About the Team:

The Internal Supply Chain team owns the raw materials supply and its distribution to the chefs/fulfillment. It’s a high-impact role with the ability to communicate constantly between all different areas of CookUnity. Our customers use our digital experience weekly to find their favorite meals from our 300+ menu items, and the Supply Chain team is responsible for making that easy and smooth for the operation.

The role:

We are seeking a full-time Supply Chain Analyst with an entrepreneurial mindset who is willing to take ownership of different analyses and projects and is looking to accelerate their development by working in a growing startup!

You are capable of managing and analyzing the supply chain to reach company goals. You’re organized, super self-driven, can deliver, and have a “get stuff done” attitude. Owns 100% of the analysis, flags insightful info, creates action plans, develops new dashboards, etc.

You enjoy being part of a team and understand that the impact of your work will help to make the organization better.

Responsibilities:

• Own key metrics (e.g., food costs), identify cost gaps, and perform deep dives to maintain accuracy ensuring accurate and timely reporting.
• Analyze inventory discrepancies and their cost impact, creating corrective action plans.
• Manage stock levels to prevent shortages and excess, balancing availability with waste reduction. Follow up on the extra spent due to the purchasing delta, define an action plan to avoid it, but at the same time keep healthy stocks of short-life products to avoid increasing the waste and spoilage.
• Oversee and optimize the ordering and distribution processes in collaboration with other teams.
• Monitor and communicate any price changes to relevant departments.
• Coordinate and support the deployment of new tools such as ERP/MRP & WMS.
• Develop and enhance SOPs to ensure process adherence and improve department efficiency.

Qualifications:

• 2+ years of previous experience in a Supply Chain;
• Bachelor’s degree in Business, Supply Chain, Engineering, or other related;
• Analytical skills and an excellent use of Google Sheets/Excel are required;
• Strong problem solving & multi-tasking skills with great attention to detail and aptitude for numbers;
• ERP/MRP knowledge; SQL basic knowledge; Ability to leverage generative AI to increase output quality and speed.
• Experience in the food industry is a plus!
• Since our HQ is located in NYC, an excellent level of English is required

Learn More About CookUnity

We believe great leadership starts with alignment on vision, values, and ways of working. To give you deeper insight into who we are and what we’re looking for, we invite you to explore: CookUnity's Leadership Principles – The values and behaviors that guide how we operate, collaborate, and scale.

We hope this provides valuable insight into our culture and product vision. If this excites you, we’d love to connect!

Benefits

💸 Get paid in USD

🗺 Work remotely: design the life that you want

⛱ Enjoy 15 days of vacation each year from the start date

🎄 16 fully paid Argentinean holidays

🩺 Healthcare Benefit: Monthly stipend to use in your preferred healthcare provider

🗓️ 5- year Sabbatical: After 5 years with CookUnity, you get a 4-week paid sabbatical

🐣 Paid Family leave

🕯 Compassionate Leave: 3-5 days each time the need arises

🧘🏽‍♀️ Customize the benefits that suit your needs! Access a range of perks tailored to you, including learning opportunities, wellness memberships, delivery apps, and more through our comprehensive benefit platform

🧑‍🏫 Personalized English coach

Want to help us help others? We’re hiring! 

GoFundMe is the world’s most powerful community for good, dedicated to helping people help each other. By uniting individuals and nonprofits in one place, GoFundMe makes it easy and safe for people to ask for help and support causes—for themselves and each other. Together, our community has raised more than $40 billion since 2010.

Join us! The GoFundMe Pro team is searching for a Staff Software Engineer to drive the technical vision and execution of our Integrations platform. You’ll serve as a senior IC on a high-impact team responsible for core integration surfaces including Public APIs, Webhooks, Salesforce integrations (NPC, NPSP), and Integration Platform as a Service (iPaaS) tools like Workato and Zapier. You’ll lead architecture efforts, mentor engineers, and work closely with cross-functional partners to build robust, scalable integration solutions that connect GoFundMe to the broader ecosystem. This role is ideal for a seasoned technical leader who thrives on solving complex problems, setting architectural direction, and leading by example through hands-on contributions.

Candidates considered for this role will be located in the Buenos Aires, Argentina.

The Job

• Define and drive the technical roadmap for our Integrations platform, ensuring it scales with product growth and business complexity.
• Lead the design and implementation of core integration components: Public/Private APIs, webhooks, internal/external system connectivity, and automation workflows.
• Serve as a hands-on expert and role model in software design, system architecture, and best practices.
• Guide the team’s use of AWS services (e.g., Glue, Lambda, API Gateway, Step Functions) to power scalable and maintainable integration workflows.
• Evaluate and integrate with third-party platforms like Salesforce (NPC/NPSP, Experience Cloud), Workato, and Zapier.
• Champion the use of AI-assisted development tools (e.g., GitHub Copilot, Cursor) to boost engineering quality and efficiency.
• Mentor and support engineers across the team through design reviews, pair programming, incident reviews, and informal technical coaching.

You 

• Strong and varied startup experience.
• Have 10+ years of software engineering experience with a deep focus on backend and systems integration (APIs, GraphQL, Webhooks, TypeScript, AWS, MySQL).
• Have proven expertise in designing and building robust APIs and scalable integration architectures like Microservices and event driven architectures.
• Familiarity with managing infrastructure using Terraform.
• Have strong experience in analyzing, diagnosing, and preventing performance and scale problems, with expertise in application performance monitoring and log analytics tools like NewRelic and BugSnag.
• Are proficient in at least two of the following: Node.js, Python, Java
• Have strong AWS experience, particularly with services relevant to data and integration (e.g., AWS Glue, Step Functions, Lambda, SQS/SNS).
• Bring a product mindset and a pragmatic approach to technical decision-making to the team.
• A strong mentoring orientation and a desire to elevate those around you.

Preferred

• Experience building or maintaining Salesforce integrations and familiarity with nonprofit-specific packages (NPC, NPSP, Experience Cloud)
• Experience working with a CRM product and have a good understanding on how different CRMs work.
• Have demonstrated use of AI development tools to accelerate delivery and maintain high standards.
• Working experience with PHP Laravel.

Why you’ll love it here

• Make an Impact: Be part of a mission-driven organization making a positive difference in millions of lives every year.
• Innovative Environment: Work with a diverse, passionate, and talented team in a fast-paced, forward-thinking atmosphere.
• Collaborative Team: Join a fun and collaborative team that works hard and celebrates success together.
• Competitive Benefits: Enjoy competitive pay and comprehensive healthcare benefits.
• Holistic Support: Enjoy financial assistance for things like hybrid work, family planning, along with generous parental leave, flexible time-off policies, and mental health and wellness resources to support your overall well-being.
• Growth Opportunities: Participate in learning, development, and recognition programs to help you thrive and grow.
• Commitment to DEI: Contribute to diversity, equity, and inclusion through ongoing initiatives and employee resource groups.
• Community Engagement: Make a difference through our volunteering program.

We live by our core values: impatient to be great, find a way, earn trust every day, fueled by purpose. Be a part of something bigger with us!

GoFundMe is proud to be an equal opportunity employer that actively pursues candidates of diverse backgrounds and experiences.  We do not discriminate on the basis of race, color, religion, ethnicity, nationality or national origin, sex, sexual orientation, gender, gender identity or expression, pregnancy status, marital status, age, medical condition, mental or physical disability, or military or veteran status.

If you require a reasonable accommodation to complete a job application or a job interview or to otherwise participate in the hiring process, please contact us at accommodationrequests@gofundme.com. 

Global Data Privacy Notice for Job Candidates and Applicants:

Depending on your location, the General Data Protection Regulation (GDPR) or certain US privacy laws may regulate the way we manage the data of job applicants. Our full notice outlining how data will be processed as part of the application procedure for applicable locations is available here. By submitting your application, you are agreeing to our use and processing of your data as required. 

Learn more about GoFundMe:

We’re proud to partner with GoFundMe.org, an independent public charity, to extend the reach and impact of our generous community, while helping drive critical social change. You can learn more about GoFundMe.org’s activities and impact in their FY ‘25 annual report.

Our annual “Year in Help” report reflects our community’s impact in advancing our mission of helping people help each other.

For recent company news and announcements, visit our Newsroom.

Acerca del Grupo QuintoAndar
Somos el Grupo QuintoAndar, el mayor ecosistema inmobiliario de América Latina. Guiados por un propósito compartido de ayudar a las personas a amar el lugar donde viven, contamos con un portafolio diversificado de marcas y soluciones en diferentes países de América Latina y también con un Hub de Tecnología en Portugal. Desarrollamos tecnologías e innovación para transformar e impulsar la experiencia de vivienda en su totalidad.

Juntas, nuestras marcas líderes ofrecen soluciones que cubren todas las etapas del proceso de viviendar: Inmuebles24 (México), Zonaprop (Argentina), Adondevivir y Urbania (Perú), Plusvalía (Ecuador), ImovelWeb y QuintoAndar (Brasil).

Con el apoyo de un equipo de inversionistas y consultores de clase mundial, como Kaszek, Qualcomm, General Atlantic y SoftBank, QuintoAndar Group está actualmente valorado en más de 5.100 millones de dólares y sigue creciendo año tras año.

Aquí trabajarás con los mejores profesionales del mercado, en un entorno que respira innovación, colaboración y alto rendimiento. Para conocer más sobre nuestra historia, visita https://grupoquintoandar.com/es/.

Ubicación y Modelo de Trabajo Híbrido 
Nuestro equipo de Software Engineer trabaja bajo el modelo “híbrido”, siendo necesario estar presencialmente en la oficina, ubicada en Buenos Aires, 1 vez por semana al menos.

Etapas  del Proceso Selectivo:

Las etapas de nuestros procesos de selección tienen como objetivo evaluar tus experiencias y brindarte la oportunidad de conocer a nuestros equipos y oportunidades de carrera, y están estructuradas en los siguientes pasos:

• People Interview
• Tech Screening 
• Tech Interview 1
• Tech Interview 2

Acerca del puesto 

En nuestro equipo de Data Science, tendrás la oportunidad de trabajar como parte de nuestros product squads, desarrollando funcionalidades que enriquecen nuestro producto y brindan la experiencia de primer nivel por la que somos reconocidos. Trabajarás junto a profesionales brillantes con distintas especialidades: Product Managers, Designers, UX Writers, Data Scientists, Machine Learning Engineers, Software Engineers, entre otros. Prepárate para el trabajo de tu vida: desafíos complejos, altas expectativas, mentes brillantes trabajando juntas, conversaciones significativas y una productividad extraordinaria.

Algunos de los problemas específicos en los que trabajamos en el equipo de Data Science incluyen sistemas de búsqueda y recomendación; mejora de la experiencia del cliente utilizando machine learning (como el enrutamiento automático de tickets); modelos de pricing, liquidez y crédito; y la construcción de una plataforma que nos permita desarrollar y desplegar todas estas soluciones.

Nota: Esta es una posición senior. Esperamos que tengas al menos 3+ años de experiencia aplicando Data Science y creando modelos de machine learning. Si tienes las habilidades pero estás comenzando tu carrera en Data Science, te recomendamos postularte a la posición de Data Scientist.

Responsabilidades

• Arquitectar, desarrollar y desplegar sistemas de machine learning en producción. Los principales casos de uso están relacionados con chatbots y sistemas de búsqueda.

• Diseñar y ejecutar experimentos.

• Analizar una amplia variedad de datos (estructurados y no estructurados, observacionales y experimentales) para mejorar los modelos actuales o crear nuevos.

• Aplicar el método científico para desarrollar aplicaciones impulsadas por LLMs, incluyendo probar diferentes prompts, explorar y comprender las capacidades de los LLMs, evaluar agentes y prompts, analizar guardrails de aplicaciones de IA y construir PoCs para validar la viabilidad de IA generativa en funcionalidades de producto.

• Participar activamente en discusiones y decisiones relacionadas con todo el chapter de Data Science (Guilds, Design Reviews, Demos, etc.).

Lo que buscamos

• Personas que quieran aprender y generar impacto real a través de Data Science.

• Conocimiento experto en conceptos de machine learning: regresión y clasificación, clustering, redes neuronales, selección de features, validación cruzada, curse of dimensionality, bias-variance tradeoff, explicabilidad de modelos, entre otros.

• Buena comprensión de los desafíos de ingeniería para desplegar sistemas de machine learning en producción.

• Dominio de Python.

• Conocimientos o experiencia con Deep Learning.

• Experiencia brindando asesoramiento técnico a otros data scientists (liderazgo técnico).

• Excelentes habilidades de comunicación técnica escrita y verbal. Buscamos a alguien apasionado por Data Science y Machine Learning, dispuesto a compartir su conocimiento con los demás miembros del Data Science Chapter.

• Buen nivel de inglés (oral y escrito) es obligatorio.

Te destacarás si

• Tienes un MSc. (o licenciatura + experiencia sólida) en machine learning, data science, information retrieval, ranking systems, recommender systems, natural language processing u otros campos relevantes.

• Tienes experiencia con IA generativa aplicada: agentes de IA, prompt engineering, fine-tuning de LLMs (LoRA, QLoRA, PEFT), LLM routing, monitoreo de LLMs y LLM guardrails.

• Tienes experiencia trabajando en startups de rápido crecimiento.

Importante:

• ¡Nuestro proceso de selección comienza con el registro! Si realmente deseas formar parte de nuestro equipo, asegúrate de completar  esta primera etapa. Revisamos cada postulación con atención y siempre damos una respuesta, aunque la persona no siga en el proceso. 
• Toda la comunicación se realiza por correo electrónico, así que estate atento a nuestros mensajes y libera el dominio @quintoandar.com.br para que nuestros correos no terminen en la carpeta de spam.

Beneficios

• Plan médico
• Wellhub
• Licencia parental extendida
• Reintegro de Guardería
• Gastos de teletrabajo (monto mensual)
• Descuentos en servicios del día a día
• Día libre por cumpleaños, Día del Padre y Día de la Madre

Diversidad e Inclusión en Grupo QuintoAndar

Durante la inscripción, verás algunas preguntas sobre diversidad. Estas son confidenciales y tienen como objetivo apoyar nuestras acciones de diversidad e inclusión. En vacantes afirmativas, la información podrá ser utilizada para verificar el alineamiento con el público objetivo de la oportunidad y, en estos casos, podría tener carácter eliminatorio. Para vacantes no afirmativas, esta información no afecta tu postulación y se utiliza únicamente para ayudarnos a mejorar continuamente nuestras prácticas e iniciativas de inclusión a lo largo de tu trayectoria con nosotros.

Privacidad y Protección de Datos

El Grupo QuintoAndar actúa de conformidad con las leyes de privacidad y protección de datos, y garante la seguridad de sus datos personales. Para saber más, consulte nuestro Aviso de Privacidad para Personas Candidatas. Si tiene dudas o desea ejercer sus derechos como titular de los datos, póngase en contacto con nosotros a través de nuestro Canal de Atención.

#LI-FS4

About the Role

Monks is seeking a visionary AI Specialist to join our specialized team. We manage a complex product account requiring expertise far beyond typical social media marketing. This is a hybrid role demanding both technical proficiency and creative strategy.

You will be the bridge between cutting-edge AI developments and engaging social content. Your focus will be on anticipating the future of LLM’s by exploring the current AI landscape, utilizing APIs and coding knowledge to experiment and prototype. Your work will not only keep our social channels ahead of the curve but will also educate our internal teams and our external audience of AI enthusiasts.

Responsibilities:

Technical Foresight & Landscape Analysis. Actively monitor developments from Gemini, OpenAI, and Anthropic to anticipate upcoming AI features. Maintain deep knowledge of the broader AI landscape to provide strategic insights.

Advanced Content Creation & Prototyping. Create compelling social content for X and Instagram targeted at AI enthusiasts. Design and execute complex prompts and utilize  API’s to prototype internal tools, test new capabilities, and produce unique images, videos, and copy.

Internal Training & Enablement. Serve as the go-to AI expert, bridging the knowledge gap within the organization. Develop and lead training sessions for creative, strategy, and design teams on new and upcoming AI features.

Playbook Development & Documentation. Document internal use cases and build comprehensive playbooks on how to integrate AI tools (including the Google Work Suite) effectively across the company's strategy, creative, and operations departments.

Education & Demystification. Be a key part of our strategy to demystify AI. For external content, break down the prompts and the technical details (including API usage when relevant) in an engaging, easy-to-understand way.

Client-Facing Engagement. You may also be called upon to engage directly with clients, leveraging your AI expertise to collaboratively problem-solve and educate them on efficient prompting techniques, ensuring they can maximize the utility of AI tools.

About You

Technical Proficiency (Required): Proven experience in coding and hands-on proficiency in working with AI/ML APIs. You must be comfortable exploring technical documentation and building or testing tools.

A Master of Prompts & AI Ecosystems: A proven ability to get extraordinary results from generative AI tools. You must be "in the weeds" with current LLM’s.

A Natural Trainer and Explainer: Excellent at translating complex, technical concepts into simple, engaging language. You must have a passion for training others and documenting processes.

Social Savvy (Niche Expertise): Deep understanding of what resonates with the AI enthusiast community on platforms like X, and the ability to advise copywriters on relevant technical trends.

A Creative Problem-Solver: You love a challenge and enjoy figuring out how to use new technology, including APIs, to solve creative problems, build internal tools, and optimize workflows.

At Monks, we believe in fostering an environment where a diversity of perspectives can thrive. We proactively work to design hiring processes that promote equity and inclusion while mitigating bias. We celebrate diversity and are committed to building a team that reflects the communities we serve. We welcome and encourage qualified applicants, from all backgrounds, who are excited to contribute to our mission.

#Li-Hybrid

We are in search of a visionary Senior Creative Technologist AI to join our dynamic and forward-thinking team. This role fuses artistic imagination with the latest AI advancements, crafting distinctive visual content and revolutionizing creative workflows. As part of our global AI transformation team, you'll play a pivotal role in fast-tracking AI production processes for our talented creators worldwide, with a special emphasis on Monks America's Studios. Embrace the opportunity to shape the future of creativity at the intersection of marketing and technology.

As a Senior Creative Technologist AI, you will be a vital force in shaping the future of digital experiences through the power of artificial intelligence. You will collaborate closely with cross-functional teams to ideate, prototype, and implement AI-driven solutions that push the boundaries of technology and creativity. Your expertise in AI, LLM, machine learning, and data-driven design will enable you to turn complex problems into innovative, intelligent applications.

RESPONSIBILITIES / PRIORITIES 

• Innovation & Concept Development: Collaborate with creative and technical teams to ideate and prototype new digital experiences
• Conceptualize, prototype and deliver creative applications of technologies in our digital and experiential projects.
• You’ll help win new projects by developing creative treatments in response to client briefs and RFPs, developing creative solutions that are exciting and in keeping with the project’s goals, timings and budget.
• You’ll visit clients to pitch for projects, participate in workshops, and woo people with your combination of creative thinking and technical know-how.
• Collaboration & Communication: Work closely with designers, developers, and clients to translate creative ideas into functional, beautiful, and technically sound solutions.
• Bridging the gap between our clients, our creatives and our developers by speaking the language of all three.
• Technical Expertise: Serve as the bridge between creative concepts and technical execution, providing insights on the feasibility and best technological approaches.
• Problem Solving: Approach challenges with a solution-oriented mindset, finding creative ways to overcome technical and creative hurdles.
• The role involves a lot of tinkering, tweaking and testing; doing original R&D and playing around with new technologies and APIs, and creating original prototypes that work as a proof of concept.
• By figuring out the required technology and technical requirements, you usher creative projects to the development stage, liaising between creative and technical teams to make sure new projects work as advertised.
• Thought leader: Lead creative on artificial intelligence in film, photo, animation, post production and other studio related projects
• On another level, you help to think and plan for the future, feeling the pulse of the AI field to figure out what platforms and technologies we should invest in to stay on top of the game

RESPONSIBILITIES / DEEP DIVE

New business development

• Support ongoing client pitches; pitches often enable various levels of R&D against actual client challenges which, these pitches help us define the in market need, challenges, into buyable & winning proposals that are pushing our craft towards transformation on every level of the creative execution flow. 
• Pitch teams will have various discipline leads collaborating on workflow and R&D so that we represent the best of NOW. 

Research & Development

• Prototyping & Experimentation: Rapidly prototype new ideas using a variety of tools and technologies, validating concepts through experimentation and iterative design.
• Emerging Technology Exploration: Stay ahead of the curve by exploring and experimenting with new technologies, platforms, and trends, and bring these insights to the team to inspire future projects.
• This role will push the creative craft and is responsible for creating and development of R&D projects that showcase high creative craft through AI enabled workflows. 
• A good amount of Client R&D as well as Proactive RD will be part of the role; to manage an area of playing, testing, discovering, to see where we can create meaningful transformation in craft. 
• This role collaborates with a wider studio transformation team to be enabled across various disciplines to be able to work fast with quick results. 
• Code & Development: Write clean, efficient code as needed, contributing to the development of interactive features and dynamic web applications.

Pipeline Transformation – Monks.Flow Integration

• Leads and supports discipline workflow transformation. We are set to transform every piece of production and are looking for artists that help support this transformation to ensure workflows are updated, tested and proven to be able to deliver on craft. 
• Once landed on the updated workflows this role will support automation teams to ensure areas of process that can be transformed are transformed/integrated correctly into the existing Monks AI related workflows &  toolstacks 
• Optimization of workflows: this role will ensure that net new tools that impact the discipline will get reviewed and tested proactively; as well as optimization updates are pushed for on the pipeline so that our workflows are always up to date in this fast moving landscape

Social Ambassador

• Is comfortable representing our craft voice in our social media channels 
• Leads net new R&D and has a weekly posting cadence into the new and unknown and forming vision and opinion on where the discipline is heading. 
• Reviewing new tool stacks and features as part of the ongoing jobs and workflows 

Creative Craft Excellence

• A leader in craft and excellence pushing the boundaries of making on a day to day, project to project. Ensuring that we activate creative workflows that are new and pushing transformation of craft into the “never been done before area” 
• Has a proven track record in winning award per discipline 
• Leads education internal and external; develops BTS and Educational case studies that allow us to share out with the larger organization to be able to bring awareness to the craft transformation this team is going through. 

