The Role

As a Product Analyst you are an all-rounder who thrives equally working on technical topics as well as value-delivery through insights, presentation and data visualisation. Indeed, your extensive experience and knowledge across technical and business related topics enables you to go “end to end” with a high level of quality and scalability as well as driving best practices within the Product Analytics community. Not limited to one squad or domain, your impact is across the breadth of HelloTech, proactively identifying common needs and pain points across the teams and defining solutions to constantly improve the way we work. So while you are an individual contributor, you are a key owner of best practice across our teams.

What you’ll do

• Leverage Cursor AI to automate and expand analytical capabilities and insight generation for the product organisation.
• Collaborate from a technical perspective with data product managers and data engineers to create reusable data products 
• Collaborate with cross-functional teams to gather requirements and define project objectives while utilising project management skills to plan and execute data-driven projects
• Partner widely across the Senior Product organisation (Product, Software Engineering, UX leads) to set strategic priorities and promote a culture rooted in evidence-based decision making.
• Communicate actionable insights clearly across the organisation highlighting the “so-whats” of your analyses in order to drive the growth of our business.
• Explore and analyse customer behaviour and product performance data in order to detect growth opportunities for the HelloFresh digital product by improving user experience.
• Guide and mentor other Product Analysts within our team, defining best practices and providing support to help individuals and the team grow in effectiveness
• Review as a technical expert the implementations of multiple teams across domains, continuously improving the deliverables of your teams

What you'll bring

• Extensive experience in quantitative analysis roles, ideally including having worked closely with product teams for at least 4 years.
• Knowledge of Curser and AI Analytics
• Excellent technical skills applying expert level SQL and Python for both analysis and efficient manipulation of large data sets.
• Expert level knowledge of data visualisation tools like Tableau which we use to create compelling visualisations to convey complex data.
• Extensive experience working with product stakeholders in setting up A|B experiments, interpreting results and deep diving to understand the impact of particular experiments.
• Excellent communication skills, taking complex business problems, articulating these as analytical problems and presenting your findings in a clear and precise way. 
• Extensive leadership of complex projects you have led, capability building within your team, and through mentorship or direct people management.
• A change mindset, the status quo is not an impediment
• You are outcome oriented, and can take a business challenge, create actionable analytical insights against it, and align stakeholders on actions to create business value.

Let’s cut to the cheese, this is why you'll love it here

• Box Discount - Amazing discounts on 1 box per week! 75% discount on weekly HelloFresh and Chefs Plate meal kits AND 50% off weekly Factor meal box.
• Health & Wellness - Health & Dental benefits from day 1, a Health Spending Account, unlimited access to the Headspace app to meet your self-care needs, and 25% discount on GoodLife fitness memberships!
• Vacation & PTO - Time off is also an important part of self-care! We offer generous vacation and PTO to help you create a good work-life balance. 
• Family Benefits - A parental leave top-up program for expectant parents.
• Growth & Development - We support your career progression and invest in your continued learning through experiences and initiatives owned by our dedicated L&D team
• Work Hard & Have Fun - From team socials to engaging company days, you’ll have plenty of opportunity to experience the fun!
• Diversity & Inclusion Initiatives - With impactful ERG’s like FreshPride, Women Empowered and LIMES, we are committed to our diversity, equity & inclusion efforts.
• Food Puns - this one is kind of a big dill if you haven’t already noticed. We even have some punny meeting room names!

Flexible Hybrid Approach

At HelloFresh, we know that flexible work arrangements are essential in enabling you to do your best work, while balancing your personal and life needs. Offering remote work flexibility, along with the opportunity to interact and collaborate in the office are all a part of creating a great employee experience. 

To meet these needs, we are pleased to provide Flexible Hybrid work. Flexible Hybrid is a people-first approach that is based on choice, trust, personalization, and empowers teams to choose when and how often they work from the office and work from home, in addition to team days and company days. This means a minimum of 2 days in office per week, with most teams in office between 2-3 days a week.

HelloFresh Canada uses AI-integrated technology to help us process and evaluate applications more efficiently. This includes tools that screen and assess candidate qualifications based on the requirements for this role. While these tools assist our workflow, all final selection decisions are made by our hiring team.

This is a posting for an existing vacancy. We are actively seeking to fill this position.

#LI-HYBRID

This is a Part-time Fully Remote Position.

About your team:

Interactive Brokers seeks several motivated individuals to join our Application Support Group as a Document Processor to support the New Accounts team. This role will be part of a team building one of the world's strongest brokerage brands. A global enterprise that employs technology in all aspects of its business to generate prudent, controlled growth.

The successful candidate will be motivated, have strong initiative, and be analytical and methodical. We offer you a position that will both challenge and reward you. We look forward to reviewing your online application.

 What will be your responsibilities within IBKR: 

• Use Chinese language skills to translate documents in Traditional and Simplified Chinese.
• Daily processing of institutional and retail client applications.
• Reviewing and verifying proof of identity, proof of address, and other documents collected from new account applicants.
• Collaborate with other cross-functional teams to assist with account approval and maintenance.
• Cross-reference multiple databases and ensure that regulatory aspects of AML and KYC are completed before opening an account
• Follow various regulatory requirements and internal policies and procedures.
• Correspond with clients, sales representatives and Client service representatives.
• Hours: Commit to a minimum of 30 hours per week with flexibility to work up to 40 hours (subject to hours availability).
• Weekend Requirement: Minimum 8 hours of availability over the weekend.

 Which skills are required:

• Bachelor's Degree 
• Excellent command of written and spoken English & Chinese languages
• Experience: 2-3 years in Financial Services preferred. Recent graduates with relevant degrees who are motivated and demonstrate the right aptitude will also be considered.
• Proficient user of MS Office applications, including advanced Excel skills
• Ability to prioritize effectively and multitask
• Self-organized team player with an excellent eye for detail

To be successful in this position, you will have the following:

• Self-motivated and able to handle tasks with minimal supervision.
• Superb analytical and problem-solving skills.
• Excellent collaboration and communication (Verbal and written) skills.
• Outstanding organizational and time management skills.

Company Benefits and Perks:

IB offers a competitive remuneration package including:

• Health, dental, disability and life insurance with 100% premiums covered.
• Company RSP contribution matching, Stock incentive plan

The anticipated base range for this role is 20.00 CAD to 24.00 CAD hourly, based on skills and experience. 

At Ripple, we’re building a world where value moves like information does today. It’s big, it’s bold, and we’re already doing it. Through our crypto solutions for financial institutions, businesses, governments and developers, we are improving the global financial system and creating greater economic fairness and opportunity for more people, in more places around the world. And we get to do the best work of our career and grow our skills surrounded by colleagues who have our backs. 

If you’re ready to see your impact and unlock incredible career growth opportunities, join us, and build real world value.

THE WORK:

Ripple Treasury (formerly GTreasury) is the leading innovator of integrated SaaS treasury and risk management solutions for the digital treasurer. Developed with the latest technology, Ripple Treasury empowers organizations on their path to strategic treasury. It enables total access to cash, liquidity, payments, and financial risk management. 

We’re hiring a Client Support Analyst to join our growing global team. You’ll be the front line for clients using our treasury management platform—the person they rely on to solve problems, answer questions, and keep things moving.

You’ll work closely with teams across the business to deliver fast, thoughtful solutions and make sure clients feel supported every step of the way. Along the way, you’ll get hands-on exposure to how leading global organizations manage treasury and financial risk.

WHAT YOU'LL DO:

• Be the front line for our clients and a trusted partner across the business—you’re who people count on when things matter most
• Own issues end-to-end: troubleshoot, communicate clearly, and drive fast, high-quality resolutions that build trust and long-term relationships
• Manage and prioritize incoming requests to hit SLAs without sacrificing quality (and know when to flex when things get busy)
• Get hands-on with the systems behind the scenes—dig into payment formats, extracts, connectivity (inbound/outbound), and Alliance Lite 2 to diagnose and resolve issues
• Work cross-functionally with Customer Success, Account Managers, Solutions, and Engineering to solve complex problems and keep clients moving forward
• Escalate when needed with clear, well-documented context that helps Development move quickly
• Spot patterns in client issues and turn them into actionable insights to improve our product, processes, and overall client experience
• Continuously look for ways to make support faster, smarter, and more scalable as we grow
• Provide reliable coverage beyond standard business hours—including weekends and holidays when needed—to ensure clients are consistently supported and critical issues are addressed without delay

WHAT YOU'LL BRING:

• You’re curious and solutions-driven—you like figuring things out and moving fast in environments where priorities shift and no two days look the same
• You break down complex technical issues into clear, actionable steps and communicate them in a way that actually makes sense to clients and teammates
• You’re organized and can juggle multiple priorities without dropping the ball (or letting things stall)
• You build trust quickly and know how to balance strong client advocacy with good judgment
• You sweat the details, take ownership, and care about getting things right
• You’ve worked in B2B technical support, ideally in a SaaS environment, and are comfortable navigating APIs, bank connectivity, and payment formats is a bonus
• You’re a strong troubleshooter who can read logs, dig into issues, and work through complex systems without getting lost
• You have working knowledge of SQL and reporting tools; experience with RSA, Symantec, or similar tools is a nice to have
• Familiarity with treasury, banking, or accounting concepts is a big plus
• You’re comfortable operating in ambiguity, especially when documentation is limited, and you don’t wait around to be told what to do
• You’re proactive, always learning, and constantly looking for ways to improve how things work

Cresta is on a mission to turn every customer conversation into a competitive advantage by unlocking the true potential of the contact center. Our platform combines the best of AI and human intelligence to help contact centers discover customer insights and behavioral best practices, automate conversations and inefficient processes, and empower every team member to work smarter and faster. Born from the prestigious Stanford AI lab, Cresta's co-founder and chairman is Sebastian Thrun, the genius behind Google X, Waymo, Udacity, and more. Our leadership also includes CEO, Ping Wu, the co-founder of Google Contact Center AI and Vertex AI platform, & co-founder, Tim Shi, an early member of Open AI.

We’ve assembled a world-class team of AI and ML experts, go-to-market leaders, and top-tier investors including Andreessen Horowitz, Greylock Partners, Sequoia, and former AT&T CEO John Donovan. Our valued customers include brands like Intuit, Cox Communications, Hilton, and Carmax and we’ve been recognized by Forbes and Bain Consulting as one of the top private AI companies in the world.

Join us on this thrilling journey to revolutionize the workforce with AI. The future of work is here, and it's at Cresta.

About the role:

We’re looking for an exceptional Senior Product Marketing Manager, Insurance to own and scale Cresta’s positioning, messaging, and GTM strategy for the Insurance industry. This role reports to the VP of Product Marketing and will play a critical role in shaping how Cresta positions, sells, and grows in one of our most strategic verticals.

Responsibilities: 

• You’ll own the development and continuous refinement of Cresta’s positioning and messaging for the Insurance industry, translating our platform capabilities into clear, differentiated industry narratives that resonate with buyers, operators, and executives
• You’ll help establish Cresta as a thought leader in the Insurance industry, shaping the market conversation around the future of AI-powered customer experience through strategic content, industry events, analyst engagement, and customer storytelling
• You’ll develop and maintain deep buyer personas, advancing our internal understanding of Insurance-specific pain points, priorities, and decision dynamics to ensure our messaging drives relevance and confidence in deals
• You’ll partner closely across product, sales, solutions, and marketing, serving as the connective tissue to build and execute Insurance-specific go-to-market strategies that accelerate pipeline and revenue growth
• You’ll bring new product capabilities and innovations to market through an Insurance lens, leading vertical launches and creating the sales enablement and supporting materials needed to drive adoption and impact
• Your deep understanding of what drives our wins and losses across the Insurance industry will help you provide a data-driven point of view to influence product roadmap priorities, sharpen our positioning, and optimize our vertical strategy over time
• You love to move fast, get your hands dirty, and solve open-ended problems, balancing strategic thinking with hands-on execution to help Cresta win in the Insurance industry

Qualifications:

• Bachelor’s degree in Marketing, Business Administration, a related technical field or equivalent practical experience
• At least 7 years of product marketing or solutions marketing experience, with deep domain knowledge of the Insurance industry
• Experience managing cross-functional or cross-team projects
• Excellent communication skills and comfortable presenting in executive-level settings
• Excellent research skills and experience producing data-driven market analysis

Preferred Qualifications:

• Experience in software categories related to contact centers, customer experience and AI Agents
• Experience in hypergrowth scale-ups

Perks & Benefits:

We offer a comprehensive and people-first benefits package to support you at work and in life:

• Comprehensive medical, dental, and vision coverage with plans to fit you and your family
• Flexible PTO to take the time you need, when you need it
• Paid parental leave for all new parents welcoming a new child
• Retirement savings plan to help you plan for the future
• Remote work setup budget to help you create a productive home office
• Monthly wellness and communication stipend to keep you connected and balanced
• In-office meal program and commuter benefits provided for onsite employees

Compensation at Cresta:

Cresta’s approach to compensation is simple: recognize impact, reward excellence, and invest in our people. We offer competitive, location-based pay that reflects the market and what each individual brings to the table.

The posted base salary range represents what we expect to pay for this role in a given location. 

Final offers are shaped by factors like experience, skills, education, and geography. In addition to base pay, total compensation includes equity and a comprehensive benefits package for you and your family.

Salary Range: $150,000 - 200,000 + Equity

We have noticed a rise in recruiting impersonations across the industry, where scammers attempt to access candidates' personal and financial information through fake interviews and offers. All Cresta recruiting email communications will always come from the @cresta.ai domain. Any outreach claiming to be from Cresta via other sources should be ignored. If you are uncertain whether you have been contacted by an official Cresta employee, reach out to recruiting@cresta.ai

The Senior Financial Analyst plays an essential role in growing talent in our business through collaboration and support within FP&A and our business partners. You know how to be curious about opportunities and how to be real with feedback and support. Lush is a true vertically integrated business including Manufacturing, Distribution, Retail, Digital, and Admin streams. While all streams are linked, this role is primarily focused on the Retail teams. You will play a key role in all budgeting and forecasting workflows for these teams

Analysts play an essential role in developing and executing the company vision by supporting decision making, planning, and driving results. You will understand business operations, developing tools, metrics, and processes to provide information that drives action and improvements. You will ensure information is accurate, relevant, and actionable while being understood by a wide audience of stakeholders. . This opportunity plays a key role in strengthening business partnership within Retail by working closely with the Finance Business Partner and Retail leadership team. While rooted in FP&A, this role is embedded within Retail operations to support informed decision-making and drive financial performance.

As a growing business, Lush needs people that can adapt and evolve to the needs of the business. You are a listener with a structured approach to planning but are also excited to drive discussion that leads to action. You have a passion for what you do and are ready to join a business dedicated not just to technical proficiency but to the practices of fair-trade sourcing, supporting sustainable communities, and giving back to grass roots organizations.

Our Lush staff live with purpose, finding their personal value connection with the values of our business, bringing their work and life paths into one holistic journey. #mylushlife

Reporting to the Retail Finance Business Partner, the Senior Financial Analyst - Retail undertakes the following RESPONSIBILITIES:

• Lead month-end variance analysis for Retail, providing insights on financial performance and key underlying drivers, changes against the plan, and upcoming opportunities and risks.
• Support quarterly shop forecasting and budget setting.
• Support Retail Finance business partner in meetings and escalate where needed.
• Provide support for any ad-hoc analysis projects, modelling, and presentation materials to support requests from the retail business
• Translate complex data into compelling narratives, clearly communicating trends, insights, and actionable impacts to guide strategic decision-making.
• Lead monthly financial reforecasting and annual budgeting processes, including the development, maintenance, and ongoing improvement of forecasting models to ensure accurate financial plans.
• Support the automation and enhancement of financial & reporting systems by partnering with the BI team to build dashboards 
• Streamline reporting process to meet needs of both external and internal users
• Project work involvement where required to support ad hoc requests from retail business
• Provide peer support, guidance, and development opportunities to team members.
• Proactively seek opportunities to improve accuracy and efficiency of processes and deliverables.

You bring the following QUALIFICATIONS: 

Required: 

• 5+ years of related experience in FP&A 
• 5+ years of well-rounded finance experience, including a strong accounting background and an overarching understanding of P&L dynamics
• Experience working with the retail industry.
• Proven ability to strong relationships with key stakeholders, influencing them by communicating complex financial concepts in a way that they can easily comprehend 
• Extensive prior experience with P&L (profit and loss statement) management, budgeting, forecasting, and analysis 
• Works well autonomously and within a team and has a high level of accountability
• Strong analytical and problem-solving skills 
• Strong leadership attributes and ability to mentor and coach other members of the FP&A team 
• Ability to work hard and calmly under pressure to achieve deadlines, and the flexibility and dedication to support a diverse retail client group 
• Excellent time management skills 
• A keen eye for detail 
• Proactive approach and initiative 
• High level of proficiency with Microsoft Excel 

Preferred: 

• Bachelor’s Degree in Commerce, Finance, Accounting, Economics, and/or related field 
• CPA/MBA Preferred 
• Experience working with BI Tools like Power BI 
  
  

Thriving with a diverse company culture, celebrating the uniqueness of our staff, and committed to inclusion. We are proud to be an equal opportunity employer.

We thank all interested applicants; however, only qualified candidates will be contacted.

We’re 10% Employee Owned - all colleagues play a role in protecting our ethics and our independence, contributing ideas for the future and sharing in the rewards of success when the company is doing well.

_{#LI-IS1 #LI-Hybrid}

Job Type: 12-Month Contract Role. Full Time

Work type: Hybrid position. 2-3 days on-site is required.

Job Location: The successful candidate must be located in or around Toronto, ON.

• Office location: 35 Jutland Road, Etobicoke, Ontario, M8Z 2G6

Recruitment Process Overview: 

Internal Application Deadline: Wednesday May 20, 2026 at 5pm MT.

The Senior Financial Analyst plays an essential role in growing talent in our business through collaboration and support within FP&A and our business partners. You know how to be curious about opportunities and how to be real with feedback and support. Lush is a true vertically integrated business including Manufacturing, Distribution, Retail, Digital, and Admin streams. While all streams are linked, this role is primarily focused on the Retail teams. You will play a key role in all budgeting and forecasting workflows for these teams

Analysts play an essential role in developing and executing the company vision by supporting decision making, planning, and driving results. You will understand business operations, developing tools, metrics, and processes to provide information that drives action and improvements. You will ensure information is accurate, relevant, and actionable while being understood by a wide audience of stakeholders. . This opportunity plays a key role in strengthening business partnership within Retail by working closely with the Finance Business Partner and Retail leadership team. While rooted in FP&A, this role is embedded within Retail operations to support informed decision-making and drive financial performance.

As a growing business, Lush needs people that can adapt and evolve to the needs of the business. You are a listener with a structured approach to planning but are also excited to drive discussion that leads to action. You have a passion for what you do and are ready to join a business dedicated not just to technical proficiency but to the practices of fair-trade sourcing, supporting sustainable communities, and giving back to grass roots organizations.

Our Lush staff live with purpose, finding their personal value connection with the values of our business, bringing their work and life paths into one holistic journey. #mylushlife

Reporting to the Retail Finance Business Partner, the Senior Financial Analyst - Retail undertakes the following RESPONSIBILITIES:

• Lead month-end variance analysis for Retail, providing insights on financial performance and key underlying drivers, changes against the plan, and upcoming opportunities and risks.
• Support quarterly shop forecasting and budget setting.
• Support Retail Finance business partner in meetings and escalate where needed.
• Provide support for any ad-hoc analysis projects, modelling, and presentation materials to support requests from the retail business
• Translate complex data into compelling narratives, clearly communicating trends, insights, and actionable impacts to guide strategic decision-making.
• Lead monthly financial reforecasting and annual budgeting processes, including the development, maintenance, and ongoing improvement of forecasting models to ensure accurate financial plans.
• Support the automation and enhancement of financial & reporting systems by partnering with the BI team to build dashboards 
• Streamline reporting process to meet needs of both external and internal users
• Project work involvement where required to support ad hoc requests from retail business
• Provide peer support, guidance, and development opportunities to team members.
• Proactively seek opportunities to improve accuracy and efficiency of processes and deliverables.

You bring the following QUALIFICATIONS: 

Required: 

• 5+ years of related experience in FP&A 
• 5+ years of well-rounded finance experience, including a strong accounting background and an overarching understanding of P&L dynamics
• Experience working with the retail industry.
• Proven ability to strong relationships with key stakeholders, influencing them by communicating complex financial concepts in a way that they can easily comprehend 
• Extensive prior experience with P&L (profit and loss statement) management, budgeting, forecasting, and analysis 
• Works well autonomously and within a team and has a high level of accountability
• Strong analytical and problem-solving skills 
• Strong leadership attributes and ability to mentor and coach other members of the FP&A team 
• Ability to work hard and calmly under pressure to achieve deadlines, and the flexibility and dedication to support a diverse retail client group 
• Excellent time management skills 
• A keen eye for detail 
• Proactive approach and initiative 
• High level of proficiency with Microsoft Excel 

Preferred: 

• Bachelor’s Degree in Commerce, Finance, Accounting, Economics, and/or related field 
• CPA/MBA Preferred 
• Experience working with BI Tools like Power BI 
  
  

Thriving with a diverse company culture, celebrating the uniqueness of our staff, and committed to inclusion. We are proud to be an equal opportunity employer.

We thank all interested applicants; however, only qualified candidates will be contacted.

We’re 10% Employee Owned - all colleagues play a role in protecting our ethics and our independence, contributing ideas for the future and sharing in the rewards of success when the company is doing well.

_{#LI-IS1 #LI-Hybrid}

Job Type: 12-Month Contract Role. Full Time

Work type: Hybrid position. 2-3 days on-site is required.

Job Location: The successful candidate must be located in or around Toronto, ON.

• Office location: 35 Jutland Road, Etobicoke, Ontario, M8Z 2G6

Recruitment Process Overview: 

About the Role

The Analyst will lead reporting strategy and data storytelling to drive performance and inform the creative feedback loop. Everything you do will be data driven at heart, leveraging core statistical principles to help us separate the signal from the noise, and deliver insights and storytelling that powers breakthrough strategies and campaigns.

