The Community You Will Join:

The CRM Engineering team builds world-class tools that drive growth and foster meaningful relationships between Airbnb and its community, including Hosts, Guests, Law Enforcement, Government Regulators, Local Community Leaders, and more. This team tackles some of the most challenging and unique problems faced by our business. Here are a few examples:

• Growth Platform: Designed to increase supply and retain existing hosts.
• Policy Platform: Enables Airbnb to engage with regulatory bodies across the globe regarding short-term rental regulations. This platform tracks regulations that impact the Airbnb business and provides intelligence to address unique business challenges.
• Community Platform: Establishes a social platform to drive community enablement, collaboration, and success.
• Agent Tools: Empowers agents to understand and resolve issues that customers are unable to address on their own.
• Aircover Claims Platform: Facilitates the processing of claims for Aircover insurance products, offering protection to both hosts and guests.

The Difference You Will Make:

The Community Platform team is building a groundbreaking social platform aimed at delivering a differentiated service to our community. This platform will empower local communities to collaborate, support community leaders, host local and global events, provide improved resources, drive engagement, mobilize the community, and offer direct feedback to Airbnb.

We are seeking a highly skilled and motivated Full Stack engineer who is passionate about making a difference through their work. You will play a significant role in shaping the technical vision and then delivering a solution that is flexible, efficient and scales with the needs of the business. Each individual brings their own unique skill set, experiences, thought leadership and technical expertise to solve these technical challenges for Airbnb.

A Typical Day: 

• Work cross-functionally with product, design, and other engineering counterparts to execute on product and business strategy to build novel products and features
• Drive, lead, and contribute to the full development cycle: technical design, development, test, experimentation, analysis, and launch.
• You’ll be reviewing code and design docs, giving feedback on product specs and mocks.
• Provide critical input in team roadmap and technical direction.

Your Expertise:

• 6+ years of full software development experience
• Proficient in at least one major programming language (preferably Java / Kotlin / Scala / Ruby on Rails / Python).
• Passion for delivering products end-to-end: from ideation through planning and scoping to implementation and experimental A/B testing.
• Exposure to architectural patterns of large, high-scale web applications, such as well-designed APIs, high volume data pipelines, and efficient algorithms.
• Passionate about design and building UX products. You bring flexibility to collaboration with design and product partners by presenting tradeoffs and iterating to the ideal solution.
• Outstanding communication and interpersonal skills and detail oriented.
• Bachelor’s and/or Master’s degree, preferably in CS, or equivalent experience.

THE ROLE

As a core member of the Forensics team, you will be the lead detective for Everpure’s most complex technical challenges. Your mission is to perform deep-dive debugging and root-cause analysis on issues that span our large-scale storage platforms, with a specific focus on firmware integration within the broader storage stack. Working at the intersection of engineering, hardware, and platform teams, you will resolve high-stakes escalations and architect the reliability features that protect the data of the world’s largest hyperscale customers.

WHAT YOU’LL DO

• Lead High-Impact Investigations: Drive root-cause analysis for critical escalations by correlating evidence across platform logs, system metrics, and hardware telemetry to pinpoint the source of failure.

• Debug Across the Stack: Analyze complex failures that range from high-level operating system layers down to low-level device firmware and hardware interactions.

• Engineer Triage Tooling: Design and refine automated tools for log analysis and health monitoring to accelerate issue detection and reduce "Time to Resolution" for the entire engineering organization.

• Collaborate in "War Rooms": Participate in cross-functional debug meetings and daily war rooms, providing the technical evidence and reproduction steps needed to drive fixes across firmware and software teams.

• Architect System Guardrails: Contribute to the design of safety checks, observability features, and "safety rails" that proactively prevent known failure modes in our storage solutions.

• Support Global Rollouts: Ensure the reliability of new firmware builds and hardware SKUs by validating their integration at scale before they reach the customer.

WHAT YOU BRING

• Deep Systems Forensics Expertise: Extensive experience in systems, storage, or low-level software engineering (Kernel, Embedded, or Networking) with a "detective" mindset for solving non-deterministic bugs.

• Multi-Layer Debugging Mastery: Proven ability to navigate and resolve issues across OS, platform software, and NVMe/Flash storage firmware layers.

• Technical Tooling Proficiency: Strong skills in Python, Go, or C/C++ used to automate data collection and forensic analysis, alongside mastery of Linux command-line tools.

• Scale & Automation Fluency: Familiarity with large-scale test environments and CI/CD pipelines (e.g., Jenkins) to validate fixes and monitor for regressions.

• Strategic Communication: The ability to translate complex technical forensics into clear, actionable bug reports and investigation summaries for both executive and engineering audiences.

• Preferred: Prior experience in customer-facing escalations or a background in qualifying device firmware for enterprise storage controllers.

• We are primarily an in-office environment and therefore, you will be expected to work from the Bengaluru office in compliance with Everpure’s policies, unless you are on PTO, or work travel, or other approved leave.

