• Lead product marketing activities for the Kentik Cloud, Synthetics, and Security products and solutions
• Develop and own the go-to-market plan, segment and persona strategy, messaging, positioning, and storytelling for Kentik solutions for the Enterprise market.
• Develop product level messaging and content reflecting end-to-end workflows and use cases which align to business outcomes
• Enhance and own the integrated product launch program, partnering with product management, marketing, sales, customer success, partner teams, and enablement to drive business impact 
• Identify target personas, understand their key business problems, and pain points, and articulate Kentik’s value proposition to drive desired outcomes
• Oversee creation of, audit, and maintain core assets: messaging frameworks, value propositions, customer presentations, web content, solution briefs, other marketing collateral, and executive buyer narratives
• Partner with revenue marketing, sales, and channel teams to facilitate message pull-through in campaigns and sales and customer success conversations
• Create effective plays and enablement for sales and CS teams
• Work closely with product management to align marketing with product features and roadmap

What you'll bring

Studies have shown that some candidates tend to apply to jobs only if they meet 100% of the qualifications. We encourage you to apply if you meet most of the criteria - even if you don’t match all of the qualifications, your skills and experience could be valuable in this role!

• 4+ years experience in product or solutions marketing in a high growth software organization
• Experience marketing IT, networking, management, and/or security solutions to practitioners and decision makers
• Experience defining and leading product launches in matrixed environments
• Experience understanding technology at a deep level and ability to translate into business needs and outcomes concisely
• You must be comfortable communicating at all levels within Kentik, customers, and partners, including executive and C-level leaders
• You are a team player, knowing how to work well cross-functionally to rally teams around your strategy and plans  
• A deep sense of ownership and accountability is required along with the ability to influence and inspire 
• Strive for excellence with a sharp eye for messaging accuracy and alignment

What we offer

Kentik is a fully remote company that operates globally. We seek professionals that will help us thrive as an organization, and in turn, to broaden and enhance your career. We’re very thorough in the interview process to understand your skills and how they will relate to your successful growth here at Kentik. Our compensation philosophy encompasses a fair program for all in order to attract, engage and retain talented individuals who will drive our business and wow our customers.

The compensation range for this position is: $145,000 - $190,000. This range reflects the low and high end of the U.S. compensation range Kentik reasonably and generally expects to pay the hired candidate in this role. The actual compensation offered may be lower or higher than the stated range depending on various factors, including but not limited to:

• Experience with the skill sets required for success
• Demonstrated competencies and potential 
• A geographic market-based approach

In addition to a great career opportunity, Kentik offers stellar benefits for our employees, which include:

• 100% of premiums are paid by company for health, vision and dental coverage for you and your dependents
• Additionally, an annual Health Reimbursement Account (HRA) of $3,000 for an individual or $4,500 for a family
• Paid family & medical leave 
• Open PTO, a quarterly Wellness Day, and a minimum of 10 paid holidays
• 401(k) retirement account
• Home office reimbursement 
• Stock options

Note: Benefits are as listed for all US full-time employees. For compensation, international applicants will be treated equitably in relation to the laws applicable within the countries in which we operate.

 

As a Senior Product Manager for Platform UI, you will own the roadmap and execution for the user experience across Kentik’s platform. You will work at the intersection of product, design, and engineering to create a unified, high-quality experience that enables network professionals to move seamlessly across products and workflows.

In this role, you will:

• Own and drive the product roadmap for platform UI, balancing user experience improvements, cross-product consistency, and feature delivery
• Define and evolve a coherent information architecture, navigation model, and interaction patterns across the platform
• Partner closely with platform and backend product teams to align on shared data models, APIs, and platform primitives that power the UI
• Translate customer research, product usage data, and domain expertise into clear product requirements and prioritized work
• Identify UX inconsistencies, redundant patterns, and fragmentation across products, and drive alignment toward a unified experience
• Work closely with design to ensure high-quality, usable, and scalable user experiences
• Engage regularly with customers including network engineers, NetOps teams, and SREs to validate direction and uncover unmet needs
• Define success metrics for platform UI initiatives and measure impact post-launch
• Support cross-product decisions that impact the overall user experience across Kentik
• Identify opportunities to integrate AI-driven capabilities such as intelligent alerting, natural language interfaces, and contextual recommendations into the UI

What you'll bring

Studies have shown that some candidates tend to apply to jobs only if they meet 100% of the qualifications. We encourage you to apply if you meet most of the criteria - even if you don’t match all of the qualifications, your skills and experience could be valuable in this role!

• 6+ years of product management experience, ideally in infrastructure, networking, or observability domains
• Experience owning UI, UX, or platform experience initiatives across multi-product systems
• Strong UX and product design sensibility, with the ability to partner deeply with design and articulate clear user experience principles
• Experience working in complex product environments with multiple teams, products, and legacy considerations
• Ability to drive alignment across engineering, design, and product teams without direct authority
• Strong communication and stakeholder management skills
• Comfort operating in ambiguous environments and making well-reasoned decisions with incomplete information
• Familiarity with networking fundamentals and infrastructure concepts

Our tech stack

• Our core data engine and platform are primarily written in Go
• We use Node.js + Express for application serving, and React as our primary UI framework
• We also use some JS and Python for tooling/scripting
• In addition to our own database, we use Postgres, Kafka, Mysql, and Redis
• Internal and public APIs expose both rest/json and gRPC endpoints
• Haproxy, Envoy for API traffic routing and balancing
• Github for source control, PRs, issues
• Jenkins for automated builds

What we offer

Kentik is a fully remote company that operates globally. We seek professionals that will help us thrive as an organization, and in turn, to broaden and enhance your career. We’re very thorough in the interview process to understand your skills and how they will relate to your successful growth here at Kentik. Our compensation philosophy encompasses a fair program for all in order to attract, engage and retain talented individuals who will drive our business and wow our customers.

The compensation range for this position is: $190,000– $225,000. This range reflects the low and high end of the U.S. compensation range Kentik reasonably and generally expects to pay the hired candidate in this role. The actual compensation offered may be lower or higher than the stated range depending on various factors, including but not limited to:

• Experience with the skill sets required for success
• Demonstrated competencies and potential 
• A geographic market-based approach

In addition to a great career opportunity, Kentik offers stellar benefits for our employees, which include:

• 100% of premiums are paid by company for health, vision and dental coverage for you and your dependents
• Additionally, an annual Health Reimbursement Account (HRA) of $3,000 for an individual or $4,500 for a family
• Paid family & medical leave 
• Open PTO, a quarterly Wellness Day, and a minimum of 10 paid holidays
• 401(k) retirement account
• Home office reimbursement 
• Stock options

Note: Benefits are as listed for all US full-time employees. For compensation, international applicants will be treated equitably in relation to the laws applicable within the countries in which we operate.

 

Kentik is looking for an experienced Staff Software Engineer to join our NMS (Network Monitoring System) team. This team is responsible for bringing the deep visibility Kentik is known for into network infrastructure.

Our platform ingests trillions of records and serves hundreds of thousands of queries for our users each day. You will help us build support for the thousands of devices in our customers’ networks: from popular off-the-shelf gear to obscure and baffling devices from the dark corners of the networking Twilight Zone.

