to our active customers across various channels, including email, SMS, and app.
• Build and optimize complex & personalized journeys within Salesforce Marketing Cloud and Iterable
• Help implement new programs within our martech stack to better support our future growthImprove CRM strategies by partnering with audience managers and cross-functional teams to identify actionable insights from customer data and new opportunities. Increase the sophistication of our program through an understanding – and implementation – of industry best practices, current trends, new technologies, regular/iterative testing.  
• Understand current program goals and business targets; offering proactive, thoughtful plans to close gaps and increase growth. Own all aspects for new communications including conception, QA, execution, monitoring and post analysis – ensuring the data and creative both meet standards set by our teams.  
• Understand and own the data and events that trigger our programs, building in checks and automating processes to streamline and work more efficiently.
• Test, iterate, share results, repeat! Staying organized, keeping partners in the loop and updating on performance of projects is required to be successful. 
• Diligently work to improve the customer experience in an ongoing way – thinking critically about what is right for the customer, developing new projects and figuring out how to implement. Speed is important, but quality is paramount.
• All other duties, as assigned 

Sound a-peeling? Here's what we're looking for

• Bachelor's degree – in the field of business, marketing, engineering or data science.
• 3+ years of CRM related experience, with heavy focus on email, the underlying data and the systems/tools that support CRM. Hands-on experience with Salesforce Marketing Cloud or Iterable, database marketing, email provider migration are all major pluses.
• 3+ of experience analyzing data and creating insights that translate into business strategy
• Experience managing complex projects from conceptualization to completion
• Managed complex segmentation strategies and customer lifecycle programs.
• You are:
• Someone with a passion for CRM marketing and exceptional project management skills with the ability to juggle multiple priorities and projects simultaneously
• Ready to collaborate with relevant teams and people of all levels, with strong interpersonal skills to explain complex topics with ease.
• A proactive team player who steps in where needed, takes ownership, and is comfortable operating in a fast-paced, high-growth environment. 
• A Logical thinker who has a passion for data and wants to learn the technical back-end systems to help support campaign development and execution
• Someone that wants to grow with us and elevate our marketing in an efficient, automated manner.

Let’s cut to the cheese, this is why you'll love it here

• Box Discount - Amazing discounts on 1 box per week! 75% discount on weekly HelloFresh and Chefs Plate meal kits AND 50% off weekly Factor meal box.
• Health & Wellness - Health & Dental benefits from day 1, a Health Spending Account, unlimited access to the Headspace app to meet your self-care needs, and 25% discount on GoodLife fitness memberships!
• RRSP Matching - Competitive RRSP matching program offered
• Vacation & PTO - Time off is also an important part of self-care! We offer generous vacation and PTO to help you create a good work-life balance. 
• Family Benefits - A parental leave top-up program for expectant parents.
• Growth & Development - We support your career progression, provide development opportunities, and invest in your continued learning through our organization wide L&D fund.
• Work Hard & Have Fun - From team socials to engaging company days, you’ll have plenty of opportunity to experience the fun!
• Diversity & Inclusion Initiatives - With impactful ERG’s like FreshPride, Women Empowered and LIMES, we are committed to our diversity, equity & inclusion efforts.
• Food Puns - this one is kind of a big dill if you haven’t already noticed. We even have some punny meeting room names!

Flexible Hybrid Approach

At HelloFresh, we know that flexible work arrangements are essential in enabling you to do your best work, while balancing your personal and life needs. Offering remote work flexibility, along with the opportunity to interact and collaborate in the office are all a part of creating a great employee experience. 

To meet these needs, we are pleased to provide Flexible Hybrid work. Flexible Hybrid is a people-first approach that is based on choice, trust, personalization, and empowers teams to choose when and how often they work from the office and work from home, in addition to team days and company days. This means a minimum of 2 days in office per week, with most teams in office between 2-3 days a week.

#LI-HYBRID

Working Conditions

It’s no surprise that as a food company, we use many ingredients that may be considered common allergens (i.e. peanuts, tree nuts, milk, etc.). Whether this role is based out of our headquarters or one of our distribution centers, it is possible that you may be exposed to such allergens in this role. If you have any concerns with being exposed to any particular food ingredients, including meat, please disclose this during the hiring process. 

HelloFresh Canada uses AI-integrated technology to help us process and evaluate applications more efficiently. This includes tools that screen and assess candidate qualifications based on the requirements for this role. While these tools assist our workflow, all final selection decisions are made by our hiring team.

This is a posting for an existing vacancy. We are actively seeking to fill this position.

Interested in joining the HelloFresh team? Don’t be chai, apply! Submit your application in PDF format today.

L’opportunité
Êtes-vous une ingénieure ou un ingénieur en développement et exploitation (DevOps) visionnaire qui s’intéresse particulièrement à la mise en place d’infrastructures modernes grâce à l’automatisation, à l’infrastructure en tant que code (IaC) et aux pratiques CI/CD avancées? Au sein de l’équipe IT Engineering de Unity Technologies, vous jouerez un rôle central dans l’évolution de notre environnement multinuagique mondial.

Ce rôle comprend la conception et la gestion de solutions conteneurisées à haute disponibilité, avec un fort accent sur Kubernetes (en particulier GKE), ainsi que l’intégration d’outils d’IA pour accroître l’efficacité. Votre expertise façonnera directement l’infrastructure dynamique des TI, qui permet aux équipes d’ingénierie de Unity de créer des logiciels novateurs utilisés par des millions de développeuses et développeurs dans le monde. Vous ferez partie d’une équipe performante, répartie sur plusieurs régions, qui se consacre à l’innovation continue et à l’automatisation de nos systèmes et qui établit des standards élevés d’excellence.

Si vous n’avez pas peur de retrousser vos manches et que vous aimez relever de nouveaux défis au sein d’une entreprise de renommée mondiale, nous voulons vous rencontrer!

Ce que vous allez faire

• Concevoir, mettre en œuvre et maintenir une infrastructure infonuagique évolutive en appliquant les principes d’infrastructure en tant que code (IaC).
• Créer des applications conteneurisées et gérer des grappes Kubernetes, avec un accent sur Google Kubernetes Engine (GKE).
• Concevoir et tenir à jour des pipelines CI/CD robustes à l’aide d’outils modernes comme ArgoCD, GitHub Actions et Jenkins afin de permettre des déploiements rapides.
• Automatiser l’ensemble des volets de l’infrastructure et des opérations TI afin de réduire le travail manuel, d’améliorer la fiabilité et d’optimiser l’expérience des utilisateurs.
• Explorer et implémenter des outils d’IA pour améliorer l’efficacité opérationnelle, la sécurité et les capacités de maintenance prédictive.

Ce que nous recherchons

• Expertise de Kubernetes (GKE) et des technologies de conteneurisation.
• Expérience éprouvée avec des outils d’infrastructure en tant que code (IaC) (p. ex. Terraform et Ansible).
• Maîtrise des méthodologies et des outils CI/CD (ArgoCD, GitHub Actions, Jenkins).
• Solide expérience de travail dans un environnement infonuagique (GCP, AWS ou Azure).
• Capacité à rédiger du code de haute qualité, prêt pour la production, dans des langages comme Python ou Golang pour l’automatisation et le développement de services.

Vous avez peut-être également

• Une expérience en développement ou en intégration d’outils d’IA/AA (ML).
• Une connaissance des pratiques modernes d’observabilité, incluant la journalisation avancée, les métriques et l’alertage, par exemple Elastic Stack (Elasticsearch, Kibana) et Prometheus/Grafana.
• Une expertise en dépannage avancé et en optimisation de performance de services complexes exécutés dans des environnements de production Linux à fort volume de trafic.
• Une connaissance des services infonuagiques natifs et disposer d’une expérience en automatisation d’infrastructures de bases de données SQL/NoSQL.
• Un sens solide des responsabilités pour mettre en place des feuilles de route et des initiatives techniques, et d’excellentes aptitudes de collaboration au sein d’une équipe répartie sur plusieurs régions.

Information supplémentaire

• Le support à la relocalisation n’est pas disponible pour ce poste
• Un visa de travail ou un parrainage de l’immigration n’est pas disponible pour ce poste

Avantages
Chez Unity, nous voulons que nos membres d’équipe s’épanouissent. Nous offrons un large éventail d’avantages conçus pour soutenir le bien-être et l’équilibre travail-vie personnelle.

Veuillez noter: L’admissibilité aux avantages, les offres spécifiques et la couverture varient selon le pays et le statut d’emploi.

Bien que les avantages précis puissent varier, voici certaines des façons dont nous nous efforçons de prendre soin de nos membres d’équipe admissibles à l’échelle mondiale : assurance santé, vie et invalidité complète | Subvention pour les déplacements | Participation des employés à l’actionnariat | Régimes de retraite/pension compétitifs | Vacances et congés personnels généreux | Soutien aux nouveaux parents grâce à des congés et des programmes de soutien aux familles | Collations offertes au bureau | Programmes et soutien en matière de santé mentale et de bien-être | Groupes-ressources pour employés | Programme mondial d’aide aux employés | Programmes de formation et de perfectionnement | Programme de bénévolat et de jumelage de dons

La vie chez Unity
Unity [NYSE : U] est le premier moteur de jeu au monde, propulsant les expériences de plus de 3 milliards d’utilisateurs(rices) chaque mois. Les plus grands jeux mobiles, les titres indépendants PC les plus populaires, des jeux console parmi les plus innovants, ainsi que la quasi-totalité des principales expériences XR et jeux Web sont développés, déployés et optimisés avec Unity.

Unity accompagne également des équipes dans des secteurs tels que l’automobile, l’industrie manufacturière et la santé pour concevoir, simuler et collaborer en 3D - comblant ainsi l’écart entre les idées et la réalité. Pour plus d’informations, veuillez visiter www.unity.com.

