Who we are

About Stripe

Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone’s reach while doing the most important work of your career.

About the team

At Stripe, the Operator Tooling team plays a critical role as the Guardians of the Financial Ecosystem. We build intricate solutions to streamline Stripe’s internal workflows, enabling over 8,000 human agents to make informed decisions about how different actors use our products—ensuring compliance with laws and Stripe’s policies.Our work tackles high-impact challenges, such as enabling the efficient decision making and action on preventing illegal transactions (e.g.,  fraud,  drugs,  weapons, and  terrorism financing), and and other risks in the financial landscape—all with the goal of resolving issues quickly and correctly for our merchants and their clients.
We operate across multiple products, with a tech stack that includes Ruby, React, GraphQL, and MongoDB, alongside essential tools like GitHub, Logscale, and Grafana.

What you’ll do

• Knowledge Sharing Sessions to expand your expertise
• Dedicated 1:1 mentorship to support your professional development
• Clear, measurable impact—your contributions will directly shape Stripe’s ability to maintain a secure and compliant platform.

• Recruit, coach, and develop a team of exceptional engineers.
• Lead the development of Stripe's operations tooling providing reliable, user-first surfaces that just feel natural
• Cultivating a culture of engineering excellence, innovation, and user empathy
• Drive your engineering team towards exceptional technical quality, reliability, scalability, and operational excellence.
• Provide hands-on technical leadership to your engineering team across multiple areas, including architecture, design, code reviews, quality assurance, and incident management.

Who you are

We’re looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement.

Minimum requirements

• 8+ years of professional hands-on software development experience
• 2+ years of experience leading software engineering teams
• Hands-on experience designing and building large scale distributed systems
• A track record of managing and mentoring junior and senior engineers
• Customer obsession, ability to articulate and represent customer experience in various forums to drive the right outcome that benefits our customers.
• A track record of attracting and hiring top talents, and growing teams
• Demonstrated ability of defining & driving complex initiatives/projects across multiple teams
• Proven success with cross-discipline and cross-team collaborations.

Preferred qualifications

• Experience building and operating highly-scalable data-intensive services.
• Experience building and operating observability solutions, such designing/building telemetry collections, data transport and storage solutions and composable UI architectures.

It’s not expected that you’ll have deep expertise in every dimension above, but you should be interested in learning any of the areas that are less familiar.

Why Verifone

For more than 30 years, Verifone has established a remarkable record of leadership in the electronic payment technology industry. Verifone is one of the leading electronic payment solutions brands and among the largest providers of electronic payment systems worldwide.

Verifone has a diverse, dynamic, and fast-paced work environment in which employees are focused on results and have opportunities to excel. We take pride in working with leading retailers, merchants, banks, and third-party partners to invent and deliver innovative payment solutions around the world. We strive for excellence in our products and services and are obsessed with customer happiness.

Across the globe, Verifone employees are leading the payments industry through experience, innovation, and an ambitious spirit. Whether it’s developing the next generation of secure payment systems or finding new ways to bring electronic payments to emerging markets, the Verifone team is dedicated to the success of our customers, partners, and investors. It is this passion for innovation that drives every Verifone employee toward personal and professional success.

Verifone is proudly an in-office work culture as we see immense benefits to career development and business results from our colleagues being physically co-located.

What’s Exciting About the Role

Verifone is seeking a Kafka DevOps Engineer to join our Platform Engineering team. This is an operations-first role with a strong emphasis on scripting, automation, and pipeline development. You’ll be hands-on with day-to-day Kafka operations, reliability, tuning, and high availability for payment gateway solutions that process billions of transactions annually on-prem and in AWS Cloud. Beyond keeping the lights on, you’ll play a key role in building the data pipelines—of which Kafka is a core component—that power Verifone’s new AI, machine learning, and analytics initiatives. You’ll also be part of an active effort to migrate Kafka and related services to Kubernetes, giving you hands-on experience with a meaningful infrastructure modernization project. The technology footprint is broad: Redis, MongoDB, PostgreSQL, MySQL, Snowflake, and more—so you’ll grow well beyond a single-technology niche.

Key Responsibilities

Kafka Operations & Reliability

• Manage and support Apache Kafka clusters (including MSK), Kafka Connect ecosystem, and KSQL for high-throughput, fault-tolerant messaging and event streaming pipelines.
• Monitor system health, set up alerts, and drive incident response and root cause analysis (RCA).
• Handle day-to-day operational tasks including offset management, lag monitoring, consumer group management, and cluster rebalancing.
• Perform routine cluster maintenance: upgrades, configuration changes, scaling, and health checks.

Scripting, Automation & DevOps

• Develop and manage automation scripts using Python and Shell scripting to reduce manual toil and improve operational efficiency.
• Design, implement, and maintain robust CI/CD pipelines for patching automation.
• Build and maintain Infrastructure as Code (IaC) using tools such as Terraform, Ansible, or similar.
• Containerize and orchestrate workloads using Docker and Kubernetes, with the opportunity to help migrate Kafka and related services to Kubernetes.

Data Pipeline Development

• Build and optimize end-to-end data pipelines, with Kafka as a core streaming component alongside batch and ETL processes, enabling new AI, ML, and analytics use cases.
• Collaborate with development teams to implement best practices for data flow, security, scalability, and performance.
• Continuously identify and implement improvements to the software development lifecycle (SDLC).

Cloud & Infrastructure

• Manage cloud infrastructure on AWS (VMs, networking, storage, IAM, etc.).
• Support cloud migration tasks and assist in moving workloads between on-prem and cloud environments.

Required Qualifications / Skills

• 4+ years of overall engineering experience with 2+ years of hands-on experience supporting Kafka infrastructure in a large-scale production environment.
• Kafka Producer/Consumer microservices concepts and Kafka distributed architecture.
• Solid Linux fundamentals: networking basics, logs, system troubleshooting, process/memory, disk.
• Strong scripting and automation skills (Python, Bash) with a track record of reducing operational toil.
• CI/CD pipeline development and Infrastructure-as-Code experience (Terraform preferred).
• Cloud engineering skills, preferably AWS (EC2, VPC, IAM, MSK/ElastiCache, CloudWatch).
• Familiarity with observability tools (metrics/logs/tracing concepts) and incident response practices.
• Basic understanding of distributed systems tradeoffs (availability, consistency, partitions, backpressure).
• Strong communication and presentation skills with emphasis on executive communication.
• Flexible with regards to working shifts; on-call and weekends.

Preferred Skills (Highly Desired)

Data Engineering & Pipelines

• Data engineering skills including data analytics, data processing, ETL, and data lake technologies (batch and streaming, file formats like Parquet, table formats like Iceberg/Delta/Hudi, basic orchestration).
• Experience with AWS data tools (Athena, Glue, Iceberg, Redshift, etc.).
• Exposure to Kafka Streams, Apache Flink, or similar stream processing frameworks.

Database & Caching Technologies

• Operate Redis deployments for caching, ephemeral state, queues/streams, and rate limiting use cases.
• Relational DB experience: PostgreSQL and/or MySQL (indexing basics, vacuum/analyze, query plans, replication fundamentals).
• MongoDB operational familiarity (replica sets, elections, oplog basics, backup/restore).

Infrastructure & Security

• Container/Kubernetes familiarity (deployments, stateful workloads, storage classes).
• On-prem experience (VMware/KVM, storage, networking).
• Security fundamentals: least privilege, secrets management, encryption-in-transit/at-rest concepts.
• Experience working with PCI (Payment Card Industry Data Security) standards.

What We Offer

• Direct impact on Verifone’s global payment infrastructure—your work keeps billions of transactions flowing reliably every year.
• Ground-floor involvement in building the data pipelines that will drive Verifone’s AI, machine learning, and analytics strategy.
• Hands-on participation in a Kafka-to-Kubernetes migration—a resume-building modernization project from day one.
• Multi-technology exposure—Kafka, Redis, MongoDB, PostgreSQL, MySQL, Snowflake—so you grow as a well-rounded platform engineer, not a single-tool specialist.
• Mentorship from senior engineers and Kafka architects with deep production experience.
• Clear career progression path from mid-level to senior and lead engineer.
• Funded certification paths—Confluent (CCDAK, Certified Administrator), AWS (Solutions Architect, MSK Specialty), CKA—plus budget for courses and technical conferences.
• Hybrid/remote working flexibility with a collaborative team culture.
• Competitive compensation with performance-based incentives.

Our Commitment

Verifone is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. Verifone is also committed to compliance with all fair employment practices regarding citizenship and immigration status.

Why Verifone

For more than 30 years, Verifone has established a remarkable record of leadership in the electronic payment technology industry. Verifone is one of the leading electronic payment solutions brands and among the largest providers of electronic payment systems worldwide.

Verifone has a diverse, dynamic, and fast-paced work environment in which employees are focused on results and have opportunities to excel. We take pride in working with leading retailers, merchants, banks, and third-party partners to invent and deliver innovative payment solutions around the world. We strive for excellence in our products and services and are obsessed with customer happiness.

Across the globe, Verifone employees are leading the payments industry through experience, innovation, and an ambitious spirit. Whether it’s developing the next generation of secure payment systems or finding new ways to bring electronic payments to emerging markets, the Verifone team is dedicated to the success of our customers, partners, and investors. It is this passion for innovation that drives every Verifone employee toward personal and professional success.

Verifone is proudly an in-office work culture as we see immense benefits to career development and business results from our colleagues being physically co-located.

What's Exciting About the Role

Verifone is seeking an experienced MySQL Lead DBA who will be responsible for ensuring database performance, high availability, and security of clusters and single instances of MySQL instances. You will also be responsible for orchestrating upgrades, backups, HA/DR, and provisioning database instances. You will work closely with other teams, including application architects/ Sr. Developers and application support engineers for architecture design and SQL optimization, establishing and documenting best practices.

We look for dedicated and versatile engineers who are passionate about working in a company whose culture is dedicated to delivering innovative software products that solve our customers’ most challenging business needs. As a Lead DBA, you’ll have the opportunity to make significant and direct impact on our database performance, applications, and solve some of the most complex challenges in cloud and on prem environments, while lead the team from a technical and development perspective.

This hybrid role is open to hiring candidates located in:

• Bucharest, Romania
• London, United Kingdom
• Riga, Lativa
• Warsaw, Poland

Key Responsibilities

You will be responsible for ensuring that database management policies, processes and procedures are established and followed, adhering to ITIL good practice principles and are subjected to continuous improvement as per PCI standards. They will be responsible for reviewing system design changes to ensure they adhere to expected service standards and recommend changes to ensure maximum stability, availability and efficiency of the supported applications.

The candidate should understand the application functionality, business logics and work with application stake holders to understand the requirement and discuss with the new application features and propose the right solutions. He must liaise closely and work in collaboration with the release management teams, support teams and the infrastructure DBAs. 

• Design, Install, Deploy and Manage MySQL on Physical, Virtual, AWS EC2 / RDS / Aurora.
• Build MySQL clusters with a high availability, active-active cluster setup in a large scale and multi datacenter environments having minimum RPO/RTO on a DR scenario
• Design and implement uniform backup strategy and business continuity plans across the MySQL environments using Percona XtraDB or custom automation scripts with reliable monitoring and alerting mechanisms
• Define thorough and validated database monitoring and alerting, along with documentation for future references
• Setup high availability with Master-Master/ Master-slave replication
• Maintain stable performance via server optimizations
• Guide engineering teams to best practices on server configurations and SQL tuning.
• Maintain security and compliance via OS and database version upgrades
• Work with application stake holders to create effective database solutions
• Create and maintain adhoc reports
• Adhere to the incident and change process, prepare thorough documentation, and peer review planned production tasks
• Support application release process, and automations
• Mentor and develop other engineers on MySQL skills

Required Qualifications/Skills

• Minimum 8 years of experience managing MySQL
• Experience with MySQL Active/Active cluster setup, Database Upgrade and Migrations, Scripting
• Experience administrating MySQL on Linux platform
• Experience with MySQL version upgrades in production environments with a zero or very minimum application down time
• Experience with design & architecting MySQL environments using any framework such as Galera Cluster or Percona XtraDB
• Experience deploying database monitoring using at least one of PMM, New Relic, Datadog, Nagios, Grafana, ELK, AppD, etc.
• Infrastructure as Code (IaC) such as Terraform, Ansible, Puppet, Chef
• Proficiency with cloud infrastructure, AWS RDS or equivalent.
• Automation/scripting skills in a modern language like Python, Shell scripting, Go, Java, Rust.
• Proficiency in CI/CD pipelines such as Jenkins, Github Actions, Gitlab.
• Advanced experience with database performance tuning including SQL tuning, hardware configuration and capacity planning.
• Strong technical leadership, mentoring and time management skills.

Preferred Skills (Not Mandatory)

• Experience working with PCI (Payment Card Industry Data Security) standards
• ITIL environment experience
• Deep experience with SQL, stored procedures, functions, triggers, batch jobs, reporting, analytics.
• Experience managing PostgreSQL, SQL Server, and/or Oracle.
• Experience and knowledge with NoSQL and data engineering technologies such as Kafka, Redis, Snowflake, Databricks, Spark, Redshift, ETL, etc.
• Experience with data analytics and Business intelligence

Our Commitment

Verifone is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. Verifone is also committed to compliance with all fair employment practices regarding citizenship and immigration status.

About the Role

The Order Processing Specialist will process customer purchase orders and be responsible for administrating Veeam software licenses. The task is handled by data entry and auditing of Purchase Orders received through our distribution partners and is completed through our Customer Relationship Management software (CRM) system, Salesforce and Vpower.

What You’ll Do

• Fulfill orders received from distributors and Alliance partners
• Updating and maintaining the Veeam CRM system (Salesforce.com & Vpower)
• Maintains good relationships on internal and external channel to ensure issues can be resolved quickly
• Validate order information in line with updated rules and policies
• Auditing pricing, part numbers, and ensuring policies for purchase are followed;
• Generate licensing keys and distribute to appropriate customers for confirmation of fulfillment of orders;
• Building licensing contracts within our CRM (Salesforce & Vpower) and develops new renewal opportunities for future business;
• Updates all CRM records pertaining to the orders;
• Ensuring proper and consistent communication of issue status to partners, providing necessary instructions and guidelines;
• Maintains working knowledge of products, order fulfillment policies and procedures, contractual agreements and basic accounting processes;
• Auditing requests information and ensuring policies for changes are followed;
• Performing order information analysis in line with updated rules and policies
• Participating in team meetings and taking responsibility for order processing improvement initiatives and other assigned action items;
• Whenever required collaborating with sales, renewals, deal desk representatives of helpdesk, backend team or web team on joint issues or projects;
• Being up-to-date with any changes to the supported products and license management
• Being ready for regular reevaluations of skills and knowledge on the supported products and achieving defined scores;
• Operating in an environment with frequent changes, as well as demanding situations
• The obligation to report and register on time, complete and correct data required on applications and tools / applications specific internal systems
• Perform timely execution of month end closing procedures
• Meet department-standard metrics while maintaining high quality performance
• Audit customer returns requests, create transparency, and work with Sales, Financial and the Distributor to reduce the number of returns
• Accuracy in Fulfillment processing
• Handle queries related to Order Bookings, Revenue Splits and Revenue recognition

What You’ll Bring

• English - Advanced
• Experience with order processing, accounting, customer support or services 
• Verbal and written communication skills
• Proficiency in MSOffice based automation tools (Excel, Outlook, etc) 
• Attention to detail and ability to multi-task 

What You’ll Get

• 21 annual vacation days, additional days based on tenure, plus 4 global VeeaMe Days for self-care
• Private health, dental, and vision insurance for employees and dependents
• Mental health support with up to 12 free therapy sessions
• Private hospital coverage for planned and emergency care
• Monthly lifestyle and daily meal benefits: 40 RON/day via Edenred and 600 RON/month through a flexible cafeteria platform
• Life, critical illness, and disability insurance
• One paid volunteer day annually through Veeam Cares
• Professional training and education, including courses and workshops, internal meetups, and unlimited access to our online learning platforms (LinkedIn Learning, Athena, O’Reilly) and mentoring through our MentorLab program

#LI-CT1

About the Role

The Team Leader is responsible for managing Inside Sales team to execute on a sales strategy to meet/exceed sales quota for a given territory through setting business goals and managing the performance of Individual Contributors. Team Leader is also responsible for career planning and development of team members. 

What You’ll Do

• Hiring and onboarding of new team members
• Executing on a sales strategy to meet/exceed regional and team revenue targets, setting role-based targets, conducting performance management and ensure that the team meets their roles- based KPI’s;
• Ensure that the sales plan is aligned with and supports the corporate revenue goals;
• Collaborating with Segment Leaders on territory planning and execution.
• Ensure Veeam Core Values are being carried out by all employees on the team;
• Ensure the team is adequately staffed at any given point in time to accommodate the work load on all assigned territories;
• Work with internal training team to ensure proper onboarding and training for all employees on the team (assessment on the process and knowledge possessed by the new hires);
• Coordinate sales activities, develop and mentor staff to drive performance and career development;
• Should act as a “go-to” person for the team for any kind of operational and work related issues that they might encounter during the course of their employment;
• Making sure the team is aware of all changes in the process/tools by providing clear instructions/information to the team;
• Conduct regular one to one meetings with team members to provide them constructive feedback on their performance;
• Implementing new initiatives and making sure all staff understand them and abide by them;
• Facilitate problem solving and collaboration;
• Intervene when necessary to aid the group in resolving issues;
• Keep direct and upper management updated with any challenges/issues affecting the work 
• Conduct regular pipe-line reviews and provide an accurate forecast against the quarterly sales quota;
• Making sure the team is using the Veeam CRM system (Salesforce.com) on a regular basis and log all the activities and updates there
• Participate in management meetings and take responsibility for sales improvement initiatives and other assigned actions;
• Maintaining and promoting a successful and positive work environment;
• The obligation to report and record in a timely manner the complete and correct data required for all internal systems;
• Any other service tasks and responsibilities assigned by the department manager. 

What You’ll Bring

• Previous experience - Business-to-business (B2B) sales experience of high-tech products/services
• Experience in people/team management
• Bachelor’s Degree required (a combination of education and experience will be considered)
• English Advanced 
• Proficiency in MSOffice based automation tools (Excel, Outlook, etc) 
• IT knowledge - Strong interest and passion for technology innovation and the industry 

 Bonus Skills

• Knowledge of virtualization industry and the ability to relay information to potential customers
• Knowledge of Salesforce.com  

What You’ll Get 

• 21 annual vacation days, additional days based on tenure, plus 4 extra global VeeaMe Days for self-care and 24 paid volunteer hours annually through Veeam Cares
• Private health, dental, and vision insurance for employees and dependents, including outpatient care, hospitalization, pregnancy monitoring, and psychology support
• Monthly lifestyle and daily meal benefits: 40 RON/day via Edenred and 600 RON/month through a flexible cafeteria platform
• Life insurance (2× annual gross salary), critical illness, and disability coverage, plus vision reimbursement
• Free access to Bookster library platform for borrowing your favorite books for free
• Opportunities to learn and grow through on-demand libraries (LinkedIn Learning, O’Reilly), mentoring, workshops and learning events like our annual Global Day of Learning

Please note: If an applicant is permanently located outside of Romania, Veeam reserves the right to decline the application for this position.

#LI-AG2

About the Role

The Customer Success Representative (Com Accounts) is responsible for the renewal of customer maintenance contracts in their assigned territory/segment; this includes providing quotes directly to customers and/or their assigned channel partners.  The Customer Success Representative is responsible for ensuring the best customer experience as well as customer retention, with the customer success being number one objective. The Customer Success Representative is also responsible for upselling customers to premium services and for identifying opportunities for add-on sales of Veeam products. This position is focused on driving revenue bookings and overachieving quotas through retaining customers. 

