Jobs Companies Keylane Senior Technical Application Engineer

About this Senior Technical Application Engineer role at Keylane

Keylane · Onsite · Utrecht, Utrecht, Netherlands

Keylane is a leading European supplier of modern SaaS platforms for the insurance and pension industry. We enable our clients to innovate, remain competitive and deliver excellent services to their customers by running their core processes on our cloud platforms. 

As part of our SaaS organization, we operate multiple business-critical Life & Pension platforms, including LeanApps and Lifetime, delivered from our secure, ISO-certified private cloud. These platforms support some of the largest insurers and pension providers in the Netherlands and beyond. 

 

Key about your role 

As a Senior Technical Application Engineer, you are one of the key technical experts responsible for the stability, security, performance, and continuous improvement of our Life & Pension application landscape. 

The role has a strong focus on the LeanApps technology stack (Linux, Oracle, WebLogic, Java) while also supporting selected Lifetime platform components (Windows Server, IIS, Tomcat, SQL Server). 

In this senior role you: 

  • Take ownership of complex incidents, problems, and technical escalations across multiple customer environments. 
  • Guard and improve application availability, resilience, and performance by implementing structural improvements and preventive measures. 
  • Design, plan, and execute patching and upgrade cycles for the underlying technology stack, including: 
  • Oracle WebLogic 
  • Oracle Database 
  • Red Hat Enterprise Linux 
  • Java 
  • Windows Server 
  • Tomcat 
  • SQL Server 
  • Manage the full lifecycle of client and server certificates, ensuring secure deployment and timely renewals. 
  • Support application and integration provisioning, including deployments, whitelisting, network and security configurations, and end-to-end validation. 
  • Drive capacity management and monitoring across application, middleware, database, and infrastructure layers. 
  • Play a leading role in disaster recovery testing, failover exercises, penetration tests, and external audits. 
  • Automate operational activities through scripting, tooling, and configuration management. 
  • Contribute to the standardization of operational processes, runbooks, and technical documentation. 
  • Collaborate closely with Product Development, SaaS Platform teams, Database Administrators, Security teams, and customer stakeholders. 
  • Mentor junior engineers and actively contribute to knowledge sharing within the team. 

You are comfortable making decisions in complex situations, balancing customer expectations, operational risk, security requirements, and business priorities. 

 

Key about your team 

You will be part of Keylane’s Technical Application Management (TAM) organization. 

Our teams: 

  • Deliver best-in-class SaaS services from a secure, ISO-certified private cloud. 
  • Support business-critical applications used by leading insurers and pension providers. 
  • Consist of highly skilled specialists in Linux, Windows, databases, middleware, automation, security, and cloud operations. 
  • Work with standardized processes for implementations, migrations, releases, patching, and operational support. 
  • Continuously improve operational excellence through automation, standardization, and knowledge sharing. 
  • Value ownership, collaboration, innovation, and continuous learning. 

Requirements

You recognize yourself in the following profile:

  • You have at least a completed HBO Beta or academic degree in Information Technology or a related field.
  • You have 5+ years of experience in technical application management, infrastructure engineering, middleware engineering or a similar role supporting business-critical applications.
  • You have experience working in regulated or highly available enterprise environments.
  • You have strong hands-on experience with Oracle WebLogic, Oracle Database administration and troubleshooting, and Red Hat Enterprise Linux (RHEL 8/9).
  • You are familiar with Java-based application environments and understand how application, middleware and infrastructure components work together.
  • You have practical experience with security hardening, patching and vulnerability management.
  • You have a solid understanding of certificates (PKI), networking, firewalls, proxies and load balancers.
  • You have experience with Windows Server, Tomcat, IIS and SQL Server.
  • You are comfortable with scripting and automation using Bash, PowerShell or Python, and have experience with monitoring, deployment and configuration management tools such as Ansible or Puppet.
  • Experience with SaaS operations, cloud-hosted enterprise applications and ITIL-based operational processes is a plus.
  • Experience in the insurance, pension or financial services domain is a strong plus.
  • You are analytical, structured and pragmatic, able to quickly assess complex situations and determine the right priorities.
  • You are a communicative team player with a proactive, ownership-driven mindset and can translate technical issues into business impact.
  • You are willing to participate in the standby/on-call rota and occasionally work outside regular office hours.

