About SurePay

Founded in 2016, SurePay is the leading account verification platform, relied upon by 250+ banks and thousands of organizations, to prevent fraud, misdirected payments, and reputational damage. Headquartered in Utrecht, we are scaling our platform and our team across Europe and beyond.

About the role

As we are growing and scaling, we are looking for a Senior Product Manager who will be responsible for the continuous improvement of our  AVS products and services, brainstorm and help define new innovations, define our growth areas and support our key customers from a product offering perspective. You will be the owner of your respective topics within AVS and are responsible for making  sure that new and developed products within the AVS domain are valuable, meet user needs and align with overall business strategy.  Responsibilities include:

• Domain Ownership: End-to-end responsibility for AVS products (CoP, VOP, and non-regulated global schemes).
• Strategic Development: Define and communicate the product vision and roadmap; build business cases for new features based on impact and revenue. Bridging customer needs, business goals, and technology teams to guide a product from conception to launch. 
• Market Engagement: Participate in APC stakeholder groups and consortiums; conduct customer validation to identify pain points and market requirements.
• Cross-functional alignment:: Align and engage technical teams and other stakeholders to deliver value.
• Competitive Intelligence: Act as the subject matter expert on competitors and market trends.

About you

As a senior product manager for AVS, you are the architect of trust. You’ll sit at the heart of our Product organization, bridging the gap between complex banking ecosystems and seamless user experiences. You understand the plumbing of global payments and have the commercial flair to sell a vision. We look for:

• 6+ years of experience in the role of Product Manager in the field of Payments, managing API products and/or SaaS products.
• Understanding of banking goals and structures in the payment domain. You can act as a full - fledged conversation partner to banks and financial institutions
• Savvy with data and analytics, and experience with qualitative and quantitative research methods and tools
• Knowledge of Cross Border payments, SWIFT, etc and its impact on the operational side of banks.

What we offer

• Competitive salary + 8% personal benefits budget (use it on training, more time off, or your salary)
• 25 holidays 
• Hybrid working setup (1 day per week in Utrecht)
• MacBook Pro, iPhone, and all the tech you need
• Travel costs covered (NS Business Card)
• Pension plan
• A culture of ownership, innovation, and autonomy
• Friday drinks, offsites, and a quarterly company meetup
• A diverse team of 35+ nationalities, driven by impact

About SurePay

Founded in 2016, SurePay is the leading account verification platform, relied upon by 250+ banks and thousands of organizations, to prevent fraud, misdirected payments, and reputational damage. Headquartered in Utrecht, we are scaling our platform and our team across Europe and beyond.

About the role

Our core Account Verification product has already changed the game. Now, we are scaling our vision. We’ve launched a new domain—Focussed on Fraud & AML prevention and detection—to build a powerhouse suite of actionable insights for Fraud and Anti-Money Laundering. The train has already left the station: we have a vision, a working prototype, and positive validation from major banks. To maintain this momentum, we are adding a second Product Manager to our team. Your goal is to transform early-stage prototypes into high-value, market-ready products by the end of 2026. You will solve a critical problem for banks: the increasing complexity of financial crime. By translating market needs into a technical roadmap, you ensure SurePay remains the primary defense layer for our customers. This role is directly tied to our company’s objective of diversifying our revenue streams beyond core products.

Responsibilities include:

• Product Execution: Co-manage the lifecycle from concept to "Go-Live". You ensure we don't just build features, but solutions that work in a production environment.
• Customer & Market Intelligence: Engage directly with banks to distill their "pain" into requirements. You’ll perform competitive analysis to ensure we stay two steps ahead.
• Roadmap & Requirements: Define prioritized features and build the business cases behind them. You’ll translate "we need to stop fraud" into specific, actionable API and data requirements.
• Beta/Pilot Management: Oversee the "messy" phase of testing. You’ll run pilot programs, collect raw feedback, and iterate quickly.
• Internal Leadership: Act as the bridge between Business Development, Product Owners, and Customer Success to ensure our internal teams are as excited and informed as our customers.

About you

We are looking for a pragmatic, knowledgeable Product Manager who understands the European banking landscape and isn't intimidated by the ambiguity of a scale-up environment. You have:

• 4+ years in Product Management (EU market), specifically within SaaS or API-based products.
• Domain Expertise: A solid background in Fraud Prevention, AML, or Payments. You should  have an understanding of how banks monitor transactions.
• Data Savvy: You are comfortable using both qualitative research and quantitative data to back up your roadmap decisions.
• Straightforward communication skills: You present ideas clearly and give/receive feedback without fluff.
• Pragmatic & Agile: You are not rattled by the "messiness" of a scale-up and comfortable with ambiguity. Collaboration skills: You thrive in a team setting but take individual ownership of your product’s success.