#LI-Hybrid

#LI-KP1

About Easyship:

Easyship is one of the world's leading multi-carrier shipping software, built to make global eCommerce borderless. Since 2014, we've been on a mission to democratize logistics by removing the "black box" of international shipping costs and complexities. Trusted by over 100,000 brands, our platform provides a single "mission control" for global trade, offering access to 550+ courier services across 200+ destinations.

We are an award-winning, global team (Forbes 30 Under 30, TechInAsia's Best Startup) with offices in London, New York, Hong Kong, and beyond. We're growing fast, we value transparency, and we genuinely enjoy building the infrastructure that powers modern commerce. If you're ready to solve complex problems at scale, we'd love to have you join us.

Who We're Looking For:

Easyship is a shipping technology platform that connects sellers and marketplaces to couriers. Beyond that, we build and execute customised end-to-end shipping solutions for clients worldwide — combining global freight forwarding, last-mile delivery, and everything in between.

We're looking for a Senior Backend Engineer — Ruby on Rails to build and maintain the back-end of our web applications, including scaling our RESTful API, optimising response times, and creating new products that integrate with our existing platform. Our tech stack is Ruby on Rails, PostgreSQL, Redis / Sidekiq, RabbitMQ, ElasticSearch, Git / GitHub, Docker / K8s / GCP.

At Easyship, we believe the next generation of engineering excellence is defined by the ability to blend deep tech stack expertise with AI-augmented workflows. You aren't just a coder; you are an engineer who uses AI (Copilot, Cursor, LLMs) as a force multiplier to deliver high-quality, scalable systems at 2x the speed.

What you additionally need to know: This is a full-time, onsite role based in our Bengaluru (MG Road) office. The role follows UK collaboration hours (11:00 AM–8:00 PM IST) to support seamless cross-regional execution.

What You'll Be Responsible For:

• Participate in the entire product life cycle
• Drive the development of new products internally
• Leverage AI-assisted tools to accelerate development, debugging, and code generation
• Work closely with engineering leadership and the product team to establish priorities and manage our technical roadmap
• Provide training and support to internal teams
• Mentor junior developers
• Bring new development ideas to benefit the business and grow your own skills

You Might Be a Good Fit If…

• 7+ years of strong experience with Ruby on Rails and SQL databases
• Strong experience building highly scalable systems
• Writes clean, reusable, and maintainable code
• Ability to hold the team to high standards for security and data privacy practices
• Familiar with Git and Git flow; comfortable with modern project management tools
• Familiarity with containerisation (Docker, Kubernetes) and cloud platforms (GCP, AWS, or Azure)
• A background working in product teams at startups

If you're excited about this role but don't meet every requirement, we'd still love to hear from you.

What We Bring to the Table as an Employer:

• Generous remuneration and stock units
• Comprehensive health coverage
• We reimburse gym and wellness expenses so you can invest in your health
• Zomato digital meal credits and a pantry full of wholesome snacks to keep you fuelled through the workday
• The freedom to 'Work from Anywhere' for 4 weeks in a year
• Generous vacation policy, plus duvet days and mental health days to truly recharge

How we value inclusion in our recruitment practices:

Easyship is an equal opportunity employer. We make all employment decisions — recruiting, hiring, pay, benefits, training, promotion, leave, and separation — based on qualifications, merit, and business needs. We do not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, marital status, age, disability, national or ethnic origin, veteran or military status, citizenship, or any other characteristic protected by law.

Headquartered in London with offices in New York, Hong Kong, Bangalore, Singapore, Melbourne, Toronto, and Taipei – our team is global and growing. We encourage you to apply if a challenge excites you. Come and join the Easyship team!

Don't take it from us, take it from Cristina. One of our longest serving backend engineers.

Opportunity:

Get Well is seeking a visionary and technically adept Principal Software Engineer to architect, design, develop and optimize our cloud-native applications supporting AI, data platform and analytics. This role is pivotal in architecting scalable, secure, and high-performance applications within a regulated care environment. 

The ideal candidate brings deep technical expertise in software architecture and engineering, data governance, and cloud infrastructure. The role will provide technical leadership across teams, ensuring high standards for code quality, performance, and reliability. This is a hands-on role, where strategic thinking meets deep engineering execution in a complex healthcare environment. This position reports to the Director, Product Development. This role requires close collaboration with software engineers, product teams, AI engineers and compliance specialists to deliver accurate, accessible, and actionable data solutions.

Key Responsibilities:

• Technical Leadership:
• Define and drive the architecture of high-scale, distributed systems powering healthcare applications.
• Provide hands-on guidance in coding, design reviews, and performance optimization.
• Mentor and lead engineers across multiple teams.
• Product Development:
• Design and implement scalable services and APIs on cloud, integrate with interoperability methodologies (FHIR, HL7, etc.)
• Contribute to the development of Data and AI platforms while collaborating with Data & Platform teams
• Develop conversational Agentic AI workflows built on top of Data and AI platforms
• Collaboration:
• Partner with product managers, UX designers, and clinical experts to align technical solutions with healthcare needs.
• Work cross-functionally with security, compliance, and DevOps to ensure HIPAA-compliant, secure software delivery.
• Innovation:
• Lead research and adoption of emerging technologies such as AI/ML in clinical decision support or predictive analytics.
• Contribute to internal engineering standards and technical strategies.

