Federato is on a mission to defend the right to efficient, equitable insurance for all. We enable insurers to provide affordable coverage to people and organizations facing the issues of today - the climate crisis, cyber-attacks, social inflation, etc. Our vision is understood and well funded by those behind Salesforce, Veeva, Zoom, Box, etc.

Federato’s AI/ML-driven platform leverages deep reinforcement learning to help insurance companies optimize the portfolio of risks they insure, allowing them to continue to provide fair and equitable pricing in difficult-to-price areas. Our category-defining ‘RiskOps’ solution drives better underwriting decisions by operationalizing underutilized data investments and surfacing real-time risk and portfolio insights. We focus on putting insurance underwriters back in the driver’s seat, helping them meet their goals while providing an important service to society.

What you'll be doing: 

• Project Planning & Execution: Lead the planning, execution, and delivery of customer-facing projects, ensuring all milestones and deadlines are met.
• Stakeholder Coordination: Work closely with internal teams, including product management, software development, QA, and operations, to ensure alignment on project goals, timelines, and deliverables.
• Documentation & Reporting: Maintain accurate project documentation, including schedules, scope, and project progress reports, and provide regular status updates to stakeholders.
• Risk Management: Proactively identify and manage risks, providing mitigation plans to ensure successful project delivery.
• Quality Assurance & Testing: Ensure that all deliverables meet the required quality standards and customer expectations by working closely with the QA team during the development lifecycle.
• Support Request Processing & Analysis: Manage and analyze customer support requests related to software delivery, identifying trends and potential issues, and ensuring timely resolution by coordinating with the appropriate teams.
• User Training & Office Hours: Lead user training sessions and conduct office hours to ensure customers are equipped to use the software effectively. Provide ongoing support during and after training to address any questions or challenges.
• Customer Usage Tracking & Improvement: Monitor customer usage of the software to identify adoption gaps or underutilized features. Proactively work with customers to improve software usage and drive greater value from the solution.

Who we hope you are: 

• 7-10 Years of experience in P&C or Specialty insurance, specifically underwriting, operations, product, process required 
• Experience in customer success, customer service or other client-facing, relationship management roles, or experience as a project manager in software delivery or IT project management.
• Strong understanding of software development methodologies (Agile, Scrum, Waterfall, etc.).
• Excellent communication and interpersonal skills, with the ability to manage relationships with both internal teams and customers.
• Ability to manage multiple projects simultaneously, while ensuring quality and timely delivery.
• Solid experience in risk management, issue resolution, and stakeholder management.
• Knowledge of project management tools (e.g., Jira, MS Project, Asana) and software development lifecycles.
• A customer-centric mindset with a focus on delivering exceptional results.
• PMP, Scrum Master, or similar certifications are a plus

Our base compensation amount for this role is targeted to $160,000-$180,000. Final offer amounts are determined by multiple factors, including candidate location, experience, and expertise, and may vary from the amounts listed above. Total compensation package does include stock options, benefits and additional perks. 

ABOUT THE ROLE

Under the guidance of an engineering manager or field service manager, act as a team design application engineer and regular field implementation. As a fully competent engineer the primary goal of the Electrical Design Engineer is to apply sound and diversified knowledge of engineering principles and practices in broad areas of assignments in related fields and to develop broad multi-task, electrical substation experience to effectively manage medium to large sized EPC projects. 

Some of the responsibilities you can expect include the following: 

• Independently make decisions regarding engineering problems and methods.
• Utilizing intuition and innovation independently solve design problems.
• Instill a professional image with all dealings with Equisales clients, as well as interpersonal relationships with team members. Provide encouragement, insight, mentoring and challenge to team members under your supervision.
• Utilizing advanced techniques, precepts and practices of the engineering field and related sciences and disciplines, independently carry out engineering assignments based on the International Electrical Codes (IEC) as well as American National Standards Institute (ANSI).
• Coordinate QA/QC design reviews as well as final sign-off of documents issued for procurement and construction.
• Perform detailed electrical design and system studies for medium to extra high voltage substation facilities and power systems including load flow studies; short circuit studies; protective relay coordination and protection studies and other specialized analysis associated with power system engineering, including but not limited to, AC/DC loading calculations and battery/charger sizing.
• Develop the one-line diagrams, AC/DC control schematics, wiring drawings, and cable schedules.
• Develop control building along with relaying and metering specifications.
• Travel to job site required.

ABOUT YOU

• BSEE or BSCE with minimum 5 years’ experience, or an M .S. degree in engineering with sufficient experience required for advancement as determined by management, or a combination of applicable education and experience as determined by management; professional registration or expectation of achieving professional registration within a specified time period.
• While performing the duties of this position the employee is frequently required to sit for long periods of time; occasionally lift a maximum of 20 pounds; specific vision abilities required by this job include close vision, color vision, ability to adjust focus.
• Occasional travel.
• FLSA STATUS: Exempt.

ABOUT THE WORK ENVIRONMENT

This role is remote with travel to our various Data Center locations. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

*We are only accepting candidates outside of the US* Please only apply if you reside outside of the US* Priority for those who live in Brazil, Colombia, Mexico, and Peru.

The Channel Manager – Social is responsible for delivering high-quality paid social activation across assigned clients. This role owns day-to-day execution, optimization, and performance management across social platforms, ensuring campaigns align to approved media plans, enterprise standards, and evolving channel best practices.  

Channel Managers operate as hands-on execution leaders and trusted client partners, translating strategy into precise social activation. They work under the guidance of the Channel Director – Social and support the development of Social Coordinators.  

What You’ll Do  

Social Execution & Performance Ownership 

• Execute and optimize paid social campaigns across platforms and formats 
• Own in-platform setup, including audiences, bidding, pacing, creative rotation, and measurement alignment 
• Monitor performance and adjust investment based on efficiency and effectiveness goals 
• Ensure activation adheres to enterprise standards, brand safety, and data quality requirements 
• Support adoption of new features, formats, and automation workflows 
• Lead complex and HVC paid social campaigns, acting as the paid social extension for client teams 

Client & Strategy Partnership 

• Partner with Client Strategy to ensure social activation mirrors approved plans 
• Translate performance data and creative insights into optimization recommendations 
• Participate in client conversations as an execution authority 
• Surface risks, opportunities, and platform changes proactively 
• Lead client paid social conversations, serving as the primary subject matter expert and strategic authority on social platforms, activation, and performance 

 Channel Collaboration & Capability Building 

• Support Social Channel Managers and Coordinators through task guidance and QA 
• Contribute to documentation, testing efforts, and evolving activation standards 
• Collaborate with Analytics to support learning and optimization 
• Responsible for mentoring and supporting assigned channel managers and coordinators in their channel growth 
• Champion knowledge sharing across the paid social team, proactively distributing platform updates, best practices, test learnings, and performance insights to drive collective expertise and consistency 

What You Bring

• Bachelor’s degree in marketing, advertising, business administration, or a related field is preferred 
• 5+ years of experience in paid social or performance media activation 
• Hands-on experience across major social platforms 
• Strong analytical and problem-solving skills 
• Experience presenting performance insights and creative learnings to clients 
• Ability to mentor and support junior team members 

Job Title: Vice President, Customer Care & Contact Center Shared Services

Location: Remote 

Position Summary

The Vice President, Customer Care & Contact Center Shared Services will lead customer servicing operations for Personal Lines and Life & Retirement while overseeing the centralized capabilities that support both Customer Care and Claims operations. This role blends operational excellence with enterprise transformation, ensuring strong service performance today while building a modern, insight-driven contact center for the future.

The VP will be responsible for contact center operations as well as shared services including Quality Assurance, Workforce Management, Contact Center Technology, Analytics & Insights, Vendor Management, and Operational Modernization. This leader will partner across the organization to deliver exceptional customer experiences while improving efficiency, scalability, and operational discipline.

Key Responsibilities

Customer Care Operations (Policy Servicing)

• Lead end-to-end servicing contact center operations across voice and digital channels.
• Drive performance across key service metrics including service level, abandon rate, average handle time (AHT), first contact resolution (FCR), quality assurance (QA), customer satisfaction (CSAT), net promoter score (NPS), complaint management, and regulatory compliance.
• Foster a strong coaching culture and build frontline leadership capability.
• Drive demand management initiatives to reduce avoidable contacts.
• Partner cross-functionally with Underwriting, Billing, Claims, Distribution, and Product teams to resolve systemic service issues.

Contact Center Shared Services (Customer Care & Claims)

Quality Assurance & Performance Management

• Lead the enterprise QA framework including calibration standards and coaching effectiveness.
• Integrate speech and text analytics to generate actionable insights.
• Ensure governance, compliance, and performance transparency. 

Workforce Management (WFM)

• Oversee forecasting, capacity planning, scheduling, and intraday operations management.
• Manage shrinkage controls and scenario planning.
• Establish a unified workforce management model across internal and outsourced operations. 

Telephony & Contact Center Technology

• Provide operational ownership for contact center platforms including routing, IVR, call recording, and knowledge management tools.
• Partner with IT to define technology roadmaps, integrations, and platform modernization initiatives.
• Simplify and rationalize fragmented or legacy tooling. 

Analytics & Insights

• Establish enterprise dashboards and KPI governance.
• Lead Voice of the Customer (VOC) programs, root-cause analysis, and identification of contact demand drivers.
• Translate insights into operational, training, and digital improvements. 

Vendor Management

• Govern business process outsourcing (BPO) relationships, service level agreements (SLAs), and contract performance.
• Ensure consistent performance management across internal and partner operations. 

Modernization & Automation

• Lead the contact center transformation roadmap, including self-service capabilities, workflow automation, AI-assisted servicing, and digital enablement.
• Develop business cases and oversee ROI realization for modernization initiatives.
• Balance automation with regulatory compliance and customer trust considerations.

Customer Experience Strategy & Governance (Enterprise)

• Own the enterprise Customer Experience function, establishing a cohesive customer-centric strategy aligned with corporate objectives.
• Lead the development and improvement of end-to-end customer journeys across service, claims, and digital touchpoints.
• Establish and govern Voice of the Customer programs, leveraging customer feedback, analytics, and operational insights to drive improvements.
• Define and monitor enterprise CX metrics including NPS, CSAT, Customer Effort Score, and journey-level performance indicators.
• Partner with leaders across operations, claims, marketing, digital, and HR to embed customer-centric behaviors, processes, and performance management across the organization.
• Lead enterprise initiatives that strengthen customer-centric culture and improve brand perception and loyalty. 

Qualifications

Required

• 12+ years of leadership experience in large-scale contact center or customer operations.
• Experience leading Quality Assurance, Workforce Management, and contact center technology governance functions.
• Proven experience managing multi-site and/or outsourced contact center operations.
• Strong analytics orientation with a KPI-driven operating discipline.
• Demonstrated success leading operational transformation initiatives at scale. 
• Bachelor’s degree or equivalent experience.

Preferred

• Personal Lines Property & Casualty insurance or regulated financial services experience.
• Experience integrating customer care and claims support operating models.
• Experience leading contact center platform modernization or technology migrations.

Leadership Profile

• Operational leader who can both run the business and transform it.
• Highly accountable with strong performance orientation.
• Data-driven decision maker.
• Effective cross-functional influencer and collaborator.
• Builds strong frontline leadership and organizational bench strength.
• Customer-focused while maintaining cost discipline and regulatory awareness.

Salary Range: $150,000 - $210,000 (with bonus eligibility)

We are looking for a Senior Engineer to join us. You would be working with our distributed team of engineers on new products, core protocols, or client projects. The position is remote-first, but we hope to get some face time in the form of company retreats.

Job duties include, but are not limited to:

• Researching and understanding complex protocols
• Designing, implementing, and documenting distributed systems
• Developing protocols or protocol-driven applications in Rust
• Designing and developing testing and quality assurance processes
• Communicating with clients or open source communities

Must-have skills and qualifications:

• Experience in systems programming
• Experience in leading small teams
• Ability to design interoperable software architectures
• At least 5+ years of experience in collaborative software development
• At least 3 years of hands-on Rust experience
• Full proficiency in English

Good-to-haves:

• Experience with domain-specific languages
• Cryptography & infosec knowledge

As an Underwriter at Splitero, you will make risk assessment decisions on applications for our Home Equity Investment (HEI) product, a modern alternative to traditional financing with no income requirements or monthly payments. In this pivotal role, you will analyze risk factors against our underwriting guidelines, policies, and procedures, and partner closely with our Processing team and homeowners to bring files to closing with clarity and purpose.

About the Job

• Own your pipeline from initial review through final approval, maintaining a consistent daily review cadence and meeting quality standards measured through regular QA review of your files.
• Identify the right conditions for each file: purposeful, proportionate, and defensible, and communicate the reasoning clearly to processors and homeowners.
• Ensure title to the property is free of restrictions, leases, liens, and other encumbrances, and identify the specific conditions needed to cure any title issues.
• Conduct thorough appraisal reviews, identifying value concerns, property condition flags, and comparables that may affect the investment decision.
• Review and analyze loan modifications to assess their impact on lien position, product features, and eligibility.
• Review trust documentation to confirm vesting, trustee authority, and compliance with Splitero guidelines.
• Monitor and approve that all conditions are met prior to funding.

The salary range for this position is $90,000 - $110,000 per year. Within the range, individual pay is determined by job-related skills, experience, and relevant education or training.

About You

• 3+ years of experience underwriting residential real estate or home equity products.
• Deep experience reviewing and analyzing credit reports, property title reports, appraisal reports, mortgage statements, deeds of trust, and recorded instruments such as loan modification agreements and UCC filings.
• Strong title curative knowledge: you understand what specific conditions are needed to resolve liens, encumbrances, and title exceptions, and you can explain the why clearly.
• Strong appraisal review skills, including the ability to identify value concerns, property condition issues, and unsupported comparables.
• Solid understanding of loan modifications, including their impact on lien position, product features, and how they factor into the underwriting decision.
• Trust review experience is a significant plus, with familiarity with trust vesting, trustee authority, and the documentation needed to confirm homeowner eligibility.
• A calibrated, purposeful approach to conditioning: you ask what each condition is curing, condition with precision, and can provide your reasoning to processors and sales in plain language.
• A collaborative communicator who sees processors and homeowners as partners and gives context with every condition, not just a list.
• A creative problem solver who approaches complex files with curiosity and finds ways to get homeowners across the finish line.
• Experience with loan processing systems or robust CRM systems such as Salesforce.
• Incredible attention to detail, ensuring accuracy and thoroughness in every aspect of your work.
• The ability to work efficiently and independently on your pipeline.
• Availability to work until 6pm PST strongly preferred
• Adaptability: Embraces change with resilience and positivity.
• Team Oriented: Prioritizes collaboration, inclusivity, and teammate support.

About Us

Millions of homeowners in today’s economy are sitting on substantial home equity they are unable to access due to rising interest rates and strict qualification requirements of traditional lenders. That means millions of homeowners can’t convert their hard-earned equity into cash to pay off debt, start a home renovation, or pad their retirement to better their lives.

Splitero co-founders Michael Gifford and David Zvaifler witnessed the problem firsthand throughout their real estate careers. They set out to create a win-win product that could help those homeowners access their home equity but not make monthly payments like traditional financing options. And thus, Splitero was born.

As part of our team, you will join our quest to revolutionize the real estate industry while helping families in need. We offer a suite of benefits designed to help you thrive in all areas of life.

• Fully Remote Team - Our remote-first culture allows us to hire the best people, regardless of location.
• OneTeam Culture - We foster a culture of transparency, innovation, and inclusivity, where every voice is heard and every team member is valued. We believe in celebrating our successes, doing the right thing, and helping each other so we grow as a team and as individuals.
• Generous Resources - We want to ensure you are set up to do your best work. In addition to a solid tech stack, and access to any WeWork location, you will receive a monthly cell and internet stipend.
• Premium Healthcare - We offer comprehensive healthcare plans for you and your family, which employees are eligible for on their first day.
• Flexible PTO and Parental Leave - We offer a generous PTO and encourage employees to take time off to recharge. We're proud to offer a parental leave policy that allows you to welcome your new addition without worry.