We have built a team of world-class engineers, network experts, and technology thought leaders in a remote-friendly culture from day one. While prior experience in a remote environment is not required, we highly value strong collaboration and communication skills, as well as a high level of independence and autonomy.

As a Senior Software Engineer on our NMS team, you will help us build and improve the systems that we use to collect metrics and data from our customers’ devices. Since this is a new role on our team, you will have the opportunity to make it your own and help us define the function as our team grows.

• Build support and map data for a huge variety of network devices
• Perform device support gap analysis for new and prospective customers
• Help us define configuration schemas that make it easier for our engineers and our customers to get their data into the Kentik Platform
• Work with other engineers and teams to improve data collection accuracy and  strategies
• Help us build a culture of ownership by proactively identifying and solving problems
• Collaborate with other software engineers on the NMS team - as well as PM, support, and sales teams

What you'll bring

Studies have shown that some candidates tend to apply to jobs only if they meet 100% of the qualifications. We encourage you to apply if you meet most of the criteria - even if you don’t match all of the qualifications, your skills and experience could be valuable in this role!

• 6+ years of experience building and maintaining production SaaS software
• Experience with scripting (we currently use Starlark/Python)
• Familiarity with strongly-typed languages (we use Go) and data service patterns
• A strong desire to learn, grow, and take ownership of fixing hard problems
• A knowledge of networking protocols like SNMP and gNMI is a plus

Our tech stack

• Our core data engine and platform are primarily written in Go
• We use Node.js + Express for application serving, and React as our primary UI framework
• We also use some JS and Python for tooling/scripting
• In addition to our own database, we use Postgres, Kafka, Mysql, and Redis
• Internal and public APIs expose both rest/json and gRPC endpoints
• Haproxy, Envoy for API traffic routing and balancing
• Github for source control, PRs, issues
• Jenkins for automated builds

What we offer

Kentik is a fully remote company that operates globally. We seek professionals that will help us thrive as an organization, and in turn, to broaden and enhance your career. We’re very thorough in the interview process to understand your skills and how they will relate to your successful growth here at Kentik. Our compensation philosophy encompasses a fair program for all in order to attract, engage and retain talented individuals who will drive our business and wow our customers.

The compensation range for this position is: $190,000 – $225,000. This range reflects the low and high end of the U.S. compensation range Kentik reasonably and generally expects to pay the hired candidate in this role. The actual compensation offered may be lower or higher than the stated range depending on various factors, including but not limited to:

• Experience with the skill sets required for success
• Demonstrated competencies and potential 
• A geographic market-based approach

In addition to a great career opportunity, Kentik offers stellar benefits for our employees, which include:

• 100% of premiums are paid by company for health, vision and dental coverage for you and your dependents
• Additionally, an annual Health Reimbursement Account (HRA) of $3,000 for an individual or $4,500 for a family
• Paid family & medical leave 
• Open PTO, a quarterly Wellness Day, and a minimum of 10 paid holidays
• 401(k) retirement account
• Home office reimbursement 
• Stock options

Note: Benefits are as listed for all US full-time employees. For compensation, international applicants will be treated equitably in relation to the laws applicable within the countries in which we operate.

 

Do you love helping customers implement innovative solutions and solve technical problems? Do you have a passion for learning about the latest technologies? Do you have a knack for helping customers understand the unique business value that a technical solution provides? Are you ready to bring a combination of technical skills, business acumen, and a do-whatever-it-takes attitude to help customers successfully leverage the Kentik solution to transform their businesses?

Kentik is looking for a Solutions Engineer to support our growing sales team and help bring the Kentik solution to market. This is an excellent opportunity to join one of Kentik’s most important technical teams, work with some of the best and brightest engineers in the industry, and develop your skills within one of the most innovative companies in the networking space. Solution Engineers at Kentik have the opportunity to help shape our product strategy and enable a broad set of use cases by working directly with our customers.

• Manage all technical aspects of the sales process including product demonstration, proof of concept, customer on-boarding, and feature requests
• Respond to RFIs, RFPs, and RFQs
• Assist marketing in identifying opportunities to expand product marketing collateral to help close sales opportunities
• Champion of listening to customer requirements to channel product feedback and feature requests to the product management organization
• In collaboration with Customer Success, post-sales engineering check-ins with customers to maintain high customer success rates, share new features and product roadmap, and help customers integrate with their own in-house tools and systems
• Work in tandem with account team to meet or exceed monthly, quarterly, and annual booking objectives
• Attend trade shows, conferences, and meetups
• Requires frequent travel (30%+), often on short notice, including regular onsite meetings with current and prospective customers, with fluctuations by territory and quarter

What you'll bring

Studies have shown that some candidates tend to apply to jobs only if they meet 100% of the qualifications. We encourage you to apply if you meet most of the criteria - even if you don’t match all of the qualifications, your skills and experience could be valuable in this role!

• 5+ years experience in a high tech sales/solutions engineering or systems/network engineering role
• Must be located on the U.S. East Coast
• Ability to conduct technical conversations with prospects ranging from staff-level engineers and architects to senior executives
• Strong verbal and written communication skills
• Experience managing Cisco/Juniper routers and your own Linux servers
• Strong understanding of network and application protocols (e.g. DNS, BGP, Netflow, TCP/IP, HTTP, SNMP) and their use for infrastructure design and operations
• Programming proficiency in a scripting language
• Understanding of DDoS attacks and basic mitigation methods

What we offer

Kentik is a fully remote company that operates globally. We seek professionals that will help us thrive as an organization, and in turn, to broaden and enhance your career. We’re very thorough in the interview process to understand your skills and how they will relate to your successful growth here at Kentik. Our compensation philosophy encompasses a fair program for all in order to attract, engage and retain talented individuals who will drive our business and wow our customers.

The base salary range for this position is: $133,000 - $168,000, with an expected overall targeted earnings (OTE) range of: $190,000 - $240,000. The salary range and OTE reflect the low and high end of the U.S. range Kentik reasonably and generally expects to pay the hired candidate in this role. The actual salary offered may be lower or higher than the stated range depending on various factors, including but not limited to:

• Experience with the skill sets required for success
• Demonstrated competencies and potential 
• A geographic market-based approach

In addition to a great career opportunity, Kentik offers stellar benefits for our employees, which include:

• 100% of premiums are paid by company for health, vision and dental coverage for you and your dependents
• Additionally, an annual Health Reimbursement Account (HRA) of $3,000 for an individual or $4,500 for a family
• Paid family & medical leave 
• Open PTO, a quarterly Wellness Day, and a minimum of 10 paid holidays
• 401(k) retirement account
• Home office reimbursement 
• Stock options

Note: Benefits are as listed for all US full-time employees. For compensation, international applicants will be treated equitably in relation to the laws applicable within the countries in which we operate.

The Prototype Design Engineer joins a small but growing Product Design team with a passion for usability and the ability to make complex systems easy to understand. You will work closely with Product Managers to drive the creation of compelling features and actionable insights across our platform, including our Cloud Observability product line. Your role is integral in creating intuitive and easily navigable experiences for our users.