We are looking for someone who is innovative and likes working in a fast-paced environment, both independently and as part of a multi-disciplined team. You will be working alongside data scientists, analysts, engineers, developers and product managers to deliver data-driven insights and build cutting-edge Artificial Intelligence solutions.

Our team focuses heavily on leveraging modern Generative AI to solve complex business problems in the AdTech space. You will be instrumental in building autonomous Agentic workflows, architecting enterprise-scale RAG/GraphRAG systems, and developing end-to-end Generative AI applications that drive real-world impact. Expect to work on multiple projects across a number of clients, from briefing through delivery.

 The Impact You'll Make:

• Collaborate in high-impact projects from beginning to end, working with autonomy and accountability.
• Proactively engage in problem-solving, fault-finding, and addressing issues in the data or approaches as they arise.
• Read research papers and develop/build concepts/ideas into Prototypes or Proof of Concepts (POC).
• Design, build, and orchestrate complex AI workflows using Agentic frameworks like LangGraph.
• Develop advanced knowledge retrieval pipelines, including building, evaluating, and optimizing GraphRAG and semantic search systems.
• Experiment with advanced prompt/context engineering techniques and fine-tune open-source Large Language Models (LLMs) using parameter-efficient techniques (e.g., LoRA, QLoRA) for domain-specific tasks.
• Implement robust evaluation frameworks (e.g., LLM-as-a-judge, RAGAS, DeepEval) to monitor and ensure the quality, safety, and relevance of Generative AI outputs.
• Communication (visual, verbal, and written) of findings to a variety of audiences, including colleagues and clients, both technical and non-technical.

What You'll Bring to Us:

• Degree or advanced training in statistics, mathematics, computer science, or other highly quantitative field or 2-4 years of work experience related to the field
• Knowledge of advanced statistical and analytical techniques and concepts such as sampling methods, regression, properties of distributions, weighting sample-based data, statistical tests and proper usage, etc. and experience with real-world applications.
• Working knowledge of data structures, databases, and ETL processes.
• Applied Machine Learning and Deep Learning experience.
• Hands-on experience with production ML deployments, including containerization, cloud computing environments, modern data warehousing, workflow orchestration, and infrastructure-as-code.
• Generative AI experience with an understanding of Agentic Workflows, including practical experience orchestrating stateful, multi-agent applications with LangGraph.
• Hands-on experience with leading LLM APIs (OpenAI, Anthropic, Gemini) and the Hugging Face ecosystem.
• Basic understanding of AI model optimization and deployment concepts (e.g., model quantization, vLLM, etc) is a strong plus.
• Knowledge of working with Coding Assistants to orchestrate several agents.

What We'll Offer You:

• • Unlimited Vacations
  • Monthly Inflation updates
  • Lunch Credit
  • OSDE 410 as medical assurance 
  • English lessons
  • Gym coverage
  • Internet coverage
  • 1 extra paid month for primary & secondary birthing caregivers
  • Learning & Development - Tools and Training 
  • Hybrid & flexible working model - nice offices in CABA with endless snacks & beverages
  • Pet friendly
  • High visibility roles with a tremendous amount of growth potential 
  • Global team and cross-company collaboration unlike anywhere else!

#OLATAM #REQID17227

The role:

As a Payroll Specialist, you’ll support end-to-end payroll processing across the US, Canada, and LATAM—ensuring accuracy, timeliness, and compliance. You’ll work closely with HR, Finance, and Tech to improve systems, automate workflows, and scale processes using tools like macros, scripts, and AI. You’ll also track payroll KPIs, manage documentation and reporting, and maintain strict confidentiality at all times.

Responsibilities:

• Support and contribute end-to-end payroll processing across multiple countries (US, Canada, LATAM), ensuring compliance, accuracy, and timeliness.
• Liaise with managers to ensure timely review and approval of hourly employee time sheets.
• Collaborate with HR, Finance, and Tech to support ongoing improvements to our HRIS and payroll systems
• Contribute to maintaining compliance with international payroll, tax, and labor requirements.
• Drive documentation, reporting, and process ownership for recurring and ad hoc payroll needs.
• Participate on the design and implementation of automated workflows, including Excel/Google Sheets macros and custom scripts to improve payroll operations, reduce errors, and speed up delivery.
• Build scalable, auditable custom processes using AI tools to fill gaps where off-the-shelf software falls short—ensuring alignment with company growth
• Build and track performance KPIs such as error rates, processing times, and response SLAs to monitor and improve payroll operations.
• In performing the above, exercise the highest degree of confidentiality related to all sensitive payroll information.

Qualifications:

• Bachelor’s degree in Business, Accountant, or another related field.
• 3+ years of previous experience in Payroll processing. Deep understanding of payroll regulations, taxes, and labor law across at least 2 of the following: US, Canada, LATAM.
• Advanced user of Google Sheets/Excel.
• Experience of process improvement and automation, ideally with no-code tools or HRIS customization.
• Ability to collaborate cross-functionally with Finance, Legal, HR, and Tech teams.
• Ability to maintain confidentiality and exercise good judgment.
• Excellent level of English is required.

Preferred requirements:

• Advanced knowledge of automation tools such as macros and scripting languages (e.g., AI, Google Apps Script) is a strong plus.

Learn More About CookUnity

We believe great leadership starts with alignment on vision, values, and ways of working. To give you deeper insight into who we are and what we’re looking for, we invite you to explore: CookUnity's Leadership Principles – The values and behaviors that guide how we operate, collaborate, and scale.

We hope this provides valuable insight into our culture and product vision. If this excites you, we’d love to connect!

Benefits

💸 Get paid in USD

🗺 Work remotely: design the life that you want

⛱ Enjoy 15 days of vacation each year from the start date

🎄 16 fully paid Argentinean holidays

🩺 Healthcare Benefit: Monthly stipend to use in your preferred healthcare provider

🗓️ 5- year Sabbatical: After 5 years with CookUnity, you get a 4-week paid sabbatical

🐣 Paid Family leave

🕯 Compassionate Leave: 3-5 days each time the need arises

🧘🏽‍♀️ Customize the benefits that suit your needs! Access a range of perks tailored to you, including learning opportunities, wellness memberships, delivery apps, and more through our comprehensive benefit platform

🧑‍🏫 Personalized English coach

Your role
Dialpad’s AI Engineering organization is responsible for building and maintaining customer-facing AI features at scale across all of our cloud-native products and services. Every day, millions of users worldwide leverage our technology to communicate effectively and efficiently.

Dialpad's Agentic Runtime team owns the infrastructure and execution engine that runs AI agents at scale across Dialpad's core product modalities — including voice, messaging, video, and digital engagement. From multi-step task orchestration and tool execution to real-time context management and agent memory, our team builds the foundational platform that powers Dialpad's next-generation intelligent, autonomous experiences. Our teams are highly collaborative and comprise cross-disciplinary professionals, including Product Managers, QA Specialists, and Engineers specializing in Distributed Systems, ML Infrastructure, and Platform Engineering.

This position reports to the Engineering Manager, who is based in Kitchener, CA, and has the opportunity to be based in our Buenos Aires, Argentina office.

What you’ll do

• Contribute to the design, development, and maintenance of agentic runtime systems, including agent orchestration, tool execution pipelines, and multi-step reasoning loops.
• Build and optimize core runtime components, including task planners, action dispatchers, memory managers, and context window management systems.
• Work on agent coordination techniques, including dynamic tool selection, parallel agent execution, state management, and result aggregation across multi-agent workflows.
• Maintain and enhance highly scalable agentic platforms with a focus on low-latency execution, cost efficiency, and deterministic behavior.
• Ensure high availability, reliability, and fault tolerance in agent runtime services, including graceful degradation when LLM or tool calls fail.
• Collaborate with cross-functional teams — including ML researchers, product, and platform engineers — to translate agentic product requirements into robust runtime infrastructure.
• Develop and optimize real-time distributed systems, microservices, and event-driven architectures powering agentic task execution.
• Design and implement sandboxed execution environments for safe agent use of tools, code execution, and external API calls.
• Implement and maintain monitoring, alerting, and performance metrics covering agent run success rates, token consumption, latency, and cost attribution.
• Evaluate and integrate emerging agentic frameworks, LLM APIs, and tooling ecosystems to continuously improve platform capabilities.
• Write clean, modular, and well-tested code while following best engineering practices in a rapidly evolving problem space.
• Participate in code reviews to ensure the quality, maintainability, and scalability of runtime components.
• Provide mentorship and technical guidance to junior engineers navigating the unique challenges of agentic systems.

Skills you’ll bring

• 3–6 years of experience in distributed systems, platform engineering, or ML infrastructure, with exposure to LLM-based or agentic systems strongly preferred.
• Strong understanding of agent architectures, including ReAct, plan-and-execute, and multi-agent coordination patterns.
• Deep knowledge of context management, prompt lifecycle, tool-call protocols (e.g., function calling, MCP), and agent memory strategies (short-term, episodic, and long-term).
• Experience integrating and managing external tool ecosystems, including web search, code interpreters, databases, and third-party APIs.
• Familiarity with retrieval-augmented generation (RAG) and how retrieval fits into broader agentic pipelines.
• Understanding of LLM output reliability challenges — hallucination, non-determinism, and retry/fallback strategies at runtime.
• Proficiency in Go and Python 3 (experience with Rust or TypeScript is a plus).
• Strong understanding of distributed systems, microservices, and event-driven architectures suited to long-running agent tasks.
• Passion for real-time performance optimization, including streaming responses, async execution, and parallel tool invocation.
• Experience with API design using OpenAPI, Swagger, or equivalent, with an eye toward agentic interaction patterns.
• Knowledge of gRPC or equivalent RPC protocols for inter-service communication within agent runtimes.
• Experience with Docker and Kubernetes, including managing long-running or stateful agent workloads in containerized environments.
• Familiarity with cloud platforms (GCP preferred, AWS/Azure optional), including managed services relevant to agentic workloads such as queuing, secrets management, and compute autoscaling.
• Hands-on experience with Infrastructure as Code tools like Terraform or Ansible.
• Knowledge of CI/CD frameworks and continuous delivery practices, with comfort shipping infrastructure in a fast-moving research-adjacent environment.

• Define the product vision and long-term strategy for payment solutions in the South Cone region, aligned with merchant needs and EBANX’s strategic goals;
• Act as the voice of the product across the organization, connecting local market dynamics with global product direction;
• Lead product discoveries to deeply understand customer pain points, competitive landscape, and opportunities for innovation;
• Partner with commercial, operations, finance, marketing, legal, and engineering to develop and deliver scalable, compliant and high-impact solutions;
• Manage the full product lifecycle, from ideation and discovery to go-to-market, enablement, and post-launch iteration;
• Develop the go-to-market strategy for new features or payment methods, including training, positioning, and performance tracking;
• Monitor product performance (TPV, revenue, costs, margins) and identify levers for growth, optimization, and differentiation;
• Build business cases to prioritize initiatives and support strategic decision-making;

• Proven experience in product management or product strategy, ideally in payments, fintech, or high-growth tech companies;
• Solid understanding of the payment ecosystem (issuers, acquirers, APMs, schemes, PSPs, settlement, FX, regulations);
• Strong business acumen — ability to connect product decisions to revenue, cost efficiency, and market impact;
• Fluent in English and Spanish; Portuguese is a plus;
• Experience working cross-functionally in a global and multicultural environment;
• Hands-on experience with product discovery, market research, stakeholder alignment, and backlog management;
• Excellent communication and collaboration skills to drive consensus and influence across teams;

• Experience leading local payment strategy in Latin American markets, especially in the South Cone region;
• Deep knowledge of payments ecosystem in LATAM;
• Ability to translate complexity into clarity — whether in a sales pitch, a product doc, or a roadmap update;
• Track record of successfully launching and scaling payment solutions;
• Passion for digital commerce, innovation, and building products that solve real merchant problems;

EBANX offers:

• Performance Bonus: Annual bonus program based on company results.
• EBANX Education: Financial assistance for undergraduate, graduate, and MBA programs to support your professional growth.
• EBANX Skills: Dedicated budget for courses, certifications, and workshops to encourage continuous learning.
• Language Classes: Language classes to support your personal and professional development.
• Health & Well-being: Medical and dental plans with extensive coverage, including support for dependents and wellness programs.
  Flexible Work Culture: Semi-flexible hours, additional day off on your birthday, and year-end break to support work-life balance.
• Well-being Program: Access to activities and resources that promote physical and mental health.

#LI-TC1

Learn more about our #ebanxlife on LinkedIn and Instagram, and see what it’s like to be part of a global team that breaks barriers, creates opportunities, and celebrates every achievement together.

✨ An Out Of The Ordinary career is waiting for you here!

Role Summary

To achieve our mission to enable remote employment globally, we need to build a world-class product experience backed by our core Payments platform that is seamless, convenient, and reliable for our customers. We face new and exciting challenges every day and need your help to solve them. We are seeking a Legal Counsel – Employment to provide comprehensive legal guidance and support on various matters related to employee management.

The Legal Counsel - Employment (LATAM) will be reporting to the Director Global Employment and Workforce and would be a critical role in leading the labour & employment laws charter for Payoneer and WFM entities in the LATAM regions.

Prior Argentina employment law experience is mandatory. Exposure to other LATAM jurisdictions is a strong advantage.

Location – Buenos Aires, Sao Paulo or Mexico

What you’ll do

· Provide high-quality, practical employment law advice across the full employee lifecycle in Argentina, with the ability to support broader LATAM matters where relevant.

· Acting as the regional lead and subject matter expert for the region.

· Lead and support employee relations matters, including terminations, separations, disciplinary processes, and performance-related actions, ensuring risk-aligned outcomes.

· Advise on labour contracting and subcontracting compliance, ensuring ongoing adherence to regional regulatory requirements.

· Draft, review, and refine employment documentation, including employment agreements, separation and mutual termination letters, transfer/relocation documents, full and final settlement letters, and statutory HR policies.

· Contribute to the development and implementation of employment, HR, compensation, and workforce-structuring policies that align with local laws and business needs.

· Stay ahead of legal and regulatory changes across national and local employment laws, and translate updates into actionable guidance for internal stakeholders and clients.

· Collaborate closely with HR Ops, Payroll, Sales, GTM, Finance, and other internal teams to deliver coordinated, commercially aligned legal solutions.

· Support compensation and benefits reviews, ensuring alignment with statutory standards and market practices.

· Conduct legal research and prepare clear, business-friendly analysis on employment and labor law issues.

· Deliver training and guidance to internal teams and clients on employment law compliance, risk mitigation, and best practices.

· Support individual and large-scale workforce transitions, reorganisations, and restructuring, ensuring compliance with all legal requirements and documentation standards

Who you are 

· You hold a Bachelor’s degree in Law; a Master’s or LLM is an added advantage.

· You bring 5–6 years of hands-on experience in Argentinian employment and labor law. Experience supporting other LATAM jurisdictions is a strong plus.

· You have deep knowledge of Argentinian labor laws, regulations, case trends, and practical market practices.

· You understand the legal nuances of hiring, employee lifecycle management, workforce transitions, and separations.

· You have strong drafting skills and are experienced in preparing and reviewing employment agreements, HR policies, separation documentation, and related employment artefacts.

· You possess excellent analytical, research, and problem-solving abilities, with the ability to translate legal requirements into practical, business-aligned guidance.

· You communicate legal concepts clearly and confidently, partnering effectively with HR, business teams, and leadership.

· You can work independently, manage multiple matters simultaneously, and operate with sound judgment in fast-moving environments.

· Able to manage high volume case load.

· You have strong attention to detail, reliability, and a commitment to accuracy and compliance.

· You are proactive, adaptable, and comfortable navigating evolving laws, regulations, and business needs.

· Able to think outside of the box and interpret the law.

#LI-AG3

Want to help us help others? We’re hiring! 

GoFundMe is the world’s most powerful community for good, dedicated to helping people help each other. By uniting individuals and nonprofits in one place, GoFundMe makes it easy and safe for people to ask for help and support causes—for themselves and each other. Together, our community has raised more than $40 billion since 2010.

Join us! The GoFundMe team is searching for an Analyst II on the Strategy & Operations (S&O) team within Trust & Safety. S&O plays a critical role across the business to deliver the insights, clarity, alignment, and operational rigor that enable teams to scale with impact.

As an S&O Analyst II, you will lead complex analytics initiatives that inform operational strategy, risk mitigation, and long-term planning. You will partner closely with leadership and cross-functional stakeholders to shape KPI frameworks, guide resource allocation, and proactively identify opportunities to strengthen platform safety and user trust.

The Job

• Own and evolve KPI frameworks that measure Trust & Safety performance, risk exposure, and operational health.
• Lead forecasting, capacity modeling, and scenario planning to inform hiring, investment, and prioritization decisions.
• Conduct deep-dive analyses into risk trends, enforcement quality, operational efficiency, and emerging platform challenges.
• Build scalable dashboards and self-serve reporting tools to increase visibility and enable faster decision-making.
• Identify structural inefficiencies and propose data-backed recommendations for process improvements.
• Partner with Product, Engineering, Policy, and Operations leaders to inform roadmap decisions through analytics.
• Design measurement frameworks to evaluate the impact of policy updates, tooling enhancements, and operational experiments.
• Support quarterly and annual planning cycles with business cases, performance modeling, and strategic insights.
• Contribute to elevating analytics maturity within Trust & Safety, including mentoring junior analysts where appropriate.

You 

• 2–5 years of experience in Strategy, Business Operations, Business Intelligence, or Data Analytics.
• Strong SQL proficiency and advanced Excel modeling skills.
• Experience building forecasting models, scenario analyses, and KPI frameworks.
• Demonstrated ability to independently scope and lead analytical projects end-to-end.
• Strong communication skills with the ability to influence senior stakeholders.
• Ability to connect operational metrics to broader business strategy.
• Detail-oriented with strong business judgment.
• Comfortable operating in ambiguous, high-impact environments.
• Experience in Trust & Safety, fraud prevention, compliance, or platform risk environments.
• Familiarity with experimentation design and enforcement quality measurement.
• Experience partnering closely with Product and Engineering teams, preferably within  ecommerce, fintech, marketplace, or social media companies.

Why you’ll love it here

• Make an Impact: Be part of a mission-driven organization making a positive difference in millions of lives every year.
• Innovative Environment: Work with a diverse, passionate, and talented team in a fast-paced, forward-thinking atmosphere.
• Collaborative Team: Join a fun and collaborative team that works hard and celebrates success together.
• Competitive Benefits: Enjoy competitive pay and comprehensive healthcare benefits.
• Holistic Support: Enjoy financial assistance for things like hybrid work, family planning, along with generous parental leave, flexible time-off policies, and mental health and wellness resources to support your overall well-being.
• Growth Opportunities: Participate in learning, development, and recognition programs to help you thrive and grow.
• Commitment to DEI: Contribute to diversity, equity, and inclusion through ongoing initiatives and employee resource groups.
• Community Engagement: Make a difference through our volunteering program.

We live by our core values: impatient to be great, find a way, earn trust every day, fueled by purpose. Be a part of something bigger with us!

GoFundMe is proud to be an equal opportunity employer that actively pursues candidates of diverse backgrounds and experiences.  We do not discriminate on the basis of race, color, religion, ethnicity, nationality or national origin, sex, sexual orientation, gender, gender identity or expression, pregnancy status, marital status, age, medical condition, mental or physical disability, or military or veteran status.

If you require a reasonable accommodation to complete a job application or a job interview or to otherwise participate in the hiring process, please contact us at accommodationrequests@gofundme.com. 

Global Data Privacy Notice for Job Candidates and Applicants:

Depending on your location, the General Data Protection Regulation (GDPR) or certain US privacy laws may regulate the way we manage the data of job applicants. Our full notice outlining how data will be processed as part of the application procedure for applicable locations is available here. By submitting your application, you are agreeing to our use and processing of your data as required. 

Learn more about GoFundMe:

We’re proud to partner with GoFundMe.org, an independent public charity, to extend the reach and impact of our generous community, while helping drive critical social change. You can learn more about GoFundMe.org’s activities and impact in their FY ‘25 annual report.

Our annual “Year in Help” report reflects our community’s impact in advancing our mission of helping people help each other.

For recent company news and announcements, visit our Newsroom. 

#LI-RC1

About the Team:

Our Data Team is a highly dynamic and innovative group that excels in solving complex business challenges and propelling the growth of an enterprise through our analytical expertise. We provide crucial insights that empower individuals across the company to make better decisions, ultimately increasing efficiency. If you have a passion for shaping the future of an organization with your analytical skills, this role offers an exciting opportunity to fulfill your aspirations.

The role:

Analytics Engineers at CookUnity are data product owners who sit in a single team on a mission to minimize time spent by analysts and data scientists discovering, understanding and preparing data before launching into their work. Each analytics engineer has ownership and autonomy over a set of entities / tables in a domain, collaborating on a single data design from first principles that the team owns together. As their products mature they merchandise them as Tableau Connections, extracts into sheets or any other end point needed to achieve their mission.

