WebRTC Jobs in United States.
All active WebRTC roles based in United States.
Pick a job to read the details
Tap any role on the left — its description and apply link will open here.
Principal Software Engineer, Media Services
Share this job
WHAT MAKES US EPIC?
At the core of Epic’s success are talented, passionate people. Epic prides itself on creating a collaborative, welcoming, and creative environment. Whether it’s building award-winning games or crafting engine technology that enables others to make visually stunning interactive experiences, we’re always innovating.
Being Epic means being a part of a team that continually strives to do right by our community and users. We’re constantly innovating to raise the bar of engine and game development.
ENGINEERING - UNREAL ENGINE
What We Do
Unreal-powered projects have been on the bleeding edge of real-time entertainment for over 20 years. Our team of engineering experts are always innovating to improve the tools and technology that empower content developers worldwide.
What You'll Do
As a Principal Software Programmer of the Media Services team, you'll provide technical leadership for the platform powering real-time voice communication across Fortnite and the Epic Games ecosystem at massive scale. You'll help set the technical direction for Epic's WebRTC-based products and implement features from design through final delivery.
In this role, you will
- Work on the WebRTC integration across different Epic Games teams, design and hands-on implementation of new features
- Architect, develop, and continuously improve our WebRTC client and server stack across platforms
- Investigate and evaluate new technologies to drive innovation in real-time communication services
- Drive timelines, resolve technical blockers, and deliver with a high degree of autonomy
What we're looking for
- Highly proficient in C++, with a strong command of performance-critical systems
- Deep understanding of WebRTC signalling concepts, protocols, and architecture
- Proven experience in debugging and optimizing WebRTC stacks at scale
- Experience designing and maintaining C APIs for broad platform distribution
- Familiarity with build systems like GN and Ninja
- Demonstrated ability to independently own and deliver complex, long-horizon engineering projects
- Strong communication with a track record of cross-team alignment and technical decision-making
- Leadership experience is a plus
EPIC JOB + EPIC BENEFITS = EPIC LIFE
Our intent is to cover all things that are medically necessary and improve the quality of life. We pay 100% of the premiums for both you and your dependents. Our coverage includes Medical, Dental, a Vision HRA, Long Term Disability, Life Insurance & a 401k with competitive match. We also offer a robust mental well-being program through Modern Health, which provides free therapy and coaching for employees & dependents. Throughout the year we celebrate our employees with events and company-wide paid breaks. We offer unlimited PTO and sick time and recognize individuals for 7 years of employment with a paid sabbatical.
ABOUT US
Epic Games spans across 25 countries with 46 studios and 4,500+ employees globally. For over 25 years, we've been making award-winning games and engine technology that empowers others to make visually stunning games and 3D content that bring environments to life like never before. Epic's award-winning Unreal Engine technology not only provides game developers the ability to build high-fidelity, interactive experiences for PC, console, mobile, and VR, it is also a tool being embraced by content creators across a variety of industries such as media and entertainment, automotive, and architectural design. As we continue to build our Engine technology and develop remarkable games, we strive to build teams of world-class talent.
Like what you hear? Come be a part of something Epic!
Epic Games deeply values diverse teams and an inclusive work culture, and we are proud to be an Equal Opportunity employer. Learn more about our Equal Employment Opportunity (EEO) Policy here.
Note to Recruitment Agencies: Epic does not accept any unsolicited resumes or approaches from any unauthorized third party (including recruitment or placement agencies) (i.e., a third party with whom we do not have a negotiated and validly executed agreement). We will not pay any fees to any unauthorized third party. Further details on these matters can be found here.
Ready to apply?
Apply to Epic Games
Who We Are
Verkada is transforming how organizations protect their people and places with an integrated, AI-powered platform. A leader in cloud physical security, Verkada helps organizations strengthen safety and efficiency through one connected software platform that includes solutions for video security, access control, air quality sensors, alarms, intercoms, and visitor management.
Over 30,000 organizations worldwide, including more than 100+ companies in the Fortune 500, trust Verkada as their physical security layer for easier management, intelligent control, and scalable deployments. Founded in 2016, Verkada has expanded rapidly with 15 offices and 2,200+ full-time employees.
About the Role
Verkada is the leading cloud-managed physical security platform, uniting hardware, software, and AI to deliver enterprise-scale security and insights. At the core of our mission is video—powering everything from real-time monitoring to historical playback for tens of thousands of organizations worldwide.
The Streaming team owns the full-stack infrastructure powering the video experience for over 1.4M Verkada cameras. We take on complex streaming challenges to deliver live and recorded video with unmatched speed, reliability, and security. By continually advancing our technology, we ensure that every frame—whether live or months old—is always available instantly, seamlessly, and securely.
As a Software Engineer on the Video Streaming team, your work will directly shape how millions of people rely on video every day to stay safe. You’ll own and optimize streaming experience on the Android app, while delivering industry-leading reliability and security.
As an Android Engineer (Video Streaming), you will play a critical role in building, optimizing, and scaling high-quality video playback experiences on Android devices. This includes achieving sub-second latency for live video, improving playback load times, optimizing memory and CPU/GPU utilization.
What You'll Do
- Enhance the streaming experience on our Android app by delivering low-latency live video and ultra-fast load times. You’ll do this across a wide range of devices and network conditions.
- Collaborate with backend and streaming infrastructure teams to integrate APIs and deliver end-to-end video solutions.
- Implement and optimize video streaming protocols (HLS, DASH, RTSP, WebRTC, etc.) for low-latency, high-quality playback using adaptive bitrate streaming algorithms.
- Work with hardware-accelerated decoders (MediaCodec, ExoPlayer) to deliver smooth and efficient performance across various media formats (images, audio and video).
- Stay current with the latest in Android media APIs, streaming protocols, and device capabilities.
- Collaborate cross-functionally with product and design to ensure a playback experience that’s consistent with other platforms and other video applications.
What You Bring
- BS/MS in Computer Science or a related field.
- 4+ years of professional experience in Android development (Kotlin/Java).
- Deep understanding of ExoPlayer, MediaCodec and Android Media APIs.
- Familiarity with video streaming protocols (HLS, DASH, RTSP, WebRTC) and audio, video and image codecs like H.264, HEVC, HEIF and AAC.
- Strong grasp of performance optimization on mobile devices (memory, CPU, GPU, battery) and networking protocols like TCP, UDP and QUIC.
- Bonus: hands-on experience with optimizing latency, startup time (TTFF) and video quality
- Must be willing and able to work onsite five days per week
Why Join Us
- Opportunity to own end-to-end Android video streaming experiences and tackle cutting-edge problems like low latency streaming.
- Collaborate with top-tier engineers and see your work make an immediate impact on products trusted by thousands of organizations worldwide.
- Join a company with proven product–market fit—enjoy the speed, ownership, and impact of a startup, with the stability of a healthy, scaling business.
- Grow a career at a place that values innovation, technical excellence, and end-to-end ownership.
US Employee Benefits
Verkada is committed to fostering a workplace environment that prioritizes the holistic health and wellbeing of our employees and their families by offering comprehensive wellness perks, benefits, and resources. Our benefits and perks programs include, but are not limited to:
- Healthcare programs that can be tailored to meet the personal health and financial well-being needs - Premiums are 100% covered for the employee under at least one plan and 80% for family premiums under all plans
- Nationwide medical, vision and dental coverage
- Health Saving Account (HSA) with annual employer contributions and Flexible Spending Account (FSA) with tax saving options
- Expanded mental health support
- Paid parental leave policy & fertility benefits
- Time off to relax and recharge through our paid holidays, firmwide extended holidays, flexible PTO and personal sick time
- Professional development stipend
- Fertility Stipend
- Wellness/fitness benefits
- Healthy lunches provided daily
- Commuter benefits
Additional Information
- We do sponsor and take over sponsorship of employment visas for this role. If we make you an offer, we will make every reasonable effort to get you a visa.
Annual Pay Range
At Verkada, we want to attract and retain the best employees, and compensate them in a way that appropriately and fairly values their individual contribution to the company. With that in mind, we carefully consider a number of factors to determine the appropriate starting pay for an employee, including their primary work location and an assessment of a candidate's skills and experience, as well as market demands and internal parity. A Verkada employee may be eligible for additional forms of compensation, depending on their role, including sales incentives, discretionary bonuses, and/or equity in the company in the form of restricted stock units (RSUs)
Below is the annual on-target earnings (OTE) range for full-time employees for this position, comprised of base compensation and commissions (if applicable).
Verkada Is An Equal Opportunity Employer
As an equal opportunity employer, Verkada is committed to providing employment opportunities to all individuals. All applicants for positions at Verkada will be treated without regard to race, color, ethnicity, religion, sex, gender, gender identity and expression, sexual orientation, national origin, disability, age, marital status, veteran status, pregnancy, or any other basis prohibited by applicable law.
Your application will be handled in accordance with our Candidate Privacy Policy.
Ready to apply?
Apply to Verkada
Lead Embedded Linux Engineer - Intercom
Share this job
Who We Are
Verkada is transforming how organizations protect their people and places with an integrated, AI-powered platform. A leader in cloud physical security, Verkada helps organizations strengthen safety and efficiency through one connected software platform that includes solutions for video security, access control, air quality sensors, alarms, intercoms, and visitor management.
Over 30,000 organizations worldwide, including more than 100+ companies in the Fortune 500, trust Verkada as their physical security layer for easier management, intelligent control, and scalable deployments. Founded in 2016, Verkada has expanded rapidly with 15 offices and 2,200+ full-time employees.
About the Role
We are a small, dynamic team focused on building intelligent cloud-managed Intercom systems. Intercom is our second newest major product line and is off to the best start of any product in Verkada’s history. Our Intercom allows customers to receive calls from anywhere - at their desk or on their phone - with rich video and 2-way audio. And we have a lot more to build.
We consider our team a startup within a startup, with a large amount of ownership and autonomy. You’ll be working alongside a dynamic team of firmware, backend, and frontend engineers to develop this product line.
What You'll Do
- Excited by new products, startups, and delivering real customer value
- You develop a vision for the future, and set the technical architecture for an entire product line
- You think about delivering best-in-class products and experiences - not features
- You can take a less-than-fully-fleshed-out product idea and drive it to completion
- Self-motivated problem solver: At Verkada, you will tackle large, complex problems with no clear answers.
- Teach and learn: You will learn new technologies while being entrusted with the technical ownership of major systems, and we hope to learn something from you in turn.
- Growth mindset: As a fast-growing startup, every day brings new challenges and opportunities for growth, and we want you to grow with us!
What You Bring
- BS or a graduate degree in Computer Science, Maths, Engineering, or science
- 10+ years of experience working on Linux development as a Software Engineer.
- Proficient in C/C++
- Familiar with Linux servers, Linux device drivers, Linux kernel patches, secure operating systems and security focused programming.
- Preferred experience working with embedded Linux, cameras, and audio systems
- Bash scripting experience
- Experience with Yocto
- Familiarity with Secure Boot
- Familiarity with Go and Python.
- Familiarity with WebRTC
- Experience working with Distributed Systems
- Understanding of HTTP and practical debugging techniques
- Must be willing and able to work onsite five days per week
- Must be willing to travel internationally 2x a year
US Employee Benefits
Verkada is committed to fostering a workplace environment that prioritizes the holistic health and wellbeing of our employees and their families by offering comprehensive wellness perks, benefits, and resources. Our benefits and perks programs include, but are not limited to:
- Healthcare programs that can be tailored to meet the personal health and financial well-being needs - Premiums are 100% covered for the employee under at least one plan and 80% for family premiums under all plans
- Nationwide medical, vision and dental coverage
- Health Saving Account (HSA) with annual employer contributions and Flexible Spending Account (FSA) with tax saving options
- Expanded mental health support
- Paid parental leave policy & fertility benefits
- Time off to relax and recharge through our paid holidays, firmwide extended holidays, flexible PTO and personal sick time
- Professional development stipend
- Fertility Stipend
- Wellness/fitness benefits
- Healthy lunches provided daily
- Commuter benefits
Additional Information
- We do sponsor and take over sponsorship of employment visas for this role. If we make you an offer, we will make every reasonable effort to get you a visa.
Annual Pay Range
At Verkada, we want to attract and retain the best employees, and compensate them in a way that appropriately and fairly values their individual contribution to the company. With that in mind, we carefully consider a number of factors to determine the appropriate starting pay for an employee, including their primary work location and an assessment of a candidate's skills and experience, as well as market demands and internal parity. A Verkada employee may be eligible for additional forms of compensation, depending on their role, including sales incentives, discretionary bonuses, and/or equity in the company in the form of restricted stock units (RSUs)
Below is the annual on-target earnings (OTE) range for full-time employees for this position, comprised of base compensation and commissions (if applicable).
Verkada Is An Equal Opportunity Employer
As an equal opportunity employer, Verkada is committed to providing employment opportunities to all individuals. All applicants for positions at Verkada will be treated without regard to race, color, ethnicity, religion, sex, gender, gender identity and expression, sexual orientation, national origin, disability, age, marital status, veteran status, pregnancy, or any other basis prohibited by applicable law.
Your application will be handled in accordance with our Candidate Privacy Policy.
Ready to apply?
Apply to Verkada
Who We Are
Verkada is transforming how organizations protect their people and places with an integrated, AI-powered platform. A leader in cloud physical security, Verkada helps organizations strengthen safety and efficiency through one connected software platform that includes solutions for video security, access control, air quality sensors, alarms, intercoms, and visitor management.
Over 30,000 organizations worldwide, including more than 100+ companies in the Fortune 500, trust Verkada as their physical security layer for easier management, intelligent control, and scalable deployments. Founded in 2016, Verkada has expanded rapidly with 15 offices and 2,200+ full-time employees.
