This is a Part-time Fully Remote Position.

About your team:

Interactive Brokers seeks several motivated individuals to join our Application Support Group as a Document Processor to support the New Accounts team. This role will be part of a team building one of the world's strongest brokerage brands. A global enterprise that employs technology in all aspects of its business to generate prudent, controlled growth.

The successful candidate will be motivated, have strong initiative, and be analytical and methodical. We offer you a position that will both challenge and reward you. We look forward to reviewing your online application.

 What will be your responsibilities within IBKR: 

• Use Chinese language skills to translate documents in Traditional and Simplified Chinese.
• Daily processing of institutional and retail client applications.
• Reviewing and verifying proof of identity, proof of address, and other documents collected from new account applicants.
• Collaborate with other cross-functional teams to assist with account approval and maintenance.
• Cross-reference multiple databases and ensure that regulatory aspects of AML and KYC are completed before opening an account
• Follow various regulatory requirements and internal policies and procedures.
• Correspond with clients, sales representatives and Client service representatives.
• Hours: Commit to a minimum of 30 hours per week with flexibility to work up to 40 hours (subject to hours availability).
• Weekend Requirement: Minimum 8 hours of availability over the weekend.

 Which skills are required:

• Bachelor's Degree 
• Excellent command of written and spoken English & Chinese languages
• Experience: 2-3 years in Financial Services preferred. Recent graduates with relevant degrees who are motivated and demonstrate the right aptitude will also be considered.
• Proficient user of MS Office applications, including advanced Excel skills
• Ability to prioritize effectively and multitask
• Self-organized team player with an excellent eye for detail

To be successful in this position, you will have the following:

• Self-motivated and able to handle tasks with minimal supervision.
• Superb analytical and problem-solving skills.
• Excellent collaboration and communication (Verbal and written) skills.
• Outstanding organizational and time management skills.

Company Benefits and Perks:

IB offers a competitive remuneration package including:

• Health, dental, disability and life insurance with 100% premiums covered.
• Company RSP contribution matching, Stock incentive plan

The anticipated base range for this role is 20.00 CAD to 24.00 CAD hourly, based on skills and experience. 

SOCi, the leader in AI-powered marketing solutions for multi-location businesses, is currently looking for a Deal Desk Analyst to help build the foundation of our internal systems and processes, scale these systems, and improve efficiencies across the board.

The Deal Operations Analyst serves as the primary point of contact for the Sales team, providing hands-on support in building quotes, structuring deals and guiding opportunities through to close. Operating within a case queue model, this role manages incoming DealOps Support requests submitted via ticketing systems, addressing a wide range of deal types on a case-by-case basis. The ideal candidate is detail-oriented, responsive, and experienced in navigating SaaS deal structures, working cross-functionally with Finance, Legal and Revenue Operations to ensure accurate, compliant and timely deal execution. 

SOCi expects to pay a base salary in the range of $46,500 to $64,000 CAD. Within the range, individual pay is determined by factors such as job-related skills, experience, and relevant education or training.  

Who We Are

SOCi is redefining how multi-location enterprises achieve local and AI search visibility with the world’s first agentic workforce. Built specifically for distributed brands, SOCi’s brand-trained agents are guided by a unified visibility engine that autonomously executes and optimizes local marketing work across AI search, GEO ecosystems, social, and reviews — ensuring every location is visible, discoverable, and growing in today’s geo-driven landscape. Trusted by leading brands like Ford, Ace Hardware, and Liberty Tax, and recognized by Fast Company as one of the World’s Most Innovative Companies, SOCi transforms marketing from software you manage into work that gets done — intelligently, consistently, and at scale.

How You’ll Make an Impact

• Provide operational support across the full sales deal lifecycle, including quote creation, approvals and contract execution. 
• Serve as a trusted advisor to sales teams, offering guidance of best practices and contract terms to drive successful deal execution. 
• Partner with Finance and Legal to ensure deals are financially sound, contractually compliant and aligned with company policies. 
• Collaborate with Revenue Operations, Sales Operations and other internal stakeholders to support process enhancements and tool improvements. 
• Support complex or non-standard deals, providing tailored assistance while maintaining consistent communication and alignment with leadership.
• Be willing to adapt to changes in the job description as deemed necessary by the business and accept all other duties as assigned
• Ensure accuracy and completeness of deal documentation by maintaining organized records and updating systems in a timely manner.
• Monitor deal progress to identify potential bottlenecks and proactively escalate issues when needed.
• Maintain knowledge of internal policies and processes to ensure consistent application across all deals.

What You’ll Need to be Successful

• Hybrid Opportunity: This role is fully remote until our Vancouver, BC and Toronto, ON offices are established. Once the office is in place, it will transition to a hybrid model, with a 50/50 split between remote and in-office work.
  
  
• Must Have:  
• 1-2 years of relevant work experience, ideally in Deal Operations or Sales.
• You have a strong understanding of SaaS sales models and processes.
• Experience with CRM systems (e.g. Salesforce) and knowledge of CPQ tools (e.g.DealHub CPQ).
• Ability to thrive in a fast-paced environment and manage multiple priorities effectively. 
• Demonstrated ability to work independently and collaboratively in a cross-functional team environment.
• Willing to adapt to changes in the job description as deemed necessary by the business and accept all other duties as assigned.

• Desired Skills (but not required):  
• Bachelors or Masters' degree in Accounting or Finance is a Plus.
• Relevant work experience in the SaaS industry.

This position will remain open with applications due by June 6, 2026. This position is being hired on an urgent basis. The application window may close before June 6, 2026 if SOCi receives a sufficient number of applications to select a candidate prior to that date.

The People Team is a global team responsible for helping Asana scale with clarity, focus, and impact. We partner closely with leaders across the company to enable performance, develop talent, and build systems that support strong execution and a great employee experience. Our work spans talent and performance management, rewards, employee relations, people partnerships, and people analytics.

As the People Analytics Partner, you will play a critical role in helping the People Team solve complex problems using data and insights. This role is embedded in People Team initiatives—not operating as a back-office reporting function, but as an active partner on high-priority projects. You’ll work closely with People leaders to analyze challenges, inform decisions, and support execution through clear, actionable analytics.

This role is based in our Vancouver office with an office-centric hybrid schedule. The standard in-office days are Monday, Tuesday, and Thursday. Most Asanas have the option to work from home on Wednesdays. Working from home on Fridays depends on the type of work you do and the teams with which you partner. If you're interviewing for this role, your recruiter will share more about the in-office requirements.

What you’ll achieve

• Partner closely with People leaders across Talent, Performance, Rewards, People Partners, and Employee Relations on high-impact projects
• Use analytics to diagnose problems, identify patterns and risks, and evaluate options related to performance, engagement, retention, manager effectiveness, and workforce planning
• Contribute analytics throughout the lifecycle of People projects—from early exploration through execution and follow-up
• Translate data into clear insights and recommendations leaders can act on
• Build dashboards, tools, or models when they directly support decision-making
• Improve data quality, consistency, and usability across People analytics
• Help ensure insights are used to drive focus, prioritization, and follow-through

About you:

• 7+ years of experience as an analytics individual contributor, ideally in People, HR, or organizational analytics
• Strong analytical and problem-solving skills, with comfort working through ambiguity and imperfect data
• Ability to connect quantitative data to real organizational challenges and decisions
• Experience using SQL, spreadsheets, BI tools (e.g., Tableau), and survey data
• Clear communicator who can explain insights and recommendations to non-technical audiences
• Strong project orientation and ability to manage multiple initiatives at once
• Bias toward action and outcomes over analysis for its own sake
• Demonstrates curiosity about AI tools and emerging technologies, with a willingness to learn and leverage them to enhance productivity, collaboration, or decision-making

At Asana, we're committed to building teams that include a variety of backgrounds, perspectives, and skills, as this is critical to helping us achieve our mission. If you're interested in this role and don't meet every listed requirement, we still encourage you to apply.

What we’ll offer

Our comprehensive compensation package plays a big part in how we recognize you for the impact you have on our path to achieving our mission. We believe that compensation should be reflective of the value you create relative to the market value of your role. To ensure pay is fair and not impacted by biases, we're committed to looking at market value which is why we check ourselves and conduct a yearly pay equity audit.

For this role, the estimated base salary range is between $132,000 - $150,000. The actual base salary will vary based on various factors, including market and individual qualifications objectively assessed during the interview process. The listed range above is a guideline, and the base salary range for this role may be modified.

In addition to base salary, your compensation package may include additional components such as equity, sales incentive pay (for most sales roles), and benefits. If you're interviewing for this role, speak with your recruiter to learn more about the total compensation and benefits for this role.

We strive to provide equitable and competitive benefits packages that support our employees worldwide and include:

• Mental health, wellness & fitness benefits
• Career coaching & support
• Inclusive family building benefits
• Long-term savings or retirement plans
• In-office culinary options to cater to your dietary preferences 

These are just some of the benefits we offer, and benefits may vary based on role, country, and local regulations. If you're interviewing for this role, speak with your recruiter to learn more about the total compensation and benefits for this role.

#LI-Hybrid

Position Overview:

The Security Operations team is an agile, exciting, hands-on security operations team focused on protecting Diligent personnel, sites, and assets worldwide. We like to get our hands dirty working closely together and cross-functionally with the greater Security Department. Our goal is to maintain the confidentiality and integrity of customer, employee, and business information in compliance with organization, industry, and regional policies and standards.

Security Operations Analyst II is a part of high impact security operations team focused on protecting Diligent personnel, sites and assets worldwide. As part of the Security team, you will help to with the strategy, development, and deployment of a comprehensive physical and logical security operation programs. The position is responsible for oversight and operations on security event monitoring, incident response, user behavior analysis, threat hunting, in addition to maintaining the confidentiality and integrity of customer, employee, and business information in compliance with organization, industry, and regional policies and standards.

Key Responsibilities

• Actively monitor and respond to security alerts from tools such as SIEM, EDR, CNAP, etc.
• Analyze security alerts and document tuning opportunities to reduce false positives.
• Support change management responsibilities to reduce security risk/impact to corporate systems and networks.
• Contribute to security tooling policies and supporting process enhancement as needed to mature defense controls and facilitate exceptions for BAU operations.
• Initiate and coordinate incident response activities. Maintain documentation and reports for compliance purposes. 
• Configure and run network and endpoint vulnerability scans. Closely collaborate with technical teams to mitigate risks through patching and configuration changes.
• Assess and evaluate the suitability of existing and new security tools to bolster the organization’s security posture

Required Experience/Skills 

• 3-5 years of information technology experience or the equivalent combination of education, technical training, or work experience.
• Working experience in information security, especially on a Computer/Security Incident Response Team (C/SIRT), Computer Emergency Response Team (CERT), Computer Security Incident Response Center (CSIRC) or a Security Operations Center (SOC)
• Working experience with regulatory compliance and information security management frameworks.
• Strong decision-making capabilities.
• Technical knowledge of anti-virus solutions, virus outbreak management, and the ability to differentiate virus activity from directed attack patterns.

Preferred Experience/Skills

• Must have strong interpersonal skills with the ability to interact with customer’s technical, non-technical easily and effectively, support, and business staff at all levels.

As a Sr. BI Analyst at Visier, you are a high-level technical lead sitting at the intersection of internal operations and product innovation. You serve as a strategic consultant to our People & Culture (P&C) leadership, transforming complex workforce data into the narratives that drive our global business strategy. 

This is a compelling role. You are not just building dashboards; you are a "product-minded" analyst who takes full ownership of the end-to-end analytical lifecycle. You’ll learn the industry-leading people analytics platform and identify opportunities, define the strategy, and deliver the insights that steer our leadership. Your mandate is to push our internal strategy forward, leveraging our own technology to ensure we are not just using our platform, but setting the gold standard for it.

This role is based out of our Yaletown office in downtown Vancouver.

What you will be doing:

• Strategic Consultation & Advisory: Act as a dedicated internal consultant to the P&C team and senior leadership. You will proactively identify business gaps, translate high-level objectives into data-driven roadmaps, and own the end-to-end design and delivery of high-impact analytical solutions. You operate as a partner, not a service provider: you don’t just deliver the data, you define the “so what” and “what’s next” to actively steer our business strategy. 
• Autonomous Project Leadership: You have full autonomy to identify, define, and execute large-scale technical projects. You are responsible for the end-to-end vision, from data modeling and workforce trend analysis, to communicating outcomes directly to senior stakeholders. 
• Product & AI Innovation: Champion innovation by partnering with Product teams to drive technical changes. You will identify complex data signals and "intangibles" from our internal workforce and business data to influence new product features and validate the effectiveness of our workforce AI models.
• System Integrity & Governance: Own the health and accuracy of our internal Visier People instance. You are the final authority on our data model, resolving complex integration issues across Workday, Peakon, and our proprietary applications to maintain a trusted, single source of truth.
• Strategic Insight Synthesis: You are the primary driver of our data-informed strategy. Rather than simply analyzing data, you leverage these insights to spearhead specific organizational improvements. You own the end-to-end process: from diagnosing business challenges to shaping the narrative, and ultimately driving the adoption of the changes that improve our overall organizational health.
• Optimizing Operational Delivery: Drive operational efficiency by collaborating with the internal teams to track performance metrics and ensure the timely execution of all departmental deliverables.
• High Influence: Act as a dedicated internal consultant to department heads, leading deep-dive discovery sessions to map their specific business KPIs to actionable workforce data. You will drive the adoption of Visier People by demonstrating how the platform transforms complex departmental challenges into measurable growth opportunities, making our data the cornerstone of their strategic decision-making.

What you’ll bring to the table:

• Advanced Experience: 6+ years in a BI or Data Analytics role, with a record of resolving complex issues in creative ways within a SaaS or HR Tech environment.
• Technical Mastery & Leadership: Advanced-level SQL and deep expertise in data visualization. You lead by example and may function as a lead for cross-functional work groups.
• Independent Judgment: A proven ability to work without supervision, applying advanced analysis to resolve complex situations where multiple variable factors are at play.
• Strategic Impact: A track record of taking initiative to drive process or technical changes across a business. You are seen as a subject matter expert who can influence the thinking of stakeholders.
• Domain Expertise: Advanced understanding of HR metrics and the HR tech stack (Workday, Greenhouse, etc.), coupled with an expert-level ability to evangelize the "Visier Way" of people analytics.
• AI Edge: A strategic understanding of how Machine Learning models consume data and the foresight to drive the future of AI-driven workforce insights.

🌱 Most importantly, you share our values…

• You roll up your sleeves
• You make it easy
• You are proud
• You never stop learning
• You play to win

🚀 How we work & what we offer...