Some analytics engineers have an interest in data infrastructure and integrations, others in bringing their data to life through interactive visualizations but all have the skills to work with unruly raw data, design analytics friendly data products (incl entities and flat tables) and build them to a production standard that the whole company can rely on. Everyone in data at CookUnity comes with a high agency mindset, a passion for collaborating with others, a pattern of achievement and a sincere interest in investing in their own development.

Everyone in data at CookUnity comes with a high agency mindset, a passion for collaborating with others, a pattern of achievement and a sincere interest in investing in their own development.

Responsibilities:

• Own Core Data Products

  Design, build, and maintain dbt models in Snowflake that reflect key business logic and serve as reliable sources of truth. Define clear ownership, usage expectations, and roadmaps for your data products.

• Build Trustworthy, Scalable Models

  Develop models that are easy to use, tested, documented, and serve a wide range of stakeholders. Measure success through usage metrics, reduced support needs, and SLA coverage.

• Ensure Reliability and Observability

  Monitor pipelines, track schema changes, and implement testing and alerting to ensure consistent data quality and uptime.

• Drive Iteration Through Feedback

  Collect and act on feedback from users. Use metrics, interviews, and usage logs to continuously improve your data products and documentation.

• Advance AI Adoption in Analytics

  Champion the use of agentic and AI-assisted tools in data workflows. Lead pilots, measure impact, and scale successful practices across the team.

• Collaborate Cross-Functionally

  Work with Engineering, Product, and Ops to align on metrics, instrumentation, experimentation, and data needs.

• Mentor and Raise the Bar

  Review code, guide design decisions, and share knowledge to elevate the craft of Analytics Engineering within the team.

Qualifications:

• 4+ years of experience in Analytics Engineering, Data Engineering, or a similar role working with modern data stacks (dbt, Fivetran/Airbyte, Airflow, Snowflake/BigQuery, etc.)
• Deep understanding of data modeling principles (e.g. dimensional modeling, ELT best practices, testing strategies, etc.)
• Proficiency in SQL and version control (Git), with experience shipping production-quality data pipelines
• Experience collaborating closely with cross-functional stakeholders (Product, Engineering, Operations, etc.) to translate business needs into data solutions
• Comfort navigating ambiguity in fast-paced environments, with a strong sense of ownership and problem-solving mindset
• Familiarity with BI tools (e.g. Tableau, Hex, Looker) and a passion for enabling self-serve data culture
• Excellent communication skills, with the ability to explain technical concepts to non-technical audiences

Learn More About CookUnity

We believe great leadership starts with alignment on vision, values, and ways of working. To give you deeper insight into who we are and what we’re looking for, we invite you to explore: CookUnity's Leadership Principles – The values and behaviors that guide how we operate, collaborate, and scale.

We hope this provides valuable insight into our culture and product vision. If this excites you, we’d love to connect!

Benefits

💸 Get paid in USD

🗺 Work remotely: design the life that you want

⛱ Enjoy 15 days of vacation each year from the start date

🎄 16 fully paid Argentinean holidays

🩺 Healthcare Benefit: Monthly stipend to use in your preferred healthcare provider

🗓️ 5- year Sabbatical: After 5 years with CookUnity, you get a 4-week paid sabbatical

🐣 Paid Family leave

🕯 Compassionate Leave: 3-5 days each time the need arises

🧘🏽‍♀️ Customize the benefits that suit your needs! Access a range of perks tailored to you, including learning opportunities, wellness memberships, delivery apps, and more through our comprehensive benefit platform

🧑‍🏫 Personalized English coach

Want to help us, help others? We’re hiring! 

GoFundMe is a global community of over 150 million people who come together every day with the common purpose of helping one another. Our mission is to help people help each other through our best in class technology. In 2022, GoFundMe joined together with Classy, a leading nonprofit fundraising software company that enables nonprofits to connect supporters with the causes they care about. Together, we have empowered people and organizations to raise more than $30 billion since 2010. Our vision is to become the most helpful place in the world.

Join us! The GoFundMe team is looking for our next Android Engineer to join the Mobile team, which supports the GoFundMe platform cross-functionally.

This is a hybrid position. Candidates considered for this role will be located in Buenos Aires, Argentina.

The Job…

• Collaborate with product managers to define clear requirements, deliverables, and milestones.
• Drive architectural, product and technology decisions
• Implement new features from scratch
• Translate designs and wireframes into high-quality code
• Analyze and optimize UI and back-end application code for efficiency and performance

You… 

• 5+ years of android development experience + BA/BS degree in Computer Science or equivalent
• High proficiency in Kotlin and deep understanding of the Android platform
• Knowledge of object-oriented software development
• Understands and utilizes Android UI design principles, patterns, and best practices
• Experience with Multi-Threading and memory management specific to mobile devices
• Experience with caching mechanisms
• Experience writing unit tests and testable code
• Familiarity with API and backend tech stack.
• Excellent problem solving, critical thinking and communication skills

Why you’ll love it here

• Make an Impact: Be part of a mission-driven organization making a positive difference in millions of lives every year.
• Innovative Environment: Work with a diverse, passionate, and talented team in a fast-paced, forward-thinking atmosphere.
• Collaborative Team: Join a fun and collaborative team that works hard and celebrates success together.
• Competitive Benefits: Enjoy competitive pay and comprehensive healthcare benefits.
• Holistic Support: Enjoy financial assistance for things like hybrid work, family planning, along with generous parental leave, flexible time-off policies, and mental health and wellness resources to support your overall well-being.
• Growth Opportunities: Participate in learning, development, and recognition programs to help you thrive and grow.
• Commitment to DEI: Contribute to diversity, equity, and inclusion through ongoing initiatives and employee resource groups.
• Community Engagement: Make a difference through our volunteering program.

We live by our core values: impatient to be great, find a way, earn trust every day, fueled by purpose. Be a part of something bigger with us!

GoFundMe is proud to be an equal opportunity employer that actively pursues candidates of diverse backgrounds and experiences.  We do not discriminate on the basis of race, color, religion, ethnicity, nationality or national origin, sex, sexual orientation, gender, gender identity or expression, pregnancy status, marital status, age, medical condition, mental or physical disability, or military or veteran status.

If you require a reasonable accommodation to complete a job application or a job interview or to otherwise participate in the hiring process, please contact us at accommodationrequests@gofundme.com. 

Global Data Privacy Notice for Job Candidates and Applicants:

Depending on your location, the General Data Protection Regulation (GDPR) or certain US privacy laws may regulate the way we manage the data of job applicants. Our full notice outlining how data will be processed as part of the application procedure for applicable locations is available here. By submitting your application, you are agreeing to our use and processing of your data as required. 

Learn more about GoFundMe:

We’re proud to partner with GoFundMe.org, an independent public charity, to extend the reach and impact of our generous community, while helping drive critical social change. You can learn more about GoFundMe.org’s activities and impact in their FY ‘25 annual report.

Our annual “Year in Help” report reflects our community’s impact in advancing our mission of helping people help each other.

For recent company news and announcements, visit our Newsroom.

WHY DEPT®?

We are pioneers at heart. What this means, is that we are always leaning forward, thinking of what we can create tomorrow that does not exist today. We were born digital and we are a new model of agency, with a deep skillset in tech and marketing. That’s why we hire curious, self-driven, talented people who never stop innovating.

Our culture is big enough to cope and small enough to care. Meaning, that with people across 20+ countries, we’re big enough to provide you with the best tools, global opportunities, and benefits that help you thrive. While acting small by investing in you, your growth, your team, and giving you the autonomy to solve our clients’ problems, no matter where you are in the world. 

We seek a Principal QA Automation Engineer with a strong background in Cypress, JavaScript/TypeScript, and proven experience working in AI-driven applications within an AWS cloud environment. This is a hands-on leadership role for someone who thrives at the intersection of quality engineering, automation strategy, and modern AI integration. As a senior technical leader, you will own the design, development, and maintenance of a robust test automation framework, ensure seamless integration with CI/CD pipelines, and bring forward-thinking approaches to testing intelligent, adaptive systems.

KEY RESPONSIBILITIES

• Lead the design and implementation of end-to-end test automation frameworks using Cypress with TypeScript.
• Define quality strategies for applications with AI/ML components, including deterministic and non-deterministic testing approaches.
• Collaborate with engineering, DevOps, and AI/ML teams to ensure quality across AI-infused features in production environments.
• Build and scale testing strategies for threaded AI applications running in AWS cloud infrastructure.
• Integrate automated tests into CI/CD pipelines to support frequent, reliable deployments.
• Mentor and guide mid- and senior-level QA engineers, setting best practices and driving a culture of quality-first development.
• Evaluate and introduce new tools, libraries, and frameworks to improve test coverage, performance, and developer experience.
• Participate in architectural discussions to ensure testability and reliability are baked into software designs from the start.
• Analyze test results, track quality metrics, and communicate risk and coverage to stakeholders.

QUALIFICATIONS

• 4+ years of hands-on experience with Cypress for UI and end-to-end automation testing.
• Expert-level proficiency in TypeScript, JavaScript and Python
• Proven experience testing AI-powered or machine learning applications, including AI model validation techniques.
• Strong understanding of AWS services (e.g., Lambda, S3, SQS, CloudWatch, ECS/EKS) and how to validate applications deployed in cloud environments.
• Experience with threaded/multi-agent AI tools and how they impact test design and validation.
• Familiarity with version control (Git), containerization (Docker), and CI/CD pipelines (e.g., GitHub Actions, Jenkins, or CircleCI).
• Strong communication, leadership, and mentoring skills.

PREFERRED QUALIFICATIONS

• Knowledge of AI model evaluation, model versioning, and monitoring tools (e.g., SageMaker, MLflow, LangChain, Vector Databases).
• Experience testing APIs, microservices, and event-driven architectures.
• Background in testing non-deterministic systems, including applying statistical or heuristic testing approaches.
• Contributions to open-source testing or AI tools are a plus.

WHAT DO WE OFFER?

• We enjoy spending time together, working closely with other local colleagues, and getting to know one another. Our Buenos Aires offices (Villa Crespo or Mar del Plata) are fully equipped with refreshments and great common spaces!
• Premium healthcare through OSDE for the employee and their immediate family members
• Mendel prepaid card with a monthly allowance for grocery purchases
• Monthly reimbursements for Wi-Fi/electricity expenses
• Monthly reimbursements for training/English classes
• 100% covered “Plan Total” membership at Sportclub
• Access to a our benefits platform through Bonda
• A flexible vacation policy

WE SUPPORT YOU BEING YOU

DEPT® is an equal opportunity employer (EOE). We believe our work is at its best when our people feel safe and free to be themselves. We’re committed to an inclusive and barrier-free recruitment and selection process and workplace, regardless of anyone’s lived experience, race, color, religion, sex, national origin, age, disability, and genetic information. So tell us about any accommodations you need. It’s totally confidential and only used to make sure you feel fully supported at every step.

We are a B Corp-certified company passionate about purpose-driven work. Our hope is that you can feel good about the contributions DEPT® is making to the world, and we always have an open door for your ideas in making the world a better place.

DEPT® is a pioneering technology and marketing services company that creates integrated end-to-end digital experiences for brands such as Google, KFC, Philips, Audi, Twitch, Patagonia, eBay and more. Its team of 2,500+ digital specialists across 30+ locations on 5 continents delivers pioneering work on a global scale with a boutique culture.

Learn more about DEPT®

DIVERSITY, EQUITY, & INCLUSION

At DEPT®, we take pride in creating an inclusive workplace where everyone has an equal opportunity to thrive. We actively seek to recruit, develop, nurture, and retain talented individuals from diverse backgrounds, with varying skills and perspectives.

Not sure you meet all qualifications? Apply, and let us decide! Research shows that women and members of underrepresented groups tend not to apply for jobs when they think they may not meet every requirement, when in fact they do. We believe in giving everyone a fair chance to shine.

We also encourage you to reach out to us and discuss any reasonable adjustments we can make to support you throughout the recruitment process and your time with us.

Want to know more about our dedication to diversity, equity, and inclusion? Check out our efforts here.

WHY DEPT®?

We are pioneers at heart. What this means, is that we are always leaning forward, thinking of what we can create tomorrow that does not exist today. We were born digital and we are a new model of agency, with a deep skillset in tech and marketing. That’s why we hire curious, self-driven, talented people who never stop innovating.

Our culture is big enough to cope and small enough to care. Meaning, that with people across 20+ countries, we’re big enough to provide you with the best tools, global opportunities, and benefits that help you thrive. While acting small by investing in you, your growth, your team, and giving you the autonomy to solve our clients’ problems, no matter where you are in the world. 

We are seeking a Senior Technical Product Manager to join one of our ongoing squads. This role focuses on building scalable and efficient data products that support analytical workflows and enterprise data delivery across our client's Analytics. You will be responsible for managing the full data product lifecycle—from ideation to delivery—working closely with data engineers, analysts, QA, business stakeholders, and other product teams to ensure high-quality data solutions.

SKILLS AND COMPETENCIES

• You have hands-on experience with SQL and are comfortable querying and analyzing large datasets across relational (e.g., PostgreSQL, MySQL) and NoSQL (e.g., DynamoDB, MongoDB) databases
• You have a strong track record of working with data engineers and navigating complex data infrastructure to deliver scalable, high-quality solutions
• You are experienced in agile methodologies and lead sprint planning, stand-ups, and retrospectives to drive iterative product development
• You are an effective communicator who bridges technical and non-technical stakeholders, fostering alignment across product, engineering, QA, and business teams
• You are results-oriented and use metrics and client feedback to prioritize work, evaluate impact, and drive continuous improvement
• You have experience in the finance industry and understand the critical role of data quality, timeliness, and regulatory alignment
• You are a proactive team member who promotes automation, scalability, and operational efficiency in all aspects of the data product lifecycle
• Basic understanding of artificial intelligence concepts, with curiosity and enthusiasm for learning how AI tools can be used to improve processes and drive efficiency. Interest in exploring AI systems and a willingness to develop awareness of responsible AI practices, including risk management and ethical use.
  

RESPONSIBILITIES

• Lead the delivery of data products, working with cross-functional teams including data engineering, QA, technology, and business strategy
• Translate business needs into data requirements with a strong focus on data workflows, scalability, and performance
• Own the data product backlog, prioritizing features, technical tasks, and improvements based on business value, effort, and dependencies
• Collaborate closely with engineering to ensure accurate understanding of data structure, source systems, and integration logic
• Actively manage sprint planning, stand-ups, and retrospectives in an agile development environment
• Ensure that data quality, documentation, lineage, and governance standards are upheld
• Identify opportunities to automate data workflows and reduce failure points across the data lifecycle
• Communicate product status, risks, and decisions to stakeholders in a clear and timely manner
  

WHAT DO WE OFFER?

• We enjoy spending time together, working closely with other local colleagues, and getting to know one another. Our Buenos Aires offices (Villa Crespo or Mar del Plata) are fully equipped with refreshments and great common spaces!
• Premium healthcare through OSDE for the employee and their immediate family members
• Mendel prepaid card with a monthly allowance for grocery purchases
• Monthly reimbursements for Wi-Fi/electricity expenses
• Monthly reimbursements for training/English classes
• 100% covered “Plan Total” membership at Sportclub
• Access to a our benefits platform through Bonda
• A flexible vacation policy

WE SUPPORT YOU BEING YOU

DEPT® is an equal opportunity employer (EOE). We believe our work is at its best when our people feel safe and free to be themselves. We’re committed to an inclusive and barrier-free recruitment and selection process and workplace, regardless of anyone’s lived experience, race, color, religion, sex, national origin, age, disability, and genetic information. So tell us about any accommodations you need. It’s totally confidential and only used to make sure you feel fully supported at every step.

We are a B Corp-certified company passionate about purpose-driven work. Our hope is that you can feel good about the contributions DEPT® is making to the world, and we always have an open door for your ideas in making the world a better place.

DEPT® is a pioneering technology and marketing services company that creates integrated end-to-end digital experiences for brands such as Google, KFC, Philips, Audi, Twitch, Patagonia, eBay and more. Its team of 2,500+ digital specialists across 30+ locations on 5 continents delivers pioneering work on a global scale with a boutique culture.

Learn more about DEPT®

DIVERSITY, EQUITY, & INCLUSION

At DEPT®, we take pride in creating an inclusive workplace where everyone has an equal opportunity to thrive. We actively seek to recruit, develop, nurture, and retain talented individuals from diverse backgrounds, with varying skills and perspectives.

Not sure you meet all qualifications? Apply, and let us decide! Research shows that women and members of underrepresented groups tend not to apply for jobs when they think they may not meet every requirement, when in fact they do. We believe in giving everyone a fair chance to shine.

We also encourage you to reach out to us and discuss any reasonable adjustments we can make to support you throughout the recruitment process and your time with us.

Want to know more about our dedication to diversity, equity, and inclusion? Check out our efforts here.

WEKA is architecting a new approach to the enterprise data stack built for the age of reasoning. NeuralMesh by WEKA sets the standard for agentic AI data infrastructure with a cloud and AI-native software solution that can be deployed anywhere. It transforms legacy data silos into data pipelines that dramatically increase GPU utilization and make AI model training and inference, machine learning, and other compute-intensive workloads run faster, work more efficiently, and consume less energy.

WEKA is a pre-IPO, growth-stage company on a hyper-growth trajectory. We’ve raised $375M in capital with dozens of world-class venture capital and strategic investors. We help the world’s largest and most innovative enterprises and research organizations, including 12 of the Fortune 50, achieve discoveries, insights, and business outcomes faster and more sustainably. We’re passionate about solving our customers’ most complex data challenges to accelerate intelligent innovation and business value. If you share our passion, we invite you to join us on this exciting journey.

What you'll be doing:

As a Global Resolution Engineer (GRE) – Networking SME at WEKA, you will serve as a top-tier technical escalation resource with deep specialization in networking for high-performance computing (HPC), AI/ML, and enterprise environments. You will be embedded in the GRE team and work cross-functionally with Customer Success, Engineering, and Product to resolve critical customer issues, influence product networking design, and improve global support readiness.

You will combine your expertise in modern networking technologies (Ethernet, Infiniband, RDMA, DPDK, UCX) with an understanding of WEKA’s unique networking stack and deployment architectures, helping customers achieve maximum performance, stability, and scalability in demanding environments.

As a GRE - Networking SME you'll: 

• Serve as the primary escalation point for complex customer issues related to networking, fabric design, connectivity, and performance in WEKA deployments.
• Troubleshoot Layer 1–4 networking problems in high-throughput, low-latency environments, including AI/ML pipelines and HPC clusters.
• Collaborate with Customer Success Engineers to mentor, review case strategy, and elevate overall team networking competence.
• Engage in proactive problem prevention by analyzing field data to identify emerging patterns, bottlenecks, or systemic flaws in network configurations.
• Maintain and evolve WEKA’s Known Issues Database, Technical Advisories (WTAs), and Knowledge Base (KB) with network-centric content.
• Partner with the Development team to provide detailed root cause analyses and influence future product capabilities and diagnostics tools.
• Conduct deep-dive training sessions on advanced networking topics for internal support teams and key customers.
  Participate in technical design reviews, both internally and with customer architecture teams, to ensure networking best practices are followed.
• Continuously improve WEKA’s internal tooling for packet capture, latency analysis, flow visualization, and path validation.
• Represent GRE in cross-functional architecture reviews involving customers, field engineers, and partners, with a focus on networking readiness and scalability.
• Support global 24/7 operations through on-call participation and high-severity incident resolution.

Requirements:

• Bachelor’s degree in Computer Science, Electrical Engineering, or a related technical field; equivalent experience accepted.
• 15+ years in advanced technical support, network engineering, or network architecture roles in enterprise, cloud, or HPC environments.
• Demonstrated ability to act as a technical lead in multi-team escalations and customer-critical situations.
• Experience working with or supporting cloud providers (AWS, Azure, GCP) and hybrid deployments is preferred.
• English fluency required; additional languages a plus.
• Flexibility to support global operations, including on-call rotation and occasional travel.
  
  

Additional required skills:

• Subject matter expertise in modern data center networking, including Ethernet (10/25/40/100/400G), Infiniband (HDR/NDR), RDMA (RoCE), DPDK, and UCX.
• Extensive experience with multi-vendor enterprise switching and routing platforms (Arista, NVIDIA/Mellanox, Cisco, Juniper).
  Deep understanding of TCP/IP, LACP, ECMP, jumbo frames, MTU tuning, congestion control, and QoS in storage and compute networks.
• Hands-on experience with network telemetry tools, performance tuning, and link-level diagnostics (ethtool, iperf, perfquery, ifconfig, fabric utilities).
• Advanced Linux systems administration with emphasis on network stack debugging and tuning (sysctl, iptables/nftables, routing tables).
• Proven ability to resolve complex technical issues in distributed systems, particularly in storage-heavy, compute-intensive workloads.
• Excellent written and verbal communication skills, with the ability to convey technical detail clearly and concisely.
• Familiarity with WEKA’s architecture and networking requirements is a strong plus.
• Ability to lead architectural discussions on datacenter fabrics for scale-out systems (AI training clusters, hybrid cloud architectures, etc.).
• Strong documentation skills; able to produce clear internal guides and customer-facing technical content.
  Bonus: Experience with Kubernetes networking (CNI plugins, pod networking), Terraform, Ansible, or scripting in Python/Bash for automation.