What You’ll Do

• Responsible for overachieving Quota tied to territory Renewal and Expansion goals
• Effectively manages Annual pipeline, by reaching out to customers 4 months (or more) before support expiration to perform customer experience assessments and environment health checks
• Understands who the stake holders at the customer and at partner, what matters to them, and work backwards.
• Cold call customers with lapsed support, with the goal to reactivate support.
• Work cross functionally with Deal Desk, Legal Department, Sales and others to prepare Special Terms, Create NSQ’s
• Clearly communicate and sell complicated offers, internally and externally
• Accurate forecasting, business analysis and sharing insights 
• Assisting customers with whatever is needed to ensure customer success, including but not limited to: 
  o Licensing Transfers (opening license cases, walking customer through the process, following up to ensure satisfactory resultion)
  o Customer Support Ticket Assistance (Educating customers on how to open support tickets, Escalate support cases through prescribed processes, follow up to ensure support ticket is resolved to customer satisfaction)
• Ensure appropriate support to Veeam’s channel partners, to successfully close renewal and additional licenses
• Accurate and timely records all activities on customer/partner record in Veeam's customer relationship management system (SalesForce.com)
• Impeccable Salesforce hygiene
• Manages inbound Renewal inquiries though different Renewals portals
• Prioritize workload in order to meet all KPIs, goals and objectives.
• Meet Daily/Weekly SLAs and maintain high Customer Satisfaction ratings
• Overachieves target quota
• Focuses on customer retention, renewal rate, and high velocity selling with special attention to maximizing revenue generation with our Velocity customer base 
• Ensure appropriate support to Veeam’s channel partners, to successfully close renewal and additional licenses 
• Accurate and timely records all activities on customer/partner record in Veeam's customer relationship management system (SalesForce.com)
• Impeccable Salesforce hygiene 
• Manages inbound Renewal inquiries though different Renewals portals 
• Prioritize workload in order to meet all KPIs, goals and objectives. 
• Meet Daily/Weekly SLAs & maintain high Customer Satisfaction ratings

What You’ll Bring

• Bachelor’s Degree required (a combination of education and experience will be considered) 
• English Advanced 
• German Advanced
• Relevant work experience is one or more of the following: Sales, Account Management, Customer Success Account Management, Renewals, Account Management 
  
• Proven track record of overachievement of quota and KPIs
  
• Experienced with providing consulting or support to large scale, enterprise level accounts with technically complex configurations and high volumes of transactions/load
  
• Ability to effectively lead efforts to handle complex customer requests and escalations within a multi-functional team
  
• Good communication skills with demonstrated ability to effectively communicate and influence at all levels of an organization, including executive level
  
• Exceptional organizational skills with the proven ability to prioritize and multi-task to meet deadlines and quotas
  
• Ability to work in a semi-autonomous and fast-paced environment
  
• High-energy, motivated self-starter prepared to handle high number of email communications and out-bound telephone calls
  
• Experience compiling, querying, analyzing and reporting data
  
• Proficiency with SalesForce.com
• Understanding of the technology

What You’ll Get 

• 21 annual vacation days, additional days based on tenure, plus 4 extra global VeeaMe Days for self-care and 24 paid volunteer hours annually through Veeam Cares
• Private health, dental, and vision insurance for employees and dependents, including outpatient care, hospitalization, pregnancy monitoring, and psychology support
• Monthly lifestyle and daily meal benefits: 40 RON/day via Edenred and 600 RON/month through a flexible cafeteria platform
• Life insurance (2× annual gross salary), critical illness, and disability coverage, plus vision reimbursement
• Free access to Bookster library platform for borrowing your favorite books for free
• Opportunities to learn and grow through on-demand libraries (LinkedIn Learning, O’Reilly), mentoring, workshops and learning events like our annual Global Day of Learning

Please note: If an applicant is permanently located outside of Romania, Veeam reserves the right to decline the application for this position.

#LI-AG2

We’re looking for a Customer Support Advocate to help us support our customers by providing a world class service within our SLAs using a passionate and positive approach to the job as well as in-depth process and product knowledge. You’ll be working with Hootsuite Ecommerce customers to provide timely and accurate customer support through great customer service. This is a hybrid role and is open to applicants located within commuting distance of Bucharest, Romania. In this role, you will report to the Team Lead, Customer Support.

WHAT YOU’LL DO:

• Assist our customers with prompt, friendly and accurate help through any medium or channel (including email, phone, chat, social and public forums)
• Troubleshoot reported issues or queries in detail to diagnose and differentiate between product and non-product issues in order to provide accurate, valid and complete information to our customers
• Identify and promote opportunities for cross/up-sell or churn prevention and guide customers to the best overall solution for them to maximize the value of Hootsuite 
• Communicate in an open, engaging and helpful tone across all channels including email (tickets), chat, phones and social media (Twitter, Facebook)
• Tailor communication style and troubleshooting delivery to match knowledge or skill level of customer
• Identify and surface trends of customer or product issues with a focus on potential solutions
• Maintain a focus on excellence by meeting or exceeding KPI’s monthly/quarterly targets including Quality Assurance (QA), Customer Satisfaction (CSAT), productivity (solves/ATHT), Customer First Proactive Outbound Calls, Adherence, Occupancy
• Perform other related duties as assigned

WHAT YOU’LL NEED:

• Fully fluent in English
• Proven experience with Contact Center / Help desk ticketing/ communication technology platforms [e.g., Zendesk, SnapEngage]
• Knowledge of the social networking industry and social analytics
• Experience with and knowledge of social media, including Hootsuite or other management tools
• Collaboration and Teamwork: works with others to deliver results, meaningfully contributing to the team and prioritizing group needs over individual needs
• Commitment to Results: consistently achieves results, demonstrating high performance, and challenging self and others to deliver results
• Customer Focus: demonstrates a desire to proactively help and serve internal/external customers meet their needs
• Open Communication: clearly conveys thoughts, both written and verbally, listening attentively and asking questions for clarification and understanding
• Perseverance: pursues everything with energy, drive, and a need to finish—doesn’t give up
• Problem Solving: uses an organized and logical approach to find solutions to complex problems. Looks beyond the obvious to understand the root cause of problems
• Self Development: is personally committed to, and actively works to continuously improve

WHO YOU ARE:

• Solution seeker. You’re focused on tackling new challenges, solving problems, and moving the business forward—and you don’t wait to be asked.
• Lifelong learner. You have a growth mindset – you’re here to learn, experiment, seek, apply, and provide feedback, share what works with your team, and move on from what doesn’t.
• Resilient adapter. In the face of change and challenges, you bring a thoughtful, calm approach, and a focus on finding the new opportunity.
• Intentional collaborator. You build positive working relationships across the business, bringing people together to foster new opportunities and to facilitate the efficient flow of information.
• Critical challenger. You have the trust in your team to ask difficult questions in order to get to the best end result.
• Active communicator. You listen actively and communicate ideas and information clearly, inclusively, and proactively.
• Integrated thinker. You look beyond your role and responsibilities to understand how your team’s work drives broader organizational goals.
• Accountable owner. You take pride in the work you’re responsible for with a mindset of ultimate accountability and reliability for the outcomes.
• Bar-raiser. You step up to help your team grow and succeed, even when that means going beyond what might be expected.

In all we do, our six guiding principles light the way:

Step Up: Show the world what it looks like to live and work by these guiding principles. #StepUp

One Team: Make Hootsuite a place where everyone feels safe, welcome, valued, and empowered to do their best work without compromising who they are. #OneTeam #FreeToBeMe

Customer Obsessed: Focus relentlessly on helping our customers succeed. #CustomerObsessed

Go Fast, Be Agile: Widen our competitive advantage by committing to speed and simplicity over perfection and complexity. #GoFastBeAgile

Play to Win: Commit to building an incredible, profitable company for our customers, our employees, and our stakeholders. #PlayToWin #NoExcuses

Neighbours & Allies: Give back to our communities and be an ally. #SocialForGood #Allies

Accommodations will be provided as requested by candidates taking part in all aspects of the selection process.

#LI-Hybrid #LI-IA

We’re looking for Enterprise Customer Advocate to help us assist our highest valued Enterprise customer accounts with prompt, friendly and accurate help through any medium or channel. In this role, you’ll support the customer onboarding process and report trends and patterns related to Support escalation workflows. You’ll communicate with our global Enterprise customers in an efficient, professional and engaging manner. This is a hybrid role and is open to applicants located within Bucharest, Romania. In this role, you will report to the Team Lead, Enterprise Customer Support.

WHAT YOU’LL DO:

• Provide subject matter expertise, within an accelerated SLA to Hootsuite’s highest-valued customer accounts - Enterprise Standard, Premier, Strategic, including all 3rd party Partner Support programs [Digital Services Partner (DSP) and Independent Software Vendors (ISV)]
• Embrace a customer first mindset to address and resolve customer questions, issues, and concerns 
• Efficiently troubleshoot reported issues or queries in detail to diagnose and differentiate between product and non-product issues in order to provide accurate, valid and complete information to our customers.
• Help identify and report patterns, trends, or wide spread issues impacting Hootsuite products and services following all applicable Support escalation workflows
• Perform and complete customer account related work pertaining to the implementation, configuration, or onboarding of large Enterprise customers as required (varies by scale and complexity)
• Identify opportunities for cross/up-sell and connect clients with their CAM/CSM for discussion on the best overall solution for them to maximize the value of Hootsuite
• Communicate in an engaging, helpful and professional tone across all channels including email (tickets), chat and phones.
• Collaborate closely with Customer & Expansion team colleagues to prioritize the customer experience and streamline resolution of any client concerns.
• Maintain a focus on excellence by meeting or exceeding monthly/quarterly targets including Quality Assurance (QA), Customer Satisfaction (CSAT), productivity (solves/ATHT), Customer First Proactive Outbound Calls, Adherence and Occupancy.
• Perform other related duties as assigned

WHAT YOU’LL NEED:

• Entry level experience in relevant work area in a product or customer technical support role.
• Excellent interpersonal, verbal, and written communication skills.
• Ability to multitask, attention to detail and time management are essential.
• Knowledge of ticketing platforms i.e. ZenDesk and Jira is a plus.
• Experience in a multi-channel environment (Phone/Chat/Email).
• Deep understanding of Hootsuite’s features, functionality and how to troubleshoot problems in our suite of products.
• Strong work ethic to handle multiple requests with exceptional follow-through
• Excellent knowledge and passion for social environments [Facebook, Instagram, Twitter, LinkedIn, TikTok etc].
• Resilience, Tolerance for Change/Ambiguity: Can effectively cope with change, finding ways to advance work and projects.
• Problem Solving: Uses an organized and logical approach to find solutions to complex problems. Looks beyond the obvious to understand the root cause of problems.
• Priority Setting: Focuses time/energy on the most important issues/opportunities. 
• Clearly understand how to assess the importance of tasks and decisions.
• Interpersonal Savvy: relates openly and comfortably with diverse groups of people. 
  

WHO YOU ARE:

• Solution seeker. You’re focused on tackling new challenges, solving problems, and moving the business forward—and you don’t wait to be asked.
• Lifelong learner. You have a growth mindset – you’re here to learn, experiment, seek, apply, and provide feedback, share what works with your team, and move on from what doesn’t.
• Resilient adapter. In the face of change and challenges, you bring a thoughtful, calm approach, and a focus on finding the new opportunity.
• Intentional collaborator. You build positive working relationships across the business, bringing people together to foster new opportunities and to facilitate the efficient flow of information.
• Critical challenger. You have the trust in your team to ask difficult questions in order to get to the best end result.
• Active communicator. You listen actively and communicate ideas and information clearly, inclusively, and proactively.
• Integrated thinker. You look beyond your role and responsibilities to understand how your team’s work drives broader organizational goals.
• Accountable owner. You take pride in the work you’re responsible for with a mindset of ultimate accountability and reliability for the outcomes.
• Bar-raiser. You step up to help your team grow and succeed, even when that means going beyond what might be expected.

In all we do, our six guiding principles light the way:

Step Up: Dare to go beyond the expected to achieve greatness. #StepUp

One Team: Make Hootsuite a place we soar together by respecting each other's individuality, building trust, and showing up for the team. #OneTeam #FreeToBeMe

Customer Obsessed: Focus relentlessly on helping our customers succeed. #CustomerObsessed

Go Fast, Be Agile: Widen our competitive advantage by committing to speed and simplicity over perfection and complexity. #GoFastBeAgile

Play to Win: Commit to building an incredible, profitable company for our customers, our employees, and our stakeholders. #PlayToWin #NoExcuses

Neighbours & Allies: Give back to our communities and be an ally. #SocialForGood #Allies

Accommodations will be provided as requested by candidates taking part in all aspects of the selection process.

#LI-IA #LI-Hybrid

About the Team

Our Wolt Workplace team runs our offices, to ensure our workplaces’ functionality, comfort, safety, sustainability and efficiency. Our Workplace Managers in-country ensure that our offices are properly set up for collaboration and focus as well as ensuring that our smaller satellite locations are appropriately supported and well-equipped, and that workplace programs cater to a diverse population of onsite and remote employees. In partnership with our Workplace Operations team we aim to remove any and all friction in the physical space that prevents our employees from being their most successful. 

You’ll be responsible for the Workplace Experience and Operations for our Romanian offices, running things on the ground and creating functional and efficient workplaces for employees and guests. You’ll be based in Bucharest and have remote responsibility for our much smaller satellite offices in Cluj & Timisoara, too. 

The Role:

Wolt is looking for a Workplace Manager who will report to the Regional Workplace Manager and work out of our Bucharest Office . 

It’s an exciting time to be part of our team in Romania, where Tazz has just joined Wolt and we are in process of creating our new offices in Bucharest and Timisoara. You will work together with the global Real Estate & Facilities teams and help relocate our site in Bucharest in 2025 and then help move and shape our new workplace experience and site operations. The person in this position must be a creative problem solver; adept at handling multiple tasks concurrently. Combining People, Technology, and Space across our Office and Serviced Office locations to create an exceptional workplace experience for our Employees, Visitors and Contractors whilst ensuring an optimal use of resources. You will need to possess the ability to take thoughtful initiative and the desire to go above and beyond. Offering an exciting and fast-paced work environment, we are looking for a committed, hands-on, customer-focused individual with the ability to keep pace with our dynamic growth. 

What you’ll be doing:

• You are the primary point of contact / Directly Responsible Individual to landlords, vendors and local stakeholders for all workplaces within your country, which includes our main office in Bucharest and smaller satellite office in Timisoara & Cluj;
• Day-to-day implementation of policies, procedures, and programs that assure well-managed, well-maintained building/s with a focus on functionality, comfort, safety, sustainability and efficiency;
• Lead all workplace programs, including but not limited to food & beverages, lockers, mail services, space planning, reception experience, and workplace technology;
• Manage all site-specific workplace projects and initiatives to improve the workplace by writing playbooks, operationalizing guidelines, and physically improving the office;
• Streamline accessibility of our offices and services ensuring spaces and services are easy to navigate and use, automating and innovating to enable self service where it makes sense;
• Promote a high level of employee satisfaction by ensuring prompt responses to the concerns and needs of the occupants, environmental, health and safety, and quality programs. Ensure the same level of service from team members and Workplace vendors;
• Working alongside local and global stakeholders, develop and maintain a detailed understanding of Wolt’s business and key factors influencing their service requirements;
• Build strong relationships with business leaders and local teams to understand their business functions and how to deliver workplace experience strategies that support them;
• Coordinating the activities, financials, vendors, and staffing required for current and future needs of the building, infrastructure and operations including owning the country facilities operating budget;
• Establish, maintain and manage vendor relationships and implement clear KPIs and contract management processes to ensure efficient service agreements are met;
• Leading and managing the local workplace team members including coaching, training and development of up to two direct reports (number depending on the size of location/s);
• Provide information and training to Vendor Partners including Receptionists and Facilities Managers on Wolt values and practices;
• On-site stakeholder liaison during planning and construction of office expansions;
• Responsible for space planning, tracking, move coordination, and new hire space accommodations;
• Manage the planning, execution, and post-event reporting of team onsite events and support ad-hoc company-wide event needs in the local office. Creating and communicating processes for employees to self manage large internal events, and coordinating workplace specific event related tasks such as workplace activation initiatives, cleaning, room setup and building specific protocols;
• Collaborate with Global Real Estate, Facilities, IT, Safety, Security and Sustainability teams to roll out global policies and initiatives Woltwide.

What we’re looking for:

• Multi-year experience in Office, Workplace or Facilities Management in a global organization within a fast-paced and high growth environment;
• A strong understanding of local Facilities Management & Workplace regulation; 
• Strong and passionate Customer focus;
• Proven Vendor Management experience;
• Ability and willingness to travel in order to properly support all locations in-Country (especially during office relocations and openings);
• Site wide Event Management experience a bonus;
• Enjoy taking ownership and solving problems independently and proactively;
• Excellent written and verbal communication skills in English and the local language;
• Ability to work autonomously in a fast-moving environment, strong relationship building and stakeholder management skills, and a true growth mindset to consistently learn and develop skills;
• Willing to participate in First Aider and Fire Warden Training and ready and willing to provide assistance in an emergency ;
• Comfortable collaborating remotely and dynamically using digital tools such as GSuite, Slack and Zoom.

What You’ll Get by Joining Us:

• A chance to be part of a high-growth global tech company expanding its reach; 
• A collaborative culture with plenty of opportunities for growth and development;
• A competitive salary;
• Medical subscription;
• Meal tickets;
• Monthly budget for sport activities;
• Extra days off.

Ready to make an impact? Join us and help us write the newest chapter of Wolt in Romania? 

About the job

The world’s most critical--and at-risk--business applications have been neglected for far too long. Onapsis eliminates this blind spot by providing cybersecurity solutions dedicated to business-critical applications. Onapsis helps nearly 30% of the Forbes Global 100 understand the threats and risks across their SAP and Oracle landscapes, whether running on-premises, in the cloud, or in a hybrid environment. 

We are looking for a Site Reliability Engineer (SRE) who will work to ensure the availability of Onapsis Security Products. The SRE will be directly accountable for monitoring, inspecting, troubleshooting, and resolving service and product issues while continuously working with engineering partners to improve telemetry and automation. 

What you will be doing, your legacy: 

You’ll participate in writing and deploying software to improve the availability, scalability, and efficiency of Onapsis products and services while solving complex problems related to cloud services and remotely deployed products. You’ll also learn from designs, architectures, standards, and methods for large-scale distributed systems. 

As a member of the global Site Reliability Engineering (SRE) team on the shared full-stack ownership, you’ll understand the end-to-end configuration, technical dependencies, and overall behavioral characteristics of production services. 

This role will spend significant time doing "ops" related work such as production issues and service on-call. When not working on operations, you will work on software engineering tasks such as designing and developing systems that increase our reliability and scalability and reduce operational overhead through automation. The ideal SRE candidate is a proficient programmer who has a considerable breadth of knowledge and experience, including areas such as networking, internet protocols, and Linux systems.

Requirements:

• Bachelor's or Master’s degree in Computer Science or related fields or equivalent experience.
• 2+ years experience, including DevOps, Software Engineering Site Reliability Engineer (SRE), and on-call rotations, working on highly scalable distributed systems  
• 1+ years of programming experience writing code in OOP like Java/Python or Shell scripting
• Experience managing Linux OS (Debian/Ubuntu), Queue servers (RabbitMQ), and Database instances
• Knowledge working with monitoring systems, both APMs and Infrastructure monitoring
• Knowledge using Code Version Control like Git
• Knowledge with orchestration/automation tools (Ansible, Terraform, Chef, etc.)
• Knowledge with container technologies (Docker, Kubernetes)
• Experience deploying code using CI/CD tools like GiLab Pipelines within change management procedures
• Experience participating in or running incident bridges
• Cloud-native application development and Cloud Technologies  in AWS, GCP, or Azure
• Experience troubleshooting complex software and networking issues
• Customer obsession, passion for delighting customers
• Understanding of cloud concepts, on-premise infrastructure, and platforms
• Proven ability to quickly learn new technical domains and then train others
• Great verbal and written communication skills
• Occasional evening or weekend on-call support may be required for critical system releases or emergencies.

Desired skills or interests in:

• Knowledge in cloud support, operations, NOC, or similar is preferred but not required
• Security software development best practices
• Knowledge of test-driven development (TDD), CI / CD tooling, and Agile methodologies
• Knowledge of professional software engineering practices & best practices for the full software development life cycle, including coding standards, code reviews, source control management, build processes, testing, and operations
• Experience with distributed computing and enterprise-wide systems
• Good communicating with users, other technical teams to collect requirements, describe software product features and technical designs

What we offer: 

• A role in shaping the future of protecting the most critical applications that run the world's business and a career that grows as the company grows.
• A unique culture of high achievement and teamwork.
• Supportive and humble colleagues are the space's top problem solvers and innovators.
• Financial security through competitive compensation and incentives.