About the Role
Verkada is the leading cloud-managed physical security platform, uniting hardware, software, and AI to deliver enterprise-scale security and insights. At the core of our mission is video—powering everything from real-time monitoring to historical playback for tens of thousands of organizations worldwide.
The Streaming team owns the full-stack infrastructure powering the video experience for over 1.4M Verkada cameras. We take on complex streaming challenges to deliver live and recorded video with unmatched speed, reliability, and security. By continually advancing our technology, we ensure that every frame—whether live or months old—is always available instantly, seamlessly, and securely.
As a Software Engineer on the Video Streaming team, your work will directly shape how millions of people rely on video every day to stay safe. You’ll own and optimize streaming experience on the Android app, while delivering industry-leading reliability and security.
As an Android Engineer (Video Streaming), you will play a critical role in building, optimizing, and scaling high-quality video playback experiences on Android devices. This includes achieving sub-second latency for live video, improving playback load times, optimizing memory and CPU/GPU utilization.
What You'll Do
- Enhance the streaming experience on our Android app by delivering low-latency live video and ultra-fast load times. You’ll do this across a wide range of devices and network conditions.
- Collaborate with backend and streaming infrastructure teams to integrate APIs and deliver end-to-end video solutions.
- Implement and optimize video streaming protocols (HLS, DASH, RTSP, WebRTC, etc.) for low-latency, high-quality playback using adaptive bitrate streaming algorithms.
- Work with hardware-accelerated decoders (MediaCodec, ExoPlayer) to deliver smooth and efficient performance across various media formats (images, audio and video).
- Stay current with the latest in Android media APIs, streaming protocols, and device capabilities.
- Collaborate cross-functionally with product and design to ensure a playback experience that’s consistent with other platforms and other video applications.
What You Bring
- BS/MS in Computer Science or a related field.
- 4+ years of professional experience in Android development (Kotlin/Java).
- Deep understanding of ExoPlayer, MediaCodec and Android Media APIs.
- Familiarity with video streaming protocols (HLS, DASH, RTSP, WebRTC) and audio, video and image codecs like H.264, HEVC, HEIF and AAC.
- Strong grasp of performance optimization on mobile devices (memory, CPU, GPU, battery) and networking protocols like TCP, UDP and QUIC.
- Bonus: hands-on experience with optimizing latency, startup time (TTFF) and video quality
- Must be willing and able to work onsite five days per week
Why Join Us
- Opportunity to own end-to-end Android video streaming experiences and tackle cutting-edge problems like low latency streaming.
- Collaborate with top-tier engineers and see your work make an immediate impact on products trusted by thousands of organizations worldwide.
- Join a company with proven product–market fit—enjoy the speed, ownership, and impact of a startup, with the stability of a healthy, scaling business.
- Grow a career at a place that values innovation, technical excellence, and end-to-end ownership.
US Employee Benefits
Verkada is committed to fostering a workplace environment that prioritizes the holistic health and wellbeing of our employees and their families by offering comprehensive wellness perks, benefits, and resources. Our benefits and perks programs include, but are not limited to:
- Healthcare programs that can be tailored to meet the personal health and financial well-being needs - Premiums are 100% covered for the employee under at least one plan and 80% for family premiums under all plans
- Nationwide medical, vision and dental coverage
- Health Saving Account (HSA) with annual employer contributions and Flexible Spending Account (FSA) with tax saving options
- Expanded mental health support
- Paid parental leave policy & fertility benefits
- Time off to relax and recharge through our paid holidays, firmwide extended holidays, flexible PTO and personal sick time
- Professional development stipend
- Fertility Stipend
- Wellness/fitness benefits
- Healthy lunches provided daily
- Commuter benefits
Additional Information
- We do sponsor and take over sponsorship of employment visas for this role. If we make you an offer, we will make every reasonable effort to get you a visa.
Annual Pay Range
At Verkada, we want to attract and retain the best employees, and compensate them in a way that appropriately and fairly values their individual contribution to the company. With that in mind, we carefully consider a number of factors to determine the appropriate starting pay for an employee, including their primary work location and an assessment of a candidate's skills and experience, as well as market demands and internal parity. A Verkada employee may be eligible for additional forms of compensation, depending on their role, including sales incentives, discretionary bonuses, and/or equity in the company in the form of restricted stock units (RSUs)
Below is the annual on-target earnings (OTE) range for full-time employees for this position, comprised of base compensation and commissions (if applicable).
Verkada Is An Equal Opportunity Employer
As an equal opportunity employer, Verkada is committed to providing employment opportunities to all individuals. All applicants for positions at Verkada will be treated without regard to race, color, ethnicity, religion, sex, gender, gender identity and expression, sexual orientation, national origin, disability, age, marital status, veteran status, pregnancy, or any other basis prohibited by applicable law.
Your application will be handled in accordance with our Candidate Privacy Policy.
Ready to apply?
Apply to Verkada
Who We Are
Verkada is transforming how organizations protect their people and places with an integrated, AI-powered platform. A leader in cloud physical security, Verkada helps organizations strengthen safety and efficiency through one connected software platform that includes solutions for video security, access control, air quality sensors, alarms, intercoms, and visitor management.
Over 30,000 organizations worldwide, including more than 100+ companies in the Fortune 500, trust Verkada as their physical security layer for easier management, intelligent control, and scalable deployments. Founded in 2016, Verkada has expanded rapidly with 15 offices and 2,200+ full-time employees.
About the Role
As a Senior Test Engineer, you will be responsible for validating the functional reliability and performance of our connected camera fleet across the entire hardware-to-cloud ecosystem.
As a part of the Camera Quality & Test Engineering Team, you will execute a hybrid validation strategy that combines rigorous system-level exploratory testing with the development of automated test scripts. You will spend your time interacting directly with physical camera hardware in the lab, reproducing complex field edge-cases, capturing system logs, and writing code to automate regression suites within our Hardware-in-the-Loop (HIL) infrastructure.
What You'll Do
System-Level & Exploratory Testing
- Execute structured system validation test plans for release candidates to ensure core firmware functionality, network resilience, and seamless cloud connectivity.
- Perform augmented and exploratory testing on new camera features, focusing on hardware-software integration (e.g., offline storage retention, streaming latency, image quality adjustments under varying lighting).
- Run repeated stress and longevity tests to identify memory leaks, thermal bottlenecks, and overall system degradation over time.
Automated Test Development
- Write, maintain, and execute automated test scripts (primarily in Python) to run against physical hardware in our test lab.
- Automate critical regression test cases to increase coverage and reduce manual testing cycles for weekly/monthly firmware OTA releases.
- Help maintain the physical test infrastructure, ensuring network switches, relay boards, and devices under test (DUTs) are properly configured.
Issue Reproduction & Hardware Debugging
- Triage escalated field bugs from customer support. Physically recreate environmental or network edge cases (e.g., PoE power drops, high packet loss) in the lab to reproduce the issue.
- Extract and analyze low-level device logs (via SSH, serial console, or cloud telemetry) to provide firmware developers with clear, actionable root-cause data.
- Track and verify bug fixes through the issue management system, ensuring regressions are caught before deployment.
Performance & Telemetry Monitoring
- Monitor device telemetry during release candidate testing to track CPU usage, memory consumption, and boot times.
- Compare system performance metrics against baseline data to catch degradations before they reach our enterprise customers.
What You Bring
- Experience: 2–4+ years of System Test, Validation, or Automation experience focused specifically on embedded systems, IoT devices, or consumer hardware products.
- Coding Proficiency: Solid scripting skills in Python. You should be able to write scripts to interact with internal APIs, parse serial log files, and control lab equipment.
- Embedded/Linux Skills: Comfortable navigating Embedded Linux environments via CLI. Familiar with basic shell scripting and standard Linux debugging tools.
- Networking Knowledge: Practical understanding of network protocols (TCP/IP, DHCP, DNS, PoE) and how to test device behavior under poor network conditions.
- Hardware Troubleshooting: Hands-on experience working with physical devices. Comfortable using serial debug cables, multimeters, and configuring managed network switches.
- Communication: Ability to write highly detailed, step-by-step reproduction reports and communicate technical issues effectively to firmware developers.
- Must be willing and able to work onsite five days per week.
Nice-to-Haves:
- Experience testing video streaming products or familiarity with video protocols (RTSP, WebRTC, H.264/H.265).
- Familiarity with CI/CD pipelines (e.g., Jenkins, GitHub Actions) and how automated HIL tests integrate into the build process.
- Basic understanding of camera hardware concepts (image sensors, ISP pipelines, auto-focus, auto-exposure).
US Employee Benefits
Verkada is committed to fostering a workplace environment that prioritizes the holistic health and wellbeing of our employees and their families by offering comprehensive wellness perks, benefits, and resources. Our benefits and perks programs include, but are not limited to:
- Healthcare programs that can be tailored to meet the personal health and financial well-being needs - Premiums are 100% covered for the employee under at least one plan and 80% for family premiums under all plans
- Nationwide medical, vision and dental coverage
- Health Saving Account (HSA) with annual employer contributions and Flexible Spending Account (FSA) with tax saving options
- Expanded mental health support
- Paid parental leave policy & fertility benefits
- Time off to relax and recharge through our paid holidays, firmwide extended holidays, flexible PTO and personal sick time
- Professional development stipend
- Wellness/fitness benefits
- Healthy lunches provided daily
- Commuter benefits
Additional Information
- We do sponsor and take over sponsorship of employment visas for this role. If we make you an offer, we will make every reasonable effort to get you a visa.
Annual Pay Range
At Verkada, we want to attract and retain the best employees, and compensate them in a way that appropriately and fairly values their individual contribution to the company. With that in mind, we carefully consider a number of factors to determine the appropriate starting pay for an employee, including their primary work location and an assessment of a candidate's skills and experience, as well as market demands and internal parity. A Verkada employee may be eligible for additional forms of compensation, depending on their role, including sales incentives, discretionary bonuses, and/or equity in the company in the form of restricted stock units (RSUs)
Below is the annual on-target earnings (OTE) range for full-time employees for this position, comprised of base compensation and commissions (if applicable).
Verkada Is An Equal Opportunity Employer
As an equal opportunity employer, Verkada is committed to providing employment opportunities to all individuals. All applicants for positions at Verkada will be treated without regard to race, color, ethnicity, religion, sex, gender, gender identity and expression, sexual orientation, national origin, disability, age, marital status, veteran status, pregnancy, or any other basis prohibited by applicable law.
Your application will be handled in accordance with our Candidate Privacy Policy.
Ready to apply?
Apply to Verkada
Professional Services Engineer, 911 Systems (Remote)
Share this job
Join Axon and be a Force for Good.
At Axon, we’re on a mission to Protect Life. We’re explorers, pursuing society’s most critical safety and justice issues with our ecosystem of devices and cloud software. Like our products, we work better together. We connect with candor and care, seeking out diverse perspectives from our customers, communities and each other.
Life at Axon is fast-paced, challenging and meaningful. Here, you’ll take ownership and drive real change. Constantly grow as you work hard for a mission that matters at a company where you matter.
About Axon 911
Axon 911 brings together Prepared and Carbyne under Axon. Together, we are creating the only platform that combines modern 911 infrastructure with an AI intelligence layer—helping public safety agencies move faster, make better decisions, and deliver better outcomes in the moments that matter most.
911 is the backbone of public safety, yet the professionals behind it have long been held back by outdated technology. Axon 911 is here to change that. Joining this team means more than taking a job—it means helping shape the future of emergency response and building a safer, more connected world.
Your Impact
In this position, you’ll play a critical part in advancing the Axon 911 mission to Save Lives.
Here's your chance to join our Global Operations team in order to implement, integrate, and deploy our real-time emergency service platforms to our clients, including 911 Public Safety Answering Points (PSAPs) organizations.
In addition to your core role, you will also be suited to providing input into a wide range of technical activities within the company, ranging from technical pre-sales, core architectural and design working sessions, and technical support activities. You will lead onsite and remote installations of Carbyne’s SaaS products, and you will also play an important role in the customer’s site and system architecture by following Carbyne’s best practices and your strong technical experience.
You will work in a high-activity/fast-paced environment, with the ability to handle ambiguity and multiple tasks or projects at once. Your teammates are passionate Customer Success and Technical Support teams, but also broader teams such as Product, Marketing, Development and Engineering teams.
What You’ll Do
Deployment Expertise:
- Plan, design, and execute end-to-end deployment projects for our cloud call-handling solutions.
- Work closely with customers to understand their needs and ensure successful implementations.
911 Systems Technical Depth:
- Provide advanced technical training and knowledge transfer to customers throughout the deployment process.
- Collaborate with engineering teams on complex technical solutions and troubleshooting.
Customer Relations:
- Be a trusted advisor to our customers.
- Provide ongoing support during deployment, including working after hours on installations and post-implementation assistance.
- Champion a customer-centric approach within the team.
Process Improvement:
- Continuously improve our deployment processes and documentation to ensure efficiency and scalability.
Collaboration:
- Work effectively across internal teams (Sales, Engineering, Customer Success, and Support) to ensure seamless project delivery.
- Maintain strong communication with leadership and stakeholders.
What You Bring
- Bachelor's degree in a technical field (or equivalent experience)
- At least 8+ years of experience in a technical role related to VoIP (e.g., PBX, Call Center)
- Proven knowledge of AWS cloud infrastructure
- Proven experience in planning, executing, and delivering complex projects
- Strong communication, interpersonal, and conflict-resolution skills
- Ability to manage multiple priorities and work effectively under pressure
- Excellent analytical and problem-solving skills
- Experience with network infrastructure, including routers, firewalls, and the OSI model
- Ability to travel up to 50% of the time
Nice-to-Haves:
- Experience with the public safety industry (ENP Certification/NG911)
- Knowledge of Cisco UCS and/or FreeSWITCH
- Knowledge of streaming technologies (SIP, RTSP, RTMP, SIP-to-PSTN gateways, SIP Trunk, Wowza, WebRTC)
Work Location
This role is fully remote within the United States with up to 50% travel for customer meetings, training sessions, and industry events.