Required Qualifications:

• Bachelor’s or Master’s degree in Computer Science or related technical discipline
• 10+ years of experience in software development, with 2+ years in a technical leadership or principal role.
• Proven experience building large-scale, distributed systems or cloud-native applications using AWS/Azure/Google Cloud/OCI and accompanying distributed tech stack (e.g. - Kafka, NoSQL DBs, Kubernetes, Docker, etc.)
• Strong proficiency in Java, Python, Node JS, Ruby/Rails
• Deep understanding of microservices, API design, and container orchestration (Kubernetes).
• Proficiency in React JS, Vue JS and other Javacript UI frameworks
• Exposure to health IT standards such as HL7, FHIR, or CDA
• Familiarity with HIPAA, data privacy, and healthcare compliance standards.

About Get Well:

Now part of the SAI Group family, Get Well is redefining digital patient engagement by putting patients in control of their personalized healthcare journeys, both inside and outside the hospital. Get Well is combining high-tech AI navigation with high-touch care experiences driving patient activation, loyalty, and outcomes while reducing the cost of care. For almost 25 years, Get Well has served more than 10 million patients per year across over 1,000 hospitals and clinical partner sites, working to use longitudinal data analytics to better serve patients and clinicians. AI innovator SAI Group led by Chairman Romesh Wadhwani is the lead growth investor in Get Well. Get Well’s award-winning solutions were recognized again in 2024 by KLAS Research and AVIA Marketplace. Learn more at Get Well and follow-us on LinkedIn and Twitter.

Get Well is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age or veteran status.

About SAI Group:

• SAIGroup commits to $1 Billion capital, an advanced AI platform that currently processes 300M+ patients, and 4000+ global employee base to solve enterprise AI and high priority healthcare problems. SAIGroup - Growing companies with advanced AI; https://www.cnbc.com/2023/12/08/75-year-old-tech-mogul-betting-1-billion-of-his-fortune-on-ai-future.html
• Bio of our Chairman Dr. Romesh Wadhwani: Team - SAIGroup (Informal at Romesh Wadhwani - Wikipedia)
• TIME Magazine recently recognized Chairman Romesh Wadhwani as one of the Top 100 AI leaders in the world - Romesh and Sunil Wadhwani: The 100 Most Influential People in AI 2023 | TIME

Opportunity:

Get Well is seeking a visionary and technically adept Staff Software Engineer to architect, design, develop and optimize our cloud-native applications supporting AI, data platform and analytics. This role is pivotal in architecting scalable, secure, and high-performance applications within a regulated care environment. 

The ideal candidate brings deep technical expertise in software architecture and engineering, data governance, and cloud infrastructure. The role will provide technical leadership across teams, ensuring high standards for code quality, performance, and reliability. This is a hands-on role, where strategic thinking meets deep engineering execution in a complex healthcare environment. This position reports to the Director, Product Development. This role requires close collaboration with software engineers, product teams, AI engineers and compliance specialists to deliver accurate, accessible, and actionable data solutions.

Key Responsibilities:

• Technical Leadership:
• Define and drive the architecture of high-scale, distributed systems powering healthcare applications.
• Provide hands-on guidance in coding, design reviews, and performance optimization.
• Mentor and lead engineers across multiple teams.
• Product Development:
• Design and implement scalable services and APIs on cloud, integrate with interoperability methodologies (FHIR, HL7, etc.)
• Contribute to the development of Data and AI platforms while collaborating with Data & Platform teams
• Develop conversational Agentic AI workflows built on top of Data and AI platforms
• Collaboration:
• Partner with product managers, UX designers, and clinical experts to align technical solutions with healthcare needs.
• Work cross-functionally with security, compliance, and DevOps to ensure HIPAA-compliant, secure software delivery.
• Innovation:
• Lead research and adoption of emerging technologies such as AI/ML in clinical decision support or predictive analytics.
• Contribute to internal engineering standards and technical strategies.

Required Qualifications:

• Bachelor’s or Master’s degree in Computer Science or related technical discipline
• 12+ years of experience in software development, with 4+ years in a technical lead role.
• Proven experience building large-scale, distributed systems or cloud-native applications using AWS/Azure/Google Cloud/OCI and accompanying distributed tech stack (e.g. - Kafka, NoSQL DBs, Kubernetes, Docker, etc.)
• Strong proficiency in Java, Python, Node JS, Ruby/Rails
• Deep understanding of microservices, API design, and container orchestration (Kubernetes).
• Proficiency in React JS, Vue JS and other Javacript UI frameworks
• Exposure to health IT standards such as HL7, FHIR, or CDA
• Familiarity with HIPAA, data privacy, and healthcare compliance standards.