The WEKA Way:

• We are Accountable: We take full ownership, always–even when things don’t go as planned. We lead with integrity, show up with responsibility & ownership, and hold ourselves and each other to the highest standards.
• We are Brave: We question the status quo, push boundaries, and take smart risks when needed. We welcome challenges and embrace debates as opportunities for growth, turning courage into fuel for innovation.
• We are Collaborative: True collaboration isn’t only about working together. It’s about lifting one another up to succeed collectively. We are team-oriented and communicate with empathy and respect. We challenge each other and conduct positive conflict resolution. We are being transparent about our goals and results. And together, we’re unstoppable.
• We are Customer Centric: Our customers are at the heart of everything we do. We actively listen and prioritize the success of our customers, and every decision we make is driven by how we can better serve, support, and empower them to succeed. When our customers win, we win.

Concerned that you don’t meet every qualification above?

Studies have shown that women and people of color may be less likely to apply for jobs if they don’t meet every qualification specified. At WEKA, we are committed to building a diverse, inclusive and authentic workplace. If you are excited about this position but are concerned that your past work experience doesn’t match up perfectly with the job description, we encourage you to apply anyway – you may be just the right candidate for this or other roles at WEKA.

 WEKA is an equal opportunity employer that prohibits discrimination and harassment of any kind. We provide equal opportunities to all employees and applicants for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

About the job

WEKA is architecting a new approach to the enterprise data stack built for the age of reasoning. NeuralMesh by WEKA sets the standard for agentic AI data infrastructure with a cloud and AI-native software solution that can be deployed anywhere. It transforms legacy data silos into data pipelines that dramatically increase GPU utilization and make AI model training and inference, machine learning, and other compute-intensive workloads run faster, work more efficiently, and consume less energy.

WEKA is a pre-IPO, growth-stage company on a hyper-growth trajectory. We’ve raised $375M in capital with dozens of world-class venture capital and strategic investors. We help the world’s largest and most innovative enterprises and research organizations, including 12 of the Fortune 50, achieve discoveries, insights, and business outcomes faster and more sustainably. We’re passionate about solving our customers’ most complex data challenges to accelerate intelligent innovation and business value. If you share our passion, we invite you to join us on this exciting journey.

What You’ll Be Doing

This is a customer-facing Premium Services role that combines deep, hands-on Ceph architecture and administration with the high-touch, outcome-driven approach of a Senior Designated Services Engineer (DSE). You will be the primary Ceph subject matter expert for assigned strategic customers and internal initiatives, owning the design, deployment, lifecycle operations, and performance of Ceph-based object storage environments. In parallel, you will play a key role in ensuring WEKA's Customer Success, contributing to our five-star Gartner reviews. You will work with cutting-edge technologies and top-tier customers, providing technical expertise and strengthening customer relationships.

Collaborating closely with Account Teams, you will gain deep insight into customers' business requirements, technical needs, and system environments. Your role involves resolving technical issues, bridging gaps between customers and Engineering, and ensuring the highest level of service.

Ceph Architecture & Operations

• Architect, deploy, and operate large-scale production Ceph clusters supporting S3 with an emphasis on availability, performance, and operational simplicity.
• Own cluster lifecycle activities: upgrades, patching, configuration management, routine health checks, and proactive risk remediation.
• Troubleshoot complex issues across the Ceph stack, lead incident response and root-cause analysis.
• Establish and maintain runbooks, operational best practices, and customer-facing documentation; drive continuous improvement in reliability, observability, and automation.
• Partner with customer teams on security and compliance requirements
• Advise on hardware and topology choices to meet workload requirements.

Designated Services Engineering 

• Serve as the primary technical liaison between customers and WEKA Engineering/Product to address feature gaps, reliability concerns, and documentation improvements.
• Own, track, and document customer issues via the ticketing system; drive issues to resolution with clear, timely communication and executive-ready updates when needed.
• Proactively monitor customer environments (Ceph and WEKA) using observability and remote monitoring tools to identify and remediate risks before they impact production.
• Support account teams (Customer Success, Sales Engineering, Partners/Resellers) with deep technical expertise and credibility in front of senior customer stakeholders.
• Contribute to knowledge sharing through internal and customer-facing documentation (FAQs, KB articles, runbooks) and repeatable troubleshooting playbooks.
• Manage multiple engagements and cases concurrently, balancing urgency, impact, and long-term customer outcomes.
• Participate in on-call and follow-the-sun support rotations as required; work occasional alternative hours (nights/weekends/holidays) and travel as needed.

Learning & Growth at WEKA

• Ramp on WEKA’s architecture, tooling, and support model, and progressively take ownership of designated services engagements beyond Ceph.
• Develop deeper expertise in S3-compatible object storage concepts and ecosystems (clients, load balancing, performance testing, multi-tenancy), with mentorship from WEKA SMEs.
• Partner with internal teams to improve product supportability and operational excellence for object-storage use cases.

Requirements

We’re looking for a senior, customer-facing engineer who can lead Ceph architecture and operations today, and who is excited to grow into a broader object-storage and WEKA role.

• 10+ years in customer-facing technical roles solving complex enterprise infrastructure issues.
• 5+ years of hands-on Ceph experience in production: cluster design, deployment, upgrades, and day-2 operations.
• Strong understanding of Ceph internals and operational mechanics: MON quorum, MGR active/standby, OSD behavior, CRUSH and CRUSH maps, pools and placement groups (PGs), recovery/backfill and rebalancing.
• Experience operating large-scale (multi-PB) Ceph environments and navigating the operational challenges of fleet size, PG scaling, and long-running recovery events.
• Practical experience with Ceph RGW and S3 concepts (buckets, users/tenants, load balancing, scaling patterns, performance troubleshooting).
• Expertise in Linux/Unix administration in multi-platform, distributed environments.
• Strong troubleshooting skills across hardware, OS, networking, and distributed storage layers (including diagnosing performance bottlenecks and failure scenarios).
• Deep understanding of networking (Infiniband, Ethernet, DPDK, UCX), cloud computing, and distributed storage.
• Experience with observability and monitoring stacks (Prometheus/Grafana and common log/metrics tooling).
• Proficiency in Python and/or Bash; comfort building automation for monitoring, diagnostics, and repeatable operational tasks.
• Excellent written and verbal communication skills, with the ability to explain complex technical topics to both technical and non-technical stakeholders.

It’s Nice If You Have

• Experience with Kubernetes/Containers and/or cloud platforms (AWS, Azure, OCI, GCP) in storage-heavy environments.
• Familiarity with Jira, Confluence, Slack, and collaborating across Support, Engineering, and Product teams.
• Experience supporting HPC or AI/ML infrastructure (GPU clusters, high-throughput networking, performance benchmarking).
• Experience with infrastructure-as-code or config management (Ansible, Terraform, etc.).
• Strong technical writing skills and a habit of creating reusable runbooks and playbooks.

What Success Looks Like

• Customers view you as a trusted technical leader for Ceph and object storage, and they proactively engage you for architectural guidance and operational reviews.
• You can independently assess Ceph cluster health, identify risk, and lead remediation plans that improve availability and performance.
• You deliver consistent, high-quality customer communications and drive issues to resolution while partnering effectively with internal teams (CS, Product and Engineering).
• You build durable artifacts (runbooks, dashboards, automation, postmortems) that raise the operational maturity of customer environments and WEKA’s supportability.
• You ramp quickly on WEKA’s products and processes and expand your ownership beyond Ceph into broader designated services engagements.

The WEKA Way

• We are Accountable: We take full ownership, always–even when things don’t go as planned. We lead with integrity, show up with responsibility & ownership, and hold ourselves and each other to the highest standards.
• We are Brave: We question the status quo, push boundaries, and take smart risks when needed. We welcome challenges and embrace debates as opportunities for growth, turning courage into fuel for innovation.
• We are Collaborative: True collaboration isn’t only about working together. It’s about lifting one another up to succeed collectively. We are team-oriented and communicate with empathy and respect. We challenge each other and conduct positive conflict resolution. We are being transparent about our goals and results. And together, we’re unstoppable.
• We are Customer Centric: Our customers are at the heart of everything we do. We actively listen and prioritize the success of our customers, and every decision we make is driven by how we can better serve, support, and empower them to succeed. When our customers win, we win.

WEKA is architecting a new approach to the enterprise data stack built for the age of reasoning. NeuralMesh by WEKA sets the standard for agentic AI data infrastructure with a cloud and AI-native software solution that can be deployed anywhere. It transforms legacy data silos into data pipelines that dramatically increase GPU utilization and make AI model training and inference, machine learning, and other compute-intensive workloads run faster, work more efficiently, and consume less energy.

WEKA is a pre-IPO, growth-stage company on a hyper-growth trajectory. We’ve raised $375M in capital with dozens of world-class venture capital and strategic investors. We help the world’s largest and most innovative enterprises and research organizations, including 12 of the Fortune 50, achieve discoveries, insights, and business outcomes faster and more sustainably. We’re passionate about solving our customers’ most complex data challenges to accelerate intelligent innovation and business value. If you share our passion, we invite you to join us on this exciting journey.

What you'll be doing:

As a Senior Designated Services Engineer, you will play a key role in ensuring WEKA's Customer Success, contributing to our five-star Gartner reviews. You will work with cutting-edge technologies and top-tier customers, providing technical expertise and strengthening customer relationships. Collaborating closely with Account Teams, you will gain deep insight into customers' business requirements, technical needs, and system environments. Your role involves resolving technical issues, bridging gaps between customers and Engineering, and ensuring the highest level of service.

As a Senior Designated Services Engineer, you’ll:

• Serve as the primary technical liaison between customers and Engineering to address feature gaps, reliability concerns, and documentation improvements.
• Troubleshoot and resolve technical issues, escalating to Engineering when necessary.
• Provide feedback to Engineering to enhance product supportability, usability, and serviceability.
• Support pre-sales engineers, partners, and resellers with technical expertise.
• Proactively monitor WEKA systems using remote monitoring tools to identify and address potential issues.
• Own, track, and document customer issues via the ticketing system.
• Communicate clearly and professionally with customers, partners, and internal teams.
• Contribute to knowledge-sharing through internal and customer-facing documentation (FAQs, KB articles).
• Manage multiple projects and support cases concurrently.
• Advocate for customer concerns and represent WEKA externally.
• Develop subject matter expertise in WEKA and customer technologies.
• Participate in on-call, follow-the-sun support rotations as needed.
• Availability for alternative work hours (nights, weekends, holidays) and potential regional/international travel.

Requirements:

• 10+ years in customer-facing technical roles, solving complex enterprise infrastructure issues.
• Ability to diagnose hardware failures, network congestion, and performance bottlenecks.
• Enterprise infrastructure L3 or higher support experience (Linux-based storage, networking, virtualization, cloud, etc.).
• Strong technical troubleshooting in multi-platform, distributed environments.
• Strong understanding of distributed storage systems.
• Expertise in Linux/Unix administration.
• Deep understanding of networking (Infiniband, Ethernet, DPDK, UCX), cloud computing, and distributed storage.
• Proficiency in Python, Bash, and experience with automation scripting for system monitoring and troubleshooting.
• Knowledge of POSIX, NFS, S3 protocols, log management, and monitoring tools (Prometheus, Grafana).

It's nice if you have:

• Experience with JIRA, Confluence, Slack, and other collaboration tools.
• Experience collaborating between customer support and product development teams.
• Familiarity with Kubernetes, Containers, LXC, and cloud platforms (AWS, Azure, OCI, GCP).
• Prior experience managing large-scale HPC clusters.
• Strong technical writing skills and a creative approach to problem-solving.

The WEKA Way:

We are Accountable: We take full ownership, always–even when things don’t go as planned. We lead with integrity, show up with responsibility & ownership, and hold ourselves and each other to the highest standards.

We are Brave: We question the status quo, push boundaries, and take smart risks when needed. We welcome challenges and embrace debates as opportunities for growth, turning courage into fuel for innovation.

We are Collaborative: True collaboration isn’t only about working together. It’s about lifting one another up to succeed collectively. We are team-oriented and communicate with empathy and respect. We challenge each other and conduct positive conflict resolution. We are being transparent about our goals and results. And together, we’re unstoppable.

We are Customer Centric: Our customers are at the heart of everything we do. We actively listen and prioritize the success of our customers, and every decision we make is driven by how we can better serve, support, and empower them to succeed. When our customers win, we win.

Concerned that you don’t meet every qualification above?

Studies have shown that women and people of color may be less likely to apply for jobs if they don’t meet every qualification specified. At WEKA, we are committed to building a diverse, inclusive and authentic workplace. If you are excited about this position but are concerned that your past work experience doesn’t match up perfectly with the job description, we encourage you to apply anyway – you may be just the right candidate for this or other roles at WEKA.

 WEKA is an equal opportunity employer that prohibits discrimination and harassment of any kind. We provide equal opportunities to all employees and applicants for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

CUSTOMER RETENTION STRATEGIST 

Our Mission is to be able to say - "Anyone in the World below $15M should fire their Agency tomorrow as nobody can beat this Value & Service at this Price"

We are seeking a highly driven and performance-oriented Customer Retention Strategist to join our team.

In this position at Common Thread Collective (CTC), you will play a pivotal strategic role, guiding our clients toward durable, scalable growth. Your core responsibility is to deliver steady and reliable revenue through retention-focused initiatives—using data-backed insights to build accurate forecasts, shape strategic direction, and ensure consistent performance. At CTC, your expertise is invaluable, covering the elements of CTC's strategic forecasting methods and the foundational principles of retention marketing.

Your impact goes far beyond managing email programs—you operate as a trusted advisor to our clients across all areas of retention strategy. You clearly communicate the rationale behind our decisions, connecting forecasting insights to the email, SMS, direct mail, and other retention touchpoints we activate. Your clarity strengthens client trust and deepens alignment throughout the partnership.

You also act as a strong advocate for CTC’s unique retention methodology and the tools that support it.

As a Customer Retention Strategist, you lead with precision and purpose, ensuring every initiative is executed to the highest standard and tightly aligned with client objectives.

You thrive on solving complex challenges, take complete ownership of outcomes, and are committed to developing, enhancing, and scaling high-impact retention programs. We embody the principle “Everyday in Every Play, Count on Me”—embracing accountability, striving for excellence, and consistently delivering results that matter.

WHAT WE LOOK FOR

This place isn’t for everyone, but it might be for you if…

Our core values are the heart and soul of this incredible Company. The right person for this role will appreciate each of these values, personally subscribe to them, and understand why each is critical to having a great business.

To give ourselves our best shot at accomplishing Our mission, we organize all of our decisions — from recruiting, to hiring, to raises, to promotions, to how we spend our time and money — in the direction of three committed values.

We recognize these values aren't for everyone.

They're challenging. In fact, they're so challenging, that's why we invest so much in supporting our team and why we tend to attract people who are craving the opportunity to do more at work than get a paycheck. We're looking for those who are interested in making their work significant.

AUTODIDACT

• Naturally curious and an autodidact, able to absorb information quickly and effectively, like osmosis. Your commitment to learning sets you apart, absorbing information swiftly and more effectively than your peers.
• Your openness to both offer and embrace feedback as an opportunity for growth and implement it proactively, without needing constant direction.
• Demonstrates resourcefulness, and independently refine your skills without being prompted.
• Thrives in a self-managed environment, showing autonomy, initiative, and a commitment to continuous improvement and not requiring task lists built by their managers and constant oversight.

UNIMPEACHABLE CHARACTER

• Embodies a character that inspires pride in both personal and professional associations.
• Consistently honest, with the courage to acknowledge and communicate hard truths, and the humility to accept them, even when uncomfortable, and never lie in any situation.
• Displays a high level of self-awareness, taking full ownership of outcomes without resorting to a victim mindset.
• Values constructive feedback and integrates it, understanding nothing great is built without feedback.

COMPETITIVE GREATNESS

• Performs at their best when it matters most, The Enjoyment of Hard Challenges.
• Demonstrates an unyielding determination to get things done, regardless of obstacles, time constraints, skills needed, or resources.
• Adapts to changing circumstances, recognizing that true success is about not just meeting, but exceeding what is required.
• Possesses a deep passion for their work, using creativity and resilience to overcome any hurdle.

Minimum Experience Requirement  

• At least 2 years of hands-on experience in email and SMS marketing, with proven execution across campaigns, automations, segmentation, and optimization.

• A minimum of 2 years of experience in retention marketing, owning initiatives that drive predictable revenue, customer lifetime value, and ongoing lifecycle improvements.
  
  

What Success Looks Like

NECESSARY SKILLS

KICK OFF PERIOD

• Be willing to put in the hard work required and be hungry enough to go through the kick off.
• Being ready and prepared for this to be the hardest job you have ever worked, as you would fundamentally develop a high-leverage new skill.
• The ability to take feedback and implement it fast.
• Finish the work to the fullest with quality and on time.
• Perseverance.
• Remember and learn from the repetitive doing of the exercises.

ONBOARDING

• Align with the team and contribute to the team called Brain Trust for Ideas across clients.
• Manage, align & work with the team members of your pod including Growth strategist, Meta/Google/Channel Media Buyer and Creative Strategist.
• Ability to organize, prioritize, and manage multiple tasks with great attention to detail.
• Upkeep of data integrity of your clients across Statlas and other tracking tools.
• Be responsible for the execution of the Prophit system for your clients
• Building an Email Forecast for your clients
  • Utilizing a Growth map using the Prophet System
  • Data Analysis required during analysis of past campaigns and flows etc
  • Marketing calendar alignment and upkeep with clients
• The Monthly Execution and Actualisation vs the Forecast.
  • You make tactical deconstructions and actualize the projections each month, and determine additional resources required to meet KPIs.
• Combine data analysis and feedback from clients to develop strategic plans for the future.
• When it's time to pivot you are among the first early adopters
• Take a lead in situations that present any obstacle to execution.
• An insatiable curiosity, and an inability to leave a problem alone until you've found one or many different potential solutions.
• Responsible for the implementation of CTC's Email and SMS best practices
• Leverage tools like memberships, subscriptions, loyalty programs, popups, quizzes, cart drawers, post-purchase upsell tools, direct mail and more, to impact retention metrics.
• Upkeep and management of our ideologies and processes throughout the account.
• Monitoring active campaigns, and deploying additional resources, or updating strategy to ensure the best possible chance of hitting the Projected Targets.
• Implementing tests in your accounts in an effort to beat your best-performing campaigns.

ENSURING AND HOLDING THE STANDARD OF QUALITY OF WORK

• Ensuring deliverables are on-brand 100% of the time, in collaboration with designers and copywriters.
• Ensuring that automations, campaigns and any other retention tool has the correct technical setups and work in tandem to achieve desired business outcomes
• Ensuring alignment with the client vs the forecast & strategy
• Ensuring above benchmark client satisfaction rate feedback
• Ensuring following the Prophit system execution to 100% within the timeline required.
• Ensuring all the work is delivered based on the timeline assigned with optimal quality & attention to detail.

Client Communication

• You are a champion of communication, ensuring the client is aligned on Retention goals aligned with revenue goals on the Growth Map and next steps, while making sure everybody on your team has clarity on what is required with exact deadlines.
• Responsible for sending daily performance updates to the client
• Ensure alignment across Strategy and Forecast with the client for every week of the month.
• Providing weekly updates via Slack.
• Report where required, collaborating with Growth Strategists and Media Buyers.
  
  

CONTRIBUTING BACK

• Contributing your learnings back to the system for feedback and continuous improvement.
• Contributing & collaborating in ideas and learning across teams.
• Contributing to ideas and learning in future company content production.

NEXT-LEVEL SKILLS

Communication Skills

• Fluent in English, with a proven ability to communicate persuasively and present ideas clearly to various stakeholders.
• Skilled in crafting thoughtful, empathetic client messaging that resonates, demonstrating a high level of emotional intelligence.
• Strong presentation skills, capable of delivering compelling presentations that drive engagement and decision-making.

Great Data Analysis skills

• Strong raw talent for data analysis, with an eagerness to learn and improve.
• Familiarity with data tools, including Google Sheets, with the flexibility to develop advanced skills through on-the-job experience.

Past Experience 

• Historical expertise that compounds to bring a well-rounded perspective and adds value to the role.
• A breadth of experience from any of the multiple domains, including mathematics, data analytics, copywriting, email/sms marketing etc.

Critical Thinking 

• Ability to approach challenges with structured thinking, utilizing logical frameworks to effectively solve complex problems.
• Naturally adept at dissecting issues and proposing practical, impactful solutions.

Impact

• Passionate about e-commerce and eager to contribute to a high-performing team at the forefront of the industry.
• Highly motivated and hardworking, with a strong desire to learn, grow, and make a meaningful impact.
• Thrives in environments where they can see the direct results of their actions on the business, with a strong preference for roles that offer full accountability and autonomy.

Results 

You will merge the Retention, Growth and elements of finance to build a forecasted strategy to help the business achieve its goal.

• Achieve certification and confidence in our ideology by the end of training, enabling precise execution of the Prophit system to ensure top-quality results for clients.
• Consistently deliver high-accuracy performance of retention, far beyond the email/sms platform, referring to the Prophit system's Growth Map and Statlas.
• Lead and collaborate with your team to optimize productivity and maintain high-performance standards.
• Apply best practices in email and sms marketing to drive outstanding results, ensuring no one could achieve better outcomes in your role.
• Maintain client satisfaction levels above benchmark rates, aligning on forecasts to exceed client expectations.
• Adhere to rigorous quality standards in client feedback, forecasting, email production and execution.
• Meet all deadlines and retention requirements requirements, ensuring timely and on Target Performance.
• Contribute valuable ideas to team discussions and company-wide content, supporting growth and innovation.

