About the role:

What you’ll do:

• Own end-to-end execution across operational workflows; handle exceptions, escalations, and anything that falls outside automated processes
• Work directly with third-party providers, vendors, and community or regulatory bodies to resolve issues and move cases to resolution
• Validate AI-generated outputs; take ownership of quality, accuracy, and effectiveness before downstream impact
• Manage a high volume of open cases simultaneously against hard deadlines
• Cross-train across workflows to cover volume variability
• Identify process gaps and give feedback on where tools or workflows need to improve

What you’ll bring:

• Comfort working with AI tools and a genuine interest in using technology to work faster and smarter; you don't wait for systems to do your job, you figure out how to make them work for you
• Strong project management instincts with the ability to drive multiple workstreams to hard deadlines
• Persistence and follow-through when working with unresponsive third parties
• High accountability and urgency around deadlines with direct customer impact
• Strong communication skills: you'll manage external relationships, negotiate, escalate issues, and resolve disputes by phone and in writing
• Attention to detail and strong documentation habits across a large portfolio
• Comfortable working in a high-ambiguity environment where you're helping build the playbook
• Background in operations, case management, project coordination, property management, real estate, insurance, mortgage/escrow, or similar is a plus
• Opendoor is actively consolidating its internal tooling stack; comfort with new systems and change is essential

About the Team:

We’re looking for a Staff Software Engineer I/II to join our Data Ingestion Team, which builds and operates the critical infrastructure that serves as the “front door” of StackAdapt’s event flow. In this role, you’ll own technical direction for critical parts of our ingestion platform, lead large-scale initiatives, and shape how data flows across the company.

The Data Ingestion team tackles complex distributed systems challenges at massive scale, with a focus on scalability, performance, and reliability. Our systems process over 10 billion events per day, powering core functions across bidding, reporting, billing, analytics, and machine learning. You will work on challenging technical problems and partner with teams across the company to drive key initiatives.

We design + build low-latency, highly reliable distributed systems for impressions, clicks, conversions, and third-party signals, ensuring data is accurate and available to downstream teams in real time. This is a high-impact area at the core of StackAdapt’s platform, the systems you own will directly shape data quality, system reliability, and the speed at which teams across the company can build and innovate. Our work sits at the cutting edge of large-scale distributed systems, leveraging modern technologies and architectures to solve complex real-time data challenges. The core stack includes Golang, Kafka, TiDB, Aerospike, Vitess, Kubernetes, and more.

If you enjoy solving complex distributed systems problems at scale and driving technical impact across teams, this role would be a great fit for you.

StackAdapt is a Remote First company. We are open to candidates located anywhere in Canada or the United States for this position.

What You’ll Be Doing:

• Own and lead large technical initiatives end-to-end, from design through production and monitoring
• Provide technical leadership and mentorship to engineers across the team
• Design, build, and operate highly scalable, distributed ingestion services for real-time and near-real-time scenarios
• Contribute hands-on as needed while enabling the team to execute effectively
• Build and maintain event ingestion pipelines using streaming technologies like Kafka
• Work with high-volume storage systems and databases to persist and serve data efficiently
• Partner with Data, ML, Product, and Platform teams to support evolving requirements
• Improve code quality, testing practices, system reliability, and observability
• Participate in design reviews, code reviews, and architectural discussions
• Balance and prioritize projects to maximize impact and align with company objectives

What You’ll Bring to the Table:

• Extensive experience building distributed systems and high-throughput backend services
• Proven ability to lead technical direction and drive large, cross-team initiatives
• Strong problem-solving and communication skills, with comfort working in ambiguous, complex domains
• Collaborative mindset with the ability to influence across teams
• Ability to think strategically, lead technically, and drive high-impact, scalable solutions
• Hands-on experience with streaming systems (Kafka or similar)
• Strong understanding of distributed systems trade-offs (consistency, availability, partition tolerance, scalability)
• Maintains an AI-forward approach to software engineering - leveraging AI to boost productivity, collaboration, and business automation
• Bonus: Familiarity with AdTech, event-driven architectures, or analytics systems

#LI-TM8

About the Role:

As the Head of Social and Influencer Marketing, you will define and lead Gusto's social and influencer strategy to significantly grow brand awareness, engagement, and consideration among small businesses and their advisors. You will be responsible for building, managing, and developing a high-performing team, overseeing all social channels, content strategy, and end-to-end influencer programs. You’ll work closely with brand, product marketing, sales, and PR teams to ensure a consistent, compelling, and integrated brand voice across all social touchpoints, driving measurable impact on our B2B growth objectives. You’re a visionary leader, deeply analytical, and customer obsessed, with a proven track record of scaling social and influencer initiatives. You will also serve as a leader in Gusto’s AI-native evolution, defining the standards for ethical and high-quality AI usage across all social and brand channels.

About the Team:

This role is a key leadership position within our marketing organization, vital for shaping Gusto's public presence and accelerating growth across direct and indirect channels. We are a team that combines creativity, data-driven insights, and cross-functional collaboration to design campaigns that reach, engage, and convert the right audiences at scale. You will build and empower a team dedicated to fostering vibrant communities and amplifying our message, contributing to Gusto's mission to serve over 400,000 small businesses, and we’re just getting started

Here’s what you’ll do day-to-day:

• Develop and execute a comprehensive social media and influencer marketing strategy aligned with business objectives, brand guidelines, and B2B audience needs.

• Lead, mentor, and grow a team of social media and influencer marketing professionals, fostering a culture of innovation, collaboration, and continuous improvement. This includes acting as an Innovator to build repeatable, documented AI-assisted workflows (e.g., advanced prompt libraries for copy and content ideation, automated testing models) that increase the team’s effectiveness, and conducting regular training to elevate the team's AI fluency.

• Oversee content strategy, creation, and distribution across all owned social channels (e.g., LinkedIn, Meta, YouTube, Tik Tok), ensuring brand consistency and engagement. You are accountable for setting rigorous internal standards to Grade the Output of all AI-generated content for accuracy and brand voice.

• Design, launch, and manage end-to-end influencer programs that drive authentic advocacy, reach new audiences, and generate measurable results for B2B segments.

• Establish and evolve community management best practices, ensuring timely and engaging interactions with our audience.

• Partner closely with Brand, Product Marketing, PR, and Sales teams to integrate social and influencer efforts into broader campaigns and product launches.

• Define key performance indicators (KPIs), conduct regular analysis of social media and influencer performance, and provide actionable insights to optimize strategy and demonstrate ROI. You will strategically Give it to AI by identifying the highest-leverage opportunities for large language models and predictive tools to maximize campaign reach and targeting.

• Proactively champion the Guard the Trust principle by ensuring 100% compliance with Gusto's AI and data policies across all social, influencer, and community programs.

• Manage budgets, agency relationships, and social media tools/platforms effectively.

• Stay abreast of emerging social media trends, platforms, and technologies (including AI advancements) to identify new opportunities for growth and innovation.

Here’s what we're looking for:

• 12+ years of overall marketing experience, with at least 7+ years specializing in social media and influencer marketing, and 3+ years in a leadership role managing a team.

• Proven track record of building and scaling social media and influencer programs for B2B brands, demonstrating measurable growth in awareness, engagement, and lead generation.

• Deep expertise in developing content strategies tailored for various social platforms and audience segments.

• Strong understanding and hands-on experience with social media management platforms, analytics tools, and influencer marketing platforms.

• Exceptional analytical skills: ability to interpret complex social data, measure campaign effectiveness, and translate insights into strategic recommendations.

• A proven track record of operating at the Innovator or Amplifier level of AI fluency. This means moving beyond personal tool usage to define, deploy, and govern AI strategy for the entire function. You must demonstrate expertise in Guiding AI to produce highly effective and on-brand social content at scale, establishing quality assurance processes, and ensuring the team rigorously adheres to compliance and ethical standards.

• Outstanding leadership and people management skills, with experience coaching and developing marketing talent.

• Skilled collaborator with experience working closely with Brand, PR, Product Marketing, Sales, and RevOps teams.

• Exceptional written and verbal communication skills, with the ability to craft compelling narratives and present strategic plans to executive stakeholders.

• BA/BS degree required; MBA or advanced degree a strong plus

Our cash compensation amount for this role is targeted at $169,000 - $200,000/yr in Denver, Phoenix, and Atlanta, and $200,000 - $240,000/yr for San Francisco & New York. The salary range for Toronto is CAD 133,000 - 160,000. Final offer amounts are determined by multiple factors including candidate experience and expertise and may vary from the amounts listed above.

#LI-Hybrid

Who we are

About Stripe

Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career.

About the team

The Global People Operations team is the engine that powers Stripe’s talent lifecycle. We oversee a comprehensive global delivery model—encompassing everything from foundational employee support to highly specialized operations. We are looking for a strategic operations Program Manager to lead our efforts in driving a users-first scale & transformation roadmap. This individual will drive the internal operating mechanisms that shift the team toward proactive, automation and AI-driven operations, advancing the effectiveness and scalability of our global service model.

What you’ll do 

As the People Ops Strategy PM, you will champion our transformation efforts to drive a users-first operational scale roadmap for the Global People Operations horizontal—with AI and automation at the forefront. You will be the accelerant for our team, driving higher levels of operational resiliency and efficiency. You will centralize the intake and capacity governance for Global People Operations, ensuring that new work is vetted for operational fit and that our team has the bandwidth and data-driven insights to deliver at scale.

Responsibilities

Internal Operating Mechanisms & Efficiency:

• Operational Evolution: Drive improvements in internal operating mechanisms that shift the People Ops team toward proactive, automation and AI-driven operations, advancing the model’s overall effectiveness.
• Capability Leadership: Introduce and lead foundational capabilities in workforce forecasting, service enablement, and global operational strategy to ensure our horizontal scales ahead of business demand.
• Predictive Planning: Transition the team from reactive ticket monitoring to proactive capacity management; build the models to predict demand across foundational support and specialized operations.

Operational Intake & Capacity Governance:

• Horizontal Work Intake: Design and lead the mandatory, centralized "Front Door" for all work entering the Global People Operations team. Ensure every initiative is vetted for operational feasibility and capacity alignment before it is accepted into the team's roadmap.
• Strategic Partnership & Readiness: Partner with People+ COEs, Strategy & Enablement, Process Optimization, Solutions, and Tech teams to ensure operational readiness for high-priority initiatives. Act as the primary operational interface, translating broad strategy into actionable delivery plans.
• Operational Deployment: Manage the deployment of ops SMEs and associates from the Global People Ops team into cross-functional projects. Ensure SMEs are utilized effectively, unblocking their path to execution while protecting their core operational bandwidth.
• Strategic Prioritization: Support the internal prioritization of the Global People Operations roadmap, ensuring our specific horizontal’s goals are clearly defined and that the team is shielded from low-impact operational noise.

Continuous Improvement & Operational Health:

• Capacity Creation: Drive the path for continuous improvement across the full service model; identify opportunities to deflect volume to automated or self-service solutions, creating the necessary capacity to absorb more complex workstreams.
• Data-Driven Insights: Aggregate monitoring data across all tiers to identify trends and root causes; use these insights to support global prioritization and identify where to double-down on automation to drive down manual effort.
• QA & Process Adherence: Build the framework to run Quality Assurance (QA) and monitor adherence to existing Knowledge Management and operational standards. Audit process consistency and accuracy in service delivery across all global entities.
• Operational Resiliency: Define and track the "Actionable KPI" suite for our delivery engine, ensuring all reporting is data-driven and aligned with global compliance and audit standards.

Who you are

We're looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement.

Minimum requirements

• 8+ years of experience in People Operations, Service Delivery Management, or Business Operations within a high-growth, global environment.
• Proven track record of driving a central work intake model and prioritization framework.
• Demonstrated experience leading operational infrastructure such as workforce management (WFM), Quality Assurance (QA), or service enablement.
• Strong fluency with the ability to define requirements for AI, RPA, and complex case-management ecosystems.
• Exceptional analytical skills with the ability to use data analysis tools to forecast demand and model operational capacity for complex workstreams.
• Excellent communication and stakeholder management skills; comfortable driving operational roadmaps and ROI analysis with senior leadership.

Preferred qualifications

• Strategy & Transformation: Experience leading service design or the optimization of specialized operations in a centralized delivery model. Proven track record of leading process migration efforts involving automation (RPA) or AI solutions.
• Systems & Knowledge: Advanced proficiency with HRIS (Workday) and Service Management tools (Salesforce). Experience with Confluence or other knowledge management systems, and a track record of driving documentation adoption.
• Data & Process Rigor: Data fluency with the ability to use data analysis tools to forecast demand and model operational capacity. Certification in ITIL, Lean, or Six Sigma methodologies.
• Operations & Compliance: Experience navigating rapid innovation alongside stringent compliance and audit requirements. Experience in vendor management or supporting outsourced service models.

Who we are

About Stripe 

Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone’s reach while doing the most important work of your career.

About the organization 

Stripe Infrastructure is responsible for the reliability, scale, performance, and cost of Stripe’s systems and the productivity and sentiment of Stripe’s people. 

You may work on a wide variety of critical business areas including: 

• Core Infrastructure - We’re the home for Stripe's critical tier0 infrastructure systems (Compute, Networking, DocumentDB, Distributed Caching and High assurance engineering). We build the foundational platform for Stripe products and services to allow them to operate at scale. We drive reliability, availability, efficiency and scalability of these systems.
• Developer Infrastructure - We’re responsible for the productivity of all developers at Stripe. Ensure Stripe’s engineers have a reliable, fast, and easy-to-use inner dev loop to maximize productivity while building everything from low-latency microservices to large-scale data pipelines and machine learning models
• Data Platform -  We’re responsible for offering data serving infrastructure spanning across data warehouse analytics, streaming analytics and search capabilities. The stack is supported by a collection of internally developed large scale distributed services and several popular open source technologies like Trino/Presto, Apache Pinot, Hive Metastore, ElasticSearch etc. The systems we own support all of the data serving needs of high scale services and thousands of individual Stripes across the company. 
• Admin Platform - We empower Stripes to quickly build secure and delightful internal products in service of their users.
• Support Experience - We build and improve our 24x7 email, phone, and chat support channels, our Premium Support and Enterprise Services products, our Support Site, and more. This includes how users get help within our products, how they get in touch with us when they have questions, and how our teams use internal tools to answer those questions.
• Service Platform - We enable engineering teams at Stripe to easily write and ship useful services that correctly, reliably, and efficiently leverage platform capabilities. 