Location:

Onapsis is establishing a new development center in Bucharest. This is a hybrid role, so candidates must be commutable to Bucharest.

About Onapsis:

Onapsis protects the business applications that run the global economy. The Onapsis Platform delivers vulnerability management, change assurance, and continuous compliance for business applications from leading vendors such as SAP, Oracle, and others. The Onapsis Platform is powered by the Onapsis Research Labs, the team responsible for the discovery and mitigation of more than 1,000 zero-day vulnerabilities in business applications.

Onapsis is headquartered in Boston, MA, with offices in Dallas, TX, Heidelberg, Germany, Bucharest, Romania, and Buenos Aires, Argentina, and proudly serves hundreds of the world’s leading brands, including close to 30% of the Forbes Global 100, six of the top 10 automotive companies, five of the top 10 chemical companies, four of the top 10 technology companies, and three of the top 10 oil and gas companies.

For more information, connect with Onapsis on LinkedIn or visit https://www.onapsis.com.

#LI-AC1

#Hybrid

About the opportunity 

At Teads, we believe marketing should be measurable, scalable, and built to drive real business impact. We’re a global team pushing the boundaries of digital advertising, combining creativity, technology, and data to shape the future of media.

We’re looking for a Senior Marketing Manager, Operations & Data Analytics (Maternity Leave Coverage for 9 months) to lead and evolve our global measurement ecosystem while ensuring our operations infrastructure runs smoothly and efficiently.

What will you do?

Reporting to the Global Head of Marketing Strategy & Operations, you will own the evolution of Teads’ global marketing measurement framework while maintaining and enhancing the operational backbone that enables it.

You’ll play a critical role in connecting activities to business outcomes, translating performance across brand, demand generation, product, ABM, and customer initiatives into a unified view of contribution to revenue and growth.

This role is ideal for someone who can both run complex operations and elevate measurement capabilities, making insights faster, clearer, and more actionable across the organization.

Marketing Measurement & Analytics

• Support the evolution of Teads’ global marketing measurement framework, connecting top-of-funnel activity to pipeline, revenue, and customer value - and partnering with tech teams’ to align and implement the infrastructure to make it possible
• SQL proficiency with hands-on experience querying and modeling data via dashboards on Looker Studio Pro / Looker. 
• Explore ways to fetch data into BigQuery, map requirements and partners (e.g: Rivery, Funnel IO, Coupler, Extract)  and guide discovery phase along with Data and Security
• Standardize KPIs’ definitions and create a shared measurement language across global marketingStandardize KPI definitions and drive alignment on a shared measurement language across the organization
• Improve attribution models and performance methodologies to better capture the impact of multi-touch, multi-channel programs

Reporting & Data Infrastructure

• Design, build and optimize scalable reporting systems and dashboards that serve as trusted sources of truth for marketing and GTM process
• Translate complex datasets into clear, decision-ready insights that influence investment, prioritization, and strategy
• Partner with Data, RevOps, and BI teams to strengthen data pipelines, tracking, and integration between marketing platforms and CRM
• Champion a culture of data-driven decision making across the marketing organization

Marketing Operations & Enablement

• Ensure the marketing operations ecosystem runs efficiently, enabling prioritization and continuity of marketing campaigns and projects
• Improve processes that accelerate reporting cycles and reduce friction, duplication and enable visibility on marketing activities across teams
• Identify operational gaps and implement scalable solutions that increase speed, accuracy, and visibility

What will you bring to the team?

• 5+ years of experience in marketing analytics, data analysis, marketing operations or a related field
• Strong expertise in BI tools (e.g., Looker) and working knowledge of SQL or advanced data environments. 
• Experience with marketing tech stacks, including CRMs (Salesforce, Hubspot), automation platforms, and work management tools like Monday.com
• Deep understanding of attribution, data integrity, governance, and ROI measurement
• Proven ability to improve tracking frameworks, reporting reliability, and turn insights into action
• Strong cross-functional collaborator, able to align global teams around shared metrics
• Highly autonomous, proactive, and comfortable operating with ambiguity in a fast-paced environment
• Previous experience as data analyst, data-driven, set up KPIs
• Experience in ad tech, media, or digital marketing is a strong plus
• Fluent English mandatory
• You connect with our values:
  • Relentless Customer Focus: You put customers at the heart of everything, building strong relationships, understanding customers needs, and making decisions that keep their perspective front and center.
  • Act Today, Not Tomorrow: You make smart decisions quickly, prioritize action over perfection, and keep things moving forward, even when things aren’t 100% clear.
  • Obsess About Outcomes: You’re outcome-driven, take ownership of your results, and work through challenges to deliver what really matters.
  • Evolve Through Change: You’re adaptable, curious, and see change as a chance to learn and improve. You evolve your skills to keep up and push ahead.
  • Human-driven, Powered by AI: While we use AI to drive performance, it’s our people who make the real difference. You bring empathy, collaboration, and a love of learning to everything you do.

Please submit your CV in English.

About the opportunity 

At Teads, we believe marketing should be measurable, scalable, and built to drive real business impact. We’re a global team pushing the boundaries of digital advertising, combining creativity, technology, and data to shape the future of media.

We’re looking for a Senior Marketing Manager, Operations & Data Analytics (Maternity Leave Coverage for 9 months) to lead and evolve our global measurement ecosystem while ensuring our operations infrastructure runs smoothly and efficiently.

What will you do?

Reporting to the Global Head of Marketing Strategy & Operations, you will own the evolution of Teads’ global marketing measurement framework while maintaining and enhancing the operational backbone that enables it.

You’ll play a critical role in connecting activities to business outcomes, translating performance across brand, demand generation, product, ABM, and customer initiatives into a unified view of contribution to revenue and growth.

This role is ideal for someone who can both run complex operations and elevate measurement capabilities, making insights faster, clearer, and more actionable across the organization.

Marketing Measurement & Analytics

• Support the evolution of Teads’ global marketing measurement framework, connecting top-of-funnel activity to pipeline, revenue, and customer value - and partnering with tech teams’ to align and implement the infrastructure to make it possible
• SQL proficiency with hands-on experience querying and modeling data via dashboards on Looker Studio Pro / Looker. 
• Explore ways to fetch data into BigQuery, map requirements and partners (e.g: Rivery, Funnel IO, Coupler, Extract)  and guide discovery phase along with Data and Security
• Standardize KPIs’ definitions and create a shared measurement language across global marketingStandardize KPI definitions and drive alignment on a shared measurement language across the organization
• Improve attribution models and performance methodologies to better capture the impact of multi-touch, multi-channel programs

Reporting & Data Infrastructure

• Design, build and optimize scalable reporting systems and dashboards that serve as trusted sources of truth for marketing and GTM process
• Translate complex datasets into clear, decision-ready insights that influence investment, prioritization, and strategy
• Partner with Data, RevOps, and BI teams to strengthen data pipelines, tracking, and integration between marketing platforms and CRM
• Champion a culture of data-driven decision making across the marketing organization

Marketing Operations & Enablement

• Ensure the marketing operations ecosystem runs efficiently, enabling prioritization and continuity of marketing campaigns and projects
• Improve processes that accelerate reporting cycles and reduce friction, duplication and enable visibility on marketing activities across teams
• Identify operational gaps and implement scalable solutions that increase speed, accuracy, and visibility

What will you bring to the team?

• 5+ years of experience in marketing analytics, data analysis, marketing operations or a related field
• Strong expertise in BI tools (e.g., Looker) and working knowledge of SQL or advanced data environments. 
• Experience with marketing tech stacks, including CRMs (Salesforce, Hubspot), automation platforms, and work management tools like Monday.com
• Deep understanding of attribution, data integrity, governance, and ROI measurement
• Proven ability to improve tracking frameworks, reporting reliability, and turn insights into action
• Strong cross-functional collaborator, able to align global teams around shared metrics
• Highly autonomous, proactive, and comfortable operating with ambiguity in a fast-paced environment
• Previous experience as data analyst, data-driven, set up KPIs
• Experience in ad tech, media, or digital marketing is a strong plus
• Fluent English mandatory
• You connect with our values:
  • Relentless Customer Focus: You put customers at the heart of everything, building strong relationships, understanding customers needs, and making decisions that keep their perspective front and center.
  • Act Today, Not Tomorrow: You make smart decisions quickly, prioritize action over perfection, and keep things moving forward, even when things aren’t 100% clear.
  • Obsess About Outcomes: You’re outcome-driven, take ownership of your results, and work through challenges to deliver what really matters.
  • Evolve Through Change: You’re adaptable, curious, and see change as a chance to learn and improve. You evolve your skills to keep up and push ahead.
  • Human-driven, Powered by AI: While we use AI to drive performance, it’s our people who make the real difference. You bring empathy, collaboration, and a love of learning to everything you do.

Please submit your CV in English.

About the opportunity 

At Teads, we believe marketing should be measurable, scalable, and built to drive real business impact. We’re a global team pushing the boundaries of digital advertising, combining creativity, technology, and data to shape the future of media.

We’re looking for a Senior Marketing Manager, Operations & Data Analytics (Maternity Leave Coverage for 9 months) to lead and evolve our global measurement ecosystem while ensuring our operations infrastructure runs smoothly and efficiently.

What will you do?

Reporting to the Global Head of Marketing Strategy & Operations, you will own the evolution of Teads’ global marketing measurement framework while maintaining and enhancing the operational backbone that enables it.

You’ll play a critical role in connecting activities to business outcomes, translating performance across brand, demand generation, product, ABM, and customer initiatives into a unified view of contribution to revenue and growth.

This role is ideal for someone who can both run complex operations and elevate measurement capabilities, making insights faster, clearer, and more actionable across the organization.

Marketing Measurement & Analytics

• Support the evolution of Teads’ global marketing measurement framework, connecting top-of-funnel activity to pipeline, revenue, and customer value - and partnering with tech teams’ to align and implement the infrastructure to make it possible
• SQL proficiency with hands-on experience querying and modeling data via dashboards on Looker Studio Pro / Looker. 
• Explore ways to fetch data into BigQuery, map requirements and partners (e.g: Rivery, Funnel IO, Coupler, Extract)  and guide discovery phase along with Data and Security
• Standardize KPIs’ definitions and create a shared measurement language across global marketingStandardize KPI definitions and drive alignment on a shared measurement language across the organization
• Improve attribution models and performance methodologies to better capture the impact of multi-touch, multi-channel programs

Reporting & Data Infrastructure

• Design, build and optimize scalable reporting systems and dashboards that serve as trusted sources of truth for marketing and GTM process
• Translate complex datasets into clear, decision-ready insights that influence investment, prioritization, and strategy
• Partner with Data, RevOps, and BI teams to strengthen data pipelines, tracking, and integration between marketing platforms and CRM
• Champion a culture of data-driven decision making across the marketing organization

Marketing Operations & Enablement

• Ensure the marketing operations ecosystem runs efficiently, enabling prioritization and continuity of marketing campaigns and projects
• Improve processes that accelerate reporting cycles and reduce friction, duplication and enable visibility on marketing activities across teams
• Identify operational gaps and implement scalable solutions that increase speed, accuracy, and visibility

What will you bring to the team?

• 5+ years of experience in marketing analytics, data analysis, marketing operations or a related field
• Strong expertise in BI tools (e.g., Looker) and working knowledge of SQL or advanced data environments. 
• Experience with marketing tech stacks, including CRMs (Salesforce, Hubspot), automation platforms, and work management tools like Monday.com
• Deep understanding of attribution, data integrity, governance, and ROI measurement
• Proven ability to improve tracking frameworks, reporting reliability, and turn insights into action
• Strong cross-functional collaborator, able to align global teams around shared metrics
• Highly autonomous, proactive, and comfortable operating with ambiguity in a fast-paced environment
• Previous experience as data analyst, data-driven, set up KPIs
• Experience in ad tech, media, or digital marketing is a strong plus
• Fluent English mandatory
• You connect with our values:
  • Relentless Customer Focus: You put customers at the heart of everything, building strong relationships, understanding customers needs, and making decisions that keep their perspective front and center.
  • Act Today, Not Tomorrow: You make smart decisions quickly, prioritize action over perfection, and keep things moving forward, even when things aren’t 100% clear.
  • Obsess About Outcomes: You’re outcome-driven, take ownership of your results, and work through challenges to deliver what really matters.
  • Evolve Through Change: You’re adaptable, curious, and see change as a chance to learn and improve. You evolve your skills to keep up and push ahead.
  • Human-driven, Powered by AI: While we use AI to drive performance, it’s our people who make the real difference. You bring empathy, collaboration, and a love of learning to everything you do.

Please submit your CV in English.

About the opportunity 

At Teads, we believe marketing should be measurable, scalable, and built to drive real business impact. We’re a global team pushing the boundaries of digital advertising, combining creativity, technology, and data to shape the future of media.

We’re looking for a Senior Marketing Manager, Operations & Data Analytics (Maternity Leave Coverage for 9 months) to lead and evolve our global measurement ecosystem while ensuring our operations infrastructure runs smoothly and efficiently.

What will you do?

Reporting to the Global Head of Marketing Strategy & Operations, you will own the evolution of Teads’ global marketing measurement framework while maintaining and enhancing the operational backbone that enables it.

You’ll play a critical role in connecting activities to business outcomes, translating performance across brand, demand generation, product, ABM, and customer initiatives into a unified view of contribution to revenue and growth.

This role is ideal for someone who can both run complex operations and elevate measurement capabilities, making insights faster, clearer, and more actionable across the organization.

Marketing Measurement & Analytics

• Support the evolution of Teads’ global marketing measurement framework, connecting top-of-funnel activity to pipeline, revenue, and customer value - and partnering with tech teams’ to align and implement the infrastructure to make it possible
• SQL proficiency with hands-on experience querying and modeling data via dashboards on Looker Studio Pro / Looker. 
• Explore ways to fetch data into BigQuery, map requirements and partners (e.g: Rivery, Funnel IO, Coupler, Extract)  and guide discovery phase along with Data and Security
• Standardize KPIs’ definitions and create a shared measurement language across global marketingStandardize KPI definitions and drive alignment on a shared measurement language across the organization
• Improve attribution models and performance methodologies to better capture the impact of multi-touch, multi-channel programs

Reporting & Data Infrastructure

• Design, build and optimize scalable reporting systems and dashboards that serve as trusted sources of truth for marketing and GTM process
• Translate complex datasets into clear, decision-ready insights that influence investment, prioritization, and strategy
• Partner with Data, RevOps, and BI teams to strengthen data pipelines, tracking, and integration between marketing platforms and CRM
• Champion a culture of data-driven decision making across the marketing organization

Marketing Operations & Enablement

• Ensure the marketing operations ecosystem runs efficiently, enabling prioritization and continuity of marketing campaigns and projects
• Improve processes that accelerate reporting cycles and reduce friction, duplication and enable visibility on marketing activities across teams
• Identify operational gaps and implement scalable solutions that increase speed, accuracy, and visibility

What will you bring to the team?

• 5+ years of experience in marketing analytics, data analysis, marketing operations or a related field
• Strong expertise in BI tools (e.g., Looker) and working knowledge of SQL or advanced data environments. 
• Experience with marketing tech stacks, including CRMs (Salesforce, Hubspot), automation platforms, and work management tools like Monday.com
• Deep understanding of attribution, data integrity, governance, and ROI measurement
• Proven ability to improve tracking frameworks, reporting reliability, and turn insights into action
• Strong cross-functional collaborator, able to align global teams around shared metrics
• Highly autonomous, proactive, and comfortable operating with ambiguity in a fast-paced environment
• Previous experience as data analyst, data-driven, set up KPIs
• Experience in ad tech, media, or digital marketing is a strong plus
• Fluent English mandatory
• You connect with our values:
  • Relentless Customer Focus: You put customers at the heart of everything, building strong relationships, understanding customers needs, and making decisions that keep their perspective front and center.
  • Act Today, Not Tomorrow: You make smart decisions quickly, prioritize action over perfection, and keep things moving forward, even when things aren’t 100% clear.
  • Obsess About Outcomes: You’re outcome-driven, take ownership of your results, and work through challenges to deliver what really matters.
  • Evolve Through Change: You’re adaptable, curious, and see change as a chance to learn and improve. You evolve your skills to keep up and push ahead.
  • Human-driven, Powered by AI: While we use AI to drive performance, it’s our people who make the real difference. You bring empathy, collaboration, and a love of learning to everything you do.

Please submit your CV in English.

About the opportunity 

At Teads, we believe operations should be measurable, scalable, and built to drive real business impact. We’re a global team pushing the boundaries of digital advertising, combining creativity, technology, and data to shape the future of media.

We’re looking for a Senior Operations & Data Analytics Manager (Maternity Leave Coverage for 9 months) to lead and evolve our global measurement ecosystem while ensuring our operations infrastructure runs smoothly and efficiently.

What will you do?

You will own the evolution of Teads’ global measurement framework while maintaining and enhancing the operational backbone that enables it.

You’ll play a critical role in connecting activities to business outcomes, translating performance across brand, demand generation, product, ABM, and customer initiatives into a unified view of contribution to revenue and growth.

This role is ideal for someone who can both run complex operations and elevate measurement capabilities, making insights faster, clearer, and more actionable across the organization.

Measurement & Analytics

• Support the evolution of Teads’ global measurement framework, connecting top-of-funnel activity to pipeline, revenue, and customer value - and partnering with tech teams’ to align and implement the infrastructure to make it possible
• SQL proficiency with hands-on experience querying and modeling data via dashboards on Looker Studio Pro / Looker. 
• Explore ways to fetch data into BigQuery, map requirements and partners (e.g: Rivery, Funnel IO, Coupler, Extract)  and guide discovery phase along with Data and Security
• Standardize KPI definitions and drive alignment on a shared measurement language across the organization
• Improve attribution models and performance methodologies to better capture the impact of multi-touch, multi-channel programs

Reporting & Data Infrastructure

• Design, build and optimize scalable reporting systems and dashboards that serve as trusted sources of truth for teams and GTM process
• Translate complex datasets into clear, decision-ready insights that influence investment, prioritization, and strategy
• Partner with Marketing, Data, RevOps, and BI teams to strengthen data pipelines, tracking, and integration between marketing platforms and CRM
• Champion a culture of data-driven decision making across the team

Operations & Enablement

• Ensure the operations ecosystem runs efficiently, enabling prioritization and continuity of campaigns and projects
• Improve processes that accelerate reporting cycles and reduce friction, duplication and enable visibility on team activities 
• Identify operational gaps and implement scalable solutions that increase speed, accuracy, and visibility

What will you bring to the team?

• 5+ years of experience in data analysis, operations or a related field
• Strong expertise in BI tools (e.g., Looker) and working knowledge of SQL or advanced data environments. 
• Experience with tech stacks, including CRMs (Salesforce, Hubspot), automation platforms, and work management tools like Monday.com
• Deep understanding of attribution, data integrity, governance, and ROI measurement
• Proven ability to improve tracking frameworks, reporting reliability, and turn insights into action
• Strong cross-functional collaborator, able to align global teams around shared metrics
• Highly autonomous, proactive, and comfortable operating with ambiguity in a fast-paced environment
• Previous experience as data analyst, data-driven, set up KPIs
• Experience in ad tech, media, or digital marketing is a strong plus
• Fluent English mandatory
• You connect with our values:
  • Relentless Customer Focus: You put customers at the heart of everything, building strong relationships, understanding customers needs, and making decisions that keep their perspective front and center.
  • Act Today, Not Tomorrow: You make smart decisions quickly, prioritize action over perfection, and keep things moving forward, even when things aren’t 100% clear.
  • Obsess About Outcomes: You’re outcome-driven, take ownership of your results, and work through challenges to deliver what really matters.
  • Evolve Through Change: You’re adaptable, curious, and see change as a chance to learn and improve. You evolve your skills to keep up and push ahead.
  • Human-driven, Powered by AI: While we use AI to drive performance, it’s our people who make the real difference. You bring empathy, collaboration, and a love of learning to everything you do.