Unity est un employeur fier de garantir l’égalité des chances. Nous nous engageons à favoriser un environnement inclusif et innovateur et à célébrer nos employés à travers l’âge, l’éthinicité, la couleur, l’ascendance, l’origine nationale, la religion, le handicap, le sexe, l’identité ou l’expression de genre, l’orientation sexuelle ou tout autre statut protégé conformément à la loi applicable. Si vous êtes en situation de handicap ou avez des besoins spécifiques nécessitant des aménagements pour que votre entretien se déroule dans les meilleures conditions, nous vous invitons à remplir ce formulaire afin de nous en informer et que nous puissions faire le nécessaire.

Ce poste exige que son ou sa titulaire possède une connaissance de l’anglais qui soit suffisante pour lui permettre d’avoir des échanges professionnels verbaux et écrits dans cette langue, puisque l’accomplissement des tâches liées à ce poste nécessite des communications fréquentes et régulières avec des collègues et partenaire situés à l’échelle mondiale et dont la langue commune est l’anglais.

Les chasseurs de têtes et les agences de recrutement ne peuvent pas soumettre résumes/CV par ce site Web ou directement aux superviseurs. Unity n’accepte pas des chasseurs de têtes non sollicités et des résumés (CV) d’agence. Unity ne payera pas d’honoraires à aucune agence tierce ou entreprise qui n’a pas signé d’ententes avec Unity.

La protection de votre vie privée est importante pour nous. Veuillez prendre un moment pour consulter nos politiques de confidentialité pour les prospects et les candidats. Si vous avez des questions concernant la protection de votre vie privée, veuillez nous contacter à DPO@unity.com.

The opportunity
Are you a visionary DevOps Engineer with a keen focus on driving modern infrastructure through Automation, Infrastructure-as-Code (IaC), and advanced CI/CD practices? At Unity Technologies IT Engineering, you will be pivotal in evolving our global, multi-cloud environment.

This includes architecting and managing highly available, containerized solutions, with a strong emphasis on Kubernetes (specifically GKE), and integrating AI tooling to enhance efficiency. Your expertise will directly shape the dynamic IT infrastructure that empowers Unity’s engineering teams to create groundbreaking software utilized by millions of developers worldwide. You will be part of a high-performing, multi-region team dedicated to continuous innovation and automation of our systems, setting a high standard for excellence.

If you’re not afraid to roll up your sleeves and enjoy new challenges supporting a globally leading company, we are looking for you!

What you'll be doing

• Designing, implementing, and maintaining scalable cloud infrastructure using Infrastructure-as-Code (IaC) principles.
• Building containerized applications and managing Kubernetes clusters, with a focus on Google Kubernetes Engine (GKE).
• Developing and maintaining robust CI/CD pipelines using modern tools like ArgoCD, GitHub Actions, and Jenkins for rapid deployment.
• Driving automation across all aspects of the IT infrastructure and operations to minimize manual effort, improve reliability and improve the user experience.
• Exploring and implementing AI tooling to enhance operational efficiency, security, and predictive maintenance capabilities.

What we're looking for

• Expertise with Kubernetes (GKE) and containerization technologies.
• Proven experience with Infrastructure-as-Code (IaC) tools (e.g., Terraform and Ansible.)
• Deep understanding of CI/CD methodologies and tools (ArgoCD, GitHub Actions, Jenkins).
• Strong background working in a cloud environment (GCP, AWS, or Azure).
• Ability to write high-quality, production-grade code in languages like Python or Golang for automation and service development.

You might also have

• Experience with developing or integrating AI/ML tooling.
• Familiarity with modern Observability practices, including robust logging, metrics, and alerting, e.g. Elastic Stack (Elasticsearch, Kibana) and Prometheus/Grafana.
• Expertise in advanced troubleshooting and performance optimization of complex services running in high-traffic Linux-based production environments.
• Familiarity with cloud-native services and experience with SQL/NoSQL database infrastructure automation.
• Strong ownership mindset to drive technical roadmaps and initiatives, coupled with excellent collaboration skills to work effectively within a multi-region team.

Additional information

• Relocation support is not available for this position
• Work visa/immigration sponsorship is not available for this position

Benefits
At Unity, we want our team members to thrive. We offer a wide range of benefits designed to support well-being and work-life balance.

Please note: Benefits eligibility, specific offerings, and coverage vary based on the country and employment status.

While specific benefits vary, here are some of the ways we strive to take care of our eligible team members globally: Comprehensive health, life, and disability insurance | Commute subsidy | Employee stock ownership | Competitive retirement/pension plans | Generous vacation and personal days | Support for new parents through leave and family-care programs | Office food snacks | Mental Health and Wellbeing programs and support | Employee Resource Groups | Global Employee Assistance Program | Training and development programs | Volunteering and donation matching program

Life at Unity
Unity [NYSE: U] is the world’s leading game engine, powering play for more than 3 billion consumers each month. The top mobile games in the world, the most played PC indie titles, the most innovative console games, and virtually all of the top XR and Web Games are developed, deployed, and grown in Unity. Unity also enables teams across industries like automotive, manufacturing, and healthcare to design, simulate, and collaborate in 3D — closing the gap between ideas and reality. For more information, please visit www.unity.com.

Unity is a proud equal opportunity employer. We are committed to fostering an inclusive, innovative environment and celebrate our employees across age, race, color, ancestry, national origin, religion, disability, sex, gender identity or expression, sexual orientation, or any other protected status in accordance with applicable law. Our differences are strengths that enable us to support the growing and evolving needs of our customers, partners, and collaborators. If you have a disability that means there are preparations or accommodations we can make to help ensure you have a comfortable and positive interview experience, please fill out this form to let us know.

This position requires the incumbent to have a sufficient knowledge of English to have professional verbal and written exchanges in this language since the performance of the duties related to this position requires frequent and regular communication with colleagues and partners located worldwide and whose common language is English.

Headhunters and recruitment agencies may not submit resumes/CVs through this website or directly to managers. Unity does not accept unsolicited headhunter and agency resumes. Unity will not pay fees to any third-party agency or company that does not have a signed agreement with Unity.

Your privacy is important to us. Please take a moment to review our Prospect Privacy Policy and Applicant Privacy Policy. Should you have any concerns about your privacy, please contact us at DPO@unity.com.

#SEN #LI-SA1

The Contributions team is responsible for two of the most important actions on the platform: Posting and Commenting. We know that conversations are the lifeblood of Reddit, so we strive to ensure the content and the surrounding conversation is simple, expressive, intelligent, and modern. This is a high impact role where you will drive related technical & product strategy, operations, architecture, and execution for one of the largest sites in the world.

This role can be 100% remote within the United States or Canada. If you are located near an office, you’re welcome to work a hybrid schedule as well! 

What You’ll Do:

• Work cross-functionally, collaborate and partner with product, design, and other engineering counterparts to execute on product and business strategy and build novel products and features that our users will love.
• Contribute to the full development cycle: technical design, development, test, experimentation, analysis, and launch. You’ll be reviewing code and design docs, giving feedback on product specs and mocks.
• Participate with a team of thoughtful, fast-moving, and motivated engineers. Contribute to standards that improve developer workflows, recommend best practices, and help mentor engineers on the team to grow their technical expertise.
• Continuously learn and improve your technical and non-technical abilities.

Minimum Candidate Qualifications for this role:

• Minimum of 3+ years of post-internship, full-time, hands-on, professional software development experience developing user-facing iOS mobile native applications at scale, using Swift.
• Familiarity with software engineering best practices such as unit/integration/end-to-end testing, design documents, CI/CD, A/B testing, code reviews, and documentation
• Strong organizational skills, the ability to prioritize tasks and keep projects on schedule.
• Excellent communication skills. You collaborate effectively with teams in a fully remote environment and discuss complex topics with technical and non-technical audiences.
• BS degree in Computer Science, a similar technical field of study or equivalent practical, professional, hands-on experience.
• You love to build new things and thrive in ambiguity and even failure. You care about innovation. 
• Software development experience in one or more general-purpose programming languages; Swift (expertise required), Java, Python, Go, Rust, C++.
• Additional knowledge around GraphQL, REST, HTTP basics, and the ability to design maintainable APIs is a plus.

Benefits:

• Global Benefit programs that fit your lifestyle, from workspace to professional development to caregiving support

• Family Planning Support

• Gender-Affirming Care

• Mental Health & Coaching Benefits

• Comprehensive Medical Benefits & Health Care Spending Account

• Registered Retirement Savings Plan with matching contributions

• Income Replacement Programs

• Flexible Vacation & Paid Volunteer Time Off

• Generous Paid Parental Leave

TouchBistro is a comprehensive restaurant management solution built to help restaurateurs streamline operations, boost sales, and elevate the guest experience. We are looking for a high-impact Senior Manager, Product Support to own the operational execution of our Customer Support and Workforce Management (WFM) teams. Reporting to the Senior Director, you will be the operational heartbeat of the team ensuring that we meet our SLAs, optimize our staffing, and drive measurable, positive impact on customer experience.

We need a leader who balances operational discipline with a genuine, people-first leadership style, and who understands that every support interaction is an opportunity to protect our revenue and deepen customer loyalty.