Team Matching: exact team matching for one of the subteams will begin during final stages. Please note we may also consider you for different orgs based on your experience, location, etc. More information on our team matching process can be found here.

What you’ll do

You will work on projects that span technologies, systems, and processes where you will design, build, test, and ship great code every day.

Responsibilities

• Build a great customer experience for internal and external Stripe teams using our infrastructure
• Participate in roadmap planning and prioritization
• Deliver value through a strong collaborative approach with multiple customers and stakeholders across Stripe
• Debug production issues across services and several levels of the stack

Who you are

We’re looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement.

Minimum Requirements 

• Strong software engineering skills and a passion for one of the areas above.
• Ability to write high quality code (in programming languages like Go, Java, C/C++ etc)
• 2-12+ years of professional hands-on software development experience, able to write well-factored algorithms and have experience with commonly used data structure and algorithms
• Hands-on experience contributing to or building large scale distributed systems
• Strong collaboration skills, can work across workstreams within your team and contribute to your peers’ success
• Customer obsession, ability to articulate and represent customer experience in various forums to drive the right outcome
• Have the ability to thrive on a high level of autonomy, responsibility, and think of yourself as entrepreneurial

Preferred Qualifications

• Experience optimizing the end to end performance of distributed systems
• Focuses on the needs of our users, both internal and external
• Holds yourself and others to a high bar when working with production

Drive the future of resilient, cloud-first database platforms powering mission-critical payment ecosystems.

The Role

We are seeking a highly skilled AppOps DBA to join our Technology & Engineering team. In this role, you will play a key part in developing, operationalizing, and supporting next-generation on-premises and cloud database solutions. You will provide technical leadership across Oracle, Exadata, and Aurora PostgreSQL platforms, helping to ensure high availability, scalability, security, and operational excellence across mission-critical environments.

Working closely with Development, QA, Platform Engineering, and AppOps teams, you will contribute to automation-led database operations, cloud transformation initiatives, and continuous performance optimization in a fast-paced, highly collaborative environment.

What You’ll Do

• Manage and optimize Oracle, PostgreSQL, Aurora, AWS RDS, and Exadata database environments to ensure performance, reliability, and availability.
• Lead database operationalization initiatives including automation, observability, resiliency, backup, recovery, replication, and disaster recovery strategies.
• Support and influence cloud migration programs from Oracle on-premises environments to AWS-based Oracle and Aurora PostgreSQL platforms.
• Implement CI/CD pipelines, Infrastructure as Code practices, and intelligent automation to streamline deployment and operational processes.
• Collaborate cross-functionally with engineering, product, and support teams while participating in rotating on-call production support activities.

What We’re Looking For

• Strong hands-on experience managing Oracle Exadata, AWS RDS, Oracle, and Aurora PostgreSQL database environments.
• Expertise in AWS technologies including EC2, S3, Aurora, Redshift, AWS DMS, and AWS Schema Conversion Tool (SCT).
• Deep understanding of database architecture, SQL tuning, PL/SQL, performance optimization, backup and recovery strategies, and high-availability design.
• Experience with DevOps methodologies, container platforms such as Kubernetes and Docker, and Infrastructure as Code tools including Terraform, CloudFormation, and Ansible.
• Excellent communication, collaboration, and technical documentation skills, with the ability to work effectively across business and technical teams.

Bonus Points For

• AWS Certified Database – Specialty certification.
• AWS Certified Data Engineer or AWS Certified Solutions Architect certification.
• Oracle Cloud or Oracle Database certifications.
• Experience mentoring technical teams and driving operational best practices.
• Previous experience supporting large-scale distributed production environments in financial services or highly regulated industries.

Why Join Capco

• Deliver high-impact technology solutions for Tier 1 financial institutions.
• Work in a collaborative, flat, and entrepreneurial consulting culture.
• Access continuous learning, training, and industry certifications.
• Be part of a team shaping the future of digital financial services.
• Help shape the future of digital transformation across FS & Energy.

Benefits

• Comprehensive Benefits Coverage – 100% company-paid health, life, and disability insurance effective from Day 1 of employment.
• Retirement Savings Program – RRSP with optional employer matching contributions.
• Virtual Health Care and Employee & Family Assistance Program available to employees and dependents.
• Enhanced parental leave benefits, wellness reimbursement, and new parent support programs.
• Business Coach from Day 1 with continuous learning and development opportunities.

Inclusion at Capco

We’re committed to making our recruitment process accessible and straightforward for everyone. If you need any adjustments at any stage, just let us know – we’ll be happy to help. We value each person’s unique perspective and contribution. At Capco, we believe that being yourself is your greatest strength. Our #BeYourselfAtWork culture encourages individuality and collaboration – a mindset that shapes how we work with clients and each other every day.

Use of Artificial Intelligence in Talent Acquisition

At Capco, we use artificial intelligence (AI) tools to support and enhance several parts of talent acquisition. This includes using AI-enabled features within LinkedIn to help source potential candidates, speeding up routine recruitment communications such as emails and creating compelling and brand-aligned job postings that accurately reflect role requirements, and AI-scheduling applications to improve the efficiency of interview coordination.

AI is used as a support tool only. All hiring decisions are made by talent acquisition and hiring teams.

Why This Role Is Open

We are currently hiring for this role due to an existing or newly created vacancy within our organization. This position is open as part of our ongoing business needs, and we are actively reviewing applications to fill this role with a qualified candidate who can make an immediate impact.

#LI-hybrid

We are looking for a Senior Data Scientist. You will shape the future of people-facing and business-facing products we build at Pinterest. Your expertise in quantitative modeling, experimentation and algorithms will be utilized to solve some of the most complex engineering challenges at the company. You will collaborate on a wide array of product and business problems with a diverse set of cross-functional partners across Product, Engineering, Design, Research, Product Analytics, Data Engineering and others. The results of your work will influence and uplevel our product development teams while introducing greater scientific rigor into the real world products serving hundreds of millions of pinners, creators, advertisers and merchants around the world.

What you’ll do

• Develop best practices for instrumentation and experimentation and communicate those to product engineering teams to help us fulfill our mission - to bring everyone the inspiration to create a life they love.
• Bring scientific rigor and statistical methods to the challenges of product creation, development and improvement with an appreciation for the behaviors of our Pinners.
• Build and prototype analysis pipelines iteratively to provide insights at scale while developing comprehensive knowledge of data structures and metrics, advocating for changes where needed for product development.
• Work cross-functionally to build and communicate key insights, and collaborate closely with product managers, engineers, designers, and researchers to help build the next experiences on Pinterest.
• Leverage AI to seek faster execution (i.e. draft, prototype, outline) and explore alternative options (i.e. iterate, compare approaches).
• Leverage AI to synthesize information (summarize, distill themes) and automate repeatable tasks (documentation, reporting, QA checks).

What we’re looking for

• • 5+ years of experience analyzing data in a fast-paced, data-driven environment with proven ability to apply scientific methods to solve real-world problems on web-scale data.
  • Extensive experience solving analytical problems using quantitative approaches including in the fields of Statistics, Machine Learning, Forecasting, Econometrics or other related fields.
  • Experience solving problems within digital advertising is preferred.
  • Familiarity with online experimentation and its pitfalls.
  • A scientifically and statistically rigorous approach to analysis and data.  You rely on statistically valid approaches to problems and have a well-tuned sense of skepticism, attention to detail and commitment to high-quality, results-oriented output.
  • Ability to manipulate large data sets with high dimensionality and complexity; fluency in SQL (or other database languages) and a scripting language (Python or R).
  • Excellent communication skills and ability to explain learnings to both technical and non-technical partners, including Product and Machine Learning teams.
  • A team player who’s able to partner with cross-functional leadership to quickly turn insights into actions.
  • Demonstrated ability to use AI to improve speed and quality in your day-to-day workflow for relevant outputs.
  • Strong track record of critical evaluation and verification of AI-assisted work (e.g., testing, source-checking, data validation, peer review).
  • High integrity and ownership: you protect sensitive data, avoid over-reliance on AI, and remain accountable for final decisions and deliverables.
  • Bachelor’s or Master’s degree in a relevant field such as Data Science, or equivalent experience.

This job posting is for an open vacancy. Please note that the company utilizes artificial intelligence to screen applicants for the positions.

Relocation Statement:

• This position is not eligible for relocation assistance. Visit our PinFlex page to learn more about our working model.

In-Office Requirement Statement:

We let the type of work you do guide the collaboration style. That means we're not always working in an office, but we continue to gather for key moments of collaboration and connection.

This role will need to be in the office for in-person collaboration 1-2 times per half and therefore can be situated anywhere in Ontario. 

#LI-HYBRID

#LI-CH1

Staff Security Infrastructure Engineer, Red Team

Within the Product Security team, our Red Team delivers robust security assurance for Okta's products, services, and infrastructure.  You will be the team's dedicated infrastructure and tooling engineer, the first person in this role for a small team of operators. You will work alongside operators but not report through an operator chain; you'll collaborate as a peer focused on a different discipline.

We seek a Staff Security Infrastructure Engineer to own the engineering backbone that enables our operations. This is not a traditional operator role but a dedicated infrastructure, tooling, and automation engineering position embedded within the Red Team.  You will design, build, maintain, and continuously improve the platforms, infrastructure, and custom tooling that our operators depend on to execute engagements.

Your work directly enables the team to operate at a higher maturity level: faster infrastructure deployment, more resilient and OPSEC-aware architecture, automated workflows, and reliable custom tooling, freeing operators to focus on the mission.  Your role will also extend to cultivating stakeholder collaboration and elevating our company’s security posture through strategic engagement and proactive measures.  As the team matures, this role can evolve toward platform leadership, custom capability development, or a hybrid operator/engineer path.

What You Will Do

• Infrastructure Engineering & Automation:
• Own the full lifecycle of red team infrastructure: design, provisioning, configuration, maintenance, and teardown
• Build and maintain Infrastructure-as-Code (IaC) using Terraform (or equivalent) to automate deployment of C2 servers, redirectors, phishing infrastructure, payload-delivery systems, and supporting services.
• Resource and asset lifecycle management through tracking domains, certificates, cloud accounts, recurring expenses, and infrastructure resources; managing acquisition, rotation, and retirement.
• Tooling Development & Maintenance:
• Develop, maintain, and improve custom tools, scripts, and automation to support red team operations (e.g., payload generation pipelines, log aggregation, C2 profile management, infrastructure health checks), providing on-demand infrastructure/tooling support when issues or gaps arise.
• Collaborate closely with operators during engagement planning to understand infrastructure requirements, OPSEC constraints, and operational timelines.
• Building and maintaining a representative test environment for pre-operation validation of tools and tradecraft against a security stack similar to the target.
• Maintaining the team's source code repository with merge/pull request processes, documentation, and code quality standards.
• Ensuring engagement evidence, infrastructure logs, and operational data are centrally collected and accessible for reporting and after-action reviews.
• Contribute to and maintain metrics that demonstrate infrastructure maturity, operational efficiency, and readiness (e.g., deployment time, rebuild time, infrastructure availability during engagements).
• Security & OPSEC:
• Design infrastructure with OPSEC as a first-class requirement: network segmentation, traffic separation between operations, credential management, and access controls 
• Implement and manage secure access to red team infrastructure
• Create and update operational runbooks, infrastructure documentation, and SOPs for the team.
• Maintain clear records of infrastructure ownership and attribution to support deconfliction processes.

What You Bring

Required

• 8+ years of professional experience in infrastructure engineering, DevOps, platform engineering, or a similar role with significant automation responsibilities
• Strong familiarity with Terraform (or equivalent IaC tooling) for multi-cloud infrastructure provisioning and management
• Experience operating in cloud-native, SaaS, or identity-focused environments
• Strong proficiency with configuration management tools (Ansible, or equivalent)
• Proficiency in at least one systems programming or scripting language (Python, Go, Bash) with disciplined development practices (version control, code review, testing, documentation)
• Solid understanding of Linux systems administration, networking fundamentals (DNS, HTTP/S, TCP/IP, proxying, TLS), and cloud platforms (AWS, GCP, or Azure)
• Understanding of OPSEC principles as they apply to offensive infrastructure — you know why redirector chains, domain categorization, traffic separation, and certificate management matter.

Strongly Preferred

• Experience building and maintaining CI/CD pipelines (GitHub Actions, GitLab CI, Jenkins, or similar)
• Familiarity with containerization and orchestration (Docker, Kubernetes) as applicable to tooling and lab environments
• Familiarity with C2 frameworks (Cobalt Strike, Mythic, Sliver, or similar) from an infrastructure and deployment perspective — you don't need to operate them, but you need to understand what operators need from the infrastructure
• Familiarity with detection evasion concepts as they relate to infrastructure (e.g., traffic shaping, hosting provider reputation, certificate transparency)

Nice to Have

• Working knowledge of Blue Team operations and related technologies
• Experience with security tool development (implant development, payload engineering, evasion tooling) — this role can grow in that direction
• Familiarity with Red Team maturity models and how infrastructure/tooling capabilities map to organizational maturity 

Note: This is not an operator role. You will not be the person running hands-on-keyboard engagements as your primary function. While you may participate in operations to understand requirements or provide support, your core mission is ensuring the team's infrastructure, workflows, tooling, and automation are reliable, repeatable, and mature. You are the engineering foundation the operators build on.

#LI-TM

#LI-Hybrid

(P22302_3403905)

About the Role: 

Reporting to the Director, Product Management, the Senior Product Manager manages a complex set of features and/or product and is accountable for their success. This role owns the product roadmap and vision for their teams, defining success criteria and prioritizing initiatives, with high impact. The candidate must have an understanding of US Medicare Home Health (either software product management or agency operations).

Senior Product Managers consistently exhibit curiosity and passion not just for their product and customers, but also for the product process itself, while coaching more junior team members.