About Get Well:

Now part of the SAI Group family, Get Well is redefining digital patient engagement by putting patients in control of their personalized healthcare journeys, both inside and outside the hospital. Get Well is combining high-tech AI navigation with high-touch care experiences driving patient activation, loyalty, and outcomes while reducing the cost of care. For almost 25 years, Get Well has served more than 10 million patients per year across over 1,000 hospitals and clinical partner sites, working to use longitudinal data analytics to better serve patients and clinicians. AI innovator SAI Group led by Chairman Romesh Wadhwani is the lead growth investor in Get Well. Get Well’s award-winning solutions were recognized again in 2024 by KLAS Research and AVIA Marketplace. Learn more at Get Well and follow-us on LinkedIn and Twitter.

Get Well is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age or veteran status.

About SAI Group:

• SAIGroup commits to $1 Billion capital, an advanced AI platform that currently processes 300M+ patients, and 4000+ global employee base to solve enterprise AI and high priority healthcare problems. SAIGroup - Growing companies with advanced AI; https://www.cnbc.com/2023/12/08/75-year-old-tech-mogul-betting-1-billion-of-his-fortune-on-ai-future.html
• Bio of our Chairman Dr. Romesh Wadhwani: Team - SAIGroup (Informal at Romesh Wadhwani - Wikipedia)
• TIME Magazine recently recognized Chairman Romesh Wadhwani as one of the Top 100 AI leaders in the world - Romesh and Sunil Wadhwani: The 100 Most Influential People in AI 2023 | TIME

OpenFX is on a mission to move money as freely as data, unrestricted by time zones, banking hours, or legacy systems. We are building the infrastructure that will power the next generation of cross-border payment systems for institutions. Our early team includes operators from J.P. Morgan, Goldman Sachs, FalconX, PayPal, Affirm, Polygon, Kraken, Nium and more. We’re backed by Accel, Lightspeed, NFX, and other top-tier investors.

The Problem You’ll Solve

OpenFX can already move money cross-border. But without a world-class collections (Pay-In) layer, we’re missing the front door of the funds flow. Building this unlocks a new category of clients (global platforms, marketplaces, remitters, enterprises) and makes OpenFX materially stickier: once customers collect through us, their entire flow runs on our rails.

Most global businesses still collect money like it’s 2008: opening local bank accounts country-by-country, reconciling fragmented bank statements, and wiring funds back to HQ with delays, hidden fees, and constant operational breakage. If you have hundreds of thousands of customers across countries, “collections” becomes a full-time organisation, just to get paid and understand who paid you.

You'll build the product that fixes this. By owning Pay-Ins end-to-end, from local fiat rails and virtual accounts to fiat→stablecoin routing, to reconciliation that finance teams can close books with, you'll unlock a new category of customers (global platforms, marketplaces, remitters, enterprises) and make OpenFX the default operating system for their global treasury.

What you’ll own

You'll be the directly responsible individual for the Pay-Ins charter, from strategy through execution. Ownership isn't about shipping features, it's about delivering outcomes. This means:

Launch Pay-In v1 across priority rails

1. Enable customers to collect money in their local markets without opening local bank accounts.
2. Launch Pay-In collections through virtual accounts infrastructure on key fiat rails. e.g., ACH/Wire (USD), SEPA (EUR), SPEI (MXN), etc. and then expand.
3. Define what “live” means: onboarding, limits, payment references, exceptions, refunds/returns, SLAs, and support playbooks.
   
   

Smart Order Routing automation

1. Allow customers to programmatically route collected funds to any destination with zero manual intervention.
2. Design and build infrastructure that will be used by clients to decide  how funds received into virtual accounts can be converted and routed:
• fiat → stablecoin → on-chain wallet, and/or
• stablecoin → fiat rails for payouts
3. Own the product decisions and the integration path with the underlying virtual account + on/off-ramp infrastructure.
   
   

Payment tracking + reconciliation that scales globally

1. Build end-to-end observability for customers: who paid, when, in what currency, what fee/FX was applied, and where it settled.
2. Ship reconciliation primitives: payment references, statement mapping, webhooks, reporting exports, and exception workflows.

What success looks like

12 months in, you’ll know you’re succeeding if:

• $5B+/month Pay-In volume processed across local rails (with a clear path to $20B/month next quarter).
• 6+ pay-in rails live and operational (e.g., ACH, Wire, SEPA, SPEI + 2 more), each with defined SLAs, monitoring, and incident playbooks.
• p95 latency <10 minutes for automated flows (fiat received → virtual account credited → routed to destination)
• 8–10 enterprise customers live, with 3+ doing >$1B+/month in collections through OpenFX infrastructure. 
• Onboarding time < 14 days for a standard Pay-In integration (from kickoff to first money collected), measured and improving.
• Auto-reconciliation rate ≥ 95% (payments matched without manual ops), with clear exception workflows for the remaining cases.

Your first 90 days (what you’ll do)

Month 1: Discover and choose the wedge

• You'll conduct 15-20 deep discovery sessions with clients/prospects (marketplaces, enterprises, remitters, payment processors). 
• You'll map the current state: how they collect, reconcile, repatriate funds, and where it breaks. Then you'll let the data, not the loudest voice, decide which rails and geographies to prioritize.
• You choose v1 rails based on demand, feasibility, and unit economics and you can defend that choice with numbers.