Responsibilities:

• Work with our creative team to develop marketing experiments that answer big questions and unlock better results for brands.
• Ensure that experiments are valid and informative - ensuring results are stat sig, are scalable, and have no confounding variables.
• Dimensionalize and analyze advertising data, creating new ways of labeling and looking at creative and media data.
• Analyze creative activations and translate paid media data into insight and meaning, enabling other teams to make informed decisions from your conclusions.
• Think holistically as a marketer and learn to translate business needs into comprehensive learning agendas.

About You

Who you are:

• A "hybrid" media analyst with an analytical and creative mind, who can bridge the gap between art and science.
• You are passionate about advertising, with the experience in paid media to run experiments that uncover the “Why” behind why an ad works.
• You are curious and scientific at heart, seeking to understand the relationship between consumer, product, brand, creative expression and medium through a lens of experimentation.
• You have a strong grasp of statistical concepts and a natural talent for explaining complex concepts to people with a wide range of understanding of such concepts.
• Equally at home in a room full of senior clients as you are in a data set.
• You are seeking to make a significant impact in a role that is core to the proposition of one of the fastest growing agencies in the world.
• You are a self starter with very high standards for your work.
• You possess excellent problem-solving and critical thinking abilities.
• You have the desire to grow as a leader and mentor to colleagues.

The essentials:

• 1-3 years Prior Advertising/Paid Media experience with data analysis, and application to creative.
• Demonstrated record of excelling in previous roles and responsibilities.
• Strong analytical, quantitative, and problem-solving skills.
• Proficiency with Excel, PowerPoint and Google Docs.
• Strong written and verbal communication skills.
• Detail oriented and organized.
• Ability to thrive in a very fast paced environment.

At Monks, we believe in fostering an environment where a diversity of perspectives can thrive. We proactively work to design hiring processes that promote equity and inclusion while mitigating bias. We celebrate diversity and are committed to building a team that reflects the communities we serve. We welcome and encourage qualified applicants, from all backgrounds, who are excited to contribute to our mission.  

Monks is committed to ensuring equal access and participation for people with disabilities. We are committed to treating people with disabilities in a way that allows them to maintain their dignity and independence. We believe in integration, and we are committed to meeting the needs of people with disabilities in a timely manner. We will do so by removing and preventing barriers to accessibility and by meeting our accessibility requirements under local accessibility laws.

#LI-MB3

#LI-Hybrid

About the Role

iCapital is looking to hire an Analyst to join the Structured Investments team to focus on sales support. This position will work cross-functionally and closely with vendors and clients.

Responsibilities

• Conduct calls to set appointments for licensed sales professionals.
• Learn iCapital products and prepare to effectively communicate the objectives, risks, features, and benefits of these products.
• Analyze regional and product sales trends within participating broker-dealer firms and among individual Financial Advisors.
• Make 50+ outbound calls per day.
• Learn financial markets and portfolio strategies.
• Assist senior sales professionals within assigned territory.
• Effectively partner with the external wholesaler and the regional distribution team.
• Utilize contact management systems to capture information and schedule follow up activities.
• Prepare for and pass necessary licenses. 

Qualifications

• Bachelor's Degree
• 0-2 years of relevant experience
• Sales and client service experience, within financial services industry is a plus
• Excellent relationship, follow-up, and communication skills
• General knowledge of the financial services industry
• Motivated, mature, trustworthy, and a team player
• Highly organized and able to prioritize in a fast-paced environment
• Knowledge of private markets, structured products, and options is a plus
• Series 7, 63 and SIE (FINRA) licenses or candidate must obtain licenses within 4 months of hire date 

Benefits

 iCapital offers a compensation package which includes salary and equity for all full-time employees. This role is eligible for comission. Employees also receive a comprehensive benefits package that includes an employer matched retirement plan, generously subsidized healthcare with 100% employer paid dental, vision, telemedicine, and virtual mental health counseling, parental leave, and unlimited paid time off (PTO).

We believe the best ideas and innovation happen when we are together. Employees in this role will work in the office Monday-Thursday, with the flexibility to work remotely on Friday.

For additional information on iCapital, please visit https://www.icapitalnetwork.com/about-us  Twitter: @icapitalnetwork | LinkedIn: https://www.linkedin.com/company/icapital-network-inc | Awards Disclaimer: https://www.icapitalnetwork.com/about-us/recognition/

iCapital is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, gender, sexual orientation, gender identity, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.

Pour la version française de cette description de poste, veuillez consulter le lien suivant / For the French version of this job description, please refer to the following link:

• Analyste financier/financière senior

About AppDirect

Become a digital, global citizen and enable the new generation of digital entrepreneurs around the world.  AppDirect offers a subscription commerce platform to sell any product, through any channel, on any device - as a service.  We power millions of subscriptions worldwide for organizations.  We do this by our values-driven culture—one that enables you to Be Seen, Be Yourself, and Do Your Best Work.

About You

AppDirect is looking for a Senior Financial Analyst  to join the Strategic Finance (FP&A) team as our company continues to expand rapidly. This role will serve as a trusted advisor to key business leaders, delivering key recurring reporting and ad-hoc analysis to guide key business decisions. The role will also help drive and improve the delivery of key financial planning processes, including the annual plan, quarterly forecast, and monthly close.

This is a highly visible role within a rapidly growing and dynamic business and will be exposed to all critical functions of the business, including the executive suite. The ideal candidate will be a data-driven individual with an analytical eye toward problem solving and have robust financial modeling experience with an ability to drive sustainable impact across the organization. The ideal candidate will have strong communication skills, be able to work effectively cross-functionally, and have a high-level of attention to detail.

What you’ll do and how you’ll have an impact

• Revenue planning/forecasting for a key segment of the business;
• Forecasting & Budgeting: Drive and execute the development of the annual plan, quarterly forecast, and the close process;
• Business Partnering & Analytics: Be the business expert and financial advisor to key Provider Services division leaders in order to aid in business decision-making and strategic planning;
• Sales Business Planning: Drive business planning for our growth engine across different products and geographies;
• Systems & Process Building: Continuously improve reporting frameworks, tools, and processes to ensure access to timely, accurate and actionable financial guidance.

What we’re looking for

• 3-5 years of experience in financial planning & analysis or corporate finance;
• Experience in Technology industry, SaaS, or marketplace experience;
• Advanced Excel skills to develop insightful financial models and quantitative analysis, paired with critical thinking and sound business judgment;
• Experience with Anaplan (or similar FP&A Forecasting tool), Hubspot and Netsuite is a plus;
• Ability and desire to build key relationships with leadership in key areas and quickly to build strong & trusting finance business partner relationships. Goal of these partnerships is to support business segments with both achieving their goals and maintaining budgets while also finding ways for finance to enable the success of each function;
• Soft skills:  Ability to eloquently distill and communicate complex topics broadly to board members, front-line team members and everyone in between. You are proactive and have a positive attitude with a can-do, service-oriented mentality;
• Entrepreneurial: Self-starter with a high degree of ability to work autonomously in a fast-paced environment and tend to blades of grass while not losing sight of the broader vision and opportunity.

At AppDirect, we believe that innovation thrives in an environment that houses diversity of excellence, experience and thought. We respect each AppDirector as their own fingerprint; unique with no one alike. We foster an environment of inclusion without regard to race, religion, age, sexual orientation, or gender identity enabling AppDirectors to embrace their uniqueness to do their best work. As such, we strongly encourage applications from Indigenous peoples, racialized people, people with disabilities, people from gender and sexually diverse communities, and/or people with intersectional identities.

At AppDirect we take privacy very seriously. For more information about our use and handling of personal data from job applicants, please read our Candidate Privacy Policy. For more information of our general privacy practices, please see AppDirect Privacy Notice: https://www.appdirect.com/about/privacy-notice

#LI-Hybrid

About the Role

Now, about the opportunity: In this supporting Client Finance position at Monks, you are a trusted finance expert supporting one or more Account Leads and a Client Finance Lead. You will develop an understanding of the client team’s business priorities, drive continuous financial improvements and maintain billing & reporting accuracy for the business. This is a role where you’ll partner across the global finance and operations teams as an advocate for process and an integrator of teams. You will be a liaison between regional invoicing teams and your client team, reporting into a Client Finance Lead supporting North America business. Our ideal candidate is a fast and flexible go-getter who jumps on new opportunities, with a natural aptitude for collaboration and a strong grounding in finance. 

Responsibilities:

• Specific activities will span everything from: MSA/SOW contract reviewing, client invoicing, project financial tracking, employee utilization tracking, vendor management and reconciliation, variance commentary writing, margin analysis, completing client/internal reporting templates
• Support annual budgeting, monthly forecasting and close to guide strategic and tactical decision making
• Analyze information and deliver insights to make initiatives more efficient and effective 
• Support key account leaders through analytics, reporting, and regular meetings 
• Provide analysis of trends and forecasts and recommend actions for optimization
• Accurately track actual versus forecasted expenses
• Be a finance and operations system expert

About You

The essentials:

• 1+ years of experience in Client Finance, FP&A or similar Finance/Accounting position
• Accounting/Finance degree with knowledge of accounting principles and applications 
• Finance experience with the Professional services industry a plus (Agency, Consulting etc)
• Advanced knowledge of Excel/Google spreadsheets 
• Self-driven and able to complete month end tasks with minimal oversight 
• Problem solver who can consistently think outside of the box to develop solutions to accounting/reporting challenges 
• Detail-oriented with a commitment to accuracy and quality
• Familiar with accounting software (Netsuite is our ERP)

At Monks, we believe in fostering an environment where a diversity of perspectives can thrive. We proactively work to design hiring processes that promote equity and inclusion while mitigating bias. We celebrate diversity and are committed to building a team that reflects the communities we serve. We welcome and encourage qualified applicants, from all backgrounds, who are excited to contribute to our mission.  

Monks is committed to ensuring equal access and participation for people with disabilities. We are committed to treating people with disabilities in a way that allows them to maintain their dignity and independence. We believe in integration, and we are committed to meeting the needs of people with disabilities in a timely manner. We will do so by removing and preventing barriers to accessibility and by meeting our accessibility requirements under local accessibility laws

#LI-Hybrid

#LI-SDL1

About the Role

As a Finance Analyst, you are a trusted finance expert supporting one or more client account leads. You will understand the client team’s business priorities and drive continuous financial improvements for the business. This is a role where you’ll partner across the global finance and operations teams as an advocate for process and an integrator of teams. You will be a liaison between the regional invoicing teams and your client team. Our ideal candidate is a fast and flexible go-getter who jumps on new opportunities, with a natural aptitude for collaboration. 

Responsibilities:

• Support annual budgeting and monthly forecasting to guide strategic and tactical decision-making
• Assist with revenue recognition, running and maintaining client budgets, monitoring spend and burn rates, and flagging potential overburning to ensure accurate billing and financial tracking.
• Analyze information and deliver insights to make initiatives more efficient and effective
• Increase productivity by developing automated reporting/forecasting tools and dashboards within Tableau and Google Sheets.
• Support key account leaders through analytics, reporting, and regular meetings
• Provide analysis of trends and forecasts, and recommend actions for optimization
• Accurately track actual versus forecasted expenses
• Be a finance and operations system expert
  

About You

The essentials:

• 3-5 years of experience in Financial Planning and Analysis or other analysis 
• Experience with the Professional services industry is a plus (Agency, Consulting, etc)
  
• Knowledge of accounting principles and applications, such as IFRS 
• Advanced knowledge of Excel/Google spreadsheets and proficiency in advanced formulas 
• Self-driven and able to complete month-end tasks with minimal oversight
• Significant ability to analyze data with exceptional clarity and insights
• Problem solver who can consistently think outside of the box to develop solutions to accounting/reporting challenges
• Action-oriented person who can identify process efficiencies and implement them quickly
• Excellent English written and verbal communication skills 

Not a must, but a plus:

• Familiar with accounting software Netsuite 
• Familiar with data query/data visualization tools like Tableau

At Monks, we believe in fostering an environment where a diversity of perspectives can thrive. We proactively work to design hiring processes that promote equity and inclusion while mitigating bias. We celebrate diversity and are committed to building a team that reflects the communities we serve. We welcome and encourage qualified applicants, from all backgrounds, who are excited to contribute to our mission.  

Monks is committed to ensuring equal access and participation for people with disabilities. We are committed to treating people with disabilities in a way that allows them to maintain their dignity and independence. We believe in integration, and we are committed to meeting the needs of people with disabilities in a timely manner. We will do so by removing and preventing barriers to accessibility and by meeting our accessibility requirements under local accessibility laws.

#LI-Hybrid #LI-KD7 GH ID:11715 

ABOUT THIS ROLE:

We are looking for an application troubleshooting analyst – an individual who can perform analysis of a given problem report and determine where the problem is, its cause, solution or recommend effective workaround where applicable.

Acting as an escalation point for client Subject Matter Experts, Product Support Analysts act as the primary point of contact for client technical teams. Through a combination of technical investigation and troubleshooting, as well as collaborating with teams across D2L, PSAs offer a world class support experience for D2L Administrators with varying degrees of technical expertise across the Enterprise, Higher Education, and K-12 segments.

Successful candidates must have strong analytical skills and be creative problem solvers.  They will be able to make accurate risk assessments and demonstrate above-average attention to details and competencies.  They are excellent communicators and are comfortable discussing technical issues with clients whose technical expertise may vary.  

HOW YOU'LL MAKE AN IMPACT:

• Utilize electronic communication by chat, phone, email, or assignment through case tracking system to interact with users facing technical issues, effectively identifying and documenting the problems they are encountering
• Conduct thorough research and implement appropriate solutions by referring to user guides, technical manuals, and other relevant documents
• Identify and correct improperly configured installations
• Replicate, diagnose, and resolve technical problems experienced by users, employing troubleshooting techniques to ensure prompt resolution
• Create, update, and resolve support cases within defined Service Level Objectives 
• Improve product/tool design and functionality through creation of Software Defect reports and Feature Enhancement reports 
• Create Support documentation, including FAQs and both internal and client-facing Knowledge-based Articles 
• Participate in collaborative troubleshooting sessions to identify root causes of complex issues 
• Participate in a shift rotation including weekdays, evenings, and weekends based on Eastern Time 
• Perform other duties as assigned by Manager 

WHAT YOU'LL BRING TO THE ROLE:

• Fluency in English and Canadian French is required

Desired Competencies:

• Ability to learn and adapt to new tools and products quickly  
• Strong ability to recognize patterns 
• Ability to work individually and in collaboration with colleagues 
• Ability to work well in a fast-paced environment 
• Demonstrable ability to multitask both independently and within a team 
• Ability to identifying trends and make suggestions for technical modifications to resolve existing and future problems
• Excellent research capabilities

Desired Skills: 

• Strong ability to write, interpret, and debug SQL queries on demand  
• Working knowledge of
  • Web services (SOAP and REST), XML, HTML, ASP, ASPX, C#, .NET, JAVA, JavaScript, and Microsoft tools and technologies 
  • Active Directory, Office 365 Suites, OAuth, LDAP, and SAML solutions. 
  • Web applications and how they work at a high level (web servers, database servers, client-to-server communication) 
  • Wireshark, Fiddler, and other browser based diagnostic and reporting tools  
• Communicate technical and complex information in verbal and written form 
• Strong customer service skills
• Keen attention to detail and organization skills 
• Excellent time management and prioritization skills 
• Strong analytical and decision-making skills 
• Excellent problem-solving and navigational skills

Desired Experience:

• Experience working with Microsoft SQL 
• Some experience providing customer service  
• Relevant work experience in a similar role
  • Experience working in a Helpdesk environment is considered an asset 
• LMS experience – user, administration, and/or support is considered an asset 
• Experience with Salesforce or any other ticketing system is an asset 

Education Recommendations:

• Bachelor's degree in Computer Science or equivalent technical experience 

This position is to fill an existing vacancy

We’re seeking a transformational Vice President, Professional Services to serve as a core member of Hootsuite’s Global Customer Leadership Team. This role is not a traditional services delivery role - it is a business-building mandate. Reporting to the Chief Customer Officer, you’ll be accountable for defining the vision, owning the strategy, and scaling Professional Services as a high impact, revenue-generating growth engine.

The VP, Professional Services will own the end-to-end services P&L, architect the long-range vision for how services accelerate IQRR and GRR. As a key member of the Customer Office, this role will serve as a strategic partner in shaping Hootsuite’s go-to-market strategy, influencing product investment priorities, and strengthening Hootsuite’s overall retention model. You will be expected to influence at the board level, represent Hootsuite externally as an industry thought leader, and build the next generation of Professional Services talent and capability.

WHAT YOU’LL DO:

• Define the multi-year services portfolio strategy: modernize  existing offerings, identify whitespace, and build new service lines that expand Hootsuite’s commercial footprint and deepen customer reliance on the Hootsuite platform.
• Establish Professional Services as a measurable revenue growth driver, directly tied to business outcomes, by creating commercial linkages between services investment and ARR expansion, renewal uplift, and NRR improvement.
• Lead initiatives that structurally improve PS margins through automation, AI-assisted delivery, scaled onboarding programs, and partner leverage, while protecting the premium customer experience.
• Drive a metrics-first operating culture: define leading indicators of delivery success and customer health, build dashboards that create real-time visibility, and hold the organization accountable to outcomes.
• Partner with RevOps and Finance to build robust, reliable PS forecasting models and ensure PS performance metrics are aligned with company-level revenue targets, investor reporting, and board narratives.
• As the executive leader accountable for Professional Services strategy, drive the first-year retention, designing services engagement models that accelerate time-to-value while structurally eliminating early churn risk.
• Build predictive churn models and retention frameworks informed by implementation health, adoption signals, and services consumption analytics - and leverage these insights to proactively influence the company-wide retention strategy.
• Establish services attach benchmarks, consumption thresholds, and outcome-based delivery standards that create replicable retention outcomes across segments and geographies.
• Translate services performance data into actionable insights for the ELT, influencing product roadmap decisions, CS motion design, and growth strategy.
• Serve as a strategic partner and peer to Sales, Customer Success, Support, and Product leaders - not merely a cross-functional collaborator, but a co-owner of the post-sale revenue motion.
• Drive services-to-sales alignment by designing pre-sales PS engagement models, enhancing solution design capabilities, and developing commercial packaging that accelerates deal velocity and improves deal quality.
• Champion services innovation, including partner-led models, standardized  service offerings, and AI-enabled execution - to scale PS capacity without proportional headcount growth.
• Represent Hootsuite externally as a professional services thought leader; at industry events, with strategic customers, and with analyst and investor audiences,  elevating Hootsuite’s brand in the services market.
• Define the long term Professional Services talent model, including the skills, structure, and leadership capabilities required to deliver at scale across global markets and customer segments.
• Hire, develop, and retain exceptional PS leaders, cultivating a culture of customer obsession, commercial accountability, continuous learning, and inclusive excellence.
• Drive organizational design decisions that optimize for delivery quality, margin, and scalability, including span of control, specialization models, and geo-based resource allocation.

WHAT YOU’LL NEED:

• 15+ years of progressive leadership experience in technology services, including 10+ years in SaaS with deep expertise in professional services delivery, customer onboarding, and retention strategy.
• Demonstrated success driving IQRR, GRR, and customer health metrics through strategic services design and execution.
• Proven experience leading a services organization, with accountability for revenue, margin, utilization, and investment decisions.
• Expertise in building global service delivery teams at scale, with focus on margin optimization, utilization management, and service innovation.
• Deep experience partnering with Sales and Customer Success teams to align service delivery with commercial outcomes and account strategy.
• Strong operational acumen, with experience owning and optimizing complex project portfolios across multiple geographies and segments. Ability to translate operational data into strategic narrative - for internal ELT audiences, board presentations, and external customer and partner stakeholders.
• Executive presence and influence: proven ability to drive cross-functional alignment, manage senior stakeholders, and act as a key voice in revenue planning.
• High EQ, inclusive leadership mindset, and a track record of building and scaling high-performing, diverse teams.
• Passion for customer value and continuous improvement, balanced with strong business acumen and commercial rigor.
• Commitment to Results: consistently achieves results, demonstrating high performance, and challenging self and others to deliver results
• Customer Focus: demonstrates a desire to proactively help and serve internal/external customers to meet their needs
• Resilience & Adaptability: can effectively cope with change, finding ways to advance work and projects
• Inclusive Leadership: Builds inclusive, cohesive teams which apply diversity to achieve common goals
• Play to Win: Capably delivers results through others, is good at establishing clear direction, helping others achieve their best work
• Long Range Planning: Identifies key issues and relationships relevant to achieving a long-range goal or vision; Builds an integrated plan for course of action to accomplish this vision
• Enablement: Challenges and supports others to create results but also develop new capabilities. Successfully develops the capacity and capability of team and individuals on the team

WHO YOU ARE:

• Solution seeker: You’re focused on tackling new challenges, solving problems, and moving the business forward—and you don’t wait to be asked.
• Lifelong learner: You have a growth mindset – you’re here to learn, experiment, seek, apply, and provide feedback, share what works with your team, and move on from what doesn’t.
• Resilient adapter: In the face of change and challenges, you bring a thoughtful, calm approach, and a focus on finding the new opportunity.
• Intentional collaborator. You build positive working relationships across the business, bringing people together to foster new opportunities and to facilitate the efficient flow of information.
• Critical challenger: You have the trust in your team to ask difficult questions in order to get to the best end result.
• Active communicator: You listen actively and communicate ideas and information clearly, inclusively, and proactively.
• Integrated thinker: You look beyond your role and responsibilities to understand how your team’s work drives broader organizational goals.
• Accountable owner: You take pride in the work you’re responsible for with a mindset of ultimate accountability and reliability for the outcomes.
• Bar-raiser: You step up to help your team grow and succeed, even when that means going beyond what might be expected.