We are a workforce composed of individuals with diverse backgrounds, abilities, minds, and identities. In keeping with our commitment to inclusion, we will ensure that people with disabilities are provided reasonable accommodations. If reasonable accommodations are required when applying, interviewing, or performing the essential functions of this position, please contact People Operations, at peopleops@splitero.com.

At Qohash, we’re building a foundational pillar of Canada’s digital sovereignty. As AI adoption accelerates and data becomes a strategic national asset, we believe security must scale differently, without moving or copying data.

We seek bold, mission-driven individuals energized by meaningful impact, not incremental change. You thrive in high-stakes, fast-moving environments where policy, technology, and global expansion converge. You take ownership, embrace constructive conflict, and act with accountability even when the path isn’t fully defined.

We value people who combine technical depth with strategic clarity, leaders who pursue excellence, show resilience under pressure, and collaborate across disciplines to protect the world’s most sensitive data.

If you’re motivated to help build a sovereign, globally respected technology champion, read on:

Company culture is at our core

Our 5 core values are more than just words; they are a way of life for us. We know that companies with a strong culture and a higher purpose perform better in the long run.

Do our values speak to you?

• Pursuit of excellence - Data security companies that aren’t constantly improving every aspect of what they mean by ‘excellent’ shouldn’t exist.
• Resilience - Security is a marathon without a finish line. Our customers and employees must have the support they need.
• Mission focus - We are here to protect the world’s most sensitive data and create a safer digital future for all.
• Accountability - Trust is earned through actions, not blame or wishful thinking. Fulfill promises and take responsibility for mistakes.
• Embracing conflict - To reach consensus and problem-solve quickly, it’s important to communicate honestly and courageously.
  
  

Who you are

We are seeking a candidate who brings strong accountability to their work and thrives in a stakeholder-driven environment. You have exceptional attention to detail, superior organizational skills, and a deep curiosity for Quality and Automation. You are proactive, analytical, and excited about leveraging your experience to support a fast-moving and growing organization. This role is ideal for someone seeking to deepen their Quality and Automation expertise within a tech-driven startup environment.

You are a proactive QA Automation Lead who thrives in complex and non-standard environments. You own QA strategy, defining testing approaches and evolving automation frameworks without compromising reliability. You approach challenges with curiosity and precision, leveraging AI, automation, and a collaborative mindset to deliver impact at scale.

You embrace change in a fast-paced startup environment, stay calm under pressure, and bring a high level of organization and problem-solving to the table. You advocate for excellence in quality and understand that resilience in product quality is critical to maintaining customer trust.

What you will do

• Own the design and evolution of automated testing frameworks ensuring product reliability.
• Define and implement end-to-end, API, and local application testing strategies.
• Own test environment setup and maintenance.
• Lead defect identification, prevention, and resolution efforts.
• Collaborate with Engineering and DevOps to improve CI/CD through automation and performance testing.
• Identify gaps, propose solutions, and lead improvements to QA processes across the organization.
• Proactively communicate risks related to tools, technology, or testing processes as they arise.
  
  

What your resume shows

Must Haves

• A strong alignment with our core values (preference for those with genuine start-up, high growth, ser A, B, C or high velocity company experience)
• Reside in Quebec or Ontario
• 7+ years of QA experience across manual and automated testing
• 5+ years of experience with automated testing frameworks (e.g. Playwright, Selenium, Cypress)
• Demonstrated ability to adapt testing strategies when system constraints change (e.g., no UI, limited observability), and to propose viable alternative validation methods
• Solid programming knowledge (e.g., JavaScript, Bash) and willingness to expand these skills
• Proven ability to design and maintain test automation frameworks
• Strong communication with technical and non-technical stakeholders
• A proactive, continuous-learning mindset
• Bachelor’s or Master’s degree in Computer Science, Engineering, or equivalent professional experience

Nice to Haves

• Experience with browser-based and non-UI/system-level testing tools (e.g., Playwright, Cypress, Selenium, custom test harnesses, CLI-driven tests, API test frameworks)
• Strong experience testing headless local applications, background services, or agents (e.g., daemons, system services, sensors), including API-, CLI-, log-, or event-driven validation approaches
• Experience in a cybersecurity environment

What’s in it for you?

• Competitive salary range.
• Enjoy up to six weeks of paid time off annually, because we value your work-life balance.
• Comprehensive health benefits, including:
• Life insurance
• Short- and long-term disability
• Paramedical and telemedicine services
• Health Spending Account (HSA)
  
  

Qohash is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, colour, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by applicable law. A working proficiency in English is required for this position based on the company’s operational requirements. Only those candidates selected for interview will be contacted.

Responsibilities

• Strategic Partner to the Founders: Drive clarity around priorities, synthesize inputs, and ensure high-quality decision-making across product, trading, and GTM.
• Program & Project Leadership: Own mission-critical projects end-to-end — from scoping and planning to execution and measurement.
• Cross-functional Alignment: Facilitate communication and coordination between engineering, trading, operations, BD, and external partners.
• Operational Excellence: Build lightweight systems and processes to improve execution velocity without creating unnecessary bureaucracy.
• Market & Competitive Insights: Help pressure-test strategy, analyze data, and produce synthesis for internal and external stakeholders.
• Special Projects: Lead or support high-leverage founder initiatives — token programs, BD partnerships, infra improvements, trading operations workflows, investor materials, etc.
• Talent Support: Partner with leadership on evaluating, coordinating, and onboarding key hires across the company.
• Communications: Draft strategic communications, including briefs, updates, presentations, and partner-facing documents.

Qualifications

• 4–8+ years of experience in high-performance environments (crypto, trading, IB, PE, VC, consulting, or fast-growth technology companies).
• Demonstrated ability to take ownership of complex, ambiguous workstreams and deliver measurable outcomes.
• Strong analytical rigor: financial modeling, problem-structuring, competitive analysis, or operational modeling experience is a plus.
• Excellent written and verbal communication skills; able to simplify complexity and present with clarity.
• Proven ability to operate in fast-moving, resource-constrained environments with shifting priorities.
• High EQ, sound judgment, and the ability to build trust with technical and commercial stakeholders.
• Comfortable working across time zones with a global, distributed team.

Why Join Decibel

• Direct exposure to the founders and core decision-making processes.
• Opportunity to influence strategy, operations, and execution at a company building the future of on-chain derivatives markets.
• High ownership, high impact role with a wide surface area across trading, engineering, and GTM.
• Lean, fast-moving culture with minimal bureaucracy and meaningful autonomy.

SUMMARY:

The Product Delivery Coordinator is responsible for supporting a Product Delivery Manager in all aspects of the deployment of the Zoom & Polycom Phone product to a Financial Institution Retail Branches nationwide.  The role is largely administrative, involving the tracking of project deliverables including the status of the deliverables, manipulating spreadsheets, uploading spreadsheets, performing quality-assurance (data integrity checks) against data sets, and providing metrics and reporting.  The Product Delivery Coordinator will be provided work instruction by the Financial Institutions Product Delivery Manager.

PRIMARY DUTIES:

• Track project deliverables related to the implementation of Zoom phone at each branch
• Update the status of deliverables in a centralized repository
• Manipulate spreadsheets, including those used as data input for Zoom implementations
• Uploading spreadsheets and submit webforms into a centralized repository
• Participate in various project meetings and as necessary, assist Product Delivery Manager by recording meeting minutes
• Quality-assure data sets to ensure accuracy / data integrity
• Providing routine metrics and reporting on Zoom

COMPETENCIES: 

• Strong focus on accuracy and attention to detail 
• Strong knowledge of MS Office suite
• Excellent communication skills (verbal and written)
• Proficient time management skills; sense of urgency
• Ability to track a project through its lifecycle to successful deployment
• Ability to work in a fast paced environment and industry that is continually changing
• Ability to work flexible hours and available afterhours/weekends if required to meet project completion dates 

REQUIRED EDUCATION & EXPERIENCE: 

• 2-4 years’ experience as a technology Project Coordinator
• 8-10 years’ experience using PC in business environment including MS Office

PREFERRED EDUCATION & EXPERIENCE:

• Exposure to technology in the financial industry is a plus
• Exposure to Monday.com is a plus

QUALIFICATIONS:   

• To perform the job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed above are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The Channel Manager – Social is responsible for delivering high-quality paid social activation across assigned clients. This role owns day-to-day execution, optimization, and performance management across social platforms, ensuring campaigns align to approved media plans, enterprise standards, and evolving channel best practices.  

Channel Managers operate as hands-on execution leaders and trusted client partners, translating strategy into precise social activation. They work under the guidance of the Channel Director – Social and support the development of Social Coordinators.  

What You’ll Do  

Social Execution & Performance Ownership 

• Execute and optimize paid social campaigns across platforms and formats 
• Own in-platform setup, including audiences, bidding, pacing, creative rotation, and measurement alignment 
• Monitor performance and adjust investment based on efficiency and effectiveness goals 
• Ensure activation adheres to enterprise standards, brand safety, and data quality requirements 
• Support adoption of new features, formats, and automation workflows 
• Lead complex and HVC paid social campaigns, acting as the paid social extension for client teams 

Client & Strategy Partnership 

• Partner with Client Strategy to ensure social activation mirrors approved plans 
• Translate performance data and creative insights into optimization recommendations 
• Participate in client conversations as an execution authority 
• Surface risks, opportunities, and platform changes proactively 
• Lead client paid social conversations, serving as the primary subject matter expert and strategic authority on social platforms, activation, and performance 

 Channel Collaboration & Capability Building 

• Support Social Channel Managers and Coordinators through task guidance and QA 
• Contribute to documentation, testing efforts, and evolving activation standards 
• Collaborate with Analytics to support learning and optimization 
• Responsible for mentoring and supporting assigned channel managers and coordinators in their channel growth 
• Champion knowledge sharing across the paid social team, proactively distributing platform updates, best practices, test learnings, and performance insights to drive collective expertise and consistency 

What You Bring

• Bachelor’s degree in marketing, advertising, business administration, or a related field is preferred 
• 5+ years of experience in paid social or performance media activation 
• Hands-on experience across major social platforms 
• Strong analytical and problem-solving skills 
• Experience presenting performance insights and creative learnings to clients 
• Ability to mentor and support junior team members 

#usremote

Why Join Selkirk Sport?

• Lead brand design for the #1 brand in pickleball—an industry on the rise.
• Work on high-impact projects seen by millions.
• Collaborate with a fast-moving, innovative brand design team.
• Enjoy a high-energy work environment where your ideas shape the future of the sport.
• Competitive salary, benefits, and opportunities for growth.

ABOUT THE ROLE

We are looking for a Senior Product Designer (UI/UX-focused) to join our Product Design team at RootstockLabs.

This is a product-first role. We are looking for someone who can own the end-to-end product design process, deeply understand user problems, and translate them into intuitive, scalable solutions across web and mobile. The role requires a strong emphasis on UX thinking and high-quality UI execution. Both are equally important.

You will collaborate closely with Product, Engineering, and Marketing to design user-centered experiences and contribute to the evolution of our design system.

While the primary focus of this role is product design, experience with illustration and motion design is a strong plus. The ability to enhance product experiences with custom visuals, storytelling, or motion/video assets will significantly increase your impact.

KEY RESPONSIBILITIES

• Own the end-to-end product design process from problem definition to final delivery
• Identify and validate user pain points through research, prototyping, and testing
• Translate product and business requirements into clear, intuitive design solutions
• Design high-quality user experiences across web and mobile
• Create and deliver pixel-perfect UI with strong attention to detail (layout, typography, hierarchy)
• Build, maintain, and evolve a scalable design system
• Design and produce print materials (e.g., brochures, event assets) as needed to support business and marketing initiatives
• Collaborate closely with Product Managers, Engineers, and Marketing teams
• Ensure consistency across all product and brand touchpoints
• Conduct design QA and iterate based on feedback and performance

WHAT YOU BRING

• 7+ years of experience in product design (UX/UI)
• Strong experience designing end-to-end product experiences (not just visuals)
• Proven expertise in UX thinking, flows, and problem-solving
• High level of UI craft and visual execution
• Strong experience working with and scaling design systems
• Ability to work hands-on while thinking strategically
• Experience collaborating with engineering and product teams
• Ability to work autonomously in a remote, cross-timezone environment
• Fluent English (spoken and written)

NICE TO HAVE

• Experience in Web3, crypto
• Experience with motion design, including video creation (not only micro-interactions)
• Experience with illustration or custom visual assets creation
• Basic understanding of front-end development
• Experience working in fast-paced startup environments

ROOTIES BENEFITS

At RootstockLabs, we don’t just offer a job, we offer a community. Here’s what you can expect when you join us:

• Competitive compensation package and unique benefits designed to support your growth and well-being.
• 100% Remote Work from Europe / South America, with access to global CoWorking spaces.
• Work-Life Balance: Up to 35 vacation days, 30 sick days and parental leave
• Continuous Learning: Access to training programs, language courses, and learning sponsorship annually.
• Unique Projects: Work with cutting-edge blockchain technology in a global, diverse team.
• Monthly Allowance for Contractors to support your connectivity and well-being.

ABOUT ROOTSTOCKLABS  

RootstockLabs builds Bitcoin-secured DeFi infrastructure that enables companies and financial institutions to offer borrowing, lending, investment, and payment solutions at global scale.

• Market: Companies, financial institutions, and their customers
• Product: Bitcoin-secured DeFi financial products
• Distribution: B2B2C through regulated financial institutions

We operate at the intersection of crypto infrastructure and institutional finance, enabling compliant, scalable access to decentralized financial services powered by Bitcoin.

Why Join Selkirk Sport?

• Lead brand design for the #1 brand in pickleball—an industry on the rise.
• Work on high-impact projects seen by millions.
• Collaborate with a fast-moving, innovative brand design team.
• Enjoy a high-energy work environment where your ideas shape the future of the sport.
• Competitive salary, benefits, and opportunities for growth.

Senior Software Engineer: Front-End

About the role 

We are seeking someone to lead, architect and develop features for our Risk Cloud platform. This role requires a deep understanding of business and engineering goals, and the ability to work collaboratively with team members to achieve them. The ideal candidate will inspire and exemplify cross-functional collaboration, working closely with product managers, designers, engineers, and QA professionals. They will advocate for and implement modern best practices in engineering, including a testing-first mindset, frequent releases, and iterative development with small feedback loops. Additionally, effective communication and the ability to produce clear documentation for features and processes are essential for this position.

How you'll spend your time:

• Develop / Utilize Angular, Typescript, and other leading Front-End tools to build a market leading product.
• Quality / Write tests and review code to facilitate an efficient dev cycle and prevent the occurrence of bugs.
• Collaborate / Work closely with cross-functional team members using Agile methodologies to iterate on feature work.
• Optimize / Help improve our front-end application for speed, reliability, and scalability.

What we use:

• Frontend: TypeScript, Angular, Webpack, Sass
• Backend: Spring Boot, Java, Kotlin, Go
• Data: Neo4j, Redis, RabbitMQ, PostgreSQL
• Test: JUnit, Karma, Jasmine, Spectator, Cypress
• Infrastructure: AWS, Terraform, Kubernetes, Docker, Ansible
• Work: GitLab, Slack, Jira, Confluence, G Suite

We get excited about you if you have:

• Significant (6+ years) of professional experience in software engineering or a Bachelor's in Computer Science or a related field (we value outcomes over number of years)
• Desire to grow as a leader, architect, and coder within an engineering atmosphere that moves quickly and strives to raise the bar.
• Understanding of best practices and competency in one or more modern languages (it doesn't have to be a language that is part of our stack).
• Strong expertise developing web applications with modern Front-End frameworks.
• Desire for an autonomous environment that enables you to do your best work.

How you’ll Raise the Bar:

• The tools, languages, and frameworks powering our platform align with your work history.

• While a Front-End expert, you thrive working across the full software stack.
• You’ve worked to bolster or optimize E2E systems.