A Day in the Life:      

• Lead the strategic vision and product lifecycle of a product line including gathering and prioritizing product and customer requirements, defining the product roadmap, working closely with Engineering, Client Success, Sales and Marketing to ensure revenue and customer satisfaction goals are met.
• Be accountable for the success of the product; balance competing priorities, manage stakeholder expectations, and drive innovation while also delivering a product that meets customer needs and aligns with the company's business goals.
• Deeply understand the market and competitors inside and outside your assigned domain; identify and prioritize opportunities for enhancing existing capabilities and developing new capabilities based on clients’ needs and market trends/gaps.
• Work closely with key stakeholders to define business plans, perform segmentation, targeting, user profiles, market opportunity assessments, cost and pricing analysis, positioning, go-to-market strategy, success evaluation, and integration plans.
• Gather product data, including web analytics, statistics, and consumer trends.
• Determine feature requirements.
• Research customer experiences and demands and work to improve customer experiences.
• Outline a detailed and visible product strategy.
• Define KPIs for features, measure performance, improvement strategies, and core product workflows related to back-office operations. 
• Influence senior stakeholders and executives on specific (mastered) topics.
• Act as the point person for Product Management with clients, partners, and within the company.
• Proactively identify problems and suggest solutions.
• Lead the core positioning, pricing strategy and messaging for the product.
• Deliver product training and demos when required.
• Mentor and have opportunities to formally lead and coach Associate PMs and Product Managers
• Handle and address any escalated concerns, issues or requirements that are complex in nature.

What you bring to the team:    

• 6+ years of experience in a Product Management, Business Analyst, Healthcare Admin, or related role.
• Degree or diploma in Health Administration/Informatics, Nursing, Business, Computer Science or similar.
• Deep understanding and proven experience in US Medicare Home Health (either software product management or agency operations).
• Technical background with experience in software development or web technologies.
• Excellent attention to detail and good problem-solving skills.
• Ability to work in a changing environment with a growth mindset and bias for action.
• Able to work effectively with developers, QA, UX, Technical Support, and Sales as a strong team player.
• Strong skills at gathering and interrupting qualitative product data and consumer feedback.
• Ability to analyze industry trends and competitor behavior.
• Able to quickly identify improved product features and contribute to marketing strategies.
• Proficiency in compiling project status, risk management, and reports.
• Ability to maintain strong customer relations and provide product support.
• Competency in training internal departments on new product features.
• Bilingual in French and English is an asset

#LI-JM1

We’re looking for a Growth Marketing Manager (SEM and CRO) to own and scale our performance marketing engine across Google Ads, Microsoft Ads, pay-per-click review platforms (e.g., Capterra, Technology Advice), and high-intent organic search. You’ll be responsible for driving efficient, scalable growth across the full funnel—owning strategy, execution, and optimization for both paid and organic channels, with a strong experimentation mindset focused on improving conversion across key landing pages and the website.

This role is ideal for a data-driven marketer who is equally comfortable in keyword strategy, bid management, targeting, on-site conversion rate optimization (CRO), creative testing, and experiment design—and who can translate insights into clear stories and recommendations for marketing, cross-functional partners, and leadership.

Key Responsibilities

SEM

• Own SEM and PPC strategy across Google Ads, Microsoft Ads, and review sites with a focus on high-intent B2B demand.
• Lead keyword strategy (research, clustering, negatives) across core use cases, industries, and competitor terms.
• Manage bids, budgets, and pacing to hit targets for CPL, CVR, CAC, pipeline, and LTV.
• Continuously refine audience and geo targeting, including remarketing lists, customer lists, and intent-based segments.
• Own reporting on CPL, CVR, CAC, and pipeline contribution by channel, campaign, and segment in partnership with RevOps/MarOps.
• Build and maintain a structured experimentation roadmap across keywords, match types, bidding strategies, ad messaging, creative, and landing pages.

CRO

• Collaborate with content and brand to align organic and paid keyword priorities and ensure messaging consistency.
• Lead CRO (conversion rate optimization) across key pages. Define and prioritize experiments on landing pages (forms, CTAs, layouts, offers, social proof, etc).
• Run A/B and multivariate tests using appropriate tools; ensure clean setup, measurement, and statistical rigor.
• Partner with content, design, and web to implement winning variations and scale learnings.
• Own and improve session → lead CVR across high-intent pages (demo, product pages, core content).

AI, Automation & Tooling

• Use AI and automation to accelerate keyword research, ad copy/creative ideation, QA, and analysis.
• Leverage tools like Claude to pull insights from CRM, ad platforms, and internal docs to refine copy, reporting, and reduce manual ops work.

Cross-Functional Collaboration & Communication

• Partner with Product Marketing, Content, Brand, RevOps, and Sales to ensure lead quality, routing, and follow-up processes support performance goals.
• Turn performance and experiment results into clear, concise recommendations for the marketing team, cross functional partners, and leadership.

Must-Haves

• 3+ years B2B growth/performance marketing experience with deep SEM and SEO ownership.
• Hands-on management of Google Ads, Microsoft Ads, and review platforms
• Strong command of CPL, CVR, CAC, and pipeline, and how they connect across the funnel.
• Proven CRO impact: demonstrated wins improving session-to-lead conversion across paid search, PPC, and website.
• Meaningful experience designing, running, and interpreting experiments (A/B tests, structured trials).
• Highly data-driven; advanced comfort in ad platforms and analytics tools (GA, BI, CRM reporting).
• Experience in B2B SaaS or complex, high-ACV sales cycles.
• Familiarity with marketing automation and CRM (HubSpot, Salesforce) for closed-loop reporting.

Compensation

• Raleigh Hub: $100,000.00 - $120,000.00 base + annual bonus opportunity
• Toronto Hub: 85,000.00 - 100,000.00 CAD base + annual bonus opportunity

About Us

We’re looking for a Staff Engineer -  User Experience (Backend) to join our Patient Platform team and shape the systems that power patient-facing experiences across our health technology platform. This team owns the APIs, orchestration services, and communication infrastructure that enable secure, reliable interactions between patients and our platform (Email, SMS, notifications).

We are at a critical stage of growth, scaling our platform, modernizing legacy services, and strengthening our event-driven architecture to support increasing patient volume and communication complexity. This role will play a central part in defining how our backend systems evolve as we scale.

As a Staff Engineer -  User Experience (Backend), you will be the technical authority for the Patient Platform domain, translating architectural strategy into scalable, production-ready distributed systems in partnership with cross-functional teams. You will drive the evolution of our API-first architecture (including BFF and orchestration patterns), define and enforce API contracts, and modernize tightly coupled services into scalable, event-driven components. 

This is an opportunity for a senior technical leader who thrives in ambiguity, moves pragmatically, and enjoys balancing hands-on engineering with architectural influence.

You will strengthen reliability, observability, and fault tolerance across distributed systems, scale and harden our patient communication platform (Email, SMS, notifications), and design secure systems handling sensitive patient and identity data in regulated environments. Additionally, you will champion best practices in automated testing, CI/CD, and secure development while elevating engineering standards through mentorship, design reviews, and technical leadership.

This is a fully remote role, open to candidates based in Ontario, with flexibility to collaborate across Pacific and Eastern time zones.

Help reshape the world through proactive healthcare while working with cutting-edge technology and high performing teams with deep expertise - join us to make a difference in people’s lives! 

What You’ll Do

• Lead design and modernization of our patient-facing backend services
• Drive API design best practices, including BFF and orchestration patterns
• Define and enforce API contracts and cross-service communication standards
• Design and implement event-driven workflows using AWS EventBridge and async messaging
• Improve reliability and fault tolerance of communication pipelines (email, SMS, notifications)
• Ensure secure authentication and authorization is consistently implemented across APIs
• Untangle tech debt and make high-leverage decisions that improve engineering velocity
• Design secure, scalable systems that handle sensitive patient and identity data
• Mentor engineers across the team and elevate system design standards
• Collaborate cross-functionally with Product, Architecture, Security, QA, Clinical, and Frontend teams
• Communicate complex technical concepts clearly to cross-functional stakeholders and leadership, influencing architectural direction and product decisions
• Advocate for improvements in developer experience, testing practices, and system observability

What You’ll Bring

• 10+ years of backend engineering experience, including platform or high-scale distributed systems
• Strong experience in Python (FastAPI, Flask) or similar modern backend frameworks
• Deep expertise designing event-driven architectures in AWS (EventBridge, SQS/SNS, Lambda, ECS)
• Experience building and operating async task processing systems (e.g., Celery or similar)
• Proven ability to define and govern REST and/or GraphQL APIs at scale
• Strong understanding of service boundaries, microservices, and async service-to-service communication
• Experience designing highly observable systems (metrics, tracing, alerting — e.g., Datadog or similar)
• Experience implementing secure authentication and authorization (OAuth2, JWT, service-to-service security)
• Experience working with Postgres, DynamoDB, and distributed caching systems (e.g., Redis)
• Familiarity with Infrastructure as Code (Terraform/CDK) and mature CI/CD practices
  Experience designing systems in regulated environments handling sensitive data (HIPAA, PHI/PII)
• Excellent technical communication skills and demonstrated cross-team architectural influence
• Ability to operate effectively in ambiguity and drive clarity across teams

Nice to Have

• Experience building or scaling communication platforms (email delivery systems, SMS gateways, notification orchestration)
• Familiarity with BFF patterns supporting React or modern frontend applications
• Hands-on experience with contract testing frameworks (e.g., Pact)
• Experience navigating the challenges of a startup transitioning into a scale-up
• Experience with healthcare or regulated environments (HIPAA, PHI/PII)
• Familiarity with security and privacy standards (e.g., HIPAA, ISO 27001, ISO 13485)

Our Values 

First: we are Pioneers

• Transforming healthcare requires divergent thinking, bias for action, disciplined experimentation, and consistent grit and determination to maintain momentum. This journey is as challenging as it is rewarding.

Second: we are Platform-Builders

• We’re always building foundations that allow us to achieve tomorrow more than we did today. We never lose sight of what’s ahead – in a mindset of ownership and duty to our mission.

Above all: we are Patients

• We could all be the next person who walks through our very doors, seeking clarity or peace of mind. We are proud of our impact on our patients’ lives, and we won’t stop till everyone can benefit from our work.

What We Offer

• An avenue to make a positive impact on people's lives and their health
• We believe in preventative healthcare for everyone, including our team - Prenuvo provides free, whole-body scans to each team member 
• Growth opportunities are at the heart of our people journey, we’re doing big things with bright minds - there is no single path to success, it can be shaped along the way
• Building strong relationships is at the core of everything we do - our team gets together each week to connect, share, and socialize 
• Recognizing time away to restore is vital to our wellbeing - we have a flexible vacation policy and we will encourage you to use it
• We offer a comprehensive benefits package including health, dental, vision, including Mental Health coverage, to support you and your family
• Prenuvo offers eligible Canadian employees access to both RRSP and TFSA retirement savings plans, with immediate, optional enrollment and the flexibility to invest and save for the future on your own terms. While Prenuvo provides access to these plans, the company does not currently offer matching contributions.
• The base salary for this role ranges from $180,000- $210,000 in local currency, depending upon experience and geographic location

We are an equal-opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

As part of the hiring process, successful candidates will undergo a background check in compliance to applicable federal, provincial, and state rules.

Please be advised that official communication from our recruitment team will only come from our authorized domain [prenuvo.com]. If you are contacted by a recruiter, please ensure their email address ends with @prenuvo.com. We do not use third-party recruitment services or any other email domains for hiring purposes. If you receive communication that you believe to be fraudulent, please report it immediately to jobs@prenuvo.com.

 Who you’ll be working with

You’ll join our fast-moving engineering team where ownership is key. You will collaborate closely with engineering leads, developers, product management, and QA while independently driving infrastructure, deployment, and system reliability initiatives.

You will be expected to take end-to-end responsibility for DevOps processes and execute effectively with minimal guidance in a high-impact environment.

What you’ll be doing

• Design, implement, and manage end-to-end CI/CD pipelines
• Build and maintain Infrastructure as Code (Terraform preferred)
• Execute and manage services in multi-cloud environments (min. 2: AWS / Azure / GCP)
• Containerize applications using Docker and orchestrate with Kubernetes
• Configure and optimize CDN, networking, and edge delivery (CloudFront, Cloudflare, etc.)
• Implement observability, logging, and monitoring systems (Prometheus, Grafana, ELK, etc.)
• Ensure security best practices (DevSecOps) across infrastructure and pipelines
• Troubleshoot production issues and drive root cause analysis independently
• Optimize systems for performance, scalability, and cost efficiency
• Automate manual processes and improve engineering productivity

What you’ll need to be successful (Requirements)

Must have skills:

• 5+ years of experience in DevOps / Platform Engineering
• 3+ years of strong hands-on experience with at least 2 cloud platforms (AWS, Azure, GCP)
• Proven experience with Terraform / Infrastructure as Code
• Deep expertise in Docker & Kubernetes
• Strong experience with CI/CD tools (GitHub Actions, Jenkins, GitLab CI)
• Solid understanding of networking, CDN, DNS, and load balancing
• Experience with monitoring & observability tools (Prometheus, Grafana, ELK, Datadog, etc.)
• Strong scripting skills (Python / Bash preferred)
• Strong understanding of security best practices (IAM, secrets, access control)
• Experience with Linux systems and production debugging

Nice to have skills:

• Relevant cloud certifications (AWS Certified Solutions Architect, Azure Administrator, Google Cloud Engineer, etc.)
• Certifications or exposure to Kubernetes (CKA/CKAD) or Terraform (HashiCorp Certified)
• Experience working in Agile environments (Scrum / Kanban)
• Experience with cost optimization practices and compliance standards (e.g., SOC 2)

Need another reason to hit the “apply” button?

• A global agency with over 200 employees, and offices in the US, UK, India and Canada. 
• A fun, diverse group of professionals that know how to have a good time on and off the job. We regularly host happy hours, dinners, excursions, and other company events to unwind after a hard day at work.  
• Offer Medical, Dental/Vision, and many more insurance types! 
• Paid Government Holidays
• An office in the heart of downtown Toronto.  
• Working hybrid for in-person collaboration and sprint-planning days

Compensation:
         $120,000-$140,000 CAD

We are committed to equal employment opportunities regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender, gender identity or expression, or veteran status. We are proud to be an equal opportunity workplace.

Who you’ll be working with

You’ll collaborate closely with engineering, product, DevOps, QA, and client stakeholders, acting as the technical owner across managed services engagements. You’ll work with Product and Delivery teams to align technical execution with business priorities, while engaging directly with clients to provide guidance, resolve challenges, and drive improvements.

