The Role

As a Product Analyst you are an all-rounder who thrives equally working on technical topics as well as value-delivery through insights, presentation and data visualisation. Indeed, your extensive experience and knowledge across technical and business related topics enables you to go “end to end” with a high level of quality and scalability as well as driving best practices within the Product Analytics community. Not limited to one squad or domain, your impact is across the breadth of HelloTech, proactively identifying common needs and pain points across the teams and defining solutions to constantly improve the way we work. So while you are an individual contributor, you are a key owner of best practice across our teams.

What you’ll do

• Leverage Cursor AI to automate and expand analytical capabilities and insight generation for the product organisation.
• Collaborate from a technical perspective with data product managers and data engineers to create reusable data products 
• Collaborate with cross-functional teams to gather requirements and define project objectives while utilising project management skills to plan and execute data-driven projects
• Partner widely across the Senior Product organisation (Product, Software Engineering, UX leads) to set strategic priorities and promote a culture rooted in evidence-based decision making.
• Communicate actionable insights clearly across the organisation highlighting the “so-whats” of your analyses in order to drive the growth of our business.
• Explore and analyse customer behaviour and product performance data in order to detect growth opportunities for the HelloFresh digital product by improving user experience.
• Guide and mentor other Product Analysts within our team, defining best practices and providing support to help individuals and the team grow in effectiveness
• Review as a technical expert the implementations of multiple teams across domains, continuously improving the deliverables of your teams

What you'll bring

• Extensive experience in quantitative analysis roles, ideally including having worked closely with product teams for at least 4 years.
• Knowledge of Curser and AI Analytics
• Excellent technical skills applying expert level SQL and Python for both analysis and efficient manipulation of large data sets.
• Expert level knowledge of data visualisation tools like Tableau which we use to create compelling visualisations to convey complex data.
• Extensive experience working with product stakeholders in setting up A|B experiments, interpreting results and deep diving to understand the impact of particular experiments.
• Excellent communication skills, taking complex business problems, articulating these as analytical problems and presenting your findings in a clear and precise way. 
• Extensive leadership of complex projects you have led, capability building within your team, and through mentorship or direct people management.
• A change mindset, the status quo is not an impediment
• You are outcome oriented, and can take a business challenge, create actionable analytical insights against it, and align stakeholders on actions to create business value.

Let’s cut to the cheese, this is why you'll love it here

• Box Discount - Amazing discounts on 1 box per week! 75% discount on weekly HelloFresh and Chefs Plate meal kits AND 50% off weekly Factor meal box.
• Health & Wellness - Health & Dental benefits from day 1, a Health Spending Account, unlimited access to the Headspace app to meet your self-care needs, and 25% discount on GoodLife fitness memberships!
• Vacation & PTO - Time off is also an important part of self-care! We offer generous vacation and PTO to help you create a good work-life balance. 
• Family Benefits - A parental leave top-up program for expectant parents.
• Growth & Development - We support your career progression and invest in your continued learning through experiences and initiatives owned by our dedicated L&D team
• Work Hard & Have Fun - From team socials to engaging company days, you’ll have plenty of opportunity to experience the fun!
• Diversity & Inclusion Initiatives - With impactful ERG’s like FreshPride, Women Empowered and LIMES, we are committed to our diversity, equity & inclusion efforts.
• Food Puns - this one is kind of a big dill if you haven’t already noticed. We even have some punny meeting room names!

Flexible Hybrid Approach

At HelloFresh, we know that flexible work arrangements are essential in enabling you to do your best work, while balancing your personal and life needs. Offering remote work flexibility, along with the opportunity to interact and collaborate in the office are all a part of creating a great employee experience. 

To meet these needs, we are pleased to provide Flexible Hybrid work. Flexible Hybrid is a people-first approach that is based on choice, trust, personalization, and empowers teams to choose when and how often they work from the office and work from home, in addition to team days and company days. This means a minimum of 2 days in office per week, with most teams in office between 2-3 days a week.

HelloFresh Canada uses AI-integrated technology to help us process and evaluate applications more efficiently. This includes tools that screen and assess candidate qualifications based on the requirements for this role. While these tools assist our workflow, all final selection decisions are made by our hiring team.

This is a posting for an existing vacancy. We are actively seeking to fill this position.

#LI-HYBRID

About the Team

Technical Operations is the first line of defense for the Roku platform. We are a global, around-the-clock team responsible for the health and stability of The Roku Channel (TRC), live and on-demand content pipelines, ad delivery, and the user-facing experience across all Roku platforms. We sit at the intersection of Engineering, Content, Live Operations, and Advertising — triaging issues in real time, owning major launch execution, and building the tooling and automation that keeps Roku running at scale.

About the Role

We are looking for a Technical Operations Manager to lead a team of engineers who monitor, triage, and resolve platform issues 24/7. This role requires someone who is equally comfortable diving deep into a production incident and running a cross-functional launch war room. You will manage SLAs, own launch readiness for high-visibility events, drive automation initiatives, and serve as an escalation point for partner teams including Engineering, Content Operations, Live Operations, Advertising, and Rights Management.

For Toronto, Canada Only - The estimated annual salary for this position is between $113,000 CAD - $146,000 CAD annually.

Compensation packages are based on factors unique to each candidate, including but not limited to skill set, certifications, and specific geographical location. This role is eligible for health insurance, equity awards, life insurance, disability benefits, parental leave, wellness benefits, and paid time off.

What You'll Be Doing

• Lead and develop a team of Technical Operations Engineers across multiple time zones, including global contractors
• Oversee 24/7 platform monitoring through the Technical Operations Control Center (TOCC), ensuring alerts are triaged and escalated with urgency and accuracy
• Own the end-to-end incident management process — from initial triage through escalation, stakeholder communication, resolution, and post-mortem
• Manage and enforce SLAs across priority tiers, ensuring Engineering and business stakeholders are kept informed throughout issue lifecycles
• Lead war room execution for P0/P1 launches, driving readiness reviews, runbook preparation, and day-of coordination with cross-functional teams
• Coordinate CDN and internal infrastructure capacity planning in advance of high-visibility events, maintaining relationships with CDN partners
• Partner with Engineering to prioritize production bugs, advocate for platform stability improvements, and reduce operational toil
• Drive automation initiatives that reduce manual monitoring, streamline escalation workflows, and improve team efficiency at scale
• Collaborate closely with Content Operations, Live Operations, Advertising Operations, Platform Operations, and Engineering to ensure smooth content delivery and issue resolution across all platforms
• Represent Technical Operations in cross-functional launch planning, ensuring the team is engaged 30 days prior to major events
• Define and maintain escalation paths, runbooks, and operational documentation for the team

What We're Looking For

• 5+ years of experience in technical or platform operations within a streaming, media, or consumer technology environment
• 2+ years of leading technical teams, including geographically distributed or contractor-based teams
• Deep familiarity with ad delivery operations, including monitoring ad fill rates and working across SSAI and client-side ad insertion workflows
• Hands-on experience with monitoring and alerting tools such as Datadog, PagerDuty, or equivalent platforms
• Proven ability to lead high-pressure incident triage and cross-functional escalation across engineering and business teams
• Experience managing launch readiness for live or high-profile events, including war room coordination and runbook ownership
• Strong understanding of CDN architecture and capacity planning in a video streaming context
• Ability to translate technical issues into clear business impact for non-technical stakeholders
• Track record of building or improving automation to reduce manual operational overhead
• Excellent communication and prioritization skills in a fast-paced, always-on environment
• Willingness to support on-call coverage, including evenings and weekends for critical launches or incidents
• Bachelor's degree or equivalent work experience
• Willingness to work flexible hours, including evenings and weekends, to meet project deadlines and support critical operations.

#LI-AN1

About the team

At Roku, the Viewer Product Team is connecting millions of viewers worldwide to their favourite entertainment through a uniquely Roku experience. The International Product Team works with functional experts and strategic leaders to help build and execute on roadmaps for all aspects of the Roku ecosystem in markets around the world. This team works cross-functionally to understand the needs of our consumers and partners, along with other market opportunities, analyzes data to draw insights and learnings, collaborates on a thoughtful go-to-market plan to drive the success of the latest features, and works hand-in-hand across marketing, sales, merchandising, data science, engineering, and other product teams.

About the role

We are looking for a strategic, growth-focused, collaborative, and experienced product manager to lead Roku’s viewer (OS / Platform) product management function in Canada. In this role, you will oversee our growth & engagement strategy, manage our product roadmap, and identify key product priorities that advance Roku’s strategic business goals in Canada.  You will play a critical role in accelerating Roku's growth and work with other market leaders to develop a strategic plan that positions Roku as a future leader in Canadian media & streaming.  You will be accountable for setting, and achieving key market goals that are in service of accomplishing our broader market strategy, and have a hand amongst other key leaders in market in formulating said strategy.

The ideal candidate is a strong product thinker, highly strategic, tactically savvy, and skilled at navigating a matrixed environment. They know how to build trust and alignment, manage & optimize a product roadmap, solve complex problems through communication, transparency & critical thinking , and thrive in a fast-paced and collaborative setting.

This position will be based at our Toronto office and report to the Director of Product, Management, and International Growth. This role will require international travel.

For Toronto Canada Only - The estimated annual salary for this position is between CA$100,000 - CA$173,400 annually. Compensation packages are based on factors unique to each candidate, including but not limited to skill set, certifications, and specific geographical location. This role is eligible for health insurance, equity awards, life insurance, disability benefits, parental leave, wellness benefits, and paid time off.

What you'll be doing

• Manage & optimize Roku’s viewer (OS) product roadmap for Canada
• Own our product growth & engagement strategy across CA, partnering with other key teamleaders in the Toronto office
• Drive alignment on key market metrics/goals, and be accountable for achieving goals through product launches & initiatives led by partner teams
• Enable & design in-market experimentation to ensure our products fit the unique needs of the Canadian market
• Ensure that market-specific needs & opportunities are represented in cross-functional planning and that our product efforts drive tangible business outcomes
• Build and strengthen relationships between the International Product team and other Toronto-based Roku teams (marketing, ad sales, content distribution & monetization)
• Collaborate with stakeholders across the organization to optimize the delivery of new features and ensure strong execution
• Communicate progress and strategy clearly across multiple levels of the organization, including executive stakeholders 

We're excited if you have

• 10+ years of product management experience
• Significant experience working in TV or streaming industry, with a deep understanding of the ecosystem, technologies, and customer expectations
• Experience working either for or with key Canadian media leaders/partners
• Hands-on (product-led) growth experience
• Experience with lifecycle marketing/user engagement strategy & activation, or hands-on experience in understanding and driving long-term consumer retention
• Strong strategic thinking, prioritization, organization, and execution skills
• Experience working cross-functionally across Product, Engineering, Marketing, and other disciplines to drive projects through completion
• Excellent communication and stakeholder / executive management skills
• Ability to improvise when necessary and solve complex problems with simple or unexpected solutions
• Bachelor's degree or equivalent experience

#LI-SR2

About Roku

Roku pioneered streaming to the TV. We connect users to the streaming content they love, enable content publishers to build and monetize large audiences, and provide advertisers with unique capabilities to engage consumers. Roku streaming players and Roku TV™ models are available around the world through direct retail sales and licensing arrangements with TV brands and pay TV operators.

Roku Channel has quickly become a leading streaming app for free, live, and subscription based premium content. Whether you are in your living room, on your mobile, or at your desktop, Roku Channel has an always-changing selection of Hollywood hits, classics, live news, hit TV shows and family programs to keep you entertained.  Roku made streaming possible and Roku Channel is changing the way we watch it.

The Role

Roku is seeking an International Content Partnerships Manager to join the ad-supported VOD/ linear partner growth team focused on The Roku Channel.  This team is responsible for the overall success of key partners on Roku Channel. Success is measured by delivering on and exceeding expectations with respect to user engagement (as defined by reach and streaming hours), financial results (revenue, gross profit) and other key health and growth metrics.

The role requires a diverse range of direct-to-consumer video experience across partner management, content programming, product, and marketing. The right individual has proven experience building relationships with content partners, developing data driven growth strategies, then rolling up their sleeves to execute and achieve these goals. To be successful, the candidate will require the ability to work across and organize a diverse range of internal departments, such as editorial, content acquisition, data analytics and marketing.

For Canada Only - The estimated annual salary for this position is between $100,800 - $119,000 annually.

Compensation packages are based on factors unique to each candidate, including but not limited to skill set, certifications, and specific geographical location.

This posting is to fill a vacancy on our team, unless otherwise noted.

This role is eligible for health insurance, equity awards, life insurance, disability benefits, parental leave, wellness benefits, and paid time off.

Roku uses AI tools in its recruiting processes.

In This Role You Will

Account Management

• Act as the day-to-day partner relationship manager to grow international partners within Roku Channel
• Leverage deep experience and knowledge of content strategy and acquisitions within the Canadian and/or UK markets (experience in both is highly preferred) to drive regional growth.
• Drive communication, education, data management across managed partners
• Support the onboarding of new content partners
• Coordinate the submission, selection and launch of new partner content, communicating with partners and working internally with Programming, Acquisition and Operational teams 

Partner Growth Strategy

• Create and present performance evaluations for partners, including comprehensive quarterly business reviews
• Develop internal partner playbooks that offer executive staff a concise overview of partnerships along with actionable strategic plans
• Build deep partner expertise, developing strong internal and external workflows to provide best-in-class service to partners
• Leverage data, market research and insights to evaluate new content partnership opportunities to Roku Channel
• Contribute to other content partnership areas as business needs arise 

Cross-Functional Collaboration

• Collaborate with content acquisition, content operations, editorial, and marketing on deal lifecycle and execution through partner roll out
• Assist in the development and implementation of marketing and editorial strategies that maximize user engagement
• Work with product and analytics teams to drive automation, enhanced reporting and tools to improve the efficiency of strategic plans
• Aggregate feedback from internal and external stakeholders into comprehensive and actionable trackers to drive process improvement
• Perform other tasks, projects, and responsibilities as assigned by leadership  

Experience / Qualifications

• 5-7 years of relevant experience in a top media, entertainment, technology company, management consulting firm, or investment bank, in a partnerships, strategy, program planning, or analytical role.
• Background in content strategy and/or acquisitions within the Canadian and/or UK markets (experience in both is highly preferred)
• Experience delivering results in consultative, partnerships, and/or business development environments
• Strong analytical skills including creating / managing financial and operational KPIs (preferably with experience in a highly-demanding environment where complex analysis is performed)
• Experience conducting quantitative (including modeling) & qualitative analysis to drive results leveraging a strong understanding of video streaming business models (MVPD, TVE, SVOD, AVOD, TVOD)
• Ability to cultivate and build strong relationships with content partners and industry counterparts
• Bachelor's degree in business, finance, accounting, or economics, or equivalent; MBA preferred but not required
• Familiarity with Airtable, Confluence, Salesforce and Looker tooling a plus

#LI-CU1

At Lyft, our purpose is to serve and connect. We aim to achieve this by cultivating a work environment where all team members belong and have the opportunity to thrive.

Lyft is looking for experienced software engineers from a scope of disciplines. We are growing our team with people who want to build, improve and incorporate technologies that make the lives of our community more enriched. As an engineer at Lyft, you'll collaborate with teams like product, data science, analytics, and operations on code that empower us to iterate quickly, while focusing on delighting our riders and drivers.

As a Software Engineer for Lyft Ads - you will work on one of Lyft’s newest lines of business focused on building the world’s largest transportation media network. We build products that allow brands to engage with our unique audience throughout their transportation journeys and beyond. For this role we are seeking software engineers who are passionate about backend and data engineering. You will join our Ad Infra Engineering team and contribute to building the systems and pipelines powering our ad-serving, measurement and audience platform. We work on technologies that let brands engage with our unique audience throughout their transportation journeys. This role is a great opportunity for an early-career engineer to gain experience working with distributed backend systems and large-scale data workflows, collaborating closely with product, analytics, and data science teams.

Why Lyft Ads?

• Be part of a high-impact team building the foundations of Lyft’s advertising infra
• Gain experience working with complex systems at scale, backed by mentorship and growth opportunities.
• Join a supportive, inclusive environment focused on engineering excellence and business impact.

Responsibilities:

• Develop and maintain backend systems that support real-time ad serving, campaign management, and reporting.
• Design and implement scalable data models to support analytics, targeting, and measurement use cases.
• Build and maintain data pipelines that handle ingestion, transformation, and distribution of large volumes of advertising data.
• Work with orchestration frameworks (e.g., Airflow) to schedule and monitor reliable, production-grade data workflows.
• Collaborate with cross-functional partners to integrate internal and third-party systems via APIs and batch data feeds.
• Write clean, maintainable, and testable code following best practices (CI/CD, observability, code reviews).
• Participate in architecture discussions and design reviews with an emphasis on performance and reliability.
• Learn and grow through mentorship, documentation, and regular team collaboration.

Experience:

• BSc/MSc in Computer Engineering, Computer Science, related field or relevant work experience
• 3+ years of industry experience in backend or data engineering roles
• Proficiency in at least one backend programming language (e.g., Python, Go, Java)
• Good understanding of distributed systems, microservices, and database design (SQL and NoSQL).
• Exposure to orchestration tools (e.g., Airflow, Prefect) and data distribution technologies (e.g., Kafka, Pub/Sub).
• Experience working with relational and non-relational databases (e.g., PostgreSQL, BigQuery, DynamoDB).
• Experience with Linux.

Benefits:

• Extended health and dental coverage options, along with life insurance and disability benefits
• Mental health benefits
• Family building benefits
• Child care and pet benefits
• Access to a Lyft funded Health Care Savings Account
• RRSP plan with company match to help save for your future
• In addition to provincial observed holidays, salaried team members are covered under Lyft's flexible paid time off policy. The policy allows team members to take off as much time as they need (with manager approval). Hourly team members get 15 days paid time off, with an additional day for each year of service 
• Lyft is proud to support new parents with 18 weeks of paid time off, designed as a top-up plan to complement provincial programs. Biological, adoptive, and foster parents are all eligible.
• Subsidized commuter benefits and Lyft ride credits

Lyft is committed to creating an inclusive workforce that fosters belonging. Lyft believes that every person has a right to equal employment opportunities without discrimination because of race, ancestry, place of origin, colour, ethnic origin, citizenship, creed, sex, sexual orientation, gender identity, gender expression, age, marital status, family status, disability, pardoned record of offences, or any other basis protected by applicable law or by Company policy. Lyft also strives for a healthy and safe workplace and strictly prohibits harassment of any kind.  Accommodation for persons with disabilities will be provided upon request in accordance with applicable law during the application and hiring process. Please contact your recruiter if you wish to make such a request.