DOMAIN

MANAGEMENT

• Your supervisor would be Josh Tay, The Director of Retention. 
• As a Customer Retention Strategist, you'll report directly to Josh — a leader known for challenging the norms of retention marketing and alignment with real business growth. Josh is known by his team, and all he’s worked with before, as someone who will make you level up in your thinking. Every team member has walked away being a better Customer Retention Strategist after working with Josh, that’s his promise to you, no matter if you’ve worked with him for 1 month, 1 year or 5 years

Working under Josh’s guidance will push you to your limits in the best possible way. He models the value of “do whatever it takes to be the absolute best”, and learning from him means you’ll level up in knowledge, perspective and precision. Josh is committed to personally ensuring you reach your full potential as a Customer Retention Strategist, supporting your journey every step of the way.

JOB SCOPE

• Oversee the profitable growth of retention channels, including but not limited to email, sms, direct mail, popups and push notifications. Where required, you may work within subscription, membership, loyalty programs and more.
• Write briefs and ensure the rest of the team is able to execute on it
• Complete reports with a high degree of accuracy, checking against multiple data points
• Analyse metrics and KPIs to measure the effectiveness of retention efforts, providing insights and recommendations for improvements, with Statlas and the Growth Map as your guide.
• Collaborate with design, content and any other relevant teams to create compelling and engaging email content, ensuring brand consistency and messaging alignment.
• Ensure the timely delivery of relevant deliverables (emails, sms etc), which includes effective internal project management and management of clients and their teams.
• Stay updated with industry trends, new features, and best practices in retention marketing to continuously optimize performance.
• This is a client-facing role. So you must be able to consult clients and solve business problems, far beyond the email platform.
• Prioritize the development of relational equity with your team and clients to foster lasting relationships for the continued growth of CTC and our client businesses.

WHAT’S IN IT FOR ME?

SALARY RANGE

• First 30 days – $1.5K (Part-time transition phase)

  • Give notice at your current job (if applicable)

  • Participate in daily training for the first 15 days

  • Shadow and support ongoing accounts during the next 15 days while preparing to take on your own clients

  Days 31–60 – $3K (Full-time start)

  • Transition to full-time

  • Begin managing your first 3 client accounts independently

  Days 61–90 – $4–5K + performance bonuses

  • Continue growing your portfolio

  • Earn bonuses based on hitting revenue targets

  •  Negotiate your term contract annually

This will depend on the amount of clients and the quality of work.

Growth, Transparency, and Fairness in Career Development

• Progress is Clearly Defined
  • Depends primarily on your experience with the system & quality of execution against it. Following a well-defined path for the first 12 months and how exactly you can grow to be promoted to the next level.
• Fairness and transparency are prioritized
  • Access a weekly performance dashboard to see exactly where you stand compared to team members on both objective and subjective metrics.
• Pay transparency is upheld for all team members
  • With consistent contract terms and a clear roadmap for increasing earnings, ensuring everyone understands the path to greater compensation. We will also talk monthly about how you can progress
• My Commitment to You:
  • You will work harder, learn more than ever before, and get recognized by the world for your expertise. You will gain a diverse skill set while actively contributing to the continuous development of new tools and improvements within our system. In doing so you will have an incredible opportunity for rapid career progression.
  • We will continue to provide you mentorship through every step of your development in the role and promotion from it. We will then continue to provide feedback against the expectation and evaluate against it.

Location & Environment

• Fully remote with the ability to pick your schedule.
• Embrace autonomy as a core value, with clear expectations, regular 1:1 feedback sessions, and measurable quality benchmarks to support personal growth. Exceptional work is recognized and rewarded, with weekly check-ins for accountability, ensuring you're consistently challenged and engaged with new opportunities daily.

THE ROLE

You'll be the strategic engine behind a brand's social presence, turning audience understanding, cultural signals, and platform data into briefs, frameworks, and recommendations that guide the creative team to produce stand-out work. Working across always-on content, campaign activations, creator partnerships, and reactive cultural moments, you'll ensure social output is strategically coherent and creatively ambitious.

We're looking for someone who can think at brand level and act at platform level, someone equally comfortable articulating a long-term content strategy as they are writing a sharp brief for a trending moment on TikTok. Success means social work that is rooted in real insight, aligned with brand purpose, and demonstrably effective in driving engagement, conversation, and brand affinity.

WHAT YOU'LL DO

• Lead social-first strategy, developing content strategies, campaign platforms, and always-on frameworks that connect brand purpose to audience behaviour on social.

• Mine consumer, cultural, and category insight to identify opportunities for the brand to show up meaningfully in social conversations and cultural moments.

• Translate platform data, social listening, and audience research into actionable creative briefs that give the team a clear strategic springboard.

• Develop audience and community strategies that deepen connection with diverse audiences across markets and platforms.

• Partner with the creative team to shape ideas from brief through to execution, providing strategic input that sharpens and elevates the work.

• Collaborate with social media managers to align strategic recommendations with publishing plans, platform priorities, and performance learnings.

• Inform creator and influencer strategy, identifying partnership opportunities that are authentic to the brand and relevant to target audiences.

• Present strategic thinking and campaign recommendations to brand stakeholders with clarity, confidence, and a strong point of view.

• Analyse social performance data and campaign results to refine strategy over time, building a continuous learning loop between insight, creative, and outcomes.

• Stay ahead of social platform evolution, emerging audience behaviours, cultural trends, and competitive activity in beauty and personal care.

• Mentor and develop junior strategists within the studio, building strategic capability and fostering a culture of curiosity and rigour.

• Shape strategic processes and tools for the studio, including briefing templates, insight frameworks, and reporting approaches suited to social-speed workflows.

WHAT YOU BRING

• 8+ years of strategy experience, with a significant focus on social-first or digital-first work for consumer brands.

• Deep understanding of social platforms (TikTok, Instagram, YouTube, and emerging channels), including how audiences behave, how content is discovered, and what drives engagement.

• A track record of developing strategies that led to effective, measurable social campaigns or content programmes.

• Experience in beauty, personal care, wellness, or FMCG, with a strong grasp of category dynamics, consumer motivations, and cultural context.

• Proven ability to turn research, data, and cultural observation into sharp, actionable briefs and strategic frameworks.

• Experience working with or briefing content creators and influencer partnerships as part of a social content strategy.

• Confidence presenting strategic recommendations to senior brand stakeholders, with the ability to simplify complexity and build conviction.

• Strong analytical skills, with experience using social listening tools, platform analytics, and audience research to inform strategy.

• A collaborative working style, with experience partnering closely with creative, production, and media teams.

• Experience mentoring or developing other strategists.

• Professional proficiency in English; additional languages are a plus.

Gen AI and Agentic Thinking

• Proficiency with Gen AI tools (such as ChatGPT, Claude, Perplexity, research assistants) to enhance insight generation, trend analysis, audience research, and strategic development.

• Agentic mindset: ability to deconstruct complex strategic challenges, map out the most effective approach, and execute with rigour and adaptability.

• Experience using AI to accelerate research, identify patterns in data, and stress-test strategic hypotheses.

• Understanding of AI capabilities and limitations, with strong critical evaluation of AI-generated insights and a commitment to human judgement and contextual nuance.

• Ability to guide teams in using AI tools responsibly and effectively within the strategic process.

Qualifications: Formal degrees are welcome but not required. Equivalent experience counts. Experience can be gained through work, study, volunteering, or self-directed learning.

NICE TO HAVE

• Multi-market or global brand strategy experience, with an understanding of adapting social strategy across regions and audiences.

• Experience in a social-specialist, in-house, or embedded agency environment.

• Familiarity with social commerce, community management strategy, or earned media approaches.

• Experience with brand purpose, inclusion, or social impact strategy.

• Knowledge of the evolving regulatory and ethical landscape in beauty marketing.

#OLATAM #REQID16837

Want to help us help others? We’re hiring! 

GoFundMe is the world’s most powerful community for good, dedicated to helping people help each other. By uniting individuals and nonprofits in one place, GoFundMe makes it easy and safe for people to ask for help and support causes—for themselves and each other. Together, our community has raised more than $40 billion since 2010.

Join us! The GoFundMe Pro team is searching for our next Senior Software Engineer to implement our campaign experiences. The ideal candidate is well-versed in full stack development and is particularly comfortable building the user experience for a dynamic web application. We want to talk to you if you can see beyond the {brackets} and love transforming designs and mockups into highly-scalable, fault-tolerant, and seamless user experiences. 

Candidates considered for this role will be located in Buenos Aires, Argentina. 

The Job

• Analyze, design, and develop software that delivers clean, maintainable code within a large, complex, and established code base.
• Contribute to a microservice based evolution of the technical infrastructure.
• Learn and grow your skills by working collaboratively with experienced and engaged developers to design new features and re-architect existing ones.
• Within an Agile environment, work as part of a Scrum team and develop web-based software solutions.
• Mentor engineers to become proficient developers using best software development practices and processes.

You 

• Bachelor’s Degree in Computer Science or a related field, or equivalent work experience.
• 5+ years of professional software development experience with web development
• Excellent understanding of distributed software architecture with experience debugging distributed systems with high data loads.
• High-level proficiency with React, Javascript ES6, TypeScript, Node.js, HTML/CSS.
• Familiarity with GraphQL, Elasticsearch, Docker, AWS (EC2, ECS, Lambda, SNS).
• Ability to understand product requirements and translate them into technical subtasks.
• Experience with Scrum/Agile development methodologies.
• Comfortable working with agents, agent orchestrators, MCP servers, and many of the newest AI related technologies
• Deep experience with code versioning tools (GIT/Bitbucket).
• A deep sense of quality, and sharp engineering skills with strong computer science fundamentals.
• Experience working with remote and offshore teams

Preferred

• Experience building PCI compliant systems
• Experience with Next.js
• Experience working with a design system
• Experience with eCommerce platforms
• Experience with PHP and Laravel
• Proficient in schema design in relational or NoSQL databases (MySQL, MongoDB).
• Proficient with microfrontend/microservices architecture

Why you’ll love it here

• Make an Impact: Be part of a mission-driven organization making a positive difference in millions of lives every year.
• Innovative Environment: Work with a diverse, passionate, and talented team in a fast-paced, forward-thinking atmosphere.
• Collaborative Team: Join a fun and collaborative team that works hard and celebrates success together.
• Competitive Benefits: Enjoy competitive pay and comprehensive healthcare benefits.
• Holistic Support: Enjoy financial assistance for things like hybrid work, family planning, along with generous parental leave, flexible time-off policies, and mental health and wellness resources to support your overall well-being.
• Growth Opportunities: Participate in learning, development, and recognition programs to help you thrive and grow.
• Commitment to DEI: Contribute to diversity, equity, and inclusion through ongoing initiatives and employee resource groups.
• Community Engagement: Make a difference through our volunteering program.

We live by our core values: impatient to be great, find a way, earn trust every day, fueled by purpose. Be a part of something bigger with us!

GoFundMe is proud to be an equal opportunity employer that actively pursues candidates of diverse backgrounds and experiences.  We do not discriminate on the basis of race, color, religion, ethnicity, nationality or national origin, sex, sexual orientation, gender, gender identity or expression, pregnancy status, marital status, age, medical condition, mental or physical disability, or military or veteran status.

If you require a reasonable accommodation to complete a job application or a job interview or to otherwise participate in the hiring process, please contact us at accommodationrequests@gofundme.com. 

Global Data Privacy Notice for Job Candidates and Applicants:

Depending on your location, the General Data Protection Regulation (GDPR) or certain US privacy laws may regulate the way we manage the data of job applicants. Our full notice outlining how data will be processed as part of the application procedure for applicable locations is available here. By submitting your application, you are agreeing to our use and processing of your data as required. 

Learn more about GoFundMe:

We’re proud to partner with GoFundMe.org, an independent public charity, to extend the reach and impact of our generous community, while helping drive critical social change. You can learn more about GoFundMe.org’s activities and impact in their FY ‘25 annual report.

Our annual “Year in Help” report reflects our community’s impact in advancing our mission of helping people help each other.

For recent company news and announcements, visit our Newsroom.

The role:

The Head of Creative Studio will drive the next chapter of CookUnity's performance marketing, harnessing AI to amplify storytelling, accelerate content/creative production, and enable rapid creative testing at scale. This role reports to the Head of Growth and operates at the crossroads of strategy, creative, and technology.

Creative strategy is your core: you understand audiences deeply, know what makes ads convert, you are obsessed with testing and can navigate the nuances of different formats. Working closely with the Growth Marketing team, you'll turn strategic priorities into scalable creative systems, testable concepts, and high-performing assets. You'll also architect the AI-driven workflows and production pipelines that multiply output and compress learning cycles.

Responsibilities:

Creative Strategy for Growth Partner with the Growth Marketing team to shape and execute creative strategies across performance channels—Meta, TV, direct mail, YouTube, email, and landing pages—ensuring every concept resonates with real customers. Develop frameworks for high-performing creative territories and connect data, testing insights, and customer behavior to new creative opportunities.

Build CookUnity's AI Creative Engine: Design the end-to-end AI-assisted creative system, including workflows, prompt libraries, guardrails, asset databases, and tool stacks. Integrate AI across formats—research, image, video, motion, and sound—while maintaining quality, consistency, and brand alignment. Use AI to accelerate creation without replacing craft, from rapid prototyping to advanced experimentation.

Scale Creative Production & Velocity: Oversee a pipeline capable of producing a high volume of weekly assets across UGC, motion, product, chef storytelling, and paid media formats. Blend human creativity with AI-enabled workflows to increase speed, reduce bottlenecks, and uphold quality. Build repeatable systems that transform big ideas into scalable, test-ready assets.

Cross-Functional Collaboration: Work with Brand, Growth, CRM, Studio Production, Product, and Engineering to deploy AI-powered creative across campaigns, onboarding flows, lifecycle marketing, and personalization efforts. Partner with Production and Studio teams to balance AI workflows with traditional craft, and collaborate with technical teams to translate creative needs into tools and automated solutions.

Drive Creative Experimentation & Performance: Collaborate with Growth Marketing to design structured testing frameworks, concept logs, and learning agendas. Develop AI-powered methodologies for testing creative variations at scale and translate performance data into actionable creative insights.

Creative Quality & Brand Integrity: Maintain a high bar for taste, clarity, and craft across all assets, whether AI-assisted or human-made. Ensure CookUnity's creative expression remains chef-driven, high-quality, and emotionally resonant.

Lead a Hybrid Creative Team: Mentor and develop designers, editors, AI specialists, and video producers. Foster a culture of curiosity, experimentation, high standards, and operational clarity.

Qualifications:

• 7+ years of experience in creative strategy or marketing leadership roles with a track record of innovation.
• 2+ years of hands-on experience with generative AI and creative technology tools (e.g., Midjourney, Runway, Google Veo 3, Kling AI, ElevenLabs, Adobe Firefly, Stable Diffusion, HeyGen, N8N).
• Strong understanding of performance marketing, brand storytelling, and content operations.
• Exceptional communication, presentation, and organizational skills.
• Ability to translate complex technology into scalable creative systems.
• Entrepreneurial mindset with comfort in fast-paced, evolving environments.
• Deep curiosity for AI, creativity, and human-machine collaboration.
• Preferred: Experience working in startups, high-growth environments, or tech companies.

Who You Are

Visionary and pragmatic—able to think boldly while building systems that scale. Highly collaborative with strong cross-functional influence. Passionate about creativity, culture, and emerging technology. A hands-on problem solver who balances data with intuition. Resilient, adaptive, and energized by experimentation.

Learn More About CookUnity

We believe great leadership starts with alignment on vision, values, and ways of working. To give you deeper insight into who we are and what we’re looking for, we invite you to explore: CookUnity's Leadership Principles – The values and behaviors that guide how we operate, collaborate, and scale.

We hope this provides valuable insight into our culture and product vision. If this excites you, we’d love to connect!

Benefits

🩺  Health Insurance coverage

🌅 401k Plan

📈 We grow, you grow: Stock Options Plan granted on Day 1 

🌟 Eligible for a bi-annual performance bonus 

⛱ Unlimited PTO 

🗓️ 5- year Sabbatical: After 5 years with CookUnity, you get a 4-week paid sabbatical

🐣 Paid Family leave

🕯 Compassionate Leave: 3-5 days each time the need arises

🥘 A generous amount of CookUnity credits to enjoy our amazing meals, added to your account, monthly

🧘🏽‍♀️ Wellness perks: access to fitness subsidies to build a healthy lifestyle

👩🏾‍🏫 Personalized Spanish coach

🚀 Awesome opportunity to join a company that is looking to change how we eat and how chefs work!

Xometry is seeking a Senior Data Scientist to join our Data Science team. This person will drive data science initiatives, provide technical guidance when needed, and leverage data to solve complex business challenges. The ideal candidate has a deep understanding of data science methodologies, strong statistical expertise, and proven experience delivering impactful data solutions in a dynamic environment. This is a 1-year contract with the potential for extension.

Responsibilities:

• Use data analysis, visualization, and modeling tools (e.g., Looker, Jupyter Notebooks, Python, Pandas) to drive data-driven business strategies, with a focus on cost prediction for a two-sided marketplace.
• Design and execute data science projects, including hypothesis development, statistical analysis, and experimentation (e.g., A/B testing) to answer key business questions and validate assumptions.
• Collaborate with cross-functional teams to translate business needs into data science solutions and ensure alignment with Xometry’s objectives.
• Analyze existing algorithms for accuracy and performance, provide recommendations for optimization, and update production code as necessary.
• Query and extract data from databases (e.g., Snowflake, MongoDB) to support analysis and model development.
• Implement robust data science methodologies, emphasizing best practices in code reproducibility, version control, and model deployment.
• Continuously iterate and improve solutions within a fast-paced, agile environment, addressing challenges with innovative, data-driven approaches.
• Foster a culture of collaboration, teamwork, and continuous learning, encouraging knowledge sharing and skill development within the team.

Qualifications:

• A bachelor’s degree is required; an advanced degree (M.S. or PhD) in applied math, computer science, data science, engineering, or a related field is highly preferred.
• 5+ years of experience in data science
• Strong expertise in SQL and Python (numpy, scipy, pandas, and scikit-learn preferred) and experience with API integrations using Python.
• Proficient in applied statistics, including knowledge of probability distributions, confidence intervals, statistical tests (e.g., t-tests, ANOVA, Chi-Square), and power analysis.
• Experience with pricing algorithms and technology-driven product development.
• Knowledge of scientific software principles, including version control, code reproducibility, and deployment practices.
• Demonstrated ability to work in a fast-paced, ambiguous environment and manage shifting priorities effectively.
• Must be able to work core hours aligned with US Eastern Time (GMT-5).
• Strong communication and interpersonal skills to collaborate with global teams and articulate complex technical information to non-technical stakeholders.

#LI-Remote

Xometry is seeking a Senior Data Scientist to join our Generative AI team. The candidate will focus on training and fine-tuning Visual Language Models (VLMs) for multimodal document understanding. The ideal candidate will leverage their expertise in machine learning and computer vision to advance Xometry's capabilities in processing and extracting structured data from complex documents and images. This is a 1-year contract.  

Responsibilities:

• Develop, fine-tune, and evaluate Visual Language Models (VLMs) to enhance document understanding, focusing on multimodal data such as text, images, and technical drawings.
• Design and implement data preparation, cleaning, and augmentation processes tailored to multimodal model training, ensuring high-quality data pipelines for VLMs.
• Leverage transfer learning and pre-trained models to accelerate model development and optimize performance on Xometry’s specific data.
• Use cloud resources (e.g., Amazon Web Services) to scale training and fine-tuning processes for VLMs efficiently.
• Collaborate with data engineering and machine learning operations (MLOps) teams to deploy VLMs into production and monitor their performance.
• Interpret model outputs and improve model accuracy and robustness by applying data analysis and visualization tools (such as Python, Jupyter Notebooks, and SQL).
• Experiment with and implement state-of-the-art model architectures, continuously optimizing VLM performance in a fast-paced, iterative environment.
• Work within a team-oriented setting, participating in peer reviews, sharing insights, and contributing to an environment of continuous learning and improvement.

Qualifications:

• A bachelor’s degree is required; an advanced degree (M.S. or PhD) in computer science, data science, machine learning, or a related field is highly preferred.
• 5+ years of experience in data science and machine learning, with expertise in Visual Language Models or multimodal machine learning.
• Strong experience with machine learning libraries and frameworks such as PyTorch, TensorFlow, or Hugging Face.
• Proficiency in Python, including libraries like pandas, numpy, and scikit-learn.
• Solid understanding of deep learning techniques and experience with transfer learning, fine-tuning, and model evaluation.
• Experience with cloud platforms (e.g., AWS SageMaker) for model training and deployment.
• Familiarity with data processing and visualization tools (SQL, Jupyter Notebooks, Looker, etc.) and basic database knowledge (e.g., Snowflake, MongoDB).
• Excellent analytical and problem-solving skills, with a strong ability to work in an environment that values teamwork, innovation, and continuous learning.
• Familiarity with computer vision tasks and frameworks, as well as experience with multimodal data, is a plus.

#LI-Remote

Xometry is seeking a Senior Machine Learning Engineer to join our growing organization. The right person will help move our machine learning capabilities to the next level. You’ll be working in an organization where AI is the enabler and center of its core business strategy. You want to be part of a small, intensely skilled team, who feel total ownership of their work, and can’t imagine a day without learning & coding.  You will play a crucial role in the Xometry platform and everything you do will matter.