• Gather and review requirements from Product Managers and customers, identifying pain points and designing solutions.
• Use prototypes as communication tools to align design, research, and engineering teams around shared understanding and direction.
• Take a holistic approach to improve Kentik's UX, contributing to its overall accessibility and usability.
• Effectively present and articulate design choices to various stakeholders, including Product Management, Engineering Management, customers, and executives.
• Collaborate with other Product Designers to drive strategic UX initiatives across the entire product and enhance the overall Kentik experience by making it more accessible to novice users.
• Produce UI artifacts using appropriate tools based on the design exercise, such as high-to-low-resolution mockups, and visual designs.

What you'll bring

Studies have shown that some candidates tend to apply to jobs only if they meet 100% of the qualifications. We encourage you to apply if you meet most of the criteria - even if you don’t match all of the qualifications, your skills and experience could be valuable in this role!

• Demonstrated curiosity and/or experience in observability/infrastructure analytics or monitoring, with a willingness to learn complex technical concepts and present them with simple UX.
• Strong prototyping skills, capable of quickly iterating and adjusting designs to achieve consensus.
• Analytical and structured mindset, capable of asking the right questions, digging into user data, talking to customers, and making design choices that benefit our user base.
• Passion for enterprise SaaS offerings, particularly data-heavy products with complex visualizations, and the ability to evaluate competitors in the market.
• Proven ability to work across design and engineering, comfortably navigating both conceptual and technical discussions
• Demonstrated experience with LLMs and prompt engineering (through work, research, or significant personal projects).
• 4+ years of software engineering experience with Python or similar languages.
• Background in human-computer interaction, UX, or instructional design
• Ability to manage multiple concurrent projects and prioritize effectively.
• Experience with version control, CI/CD, and modern software development practices.

Nice to haves:

• Ability to thrive in a fast-paced, autonomous environment.
• Familiarity with networking as a field, and a willingness to learn.
• Experience with Claude or other frontier AI models in production settings.
• Experience with Data Analytics tools and platforms, including data visualization over large datasets.
• Understanding of transforming complex domain-specific workflows into intuitive UI/UX.
• Practical experience in Frontend Engineering, with proficiency in Node/React being highly advantageous.
• Familiarity with Public Cloud Analytics or infrastructure monitoring.

Our tech stack

• Our core data engine and platform are primarily written in Go
• We use Node.js + Express for application serving, and React as our primary UI framework
• We also use some JS and Python for tooling/scripting
• In addition to our own database, we use Postgres, Kafka, Mysql, and Redis
• Internal and public APIs expose both rest/json and gRPC endpoints
• Haproxy, Envoy for API traffic routing and balancing
• Github for source control, PRs, issues
• Jenkins for automated builds

What we offer

Kentik is a fully remote company that operates globally. We seek professionals that will help us thrive as an organization, and in turn, to broaden and enhance your career. We’re very thorough in the interview process to understand your skills and how they will relate to your successful growth here at Kentik. Our compensation philosophy encompasses a fair program for all in order to attract, engage and retain talented individuals who will drive our business and wow our customers.

The compensation range for this position is: $170,000 – $210,000. This range reflects the low and high end of the U.S. compensation range Kentik reasonably and generally expects to pay the hired candidate in this role. The actual compensation offered may be lower or higher than the stated range depending on various factors, including but not limited to:

• Experience with the skill sets required for success
• Demonstrated competencies and potential 
• A geographic market-based approach

In addition to a great career opportunity, Kentik offers stellar benefits for our employees, which include:

• 100% of premiums are paid by company for health, vision and dental coverage for you and your dependents
• Additionally, an annual Health Reimbursement Account (HRA) of $3,000 for an individual or $4,500 for a family
• Paid family & medical leave 
• Open PTO, a quarterly Wellness Day, and a minimum of 10 paid holidays
• 401(k) retirement account
• Home office reimbursement 
• Stock options

Note: Benefits are as listed for all US full-time employees. For compensation, international applicants will be treated equitably in relation to the laws applicable within the countries in which we operate.

 

Kentik's Platform Engineering group is responsible for storing, enriching, and querying traffic metadata and metrics from the world's largest networks. Our platform actively monitors infrastructure, triggers automated responses to outages and attacks, and is critical to delivering complete network observability to our customers. Our platform ingests trillions of records and serves hundreds of thousands of queries for our users each day.  The scale that this group services is tremendous.  

Platform Engineering consists of 3 teams: (1) Ingest, (2) KDE Storage and Query, & (3) Network Data. Our KDE Storage Team is seeking an experienced backend engineer to scale our storage services. 

What you'll bring

Studies have shown that some candidates tend to apply to jobs only if they meet 100% of the qualifications. We encourage you to apply if you meet most of the criteria - even if you don’t match all of the qualifications, your skills and experience could be valuable in this role!

• 7+ years of experience in backend development using Go/C/Rust, with a strong understanding of distributed systems, concurrency, and high-throughput data pipelines. 
• Experience with Timeseries Databases, especially the storage layer, is a big plus. 
• Experience with object storage or distributed filesystems. 
• Experience designing tiered storage strategies (Hot/Warm/Cold) and TTL-based data eviction at scale.
• A passion to grow personally and contribute to our team.
• Strong collaboration skills, essential for Kentik's remote-friendly culture.

Our tech stack

• Our core data engine and platform are primarily written in Go
• We use Node.js + Express for application serving, and React as our primary UI framework
• Tooling: JS and Python for tooling and scripting.
• Infrastructure & Messaging: Kafka for streaming pipelines, Redis for caching, and Postgres/MySQL for metadata.
• APIs & Routing: REST/JSON and gRPC endpoints via HAProxy and Envoy.
• Operations: GitHub for source control, Jenkins for CI/CD, and Jira for project tracking.

What we offer

Kentik is a fully remote company that operates globally. We seek professionals that will help us thrive as an organization, and in turn, to broaden and enhance your career. We’re very thorough in the interview process to understand your skills and how they will relate to your successful growth here at Kentik. Our compensation philosophy encompasses a fair program for all in order to attract, engage and retain talented individuals who will drive our business and wow our customers.

The compensation range for this position is: $200,000– $245,000. This range reflects the low and high end of the U.S. compensation range Kentik reasonably and generally expects to pay the hired candidate in this role. The actual compensation offered may be lower or higher than the stated range depending on various factors, including but not limited to:

• Experience with the skill sets required for success
• Demonstrated competencies and potential 
• A geographic market-based approach

In addition to a great career opportunity, Kentik offers stellar benefits for our employees, which include:

• 100% of premiums are paid by company for health, vision and dental coverage for you and your dependents
• Additionally, an annual Health Reimbursement Account (HRA) of $3,000 for an individual or $4,500 for a family
• Paid family & medical leave 
• Open PTO, a quarterly Wellness Day, and a minimum of 10 paid holidays
• 401(k) retirement account
• Home office reimbursement 
• Stock options

Note: Benefits are as listed for all US full-time employees. For compensation, international applicants will be treated equitably in relation to the laws applicable within the countries in which we operate.

 

Kentik builds observability products for some of the most complex networks in the world. Our platform ingests high-volume network, flow, telemetry, and performance data and transforms it into actionable insights for engineering, operations, and business teams.

Kentik NMS extends our observability capabilities into network monitoring and management, providing deep visibility into device health, infrastructure performance, fault detection, and operational workflows across enterprise and service provider environments.

