Who we are

About Stripe

Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone’s reach while doing the most important work of your career.

About the team

As Commercial Counsel primarily supporting Stripe’s Stablecoin & Crypto team, you will lead complex commercial and contractual negotiations, advise on product launches, and help scale Stripe’s legal and operational infrastructure. You will work closely with Sales, Product Legal, Partnerships, Risk, Tax, Operations, and external counsel to enable safe, compliant, and commercially sound growth of Stripe’s crypto, stablecoin, and wallet offerings.

We are committed to building an inclusive work environment where all Stripes feel welcomed as their authentic selves—inclusive of all genders, sexual orientations, ethnicities, races, education, ages, and other personal characteristics. We work on broadening our internal diversity because we want to be culturally equipped to build products and solutions for our diverse user base.

What you’ll do

Responsibilities

• Support the Sales team, with particular focus on Stripe’s Stablecoin & Crypto team, leading negotiations and advising on a wide range of commercial and legal issues
• Work closely with Product Legal to bring new products and features to market, including drafting service terms and providing contractual, commercial, and user-experience advice for launches
• Be an integral part of the build out of Stripe’s commercial legal infrastructure to enable scalable, efficient operations in line with Stripe’s growth. This includes advising on the contractual integration of services provided by Stripe’s cryptocurrency, stablecoin, and wallet infrastructure acquisitions (including Bridge and Privy), drafting and maintaining agreements and playbooks, and leading or contributing to projects that improve internal processes and operational efficiencies, including by leveraging AI tooling
• Partner with teams across Stripe, including Sales, Partnerships, Operations, Product, Tax, and Risk groups, to align legal solutions with business priorities
• Serve as a proactive and strategic business partner to senior managers and act as a trusted advisor on commercial strategy and risk
• Develop and deliver training, playbooks, and other resources to help the Sales team sell our products confidently and compliantly
• Act as a point of escalation for outside counsel and manage outside counsel relationships when matters require external expertise

Who you are

We’re looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement.

Minimum requirements

• Intellectually curious and a creative problem solver: you relish learning new products and finding creative solutions to complex and evolving legal and commercial problems
• Exceptional drafting skills, with experience in creating services terms or SaaS agreements in addition to deal negotiation drafting
• A self-starter with a bias for action: you are proactive and take ownership to move matters forward
• A clear and concise communicator (written and verbal): you can distill key risks and explain nuanced issues in plain, simple terms for commercial and technical stakeholders
• A natural collaborator: you can guide cross-functional teams toward practical, win-win outcomes
• Familiar with the legal issues and commercial risks arising in connection with hosted data and technology services
• Passionate about technology and able to understand complex business models and product use cases quickly
• A team player willing to do what it takes to contribute to collective success
• Qualified with good standing membership in at least one US state bar with a JD or foreign equivalent
• 6+ years of relevant experience in-house or in a technology practice group at a top law firm

Preferred qualifications

• Direct experience advising on, drafting service terms for, and negotiating transactions involving cryptocurrency, stablecoin, or traditional money-movement products, particularly on a global basis
• Experience in payments or fintech and familiarity with related regulatory frameworks
• Working knowledge of LLM tools and experience in improving legal processes with AI technology
• Prior in-house experience advising high-growth technology companies
• Working knowledge of data protection and privacy regimes such as CCPA, GDPR, and HIPAA

Life Skills Autism Academy is looking for exceptional behavior technicians!  Candidates must hold and maintain current certification as a Registered Behavior Technician (RBT) as issued by the Behavior Analyst Certification Board (BACB) or be willing to complete a 40 hour training course and sit for their RBT competency exam within 45 days of employment. Registered Behavior Technicians help the development of children who are on the Autism Spectrum by providing ABA (Applied Behavior Analysis) Therapy in a 1:1 setting under the supervision of a Board Certified Behavior Analyst. This therapy is used to increase critical developmental skills such as language and communication, social, and school readiness behaviors.. 

Pay Range: $19 - $25

Behavior Technician job responsibilities include:

Provide direct client care in 1:1 and group settings utilizing a combination of intensive teaching and natural environment training.

• Follow the prescribed behavioral skill acquisition and behavior reduction protocols as outlined in client’s individualized treatment plan built by BCBA/BC.
• Collect, record, and summarize data on observable client behavior.
• Assist with parent and caregiver training in line with the client’s individualized treatment and behavior reduction protocols.
• Ensure documentation is completed on time and following established procedures.
• Effectively communicate with parents and caregivers regarding client progress as instructed by BCBA/BC.
• Utilize safe and appropriate procedures when working with clients and appropriately report all critical incidents and safety concerns.
• Maintain a clean, safe, and organized work and therapy environment.
• Assist BCBA/BC in preparation of client materials, behavior reduction assessments, and skills acquisition.

Required Qualifications, Skills, and Knowledge:

• If extended an offer, must be willing to participate in the company’s background check process.
• Minimum of a High School Diploma of GED is required.
• Must have reliable transportation and in some cases, proof of driver’s license and valid car insurance.
• Need to be at least 18 years of age.
• Willing to obtain CPR and First Aid certification along with a TB test if you had not had one in the past year.
• Must be able to physically perform this job, including getting down on the floor and standing up many times, lifting up to 50lbs and the ability to run/move quickly if required to do so for the interaction with and safety and protection of the children with whom you work.
• Need to be very reliable and able to show up for each scheduled therapy appointment.
• Must always be professional in terms of both presentation and conduct.
• Need to have patience to help keep our clients on task.
• Able to maintain emotional control even if a client’s acting out physically or verbally.
• A positive attitude and drive to help a child acquire new skills is a must.
• Strong attention to detail with ability to do repetitive things in a precise manner.
• Ability to follow and carry out detailed instructions.
• Strong understanding of technology to be able to record data on a mobile device and navigate digital applications.
• Good written and verbal communication skills.
• Strong cultural competency with ability to remain flexible and open minded.

Additional qualifications (not required):

• Experience working as a: Behavioral Technician, Working in some capacity with children with autism or other learning disabilities, Teacher’s Aid, Tutor, CNA, Caregiver or Home Health Aide

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, Veteran status, or disability status. This job description is not intended to be an exhaustive list of qualifications, skills, efforts, duties, responsibilities, or working conditions associated with the position. Life Skills Autism Academy reserves the right to amend this job description at any time, with or without written notice. This pay scale range is the full range of potential wages Life Skills Autism Academy  reasonably expects to pay for employees with this job title and this pay scale range varies dependent on job qualifications, performance, experience, and/or seniority. This range should not be interrupted to mean that Life Skills Autism Academy currently employs any employees with this job title at the bottom or top of the pay scale range. Life Skills Autism Academy reserves the right to amend this job description at any time, with or without written notice.

Life Skills Autism Academy is looking for exceptional behavior technicians!  Candidates must hold and maintain current certification as a Registered Behavior Technician (RBT) as issued by the Behavior Analyst Certification Board (BACB) or be willing to complete a 40 hour training course and sit for their RBT competency exam within 45 days of employment. Registered Behavior Technicians help the development of children who are on the Autism Spectrum by providing ABA (Applied Behavior Analysis) Therapy in a 1:1 setting under the supervision of a Board Certified Behavior Analyst. This therapy is used to increase critical developmental skills such as language and communication, social, and school readiness behaviors.. 

Pay Range: $19 - $25

Behavior Technician job responsibilities include:

Provide direct client care in 1:1 and group settings utilizing a combination of intensive teaching and natural environment training.

• Follow the prescribed behavioral skill acquisition and behavior reduction protocols as outlined in client’s individualized treatment plan built by BCBA/BC.
• Collect, record, and summarize data on observable client behavior.
• Assist with parent and caregiver training in line with the client’s individualized treatment and behavior reduction protocols.
• Ensure documentation is completed on time and following established procedures.
• Effectively communicate with parents and caregivers regarding client progress as instructed by BCBA/BC.
• Utilize safe and appropriate procedures when working with clients and appropriately report all critical incidents and safety concerns.
• Maintain a clean, safe, and organized work and therapy environment.
• Assist BCBA/BC in preparation of client materials, behavior reduction assessments, and skills acquisition.

Required Qualifications, Skills, and Knowledge:

• If extended an offer, must be willing to participate in the company’s background check process.
• Minimum of a High School Diploma of GED is required.
• Must have reliable transportation and in some cases, proof of driver’s license and valid car insurance.
• Need to be at least 18 years of age.
• Willing to obtain CPR and First Aid certification along with a TB test if you had not had one in the past year.
• Must be able to physically perform this job, including getting down on the floor and standing up many times, lifting up to 50lbs and the ability to run/move quickly if required to do so for the interaction with and safety and protection of the children with whom you work.
• Need to be very reliable and able to show up for each scheduled therapy appointment.
• Must always be professional in terms of both presentation and conduct.
• Need to have patience to help keep our clients on task.
• Able to maintain emotional control even if a client’s acting out physically or verbally.
• A positive attitude and drive to help a child acquire new skills is a must.
• Strong attention to detail with ability to do repetitive things in a precise manner.
• Ability to follow and carry out detailed instructions.
• Strong understanding of technology to be able to record data on a mobile device and navigate digital applications.
• Good written and verbal communication skills.
• Strong cultural competency with ability to remain flexible and open minded.

