[Temp Description]
NICE works with organizations of all sizes to create extraordinary and trustworthy customer experiences that build deeper brand loyalty and relationships that last. But, of course, world-class cloud software and incredible customer experience don’t build themselves. Every success at NICE starts with the passionate, collaborative people who work here—all committed to pushing the envelope of what technology can do for our customers, while also striving for individual and collective growth.
At NiCE, we don’t limit our challenges. We challenge our limits. Always. We’re ambitious. We’re game changers. And we play to win. We set the highest standards and execute beyond them. And if you’re like us, we can offer you the ultimate career opportunity that will light a fire within you.
NiCE Actimize is currently seeking a technical, hands-on, customer-focused Lead Client Services Program Manager to join our dynamic Cloud Professional Services team. This person will be responsible for organizing, mentoring and leading project teams to deploy our business solutions within the financial services sector, while managing multiple concurrent client programs.
NICE Actimize offers a Managed Analytics service that delivers primarily cloud-based analytics solutions for Fraud and Anti–Money Laundering (AML) detection. This role is for a Principal Project Manager responsible for managing multiple managed services engagements.
The primary responsibility of this position is to deliver managed analytics services to NICE Actimize customers, supporting all aspects of financial crime compliance. Equally important is ensuring high-quality service delivery across North America, enabling the successful deployment of AI-based solutions. The Project Manager is accountable for achieving agreed client outcomes from managed analytics services, including fraud detection, transaction monitoring models, model tuning, and advanced analytics.
A key focus of the role is maintaining service health, performance, and long-term value realization for clients.
This role is best suited to an individual with a proven track record in delivering Machine Learning models, combined with strong domain expertise in the financial crime compliance sector.
Leadership and Management:
Outcome Ownership
Value Management
Service Health & Performance
Client Outcome Communication
Compliance and Regulations:
Reporting and Documentation:
Skills and Qualifications:
Education & Experience
Inter-Personal Skills
Join an ever-growing, market disrupting, global company where the teams – comprised of the best of the best – work in a fast-paced, collaborative, and creative environment! As the market leader, every day at NiCE is a chance to learn and grow, and there are endless internal career opportunities across multiple roles, disciplines, domains, and locations. If you are passionate, innovative, and excited to constantly raise the bar, you may just be our next NiCE!
At NiCE, we work according to the NiCE-FLEX hybrid model, which enables maximum flexibility: 2 days working from the office and 3 days of remote work, each week. Naturally, office days focus on face-to-face meetings, where teamwork and collaborative thinking generate innovation, new ideas, and a vibrant, interactive atmosphere.
About NiCE Actimize:
NiCE Actimize is the largest and broadest provider of financial crime, risk, and compliance solutions for regional and global financial institutions, as well as government regulators. Consistently ranked as number one in the space, NICE Actimize experts apply innovative technology to protect institutions and safeguard consumers’ and investors’ assets by identifying financial crime, preventing fraud, and providing regulatory compliance.
Requisition ID: 10722
Reporting into: Senior Director, Business Consulting, Actimize
Role Type: Individual Contributor
About NiCE
NICE Ltd. (NASDAQ: NICE) software products are used by 25,000+ global businesses, including 85 of the Fortune 100 corporations, to deliver extraordinary customer experiences, fight financial crime and ensure public safety. Every day, NiCE software manages more than 120 million customer interactions and monitors 3+ billion financial transactions.
Known as an innovation powerhouse that excels in AI, cloud and digital, NiCE is consistently recognized as the market leader in its domains, with over 8,500 employees across 30+ countries.
NiCE is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, age, sex, marital status, ancestry, neurotype, physical or mental disability, veteran status, gender identity, sexual orientation or any other category protected by law.
Ready to apply?
Apply to NICE
At NiCE, we don’t limit our challenges. We challenge our limits. Always. We’re ambitious. We’re game changers. And we play to win. We set the highest standards and execute beyond them. And if you’re like us, we can offer you the ultimate career opportunity that will light a fire within you.
As Lead Software Engineer – AI Quality & Test Automation, you own the strategy and execution of a modern, AI-accelerated test automation program. You build and run the platforms, frameworks, and CI quality gates that keep releases reliable at high velocity — using AI to scale test creation, maintenance, and triage across teams. You don’t retrofit testing onto AI workflows; you engineer quality into them from the ground up, ensuring every stage of an AI-assisted pipeline is observable, trustworthy, and continuously improving.
Bachelor’s degree in Computer Science or a related field, or equivalent practical experience.
About NiCE
NICE Ltd. (NASDAQ: NICE) software products are used by 25,000+ global businesses, including 85 of the Fortune 100 corporations, to deliver extraordinary customer experiences, fight financial crime and ensure public safety. Every day, NiCE software manages more than 120 million customer interactions and monitors 3+ billion financial transactions.
