So, what’s the role all about?

The Public Sector Program Management & Operations Manager will lead and strengthen our Public Sector Sales organization by supporting operational excellence. This role improves sales productivity, supports public sector contracts and contract management, supports public sector RFPs and RFP management, enhances process discipline, and supports revenue growth through streamlined workflows, high-quality analytics, and impactful proposal contributions. The ideal candidate is highly organized, analytically strong, and experienced in technology services in the public sector with a proven ability to support sales teams. This role also works cross-functionally with Delivery, Operations, Partner and Alliances, Finance, Legal, and Contracts teams to ensure operational excellence. 

Candidates are required to be on-site 2-days a week in NiCE's office locations. Richardson, TX; Hoboken, NJ; Salt Lake City, UT, or Atlanta, GA

How will you make an impact?

Proposal Management & Contract Support: 

• Oversee and manage the process for all incoming proposals, public sector contract windows, RFP/RFI requests, ensuring timely responses, tracking, and outcomes. 

• Track and align with sales on public sector contracting requirements, openings, and lifecycle management of the agreements in place 

Contract Management & Strategy:  

• Develop and execute a forward-looking state and cooperative contract strategy aligned to go-to-market priorities; anticipate procurement needs 12–18 months in advance and establish required vehicles ahead of revenue timelines. 

• Establish, expand, and renew statewide and cooperative contracts to include new products, services, and pricing models that support growth objectives. 

• Track contract utilization and performance, identifying opportunities to optimize scope, usability, and adoption across priority markets. 

Sales Operations & Process Optimization: 

• Maintain and enhance CRM workflows (Salesforce preferred), data accuracy, and sales tool utilization. 

• Lead forecasting, pipeline management, and sales performance reporting. 

• Provide insights on pipeline health, win/loss trends, and revenue drivers to support strategic decision-making. 

• Assist with strategic planning, quota setting, and territory alignment. 

• Identify inefficiencies in sales workflows—such as proposal turnaround, SOW generation, and customer onboarding processes—and implement improvements. 

Have you got what it takes?

• Bachelor’s degree in Business, Operations, or a related field 
• 5+ years of experience in sales operations, revenue operations, or business operations, ideally within technology services. 
• Strong understanding of SaaS models 
• Deep familiarity with Public Sector contracting processes (RFPs, SOWs, IDIQs, BPA call orders) and commercial procurement practices. 
• Advanced proficiency with CRM systems, sales enablement tools, and automation processes for contract reviews and approvals. 
• Exceptional communication, analytical, and project management skills. 
• Ability to work cross-functionally in a fast-paced, highly technical environment. 
• Skilled at developing and presenting executive-level communications and data visualization. 

Preferred Skills/Experience 

• Experience in Public Sector technology, consulting and assessment. 

What’s in it for you?

Join an ever-growing, market disrupting, global company where the teams – comprised of the best of the best – work in a fast-paced, collaborative, and creative environment! As the market leader, every day at NiCE is a chance to learn and grow, and there are endless internal career opportunities across multiple roles, disciplines, domains, and locations. If you are passionate, innovative, and excited to constantly raise the bar, you may just be our next NiCEr!

Requisition ID: 10702
Reporting into: VP of Sales Operations
Role Type: Individual Contributor 

Location: Richardson, TX

Hybrid (2 days onsite per week)

So, what’s the role all about?

As a Senior DevOps Engineer, you’ll be at the forefront of managing and enhancing our Cloud Infrastructure and CI/CD pipelines. 
You’ll have a direct impact on the performance and reliability of our applications by optimizing the way we build, deploy, and manage them.
The role will work closely with DevOps team members based in different locations and form part of a follow-the-sun support escalation model for infrastructure issues.

How will you make an impact?