 

A Certificate of Conduct (VOG) and reference check are part of the application process. All employees follow information security training and have basic information security responsibilities. 

Benefits

  • A monthly gross salary between € 4.250 and € 5.000 based on 40 hours per week.
  • 8% holiday allowance of your total gross salary.
  • A profit share.
  • A pension scheme, with the option to save extra.
  • Travel reimbursement: Receive a mileage allowance of €0.23 per km or an NS Business Card, which can also be used for personal travel
  • 24 holiday days (with the option to buy extra) and 7 inclusion days, which can be exchanged with fixed Dutch national holidays, allowing you to take them when you like.
  • Flexibility in working environment. As part of a hybrid working team, you will work partly from home and partly from the office. If you work in the office, a free lunch is waiting for you every day. If you work from home, you will receive a working from home allowance (€ 4 net per day) and internet allowance (€ 35 net per month).
  • The possibility of working remotely from abroad for up to 2 months per year.
  • The possibility to lease a bike through our bike leasing program.
  • A one-year contract that, subject to satisfactory performance, will be converted into a permanent contract.
  • The opportunity to develop yourself at our Academy through courses and training, both professionally and personally. · A comprehensive vitality offers to help you stay healthy. Read more here
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About Keylane

Are you ready for a Keylane career? At Keylane, we are transforming the insurance and pensions industry with innovative SaaS solutions. But that's not all – at Keylane, we believe that work should be more than just a job. It's about leveraging your unique self, developing your potential through our acclaimed Keylane Academy, and having fun both in and out of the office. Let us show you how we do things differently!

With offices in the Netherlands, Germany, Norway and Denmark, Keylane plays a very important role in the European insurance and pension industry, providing highly configurable and customer-centric SaaS platforms. By optimizing business processes, we empower our customers to be future-ready and agile, driving innovation across the sector.

What sets us apart?
That is our people. At Keylane, we foster a culture where everyone can be themselves, develop themselves and connect with each other. We are a diverse community of individuals, united by our commitment to delivering exceptional results for our customers.

At Keylane, we stand for equality and inclusivity. We believe that everyone should be treated as equals, and our 'flat hierarchy' approach to management reflects this core value. We embrace diversity as a driving force, knowing that our differences make us stronger. Together, we build a workplace founded on trust, openness, and knowledge sharing – a place where every voice is heard and valued.

By the way, did you already know that we have exchanged the fixed national holidays for inclusion days? This means it is no longer mandatory to take days off on national holidays. These days can instead be taken whenever a Keylaner wishes to take them.

Keylane Academy: our personal development and fun factory
But it doesn't stop there. We prioritize your growth and personal development, providing you with ample opportunities to excel, not only in your career but also as an individual. Welcome to the Keylane Academy, where learning is infused with a fun factor. Discover a range of services designed to unleash your potential:

  • Learning Journeys: We map out your career path and development opportunities, ensuring you always know the exciting steps that lie ahead.
  • Expert Talks: Immerse yourself in captivating learning sessions, where industry experts share their knowledge and insights on cutting-edge topics.
  • Playgrounds: welcome the fun factory! Engage with your colleagues, forge connections, and create unforgettable memories through our amusing events like sport events, game board nights or the weekly after work drinks

At Keylane, your journey with us is about more than just a job – it's about growth, fulfilment, and a sense of belonging. Join us in shaping the future of the insurance and pension industry while enjoying an enriching and vibrant workplace.

Ready to embark on this special adventure? Visit our careers page to explore our open positions and be a part of something special.

Unlock your tomorrow at Keylane | Keylane Careers

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