Additional qualifications (not required):

• Experience working as a: Behavioral Technician, Working in some capacity with children with autism or other learning disabilities, Teacher’s Aid, Tutor, CNA, Caregiver or Home Health Aide

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, Veteran status, or disability status. This job description is not intended to be an exhaustive list of qualifications, skills, efforts, duties, responsibilities, or working conditions associated with the position. Life Skills Autism Academy reserves the right to amend this job description at any time, with or without written notice. This pay scale range is the full range of potential wages Life Skills Autism Academy  reasonably expects to pay for employees with this job title and this pay scale range varies dependent on job qualifications, performance, experience, and/or seniority. This range should not be interrupted to mean that Life Skills Autism Academy currently employs any employees with this job title at the bottom or top of the pay scale range. Life Skills Autism Academy reserves the right to amend this job description at any time, with or without written notice.

Please note: This position is not eligible for immigration sponsorship. 

Company Overview

We are the better way to work in finance. As private equity’s value creation partner, we sit at the heart of PE—where sponsors and CFOs meet. Through financial consulting rooted in data, technology, and AI, we help clients drive value—supporting the office of the CFO to drive end-to-end value creation.

If you crave challenging work and are looking to grow, come solve complex issues alongside 1,600+ finance & technology experts in a supportive, collaborative environment.

Backed by premier private equity firms and headquartered in New York with 11 offices around the globe, we are a high-growth, entrepreneurial firm looking for people who want to be part of building something great. Come make your mark. 

AI Governance Team, Responsible AI/ML Data Scientist

We are seeking a Vice President, Responsible AI/ML Data Scientist on our AI Governance Team who combines technical expertise in Data Science and Machine Learning with a strong advisory lens to help drive trustworthy AI solution development across Accordion's practices. In this role, you will serve as an internal subject matter expert, embedding responsible AI principles and controls across the AI development lifecycle to drive validated, explainable, compliant, and auditable AI solutions. Drawing on your experience with AI policy, regulatory standards, and testing methodologies, you will translate governance requirements into actionable and testable playbooks that teams across the business can apply consistently. This position is critical to co-designing AI solutions with embedded Responsible AI practices aligned to Accordion's AI Governance principles. As Accordion scales AI capabilities across its practice areas, this role will provide the validation rigor and oversight needed to ensure we develop AI solutions our clients and firm can trust.

This position must be based in our New York City, Chicago, or San Francisco office and is a hybrid role with the flexibility to work remotely 2 days a week.

This position is not eligible for immigration sponsorship.

What You’ll Do:

Governance & Technical Standards

• Translate AI governance, regulatory, and compliance requirements into testable operational Responsible AI playbooks with quantifiable standards for transparency, accuracy, fairness, privacy, and accountability — tailored to Accordion's AI solutions and business model
• Develop frameworks and guidance supporting systematic evaluation, testing, and risk mitigation that enable auditability, lineage, and transparent decision records
• Build evaluation frameworks that guide data scientists and engineering teams in developing, testing, and monitoring AI systems requirements; define mitigation strategies, detection methodologies, and acceptability thresholds
• Develop and implement testing principles for bias detection, model robustness evaluation, privacy preservation, and AI/privacy regulation alignment across different AI architectures and data types
• Establish benchmarks and governance processes aligned with industry standards (e.g., NIST AI RMF, EU AI Act, ISO 42001) that enable auditable AI transparency and explainability against applicable regulations and Accordion standards

Testing & Validation

• Collaborate with data science and engineering teams across our AI solution practices to embed responsible AI controls throughout the development lifecycle
• Develop repeatable testing and validation playbooks and evaluation frameworks for use across practice areas
• Pressure test AI solutions for accuracy, reliability, and trustworthiness, including output anomaly detection, logging, and observability mechanisms
• Develop methods to produce model cards and support audit trails for outputs across Accordion's business practice pillars and Client solutions

Cross-Functional Advisory

• Act as the firm's internal subject matter expert on Responsible AI topics including algorithmic fairness, transparency, privacy preservation, safety protocols, and risk mitigation strategies across the AI lifecycle
• Partner with Legal/Privacy/Risk, Technology, and D&A teams to translate regulatory requirements into actionable and measurable controls and governance structures
• Collaborate with teams developing AI solutions on risk-informed design decisions — advising on model selection, testing approaches, and appropriate guardrails
• Establish Responsible AI frameworks and operational playbooks that demonstrate alignment with evolving AI regulations (e.g., EU AI Act, GDPR, CCPA) and sector-specific requirements
• Monitor emerging AI regulations, industry standards, and responsible AI methodologies — translating insights into actionable internal design guidance
• Where applicable, support higher-risk or higher-profile engagements and AI product development where rigorous testing and evaluation of AI solutions is required

You Have:

• 5+ years of hands-on experience in data and ML, including developing, deploying, and evaluating solutions using a range of skillsets (e.g., statistics, machine learning, NLP, data visualization)
• Bachelor's degree in Computer Science, Data Science, Information Systems, Mathematics, Engineering, Statistics, or a related quantitative field
• Proven technical experience in regulated or complex industries with demonstrated collaboration across Legal/Risk/Compliance, Security, and AI/ML engineering teams
• Track record of operationalizing responsible AI through technical development frameworks, testing protocols, and quantitative evaluation that embed fairness, transparency, and accountability into production AI systems
• Strong programming proficiency in Python, R, or similar languages, with experience in ML frameworks and responsible AI tooling
• Understanding of AI and privacy regulations and standards — including EU AI Act, NIST AI RMF, GDPR, CCPA, and ISO 42001 — and the ability to translate regulatory mandates into technical controls
• Exceptional communication skills with the ability to convey complex technical and regulatory considerations to non-technical stakeholders, including leadership and cross-functional teams

Preferred Qualifications:

• Advanced degree (Master's) in Computer Science, Data Science, Statistics, Information Systems, Engineering, or a related quantitative discipline
• Consulting experience at a leading management or professional services firm
• Direct experience working with Legal/Privacy/Compliance teams on AI, data governance, or emerging technology matters
• Familiarity with responsible AI tooling, red teaming platforms, or model evaluation frameworks

You Are:

• Energized by ensuring AI systems that solve complex business challenges are built responsibly — with fairness, accuracy, transparency, and privacy by design embedded from the start
• A cross-functional collaborator who navigates matrixed organizational dynamics, working seamlessly with Legal/Risk/Compliance, Technology/Engineering, and business teams to establish AI principles, governance playbooks, and technical roadmaps
• A clear communicator who can translate AI governance concepts and technical risk findings into language that resonates with non-technical stakeholders and leadership
• A proactive problem-solver who thrives on staying ahead of AI governance expectations and emerging regulations — and can turn frameworks into practical controls
• An adaptive contributor who embraces the pace of consulting, working across diverse sectors and practice areas

The annual salary for this role ranges from: $160,000 to $175,000 + benefits. This role is also eligible for bonuses, based on individual and company performance. Actual compensation packages are determined by evaluating a wide array of factors unique to each candidate, including but not limited to, geographic location, skill set, years and depth of experience, education, certifications, cost of labor and internal equity. 

Accordion is an Equal Opportunity Employer. We are committed to building a team that represents a variety of backgrounds, perspectives, and skills.  We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical​​​ condition, pregnancy, genetic information, gender, sexual orientation, gender identity or ​expression, veteran status, or any other status protected under federal, state, or local law.

Please note that as per Accordion policy, we do not accept unsolicited resumes from third-party recruiters unless such recruiters are engaged to provide candidates for a specified opening and in alignment with our inclusive diversity values. Any employment agency, person or entity that submits an unsolicited resume does so with the understanding that Accordion will have the right to hire that applicant at its discretion without any fee owed to the submitting employment agency, person or entity.

#LI-HA1

The Mission

As Lead Software Engineer – AI Quality & Test Automation, you own the strategy and execution of a modern, AI-accelerated test automation program. You build and run the platforms, frameworks, and CI quality gates that keep releases reliable at high velocity — using AI to scale test creation, maintenance, and triage across teams. You don’t retrofit testing onto AI workflows; you engineer quality into them from the ground up, ensuring every stage of an AI-assisted pipeline is observable, trustworthy, and continuously improving.