• Cloud Infrastructure Management: Lead the design, implementation, and maintenance of scalable, highly available, and cost-efficient cloud infrastructure on AWS.
• Infrastructure as Code (IaC): Champion the use of CloudFormation, Terraform and CDK to provision and manage infrastructure resources in a secure, repeatable, and automated manner.
• Containerization & Orchestration: Oversee the deployment, scaling, and management of containerized applications, ensuring optimal performance and fault tolerance.
• CI/CD Pipeline Development: Own and continuously enhance the CI/CD pipeline, leveraging tools like Jenkins, GitHub Actions, to automate build, test, and deployment workflows.
• Version Control & Collaboration: Manage source code and collaborate efficiently using Git, ensuring best practices and streamlined workflows across teams.
• Scripting & Automation: Develop advanced automation scripts in Python, Groovy, Shell, and JavaScript to improve system efficiency, eliminate manual tasks, and automate complex workflows.
• Monitoring & Logging: Design and implement robust monitoring, logging, and alerting solutions (e.g., Prometheus, Grafana, ELK) to ensure system health and performance, proactively identifying and resolving issues.
• Collaboration: Collaborate with R&D teams (developers, architects, and product managers) to ensure smooth integration and continuous delivery of new features and updates.
• Security: Lead the implementation of security best practices, ensuring compliance with internal and external standards, and driving improvements in infrastructure and application security.

Have you got what it takes?

• Experience: 5+ years of hands-on experience in DevOps or a related field, with a proven track record in managing cloud infrastructure and CI/CD pipelines at scale.
• Cloud Platforms: In-depth experience with AWS services and a strong understanding of cloud security, cost management, and best practices.
• IaC Tools: Strong experience with CloudFormation and Terraform for provisioning and managing infrastructure. AWS CDK experience is a plus.
• Containerization & Orchestration: Expertise in containerization technologies such as Docker and orchestration platforms like EKS/ECS.
• CI/CD: Advanced hands-on experience with Jenkins, GitHub Actions, with a deep understanding of pipeline design, optimization, and troubleshooting.
• Scripting & Automation: Advanced proficiency in scripting languages such as Python, Groovy, Shell, and JavaScript, with a focus on automating infrastructure management and application deployment.
• Monitoring & Logging: Experience implementing robust monitoring and logging solutions (e.g., Prometheus, Grafana, ELK stack) to ensure real-time visibility into system performance and health.
• Strong communication skills with the ability to effectively collaborate with global teams, providing technical insights and clear documentation.

 What’s in it for you?

Join an ever-growing, market-disrupting, global company where the teams – comprised of the best of the best – work in a fast-paced, collaborative, and creative environment! As the market leader, every day at NICE is a chance to learn and grow, and there are endless internal career opportunities across multiple roles, disciplines, domains, and locations. If you are passionate, innovative, and excited to constantly raise the bar, you may just be our next NICEr!

Enjoy NICE-FLEX!

At NICE, we work according to the NICE-FLEX hybrid model, which enables maximum flexibility: 2 days working from the office and 3 days of remote work, each week. Naturally, office days focus on face-to-face meetings, where teamwork and collaborative thinking generate innovation, new ideas, and a vibrant, interactive atmosphere.

NiCE is looking for a high-performing, high energy, self-driven, creative Senior Campaign Marketing Manager to deliver complex, multi-channel campaigns to drive awareness, consideration, purchase and expanded adoption of the NiCE CX AI solutions.  Reporting to the Sr. Director of Growth Marketing, you'll join a group of highly collaborative marketers and take the lead in the cross-functional orchestration of the marketing campaigns that drive quality outcomes for the business.   ​

As a Sr Campaign Marketing Manager, a Typical Day Might Include the Following:

• Drive the strategic development and execution of integrated marketing campaigns, including but not limited to top of funnel demand generation campaigns, media buying, webinars, nurture emails, etc.
• Work with key stakeholders on campaign GTM strategy, and manage regular check ins, program calibration and 4-quarter out planning.
• Drive and implement new approaches to campaign content, understanding the buyers journey, ensuring full funnel mapping to guide prospects and customers through the experience
• Manage planning, development and timely execution of campaign plans with multiple owners across, product marketing, design, corporate communications and marketing operations.
• Create robust Campaign briefs that communicate the purpose and goals, drive the implementation through project plans and inspire great outcomes.
• Manage logistics, budgeting, scheduling elements as related to campaigns
• Manage lead acquisition, nurture and follow-up; collaborate with sales to ensure strong follow-through on sourced leads.
• Track program results, measure program success, and report metrics to key stakeholders and sales teams. Recommend improvements based on results.
• Take a data-driven approach to customizing marketing assets and developing initiatives that align with the customer journey, sales buying stages, and support segment-specific needs.