As a Product Manager for Kentik NMS, you will help drive the product roadmap and execution for our Network Management System capabilities. You will work closely with product, engineering, design, and customer-facing teams to deliver reliable, scalable solutions that help customers monitor, manage, and troubleshoot network infrastructure.

In this role, you will:

• Assisting in driving the product roadmap for Kentik NMS, balancing customer needs, technical feasibility, and business priorities
• Independently prioritize features, enhancements, and technical investments, while partnering closely with senior product leadership for alignment
• Translate customer and operational requirements into clear product specifications and user stories
• Partner closely with engineering to design and deliver capabilities such as device monitoring, fault management, alerting, configuration visibility, and performance analytics
• Engage regularly with customers, network operators, and customer-facing teams to gather feedback and validate product direction
• Develop a deep understanding of network operations workflows, including monitoring, troubleshooting, and incident response
• Use product data and customer insights to measure impact and guide continuous improvement
• Support features through the full product lifecycle from discovery to delivery

What you'll bring

Studies have shown that some candidates tend to apply to jobs only if they meet 100% of the qualifications. We encourage you to apply if you meet most of the criteria - even if you don’t match all of the qualifications, your skills and experience could be valuable in this role!

• 5+ years of experience in a technical role at a technology company (e.g., network engineering, NOC operations, systems engineering, SRE, IT infrastructure)
• Strong understanding of networking fundamentals, routing and switching concepts, and the OSI stack
• Experience working with network monitoring or management systems (e.g., SolarWinds NPM, PRTG, LogicMonitor, Nagios, Cisco Catalyst Center, Cisco Meraki, or similar tools)
• Familiarity with SNMP, telemetry, device polling, alerts, and performance monitoring concepts
• Understanding of enterprise and/or service provider network architectures
• Strong analytical and problem-solving skills with the ability to translate technical requirements into actionable product work
• Ability to communicate effectively with engineering teams and operate cross-functionally
• Prior product management experience is strongly preferred but not required

Nice to haves

• Experience with large-scale network operations or NOC environments
• Familiarity with automation and scripting tools (e.g., Python, Ansible, APIs)
• Experience working with networking vendors such as Cisco, Juniper, Arista, or similar
• Understanding of configuration management and network automation workflows
• Linux experience and familiarity with distributed systems
• Networking certifications such as CCNA, CCNP, or equivalent

Our tech stack

• Our core data engine and platform are primarily written in Go
• We use Node.js + Express for application serving, and React as our primary UI framework
• We also use some JS and Python for tooling/scripting
• In addition to our own database, we use Postgres, Kafka, Mysql, and Redis
• Internal and public APIs expose both rest/json and gRPC endpoints
• Haproxy, Envoy for API traffic routing and balancing
• Github for source control, PRs, issues
• Jenkins for automated builds

What we offer

Kentik is a fully remote company that operates globally. We seek professionals that will help us thrive as an organization, and in turn, to broaden and enhance your career. We’re very thorough in the interview process to understand your skills and how they will relate to your successful growth here at Kentik. Our compensation philosophy encompasses a fair program for all in order to attract, engage and retain talented individuals who will drive our business and wow our customers.

The compensation range for this position is: $190,000– $230,000. This range reflects the low and high end of the U.S. compensation range Kentik reasonably and generally expects to pay the hired candidate in this role. The actual compensation offered may be lower or higher than the stated range depending on various factors, including but not limited to:

• Experience with the skill sets required for success
• Demonstrated competencies and potential 
• A geographic market-based approach

In addition to a great career opportunity, Kentik offers stellar benefits for our employees, which include:

• 100% of premiums are paid by company for health, vision and dental coverage for you and your dependents
• Additionally, an annual Health Reimbursement Account (HRA) of $3,000 for an individual or $4,500 for a family
• Paid family & medical leave 
• Open PTO, a quarterly Wellness Day, and a minimum of 10 paid holidays
• 401(k) retirement account
• Home office reimbursement 
• Stock options

Note: Benefits are as listed for all US full-time employees. For compensation, international applicants will be treated equitably in relation to the laws applicable within the countries in which we operate.

 

We are looking for a talented, passionate, and driven Director of Customer Success, Service Provider. In this role, you will lead a global team of Customer Success Managers dedicated to the Service Provider vertical within Kentik. You will be responsible for protecting and growing our full book of Service Provider business, ensuring that Kentik is the indispensable "system of insight" for the world’s largest networks.

• Global Retention Strategy: Develop and execute a comprehensive success strategy to drive Gross and Net Revenue Retention (GRR/NRR) across the global Service Provider portfolio.
• Team Leadership & Culture: Create, build, and foster a sense of high-performance culture across a globally distributed team. Mentor direct reports to become trusted advisors to the world’s top network engineers.
• Executive Relationship Management: Network effectively with customer executives at global ISPs, CDNs, & Neo-Cloud providers, developing strong professional relationships that transcend the tactical and focus on strategic business outcomes.
• Value Realization at Scale: Define and execute success processes that ensure Service Providers are maximizing Kentik for multiple desired outcomes such as peering optimization, DDoS defense, capacity planning, and AI-driven operations.
• Proactive Risk Mitigation: Manage customer expectations and orchestrate cross-functional resources (Engineering, Product, Sales) to resolve complex escalations with speed and transparency.
• Strategic Growth & Expansion: Partner with the Sales organization to identify and cultivate expansion opportunities, leveraging "Market Intelligence" to grow the Kentik footprint within existing accounts.
• Voice of the Service Provider: Act as a critical stakeholder for the Product team, translating the unique needs of backbone operators into actionable roadmap requirements.
• Global Operations: Work with the VP of Global Customer Success to define optimal team structures and resource allocation to support a 24/7 global customer base.
• Talent Acquisition: Recruit and onboard the industry’s best talent, leveraging your network to build a team of "network aficionados" who understand the language of BGP, Flow, and SDN.
• Customer Advocacy: Compile data and insights related to customer health and health scores to provide accurate forecasting of renewals and potential churn risks.

What you'll bring

Studies have shown that some candidates tend to apply to jobs only if they meet 100% of the qualifications. We encourage you to apply if you meet most of the criteria - even if you don’t match all of the qualifications, your skills and experience could be valuable in this role!

• Experience: 5+ years in a senior-level, client-facing leadership role (Customer Success, Account Management, or Professional Services) within the SaaS or Networking industry.
• Domain Expertise: An understanding of the Service Provider landscape
• Leadership Track Record: Proven experience managing and scaling global, remote-first teams. You are a "leader of leaders" who knows how to inspire and mentor.
• Operational Excellence: Experience defining and optimizing customer lifecycles, success playbooks, and health-scoring methodologies.
• Communication Mastery: The ability to articulate complex technical value (e.g., Synthetic Monitoring, Multi-Cloud Observability) in terms of business ROI for executive stakeholders.
• Data-Driven Mindset: Proficiency in using data to identify trends, predict churn, and demonstrate the quantifiable impact of Kentik on a customer's bottom line.
• Willingness to Travel: Passion for meeting customers where they are; ability to travel globally (up to 30%) to build in-person relationships and support strategic QBRs.