We care about you

• Hybrid working model (3 days per week in the office).
• Expand your toolbox with our mentorship program and internal learning tools.
• Pet friendly office.
• Happy hours & Free lunch twice a week that is cooked by a renowned chef.
• …and of course a fully stocked kitchen!

Please submit your CV in English.

About the Role

As a Sales Development Representative, you will play a crucial role in generating new business opportunities through proactive outreach and lead discovery in your assigned territory. Using both internal and external tools, you will identify prospects, provide support with product information and quotations, and help drive commercial success. You’ll collaborate closely with colleagues, participate in key sales activities and events, and maintain accurate records in CRM systems.

What You’ll Do

• Initiate telephone and email contact to identify new commercial opportunities in your assigned territory.
• Utilize internal and third-party tools to generate leads and discover white space.
• Provide support to qualified prospects, including follow-up, product details, and quotations.
• Meet monthly KPIs for commercial opportunities, tracked via Salesforce activity reports.
• Participate in call-out days, events, and customer meetings with sales colleagues.
• Maintain accurate lead information and activity records in CRM systems.
• Contribute to team training and onboarding of new sales associates. 

What You’ll Bring

• Proficiency in both Turkish and English for clear communication.
• Strong organizational, multitasking, and prioritization abilities.
• Attention to detail in maintaining accurate records.
• Efficiency in MS Office automation tools to support daily tasks.
• Knowledge of virtualization industry.
• Bachelor’s degree or equivalent combination of education and experience.
• Ability to work collaboratively and maintain a positive attitude in a dynamic environment.

Bonus Skills

• Sales experience

What You’ll Get 

• 21 annual vacation days, additional days based on tenure, plus 4 global VeeaMe Days for self-care
• Private health, dental, and vision insurance for employees and dependents
• Mental health support with up to 12 free therapy sessions
• Private hospital coverage for planned and emergency care
• Monthly lifestyle and daily meal benefits: 40 RON/day via Edenred and 600 RON/month through a flexible cafeteria platform
• Life, critical illness, and disability insurance
• One paid volunteer day annually through Veeam Cares
• Professional training and education, including courses and workshops, internal meetups, and unlimited access to our online learning platforms (LinkedIn Learning, Athena, O’Reilly) and mentoring through our MentorLab program

Please note: If an applicant is permanently located outside of Romania, Veeam reserves the right to decline the application for this position.

#LI-CT1

• Data Collection: Gather and organize ESG and financial data from various sources, including public reports, databases, and financial statements, ensuring accuracy and consistency.
• Research: Conduct research to identify and analyze ESG performance indicators and financial metrics for companies, supporting the overall analysis of ESG.
• Self-Review: Review your own work to ensure data accuracy, completeness, and alignment with team standards before submitting for further review or integration.
• QA Support: Assist with basic quality assurance tasks, ensuring data integrity, flagging discrepancies, and escalating any issues to other team members for resolution.
• Collaboration: Work closely with analysts and other team members to support data-driven decision-making, offering insights based on your research and data collection.
• Reporting: Prepare simple reports or summaries of collected data, assisting in the preparation of more detailed analysis as required by other analysts or managers.
• Excel Proficiency: Utilize Excel to manage, analyze, and manipulate large data sets, ensuring the smooth integration and processing of ESG and financial data.
• Continuous Learning: Actively participate in training and development opportunities to enhance your knowledge of ESG, LevFin, data collection techniques, and analytical tools.
• Communication: Communicate effectively with team members and supervisors to ensure the accuracy of data, share research findings, and contribute to team discussions.

• Fresh graduate of ASE, SNSPA – Political Science or Biology Faculty
• A strong interest in ESG (Environmental, Social, and Governance) topics, sustainable finance, and leveraged finance (LevFin)
• Understanding of key industry, policy, and market developments that continue to shape ESG investing
• Knowledge or interest about broader financial markets, and specific subject matter in ESG
• Excellent data collection and research skills, with a focus on gathering and organizing information in a methodical and accurate manner.
• Ability to be office based 3 days a week in our Bucharest office.
• A high level of attention to detail and thoroughness in ensuring data consistency and reliability.
• Strong analytical thinking and problem-solving abilities to navigate and interpret complex data.
• Effective communication skills to collaborate with internal teams, share insights, and ensure smooth data flow.
• A proactive, organized mindset with the ability to prioritize tasks, manage time efficiently, and meet deadlines.
• A positive attitude and a willingness to learn and grow in the field of ESG and LevFin.
• Strong teamwork skills, with the ability to work collaboratively and support colleagues in a fast-paced environment.

ABOUT THE TEAM: 

Our CRM Acquisition team is responsible for driving customer growth through targeted campaigns, data-driven strategies, and personalised communication. As we operate across diverse markets, team collaboration often spans multiple countries and cultures.

WHAT WE ARE LOOKING FOR:

We’re looking for a detail oriented, curious, explorative, commercially focused CRM Manager looking for their next step - someone that will take on and help us expand rapidly growing markets at Tide. You will play a key role in building targeted communications across digital channels to attract, convert, and onboard new users, leveraging data and automation to drive performance. Candidates must be able to communicate effectively in English, both verbally and in writing.

As a CRM Manager you’ll be: 

• You will work in a multinational team of passionate CRMers, Product marketers and Product Managers with a track record of delivery, who are dedicated to collaboration, innovation and ownership, with a central focus on helping our members save time and money, so they can get back to doing what they love.
• You’ll own the applicant's journey, as well as the campaign strategy and planning process and deliver a first class automation and personalisation programme. This will incorporate multiple marketing channels and touchpoints, with the end goal to engage, nudge and nurture new applicants to join Tide. 
• Plan and execute CRM campaigns aimed at customer acquisition across email, SMS, push notifications, and in-app messaging.
• Work with analytics and data teams to identify high-conversion segments and personalise communication journeys.
• Use marketing automation platforms (e.g., Salesforce, Braze, Iterable) to build and optimize customer journeys.
• Continuously A/B test messaging, design, and CTAs to improve campaign effectiveness.
• Report on CRM campaign performance and acquisition KPIs, providing insights for optimization.
• Stay up to date on CRM and customer acquisition trends, tools, and best practices.
• Analysing campaigns and reporting out to immediate stakeholders on trends and recommendations and using data to define, build and maintain segments including building and maintaining reporting dashboards to track CRM performance.
• Work closely with the rest of the Acquisition Marketing team as well as a number of other cross-business stakeholders.
• Continuously look for optimisations and new ideas to develop engagement marketing opportunities.

What makes you a great fit:

• Fluency in English is essential for this role.
• You have c.5-7 yrs of expertise in end-to-end CRM marketing management .
• You’ve developed and delivered CRM programmes, demonstrating proven results against targets.
• You’ve got a great hands on skill set for automation, personalisation across multiple platforms. 
• You have hands-on experience with CRM platforms e.g. Iterable, Hubspot, Braze, salesforce and an understanding of HTML and CSS.
• You have experience handling campaign data from different sources using BI tools e.g. Looker, Tableau, and experience turning this data into strategic insights.
• You have experience in segmentation and targeting.
• You have excellent communication skills – you can build campaigns and relationships,  coach and inspire technical and non-technical colleagues, across all levels of the business, and are able to pitch the message differently, and clearly, to all.
• You are well organised with a passion for speed and efficiency. 
• You love to take the initiative and are comfortable taking measured risks. 
• You love a big challenge - especially for your targets. 
• You use data and evidence above your opinion. 
• You are able to adapt quickly and efficiently to changing priorities, while supporting your own team and the wider Team….you are happy to work as part of “One Team” at Tide.
• You have A/B and MVT testing experience.
• You have good Excel skills as well as experience with business reporting tools (e.g. Tableau, Looker) .
• You have the ability to handle multiple projects and adapt to changing priorities.
• You are hands-on, delivery oriented, and results-driven, with a pragmatic implementation style.
• You may have worked in Financial Services, start-ups, finance services or tech space.
• You have a curious nature, good organizational skills and impeccable attention to detail.

WHAT YOU’LL GET IN RETURN: 

• 25 days paid annual leave 
• 3 paid days off for volunteering or L&D activities
• Extended maternity and paternity leave covered by the company
• Personal L&D budget
• Additional health & dental insurance
• Mental wellbeing platform 
• Fully covered Multisports card
• Food vouchers 
• Snacks, light food, drinks in the office
• WFH equipment allowance
• Sabbatical Leave
• Share options

TIDEAN WAYS OF WORKING

At Tide, we champion a flexible workplace model that supports both in-person and remote work to cater to the specific needs of our different teams. 

While remote work is supported, we believe in the power of face-to-face interactions to foster team spirit and collaboration. Our offices are designed as hubs for innovation and team-building, where we encourage regular in-person gatherings to foster a strong sense of community.

ABOUT THE TEAM: 

Our CRM Acquisition team is responsible for driving customer growth through targeted campaigns, data-driven strategies, and personalised communication. As we operate across diverse markets, team collaboration often spans multiple countries and cultures.

WHAT WE ARE LOOKING FOR:

We’re looking for a detail oriented, curious, explorative, commercially focused CRM Manager looking for their next step - someone that will take on and help us expand rapidly growing markets at Tide. You will play a key role in building targeted communications across digital channels to attract, convert, and onboard new users, leveraging data and automation to drive performance. Candidates must be able to communicate effectively in English, both verbally and in writing.

As a CRM Manager you’ll be: 

• You will work in a multinational team of passionate CRMers, Product marketers and Product Managers with a track record of delivery, who are dedicated to collaboration, innovation and ownership, with a central focus on helping our members save time and money, so they can get back to doing what they love.
• You’ll own the applicant's journey, as well as the campaign strategy and planning process and deliver a first class automation and personalisation programme. This will incorporate multiple marketing channels and touchpoints, with the end goal to engage, nudge and nurture new applicants to join Tide. 
• Plan and execute CRM campaigns aimed at customer acquisition across email, SMS, push notifications, and in-app messaging.
• Work with analytics and data teams to identify high-conversion segments and personalise communication journeys.
• Use marketing automation platforms (e.g., Salesforce, Braze, Iterable) to build and optimize customer journeys.
• Continuously A/B test messaging, design, and CTAs to improve campaign effectiveness.
• Report on CRM campaign performance and acquisition KPIs, providing insights for optimization.
• Stay up to date on CRM and customer acquisition trends, tools, and best practices.
• Analysing campaigns and reporting out to immediate stakeholders on trends and recommendations and using data to define, build and maintain segments including building and maintaining reporting dashboards to track CRM performance.
• Work closely with the rest of the Acquisition Marketing team as well as a number of other cross-business stakeholders.
• Continuously look for optimisations and new ideas to develop engagement marketing opportunities.

What makes you a great fit:

• Fluency in English is essential for this role.
• You have c.5-7 yrs of expertise in end-to-end CRM marketing management .
• You’ve developed and delivered CRM programmes, demonstrating proven results against targets.
• You’ve got a great hands on skill set for automation, personalisation across multiple platforms. 
• You have hands-on experience with CRM platforms e.g. Iterable, Hubspot, Braze, salesforce and an understanding of HTML and CSS.
• You have experience handling campaign data from different sources using BI tools e.g. Looker, Tableau, and experience turning this data into strategic insights.
• You have experience in segmentation and targeting.
• You have excellent communication skills – you can build campaigns and relationships,  coach and inspire technical and non-technical colleagues, across all levels of the business, and are able to pitch the message differently, and clearly, to all.
• You are well organised with a passion for speed and efficiency. 
• You love to take the initiative and are comfortable taking measured risks. 
• You love a big challenge - especially for your targets. 
• You use data and evidence above your opinion. 
• You are able to adapt quickly and efficiently to changing priorities, while supporting your own team and the wider Team….you are happy to work as part of “One Team” at Tide.
• You have A/B and MVT testing experience.
• You have good Excel skills as well as experience with business reporting tools (e.g. Tableau, Looker) .
• You have the ability to handle multiple projects and adapt to changing priorities.
• You are hands-on, delivery oriented, and results-driven, with a pragmatic implementation style.
• You may have worked in Financial Services, start-ups, finance services or tech space.
• You have a curious nature, good organizational skills and impeccable attention to detail.

WHAT YOU’LL GET IN RETURN: 

• 25 days paid annual leave 
• 3 paid days off for volunteering or L&D activities
• Personal L&D budget
• Mental wellbeing platform 
• WFH equipment allowance
• Sabbatical Leave
• Share options

TIDEAN WAYS OF WORKING

At Tide, we champion a flexible workplace model that supports both in-person and remote work to cater to the specific needs of our different teams. 

While remote work is supported, we believe in the power of face-to-face interactions to foster team spirit and collaboration. Our offices are designed as hubs for innovation and team-building, where we encourage regular in-person gatherings to foster a strong sense of community.

Who We Are: 
Suvoda is a global clinical trial technology company that specializes in highly complex, life-sustaining  studies in therapeutic areas like oncology, central nervous system, and rare disease. Founded in 2013 by experts in eClinical technologies, Suvoda empowers clinical trial professionals to manage  the most urgent moments in the most urgent trials through its IRT, eConsent, and eCOA solutions delivered on a single platform. Headquartered outside Philadelphia, Suvoda also maintains offices in Portland, OR, Barcelona, Spain, Bucharest and Iasi, Romania and Tokyo, Japan. The company consistently boasts a customer satisfaction index of 9 out of 10, an NPS score of 70 in its annual surveys, and has been selected by trial sponsors and CROs to support nearly 1000 trials across 65 countries. 

Responsibilities:  

• Analyze client requirements and existing system configurations to calculate the financial components of client contracts
• Effectively manage the change order queue from initial request to final execution
• Manage the input of study specifications within budget calculators
• Analyze client requirements to calculate the financial components of client proposals
• Prepare, edit and/or customize change order text to accurately reflect the changes in assumptions and budget summaries
• Ensure change orders are consistent with pricing/financial terms outlined customer master agreements
• Schedule and Lead the Change Order Alignment calls with the project team(s)
• Actively communicate with the Project Team and Finance to support the timely and accurate delivery of change orders
• Perform other duties, assignments or special projects as needed.
• The duties and responsibilities listed in this job description represent the major responsibilities of the position.
• Other duties and responsibilities may be assigned, as required.  

Requirements:  

• Bachelor’s Degree with a concentration in Finance or Business Administration, or a related field
• Strong understanding of contracts processes and strategies
• Strong  knowledge of MS Word and Excel applications
• Analytical mindset with the ability to interpret data and make data-driven decisions
• Self-motivated and results-oriented, with the ability to thrive in a fast-paced environment
• Familiarity with CRM, salesforce.com
• Time management and organizational skills 
• Accountability and Integrity 
• Collaboration with internal teams 

 Role Levels and Experience  

• 3-5 years of finance or contract review experience 

About the Role

The Inside Channel Manager is responsible for managing and driving business results of select Veeam partners. The ICM has overall ownership of sustainable growth within partners, including revenue, relationship, investment, and commitment. The ICM will provide advice and assistance to Veeam Pro Partners on all licensing, product, sales and technical requirements. They will also work closely with their partners to help identify new revenue opportunities.

What You’ll Do

• Achieving revenue targets and goals for the territory
• Reinforces sales & technical knowledge of the partner
• Builds and maintains lasting relationships with key roles within a partner account
• Develops, negotiates and tracks joint Action Plans with the partner
• Discovers partner’s pipeline and keeps it updated from partner side
• Keeps partners up-to-date on Veeam news and promos
• Checks compliance with ProPartner Program requirements and drives the upgrade of the partner level.
• Develops a solid working knowledge of Veeam Software products and the benefits they provide to potential and existing partners.
• Provides support to partners including help with licensing and technical issues related to Veeam products.
• Provides support to qualified prospects and customers including follow up, product information, quotations and closures
• Provides forecasting and account opportunity as needed
• Updates and maintains partner accounts in Veeam CRM system
• Ensure pipeline coverage and follow-up (for resell and cloud projects) 

What You’ll Bring

• Professional in English
• 2+ years experience selling software velocity/high volume sales
• Bachelor’s Degree preferred (a combination of education and experience will be considered)
• Ability to find approach to different types of persons in order to establish positive and lasting relationships.
• Ability to work independently with limited direction in a fast-paced environment; must be a high-energy, motivated self-starter
• Ability to adapt to changes in roles and responsibilities
• Understands channel community, industry, and market 

What You`ll Get

• 21 annual vacation days, additional days based on tenure, plus 4 extra global VeeaMe Days for self-care and 24 paid volunteer hours annually through Veeam Cares
• Private health, dental, and vision insurance for employees and dependents, including outpatient care, hospitalization, pregnancy monitoring, and psychology support
• Monthly lifestyle and daily meal benefits: 40 RON/day via Edenred and 600 RON/month through a flexible cafeteria platform
• Life insurance (2× annual gross salary), critical illness, and disability coverage, plus vision reimbursement
• Free access to Bookster library platform for borrowing your favorite books for free
• Opportunities to learn and grow through on-demand libraries (LinkedIn Learning, O’Reilly), mentoring, workshops and learning events like our annual Global Day of Learning

#LI-AP1

About the Role

The Account Executive collaborates with our channel sales team and partners, selling the company's products and services within an assigned territory via the telephone. Prospects, builds relationships, and closes sales. May utilize e-mail and other electronic sales techniques in support of the calling effort. 

What You’ll Do

• Generates sales within assigned territory 
• Drives key business and technical benefits mapped to the end user requirements from partner deal registrations, qualified opportunities and lead generation lists; cold calling as needed 
• Coordinates sales activities with partners and resellers to identify and close new business 
• Maximizes coverage within the defined region and penetrates organizations with Veeam products 
• Provides forecasting and account opportunity as needed 
• Drives revenue and contributes to the continued growth of Veeam through consistently achieving individual and team quotas 
• Teams up with channel sales and system engineers sales the territory on planning and execution 
• Updates and maintains the Veeam CRM system (salesforce.com) 

What You’ll Bring

• Proficient level of English 
• Proven B2B sales experience is preferred 
• Bachelor’s Degree preferred (a combination of education and experience will be considered) 
• Experience driving the sales process across internal and external teams (channel, engineering, marketing, field) 
• Ability to find approach to different types of persons in order to establish positive and lasting relationships 
• Ability to work independently with limited direction in a fast-paced environment; must be a high-energy, motivated self-starter 
• Ability to adapt to changes in roles and responsibilities 
• Exceptional written communications and electronic correspondence skills, with knowledge of basic business research tools 
• Exceptional verbal communication skills and ability to relay information to potential customers in English 
• Salesforce.com is a plus 
• Proficiency in MSOffice based automation tools (Excel, Outlook, etc) 
• Strong interest and passion for technology innovation and the industry 

What You’ll Get 

• 21 annual vacation days, additional days based on tenure, plus 4 extra global VeeaMe Days for self-care and 24 paid volunteer hours annually through Veeam Cares
• Private health, dental, and vision insurance for employees and dependents, including outpatient care, hospitalization, pregnancy monitoring, and psychology support
• Monthly lifestyle and daily meal benefits: 40 RON/day via Edenred and 600 RON/month through a flexible cafeteria platform
• Life insurance (2× annual gross salary), critical illness, and disability coverage, plus vision reimbursement
• Free access to Bookster library platform for borrowing your favorite books for free
• Opportunities to learn and grow through on-demand libraries (LinkedIn Learning, O’Reilly), mentoring, workshops and learning events like our annual Global Day of Learning

Please note: If an applicant is permanently located outside of Romania, Veeam reserves the right to decline the application for this position.

#LI-CT1

About the Role

The Customer Success Representative (Named Accounts) is responsible for the renewal of customer maintenance contracts in their assigned territory/segment; this includes providing quotes directly to customers and/or their assigned channel partners. The Customer Success Representative is responsible for ensuring the best customer experience as well as customer retention, with the customer success being number one objective. The Customer Success Representative is also responsible for upselling customers to premium services and for identifying opportunities for add-on sales of Veeam products. This position is focused on driving revenue bookings and overachieving quotas through retaining customers. 