Known as an innovation powerhouse that excels in AI, cloud and digital, NiCE is consistently recognized as the market leader in its domains, with over 8,500 employees across 30+ countries.
NiCE is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, age, sex, marital status, ancestry, neurotype, physical or mental disability, veteran status, gender identity, sexual orientation or any other category protected by law.
Ready to apply?
Apply to NICE
At NiCE, we don’t limit our challenges. We challenge our limits. Always. We’re ambitious. We’re game changers. And we play to win. We set the highest standards and execute beyond them. And if you’re like us, we can offer you the ultimate career opportunity that will light a fire within you.
So, what’s the role all about?
The Public Sector Program Management & Operations Manager will lead and strengthen our Public Sector Sales organization by supporting operational excellence. This role improves sales productivity, supports public sector contracts and contract management, supports public sector RFPs and RFP management, enhances process discipline, and supports revenue growth through streamlined workflows, high-quality analytics, and impactful proposal contributions. The ideal candidate is highly organized, analytically strong, and experienced in technology services in the public sector with a proven ability to support sales teams. This role also works cross-functionally with Delivery, Operations, Partner and Alliances, Finance, Legal, and Contracts teams to ensure operational excellence.
Candidates are required to be on-site 2-days a week in NiCE's office locations. Richardson, TX; Hoboken, NJ; Salt Lake City, UT, or Atlanta, GA
How will you make an impact?
Proposal Management & Contract Support:
Contract Management & Strategy:
Sales Operations & Process Optimization:
Have you got what it takes?
Preferred Skills/Experience
What’s in it for you?
Join an ever-growing, market disrupting, global company where the teams – comprised of the best of the best – work in a fast-paced, collaborative, and creative environment! As the market leader, every day at NiCE is a chance to learn and grow, and there are endless internal career opportunities across multiple roles, disciplines, domains, and locations. If you are passionate, innovative, and excited to constantly raise the bar, you may just be our next NiCEr!
Requisition ID: 10702
Reporting into: VP of Sales Operations
Role Type: Individual Contributor
About NiCE
NICE Ltd. (NASDAQ: NICE) software products are used by 25,000+ global businesses, including 85 of the Fortune 100 corporations, to deliver extraordinary customer experiences, fight financial crime and ensure public safety. Every day, NiCE software manages more than 120 million customer interactions and monitors 3+ billion financial transactions.
Known as an innovation powerhouse that excels in AI, cloud and digital, NiCE is consistently recognized as the market leader in its domains, with over 8,500 employees across 30+ countries.
NiCE is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, age, sex, marital status, ancestry, neurotype, physical or mental disability, veteran status, gender identity, sexual orientation or any other category protected by law.
Ready to apply?
Apply to NICE
At NiCE, we don’t limit our challenges. We challenge our limits. Always. We’re ambitious. We’re game changers. And we play to win. We set the highest standards and execute beyond them. And if you’re like us, we can offer you the ultimate career opportunity that will light a fire within you.
Senior Software Engineer
We are looking for a skilled and motivated Senior Software Engineer who is a natural problem solver and genuinely enjoys helping others succeed. In this role, you will design, build, and maintain high-quality, deployment-related software solutions while collaborating closely with cross-functional partners. You will also assist other teams/groups with issues while advising best deployment practices. The ideal candidate is detail-oriented and thoughtful in approach, enjoys assisting others, and takes pride in delivering reliable, well-crafted solutions.
What You’ll Do
What We’re Looking For
Nice to Have
ESSENTIAL DUTIES AND RESPONSIBILITIES
REQUIRED SKILLS AND EXPERIENCE
DESIRED SKILLS AND EXPERIENCE
EDUCATION
WHAT WE’RE LIKE
NiCE values diversity, curiosity, and collaboration. Employees from all experience levels and backgrounds are intermingled and encouraged to learn about each other’s projects. Our offices foster teamwork as well as self-motivation, with a healthy dose of fun thrown in.
WHERE YOU’LL BE
NiCE seeks candidates authorized to work in the United States. This role is based in Atlanta and follows a hybrid schedule, with two days in the office and three days remote. Candidates should anticipate no travel.
About NiCE
NICE Ltd. (NASDAQ: NICE) software products are used by 25,000+ global businesses, including 85 of the Fortune 100 corporations, to deliver extraordinary customer experiences, fight financial crime and ensure public safety. Every day, NiCE software manages more than 120 million customer interactions and monitors 3+ billion financial transactions.
Known as an innovation powerhouse that excels in AI, cloud and digital, NiCE is consistently recognized as the market leader in its domains, with over 8,500 employees across 30+ countries.
NiCE is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, age, sex, marital status, ancestry, neurotype, physical or mental disability, veteran status, gender identity, sexual orientation or any other category protected by law.
Ready to apply?