In all we do, our six guiding principles light the way:

Step Up: Dare to go beyond the expected to achieve greatness. #StepUp

One Team: Make Hootsuite a place we soar together by respecting each other's individuality, building trust, and showing up for the team. #OneTeam #FreeToBeMe

Customer Obsessed: Focus relentlessly on helping our customers succeed. #CustomerObsessed

Go Fast, Be Agile: Widen our competitive advantage by committing to speed and simplicity over perfection and complexity. #GoFastBeAgile

Play to Win: Commit to building an incredible, profitable company for our customers, our employees, and our stakeholders. #PlayToWin #NoExcuses

Neighbours & Allies: Give back to our communities and be an ally. #SocialForGood #Allies

Accommodations will be provided as requested by candidates taking part in all aspects of the selection process.

#LI-IA #LI-Hybrid

See yourself at Twilio

Join the team as Twilio’s next Security Compliance & Regulatory Affairs Analyst 

About the job

We are actively recruiting for this role to support Twilio’s global security regulatory program and directly support the SCRA Lead in executing and scaling the company’s regulatory strategy.

This position is responsible for independently owning delegated components of regulatory analysis, triage, normalization, and operationalization of global cybersecurity and telecom regulatory obligations (e.g., NIS 2, TSA UK, Singapore IMDA), while contributing to broader program-level initiatives led by the SCRA Lead.

The role operates with high autonomy and is expected to take ownership of assigned workstreams end-to-end, requiring strong critical thinking, defensible regulatory interpretation, designing and executing cross-functional initiatives, and the ability to operate without detailed instruction.

Responsibilities

In this role, you’ll:

• Support the SCRA Lead in executing Twilio’s global security regulatory strategy, including contributing to program design, prioritization, and long-term regulatory planning
• Independently interpret complex and ambiguous regulatory frameworks (e.g., NIS 2, EU transpositions, TSA UK) and provide structured outputs that support Lead-level strategy and decision-making
• Support the development and maintenance of regulatory repositories and systems of record, ensuring accuracy, traceability, and audit readiness
• Execute and continuously improve the Cyber Regulation Intake & Triage process in partnership with Legal, ensuring consistent classification, routing, and lifecycle tracking of regulatory obligations
• Map regulatory requirements to internal control frameworks (e.g., UCF, ISO 27001, internal standards), identifying gaps and supporting Lead-driven control strategy decisions
• Develop regulator-ready and high-quality artifacts, including evidence mappings, control narratives, risk statements, and audit support documentation
• Identify, analyze, and escalate regulatory risks and audit obligations, supporting proactive planning and risk visibility at the program level
• Partner cross-functionally with Legal, Public Policy, R&D, Security, Product, Sales, and Risk teams, supporting the Lead in aligning regulatory interpretation with technical and business implementation
• Drive execution of process improvements, tooling enhancements, and automation initiatives defined by the SCRA program
• Operate with high ownership and accountability, executing work independently while aligning to strategic direction set by the SCRA Lead

Qualifications 

Twilio values diverse experiences from all kinds of industries, and we encourage everyone who meets the required qualifications to apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table!

*Required 

• Experience: 5–8+ years of experience in security compliance, telecom compliance, regulatory affairs, GRC, or related domain within a global technology, cloud, or telecom environment
• Experience: Experience interpreting and operationalizing security frameworks and regulations (e.g., NIS 2, ISO 27001, SOC 2, telecom regulatory regimes)
• Experience: Experience mapping regulatory requirements to control frameworks, policies, and technical implementations
• Technical Domain Expertise: Broad understanding of security architecture, networking, access control, software development, cryptography, and operations. You should be fluent in how security controls are implemented across applications, systems, and cloud platforms to reduce inherent risk.
• Technical Domain Expertise: Ability to analyze ambiguous regulations / regulatory requirements and produce defensible interpretations to support leadership decision-making
• Communication: Strong written communication skills with ability to produce audit-ready and regulator-defensible documentation
• Stakeholder Partnership: Proven ability to collaborate across Legal, Engineering, Security, Product, Sales, and Risk teams in support of program objectives
• Strategic Mindset: High level of self-sufficiency, critical thinking, and ownership, with ability to execute without detailed instruction
• Adaptability: Demonstrated ability to independently execute and deliver complex workstreams end-to-end, while operating under high-level guidance
• Adaptability: Ability to manage multiple concurrent priorities in a global, fast-evolving regulatory landscape

*Desired:

• Technical Domain Expertise: Deep understanding of hybrid cloud environments (AWS/GCP), on-premise infrastructure, APIs, and microservices architectures. Experience in the Telecommunications sector (e.g. telecommunications or CPaaS environments involving messaging, voice, network security) highly preferred.
• Familiarity with primary global regulatory regimes (EU, UK, APAC, LATAM)
• Experience working with regulatory repositories, intake/triage workflows, or compliance automation systems
• Experience supporting external audits or regulator engagements
• High-Octane Individual Contributor: You are a self-starter who takes pride in being a "force multiplier." You have a proven ability to produce high-quality, audit-ready deliverables with minimal oversight.
• Master of Multi-Tasking: Exceptional organizational skills with the ability to context-switch effectively, managing a high volume of concurrent projects and emerging regulations without sacrificing depth or accuracy.
• Collaborative Partner: You don't work in a silo. You are skilled at building bridges across Legal, R&D, Security, and IT, ensuring that Security Regulatory Affairs is integrated as a seamless partner
• Efficiency Expert: You are constantly looking for ways to optimize your own output and team processes, turning manual, repetitive tasks into streamlined, automated successes.
• Executive Presence: Ability to distill granular technical findings into concise, high-level summaries that drive decision-making at the leadership level.

Location

This role will be remote and based in Ontario, British Columbia or Alberta, Canada. 

Travel

We prioritize connection and opportunities to build relationships with our customers and each other. For this role, you may be required to travel occasionally to participate in project or team in-person meetings.

What We Offer

Working at Twilio offers many benefits, including competitive pay, generous time off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location. Based on role, employees may also be eligible for additional compensation and benefits, including but not limited to incentive programs, commissions, equity grants, health and wellness benefits, retirement contributions, and paid time off.

The estimated pay ranges for this role are as follows:

• $120,640 - 150,800 CAD
• Target Bonus Percentage: 15% 

The successful candidate’s starting salary will be determined based on permissible, non-discriminatory factors such as skills, experience, and geographic location.

See yourself at Twilio

Join the team as Twilio’s next Senior Zendesk Business Systems Analyst and Admin, Support Systems

About the job

This position is needed to bring our Customer Support and Operations teams to the next level with systems, tools and automated workflows that improve their productivity. Twilio is seeking a Business Systems Analyst with strong application configuration, system architecture, and workflow building skills.  In this role, you will partner with our Customer Support and Operations teams to understand their business needs and deliver appropriate systems solutions. You will work closely with our program managers, data, systems and engineering teams to enable world-class experiences for our customers and internal business teams at Twilio. You will have the expertise to design and configure enterprise systems for scale and long-term growth. 

Responsibilities

In this role, you’ll:

• Own the design, configuration, and maintenance of our Zendesk instance and associated integrations - including triggers, automation, macros, queries, and dashboards
• Have empathy for our users’ needs and help improve existing processes and innovate new processes utilizing Zendesk to improve client / customer experience
• Collaborate with other Zendesk Business Analysts/ teams / functional groups to ensure cross functional alignment
• Use a combination of standard functionality and custom development to solve business problems and  simplify the design of our support system (Zendesk), in a way that is scalable and extensible as we onboard new businesses to Twilio.
• Be responsive to the needs of our internal users, and efficiently convert requirements into technical solutions that meet the needs of our business teams.

Qualifications 

Twilio values diverse experiences from all kinds of industries, and we encourage everyone who meets the required qualifications to apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table!

• 5 + years of experience with system design and configuration of Zendesk.  
• Knowledge of configuring triggers, automation, macros, queries, explore reports and dashboards within Zendesk
• Proactive collaborator and documenter, partner with other teams and stakeholders to deliver the right solutions (based on data) at the right time (well prioritized) with high quality.
• Passionate about getting the best out of our third party systems, integrating them into our ecosystem, and extending them with custom-built solutions which address unmet business needs. Familiar with industry standards, and curious about new applications and technologies.
• Excellent written and verbal communication skills. You will be attending stakeholder meetings including support governance and ops product lead meetings to bring back asks to the admin team and propose solutions.
• Propose AI and Automated solutions within Zendesk that can help the business
• Familiarity with JIRA/Confluence/Google Suite to document requirements, processes and solutions 

Desired:

• Zendesk Support Administrator Certification is preferred, Experience with Salesforce, workforce management tools,QA and other auxiliary systems is a plus
• Technically savvy and preferably have experience with APIs, java scripting, communications, enterprise software, and/or cross-channel systems.
• Hands-on experience working in a customer support or services organization.

Location

This role will be remote and based in Ontario, British Columbia or Alberta, Canada.

Travel 

We prioritize connection and opportunities to build relationships with our customers and each other. For this role, you may be required to travel occasionally to participate in project or team in-person meetings.

What We Offer

Working at Twilio offers many benefits, including competitive pay, generous time off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location. Based on role, employees may also be eligible for additional compensation and benefits, including but not limited to incentive programs, commissions, equity grants, health and wellness benefits, retirement contributions, and paid time off.

The estimated pay ranges for this role are as follows:

• $99,760.00 (Developing Minimum) - $124,700.00 (Mid)
• Target Bonus Percentage 12.50% 

The successful candidate’s starting salary will be determined based on permissible, non-discriminatory factors such as skills, experience, and geographic location.

See yourself at Twilio

Join the team as our next Senior Business Systems Analyst, Top of Funnel

About the job

This position is needed to build extraordinary tools and solutions for our rapidly growing Go-To-Market teams. The GTM Systems Operations is crucial for the success and scalability of our Go-to-Market efforts. We are the drivers of the system, process, and data improvements that unlock new possibilities across the Sales, Revenue Operations  and GTM organization. The Sr. BSA, Top of Funnel, will work within the Sales Automation team to support, build and maintain solutions for the Top of the Funnel  value stream.

Responsibilities

In this role, you’ll:

• Collaborate with product owners, builders, and program managers to architect and manage solutions within Salesforce as well as adjacent technologies
• Develop and maintain a holistic view of CRM-based processes and user personas to ensure your projects are compatible with upstream and downstream systems and processes
• In partnership with the product owner and Technical Lead, Own projects end to end to improve the way our Go-To-Market and internal teams leverage Salesforce, Salesloft, DataCloud and ETL tools.
• Translate business requirements into technical solutions and balance project timelines from a diverse group of stakeholders with varying priorities and levels of technical acumen.
• Engage in requirement gathering and stakeholder management for the prioritized work.
• Partner with 3rd party vendors to implement new out of the box features and design custom solutions.

Qualifications 

Not all applicants will have skills that match a job description exactly. Twilio values diverse experiences in other industries, and we encourage everyone who meets the required qualifications to apply. While having “desired” qualifications make for a strong candidate, we encourage applicants with alternative experiences to also apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table!

Required:

• 4-8 years of experience with Salesforce implementation, Support and Maintenance. 
• Must have experience with Salesforce admin work and Sales Cloud / CTA management
• Demonstrated ability to understand business needs and translate user requirements into system requirements
• Salesforce Admin Certification
• Advanced knowledge of and experience with Salesforce Flow
• Strong presentation, communication, and facilitation skills
• Demonstrated ability to translate complex technical architecture into digestible information for varying levels of experience and detail
• Experience collaborating with a global team

Desired:

• Salesforce Platform App Builder or Salesforce Developer 1 Certifications
• Experience designing and building in Salesforce for a large user base (2000+)
• Prior technical consulting experience
• Analytics, SOQL and SQL experience
• Experience partnering with third-party tool vendors and collaborating on feature implementation

Location 

This role will be remote and based in Ontario, British Columbia or Alberta, Canada. 

Travel 

We prioritize connection and opportunities to build relationships with our customers and each other. For this role, approximately 10% travel is anticipated to help you connect in-person in a meaningful way.

What We Offer

Working at Twilio offers many benefits, including competitive pay, generous time off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location. Based on role, employees may also be eligible for additional compensation and benefits, including but not limited to incentive programs, commissions, equity grants, health and wellness benefits, retirement contributions, and paid time off.

The estimated pay ranges for this role are as follows:

• Based in British Columbia: CAD 99,760.00 - CAD 124,700.00 
• Target Bonus Percentage: 12.5%

The successful candidate’s starting salary will be determined based on permissible, non-discriminatory factors such as skills, experience, and geographic location.

See yourself at Twilio

Join the team as Twilio’s next Sr. Analyst, Strategic Measurement.

About the job

We are actively recruiting for this role to fill an existing vacancy. This position is needed to serve as the "New Frontiers" lead for the Marketing Strategy, Analytics & Innovation team, focusing on ambiguous, highly strategic emerging channels, potential programs & measurement optimization/instrumentation. You will be responsible for defining, measuring, and accelerating our growth in new digital landscapes, specifically focusing on AI Engine Optimization (AEO), brand measurement and advanced attribution frameworks. Partnering closely with the global marketing analytics teams, Brand, Demand Gen, PR, Content, and Developer Network teams, you will execute against high-visibility objectives enabling marketing's business impact to executive leadership. Ideally, this position has a strong statistical background, a substantial capacity for hypothesis-driven thinking, and the ability to deliver "unmistakable clarity" in complex executive presentations.

Responsibilities

In this role, you’ll:

• Analyze LLM visibility and Share of Voice, create a continuous feedback loop across various teams to optimize Twilio's presence in AI search/AEO (answer engine optimization), drive enablement and operational efforts to ensure consistent tool usage and storyline.
• Support the strategy, data ingestion, and modeling required to build and maintain net new and existing brand measurement components. Drive a single, cohesive narrative combining disparate data sets.
• Inspire experimentation adoption in teams. Build the frameworks and structure to drive experimentation rigor and clarity of incrementally of marketing initiatives.
• Support Media Mix Modeling (MMM) and Multi-Touch Attribution (MTA) initiatives to understand the impact of various marketing channels on Sign Ups, SQLs, activations, and guide budget allocation.
• Translate complex data sets into actionable insights and strategic recommendations for exec-level audiences.
• Own enablement efforts for emerging channels, sharing accomplishments, KPIs, and cross-team collaborations broadly across the marketing organization.

Qualifications 

Twilio values diverse experiences from all kinds of industries, and we encourage everyone who meets the required qualifications to apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table!

*Required:

• 5+ years of experience in statistical analysis, experimentation and/or scenario planning.
• A strong understanding of SEO and emerging AI Search (AEO/GEO) landscapes.
• A hypothesis-driven thinker who does not just report the "what," but actively tests the "why". Able to formulate testable guesses and distill the essential from complex marketing data.
• Experience with running or interpreting advanced measurement frameworks (Incrementality, MMM, MTA).
• Highly reliable and a self-starter.
• Interest or experience in applying AI-driven solutions to analytics workflows.
• Strong communication skills with the ability to communicate effectively with both technical and non-technical audiences
• Detail-oriented with a passion for clean, trustworthy data.
• Strong analytical skills. 
• Excellent collaborator across cross functional teams; skilled in managing stakeholder projects end to end.

Desired:

• Experience supporting various stakeholder functions and their insights: Brand, PR, Social, Content, Demand Generation
• Experience with BI tools (Tableau, Looker Studio) and modeling (ROI, LTV:CAC, payback).
• Interest or exposure to fraud monitoring tools and processes.
• Working knowledge of Customer Data Platforms (CDPs) and analytics data integrations.

Location

This role will be remote, and based in Alberta, British Columbia, or Ontario, Canada.

Travel 

We prioritize connection and opportunities to build relationships with our customers and each other. For this role, approximately 15% travel is anticipated to help you connect in-person in a meaningful way. 

What We Offer

Working at Twilio offers many benefits, including competitive pay, generous time off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location. Based on role, employees may also be eligible for additional compensation and benefits, including but not limited to incentive programs, commissions, equity grants, health and wellness benefits, retirement contributions, and paid time off.

The estimated pay ranges for this role are as follows:

• $90,800 - $113,500 CAD
• Target Bonus Percentage 12.50%

The successful candidate’s starting salary will be determined based on permissible, non-discriminatory factors such as skills, experience, and geographic location. 

This will be a remote role to start, with plans to transition to hybrid in-office 2x/week located in downtown Toronto.

About OpenTable:

With millions of diners, 60,000+ restaurant partners and 25+ years of experience, OpenTable, part of Booking Holdings, Inc. (NASDAQ: BKNG), is an industry leader with a passion for helping restaurants thrive. Our world-class technology empowers restaurants to focus on what matters most – their team, their guests, and their bottom line – while enabling diners to discover and book the perfect restaurant for every occasion.

Every employee at OpenTable has a tangible impact on what we do and how we do it. You’ll also be part of a global team and its portfolio of metasearch brands. Hospitality is all about taking care of others, and it defines our culture.

The Role

Reporting to the Manager, Revenue Strategy and Operations, this position is responsible for supporting a variety of sales and services related programs, initiatives, and analytics in North America. Candidates for this role must have experience manipulating large sets of data to discover trends and make recommendations. The role will work cross-functionally with multiple departments including executive leadership, sales, marketing, operations, finance, engineering, and data analytics to support the design, implementation and continued optimization of multiple business needs. This includes delivering data-driven insights to internal partners to inform short and long term strategy and action plans. The ideal candidate will be able to recognize and understand the relationship between clean data, clear & efficient processes, and reporting.

The Sr. Analyst level position is expected to have an excellent understanding of the OpenTable Sales and Services and Marketing organization, the ability to learn quickly, and to be able to work in ambiguity. You'll be able to navigate the roles, reporting, and reality of the business in the field. This position needs to have excellent communication, project management and data analysis skills and be comfortable building recommendations and owning stakeholder relationships. Experience with Salesforce, SQL queries, BI tools (Preset, Tableau, Power BI, Looker) and a finance, analytics or strategy background highly preferred.

Responsibilities

• Sophisticated analytics to support global Sales, Services, and Marketing decisions, including recurring monitoring of key performance metrics and the health of specific business segments
• Prepare and present analyses and narratives for audiences ranging from field sales to senior leadership
• Translate data sets into impactful insights, recommendations, dashboards, and reports for the larger sales, marketing and operations teams
• Cultivate and manage strategic relationships with various sales leaders, partnering with them to drive key initiatives and measurable results across diverse business segments
• Manage flow of inbound requests from the Global Restaurant Sales and Services (RSS) team for various ad hoc analyses, reporting needs, process and system enhancement requests
• Partner with Salesforce and BI teams to implement process and data optimizations
• Build and maintain financial models, forecasts and dashboards for various business scenarios
• Salesforce.com (SFDC) data stewardship and improvement; dashboard and report creation and upkeep; end user support and documentation management

Skills

• 3-5+ years of experience in analytics and at least 2 years of experience leading Analytics efforts with an organization
• Experience with Snowflake or any other relational database
• Strong SQL skills + Experience with design and development of ETL processes
• Advanced proficiency with data visualization tools (e.g., Preset, PowerBI, Tableau) to build self-serve dashboards
• Advanced Excel/Google Sheets skills (e.g., pivot tables, V/XLOOKUP, INDEX/MATCH) required
• Operational experience in measuring and improving efficiency, utilization, scale initiatives, etc
• Proactive, advanced user of AI and automation tools (e.g., generative AI, code copilots, workflow automation) to accelerate analysis, improve quality, and operationalize repeatable workflows.
• Experience with Google Platforms: Google Analytics, Google Ads, Google Search a plus
• Strong preference for experience with marketplace dynamics and pricing analysis (e.g., pricing, discounting, yield analysis)
• Strong data quality and debugging mindset; ability to reconcile results and resolve issues with BI/Engineering
• Proven ability to effectively manage multiple stakeholders
• Strong verbal and written communication skills, including detailing business processes and requirements
• Excellent analytical, reporting, problem-solving, negotiation, and project coordination skills
• Experience with LTV/CAC, commission/incentives, and sales territory management a plus
• Experience with Google Platforms (Google Analytics, Google Ads, Google Search) a plus
• Understanding of sales process within OpenTable, or equivalent sales process experience
• Quick-thinking, self-starter with a strong sense of ownership and ability to manage competing priorities in a fast-paced environment
• High energy, growth mindset, and strong sense of curiosity; willingness to take on tough projects

Benefits and Perks

• Work from (almost) anywhere for up to 20 days per year
• Focus on mental health and well-being:
  • Company-paid therapy sessions through SpringHealth
  • Company-paid subscription to Headspace
  • Annual company-wide week off a year - the whole team fully recharges (and returns without a pile-up of work!)
• Paid parental leave
• Generous paid vacation + time off for your birthday
• Paid volunteer time
• Focus on your career growth:
  • Development Dollars
  • Leadership development
  • Access to thousands of on-demand e-learnings
• Travel Discounts
• Employee Resource Groups
• 20 days of paid time off
• Private health and dental insurance
• Life and Disability insurance

The expected range of compensation for this position based in Toronto, Canada, including commission and/or bonuses, is $84,000-$95,000 CAD. There are a variety of factors that go into determining a compensation range, including but not limited to external market benchmark data, geographic location, and years of experience sought/required.

We offer a competitive base salary and benefits including: health benefits; flexible spending account; retirement benefits; life insurance; paid time off (including PTO, paid sick leave, medical leave, bereavement leave, floating holidays and paid holidays); and parental leave benefits. This role is eligible to be considered for an annual bonus.

Work Environment & Flexibility

At OpenTable, we pride ourselves on fostering a global and dynamic work environment. As a team member with us, you will benefit from a schedule tailored to accommodate a global workforce operating across multiple time zones. While the majority of your responsibilities may align with conventional business hours, there will be instances where you are expected to manage communications - via calls, Slack messages, or emails - outside of regular working hours to effectively collaborate with international colleagues, respond to restaurant partners, and/or address urgent matters. OpenTable will always abide by and consider local laws and regulations.

Inclusion

We’re committed to creating a workplace where everyone feels they belong and can thrive. We know the best ideas come when we bring different voices to the table, so we're building a team as dynamic as the diners and restaurants we serve—and fostering a culture where everyone feels welcome to be themselves.

If you need accommodations during the application or interview process, or on the job, we’re here to support you. Please reach out to your recruiter to request any accommodations.