Lyft highly values having employees working in-office to foster a collaborative work environment and company culture. This role will be in-office on a hybrid schedule — Team Members will be expected to work in the office at least 3 days per week, including on Mondays, Wednesdays, and Thursdays. Lyft considers working in the office at least 3 days per week to be an essential function of this hybrid role. Your recruiter can share more information about the various in-office perks Lyft offers. Additionally, hybrid roles have the flexibility to work from anywhere for up to 4 weeks per year. #Hybrid

The expected base pay range for this position in the Toronto area is CAD $108,000 - CAD $135,000, not inclusive of potential equity offering, bonus or benefits. Salary ranges are dependent on a variety of factors, including qualifications, experience and geographic location. Your recruiter can share more information about the salary range specific to your working location and other factors during the hiring process.

Lyft may use artificial intelligence to screen applicants, however, Lyft employees make the ultimate selection and hiring decisions.

This job fills an existing vacancy.

At Ripple, we’re building a world where value moves like information does today. It’s big, it’s bold, and we’re already doing it. Through our crypto solutions for financial institutions, businesses, governments and developers, we are improving the global financial system and creating greater economic fairness and opportunity for more people, in more places around the world. And we get to do the best work of our career and grow our skills surrounded by colleagues who have our backs. 

If you’re ready to see your impact and unlock incredible career growth opportunities, join us, and build real world value.

THE WORK:

Ripple Treasury (formerly GTreasury) is the leading innovator of integrated SaaS treasury and risk management solutions for the digital treasurer. Developed with the latest technology, Ripple Treasury empowers organizations on their path to strategic treasury. It enables total access to cash, liquidity, payments, and financial risk management. 

We’re hiring a Client Support Analyst to join our growing global team. You’ll be the front line for clients using our treasury management platform—the person they rely on to solve problems, answer questions, and keep things moving.

You’ll work closely with teams across the business to deliver fast, thoughtful solutions and make sure clients feel supported every step of the way. Along the way, you’ll get hands-on exposure to how leading global organizations manage treasury and financial risk.

WHAT YOU'LL DO:

• Be the front line for our clients and a trusted partner across the business—you’re who people count on when things matter most
• Own issues end-to-end: troubleshoot, communicate clearly, and drive fast, high-quality resolutions that build trust and long-term relationships
• Manage and prioritize incoming requests to hit SLAs without sacrificing quality (and know when to flex when things get busy)
• Get hands-on with the systems behind the scenes—dig into payment formats, extracts, connectivity (inbound/outbound), and Alliance Lite 2 to diagnose and resolve issues
• Work cross-functionally with Customer Success, Account Managers, Solutions, and Engineering to solve complex problems and keep clients moving forward
• Escalate when needed with clear, well-documented context that helps Development move quickly
• Spot patterns in client issues and turn them into actionable insights to improve our product, processes, and overall client experience
• Continuously look for ways to make support faster, smarter, and more scalable as we grow
• Provide reliable coverage beyond standard business hours—including weekends and holidays when needed—to ensure clients are consistently supported and critical issues are addressed without delay

WHAT YOU'LL BRING:

• You’re curious and solutions-driven—you like figuring things out and moving fast in environments where priorities shift and no two days look the same
• You break down complex technical issues into clear, actionable steps and communicate them in a way that actually makes sense to clients and teammates
• You’re organized and can juggle multiple priorities without dropping the ball (or letting things stall)
• You build trust quickly and know how to balance strong client advocacy with good judgment
• You sweat the details, take ownership, and care about getting things right
• You’ve worked in B2B technical support, ideally in a SaaS environment, and are comfortable navigating APIs, bank connectivity, and payment formats is a bonus
• You’re a strong troubleshooter who can read logs, dig into issues, and work through complex systems without getting lost
• You have working knowledge of SQL and reporting tools; experience with RSA, Symantec, or similar tools is a nice to have
• Familiarity with treasury, banking, or accounting concepts is a big plus
• You’re comfortable operating in ambiguity, especially when documentation is limited, and you don’t wait around to be told what to do
• You’re proactive, always learning, and constantly looking for ways to improve how things work

Our Database Experience (DBX) Team

The Database Experience team builds the libraries and tools that developers use day-to-day working with MongoDB. Our mission is to increase developer adoption, satisfaction and retention by providing a reliable, enjoyable interface for developers and other end-users.

For this role, we're looking for someone who would enjoy designing, writing, and supporting open-source libraries using MongoDB. You will have the opportunity to work with other veteran Java programmers, as you deepen your knowledge of the Java ecosystem, and help streamline and increase the adoption of MongoDB.

We are looking to speak to candidates who are based near one of our Canada office for our hybrid working model.

You might be right for this role if you

• Have 4+ years of experience writing high-quality software
• Have experience implementing libraries or applications in Java, or other languages that run on the JVM
• Are fascinated by, and have experience working with concurrency, parallelism and distributed systems
• Want to participate in open-source software development and communities
• Communicate well, internally and externally, both in writing and face-to-face
• Advocate for testing and modern development best practices
• Can make pragmatic design tradeoffs while balancing features, maintainability, and delivery time
• Elevate the skills and expertise of those around you
• Are excited by our mission and values

 You'll be on the team responsible for

• Java driver, Java Reactive Streams Driver, Scala Driver, Kotlin Driver, Spark Connector, and other JVM-based projects
• Integrations with other open-source software, such as ORM frameworks and AI tools
• Testing, delivering and supporting the above across multiple operating systems, JDKs, and MongoDB releases

You'll have responsibilities beyond writing code, including

• Working with our Product, Server, Cloud, and other driver teams on designs and specifications for new customer-facing MongoDB features
• Investigating bugs and support requests from commercial and open-source customers for the libraries and tools our team maintains
• Seeking out speaking or writing opportunities to engage with our developer community
• Mentoring junior engineers in both technical and non-technical professional skills

Success in this role means

• Within three months, you will contribute effectively day-to-day, fix bugs, implement planned features, and thoroughly review your colleagues’ pull requests
• Within six months, you will confidently lead projects, provide mentorship and technical guidance to colleagues, and contribute to process improvements
• Within a year, you will demonstrate strong technical ownership, influence team and product growth through effective communication and collaboration, and contribute to high-impact product enhancements

About MongoDB

MongoDB is built for change, empowering our customers and our people to innovate at the speed of the market. We have redefined the database for the AI era, enabling innovators to create, transform, and disrupt industries with software. MongoDB’s unified database platform—the most widely available, globally distributed database on the market—helps organizations modernize legacy workloads, embrace innovation, and unleash AI. Our cloud-native platform, MongoDB Atlas, is the only globally distributed, multi-cloud database and is available across AWS, Google Cloud, and Microsoft Azure.

With offices worldwide and nearly 60,000 customers—including 75% of the Fortune 100 and AI-native startups—relying on MongoDB for their most important applications, we’re powering the next era of software.

Our compass at MongoDB is our Leadership Commitment, guiding how and why we make decisions, show up for each other, and win. It’s what makes us MongoDB.

To drive the personal growth and business impact of our employees, we’re committed to developing a supportive and enriching culture for everyone. From employee affinity groups, to fertility assistance and a generous parental leave policy, we value our employees’ wellbeing and want to support them along every step of their professional and personal journeys. Learn more about what it’s like to work at MongoDB, and help us make an impact on the world!

MongoDB is committed to providing any necessary accommodations for individuals with disabilities within our application and interview process. To request an accommodation due to a disability, please inform your recruiter.

MongoDB is an equal opportunities employer.

Req ID: 3263228272

About the Role

Enavate is a US-based IT company and a Microsoft Gold Partner, known for delivering tailored business solutions that help SMB organizations transform their operations. As we continue to expand our client engagements, we are looking for an experienced Senior Microsoft Dynamics 365 CE Functional Consultant to join us as a contractor based in the United States.

This role will start as a part-time engagement with the potential to expand to full-time depending on project needs and performance.

In this role, you will work closely with our delivery teams and clients to design, implement, and optimize Dynamics 365 Customer Engagement solutions, particularly within Dynamics 365 Sales, Field Service, Customer Service, and Customer Insights – Journeys, alongside the Microsoft Power Platform.

You will act as a trusted advisor to clients, helping translate business needs into effective solutions while ensuring successful implementation and adoption.

Report to: CE & PP Practice Leader
POD: Client Delivery
Location: United States (remote), Canada (remote)
Travel: up to 25% (U.S.)
Type: Contract (Part-Time to start)

Your Impact and Key Responsibilities:

Client Advisory & Solution Design

• Work closely with client stakeholders to understand business needs and translate them into effective Dynamics 365 solutions.
• Provide guidance on best practices for Dynamics 365 CE and Power Platform 
• Support solution design and ensure alignment with client business objectives.

Implementation & Delivery

• Implement and configure Dynamics 365 Sales, Field Service, Customer Service, and Customer Insights – Journeys 
• Design and implement Power Platform solutions, including Power Apps and Power Automate, to automate and streamline business processes.
• Design and support integrations between Dynamics 365 and other enterprise systems.
• Participate in requirements gathering, configuration, testing, deployment, and post-go-live support.
• Troubleshoot and resolve functional or technical issues related to Dynamics 365 and Power Platform solutions.

Collaboration & Practice Support

• Collaborate with solution architects, developers, and project managers to deliver successful client outcomes.
• Contribute to solution documentation and knowledge sharing within the delivery team.
• Support pre-sales activities when needed, such as solution discussions, demonstrations, or providing input into proposals.

What It Takes to Be Successful:

Professional Experience

• Strong experience implementing Microsoft Dynamics 365 Sales and Field Service.
• Hands-on experience with Dynamics 365 Customer Insights – Journeys and Customer Service.
• Experience building solutions with Power Apps and Power Automate.
• Experience implementing Power Pages and/or Copilot Agents is a plus.
• Strong understanding of CRM processes, automation, and customer engagement solutions.
• Experience with data migration, integrations, and system configuration within the Dynamics ecosystem.
• Ability to work independently in a client-facing consulting role.
• Strong problem-solving and analytical skills.

Communication & Collaboration

• Excellent communication and stakeholder engagement skills.
• Ability to work effectively with distributed teams and international colleagues.
• Comfortable interacting directly with business stakeholders and technical teams.

Certifications & Education

• Microsoft certifications related to Dynamics 365 or Power Platform are highly desirable.
• Bachelor’s degree in Information Technology, Computer Science, or a related field, or equivalent professional experience.

Nice to Have

• Experience with Dynamics 365 Customer Service.
• Experience with Power BI or Dynamics 365 Business Central 
• Experience with Copilot or AI capabilities within the Microsoft ecosystem.
• Experience with D365 on-premise to online migrations.
• Previous involvement in pre-sales or solutioning activities.
• Active U.S. security clearance (or ability to obtain one) is a strong plus.

About the Role

The Business Central Consultant will play a key role in delivering high-quality implementations and driving client success across Enavate’s Microsoft Dynamics 365 Business Central (BC) projects. This hands-on role is responsible for leading solution design, configuration, and client engagement from discovery through deployment — ensuring projects deliver measurable business outcomes. The ideal candidate combines deep product expertise with strong business process knowledge across manufacturing, distribution, and professional services industries and within Financial module.

Reports to: BC Practice Leader
Travel: Up to 25% within the United States.
Location: This role is available in multiple locations. Depending on your location, different work environments are supported: Hybrid in Tampa, FL and Fargo, ND, or Remote across the rest of the U.S. and Canada.

Target Start Date: July 2026

What Your Day Will Look Like:

• Solution Delivery: Lead end-to-end delivery of Microsoft Dynamics 365 Business Central implementations, from requirements gathering to post-go-live support.
• Functional Design: Translate business needs into functional solutions that leverage BC’s core capabilities with minimal customization.
• Client Engagement: Facilitate discovery sessions, workshops, and user training to ensure successful adoption and high client satisfaction.
• Cross-Functional Collaboration: Work closely with technical, development, and project management teams to deliver seamless, high-quality solutions.
• Continuous Improvement: Contribute to the evolution of Enavate’s delivery methodology and industry-specific solution templates.

Here's What It Takes to Be Successful in This Role:

Bonus Points:

• Microsoft Dynamics GP: Additional expertise or experience in Microsoft Dynamics GP is a significant bonus, enhancing our capabilities in the upcoming projects.
• Industry Certifications: Relevant certifications in Dynamics 365 Business Central or related Microsoft technologies is a plus.
• Relevant Education: A Bachelor's degree in Business Administration, Information Technology, or a related field is considered a plus.

Important: All North American new hires are onboarded in person at our Tampa office. Onboarding typically lasts up to 3 days, depending on the role, and provides a dedicated opportunity to connect with your leader, teammates, and our company culture. 

Please note: At this time, we are only able to consider candidates who are U.S. or Canadian citizens or permanent residents.

About the role:

What you’ll do:

• Own end-to-end execution across operational workflows; handle exceptions, escalations, and anything that falls outside automated processes
• Work directly with third-party providers, vendors, and community or regulatory bodies to resolve issues and move cases to resolution
• Validate AI-generated outputs; take ownership of quality, accuracy, and effectiveness before downstream impact
• Manage a high volume of open cases simultaneously against hard deadlines
• Cross-train across workflows to cover volume variability
• Identify process gaps and give feedback on where tools or workflows need to improve

What you’ll bring:

• Comfort working with AI tools and a genuine interest in using technology to work faster and smarter; you don't wait for systems to do your job, you figure out how to make them work for you
• Strong project management instincts with the ability to drive multiple workstreams to hard deadlines
• Persistence and follow-through when working with unresponsive third parties
• High accountability and urgency around deadlines with direct customer impact
• Strong communication skills: you'll manage external relationships, negotiate, escalate issues, and resolve disputes by phone and in writing
• Attention to detail and strong documentation habits across a large portfolio
• Comfortable working in a high-ambiguity environment where you're helping build the playbook
• Background in operations, case management, project coordination, property management, real estate, insurance, mortgage/escrow, or similar is a plus
• Opendoor is actively consolidating its internal tooling stack; comfort with new systems and change is essential

Role Overview

Astera Labs is seeking a Physical Design Engineering Manager to lead a team of physical design engineers at our Toronto site, driving the implementation of connectivity ASICs within our Signal Connectivity Group. This group is responsible for products that enable high-speed serial connectivity including PCIe retimers, Ethernet retimers, and signal conditioning solutions—deployed across the world's largest AI clusters and hyperscale data centers.

As an Physical Design Manager Engineering Manager, you will combine hands-on technical leadership with people management, owning physical design execution from RTL to GDSII while building and mentoring a high-performing team. You will drive floorplanning, place-and-route, timing closure, and sign-off for complex designs requiring deep understanding of high-speed physical layer interfaces and SerDes integration at TSMC advanced nodes. This role is fully on-site at our Toronto location.

Basic Qualifications

• Bachelor's degree in Electrical Engineering, Computer Engineering, or a related field; Master's preferred.
• 12+ years of experience in physical design implementation of complex SoCs at advanced nodes (7nm and below).
• 2+ years of experience leading teams or projects with demonstrated ability to mentor and develop engineers.
• Hands-on expertise across the physical design flow: synthesis, place-and-route, CTS, extraction, timing closure, EM-IR, DRC/LVS, and equivalence checking.
• Proficiency with Cadence Innovus and/or Synopsys Fusion Compiler/ICC2 and supporting toolchains.
• Strong scripting ability in Tcl, Python, and/or Perl.
• Professional attitude with the ability to prioritize a dynamic list of tasks, plan and prepare for customer meetings in advance, and work with minimal guidance.
• Entrepreneurial, open-minded behavior and can-do attitude. Think and act fast with the customer in mind! 

Required Experience

• Build, lead, and mentor a physical design team, owning Physical Design execution and team development for Signal Connectivity Group products.
• Drive block and top-level physical design implementation from floorplan through tapeout for retimer and signal conditioning ASICs.
• Own floorplanning, macro placement, power grid design, clock tree synthesis, and place-and-route for complex blocks and full-chip designs.
• Drive timing closure at both block and full-chip levels, developing and maintaining timing constraints and signoff methodology.
• Ensure DRC/LVS/EM-IR closure and physical verification sign-off to foundry requirements.
• Integrate hard macros, high-speed SerDes, analog IP, and third-party IP blocks, ensuring seamless physical integration at block boundaries.
• Collaborate with RTL, DFT, STA, EMIR, and verification teams to drive design convergence from synthesis through sign-off.
• Work with IP vendors for both RTL and hard-macro integration, ensuring placement constraints and routing guidelines are met.
• Drive team execution, hiring, career development, and sprint planning for the Toronto PD team.
• Establish physical design best practices, flow improvements, and quality checks to scale execution across multiple concurrent programs.
• Coordinate with global PD teams (San Jose, Irvine, Bangalore) to ensure consistent methodology and design quality.
• Experience with Cadence and/or Synopsys physical design tools/flows.
• Familiarity and working knowledge of SystemVerilog/Verilog.

Preferred Experience

• Deep understanding of high-speed SerDes physical layer, including equalization, CDR, and signal integrity considerations impacting physical design.
• Experience with PCIe, Ethernet, or retimer/signal conditioning ASIC implementation.
• Knowledge of physical layer timing challenges specific to high-speed serial interfaces.
• Hands-on experience with UPF-based multi-voltage/multi-power-domain implementations.
• Familiarity with advanced packaging or multi-die integration and its impact on physical design.
• Experience with ECO methodologies and DFT-aware physical design.
• Knowledge of EMIR-aware implementation techniques and early-stage IR drop mitigation.
• Track record of building and scaling physical design teams through multiple tapeouts.
• Knowledge of agentic AI solutions for EDA automation.