What we offer

Kentik is a fully remote company that operates globally. We seek professionals that will help us thrive as an organization, and in turn, to broaden and enhance your career. We’re very thorough in the interview process to understand your skills and how they will relate to your successful growth here at Kentik. Our compensation philosophy encompasses a fair program for all in order to attract, engage and retain talented individuals who will drive our business and wow our customers.

The overall targeted earnings (OTE) for this position is $200,000 - $230,000. The OTE reflects the low and high end of the U.S. range Kentik reasonably and generally expects to pay the hired candidate in this role. The actual compensation offered may be lower or higher than the stated range depending on various factors, including but not limited to:

• Experience with the skill sets required for success
• Demonstrated competencies and potential 
• A geographic market-based approach

In addition to a great career opportunity, Kentik offers stellar benefits for our employees, which include:

• 100% of premiums are paid by company for health, vision and dental coverage for you and your dependents
• Additionally, an annual Health Reimbursement Account (HRA) of $3,000 for an individual or $4,500 for a family
• Paid family & medical leave 
• Open PTO, a quarterly Wellness Day, and a minimum of 10 paid holidays
• 401(k) retirement account
• Home office reimbursement 
• Stock options

Note: Benefits are as listed for all US full-time employees. For compensation, international applicants will be treated equitably in relation to the laws applicable within the countries in which we operate.

Kentik's Platform Engineering group is responsible for ingesting,  storing, enriching, and querying traffic metadata and metrics from the world's largest networks. Our platform actively monitors infrastructure, triggers automated responses to outages and attacks, and plays a critical role in delivering complete network observability to our customers. Our platform ingests trillions of records and serves hundreds of thousands of queries for our users each day.  The scale that this group services is tremendous.  

Platform Engineering consists of 3 teams: (1) Ingest, (2) KDE Storage and Query, & (3) Network Data. 

As a leader in platform engineering of both the Ingest and Network Data Team, you will lead the team in designing, and scaling a high-performance, data ingest and critical enrichments that plays a critical role for some of the most influential companies on the internet.

We have built a team of world-class engineers, network experts, and technology thought leaders in a remote-friendly culture from day one. While prior experience in a remote environment is not required, we highly value strong collaboration and communication skills, and a high level of independence and autonomy.

• Engineering Manager for the Ingest and Network Team: Mentor and lead a growing organization responsible for both the high-volume ingestion pipelines and the complex network data enrichment services.
• Provide thought leadership in designing and scaling distributed systems that ingest trillions of records while performing real-time enrichments on network metadata. 
• Take broad concepts and define requirements, approach, and success metrics.
• Contribute hands-on on both greenfield and maintenance projects, including bootstrapping large and/or new products.
• Drive engineering best practices through code reviews, automated testing, and comprehensive documentation to maintain platform reliability.
• Collaborate with other engineering, support, and sales teams to drive platform-wide storage standards and alignment with customer demands.
• Participate in our recruiting and hiring process.

What you'll bring

Studies have shown that some candidates tend to apply to jobs only if they meet 100% of the qualifications. We encourage you to apply if you meet most of the criteria - even if you don’t match all of the qualifications, your skills and experience could be valuable in this role!

• Prior experience as an engineering manager or technical lead.
• Deep, hands-on leadership experience in a SaaS and/or startup environment.
• The ability to balance "the right way" (engineering excellence) with speed to market, ensuring buy-in from both engineers and stakeholders.
• Subject matter expertise in highly scalable data ingestion, network data enrichment, the management of massive time-series datasets, cloud, and/or observability.
• Strong organizational skills.
• A strong desire to learn and master new technologies, architectures, and market requirements as the platform expands.

Our tech stack

• Our core data engine and platform are primarily written in Go
• We use Node.js + Express for application serving, and React as our primary UI framework
• Tooling: JS and Python for tooling and scripting.
• Infrastructure & Messaging: Kafka for streaming pipelines, Redis for caching, and Postgres/MySQL for metadata.
• APIs & Routing: REST/JSON and gRPC endpoints via HAProxy and Envoy.
• Operations: GitHub for source control, Jenkins for CI/CD, and Jira for project tracking.

What we offer

Kentik is a fully remote company that operates globally. We seek professionals that will help us thrive as an organization, and in turn, to broaden and enhance your career. We’re very thorough in the interview process to understand your skills and how they will relate to your successful growth here at Kentik. Our compensation philosophy encompasses a fair program for all in order to attract, engage and retain talented individuals who will drive our business and wow our customers.

The compensation range for this position is: $230,000 – $275,000. This range reflects the low and high end of the U.S. compensation range Kentik reasonably and generally expects to pay the hired candidate in this role. The actual compensation offered may be lower or higher than the stated range depending on various factors, including but not limited to:

• Experience with the skill sets required for success
• Demonstrated competencies and potential 
• A geographic market-based approach

In addition to a great career opportunity, Kentik offers stellar benefits for our employees, which include:

• 100% of premiums are paid by company for health, vision and dental coverage for you and your dependents
• Additionally, an annual Health Reimbursement Account (HRA) of $3,000 for an individual or $4,500 for a family
• Paid family & medical leave 
• Open PTO, a quarterly Wellness Day, and a minimum of 10 paid holidays
• 401(k) retirement account
• Home office reimbursement 
• Stock options

Note: Benefits are as listed for all US full-time employees. For compensation, international applicants will be treated equitably in relation to the laws applicable within the countries in which we operate. 

Kentik builds observability products for some of the most complex networks in the world. Our platform ingests high-volume network, flow, and telemetry data and transforms it into actionable insights for engineering, operations, and business teams.

As part of our continued investment in observability, we are building out our Synthetics Monitoring capabilities to help customers proactively monitor application performance, availability, and user experience across distributed environments.

As a Product Manager for Synthetics, you will own the product roadmap and execution for Kentik’s synthetic monitoring capabilities end-to-end. You will work closely with engineering, design, and customer-facing teams to deliver technically sound, customer-driven solutions that help users monitor and troubleshoot modern web applications and networked systems.

In this role, you will:

• Own and drive the product roadmap for Synthetics, balancing customer needs, technical feasibility, and business priorities
• Independently prioritize features, enhancements, and technical investments, while partnering closely with senior product leadership for guidance and alignment
• Translate customer problems and requirements into clear, actionable product specifications and user stories for engineering teams
• Work closely with engineers to define, build, and iterate on synthetic monitoring capabilities, including application, transaction, and protocol-based tests
• Engage regularly with customers and customer-facing teams (Sales, Solutions Engineering, Customer Success) to gather feedback, validate assumptions, and inform product decisions
• Develop a strong understanding of how customers monitor web applications, services, and networks using synthetic testing approaches
• Use data, product usage insights, and customer feedback to evaluate success and guide continuous improvement
• Support feature delivery through the full product lifecycle, from discovery and definition through delivery and iteration

What you'll bring

Studies have shown that some candidates tend to apply to jobs only if they meet 100% of the qualifications. We encourage you to apply if you meet most of the criteria - even if you don’t match all of the qualifications, your skills and experience could be valuable in this role!

We’re looking for a technically strong, execution-oriented product manager who is excited to own a critical product area and grow with the role.