#LI-LR1

TeccWeb is an Epicor Service Partner comprised of a team of experts in Epicor ERP, Information Technology, Database Development, Program Customization, SSRS, Crystal Reports, Business Re-engineering and Employee Training providing enterprise resource planning (ERP) solutions to mid-market companies around the world.

Our experts come from a wide range of business backgrounds and are certified Epicor consultants. We offer a diverse skill set which enables us to provide our customers with the expertise needed to solve complex business issues successfully. Our success is derived from building strong, long term customer partnerships..

YOUR ROLE

As a TeccWeb Epicor Tools Developer, you are responsible for customizing, enhancing, and maintaining the Epicor Kinetic 10 ERP system using native Epicor development tools. This role requires a strong blend of technical expertise, business process understanding, and problem-solving skills to meet specific organizational needs and optimize ERP functionality without altering core system code.

KEY RESPONSABILITIES AND COMPETENCIES

• Epicor Customization and Development
• Epicor Application Studio: Design and implement User Interface (UI) customizations for Kinetic web screens (adding/hiding fields, modifying controls, creating custom forms).
• Business Process Management (BPM): Develop and maintain server-side business logic using BPM Directives (Pre/Base/Post Processing) to enforce business rules and automate workflows.
• Proficiency in utilizing C# code within BPMs for complex logic is required.
• Epicor Functions: Create and manage reusable, encapsulated business logic components using Epicor Functions (written in C#) for specific, complex operations and integrations.
• Data Structure: Design and implement User Defined Tables (UDT) and fields to extend the Epicor data model as required by business needs.
  Reporting, Data, and Integration
• Business Activity Queries (BAQ): Create, optimize, and maintain complex BAQs (including sub-queries and calculated fields) to support custom dashboards, reports, and integrations.
• Dashboards (EDD): Develop and customize Dashboards using BAQs and the Epicor Data Discovery (EDD) platform to provide users with actionable real-time data insights.
• Reporting: Design, develop, and modify financial and operational reports, often using SSRS (SQL Server Reporting Services) or other Epicor-supported reporting tools.
• Integration: Utilize Epicor's REST API and Service Connect (if applicable) to facilitate seamless data exchange and integration with external systems, ensuring all transactions respect Epicor's business objects.

TECHNICAL SILLS AND BEST PRACTICES

• Programming Languages: Strong proficiency in C# and familiarity with the .NET framework.
• Database: Solid working knowledge of SQL (T-SQL) for data querying and performance optimization.
• Troubleshooting: Ability to use Epicor and browser debugging tools (e.g., Application Studio debug console, F12 developer tools, tracing) to diagnose, troubleshoot, and resolve issues in customizations and BPMs.
• Best Practices: Adhere to best practices for Epicor development, including maintaining a clear separation between client-side (UI) and server-side (BPM) logic, and using Epicor services over direct database manipulation.

QUALIFICATIONS AND EXPERIENCE

• 5-10 years experience as IT Developer
• 5 years experience in ERP
• Last 2 years on Epicor Kinetic version
• Strong programming skills in C# and SQL
• Proven experience as an Epicor Developer, Consultant, or Analyst with a focus on customization and technical tools.
• Direct experience with Epicor Kinetic and a recent version of Epicor 10.
• Excellent analytical and communication skills to gather requirements and translate business needs into technical solutions.
• Experience in a manufacturing or distribution environment is a plus.

TeccWeb offers a very competitive salary and a benefit package including health, dental, disability and life insurance benefits.

Starting salary is commensurate with experience. Preference will be given to applicants who are Epicor Tools or Technology management certified and/or have demonstrated the ability to consult in the Tools area with Epicor software and have basic programming knowledge.

Toast creates technology to help restaurants and local businesses succeed in a digital world, helping business owners operate, increase sales, engage customers, and keep employees happy.

We are seeking a Principal Technical Risk Analyst to lead and mature Toast’s Technical Risk Program. This role will report to the Sr. Director of Technical Governance, Risk, & Compliance and is part of the Information Security Organization.  This is a high-impact, senior individual contributor role responsible for owning the end-to-end cyber risk management program, including risk identification, assessment, reporting, and integration into enterprise risk and leadership decision-making. This role is not about maintaining a process — it is about building, operationalizing, and leading a program that drives real business decisions and outcomes.

You will partner closely with:

• Enterprise Risk Management (ERM)
• Security Engineering, Infrastructure, and Product teams
• Technical Compliance and Governance teams
• Senior leadership and executive forums

You will play a key role in advancing and scaling our Technical Risk program, further strengthening our data-driven approach to risk management and enabling informed, timely decision-making across the business.

A day in the life (Responsibilities)

Own and Lead the Technical Risk Program

• Own the end-to-end cyber risk lifecycle: risk identification, assessment, prioritization, mitigation tracking, and reporting
• Establish and operationalize a scalable risk operating model (risk discovery → intake → assessment → reporting → monitoring)
• Ensure the program operates with a predictable cadence, clear ownership, and strong execution rigor
• Drive adoption of the program across Security, Product, Engineering, and Infrastructure teams

Lead Technical Risk Management Across the Lifecycle

• Lead the end-to-end technical risk management lifecycle through close partnership with cross-functional stakeholders
• Establish and scale risk discovery mechanisms, including:
• Stakeholder engagement across Engineering, Product, Infrastructure, and Security
• Inputs from audits, incidents, assessments, and external signals
• Ensure continuous identification and prioritization of emerging and high-impact risks
• Translate technical issues into clear, business-relevant risk narratives
• Act as a trusted partner and challenger, influencing stakeholders to drive timely risk mitigation and resolution

Drive Risk Program Maturity and Transformation

• Lead the evolution of the technical risk program to support scale, consistency, and improved visibility In partnership with ERM, operate within, suggest enhancements to, and manage the following:
• Risk taxonomy and classification models
• Risk assessment and prioritization frameworks
• Risk-to-control mapping (linking risks to the controls and a Common Controls Framework)
• Own and evolve the use of Optro (fka AuditBoard) RiskOversight as the system of record
• Improve data quality, reporting capabilities, and workflow scalability
• Operationalize the program within AuditBoard RiskOversight (Optro) as the system of record
• Build scalable processes that enable automation, reporting, and  AI use cases

Enable Risk Governance and Decision Making Through Risk Insights

• Develop and deliver clear, executive-ready risk reporting and dashboards
• Manage and lead the Technical Risk Subcommittee and related governance forums:
• Prepare committee materials to ensure meetings are structured, actionable, and decision-oriented
• Clearly articulate risks, impacts, and recommended actions
• Provide leadership with:
• Visibility into top risks, mitigation plan progress, and trends
• Clear trade-offs and prioritization inputs
• Partner with Enterprise Risk Management (ERM) to align on risk taxonomy, reporting, and governance

Communicate, report, and escalate upward to the Enterprise Risk and Compliance Committee (ERCC)


What you'll need to thrive (Requirements)

Core Experience

• 8–12+ years of experience in Technical Risk, Security GRC, ERM, or related fields
• Proven experience owning and leading a technical/cyber risk program
• Strong understanding of:
• Cybersecurity domains (cloud, infrastructure, IAM, application security)
• Risk frameworks (NIST CSF, ISO 27001, etc.)
• Experience operating in high-growth, complex, cloud-based environments

Program Leadership & Execution

• Demonstrated ability to:
• Build and operationalize programs from 0 → 1 and 1 → scale
• Drive predictable execution cadence and rigor
• Translate ambiguity into structured, executable plans
• Strong program management discipline (planning, tracking, follow-through)

Risk & Analytical Thinking

• Ability to:
• Translate technical issues into clear risk narratives and business impact
• Prioritize risks based on impact and likelihood
• Drive data-informed decision-making

Communication & Influence

• Exceptional communication skills:
• Executive-ready written and verbal communication
• Ability to structure updates: What / So What / Now What / Decision Needed
• Proven ability to influence:
• Senior stakeholders
• Cross-functional teams without direct authority

Tooling & Systems

• Experience with GRC tools such as:
• Optro (fka AuditBoard-preferred), ServiceNow GRC, Workiva, etc.
• Ability to:
• Drive tool adoption and configuration
• Translate business processes into scalable system workflows

Special Sauce or Bonus Ingredients (Nice-to-Haves)

• Experience integrating technical risk into ERM programs
• Experience building risk dashboards, metrics, and reporting frameworks
• Familiarity with automation, AI, or data-driven GRC approaches
• Relevant certifications (CISSP, CISM, CISA, CRISC)

AI at Toast

At Toast, one of our company values is that we're hungry to build and learn. We believe learning new AI tools empowers us to build for our customers faster, more independently, and with higher quality. We provide these tools across all disciplines, from Engineering and Product to Sales and Support, and are inspired by how our Toasters are already driving real value with them. The people who thrive here are those who embrace changes that let us build more for our customers; it’s a core part of our culture.

Our Total Rewards Philosophy 
We strive to provide competitive compensation and benefits programs that help to attract, retain, and motivate the best and brightest people in our industry. Our total rewards package goes beyond great earnings potential and provides the means to a healthy lifestyle with the flexibility to meet Toasters’ changing needs. Learn more about our benefits at https://careers.toasttab.com/toast-benefits.

#LI-Remote

Toast creates technology to help restaurants and local businesses succeed in a digital world, helping business owners operate, increase sales, engage customers, and keep employees happy.

We are seeking a Principal Technical Risk Analyst to lead and mature Toast’s Technical Risk Program. This role will report to the Sr. Director of Technical Governance, Risk, & Compliance and is part of the Information Security Organization.  This is a high-impact, senior individual contributor role responsible for owning the end-to-end cyber risk management program, including risk identification, assessment, reporting, and integration into enterprise risk and leadership decision-making. This role is not about maintaining a process — it is about building, operationalizing, and leading a program that drives real business decisions and outcomes.

You will partner closely with:

• Enterprise Risk Management (ERM)
• Security Engineering, Infrastructure, and Product teams
• Technical Compliance and Governance teams
• Senior leadership and executive forums

You will play a key role in advancing and scaling our Technical Risk program, further strengthening our data-driven approach to risk management and enabling informed, timely decision-making across the business.

A day in the life (Responsibilities)

Own and Lead the Technical Risk Program

• Own the end-to-end cyber risk lifecycle: risk identification, assessment, prioritization, mitigation tracking, and reporting
• Establish and operationalize a scalable risk operating model (risk discovery → intake → assessment → reporting → monitoring)
• Ensure the program operates with a predictable cadence, clear ownership, and strong execution rigor
• Drive adoption of the program across Security, Product, Engineering, and Infrastructure teams

Lead Technical Risk Management Across the Lifecycle

• Lead the end-to-end technical risk management lifecycle through close partnership with cross-functional stakeholders
• Establish and scale risk discovery mechanisms, including:
• Stakeholder engagement across Engineering, Product, Infrastructure, and Security
• Inputs from audits, incidents, assessments, and external signals
• Ensure continuous identification and prioritization of emerging and high-impact risks
• Translate technical issues into clear, business-relevant risk narratives
• Act as a trusted partner and challenger, influencing stakeholders to drive timely risk mitigation and resolution

Drive Risk Program Maturity and Transformation

• Lead the evolution of the technical risk program to support scale, consistency, and improved visibility In partnership with ERM, operate within, suggest enhancements to, and manage the following:
• Risk taxonomy and classification models
• Risk assessment and prioritization frameworks
• Risk-to-control mapping (linking risks to the controls and a Common Controls Framework)
• Own and evolve the use of Optro (fka AuditBoard) RiskOversight as the system of record
• Improve data quality, reporting capabilities, and workflow scalability
• Operationalize the program within AuditBoard RiskOversight (Optro) as the system of record
• Build scalable processes that enable automation, reporting, and  AI use cases

Enable Risk Governance and Decision Making Through Risk Insights

• Develop and deliver clear, executive-ready risk reporting and dashboards
• Manage and lead the Technical Risk Subcommittee and related governance forums:
• Prepare committee materials to ensure meetings are structured, actionable, and decision-oriented
• Clearly articulate risks, impacts, and recommended actions
• Provide leadership with:
• Visibility into top risks, mitigation plan progress, and trends
• Clear trade-offs and prioritization inputs
• Partner with Enterprise Risk Management (ERM) to align on risk taxonomy, reporting, and governance

Communicate, report, and escalate upward to the Enterprise Risk and Compliance Committee (ERCC)


What you'll need to thrive (Requirements)

Core Experience

• 8–12+ years of experience in Technical Risk, Security GRC, ERM, or related fields
• Proven experience owning and leading a technical/cyber risk program
• Strong understanding of:
• Cybersecurity domains (cloud, infrastructure, IAM, application security)
• Risk frameworks (NIST CSF, ISO 27001, etc.)
• Experience operating in high-growth, complex, cloud-based environments

Program Leadership & Execution

• Demonstrated ability to:
• Build and operationalize programs from 0 → 1 and 1 → scale
• Drive predictable execution cadence and rigor
• Translate ambiguity into structured, executable plans
• Strong program management discipline (planning, tracking, follow-through)

Risk & Analytical Thinking

• Ability to:
• Translate technical issues into clear risk narratives and business impact
• Prioritize risks based on impact and likelihood
• Drive data-informed decision-making

Communication & Influence

• Exceptional communication skills:
• Executive-ready written and verbal communication
• Ability to structure updates: What / So What / Now What / Decision Needed
• Proven ability to influence:
• Senior stakeholders
• Cross-functional teams without direct authority

Tooling & Systems

• Experience with GRC tools such as:
• Optro (fka AuditBoard-preferred), ServiceNow GRC, Workiva, etc.
• Ability to:
• Drive tool adoption and configuration
• Translate business processes into scalable system workflows

Special Sauce or Bonus Ingredients (Nice-to-Haves)

• Experience integrating technical risk into ERM programs
• Experience building risk dashboards, metrics, and reporting frameworks
• Familiarity with automation, AI, or data-driven GRC approaches
• Relevant certifications (CISSP, CISM, CISA, CRISC)

AI at Toast

At Toast, one of our company values is that we're hungry to build and learn. We believe learning new AI tools empowers us to build for our customers faster, more independently, and with higher quality. We provide these tools across all disciplines, from Engineering and Product to Sales and Support, and are inspired by how our Toasters are already driving real value with them. The people who thrive here are those who embrace changes that let us build more for our customers; it’s a core part of our culture.

Our Total Rewards Philosophy 
We strive to provide competitive compensation and benefits programs that help to attract, retain, and motivate the best and brightest people in our industry. Our total rewards package goes beyond great earnings potential and provides the means to a healthy lifestyle with the flexibility to meet Toasters’ changing needs. Learn more about our benefits at https://careers.toasttab.com/toast-benefits.

#LI-Remote

S'more about the team

We are seeking a highly analytical and data-driven Senior Marketing Analyst to be a cornerstone of our acquisition strategy across HelloFresh, Chefs Plate, and Factor. In our data-centric culture, your role will be vital in unearthing key insights to drive marketing success. You will collaborate closely with the Marketing Growth team to enhance analytical capabilities and champion a data-first approach to all marketing efforts. Success in this role requires working with various data teams across the organization to deliver high-impact, actionable insights that boost overall business performance.

Lettuce share what this role will be responsible for

• Performance Analysis & Optimization: Conduct proactive analysis of performance and brand marketing data to pinpoint areas for improvement across key KPIs (acquisition, CAC, brand awareness, LTV, etc.). Partner with channel managers to translate these insights into concrete initiatives and action plans.
• Strategic Insight Generation: Lead the translation of analytical findings into tangible marketing projects and actions adopted by the broader team.
• Cross-Functional Collaboration & Mentorship: Act as a key liaison for the analytics department, supporting the broader Canadian marketing team by clarifying new metrics and building foundational analytical skills. Foster cross-team collaboration, share best practices, and drive joint insight generation with other analytics departments.
• Customer Journey Analysis: Analyze customer data to identify pain points and opportunities, informing customer segmentation and personalization strategies.
• Market Awareness: Stay current with relevant industry and market trends that could influence business performance.
• Strategic Planning Support: Play an active role in the marketing annual strategic planning process, from initial analysis through compelling data-driven storytelling.
• All other duties, as assigned.

Sound a-peeling? Here's what we're looking for

Experience & Education:

• 5+ years of experience in relevant fields such as Marketing Management Consulting, Growth Marketing Management, DTC Consumer Marketing, and/or Digital Marketing.
• Bachelor’s degree required in Marketing, Mathematics, Statistics, or a closely related field.

Technical & Analytical Skills:

• Data Proficiency: Highly skilled in managing and analyzing large datasets, including identifying trends, drawing robust conclusions, and expertly cleaning, transforming, and structuring raw data.
• Technical Tools: Proficiency in querying data and utilizing analysis tools such as Databricks, Tableau, and Google Analytics.
• Analytical Aptitude: A creative thinker with a strong, data-driven analytical mindset for optimizing daily performance and effectively managing business operations.

Core Competencies:

• Strategic & Critical Thinking: Demonstrated ability to critically evaluate company goals, devise effective strategies to achieve them, and clearly articulate the rationale for recommended actions.
• Communication & Presentation: Exceptional communication, interpersonal, and presentation skills to convey complex information with clarity and conciseness.
• Decision-Making & Problem-Solving: Proven capabilities in strategic decision-making and resolving complex problems.
• Organizational Skills: Outstanding organizational skills and efficient time management abilities.

Let’s cut to the cheese, this is why you'll love it here

• Box Discount - Amazing discounts on 1 box per week! 75% discount on weekly HelloFresh and Chefs Plate meal kits AND 50% off weekly Factor meal box.
• Health & Wellness - Health & Dental benefits from day 1, a Health Spending Account, unlimited access to the Headspace app to meet your self-care needs, and 25% discount on GoodLife fitness memberships!
• RRSP Matching - Competitive RRSP matching program offered
• Vacation & PTO - Time off is also an important part of self-care! We offer generous vacation and PTO to help you create a good work-life balance.
• Family Benefits - A parental leave top-up program for expectant parents.
• Growth & Development - We support your career progression, provide development opportunities, and invest in your continued learning through our organization wide L&D fund.
• Work Hard & Have Fun - From team socials to engaging company days, you’ll have plenty of opportunity to experience the fun!
• Diversity & Inclusion Initiatives - With impactful ERG’s like FreshPride, Women Empowered and LIMES, we are committed to our diversity, equity & inclusion efforts.
• Food Puns - this one is kind of a big dill if you haven’t already noticed. We even have some punny meeting room names!

Flexible Hybrid Approach

At HelloFresh, we know that flexible work arrangements are essential in enabling you to do your best work, while balancing your personal and life needs. Offering remote work flexibility, along with the opportunity to interact and collaborate in the office are all a part of creating a great employee experience. 

To meet these needs, we are pleased to provide Flexible Hybrid work. Flexible Hybrid is a people-first approach that is based on choice, trust, personalization, and empowers teams to choose when and how often they work from the office and work from home, in addition to team days and company days. This means a minimum of 2 days in office per week, with most teams in office between 2-3 days a week.

#LI-HYBRID

Working Conditions

It’s no surprise that as a food company, we use many ingredients that may be considered common allergens (i.e. peanuts, tree nuts, milk, etc.). Whether this role is based out of our headquarters or one of our distribution centers, it is possible that you may be exposed to such allergens in this role. If you have any concerns with being exposed to any particular food ingredients, including meat, please disclose this during the hiring process. 

HelloFresh Canada uses AI-integrated technology to help us process and evaluate applications more efficiently. This includes tools that screen and assess candidate qualifications based on the requirements for this role. While these tools assist our workflow, all final selection decisions are made by our hiring team.

This is a posting for an existing vacancy. We are actively seeking to fill this position.

Interested in joining the HelloFresh team? Don’t be chai, apply! Submit your application in PDF format today.

About the Finance team 

The Finance team ensures Affirm remains financially sound and strategically positioned for growth. Our team manages financial planning, accounting, pricing, vendor management, tax, investor relations, and corporate development. We deliver timely insights, accurate reporting, and careful analysis to support decision-making. From day-to-day financial operations to major investments, we enable sustainable, informed growth by maintaining strong fiscal discipline.

About the team

We're looking for a passionate and analytically minded professional to join the Strategic Finance team to support the growth of Affirm’s top-line in revenue streams with large business-to-business (“B2B”) merchant partners. Strategic Finance is responsible for driving company strategy, empowering executive decision making with real time forecasts and analytics, and guiding the company towards achieving its goals. This high impact, highly visible role sits on the Revenue Finance group, a scrappy, tight-knit team with outsized cross-functional impact and ownership. The ideal candidate will not only have superb technical skills but also strong interpersonal skills and the ability to influence and present to all levels of the organization.

What you'll do

• Partner with cross functional leaders (i.e. Product, Growth Analytics, Credit, Revenue and, Merchant Pricing) to drive business outcomes through strategic and analytic support

• Build and maintain financial models to forecast, reconcile, and describe variances for our gamut of metrics

• Collaborate with our ML modeling team to marry your modeling with aggregated ML forecasts

• Establish top-line performance metrics and targets, analyze and report realized financial performance to Executives and other company leaders, and drive accountability for results

• Design and deliver scalable automated user and financial dashboards and analytics for cross departmental and executive consumption

What we look for

• Passion and drive to disrupt the lending and financial industry for the better

• Strong sense of ownership, intention, intellectual curiosity, and an ability to think creatively and critically and thrive in a fast-paced, dynamic, and often ambiguous work environment

• 2+ years experience in fast-paced analytical roles (strategic finance, investment banking, consulting, data science, analytics, etc.)

• Exceptional analytical skills and the ability to synthesize complex financial information into clear, concise reports

• High attention to detail but an equally important ability to see the big picture and evaluate analyses with strategic business context

• Strong interpersonal and communication skills, with the capability to navigate cross-functional collaborations effectively and be front and center with company executives

• Curiosity to build things (processes, models, etc.) with/for/around AI

• Experience with merchant payments and/or providing analytical support to B2B client relationship and sales teams a plus 

• Excellent working proficiency in excel (you should be prepared for a financial model case study), and comfort with SQL, Sigma, Cursor and/or other data visualization tools; Python knowledge a plus

Pay Grade - I
Equity Grade - 3

Employees new to Affirm typically come in at the start of the pay range. Affirm focuses on providing a simple and transparent pay structure which is based on a variety of factors, including location, experience and job-related skills.