Apply to NICE
At NiCE, we don’t limit our challenges. We challenge our limits. Always. We’re ambitious. We’re game changers. And we play to win. We set the highest standards and execute beyond them. And if you’re like us, we can offer you the ultimate career opportunity that will light a fire within you.
At NICE, we don’t limit our challenges. We challenge our limits. Always. We’re ambitious. We’re game changers. And we play to win. We set the highest standards and execute beyond them. And if you’re like us, we can offer you the ultimate career opportunity that will light a fire within you.
So, what’s the role all about?
As a Senior Actimize Implementation Engineer, you will be responsible for implementing, configuring, and customizing NICE Actimize solutions, primarily using Actimize, SQL, and related technologies, to meet client requirements. You will assess technical feasibility, configure systems, perform thorough testing, and resolve issues through root cause analysis and sound problem-solving. You will also ensure accurate documentation and effective technical communication. Throughout, you will focus on successful client delivery, efficiency, quality, and continuous improvement in both process and solution outcomes.
How will you make an impact?
Analyze the client business model and understand their requirements.
Support workshops as a functional and technical point of contact to explain Actimize solutions to clients.
Participate in requirement gathering from clients and support them in aligning Actimize capabilities to business needs.
Determine technical feasibility by evaluating requirements and proposed solutions.
Lead implementation efforts end-to-end, owning technical delivery and solution outcomes.
Configure and customize Actimize solutions using platform capabilities, SQL, and related technologies.
Enhance existing solutions to match client requirements through configuration, tuning, and optimization.
Provide insights by collecting, analyzing, and summarizing technical and data-related issues.
Perform technical troubleshooting, root cause analysis, and implement corrective actions.
Collaborate with internal teams including R&D, architects, and project managers to drive successful delivery.
Estimate level of effort, evaluate solution approaches, and provide recommendations to improve implementation processes.
Apply a sense of urgency, commitment, and focus on priorities to deliver solutions in a timely manner.
Document and demonstrate solutions by developing clear documentation, configurations, and technical artifacts.
Have you got what it takes?
3–6 years’ experience in a consulting, professional services, or implementation-focused role
Prior NICE Actimize solution experience
WLF/WLX
Knowledge of AML, financial crime, or fraud domains (CDD, SAM, WLF/WLX or similar) is a plusStrong SQL skills (MS SQL, Oracle, or similar)
Experience configuring, implementing, or supporting enterprise software solutions
Experience working directly with clients or stakeholders in a delivery environment
Knowledge of AML, financial crime, or fraud domains (CDD, SAM, or similar) is a plus
Integration experience using APIs, databases, files, or messaging systems is a plus
Familiarity with ETL tools is a plus
Basic understanding of Java or similar technologies is a plus
Operating systems: Windows and Linux
Excellent communication and problem-solving skills
Pro-active and team-oriented approach
BS degree in Computer Science or related field
Travel required 0 to 10%
What’s in it for you?
Join an ever-growing, market disrupting, global company where the teams – comprised of the best of the best – work in a fast-paced, collaborative, and creative environment! As the market leader, every day at NICE is a chance to learn and grow, and there are endless internal career opportunities across multiple roles, disciplines, domains, and locations. If you are passionate, innovative, and excited to constantly raise the bar, you may just be our next NICEr!
Enjoy NICE-FLEX!
At NICE, we work according to the NICE-FLEX hybrid model, which enables maximum flexibility: 2 days working from the office and 3 days of remote work, each week. Naturally, office days focus on face-to-face meetings, where teamwork and collaborative thinking generate innovation, new ideas, and a vibrant, interactive atmosphere.
Reporting into: Manager, Professional Services, Actimize
Role Type: Individual Contributor
About NICE
NICE Ltd. (NASDAQ: NICE) software products are used by 25,000+ global businesses, including 85 of the Fortune 100 corporations, to deliver extraordinary customer experiences, fight financial crime and ensure public safety. Every day, NICE software manages more than 120 million customer interactions and monitors 3+ billion financial transactions.
Known as an innovation powerhouse that excels in AI, cloud and digital, NICE is consistently recognized as the market leader in its domains, with over 8,500 employees across 30+ countries.
NICE is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, age, sex, marital status, ancestry, neurotype, physical or mental disability, veteran status, gender identity, sexual orientation or any other category protected by law.
About NiCE
NICE Ltd. (NASDAQ: NICE) software products are used by 25,000+ global businesses, including 85 of the Fortune 100 corporations, to deliver extraordinary customer experiences, fight financial crime and ensure public safety. Every day, NiCE software manages more than 120 million customer interactions and monitors 3+ billion financial transactions.
Known as an innovation powerhouse that excels in AI, cloud and digital, NiCE is consistently recognized as the market leader in its domains, with over 8,500 employees across 30+ countries.