• 5+ years of experience in a technical role at a technology company (e.g., network engineering, systems engineering, SRE, IT operations, infrastructure, or similar)
• Strong understanding of networking fundamentals, telemetry, and the OSI stack
• Familiarity with SaaS products, cloud infrastructure, and modern application architectures
• Experience using or working with monitoring and observability tools such as SolarWinds, LogicMonitor, ThousandEyes, or similar platforms
• Strong analytical and problem-solving skills, with the ability to turn complex technical concepts into clear, actionable requirements
• Ability to communicate effectively with engineering teams and collaborate across disciplines
• A fast learner who is comfortable operating in evolving problem spaces

Nice to Haves

• Prior product management experience is strongly preferred, but not required
• Candidates transitioning into product management from technical roles are encouraged to apply
• Experience with synthetic monitoring concepts and tooling, including web, transaction, and protocol-based tests
• Familiarity with scripting or automation tools (e.g., JavaScript, Selenium, browser-based testing frameworks)
• Experience working with technologies such as WebRTC, browser automation, or voice-based testing
• Hands-on experience with Linux and/or Windows server administration
• Background working with networking vendors or technologies (e.g., Cisco, Juniper, Arista) and network security tools such as firewalls
• Networking certifications (e.g., CCNA, CCNP, or equivalent) are a plus but not required

What we offer

Kentik is a fully remote company that operates globally. We seek professionals that will help us thrive as an organization, and in turn, to broaden and enhance your career. We’re very thorough in the interview process to understand your skills and how they will relate to your successful growth here at Kentik. Our compensation philosophy encompasses a fair program for all in order to attract, engage and retain talented individuals who will drive our business and wow our customers.

The compensation range for this position is: $160,000 - $180,000. This range reflects the low and high end of the U.S. compensation range Kentik reasonably and generally expects to pay the hired candidate in this role. The actual compensation offered may be lower or higher than the stated range depending on various factors, including but not limited to:

• Experience with the skill sets required for success
• Demonstrated competencies and potential 
• A geographic market-based approach

In addition to a great career opportunity, Kentik offers stellar benefits for our employees, which include:

• 100% of premiums are paid by company for health, vision and dental coverage for you and your dependents
• Additionally, an annual Health Reimbursement Account (HRA) of $3,000 for an individual or $4,500 for a family
• Paid family & medical leave 
• Open PTO, a quarterly Wellness Day, and a minimum of 10 paid holidays
• 401(k) retirement account
• Home office reimbursement 
• Stock options

Note: Benefits are as listed for all US full-time employees. For compensation, international applicants will be treated equitably in relation to the laws applicable within the countries in which we operate.

Our platform ingests trillions of records and serves hundreds of thousands of queries for our users each day. You will gain experience building a production quality, high performance server-and-client SaaS application that handles uniquely high volumes of data.

We have built a team of world-class engineers, network experts, and technology thought leaders in a remote-friendly culture from day one. While prior experience in a remote environment is not required, we highly value strong collaboration and communication skills, as well as a high level of independence and autonomy.

Kentik is looking for a Staff level Site Reliability Engineer (Cloud) to join our Product Engineering team to help build and maintain our Synthetics and Cloud product lines. These products have multiple applications deployed in various cloud providers all over the world. We manage these cloud applications using observability tooling, automated build processes, and adherence to configuration as code best practices.

We’re looking for an experienced engineer who will work with engineering teams across the company to help grow our hardware and software infrastructure. We operate a well-organized, well-instrumented platform, and offer enormous opportunities for employee growth.

• Make sure our real-time, scalable, infrastructure is set up for growth and working efficiently. Our infrastructure runs on our own hardware, across multiple locations as well as all major cloud vendors
• Work on tools and processes to better monitor our platform as well as ensuring  its stability through our rapid growth
• Deep-diving into diverse topics, from firewalls and IP routing, to database replication strategies or automating build processes
• Collaborate with engineering and infrastructure teams on finding solutions from an operational perspective
• Assist with expanding our cloud deployments across the major cloud providers
• Contribute code, code reviews and tools or patches to all kinds of existing code
• Write design documents or collaborate on colleagues’ docs to introduce new features or changes into our infrastructure
• Provide valuable feedback on team goals, projects, and processes. We believe in continuously improving our team

What you'll bring

Studies have shown that some candidates tend to apply to jobs only if they meet 100% of the qualifications. We encourage you to apply if you meet most of the criteria - even if you don’t match all of the qualifications, your skills and experience could be valuable in this role!

• 8+ years of experience in cloud-based Systems Administration, IT and/or SRE related projects
• Expertise in public cloud environments such as AWS, GCP, Azure, or OCI.
• Strong command of containerization and orchestration using Docker and Kubernetes.
• Solid programming and automation skills using Bash, Python, or Go.
• Proficiency with Infrastructure as Code (IaC) and configuration management platforms such as Terraform, Ansible, and Puppet.
• Proficiency in Linux administration and command-line tools (e.g., SSH, grep, awk).
• Detailed understanding of major internet protocols (TCP/IP, DNS, HTTP, TLS)
• Networking administration experience: concepts such as routing, firewalls (iptables),  peering sound familiar
• A passion for documenting code, processes, and infrastructure in runbooks and wikis
• Worked with metrics monitoring solutions such as grafana, prometheus, telegraf, and OpenTelemetry
• Experience creating and managing tickets with third party vendors and owning cloud vendor partner relationships

Nice to haves:

• Familiarity with Kubernetes automation tools, specifically managing complex deployments with Helm and Helmfile.
• Knowledge of scaling Kubernetes workloads and compute infrastructure
• Experience optimizing CI/CD build and deploy pipelines using GitHub Actions and Jenkins.
• Exposure to PagerDuty Integrations
• Knowledge of SRE, DevOps and GitOps practices and principles

Our tech stack

• Our core data engine and platform are primarily written in Go
• We use Node.js + Express for application serving, and React as our primary UI framework
• We also use some JS and Python for tooling/scripting
• In addition to our own database, we use Postgres, Kafka, Mysql, and Redis
• Internal and public APIs expose both rest/json and gRPC endpoints
• Haproxy, Envoy for API traffic routing and balancing
• Github for source control, PRs, issues
• Jenkins for automated builds

What we offer

Kentik is a fully remote company that operates globally. We seek professionals that will help us thrive as an organization, and in turn, to broaden and enhance your career. We’re very thorough in the interview process to understand your skills and how they will relate to your successful growth here at Kentik. Our compensation philosophy encompasses a fair program for all in order to attract, engage and retain talented individuals who will drive our business and wow our customers.

The compensation range for this position is: $165,000 - $200,000. This range reflects the low and high end of the U.S. compensation range Kentik reasonably and generally expects to pay the hired candidate in this role. The actual compensation offered may be lower or higher than the stated range depending on various factors, including but not limited to:

• Experience with the skill sets required for success
• Demonstrated competencies and potential 
• A geographic market-based approach

In addition to a great career opportunity, Kentik offers stellar benefits for our employees, which include:

• 100% of premiums are paid by company for health, vision and dental coverage for you and your dependents
• Additionally, an annual Health Reimbursement Account (HRA) of $3,000 for an individual or $4,500 for a family
• Paid family & medical leave 
• Open PTO, a quarterly Wellness Day, and a minimum of 10 paid holidays
• 401(k) retirement account
• Home office reimbursement 
• Stock options

Note: Benefits are as listed for all US full-time employees. For compensation, international applicants will be treated equitably in relation to the laws applicable within the countries in which we operate.