What we offer

• Competitive salary + 8% personal benefits budget (use it on training, more time off, or your salary)
• 25 holidays 
• Hybrid working setup (1 day per week in Utrecht)
• MacBook Pro, iPhone, and all the tech you need
• Travel costs covered (NS Business Card)
• Pension plan
• A culture of ownership, innovation, and autonomy
• Friday drinks, offsites, and a quarterly company meetup
• A diverse team of 35+ nationalities, driven by impact

Join our Movement and Champion Restaurant Culture! 💚

At TheFork we believe that the best things in life happen around the table.
As the leading restaurant booking platform in Europe, we connect the broadest community of loyal diners with the world’s favorite restaurants. Powered by innovation and a deep passion for the restaurant industry, we create unique dining experiences across 11 countries.

We’re part of the Tripadvisor Group and proud to be building a diverse, people-first culture where “respect”, “ownership”, “growth” and “better together” values thrive.
If you’re passionate about food, technology, and making a real impact, your seat at the table is ready.

👉 Discover life at TheFork

What you will do:

• After selecting in-scope restaurants, you will proactively contact and schedule meetings with the owners or managers of the restaurants. Your daily activities will be composed of cold-calls, walk-in visits and pre organized meetings to present TheFork products and services.
• You will be in charge of proposing and selling TheFork products and services, including: promotions, advanced software tool, booking widgets installed on the restaurant website, training & marketing solutions.
• You will engage with the Restaurants managers to help them understand the opportunities, features and benefits of the TheFork Manager tool and TheFork network.
• You will follow up with the prospects you engaged with until you close the deal and the restaurant is successfully published online on TheFork and affiliate websites.

Who you are:

You Must Meet These Critical Qualifications

• You speak Dutch fluently, and have a good command of English.
• You are self-driven, results-oriented, and passionate about achieving and exceeding targets.
• You are customer- and sales-oriented with persuasive and influencing skills.
• You are a high-performing professional with proven sales experience, comfortable closing deals in a single call.
• You have experience in business development, preferably in B2B or restaurants/hospitality environments, and are skilled in short-term negotiations.

You Can Impress With These Additions 

• You are a foodie with a strong interest in digital, tech products, and the restaurant sector.
• You are dynamic, independent, and thrive in fast-paced environments with excellent organisational skills.
• You are curious, eager to learn, and motivated to grow in your role.
• You are proficient in using a PC and Microsoft Office, with CRM software experience as a plus.
•  

What we offer you:

• 😄 An awesome team 
• ⚖️ Flexible working environment (2 days home office per week +  up to 4 total weeks additional flexibility during the summer period and in December to work fully remotely)
• 💸 Competitive fixed salary and bonus 
• 🌎 International teams and a multicultural environment spanning 11 offices across Europe
• 🤝Highly inclusive working environment 
• 🤸‍♀️ Lifestyle benefits that can be used to reimburse  expenses related to physical and leisure activities, family support, travel etc 
• 🎓 Continuous learning and development programs
• 😌 Free access to the Calm app to help you build resilience wherever you are  in your mental health journey
• 🐣Dedicated parental leave and caregiver leave policies (12 weeks fully paid)
• 👩‍🦽 Life & Disability Insurance at no cost to the employee
• 👴 Attractive pension plans 
•  🚗 Company car included 

All hiring happens through our careers site and official email. We do not text or ask for payment during the hiring process. Please report any suspicious messages immediately.

We believe that we are better together, and we welcome you for who you are. We endeavor to ensure that everyone - regardless of ability, age, socio-economic & cultural background, ethnicity, faith, gender, gender expression, gender identity, ideology, national origin, race, sexual orientation, marital status, or any characteristic protected under applicable law - has the opportunity to reach their full potential. At TheFork, we want you to bring us your unique perspectives and experiences, so we can collectively continue disrupting the restaurant industry and go from good to great.

TheFork is committed to a fair recruitment process. If you have special needs and require reasonable support during your application, interview, or participation in the selection process due to health conditions or disability, please direct your inquiries to AccessibleRecruitment@TheFork.com. Our HR team will review the request and respond accordingly.

#LI-FF1

Join our Movement and Champion Restaurant Culture! 💚

At TheFork we believe that the best things in life happen around the table.
As the leading restaurant booking platform in Europe, we connect the broadest community of loyal diners with the world’s favorite restaurants. Powered by innovation and a deep passion for the restaurant industry, we create unique dining experiences across 11 countries.

We’re part of the Tripadvisor Group and proud to be building a diverse, people-first culture where “respect”, “ownership”, “growth” and “better together” values thrive.
If you’re passionate about food, technology, and making a real impact, your seat at the table is ready.