• Fixed hybrid work model: 3 days a week in office (Tuesday, Wednesday, Thursday) 
• Modern, pet-friendly downtown office spaces with collaborative areas and an on-site gym 
• Annual company All Hands in Vancouver, our entire organization travels to our Vancouver HQ for a week of team building, learning and breakout sessions
• Competitive salary, and top-tier health and wellness benefits
• Stock options and/or bonus based on your role, location, and employment type
• Generous paid time off, including volunteering days and extra days over the December holidays 

The base pay range for this position in the 90,000-115,000 / year + bonus

Benefits and working arrangements may vary depending on your seniority, location and employment type. The compensation offered will be determined by factors such as relevant qualifications, experience, knowledge and skills. Many of our positions are eligible for additional types of compensation (e.g., commission plans, bonus, etc.) which our Talent Acquisition team will share with you if you interview for the role.

Sales at Brex

The Sales team is the driving factor behind revenue for Brex and every member of our team directly affects our bottom line. We focus on generating new opportunities, acquiring new customers, and building even stronger relationships with our current customers. Our winning culture recognizes big team wins and celebrates individual accomplishments. We ensure that top performers are recognized and have built a competitive environment to motivate and unify the team.

What you’ll do

Brex is looking for an individual to join the Revenue Operations Team, which is responsible for driving revenue growth in close partnership with revenue leaders. We help revenue teams drive consistent growth through regular reporting, analytical insights, process improvements, systems updates, strategic initiatives, cross-functional alignment, incentive design, and coverage model design. You should have an analytical mindset with a curiosity to get to the right solution to every problem. The ability to translate data into insights is critical as you will work closely with the Revenue Operations business partners, enablement, finance, systems, data, and revenue teams.

Responsibilities

• Create and update dashboards, reports, and presentations to give revenue leaders and operations partners the data they need to run their businesses
• Proactively identify opportunities to provide additional reporting or analytical clarity to better understand business performance
• Monitor pipeline health and funnel conversion metrics, surfacing trends and anomalies to sales and revenue operations leadership
• Run deep dive analyses to identify challenges and opportunities within the business
• Partner with Revenue Operations business partners and revenue leaders to support the design, implementation, documentation, and success tracking of operational solutions
• Assist with building complex capacity and funnel models for annual planning and scenario evaluation
• Respond to ad hoc data and reporting requests from sales leadership and cross-functional partners

Requirements

• 1-3+ years of experience in revenue operations, sales strategy, business operations, sales finance, or similar; preferably at a Fintech or SaaS company
• Analytical mindset with a desire for high data precision and accuracy
• Excellent written and verbal communication skills
• Comfortable working cross-functionally and managing requests from multiple stakeholders simultaneously
• Self-motivated and able to run with projects autonomously with moderate oversight
• Strong spreadsheet and modeling skills
• Basic to moderate SQL skills with experience in data visualization tools (Looker or Hex experience a plus)
• Comfortable working within CRM data models to extract, report on and interpret data (Salesforce preferred)
• Meticulous attention to detail, including in documentation

Bonus Points

• Exposure to sales compensation methodologies and tracking
• Experience supporting revenue annual planning cycles
• Knowledge of revenue recognition principles and finance systems
• Familiarity with marketing platforms such as Qualified or Leandata, sales engagement platforms like Outreach or Nooks, and sales management platforms such as Atrium or Gong. 
• Experience leveraging AI for analytics or process optimization

Compensation

As Marqeta’s Senior Dispute Analyst, you will you are responsible for maintaining and revising complex operational process flows, identifying inefficiencies, and improving quality outcomes for regulatory processes.   You will join a team of diverse, agile-thinking, and highly-skilled professionals; we use our combined capabilities to enable the organization with innovation, speed, agility, scalability and efficiency. This position works both internally and with external partners (BPO) maintaining process flows, ensuring regulatory compliance, analyzing quality assurance outcomes and updating procedures and process flows. You will also be responsible for managing communication with Marqeta’s programs and supporting required reporting. 

We work Flexible First. This role can be performed remotely anywhere within Ontario or British Columbia, Canada. We’d love for you to join us!

The Impact You’ll Have

• Manage teams operational process flows, procedures and playbooks for both internal and external use
• Resolve moderate/complex issues with little or no supervision or direction.
• Manage inbound escalations from multiple sources to resolution and identification of potential processing problems requiring escalations to product and engineering teams
• Work with peers and leadership to communicate dispute trends and share best practices, ideas, and information within Marqeta and our customers.
• Coordinate with our Issuing Bank partners to ensure that Marqeta is compliant with their requirements for monitoring, reporting, and dispute resolution.
• Practice using sound decision-making and discretion in making independent decisions that mitigate corporate risk at each decision point throughout the investigation.
• Ensure quality standards are met working with external partners in the area of learning and develop 

Who You Are

• 3 - 5+ years of relevant experience (financial services, payment industry, etc)
• Strong understanding of Card Network regulations (VISA, MC and SMS) related to chargeback processing
• Experience with SQL, Snowflake
• Working knowledge of U.S Payment Regulations,  data privacy and other regulatory requirements for dispute management
• Able to work independently with high volume caseloads/projets executed with high quality
• Experience in direct customer interaction; ability to talk through complex requirements and render positive outcomes 
• Demonstrated ability to achieve results through cross-functional, virtual teams
•  Superior communication skills (interpersonal, verbal, presentation, written, email)
• Positive attitude, team player, adaptable, resourceful, inquisitive, and self-starter who is able to work independently
• Bachelor’s degree or equivalent experience. 

Nice-To-Haves

• VISA Network Chargeback Certification
• Operational Experience with EU Payment Regulation (GDPR, PSD2) 
• Startup/high growth company experience with a proven track record of thriving in high-performing teams and fast-paced environments. 

Your Manager

• Lisa Valles

Recruiter For This Role

• Agata Wojciechowska 

Typical Process

• Application Submission
• Recruiter phone call
• Hiring manager video call
• Virtual “Onsite” consisting of 3 x 45 min calls
• Offer

Compensation and Benefits

Marqeta is a Flex First company which allows you to choose your best working environment, whether that be from home or at a company office. To support Flex First, we calibrate pay to a competitive value according to working location. 

When determining salaries, we consider several factors including, but not limited to, skills, prior experience, and work location. The new-hire base salary range for this position, reflected in CAD,  is: 88,800-111,000. We also believe in recognizing the contributions of our people. That's why we award annual bonuses to eligible employees, rewarding both individual performance and the success of the entire company.

Along with monetary compensation, Marqeta offers

• Multiple health insurance options
• Flexible vacation time
• Retirement savings program with company contribution
• Equity in a publicly-traded company 
• Monthly stipend to support our remote work model
• Annual “development dollars” to support our people growth and development
• Family-forming benefits and up to 20 weeks of Parental Leave

a

Here’s a summary of the role 

In this role, you will turn complex, multi-product capabilities into clear, persona-led stories that show senior decision-makers exactly how Diligent helps them manage governance, risk and compliance with AI-driven insight. You’ll own solution-level messaging and narratives for key personas, then translate them into campaigns, sales plays and launch programs that drive pipeline, win rates and cross-sell across our portfolio. You’ll work directly with Product, Product Marketing, Sales and Content to make Diligent the AI company in GRC and a growth engine for your business unit. 

Here’s a breakdown of what you’ll do (not all of it, just the important stuff) 

• Develop persona-specific, solution-level messaging grounded in market trends, buyer challenges, our products and the business outcomes your personas care about most. 

• Serve as the central point of contact for your assigned business unit, aligning with Product Management and Product Marketing from roadmap through to go-to-market execution. 

• Partner with Content and Demand Generation to define persona-led campaigns, including campaign briefs, core narratives and landing-page messaging that drive engagement and conversion. 

• Lead and support product and solution launches by applying proven launch frameworks and ensuring clear, differentiated solution-level positioning. 

• Activate analyst research and market insights into compelling stories, content and sales enablement that improve confidence, consistency and win rates. 

• Collaborate closely with Sales and Enablement to deliver persona-specific narratives, use-case stories and repeatable sales plays that help teams open, progress and close opportunities – including cross-sell into our existing customer base. 

These are the essentials you’ll need to get an interview 

• 7+ years of experience in enterprise B2B SaaS marketing, with a strong background in Product Marketing and/or Solutions Marketing. 

• Proven track record developing persona-based messaging and positioning, ideally at both product and solution / portfolio levels. 

• Experience launching products, programs or major campaigns end to end, collaborating across Product, Sales and Marketing. 

• Demonstrated ability to translate complex technology into clear, outcome-oriented stories for senior personas (e.g., legal, compliance, audit, risk, CIO). 

• Strong storytelling and communication skills – you’re comfortable building narratives, slides and briefs, and presenting them to senior stakeholders and cross-functional partners. 

• High comfort level working in a fast-moving, evolving environment, with the confidence to prioritize, push back constructively and define process where needed. 

• Experience messaging about AI and using AI tools in your work (for research, content, analysis or experimentation). 

It would be great if you had these too, but we’ll support you if you don’t 

• Experience in governance, risk and compliance (GRC) or adjacent risk/compliance markets. 

• Background marketing to Boards of Directors, General Counsel or other senior legal and risk leaders. 

• Familiarity with product marketing frameworks (e.g., SiriusDecisions, Pragmatic / Practical Marketing) and analyst relations or working with industry reports. 

• Experience building integrated campaigns in partnership with Demand Generation, Field Marketing and Sales. 

• Comfort presenting to customers, at events and in virtual / in-person sessions, including tailoring your narrative for different audiences. 

Here’s a summary of the role 

In this role, you will turn complex, multi-product capabilities into clear, persona-led stories that show senior decision-makers exactly how Diligent helps them manage governance, risk and compliance with AI-driven insight. You’ll own solution-level messaging and narratives for key personas, then translate them into campaigns, sales plays and launch programs that drive pipeline, win rates and cross-sell across our portfolio. You’ll work directly with Product, Product Marketing, Sales and Content to make Diligent the AI company in GRC and a growth engine for your business unit. 

Here’s a breakdown of what you’ll do (not all of it, just the important stuff) 

• Develop persona-specific, solution-level messaging grounded in market trends, buyer challenges, our products and the business outcomes your personas care about most. 

• Serve as the central point of contact for your assigned business unit, aligning with Product Management and Product Marketing from roadmap through to go-to-market execution. 

• Partner with Content and Demand Generation to define persona-led campaigns, including campaign briefs, core narratives and landing-page messaging that drive engagement and conversion. 

• Lead and support product and solution launches by applying proven launch frameworks and ensuring clear, differentiated solution-level positioning. 

• Activate analyst research and market insights into compelling stories, content and sales enablement that improve confidence, consistency and win rates. 

• Collaborate closely with Sales and Enablement to deliver persona-specific narratives, use-case stories and repeatable sales plays that help teams open, progress and close opportunities – including cross-sell into our existing customer base. 

These are the essentials you’ll need to get an interview 

• 7+ years of experience in enterprise B2B SaaS marketing, with a strong background in Product Marketing and/or Solutions Marketing. 

• Proven track record developing persona-based messaging and positioning, ideally at both product and solution / portfolio levels. 

• Experience launching products, programs or major campaigns end to end, collaborating across Product, Sales and Marketing. 

• Demonstrated ability to translate complex technology into clear, outcome-oriented stories for senior personas (e.g., legal, compliance, audit, risk, CIO). 

• Strong storytelling and communication skills – you’re comfortable building narratives, slides and briefs, and presenting them to senior stakeholders and cross-functional partners. 

• High comfort level working in a fast-moving, evolving environment, with the confidence to prioritize, push back constructively and define process where needed. 

• Experience messaging about AI and using AI tools in your work (for research, content, analysis or experimentation). 

It would be great if you had these too, but we’ll support you if you don’t 

• Experience in governance, risk and compliance (GRC) or adjacent risk/compliance markets. 

• Background marketing to Boards of Directors, General Counsel or other senior legal and risk leaders. 

• Familiarity with product marketing frameworks (e.g., SiriusDecisions, Pragmatic / Practical Marketing) and analyst relations or working with industry reports. 

• Experience building integrated campaigns in partnership with Demand Generation, Field Marketing and Sales. 

• Comfort presenting to customers, at events and in virtual / in-person sessions, including tailoring your narrative for different audiences. 

The Role

The Director, Brand and Communications will shape and execute Versaterm’s global brand and external communications strategy, strengthening the company’s position as an innovator and trusted partner in public safety technology. This leader will drive a unified market narrative and brand voice that showcases Versaterm’s vision, thought leadership and differentiated value in empowering public safety agencies through modern, connected solutions. 

The role oversees all aspects of external brand and communications, including media relations, analyst relations, executive visibility, brand storytelling, and strategic product and customer narratives. Working cross-functionally with Executive leadership, Product, Sales and People teams, the Director will ensure that Versaterm’s communications reflect its culture of innovation and integrity. 

A key focus will be advancing programs that deepen engagement with employees and partners, reinforce Versaterm’s mission and values, and ensure that communications resonate across audiences. This leader will develop integrated strategies that align brand, communications, and go-to-market priorities to drive market awareness, credibility and growth. This job posting is being used to fill an existing vacancy.

What You'll Do 

Corporate and External Communications

• Lead the development and execution of Versaterm’s communications strategy across media relations, corporate reputation and brand storytelling.
• Drive proactive and reactive media engagement to strengthen Versaterm’s position as an industry leader, including thought leadership, issues management and executive visibility.
• Manage global PR agency partnerships and external communications partners, ensuring consistency of message and excellence in execution.
• Oversee corporate announcements, product launches and strategic narratives that highlight Versaterm’s innovation, customer impact and growth momentum
• Partner with industry analysts, conference organizers and associations to secure earned visibility for Versaterm and its executives.

Executive Communications

• Develop strategic communications for senior leaders, including keynote speeches, op-eds, thought leadership articles and investor presentations.
• Support internal and external presentations that articulate Versaterm’s mission, strategy and performance with clarity and impact.

Content Strategy & Thought Leadership

• Develop and lead a content strategy focused on thought leadership, industry insights and SEO-driven content to increase visibility and authority.
• Oversee the creation of high-quality content, including blogs, articles, reports and executive bylines that position Versaterm as a leader in public safety technology.
• Partner with subject matter experts and leadership to translate complex topics into compelling, accessible narratives.
• Ensure content is optimized for search and aligned to key audience needs, trends, and industry topics.
• Shape communications that connect employees to the company’s vision, values and priorities, building alignment and engagement across teams.