NiCE is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, age, sex, marital status, ancestry, neurotype, physical or mental disability, veteran status, gender identity, sexual orientation or any other category protected by law.
Ready to apply?
Apply to NICE
At NiCE, we don’t limit our challenges. We challenge our limits. Always. We’re ambitious. We’re game changers. And we play to win. We set the highest standards and execute beyond them. And if you’re like us, we can offer you the ultimate career opportunity that will light a fire within you.
The Technical Support Engineer will provide technical assistance on applications to resolve an end-user's connectivity issues with the NiCE suite of products. Duties of this position will include troubleshooting and diagnosing escalated customer issues acting in a consultative fashion to arrive at a mutually beneficial solution for our customers, and coordinating with internal departments to provide a collaborative solution that will leave the NiCE customer with a positive experience and a product that meets their needs. The highly skilled Technical Support team will provide exceptional client assistance in the resolution of complex problems, utilizing various communication methods – email, chat, and voice.
As a Technical Support Engineer, a Typical Day Might Include the Following:
To Land This Gig You'll Need:
Bonus Experience:
About NiCE
NICE Ltd. (NASDAQ: NICE) software products are used by 25,000+ global businesses, including 85 of the Fortune 100 corporations, to deliver extraordinary customer experiences, fight financial crime and ensure public safety. Every day, NiCE software manages more than 120 million customer interactions and monitors 3+ billion financial transactions.
Known as an innovation powerhouse that excels in AI, cloud and digital, NiCE is consistently recognized as the market leader in its domains, with over 8,500 employees across 30+ countries.
NiCE is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, age, sex, marital status, ancestry, neurotype, physical or mental disability, veteran status, gender identity, sexual orientation or any other category protected by law.
Ready to apply?
Apply to NICE
At NiCE, we don’t limit our challenges. We challenge our limits. Always. We’re ambitious. We’re game changers. And we play to win. We set the highest standards and execute beyond them. And if you’re like us, we can offer you the ultimate career opportunity that will light a fire within you.
So, what’s the role all about?
We are seeking a confident HR Business Partner to provide a full range of HR support and leadership to a hugely strategic, critical line of business: Customer Service Automation. This role will be a part of a fun, passionate, and dynamic global HR team. The position is both a strategic and hands-on role, which includes driving culture, designing organizations for maximum impact, leading change management, providing leadership coaching, and driving HR functional excellence. The ideal candidate can effectively interact with business leaders at all levels, possesses excellent communication skills and strong business acumen and works effectively across global locations. Likely will serve as project leader for one of many NICE global initiatives.
How will you make an impact?
Have you got what it takes?
You will have an advantage if you also have:
What’s in it for you?
Join an ever-growing, market disrupting, global company where the teams – comprised of the best of the best – work in a fast-paced, collaborative, and creative environment! As the market leader, every day at NICE is a chance to learn and grow, and there are endless internal career opportunities across multiple roles, disciplines, domains, and locations. If you are passionate, innovative, and excited to constantly raise the bar, you may just be our next NICEr!
Enjoy NICE-FLEX!
At NICE, we work according to the NICE-FLEX hybrid model, which enables maximum flexibility: 2 days working from the office and 3 days of remote work, each week. Naturally, office days focus on face-to-face meetings, where teamwork and collaborative thinking generate innovation, new ideas, and a vibrant, interactive atmosphere.
About Cognigy
NiCE Cognigy delivers AI that works—fast, human, and enterprise-ready. As the leading AI-first CX platform built for real-world scale, we combine Generative and Conversational AI through orchestration, tools, and enterprise systems to power Agentic AI. Backed by global CX leader NiCE, we empower brands with AI Agents that redefine customer experiences and achieve measurable ROI—instantly, across every channel and in 100+ languages.
Requisition ID: 10391
Reporting into: Director, HRBP
Role Type: Individual Contributor
About NiCE
NICE Ltd. (NASDAQ: NICE) software products are used by 25,000+ global businesses, including 85 of the Fortune 100 corporations, to deliver extraordinary customer experiences, fight financial crime and ensure public safety. Every day, NiCE software manages more than 120 million customer interactions and monitors 3+ billion financial transactions.
Known as an innovation powerhouse that excels in AI, cloud and digital, NiCE is consistently recognized as the market leader in its domains, with over 8,500 employees across 30+ countries.
NiCE is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, age, sex, marital status, ancestry, neurotype, physical or mental disability, veteran status, gender identity, sexual orientation or any other category protected by law.
Ready to apply?
Apply to NICE
At NiCE, we don’t limit our challenges. We challenge our limits. Always. We’re ambitious. We’re game changers. And we play to win. We set the highest standards and execute beyond them. And if you’re like us, we can offer you the ultimate career opportunity that will light a fire within you.
So, what’s the role all about?
