Who We Are

Babylist is the leading registry, e-commerce, and content platform for growing families. More than 9 million people shop with Babylist every year, making it the go-to destination for seamless purchasing, trusted guidance, and expert product recommendations for new parents and the people who love them. What began as a universal registry has grown into a full ecosystem for new parents, including the Babylist Shop, Babylist Health, and a flagship showroom in Los Angeles. Hundreds of brands in baby and beyond partner with Babylist to engage meaningfully with families during one of life’s most important transitions. With over $1 billion in annual GMV, and more than $500 million in 2024 revenue, Babylist is reshaping the $320 billion baby product industry. We’re helping parents feel confident, connected, and cared for at every step. As we build the generational brand in baby, our mission remains simple: to connect growing families with everything they need to thrive.To learn more, visit www.babylist.com.

Our Ways of Working

Babylist is remote-first with team members across the U.S. and Canada who move fast, think smart, and use AI as part of how they work every day — not as an experiment, as an expectation. We come together twice a year to build the relationships behind the work, and we hire people who are genuinely excited about what's possible and prove it through how they show up.

How We Build

Babylist is in the middle of a fundamental shift in how software gets made, and we are not tiptoeing into it. We are rebuilding our engineering culture around a simple belief: AI changes everything. How teams are structured, how decisions get made, how fast ideas become working software. Our engineers own problems end to end, working directly with product, design, and business partners with short feedback loops and real stakeholder access. We ship, learn, and iterate fast. When something is not working, we throw it out and start over — project failure and personal failure are not the same thing here. AI tools are as natural to our workflow as an IDE or version control. We are not exploring this, we are living it. Our engineers use AI to explore tradeoffs, pressure-test designs, and move from problem to solution in hours instead of days. They generate code with AI so they can stay focused on the decisions that actually require human judgment — not the routine ones. More velocity means more time for craft: better test coverage, stronger architecture, and deeper customer understanding. We hold ourselves to a higher quality bar because of AI, not in spite of it. We are building this playbook in real time, and we are looking for people who want to build it with us. If you have already changed how you work because of AI — or you are ready to — and you care more about shipping something great than following a prescribed process, we should talk.

Our Tech Stack 

• React, Native iOS and Android
• Ruby on Rails
• AWS, Terraform
• MySQL
• Sidekiq
• Redis
• Shopify

What the Role Is

As Babylist’s Senior Engineering Manager, Machine Learning & Discovery+Site Monetization, you’ll lead the team driving the next era of our machine learning and personalization efforts across the product. This is a hands-on leadership role for a manager who remains technically fluent while scaling people, systems, and impact. You’ll manage and grow a high-performing ML-focused pod spanning product recommendations, search, PLPs, and site monetization, with a clear mandate: maximize revenue and user value across surface areas through personalization.

You’ll guide the team on technical direction behind our homepage feed, “add next” experience, and other core personalization surfaces, while building the foundations for long-term ML excellence at Babylist.

Who You Are

• 3+ years of experience as a front-line manager delivering production-grade software or ML systems
• 5+ years of experience as an individual contributor in ML or Data Science, plus proven experience leading teams that build end-to-end machine learning systems, ideally in personalization, recommendations, or consumer-facing ML products
• Deep familiarity with the Python ML ecosystem (e.g., pandas, sklearn, xgboost, PyTorch) and comfortable reviewing designs, unblocking technical challenges, and setting high technical standards
• Experience supervising ML Engineers and/or Data Scientists; bonus points for experience managing Software Engineers
• Strong understanding of the full ML lifecycle, including data pipelines, workflow orchestration (e.g., Airflow), deployment, monitoring, and iteration in production
• Product-minded: passionate about technology, but primarily motivated by solving real user problems and driving business impact
• Experience working with large-scale, real-time or near-real-time data systems
• Comfortable owning and evolving the ML tech stack end-to-end, from data and modeling through production systems
• Background in consumer-facing products; experience in e-commerce, marketplaces, or complex user journeys is strongly preferred
• You're genuinely excited about what AI can do - not just as a concept, but as something you want to get your hands on. At Babylist, every team uses AI daily, and we're looking for people who lean in.

How You Will Make An Impact

• Build and lead the ML & personalization function: Hire, mentor, and support a multidisciplinary team (Machine Learning Engineers, Software Engineers, Product Manager, and occasional Designer), shaping the roadmap, standards, and culture for ML at Babylist
• Own high-impact ML initiatives: Deliver personalization systems that improve discovery, engagement, and monetization across key surfaces, directly impacting business outcomes
• Set technical and algorithmic direction: Define modeling approaches, data strategy, and system architecture in partnership with senior technical leaders, balancing experimentation with scalable execution
• Be hands-on when needed: Review ML/DS designs and code, build proof-of-concept models, and conduct your own data science research to de-risk ideas and accelerate progress
• Develop talent: Coach engineers on technical growth, career progression, and performance, combining strong technical standards with empowerment
• Drive cross-functional alignment: Partner closely with Product, Design, Analytics Engineering, and Data to translate ambiguous business problems into clear technical direction
• Understand the full funnel: Develop a deep understanding of Babylist’s user journeys, user feedback loops, and financial models — and how ML systems influence them end-to-end

About Compensation

We use a market-based approach to compensation. The starting salary range for this role is:

USD - $250,000 to $308,000
CAD - $230,000 to $288,000

Your starting salary will be based on your location, experience, and qualifications, with increases over time tied to performance, role growth, and internal pay equity.

Why You Will Love Working At Babylist

Our Culture

• We work with focus and intention, then step away to recharge
• We believe in exceptional management and invest in tools and opportunities to connect with colleagues
• We build products that positively impact millions of people's lives
• AI tools are as natural to how we work as your IDE or version control — we're not exploring this, we're living it.

Growth & Development

• Competitive pay and meaningful opportunities for career advancement
• We believe technology and data can solve hard problems
• We're committed to career progression and performance-based advancement

Compensation & Benefits

• Competitive salary with equity and bonus opportunities
• Company-paid medical, dental, and vision insurance
• Retirement savings plan with company matching and flexible spending accounts
• Generous paid parental leave and PTO
• Remote work stipend to set up your office
• Perks for physical, mental, and emotional health, parenting, childcare, and financial planning

Important Notices

Recorded Interviews Babylist uses an interview recording tool to record and transcribe interviews for evaluation purposes in accordance with applicable privacy laws. By participating in an interview, you consent to this recording and transcription.

Interview Integrity At Babylist, every team uses AI daily and we love it. During interviews though, we want to see you — your thinking, your problem-solving, your creativity. All interviews and assessments should be completed independently without AI tools or third-party assistance unless we tell you otherwise. We'll always be clear when AI is welcome. Misrepresentation during the process may result in removal from consideration.

Protect Yourself from Scams All official communication comes from the Babylist Talent Team via @babylist.com email addresses. We will never ask for payment, bank information, or personal financial details. If you receive outreach via WhatsApp, Telegram, or a non-Babylist email, it's not us. Verify open roles on our careers page.

Connections at Babylist In line with our conflict of interest policy, please let us know if you have a family member or close personal relationship with a current Babylist employee. This helps us keep our process fair for everyone.

Text Message Updates You may opt in to receive SMS updates about your application. Opting out won't affect your status. Message and data rates may apply. Reply STOP to unsubscribe or HELP for assistance. See our Privacy Policy for details.

Verisign is seeking a Senior Manager, Cloud Engineering with a strong foundation in full-stack development to lead the strategy, development, and reliability of our cloud footprint. This role is ideal for an experienced professional with hands-on expertise in modern web and backend technologies, cloud solutions who prioritizes security, stability, and performance. You will leverage your technical skills and leadership to ensure our cloud presence operates efficiently and securely while aligning with business objectives and minimizing risks.

As a technical leader, you will oversee the design, development, and maintenance of APIs & web platforms, guiding their migration to AWS with a focus on reliability and scalability. You’ll champion best practices in secure full-stack development and drive unified solutions for automation, deployment, and monitoring. Your role will emphasize risk reduction by implementing robust security measures, proactively mitigating threats, and ensuring compliance with industry standards. You’ll also optimize for cloud-native architectures while implementing best practices to improve reliability, performance, responsiveness, stability of our services while efficiently managing cost in the cloud. Collaboration and leadership are key while fostering a culture of excellence while aligning efforts with business objectives. You’ll work with cross-functional teams and set clear KPIs to track performance, risks, and system health. Strategically, you’ll define a unified vision for the company’s cloud presence, staying ahead of trends to future-proof systems. By prioritizing risk management and operational efficiency, you’ll ensure the long-term success of all cloud initiatives.

Why Join Us?

• Lead mission-critical initiatives to ensure the security, reliability, and performance of our digital presence
• Drive impactful work in a collaborative environment with a focus on risk management and operational excellence
• Use your full-stack development skills to architect and manage high-performing, secure web solutions
• Enjoy competitive compensation, comprehensive benefits, and opportunities for professional growth
• Engage with the senior leadership at the company directly to influence roadmap for Web Presence

Requirements:

• 8+ years of experience in leadership roles managing cloud development and operations teams
• Bachelor’s degree in Computer Science, Information Systems, or a related technical field
• Skilled at mentoring and developing team members while fostering a culture of curiosity and innovation
• Proven expertise as a full-stack developer, with hands-on experience in modern front-end frameworks (e.g., React, Angular) and back-end technologies (e.g., Java, Python)
• Proven experience in cloud, preferably with AWS
• Adept at aligning team strengths with project requirements to optimize performance and create growth opportunities
• Extensive experience managing external-facing web properties with a focus on user experience, operational excellence, and reliability
• Demonstrated ability to mitigate risks, ensure compliance, and deliver secure, stable platforms

This position is based in our Reston, VA office and offers a hybrid work schedule

The pay range is $164,300 - $222,300. 

The anticipated annual base salary range for this position is noted above, however, base pay offered may vary depending on job-related knowledge, skills, experience. Verisign offers a discretionary bonus which is based on individual and company performance, and certain roles may be eligible for discretionary stock awards.

What You Will Do

• Own end-to-end implementations with enterprise customers, from kickoff through production, working through whatever obstacles come up along the way.
• Understand customer pain points deeply and translate them into concrete product solutions, feeding signal back to engineering and product teams.
• Build internal tools and processes that drive efficiency and scalability across the FDE function.
• Collaborate with cross-functional teams including GTM, product, and core engineering to deliver large-scale projects with cross-team dependencies.
• Run on-site workshops, discovery sessions, and technical enablement with enterprise customers.
• Maintain and operate solutions at high scale, ensuring the highest levels of security and reliability for customer deployments.
• Implement identity synchronization and lifecycle management solutions using SCIM, SSO, SAML, and other enterprise standards.
• Work with Infrastructure as Code (Terraform, AWS CloudFormation, Kubernetes) to deliver scalable, high-availability applications.
• Build and maintain high-quality software using TypeScript, Next.js, React, and REST APIs, including direct contributions to the v0 codebase.
• Be a daily practitioner of AI-assisted development: v0, Cursor, Claude, Codex, and whatever comes next.

About You

Core qualifications:

• Power user of AI coding tools. You use v0, Cursor, Claude, Codex, or equivalent daily and have a current, working understanding of the AI coding landscape: agents, MCP, context management, local vs. remote execution.
• Proficient in Next.js, React, and TypeScript. You're comfortable working directly in a production codebase.
• Experience in a GTM-adjacent engineering role, whether as a Forward Deployed Engineer, Sales Engineer, Solutions Engineer, or similar. You know how to navigate a sales cycle without losing your technical integrity.
• Experience working directly with enterprise customers: running discovery, building trust, re-engaging at-risk accounts, and finding internal champions.
• Willingness to travel to customer sites regularly.
• Strong problem-solving skills and the ability to communicate complex technical concepts clearly to both technical and non-technical stakeholders.
• Comfortable working autonomously and making decisions with minimal supervision in a fast-moving environment.

Bonus points:

• Experience with enterprise integration work:
• Accounts: SSO, account provisioning, RBAC configuration and implementation.
• Relationship building: cultivating internal champions, running on-site workshops, re-engaging at-risk customers.
• Security and Legal: translating security requirements, navigating procurement and legal review processes.
• Data chops. Comfortable writing SQL to understand customer health, usage trends, and spot expansion opportunities.
• Familiarity with access control models like RBAC, ABAC, and ReBAC.
• Background in cloud infrastructure and distributed systems (AWS, Kubernetes, Terraform).
• Strong knowledge of security architecture: LDAP, Active Directory, SAML, OAuth2, OpenID Connect.

Benefits

• Competitive compensation package, including equity.
• Inclusive Healthcare Package.
• Learn and Grow: mentorship and access to events that build your network and skills.
• Flexible Time Off.
• Equipment provided, plus a WFH budget to outfit your space.
• Travel covered for customer engagements.

The San Francisco, CA base pay range for this role is $126,000 to $188,000. Actual salary will be based on job-related skills, experience, and location. Compensation outside of San Francisco may be adjusted based on employee location. Total compensation may include equity, a company bonus, or variable pay. Your recruiter can share more details during the hiring process.

Vercel is committed to fostering and empowering an inclusive community within our organization. We do not discriminate on the basis of race, religion, color, gender expression or identity, sexual orientation, national origin, citizenship, age, marital status, veteran status, disability status, or any other characteristic protected by law. Vercel encourages everyone to apply for our available positions, even if they don't necessarily check every box on the job description.

You don't just demo software, you change how people think about what's possible. If you want to be the person in the room who makes engineers lean forward and executives say "when can we start," read on.

The Company

Sendbird is on a mission to build the AI workforce of tomorrow. For over a decade, we built the infrastructure behind conversations chat, voice, video, messaging APIs and became the #1 CPaaS platform for in-app communications. 4,000+ brands trust us. 7 billion messages flow through our platform every month. 300 million monthly active users.

We powered conversations for DoorDash, Match Group, Noom, Yahoo Sports, Rakuten, and thousands of others. We were good at what we did. Really good.

We also saw it early: AI would fundamentally reshape how businesses talk to customers. The infrastructure we'd spent a decade building would become commoditized. The value would move up the stack into intelligence, into experience, into outcomes.

We had a choice: protect what we built, or reinvent ourselves.

We chose reinvention.

In December 2024, we made the full strategic pivot to AI first customer experience. By February 2025, we'd launched our AI agent for enterprise CX built on a decade of conversation data, now with intelligence on top. And in November 2025, we rebranded to Delight.ai.

The name says it all. AI's real promise isn't efficiency or cost savings. It's giving customers back something they lost the feeling of being truly understood and cared for. Not satisfied. Delighted.

The Product

Delight.ai is the AI concierge for customer experience. Most AI agents forget you the moment the conversation ends. Ours doesn't. Delight.ai builds memory over time, learns preferences, and connects context across every channel chat, SMS, email, voice, WhatsApp without losing the thread. We're building AI that makes customers feel understood, seen, and remembered.

Why Sales Engineer

AI is reshaping how enterprises think about customer communication. Sophisticated buyers no longer just want to know if our platform works. They want to know if it works for them, at their scale, inside their architecture, with their team.

We're at an inflection point: a decade of conversation infrastructure, now with AI on top, and a pipeline of buyers who need a technical partner, not a pitch deck. The Sales Engineers who thrive here earn trust from a principal engineer and a VP of Product in the same meeting, and use AI natively to work faster, demo smarter, and operate at a scale a traditional SE simply couldn't.

The Role

You own the technical sales cycle, from discovery through solution design to close, turning complex customer problems into confident reasons to choose Sendbird. You thrive at the intersection of technical depth and business impact, know the difference between a demo that informs and one that inspires, and use AI natively to move faster and do more than a traditional SE could alone. This is a hybrid role based in our San Mateo office (3 days/week). This role reports to the Global Head of Technical Services, based in San Mateo, CA

You might be this person if:

• Mapping a customer's architecture is a puzzle to solve, not a box to check, and you've already spun up a Claude Project or n8n workflow to automate the research before the call ends.
• You read a room fast, shifting depth and language on the fly between a skeptical backend engineer and a time pressed CTO.
• Your demos tell a story. You don't walk through features, you show people a future they hadn't imagined, using AI powered prototypes and agentic tools to make it land.
• You build Claude Projects, custom GPTs, and agentic workflows for your team out of genuine curiosity, not because your job requires it.
• You treat every discovery call like a research project, backed by AI-assisted prep agents and follow-up automations in Make or n8n so the repetitive work runs without you.
• You figure out what the customer needs before they tell you, propose the architecture, and ship it. If a bespoke dashboard or Claude-powered automation would close the deal, you build it.
• You're energized by multiple complex deals at once, partly because AI agents and workflow automation have eliminated the parts that don't require you.

You need to have:

• 3+ years in Sales Engineering (pre-sales) at a developer-focused platform SaaS and/or CPaaS company
• Bachelor's degree (CS, EE) or equivalent combination of education and experience
• Hands-on fluency with RESTful APIs, mobile SDKs, and integration workflows, with a clear understanding of how modern customer engagement workflows are built and scaled
• Working knowledge of at least one development environment (JavaScript/React, iOS/Swift, Android/Kotlin, Unity, React Native, or Flutter)
• Practical experience with generative AI concepts including LLMs, AI agents, and agentic workflows. You've built with these tools, not just read about them
• Familiarity with AI tooling such as Claude or ChatGPT, and automation platforms such as Make, Zapier, or n8n. Experience stringing together APIs or building lightweight automations is a strong plus
• Confidence navigating security and compliance conversations (SOC 2, ISO-27001/42001, HIPAA, GDPR) with technical and non-technical stakeholders
• Strong written and verbal communication in English
• Ability to travel for customer onsite visits

What you'll actually do:

• Own the technical narrative across the full deal cycle, from discovery calls and technical deep dives to executive presentations, alongside Account Executives at every stage.
• Run structured discovery with engineers, product managers, and architects to surface real pain points and map them to Sendbird's APIs, SDKs, and AI agent capabilities, using AI-assisted prep workflows to come in sharper every time.
• Design solution architectures tailored to each customer's stack and goals, whether they're building an AI-powered in-app chat experience, deploying an AI support agent, or scaling to millions of users.
• Build and deliver demos that go beyond feature walkthroughs, using agentic tools and custom prototypes to show customers what their product could actually become with Sendbird underneath it.
• Automate repeatable pre-sales work, including lead research, follow-up summaries, and demo environment setup, using tools like Claude, Make, or n8n, freeing you for the work AI can't do.
• Articulate Sendbird's security and compliance posture clearly and confidently, helping enterprise buyers navigate procurement.
• Work closely with Product and Engineering to feed pre-sales insights back into the roadmap, serving as a direct line between the market and the people building the product.
• Track emerging trends in AI agents, developer tooling, and communication infrastructure, and bring those insights into customer conversations.

What we offer:

We take care of the people who build the future. Here's some of what you can expect when you join Sendbird.

• Medical, dental, and vision coverage, on us. Sendbird covers 100% of the premium for our employees and roughly 80% for their dependents.
• Generous time off. 20 days PTO, 13 company holidays, 7 sick days, 2 rest & rejuvenation days, 1 volunteer day, and your birthday off.
• $3,500 annual "Be Your Best Self" boost. Spend it on anything that helps you grow. Gym memberships, therapy, books, courses, massages, and more.
• Parental leave for all new parents. Time to be present for the moments that matter most.
• 401(k) from day one. Auto-enrollment, flexible contributions, and access to Vanguard's investment platform.
• HSA & FSA options. Pre-tax accounts to cover healthcare, dependent care, and commuter expenses.
• Life & disability coverage, fully paid. Life insurance and AD&D at 2x your salary, plus short- and long-term disability at no cost to you.

Pay Transparency

For cash compensation, we set standard ranges for all roles based on function, level, and geographic location.  To determine our ranges, we utilize a variety of compensation data benchmarked against similar-stage growth companies.   A reasonable estimate of the current salary range for this role is $200,000.00 - $235,000.00.  This range is specific to the San Francisco Bay market.  We consider several factors when making final compensation decisions including, but not limited to, skill sets, experience and training, licensure and certifications, and other business and organizational needs which may cause your specific offer to vary from the amount listed above.

Flexible Work Policy

We offer a flexible work schedule at Sendbird. We also value collaboration and relationship building. With those values in mind, we require all employees to gather with their team in the office three days per week as a minimum. Some of our roles require a more frequent in-office schedule. Please work with your manager to understand the office time requirements for your position.