Salary range is CAD $180,000 to $220,000 depending on experience, level, and business need. This role may be eligible for discretionary bonus, incentives, and benefits.

About the Team

The Merchant is at the core of DoorDash. The Merchant Team, one of the largest in the company, powers many facets of our business and is one of the primary drivers of growth and revenue. On the Merchant Strategy & Ops team, our mission is to have best-in class restaurant selection, build cutting edge services for our merchants to grow their business, and help our partners operate seamlessly.

About the Role

We are looking for an operator with a strong bias to action who loves using data and getting creative to solve problems. You’ll join our Merchant Selection team, where we operate relentlessly towards ensuring we strike the best possible deals with our merchants, to enable us to grow our restaurant selection in a sustainable manner. Specifically, you will take ownership of our Merchant Retention function. This role is critical in helping ensure DoorDash maintains the existing selection on our platform, by partnering closely with our account teams to drive value for both our merchants and DoorDash. You will size and model deal opportunities, develop new processes to predict and prevent churn, build compelling packages for our sales teams to pitch and will be responsible for making strategic tradeoffs to find the optimal investments for us to deploy. 

You’re excited about this opportunity because you will…

• Strategize – Devise and execute initiatives against the overall Selection strategy, focused on how we can get the most out of our agreements with merchants
• Optimize – Build the best merchant revenue engine so DoorDash continues to offer the highest quality selection for its customers and retain our merchants 
• Partner: You love equipping other teams with what they need to be successful. You are able to take feedback and put it into action. 

We’re excited about you because you have…

• 3+ years of experience in consulting, strategy, finance, analytics or business operations experience
• Financial modelling experience is required 
• A proven track record of analytical problem solving, managing cross-functional initiatives and stake-holders, and succeeding in a fast moving environment
• An analytical mindset and can deliver actionable recommendations out of complex datasets; SQL experience is preferred
• Bachelors Degree or higher

About the team + role 

We are building an elite team, applying frontier technologies to the world’s biggest financial problems. We’re looking for bold thinkers. Sharp problem-solvers. Builders who are wired to make an impact. Robinhood isn’t a place for complacency, it’s where ambitious people do the best work of their careers. We’re a high-performing, fast-moving team with ethics at the center of everything we do. Expectations are high, and so are the rewards.

The Robinhood Social team is building Robinhood's social trading platform — a feed-based experience where traders share insights, follow one another, and discover market-moving information in real time. The product is currently in beta, making this a rare ground up opportunity to shape the future of social experiences at Robinhood from the ground up. You'll work closely with product, design, data, machine learning, and safety teams to build reliable, scalable systems that support high-volume content, user interactions, and personalized discovery.

As an Engineering Manager for the Social team, you will lead a group of engineers building core social trading features. You will set technical direction, drive execution against product goals, and ensure systems meet reliability and performance standards. You will partner cross-functionally to define priorities, translate product needs into technical plans, and deliver end product. You will also grow engineers through feedback, goal-setting, and career planning.

This role is based in our New York, NY office, with in-person attendance expected  5 days per week.

What you'll do

• Lead a team building and scaling social interactions, content feeds, and user discovery features
• Set and communicate clear technical direction aligned with product strategy, holding a high bar for quality, performance, and maintainability
• Partner cross-functionally with design, product, data, machine learning, and safety teams to shape the social experience
• Drive architectural decisions and foster a culture of high-quality code and strong engineering processes
• Foster a collaborative, inclusive team environment where engineers across levels can grow, take ownership, and do their best work
• Support engineers through hiring, onboarding, performance feedback, and career development

What you bring

• 7+ years of professional software engineering experience
• 2+ years of engineering management experience leading product-focused engineering teams
• Strong foundation in building consumer-facing products at scale, with experience working through the stack
• Deep understanding of web architecture and best practices for building modular, scalable systems within large, evolving codebases
• Experience building and operating distributed systems that handle high traffic or real-time data
• Proven ability to grow engineers across levels through mentorship, feedback, and clear expectations
• An execution-focused mindset, capable of navigating ambiguity and delivering results
• Clear communication with both technical and non-technical partners

Leadership expectations

Our ambitious roadmap requires a great culture shaped by exceptional leaders. Here’s what we expect from them:

• Drive high performance by setting clear, focused goals, giving real-time feedback, stretching top talent, and scaling impact through focus, innovation, and tech.
• Hire and retain top talent by setting a high bar, hiring only those who raise it, investing in onboarding, and addressing talent issues quickly and fairly.
• Create community by connecting work to purpose, removing friction while prioritizing safety, building trust and inclusion, and leading from the front with integrity.

What we offer

• Challenging, high-impact work to grow your career
• Performance driven compensation with multipliers for outsized impact, bonus programs, equity ownership, and 401(k) matching
• Best in class benefits to fuel your work, including 100% paid health insurance for employees with 90% coverage for dependents
• Lifestyle wallet - a highly flexible benefits spending account for wellness, learning, and more
• Employer-paid life & disability insurance, fertility benefits, and mental health benefits
• Time off to recharge including company holidays, paid time off, sick time, parental leave, and more!
• Exceptional office experience with catered meals, events, and comfortable workspaces.

Join us in building the future of finance.

Our mission is to democratize finance for all. An estimated $124 trillion of assets will be inherited by younger generations in the next two decades. The largest transfer of wealth in human history. If you’re ready to be at the epicenter of this historic cultural and financial shift, keep reading.

About the team + role

We are building an elite team, applying frontier technologies to the world’s biggest financial problems. We’re looking for bold thinkers. Sharp problem-solvers. Builders who are wired to make an impact. Robinhood isn’t a place for complacency, it’s where ambitious people do the best work of their careers. We’re a high-performing, fast-moving team with ethics at the center of everything we do. Expectations are high, and so are the rewards.

As the Engineering Manager for the Margin team, you will be at the forefront of innovation for Robinhood's essential suite of Margin offerings. This highly dynamic role involves collaboration with product, data, and other engineering teams. The features delivered by this team are among the highest leverage within the company, directly contributing to generating $100s of millions in revenue.

This role is based in our Toronto office, with in-person attendance expected at least 5 days per week.

At Robinhood, we believe in the power of in-person work to accelerate progress, spark innovation, and strengthen community. Our office experience is intentional, energizing, and designed to fully support high-performing teams.

What you’ll do

• Lead and empower your team: Provide technical and strategic leadership, mentoring engineers, and nurturing a culture of collaboration and innovation.
• Drive product excellence: Work closely with product managers, designers, and other teams to define and implement a roadmap for seamless payment experiences.
• Develop new features: Build and optimize solutions for global markets, ensuring they are intuitive and reliable.
• Promote standard methodologies in engineering: Ensure high-quality code, scalability, and security in all deliverables.

What you bring

• Technical expertise: You possess a strong skillset in either backend or frontend development.
• Strong product sense: You understand user needs and can translate business goals into elegant technical solutions.
• Leadership experience: Proven ability to lead engineering teams, drive complex projects, and deliver impactful results in a fast-paced environment.
• Collaborative approach: You excel in working with diverse teams and can influence collaborators across fields.
• Global perspective: Experience in building solutions for international users is a strong plus.

Leadership expectations

Our ambitious roadmap requires a great culture shaped by exceptional leaders. Here’s what we expect from them:

• Drive high performance by setting clear, focused goals, giving real-time feedback, stretching top talent, and scaling impact through focus, innovation, and tech.
• Hire and retain top talent by setting a high bar, hiring only those who raise it, investing in onboarding, and addressing talent issues quickly and fairly.
• Create community by connecting work to purpose, removing friction while prioritizing safety, building trust and inclusion, and leading from the front with integrity.

What we offer

● Challenging, high-impact work to grow your career
● Performance driven compensation with multipliers for outsized impact, bonus programs, and equity ownership
● Top tier benefits to fuel your work, including supplemental health insurance, ancillary insurance, and mental health support programs
● Lifestyle wallet - a highly flexible employer-paid benefits spending account expenses beyond traditional benefits such as wellness, childcare, learning, and more.
● Time off to recharge including company holidays, paid time off, sick time, paid volunteer time off, parental leave, and more!
● Exceptional office experience with catered meals, events, and comfortable workspaces.
● Monthly commuter stipend to help offset in-office commuting costs

Our team is committed to providing an inclusive and welcoming interview experience for all candidates. If you require a specific accommodation during the application or interview process due to a physical or mental condition, please complete this Applicant Accommodation Form to notify our team. The form should only be completed if you need a specific accommodation.

AI Usage Disclosure: Robinhood uses artificial intelligence (AI) tools to support parts of our recruiting process. These tools enhance the efficiency and consistency of our hiring process; however, all hiring decisions are made by our hiring teams.

Vacancy Notice: This job posting represents an existing vacancy that we are actively seeking to fill.

Join us in building the future of finance

Our mission is to democratize finance for all. An estimated $124 trillion of assets will be inherited by younger generations in the next two decades. The largest transfer of wealth in human history. If you’re ready to be at the epicenter of this historic cultural and financial shift, keep reading.

About the team and role

We are building an elite team, applying frontier technologies to the world’s biggest financial problems. We’re looking for bold thinkers. Sharp problem-solvers. Builders who are wired to make an impact. Robinhood isn’t a place for complacency, it’s where ambitious people do the best work of their careers. We’re a high-performing, fast-moving team with ethics at the center of everything we do. Expectations are high, and so are the rewards.

The Margin team’s mission is to build and scale systems that power lending products, enabling customers to responsibly access leverage while maintaining strong risk controls and regulatory compliance. The team partners closely with product, risk, legal, and data teams to deliver reliable and transparent margin experiences for millions of users!

As an Engineering Manager, you will lead a team responsible for designing and operating critical margin infrastructure, including lending systems, risk evaluation pipelines, and account health monitoring. You will guide technical direction, support engineers in delivering high-quality systems, and ensure services meet performance, reliability, and compliance standards. You will work closely with cross-functional partners to prioritize work, translate business needs into engineering plans, and deliver measurable improvements to system stability and customer outcomes.

This role is based in our New York, NY office, with in-person attendance expected at least 5 days per week.

At Robinhood, we believe in the power of in-person work to accelerate progress, spark innovation, and strengthen community. Our office experience is intentional, energizing, and designed to fully support high-performing teams.

What you'll do

• Lead and support a team of engineers building margin and lending systems, including setting goals, providing feedback, and supporting career growth
• Define and execute technical plans that improve system reliability, latency, and scalability for margin-related services
• Partner with product, risk, legal, and data teams to deliver features that meet regulatory requirements and improve customer experience
• Establish clear engineering processes, including code reviews, incident response practices, and system monitoring standards
• Use metrics such as system uptime, latency, and error rates to guide prioritization and track improvements

What you bring

• You have experience managing and developing engineering teams, including hiring, coaching, and performance management
• You have strong technical expertise in distributed systems, backend services, or financial systems
• You have experience building or supporting systems that require high reliability, data accuracy, and regulatory awareness
• You are comfortable using data and metrics to inform decisions and improve system performance
• You communicate clearly with both technical and non-technical partners and align teams around shared goals

Leadership expectations

Our ambitious roadmap requires a great culture shaped by exceptional leaders. Here’s what we expect from them:

• Drive high performance by setting clear, focused goals, giving real-time feedback, stretching top talent, and scaling impact through focus, innovation, and tech.
• Hire and retain top talent by setting a high bar, hiring only those who raise it, investing in onboarding, and addressing talent issues quickly and fairly.
• Create community by connecting work to purpose, removing friction while prioritizing safety, building trust and inclusion, and leading from the front with integrity.

What we offer

• Challenging, high-impact work to grow your career
• Performance driven compensation with multipliers for outsized impact, bonus programs, equity ownership, and 401(k) matching
• Best in class benefits to fuel your work, including 100% paid health insurance for employees with 90% coverage for dependents
• Lifestyle wallet - a highly flexible benefits spending account for wellness, learning, and more
• Employer-paid life & disability insurance, fertility benefits, and mental health benefits
• Time off to recharge including company holidays, paid time off, sick time, parental leave, and more!
• Exceptional office experience with catered meals, events, and comfortable workspaces.

About the Team:

We’re looking for a Staff Software Engineer I/II to join our Data Ingestion Team, which builds and operates the critical infrastructure that serves as the “front door” of StackAdapt’s event flow. In this role, you’ll own technical direction for critical parts of our ingestion platform, lead large-scale initiatives, and shape how data flows across the company.

The Data Ingestion team tackles complex distributed systems challenges at massive scale, with a focus on scalability, performance, and reliability. Our systems process over 10 billion events per day, powering core functions across bidding, reporting, billing, analytics, and machine learning. You will work on challenging technical problems and partner with teams across the company to drive key initiatives.

We design + build low-latency, highly reliable distributed systems for impressions, clicks, conversions, and third-party signals, ensuring data is accurate and available to downstream teams in real time. This is a high-impact area at the core of StackAdapt’s platform, the systems you own will directly shape data quality, system reliability, and the speed at which teams across the company can build and innovate. Our work sits at the cutting edge of large-scale distributed systems, leveraging modern technologies and architectures to solve complex real-time data challenges. The core stack includes Golang, Kafka, TiDB, Aerospike, Vitess, Kubernetes, and more.

If you enjoy solving complex distributed systems problems at scale and driving technical impact across teams, this role would be a great fit for you.

StackAdapt is a Remote First company. We are open to candidates located anywhere in Canada or the United States for this position.

What You’ll Be Doing:

• Own and lead large technical initiatives end-to-end, from design through production and monitoring
• Provide technical leadership and mentorship to engineers across the team
• Design, build, and operate highly scalable, distributed ingestion services for real-time and near-real-time scenarios
• Contribute hands-on as needed while enabling the team to execute effectively
• Build and maintain event ingestion pipelines using streaming technologies like Kafka
• Work with high-volume storage systems and databases to persist and serve data efficiently
• Partner with Data, ML, Product, and Platform teams to support evolving requirements
• Improve code quality, testing practices, system reliability, and observability
• Participate in design reviews, code reviews, and architectural discussions
• Balance and prioritize projects to maximize impact and align with company objectives

What You’ll Bring to the Table:

• Extensive experience building distributed systems and high-throughput backend services
• Proven ability to lead technical direction and drive large, cross-team initiatives
• Strong problem-solving and communication skills, with comfort working in ambiguous, complex domains
• Collaborative mindset with the ability to influence across teams
• Ability to think strategically, lead technically, and drive high-impact, scalable solutions
• Hands-on experience with streaming systems (Kafka or similar)
• Strong understanding of distributed systems trade-offs (consistency, availability, partition tolerance, scalability)
• Maintains an AI-forward approach to software engineering - leveraging AI to boost productivity, collaboration, and business automation
• Bonus: Familiarity with AdTech, event-driven architectures, or analytics systems

#LI-TM8

About the Team

Our Account Development team partners with merchants across Canada to unlock their full growth potential on DoorDash. Our mission is to give every merchant the tools to grow first-party sales, deliver standout guest experiences, and operate more efficiently. Backed by a powerful suite of products — including Drive On-Demand, Online Ordering, and more — we equip merchants to scale their business on their terms.

About the Role

We’re looking for driven sales professionals to join us as Associate Strategic Account Development Executives. This is a virtual-first, high-velocity sales role where you will introduce merchants to the DoorDash Commerce Platform, run product demos, and guide them through the full sales cycle—from initial outreach to signed agreement.

As part of this team, you’ll build deep product expertise, guide merchants through implementation requirements, and help them modernize their digital ordering experience. This team plays a critical role in scaling DoorDash’s next major product line.

You’ll report to a Strategic Account Development Manager and work primarily with the outbound Commerce Platform team.

This position is fully remote with minimal travel, and the majority of selling is done via cold outreach, outbound prospecting, and Zoom-based discovery and demos.

You’re excited about this opportunity because you will…

• Run a complete, fast-paced sales cycle, from cold outreach through signed contract and handoff to Implementation.
• Drive high-volume pipeline management across a large book of SMB accounts.
• Conduct virtual discovery, demos, and product recommendations tailored to merchant needs.
• Educate merchants on key components of the DoorDash Commerce Platform, including POS integrations, ordering channels, loyalty features, and data insights.
• Address technical and operational objections (e.g., integration capabilities, resource constraints, competing priorities).
• Act as a trusted advisor, helping merchants understand how Commerce Platform can grow revenue and improve operations.
• Partner with cross-functional teams—including Account Managers, Marketing, and Implementation—to ensure a smooth onboarding experience.
• Influence product adoption and play a key role in scaling DoorDash’s next major platform offering.

We’re excited about you because…

• You have 3+ years of closing experience in a high-velocity environment (less may qualify for President’s Club-level performers).
• You are a true hunter, with strong discovery skills and experience conducting outbound prospecting.
• You excel at explaining value propositions, handling objections, and guiding merchants through technical decision-making.
• You can manage a fast-paced pipeline and maintain exceptional organization across a high volume of active prospects.
• You’re comfortable selling SaaS solutions; restaurant tech experience is highly preferred.
• You demonstrate strong cross-functional communication and can collaborate with Account Managers and other stakeholders.
• You are proficient in: Salesforce, Zoom, Chorus, Outreach, Excel and data-driven storytelling
• You confidently lead client-facing conversations and navigate complex or multi-step negotiations.

About the Role

Our Product Pricing & Monetization team sits at the intersection of product and commercial strategy, responsible for holistic pricing and packaging across Gusto's full product suite.

We're looking for a Senior Pricing and Monetization Manager to focus across our platform. portfolio including Gusto Payroll, Gusto Time management and HR, and our suite of embedded financial services for employers and employees. You'll collaborate closely with product, sales, marketing, data, engineering, and finance, with work that is visible to Gusto leadership.