👉 Discover life at TheFork

What you will do:

• After selecting in-scope restaurants, you will proactively contact and schedule meetings with the owners or managers of the restaurants. Your daily activities will be composed of cold-calls, walk-in visits and pre organized meetings to present TheFork products and services.
• You will be in charge of proposing and selling TheFork products and services, including: promotions, advanced software tool, booking widgets installed on the restaurant website, training & marketing solutions.
• You will engage with the Restaurants managers to help them understand the opportunities, features and benefits of the TheFork Manager tool and TheFork network.
• You will follow up with the prospects you engaged with until you close the deal and the restaurant is successfully published online on TheFork and affiliate websites.

Who you are:

You Must Meet These Critical Qualifications

• You speak Dutch fluently, and have a good command of English.
• You are self-driven, results-oriented, and passionate about achieving and exceeding targets.
• You are customer- and sales-oriented with persuasive and influencing skills.
• You are a high-performing professional with proven sales experience, comfortable closing deals in a single call.
• You have experience in business development, preferably in B2B or restaurants/hospitality environments, and are skilled in short-term negotiations.

You Can Impress With These Additions 

• You are a foodie with a strong interest in digital, tech products, and the restaurant sector.
• You are dynamic, independent, and thrive in fast-paced environments with excellent organisational skills.
• You are curious, eager to learn, and motivated to grow in your role.
• You are proficient in using a PC and Microsoft Office, with CRM software experience as a plus.
•  

What we offer you:

• 😄 An awesome team 
• ⚖️ Flexible working environment (2 days home office per week +  up to 4 total weeks additional flexibility during the summer period and in December to work fully remotely)
• 💸 Competitive fixed salary and bonus 
• 🌎 International teams and a multicultural environment spanning 11 offices across Europe
• 🤝Highly inclusive working environment 
• 🤸‍♀️ Lifestyle benefits that can be used to reimburse  expenses related to physical and leisure activities, family support, travel etc 
• 🎓 Continuous learning and development programs
• 😌 Free access to the Calm app to help you build resilience wherever you are  in your mental health journey
• 🐣Dedicated parental leave and caregiver leave policies (12 weeks fully paid)
• 👩‍🦽 Life & Disability Insurance at no cost to the employee
• 👴 Attractive pension plans 
•  🚗 Company car included 

All hiring happens through our careers site and official email. We do not text or ask for payment during the hiring process. Please report any suspicious messages immediately.

We believe that we are better together, and we welcome you for who you are. We endeavor to ensure that everyone - regardless of ability, age, socio-economic & cultural background, ethnicity, faith, gender, gender expression, gender identity, ideology, national origin, race, sexual orientation, marital status, or any characteristic protected under applicable law - has the opportunity to reach their full potential. At TheFork, we want you to bring us your unique perspectives and experiences, so we can collectively continue disrupting the restaurant industry and go from good to great.

TheFork is committed to a fair recruitment process. If you have special needs and require reasonable support during your application, interview, or participation in the selection process due to health conditions or disability, please direct your inquiries to AccessibleRecruitment@TheFork.com. Our HR team will review the request and respond accordingly.

#LI-FF1

The Customer Success Intern will support the Customer Success team in delivering a great customer experience and helping customers adopt and realize value from KnowBe4’s security awareness training and phishing simulation platform. This 3-month internship is designed for someone who’s eager to learn consultative customer engagement, onboarding best practices, and customer health/adoption management in a fast-paced SaaS environment. You’ll work alongside Customer Success Managers (CSMs), Renewal Specialists, and cross-functional partners (e.g., Support, Account Management) to assist with onboarding activities, customer communications, reporting, and internal process improvement.

Responsibilities:

• Support customer onboarding activities by helping track tasks and milestones (e.g., account configuration checklists, training setup steps, campaign launch preparation).
• Assist in customer communications (email, calls, video) such as meeting follow-ups, onboarding reminders, and resource sharing—always with guidance and review from the team.
• Help customers get started with best practices by compiling and sharing approved KnowBe4 resources (templates, guides, recommended rollout steps).
• Leverage KnowBe4 assessments and reporting to support adoption insights (e.g., identifying participation rates, phishing outcomes, training completion trends).
• Monitor customer usage and health indicators by updating internal trackers/dashboards and escalating risks or blockers to the assigned CSM.
• Coordinate with Technical Support by gathering context, documenting issues clearly, and helping follow up on customer requests.
• Contribute to customer reviews by preparing data summaries for periodic check-ins or business reviews (e.g., usage highlights, outcomes achieved, next-step recommendations).
• Support renewal readiness by helping maintain accurate customer records, renewal dates, and engagement history; assist Renewal Specialists with administrative tasks.
• Maintain CRM hygiene by updating contact details, notes, activities, and customer status in Salesforce (or the company CRM).