What You’ll Do

• Own Daily Operations: Run the “live” environment, ensuring consistent, calm, and efficient performance—even at peak volume
• Reduce Volume at the Source: Use data to identify root causes and partner cross-functionally to eliminate friction and improve the customer experience
• Lead Escalations: Own critical customer issues end-to-end, driving fast resolution while addressing underlying product or process gaps
• Build QA & Performance Programs: Design and evolve QA frameworks that drive measurable improvements in service delivery
• Drive Coaching Excellence: Establish a high-frequency coaching rhythm that improves FCR, CSAT, and overall team performance
• Improve Customer Retention: Coach teams to deliver high-empathy, high-competence interactions that rebuild customer confidence
• Own WFM Strategy: Lead forecasting, scheduling, and capacity planning to ensure efficient, cost-effective coverage aligned to SLAs
• Lead with Empathy: Build a high-performing, high-retention team culture grounded in accountability, transparency, and support

What You Bring

• Proven Operator: 8+ years in support leadership within SaaS or B2B environments, running metrics-driven operations
• Escalation Leadership: Experience managing high-stakes technical escalations with strong cross-functional communication
• Coaching & QA Expertise: Track record of building performance management and QA programs that drive KPI improvement
• Data-Driven Mindset: Ability to translate support data into actionable insights and influence product or process changes
• WFM Expertise: Hands-on experience with WFM tools (e.g., Calabrio, Genesys, NICE) and a strong understanding of forecasting, occupancy, and shrinkage
• High EQ: Collaborative, clear communicator who leads with empathy and builds strong cross-functional relationships

Nice to Have

• Experience supporting 24/7 operations across multiple time zones
• Exposure to AI-driven support tools or self-service strategies
• Experience scaling support teams in high-growth or startup environments

This post is describing an existing vacancy at SIE.  As part of the Foundational Systems and Experiences Engineering (FSEE) organization, this role contributes directly and takes ownership of the infrastructure, tooling, and automation that empower PlayStation developers worldwide. Our team builds and maintains the systems that support build, test, and release workflows across console, mobile, web, and PC platforms. The ideal candidate is passionate about developer productivity, highly collaborative, and motivated by solving complex technical problems that enable development teams to deliver exceptional experiences to PlayStation users.

This position offers the opportunity to work at global scale, partnering with engineering, QA, operations, and platform teams to enhance delivery pipelines, streamline development processes, and ensure the reliability, security, and scalability of the platforms that power the PlayStation ecosystem, while influencing technical direction within their domain.

Responsibilities

• Design, develop, and maintain software build and release pipelines that support delivery across PlayStation consoles, Web, Mobile, and PC platforms.

• Automate provisioning, configuration, and lifecycle management of cloud infrastructure using Infrastructure-as-Code (IaC) to enable consistent, secure, and scalable deployments.

• Build internal tools and applications that streamline development workflows and accelerate software delivery.

• Engage closely with dependent engineering, QA, and operations teams to understand requirements, remove obstacles, and ensure smooth end-to-end delivery, often driving alignment across teams.

• Monitor and analyze telemetry (metrics, logs, traces) to detect issues, identify improvement opportunities, and lead efforts to improve operational excellence across CI/CD systems and tools.

• Develop dashboards and visualizations to communicate system performance, reliability, and pipeline health.

• Identify and resolve CI/CD challenges proactively, providing support to development teams and continually improving system resilience.

• Produce clear, high-quality documentation including tutorials, how-to guides, references, and conceptual explanations for infrastructure, pipelines, and internally developed tools.

• Collaborate with globally distributed team members and developers across all SIE offices to design and deliver scalable PlayStation software experiences.

• Work across diverse web technology stacks and environments, adapting solutions to multiple platforms and application architectures, and guiding best practices where appropriate.

Skills & Qualifications

Minimum Requirements

• Bachelor’s degree or equivalent in Computer Science, Engineering, or a related field.

• Strong understanding of object-oriented programming principles.

• Knowledge of fundamental data structures and algorithms.

• Experience with Git and GitHub for source control and workflow management.

• Experience developing with JavaScript and/or TypeScript.

• Familiarity with modern web technologies, package managers, and frameworks.

• Experience with container orchestration (Docker, Kubernetes).

• Comfort working within Linux environments and command-line tooling.

• Experience with CI/CD systems such as Jenkins or GitHub Actions.

• Excellent communication, collaboration, and problem-solving abilities.

Preferred Requirements

• Experience integrating or developing against RESTful APIs.

• Understanding of Linux and Windows operating system fundamentals.

• Familiarity with observability platforms (Grafana, Prometheus, Loki, etc.).

• Strong understanding of Infrastructure As Code, and experience with Cloudformation or CDK

• Extensive experience working with AWS services (e.g., EC2, EKS, S3, RDS, etc.).

• Hands-on experience with CI/CD workflows, using Jenkins or GitHub Actions at an advanced level.

Overview

This post is describing an existing vacancy at SIE. As part of the Foundational Systems and Experiences Engineering (FSEE) organization, this role contributes directly to the infrastructure, tooling, and automation that empower PlayStation developers worldwide. Our team builds and maintains the systems that support build, test, and release workflows across console, mobile, web, and PC platforms. The ideal candidate is passionate about developer productivity, highly collaborative, and motivated by solving complex technical problems that enable development teams to deliver exceptional experiences to PlayStation users.

This position offers the opportunity to work at global scale, partnering with engineering, QA, operations, and platform teams to enhance delivery pipelines, streamline development processes, and ensure the reliability, security, and scalability of the platforms that power the PlayStation ecosystem.

Responsibilities

• Design, develop, and maintain software build and release pipelines that support delivery across PlayStation consoles, Web, Mobile, and PC platforms.
• Automate provisioning, configuration, and lifecycle management of cloud infrastructure using Infrastructure-as-Code (IaC) to enable consistent, secure, and scalable deployments.
• Build internal tools and applications that streamline development workflows and accelerate software delivery.
• Engage closely with dependent engineering, QA, and operations teams to understand requirements, remove obstacles, and ensure smooth end-to-end delivery.
• Monitor and analyze telemetry (metrics, logs, traces) to detect issues, identify improvement opportunities, and drive operational excellence across CI/CD systems and tools.
• Develop dashboards and visualizations to communicate system performance, reliability, and pipeline health.
• Identify and resolve CI/CD challenges proactively, providing support to development teams and continually improving system resilience.
• Produce clear, high-quality documentation including tutorials, how-to guides, references, and conceptual explanations for infrastructure, pipelines, and internally developed tools.
• Collaborate with globally distributed team members and developers across all SIE offices to design and deliver scalable PlayStation software experiences.
• Work across diverse web technology stacks and environments, adapting solutions to multiple platforms and application architectures.

Skills & Qualifications

Minimum Requirements

• Bachelor’s degree in Computer Science, Engineering, or a related field, or equivalent experience.
• Strong understanding of object-oriented programming principles.
• Knowledge of fundamental data structures and algorithms.
• Experience with Git and GitHub for source control and workflow management.
• Experience developing with JavaScript and/or TypeScript.
• Familiarity with modern web technologies, package managers, and frameworks.
• Experience with container orchestration (Docker, Kubernetes).
• Comfort working within Linux environments and command-line tooling.
• Experience with CI/CD systems such as Jenkins or GitHub Actions.
• Excellent communication, collaboration, and problem-solving abilities.

Preferred Requirements

• Experience integrating or developing against RESTful APIs.
• Understanding of Linux and Windows operating system fundamentals.
• Familiarity with observability platforms (Grafana, Prometheus, Loki, etc.).
• Experience working with AWS services (e.g., EC2, EKS, S3, RDS, etc.).
• Hands-on experience with CI/CD workflows using Jenkins or GitHub Actions beyond basic usage.

OVERVIEW

The Operations Associate is critical in the store team and is responsible for driving profitability and efficiency. The Operations Associate will work closely with the Operations & Visual Management team in initiating, completing work, and providing feedback to the team to achieve optimal results supporting total store operations.  

Key Job Responsibilities 

• Execute inventory management processes effectively with a focus on maximizing inventory accuracy and reducing shrink
• Investigate and root cause inventory accuracy issues, partnering with the General/Store Manager to escalate process or system gaps
• Support execution of key operational functions including shipment, receiving and processing, reverse transfers, sales floor recovery, intra-day sales floor replenishment, floor set updates, and supply management
• Maintain and champion strong visual standards for the sales floor
• Work closely with reporting, budgets, expenses, inventory control, supplies, vendor relationships, technology, and facilities to ensure maintained and maximized
• Support a safe work environment and efficient operation through strong stockroom standards and processes
• Move dynamically on the retail floor to assess and fulfill the needs of the business, team and guests
• Execute company-level operations-focused directives, projects and initiates, in partnership with the Operations & Visual Management team.  
• Assists in processing shipment and ensuring product flow; including but not limited to visual merchandising placement and daily replenishment excellence
• Demonstrate strong business acumen by leveraging metrics to support business-driving strategies
• Resolve client needs quickly & effectively ensuring customer satisfaction
• Identify product concerns and communicate inventory needs to support the business goals
• Duties require constant movement in and around the store, including the sales floor and back of house. When not actively assisting guests, this position takes initiative to perform other tasks, as needed, to keep store clean, safe, inviting and operating efficiently. 

Operations Associate Qualifications 

• 1+ years prior work experience in a client-centric, sales & operational environment
• Requires constant movement in and around all areas of store
• Ability to lift, push, carry or otherwise move up to 50 pounds
• Ability to lift, bend, kneel, climb, crawl and/or twist, and safely climb up/down a ladder
• Ability to stand and move for an entire shift
• Passion for customer service and delivering exceptional experiences
• Self-motivated with a desire to achieve results and excel individually, and as a team
• Aligns with and embodies ALO’s Guiding Principles  

 Operations Associate Schedule 

Part-Time non-exempt associates are expected to work up to 30 hours per week, based on the needs of the business, for a shift minimum of 4 hours. Full-Time non-exempt associates are expected to have open availability, 7 days a week, between 32 - 40 hours. All employees without exception are expected to be able to work during the company’s Blackout period, from the week of American Thanksgiving (including Black Friday and Thanksgiving weekend) through the end of the holiday season (the 1st week of January). 

As an Equal Opportunity Employer, ALO does not discriminate against applicants or employees because of race, color, creed, religion, sex, national origin, veteran status, disability, age, citizenship, marital or domestic/civil partnership status, sexual orientation, gender identity or expression or because of any other status or condition protected by applicable federal, state, or local law. 