We are seeking a confident HR Business Partner to provide a full range of HR support and leadership to a hugely strategic, critical line of business: Customer Service Automation. This role will be a part of a fun, passionate, and dynamic global HR team. The position is both a strategic and hands-on role, which includes driving culture, designing organizations for maximum impact, leading change management, providing leadership coaching, and driving HR functional excellence. The ideal candidate can effectively interact with business leaders at all levels, possesses excellent communication skills and strong business acumen and works effectively across global locations. Likely will serve as project leader for one of many NICE global initiatives.
How will you make an impact?
Have you got what it takes?
You will have an advantage if you also have:
What’s in it for you?
Join an ever-growing, market disrupting, global company where the teams – comprised of the best of the best – work in a fast-paced, collaborative, and creative environment! As the market leader, every day at NICE is a chance to learn and grow, and there are endless internal career opportunities across multiple roles, disciplines, domains, and locations. If you are passionate, innovative, and excited to constantly raise the bar, you may just be our next NICEr!
Enjoy NICE-FLEX!
At NICE, we work according to the NICE-FLEX hybrid model, which enables maximum flexibility: 2 days working from the office and 3 days of remote work, each week. Naturally, office days focus on face-to-face meetings, where teamwork and collaborative thinking generate innovation, new ideas, and a vibrant, interactive atmosphere.
About Cognigy
NiCE Cognigy delivers AI that works—fast, human, and enterprise-ready. As the leading AI-first CX platform built for real-world scale, we combine Generative and Conversational AI through orchestration, tools, and enterprise systems to power Agentic AI. Backed by global CX leader NiCE, we empower brands with AI Agents that redefine customer experiences and achieve measurable ROI—instantly, across every channel and in 100+ languages.
Requisition ID: 10391
Reporting into: Director, HRBP
Role Type: Individual Contributor
About NiCE
NICE Ltd. (NASDAQ: NICE) software products are used by 25,000+ global businesses, including 85 of the Fortune 100 corporations, to deliver extraordinary customer experiences, fight financial crime and ensure public safety. Every day, NiCE software manages more than 120 million customer interactions and monitors 3+ billion financial transactions.
Known as an innovation powerhouse that excels in AI, cloud and digital, NiCE is consistently recognized as the market leader in its domains, with over 8,500 employees across 30+ countries.
NiCE is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, age, sex, marital status, ancestry, neurotype, physical or mental disability, veteran status, gender identity, sexual orientation or any other category protected by law.
Ready to apply?
Apply to NICE
At NiCE, we don’t limit our challenges. We challenge our limits. Always. We’re ambitious. We’re game changers. And we play to win. We set the highest standards and execute beyond them. And if you’re like us, we can offer you the ultimate career opportunity that will light a fire within you.
NiCE is looking for a high-performing, high energy, self-driven, creative Senior Campaign Marketing Manager to deliver complex, multi-channel campaigns to drive awareness, consideration, purchase and expanded adoption of the NiCE CX AI solutions. Reporting to the Sr. Director of Growth Marketing, you'll join a group of highly collaborative marketers and take the lead in the cross-functional orchestration of the marketing campaigns that drive quality outcomes for the business.
As a Sr Campaign Marketing Manager, a Typical Day Might Include the Following:
To Land This Gig You'll Need:
Bonus Experience:
About NiCE
NICE Ltd. (NASDAQ: NICE) software products are used by 25,000+ global businesses, including 85 of the Fortune 100 corporations, to deliver extraordinary customer experiences, fight financial crime and ensure public safety. Every day, NiCE software manages more than 120 million customer interactions and monitors 3+ billion financial transactions.
Known as an innovation powerhouse that excels in AI, cloud and digital, NiCE is consistently recognized as the market leader in its domains, with over 8,500 employees across 30+ countries.
NiCE is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, age, sex, marital status, ancestry, neurotype, physical or mental disability, veteran status, gender identity, sexual orientation or any other category protected by law.
Ready to apply?
Apply to NICE
At NiCE, we don’t limit our challenges. We challenge our limits. Always. We’re ambitious. We’re game changers. And we play to win. We set the highest standards and execute beyond them. And if you’re like us, we can offer you the ultimate career opportunity that will light a fire within you.
NiCE is looking for a high-performing, high energy, self-driven, creative Senior Campaign Marketing Manager to deliver complex, multi-channel campaigns to drive awareness, consideration, purchase and expanded adoption of the NiCE CX AI solutions. Reporting to the Sr. Director of Growth Marketing, you'll join a group of highly collaborative marketers and take the lead in the cross-functional orchestration of the marketing campaigns that drive quality outcomes for the business.