What diversity and inclusion mean to us

There is no such thing as a perfect candidate and the best employees come from a wide range of backgrounds, experiences, and skill sets. Sendbird is a place where everyone can learn and grow. We respect, promote, and encourage diversity for equal employment opportunities and encourage you to apply if this role excites you.

Why Sendbird

We just made one of the boldest pivots in our company's history and we're already seeing it pay off. If you want to sell something that's genuinely changing how enterprises think about AI and customer experience, this is it. You'll have real ownership, real access to leadership, and real impact on how we win. We move fast. We build things that matter. Come help us close the deals that define what delight.ai becomes.

Sendbird is building the AI workforce of tomorrow, and we hire that way too. Learn more about our interview process, how we evaluate candidates, and the role AI plays along the way.

Your Role

We’re looking for a Quality Assurance Engineer I to join our new team dedicated to building a world-class mobile experience for the parents of athletes using Hudl. You’ll help us launch and scale a brand-new platform that keeps parents connected to their athlete’s journey, ensuring every highlight, schedule update, and memory is delivered flawlessly. In this role, you’ll lead testing efforts within your squad, focusing on both prevention and efficiency to ensure our users have a seamless experience.

As a Quality Assurance Engineer I, you’ll:

• Champion the parent experience. You’ll be the voice of quality for our new mobile platform, ensuring that the parents of athletes have a seamless, reliable experience when engaging with their child’s sports world.
• Drive mobile-first strategy. You’ll attend all squad ceremonies to voice quality concerns, helping the team understand the unique impact of mobile features and the APIs that they rely on, ensuring that manual and automated testing are core to every ticket.
• Test and iterate rapidly. You’ll use a mix of automation, exploratory, and manual testing to validate healthy merges and successful releases, ensuring that sub-defects are caught and closed before they ever reach a parent’s device.
• Collaborate with your squad. You’ll be a vocal advocate for quality in all scrum ceremonies, helping your team understand the impact of defects and ensuring we solve the right problems for our users.

For this role, we're currently considering candidates who live within a commuting distance of our offices in Lincoln or Omaha, Nebraska. But with our flexible work policy, there aren't any current requirements for the number of days you come to the office.

Must-Haves

• Relevant education. A STEM bachelor's degree or equivalent experience.
• A problem solver. You can navigate technical and squad challenges comfortably, even when facing changing deadlines in a fast-paced environment.
• Technical. You have basic coding knowledge in Python or other programming languages and are comfortable with automated testing tools.
• User-focused. You think critically about the user experience and can empathize with those who depend on our tools every day.
• Team player. You work effectively with global teams and demonstrate empathy, kindness and strong communication skills in everything you do.

Nice-to-Haves

• AI tool exposure. Curiosity and exposure to leveraging AI tools (such as LLMs, specialized coding assistants, or test data generators) to increase efficiency in documentation, test case creation, or initial failure diagnosis.
• Mobile testing exposure. You have experience testing iOS or Android applications and an understanding of mobile-specific performance, UI nuances and automation using Appium, Detox, and/or React Native tooling and the associated APIs that apps rely on (protocols such as GraphQL, REST, etc.).
• Naturally curious. You enjoy thinking outside the box and exploring creative ways to break software to make it stronger.
• A constant learner. You’re passionate about professional development and always looking for new areas to grow your skills.
• Agile fluency. Experience working within a Scrum framework and participating in sprint ceremonies will help you jump right in.

Our Role

• Champion work-life harmony. We’ll give you the flexibility you need in your work life (e.g., flexible vacation time, company-wide holidays and timeout (meeting-free) days, remote work options and more) so you can enjoy your personal life too.
• Guarantee autonomy. We have an open, honest culture and we trust our people from day one. Your team will support you, but you’ll own your work and have the agency to try new ideas. 
• Encourage career growth. We’re lifelong learners who encourage professional development. We’ll give you tons of resources and opportunities to keep growing.
• Provide an environment to help you succeed. We've invested in our offices, designing incredible spaces with our employees in mind. But whether you’re at the office or working remotely, we’ll provide you the tech stack and hardware to do your best work.
• Support your mental and physical health. We care about our employees’ wellbeing. Our Employee Assistance Program, employee resource groups and fitness partner Peerfit have you covered.
• Cover your medical insurance. We have multiple plans to pick from to ensure you’ll have the coverage you (and your dependents) want, including vision, dental, fertility healthcare and family forming benefits.
• Contribute to your 401(K). Yep, that’s free money. We’ll match up to 4% of your own contribution.

Compensation

Your Role

We are seeking a Senior Engineering Manager to lead a team of engineers and/or engineering managers focused on our Fan and Club products. You'll lead the teams that power millions of tickets sold, millions of livestreaming hours, and Club sports programs and high school athletic departments nationwide. This role requires a high level of strategic thinking, technical leadership, and management expertise to drive our mission forward.

As a Senior Engineering Manager at Hudl, you will:

• Lead Division-Level Strategy: Shape and drive the strategy for your division, ensuring alignment with Hudl’s overall vision. Your strategic insights will help set the direction for multiple teams and ensure we stay ahead in the market.
• Manage and Develop Leaders: Foster a strong management culture by leading and mentoring Engineering Managers. You’ll be responsible for developing leadership capabilities, promoting best practices, and ensuring high performance across your division.
• Collaborate Across Disciplines: Work closely with leaders from various disciplines to plan and deliver enhancements across your product suite. Your ability to integrate diverse perspectives will be key to driving innovation and ensuring our products meet the highest standards.
• Drive Technical Excellence: Serve as a technical leader, guiding your teams in the development of robust, scalable solutions on the cloud. Your deep technical knowledge will be crucial in solving complex challenges and driving engineering excellence.
• Champion Agentic/AI Engineering Practices: Drive acceleration of our software development lifecycle via impactful adoption of AI development tooling and patterns. We're investing heavily in the best tools available to dramatically increase how quickly we're able to get our products in the hands of customers.

We'd like to hire someone for this role who lives near our offices in Lincoln, Omaha or Lexington, but we're also open to remote candidates in Kansas City, Chicago, Austin, Dallas or Phoenix.

Must-Haves

• Experienced. You’ve worked on cloud technology and have built highly scalable software solutions, and you have a proven track record of scaling efficiently and handling large volumes of data. 
• Strategic. You know how to set technical direction and guide your team towards successful project outcomes. You can ensure alignment with the company’s strategic goals by facilitating design sessions, creating architectural diagrams, and evaluating risks in our software and processes.
• A mentor. You can support the professional development of your team members through confidence-building, sharing knowledge and providing guidance.
• Excellent communication skills. Your ability to articulate ideas clearly and work effectively with various stakeholders will be crucial in driving cross-functional projects.

Nice-to-Haves

• Formal managerial experience. Skills like career coaching and performance management will enhance your ability to succeed as an Engineering Manager at Hudl.
• Professional background in relevant technologies. Experience with C#, React, React-Native, MongoDB and AWS are a plus. Familiarity with adjacent languages, frameworks and services used at scale is also valuable.
• Experience in product partnership. A proven ability to collaborate effectively with Product Managers to shape and solidify the team’s roadmap will be an asset.

Our Role

• Champion work-life harmony. We’ll give you the flexibility you need in your work life (e.g., flexible vacation time, company-wide holidays and timeout (meeting-free) days, remote work options and more) so you can enjoy your personal life too.
• Guarantee autonomy. We have an open, honest culture and we trust our people from day one. Your team will support you, but you’ll own your work and have the agency to try new ideas. 
• Encourage career growth. We’re lifelong learners who encourage professional development. We’ll give you tons of resources and opportunities to keep growing.
• Provide an environment to help you succeed. We've invested in our offices, designing incredible spaces with our employees in mind. But whether you’re at the office or working remotely, we’ll provide you the tech stack and hardware to do your best work.
• Support your mental and physical health. We care about our employees’ wellbeing. Our Employee Assistance Program, employee resource groups and fitness partner Peerfit have you covered.
• Cover your medical insurance. We have multiple plans to pick from to ensure you’ll have the coverage you (and your dependents) want, including vision, dental, fertility healthcare and family forming benefits.
• Contribute to your 401(K). Yep, that’s free money. We’ll match up to 4% of your own contribution.

Compensation

Your Role

We’re looking for an Engineering Manager to lead a team of engineers building Hudl’s core products for the Youth, Club, and High School markets internationally. You’ll guide a full-stack team that delivers coach and athlete performance analysis, fan engagement, and video livestreaming solutions — helping athletes, coaches, and fans stay connected and empowered.

As an Engineering Manager at Hudl, you’ll:

• Drive technical strategy. You’ll ensure your team’s vision is aligned with Hudl’s overall vision of empowering athletes and coaches. Your insights will help define engineering efforts and help us stay ahead in the market.
• Be efficient: With a focus on outcomes over outputs, you’ll help your team deliver high-impact work on time by making data-driven decisions and iterating quickly on feedback.
• Collaborate. You’ll work closely with leaders from various disciplines to plan and deliver enhancements across our product suite. By bringing diverse perspectives together, you’ll guarantee our products exceed expectations.
• Empower your team. You’ll coach 4-8 Software Engineers to find the best solutions using their expertise. You’ll be responsible for developing and serving your team, and foster a culture of continuous growth.
• Champion Agile practices. You’ll participate actively in Scrum ceremonies

Our priority is to hire someone for this role who lives near our office in Lincoln, Nebraska, but we're also open to remote candidates who live in the following states: AL, AZ, FL, GA, ID, IL, IN, IA, KS, KY, LA, MA, MI, MN, MO, NE, NH, NC, NV, OH, OK, PA, SC, SD, TN, TX, UT, VA, WI, WY. 

Must-Haves

• Experienced. You’ve worked on cloud technology and have built highly scalable software solutions, and you have a proven track record of scaling efficiently and handling large volumes of data. 
• Strategic. You know how to set technical direction and guide your team towards successful project outcomes. You can ensure alignment with the company’s strategic goals by facilitating design sessions, creating architectural diagrams, and evaluating risks in our software and processes.
• A mentor. You can support the professional development of your team members through confidence-building, sharing knowledge and providing guidance.
• Excellent communication skills. Your ability to articulate ideas clearly and work effectively with various stakeholders will be crucial in driving cross-functional projects.

Nice-to-Haves

• Formal managerial experience. Skills like career coaching and performance management will enhance your ability to succeed as an Engineering Manager at Hudl.
• Professional background in relevant technologies. Experience with C#, React, React-Native, MongoDB and AWS are a plus. Familiarity with adjacent languages, frameworks and services used at scale is also valuable.
• Experience in product partnership. A proven ability to collaborate effectively with Product Managers to shape and solidify the team’s roadmap will be an asset.

Our Role

• Champion work-life harmony. We’ll give you the flexibility you need in your work life (e.g., flexible vacation time, company-wide holidays and timeout (meeting-free) days, remote work options and more) so you can enjoy your personal life too.
• Guarantee autonomy. We have an open, honest culture and we trust our people from day one. Your team will support you, but you’ll own your work and have the agency to try new ideas. 
• Encourage career growth. We’re lifelong learners who encourage professional development. We’ll give you tons of resources and opportunities to keep growing.
• Provide an environment to help you succeed. We've invested in our offices, designing incredible spaces with our employees in mind. But whether you’re at the office or working remotely, we’ll provide you the tech stack and hardware to do your best work.
• Support your mental and physical health. We care about our employees’ wellbeing. Our Employee Assistance Program, employee resource groups and fitness partner Peerfit have you covered.
• Cover your medical insurance. We have multiple plans to pick from to ensure you’ll have the coverage you (and your dependents) want, including vision, dental, fertility healthcare and family forming benefits.
• Contribute to your 401(K). Yep, that’s free money. We’ll match up to 4% of your own contribution.

Compensation

SeatGeek believes live events are powerful experiences that unite humans. With our technological savvy and fan-first attitude we’re simplifying and modernizing the ticketing industry.

SeatGeek is a technology innovator on a mission to disrupt the $300 billion ticketing industry. We have the product, vision, and team to make life better for performers, venues, and fans, and build a generational consumer brand in the process. All we’re missing is you.

We’re looking for Software Engineers with prior payments experience to join our enterprise payments team, where we’re building innovative solutions for Rightsholders for their payments infrastructure across online and physical payments.

What you'll do

• Run a modern, containerized service-oriented architecture using industry-leading software development practices
• Ship code to production many times a day
• Solve complex performance problems, empower a data-driven business and scale our software to support our booming business
• Build performant, beautiful, inclusive user interfaces that delight our users and enhance our brand
• Evaluate new technologies and improve our software stack to keep our technological edge
• Leverage cutting-edge AI tools to bring ideas to life faster than ever while upholding SeatGeek’s technical and product standards; no token limits
• Work across teams and discipline boundaries to develop the best product in our industry
• Own large areas of the payments stack, from design through operation, including reliability, cost, and performance outcomes
• Iterate and develop against our native payment processing solution, including growing usage across our US and EMEA client base
• Collaborate closely with Finance, Risk, and Product to define and deliver payment strategies

What you have

• Experience building business critical software in a fast-paced environment. We'll be interested in hearing about what you've built and how
• Experience solving complex technical challenges. SeatGeek engineers create custom solutions to unique ticketing problems, including high traffic onsales, interactive venue maps, inventory tracking, and event matching. We'll be excited to hear about challenging problems you've solved
• Passion for software craftsmanship and product. You have well-considered opinions about how software should work, and hold yourself and your code to a high standard
• A product mindset. You think beyond the code, about user experience, business impact, and what makes a great product tick
• Commitment to your teammates. You enjoy working with a diverse group of people with different experiences and take pride in mentoring and learning from others
• Experience owning end-to-end payment systems and integrations with external processors (e.g., Stripe, Adyen), including designing resilient, idempotent workflows and handling real-world failure modes.
• Experience operating payment systems in production, including monitoring, incident response, and performance optimization (e.g., authorization rates, cost efficiency).
• Experience working cross-functionally with Product, Finance, and Risk to deliver payment solutions aligned with business goals.
• Experience leading projects or mentoring engineers, with interest in growing into a broader technical or people leadership role.
• Experience ensuring financial correctness through reconciliation, auditability, and robust data modeling

Our stack

You do not need experience with any of these, but we thought you might be curious. What we care about is your experience, skills, and approach to problem solving. Tools can be learned.

• Languages: Python (FastAPI), Go, C# (.NET Core), React+Typescript, Swift, Kotlin
• Infrastructure: AWS, Kubernetes, ArgoCD, Datadog, Gitlab
• Datastores: Aurora (Postgres), ElastiCache (Memcached), OpenSearch, DynamoDB
• Streaming & workflows: Kafka, Flink, Airflow, Temporal

Perks

• Equity stake
• Discretionary annual bonus
• Flexible work environment, allowing you to work as many days a week in the office as you’d like or 100% remotely
• A WFH stipend to support your home office setup
• Unlimited PTO
• Up to 16 weeks of fully-paid family leave 
• 401(k) matching 
• Student loan matching program
• Health, vision, dental, and life insurance
• Up to $25k towards family building, reproductive health services and Gender-affirming care
• $500 per year for wellness expenses
• Subscriptions to Headspace (meditation), Headspace Care (therapy), and One Medical
• $120 per month to spend on tickets to live events
• Annual subscription to Spotify, Apple Music, or Amazon music

The salary range for this role is $144,000 - $209,000 USD. This role is equity eligible. In addition, you may receive a discretionary annual bonus based on individual and company performance. Actual compensation packages within that range are based on a wide array of factors unique to each candidate, including but not limited to skill set, years and depth of experience, certifications, and specific location.

SeatGeek is committed to providing equal employment opportunities to all employees and applicants for employment regardless of race, color, religion, creed, age, national origin or ancestry, ethnicity, sex, sexual orientation, gender identity or expression, disability, military or veteran status, or any other category protected by federal, state, or local law. As an equal opportunities employer, we recognize that diversity is a positive attribute and we welcome the differences and benefits that a diverse culture brings. Come join us!

To review our candidate privacy notice, click here.

#LI-Remote

Senior Software Engineer (Frontend), Social

Location: Los Angeles, CA

The Senior Software Engineer will design and develop PlayStation features on the PS5, mobile, and other supported platforms. They will provide strong technical knowledge, experience, and implementation efforts across a set of client applications. The ideal candidate will come from a strong object-oriented development background and be passionate about client applications and web technologies.

Role Responsibilities

• Architect and develop complex projects across multiple teams and fields to deliver new and innovative features.
• Develop and maintain high quality front-end applications using React Native, ensuring they are production-ready and meet performance standards.
• Extremely proactive and independent, communicating with all relevant stakeholders on plans, schedules, and deliverables.
• Create and deploy adaptable UI elements for multiple platforms, emphasizing scalability and ease of maintenance, while incorporating architectural frameworks such as MVC, MVVM, and MVP.
• Collaborate with Product Owners, Product Managers, and Designers to understand feature requirements, define technical requirements, and develop new features.
• Will have ownership of technology, common shareable features across a large project or on several small projects.
• Produce excellent, thorough design, architecture, and development documentation.

•       Focus on quality and strive to improve processes, propose standard methodologies, and drive their usage within the teams.
•       Partner with QA engineers to ensure test coverage and verify test plans that help deliver high quality features.
•       Write unit tests and component tests for features with key characteristics of stability and maintainability that prevent regressions in the product code.
•       Efficiently debug issues raised by internal and external users and work with the team to provide resolutions to these issues.
•       Support and mentor other team members and provide technical leadership by reviewing pull requests, design plans, and participate in architectural discussions.
•       Communicate on development strategy, technical subjects related to software development frameworks and collaborate effectively with the globally distributed teams to achieve business goals.
•       Ability to understand, discuss and improve specifications to enhance the overall experience for players and game studio partners.

Required Qualifications

• Must relocate to Los Angeles, Orange County, or San Diego area.
• Bachelor’s degree in Computer Science or equivalent. 
• 5+ years of solid programming experience in end-to-end development using HTML, CSS, JavaScript, Node.js, React and React Native.
• Expert level knowledge of object-oriented design and design patterns, and passionate about writing high-quality and well-architected code.
• Collaborated on cloud-deployed services hosting APIs and backend processes talking to data storage and caching layers, event buses, and other services.
• Strong understanding of engineering best practices – requirement gathering and analysis, design and develop secure and scalable code with unit tests, partake in code reviews and documentation; experience with open source-based technology stack.
• Ability to oversee periodic on-call duty as well as out-of-band requests.

Preferred Qualifications:

• Several years of experience in working with C++ and C# on multi-threaded applications.
• Strong independent problem-solving skills.
• Excellent written and verbal communication skills in a team environment.
• Proven ability to learn quickly and tackle new challenges.
• Works independently with strong work ethic to deliver on critical timelines.
• Able to work quickly and efficiently in a challenging environment.
• A passion for gaming and a proven record of delivering the best possible experiences to players and game partners.

Software Engineer II (Frontend), Social  

Rancho Bernardo, CA
Must relocate to Los Angeles, Orange County, or San Diego area.

The Software Engineer II role will design and develop solutions for PlayStation features on the PS5, mobile, and other supported platforms. They will provide strong technical knowledge, experience, and implementation efforts across all supported platforms. The ideal candidate will come from a strong object-oriented development background and be passionate about client applications and web technologies.

Responsibilities:

• Build and develop complex projects across mobile, console, and supported platforms, enhancing efficiency and collaboration.
• Develop and maintain high-quality front-end applications using React Native, ensuring they are production-ready and meet performance standards.
• Create and deploy adaptable UI elements for multiple platforms, emphasizing scalability and ease of maintenance, while incorporating architectural frameworks such as MVC, MVVM, and MVP.
• Develop unit and integration tests and conduct code reviews to ensure high-quality code and seamless functionality.
• Maintain clear, concise documentation of system architecture, codebase, and development processes.
• Develop using Agile methodologies such as Scrum to deliver iterative improvements and achieve breakthroughs.
• Collaborate closely with international teams of UI designers and product managers (USA, Japan, UK) to translate requirements into actionable work packages, creating engaging mobile user experiences.
• Represent the team in technical forums by presenting designs, sharing knowledge, and contributing insights to other Sony software development groups.

Required Qualifications:

• Bachelor’s degree in Computer Science or equivalent.
• Genuine passion for crafting seamless, intuitive user experiences that prioritize usability and performance.
• 2+ years of experience crafting single-page web applications or mobile applications.
• Hands-on experience with modern JavaScript frameworks such as React/React Native, Angular, or similar technologies to build flexible interfaces and engaging applications.
• Proficient knowledge of mobile environments, structures, and advancements in iOS and Android programming, including emerging innovations.
• Strong analytical and problem-solving skills, emphasizing effective and scalable solutions.
• Excellent verbal and written communication skills, with an ability to collaborate effectively in a team environment.
• Experience collaborating on cloud-deployed services that host APIs and backend processes interacting with data storage and caching layers, event buses, and other services.