Base pay is part of a total compensation package that may include monthly stipends for health, wellness and tech spending, and benefits (including 100% subsidized medical coverage, dental and vision for you and your dependents). In addition, the employees may be eligible for equity rewards offered by Affirm Holdings, Inc. (parent company).

CAN base pay range per year: $90,000 - $130,000

#LI-Remote

About the Finance team 

The Finance team ensures Affirm remains financially sound and strategically positioned for growth. Our team manages financial planning, accounting, pricing, vendor management, tax, investor relations, and corporate development. We deliver timely insights, accurate reporting, and careful analysis to support decision-making. From day-to-day financial operations to major investments, we enable sustainable, informed growth by maintaining strong fiscal discipline.

About the team

We're looking for a passionate and analytically minded professional to join the Strategic Finance team to support the growth of Affirm’s top-line in revenue streams with large business-to-business (“B2B”) merchant partners. Strategic Finance is responsible for driving company strategy, empowering executive decision making with real time forecasts and analytics, and guiding the company towards achieving its goals. This high impact, highly visible role sits on the Revenue Finance group, a scrappy, tight-knit team with outsized cross-functional impact and ownership. The ideal candidate will not only have superb technical skills but also strong interpersonal skills and the ability to influence and present to all levels of the organization.

What you'll do

• Partner with cross functional leaders (i.e. Product, Growth Analytics, Credit, Revenue and, Merchant Pricing) to drive business outcomes through strategic and analytic support

• Build and maintain financial models to forecast, reconcile, and describe variances for our gamut of metrics

• Collaborate with our ML modeling team to marry your modeling with aggregated ML forecasts

• Establish top-line performance metrics and targets, analyze and report realized financial performance to Executives and other company leaders, and drive accountability for results

• Design and deliver scalable automated user and financial dashboards and analytics for cross departmental and executive consumption

What we look for

• Passion and drive to disrupt the lending and financial industry for the better

• Strong sense of ownership, intention, intellectual curiosity, and an ability to think creatively and critically and thrive in a fast-paced, dynamic, and often ambiguous work environment

• 2+ years experience in fast-paced analytical roles (strategic finance, investment banking, consulting, data science, analytics, etc.)

• Exceptional analytical skills and the ability to synthesize complex financial information into clear, concise reports

• High attention to detail but an equally important ability to see the big picture and evaluate analyses with strategic business context

• Strong interpersonal and communication skills, with the capability to navigate cross-functional collaborations effectively and be front and center with company executives

• Curiosity to build things (processes, models, etc.) with/for/around AI

• Experience with merchant payments and/or providing analytical support to B2B client relationship and sales teams a plus 

• Excellent working proficiency in excel (you should be prepared for a financial model case study), and comfort with SQL, Sigma, Cursor and/or other data visualization tools; Python knowledge a plus

Pay Grade - I
Equity Grade - 4

Employees new to Affirm typically come in at the start of the pay range. Affirm focuses on providing a simple and transparent pay structure which is based on a variety of factors, including location, experience and job-related skills.

Base pay is part of a total compensation package that may include equity rewards, monthly stipends for health, wellness and tech spending, and benefits (including 100% subsidized medical coverage, dental and vision for you and your dependents.)

USA base pay range (CA, WA, NY, NJ, CT) per year: $115,000 - $155,000
USA base pay range (all other U.S. states) per year: $102,000 - $142,000

Please note that visa sponsorship is not available for this position.

#LI-Remote

This Staff Technical Marketing Manager role is a highly strategic, and cross-functional position, where you will help architect our technical narratives for Okta's Workforce products. 

Your mission is to embody our mantra: “Show, don’t tell”.  You will create authoritative, technical content that empowers customers, partners, analysts, and our field teams to successfully design and implement their most complex projects. 

This requires a high degree of technical expertise, strategic vision, and the ability to mentor and scale your impact across the organization.

Job Duties and Responsibilities

• Define, develop, and deploy technical demos as the foundational, high-impact assets of our 'Show, don't tell' strategy.   Supplement these with clear, authoritative content, including white papers and blog posts, to showcase the value of the Okta Platform.
• Serve as a technical subject matter expert for Okta Workforce products and solutions. This includes a deep understanding of how our authentication, authorization, and user management products are built and consumed, and how platform services deliver customization and extensibility.
• Drive strategy with product management to validate complex, multi-product use cases and design and champion reference architectures.
• Maintain a deep, authoritative understanding of the identity and access management technology landscape, using this insight to influence product and marketing strategy.
• Mentor junior technical marketers and field team members, setting a high bar for content quality, clarity, technical accuracy, and strategic alignment.
• Partner strategically with the product marketing team to understand the most complex identity challenges of the world’s largest organizations and how Okta’s solutions solve those problems.
• Lead subject matter expert engagement for strategic events, key analyst briefs, high-priority ISV integrations, product betas, and major launches.

Minimum Knowledge, Skills, and Abilities

• 7+ years of technical / product marketing, product management, or sales engineering experience for an enterprise IaaS or SaaS company or developer platform.
• Advanced capability to build complex, integrated demos that require software development knowledge (such as the use of APIs and Webhooks), 3rd party solutions (such as Salesforce, Slack, Microsoft, Crowdstrike)
• Extensive, proven track record of marketing to a highly technical audience (e.g., developers, architects, security leaders) within large organizations.
• A significant portfolio of high-quality technical marketing content. (Samples are highly encouraged!)
• Proven and deep knowledge of the Identity and Access Management (IAM) industry and technologies - such as OIDC, SAML, and SCIM.
• Experience with AI technologies and tools.
• Demonstrated knowledge of common directory services, such as Active Directory, Azure AD, and LDAP.
• Experience with video and design tools such as Adobe Premiere/After Effects, Camtasia, and Figma.
• Excellent program management skills, with the ability to manage multiple high-priority initiatives in a dynamic environment.

A degree in Computer Science, Engineering, or a related technical field. 

#LI-Hybrid

(P24077_3303203)

Overview

Okta is looking for a Communications Data and Insights Manager to build and lead the analytics engine that informs and drives our corporate communications strategy. In this role, you will translate data into actionable insights, measure and monitor campaign performance, identify the whitespace, spot trends, and establish clear KPIs that act as the foundation of a modern, data-driven communications organization. 

You will serve as the connective tissue between fast-moving data and the strategic choices that shape how Okta shows up in the world, ensuring every narrative decision is informed by evidence and every major moment is measured. The data and insights lead will sit at the intersection of media relations, social strategy, and operations, ensuring the communications organization is grounded in high-quality analytics, trends, and performance intelligence.

Key Responsibilities

• Always-On Intelligence: Operate a continuous monitoring and analysis program across media, social platforms, and competitive landscapes to surface emerging narratives and reputational signals in real time.
• Competitive Share of Voice & Narrative Analysis: Conduct ongoing measurement of Okta’s share of voice relative to competitors, diagnosing drivers of competitive spikes and providing strategic recommendations to leadership.
• Market Position Analysis: Continuously assess Okta’s position across earned media, social, and analyst coverage, translating ambiguous signals into structured analysis that connects activities to brand perception and business outcomes.
• Revenue & Growth Alignment: Partner with Marketing Operations teams to identify correlations between earned media spikes and "top-of-funnel" indicators, such as organic search volume, branded traffic, and account-level engagement signals.
• Content Performance & Editorial Intelligence: Guide editorial planning by surfacing what resonates and identifying the ‘whitespace’ in the market—untapped topics and story angles—guiding our content strategy toward high-impact narratives that set Okta apart.
• Measurement Support & Campaign Tracking: Partner with cross-functional analytics teams to deliver analysis that demonstrates the impact of communications strategies and reputational goals.
• Reporting, Insights & Key Learnings: Develop dashboards and produce monthly, quarterly, and annual reports, as well as bespoke analyses for major events and campaigns.
• QBR Cadence & Strategic Rhythm: Support the quarterly and annual operating rhythm for the Communications team by tracking progress against goals and preparing materials for leadership reviews.
• Tools, AI & Operational Support: Leverage and optimize social listening and media monitoring platforms (e.g., Meltwater, MuckRack, Sprout Social, Caliber) to support AI-first workflows that improve speed to insight and team productivity.

Qualifications & Core Competencies

• 8+ years of relevant experience: Proven success in communications analytics, media measurement, PR strategy, or a related field in a high-growth B2B SaaS environment.
• The Signal Finder: Strong analytical instincts with proven experience in separating signal from noise in high-volume, fast-moving environments and connecting industry trends to the company story.
• The Analyst & Storyteller: Experience benchmarking share of voice and evaluating content performance across earned, social, and owned channels, with the ability to translate complex data into clear narratives for senior leaders.
• Comms Tech Stack Fluency: Hands-on familiarity with tools and workflows across the communications and marketing stack, including Meltwater, MuckRack, Sprout Social, Google Analytics, and Salesforce.
• Operational and Analytical Rigor: Strong attention to data quality and accuracy, with experience using large datasets to guide decisions and deliver measurable business outcomes.
• Cross-Channel Activation Strength: Deep understanding of how to orchestrate and measure coordinated plays across global social and media channels to improve brand sentiment.
• Framework and Process Design: Experience building reporting frameworks and operating models that enable measurement programs to scale effectively across teams and geographies.

Leadership and Influence: Strong communication and stakeholder management skills, with the ability to align cross-functional teams and influence senior partners through data-driven insights.

#LI-Hybrid 

(P11889_3414584)

The Mission: Secure Every Identity & Drive New Business

At Okta, we aren’t just managing logins; we’re building the trusted infrastructure that allows the AI era to thrive. Within our expanding Strategic & Key Accounts organization, this role focuses exclusively on our Top 25 Key Accounts by leading bespoke 1:1 and 1:few ABx initiatives.

Our North Star is clear: Drive New Business, Land & Expand, and Elevate Strategic Partner & Executive Engagement. Moving past high-volume, templatized campaigns, we operate with agility and purpose to turn account intelligence into revenue. 

The Tilt: Why This Role is Different

We are seeking a highly proactive Strategic Architect who cares personally about the team's success while thoughtfully challenging the status quo. Instead of waiting for a playbook, expect to write it.

• Driving Signal-Based Strategy: By strategically leveraging intent data and buying stage signals, this role surrounds greenfield accounts and reactivates stalled opportunities. Agility is critical—navigating 1:1 and 1:few activations based on real-time intent ensures our outreach remains timely and relevant.
• Leading with Initiative: We value "force multipliers." Through continuous testing, learning, and scaling, successful candidates proactively analyze program performance to showcase ROI. This requires confidently guiding stakeholders toward high-ROI activities to thoughtfully protect bandwidth for needle-moving initiatives.
• Earning Trust: Serving as a true revenue partner involves building deep, trusting relationships with Field Marketing, Strategic Sales, and focus partners (AWS, GSIs) to seamlessly orchestrate high-value engagements.

Your Impact

• The Architect: Designing and executing bespoke 1:1 ABx playbooks that lead with business value to land net new logos and accelerate cross-sell/upsell opportunities within our Top 25 accounts.
• The Orchestrator: Masterfully integrate high-touch executive events, digital touchpoints, and strategic partner co-marketing into a cohesive journey for complex, multi-stakeholder buying groups.
• The Operator: Defining pre/during/post processes at scale to establish the blueprint for Key Account Growth, all while identifying persona gaps to fill top of the funnel for both Okta and Auth0.
• The Analyst: Monitor the numbers in partnership with the GrowthX team utilizing the revenue martech stack to provide the insights needed to prioritize 1:1 vs 1:few activations, showcase ROI, increase conversion rates, and boost pipe generation within our top tier accounts.

What You Bring to the Table

• Strategic Tenure: 8+ years in ABM, Enterprise Marketing, or Growth roles, bringing a deep understanding of the long game in B2B SaaS.
• Technical Depth: Power user of the modern revenue stack: 6sense, Clay, Salesforce, Marketo, GA4, and Tableau. ITSMA or Demandbase certifications are a plus.
• Influential Leadership: Demonstrated ability to align senior stakeholders and lead cross-functional teams without a formal reporting line.
• Growth Mindset: Thriving in a collaborative environment, excited to solve hard problems together and turn data into in-market programs that deliver measurable outcomes.

The Okta Experience

• Total Rewards: Competitive base + equity + comprehensive health and wellness benefits.
• Connection: Join a global community of over 7,000 employees united by a mission to drive social impact and foster innovation.

#LI-Hybrid

#P10125_3391122

Staff Product Marketing Manager, Security

Reporting to the Senior Manager, Product Marketing, this role is a critical lead in Okta’s security journey. We are looking for a Staff Product Marketing Manager who will help tell Okta’s security story in a compelling, cohesive, and relevant way. Your goal is to elevate Okta’s foundational access technologies from a utility to a strategic security imperative, evangelizing the need for identity-centric security in an AI-driven threat landscape.

The ideal candidate will be a unique blend of technologist and business strategist—someone who can dive deep into technical architecture while crafting portfolio-level value propositions that resonate with both CISOs and practitioners. Beyond strategy and content, you must be a self-motivated, execution-oriented individual who stays focused on delivering outcomes in a fast-paced environment.

What you’ll be doing

• Identity Security GTM Strategy: Build and execute the go-to-market strategy for Okta’s foundational access and authentication platform. You will define how core authentication, adaptive policy, and recovery flows serve as the first line of defense against modern identity-based attacks.
• Technical Evangelism & Demos: Move beyond high-level messaging to create "show-not-tell" technical content. You will be responsible for building and delivering product demonstrations, technical reference architectures, and briefs that prove Okta’s security value to technical buyers.
• Security Storytelling: Own the messaging, positioning, and competitive differentiation for our core access technologies. You must take "under-the-hood" technology and turn it into a simple, urgent, and business-focused story that highlights resilience and risk mitigation.
• AI-Driven Identity Leadership: Define the strategy for securing the new wave of AI. This includes establishing Okta's point of view on managing AI agents as identities and ensuring the access layer is hardened for an automated, high-velocity threat landscape.
• Cross-Functional Activation: Partner with Product Management, Engineering, and Sales to build technical buyer-focused assets—including technical comparisons, FAQs, and field enablement materials—specifically designed for the Global 2000.
• Analyst & Industry Presence: Represent Okta at security events to raise our profile and establish a unique POV. Engage with analysts to ensure Okta’s foundational security capabilities are recognized as the core of a modern security posture.

What you’ll bring to the role

• Domain Expertise: 8+ years of experience as a product marketer or product manager in cybersecurity or identity management (IAM, AD, or Entra ID). You know who the players are, where the gaps lie, and how to win.
• Hands-on Technical Proficiency: A technologist at heart. You must have a track record of supporting technical evaluations, and you must be comfortable configuring and demoing the product to technical buyers.
• Execution-Oriented Storytelling: Proven ability to take "under-the-hood" technology and turn it into an emotional and urgent business story. You know how to rise above the noise and create a sense of urgency.
• Strategic Integration: An understanding of how foundational identity signals (like MFA and policy) feed into broader security outcomes like threat detection and incident response.
• Stakeholder Management: Experience managing senior stakeholders with differing priorities and a high sense of urgency to drive end-to-end GTM initiatives.

Extra Credit if you have:

• CS Degree or a strong technical background in systems architecture or engineering.
• Deep experience with modern identity protocols and securing hybrid environments (Cloud and On-Premises).
• Experience in the AI space, specifically regarding the security implications of LLMs and agentic workflows.

#LI-Hybrid

(P24306_3344542)

Overview

About the Role 

Instacart’s Strategic Finance team partners across the company to drive clarity, allocate resources, and accelerate growth. We are seeking an experienced Senior Financial Analyst to join our Strategic Finance org supporting Instacart Business & Health – Instacart’s longer-term investment areas focused on empowering businesses and improving health outcomes through food access.

In this role, you will leverage data-driven insights to provide strategic guidance, identify new opportunities, and enhance decision-making within the Instacart Business team. Your work will directly impact our growth strategy and contribute to Instacart Business’s long-term vision of accelerating technology adoption across the entire food and beverage supply chain.

This is a rare opportunity to build from first principles while also scaling what works—ideal for someone who thrives in ambiguity, enjoys rolling up their sleeves, and wants to make a tangible impact on Instacart’s next phase of growth. 

About the Team

The Strategic Finance team is an integral thought partner to Instacart's core functional leaders, providing essential support for strategic, financial/investment, and product decision-making. We serve as a point of connection between teams, facilitating collaboration, idea sharing, and alignment to achieve our desired business outcomes.

About the Job

• Serve as the primary strategic finance business partner for Instacart Business and Instacart Health, becoming an expert by gaining a deep understanding of how we drive growth and solve user problems.
• Partner with and influence Instacart leadership (Product/Eng, Data Science, Sales/Commercial teams and C-suite) to develop high-level strategy, formulate business plans, pricing, and evaluate resourcing and profitability trade-offs.
• Work on business problems that involve uncertainty, bringing structure, data, and sound judgment to propose a clear and executable plan.
• Produce executive-ready narratives and materials for business reviews, planning cycles, and leadership updates; communicate complex analyses with clarity and conviction.
• Facilitate strategic planning in collaboration with cross-functional partners, sizing new opportunities, prioritizing initiatives, and implementing performance measurement processes.
• Proactively identify opportunities to automate and improve reporting and planning processes, including exploring AI-enabled workflows to increase speed and accuracy.

About You

Minimum Qualifications

• 4+ years of experience in strategic finance, corporate finance, business operations, investment banking, management consulting, or private equity.
• Bachelor’s degree in Finance, Economics, Business, Engineering, Mathematics, or a related field.
• Advanced financial modeling in Excel or Google Sheets; demonstrated ability to build models and reporting from scratch.
• Proficiency with SQL and BI tools (e.g., Looker, Tableau) to self-serve analysis and automate reporting; experience leveraging AI or scripting to streamline workflows.
• Self-starter with the ability to quickly respond to problems independently and proactively address conflicting stakeholder requirements to achieve creative compromise.
• Strong written and verbal communication skills with a track record of producing executive-ready materials.
• Ability to operate in a fast-paced, rapidly changing environment while managing multiple priorities and meeting tight deadlines.

Preferred Qualifications

• Masters degrees in business and/or a quantitative discipline (e.g. economics, statistics) and background in marketplace or early stage companies are a plus.
• Preferred location is San Francisco Bay Area or New York City; remote candidates within the United States and Canada are welcome to apply.

#LI-Remote

Summary:

The Business Solutions Analyst I supports the delivery and implementation of scalable solutions within Tekion’s Professional Services organization. This role assists with gathering business requirements, documenting processes, supporting configuration, and contributing to testing efforts. The ideal candidate is detail-oriented, analytically minded, and motivated to learn how technology can improve operational efficiency and customer experience.

Duties & Responsibilities:

• Please note travel is up to 90% by plane and car.
• Candidates from the following areas preferred: Ontario (Toronto Area), British Columbia (Vancouver area), and Alberta (Calgary area)
• Internal title for this role is Business Solutions Analyst I. 
• Oversee and facilitate dealership user training and support through the implementation lifecycle 
• Provide DMS training to dealership staff in all departments and have fun while doing it 
• Guide and direct additional implementation specialists assigned to the project to ensure high execution 
• Obtain critical milestone signoffs from key dealership contacts 
• Proactively identify implementation risks and mitigate them effectively and efficiently 
• Manage training and setup items in an organized manner, keeping detailed notes, and completing all checklist items in our implementation runbook 
• Must successfully complete an 8-10 week certification/training program and display a strong grasp of product and process knowledge retention 
• Demonstrated history of sustaining a positive attitude during high-stress situations with both dealer partners (DP) and internal teams 
• Fast-learner, and passionate ability to remain in-touch with fast-changing SaaS solutions 
• In-depth knowledge of the retail automotive industry, including common terminology and dealership process flows 
• Deep understanding of Tekion products, including end-user workflows and configurations 
• Knowledge and understanding of implementation processes, including adjacent internal teams role & responsibility with the project 
• Represent Tekion in a positive and professional way in all dealership interactions 
• Work closely with the Implementation manager to set and manage dealership expectations
• Foster relationship with all dealership personnel and stakeholders 

Qualifications:

• 5+ years of DMS experience in the auto industry 
• Proven experience implementing SaaS solutions in large and small auto dealerships 
• Experience working in an early-stage startup environment is a plus 
• Exceptional written and verbal communication skills, interacting with all levels of stakeholders 
• Established ability to articulate technical jargon into consumable levels of understanding for adult learners 
• Ability to take customer suggestions or insights and translate them into technical deliverables for Tekion Product & Support teams 
• 3+ years in Project Management or Project Lead role is preferred 
• Travel (flying) is 90%
• Normally receives little instruction on day-to-day work, general instructions on new assignments. 

Perks and Benefits

• Competitive compensation and generous stock options   
• 100% employer-paid top-of-the-line medical, dental and vision coverage  
• Great benefits including unlimited PTO, parental leave and free snacks and beverages  
• The opportunity to work with some of the brightest minds from Silicon Valley’s most dominant and successful companies   
• Be part of an early stage, hyper-growth start-up with the opportunity to grow and prosper    
• Work on the latest and coolest technologies – everything is home-grown and built ground-up   
• A dynamic work environment with a strong sense of community and collaboration   
• The open and transparent culture that encourages innovation, rewards performance and discourages hierarchy   
• Exciting opportunities for career growth and development   

Current Tekion Employees – Please apply via Greenhouse Internal Job Board

ABOUT THE ROLE

We are seeking a highly skilled and intellectually curious analyst to shape the future of financial data at Instacart, driving innovation at the intersection of systems, analytics, and business strategy.

In this role, you will architect and deliver data models, pipelines, and reporting infrastructure that empower Finance and Accounting with trusted insights at scale. 

You’ll collaborate across technical and business teams to ensure financial data is accurate, reliable, and compliant, while also advancing large-scale systems initiatives, accelerating the month-end close, and optimizing cloud spend in our AWS environment.