Benefits that Benefit You
- Competitive salary and 401k with employer match
- Discretionary paid time off
- Paid parental leave for all
- Medical, Dental, Vision plans
- Fitness Programs
- Emotional & Mental Wellness support
- Learning & Development programs
- And yes, we have snacks in our offices
Benefits listed herein may vary depending on the nature of your employment and the location where you work.
Pay Transparency:
Axon offers a comprehensive total compensation package, which includes base salary, a generous annual bonus, and company equity.
The starting base annual pay for this role is between $88,200.00 - $135,240.00 excluding commission, bonuses, and more annually, depending on your geographic market. The actual base salary will vary based on several factors, including level, function, training, transferable skills, work experience, business needs, and location—often a combination of these elements.
Our benefits are designed to support you physically, financially, and emotionally—through life’s major milestones and in your everyday moments. To learn more about our benefits, please visit www.axon.com/careers/benefits.
Axon is a total compensation company, meaning compensation is made up of base pay, bonus, and stock awards. The actual base pay is dependent upon many factors, such as: level, function, training, transferable skills, work experience, business needs, geographic market, and often a combination of all these factors. Our benefits offer an array of options to help support you physically, financially and emotionally through the big milestones and in your everyday life. To see more details on our benefits offerings please visit https://www.axon.com/careers.
Don’t meet every single requirement? That's ok. At Axon, we Aim Far. We think big with a long-term view because we want to reinvent the world to be a safer, better place. We are also committed to building diverse teams that reflect the communities we serve.
Studies have shown that women and people of color are less likely to apply to jobs unless they check every box in the job description. If you’re excited about this role and our mission to Protect Life but your experience doesn’t align perfectly with every qualification listed here, we encourage you to apply anyways. You may be just the right candidate for this or other roles.
Important Notes
The above job description is not intended as, nor should it be construed as, exhaustive of all duties, responsibilities, skills, efforts, or working conditions associated with this job. The job description may change or be supplemented at any time in accordance with business needs and conditions.
Some roles may also require legal eligibility to work in a firearms environment.
We collect personal information from applicants to evaluate candidates for employment. You may request access, deletion, or exercise other CCPA rights at axongreenhousesupport@axon.com or via our Axon Privacy Web Form. For more information, please see the Your California Privacy Rights section of our Applicant and Candidate Privacy Notice.
Axon’s mission is to Protect Life and is committed to the well-being and safety of its employees as well as Axon’s impact on the environment. All Axon employees must be aware of and committed to the appropriate environmental, health, and safety regulations, policies, and procedures. Axon employees are empowered to report safety concerns as they arise and activities potentially impacting the environment.
We are an equal opportunity employer that promotes justice, advances equity, values diversity and fosters inclusion. We’re committed to hiring the best talent — regardless of race, creed, color, ancestry, religion, sex (including pregnancy), national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, genetic information, veteran status, or any other characteristic protected by applicable laws, regulations and ordinances — and empowering all of our employees so they can do their best work. If you have a disability or special need that requires assistance or accommodation during the application or the recruiting process, please email recruitingops@axon.com. Please note that this email address is for accommodation purposes only. Axon will not respond to inquiries for other purposes.
Phishing alert: Axon will never ask you to pay for any part of the hiring process, including training, equipment, or background checks. We do not make job offers via text message, WhatsApp, or instant messaging platforms without a formal interview process. All legitimate job openings are listed on our official careers page at https://www.axon.com/careers. If you receive a suspicious offer or outreach from an email address that is not @axon.com, or if you are asked for sensitive personal information (bank details, Social Security Number) prematurely, please ignore the message and report it to recruitingops@axon.com.
Ready to apply?
Apply to Axon
Senior Full Stack Developer (Ruby on Rails)
Share this job
About Prevail Legal
A well-funded startup founded in San Francisco, our workforce includes a diverse collection of individuals located across the country. Our first-of-its-kind platform combines secure video conferencing with a collection of intuitive tools developed for conducting remote, in-person, and hybrid legal proceedings.
By maintaining a dynamic work environment where employees collaborate and grow, we aim to modernize and transform the processes involved in court reporting, testimony management, trial preparation, use of video evidence, and more. Join us in disrupting the legal industry and beyond while working alongside our talented team!
Required Qualifications:
- Minimum 3-5 years of Ruby on Rails experience
- Minimum 7+ Coding experience
-
AWS Experience - Must Meet ONE of the Following:
- 6+ years of hands-on experience using AWS as a developer, OR
- 6+ years managing AWS infrastructure/cloud environments, OR
- 4+ years of AWS experience with a valid AWS certification (see accepted certifications below)
Accepted AWS Certifications (Ideal):- AWS Certified DevOps Engineer – Professional, or
- AWS Certified Developer – Associate
- Familiarity with Gen-AI tools and their practical applications in development workflows
- Ability to build end-to-end solutions with minimum coupling
- Strong understanding of git/source control
- Comfortable working with and understanding both object-oriented and functional programming paradigms
- Ability to co-write technical documentation with AI/familiarity
- Experience working with Docker
Preferred Knowledge:
- Experience working with WebRTC
- Experience writing performant JavaScript preferably Stimulus, Hotwire, or Importmaps
- Experience with asset optimization techniques
- 2+ years Postgres
Ideal Candidate:
- Experience working in a remote startup environment
- Hold AWS Certified DevOps Engineer – Professional or AWS Certified Developer – Associate certification
- Passion for programming
- Experience spearheading projects from start to finish
- Has a quiet and clean place to work from home
- Strong work ethic, + experience with small-size teams
- Strong communication and positive attitude
- Experience mentoring junior developers
Benefits:
- Comprehensive medical, dental, vision, and 401(k) plans
- PTO, including vacation and company holidays
- Generous continuing education allowance
- Employee stock option plan
- Remote-first workplace
- Open, diverse, and respectful work culture
Compensation Range: $150,000 - $180,000 per year. The final base salary will be determined based on several factors, including geographical location, level of experience, relevant skills, and knowledge.
We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender, gender identity or expression, or veteran status. We are proud to be an equal opportunity workplace.
Ready to apply?
Apply to Prevail
Professional Services Engineer, 911 Systems (Remote)
Share this job
Join Axon and be a Force for Good.
At Axon, we’re on a mission to Protect Life. We’re explorers, pursuing society’s most critical safety and justice issues with our ecosystem of devices and cloud software. Like our products, we work better together. We connect with candor and care, seeking out diverse perspectives from our customers, communities and each other.
Life at Axon is fast-paced, challenging and meaningful. Here, you’ll take ownership and drive real change. Constantly grow as you work hard for a mission that matters at a company where you matter.
About Axon 911
Axon 911 brings together Prepared and Carbyne under Axon. Together, we are creating the only platform that combines modern 911 infrastructure with an AI intelligence layer—helping public safety agencies move faster, make better decisions, and deliver better outcomes in the moments that matter most.
911 is the backbone of public safety, yet the professionals behind it have long been held back by outdated technology. Axon 911 is here to change that. Joining this team means more than taking a job—it means helping shape the future of emergency response and building a safer, more connected world.
Your Impact
In this position, you’ll play a critical part in advancing the Axon 911 mission to Save Lives.
Here's your chance to join our Global Operations team in order to implement, integrate, and deploy our real-time emergency service platforms to our clients, including 911 Public Safety Answering Points (PSAPs) organizations.
In addition to your core role, you will also be suited to providing input into a wide range of technical activities within the company, ranging from technical pre-sales, core architectural and design working sessions, and technical support activities. You will lead onsite and remote installations of Carbyne’s SaaS products, and you will also play an important role in the customer’s site and system architecture by following Carbyne’s best practices and your strong technical experience.
You will work in a high-activity/fast-paced environment, with the ability to handle ambiguity and multiple tasks or projects at once. Your teammates are passionate Customer Success and Technical Support teams, but also broader teams such as Product, Marketing, Development and Engineering teams.
What You’ll Do
Deployment Expertise:
- Plan, design, and execute end-to-end deployment projects for our cloud call-handling solutions.
- Work closely with customers to understand their needs and ensure successful implementations.
911 Systems Technical Depth:
- Provide advanced technical training and knowledge transfer to customers throughout the deployment process.
- Collaborate with engineering teams on complex technical solutions and troubleshooting.
Customer Relations:
- Be a trusted advisor to our customers.
- Provide ongoing support during deployment, including working after hours on installations and post-implementation assistance.
- Champion a customer-centric approach within the team.
Process Improvement:
- Continuously improve our deployment processes and documentation to ensure efficiency and scalability.
Collaboration:
- Work effectively across internal teams (Sales, Engineering, Customer Success, and Support) to ensure seamless project delivery.
- Maintain strong communication with leadership and stakeholders.
What You Bring
- Bachelor's degree in a technical field (or equivalent experience)
- At least 8+ years of experience in a technical role related to VoIP (e.g., PBX, Call Center)
- Proven knowledge of AWS cloud infrastructure
- Proven experience in planning, executing, and delivering complex projects
- Strong communication, interpersonal, and conflict-resolution skills
- Ability to manage multiple priorities and work effectively under pressure
- Excellent analytical and problem-solving skills
- Experience with network infrastructure, including routers, firewalls, and the OSI model
- Ability to travel up to 50% of the time
Nice-to-Haves:
- Experience with the public safety industry (ENP Certification/NG911)
- Knowledge of Cisco UCS and/or FreeSWITCH
- Knowledge of streaming technologies (SIP, RTSP, RTMP, SIP-to-PSTN gateways, SIP Trunk, Wowza, WebRTC)
Work Location
This role is fully remote within the United States with up to 50% travel for customer meetings, training sessions, and industry events.
Benefits that Benefit You
- Competitive salary and 401k with employer match
- Discretionary paid time off
- Paid parental leave for all
- Medical, Dental, Vision plans
- Fitness Programs
- Emotional & Mental Wellness support
- Learning & Development programs
- And yes, we have snacks in our offices
Benefits listed herein may vary depending on the nature of your employment and the location where you work.
Pay Transparency:
Axon offers a comprehensive total compensation package, which includes base salary, a generous annual bonus, and company equity.
The starting base annual pay for this role is between $88,200.00 - $135,240.00 excluding commission, bonuses, and more annually, depending on your geographic market. The actual base salary will vary based on several factors, including level, function, training, transferable skills, work experience, business needs, and location—often a combination of these elements.
Our benefits are designed to support you physically, financially, and emotionally—through life’s major milestones and in your everyday moments. To learn more about our benefits, please visit www.axon.com/careers/benefits.
Axon is a total compensation company, meaning compensation is made up of base pay, bonus, and stock awards. The actual base pay is dependent upon many factors, such as: level, function, training, transferable skills, work experience, business needs, geographic market, and often a combination of all these factors. Our benefits offer an array of options to help support you physically, financially and emotionally through the big milestones and in your everyday life. To see more details on our benefits offerings please visit https://www.axon.com/careers.
Don’t meet every single requirement? That's ok. At Axon, we Aim Far. We think big with a long-term view because we want to reinvent the world to be a safer, better place. We are also committed to building diverse teams that reflect the communities we serve.
Studies have shown that women and people of color are less likely to apply to jobs unless they check every box in the job description. If you’re excited about this role and our mission to Protect Life but your experience doesn’t align perfectly with every qualification listed here, we encourage you to apply anyways. You may be just the right candidate for this or other roles.
Important Notes
The above job description is not intended as, nor should it be construed as, exhaustive of all duties, responsibilities, skills, efforts, or working conditions associated with this job. The job description may change or be supplemented at any time in accordance with business needs and conditions.
Some roles may also require legal eligibility to work in a firearms environment.
We collect personal information from applicants to evaluate candidates for employment. You may request access, deletion, or exercise other CCPA rights at axongreenhousesupport@axon.com or via our Axon Privacy Web Form. For more information, please see the Your California Privacy Rights section of our Applicant and Candidate Privacy Notice.
Axon’s mission is to Protect Life and is committed to the well-being and safety of its employees as well as Axon’s impact on the environment. All Axon employees must be aware of and committed to the appropriate environmental, health, and safety regulations, policies, and procedures. Axon employees are empowered to report safety concerns as they arise and activities potentially impacting the environment.
We are an equal opportunity employer that promotes justice, advances equity, values diversity and fosters inclusion. We’re committed to hiring the best talent — regardless of race, creed, color, ancestry, religion, sex (including pregnancy), national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, genetic information, veteran status, or any other characteristic protected by applicable laws, regulations and ordinances — and empowering all of our employees so they can do their best work. If you have a disability or special need that requires assistance or accommodation during the application or the recruiting process, please email recruitingops@axon.com. Please note that this email address is for accommodation purposes only. Axon will not respond to inquiries for other purposes.
Phishing alert: Axon will never ask you to pay for any part of the hiring process, including training, equipment, or background checks. We do not make job offers via text message, WhatsApp, or instant messaging platforms without a formal interview process. All legitimate job openings are listed on our official careers page at https://www.axon.com/careers. If you receive a suspicious offer or outreach from an email address that is not @axon.com, or if you are asked for sensitive personal information (bank details, Social Security Number) prematurely, please ignore the message and report it to recruitingops@axon.com.
Ready to apply?
Apply to AxonProfessional Services Engineer, 911 Systems (Remote)
Share this job
Join Axon and be a Force for Good.
At Axon, we’re on a mission to Protect Life. We’re explorers, pursuing society’s most critical safety and justice issues with our ecosystem of devices and cloud software. Like our products, we work better together. We connect with candor and care, seeking out diverse perspectives from our customers, communities and each other.
Life at Axon is fast-paced, challenging and meaningful. Here, you’ll take ownership and drive real change. Constantly grow as you work hard for a mission that matters at a company where you matter.