What You’ll Do

• Responsible for overachieving Quota tied to territory Renewal and Expansion goals
• Effectively manages Annual pipeline, by reaching out to customers 9 months or more before support expiration to perform customer's technical environment health check, and proactively provide support to customers to ensure full product and feature adoption
• Proactive engagement with customers with the goal to educate customers of new product features, additional products, tie it to the business outcomes, close renewals and grow account by selling and closing Upgrades and New Licenses \
• Understand who the stake holders at the customer and at partner, what matters to them, and work backwards.
• Cold call customers with lapsed support, with the goal to reactivate support.
• Work cross functionally with Deal Desk, Legal Department, Sales and others to prepare Enterprise Renewals Agreements, Special Terms, Create NSQ’s
• Clearly communicate and sell complicated offers, internally and externally
• Effectively negotiate Renewals offers at the CxO level
• Accurate forecasting, business analysis and sharing insights  
• Assisting customers with whatever is needed to ensure customer success, including but not limited to: 
  o Licensing Transfers (opening license cases, walking customer through the process, following up to ensure satisfactory resultion)
  o Customer Support Ticket Assistance (Educating customers on how to open support tickets, Escalate support cases through prescribed processes, follow up to ensure support ticket is resolved to customer satisfaction)
• Ensure appropriate support to Veeam’s channel partners, to successfully close renewal and additional licenses
• Accurate and timely records all activities on customer/partner record in Veeam's customer relationship management system (SalesForce.com)
• Impeccable Salesforce hygiene
• Manages inbound Renewal inquiries though different Renewals portals
• Prioritize workload in order to meet all KPIs, goals and objectives.
• Meet Daily/Weekly SLAs and maintain high Customer Satisfaction ratings

What You’ll Bring

• Minimum of 2 years relevant work experience is one or more of the following: Sales, Account Management, Customer Success Account Management, Renewals, Account Management
• English and Russian Advanced level 
• Proven track record of overachievement of quota and KPIs
• Experienced with providing consulting or support to large scale, enterprise level accounts with technically complex configurations and high volumes of transactions/load
• Ability to effectively lead efforts to handle complex customer requests and escalations within a multi-functional team
• Good communication skills with demonstrated ability to effectively communicate and influence at all levels of an organization, including executive level
• Exceptional organizational skills with the proven ability to prioritize and multi-task to meet deadlines and quotas
• Ability to work in a semi-autonomous and fast-paced environment
• High-energy, motivated self-starter prepared to handle high number of email communications and out-bound telephone calls
• Experience compiling, querying, analyzing and reporting data
• Proficiency with SalesForce.com
• Understanding of the technology

What You’ll Get 

• 21 annual vacation days, additional days based on tenure, plus 4 extra global VeeaMe Days for self-care and 24 paid volunteer hours annually through Veeam Cares
• Private health, dental, and vision insurance for employees and dependents, including outpatient care, hospitalization, pregnancy monitoring, and psychology support
• Monthly lifestyle and daily meal benefits: 40 RON/day via Edenred and 600 RON/month through a flexible cafeteria platform
• Life insurance (2× annual gross salary), critical illness, and disability coverage, plus vision reimbursement
• Free access to Bookster library platform for borrowing your favorite books for free
• Opportunities to learn and grow through on-demand libraries (LinkedIn Learning, O’Reilly), mentoring, workshops and learning events like our annual Global Day of Learning

Please note: If an applicant is permanently located outside of Romania, Veeam reserves the right to decline the application for this position.

#LI-AG2

About the Role

The Customer Success Representative (Velocity Accounts) is responsible for the renewal of customer maintenance contracts in their assigned territory/segment; this includes providing quotes directly to customers and/or their assigned channel partners.  The Customer Success Representative is responsible for ensuring the best customer experience as well as customer retention, with the customer success being number one objective. The Customer Success Representative is also responsible for upselling customers to premium services and for identifying opportunities for add-on sales of Veeam products. This position is focused on driving revenue bookings and overachieving quotas through retaining customers.

What You’ll Do

• Responsible for overachieving Quota tied to territory Renewal and Expansion goals
• Effectively manages renewal and ensures growth of all contracts in assigned territory
• Removes any obstacles to renewal and goes above and beyond to ensure customer retention and satisfaction
• Proactively monitors the funnel of expiring agreements, executes actions in timely manner to ensure the continuation of assigned customers on maintenance agreements
• Provides timely proposals and quotes as requested pursuant to terms of customer and/or partner agreements
• Efficiently handles customer and partner inquiries related to quotes, pricing, co-terming, up-selling and reinstatement of maintenance contracts
• Cold call customers with lapsed support, with the goal to reactivate support.
• Work cross functionally with Sales and others to ensure customer retention, prepare NSQ's
• Positively interacts and collaborates with customers, Veeam partners, and Veeam associates
• Identifies and pursues maintenance reinstatement opportunities
• Assists in negotiation of maintenance agreements
• Accurately records all activities on customer/partner record in Veeam's customer relationship management system (SalesForce.com)
• Overachieves target quota
• Focuses on customer retention, renewal rate, and high velocity selling with special attention to maximizing revenue generation with our Velocity customer base
• Ensure appropriate support to Veeam’s channel partners, to successfully close renewal and additional licenses
• Impeccable Salesforce hygiene
• Manages inbound Renewal inquiries though different Renewals portals
• Prioritize workload in order to meet all KPIs, goals and objectives.
• Meet Daily/Weekly SLAs & maintain high Customer Satisfaction ratings
• Other duties, as assigned

What You'll Bring:

• Bachelor’s Degree required (a combination of education and experience will be considered)
• English Advanced
• French Advanced 
• Superb customer service skills are required
• Exceptional organizational skills with the proven ability to prioritize and multi-task to meet deadlines and quotas
• Ability to work in a semi-autonomous and fast-paced environment
• High-energy, motivated self-starter prepared to handle high number of email communications and out-bound telephone calls
• Experience compiling, querying, analyzing and reporting data
• Proficiency with SalesForce.com is desirable
• Basic knowledge of virtualization industry and the ability to relay information to the partner community

What You'll Get:

• 21 annual vacation days, additional days based on tenure, plus 4 extra global VeeaMe Days for self-care and 24 paid volunteer hours annually through Veeam Cares
• Private health, dental, and vision insurance for employees and dependents, including outpatient care, hospitalization, pregnancy monitoring, and psychology support
• Monthly lifestyle and daily meal benefits: 40 RON/day via Edenred and 600 RON/month through a flexible cafeteria platform
• Life insurance (2× annual gross salary), critical illness, and disability coverage, plus vision reimbursement
• Free access to Bookster library platform for borrowing your favorite books for free
• Opportunities to learn and grow through on-demand libraries (LinkedIn Learning, O’Reilly), mentoring, workshops and learning events like our annual Global Day of Learning

Please note: If an applicant is permanently located outside of Romania, Veeam reserves the right to decline the application for this position.

#LI-AG2

About the Role

The Customer Success Representative (Velocity Accounts) is responsible for the renewal of customer maintenance contracts in their assigned territory/segment; this includes providing quotes directly to customers and/or their assigned channel partners.  The Customer Success Representative is responsible for ensuring the best customer experience as well as customer retention, with the customer success being number one objective. The Customer Success Representative is also responsible for upselling customers to premium services and for identifying opportunities for add-on sales of Veeam products. This position is focused on driving revenue bookings and overachieving quotas through retaining customers.

What You’ll Do

• Responsible for overachieving Quota tied to territory Renewal and Expansion goals
• Effectively manages renewal and ensures growth of all contracts in assigned territory
• Removes any obstacles to renewal and goes above and beyond to ensure customer retention and satisfaction
• Proactively monitors the funnel of expiring agreements, executes actions in timely manner to ensure the continuation of assigned customers on maintenance agreements
• Provides timely proposals and quotes as requested pursuant to terms of customer and/or partner agreements
• Efficiently handles customer and partner inquiries related to quotes, pricing, co-terming, up-selling and reinstatement of maintenance contracts
• Cold call customers with lapsed support, with the goal to reactivate support.
• Work cross functionally with Sales and others to ensure customer retention, prepare NSQ's
• Positively interacts and collaborates with customers, Veeam partners, and Veeam associates
• Identifies and pursues maintenance reinstatement opportunities
• Assists in negotiation of maintenance agreements
• Accurately records all activities on customer/partner record in Veeam's customer relationship management system (SalesForce.com)
• Overachieves target quota
• Focuses on customer retention, renewal rate, and high velocity selling with special attention to maximizing revenue generation with our Velocity customer base
• Ensure appropriate support to Veeam’s channel partners, to successfully close renewal and additional licenses
• Impeccable Salesforce hygiene
• Manages inbound Renewal inquiries though different Renewals portals
• Prioritize workload in order to meet all KPIs, goals and objectives.
• Meet Daily/Weekly SLAs & maintain high Customer Satisfaction ratings
• Other duties, as assigned

What You'll Bring:

• Bachelor’s Degree required (a combination of education and experience will be considered)
• English Advanced
• German Advanced 
• Superb customer service skills are required
• Exceptional organizational skills with the proven ability to prioritize and multi-task to meet deadlines and quotas
• Ability to work in a semi-autonomous and fast-paced environment
• High-energy, motivated self-starter prepared to handle high number of email communications and out-bound telephone calls
• Experience compiling, querying, analyzing and reporting data
• Proficiency with SalesForce.com is desirable
• Basic knowledge of virtualization industry and the ability to relay information to the partner community

What You'll Get:

• 21 annual vacation days, additional days based on tenure, plus 4 extra global VeeaMe Days for self-care and 24 paid volunteer hours annually through Veeam Cares
• Private health, dental, and vision insurance for employees and dependents, including outpatient care, hospitalization, pregnancy monitoring, and psychology support
• Monthly lifestyle and daily meal benefits: 40 RON/day via Edenred and 600 RON/month through a flexible cafeteria platform
• Life insurance (2× annual gross salary), critical illness, and disability coverage, plus vision reimbursement
• Free access to Bookster library platform for borrowing your favorite books for free
• Opportunities to learn and grow through on-demand libraries (LinkedIn Learning, O’Reilly), mentoring, workshops and learning events like our annual Global Day of Learning

About the Role 

We are looking for an Application Administrator to join our team. Application Administrator is a key role in the Enterprise Applications team under the Corporate Technology umbrella. In this role, you will work closely with team members across functions to optimize and enhance key SaaS applications. You will collaborate with business and IT stakeholders to deliver robust solutions, streamline processes, and enable automation that supports our ongoing digital transformation. Your responsibilities will include configuring and maintaining SaaS platforms, ensuring security and compliance, and driving continuous improvement in our application management practices.

This position calls for strong technical skills, a commitment to cross-functional teamwork, and the ability to translate business needs into scalable system solutions.

What You’ll Do

• Serve as the subject matter expert (SME) for assigned SaaS applications and integrations
  
• Manage application lifecycle, including provisioning, configuration, maintenance, and decommissioning 
  
• Design and implement automation for user management, reporting, and data synchronization
  
• Ensure compliance with internal security, access management, and audit standards
  
• Troubleshoot and resolve complex incidents escalated from Administrators 1–2 levels
  
• Document system configurations, workflows, and technical procedures
  
• Partner with Security and IT teams to enhance SSO, MFA, and data protection measures
  

What You’ll Bring

• At least 3+ years of experience in SaaS application administration or enterprise IT systems management 
  
• Minimum 2 years of hands‑on experience in Tier 2 (L2) technical support within an enterprise environment 
• Degree in computer science, information systems, or relevant field
• In-depth knowledge of SaaS and cloud platforms (Microsoft 365, Atlassian suite, ServiceNow, Zoom, Slack, etc.)
• Experience with SSO/MFA integration (Okta, Azure AD, or similar identity providers)
  
• Proficiency in automation and scripting (PowerShell, Python, or API-based workflows)
• Experience working with ticketing systems like ServiceNow or Jira, and familiarity with ITSM best practices, including the ITIL framework
  
• English proficiency sufficient to communicate with international teams

Bonus Skills

• Experience integrating SaaS tools with enterprise systems, such as CRM or IAM platforms
• Understanding of data security, compliance, and access governance principles
• Familiarity with AI-powered productivity and automation tools, including Microsoft Copilot, ChatGPT, or similar solutions

What You’ll Get

• 21 annual vacation days, additional days based on tenure, plus 4 extra global VeeaMe Days for self-care and 24 paid volunteer hours annually through Veeam Cares
• Private health, dental, and vision insurance for employees and dependents, including outpatient care, hospitalization, pregnancy monitoring, and psychology support
• Monthly lifestyle and daily meal benefits: 40 RON/day via Edenred and 600 RON/month through a flexible cafeteria platform
• Life insurance (2× annual gross salary), critical illness, and disability coverage, plus vision reimbursement
• Free access to Bookster library platform for borrowing your favorite books for free
• Opportunities to learn and grow through on-demand libraries (LinkedIn Learning, O’Reilly), mentoring, workshops and learning events like our annual Global Day of Learning

Please note: If an applicant is permanently located outside of Romania, Veeam reserves the right to decline the application for this position.

#LI-AS6

#LI-REMOTE

About the role

The Associate Account Executive, Commercial Inside Sales collaborates with our channel sales team and partners, selling the company's products and services within an assigned territory via the telephone. Prospects, builds relationships, and closes sales. May utilize e-mail and other electronic sales techniques in support of the calling effort.

What you'll do

• Generates sales within assigned territory (ACH)
• Drives key business and technical benefits mapped to the end user requirements from partner deal registrations, qualified opportunities and lead generation lists; cold calling as needed
• Coordinates sales activities with partners and resellers to identify and close new business
• Maximizes coverage within the defined region and penetrates organizations with Veeam products
• Provides forecasting and account opportunity as needed
• Drives revenue and contributes to the continued growth of Veeam through consistently achieving individual and team quotas
• Teams up with channel sales and system engineers sales the territory on planning and execution
• Updates and maintains the Veeam CRM system (salesforce.com)

What you'll bring

• Proven B2B sales experience is preferred
• Bachelor’s Degree preferred (a combination of education and experience will be considered)
• Experience driving the sales process across internal and external teams (channel, engineering, marketing, field)
• Ability to find approach to different types of persons in order to establish positive and lasting relationships
• Ability to work independently with limited direction in a fast-paced environment; must be a high-energy, motivated self-starter
• Ability to adapt to changes in roles and responsibilities
• Exceptional written communications and electronic correspondence skills, with knowledge of basic business research tools
• Exceptional verbal communication skills and ability to relay information to potential customers in English & German
• Salesforce.com is a plus
• Proficiency in MSOffice based automation tools (Excel, Outlook, etc)
• Strong interest and passion for technology innovation and the industry

What you'll get

• 21 annual vacation days, additional days based on tenure, plus 4 extra global VeeaMe Days for self-care and 24 paid volunteer hours annually through Veeam Cares
• Private health, dental, and vision insurance for employees and dependents, including outpatient care, hospitalization, pregnancy monitoring, and psychology support
• Monthly lifestyle and daily meal benefits: 40 RON/day via Edenred and 600 RON/month through a flexible cafeteria platform
• Life insurance (2× annual gross salary), critical illness, and disability coverage, plus vision reimbursement
• Free access to Bookster library platform for borrowing your favorite books for free
• Opportunities to learn and grow through on-demand libraries (LinkedIn Learning, O’Reilly), mentoring, workshops and learning events like our annual Global Day of Learning

Please note: If an applicant is permanently located outside of Romania, Veeam reserves the right to decline the application for this position.

#LI-AF1

About the role

The Associate Account Executive, Commercial Inside Sales collaborates with our channel sales team and partners, selling the company's products and services within an assigned territory via the telephone. Prospects, builds relationships, and closes sales. May utilize e-mail and other electronic sales techniques in support of the calling effort.

What you'll do

• Generates sales within assigned territory 
• Drives key business and technical benefits mapped to the end user requirements from partner deal registrations, qualified opportunities and lead generation lists; cold calling as needed
• Coordinates sales activities with partners and resellers to identify and close new business
• Maximizes coverage within the defined region and penetrates organizations with Veeam products
• Provides forecasting and account opportunity as needed
• Drives revenue and contributes to the continued growth of Veeam through consistently achieving individual and team quotas
• Teams up with channel sales and system engineers sales the territory on planning and execution
• Updates and maintains the Veeam CRM system (salesforce.com)

What you'll bring

• Proven B2B sales experience is preferred
• Proficient Turkish and English level
• Bachelor’s Degree preferred (a combination of education and experience will be considered)
• Experience driving the sales process across internal and external teams (channel, engineering, marketing, field)
• Ability to find approach to different types of persons in order to establish positive and lasting relationships
• Ability to work independently with limited direction in a fast-paced environment; must be a high-energy, motivated self-starter
• Ability to adapt to changes in roles and responsibilities
• Exceptional written communications and electronic correspondence skills, with knowledge of basic business research tools
• Exceptional verbal communication skills and ability to relay information to potential customers in English & Turkish
• Salesforce.com is a plus
• Proficiency in MSOffice based automation tools (Excel, Outlook, etc)
• Strong interest and passion for technology innovation and the industry

What you'll get

• 21 annual vacation days, additional days based on tenure, plus 4 extra global VeeaMe Days for self-care and 24 paid volunteer hours annually through Veeam Cares
• Private health, dental, and vision insurance for employees and dependents, including outpatient care, hospitalization, pregnancy monitoring, and psychology support
• Monthly lifestyle and daily meal benefits: 40 RON/day via Edenred and 600 RON/month through a flexible cafeteria platform
• Life insurance (2× annual gross salary), critical illness, and disability coverage, plus vision reimbursement
• Free access to Bookster library platform for borrowing your favorite books for free
• Opportunities to learn and grow through on-demand libraries (LinkedIn Learning, O’Reilly), mentoring, workshops and learning events like our annual Global Day of Learning

Please note: If an applicant is permanently located outside of Romania, Veeam reserves the right to decline the application for this position.

#LI-CT1

SDR for Strategic Accounts works alongside Veeam Account Executives to expand Veeam reach in existing Strategic accounts as well as net new prospects. 

SDRs qualify marketing-generated demand, which is demonstrated by engagement with marketing campaigns, specific actions, and meeting the scoring threshold. These initial marketing interactions are used as starting points to identify and engage other members of the buying group in an outbound effort to further validate buying signals and qualify the potential opportunity. 

What You’ll Do

• Generate new demand (e.g., opportunities with buying group members attached) for the sales organization to pursue.
• Qualify marketing-generated demand against established criteria before passing a qualified opportunity to the account executives. 
• Discover, validate, and reach out to additional personas or members of a buying group that may be involved in the buying decision and share this with sales.
• Nurture predetermined groups of prospects for account executives by using multiple touch tactics or cadences to foster meaningful interactions and determine the level of interest for potential opportunities.
• Comply with all demand management-related service-level agreements.
• Track and manage account info, prospecting, qualification, and nurture activities, in the company’s CRM (Salesforce).
• Allocate cadence workflows to all key players in opportunities and using Salesforce queue to manage daily outreach which includes outbound calls, voicemails, social outreach and emails.
• Build and drive tight collaboration with aligned sales teams.
• Reach and have meaningful, productive conversations with individuals representing the buyer personas targeted by the organization.
• Coordinates sales activities within the expanded Veeam Team.
• Develops and maintains a solid working knowledge of Veeam Software and related products and the benefits they provide to potential prospects.
• Meet identified monthly KPIs (example: # signals converted to sales qualified opportunity, #prospecting opportunities created, number of meetings set up for sellers).
• Participate in call out days and events.
• Participate in ongoing enablement around product releases, marketing updates, sales methodology and customer buying behaviors.  