The anticipated base salary range for the role is $125,000 - $165,000 per year + variable + equity + benefits. Actual salaries may vary and will be based on factors, such as the candidate's qualifications, skills, competencies, and proficiency for the role. Internal candidates who have current pay within or above the hiring range are still encouraged to apply if interested.

LogicGate’s Hybrid Workplace

Our hybrid workplace allows for flexibility aligned to role responsibilities and exceptional customer delivery. Location requirements for this role can be found above. 

Total Rewards 

We are proud to offer a variety of competitive, inclusive, and comprehensive total rewards that are designed to support the unique needs of our employees both inside and outside of the workplace.

In addition to offering competitive salary and variable compensation plans, equity options, and flexible health and wellness benefits, we are proud to offer generous PTO, Annual Company Holidays, Health Days, and Summer Fridays.

Employees' growth and development are supported throughout their career journey through informal and formal programs and activities, including access to LinkedIn Learning, regular People Leader training, and our internal Mentorship Program. 

Our Culture

At LogicGate, our culture and employee experience are grounded in our core values of Be as One, Do the Right Thing, Embrace Curiosity, Own It, Empower Customers, and Raise the Bar, which guide how we show up - for each other, our customers, and all we interact with.

We believe that the strongest teams are made up of individuals who bring their different identities, experiences, and perspectives to the table. We are committed to fostering an inclusive work environment where all employees’ differences are celebrated and everyone is encouraged to bring their authentic selves to work.

We encourage everyone to join one of our Employee Resource Groups (AAPI @ LogicGate, Pride at LogicGate, and Women in LogicGate) to participate in and contribute to conversations that foster an inclusive culture.

LogicGate also believes strongly in giving back to the communities in which we live and work. To enable our teams to give back, we offer paid volunteer hours and company-wide charitable activities supporting a variety of organizations and causes.

We are proud to have been recognized as a top workplace by Built In, Crain’s Chicago Business, the Chicago Tribune, and more. Visit our website to learn about our latest recognition.

Learn more about our culture here. 

Excited about LogicGate but not familiar with GRC? 

• GRC stands for Governance, Risk, and Compliance
• GRC professionals help their companies manage uncertainty, act with integrity, and stay on the right side of the law. 
• The GRC market is rapidly expanding with continuous growth opportunities. The current market size was valued at $50.5 billion in 2024 and is projected to reach $104.5 billion by 2031.

About Us:  

We are a group of 25 nationwide industry leaders providing custom HVAC products and services for the commercial, industrial, healthcare/life sciences and residential building markets. We offer product expertise, technical and application support, system design and operational support thereby meeting our clients’ specific needs and requirements. Leveraging our market leadership, we are expanding our service and solution offerings and building our footprint both organically and through acquisitions. 

Role: Workday Deployment Support Consultant (6-Month Contract)

We are seeking an experienced Workday Consultant to support our team through an active Workday deployment. This is a hands-on, high-impact contract role ideal for a seasoned practitioner who thrives in fast-paced implementation environments and can hit the ground running. The consultant will work closely with our internal project team, functional leads, and integration partners across the duration of the engagement.

Responsibilities: 

Testing & Quality Assurance

• Lead and facilitate structured Workday testing efforts, including unit, integration, and User Acceptance Testing (UAT)
• Provide real-time guidance and coaching to testers to ensure accurate and thorough execution of test scenarios
• Document, track, and manage defects and enhancement requests in Jira (or similar tools), including assignment, prioritization, and resolution tracking
• Proactively identify risks, gaps, and issues, and drive timely resolution across stakeholders

Functional Module Support

• Serve as a subject matter expert (SME) across Workday modules, including HCM, Advanced Compensation, Benefits, Recruiting, Talent, and Learning
• Support the Advanced Compensation build, including configuration review, plan design validation, and testing execution
• Provide recommendations on Workday best practices and ensure alignment with business requirements
• Identify and escalate configuration gaps, system limitations, or process inefficiencies

Training & Change Readiness

• Review and validate training materials, including job aids, quick reference guides, and recorded demos for accuracy and usability
• Provide actionable feedback to ensure materials are aligned with final system configuration and end-user needs
• Support change readiness efforts by helping ensure a smooth transition for end users

Requirements: 

• 5+ years of hands-on Workday experience, with expertise across HCM, Advanced Compensation, Benefits, Recruiting, Talent, and Learning
• Proven experience leading or supporting Workday testing efforts (UAT, integration testing) in implementation or post-production environments
• Strong experience with Jira or similar issue/defect tracking tools
• Understanding of Workday integrations, including data flow, architecture, and troubleshooting
• Excellent communication and collaboration skills, with the ability to guide non-technical users effectively
• Strong organizational skills with the ability to manage multiple priorities and workstreams independently

 Estimated Salary: Salary based on region and experience.

Ambient provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. 

Project Overview

We are sourcing independent Language Alignment & Resource Partners (LARPs) to provide native-level Taiwanese language vetting and QA for a specialized AI data project. As AI systems strive to reflect real-world usage and deliver human-like communication, their accuracy depends entirely on rigorous linguistic and cultural consultation. The objective of this project is to evaluate, annotate, and validate data to ensure high-quality outputs that are fully natural, polished, and free from bias.

Project Deliverables & Scope

Operate autonomously to provide linguistic QA and develop alignment resources. Expected deliverables include:

• Data Annotation & Review: Reviewing, annotating, and testing AI outputs for grammatical accuracy, naturalness, and strict cultural context.
• Quality Assurance & Vetting: Acting as a primary quality check during production to proactively identify and correct subtle cultural errors or awkward phrasing in the Taiwanese.
• Resource Generation: Analyzing task quality trends and autonomously developing educational resources and feedback documentation to increase alignment between AI task outputs and campaign expectations.
• Production & Vetting Support: Providing native-level language vetting during project scaling and offering specialized linguistic consultation throughout the production phase.

Required Expertise

To successfully fulfill the deliverables of this project, Contractors must possess a meticulous eye for language and cultural nuance.

Core skillset includes:

• Demonstrable work or educational experience in linguistics, education, or other fields requiring high attention to linguistic detail.
• Prior, tangible experience working in human data evaluation or annotation.
• Verified Taiwanese language proficiency of C1 or C2 
• The ability to confidently transform raw feedback and quality trends into structured, actionable educational resources.
• A meticulous approach to language, with the sharpness to identify and correct even the most subtle unnatural phrasing in their native tongue.

Service Fees

We offer a pay range of $6-to- $65 per hour, with the exact rate determined based on your experience, expertise, and geographic location. Final offer amounts may vary from the pay range listed above. As a contractor you’ll supply a secure computer and high‑speed internet; company‑sponsored benefits such as health insurance and PTO do not apply.

Engagement Type: Freelance / Independent Contractor 

Workplace Type: Remote

Project Overview

We are sourcing independent Language Alignment & Resource Partners (LARPs) to provide native-level Māori language vetting and QA for a specialized AI data project. As AI systems strive to reflect real-world usage and deliver human-like communication, their accuracy depends entirely on rigorous linguistic and cultural consultation. The objective of this project is to evaluate, annotate, and validate data to ensure high-quality outputs that are fully natural, polished, and free from bias.

Project Deliverables & Scope

Operate autonomously to provide linguistic QA and develop alignment resources. Expected deliverables include:

• Data Annotation & Review: Reviewing, annotating, and testing AI outputs for grammatical accuracy, naturalness, and strict cultural context.
• Quality Assurance & Vetting: Acting as a primary quality check during production to proactively identify and correct subtle cultural errors or awkward phrasing in the Māori.
• Resource Generation: Analyzing task quality trends and autonomously developing educational resources and feedback documentation to increase alignment between AI task outputs and campaign expectations.
• Production & Vetting Support: Providing native-level language vetting during project scaling and offering specialized linguistic consultation throughout the production phase.

Required Expertise

To successfully fulfill the deliverables of this project, Contractors must possess a meticulous eye for language and cultural nuance.

Core skillset includes:

• Demonstrable work or educational experience in linguistics, education, or other fields requiring high attention to linguistic detail.
• Prior, tangible experience working in human data evaluation or annotation.
• Verified Māori language proficiency of C1 or C2 
• The ability to confidently transform raw feedback and quality trends into structured, actionable educational resources.
• A meticulous approach to language, with the sharpness to identify and correct even the most subtle unnatural phrasing in their native tongue.

Service Fees

We offer a pay range of $6-to- $65 per hour, with the exact rate determined based on your experience, expertise, and geographic location. Final offer amounts may vary from the pay range listed above. As a contractor you’ll supply a secure computer and high‑speed internet; company‑sponsored benefits such as health insurance and PTO do not apply.

Engagement Type: Freelance / Independent Contractor 

Workplace Type: Remote

What you'll be doing:

• Project Planning & Execution: Lead the planning, execution, and delivery of customer-facing projects, ensuring all milestones and deadlines are met.
• Stakeholder Coordination: Work closely with internal teams, including product management, software development, QA, and operations, to ensure alignment on project goals, timelines, and deliverables.
• Documentation & Reporting: Maintain accurate project documentation, including schedules, scope, and project progress reports, and provide regular status updates to stakeholders.
• Risk Management: Proactively identify and manage risks, providing mitigation plans to ensure successful project delivery.
• Quality Assurance & Testing: Ensure that all deliverables meet the required quality standards and customer expectations by working closely with the QA team during the development lifecycle.
• Support Request Processing & Analysis: Manage and analyze customer support requests related to software delivery, identifying trends and potential issues, and ensuring timely resolution by coordinating with the appropriate teams.
• User Training & Office Hours: Lead user training sessions and conduct office hours to ensure customers are equipped to use the software effectively. Provide ongoing support during and after training to address any questions or challenges.
• Customer Usage Tracking & Improvement: Monitor customer usage of the software to identify adoption gaps or underutilized features. Proactively work with customers to improve software usage and drive greater value from the solution.

Who we hope you are:

• 3-5 Years of experience in P&C or Specialty insurance, specifically underwriting, operations, product, process or systems strongly preferred. 
• Experience in customer success, customer service or other client-facing, relationship management roles, or experience as a project manager in software delivery or IT project management.
• Strong understanding of software development methodologies (Agile, Scrum, Waterfall, etc.).
• Excellent communication and interpersonal skills, with the ability to manage relationships with both internal teams and customers.
• Ability to manage multiple projects simultaneously, while ensuring quality and timely delivery.
• Solid experience in risk management, issue resolution, and stakeholder management.
• Knowledge of project management tools (e.g., Jira, MS Project, Asana) and software development lifecycles.
• A customer-centric mindset with a focus on delivering exceptional results.
• PMP, Scrum Master, or similar certifications are a plus

Our cash compensation amount for this role is targeted to $70,000 to $115,000. Final offer amounts are determined by multiple factors, including candidate location, experience, and expertise, and may vary from the amounts listed above. Total compensation package does include stock options, benefits and additional perks. 

Our product team is growing, and we are looking for a QA Engineer who is excited about mobile to help us deliver a reliable, secure, and seamless experience across all platforms.

You will dive into testing native iOS and Android applications and their integrations, working closely with engineers, product managers, and designers. Your focus will be on validating end-to-end mobile scenarios: from native app behavior and platform-specific edge cases to integrations with frontend web pages and third-party services.

This role is a great fit for someone who is genuinely curious about how mobile products work under the hood, finds it interesting when iOS and Android behave differently under the same conditions and enjoys tracing how a third-party integration affects the user experience end-to-end. If you like asking questions, going deeper than the surface, and growing in a team that treats QA as a shared responsibility, we'd love to meet you.

Responsibilities

• Perform manual testing mobile (native iOS and Android) applications across different platforms and environments
• Perform API testing to verify request/response correctness, data exchange, and error handling
• Perform integration testing between applications to ensure proper communication, data flow, and system consistency
• Analyze technical documentation to understand requirements, specifications, and expected system behavior
• Write and maintain test documentation (test cases, test plans, and other QA artifacts)
• Collaborate with the support team to resolve incidents, investigate bugs, and ensure effective inter-team communication
• Participate in planning and regular team meetings to align scope, priorities, and timelines

Requirements

• At least 1.5 years of commercial experience as a QA Engineer
• Strong understanding of software testing processes, SDLC, and methodologies (Agile/Scrum)
• Experience in mobile (Android Studio, Xcode), API (Postman or similar tools), regression, smoke testing
• Experience with API documentation and testing tools (BrowserStack, GraphQL, etc.)
• Practical experience with relational databases (MySQL, PostgreSQL, etc.)
• Proficiency in log analysis and monitoring tools (Graylog, Grafana, etc.)
• Hands-on experience with test management systems (e.g., TestRail) and with bug tracking systems (e.g., Jira)
• Good knowledge of browser DevTools for troubleshooting
• Experience in writing test documentation
• Good knowledge of version control systems (Git)
• Intermediate level of English proficiency

Will be a plus

• Experience in writing automated tests (Java, Appium)
• Experience with Charles, Fiddler and Proxyman
• Experience working on product teams, especially in fintech

We offer

• 20 paid vacation days per year
• 10 paid sick leave days per year
• Public holidays as per the company’s approved Public holiday list
• Medical insurance
• Opportunity to work remotely
• Professional education budget
• Language learning budget
• Wellness budget (gym membership, sports gear and related expenses)

We are looking for a QA Engineer to join our team and ensure the quality and stability of our trading product.

In this role, you will work closely with developers, product, and support teams to validate functionality across web services and integrations, investigate user issues, and help improve the overall experience. This position involves hands-on web and API testing in a dynamic environment, requiring curiosity, attention to detail, and clear communication.

If you enjoy digging into complex scenarios, collaborating with different stakeholders, and catching issues before they reach users - we would be glad to hear from you!

Responsibilities

• Perform manual testing of web applications to validate functionality, usability, and compatibility across different environments
• Perform API testing to verify request/response correctness, data exchange, and error handling
• Perform integration testing between applications to ensure proper communication, data flow, and system consistency
• Analyze technical documentation to understand requirements, specifications, and expected system behavior
• Collaborate with the support team to resolve incidents, investigate bugs, and ensure effective inter-team communication
• Write and maintain test documentation (test cases, test plans, and other QA artifacts)
• Participate in planning and regular team meetings to align scope, priorities, and timelines

Requirements

• At least 1.5 years of commercial experience as a QA Engineer
• Strong understanding of software testing processes, SDLC, and methodologies (Agile/Scrum)
• Experience in web, API (Postman or similar tools), regression, smoke, performance, load & stress testing
• Experience with API documentation and testing tools (BrowserStack, GraphQL, etc.)
• Practical experience with relational databases (MySQL, PostgreSQL, etc.)
• Experience in log analysis (Graylog, Grafana, etc.)
• Hands-on experience with test management systems (e.g., TestRail) and with bug tracking systems (e.g., Jira)
• Good knowledge of browser DevTools for troubleshooting
• Experience in writing test documentation
• Good knowledge of version control systems (Git)
• Intermediate level of English proficiency

Will be a plus

• Experience in writing automated tests
• Experience working on product teams, especially in fintech

We offer

• 20 paid vacation days per year
• 10 paid sick leave days per year
• Public holidays as per the company’s approved Public holiday list
• Medical insurance
• Opportunity to work remotely
• Professional education budget
• Language learning budget
• Wellness budget (gym membership, sports gear and related expenses)

JOB SUMMARY

We’re looking for a Senior QA Engineer who combines technical expertise with a proactive, collaborative mindset. You’ll be a key contributor to how we deliver quality, leading by example and communicating effectively across disciplines to raise the bar for engineering standards.

You’ll join our dynamic and growing Product Engineering team at Storyblok, playing an instrumental role in ensuring the quality and reliability of our flagship CMS platform. This platform empowers businesses to create and deliver seamless digital content experiences.

In this role, you’ll work closely with product owners, designers, and developers to design and maintain clean, scalable automated tests, develop thorough test plans, perform rigorous testing, and continuously refine QA strategies to maintain best-in-class software quality. Your work will directly contribute to delivering an exceptional user experience by ensuring flawless performance across every facet of our application.