Minimum Qualifications:

• Currently pursuing or recently completed a diploma/degree in Business, Communications, Information Systems, Cybersecurity, or a related field
• Comfortable with spreadsheets and documents (Excel/Google Sheets; Word/Google Docs)
• Familiarity with email and collaboration tools (Gmail, Google Workspace)
• IT experience/exposure is a plus
• Strong verbal and written communications
• Organized, detail-oriented, and able to manage multiple tasks with guidance
• Curious, coachable, and comfortable working in a team environment
• Fluent in Spanish

Preferred Qualifications:

• Interest in cybersecurity, SaaS, or customer-facing roles
• Exposure to CRM tools (e.g., Salesforce)
• Experience working on projects involving customer support, onboarding, training, or account management (school, part-time, or internships)

Please submit your resume in English.

To learn more about our team and office culture in the Netherlands, visit the following links. 
Careers Page: https://www.knowbe4.com/careers/locations/utrecht
Glassdoor: https://www.glassdoor.com/Location/KnowBe4-Utrecht-Location-EI_IE969384.0,7_IL.8,15_IC3045310.htm
LinkedIn: https://www.linkedin.com/company/knowbe4/life/netherlands/

The Sales Development Representative will act as pre-sales support and is responsible for qualifying leads at the initial stages in the sales funnel. This position must research potential customers, connect with and educate prospects on our product offerings and qualify the leads before passing them to the sales sales team. The primary focus will be to turn leads into qualified opportunities by partnering with marketing and sales to create and execute on program and inbound lead generation campaigns. The individual in this role will be expected to track all relevant information regarding qualification and lead management activity in (our CRM) Salesforce.com and (in our Sales Automation Tool). 

Responsibilities:

• Identify and qualify prospective customers who are a good fit for KnowBe4’s range of products and services (including Egress)
• Develop opportunities for the sales team from prospecting and marketing generated leads
• Develop and implement outbound prospecting to engage prospective buyers
• Respond, engage and qualify inbound leads and inquiries
• Collaborate with sales and marketing team members on strategic sales approach
• Develop and execute on a strong prospecting plan of attack, including email and call scripts
• Track all relevant qualification and lead management activity using Salesforce.com
• Ensure successful follow through of sales cycle by maintaining accurate activity and lead qualification information in Salesforce.com and Salesloft
• Provide in depth information to the Regional sales teams to enable the most qualified and productive demos

Minimum Requirements:

• Bachelor’s degree  or relevant experience 
• Familiarity with standard concepts, practices and procedures within the IT Security Field a plus
• Experience with Gmail and Google Docs
• Experience with MS Office
• Proven Leadership abilities
• Organizational project management experience
• Excellent verbal and written communications
• Good computer skills
• Friendly phone voice
• “Pleasantly persistent” as it can take multiple tries to reach a prospect
• Ability to leave a message and sound interested
• Must be highly organized and results-oriented
• Fluent in German

Who We Are
Artefact is a leading global consulting company dedicated to accelerating the adoption of data and AI to positively impact people and organizations. We specialize in data transformation and data marketing to drive tangible business results across the entire enterprise value chain.

Artefact offers the most comprehensive set of data-driven solutions per industry, built on deep data science and cutting-edge AI technologies, delivering AI projects at scale in all industry sectors. From strategy to operations, we offer an end-to-end approach and solutions: data strategy, data quality and governance, data platforms, AI Factory, data-driven customer experience and marketing ROI.

Our 2000+ employees operate in 27 countries (Europe, Asia, Americas, Middle East, Africa) and we partner with 1000 clients, including some of the world's top 300 brands such as Samsung, L'Oréal and Sanofi.

What You Will Be Doing:

As a Data Scientist, you will lead and conduct ambitious projects aimed at transforming clients through data. Your day-to-day responsibilities will include:

• Leading Transformational Projects: Spearheading ambitious projects that utilize data to transform our clients’ operations and strategies.
• Developing Data Science Solutions: Creating innovative data science products and solutions for both clients and our internal data science team.
• Building Client Relationships: Collaborating closely with your Consulting counterpart to understand client needs and strengthen relationships.
• Upskilling the Team: Contributing to the development of our data science team by sharing knowledge, mentoring junior Data Scientists, and promoting our work within other data departments.
• Ensuring Quality Deliverables: Caring for team morale and ensuring that all missions are delivered to a high standard, providing feedback and support to less experienced team members.
• Optimising Code: Writing highly optimized code to advance Artefact’s internal toolbox and knowledge base.