What You’ll Bring

• 2 years plus experience in similar role 
• Bachelor’s Degree or a combination of education and experience will be considered 
• Fluent level of English & Hebrew
• Previous sales experience, ideally of high-tech products/services, is a plus  
• Outbound calling and/or Revenue Development Representative experience is a plus 
• Technical education and technology understanding of storage backup, cloud backup and the key manufacturers in the industry that Veeam works with is preferred. 
• Ability to multi-task, prioritize, and manage time effectively. 
• Ability to adapt to changes in roles and responsibilities. 
• Social medias and social selling best practices 
• Collaboration across internal teams to ensure actionable results. 
• Ability to work independently with limited direction in a fast-paced environment; must be a high-energy, motivated self-starter. 
• Knowledge of basic business research tools (LinkedIn, Google, Salesforce or similar CRM, Hoovers) 
• Excellent correspondence skills (Outlook, Instant Messaging, and over the phone) 
• Exceptional verbal and written communication skills

What You’ll Get

• 21 annual vacation days, additional days based on tenure, plus 4 extra global VeeaMe Days for self-care and 24 paid volunteer hours annually through Veeam Cares;
• Private health, dental, and vision insurance for employees and dependents, including outpatient care, hospitalization, pregnancy monitoring, and psychology support;
• Monthly lifestyle and daily meal benefits: 40 RON/day via Edenred and 600 RON/month through a flexible cafeteria platform;
• Life insurance (2× annual gross salary), critical illness, and disability coverage, plus vision reimbursement;
• Free access to Bookster library platform for borrowing your favorite books for free
• Opportunities to learn and grow through on-demand libraries (LinkedIn Learning, O’Reilly), mentoring, workshops and learning events like our annual Global Day of Learning;

#LI-JB1

About the Role

SDR for Strategic Accounts works alongside Veeam Account Executives to expand Veeam reach in existing Strategic accounts as well as net new prospects. 

SDRs qualify marketing-generated demand, which is demonstrated by engagement with marketing campaigns, specific actions, and meeting the scoring threshold. These initial marketing interactions are used as starting points to identify and engage other members of the buying group in an outbound effort to further validate buying signals and qualify the potential opportunity. 

What You’ll Do

• Generate new demand (e.g., opportunities with buying group members attached) for the sales organization to pursue.
• Qualify marketing-generated demand against established criteria before passing a qualified opportunity to the account executives. 
• Discover, validate, and reach out to additional personas or members of a buying group that may be involved in the buying decision and share this with sales.
• Nurture predetermined groups of prospects for account executives by using multiple touch tactics or cadences to foster meaningful interactions and determine the level of interest for potential opportunities.
• Comply with all demand management-related service-level agreements.
• Track and manage account info, prospecting, qualification, and nurture activities, in the company’s CRM (Salesforce).
• Allocate cadence workflows to all key players in opportunities and using Salesforce queue to manage daily outreach which includes outbound calls, voicemails, social outreach and emails.
• Build and drive tight collaboration with aligned sales teams.
• Reach and have meaningful, productive conversations with individuals representing the buyer personas targeted by the organization.
• Coordinates sales activities within the expanded Veeam Team.
• Develops and maintains a solid working knowledge of Veeam Software and related products and the benefits they provide to potential prospects.
• Meet identified monthly KPIs (example: # signals converted to sales qualified opportunity, #prospecting opportunities created, number of meetings set up for sellers).
• Participate in call out days and events.
• Participate in ongoing enablement around product releases, marketing updates, sales methodology and customer buying behaviors.  

What You’ll Bring

• 2 years plus experience in similar role 
• Bachelor’s Degree or a combination of education and experience will be considered 
• Fluent level of English and German
• Previous sales experience, ideally of high-tech products/services, is a plus  
• Outbound calling and/or Revenue Development Representative experience is a plus 
• Technical education and technology understanding of storage backup, cloud backup and the key manufacturers in the industry that Veeam works with is preferred. 
• Ability to multi-task, prioritize, and manage time effectively. 
• Ability to adapt to changes in roles and responsibilities. 
• Social medias and social selling best practices 
• Collaboration across internal teams to ensure actionable results. 
• Ability to work independently with limited direction in a fast-paced environment; must be a high-energy, motivated self-starter. 
• Knowledge of basic business research tools (LinkedIn, Google, Salesforce or similar CRM, Hoovers) 
• Excellent correspondence skills (Outlook, Instant Messaging, and over the phone) 
• Exceptional verbal and written communication skills

What You’ll Get

• 21 annual vacation days, additional days based on tenure, plus 4 extra global VeeaMe Days for self-care and 24 paid volunteer hours annually through Veeam Cares
• Private health, dental, and vision insurance for employees and dependents, including outpatient care, hospitalization, pregnancy monitoring, and psychology support
• Monthly lifestyle and daily meal benefits: 40 RON/day via Edenred and 600 RON/month through a flexible cafeteria platform
• Life insurance (2× annual gross salary), critical illness, and disability coverage, plus vision reimbursement
• Free access to Bookster library platform for borrowing your favorite books for free
• Opportunities to learn and grow through on-demand libraries (LinkedIn Learning, O’Reilly), mentoring, workshops and learning events like our annual Global Day of Learning

#LI-CT1

About the Role

SDR for Strategic Accounts works alongside Veeam Account Executives to expand Veeam reach in existing Strategic accounts as well as net new prospects. 

SDRs qualify marketing-generated demand, which is demonstrated by engagement with marketing campaigns, specific actions, and meeting the scoring threshold. These initial marketing interactions are used as starting points to identify and engage other members of the buying group in an outbound effort to further validate buying signals and qualify the potential opportunity. 

What You’ll Do

• Generate new demand (e.g., opportunities with buying group members attached) for the sales organization to pursue.
• Qualify marketing-generated demand against established criteria before passing a qualified opportunity to the account executives. 
• Discover, validate, and reach out to additional personas or members of a buying group that may be involved in the buying decision and share this with sales.
• Nurture predetermined groups of prospects for account executives by using multiple touch tactics or cadences to foster meaningful interactions and determine the level of interest for potential opportunities.
• Comply with all demand management-related service-level agreements.
• Track and manage account info, prospecting, qualification, and nurture activities, in the company’s CRM (Salesforce).
• Allocate cadence workflows to all key players in opportunities and using Salesforce queue to manage daily outreach which includes outbound calls, voicemails, social outreach and emails.
• Build and drive tight collaboration with aligned sales teams.
• Reach and have meaningful, productive conversations with individuals representing the buyer personas targeted by the organization.
• Coordinates sales activities within the expanded Veeam Team.
• Develops and maintains a solid working knowledge of Veeam Software and related products and the benefits they provide to potential prospects.
• Meet identified monthly KPIs (example: # signals converted to sales qualified opportunity, #prospecting opportunities created, number of meetings set up for sellers).
• Participate in call out days and events.
• Participate in ongoing enablement around product releases, marketing updates, sales methodology and customer buying behaviors.  

What You’ll Bring

• 2 years plus experience in similar role 
• Bachelor’s Degree or a combination of education and experience will be considered 
• Fluent level of English
• Previous sales experience, ideally of high-tech products/services, is a plus  
• Outbound calling and/or Revenue Development Representative experience is a plus 
• Technical education and technology understanding of storage backup, cloud backup and the key manufacturers in the industry that Veeam works with is preferred. 
• Ability to multi-task, prioritize, and manage time effectively. 
• Ability to adapt to changes in roles and responsibilities. 
• Social medias and social selling best practices 
• Collaboration across internal teams to ensure actionable results. 
• Ability to work independently with limited direction in a fast-paced environment; must be a high-energy, motivated self-starter. 
• Knowledge of basic business research tools (LinkedIn, Google, Salesforce or similar CRM, Hoovers) 
• Excellent correspondence skills (Outlook, Instant Messaging, and over the phone) 
• Exceptional verbal and written communication skills

What You’ll Get

• 21 annual vacation days, additional days based on tenure, plus 4 global VeeaMe Days for self-care
• Private health, dental, and vision insurance for employees and dependents
• Mental health support with up to 12 free therapy sessions
• Private hospital coverage for planned and emergency care
• Monthly lifestyle and daily meal benefits: 40 RON/day via Edenred and 600 RON/month through a flexible cafeteria platform
• Life, critical illness, and disability insurance
• One paid volunteer day annually through Veeam Cares
• Professional training and education, including courses and workshops, internal meetups, and unlimited access to our online learning platforms (LinkedIn Learning, Athena, O’Reilly) and mentoring through our MentorLab program

#LI-AP1

About the Role

Technical Customer Support is our customers’ “hotline.” This is a department that has revolutionized the way we think about technical support. They face the challenging reality of one-on-one support and leave our customers with a positive impression, providing invaluable feedback to developers and testers.

We are now looking for Virtualization Backup Engineer (French speaker).

The Veeam Backup and Replication (VBR) is a reliable solution that lets us verify the recoverability of backups, recover instantly, and test upgrades in an isolated environment before putting them in production. The VBR technical support engineer is a trusted role providing technical assistance to fellow IT Professionals, using broad and in-depth troubleshooting skills and product knowledge to solve challenging technical issues.

What You’ll Do

• Performing troubleshooting and analysis, including log file investigation
• Acting as a technical focal point in relationships to fellow IT Professionals
• Taking ownership of the customer problem or issue from the beginning of a support case through resolution, troubleshooting on our end (in Veeam) as well as in 3rd party components from Microsoft and Vmware, checking if the issue is known or unknown if it’s a defect if it’s caused by misconfiguration, correcting it as break/fix scenario and educating the customer by explaining for the process and interaction works
• Documenting of all customer interactions accurately and within SLA in our CRM tool

What You’ll Bring

• Fluent French & English (reading/writing/speaking)
• Advanced user or administrative level with the following areas: Windows Server 2016 / 2019 / 2022 / 2025, Windows 10 / 11
• Practical knowledge of TCP/IP (OS, firewalls configuration) and networking configuration/troubleshooting (NAT, ports, DHCP, DNS)
• As a plus, UNIX and/or Linux knowledge, VMware ESX(i), Microsoft Hyper-V, Microsoft Exchange server administration, DataBase engines (SQL/Oracle)
• Ability to quickly learn, understand and explain technical information
• Ability and desire to take ownership of client issues through resolution
• Excellent time management skills
• Ability to work in a fast-paced environment

What You’ll Get

• 21 annual vacation days, additional days based on tenure, plus 4 extra global VeeaMe Days for self-care and 24 paid volunteer hours annually through Veeam Cares
• Private health, dental, and vision insurance for employees and dependents, including outpatient care, hospitalization, pregnancy monitoring, and psychology support
• Monthly lifestyle and daily meal benefits: 40 RON/day via Edenred and 600 RON/month through a flexible cafeteria platform
• Life insurance (2× annual gross salary), critical illness, and disability coverage, plus vision reimbursement
• Free access to Bookster library platform for borrowing your favorite books for free
• Opportunities to learn and grow through on-demand libraries (LinkedIn Learning, O’Reilly), mentoring, workshops and learning events like our annual Global Day of Learning

Please note: If an applicant is permanently located outside of Romania, Veeam reserves the right to decline the application for this position. 

#LI-REMOTE

About the role:

The Inside Sales Representative collaborates with our channel sales team and partners, selling the company's products and services within an assigned territory via the telephone. Prospects, builds relationships, and closes sales. May utilize e-mail and other electronic sales techniques in support of the calling effort.

What you'll do

• Generates sales within assigned territory 
• Drives key business and technical benefits mapped to the end user requirements from partner deal registrations, qualified opportunities and lead generation lists; cold calling as needed
• Coordinates sales activities with partners and resellers to identify and close new business
• Maximizes coverage within the defined region and penetrates organizations with Veeam products
• Provides forecasting and account opportunity as needed
• Drives revenue and contributes to the continued growth of Veeam through consistently achieving individual and team quotas
• Teams up with channel sales and system engineers sales the territory on planning and execution
• Updates and maintains the Veeam CRM system (salesforce.com)

What you'll bring

• Proven B2B sales experience is preferred
• Bachelor’s Degree preferred (a combination of education and experience will be considered)
• Advanced level of English 
• Advanced level of German
• Experience driving the sales process across internal and external teams (channel, engineering, marketing, field)
• Ability to find approach to different types of persons in order to establish positive and lasting relationships
• Ability to work independently with limited direction in a fast-paced environment; must be a high-energy, motivated self-starter
• Ability to adapt to changes in roles and responsibilities
• Exceptional written communications and electronic correspondence skills, with knowledge of basic business research tools
• Exceptional verbal communication skills and ability to relay information to potential customers in English
• Salesforce.com is a plus
• Proficiency in MSOffice based automation tools (Excel, Outlook, etc)
• Strong interest and passion for technology innovation and the industry

What you'll get

• 21 annual vacation days, additional days based on tenure, plus 4 extra global VeeaMe Days for self-care and 24 paid volunteer hours annually through Veeam Cares
• Private health, dental, and vision insurance for employees and dependents, including outpatient care, hospitalization, pregnancy monitoring, and psychology support
• Monthly lifestyle and daily meal benefits: 40 RON/day via Edenred and 600 RON/month through a flexible cafeteria platform
• Life insurance (2× annual gross salary), critical illness, and disability coverage, plus vision reimbursement
• Free access to Bookster library platform for borrowing your favorite books for free
• Opportunities to learn and grow through on-demand libraries (LinkedIn Learning, O’Reilly), mentoring, workshops and learning events like our annual Global Day of Learning

Please note: If an applicant is permanently located outside of Romania, Veeam reserves the right to decline the application for this position.

#LI-AG2

About the Role

The Associate Technical Success Manager, (Veeam Data Cloud) will be responsible for the outreach, onboarding, adoption, and enablement of multiple Veeam Data Cloud Workloads. They will achieve success by getting customers up and running quickly while ensuring that they have a smooth experience and access to the correct resources throughout their journey with Veeam. 

What You’ll Do

• Onboarding Guidance: Provide structured onboarding including personalized guidance, assisting customers to expediently protect their workloads Veeam Data Cloud solutions. 

• Engaging Stalled customers: Identifying and working with customers who purchased the product but aren’t maximizing the full use of their product to help ensure maximum customer ROI. 

• Accelerate Time to Value: Proactively work with customers to ensure they achieve their first key outcomes quickly, ensuring a positive initial experience. 

• Customer Satisfaction Management: Monitor and manage customer satisfaction throughout the onboarding journey, gathering feedback and addressing concerns or issues promptly. 

• Expansion: Identify any initial growth opportunities for existing and new Veeam solutions.  

• Risk Assessment: Identify and assess any initial risks to customer experience or adoption, and coordinate with internal teams to mitigate these risks quickly. 

• Resource Guidance: Guide both internal and external stakeholders to best practice resources, documentation, and support channels to ensure all requests are addressed efficiently. 

• Stakeholder Coordination: Ensure that all Veeam team activities that touch the customer are in alignment with the customer's business objectives and use cases so the full potential of their Veeam solution can be realized.  

• Flexibility: Other duties as required  

What You’ll Bring

• Prior customer or technical success related work experience is required, 2+ years preferred                                              
• Demonstrates patience, understanding and empathy in order to effectively manage conflict and concerns 
• Ability to adapt to changes in roles and responsibilities 
• Self starter with a passion for customer success 
• Strong understanding of Cloud and Hyperscaler technologies, SaaS offerings, Salesforce and Microsoft 365 environments
• Experience gathering and analyzing success metrics including current usage and key growth stats                                                                  
• Strong business acumen with experience in leading projects in a methodical and goal-oriented manner 
• Has general understanding of accompanying infrastructure that works with Veeam (Servers/Storage/Networking/etc.) 

  What You’ll Get 

• 21 annual vacation days, additional days based on tenure, plus 4 extra global VeeaMe Days for self-care and 24 paid volunteer hours annually through Veeam Cares
• Private health, dental, and vision insurance for employees and dependents, including outpatient care, hospitalization, pregnancy monitoring, and psychology support
• Monthly lifestyle and daily meal benefits: 40 RON/day via Edenred and 600 RON/month through a flexible cafeteria platform
• Life insurance (2× annual gross salary), critical illness, and disability coverage, plus vision reimbursement
• Free access to Bookster library platform for borrowing your favorite books for free
• Opportunities to learn and grow through on-demand libraries (LinkedIn Learning, O’Reilly), mentoring, workshops and learning events like our annual Global Day of Learning

Please note: If an applicant is permanently located outside of Romania, Veeam reserves the right to decline the application for this position.

#LI-AG2

About the Role

This role is focused on supporting operational excellence across our post-sales organization. This role sits at the intersection of Renewals, Customer Success, Customer Support, and Professional Services, partnering closely with operational leaders to deliver programs that directly influence customer retention, expansion, and long-term value.

As a key program contributor, you will manage cross-functional initiatives from planning through execution—bringing structure, visibility, and coordination to high-impact work. This is a highly collaborative individual contributor role that requires strong organizational skills, clear communication, and the ability to work effectively with stakeholders across multiple functions.

What You’ll Do

• Manage end-to-end programs and projects within the post-sales organization, from planning through execution and successful delivery, ensuring alignment with organizational priorities and timelines
• Support initiatives that directly improve customer retention, renewals efficiency, and expansion outcomes in a SaaS business model
• Coordinate and align multiple post-sales functions—including Renewals, Customer Success, Customer Support, and Professional Services—to support execution of cross-functional programs
• Partner with stakeholders and operational teams to ensure alignment, track progress, and resolve execution challenges
• Translate business requirements into clear project plans, timelines, milestones, and stakeholder updates
• Support the definition and tracking of success metrics for projects and programs
• Identify process gaps, operational inefficiencies, and improvement opportunities across post-sales workflows, and support initiatives to address them
• Ensure consistent communication, documentation, and stakeholder visibility throughout the lifecycle of each initiative
• Support development of business cases for new initiatives, including gathering inputs, documenting expected outcomes, and tracking key assumptions
• Track program progress and support measurement of business outcomes after delivery
• Coordinate with upstream and downstream operational teams, including but not limited to: Sales Operations, Finance, and Corporate Technology, to support end-to-end operational continuity
• Maintain program documentation, timelines, and status reporting to ensure transparency and execution discipline

What You’ll Bring

•  3+ years of experience in program or project management, operations, or related roles, ideally supporting post-sales operations within a SaaS or technology-driven organization
• Experience supporting cross-functional initiatives involving multiple operational teams
• Advanced level of English

Bonus Skills

• Technical writing and project management experience.
• Experience with project management tools (Jira, Trello, Confluence).
• Builder mindset and excitement about creating something from nothing.
• Ability to partner with internal leaders and understand core business functions.
• Ability to solve complex problems through data analysis.
• Ability to meet tight deadlines and multitask.
• Strong organizational and time management skills.
• Ability to work in a structured, detail-oriented manner while maintaining awareness of broader business objectives.
• Strong execution focus, with the ability to follow through and drive initiatives to completion.

What You’ll Get 

• 21 annual vacation days, additional days based on tenure, plus 4 extra global VeeaMe Days for self-care and 24 paid volunteer hours annually through Veeam Cares
• Private health, dental, and vision insurance for employees and dependents, including outpatient care, hospitalization, pregnancy monitoring, and psychology support
• Monthly lifestyle and daily meal benefits: 40 RON/day via Edenred and 600 RON/month through a flexible cafeteria platform
• Life insurance (2× annual gross salary), critical illness, and disability coverage, plus vision reimbursement
• Free access to Bookster library platform for borrowing your favorite books for free
• Opportunities to learn and grow through on-demand libraries (LinkedIn Learning, O’Reilly), mentoring, workshops and learning events like our annual Global Day of Learning

Please note: If an applicant is permanently located outside of Romania, Veeam reserves the right to decline the application for this position.

#LI-AG2

About the Role

The ideal candidate will be naturally collaborative, articulate, extremely organized, have a solid technical understanding of Veeam products, and motivated by maximizing customer success and outcomes. Soft skills combined with technical skills are key in this role. You will partner with Customer Success Engineers (CSEs) and Account Executives (AEs) to drive customer outcomes across security-related products and use cases within the Veeam Data Platform (VDP). You’ll lead readiness checks, data modeling, and risk conversations with CISO/CIO stakeholders, while monitoring telemetry and maturity against the Veeam Data Resilience Maturity Model (DRMM) to optimize posture and identify expansion opportunities.