What You'll Do

• Work in partnership across Product, Finance, Marketing, and Go-to-Market to review and recommend monetization and pricing strategies for new product launches and our existing portfolio.
• Be a world-class operator, owning and delivering on cross-functional projects and commercial go-to-market initiatives. In an AI-native environment, strategy, ownership, and execution goes broad. You will be asked to learn, adapt and grow your range of expertise.
• Help shift from a commercial strategy and operations function, to an AI-powered builder program. You’ll ship MVPs, Proof of Concepts, and pilots right into market.
• Decide, Build, and Monitor the key Pricing and Monetization KPIs across our product and go-to-market portfolio.
• Be the pricing and monetization expert and go-to-partner for Monetization and Commercial strategy.
• Work closely with key stakeholders such as: Product, Product Marketing, Sales, Data Science, and Finance. Products will have direct executive line-of-sight and direct impact to our product and business.

What We're Looking For

• Background in fintech, business banking, retirement, E-commerce, payroll, or HR back office SaaS
• Background in B2B / B2C Saas in Payroll, HR, Fintech, ECommerce or related field.
• An AI-native operator who can go from strategy to execution quickly, building Agents instead of processes. You’ll be an expert in Claude.ai, Claude Code, and Cursor.
• A strong analytical mindset with strong attention to detail and creative problem-solving ability. Able to use AI tools to conduct end-to-end technical data analysis.
• Executive relationship management and communication. You’ll be presenting and working on topics for our executives, board, and senior leaders across Gusto.
• Exceptional cross-functional stakeholder management and relationship-building skills. Your success will be defined by your ability to move a broad set of stakeholders towards a common goal.
• Clear, concise communicator, able to distill complex ideas for any audience
• Thrives in fast-moving environments; able to pivot quickly and manage competing priorities
• Curious, growth-oriented, and genuinely passionate about pricing

Nice to Have

• Experience developing and delivering pricing and go-to-market recommendations in product, marketing, finance, or consulting.
• Experience with technical pricing research, like conjoint or max diff analysis, or other quantitative research techniques. 
• Expertise in technical data analysis skills, like SQL, Python or R. Expect underlying foundation coupled with ability to use AI to execute.
• Familiarity with the latest AI tools to help with coding or data analytics tools such as Claude, Cursor, Gumloop

Compensation

Our cash compensation amount for this role is targeted at $152,000 - $180,000/yr in Denver, Phoenix, and Atlanta, and $180,000 - $218,000/yr for San Francisco & New York. The salary range for Toronto is CAD 133,000 - 160,000. Final offer amounts are determined by multiple factors including candidate experience and expertise and may vary from the amounts listed above.

#LI-Hybrid

Available Locations: Austin, Seattle, London, Lisbon, Washington DC, Toronto

About the Department

Emerging Technologies & Incubation (ETI) is where new and bold products are built and released within Cloudflare. Rather than being constrained by the structures which make Cloudflare a massively successful business, we are able to leverage them to deliver entirely new tools and products to our customers. Cloudflare’s edge and network make it possible to solve problems at massive scale and efficiency which would be impossible for almost any other organization.

About the Team

ETI’s Storage Infrastructure team is responsible for the core storage layer that underpins many of ETI's stateful services. Our scope ranges from managing the physical hardware to operating the distributed databases and storage systems built upon it. We run this infrastructure globally across Cloudflare's network, which presents unique and complex engineering puzzles. We navigate efficiently expanding storage capacity, optimizing rebuild operations, and coordinating operations across failure domains to uphold durability. While other service teams focus on product development, our mission is to ensure the underlying storage is reliable, performant, and scalable.

You’ll be joining a highly motivated team that is building the next generation of distributed storage services.

What You’ll Do

In this role, you will help build and operate the next generation of globally distributed storage systems. You will own your code from inception to release, delivering solutions at all layers of the stack. On any given day, you might write a design document for a new provisioning system, model failure domain dependencies across edge locations, benchmark new storage hardware, build standardized observability and runbooks for distributed database clusters, or automate operational toil through purpose-built tooling and intelligent automation. You can expect to interact with a variety of languages and technologies including Rust, Go, Saltstack, and Terraform.

Examples of desirable skills, knowledge, and experience

• Strong programming skills with languages like Rust, Go, or Python
• A solid understanding of distributed systems concepts such as consistency, consensus, data replication, fault tolerance, and partition tolerance
• Experience with distributed databases and storage systems
• Experience with infrastructure configuration tooling and infrastructure as code
• Familiarity with storage fundamentals: block devices, filesystems, SSD characteristics
• Experience building and maintaining high-throughput, low-latency systems
• Understanding of network fundamentals as they relate to distributed storage -- bandwidth constraints, latency tradeoffs, cross-datacenter replication
• Strong written and verbal communication skills and ability to explain technical decisions clearly
• Comfortable operating in fast-paced environments with tight deadlines and evolving priorities

Equity

This role is eligible to participate in Cloudflare’s equity plan.

Benefits

Cloudflare offers a complete package of benefits and programs to support you and your family.  Our benefits programs can help you pay health care expenses, support caregiving, build capital for the future and make life a little easier and fun!  The below is a description of our benefits for employees in the United States, and benefits may vary for employees based outside the U.S.

Health & Welfare Benefits

• Medical/Rx Insurance
• Dental Insurance
• Vision Insurance
• Flexible Spending Accounts
• Commuter Spending Accounts
• Fertility & Family Forming Benefits
• On-demand mental health support and Employee Assistance Program
• Global Travel Medical Insurance

Financial Benefits

• Short and Long Term Disability Insurance
• Life & Accident Insurance
• 401(k) Retirement Savings Plan
• Employee Stock Participation Plan

Time Off

• Flexible paid time off covering vacation and sick leave
• Leave programs, including parental, pregnancy health, medical, and bereavement leave

About the Role:

As the Head of Social and Influencer Marketing, you will define and lead Gusto's social and influencer strategy to significantly grow brand awareness, engagement, and consideration among small businesses and their advisors. You will be responsible for building, managing, and developing a high-performing team, overseeing all social channels, content strategy, and end-to-end influencer programs. You’ll work closely with brand, product marketing, sales, and PR teams to ensure a consistent, compelling, and integrated brand voice across all social touchpoints, driving measurable impact on our B2B growth objectives. You’re a visionary leader, deeply analytical, and customer obsessed, with a proven track record of scaling social and influencer initiatives. You will also serve as a leader in Gusto’s AI-native evolution, defining the standards for ethical and high-quality AI usage across all social and brand channels.

About the Team:

This role is a key leadership position within our marketing organization, vital for shaping Gusto's public presence and accelerating growth across direct and indirect channels. We are a team that combines creativity, data-driven insights, and cross-functional collaboration to design campaigns that reach, engage, and convert the right audiences at scale. You will build and empower a team dedicated to fostering vibrant communities and amplifying our message, contributing to Gusto's mission to serve over 400,000 small businesses, and we’re just getting started

Here’s what you’ll do day-to-day:

• Develop and execute a comprehensive social media and influencer marketing strategy aligned with business objectives, brand guidelines, and B2B audience needs.

• Lead, mentor, and grow a team of social media and influencer marketing professionals, fostering a culture of innovation, collaboration, and continuous improvement. This includes acting as an Innovator to build repeatable, documented AI-assisted workflows (e.g., advanced prompt libraries for copy and content ideation, automated testing models) that increase the team’s effectiveness, and conducting regular training to elevate the team's AI fluency.

• Oversee content strategy, creation, and distribution across all owned social channels (e.g., LinkedIn, Meta, YouTube, Tik Tok), ensuring brand consistency and engagement. You are accountable for setting rigorous internal standards to Grade the Output of all AI-generated content for accuracy and brand voice.

• Design, launch, and manage end-to-end influencer programs that drive authentic advocacy, reach new audiences, and generate measurable results for B2B segments.

• Establish and evolve community management best practices, ensuring timely and engaging interactions with our audience.

• Partner closely with Brand, Product Marketing, PR, and Sales teams to integrate social and influencer efforts into broader campaigns and product launches.

• Define key performance indicators (KPIs), conduct regular analysis of social media and influencer performance, and provide actionable insights to optimize strategy and demonstrate ROI. You will strategically Give it to AI by identifying the highest-leverage opportunities for large language models and predictive tools to maximize campaign reach and targeting.

• Proactively champion the Guard the Trust principle by ensuring 100% compliance with Gusto's AI and data policies across all social, influencer, and community programs.

• Manage budgets, agency relationships, and social media tools/platforms effectively.

• Stay abreast of emerging social media trends, platforms, and technologies (including AI advancements) to identify new opportunities for growth and innovation.

Here’s what we're looking for:

• 12+ years of overall marketing experience, with at least 7+ years specializing in social media and influencer marketing, and 3+ years in a leadership role managing a team.

• Proven track record of building and scaling social media and influencer programs for B2B brands, demonstrating measurable growth in awareness, engagement, and lead generation.

• Deep expertise in developing content strategies tailored for various social platforms and audience segments.

• Strong understanding and hands-on experience with social media management platforms, analytics tools, and influencer marketing platforms.

• Exceptional analytical skills: ability to interpret complex social data, measure campaign effectiveness, and translate insights into strategic recommendations.

• A proven track record of operating at the Innovator or Amplifier level of AI fluency. This means moving beyond personal tool usage to define, deploy, and govern AI strategy for the entire function. You must demonstrate expertise in Guiding AI to produce highly effective and on-brand social content at scale, establishing quality assurance processes, and ensuring the team rigorously adheres to compliance and ethical standards.

• Outstanding leadership and people management skills, with experience coaching and developing marketing talent.

• Skilled collaborator with experience working closely with Brand, PR, Product Marketing, Sales, and RevOps teams.

• Exceptional written and verbal communication skills, with the ability to craft compelling narratives and present strategic plans to executive stakeholders.

• BA/BS degree required; MBA or advanced degree a strong plus

Our cash compensation amount for this role is targeted at $169,000 - $200,000/yr in Denver, Phoenix, and Atlanta, and $200,000 - $240,000/yr for San Francisco & New York. The salary range for Toronto is CAD 133,000 - 160,000. Final offer amounts are determined by multiple factors including candidate experience and expertise and may vary from the amounts listed above.

#LI-Hybrid

Who we are

About Stripe

Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone’s reach while doing the most important work of your career.

About the team

The Capabilities team sits within the Global Partnerships organization and is a key component of Stripe’s success. Our team is responsible for developing and executing on high-impact product partnership initiatives and strategies with our card network partners, such as Visa, Mastercard and American Express. This team’s work is fundamental to driving Stripe’s product strategy and delivering new capabilities to Stripe users, such as agentic commerce and stablecoin pilots.

What you’ll do

We are looking for a new member to join our team to develop and execute on high-impact initiatives and strategies with our card network partners. As part of the role, you will work closely with Product to support the development of new capabilities for Stripe users and drive strategy for partnering with the card networks. This includes developing partner requirements, leading relationships with partners to execute on these requirements, and negotiating and managing critical projects with global partners to support our growing business.

The role will also require close coordination internally with cross-functional teams including Product as aforementioned plus Engineering, Legal, Finance, and Risk and externally with key partner stakeholders.

Responsibilities

• Drive new product partnership innovation with Stripe’s most critical card network partners, with a focus on executing joint initiatives and launching new offerings that benefit Stripe users
• Negotiate commercial agreements with card network partners that impact Stripe and its users’ cost of payments acceptance
• Leverage industry knowledge to craft thoughtful partnership and product strategies, and execute deals and initiatives that support Stripe’s strategy 
• Influence both internal product teams and external stakeholders to modify or build innovative solutions that fit the modern day payments landscape and deliver more secure yet seamless merchant and consumer experiences
• Gather inputs from and coordinate with internal cross-functional stakeholders (including risk, compliance, product, engineering, treasury) to drive creation and execution of product partnership strategy
• Reconcile competing priorities to drive creative solutions and commitment to a shared goal across multiple stakeholders
• Ensure sound execution of day-to-day operations and adherence to risk and compliance obligations
• Represent Stripe at partner and industry events, building close personal relationships with key partner stakeholders

Who you are

We're looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement.

Minimum requirements

• 8+ years of experience in strategic partnerships, business development, corporate development or related field
• 5+ years of experience related to payments or card networks
• Thorough understanding of card network dynamics and business models
• Broad and deep experience executing industry-wide partnership strategies to build innovative product experiences and go to market models
• Experience working in a product centric environments with significant internal and external dependencies
• Strong written and verbal communication skills with the ability to influence stakeholders internally and externally across a wide variety of functions, including at the C level

Who we are

About Stripe

Stripe is a financial infrastructure platform for businesses. Millions of companies - from the world’s largest enterprises to the most ambitious startups - use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career.

About the team

The Network Partnerships team sits within the Partnerships organization and is a key component of Stripe’s success. Our team is responsible for developing and managing relationships with critical partners, such as Visa, Mastercard and American Express, which are fundamental to the success of Stripe’s product strategy and delivering new capabilities to Stripe users.

What you’ll do

We are looking for a US or Canada-based candidate to join our team to lead one of Stripe’s critical network partnerships.  The candidate will manage overall partner health, build internal strategy and business cases, drive deal negotiation and execution, and coordinate priorities with internal teams and external partners. The role requires close coordination with leadership, product and engineering teams, as well as cross-functional stakeholders including Legal, Finance, Risk, etc., and with external partners’ leaders and senior executives.  

This is a high-impact individual contributor role that requires the ability to rally cross-functional teams and flex “general manager” skills to shepherd a meaningful portion of Stripe’s P&L.

Responsibilities

• Manage one of Stripe’s most critical U.S. Network partnerships, with a focus on driving the execution of joint initiatives and launching new offerings to benefit Stripe users
• Leverage industry knowledge to craft thoughtful long-term partnership and product strategies, and execute deals and initiatives that support Stripe’s strategy 
• Use data to drive strategy and decisions
• Coordinate with internal cross-functional stakeholders (including risk, compliance, product, engineering, treasury and global partner managers) to drive creation and execution of partner strategy
• Develop, manage and report on strategic plans, key negotiation/expansion opportunities and overall partner health with a multi-year vision in mind
• Juggle and reconcile competing priorities to drive creative solutions and commitment to a shared goal across multiple stakeholders
• Coordinate and prioritize a large amount of activities and initiatives that compete for scarce resources to drive best outcomes for our users and Stripe

Who you are

We're looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement.

Minimum requirements

• 12+ years in partnerships, business development, or similar fields
• 3+ years deep in the payments world—you need to understand how card networks operate
• Experience negotiating significant commercial deals
• Comfortable in a product-focused environment with lots of dependencies
• Great communication skills, especially being able to influence C-level colleagues
• Experience running big, complex, cross-functional projects

Who we are

About Stripe

Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone’s reach while doing the most important work of your career.

About the team

Our Product Marketing team’s mission is to generate customer insights that inform Stripe’s product strategy, and lead go-to-market for our suite of products. Product Marketing is a highly cross-functional role at Stripe, partnering closely with Product and Engineering, Sales, Partnerships, Demand Generation and Campaigns to name a few. Different from many other Product Marketing teams, our team works across the entire product lifecycle, from helping shape the product, to driving launch and commercialization, to growing product adoption post-launch.  

We are looking for experienced product marketers to shape the roadmap, drive launches, and grow adoption for critical products such as Payments Intelligence, Payouts, Tax, Billing, and Link; and develop our go-to-market strategy for key user segments such as Enterprises and Startups. In this role, you will develop messaging and positioning, craft the narrative for how our products deliver value to customers, and engage teams across sales, campaigns, demand generation, and product to drive overall awareness, pipeline, and revenue across Stripe’s existing customer base and prospects.

What you’ll do

• Be a storyteller. You have deep empathy for users and are able to adapt how you communicate to best reach and engage your audience and differentiate Stripe. You have excellent verbal and written communication skills
• Lead with data. You like working with data and insights and pair that with your passion for users to generate balanced and thoughtful points of view for how to take our products to market
• Keep things organized. You are able to manage highly interdependent, complex projects and keep various work streams on track
• Have a passion for technology. You are keen to learn about how things work and are able to explain technical concepts in ways that everyday people can understand
• Be Ambitious. You are eager to make an impact at Stripe. You thrive in a fast-moving, dynamic, hyper-growth environment and are able to operate fluidly between the 30,000-foot strategy level and the micro-detail to get things right
• Act as a team player. Product Marketers collaborate across the Marketing team and with basically every team at Stripe. You are able to work with a range of disciplines to execute on your work

Responsibilities

• Develop messaging and positioning for Stripe products or user segments. Develop campaign-level content as well as sales enablement assets
• Work closely with product, partnerships, and partner marketing (demand generation) teams to build a marketing strategy, with the goal of driving awareness, demand, and usage of our products
• Enable sales teams to understand the value of our products and competitive solutions

Who you are

We’re looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. 

Minimum requirements

• 7+ years prior product marketing experience 
• Excellent verbal and written communication skills, with experience translating technical features into benefits for a technical audience
• Be able to leverage data to proactively identify opportunities and drive impactful results

Who we are

About Stripe

Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career.

About the team

The Global People Operations team is the engine that powers Stripe’s talent lifecycle. We oversee a comprehensive global delivery model—encompassing everything from foundational employee support to highly specialized operations. We are looking for a strategic operations Program Manager to lead our efforts in driving a users-first scale & transformation roadmap. This individual will drive the internal operating mechanisms that shift the team toward proactive, automation and AI-driven operations, advancing the effectiveness and scalability of our global service model.

What you’ll do 

As the People Ops Strategy PM, you will champion our transformation efforts to drive a users-first operational scale roadmap for the Global People Operations horizontal—with AI and automation at the forefront. You will be the accelerant for our team, driving higher levels of operational resiliency and efficiency. You will centralize the intake and capacity governance for Global People Operations, ensuring that new work is vetted for operational fit and that our team has the bandwidth and data-driven insights to deliver at scale.

Responsibilities

Internal Operating Mechanisms & Efficiency:

• Operational Evolution: Drive improvements in internal operating mechanisms that shift the People Ops team toward proactive, automation and AI-driven operations, advancing the model’s overall effectiveness.
• Capability Leadership: Introduce and lead foundational capabilities in workforce forecasting, service enablement, and global operational strategy to ensure our horizontal scales ahead of business demand.
• Predictive Planning: Transition the team from reactive ticket monitoring to proactive capacity management; build the models to predict demand across foundational support and specialized operations.