Kentik is looking for an experienced software engineer to join our Infrastructure team. This team is in charge of the software stack that powers Kentik - from configuration management and orchestration, to datastores and data pipelines, developer experience and internal observability. We are an international group of collaborative, experienced developers and operations practitioners, with broad and deep knowledge of networks, systems and applications.

If you're a senior engineer looking to move to a staff+ role, this will be a great opportunity! You will get to work with the rest of engineering, as well as product management and field engineers.

You will work on a very broad and diverse set of problems and technologies critical to the smooth operation of Kentik, the productivity and happiness of other engineers and the growth of our Engineering organization.

• Build self-service, declarative and API-driven infrastructure components in go, nodejs
• Contribute to our internal deployment tooling (mostly python CLI tools) and service orchestration platform based on Envoy, Nomad and other Hashicorp components
• Help formulate and execute our strategy for datastores such as postgres, kafka, redis (reliability, performance, overhead, capacity planning, …)
• Improve the reliability of our services, with code and testing improvements as well as internal advocacy and education
• Mentoring of junior team members
• Create and update technical documentation for infrastructure
• Be on the on-call escalation path for services owned by the team

What you'll bring

Studies have shown that some candidates tend to apply to jobs only if they meet 100% of the qualifications. We encourage you to apply if you meet most of the criteria - even if you don’t match all of the qualifications, your skills and experience could be valuable in this role!

• 8+ years of relevant experience
• Passion for building and providing amazing tools and platforms to other engineers
• Strong coding skills in Go or Python(alternatively:  server-side javascript, ruby, java …)
• Significant experience with data ecosystems and tools, cloud or on-prem
• An SRE mindset and and the intent to build reliable, easy to operate systems

Nice to haves:

• Familiarity with Temporal (or similar workflow engines) for managing workflow execution and durable execution experience
• Most our systems run on Linux bare-metal hosts managed with puppet - so any experience with that is a plus

Our tech stack

• Our core data engine and platform are primarily written in Go
• We use Node.js + Express for application serving, and React as our primary UI framework
• We also use some JS and Python for tooling/scripting
• In addition to our own database, we use Postgres, Kafka, Mysql, and Redis
• Internal and public APIs expose both rest/json and gRPC endpoints
• Haproxy, Envoy for API traffic routing and balancing
• Github for source control, PRs, issues
• Jenkins for automated builds

What we offer

Kentik is a fully remote company that operates globally. We seek professionals that will help us thrive as an organization, and in turn, to broaden and enhance your career. We’re very thorough in the interview process to understand your skills and how they will relate to your successful growth here at Kentik. Our compensation philosophy encompasses a fair program for all in order to attract, engage and retain talented individuals who will drive our business and wow our customers.

The compensation range for this position is: $165,000 - $200,000. This range reflects the low and high end of the U.S. compensation range Kentik reasonably and generally expects to pay the hired candidate in this role. The actual compensation offered may be lower or higher than the stated range depending on various factors, including but not limited to:

• Experience with the skill sets required for success
• Demonstrated competencies and potential 
• A geographic market-based approach

In addition to a great career opportunity, Kentik offers stellar benefits for our employees, which include:

• 100% of premiums are paid by company for health, vision and dental coverage for you and your dependents
• Additionally, an annual Health Reimbursement Account (HRA) of $3,000 for an individual or $4,500 for a family
• Paid family & medical leave 
• Open PTO, a quarterly Wellness Day, and a minimum of 10 paid holidays
• 401(k) retirement account
• Home office reimbursement 
• Stock options

Note: Benefits are as listed for all US full-time employees. For compensation, international applicants will be treated equitably in relation to the laws applicable within the countries in which we operate.

We are looking for a strategic product marketer who is passionate about building effective GTM strategies and delivering solutions that resonate with buyers and users in multiple markets. You zero in on exactly what drives people and how technology can solve their problems. You enjoy speaking with customers, partners, analysts, and product managers. You have a bias for action, high empathy, are a leader, and enjoy being a part of a team.

• Develop cross-portfolio, solutions level messaging and content reflecting end-to-end workflows and use cases which align to business outcomes
• Enhance and own the integrated product launch program, partnering with product management, marketing, sales, customer success, partner teams, and enablement to drive business impact 
• Identify target personas, understand their key business problems, and pain points, and articulate Kentik’s value proposition to drive desired outcomes
• Support product marketing peers in development and enhancement of solutions-based sales plays 
• Oversee creation of, audit, and maintain core assets: messaging frameworks, value propositions, customer presentations, web content, solution briefs, other marketing collateral, and executive buyer narratives
• Partner with revenue marketing, sales, and channel teams to facilitate message pull-through in campaigns and sales and customer success conversations
• Develop and own the go-to-market plan, segment and persona strategy, messaging, positioning, and storytelling for Kentik Cloud and Synthetics
• Strategize and execute product launches. Determine the metrics needed for success
• Create effective plays and enablement for sales and CS teams
• Work closely with product management to align marketing with product features and roadmap

What you'll bring

Studies have shown that some candidates tend to apply to jobs only if they meet 100% of the qualifications. We encourage you to apply if you meet most of the criteria - even if you don’t match all of the qualifications, your skills and experience could be valuable in this role!

• 7+ years experience in product or solutions marketing in a high growth software organization
• Extensive experience marketing IT, networking, and/or management solutions to decision makers such as CIO, VP of Operations, VP of Networks
• Exceptional experience defining and leading multi-product launches in matrixed environments
• Experience understanding technology at a deep level and ability to translate into business needs and outcomes concisely
• Ability to communicate at all levels within Kentik, customers, and partners, including executive and C-level leaders
• Strong cross-functional skills - you are a team player who can rally teams around your strategy and plans  
• Deep sense of ownership and accountability is required along with the ability to influence and inspire 
• Strive for excellence with a sharp eye for messaging accuracy and alignment

What we offer

Kentik is a fully remote company that operates globally. We seek professionals that will help us thrive as an organization, and in turn, to broaden and enhance your career. We’re very thorough in the interview process to understand your skills and how they will relate to your successful growth here at Kentik. Our compensation philosophy encompasses a fair program for all in order to attract, engage and retain talented individuals who will drive our business and wow our customers.

The compensation range for this position is: $157,000 - $210,000. This range reflects the low and high end of the U.S. compensation range Kentik reasonably and generally expects to pay the hired candidate in this role. The actual compensation offered may be lower or higher than the stated range depending on various factors, including but not limited to:

• Experience with the skill sets required for success
• Demonstrated competencies and potential 
• A geographic market-based approach

In addition to a great career opportunity, Kentik offers stellar benefits for our employees, which include:

• 100% of premiums are paid by company for health, vision and dental coverage for you and your dependents
• Additionally, an annual Health Reimbursement Account (HRA) of $3,000 for an individual or $4,500 for a family
• Paid family & medical leave 
• Open PTO, a quarterly Wellness Day, and a minimum of 10 paid holidays
• 401(k) retirement account
• Home office reimbursement 
• Stock options

Note: Benefits are as listed for all US full-time employees. For compensation, international applicants will be treated equitably in relation to the laws applicable within the countries in which we operate.