What You’ll Do

• Engage customers on security-related products, architectures, and risk topics across the Veeam Data Platform (VDP).  
• Run readiness checks and lead data modeling to validate solution design and accelerate decisions.  
• Monitor attack surfaces and vulnerabilities (including DRMM scoring), track telemetry or recurring inspection signals, report trends, and capture potential health checks.  
• Validate designs to de-risk adoption and accelerate time to value.  
• Identify and articulate expansion opportunities; review consumption trends and schedule checkpoint reviews (with or without AE coordination).  
• Engage CISO/CIO stakeholders for risk, status, and opportunity discussions; synthesize inputs from account health and CSE-led QBRs.  
• Support AEs on security- and AI-driven expansion motions; influence roadmap priorities with CSE counterparts.  
• Operate as a pooled resource covering Enterprise and Commercial-Named accounts (generally $100K+ ARR), typically at a 1 Security Success Engineer to 6–8 CSE coverage ratio.  
• Note: Not the primary owner for Onboarding motions nor directly responsible for Renewals

What You’ll Bring

• 5+ years of experience in engineering architecture for cybersecurity-related products (e.g., Security Engineer/Architect, Cloud Solution Architect, MLOps/ML Engineer).  
• Bachelor’s degree in Computer Science, Electrical Engineering, or a related technical field; advanced degree is a plus.  
• Relevant certifications (e.g., CompTIA Security+, CISSP, or equivalent).  
• Expertise in data security and governance, including DSPM/DLP; familiarity with AI/ML architectures.  
• Demonstrated ability to engage CISO/CIO stakeholders on risk, resilience, and modernization roadmaps.  
• Hands-on experience with solution design, POCs, telemetry monitoring, and maturity modeling (DRMM familiarity is a plus).  
• Strong communication, stakeholder management, and cross-functional collaboration skills.  
• VMCE certification (can be completed after joining)

What You’ll Get 

• 21 annual vacation days, additional days based on tenure, plus 4 extra global VeeaMe Days for self-care and 24 paid volunteer hours annually through Veeam Cares
• Private health, dental, and vision insurance for employees and dependents, including outpatient care, hospitalization, pregnancy monitoring, and psychology support
• Monthly lifestyle and daily meal benefits: 40 RON/day via Edenred and 600 RON/month through a flexible cafeteria platform
• Life insurance (2× annual gross salary), critical illness, and disability coverage, plus vision reimbursement
• Free access to Bookster library platform for borrowing your favorite books for free
• Opportunities to learn and grow through on-demand libraries (LinkedIn Learning, O’Reilly), mentoring, workshops and learning events like our annual Global Day of Learning

Please note: If an applicant is permanently located outside of Romania, Veeam reserves the right to decline the application for this position.

#LI-AF1

About The Role: 

As a Sales Development Representative, you will play a crucial role in generating new business opportunities through proactive outreach and lead discovery in your assigned territory. Using both internal and external tools, you will identify prospects, provide support with product information and quotations, and help drive commercial success. You’ll collaborate closely with colleagues, participate in key sales activities and events, and maintain accurate records in CRM systems.

What You’ll Do:

• Initiate telephone and email contact to identify new commercial opportunities in your assigned territory.
• Utilize internal and third-party tools to generate leads and discover white space.
• Provide support to qualified prospects, including follow-up, product details, and quotations.
• Meet monthly KPIs for commercial opportunities, tracked via Salesforce activity reports.
• Participate in call-out days, events, and customer meetings with sales colleagues.
• Maintain accurate lead information and activity records in CRM systems.
• Contribute to team training and onboarding of new sales associates. 

What You’ll Bring:

• Proficiency in both German and English for clear communication.
• Strong organizational, multitasking, and prioritization abilities.
• Attention to detail in maintaining accurate records.
• Efficiency in MS Office automation tools to support daily tasks.
• Knowledge of virtualization industry.
• Bachelor’s degree or equivalent combination of education and experience.
• Ability to work collaboratively and maintain a positive attitude in a dynamic environment.

What You’ll Get

• 21 annual vacation days, additional days based on tenure, plus 4 global VeeaMe Days for self-care
• Private health, dental, and vision insurance for employees and dependents
• Mental health support with up to 12 free therapy sessions
• Private hospital coverage for planned and emergency care
• Monthly lifestyle and daily meal benefits: 40 RON/day via Edenred and 600 RON/month through a flexible cafeteria platform
• Life, critical illness, and disability insurance
• One paid volunteer day annually through Veeam Cares
• Professional training and education, including courses and workshops, internal meetups, and unlimited access to our online learning platforms (LinkedIn Learning, Athena, O’Reilly) and mentoring through our MentorLab program

Please note: If an applicant is permanently located outside of Romania, Veeam reserves the right to decline the application for this position.

#LI-CT1

About the Role

The ideal candidate will be naturally collaborative, articulate, extremely organized, have a solid technical understanding of Veeam products, and motivated by maximizing customer success and outcomes. Soft skills combined with technical skills are key in this role. As a Customer Success Engineer, you are the primary technical owner driving long-term customer outcomes across the Veeam Data Platform. You’ll lead onboarding, adoption, and optimization; proactively identify churn risk, migrations, and upsell opportunities; and apply deep disaster recovery and resilience (DR&R) expertise to conduct recovery simulations, DRMM assessments, and quarterly resilience reporting for measurable customer value

What You’ll Do

• Configure customer accounts; customize backup policies and storage; facilitate onboarding; orient stakeholders; walk through admin portals; introduce support channels.  
• Identify migration opportunities; analyze usage and environment; conduct success planning and strategy sessions; align business outcomes with product adoption.  
• Conduct assessments; build protection plans; recommend software products and architectures across the Veeam Data Platform.  
• Run recovery simulations; apply the Veeam Data Resilience Maturity Model (DRMM) to track and report resilience posture; deliver quarterly resilience reports.  
• Monitor signals to detect churn risk early; define mitigation plans; partner on renewal strategy with actionable technical insights.  
• Build business cases; define TCO; articulate value propositions for expansion; schedule checkpoint reviews with stakeholders.  
• Engage CISO/CIO stakeholders with clear risk, status, and opportunity updates; support context for executive discussions and roadmap alignment.  
• Collaborate on marketing-informed campaigns and plays to drive adoption and expansion.  
• Operate with a long-term account assignment model tied to ARR and growth potential, typically covering 5–50 Enterprise and Commercial-Named accounts with $100K+ ARR.  
• Own the technical success plan and adoption roadmap; influence pricing, commercial terms, and renewal terms in partnership with Sales and CS leadership

What You’ll Bring

• 5+ years in customer-facing engineering roles focused on data backup and recovery (e.g., Technical Consulting, Pre-Sales SE, Technical Account Manager); this is a mid-level role.  
• Advanced level of English (Spanish / German / French nice to have)
• Hands-on expertise across operating systems, virtualization, storage, scripting/automation, cloud platforms, and DR&R best practices.  
• Strong experience designing and executing protection plans, migrations, and recovery simulations; familiarity with Veeam platform capabilities is a plus.  
• VMCE certification required (may be completed post-hire within an agreed timeframe).  
• Preferred industry certifications: AWS Solutions Architect (Associate/Professional), Microsoft Azure Administrator or Solutions Architect Expert  
• Proven ability to translate business outcomes into technical adoption roadmaps and measurable value.  
• Executive stakeholder engagement skills (CISO/CIO) with the ability to synthesize technical, business, and risk signals into clear recommendations.  
• Excellent communication, cross-functional collaboration, and stakeholder management skills. 

What You’ll Get 

• 21 annual vacation days, additional days based on tenure, plus 4 extra global VeeaMe Days for self-care and 24 paid volunteer hours annually through Veeam Cares
• Private health, dental, and vision insurance for employees and dependents, including outpatient care, hospitalization, pregnancy monitoring, and psychology support
• Monthly lifestyle and daily meal benefits: 40 RON/day via Edenred and 600 RON/month through a flexible cafeteria platform
• Life insurance (2× annual gross salary), critical illness, and disability coverage, plus vision reimbursement
• Free access to Bookster library platform for borrowing your favorite books for free
• Opportunities to learn and grow through on-demand libraries (LinkedIn Learning, O’Reilly), mentoring, workshops and learning events like our annual Global Day of Learning

Please note: If an applicant is permanently located outside of Romania, Veeam reserves the right to decline the application for this position.

#LI-AG2

About the role

The Senior Associate Account Executive, Inside Sales UK&I collaborates with our channel sales team and partners, selling the company's products and services within an assigned territory via the telephone. Prospects, builds relationships, and closes sales. May utilize e-mail and other electronic sales techniques in support of the calling effort.

What you'll do

• Generates sales within assigned territory (UK&I)
• Drives key business and technical benefits mapped to the end user requirements from partner deal registrations, qualified opportunities and lead generation lists; cold calling as needed
• Coordinates sales activities with partners and resellers to identify and close new business
• Maximizes coverage within the defined region and penetrates organizations with Veeam products
• Provides forecasting and account opportunity as needed
• Drives revenue and contributes to the continued growth of Veeam through consistently achieving individual and team quotas
• Teams up with channel sales and system engineers sales the territory on planning and execution
• Updates and maintains the Veeam CRM system (salesforce.com)

What you'll bring

• Proven B2B sales experience is preferred
• Bachelor’s Degree preferred (a combination of education and experience will be considered)
• Experience driving the sales process across internal and external teams (channel, engineering, marketing, field)
• Ability to find approach to different types of persons in order to establish positive and lasting relationships
• Ability to work independently with limited direction in a fast-paced environment; must be a high-energy, motivated self-starter
• Ability to adapt to changes in roles and responsibilities
• Exceptional written communications and electronic correspondence skills, with knowledge of basic business research tools
• Exceptional verbal communication skills and ability to relay information to potential customers in English
• Salesforce.com is a plus
• Proficiency in MSOffice based automation tools (Excel, Outlook, etc)
• Strong interest and passion for technology innovation and the industry

What you'll get

• 21 annual vacation days, additional days based on tenure, plus 4 extra global VeeaMe Days for self-care and 24 paid volunteer hours annually through Veeam Cares
• Private health, dental, and vision insurance for employees and dependents, including outpatient care, hospitalization, pregnancy monitoring, and psychology support
• Monthly lifestyle and daily meal benefits: 40 RON/day via Edenred and 600 RON/month through a flexible cafeteria platform
• Life insurance (2× annual gross salary), critical illness, and disability coverage, plus vision reimbursement
• Free access to Bookster library platform for borrowing your favorite books for free
• Opportunities to learn and grow through on-demand libraries (LinkedIn Learning, O’Reilly), mentoring, workshops and learning events like our annual Global Day of Learning

Please note: If an applicant is permanently located outside of Romania, Veeam reserves the right to decline the application for this position.

#LI-AF1

ABOUT THE TEAM: 

This role sits within Tide’s Paid Plans CRM team - a collaborative group of marketers driven by ownership, experimentation, and impact.

Our mission is simple: help members save time and money so they can focus on doing what they love. We use data, creativity, and technology to drive engagement, retention, and long-term value.

WHAT WE ARE LOOKING FOR: 

We’re seeking an experienced CRM professional with a strong background in subscription-based technology businesses. You have a proven track record of developing and executing CRM strategies that improve retention and increase customer lifetime value.

You understand subscription models, recurring revenue dynamics, and industry best practices in subscription management. You’re comfortable working with CRM tools and marketing automation platforms, and you have strong analytical skills that enable you to turn data into actionable insights.

As CRM Manager – Subscriptions, you will:

• Lead the planning and execution of CRM strategies for subscription products, aligned with business objectives and growth targets.
• Provide strategic guidance to senior CRM team members on best practices and emerging trends.
• Manage and mentor a Senior CRM Executive, fostering a collaborative and high-performing environment.
• Use advanced data analytics to refine segmentation and personalise member communications.
• Implement advanced targeting strategies to optimise campaign performance and maximise customer lifetime value.
• Apply predictive modelling and behavioural analytics to proactively reduce churn.
• Collaborate closely with Marketing, Sales, and Product teams to align CRM initiatives with company-wide goals.
• Drive cross-functional initiatives to enhance the customer experience and grow subscription revenue.
• Develop and oversee customer advocacy and loyalty programmes to increase retention and brand advocacy.

What Makes You a Great Fit

• 3+ years of CRM experience, ideally within subscription-based businesses
• Experience with subscription billing systems and customer databases
• Strong background in CRM analytics, segmentation, and predictive modelling
• Deep knowledge of CRM and marketing automation technologies
• Strong project management and strategic thinking skills
• Excellent spoken and written English
• Strong stakeholder management and communication skills
• Experience with tools such as Iterable, Salesforce, GSuite, and Jira
• A proactive problem-solver who thrives in dynamic environments

WHAT YOU’LL GET IN RETURN: 

• 25 days paid annual leave 
• 3 paid days off for volunteering or L&D activities
• Extended maternity and paternity leave covered by the company
• Personal L&D budget
• Additional health & dental insurance
• Mental wellbeing platform 
• Fully covered Multisports card
• Food vouchers 
• Snacks, light food, drinks in the office
• WFH equipment allowance
• Sabbatical Leave
• Share options

TIDEAN WAYS OF WORKING

At Tide, we champion a flexible workplace model that supports both in-person and remote work to cater to the specific needs of our different teams. 

While remote work is supported, we believe in the power of face-to-face interactions to foster team spirit and collaboration. Our offices are designed as hubs for innovation and team-building, where we encourage regular in-person gatherings to foster a strong sense of community.

ABOUT THE TEAM: 

This role sits within Tide’s Paid Plans CRM team - a collaborative group of marketers driven by ownership, experimentation, and impact.

Our mission is simple: help members save time and money so they can focus on doing what they love. We use data, creativity, and technology to drive engagement, retention, and long-term value.

WHAT WE ARE LOOKING FOR: 

We’re seeking an experienced CRM professional with a strong background in subscription-based technology businesses. You have a proven track record of developing and executing CRM strategies that improve retention and increase customer lifetime value.

You understand subscription models, recurring revenue dynamics, and industry best practices in subscription management. You’re comfortable working with CRM tools and marketing automation platforms, and you have strong analytical skills that enable you to turn data into actionable insights.

As CRM Manager – Subscriptions, you will:

• Lead the planning and execution of CRM strategies for subscription products, aligned with business objectives and growth targets.
• Provide strategic guidance to senior CRM team members on best practices and emerging trends.
• Manage and mentor a Senior CRM Executive, fostering a collaborative and high-performing environment.
• Use advanced data analytics to refine segmentation and personalise member communications.
• Implement advanced targeting strategies to optimise campaign performance and maximise customer lifetime value.
• Apply predictive modelling and behavioural analytics to proactively reduce churn.
• Collaborate closely with Marketing, Sales, and Product teams to align CRM initiatives with company-wide goals.
• Drive cross-functional initiatives to enhance the customer experience and grow subscription revenue.
• Develop and oversee customer advocacy and loyalty programmes to increase retention and brand advocacy.

What Makes You a Great Fit

• 3+ years of CRM experience, ideally within subscription-based businesses
• Experience with subscription billing systems and customer databases
• Strong background in CRM analytics, segmentation, and predictive modelling
• Deep knowledge of CRM and marketing automation technologies
• Strong project management and strategic thinking skills
• Excellent spoken and written English
• Strong stakeholder management and communication skills
• Experience with tools such as Iterable, Salesforce, GSuite, and Jira
• A proactive problem-solver who thrives in dynamic environments

WHAT YOU’LL GET IN RETURN: 

• 25 days paid annual leave 
• 3 paid days off for volunteering or L&D activities
• Personal L&D budget
• Mental wellbeing platform 
• WFH equipment allowance
• Sabbatical Leave
• Share options

TIDEAN WAYS OF WORKING

At Tide, we champion a flexible workplace model that supports both in-person and remote work to cater to the specific needs of our different teams. 

While remote work is supported, we believe in the power of face-to-face interactions to foster team spirit and collaboration. Our offices are designed as hubs for innovation and team-building, where we encourage regular in-person gatherings to foster a strong sense of community.

About the team:

In our Trinity Development & QA department, we focus on one clear mission: making professional website creation and online success accessible to busy SMB owners.

Our goal is to help customers create, manage and grow their online presence without needing deep technical knowledge.

Customer-centricity and design-driven innovation are at the core of everything we do. We constantly challenge ourselves to think from the user’s perspective, simplify complexity and deliver real value, not just features.

You’ll be joining a diverse, international team working across locations, Bucharest and Germany. Collaboration is key for us: designers, testers, developers and product teams work closely together to bring ideas to life. Our colleagues are passionate about their work, eager to experiment with new ideas and AI Tools, technologies and approaches. They thrive in a learning environment, constantly seeking out opportunities to expand their knowledge and skills. You'll find yourself surrounded by a team who embraces challenges, values curiosity and pushes the boundaries of what's possible.

About our product:

Our AI-powered website builder combines powerful technology with simplicity and is designed with a suite of Do-It-Yourself services to help our customers shine online.

Our product is built on JavaScript technologies, using TypeScript for both front-end and back-end development. We use NodeJS on back-end, React & Redux for the front-end and GraphQL to connect them. All web applications operate on a Kubernetes-like cluster, structured as microservices.

Looking ahead, we are evolving our product beyond a traditional website builder into an AI-driven ecosystem. Our vision is to transform it into an Active Assistant - bridging the gap between user intent and execution.

Our customers will transition from "learning a tool" to "achieving an outcome" through a natural language-first interface, from conversational and visual editor to an intelligent agent that can propose, execute and optimize changes autonomously.

About the Working Student program:

This program is intended for students (currently enrolled in a bachelor's or master's program) who want to gain experience, following what they learned in a specialized faculty, in order to become IT specialists. 

What you'll do:

• Work closely with Product Owners to understand goals and shape product features;
• Support the definition of customer journeys, user flows, wireframes and prototypes (low- and high-fidelity);
• Contribute to design specifications and help translate them into working software together with developers;
• Create and maintain Figma screens and components;
• Maintain and improve the team’s design system and style guide;
• Participate in user research preparation and contribute to research activities;
• Iterate on design decisions based on data and user behavior;
• Collaborate with cross-functional teams (developers, QAs, designers) across locations; 
• Take part in team ceremonies (Scrum meetings, sprints ceremonies);
• Gradually grow into a point of contact for design-related topics within the team.

What we're looking for:

As an UX Working Student, your role is to help us design the right solutions and design them the right way, so that our users can easily create and manage their own websites.

We’re looking for someone who is curious, motivated and eager to grow in the UX field, with a strong interest in creating intuitive and meaningful user experiences.

You bring:

• A strong willingness to learn, grow and share knowledge;
• A curious, explorer mindset with attention to quality and user experience;
• Creativity and a proactive attitude;
• Interest in working on complex, real-world (enterprise-level) products;
• Ability to collaborate effectively with cross-functional and international teams;
• Good communication skills and a team-oriented mindset;
• Self-drive and motivation to develop in the UX field;
• Fluency in English (written and spoken).

What's in for you:

• Opportunity to learn, experiment and grow your UX skills in a real product context;
• Join a supportive and open team environment where your ideas are valued, while your contribution will shape real-world outcomes;
• Exposure to a modern environment with technologies and practices that help us ship reliable software efficiently;
• Continuous mentoring and guidance from experienced designers and engineers;
• Exposure to modern product development practices (Agile, Scrum, Software Development Lifecycle, Continuous Integration);
• Hands-on experience with industry tools like Figma and AI-supported design workflows (e.g. Anthropic’s Claude Code).

What we offer:

• The chance to use and learn a variety of cool technologies, tools and frameworks and get familiar with product  development responsibility;
• Guidance and coaching to help you every step of the way;
• The opportunity to meet and work with experienced professionals;
• Flexible working hours to accommodate your academic schedule;
• Support on working on real-world projects and gain hands-on experience;
• Hybrid work possibility;
• Potential for future career opportunities within our company;
• Substitute days off for public holidays that occur on the weekend;
• Team events, networking events organized to promote a passionate, creative and diverse culture;
• Summerfest and Winterfest parties;
• 12.5 vacation days/6 months;
• Of course, coffee, soft drinks and fresh fruits are on us in the office.

THE OPPORTUNITY  

As Cloud Operations Engineer II, you will be working alongside global, multidisciplinary team of cloud engineers; as well as Customer Support, Development, Architecture, and Quality Assurance teams to support and implement new features and enhancements to the Incentive Compensation Management products. You will be contributing to the technical work on the services supporting Incentive Compensation Management products. The team will also be entrusting you with incident management duties to ensure the quality of the service. 

THE TEAM 

Join a high-performing team in a growth stage tech company that is working to continuously reflect and improve on how we make software. The Cloud Operations team values high levels of technical competency and the ability to react quickly and come up with solutions to the challenges of a rapidly growing team.  