Month 2: Align & Plan

• Write a clear PRD and One Pager that articulates the Job to Be Done, Desired Outcomes, and SMART success metrics. Publish Pay-In API + workflow spec (payment references, webhooks, reconciliation model, exceptions)
• Define the fiat→stablecoin routing policy and the customer configuration surface.
• Bring Legal, Compliance, Ops, and Partnerships into the room during definition, and solve constraints before engineering starts coding.

Month 3-6: Build & Execute

• Rail #1 in development with an integration test plan and a launch readiness checklist.
• Ensure Ops is trained, FAQs are written, and support playbooks are documented before go-live.
• First lighthouse customer committed to a timeline (integration + go-live criteria).
• Weekly metrics review cadence established (latency, failure modes, reconciliation breaks, support volume).
• Begin expansion to Rails #2 and #3 based on customer feedback and pipeline demand.

Requirements

Non-negotiable

• You’ve shipped payments products (API-first) where reliability, exceptions, and reconciliation matter.
• You write crisp, technically grounded specs and can drive hard tradeoffs across product/engineering/ops/compliance.
• You've been the DRI for a product line, owning adoption, volume, reliability, and unit economics, not just roadmaps. You measure success by data, write post-mortems when hypotheses fail, and iterate rapidly.
• You know how to uncover real customer pain. You ask, "Show me how you currently reconcile these payments", instead of "Would you use this feature?" You distinguish between what customers say they want and what their behavior reveals they actually need.

Preferred (helps you ramp faster)

• Experience with local payment rails (ACH, Wire, SEPA, SPEI, Pix, FPS, NEFT/UPI etc.) and bank/payment partner integrations.
• Exposure to virtual accounts, treasury/ledgering, or reconciliation-heavy products.
• Familiarity with stablecoin rails/on-off ramps (helpful, not required).

Not required

• MBA, pedigree, or a certain number of years. We care what you’ve built and owned.

Why This Opportunity Is Rare

• Speed: OpenFX went from $0 to $40B+ in annualized volume in under two years. We don’t do “multi-quarter discovery.” If the opportunity is real, we ship. You’ll take Pay-Ins from charter to production fast, and you’ll feel the impact in weeks, not years.
• Access: You’ll work directly with leadership and the teams that matter: clients, partnerships, compliance, ops, and engineering. You’ll sit in enterprise discovery calls, negotiate rails/partner constraints, and get lighthouse customers live yourself. No layers. No politics.
• Leverage: Pay-Ins is the front door of the money flow. If we win here, customers don’t just move money with OpenFX. They collect through us, reconcile through us, and then route funds globally through our rails. This turns OpenFX from “a provider” into the default operating system for global collections and treasury.
• Upside: Early equity in a company scaling faster than most fintechs in the category. If we win, you’ll have built a product line that becomes foundational to how global businesses get paid. If we lose, you’ll still have shipped infrastructure that moved billions - across rails, currencies, and compliance regimes.

If you want to build the collections layer that makes global money movement actually work, at scale, apply.

OpenFX is on a mission to move money as freely as data, unrestricted by time zones, banking hours, or legacy systems. We are building the infrastructure that will power the next generation of cross-border payment systems for institutions. The team's execution has been exceptional, and we're scaling at a remarkable pace. Our stellar early team comes with experience in companies like J.P. Morgan, Goldman Sachs, FalconX, PayPal, Affirm, Polygon, Kraken, Nium & others. We’re backed by Accel, Lightspeed, NfX, and other top-tier investors.

Role Overview

We are seeking an API Product Manager to architect and maintain the expansion of our API offerings. You will design, implement, and optimize ways for our clients to experience our product offerings through our API.  As Product Manager for API, you'll be responsible for defining the strategy, roadmap, and execution of our developer-facing products that power our clients' cross-border payment operations. You'll work at the intersection of complex financial infrastructure and developer experience, ensuring our APIs are both powerful and intuitive.

Key Responsibilities

• Lead API Product Evolution: Drive the expansion of our API as a product, packaging our offerings into a world-class SDK and developer experience
• Strategic Planning: Define and execute the API product strategy aligned with OpenFX's mission to modernize cross-border payments
• Roadmap Development: Create comprehensive API roadmaps that balance client needs, technical capabilities, and business objectives
• Growth & Adoption: Identify opportunities to enhance developer experience and accelerate API adoption across target markets
• Client Discovery: Conduct deep discovery sessions with institutional clients including remittance companies, neo brokers, and payment service providers to understand integration challenges and requirements
• Cross-functional Collaboration: Partner with engineering, compliance, and business teams to deliver API solutions that meet our business goals. 
• Developer Experience: Champion improvements to documentation, testing environments, onboarding flows, and SDK development
• Performance Analytics: Define success metrics and KPIs for API adoption, performance, and client satisfaction

What we are looking for

Must Haves:

• Product Management Experience: 5+ years of product management experience, with at least 2 years focused on API or developer-facing products
• Proven Success: Track record of launching successful API products that achieved adoption and revenue goals
• Institutional Client Experience: Experience working with institutional clients and understanding their complex integration requirements
• Financial Services Background: Experience in trading, fintech, payments, or financial services, preferably with cross-border payments or FX
• Technical Expertise: Strong understanding of API design principles, RESTful services, and modern integration patterns
• Communication Skills: Ability to translate complex technical concepts for various stakeholders, from developers to C-suite executives

Nice to Have:

• Experience with payment rails, regulatory compliance, and multi-currency operations
• Background in software engineering or technical architecture
• Previous experience at high-growth fintech or payments companies
• Knowledge of emerging payment technologies and distributed ledger systems
• Experience with API monetization strategies and developer ecosystem growth

What we Offer

• Competitive salary and opportunity for industry impact.
• Shape API-driven adoption and systems at a fast-growing company.
• Professional development within world-class fintech.
• Commitment to inclusion—diverse perspectives valued.
  
  

We are committed to building a diverse and inclusive workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. 

The Problem and the Role

OpenFX is on a mission to move money as freely as data, unrestricted by time zones, banking hours, or legacy systems. We are building the infrastructure that will power the next generation of cross-border payment systems for institutions.

We are seeking an exceptional Head of Design to lead our design organization during a critical phase of product maturity and scale. You will own the end-to-end design vision for our platform, creating intuitive interfaces that make complex financial operations feel simple for our institutional partners.

This is a foundational role where you will lead the design strategy for our core suite of products across multiple currencies and blockchain networks. Your work will directly impact how banks, payment providers, and fintech companies manage billions in transaction volume. You will establish design operations that can support our 10x growth trajectory, building systems that enable rapid iteration without sacrificing quality or consistency.

What You'll Actually Do & Own

• Audit and Rebuild:
  In your first six months, you will conduct a comprehensive audit of our current design system and user experience, identifying critical gaps where design debt is creating operational friction or limiting our ability to scale. You will establish the foundation for a world-class design organization.

• Design Financial Tooling:
  You will work closely with our product and engineering teams to improve our trading and treasury management interfaces, bringing sophisticated financial operations tooling to life through clean, purposeful design. This means understanding the nuances of how traders monitor liquidity across multiple venues, how treasury teams manage capital allocation decisions, and how operations teams need to track and reconcile thousands of transactions daily.

• Build the Design System:
  You will create a scalable design system that supports multiple product lines, define our approach to user research with institutional clients, and ensure that accessibility and usability standards are embedded in everything we ship. You will establish design operations that enable rapid iteration without sacrificing quality or consistency.

• Build and Mentor the Team:
  You will build and mentor a design team as we scale, establishing the culture, processes, and standards that will define design excellence at OpenFX. As a founding design leader, you will define the hiring standards, the voice, and the culture of the design organization.

• Shape Design Strategy:
  You will partner effectively with product managers and engineers to make smart tradeoffs under constraints. You will articulate design rationale that connects user needs to business outcomes, and you will be comfortable making decisions with imperfect information while moving quickly. Your design decisions will fundamentally shape our product trajectory and competitive positioning.

What Success Looks Like

• Platform Transformation:
  In your first year, you will have transformed our platform's usability, making previously manual or error-prone operations intuitive and reliable. Our financial institution partners will describe our tools as best-in-class compared to competitors.

• Design System Velocity:
  Your design system will enable our engineering team to ship new features faster while maintaining visual and interaction consistency across the platform.

• Organizational Foundation:
  You will have built the foundation for a world-class design organization that can scale with our ambitious growth plans, establishing the culture, processes, and standards that will define design excellence at OpenFX.

Requirements

• 8+ Years in Design with Financial Systems Leadership:
  You have 8+ years of design experience with at least 3 years leading design for trading systems, market-making platforms, treasury management tools, or institutional financial software. You have designed interfaces where millions of dollars move based on user actions, and you understand the unique requirements of building for high-stakes financial decision-making.

• Trading UI/UX Expertise:
  You have deep, hands-on experience with trading UI/UX patterns—order books, position management, P&L visualization, risk dashboards, and real-time data displays. You have wrestled with the challenge of presenting dense financial information clearly without overwhelming users, and you know how to design for both novice operators and expert power users within the same platform.

• Banking and Payments Product Knowledge:
  You bring substantial knowledge of banking and payments products, understanding how financial institutions think about onboarding flows, KYC/compliance interfaces, reconciliation tools, reporting systems, and operational workflows. You have designed for regulated environments and appreciate the balance between innovation and institutional requirements.

• Systems Thinking:
  You are a systems thinker who can architect comprehensive design frameworks while also obsessing over pixel-perfect details. You know when to standardize components and when custom solutions are warranted. You understand how design decisions at the component level cascade into product-wide implications.

• Collaborative and Pragmatic:
  You are collaborative and pragmatic, knowing how to partner effectively with product managers and engineers to make smart tradeoffs under constraints. You can articulate design rationale that connects user needs to business outcomes, and you are comfortable making decisions with imperfect information while moving quickly.