As a Sr Campaign Marketing Manager, a Typical Day Might Include the Following:
To Land This Gig You'll Need:
Bonus Experience:
About NiCE
NICE Ltd. (NASDAQ: NICE) software products are used by 25,000+ global businesses, including 85 of the Fortune 100 corporations, to deliver extraordinary customer experiences, fight financial crime and ensure public safety. Every day, NiCE software manages more than 120 million customer interactions and monitors 3+ billion financial transactions.
Known as an innovation powerhouse that excels in AI, cloud and digital, NiCE is consistently recognized as the market leader in its domains, with over 8,500 employees across 30+ countries.
NiCE is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, age, sex, marital status, ancestry, neurotype, physical or mental disability, veteran status, gender identity, sexual orientation or any other category protected by law.
Ready to apply?
Apply to NICE
At NiCE, we don’t limit our challenges. We challenge our limits. Always. We’re ambitious. We’re game changers. And we play to win. We set the highest standards and execute beyond them. And if you’re like us, we can offer you the ultimate career opportunity that will light a fire within you.
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Primary Purpose |
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As an AI Data Specialist, you are responsible for supporting and driving the use of AI tool sets to define, develop, manage, and improve NICE Enlighten AI’s data solutions. In this capacity, you will act as an Interaction Analytics data expert who understands key data development and the impact of downstream cases and value to be derived from having data generated from unstructured interactions. You will partner closely with the Customer Engagement Analytics (CEA) Research, Product and Services teams blending your data expertise with best-in-class technology advancements and client insights to accomplish the team’s objectives. AI Data Specialists are experts in the value and insights from structured data derived from unstructured Customer Experience (CX) interactions. It’s that expertise, along with technical fluency that allow the Enlighten AI data team to build scalable out of the box data structures that dive operational and measurable outcomes. The range of responsibility include the development of the underlying data structures, along with the ability to understand new and evolving client requests for improvement and the ability to incorporate those needs into a successful build and execution plan for your domain expertise. The ideal candidate is intellectually inquisitive, with strong communication, organization, analytical and technical capabilities. As a self-starter, they are not afraid to roll up their sleeves to learn and validate evolving toolsets while maintaining focus on what success looks like with our ultimate goals for data solutions. As they gain and maintain system and data expertise, the roll will continue to open up for direct client interactions, feedback capture and build plans. Primary Functions/Responsibilities
Required Education Bachelors degree in Management, Finance, Business Intelligence / Analytics, or a related field. Masters degree preferred. Required Experience/Skills
Preferred Experience
This job description is not intended to be all-inclusive, and employee will also perform other reasonable related business duties as assigned by immediate supervisor and other management as required. This organization reserves the right to revise or change job duties as the need arises. This job description does not constitute a written or implied contract of employment.
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About NiCE
NICE Ltd. (NASDAQ: NICE) software products are used by 25,000+ global businesses, including 85 of the Fortune 100 corporations, to deliver extraordinary customer experiences, fight financial crime and ensure public safety. Every day, NiCE software manages more than 120 million customer interactions and monitors 3+ billion financial transactions.
Known as an innovation powerhouse that excels in AI, cloud and digital, NiCE is consistently recognized as the market leader in its domains, with over 8,500 employees across 30+ countries.
NiCE is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, age, sex, marital status, ancestry, neurotype, physical or mental disability, veteran status, gender identity, sexual orientation or any other category protected by law.
Ready to apply?
Apply to NICE
At NiCE, we don’t limit our challenges. We challenge our limits. Always. We’re ambitious. We’re game changers. And we play to win. We set the highest standards and execute beyond them. And if you’re like us, we can offer you the ultimate career opportunity that will light a fire within you.
NiCE is looking for a high-performing, high energy, self-driven, creative Senior Campaign Marketing Manager to deliver complex, multi-channel campaigns to drive awareness, consideration, purchase and expanded adoption of the NiCE CX AI solutions. Reporting to the Sr. Director of Growth Marketing, you'll join a group of highly collaborative marketers and take the lead in the cross-functional orchestration of the marketing campaigns that drive quality outcomes for the business.
As a Sr Campaign Marketing Manager, a Typical Day Might Include the Following:
To Land This Gig You'll Need:
Bonus Experience:
About NiCE
NICE Ltd. (NASDAQ: NICE) software products are used by 25,000+ global businesses, including 85 of the Fortune 100 corporations, to deliver extraordinary customer experiences, fight financial crime and ensure public safety. Every day, NiCE software manages more than 120 million customer interactions and monitors 3+ billion financial transactions.
Known as an innovation powerhouse that excels in AI, cloud and digital, NiCE is consistently recognized as the market leader in its domains, with over 8,500 employees across 30+ countries.
NiCE is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, age, sex, marital status, ancestry, neurotype, physical or mental disability, veteran status, gender identity, sexual orientation or any other category protected by law.
Ready to apply?