To Land This Gig You'll Need:

• ​Bachelor's degree in Marketing, Communications, Advertising, Public Relations, or related field (or equivalent work experience) is required.​
• Minimum 7+ years experience in B2B Marketing, preferably in a high-growth marketing role. Strong background in campaign development and marketing program execution required.
• Enterprise AI product experience and awareness, communication (verbal and written) and presentation skills
• Exceptional writing skills, capable of conveying complex ideas in a clear and concise manner.
• Passion for innovation and a willingness to explore new methodologies, unfazed by ambiguity.
• Ability to manage multiple projects simultaneously with exceptional attention to detail and flawless execution.
• Ability to present program strategy and plans clearly, collect and act on feedback from a broad group of stakeholders (sales, executives,
• Excellent written and oral communication skills required – and importantly, proactively and clearly communicate expectations and deadlines clearly to internal audiences.
• Comfortable working with Sales teams, cross-functional Marketing teams, Executives, and Customers.
• Ability to execute programs on time, on budget, and with existing resources.
• Collaborative in nature and desire to work as a team.
• An acute understanding of the impact of design and copywriting, and an exceptional ability to identify good design and copy.
• Candidates with SaaS business experience, high-growth software and/or AI-related enterprise solution experience have an advantage.
• Strong copywriting skills will give you an advantage.

Bonus Experience:

• Experience in hi-tech, CX industry or AI-related enterprise software experience
• SaaS experience
• Experience with Salesforce.com, Power BI, and/or Marketo​

NiCE is looking for a high-performing, high energy, self-driven, creative Senior Campaign Marketing Manager to deliver complex, multi-channel campaigns to drive awareness, consideration, purchase and expanded adoption of the NiCE CX AI solutions.  Reporting to the Sr. Director of Growth Marketing, you'll join a group of highly collaborative marketers and take the lead in the cross-functional orchestration of the marketing campaigns that drive quality outcomes for the business.   ​

As a Sr Campaign Marketing Manager, a Typical Day Might Include the Following:

• Drive the strategic development and execution of integrated marketing campaigns, including but not limited to top of funnel demand generation campaigns, media buying, webinars, nurture emails, etc.
• Work with key stakeholders on campaign GTM strategy, and manage regular check ins, program calibration and 4-quarter out planning.
• Drive and implement new approaches to campaign content, understanding the buyers journey, ensuring full funnel mapping to guide prospects and customers through the experience
• Manage planning, development and timely execution of campaign plans with multiple owners across, product marketing, design, corporate communications and marketing operations.
• Create robust Campaign briefs that communicate the purpose and goals, drive the implementation through project plans and inspire great outcomes.
• Manage logistics, budgeting, scheduling elements as related to campaigns
• Manage lead acquisition, nurture and follow-up; collaborate with sales to ensure strong follow-through on sourced leads.
• Track program results, measure program success, and report metrics to key stakeholders and sales teams. Recommend improvements based on results.
• Take a data-driven approach to customizing marketing assets and developing initiatives that align with the customer journey, sales buying stages, and support segment-specific needs.

To Land This Gig You'll Need:

• ​Bachelor's degree in Marketing, Communications, Advertising, Public Relations, or related field (or equivalent work experience) is required.​
• Minimum 7+ years experience in B2B Marketing, preferably in a high-growth marketing role. Strong background in campaign development and marketing program execution required.
• Enterprise AI product experience and awareness, communication (verbal and written) and presentation skills
• Exceptional writing skills, capable of conveying complex ideas in a clear and concise manner.
• Passion for innovation and a willingness to explore new methodologies, unfazed by ambiguity.
• Ability to manage multiple projects simultaneously with exceptional attention to detail and flawless execution.
• Ability to present program strategy and plans clearly, collect and act on feedback from a broad group of stakeholders (sales, executives,
• Excellent written and oral communication skills required – and importantly, proactively and clearly communicate expectations and deadlines clearly to internal audiences.
• Comfortable working with Sales teams, cross-functional Marketing teams, Executives, and Customers.
• Ability to execute programs on time, on budget, and with existing resources.
• Collaborative in nature and desire to work as a team.
• An acute understanding of the impact of design and copywriting, and an exceptional ability to identify good design and copy.
• Candidates with SaaS business experience, high-growth software and/or AI-related enterprise solution experience have an advantage.
• Strong copywriting skills will give you an advantage.