Brand & Creative

• Define and evolve Versaterm’s brand positioning, messaging and voice across all external channels.
• Establish and maintain brand guidelines, ensuring consistency across all communications, campaigns and touchpoints.
• Lead creative direction and oversee the development of visual assets, including digital, social, events and campaign materials.
• Manage internal and external creative resources, including designers, agencies and freelancers.
• Ensure all brand expressions reflect Versaterm’s market positioning and differentiation  

Integrated Strategy & Cross-Functional Collaboration

• Collaborate closely with Product, Sales and People to align messaging and ensure storytelling consistency across all channels.
• Lead crisis and reputation management planning, ensuring readiness and coordinated response across functions.

What You’ll Bring

• Bachelor’s degree in Communications, Public Relations, Marketing or a related field.
• 10-15+ years of experience in corporate communications, public relations or related fields, ideally in public safety or technology, with 5 years leadership experience.
• Proven track record of developing and executing global communications programs that drive visibility and influence.
• Strong media relations expertise, with established relationships across technology, business and industry trade media.
• Experience managing and collaborating with global PR and communications agencies.
• Exceptional storytelling, writing and executive communication skills.
• Ability to translate complex technology and business strategies into compelling, human-centered narratives.
• Strategic mindset with hands-on execution ability; comfortable operating both at a high strategic level and in day-to-day delivery.
• Experience leading internal communications or culture initiatives.

Due to the nature of our work with public safety agencies, this position requires compliance with the FBI's Criminal Justice Information Services (CJIS) Security Policy. Candidates must successfully pass a comprehensive, fingerprint-based background check. Please note that specific customer contracts may impose additional security verification requirements. Obtaining and maintaining all required security clearances is a condition of employment. For more information on CJIS security requirements, please visit the FBI's CJIS Security Policy Resource Center.

Versaterm is committed to fair and equitable compensation that is competitive, consistent, and aligned with the value each role contributes to our organization. The starting salary for this position will be dependent upon many factors, such as the successful candidate’s skills, experience, education, training as well as internal equity, market data, and business needs. In addition to base salary and our comprehensive benefits offering, some roles may also be eligible for variable compensation such as incentive plans or discretionary performance bonuses. 

About the Role

ZoomInfo is seeking a Senior Data Systems Analyst to become the expert on our company data pipeline—the system that ingests, processes, and profiles millions of company records that power our customers' go-to-market strategies.

In this role, you'll build deep expertise in how our company data flows from acquisition through profiling and output. You'll read code to understand data transformations and system dependencies, bring informed opinions to design conversations with Engineering and Product, and help shape the evolution of our next-generation data infrastructure. As you build mastery of our systems, you'll increasingly lead strategic data improvement initiatives that require both systems thinking and creative problem-solving.

This isn't about building dashboards or SQL reports. This is about understanding data systems at an architectural level, solving ambiguous data challenges, and ensuring our pipeline infrastructure continuously evolves to meet customer needs and maintain competitive advantage.

You'll work closely with other data analysts during an active infrastructure transition period, and as systems stabilize and your expertise deepens, you'll progressively own more of the pipeline architecture and strategic initiatives. This is a role with significant growth runway for someone who wants to become the go-to technical expert on company data systems.

Who You Are

Systems Thinker with Technical Depth: You understand how data systems work, not just what they produce. You've worked with data pipelines, ETL systems, or data processing infrastructure—maybe you've improved one, debugged one, or owned components of one. You can read code (Python, Java, SQL, or similar) well enough to understand data transformations and trace how data flows through systems.

Opinionated Technical Contributor: You don't just execute—you have informed opinions on how things should work. You can assess technical tradeoffs, evaluate whether a proposed solution is feasible, and contribute meaningfully to design conversations with engineers. You're comfortable saying "here's what I think and why" based on your technical understanding.

Growth-Oriented Problem Solver: You're excited to build deep expertise in a complex domain and grow into leading strategic initiatives. You've tackled ambiguous problems that required figuring things out as you went, and you want to expand your project leadership capabilities in a systems-focused environment.

Analytical and Hands-On: You're equally comfortable writing code to analyze data patterns and manually investigating edge cases to understand what's really happening. You dig into details when needed and know when to zoom out to see the bigger picture.

Clear Communicator: You can explain technical complexity to non-technical audiences. You've worked effectively with Engineering, Product, or cross-functional teams, translating between technical constraints and business needs.

Comfortable with Ambiguity: You thrive in evolving environments where priorities shift and problems aren't always well-defined. You maintain momentum and quality even when the path forward isn't perfectly clear.

What You'll Do

In your first 6-12 months, your primary focus will be building deep expertise in our pipeline architecture and contributing to our infrastructure transition. You'll work alongside other analysts who have context on our systems, learning the architecture while bringing fresh perspectives and technical depth. As you gain mastery and systems stabilize, you'll increasingly own pipeline architecture decisions and lead strategic data improvement initiatives.

Build Deep Pipeline & Systems Expertise

• Master our company data pipeline architecture—how data flows from ingestion through profiling, what transforms are applied at each stage, and how components interconnect
• Read and analyze production code to understand data transformations, trace data lineage, and assess how proposed changes would impact the system
• Develop frameworks for evaluating tradeoffs between technical complexity, implementation effort, and customer impact
• Create clear documentation, system maps, and knowledge resources that capture architecture decisions, dependencies, and design rationale

Contribute to Pipeline Evolution & Infrastructure Improvements

• Participate actively in design conversations with Engineering and Product about our next-generation pipeline, bringing data quality insights, technical feasibility assessments, and informed opinions on architectural decisions
• Help validate pipeline improvements through rigorous testing, impact analysis, and hands-on verification of data quality
• Translate data quality investigations and emerging requirements into system-level improvement opportunities
• Collaborate with team members to determine when problems should be solved at the pipeline/profiler level versus through downstream approaches

Solve Complex, Ambiguous Data Challenges

• Lead or contribute to data improvement initiatives that require both systems thinking and creative problem-solving—such as improving location verification across international markets, integrating new data sources, or solving novel data extraction challenges
• Tackle problems where the solution isn't obvious through a blend of code analysis, manual investigation, cross-functional coordination, and iterative problem-solving
• Build and apply repeatable approaches to testing, validation, and root cause analysis

Build Partnerships & Institutional Knowledge

• Develop strong working relationships with Data Acquisition, Product, Engineering, and fellow data analysts
• Conduct impact analyses and validation studies to ensure proposed changes deliver intended outcomes
• Document your learning, approaches, and insights so knowledge is shared and institutional memory builds across the team
• Serve as a technical resource as you develop expertise, helping bridge immediate data quality needs with long-term pipeline capabilities

What You'll Bring

Required

• Bachelor's degree in Computer Science, Engineering, Mathematics, Statistics, or related quantitative field
• 5+ years of experience in data analytics, data engineering, or related technical roles
• Experience working with data pipelines, ETL systems, or data processing infrastructure—you understand how data moves through systems and what can go wrong
• Ability to read and understand code (Python, Java, SQL, or similar) to analyze data transformations, understand system logic, and assess technical feasibility
• Strong programming skills in Python and SQL for data analysis and manipulation
• Experience solving ambiguous, multi-faceted data problems that required figuring out the approach, not just executing a well-defined analysis
• Demonstrated ability to work effectively with Engineering and/or Product teams, translating between technical implementation and business/customer needs
• Strong analytical skills with ability to investigate complex issues systematically
• Excellent communication skills—able to explain technical concepts clearly to diverse audiences
• Self-directed with strong ownership mentality—you drive your work forward and know when to seek input

Strongly Preferred

• Experience with company data, business data, web data acquisition, or data quality initiatives
• Experience with data profiling, entity resolution, record linkage, or data matching systems
• Background contributing to system design discussions or technical architecture decisions
• Experience creating technical documentation or knowledge-sharing resources
• Knowledge of web data structures (HTML/DOM), data extraction, or data collection systems
• Experience designing validation strategies or testing frameworks
• Track record of leading or co-leading cross-functional data projects

This Role Is Not a Fit If:

You're looking to focus primarily on business analytics, building dashboards, creating reports, or analyzing business metrics. While you'll do analysis in this role, the core mission is understanding and improving data systems architecture.

This Role Is a Strong Fit If:

You want to become the expert on how data systems work and grow into leading strategic initiatives. You're excited to build deep technical expertise, contribute informed opinions to design decisions, and progressively take on more ownership as you master the domain. You enjoy solving problems where the answer isn't obvious and seeing your work directly improve product capabilities.

#LI-JH1

#LI-Hybrid

About the Role

ZoomInfo is seeking a Senior Data Systems Analyst to become the expert on our company data pipeline—the system that ingests, processes, and profiles millions of company records that power our customers' go-to-market strategies.

In this role, you'll build deep expertise in how our company data flows from acquisition through profiling and output. You'll read code to understand data transformations and system dependencies, bring informed opinions to design conversations with Engineering and Product, and help shape the evolution of our next-generation data infrastructure. As you build mastery of our systems, you'll increasingly lead strategic data improvement initiatives that require both systems thinking and creative problem-solving.

This isn't about building dashboards or SQL reports. This is about understanding data systems at an architectural level, solving ambiguous data challenges, and ensuring our pipeline infrastructure continuously evolves to meet customer needs and maintain competitive advantage.

You'll work closely with other data analysts during an active infrastructure transition period, and as systems stabilize and your expertise deepens, you'll progressively own more of the pipeline architecture and strategic initiatives. This is a role with significant growth runway for someone who wants to become the go-to technical expert on company data systems.

Who You Are

Systems Thinker with Technical Depth: You understand how data systems work, not just what they produce. You've worked with data pipelines, ETL systems, or data processing infrastructure—maybe you've improved one, debugged one, or owned components of one. You can read code (Python, Java, SQL, or similar) well enough to understand data transformations and trace how data flows through systems.

Opinionated Technical Contributor: You don't just execute—you have informed opinions on how things should work. You can assess technical tradeoffs, evaluate whether a proposed solution is feasible, and contribute meaningfully to design conversations with engineers. You're comfortable saying "here's what I think and why" based on your technical understanding.

Growth-Oriented Problem Solver: You're excited to build deep expertise in a complex domain and grow into leading strategic initiatives. You've tackled ambiguous problems that required figuring things out as you went, and you want to expand your project leadership capabilities in a systems-focused environment.

Analytical and Hands-On: You're equally comfortable writing code to analyze data patterns and manually investigating edge cases to understand what's really happening. You dig into details when needed and know when to zoom out to see the bigger picture.

Clear Communicator: You can explain technical complexity to non-technical audiences. You've worked effectively with Engineering, Product, or cross-functional teams, translating between technical constraints and business needs.

Comfortable with Ambiguity: You thrive in evolving environments where priorities shift and problems aren't always well-defined. You maintain momentum and quality even when the path forward isn't perfectly clear.

What You'll Do

In your first 6-12 months, your primary focus will be building deep expertise in our pipeline architecture and contributing to our infrastructure transition. You'll work alongside other analysts who have context on our systems, learning the architecture while bringing fresh perspectives and technical depth. As you gain mastery and systems stabilize, you'll increasingly own pipeline architecture decisions and lead strategic data improvement initiatives.

Build Deep Pipeline & Systems Expertise

• Master our company data pipeline architecture—how data flows from ingestion through profiling, what transforms are applied at each stage, and how components interconnect
• Read and analyze production code to understand data transformations, trace data lineage, and assess how proposed changes would impact the system
• Develop frameworks for evaluating tradeoffs between technical complexity, implementation effort, and customer impact
• Create clear documentation, system maps, and knowledge resources that capture architecture decisions, dependencies, and design rationale

Contribute to Pipeline Evolution & Infrastructure Improvements

• Participate actively in design conversations with Engineering and Product about our next-generation pipeline, bringing data quality insights, technical feasibility assessments, and informed opinions on architectural decisions
• Help validate pipeline improvements through rigorous testing, impact analysis, and hands-on verification of data quality
• Translate data quality investigations and emerging requirements into system-level improvement opportunities
• Collaborate with team members to determine when problems should be solved at the pipeline/profiler level versus through downstream approaches

Solve Complex, Ambiguous Data Challenges

• Lead or contribute to data improvement initiatives that require both systems thinking and creative problem-solving—such as improving location verification across international markets, integrating new data sources, or solving novel data extraction challenges
• Tackle problems where the solution isn't obvious through a blend of code analysis, manual investigation, cross-functional coordination, and iterative problem-solving
• Build and apply repeatable approaches to testing, validation, and root cause analysis

Build Partnerships & Institutional Knowledge

• Develop strong working relationships with Data Acquisition, Product, Engineering, and fellow data analysts
• Conduct impact analyses and validation studies to ensure proposed changes deliver intended outcomes
• Document your learning, approaches, and insights so knowledge is shared and institutional memory builds across the team
• Serve as a technical resource as you develop expertise, helping bridge immediate data quality needs with long-term pipeline capabilities

What You'll Bring

Required

• Bachelor's degree in Computer Science, Engineering, Mathematics, Statistics, or related quantitative field
• 5+ years of experience in data analytics, data engineering, or related technical roles
• Experience working with data pipelines, ETL systems, or data processing infrastructure—you understand how data moves through systems and what can go wrong
• Ability to read and understand code (Python, Java, SQL, or similar) to analyze data transformations, understand system logic, and assess technical feasibility
• Strong programming skills in Python and SQL for data analysis and manipulation
• Experience solving ambiguous, multi-faceted data problems that required figuring out the approach, not just executing a well-defined analysis
• Demonstrated ability to work effectively with Engineering and/or Product teams, translating between technical implementation and business/customer needs
• Strong analytical skills with ability to investigate complex issues systematically
• Excellent communication skills—able to explain technical concepts clearly to diverse audiences
• Self-directed with strong ownership mentality—you drive your work forward and know when to seek input

Strongly Preferred

• Experience with company data, business data, web data acquisition, or data quality initiatives
• Experience with data profiling, entity resolution, record linkage, or data matching systems
• Background contributing to system design discussions or technical architecture decisions
• Experience creating technical documentation or knowledge-sharing resources
• Knowledge of web data structures (HTML/DOM), data extraction, or data collection systems
• Experience designing validation strategies or testing frameworks
• Track record of leading or co-leading cross-functional data projects

This Role Is Not a Fit If:

You're looking to focus primarily on business analytics, building dashboards, creating reports, or analyzing business metrics. While you'll do analysis in this role, the core mission is understanding and improving data systems architecture.

This Role Is a Strong Fit If:

You want to become the expert on how data systems work and grow into leading strategic initiatives. You're excited to build deep technical expertise, contribute informed opinions to design decisions, and progressively take on more ownership as you master the domain. You enjoy solving problems where the answer isn't obvious and seeing your work directly improve product capabilities.