ESSENTIAL JOB FUNCTIONS

• Own projects end-to-end with clarity, technical excellence, and accountability, ensuring high-quality standards across teams.
• Champion quality and coding standards, promoting engineering excellence, and driving continuous improvement.
• Design, implement, and maintain efficient and reliable automated tests across frontend and backend using Playwright and TypeScript.
• Think strategically about test automation; collaborate with developers to ensure balanced test coverage within the testing pyramid.
• Contribute to and evolve the overall testing strategy, improving QA processes and metrics.
• Prepare and review test plans to validate both functional and non-functional requirements.
• Perform manual and exploratory testing; document, track, and verify defects to ensure product excellence.
• Analyze test results and monitor key testing metrics to identify patterns and opportunities for improvement.
• Participate actively in project kick-offs to understand requirements, anticipate risks, and influence testability from the earliest stages.
• Advocate for user experience and product quality, collaborating closely with product, design, and engineering to align QA goals with delivery outcomes.
• Identify and communicate issues, risks, or dependencies early, escalating to product leadership when necessary.
• Mentor and support teammates, fostering an open, empathetic environment that encourages learning, feedback, and high-quality automation practices.

EDUCATION AND EXPERIENCE

• Bachelor's or Master's degree in Computer Science or a related field.
• 7+ years of relevant experience as a QA Engineer.
• 3+ years of proven experience in test automation across frontend and backend using Playwright.
• Strong proficiency in TypeScript with experience building scalable, maintainable automation frameworks.
• Comprehensive knowledge of CI/CD pipelines (GitHub Actions).
• Excellent communication and collaboration skills, with the ability to influence and align across technical and product teams.
• High attention to detail, proven ability to deliver results and a strong motivation to contribute to organizational growth in a high-performing environment.
• Experience in defining and driving test automation standards across teams.
• Experience mentoring QA engineers in test design, coding practices, and quality ownership.
• Demonstrates AI literacy, with the ability to leverage AI tools to enhance productivity, decision-making, and quality of work while applying sound judgment and critical thinking.

NICE TO HAVE

• Experience writing and maintaining Ruby on Rails code.
• Experience with observability and error tracking tools (e.g., Grafana, Kibana, Sentry) and identifying errors, trends, and issues.
• Experience with accessibility testing and best practices.

What you’ll drive:

Strategy & outcomes

• Analyse PSP APIs, payment flows, and system behaviour to identify improvement areas.
• Identify opportunities to optimise integrations, routing logic, and transaction flows.
• Contribute to the payments roadmap with a focus on integrations and scalability.

Discovery & decisions

• Collaborate with stakeholders to understand business needs and integration requirements.
• Translate PSP APIs and payment logic into clear, structured specifications for engineering.
• Analyse product features and integration KPIs to identify risks and optimisation opportunities.
• Use customer feedback and data insights to validate and refine solutions.
• Conduct market and competitor analysis to support product decisions.

Delivery & execution

• Own functional and non-functional requirements (user stories, acceptance criteria, flows).
• Partner with engineering, design, and QA to deliver and iterate on payment integrations.

Integrations & data

• Map and analyse APIs, PSP integrations, and data structures.
• Define and ensure reliable data exchange across systems.
• Identify and mitigate risks in integration flows, edge cases, and failures.

Stakeholder & communication

• Act as the bridge between business and technical teams, ensuring alignment on priorities and delivery.
• Create and maintain clear documentation (Vision & Scope, BRDs, SRS, user guides).
• Visualise workflows using BPMN, UML, or similar frameworks.

What makes you a GR8 fit:

• 3+ years of experience as a Business Analyst or Systems Analyst, including hands-on PSP integrations.
• Strong understanding of APIs, integration patterns, and data mapping.
• Experience working with payment flows (deposits, withdrawals, routing, retries).
• Solid knowledge of SDLC and Agile methodologies.
• Ability to structure complex integration logic into clear, actionable requirements.
• Strong communication skills and ability to work across technical and business teams.
• Experience contributing to product decisions, roadmap, or prioritisation.
• Experience defining and analysing product or integration KPIs.
• Strong skills in process modelling (BPMN, UML, SIPOC, Value Stream Mapping).
• Experience with Jira, Confluence, Miro, Lucidchart, or Figma.
• Professional English (written and spoken), fluency in Ukrainian or Russian.

Why this role exists:

This role exists to own end-to-end technical configurations for merchant payment integrations and cashier configurations, ensuring compliant, reliable, and observable payment processing across environments. The role focuses on accelerating time-to-live for clients through accurate setup, validation, and maintenance of payment configurations. It is a critical function as all client journeys and payment expansions depend on correct configuration processes.

What you’ll drive:

Client configuration and setup

• Intake, clarify, and prioritise configuration change requests from clients and internal teams.
• Translate business constraints into executable configurations across payment methods and MIDs.
• Configure and maintain payment methods, acquirer connections, and MIDs in Back Office.

Validation, launch, and support

• Plan and execute end-to-end validation including request/response mapping, callbacks, and reconciliation checks.
• Coordinate production launches ensuring readiness across Engineering, SRE, Compliance, and Support.
• Provide L3 support, investigate incidents, and resolve configuration-related issues.

Observability, processes, and ownership

• Analyse logs and transactions using observability tools to ensure configuration stability.
• Define monitoring dashboards and alerts for approval rates, errors, and provider performance.
• Maintain documentation, workflows, and act as subject-matter expert for Payment Gateway configuration.

What makes you a GR8 fit:

Must-have

• Minimum 2+ years of experience in payment integrations configurations or similar roles.
• Experience in configurations, QA, or Business Analysis within payments or fintech.
• Strong understanding of JSON and XML with ability to configure payloads and provider schemas.
• Hands-on experience with REST clients and API contract validation.
• Working knowledge of SQL/PostgreSQL for data validation and diagnostics.
• Experience with webhooks/callbacks verification and troubleshooting.
• Experience with Git/GitLab for configuration versioning and change control.
• Basic understanding of CI/CD processes.
• Solid understanding of payment flows including authorization, capture, settlement, refund, and void.
• Knowledge of 3DS/SCA flows and MID management.
• Awareness of compliance and risk controls such as KYC, AML, and fraud rules.
• Practical experience with Postman or similar REST tools, JIRA, Confluence, manual testing, and log analysis tools.
• Strong sense of ownership, ability to manage multiple tasks, and understanding of SDLC processes.

Nice-to-have

• Experience in iGaming industry.

About the role

In this role you will be responsible for ensuring the quality of every release that goes out. Sporty isn’t like other organisations that just see QA as a blocker - we give our QA team members the power you need to do your job, including deciding what is ready for launch and what needs more work. You will be involved at every step of the development process, from requirements capture and estimation, all the way through to final testing and launching. 

Our Stack

• Programming language: Python
• DB: MySQL / Mongo DB
• DevOps: AWS / Jenkins / K8S
• Web: Selenium / Postman
• Mobile: Appium / Android Studio / XCode

What you'll be doing

Evoplay is one of the leading iGaming providers, recognized for its innovative approach to game development and technological solutions. The key to this success is the teamwork of like-minded people who are passionate about a common goal and love games.

Our mission is to surprise not only the iGaming market but the entire entertainment industry with our interesting and unique products. Our game portfolio of 150+ titles, where each is a unique and exciting story, is presented all over the world, including Europe, Latin America, Asia, and the CIS.

We are looking for a strong specialist who goes beyond data processing — someone who understands the business behind the data and can influence decisions through analytics. This role requires autonomy, fast learning, and full ownership of data quality and analytical outputs.

Requirements

• Advanced Python and SQL (query optimization, complex data transformations, large-scale data handling)
• Hands-on experience with ClickHouse or other columnar databases
• Strong background in building ETL/ELT pipelines (ingestion, transformation, orchestration). Experience with Airflow is a plus.
• Solid understanding of Data Warehouse architecture
• Strong Data QA skills (identifying and resolving data issues)
• Experience with Power BI (building and maintaining reports)
• Ability to quickly understand business logic and translate it into data models
• High attention to detail
• English — B2 or higher (working proficiency)

Nice to Have

• Experience with data governance implementation
• Experience in high-load systems
• Experience working with product and business teams

Responsibilities

• Own data quality: identify, analyze, and fix data issues
• Translate business processes into reliable data structures
• Build and optimize ETL pipelines
• Deliver clean and structured data for analytics and BI
• Handle AdHoc analytical requests under tight deadlines
• Maintain and improve Power BI reporting
• Automate repetitive tasks
• Provide analytical support
• Train users on BI tools

What we offer

• Corporate psychologist;
• Gifts for significant occasions;
• Legal support;
• Flexible working hours;
• Direct access to C-level and opportunity to suggest new business ideas and drive changes.

If you are ready to work in a dynamic team, passionate about the product, technology, and the world of entertainment, we’re waiting for your CV and portfolio to schedule an online/offline meeting and get to know each other better!

Your CV will be carefully reviewed by our TA department, and if it meets the requirements of the position, we will contact you within 3 business days to discuss the possibility of scheduling an interview.

Project Overview

We are sourcing independent 3D Modeling and Python Specialists to provide their expertise for a specialized AI 3D asset collection project. As AI models increasingly generate and interact with 3D environments, their accuracy relies entirely on robust, expert-crafted training data. The objective of this project is to autonomously produce collision-accurate 3D meshes from 2D reference images, write procedural generation scripts, and deliver structured programmatic outputs (JSON/JS) to train AI systems on geometric construction and trajectory logic.

Project Deliverables & Scope

Operate autonomously to generate precise 3D assets and programmed outputs. Expected deliverables include:

• Procedural Geometry Generation: Writing Blender Python (bpy) scripts or Three.js/JavaScript code to procedurally generate 3D geometry using geometric primitives and Boolean operations (union, subtraction, extrusion).
• Mesh Alignment & Export: Producing collision-accurate meshes from 2D reference images (masked + RGB), capturing accurate screenshot alignments, and exporting assets to .obj, .glb, or similar formats.
• Structured Output & Trajectory Logging: Producing programmatic JSON/JS outputs representing the mesh and maintaining meticulous trajectory logs that capture sequential build actions for reproducibility.
• Quality Assurance & Workflow Adherence: Auditing all assets against strict quality checklists before submission, maintaining precise file naming conventions, and sustaining high-volume output within a structured annotation platform.

Required Expertise

To successfully fulfill the deliverables of this project, Contractors must possess a strong blend of 3D modeling fundamentals and programmatic scripting skills.

Core skillset includes:

• Demonstrable proficiency in Blender Python scripting (bpy) and/or Three.js/JavaScript. Note: You must be able to write code to generate outputs; GUI-only modeling experience will not qualify for this project.
• Deep understanding of geometric primitives (cubes, spheres, cylinders, cones) and Boolean operations, with a focus on low-poly construction rather than high-fidelity, subdivision-heavy sculpting (e.g., ZBrush).
• Proven experience creating collision-accurate 3D meshes from 2D reference images.
• Highly detail-oriented with the discipline to maintain trajectory logs, strictly follow file naming conventions, and self-audit work to maintain high reliability scores.
• Preferred Experience: Background in game asset creation, familiarity with screen recording/keylogging tools, or prior experience within AI/ML data annotation workflows.

We offer a fixed pay rate of $22 per hour. As a contractor you’ll supply a secure computer and high‑speed internet; company‑sponsored benefits such as health insurance and PTO do not apply.

Engagement Type: Freelance / Independent Contractor

Workplace Type: Remote

OBJECTIVES OF THIS ROLE

We are in the process of staffing up our development team with outstanding talent to tackle a brand new sci-fi project using Unreal Engine 5. This is an excellent opportunity for someone who is tired of being a cog in a larger machine but would rather be directly responsible for crafting high-quality characters for the final game while working with a lean team.

To capture and preserve the essence of the games we all grew up with, we welcome applicants with unique skill sets and backgrounds. If you are passionate about making a meaningful contribution to some of the most significant games in the industry, we’d love to hear from you!

REPORT STRUCTURE

• This role reports directly to the Project Lead, Lead Artist and Producer while working closely with other artists.
• This role is responsible for liaising with Design, Engineering, Animation, Audio, and QA to integrate features smoothly across disciplines and to fulfill the shared vision of the project.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Create high-quality character models (hero characters, NPCs, creatures, etc.) across all phases: sculpting, retopology, UVs, baking, texturing, and in-engine setup.
• Maintain strong visual consistency with the project’s art direction, ensuring characters feel cohesive across the entire cast.
• Build clean, animation-friendly topology and silhouettes that support expressive motion and gameplay readability.
• Author textures, materials, and shader setups that balance visual fidelity with performance requirements.
• Collaborate with Tech Art and Animation to troubleshoot skinning, deformation, and character performance issues.
• Implement characters in-engine, ensuring proper scale, materials, and naming conventions.
• Be highly collaborative with other team members and willing to provide timely and constructive criticism to submissions from colleagues.
• Respond well to feedback and constructive criticism to their submissions and workflows and be willing to quickly iterate on assets and systems.
• Be self-motivated and highly adaptable to new workflows and processes while willing to learn new skills and insert into gaps within the team structure. We are looking for that “Indie dev” mindset.

PREFERRED QUALIFICATIONS

• Ego-free, highly motivated, action-oriented, curious learn-it-all with a growth mindset
• Comfort operating in ambiguous and unregimented environments
• Experience with hard-surface character elements (armor, robotics, cybernetics, etc.)
• Familiarity with rigging tools, skinning workflows, and ensuring meshes meet deformation, weighting, and technical constraints.
• Proven knowledge of character art pipelines: sculpting, retopology, UV unwrapping, baking, texturing, and material creation using tools like Blender, Zbrush, Substance Painter, Marvelous Designer.
• Strong understanding of anatomy, form, proportion, and silhouette across humans, creatures, robotics and stylized/realistic hybrid styles.
• Shipped at least one AA+ title
• Eager to take ownership over individual characters or features and see them through to completion.
• Likes Sci-Fi and Horror media.

We are on the lookout for rockstars that are highly self-accountable. As this is a smaller team, there won’t be a lot of hand-holding as production begins to ramp up. If this kind of challenge excites you, we invite you to apply! 

We are a forward-thinking digital company operating in the online entertainment and iGaming industries. We aim to provide the best possible user experience across international markets. To maintain that standard, we are looking for a Croatia-based Local Tester to help ensure our platforms meet high-quality standards for local users.

About the Role
As a Local Tester, you’ll play an important role in maintaining and improving the user experience by testing our digital products from a Croatian market perspective. You will test the general functionality of our websites, checking for bugs and issues. This is not a technical tester role.

Key Responsibilities:

• Perform manual testing on websites and digital platforms as Croatian end user

• Identify, document, and track bugs and usability issues

• Test general functionality on the websites (e.g., registration, deposits, etc.)

• Participate in QA testing and exploratory testing

• Collaborate with product, development, and QA teams to resolve issues

• Provide feedback on UX, UI, and localized content accuracy

• Support pre-launch release testing and post-deployment checks

Requirements:

• Good English

• iGaming\Betting experience (as a CS, tester, KYC, content manager, writer etc.) - must have 

• Strong attention to detail and an analytical mindset

• Understanding of web functionality, mobile responsiveness, and cross-browser testing

• Familiarity with bug tracking and test case tools (e.g., Jira, Trello, TestRail)

• Ability to clearly document issues and communicate with remote teams

• Self-motivated and organized with the ability to work independently

It is a contractor role. 

Let's start with the role

As a Software Engineering Team Lead, you will play a crucial role in leading and guiding a team of software engineers in the development and delivery of high-quality software products. You will be responsible for overseeing project execution, mentoring team members, and ensuring that engineering best practices are followed. This role combines technical expertise with leadership and communication skills to drive the success of the team and the organization.

.NET Core, C#, Microservices, REST API, RabbitMQ, MS SQL Server, OpenShift.