ABOUT THE TEAM

The Financial Data Analytics team is the connective tissue between Finance, Accounting, and Engineering. Our mission is to deliver trusted financial data that is both a foundation for compliance and a catalyst for strategic decision-making. We combine technical depth with financial expertise to build scalable, high-value data solutions—transforming complexity into clarity and empowering leaders to act with confidence.

KEY RESPONSIBILITIES

• Bridge Data & Business Needs – Translate business requirements into scalable data models by asking the right questions, digging into details, and mining insights that create measurable impact.
• Own Data Initiatives End-to-End – Take ambiguous ideas and transform them into well-defined, high-impact projects with clear deliverables.
• Build Decision-Making Tools – Design and automate dashboards, models, and reporting systems that surface clear insights and guide long-term growth strategies.
• Support Revenue Accounting – Build and maintain data products (dashboards, reports, analyses) that underpin the Revenue Accounting organization, including embedding revenue recognition logic into robust financial data models.
• Ensure Compliance & Governance – Apply compliance-first design principles to support SOX, audit readiness, and enforce data governance standards.
• Maintain Data Integrity – Implement validation, monitoring, and reconciliation frameworks to ensure accuracy, consistency, and reliability across financial datasets.
• Drive Continuous Improvement – Proactively identify opportunities for process optimization, automation, and system enhancement, unlocking efficiency across Finance and Accounting.
• Leverage AI & Next-Generation Analytics – Harness cutting-edge AI technologies (e.g., Claude, Cursor, Python ML libraries, Copilot) to reimagine how financial data is modeled, automated, and delivered—accelerating insights, scaling workflows, and shaping the future of financial analytics.

ABOUT YOU

Minimum Qualifications

• Bachelor’s degree in a related field
• 5+ years (7+ preferred) of experience in data analytics or analytics engineering roles
• Strong SQL and cloud data fundamentals, with hands-on experience in Snowflake, dbt, and BI tools (Mode, Looker, Tableau, etc.)
• Experience building and supporting complex data pipelines with emphasis on accuracy, compliance, and traceability
• Familiarity with financial data structures, accounting processes, and enterprise systems (e.g., Oracle, Workday, Salesforce, Adaptive)
• Strong communication skills with the ability to engage effectively across technical and non-technical teams

Preferred Qualifications

• Public company experience with exposure to SOX compliance
• Background in high-growth technology environments
• Experience implementing large-scale financial or operational systems (ERP, enterprise data platforms, etc.)
• Project management experience a plus
• Demonstrated ability to support Finance and Accounting teams with scalable data solutions
• Cloud cost management experience, ideally in an AWS environment
• Familiarity with AI/ML applications in data analytics (e.g., natural language SQL tools, forecasting models, anomaly detection frameworks)

#LI-Remote

Overview

The Finance Systems and Solutions (FINSS) team owns the end-to-end lifecycle, governance, and evolution of technology systems that enables Finance across Instacart. We align deeply with Finance leadership to ensure that systems serve not just as tools, but as strategic enablers of insight, control, and growth.

We are seeking a Business Systems Analyst II (L4) to support the design, configuration, and delivery of Order to Cash (O2C) system solutions in Oracle Cloud ERP and related platforms. This role will contribute to projects across Billing, Credit & Collections, and Customer Data Management (CDM), working closely with Finance, Accounting, Sales/Operations, IT, Product, and Engineering partners.

As a core member of the Financial Systems team, you will help translate business requirements into scalable solutions, assist in testing and deployment, and partner with support counterparts to resolve issues and deliver enhancements. This role is ideal for someone looking to deepen their expertise in O2C systems while contributing to impactful enterprise initiatives.

About the Job 

Solution Delivery & Execution

• Support and at times lead discovery, design, configuration, and testing of Oracle Cloud O2C modules (AR, Billing, Collections, Credit, CDM), High Radius, and Billing Platform (or related billing and revenue recognition product).
• Partner with senior BSAs and project leads to ensure solutions meet functional and compliance requirements.
• Document requirements, configurations, and test results to support auditability and readiness.

Cross-Functional Collaboration

• Collaborate with Finance, Accounting, Sales/Operations, IT, Product, and Engineering to gather requirements and validate solutions.
• Work with operational support counterparts to address system issues and integrate user feedback into enhancements.
• Serve as a bridge between technical teams and business stakeholders, ensuring clear communication.

Process Optimization & Compliance

• Identify opportunities to improve efficiency in O2C processes through automation, standardization, and Oracle capabilities.
• Assist in ensuring compliance with SOX, internal controls, and audit requirements by following established practices and documentation standards.
• Contribute to maintaining documentation for process and system changes.

Innovation & Continuous Learning

• Stay current on Oracle Cloud quarterly releases and O2C features, contributing ideas for adoption.
• Participate in enablement sessions, workshops, and team knowledge-sharing activities.
• Explore exposure to AI and automation use cases in O2C (e.g., predictive collections, cash application automation).

About You

Minimum Qualifications

• 3–5 years of experience in financial systems, ERP, or business systems roles, including at least 2 years with Oracle Cloud ERP O2C modules.
• Experience contributing to ERP/O2C implementations (supporting design, testing, deployment).
• Strong analytical and problem-solving skills with attention to detail.
• Ability to create clear documentation and communicate effectively with technical and non-technical audiences.
• Background working in agile or hybrid delivery models.
• Curious and eager to build expertise in O2C and ERP systems.
• Collaborative, proactive, and comfortable working across multiple stakeholders.
• Strong organizational skills and ability to manage tasks in a fast-paced environment.
• Open to feedback, mentorship, and continuous learning.

Preferred Qualifications

• Experience with Salesforce, billing/revenue platforms (Billing Platform), or collections tools (e.g., HighRadius).
• Familiarity with APIs, integrations, or tools like OIC.
• Interest in automation, AI-enabled processes, or advanced reporting in financial systems
• Oracle Financials Cloud: Receivables Certified Implementation Professional Certification

#LI-Remote

SOCi, the leader in AI-powered marketing solutions for multi-location businesses, is currently looking for a Deal Desk Analyst to help build the foundation of our internal systems and processes, scale these systems, and improve efficiencies across the board.

The Deal Operations Analyst serves as the primary point of contact for the Sales team, providing hands-on support in building quotes, structuring deals and guiding opportunities through to close. Operating within a case queue model, this role manages incoming DealOps Support requests submitted via ticketing systems, addressing a wide range of deal types on a case-by-case basis. The ideal candidate is detail-oriented, responsive, and experienced in navigating SaaS deal structures, working cross-functionally with Finance, Legal and Revenue Operations to ensure accurate, compliant and timely deal execution. 

SOCi expects to pay a base salary in the range of $46,500 to $64,000 CAD. Within the range, individual pay is determined by factors such as job-related skills, experience, and relevant education or training.  

Who We Are

SOCi is redefining how multi-location enterprises achieve local and AI search visibility with the world’s first agentic workforce. Built specifically for distributed brands, SOCi’s brand-trained agents are guided by a unified visibility engine that autonomously executes and optimizes local marketing work across AI search, GEO ecosystems, social, and reviews — ensuring every location is visible, discoverable, and growing in today’s geo-driven landscape. Trusted by leading brands like Ford, Ace Hardware, and Liberty Tax, and recognized by Fast Company as one of the World’s Most Innovative Companies, SOCi transforms marketing from software you manage into work that gets done — intelligently, consistently, and at scale.

How You’ll Make an Impact

• Provide operational support across the full sales deal lifecycle, including quote creation, approvals and contract execution. 
• Serve as a trusted advisor to sales teams, offering guidance of best practices and contract terms to drive successful deal execution. 
• Partner with Finance and Legal to ensure deals are financially sound, contractually compliant and aligned with company policies. 
• Collaborate with Revenue Operations, Sales Operations and other internal stakeholders to support process enhancements and tool improvements. 
• Support complex or non-standard deals, providing tailored assistance while maintaining consistent communication and alignment with leadership.
• Be willing to adapt to changes in the job description as deemed necessary by the business and accept all other duties as assigned
• Ensure accuracy and completeness of deal documentation by maintaining organized records and updating systems in a timely manner.
• Monitor deal progress to identify potential bottlenecks and proactively escalate issues when needed.
• Maintain knowledge of internal policies and processes to ensure consistent application across all deals.

What You’ll Need to be Successful

• Hybrid Opportunity: This role is fully remote until our Vancouver, BC and Toronto, ON offices are established. Once the office is in place, it will transition to a hybrid model, with a 50/50 split between remote and in-office work.
  
  
• Must Have:  
• 1-2 years of relevant work experience, ideally in Deal Operations or Sales.
• You have a strong understanding of SaaS sales models and processes.
• Experience with CRM systems (e.g. Salesforce) and knowledge of CPQ tools (e.g.DealHub CPQ).
• Ability to thrive in a fast-paced environment and manage multiple priorities effectively. 
• Demonstrated ability to work independently and collaboratively in a cross-functional team environment.
• Willing to adapt to changes in the job description as deemed necessary by the business and accept all other duties as assigned.

• Desired Skills (but not required):  
• Bachelors or Masters' degree in Accounting or Finance is a Plus.
• Relevant work experience in the SaaS industry.

This position will remain open with applications due by June 6, 2026. This position is being hired on an urgent basis. The application window may close before June 6, 2026 if SOCi receives a sufficient number of applications to select a candidate prior to that date.

Role Description

This is a high-impact corporate finance role with direct exposure to senior leadership and company-wide decision-making. The role sits at the center of Dropbox’s corporate finance function, offering a unique, end-to-end view of the P&L and a cross-company perspective on how the business operates across revenue and expense.

Operating as a generalist, you will contribute to and help operationalize topline forecasting in close partnership with revenue finance leadership, support expense planning and consolidation, and synthesize trends across the company—translating business signals into decision-ready forecasts and insights for senior leadership.

You will partner closely with FP&A partner teams, Data Systems, and Data Science to improve how performance is modeled, interpreted, and communicated, with the goal of providing leadership with earlier visibility into trends, risks, and tradeoffs. This role focuses on connecting and interpreting signals across the full P&L, ensuring forecasts translate into clear, actionable insights for decision-making.

Over time, the role expands into deeper strategic exposure, with increasing influence on corporate planning, investment tradeoffs, and executive-level communication.

Responsibilities

• Drive key aspects of integrated planning and forecasting across revenue and expense, including planning cadence, key assumptions, and executive narrative.
• Partner closely with business teams to understand performance drivers, challenge assumptions, and align on a shared view of what is changing in the business and why.
• Improve forecast quality by identifying gaps between modeled outputs and business reality, particularly in situations with incomplete or conflicting data.
• Surface and frame key tradeoffs, risks, and uncertainties to support decision-making, especially when data is inconclusive or evolving.
• Partner with Investor Relations and LRP teams to ensure alignment between internal forecasts, long-range planning, and external messaging.
• Help create and continuously uplevel corporate materials, ensuring clear, consistent, and decision-oriented communication.
• Collaborate across Data Science, Accounting, Treasury/Tax, and FP&A to ensure data accuracy, consistency, and a cohesive view of performance across the CFO organization.

Requirements

• At least 5+ years of experience in FP&A, corporate finance, or a related field.
• Strong analytical and financial modeling skills, with experience working on complex, multi-driver models.
• Ability to interpret data and translate it into clear, decision-oriented insights for stakeholders.
• Experience partnering with cross-functional teams to understand business performance and drivers.
• Ability to explain variances, challenge assumptions, and reconcile differences between data, models, and business performance, including forming a clear point of view when they diverge.
• Comfort making judgment calls and forming perspectives in the absence of perfect or complete data.
• Strong communication skills, including experience contributing to executive-level materials.
• Comfort working in ambiguity and bringing structure to evolving processes and datasets.
• Proven ability to operate independently on high-visibility workstreams.

Role Description

This is a high-impact corporate finance role with direct exposure to senior leadership and company-wide decision-making. The role sits at the center of Dropbox’s corporate finance function, offering a unique, end-to-end view of the P&L and a cross-company perspective on how the business operates across revenue and expense.

Operating as a generalist, you will contribute to and help operationalize topline forecasting in close partnership with revenue finance leadership, support expense planning and consolidation, and synthesize trends across the company—translating business signals into decision-ready forecasts and insights for senior leadership.

You will partner closely with FP&A partner teams, Data Systems, and Data Science to improve how performance is modeled, interpreted, and communicated, with the goal of providing leadership with earlier visibility into trends, risks, and tradeoffs. This role focuses on connecting and interpreting signals across the full P&L, ensuring forecasts translate into clear, actionable insights for decision-making.

Over time, the role expands into deeper strategic exposure, with increasing influence on corporate planning, investment tradeoffs, and executive-level communication.

Responsibilities

• Drive key aspects of integrated planning and forecasting across revenue and expense, including planning cadence, key assumptions, and executive narrative.
• Partner closely with business teams to understand performance drivers, challenge assumptions, and align on a shared view of what is changing in the business and why.
• Improve forecast quality by identifying gaps between modeled outputs and business reality, particularly in situations with incomplete or conflicting data.
• Surface and frame key tradeoffs, risks, and uncertainties to support decision-making, especially when data is inconclusive or evolving.
• Partner with Investor Relations and LRP teams to ensure alignment between internal forecasts, long-range planning, and external messaging.
• Help create and continuously uplevel corporate materials, ensuring clear, consistent, and decision-oriented communication.
• Collaborate across Data Science, Accounting, Treasury/Tax, and FP&A to ensure data accuracy, consistency, and a cohesive view of performance across the CFO organization.

Requirements

• At least 5+ years of experience in FP&A, corporate finance, or a related field.
• Strong analytical and financial modeling skills, with experience working on complex, multi-driver models.
• Ability to interpret data and translate it into clear, decision-oriented insights for stakeholders.
• Experience partnering with cross-functional teams to understand business performance and drivers.
• Ability to explain variances, challenge assumptions, and reconcile differences between data, models, and business performance, including forming a clear point of view when they diverge.
• Comfort making judgment calls and forming perspectives in the absence of perfect or complete data.
• Strong communication skills, including experience contributing to executive-level materials.
• Comfort working in ambiguity and bringing structure to evolving processes and datasets.
• Proven ability to operate independently on high-visibility workstreams.

Role Description

Dropbox is seeking an experienced Senior Analyst  to drive forecasting, analysis, and strategic insights across revenue-related metrics. This role sits within Corporate Finance and partners closely with Revenue FP&A and cross-functional stakeholders to deliver a unified, high-quality view of business performance and outlook.

This is a highly dynamic role with significant ownership over complex, high-impact areas. The ideal candidate will drive forecast rigor, improve processes, and influence decision-making across Finance and business leadership.

Responsibilities

• Own forecasting across revenue-related metrics, including billings, revenue, NNPU, ARPU, merchant fees, and contra revenue items, leveraging NNARR and upstream inputs and maintaining methodologies that translate bookings into revenue (cohorting, ramp, retention, and revenue recognition timing)
• Support guidance and executive communication by partnering with Investor Relations and Corporate Finance leadership, developing forecasts and scenarios, and translating analyses into clear narratives for senior stakeholders
• Drive insight and decision support by analyzing key drivers across billings and revenue metrics to identify risks and opportunities and providing a centralized financial perspective for strategic decisions and investment trade-offs
• Partner across Finance and business teams, aligning with Revenue FP&A and collaborating with Accounting, Tax, Treasury, LRP, Corporate FP&A, Finance Systems, and business teams to ensure consistency in assumptions, reporting, and financial narratives
• Improve forecasting processes and systems by driving initiatives that enhance accuracy, scalability, and efficiency and partnering with Analytics, Business Platform, and IT to improve data quality and tooling
• Contribute to Finance excellence by ensuring consistency in forecasting methodologies and elevating analytical rigor and standards across the organization

Requirements

• At least 8+ years of experience in FP&A or Corporate Finance, with a focus on forecasting and revenue-related metrics
• Deep experience with SaaS models and operating metrics, including how NNARR informs billings and revenue
• Strong understanding of revenue mechanics, including revenue waterfall, deferred revenue, merchant fees, contra revenue, and revenue recognition timing
• Advanced Excel and modeling skills; experience with BI and data tools (e.g., Tableau, Databricks, Oracle Financials)
• Proven ability to independently own complex forecasting areas and ambiguous, high-impact projects
• Strong communication, storytelling, and cross-functional influence skills

Role Description

Dropbox is seeking an experienced Senior Analyst to drive forecasting, analysis, and strategic insights across revenue-related metrics. This role sits within Corporate Finance and partners closely with Revenue FP&A and cross-functional stakeholders to deliver a unified, high-quality view of business performance and outlook.

This is a highly dynamic role with significant ownership over complex, high-impact areas. The ideal candidate will drive forecast rigor, improve processes, and influence decision-making across Finance and business leadership.

Responsibilities

• Own forecasting across revenue-related metrics, including billings, revenue, NNPU, ARPU, merchant fees, and contra revenue items, leveraging NNARR and upstream inputs and maintaining methodologies that translate bookings into revenue (cohorting, ramp, retention, and revenue recognition timing)
• Support guidance and executive communication by partnering with Investor Relations and Corporate Finance leadership, developing forecasts and scenarios, and translating analyses into clear narratives for senior stakeholders
• Drive insight and decision support by analyzing key drivers across billings and revenue metrics to identify risks and opportunities and providing a centralized financial perspective for strategic decisions and investment trade-offs
• Partner across Finance and business teams, aligning with Revenue FP&A and collaborating with Accounting, Tax, Treasury, LRP, Corporate FP&A, Finance Systems, and business teams to ensure consistency in assumptions, reporting, and financial narratives
• Improve forecasting processes and systems by driving initiatives that enhance accuracy, scalability, and efficiency and partnering with Analytics, Business Platform, and IT to improve data quality and tooling
• Contribute to Finance excellence by ensuring consistency in forecasting methodologies and elevating analytical rigor and standards across the organization

Requirements

• At least 8+ years of experience in FP&A or Corporate Finance, with a focus on forecasting and revenue-related metrics
• Deep experience with SaaS models and operating metrics, including how NNARR informs billings and revenue
• Strong understanding of revenue mechanics, including revenue waterfall, deferred revenue, merchant fees, contra revenue, and revenue recognition timing
• Advanced Excel and modeling skills; experience with BI and data tools (e.g., Tableau, Databricks, Oracle Financials)
• Proven ability to independently own complex forecasting areas and ambiguous, high-impact projects
• Strong communication, storytelling, and cross-functional influence skills

Overview

Instacart’s Strategic Finance team partners across the company to drive clarity, decisions, and results. Within our Growth pillar, we lead forecasting and insights for our Core grocery business. We are hiring a Senior Strategic Financial Analyst to own topline forecasting, deepen understanding of revenue and unit economics, and translate insights into actions that accelerate growth.

In this role, you’ll join a small, high-impact team within a 25-person Strategic Finance org. You’ll partner closely with Product, Marketing, Business Development, and Data Science, and you’ll regularly develop materials for and engage with senior leadership. If you thrive on rolling up your sleeves, diving into data, and shaping strategy with executive stakeholders, this role offers meaningful scope and visibility. 

This is a remote role open to candidates across the U.S. and Canada; West Coast time zone preference is helpful but not required.

About the Job

• Own topline forecasting for Instacart’s Core grocery business, building and maintaining driver-based models that clearly tie to business performance and operational levers.
• Lead proactive deep dives on revenue and unit economics (e.g., LTV, CAC, conversion, AOV, contribution margin) to identify growth opportunities, surface risks, and recommend experiments that improve forecast accuracy and business outcomes.
• Partner cross-functionally with Product, Marketing, Business Development, and Data Science to align assumptions, improve data quality, instrument new metrics, and operationalize insights into roadmaps.
• Develop executive-ready materials for leadership, including narrative memos, dashboards, and scenario/sensitivity analyses that inform strategic priorities, resource allocation, and trade-off decisions.
• Own initiative reporting across marketing, product, and enterprise programs; standardize measurement, track incremental impact, and ensure clear readouts for weekly growth reviews, monthly business reviews, and ad hoc deep dives.
• Collaborate with other Strategic Finance teams to assess the impact of retailer, supply, and marketing initiatives on Core business performance; support investor relations, Board materials, and company-wide Planning.
• Continuously refine and automate models and reporting to improve speed, accuracy, and decision-making, balancing near-term deliverables with long-term scalability.

About You

Minimum Qualifications

• 3+ years of experience in strategic finance/FP&A, investment banking, or management consulting.
• Bachelor’s degree in Finance, Economics, Business, Engineering, Mathematics, or a related quantitative field.
• Advanced proficiency in Excel or Google Sheets, including building driver-based financial models, revenue forecasts, and scenario/sensitivity analyses.
• Experience preparing and presenting executive-ready materials to VP/C-suite stakeholders, with the ability to distill complex data into clear business narratives.
• Track record of owning end-to-end forecasting and performance reporting for a product line, business segment, or revenue stream.

Preferred Qualifications

• Experience in a two-sided marketplace or consumer internet business (e.g., on-demand, e-commerce, advertising, or subscription models).
• Proficiency with SQL for self-serve analysis; familiarity with BI tools such as Looker or Tableau.
• Experience partnering cross-functionally to define metrics, align on assumptions, evaluate experiments, and operationalize insights.
• Background creating materials for Board meetings, investor relations, and quarterly/monthly business reviews in a high-growth environment.
• MBA, CFA, or other relevant advanced credential.
• Ability to collaborate effectively across time zones; availability to align to West Coast hours when needed is a plus.

#LI-Remote

At Lyft, our purpose is to serve and connect. We aim to achieve this by cultivating a work environment where all team members belong and have the opportunity to thrive. 

At Lyft, our Financial Planning & Analysis (FP&A) team plays a vital role in driving the company’s mission to improve people’s lives with the world’s best transportation. We partner closely with business leaders to translate data into actionable insights that maximize ROI, strengthen profitability, and fuel sustainable growth. 