Desired Qualifications:

• Proven experience with Agile development methodologies, such as Scrum.
• Proven skill in evaluating and improving UI and application performance, with a focus on UI response time and network optimization.
• Skilled in developing multi-threaded applications with a deep understanding of concurrency and synchronization.
• Experience in working with C++ and C# on multi-threaded applications.
• Proficiency in designing and implementing GraphQL APIs.
• Experience with cloud services and serverless architectures.
• Familiarity with CI/CD pipelines and automated deployment processes.
• Prior experience with system monitoring, performance tuning, and debugging in production environments.

Sony Interactive Entertainment has an extraordinary opportunity in the Tools, Framework and Infrastructure team! We are looking for a motivated and creative individual to help build test tools, frameworks, and infrastructure, focused on delivering high quality system software which drives the PlayStation experience.

 As a Software Engineer, you'll focus on building test frameworks and infrastructure, internal tools, and automating test workflows. You will collaborate closely with Quality Engineering and Software Engineering teams to build robust systems to ensure console software delivered to customers and game studios are of the highest quality.

Responsibilities

• Design, build, and maintain test frameworks, tooling and infrastructure for teams which develop and test software for the Playstation console.

• Integrate automated tests into CI/CD pipelines using Jenkins, GitHub Actions or similar tools.

• Collaborate with Quality and Development teams to enable testing of both hardware and software components in isolation. 

• Construct telemetry systems and dashboard in order to make data-driven decisions about technical feature development.

• Build tooling for AI-driven testing initiatives

Required Qualifications

• Bachelor's degree in Computer science, Electrical Engineering, or equivalent

• 2+ years experience in designing, developing and maintaining tools and applications in Python, C++, or Javascript with a focus on building testing tools, and test frameworks at scale. (C++, JS experience preferred)

• Experience with test automation frameworks (e.g. Appium, Mocha.js, etc.) 

• Experience with mobile test automation on Android and/or iOS platforms.

• Hands-on experience with CI/CD systems like Jenkins, GitHub Actions or similar tools.

• Comfortable working in Linux and Windows-based development environments.

• Strong communication skills and the ability to work cross-functionally with engineering and QA teams.

• Hands-on experience applying AI/ML techniques in practical engineering contexts such as test case generation, flaky test detection, log analysis, or workflow automation.

• Strong debugging skills.

Nice-to-Have Skills

• Experience with test/build automation on PCs, consoles or other embedded systems

• Familiarity with Node, React Native/Web, Kubernetes, REST APIs

• Working knowledge Docker-based test environments.

• Game industry background

• Exposure to integrating or building tools powered by large language models

Tools and Technologies you will work with

• Jenkins (CI/CD), GitHub Actions, ArgoCD

• Python

• JavaScript, React, Next.js

• C, C++ or Rust

• Git, GitHub

• Device connectivity tools (e.g., ADB, Bluetooth analyzers)

• Containerization technology such as Docker, buildpack and Kubernetes.

Software Engineer II

Madison, WI

Playstation is looking for a Software Engineer to build our next-generation technologies and applications in the growing Madison, WI campus. We apply modern web technologies and methodologies to build an outstanding commerce platform and a customer experience filled with delight. The ideal candidate will come from an object-oriented development background, and be passionate about front end web technologies. Are you ready for a rare opportunity to deliver high-quality, thoroughly tested code at one of the world’s most recognizable brands? We’re doing really cool things with web technologies like React, React Native, and more to keep PlayStation the #1 gaming platform in the world.

Yes! There is a Sony Playstation office in Madison, WI! We are located in the heart of downtown right near the Capitol Square with an outstanding view of the east side and many great restaurants and social opportunities right outside the door.

This is a hybrid role. We offer a flexible work-from-home policy. In-person meetings may sometimes be required. Otherwise, you can work in the office as much or as little as you prefer. We also host many social and team bonding events in our Madison campus.

The team

This team focuses on building client application experiences for PlayStation consoles, websites, mobile applications and beyond. These features serve millions of users around the world. If you strive for outstanding UX, improving performance for a fast experience, and the blend of games and technology, please apply.

Responsibilities:

• Develop, test and document business critical features and applications
• Work with Product Owners and Product Managers to understand feature requirements, capture technical requirements and craft solutions for components and applications for the PlayStation ecosystem
• Passionate about quality and strives to improve processes, proposes standard methodologies and drives their usage within the teams
• Developing JavaScript-based applications for PlayStation gaming consoles, web, mobile and future flagship Sony devices and services
• Building digital commerce solutions for PlayStation games, media content, subscription services and more
• Write robust unit and component tests to ensure reliability and prevent regressions.
• Work quickly and optimally in a fast-paced ever-evolving environment
• Work independently and collaborate with internal and external engineers
• Work with other team members by reviewing and giving feedback on pull requests and design plans
• Define and refine technical approaches that support performance, accessibility, and scalability.
• Exercise your feature building capabilities and collaborate within your team to optimize existing solutions as well
• Deploying platform experiences through CI/CD pipelines
• Monitoring software releases, analyze telemetry, and adapt to production data
• Continuously learn, experiment, and bring forward innovative ideas — participate in Hackathons and Café Days to help shape the future of PlayStation experiences.

Required Qualifications:

• Bachelor's degree or equivalent, or 3+ years of relevant work experience instead of a degree
• 2-3 years of building product experiences with proficiencies in UI technologies
• A passion for robust sustainable and high-quality code
• Excellent communication and collaboration skills
• Strong technical, analytical, and problem-solving skills
• Capable of producing detailed design and development documentation

Preferred Qualifications:

• Using HTML, CSS, the JavaScript ecosystem and familiarity with popular frameworks like React, Angular, Jest, and TypeScript
• Familiarity with Java and Spring Boot is a bonus
• Familiarity with GraphQL, REST APIs, and containerization tools such as Docker.
• Understanding of build pipelines and CI/CD standards, especially across multiple platforms.
• Experience working with performance optimization, accessibility, and responsive design principles.
• Curiosity about AI-assisted development tools or automation that improves developer efficiency

Do you have strong technical abilities, and excellent communication skills and can be an inspiration to your team to achieve extraordinary results? Have a passion for automation? Want to work at a company where customers have real excitement for the products you help create? At PlayStation, we are seeking engineers to join a global initiative in robust test automation and Continuous Integration/Continuous Deployment systems.

We are looking for a Software Development Engineer in Test who can help ensure we're able to continue to grow our capabilities without negative impact to our passionate user base.

What You'll Do

• Set up test frameworks, and help teams set up automation infrastructure
• Develop and implement standard methodologies for automation, continuous build and deploy, automated testing, multi-functional end-to-end testing, including device testing, and performance testing
• Work with globally distributed teams to engage early and provide continuous delivery of high quality software products that delight Sony customers
• Manage, and monitor various Jenkins Jobs and report statuses
• Identify and act on opportunities to improve the QA process
• Expand testing and automation across teams to promote ownership of quality
• Work with console developers to ensure that all features and bug fixes come with automated test coverage
• Maintain and improve existing Python based automation framework
• Report, track and verify defects

This Role Will Require Knowledge Of

• Testing – the study and practice of a variety of test techniques and methodologies, and familiarity with prominent voices in the online testing community
• Test automation – an interest in test automation to a level where you can discuss the pros and cons of various automation approaches. To support this, you also have working knowledge of a modern programming language
• Agile software development – understanding of common methodologies and articulation of how a strong tester can best support their team in that context
• Performance - passion for application performance and concern about application load time, perceived performance, and user retention

Qualifications

• A Bachelor's degree in Computer Science or equivalent
• Proven experience writing automated tests in C++, Python, JavaScript
• Practical experience using development and deployment tools: Git, Docker, Conan, npm
• Experience in developing CI pipelines using Jenkins / Github Actions,
• Experience with Selenium or Appium
• Experience with at least one modern web application framework, preferably React
• Knowledge and experience testing APIs, Libraries, SDK / Application Frameworks, Native Applications
• Strong technical, analytical, and problem-solving skills
• Ability to work independently and as part of a team
• Excellent verbal and written communication skills
• Ability to estimate effort and size of features
• Experience with agile development methodologies and TDD processes

Join us at PlayStation and help us build world-class experiences for our users!

Why PlayStation?

PlayStation isn’t just the Best Place to Play — it’s also the Best Place to Work. Today, we’re recognized as a global leader in entertainment, producing the PlayStation family of products and services, including PlayStation®5, PlayStation®Plus, and acclaimed PlayStation software titles from PlayStation Studios, and more.  PlayStation also strives to create an inclusive environment that empowers employees and embraces diversity. We welcome and encourage everyone who has a passion and curiosity for innovation, technology, and play to explore our open positions and join our growing global team.  The PlayStation brand falls under Sony Interactive Entertainment, a wholly-owned subsidiary of Sony Corporation.

Senior Manager, Software Engineering (Client Platform)

San Mateo, CA - Hybrid 

PlayStation is building the future of connected gaming experiences through a unified platform powering services and experiences across consoles, clients, and the cloud. We are seeking a Senior Software Engineering Manager to lead our Client Experiences team. You’ll own the technical strategy, people leadership, and execution, scaling them from 0→1 and 1→N. You’ll manage managers and senior ICs, partner with Product, Design, Research and Security, and set a culture of high‑velocity delivery with reliability and safety.

Responsibilities

• Lead and grow a dedicated client engineering team, ensuring delivery on roadmaps that prioritize user delight, modularity, multi-platform architecture, and global scalability.

• Evangelize the multi-platform strategy across PlayStation by partnering closely with engineering leaders across platforms and client teams to align on integration, adoption, and long-term technical direction.

• Multi-surface architecture: strike the right balance between native excellence and shared code; build a coherent design system and navigation model that spans phone, tablet, desktop, and web.

• Build and lead high‑impact teams (hiring, coaching, performance, career paths); manage managers and staff engineers. Mentor and coach engineers to grow their careers, fostering a culture of technical excellence, inclusivity, and innovation.

• Own the Platform: Define the North Star platform architecture, set Performance and Reliability KPIs, and Release Engineering specifics to ship predictably. 

• Culture & process: set clear operating rhythms, foster autonomy with accountability, and raise the bar on engineering quality. Be a champion of advocating AI first team mindset.

• Collaborate with global teams across San Mateo, Tokyo, London, and more to drive consistent adoption and integration of platform services.

• Partner with leadership and stakeholders to translate strategic priorities into executable technical roadmaps that advance the PlayStation ecosystem.

• Drive continuous improvement in developer tooling, CI/CD pipelines, service performance, and observability to accelerate the developer experience.
  

Required Qualifications

• BS/MS in Computer Science or equivalent. 

• 5+ years leading client/mobile/web teams in engineering leadership roles; 2+ years managing managers and senior/staff ICs.

• Track record shipping large‑scale native apps and/or complex web apps with strict performance, reliability, and privacy requirements. Prior experience in releasing globally distributed applications impacting millions of users.

• Strong technical background in software development with proven success building and shipping mobile and desktop applications

• Experience with React Native and Native mobile technologies iOS/iPadOS, with broader familiarity with desktop architecture, such as Windows and MacOS. 

• Track record of recruiting, scaling, and retaining engineering talent in a high-growth environment. Demonstrated success in coaching and mentoring engineers, balancing delivery with individual growth.

• Excellent leadership and communication skills, with the ability to work effectively across functions

• Successfully promoted a culture of belonging and engineering excellence

Desired Qualifications

• Depth in at least two of: Swift/Kotlin, TypeScript/React, language stacks. 

• Familiarity with iOS/Android or MacOS/Windows OS platforms.

• Knowledge of GraphQL, including schema design and federation is a plus

• Familiarity with CI/CD pipelines, service observability (metrics, logging, tracing), and production incident management. 

Equal Opportunity Statement:

Sony is an Equal Opportunity Employer. All persons will receive consideration for employment without regard to gender (including gender identity, gender expression and gender reassignment), race (including colour, nationality, ethnic or national origin), religion or belief, marital or civil partnership status, disability, age, sexual orientation, pregnancy or maternity, trade union membership or membership in any other legally protected category.

We strive to create an inclusive environment, empower employees and embrace diversity. We encourage everyone to respond.

Are you looking for a challenge?

We are seeking a Software Engineer to join the team to develop, maintain, and improve the framework powering a rich set of user experiences on multiple platforms.

What you will be doing?

• Implement and improve framework features and SDKs across multiple platforms while collaborating with application teams to help them meet their feature and performance requirements

• Build clean, well-documented, and reusable APIs to simplify integration with platform services

• Ensure SDKs are performant, scalable, and backward-compatible across versions

• Collaborate with framework, and application teams to define SDK requirements and developer experience

• Create and maintain developer documentation, sample apps, and integration guides

• Debug and resolve integration issues reported by partner teams or SDK consumers

• Continuously improve SDK usability, reliability, and adoption

• Collaborate with team lead and peers to seek/give feedback on pull requests, gather technical requirements and technical design documents

What we are looking for?

• B.S. degree in Computer Science or equivalent fields

• 3-5 years of professional software development experience

• Experience writing high-performance code in C++

• Experience with Jenkins or any CI/CD tools

• Experience writing JavaScript and/or TypeScript with popular frameworks like React, Angular, Ember and similar.

• Solid understanding of API design principles, versioning, and backward compatibility

Bonus qualifications

• Familiar with React Native

• Experience building and shipping SDKs, libraries, or developer-facing platforms

• Familiar with Development on multiple platforms (Linux, Android, Windows)

• Experience with package management and distribution tools (e.g., Maven, Gradle, CocoaPods, npm, Conan)

• Experience working on cross-platform SDKs (Android, iOS, Web, or desktop)

#LI-AT1

About the Role

As a Software Engineer II at PlayStation, you will be a key contributor to a team focused on providing highly impactful UI experiences to our users! This role fits someone keen to learn, grow, and support our evolving technology stack. You will develop insight into our user base and collaborate with multiple teams to ensure we’re delivering the right outcome. The ideal candidate will be adaptable, flexible in approach, and ready to face ambitious challenges. 

About you

• Passionate about UI development and enjoy working with consumer facing products

• Collaborated across different team roles including product managers and designers to parse out key requirements and translate them to technical solutions

• Passionate about quality and strives to improve processes, proposes standard methodologies and drives their usage within the teams

• Debugging and tackling technical issues in not only your code but your fellow developer’s code as well

• Have a test driven development mentality with goals to prevent regression of code

• Work independently in a fast-paced ever-evolving environment

• Work with other team members by reviewing and giving feedback on pull requests and design plans

• Collaborate well with engineers internal and external to your teams to test ideas and optimize solutions

• Continually seeking to improve your knowledge and skills, and using your knowledge to help elevate your peers

Required Qualifications

• Bachelor’s degree or equivalent

• 2+ years of building product experiences with proficiencies in UI technologies (JavaScript, React, Typescript, node..etc)

• Experience constructing robust unit tests and familiarity with other types of software testing

• Proficiency in profiling performance and optimizing code in your domain, with knowledge to navigate conversations across the tech stack.

• Excellent communication skills, and the ability to help non technical  team members (product, design) navigate technical implementation challenges

Bonus Qualifications

• Experience with React Native and multi application environments

• Experience with Jest, React Testing Library

• Experience building integration or component testing.

• Understanding of build pipelines and CI/CD standards

• Experience with Agile/Scrum software development methodologies

This role is located in San Mateo, CA. When you're not building the best gaming experience possible, you'll have access to extraordinary food, wine country, hiking, and all that Silicon Valley has to offer.

We have a very flexible work-from-home policy as well: live close enough to the office for occasional in-person meetings and events, otherwise, work in the office as much or as little as you like!

Software Development Engineer in Test - Contractor

San Mateo, CA

Do you have a passion for test automation? We are looking for self-motivated, quick-starter and highly proactive individuals to join our full stack team, who will be testing new and existing features on multiple platforms and devices in a software development environment and ensuring quality of automation and test frameworks.

At PlayStation, we are passionate about both collaboration and technology. We love building the systems that millions of people use and are our own first customers. We strive to be at the forefront of development technologies and are a diverse company with teams on four continents.

Primary Responsibilities:

• Plan and complete QE related activities; build test plan, test cases, and implement to ensure the quality of new features

• Review product requirements and technical design documents to understand how the feature works on the PlayStation console and create effective testing strategies

• Build, maintain and improve test automation frameworks, and help teams set up automation infrastructure

• Develop automated UI and API tests to increase automation coverage

• Report, track and verify defects as well as monitor automation jobs. Provide status reports to leadership and other key partners.

• Collaborate with distributed teams for multi-functional test plan design and execution

Requirements:

• BS or MS in Engineering, Computer Science or related field, or equivalent

• 3-5 years or equivalent experience in UI automation for web applications

• Solid experience writing automated tests in Python, JavaScript, C ++ or any other Programming Language

• Experience with Selenium or Appium or UI Automation technologies

• Knowledge and experience testing APIs (RESTful), Libraries, SDK/Application Frameworks, Native Applications

• Experience with at least one modern web application framework, preferably React

• Strong technical, analytical and problem-solving skills

• Able to work efficiently as part of a team and independently

• Strong initiative and outstanding verbal and written communication skills

Bonus Qualifications:

• Experience developing or writing test code/scripting for a game console or set-top box

• Experience developing an application (game application is extra bonus)

• Practical experience using development and deployment tools: Git, Jenkins, Docker

• Experience using source control (esp. Git) and CI/CD tools (Jenkins or Circle CI)

Software Engineer II (Frontend), Social  

Rancho Bernardo, CA
Must relocate to Los Angeles, Orange County, or San Diego area.

The Software Engineer II role will design and develop solutions for PlayStation features on the PS5, mobile, and other supported platforms. They will provide strong technical knowledge, experience, and implementation efforts across all supported platforms. The ideal candidate will come from a strong object-oriented development background and be passionate about client applications and web technologies.

Responsibilities:

• Build and develop complex projects across mobile, console, and supported platforms, enhancing efficiency and collaboration.
• Develop and maintain high-quality front-end applications using React Native, ensuring they are production-ready and meet performance standards.
• Create and deploy adaptable UI elements for multiple platforms, emphasizing scalability and ease of maintenance, while incorporating architectural frameworks such as MVC, MVVM, and MVP.
• Develop unit and integration tests and conduct code reviews to ensure high-quality code and seamless functionality.
• Maintain clear, concise documentation of system architecture, codebase, and development processes.
• Develop using Agile methodologies such as Scrum to deliver iterative improvements and achieve breakthroughs.
• Collaborate closely with international teams of UI designers and product managers (USA, Japan, UK) to translate requirements into actionable work packages, creating engaging mobile user experiences.
• Represent the team in technical forums by presenting designs, sharing knowledge, and contributing insights to other Sony software development groups.

Required Qualifications:

• Bachelor’s degree in Computer Science or equivalent.
• Genuine passion for crafting seamless, intuitive user experiences that prioritize usability and performance.
• 2+ years of experience crafting single-page web applications or mobile applications.
• Hands-on experience with modern JavaScript frameworks such as React/React Native, Angular, or similar technologies to build flexible interfaces and engaging applications.
• Proficient knowledge of mobile environments, structures, and advancements in iOS and Android programming, including emerging innovations.
• Strong analytical and problem-solving skills, emphasizing effective and scalable solutions.
• Excellent verbal and written communication skills, with an ability to collaborate effectively in a team environment.
• Experience collaborating on cloud-deployed services that host APIs and backend processes interacting with data storage and caching layers, event buses, and other services.

Desired Qualifications:

• Proven experience with Agile development methodologies, such as Scrum.
• Proven skill in evaluating and improving UI and application performance, with a focus on UI response time and network optimization.
• Skilled in developing multi-threaded applications with a deep understanding of concurrency and synchronization.
• Experience in working with C++ and C# on multi-threaded applications.
• Proficiency in designing and implementing GraphQL APIs.
• Experience with cloud services and serverless architectures.
• Familiarity with CI/CD pipelines and automated deployment processes.
• Prior experience with system monitoring, performance tuning, and debugging in production environments.