Operational Intake & Capacity Governance:

• Horizontal Work Intake: Design and lead the mandatory, centralized "Front Door" for all work entering the Global People Operations team. Ensure every initiative is vetted for operational feasibility and capacity alignment before it is accepted into the team's roadmap.
• Strategic Partnership & Readiness: Partner with People+ COEs, Strategy & Enablement, Process Optimization, Solutions, and Tech teams to ensure operational readiness for high-priority initiatives. Act as the primary operational interface, translating broad strategy into actionable delivery plans.
• Operational Deployment: Manage the deployment of ops SMEs and associates from the Global People Ops team into cross-functional projects. Ensure SMEs are utilized effectively, unblocking their path to execution while protecting their core operational bandwidth.
• Strategic Prioritization: Support the internal prioritization of the Global People Operations roadmap, ensuring our specific horizontal’s goals are clearly defined and that the team is shielded from low-impact operational noise.

Continuous Improvement & Operational Health:

• Capacity Creation: Drive the path for continuous improvement across the full service model; identify opportunities to deflect volume to automated or self-service solutions, creating the necessary capacity to absorb more complex workstreams.
• Data-Driven Insights: Aggregate monitoring data across all tiers to identify trends and root causes; use these insights to support global prioritization and identify where to double-down on automation to drive down manual effort.
• QA & Process Adherence: Build the framework to run Quality Assurance (QA) and monitor adherence to existing Knowledge Management and operational standards. Audit process consistency and accuracy in service delivery across all global entities.
• Operational Resiliency: Define and track the "Actionable KPI" suite for our delivery engine, ensuring all reporting is data-driven and aligned with global compliance and audit standards.

Who you are

We're looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement.

Minimum requirements

• 8+ years of experience in People Operations, Service Delivery Management, or Business Operations within a high-growth, global environment.
• Proven track record of driving a central work intake model and prioritization framework.
• Demonstrated experience leading operational infrastructure such as workforce management (WFM), Quality Assurance (QA), or service enablement.
• Strong fluency with the ability to define requirements for AI, RPA, and complex case-management ecosystems.
• Exceptional analytical skills with the ability to use data analysis tools to forecast demand and model operational capacity for complex workstreams.
• Excellent communication and stakeholder management skills; comfortable driving operational roadmaps and ROI analysis with senior leadership.

Preferred qualifications

• Strategy & Transformation: Experience leading service design or the optimization of specialized operations in a centralized delivery model. Proven track record of leading process migration efforts involving automation (RPA) or AI solutions.
• Systems & Knowledge: Advanced proficiency with HRIS (Workday) and Service Management tools (Salesforce). Experience with Confluence or other knowledge management systems, and a track record of driving documentation adoption.
• Data & Process Rigor: Data fluency with the ability to use data analysis tools to forecast demand and model operational capacity. Certification in ITIL, Lean, or Six Sigma methodologies.
• Operations & Compliance: Experience navigating rapid innovation alongside stringent compliance and audit requirements. Experience in vendor management or supporting outsourced service models.

Who we are

About Stripe

Stripe is a financial infrastructure platform for businesses. Millions of companies - from the world’s largest enterprises to the most ambitious startups - use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career.

About the team

The Risk Partnerships team is an essential part of Stripe’s Global Partnerships organization. Our team is responsible for building and maintaining relationships with key partner banks to manage risk for Stripe’s business activities. These banking partnerships are essential to enable Stripe to accept and make payments, provide credit, move & store money and develop new products and solutions to meet our users’ needs. We work across a broad range of risk and compliance topics including; credit, fraud, regulatory, financial crime, reputational, product and operational risks.

What you’ll do

We are looking for a new member to join our team to work with key banking partners across North America who support Stripe with BIN Sponsorship across Merchant Acquiring and Card Issuing, and have experience of managing risk across money transmission.

Risk management is a critical part of managing these important relationships, and you will require a broad understanding of risk disciplines across merchant acquiring and banking. You will be leading activities to improve the risk management interactions between Stripe and it’s partners, managing key aspects of the partner relationship, and executing on high-impact initiatives. 

You will closely manage important stakeholders both internally and externally to set objectives, coordinate priorities and drive execution. Internally you will closely coordinate with product and engineering teams, as well as cross-functional stakeholders including Risk, Fraud, Financial Crime & Supportability, Operations, Legal and Finance, Risk. Externally, with Partners you will be working closely with Risk & Compliance teams including senior management.

We're looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement.

Responsibilities

• Lead risk-focused initiatives in collaboration with global financial partners (banks, networks, payment methods) to:
  • Foster new business opportunities and user verticals
  • Innovate on shared risk methodologies
  • Establish and maintain compliance with agreed risk appetites
• Oversee and maintain the health of relationships with key risk counterparts at partner banks
• Develop and manage projects and initiatives that support strong partner relationships regarding risk
• Deliver business and policy recommendations that inform our risk posture
• Act as a representative and negotiator of our risk approach to banking partners
• Enhance existing and develop new partner-facing risk management capabilities
• Lead risk-related partnership and product discussions with banking partners to align on risk approaches and strategies
• You will optimize existing partner-facing risk management capabilities and build new ones.
• Identify and pursue business opportunities by creating innovative risk-aware solutions that expand our product and user base through banking partnerships

Who you are

We're looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement.

Minimum requirements

• 10+ years experience in risk-related role at a bank or merchant acquirer, or a role requiring deep knowledge of risk and compliance issues
• 5+ years of experience in risk management at a bank or merchant acquirer
• 2+ years of experience improving processes and scaling solutions
• Ability to represent Stripe on risk, compliance, and product issues with banking partners to maintain positive relationships
• Strong organizational, planning, and communication skills (written and verbal) to drive understanding, collaboration, and issue resolution
• Proven stakeholder management skills, including navigating difficult situations, negotiating timelines, and influencing stakeholders across organizations and borders
• Self-motivated and proactive, with the ability to thrive in uncertain and ambiguous environments

Preferred qualifications

• Experience of financial crime programmes including; KYC/B, AML, Sanctions and Terrorist Financing, with a practical knowledge of the Bank Secrecy Act and Anti-Money Laundering regulations
• Strong understanding of the complex risks that are present when managing a merchant acquiring business, including the management of high risk sectors
• Market experience across America and Canada, with an understanding of how current and future regulations will impact Stripe and it’s banking partners
• Experience of leveraging technology to support the development and embedment of scalable risk and operational processes

Who we are

About Stripe

Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone’s reach while doing the most important work of your career.

About the team

As Stripe continues to expand globally and launch innovative products, the complexity and scale of financial crime risk grows in tandem. The Risk Strategy team is a global team of strategists and program managers who operate at the intersection of Product, Engineering, Data, and Operations as trusted advisors. Our mandate is to ensure risk strategies are proactive, scalable, and seamlessly integrated into Stripe’s products and operations.

The Financial Crimes Risk Strategy team, part of Stripe’s first line of defense, ensures that our AML, Sanctions, and related financial crime programs are coherent, defensible, and effective across all products. We design and operationalize policies, standards, and frameworks that allow Stripe to grow responsibly while meeting regulatory expectations and maintaining user trust.

What you’ll do

As a Risk Strategist on the Risk Strategy, Financial Crimes team, you will serve as a key advisor shaping Stripe’s global approach to AML and Sanctions risk management. You will translate policies and high-level requirements into practical standards, guide the design of controls, and embed financial crime risk management into products and market strategies spanning both traditional currencies and digital assets. This role balances risk mitigation with business enablement, ensuring that Stripe’s products can scale safely while fostering trust with regulators, partners, and users.

You will influence at the highest levels—partnering with Product, Engineering, Data Science & Analytics, Compliance, Legal, and Operations—to ensure financial crime considerations are central to decision-making. Beyond protecting against risk, you will drive innovation in how Stripe manages financial crime, helping the company stay ahead of industry expectations and regulatory change.

Responsibilities

• Support Stripe’s global FC strategy by translating AML and Sanctions policies into standards, frameworks, and first-line programs that enable product expansion while ensuring compliance
  
  
• Contribute to the design and ongoing improvement of financial crime controls, including transaction monitoring, screening, onboarding/re-onboarding, and digital asset-related safeguards
  
  
• Partner cross-functionally with Product, Engineering, Compliance, Legal, Operations, and Data Science to align on priorities and address emerging challenges
  
  
• Assist in strengthening FC infrastructure by gathering requirements and supporting execution for investigative tools, monitoring systems, and control effectiveness metrics
  
  
• Act as a trusted partner to business, product, and engineering teams, embedding financial crime considerations into product and market launches in a balanced way
  
  
• Review and assess existing processes, recommend enhancements that strengthen effectiveness, improve user experience, and anticipate regulatory or ecosystem changes
  
  
• Stay informed on industry practices and contribute insights that help Stripe evolve its financial crime risk management approach

Who you are

We're looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement.

Minimum requirements

• 7+ years of professional experience in Financial Services, Payments, or Fintech, with at least 5 years in a related role (risk, compliance, or product enablement)
• Deep subject matter expertise in AML, sanctions screening, and transaction monitoring, including regulatory compliance requirements and practical program execution
• Proven ability to design, implement, and operationalize financial crime standards and controls in complex, global organizations
• Familiarity with crypto, digital assets, or other emerging technologies and their evolving regulatory landscape
• Demonstrated experience developing risk solutions and strategies and working closely with Product, Engineering, and Operations to translate them into enforcement
• Strong analytical and problem-solving skills, with the ability to challenge existing processes and propose pragmatic, innovative alternatives
• Excellent collaboration and communication skills, with the ability to influence stakeholders across functions and geographies
• A results-oriented, accountable mindset, capable of driving ambitious goals while motivating and leading others
• Comfort operating in a dynamic, high-growth environment with shifting priorities and limited precedent
• A Bachelor's Degree

Preferred qualifications

• Experience leading transformative AML, Sanctions, or Transaction Monitoring initiatives, including advanced analytics, model development and validation, or global screening transformations
• Proven track record overseeing the execution and delivery of programs or projects, with the ability to translate complex issues into actionable next steps
• Comfort working with data-driven approaches to risk, including proficiency with SQL
• Advanced degree or professional certifications (e.g., CAMS, CFCS) considered a plus

Who we are

About Stripe

Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone’s reach while doing the most important work of your career.

About the team

The Onboarding and Compliance Risk Strategy team serves as a key risk management function that partners with product, engineering, and cross-functional teams to bring products to market safely and responsibly. We are seeking a strategic-minded and collaborative Risk professional to build and scale the risk management and compliance foundations for our Financial Account products, our new and existing credit products, and the global payment networks that power them.

What you’ll do

Stripe is building new products that expand the scope of problems we tackle beyond payments and into the rest of the financial stack. Right now this includes Capital, Financial Accounts, and Issuing - and there's more on the way. Stripe is a technology company that operates within the financial services industry, and you will need to be comfortable straddling both of those worlds every day. The right person for this role will thrive while working at the intersection of an emerging sector and a traditional industry, seek creative solutions to traditional problems, and enable the business responsibly while moving with urgency and focus. We are currently hiring for two roles, one with a focus on lending products and another with the focus on global payment networks. If you have experience with either and meet the below qualifications, please apply!

Responsibilities

• Partner with Product, Engineering, and 2LOD teams to design and implement data-driven, risk-based KYC/KYB frameworks and compliance controls for our Financial Account, Capital, and Issuing products.
• Design and document compliant, scalable funds flow models for global payment networks (e.g., SEPA, FPS, ACH, RTP), translating complex network rules into technical requirements for engineering teams.
• Develop and maintain technical compliance documentation, translating complex regulatory requirements (e.g., U.S. lending laws, payment network rules) into actionable guidance for product and engineering teams.
• Manage relationships and drive alignment across a wide range of cross-functional stakeholders, including Legal, Customer Support, Partnerships, and 2LOD Compliance, ensuring all voices are heard and decisions are made effectively.
• Engage directly with external financial partners, presenting Stripe's compliance controls and strategy to build trust and confidence.
• Extend your expertise to new regions and payment schemes, quickly learning new regulatory and technical landscapes to enable Stripe's international expansion.
• Utilize data to inform risk strategy, compliance solutions, and decision-making by sourcing and analyzing product and user data to measure control effectiveness.

Who you are

We're looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement.

Minimum requirements

• 5 years of professional experience in compliance, product risk, technical compliance, audit, or similar risk roles at a FinTech, payment provider, or bank.
• Proven experience designing and implementing risk-based KYC and KYB programs for business or merchant onboarding.
• Proven experience working at a technical level with product managers and engineers, with an ability to design solutions and write technical requirements documentation.
• Demonstrated success in managing complex projects with numerous cross-functional stakeholders, driving consensus, and managing expectations.
• Excellent communication and presentation skills, with experience engaging directly with external partners and instilling confidence.
• Experience sourcing and using data to analyze problems, inform strategic decisions, and measure control effectiveness.
• Ability to tackle ambiguous situations and operate efficiently and independently in a fast-paced, high-volume, and technology-driven environment.
• Respect for and interest in financial rules and regulations, as well as an eagerness to innovate and drive the financial technology industry forward.

Preferred qualifications

• Deep experience with US financial regulations, particularly those impacting lending, consumer compliance (e.g., TILA, ECOA, UDAP/UDAAP, Fair Lending), and financial crimes (e.g., CIP/CDD) OR a strong technical and operational understanding of payment network funds flows for major schemes such as SEPA, FPS (UK), ACH (US), and RTP (US).
• Proficiency with SQL for sourcing and analyzing data.
• Proficiency using AI tools to automate document writing, assist in research and analysis and support recommendations.
• Familiarity with digital assets, cryptocurrency, and stablecoin-based payment and settlement flows.
• Experience applying regional compliance expertise to new markets.

Who We Are

About Stripe

Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone’s reach while doing the most important work of your career.

About the team

The Financial Crimes Risk Strategy team owns Stripe's first-line AML and sanctions programs globally. We own the end-to-end lifecycle of financial crime controls — setting the global standards that govern how risk is managed across our programs; designing and driving the development of controls, infrastructure, and tooling with Engineering, Product, and Data Science; and maintaining their effectiveness as Stripe's products and the regulatory landscape evolve. We build fast, with data, and with AI integrated into how financial crime risk is detected, managed, and monitored across everything Stripe builds.

What You’ll Do

As a Risk Strategist on the Financial Crimes Risk Strategy team, you will own Stripe's global screening programs — spanning sanctions, PEP, and negative news — setting the standards that govern how screening risk is managed, designing and driving the controls that operationalize those standards, and ensuring they remain effective as Stripe's products and the regulatory landscape evolve. Being effective in this role means going deep on both the domain and the data — we don't separate the two.

You will partner closely with Product, Engineering, Data Science, Compliance, Legal, other Risk Strategy functions, and Operations to ensure screening considerations are embedded in every product and market decision. Beyond protecting against risk, you will drive innovation in how Stripe approaches screening — staying ahead of regulatory change and pushing the boundaries of what effective, scalable financial crime risk management looks like at a global payments company.

Responsibilities

• Lead Stripe's global sanctions and AML screening strategy — setting the standards that drive screening control design and infrastructure development, and translating requirements across OFAC, EU, UN, OFSI, and other applicable regimes, PEP screening, and negative news screening into actionable first-line programs and controls
• Own the design and ongoing improvement of financial crime controls, including sanctions screening, PEP screening, negative news screening, and digital asset-related safeguards; continuously improve detection coverage and control performance as Stripe's products and the threat landscape evolve
• Embed screening risk requirements into product and infrastructure roadmaps — ensuring financial crime considerations drive product launches, market expansions, and platform decisions across Product, Engineering, Data Science, Compliance, Legal, and Operations
• Drive screening infrastructure and tooling forward by owning requirements, leading execution, and maintaining effectiveness metrics for screening systems and controls; build with observability by design — ensuring KPIs, KRIs, and monitoring thresholds are defined from inception
• Continuously assess and improve screening controls and systems — identifying gaps, recommending enhancements that strengthen detection effectiveness and anticipate regulatory or ecosystem changes, and leading delivery of those enhancements end-to-end
• Champion a technology-forward approach to financial crime risk management — leveraging AI tools, self-serve data analytics, and model governance best practices to improve how risk is detected, monitored, and managed at Stripe
• Stay informed on industry practices and regulatory developments; represent Stripe's sanctions and AML programs to regulators, bank and network partners, and external auditors

Who You Are

We're looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement.

Minimum Requirements

• 7+ years of professional experience in Financial Services, Payments, or Fintech, with at least 5 years in a related role (risk, compliance, or product enablement)
• Deep subject matter expertise in global sanctions compliance, including hands-on experience with OFAC, EU sanctions regimes, UN Security Council designations, OFSI, and other major global frameworks
• Demonstrated strong understanding of screening program design and control execution
• Strong AML screening expertise — proven ability to design, implement, and operationalize PEP screening and negative news screening programs in complex, multi-jurisdiction environments
• Proven ability to design, implement, and operationalize financial crime standards and controls in complex, global organizations
• Familiarity with model governance concepts — including model documentation, performance monitoring, and validation — and experience leading or contributing to model governance activities
• Technology-forward mindset — experience leveraging AI tools, automation, and advanced analytics in a risk or compliance context; aligned with Stripe's commitment to integrating AI across all functions
• Demonstrated experience developing risk solutions and working closely with cross-functional teams to translate them into enforcement

Preferred Qualifications

• Experience leading transformative AML, Sanctions, or Transaction Monitoring initiatives, including global screening program design or transformations (e.g., vendor selection, watchlist management, false positive tuning)
• Proficiency with SQL and ability to independently mine and analyze data to develop risk insights and inform strategy
• Experience with crypto or digital asset products and their associated financial crime risk and regulatory considerations
• Advanced degree or professional certifications (e.g., CAMS, CGSS, CFCS) considered a plus

Who we are

About Stripe

Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world's largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career.