About Axon 911
Axon 911 brings together Prepared and Carbyne under Axon. Together, we are creating the only platform that combines modern 911 infrastructure with an AI intelligence layer—helping public safety agencies move faster, make better decisions, and deliver better outcomes in the moments that matter most.
911 is the backbone of public safety, yet the professionals behind it have long been held back by outdated technology. Axon 911 is here to change that. Joining this team means more than taking a job—it means helping shape the future of emergency response and building a safer, more connected world.
Your Impact
In this position, you’ll play a critical part in advancing the Axon 911 mission to Save Lives.
Here's your chance to join our Global Operations team in order to implement, integrate, and deploy our real-time emergency service platforms to our clients, including 911 Public Safety Answering Points (PSAPs) organizations.
In addition to your core role, you will also be suited to providing input into a wide range of technical activities within the company, ranging from technical pre-sales, core architectural and design working sessions, and technical support activities. You will lead onsite and remote installations of Carbyne’s SaaS products, and you will also play an important role in the customer’s site and system architecture by following Carbyne’s best practices and your strong technical experience.
You will work in a high-activity/fast-paced environment, with the ability to handle ambiguity and multiple tasks or projects at once. Your teammates are passionate Customer Success and Technical Support teams, but also broader teams such as Product, Marketing, Development and Engineering teams.
What You’ll Do
Deployment Expertise:
- Plan, design, and execute end-to-end deployment projects for our cloud call-handling solutions.
- Work closely with customers to understand their needs and ensure successful implementations.
911 Systems Technical Depth:
- Provide advanced technical training and knowledge transfer to customers throughout the deployment process.
- Collaborate with engineering teams on complex technical solutions and troubleshooting.
Customer Relations:
- Be a trusted advisor to our customers.
- Provide ongoing support during deployment, including working after hours on installations and post-implementation assistance.
- Champion a customer-centric approach within the team.
Process Improvement:
- Continuously improve our deployment processes and documentation to ensure efficiency and scalability.
Collaboration:
- Work effectively across internal teams (Sales, Engineering, Customer Success, and Support) to ensure seamless project delivery.
- Maintain strong communication with leadership and stakeholders.
What You Bring
- Bachelor's degree in a technical field (or equivalent experience)
- At least 8+ years of experience in a technical role related to VoIP (e.g., PBX, Call Center)
- Proven knowledge of AWS cloud infrastructure
- Proven experience in planning, executing, and delivering complex projects
- Strong communication, interpersonal, and conflict-resolution skills
- Ability to manage multiple priorities and work effectively under pressure
- Excellent analytical and problem-solving skills
- Experience with network infrastructure, including routers, firewalls, and the OSI model
- Ability to travel up to 50% of the time
Nice-to-Haves:
- Experience with the public safety industry (ENP Certification/NG911)
- Knowledge of Cisco UCS and/or FreeSWITCH
- Knowledge of streaming technologies (SIP, RTSP, RTMP, SIP-to-PSTN gateways, SIP Trunk, Wowza, WebRTC)
Work Location
This role is fully remote within the United States with up to 50% travel for customer meetings, training sessions, and industry events.
Benefits that Benefit You
- Competitive salary and 401k with employer match
- Discretionary paid time off
- Paid parental leave for all
- Medical, Dental, Vision plans
- Fitness Programs
- Emotional & Mental Wellness support
- Learning & Development programs
- And yes, we have snacks in our offices
Benefits listed herein may vary depending on the nature of your employment and the location where you work.
Pay Transparency:
Axon offers a comprehensive total compensation package, which includes base salary, a generous annual bonus, and company equity.
The starting base annual pay for this role is between $88,200.00 - $135,240.00 excluding commission, bonuses, and more annually, depending on your geographic market. The actual base salary will vary based on several factors, including level, function, training, transferable skills, work experience, business needs, and location—often a combination of these elements.
Our benefits are designed to support you physically, financially, and emotionally—through life’s major milestones and in your everyday moments. To learn more about our benefits, please visit www.axon.com/careers/benefits.
Axon is a total compensation company, meaning compensation is made up of base pay, bonus, and stock awards. The actual base pay is dependent upon many factors, such as: level, function, training, transferable skills, work experience, business needs, geographic market, and often a combination of all these factors. Our benefits offer an array of options to help support you physically, financially and emotionally through the big milestones and in your everyday life. To see more details on our benefits offerings please visit https://www.axon.com/careers.
Don’t meet every single requirement? That's ok. At Axon, we Aim Far. We think big with a long-term view because we want to reinvent the world to be a safer, better place. We are also committed to building diverse teams that reflect the communities we serve.
Studies have shown that women and people of color are less likely to apply to jobs unless they check every box in the job description. If you’re excited about this role and our mission to Protect Life but your experience doesn’t align perfectly with every qualification listed here, we encourage you to apply anyways. You may be just the right candidate for this or other roles.
Important Notes
The above job description is not intended as, nor should it be construed as, exhaustive of all duties, responsibilities, skills, efforts, or working conditions associated with this job. The job description may change or be supplemented at any time in accordance with business needs and conditions.
Some roles may also require legal eligibility to work in a firearms environment.
We collect personal information from applicants to evaluate candidates for employment. You may request access, deletion, or exercise other CCPA rights at axongreenhousesupport@axon.com or via our Axon Privacy Web Form. For more information, please see the Your California Privacy Rights section of our Applicant and Candidate Privacy Notice.
Axon’s mission is to Protect Life and is committed to the well-being and safety of its employees as well as Axon’s impact on the environment. All Axon employees must be aware of and committed to the appropriate environmental, health, and safety regulations, policies, and procedures. Axon employees are empowered to report safety concerns as they arise and activities potentially impacting the environment.
We are an equal opportunity employer that promotes justice, advances equity, values diversity and fosters inclusion. We’re committed to hiring the best talent — regardless of race, creed, color, ancestry, religion, sex (including pregnancy), national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, genetic information, veteran status, or any other characteristic protected by applicable laws, regulations and ordinances — and empowering all of our employees so they can do their best work. If you have a disability or special need that requires assistance or accommodation during the application or the recruiting process, please email recruitingops@axon.com. Please note that this email address is for accommodation purposes only. Axon will not respond to inquiries for other purposes.
Phishing alert: Axon will never ask you to pay for any part of the hiring process, including training, equipment, or background checks. We do not make job offers via text message, WhatsApp, or instant messaging platforms without a formal interview process. All legitimate job openings are listed on our official careers page at https://www.axon.com/careers. If you receive a suspicious offer or outreach from an email address that is not @axon.com, or if you are asked for sensitive personal information (bank details, Social Security Number) prematurely, please ignore the message and report it to recruitingops@axon.com.
Ready to apply?
Apply to AxonProfessional Services Engineer, 911 Systems (Remote)
Share this job
Join Axon and be a Force for Good.
At Axon, we’re on a mission to Protect Life. We’re explorers, pursuing society’s most critical safety and justice issues with our ecosystem of devices and cloud software. Like our products, we work better together. We connect with candor and care, seeking out diverse perspectives from our customers, communities and each other.
Life at Axon is fast-paced, challenging and meaningful. Here, you’ll take ownership and drive real change. Constantly grow as you work hard for a mission that matters at a company where you matter.
About Axon 911
Axon 911 brings together Prepared and Carbyne under Axon. Together, we are creating the only platform that combines modern 911 infrastructure with an AI intelligence layer—helping public safety agencies move faster, make better decisions, and deliver better outcomes in the moments that matter most.
911 is the backbone of public safety, yet the professionals behind it have long been held back by outdated technology. Axon 911 is here to change that. Joining this team means more than taking a job—it means helping shape the future of emergency response and building a safer, more connected world.
Your Impact
In this position, you’ll play a critical part in advancing the Axon 911 mission to Save Lives.
Here's your chance to join our Global Operations team in order to implement, integrate, and deploy our real-time emergency service platforms to our clients, including 911 Public Safety Answering Points (PSAPs) organizations.
In addition to your core role, you will also be suited to providing input into a wide range of technical activities within the company, ranging from technical pre-sales, core architectural and design working sessions, and technical support activities. You will lead onsite and remote installations of Carbyne’s SaaS products, and you will also play an important role in the customer’s site and system architecture by following Carbyne’s best practices and your strong technical experience.
You will work in a high-activity/fast-paced environment, with the ability to handle ambiguity and multiple tasks or projects at once. Your teammates are passionate Customer Success and Technical Support teams, but also broader teams such as Product, Marketing, Development and Engineering teams.
What You’ll Do
Deployment Expertise:
- Plan, design, and execute end-to-end deployment projects for our cloud call-handling solutions.
- Work closely with customers to understand their needs and ensure successful implementations.
911 Systems Technical Depth:
- Provide advanced technical training and knowledge transfer to customers throughout the deployment process.
- Collaborate with engineering teams on complex technical solutions and troubleshooting.
Customer Relations:
- Be a trusted advisor to our customers.
- Provide ongoing support during deployment, including working after hours on installations and post-implementation assistance.
- Champion a customer-centric approach within the team.
Process Improvement:
- Continuously improve our deployment processes and documentation to ensure efficiency and scalability.
Collaboration:
- Work effectively across internal teams (Sales, Engineering, Customer Success, and Support) to ensure seamless project delivery.
- Maintain strong communication with leadership and stakeholders.
What You Bring
- Bachelor's degree in a technical field (or equivalent experience)
- At least 8+ years of experience in a technical role related to VoIP (e.g., PBX, Call Center)
- Proven knowledge of AWS cloud infrastructure
- Proven experience in planning, executing, and delivering complex projects
- Strong communication, interpersonal, and conflict-resolution skills
- Ability to manage multiple priorities and work effectively under pressure
- Excellent analytical and problem-solving skills
- Experience with network infrastructure, including routers, firewalls, and the OSI model
- Ability to travel up to 50% of the time
Nice-to-Haves:
- Experience with the public safety industry (ENP Certification/NG911)
- Knowledge of Cisco UCS and/or FreeSWITCH
- Knowledge of streaming technologies (SIP, RTSP, RTMP, SIP-to-PSTN gateways, SIP Trunk, Wowza, WebRTC)
Work Location
This role is fully remote within the United States with up to 50% travel for customer meetings, training sessions, and industry events.
Benefits that Benefit You
- Competitive salary and 401k with employer match
- Discretionary paid time off
- Paid parental leave for all
- Medical, Dental, Vision plans
- Fitness Programs
- Emotional & Mental Wellness support
- Learning & Development programs
- And yes, we have snacks in our offices
Benefits listed herein may vary depending on the nature of your employment and the location where you work.
Pay Transparency:
Axon offers a comprehensive total compensation package, which includes base salary, a generous annual bonus, and company equity.
The starting base annual pay for this role is between $88,200.00 - $135,240.00 excluding commission, bonuses, and more annually, depending on your geographic market. The actual base salary will vary based on several factors, including level, function, training, transferable skills, work experience, business needs, and location—often a combination of these elements.
Our benefits are designed to support you physically, financially, and emotionally—through life’s major milestones and in your everyday moments. To learn more about our benefits, please visit www.axon.com/careers/benefits.
Axon is a total compensation company, meaning compensation is made up of base pay, bonus, and stock awards. The actual base pay is dependent upon many factors, such as: level, function, training, transferable skills, work experience, business needs, geographic market, and often a combination of all these factors. Our benefits offer an array of options to help support you physically, financially and emotionally through the big milestones and in your everyday life. To see more details on our benefits offerings please visit https://www.axon.com/careers.
Don’t meet every single requirement? That's ok. At Axon, we Aim Far. We think big with a long-term view because we want to reinvent the world to be a safer, better place. We are also committed to building diverse teams that reflect the communities we serve.
Studies have shown that women and people of color are less likely to apply to jobs unless they check every box in the job description. If you’re excited about this role and our mission to Protect Life but your experience doesn’t align perfectly with every qualification listed here, we encourage you to apply anyways. You may be just the right candidate for this or other roles.
Important Notes
The above job description is not intended as, nor should it be construed as, exhaustive of all duties, responsibilities, skills, efforts, or working conditions associated with this job. The job description may change or be supplemented at any time in accordance with business needs and conditions.
Some roles may also require legal eligibility to work in a firearms environment.
We collect personal information from applicants to evaluate candidates for employment. You may request access, deletion, or exercise other CCPA rights at axongreenhousesupport@axon.com or via our Axon Privacy Web Form. For more information, please see the Your California Privacy Rights section of our Applicant and Candidate Privacy Notice.
Axon’s mission is to Protect Life and is committed to the well-being and safety of its employees as well as Axon’s impact on the environment. All Axon employees must be aware of and committed to the appropriate environmental, health, and safety regulations, policies, and procedures. Axon employees are empowered to report safety concerns as they arise and activities potentially impacting the environment.
We are an equal opportunity employer that promotes justice, advances equity, values diversity and fosters inclusion. We’re committed to hiring the best talent — regardless of race, creed, color, ancestry, religion, sex (including pregnancy), national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, genetic information, veteran status, or any other characteristic protected by applicable laws, regulations and ordinances — and empowering all of our employees so they can do their best work. If you have a disability or special need that requires assistance or accommodation during the application or the recruiting process, please email recruitingops@axon.com. Please note that this email address is for accommodation purposes only. Axon will not respond to inquiries for other purposes.
Phishing alert: Axon will never ask you to pay for any part of the hiring process, including training, equipment, or background checks. We do not make job offers via text message, WhatsApp, or instant messaging platforms without a formal interview process. All legitimate job openings are listed on our official careers page at https://www.axon.com/careers. If you receive a suspicious offer or outreach from an email address that is not @axon.com, or if you are asked for sensitive personal information (bank details, Social Security Number) prematurely, please ignore the message and report it to recruitingops@axon.com.
Ready to apply?