What You Will Learn With Us:

• Real-World Impact: Deliver impactful projects by developing end-to-end machine learning pipelines to solve real-world problems across various industries.
• Collaborative Solutions: Work in feature teams alongside other data scientists, ML engineers, data engineers, software engineers, and product owners to build complex solutions.
• Software Engineering Improvement: Enhance your software engineering skills by applying ML Ops best practices while working with machine learning teams.
• Expertise Development: Become an expert in one of our data science practices: Time Series Forecasting, MLOps, NLP, Computer Vision, Optimization, or Customer Intelligence.
• Algorithm Discovery: Discover state-of-the-art algorithms and test them on real-world data during client projects.

What We Are Looking For:

We’re seeking someone who has:

• Educational Background: A completed Master’s degree in a relevant field (e.g., computer science, machine learning, mathematics, or related subjects).
• Hands-On Experience:  1-3 years of experience in data science, analytics, or consulting, preferably within a marketing or digital context.
• Technical Skills: Strong knowledge of data processing, algorithms, and data architecture, along with proficiency in tools like Python, SQL, and R.
• Analytical Mindset: A passion for working with data to derive actionable insights and solve complex problems.
• Communication Skills: Excellent verbal and written communication skills, with the ability to discuss both technical and non-technical topics with clients and team members.
• Curiosity and Passion: A genuine interest in continuous learning and exploring new technologies and tools in data and AI.

Why You Should Join Us:

• Learning and Development: Join a team of passionate Data Scientists and Engineers who will support your growth and provide ample learning opportunities.
• Culture of Celebration: We pride ourselves on creating a collaborative and fun work environment with regular team events and activities.
• Competitive Rewards: Enjoy a comprehensive benefits package, including a competitive salary, phone & travel reimbursements, remote work allowance, and a Onefit membership discount.
• Work-Life Balance: We offer flexibility with a hybrid working environment that lets you balance personal and professional commitments.
• Fuel Your Day: Enjoy a healthy and delicious daily lunch from our extensive organic buffet.
• Weekly Unwind: Take advantage of our weekly massage sessions to de-stress and relax.
• Centrally Located: Our office is conveniently situated near the station for easy commuting.
• Career Growth Opportunities: We’re committed to your professional development, offering continuous learning and internal promotion opportunities.

Join Us Now and Be Part of the Future:

Artefact is experiencing exciting growth, and this is the perfect time to join our dynamic team and contribute to our success story.
Come join us!

About SurePay

Founded in 2016, SurePay is the leading account verification platform, relied upon by 250+ banks and thousands of organizations, to prevent fraud, misdirected payments, and reputational damage. Headquartered in Utrecht, we're scaling our platform and our team across Europe and beyond.

About the role

As SurePay scales internationally, we'er looking for a Field Marketing Manager who thinks in pipeline, not just programs. This is a demand generation role at its core, one that uses field, digital, and partner channels together to move prospects from awareness to revenue.  You'll own the full regional marketing motion: building integrated campaign plans, running high-impact field events, and making sure every touchpoint, from a conference in Chicago to a roundtable in Utrecht, is tied back to measurable business outcomes. You'll work closely with sales, partnerships, and customer success, and you'll build the playbook as you run it. 

This is a high-ownership role for someone who is equally comfortable in a campaign brief and a pipeline review.

Responsibilities include:

• Campaign Ownership: Develop and execute fully integrated marketing plans to drive new logo acquisition, pipeline creation, and revenue. Translate global campaign themes into regional, multi-channel programs tailored to our key verticals and buyer personas.
• In-person & Online Events: Own the end-to-end execution of SurePay’s field program: trade shows, executive roundtables, webinars, and partner co-marketing. 
• Pipeline Attribution & Performance: Take accountability for marketing-sourced and marketing-influenced pipeline targets. Use HubSpot, Dreamdata, and AI-assisted workflows to track attribution, report on ROI, and make data-backed investment recommendations.
• Partner Co-Marketing Program: Build and execute co-marketing initiatives with strategic partners. Know how to extract maximum value and brand presence.
• Sales & Customer Success Alignment: Create a field marketing rhythm that Sales and Customer Success rely on Bridge the gap between marketing activity and commercial outcomes. Establish a "Gold Standard" that makes prospects feel FOMO when they miss a SurePay invite.
• Budget Ownership: Manage the field marketing budget with an ROI-first mindset. Treat spend decisions as if it’s your own business.

About you

We are looking for a T-Shaped field marketer, broad enough to own a go-to-market motion, deep enough to execute it without hand-holding. You are metric-driven and process-oriented; proactive and always thinking one step ahead; a natural collaborator; and a continuous learner. 