• Team Leadership: Lead, mentor, and inspire a team of software engineers, fostering a collaborative and high-performance work environment
• Project Management: Manage project timelines, priorities, and resources to ensure on-time and on-budget delivery of software solutions
• Technical Guidance: Provide technical guidance, expertise, and code reviews to ensure software quality and adherence to best practices
• Architecture and Design: Contribute to the architectural decisions and design of software systems, considering scalability, performance, and maintainability
• Collaboration: Collaborate with cross-functional teams, including product managers, designers, and QA, to ensure alignment on project goals and requirements
• Problem Solving: Assist in complex problem-solving and troubleshooting as needed, offering guidance and expertise to the team
• Process Improvement: Continuously evaluate and improve development processes, tools, and methodologies to enhance team productivity
• Mentoring: Mentor and train team members, promoting skill development and career growth
• Code Quality: Ensure code quality, maintainability, and documentation by setting and enforcing coding standards
• Risk Management: Identify and mitigate project risks, proactively addressing challenges and bottlenecks

What you'll bring

• Proven experience as a software engineer with a strong track record of successful software development projects
• Strong technical expertise in one or more programming languages and technologies relevant to the team's focus like  .NET or equivalent, Microservices and Sync and Async communication
• Leadership and project management experience, with the ability to guide and motivate a team
• Excellent problem-solving and communication skills
• Familiarity with software development best practices, including Agile methodologies
• Strong organizational skills and the ability to manage multiple projects simultaneously
• Knowledge of software design patterns, architecture, and system scalability
• Experience with version control systems and project management tools

Kaizen Gaming Perks

• 🕑 Hybrid way of working & remote options
• 🏃 A buddy will support you with your onboarding
• 💸 Competitive pay & bonus scheme
• ⭐Developmental 360° feedback framework
• 💰 Monthly meal allowance
• 👩‍⚕️ Private health insurance for you and your family
• 📚 Unlimited access to Udemy & continuous training
• 👨‍👩‍👧‍👦 Family Support.

HYPR, the Identity Assurance Company, helps organizations create trust in the identity lifecycle.  We are a community of bold thinkers and energetic doers who imagined a brand new approach to identity security and, at the same time, are eliminating a pervasive and persistent 60-year old problem – the password. Since being founded in 2014, the company has grown to be the premium provider of authentication security to marquee brands around the globe and are quickly becoming the recognized leader in Identity Assurance. We are looking for exceptional people with the ambition and the will to positively change the world. If that sounds like you, join us on our mission to create a passwordless world and secure the identity lifecycle.

Your Role and Impact 

HYPR is looking for a Senior Software Engineer who cares deeply about building secure, high-quality software—and wants to work on problems that actually matter.

We are a great home for people who are intrinsically motivated—proud of their craft and excited to build with a high-bar team that expects great work and supports you.

You’ll design, build, and operate core components of HYPR’s security platform, used by Fortune 500 companies:

• Passwordless authentication and identity verification systems built on open standards
• W3C-compliant authentication servers and large-scale distributed systems
• Security-focused infrastructure and application workflows
• Emerging capabilities at the intersection of cybersecurity and AI

“If you're passionate about cyber security, scalable architectures, and impactful engineering, HYPR will be a great fit for you.”

What you will do in this role

• Design, develop and deploy SaaS services end-to-end—from understanding requirements and designing solutions to deployment, production support, scalability and performance
• Be on the fore front of AI-native SDLC by using agents throughout design, coding, testing, and documentation
• Research new technologies and solutions to improve existing products and explore new directions
• Implement comprehensive automated testing at the component level and collaborate with SDET(s)
• Participate in standards bodies and shape next-generation standards like W3C, WebAuthn, and OAuth
• Work directly with customers - product calls to understand the problems and an on-call rotation of incident escalation

Who you are

• Self-starter—able to dive into an existing product and learn quickly in a fast, hands-on environment
• Team player—collaboration with team members, operations, and support teams is critical
• Detail-oriented—takes pride in writing high-quality, maintainable code and following best practices
• Security-minded—interested in the cybersecurity domain; previous exposure or participation is a plus
• Autonomous and accountable—takes ownership of work and drives it to completion; actively assists in the production support aspects of your work as needed

Required Qualifications

Expert-Level

• Java SE 21+ and Spring/Quarkus
• Kubernetes or another container orchestration platform
• Cloud-first development experience—AWS, Azure, or similar
• Datastores, one or more of: MySQL, Oracle, DynamoDB, Redshift, Redis

Strong

• CS algorithms, data structures, clean code, and scalability design patterns
• Scalable services—multi-region, graceful degradation, and elastic capacity
• One major JS framework—Angular, React, or Vue
• Observability techniques and tools—events, metrics, OpenTelemetry
• Continuous deployment methodologies—unit, acceptance, and load testing approaches
• Kotlin development experience

Preferred

• Authentication protocol knowledge is highly valued—OAuth, SAML, WebAuthn, PKI, Kerberos, FIDO/FIDO2
• Keycloak, Ping or Okta authentication server
• One Infrastructure as Code (IaC) tool—Terraform, Helm, AWS CloudFormation
• Dynamically typed language—Python, Ruby, or similar

Experience

10+ years of experience designing, building, and maintaining an enterprise web-based platform that services at least 100K users. Can be SaaS or on-premise

Education

BS/MS in computer science or a related software engineering field.

What HYPR Offers

• Long-Term stability within a high-growth sector within identity access automation.
• Majority of HYPR engineers are Senior; you’re joining a team of all-stars who consistently deliver the highest quality code and products on tight timelines.
• Strong support for work–life balance, with flexibility to meet family and personal responsibilities. We offer a generous amount of PTO and wellness days.
• Emphasis on collaboration, with paid weekly team lunches in office (some variations by country).
• Employer-paid supplemental medical coverage (some variations by country).
• Paid access to leading industry conferences and opportunities to participate in standards bodies, including FIDO and OAUTH.
• Extreme product focus with high levels of ownership and autonomy—you’ll work on cutting-edge, high-impact problems, bringing together your own insights to drive meaningful outcomes

Full Time Opportunity: Yes

Remote: Yes

As the premium provider of authentication security, HYPR is committed to preventing identity fraud by safely and accurately verifying the identities of our employees. Accordingly, all new employees are required to participate in an automated identity verification process, which includes document verification, location detection, and facial recognition, on their first day of employment with the Company.  To learn more about this identity verification process,  please contact peopleops@hypr.com.

Sr. Technical Product Manager – Integrations & Platform

Trivelta is building a SaaS platform equipping sportsbook and casino providers to launch and run their gaming platforms. A big part of that work happens at the seams where our systems meet external providers, partners, and services. We are looking for a Technical Product Manager who enjoys working in those seams and making them invisible to everyone else.

This role sits close to engineering and owns the product layer for one of our integration-heavy domains such as KYC, payments, crypto, and authentication. The exact focus will depend on your strengths and where we need you most.

What will not change is that this is a hands-on, technically grounded product role with real ownership.

What You Will Be Responsible For

You will own the product definition and day-to-day execution for a set of integrations that are business-critical and technically non-trivial.

That includes:

• Working directly with engineers across multiple time zones to define, prioritize, and deliver integration work
• Turning technical requirements such as APIs, data contracts, and edge cases into clear product specs and acceptance criteria
• Acting as the main product interface toward third-party partners by explaining our requirements, validating theirs, and keeping everyone aligned
• Coordinating testing and validation across multiple environments including dev, staging, and production, as well as across devices
• Making sure integrations behave correctly not just on paper, but in real-world conditions

You will spend a lot of time in the details such as logs, payloads, test accounts, and configuration flags, and that is by design.

How You Will Work

This is not a write-a-PRD-and-move-on role.

You will be:

• Deeply embedded with development teams during implementation
• Involved in release planning and go-live readiness
• Hands-on with QA, regression testing, and issue triage
• Proactive about identifying gaps, inconsistencies, and edge cases before they become production problems

You do not need to code, but you do need to understand what is being built well enough to ask good questions and catch problems early.

What We Are Looking For

• At least 2+ years of experience as a Technical Product Manager or similar role working closely with engineering
• Proven track record of taking initiative and thriving in fast-paced environments
• Comfortable refining loose requirements into a clear technical spec and translating between technical and non-technical audiences
• Passionate about your craft and committed to delivering exceptional results
• Strong technical literacy and comfort discussing APIs, authentication flows, data formats, and system behavior
• Experience collaborating with developers across time zones and cultures
• Extremely detail-oriented, especially when it comes to testing and validation
• Comfortable working with external business partners on technical topics
• Business-level English proficiency is required.

Nice to have, but not required:

• Experience with integrations payment providers, KYC, identity, or authentication
• Background in fintech or other highly regulated environments
• Experience supporting products that operate across multiple international markets or jurisdictions

Why This Role Matters

Integrations are often where platforms succeed or fail. When they work well, nobody notices. When they do not, everything breaks.

This role exists to make sure things work well.

You will have meaningful ownership, close collaboration with strong engineers, and the opportunity to influence how our platform scales as we add partners, markets, and products.

Reporting & Team

You will report into the Head of Product and work day-to-day with engineering, QA, and external partners. The scope may evolve over time, but the expectation of ownership and technical depth will not.

Senior Product Manager – Casino Aggregator

Trivelta is building a SaaS platform equipping sportsbook and casino providers to launch and run their gaming platforms. A core part of that offering is our casino aggregation layer, which connects operators to a wide range of RNG and live casino game providers and gives them the tools to manage how those games are surfaced to end users.

We are looking for a Senior Product Manager to own and evolve this domain end to end - from prioritizing and delivering new casino provider integrations, to building the configuration and management capabilities operators rely on to control their casino offering.

This role sits close to engineering and owns the product layer for our casino aggregator and games platform. Over time, this domain is expected to mature into a standalone product offering sold independently of the broader Trivelta platform.

What You Will Be Responsible For

You will own the product definition and day-to-day execution for Trivelta’s casino aggregation and games platform, spanning both external integrations and internal operator-facing tooling.

That includes:

• Owning prioritization across a large and growing set of casino RNG and live game providers
• Leading integrations end to end, from initial technical discovery through implementation, validation testing, and production launch
• Working directly with engineers across multiple time zones to define, prioritize, and deliver casino integration and platform work
• Acting as the primary product interface with external casino game providers, aligning on requirements, integration approaches, and timelines
• Partnering closely with internal stakeholders to build front-end configuration and management capabilities used by operators to control game availability, settings, and presentation
• Coordinating testing and validation across providers, environments, and devices to ensure games behave correctly in real-world conditions
• Laying the groundwork for this domain to evolve into a standalone product, including roadmap ownership and product-market fit discovery

You will spend meaningful time in the details - integration specs, test accounts, configuration models, provider constraints, and operational edge cases - and that is by design.

How You Will Work

This is not a high-level strategy-only role.

You will be:

• Deeply embedded with development teams during implementation
• Involved in release planning, go-live readiness, and provider launches
• Hands-on with QA, regression testing, and issue triage across multiple game providers
• Proactive about identifying gaps, inconsistencies, and scalability risks as the number of integrations grows
• Working closely with internal and external partners to keep delivery moving and expectations aligned

You do not need to code, but you do need to understand how integrations, systems, and configurations work well enough to guide tradeoffs, ask good questions, and prevent issues before they reach production.

What We Are Looking For

• At least 2+ years of experience as a Product Manager (or equivalent) working closely with engineering teams
• Proven track record of taking initiative and thriving in fast-paced environments
• Comfortable refining loose requirements into a clear technical spec and translating between technical and non-technical audiences
• Passionate about your craft and committed to delivering exceptional results
• Experience owning complex, integration-heavy product domains
• Solid technical literacy, with comfort discussing APIs, data flows, environments, and testing strategies
• Strong organizational and prioritization skills across many parallel initiatives
• Comfortable working with external business partners on technical topics
• Demonstrated ownership over a product roadmap and its execution
• Business-level English proficiency is required.
  
  

Nice to have, but not required:

• Experience launching and scaling a standalone SaaS product
• Exposure to product marketing, go-to-market planning, or PMF discovery
• Experience operating in regulated or multi-jurisdiction environments

Why This Role Matters

Casino aggregation is a core value driver for operators. The breadth, quality, and reliability of available games directly impact operator success and end-user experience.

This role exists to ensure that Trivelta’s casino offering scales in a way that is reliable, flexible, and commercially compelling - both as part of our broader platform and as a future standalone product.

You will have meaningful ownership, direct influence over a key revenue-driving domain, and the opportunity to shape how this product evolves as Trivelta grows.

Reporting & Team

You will report into the Head of Product and work day-to-day with engineering, QA, commercial stakeholders, and external casino game providers. The scope may evolve over time, but the expectation of ownership and hands-on execution will not.

Upwork ($UPWK) is the world’s work marketplace. We serve everyone from one-person startups to over 30% of the Fortune 100 with a powerful, trust-driven platform that enables companies and talent to work together in new ways that unlock their potential.

Last year, more than $3.8 billion of work was done through Upwork by skilled professionals who are gaining more control by finding work they are passionate about and innovating their careers.

This is an engagement through Upwork’s Contingent Workforce (CW) Team. Our Contingent Workforce Team is a global group of professionals that support Upwork’s business. Our CW team members are located all over the world.

We are seeking a Lifecycle Marketing Specialist to support the growth and optimization of lifecycle programs. In this role, you will contribute to the design, testing, implementation, and measurement of multi-channel campaigns that drive engagement, conversion, and retention across the customer journey.

This opportunity is ideal for someone who enjoys working with data, experimenting with new approaches, and continuously improving customer experiences through thoughtful, insight-driven marketing strategies.

Work/Project Scope:

• Support the execution of lifecycle marketing campaigns across email, mobile, in-product messaging, and related channels, ensuring timely delivery and alignment with engagement and conversion goals.
• Assist in testing and optimization efforts by analyzing campaign performance and translating insights into actionable improvements.
• Build and optimize nurture sequences to support demand generation, activation, and retention initiatives.
• Implement and manage campaigns within Braze (or similar platforms), ensuring audience accuracy, personalization, and quality assurance prior to launch.
• Maintain and update lifecycle documentation, campaign briefs, and process guidelines; contribute to audits to ensure accuracy and operational excellence.
• Monitor campaign performance dashboards, identify trends or anomalies, and recommend optimizations to enhance efficiency and user experience.

Must Haves (Required Skills):

• Proven experience executing lifecycle or CRM marketing campaigns, with hands-on use of Braze or a similar marketing automation platform.
• Strong analytical mindset with experience running experiments, interpreting results, and applying insights to improve performance.
• Experience building and optimizing nurture sequences for demand generation, activation, or retention efforts.
• Proficiency using AI tools to support campaign development (e.g., drafting copy, summarizing insights, accelerating testing), with careful validation of outputs.
• Clear written and cross-functional communication skills, with a proactive and growth-oriented approach.
• Ability to manage work independently while collaborating effectively with cross-functional partners.

Upwork is proudly committed to fostering a diverse and inclusive workforce. We never discriminate based on race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical condition), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. 

Additionally, to the extent permitted under applicable law, a criminal background check may be required as a condition of engagement. 

We use BrightHire, an AI-enabled tool, to record interviews and summarize interview transcripts. The tool allows the interviewer to focus on the discussion and does not score or evaluate talent or make recommendations. The interview transcripts are reviewed, and decisions are only made by humans. Any individual who prefers not to have their interview recorded through BrightHire can opt out when the interview is scheduled.

Federato is on a mission to defend the right to efficient, equitable insurance for all. We enable insurers to provide affordable coverage to people and organizations facing the issues of today - the climate crisis, cyber-attacks, social inflation, etc. Our vision is understood and well funded by those behind Salesforce, Veeva, Zoom, Box, etc.

Federato’s AI/ML-driven platform leverages deep reinforcement learning to help insurance companies optimize the portfolio of risks they insure, allowing them to continue to provide fair and equitable pricing in difficult-to-price areas. Our category-defining ‘RiskOps’ solution drives better underwriting decisions by operationalizing underutilized data investments and surfacing real-time risk and portfolio insights. We focus on putting insurance underwriters back in the driver’s seat, helping them meet their goals while providing an important service to society.