Staff Site Reliability Engineer

San Diego, CA

As a key leader of the Commerce - Technical Operations team, you will help drive the availability and enablement for PlayStation Store, Catalog, Entitlement, Pricing and Device Management platforms. You will partner closely with product engineering teams to deliver innovative player features and elevate operational excellence for millions of players worldwide.

Responsibilities:

Your responsibilities will include hands-on application management within a public cloud environment, ensuring availability, resiliency, scalability and performance. You will work side by side with our service development teams to develop, automate and ensure the production readiness of all new services and features introduced.

• Review and influence service architecture and system design to improve resiliency, fault tolerance, and scalability. Establish and promote best practices across engineering teams.
• Own and evolve Infrastructure-as-Code for managed services (AWS, GCP). Design and build scalable, reusable modules and automation that standardize provisioning, configuration, and operations
• Improve and develop production-grade automation, and tooling to improve measureable outcomes in operational process, manual toil, MTTx reduction, etc.
• Increase observability across the platform by implementing robust monitoring, logging, and tracing patterns. Build actionable dashboards and define meaningful alerting strategies that reduce MTTD and MTTR while minimizing noise.
• Leverage service telemetry and historical data to anticipate capacity needs, detect anomalous behavior, and proactively prevent incidents. Develop data-informed approaches to performance optimization and reliability engineering.
• Lead performance and capacity planning initiatives. Apply cloud-native patterns (e.g., auto-scaling, spot capacity, container orchestration with EKS) to optimize cost, performance, and availability at scale.
• Contribute code to shared repositories and platform components improving reliability, scalability, and maintainability.
• Collaborate across SIE with a variety of engineering, product, security and PMO teams to drive reliability improvements and ensure consistent operational standards across PlayStation services.
• Contribute to and help evolve reliability engineering practices, including SLIs/SLOs, error budgets, and operational readiness standards.
• Provide rotational on-call support, including incident detection, triage, and resolution for production systems, with a focus on continuous improvement of system reliability.
• Lead post-incident reviews, producing clear root cause analyses and driving follow-through on corrective and preventative actions across teams.

Qualifications:

• BS degree in Computer Science, Engineering, or related technical subject area.
• 7+ years hands-on AWS experience – integrating, developing and managing applications
• 10+ years of relevant SRE or operational work experience supporting a high-volume and/or critical production, software environment
• 10+ years of hands on software engineering or systems engineering experience (Java and/or React services)
• 5+ years of experience with building automation into daily operational processes through one or more programming languages (preferably Python or Go).
• Hands-on experience using modern AI engineering technologies, including LLM models, MCP-based integrations, and agentic workflow patterns, to improve SRE Operations.
• Strong experience in configuring, tuning and automating operational responsibilities for AWS managed data services including RDS, DynamoDB and Elasticache
• Experience with monitoring and log management tools (ie: DataDog, CloudWatch, Grafana, Splunk)
• Experience with container technologies and orchestration (ie: Docker, Kubernetes, EKS)
• Hands-on experience in triaging and tuning Java cloud applications with integration into AWS
• Solid understanding of AWS networking systems and protocols (ie: ALB, R53, API-Gateway, TCP/IP, HTTP/HTTPS, DNS)
• Experience with developing or support Continuous Integration and Continuous Delivery/Deployment pipelines (CI/CD)
• Excellent leadership presence, verbal and written communication

#LI-KS1

Senior Software Engineer (Frontend), Social

Location: San Diego, CA (Rancho Bernardo)

The Senior Software Engineer will design and develop PlayStation features on the PS5, mobile, and other supported platforms. They will provide strong technical knowledge, experience, and implementation efforts across a set of client applications. The ideal candidate will come from a strong object-oriented development background and be passionate about client applications and web technologies.

Role Responsibilities

• Architect and develop complex projects across multiple teams and fields to deliver new and innovative features.
• Develop and maintain high quality front-end applications using React Native, ensuring they are production-ready and meet performance standards.
• Extremely proactive and independent, communicating with all relevant stakeholders on plans, schedules, and deliverables.
• Create and deploy adaptable UI elements for multiple platforms, emphasizing scalability and ease of maintenance, while incorporating architectural frameworks such as MVC, MVVM, and MVP.
• Collaborate with Product Owners, Product Managers, and Designers to understand feature requirements, define technical requirements, and develop new features.
• Will have ownership of technology, common shareable features across a large project or on several small projects.
• Produce excellent, thorough design, architecture, and development documentation.

•       Focus on quality and strive to improve processes, propose standard methodologies, and drive their usage within the teams.
•       Partner with QA engineers to ensure test coverage and verify test plans that help deliver high quality features.
•       Write unit tests and component tests for features with key characteristics of stability and maintainability that prevent regressions in the product code.
•       Efficiently debug issues raised by internal and external users and work with the team to provide resolutions to these issues.
•       Support and mentor other team members and provide technical leadership by reviewing pull requests, design plans, and participate in architectural discussions.
•       Communicate on development strategy, technical subjects related to software development frameworks and collaborate effectively with the globally distributed teams to achieve business goals.
•       Ability to understand, discuss and improve specifications to enhance the overall experience for players and game studio partners.

Required Qualifications

• Must relocate to Los Angeles, Orange County, or San Diego area.
• Bachelor’s degree in Computer Science or equivalent. 
• 5+ years of solid programming experience in end-to-end development using HTML, CSS, JavaScript, Node.js, React and React Native.
• Expert level knowledge of object-oriented design and design patterns, and passionate about writing high-quality and well-architected code.
• Collaborated on cloud-deployed services hosting APIs and backend processes talking to data storage and caching layers, event buses, and other services.
• Strong understanding of engineering best practices – requirement gathering and analysis, design and develop secure and scalable code with unit tests, partake in code reviews and documentation; experience with open source-based technology stack.
• Ability to oversee periodic on-call duty as well as out-of-band requests.

Preferred Qualifications:

• Several years of experience in working with C++ and C# on multi-threaded applications.
• Strong independent problem-solving skills.
• Excellent written and verbal communication skills in a team environment.
• Proven ability to learn quickly and tackle new challenges.
• Works independently with strong work ethic to deliver on critical timelines.
• Able to work quickly and efficiently in a challenging environment.
• A passion for gaming and a proven record of delivering the best possible experiences to players and game partners.

Staff Software Engineer, Client Engineer 

San Mateo, CA 

Why PlayStation? 

PlayStation isn’t just the Best Place to Play — it’s also the Best Place to Work. Today, we’re recognized as a global leader in entertainment, producing the PlayStation family of products and services, including PlayStation®5, PlayStation®Plus, and acclaimed PlayStation software titles from PlayStation Studios, and more. 

PlayStation also strives to create an inclusive environment that empowers employees and embraces diversity. We welcome and encourage everyone who has a passion and curiosity for innovation, technology, and play to explore our open positions and join our growing global team. 

The PlayStation brand falls under Sony Interactive Entertainment, a wholly-owned subsidiary of Sony Corporation. 

Are you looking for a challenge? 

We are looking for a person with deep expertise in native iOS development to drive the evolution of our mobile application ecosystem. This role will shape the architecture, frameworks, and technical direction of the PlayStation experience on iOS, helping deliver seamless, performant, and delightful applications to millions of players worldwide. 

As a Staff Engineer, you will not only design and build critical components but also provide technical leadership, mentor engineers across the team, and partner with product, design, and platform stakeholders to ensure scalable and sustainable solutions. 

Come be part of the team to realize the next phase of gaming expansion for our 100M+ monthly active PlayStation users. 

Responsibilities:  

• Define and drive the architectural vision that powers PlayStation iOS app experiences. Produce and integrate iOS frameworks and SDKs to support development across teams for the Mac platform and meet feature and performance requirements.  

• Lead the design and build UX experiences written in Swift and and implementation of high-performance native modules in C++ with iOS APIs (Objective-C/Swift). 

• Partner closely with cross-platform teams to establish standards, patterns, and best practices that scale across multiple desktop platforms. 

• Apply architectural design patterns such as MVC, MVVM, MVP to develop sustainable and reusable codebase. 

• Mentor and coach engineers across the team, raising the technical bar and fostering a culture of engineering excellence. 

• Collaborate with UI designers, product managers, and international partners to transform requirements into high-quality, maintainable macOS solutions (USA/Japan/Canada). 

• Drive performance optimization, stability, and system-level integration for iOS-specific features. 

• Contribute to the design of APIs, SDKs, and developer-facing tools that accelerate PlayStation app development. 

• Represent the team in architectural and technical forums across Sony Interactive Entertainment, advocating for iOS platform needs and alignment.

• Support CI/CD workflows by shaping automation strategies and maintaining code quality standards. 

Required Qualifications: 

• 8+ years of software development experience, with at least 5 years focused on iOS native application development. 

• BS/MS degree in Computer Science or equivalent. 

• Strong expertise in C++ and solid experience with JavaScript integration (React Native). 

• Expert knowledge of the general Mac landscape, architectures, trends, platform features, and new technologies. 

• Proven experience designing large-scale, performant, multi-threaded applications. 

• Strong background in API and solution design. 

• Experience applying software architectural patterns (MVC, MVVM, MVP, or similar) to build reusable and maintainable systems. 

• Familiarity with Agile development methodologies (e.g., Scrum). 

• Track record of technical leadership: mentoring engineers, leading projects, or influencing architectural direction. Passion for building world-class desktop user experiences. 

Desired Qualifications: 

• Experience with Objective-C and/or Swift for iOS system integration. 

• Experience with iPadOS and MacOS

• Familiarity with React Native and hybrid app architectures.  

• Contributions to open-source projects, especially developer libraries or frameworks. 

• Experience with CI/CD tools (e.g., Jenkins) and modern build pipelines. 

• Strong communication and collaboration skills with globally distributed teams. 

Staff Software Engineer, React Native  

San Mateo, CA (Hybrid)

Why PlayStation? 

PlayStation isn’t just the Best Place to Play — it’s also the Best Place to Work. Today, we’re recognized as a global leader in entertainment, producing the PlayStation family of products and services, including PlayStation®5, PlayStation®Plus, and acclaimed PlayStation software titles from PlayStation Studios, and more. 

At PlayStation, we strive to create an inclusive environment that empowers employees and embraces diversity. We welcome and encourage everyone who has a passion and curiosity for innovation, technology, and play to explore our open positions and join our growing global team. 

The PlayStation brand falls under Sony Interactive Entertainment, a wholly-owned subsidiary of Sony Corporation. 

Are you looking for a challenge? 

We are seeking a Staff Software Engineer specializing in React Native and high-performance frontend development for mobile and desktop platforms. In this role, you will define the architecture, frameworks, and technical best practices that drive PlayStation’s mobile and desktop user experiences. 

You will collaborate closely with native macOS engineers, product, and design teams to deliver best-in-class user interfaces that are performant, accessible, and delightful at scale. As a Staff Engineer, you will provide technical leadership across teams, mentor engineers, and push the boundaries of what’s possible in cross-platform frontend development. 

Responsibilities 

• Define and evolve the frontend architecture for PlayStation client applications on mobile using React Native and modern JavaScript/TypeScript. 

• Drive performance optimizations and best practices for rendering, startup time, and UI responsiveness. 

• Collaborate with native platform engineers (C++/Objective-C/Swift) to design and integrate custom native modules and optimize cross-platform interoperability. 

• Apply architectural design patterns such as MVC, MVVM, MVP to develop a sustainable and reusable codebase. 

• Partner with product managers, designers, and researchers to translate user experience requirements into elegant, maintainable solutions. 

• Establish coding standards, testing strategies, and development patterns that raise the quality bar for frontend engineering. 

• Mentor engineers and act as a multiplier for frontend development expertise across the broader team. 

• Investigate new frontend technologies, frameworks, and performance techniques, and guide their adoption when appropriate. 

• Represent frontend/OS needs in technical and architectural discussions across Sony Interactive Entertainment.
  
   

 Required Qualifications 

• 8+ years of software development experience, with significant experience building React Native apps or high-performance JavaScript/TypeScript applications. 

• BS/MS degree in Computer Science or equivalent. 

• Strong expertise in frontend performance profiling, optimization, and debugging. 

• Passion for delivering world-class user interfaces with exceptional performance. 

• Deep understanding of cross-platform architecture and how to bridge between JS and native modules. 

• Proven track record of delivering production-quality mobile or desktop applications with React Native. 

• Experience designing scalable frontend architectures and reusable UI frameworks. 

• Strong collaboration skills and ability to work closely with native engineers, designers, and product managers. 

• Demonstrated technical leadership: leading projects, mentoring engineers, or setting engineering strategy. 

Desired Qualifications 

• Familiarity with iOS development and native bridging concepts (C++, Objective-C, Swift). 

• Experience with accessibility, internationalization, and UI testing frameworks. 

• Contributions to open-source React Native or frontend libraries. 

• Familiarity with CI/CD pipelines and modern build systems for frontend development. 

• Experience working with globally distributed teams. 

About the Role

We are looking for a strong Engineering Manager to lead a high-impact team within PlayStation’s Client Developer Experience (DevEx) team.

This role sits at the center of how developers build, test, and ship software across client and system software teams. You will lead the development of modern developer platforms and tools, including documentation systems, intelligent search, performance tooling, and AI powered experiences.

This role requires a balanced leader, someone who can grow and manage a high-performing team, while also maintaining strong technical depth to guide architecture, review designs, and support engineers at a code level when needed.

You will operate across frontend-heavy developer experiences (JS, React, React Native) as well as backend/platform systems, shaping solutions that are both technically sound and highly usable for developers.

What You’ll Do

• Lead, grow, and mentor a team of engineers, building a high-performing, ownership driven culture
• Drive delivery of developer platforms and tools used across PlayStation
• Provide technical leadership at both code and system design levels, especially for frontend and developer-facing systems
• Guide the design and evolution of complex, scalable systems across frontend, backend, and platform layers
• Partner with AI/ML, QE, System Software, and Product teams to align on priorities and execution
• Influence cross-team technical decisions and ensure strong alignment across partner organizations
• Balance short-term delivery with long-term platform strategy
• Ensure high-quality developer experiences by focusing on usability, performance, and reliability
• Identify gaps, remove blockers, and drive clarity in ambiguous problem spaces

What We’re Looking For

• 7–10 years of overall software engineering experience with 3–5+ years of experience managing engineering teams.
• Strong technical background with hands-on understanding of frontend systems (JavaScript, React, React Native) and solid backend/platform fundamentals
• Ability to operate at code-level depth when needed (design reviews, debugging, guiding engineers)
• Proven experience designing and delivering complex, distributed systems
• Track record of building and scaling high-performing engineering teams
• Experience working on developer tools, internal platforms, or productivity systems
• Strong ability to influence and align stakeholders across teams
• Excellent communication skills across both technical and non-technical audiences
• Ability to operate effectively in fast-moving, ambiguous environments
• Bachelors degree or equivalent

Nice to Have

• Experience with Python or backend services supporting developer platforms
• Experience with AI/ML-driven workflows or developer tooling
• Background in performance profiling and or developer ecosystems
• Experience in large-scale, multi-team environments

You will operate in a role that requires leadership, technical depth, and cross-org influence

Equal Opportunity Statement:

Sony is an Equal Opportunity Employer. All persons will receive consideration for employment without regard to gender (including gender identity, gender expression and gender reassignment), race (including color, nationality, ethnic or national origin), religion or belief, marital or civil partnership status, disability, age, sexual orientation, pregnancy, birthing parent or parental status, trade union membership or membership in any other legally protected category.

We strive to build an inclusive environment, empower employees and embrace diversity. We encourage everyone to respond.

PlayStation is a Fair Chance employer and qualified applicants with arrest and conviction records will be considered for employment.

#LI-AT1

About the opportunity

The Customer Insights & Adoption (CIA) team is hiring a senior architect to lead internal technical enablement across Contentful’s product portfolio and recommended ways of building. You will serve as a deeply technical, highly cross-functional subject matter expert who empowers internal teams, customers, and partners to adopt Contentful with confidence and consistency. You’ll apply your industry experience, consultative leadership, and passion for teaching to build scalable programs and toolkits that drive a shared understanding of what good looks like, inform product innovation, and guide business strategy.

What to expect?

• Own and evolve internal technical enablement on Contentful product features, implementation patterns, and best practices for the Customer Experience organization (e.g. Customer Success Management, Professional Services, Learning Services, Customer Support Engineering) and cross-functional teams (e.g. Sales Engineering, Partnerships)
• Serve as a company-wide Contentful subject matter expert by engaging closely with internal teams to develop prescriptive implementation guidance and synthesize it into workshops, enablement materials, tools, examples and other resources
• Establish a strategic, scalable technical enablement practice that supports continuous education, centralized knowledge sharing, and consistent understanding across teams, customers, and solution partners
• Collaborate with Product, Product Marketing and Demo teams throughout the product development lifecycle to evaluate new features, provide actionable feedback, and influence decisions as a trusted advisor
• Coordinate closely with Professional Services to translate customer implementation insights into impactful enablement content; coordinate with Learning Services and Developer Experience to ensure messaging and guidance are aligned across courses, training, and documentation
• Create, curate, and maintain a library of enablement materials including feature usage guidance, prescriptive patterns, use cases, discovery questions, and architectural recommendations
• Develop and deliver internal workshops and technical training that effectively support both technical and non-technical audiences; model excellent virtual facilitation and learner engagement techniques
• Contribute to and help lead strategic enablement initiatives, such as starter kits, maturity models, trial environments, and other cross-team projects that strengthen our internal, customer, and partner ecosystem
• Support Customer Success Managers and Partner Managers as a technical advisor during select customer and partner engagements, providing clarity on architecture, implementation decisions, and best practice adoption

What do you need to be successful?

• 6+ years of experience in solutions architecture, technical consulting or a similar technical role, ideally in a digital experience platform environment or solution services agency
• Deep familiarity with content management systems, composable architecture, and modern web development patterns (e.g. headless CMS, API-first)
• Practitioner-level code proficiency, including comfort working with modern web frameworks (e.g. React, Next.js), APIs, SDKs, and developer tooling, with the ability to critically evaluate implementation approaches
• Proven ability to translate complex technical concepts into clear, actionable guidance for both technical and non-technical audiences, including in writing, workshops, and live facilitation
• Strong track record of building and scaling technical enablement programs, knowledge bases, or enablement practices in a cross-functional environment
• Experience working closely with Customer Success, Professional Services, Sales Engineering, or Partner teams in a customer-facing or internal advisory capacity
• Excellent consultative and communication skills, with the ability to influence stakeholders and drive alignment across teams
• Demonstrated ability to synthesize customer and field insights into prescriptive patterns, architectural recommendations, and reusable enablement assets
• Comfortable taking ownership of strategic initiatives from ideation through execution
• Experience designing and delivering engaging virtual training and workshops with strong learner engagement techniques
• Collaborative mindset with a passion for teaching, knowledge sharing, and elevating the technical capability of those around you

What's in it for you?

• Join an ambitious tech company reshaping the way people build digital experiences
• Full-time employees receive Stock Options for the opportunity to share in the success of our company
• Comprehensive healthcare package covering 100% of monthly health premiums for employees and 85% of costs for your dependents. 
• Fertility and family building benefits, including a lifetime reimbursable wallet to support your growing family.
• We value Work-Life balance and You Time! A generous amount of paid time off, including vacation days, sick days, compassion days for loss,  education days, and volunteer days
• Company paid parental leave to care for and focus on your growing family 
• Use your personal annual education budget to improve your skills and grow in your career
• Enjoy a full range of virtual and in-person events, including workshops, guest speakers, and fun team activities, supporting learning and networking exchange beyond the usual work duties 
• An annual wellbeing stipend to care for your physical, financial, or emotional health
• A monthly communication stipend and phone hardware upgrade reimbursement.
• New hire office equipment stipend for hybrid or distributed employees. Get the gear you need to work at your best.

This role will need to be conducted in a state in which we are currently registered to do business. In addition, this position is not eligible for visa sponsorship. Applicants must be authorized to work without the need for visa sponsorship by the start date of employment.

This position is eligible for equity awards in accordance with the terms of Contentful’s equity plans.

About the opportunity

The Customer Insights & Adoption (CIA) team is hiring a senior architect to lead internal technical enablement across Contentful’s product portfolio and recommended ways of building. You will serve as a deeply technical, highly cross-functional subject matter expert who empowers internal teams, customers, and partners to adopt Contentful with confidence and consistency. You’ll apply your industry experience, consultative leadership, and passion for teaching to build scalable programs and toolkits that drive a shared understanding of what good looks like, inform product innovation, and guide business strategy.