#LI-JH1

#LI-Hybrid

About the Role

ZoomInfo is seeking a Senior Data Systems Analyst to become the expert on our company data pipeline—the system that ingests, processes, and profiles millions of company records that power our customers' go-to-market strategies.

In this role, you'll build deep expertise in how our company data flows from acquisition through profiling and output. You'll read code to understand data transformations and system dependencies, bring informed opinions to design conversations with Engineering and Product, and help shape the evolution of our next-generation data infrastructure. As you build mastery of our systems, you'll increasingly lead strategic data improvement initiatives that require both systems thinking and creative problem-solving.

This isn't about building dashboards or SQL reports. This is about understanding data systems at an architectural level, solving ambiguous data challenges, and ensuring our pipeline infrastructure continuously evolves to meet customer needs and maintain competitive advantage.

You'll work closely with other data analysts during an active infrastructure transition period, and as systems stabilize and your expertise deepens, you'll progressively own more of the pipeline architecture and strategic initiatives. This is a role with significant growth runway for someone who wants to become the go-to technical expert on company data systems.

Who You Are

Systems Thinker with Technical Depth: You understand how data systems work, not just what they produce. You've worked with data pipelines, ETL systems, or data processing infrastructure—maybe you've improved one, debugged one, or owned components of one. You can read code (Python, Java, SQL, or similar) well enough to understand data transformations and trace how data flows through systems.

Opinionated Technical Contributor: You don't just execute—you have informed opinions on how things should work. You can assess technical tradeoffs, evaluate whether a proposed solution is feasible, and contribute meaningfully to design conversations with engineers. You're comfortable saying "here's what I think and why" based on your technical understanding.

Growth-Oriented Problem Solver: You're excited to build deep expertise in a complex domain and grow into leading strategic initiatives. You've tackled ambiguous problems that required figuring things out as you went, and you want to expand your project leadership capabilities in a systems-focused environment.

Analytical and Hands-On: You're equally comfortable writing code to analyze data patterns and manually investigating edge cases to understand what's really happening. You dig into details when needed and know when to zoom out to see the bigger picture.

Clear Communicator: You can explain technical complexity to non-technical audiences. You've worked effectively with Engineering, Product, or cross-functional teams, translating between technical constraints and business needs.

Comfortable with Ambiguity: You thrive in evolving environments where priorities shift and problems aren't always well-defined. You maintain momentum and quality even when the path forward isn't perfectly clear.

What You'll Do

In your first 6-12 months, your primary focus will be building deep expertise in our pipeline architecture and contributing to our infrastructure transition. You'll work alongside other analysts who have context on our systems, learning the architecture while bringing fresh perspectives and technical depth. As you gain mastery and systems stabilize, you'll increasingly own pipeline architecture decisions and lead strategic data improvement initiatives.

Build Deep Pipeline & Systems Expertise

• Master our company data pipeline architecture—how data flows from ingestion through profiling, what transforms are applied at each stage, and how components interconnect
• Read and analyze production code to understand data transformations, trace data lineage, and assess how proposed changes would impact the system
• Develop frameworks for evaluating tradeoffs between technical complexity, implementation effort, and customer impact
• Create clear documentation, system maps, and knowledge resources that capture architecture decisions, dependencies, and design rationale

Contribute to Pipeline Evolution & Infrastructure Improvements

• Participate actively in design conversations with Engineering and Product about our next-generation pipeline, bringing data quality insights, technical feasibility assessments, and informed opinions on architectural decisions
• Help validate pipeline improvements through rigorous testing, impact analysis, and hands-on verification of data quality
• Translate data quality investigations and emerging requirements into system-level improvement opportunities
• Collaborate with team members to determine when problems should be solved at the pipeline/profiler level versus through downstream approaches

Solve Complex, Ambiguous Data Challenges

• Lead or contribute to data improvement initiatives that require both systems thinking and creative problem-solving—such as improving location verification across international markets, integrating new data sources, or solving novel data extraction challenges
• Tackle problems where the solution isn't obvious through a blend of code analysis, manual investigation, cross-functional coordination, and iterative problem-solving
• Build and apply repeatable approaches to testing, validation, and root cause analysis

Build Partnerships & Institutional Knowledge

• Develop strong working relationships with Data Acquisition, Product, Engineering, and fellow data analysts
• Conduct impact analyses and validation studies to ensure proposed changes deliver intended outcomes
• Document your learning, approaches, and insights so knowledge is shared and institutional memory builds across the team
• Serve as a technical resource as you develop expertise, helping bridge immediate data quality needs with long-term pipeline capabilities

What You'll Bring

Required

• Bachelor's degree in Computer Science, Engineering, Mathematics, Statistics, or related quantitative field
• 5+ years of experience in data analytics, data engineering, or related technical roles
• Experience working with data pipelines, ETL systems, or data processing infrastructure—you understand how data moves through systems and what can go wrong
• Ability to read and understand code (Python, Java, SQL, or similar) to analyze data transformations, understand system logic, and assess technical feasibility
• Strong programming skills in Python and SQL for data analysis and manipulation
• Experience solving ambiguous, multi-faceted data problems that required figuring out the approach, not just executing a well-defined analysis
• Demonstrated ability to work effectively with Engineering and/or Product teams, translating between technical implementation and business/customer needs
• Strong analytical skills with ability to investigate complex issues systematically
• Excellent communication skills—able to explain technical concepts clearly to diverse audiences
• Self-directed with strong ownership mentality—you drive your work forward and know when to seek input

Strongly Preferred

• Experience with company data, business data, web data acquisition, or data quality initiatives
• Experience with data profiling, entity resolution, record linkage, or data matching systems
• Background contributing to system design discussions or technical architecture decisions
• Experience creating technical documentation or knowledge-sharing resources
• Knowledge of web data structures (HTML/DOM), data extraction, or data collection systems
• Experience designing validation strategies or testing frameworks
• Track record of leading or co-leading cross-functional data projects

This Role Is Not a Fit If:

You're looking to focus primarily on business analytics, building dashboards, creating reports, or analyzing business metrics. While you'll do analysis in this role, the core mission is understanding and improving data systems architecture.

This Role Is a Strong Fit If:

You want to become the expert on how data systems work and grow into leading strategic initiatives. You're excited to build deep technical expertise, contribute informed opinions to design decisions, and progressively take on more ownership as you master the domain. You enjoy solving problems where the answer isn't obvious and seeing your work directly improve product capabilities.

#LI-JH1

#LI-Hybrid

About the Role

ZoomInfo is seeking a Senior Data Systems Analyst to become the expert on our company data pipeline—the system that ingests, processes, and profiles millions of company records that power our customers' go-to-market strategies.

In this role, you'll build deep expertise in how our company data flows from acquisition through profiling and output. You'll read code to understand data transformations and system dependencies, bring informed opinions to design conversations with Engineering and Product, and help shape the evolution of our next-generation data infrastructure. As you build mastery of our systems, you'll increasingly lead strategic data improvement initiatives that require both systems thinking and creative problem-solving.

This isn't about building dashboards or SQL reports. This is about understanding data systems at an architectural level, solving ambiguous data challenges, and ensuring our pipeline infrastructure continuously evolves to meet customer needs and maintain competitive advantage.

You'll work closely with other data analysts during an active infrastructure transition period, and as systems stabilize and your expertise deepens, you'll progressively own more of the pipeline architecture and strategic initiatives. This is a role with significant growth runway for someone who wants to become the go-to technical expert on company data systems.

Who You Are

Systems Thinker with Technical Depth: You understand how data systems work, not just what they produce. You've worked with data pipelines, ETL systems, or data processing infrastructure—maybe you've improved one, debugged one, or owned components of one. You can read code (Python, Java, SQL, or similar) well enough to understand data transformations and trace how data flows through systems.

Opinionated Technical Contributor: You don't just execute—you have informed opinions on how things should work. You can assess technical tradeoffs, evaluate whether a proposed solution is feasible, and contribute meaningfully to design conversations with engineers. You're comfortable saying "here's what I think and why" based on your technical understanding.

Growth-Oriented Problem Solver: You're excited to build deep expertise in a complex domain and grow into leading strategic initiatives. You've tackled ambiguous problems that required figuring things out as you went, and you want to expand your project leadership capabilities in a systems-focused environment.

Analytical and Hands-On: You're equally comfortable writing code to analyze data patterns and manually investigating edge cases to understand what's really happening. You dig into details when needed and know when to zoom out to see the bigger picture.

Clear Communicator: You can explain technical complexity to non-technical audiences. You've worked effectively with Engineering, Product, or cross-functional teams, translating between technical constraints and business needs.

Comfortable with Ambiguity: You thrive in evolving environments where priorities shift and problems aren't always well-defined. You maintain momentum and quality even when the path forward isn't perfectly clear.

What You'll Do

In your first 6-12 months, your primary focus will be building deep expertise in our pipeline architecture and contributing to our infrastructure transition. You'll work alongside other analysts who have context on our systems, learning the architecture while bringing fresh perspectives and technical depth. As you gain mastery and systems stabilize, you'll increasingly own pipeline architecture decisions and lead strategic data improvement initiatives.

Build Deep Pipeline & Systems Expertise

• Master our company data pipeline architecture—how data flows from ingestion through profiling, what transforms are applied at each stage, and how components interconnect
• Read and analyze production code to understand data transformations, trace data lineage, and assess how proposed changes would impact the system
• Develop frameworks for evaluating tradeoffs between technical complexity, implementation effort, and customer impact
• Create clear documentation, system maps, and knowledge resources that capture architecture decisions, dependencies, and design rationale

Contribute to Pipeline Evolution & Infrastructure Improvements

• Participate actively in design conversations with Engineering and Product about our next-generation pipeline, bringing data quality insights, technical feasibility assessments, and informed opinions on architectural decisions
• Help validate pipeline improvements through rigorous testing, impact analysis, and hands-on verification of data quality
• Translate data quality investigations and emerging requirements into system-level improvement opportunities
• Collaborate with team members to determine when problems should be solved at the pipeline/profiler level versus through downstream approaches

Solve Complex, Ambiguous Data Challenges

• Lead or contribute to data improvement initiatives that require both systems thinking and creative problem-solving—such as improving location verification across international markets, integrating new data sources, or solving novel data extraction challenges
• Tackle problems where the solution isn't obvious through a blend of code analysis, manual investigation, cross-functional coordination, and iterative problem-solving
• Build and apply repeatable approaches to testing, validation, and root cause analysis

Build Partnerships & Institutional Knowledge

• Develop strong working relationships with Data Acquisition, Product, Engineering, and fellow data analysts
• Conduct impact analyses and validation studies to ensure proposed changes deliver intended outcomes
• Document your learning, approaches, and insights so knowledge is shared and institutional memory builds across the team
• Serve as a technical resource as you develop expertise, helping bridge immediate data quality needs with long-term pipeline capabilities

What You'll Bring

Required

• Bachelor's degree in Computer Science, Engineering, Mathematics, Statistics, or related quantitative field
• 5+ years of experience in data analytics, data engineering, or related technical roles
• Experience working with data pipelines, ETL systems, or data processing infrastructure—you understand how data moves through systems and what can go wrong
• Ability to read and understand code (Python, Java, SQL, or similar) to analyze data transformations, understand system logic, and assess technical feasibility
• Strong programming skills in Python and SQL for data analysis and manipulation
• Experience solving ambiguous, multi-faceted data problems that required figuring out the approach, not just executing a well-defined analysis
• Demonstrated ability to work effectively with Engineering and/or Product teams, translating between technical implementation and business/customer needs
• Strong analytical skills with ability to investigate complex issues systematically
• Excellent communication skills—able to explain technical concepts clearly to diverse audiences
• Self-directed with strong ownership mentality—you drive your work forward and know when to seek input

Strongly Preferred

• Experience with company data, business data, web data acquisition, or data quality initiatives
• Experience with data profiling, entity resolution, record linkage, or data matching systems
• Background contributing to system design discussions or technical architecture decisions
• Experience creating technical documentation or knowledge-sharing resources
• Knowledge of web data structures (HTML/DOM), data extraction, or data collection systems
• Experience designing validation strategies or testing frameworks
• Track record of leading or co-leading cross-functional data projects

This Role Is Not a Fit If:

You're looking to focus primarily on business analytics, building dashboards, creating reports, or analyzing business metrics. While you'll do analysis in this role, the core mission is understanding and improving data systems architecture.

This Role Is a Strong Fit If:

You want to become the expert on how data systems work and grow into leading strategic initiatives. You're excited to build deep technical expertise, contribute informed opinions to design decisions, and progressively take on more ownership as you master the domain. You enjoy solving problems where the answer isn't obvious and seeing your work directly improve product capabilities.

#LI-JH1

#LI-Hybrid

About the Role

ZoomInfo is seeking a Senior Data Systems Analyst to become the expert on our company data pipeline—the system that ingests, processes, and profiles millions of company records that power our customers' go-to-market strategies.

In this role, you'll build deep expertise in how our company data flows from acquisition through profiling and output. You'll read code to understand data transformations and system dependencies, bring informed opinions to design conversations with Engineering and Product, and help shape the evolution of our next-generation data infrastructure. As you build mastery of our systems, you'll increasingly lead strategic data improvement initiatives that require both systems thinking and creative problem-solving.

This isn't about building dashboards or SQL reports. This is about understanding data systems at an architectural level, solving ambiguous data challenges, and ensuring our pipeline infrastructure continuously evolves to meet customer needs and maintain competitive advantage.

You'll work closely with other data analysts during an active infrastructure transition period, and as systems stabilize and your expertise deepens, you'll progressively own more of the pipeline architecture and strategic initiatives. This is a role with significant growth runway for someone who wants to become the go-to technical expert on company data systems.

Who You Are

Systems Thinker with Technical Depth: You understand how data systems work, not just what they produce. You've worked with data pipelines, ETL systems, or data processing infrastructure—maybe you've improved one, debugged one, or owned components of one. You can read code (Python, Java, SQL, or similar) well enough to understand data transformations and trace how data flows through systems.

Opinionated Technical Contributor: You don't just execute—you have informed opinions on how things should work. You can assess technical tradeoffs, evaluate whether a proposed solution is feasible, and contribute meaningfully to design conversations with engineers. You're comfortable saying "here's what I think and why" based on your technical understanding.

Growth-Oriented Problem Solver: You're excited to build deep expertise in a complex domain and grow into leading strategic initiatives. You've tackled ambiguous problems that required figuring things out as you went, and you want to expand your project leadership capabilities in a systems-focused environment.