Responsibilities:

• At Xometry, you will play a crucial role in exploring new machine learning opportunities, researching and performing proof of concepts, and bringing new machine learning and AI solutions into Xometry’s platform
• Develop and implement machine learning models that improve Xometry’s ability to predict cost, price, and sourcing options for our customers and suppliers.
• You will be responsible for leading the evaluation of emerging technologies, identifying areas for improvement, and developing new features while ensuring the reliability and scalability of Xometry’s platform
• Lead the exploration of emerging AI and machine learning technologies and develop proof-of-concepts to assess their potential impact on Xometry’s platform
• Collaborate with cross-functional teams to gather requirements, prioritize features, and define technical solutions based on the latest innovations
• Monitor machine learning models and AI performance and troubleshoot issues as they arise
• Contribute to the documentation and knowledge base to help other teams understand and use Xometry’s AI effectively

Qualifications:

• Experience with state of the art ML modeling techniques and approaches like transformers, self supervised pre-training, generative modeling, LLMs, etc
• Experience with large scale data processing (e.g., Hands-on experience training and applying models at scale using deep learning frameworks like PyTorch or Tensorflow)
• Successful candidates in this role need to be able to bridge state of the art approaches to real world impact
• A cloud-native software craftsperson with hands on experience with containers, container orchestration, and distributed systems
• An engineer with a self-driven attitude who can own problems and deliver solutions
• Strong software fundamentals with experience in design patterns, refactoring, OOP, and testing
• A cloud practitioner who values the “shift-left” mentality by building systems with Infrastructure as Code, not console clicking
• Data’s at the heart of our systems, we hope it's yours too. You’re comfortable working with SQL and/or NoSQL, understand database design, and data analysis
• Experience building and consuming CI/CD pipelines
• Someone who knows their way around the command line and has experience working with *nix systems
• 5+ years working experience in the engineering teams that build large-scale ML-driven user-facing products
• 3+ years experience leading cross-team engineering efforts
• Strong execution skills in project management

#LI-Remote

Xometry is seeking a Senior Machine Learning Engineer to join our growing organization. The right person will help move our machine learning capabilities to the next level. You’ll be working in an organization where AI is the enabler and center of its core business strategy. You want to be part of a small, intensely skilled team, who feel total ownership of their work, and can’t imagine a day without learning & coding.  You will play a crucial role in the Xometry platform and everything you do will matter.

Responsibilities:

• At Xometry, you will play a crucial role in exploring new machine learning opportunities, researching and performing proof of concepts, and bringing new machine learning and AI solutions into Xometry’s platform
• Develop and implement machine learning models that improve Xometry’s ability to predict cost, price, and sourcing options for our customers and suppliers.
• You will be responsible for leading the evaluation of emerging technologies, identifying areas for improvement, and developing new features while ensuring the reliability and scalability of Xometry’s platform
• Lead the exploration of emerging AI and machine learning technologies and develop proof-of-concepts to assess their potential impact on Xometry’s platform
• Collaborate with cross-functional teams to gather requirements, prioritize features, and define technical solutions based on the latest innovations
• Monitor machine learning models and AI performance and troubleshoot issues as they arise
• Contribute to the documentation and knowledge base to help other teams understand and use Xometry’s AI effectively

Qualifications:

• Experience with state of the art ML modeling techniques and approaches like transformers, self supervised pre-training, generative modeling, LLMs, etc
• Experience with large scale data processing (e.g., Hands-on experience training and applying models at scale using deep learning frameworks like PyTorch or Tensorflow)
• Successful candidates in this role need to be able to bridge state of the art approaches to real world impact
• A cloud-native software craftsperson with hands on experience with containers, container orchestration, and distributed systems
• An engineer with a self-driven attitude who can own problems and deliver solutions
• Strong software fundamentals with experience in design patterns, refactoring, OOP, and testing
• A cloud practitioner who values the “shift-left” mentality by building systems with Infrastructure as Code, not console clicking
• Data’s at the heart of our systems, we hope it's yours too. You’re comfortable working with SQL and/or NoSQL, understand database design, and data analysis
• Experience building and consuming CI/CD pipelines
• Someone who knows their way around the command line and has experience working with *nix systems
• 5+ years working experience in the engineering teams that build large-scale ML-driven user-facing products
• 3+ years experience leading cross-team engineering efforts
• Strong execution skills in project management

#LI-Remote

Want to help us help others? We’re hiring!

GoFundMe is the world’s most powerful community for good, dedicated to helping people help each other. By uniting individuals and nonprofits in one place, GoFundMe makes it easy and safe for people to ask for help and support causes – for themselves and each other. Together, our community has raised more than $40 billion since 2010.

Join GoFundMe as our next Staff Machine Learning Engineer (Pricing). In this role, you will design, develop, and deploy machine learning systems that power pricing and monetization programs across GoFundMe such as personalized donation and checkout experiences, donation yield optimization (one-time and recurring), recurring donor LTV optimization, fundraising goal suggestions, and more. This role requires strong end-to-end execution and deep expertise in building production ML systems (data → training → online inference → measurement) with rigorous experimentation and monitoring.

This is a hybrid position. Candidates considered for this role will be located in Buenos Aires, Argentina.

The Job…

• Own end-to-end ML systems for pricing optimization, from problem framing and metric definition (e.g., donation yield, conversion, retention, LTV) to model development, launch, and iteration in production.
• Design and implement backend model pipelines including feature engineering, training, and evaluation.
• Build low-latency real-time inferencing services, including API design, caching strategies, model packaging, and deployment on Kubernetes.
• Collaborate with teams to develop instrumentation and event pipelines to capture user and campaign activity required for training and evaluation (e.g., impression/click/submit, donation amount, tip amount, recurring enrollment/cancellation), ensuring schema quality, lineage, and privacy-by-design.
• Apply causal and experimental methodologies to measure impact and avoid biased optimization, including online A/B testing design, guardrail metrics, sequential testing considerations, and counterfactual/causal approaches when needed.
• Develop optimization approaches appropriate for pricing-like problems, such as uplift modeling, bandits, constrained optimization, calibration, and multi-objective tradeoffs (e.g., yield vs. donor trust, short-term conversion vs. long-term retention).
• Establish ML operational excellence by implementing model observability (latency, errors, drift, calibration, business KPI deltas), automated retraining triggers, rollback strategies, and incident response playbooks for pricing systems.
• Partner cross-functionally with Product, Engineering, Design, and Legal/Privacy stakeholders to translate business goals into measurable technical deliverables and ship safely.
• Mentor and set technical direction for other engineers and scientists through design reviews, architecture decisions, and shared best practices for production ML in monetization.
• Employ a diverse set of tools and platforms, including Python, AWS, Databricks, Docker, Kubernetes, FastAPI, Terraform, Snowflake, and GitHub, to develop, deploy, and maintain scalable and robust machine learning systems. (Full-stack experience—e.g., integrating with web clients and experimentation frameworks—is a plus.)

You…

• 7+ years of hands-on experience building and shipping production machine learning systems, with demonstrated ownership of backend services and ML pipelines in a high-availability environment.
• Strong proficiency in Python and ML libraries/frameworks such as PyTorch, TensorFlow, Scikit-learn, plus strong software engineering fundamentals (testing, code review, CI/CD, API design, performance, and reliability).
• Demonstrated experience in pricing/monetization or growth optimization domains preferred.
• Experience designing and deploying real-time model serving (sub-100ms to low-hundreds ms latency targets), including containerization, scalable inference, feature retrieval, and safe rollout strategies (canaries, shadowing, backward-compatible schema evolution).
• Strong data engineering fluency: building reliable datasets and features using SQL, Spark/Databricks, and warehouse technologies (e.g., Snowflake), with an understanding of event semantics, identity resolution, and data quality controls.
• Working knowledge of experiment design and causal measurement for monetization systems, including pitfalls such as selection bias, interference, and delayed outcomes; familiarity with uplift modeling, bandits, or constrained optimization is a strong plus.
• Experience implementing ML monitoring for both technical and business metrics (drift, calibration, segment performance, latency, error budgets) and operating models in production.
• Ability to break down ambiguous, high-impact problems, define crisp interfaces and success metrics, and deliver iteratively with strong stakeholder communication.
• Strong leadership and mentoring skills and a proven ability to raise the bar on architecture, engineering quality, and operational rigor for ML-powered pricing systems.
• Advanced degree (Master’s or Ph.D.) in Computer Science, Statistics, Data Science, or a related technical field is preferred.
• Sense of humor is optional but appreciated.

Why you’ll love it here

• Make an Impact: Be part of a mission-driven organization making a positive difference in millions of lives every year.
• Innovative Environment: Work with a diverse, passionate, and talented team in a fast-paced, forward-thinking atmosphere.
• Collaborative Team: Join a fun and collaborative team that works hard and celebrates success together.
• Competitive Benefits: Enjoy competitive pay and comprehensive healthcare benefits.
• Holistic Support: Enjoy financial assistance for things like hybrid work, family planning, along with generous parental leave, flexible time-off policies, and mental health and wellness resources to support your overall well-being.
• Growth Opportunities: Participate in learning, development, and recognition programs to help you thrive and grow.
• Commitment to DEI: Contribute to diversity, equity, and inclusion through ongoing initiatives and employee resource groups.
• Community Engagement: Make a difference through our volunteering program.

We live by our core values: impatient to be great, find a way, earn trust every day, fueled by purpose. Be a part of something bigger with us!

GoFundMe is proud to be an equal opportunity employer that actively pursues candidates of diverse backgrounds and experiences.  We do not discriminate on the basis of race, color, religion, ethnicity, nationality or national origin, sex, sexual orientation, gender, gender identity or expression, pregnancy status, marital status, age, medical condition, mental or physical disability, or military or veteran status.

If you require a reasonable accommodation to complete a job application or a job interview or to otherwise participate in the hiring process, please contact us at accommodationrequests@gofundme.com. 

Global Data Privacy Notice for Job Candidates and Applicants:

Depending on your location, the General Data Protection Regulation (GDPR) or certain US privacy laws may regulate the way we manage the data of job applicants. Our full notice outlining how data will be processed as part of the application procedure for applicable locations is available here. By submitting your application, you are agreeing to our use and processing of your data as required. 

Learn more about GoFundMe:

We’re proud to partner with GoFundMe.org, an independent public charity, to extend the reach and impact of our generous community, while helping drive critical social change. You can learn more about GoFundMe.org’s activities and impact in their FY ‘24 annual report.

Our annual “Year in Help” report reflects our community’s impact in advancing our mission of helping people help each other.

For recent company news and announcements, visit our Newsroom. 

About the Team:

Growth Marketing Team focuses on driving all new revenue for CookUnity's business. Our goal is to grow as fast as possible while maintaining a high level of efficiency. We are a test and learn team that rewards contrarian marketers.

The role:

As our Media Planner/ Growth Associate for Offline Channels, you will be a critical execution partner in building CookUnity's brand-building and upper-funnel acquisition strategy across traditional and emerging broadcast media. You'll support campaign execution and optimization across Linear TV, CTV, Online Video, Radio, Streaming Audio, and Podcasts while developing deep expertise in offline media planning and measurement. This is a high-growth role designed for someone hungry to learn the full stack of offline media from campaign mechanics to sophisticated measurement frameworks. You will work closely with senior growth leaders to run efficient campaigns, develop analytical rigor, and build the skills to eventually own entire channel strategies.

Responsibilities:

• Execute day-to-day campaign management across CookUnity's offline media channels including Linear TV, CTV, Online Video, Radio, Streaming Audio, and Podcasts
• Support media planning, budget allocation, and pacing oversight; monitoring performance daily and flagging risks or opportunities to senior leadership
• Own campaign trafficking, creative asset management, and quality assurance to ensure campaigns launch correctly and run smoothly
• Build and maintain performance dashboards that track key metrics (impressions, CPM, CPV, reach, frequency, brand lift) with accuracy and clarity
• Execute structured testing plans developed by senior team members from creative rotation to daypart optimization to audience targeting experiments
• Collaborate with agency partners on campaign setup, optimization requests, and performance reporting
• Support development of media recommendations by conducting competitive analysis, audience research, and channel performance deep-dives
• Help build measurement frameworks by pulling data, reconciling discrepancies, and contributing to weekly/monthly reporting cycles
• Stay current on offline media industry trends, platform updates, and emerging channels bringing fresh ideas and learning opportunities to the team
• Work cross-functionally with Creative, Analytics, and other channel teams to ensure brand consistency and accurate tracking

Qualifications:

• 2-4 years of experience in media planning, digital marketing, or growth marketing roles ideally with some exposure to offline channels (TV, CTV, Audio, Podcasts)
• Advanced English skills
• Analytical foundation with strong Excel skills and comfort working with data you can build clean dashboards, spot trends, and diagnose performance issues
• Demonstrated interest in media measurement and attribution you may not have deep MMM experience yet, but you're eager to learn how brand campaigns drive business outcomes
• Detail-oriented and organized you manage multiple campaigns and vendors without dropping threads, and you proactively flag issues before they become problems
• Comfortable with ambiguity and fast-paced environments you thrive when given ownership of discrete projects and can figure things out independently
• Strong communication skills you can synthesize complex data into clear insights for both technical and non-technical stakeholders
• Intellectually curious and commercially minded you want to understand not just what happened, but why it happened and what to do next

Mindset that is successful for CookUnity’s Growth Team:

• Operates like an owner; consistently proactively sees around corners
• Highly adaptable, solution-oriented, and energized by rapid growth environments

Learn More About CookUnity

We believe great leadership starts with alignment on vision, values, and ways of working. To give you deeper insight into who we are and what we’re looking for, we invite you to explore: CookUnity's Leadership Principles – The values and behaviors that guide how we operate, collaborate, and scale.

We hope this provides valuable insight into our culture and product vision. If this excites you, we’d love to connect!

Benefits

💸 Get paid in USD

🗺 Work remotely: design the life that you want

⛱ Enjoy 15 days of vacation each year from the start date

🎄 16 fully paid Argentinean holidays

🩺 Healthcare Benefit: Monthly stipend to use in your preferred healthcare provider

🗓️ 5- year Sabbatical: After 5 years with CookUnity, you get a 4-week paid sabbatical

🐣 Paid Family leave

🕯 Compassionate Leave: 3-5 days each time the need arises

🧘🏽‍♀️ Customize the benefits that suit your needs! Access a range of perks tailored to you, including learning opportunities, wellness memberships, delivery apps, and more through our comprehensive benefit platform

🧑‍🏫 Personalized English coach

About the Team:

Growth Marketing Team focuses on driving all new revenue for CookUnity's business. Our goal is to grow as fast as possible while maintaining a high level of efficiency. We are a test and learn team that rewards contrarian marketers.

The role:

As our Growth Associate for Offline Channels, you will be a critical execution partner in building CookUnity's brand-building and upper-funnel acquisition strategy across traditional and emerging broadcast media. You'll support campaign execution and optimization across Linear TV, CTV, Online Video, Radio, Streaming Audio, and Podcasts while developing deep expertise in offline media planning and measurement. This is a high-growth role designed for someone hungry to learn the full stack of offline media from campaign mechanics to sophisticated measurement frameworks. You will work closely with senior growth leaders to run efficient campaigns, develop analytical rigor, and build the skills to eventually own entire channel strategies.

Responsibilities:

• Execute day-to-day campaign management across CookUnity's offline media channels including Linear TV, CTV, Online Video, Radio, Streaming Audio, and Podcasts
• Support media planning, budget allocation, and pacing oversight; monitoring performance daily and flagging risks or opportunities to senior leadership
• Own campaign trafficking, creative asset management, and quality assurance to ensure campaigns launch correctly and run smoothly
• Build and maintain performance dashboards that track key metrics (impressions, CPM, CPV, reach, frequency, brand lift) with accuracy and clarity
• Execute structured testing plans developed by senior team members from creative rotation to daypart optimization to audience targeting experiments
• Collaborate with agency partners on campaign setup, optimization requests, and performance reporting
• Support development of media recommendations by conducting competitive analysis, audience research, and channel performance deep-dives
• Help build measurement frameworks by pulling data, reconciling discrepancies, and contributing to weekly/monthly reporting cycles
• Stay current on offline media industry trends, platform updates, and emerging channels bringing fresh ideas and learning opportunities to the team
• Work cross-functionally with Creative, Analytics, and other channel teams to ensure brand consistency and accurate tracking

Qualifications:

• 2-4 years of experience in media planning, digital marketing, or growth marketing roles ideally with some exposure to offline channels (TV, CTV, Audio, Podcasts)
• Advanced English skills
• Analytical foundation with strong Excel skills and comfort working with data you can build clean dashboards, spot trends, and diagnose performance issues
• Demonstrated interest in media measurement and attribution you may not have deep MMM experience yet, but you're eager to learn how brand campaigns drive business outcomes
• Detail-oriented and organized you manage multiple campaigns and vendors without dropping threads, and you proactively flag issues before they become problems
• Comfortable with ambiguity and fast-paced environments you thrive when given ownership of discrete projects and can figure things out independently
• Strong communication skills you can synthesize complex data into clear insights for both technical and non-technical stakeholders
• Intellectually curious and commercially minded you want to understand not just what happened, but why it happened and what to do next

Mindset that is successful for CookUnity’s Growth Team:

• Operates like an owner; consistently proactively sees around corners
• Highly adaptable, solution-oriented, and energized by rapid growth environments

Learn More About CookUnity

We believe great leadership starts with alignment on vision, values, and ways of working. To give you deeper insight into who we are and what we’re looking for, we invite you to explore: CookUnity's Leadership Principles – The values and behaviors that guide how we operate, collaborate, and scale.

We hope this provides valuable insight into our culture and product vision. If this excites you, we’d love to connect!

Benefits

💸 Get paid in USD

🗺 Work remotely: design the life that you want

⛱ Enjoy 15 days of vacation each year from the start date

🎄 16 fully paid Argentinean holidays

🩺 Healthcare Benefit: Monthly stipend to use in your preferred healthcare provider

🗓️ 5- year Sabbatical: After 5 years with CookUnity, you get a 4-week paid sabbatical

🐣 Paid Family leave

🕯 Compassionate Leave: 3-5 days each time the need arises

🧘🏽‍♀️ Customize the benefits that suit your needs! Access a range of perks tailored to you, including learning opportunities, wellness memberships, delivery apps, and more through our comprehensive benefit platform

🧑‍🏫 Personalized English coach

The role:

The Head of Creative Studio will drive the next chapter of CookUnity's performance marketing, harnessing AI to amplify storytelling, accelerate content/creative production, and enable rapid creative testing at scale. This role reports to the Head of Growth and operates at the crossroads of strategy, creative, and technology.

Creative strategy is your core: you understand audiences deeply, know what makes ads convert, you are obsessed with testing and can navigate the nuances of different formats. Working closely with the Growth Marketing team, you'll turn strategic priorities into scalable creative systems, testable concepts, and high-performing assets. You'll also architect the AI-driven workflows and production pipelines that multiply output and compress learning cycles.

Responsibilities:

Creative Strategy for Growth Partner with the Growth Marketing team to shape and execute creative strategies across performance channels—Meta, TV, direct mail, YouTube, email, and landing pages—ensuring every concept resonates with real customers. Develop frameworks for high-performing creative territories and connect data, testing insights, and customer behavior to new creative opportunities.

Build CookUnity's AI Creative Engine: Design the end-to-end AI-assisted creative system, including workflows, prompt libraries, guardrails, asset databases, and tool stacks. Integrate AI across formats—research, image, video, motion, and sound—while maintaining quality, consistency, and brand alignment. Use AI to accelerate creation without replacing craft, from rapid prototyping to advanced experimentation.

Scale Creative Production & Velocity: Oversee a pipeline capable of producing a high volume of weekly assets across UGC, motion, product, chef storytelling, and paid media formats. Blend human creativity with AI-enabled workflows to increase speed, reduce bottlenecks, and uphold quality. Build repeatable systems that transform big ideas into scalable, test-ready assets.

Cross-Functional Collaboration: Work with Brand, Growth, CRM, Studio Production, Product, and Engineering to deploy AI-powered creative across campaigns, onboarding flows, lifecycle marketing, and personalization efforts. Partner with Production and Studio teams to balance AI workflows with traditional craft, and collaborate with technical teams to translate creative needs into tools and automated solutions.

Drive Creative Experimentation & Performance: Collaborate with Growth Marketing to design structured testing frameworks, concept logs, and learning agendas. Develop AI-powered methodologies for testing creative variations at scale and translate performance data into actionable creative insights.

Creative Quality & Brand Integrity: Maintain a high bar for taste, clarity, and craft across all assets, whether AI-assisted or human-made. Ensure CookUnity's creative expression remains chef-driven, high-quality, and emotionally resonant.

Lead a Hybrid Creative Team: Mentor and develop designers, editors, AI specialists, and video producers. Foster a culture of curiosity, experimentation, high standards, and operational clarity.

Qualifications:

• 7+ years of experience in creative strategy or marketing leadership roles with a track record of innovation.
• 2+ years of hands-on experience with generative AI and creative technology tools (e.g., Midjourney, Runway, Google Veo 3, Kling AI, ElevenLabs, Adobe Firefly, Stable Diffusion, HeyGen, N8N).
• Strong understanding of performance marketing, brand storytelling, and content operations.
• Exceptional communication, presentation, and organizational skills.
• Ability to translate complex technology into scalable creative systems.
• Entrepreneurial mindset with comfort in fast-paced, evolving environments.
• Deep curiosity for AI, creativity, and human-machine collaboration.
• Preferred: Experience working in startups, high-growth environments, or tech companies.

Who You Are

Visionary and pragmatic—able to think boldly while building systems that scale. Highly collaborative with strong cross-functional influence. Passionate about creativity, culture, and emerging technology. A hands-on problem solver who balances data with intuition. Resilient, adaptive, and energized by experimentation.

Learn More About CookUnity

We believe great leadership starts with alignment on vision, values, and ways of working. To give you deeper insight into who we are and what we’re looking for, we invite you to explore: CookUnity's Leadership Principles – The values and behaviors that guide how we operate, collaborate, and scale.