Apply to NICE
At NiCE, we don’t limit our challenges. We challenge our limits. Always. We’re ambitious. We’re game changers. And we play to win. We set the highest standards and execute beyond them. And if you’re like us, we can offer you the ultimate career opportunity that will light a fire within you.
Senior Product Manager
At NiCE, we don’t limit our challenges. We challenge our limits. Always. We’re ambitious. We’re game changers. And we play to win. We set the highest standards and execute beyond them. And if you’re like us, we can offer you the ultimate career opportunity that will light a fire within you.
The Product Manager has a key role in establishing NiCE’s vision, strategy, and product roadmap for NiCE’s Customer Experience Analytics solutions. The role requires a high-energy individual who excels at working with cross-functional teams in a technical space and is comfortable in leading a team effort, as well as influencing others to achieve company objectives.
The Product Manager is the champion for their products throughout each product's lifecycle, from strategic definition to technical design to end-of-life planning. The core objective of the Product Manager is to optimize product profitability by maximizing customer satisfaction through timely delivery of appropriate and useful products/features, with clearly articulated product positioning that effectively communicates the value proposition of the NiCE solution. The Product Manager represents customer needs in product definition artifacts and on cross-functional program teams, ensures product acceptance in the market, and plans orderly transitions of products from one version to the next. Together with Product Marketing and Development, and other members of the Product Management team, the Product Manager will help the company develop a product roadmap that ensures NiCE offers highly competitive solutions to its customers.
Essential functions of the Product Manager include developing market and product requirements for the NiCE product/solution offering, based upon customer, competitive, technical, and market information. The Product Manager defines the roll-out plans for delivering the individual products to market, develops product positioning, packaging, and pricing strategies, and champions the product launch process for and within NiCE, including with potential customers.
The ideal candidate has a background in requirements definition, as well as experience working on cross-functional teams and interfacing with customers. This may be from prior roles as a Product Manager, Business Analyst, User Experience professional, Quality Engineer, or others. This individual has demonstrated ability to grasp, and then articulate, business and technical concepts to a wide variety of audiences. The ideal candidate can influence various parts of an organization with the necessary excellent interpersonal skills to quickly gather and distill information, build relationships with strategic customers and vendors outside of NICE (as well as with key people within NICE), and champion their ideas and products both inside and outside of NICE. The ideal candidate also possesses strong technical and business analysis skills to quickly assess and remain abreast of the state of the industry. This includes synthesis of any promising new technologies, new applications of technology, standards activities, changes in buyer behavior and expectations, competitive vendor positioning or moves, etc.
A Typical Day Might Include the Following:
To Land This Gig You'll Need:
About NiCE
NICE Ltd. (NASDAQ: NICE) software products are used by 25,000+ global businesses, including 85 of the Fortune 100 corporations, to deliver extraordinary customer experiences, fight financial crime and ensure public safety. Every day, NiCE software manages more than 120 million customer interactions and monitors 3+ billion financial transactions.
Known as an innovation powerhouse that excels in AI, cloud and digital, NiCE is consistently recognized as the market leader in its domains, with over 8,500 employees across 30+ countries.
NiCE is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, age, sex, marital status, ancestry, neurotype, physical or mental disability, veteran status, gender identity, sexual orientation or any other category protected by law.
Ready to apply?
Apply to NICE
At NiCE, we don’t limit our challenges. We challenge our limits. Always. We’re ambitious. We’re game changers. And we play to win. We set the highest standards and execute beyond them. And if you’re like us, we can offer you the ultimate career opportunity that will light a fire within you.
So, what’s the role all about?
We are seeking a confident HR Business Partner to provide a full range of HR support and leadership to a hugely strategic, critical line of business: Customer Service Automation. This role will be a part of a fun, passionate, and dynamic global HR team. The position is both a strategic and hands-on role, which includes driving culture, designing organizations for maximum impact, leading change management, providing leadership coaching, and driving HR functional excellence. The ideal candidate can effectively interact with business leaders at all levels, possesses excellent communication skills and strong business acumen and works effectively across global locations. Likely will serve as project leader for one of many NICE global initiatives.
How will you make an impact?
Have you got what it takes?
You will have an advantage if you also have:
What’s in it for you?
Join an ever-growing, market disrupting, global company where the teams – comprised of the best of the best – work in a fast-paced, collaborative, and creative environment! As the market leader, every day at NICE is a chance to learn and grow, and there are endless internal career opportunities across multiple roles, disciplines, domains, and locations. If you are passionate, innovative, and excited to constantly raise the bar, you may just be our next NICEr!
Enjoy NICE-FLEX!
At NICE, we work according to the NICE-FLEX hybrid model, which enables maximum flexibility: 2 days working from the office and 3 days of remote work, each week. Naturally, office days focus on face-to-face meetings, where teamwork and collaborative thinking generate innovation, new ideas, and a vibrant, interactive atmosphere.