Analytical and Hands-On: You're equally comfortable writing code to analyze data patterns and manually investigating edge cases to understand what's really happening. You dig into details when needed and know when to zoom out to see the bigger picture.

Clear Communicator: You can explain technical complexity to non-technical audiences. You've worked effectively with Engineering, Product, or cross-functional teams, translating between technical constraints and business needs.

Comfortable with Ambiguity: You thrive in evolving environments where priorities shift and problems aren't always well-defined. You maintain momentum and quality even when the path forward isn't perfectly clear.

What You'll Do

In your first 6-12 months, your primary focus will be building deep expertise in our pipeline architecture and contributing to our infrastructure transition. You'll work alongside other analysts who have context on our systems, learning the architecture while bringing fresh perspectives and technical depth. As you gain mastery and systems stabilize, you'll increasingly own pipeline architecture decisions and lead strategic data improvement initiatives.

Build Deep Pipeline & Systems Expertise

• Master our company data pipeline architecture—how data flows from ingestion through profiling, what transforms are applied at each stage, and how components interconnect
• Read and analyze production code to understand data transformations, trace data lineage, and assess how proposed changes would impact the system
• Develop frameworks for evaluating tradeoffs between technical complexity, implementation effort, and customer impact
• Create clear documentation, system maps, and knowledge resources that capture architecture decisions, dependencies, and design rationale

Contribute to Pipeline Evolution & Infrastructure Improvements

• Participate actively in design conversations with Engineering and Product about our next-generation pipeline, bringing data quality insights, technical feasibility assessments, and informed opinions on architectural decisions
• Help validate pipeline improvements through rigorous testing, impact analysis, and hands-on verification of data quality
• Translate data quality investigations and emerging requirements into system-level improvement opportunities
• Collaborate with team members to determine when problems should be solved at the pipeline/profiler level versus through downstream approaches

Solve Complex, Ambiguous Data Challenges

• Lead or contribute to data improvement initiatives that require both systems thinking and creative problem-solving—such as improving location verification across international markets, integrating new data sources, or solving novel data extraction challenges
• Tackle problems where the solution isn't obvious through a blend of code analysis, manual investigation, cross-functional coordination, and iterative problem-solving
• Build and apply repeatable approaches to testing, validation, and root cause analysis

Build Partnerships & Institutional Knowledge

• Develop strong working relationships with Data Acquisition, Product, Engineering, and fellow data analysts
• Conduct impact analyses and validation studies to ensure proposed changes deliver intended outcomes
• Document your learning, approaches, and insights so knowledge is shared and institutional memory builds across the team
• Serve as a technical resource as you develop expertise, helping bridge immediate data quality needs with long-term pipeline capabilities

What You'll Bring

Required

• Bachelor's degree in Computer Science, Engineering, Mathematics, Statistics, or related quantitative field
• 5+ years of experience in data analytics, data engineering, or related technical roles
• Experience working with data pipelines, ETL systems, or data processing infrastructure—you understand how data moves through systems and what can go wrong
• Ability to read and understand code (Python, Java, SQL, or similar) to analyze data transformations, understand system logic, and assess technical feasibility
• Strong programming skills in Python and SQL for data analysis and manipulation
• Experience solving ambiguous, multi-faceted data problems that required figuring out the approach, not just executing a well-defined analysis
• Demonstrated ability to work effectively with Engineering and/or Product teams, translating between technical implementation and business/customer needs
• Strong analytical skills with ability to investigate complex issues systematically
• Excellent communication skills—able to explain technical concepts clearly to diverse audiences
• Self-directed with strong ownership mentality—you drive your work forward and know when to seek input

Strongly Preferred

• Experience with company data, business data, web data acquisition, or data quality initiatives
• Experience with data profiling, entity resolution, record linkage, or data matching systems
• Background contributing to system design discussions or technical architecture decisions
• Experience creating technical documentation or knowledge-sharing resources
• Knowledge of web data structures (HTML/DOM), data extraction, or data collection systems
• Experience designing validation strategies or testing frameworks
• Track record of leading or co-leading cross-functional data projects

This Role Is Not a Fit If:

You're looking to focus primarily on business analytics, building dashboards, creating reports, or analyzing business metrics. While you'll do analysis in this role, the core mission is understanding and improving data systems architecture.

This Role Is a Strong Fit If:

You want to become the expert on how data systems work and grow into leading strategic initiatives. You're excited to build deep technical expertise, contribute informed opinions to design decisions, and progressively take on more ownership as you master the domain. You enjoy solving problems where the answer isn't obvious and seeing your work directly improve product capabilities.

#LI-JH1

#LI-Hybrid

The Role

The Director, Brand and Communications will shape and execute Versaterm’s global brand and external communications strategy, strengthening the company’s position as an innovator and trusted partner in public safety technology. This leader will drive a unified market narrative and brand voice that showcases Versaterm’s vision, thought leadership and differentiated value in empowering public safety agencies through modern, connected solutions. 

The role oversees all aspects of external brand and communications, including media relations, analyst relations, executive visibility, brand storytelling, and strategic product and customer narratives. Working cross-functionally with Executive leadership, Product, Sales and People teams, the Director will ensure that Versaterm’s communications reflect its culture of innovation and integrity. 

A key focus will be advancing programs that deepen engagement with employees and partners, reinforce Versaterm’s mission and values, and ensure that communications resonate across audiences. This leader will develop integrated strategies that align brand, communications, and go-to-market priorities to drive market awareness, credibility and growth. This job posting is being used to fill an existing vacancy.

What You'll Do 

Corporate and External Communications

• Lead the development and execution of Versaterm’s communications strategy across media relations, corporate reputation and brand storytelling.
• Drive proactive and reactive media engagement to strengthen Versaterm’s position as an industry leader, including thought leadership, issues management and executive visibility.
• Manage global PR agency partnerships and external communications partners, ensuring consistency of message and excellence in execution.
• Oversee corporate announcements, product launches and strategic narratives that highlight Versaterm’s innovation, customer impact and growth momentum
• Partner with industry analysts, conference organizers and associations to secure earned visibility for Versaterm and its executives.

Executive Communications

• Develop strategic communications for senior leaders, including keynote speeches, op-eds, thought leadership articles and investor presentations.
• Support internal and external presentations that articulate Versaterm’s mission, strategy and performance with clarity and impact.

Content Strategy & Thought Leadership

• Develop and lead a content strategy focused on thought leadership, industry insights and SEO-driven content to increase visibility and authority.
• Oversee the creation of high-quality content, including blogs, articles, reports and executive bylines that position Versaterm as a leader in public safety technology.
• Partner with subject matter experts and leadership to translate complex topics into compelling, accessible narratives.
• Ensure content is optimized for search and aligned to key audience needs, trends, and industry topics.
• Shape communications that connect employees to the company’s vision, values and priorities, building alignment and engagement across teams.

Brand & Creative

• Define and evolve Versaterm’s brand positioning, messaging and voice across all external channels.
• Establish and maintain brand guidelines, ensuring consistency across all communications, campaigns and touchpoints.
• Lead creative direction and oversee the development of visual assets, including digital, social, events and campaign materials.
• Manage internal and external creative resources, including designers, agencies and freelancers.
• Ensure all brand expressions reflect Versaterm’s market positioning and differentiation  

Integrated Strategy & Cross-Functional Collaboration

• Collaborate closely with Product, Sales and People to align messaging and ensure storytelling consistency across all channels.
• Lead crisis and reputation management planning, ensuring readiness and coordinated response across functions.

What You’ll Bring

• Bachelor’s degree in Communications, Public Relations, Marketing or a related field.
• 10-15+ years of experience in corporate communications, public relations or related fields, ideally in public safety or technology, with 5 years leadership experience.
• Proven track record of developing and executing global communications programs that drive visibility and influence.
• Strong media relations expertise, with established relationships across technology, business and industry trade media.
• Experience managing and collaborating with global PR and communications agencies.
• Exceptional storytelling, writing and executive communication skills.
• Ability to translate complex technology and business strategies into compelling, human-centered narratives.
• Strategic mindset with hands-on execution ability; comfortable operating both at a high strategic level and in day-to-day delivery.
• Experience leading internal communications or culture initiatives.

This position requires a security clearance from the Government of Canada. Candidates must be legally authorized to work in Canada and must successfully obtain and maintain a Reliability security clearance. Please note that specific customer contracts may impose additional security verification requirements. Obtaining and maintaining all required security clearances is a condition of employment. For more information on the Government of Canada's security screening process, please visit Public Services and Procurement Canada. 

Versaterm is committed to fair and equitable compensation that is competitive, consistent, and aligned with the value each role contributes to our organization. The starting salary for this position will be dependent upon many factors, such as the successful candidate’s skills, experience, education, training as well as internal equity, market data, and business needs. In addition to base salary and our comprehensive benefits offering, some roles may also be eligible for variable compensation such as incentive plans or discretionary performance bonuses. 

The Role

The Director, Brand and Communications will shape and execute Versaterm’s global brand and external communications strategy, strengthening the company’s position as an innovator and trusted partner in public safety technology. This leader will drive a unified market narrative and brand voice that showcases Versaterm’s vision, thought leadership and differentiated value in empowering public safety agencies through modern, connected solutions. 

The role oversees all aspects of external brand and communications, including media relations, analyst relations, executive visibility, brand storytelling, and strategic product and customer narratives. Working cross-functionally with Executive leadership, Product, Sales and People teams, the Director will ensure that Versaterm’s communications reflect its culture of innovation and integrity. 

A key focus will be advancing programs that deepen engagement with employees and partners, reinforce Versaterm’s mission and values, and ensure that communications resonate across audiences. This leader will develop integrated strategies that align brand, communications, and go-to-market priorities to drive market awareness, credibility and growth. This job posting is being used to fill an existing vacancy.

What You'll Do 

Corporate and External Communications

• Lead the development and execution of Versaterm’s communications strategy across media relations, corporate reputation and brand storytelling.
• Drive proactive and reactive media engagement to strengthen Versaterm’s position as an industry leader, including thought leadership, issues management and executive visibility.
• Manage global PR agency partnerships and external communications partners, ensuring consistency of message and excellence in execution.
• Oversee corporate announcements, product launches and strategic narratives that highlight Versaterm’s innovation, customer impact and growth momentum
• Partner with industry analysts, conference organizers and associations to secure earned visibility for Versaterm and its executives.

Executive Communications

• Develop strategic communications for senior leaders, including keynote speeches, op-eds, thought leadership articles and investor presentations.
• Support internal and external presentations that articulate Versaterm’s mission, strategy and performance with clarity and impact.

Content Strategy & Thought Leadership

• Develop and lead a content strategy focused on thought leadership, industry insights and SEO-driven content to increase visibility and authority.
• Oversee the creation of high-quality content, including blogs, articles, reports and executive bylines that position Versaterm as a leader in public safety technology.
• Partner with subject matter experts and leadership to translate complex topics into compelling, accessible narratives.
• Ensure content is optimized for search and aligned to key audience needs, trends, and industry topics.
• Shape communications that connect employees to the company’s vision, values and priorities, building alignment and engagement across teams.

Brand & Creative

• Define and evolve Versaterm’s brand positioning, messaging and voice across all external channels.
• Establish and maintain brand guidelines, ensuring consistency across all communications, campaigns and touchpoints.
• Lead creative direction and oversee the development of visual assets, including digital, social, events and campaign materials.
• Manage internal and external creative resources, including designers, agencies and freelancers.
• Ensure all brand expressions reflect Versaterm’s market positioning and differentiation  

Integrated Strategy & Cross-Functional Collaboration

• Collaborate closely with Product, Sales and People to align messaging and ensure storytelling consistency across all channels.
• Lead crisis and reputation management planning, ensuring readiness and coordinated response across functions.

What You’ll Bring

• Bachelor’s degree in Communications, Public Relations, Marketing or a related field.
• 10-15+ years of experience in corporate communications, public relations or related fields, ideally in public safety or technology, with 5 years leadership experience.
• Proven track record of developing and executing global communications programs that drive visibility and influence.
• Strong media relations expertise, with established relationships across technology, business and industry trade media.
• Experience managing and collaborating with global PR and communications agencies.
• Exceptional storytelling, writing and executive communication skills.
• Ability to translate complex technology and business strategies into compelling, human-centered narratives.
• Strategic mindset with hands-on execution ability; comfortable operating both at a high strategic level and in day-to-day delivery.
• Experience leading internal communications or culture initiatives.

This position requires a security clearance from the Government of Canada. Candidates must be legally authorized to work in Canada and must successfully obtain and maintain a Reliability security clearance. Please note that specific customer contracts may impose additional security verification requirements. Obtaining and maintaining all required security clearances is a condition of employment. For more information on the Government of Canada's security screening process, please visit Public Services and Procurement Canada. 

Versaterm is committed to fair and equitable compensation that is competitive, consistent, and aligned with the value each role contributes to our organization. The starting salary for this position will be dependent upon many factors, such as the successful candidate’s skills, experience, education, training as well as internal equity, market data, and business needs. In addition to base salary and our comprehensive benefits offering, some roles may also be eligible for variable compensation such as incentive plans or discretionary performance bonuses. 

The Role

The Director, Brand and Communications will shape and execute Versaterm’s global brand and external communications strategy, strengthening the company’s position as an innovator and trusted partner in public safety technology. This leader will drive a unified market narrative and brand voice that showcases Versaterm’s vision, thought leadership and differentiated value in empowering public safety agencies through modern, connected solutions. 

The role oversees all aspects of external brand and communications, including media relations, analyst relations, executive visibility, brand storytelling, and strategic product and customer narratives. Working cross-functionally with Executive leadership, Product, Sales and People teams, the Director will ensure that Versaterm’s communications reflect its culture of innovation and integrity. 

A key focus will be advancing programs that deepen engagement with employees and partners, reinforce Versaterm’s mission and values, and ensure that communications resonate across audiences. This leader will develop integrated strategies that align brand, communications, and go-to-market priorities to drive market awareness, credibility and growth. This job posting is being used to fill an existing vacancy.

What You'll Do 

Corporate and External Communications

• Lead the development and execution of Versaterm’s communications strategy across media relations, corporate reputation and brand storytelling.
• Drive proactive and reactive media engagement to strengthen Versaterm’s position as an industry leader, including thought leadership, issues management and executive visibility.
• Manage global PR agency partnerships and external communications partners, ensuring consistency of message and excellence in execution.
• Oversee corporate announcements, product launches and strategic narratives that highlight Versaterm’s innovation, customer impact and growth momentum
• Partner with industry analysts, conference organizers and associations to secure earned visibility for Versaterm and its executives.