Essential Duties & Responsibilities

Platform & Automation Leadership

• Own the automation platform: define and build scalable frameworks, standards, and governance (services, APIs, UI) that enable teams to produce robust, consistent coverage
• Set direction for test automation tooling and AI-assisted techniques that accelerate test design, authoring, maintenance, and triage
• Lead by example — write automation, set the quality bar, mentor engineers, and drive adoption of the practices you establish
• Own CI automation health: build and maintain test environments, pipelines, and tooling (including containers/CI), reduce flakiness, and shorten feedback loops
• Be a highly visible advocate for quality — lead cross-team discussions, drive alignment and decisions, and escalate risks and blockers immediately

AI-Native Test Engineering

• Lead the adoption of LLM-powered test generation: from natural language requirement ingestion to executable, maintainable test output
• Build and maintain a self-healing test infrastructure layer — leveraging AI to detect broken selectors, drifted APIs, or changed behaviors and propose or apply fixes autonomously
• Define prompt engineering standards, context injection patterns, and RAG architectures that ground test generation in real codebase context
• Implement guardrails to ensure AI-generated test output is verified, traceable, and safe to ship — including versioning, ownership attribution, and confidence scoring
• Own automated coverage and risk reporting (unit/integration/e2e) and use it to drive targeted gap closure and release readiness

Quality Gates & CI/CD

• Lead risk-based test strategy with product and engineering — define acceptance criteria and quality gates that support high delivery velocity without sacrificing customer-impacting quality
• Design adaptive quality gates for AI-accelerated CI/CD pipelines — gates that reason about risk, not just pass/fail thresholds
• Build risk-scoring models that adjust gate strictness based on change scope, code origin (human vs. AI-generated), historical failure patterns, and deployment context
• Architect the observability layer for automated pipelines: surface signals that indicate poor quality decisions in real time
• Establish rollback and circuit-breaker patterns for autonomous deployments triggered by quality signal degradation

AI Model & Agent Validation

• Build behavioral testing frameworks for validating AI agents and LLM-powered features in production — testing non-deterministic outputs with statistical rigor
• Design evaluation benchmarks for internal AI tooling: measuring task completion accuracy, hallucination rates, and decision quality over time
• Define adversarial and edge-case testing methodologies for AI features: prompt injection resistance, boundary condition handling, and graceful degradation
• Partner with ML platform and data science teams to establish quality acceptance criteria for every model and agent promoted to production

Required Skills & Experience

• 10+ years of software engineering experience with a strong emphasis on test automation (unit, integration, end-to-end) and quality engineering practices
• Strong programming skills in one or more languages: Python, TypeScript, Java, or C#
• Platform mindset — energized by building infrastructure and frameworks that enable product teams to move faster
• Experience building automation for APIs and distributed systems; UI automation experience is a plus
• Experience with CI/CD, test reporting/observability, and maintaining reliable pipelines (e.g., GitHub Actions, Jenkins, Azure DevOps)
• Proven ability to apply AI/LLM tools to scale automation (e.g., generate/refine tests, expand edge cases, refactor brittle suites, accelerate failure triage) while implementing guardrails so AI output is verified, traceable, and safe to ship
• Hands-on understanding of agentic AI patterns: tool use, multi-agent orchestration, planning loops, and human-in-the-loop design as applied to quality workflows
• Familiarity with LLM failure modes relevant to quality: hallucination, context loss, sycophancy, and over-confident assertions
• Excellent debugging and root-cause analysis skills across code, data, and infrastructure
• Strong communication skills; able to translate quality risks into clear tradeoffs and action plans
• Demonstrated technical leadership across teams — driving standards, roadmap execution, and stakeholder alignment
• Self-directed, comfortable with ambiguity, and biased toward action

Desired Skills & Experience

• Modern test frameworks (e.g., pytest, JUnit, NUnit, Playwright, Cypress) and API testing (REST, gRPC)
• Containerization and environments: Docker; Kubernetes a plus
• Relational databases and SQL; ability to validate data pipelines and analytics outputs
• Experience with Elasticsearch or similar text-retrieval data stores
• Performance/load testing (e.g., JMeter, k6, Locust) and profiling/observability
• Cloud experience (AWS/Azure/GCP) and Infrastructure-as-Code (e.g., Terraform)
• Experience building AI-enabled automation workflows (e.g., Claude/OpenAI APIs, prompt patterns for test generation, repo-aware RAG, scripts/services that turn AI output into runnable tests)
• Familiarity with agent frameworks (LangChain, LlamaIndex, AutoGen, or equivalents) and their tradeoffs in production quality pipelines
• Experience designing evaluation harnesses for non-deterministic AI systems — statistical confidence, behavioral consistency, and regression detection
• Agile software development experience (Scrum / XP)

Education

Bachelor’s degree in Computer Science or a related field, or equivalent practical experience.

Regional Marketing Specialist  

SUMMARY OF FUNCTIONS 

The Regional Marketing Specialist is responsible for executing localized marketing strategies that drive traffic, support leasing performance, and elevate the brand experience across a portfolio of communities.  

Blending creativity with strategy, this role ensures that every campaign, partnership, and activation connects with audiences in a way that builds trust, enhances reputation, and supports the overall growth of our communities. 

KEY RESPONSIBILITIES  

Execute Local Marketing Strategy 

• Implement marketing plans tailored to the market, audience, and leasing goals for priority and new development communities 

• Align all efforts with the overarching brand strategy and positioning. Adjust tactics based on performance, seasonality, and market trends 

• Identify and establish relationships with local businesses, influencers, and organizations to build strategic marketing and outreach plans  

• Plan and support resident events, campaigns, and community activations 

• Strengthen the brand’s presence as a connected and engaged community partner 

Drive Traffic & Leasing Performance 

• Monitor and provide recommendations for lead generation channels  

• Analyze key reports to evaluate lead volume, quality, and trends 

• Ensure marketing efforts are aligned with each community’s occupancy goals, pricing strategy, and unit availability 

• Recommend and execute strategies to increase qualified traffic and conversions 

Brand Consistency & Experience 

• Ensure all community marketing reflects the brand voice, tone, and visual identity of Hawthorne 
  
  
• Create and manage social media content, email campaigns, and on-site collateral 
  
  
• Regularly audit and refresh community marketing materials to keep them current and impactful. 

• Coordinate signage, digital campaigns, outreach efforts, and promotional materials 

Maintain Digital & Online Presence 

• Lead and execute social media strategies for active marketing campaigns, priority communities, and new development.   

• Partners with the Digital Marketing team to ensure accuracy and optimization across community websites, ILS listings, and Google Business profiles 

• Monitor and support online reputation management, including reviews and ORA performance 

• Partner with on-site teams to improve response quality and engagement 

Collaborate Cross-Functionally 

• Work closely with Community Managers, Regional Managers, and the Marketing Team 

• Provide guidance and support to on-site teams on marketing best practices and tools 

• Act as a liaison between field teams and corporate marketing 

QUALIFICATIONS 

• 2+ years' experience in marketing or related fields 

• Experience in multifamily, real estate, or hospitality strongly preferred. 

• Experience in marketing, branding, or content creation 

• Strong written and visual communication skills 

• Strong self-management skills 

• Oversees timelines and proactively advances projects to ensure on-time completion 

• Ability to manage multiple priorities and travel regularly 

• Comfort working autonomously and cross-functionally 

• Creative thinker with an eye for detail and storytelling 

ORGANIZATIONAL RELATIONSHIPS: The role directly reports to the Marketing Manager, receiving interaction and guidance from other stakeholders when collaborating on various projects. 

ATTENDANCE/TRAVEL REQUIREMENTS: This position is exempt from overtime and may entail working hours as needed to perform the position requirements satisfactorily. Remote Based. Overnight, travel may be required. 

TRANSPORTATION: Must have a reliable vehicle to fulfill all the job’s functions. Must have proof of liability insurance for same. Bondable and Valid Driver’s License required. 

SUPERVISORY RESPONSIBILITIES: Yes 

FLSA STATUS: Exempt 

PHYSICAL DEMANDS: Must be able to perform the physical functions of the position, which may include but are not limited to: Must be able to see, hear, talk, sit, stand, walk, reach, climb, stoop, kneel and crouch. Must be able to lift a minimum of 60 lbs. as needed. 

COMMUNICATION: Must be able to communicate effectively both verbally and in written form with Senior Leadership team, Regional Managers, corporate team members, and outside vendors etc. 

LANGUAGE SKILLS: Ability to read, write and verbally communicate in English. 

WORKING ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 

SKILLS: The position requires the ability to work well with people and exhibit strong leadership and influencing skills. Evidence of leadership qualities must be exhibited with the region, the company and/or the industry. 

REASONING ABILITY: Must be able to apply principles of logical thinking to define problems, collect pertinent data, establish facts, draw valid conclusions, and initiate appropriate course of action. 

MATHEMATICAL SKILLS: The position requires the ability to perform advanced business mathematical functions. 

PRE-EMPLOYMENT TESTING: Successfully complete pre-employment psychological and basic skills exam, including interest patterns. Pass drug test and background check requirements. 