We hope this provides valuable insight into our culture and product vision. If this excites you, we’d love to connect!

Benefits

💸 Get paid in USD.

🗺 Work remotely: design the life that you want

⛱ Enjoy 15 days of vacation each year from the start date

🎄 16 fully paid Argentinean holidays

🩺 Healthcare Benefit: Monthly stipend to use in your preferred healthcare provider

🗓️ 5- year Sabbatical: After 5 years with CookUnity, you get a 4-week paid sabbatical

🐣 Paid Family leave

🕯 Compassionate Leave: 3-5 days each time the need arises

🧘🏽‍♀️ Customize the benefits that suit your needs! Access a range of perks tailored to you, including learning opportunities, wellness memberships, delivery apps, and more through our comprehensive benefit platform

🧑‍🏫 Personalized English coach

Your wellbeing, our mission. Join a company shaping a healthier world.

GET TO KNOW US

At Wellhub we're revolutionizing workplace wellness. Our platform connects employees worldwide to the best partners for fitness, mindfulness, therapy, nutrition, and sleep—all in one simple subscription. Headquartered in NYC with team members in Europe, North America and South America, we’re on a mission to make every company a wellness company.

We believe work should be fulfilling, inspiring, and balanced. Here, you’ll find a team that values wellbeing, collaboration, and different perspectives, where passion and creativity push boundaries to create real impact. Your contributions will help shape a healthier, more balanced world for you and millions of people globally. 

Join us in redefining the future of wellbeing!

THE OPPORTUNITY

We are hiring a Acquisition & User Growth Specialist to our Marketing team in Buenos Aires! 

The Acquisition & User Growth Specialist is responsible for driving regional acquisition and monetization initiatives with a strategic and analytical approach. This role oversees the documentation of user journeys for several segments (Eligibles, Members, Churned Subs, and Subscribers - Plan upgrades), support the regional campaigns and promotions, identifying strategic opportunities through data-driven insights. 
As a regional growth specialist in SS-LATAM (Argentina, Chile and Mexico), it is expected that you work identifying local opportunities to increase the paid subscription conversion, benching market competitors, marketing campaigns focused on local clients and partners, and stakeholders cross-functional work for regional and global initiatives.

YOUR IMPACT

• User Journey tests and documentation: Working together with the Global CRM team to document the regional journeys for our main audiences ( Eligible, Member, Digital Subscribers, and Churned Subscribers audiences).
• Promotions and Global Initiatives: Manage, execute and support global promotions and initiatives focused to acquisition and monetization audiences. Also oversee and manage global campaigns, coordinating with key stakeholders, such as Wellbeing Engagement, Program Management, Brand, and other areas.
• Regional Campaign Execution:
  • Create, execute, manage and support SS-Latam regional campaigns or initiatives, ensuring agile end-to-end execution from planning to campaign launch.
  • Monitor campaign results, optimize performance, and capture learnings to refine future strategies.
  • Document the regional learnings and share them to SS stakeholders.
• Cross-Functional Initiative:
  • Act as the point of contact for SS-Latam initiatives with the global user growth team and other regional key stakeholders ( WE, CS, PMM, VM, and more).
  • Drive complex initiatives that span multiple clients, markets, or regions, ensuring alignment with overall strategic and revenue goals.
• Data-Driven Strategic Opportunities:
  • Apply analytical skills to identify regional opportunities using product and marketing data.
  • Leverage digital marketing expertise to enhance the user growth strategy and support monetization efforts.
• EBM Flow Ownership:
  • Oversee, test, optimize, and scale Event Based Marketing (EBM) and ongoing flows for the SS region.
  • Secure regional buy-in for rollouts and improvements.
• CRO and Best Practices Development:
  • Identify, document, and scale Conversion Rate Optimization (CRO) best practices including CTA, templates, visuals, and messaging lengths.
  • Ensure consistency in playbooks for acquisition campaigns based on global experimentation and regional insights.
• SS Regional Experimentation:
  • Design and propose regional tests and campaigns to Argentina, Mexico and Chile, balancing a global strategic vision with regional nuances.
  • Innovate and problem-solve by testing hypotheses locally and scaling successful initiatives globally.
• Live the mission: inspire and empower others by genuinely caring for your own wellbeing and your colleagues. Bring wellbeing to the forefront of work, and create a supportive environment where everyone feels comfortable taking care of themselves, taking time off, and finding work-life wellness.

WHO YOU ARE

• Strategic and analytical mindset with a deep understanding of acquisition, monetization, and digital marketing principles.
• Hands-on experience with CRM (emails, push, in-app, WhatsApp, and SMS), lifecycle marketing, marketing automation platforms, and data analysis techniques.
• Familiarity with global and regional campaign management, experimentation, and CRO methodologies.
• Demonstrated success in managing and executing global and regional marketing campaigns and initiatives.
• Proven track record in project management, strategic planning, and cross-functional collaboration.
• Experience in following and developing playbooks, documentation, and reporting frameworks that drive continuous improvement.
• Experience in CRM campaigns end-to-end execution. Braze knowledge will be considered a plus.

We recognize that individuals approach job applications differently. We strongly encourage all aspiring applicants to go for it, even if they don't match the job description 100%. We welcome your application and will be delighted to explore if you could be a great fit for our team.

WHAT WE OFFER YOU

With thoughtful benefits, emotional wellbeing resources, and a culture that empowers you to take ownership of your role and your wellbeing, we create an environment where you can thrive in all dimensions of your life. 

Our benefits include:

WELLHUB: Free Gold membership with access to onsite gyms and studios, digital fitness programs, and online wellness resources for meditation, nutrition, mental wellbeing support, and more! Add up to three family members to your plan, ensuring access to wellness for those who matter most to you.

HEALTHCARE: Health and life insurance.

FLEXIBLE WORK: As a Flexible First company, we offer hybrid and remote options to give you the freedom to work in a way that suits you. The model for this specific role can be discussed with your recruiter and hiring manager. We offer all employees a home office equipment reimbursement and a monthly work allowance to help cover the costs of working from home. 

FLEXIBLE SCHEDULE: Flexibility for us isn’t just about where we work—it also means being able to shape how and when we get things done. Together with their leaders, employees define schedules that align with their time zones, team needs, and personal routines.

PAID TIME OFF: It’s important to take time away from work to recharge. Employees receive a minimum of 25 days off per year with an additional day for each year of tenure (up to 5) in addition to annual holidays (including an extra holiday on your birthday!) 

PAID PARENTAL LEAVE: Welcoming a new child is one of the most special moments in your life. Take the time to be present and enjoy your growing family. We offer 100% paid parental leave to all new parents. Parents giving birth are eligible for an extended leave and a ramp-back period to return part-time while they get settled.  

CAREER GROWTH: Access world-class platforms, participate in interactive sessions,  build your personalized development roadmap, and explore internal opportunities. We focus on continuous learning and feedback to support your journey toward personal and professional success.

CULTURE: You’ll join a team of passionate people who come together to break boundaries, support each other, and create a meaningful impact in workplace wellness. We win together, building trust through open communication and a culture where every perspective matters. Learn more about our shared culture and values here. 

And to get a glimpse of life at Wellhub… Follow us on Instagram @lifeatwellhub and LinkedIn!

Diversity, Equity, and Belonging at Wellhub

We aim to create a collaborative, supportive, and inclusive space where everyone knows they belong. 

Wellhub is committed to creating a diverse work environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, sex, gender identity or expression, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status, or any other basis covered by appropriate law.

Our commitment to inclusion also extends to how we recognize and reward our people. We’re proud to be Syndio Fair Pay Certified, reflecting our ongoing dedication to equitable and fair pay practices across our global team. Read more about it here.

Equitable job search. The employer may only request information strictly necessary for the performance of the job offered (Law 6471).

LIFECYCLE MARKETING STRATEGIST

Our Mission is to be able to say - "Anyone in the World below $15M should fire their Agency tomorrow as nobody can beat this Value & Service at this Price"

We are looking for a highly motivated and results-focused Lifecycle Marketing Strategist to join our team.

In this role at Common Thread Collective (CTC), you will serve as a key strategic leader, helping guide our clients toward long-term, scalable growth. Your mission is to ensure predictable and consistent revenue through lifecycle marketing initiatives—leveraging data-driven insights to create forecasts, shape strategic plans, and maintain reliable performance.  At CTC, your expertise is invaluable, covering the elements of CTC's strategic forecasting methods and the foundational principles of retention marketing.

Your responsibilities extend far beyond email execution—you act as a trusted partner to our clients in all areas of customer lifecycle strategy. You clearly articulate the reasoning behind our recommendations, bridging the gap between forecasts and the email, SMS, direct mail, and other lifecycle touchpoints we deploy. Your ability to explain the “why” strengthens client confidence and builds a deeper sense of partnership

You also serve as a dedicated champion of CTC’s distinctive lifecycle approach and the tools that power it.

As a Lifecycle Marketing Strategist, you lead with clarity and intention, ensuring that every initiative is executed with excellence and aligned with client goals

You are energized by complex challenges, take full ownership of outcomes, and commit to designing, refining, and scaling high-impact lifecycle marketing strategies. We operate with the mindset: “Everyday in Every Play, Count on Me”—meaning we uphold accountability, pursue mastery, and consistently deliver meaningful results.

WHAT WE LOOK FOR

This place isn’t for everyone, but it might be for you if…

Our core values are the heart and soul of this incredible Company. The right person for this role will appreciate each of these values, personally subscribe to them, and understand why each is critical to having a great business.

To give ourselves our best shot at accomplishing Our mission, we organize all of our decisions — from recruiting, to hiring, to raises, to promotions, to how we spend our time and money — in the direction of three committed values.

We recognize these values aren't for everyone.

They're challenging. In fact, they're so challenging, that's why we invest so much in supporting our team and why we tend to attract people who are craving the opportunity to do more at work than get a paycheck. We're looking for those who are interested in making their work significant.

AUTODIDACT

• Naturally curious and an autodidact, able to absorb information quickly and effectively, like osmosis. Your commitment to learning sets you apart, absorbing information swiftly and more effectively than your peers.
• Your openness to both offer and embrace feedback as an opportunity for growth and implement it proactively, without needing constant direction.
• Demonstrates resourcefulness, and independently refine your skills without being prompted.
• Thrives in a self-managed environment, showing autonomy, initiative, and a commitment to continuous improvement and not requiring task lists built by their managers and constant oversight.

UNIMPEACHABLE CHARACTER

• Embodies a character that inspires pride in both personal and professional associations.
• Consistently honest, with the courage to acknowledge and communicate hard truths, and the humility to accept them, even when uncomfortable, and never lie in any situation.
• Displays a high level of self-awareness, taking full ownership of outcomes without resorting to a victim mindset.
• Values constructive feedback and integrates it, understanding nothing great is built without feedback.

COMPETITIVE GREATNESS

• Performs at their best when it matters most, The Enjoyment of Hard Challenges.
• Demonstrates an unyielding determination to get things done, regardless of obstacles, time constraints, skills needed, or resources.
• Adapts to changing circumstances, recognizing that true success is about not just meeting, but exceeding what is required.
• Possesses a deep passion for their work, using creativity and resilience to overcome any hurdle.

Minimum Experience Requirement  

• At least 2 years of hands-on experience in email and SMS marketing, with proven execution across campaigns, automations, segmentation, and optimization.

• A minimum of 2 years of experience in retention marketing, owning initiatives that drive predictable revenue, customer lifetime value, and ongoing lifecycle improvements

What Success Looks Like

NECESSARY SKILLS

KICK OFF PERIOD

• Be willing to put in the hard work required and be hungry enough to go through the kick off.
• Being ready and prepared for this to be the hardest job you have ever worked, as you would fundamentally develop a high-leverage new skill.
• The ability to take feedback and implement it fast.
• Finish the work to the fullest with quality and on time.
• Perseverance.
• Remember and learn from the repetitive doing of the exercises.

ONBOARDING

• Align with the team and contribute to the team called Brain Trust for Ideas across clients.
• Manage, align & work with the team members of your pod including Growth strategist, Meta/Google/Channel Media Buyer and Creative Strategist.
• Ability to organize, prioritize, and manage multiple tasks with great attention to detail.
• Upkeep of data integrity of your clients across Statlas and other tracking tools.
• Be responsible for the execution of the Prophit system for your clients
• Building an Email Forecast for your clients
  • Utilizing a Growth map using the Prophet System
  • Data Analysis required during analysis of past campaigns and flows etc
  • Marketing calendar alignment and upkeep with clients
• The Monthly Execution and Actualisation vs the Forecast.
  • You make tactical deconstructions and actualize the projections each month, and determine additional resources required to meet KPIs.
• Combine data analysis and feedback from clients to develop strategic plans for the future.
• When it's time to pivot you are among the first early adopters
• Take a lead in situations that present any obstacle to execution.
• An insatiable curiosity, and an inability to leave a problem alone until you've found one or many different potential solutions.
• Responsible for the implementation of CTC's Email and SMS best practices
• Leverage tools like memberships, subscriptions, loyalty programs, popups, quizzes, cart drawers, post-purchase upsell tools, direct mail and more, to impact retention metrics.
• Upkeep and management of our ideologies and processes throughout the account.
• Monitoring active campaigns, and deploying additional resources, or updating strategy to ensure the best possible chance of hitting the Projected Targets.
• Implementing tests in your accounts in an effort to beat your best-performing campaigns.

ENSURING AND HOLDING THE STANDARD OF QUALITY OF WORK

• Ensuring deliverables are on-brand 100% of the time, in collaboration with designers and copywriters.
• Ensuring that automations, campaigns and any other retention tool has the correct technical setups and work in tandem to achieve desired business outcomes
• Ensuring alignment with the client vs the forecast & strategy
• Ensuring above benchmark client satisfaction rate feedback
• Ensuring following the Prophit system execution to 100% within the timeline required.
• Ensuring all the work is delivered based on the timeline assigned with optimal quality & attention to detail.

Client Communication

• You are a champion of communication, ensuring the client is aligned on Retention goals aligned with revenue goals on the Growth Map and next steps, while making sure everybody on your team has clarity on what is required with exact deadlines.
• Responsible for sending daily performance updates to the client
• Ensure alignment across Strategy and Forecast with the client for every week of the month.
• Providing weekly updates via Slack.
• Report where required, collaborating with Growth Strategists and Media Buyers.
  
  

CONTRIBUTING BACK

• Contributing your learnings back to the system for feedback and continuous improvement.
• Contributing & collaborating in ideas and learning across teams.
• Contributing to ideas and learning in future company content production.

NEXT-LEVEL SKILLS

Communication Skills

• Fluent in English, with a proven ability to communicate persuasively and present ideas clearly to various stakeholders.
• Skilled in crafting thoughtful, empathetic client messaging that resonates, demonstrating a high level of emotional intelligence.
• Strong presentation skills, capable of delivering compelling presentations that drive engagement and decision-making.

Great Data Analysis skills

• Strong raw talent for data analysis, with an eagerness to learn and improve.
• Familiarity with data tools, including Google Sheets, with the flexibility to develop advanced skills through on-the-job experience.

Past Experience 

• Historical expertise that compounds to bring a well-rounded perspective and adds value to the role.
• A breadth of experience from any of the multiple domains, including mathematics, data analytics, copywriting, email/sms marketing etc.

Critical Thinking 

• Ability to approach challenges with structured thinking, utilizing logical frameworks to effectively solve complex problems.
• Naturally adept at dissecting issues and proposing practical, impactful solutions.

Impact

• Passionate about e-commerce and eager to contribute to a high-performing team at the forefront of the industry.
• Highly motivated and hardworking, with a strong desire to learn, grow, and make a meaningful impact.
• Thrives in environments where they can see the direct results of their actions on the business, with a strong preference for roles that offer full accountability and autonomy.

Results 

You will merge the Retention, Growth and elements of finance to build a forecasted strategy to help the business achieve its goal.

• Achieve certification and confidence in our ideology by the end of training, enabling precise execution of the Prophit system to ensure top-quality results for clients.
• Consistently deliver high-accuracy performance of retention, far beyond the email/sms platform, referring to the Prophit system's Growth Map and Statlas.
• Lead and collaborate with your team to optimize productivity and maintain high-performance standards.
• Apply best practices in email and sms marketing to drive outstanding results, ensuring no one could achieve better outcomes in your role.
• Maintain client satisfaction levels above benchmark rates, aligning on forecasts to exceed client expectations.
• Adhere to rigorous quality standards in client feedback, forecasting, email production and execution.
• Meet all deadlines and retention requirements requirements, ensuring timely and on Target Performance.
• Contribute valuable ideas to team discussions and company-wide content, supporting growth and innovation.

DOMAIN

MANAGEMENT

• Your supervisor would be Josh Tay, The Director of Retention. 
• As a Lifecycle Marketing Strategist, you'll report directly to Josh — a leader known for challenging the norms of retention marketing and alignment with real business growth. Josh is known by his team, and all he’s worked with before, as someone who will make you level up in your thinking. Every team member has walked away being a better Lifecycle Marketing Strategist after working with Josh, that’s his promise to you, no matter if you’ve worked with him for 1 month, 1 year or 5 years

Working under Josh’s guidance will push you to your limits in the best possible way. He models the value of “do whatever it takes to be the absolute best”, and learning from him means you’ll level up in knowledge, perspective and precision. Josh is committed to personally ensuring you reach your full potential as a Lifecycle Marketing Strategist, supporting your journey every step of the way.

JOB SCOPE

• Oversee the profitable growth of retention channels, including but not limited to email, sms, direct mail, popups and push notifications. Where required, you may work within subscription, membership, loyalty programs and more.
• Write briefs and ensure the rest of the team is able to execute on it
• Complete reports with a high degree of accuracy, checking against multiple data points
• Analyse metrics and KPIs to measure the effectiveness of retention efforts, providing insights and recommendations for improvements, with Statlas and the Growth Map as your guide.
• Collaborate with design, content and any other relevant teams to create compelling and engaging email content, ensuring brand consistency and messaging alignment.
• Ensure the timely delivery of relevant deliverables (emails, sms etc), which includes effective internal project management and management of clients and their teams.
• Stay updated with industry trends, new features, and best practices in retention marketing to continuously optimize performance.
• This is a client-facing role. So you must be able to consult clients and solve business problems, far beyond the email platform.
• Prioritize the development of relational equity with your team and clients to foster lasting relationships for the continued growth of CTC and our client businesses.

WHAT’S IN IT FOR ME?

SALARY RANGE

• First 30 days – $1.5K (Part-time transition phase)

  • Give notice at your current job (if applicable)

  • Participate in daily training for the first 15 days

  • Shadow and support ongoing accounts during the next 15 days while preparing to take on your own clients

  Days 31–60 – $3K (Full-time start)

  • Transition to full-time

  • Begin managing your first 3 client accounts independently

  Days 61–90 – $4–5K + performance bonuses

  • Continue growing your portfolio

  • Earn bonuses based on hitting revenue targets

  •  Negotiate your term contract annually

This will depend on the amount of clients and the quality of work.

Growth, Transparency, and Fairness in Career Development

• Progress is Clearly Defined
  • Depends primarily on your experience with the system & quality of execution against it. Following a well-defined path for the first 12 months and how exactly you can grow to be promoted to the next level.
• Fairness and transparency are prioritized
  • Access a weekly performance dashboard to see exactly where you stand compared to team members on both objective and subjective metrics.
• Pay transparency is upheld for all team members
  • With consistent contract terms and a clear roadmap for increasing earnings, ensuring everyone understands the path to greater compensation. We will also talk monthly about how you can progress
• My Commitment to You:
  • You will work harder, learn more than ever before, and get recognized by the world for your expertise. You will gain a diverse skill set while actively contributing to the continuous development of new tools and improvements within our system. In doing so you will have an incredible opportunity for rapid career progression.
  • We will continue to provide you mentorship through every step of your development in the role and promotion from it. We will then continue to provide feedback against the expectation and evaluate against it.

Location & Environment

• Fully remote with the ability to pick your schedule.
• Embrace autonomy as a core value, with clear expectations, regular 1:1 feedback sessions, and measurable quality benchmarks to support personal growth. Exceptional work is recognized and rewarded, with weekly check-ins for accountability, ensuring you're consistently challenged and engaged with new opportunities daily.

RETENTION STRATEGIST

Our Mission is to be able to say - "Anyone in the World below $15M should fire their Agency tomorrow as nobody can beat this Value & Service at this Price"

We are seeking a Driven and Results-Oriented Retention Strategist to join our team.

The Retention Strategist at Common Thread Collective (CTC) plays a critical leadership role in guiding our clients toward sustainable and scalable growth. This position is all about owning ensuring revenue is delivered predictably for the business through retention marketing efforts —using data-backed insights to build forecasts, shape strategic direction, and ensure consistent performance delivery. At CTC, your expertise is invaluable, covering the elements of CTC's strategic forecasting methods and the foundational principles of retention marketing.

Your role isn't limited to email strategy—you're a key partner to our clients on Customer Retention. You proactively communicate the rationale behind our approach and connect the dots between forecasts and the emails/sms/direct mail etc that are sent out. That level of clarity builds confidence and deepens trust, ensuring our clients feel supported and understood every step of the way.

You stand as a zealous advocate and representative of CTC's unique approach to retention and its accompanying tools.

 As a Retention Strategist, you lead with precision and vision, ensuring that every initiative meets the highest standards of execution and effectiveness.

You thrive on challenges, take ownership of outcomes, and are committed to building, optimizing, and scaling high-performance marketing strategies. We embrace the mantra, "Everyday in Everyplay, Count on Me," meaning we take full responsibility, drive excellence, and always deliver results.