To be successful in this role we believe you need:

• 5+ years in Marketing, with at least 3+ years specifically in Field Marketing or Demand Generation within B2B SaaS, preferably across European markets.
• Scale Experience: You’ve worked in a company in a high-growth environment ($10m to $50m ARR). You know what "great" looks like, but you’re still willing to do the work yourself.
• Strong communication and stakeholder management skills. You can get sales invested in your programs, not just informed about them. 
• Experience running co-marketing programs and navigating partner relationships commercially. A track record of owning pipeline targets, not just activities. You can point to programs you ran and show the revenue impact. 
• Resilient & High-Energy: You thrive on the adrenaline of live environments
• Fluency with a modern marketing tech stack: HubSpot, attribution tools. You don’t wait for reports, you build them. 
• Owner Mindset: you build the manual while running the plays. 

What we offer

• Competitive salary + 8% personal benefits budget (use it on training, more time off, or your salary)
• 25 holidays 
• Hybrid working setup 
• MacBook Pro, iPhone, and all the tech you need
• Travel costs covered (NS Business Card)
• Pension plan
• A culture of ownership, innovation, and autonomy
• Friday drinks, offsites, and a quarterly company meetup
• A diverse team of 35+ nationalities, driven by impact

At InterSystems, you’ll have the opportunity to bring your technical curiosity to a new level: working directly with customers, partners, and decision-makers in the public sector. This is an ideal role alongside your studies, with the opportunity to grow into a full-time position after graduation.

What will you do?

• Use your technical background to translate customer questions into innovative solutions.
• Help customers solve challenges around data, integration, and analytics with scalable architectures.
• Support presentations, workshops, and proof-of-concepts.
• Work closely with customers as well as with internal teams such as sales, marketing, and product development.
• Stay close to the technology, without having to program full-time.

Why is this interesting to you?

• Perfect student job: gain real-world experience alongside your studies.
• Impact: contribute to digital transformation projects in the Netherlands.
• Variety: no two days are the same – from demos to workshops.
• Growth: opportunity to transition into a full-time role such as sales engineer after you graduate.

What do you bring?

• You are currently a student in IT, Computer Science, or a related field.
• Available 16–24 hours per week.
• Interest in advising and thinking along with customers.
• Basic knowledge of, or strong interest in, APIs, databases, and integration.
• Interest in how systems work together (architecture basics).
• Strong communication skills in Dutch and English.
• Curiosity and willingness to learn.

Why InterSystems?

• Join a global leader in data technology, active in more than 80 countries.
• Gain hands-on experience alongside experienced professionals.
• Work on projects with real societal impact.
• Flexible work environment that fits alongside your studies.
• Clear pathway to start your career at InterSystems after graduation.

Apply now and kick-start your career in data technology.

WHO WE ARE 

S-RM is a global intelligence and cyber security consultancy.  Since 2005, we’ve helped some of the most demanding clients in the world solve some of their toughest information security challenges.   

We’ve been able to do this because of our outstanding people.  We’re committed to developing sharp, curious, driven individuals who want to think critically, solve complex problems, and achieve success.   

But we also know that work isn’t everything. It’s about the lives and careers it helps us build.  We’re immensely proud of this culture and we invest in our people’s wellbeing, learning, and ideas every day. 

We’re excited you’re thinking about joining us. 

WORKING IN CYBER AT S-RM 

Our Cyber Security division is the fastest-growing part of S-RM.  The cyber sector is always evolving, and our Advisory, Ethical Hacking, and Incident Response practices are in more demand than ever.  

We’re building a team to meet this challenge.  We’re quick to respond, innovate, and improve.  We don’t get too hung up on hierarchy or bureaucracy.  If your ideas are good enough, we’ll empower you to implement them.  If you’re the best person to talk to a customer, you’ll get that opportunity, regardless of the title in your email signature. And when you need a hand, your team will always have your back. 

We also don’t believe there’s a typical cyber security professional.  We’ve built a team of intelligence analysts, technical specialists, software developers, investigators, risk managers, and more.  You’ll always find a range of perspectives and expertise to help you learn and grow.  

If that sounds like your kind of team, we’d like to hear from you. 

THE ROLE 

Our Incident Response Consultants are a critical part of our Cyber Security consulting practice’s success. As a Technical Lead, you will deploy your incident response expertise in a senior, client‑facing delivery role across our incident response services.

You will work across the full lifecycle of security incidents to help our clients respond and recover, spanning both traditional incident response scenarios (such as ransomware, business email compromise and intrusion investigations) and modern incidents affecting cloud platforms, CI/CD pipelines and software delivery environments.