What to expect?

• Own and evolve internal technical enablement on Contentful product features, implementation patterns, and best practices for the Customer Experience organization (e.g. Customer Success Management, Professional Services, Learning Services, Customer Support Engineering) and cross-functional teams (e.g. Sales Engineering, Partnerships)
• Serve as a company-wide Contentful subject matter expert by engaging closely with internal teams to develop prescriptive implementation guidance and synthesize it into workshops, enablement materials, tools, examples and other resources
• Establish a strategic, scalable technical enablement practice that supports continuous education, centralized knowledge sharing, and consistent understanding across teams, customers, and solution partners
• Collaborate with Product, Product Marketing and Demo teams throughout the product development lifecycle to evaluate new features, provide actionable feedback, and influence decisions as a trusted advisor
• Coordinate closely with Professional Services to translate customer implementation insights into impactful enablement content; coordinate with Learning Services and Developer Experience to ensure messaging and guidance are aligned across courses, training, and documentation
• Create, curate, and maintain a library of enablement materials including feature usage guidance, prescriptive patterns, use cases, discovery questions, and architectural recommendations
• Develop and deliver internal workshops and technical training that effectively support both technical and non-technical audiences; model excellent virtual facilitation and learner engagement techniques
• Contribute to and help lead strategic enablement initiatives, such as starter kits, maturity models, trial environments, and other cross-team projects that strengthen our internal, customer, and partner ecosystem
• Support Customer Success Managers and Partner Managers as a technical advisor during select customer and partner engagements, providing clarity on architecture, implementation decisions, and best practice adoption

What do you need to be successful?

• 6+ years of experience in solutions architecture, technical consulting or a similar technical role, ideally in a digital experience platform environment or solution services agency
• Deep familiarity with content management systems, composable architecture, and modern web development patterns (e.g. headless CMS, API-first)
• Practitioner-level code proficiency, including comfort working with modern web frameworks (e.g. React, Next.js), APIs, SDKs, and developer tooling, with the ability to critically evaluate implementation approaches
• Proven ability to translate complex technical concepts into clear, actionable guidance for both technical and non-technical audiences, including in writing, workshops, and live facilitation
• Strong track record of building and scaling technical enablement programs, knowledge bases, or enablement practices in a cross-functional environment
• Experience working closely with Customer Success, Professional Services, Sales Engineering, or Partner teams in a customer-facing or internal advisory capacity
• Excellent consultative and communication skills, with the ability to influence stakeholders and drive alignment across teams
• Demonstrated ability to synthesize customer and field insights into prescriptive patterns, architectural recommendations, and reusable enablement assets
• Comfortable taking ownership of strategic initiatives from ideation through execution
• Experience designing and delivering engaging virtual training and workshops with strong learner engagement techniques
• Collaborative mindset with a passion for teaching, knowledge sharing, and elevating the technical capability of those around you

What's in it for you?

• Join an ambitious tech company reshaping the way people build digital experiences
• Full-time employees receive Stock Options for the opportunity to share in the success of our company
• Comprehensive healthcare package covering 100% of monthly health premiums for employees and 85% of costs for your dependents. 
• Fertility and family building benefits, including a lifetime reimbursable wallet to support your growing family.
• We value Work-Life balance and You Time! A generous amount of paid time off, including vacation days, sick days, compassion days for loss,  education days, and volunteer days
• Company paid parental leave to care for and focus on your growing family 
• Use your personal annual education budget to improve your skills and grow in your career
• Enjoy a full range of virtual and in-person events, including workshops, guest speakers, and fun team activities, supporting learning and networking exchange beyond the usual work duties 
• An annual wellbeing stipend to care for your physical, financial, or emotional health
• A monthly communication stipend and phone hardware upgrade reimbursement.
• New hire office equipment stipend for hybrid or distributed employees. Get the gear you need to work at your best.

This role will need to be conducted in a state in which we are currently registered to do business. In addition, this position is not eligible for visa sponsorship. Applicants must be authorized to work without the need for visa sponsorship by the start date of employment.

This position is eligible for equity awards in accordance with the terms of Contentful’s equity plans.

The application deadline is 05/17/2026

Colorado Salary Statement: The salary range displayed is specifically for those potential hires who will work or reside in the state of Colorado if selected for the role. Any offered salary is determined based on internal equity, internal salary ranges, market data/ranges, applicant's skills and prior relevant experience, certain degrees and certifications (e.g. JD/technology), for example.

Colorado Salary: $149,000- $200,999

About the opportunity

The Customer Insights & Adoption (CIA) team is hiring a senior architect to lead internal technical enablement across Contentful’s product portfolio and recommended ways of building. You will serve as a deeply technical, highly cross-functional subject matter expert who empowers internal teams, customers, and partners to adopt Contentful with confidence and consistency. You’ll apply your industry experience, consultative leadership, and passion for teaching to build scalable programs and toolkits that drive a shared understanding of what good looks like, inform product innovation, and guide business strategy.

What to expect?

• Own and evolve internal technical enablement on Contentful product features, implementation patterns, and best practices for the Customer Experience organization (e.g. Customer Success Management, Professional Services, Learning Services, Customer Support Engineering) and cross-functional teams (e.g. Sales Engineering, Partnerships)
• Serve as a company-wide Contentful subject matter expert by engaging closely with internal teams to develop prescriptive implementation guidance and synthesize it into workshops, enablement materials, tools, examples and other resources
• Establish a strategic, scalable technical enablement practice that supports continuous education, centralized knowledge sharing, and consistent understanding across teams, customers, and solution partners
• Collaborate with Product, Product Marketing and Demo teams throughout the product development lifecycle to evaluate new features, provide actionable feedback, and influence decisions as a trusted advisor
• Coordinate closely with Professional Services to translate customer implementation insights into impactful enablement content; coordinate with Learning Services and Developer Experience to ensure messaging and guidance are aligned across courses, training, and documentation
• Create, curate, and maintain a library of enablement materials including feature usage guidance, prescriptive patterns, use cases, discovery questions, and architectural recommendations
• Develop and deliver internal workshops and technical training that effectively support both technical and non-technical audiences; model excellent virtual facilitation and learner engagement techniques
• Contribute to and help lead strategic enablement initiatives, such as starter kits, maturity models, trial environments, and other cross-team projects that strengthen our internal, customer, and partner ecosystem
• Support Customer Success Managers and Partner Managers as a technical advisor during select customer and partner engagements, providing clarity on architecture, implementation decisions, and best practice adoption

What do you need to be successful?

• 6+ years of experience in solutions architecture, technical consulting or a similar technical role, ideally in a digital experience platform environment or solution services agency
• Deep familiarity with content management systems, composable architecture, and modern web development patterns (e.g. headless CMS, API-first)
• Practitioner-level code proficiency, including comfort working with modern web frameworks (e.g. React, Next.js), APIs, SDKs, and developer tooling, with the ability to critically evaluate implementation approaches
• Proven ability to translate complex technical concepts into clear, actionable guidance for both technical and non-technical audiences, including in writing, workshops, and live facilitation
• Strong track record of building and scaling technical enablement programs, knowledge bases, or enablement practices in a cross-functional environment
• Experience working closely with Customer Success, Professional Services, Sales Engineering, or Partner teams in a customer-facing or internal advisory capacity
• Excellent consultative and communication skills, with the ability to influence stakeholders and drive alignment across teams
• Demonstrated ability to synthesize customer and field insights into prescriptive patterns, architectural recommendations, and reusable enablement assets
• Comfortable taking ownership of strategic initiatives from ideation through execution
• Experience designing and delivering engaging virtual training and workshops with strong learner engagement techniques
• Collaborative mindset with a passion for teaching, knowledge sharing, and elevating the technical capability of those around you

What's in it for you?

• Join an ambitious tech company reshaping the way people build digital experiences
• Full-time employees receive Stock Options for the opportunity to share in the success of our company
• Comprehensive healthcare package covering 100% of monthly health premiums for employees and 85% of costs for your dependents. 
• Fertility and family building benefits, including a lifetime reimbursable wallet to support your growing family.
• We value Work-Life balance and You Time! A generous amount of paid time off, including vacation days, sick days, compassion days for loss,  education days, and volunteer days
• Company paid parental leave to care for and focus on your growing family 
• Use your personal annual education budget to improve your skills and grow in your career
• Enjoy a full range of virtual and in-person events, including workshops, guest speakers, and fun team activities, supporting learning and networking exchange beyond the usual work duties 
• An annual wellbeing stipend to care for your physical, financial, or emotional health
• A monthly communication stipend and phone hardware upgrade reimbursement.
• New hire office equipment stipend for hybrid or distributed employees. Get the gear you need to work at your best.

This role will need to be conducted in a state in which we are currently registered to do business. In addition, this position is not eligible for visa sponsorship. Applicants must be authorized to work without the need for visa sponsorship by the start date of employment.

This position is eligible for equity awards in accordance with the terms of Contentful’s equity plans.

California Salary Statement: The salary range displayed is specifically for those potential hires who will work or reside in the state of California if selected for the role. Any offered salary is determined based on internal equity, internal salary ranges, market data/ranges, applicant's skills and prior relevant experience, certain degrees and certifications (e.g. JD/technology), for example.

California Salary: $163,000- $221,000

About the opportunity

The Customer Insights & Adoption (CIA) team is hiring a senior architect to lead internal technical enablement across Contentful’s product portfolio and recommended ways of building. You will serve as a deeply technical, highly cross-functional subject matter expert who empowers internal teams, customers, and partners to adopt Contentful with confidence and consistency. You’ll apply your industry experience, consultative leadership, and passion for teaching to build scalable programs and toolkits that drive a shared understanding of what good looks like, inform product innovation, and guide business strategy.

What to expect?

• Own and evolve internal technical enablement on Contentful product features, implementation patterns, and best practices for the Customer Experience organization (e.g. Customer Success Management, Professional Services, Learning Services, Customer Support Engineering) and cross-functional teams (e.g. Sales Engineering, Partnerships)
• Serve as a company-wide Contentful subject matter expert by engaging closely with internal teams to develop prescriptive implementation guidance and synthesize it into workshops, enablement materials, tools, examples and other resources
• Establish a strategic, scalable technical enablement practice that supports continuous education, centralized knowledge sharing, and consistent understanding across teams, customers, and solution partners
• Collaborate with Product, Product Marketing and Demo teams throughout the product development lifecycle to evaluate new features, provide actionable feedback, and influence decisions as a trusted advisor
• Coordinate closely with Professional Services to translate customer implementation insights into impactful enablement content; coordinate with Learning Services and Developer Experience to ensure messaging and guidance are aligned across courses, training, and documentation
• Create, curate, and maintain a library of enablement materials including feature usage guidance, prescriptive patterns, use cases, discovery questions, and architectural recommendations
• Develop and deliver internal workshops and technical training that effectively support both technical and non-technical audiences; model excellent virtual facilitation and learner engagement techniques
• Contribute to and help lead strategic enablement initiatives, such as starter kits, maturity models, trial environments, and other cross-team projects that strengthen our internal, customer, and partner ecosystem
• Support Customer Success Managers and Partner Managers as a technical advisor during select customer and partner engagements, providing clarity on architecture, implementation decisions, and best practice adoption

What do you need to be successful?

• 6+ years of experience in solutions architecture, technical consulting or a similar technical role, ideally in a digital experience platform environment or solution services agency
• Deep familiarity with content management systems, composable architecture, and modern web development patterns (e.g. headless CMS, API-first)
• Practitioner-level code proficiency, including comfort working with modern web frameworks (e.g. React, Next.js), APIs, SDKs, and developer tooling, with the ability to critically evaluate implementation approaches
• Proven ability to translate complex technical concepts into clear, actionable guidance for both technical and non-technical audiences, including in writing, workshops, and live facilitation
• Strong track record of building and scaling technical enablement programs, knowledge bases, or enablement practices in a cross-functional environment
• Experience working closely with Customer Success, Professional Services, Sales Engineering, or Partner teams in a customer-facing or internal advisory capacity
• Excellent consultative and communication skills, with the ability to influence stakeholders and drive alignment across teams
• Demonstrated ability to synthesize customer and field insights into prescriptive patterns, architectural recommendations, and reusable enablement assets
• Comfortable taking ownership of strategic initiatives from ideation through execution
• Experience designing and delivering engaging virtual training and workshops with strong learner engagement techniques
• Collaborative mindset with a passion for teaching, knowledge sharing, and elevating the technical capability of those around you

What's in it for you?

• Join an ambitious tech company reshaping the way people build digital experiences
• Full-time employees receive Stock Options for the opportunity to share in the success of our company
• Comprehensive healthcare package covering 100% of monthly health premiums for employees and 85% of costs for your dependents. 
• Fertility and family building benefits, including a lifetime reimbursable wallet to support your growing family.
• We value Work-Life balance and You Time! A generous amount of paid time off, including vacation days, sick days, compassion days for loss,  education days, and volunteer days
• Company paid parental leave to care for and focus on your growing family 
• Use your personal annual education budget to improve your skills and grow in your career
• Enjoy a full range of virtual and in-person events, including workshops, guest speakers, and fun team activities, supporting learning and networking exchange beyond the usual work duties 
• An annual wellbeing stipend to care for your physical, financial, or emotional health
• A monthly communication stipend and phone hardware upgrade reimbursement.
• New hire office equipment stipend for hybrid or distributed employees. Get the gear you need to work at your best.

This role will need to be conducted in a state in which we are currently registered to do business. In addition, this position is not eligible for visa sponsorship. Applicants must be authorized to work without the need for visa sponsorship by the start date of employment.

This position is eligible for equity awards in accordance with the terms of Contentful’s equity plans.

About the opportunity

The Customer Insights & Adoption (CIA) team is hiring a senior architect to lead internal technical enablement across Contentful’s product portfolio and recommended ways of building. You will serve as a deeply technical, highly cross-functional subject matter expert who empowers internal teams, customers, and partners to adopt Contentful with confidence and consistency. You’ll apply your industry experience, consultative leadership, and passion for teaching to build scalable programs and toolkits that drive a shared understanding of what good looks like, inform product innovation, and guide business strategy.

What to expect?

• Own and evolve internal technical enablement on Contentful product features, implementation patterns, and best practices for the Customer Experience organization (e.g. Customer Success Management, Professional Services, Learning Services, Customer Support Engineering) and cross-functional teams (e.g. Sales Engineering, Partnerships)
• Serve as a company-wide Contentful subject matter expert by engaging closely with internal teams to develop prescriptive implementation guidance and synthesize it into workshops, enablement materials, tools, examples and other resources
• Establish a strategic, scalable technical enablement practice that supports continuous education, centralized knowledge sharing, and consistent understanding across teams, customers, and solution partners
• Collaborate with Product, Product Marketing and Demo teams throughout the product development lifecycle to evaluate new features, provide actionable feedback, and influence decisions as a trusted advisor
• Coordinate closely with Professional Services to translate customer implementation insights into impactful enablement content; coordinate with Learning Services and Developer Experience to ensure messaging and guidance are aligned across courses, training, and documentation
• Create, curate, and maintain a library of enablement materials including feature usage guidance, prescriptive patterns, use cases, discovery questions, and architectural recommendations
• Develop and deliver internal workshops and technical training that effectively support both technical and non-technical audiences; model excellent virtual facilitation and learner engagement techniques
• Contribute to and help lead strategic enablement initiatives, such as starter kits, maturity models, trial environments, and other cross-team projects that strengthen our internal, customer, and partner ecosystem
• Support Customer Success Managers and Partner Managers as a technical advisor during select customer and partner engagements, providing clarity on architecture, implementation decisions, and best practice adoption

What do you need to be successful?

• 6+ years of experience in solutions architecture, technical consulting or a similar technical role, ideally in a digital experience platform environment or solution services agency
• Deep familiarity with content management systems, composable architecture, and modern web development patterns (e.g. headless CMS, API-first)
• Practitioner-level code proficiency, including comfort working with modern web frameworks (e.g. React, Next.js), APIs, SDKs, and developer tooling, with the ability to critically evaluate implementation approaches
• Proven ability to translate complex technical concepts into clear, actionable guidance for both technical and non-technical audiences, including in writing, workshops, and live facilitation
• Strong track record of building and scaling technical enablement programs, knowledge bases, or enablement practices in a cross-functional environment
• Experience working closely with Customer Success, Professional Services, Sales Engineering, or Partner teams in a customer-facing or internal advisory capacity
• Excellent consultative and communication skills, with the ability to influence stakeholders and drive alignment across teams
• Demonstrated ability to synthesize customer and field insights into prescriptive patterns, architectural recommendations, and reusable enablement assets
• Comfortable taking ownership of strategic initiatives from ideation through execution
• Experience designing and delivering engaging virtual training and workshops with strong learner engagement techniques
• Collaborative mindset with a passion for teaching, knowledge sharing, and elevating the technical capability of those around you

What's in it for you?

• Join an ambitious tech company reshaping the way people build digital experiences
• Full-time employees receive Stock Options for the opportunity to share in the success of our company
• Comprehensive healthcare package covering 100% of monthly health premiums for employees and 85% of costs for your dependents. 
• Fertility and family building benefits, including a lifetime reimbursable wallet to support your growing family.
• We value Work-Life balance and You Time! A generous amount of paid time off, including vacation days, sick days, compassion days for loss,  education days, and volunteer days
• Company paid parental leave to care for and focus on your growing family 
• Use your personal annual education budget to improve your skills and grow in your career
• Enjoy a full range of virtual and in-person events, including workshops, guest speakers, and fun team activities, supporting learning and networking exchange beyond the usual work duties 
• An annual wellbeing stipend to care for your physical, financial, or emotional health
• A monthly communication stipend and phone hardware upgrade reimbursement.
• New hire office equipment stipend for hybrid or distributed employees. Get the gear you need to work at your best.

This role will need to be conducted in a state in which we are currently registered to do business. In addition, this position is not eligible for visa sponsorship. Applicants must be authorized to work without the need for visa sponsorship by the start date of employment.

This position is eligible for equity awards in accordance with the terms of Contentful’s equity plans.

Illinois Salary Statement: The salary range displayed is specifically for those potential hires who will work or reside in the state of Illinois if selected for the role. Any offered salary is determined based on internal equity, internal salary ranges, market data/ranges, applicant's skills and prior relevant experience, certain degrees and certifications (e.g. JD/technology), for example.

Illinois: $149,000- $201,000

About the opportunity

The Customer Insights & Adoption (CIA) team is hiring a senior architect to lead internal technical enablement across Contentful’s product portfolio and recommended ways of building. You will serve as a deeply technical, highly cross-functional subject matter expert who empowers internal teams, customers, and partners to adopt Contentful with confidence and consistency. You’ll apply your industry experience, consultative leadership, and passion for teaching to build scalable programs and toolkits that drive a shared understanding of what good looks like, inform product innovation, and guide business strategy.

What to expect?

• Own and evolve internal technical enablement on Contentful product features, implementation patterns, and best practices for the Customer Experience organization (e.g. Customer Success Management, Professional Services, Learning Services, Customer Support Engineering) and cross-functional teams (e.g. Sales Engineering, Partnerships)
• Serve as a company-wide Contentful subject matter expert by engaging closely with internal teams to develop prescriptive implementation guidance and synthesize it into workshops, enablement materials, tools, examples and other resources
• Establish a strategic, scalable technical enablement practice that supports continuous education, centralized knowledge sharing, and consistent understanding across teams, customers, and solution partners
• Collaborate with Product, Product Marketing and Demo teams throughout the product development lifecycle to evaluate new features, provide actionable feedback, and influence decisions as a trusted advisor
• Coordinate closely with Professional Services to translate customer implementation insights into impactful enablement content; coordinate with Learning Services and Developer Experience to ensure messaging and guidance are aligned across courses, training, and documentation
• Create, curate, and maintain a library of enablement materials including feature usage guidance, prescriptive patterns, use cases, discovery questions, and architectural recommendations
• Develop and deliver internal workshops and technical training that effectively support both technical and non-technical audiences; model excellent virtual facilitation and learner engagement techniques
• Contribute to and help lead strategic enablement initiatives, such as starter kits, maturity models, trial environments, and other cross-team projects that strengthen our internal, customer, and partner ecosystem
• Support Customer Success Managers and Partner Managers as a technical advisor during select customer and partner engagements, providing clarity on architecture, implementation decisions, and best practice adoption

What do you need to be successful?