About the team

The Stream Compute team at Stripe builds and operates the infrastructure, tooling, and systems behind our Flink-powered stream processing systems. We're at the heart of several core asynchronous workflows, operating at significant scale and handling vast amounts of sensitive financial data. Our work powers intricate processes involving various critical financial operations and real-time analytics. We run globally distributed systems with high reliability and performance to meet Stripe's scaling, availability, and product needs, and we continually reduce operational toil by investing in automation and self-service tooling for upgrades, maintenance, and day-to-day operations. The team is distributed between Seattle, Toronto and remote locations.

What makes our team truly exciting is our commitment to our users: we ensure no event is dropped, state integrity is preserved, and support exactly-once processing as a first-class feature. Working at the intersection of real-time data processing and fintech innovation, we continuously push the boundaries of what's possible. Our focus on innovation, user experience, reliability, and compliance drives increased ROI and operational excellence, making us a crucial part of Stripe's success.

What you'll do

You'll help define and deliver the next generation of Stripe's Flink-first stream compute infrastructure—driving innovation to meet extremely high availability targets at global scale. Partnering with infrastructure engineers, adjacent platform teams, and the product orgs that depend on Flink every day, you'll set a long-term technical direction that scales with Stripe's growth while enabling reliable, efficient operations for years to come. You'll work on the hardest problems in operating Flink in production—state management, exactly-once processing, performance isolation, and automated recovery—so teams across Stripe can confidently build stateful stream processing applications on top of it.

Responsibilities

• Design, build, and operate stream compute infrastructure with Apache Flink at the center, alongside technologies like Kafka, Temporal, and AWS services
• Partner with product and platform teams across Stripe to understand requirements, unblock Flink adoption, and improve how stream processing infrastructure is used end-to-end
• Define and implement operational best practices (e.g., shuffle sharding, cellular architecture, load shedding, automated state recovery) to improve resilience and reliability at scale
• Drive fleet-level automation and standardization ("pets" to "cattle") through self-service workflows, safer rollouts, and self-healing systems that reduce manual operations
• Lead initiatives that raise the bar on Flink availability and state durability (e.g., multi-region strategies, disaster recovery readiness, operational readiness reviews, incident learning)
• Evaluate and productionize Flink ecosystem capabilities (e.g., SQL, connectors, state backends) to improve developer experience and scalability without compromising reliability
• Work closely with the open source community to identify opportunities for adopting new open source features as well as contribute back to OSS

Who you are

We're looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement.

Minimum requirements

• This is a Staff-level role - that typically means 10+ years of experience building, operating, and evolving large-scale production systems
• Experience as a technical lead for team(s) working on distributed systems, including scaling them in fast-moving environments
• Hands-on experience with big data technologies such as Flink, Spark, Kafka, Pulsar, or Pinot
• Experience developing, maintaining and debugging distributed systems built with open source tools
• Experience building and scaling infrastructure as a product
• Strong software engineering skills and a passion for Big Data Distributed Systems
• Ability to write high quality code (in programming languages like Go, Java, Scala, etc)
• Comfortable operating with high autonomy and ownership
• Growth mindset and a willingness to learn quickly, explore ambiguous problem spaces, and dive deep when needed
• Strong written and verbal communication skills, including the ability to produce clear technical documentation

Preferred qualifications

• Experience operating streaming infrastructure as a platform (e.g., Flink clusters, Kafka, Pulsar) for internal customers at scale
• Deep hands-on experience authoring, optimizing, and operating real-time processing frameworks such as Flink, Spark Streaming, Storm, or Kafka Streams in production
• Experience building or operating control planes for managing large-scale infrastructure
• Open source contributions to data processing or big data systems (Hadoop, Spark, Celeborn, Flink, etc)

Who we are

About Stripe

Stripe is a financial infrastructure platform for businesses. Millions of companies - from the world's largest enterprises to the most ambitious startups - use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career.

About the team

The Merchant Experience team builds the UI operating system and core experiences that power decades of growth for millions of businesses globally, enabling Stripe to be the business SaaS solution of choice for next-gen companies. We own the foundational platforms and product surfaces that merchants interact with every day - from the Stripe Dashboard to the frameworks and tooling that hundreds of Stripe engineers use to build world-class user interfaces.

We're at an inflection point. AI is fundamentally changing how users interact with software, and we believe Stripe is uniquely positioned to reimagine what a merchant experience looks like in an AI-native world. At the same time, we're raising the bar on the quality and performance of everything we ship - because the millions of businesses that depend on Stripe deserve an experience that is fast, reliable, and crafted with care.

What you'll do

As a Senior Staff Engineer on the Merchant Experience team, you will be a technical leader responsible for shaping the next generation of how Stripe merchants interact with our products. You'll drive a step-function improvement in the quality and performance of our core surfaces, and help define what AI-powered merchant experiences look like at Stripe.

Responsibilities

• Define technical strategy for merchant-facing experiences across Stripe, with a focus on quality, performance, and the integration of AI into core user workflows
• Lead the design and delivery of complex, cross-team projects that measurably improve the reliability, responsiveness, and polish of Stripe's merchant surfaces
• Champion a quality-first engineering culture - establish standards, tooling, and processes that make it easy to ship high-quality, performant UI by default
• Drive performance as a product feature - own the technical approach to making the Dashboard and merchant tools best-in-class in speed and responsiveness, including instrumentation, budgets, and architectural improvements
• Innovate on the future of merchant UX - explore and prototype how AI can transform the way merchants discover, configure, and operate Stripe products, moving beyond traditional dashboard paradigms
• Build platforms and abstractions that make Stripe engineers more productive - frameworks, components, and developer tools that encode best practices for quality and performance
• Partner across Stripe with Product, Design, AI/ML, and infrastructure teams to translate high-level product vision into a concrete technical roadmap
• Mentor and grow engineers across the organization, raising the technical bar and fostering a culture of craftsmanship and high standards

Who you are

We're looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply.

Minimum requirements

• This is a Senior Staff role - the expected scope of this role includes overseeing the work of 4-6 teams and owning an entire portfolio of products - and while there’s no strict minimum we're looking for, most candidates will have at least 10-15 years of experience in the industry
• Experience building and shipping complex, user-facing web applications that have reached large-scale audiences (hundreds of thousands of users) or have been contributed to by hundreds of engineers
• A track record of leading large-scale, cross-functional engineering projects with broad organizational impact
• Deep expertise in modern frontend and full-stack development - you have strong opinions on what makes a great user experience and the technical skills to make it real
• Demonstrated ability to drive measurable improvements in software quality and performance (e.g., load times, reliability, test coverage, error rates)
• Experience influencing technical direction and driving alignment across multiple teams without formal authority
• Excellent communication skills - you can articulate a compelling technical vision to engineers, product leaders, and executives alike

Preferred qualifications

• Experience building or maintaining design systems, component libraries, or frontend platform infrastructure at scale - ideally with React
• A deep interest in the intersection of AI and UX - you think critically about how emerging technologies change interaction models and are excited to pioneer new paradigms
• Experience with performance engineering: profiling, instrumentation, budgeting, and optimization of modern web applications
• Experience with the complexities of deploying large web applications at global scale - bundling, CDNs, browser compatibility, and build tooling
• Comfort working across the full stack - while this role skews frontend, you're not afraid to dive into APIs, backend services, or data layers when that's what the problem requires
• Familiarity with distributed systems, API design, and building platforms that serve both internal developers and external users
• A passion for developer experience and making other engineers more productive
• Experience mentoring senior engineers and contributing to engineering culture and hiring
• Hands-on experience integrating AI-powered capabilities into user-facing products - you've helped ship features that make complex workflows simpler and more intelligent

Who we are

About Stripe

Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone’s reach while doing the most important work of your career.

About the team

The Developer Experience & Product Platform (DEeP) organization empowers all of Stripe's products with a shared product platform that delivers high-quality, consistent, cross-product experiences across our UI and API surfaces. DEeP focuses on providing a scalable developer experience that any developer can leverage to accelerate a customer's ability to create value from Stripe.

Within DEeP, the Extensibility program is how Stripe expands its total addressable market, and increases customer retention. With extensibility, Stripe becomes programmable — customers and product teams can adapt Stripe to their needs on a common platform.

Stripe has three interconnected extensibility primitives:

1. Scripts — Secure, isolated TypeScript runtime allowing merchants and developers to customize Stripe product behavior (e.g., discount calculations, invoice logic, proration).
2. Custom Objects — User-defined data models (e.g., Shipments, Locations, Warranties, Entitlements) with first-class APIs, SDKs, and Dashboard experiences.
3. Workflows — A programmable orchestration layer (graduating to GA at Sessions) enabling no-code and pro-code business logic across Stripe, including custom actions, delays, smart retries, and 3P integrations.

These primitives are deeply interdependent, involve 10+ cross-functional teams and culminate in a flagship product launch.

What you’ll do

We are seeking a product-focused Technical Program Manager to drive the Extensibility program across the Workflows, Custom Objects, and Scripts workstreams. This is a newly created, high-impact role at the intersection of platform engineering, product management, and cross-organizational program ownership.

In this role, you will own one of the most strategically consequential programs in DEeP — driving the direction, health, and outcomes of Stripe's Extensibility platform across Scripts, Custom Objects, and Workflows. You will set the program strategy in partnership with DEeP leadership, holding organizations accountable to the success of the program.

Responsibilities

• Drive cross-org decisions across DRIs in Script Platform, Custom Objects, Apps, SDK, Observability, DevEx, and Versioning — actively resolving the hard, ambiguous integration and ownership questions that fall between team boundaries.
• Own the critical path to major launches — proactively shaping scope, driving descope decisions, and negotiating trade-offs across teams so that launches reflect deliberate strategic choices.
• Influence and shape product and engineering roadmaps — bringing a program-level perspective to team planning cycles, pushing back where individual team roadmaps are misaligned with broader extensibility strategy, and advocating for cross-cutting investments that no single team will prioritize on their own.
• Support ProServ and Partnerships — Ensure ProServ and Partnerships requirements are surfaced into the roadmap with the same rigor as product requirements, and hold the bridge between what the platform delivers and what those teams need to close and serve complex customers

Who you are

We’re looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement.

Minimum requirements

• 5+ years of technical program management experience with demonstrated success in driving complex cross organizational programs.
• Strong product sense and ability to understand enterprise customer needs
• Demonstrated ability to communicate with precision and credibility across engineering, product, and executive audiences, translating complex technical trade-offs into strategic decisions, and driving alignment.
• Demonstrated ability to lead and align cross-functional teams — driving decisions, resolving conflict, and building consensus across organizations with competing priorities
• Proven track record of successful program delivery in complex technical environments
• Bachelor's degree or equivalent practical experience

Preferred qualifications

• Background in product management or product operations
• Experience with developer platforms, API products, or payment systems

Who we are

About Stripe

Stripe is a financial infrastructure platform for businesses. Millions of companies - from the world’s largest enterprises to the most ambitious startups - use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career.

About the team

Treasury Operations is integral to the strategy, execution and support of many of Treasury Finance’s core functionalities (cash management, investment management, payments processing, risk management and compliance).  This role will reside within our Liquidity Management team and work closely with our Capital Markets and Capital Financial Risk Management teams.

What you’ll do

At its core, Stripe is a Treasury company and we are building a top-notch Treasury Operations team to support our critical functions. In addition to day-to-day operational support across the Treasury Finance functions, you will help drive the transformation towards more efficient and automated processes, helping build tools and systems to create operational excellence within each aspect of Treasury Operations.  You will also help to develop metrics to ensure we’re continuously improving our processes and infrastructure to support and scale new products with the goal of a world-class Treasury Operations function.

Responsibilities

• Support our cash management processes (including funding, cash position rebalancing, forecasting and other aspects of treasury operations)  
• Help manage settlement operations relating to FX and interest rate trading, investigation of breaks and aged items, and bank partner relationship management in market
• Analyze and optimize funds flows across a number of areas including product/user requirements, costs, working capital, liquidity risk, and other constraints leveraging system solutions where possible
• Develop and implement Treasury Finance policies, procedures, risk assessment and controls across a number of operational functions
• Iterate on metrics in partnership with Data Science to build on observability of our daily operational processes
• Liaise with audit, risk and compliance team to ensure adherence to internal and external controls and regulatory reporting requirements

Who you are

We're looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement.

Minimum requirements

• 10+ years of Treasury experience, preferably within liquidity management, financial risk management and process improvements
• Strong problem-solving skills. You enjoy “rolling up your sleeves” to dive into details of a complex problem to come up with scalable solutions
• Experience building processes and leveraging systems, data and AI to scale treasury operations
• Strong communication skills to build cross functional relationships
• Fast learner, with exceptional attention to detail, and ability to multi-task and navigate a fast-paced environment with tight deadlines and flexibility with changing requirements

Preferred qualifications

• Strong knowledge of payments industry
• Knowledge of regulations that pertain to the payments and financial services industry
• Experience with Python, SQL, R, or equivalent
• Experience with a variety of AI tools

Who we are

About Stripe

Stripe is a financial infrastructure platform for businesses. Millions of companies - from the world’s largest enterprises to the most ambitious startups - use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career.

About the team

The Pricing Strategy team is part of Stripe's Product Marketing organization and is responsible for how Stripe prices its products. Our work is highly cross-functional and we partner closely with Product, Finance, and Sales to tackle some of Stripe's most visible and commercially impactful decisions. We're looking for someone who can blend financial analysis, strategic thinking, and stakeholder engagement to help us price new products and evaluate their pricing performance as the products evolve.

What you’ll do

• Be deeply analytical. You are energized by complex, ambiguous pricing questions and are comfortable going deep in the data to find answers
• Be a storyteller. You can translate complex, nuanced findings into compelling, actionable narratives that resonate with senior stakeholders and drive the organization to action 
• Be a pragmatic problem-solver. You are comfortable making and defending well-reasoned judgments even when data is imperfect or incomplete, and know how to ask the right questions and find creative analytical approaches to move forward with confidence
• Be a collaborator. You partner effectively across Engineering, Product, Finance, and Sales to drive alignment and get things built

Responsibilities

• Drive pricing analytics and strategy by conducting rigorous analysis on ambiguous, high-impact questions about Stripe's business, and translating findings into clear recommendations that shape pricing decisions and commercial strategy
• Uncover growth opportunities by analyzing pricing realization, identifying products where pricing adjustments may be warranted, and understanding how factors like multi-product adoption and user churn shape the economics of our business
• Accelerate the pace of pricing decisions by codifying solutions to the complex, recurring analytical questions that sit at the core of Stripe's pricing strategy
• Improve our data and systems infrastructure by identifying gaps in how we capture and evaluate pricing outcomes, and partnering cross-functionally with Engineering, Product, and Data teams to design and implement robust, scalable solutions

Who you are

We're looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement.

Minimum requirements

• Bachelor’s degree in a STEM or business major (e.g., Computer Science, Math, Statistics, Engineering, Business Administration)
• 5+ years of experience in data-intensive roles with a focus on translating insights into strategic business outcomes
• Strong analytical ability, proficiency with SQL (minimum of 3 years advanced SQL) and strong understanding of data relationships
• Proven ability to collaborate cross-functionally (e.g., Product, Engineering, Finance teams)
• Excellent verbal and written communication skills 
• Ability to toggle between high-level strategy and granular system details

Preferred qualifications

• Master’s degree in a STEM major
• Domain knowledge in pricing and/or GTM
• Experience in fast-paced environments (e.g., high-growth fintech, tech, or management consulting)
• Familiarity with Python, R, or similar languages for advanced data manipulation

Who we are

About Stripe

Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone’s reach while doing the most important work of your career.

About the team

Stripe Terminal helps our users extend their online presence to the physical world. The Terminal team’s mission is to make it as easy for businesses to accept in-person payments as the Stripe API has done for online payments. Stripe was founded to make it easier for developers to accept payments. We’ve solved a small part of that problem, but our ambition is to go much further. 

What you’ll do

• Android engineers on this team will build and enhance applications, services, and the OS that run on the physical Terminal devices. 
• Building the frameworks for other engineers, both internal and external to Stripe, to develop on our custom platform with ease.

Responsibilities

• Design, build and maintain Android apps and SDKs in Kotlin
• Develop Android payment applications for a variety of devices and form factors
• Work with engineers, product managers, designers, and stakeholders across the company to bring new features and products to Stripe’s mobile users
• Collaborate with Android developers who work on the Stripe mobile apps and Stripe Terminal to set best practices for Android development across the company
• Work with user research and product design to understand users and address their needs

 Who you are

We’re looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement.

Minimum requirements

• 2+ years of experience in Android Development
• Experience working with at least 1 of the following: Kotlin, Java, Swift, Objective-C, Go, Python

Preferred qualifications

• Payments expertise or knowledge
• Backend infrastructure or services experience
• Listens well and internalize the best ideas from all over the organization while also setting a vision that others are excited to get behind
• You prefer simple solutions and designs over complex ones, and have a good intuition for what is lasting and scalable
• Thrive in a collaborative environment involving different stakeholders and subject matter experts
• Can put yourself in the shoes of your users and be a steward of crafting great developer and consumer experiences

Who we are

About Stripe

Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone’s reach while doing the most important work of your career.

About the team

The Revenue and Financial Automation (RFA) team at Stripe is building a modern, revenue-focused, financial management platform for fast growing, digital native companies. 

• Billing: Hundreds of thousands of businesses of all sizes and types use Stripe Billing to collect revenue for recurring and one-time payments across a variety of different pricing models—from selling SaaS subscriptions, to orchestrating multi-stage contracts, delivering Usage-Based Billing, and providing recovery and retention tools to prevent customer churn.

Note: exact team matching for one of the pods will begin during final stages. Please note we may also consider you for different orgs based on your experience, location, etc. More information on our team matching process can be found here. 

What you’ll do

As an engineer on the team, you’ll be responsible for shaping and building a suite of products that let our users model and operate their business more efficiently. You will work on projects that span technologies, systems, and processes where you will design, build, test, and ship great code every day. In this cross functional role, you will collaborate with experts in infrastructure, security, design, and operations to build mission critical internal and external features that power Stripe users around the world. 