Executive Communications

• Develop strategic communications for senior leaders, including keynote speeches, op-eds, thought leadership articles and investor presentations.
• Support internal and external presentations that articulate Versaterm’s mission, strategy and performance with clarity and impact.

Content Strategy & Thought Leadership

• Develop and lead a content strategy focused on thought leadership, industry insights and SEO-driven content to increase visibility and authority.
• Oversee the creation of high-quality content, including blogs, articles, reports and executive bylines that position Versaterm as a leader in public safety technology.
• Partner with subject matter experts and leadership to translate complex topics into compelling, accessible narratives.
• Ensure content is optimized for search and aligned to key audience needs, trends, and industry topics.
• Shape communications that connect employees to the company’s vision, values and priorities, building alignment and engagement across teams.

Brand & Creative

• Define and evolve Versaterm’s brand positioning, messaging and voice across all external channels.
• Establish and maintain brand guidelines, ensuring consistency across all communications, campaigns and touchpoints.
• Lead creative direction and oversee the development of visual assets, including digital, social, events and campaign materials.
• Manage internal and external creative resources, including designers, agencies and freelancers.
• Ensure all brand expressions reflect Versaterm’s market positioning and differentiation  

Integrated Strategy & Cross-Functional Collaboration

• Collaborate closely with Product, Sales and People to align messaging and ensure storytelling consistency across all channels.
• Lead crisis and reputation management planning, ensuring readiness and coordinated response across functions.

What You’ll Bring

• Bachelor’s degree in Communications, Public Relations, Marketing or a related field.
• 10-15+ years of experience in corporate communications, public relations or related fields, ideally in public safety or technology, with 5 years leadership experience.
• Proven track record of developing and executing global communications programs that drive visibility and influence.
• Strong media relations expertise, with established relationships across technology, business and industry trade media.
• Experience managing and collaborating with global PR and communications agencies.
• Exceptional storytelling, writing and executive communication skills.
• Ability to translate complex technology and business strategies into compelling, human-centered narratives.
• Strategic mindset with hands-on execution ability; comfortable operating both at a high strategic level and in day-to-day delivery.
• Experience leading internal communications or culture initiatives.

This position requires a security clearance from the Government of Canada. Candidates must be legally authorized to work in Canada and must successfully obtain and maintain a Reliability security clearance. Please note that specific customer contracts may impose additional security verification requirements. Obtaining and maintaining all required security clearances is a condition of employment. For more information on the Government of Canada's security screening process, please visit Public Services and Procurement Canada. 

Versaterm is committed to fair and equitable compensation that is competitive, consistent, and aligned with the value each role contributes to our organization. The starting salary for this position will be dependent upon many factors, such as the successful candidate’s skills, experience, education, training as well as internal equity, market data, and business needs. In addition to base salary and our comprehensive benefits offering, some roles may also be eligible for variable compensation such as incentive plans or discretionary performance bonuses. 

The Role

The Director, Brand and Communications will shape and execute Versaterm’s global brand and external communications strategy, strengthening the company’s position as an innovator and trusted partner in public safety technology. This leader will drive a unified market narrative and brand voice that showcases Versaterm’s vision, thought leadership and differentiated value in empowering public safety agencies through modern, connected solutions. 

The role oversees all aspects of external brand and communications, including media relations, analyst relations, executive visibility, brand storytelling, and strategic product and customer narratives. Working cross-functionally with Executive leadership, Product, Sales and People teams, the Director will ensure that Versaterm’s communications reflect its culture of innovation and integrity. 

A key focus will be advancing programs that deepen engagement with employees and partners, reinforce Versaterm’s mission and values, and ensure that communications resonate across audiences. This leader will develop integrated strategies that align brand, communications, and go-to-market priorities to drive market awareness, credibility and growth. This job posting is being used to fill an existing vacancy.

What You'll Do 

Corporate and External Communications

• Lead the development and execution of Versaterm’s communications strategy across media relations, corporate reputation and brand storytelling.
• Drive proactive and reactive media engagement to strengthen Versaterm’s position as an industry leader, including thought leadership, issues management and executive visibility.
• Manage global PR agency partnerships and external communications partners, ensuring consistency of message and excellence in execution.
• Oversee corporate announcements, product launches and strategic narratives that highlight Versaterm’s innovation, customer impact and growth momentum
• Partner with industry analysts, conference organizers and associations to secure earned visibility for Versaterm and its executives.

Executive Communications

• Develop strategic communications for senior leaders, including keynote speeches, op-eds, thought leadership articles and investor presentations.
• Support internal and external presentations that articulate Versaterm’s mission, strategy and performance with clarity and impact.

Content Strategy & Thought Leadership

• Develop and lead a content strategy focused on thought leadership, industry insights and SEO-driven content to increase visibility and authority.
• Oversee the creation of high-quality content, including blogs, articles, reports and executive bylines that position Versaterm as a leader in public safety technology.
• Partner with subject matter experts and leadership to translate complex topics into compelling, accessible narratives.
• Ensure content is optimized for search and aligned to key audience needs, trends, and industry topics.
• Shape communications that connect employees to the company’s vision, values and priorities, building alignment and engagement across teams.

Brand & Creative

• Define and evolve Versaterm’s brand positioning, messaging and voice across all external channels.
• Establish and maintain brand guidelines, ensuring consistency across all communications, campaigns and touchpoints.
• Lead creative direction and oversee the development of visual assets, including digital, social, events and campaign materials.
• Manage internal and external creative resources, including designers, agencies and freelancers.
• Ensure all brand expressions reflect Versaterm’s market positioning and differentiation  

Integrated Strategy & Cross-Functional Collaboration

• Collaborate closely with Product, Sales and People to align messaging and ensure storytelling consistency across all channels.
• Lead crisis and reputation management planning, ensuring readiness and coordinated response across functions.

What You’ll Bring

• Bachelor’s degree in Communications, Public Relations, Marketing or a related field.
• 10-15+ years of experience in corporate communications, public relations or related fields, ideally in public safety or technology, with 5 years leadership experience.
• Proven track record of developing and executing global communications programs that drive visibility and influence.
• Strong media relations expertise, with established relationships across technology, business and industry trade media.
• Experience managing and collaborating with global PR and communications agencies.
• Exceptional storytelling, writing and executive communication skills.
• Ability to translate complex technology and business strategies into compelling, human-centered narratives.
• Strategic mindset with hands-on execution ability; comfortable operating both at a high strategic level and in day-to-day delivery.
• Experience leading internal communications or culture initiatives.

Due to the nature of our work with public safety agencies, this position requires compliance with the FBI's Criminal Justice Information Services (CJIS) Security Policy. Candidates must successfully pass a comprehensive, fingerprint-based background check. Please note that specific customer contracts may impose additional security verification requirements. Obtaining and maintaining all required security clearances is a condition of employment. For more information on CJIS security requirements, please visit the FBI's CJIS Security Policy Resource Center.

Versaterm is committed to fair and equitable compensation that is competitive, consistent, and aligned with the value each role contributes to our organization. The starting salary for this position will be dependent upon many factors, such as the successful candidate’s skills, experience, education, training as well as internal equity, market data, and business needs. In addition to base salary and our comprehensive benefits offering, some roles may also be eligible for variable compensation such as incentive plans or discretionary performance bonuses. 

About Us

AfterShip, a Great Place to Work Certified company, is transforming the global eCommerce landscape. Founded in 2012, AfterShip is a post-purchase SaaS company on a mission to build the world’s leading automation platform for ecommerce merchants.

AfterShip unifies shipping & labels, order tracking, AI predictive delivery, and returns management into one system - giving merchants a single place to manage and automate everything that happens after checkout. By centralizing these workflows, AfterShip enables merchants to reduce customer support inquiries, deliver a more reliable and engaging customer experiences, and unlock incremental revenue at every post-purchase touchpoint.

AfterShip integrates seamlessly with ecommerce platforms including Shopify and TikTok Shop, and connects with more than 1,200 carriers worldwide. Today, over 20,000 businesses - including Samsung, Gymshark, Vivino, Harry’s, Mous, and Rakuten - rely on AfterShip to turn every post-purchase moment into an opportunity to build trust, reduce costs, and drive repeat purchases.

Built for a global market from day one, AfterShip operates with an engineering-driven, internationally distributed team. The company employs more than 450 people across 8 offices, spanning North America, Europe, and Asia, and representing over 20 cities worldwide.

Your Mission: 

We’re looking for a Senior Marketing Data Analyst to turn complex data into actionable growth strategies. This role goes beyond reporting. It’s about understanding customer behaviour, optimizing marketing spend, and improving performance across channels.

You will act as the analytical engine of the marketing team, translating data into insights that drive decision-making. You’ll optimize campaign performance, improve customer acquisition cost (CAC), and maximize lifetime value (LTV), while owning the source of truth for marketing performance.

You’ll work cross-functionally to drive impact across the business:

• Product Marketing Manager (PMM): Partner closely to assess product-market fit, analyze feature adoption, evaluate pricing, and measure go-to-market performance
• Marketing (Brand, Content, Social): Quantify top-of-funnel impact and connect brand efforts to conversion outcomes
• Sales/CRM: Support lead scoring and retention optimization
• Finance: Align marketing spend with revenue performance and LTV 

You’ll report to the Data Analyst Manager and be part of the Data Engineering pod. This role may require collaboration across global teams outside of standard working hours 2-3 times per week.

What You’ll Do: 

• Brand & Content Attribution: Work with the Marketing Team to build frameworks that measure the halo effect of brand campaigns and content marketing on organic growth and direct traffic.
• Funnel Optimization: Analyze the end-to-end customer journey—from the first touchpoint seen by the Marketing team to the final conversion event tracked by Product—to identify and fix leakage points.
• Audience Segmentation: Develop sophisticated customer segments based on behavioral data to help PMMs and Creative teams tailor their messaging for higher resonance.
• GTM & Launch Analytics: Partner with Product Marketing to define KPIs for new feature launches and track post-launch adoption rates to refine target personas.
• Data Infrastructure: Lead the initial setup and optimization of our marketing data warehouse. You will partner with engineering to ensure data from various sources (Ads, CRM, Product) is flowing, transformed, and ready for analysis.
• Holistic Reporting: Maintain a centralized "Marketing Source of Truth" dashboard that balances performance marketing (CAC/ROAS) with brand health and product engagement metrics.

Who We're Looking For:

• Experience: 7+ years in marketing analytics, growth analytics, or data science (preferably in a B2B SaaS or high-growth B2C environment).
• Toolbox: Proficiency in visualization tools (Tableau), web analytics platforms (GA4, Heap, or Amplitude), CRM system (HubSpot) and SQL.
• Statistical Foundation: A solid grasp of statistical concepts (regression, $p$-values, confidence intervals) and how they apply to marketing spend.
• The Entrepreneurial Builder: You thrive in "zero-to-one" environments. You aren’t looking for a perfectly polished data stack; you’re excited by the opportunity to roll up your sleeves, architect the data warehouse from the ground up, and define the metrics that will govern our future.
• A "High-Agency" Operator: When you see a gap in our data or a flaw in our tracking, you don’t wait for a ticket to be assigned. You own the solution. You are comfortable navigating ambiguity and can pivot quickly as our business scales. 
• The Full-Stack Thinker: You possess the rare ability to switch between "Builder Mode" (setting up pipelines, ETLs, and data schemas) and "Insight Mode" (advising PMMs on GTM strategy). You understand that great analysis is only possible on a foundation of clean, reliable data.
• Language Skills: Fluency in English (required), fluency in Mandarin a plus

At AfterShip, we know great talent doesn’t always fit every requirement. If you’re passionate about our mission and believe you can make an impact, we encourage you to apply.

Why You Should Join Us: 

• Great Place to Work Certified: We’ve been recognized for our inclusive, values-driven culture that celebrates diversity and collaboration.
• Innovative & Inclusive Culture: Started by our software engineer-turned-CEO, AfterShip is built on curiosity, creativity, and collaboration. We’re a passionate, global team of problem solvers who put egos aside to innovate together. We take immense pride in fostering a culture that’s inclusive, which has allowed us to surround ourselves with the industry's most talented professionals.
• Ambitious Mission with Real Impact: Join us in transforming eCommerce by making buying and selling easier for everyone. It’s one of the most dynamic spaces in tech, with limitless opportunities to innovate and grow.
• Thrive & Grow: There’s no ceiling to what you can achieve or learn here. We’re committed to empowering your career while advancing together as a company.
• Flexible Work Setup: We’re a remote-first team, meaning by default that employees work from home or on a hybrid-flexible basis in our hub locations (i.e., Toronto, Austin, Barcelona). You’re empowered to choose a work setup that works best for you and your team. With flexible hours depending on your time zone, you’ll be able to have a schedule that fits your working style and the requirements of your role.

Perks:

• Competitive compensation
• Remote-first work setups
• Healthcare coverage offered from day 1
• Retirement plans including company match
• Unlimited PTO
• Annual learning & wellness benefit
• Monthly book perk
• Career progression & professional development
• In-office lunch and commuter benefits for those located in our hub locations

Salary range for this role: CAD $141,000 - $165,000

We are an equal opportunity employer and provide accommodations upon request throughout the recruitment process, in accordance with local legislation. Please let us know if you require any support, and we’ll work with you to meet your needs.

We believe in hiring right over hiring fast. While timelines may vary, we’re looking to fill this role as soon as possible. 

Our hiring process uses AI to help with initial resume screening and to support interview note-taking. These tools help our team stay organized and fair, but all hiring decisions are made by people.

This job posting is for a new position. 

Associate, Research & Delivery 

Role Summary:

Associates will learn to utilize a wide range of research tools, including Exiger’s industry-leading AI-software, DDIQ, to gather risk and compliance intelligence on individual and company research subjects. Associates will then analyze the data and develop a narrative report, receiving feedback and ongoing training from colleagues with subject matter expertise.

This is a full-time, fully remotely-assigned opportunity.

Please submit your resume to be considered for our Associate, Research & Delivery role!

What You'll Do:

• Create and determine contents of reports using a combination of web-based compliance tools, open-source resources, client-provided information, and Exiger’s case management system.
• Write clear, concise, and thoroughly researched reports for clients using a variety of public records, databases, and other web-based sources and tools.
• Utilize judgement and best practices to complete research, writing, and editing of cases of different products, scopes, jurisdictions, and complexity.
• Determine and escalate identified risk factors to case manager.
• Successfully manage case lifecycle, personal workload, and pipeline.
• Communicate effectively with others both verbally and in writing.
• Collaborate and work within a multi-national team to achieve desired outcomes.