JUST SOME OF THE PERKS 

• Generous employee discount for ALO, and free membership to ALO Wellness Club, with access to hundreds of streaming fitness and yoga classes with top instructors
• Competitive medical, dental and vision plan options, and enhanced additional benefits such as free virtual access to mental health providers and new parent support for employees and dependents (Full-Time Employees)
• Monthly Store Incentives
• Clothing Allowance
• Free yoga classes at any of our Sanctuaries (select cities)

The Company’s Associate base pay ranges from $17.75 - $19.95 CAD/ hour in Vancouver, BC. Please also note, Associates are eligible to participate in the Company’s Monthly Store Incentive bonus program, which may result in bringing the total compensation to a higher range. Further, the range listed is just one component of the Company’s total rewards package for retail employees. Other rewards may include: clothing allowance, employee discount, 401K, competitive medical, dental, and vision plans, commuter benefits, and ALO Wellness Club.

#LI-JJ1

#LI-2

#li-onsite

Role Objective

The Sales Associate works to achieve store sales goals by setting the ALO experience & Brand Mission standard. Creating an authentic, organic experience of excellence for every guest through genuine connection, product education and educating customers about our community and culture. This individual is an expert in all facets of product knowledge, including features, benefits, fabric, usage, design, and care. The Sales Associate thrives working on a team and relishes a culture of feedback and excellence.  

Key Job Responsibilities 

• Impacts the business and store environment in a positive manner aligning with store leadership and company goals. 
• Drive and exceed sales goals by leading ALO's Flow initiatives, while optimizing productivity and efficiency
• Ensure engagement with customers and provide a friendly and easy to shop environment
• Continue to build the client relationship daily with our customers
• In partnership with leadership team, analyze reports to strategize and deliver results; support achieving action plans focusing on deficient areas and highlight growth opportunities
• Ensure effective sales floor coverage through the development of workforce solutions and leading selling initiatives throughout the store as needed.
• Knowledge of store goals, company communication, initiatives, new product launches and any additional information required by the Store Leadership Team; educate on guest-facing initiatives on the floor
• Confidently introduces all facets of the ALO business model (Retail, Yoga, Café) through personal testimony and knowledge of all aspects and details
• Leverages company tools, incentives, and strategies to support meeting store goals
• Resolve client needs quickly & effectively ensuring customer satisfaction
• Educates guests and staff on our product, community and culture
• Understand and protect the Daily schedule that prioritizes the best business strategy, in partnership with the Store Leadership
• Assists in processing shipment and ensuring product flow including but not limited to visual merchandising placement and daily replenishment excellence
• Ensure all front and back of house procedures are executed in accordance with company Policy & Procedures
• Duties require constant movement in and around the store, including the sales floor and back of house. When not actively assisting guests, this position takes initiative to perform other tasks, as needed, to keep store clean, safe, inviting and operating efficiently. 

Sales Associate Qualifications 

• Preferred 1+ years prior work experience in a client-centric, sales environment
• Passion for customer service and delivering exceptional experiences
• Aligns with and embodies ALO's Guiding Principles
• Self-motivated with a desire to achieve results and excel individually, and as a team
• Requires constant movement in and around all areas of store
• Ability to lift, push, carry or otherwise move up to 50 pounds
• Ability to lift, bend, kneel, climb, crawl and/or twist, and safely climb up/down a ladder
• Ability to stand and move for an entire shift 

Sales Associate Schedule 

Part-Time non-exempt associates are expected to work up to 30 hours per week, based on the needs of the business, for a shift minimum of 4 hours. Full-Time non-exempt associates are expected to have open availability, 7 days a week, between 32 - 40 hours. All employees without exception are expected to be able to work during the company’s Blackout period, from the week of American Thanksgiving (including Black Friday and Thanksgiving weekend) through the end of the holiday season (the 1st week of January). 

As an Equal Opportunity Employer, ALO does not discriminate against applicants or employees because of race, color, creed, religion, sex, national origin, veteran status, disability, age, citizenship, marital or domestic/civil partnership status, sexual orientation, gender identity or expression or because of any other status or condition protected by applicable federal, state, or local law. 

JUST SOME OF THE PERKS 

• Generous employee discount for Bella+Canvas, ALO, and free membership to ALO Wellness, with access to hundreds of streaming fitness and yoga classes with top instructors
• Competitive medical, dental and vision plan options, and enhanced additional benefits such as free virtual access to mental health providers and new parent support for employees and dependents (Full-Time Employees)
• RRSP and TFSA with company matching (Canada Full-Time Employees)
• Monthly Store Incentives
• Clothing Allowance
• Free yoga classes at any of our Sanctuaries

#LI-JJ1

#LI-2

#li-onsite

Role Objective 

The Sales Associate works to achieve store sales goals by setting the ALO experience & Brand Mission standard. Creating an authentic, organic experience of excellence for every guest through genuine connection, product education and educating customers about our community and culture. This individual is an expert in all facets of product knowledge, including features, benefits, fabric, usage, design, and care. The Sales Associate thrives working on a team and relishes a culture of feedback and excellence.  

Key Job Responsibilities 

• Impacts the business and store environment in a positive manner aligning with store leadership and company goals. 
• Drive and exceed sales goals by leading ALO’s Flow initiatives, while optimizing productivity and efficiency
• Ensure engagement with customers and provide a friendly and easy to shop environment
• Continue to build the client relationship daily with our customers
• In partnership with leadership team, analyze reports to strategize and deliver results; support achieving action plans focusing on deficient areas and highlight growth opportunities
• Ensure effective sales floor coverage through the development of workforce solutions and leading selling initiatives throughout the store as needed
• Knowledge of store goals, company communication, initiatives, new product launches and any additional information required by the Store Leadership Team; educate on guest-facing initiatives on the floor
• Confidently introduces all facets of the ALO business model (Retail, Yoga, Café) through personal testimony and knowledge of all aspects and details
• Leverages company tools, incentives, and strategies to support meeting store goals
• Resolve client needs quickly & effectively ensuring customer satisfaction
• Educates guests and staff on our product, community and culture
• Understand and protect the daily schedule that prioritizes the best business strategy, in partnership with the Store Leadership
• Assists in processing shipment and ensuring product flow including but not limited to visual merchandising placement and daily replenishment excellence
• Ensure all front and back of house procedures are executed in accordance with company Policy & Procedures
• Duties require constant movement in and around the store, including the sales floor and back of house. When not actively assisting guests, this position takes initiative to perform other tasks, as needed, to keep store clean, safe, inviting and operating efficiently. 

Sales Associate Qualifications 

• Preferred 1+ years prior work experience in a client-centric, sales environment
• Passion for customer service and delivering exceptional experiences
• Aligns with and embodies ALO’s Guiding Principles
• Self-motivated with a desire to achieve results and excel individually, and as a team
• Requires constant movement in and around all areas of store
• Ability to lift, push, carry or otherwise move up to 50 pounds
• Ability to lift, bend, kneel, climb, crawl and/or twist, and safely climb up/down a ladder
• Ability to stand and move for an entire shift 

Sales Associate Schedule 

Part-Time non-exempt associates are expected to work up to 30 hours per week, based on the needs of the business, for a shift minimum of 4 hours. Full-Time non-exempt associates are expected to have open availability, 7 days a week, between 32 - 40 hours. All employees without exception are expected to be able to work during the company’s Blackout period, from the week of American Thanksgiving (including Black Friday and Thanksgiving weekend) through the end of the holiday season (the 1st week of January). 

As an Equal Opportunity Employer, ALO does not discriminate against applicants or employees because of race, color, creed, religion, sex, national origin, veteran status, disability, age, citizenship, marital or domestic/civil partnership status, sexual orientation, gender identity or expression or because of any other status or condition protected by applicable federal, state, or local law. 

JUST SOME OF THE PERKS 

• Generous employee discount for ALO, and free membership to ALO Wellness Club, with access to hundreds of streaming fitness and yoga classes with top instructors
• Competitive medical, dental and vision plan options, and enhanced additional benefits such as free virtual access to mental health providers and new parent support for employees and dependents (Full-Time Employees)
• Monthly Store Incentives
• Clothing Allowance
• Free yoga classes at any of our Sanctuaries (select cities)

The Company’s Associate base pay ranges from $17.75 - $19.75 CAD/ hour in Vancouver, BC. Please also note, Associates are eligible to participate in the Company’s Monthly Store Incentive bonus program, which may result in bringing the total compensation to a higher range. Further, the range listed is just one component of the Company’s total rewards package for retail employees. Other rewards may include: clothing allowance, employee discount, 401K, competitive medical, dental, and vision plans, commuter benefits, and ALO Wellness Club.

#LI-JJ1

#LI-2

#li-onsite

Role Objective 

The Sales Associate works to achieve store sales goals by setting the ALO experience & Brand Mission standard. Creating an authentic, organic experience of excellence for every guest through genuine connection, product education and educating customers about our community and culture. This individual is an expert in all facets of product knowledge, including features, benefits, fabric, usage, design, and care. The Sales Associate thrives working on a team and relishes a culture of feedback and excellence.  

Key Job Responsibilities 

• Impacts the business and store environment in a positive manner aligning with store leadership and company goals. 
• Drive and exceed sales goals by leading ALO’s Flow initiatives, while optimizing productivity and efficiency
• Ensure engagement with customers and provide a friendly and easy to shop environment
• Continue to build the client relationship daily with our customers
• In partnership with leadership team, analyze reports to strategize and deliver results; support achieving action plans focusing on deficient areas and highlight growth opportunities
• Ensure effective sales floor coverage through the development of workforce solutions and leading selling initiatives throughout the store as needed
• Knowledge of store goals, company communication, initiatives, new product launches and any additional information required by the Store Leadership Team; educate on guest-facing initiatives on the floor
• Confidently introduces all facets of the ALO business model (Retail, Yoga, Café) through personal testimony and knowledge of all aspects and details
• Leverages company tools, incentives, and strategies to support meeting store goals
• Resolve client needs quickly & effectively ensuring customer satisfaction
• Educates guests and staff on our product, community and culture
• Understand and protect the daily schedule that prioritizes the best business strategy, in partnership with the Store Leadership
• Assists in processing shipment and ensuring product flow including but not limited to visual merchandising placement and daily replenishment excellence
• Ensure all front and back of house procedures are executed in accordance with company Policy & Procedures
• Duties require constant movement in and around the store, including the sales floor and back of house. When not actively assisting guests, this position takes initiative to perform other tasks, as needed, to keep store clean, safe, inviting and operating efficiently. 