Responsibilities

• Design the next generation of Stripe products, to meet the high growth needs of our company and customers for years to come.
• Deliver value through a strong collaborative and users-first approach with stakeholders and customers.
• Mentor engineers to help them grow
• Debug and solve critical production issues across services and multiple levels of the stack

Who you are

We’re looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement.

Minimum requirements

• 2-12+ years of experience in backend software development
• Ability to write high quality code (in programming languages like Go, Java, C/C++, etc.)
• Hands-on experience contributing to or building large scale distributed systems
• Strong collaboration skills, can work across workstreams within your team and contribute to your peers’ success
• Have the ability to thrive on a high level of autonomy, responsibility, and think of yourself as entrepreneurial

Preferred Qualifications

• Familiarity with event-driven architectures
• Experience with subscription management, usage-based billing, or financial reporting systems
• Interest in financial infrastructure and how businesses manage their revenue operations
• Direct leadership and mentorship experience

Who we are

About Stripe 

Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone’s reach while doing the most important work of your career.

About the organization 

Stripe Infrastructure is responsible for the reliability, scale, performance, and cost of Stripe’s systems and the productivity and sentiment of Stripe’s people. 

You may work on a wide variety of critical business areas including: 

• Core Infrastructure - We’re the home for Stripe's critical tier0 infrastructure systems (Compute, Networking, DocumentDB, Distributed Caching and High assurance engineering). We build the foundational platform for Stripe products and services to allow them to operate at scale. We drive reliability, availability, efficiency and scalability of these systems.
• Developer Infrastructure - We’re responsible for the productivity of all developers at Stripe. Ensure Stripe’s engineers have a reliable, fast, and easy-to-use inner dev loop to maximize productivity while building everything from low-latency microservices to large-scale data pipelines and machine learning models
• Data Platform -  We’re responsible for offering data serving infrastructure spanning across data warehouse analytics, streaming analytics and search capabilities. The stack is supported by a collection of internally developed large scale distributed services and several popular open source technologies like Trino/Presto, Apache Pinot, Hive Metastore, ElasticSearch etc. The systems we own support all of the data serving needs of high scale services and thousands of individual Stripes across the company. 
• Admin Platform - We empower Stripes to quickly build secure and delightful internal products in service of their users.
• Support Experience - We build and improve our 24x7 email, phone, and chat support channels, our Premium Support and Enterprise Services products, our Support Site, and more. This includes how users get help within our products, how they get in touch with us when they have questions, and how our teams use internal tools to answer those questions.
• Service Platform - We enable engineering teams at Stripe to easily write and ship useful services that correctly, reliably, and efficiently leverage platform capabilities. 

Team Matching: exact team matching for one of the subteams will begin during final stages. Please note we may also consider you for different orgs based on your experience, location, etc. More information on our team matching process can be found here.

What you’ll do

You will work on projects that span technologies, systems, and processes where you will design, build, test, and ship great code every day.

Responsibilities

• Build a great customer experience for internal and external Stripe teams using our infrastructure
• Participate in roadmap planning and prioritization
• Deliver value through a strong collaborative approach with multiple customers and stakeholders across Stripe
• Debug production issues across services and several levels of the stack

Who you are

We’re looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement.

Minimum Requirements 

• Strong software engineering skills and a passion for one of the areas above.
• Ability to write high quality code (in programming languages like Go, Java, C/C++ etc)
• 2-12+ years of professional hands-on software development experience, able to write well-factored algorithms and have experience with commonly used data structure and algorithms
• Hands-on experience contributing to or building large scale distributed systems
• Strong collaboration skills, can work across workstreams within your team and contribute to your peers’ success
• Customer obsession, ability to articulate and represent customer experience in various forums to drive the right outcome
• Have the ability to thrive on a high level of autonomy, responsibility, and think of yourself as entrepreneurial

Preferred Qualifications

• Experience optimizing the end to end performance of distributed systems
• Focuses on the needs of our users, both internal and external
• Holds yourself and others to a high bar when working with production

Who we are

About Stripe

Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone’s reach while doing the most important work of your career.

What you’ll do

As a Compensation Analyst at Stripe, your primary role is to support Compensation Program Managers and Compensation Partners by providing data-driven insights and executing our most critical compensation processes. You will also work closely with cross-functional stakeholders on teams such as Talent & Development, Global Equity Management, People Analytics, Finance & Strategy and others, to ensure our compensation offerings continue to scale effectively, supporting Stripe's growth and success.

Responsibilities

• Conduct detailed compensation analysis and modeling to support compensation program design, recommendations and decision making
• Play a critical role in our annual pay range benchmarking and review process
• Support Stripe’s relationship with third-party vendors by ensuring data sets are comprehensive and current
• Develop and maintain compensation tools, dashboards, and templates to drive informed decision-making
• Collaborate with People and Finance teams to ensure accurate and timely compensation data and reporting
• Ensure data accuracy and integrity by performing periodic audits in our HRIS (Workday)
• Support the design and development of annual compensation planning programs
• Participate in research and analysis for new compensation policies and programs
• Manage and analyze complex datasets to distill insights and convey findings; build tools as required to improve efficiency

Who you are

We’re looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement.

Minimum requirements

• 3 - 5+ years of relevant work experience in the compensation field (either as a member of an compensation HR team or as an external compensation consultant; or as both)
• Experience developing and managing global compensation programs and processes, preferably in a high-growth, scaling, technology environment
• Strong understanding of compensation best practices, current compensation trends, and market benchmark data
• Proven analytical skills, a keen eye for detail, and truly in-depth knowledge of Excel / Google Sheets including building and maintaining complex models
• Ability to leverage AI in building tools, automating tasks, and enhancing workflow efficiency
• Experience communicating effectively across diverse teams, including translating complex ideas and quantitative insights into digestible information for leaders and employees 
• Deep commitment to excellent user experience, empathy, and discretion
• Familiarity with equity compensation programs and related compliance requirements

Preferred qualifications

• Strong knowledge of Workday and/or Tableau functionality 
• Experience with programming languages (e.g., Python, SQL, Java)
• Experience with Workday and the Workday Advanced Compensation module
• Experience supporting equity compensation programs at a private or publicly traded company
• Highly organized, with the ability to manage multiple high-priorities in a fast-paced environment

Who we are

About Stripe

Stripe is a financial infrastructure platform for businesses. Millions of companies — from the world’s largest enterprises to the most ambitious startups — use Stripe to accept payments, grow revenue, and unlock new business opportunities. Our mission is to increase the GDP of the internet, and we have an enormous amount of work ahead.

That creates a rare opportunity: to help build economic infrastructure for the internet and do some of the most meaningful work of your career.

About the team

Stripe’s Total Rewards team designs the programs that help us attract, motivate, and reward exceptional people around the world. We partner closely with leaders across People, Finance, and the business to build compensation programs that are competitive, thoughtful, equitable, and built to scale.

This team sits at the center of how Stripe grows. The work is highly strategic, deeply analytical, and essential to ensuring our compensation approach supports both our people and our long-term ambitions.

What you’ll do

As a Compensation Program Manager, you’ll help shape and operate Stripe’s global compensation programs at a critical moment in our growth. You’ll work on some of the company’s most important people systems — from annual compensation planning to program design, tooling, process improvement, and cross-functional enablement.

This is a role for someone who enjoys solving complex problems, working with data at depth, and turning compensation philosophy into programs that are clear, scalable, and impactful. You’ll collaborate across People, Finance, and business teams to ensure Stripe’s compensation programs continue to be a meaningful advantage as we grow globally.

Responsibilities

• Support the planning, execution, and administration of Stripe’s annual compensation cycle for employees globally
• Conduct research and analysis to inform new compensation policies, frameworks, and programs
• Analyze complex datasets, surface actionable insights, and build tools or models that improve quality, scale, and efficiency
• Partner with People Operations to configure and enhance compensation-related business processes, rule plans, compensation packages, and equity programs
• Collaborate with People Programs, Talent Acquisition, People Operations, and Learning & Development to align compensation programs with business goals and talent strategy
• Develop clear communications and enablement materials to help managers and employees understand Stripe’s compensation programs and philosophy
• Continually assess compensation programs to ensure they are competitive, equitable, compliant, scalable, and aligned with the outcomes Stripe is driving as a business

Who you are

We’re looking for someone who meets the minimum qualifications for the role. If that’s you, we encourage you to apply. Preferred qualifications are a plus, not a requirement.

Minimum requirements

• 6+ years of relevant compensation experience, including designing or managing global compensation programs and processes, ideally in a high-growth technology environment
• Strong knowledge of compensation best practices, market trends, and benchmark data; international compensation experience preferred
• Excellent analytical skills, strong attention to detail, and deep expertise in Excel and/or Google Sheets, including building and maintaining complex models
• Ability to communicate clearly and effectively across a range of audiences, including translating complex quantitative insights into practical guidance for leaders and employees
• Strong project management and organizational skills, with the ability to manage multiple high-priority initiatives in a fast-moving environment
• Strong knowledge of Workday

Preferred qualifications

• Experience using AI to build tools, automate manual work, and improve workflow efficiency
• Exposure to equity administration processes in partnership with Equity Management and/or People Operations teams

Who we are

About Stripe

Stripe is a financial infrastructure platform for businesses. Millions of companies - from the world’s largest enterprises to the most ambitious startups - use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career.

About the team

The Credit team protects Stripe by managing the end-to-end risk of our largest and most complex users. We leverage deep underwriting expertise and data-driven stress heuristics to make informed decisions at every stage of the user lifecycle—from onboarding to loss recovery. Our goal is to enable Stripe’s growth by making confident, calibrated decisions on our highest-exposure users.

What you’ll do

Stripe handles billions of dollars every year for businesses around the world, and the Risk team plays a critical role in the company’s financial and partnership success. As a Credit Analyst Underwriter on the North America Strategy Risk team, you will underwrite and manage a portfolio of our largest and fastest growing businesses in order to facilitate Stripe’s growth objectives while minimizing Stripe’s credit risk. This is a high impact role that involves strong cross-functional partnership with Sales, Legal, Treasury, and Finance.

Responsibilities

• Work directly with our top merchants, from successful venture-backed startups to well established institutions, to evaluate their business models and financial statements
• Provide tailored credit risk recommendations that mitigate Stripe’s exposure, while facilitating partner company growth
• Help manage the portfolio by developing a deep understanding of risk across industries, geographies, and operating models
• Deliver insights to support senior management decisions, ranging from onboarding strategies to merchant pricing analysis 
• Support the refinement of tools and processes to help the team deliver on key performance indicators, such as credit loss targets or portfolio coverage metrics
• Work with internal and external partners to support merchants around the world

Who you are

We're looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement.

Minimum requirements

• 3+ years of relevant experience with knowledge of commercial credit underwriting, financial risk modeling, and cash flow forecasting
• Bachelor’s degree in Finance, Economics, Statistics, or other related fields 
• Strong knowledge of accounting principles and comfort evaluating financial statements and business models across a range of industries
• Ability to transform business and financial data into cohesive narratives that outline potential credit risks and present dynamic mitigation strategies
• Strong written, verbal, and analytical skills
• Attention to detail while managing priorities in a fast-paced environment
• Ability to comfortably interact with the CFOs and CEOs of our top merchants
• Deep empathy for entrepreneurs running a business, and are motivated to solve problems to empower them

Preferred qualifications

• Strong technical expertise, including demonstrated experience with SQL
• Strong data visualization skills and a passion for data and analysis
• Experience working in tech, or other fast-paced, high-growth environments

Who we are

About Stripe

Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone’s reach while doing the most important work of your career.

About the team

Risk Foundations is a small, high-leverage team with a mandate to maximize Stripe’s enterprise value by managing risk across the user lifecycle. Whether we’re evaluating net-new opportunity areas, investigating existential threats, or finding ways to unlock value in the existing business, we approach problems with rigor, nuance, and intellectual humility. If you are excited to shape the infrastructure that powers safe, sustainable growth for millions of businesses, we encourage you to apply!

What you’ll do

Stripe handles billions of dollars every year for businesses around the world, and the Risk team plays a critical role in the company’s financial and partnership success. As a Strategist on the Risk Foundations team, you will help manage a rapidly growing merchant portfolio by guiding Stripe’s credit strategy and devising growth-friendly solutions that reduce overall credit risk. This is a high impact role that involves cross-functional partnership with Data Science, Engineering, Product, and Operations.

Responsibilities

• Develop scalable methods to identify, measure, and control end-to-end risks (including Credit and Fraud) across the user lifecycle: this will involve identifying and shaping crucial risk management systems including in-product and back-end controls, use of external risk assessment tools, and implementation of rule-based and model-based detection systems
• Proactively identify risk management opportunities, outline the strategy and translate complex requirements into technical specifications, which may include shipping code to enable rapid iteration of risk strategy
• Work closely with Product, Engineering, and Data Science teams to shape new product offerings and develop data-driven, globally scalable systems and processes that combine strong risk management fundamentals with seamless user experiences.
• Become an expert on the global ecosystem of Stripe’s products, integrations, tools, and partner requirements, and how those elements interact with payment risks
• Develop strong internal relationships across partner teams (Data Science, Product, Engineering, Treasury, Sales, Operations, and Finance)
• Challenge the payments industry status quo to help enable innovative businesses to flourish online
  

Who you are

We're looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement.

Minimum requirements

• 5+ years of relevant experience with financial risk modeling
• A builder’s mindset with a willingness to question assumptions and conventional wisdom
• Analytical: You are well versed in data analysis, modeling, and can frame business decisions and tradeoffs effectively through quantitative analysis and visualization
• Collaborative: Ability to work effectively across teams, building strong working relationships in order to successfully execute on shared deliverables
• Decisive, yet open to learning: you will make many critical decisions every day impacting large numbers of merchants. You are willing to make these difficult decisions and quickly learn and iterate from these experiences.  
• Understanding and empathetic to the challenges of setting up a new business: You will thoughtfully balance scaled enforcement decisions with user experience.
• An enthusiastic “roll up your sleeves” mentality
• Experience with SQL required
• Bachelor’s degree in Economics, Statistics, Computer Science, Engineering or other quantitative or related field
  

Preferred qualifications

• Experience with Python
• Demonstrated experience working in fast paced highly ambiguous environments
• Familiarity with LLM agents and how they can augment risk management practices

Who we are

About Stripe

Stripe is a financial infrastructure platform for businesses. Millions of companies - from the world’s largest enterprises to the most ambitious startups - use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone’s reach while doing the most important work of your career.

About the team

The Agent Experience team is at the forefront of a monumental shift in how the world interacts with financial infrastructure. Our mission is to make Stripe as seamless and powerful for AI agent users as it is for human users. We’re building the infrastructure you need to turn AI agents into active economic participants, making it simple for your autonomous systems to transact, scale, and thrive.

This is a high-growth, rapidly evolving space. We operate with the speed and creative autonomy of a startup, backed by the scale and rigor of Stripe. You will lead a talented group of engineers navigating the rapidly evolving Agentic AI landscape, building the tools and systems that will define how AI interacts with the global economy.

What you’ll do

As the Engineering Manager for Agent Experience, you will be responsible for scaling a mission-critical team from its early stages. You will balance deep technical strategy in the AI space with a relentless bias-for-action, ensuring we ship high-leverage tools for developers and their agents.

Responsibilities

• Lead and Scale: Build and manage a high-performing team of 10+ engineers, ranging from early-career to Staff level. You will own the hiring roadmap and the professional development of your team.
• Define Agentic Strategy: Partner with product and executive leadership to shape the long-term vision of how AI agents consume Stripe’s APIs and services.
• Execute with Urgency: Foster a "bias-for-action" culture that allows the team to ship rapidly in an evolving market without sacrificing the reliability expected of financial infrastructure.
• Drive Technical Excellence: Oversee the design and delivery of complex back-end systems and developer tools, ensuring they are extensible, secure, and intuitive for both humans and agents.
• Collaborate Cross-Functionally: Act as a primary bridge between your team and Stripe’s senior leadership, influencing company-wide strategy for AI integration and agentic workflows.
• Navigate High-Stakes Environments: Ensure all innovations meet Stripe's high bar for security and compliance, particularly as we operate within regulated financial ecosystems.

Who you are

We’re looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement.

Minimum requirements

• 5+ years of engineering management experience, with a proven track record of managing and growing teams of 10+ engineers.
• Deep domain expertise in the Agentic AI space or a strong background in building sophisticated developer tools and back-end systems.
• Exceptional communication skills, with the ability to distill complex technical concepts into clear strategic frameworks for peers and executives.
• Experience in rapid-growth environments, specifically a history of successful, high-volume hiring and team scaling.
• Technical proficiency to engage deeply with Staff-level engineers on system architecture, API design, and AI model integration.

Preferred qualifications

• A "dual-track" career history with experience in both early-stage startups and high-growth, at-scale technology companies.
• Experience navigating high-stakes, regulated industries such as Fintech or Healthcare.
• A strong point of view on the future of AI-driven economies and the "agentic" evolution of software.

Who we are

About Stripe

Stripe is a financial infrastructure platform for businesses. Millions of companies - from the world’s largest enterprises to the most ambitious startups - use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career.

About the Organization 

The Revenue and Financial Automation (RFA) team at Stripe is building a modern, revenue-focused, financial management platform for fast growing, digital native companies. 

• Billing: Hundreds of thousands of businesses of all sizes and types use Stripe Billing to collect revenue for recurring and one-time payments across a variety of different pricing models—from selling SaaS subscriptions, to orchestrating multi-stage contracts, delivering Usage-Based Billing, and providing recovery and retention tools to prevent customer churn.

Team Matching: exact team matching for one of the subteams will begin during final stages. Please note we may also consider you for different orgs based on your experience, location, etc. More information on our team matching process can be found here. 

What you’ll do

We’re looking for Full Stack engineers who are interested in building software services and platforms that impact thousands of employees and millions of Stripe users, regardless of whether they’re an end user, developer, or partner.