Benefits that Matter

When you join our team, you’re stepping into a culture built around growth, wellbeing, and genuine care for our people. We’re committed to helping you thrive—professionally, personally, and financially. Here’s what you can look forward to:

Personal & Financial Benefits

• Enjoy Your Time Off: Start with 22 days of vacation, sick, and personal time
• Make an Impact: Enjoy 16 hours of paid volunteer time annually.
• Recharge & Celebrate:
  • 10 paid holidays + 1 floating holiday of your choice
  • 8 hours off to celebrate your birthday
• Future Planning: Company 401(k) match to support your financial goals.
• Financial Wellness Reimbursement: Resources to support your long-term financial health.
• Referral Bonuses: Earn rewards for bringing great talent to the team.
• Exclusive Discounts: Access to savings at over 1 million retailers and Hawthorne guest suite discounts.

Personal & Professional Development

• Comprehensive Onboarding: Feel supported and prepared from day one.
• Ongoing Learning: Tailored training programs to help you grow your skills and career.
• Education Reimbursement: We invest in your continued learning.

Health & Wellness Benefits

• Medical & Vision: Comprehensive plans designed for peace of mind.
• Dental Insurance & Life Insurance: 100% company-paid coverage.
• Paid Family Leave: Maternity, paternity, and adoption leave so you can focus on what matters most.
• 24/7/365 Telehealth Access: Connect with doctors anytime, anywhere.
• Wellness Incentives: Earn rewards for taking care of your health.
• Long-Term Disability Plan: Added protection for life’s unexpected moments.
• Leave Bank: Additional paid time off during medical emergencies or natural disasters.
• Fitness Reimbursement: Cash toward your gym or fitness membership.
• Mental Wellness Tools: Free premium health and wellness subscriptions (a $450 value).
• New Parent Perk: One year of free diapers for growing families.*

About Hawthorne

Hawthorne Residential Partners is a leading multifamily real estate management company headquartered in Greensboro, NC. We are proudly ranked among the Top 50 largest multifamily management companies in the United States, managing more than 64,000 apartment homes across 275+ properties and overseeing $12.5+ billion in assets throughout the Southeast, Florida, and Texas.

Hawthorne is nationally recognized for operational excellence and resident satisfaction and is currently ranked #1 in resident satisfaction among NMHC Top 50 Managers, holding the highest score of any Division I management firm in the country. Guided by our “Live It” culture to leave people better than we found them, we are committed to delivering exceptional living experiences through thoughtful execution and strong performance at every level of the organization.

Rithum™ is the world’s most trusted commerce network, accelerating how brands, suppliers, and retailers work together to deliver seamless e-commerce experiences. We provide an unmatched platform for brands and retailers, enabling them to accelerate growth, optimize operations across channels, scale product offerings and enhance margins.

Today, more than 40,000 companies trust Rithum to grow their business across hundreds of channels, representing over $50 billion in annual GMV. Using our commerce, marketing, and delivery solutions, our customers create optimized consumer shopping journeys from beginning to end.

Overview

Rithum is an AI‑first organization, meaning AI is foundational to how we work, collaborate, and grow. Across all roles, employees are expected to leverage AI to move faster, work smarter, and create repeatable patterns that benefit others. AI proficiency is a core capability, reinforced through clear standards, tooling, and ongoing support. In this role, you contribute to advancing Rithum’s AI‑first ways of working. 

As a Senior Product Manager, you own the strategy, roadmap, and outcomes for a key product area within Rithum's commerce platform. You operate largely independently, tackle open-ended and ambiguous problems, and bring cross-functional teams together around a shared vision. You are expected to have deep expertise in your domain and leverage AI-powered capabilities to rapidly shape the next generation of commerce for the world's largest retailers and brands. 

Responsibilities

• Be the owner of your product and drive the long-term vision for the world’s leading eCommerce platform, leveraging AI-first approaches to accelerate discovery, decision-making, and delivery.
• Synthesize qualitative inputs—including client interviews, support tickets, and survey feedback—using AI tools to identify themes, opportunity areas, and prioritization inputs that inform product strategy.
• Collaborate with engineering, product, and cross-functional teams to drive efficient business processes, improve team operations, and align client needs with internal objectives. 
• Own and drive roadmap prioritization for your product area, making independent decisions on scope, sequencing, and trade-offs while incorporating AI-assisted insights and data exploration.
• Leverage AI tools to prototype and validate product concepts and workflows (e.g., user flows, wireframe descriptions, low-fidelity mocks) to de-risk ideas prior to engineering investment.
• Lead end-to-end product development & execution from concept to launch (e.g., PRDs, prioritization, client discussions, testing & QA, change management, client adoption/engagement, etc.), holding yourself and your cross-functional team accountable for high-quality, timely delivery.
• Use AI to accelerate product documentation workflows (PRDs, one-pagers, release notes) while exercising strong editorial judgment and maintaining product quality and clarity.
• Track development progress, report on status to stakeholders, and assist in managing product release cycles. Support product testing and validation to ensure high-quality releases and a seamless user experience.
• Be the voice and champion of our clients; triage incoming requests with urgency and follow-through and build relationships grounded in trust.  
• Lead and influence stakeholders across functional teams of designers and engineers to ensure successful delivery at a fast velocity; ensuring high product validation and QA standards are met.  
• Collaborate with stakeholders at all levels of the organization to gain buy-in and alignment on product strategies, goals and initiatives, balancing urgency and resource availability.
• Leverage AI-assisted data exploration and analysis (e.g., natural language querying, chart interpretation, anomaly identification) to support faster, evidence-based product decisions. 

Qualifications 

Minimum Qualifications  

• 3+ years of proven product management experience within the SAAS industry with a complex enterprise level product
• Experience as a Product Manager working on AI‑powered products, AI workflows, or data & insights platforms
• Strong experience with the full product development lifecycle, including setting goals for your products, measuring the results, and quantifying the impact of features on the business
• Experience driving strategy and execution for complex, integrated software ecosystems, particularly with unifying multiple platforms
• Proven experience in supporting team-based projects, with a focus on ensuring alignment with project goals and contributing to technical teams.  
• Experience using AI tools to synthesize qualitative research (e.g., client interviews, support tickets, survey feedback) into structured themes, opportunity areas, and/or prioritization inputs.
• Experience prototyping product concepts or workflows using AI tools (e.g., generating wireframe descriptions, user flows, or low-fidelity mockups via AI) to validate ideas before engineering investment.
• Proven use of AI to accelerate documentation workflows (PRDs, release notes, one pagers, etc.) while maintaining high quality and appropriate editorial judgment.
• Comfort using AI-assisted tools for data exploration and analysis (e.g., natural language querying of datasets, AI-generated chart interpretation, or anomaly identification) to support faster, evidence-based decisions.
• Strong ability to work with vendors and internal teams, ensuring effective communication with stakeholders for successful project delivery.
• Comfortable presenting product strategy and impact to stakeholders across all levels of the organization
• Analytically minded with proficiency in data-driven decision making and experience with product analytics tools
• Experience collaborating with large clients – our clients are some of the biggest in commerce
• Positive & growth-oriented mindset with a strong bias to action
• Strong and concise written & verbal communication skills with the ability impactfully tailor your communication to any audience
• Ability to explain technical concepts to non-technical audiences  
• Ability to work in fast-paced environments and manage multiple projects simultaneously 

Preferred Qualifications 

• Bachelors or Advanced degree 
• 5+ years of product management experience
• PM experience at a top tech company or fast-growing startup preferably in eCommerce
• Intrapreneurial/founder mindset  
• Experience working on a global product management team  

Travel Required

Up to 10%

Other Duties

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

What it’s like to work at Rithum 

When you join Rithum, you can expect to work with smart risk-takers, courageous collaborators, and curious minds.

As part of the Rithum team, you are valued, supported, and included. Guided by a transparent culture and accessible, approachable leadership, we offer career opportunities aligned to your ambitions and talents. To ensure work and life balance works for you, we also offer an array of resources to support you and your families, including comprehensive benefits and wellness plans.

At Rithum you will:

• Partner with the leading brands and retailers.
• Connect with passionate professionals who will help support your goals.
• Participate in an inclusive, welcoming work atmosphere.
• Achieve work-life balance through remote-first working conditions, generous time off, and wellness days.
• Receive industry-competitive compensation and total rewards benefits.

We believe in transparency and fairness in our compensation practices.

For this position, the expected base pay range is: $120,000-$195,000 per year. 

This range represents the base pay for the role across all U.S. locations and is determined based on market data, internal equity, and experience. Final compensation may vary depending on geographic location, skills, and relevant experience.In addition to base pay, we offer a discretionary bonus for non-sales roles, a comprehensive benefits package, and, where applicable, sales incentives.

For this position, the expected discretionary bonus is 10% of the annual base salary.