Sales Associate Qualifications 

• Preferred 1+ years prior work experience in a client-centric, sales environment
• Passion for customer service and delivering exceptional experiences
• Aligns with and embodies ALO’s Guiding Principles
• Self-motivated with a desire to achieve results and excel individually, and as a team
• Requires constant movement in and around all areas of store
• Ability to lift, push, carry or otherwise move up to 50 pounds
• Ability to lift, bend, kneel, climb, crawl and/or twist, and safely climb up/down a ladder
• Ability to stand and move for an entire shift 

Sales Associate Schedule 

Part-Time non-exempt associates are expected to work up to 30 hours per week, based on the needs of the business, for a shift minimum of 4 hours. Full-Time non-exempt associates are expected to have open availability, 7 days a week, between 32 - 40 hours. All employees without exception are expected to be able to work during the company’s Blackout period, from the week of American Thanksgiving (including Black Friday and Thanksgiving weekend) through the end of the holiday season (the 1st week of January). 

As an Equal Opportunity Employer, ALO does not discriminate against applicants or employees because of race, color, creed, religion, sex, national origin, veteran status, disability, age, citizenship, marital or domestic/civil partnership status, sexual orientation, gender identity or expression or because of any other status or condition protected by applicable federal, state, or local law. 

JUST SOME OF THE PERKS 

• Generous employee discount for ALO, and free membership to ALO Wellness Club, with access to hundreds of streaming fitness and yoga classes with top instructors
• Competitive medical, dental and vision plan options, and enhanced additional benefits such as free virtual access to mental health providers and new parent support for employees and dependents (Full-Time Employees)
• Monthly Store Incentives
• Clothing Allowance
• Free yoga classes at any of our Sanctuaries (select cities)

The Company’s Associate base pay ranges from $17.75 - $19.75 CAD/hour in Vancouver, BC. Please also note, Associates are eligible to participate in the Company’s Monthly Store Incentive bonus program, which may result in bringing the total compensation to a higher range. Further, the range listed is just one component of the Company’s total rewards package for retail employees. Other rewards may include: clothing allowance, employee discount, 401K, competitive medical, dental, and vision plans, commuter benefits, and ALO Wellness Club.

#LI-JJ1

#LI-2

#li-onsite

Role Objective

The Sales Associate works to achieve store sales goals by setting the ALO experience & Brand Mission standard. Creating an authentic, organic experience of excellence for every guest through genuine connection, product education and educating customers about our community and culture. This individual is an expert in all facets of product knowledge, including features, benefits, fabric, usage, design, and care. The Sales Associate thrives working on a team and relishes a culture of feedback and excellence.  

Key Job Responsibilities 

• Impacts the business and store environment in a positive manner aligning with store leadership and company goals. 
• Drive and exceed sales goals by leading ALO’s Flow initiatives, while optimizing productivity and efficiency
• Ensure engagement with customers and provide a friendly and easy to shop environment
• Continue to build the client relationship daily with our customers
• In partnership with leadership team, analyze reports to strategize and deliver results; support achieving action plans focusing on deficient areas and highlight growth opportunities
• Ensure effective sales floor coverage through the development of workforce solutions and leading selling initiatives throughout the store as needed.
• Knowledge of store goals, company communication, initiatives, new product launches and any additional information required by the Store Leadership Team; educate on guest-facing initiatives on the floor
• Confidently introduces all facets of the ALO business model (Retail, Yoga, Café) through personal testimony and knowledge of all aspects and details
• Leverages company tools, incentives, and strategies to support meeting store goals
• Resolve client needs quickly & effectively ensuring customer satisfaction
• Educates guests and staff on our product, community and culture
• Understand and protect the daily schedule that prioritizes the best business strategy, in partnership with the Store Leadership
• Assists in processing shipment and ensuring product flow including but not limited to visual merchandising placement and daily replenishment excellence
• Ensure all front and back of house procedures are executed in accordance with company Policy & Procedures
• Duties require constant movement in and around the store, including the sales floor and back of house. When not actively assisting guests, this position takes initiative to perform other tasks, as needed, to keep store clean, safe, inviting and operating efficiently. 

Sales Associate Qualifications 

• Preferred 1+ years prior work experience in a client-centric, sales environment
• Passion for customer service and delivering exceptional experiences
• Aligns with and embodies ALO’s Guiding Principles
• Self-motivated with a desire to achieve results and excel individually, and as a team
• Requires constant movement in and around all areas of store
• Ability to lift, push, carry or otherwise move up to 50 pounds
• Ability to lift, bend, kneel, climb, crawl and/or twist, and safely climb up/down a ladder
• Ability to stand and move for an entire shift 

Sales Associate Schedule 

Full-Time non-exempt associates are expected to have open availability, 7 days a week, between 32 - 40 hours. All employees without exception are expected to be able to work during the company’s Blackout period, from the week of American Thanksgiving (including Black Friday and Thanksgiving weekend) through the end of the holiday season (the 1st week of January). 

As an Equal Opportunity Employer, ALO does not discriminate against applicants or employees because of race, color, creed, religion, sex, national origin, veteran status, disability, age, citizenship, marital or domestic/civil partnership status, sexual orientation, gender identity or expression or because of any other status or condition protected by applicable federal, state, or local law. 

JUST SOME OF THE PERKS 

• Generous employee discount for ALO, and free membership to ALO Wellness Club, with access to hundreds of streaming fitness and yoga classes with top instructors
• Competitive medical, dental and vision plan options, and enhanced additional benefits such as free virtual access to mental health providers and new parent support for employees and dependents (Full-Time Employees)
• 401K with company matching (Full-Time Employees)
• Monthly Store Incentives
• Clothing Allowance
• Free yoga classes at any of our Sanctuaries (select cities)

The Company’s Associate base pay ranges from $17.75 - $19.75 CAD/hour in Vancouver, BC. Please also note, Associates are eligible to participate in the Company’s Monthly Store Incentive bonus program, which may result in bringing the total compensation to a higher range. Further, the range listed is just one component of the Company’s total rewards package for retail employees. Other rewards may include: clothing allowance, employee discount, 401K, competitive medical, dental, and vision plans, commuter benefits, and ALO Wellness Club.

#LI-JJ1

#LI-2

#li-onsite

Rôle Objectif

L’Associé ventes et service s'efforce d'atteindre les objectifs de vente du magasin en établissant la norme des expériences et de la mission de la marque ALO. Il crée une expérience authentique et organique d'excellence pour chaque client par le biais d'une connexion authentique, d'une formation sur les produits et d'une éducation des clients sur notre communauté et notre culture. Cette personne est un expert dans toutes les facettes de la connaissance des produits, y compris les caractéristiques, les avantages, le tissu, l'utilisation, la conception et l'entretien. L’Associé vente et services aime travailler en équipe et apprécie la culture du feedback et de l'excellence.

Principales responsabilités

· A un impact positif sur l'environnement de la Société et du magasin, en accord avec la direction du magasin et les objectifs de la Société.

· Conduire et dépasser les objectifs de vente en menant les initiatives d'ALO, tout en optimisant la productivité et l'efficacité.

· S'assurer de l'engagement des clients et offrir un environnement convivial et facile d'accès.

· Continuer à développer quotidiennement la relation avec nos clients

· En partenariat avec l'équipe de direction, analyser les rapports afin d'élaborer des stratégies et d'obtenir des résultats ; contribuer à la réalisation de plans d'action axés sur les domaines déficients et mettre en évidence les possibilités de croissance.

· Assurer une couverture efficace de la surface de vente en élaborant des solutions en matière de main-d'œuvre et en menant des initiatives de vente dans l'ensemble du magasin, le cas échéant.

· Connaître les objectifs du magasin, la communication de la Société, les initiatives, les lancements de nouveaux produits et toute information supplémentaire requise par l'équipe de direction du magasin ; former sur les initiatives de contact avec les clients sur le terrain.

· Présente avec confiance toutes les facettes du modèle commercial d'ALO (vente au détail, yoga, café) grâce à son témoignage personnel et à sa connaissance de tous les aspects et détails.

· Exploite les outils, les incitations et les stratégies de la Société pour atteindre les objectifs du magasin.

· Résoudre rapidement et efficacement les besoins des clients en veillant à leur satisfaction.

· Informer les clients et le personnel sur nos produits, notre communauté et notre culture.

· Comprendre et protéger le programme quotidien qui donne la priorité à la meilleure stratégie commerciale, en partenariat avec la direction du magasin.

· Aider à traiter les expéditions et à assurer le flux des produits, y compris, mais sans s'y limiter, la mise en place du merchandising visuel et l'excellence du réapprovisionnement quotidien.

· Veiller à ce que toutes les procédures d'entrée et de sortie soient exécutées conformément à la politique et aux procédures de la Société.

· Soutenir d'autres secteurs de la Société, y compris les ventes et le service et la caisse, selon les besoins.

Qualifications des vendeurs et des collaborateurs du service après-vente

· De préférence 1 année ou plus d'expérience professionnelle dans un environnement de vente axé sur le client.

· Passion pour le service à la clientèle et l'offre d'expériences exceptionnelles.

· Très énergique, optimiste et enthousiaste, capable d'allier plaisir et travail.

· Motivé et désireux d'obtenir des résultats et d'exceller individuellement et en équipe.

· Favorise l'établissement de liens authentiques par l'empathie, la compassion, l'intégrité et l'établissement de relations de confiance.

· Être en mesure de soulever, de pousser, de porter ou de déplacer d'une autre manière des objets pesant jusqu'à 50 livres

· Être en mesure de soulever, de se pencher, de s'agenouiller, de grimper, de ramper et/ou de se tordre, et de monter/descendre une échelle en toute sécurité

· Être en mesure de se tenir debout et de se déplacer pendant toute une période de travail.