Apply to Axon
Senior Partner Solutions Engineer - Americas
Share this job
The Sr. Partner Solutions Engineer is a highly experienced technical lead responsible for driving the growth and technical enablement of our key partners (TSB/TSDs, National Partners, Value-Added Resellers (VARs), and System Integrators) across the United States, Canada and Latin Americas.
This senior individual contributor role reports directly to the Vice President, Partner Solution Engineering. You will act as the primary technical point of contact, supporting partners in establishing and scaling their Contact Center as a Service (CCaaS) and Customer Experience Automation (CXA) practices built around the Talkdesk platform. This role involves deep technical engagement, partner enablement, co-selling support, and providing technical thought leadership to ensure mutual partner and customer success across the assigned territories.
Key Responsibilities
Partner Enablement & Practice Development
- Lead Technical Enablement: Design and execute comprehensive enablement plans to educate partner Solutions Architects and Sales Engineers on the Talkdesk value proposition, product architecture, competitive differentiators, and roadmap.
- Partner Center of Excellence: Support the development of Partner Competency Centers by coaching on effective technical discovery, platform demonstrations, and proof-of-concept (POC) execution.
- Domain Expertise: Develop and maintain deep domain expertise in the regional Partner landscape, understanding their current go-to-market (GTM) strategy, areas of focus, and identifying new opportunities for expansion.
Co-Selling Support & Technical Leadership
- Agentic AI Focus: Provide technical expertise on Agentic AI solutions within the contact center, including prompt engineering, RAG implementations, tools integration, and guardrail best practices.
- Customer Engagement: Provide technical oversight, guidance, and direct assistance to Partner sales teams in understanding complex customer business and technical requirements, use cases, and solution design.
- Solution Demonstration: Lead advanced technical discussions, conduct compelling demonstrations of the Talkdesk platform, and articulate the ease of integration within an enterprise ecosystem.
- Ecosystem Integration: Develop a deep understanding of the enterprise ecosystem, including integration requirements with CRM (e.g., Salesforce, Microsoft Dynamics), WFM, Knowledge Management, and UCaaS vendors.
Strategic Contribution & Communication
- Voice of the Partner: Act as the critical communication channel to Talkdesk Product Management and Engineering teams, relaying Partner and customer needs, market trends, and product enhancement requests.
- Market Representation: Represent Talkdesk as a technical expert at regional Partner summits, technical events, webinars, and conferences.
- Travel: Ability to travel approximately 35-50% of the time across the US, and Canada as required.
Essential Skills & Experience
- Regional Experience: 12+ years of experience as a Partner Solutions Engineer or Pre-Sales Engineer in the CCaaS/CXA sector.
- Channel Background: Solid experience working with TSB/TSD, Service Providers, Regional Systems Integrators, National Partners, and VARs, with a proven understanding of a channel-centric GTM approach within the US markets.
- Technical Leadership: Proven ability to lead and drive complex technical engagements and serve as a subject matter expert without direct people management responsibilities.
- Telephony & Protocol Knowledge: Experience with at least one Unified Communication protocol (e.g., SIP, WebRTC, RTP) and familiarity with Call/Message processing Proxies and Session Border Controllers.
- Applied AI Expertise: Hands-on experience or strong familiarity with modern Agentic AI technologies, including the practical application of LLMs (e.g., OpenAI, Google, AWS) for Contact Center and Customer Experience Automation use cases.
- Communication: Excellent communication, presentation, and whiteboard session skills with an ability to clearly articulate complex technical ideas to highly skilled and experienced Partner audiences.
- Education: Bachelor's degree in Engineering, Computer Science, MIS, or an equivalent combination of education and years of relevant experience.
Pay Range (OTE Pay): $205,000 - $245,000
Other Types of Pay: Based on level and role the employee may be eligible for long term incentives in the form of equity and short term incentives of either bonus or commission.
Health Insurance: Medical, Dental, Vision, Life and Disability Insurance, Employee Assistance Program (EAP).
Retirement Benefits: 401(k) plan
Paid Time Off: Talkdesk offers an uncapped paid time off program for exempt employees and an accrual-based program for non-exempt employees; both are subject to manager approval and consistent with business needs.
Paid Holidays: Talkdesk offers 14 paid holidays each year.
Paid Sick Leave: Exempt employees have uncapped paid time off and non-exempt sick leave follows accrual standards; both are subject to manager approval and consistent with business needs.
Method of Application: Apply online.
Application Window: The application window is expected to close at least 5 days from the posting date. The application was posted on 03/09/2026.
Benefits and perks listed above may vary based on the nature of your employment with Talkdesk.
All questions or concerns about this posting should be directed to the Talent team at Talent@talkdesk.com.
Talkdesk is pioneering a new era of Customer Experience Automation (CXA), redefining how the world’s most admired brands interact with their customers through AI. Our global team of courageous innovators is customer-obsessed, building AI-first solutions that put empathy, trust, and transparency at the center of every interaction. We foster an inclusive culture where diverse perspectives drive our success and every voice belongs. Combining the stability of a global leader with the agility of a disruptor, Talkdeskers are empowered with the autonomy to drive meaningful impact, while giving back to the communities and environment around us.
Talkdesk has been recognized as a Leader in the Gartner® Magic Quadrant™ for Contact Center as a Service (CCaaS) and in the G2 Overall Grid® Reports for AI Agents and Contact Center. With seven consecutive years on the Forbes Cloud 100 and multiple AI Breakthrough awards, there has never been a more exciting time to join us as we shape the future of customer experience automation!
Work Environment and Physical Requirements:
Primarily office-environment work, extended periods of sitting or standing, computer-based work. Limited lifting, and equipment usage limited to computer-related equipment (keyboards, mouse, etc.)
The Talkdesk story hinges on empathy and acceptance. It is the shared goal among all Talkdeskers to empower a new kind of customer hero through our innovative software solution, and we firmly believe that the best path to success for our mission is inclusivity, diversity, and genuine acceptance. To that end, we will hire, promote, work along, cheer for, bond with, and warmly welcome into the Talkdesk family all persons without regard to ethnic and racial identity, indigenous heritage, national origin, religion, gender, gender identity, gender expression, sexual orientation, age, disability, marital status, veteran status, genetic information, or any other legally protected status.
Ready to apply?
Apply to Talkdesk
Robotic Engineer
Share this job
As a Robotics Software Engineer, you will be at the forefront of designing advanced algorithms and systems to optimize the efficiency of our robotic fleet. Your work will be critical in ensuring seamless communication and operation within cutting-edge automation technologies.
Responsibilities:
- Design multi-agent pathfinding (MAPF) algorithms to prevent fleet deadlocks.
- Build low-latency communication protocols for Robot-to-Cloud and Robot-to-Robot data exchange.
- Develop cloud dashboards for fleet monitoring and teleoperation handoffs.
Required Skills:
- Expertise in distributed systems and IoT protocols (MQTT, WebRTC, DDS).
- Experience with fleet management or warehouse automation software.
- Strong background in operations research and graph algorithms.
Ready to apply?
Apply to Hyphen Connect Limited
Robotic Engineer
Share this job
As a Robotics Software Engineer, you will be at the forefront of designing advanced algorithms and systems to optimize the efficiency of our robotic fleet. Your work will be critical in ensuring seamless communication and operation within cutting-edge automation technologies.
Responsibilities:
- Design multi-agent pathfinding (MAPF) algorithms to prevent fleet deadlocks.
- Build low-latency communication protocols for Robot-to-Cloud and Robot-to-Robot data exchange.
- Develop cloud dashboards for fleet monitoring and teleoperation handoffs.
Required Skills:
- Expertise in distributed systems and IoT protocols (MQTT, WebRTC, DDS).
- Experience with fleet management or warehouse automation software.
- Strong background in operations research and graph algorithms.
Ready to apply?
Apply to Hyphen Connect Limited
Robotic Engineer
Share this job
As a Robotics Software Engineer, you will be at the forefront of designing advanced algorithms and systems to optimize the efficiency of our robotic fleet. Your work will be critical in ensuring seamless communication and operation within cutting-edge automation technologies.
Responsibilities:
- Design multi-agent pathfinding (MAPF) algorithms to prevent fleet deadlocks.
- Build low-latency communication protocols for Robot-to-Cloud and Robot-to-Robot data exchange.
- Develop cloud dashboards for fleet monitoring and teleoperation handoffs.
Required Skills:
- Expertise in distributed systems and IoT protocols (MQTT, WebRTC, DDS).
- Experience with fleet management or warehouse automation software.
- Strong background in operations research and graph algorithms.
Ready to apply?
Apply to Hyphen Connect Limited
Robotic Engineer
Share this job
As a Robotics Software Engineer, you will be at the forefront of designing advanced algorithms and systems to optimize the efficiency of our robotic fleet. Your work will be critical in ensuring seamless communication and operation within cutting-edge automation technologies.
Responsibilities:
- Design multi-agent pathfinding (MAPF) algorithms to prevent fleet deadlocks.
- Build low-latency communication protocols for Robot-to-Cloud and Robot-to-Robot data exchange.
- Develop cloud dashboards for fleet monitoring and teleoperation handoffs.
Required Skills:
- Expertise in distributed systems and IoT protocols (MQTT, WebRTC, DDS).
- Experience with fleet management or warehouse automation software.
- Strong background in operations research and graph algorithms.
Ready to apply?
Apply to Hyphen Connect Limited
Robotic Engineer
Share this job
As a Robotics Software Engineer, you will be at the forefront of designing advanced algorithms and systems to optimize the efficiency of our robotic fleet. Your work will be critical in ensuring seamless communication and operation within cutting-edge automation technologies.
Responsibilities:
- Design multi-agent pathfinding (MAPF) algorithms to prevent fleet deadlocks.
- Build low-latency communication protocols for Robot-to-Cloud and Robot-to-Robot data exchange.
- Develop cloud dashboards for fleet monitoring and teleoperation handoffs.
Required Skills:
- Expertise in distributed systems and IoT protocols (MQTT, WebRTC, DDS).
- Experience with fleet management or warehouse automation software.
- Strong background in operations research and graph algorithms.
Ready to apply?
Apply to Hyphen Connect Limited
Robotic Engineer
Share this job
As a Robotics Software Engineer, you will be at the forefront of designing advanced algorithms and systems to optimize the efficiency of our robotic fleet. Your work will be critical in ensuring seamless communication and operation within cutting-edge automation technologies.
Responsibilities:
- Design multi-agent pathfinding (MAPF) algorithms to prevent fleet deadlocks.
- Build low-latency communication protocols for Robot-to-Cloud and Robot-to-Robot data exchange.
- Develop cloud dashboards for fleet monitoring and teleoperation handoffs.
Required Skills:
- Expertise in distributed systems and IoT protocols (MQTT, WebRTC, DDS).
- Experience with fleet management or warehouse automation software.
- Strong background in operations research and graph algorithms.
Ready to apply?
Apply to Hyphen Connect Limited
Robotic Engineer
Share this job
As a Robotics Software Engineer, you will be at the forefront of designing advanced algorithms and systems to optimize the efficiency of our robotic fleet. Your work will be critical in ensuring seamless communication and operation within cutting-edge automation technologies.
Responsibilities:
- Design multi-agent pathfinding (MAPF) algorithms to prevent fleet deadlocks.
- Build low-latency communication protocols for Robot-to-Cloud and Robot-to-Robot data exchange.
- Develop cloud dashboards for fleet monitoring and teleoperation handoffs.
Required Skills:
- Expertise in distributed systems and IoT protocols (MQTT, WebRTC, DDS).
- Experience with fleet management or warehouse automation software.
- Strong background in operations research and graph algorithms.
Ready to apply?
Apply to Hyphen Connect Limited
Robotic Engineer
Share this job
As a Robotics Software Engineer, you will be at the forefront of designing advanced algorithms and systems to optimize the efficiency of our robotic fleet. Your work will be critical in ensuring seamless communication and operation within cutting-edge automation technologies.
Responsibilities:
- Design multi-agent pathfinding (MAPF) algorithms to prevent fleet deadlocks.
- Build low-latency communication protocols for Robot-to-Cloud and Robot-to-Robot data exchange.
- Develop cloud dashboards for fleet monitoring and teleoperation handoffs.
Required Skills:
- Expertise in distributed systems and IoT protocols (MQTT, WebRTC, DDS).
- Experience with fleet management or warehouse automation software.
- Strong background in operations research and graph algorithms.
Ready to apply?
Apply to Hyphen Connect Limited
Multimodal AI Systems Architect (AI Engineering)
Share this job
We are seeking a talented Multimodal AI Systems Architect to develop and optimize AI systems that seamlessly integrate vision and audio models. This role focuses on enhancing our voice-to-voice interactions and multimodal retrieval capabilities, ensuring our systems are efficient and innovative.
Responsibilities:
- Integrate vision encoders and audio-native models into core agent reasoning loops.
- Optimize streaming latency for voice-to-voice AI interactions.
- Architect multimodal RAG systems capable of retrieving insights from videos and PDFs.
Qualifications:
- Experience with Whisper, CLIP, and multimodal LLM integration.
- Knowledge of streaming architectures and WebRTC.
- Expertise in cross-modal alignment.
Ready to apply?
Apply to Hyphen Connect Limited
Multimodal AI Systems Architect (AI Engineering)
Share this job
We are seeking a talented Multimodal AI Systems Architect to develop and optimize AI systems that seamlessly integrate vision and audio models. This role focuses on enhancing our voice-to-voice interactions and multimodal retrieval capabilities, ensuring our systems are efficient and innovative.
Responsibilities:
- Integrate vision encoders and audio-native models into core agent reasoning loops.
- Optimize streaming latency for voice-to-voice AI interactions.
- Architect multimodal RAG systems capable of retrieving insights from videos and PDFs.
Qualifications:
- Experience with Whisper, CLIP, and multimodal LLM integration.
- Knowledge of streaming architectures and WebRTC.