What You Need:

• Strong analytical and research skills. 
• Solid communication (written and verbal) and organizational skills.
• Ability to deliver high quality work in a fast-paced, high volume environment with strict deadlines.
• Team player with high level of initiative and a proactive approach to work.
• Ability to work effectively in a team as well as independently; takes ownership of tasks and follows up to ensure that they are successfully brought to completion.
• Ability to utilize technology to solve problems.

Professional Experience Required

• 1-2 years of professional experience.
• Proficient written and verbal English/Portuguese language skills.
• Strong commitment to continuous improvement and learning, with an openness to receiving feedback and training.
• Keen interest in the compliance, risk management, and financial services sectors as well as regulations, supply chain, and current events. 

Why You’ll Love Working at Exiger:

• Discretionary Time Off for all employees, with no maximum limits on time off
• Industry leading health, vision, and dental benefits
• Competitive compensation package
• 16 weeks of fully paid parental leave
• Flexible, hybrid approach to working from home and in the office where applicable
• Focus on wellness and employee health through stipends and dedicated wellness programming
• Purposeful career development programs with reimbursement provided for educational certifications

#LI-Hybrid

This posting is for a newly created role; artificial intelligence tools may be used to support candidate screening and evaluation; the expected base salary range for this position is 45,000 – 60,000 CAD annually, depending on qualifications.

Location: Toronto, Vancouver

Work Environment: Hybrid 

Associate, Research & Delivery 

Associates will learn to utilize a wide range of research tools, including Exiger’s industry-leading AI-software, DDIQ, to gather risk and compliance intelligence on individual and company research subjects. Associates will then analyze the data and develop a narrative report, receiving feedback and ongoing training from colleagues with subject matter expertise.

What You'll Do:

• Create and determine contents of reports using a combination of web-based compliance tools, open-source resources, client-provided information, and Exiger’s case management system.
• Write clear, concise, and thoroughly researched reports for clients using a variety of public records, databases, and other web-based sources and tools.
• Utilize judgement and best practices to complete research, writing, and editing of cases of different products, scopes, jurisdictions, and complexity.
• Determine and escalate identified risk factors to case manager.
• Successfully manage case lifecycle, personal workload, and pipeline.
• Communicate effectively with others both verbally and in writing.
• Collaborate and work within a multi-national team to achieve desired outcomes.

What You'll Need:

• Strong analytical and research skills. 
• Solid communication (written and verbal) and organizational skills.
• Ability to deliver high quality work in a fast-paced, high volume environment with strict deadlines.
• Team player with high level of initiative and a proactive approach to work.
• Ability to work effectively in a team as well as independently; takes ownership of tasks and follows up to ensure that they are successfully brought to completion.
• Ability to utilize technology to solve problems.

Professional Experience Required:

• 1-2 years of professional experience.
• Proficient written and verbal English/Spanish language skills are preferred
• Strong commitment to continuous improvement and learning, with an openness to receiving feedback and training.
• Keen interest in the compliance, risk management, and financial services sectors as well as regulations, supply chain, and current events. 

#LI-Hybrid

Each of us cares about someone who will need medicines. That’s why our vision is to repeatedly beat the odds to deliver breakthrough medicines to patients that need them. We pursue truth and scientific rigour and have the courage to work at the edge of the unknown.

We are looking for a highly skilled, hands-on Senior QC Microbiology Analyst to provide deep technical mentorship in the day-to-day QC laboratory operations, with a primary focus on Microbiology. You will provide a strong in-lab presence and lead troubleshooting expertise across microbial methods, EM programs, utilities monitoring, and contamination investigations.

How you might spend your days

• Leading Microbiology operations, including bioburden, endotoxin, microbial ID, growth promotion, EM sampling, water testing, and trending
• Troubleshooting microbiological assays, contamination events, and EM deviations, ensuring timely and compliant resolution
• Providing daily in-lab mentorship to the QC team, fostering strong technique, aseptic practices, and microbiological best practices
• Ensuring microbiology labs and adjacent QC spaces remain inspection-ready, including GMP housekeeping and equipment readiness
• Coordinating stability pulls, sample preparation, testing, and data tracking across QC programs
• Overseeing sample receipt, chain-of-custody, aliquoting, storage conditions, and distribution workflows
• Supporting routine sampling, testing, and trending of Utilities (WFI, clean steam, compressed gases) with appropriate documentation
• Reviewing micro data packages, protocols, reports, and testing documentation for accuracy and adherence to ALCOA++ principles

We'd love to hear from you if

• You bring deep, hands-on Microbiology experience in a regulated (GMP) QC environment, and are confident in leading microbial methods, EM programs, utilities monitoring, and contamination troubleshooting
• You have experience mentoring or leading team members working within microbiology labs or cleanroom/controlled environments
• You have 8+ years of hands-on QC microbiology experience in a GMP setting, in addition to a Bachelor’s degree in Microbiology or a related life sciences field
• You communicate clearly, collaborate well, and maintain calm, structured decision-making under pressure
• You demonstrate strong ownership, accountability, and a solutions-focused mindset when supporting analysts or resolving micro-related issues
• You are organized, detail-oriented, and committed to inspection readiness and data integrity
• You thrive in an environment requiring in-lab leadership, cross-functional coordination, and prioritization of operational needs

What we offer

AbCellera’s hiring range for this role is CAD $88,000 to $110,000 annually, commensurate with your education and job-related knowledge, skills, and experience. In addition to base salary, we offer equity, annual bonus dependent on team and company performance, and a 6% (non-match) RRSP contribution. 

You will have a CAD $1,500 annual Active Lifestyle Allowance, annual vacation, professional development opportunities, and comprehensive health benefits. Scientific and technical mentorship is a priority. And you’ll find a strong sense of community and connections across AbCellera through our work, clubs, and socials.

About AbCellera

Creating medicines is the most important work we can do.

We are a clinical-stage biotechnology company focused on discovering and developing antibody-based medicines in the areas of endocrinology, women’s health, immunology, and oncology. We have built a platform for advancing antibody drug programs from target to clinic, and we are using it to build our internal pipeline.

Today, our pipeline includes two drug candidates in clinical development, two preclinical development candidates (DCs) in Investigational New Drug (IND)-enabling activities, and more than 20 active discovery programs across multiple modalities and indications.

We believe that when tenacious people share a vision and work together, they can truly have a positive impact. That’s why we hire for character and intelligence, not just for CVs or experience. 

We look for people with drive and energy. People we trust. People who need to know their days are being well spent. That their work really matters. In the end, our success will be measured by the impact of our medicines.

To apply

Please submit your application through our website and refer to Job ID 23334 in your cover letter. We receive a large volume of applications and are only able to contact those who are selected for an interview. All communication from our Talent Discovery team will come from an @abcellera.com email address.

As Tipalti continues to dominate the global finance automation space, we are seeking a visionary Director of KYC and Compliance Onboarding. This is a pivotal leadership role designed to transform our compliance operations from a defensive function into a strategic engine for global growth.

Reporting to the VP of Customer Onboarding, you will lead the evolution of our onboarding architecture to support our next phase of hyper-growth. You are a customer-centric leader who believes that rigorous compliance and a frictionless user experience are not mutually exclusive. Your mission is to build a "best-in-class" KYC process that is recognized by our customers and partners as the most seamless in the fintech industry.

Responsibilities

• Strategic Vision & Roadmap: Own the vision for Tipalti’s KYC/KYB future. You will design a "painless" onboarding journey that eliminates traditional compliance bottlenecks while maintaining ironclad regulatory integrity.
• Operational Standardization: Drive absolute consistency across our global team of KYC analysts. You will design and enforce a Global Standard Operating Procedure (SOP) that ensures uniform decision-making, quality, and speed, regardless of the analyst’s location.
• Customer-Centric Compliance: Champion the customer at every stage of the compliance lifecycle. You will constantly iterate on the "Customer Journey" to reduce friction, simplify documentation requests, and improve transparency.
• Cross-Departmental Collaboration: Act as a high-impact partner to Sales, Onboarding Management, Product, and Legal. You will bridge the gap between commercial urgency and regulatory requirements, ensuring all teams are aligned on a unified "Go-Live" strategy.
• Tech Strategy & Execution: Lead the evaluation, selection, and high-velocity implementation of advanced RegTech tools (Id verification, Registries, Data sources, risk-scoring engine etc). You will move beyond "tools as a service" to "tools as a solution," ensuring deep integration into our existing ecosystems.
• AI & Automation Leadership: Spearhead the transition to an "Always-On" monitoring environment. Use AI to automate identity verification and business entity checks, significantly reducing "Time-to-Green" for our customers.
• Quality Assurance Framework: Implement a robust QA and feedback loop to identify variances in analyst performance and drive continuous improvement through training and process refinement.
• Performance Analytics: Establish executive-level KPIs focusing on onboarding velocity, customer satisfaction (CSAT) during compliance, and automated pass rates.

Requirements

• Customer-First Mindset: A proven track record of designing compliance processes with the end-user in mind. You don't just "enforce" policy; you solve for the customer experience.
• Process Engineering Mastery: Exceptional ability to take complex, fragmented workflows and turn them into scalable, standardized global processes.
• Visionary Leadership: The ability to articulate a clear "North Star" for what modern, automated KYC should look like in a multi-billion dollar fintech.
• Exceptional Execution: 12+ years in Compliance or FinCrime, with a demonstrable history of successfully deploying large-scale technical solutions and third-party integrations (like Trulioo, Alloy, etc.).
• Technology & Innovation: Demonstrated experience implementing automation tools to enhance and drive customer experience. Must possess a Technology-first/AI-first mindset when approaching compliance and KYC workflows.
• Cross-Functional Influence: The ability to navigate complex internal organizations, gaining buy-in from Sales and Operations to drive compliance initiatives forward.
• Global Regulatory Mastery: Deep knowledge of international AML/KYC standards (US, UK, EU, etc.).
• Certifications: CAMS or CFE certification is desired.

Why Join Us?

• Lead the Industry: You will be at the forefront of the "Resilience Era" of compliance, building systems that stop mistakes before they happen.
• Scale Fearlessly: We are a late-stage, well-funded powerhouse where your work directly impacts our ability to onboard enterprise-grade clients.
• Impact: At Tipalti, compliance is the department that makes "yes" possible for our customers globally.

The anticipated base pay rate for this position is 161,500-231,000 USD annually. 

Bonus: Target bonus is 15% of base salary. Bonus entitlement is based on a combination of organizational results, individual performance, and relative contribution, as assessed by Tipalti in its sole discretion, to be formalized and communicated to you following your start date.

Expected Total Compensation: 185,725 - 265,650 USD annually (includes base salary plus target bonus).

The compensation information, above, reflects our reasonable expectation for this role based on several factors, including current market conditions. Final compensation will be determined through individual assessment of experience, skills, qualifications, and other job-relevant factors. Actual offers may vary within or, only in exceptional circumstances, outside the stated range based on the candidate's unique qualifications and our comprehensive evaluation process. We are committed to equitable compensation practices in compliance with applicable employment laws.

As Tipalti continues to dominate the global finance automation space, we are seeking a visionary Director of KYC and Compliance Onboarding. This is a pivotal leadership role designed to transform our compliance operations from a defensive function into a strategic engine for global growth.

Reporting to the VP of Customer Onboarding, you will lead the evolution of our onboarding architecture to support our next phase of hyper-growth. You are a customer-centric leader who believes that rigorous compliance and a frictionless user experience are not mutually exclusive. Your mission is to build a "best-in-class" KYC process that is recognized by our customers and partners as the most seamless in the fintech industry.

Responsibilities

• Strategic Vision & Roadmap: Own the vision for Tipalti’s KYC/KYB future. You will design a "painless" onboarding journey that eliminates traditional compliance bottlenecks while maintaining ironclad regulatory integrity.
• Operational Standardization: Drive absolute consistency across our global team of KYC analysts. You will design and enforce a Global Standard Operating Procedure (SOP) that ensures uniform decision-making, quality, and speed, regardless of the analyst’s location.
• Customer-Centric Compliance: Champion the customer at every stage of the compliance lifecycle. You will constantly iterate on the "Customer Journey" to reduce friction, simplify documentation requests, and improve transparency.
• Cross-Departmental Collaboration: Act as a high-impact partner to Sales, Onboarding Management, Product, and Legal. You will bridge the gap between commercial urgency and regulatory requirements, ensuring all teams are aligned on a unified "Go-Live" strategy.
• Tech Strategy & Execution: Lead the evaluation, selection, and high-velocity implementation of advanced RegTech tools (Id verification, Registries, Data sources, risk-scoring engine etc). You will move beyond "tools as a service" to "tools as a solution," ensuring deep integration into our existing ecosystems.
• AI & Automation Leadership: Spearhead the transition to an "Always-On" monitoring environment. Use AI to automate identity verification and business entity checks, significantly reducing "Time-to-Green" for our customers.
• Quality Assurance Framework: Implement a robust QA and feedback loop to identify variances in analyst performance and drive continuous improvement through training and process refinement.
• Performance Analytics: Establish executive-level KPIs focusing on onboarding velocity, customer satisfaction (CSAT) during compliance, and automated pass rates.

Requirements

• Customer-First Mindset: A proven track record of designing compliance processes with the end-user in mind. You don't just "enforce" policy; you solve for the customer experience.
• Process Engineering Mastery: Exceptional ability to take complex, fragmented workflows and turn them into scalable, standardized global processes.
• Visionary Leadership: The ability to articulate a clear "North Star" for what modern, automated KYC should look like in a multi-billion dollar fintech.
• Exceptional Execution: 12+ years in Compliance or FinCrime, with a demonstrable history of successfully deploying large-scale technical solutions and third-party integrations (like Trulioo, Alloy, etc.).
• Technology & Innovation: Demonstrated experience implementing automation tools to enhance and drive customer experience. Must possess a Technology-first/AI-first mindset when approaching compliance and KYC workflows.
• Cross-Functional Influence: The ability to navigate complex internal organizations, gaining buy-in from Sales and Operations to drive compliance initiatives forward.
• Global Regulatory Mastery: Deep knowledge of international AML/KYC standards (US, UK, EU, etc.).
• Certifications: CAMS or CFE certification is desired.

Why Join Us?

• Lead the Industry: You will be at the forefront of the "Resilience Era" of compliance, building systems that stop mistakes before they happen.
• Scale Fearlessly: We are a late-stage, well-funded powerhouse where your work directly impacts our ability to onboard enterprise-grade clients.
• Impact: At Tipalti, compliance is the department that makes "yes" possible for our customers globally.