Horaire de l'Associé de vente et de service

Les associés à temps partiel non exemptés sont tenus de travailler jusqu’à 30 heures par semaine, selon les besoins de l’entreprise, pour un quart de travail minimal de 4 heures. Les associés à temps plein non exemptés doivent avoir une disponibilité complète, 7 jours sur 7, entre 32 et 40 heures. Tous les employés, sans exception, doivent être en mesure de travailler pendant la période de restriction de l’entreprise, soit à partir de la semaine de l’Action de grâce américaine (incluant le Vendredi fou et la fin de semaine de l’Action de grâce) jusqu’à la fin de la saison des Fêtes (la première semaine de janvier).

En tant qu'employeur souscrivant au principe de l'égalité des chances, ALO ne pratique aucune discrimination à l'encontre des candidats ou des employés en raison de la race, de la couleur, des croyances, de la religion, du sexe, de l'origine nationale, du statut de vétéran, du handicap, de l'âge, de la citoyenneté, de l'état matrimonial ou du partenariat domestique/civil, de l'orientation sexuelle, de l'identité ou de l'expression de genre ou de tout autre statut ou condition protégé par la législation fédérale, étatique ou locale en vigueur.

#L

I-

Role Objective

The Sales Associate works to achieve store sales goals by setting the standard of the ALO experiences & Brand Mission. Creating an authentic, organic experience of excellence for every guest through genuine connection, product education, and educating customers about our community and culture. This individual is an expert in all facets of product knowledge, including features, benefits, fabric, usage, design, and care. The Sales Associate thrives working on a team and relishes a culture of feedback and excellence.

Key Job Responsibilities

· Impacts the business and store environment in a positive manner aligning with store leadership and company goals.

· Drive and exceed sales goals by leading ALO’s initiatives, while optimizing productivity and efficiency

· Ensure engagement with customers and provide a friendly and easy to shop environment

· Continue to build the client relationship daily with our customers

· In partnership with the leadership team, analyze reports to strategize and deliver results; support achieving action plans focusing on deficient areas and highlight growth opportunities

· Ensure effective sales floor coverage through the development of workforce solutions and leading selling initiatives throughout the store as needed.

· Knowledge of store goals, company communication, initiatives, new product launches and any additional information required by the Store Leadership Team; educate on guest-facing initiatives on the floor

· Confidently introduces all facets of the ALO business model (Retail, Yoga, Café) through personal testimony and knowledge of all aspects and details

· Leverages company tools, incentives, and strategies to support meeting store goal

· Resolve client needs quickly & effectively ensuring customer satisfaction

· Educates guests and staff on our product, community and culture

· Understand and protect the Daily schedule that prioritizes the best business strategy, in partnership with the Store Leadership

· Assists in processing shipment and ensuring product flow including but not limited to visual merchandising placement and daily replenishment excellence

· Ensure all front and back of house procedures are executed in accordance to the company Policy & Procedure

· Support other areas of the business, including Sales & Service and Cashier, as needed

Sales & Service Associate Qualifications

· Preferred 1+ years prior work experience in a client-centric, sales environment

· Passion for customer service and delivering exceptional experiences

· High energy, upbeat and enthusiastic with the ability to integrate fun and work

· Self-motivated with a desire to achieve results and excel individually, and as a team

· Fosters genuine connection through empathy, compassion, integrity and building trusting relationships

· Aligns with and embodies ALO’s Guiding Principles

· Ability to lift, push, carry or otherwise move up to 50 pounds

· Ability to lift, bend, kneel, climb, crawl and/or twist, and safely climb up/down a ladder

· Ability to stand and move for an entire shift

Sales Associate Schedule

Part-Time non-exempt associates are expected to work up to 30 hours per week, based on the needs of the business, for a shift minimum of 4 hours. Full-Time non-exempt associates are expected to have open availability, 7 days a week, between 32 - 40 hours. All employees without exception are expected to be able to work during the company’s Blackout period, from the week of American Thanksgiving (including Black Friday and Thanksgiving weekend) through the end of the holiday season (the 1st week of January).

As an Equal Opportunity Employer, ALO does not discriminate against applicants or employees because of race, color, creed, religion, sex, national origin, veteran status, disability, age, citizenship, marital or domestic/civil partnership status, sexual orientation, gender identity or expression or because of any other status or condition protected by applicable federal, state, or local law.

#LI-3

#li-onsite

#LI-JJ1

Objectif du rôle 

Le Responsable des ventes et du service fait partie intégrante de l'amélioration de l'expérience des clients chez ALO.  Il s'assurera que nous atteignons nos objectifs en matière d'engagement, d'éducation des clients et d'interaction, que nous créons un environnement propice au service sur la surface de vente et, en fin de compte, que nous créons un sanctuaire qui distingue ALO des autres détaillants. 

Responsable des ventes et du services 

• Faire vivre une expérience exceptionnelle aux clients sur le terrain en évaluant le niveau de connexion avec les clients et la formation technique sur les produits et en aidant les membres de l'équipe à combler les lacunes par le biais d'un retour d'information et d'un accompagnement. 

• Continuer à développer quotidiennement la relation avec nos clients 

• Analyser les rapports afin d'élaborer des stratégies et d'obtenir des résultats ; soutenir la mise en œuvre de plans d'action axés sur les domaines déficients et mettre en évidence les possibilités de croissance. 

• Assurer une couverture efficace de la surface de vente en élaborant des solutions en matière de main-d'œuvre et en menant des initiatives de vente dans l'ensemble du magasin, le cas échéant. 

Chef d'entreprise  

• Travailler en partenariat avec le Responsable des opérations et des visuels pour gérer les rapports, les budgets, les dépenses, le contrôle des inventaires, les fournitures, les relations avec les fournisseurs, la technologie et les installations afin d'assurer le maintien et l'optimisation de l'activité. 

• Faire preuve d'un grand sens des affaires en exploitant les mesures pour soutenir les stratégies commerciales. 

• Se déplacer de manière dynamique dans les magasins pour évaluer et satisfaire les besoins de la Société, de l'équipe et des clients. 

Chef du personnel 

• Montrer l'exemple et inspirer le personnel dans les opérations quotidiennes et l'expérience des clients. 

• Superviser directement les vendeurs, les agents de service et les caissiers ; être responsable du recrutement et du développement des talents. 

• Utiliser les outils de performance de la Société pour évaluer chaque associé des opérations et fournir un retour d'information constant afin de stimuler la croissance et l'amélioration individuelles en partenariat avec le responsable du magasin. 

Partenaire commercial 

• Collaborer avec la communauté et le studio, les opérations et les responsables visuels pour assurer une formation transversale et veiller à ce que les activités soient bien exécutées. 

• Exécuter des directives, des projets et des initiatives axés sur les opérations au niveau de la Société, en partenariat avec le Directeur des ventes et des services (par exemple, à partir du CCN). 

Responsable des ventes et du service Qualifications 

• 2+ ans d'expérience professionnelle dans un environnement de vente centré sur le client. 

• Capacités de leadership avérées démontrant une excellente prise de décision. 

• Valorise le retour d'information, est réceptif au retour d'information et désireux d'en fournir. 

• Très énergique, optimiste et enthousiaste, capable d'allier plaisir et travail. 

• Motivé et désireux d'obtenir des résultats et d'exceller individuellement et en équipe. 

• Excellentes compétences en matière de communication interpersonnelle et écrite. 

• S'aligner sur les valeurs d'ALO et les incarner. 

• Être en mesure de soulever, de pousser, de porter ou de déplacer d'une autre manière des objets pesant jusqu'à 50 livres 

• Être en mesure de soulever, de se pencher, de s'agenouiller, de grimper, de ramper et/ou de se tordre, et de monter/descendre une échelle en toute sécurité 

• Être en mesure de se tenir debout et de se déplacer pendant toute une période de travail. 

Responsable des ventes et du service Horaire 

Le poste de Responsable des ventes et du service est à temps plein et requiert 32 à 40 heures par semaine pour répondre à la description du poste telle qu'elle est énoncée ci-dessus. Afin d'établir un emploi du temps équilibré qui réponde aux besoins de la Société et de nos équipes, nous attendons de tous les employés à temps plein qu'ils soient disponibles pour les ouvertures, les fermetures et les week-ends. 

En tant qu'employeur souscrivant au principe de l'égalité des chances, ALO n'exerce aucune discrimination à l'encontre des candidats ou des employés en raison de la race, de la couleur, des croyances, de la religion, du sexe, de l'origine nationale, du statut de vétéran, du handicap, de l'âge, de la citoyenneté, de la situation matrimoniale ou du partenariat domestique/civil, de l'orientation sexuelle, de l'identité ou de l'expression de genre ou de tout autre statut ou condition protégé par la législation fédérale, étatique ou locale applicable. 

Role Objective 

The Sales & Service Lead is integral to elevating the guest experience at ALO.  They will ensure we deliver our targets for engagement, guest education and interaction, create a service-lead environment on the sales floor, and ultimately create a sanctuary that sets ALO apart from other retailers. 

Sales & Service Leader 

• Lead an exceptional guest experience on the floor through assessing the level of guest connection and technical product education and supporting team members to address gaps through feedback and coaching 

• Continue to build the client relationship daily with our customers 

• Analyze reports to strategize and deliver results; support implementing action plans focusing on deficient areas and highlight growth opportunities 

• Ensure effective sales floor coverage through the development of workforce solutions and leading selling initiatives throughout the store as needed. 

Business Leader  

• Partner with Operations & Visual Manager to manage reporting, budgets, expenses, inventory control, supplies, vendor relationships, technology, and facilities to ensure maintained and maximized 

• Demonstrate strong business acumen by leveraging metrics to support business-driving strategies 

• Move dynamically on the retail floor to assess and fulfill the needs of the business, team and guests 

People Leader 

• Leads by example and inspires staff in daily operations and guest experience. 