Role Overview

As a Senior Product Manager – Distribution, you’ll spearhead the development of tools that enable insurers to manage and optimize their distribution channels effectively. Your focus will be on creating solutions that streamline agent onboarding, licensing, compensation, and performance tracking, while ensuring compliance across various jurisdictions. You’ll collaborate closely with engineering, design, and go-to-market teams to deliver products that meet the evolving needs of carriers, MGAs, and brokers.

What You’ll Be Doing

• Define and execute the product roadmap for distribution management, focusing on agent/broker onboarding, licensing, and compliance automation.
• Develop features that provide real-time access to agent and agency data, facilitating efficient service requests and status updates.
• Implement performance analytics tools to monitor producer effectiveness, enabling data-driven decisions for channel optimization.
• Design and manage commission structures and incentive programs, ensuring accurate and timely compensation for distribution partners.
• Ensure seamless integration with third-party systems, such as comparative raters and agency management platforms, to enhance operational efficiency.
• Stay abreast of regulatory changes and ensure the product remains compliant with state and federal insurance distribution laws.

Who We Hope You Are

• 5+ years of product management experience
• 3+ years of focus on insurance distribution.
• Strong understanding of P&C insurance distribution models, including captive agents, independent agents, brokers, and digital channels.
• Proven track record of delivering SaaS products that address complex regulatory requirements and integrate with existing insurance systems.
• Excellent communication skills, with the ability to translate technical concepts into clear business value propositions.
• Experience working in cross-functional teams, collaborating with engineering, design, legal, and sales departments.
• A BA/BS degree in business, computer science, engineering, or a related field is required.
• Preferred: MBA or MS in Technology Management, Data & Analytics, or Insurance Management or other insurance related fields.
• Ability to travel to East Coast roughly 20% of the time or based on product spike timing

$170,000 - $200,000 a year
Final offer amounts are determined by multiple factors including candidate location, experience and expertise and may vary from the amounts listed above. Total compensation package also includes stock options, bonus, benefits and additional perks. 

Here at Federato, your capabilities are important, but culture fit is quintessential. We move fast, are eager to listen to our users, take a first principles approach to solving problems, and value learning and the ability to change our minds. Most importantly, we're here to have fun. Our ability to make a difference starts with our people. We would love to work with you! 

We are an equal-opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender expression, sexual orientation, age, marital status, veteran status or disability status. We will provide reasonable accommodation to individuals with disabilities to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation at talent@federato.ai

About Brightfield
At Brightfield, we are revolutionizing the way organizations manage their workforce. As a pioneer in workforce analytics, our AI-powered platform, TDX (Talent Data Exchange), helps the world’s largest companies make smarter decisions about how they design, source, and manage their extended workforce.

With over $573B in real-world workforce spend data from 139 countries, we provide the insights our customers need to reduce costs, manage risk, and unlock new levels of agility and performance. Since 2006, we’ve been trusted by the Global 2000 to guide strategic workforce decisions with clarity and confidence.

We are a fully remote team of data-driven innovators, problem solvers, and industry experts who value flexibility, ownership, and continuous learning. At Brightfield, how we work together matters—and we’re building a company where curious, driven people can do their best work.

About the Role
Brightfield is seeking a VP of Services & Delivery to define, build, and scale our professional services, data analytics and delivery capabilities to ensure customers realize measurable value from TDX quickly and consistently. This leader will own the end-to-end implementation and delivery of TDX from implementation, data onboarding, analytics and delivery of value-added services that deepen customer outcomes and drive adoption.

The ideal candidate is a strategic, hands-on operator who knows how to scale a services organization in a high-growth SaaS environment without sacrificing quality. You bring strong customer judgment, delivery best practices, rigor, and a talent for building repeatable services playbooks—while partnering seamlessly with Customer Success, Sales, Product, and Engineering to support a cohesive customer experience. You will build services engagement, services offerings and delivery strategies as well as set the vision for services growth setting clear priorities, strengthening execution standards, and building a high-performing culture. 

What You’ll Do

• Set and scale the Services & Delivery operating model—strategy, structure, roles, and execution standards that drive customer outcomes and support growth.
• Own services revenue targets and support software expansion opportunities.
• Own end-to-end delivery across engagements (scoping, resourcing, governance, risk management, and quality).
• Lead and grow our data and analytics team, strengthening performance and developing the org design and hiring plan as we scale.
• Evolve our services GTM and offerings, including packaging, pricing/scoping discipline, and delivery playbooks across the customer lifecycle.
• Own services performance and core operating metrics, managing utilization, margin, engagement health, and time-to-value/adoption indicators.
• Build scalable standards and delivery best practices, frameworks, systems (methodologies, staffing models, operating cadence, QA, and customer-facing playbooks).
• Partner tightly with Customer Success, Sales/Presales, and Product to create clean handoffs, improve solutioning, and ensure customer learnings inform delivery and product evolution.
• Build and activate a partner delivery ecosystem, setting where partners fit, enabling them to deliver, and holding quality and customer satisfaction standards.
• Serve as an executive sponsor for key customers and partners, ensuring alignment on outcomes and driving resolution through complex delivery moments.
• Drive a high-ownership culture of accountability, inclusion, and continuous improvement across the team.

What You Bring

• 10+ years of experience leading services and delivery teams in B2B SaaS, technology, platform, or data/analytics environments, ideally within workforce analytics, HR technology, or procurement solutions.
• Experience in implementing and delivering data, analytics and AI solutions.
• Experience in managing a services P&L and services pricing structures.
• Proven track record scaling services in a way that improves time-to-value, customer satisfaction, and delivery predictability.
• Strong operational discipline, building the systems, metrics, and cadences that make delivery measurable and continuously improving.
• Experience developing delivery playbooks and packaged offerings that are repeatable, outcome-oriented, and easy to sell and deliver.
• Exceptional customer presence and executive communication—able to guide senior stakeholders through complex implementations and delivery moments.
• Demonstrated ability to lead cross-functionally and influence outcomes across Customer Success, Sales, Product, and technical/data teams.
• A builder’s mindset: you’re comfortable creating structure where it doesn’t yet exist and iterating quickly based on what the business needs.
• A people-first leader who sets high standards, coaches effectively, and builds an accountable, collaborative, remote-friendly culture.
• Comfort operating in ambiguity and prioritizing well in a fast-paced environment where both customer needs and internal priorities evolve.

Bridgeway is seeking a Director, Quality Assurance to join our Technology team. This leader will not only define and drive the QA strategy but will also actively engage in the design, development, and execution of testing solutions. The Director, QA will lead by example—remaining close to the code, automation frameworks, and testing practices—while building a high-performing team and ensuring delivery of high-quality software products that meet business, regulatory, and customer requirements. This role manages QA Engineers and QA Analysts, develops scalable testing strategies, and drives continuous improvement across processes, tools, and methodologies. The ideal candidate thrives in a player-coach capacity, balancing strategic leadership with direct technical contribution. This role will work closely with Product, Engineering, and Operations to embed quality throughout the software development lifecycle (SDLC). 

This is a remote position, with occasional travel. East Coast candidates preferred. 

Key Responsibilities: 

• Lead as a hands-on, player–coach QA leader, contributing directly to test automation design, framework development, code reviews, and the resolution of complex quality and production issues.
• Define, implement, and evolve the overall QA strategy, standards, and best practices across manual and automated testing, ensuring alignment with business, regulatory, and customer requirements.
• Architect and scale modern automation frameworks and CI/CD-integrated testing solutions, driving increased test coverage, reliability, execution speed, and long-term maintainability.
• Own the end-to-end test lifecycle, including test planning, test case design, regression strategy, execution, defect management, and reporting, ensuring processes are repeatable, data-driven, and effective.
• Ensure comprehensive quality coverage across all testing dimensions, including functional, regression, integration, performance, and security testing.
• Embed quality deeply within Agile, Scrum, and DevOps workflows, promoting a shift-left testing culture focused on early validation, defect prevention, and continuous feedback throughout the SDLC.
• Leverage metrics and insights to drive decisions, providing clear visibility into quality trends, release readiness, risks, and outcomes to technical and executive stakeholders.
• Continuously improve QA processes, tooling, and execution, identifying bottlenecks and risks, piloting new technologies, prioritizing initiatives effectively, monitoring execution, and adjusting course as needed. 
• Build, lead, and mentor a high-performing QA team, fostering a culture of collaboration, accountability, and continuous improvement. This includes hiring, setting and monitoring individual performance objectives, career development, performance appraisals, and providing regular feedback and coaching.
• Set clear expectations and create a positive work environment based on accountability, in collaboration with the engineering and management teams.
• Build and maintain productive relationships across departments, navigating organizational complexity and silos.  
• Lead and/or contribute to cross-functional initiatives and change efforts.  
• Communicate clearly and persuasively, adapting messages for diverse technical and business stakeholders across levels and functions. 

Qualifications:  

• 7+ years of experience in software quality assurance, including 3+ years leading and managing QA teams delivering commercial software products (SaaS, on‑prem, and/or mobile).
• Proven experience leading in a hands‑on technical leadership role, balancing people leadership with direct contribution to test automation, reviews, and complex quality issues.
• Strong technical expertise in test automation, including designing, building, and maintaining scalable, maintainable automation frameworks and contributing production‑quality code.
• Proficiency in Python and working knowledge of the .NET framework.
• Deep experience with modern test automation tools and frameworks such as Playwright, Selenium WebDriver, TestNG, Cucumber, and SmartBear tools (TestComplete, ReadyAPI or similar).
• Demonstrated experience integrating automated testing into CI/CD pipelines and DevOps toolchains (e.g., Azure DevOps or comparable platforms).
• Hands‑on experience with test management and defect tracking tools, and ownership of test planning, execution, and reporting practices.
• Strong analytical and problem‑solving skills, with experience using quality metrics and data to assess risk, inform release decisions, and drive continuous improvement.
• Extensive experience delivering software in Agile/Scrum environments with frequent release cadences.
• Passion for modernizing QA practices, including automation‑first strategies and movement toward cloud‑native (PaaS) architectures.
• Bachelor's degree in Computer Science, Software Engineering or related discipline 

Growe welcomes those who are excited to:

• Analyze requirements, specifications, and technical documentation to design effective test cases;

• Create and maintain testing documentation (test cases, checklists, bug reports);

• Execute API testing, perform feature and regression testing on different stages, starting from business requests to full-scale production rollout;

• Analyze reasons for the failed test, report issues, take corrective actions;

• Participate in process improvements to increase the product's quality and the team's performance.

We need your professional experience:

• 3+ years of professional experience in Quality Assurance, WEB testing;

• At least 2 years of experience with Postman, testing APIs and back-end services;

• Strong understanding of software testing theory and methodologies;

• Good understanding of client-server architecture;

• Good understanding of UI/UX best practices;

• Strong knowledge of different testing methods, test design techniques, and types;

• Familiarity with Git Flow;

• Good understanding of SDLC, Agile Concepts, and QA best practices across the SDLC;

• Good understanding of HTML/CSS, JSON/XML;

• Experience with Test Case management Software (e.g. TestRail);

• Basic experience or understanding of the automation testing process;

• Experience with Jira/Confluence.

We appreciate if you have those personal features:

• Strong communication skills;

• Attention to details;

• Proactive and open-minded.

We are seeking those who align with our core values:

• GROWE TOGETHER: Our team is our main asset. We work together and support each other to achieve our common goals;

• DRIVE RESULT OVER PROCESS: We set ambitious, clear, measurable goals in line with our strategy and driving Growe to success;

• BE READY FOR CHANGE: We see challenges as opportunities to grow and evolve. We adapt today to win tomorrow.

Growe welcomes those who are excited to:

• Analyze requirements, specifications, and technical documentation to design effective test cases;

• Create and maintain testing documentation (test cases, checklists, bug reports);

• Execute API testing, perform feature and regression testing on different stages, starting from business requests to full-scale production rollout;

• Analyze reasons for the failed test, report issues, take corrective actions;

• Participate in process improvements to increase the product's quality and the team's performance.

We need your professional experience:

• 3+ years of professional experience in Quality Assurance, WEB testing;

• At least 2 years of experience testing APIs and back-end services;

• Strong understanding of software testing theory and methodologies;

• Good understanding of client-server architecture;

• Good understanding of UI/UX best practices;

• Strong knowledge of different testing methods, test design techniques, and types;

• Familiarity with Git Flow;

• Good understanding of SDLC, Agile Concepts, and QA best practices across the SDLC;

• Good understanding of HTML/CSS, JSON/XML;

• Experience with Test Case management Software (e.g. TestRail);

• Basic experience or understanding of automation testing process;

• Experience in testing payment systems, processing transactions - will be a plus.

We appreciate if you have those personal features:

• Strong communication skills;

• Attention to details;

• Proactive and open-minded.

We are seeking those who align with our core values:

• GROWE TOGETHER: Our team is our main asset. We work together and support each other to achieve our common goals;

• DRIVE RESULT OVER PROCESS: We set ambitious, clear, measurable goals in line with our strategy and driving Growe to success;

• BE READY FOR CHANGE: We see challenges as opportunities to grow and evolve. We adapt today to win tomorrow.

Growe welcomes those who are excited to:

• Design, build, and maintain backend services using .NET (C#);

• Develop and evolve microservices in a production environment;

• Support existing functionality and ensure backward compatibility of releases;

• Work on core domain flows such as accounts, registration, authentication, wallet, and related business capabilities;

• Participate in task analysis, decomposition, and effort estimation;

• Deliver completed tasks for testing and collaborate with QA during test phases;

• Build integrations using asynchronous communication and event-driven patterns;

• Work with relational databases, transactional flows, and optimize query performance;

• Identify performance bottlenecks and contribute to system design improvements;

• Contribute to service observability (logs, metrics, traces, dashboards, monitoring);

• Manage deployment configurations and manifests in Kubernetes environments;

• Work in a GitOps setup and participate in deployment and operational ownership;

• Collaborate with DevOps teams on infrastructure-related changes (including Terraform workflows);

• Participate in on-call rotation and handle production incidents;

• Identify technical debt and propose improvements; 

• Perform high-quality code reviews focusing on maintainability, performance, and consistency.

We need your professional experience:

• 5+ years of commercial backend development experience with C# / .NET (6+), .NET Core / ASP.NET Core;

• Solid understanding of microservices architecture and distributed systems;

• Experience with asynchronous communication and event-driven architectures;

• Experience with message brokers (Kafka or similar);

• Strong knowledge of relational databases (SQL, transactions, indexing, performance tuning), PostgreSQL will be a plus;

• Experience with ORM tools (e.g., Entity Framework);

• Experience writing Unit and Integration tests; 

• Understanding of authentication and authorization (OAuth 2.0, OpenID Connect);

• Good understanding of software design principles (SOLID, separation of concerns, testability);

• Understanding of observability and monitoring in production systems;

• Experience troubleshooting performance and memory issues;

• English - Upper Intermediate;

• Experience with Orleans, Redis will be a plus;

• Experience with AWS, Kubernetes, Terraform will be a plus;

• Experience with Grafana, Loki, Tempo will be a plus.

We appreciate if you have those personal features:

• Good communication skills;

• Multitasking, quick task execution;

• Good team player;

• Responsibility.

We are seeking those who align with our core values:

• GROWE TOGETHER: Our team is our main asset. We work together and support each other to achieve our common goals;

• DRIVE RESULT OVER PROCESS: We set ambitious, clear, measurable goals in line with our strategy and driving Growe to success;

• BE READY FOR CHANGE: We see challenges as opportunities to grow and evolve. We adapt today to win tomorrow.