Bonus Experience:

• Experience in hi-tech, CX industry or AI-related enterprise software experience
• SaaS experience
• Experience with Salesforce.com, Power BI, and/or Marketo​

NiCE is looking for a high-performing, high energy, self-driven, creative Senior Campaign Marketing Manager to deliver complex, multi-channel campaigns to drive awareness, consideration, purchase and expanded adoption of the NiCE CX AI solutions.  Reporting to the Sr. Director of Growth Marketing, you'll join a group of highly collaborative marketers and take the lead in the cross-functional orchestration of the marketing campaigns that drive quality outcomes for the business.   ​

As a Sr Campaign Marketing Manager, a Typical Day Might Include the Following:

• Drive the strategic development and execution of integrated marketing campaigns, including but not limited to top of funnel demand generation campaigns, media buying, webinars, nurture emails, etc.
• Work with key stakeholders on campaign GTM strategy, and manage regular check ins, program calibration and 4-quarter out planning.
• Drive and implement new approaches to campaign content, understanding the buyers journey, ensuring full funnel mapping to guide prospects and customers through the experience
• Manage planning, development and timely execution of campaign plans with multiple owners across, product marketing, design, corporate communications and marketing operations.
• Create robust Campaign briefs that communicate the purpose and goals, drive the implementation through project plans and inspire great outcomes.
• Manage logistics, budgeting, scheduling elements as related to campaigns
• Manage lead acquisition, nurture and follow-up; collaborate with sales to ensure strong follow-through on sourced leads.
• Track program results, measure program success, and report metrics to key stakeholders and sales teams. Recommend improvements based on results.
• Take a data-driven approach to customizing marketing assets and developing initiatives that align with the customer journey, sales buying stages, and support segment-specific needs.

To Land This Gig You'll Need:

• ​Bachelor's degree in Marketing, Communications, Advertising, Public Relations, or related field (or equivalent work experience) is required.​
• Minimum 7+ years experience in B2B Marketing, preferably in a high-growth marketing role. Strong background in campaign development and marketing program execution required.
• Enterprise AI product experience and awareness, communication (verbal and written) and presentation skills
• Exceptional writing skills, capable of conveying complex ideas in a clear and concise manner.
• Passion for innovation and a willingness to explore new methodologies, unfazed by ambiguity.
• Ability to manage multiple projects simultaneously with exceptional attention to detail and flawless execution.
• Ability to present program strategy and plans clearly, collect and act on feedback from a broad group of stakeholders (sales, executives,
• Excellent written and oral communication skills required – and importantly, proactively and clearly communicate expectations and deadlines clearly to internal audiences.
• Comfortable working with Sales teams, cross-functional Marketing teams, Executives, and Customers.
• Ability to execute programs on time, on budget, and with existing resources.
• Collaborative in nature and desire to work as a team.
• An acute understanding of the impact of design and copywriting, and an exceptional ability to identify good design and copy.
• Candidates with SaaS business experience, high-growth software and/or AI-related enterprise solution experience have an advantage.
• Strong copywriting skills will give you an advantage.

Bonus Experience:

• Experience in hi-tech, CX industry or AI-related enterprise software experience
• SaaS experience
• Experience with Salesforce.com, Power BI, and/or Marketo​

So, what’s the role all about?

The Technical Support Specialist will be responsible for providing technical assistance and support to customers. They will diagnose and troubleshoot technical issues, identify and implement solutions, and document and record technical procedures. The Support Specialist will also be responsible for providing education and training to customers on the use of products and services. 

How will you make an impact?  

• Act as the initial point of contact for customer issues, providing timely and effective assistance.
• Properly identify and escalate complex requests to the next level of support when necessary.
• Track, document, and route issues to the appropriate teams for fast and accurate resolution.
• Guide customers through troubleshooting with professionalism and empathy, exceeding expectations at every step.
• Maintain thorough records of customer interactions, issue resolutions, and follow-ups for continuous improvement.
• Work closely with the engineering team to enhance product functionality and resolve recurring technical issues.
• Continuously learn and improve expertise in help desk procedures, products, and services.
• Develop and maintain internal support tools to improve efficiency and customer experience.
• Provide technical support via written and verbal communication (English)
• Troubleshoot product issues across software, APIs, and integrations
• Analyze logs, errors, and system behavior to identify root causes
• Guide users step-by-step through solutions
• Use help desk and remote support tools (e.g. Zendesk)

Have you got what it takes?