• Portfolio Evidence:
  You can point to a portfolio demonstrating your experience with financial services design, particularly trading systems or institutional platforms. Your portfolio shows both strategic vision and execution excellence.

Preferred

• Digital Asset Fluency:
  You are fluent in both fiat and digital asset contexts. Whether it's traditional FX trading, payment processing, or blockchain-based settlement, you understand the fundamental operations and can translate complex technical concepts into elegant user experiences. Experience with stablecoins, DeFi protocols, or crypto trading platforms is a significant advantage.

• Design System Architecture:
  Experience building design systems from scratch for complex B2B platforms, including component libraries, design tokens, and documentation systems that enable non-designers to build consistent interfaces.

• User Research in Institutional Contexts:
  Experience conducting user research with institutional clients—understanding how to extract insights from busy financial professionals and translate them into actionable design improvements.

Why This Role?

• Design Leadership:
  You will be joining at an inflection point where design can fundamentally shape our product trajectory and competitive positioning. As we scale, you will define the hiring standards, the voice, and the culture of the design organization.

• The Frontier of Fintech:
  You will work on technically sophisticated problems at the frontier of fintech innovation, helping to build the infrastructure that powers the next generation of global money movement. You will learn the inner workings of global finance (FX liquidity, settlement, treasury), but you will apply them to the new payment stack as well as legacy rails of the past.

• Direct User Access:
  You will have direct access to institutional users—banks, payment providers, and fintech companies managing billions in transaction volume. You will see the immediate impact of your design decisions on real financial operations.

• The Team:
  You are joining a team of ex-Stripe, J.P. Morgan, and PayPal product managers and engineers. We are backed by Accel and Lightspeed, and we value design as a core part of the product. We are scaling our infrastructure to meet exponential demand while building the future of money movement.

To apply: Please submit your portfolio demonstrating your experience with financial services design, particularly trading systems or institutional platforms, along with your resume.

About Toast:

Toast is driven by building the restaurant platform that helps restaurants adapt, take control, and get back to what they do best: building the businesses they love.

As a Senior Director of FinTech Engineering, you will lead engineering leaders and teams focused on merchant-side payments, enabling restaurants to operate securely and at scale. Your scope includes building and evolving core payments capabilities with a strong emphasis on fraud and risk management, compliance, and resilient transaction processing, alongside core APIs and payment primitives that support both current and future products.

You will collaborate closely with peers across Toast, shaping product direction through technical insight and contributing to the long-term technical roadmap. You’ll partner with product and design counterparts to validate and deliver solutions that address real customer needs. Your leadership will focus on growing high-performing teams, developing their skills, and driving creative ways to improve effectiveness and efficiency. On any given day, you might be reviewing solution designs, aligning cross-functional teams, collaborating on strategic roadmaps, or conducting 1:1s with your reports.

About this roll* (Responsibilities): 

• Drive the delivery of meaningful business outcomes across multiple teams by leading planning, execution, and measurement of impact. 
• Partner closely with cross-functional leaders across Product, UX, Engineering, Business, Customer Care, FinTech Operations, Partnerships, Marketing, and TechOps to define valuable, actionable work and ensure end-to-end software delivery, including team ownership of monitoring, continuous improvement, and production issue resolution.
• Champion the adoption of AI tools and practices to accelerate development, enhance team velocity, and pioneer new ways of building, setting the standard for an AI-first engineering organization. 
• Continuously incorporate advances in software technology and industry best practices to improve product quality and delivery.
• Shape Toast’s broader mission and strategy by aligning technical execution with current and future business needs, energizing teams, and providing clarity for stakeholders.
• Build and grow high-performing, inclusive teams that meet evolving business demands.
• Define and support career development plans, and mentor both new and experienced Engineering Managers and Team Leads in a high-performance environment that fosters growth and development.
• Contribute to building Toast’s brand as an innovative, high-tech, high-growth leader in both the Restaurant and FinTech industries.

Do you have the right ingredients*? (Requirements):

• 20+ years of experience building and operating software in SaaS environments, including 5+ years in senior leadership or equivalent roles.
• Partner with C-level executives to shape FinTech strategy, guide investment decisions, and ensure engineering execution supports Toast’s long-term business goals.
• Experience leading multiple engineering groups and leaders to bring new products to market and scale existing platforms in a high-performance SaaS (or comparable) organization.
• Accountability for broader business outcomes, including revenue growth, customer experience, product adoption, and regulatory compliance.
• Own the technical vision and execution of Toast’s core payments platform, ensuring scalable, secure, and compliant transaction processing and global payment integrations.
• Lead multiple engineering teams responsible for revenue-critical, highly available payment systems, with accountability for uptime, latency, correctness, and financial integrity.
• Demonstrated experience building and scaling large-scale payment systems in a fintech or payments-heavy SaaS environment, including high-volume transaction processing and financial reconciliation.
• Strong background in payment rails, processors, and card networks, with hands-on leadership delivering secure, compliant, and highly reliable payment platforms.
• Experience operating mission-critical financial systems with strict SLAs, auditability, and regulatory requirements.
• Deep understanding of payment networks, regulatory compliance (e.g., PSD2, KYC/AML), and emerging fraud trends (e.g., account takeover, synthetic identity).
• Define and execute the end-to-end fraud and risk management strategy across all payment methods (e.g., credit cards, ACH, digital wallets).
• Partner with Fraud, Risk, Compliance, and Product leaders to evolve fraud and risk management, including fraud detection, disputes, and chargebacks at scale.
• Demonstrated ability and desire to grow and develop engineering leaders, mentoring both emerging and experienced managers in high-performance environments.