What you’ll be doing

• Act as the technical lead across managed services engagements, owning architecture, solution design, and overall engineering quality
• Guide and mentor developers through code reviews, technical direction, and best practices
• Oversee end-to-end technical delivery across multiple managed services projects, ensuring stability, scalability, and performance
• Lead and support data migration and system integration efforts (iPaaS, APIs, third-party platforms), ensuring data integrity and reliability
• Design and review API architectures, data flows, and distributed system interactions
• Support incident management, root cause analysis, and continuous improvement initiatives
• Identify opportunities for optimization, automation, and technical debt reduction
• Contribute to technical strategy, roadmap planning, and platform evolution
• Participate in QBRs and stakeholder discussions, providing technical insights and recommendations

What you’ll need to be successful (Requirements)

Must have skills:

• 7+ years of experience in Software Engineering / Technical Leadership
• Strong experience with backend technologies (Node.js, Python)
• Experience with eCommerce platforms and/or WordPress ecosystems
• Proven expertise in data migration, system integrations, or iPaaS solutions
• Strong experience in code reviews, architecture design, and technical decision-making
• Ability to debug complex production issues and drive resolution
• Experience working in managed services / maintenance / post-launch environments
• Strong understanding of API design, distributed systems, and scalable data flow architectures
• Experience designing and operating solutions on cloud platforms using modern architectural patterns
• Strong communication and stakeholder management skills

Nice to have skills:

• Ability to contribute to engineering standards, documentation, and best practices
• Familiarity with Agile delivery and cross-functional team collaboration
• Experience participating in technical strategies and external discussions
• Experience with technical debt management and refactoring initiatives

Need another reason to hit the “apply” button?

• Codal is a global agency with over 250 employees, and offices in the US, UK, Canada and India.
• We regularly host happy hours, fun friday, dinners, excursions, and other company events to unwind after a hard day at work.
• Professional Development: Opportunities for training, workshops, conferences to enhance employees' skills and knowledge.
• We offer Medical, Life, Dental/Vision, and many more insurance types 
• An office in the heart of downtown Toronto with easy access to Union Station
• Working hybrid for in-person collaboration and sprint-planning days

We are hiring a Senior Software Engineer to join our Server Security team. The Server Security team is a development-focused group within MongoDB's core engineering organization. Operating "close to the bottom of the stack," the team builds features that enable database users to secure their data globally. You will work on critical components including:

• Cryptography: Queryable Encryption, at-rest data encryption, and fundamental cryptographic principles.
• Identity & Access: Authentication and authorization systems, TLS, and X.509 certificate management
• Network Security: High-performance, low-latency networking protocols (PKI, Hashing, CRLs)
• System Integrity: Resilience, observability, and compliance assurance within a large-scale distributed database

Our team champions a strong culture of inclusivity, diversity, and collaboration. If you want to work on a collaborative team that applies distributed systems fundamentals to deliver core features of a popular database, join us! Let’s change what’s possible for application developers, system architects, and database operators.

The role

As a Senior Engineer, you will apply distributed systems fundamentals to deliver core security features. You will be a leader in improving MongoDB's security posture by owning features and leading investigations into complex areas of the codebase. What you’ll do:

• Build and test new security features in a large, feature-rich C++ codebase
• Work across engineering, cloud services, and support teams to coordinate feature rollouts and changes
• Stand for code quality and security best practices, assisting fellow engineers in writing well-reasoned, secure code
• Use strong diagnostic intuition to solve thorny technical issues related to distributed systems, concurrency, and OS internals

This role can be remote or hybrid anywhere in the USA or Canada. We will prioritize candidates who are already located in one of these countries.

Candidate Profile

We are looking for a highly technical engineer who thrives on the theory and practice of large-scale distributed system design.

• 5+ years of experience building distributed systems
• Proficiency in a compiled language (C++, Rust, Go, Java, or similar). Technical interviews will be conducted in a compiled language of your choice
• Ability to reason about how specific design choices impact a distributed system like MongoDB
• Understands modern computer architecture and internals to the degree that they can reason about how specific design choices plays out in a system like MongoDB
• Degree in Computer Science or similar field, or equivalent practical experience, with strong competencies in data structures, algorithms, and software design/architecture
• Excellent communication skills to synthesize complex technical implications for diverse stakeholders

Success Measures

• In your first month, you’ll understand the high-level architecture of MongoDB, dive into the details of your team’s components, and resolve a few bugs
• In the first three months, you’ll contribute to the development of a project slated for the next release of MongoDB, take on code review responsibilities, and participate in design reviews for new features
• In the first six months, you’ll lead the development of a new feature and help mentor new engineers on the team

About MongoDB

MongoDB is built for change, empowering our customers and our people to innovate at the speed of the market. We have redefined the database for the AI era, enabling innovators to create, transform, and disrupt industries with software. MongoDB’s unified database platform, the most widely available, globally distributed database on the market, helps organizations modernize legacy workloads, embrace innovation, and unleash AI. Our cloud-native platform, MongoDB Atlas, is the only globally distributed, multi-cloud database and is available across AWS, Google Cloud, and Microsoft Azure.

With offices worldwide and over 60,000 customers, including 75% of the Fortune 100 and AI-native startups, relying on MongoDB for their most important applications, we’re powering the next era of software.

Our compass at MongoDB is our Leadership Commitment, guiding how and why we make decisions, show up for each other, and win. It’s what makes us MongoDB. 

To drive the personal growth and business impact of our employees, we’re committed to developing a supportive and enriching culture for everyone. From employee affinity groups, to fertility assistance and a generous parental leave policy, we value our employees’ wellbeing and want to support them along every step of their professional and personal journeys. Learn more about what it’s like to work at MongoDB, and help us make an impact on the world!

MongoDB is committed to providing any necessary accommodations for individuals with disabilities within our application and interview process. To request an accommodation due to a disability, please inform your recruiter.

MongoDB is an equal opportunities employer.

Req ID: 1273412835

We’re looking for a Lead Software Engineer to join the Behavioral team, responsible for turning raw customer signals into meaningful marketing triggers. This team builds the behavioral intelligence layer of our platform — systems that detect patterns in customer activity and inactivity (such as cart abandonment, price drops, or loyalty milestones) and translate them into automated messaging opportunities.

This is a hands-on technical leadership role for someone who thrives at the intersection of big-picture architecture and heads-down implementation. You’ll help shape the technical direction for a critical platform capability while also staying close to the details: designing systems, writing code, reviewing implementation, mentoring engineers, and unblocking the team on complex technical problems.

You’ll work on challenging distributed systems problems involving high-volume event data, event correlation, temporal windows, stateful evaluation, trigger eligibility, account-specific readiness, idempotency, reliability, observability, and downstream activation. The systems you help build will power use cases like cart abandonment, browse abandonment, checkout abandonment, price drops, back-in-stock alerts, loyalty milestones, replenishment reminders, and audience membership changes.

What You’ll Do

• Shape the Behavioural Platform Architecture: Help define the technical vision, system boundaries, and architecture for services that transform customer activity signals into actionable trigger events.
• Lead by Example: Be a hands-on technical leader who contributes directly to high-impact work through design, implementation, code review, debugging, and production support.
• Build the Behavioural Decisioning Engine: Design and implement services that detect behavioral patterns across events, correlate signals across time windows, and determine trigger eligibility.
• Design Stateful Contact Context: Help architect systems that maintain the short-lived behavioral state and lookback windows needed to evaluate patterns such as “action without completion,” multi-event intent signals, and state-change-driven triggers.
• Establish a Reusable Pattern Framework: Help build declarative or rule-based capabilities that allow new behavioral triggers to be defined, configured, evaluated, and extended efficiently over time.
• Mentor & Guide Engineers: Provide day-to-day technical guidance, unblock engineers, review designs and code, and help raise the technical bar for the team.
• Plan & Deliver: Partner with the Engineering Manager and Product to turn ambiguous goals into clear technical plans, milestones, and incremental delivery paths.
• Partner Across the Platform: Collaborate closely with partner engineering teams to ensure behavioral signals integrate cleanly into campaign orchestration and message delivery systems.
• Drive Operational Excellence: Ensure Behavioural services operate reliably at scale as they process high volumes of customer activity signals. Use observability, metrics, traces, logs, alerts, and postmortems to continuously improve system quality.
• Influence Technical Direction Broadly: Represent the Behavioural team in architecture discussions and help create alignment around technical patterns, dependencies, and platform interfaces.

What You Bring

• 7+ years of professional software engineering experience, with a strong track record of building and operating backend or platform systems in production.
• Significant experience designing and operating distributed, event-driven, or high-scale backend systems.
• Strong architectural judgment around stateful services, real-time or near-real-time decisioning, asynchronous processing, system reliability, and production operations.
• Hands-on technical leadership experience: you are comfortable being the go-to person for unblocking, reviewing, mentoring, and leading complex technical initiatives end-to-end.
• Experience translating ambiguous product goals into pragmatic technical designs and incremental execution plans.
• Familiarity with systems that process high-volume event data, such as event stream processing, behavioral analytics, pub/sub systems, workflow systems, rule engines, or decisioning engines.
• Strong understanding of distributed systems concerns such as retries, duplicate events, ordering, late-arriving data, idempotency, backfills, partial failures, tenancy, and data consistency tradeoffs.
• Experience building scalable backend services in cloud environments, preferably Google Cloud Platform.
• A strong focus on operational excellence — building reliable systems with monitoring, alerting, logging, tracing, incident response, and shared ownership of on-call responsibilities for business-critical services.
• Clear communication skills and the ability to translate technical tradeoffs into practical decisions with Product, Design, engineering partners, and business stakeholders.
• A collaborative, product-minded approach to platform engineering — balancing technical quality with customer value and delivery momentum.

Why This Role Matters

Behavioural triggers power some of the most effective marketing experiences. When done well, they allow brands to respond instantly to customer intent — recovering abandoned carts, alerting customers to price changes, or reminding them to replenish products at the right moment. The systems your team builds will detect these signals and turn them into action — making the Behavioral platform one of the most strategic capabilities in the entire product.

The base pay range for this position is $147,300-$192,000/year, which can include additional bonus depending on the position ultimately offered, in addition to a full range of medical, financial, and/or other benefits. The base pay offered may vary depending on job-related knowledge, skills, and experience.

We are looking for inquisitive, well-rounded Backend engineers to join our Monetization engineering teams. Working closely with product managers, designers, data scientists, and backend engineers, you’ll play an important role in enabling the newest technologies and experiences as we scale and evolve. You will build robust frameworks & features. You will accelerate velocity for one of the world’s largest public cloud workloads. You will empower both developers and Pinners alike. You’ll have the opportunity to find creative solutions to thought-provoking problems. Even better, because we covet the kind of courageous thinking that’s required in order for big bets and smart risks to pay off, you’ll be invited to create and drive new initiatives, seeing them from inception through to technical design, implementation, and release.

What you’ll do:

• Build out the backend for Pinner-facing features to power the future of inspiration on Pinterest
• Contribute to and lead each step of the product development process, from ideation to implementation to release; from rapidly prototyping, running A/B tests, to architecting and building solutions that can scale to support millions of users
• Partner with design, product, and backend teams to build end-to-end functionality
• Put on your Pinner hat to suggest new product ideas and features
• Employ automated testing to build features with a high degree of technical quality, taking responsibility for the components and features you develop
• Grow as an engineer by working with world-class peers on varied and high impact projects
• Design, develop, and operate large scale, distributed systems and networks
• Work with Engineering customers to understand new requirements and address them in a scalable and efficient manner
• Actively work to improve the developer process and experience in all phases from coding to operation
• Leverage AI to seek faster execution (i.e. draft, prototype, outline) and explore alternative options (i.e. iterate, compare approaches)
• Leverage AI to synthesize information (summarize, distill themes) and automate repeatable tasks (documentation, reporting, QA checks)

What we’re looking for:

• 1+ years of industry backend development experience, building consumer or business facing products
• Proficiency in common backend tech stacks for RESTful API, online service, storage, caching and data processing
• Experience building & operating large scale distributed systems and/or networks. Bonus points if you enjoy deploying and operating large scale workloads on a public cloud footprint
• Experience in Python, Java, C++, or Go or another language and a willingness to learn
• Experience in following best practices in writing reliable and maintainable code that may be used by many other engineers
• Ability to keep up-to-date with new technologies to understand what should be incorporated
• Strong collaboration and communication skills
• Demonstrated ability to use AI to improve speed and quality in your day-to-day workflow for relevant outputs.
• Strong track record of critical evaluation and verification of AI-assisted work (e.g., testing, source-checking, data validation, peer review).
• Bachelor’s/Master’s degree in a relevant field such as Computer Science, or equivalent experience

Relocation Statement:

• This position is not eligible for relocation assistance. Visit our PinFlex page to learn more about our working model.

In-Office Requirement Statement:

• We let the type of work you do guide the collaboration style. That means we're not always working in an office, but we continue to gather for key moments of collaboration and connection.
• This role will need to be in the office for in-person collaboration 1-4 times per year and therefore can be situated anywhere in Ontario.

This job posting is for an open vacancy. Please note that the company utilizes artificial intelligence to screen applicants for the positions.

#LI-HYBRID #LI-CH1

Senior Director, Food Safety

Newark NJ, Dallas TX, Phoenix AZ, or Toronto ON

We are seeking an experienced Senior Director of Food Safety and Quality to lead our comprehensive food safety and quality assurance programs. This senior position will oversee all aspects of food safety, quality control, and risk management in our meal kit operations across North America. The ideal candidate will have extensive experience in the food industry, strong leadership capabilities, and deep expertise in food safety regulations and quality management systems

You will...

• Develop and implement comprehensive food safety and quality strategies aligned with company objectives
• Lead cross-functional teams to ensure integration of quality and safety standards throughout all operations
• Lead the food safety teams at up to 10 HF sites across the continent.  
• Manage working relationships with local, regional and national regulators, industry organizations, and key stakeholders          
• Drive continuous improvement initiatives to enhance food safety culture and operational excellence

Additionally You will… 

• Ensure unwavering compliance with USDA, FDA, GFSI, and all relevant food safety regulations, standards, audits, and certifications.
• Direct the development, implementation, and maintenance of HACCP plans, prerequisite programs, and the comprehensive food safety management system.
• Proactively conduct risk assessments and execute effective, appropriate control measures.
• Maintain expert-level knowledge of evolving regulations and drive the adoption of industry best practices.
• Oversee quality control laboratory operations, testing protocols, and analytical methods.
• Define and enforce quality specifications, standards, and robust performance metrics.
• Lead the implementation and management of the Corrective and Preventive Action (CAPA) system.
• Manage and lead swift product recalls and critical crisis response procedures when necessary.
• Establish key performance indicators (KPIs) and comprehensive reporting mechanisms.
• Ensure integrity of documentation control and record-keeping systems.
• Recruit, lead, and mentor a high-performing, technically expert food safety and quality organization.
• Build talent through strategic training, personalized coaching, and professional development programs.