This Finance Analyst role will support our Rideshare business — the heart of Lyft’s operations — helping shape strategy, forecast performance, and guide critical decisions that impact millions of riders and drivers every day. We are seeking a highly analytical and detail-oriented professional with exceptional financial acumen and strategic thinking skills. Strong communication, prioritization, and teamwork are essential, along with a proactive, results-driven mindset.

This is a unique opportunity to play a hands-on role in the financial future of one of the most innovative, mission-driven companies in the tech and mobility space.

Responsibilities:

• Develop, maintain and enhance financial models to assess performance, growth opportunities, and operational efficiency.
• Run scenario analyses to evaluate trade-offs and guide decision-making.
• Support the development of 3–5 year strategic business plans that align with the company's overall vision and growth targets.
• Collaborate with teams across Operations and Product, to connect financial outcomes with business levers.
• Enhance forecasting accuracy and reporting efficiency through automation and scalable tools.
• Develop sustainable financial data management/sourcing practices to enable our team and business partners to move fast 
• Deliver clear, actionable insights through dashboards, reports, and executive presentations.
• Ensure accurate and transparent financial reporting through collaboration with Accounting and Data teams
• Support continuous improvement across FP&A systems and processes.

Experience:

• A Bachelor's degree in a quantitative field (e.g Economics, Computer Science, Mathematics, or Finance) with at least 2-3 years of experience in financial planning and analysis, preferably in a dynamic and challenging environment.
• Demonstrated ability to develop complex financial models, with excellent quantitative analysis and forecasting skills.
• Strong G-Sheet and Slide skills is a plus, excel / PPT is ok
• Ability to translate complex financial data into actionable insights that guide executive-level decision-making.
• Proven capability to work effectively in a fast-paced, team-oriented environment.
• Comfort in dealing with ambiguity and the ability to derive insights from incomplete information.
• A detail-oriented, highly organised self-starter with the ability to manage overlapping tasks and frequent priority changes.
• Strong communication and interpersonal skills, with the ability to influence cross-functional teams.
• Proficiency in SQL and ERP systems, such as Oracle Essbase or Anaplan, is preferred.

Benefits:

• Extended health and dental coverage options, along with life insurance and disability benefits
• Mental health benefits
• Family building benefits
• Child care and pet benefits
• Access to a Lyft funded Health Care Savings Account
• RRSP plan with company match to help save for your future
• In addition to provincial observed holidays, salaried team members are covered under Lyft's flexible paid time off policy. The policy allows team members to take off as much time as they need (with manager approval). Hourly team members get 15 days paid time off, with an additional day for each year of service 
• Lyft is proud to support new parents with 18 weeks of paid time off, designed as a top-up plan to complement provincial programs. Biological, adoptive, and foster parents are all eligible.
• Subsidized commuter benefits and Lyft ride credits

Lyft is committed to creating an inclusive workforce that fosters belonging. Lyft believes that every person has a right to equal employment opportunities without discrimination because of race, ancestry, place of origin, colour, ethnic origin, citizenship, creed, sex, sexual orientation, gender identity, gender expression, age, marital status, family status, disability, pardoned record of offences, or any other basis protected by applicable law or by Company policy. Lyft also strives for a healthy and safe workplace and strictly prohibits harassment of any kind.  Accommodation for persons with disabilities will be provided upon request in accordance with applicable law during the application and hiring process. Please contact your recruiter if you wish to make such a request.

Lyft highly values having employees working in-office to foster a collaborative work environment and company culture. This role will be in-office on a hybrid schedule — Team Members will be expected to work in the office at least 3 days per week, including on Mondays, Wednesdays, and Thursdays. Lyft considers working in the office at least 3 days per week to be an essential function of this hybrid role. Your recruiter can share more information about the various in-office perks Lyft offers. Additionally, hybrid roles have the flexibility to work from anywhere for up to 4 weeks per year. #Hybrid

The expected base pay range for this position in the Toronto area is CAD $90,000 - CAD $112,500. Salary ranges are dependent on a variety of factors, including qualifications, experience and geographic location. Range is not inclusive of potential equity offering, bonus or benefits. Your recruiter can share more information about the salary range specific to your working location and other factors during the hiring process.

Lyft may use artificial intelligence to screen applicants, however, Lyft employees make the ultimate selection and hiring decisions.

This job fills an existing vacancy.

At Lyft, our purpose is to serve and connect. To do this, we start with our own community by creating an open, inclusive, and diverse organization

Data is at the heart of Lyft’s products and decision-making. You will leverage data and rigorous, analytical thinking to shape our products and make business decisions. This will involve performing rigorous product deep dives, identifying opportunities for product enhancements, and measuring the impact of new features.

The Global Growth team is at the forefront of innovation at Lyft, focused on expanding Lyft beyond North American rideshare’s core products. This includes our premium Luxury modes and Livery drivers, building a unified Lyft presence internationally, and enabling Autonomous Vehicles (AVs) domestically and abroad. These teams are at the center of innovation and the future of Lyft’s growth, and this role would be directly shaping the strategic roadmap for these crucial areas. As a Data Analyst, you will collaborate with our world class team of engineers, product managers, and designers to think critically about the current rider and driver experience and implement product enhancements to facilitate market growth.

The ideal candidate can apply strong business acumen to propose product and marketplace changes, and is comfortable working with a highly cross functional team. This role will help define Lyft’s strategy for growing luxury modes, setting the strategic roadmap for pricing, driver pay, and product development. In this role, you will help us tackle problems such as:

• How should we be pricing our premium Luxury products? Who are our current Luxury riders and what segment is most likely to grow our rider base?
• What is the best way to continue to grow and deploy AVs on our platform? What use cases do riders prefer AVs?
• How do we ensure a consistent excellent rider experience across non-traditional driver sources?
• How do coupons and incentives motivate riders and drivers in premium segments?
• What is the value of offering a higher quality experience? How can we measure it? What metrics can we create?

Responsibilities

• Develop frameworks and deliver analyses to guide decision-making and prioritization across functions
• Uncover new areas of opportunity to grow Lyft’s driver population
• Manage, build, and automate models and reporting to provide regional and national teams with actionable insights on volume, efficiency, and driver experience
• Utilize data and analyses to influence business strategy and product roadmaps
• Regularly partner with Product, Engineering, Operations, Marketing, and Data Science
• Present findings, recommendations, and results to senior leadership and cross-functional stakeholders

Experience

• 3+ years experience in management consulting, strategic data science/analytics roles in a technology company, or an equivalent analytical role in a high growth startup
• Experience in leading high visibility projects and influencing others in a cross-functional team environment
• Experience in communicating with and presenting to senior leaders and data storytelling
• Strong ability in building decision making frameworks and data analysis, able to understand business issues, analyze large amounts of data, and draw actionable conclusions
• Entrepreneurial self-starter - you naturally take ownership, look for opportunities, and do whatever it takes to drive results

Skills

• Ability to independently break down large datasets and synthesize inputs from multiple sources
• Ability to think strategically about complex and unstructured business problems, leading to recommendations and action plans
• Ability to craft a compelling story and concisely present recommendations across teams and levels including both technical and non-technical audiences
• Ability to manage, influence, negotiate, and inspire others in a fast-moving environment
• Ability to use data visualization tools to provide actionable insights and reusable frameworks
• Strong written and verbal communication skills for internal stakeholders, including senior leadership
• Strong product and user experience sense
• Excellent organization, planning skills, and attention to detail
• Advanced analytical and problem solving skills
• Proficiency in SQL

Benefits:

• Extended health and dental coverage options, along with life insurance and disability benefits
• Mental health benefits
• Family building benefits
• Child care and pet benefits
• Access to a Lyft funded Health Care Savings Account
• RRSP plan to help save for your future
• In addition to provincial observed holidays, salaried team members are covered under Lyft's flexible paid time off policy. The policy allows team members to take off as much time as they need (with manager approval). Hourly team members get 15 days paid time off, with an additional day for each year of service 
• Lyft is proud to support new parents with 18 weeks of paid time off, designed as a top-up plan to complement provincial programs. Biological, adoptive, and foster parents are all eligible.
• Subsidized commuter benefits

Lyft is committed to creating an inclusive workforce that fosters belonging. Lyft believes that every person has a right to equal employment opportunities without discrimination because of race, ancestry, place of origin, colour, ethnic origin, citizenship, creed, sex, sexual orientation, gender identity, gender expression, age, marital status, family status, disability, pardoned record of offences, or any other basis protected by applicable law or by Company policy. Lyft also strives for a healthy and safe workplace and strictly prohibits harassment of any kind.  Accommodation for persons with disabilities will be provided upon request in accordance with applicable law during the application and hiring process. Please contact your recruiter if you wish to make such a request.

Lyft highly values having employees working in-office to foster a collaborative work environment and company culture. This role will be in-office on a hybrid schedule — Team Members will be expected to work in the office at least 3 days per week, including on Mondays, Wednesdays, and Thursdays. Lyft considers working in the office at least 3 days per week to be an essential function of this hybrid role. Your recruiter can share more information about the various in-office perks Lyft offers. Additionally, hybrid roles have the flexibility to work from anywhere for up to 4 weeks per year. #Hybrid

The expected base pay range for this position in the Toronto area is CAD $102,000 - CAD $127,500, not inclusive of potential equity offering, bonus or benefits. Salary ranges are dependent on a variety of factors, including qualifications, experience and geographic location. Your recruiter can share more information about the salary range specific to your working location and other factors during the hiring process.

Lyft may use artificial intelligence to screen applicants, however, Lyft employees make the ultimate selection and hiring decisions.

At Lyft, our purpose is to serve and connect. We aim to achieve this by cultivating a work environment where all team members belong and have the opportunity to thrive.

Data is at the heart of Lyft’s products and decision-making. You will leverage data and rigorous, analytical thinking to shape our products and make business decisions. This will involve performing rigorous product deep dives, identifying opportunities for product enhancements, and measuring the impact of new features.

The Global Growth organization is chartering the future for Lyft’s growth, focused on expanding Lyft beyond North American rideshare’s core products. This includes our premium Luxury modes and Livery drivers, building a unified Lyft presence internationally, and enabling Autonomous Vehicles (AVs) domestically and abroad. These teams are at the center of innovation and the future of Lyft’s growth, and this role would be directly shaping the strategic roadmap for these crucial areas. As a Senior Analyst, you will collaborate with our world class team of engineers, product managers, and designers to build the roadmap for business and product expansion to meet the needs of our international customers. 

The ideal candidate is a thought leader in this space, working across multiple functions and geographies. This role blends strong business acumen, marketplace dynamics, and strategic understanding of regulatory landscapes to craft a vision for Lyft around the globe. This role will help define Lyft’s strategy for where and how Lyft expands its footprint around the world, sizes the opportunity, scopes the unique products required, and is a liaison to our central marketplace teams. In this role, you will help us tackle problems such as:

• How will global expansion impact our current North American rideshare users?
• How does the competitive landscape in future geographies impact our growth strategy?
• What product developments do we need to develop to successfully expand and gain market share?
• How does our global expansion align with our future autonomous-hybrid marketplace growth plans?

Experience

• 6+ years experience in management consulting, strategic data science/analytics roles in a technology company, or an equivalent analytical role in a high growth startup
• Experience in leading high visibility projects and influencing others in a cross-functional team environment
• Experience in communicating with and presenting to senior leaders and data storytelling
• Strong ability in building decision making frameworks and data analysis, able to understand business issues, analyze large amounts of data, and draw actionable conclusions
• Entrepreneurial self-starter - you naturally take ownership, look for opportunities, and do whatever it takes to drive results

Skills

• Ability to independently break down large datasets and synthesize inputs from multiple sources
• Ability to think strategically about complex and unstructured business problems, leading to recommendations and action plans
• Ability to craft a compelling story and concisely present recommendations across teams and levels including both technical and non-technical audiences
• Ability to manage, influence, negotiate, and inspire others in a fast-moving and ambiguous environment
• Ability to use data visualization tools to provide actionable insights and reusable frameworks
• Strong written and verbal communication skills for internal stakeholders, including senior leadership
• Strong product and user experience sense
• Excellent organization, planning skills, and attention to detail
• Advanced analytical and problem solving skills
• Proficiency in SQL

Benefits:

• Extended health and dental coverage options, along with life insurance and disability benefits
• Mental health benefits
• Family building benefits
• Child care and pet benefits
• Access to a Lyft funded Health Care Savings Account
• RRSP plan with company match to help save for your future
• In addition to provincial observed holidays, salaried team members are covered under Lyft's flexible paid time off policy. The policy allows team members to take off as much time as they need (with manager approval). Hourly team members get 15 days paid time off, with an additional day for each year of service 
• Lyft is proud to support new parents with 18 weeks of paid time off, designed as a top-up plan to complement provincial programs. Biological, adoptive, and foster parents are all eligible.
• Subsidized commuter benefits and Lyft ride credits

Lyft is committed to creating an inclusive workforce that fosters belonging. Lyft believes that every person has a right to equal employment opportunities without discrimination because of race, ancestry, place of origin, colour, ethnic origin, citizenship, creed, sex, sexual orientation, gender identity, gender expression, age, marital status, family status, disability, pardoned record of offences, or any other basis protected by applicable law or by Company policy. Lyft also strives for a healthy and safe workplace and strictly prohibits harassment of any kind.  Accommodation for persons with disabilities will be provided upon request in accordance with applicable law during the application and hiring process. Please contact your recruiter if you wish to make such a request.

Lyft highly values having employees working in-office to foster a collaborative work environment and company culture. This role will be in-office on a hybrid schedule — Team Members will be expected to work in the office at least 3 days per week, including on Mondays, Wednesdays, and Thursdays. Lyft considers working in the office at least 3 days per week to be an essential function of this hybrid role. Your recruiter can share more information about the various in-office perks Lyft offers. Additionally, hybrid roles have the flexibility to work from anywhere for up to 4 weeks per year. #Hybrid

The expected base pay range for this position in the Toronto area is CAD $129,000 - CAD $161,250, not inclusive of potential equity offering, bonus or benefits. Salary ranges are dependent on a variety of factors, including qualifications, experience and geographic location. Your recruiter can share more information about the salary range specific to your working location and other factors during the hiring process.

Lyft may use artificial intelligence to screen applicants, however, Lyft employees make the ultimate selection and hiring decisions.

This job fills an existing vacancy.

At Lyft, our purpose is to serve and connect. We aim to achieve this by cultivating a work environment where all team members belong and have the opportunity to thrive.

Lyft connects people to transportation to change the way we live and get around our communities. Lyft’s engineering team is growing rapidly, and we are looking for Technical Program Managers to help us scale. Come be part of a new team at Lyft focused on enabling and empowering engineering teams to deliver at scale.

Our drivers and passengers entrust Lyft with their personal information and travel details to get where they are going and expect us to keep that data safe. Lyft’s Privacy team is comprised of engineers and analysts dedicated to ensuring that appropriate data protections are applied at all times. We conduct privacy risk assessments, consult with organizational stakeholders, maintain Lyft’s privacy program, develop privacy policies, and advise on all matters related to privacy.

As a member of the Privacy team you will help ensure that privacy is built into our products by design.  Every day, you’ll meet and work with stakeholders across the company working on exciting new projects, help de-risk their product development, conduct privacy risk assessments, and serve as a trusted privacy adviser to teams across Lyft.

Responsibilities:

• Conduct privacy risk assessments of new and existing Lyft products, services, and processes
• Build strong cross-functional relationships with product and engineering teams and advise them on complex data privacy-related issues
• Analyze system designs and data flows to identify and mitigate potential privacy vulnerabilities
• Identify trends in privacy and regulatory requirements and compliance enforcement and drive necessary changes in Lyft’s data privacy program
• Communicate risk to both technical and non-technical stakeholders across the business and negotiate risk mitigation strategies
• Proactively drive development of privacy infrastructure, technical controls, and automation to make it easy for teams to achieve privacy excellence
• Develop and maintain internal privacy policies, guidelines, and best practices for Lyft

Experience:

• Deep knowledge of a broad range of privacy concepts and demonstrated ability to apply them to real-world situations
• Experience conducting privacy risk assessments, threat modeling, and risk mitigation
• Experience with technical privacy concepts (e.g., anonymization, encryption, differential privacy)
• Experience with privacy regulations (e.g., CCPA, GDPR, PIPEDA)
• Strong technical background and ability to negotiate effectively with engineering teams
• Strong cross-functional communication and leadership skills, with the ability to initiate and drive projects proactively
• Strong teamwork and collaboration skills
• Strong written and verbal communication skills
• Ability to own and manage multiple tasks and high priority projects
• Experience with Privacy Enhancing Technologies and development and/or deployment of privacy tooling a plus
• Code development, review, and maintenance experience in one or more programming languages (e.g., Python, Go, Java, C++) a plus
• IAPP privacy certifications (e.g., CIPP, CIPM, CIPT) a plus

Benefits:

• Extended health and dental coverage options, along with life insurance and disability benefits
• Mental health benefits
• Family building benefits
• Child care and pet benefits
• Access to a Lyft funded Health Care Savings Account
• RRSP plan with company match to help save for your future
• In addition to provincial observed holidays, salaried team members are covered under Lyft's flexible paid time off policy. The policy allows team members to take off as much time as they need (with manager approval). Hourly team members get 15 days paid time off, with an additional day for each year of service 
• Lyft is proud to support new parents with 18 weeks of paid time off, designed as a top-up plan to complement provincial programs. Biological, adoptive, and foster parents are all eligible.
• Subsidized commuter benefits and Lyft ride credits

Lyft is committed to creating an inclusive workforce that fosters belonging. Lyft believes that every person has a right to equal employment opportunities without discrimination because of race, ancestry, place of origin, colour, ethnic origin, citizenship, creed, sex, sexual orientation, gender identity, gender expression, age, marital status, family status, disability, pardoned record of offences, or any other basis protected by applicable law or by Company policy. Lyft also strives for a healthy and safe workplace and strictly prohibits harassment of any kind.  Accommodation for persons with disabilities will be provided upon request in accordance with applicable law during the application and hiring process. Please contact your recruiter if you wish to make such a request.

Lyft highly values having employees working in-office to foster a collaborative work environment and company culture. This role will be in-office on a hybrid schedule — Team Members will be expected to work in the office at least 3 days per week, including on Mondays, Wednesdays, and Thursdays. Lyft considers working in the office at least 3 days per week to be an essential function of this hybrid role. Your recruiter can share more information about the various in-office perks Lyft offers. Additionally, hybrid roles have the flexibility to work from anywhere for up to 4 weeks per year. #Hybrid

The expected base pay range for this position in the Toronto area is CAD $136,000 - CAD $170,000, not inclusive of potential equity offering, bonus or benefits. Salary ranges are dependent on a variety of factors, including qualifications, experience and geographic location. Your recruiter can share more information about the salary range specific to your working location and other factors during the hiring process.

Lyft may use artificial intelligence to screen applicants, however, Lyft employees make the ultimate selection and hiring decisions.

This job fills an existing vacancy.

At Lyft, our purpose is to serve and connect. We aim to achieve this by cultivating a work environment where all team members belong and have the opportunity to thrive.

Data and analytics are at the heart of Lyft's products and decision-making. As a member of the Lyft Urban Solutions team, you will play a key role in shaping the future of bikeshare by leveraging data to improve the performance of our bikeshare and scooter markets across America. A successful candidate thrives in a dynamic and collaborative environment, has a natural curiosity, and isn’t afraid to dive deep.

In this role, you will collaborate closely with Operations, Policy, Engineering, Product and Finance teams to drive data-informed strategies that align our operations and products with city transportation goals and user needs. You will work in a fast-paced environment where analytical insights directly impact decisions ranging from fleet management and operations performance to pricing and product features to long-term investments in bikesharing infrastructure.

We’re looking for a passionate and driven Data Analyst to tackle some of the most complex and impactful challenges in micromobility. If you’re excited about shaping the future of urban mobility through data, we’d love to hear from you.

Responsibilities:

• Partner with Product, Engineering, Policy, Operations, Finance and other cross-functional stakeholders on initiatives to conduct deep-dive analyses to root cause issues and propose solutions
• Develop frameworks, business logic and scalable processes to streamline reporting and drive decision-making
• Forecast operational requirements needed to maintain high service levels and meet contractual and financial targets
• Work closely with cross-functional partners to deliver data quickly, reliably and accurately to our city partners
• Monitor and diagnose KPI performance and present findings to senior leadership

Experience:

• 3-5+ years experience in data analytics in a high-growth environment, preferably a consulting, operations or transportation / logistics space
• Bachelor's Degree or equivalent relevant professional experience
• Highly skilled in SQL and quantitative analysis, you can deep dive into large amounts of data, draw meaningful insights, dissect business issues and draw actionable conclusions
• Ability to develop scalable approaches and produce data visualizations to drive business insights and provide tangible solutions; experience building dashboards for performance analysis is a plus
• Extreme comfort working with ambiguity. Ability to translate unclear issues or unstructured problems into clearly defined requirements with minimal oversight
• Strong interpersonal skills, with the ability to build relationships, trust and influence with cross-functional partners
• Great communication (listening, written, and oral) skills with the ability to present findings & recommendations targeted to the audience in question
• Strong attention to detail, structured thinking and experiences developing processes to reduce human error
• Adept at contextualizing real world operations into analytical problem solving
• A strong sense of product ownership - you’re constantly looking for ways to improve the customer’s experience and aren’t afraid to get your hands dirty to do so
• Passionate about sustainable mobility and active transportation
• Bonus: Proficiency in Python and associated data science libraries

Benefits:

• Extended health and dental coverage options, along with life insurance and disability benefits
• Mental health benefits
• Family building benefits
• Child care and pet benefits
• Access to a Lyft funded Health Care Savings Account
• RRSP plan to help save for your future
• In addition to provincial observed holidays, salaried team members are covered under Lyft's flexible paid time off policy. The policy allows team members to take off as much time as they need (with manager approval). Hourly team members get 15 days paid time off, with an additional day for each year of service 
• Lyft is proud to support new parents with 18 weeks of paid time off, designed as a top-up plan to complement provincial programs. Biological, adoptive, and foster parents are all eligible.
• Subsidized commuter benefits

Lyft is committed to creating an inclusive workforce that fosters belonging. Lyft believes that every person has a right to equal employment opportunities without discrimination because of race, ancestry, place of origin, colour, ethnic origin, citizenship, creed, sex, sexual orientation, gender identity, gender expression, age, marital status, family status, disability, pardoned record of offences, or any other basis protected by applicable law or by Company policy. Lyft also strives for a healthy and safe workplace and strictly prohibits harassment of any kind.  Accommodation for persons with disabilities will be provided upon request in accordance with applicable law during the application and hiring process. Please contact your recruiter if you wish to make such a request.