WHAT YOU WILL DO

You will be responsible for leading and delivering technical investigations for clients, including:

• Leading technical incident response engagements from first contact through to closure
• Acting as the primary technical resource on response cases, applying your own expertise and providing guidance to colleagues on the project team.
• Overseeing host‑, network‑ and cloud‑based investigations, including:
• Triage and containment
• System recovery and remediation support
• Technical evidence collection and forensic analysis
• Log, malware and root cause analysis

• Investigating a wide range of incident types, including but not limited to:
• Ransomware and extortion incidents
• Business Email Compromise (BEC)
• Unauthorised access and data breaches
• Incidents involving cloud environments, CI/CD pipelines, automation and software supply chains

• Applying cloud and DevOps‑related expertise where required, for example when incidents involve:
• Compromised cloud identities, APIs or control planes
• Abuse of CI/CD pipelines, source code repositories or secrets
• Infrastructure‑as‑Code and automated deployment workflows
• Developing and sharing domain expertise
  We will support you to deepen your technical knowledge and share it across the wider team through internal initiatives, training and capability development.
• Participating in an on‑call rotation
  Providing 24×7×365 incident response coverage for our clients.

OTHER FEATURES OF THE ROLE

• Variety of casework
  No two days are the same. You will respond to a diverse range of incidents across public and private sector clients, industries and technology stacks.
• Range of opportunities
  In addition to incident response, you will have opportunities to contribute to related consulting work such as post‑incident reviews, incident readiness, threat exposure assessments and broader advisory projects.
• Flexible working practices
  Incident response can be intense, high‑pressure work. We are mindful of work/life balance and offer flexible working arrangements to support wellbeing.

WHAT WE’RE LOOKING FOR

Candidates with the following experience and attributes are likely to succeed as Incident Response Consultants at S‑RM.

That said, if you don’t meet every criterion below but are interested in the role, we encourage you to apply. We value individuals who are particularly strong in certain areas and keen to develop in others.

We nurture a culture of equality, diversity and inclusion and are committed to building a workforce with varied backgrounds, skills and perspectives.

Experience

• 5+ years’ experience in a technical cyber security, cloud security, DevSecOps, platform engineering or related role.
• Direct experience working in a consulting or in‑house incident response team is beneficial, but not essential.

Approach

• A strong investigative mindset, with the ability to work through complex problems using limited or incomplete information.
• Comfortable operating in high‑pressure, time‑critical client situations.

Technical skillset

• Strong technical foundations suitable for investigating a range of incident types, including ransomware and intrusion scenarios.
• Experience or strong interest in cloud and modern infrastructure, such as:
• AWS, Azure or GCP
• CI/CD platforms and automation
• Identity, logging and audit trails in cloud environments
• Comfortable using scripting and automation to support investigations and analysis.

Threat awareness

• Demonstrable knowledge of cyber threat actors and their tactics, techniques and procedures, including those targeting both traditional enterprise environments and modern cloud‑based systems.

Communication

• Able to clearly communicate technical findings and risk to non‑technical client audiences in a professional consulting setting.

Qualifications

Relevant certifications are not required, but the following (or similar) are beneficial:

GCFE, GCFA, EnCE, CFSR, CISSP, GREM, CCNA, MCFE, OSCP, Network+, Security+
Cloud and platform‑focused certifications (AWS, Azure, GCP, Kubernetes, Terraform) are also advantageous.

OUR BENEFITS  

We offer thoughtful, balanced rewards and support to help our people do their best work and live their lives outside it, including:

• Maternity and paternity benefits including:
• Maternity leave: 26 weeks full pay followed by 13 weeks half pay
• Paternity leave: 6 weeks of full pay
• 25 holiday days per year, which increases with service to a maximum of 30 days + public holidays
• 7% matching pension contribution
• Several options around mobility such as an OV-card or a lease car
• 4 x annual salary life insurance
• EAP for your mental wellbeing, including counselling sessions available to you and your family
• Free access to the world-famous mindfulness app Headspace
• Flexible working hours
• Extensive training available, including through LinkedIn Learning with access to more than 13,000 different courses

 
The successful candidate must have permission to work in the Netherlands by the start of their employment. 

THE APPLICATION PROCESS 

We want to get to know you, and for you to get to know us, to see if we’d be a good fit.  We are responsive and respectful of people’s time throughout our hiring process. 

A typical application process includes:  

• Initial screening of your application by our recruiting team. 

• An interview to assess your baseline technical skills. 

• An interview to discuss your previous experience and broader competencies. 
  
  
• An final interview to determine alignment with the role. 

Please apply via:Job Application for Technical Lead, Incident Response at S-RM

About us

Valtech is the leading experience innovation company, combining the uncommon to unlock a better way for people to experience the world. We work at the intersection of diverse disciplines, cultures and perspectives to create solutions that achieve the exceptional – helping global brands such as Mercedes Benz, L’Oreal, EasyJet, Louis Vuitton and Volkswagen make the leap beyond the competition and become leaders in a digital world.

Our clients trust Valtech to remove complexity and deliver innovative, frictionless solutions that close the experience gap between customer expectation and reality. We are a force of more than 6,500 makers, strategic thinkers, marketers, creatives, deep-tech engineers and data + AI specialists spanning 5 continents with 60+ offices in 20+ countries!