 Benefits 

• Medical, dental and vision benefits: Affordable health care plans and company HSA contributions, starting on Day 1
• A 6% 401(k) match
• Competitive time off package with 20 days of Paid Time Off, 9 Company-Paid holidays, 2 paid floating holidays, 7 paid sick days, 2 Wellness days, and 1 Paid Volunteer Day; at 3 years of service PTO increases to 22 days, and at 5 years it increases to 25 days
• 12 weeks primary caregiver leave & 4 weeks secondary caregiver leave
• Accident, critical illness, and hospital indemnity insurance
• Pet insurance
• Legal assistance and identity theft insurance plans
• Life insurance 2x salary
• Access to the Calm app and the Employee Assistance Program
• $65/month Remote work stipend for internet
• Culture and team-building activities
• Tuition assistance
• Career development opportunities
• Charitable contribution match up to $250 per year

Rithum is an equal opportunity employer. We are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates without regard to race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status or any other protected characteristic. All employment is decided on the basis of qualifications, merit, and business need.

We're committed to providing reasonable accommodations in accordance with the law for qualified applicants. If you require assistance during the interview process due to a medical condition or need support accessing our website or completing the application process, please reach out to us by completing the Accommodations Request Form. Your comfort and accessibility are important to us, and we're here to ensure a seamless experience as you explore opportunities with our team.

Life Skills Autism Academy is looking for exceptional behavior technicians!  Candidates must hold and maintain current certification as a Registered Behavior Technician (RBT) as issued by the Behavior Analyst Certification Board (BACB) or be willing to complete a 40 hour training course and sit for their RBT competency exam within 45 days of employment. Registered Behavior Technicians help the development of children who are on the Autism Spectrum by providing ABA (Applied Behavior Analysis) Therapy in a 1:1 setting under the supervision of a Board Certified Behavior Analyst. This therapy is used to increase critical developmental skills such as language and communication, social, and school readiness behaviors.. 

Pay Range: $19 - $25

Behavior Technician job responsibilities include:

Provide direct client care in 1:1 and group settings utilizing a combination of intensive teaching and natural environment training.

• Follow the prescribed behavioral skill acquisition and behavior reduction protocols as outlined in client’s individualized treatment plan built by BCBA/BC.
• Collect, record, and summarize data on observable client behavior.
• Assist with parent and caregiver training in line with the client’s individualized treatment and behavior reduction protocols.
• Ensure documentation is completed on time and following established procedures.
• Effectively communicate with parents and caregivers regarding client progress as instructed by BCBA/BC.
• Utilize safe and appropriate procedures when working with clients and appropriately report all critical incidents and safety concerns.
• Maintain a clean, safe, and organized work and therapy environment.
• Assist BCBA/BC in preparation of client materials, behavior reduction assessments, and skills acquisition.

Required Qualifications, Skills, and Knowledge:

• If extended an offer, must be willing to participate in the company’s background check process.
• Minimum of a High School Diploma of GED is required.
• Must have reliable transportation and in some cases, proof of driver’s license and valid car insurance.
• Need to be at least 18 years of age.
• Willing to obtain CPR and First Aid certification along with a TB test if you had not had one in the past year.
• Must be able to physically perform this job, including getting down on the floor and standing up many times, lifting up to 50lbs and the ability to run/move quickly if required to do so for the interaction with and safety and protection of the children with whom you work.
• Need to be very reliable and able to show up for each scheduled therapy appointment.
• Must always be professional in terms of both presentation and conduct.
• Need to have patience to help keep our clients on task.
• Able to maintain emotional control even if a client’s acting out physically or verbally.
• A positive attitude and drive to help a child acquire new skills is a must.
• Strong attention to detail with ability to do repetitive things in a precise manner.
• Ability to follow and carry out detailed instructions.
• Strong understanding of technology to be able to record data on a mobile device and navigate digital applications.
• Good written and verbal communication skills.
• Strong cultural competency with ability to remain flexible and open minded.

Additional qualifications (not required):

• Experience working as a: Behavioral Technician, Working in some capacity with children with autism or other learning disabilities, Teacher’s Aid, Tutor, CNA, Caregiver or Home Health Aide

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, Veteran status, or disability status. This job description is not intended to be an exhaustive list of qualifications, skills, efforts, duties, responsibilities, or working conditions associated with the position. Life Skills Autism Academy reserves the right to amend this job description at any time, with or without written notice. This pay scale range is the full range of potential wages Life Skills Autism Academy  reasonably expects to pay for employees with this job title and this pay scale range varies dependent on job qualifications, performance, experience, and/or seniority. This range should not be interrupted to mean that Life Skills Autism Academy currently employs any employees with this job title at the bottom or top of the pay scale range. Life Skills Autism Academy reserves the right to amend this job description at any time, with or without written notice.

Life Skills Autism Academy is looking for exceptional behavior technicians!  Candidates must hold and maintain current certification as a Registered Behavior Technician (RBT) as issued by the Behavior Analyst Certification Board (BACB) or be willing to complete a 40 hour training course and sit for their RBT competency exam within 45 days of employment. Registered Behavior Technicians help the development of children who are on the Autism Spectrum by providing ABA (Applied Behavior Analysis) Therapy in a 1:1 setting under the supervision of a Board Certified Behavior Analyst. This therapy is used to increase critical developmental skills such as language and communication, social, and school readiness behaviors.. 

Pay Range: $19 - $25

Behavior Technician job responsibilities include:

Provide direct client care in 1:1 and group settings utilizing a combination of intensive teaching and natural environment training.

• Follow the prescribed behavioral skill acquisition and behavior reduction protocols as outlined in client’s individualized treatment plan built by BCBA/BC.
• Collect, record, and summarize data on observable client behavior.
• Assist with parent and caregiver training in line with the client’s individualized treatment and behavior reduction protocols.
• Ensure documentation is completed on time and following established procedures.
• Effectively communicate with parents and caregivers regarding client progress as instructed by BCBA/BC.
• Utilize safe and appropriate procedures when working with clients and appropriately report all critical incidents and safety concerns.
• Maintain a clean, safe, and organized work and therapy environment.
• Assist BCBA/BC in preparation of client materials, behavior reduction assessments, and skills acquisition.

Required Qualifications, Skills, and Knowledge:

• If extended an offer, must be willing to participate in the company’s background check process.
• Minimum of a High School Diploma of GED is required.
• Must have reliable transportation and in some cases, proof of driver’s license and valid car insurance.
• Need to be at least 18 years of age.
• Willing to obtain CPR and First Aid certification along with a TB test if you had not had one in the past year.
• Must be able to physically perform this job, including getting down on the floor and standing up many times, lifting up to 50lbs and the ability to run/move quickly if required to do so for the interaction with and safety and protection of the children with whom you work.
• Need to be very reliable and able to show up for each scheduled therapy appointment.
• Must always be professional in terms of both presentation and conduct.
• Need to have patience to help keep our clients on task.
• Able to maintain emotional control even if a client’s acting out physically or verbally.
• A positive attitude and drive to help a child acquire new skills is a must.
• Strong attention to detail with ability to do repetitive things in a precise manner.
• Ability to follow and carry out detailed instructions.
• Strong understanding of technology to be able to record data on a mobile device and navigate digital applications.
• Good written and verbal communication skills.
• Strong cultural competency with ability to remain flexible and open minded.

Additional qualifications (not required):

• Experience working as a: Behavioral Technician, Working in some capacity with children with autism or other learning disabilities, Teacher’s Aid, Tutor, CNA, Caregiver or Home Health Aide

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, Veteran status, or disability status. This job description is not intended to be an exhaustive list of qualifications, skills, efforts, duties, responsibilities, or working conditions associated with the position. Life Skills Autism Academy reserves the right to amend this job description at any time, with or without written notice. This pay scale range is the full range of potential wages Life Skills Autism Academy  reasonably expects to pay for employees with this job title and this pay scale range varies dependent on job qualifications, performance, experience, and/or seniority. This range should not be interrupted to mean that Life Skills Autism Academy currently employs any employees with this job title at the bottom or top of the pay scale range. Life Skills Autism Academy reserves the right to amend this job description at any time, with or without written notice.

Life Skills Autism Academy is looking for exceptional behavior technicians!  Candidates must hold and maintain current certification as a Registered Behavior Technician (RBT) as issued by the Behavior Analyst Certification Board (BACB) or be willing to complete a 40 hour training course and sit for their RBT competency exam within 45 days of employment. Registered Behavior Technicians help the development of children who are on the Autism Spectrum by providing ABA (Applied Behavior Analysis) Therapy in a 1:1 setting under the supervision of a Board Certified Behavior Analyst. This therapy is used to increase critical developmental skills such as language and communication, social, and school readiness behaviors.. 

Pay Range: $19 - $25

Behavior Technician job responsibilities include:

Provide direct client care in 1:1 and group settings utilizing a combination of intensive teaching and natural environment training.