• Champion a strong, visible culture of food safety awareness and accountability across the organization by significantly elevating the overall food safety knowledge and technical expertise of the team and wider organization.
• Serve as a primary cross-functional partner to Production, Logistics, Product Development, and other departments to embed safety and quality across the value chain.
• Drive the implementation of new technologies and digital solutions for advanced quality management.
• Lead process optimization initiatives to enhance operational efficiency while upholding the highest safety standards.

You Are… 

• Trusted Partner & Adviser: you're able to cultivate collaborative partnerships with others inside or outside the organization who can provide information, assistance, and support
• Bold: you are a true entrepreneurial spirit and not afraid to take calculated risks to disrupt the status quo; you're a visionary leader that listens to your team and values their ideas
• Action Oriented: you’re able to prioritize organizational objectives, problem solve and quickly action solutions that improve the quality of our products 
• Strategic: you’re a critical thinker who uses logic and data to identify alternatives, evaluate, and present approaches to solve complex problems while thinking in terms of contingency plans
• Customer-obsessed: you understand the importance of customer experience and are able to achieve excellence in delivering the planned customer outcomes with the highest level of quality and customer experience
• Results-oriented: recognizes and resolves situations that are ambiguous or challenging, focus effort on meeting or exceeding goals, and pave the way for efficiency

At a minimum, you have...

• Bachelor’s Degree (Masters preferred) in Food Science, Microbiology, Supply Chain, or related
• 15+ years of experience in Food Safety, Quality, Supply Chain, or Food Manufacturing
• Well-versed in quality systems, food safety regulations, HACCP, GFSI, GMPs
• Strong understanding of food microbiology, chemistry, and processing technologies
• Experience leading multifunctional teams, managing organizational change and strong people development skills
• Superior analytical skills and operational modeling capabilities
• Demonstrated ability and hunger to deliver impact
• Ability to travel up to 50% of the time

You’ll get…

• Competitive hourly rate, 401K company match that vests immediately upon participation, & team bonus opportunities
• Generous PTO and flexible attendance policy 
• Comprehensive health and wellness benefits with options at $0 monthly, effective first day of employment
• Up to 85% discount on subscriptions to HelloFresh meal plans (HelloFresh, Green Chef, Everyplate, and Factor_)   
• Access to Employee Resource Groups that are open to all employees, including those pertaining to BIPOC, women, veterans, parents, and LGBTQ+
• Inclusive, collaborative, and dynamic work environment within a fast-paced, mission-driven company that is disrupting the traditional food supply chain

This job description is intended to provide a general overview of the responsibilities. However, the Company reserves the right to adjust, modify, or reassign work tasks and responsibilities as needed to meet changing business needs, operational requirements, or other factors.

The Opportunity:

We are seeking an Account Executive with experience in end to end supply chain solutions and fulfillment to build and maintain a healthy book of business. You'll be part of a high-performing team where you’ll focus on building up Flexport’s brand while solving customer problems with tech-enabled supply chain and fulfillment solutions. A normal day might include leading a discovery call with a prospect to uncover more about their supply chain processes, project managing the complexities of a global supply chain, reviewing a customer’s growth strategy with their Flexport Operations Team, jumping on a plane and travel with a prospective client to tour a Flexport warehouse, or sharing your best practices with the broader sales team in a peer learning session.

You will

• Build your book of business by closing net-new customers and/or cross-selling and upselling existing customers that contribute to Flexport's overall revenue goals
• Uncover and connect with ideal clients through a combination of self-prospecting and collaboration with our SDR team
• Consult with new clients to understand their supply chain needs
• Create a value-add solution, demonstrating Flexport’s capabilities through remote and in-person meetings
• Lead Monthly and Quarterly Business Meetings with existing clients, helping them to effectively plan for upcoming business
• Navigate, bundle, and sell Flexport's suite of products across the supply chain/shipment lifecycle
• Work closely with the all internal teams (Operations, Ocean, Air, Trucking, Customs, etc) to drive a best in class customer experience 
• Lead the customer onboarding process by leveraging internal resources and teams

You should have

• 5+ years of experience in freight forwarding, logistics, or supply chain industries
• At least 2 years’ experience in a full cycle (prospecting to closing), quota carrying sales role
• An obsession with client happiness. You succeed when they succeed
• Competitive and creative drive to win over customers and think outside the box to get a deal done
• Demonstrated ability to run a structured sales process
• Proven success building and maintaining long term commercial relationships
• A naturally curious and inquisitive approach to client discovery
• Excellent communication, interpersonal, and organizational skills, with the ability to connect in both virtual and face-to-face environments
• Ability to learn fast, strong work ethic, and a burning desire to grow into a top 5% sales executive in the country

#li-onsite

The Staff Full Stack Engineer Opportunity

The Access Management group drives billions of authentications every month. The group builds and supports single sign-on, strong authentication, provisioning, and threat protection technologies. Our Access Management service runs in the cloud on a secure, reliable, extensively audited platform with 99.99% availability.

We are looking for an experienced and highly technical full stack software engineer to join the Federated Authentication Platform team. Operating under the larger Access Management group, this team is responsible for building out the authentication pipeline for the Okta Identity Engine leveraging security standards, this platform provides the core orchestration building blocks to create a world class authentication experience.  We are looking for smart, innovative and passionate engineers to join the team.

What you’ll be doing 

• Design, implement, review and troubleshoot highly scalable backend services and APIs.
• Develop and maintain engaging and responsive user interfaces using modern web frameworks.
• Analyze/Refine Requirements with Product Management, bridging the gap between user needs and technical implementation.
• Work with engineering management to scope and plan engineering efforts across the full stack.
• Collaborate with QA, Product Management, Technical Support, Documentation and UX team

What you’ll bring to the role

• 8+ years of experience building and deploying scalable, reliable, mission-critical software, spanning both frontend and backend development.
• Proficiency with at least one Object-Oriented Backend Language (e.g., Java, C#, Python, Go) and modern JavaScript/TypeScript.
• Experience with a modern frontend framework (e.g., React, Angular, Vue.js).
• Strong understanding of RESTful API design and interaction.
• Experience working with a system of scale

And extra credit if you have experience in any of the following! 

• Experience with server-side technologies including caching, asynchronous processing, and multi-threading.
• Experience in TDD or BDD methodologies.
• Knowledge of Identity and Access Management protocols and technologies: OAuth, OpenID Connect, SAML, Federation, SSO, etc.
• Experience with cloud platforms (e.g., AWS, Azure, GCP).

(P5928_3355117)

#LI-Hybrid 

#BB-1

About the Role

At Monks, Senior Designers are the backbone of creative execution at scale. You bring equal parts craft, systems thinking, and creative ambition — translating brand vision into high-quality assets that perform across global campaigns, platforms, and moments. This is not just a production role. You'll operate confidently in the space between established brand guidelines and new creative territory, pushing boundaries while ensuring every deliverable meets the highest standard of quality.

You'll work at speed and at scale — owning asset delivery for high-velocity programs and setting the craft bar for the work that goes out the door.

Responsibilities

• Lead the design and delivery of high-volume, high-quality creative assets across global campaigns, maintaining brand consistency at every touchpoint
• Champion brand integrity across regions — ensuring visual systems, style guides, and design standards are applied with precision and intent
• Operate confidently in the "gray space" — blending established brand guidelines with fresh creative thinking to find new ways of expressing the brand
• Develop, maintain, and evolve style guides and design systems built for scale, ensuring assets are consistent, adaptable, and platform-ready
• Own quality assurance across deliverables — serving as the final reviewer before work reaches senior stakeholder or client review
• Guide and supervise a team of production designers, providing clear creative direction, feedback, and support to ensure efficient, on-brand output
• Push the boundaries of what's possible within Figma — leveraging its full capabilities to create outstanding designs and invent smarter ways of working
• Collaborate with creative directors, strategists, producers, and technologists to deliver solutions that are both creatively strong and commercially effective
• Present and articulate design decisions clearly and confidently to internal teams and stakeholders
• Stay ahead of design trends, cultural moments, and emerging tools — bringing fresh references and creative energy to every project

About You

The essentials:

• 5+ years of experience as a Designer or Art Director in an agency or fast-paced creative environment
• A strong portfolio demonstrating exceptional craft, range, and the ability to work across brand, campaign, and digital experiences at scale
• Proven experience working on global campaigns with a deep understanding of design consistency, brand systems, and regional adaptation
• Expert-level proficiency in Figma — including design systems, component libraries, and collaborative workflows
• Strong command of Adobe Creative Suite (Photoshop, Illustrator, InDesign)
• Demonstrated experience in style guide development, asset production, and quality assurance across high-volume deliverables
• Experience leading or supervising production designers, with the ability to give clear, constructive creative direction
• A systems thinker who can design for scale without sacrificing craft or creative intent
• Comfortable with AI-powered design tools and emerging workflows that accelerate creative production
• Excellent written and verbal communication in English

Nice to Have

• Experience working on large-scale retail, tech, or e-commerce enterprise accounts
• Motion design skills and experience with animation or video asset production
• Familiarity with design for performance — understanding how creative decisions impact campaign effectiveness

At Monks, we believe in fostering an environment where a diversity of perspectives can thrive. We proactively work to design hiring processes that promote equity and inclusion while mitigating bias. We celebrate diversity and are committed to building a team that reflects the communities we serve. We welcome and encourage qualified applicants, from all backgrounds, who are excited to contribute to our mission.  

Monks is committed to ensuring equal access and participation for people with disabilities. We are committed to treating people with disabilities in a way that allows them to maintain their dignity and independence. We believe in integration, and we are committed to meeting the needs of people with disabilities in a timely manner. We will do so by removing and preventing barriers to accessibility and by meeting our accessibility requirements under local accessibility laws.

#LI-Hybrid

#LI-SDL1

About the Role

Opendoor is looking for a Senior Counsel to join our Corporate Legal team. You'll own our public company reporting and securities compliance function, support board operations and corporate governance, and help us build an AI-first legal function. This is a high-impact, high-visibility role where you'll work closely with Finance, Accounting, and Investor Relations, and advise senior legal leadership on a broad range of securities and corporate matters.

This is a lean, high-ownership role where you'll be deep in live filings, board materials, and high-stakes transactions from day one. You'll have direct visibility with senior leadership and the opportunity to help shape our team — not just support it. If you’re a sharp, high-ownership attorney who loves tackling big, complex challenges and is pumped about using AI to reinvent how legal work gets done, we’d love to hear from you.

Location

This is an in-person role in the Downtown Toronto office. Candidates must be based within a 50-mile commuting distance of the office and able to be physically present in the office 4 days a week

What You'll Do

Own Public-Company Reporting and Securities Compliance:

• Please note this is a US public company reporting role. The successful candidate will work primarily within the US securities law framework, including SEC regulations and NASDAQ listing standards, regardless of office location.
• Advise senior legal team members on internal securities matters, including trading windows, 10b5-1 plans, and Section 16 compliance.
• Partner with Finance, Accounting, and Investor Relations to prepare SEC filings and draft and review earnings releases, press releases, and shareholder and investor communications for compliance with applicable securities laws.
• Monitor and advise on the potential impact of new and proposed securities laws and regulations, NASDAQ rule changes, proxy advisory firm voting policy changes (including ISS and other firms), institutional investor developments, and evolving best practices in corporate governance and ESG.
• Lead preparation and planning for the annual meeting of shareholders.

Execute Board Operations and Support Corporate Governance:

• Maintain and update corporate compliance documents and policies, including the Code of Business Conduct and Ethics, committee charters, insider trading policy, and other corporate policies.
• Advise on equity, executive compensation, and stock administration matters.
• Support corporate entity maintenance for all subsidiaries, including intercompany arrangements, as needed.

Support Strategic Transactions and Other Corporate Priorities:

• Provide advice and counsel on a range of general corporate and corporate governance matters.
• Support capital markets transactions including equity and debt offerings and structured finance transactions, including management of transaction documents and the diligence process.
• Take on new corporate projects as needed, including mergers and acquisitions, strategic partnerships, and corporate investments.

Help Build an AI-First Corporate Legal Function:

• Pilot and refine AI and automation enabled workflows in areas like disclosure drafting, governance monitoring, and board materials.
• Contribute to templates, playbooks, and self-service tools that make complex corporate and securities work more automated, approachable, and high quality.

What You'll Need

• Juris Doctor (JD) from an accredited law school with active Bar membership in good standing (or eligible to register as Registered In-House Counsel). California or New York Bar preferred.
• 5+ years of substantive experience with SEC reporting and securities laws, preferably spanning a top tier law firm and public company in-house work.
• Deep knowledge of corporate law, corporate governance standards, and trends.
• Familiarity with equity compensation plans and executive compensation.
• Strong interpersonal skills, team-oriented attitude, and superior attention to detail.
• Sound judgment with the ability to evaluate risk in light of business considerations and make clear, practical recommendations.
• Ability to work effectively and collaboratively within a growing legal team and cross-functionally at all levels of the organization.
• Curiosity and passion for using AI tools in your day-to-day work.
• Proactive, entrepreneurial approach to problem solving — you see an issue, you own it.
• Subsidiary corporate governance experience, including management of global subsidiaries and intercompany structures and agreements, is a plus.

The Director of Marketing Operations Business Partner defines and leads the marketing operating model to accelerate pipeline growth, execution excellence, and deliver performance insights. This role serves as a strategic partner across Revenue Operations, Sales Technology, Data, and Marketing leadership, guiding the design of scalable processes, measurement frameworks, and systems that align marketing execution with business objectives. Reporting to the VP, this role translates business objectives into operational capabilities and  business requirements. This role influences the roadmap direction, and ensures operational readiness and adoption of marketing capabilities that enable teams to execute effectively. This critical role acts as the operational bridge between Marketing strategy and execution, ensuring programs are measurable, scalable, and aligned to pipeline growth.

Based out of Canada or the United States (In Provinces & States we can hire legally), this role will report into the Vice President, Revenue Strategy & Operations.