Lyft highly values having employees working in-office to foster a collaborative work environment and company culture. This role will be in-office on a hybrid schedule — Team Members will be expected to work in the office at least 3 days per week, including on Mondays, Wednesdays, and Thursdays. Lyft considers working in the office at least 3 days per week to be an essential function of this hybrid role. Your recruiter can share more information about the various in-office perks Lyft offers. Additionally, hybrid roles have the flexibility to work from anywhere for up to 4 weeks per year. #Hybrid

The expected base pay range for this position in the Toronto area is CAD $96,000 - CAD $120,000, not inclusive of potential equity offering, bonus or benefits. Salary ranges are dependent on a variety of factors, including qualifications, experience and geographic location. Your recruiter can share more information about the salary range specific to your working location and other factors during the hiring process.

Lyft may use artificial intelligence to screen applicants, however, Lyft employees make the ultimate selection and hiring decisions.

This job fills an existing vacancy.

At Lyft, our mission is to build a more connected world, ride by ride. 

Lyft connects people to transportation to change the way we live and get around our communities. Our drivers and passengers entrust Lyft with their personal information and travel details to get where they are going and expect us to keep that data safe. Lyft’s Privacy team is comprised of engineers and analysts dedicated to ensuring that appropriate data protection measures are applied at all times. We conduct privacy risk assessments, consult with organizational stakeholders, maintain Lyft’s privacy program, develop privacy policies, and advise on all matters related to privacy.

We are looking for a highly motivated, organized, and passionate individual to join our Privacy and Compliance Team. As a member of this team, you will engage in our privacy-by-design process to ensure that privacy and security are built into our products by default.  Every day, you’ll partner with stakeholders across the company working on exciting new projects, help de-risk their product development, conduct risk assessments, and serve as a trusted adviser to teams across Lyft. You’ll help our team stay organized, on track, and ensure both us and teams across Lyft are meeting their strategic goals. 

This role is ideal for someone who thrives on building structure and takes pride in keeping complex, fast-moving programs organized. You're someone who loves building/improving systems, documenting processes so others can follow them, and maintaining visibility across many workstreams at once. You get energized by cross-functional collaboration and find satisfaction in being the connective tissue that helps teams stay aligned, accountable, and moving forward.

Responsibilities:

• Drive operational excellence across the privacy team by streamlining workflows, eliminating redundancies, and building scalable processes that improve team efficiency and output quality
• Develop and track meaningful program metrics to establish accountability, measure effectiveness, and communicate program health to leadership and cross-functional stakeholders
• Build and maintain team expertise in tooling and operations software, ensuring consistent adoption and optimal utilization across the program
• Conduct privacy risk assessments of new and existing Lyft products, services, and processes
• Assess third parties for security and data protection controls, and provide risk assessments and mitigation recommendations
• Support and improve the team’s planning and reporting procedures
• Build strong cross-functional relationships with product and engineering teams and advise them on complex data privacy-related issues
• Communicate risk to both technical and non-technical stakeholders across the business and negotiate risk mitigation strategies
• Develop and maintain internal privacy policies, guidelines, and best practices for Lyft

Experience:

• Knowledge of a broad range of privacy concepts and demonstrated ability to apply them to real-world situations
• Experience conducting privacy risk assessments, third party risk assessments, and and risk mitigation
• Experience with privacy regulations (e.g., CCPA, GDPR, PIPEDA)
• Experience with security compliance frameworks (ISO 27001, PCI-DSS, SOC 2) 
• Experience using Jira for project and task tracking, reporting, and program performance monitoring  
• Experience driving operational improvements within a privacy, security, compliance, or risk function, including process design, metrics development, and tooling adoption
• Strong cross-functional communication and leadership skills, with the ability to initiate and drive projects proactively
• Strong teamwork and collaboration skills
• Strong organizational skills and attention to detail 
• Strong written and verbal communication skills
• Ability to own and manage multiple tasks and high priority projects
• IAPP privacy certifications (e.g., CIPP, CIPM, CIPT) a plus

Benefits:

• Extended health and dental coverage options, along with life insurance and disability benefits
• Mental health benefits
• Family building benefits
• Child care and pet benefits
• Access to a Lyft funded Health Care Savings Account
• RRSP plan with company match to help save for your future
• In addition to provincial observed holidays, salaried team members are covered under Lyft's flexible paid time off policy. The policy allows team members to take off as much time as they need (with manager approval). Hourly team members get 15 days paid time off, with an additional day for each year of service 
• Lyft is proud to support new parents with 18 weeks of paid time off, designed as a top-up plan to complement provincial programs. Biological, adoptive, and foster parents are all eligible.
• Subsidized commuter benefits and Lyft ride credits

Lyft is committed to creating an inclusive workforce that fosters belonging. Lyft believes that every person has a right to equal employment opportunities without discrimination because of race, ancestry, place of origin, colour, ethnic origin, citizenship, creed, sex, sexual orientation, gender identity, gender expression, age, marital status, family status, disability, pardoned record of offences, or any other basis protected by applicable law or by Company policy. Lyft also strives for a healthy and safe workplace and strictly prohibits harassment of any kind.  Accommodation for persons with disabilities will be provided upon request in accordance with applicable law during the application and hiring process. Please contact your recruiter if you wish to make such a request.

Lyft highly values having employees working in-office to foster a collaborative work environment and company culture. This role will be in-office on a hybrid schedule — Team Members will be expected to work in the office at least 3 days per week, including on Mondays, Wednesdays, and Thursdays. Lyft considers working in the office at least 3 days per week to be an essential function of this hybrid role. Your recruiter can share more information about the various in-office perks Lyft offers. Additionally, hybrid roles have the flexibility to work from anywhere for up to 4 weeks per year. #Hybrid

The expected base pay range for this position in the Toronto area is CAD $136,000 - CAD $170,000, not inclusive of potential equity offering, bonus or benefits. Salary ranges are dependent on a variety of factors, including qualifications, experience and geographic location. Your recruiter can share more information about the salary range specific to your working location and other factors during the hiring process.

Lyft may use artificial intelligence to screen applicants, however, Lyft employees make the ultimate selection and hiring decisions.

This job fills an existing vacancy.

About the role:

We are looking for a passionate payroll professional to join the global payroll team. You will be responsible for paying our employees on time, accurately, and helping to drive the employee experience at Samsara.

This is a remote position open to candidates residing in the US. Relocation assistance will not be provided for this role.

You should apply if:

• You want to impact the industries that run our world: Your efforts will result in real-world impact—helping to keep the lights on, get food into grocery stores, reduce emissions, and most importantly, ensure workers return home safely.
• You are the architect of your own career: If you put in the work, this role won’t be your last at Samsara. We set up our employees for success and have built a culture that encourages rapid career development, countless opportunities to experiment and master your craft in a hyper growth environment.
• You’re energized by our opportunity: The vision we have to digitize large sectors of the global economy requires your full focus and best efforts to bring forth creative, ambitious ideas for our customers.
• You want to be with the best: At Samsara, we win together, celebrate together and support each other. You will be surrounded by a high-calibre team that will encourage you to do your best. 

In this role, you will: 

• Utilize CloudPay to process payroll changes 
• Perform pre-and-post audits of payroll inputs to ensure accuracy
• Research fluctuations of earnings/deduction codes over periods
• Handle equity reporting and review system integrations
• Research and resolve employee inquiries timely
• Drive process improvements and prepare standard operating procedures
• Partner with various third-party vendors on inbound / outbound payroll files
• Handle year-end payroll processing activities (e.g., update payroll calendar, year-end checklist, and employee communications)
• Ad-hoc duties as assigned
• Champion, role model, and embed Samsara’s cultural principles (Focus on Customer Success, Build for the Long Term, Adopt a Growth Mindset, Be Inclusive, Win as a Team) as we scale globally and across new offices

 Minimum requirements for the role:

• 3+ years of Canada payroll experience
• Advanced Excel skills with ability to work with large volumes of data and draw meaningful insights

An ideal candidate also has:

• Prior experience with Workday and CloudPay payroll systems.
• Excellent organizational skills
• Ability to work remotely without close supervision and take initiatives
• Ability to work well under pressure and manage time effectively
• Strong communication, problem solving, organizational and reasoning skills

TripArc connects travel advisors to a broad network of supplier content, including tours, activities, and experiences sourced through Destination Management Companies (DMCs). DMCs are specialist operators that curate and deliver local experiences in a given destination — think guided tours, transfers, excursions, and curated itineraries. TripArc aggregates content from multiple DMC suppliers through a centralized integration layer, normalizing supplier data into a consistent format that advisors can search, quote, and book through the platform. The Technical Product Owner in this role will own the product backlog for this aggregation work, managing how new DMC supplier APIs are evaluated, onboarded, and mapped into TripArc's internal data model.

The Technical Product Owner is solely responsible for maintaining the Product Backlog at a pod level, using input from the Senior Product Manager, the development team, the Solutions & Support team, procurement, and supplier partners to prioritize and communicate backlog items ahead of all Scrum ceremonies. They ensure the Product Backlog is visible, transparent, and understood at all times. Even where responsibilities such as technical ticket writing are delegated to a developer lead or architect, the Product Owner remains accountable for the outcome.

Working within the Trifecta (Product, UX, Development) model, the Technical Product Owner anticipates the needs of stakeholders across the organization, including those not directly involved in day-to-day delivery, and ensures that all requests for backlog changes are evaluated and approved through them.

Key Responsibilities

• Conduct needs assessments with internal stakeholders — including the Senior Product Manager, Solutions & Support, and Procurement to identify business requirements and translate them into features or user stories
• Evaluate new supplier and aggregator API documentation independently; identify field mapping gaps against TripArc's internal data model and produce structured integration specifications for the development team
• Collaborate with the architect and technical lead on API contract decisions, authentication patterns, rate limiting, and resilience considerations
• Determine scope and prepare requirements documents for integration projects to ensure business and technical requirements are understood and accepted by stakeholders
• Create and manage the Product Backlog, including prioritization, grooming, and communication to the pod ahead of all Scrum ceremonies
• Use tools such as Postman to test and validate API endpoints and responses prior to handing off to the development team
• Review and contribute to OpenAPI/Swagger specifications in support of integration design decisions
• Write acceptance criteria and user stories with sufficient technical detail to eliminate ambiguity for the development team
• Prepare detailed flow charts and diagrams outlining system capabilities and integration processes
• Liaise with external supplier and aggregator partners on API availability, onboarding requirements, and technical queries
• Coordinate with the Solutions & Support team and other internal stakeholders to ensure integration changes are understood and supportable
• Investigate and analyze problems, business processes, and requirements in order to recommend appropriate solutions
• Document system problems, integration decisions, and resolutions for future reference
• Support the Senior Product Manager in the product roadmap process and long-term integration planning
• Prepare and facilitate planning and refinement ceremonies within the Scrum team

Key Skills / Experience

• Bachelor's degree in Business, Information Science, Computer Science, or a related field; a
  combination of education and suitable work experience will be considered
• 3–5 years of experience in a Product Owner, Technical Business Analyst, or integration focused product role
• Demonstrated experience reading and interpreting REST API documentation and mapping responses against an internal data model
• Hands-on experience using Postman or equivalent tooling for API testing and validation
• Working knowledge of OpenAPI/Swagger specifications, including the ability to review and contribute to API contract documents
• Experience producing structured integration specifications or technical requirements documents that engineering teams can act on directly
• Familiarity with aggregator or multi-supplier integration patterns, including supplier normalization, availability caching, and booking and cancellation flows
• Strong backlog management and prioritization skills with experience facilitating Scrum ceremonies
• Ability to communicate technical concepts clearly to both technical and non-technical stakeholders
• Skilled in structured business analysis on medium to large integration projects
• Excellent organization, planning, and written and verbal communication skills 
• Experience in the travel industry is an asset; equivalent experience in e-commerce, logistics, fintech, or marketplace platform integration will be considered

Cultural Fit

• Thrives working in a technology and KPI-driven organization
• Able to thrive in an entrepreneurial environment
• Highly functional in a fast-paced, constantly changing workplace — building plans through iterations based on what is and is not working
• Ability to build trust and work through conflict both upwards and downward

We know that our success is dependent on the people who join our team, which is why we recruit the best. Our team is made up of owners — people who are smart, low ego, and accountable for their results. We all play a part in the success of the company and are proud of what we do!

We provide a competitive compensation package with a strong pay for performance rewards approach. Employees have the opportunity to participate in incentive programs and compensation tied to business and individual performance. The expected compensation base for this position is starting at $100,000 CAD.

The actual compensation may vary depending on local market conditions, geography and relevant job-related factors such as knowledge, skills, qualifications, experience, and education/training.

#LI-Hybrid

We are committed to providing employment accommodation in accordance with the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act. If you require accommodation due to a disability at any stage of our hiring process, please advise us when completing your application.

TripArc connects travel advisors to a broad network of supplier content, including tours, activities, and experiences sourced through Destination Management Companies (DMCs). DMCs are specialist operators that curate and deliver local experiences in a given destination — think guided tours, transfers, excursions, and curated itineraries. TripArc aggregates content from multiple DMC suppliers through a centralized integration layer, normalizing supplier data into a consistent format that advisors can search, quote, and book through the platform. The Technical Product Owner in this role will own the product backlog for this aggregation work, managing how new DMC supplier APIs are evaluated, onboarded, and mapped into TripArc's internal data model.

The Technical Product Owner is solely responsible for maintaining the Product Backlog at a pod level, using input from the Senior Product Manager, the development team, the Solutions & Support team, procurement, and supplier partners to prioritize and communicate backlog items ahead of all Scrum ceremonies. They ensure the Product Backlog is visible, transparent, and understood at all times. Even where responsibilities such as technical ticket writing are delegated to a developer lead or architect, the Product Owner remains accountable for the outcome.

Working within the Trifecta (Product, UX, Development) model, the Technical Product Owner anticipates the needs of stakeholders across the organization, including those not directly involved in day-to-day delivery, and ensures that all requests for backlog changes are evaluated and approved through them.

Key Responsibilities

• Conduct needs assessments with internal stakeholders — including the Senior Product Manager, Solutions & Support, and Procurement to identify business requirements and translate them into features or user stories
• Evaluate new supplier and aggregator API documentation independently; identify field mapping gaps against TripArc's internal data model and produce structured integration specifications for the development team
• Collaborate with the architect and technical lead on API contract decisions, authentication patterns, rate limiting, and resilience considerations
• Determine scope and prepare requirements documents for integration projects to ensure business and technical requirements are understood and accepted by stakeholders
• Create and manage the Product Backlog, including prioritization, grooming, and communication to the pod ahead of all Scrum ceremonies
• Use tools such as Postman to test and validate API endpoints and responses prior to handing off to the development team
• Review and contribute to OpenAPI/Swagger specifications in support of integration design decisions
• Write acceptance criteria and user stories with sufficient technical detail to eliminate ambiguity for the development team
• Prepare detailed flow charts and diagrams outlining system capabilities and integration processes
• Liaise with external supplier and aggregator partners on API availability, onboarding requirements, and technical queries
• Coordinate with the Solutions & Support team and other internal stakeholders to ensure integration changes are understood and supportable
• Investigate and analyze problems, business processes, and requirements in order to recommend appropriate solutions
• Document system problems, integration decisions, and resolutions for future reference
• Support the Senior Product Manager in the product roadmap process and long-term integration planning
• Prepare and facilitate planning and refinement ceremonies within the Scrum team

Key Skills / Experience

• Bachelor's degree in Business, Information Science, Computer Science, or a related field; a
  combination of education and suitable work experience will be considered
• 3–5 years of experience in a Product Owner, Technical Business Analyst, or integration focused product role
• Demonstrated experience reading and interpreting REST API documentation and mapping responses against an internal data model
• Hands-on experience using Postman or equivalent tooling for API testing and validation
• Working knowledge of OpenAPI/Swagger specifications, including the ability to review and contribute to API contract documents
• Experience producing structured integration specifications or technical requirements documents that engineering teams can act on directly
• Familiarity with aggregator or multi-supplier integration patterns, including supplier normalization, availability caching, and booking and cancellation flows
• Strong backlog management and prioritization skills with experience facilitating Scrum ceremonies
• Ability to communicate technical concepts clearly to both technical and non-technical stakeholders
• Skilled in structured business analysis on medium to large integration projects
• Excellent organization, planning, and written and verbal communication skills 
• Experience in the travel industry is an asset; equivalent experience in e-commerce, logistics, fintech, or marketplace platform integration will be considered

Cultural Fit

• Thrives working in a technology and KPI-driven organization
• Able to thrive in an entrepreneurial environment
• Highly functional in a fast-paced, constantly changing workplace — building plans through iterations based on what is and is not working
• Ability to build trust and work through conflict both upwards and downward

We know that our success is dependent on the people who join our team, which is why we recruit the best. Our team is made up of owners — people who are smart, low ego, and accountable for their results. We all play a part in the success of the company and are proud of what we do!

We provide a competitive compensation package with a strong pay for performance rewards approach. Employees have the opportunity to participate in incentive programs and compensation tied to business and individual performance. The expected compensation base for this position is starting at $100,000 CAD.

The actual compensation may vary depending on local market conditions, geography and relevant job-related factors such as knowledge, skills, qualifications, experience, and education/training.

#LI-Hybrid

We are committed to providing employment accommodation in accordance with the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act. If you require accommodation due to a disability at any stage of our hiring process, please advise us when completing your application.

About the Revenue team 

The Revenue team drives Affirm’s top-line growth through strategic partnerships, pricing, and go-to-market execution. We acquire, retain, and expand merchant relationships across eCommerce, in-store, telesales, and the Affirm app. The team leads onboarding, relationship management, and performance optimization to help partners succeed. We deliver value-added solutions, drive adoption, and support long-term business growth by connecting merchants and consumers through Affirm’s products.

As a Business Systems Analyst II, you will be an integral member of the Business Systems team within the Revenue Org! You will collaborate with the rest of Business Systems and key stakeholders to craft and deliver technical solutions to business problems and transform the way our Revenue colleagues thrive. We look for candidates who strive for simple, sophisticated solutions and continuously improve both their technical and soft skills. The ideal candidate will demonstrate the ability to work nimbly and efficiently and adapt in a constantly evolving environment.

In this role, you will lead high-impact projects from inception to completion, ensuring that each initiative aligns with the company's strategic goals and delivers measurable results. The ideal candidate will possess a strong background in the Salesforce ecosystem, project management, exceptional communication skills, and a keen eye for detail, ensuring that all activities are executed flawlessly and efficiently.

We are experiencing explosive growth with millions of customers across thousands of merchants in-store and online, and your technical leadership will be a key enabler of that growth. Come join us as we build a beloved, lasting financial services brand predicated on honesty and trust. It’s going to be an amazing ride!

What You'll Do

• Develop requirements to automate and scale core processes; translate needs into user stories and process flows; lead discovery to identify gaps and opportunities.

• Own end-to-end requirements lifecycle from intake through delivery and post-launch validation.

• Gather and report data on key projects using tools such as, Salesforce, IronClad, and Snowflake to support critical, data-driven decisions across cross-functional initiatives.

• Oversee program deliverables, define scope, and manage expectations for successful product migrations.

• Lead and execute billing systems initiatives to support diverse product and pricing strategies.

• Establish and maintain strong partnerships with cross-functional teams—Sales Operations, IT, Engineering, and Product Development—acting as the primary Point of Contact (POC) for the Business Systems team.

• Leverage project management tools (e.g., Jira, Notion) to deliver timely updates on internal projects, product launches, and roadmap progress.

• Analyze and optimize business processes, driving continuous improvement initiatives to streamline operations and deliver scalable, system-driven solutions.

• Support product launch preparations by engaging in system testing and documentation to ensure thorough enablement readiness.

• Document workflows and process enhancements related to quoting, billing, and provisioning systems.

• Demonstrate adaptability and influence by learning and collaborating effectively within a remote working environment.

What We Look For

• 3+ years of experience with business systems, with a focus on the commerce-to-cash process, complemented by corporate experience and/or a background in systems consulting.

• Bachelor’s degree in Finance, IT, Business Administration, related field or equivalent experience.

• Demonstrated ability to take initiative while collaborating closely with teammates, learning from others, and sharing insights with the broader team.

• Proficient in Salesforce (SFDC), Snowflake and other reporting tools.

• Strong skills in analytical thinking, problem-solving, and organization.

• Skilled in reporting, data analysis, and data visualization.

• Knowledgeable in Quote-to-Cash processes and systems.

• Extensive cross-functional experience with excellent collaboration skills, capable of working with all levels of management across diverse functional teams.

• Able to synthesize and distill complex information, handle ambiguity with ease.

• Capable of understanding intricate system architecture where data flows through interconnected systems managed by various teams.

• Experienced in system implementations, user acceptance testing, and related documentation.

• Exceptional attention to detail and organizational skills, with the ability to manage multiple projects and meet tight deadlines in a fast-paced environment.

• Technically adept with a proven ability to quickly learn new technologies.

Pay Grade - H
Equity Grade - 3

Employees new to Affirm typically come in at the start of the pay range. Affirm focuses on providing a simple and transparent pay structure which is based on a variety of factors, including location, experience and job-related skills. Base pay is part of a total compensation package that may include monthly stipends for health, wellness and tech spending, and benefits (including 100% subsidized medical coverage, dental and vision for you and your dependents). In addition, the employees may be eligible for equity rewards offered by Affirm Holdings, Inc. (parent company).

CAN base pay range per year: $78,000 - $118,000

This posting is for an existing vacancy.

#LI-Remote