• Follow the prescribed behavioral skill acquisition and behavior reduction protocols as outlined in client’s individualized treatment plan built by BCBA/BC.
• Collect, record, and summarize data on observable client behavior.
• Assist with parent and caregiver training in line with the client’s individualized treatment and behavior reduction protocols.
• Ensure documentation is completed on time and following established procedures.
• Effectively communicate with parents and caregivers regarding client progress as instructed by BCBA/BC.
• Utilize safe and appropriate procedures when working with clients and appropriately report all critical incidents and safety concerns.
• Maintain a clean, safe, and organized work and therapy environment.
• Assist BCBA/BC in preparation of client materials, behavior reduction assessments, and skills acquisition.

Required Qualifications, Skills, and Knowledge:

• If extended an offer, must be willing to participate in the company’s background check process.
• Minimum of a High School Diploma of GED is required.
• Must have reliable transportation and in some cases, proof of driver’s license and valid car insurance.
• Need to be at least 18 years of age.
• Willing to obtain CPR and First Aid certification along with a TB test if you had not had one in the past year.
• Must be able to physically perform this job, including getting down on the floor and standing up many times, lifting up to 50lbs and the ability to run/move quickly if required to do so for the interaction with and safety and protection of the children with whom you work.
• Need to be very reliable and able to show up for each scheduled therapy appointment.
• Must always be professional in terms of both presentation and conduct.
• Need to have patience to help keep our clients on task.
• Able to maintain emotional control even if a client’s acting out physically or verbally.
• A positive attitude and drive to help a child acquire new skills is a must.
• Strong attention to detail with ability to do repetitive things in a precise manner.
• Ability to follow and carry out detailed instructions.
• Strong understanding of technology to be able to record data on a mobile device and navigate digital applications.
• Good written and verbal communication skills.
• Strong cultural competency with ability to remain flexible and open minded.

Additional qualifications (not required):

• Experience working as a: Behavioral Technician, Working in some capacity with children with autism or other learning disabilities, Teacher’s Aid, Tutor, CNA, Caregiver or Home Health Aide

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, Veteran status, or disability status. This job description is not intended to be an exhaustive list of qualifications, skills, efforts, duties, responsibilities, or working conditions associated with the position. Life Skills Autism Academy reserves the right to amend this job description at any time, with or without written notice. This pay scale range is the full range of potential wages Life Skills Autism Academy  reasonably expects to pay for employees with this job title and this pay scale range varies dependent on job qualifications, performance, experience, and/or seniority. This range should not be interrupted to mean that Life Skills Autism Academy currently employs any employees with this job title at the bottom or top of the pay scale range. Life Skills Autism Academy reserves the right to amend this job description at any time, with or without written notice.

Location: Remote (US only) + 60–80% travel to jobsites nationwide

About Human Agency

We're scaling rapidly and have a growing pipeline of opportunities that demand exceptional talent across disciplines. Our mission is to bring on individuals, from creative producers to technical experts to entrepreneurial leaders, who can help us realize this next chapter of growth.

We are a company of doers. Leaders roll up their sleeves, teams work flat, and everyone contributes to what ships. Titles don't insulate us from feedback or basics. We invite critique, learn quickly, and keep raising the bar. The best ideas win here, no matter where they come from, because clients trust us to deliver the strongest outcomes every time.

Our clients' missions, products, and bottom lines are sacred. We immerse ourselves in their world, becoming stewards of their goals and partners in solving big problems. Every product, strategy, or asset we create must be both beautiful and functional; practical, usable, and designed for real-world impact.

Humans are our most valuable resource, and we only grow by hiring people who push us forward. Across strategy, engineering, design, data, and operations, we seek out teammates who raise the bar and make us better. Always hire up, never down.

We partner with organizations of all sizes to explore, design, and implement AI strategies that are secure, scalable, and human-centered. We believe AI should amplify human potential, not replace it and we build with that conviction in every engagement. From advisory and tooling to implementation and education, we meet clients where they are at and help them integrate AI in ways that align with their mission and values. Our goal is to empower teams to work smarter, move faster, and unlock new possibilities through thoughtful, responsible innovation.

And through it all, we lead with purpose, love, and adventure. We do meaningful work with people we care about, and we make the ride an adventure worth taking. Because at Human Agency, who we are and how we work are one and the same.

The Opportunity

We partner with large design-build companies (~$10B revenue) that employ thousands of project engineers and project managers running complex jobsites across the country. Human Agency is building custom AI tools and strategies to make those teams dramatically more effective. The missing piece is someone who lives in the field, understands how construction actually works, and can connect the dots between emerging technology and real jobsite needs.

That’s this role. You’ll travel to active jobsites, shadow project teams, and develop a deep, current picture of how work gets done, where it breaks down, and where technology can genuinely help. You’ll be the person who’s wildly up to speed on everything happening in construction technology — from autonomous equipment to AI-assisted estimating to reality capture — and can evaluate where each piece might actually fit in the real workflows you’re observing.

You carry two mandates. Enablement: helping field teams understand and leverage AI tools to work better, faster, and smarter. Intelligence: capturing expert knowledge from the people who actually build things, understanding the technology landscape with depth and nuance, and feeding those insights directly into Human Agency’s venture studio and product roadmap. Your perspective shapes what we build, who we invest in, and how we think about making our design-build partners great.

What You’ll Own

Field Intelligence & Expert Knowledge Capture

• Conduct structured job shadows of Project Engineers, Project Managers, and superintendents across project types — healthcare, industrial, data centers, commercial — to map how work actually flows day-to-day and where the friction, waste, and brilliance live.
• Extract and codify expert knowledge from experienced construction professionals. The people you shadow know things that aren’t written down anywhere. Your job is to capture that institutional intelligence and make it an asset.
• Synthesize field observations into actionable briefs for Human Agency’s venture studio and product teams, directly informing what to build, what to invest in, and where the biggest opportunities are.
• Build and maintain a living knowledge base of construction workflows, pain points, and technology gaps across our design-build partners’ project portfolios.
• Identify systemic patterns across jobsites and project types that point to high-leverage opportunities for technology intervention or process improvement.

Contech Landscape & Evaluation

• Maintain comprehensive, current knowledge of the construction technology landscape. You should have an informed opinion on every major platform, startup, and emerging capability in the space.
• Evaluate emerging technologies like Bedrock Robotics (autonomous heavy equipment), reality capture tools, AI co-pilots for estimating and scheduling, and next-generation project management platforms against real jobsite needs you’re observing firsthand.
• Develop technology fit assessments: given what you see in the field, where could a given tool actually create value vs. where would it be shelfware? Your judgment on this is the product.
• Brief Human Agency and client leadership on contech trends, investment-worthy companies, and technology bets with a practitioner’s perspective, not a vendor’s pitch.
• Contribute directly to Human Agency’s venture studio thesis on where the AEC industry is heading and which technology gaps represent real opportunities.

AI Enablement & Coaching

• Help jobsite teams understand and adopt AI-assisted workflows that Human Agency has built for the client — tools for submittals, change orders, RFP assessment, meeting synthesis, quality knowledge, and more.
• Run hands-on coaching sessions (1:1, small group, lunch-and-learns) that translate AI capabilities into construction language. You’re teaching a PM how this saves them an hour on submittals, not lecturing about large language models.
• Identify the highest-leverage AI use cases for specific roles and project types based on what you’re seeing in the field, and work with our product team to customize solutions accordingly.
• Serve as the credible, trusted voice on AI and technology for field teams. You earn this by understanding their work, not by evangelizing from a slide deck.
• Surface adoption barriers, user friction, and workflow mismatches back to the product team so tools get better with every jobsite visit.

Who You Are

Required

• Construction industry experience (3+ years) with time spent on or around jobsites. You know what a three-week lookahead is, you’ve seen a PE’s actual day, and you understand the difference between how construction is supposed to work and how it actually works. Backgrounds in project engineering, project management, field operations, or construction technology.
• Deep fluency with the contech landscape. You follow the space obsessively — you know the players, the platforms, the funding rounds, and the gaps. You have a point of view on where it’s all heading.
• AI literacy that goes beyond using ChatGPT. You’ve built workflows, automated processes, and can demonstrate how AI tools change the way people work. You can teach this to others.
• Exceptional communication skills across audiences — you can have a credible conversation with a superintendent on a slab at 6am and brief a C-suite on technology strategy at 2pm.
• Comfort with heavy travel (60–80%) to jobsites across the country. This role lives in the field, not behind a desk.
• Natural credibility with construction professionals. You’re respected in those rooms because you understand the work, not just the tools.