WHAT YOU’LL DO:

Strategy & Operating Model

• Design and oversee the implementation of  the marketing operations strategy aligned to revenue and demand priorities
• Establish campaign governance, planning cadence, and execution standards
• Design scalable lifecycle processes across demand, field, and customer marketing
• Partner with Marketing leadership on annual planning, segmentation strategy, and program prioritization

Technology & Data Partnership

• Partner with Sales Technology, RevOps, and Data teams to shape the marketing technology roadmap
• Translate strategic business objectives and operational needs into use cases that guide platform decisions and drive measurable impact. 
• Influence architecture, integrations, and data design to enable lifecycle execution and measurement
• Drive marketing readiness for new capabilities including process design, rollout, and adoption to maximize impact
• Establish frameworks for campaign structure, tracking, and data standards to enable reliable  reporting and attribution
• Translate strategic initiatives into operational and platform requirements that support marketing transformation

Process, Measurement & Execution

• Define KPIs across funnel, pipeline creation, conversion, velocity, and ROI
• Establish attribution approach and performance frameworks
• Deliver executive insights that informs investment decisions, planning and performance optimization

• Standardize campaign intake, build, QA, and launch processes
• Improve lead management, scoring, routing, and lifecycle governance
• Drive automation and operational efficiency

Leadership

• Lead, develop, and evolve the Marketing Operations and analytics team by setting clear expectations, providing coaching and feedback, managing performance, and fostering an inclusive, collaborative environment aligned with organizational goals.
• Define priorities, operating rhythms, and ways of working for the function
• Partner cross functionally to align GTM planning and execution
• Act as strategic advisor to Marketing leadership

WHAT YOU’LL NEED:

• 15+ years in Marketing or Revenue Operations in SaaS environment
• Experience building and scaling marketing operating models in growth stage companies
• Proven experience influencing cross functional strategy and roadmaps
• Strong understanding of funnel management, lifecycle design, and attribution
• Experience supporting planning, forecasting, and pipeline strategy
• Expertise in lead scoring, ABM architecture, and performance measurement
• Experience leading teams and driving operational transformation
• Executive communication and stakeholder alignment skills
• Familiarity with Salesforce, marketing automation platforms, intent platforms (e.g., 6sense), conversation intelligence, and BI tools
• Inclusive Leadership: Builds inclusive, cohesive teams which apply diversity to achieve common goals
• Play to Win: Capably delivers results through others, is good at establishing clear direction, helping others achieve their best work
• Long Range Planning: Identifies key issues and relationships relevant to achieving a long-range goal or vision; Builds an integrated plan for course of action to accomplish this vision
• Enablement: Challenges and supports others to create results but also develop new capabilities. Successfully develops the capacity and capability of team and individuals on the team

WHO YOU ARE:

• Tenacious. You are determined to succeed, and you are motivated by the success of customers, colleagues and the community.
• Curious. You are always learning and seeking ways to make things better.
• Conscientious. You keep your promises, taking your commitments to others seriously, and you have strong integrity.
• Humble. You lead with humility and empathy, respecting and learning from the perspectives of others. 

Toast is driven by building the restaurant platform that helps restaurants adapt, take control, and get back to what they do best: building the businesses they love. We are looking for a fullstack Senior Software Engineer to join the Toast IQ team to transform how Toast helps its customers run their restaurants.

Toast IQ has landed with our users with much excitement and an appetite for us to deliver more capabilities across the entire Toast ecosystem.  We believe that if we do our job right, restaurants using Toast IQ will spend less hours on operations, make better margins, generate more revenue, and have a better guest and employee experience, compared to other restaurants outside and within the Toast ecosystem.

This role includes responsibility for the experience delivered to our end users, the services backing that experience, and the integrations to other Toast products. 

A day in the life (Responsibilities)

• Join a collaborative team of Design, Product, QA, and other engineering members in developing robust and scalable full-stack software applications.
• Lead complex projects that improve functionality and reliability for our customers
• Provide design feedback and participate in code reviews to ensure implementation meet requirements
• Drive architectural discussions and influence the technical roadmap
• Advocate for best coding practices to raise the bar for you, your team, and the company
• Mentor and provide technical guidance to other team members
• Leverage cutting edge AI tools to enhance your development workflow, improve velocity, and help pioneer new approaches to building - contributing to a culture of innovation and productivity across the team.

What you'll need to thrive (Requirements):

• 4+ years of backend experience in Java, Kotlin, or other object-oriented languages
• 1+ year of building agentic experiences
• Proficient with modern API and service design technologies (e.g. GraphQL, TF)
• Experience shipping both feature- and platform-enabling functionality
• Excellent cross-team communication skills on complex technical topics
• An appetite to work across the stack is a plus
• Passionate about technology and learning new things

AI at Toast

At Toast, one of our company values is that we're hungry to build and learn. We believe learning new AI tools empowers us to build for our customers faster, more independently, and with higher quality. We provide these tools across all disciplines, from Engineering and Product to Sales and Support, and are inspired by how our Toasters are already driving real value with them. The people who thrive here are those who embrace changes that let us build more for our customers; it’s a core part of our culture.

Our Total Rewards Philosophy 
We strive to provide competitive compensation and benefits programs that help to attract, retain, and motivate the best and brightest people in our industry. Our total rewards package goes beyond great earnings potential and provides the means to a healthy lifestyle with the flexibility to meet Toasters’ changing needs. Learn more about our benefits at https://careers.toasttab.com/toast-benefits.

This role is for a current vacancy.

#LI-REMOTE

MaintainX is the world's leading AI-powered maintenance and asset management platform, serving 13,000+ customers including Duracell, Shell, Cintas, and Brenntag. We raised $150M in Series D funding led by Bessemer Venture Partners and Bain Capital Ventures, bringing our total funding to $254M. We were named to the Forbes 2025 Cloud 100, the definitive ranking of the top 100 private cloud companies in the world.

We're growing fast and hiring the talent to match.

As such, we’re hiring an Acquisition Lead to own and optimize our inbound growth engine across paid and organic channels, reporting to the VP of Growth Marketing & Strategy. You will lead a group of seasoned performance marketers and be accountable for pipeline, operational efficiency, and forecast accuracy.

Your mandate is simple:

• Build a scalable, AI-native acquisition engine that drives predictable, revenue-efficient pipeline growth.
• Allocate capital with precision, continuously optimizing for pipeline, CAC, and long-term return.

What you’ll do:

• Revenue & Performance Ownership

• Own inbound pipeline and multi-quarter growth forecasting, grounded in conversion, velocity, and revenue assumptions.
• Deliver performance predictability — proactively managing variance, efficiency, and capital allocation.

• Leadership & Standards
  • Lead and elevate senior performance marketers by setting uncompromising standards for rigor, accountability, and strategic clarity.
  • Design structured planning, experimentation, and review cadences that eliminate siloed optimization and drive portfolio-level thinking.
• Operational Discipline
  • Implement documented channel strategies, revenue-linked scorecards, and defined experimentation frameworks before scaling spend.
  • Ensure clean attribution alignment, executive-ready reporting, and decisions grounded in measurable business impact, not channel optics.
• Channel & Portfolio Mastery
  • Maintain deep fluency across Paid Search, Paid Social, SEO/GEO, and cross-channel budget modeling, with the ability to audit, diagnose, and reset strategy when needed.
  • Optimize at the portfolio level, balancing efficiency curves and incremental return across channels.
• AI as Competitive Advantage
  • Build AI-enabled workflows that materially improve velocity, insight generation, forecasting accuracy, and operator leverage.
  • Use AI to increase experimentation speed and performance efficiency, not as embedded infrastructure.

About you:

• 7+ years in B2B acquisition/performance marketing (SaaS preferred).
• 2+ years managing performance marketing teams.
• Demonstrated success scaling inbound pipeline with multi-million dollar budgets.
• Deep expertise across Google Ads, LinkedIn, paid social, and SEO.
• Demonstrated experience scaling pipeline efficiently (not just traffic).
• Strong analytical capabilities (Excel/Sheets proficiency required).
• Experience with BI/reporting tools (Tableau, Looker, etc.).
• Strong understanding of attribution models and funnel metrics.
• Clear track record of experimentation and iterative optimization.
• You’ve thrived in demanding environments with outsized impact and have experienced what great execution looks like at speed.
• AI Fluency (Required)

• Daily user of AI tools (ChatGPT, Claude, Perplexity, etc.).
• Experience applying AI to creative generation, data analysis, or workflow automation.
• Strong prompting skills and ability to QA AI outputs.
• Bias toward automation and operational leverage.

What’s in it for you:

• Competitive salary and meaningful equity opportunities.
• Healthcare, dental, and vision coverage.
• 401(k) / RRSP enrolment program.
• Take what you need PTO
• A Work Culture where:
• You’ll work alongside folks across the globe that reflect the MaintainX values, Smart Humble Optimist.
• We believe in meritocracy, where ideas and effort are publicly celebrated.

About us:

Our mission is to deliver one platform for maintenance, repair & operations teams to keep the physical world running. We believe the greatest asset in any organization is the people. That’s why we built an intuitive, mobile-first solution to help boost productivity and collaboration across teams and locations. 

MaintainX is committed to creating a diverse environment. All qualified applicants will receive consideration for employment without regard to race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

---

About the CMS Registry Solution

The CMS Registry Solution powers end-to-end collateral and lien management for banks, automotive finance companies, credit unions and other lenders. The platform automates the full lien lifecycle—registration, amendment, search, monitoring and discharge—to protecting lenders, reduce risk and ensure compliance, and provides value-added features such as lien validation, asset monitoring and fraud detection.

We’re actively modernizing the platform that is mission-critical used by major financial institutions with a focus on scalability, automation, and developer experience. Current work includes containerizing services, upgrading .NET runtimes, strengthening CI/CD and observability, and adopting Infrastructure as Code—alongside pragmatic AI-assisted development and intelligent QA.

You’ll join a small, critical, high-impact support team (engineers, product owner, engineering manager) focused on keeping customer-facing systems reliable and resolving real production issues. You’ll own the operational health of key parts of the platform, contribute to incident response and reliability improvements, and help raise the quality bar through strong troubleshooting, documentation, and engineering judgment.

The Software Engineer — Support is an individual contributor responsible for maintaining the reliability, stability, and operational health of CMS services. This role focuses on hands-on execution within a single team or service area, supporting production systems and contributing to continuous operational improvement.

The role works across the full stack — Angular frontends, .NET (Core / 6+ / .NET 8) services, and SQL Server — and delivers KTLO / BAU outcomes including incident response, production troubleshooting, runbook maintenance, release and patch support, and reliability improvements under guidance.

The engineer collaborates closely with Product, Development, Platform, and Database teams to help ensure service availability, meet SLAs, and support safe change delivery.

What You’ll Do: 

Incident Management & Operations

• Support the reliability and operational health of current EC2-hosted services while assisting with incident response, monitoring, and KTLO operations during the migration to containerized deployments
• Participate in production incident response by triaging issues and contributing to resolution in line with defined SLAs
• Participate in an on-call rotation, following established escalation paths and providing after-hours support as required
• Communicate incident status and updates clearly to technical stakeholders

Monitoring, Troubleshooting & Reliability

• Monitor application and infrastructure health using tools such as New Relic, SolarWinds DPA, CloudWatch, or Datadog
• Proactively tune alerts and act on early warning signals to prevent customer impact
• Diagnose complex production issues using logs, traces, metrics, and user reports
• Apply mitigations and deliver permanent fixes in collaboration with development teams

KTLO / BAU Ownership

• Maintain and update runbooks, playbooks, FAQs, and troubleshooting documentation
• Perform KTLO activities such as scheduled maintenance, patching, backups and restores, database indexing, archiving jobs, and capacity checks
• Support releases, hotfixes, and patches, including deployment validation and production smoke testing

Continuous Improvement

• Contribute to root cause analysis (RCA) for production incidents
• Identify recurring issues and suggest operational or automation improvements
• Assist with performance investigations, including SQL query analysis, under guidance
• Adopt automation and AI-assisted tooling to reduce operational toil and improve triage efficiency

What We’re Looking For:

Must Have

• Hands-on experience with .NET and C#, including modern .NET runtimes, for production support and fixes
• Familiarity with AWS services such as EC2, S3, CloudWatch, and IAM
• Exposure to CI/CD pipelines (GitHub Actions preferred), including release support and troubleshooting
• A DevOps mindset with interest in build, deploy, operate, and improve workflows
• Working knowledge of Angular, TypeScript, and RESTful APIs, with the ability to debug issues across the stack
• Experience supporting SQL Server–based applications, including basic performance analysis and operational tasks (AWS RDS experience a plus)
• Comfort working in production environments and responding to incidents
• Interest in using AI-assisted development and intelligent QA tools to improve productivity
• Strong collaboration, communication, and ownership mindset

Nice-To-Have

• Experience with Docker and containerized applications
• Exposure to Infrastructure as Code (Terraform or CloudFormation)
• Familiarity with modern test automation tools (e.g., Playwright, Cypress)
• Prior experience in L2/L3 production support or on-call rotations

Impact You’ll Deliver:

By joining the Support team, you’ll help keep the CMS platform stable and trusted by contributing to faster incident resolution, safer releases, improved operational documentation, and the organization’s transition toward more cloud-native and automated operations.

What’s In It For You?

We understand that there is life at work and life outside of work. Here are a few benefits we all benefit from that support us to be our creative best. 

 Benefits from Day 1 

• Gym discounts
• Employee and Family Assistance program
• Virtual wellness events
• Conferences & training budget
• Regular internal training programs 

Financial planning 

• Let us help you invest in your future with 3% matching towards your pension and multiple forms of income protection. 

 Competitive salary 

• Annual bonus structure
• 3% CPP matching 

---

The base salary range for this position is CAD $100,000 – CAD $150,000.

This range reflects the expected compensation at the time of posting. The final offer may vary and can be higher based on relevant skills, experience, location, and market conditions. Based on the role the total rewards package may also include benefits, bonus, and other employee offerings.

Use of Artificial Intelligence in Hiring: We use artificial intelligence (“AI”) in our hiring process, including to screen, assess, or select applicants for this position.
Vacancy Status: This job posting is for an existing vacancy.

---

About the CMS Registry Solution

The CMS Registry Solution powers end-to-end collateral and lien management for banks, automotive finance companies, credit unions and other lenders. The platform automates the full lien lifecycle—registration, amendment, search, monitoring and discharge—to protecting lenders, reduce risk and ensure compliance, and provides value-added features such as lien validation, asset monitoring and fraud detection.

We’re actively modernizing the platform that is mission-critical used by major financial institutions with a focus on scalability, automation, and developer experience. Current work includes containerizing services, upgrading .NET runtimes, strengthening CI/CD and observability, and adopting Infrastructure as Code—alongside pragmatic AI-assisted development and intelligent QA.

You’ll join a small, critical and high-impact team (engineers, product owner, engineering manager) focused on solving real customer problems with durable systems. You’ll be expected to own a major slice of the platform, lead technical execution for key initiatives, and raise the quality bar through strong engineering judgment.