AI at Toast

At Toast we’re Hungry to Build and Learn. We believe learning new AI tools empowers us to build for our customers faster, more independently, and with higher quality. We provide these tools across all disciplines, from Engineering and Product to Sales and Support, and are inspired by how our Toasters are already driving real value with them. The people who thrive here are those who embrace changes that let us build more for our customers; it’s a core part of our culture.

Our Spread* of Total Rewards
We strive to provide competitive compensation and benefits programs that help to attract, retain, and motivate the best and brightest people in our industry. Our total rewards package goes beyond great earnings potential and provides the means to a healthy lifestyle with the flexibility to meet Toasters’ changing needs. Learn more about our benefits at https://careers.toasttab.com/toast-benefits.

The Community You Will Join:

The Vision of the POET function is to be the Customer Champion for Payments Engineering by driving the Flow Level Observibility, Operational Excellence & Reliability Capabilities. POET achieves the same by  

• Being the ‘Voice of Customer’ - understanding customer impacting issues through proactive and reactive channels 
• Driving ‘Root-cause fixes’ by working in collaboration with the Engineering, Product & Partnership teams  
• Enabling the ‘Foundational capabilities’ & AI driven Automations that unlock productivity at scale 

The role:

We are looking for a self-motivated engineer who can work in a highly dynamic environment by collaborating with cross-functional and cross-geographical teams. As a Senior Software Engineer, you are expected to bring in-depth technical expertise of building and managing large scale platforms to improve the availability of our Payments platform for all our internal & external stakeholders. You will also be expected to play a critical role in developing and maintaining the tools and systems that enable Airbnb’s engineering teams to operate services reliably and at scale. You will collaborate closely with other Payments engineering teams & Infra teams to ensure services are instrumented, scalable, and resilient to support our growing business.

The Difference You Will Make:

• Design, implement, and maintain systems and tools at a platform level that support Flow level observability, Payments reliability.
• Identify and drive improvements to increase the Payments Availability, Observability, and Resiliency of Airbnb Payments
• Develop observability standards/ framework for new product readiness to ensure service reliability in SOA and distributed systems
• Build Domain Expertise to achieve Scalability - by understanding the nuances of Payments  - across processing, compliance and infra
• Drive large scale migration and adoption projects on Observability & Reliability by cross-collaborating with various Payments teams 
• Lead initiatives that promote a culture of reliability throughout the organization by improving incident management platforms and instrumentation.
• Continuously evaluate new technologies including AI/ML and industry best practices to embed into Observability & Reliability initiatives.
• Drive initiatives independently to fix root-causes identified from the repeat issues observed across monitoring platforms - challenge the status quo and follow through to completion

A Typical Day:

• Build backend services and APIs to create scalable engineering systems 
• Collaborating across engineering, data & operations teams to embed reliability and resilience in service designs
• Enhance system reliability by leading and coordinating RCAs and long-term fixes 
• Influencing architectural decisions toward reliability and scalability
• Collaborate with large set of stakeholders across engineering, infrastructure and operations teams to align and implement foundational & Operational programs 
• Reviewing code and design docs, giving feedback on product specs and mocks. Mentor and guide less-experienced engineers in reliability best practices

Your Expertise:

• 7+ years of experience in back-end software development focusing on large-scale distributed systems.
• BE/B.tech in Computer Science or a related technical field.
• Strong software development skills in one or more languages such as Java / Python / Kotlin / Scala / Ruby on Rails 
• Experience in building intelligent AI agents, and systems powered by Large Language Models is a big plus.
• Evidence of exposure to architectural patterns of a large, high-scale web application (e.g., well-designed APIs, high volume data pipelines, efficient algorithms).
• Familiarity with cloud platforms like AWS or Google Cloud Platform.
• Deep understanding of software development best practices, including version control, automated testing, CI/CD, and code reviews.
• Experience in incident management, monitoring, alerting, and root cause analysis.
• Effective leadership and communication skills to coordinate cross-functional teams during large scale projects
• Experience with initiatives across Auto scaling, Self-healing mechanism, Chaos Engineering, Performance optimization techniques will be a plus. Previous experience in AI/ML will also be a plus. 
• You are a strong problem solver and have worked in a team that is on-call for production systems before
• You are passionate about efficiency, availability, technical quality and system quality
•  

Our Commitment To Inclusion & Belonging:

Airbnb is committed to working with the broadest talent pool possible. We believe diverse ideas foster innovation and engagement, and allow us to attract creatively-led people, and to develop the best products, services and solutions. All qualified individuals are encouraged to apply.