Responsibilities

• Scope, architect, and lead technical projects to improve on existing features and solve new problems.
• Debug production issues across services and multiple levels of the stack
• Design, build, and maintain user-facing experiences, services, APIs, and systems.
• Make effective tradeoffs that consider business priorities, user experience, and a sustainable technical foundation.
• Develop and execute against both short- and long-term roadmaps.
• Teach and mentor engineers to grow into the next generation of leaders at Stripe.
• Partner with engineers and product managers on infrastructure and other product teams to ensure your features are part of an integrated Stripe suite.
• Establish and uphold best practices in engineering, security, and technical design

Who you are

We're looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement.

Minimum requirements

• 2-5 years of industry software engineering experience (does not include internships nor includes co-ops)
• Strong coding skills in any programming language (we understand new languages can be learned on the job so our interview process is language agnostic)
• Strong collaboration skills, can work across workstreams within your team and contribute to your peers’ success
• Have the ability to thrive on a high level of autonomy, responsibility, and think of yourself as entrepreneurial
• Interest in working as a generalist across varying technologies and stacks to solve problems and delight both internal and external users

Who we are

About Stripe

Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone’s reach while doing the most important work of your career.

About the team

The Partner Products Team builds and manages integrations with leading Ecommerce, CRM and ERP systems in order to help users go live faster and realize greater value from Stripe. We also manage Stripe's Partner Portal and Partner Directory to manage partners at scale and connect users with partners.

Team Matching: exact team matching for one of the subteams will begin during final stages. Please note we may also consider you for different orgs based on your experience, location, etc. More information on our team matching process can be found here. 

What you’ll do

As a Full-Stack Engineer on the Partner Products team, you will be a key contributor in building and scaling the tools and solutions that help Stripe scale with partners, including the next generation of Stripe's connectivity with global third-party systems and our partner program tooling. You will develop the services that power integrations for various partners, ensuring seamless and rapid integration of Stripe's products.

• Developing and maintaining the services that underpin repeatable third party integrations.
• Identifying and developing against common design patterns to enable faster time-to-market.
• Acting as a self-starter and driving technical ownership for projects.
• Collaborating with other engineering teams, particularly those focused on underlying infrastructure, to ensure cohesion and scale.

Who you are

We’re looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement.

Minimum requirements

• 4-12+ years of industry software engineering experience (does not include internships or co-ops)
• Actively leveraging AI tools to maximize productivity
• Strong full-stack capabilities; comfortable writing code on core Stripe systems while also understanding external partner systems.
• Proficient in a modern web stack and have shipped production level code.
• Foundational understanding and ability to read the code/interfaces of partner systems (e.g., Salesforce, Oracle, Netsuite) to facilitate complex integrations.
• Adaptable, intuitive, and capable of quickly solving complex, multi-system problems.
• Self-motivating and thrive in an environment where you are expected to take full ownership of your projects and deliverables.

Preferred qualifications

• Prior experience building connectors, or deep integrations with major Ecommerce, CRM, or ERP platforms.
• Experience with payments or subscriptions systems.
• A background that demonstrates an ability to rapidly learn new systems and navigate unfamiliar technical domains effectively.

If you are passionate about building cutting-edge solutions that empower businesses worldwide, we would love to hear from you! Please submit your application detailing your experience and why you believe you would be a great fit for the team.

Who we are

About the Organization 

Link is a digital wallet designed for effortless and secure online payments and digital transactions. With Link, consumers enjoy convenience and peace of mind: it works on any device or browser, is backed by the highest security mechanisms, offers purchase protections on eligible items, and ensures seamless and quick payments. Across the Link Engineering org, we focus on building delightful payment experiences and to allow our global consumer base to pay with their preferred payment methods. Our team’s work spans the entire stack from front-end experiences, to infrastructure that supports low-latency transactions, to intelligent systems that help protect consumers and merchants from bad actors.

Team Matching: exact team matching for one of the subteams will begin during final stages. Please note we may also consider you for different orgs based on your experience, location, etc. More information on our team matching process can be found here.

What you’ll do

We’re looking for engineers who want to make an impact on payments at a global scale. You’ll play a key role in expanding our product suite and the infrastructure that supports it. Our team collaborates with many cross-functional teams and many other teams across Stripe to deliver innovative solutions that address evolving user needs.

Responsibilities

• Build and design the next generation of Stripe products, to meet the high growth needs of our company and customers for years to come.
• Debug and solve critical production issues across services and multiple levels of the stack
• Mentor engineers to help them grow
• Collaborate with stakeholders across the company to build new features at large-scale, while improving internal engineering standards, tooling, and processes
• Collaborate effectively in a distributed and hybrid team, maintaining open communication and strong connections with colleagues

Who you are

We're looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement.

Minimum requirements

• 2-10+ years of industry software engineering experience (does not include internships nor includes co-ops)
• Strong coding skills in any programming language 
• Strong collaboration skills, can work across workstreams within your team and contribute to your peers’ success
• Have the ability to thrive on a high level of autonomy, responsibility, and think of yourself as entrepreneurial
• Interest in working as a generalist across varying technologies and stacks to solve problems and delight both internal and external users

Preferred Qualifications

• Experience with large-scale financial tracking systems
• Good understanding and practical knowledge in cloud based services (e.g. gRPC, GraphQL, Docker/Kubernetes, cloud services such as AWS, etc.) 

Who we are

About Stripe

Stripe is a financial infrastructure platform for businesses. Millions of companies - from the world’s largest enterprises to the most ambitious startups - use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career.

About the team

The Canada Sales team is focused on driving revenue across the full spectrum of Stripe's customer base in Canada — from high-growth startups to some of the largest enterprises in the country. Stripe helps these businesses build new business models and drive innovation and modernization across industries. As the Head of Sales - Canada, you will be a critical part of the Americas go-to-market leadership team, owning the end-to-end sales strategy and execution for the Canadian market and driving accelerated adoption and revenue growth across Stripe's customer base in the region.

What you’ll do

• Serve as the senior Stripe leader and executive sponsor for key customer and partner relationships across Canada, engaging C-suite stakeholders at Stripe's most strategic accounts.
• Own and drive sales growth across Canada through strong leadership, organizational planning, and outstanding execution of all sales programs.
• Oversee the expansion and satisfaction of Stripe's existing Canadian customers while aggressively pursuing new logo growth.
• Develop and refine Stripe's Canada-specific go-to-market strategy, guiding investment and resource decisions in partnership with Product, Engineering, Marketing, and other supporting teams.
• Make hiring decisions, shaping the ideal candidate profile and onboarding strategy to build a world-class Canadian sales organization.
• Create structure and focus for GTM ideas and product sales campaigns relevant to the Canadian market. Drive execution, measurement, and timely analysis with clear recommendations for action.
• Define key sales support mechanisms, processes, and programs to meet the rapid growth of the Canadian business and achieve revenue attainment and market development objectives.
• Build and develop a high-performing organization and help write the playbook for enterprise and commercial sales in Canada.

Responsibilities

• Lead a senior, experienced team of Account Executives and indirectly lead the supporting roles and resources surrounding the accounts those AEs support across Canada.
• Develop the long-term vision and strategy for the Canadian market, scaling day-to-day operations to support growth.
• Champion and influence Stripe's sales methodology and process, driving best practices on selling, forecasting, and pipeline management across the team.
• Develop best practices that enable the Canadian organization to rapidly scale, deliver on revenue targets, and support KPIs for growth.
• Engage personally on large strategic opportunities, leading executive relationships and helping the team win and expand key customers.
• Effectively work cross-functionally across the organization to represent Canadian customer needs and help shape Stripe's product roadmap accordingly.
• Act as Stripe's market presence in Canada, engaging with the local business community, partners, and industry stakeholders to build brand awareness and strategic relationships.

Who you are

We're looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement.

Minimum requirements

• 5+ years of people management experience, ideally leading sales teams in Canada or broader North American markets
• Experience leading Sales organizations in a high-growth technology environment
• Experience building and scaling high-caliber teams, including launching or growing market presence in new regions
• Ability to hire, train, and coach a high-performance sales team
• Demonstrated quantitative and analytical skills with a strong command of pipeline and forecast management
• Deep understanding of the Canadian business landscape, including key industries, regulatory environment, and enterprise customer dynamics

Preferred qualifications

• Prior experience at a growth-stage internet or software company
• Prior experience in enterprise sales, partnerships, and/or business development in Canada
• Prior experience in the payments industry, card issuing, or financial services
• Established executive-level network within the Canadian business community
• Bilingual (English/French) is an asset, particularly for engaging customers in Quebec

Who we are

About Stripe

Stripe is a financial infrastructure platform for businesses. Millions of companies - from the world’s largest enterprises to the most ambitious startups - use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career.

About the team

The Corporate Technology (CorpTech) Services team is a strategic support partner to all Stripes, in office and remote.  We ensure the successful operation of new hires, account off-boards and critical business systems with a global team. 

We’re looking for a Tier 1 Support Engineer to join the AMER CorpTech Services team to provide in-person, thoughtful and individualized support for all Stripes. Stripe is looking for individuals who can work in a fast paced environment and work autonomously to deliver team oriented results.

What you’ll do

You’ll be responsible for providing technical assistance and support related to computer systems, hardware, and software. Respond to queries, run diagnostic programs, isolate problems, and determine and implement solutions.  In-person support is required as well as setting up desks and managing/auditing peripherals.  

Responsibilities

• Provide technical assistance and support for incoming queries and issues related to computer systems, software, and hardware.
• Respond to queries either in person, email, Slack or ticketing system.
• Provide in-person IT HelpDesk assistance to Stripe employees, contingent workers, and vendors.
• Walk customers through problem-solving processes and follow up to ensure issues have been resolved.
• Run diagnostic programs to resolve problems as well as troubleshoot IT scripts, systems, or automation
• Support and maintain critical SaaS tools (Google Workspace, Slack, Zoom, JIRA, Confluence, etc.)
• Troubleshoot Stripe-provided hardware (macOS, Chrome OS, iOS, peripherals)
• Facilitate the provisioning of Stripe laptops for new hire on-boarding and fleet upgrades
• Assist with new hire onboarding and training curriculum
• Update, and maintain detailed external and internal IT documentation
• Onboard and support third-party vendors and/or contractors
• Contribute to shared global IT off-boarding tasks and responsibilities
• Maintain and provide technical assistance with all office technology (printers, Zoom Rooms, room schedulers, and more).
• Own IT asset management and ensure accurate and actionable records are kept of required equipment.
• Promote best practices as established by IT and escalate inquiries as necessary to the IT Systems and Infrastructure team.
• Create and update technology documentation for internal IT teams and for Scale employees.

Who you are

You have the ability to take initiative on tickets and contribute to project design and implementation. You are skilled at writing, updating and maintaining technical documentation and sending directed communications. You are comfortable working as an individual contributor on a global team that is driving towards a common goal. You will best succeed in this role by leading on things you are passionate about while supporting others in their passion. 

You love problem solving and collaborating with others to provide world class support. Being the best fit for this position means you are both humble and confident. You strive towards excellence but understand your limitations and don’t hesitate to ask for help when needed. 

We’re looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement.

Minimum requirements

• Possess 2+ years of experience in IT HelpDesk experience 
• Possess strong working knowledge of Apple systems and software 
• Possess strong working knowledge of Google Workspace, Slack, Zoom, JIRA, Confluence, or similar cloud providers
• Possess strong working knowledge of Atlassian systems (JIRA and Confluence)
• Possess understanding of script execution and troubleshooting (ex: Ruby, Bash, Python)
• Possess working knowledge of imaging/endpoint management tools (DEP, Munki, Chef, JAMF)
• Able to independently manage and prioritize workload and projects
• Possess outstanding interpersonal and communication skills
• Is empathetic, humble, and possess a strong focus on customer service

Who we are

About Stripe

Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone’s reach while doing the most important work of your career.

About the team

The Supportability Evaluation team acts as stewards of the financial ecosystem. Our mission is to protect Stripe’s reputation with our global financial partners by architecting highly precise, automated supportability controls. We develop the AI/ML models and systems that detect and action supportability violations in real-time. We're responsible for building high-fidelity detection engines that ensure our merchants remain compliant across the globe, balancing the scale of millions of users with the surgical precision required by the world’s largest financial institutions.

What you’ll do

As a Machine Learning Engineer in Supportability, you will be responsible for designing, building, training, evaluating, deploying, and owning AI/ML models in production. You will work closely with software engineers, machine learning engineers, product managers, and data scientists to operate Stripe’s ML powered systems, features, and products. You will also have the opportunity to contribute to and influence AI/ML architecture at Stripe and be a part of a larger community.

Responsibilities

• Design state-of-the-art AI/ML models and large scale systems for detection and decisioning for Stripe products based onAI/ML principles, domain knowledge, and engineering constraints
• Drive the expansion of Stripe's largest LLM-based system, scaling its usage and integrating new capabilities through agentic approaches or supervised learning.
• Rapidly prototype new AI/ML-based approaches to achieve key business goals.  
• Develop processes to train and evaluate models in offline and online environments
• Integrate models into production systems and ensure their scalability and reliability
• Collaborate with product and strategy partners to propose, prioritize, and implement new product features
• Engage with the latest developments in AI/ML and take calculated risks in transforming innovative ideas into productionized solutions
• Explore cutting-edge AI/ML techniques and evaluate their potential to solve business problems

Who you are

We are looking for ML Engineers who are passionate about building AI/ML and AI systems that touch the lives of millions. You have experience building and evaluating advanced AI/ML models, and deploying them to production. You are comfortable with ambiguity, love to take initiative, have a bias towards action, and thrive in a collaborative environment.

Minimum requirements

• 2+ years of industry experience building and shipping AI/ML systems in production
• Proficient with AI/ML libraries and frameworks such as PyTorch, TensorFlow, XGBoost, as well as Spark 
• Knowledge of various AI/ML algorithms and model architectures
• Hands-on experience in designing, training, and evaluating machine learning models
• Hands-on experience in productionizing and deploying models at scale
• Experience rigorously evaluating model performance, including cleaning data, and working with data-generating processes to improve signal and reduce noise in high-noise datasets.
• Proficiency in creatively applying modern machine learning techniques and Generative AI models to solve complex business problems.

Preferred qualifications

• MS/PhD degree in AI/ML or related field (e.g. math, physics, statistics)
• Experience with DNNs including the latest architectures such as transformers and LLMs
• Experience working in Java or Ruby codebases
• Proven track record of building and deploying AI/ML systems that have effectively solved ambiguous business problems
• Experience with online experimentation such as A/B testing or multi-armed bandits.
• Experience with model calibration

Who we are

About Stripe

Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone’s reach while doing the most important work of your career.

About the team

The Support Experience engineering organization builds and improves Stripe’s user support from end to end: how users get help within our products, how they get in touch with us when they have questions, and how our teams use internal tools to answer those questions. We’re accountable for the quality and reliability of this support stack and we use data and firsthand user research to continuously improve it. 

Providing great support to users of all sizes is culturally important to everyone at Stripe. We are a group of friendly, user-oriented engineers that partner closely with Stripe’s world-class design, product, and operational teams. This includes the external-facing support interfaces (support.stripe.com), content, entry points, internal tooling, case routing, and helping product teams across the company reduce support volume by improving our products. We are also using the latest generative AI technologies to re-imagine support experiences, and are developing AI assistants for Stripe’s users and internally to help our operations teams be more productive.

What you’ll do

As a Machine Learning Engineer on the Support Experience team, you'll play a crucial role in enhancing our self-serve support experiences. You will be responsible for designing, building, training, evaluating, deploying, and owning ML models in production. For example, we apply LLMs to answer user questions with conversational agents and personalize product documentation, and are building automated systems to solve complex user problems. You will work closely with software engineers, machine learning engineers, product managers, and data scientists to operate Stripe’s ML powered systems, features, and products. You will also have the opportunity to contribute to and influence ML architecture at Stripe and be a part of a larger ML community. 

Responsibilities

• Design  and implement state-of-the-art ML models and large scale ML systems for enhancing self-serve support capabilities, balancing ML principles, domain knowledge, and engineering constraints
• Develop and optimize contextual conversation models and ML-powered resolution flows for common support scenarios, using tools such as PyTorch, TensorFlow, and XGBoost
• Create and refine pipelines for training and evaluating models in both offline and online environments, with a focus on improving support quality and user satisfaction
• Implement ML features that streamline information collection and processing for support agents, enhancing overall support efficiency
• Collaborate with product, strategy, and content teams to propose, prioritize, and implement new AI-driven support features and improve answer capabilities
• Stay current with the latest developments in ML/AI, particularly in natural language processing and conversational AI, and apply innovative ideas to improve support experiences

Who you are

We are looking for ML Engineers who are passionate about building ML systems that touch the lives of millions. You have experience developing efficient feature pipelines, building advanced ML models, and deploying them to production. You are comfortable with ambiguity, love to take initiative, have a bias towards action, and thrive in a collaborative environment.

Minimum requirements

• Bachelor's Degree in ML/AI or related field (e.g. math, physics, statistics)
• 3+ years in AI/ML and backend engineering, including building and operating production ML systems at global scale with stringent SLOs—balancing reliability, latency, and cost—with privacy, security, and compliance by design.
• Deep and up-to-date applied LLM experience: RAG/embeddings, tool use/function calling, agentic planning/orchestration architectures, post-training methods, code generation, benchmarks and evaluations, etc. Familiarity with classical ML methods and common frameworks e.g. Pytorch, TensorFlow.
• Proficient in Python; strong distributed systems and data science fundamentals.
• Experience working closely with product management, design, other engineers, and other cross-functional partners.
• Strong technical leadership and communication: mentoring and elevating engineers, elevating AI/ML awareness and posture within organizations, setting architectural direction, and driving alignment in ambiguity.

Preferred qualifications

• MS/PhD degree in ML/AI or related field (e.g. math, physics, statistics)
• Experience working in Java or Ruby codebases
• Experience designing, deploying, and owning Agentic LLM solutions (e.g., multi-step orchestrators, tool use/function calling) specifically for complex customer support or internal workflow automation.
• Comfortable working with distributed teams across multiple locations and time zones