Base Salary Range: $138,600 - $198,000 CAD annually.

Bonus: Target bonus is 15% of base salary. Bonus entitlement is based on a combination of organizational results, individual performance, and relative contribution, as assessed by Tipalti in its sole discretion, to be formalized and communicated to you following your start date.

Expected Total Compensation: $156,400 - $227,700 CAD annually (includes base salary plus target bonus).

The compensation information, above, reflects our reasonable expectation for this role based on several factors, including current market conditions. Final compensation will be determined through individual assessment of experience, skills, qualifications, and other job-relevant factors. Actual offers may vary within or, only in exceptional circumstances, outside the stated range based on the candidate's unique qualifications and our comprehensive evaluation process. We are committed to equitable compensation practices in compliance with applicable employment laws

As Tipalti continues to dominate the global finance automation space, we are seeking a visionary Director of KYC and Compliance Onboarding. This is a pivotal leadership role designed to transform our compliance operations from a defensive function into a strategic engine for global growth.

Reporting to the VP of Customer Onboarding, you will lead the evolution of our onboarding architecture to support our next phase of hyper-growth. You are a customer-centric leader who believes that rigorous compliance and a frictionless user experience are not mutually exclusive. Your mission is to build a "best-in-class" KYC process that is recognized by our customers and partners as the most seamless in the fintech industry.

Responsibilities

• Strategic Vision & Roadmap: Own the vision for Tipalti’s KYC/KYB future. You will design a "painless" onboarding journey that eliminates traditional compliance bottlenecks while maintaining ironclad regulatory integrity.
• Operational Standardization: Drive absolute consistency across our global team of KYC analysts. You will design and enforce a Global Standard Operating Procedure (SOP) that ensures uniform decision-making, quality, and speed, regardless of the analyst’s location.
• Customer-Centric Compliance: Champion the customer at every stage of the compliance lifecycle. You will constantly iterate on the "Customer Journey" to reduce friction, simplify documentation requests, and improve transparency.
• Cross-Departmental Collaboration: Act as a high-impact partner to Sales, Onboarding Management, Product, and Legal. You will bridge the gap between commercial urgency and regulatory requirements, ensuring all teams are aligned on a unified "Go-Live" strategy.
• Tech Strategy & Execution: Lead the evaluation, selection, and high-velocity implementation of advanced RegTech tools (Id verification, Registries, Data sources, risk-scoring engine etc). You will move beyond "tools as a service" to "tools as a solution," ensuring deep integration into our existing ecosystems.
• AI & Automation Leadership: Spearhead the transition to an "Always-On" monitoring environment. Use AI to automate identity verification and business entity checks, significantly reducing "Time-to-Green" for our customers.
• Quality Assurance Framework: Implement a robust QA and feedback loop to identify variances in analyst performance and drive continuous improvement through training and process refinement.
• Performance Analytics: Establish executive-level KPIs focusing on onboarding velocity, customer satisfaction (CSAT) during compliance, and automated pass rates.

Requirements

• Customer-First Mindset: A proven track record of designing compliance processes with the end-user in mind. You don't just "enforce" policy; you solve for the customer experience.
• Process Engineering Mastery: Exceptional ability to take complex, fragmented workflows and turn them into scalable, standardized global processes.
• Visionary Leadership: The ability to articulate a clear "North Star" for what modern, automated KYC should look like in a multi-billion dollar fintech.
• Exceptional Execution: 12+ years in Compliance or FinCrime, with a demonstrable history of successfully deploying large-scale technical solutions and third-party integrations (like Trulioo, Alloy, etc.).
• Technology & Innovation: Demonstrated experience implementing automation tools to enhance and drive customer experience. Must possess a Technology-first/AI-first mindset when approaching compliance and KYC workflows.
• Cross-Functional Influence: The ability to navigate complex internal organizations, gaining buy-in from Sales and Operations to drive compliance initiatives forward.
• Global Regulatory Mastery: Deep knowledge of international AML/KYC standards (US, UK, EU, etc.).
• Certifications: CAMS or CFE certification is desired.

Why Join Us?

• Lead the Industry: You will be at the forefront of the "Resilience Era" of compliance, building systems that stop mistakes before they happen.
• Scale Fearlessly: We are a late-stage, well-funded powerhouse where your work directly impacts our ability to onboard enterprise-grade clients.
• Impact: At Tipalti, compliance is the department that makes "yes" possible for our customers globally.

Base Salary Range: $138,600 - $198,000 CAD annually.

Bonus: Target bonus is 15% of base salary. Bonus entitlement is based on a combination of organizational results, individual performance, and relative contribution, as assessed by Tipalti in its sole discretion, to be formalized and communicated to you following your start date.

Expected Total Compensation: $156,400 - $227,700 CAD annually (includes base salary plus target bonus).

The compensation information, above, reflects our reasonable expectation for this role based on several factors, including current market conditions. Final compensation will be determined through individual assessment of experience, skills, qualifications, and other job-relevant factors. Actual offers may vary within or, only in exceptional circumstances, outside the stated range based on the candidate's unique qualifications and our comprehensive evaluation process. We are committed to equitable compensation practices in compliance with applicable employment laws

As Tipalti continues to dominate the global finance automation space, we are seeking a visionary Director of KYC and Compliance Onboarding. This is a pivotal leadership role designed to transform our compliance operations from a defensive function into a strategic engine for global growth.

Reporting to the VP of Customer Onboarding, you will lead the evolution of our onboarding architecture to support our next phase of hyper-growth. You are a customer-centric leader who believes that rigorous compliance and a frictionless user experience are not mutually exclusive. Your mission is to build a "best-in-class" KYC process that is recognized by our customers and partners as the most seamless in the fintech industry.

Responsibilities

• Strategic Vision & Roadmap: Own the vision for Tipalti’s KYC/KYB future. You will design a "painless" onboarding journey that eliminates traditional compliance bottlenecks while maintaining ironclad regulatory integrity.
• Operational Standardization: Drive absolute consistency across our global team of KYC analysts. You will design and enforce a Global Standard Operating Procedure (SOP) that ensures uniform decision-making, quality, and speed, regardless of the analyst’s location.
• Customer-Centric Compliance: Champion the customer at every stage of the compliance lifecycle. You will constantly iterate on the "Customer Journey" to reduce friction, simplify documentation requests, and improve transparency.
• Cross-Departmental Collaboration: Act as a high-impact partner to Sales, Onboarding Management, Product, and Legal. You will bridge the gap between commercial urgency and regulatory requirements, ensuring all teams are aligned on a unified "Go-Live" strategy.
• Tech Strategy & Execution: Lead the evaluation, selection, and high-velocity implementation of advanced RegTech tools (Id verification, Registries, Data sources, risk-scoring engine etc). You will move beyond "tools as a service" to "tools as a solution," ensuring deep integration into our existing ecosystems.
• AI & Automation Leadership: Spearhead the transition to an "Always-On" monitoring environment. Use AI to automate identity verification and business entity checks, significantly reducing "Time-to-Green" for our customers.
• Quality Assurance Framework: Implement a robust QA and feedback loop to identify variances in analyst performance and drive continuous improvement through training and process refinement.
• Performance Analytics: Establish executive-level KPIs focusing on onboarding velocity, customer satisfaction (CSAT) during compliance, and automated pass rates.

Requirements

• Customer-First Mindset: A proven track record of designing compliance processes with the end-user in mind. You don't just "enforce" policy; you solve for the customer experience.
• Process Engineering Mastery: Exceptional ability to take complex, fragmented workflows and turn them into scalable, standardized global processes.
• Visionary Leadership: The ability to articulate a clear "North Star" for what modern, automated KYC should look like in a multi-billion dollar fintech.
• Exceptional Execution: 12+ years in Compliance or FinCrime, with a demonstrable history of successfully deploying large-scale technical solutions and third-party integrations (like Trulioo, Alloy, etc.).
• Technology & Innovation: Demonstrated experience implementing automation tools to enhance and drive customer experience. Must possess a Technology-first/AI-first mindset when approaching compliance and KYC workflows.
• Cross-Functional Influence: The ability to navigate complex internal organizations, gaining buy-in from Sales and Operations to drive compliance initiatives forward.
• Global Regulatory Mastery: Deep knowledge of international AML/KYC standards (US, UK, EU, etc.).
• Certifications: CAMS or CFE certification is desired.

Why Join Us?

• Lead the Industry: You will be at the forefront of the "Resilience Era" of compliance, building systems that stop mistakes before they happen.
• Scale Fearlessly: We are a late-stage, well-funded powerhouse where your work directly impacts our ability to onboard enterprise-grade clients.
• Impact: At Tipalti, compliance is the department that makes "yes" possible for our customers globally.

The anticipated base pay rate for this position is 147,000-210,000 USD annually. 

Associate, Research & Delivery 

Role Summary:

Associates will learn to utilize a wide range of research tools, including Exiger’s industry-leading AI-software, DDIQ, to gather risk and compliance intelligence on individual and company research subjects. Associates will then analyze the data and develop a narrative report, receiving feedback and ongoing training from colleagues with subject matter expertise.

Please submit your resume to be considered for our Associate, Research & Delivery role!

What You'll Do:

• Create and determine contents of reports using a combination of web-based compliance tools, open-source resources, client-provided information, and Exiger’s case management system.
• Write clear, concise, and thoroughly researched reports for clients using a variety of public records, databases, and other web-based sources and tools.
• Utilize judgement and best practices to complete research, writing, and editing of cases of different products, scopes, jurisdictions, and complexity.
• Determine and escalate identified risk factors to case manager.
• Successfully manage case lifecycle, personal workload, and pipeline.
• Communicate effectively with others both verbally and in writing.
• Collaborate and work within a multi-national team to achieve desired outcomes.

What You Need:

• Strong analytical and research skills. 
• Solid communication (written and verbal) and organizational skills.
• Ability to deliver high quality work in a fast-paced, high volume environment with strict deadlines.
• Team player with high level of initiative and a proactive approach to work.
• Ability to work effectively in a team as well as independently; takes ownership of tasks and follows up to ensure that they are successfully brought to completion.
• Ability to utilize technology to solve problems.

Professional Experience Required:

• 1-2 years of professional experience.
• Proficient written and verbal English/Mandarin and other Chinese language skills.
• Strong commitment to continuous improvement and learning, with an openness to receiving feedback and training.
• Keen interest in the compliance, risk management, and financial services sectors as well as regulations, supply chain, and current events. 
  
  #LI-Hybrid

This posting is for a newly created role; artificial intelligence tools may be used to support candidate screening and evaluation; the expected base salary range for this position is 45,000 – 60,000 CAD annually, depending on qualifications.

LayerZero

The Future is Omnichain.

Founded in 2021, LayerZero’s vision is to create a community of cross-chain developers, building dApps that are no longer constrained by individual blockchain capabilities. With LayerZero's simple, generic messaging protocol, builders will develop cross-chain dApps designed to unify the power of individual blockchains.

We are funded by the best investors in the world including:

a16z, Sequoia, PayPal, Binance Ventures, Coinbase Ventures, Uniswap Labs, Circle Ventures, Delphi Digital, and many more.

ABOUT THE ROLE

As we continue to grow at LayerZero, we're faced with an exciting set of challenges: more data, more developers, more teams, more projects, and more opportunities for innovation. To tackle these problems head-on, we're expanding our data team with a dedicated Data Analyst.

As a Data Analyst at LayerZero, you'll be at the forefront of shaping a rich data foundation for a company that's making a real impact in the web3 space. You'll work closely with teams and leaders to uncover insights, drive decision-making, and fuel our next-generation products and services.

WHAT YOU'LL DO

As a key member of the data team at LayerZero, you'll be diving headfirst into the world of crypto data - exploring on-chain wallets and contracts, block and transaction data, insights from in-house systems, and third-party intelligence. Your mission will be to combine these diverse datasets into rich, actionable data products for a broad group of stakeholders.

• Leveraging and expanding our ever-growing Kimball dimensional model.
• Writing SQL to create and expand insights in our in-house reporting solutions.
• Collaborating with stakeholders across the organization to conduct ad-hoc explorations and analytics - from engineering questions to help understand production issues to product insights that illuminate the broader crypto landscape.
• Be a key owner of data quality, building out insights that serve the data team itself to help guide our data efforts towards cleaner and richer data.
• Compose pipelines by writing SQL code to clean, combine, refine, and aggregate data into the insights the organization needs.
• Collaborating on new datasets to ingest into our Snowflake data warehouse, working closely with data engineers on your team.
• Not afraid of pushing code that supports tens of billions of dollars in daily transaction volume.

WHO YOU ARE

We are looking for someone with previous data analyst experience. Likely with a bachelor's degree in Computer Science, Statistics, Mathematics, Physics or related field, but we also consider and highly value equivalent practical experience.

Required

• Strong SQL knowledge and experience
• Proven track record in data modeling, statistics, and analytics
• Experience working with a broad range of stakeholders
• Strong convictions weakly held.
• You enjoy working in a fast-paced start-up environment, where you'll need to take initiative and solve problems independently.
• You understand the importance of data quality through incremental data development.

Nice to have

• Experience with general programming, we use Python and Go on the data stack
• Experience with Snowflake
• Experience building DAG based data pipelines
• Experience with streaming real-time data pipelines
• Previous experience with blockchain technologies, smart contracts, and decentralized finance
• Experience with Kimball dimensional modeling
• Working on a mid-to-large scale data stacks

Equal Opportunity Employer

LayerZero Labs is committed to fostering a diverse and inclusive workplace. LayerZero Labs is an equal opportunity employer and does not discriminate on the basis of race, national origin, religion, gender, gender identity, sexual orientation, marital status, protected veteran status, disability, age, or any other legally protected status.

General Application - We want to hear from you!!

Not seeing a role that matches your exact experience? We still want to connect!

Whether you're a seasoned data scientist, an up-and-coming analyst, a tech-savvy project manager, or passionate about enabling people behind the scenes in HR, marketing, or operations—ProCogia is always looking for smart, driven, and collaborative individuals to join our growing team.

Who You Might Be

• A curious problem-solver who thrives in fast-paced, dynamic environments
• A team player who values diversity, equity, and inclusion
• Someone with a background in:
• Data Science, Engineering, or Analytics
• Project or Program Management
• Software Development
• Consulting or Client Success
• HR, Operations, or Marketing

If you're passionate about data, people, and innovation—we want to hear your story.

Please note: While you may not hear from us right away, we truly value every application. We’ll keep your information on file and reach out if and when there’s a role that matches your skills and experience. Thank you for considering a future with ProCogia!