• Directly oversee the Sales & Service Associates and Cashiers; responsible for recruitment and development of talent 

• Use company performance tools to evaluate each operations associate and provide constant feedback to drive individual growth and improvement in partnership with the store leader 

Business Partner  

• Collaborate with Community & Studio, Operations and Visual Leads to ensure cross-functional training and to ensure the business is well-executed 

• Execute company-level operations-focused directives, projects and initiates, in partnership with the Sales & Service Manager (e.g. from the SCC) 

Sales & Service Lead Qualifications 

• 2+ Years prior work experience in a client-centric, sales environment 

• Proven leadership capabilities demonstrating excellent decision making 

• Values feedback, receptive to receiving feedback and eager to provide 

• High energy, upbeat and enthusiastic with the ability to integrate fun and work 

• Self-motivated with a desire to achieve results and excel individually, and as a team 

• Excellent interpersonal and written communication skills 

• Aligns with and embodies ALO’s Guiding Principles 

• Ability to lift, push, carry or otherwise move up to 50 pounds 

• Ability to lift, bend, kneel, climb, crawl and/or twist, and safely climb up/down a ladder 

• Ability to stand and move for an entire shift 

Sales & Service Lead Schedule 

The Sales & Service Lead is full-time and requires 32-40 hours per week fulfilling the job description as stated above. To build a balanced schedule that supports the needs of the business and our teams, we expect all full-time employees to be available for opening, closing, and weekend shifts. 

As an Equal Opportunity Employer, ALO does not discriminate against applicants or employees because of race, color, creed, religion, sex, national origin, veteran status, disability, age, citizenship, marital or domestic/civil partnership status, sexual orientation, gender identity or expression or because of any other status or condition protected by applicable federal, state, or local law. 

#LI-3

#li-onsite

Rôle Objectif

L'Associé aux opérations joue un rôle essentiel au sein de l'équipe du magasin et est chargé de favoriser la rentabilité et l'efficacité. Il travaille en étroite collaboration avec le responsable des opérations et du visuel et le responsable des opérations pour initier et achever le travail et fournir un retour d'information à l'équipe afin d'obtenir des résultats optimaux dans le cadre de l'ensemble des opérations du magasin.

Principales responsabilités

· Exécuter efficacement les processus de gestion des inventaires en mettant l'accent sur l'optimisation de la précision des inventaires et la réduction des pertes.

· Rechercher les causes profondes des problèmes d'exactitude des inventaires et collaborer avec le Directeur général pour faire remonter les lacunes des processus ou des systèmes.

· Soutenir l'exécution des principales fonctions opérationnelles, notamment l'expédition, la réception et le traitement, les transferts inversés, la récupération de la surface de vente, le réapprovisionnement de la surface de vente au cours de la journée, les mises à jour de la surface de vente et la gestion de l'approvisionnement.

· Maintenir et promouvoir des normes visuelles rigoureuses pour l'espace de vente.

· Travailler en étroite collaboration avec les services chargés des rapports, des budgets, des dépenses, du contrôle des inventaires, des fournitures, des relations avec les fournisseurs, de la technologie et des installations afin de garantir le maintien et l'optimisation de la qualité des services.

· Favoriser un environnement de travail sûr et des opérations efficaces en appliquant des normes et des procédures rigoureuses en matière d'entreposage.

· Se déplacer de manière dynamique dans les magasins pour évaluer et satisfaire les besoins de la Société, de l'équipe et des clients.

· Exécuter les directives, projets et initiatives axés sur les opérations au niveau de la Société, en partenariat avec le responsable des opérations et du visuel et le responsable des opérations.

· Aider à traiter les expéditions et à assurer le flux des produits, y compris, mais sans s'y limiter, la mise en place du merchandising visuel et l'excellence du réapprovisionnement quotidien.

· Faire preuve d'un grand sens des affaires en exploitant les mesures pour soutenir les stratégies commerciales.

· Résoudre rapidement et efficacement les besoins des clients en veillant à leur satisfaction.

· Identifier les problèmes liés aux produits et communiquer les besoins en stocks afin de soutenir les objectifs de la Société.

· Soutenir d'autres secteurs de la Société, y compris les ventes et le service et la caisse, selon les besoins.

Qualifications de l’Associé aux opérations

· 1+ an d'expérience professionnelle dans un environnement commercial et opérationnel centré sur le client.

· Passion pour le service à la clientèle et l'offre d'expériences exceptionnelles.

· Très énergique, optimiste et enthousiaste, capable d'allier plaisir et travail.

· Motivé et désireux d'obtenir des résultats et d'exceller individuellement et en équipe.

· Favorise l'établissement de liens authentiques par l'empathie, la compassion, l'intégrité et l'établissement de relations de confiance.

· Être en mesure de soulever, de pousser, de porter ou de déplacer d'une autre manière des objets pesant jusqu'à 50 livres

· Être en mesure de soulever, de se pencher, de s'agenouiller, de grimper, de ramper et/ou de se tordre, et de monter/descendre une échelle en toute sécurité

· Être en mesure de se tenir debout et de se déplacer pendant toute une période de travail.

Horaires de l'Associé aux opérations

Les Associés à temps partiel éligibles au temps supplémentaire sont appelés à travailler jusqu'à 29 heures par semaine ; les Associés à temps plein éligibles au temps supplémentaire sont appelés à travailler de 32 à 40 heures par semaine, 100 % de leur semaine de travail étant consacrés aux opérations et à l'assistance en salle. La disponibilité de tous les employés doit correspondre aux besoins de la Société, qui sont susceptibles de changer. Le Directeur général détermine les besoins en disponibilité et établit un calendrier comprenant des équipes du matin, du soir et du week-end. Tous les employés doivent être en mesure de travailler à partir de la semaine de l’Action de Grâce, y compris le "Black Friday" (le lendemain de Thanksgiving aux États-Unis) et ce week-end, jusqu'à la fin de la saison des fêtes, la première semaine de janvier.

En tant qu'employeur souscrivant au principe de l'égalité des chances, ALO ne pratique aucune discrimination à l'encontre des candidats ou des employés en raison de la race, de la couleur, des croyances, de la religion, du sexe, de l'origine nationale, du statut de vétéran, du handicap, de l'âge, de la citoyenneté, de l'état matrimonial ou du partenariat domestique/civil, de l'orientation sexuelle, de l'identité ou de l'expression de genre ou de tout autre statut ou condition protégé par la législation fédérale, étatique ou locale en vigueur.

Role Objective

The Operations Associate is critical in the store team and is responsible for driving profitability and efficiency. The Operations Associate will work closely with the Operations & Visual Manager & Operations Lead in initiating, completing work, and providing feedback to the team to achieve optimal results supporting total store operations.

Key Job Responsibilities

· Execute inventory management processes effectively with a focus on maximizing inventory accuracy and reducing shrink

· Investigate and root cause inventory accuracy issues, partnering with the General Manager to escalate process or system gaps

· Support execution of key operational functions including shipment, receiving and processing, reverse transfers, sales floor recovery, intra-day sales floor replenishment, floor set updates, and supply management

· Maintain and champion strong visual standards for the sales floor

· Work closely with reporting, budgets, expenses, inventory control, supplies, vendor relationships, technology, and facilities to ensure maintained and maximized

· Support a safe work environment and efficient operation through strong stockroom standards and processes

· Move dynamically on the retail floor to assess and fulfill the needs of the business, team and guests

· Execute company-level operations-focused directives, projects and initiates, in partnership with the Operations & Visual Manager & Operations Lead.

· Assists in processing shipment and ensuring product flow; including but not limited to visual merchandising placement and daily replenishment excellence

· Demonstrate strong business acumen by leveraging metrics to support business-driving strategies

· Resolve client needs quickly & effectively ensuring customer satisfaction

· Identify product concerns and communicate inventory needs to support the business goals

· Support other areas of the business, including Sales & Service and Cashier, as needed

Operations Associate Qualifications

· 1+ years prior work experience in a client-centric, sales & operational environment

· Passion for customer service and delivering exceptional experiences

· High energy, upbeat and enthusiastic with the ability to integrate fun and work

· Self-motivated with a desire to achieve results and excel individually, and as a team

· Fosters genuine connection through empathy, compassion, integrity and building trusting relationships

· Ability to lift, push, carry or otherwise move up to 50 pounds

· Ability to lift, bend, kneel, climb, crawl and/or twist, and safely climb up/down a ladder

· Ability to stand and move for an entire shift

· Aligns with and embodies ALO’s Guiding Principles

Operations Associate Schedule

Part-Time non-exempt associates are expected to work up to 29 hours per week; Full-Time non-exempt associates are expected to work 32-40 hours per week with 100% of their work week in operations and floor support. All employees' availability must suit the needs of the business, which are subject to change. The General Manager determines availability needs and creates a schedule including morning, evening, and weekend shifts. All Employees are expected to be able to work from the week of Thanksgiving including “Black Friday” (the day after US Thanksgiving) and that weekend until the end of the holiday season, first week of January.

As an Equal Opportunity Employer, ALO does not discriminate against applicants or employees because of race, color, creed, religion, sex, national origin, veteran status, disability, age, citizenship, marital or domestic/civil partnership status, sexual orientation, gender identity or expression or because of any other status or condition protected by applicable federal, state, or local law.

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OVERVIEW

The Operations Lead is critical in the store leadership team and is responsible for driving and coaching to profitability and efficiency. The Operations Lead will work closely with the Operations & Visual Manager in initiating, delegating work, and providing feedback to the team to achieve optimal results supporting total store operations.   