We are looking for a motivated technical sales executive focused on the TOLA (Texas, Oklahoma, Louisiana, Arkansas) US territory with experience acquiring and large enterprises. The ideal candidate is a hunter with solid and demonstrated self-prospecting skills and is equipped with an established network of relationships at key accounts, alliances, and regional partners within the territory.

• Prospect for new business with new customers to rapidly expand given territory
• Generate a high volume of new opportunities to deliver predictable business
• Diligently manage pipeline, leading to accurate forecasting
• Manage all aspects of the sales cycle including coordinating and maintaining strong relationships with product + solutions engineering, product management, customer success, alliances/channel, product/event marketing
• Achieve QoQ growth in your territory
• Work collaboratively with channel and marketing teams to execute demand-generation programs and events that will generate new pipeline
• Maintain up-to-date knowledge of competitors and industry trends

What you'll bring

Studies have shown that some candidates tend to apply to jobs only if they meet 100% of the qualifications. We encourage you to apply if you meet most of the criteria - even if you don’t match all of the qualifications, your skills and experience could be valuable in this role!

• 10+ years of experience in the selling to large enterprises and deep current connections within these accounts in the TOLA region.
• Demonstrated prospecting skills for new logos - research ideal target and buying personas, outreach to those roles, leverage network for leads and referrals
• Proven sales track record selling SaaS and exceeding quota. Experience navigating large, complex transactions that require building business value across multiple groups within an enterprise
• Large established network of relationships with target companies in defined target markets
• Technical sales understanding in the area of IP Networking, SaaS, Network Management, Observability, Forensics, Cloud
• Heavy focus on value-based selling approach
• Adept with modern revenue tools (SFDC, LinkedIn Navigator, 6Sense, SalesLoft, Gong, ZoomInfo, etc.)
• Highly organized, can prioritize critical tasks/projects/accounts to exceed goals
• Ability to communicate effectively with all levels of an organization, from network engineer to CEO
• Experience with MEDDPICC sales methodology
• Must be able to travel on short notice

What we offer

Kentik is a fully remote company that operates globally. We seek professionals that will help us thrive as an organization, and in turn, to broaden and enhance your career. We’re very thorough in the interview process to understand your skills and how they will relate to your successful growth here at Kentik. Our compensation philosophy encompasses a fair program for all in order to attract, engage and retain talented individuals who will drive our business and wow our customers.

The base salary range for this position is: $150,000 - $175,000, with an expected overall targeted earnings (OTE) range of: $300,000 - $350,000. The salary range and OTE reflect the low and high end of the U.S. range Kentik reasonably and generally expects to pay the hired candidate in this role. The actual compensation offered may be lower or higher than the stated range depending on various factors, including but not limited to::

• Experience with the skill sets required for success
• Demonstrated competencies and potential 
• A geographic market-based approach

In addition to a great career opportunity, Kentik offers stellar benefits for our employees, which include:

• 100% of premiums are paid by company for health, vision and dental coverage for you and your dependents
• Additionally, an annual Health Reimbursement Account (HRA) of $3,000 for an individual or $4,500 for a family
• Paid family & medical leave 
• Open PTO, a quarterly Wellness Day, and a minimum of 10 paid holidays
• 401(k) retirement account
• Home office reimbursement 
• Stock options

Note: Benefits are as listed for all US full-time employees. For compensation, international applicants will be treated equitably in relation to the laws applicable within the countries in which we operate.

Kentik is looking for a talented, passionate, and motivated Account Executive for the EMEA region with experience managing large territories for fast-growing network, security, and/or SaaS companies. We are seeking a representative with a track record of overachieving quota, selling into Tier 1/Tier 2 Service Providers, Data Center/Cloud/Hosting Providers, and Hyperscaler/Neocloud/AI companies, in this large geographic region, looking for an opportunity to become a part of an A-team of a fast growing SaaS leader in digital infrastructure fueling the growth of the world tomorrow. The ideal candidate is a hunter who can work in an extremely fast-paced, revenue-driven environment.

• Develop plans and strategies and execute with supporting team to achieve or exceed the company’s revenue goals
• Expert understanding and handling of the complex technology stack across the network performance and control in service providers, the multi-cultural nature of global telecommunications business, and leverage all resources to achieve success
• Prospect for new business to rapidly expand given territory
• Leverage channels as a GTM strategy
• Create, build, and foster a sense of team across all functional roles in the Service Provider Revenue team
• Generate high quality new opportunities to deliver predictable business
• Diligently manage pipeline with disciplined accurate forecasting
• Work collaboratively with marketing teams to build demand gen programs that generate net new pipeline for the region
• Maintain up-to-date knowledge of competitors and industry trends

What you'll bring

Studies have shown that some candidates tend to apply to jobs only if they meet 100% of the qualifications. We encourage you to apply if you meet most of the criteria - even if you don’t match all of the qualifications, your skills and experience could be valuable in this role!

• Bilingual in French & English
• 10 years+ of experience selling to medium to large service providers, with current connections within strategic accounts within the region
• Demonstrated prospecting skills for new logos - research ideal target and buying personas, outreach to those roles, leverage network for leads and referrals
• SaaS/high-tech experience is a must. Significant experience selling a SaaS product, via Channel Partners and Direct Sales. Network infrastructure, observability/monitoring, or cybersecurity sales experience preferred
• Experience navigating large, complex transactions that require building business value across multiple groups within a target account
• Highly organized and driven by success; can prioritize critical tasks/projects/accounts to exceed goals
• Ability to thrive in high-pressure situations
• Outstanding negotiating skills
• Large established network of relationships with target companies in defined target markets
• Prefer experience with MEDDPICC sales methodology
• Adept with modern revenue tools (Salesforce, LinkedIn Sales Navigator, 6Sense, Gong, Clearbit, etc.). Take detailed notes and have that information continuously updated in Salesforce for reference
• Ability to communicate effectively with all levels of an organization, from network engineer to CEO
• Requires frequent travel (50%+), often on short notice, including regular onsite meetings with current and prospective customers, with fluctuations by territory and quarter.

What we offer

Kentik is a fully remote company that operates globally. We seek professionals that will help us thrive as an organization, and in turn, to broaden and enhance your career. We’re very thorough in the interview process to understand your skills and how they will relate to your successful growth here at Kentik. Our compensation philosophy encompasses a fair program for all in order to attract, engage and retain talented individuals who will drive our business and wow our customers.

The actual compensation depends on various factors, including but not limited to:

• Experience with the skill sets required for success
• Demonstrated competencies and potential 
• A geographic market-based approach

In addition to a great career opportunity, Kentik offers stellar benefits for our employees, which include:

• 100% of premiums are paid by company for health, vision and dental coverage for you and your dependents
• Additionally, an annual Health Reimbursement Account (HRA) of $3,000 for an individual or $4,500 for a family
• Paid family & medical leave 
• Open PTO, a quarterly Wellness Day, and a minimum of 10 paid holidays
• 401(k) retirement account
• Home office reimbursement 
• Stock options

Note: Benefits are as listed for all US full-time employees. For compensation, international applicants will be treated equitably in relation to the laws applicable within the countries in which we operate.