What You’ll Do: 

Build & Evolve Critical Systems 

• Design and implement scalable, resilient backend and frontend services using .NET (Core / 6+ / 8), Angular, and RESTful APIs
• Lead registry modernization initiatives, including containerization of legacy .NET workloads, runtime upgrades, and improvements to deployment and operational reliability
• Contribute to data-layer improvements, focusing on performance, scalability, and operational reliability

Own Architecture & Technical Decisions 

• Drive technical design discussions and make pragmatic architectural decisions within the team
• Integrate observability, security, and performance best practices into system design
• Balance technical excellence with delivery needs when evolving existing systems

Build With an Ownership Mindset 

• Own solutions end-to-end, from design through deployment and production operation
• Establish and improve CI/CD pipelines using GitHub Actions and contribute to standardized engineering practices
• Take accountability for reliability, operational outcomes, and continuous improvement of owned systems

Collaborate & Lead 

• Collaborate closely with Product, Platform, and other engineering teams to deliver production-ready capabilities
• Mentor and support other engineers through code reviews, design discussions, and day-to-day technical leadership
• Act as a role model for strong ownership, technical quality, and constructive collaboration

What We’re Looking For:

Must Have

• Strong hands-on experience building production systems with .NET and C# (modern .NET preferred)
• Experience working with AWS services such as EC2, S3, CloudWatch, and IAM
• Proficiency in Angular, TypeScript, and RESTful API design
• Solid understanding of SQL Server and relational data modeling (managed database experience a plus)
• Comfort operating in production environments and learning from real-world feedback
• Demonstrated experience leveraging AI-assisted development and testing tools to improve productivity, code quality, and operational efficiency
• Clear communication skills and a collaborative, ownership-driven approach
• A builder’s mindset: If you can think it, you can build it. If you build it, you own it.

Nice-To-Have

• Experience with Docker, Terraform / CloudFormation, or Kubernetes-based platforms
• Background in system modernization, refactoring, or legacy platform evolution
• Experience with database performance optimization
• Exposure to AI-driven QA (e.g., Playwright, Cypress with AI integrations)

What’s In It For You?

We understand that there is life at work and life outside of work. Here are a few benefits we all benefit from that support us to be our creative best. 

 Benefits from Day 1 

• Gym discounts
• Employee and Family Assistance program
• Virtual wellness events
• Conferences & training budget
• Regular internal training programs 

Financial planning 

• Let us help you invest in your future with 3% matching towards your pension and multiple forms of income protection. 

 Competitive salary 

• Annual bonus structure
• 3% CPP matching 

---

The base salary range for this position is CAD $140,000 – CAD $190,000.

This range reflects the expected compensation at the time of posting. The final offer may vary and can be higher based on relevant skills, experience, location, and market conditions. Based on the role the total rewards package may also include benefits, bonus, and other employee offerings.

Use of Artificial Intelligence in Hiring: We use artificial intelligence (“AI”) in our hiring process, including to screen, assess, or select applicants for this position.
Vacancy Status: This job posting is for an existing vacancy.

S'more about the team

The Product Innovation team is looking for a  Senior Sensory & Ingredient Evaluation Specialist to serve as our lead technical evaluator and procurement liaison. Reporting to the Manager, Ingredient Strategy, you will be the engine behind our ingredient excellence. While the Manager sets the portfolio vision, you are the one "under the hood", standardizing how we test, validating new supplier submissions, and ensuring that our procurement tenders result in ingredients that are both cost-effective and culinary-approved.

• NOTE: This role requires in-office attendance 4 days a week. 

Lettuce share what this role will be responsible for

• Lead Sensory Evaluation: Own the execution of sensory testing for all new ingredient submissions. You will design and facilitate "Gold Standard" cuttings, ensuring every ingredient is tasted, tested, and scored against rigorous culinary benchmarks.
• Define "Best-in-Class" Testing: Develop and refine standardized testing protocols. Whether it’s testing the meltability of a new cheese or the shelf-life stability of a sauce, you ensure our methodologies are scientific, repeatable, and scalable.
• Procurement Technical Partner: Serve as the technical point of contact for the Procurement team during RFPs and tenders. You will analyze supplier samples, provide technical scorecards, and help Procurement understand the quality trade-offs in different sourcing options.
• Ingredient Development & Iteration: Work directly with vendors to "tweak" ingredients. If a spice blend isn't quite right or a protein is losing moisture, you’ll provide the technical feedback loop to suppliers to develop a better version for our boxes.
• Data Gatekeeper: Maintain the technical integrity of our ingredient database. You will ensure that sensory data, specification sheets, and testing results are meticulously documented to inform future SKU rationalization.
• Operational Validation: Ensure ingredients don’t just taste good in a lab, but perform in the real world. You’ll coordinate "home kitchen" stress tests to simulate how our customers will actually experience the product.
• All other duties, as assigned 

Sound a-peeling? Here's what we're looking for

• 4-year degree in Food Science, Culinary Science, or a related technical field. A deep understanding of food chemistry and sensory methodology is essential.
• 3+ years of experience in Sensory Science, Food R&D, Quality Assurance, or Technical Sourcing within the food industry.
• The "Procurement Mindset": You understand the basics of supply chain and tenders; you know that a great ingredient also has to be a viable business solution.
• Technical Palate: You have formal training or significant experience in sensory evaluation (e.g., Triangle testing, Descriptive Analysis) and can articulate flavour profiles with precision.
• Project Management Skills: You can juggle multiple "cuttings" and supplier samples simultaneously without losing track of the data.
• Software Savvy: Proficiency in Excel is a must; experience with sensory software (like Compusense or RedJade) or PLM systems is a major plus.
• You are:
• A "Foodie": You are genuinely obsessed with the difference between two types of soy sauce or the viscosity of a balsamic glaze.
• Adaptable: Able to navigate complex timelines and a high-volume portfolio. 
• Collaborative: You enjoy being the "technical glue" that holds Culinary and Procurement together.
• Analytically Rigorous: You don't just say something "tastes good"—you back it up with data and standardized metrics.

Let’s cut to the cheese, this is why you'll love it here

• Box Discount - Amazing discounts on 1 box per week! 75% discount on weekly HelloFresh and Chefs Plate meal kits AND 50% off weekly Factor meal box.
• Health & Wellness - Health & Dental benefits from day 1, a Health Spending Account, unlimited access to the Headspace app to meet your self-care needs, and 25% discount on GoodLife fitness memberships!
• RRSP Matching - Competitive RRSP matching program offered
• Vacation & PTO - Time off is also an important part of self-care! We offer generous vacation and PTO to help you create a good work-life balance. 
• Family Benefits - A parental leave top-up program for expectant parents.
• Growth & Development - We support your career progression, provide development opportunities, and invest in your continued learning through our organization wide L&D fund.
• Work Hard & Have Fun - From team socials to engaging company days, you’ll have plenty of opportunity to experience the fun!
• Diversity & Inclusion Initiatives - With impactful ERG’s like FreshPride, Women Empowered and LIMES, we are committed to our diversity, equity & inclusion efforts.
• Food Puns - this one is kind of a big dill if you haven’t already noticed. We even have some punny meeting room names!

Flexible Hybrid Approach

At HelloFresh, we know that flexible work arrangements are essential in enabling you to do your best work, while balancing your personal and life needs. Offering remote work flexibility, along with the opportunity to interact and collaborate in the office are all a part of creating a great employee experience. 

To meet these needs, we are pleased to provide Flexible Hybrid work. Flexible Hybrid is a people-first approach that is based on choice, trust, personalization, and empowers teams to choose when and how often they work from the office and work from home, in addition to team days and company days. This means a minimum of 2 days in office per week, with most teams in office between 2-3 days a week.

#LI-HYBRID

Working Conditions

It’s no surprise that as a food company, we use many ingredients that may be considered common allergens (i.e. peanuts, tree nuts, milk, etc.). Whether this role is based out of our headquarters or one of our distribution centers, it is possible that you may be exposed to such allergens in this role. If you have any concerns with being exposed to any particular food ingredients, including meat, please disclose this during the hiring process. 

HelloFresh Canada uses AI-integrated technology to help us process and evaluate applications more efficiently. This includes tools that screen and assess candidate qualifications based on the requirements for this role. While these tools assist our workflow, all final selection decisions are made by our hiring team.

This is a posting for an existing vacancy. We are actively seeking to fill this position.

Interested in joining the HelloFresh team? Don’t be chai, apply! Submit your application in PDF format today.

Location: 4951 - 110 Avenue SE, Calgary, Alberta

S'more about the team

We are looking for a Food Safety & Quality Assurance Supervisor who will take a hands-on approach to the maintenance and continuous improvement of our food safety management system. Reporting to the FSQA Manager, you will supervise a high-functioning team of FSQA Technicians, providing them guidance and acting as a key decision maker when food safety issues arise.. As part of the Food Safety & Quality Assurance team, you will play a key role in ensuring our customers receive high quality and safe meal kits they feel excited about serving to their families.

Lettuce share what this role will be responsible for

• Assign and monitor food safety related programs, including but not limited to pre-op inspections, environmental monitoring, pest control and GMP monitoring.
• Perform trend analysis on monitoring data; utilize results to drive improvements and close gaps.
• Conduct root cause analysis and implement corrective action plans for product and process non-conformances.
• Work closely with the Quality & Technical Team on product and packaging testing.
• Provide support for HACCP reassessment and new process development activities.
• Manage FSQA-related on-boarding, ad hoc and annual re-training.
• Assist with internal, CFIA and third-party audits and inspection.
• Act as primary escalation point and back-up to FSQA Manager in their absence.
• Manage team scheduling, attend team meetings, assist in complaint investigations and other tasks as assigned by the FSQA Manager.
• Work in compliance with OH&S acts and regulations.
• Use personal protective and safety equipment and clothing as directed by the employer and report workplace hazards and dangers to the supervisor or employer.
• All other duties, as assigned 

Sound a-peeling? Here's what we're looking for

• 3+ years in a food safety or quality assurance role in the food or other regulated industry.
• 1+ years of supervisory experience is considered an asset.
• Post-secondary education in Biological, Chemical or Food Sciences or equivalent experience.
• Understanding of HACCP principles, the Safe Food for Canadians Regulations and GFSI schemes.
• Strong leadership and communication skills.
• Excellent organizational and time management skills.
• Familiar with MS Office, Google Apps and comfortable learning and using new technology.
• Comfortable working in a deadline-driven and fast-paced environment.
• Flexible with working hours for business requirements, including early morning and late-night shifts.

Let’s cut to the cheese, this is why you'll love it here

• Box Discount - Amazing discounts on 1 box per week! 75% discount on weekly HelloFresh and Chefs Plate meal kits AND 50% off weekly Factor meal box.
• Health & Wellness - Health & Dental benefits from day 1, a Health Spending Account, unlimited access to the Headspace app to meet your self-care needs, and 25% discount on GoodLife fitness memberships!
• RRSP Matching - Competitive RRSP matching program offered
• Vacation & PTO - Time off is also an important part of self-care! We offer generous vacation and PTO to help you create a good work-life balance. 
• Family Benefits - A parental leave top-up program for expectant parents.
• Growth & Development - We support your career progression, provide development opportunities, and invest in your continued learning through our organization wide L&D fund.
• Work Hard & Have Fun - From team socials to engaging company days, you’ll have plenty of opportunity to experience the fun!
• Diversity & Inclusion Initiatives - With impactful ERG’s like FreshPride, Women Empowered and LIMES, we are committed to our diversity, equity & inclusion efforts.
• Food Puns - this one is kind of a big dill if you haven’t already noticed. We even have some punny meeting room names!

Working Conditions

It’s no surprise that as a food company, we use many ingredients that may be considered common allergens (i.e. peanuts, tree nuts, milk, etc.). Whether this role is based out of our headquarters or one of our distribution centers, it is possible that you may be exposed to such allergens in this role. If you have any concerns with being exposed to any particular food ingredients, including meat, please disclose this during the hiring process. 

HelloFresh Canada uses AI-integrated technology to help us process and evaluate applications more efficiently. This includes tools that screen and assess candidate qualifications based on the requirements for this role. While these tools assist our workflow, all final selection decisions are made by our hiring team.

This is a posting for an existing vacancy. We are actively seeking to fill this position.

Interested in joining the HelloFresh team? Don’t be chai, apply! Submit your application in PDF format today.

S'more about the team

HelloFresh is looking for an Associate Manager to support growth and add sophistication to our customer touchpoints, with the goal of improving retention and reducing churn. As a member of our Customer Relationship Marketing (CRM) team, you will understand the inner workings of how to use data along with optimized creatives, orchestrated across channels to craft compelling customer experiences with the HelloFresh brands. Candidates must have a passion for CRM marketing (with email being a major component!) and be able to independently solve marketing problems and obstacles, develop multiple cross-functional relationships, and adapt to the needs of the business to work towards set goals. Attention to detail, quality of work, cross collaboration and reliability are all integral to success.

Lettuce share what this role will be responsible for

• Oversee the creation, management and optimization of all communications to our active customers across various channels, including email, SMS, and app.
• Build and optimize complex & personalized journeys within Salesforce Marketing Cloud and Iterable
• Help implement new programs within our martech stack to better support our future growthImprove CRM strategies by partnering with audience managers and cross-functional teams to identify actionable insights from customer data and new opportunities. Increase the sophistication of our program through an understanding – and implementation – of industry best practices, current trends, new technologies, regular/iterative testing.  
• Understand current program goals and business targets; offering proactive, thoughtful plans to close gaps and increase growth. Own all aspects for new communications including conception, QA, execution, monitoring and post analysis – ensuring the data and creative both meet standards set by our teams.  
• Understand and own the data and events that trigger our programs, building in checks and automating processes to streamline and work more efficiently.
• Test, iterate, share results, repeat! Staying organized, keeping partners in the loop and updating on performance of projects is required to be successful. 
• Diligently work to improve the customer experience in an ongoing way – thinking critically about what is right for the customer, developing new projects and figuring out how to implement. Speed is important, but quality is paramount.
• All other duties, as assigned 

Sound a-peeling? Here's what we're looking for

• Bachelor's degree – in the field of business, marketing, engineering or data science.
• 3+ years of CRM related experience, with heavy focus on email, the underlying data and the systems/tools that support CRM. Hands-on experience with Salesforce Marketing Cloud or Iterable, database marketing, email provider migration are all major pluses.
• 3+ of experience analyzing data and creating insights that translate into business strategy
• Experience managing complex projects from conceptualization to completion
• Managed complex segmentation strategies and customer lifecycle programs.
• You are:
• Someone with a passion for CRM marketing and exceptional project management skills with the ability to juggle multiple priorities and projects simultaneously
• Ready to collaborate with relevant teams and people of all levels, with strong interpersonal skills to explain complex topics with ease.
• A proactive team player who steps in where needed, takes ownership, and is comfortable operating in a fast-paced, high-growth environment. 
• A Logical thinker who has a passion for data and wants to learn the technical back-end systems to help support campaign development and execution
• Someone that wants to grow with us and elevate our marketing in an efficient, automated manner.