Operations Leader 

• Lead & execute inventory management processes effectively with a focus om maximizing inventory accuracy and reducing shrink 
• Investigate and root cause inventory accuracy issues, partnering with the General Manager to escalate process or system gaps 
• Manage execution of key operational functions including shipment, receiving and processing, reverse transfers, sales floor recovery, intra-day sales floor replenishment, floor set updates, and supply management 
• Champion strong visual standards for the sales floor 
• Support a safe work environment and efficient operation through strong stockroom standards and processes 

Business Leader  

• Partner with Operations & Visual Manager to manage reporting, budgets, expenses, inventory control, supplies, vendor relationships, technology, and facilities to ensure maintained and maximized 
• Demonstrate strong business acumen by leveraging metrics to support business-driving strategies 
• Move dynamically on the retail floor to assess and fulfill the needs of the business, team and guests 

People Leader 

• Leads by example and inspires staff in daily operations and guest experience. 
• Directly oversee the Operations Associates; responsible for recruitment and development of talent 
• Use company performance tools to evaluate each operations associate and provide constant feedback to drive individual growth and improvement in partnership with the store leader 

Business Partner 

• Collaborate with Visual Lead to ensure cross-functional training, and Sales & Service Lead to ensure the business is well-executed 
• Execute company-level operations-focused directives, projects and initiates, in partnership with the Operations & Visual Manager (e.g. from the SCC) 

Operations Lead Qualifications: 

• 2+ Years prior work experience in a client-centric, sales environment 
• Proven leadership capabilities demonstrating excellent decision making 
• Values feedback, receptive to receiving feedback and eager to provide 
• High energy, upbeat and enthusiastic with the ability to integrate fun and work 
• Self-motivated with a desire to achieve results and excel individually, and as a team 
• Excellent interpersonal and written communication skills 
• Aligns with and embodies ALO’s Guiding Principles
• Job Level: Associate

The Lead role is full-time and requires 32 - 40 hours per week fulfilling the job description as stated above. To build a balanced schedule that supports the needs of the business and our teams, we expect all full-time employees to have open availability and are expected to work variable shifts including peak days and weekends. All employees without exception are expected to be able to work during the company’s Blackout period, from the week of American Thanksgiving (including Black Friday and Thanksgiving weekend) through the end of the holiday season (the 1st week of January). 

JUST SOME OF THE PERKS 

• Generous employee discount for ALO, and free membership to ALO Wellness Club, with access to hundreds of streaming fitness and yoga classes with top instructors
• Competitive medical, dental and vision plan options, and enhanced additional benefits such as free virtual access to mental health providers and new parent support for employees and dependents (Full-Time Employees)
• RRSP and TFSA with company matching (Canada Full-Time Employees)
• Monthly Store Incentives
• Clothing Allowance

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Role Objective

The Sales Associate works to achieve store sales goals by setting the ALO experience & Brand Mission standard. Creating an authentic, organic experience of excellence for every guest through genuine connection, product education and educating customers about our community and culture. This individual is an expert in all facets of product knowledge, including features, benefits, fabric, usage, design, and care. The Sales Associate thrives working on a team and relishes a culture of feedback and excellence.  

Key Job Responsibilities 

• Impacts the business and store environment in a positive manner aligning with store leadership and company goals. 
• Drive and exceed sales goals by leading ALO’s Flow initiatives, while optimizing productivity and efficiency
• Ensure engagement with customers and provide a friendly and easy to shop environment
• Continue to build the client relationship daily with our customers
• In partnership with leadership team, analyze reports to strategize and deliver results; support achieving action plans focusing on deficient areas and highlight growth opportunities
• Ensure effective sales floor coverage through the development of workforce solutions and leading selling initiatives throughout the store as needed.
• Knowledge of store goals, company communication, initiatives, new product launches and any additional information required by the Store Leadership Team; educate on guest-facing initiatives on the floor
• Confidently introduces all facets of the ALO business model (Retail, Yoga, Café) through personal testimony and knowledge of all aspects and details
• Leverages company tools, incentives, and strategies to support meeting store goals
• Resolve client needs quickly & effectively ensuring customer satisfaction
• Educates guests and staff on our product, community and culture
• Understand and protect the Daily schedule that prioritizes the best business strategy, in partnership with the Store Leadership
• Assists in processing shipment and ensuring product flow including but not limited to visual merchandising placement and daily replenishment excellence
• Ensure all front and back of house procedures are executed in accordance with company Policy & Procedures
• Duties require constant movement in and around the store, including the sales floor and back of house. When not actively assisting guests, this position takes initiative to perform other tasks, as needed, to keep store clean, safe, inviting and operating efficiently. 

Sales Associate Qualifications 

• Preferred 1+ years prior work experience in a client-centric, sales environment
• Passion for customer service and delivering exceptional experiences
• Aligns with and embodies ALO’s Guiding Principles
• Self-motivated with a desire to achieve results and excel individually, and as a team
• Requires constant movement in and around all areas of store
• Ability to lift, push, carry or otherwise move up to 50 pounds
• Ability to lift, bend, kneel, climb, crawl and/or twist, and safely climb up/down a ladder
• Ability to stand and move for an entire shift 

Sales Associate Schedule 

Full-Time non-exempt associates are expected to have open availability, 7 days a week, between 32 - 40 hours. All employees without exception are expected to be able to work during the company’s Blackout period, from the week of American Thanksgiving (including Black Friday and Thanksgiving weekend) through the end of the holiday season (the 1st week of January). 

As an Equal Opportunity Employer, ALO does not discriminate against applicants or employees because of race, color, creed, religion, sex, national origin, veteran status, disability, age, citizenship, marital or domestic/civil partnership status, sexual orientation, gender identity or expression or because of any other status or condition protected by applicable federal, state, or local law. 

JUST SOME OF THE PERKS 

• Generous employee discount for Bella+Canvas, ALO, and free membership to ALO Wellness Club, with access to hundreds of streaming fitness and yoga classes with top instructors
• Competitive medical, dental and vision plan options, and enhanced additional benefits such as free virtual access to mental health providers and new parent support for employees and dependents (Full-Time Employees)
• RRSP and TFSA with company matching (Canada Full-Time Employees)
• Monthly Store Incentives
• Clothing Allowance
• Free yoga classes at any of our Sanctuaries

The Company’s Lead base pay ranges from $25.00- $28.00/ hour in Etobicoke, ON. Please also note, Leads are eligible to participate in the Company’s Monthly Store Incentive bonus program, which may result in bringing the total compensation to a higher range. Further, the range listed is just one component of the Company’s total rewards package for retail employees. Other rewards may include: clothing allowance, employee discount, 401K, competitive medical, dental, and vision plans, commuter benefits, and ALO Wellness. 

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BeyondTrust is a place where you can bring your purpose to life through the work that you do, creating a safer world through our cybersecurity SaaS portfolio.

Our culture of flexibility, trust, and continual learning means you will be recognized for your growth, and for the impact you make on our success. You will be surrounded by people who challenge, support, and inspire you to be the best version of yourself.

The Role

The Salesforce Solution Consultant will provide support to the organization through the development of solution designs that both fulfill the stakeholder needs and enable the Development team to rapidly build 
out functionality. The position will be able to successfully communicate with a range of stakeholders including business leaders, power users, technical architects, system administrators and developers.

What You’ll Do

• Lead the design and architecture of Salesforce solutions that meet business requirements.
• Independently manage multiple solution efforts in conjunction with Project Management to ensure all parties are informed of progress and on-time delivery.
• Collaborate with stakeholders to understand business processes, desired improvements and translate them into effective technical
• Conduct technical analysis to provide right design solutions leveraging OOB capabilities as appropriate.
• Design and optimize data models to support business requirements.
• Facilitate design reviews with the stakeholders, refining requirements and ensuring alignment between desired outcomes and technical implementation.
• Properly segment user stories into work items that conform to an agile development model and can be actioned by developers and/or admins within a scrum/sprint model.
• Facilitate development by answering questions, providing demos, and supporting QA team members in understanding the overall solution approach to ensure business acceptance.
• Help maintain overall documentation of solution designs, adhering to set team standards.
• Technically capable to develop SF configurations like flows, security config, etc. for proof-of-concept work.
• Stay current with Salesforce technologies and best practices.
• Additional duties assigned by the manager, consistent with the scope and seniority of the role.

What You’ll Bring

• Minimum of 5+ years of combined experience as a Salesforce Consultant and/or Administrator, with demonstrated hands-on configuration skills.
• Bachelor’s Degree in any technology focused field.
• Minimum of 3 years of experience working with Salesforce CPQ (Configure, Price, Quote) and/or Revenue Cloud
• Strong understanding of data architecture.
• Familiarity with middleware such as Boomi and Workato and how data is synchronized between systems.
• Experience communicating with IT stakeholders, writing user stories, acceptance criteria and detailed system/functional design.
• Strong leadership skills with good decision making and problem-solving skills.
• Excellent communication skills to effectively present and explain solutions to non-technical and technical audiences.

Nice To Have

• Salesforce certifications such as Admin, Advanced Admin, Sales Cloud Consultant, CPQ Administrator, etc.
• Demonstrable expert level knowledge of Salesforce and its underlying platform architecture and technical workings.
• Experience in object-oriented software engineering.
• Experience working with integrated systems such as financial systems.
• Experience with systems such as Atlassian (Confluence/JIRA), LucidChart and/or other diagramming tools.
• Familiarity with Salesforce DevOps practices, including version control, CI/CD pipelines, and deployment management using tools such as Gearset, Copado, or similar platforms.
• Comfort incorporating AI tools (e.g., Claude, ChatGPT) into day-to-day workflows to improve productivity across tasks such as drafting user stories, generating design documentation, and researching solutions.

Better Together

Diversity. Inclusion. They’re more than just words for us. They are the guiding values of how we build our teams, cultivate leaders, and create a culture where people feel connected.

We take care of our employees so they can take care of our customers. Customers who come from all walks of life just like us. We hire incredible people from diverse backgrounds because when we are different together, we are stronger together.

About Us

BeyondTrust is the global identity security leader protecting Paths to Privilege™. Our identity-centric approach goes beyond securing privileges and access, empowering organizations with the most effective solution to manage the entire identity attack surface and neutralize threats, whether from external attacks or insiders.

BeyondTrust is leading the charge in transforming identity security to prevent breaches and limit the blast radius of attacks, while creating a superior customer experience and operational efficiencies. We are trusted by 20,000 customers, including 75 of the Fortune 100, and our global ecosystem of partners.

Learn more at www.beyondtrust.com. 

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