Growe welcomes those who are excited to:

• Define and drive the company-wide AI strategy, identifying key opportunities for AI transformation across products, engineering, and operations;

• Develop and maintain the AI adoption roadmap, including the selection of AI technologies, tools, and platforms;

• Integrate AI solutions into company processes, including software development, data analysis, QA/testing, documentation, and customer support workflows;

• Build and support internal platforms and tools that enable teams to effectively leverage AI capabilities;

• Collaborate with engineering, analytics, and product teams to identify and implement practical AI use cases;

• Lead internal AI initiatives, including experimentation, proof-of-concept projects, and rapid evaluation of emerging AI tools;

• Educate and support teams in adopting AI tools and best practices through workshops, training sessions, and internal knowledge sharing;

• Promote and develop a strong AI-driven culture across the organization;

• Provide internal AI consulting to business units, helping identify opportunities and evaluate the potential ROI of AI initiatives.

We need your professional experience:

• 8+ years of experience in technology companies, preferably in software engineering, platform engineering, or data/AI-related roles;

• Proven experience implementing new technologies and driving technical transformations at an organizational level;

• Hands-on experience working with modern AI technologies and ecosystems, including LLM-based tools and AI-powered workflows;

• Strong understanding of AI solution architecture and integration of AI tools into developer workflows;

• Experience leading process improvements or transformations in engineering teams;

• English - upper-intermediate or higher (able to communicate in technical discussions);

• Experience implementing AI coding assistants or AI tools for developer productivity (will be a plus);

• Experience working with AI agents or agent-based systems (will be a plus);

• Experience building internal developer platforms or engineering productivity tools (will be a plus);

• Experience working with data platforms or ML infrastructure (will be a plus).

We appreciate if you have those personal features:

• Strategic thinking and the ability to identify high-impact AI opportunities;

• Strong communication skills and the ability to explain complex technical concepts in a clear and accessible way;

• Ability to influence teams and drive change without direct managerial authority;

• Strong problem-solving and experimentation mindset;

• Curiosity and passion for emerging technologies and innovation;

• Ability to balance long-term strategy with fast experimentation and practical delivery.

We are seeking those who align with our core values:

• GROWE TOGETHER: Our team is our main asset. We work together and support each other to achieve our common goals;

• DRIVE RESULT OVER PROCESS: We set ambitious, clear, measurable goals in line with our strategy and driving Growe to success;

• BE READY FOR CHANGE: We see challenges as opportunities to grow and evolve. We adapt today to win tomorrow.

Growe is a leading business advisory and services group in iGaming and Entertainment. We are creators of strategies that work and solutions that scale. Combining strategic vision with hands-on expertise, we help businesses navigate the fast-evolving industry, seize new opportunities, enter new markets, and achieve sustainable growth.

Our expertise spans across key areas: from business and brand strategy development to market research, marketing solutions, IT customization, organizational structuring, and talent management. We partner with our clients to turn challenges into competitive advantages, ensuring successful market entries and long-term global expansion.

At Growe, there are no limits to our ambitions! We boldly break stereotypes and strive for unparalleled achievements in an ever-changing industry. 

Are you ready to grow with us?

Growe welcomes those who are excited to:

• Define and drive the company-wide AI strategy, identifying key opportunities for AI transformation across products, engineering, and operations;

• Develop and maintain the AI adoption roadmap, including the selection of AI technologies, tools, and platforms;

• Integrate AI solutions into company processes, including software development, data analysis, QA/testing, documentation, and customer support workflows;

• Build and support internal platforms and tools that enable teams to effectively leverage AI capabilities;

• Collaborate with engineering, analytics, and product teams to identify and implement practical AI use cases;

• Lead internal AI initiatives, including experimentation, proof-of-concept projects, and rapid evaluation of emerging AI tools;

• Educate and support teams in adopting AI tools and best practices through workshops, training sessions, and internal knowledge sharing;

• Promote and develop a strong AI-driven culture across the organization;

• Provide internal AI consulting to business units, helping identify opportunities and evaluate the potential ROI of AI initiatives.

We need your professional experience:

• 8+ years of experience in technology companies, preferably in software engineering, platform engineering, or data/AI-related roles;

• Proven experience implementing new technologies and driving technical transformations at an organizational level;

• Hands-on experience working with modern AI technologies and ecosystems, including LLM-based tools and AI-powered workflows;

• Strong understanding of AI solution architecture and integration of AI tools into developer workflows;

• Experience leading process improvements or transformations in engineering teams;

• English - upper-intermediate or higher (able to communicate in technical discussions);

• Experience implementing AI coding assistants or AI tools for developer productivity (will be a plus);

• Experience working with AI agents or agent-based systems (will be a plus);

• Experience building internal developer platforms or engineering productivity tools (will be a plus);

• Experience working with data platforms or ML infrastructure (will be a plus).

We appreciate if you have those personal features:

• Strategic thinking and the ability to identify high-impact AI opportunities;

• Strong problem-solving and experimentation mindset;

• Strong communication skills and the ability to explain complex technical concepts in a clear and accessible way;

• Ability to influence teams and drive change without direct managerial authority;

• Curiosity and passion for emerging technologies and innovation;

• Ability to balance long-term strategy with fast experimentation and practical delivery.

We are seeking those who align with our core values:

• GROWE TOGETHER: Our team is our main asset. We work together and support each other to achieve our common goals;

• DRIVE RESULT OVER PROCESS: We set ambitious, clear, measurable goals in line with our strategy and driving Growe to success;

• BE READY FOR CHANGE: We see challenges as opportunities to grow and evolve. We adapt today to win tomorrow.

What we offer:

• Medical insurance and financial aid;

• Benefit Cafeteria (compensation for the gym/stomatology/psychological service & etc.);

• 100 % paid sick leaves;

• Paid vacation;

• Annual salary review (based on performance);

• Quarter bonuses according to the company’s policy;

• Individual annual training budget which allows to visit paid conferences, training sessions, English lessons, workshops, etc.;

• Growe University (Leadership Programs, Knowledge sharing, Webinars, etc.);

• Personal development plan;

• Corporate events and team-building activities;

• Growe Care (Well-being Program);

• Free lunches at the office.

The TMF Manager will report to the Executive Director, Clinical Quality Assurance and will support the quality and integrity of the Trial Master File (TMF) and electronic Trial Master File (eTMF) across clinical programs. This role helps ensure clinical trial documentation is complete, accurate, and maintained in accordance with regulatory requirements and industry standards throughout the clinical trial lifecycle.

The Clinical Quality Assurance organization partners with Clinical Development and cross-functional stakeholders to promote and maintain high-quality clinical research practices across the drug development lifecycle. The function provides independent oversight to ensure clinical trials are conducted in compliance with global regulatory requirements and that the organization maintains continuous inspection readiness.

This role provides oversight of Trial Master File management to ensure clinical trial documentation is organized, complete, and maintained in a state of continuous inspection readiness for our Vera studies. The individual partners with study teams, functional document owners, and system users to monitor TMF health, identify documentation gaps, and support effective TMF management throughout the lifecycle of clinical studies.

The position also serves as the eTMF system administrator and collaborates with Clinical Quality Assurance leadership to support system governance, implement improvements through appropriate change control processes, and provide training and guidance to study teams and functional stakeholders.

The role operates with a high degree of independence in monitoring TMF quality and completeness while working closely with cross-functional teams to ensure documentation practices align with regulatory expectations and organizational procedures.

Responsibilities:

• Provide oversight of Trial Master File management across clinical development programs and functions. The position partners closely with Clinical Operations, Clinical Supply Chain, Data Management, Pharmacovigilance, Regulatory Affairs, and other development functions to ensure essential clinical documentation is appropriately maintained within the TMF. Partner with study teams, functional document owners, and system users to facilitate periodic TMF health discussions and ensure alignment on TMF quality and completeness expectations.
• Interface with CROs and external vendors responsible for TMF activities and contributes to maintaining TMF inspection readiness across the organization. In addition, the position supports TMF lifecycle activities including study start-up planning, ongoing TMF maintenance, study closeout, and TMF archival in accordance with regulatory and company retention requirements.
• Contribute to establishing and maintaining consistent TMF management practices across studies and programs to support alignment with regulatory expectations and industry best practices.
• Conduct routine TMF health reviews and collaborate with study teams and document content owners to identify documentation gaps and ensure appropriate remediation.
• Oversee quality, completeness, and timeliness of Trial Master File (TMF/eTMF) documentation across clinical studies, ensuring appropriate governance of TMF practices across study teams and functional document owners.
• Develop and track eTMF metrics for studies and communicate trends or issues identified to study teams and management
• Serve as the eTMF system administrator, supporting user access management, system configuration support, troubleshooting, and ongoing optimization of system functionality to support TMF quality and inspection readiness.
• Support regulatory inspections and internal audits involving TMF records and management, including providing eTMF navigation and demonstration of TMF document structure and audit trail traceability.
• Collaborate with the Head of Clinical Quality Assurance and system users to identify opportunities to improve TMF processes, system functionality, and inspection readiness practices.
• Work with the eTMF system owner and IT or system support teams to implement system improvements in accordance with required change control and validation procedures.

 Qualifications:

• Bachelor’s degree plus 8 Years experience in life sciences, pharmacy, or related scientific discipline or commensurate work experience managing TMFs.
• Pharmaceutical, biotechnology, or CRO experience with direct involvement in Trial Master File management desired.
• Strong knowledge of regulatory requirements and industry expectations related to clinical trial documentation and Trial Master File management.
• Trial Master File (TMF) oversight and electronic TMF systems.
• Clinical trial documentation requirements and the TMF Reference Model.
• TMF health review and document completeness monitoring.
• Regulatory inspection readiness and inspection support.
• Cross-functional collaboration with clinical development functions.
• Working knowledge of global Good Clinical Practice (GCP) requirements and regulatory expectations for clinical trial documentation.
• Experience contributing to:
  • TMF process improvement initiatives
  • eTMF system administration or system governance
  • TMF metrics development and monitoring
  • TMF closeout and archival processes
• Experience working with CROs or vendors responsible for TMF activities.

Position Summary:

The Senior Manager, Quality Assurance, Drug Product focus, will report to the Director, Quality Assurance. The Senior Manager is responsible for collaborating with cross-functional teams and external partners to ensure both clinical and commercial Drug Products and Devices meet regulatory requirements and internal Vera standards.

Responsibilities:

• Responsible for quality oversight of biologics sterile drug product (DP) manufacturing and combination products, including design control and Design History File (DHF) requirements.
• Responsible for implementing strategies and tactics to promote and maintain GxP compliance.
• Lead quality aspects of and provide quality support on DP tech transfers.
• Liaise with CMO Quality partners to communicate QA policy and procedures.
• Collaborate with contract manufacturers and internal stakeholders to address deviations/ investigations and compliance issues.
• Responsible for material disposition of commercial and clinical DP/ combination products.
• Review executed batch records and associated documentation for material disposition.
• Review and approve GMP documentation such as master batch records, deviations, change controls, specifications, and various other protocol and reports to support GMP production.
• Review and approve validation protocols and reports such as process validation, shipping validation, cleaning validation, etc.
• Provides assistance during both internal and regulatory agency audits as required
  Perform Person-in-Plant duties, as required.
• Participate in Material Review Board as required.
• Helps define and implement appropriate quality standards/specification, methods, systems, and metrics for clinical and commercial quality operations.
• Act as the Quality representative on assigned product teams to advocate compliance and quality assurance.
• Lead for Quality Agreement with external partners.
• Support product lifecycle and continued process verification.
• Availability for 10-20% travel, both domestically and internationally.

Qualifications:

• Bachelor’s degree in biomedical engineering, chemical engineering, pharmaceutical sciences, or a related field. Advanced degree preferred.
• Minimum 10+ years of experience in a GMP Quality, Compliance, and/or Regulatory setting.
• Minimum 6+ years in a GMP QA role, with a preference for direct experience in biologics sterile DP manufacturing/aseptic processing including vials and prefilled syringes/autoinjectors.
• Excellent written and verbal communication skills, including a demonstrated ability to effectively communicate in a project team environment, within department, among functional groups and among external collaborators.
• Innovative skills with problem solving and peer influence.
• In-depth knowledge of FDA, ISO, EMA, GMP and ICH quality systems and regulatory requirements.
• Experience of working with external partners.
• Strong attention to detail is a must.
• Excellent interpersonal, written and oral communication skills.
• Outstanding organizational skills.
• Ability to operate in a fast-paced, multi-disciplinary industrial environment.
• Capable and comfortable with normally receiving no instructions on routine work and general instructions on new assignments.
• Familiar with global medical device/combination products standards such as 21 CFR Parts 803, 806, and 820, ISO 13485, and EU MDR is a plus.

Position Summary:

The Associate Director, Clinical Quality Assurance, will report to the Executive Director, Quality Assurance. The Associate Director, Clinical Quality Assurance serves as a key quality partner to clinical study teams and provides quality oversight of clinical development activities. This role contributes to strengthening a maturing Quality Management System (QMS) by identifying quality risks, supporting risk-based decision making, and ensuring quality practices are effectively implemented across clinical programs.

The Clinical Quality Assurance organization partners with Clinical Development and cross-functional stakeholders to promote and maintain high-quality clinical research practices across the drug development lifecycle. The function provides quality oversight to ensure clinical trials are conducted in compliance with global regulatory requirements and that the organization maintains continuous inspection readiness.

This role provides proactive Clinical Quality Assurance oversight for clinical studies and development functions. The individual partners closely with Clinical Operations, Pharmacovigilance, Data Management, Regulatory Affairs, and other development function and  serves as a key member of study teams, helping identify quality issues and risks,  and reviews quality events, investigations, and CAPAs; analyzing quality signals across studies and vendors that support risk-based decision making, and ensuring quality management practices are appropriately implemented throughout the clinical trial lifecycle.

The role operates with a high degree of independence in evaluating quality risks and compliance considerations while collaborating closely with cross-functional teams to support effective implementation of quality practices across clinical development programs.

The position contributes to strengthening the organization’s maturing Quality Management System (QMS) by supporting procedural governance, audit program oversight, and quality process improvement initiatives.

Responsibilities:

• Serve as the Clinical Quality Assurance representative on assigned clinical study teams, providing proactive guidance to ensure clinical trial conduct aligns with GCP and regulatory expectations.
• Provide oversight of clinical quality events, investigations, and CAPAs, ensuring appropriate root cause analysis, corrective actions, and identification of systemic quality trends.
• Analyze quality signals across studies, vendors, and operational processes to identify emerging risks and recommend mitigation strategies.
• Contribute to governance of the clinical audit program, including risk-based selection of audits and oversight of Audit CAPA follow-up. Execution of audits is performed by the audit function.
• Serve as a quality interface with CROs and vendor quality representatives to ensure appropriate management and resolution of quality issues.
• Support inspection readiness activities and provide first-line Clinical QA support during sponsor regulatory inspections, including preparation and follow-up actions.
• Review and provide input on new or revised SOPs and controlled documents to ensure alignment with regulatory requirements and consistency across organizational procedures.
• Provide input on training assignments and training matrices to ensure procedures are appropriately implemented across functional roles.
• Participate in process improvement initiatives that support the development and strengthening of the Quality Management System, including the evaluation, assessment, and implementation of quality governance, processes, and systems.

Qualifications:

• Bachelor’s degree in life sciences, pharmacy, or related scientific discipline required. Advanced degree preferred.
• Approximately 8+ years of industry experience, including leadership in clinical quality oversight or quality governance.
• Strong applied knowledge of global GxP regulations applicable to clinical development, including:
  • Good Clinical Practice (GCP)
  • Good Pharmacovigilance Practice (GVP)
  • Good Laboratory Practice (GLP)
  • GMP experience is not required for this role
• Experience with the following is desired:
  • Quality management and oversight of clinical trials
  • Quality event and CAPA management
  • Regulatory inspection readiness and inspection support
  • Risk-based quality management approaches
  • Planning of clinical audits (including sites, internal audits)
  • Developing metrics and reviewing issues for quality signals and trends
  • SOP governance through controlled document reviews
  • Training matrix or training governance activities
• Relevant certifications such as RQAP, CQA, CCRC, or RAC are considered a plus.

Gerente de Folha de Pagamento

Esta pessoa gestora ficará responsável pela gestão do time de Departamento Pessoal que é o responsável pela gestão da folha, benefícios e ponto. Garantindo aos Blippers a correta aplicação das condições previstas no seu contrato de trabalho e o pagamento tempestivo da remuneração e benefícios.