- Expertise in cross-modal alignment.
Ready to apply?
Apply to Hyphen Connect Limited
Multimodal AI Systems Architect (AI Engineering)
Share this job
We are seeking a talented Multimodal AI Systems Architect to develop and optimize AI systems that seamlessly integrate vision and audio models. This role focuses on enhancing our voice-to-voice interactions and multimodal retrieval capabilities, ensuring our systems are efficient and innovative.
Responsibilities:
- Integrate vision encoders and audio-native models into core agent reasoning loops.
- Optimize streaming latency for voice-to-voice AI interactions.
- Architect multimodal RAG systems capable of retrieving insights from videos and PDFs.
Qualifications:
- Experience with Whisper, CLIP, and multimodal LLM integration.
- Knowledge of streaming architectures and WebRTC.
- Expertise in cross-modal alignment.
Ready to apply?
Apply to Hyphen Connect Limited
Multimodal AI Systems Architect (AI Engineering)
Share this job
We are seeking a talented Multimodal AI Systems Architect to develop and optimize AI systems that seamlessly integrate vision and audio models. This role focuses on enhancing our voice-to-voice interactions and multimodal retrieval capabilities, ensuring our systems are efficient and innovative.
Responsibilities:
- Integrate vision encoders and audio-native models into core agent reasoning loops.
- Optimize streaming latency for voice-to-voice AI interactions.
- Architect multimodal RAG systems capable of retrieving insights from videos and PDFs.
Qualifications:
- Experience with Whisper, CLIP, and multimodal LLM integration.
- Knowledge of streaming architectures and WebRTC.
- Expertise in cross-modal alignment.
Ready to apply?
Apply to Hyphen Connect Limited
Multimodal AI Systems Architect (AI Engineering)
Share this job
We are seeking a talented Multimodal AI Systems Architect to develop and optimize AI systems that seamlessly integrate vision and audio models. This role focuses on enhancing our voice-to-voice interactions and multimodal retrieval capabilities, ensuring our systems are efficient and innovative.
Responsibilities:
- Integrate vision encoders and audio-native models into core agent reasoning loops.
- Optimize streaming latency for voice-to-voice AI interactions.
- Architect multimodal RAG systems capable of retrieving insights from videos and PDFs.
Qualifications:
- Experience with Whisper, CLIP, and multimodal LLM integration.
- Knowledge of streaming architectures and WebRTC.
- Expertise in cross-modal alignment.
Ready to apply?
Apply to Hyphen Connect Limited
Multimodal AI Systems Architect (AI Engineering)
Share this job
We are seeking a talented Multimodal AI Systems Architect to develop and optimize AI systems that seamlessly integrate vision and audio models. This role focuses on enhancing our voice-to-voice interactions and multimodal retrieval capabilities, ensuring our systems are efficient and innovative.
Responsibilities:
- Integrate vision encoders and audio-native models into core agent reasoning loops.
- Optimize streaming latency for voice-to-voice AI interactions.
- Architect multimodal RAG systems capable of retrieving insights from videos and PDFs.
Qualifications:
- Experience with Whisper, CLIP, and multimodal LLM integration.
- Knowledge of streaming architectures and WebRTC.
- Expertise in cross-modal alignment.
Ready to apply?
Apply to Hyphen Connect Limited
Multimodal AI Systems Architect (AI Engineering)
Share this job
We are seeking a talented Multimodal AI Systems Architect to develop and optimize AI systems that seamlessly integrate vision and audio models. This role focuses on enhancing our voice-to-voice interactions and multimodal retrieval capabilities, ensuring our systems are efficient and innovative.
Responsibilities:
- Integrate vision encoders and audio-native models into core agent reasoning loops.
- Optimize streaming latency for voice-to-voice AI interactions.
- Architect multimodal RAG systems capable of retrieving insights from videos and PDFs.
Qualifications:
- Experience with Whisper, CLIP, and multimodal LLM integration.
- Knowledge of streaming architectures and WebRTC.
- Expertise in cross-modal alignment.
Ready to apply?
Apply to Hyphen Connect Limited
Multimodal AI Systems Architect (AI Engineering)
Share this job
We are seeking a talented Multimodal AI Systems Architect to develop and optimize AI systems that seamlessly integrate vision and audio models. This role focuses on enhancing our voice-to-voice interactions and multimodal retrieval capabilities, ensuring our systems are efficient and innovative.
Responsibilities:
- Integrate vision encoders and audio-native models into core agent reasoning loops.
- Optimize streaming latency for voice-to-voice AI interactions.
- Architect multimodal RAG systems capable of retrieving insights from videos and PDFs.
Qualifications:
- Experience with Whisper, CLIP, and multimodal LLM integration.
- Knowledge of streaming architectures and WebRTC.
- Expertise in cross-modal alignment.
Ready to apply?
Apply to Hyphen Connect Limited
Software Engineer - Telematics
Share this job
About Applied Intuition
We are an in-office company, and our expectation is that employees primarily work from their Applied Intuition office 5 days a week. However, we also recognize the importance of flexibility and trust our employees to manage their schedules responsibly. This may include occasional remote work, starting the day with morning meetings from home before heading to the office, or leaving earlier when needed to accommodate family commitments.
About the role
As a Software Engineer - Telematics at Applied Intuition, you will be at the forefront of developing cutting-edge telematics platforms that enable seamless communication between devices, cloud services, and enterprise systems. You will work on sophisticated backend systems that combine telecommunications and informatics to process, analyze, and manage multi-modal real-time telemetry data. This role offers the opportunity to contribute to the rapidly growing cloud telematics market, building scalable data processing solutions that handle millions of connected devices and support enterprise-grade analytics platforms.
At Applied Intuition, you will:
- Design and develop scalable robust telematics backend systems that process high-volume, real-time telemetry data streams from millions of connected devices using modern microservices architecture
- Architect and implement robust data processing pipelines using technologies like Apache Kafka, Apache Spark, and stream processing frameworks to handle telematics data ingestion, transformation, and analytics
- Develop cloud-based data storage and analytics solutions leveraging distributed databases, data warehouses, and time-series databases to support real-time monitoring and historical analysis
- Implement device-to-device (D2D) communication systems that enable direct data exchange between connected devices, reducing latency and improving network efficiency through peer-to-peer connectivity
- Collaborate with cross-functional teams including data scientists, DevOps engineers, product managers, and frontend developers to deliver comprehensive telematics solutions
- Work on advanced analytics and machine learning integration to derive actionable insights from telematics data for predictive maintenance, risk assessment, and behavioral analysis
We're looking for someone who has:
- 4+ years of experience in backend software development with strong proficiency in languages like Go, C++, Python, and experience with cloud-native application development
- Experience with cloud platforms and services such as AWS, Azure, or Google Cloud Platform, including containerization with Docker and orchestration with Kubernetes
- Knowledge of data processing and streaming technologies including Apache Kafka, Apache Spark, MQTT, NATS, WebRTC, gRPC, and experience building high-throughput data pipelines
- Experience with database technologies including both SQL and NoSQL databases, data warehousing solutions, and time-series databases for handling large-scale telemetry data
- Understanding of API design and development with experience in RESTful services, microservices architecture, and API security best practices
- Knowledge of DevOps practices including CI/CD pipelines, infrastructure as code, monitoring, and automated testing frameworks
- Strong problem-solving skills and ability to work in fast-paced cloud development environments with mission-critical, high-availability systems
Nice to have:
- Experience with real-time data processing and stream analytics platforms for handling continuous telematics data feeds
- Knowledge of cloud security best practices including authentication, authorization, data encryption, and compliance with industry standards
- Familiarity with IoT data protocols and experience integrating with various telematics data sources and third-party aggregators
- Experience with monitoring and observability tools for tracking system performance, analyzing API usage patterns, and diagnosing issues in production environments
- Knowledge of data visualization and business intelligence tools for creating dashboards and reports from processed telematics data
- Experience with event-driven architecture and serverless computing for building scalable, cost-effective telematics solutions
- Background in agile development methodologies and experience working in collaborative, cross-functional team environments
- Understanding of automotive or transportation industry standards and experience with fleet management or logistics applications
Compensation at Applied Intuition for eligible roles includes base salary, equity, and benefits. Base salary is a single component of the total compensation package, which may also include equity in the form of options and/or restricted stock units, comprehensive health, dental, vision, life and disability insurance coverage, 401k retirement benefits with employer match, learning and wellness stipends, and paid time off. Note that benefits are subject to change and may vary based on jurisdiction of employment.
Applied Intuition pay ranges reflect the minimum and maximum intended target base salary for new hire salaries for the position. The actual base salary offered to a successful candidate will additionally be influenced by a variety of factors including experience, credentials & certifications, educational attainment, skill level requirements, interview performance, and the level and scope of the position.
Please reference the job posting’s subtitle for where this position will be located. For pay transparency purposes, the base salary range for this full-time position in the location listed is: $183,000 - $253,000 annually.
Don’t meet every single requirement? If you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyway. You may be just the right candidate for this or other roles.
Applied Intuition is an equal opportunity employer and federal contractor or subcontractor. Consequently, the parties agree that, as applicable, they will abide by the requirements of 41 CFR 60-1.4(a), 41 CFR 60-300.5(a) and 41 CFR 60-741.5(a) and that these laws are incorporated herein by reference. These regulations prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities, and prohibit discrimination against all individuals based on their race, color, religion, sex, sexual orientation, gender identity or national origin. These regulations require that covered prime contractors and subcontractors take affirmative action to employ and advance in employment individuals without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status or disability. The parties also agree that, as applicable, they will abide by the requirements of Executive Order 13496 (29 CFR Part 471, Appendix A to Subpart A), relating to the notice of employee rights under federal labor laws.
Ready to apply?
Apply to Applied Intuition
Join us in bringing joy to customer experience. Five9 is a leading provider of cloud contact center software, bringing the power of cloud innovation to customers worldwide.
Living our values everyday results in our team-first culture and enables us to innovate, grow, and thrive while enjoying the journey together. We celebrate diversity and foster an inclusive environment, empowering our employees to be their authentic selves.
- Design, build, and maintain public and private cloud infrastructure with a focus on reliability, scalability, and developer productivity
- Build and maintain internal developer environment tooling, primarily in Go and Python, to accelerate engineering workflows and reduce friction across the SDLC
- Drive automation initiatives that improve availability, reduce toil, and increase operational efficiency across Five9’s cloud platform
- Collaborate with Engineering teams to deliver high-quality software in a fast-paced environment, contributing technical depth to architecture and implementation decisions
- Monitor production and development environments, proactively identifying and resolving issues before they impact customers
- Contribute to incident response, SRE practices, and continuous improvement efforts to lower MTTD and MTTR
- Help define and evolve the platform engineering roadmap as Five9 scales its infrastructure for the next phase of growth
- 4+ years of Software Development Life Cycle experience, preferably in Agile/Scrum environments
- 3+ years of public cloud experience (GCP or AWS)
- 3+ years of systems and networking experience
- Strong proficiency with Kubernetes, Helm, GKE, and Docker; experience with ArgoCD and GitOps workflows is essential
- Experience designing and operating large-scale distributed systems
- Proficiency in Python and/or other scripting languages; experience with Go (Golang) is a strong plus
- Infrastructure as Code experience with Terraform
- Experience with CI/CD tooling including GitLab, Jenkins, Spinnaker, or similar
- Familiarity with config management tools such as Ansible, Puppet, or Chef
- Experience with Incident Management processes and SRE best practices
- Demonstrated ability to independently scope, prioritize, and execute complex infrastructure projects with minimal oversight
- Strong verbal and written communication skills
- BS in Computer Science or equivalent experience
- Experience with SIP telephony (Freeswitch, Asterisk, Kamailio, WebRTC) is a plus
Work Location: This role is fully remote for candidates who reside outside the 50 mile radius of our San Ramon office. For candidates who reside within 50 miles of our San Ramon location, this role is Hybrid and would require 3 days a week (M, W, TH) in our San Ramon office.
As part of our continued commitment to diversity, equity, and inclusion, Five9 supports pay transparency during the entire recruitment process. Actual compensation packages are based on several factors that are unique to each candidate including, but not limited to: skill set, depth of experience, certifications, and specific work location. The range displayed reflects the minimum and maximum target for new hire salaries for the job across the United States. Your recruiter can share more about the specific compensation package during your hiring process.
Additionally, the total compensation package for this position may also include an annual performance bonus, stock, and/or other applicable incentive compensation plans.
Our total reward package also includes:
- Health, dental, and vision coverage, beginning on the first day of employment. Five9 covers 100% of the employee portion of the health, dental and vision coverage and shares a high portion of the dependent cost. We also offer Short & Long-Term Disability, Basic Life Insurance, and a 401k saving plan with employer matching.
- Access to an innovative mental health support platform that offers personalized care and resources in areas such as: therapy, coaching and self-guided mindfulness exercises for all covered employees and their covered dependents.
- Generous employee stock purchase plan.
- Paid Time Off, Company paid holidays, paid volunteer hours and 12 weeks paid parental leave.
All compensation and benefits are subject to the requirements and restrictions set forth in the applicable plan documents and any written agreements between the parties.
Five9 embraces diversity and is committed to building a team that represents a variety of backgrounds, perspectives, and skills. The more inclusive we are, the better we are. Five9 is an equal opportunity employer.
View our privacy policy, including our privacy notice to California residents here: https://www.five9.com/pt-pt/legal.
Note: Five9 will never request that an applicant send money as a prerequisite for commencing employment with Five9.
Ready to apply?
Apply to Five9
Vice President, Engineering and AI Innovations
Share this job
Join us in bringing joy to customer experience. Five9 is a leading provider of cloud contact center software, bringing the power of cloud innovation to customers worldwide.