Preferred

• Direct experience with construction technology platforms (Procore, PMWeb, OpenSpace, Bluebeam, BIM tools, or similar) — either as a power user, implementer, or builder.
• Background in construction technology or AEC innovation — whether at a startup, a GC’s operations or innovation team, or a technology consultancy serving the industry.
• Experience in technology evaluation, venture analysis, or strategic advisory roles where your judgment on “will this actually work” was the deliverable.
• Familiarity with how AI products are built — understanding how field insights and user research translate into product decisions.
• Comfort operating in a consulting structure where you’re a Human Agency team member embedded in a client’s organization and culture.

Why This Role Matters

Construction is a $13 trillion global industry where the people doing the work are brilliant but chronically underserved by their tools. Technology companies build for construction from the outside. Consultants advise from conference rooms. Nobody is living on jobsites, capturing what experts actually know, staying current on every emerging technology, and connecting those two things together.

That’s the gap this role fills. Your field intelligence shapes what Human Agency builds, who we invest in, and how we help our design-build partners operate at the highest level. Your enablement work ensures that the tools we’ve already built actually land with the people who need them. You’re the connective tissue between technology and the real world — and in an industry this large and this underserved, that’s a position with enormous leverage.

Equal Opportunity Commitment

Human Agency is an Equal Opportunity Employer. We value diverse backgrounds and strive to build an inclusive culture where everyone feels welcomed and empowered.

About Your Role 

We are seeking an Agentic AI Engineer to design, build and deploy intelligent AI agents that enhance business workflows across the organization. 

This role focuses on building autonomous systems that can reason, take action across enterprise platforms and support teams by automating repetitive processes, accelerating response times and improving data quality. 

How You’ll Make an Impact 

• Design and deploy autonomous AI agents that are capable of executing structured business workflows with or without human interaction
• Develop multi-step reasoning workflows leveraging tool-calling, memory and planning strategies 
• Connect AI agents to operate across internal and external systems, including Salesforce, Slack, Google
• Ensure integrations meet enterprise security and compliance standards through guardrails, evaluation frameworks, and human-in-the-loop controls 
• Collaborate with internal teams to ensure QGenda’s infrastructure supports agent orchestration and responsible AI deployment 
• Continuously monitor, optimize and improve agent performance based on measurable KPIs

Who You Are 

• Entrepreneurial mindset with strong execution discipline 
• Systems thinker who balances innovation with risk management 
• Strong debugging and failure-analysis skills 
• Product-oriented - focused on business outcomes 
• Comfortable operating in ambiguity when building structured solutions

Experience You Bring 

• Bachelor’s Degree in Computer Science, Data Science or related technical discipline
• Hands-on experience building AI agents using Claude Code and/or OpenClaw, tool-calling and multi-step reasoning architectures 
• Experience integrating AI systems with Salesforce, Slack or other webhook-based systems 
• Experience with Playwright or similar browser automation frameworks 
• Strong programming skills in Python and/or TypeScript
• Experience deploying autonomous agents into production environments 
• Strong understanding of LLM limitations, evaluation methods and prompt engineering 

VP, Product

Enlace Health delivers an end-to-end solution that solves one of the most vexing infrastructure challenges impacting today’s unsustainable healthcare system. Connecting payers, providers, and patients, Enlace empowers any type of specialty healthcare delivery model, from facilitating retrospective programs to enabling risk for prospective programs. Combining executive-level healthcare DNA with an extensible technology platform, Enlace is the bridge from chaotic healthcare to the healthcare world when the Triple Aim optimization is truly realized. 

At Enlace Health, our people are our greatest asset. Our culture is founded upon integrity, hard work, and the relentless pursuit to make a difference. We think creatively, we like a challenge and draw inspiration from each other. The VP, Product is a visionary role responsible for leading, designing, and executing upon our product roadmap and strategy - prioritizing affordability, MLR improvement, and VBC scaling beyond fragmented tools. The ideal candidate will be someone who thinks in systems, moves with urgency, and knows how to wield AI as a product accelerator and process enabler, not just a buzzword. This is a rare opportunity to own the product strategy at a high-growth healthcare infrastructure company at a pivotal inflection point. This role is a critical member of our Atlanta based team and will be depended upon to ensure the performance, strategy, and alignment of Enlace’s product portfolio align with our corporate vision and strategic plan.

Success Metrics: 

In 3 months: 

• Develop a comprehensive understanding of Enlace Health’s platform, services, customer base, and market dynamics, including key trends and leading technology trends and  factors influencing value‑based care.
• Assess and begin optimizing the product development lifecycle, identifying and implementing improvements in collaboration with Technology, Sales, Client Success, and other departments.
• Conduct an AI readiness assessment to identify near‑term opportunities to enhance data analytics, operational efficiency and customer insights.
• Establish strong working relationships with key internal stakeholders, ensuring alignment on product strategy and immediate priorities.

In 4-6 months: 

• Deliver a detailed 24‑month product roadmap that clearly outlines strategic priorities - including t‑shirt‑sized modules (Fabric/Analytics → Provider Enablement → Hierarchy → Administration) - with milestones, expected ROI, and market penetration targets. Ensure the roadmap aligns with company goals and market needs and aligns with the company’s growth and expansion goals.
• Lead an AI-first mindset across the company and Incorporate AI where it drives material value (e.g., predictive cost modeling, automated provider insights, natural language summarization of claims data, agentic-AI optimized workflows and processes, etc.) to improve decision‑making speed and accuracy and expand the value of the Enlace platform and tech-enabled services.
• Be recognized internally as a subject matter expert (SME) in risk‑based VBC products focused on affordability/MLR, contributing thought leadership and engaging with customers and industry leaders.
• Establish a proactive customer and market engagement program to capture insights, feedback, and pain points, using AI‑assisted analytics to prioritize and interpret recurring themes, and leveraging AI and ML solutions to address and solve customer needs.
• Strengthen collaboration among Product, Sales, Marketing, and Engineering by establishing shared dashboards and KPIs (feature utilization, customer segmentation, churn prediction).

In 6-9 months:

• Deliver one or more major product releases or significant feature updates that address key market demands in value‑based care while meeting projected ROI and performance metrics, and delivering top-line results.
• Launch AI/ML‑powered product features and modules that drive measurable impact.
• Position Enlace as an AI thought leader in value-based care - producing content, case studies, and market insights.
• Achieve measurable improvements in product adoption and usage, with clear evidence of customers realizing tangible value from Enlace.
• Demonstrate product‑driven revenue growth through new product features, partnerships, or expansions into new market segments.
• Have a structured product team capable of executing on the product vision, with clear performance goals and an empowered, collaborative culture.
• Continuously improve team productivity and data‑driven decision‑making through selective AI automation in roadmapping, customer listening, and analytics.
• Achieve sustained product excellence, including improved customer satisfaction (NPS, e.g.), increased revenue growth, and margin target attainment.

Position Responsibilities:

• Lead, inspire, and develop a high-performing Product team while collaborating closely with other departments, including Technology Sales and Client Success, to drive product innovation while emphasizing data fluency and AI literacy across roles.
• Oversee the entire product development lifecycle, from ideation to launch, integrating AI‑assisted research, design, and prioritization tools to accelerate discovery and reduce time‑to‑market.
• Lead the identification and validation of AI‑first and AI-powered product opportunities, such as predictive provider enablement, automated VBC contracting insights, generative analytics reporting, and agentic AI-powered workflows and processes.
• Define product strategy and 1-3 year product roadmap, outlining specifically how concepts are turned into sustainable products at a sustainable ROI, determining product priorities, and resource allocation to ensure efforts are focused on the most impactful work.
• Evaluate emerging AI technologies and partnerships to stay ahead of industry trends.
• Collaborate closely with Technology on the design of our data platform, and product design to transform customer and prospect needs into robust requirements.
• Partner cross-functionally with Marketing, Sales and Client Success to help define our product voice, conducting market research to identify client needs, emerging trends and competitive landscapes.
• Develop and deliver sales training, sales collateral, product collateral, and other product assets, including materials that position AI‑enabled differentiation as a clear market advantage.
• Define and track key performance indicators (KPIs) and metrics to assess product performance - e.g., MLR impact - and identify areas for improvement. 
• Identify strategic areas of new investment and generate budget models for product expansion.

Position Requirements:

• Based in Atlanta, GA.
• 10+ years of experience in a product leadership role in the healthcare technology industry.
• Experience in risk‑based VBC and health plan contract management or analytics, with emphasis on affordability/MLR.
• Expertise in growth strategy and data strategy, with working knowledge of modern AI/ML product frameworks and their impact on business performance.
• Proven success designing and executing SaaS and/or PaaS product roadmaps.
• Experience in advanced healthcare analytics including episodic grouping methodologies.
• Proven ability to ship AI/ML‑powered product features in healthcare, using machine learning, NLP, or automation to drive measurable outcomes.
• Fluency in payer‑provider interoperability, data exchange standards (HL7, FHIR), and familiarity with key ecosystem players (Epic, Redox, Availity).
• Track record of navigating the intersection of clinical, operational, and financial data to build products that improve cost, quality, and scalability.
• Strong experience articulating complex healthcare and AI concepts into compelling product narratives for customers, investors, and internal teams.
• Demonstrates a founder’s mindset, operating with ownership, clarity, and a focus on outcomes over activity.
• Expertise in growth strategy and data strategy, with working knowledge of modern AI/ML product frameworks and their impact on business performance.
• Experience hiring and managing product managers and directors, particularly in AI‑augmented environments.
• Ability to articulate a clear and reproducible prioritization process.
• Proven track record of growing revenue through new‑product execution.
• Experience collaborating effectively with a hybrid and/or fully remote team.