No escopo do Gerente de Folha de Pagamento, estão a gestão das atividades das áreas afins no Brasil e, também em todos os países onde a Blip mantém operação (atualmente, México e Espanha). Dentre as principais responsabilidades, estão: garantir o correto cálculo e pagamento da folha, benefícios e encargos sociais; estruturar as atividades das áreas definindo o melhor modelo entre estrutura própria e terceirização; apresentar oportunidades de planejamento tributário para redução de encargos sociais pagos; definir processos de revisão para atividades terceirizados. Por fim, revisar os processos dos países, a fim de assegurar a criação de um processo global, aderente as demandas locais.

Se você é uma Pessoa com Deficiência (PcD), saiba que todas as vagas da Blip são inclusivas.

Estamos esperando sua inscrição!

RESPONSABILIDADES E ATRIBUIÇÕES

➔ Qual será o seu papel no time?

• Gerenciar o time de Departamento Pessoal.
• Criar e revisar normativos / fluxos de processos pertinentes à ambas as áreas que
• atenda a todos os países.
• Definir os principais KPI’s e relatórios para seguimento das atividades das áreas.
• Garantir o correto cálculo e pagamento das remunerações, benefícios e encargos sociais.
• Identificar iniciativas de planejamento tributário que possam reduzir os encargos sociais das empresas.
• Trabalhar em conjunto com os principais stakeholders, a fim de garantir a aderência dos processos as demandas de negócio.

REQUISITOS E QUALIFICAÇÕES

➔ O que esperamos de você?

• Pós-graduação/Especialização em assuntos relacionados a folha de pagamento
• Sólida experiência em departamento pessoal;
• Experiência comprovada em gestão de equipes;
• Vivência em planejamento tributário, focado em redução dos encargos sociais;
• Visão analítica relacionada aos processos, acompanhando métricas;
• Espanhol fluente.

➔ Será um diferencial se você tiver:

• Experiência em auditoria;
• Vivência de folha de pagamento e impostos em outros países;
• Inglês fluente;
• Experiência nos sistemas SAP E ADP

Sua Experiência no Dia a Dia

• 🕘 Horário Flexível: Mais autonomia para organizar sua rotina com equilíbrio e responsabilidade.
• 🏠 Modelos de Trabalho Flexíveis: Remoto, híbrido ou presencial, conforme a necessidade da função.
• 👕 No Dress Code: Liberdade para ser quem você é, sem formalidades.
• 🖥️ Auxílio Home Office e Blip Setup: Suporte financeiro para montar (ou melhorar) seu espaço de trabalho remoto.
• 🎉 Day Off de Aniversário: Um dia de folga no mês do seu aniversário para comemorar como quiser.
• 🔋 Blip Recharge: São 5 dias de folga remunerada por ano, para cargos que não fazem registro de ponto, pensados para equilibrar a jornada.

 Bem-estar e Qualidade de Vida

• 🍽️ Vale Alimentação ou Refeição: R$ 1144,00 mensais, sem desconto e creditado inclusive nas férias e licenças
•  Beneflex: Valor mensal creditado em saldo livre, permitindo flexibilidade total de uso, de acordo com suas necessidades.
• 🚍 Vale Transporte: Disponível conforme necessidade de deslocamento.
• 🏋️‍ Wellhub (Gympass):  Acesso do Plano Starter sem custo, para utilizar  academias, apps de bem-estar e atividades físicas, também para dependentes.
• 🎭 Convênio SESC: Acesso à cultura, lazer, esportes, hotéis, colônia de férias e mais.

 Saúde Física e Emocional

• 🩺 Plano de Saúde (Sulamérica): Cobertura nacional, quarto privativo para você e seus dependentes, com desconto apenas de coparticipação.
• 🦷 Plano Odontológico (Odontoprev): Cobertura nacional para você e seus dependentes, com três opções de planos, e  desconto integral do valor do plano escolhido.
• 🧠 Conexa Saúde: Plataforma de atendimento psicológico online.
•  Plano de Medicamentos (Vidalink): Crédito mensal de R$50,00 para compra de medicamentos com prescrição médica, além de descontos exclusivos.
• 🔐 Seguro de Vida: Cobertura equivalente a 24 vezes o seu salário mensal.

 Família, Parentalidade e Apoio

• 👶 Licença Maternidade Estendida: 180 dias para viver o início dessa nova fase com tranquilidade.
• 👨‍👧 Licença Paternidade Estendida: 30 dias para estar presente e fortalecer vínculos.
• 🧸 Auxílio Creche: Reembolso de R$ 676,81 para filhos de até 2 anos e R$ 592,21 para filhos de até 5 anos.
• 🧩 Auxílio para Dependente PCD: Apoio de R$ 846,02 para filhos com deficiência ou neuro diversidade.

 Desenvolvimento e Reconhecimento

• 📘 Incentivo Educacional: Parcerias com instituições de ensino superior e escolas de idiomas.
• 💰 ICP – Incentivo de Curto Prazo: Reconhecimento financeiro vinculado a metas da Blip.

 Diversidade e Inclusão

• 🏳️‍🌈 Seu Nome Importa: Reembolso de até R$250,00 para despesas com alteração de prenome e/ou marcador de gênero, fortalecendo a inclusão e o respeito à identidade.

About Us

Mighty Networks helps people and brands build communities, online courses, memberships, challenges, and events. Through its advanced technology, called people magic, Mighty helps the members of those networks build relationships with each other by surfacing the most relevant and interesting connections. 

Because of this novel approach and member-centered experience, Mighty has produced the most $1M communities and helped its Hosts earn over $500M.

The Role

As a Community Strategist, you’ll work with our premium Mighty Pro customers to help them create deeply engaging community experiences that lead to powerful outcomes.

You will lead workshops, co-create launch strategies, and shape the early member experience for some of the world’s boldest and most influential Hosts. This role is perfect for someone who thrives in both structured systems and creative problem-solving, and is excited to model excellence, mentor peers, and scale success through repeatable frameworks.

What You'll Do

• Serve as a strategic partner to new Mighty Pro Hosts during their onboarding phase as they set up their Network in the way that leads to maximum member adoption, engagement, and retention. 
• Facilitate impactful workshops with Hosts and their teams that establish strong foundations in community design, content cadence, and engagement strategy.
• Deliver targeted training on feature utilization, member onboarding flows, and tactical programming to drive adoption, activation, and retention.
• Provide creative input and feedback on brand elements like landing pages, welcome experiences, email sequences, and network messaging to ensure a cohesive and compelling member journey.
• Own the development and delivery of strategic Community Design Plans—including network architecture, monthly themes, onboarding flows, and launch programming calendars.
• Collaborate closely with Launch Specialists and Implementation teams, providing timely information and handling lightweight setup tasks directly where appropriate.
• Ensure clarity, consistency, and excellence in the execution of space configuration, access structure, and end-to-end member experience.
• Maintain regular updates to internal stakeholders on Host performance, needs, risks, and outcomes—contributing to visibility and cross-functional alignment.
• Contribute to shared knowledge across the Customer Success team by capturing and scaling best practices, identifying emerging trends, and improving playbooks.

What We're Looking For

• 6+ years of client-facing experience, ideally working with strategic accounts or supporting 5–6 figure engagements in a SaaS, media, or creator-focused business. 
• 2+ years experience in a consulting, business coaching, or agency role. 
• Strategic thinker and tactical executor—you can map out long-term plans, define metrics for success, and follow through on details to deliver.
• Deep understanding of community-building and digital member experiences; you’re passionate about helping others create belonging at scale.
• Excellent communicator and facilitator, with confidence in guiding executive teams through planning, decision-making, and feedback cycles.
• Master of meetings—you show up with a plan, gather input with nuance, read the room, and close with clear decisions and next steps.
• Adaptable and proactive, energized by growth and ambiguity, and always seeking ways to streamline and improve.
• Highly collaborative and cross-functional, thriving when working across CS, Implementation, Product, and Strategy to elevate outcomes.
• Radically curious, with a growth mindset and drive to keep learning about Hosts, their businesses, and how digital communities are evolving.

What We Offer

• A dynamic, remote-first work culture that values creativity, autonomy, and bold thinking.
• Comprehensive benefits, including health, vision, dental, and generous paid time off.
• Clear opportunities for professional growth, including leadership pathways and skill development support.
• The chance to shape the future of how communities, creators, and brands thrive online—with the team that’s building what’s next.

Join us in shaping the future of community-driven digital businesses with Mighty Pro!

Senior Yield Data Analyst

Job Summary

We are seeking a highly analytical and data-driven individual to optimize and maximize monetization across our publisher partners. As a key member of our Yield team, you will monitor, analyze, and enhance yield performance using complex data sets, producing actionable insights and strategies. We are looking for a curious and proactive Senior Yield Data Analyst who enjoys deep-diving into analysis and technical investigations, and producing creative ideas in a dynamic fast-paced environment.  

Responsibilities:

• Identify, analyze, and interpret trends in complex data sets to maximize publisher yield.
• Extract and analyze bidstream and auction data to surface trends, anomalies, and optimization opportunities. Provide recommended changes to enhance bidding dynamics and yield outcomes.
• Develop and maintain analytic monitoring and alerting systems for yield management, ensuring rapid identification and diagnosis of revenue-affecting issues and performance drops.
• Produce data-driven summaries and actionable insights for internal teams and executives, ensuring technical accuracy and clear communication for a range of technical and non-technical stakeholders.
• Support Yield Managers and Publishers in implementing data-driven best practices and monetization strategies.
• Monitor macro and micro trends, providing proactive alerting on network or site-level issues and tracking key KPIs (ie fill rate, eCPM, revenue, latency, viewability).
• Investigate and respond to technical or operational issues to maximize yield without compromising user experience, site speed, or ad quality.
• Build and maintain AB testing frameworks, reporting, and result interpretation.
• Perform root cause analysis for data or ad-serving problems; provide technical QA for new publisher onboarding, AB tests, product launches, and engineering initiatives.
• Act as a subject matter expert for Freestar data capabilities. Support data integrity projects.
• Project manage yield and data initiatives from planning through successful implementation, ensuring clarity, accountability, and effective communication. Collaborate cross-functionally with Business Intelligence, Product, Engineering, Customer Success, Business Development, and Demand.
• Stay up-to-date on industry trends and emerging yield opportunities; recommend and pilot innovative monetization solutions.

Qualifications:

• Bachelor’s degree or relevant work experience in Mathematics, Economics, Statistics, Business Analytics, Data Science, or a related quantitative field.
• 3-5 years of experience in ad tech; preferably at a digital publisher or ad management company. Minimum 2 years of experience in an analytical role.
• Deep familiarity with header bidding, Prebid, SSPs, DSPs, ad serving, Google Ad Manager, and major ad tech platforms.
• Advanced skills in Excel and Google Sheets. Familiarity with working with large complex data sets.
• Experience in SQL and willingness to adopt new data tools as needed.
• Hands-on experience with data visualization and presentation tools to tell compelling stories with data.
• Adept at deriving analytic insights, and presenting findings to external and internal stakeholders.
• Strong written and verbal communication skills to explain complex yield strategies and analytical insights to technical and non-technical audiences.

 We’d also like to see:

• Detail-oriented and organized, able to manage multiple priorities and stakeholders.
• Proactive, resourceful, and self-motivated; possesses intellectual curiosity and the drive to independently explore and solve problems.
• Able to work independently as well as part of a broader team.
• Experience with AB testing a plus.
• Experience with LLMs or machine learning tools for data analysis is a bonus.
• Adaptable and comfortable wearing many hats in a rapidly changing industry and company setting.

 What you can expect in return:

• Full-Time, Salaried Position
• The opportunity to be part of something BIG

Freestar is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information.

This role is not eligible for visa sponsorship

The IT Engagement Coordinator plays a critical role in connecting business demand with IT delivery execution. This role ensures that work flows efficiently from intake through delivery by coordinating across business partners and cross-functional IT teams. The coordinator promotes visibility, alignment, and operational efficiency across the IT/Digital portfolio while supporting consistent, high-quality engagement practices.

Intake Facilitation & Workflow Management

• Serve as the initial point of contact for Digital/IT intake requests, ensuring submissions are clearly defined, categorized, and routed appropriately.
• Coordinate intake activities to ensure efficient progression from request through delivery.
• Ensure intake artifacts are complete, accurate, and actionable.
• Support intake decisions within established governance and prioritization frameworks.
• Facilitate early discovery activities in partnership with Business Analysts (BA) and User Experience (UX) teams to reduce rework.
• Maintain visibility of work across intake and delivery stages for multiple teams.
• Communicate updates on priorities, timelines, and decisions to stakeholders.
• Ensure consistent tracking and resolution of questions, issues, and changes throughout the lifecycle.

Cross-Functional Coordination

• Act as a central coordination point between business partners and delivery teams, including BA, QA, UXD, and development.
• Support delivery readiness by coordinating handoffs and aligning work across teams.
• Identify workflow gaps and help drive alignment across projects, enhancements, and operational work.
• Ensure work remains visible, prioritized, and progressing according to plan.

Metrics, Reporting & Operational Insights

• Track and maintain operational and portfolio metrics (e.g., intake volume, throughput, backlog health).
• Develop reporting views that enhance transparency and support decision-making.
• Identify trends, risks, and constraints, escalating as needed.
• Provide insights to improve prioritization, capacity planning, and delivery performance.

Process Improvement

• Identify inefficiencies in intake and delivery workflows.
• Recommend and support implementation of process improvements that increase consistency and reduce delays.
• Contribute to continuous improvement initiatives across the IT/Digital organization.

AI-Enabled Ways of Working

• Leverage AI-enabled tools to enhance intake clarity, documentation quality, workflow analysis, and reporting.
• Promote practical and responsible use of AI to improve speed, efficiency, and quality of work.
• Support adoption of emerging tools and best practices across teams.

Qualifications

Professional Background

• Bachelor’s degree in Business, Information Technology, or related field (or equivalent experience).
• 2–5 years of experience in IT coordination, delivery operations, intake/workflow management, or a related role.

Skills & Competencies

Relationship & Communication

• Strong ability to build relationships across business and IT stakeholders.
• Clear and effective communicator, able to simplify complex information.
• Skilled in facilitating discussions to clarify scope, priorities, and ownership.

Operational & Analytical Strength

• Highly organized with the ability to manage multiple workstreams simultaneously.
• Strong analytical skills with the ability to interpret metrics and identify bottlenecks.
• Comfortable making intake and workflow decisions within defined frameworks.

Delivery Knowledge

• Solid understanding of SDLC and IT delivery practices.
• Experience supporting intake processes and coordinating workflows.
• Ability to support consistent handoffs and identify gaps in delivery processes.

Pay Range:

• $66,500.00 - $92,000.00  

Salary is commensurate to experience, location, etc.

#VIZI 
#LI-LM1

The Guidewire PolicyCenter Business Systems Analyst serves as a critical liaison between business stakeholders and technical teams, driving the successful delivery of insurance policy administration solutions. This role is responsible for gathering, analyzing, and translating business requirements into functional specifications within the Guidewire PolicyCenter platform.

Key responsibilities include collaborating with underwriting, product, and operations teams to understand business needs; configuring and supporting PolicyCenter functionalities; facilitating workshops and backlog refinement; and ensuring solutions align with business objectives and regulatory requirements. The analyst partners closely with developers, QA teams, and product owners to support design, testing, and implementation activities across the software development lifecycle.

The ideal candidate brings strong knowledge of Property & Casualty insurance processes, hands-on experience with Guidewire PolicyCenter, and demonstrated skills in requirements elicitation, Agile delivery, and stakeholder communication. A focus on problem-solving, continuous improvement, and delivering high-quality, scalable solutions is essential for success in this role. Up to date Guidewire Analyst ACE certification is required.

Pay Range:

• $66,500.00 - $92,000.00  

Salary is commensurate to experience, location, etc.

#VIZI

#LI-LM1