Living our values everyday results in our team-first culture and enables us to innovate, grow, and thrive while enjoying the journey together. We celebrate diversity and foster an inclusive environment, empowering our employees to be their authentic selves.
As VP of Engineering, AI Innovations, you will lead the our team of talented software developers that are responsible for Five9’s AI Insights, Agent Assist and GenAI Studio products. These products are in widespread usage today. You will be responsible for directing the next phase of the evolution of these products, significantly expanding their feature sets, improving their capabilities with the latest and greatest in AI technologies, and expanding their reach to more customers with better scale and enterprise capability. You’ll take end-to-end ownership, from development through operations.
Required Work Experience:
- 10+ years experience in engineering management.
- Experience leading Engineering delivery for Customer Experience AI products, including Agent Assistance, AI Agents, and Conversational Analytics.
Required Skills
- Technical Skills
AI / ML / GenAI Expertise
- Deep understanding of modern AI architectures: LLMs, RAG systems, embeddings, vector databases, multimodal models.
- Practical experience integrating LLMs into production systems, including prompt orchestration, function calling, structured outputs, and multi-agent workflows.
- Familiarity with model evaluation, A/B testing, safety techniques, latency/throughput trade-offs, and observability for AI systems.
- Understanding of fine-tuning, distillation, and model optimization (quantization, pruning, MoE, etc.).
- Experience with applied ML for NLP, ASR/TTS, NLU, and agent-assist use cases preferred.
Software Engineering Foundations
- Expert-level proficiency in Java and JVM-based ecosystems.
- Strong command of modern distributed systems design: microservices, event-driven architectures, concurrency, and fault tolerance.
- Experience in development and operations of software in public cloud (AWS, GCP, Azure). Nice-to-have: experience with Google Cloud Platform (GCP)
- Experience building highly scalable, low-latency systems for enterprise SaaS.
- Strong understanding of API design (REST, gRPC), SDKs, and integrations with enterprise systems.
- Proficiency with CI/CD (GitHub Actions, Jenkins, Spinnaker, etc.) and Infrastructure as Code (Terraform).
Operational Excellence
- Deep knowledge of SRE principles: SLIs/SLOs, incident management, error budgets.
- Experience running 24×7 production systems at scale, ideally in multi-region global deployments.
- Expertise in security, privacy, and compliance relevant to CCaaS environments (SOC2, GDPR, HIPAA, FedRAMP preferred).
- Solid grasp of network fundamentals (TCP/IP, HTTP/2/3, WebRTC basics, load balancing).
- People & Leadership Skills
Engineering Leadership
- Proven ability to lead, mentor, and grow high-performing engineering teams across multiple disciplines (backend, ML, frontend, DevOps, SRE).
- Track record of hiring top-tier engineering leaders and technologists.
- Ability to create a culture of excellence—high velocity, high quality, and accountability.
- Strong conflict-resolution skills; able to navigate ambiguity and align cross-functional teams.
Collaboration & Communication
- Exceptional written and verbal communication skills; able to clearly articulate vision, architecture, and trade-offs to both technical and non-technical audiences.
- Comfortable partnering with Product, Design, Sales Engineering, Customer Success, and Executive Leadership.
- Ability to inspire teams with a compelling technical vision and roadmap.
Customer-Centric Mindset
- Deep empathy for customers and agents using Five9’s AI products.
- Experience engaging customers directly to gather insights and validate direction.
- Ability to translate customer problems into clear technical strategies and roadmaps.
- Organizational & Strategic Skills
Vision and Strategy
- Ability to define and execute the long-range engineering strategy.
- Strong understanding of the AI competitive landscape; able to guide build-vs-buy decisions and partner evaluations.
- Experience driving architectural modernization initiatives to scale AI products.
Execution & Delivery
- Mastery of engineering execution frameworks—OKRs, agile methodologies, metrics-driven management.
- Ability to balance innovation with reliability, velocity, and long-term maintainability.
- Skilled in managing large, multi-quarter programs and cross-org dependencies.
Budgeting and Resource Planning
- Proficiency with capacity planning, headcount allocation, staffing strategy, and forecasting infrastructure costs.
- Experience negotiating vendor contracts, including AI model providers and cloud services.
Change Management
- Ability to lead through rapid growth, shifts in technology, and organizational restructuring.
- Experience merging teams, establishing new engineering sites, and building distributed engineering organizations.
Work Location: This role is fully remote for candidates who reside outside the 50 mile radius of our San Ramon office. For candidates who reside within 50 miles of our San Ramon location, this role is Hybrid and would require 3 days a week (M, W, TH) in our San Ramon office.
As part of our continued commitment to diversity, equity, and inclusion, Five9 supports pay transparency during the entire recruitment process. Actual compensation packages are based on several factors that are unique to each candidate including, but not limited to: skill set, depth of experience, certifications, and specific work location. The range displayed reflects the minimum and maximum target for new hire salaries for the job across the United States. Your recruiter can share more about the specific compensation package during your hiring process.
Additionally, the total compensation package for this position may also include an annual performance bonus, stock, and/or other applicable incentive compensation plans.
Our total reward package also includes:
- Health, dental, and vision coverage, beginning on the first day of employment. Five9 covers 100% of the employee portion of the health, dental and vision coverage and shares a high portion of the dependent cost. We also offer Short & Long-Term Disability, Basic Life Insurance, and a 401k saving plan with employer matching.
- Access to an innovative mental health support platform that offers personalized care and resources in areas such as: therapy, coaching and self-guided mindfulness exercises for all covered employees and their covered dependents.
- Generous employee stock purchase plan.
- Paid Time Off, Company paid holidays, paid volunteer hours and 12 weeks paid parental leave.
All compensation and benefits are subject to the requirements and restrictions set forth in the applicable plan documents and any written agreements between the parties.
Five9 embraces diversity and is committed to building a team that represents a variety of backgrounds, perspectives, and skills. The more inclusive we are, the better we are. Five9 is an equal opportunity employer.
View our privacy policy, including our privacy notice to California residents here: https://www.five9.com/pt-pt/legal.
Note: Five9 will never request that an applicant send money as a prerequisite for commencing employment with Five9.
Ready to apply?
Apply to Five9
Senior Software Development Engineer, C++
Share this job
Network Optix (Nx) is a global powerhouse in video software development, driven by a mission to empower the creation of intelligent video-based solutions and products capable of converting video into actionable data. Over a decade in the making, the Network Optix Enterprise Video Operating System helps innovative organizations rapidly and affordably build world-class, custom-tailored, enterprise-scale video products and solutions.
Nx is headquartered in Walnut Creek, California, with additional locations in Burbank, California, Portland, Oregon, Belgrade, Serbia; Hague, Netherland; Taipei, Taiwan, and regional teams distributed across the globe. Recognized on the Inc. 5000 Fastest Growing Companies list for 9 years running, we are committed to expanding our teams cross-functionally and globally.
Network Optix aims to power the world’s most intelligent video solutions, with the ultimate goal of carving a path toward revolutionizing the landscape of video technology and transforming how we perceive the world around us.
Develop and enhance video processing and streaming components of the Nx Media Server
Work with video formats, codecs, and container formats (H.264, H.265, MP4, MKV, etc.)
Implement and improve real-time video transport protocols (RTSP, RTP, WebRTC, etc.)
Optimize low-latency video pipelines and media streaming performance
Integrate and extend FFmpeg-based media processing pipelines
- Refactor existing code and increase test coverage (UT and FT)
- Review the code of other members of the team
Experience
Strong background in C++11 (or newer) in a multi-threaded environment
Experience working with video processing pipelines or media frameworks
Understanding of video codecs, container formats, and media streaming concepts
Experience with real-time streaming protocols such as RTP, RTSP, or WebRTC
Experience implementing high-performance or low-latency systems
Experience implementing unit and functional tests
- Experience and/or desire for using AI development tools (i.e. Claude/Gemini) to complement your core C++ skills.
- It is our goal to open our server source code as a tool to the entire C++ video world, so experience with driving open source communities is a plus.
Experience working with FFmpeg
Understanding of media transport protocols and NAT traversal (STUN/TURN/ICE)
Cross-platform development experience with Windows and Linux including embedded devices
- Experience with WebRTC media pipelines
- Competitive compensation
- Paid time off
- Flexible working hours
- Hybrid work in our brand-new comfortable office
- Employer-sponsored health coverage
- Working with top industry experts in our international team
Network Optix is an equal opportunity employer committed to diversity and inclusion in the workplace. We celebrate the diversity of our workforce, which includes people of all cultural, national, racial, gender identities, and those who have served in the military. We strive for an environment where creativity and collaborative growth thrive. If you have a disability or special need that requires accommodation, please let us know.
Ready to apply?
Apply to Network Optix
Senior Software Development Engineer, C++
Share this job
Network Optix (Nx) is a global powerhouse in video software development, driven by a mission to empower the creation of intelligent video-based solutions and products capable of converting video into actionable data. Over a decade in the making, the Network Optix Enterprise Video Operating System helps innovative organizations rapidly and affordably build world-class, custom-tailored, enterprise-scale video products and solutions.
Nx is headquartered in Walnut Creek, California, with additional locations in Burbank, California, Portland, Oregon, Belgrade, Serbia; Hague, Netherland; Taipei, Taiwan, and regional teams distributed across the globe. Recognized on the Inc. 5000 Fastest Growing Companies list for 9 years running, we are committed to expanding our teams cross-functionally and globally.
Network Optix aims to power the world’s most intelligent video solutions, with the ultimate goal of carving a path toward revolutionizing the landscape of video technology and transforming how we perceive the world around us.
Develop and enhance video processing and streaming components of the Nx Media Server
Work with video formats, codecs, and container formats (H.264, H.265, MP4, MKV, etc.)
Implement and improve real-time video transport protocols (RTSP, RTP, WebRTC, etc.)
Optimize low-latency video pipelines and media streaming performance
Integrate and extend FFmpeg-based media processing pipelines
- Refactor existing code and increase test coverage (UT and FT)
- Review the code of other members of the team
Experience
Strong background in C++11 (or newer) in a multi-threaded environment
Experience working with video processing pipelines or media frameworks
Understanding of video codecs, container formats, and media streaming concepts
Experience with real-time streaming protocols such as RTP, RTSP, or WebRTC
Experience implementing high-performance or low-latency systems
Experience implementing unit and functional tests
- Experience and/or desire for using AI development tools (i.e. Claude/Gemini) to complement your core C++ skills.
- It is our goal to open our server source code as a tool to the entire C++ video world, so experience with driving open source communities is a plus.
Experience working with FFmpeg
Understanding of media transport protocols and NAT traversal (STUN/TURN/ICE)
Cross-platform development experience with Windows and Linux including embedded devices
- Experience with WebRTC media pipelines
- Competitive compensation
- Paid time off
- Flexible working hours
- Hybrid work in our brand-new comfortable office
- Employer-sponsored health coverage
- Working with top industry experts in our international team
Network Optix is an equal opportunity employer committed to diversity and inclusion in the workplace. We celebrate the diversity of our workforce, which includes people of all cultural, national, racial, gender identities, and those who have served in the military. We strive for an environment where creativity and collaborative growth thrive. If you have a disability or special need that requires accommodation, please let us know.
Ready to apply?
Apply to Network Optix
Senior Software Development Engineer, C++
Share this job
Network Optix (Nx) is a global powerhouse in video software development, driven by a mission to empower the creation of intelligent video-based solutions and products capable of converting video into actionable data. Over a decade in the making, the Network Optix Enterprise Video Operating System helps innovative organizations rapidly and affordably build world-class, custom-tailored, enterprise-scale video products and solutions.
Nx is headquartered in Walnut Creek, California, with additional locations in Burbank, California, Portland, Oregon, Belgrade, Serbia; Hague, Netherland; Taipei, Taiwan, and regional teams distributed across the globe. Recognized on the Inc. 5000 Fastest Growing Companies list for 9 years running, we are committed to expanding our teams cross-functionally and globally.
Network Optix aims to power the world’s most intelligent video solutions, with the ultimate goal of carving a path toward revolutionizing the landscape of video technology and transforming how we perceive the world around us.
Develop and enhance video processing and streaming components of the Nx Media Server
Work with video formats, codecs, and container formats (H.264, H.265, MP4, MKV, etc.)
Implement and improve real-time video transport protocols (RTSP, RTP, WebRTC, etc.)
Optimize low-latency video pipelines and media streaming performance
Integrate and extend FFmpeg-based media processing pipelines
- Refactor existing code and increase test coverage (UT and FT)
- Review the code of other members of the team
Experience
Strong background in C++11 (or newer) in a multi-threaded environment
Experience working with video processing pipelines or media frameworks
Understanding of video codecs, container formats, and media streaming concepts
Experience with real-time streaming protocols such as RTP, RTSP, or WebRTC
Experience implementing high-performance or low-latency systems
Experience implementing unit and functional tests
- Experience and/or desire for using AI development tools (i.e. Claude/Gemini) to complement your core C++ skills.
- It is our goal to open our server source code as a tool to the entire C++ video world, so experience with driving open source communities is a plus.
Experience working with FFmpeg
Understanding of media transport protocols and NAT traversal (STUN/TURN/ICE)
Cross-platform development experience with Windows and Linux including embedded devices
- Experience with WebRTC media pipelines
- Competitive compensation
- Paid time off
- Flexible working hours
- Hybrid work in our brand-new comfortable office
- Employer-sponsored health coverage
- Working with top industry experts in our international team
Network Optix is an equal opportunity employer committed to diversity and inclusion in the workplace. We celebrate the diversity of our workforce, which includes people of all cultural, national, racial, gender identities, and those who have served in the military. We strive for an environment where creativity and collaborative growth thrive. If you have a disability or special need that requires accommodation, please let us know.
Ready to apply?