WHAT WE LOOK FOR

This place isn’t for everyone, but it might be for you if…

Our core values are the heart and soul of this incredible Company. The right person for this role will appreciate each of these values, personally subscribe to them, and understand why each is critical to having a great business.

To give ourselves our best shot at accomplishing Our mission, we organize all of our decisions — from recruiting, to hiring, to raises, to promotions, to how we spend our time and money — in the direction of three committed values.

We recognize these values aren't for everyone.

They're challenging. In fact, they're so challenging, that's why we invest so much in supporting our team and why we tend to attract people who are craving the opportunity to do more at work than get a paycheck. We're looking for those who are interested in making their work significant.

AUTODIDACT

• Naturally curious and an autodidact, able to absorb information quickly and effectively, like osmosis. Your commitment to learning sets you apart, absorbing information swiftly and more effectively than your peers.
• Your openness to both offer and embrace feedback as an opportunity for growth and implement it proactively, without needing constant direction.
• Demonstrates resourcefulness, and independently refine your skills without being prompted.
• Thrives in a self-managed environment, showing autonomy, initiative, and a commitment to continuous improvement and not requiring task lists built by their managers and constant oversight.

UNIMPEACHABLE CHARACTER

• Embodies a character that inspires pride in both personal and professional associations.
• Consistently honest, with the courage to acknowledge and communicate hard truths, and the humility to accept them, even when uncomfortable, and never lie in any situation.
• Displays a high level of self-awareness, taking full ownership of outcomes without resorting to a victim mindset.
• Values constructive feedback and integrates it, understanding nothing great is built without feedback.

COMPETITIVE GREATNESS

• Performs at their best when it matters most, The Enjoyment of Hard Challenges.
• Demonstrates an unyielding determination to get things done, regardless of obstacles, time constraints, skills needed, or resources.
• Adapts to changing circumstances, recognizing that true success is about not just meeting, but exceeding what is required.
• Possesses a deep passion for their work, using creativity and resilience to overcome any hurdle.

Minimum Experience Requirement  

• At least 2 years of hands-on experience in email and SMS marketing, with proven execution across campaigns, automations, segmentation, and optimization.

• A minimum of 2 years of experience in retention marketing, owning initiatives that drive predictable revenue, customer lifetime value, and ongoing lifecycle improvements.

What Success Looks Like

NECESSARY SKILLS

KICK OFF PERIOD

• Be willing to put in the hard work required and be hungry enough to go through the kick off.
• Being ready and prepared for this to be the hardest job you have ever worked, as you would fundamentally develop a high-leverage new skill.
• The ability to take feedback and implement it fast.
• Finish the work to the fullest with quality and on time.
• Perseverance.
• Remember and learn from the repetitive doing of the exercises.

ONBOARDING

• Align with the team and contribute to the team called Brain Trust for Ideas across clients.
• Manage, align & work with the team members of your pod including Growth strategist, Meta/Google/Channel Media Buyer and Creative Strategist.
• Ability to organize, prioritize, and manage multiple tasks with great attention to detail.
• Upkeep of data integrity of your clients across Statlas and other tracking tools.
• Be responsible for the execution of the Prophit system for your clients
• Building an Email Forecast for your clients
  • Utilizing a Growth map using the Prophet System
  • Data Analysis required during analysis of past campaigns and flows etc
  • Marketing calendar alignment and upkeep with clients
• The Monthly Execution and Actualisation vs the Forecast.
  • You make tactical deconstructions and actualize the projections each month, and determine additional resources required to meet KPIs.
• Combine data analysis and feedback from clients to develop strategic plans for the future.
• When it's time to pivot you are among the first early adopters
• Take a lead in situations that present any obstacle to execution.
• An insatiable curiosity, and an inability to leave a problem alone until you've found one or many different potential solutions.
• Responsible for the implementation of CTC's Email and SMS best practices
• Leverage tools like memberships, subscriptions, loyalty programs, popups, quizzes, cart drawers, post-purchase upsell tools, direct mail and more, to impact retention metrics.
• Upkeep and management of our ideologies and processes throughout the account.
• Monitoring active campaigns, and deploying additional resources, or updating strategy to ensure the best possible chance of hitting the Projected Targets.
• Implementing tests in your accounts in an effort to beat your best-performing campaigns.

ENSURING AND HOLDING THE STANDARD OF QUALITY OF WORK

• Ensuring deliverables are on-brand 100% of the time, in collaboration with designers and copywriters.
• Ensuring that automations, campaigns and any other retention tool has the correct technical setups and work in tandem to achieve desired business outcomes
• Ensuring alignment with the client vs the forecast & strategy
• Ensuring above benchmark client satisfaction rate feedback
• Ensuring following the Prophit system execution to 100% within the timeline required.
• Ensuring all the work is delivered based on the timeline assigned with optimal quality & attention to detail.

Client Communication

• You are a champion of communication, ensuring the client is aligned on Retention goals aligned with revenue goals on the Growth Map and next steps, while making sure everybody on your team has clarity on what is required with exact deadlines.
• Responsible for sending daily performance updates to the client
• Ensure alignment across Strategy and Forecast with the client for every week of the month.
• Providing weekly updates via Slack.
• Report where required, collaborating with Growth Strategists and Media Buyers.
  
  

CONTRIBUTING BACK

• Contributing your learnings back to the system for feedback and continuous improvement.
• Contributing & collaborating in ideas and learning across teams.
• Contributing to ideas and learning in future company content production.

NEXT-LEVEL SKILLS

Communication Skills

• Fluent in English, with a proven ability to communicate persuasively and present ideas clearly to various stakeholders.
• Skilled in crafting thoughtful, empathetic client messaging that resonates, demonstrating a high level of emotional intelligence.
• Strong presentation skills, capable of delivering compelling presentations that drive engagement and decision-making.

Great Data Analysis skills

• Strong raw talent for data analysis, with an eagerness to learn and improve.
• Familiarity with data tools, including Google Sheets, with the flexibility to develop advanced skills through on-the-job experience.

Past Experience 

• Historical expertise that compounds to bring a well-rounded perspective and adds value to the role.
• A breadth of experience from any of the multiple domains, including mathematics, data analytics, copywriting, email/sms marketing etc.

Critical Thinking 

• Ability to approach challenges with structured thinking, utilizing logical frameworks to effectively solve complex problems.
• Naturally adept at dissecting issues and proposing practical, impactful solutions.

Impact

• Passionate about e-commerce and eager to contribute to a high-performing team at the forefront of the industry.
• Highly motivated and hardworking, with a strong desire to learn, grow, and make a meaningful impact.
• Thrives in environments where they can see the direct results of their actions on the business, with a strong preference for roles that offer full accountability and autonomy.

Results 

You will merge the Retention, Growth and elements of finance to build a forecasted strategy to help the business achieve its goal.

• Achieve certification and confidence in our ideology by the end of training, enabling precise execution of the Prophit system to ensure top-quality results for clients.
• Consistently deliver high-accuracy performance of retention, far beyond the email/sms platform, referring to the Prophit system's Growth Map and Statlas.
• Lead and collaborate with your team to optimize productivity and maintain high-performance standards.
• Apply best practices in email and sms marketing to drive outstanding results, ensuring no one could achieve better outcomes in your role.
• Maintain client satisfaction levels above benchmark rates, aligning on forecasts to exceed client expectations.
• Adhere to rigorous quality standards in client feedback, forecasting, email production and execution.
• Meet all deadlines and retention requirements requirements, ensuring timely and on Target Performance.
• Contribute valuable ideas to team discussions and company-wide content, supporting growth and innovation.

DOMAIN

MANAGEMENT

• Your supervisor would be Josh Tay, The Director of Retention. 
• As a Retention Strategist, you'll report directly to Josh — a leader known for challenging the norms of retention marketing and alignment with real business growth. Josh is known by his team, and all he’s worked with before, as someone who will make you level up in your thinking. Every team member has walked away being a better retention strategist after working with Josh, that’s his promise to you, no matter if you’ve worked with him for 1 month, 1 year or 5 years

Working under Josh’s guidance will push you to your limits in the best possible way. He models the value of “do whatever it takes to be the absolute best”, and learning from him means you’ll level up in knowledge, perspective and precision. Josh is committed to personally ensuring you reach your full potential as a Retention Strategist, supporting your journey every step of the way.

JOB SCOPE

• Oversee the profitable growth of retention channels, including but not limited to email, sms, direct mail, popups and push notifications. Where required, you may work within subscription, membership, loyalty programs and more.
• Write briefs and ensure the rest of the team is able to execute on it
• Complete reports with a high degree of accuracy, checking against multiple data points
• Analyse metrics and KPIs to measure the effectiveness of retention efforts, providing insights and recommendations for improvements, with Statlas and the Growth Map as your guide.
• Collaborate with design, content and any other relevant teams to create compelling and engaging email content, ensuring brand consistency and messaging alignment.
• Ensure the timely delivery of relevant deliverables (emails, sms etc), which includes effective internal project management and management of clients and their teams.
• Stay updated with industry trends, new features, and best practices in retention marketing to continuously optimize performance.
• This is a client-facing role. So you must be able to consult clients and solve business problems, far beyond the email platform.
• Prioritize the development of relational equity with your team and clients to foster lasting relationships for the continued growth of CTC and our client businesses.

WHAT’S IN IT FOR ME?

SALARY RANGE

• First 30 days – $1.5K (Part-time transition phase)

  • Give notice at your current job (if applicable)

  • Participate in daily training for the first 15 days

  • Shadow and support ongoing accounts during the next 15 days while preparing to take on your own clients

  Days 31–60 – $3K (Full-time start)

  • Transition to full-time

  • Begin managing your first 3 client accounts independently

  Days 61–90 – $4–5K + performance bonuses

  • Continue growing your portfolio

  • Earn bonuses based on hitting revenue targets

  •  Negotiate your term contract annually

This will depend on the amount of clients and the quality of work.

Growth, Transparency, and Fairness in Career Development

• Progress is Clearly Defined
  • Depends primarily on your experience with the system & quality of execution against it. Following a well-defined path for the first 12 months and how exactly you can grow to be promoted to the next level.
• Fairness and transparency are prioritized
  • Access a weekly performance dashboard to see exactly where you stand compared to team members on both objective and subjective metrics.
• Pay transparency is upheld for all team members
  • With consistent contract terms and a clear roadmap for increasing earnings, ensuring everyone understands the path to greater compensation. We will also talk monthly about how you can progress
• My Commitment to You:
  • You will work harder, learn more than ever before, and get recognized by the world for your expertise. You will gain a diverse skill set while actively contributing to the continuous development of new tools and improvements within our system. In doing so you will have an incredible opportunity for rapid career progression.
  • We will continue to provide you mentorship through every step of your development in the role and promotion from it. We will then continue to provide feedback against the expectation and evaluate against it.

Location & Environment

• Fully remote with the ability to pick your schedule.
• Embrace autonomy as a core value, with clear expectations, regular 1:1 feedback sessions, and measurable quality benchmarks to support personal growth. Exceptional work is recognized and rewarded, with weekly check-ins for accountability, ensuring you're consistently challenged and engaged with new opportunities daily.

SENIOR ECOMMERCE GROWTH STRATEGIST

Our Mission is to be able to say - “Anyone in the World below $15M should fire their Agency tomorrow as nobody can beat this Value & Service at this Price”

We’re seeking a Results-Driven & Experienced Senior Ecommerce Growth Strategist to join our team.

The Senior Ecommerce Growth Strategist at Common Thread Collective (CTC) plays a critical role in driving client success. You will lead the development of accurate strategic forecasts that guide our clients toward their goals, ensuring seamless execution of strategies that translate forecasts into measurable growth. Your actions and decisions consistently resonate with the core values of CTC Global, serving as a beacon for these principles. At CTC, your trained expertise is invaluable, covering the entire spectrum of CTC’s Strategic Forecasting methods and the foundational principles of media acquisition.

Beyond strategic planning, you are an active partner in client growth, maintaining transparent communication about the actions taken and performance relative to forecasts. This engagement strengthens relationships and ensures that CTC’s clients have a clear roadmap to success while guiding them through the complexities of media acquisition and strategy. 

You stand as a representative and zealous advocate for CTC's unique approach to media acquisition and its accompanying tools.

As a Senior Ecommerce Growth Strategist, you set a high standard. People know that when you are involved, execution at the highest level is guaranteed. 

You see your goals as barriers to break through and take great pride in giving your all. We value the mantra of “Everyday in Everyplay, Count on Me” meaning that you can see things through to the end!

WHAT WE LOOK FOR

This place isn’t for everyone, but it might be for you if…

Our core values are the heart and soul of this incredible Company. The right person for this role will appreciate each of these values, personally subscribe to them, and understand why each is critical to having a great business. 

To give ourselves our best shot at accomplishing Our mission, we organize all of our decisions — from recruiting, to hiring, to raises, to promotions, to how we spend our time and money — in the direction of three committed values. 

We recognize these values aren't for everyone. 

They're challenging. In fact, they're so challenging, that's why we invest so much in supporting our team and why we tend to attract people who are craving the opportunity to do more at work than get a paycheck. We're looking for those who are interested in making their work significant.

AUTODIDACT

• Naturally curious and an autodidact, able to absorb information quickly and effectively, like osmosis. Your commitment to learning sets you apart, absorbing information swiftly and more effectively than your peers.
• Your openness to both offer and embrace feedback as an opportunity for growth and implement it proactively, without needing constant direction.
• Demonstrates resourcefulness, and independently refine your skills without being prompted.
• Thrives in a self-managed environment, showing autonomy, initiative, and a commitment to continuous improvement and not requiring task lists built by their managers and constant oversight.

UNIMPEACHABLE CHARACTER

• Embodies a character that inspires pride in both personal and professional associations.
• Consistently honest, with the courage to acknowledge and communicate hard truths, and the humility to accept them, even when uncomfortable, and never lie in any situation.
• Displays a high level of self-awareness, taking full ownership of outcomes without resorting to a victim mindset.
• Values constructive feedback and integrates it, understanding nothing great is built without feedback.

COMPETITIVE GREATNESS

• Performs at their best when it matters most, The Enjoyment of Hard Challenges.
• Demonstrates an unyielding determination to get things done, regardless of obstacles, time constraints, skills needed, or resources.
• Adapts to changing circumstances, recognizing that true success is about not just meeting, but exceeding what is required.
• Possesses a deep passion for their work, using creativity and resilience to overcome any hurdle.

What Success Looks Like

NECESSARY SKILLS

KICK OFF PERIOD

• Be willing to put in the hard work required and be hungry enough to go through the kick off.
• Being ready and prepared for this to be the hardest job you have ever worked, as you would fundamentally develop a high-leverage new skill.
• The ability to take feedback and implement it fast.
• Finish the work to the fullest with quality and on time.
• Perseverance.
• Remember and learn from the repetitive doing of the exercises.

ONBOARDING

• Align with the team and contribute to the team called Brain Trust for Ideas across clients.
• Manage, align & work with the team members of your pod including Google strategist, Creative Strategist, and Email Strategist.
• Ability to organize, prioritize, and manage multiple tasks with great attention to detail.
• Upkeep of data integrity of your clients across Statlas.
• Be responsible for the execution of the Prophet system for your clients
• Building a Growth Forecast for your clients
  • Building a Growth map using the Prophet System
  • Data Analysis required for the Map
  • Marketing calendar alignment and upkeep with clients
• The Daily Execution and Actualisation vs the Forecast.
  • You make tactical deconstructions and actualize the projections each day to adjust them to meet KPIs
• Combine data analysis and feedback from clients to develop strategic plans for the future.
• When it’s time to pivot you are among the first early adopters
• Take a lead in situations that present any obstacle to execution.
• An insatiable curiosity, and an inability to leave a problem alone until you’ve found one or many different potential solutions.
• Responsible for the implementation of CTC’s Meta best practices
• Build campaigns using our structure and best practices
• Upkeep and management of our ideologies and processes throughout the account.
• Monitoring active campaigns, and adjusting budgets and strategy to ensure the best possible chance of hitting the Daily Projected Targets
• Implementing tests in your accounts in an effort to beat your best-performing campaigns.

ENSURING AND HOLDING THE STANDARD OF QUALITY OF WORK

• Ensuring you are within a 5% Delta to the Forecast
• Ensuring daily alignment with the client vs the forecast & strategy
• Ensuring above benchmark client satisfaction rate feedback
• Ensuring following the Prophet system execution to 100% within the timeline required.
• Ensuring all the work is delivered based on the timeline assigned with optimal quality & attention to detail.

Client Communication

• You are a champion of communication, ensuring the client is aligned on the Growth Map goals and next steps, while making sure everybody on your team has clarity on what is required with exact deadlines.
• Responsible for sending daily performance updates to the client
• Ensure alignment across Strategy and Forecast with the client for every day of the week.
• Providing weekly updates on the Weekly Strategy Call.

CONTRIBUTING BACK

• Contributing your learnings back to the system for feedback and continuous improvement
• Contributing & collaborating in ideas and learning across teams
• Contributing to ideas and learning in future company content production.

NEXT-LEVEL SKILLS

Communication Skills

• Fluent in English, with a proven ability to communicate persuasively and present ideas clearly to various stakeholders.
• Skilled in crafting thoughtful, empathetic client messaging that resonates, demonstrating a high level of emotional intelligence.
• Strong presentation skills, capable of delivering compelling presentations that drive engagement and decision-making.

Great Data Analysis skills

• Strong raw talent for data analysis, with an eagerness to learn and improve.
• Familiarity with data tools, including Google Sheets, with the flexibility to develop advanced skills through on-the-job experience.

Past Experience 

• Historical expertise that compounds to bring a well-rounded perspective and adds value to the role.
• A breadth of experience from any of the multiple domains, including mathematics, data analytics, business operations, retail, finance, media buying, etc

Critical Thinking 

• Ability to approach challenges with structured thinking, utilizing logical frameworks to effectively solve complex problems.
• Naturally adept at dissecting issues and proposing practical, impactful solutions.

Impact

• Passionate about e-commerce and eager to contribute to a high-performing team at the forefront of the industry.
• Highly motivated and hardworking, with a strong desire to learn, grow, and make a meaningful impact.
• Thrives in environments where they can see the direct results of their actions on the business, with a strong preference for roles that offer full accountability and autonomy.

Results 

You will merge the Finance and Marketing sides of a business to build a forecasted strategy to help the business achieve its goal.

• Achieve certification and confidence in our ideology by the end of training, enabling precise execution of the Prophet system to ensure top-quality results for clients.
• Consistently deliver high-accuracy performance within a 5% delta across the Prophet system’s Growth Map and Statlas.
• Lead and collaborate with your team to optimize productivity and maintain high-performance standards.
• Apply best practices in media buying to drive outstanding results, ensuring no one could achieve better outcomes in your role.
• Maintain client satisfaction levels above benchmark rates, aligning daily on forecasts to exceed client expectations.
• Adhere to rigorous quality standards in client feedback, forecasting, media buying decisions, and system execution.
• Meet all deadlines and budget requirements, ensuring timely and on Target Performance.
• Contribute valuable ideas to team discussions and company-wide content, supporting growth and innovation.

DOMAIN

MANAGEMENT

• Your supervisor would be Joy Sharma, The Director of the CTC Accelerator Program. 
• You’ll report directly to Joy Sharma—a leader known for his relentless pursuit of excellence and an unmatched passion for growth strategy. Joy is a rare mentor, often described as the closest you’ll come to learning directly from Taylor Holiday himself. With a career built on his own rigorous, self-driven learning, Joy has transformed numerous team members into top-tier strategists, instilling in them the values of dedication, precision, and continuous improvement.

Working under Joy's guidance will push you to your limits in the best possible way. He models the value of hard work, and learning from him feels like “drinking from a firehose”—you’ll absorb knowledge quickly and consistently, experiencing tremendous growth. Joy is committed to personally ensuring you reach your full potential as a Senior Ecommerce Growth Strategist, supporting your journey every step of the way.

ORIENTATION

• This role will be client-facing.

WHAT’S IN IT FOR ME?

SALARY RANGE

• First month: $2,000 
• Second month: $4,000
• Third month (on average): $7,000 a month
• 1st Year Annual Range: $64,000-$76,000
• 2nd Year Annual Range: $100,000-$120,000

This will depend on the amount of clients and the quality of work.

Growth, Transparency, and Fairness in Career Development

• Progress is Clearly Defined
• Depends primarily on your experience with the system & quality of execution against it. Following a well-defined path for the first 12 months and how exactly you can grow to be promoted to the next level.
• Fairness and transparency are prioritized
• Access a weekly performance dashboard to see exactly where you stand compared to team members on both objective and subjective metrics.
• Pay transparency is upheld for all team members
• With consistent contract terms and a clear roadmap for increasing earnings, ensuring everyone understands the path to greater compensation. We will also talk monthly about how you can progress.
• My Commitment to You:
• You will work harder, learn more than ever before, and “make more than you ever have.” You will gain a diverse skill set while actively contributing to the continuous development of new tools and improvements within our system. In doing so you will have an incredible opportunity for rapid career progression. 
• We will continue to provide you mentorship through every step of your development in the role and promotion from it. We will then continue to provide feedback against the expectation and evaluate against it.

Location & Environment

• Fully remote with the ability to pick your schedule.
• Embrace autonomy as a core value, with clear expectations, regular 1:1 feedback sessions, and measurable quality benchmarks to support personal growth. Exceptional work is recognized and rewarded, with weekly check-ins for accountability, ensuring you’re consistently challenged and engaged with new opportunities daily.