Position Perks:

Enlace Health offers competitive benefits and perks to all our employees! Our comprehensive benefits package is one of the many ways we show our employees how valued they are. All full-time employees are eligible for the following:

• FREE medical, dental, and vision insurance for employees on select plans
• $1740 annual contribution into qualifying HSAs
• UNLIMITED time off
• Matching 401(k) plan
• Mac laptop and accessories
• Company-paid short-term and long-term disability
• Company-paid life insurance
• Employee Assistance Program
• Annual professional development stipend

All employees are required to maintain confidentiality as related to patient information. Employees are required to follow the acceptable use policy while using any information systems owned or controlled by Enlace. Any disclosures of confidential information made unlawfully outside the proper course of duty will be treated as a serious disciplinary offense. Security roles and responsibilities include:

• Implementing and acting in accordance with the organization’s information security policies
• Protecting assets from unauthorized access, disclosure, modification, destruction, or interference
• Executing particular security processes or activities
• Ensuring responsibility is assigned to the individual for actions taken
• Reporting security events or potential events or other security risks to the organization

The above statements are intended to describe the general nature and level of work being performed by people assigned to this position. The requirements listed above are representative of the minimum knowledge, skill, and/or ability required. To perform this job successfully, an individual must be able to satisfactorily perform the essential functions of the job according to specific company requirements. Reasonable accommodations will be made to enable individuals with disabilities to perform the essential functions. Qualified applicants will be afforded equal employment opportunities without discrimination because of race, creed, color, national origin, sex, disability, or marital status.

Position Overview:

We are looking for a Senior Machine Learning Engineer to build the core Machine Learning foundations that power Nova’s agentic experiences. This role focuses on applied Machine Learning in production environments: retrieval systems, evaluation frameworks, and model integration layers that make AI features reliable, scalable, and repeatable. You will design and implement the underlying components that support rich, intelligent interactions in the Iterable platform.

You will work closely with backend, frontend, and product teams to shape how Machine Learning is introduced and maintained across the company. The work blends hands-on engineering with system design, and is ideal for someone who can drive complex efforts independently, make practical architectural decisions, and collaborate in a fast-moving, cross-functional product environment.

Responsibilities:

• Design and build Machine Learning platform components that support agentic systems, including retrieval pipelines, indexing strategies, and model integration layers.
• Introduce and operationalize RAG use cases, from data sourcing and embedding generation to runtime retrieval patterns.
• Develop generalized evaluation frameworks for LLM- and agent-based features, including offline metrics, golden datasets, and continuous monitoring.
• Implement abstractions, tooling, and reusable patterns that enable other teams to build ML- and LLM-powered experiences efficiently.
• Partner with backend engineers to productionize ML features with strong reliability, observability, and performance characteristics.
• Prototype applied ML solutions to validate feasibility before investing in full builds.
• Ensure secure, robust handling of data used in ML workflows and retrieval operations.
• Collaborate with product, design, and engineering to align ML system design with user experience and product goals.
• Contribute to iterative improvements of the Nova agent framework, including workflows built with Mastra and TypeScript.

Qualifications:

• 5+ years experience as a Machine Learning Engineer or similar role focused on production systems.
• Strong engineering skills with Python or TypeScript, including experience building ML workflows in frameworks like Mastra or comparable agent/LLM toolkits.
• Experience with retrieval systems, vector databases, search technologies, or RAG architectures.
• Prior work integrating ML or LLM-powered features into production applications.
• Understanding of ML evaluation techniques, experimentation design, and failure analysis.
• Ability to lead complex projects, make practical trade-offs, and work independently in areas of ambiguity.
• Strong communication and collaboration skills in a distributed environment.

Bonus Points

• Experience building ML or LLM platforms, tooling, or developer-facing frameworks.
• Prior work with embeddings, search–ranking systems, or advanced RAG architectures.
• Familiarity with event-driven systems or streaming architectures.
• Experience with model observability, performance monitoring, or proactive regression detection.
• Background in personalization, recommendations, or applied NLP.
• Experience working in remote-first engineering teams.

Perks & Benefits:

• Competitive salaries, meaningful equity, & 401(k) plan
• Medical, dental, vision, & life insurance
• Balance Days (additional paid holidays)
• Fertility & Adoption Assistance
• Paid Sabbatical
• Flexible PTO
• Monthly Employee Wellness allowance 
• Monthly Professional Development allowance 
• Pre-tax commuter benefits
• Complete laptop workstation

The US base salary range for this position at the start of employment is $133,500 - $212,000. Within this range, individual pay is determined by specific US work location, as well as additional factors, including job-related skills, experience, relevant education or training, and internal equity considerations.

Please note that the range listed above reflects only base salary. The total compensation package includes variable pay (where applicable), equity, plus a range of benefits, including medical, dental, vision, and financial. In addition, we offer perks such as generous stipends for health & fitness and learning & development, among others.

The Position

What You'll Do 

• Regularly talk to customers, define and analyze data, and be diligent in discovering relevant evolutions in technology and the marketplace
• Clearly define and articulate customer problems, gaps, and opportunities that will deliver the most value to the customers and the viability for the business
• Stay on top of AI/ML market trends and competitive landscape
• Be a great partner to engineers and designers in discovering the best solutions to those problems
• Own your roadmap and its execution, including responsibilities like defining features, writing acceptance criteria and user stories, refining wireframes and prototypes, test plans, and release checklists.
• Communicate functionality and release plans internally to the stakeholders across the company
• Prioritize product development work for your team and manage the backlog of features based on company priorities
• Define and track measures of success for your domain and report regularly on findings, learnings, and next steps
• Manage the daily workflow with a sprint team of engineers, QA, and designers. Do whatever your team needs to help them keep moving. 
• Maintain constant communication with the product, engineering, CX, sales, and marketing teams. This position will function as the hub for their team's communication across the entire company.
• Ensure we ship incredible features and improvements that meet the timing needs of the market.

What You'll Need

• 3+ years of experience as a Product Manager, with a strong track record of launching successful data, analytics, or AI/ML-driven products. (Direct experience in Conversation Intelligence, Speech Analytics, or Business Intelligence is highly desirable).
• Deep understanding of the principles of Natural Language Processing (NLP), machine learning model interpretation, and data visualization best practices.
• Exceptional analytical skills, with the ability to interpret complex data and translate findings into clear product requirements.
• Demonstrated ability to drive product strategy from concept through execution in an agile environment.
• Exceptional communication, presentation, and storytelling skills, capable of articulating complex product concepts to diverse audiences (technical teams, executives, customers).
• Proficiency with product management tools (e.g., Atlassian/Jira) and analytics platforms (e.g., Looker, Pendo, Tableau, FullStory).
• Proficiency with prototyping (e.g. FigmaMake, Lovable) and AI prompting tools
• Experience with B2B SaaS models and understanding how rich customer insights drive business value (e.g., improving sales coaching, optimizing marketing campaigns, reducing churn).
• A Bachelor's degree in Computer Science, Data Science, Engineering, Business, or a related field.

 If you do not meet all the requirements listed, we still encourage you to apply! No job description is perfect, and we may also have another opportunity that aligns with your skills and experience.

Additional Perks

• Healthcare (one option covered at 100% for employees), Dental & Vision Coverage
• Competitive HSA with company matching
• Paid parental leave
• Flexible vacation policy
• 401K options with company dollar-for-dollar match
• Employee stock options available from day one
• $2,000 annual educational allowance
• Catered lunch every Tuesday * an in-office perk
• MARTA transportation or office parking expenses covered
• Employee charitable donation company match, up to $500 annually
• Regular company outings and events 
• Hybrid work options with $500 office stipend to set up your home office
• Designated bike storage

This position is based out of our Atlanta office and will require that you come into the office on Tuesdays and Thursdays. 

Learn more: https://www.callrail.com/about/ 

You Are Welcome Here

CallRail understands that valuing diverse creative practices and forms of knowledge are crucial to and enrich the company's core mission. We encourage applications from everyone, including members of all equity-seeking communities, such as (but certainly not limited to) women, racialized and Indigenous persons, persons with disabilities, and persons of all sexual orientations and gender identities and expressions. In your application, please feel free to note which pronouns you use (For example - she/her/hers, he/him/his, they/them/theirs, etc).