• 3+ years of experience as a Product Support Engineer or in a similar technical support role.
• Hands-on experience with Windows and Linux, with a solid understanding of computer systems, software, and technical products.
• Proven experience in a technical support / product support role
• Strong troubleshooting mindset (logs, errors, root cause thinking)
• Solid understanding of Windows and/or Linux environments
• Experience working with REST APIs (making requests, understanding responses, basic debugging)
• Ability to read logs and interpret errors/stack traces
• Familiarity with tools like: Postman (or similar API tools) and Browser developer tools
• Comfortable working in a collaborative team environment under pressure
• Strong familiarity with software development concepts, databases, and system design.
• Understanding of customer service best practices, with a proactive and solutions-driven approach to support.
• Outgoing and approachable personality, capable of thriving in a collaborative, social team environment.
• A proactive problem-solver with a hands-on, solution-oriented mindset.
• Ability to provide clear, step-by-step technical assistance in both written and verbal formats.
• Strong problem-solving abilities with a keen eye for diagnosing and resolving technical issues efficiently.
• Experience with cloud-based technologies and familiarity with basic programming languages.

 You will have an advantage if you have:

• OAuth2, JWT, SSO
• Role-based access control (RBAC)
• Understanding of GDPR and secure communication principles
• Experience with monitoring tools (Grafana, Kibana)
• Exposure to Docker / containerised environments
• Awareness of cloud platforms (AWS, Azure)
• Basic programming or scripting experience
• Familiarity with JSON / XML
• Basic HTML/CSS (e.g. embedding into web interfaces)
• Experience with help desk platforms (e.g. Zendesk)

What’s in it for you?

Join an ever-growing, market disrupting, global company where the teams – comprised of the best of the best – work in a fast-paced, collaborative, and creative environment! As the market leader, every day at NICE is a chance to learn and grow, and there are endless internal career opportunities across multiple roles, disciplines, domains, and locations. If you are passionate, innovative, and excited to constantly raise the bar, you may just be our next NICEr!

Requisition ID: 9248
Reporting into: Senior Director, Customer Management
Role Type: Individual Contributor

NiCE is looking for a high-performing, high energy, self-driven, creative Senior Campaign Marketing Manager to deliver complex, multi-channel campaigns to drive awareness, consideration, purchase and expanded adoption of the NiCE CX AI solutions.  Reporting to the Sr. Director of Growth Marketing, you'll join a group of highly collaborative marketers and take the lead in the cross-functional orchestration of the marketing campaigns that drive quality outcomes for the business.   ​

As a Sr Campaign Marketing Manager, a Typical Day Might Include the Following:

• Drive the strategic development and execution of integrated marketing campaigns, including but not limited to top of funnel demand generation campaigns, media buying, webinars, nurture emails, etc.
• Work with key stakeholders on campaign GTM strategy, and manage regular check ins, program calibration and 4-quarter out planning.
• Drive and implement new approaches to campaign content, understanding the buyers journey, ensuring full funnel mapping to guide prospects and customers through the experience
• Manage planning, development and timely execution of campaign plans with multiple owners across, product marketing, design, corporate communications and marketing operations.
• Create robust Campaign briefs that communicate the purpose and goals, drive the implementation through project plans and inspire great outcomes.
• Manage logistics, budgeting, scheduling elements as related to campaigns
• Manage lead acquisition, nurture and follow-up; collaborate with sales to ensure strong follow-through on sourced leads.
• Track program results, measure program success, and report metrics to key stakeholders and sales teams. Recommend improvements based on results.
• Take a data-driven approach to customizing marketing assets and developing initiatives that align with the customer journey, sales buying stages, and support segment-specific needs.

To Land This Gig You'll Need:

• ​Bachelor's degree in Marketing, Communications, Advertising, Public Relations, or related field (or equivalent work experience) is required.​
• Minimum 7+ years experience in B2B Marketing, preferably in a high-growth marketing role. Strong background in campaign development and marketing program execution required.
• Enterprise AI product experience and awareness, communication (verbal and written) and presentation skills
• Exceptional writing skills, capable of conveying complex ideas in a clear and concise manner.
• Passion for innovation and a willingness to explore new methodologies, unfazed by ambiguity.
• Ability to manage multiple projects simultaneously with exceptional attention to detail and flawless execution.
• Ability to present program strategy and plans clearly, collect and act on feedback from a broad group of stakeholders (sales, executives,
• Excellent written and oral communication skills required – and importantly, proactively and clearly communicate expectations and deadlines clearly to internal audiences.
• Comfortable working with Sales teams, cross-functional Marketing teams, Executives, and Customers.
• Ability to execute programs on time, on budget, and with existing resources.
• Collaborative in nature and desire to work as a team.
• An acute understanding of the impact of design and copywriting, and an exceptional ability to identify good design and copy.
• Candidates with SaaS business experience, high-growth software and/or AI-related enterprise solution experience have an advantage.
• Strong copywriting skills will give you an advantage.