• 6+ years of experience in solutions architecture, technical consulting or a similar technical role, ideally in a digital experience platform environment or solution services agency
• Deep familiarity with content management systems, composable architecture, and modern web development patterns (e.g. headless CMS, API-first)
• Practitioner-level code proficiency, including comfort working with modern web frameworks (e.g. React, Next.js), APIs, SDKs, and developer tooling, with the ability to critically evaluate implementation approaches
• Proven ability to translate complex technical concepts into clear, actionable guidance for both technical and non-technical audiences, including in writing, workshops, and live facilitation
• Strong track record of building and scaling technical enablement programs, knowledge bases, or enablement practices in a cross-functional environment
• Experience working closely with Customer Success, Professional Services, Sales Engineering, or Partner teams in a customer-facing or internal advisory capacity
• Excellent consultative and communication skills, with the ability to influence stakeholders and drive alignment across teams
• Demonstrated ability to synthesize customer and field insights into prescriptive patterns, architectural recommendations, and reusable enablement assets
• Comfortable taking ownership of strategic initiatives from ideation through execution
• Experience designing and delivering engaging virtual training and workshops with strong learner engagement techniques
• Collaborative mindset with a passion for teaching, knowledge sharing, and elevating the technical capability of those around you

What's in it for you?

• Join an ambitious tech company reshaping the way people build digital experiences
• Full-time employees receive Stock Options for the opportunity to share in the success of our company
• Comprehensive healthcare package covering 100% of monthly health premiums for employees and 85% of costs for your dependents. 
• Fertility and family building benefits, including a lifetime reimbursable wallet to support your growing family.
• We value Work-Life balance and You Time! A generous amount of paid time off, including vacation days, sick days, compassion days for loss,  education days, and volunteer days
• Company paid parental leave to care for and focus on your growing family 
• Use your personal annual education budget to improve your skills and grow in your career
• Enjoy a full range of virtual and in-person events, including workshops, guest speakers, and fun team activities, supporting learning and networking exchange beyond the usual work duties 
• An annual wellbeing stipend to care for your physical, financial, or emotional health
• A monthly communication stipend and phone hardware upgrade reimbursement.
• New hire office equipment stipend for hybrid or distributed employees. Get the gear you need to work at your best.

This role will need to be conducted in a state in which we are currently registered to do business. In addition, this position is not eligible for visa sponsorship. Applicants must be authorized to work without the need for visa sponsorship by the start date of employment.

This position is eligible for equity awards in accordance with the terms of Contentful’s equity plans.

About the opportunity

The Customer Insights & Adoption (CIA) team is hiring a senior architect to lead internal technical enablement across Contentful’s product portfolio and recommended ways of building. You will serve as a deeply technical, highly cross-functional subject matter expert who empowers internal teams, customers, and partners to adopt Contentful with confidence and consistency. You’ll apply your industry experience, consultative leadership, and passion for teaching to build scalable programs and toolkits that drive a shared understanding of what good looks like, inform product innovation, and guide business strategy.

What to expect?

• Own and evolve internal technical enablement on Contentful product features, implementation patterns, and best practices for the Customer Experience organization (e.g. Customer Success Management, Professional Services, Learning Services, Customer Support Engineering) and cross-functional teams (e.g. Sales Engineering, Partnerships)
• Serve as a company-wide Contentful subject matter expert by engaging closely with internal teams to develop prescriptive implementation guidance and synthesize it into workshops, enablement materials, tools, examples and other resources
• Establish a strategic, scalable technical enablement practice that supports continuous education, centralized knowledge sharing, and consistent understanding across teams, customers, and solution partners
• Collaborate with Product, Product Marketing and Demo teams throughout the product development lifecycle to evaluate new features, provide actionable feedback, and influence decisions as a trusted advisor
• Coordinate closely with Professional Services to translate customer implementation insights into impactful enablement content; coordinate with Learning Services and Developer Experience to ensure messaging and guidance are aligned across courses, training, and documentation
• Create, curate, and maintain a library of enablement materials including feature usage guidance, prescriptive patterns, use cases, discovery questions, and architectural recommendations
• Develop and deliver internal workshops and technical training that effectively support both technical and non-technical audiences; model excellent virtual facilitation and learner engagement techniques
• Contribute to and help lead strategic enablement initiatives, such as starter kits, maturity models, trial environments, and other cross-team projects that strengthen our internal, customer, and partner ecosystem
• Support Customer Success Managers and Partner Managers as a technical advisor during select customer and partner engagements, providing clarity on architecture, implementation decisions, and best practice adoption

What do you need to be successful?

• 6+ years of experience in solutions architecture, technical consulting or a similar technical role, ideally in a digital experience platform environment or solution services agency
• Deep familiarity with content management systems, composable architecture, and modern web development patterns (e.g. headless CMS, API-first)
• Practitioner-level code proficiency, including comfort working with modern web frameworks (e.g. React, Next.js), APIs, SDKs, and developer tooling, with the ability to critically evaluate implementation approaches
• Proven ability to translate complex technical concepts into clear, actionable guidance for both technical and non-technical audiences, including in writing, workshops, and live facilitation
• Strong track record of building and scaling technical enablement programs, knowledge bases, or enablement practices in a cross-functional environment
• Experience working closely with Customer Success, Professional Services, Sales Engineering, or Partner teams in a customer-facing or internal advisory capacity
• Excellent consultative and communication skills, with the ability to influence stakeholders and drive alignment across teams
• Demonstrated ability to synthesize customer and field insights into prescriptive patterns, architectural recommendations, and reusable enablement assets
• Comfortable taking ownership of strategic initiatives from ideation through execution
• Experience designing and delivering engaging virtual training and workshops with strong learner engagement techniques
• Collaborative mindset with a passion for teaching, knowledge sharing, and elevating the technical capability of those around you

What's in it for you?

• Join an ambitious tech company reshaping the way people build digital experiences
• Full-time employees receive Stock Options for the opportunity to share in the success of our company
• Comprehensive healthcare package covering 100% of monthly health premiums for employees and 85% of costs for your dependents. 
• Fertility and family building benefits, including a lifetime reimbursable wallet to support your growing family.
• We value Work-Life balance and You Time! A generous amount of paid time off, including vacation days, sick days, compassion days for loss,  education days, and volunteer days
• Company paid parental leave to care for and focus on your growing family 
• Use your personal annual education budget to improve your skills and grow in your career
• Enjoy a full range of virtual and in-person events, including workshops, guest speakers, and fun team activities, supporting learning and networking exchange beyond the usual work duties 
• An annual wellbeing stipend to care for your physical, financial, or emotional health
• A monthly communication stipend and phone hardware upgrade reimbursement.
• New hire office equipment stipend for hybrid or distributed employees. Get the gear you need to work at your best.

This role will need to be conducted in a state in which we are currently registered to do business. In addition, this position is not eligible for visa sponsorship. Applicants must be authorized to work without the need for visa sponsorship by the start date of employment.

This position is eligible for equity awards in accordance with the terms of Contentful’s equity plans.

About the opportunity

The Customer Insights & Adoption (CIA) team is hiring a senior architect to lead internal technical enablement across Contentful’s product portfolio and recommended ways of building. You will serve as a deeply technical, highly cross-functional subject matter expert who empowers internal teams, customers, and partners to adopt Contentful with confidence and consistency. You’ll apply your industry experience, consultative leadership, and passion for teaching to build scalable programs and toolkits that drive a shared understanding of what good looks like, inform product innovation, and guide business strategy.

What to expect?

• Own and evolve internal technical enablement on Contentful product features, implementation patterns, and best practices for the Customer Experience organization (e.g. Customer Success Management, Professional Services, Learning Services, Customer Support Engineering) and cross-functional teams (e.g. Sales Engineering, Partnerships)
• Serve as a company-wide Contentful subject matter expert by engaging closely with internal teams to develop prescriptive implementation guidance and synthesize it into workshops, enablement materials, tools, examples and other resources
• Establish a strategic, scalable technical enablement practice that supports continuous education, centralized knowledge sharing, and consistent understanding across teams, customers, and solution partners
• Collaborate with Product, Product Marketing and Demo teams throughout the product development lifecycle to evaluate new features, provide actionable feedback, and influence decisions as a trusted advisor
• Coordinate closely with Professional Services to translate customer implementation insights into impactful enablement content; coordinate with Learning Services and Developer Experience to ensure messaging and guidance are aligned across courses, training, and documentation
• Create, curate, and maintain a library of enablement materials including feature usage guidance, prescriptive patterns, use cases, discovery questions, and architectural recommendations
• Develop and deliver internal workshops and technical training that effectively support both technical and non-technical audiences; model excellent virtual facilitation and learner engagement techniques
• Contribute to and help lead strategic enablement initiatives, such as starter kits, maturity models, trial environments, and other cross-team projects that strengthen our internal, customer, and partner ecosystem
• Support Customer Success Managers and Partner Managers as a technical advisor during select customer and partner engagements, providing clarity on architecture, implementation decisions, and best practice adoption

What do you need to be successful?

• 6+ years of experience in solutions architecture, technical consulting or a similar technical role, ideally in a digital experience platform environment or solution services agency
• Deep familiarity with content management systems, composable architecture, and modern web development patterns (e.g. headless CMS, API-first)
• Practitioner-level code proficiency, including comfort working with modern web frameworks (e.g. React, Next.js), APIs, SDKs, and developer tooling, with the ability to critically evaluate implementation approaches
• Proven ability to translate complex technical concepts into clear, actionable guidance for both technical and non-technical audiences, including in writing, workshops, and live facilitation
• Strong track record of building and scaling technical enablement programs, knowledge bases, or enablement practices in a cross-functional environment
• Experience working closely with Customer Success, Professional Services, Sales Engineering, or Partner teams in a customer-facing or internal advisory capacity
• Excellent consultative and communication skills, with the ability to influence stakeholders and drive alignment across teams
• Demonstrated ability to synthesize customer and field insights into prescriptive patterns, architectural recommendations, and reusable enablement assets
• Comfortable taking ownership of strategic initiatives from ideation through execution
• Experience designing and delivering engaging virtual training and workshops with strong learner engagement techniques
• Collaborative mindset with a passion for teaching, knowledge sharing, and elevating the technical capability of those around you

What's in it for you?

• Join an ambitious tech company reshaping the way people build digital experiences
• Full-time employees receive Stock Options for the opportunity to share in the success of our company
• Comprehensive healthcare package covering 100% of monthly health premiums for employees and 85% of costs for your dependents. 
• Fertility and family building benefits, including a lifetime reimbursable wallet to support your growing family.
• We value Work-Life balance and You Time! A generous amount of paid time off, including vacation days, sick days, compassion days for loss,  education days, and volunteer days
• Company paid parental leave to care for and focus on your growing family 
• Use your personal annual education budget to improve your skills and grow in your career
• Enjoy a full range of virtual and in-person events, including workshops, guest speakers, and fun team activities, supporting learning and networking exchange beyond the usual work duties 
• An annual wellbeing stipend to care for your physical, financial, or emotional health
• A monthly communication stipend and phone hardware upgrade reimbursement.
• New hire office equipment stipend for hybrid or distributed employees. Get the gear you need to work at your best.

This role will need to be conducted in a state in which we are currently registered to do business. In addition, this position is not eligible for visa sponsorship. Applicants must be authorized to work without the need for visa sponsorship by the start date of employment.

This position is eligible for equity awards in accordance with the terms of Contentful’s equity plans.

About the opportunity

The Customer Insights & Adoption (CIA) team is hiring a senior architect to lead internal technical enablement across Contentful’s product portfolio and recommended ways of building. You will serve as a deeply technical, highly cross-functional subject matter expert who empowers internal teams, customers, and partners to adopt Contentful with confidence and consistency. You’ll apply your industry experience, consultative leadership, and passion for teaching to build scalable programs and toolkits that drive a shared understanding of what good looks like, inform product innovation, and guide business strategy.

What to expect?

• Own and evolve internal technical enablement on Contentful product features, implementation patterns, and best practices for the Customer Experience organization (e.g. Customer Success Management, Professional Services, Learning Services, Customer Support Engineering) and cross-functional teams (e.g. Sales Engineering, Partnerships)
• Serve as a company-wide Contentful subject matter expert by engaging closely with internal teams to develop prescriptive implementation guidance and synthesize it into workshops, enablement materials, tools, examples and other resources
• Establish a strategic, scalable technical enablement practice that supports continuous education, centralized knowledge sharing, and consistent understanding across teams, customers, and solution partners
• Collaborate with Product, Product Marketing and Demo teams throughout the product development lifecycle to evaluate new features, provide actionable feedback, and influence decisions as a trusted advisor
• Coordinate closely with Professional Services to translate customer implementation insights into impactful enablement content; coordinate with Learning Services and Developer Experience to ensure messaging and guidance are aligned across courses, training, and documentation
• Create, curate, and maintain a library of enablement materials including feature usage guidance, prescriptive patterns, use cases, discovery questions, and architectural recommendations
• Develop and deliver internal workshops and technical training that effectively support both technical and non-technical audiences; model excellent virtual facilitation and learner engagement techniques
• Contribute to and help lead strategic enablement initiatives, such as starter kits, maturity models, trial environments, and other cross-team projects that strengthen our internal, customer, and partner ecosystem
• Support Customer Success Managers and Partner Managers as a technical advisor during select customer and partner engagements, providing clarity on architecture, implementation decisions, and best practice adoption

What do you need to be successful?

• 6+ years of experience in solutions architecture, technical consulting or a similar technical role, ideally in a digital experience platform environment or solution services agency
• Deep familiarity with content management systems, composable architecture, and modern web development patterns (e.g. headless CMS, API-first)
• Practitioner-level code proficiency, including comfort working with modern web frameworks (e.g. React, Next.js), APIs, SDKs, and developer tooling, with the ability to critically evaluate implementation approaches
• Proven ability to translate complex technical concepts into clear, actionable guidance for both technical and non-technical audiences, including in writing, workshops, and live facilitation
• Strong track record of building and scaling technical enablement programs, knowledge bases, or enablement practices in a cross-functional environment
• Experience working closely with Customer Success, Professional Services, Sales Engineering, or Partner teams in a customer-facing or internal advisory capacity
• Excellent consultative and communication skills, with the ability to influence stakeholders and drive alignment across teams
• Demonstrated ability to synthesize customer and field insights into prescriptive patterns, architectural recommendations, and reusable enablement assets
• Comfortable taking ownership of strategic initiatives from ideation through execution
• Experience designing and delivering engaging virtual training and workshops with strong learner engagement techniques
• Collaborative mindset with a passion for teaching, knowledge sharing, and elevating the technical capability of those around you

What's in it for you?

• Join an ambitious tech company reshaping the way people build digital experiences
• Full-time employees receive Stock Options for the opportunity to share in the success of our company
• Comprehensive healthcare package covering 100% of monthly health premiums for employees and 85% of costs for your dependents. 
• Fertility and family building benefits, including a lifetime reimbursable wallet to support your growing family.
• We value Work-Life balance and You Time! A generous amount of paid time off, including vacation days, sick days, compassion days for loss,  education days, and volunteer days
• Company paid parental leave to care for and focus on your growing family 
• Use your personal annual education budget to improve your skills and grow in your career
• Enjoy a full range of virtual and in-person events, including workshops, guest speakers, and fun team activities, supporting learning and networking exchange beyond the usual work duties 
• An annual wellbeing stipend to care for your physical, financial, or emotional health
• A monthly communication stipend and phone hardware upgrade reimbursement.
• New hire office equipment stipend for hybrid or distributed employees. Get the gear you need to work at your best.

This role will need to be conducted in a state in which we are currently registered to do business. In addition, this position is not eligible for visa sponsorship. Applicants must be authorized to work without the need for visa sponsorship by the start date of employment.

This position is eligible for equity awards in accordance with the terms of Contentful’s equity plans.

Massachusetts Salary Statement: The salary range displayed is specifically for those potential hires who will work or reside in the state of Massachusetts if selected for the role. Any offered salary is determined based on internal equity, internal salary ranges, market data/ranges, applicant's skills and prior relevant experience, certain degrees and certifications (e.g. JD/technology), for example.

Massachusetts Salary: $163,000- $221,000

About the opportunity

The Customer Insights & Adoption (CIA) team is hiring a senior architect to lead internal technical enablement across Contentful’s product portfolio and recommended ways of building. You will serve as a deeply technical, highly cross-functional subject matter expert who empowers internal teams, customers, and partners to adopt Contentful with confidence and consistency. You’ll apply your industry experience, consultative leadership, and passion for teaching to build scalable programs and toolkits that drive a shared understanding of what good looks like, inform product innovation, and guide business strategy.

What to expect?

• Own and evolve internal technical enablement on Contentful product features, implementation patterns, and best practices for the Customer Experience organization (e.g. Customer Success Management, Professional Services, Learning Services, Customer Support Engineering) and cross-functional teams (e.g. Sales Engineering, Partnerships)
• Serve as a company-wide Contentful subject matter expert by engaging closely with internal teams to develop prescriptive implementation guidance and synthesize it into workshops, enablement materials, tools, examples and other resources
• Establish a strategic, scalable technical enablement practice that supports continuous education, centralized knowledge sharing, and consistent understanding across teams, customers, and solution partners
• Collaborate with Product, Product Marketing and Demo teams throughout the product development lifecycle to evaluate new features, provide actionable feedback, and influence decisions as a trusted advisor
• Coordinate closely with Professional Services to translate customer implementation insights into impactful enablement content; coordinate with Learning Services and Developer Experience to ensure messaging and guidance are aligned across courses, training, and documentation
• Create, curate, and maintain a library of enablement materials including feature usage guidance, prescriptive patterns, use cases, discovery questions, and architectural recommendations
• Develop and deliver internal workshops and technical training that effectively support both technical and non-technical audiences; model excellent virtual facilitation and learner engagement techniques
• Contribute to and help lead strategic enablement initiatives, such as starter kits, maturity models, trial environments, and other cross-team projects that strengthen our internal, customer, and partner ecosystem
• Support Customer Success Managers and Partner Managers as a technical advisor during select customer and partner engagements, providing clarity on architecture, implementation decisions, and best practice adoption

What do you need to be successful?

• 6+ years of experience in solutions architecture, technical consulting or a similar technical role, ideally in a digital experience platform environment or solution services agency
• Deep familiarity with content management systems, composable architecture, and modern web development patterns (e.g. headless CMS, API-first)
• Practitioner-level code proficiency, including comfort working with modern web frameworks (e.g. React, Next.js), APIs, SDKs, and developer tooling, with the ability to critically evaluate implementation approaches
• Proven ability to translate complex technical concepts into clear, actionable guidance for both technical and non-technical audiences, including in writing, workshops, and live facilitation
• Strong track record of building and scaling technical enablement programs, knowledge bases, or enablement practices in a cross-functional environment
• Experience working closely with Customer Success, Professional Services, Sales Engineering, or Partner teams in a customer-facing or internal advisory capacity
• Excellent consultative and communication skills, with the ability to influence stakeholders and drive alignment across teams
• Demonstrated ability to synthesize customer and field insights into prescriptive patterns, architectural recommendations, and reusable enablement assets
• Comfortable taking ownership of strategic initiatives from ideation through execution
• Experience designing and delivering engaging virtual training and workshops with strong learner engagement techniques
• Collaborative mindset with a passion for teaching, knowledge sharing, and elevating the technical capability of those around you

What's in it for you?

• Join an ambitious tech company reshaping the way people build digital experiences
• Full-time employees receive Stock Options for the opportunity to share in the success of our company
• Comprehensive healthcare package covering 100% of monthly health premiums for employees and 85% of costs for your dependents. 
• Fertility and family building benefits, including a lifetime reimbursable wallet to support your growing family.
• We value Work-Life balance and You Time! A generous amount of paid time off, including vacation days, sick days, compassion days for loss,  education days, and volunteer days
• Company paid parental leave to care for and focus on your growing family 
• Use your personal annual education budget to improve your skills and grow in your career
• Enjoy a full range of virtual and in-person events, including workshops, guest speakers, and fun team activities, supporting learning and networking exchange beyond the usual work duties 
• An annual wellbeing stipend to care for your physical, financial, or emotional health
• A monthly communication stipend and phone hardware upgrade reimbursement.
• New hire office equipment stipend for hybrid or distributed employees. Get the gear you need to work at your best.

This role will need to be conducted in a state in which we are currently registered to do business. In addition, this position is not eligible for visa sponsorship. Applicants must be authorized to work without the need for visa sponsorship by the start date of employment.

This position is eligible for equity awards in accordance with the terms of Contentful’s equity plans.