About Cognigy
NiCE Cognigy delivers AI that works—fast, human, and enterprise-ready. As the leading AI-first CX platform built for real-world scale, we combine Generative and Conversational AI through orchestration, tools, and enterprise systems to power Agentic AI. Backed by global CX leader NiCE, we empower brands with AI Agents that redefine customer experiences and achieve measurable ROI—instantly, across every channel and in 100+ languages.
Requisition ID: 10391
Reporting into: Director, HRBP
Role Type: Individual Contributor
About NiCE
NICE Ltd. (NASDAQ: NICE) software products are used by 25,000+ global businesses, including 85 of the Fortune 100 corporations, to deliver extraordinary customer experiences, fight financial crime and ensure public safety. Every day, NiCE software manages more than 120 million customer interactions and monitors 3+ billion financial transactions.
Known as an innovation powerhouse that excels in AI, cloud and digital, NiCE is consistently recognized as the market leader in its domains, with over 8,500 employees across 30+ countries.
NiCE is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, age, sex, marital status, ancestry, neurotype, physical or mental disability, veteran status, gender identity, sexual orientation or any other category protected by law.
Ready to apply?
Apply to NICE
At NiCE, we don’t limit our challenges. We challenge our limits. Always. We’re ambitious. We’re game changers. And we play to win. We set the highest standards and execute beyond them. And if you’re like us, we can offer you the ultimate career opportunity that will light a fire within you.
At NiCE, AI Product Strategists lead from the front. This means maintaining direct engagement with customers and partners, deeply understanding real-world business challenges, and translating those needs into innovative solutions.
NiCE is an AI-first technology company, and AI Product Strategists are expected to actively embrace modern AI tools in their daily work — using them to accelerate discovery, prototype new ideas, and rapidly validate solutions with real users.
The AI Product Strategist plays a critical role in shaping the NiCE product and solution portfolio by developing market and product requirements based on customer insights, competitive intelligence, technical considerations, and evolving market trends. This role defines rollout strategies for bringing products to market, develops product positioning, packaging, and pricing strategies, and champions the product launch process across NiCE and with potential customers.
As part of NiCE’s AI-first culture, AI Product Strategists leverage modern AI development tools to rapidly test ideas and validate product concepts. This includes the ability to create early working prototypes using AI-assisted development tools (sometimes referred to as “vibe coding”) that allow teams and customers to interact with real functionality during early design stages.
A Typical Day Might Include the Following
To Land This Gig You'll Need
Bachelor’s Degree in Computer Science, Business Information Systems, Marketing, or a related field (or equivalent work experience). Master’s Degree preferred.
Additional Preferred Qualifications
About NiCE
NICE Ltd. (NASDAQ: NICE) software products are used by 25,000+ global businesses, including 85 of the Fortune 100 corporations, to deliver extraordinary customer experiences, fight financial crime and ensure public safety. Every day, NiCE software manages more than 120 million customer interactions and monitors 3+ billion financial transactions.
Known as an innovation powerhouse that excels in AI, cloud and digital, NiCE is consistently recognized as the market leader in its domains, with over 8,500 employees across 30+ countries.
NiCE is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, age, sex, marital status, ancestry, neurotype, physical or mental disability, veteran status, gender identity, sexual orientation or any other category protected by law.
Ready to apply?
Apply to NICE
At NiCE, we don’t limit our challenges. We challenge our limits. Always. We’re ambitious. We’re game changers. And we play to win. We set the highest standards and execute beyond them. And if you’re like us, we can offer you the ultimate career opportunity that will light a fire within you.
NiCE is looking for a high-performing, high energy, self-driven, creative Senior Campaign Marketing Manager to deliver complex, multi-channel campaigns to drive awareness, consideration, purchase and expanded adoption of the NiCE CX AI solutions. Reporting to the Sr. Director of Growth Marketing, you'll join a group of highly collaborative marketers and take the lead in the cross-functional orchestration of the marketing campaigns that drive quality outcomes for the business.
As a Sr Campaign Marketing Manager, a Typical Day Might Include the Following:
To Land This Gig You'll Need:
Bonus Experience:
About NiCE
NICE Ltd. (NASDAQ: NICE) software products are used by 25,000+ global businesses, including 85 of the Fortune 100 corporations, to deliver extraordinary customer experiences, fight financial crime and ensure public safety. Every day, NiCE software manages more than 120 million customer interactions and monitors 3+ billion financial transactions.
Known as an innovation powerhouse that excels in AI, cloud and digital, NiCE is consistently recognized as the market leader in its domains, with over 8,500 employees across 30+ countries.
NiCE is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, age, sex, marital status, ancestry, neurotype, physical or mental disability, veteran status, gender identity, sexual orientation or any other category protected by law.
Ready to apply?
Apply to NICE