Bonus Experience:

• Experience in hi-tech, CX industry or AI-related enterprise software experience
• SaaS experience
• Experience with Salesforce.com, Power BI, and/or Marketo​

Senior Software Engineer

Hybrid (2 days in office) Richardson, TX

Nice Systems is currently seeking a dynamic individual with high energy and drive to join the Work Force Management (WFM) software development team as a Senior Software Engineer.

This engineer will primarily focus on server-side component design, development, testing, and implementation. Experience with client-side development is a plus. This engineer will work in an agile development environment and follow agile processes and practices.

As part of our AI-forward engineering culture, this role also takes ownership of the AI development environment — including coding agents, tools, workflows, and infrastructure — to maximize engineering velocity, quality, and consistency.

Responsibilities

• Design and develop quality, proficient, and well-documented technical solutions that satisfy business requirements and meet corporate architectural standards.
• Own and continuously improve the AI development environment — including coding agents, tools, workflows, and infrastructure — to maximize engineering velocity, quality, and consistency.
• Design, build, and optimize coding agents, prompts, and workflows.
• Define and maintain instructions, skills, plugins, and tool integrations.
• Connect tools into a cohesive agentic development pipeline.
• Enable spec-driven development using AI (from idea → spec → implementation → validation).
• Develop solid unit, integration, and automation tests according to organizational standards.
• Assist in troubleshooting and maintenance of existing software applications; identify and implement additional improvements when warranted; work with external stakeholders as needed.
• Develop technical models/designs for assigned components.
• Contribute to and drive technological and architectural decisions.
• Participate in reviewing design and code for other team members.
• Gets team to a high-performing level by recognizing areas of strength and improvement and employing appropriate coaching and development techniques.
• Works with Scrum Team, as well as internal and external stakeholders, to influence and drive decision-making and support organizational project or product teams.
• Contributes to the advancement and improvement of Agile practices within the organization.

Experience / Requirements

• Minimum 8 years of Java web application development experience.
• Deep interest and hands-on experience with AI coding tools and LLM-based systems.
• Experience working with agents, prompts, MCP/tools, or similar ecosystems.
• Comfortable working at low-level detail — tokens, context windows, latency, and tool orchestration.
• Expertise in server-side development using Hibernate, Spring, Web Services (REST) in Java including server-side testing using JUnit, Mockito/Easymock.
• Experience in web application development using Angular, HTML5, CSS, jQuery, JavaScript, Spring MVC, and in Unit/E2E testing with Cucumber, Selenium, Playwright — a huge plus.
• Experience with AI-assisted development tools (GitHub Copilot, ChatGPT, Claude, or similar) and ability to effectively integrate generative AI into the software development lifecycle for code generation, debugging, and optimization.
• Good to have experience in "Vibe Coding" methodologies — rapid prototyping, iterative development, and creative problem-solving approaches that leverage AI assistance to accelerate development velocity.
• Proven track record of driving technical innovation within development teams, including evaluation and adoption of emerging technologies, process improvements, and mentoring others on cutting-edge development practices.
• Experience with AWS is a plus.
• Demonstrated experience with multi-tier web application development.
• Hands-on experience with Continuous Integration and Test-Driven Development.
• Experience with JBoss or Tomcat.
• Prior experience with MAVEN and Jenkins is a plus.
• Good knowledge of Scrum techniques and artifacts (such as definition of done, user stories, automated testing, backlog refinement).
• Excellent communication skills.

Personal Attributes

• Excellent interpersonal skills.
• Self-motivated and flexible.
• Demonstrates resilience and adaptability when working within organizational constraints, legacy systems, or established processes that cannot be immediately changed.
• Shows ability to find creative solutions and deliver value within existing limitations while building consensus for future improvements.
• Superior analytical and problem-solving abilities.
• Maintains a positive attitude and constructive approach when faced with bureaucratic processes, technical debt, or resistance to change.
• Leads, collaborates, and coordinates with others to ensure significant results.
• Detail-oriented with excellent organizational skills.

Education

Undergraduate degree in Computer Science, Engineering, or a related subject.

NICE Systems is an Equal Opportunity/Affirmative Action Employer, M/F/D/V.