Washington Salary Statement: The salary range displayed is specifically for those potential hires who will work or reside in the state of Washington if selected for the role. Any offered salary is determined based on internal equity, internal salary ranges, market data/ranges, applicant's skills and prior relevant experience, certain degrees and certifications (e.g. JD/technology), for example.

Washington: $163,000- $221,000

About the opportunity

The Customer Insights & Adoption (CIA) team is hiring a senior architect to lead internal technical enablement across Contentful’s product portfolio and recommended ways of building. You will serve as a deeply technical, highly cross-functional subject matter expert who empowers internal teams, customers, and partners to adopt Contentful with confidence and consistency. You’ll apply your industry experience, consultative leadership, and passion for teaching to build scalable programs and toolkits that drive a shared understanding of what good looks like, inform product innovation, and guide business strategy.

What to expect?

• Own and evolve internal technical enablement on Contentful product features, implementation patterns, and best practices for the Customer Experience organization (e.g. Customer Success Management, Professional Services, Learning Services, Customer Support Engineering) and cross-functional teams (e.g. Sales Engineering, Partnerships)
• Serve as a company-wide Contentful subject matter expert by engaging closely with internal teams to develop prescriptive implementation guidance and synthesize it into workshops, enablement materials, tools, examples and other resources
• Establish a strategic, scalable technical enablement practice that supports continuous education, centralized knowledge sharing, and consistent understanding across teams, customers, and solution partners
• Collaborate with Product, Product Marketing and Demo teams throughout the product development lifecycle to evaluate new features, provide actionable feedback, and influence decisions as a trusted advisor
• Coordinate closely with Professional Services to translate customer implementation insights into impactful enablement content; coordinate with Learning Services and Developer Experience to ensure messaging and guidance are aligned across courses, training, and documentation
• Create, curate, and maintain a library of enablement materials including feature usage guidance, prescriptive patterns, use cases, discovery questions, and architectural recommendations
• Develop and deliver internal workshops and technical training that effectively support both technical and non-technical audiences; model excellent virtual facilitation and learner engagement techniques
• Contribute to and help lead strategic enablement initiatives, such as starter kits, maturity models, trial environments, and other cross-team projects that strengthen our internal, customer, and partner ecosystem
• Support Customer Success Managers and Partner Managers as a technical advisor during select customer and partner engagements, providing clarity on architecture, implementation decisions, and best practice adoption

What do you need to be successful?

• 6+ years of experience in solutions architecture, technical consulting or a similar technical role, ideally in a digital experience platform environment or solution services agency
• Deep familiarity with content management systems, composable architecture, and modern web development patterns (e.g. headless CMS, API-first)
• Practitioner-level code proficiency, including comfort working with modern web frameworks (e.g. React, Next.js), APIs, SDKs, and developer tooling, with the ability to critically evaluate implementation approaches
• Proven ability to translate complex technical concepts into clear, actionable guidance for both technical and non-technical audiences, including in writing, workshops, and live facilitation
• Strong track record of building and scaling technical enablement programs, knowledge bases, or enablement practices in a cross-functional environment
• Experience working closely with Customer Success, Professional Services, Sales Engineering, or Partner teams in a customer-facing or internal advisory capacity
• Excellent consultative and communication skills, with the ability to influence stakeholders and drive alignment across teams
• Demonstrated ability to synthesize customer and field insights into prescriptive patterns, architectural recommendations, and reusable enablement assets
• Comfortable taking ownership of strategic initiatives from ideation through execution
• Experience designing and delivering engaging virtual training and workshops with strong learner engagement techniques
• Collaborative mindset with a passion for teaching, knowledge sharing, and elevating the technical capability of those around you

What's in it for you?

• Join an ambitious tech company reshaping the way people build digital experiences
• Full-time employees receive Stock Options for the opportunity to share in the success of our company
• Comprehensive healthcare package covering 100% of monthly health premiums for employees and 85% of costs for your dependents. 
• Fertility and family building benefits, including a lifetime reimbursable wallet to support your growing family.
• We value Work-Life balance and You Time! A generous amount of paid time off, including vacation days, sick days, compassion days for loss,  education days, and volunteer days
• Company paid parental leave to care for and focus on your growing family 
• Use your personal annual education budget to improve your skills and grow in your career
• Enjoy a full range of virtual and in-person events, including workshops, guest speakers, and fun team activities, supporting learning and networking exchange beyond the usual work duties 
• An annual wellbeing stipend to care for your physical, financial, or emotional health
• A monthly communication stipend and phone hardware upgrade reimbursement.
• New hire office equipment stipend for hybrid or distributed employees. Get the gear you need to work at your best.

This role will need to be conducted in a state in which we are currently registered to do business. In addition, this position is not eligible for visa sponsorship. Applicants must be authorized to work without the need for visa sponsorship by the start date of employment.

This position is eligible for equity awards in accordance with the terms of Contentful’s equity plans.

About the opportunity

The Customer Insights & Adoption (CIA) team is hiring a senior architect to lead internal technical enablement across Contentful’s product portfolio and recommended ways of building. You will serve as a deeply technical, highly cross-functional subject matter expert who empowers internal teams, customers, and partners to adopt Contentful with confidence and consistency. You’ll apply your industry experience, consultative leadership, and passion for teaching to build scalable programs and toolkits that drive a shared understanding of what good looks like, inform product innovation, and guide business strategy.

What to expect?

• Own and evolve internal technical enablement on Contentful product features, implementation patterns, and best practices for the Customer Experience organization (e.g. Customer Success Management, Professional Services, Learning Services, Customer Support Engineering) and cross-functional teams (e.g. Sales Engineering, Partnerships)
• Serve as a company-wide Contentful subject matter expert by engaging closely with internal teams to develop prescriptive implementation guidance and synthesize it into workshops, enablement materials, tools, examples and other resources
• Establish a strategic, scalable technical enablement practice that supports continuous education, centralized knowledge sharing, and consistent understanding across teams, customers, and solution partners
• Collaborate with Product, Product Marketing and Demo teams throughout the product development lifecycle to evaluate new features, provide actionable feedback, and influence decisions as a trusted advisor
• Coordinate closely with Professional Services to translate customer implementation insights into impactful enablement content; coordinate with Learning Services and Developer Experience to ensure messaging and guidance are aligned across courses, training, and documentation
• Create, curate, and maintain a library of enablement materials including feature usage guidance, prescriptive patterns, use cases, discovery questions, and architectural recommendations
• Develop and deliver internal workshops and technical training that effectively support both technical and non-technical audiences; model excellent virtual facilitation and learner engagement techniques
• Contribute to and help lead strategic enablement initiatives, such as starter kits, maturity models, trial environments, and other cross-team projects that strengthen our internal, customer, and partner ecosystem
• Support Customer Success Managers and Partner Managers as a technical advisor during select customer and partner engagements, providing clarity on architecture, implementation decisions, and best practice adoption

What do you need to be successful?

• 6+ years of experience in solutions architecture, technical consulting or a similar technical role, ideally in a digital experience platform environment or solution services agency
• Deep familiarity with content management systems, composable architecture, and modern web development patterns (e.g. headless CMS, API-first)
• Practitioner-level code proficiency, including comfort working with modern web frameworks (e.g. React, Next.js), APIs, SDKs, and developer tooling, with the ability to critically evaluate implementation approaches
• Proven ability to translate complex technical concepts into clear, actionable guidance for both technical and non-technical audiences, including in writing, workshops, and live facilitation
• Strong track record of building and scaling technical enablement programs, knowledge bases, or enablement practices in a cross-functional environment
• Experience working closely with Customer Success, Professional Services, Sales Engineering, or Partner teams in a customer-facing or internal advisory capacity
• Excellent consultative and communication skills, with the ability to influence stakeholders and drive alignment across teams
• Demonstrated ability to synthesize customer and field insights into prescriptive patterns, architectural recommendations, and reusable enablement assets
• Comfortable taking ownership of strategic initiatives from ideation through execution
• Experience designing and delivering engaging virtual training and workshops with strong learner engagement techniques
• Collaborative mindset with a passion for teaching, knowledge sharing, and elevating the technical capability of those around you

What's in it for you?

• Join an ambitious tech company reshaping the way people build digital experiences
• Full-time employees receive Stock Options for the opportunity to share in the success of our company
• Comprehensive healthcare package covering 100% of monthly health premiums for employees and 85% of costs for your dependents. 
• Fertility and family building benefits, including a lifetime reimbursable wallet to support your growing family.
• We value Work-Life balance and You Time! A generous amount of paid time off, including vacation days, sick days, compassion days for loss,  education days, and volunteer days
• Company paid parental leave to care for and focus on your growing family 
• Use your personal annual education budget to improve your skills and grow in your career
• Enjoy a full range of virtual and in-person events, including workshops, guest speakers, and fun team activities, supporting learning and networking exchange beyond the usual work duties 
• An annual wellbeing stipend to care for your physical, financial, or emotional health
• A monthly communication stipend and phone hardware upgrade reimbursement.
• New hire office equipment stipend for hybrid or distributed employees. Get the gear you need to work at your best.

This role will need to be conducted in a state in which we are currently registered to do business. In addition, this position is not eligible for visa sponsorship. Applicants must be authorized to work without the need for visa sponsorship by the start date of employment.

This position is eligible for equity awards in accordance with the terms of Contentful’s equity plans.

New York Salary Statement: The salary range displayed is specifically for those potential hires who will work or reside in the state of New York if selected for the role. Any offered salary is determined based on internal equity, internal salary ranges, market data/ranges, applicant's skills and prior relevant experience, certain degrees and certifications (e.g. JD/technology), for example.

New York Salary: $163,000- $221,000

About the opportunity

The Customer Insights & Adoption (CIA) team is hiring a senior architect to lead internal technical enablement across Contentful’s product portfolio and recommended ways of building. You will serve as a deeply technical, highly cross-functional subject matter expert who empowers internal teams, customers, and partners to adopt Contentful with confidence and consistency. You’ll apply your industry experience, consultative leadership, and passion for teaching to build scalable programs and toolkits that drive a shared understanding of what good looks like, inform product innovation, and guide business strategy.

What to expect?

• Own and evolve internal technical enablement on Contentful product features, implementation patterns, and best practices for the Customer Experience organization (e.g. Customer Success Management, Professional Services, Learning Services, Customer Support Engineering) and cross-functional teams (e.g. Sales Engineering, Partnerships)
• Serve as a company-wide Contentful subject matter expert by engaging closely with internal teams to develop prescriptive implementation guidance and synthesize it into workshops, enablement materials, tools, examples and other resources
• Establish a strategic, scalable technical enablement practice that supports continuous education, centralized knowledge sharing, and consistent understanding across teams, customers, and solution partners
• Collaborate with Product, Product Marketing and Demo teams throughout the product development lifecycle to evaluate new features, provide actionable feedback, and influence decisions as a trusted advisor
• Coordinate closely with Professional Services to translate customer implementation insights into impactful enablement content; coordinate with Learning Services and Developer Experience to ensure messaging and guidance are aligned across courses, training, and documentation
• Create, curate, and maintain a library of enablement materials including feature usage guidance, prescriptive patterns, use cases, discovery questions, and architectural recommendations
• Develop and deliver internal workshops and technical training that effectively support both technical and non-technical audiences; model excellent virtual facilitation and learner engagement techniques
• Contribute to and help lead strategic enablement initiatives, such as starter kits, maturity models, trial environments, and other cross-team projects that strengthen our internal, customer, and partner ecosystem
• Support Customer Success Managers and Partner Managers as a technical advisor during select customer and partner engagements, providing clarity on architecture, implementation decisions, and best practice adoption

What do you need to be successful?

• 6+ years of experience in solutions architecture, technical consulting or a similar technical role, ideally in a digital experience platform environment or solution services agency
• Deep familiarity with content management systems, composable architecture, and modern web development patterns (e.g. headless CMS, API-first)
• Practitioner-level code proficiency, including comfort working with modern web frameworks (e.g. React, Next.js), APIs, SDKs, and developer tooling, with the ability to critically evaluate implementation approaches
• Proven ability to translate complex technical concepts into clear, actionable guidance for both technical and non-technical audiences, including in writing, workshops, and live facilitation
• Strong track record of building and scaling technical enablement programs, knowledge bases, or enablement practices in a cross-functional environment
• Experience working closely with Customer Success, Professional Services, Sales Engineering, or Partner teams in a customer-facing or internal advisory capacity
• Excellent consultative and communication skills, with the ability to influence stakeholders and drive alignment across teams
• Demonstrated ability to synthesize customer and field insights into prescriptive patterns, architectural recommendations, and reusable enablement assets
• Comfortable taking ownership of strategic initiatives from ideation through execution
• Experience designing and delivering engaging virtual training and workshops with strong learner engagement techniques
• Collaborative mindset with a passion for teaching, knowledge sharing, and elevating the technical capability of those around you

What's in it for you?

• Join an ambitious tech company reshaping the way people build digital experiences
• Full-time employees receive Stock Options for the opportunity to share in the success of our company
• Comprehensive healthcare package covering 100% of monthly health premiums for employees and 85% of costs for your dependents. 
• Fertility and family building benefits, including a lifetime reimbursable wallet to support your growing family.
• We value Work-Life balance and You Time! A generous amount of paid time off, including vacation days, sick days, compassion days for loss,  education days, and volunteer days
• Company paid parental leave to care for and focus on your growing family 
• Use your personal annual education budget to improve your skills and grow in your career
• Enjoy a full range of virtual and in-person events, including workshops, guest speakers, and fun team activities, supporting learning and networking exchange beyond the usual work duties 
• An annual wellbeing stipend to care for your physical, financial, or emotional health
• A monthly communication stipend and phone hardware upgrade reimbursement.
• New hire office equipment stipend for hybrid or distributed employees. Get the gear you need to work at your best.

This role will need to be conducted in a state in which we are currently registered to do business. In addition, this position is not eligible for visa sponsorship. Applicants must be authorized to work without the need for visa sponsorship by the start date of employment.

This position is eligible for equity awards in accordance with the terms of Contentful’s equity plans.

Maryland Salary Statement: The salary range displayed is specifically for those potential hires who will work or reside in the state of Maryland if selected for the role. Any offered salary is determined based on internal equity, internal salary ranges, market data/ranges, applicant's skills and prior relevant experience, certain degrees and certifications (e.g. JD/technology), for example.

Maryland Salary: $149,000- $201,000

About the opportunity

The Customer Insights & Adoption (CIA) team is hiring a senior architect to lead internal technical enablement across Contentful’s product portfolio and recommended ways of building. You will serve as a deeply technical, highly cross-functional subject matter expert who empowers internal teams, customers, and partners to adopt Contentful with confidence and consistency. You’ll apply your industry experience, consultative leadership, and passion for teaching to build scalable programs and toolkits that drive a shared understanding of what good looks like, inform product innovation, and guide business strategy.

What to expect?

• Own and evolve internal technical enablement on Contentful product features, implementation patterns, and best practices for the Customer Experience organization (e.g. Customer Success Management, Professional Services, Learning Services, Customer Support Engineering) and cross-functional teams (e.g. Sales Engineering, Partnerships)
• Serve as a company-wide Contentful subject matter expert by engaging closely with internal teams to develop prescriptive implementation guidance and synthesize it into workshops, enablement materials, tools, examples and other resources
• Establish a strategic, scalable technical enablement practice that supports continuous education, centralized knowledge sharing, and consistent understanding across teams, customers, and solution partners
• Collaborate with Product, Product Marketing and Demo teams throughout the product development lifecycle to evaluate new features, provide actionable feedback, and influence decisions as a trusted advisor
• Coordinate closely with Professional Services to translate customer implementation insights into impactful enablement content; coordinate with Learning Services and Developer Experience to ensure messaging and guidance are aligned across courses, training, and documentation
• Create, curate, and maintain a library of enablement materials including feature usage guidance, prescriptive patterns, use cases, discovery questions, and architectural recommendations
• Develop and deliver internal workshops and technical training that effectively support both technical and non-technical audiences; model excellent virtual facilitation and learner engagement techniques
• Contribute to and help lead strategic enablement initiatives, such as starter kits, maturity models, trial environments, and other cross-team projects that strengthen our internal, customer, and partner ecosystem
• Support Customer Success Managers and Partner Managers as a technical advisor during select customer and partner engagements, providing clarity on architecture, implementation decisions, and best practice adoption

What do you need to be successful?

• 6+ years of experience in solutions architecture, technical consulting or a similar technical role, ideally in a digital experience platform environment or solution services agency
• Deep familiarity with content management systems, composable architecture, and modern web development patterns (e.g. headless CMS, API-first)
• Practitioner-level code proficiency, including comfort working with modern web frameworks (e.g. React, Next.js), APIs, SDKs, and developer tooling, with the ability to critically evaluate implementation approaches
• Proven ability to translate complex technical concepts into clear, actionable guidance for both technical and non-technical audiences, including in writing, workshops, and live facilitation
• Strong track record of building and scaling technical enablement programs, knowledge bases, or enablement practices in a cross-functional environment
• Experience working closely with Customer Success, Professional Services, Sales Engineering, or Partner teams in a customer-facing or internal advisory capacity
• Excellent consultative and communication skills, with the ability to influence stakeholders and drive alignment across teams
• Demonstrated ability to synthesize customer and field insights into prescriptive patterns, architectural recommendations, and reusable enablement assets
• Comfortable taking ownership of strategic initiatives from ideation through execution
• Experience designing and delivering engaging virtual training and workshops with strong learner engagement techniques
• Collaborative mindset with a passion for teaching, knowledge sharing, and elevating the technical capability of those around you

What's in it for you?

• Join an ambitious tech company reshaping the way people build digital experiences
• Full-time employees receive Stock Options for the opportunity to share in the success of our company
• Comprehensive healthcare package covering 100% of monthly health premiums for employees and 85% of costs for your dependents. 
• Fertility and family building benefits, including a lifetime reimbursable wallet to support your growing family.
• We value Work-Life balance and You Time! A generous amount of paid time off, including vacation days, sick days, compassion days for loss,  education days, and volunteer days
• Company paid parental leave to care for and focus on your growing family 
• Use your personal annual education budget to improve your skills and grow in your career
• Enjoy a full range of virtual and in-person events, including workshops, guest speakers, and fun team activities, supporting learning and networking exchange beyond the usual work duties 
• An annual wellbeing stipend to care for your physical, financial, or emotional health
• A monthly communication stipend and phone hardware upgrade reimbursement.
• New hire office equipment stipend for hybrid or distributed employees. Get the gear you need to work at your best.

This role will need to be conducted in a state in which we are currently registered to do business. In addition, this position is not eligible for visa sponsorship. Applicants must be authorized to work without the need for visa sponsorship by the start date of employment.

This position is eligible for equity awards in accordance with the terms of Contentful’s equity plans.

California Salary Statement: The salary range displayed is specifically for those potential hires who will work or reside in the state of California if selected for the role. Any offered salary is determined based on internal equity, internal salary ranges, market data/ranges, applicant's skills and prior relevant experience, certain degrees and certifications (e.g. JD/technology), for example.

California Salary: $185,000- $251,000

About the opportunity

The Customer Insights & Adoption (CIA) team is hiring a senior architect to lead internal technical enablement across Contentful’s product portfolio and recommended ways of building. You will serve as a deeply technical, highly cross-functional subject matter expert who empowers internal teams, customers, and partners to adopt Contentful with confidence and consistency. You’ll apply your industry experience, consultative leadership, and passion for teaching to build scalable programs and toolkits that drive a shared understanding of what good looks like, inform product innovation, and guide business strategy.

What to expect?

• Own and evolve internal technical enablement on Contentful product features, implementation patterns, and best practices for the Customer Experience organization (e.g. Customer Success Management, Professional Services, Learning Services, Customer Support Engineering) and cross-functional teams (e.g. Sales Engineering, Partnerships)
• Serve as a company-wide Contentful subject matter expert by engaging closely with internal teams to develop prescriptive implementation guidance and synthesize it into workshops, enablement materials, tools, examples and other resources
• Establish a strategic, scalable technical enablement practice that supports continuous education, centralized knowledge sharing, and consistent understanding across teams, customers, and solution partners
• Collaborate with Product, Product Marketing and Demo teams throughout the product development lifecycle to evaluate new features, provide actionable feedback, and influence decisions as a trusted advisor
• Coordinate closely with Professional Services to translate customer implementation insights into impactful enablement content; coordinate with Learning Services and Developer Experience to ensure messaging and guidance are aligned across courses, training, and documentation
• Create, curate, and maintain a library of enablement materials including feature usage guidance, prescriptive patterns, use cases, discovery questions, and architectural recommendations
• Develop and deliver internal workshops and technical training that effectively support both technical and non-technical audiences; model excellent virtual facilitation and learner engagement techniques
• Contribute to and help lead strategic enablement initiatives, such as starter kits, maturity models, trial environments, and other cross-team projects that strengthen our internal, customer, and partner ecosystem
• Support Customer Success Managers and Partner Managers as a technical advisor during select customer and partner engagements, providing clarity on architecture, implementation decisions, and best practice adoption

What do you need to be successful?