Apply to Network Optix
Quality Assurance Engineer (User Acceptance Testing)
Share this job
Ready to be at the forefront of innovation in K-12 education technology? Lightspeed Systems, serving millions of students and educators with a rapidly growing product line, is seeking a User Acceptance Testing QA Engineer to join our dynamic team. We offer more than just a job—this is an opportunity to grow your career, be recognized for your hard work, and thrive in a supportive and collaborative office environment.
ABOUT THE ROLE
You'll play a critical role in test planning, execution, coordination with cross-functional teams, and ensuring every release meets the high bar our educators expect.
Your responsibilities will include:
- Designing and executing comprehensive test plans and strategies with a focus on teacher and student workflows across Chrome, web, and real-time messaging surfaces.
- Actively participating in Agile Scrum ceremonies, story definitions, and sprint planning alongside product and engineering teams.
- Developing test scenarios from Epics, User Stories, and acceptance criteria, paying particular attention to multi-device, multi-student edge cases that mirror real classroom conditions.
- Identifying, reproducing, and documenting defects with exceptional precision and detail; collaborating with developers and stakeholders for timely resolution.
- Managing UAT environments, triaging issues, and ensuring optimal test coverage across supported platforms (ChromeOS, Windows, Mac) and varying network configurations typical of school environments.
- Maintaining and updating the defect backlog using JIRA.
- Coordinating UAT test efforts with internal teams, customers, and external partners, including gathering feedback from educators and district IT administrators.
- Producing test metrics and delivering detailed reports to drive improvements.
- Supporting production releases and managing the escalation process during support events.
- Validating real-time features such as screen monitoring, screen sharing, device lock, link pushing, and messaging to ensure reliability under realistic classroom-scale conditions.
NOTE:
- This is a hybrid position and several days each week will be required onsite at our Austin, Texas headquarters.
- Sponsorship is not available for this position.
ABOUT YOU
To excel as a QA Engineer on our team, you should have:
- A meticulous, detail-obsessed approach to testing—you catch the subtle regressions and interaction quirks that others miss.
- An understanding of how teachers actually use classroom management software during instruction, and empathy for the educator experience. Prior experience in education, edtech, or K-12 environments is a strong plus.
- Strong project management and planning skills, with the ability to prioritize and balance multiple projects in a fast-paced, high-volume environment.
- Extensive knowledge and hands-on experience with defect management tools, particularly JIRA.
- A solid foundation in manual testing, with the ability to develop thorough test cases and identify edge cases across various platforms.
- Demonstrated ability to collaborate cross-functionally with QA, developers, product managers, and technical leads to resolve defects and clarify requirements.
- Excellent organizational and time-management skills, with strict attention to detail and quality.
Required Knowledge, Skills, and Experience
- Bachelor's degree in a relevant field or equivalent work experience.
- Self-motivated and independent, capable of driving testing efforts with minimal supervision.
- Lightspeed Systems product experience a plus; Classroom experience strongly preferred.
- 3+ years working in cross-functional teams (developers, testers, BAs, TPMs).
- 3+ years working with key-value databases (Amazon DynamoDB is a plus).
- 3+ years applying software QA processes, including automation tools and performance metrics.
- Strong understanding and application of risk analysis in the QA process.
- Experience managing conflict and resolving complex issues quickly and effectively.
- Familiarity with Test Case Management tools for designing, executing, and documenting tests.
- Experience across multiple testing types: UI, API, functional, smoke, regression, cross-browser, mobile.
- Comfort testing across ChromeOS, Windows, and macOS environments, and familiarity with Chrome browser extensions.
Preferred Knowledge, Skills, and Experience
- Strong analytical skills with a data-driven approach to QA.
- Experience querying, writing reports, and presenting actionable insights.
- Experience testing real-time communication features (WebSocket/WebRTC) or multi-user interactive applications.
- Familiarity with K-12 network environments, including web filtering, SSL inspection, and device management (MDM/Google Admin Console).
-
Additional Agile certifications are a plus.
-
Familiarity with SCCM, GPO, AWS, and other modern deployment/infrastructure tools.
ABOUT US
With more than 25 years of serving education, Lightspeed Systems delivers the most in-depth visibility and control to power exceptional schools where students are safe and engaged; technology is compliant and easily managed; and resources are secure and optimized. Purpose-built for school networks and devices, Lightspeed’s cloud-managed solutions include the most effective web filtering, student safety monitoring, classroom management, device management, and data analytics software available. Headquartered in Austin, Texas, with a European office in London, UK, Lightspeed serves over 23 million students across 31,000 schools in 43 countries, utilizing 15 million devices. Learn more at www.lightspeedsystems.com.
We love our employees, and we show it. Our benefits and perks are built to support your overall wellbeing—at work and beyond. Offerings vary by country.
ABOUT OUR ATX HQ
If your role includes spending time onsite, you will LOVE being at the ranch. Our uniquely Lightspeed (and totally Texas) corporate headquarters has everything Lightspeeders need to get the job done – and a whole lot more.
- 15,000 sq. ft. of open work area, offices, and huddle rooms
- Snacks galore and a private chef serving up lunch Tuesday through Thursday every week
- A state-of-the-art fitness center (with outfitted locker rooms)
- Physical therapist onsite regularly
- Indoor and outdoor casual collaboration spots
- Pet-friendly office environment
- A golf simulator, go-carts, shuffleboard, corn hole, and MORE fun
All within 31 sprawling acres of Live Oak trees that foster a natural habitat for local wildlife. It is not uncommon to be greeted daily by whitetail deer. (Maybe it wants to join your meeting?)
Lightspeed Systems is an equal opportunity employer. We are committed to a work environment that supports, inspires, and respects all individuals and in which personnel processes are merit-based and applied without discrimination on the basis of race, color religion, sex, sexual orientation, gender identity, marital status, age, disability, national or ethnic origin, military service status, or other protected characteristic.
Ready to apply?
Apply to Lightspeed Systems
Who we are
Kentik is the network intelligence platform for modern infrastructure teams. Unlike traditional monitoring and observability tools, we demystify complex network operations, enabling organizations to deliver applications and innovation at scale. Built by network experts to make critical insight accessible to every engineer, Kentik is the real-time source of truth that understands every network in context — from data center to cloud to the internet. This single platform unifies and correlates cloud, device, flow, and synthetic data to turn telemetry into action. Market leaders like Akamai, Booking.com, Dropbox, and Zoom rely on Kentik to run, manage, and optimize their networks.
What we do
Kentik builds observability products for some of the most complex networks in the world. Our platform ingests high-volume network, flow, and telemetry data and transforms it into actionable insights for engineering, operations, and business teams.
As part of our continued investment in observability, we are building out our Synthetics Monitoring capabilities to help customers proactively monitor application performance, availability, and user experience across distributed environments.
What you'll do
As a Product Manager for Synthetics, you will own the product roadmap and execution for Kentik’s synthetic monitoring capabilities end-to-end. You will work closely with engineering, design, and customer-facing teams to deliver technically sound, customer-driven solutions that help users monitor and troubleshoot modern web applications and networked systems.
In this role, you will:
- Own and drive the product roadmap for Synthetics, balancing customer needs, technical feasibility, and business priorities
- Independently prioritize features, enhancements, and technical investments, while partnering closely with senior product leadership for guidance and alignment
- Translate customer problems and requirements into clear, actionable product specifications and user stories for engineering teams
- Work closely with engineers to define, build, and iterate on synthetic monitoring capabilities, including application, transaction, and protocol-based tests
- Engage regularly with customers and customer-facing teams (Sales, Solutions Engineering, Customer Success) to gather feedback, validate assumptions, and inform product decisions
- Develop a strong understanding of how customers monitor web applications, services, and networks using synthetic testing approaches
- Use data, product usage insights, and customer feedback to evaluate success and guide continuous improvement
- Support feature delivery through the full product lifecycle, from discovery and definition through delivery and iteration
What you'll bring
Studies have shown that some candidates tend to apply to jobs only if they meet 100% of the qualifications. We encourage you to apply if you meet most of the criteria - even if you don’t match all of the qualifications, your skills and experience could be valuable in this role!
We’re looking for a technically strong, execution-oriented product manager who is excited to own a critical product area and grow with the role.
- 5+ years of experience in a technical role at a technology company (e.g., network engineering, systems engineering, SRE, IT operations, infrastructure, or similar)
- Strong understanding of networking fundamentals, telemetry, and the OSI stack
- Familiarity with SaaS products, cloud infrastructure, and modern application architectures
- Experience using or working with monitoring and observability tools such as SolarWinds, LogicMonitor, ThousandEyes, or similar platforms
- Strong analytical and problem-solving skills, with the ability to turn complex technical concepts into clear, actionable requirements
- Ability to communicate effectively with engineering teams and collaborate across disciplines
- A fast learner who is comfortable operating in evolving problem spaces
Nice to Haves
- Prior product management experience is strongly preferred, but not required
- Candidates transitioning into product management from technical roles are encouraged to apply
- Experience with synthetic monitoring concepts and tooling, including web, transaction, and protocol-based tests
- Familiarity with scripting or automation tools (e.g., JavaScript, Selenium, browser-based testing frameworks)
- Experience working with technologies such as WebRTC, browser automation, or voice-based testing
- Hands-on experience with Linux and/or Windows server administration
- Background working with networking vendors or technologies (e.g., Cisco, Juniper, Arista) and network security tools such as firewalls
- Networking certifications (e.g., CCNA, CCNP, or equivalent) are a plus but not required
What we offer
Kentik is a fully remote company that operates globally. We seek professionals that will help us thrive as an organization, and in turn, to broaden and enhance your career. We’re very thorough in the interview process to understand your skills and how they will relate to your successful growth here at Kentik. Our compensation philosophy encompasses a fair program for all in order to attract, engage and retain talented individuals who will drive our business and wow our customers.
The compensation range for this position is: $160,000 - $180,000. This range reflects the low and high end of the U.S. compensation range Kentik reasonably and generally expects to pay the hired candidate in this role. The actual compensation offered may be lower or higher than the stated range depending on various factors, including but not limited to:
- Experience with the skill sets required for success
- Demonstrated competencies and potential
- A geographic market-based approach
In addition to a great career opportunity, Kentik offers stellar benefits for our employees, which include:
- 100% of premiums are paid by company for health, vision and dental coverage for you and your dependents
- Additionally, an annual Health Reimbursement Account (HRA) of $3,000 for an individual or $4,500 for a family
- Paid family & medical leave
- Open PTO, a quarterly Wellness Day, and a minimum of 10 paid holidays
- 401(k) retirement account
- Home office reimbursement
- Stock options
Note: Benefits are as listed for all US full-time employees. For compensation, international applicants will be treated equitably in relation to the laws applicable within the countries in which we operate.
Come work with us
The true meaning of Kentik is visibility. We’re committed to making sure everyone feels empowered to use their voice, has a sense of belonging, and is represented at Kentik.
We don’t look for individuals who fit the culture, but those who will continue to add to the culture.
We encourage everyone to apply, especially those individuals who are underrepresented in the industry: people of color, LGBTQI+ community, women, individuals with disabilities (both seen and unseen), veterans, and people of any age or family status.
Kentik is committed to creating an inclusive interview process. If you require a reasonable accommodation during the application or interview process, please reach out to recruiting@kentik.com.
Come as you are!
You will be working at a fast-growing, well-funded startup alongside industry thought leaders and network aficionados as we build the future of observability and set the high bar for how network operations and digital businesses should run. With a competitive salary and amazing benefits on top of the meaningful and challenging projects you’ll take on, we’re sure you’ll enjoy joining the Kentik team.
#li-remote
Ready to apply?
Apply to Kentik
Mid-Level Full Stack Developer (Ruby on Rails)
Share this job
About Prevail Legal
A well-funded startup founded in San Francisco, our workforce includes a diverse collection of individuals located across the country. Our first-of-its-kind platform combines secure video conferencing with a collection of intuitive tools developed for conducting remote, in-person, and hybrid legal proceedings.
By maintaining a dynamic work environment where employees collaborate and grow, we aim to modernize and transform the processes involved in court reporting, testimony management, trial preparation, use of video evidence, and more. Join us in disrupting the legal industry and beyond while working alongside our talented team!
About the Position: We are seeking a motivated and skilled Mid-Level Full Stack Developer with experience in Ruby on Rails. As a Mid-Level Full Stack Developer, you will contribute to building and maintaining web applications, collaborating with the team to implement new features, and optimizing performance. You will work with both object-oriented and functional programming paradigms in a fully remote environment. Success in this role requires a solid understanding of Git/source control and familiarity with Gen-AI tools and their practical applications in development workflows. This position reports to the Chief Technology Officer.
Required Qualifications:
- 4+ years of Ruby on Rails experience
- Strong understanding of Git/source control systems
- Solid understanding of object-oriented and functional programming paradigms
- Ability to write clear technical documentation
- Familiarity with Gen-AI tools and their practical applications in development workflows
Preferred Knowledge:
- Familiarity with WebRTC
- Experience writing performant JavaScript preferably Stimulus, Hotwire, or Importmaps
- Understanding of asset optimization techniques
- Experience with PostgreSQL (1+ year preferred)
- Exposure to AWS/Kubernetes environments
Ideal Candidate:
- A passionate self-starter with strong time-management skills
- Exceptional problem-solving ability and critical thinking
- Collaborative but capable of working independently
- Experience working in smaller companies or startups is a plus
- Interest in mentoring junior developers and growing within the company
Benefits:
- Comprehensive medical, dental, vision, and 401(k) plans
- PTO, including vacation and company holidays
- Generous continuing education allowance
- Employee stock option plan
- Remote-first workplace
- Open, diverse, and respectful work culture
Compensation Range: $120,000 - $160,000 per year. The final base salary will be determined based on several factors, including geographical location, level of experience, relevant skills, and knowledge.
We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender, gender identity or expression, or veteran status. We are proud to be an equal opportunity workplace.
Ready to apply?
Apply to Prevail