WHAT YOU BRING 

Technical Skills 

• Bachelor’s degree in Computer Science, Software Engineering, or equivalent experience with 2+ years of professional experience in a CloudOps / DevOps role.
• Experience with supporting, maintaining and developing on cloud platforms such as Amazon Web Services, Azure, and IBM.
• Experience in automation and software development, with one of more programming languages (Scripting language, Python, etc.).
• Previous experience with client-facing production services and incident management.
• A track record of being able to learn innovative technologies and frameworks.
• Hands on experience with CI/CD pipeline development and management.
• Practical knowledge of infrastructure and application performance monitoring solutions.
• Good understanding of core networking concepts, IP space, DNS, VPN.
• Experience working with enterprise databases.  
• Practical technical knowledge in Linux and Windows server (physical and containerized deployments and management).
• Experience in container application implementation and troubleshooting, working with virtualization technologies and images.
• Good understanding of service monitoring and experience with log management tools.
• Practical experience in various communication technologies and platforms 

Collaboration and Communication:  

• Excellent written and verbal communication skills.
• Ability to work effectively in cross-functional teams.
• B2 level English or higher is required. 

WHAT YOU’LL DO 

• Work on infrastructure service requests towards customer focused resolution and improvements.
• Continually monitor and tune application infrastructure and services to assure optimal performance, availability, and utilization of resources.
• Provide technical solutions to automate processes or functions to improve business operations.
• Support releases, enhancements, and upgrades or new services throughout nonproduction and production environments.
• Be flexible and adjust your working hours as needed to align with other global Cloud teams ensuring close team collaboration and workflow continuity throughout our support zones. 

IN THE SHORT TERM (1-3 MONTHS) YOU WILL: 

• Complete training on our tech stack and join a squad of cloud engineers to support, optimize and improve our production environments.
• Learn our service observability and application performance monitoring stack.
• Learn our customer focused service requests workflows and technologies. 

IN THE MEDIUM TERM (4-6 MONTHS) YOU WILL: 

• Master our customer focused service requests workflows to resolution.
• Continually monitor and tune application infrastructure to assure optimal performance, availability, and utilization of resources.
• Work with application teams to automate application configuration changes, setup, and deployment. 

IN THE LONG TERM (7 MONTHS & BEYOND) YOU WILL: 

• Be the subject matter expert in our core support service request workflows, document and implement enhancement ideas where applicable.
• Be the subject matter expert for the new features you've built or enhancements you've implemented and propagate your knowledge throughout the team.
• Participate in technical discussions and design for new projects.
• Proactively identify opportunities for process change in the team, and work with stakeholders to improve operations workflows.
• Join cloud ops projects working with other technical teams to deliver continuous improvements across our infrastructure and cloud services offerings.  

Note  

• Candidates selected for this position will be hired by Varicent’s designated professional employer organization. Your employment may be transferred to a local Varicent entity in the future. In such an event, Varicent may recognize your seniority and provide you with comparable role, responsibilities and benefits.  We are excited to welcome you and support you throughout this journey!
• This position is fully remote. We embrace a results-driven work culture, focusing on performance and collaboration over location. As part of our team, you’ll have the opportunity to build a work-life balance that suits you, while staying connected with a diverse, global team through virtual tools and regular online communication. Whether you're working from home or a co-working space, we’re committed to supporting you with the resources and autonomy needed to succeed in a remote environment. 

Benefits  

• Market Leading Compensation Package 
• Wellness Programs to Support Health and Wellbeing 
• Working with the latest tools and technologies in a fast-paced environment 
• Remote Work Flexibility
• Comprehensive Employee Insurance Coverage: Medical, Dental, Vision, Life Insurance
• Annual Time Off: Time off is provided in accordance with applicable legislative requirements
• Global Connected Culture: Hubs in Romania, UK, US, Canada
• Dynamic Work Culture: Thrive in our innovative and multicultural environment
• Grow with Us: Continuous development opportunities 

Want to Learn More About Us? Check out these Resources Below:  

• Varicent Blog 
• Varicent Careers Blog  
• Varicent LinkedIn Page
• Varicent X Page
• Varicent Instagram Page
• Varicent Facebook Page  

Varicent is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. If you require accommodation at any time during the recruitment process, please email accomodations@varicent.com 

Varicent is also committed to compliance with all fair employment practices regarding citizenship and immigration status. By applying for a position at Varicent and/or by using this portal, you declare and confirm that you have read and agree to our Job Applicant Privacy Notice and that the information provided by you as part of your application is true and complete and includes no misrepresentation or material omission of fact.

ABOUT THE ROLE: 

As our CRM Manager for Wealth, you’ll take an established programme (with lots of new features coming through) and drive it to even greater heights through optimisation, personalisation and automation.

You’ll own the campaign delivery, planning process to enable delivery of a first class automation and personalisation programme. This will incorporate multiple marketing channels and touchpoints, with the end goal to engage, nudge and nurture our members’ investment portfolio.

You’ll have an established track record for testing and growing  KPIs.  We are a highly capable team who believe passionately in the problem we are solving, collaborating closely with direct feedback, and encouraging action over deliberation.

Some of the things you’ll be doing: 

• Mapping the campaign strategy across multiple Tide Payment products.
• Monitoring, reporting and presenting on Tide Wealth kpis and campaign performance to THE Dept and immediate stakeholders. 
• Building, executing and optimising campaign workflows.  
• Define a full testing and personalisation roadmap for your area that’s aligned with the product team. 
• Support wider team forecasting.
• Manage stakeholder relationships across the product team to ensure a fully aligned roadplan. 

WHAT WE ARE LOOKING FOR: 

• You have a passion for marketing in a scale-up environment, and have 3-5 yrs of relevant experience.
• You’ve got a great hands on skill set for automation, personalisation across multiple platforms.
• You’ve previously worked in a high performing team.
• You’ve have a proven track record utilising best practise targeting, automation and personalisation across multiple marketing channels to deliver significant upweights in behavioural frequency and revenue value from a large customer base.
• You love data, and are happy to monitor, analyse and report on overall product performance against multiple KPIs, campaign inputs, and industry benchmarks to ensure the overall programme meets (and exceeds!) business objectives.
• You have strong communication skills – you can build campaigns and relationships,  coach and inspire technical and non-technical colleagues, across all levels of the business, and are able to pitch the message differently, and clearly, to all.
• You are well organised with a passion for speed and efficiency.
• You love to take the initiative and are comfortable taking measured risks.
• You love a big challenge - especially for your targets.
• You use data and evidence above your opinion.
• You are able to adapt quickly and efficiently to changing priorities, while supporting your own team and the wider Team….you are happy to work as part of “One Team” at Tide.
• You can pre-empt issues and minimise issues as well as clarifying ambiguity to enable your team to work effectively.
• You can place trust in others to deliver while maintaining being on point to ensure the detail is delivered for our members.
• Experience of Investments are beneficial but not essential.
• Experience using SalesForce Marketing Cloud platform is beneficial but not essential.
• Experience using the Looker reporting suite is beneficial but not essential.

WHAT YOU’LL GET IN RETURN:

• 25 days paid annual leave
• 3 paid days off for volunteering or L&D activities
• Extended maternity and paternity leave covered by the company
• Personal L&D budget 
• Additional health & dental insurance
• Mental well-being platform
• Fully covered Multisports card
• Food vouchers
• Snacks, light food, and drinks in the office
• WFH equipment allowance
• Flexible working from home
• Sabbatical Leave
• Share options

TIDEAN WAYS OF WORKING

At Tide, we champion a flexible workplace model that supports both in-person and remote work to cater to the specific needs of our different teams. 

While remote work is supported, we believe in the power of face-to-face interactions to foster team spirit and collaboration. Our offices are designed as hubs for innovation and team-building, where we encourage regular in-person gatherings to foster a strong sense of community.

ABOUT THE ROLE: 

As our CRM Manager for Wealth, you’ll take an established programme (with lots of new features coming through) and drive it to even greater heights through optimisation, personalisation and automation.

You’ll own the campaign delivery, planning process to enable delivery of a first class automation and personalisation programme. This will incorporate multiple marketing channels and touchpoints, with the end goal to engage, nudge and nurture our members’ investment portfolio.

You’ll have an established track record for testing and growing  KPIs.  We are a highly capable team who believe passionately in the problem we are solving, collaborating closely with direct feedback, and encouraging action over deliberation.

Some of the things you’ll be doing: 

• Mapping the campaign strategy across multiple Tide Payment products.
• Monitoring, reporting and presenting on Tide Wealth kpis and campaign performance to THE Dept and immediate stakeholders. 
• Building, executing and optimising campaign workflows.  
• Define a full testing and personalisation roadmap for your area that’s aligned with the product team. 
• Support wider team forecasting.
• Manage stakeholder relationships across the product team to ensure a fully aligned roadplan. 

WHAT WE ARE LOOKING FOR: 

• You have a passion for marketing in a scale-up environment, and have 3-5 yrs of relevant experience.
• You’ve got a great hands on skill set for automation, personalisation across multiple platforms.
• You’ve previously worked in a high performing team.
• You’ve have a proven track record utilising best practise targeting, automation and personalisation across multiple marketing channels to deliver significant upweights in behavioural frequency and revenue value from a large customer base.
• You love data, and are happy to monitor, analyse and report on overall product performance against multiple KPIs, campaign inputs, and industry benchmarks to ensure the overall programme meets (and exceeds!) business objectives.
• You have strong communication skills – you can build campaigns and relationships,  coach and inspire technical and non-technical colleagues, across all levels of the business, and are able to pitch the message differently, and clearly, to all.
• You are well organised with a passion for speed and efficiency.
• You love to take the initiative and are comfortable taking measured risks.
• You love a big challenge - especially for your targets.
• You use data and evidence above your opinion.
• You are able to adapt quickly and efficiently to changing priorities, while supporting your own team and the wider Team….you are happy to work as part of “One Team” at Tide.
• You can pre-empt issues and minimise issues as well as clarifying ambiguity to enable your team to work effectively.
• You can place trust in others to deliver while maintaining being on point to ensure the detail is delivered for our members.
• Experience of Investments are beneficial but not essential.
• Experience using SalesForce Marketing Cloud platform is beneficial but not essential.
• Experience using the Looker reporting suite is beneficial but not essential.

WHAT YOU’LL GET IN RETURN:

• 25 days paid annual leave

• 3 paid days off for volunteering or L&D activities

• Extended maternity and paternity leave covered by the company

• Personal L&D budget 

• Mental well-being platform

• WFH equipment allowance

• Flexible working from home

• Sabbatical Leave

• Share options

TIDEAN WAYS OF WORKING

At Tide, we champion a flexible workplace model that supports both in-person and remote work to cater to the specific needs of our different teams. 

While remote work is supported, we believe in the power of face-to-face interactions to foster team spirit and collaboration. Our offices are designed as hubs for innovation and team-building, where we encourage regular in-person gatherings to foster a strong sense of community.

Location Qualifications: This role is available for hybrid work (2 days on-site) from our office in Bucharest.

About the position

As Data Architect, you won’t just build pipelines; you will be the architect of our data evolution. You will contribute to the vision for our analytics and reporting platform, ensuring it is scalable, resilient, and - most importantly - an accelerator for the entire organization. Our data platform powers customer-facing embedded analytics that thousands of users rely on daily. You will be building the foundation that enables our customers to make data-driven decisions about their revenue effectiveness programs.

You will participate in the design of our Medallion architecture, star schemas, and data governance frameworks. Your goal is to build a platform so robust and intuitive that other teams are empowered to build their own "Gold" tier models with speed and autonomy.

What You’ll Do

• Architectural Stewardship: Contribute to the long-term vision of our data lake, entity-relationship models, and data catalog (Glue/Lake Formation). You will serve as a Data Architect for our Medallion architecture and star schemas.
• Embedded Analytics Leadership: Solve the unique challenges of customer-facing data: ensuring multi-tenant data isolation, achieving sub-second query latency, and maintaining strict SLAs for our white-labeled analytics products.
• Team Enablement: Act as a primary enabler for cross-functional teams, providing the tooling, standards, and mentorship they need to build high-quality downstream data models.
• Data Governance & Quality: Establish the "rules of the road" for data contracts, schema evolution, and lineage to ensure our data remains a trusted source of truth.
• Strategic Collaboration: Partner with Product and Engineering leadership to translate complex business needs into cost-efficient, pragmatic technical roadmaps.
• System Evolution: Lead the transition toward modern table formats (Apache Iceberg) and high-performance analytics engines (Clickhouse/OpenSearch).

Our Tech Stack

We are deep in the AWS ecosystem, emphasizing performance and cost-efficiency:

• Orchestration & Transformation: dbt, Glue Jobs, AWS ECS Fargate.
• Storage & Catalog: S3 Datalake (Iceberg/Hive), Glue Data Catalog, Lake Formation.
• Compute & APIs: AWS Lambda (TypeScript/Python), Athena.
• Analytics & BI: Clickhouse, OpenSearch, AWS QuickSight, Luzmo (or experience with similar BI/embedded analytics tools).
• Infrastructure: CDK / CloudFormation.

 What We’re Looking For

• The "Architect" Mentality: You don't just solve the immediate problem; you build systems that prevent future ones. You prioritize pragmatic, cost-efficient solutions over "shiny object" syndrome.
• Mastery of Data Modeling: Expert-level knowledge of Kimball star-schema and dimensional modeling. You know when to follow the rules and when to break them.
• Large-Scale Experience: Proven track record of managing large-scale, event-driven systems and complex ingestion workflows.
• DevOps Mindset: You believe in CI/CD, automated monitoring, and "DataOps" as a standard, not an afterthought.
• Communication: The ability to explain complex architectural trade-offs to non-technical stakeholders.

Company Highlights: 

Welcome to the new era of revenue effectiveness. The merger of Showpad and Bigtincan is creating the first AI-powered platform to strengthen the entire field selling motion.
By unifying two industry-acclaimed solutions for content, readiness, engagement, and intelligence into a single operating system, we are delivering unrivaled scale and accelerated growth for our 2,000+ combined customers worldwide, including leaders in manufacturing (Dow, Dupont), healthcare (Fujifilm, Kaiser Permanente, Johnson&Johnson), CPG (Smucker’s, Mitsubishi, Stanley Black & Decker), and enterprise tech (HID, CultureAmp, LastPass).
Acclaimed by analysts and adored by customers, we’re recognized as a Leader in the Forrester Wave™ Revenue Enablement Platforms, honored by Gartner as a Customers’ Choice in Revenue Enablement Platforms, and, together, endorsed by nearly 3,000 5-star customer reviews on G2.
United, we’re focused on powering the next generation of field selling success through a more holistic engine that creates lasting value for our customers and a new vision for our category.
Discover the revenue team outcomes we’re driving together at showpad.com.

What you can expect from Showpad

We welcome every voice and are committed to building a truly inclusive environment where your differences are not just welcomed, they are celebrated. We’re building a best-in-class experience for our employees and are always identifying opportunities to encourage our team to be their authentic selves. Whether it’s additional company-wide days off, paid time off to volunteer at non-profit organisations, personal development opportunities or professional stretch assignments, you can expect Showpad to support you. 

We are committed to creating a diverse and inclusive organisation and are proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, age, veteran status, or other dimensions of identity.

The mission of Speechify is to make sure that reading is never a barrier to learning.

Over 50 million people use Speechify’s text-to-speech products to turn whatever they’re reading – PDFs, books, Google Docs, news articles, websites – into audio, so they can read faster, read more, and remember more. Speechify’s text-to-speech reading products include its iOS app, Android App, Mac App, Chrome Extension, and Web App. Google recently named Speechify the Chrome Extension of the Year and Apple named Speechify its App of the Day.

Today, nearly 200 people around the globe work on Speechify in a 100% distributed setting – Speechify has no office. These include frontend and backend engineers, AI research scientists, and others from Amazon, Microsoft, and Google, leading PhD programs like Stanford, high growth startups like Stripe, Vercel, Bolt, and many founders of their own companies.

Overview

With the growth of our iOS app, being the #18 productivity app in the App Store category and also our recent recognition as Apple's 2025 Design Award for inclusivity, we find the need for a Senior iOS Engineer to help us support the new user base as well as work on new and exciting projects to push our missing forward.   

This is a key role and ideal for someone who thinks strategically, enjoys fast-paced environments, passionate about making product decisions, and has experience building great user experiences that delight users.

We are a flat organization that allows anyone to become a leader by showing excellent technical skills and delivering results consistently and fast. Work ethic, solid communication skills, and obsession with winning are paramount. 

Our interview process involves several technical interviews and we aim to complete them within 1 week. 

What You’ll Do

• Opportunity to lead key engineering and product decisions
• Actively shipping production code for the Speechify iOS app
• Work within a dedicated product team
• Participate in product discussions to shape the product roadmap
• Maintain and enhance the existing complex app architecture

An Ideal Candidate Should Have

• Experience. You've worked on products that scaled to a large user base
• Track record. You have worked on various products from inception to decent traction. You have been responsible for engineering the product
• Customer obsession. We expect every team member whose responsibilities directly impact customers to be constantly obsessed about providing the best possible experience
• Product thinking. You make thoughtful decisions about the evolution of your product and support internal teams and designers into taking the right direction
• Speed. You work quickly to generate ideas and know how to decide which things can ship now and what things need time
• Focus. We’re a high-growth startup with a busy, remote team. You know how and when to engage or be heads down
• Technical skills. Swift, SwiftUI

Technical Requirements:

• Swift Programming Language
• SwiftUI experience
• Experience in Multithreading Programming
• Working with CI/CD infrastructure
• Experience with Fastlane
• SOLID principles, the ability to write every single class according to SOLID
• Experience with Git and understanding of different Git strategies

What We offer:

• A fast-growing environment where you can help shape the company and product
• An entrepreneurial crew that supports risk, intuition, and hustle
• The opportunity to make a big impact in a transformative industry
• A competitive salary, a collegiate atmosphere, and a commitment to building a great asynchronous culture
• Work on a product that millions of people use and where daily feedback includes users sharing that they cried when they first found the product because it was so impactful on their lives
• Support people with learning differences like Dyslexia, ADD, Low Vision, Concussions, Autism, and Second Language Learners, and give reading superpowers to professionals all over the world
• Work in one of the fastest growing sectors of tech: Intersection of Artificial Intelligence and Audio

Think you’re a good fit for this job? 

Tell us more about yourself and why you're interested in the role when you apply.
And don’t forget to include links to your portfolio and LinkedIn.

Not looking but know someone who would make a great fit? 

Refer them! 

Speechify is committed to a diverse and inclusive workplace.

Speechify does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.

DELIVERY LEAD RESPONSIBILITIES

The main purpose of the role is to be responsible for the whole project from inception through to completion. You should accurately gather requirements from the business, plan and manage the project delivery with a team of business and technical experts and deliver the project on time and on budget. You will be delivering projects and products using the appropriate project management methodology, performing basic business analysis tasks.

As a Delivery Lead / Scrum Master you will be managing the team members and their performance in conjunction with their line managers, ensuring the team works collaboratively and effectively, managing changes and constantly improving the process. You will be leading the collaborative, dynamic planning process – prioritising the work that needs to be done against the capacity and capability of the team.

The successful candidate will be performing customer negotiations, managing customer expectations and reporting at any phase of the project, making critical business decisions to meet their expectations. You will need to ensure that all products are built to an appropriate level of quality. Building positive and productive working relationships with customers.

DELIVERY LEAD REQUIREMENTS

• French: B2 (conversational level) required
• English: professional working proficiency (written and spoken)
• Proven ability to inspire team members while managing changes throughout the project
• Possesses a high-level of knowledge and expertise in the business processes, products and services of various business units and how technology is used as decision support within various business units
• Advanced knowledge of SDLC and business process trends. Ability to apply that knowledge to existing projects with a focus towards process improvement
• Familiarity with development management tools (TFS, Jira, etc.)
• Advocate of Agile tools and techniques
• Understanding of complex business processes and able to document them in a logical and comprehensible manner
• Strong written, verbal and communication skills with the demonstrative ability to work with all levels within the organisation
• Strong analytical, decision-making and problem-solving skills