Let’s cut to the cheese, this is why you'll love it here

• Box Discount - Amazing discounts on 1 box per week! 75% discount on weekly HelloFresh and Chefs Plate meal kits AND 50% off weekly Factor meal box.
• Health & Wellness - Health & Dental benefits from day 1, a Health Spending Account, unlimited access to the Headspace app to meet your self-care needs, and 25% discount on GoodLife fitness memberships!
• RRSP Matching - Competitive RRSP matching program offered
• Vacation & PTO - Time off is also an important part of self-care! We offer generous vacation and PTO to help you create a good work-life balance. 
• Family Benefits - A parental leave top-up program for expectant parents.
• Growth & Development - We support your career progression, provide development opportunities, and invest in your continued learning through our organization wide L&D fund.
• Work Hard & Have Fun - From team socials to engaging company days, you’ll have plenty of opportunity to experience the fun!
• Diversity & Inclusion Initiatives - With impactful ERG’s like FreshPride, Women Empowered and LIMES, we are committed to our diversity, equity & inclusion efforts.
• Food Puns - this one is kind of a big dill if you haven’t already noticed. We even have some punny meeting room names!

Flexible Hybrid Approach

At HelloFresh, we know that flexible work arrangements are essential in enabling you to do your best work, while balancing your personal and life needs. Offering remote work flexibility, along with the opportunity to interact and collaborate in the office are all a part of creating a great employee experience. 

To meet these needs, we are pleased to provide Flexible Hybrid work. Flexible Hybrid is a people-first approach that is based on choice, trust, personalization, and empowers teams to choose when and how often they work from the office and work from home, in addition to team days and company days. This means a minimum of 2 days in office per week, with most teams in office between 2-3 days a week.

#LI-HYBRID

Working Conditions

It’s no surprise that as a food company, we use many ingredients that may be considered common allergens (i.e. peanuts, tree nuts, milk, etc.). Whether this role is based out of our headquarters or one of our distribution centers, it is possible that you may be exposed to such allergens in this role. If you have any concerns with being exposed to any particular food ingredients, including meat, please disclose this during the hiring process. 

HelloFresh Canada uses AI-integrated technology to help us process and evaluate applications more efficiently. This includes tools that screen and assess candidate qualifications based on the requirements for this role. While these tools assist our workflow, all final selection decisions are made by our hiring team.

This is a posting for an existing vacancy. We are actively seeking to fill this position.

Interested in joining the HelloFresh team? Don’t be chai, apply! Submit your application in PDF format today.

S'more about the team

HelloFresh is looking for an Associate Manager to support growth and add sophistication to our customer touchpoints, with the goal of improving retention and reducing churn. As a member of our Customer Relationship Marketing (CRM) team, you will understand the inner workings of how to use data along with optimized creatives, orchestrated across channels to craft compelling customer experiences with the HelloFresh brands. Candidates must have a passion for CRM marketing (with email being a major component!) and be able to independently solve marketing problems and obstacles, develop multiple cross-functional relationships, and adapt to the needs of the business to work towards set goals. Attention to detail, quality of work, cross collaboration and reliability are all integral to success.

Lettuce share what this role will be responsible for

• Oversee the creation, management and optimization of all communications to our active customers across various channels, including email, SMS, and app.
• Build and optimize complex & personalized journeys within Salesforce Marketing Cloud and Iterable
• Help implement new programs within our martech stack to better support our future growthImprove CRM strategies by partnering with audience managers and cross-functional teams to identify actionable insights from customer data and new opportunities. Increase the sophistication of our program through an understanding – and implementation – of industry best practices, current trends, new technologies, regular/iterative testing.  
• Understand current program goals and business targets; offering proactive, thoughtful plans to close gaps and increase growth. Own all aspects for new communications including conception, QA, execution, monitoring and post analysis – ensuring the data and creative both meet standards set by our teams.  
• Understand and own the data and events that trigger our programs, building in checks and automating processes to streamline and work more efficiently.
• Test, iterate, share results, repeat! Staying organized, keeping partners in the loop and updating on performance of projects is required to be successful. 
• Diligently work to improve the customer experience in an ongoing way – thinking critically about what is right for the customer, developing new projects and figuring out how to implement. Speed is important, but quality is paramount.
• All other duties, as assigned 

Sound a-peeling? Here's what we're looking for

• Bachelor's degree – in the field of business, marketing, engineering or data science.
• 3+ years of CRM related experience, with heavy focus on email, the underlying data and the systems/tools that support CRM. Hands-on experience with Salesforce Marketing Cloud or Iterable, database marketing, email provider migration are all major pluses.
• 3+ of experience analyzing data and creating insights that translate into business strategy
• Experience managing complex projects from conceptualization to completion
• Managed complex segmentation strategies and customer lifecycle programs.
• You are:
• Someone with a passion for CRM marketing and exceptional project management skills with the ability to juggle multiple priorities and projects simultaneously
• Ready to collaborate with relevant teams and people of all levels, with strong interpersonal skills to explain complex topics with ease.
• A proactive team player who steps in where needed, takes ownership, and is comfortable operating in a fast-paced, high-growth environment. 
• A Logical thinker who has a passion for data and wants to learn the technical back-end systems to help support campaign development and execution
• Someone that wants to grow with us and elevate our marketing in an efficient, automated manner.

Let’s cut to the cheese, this is why you'll love it here

• Box Discount - Amazing discounts on 1 box per week! 75% discount on weekly HelloFresh and Chefs Plate meal kits AND 50% off weekly Factor meal box.
• Health & Wellness - Health & Dental benefits from day 1, a Health Spending Account, unlimited access to the Headspace app to meet your self-care needs, and 25% discount on GoodLife fitness memberships!
• RRSP Matching - Competitive RRSP matching program offered
• Vacation & PTO - Time off is also an important part of self-care! We offer generous vacation and PTO to help you create a good work-life balance. 
• Family Benefits - A parental leave top-up program for expectant parents.
• Growth & Development - We support your career progression, provide development opportunities, and invest in your continued learning through our organization wide L&D fund.
• Work Hard & Have Fun - From team socials to engaging company days, you’ll have plenty of opportunity to experience the fun!
• Diversity & Inclusion Initiatives - With impactful ERG’s like FreshPride, Women Empowered and LIMES, we are committed to our diversity, equity & inclusion efforts.
• Food Puns - this one is kind of a big dill if you haven’t already noticed. We even have some punny meeting room names!

Flexible Hybrid Approach

At HelloFresh, we know that flexible work arrangements are essential in enabling you to do your best work, while balancing your personal and life needs. Offering remote work flexibility, along with the opportunity to interact and collaborate in the office are all a part of creating a great employee experience. 

To meet these needs, we are pleased to provide Flexible Hybrid work. Flexible Hybrid is a people-first approach that is based on choice, trust, personalization, and empowers teams to choose when and how often they work from the office and work from home, in addition to team days and company days. This means a minimum of 2 days in office per week, with most teams in office between 2-3 days a week.

#LI-HYBRID

Working Conditions

It’s no surprise that as a food company, we use many ingredients that may be considered common allergens (i.e. peanuts, tree nuts, milk, etc.). Whether this role is based out of our headquarters or one of our distribution centers, it is possible that you may be exposed to such allergens in this role. If you have any concerns with being exposed to any particular food ingredients, including meat, please disclose this during the hiring process. 

HelloFresh Canada uses AI-integrated technology to help us process and evaluate applications more efficiently. This includes tools that screen and assess candidate qualifications based on the requirements for this role. While these tools assist our workflow, all final selection decisions are made by our hiring team.

This is a posting for an existing vacancy. We are actively seeking to fill this position.

Interested in joining the HelloFresh team? Don’t be chai, apply! Submit your application in PDF format today.

TouchBistro is a comprehensive restaurant management solution built to help restaurateurs streamline operations, boost sales, and elevate the guest experience. We are looking for a high-impact Senior Manager, Product Support to own the operational execution of our Customer Support and Workforce Management (WFM) teams. Reporting to the Senior Director, you will be the operational heartbeat of the team ensuring that we meet our SLAs, optimize our staffing, and drive measurable, positive impact on customer experience.

We need a leader who balances operational discipline with a genuine, people-first leadership style, and who understands that every support interaction is an opportunity to protect our revenue and deepen customer loyalty.

What You’ll Do

• Own Daily Operations: Run the “live” environment, ensuring consistent, calm, and efficient performance—even at peak volume
• Reduce Volume at the Source: Use data to identify root causes and partner cross-functionally to eliminate friction and improve the customer experience
• Lead Escalations: Own critical customer issues end-to-end, driving fast resolution while addressing underlying product or process gaps
• Build QA & Performance Programs: Design and evolve QA frameworks that drive measurable improvements in service delivery
• Drive Coaching Excellence: Establish a high-frequency coaching rhythm that improves FCR, CSAT, and overall team performance
• Improve Customer Retention: Coach teams to deliver high-empathy, high-competence interactions that rebuild customer confidence
• Own WFM Strategy: Lead forecasting, scheduling, and capacity planning to ensure efficient, cost-effective coverage aligned to SLAs
• Lead with Empathy: Build a high-performing, high-retention team culture grounded in accountability, transparency, and support

What You Bring

• Proven Operator: 8+ years in support leadership within SaaS or B2B environments, running metrics-driven operations
• Escalation Leadership: Experience managing high-stakes technical escalations with strong cross-functional communication
• Coaching & QA Expertise: Track record of building performance management and QA programs that drive KPI improvement
• Data-Driven Mindset: Ability to translate support data into actionable insights and influence product or process changes
• WFM Expertise: Hands-on experience with WFM tools (e.g., Calabrio, Genesys, NICE) and a strong understanding of forecasting, occupancy, and shrinkage
• High EQ: Collaborative, clear communicator who leads with empathy and builds strong cross-functional relationships

Nice to Have

• Experience supporting 24/7 operations across multiple time zones
• Exposure to AI-driven support tools or self-service strategies
• Experience scaling support teams in high-growth or startup environments

OVERVIEW

ALO is seeking a brand-new Regional Asset Protection Manager to lead and scale our Asset Protection (AP) and Health & Safety function across Canada. This role will be based out of Toronto, Ontario.

This pivotal role will support the brand’s mission to elevate mindfulness and movement by safeguarding our sanctuaries, teams, and assets. Partnering with regional AP counterparts in the United States, Europe, and APAC, as well as the Director of Asset Protection & Safety, you will help design and implement region-specific strategies rooted in data analysis, technology, compliance, and field engagement. This role will support a retail portfolio across multiple Canadian markets.

RESPONSIBILITIES  

Asset Protection

• Analyze stock loss and shrinkage data across multiple sites and partner with Retail Operations to develop and execute strategies mitigating internal and external theft, fraud, and operational errors.
• Lead site-specific assessments for high-risk or high-loss locations and deliver action plans that reduce exposure and improve compliance.
• Investigate suspected internal and external incidents including organised retail crime (ORC), fraud, and employee misconduct using exception-based reporting, analytics, and available technology.

Operational Security Oversight

• Conduct thorough site risk assessments and vulnerability reviews in compliance with Canadian federal, provincial, and local safety and security regulations.
• Partner with global leadership to pilot and implement security technologies and operational enhancements tailored to Canadian market needs.
• Manage physical security infrastructure, including CCTV, alarm systems, access controls, and key/safe protocols, ensuring compliance with privacy and surveillance laws (e.g. PIPEDA and applicable provincial legislation).
• Oversee third-party security providers, including guard force management, contract execution, post orders, and service level compliance to ensure safety, brand alignment, and cost efficiency.
• Optimise the deployment of external security resources based on risk levels, location needs, foot traffic, and regional events.

Health & Safety Compliance

• Champion adherence to occupational health and safety legislation across all retail locations in line with federal and provincial laws (e.g. Ontario Occupational Health and Safety Act and equivalent provincial statutes).
• Conduct regular audits and partner with store teams and People & Culture to improve safety training, incident reporting, and overall risk management.
• Ensure sanctuaries maintain a high standard of workplace safety, employee wellbeing, and regulatory compliance.

Incident Response & Case Management

• Respond to critical incidents such as theft, violence, protest activity, vandalism, or emergencies, maintaining situational awareness across Canada.
• Oversee investigations to ensure they are conducted lawfully, ethically, and in partnership with People & Culture and Legal teams.
• Coordinate with law enforcement, legal advisors, insurers, and security vendors to resolve incidents and prevent recurrence.

Field Engagement & People Development

• Coach and support store teams on Asset Protection awareness, safety protocols, and operational discipline.
• Deliver training for new store openings and existing locations with a focus on risk reduction and a strong culture of safety.
• Manage regional third-party security vendors, post orders, and service levels.

Reporting & Compliance

• Deliver structured reporting (monthly, quarterly, annually) on AP trends, KPIs, safety metrics, and incident outcomes to inform strategic decisions.
• Ensure compliance with all local licensing, employment, and privacy laws related to security services and safety programs.
• Remain informed of evolving legal, political, environmental, and social risks that could impact business continuity and employee safety across Canada.

Additional Duties

• Perform other responsibilities, tasks, and assignments as requested, required, or deemed necessary by leadership to support the business and brand mission.

QUALIFICATIONS

• Bachelor’s degree or equivalent combination of experience in retail loss prevention, law enforcement, private security, risk management, or occupational health & safety.
• Minimum 5 years of field-based, multi-site Asset Protection or Loss Prevention experience within Canada or comparable markets.
• Minimum 2 years of leadership experience overseeing multi-site operations and/or third-party vendor performance.
• Strong understanding of Canadian occupational health & safety legislation and privacy regulations.
• Exceptional interpersonal, investigative, and analytical skills; able to communicate effectively with all levels of leadership and external partners.
• Demonstrated ability to influence cross-functionally in a fast-paced, scaling retail environment.
• Technologically proficient in MS Office, RFID, CCTV platforms, POS reporting tools, and case management software.
• Willingness and ability to travel extensively across Canada, including evenings and weekends as needed.
• Fluency in English required; French proficiency preferred.