About the Role

We are seeking a highly experienced and passionate Senior Solution Architect to join our team and play a crucial role in shaping the future of our technology solutions.

If you are based in the Netherlands and would you like to work a couple of days per week at our new eco-friendly office in Utrecht and also from the comfort of your home or at our client, then you might be the person we’re looking for!

As a Senior Solution Architect, you will be a key contributor to the design, development, and implementation of complex, scalable, and secure digital experience systems. This is a challenging and rewarding opportunity to work with a talented team on cutting-edge projects, directly impacting the success of our clients and the growth of our organization. You will have the opportunity to mentor junior architects and influence the overall architectural direction of the company.

Key Responsibilities

• Lead the design and architecture of complex, enterprise-level digital experience solutions, ensuring alignment with business requirements, technical standards, and best practices.
• Act as a sparring partner to clients and support in setting strategic direction of the client’s architectural roadmap.
• Proactively propose innovative solutions both internally and on the client side to drive value and address business needs.
• Collaborate with cross-functional teams (sales, product, engineering, operations) throughout the entire solution lifecycle, from initial concept to deployment and ongoing maintenance.
• Develop comprehensive architectural documentation, including diagrams, specifications, and presentations, clearly communicating complex technical designs to both technical and non-technical audiences.
• Conduct thorough technical feasibility studies, identify potential risks and challenges, and propose effective mitigation strategies.
• Provide technical guidance, mentorship, and code reviews to junior architects and engineers, fostering a culture of knowledge sharing and continuous improvement.
• Stay current with emerging technologies and industry trends, proactively recommending innovative solutions to enhance our offerings and improve efficiency.
• Participate actively in pre-sales activities, including solution demonstrations, proposal development, and responding to RFPs/RFIs.
• Ensure solutions are scalable, secure, reliable, performant, and maintainable, adhering to established architectural standards and guidelines.
• Contribute to the evolution and drive the improvement of our architectural standards, processes, and best practices by working with and in our craft circles.

Essential Experience

• 8+ years of experience as a Solution Architect, with a proven track record of successfully delivering complex, enterprise-scale solutions.
• Technology stacks around Optimizely (DXP & CMS), Contentstack and/or Contentful.
• Bachelor's degree in computer science, Information Systems, or a related field; Master's degree is a plus. Or similar work experience.
• Deep understanding and hands-on experience with delivering content management and/or digital experience solutions from inception into production.
• Knowledge of / experience with frontend frameworks like React.js/Next.js and Vue.js/Nuxt.js
• Knowledge of / experience with commerce systems and their typical ecosystems.
• Knowledge of / experience with composable architectures and when to use them (or not).
• Knowledge of / experience with cloud providers like Azure, AWS and/or GCP.
• Knowledge of / experience with front end cloud hosting providers like Vercel, Netlify, etc.
• Knowledge of / experience with Agile methodologies, DevOps, CI/CD, project bootstrap and maintenance, release management (having worked with a monorepo and/or feature flags is a plus)
• Understanding the concepts of personalization from a technical, analytical and strategic perspective. Knowledge of platforms offering personalization capabilities like DXP’s and CDP’s is a plus.
• Excellent communication, presentation, and interpersonal skills; ability to clearly and effectively communicate complex technical information to both technical and non-technical stakeholders.
• Strong analytical and problem-solving skills with a proactive approach to identifying and resolving challenges.
• Ability to work independently and collaboratively within a team environment.
• Relevant certifications are a significant plus (e.g., Azure Solutions Architect Expert, Google Cloud Certified Professional Cloud Architect, etc.).
• Fluent proficiency in English and Dutch.
• Experience with the Manufacturing and/or Retail market is a plus.

What can you expect from us

At Valtech you will become part of our exceptional team of more than 6,500 talented innovators, design thinkers, marketers, creatives, and engineers. We interact across countries, disciplines, trades, roles, and teams. We are consultants before anything else and take ownership of our own work, clients, and careers. We provide everyone with a large degree of freedom - in return, we expect an equally high degree of accountability and dedication. We transform by doing and are insanely passionate about improving the end user experience. We are a people company. We share our knowledge and learnings; we dare to speak up and take risks. And we care deeply about one another, our clients, and the world around us.

We have from our very beginning always worked hard on providing everyone within our organisation the opportunity to grow and transform their job opportunities and career paths across the world. From graduates to seasoned professionals who are experts in their field. Valtech will always be recognised not just for the quality of the work we deliver, but for all the amazing people that make it happen. We don’t just talk about how to get things done; we really do transform by doing.

Does this sound like the role for you?

If so apply today and if you match the criteria a member of our Talent Attraction team will be in contact to start the selection process with you.