• 6+ years of experience in solutions architecture, technical consulting or a similar technical role, ideally in a digital experience platform environment or solution services agency
• Deep familiarity with content management systems, composable architecture, and modern web development patterns (e.g. headless CMS, API-first)
• Practitioner-level code proficiency, including comfort working with modern web frameworks (e.g. React, Next.js), APIs, SDKs, and developer tooling, with the ability to critically evaluate implementation approaches
• Proven ability to translate complex technical concepts into clear, actionable guidance for both technical and non-technical audiences, including in writing, workshops, and live facilitation
• Strong track record of building and scaling technical enablement programs, knowledge bases, or enablement practices in a cross-functional environment
• Experience working closely with Customer Success, Professional Services, Sales Engineering, or Partner teams in a customer-facing or internal advisory capacity
• Excellent consultative and communication skills, with the ability to influence stakeholders and drive alignment across teams
• Demonstrated ability to synthesize customer and field insights into prescriptive patterns, architectural recommendations, and reusable enablement assets
• Comfortable taking ownership of strategic initiatives from ideation through execution
• Experience designing and delivering engaging virtual training and workshops with strong learner engagement techniques
• Collaborative mindset with a passion for teaching, knowledge sharing, and elevating the technical capability of those around you

What's in it for you?

• Join an ambitious tech company reshaping the way people build digital experiences
• Full-time employees receive Stock Options for the opportunity to share in the success of our company
• Comprehensive healthcare package covering 100% of monthly health premiums for employees and 85% of costs for your dependents. 
• Fertility and family building benefits, including a lifetime reimbursable wallet to support your growing family.
• We value Work-Life balance and You Time! A generous amount of paid time off, including vacation days, sick days, compassion days for loss,  education days, and volunteer days
• Company paid parental leave to care for and focus on your growing family 
• Use your personal annual education budget to improve your skills and grow in your career
• Enjoy a full range of virtual and in-person events, including workshops, guest speakers, and fun team activities, supporting learning and networking exchange beyond the usual work duties 
• An annual wellbeing stipend to care for your physical, financial, or emotional health
• A monthly communication stipend and phone hardware upgrade reimbursement.
• New hire office equipment stipend for hybrid or distributed employees. Get the gear you need to work at your best.

This role will need to be conducted in a state in which we are currently registered to do business. In addition, this position is not eligible for visa sponsorship. Applicants must be authorized to work without the need for visa sponsorship by the start date of employment.

This position is eligible for equity awards in accordance with the terms of Contentful’s equity plans.

We are looking for 0 to 1 Software Engineers to join an elite team that is building out Archer’s Airline Operations Software Ecosystem. Engineers who have built and shipped multiple products across disciplines and languages are encouraged to apply. Experience with backend development combined with AI-focused front-end development is especially valued. 

This role is 10-days a month in-person at our HQ in San Jose, CA.

What You'll Do:

• Build Great Software: Take product requirements and turn them into beautiful, reliable, and high quality web and mobile applications
• Create and manage backend infrastructure including building database schemas, API architecture, orchestration services, and refining architecture
• Product Development: Lead end-to-end technical execution and receive full ownership of the software development lifecycle
• System Architecture: Design and implement the architecture and tech stack that will serve as the backbone for our platform while balancing scalability, speed, and reliability
  Contribute to the Roadmap: Ideate, plan, and prototype technical tools for aircraft performance and dispatch settings
• Work Cross-Functionally: Work with design, data science, and technical aviation experts to supercharge the features and products you are working on
• Knowledge of Code-Generation: Use the latest code-generation technologies to streamline your workflow and achieve breakthrough productivity
• AI-Native Product Building: Implement and productize novel machine learning and deep learning algorithms developed by our AI/ML research team 

What You Need:

• Minimum of 5 Years of post-college work or entrepreneurial experience 
• 4-Year College Degree in an Engineering Discipline (or multiple pieces of evidence of outstanding individual technical achievement)
• Evidence of End-End Product Ownership: Experience building all parts of software from front-end to back-end to cloud deployment
• Personal Projects: Rich Github history with examples of personal projects that can be shared with the hiring team and/or open-source contributions
• Technologies: Next.JS, Java Script, React, React Native, Python, Fast API, PostGres
• Design: Ability to create intuitive, clean, and professional products without a dedicated designer or design system
• AI: Strong understanding of how to implement and train AI systems into SaaS products and willingness to learn and adapt to building voice agent
• Infrastructure: Familiarity with building server-less & micro-service in popular cloud hyperscalers and managing production grade CI/CD pipelines
• Adaptability: Quickly and iteratively respond to needs of customers and turn product changes around on tight timelines

Bonus Qualifications:

• Infrastructure experience: k8s, S3, RDS, SQS, Lambda, Datadock, Docker, and Temporal Orchestration Service
• Strong passion for aviation and/or UAM
• Willingness and ability to transition between mobile and web development

Please note that this job description is intended to provide a general overview of the position and does not include an exhaustive list of responsibilities and qualifications

At Archer we aim to attract, retain, and motivate talent that possess the skills and leadership necessary to grow our business. We drive a pay-for-performance culture and reward performance that supports the Company’s business strategy. For this position we are targeting a base pay between $170,000.00 - $195,000.00  Actual compensation offered will be determined by factors such as job-related knowledge, skills, and experience.

Archer is committed to working with and providing reasonable accommodations to job applicants with physical or mental disabilities, and those with sincerely held religious beliefs. Applicants who may require reasonable accommodation for any part of the application or hiring process should provide their name and contact information to Archer’s People Team at people@archer.com. Reasonable accommodations will be determined on a case-by-case basis.

About the Opportunity

The Customer Insights & Adoption (CIA) team is hiring a Senior Product Architect, Internal Tools (f/m/d) to design and build internal products that help Contentful teams work smarter. This role serves internal product development, turning ambiguous workflow problems into useful systems that improve how Customer Experience, Sales, and Partner-facing teams operate every day.

This is a hands-on role with approximately 60% implementation and 40% architecture and planning. You will actively contribute production code while owning technical design and direction for a focused set of internal tools that support pipeline, retention, and customer experience outcomes. You’ll prototype, iterate, and operationalize internal systems that are lightweight where they should be, durable where they need to be, and designed for clear long-term ownership.

If you are excited by the idea of shipping high-leverage internal tools, bringing order to messy workflows, and translating promising prototypes into systems people actually rely on, this role offers the chance to have visible impact across the business.

Why this role matters

CIA’s internal tools work is part of how we turn customer, field, and partner insights into operational advantage. The right tools help our teams move faster, reduce manual work, improve data quality, and create a more consistent way of supporting customers and partners. This role exists to make those improvements real — not as one-off experiments, but as well-scoped internal products and patterns that deliver demonstrable value for our internal teams.

• Join a high-impact team building internal products that improve customer experience, strengthen field effectiveness, and help Contentful scale more effectively
• Shape how CIA approaches internal product development, R&D, and technical architecture — with meaningful room to influence both the systems we build and the way we build them
• Work on a wide range of interesting problems, from internal apps and integrations to structured data workflows, experimentation, and AI-assisted tooling
• Partner with deeply cross-functional stakeholders across CX, Sales, Partnerships, Product, IT, and Platform teams, with visible impact on how Contentful operates internally

What to expect? 

This is a hands-on role with approximately 60% implementation and 40% architecture and planning

• Own and evolve a focused set of internal tools, utilities, and integrations that support the Customer Experience organization (CSMs, Support, Professional Services, Learning Services) and cross-functional internal users such as Sales, Partnerships, and Pricing & Packaging
• Lead R&D and rapid prototyping efforts to identify high-leverage solutions, then determine which ideas should remain lightweight, which should be operationalized, and which should be designed for clean handoff to other teams
• Build production-quality front-end and back-end code, including API design, data flows, resilience, observability, and robust internal user experiences that align with our design system and engineering standards
• Apply component-based and front-end best practices to ensure internal tools are consistent, scalable, and maintainable
• Leverage Contentful and other internal platforms where appropriate to create reusable patterns and scalable internal solutions rather than reinventing common capabilities from scratch
• Explore and implement web crawler and scraper approaches, structured extraction workflows, and other internal data-ingestion patterns
• Explore and implement AI-assisted workflows where relevant to improve internal tools, accelerate development, and support pragmatic experimentation without compromising quality or maintainability
• Collaborate with IT, InfoSec, Platform, Legal, and Privacy partners on responsible data handling, hosting, identity, compliance, and operational readiness
• Define success metrics, instrument telemetry, report impact, and document architecture & playbooks so that stakeholders understand where they unlock value for Sales, CSMs, Professional Services, and adjacent teams, and how other teams can support or extend the systems over time

What success looks like

• Customer Experience, Sales, and partner-facing internal teams rely on a focused set of internal tools that are easy to use, well adopted, and meaningfully improve how work gets done across the business
• Internal tools built by this role are consistent, scalable, and reliable, reflecting strong front-end patterns, sound API and data-flow design, and user experiences that align with Contentful’s design system and internal platform standards
• Stakeholders have clear visibility into the impact of CIA-built systems through trusted success metrics such as adoption, time saved, data quality, and reliability, and use those signals to prioritize future investments
• Cross-functional partners experience CIA as a pragmatic, high-leverage internal product and architecture function that can take ambiguous problems, define the right solution, and deliver useful systems that support pipeline, retention, and customer experience outcomes
• Reusable patterns, technical documentation, and operating playbooks make it easier for adjacent teams to build on this work, support it over time, and extend internal tooling without accumulating unnecessary complexity or one-off solutions

What you need to be successful

• Demonstrated ability to balance system design with hands-on implementation, including recent experience contributing to production codebases
• 7–10 years building and operating production web applications
• Hands-on expertise with modern TypeScript, React and Next.js (or equivalent), state management, testing, performance, and accessibility best practices
• Back-end experience with Node.js and TypeScript, API design, eventing or queues, and serverless or containerized services, along with sound observability practices across logs, metrics, and traces
• Experience with Contentful or similar API-first CMS and composable content platforms
• Ability to translate ambiguous requirements into clear technical designs and scalable implementations, engineered for maintainability and ownership transfer
• Experience designing web application architectures, data flows, and integration points across multiple systems, with judgment about when to build a full product, when to automate, and when to keep a solution intentionally small
• Experience establishing lightweight engineering practices for a small team, including clear documentation, code review norms, testing approaches, release discipline, and operational readiness
• Mentorship and technical leadership that raises the bar on code quality, design rigor, and documentation while helping peers make better architectural decisions
• Clear written and verbal communication with technical and non-technical stakeholders, along with a bias for action and evidence-based decision making

Nice to Have

• Practical experience with AI and LLM-based workflows, particularly spec-based development, evaluation, and test or guardrail processes
• Experience working with component-based front-end architectures and design systems, including design tokens, component libraries, CSS architecture, accessibility, and Figma design and development experience
• Familiarity with web crawling and scraping approaches, including structured content extraction, normalization, and change detection
• Experience building internal tools, dashboards, or workflow systems for customer-facing, revenue, or operations teams

What’s in it for you?

• Join an ambitious tech company reshaping the way people build digital experiences
• Full-time employees receive equity awards for the opportunity to share in the success of our company
• Comprehensive healthcare package covering 100% of monthly health premiums for employees and 85% of costs for your dependents. 
• Fertility and family building benefits, including a lifetime reimbursable wallet to support your growing family.
• We value Work-Life balance and You Time! A generous amount of paid time off, including vacation days, sick days, compassion days for loss,  education days, and volunteer days
• Company paid parental leave to care for and focus on your growing family 
• Use your personal annual education budget to improve your skills and grow in your career
• Enjoy a full range of virtual and in-person events, including workshops, guest speakers, and fun team activities, supporting learning and networking exchange beyond the usual work duties 
• An annual wellbeing stipend to care for your physical, financial, or emotional health
• A monthly communication stipend and phone hardware upgrade reimbursement.
• New hire office equipment stipend for hybrid or distributed employees. Get the gear you need to work at your best.

The Atlas Enablement team is looking for a senior software engineer to help us build the next generation of the internal Atlas development platform, enabling hundreds of MongoDB Atlas engineers to scale alongside our customers.

The Atlas Enablement team empowers autonomous product teams to build robust, reliable, and secure distributed systems for the Atlas product line. By investing in the systems, tooling, and education that drive our developer platform, we elevate the engineering experience for all Atlas engineers and promote a loosely coupled architecture and operational excellence. Our goal is to equip developers with the platform and expertise required to implement highly available, secure systems that meet our customers' growing needs today and for the next decade.

This role is fully remote, with travel to our New York City office up to twice annually for team on-sites.

Key Responsibilities

As a member of our team, you will help us deliver features such as:

• A highly available configuration management system that allows our distributed control plane fleet within Atlas to react to incremental or global configuration changes
• Multi-region resilience for our asynchronous application workflows platform, which drives all async processing for the Atlas control plane
• Expanded language support for a baseline set of common libraries, ensuring integrations with internal systems enforce our standards for security, compliance, and availability
• A continuous deployment platform with built-in safety guardrails to ensure misconfigurations, bugs, and performance degradation are caught as early as possible

Baseline Qualifications

• 5+ years of experience writing large-scale, distributed backend systems
• Experience managing the end-to-end development lifecycle, including building, deploying, and operating software at scale
• Experience mitigating and resolving outages or other high-impact events in production cloud environments
• The ability to independently prioritize and execute tasks after alignment with the team and stakeholders
• A proven track record of identifying problems, implementing solutions, and delivering complex projects in distributed systems
• Strong verbal and written technical communication skills, with a desire to collaborate with colleagues and multiple stakeholders

Preferred Qualifications

• Expertise building common libraries and tooling to support internal application development
• Deep understanding of CI/CD systems, including linting, testing, and various deployment strategies
• A strong command of multiple programming languages and monorepo technologies

About MongoDB

MongoDB is built for change, empowering our customers and our people to innovate at the speed of the market. We have redefined the database for the AI era, enabling innovators to create, transform, and disrupt industries with software. MongoDB’s unified database platform, the most widely available, globally distributed database on the market, helps organizations modernize legacy workloads, embrace innovation, and unleash AI. Our cloud-native platform, MongoDB Atlas, is the only globally distributed, multi-cloud database and is available across AWS, Google Cloud, and Microsoft Azure.

With offices worldwide and over 60,000 customers, including 75% of the Fortune 100 and AI-native startups, relying on MongoDB for their most important applications, we’re powering the next era of software.

Our compass at MongoDB is our Leadership Commitment, guiding how and why we make decisions, show up for each other, and win. It’s what makes us MongoDB. 

To drive the personal growth and business impact of our employees, we’re committed to developing a supportive and enriching culture for everyone. From employee affinity groups, to fertility assistance and a generous parental leave policy, we value our employees’ wellbeing and want to support them along every step of their professional and personal journeys. Learn more about what it’s like to work at MongoDB, and help us make an impact on the world!

MongoDB is committed to providing any necessary accommodations for individuals with disabilities within our application and interview process. To request an accommodation due to a disability, please inform your recruiter.

MongoDB, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type and makes all hiring decisions without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Req ID: 1273423829

Senior Mobile Software Engineers

Department: Software & Robotics

About the Role

At SharkNinja, we create intelligent, connected products that delight consumers and disrupt categories. We're growing our engineering teams across Firmware, Cloud, and Mobile App development. We are building systems that integrate hardware, software, and digital experiences using AI-driven processes to help accelerate design, coding, and testing.Come help design and deliver the next generation of SharkNinja products from mobile applications that connect consumers to their devices, full-stack architectures that enable seamless experiences, and cross-platform solutions that bring intelligence directly to users' fingertips. You'll contribute to our existing SharkClean app platform while helping shape the future of a unified app ecosystem spanning all connected devices for SharkNinja. Together, we're making our products feel smarter every day they're in the home.

Key Responsibilities

• Develop and maintain hybrid mobile applications using Swift (iOS) and/or Kotlin (Android) with modern development tools.
• Build cross-platform solutions using React Native to accelerate feature delivery across iOS and Android.
• Collaborate with embedded, cloud, and hardware teams to deliver end-to-end connected product experiences.
• Design and implement full-stack system architectures that integrate mobile apps with cloud services and connected devices.
• Write, execute, and automate tests to ensure reliability, performance, and consumer-ready quality.
• Debug and optimize mobile app performance for consumer-scale deployment across diverse device ecosystems.
• Work closely with cross-functional development teams spanning the entire software stack from embedded to cloud.

What You'll Bring

• Bachelor's degree in Computer Science, Software Engineering, or related field.
• Strong experience in native iOS and/or Android development with deep understanding of Swift or Kotlin programming languages.
• Proficiency with modern mobile development tools: Xcode, Android Studio, Git, Gradle, CocoaPods, Swift Package Manager, etc.
• Experience working with cross-functional development teams across the software stack.
• Understanding of full-stack system architecture and mobile-to-cloud integration patterns.
• Experience or willingness to learn React Native for cross-platform development.
• A passion for creating consumer-friendly, connected product experiences.
• Curiosity, adaptability, and a drive to be part of an A-Player engineering team.

Preferred

• Rust for cross-platform modules, React Navigation,React Query state management, Protobuf APIs, Xcode/Android Studio build systems
• Prior work with connected devices, IoT ecosystems, or device-to-app connectivity.
• Knowledge of BLE (Bluetooth Low Energy) and WiFi connectivity protocols.
• Experience with Rust, C/C++, or other systems programming languages.
• Background in robotics, consumer electronics, or smart home products.

 Department: Software & Robotics

  About the Role

  At SharkNinja, we create intelligent, connected products that delight consumers and disrupt categories. We're building a unified React Native app ecosystem that connects consumers to all SharkNinja devices—from robotic vacuums to kitchen appliances. Quality isn't just a phase in our development process; it's a mindset embedded in everything we build.

  We're seeking a Senior SDET who is passionate about quality engineering and thrives at all levels of testing—from architecting automation frameworks to hands-on exploratory testing with real devices. You'll work at the intersection of software quality, mobile development, and connected devices, helping define testing standards while staying close to the product and our consumers' experiences.

  Come help us build confidence in every release while enabling rapid iteration and continuous delivery. You'll work with cross-functional teams spanning mobile, cloud, firmware, and hardware to deliver consumer-ready connected product experiences that work flawlessly from day one.

  Key Responsibilities

  • Design, develop, and maintain automated test frameworks for React Native mobile applications across iOS and Android platforms
  • Build and maintain CI/CD pipelines integrating automated tests for continuous testing and deployment
  • Develop comprehensive test strategies and perform hands-on quality validation including exploratory testing and device connectivity testing
  • Collaborate with cross-functional teams to ensure quality is built into product designs while remaining flexible to contribute wherever testing efforts are needed most
  • Champion quality practices and mentor team members on testing best practices and automation techniques

  What You'll Bring

  • Bachelor's degree in Computer Science, Software Engineering, or related field (or equivalent practical experience)
  • 4+ years of experience in software quality engineering with hands-on experience using at least one mobile test automation framework (Appium, Detox, or similar)
  • Programming experience with TypeScript, JavaScript, or similar languages; comfortable writing and maintaining test code
  • Experience with API testing, CI/CD concepts, and working in Agile/Scrum environments
  • Strong problem-solving skills, attention to detail, and excellent communication abilities
  • Passion for delivering exceptional user experiences and willingness to validate quality at all levels

  Preferred Qualifications

  • Experience testing React Native or cross-platform mobile applications
  • Knowledge of connected device ecosystems, IoT products, or BLE/WiFi connectivity protocols
  • Familiarity with network debugging tools (Charles Proxy, Proxyman), mocking frameworks, and API tools (Postman, curl)
  • Background testing consumer electronics, smart home devices, or robotics products
  • Experience with cloud testing platforms, performance testing tools, or AI-powered testing platforms

  What Sets You Apart

  • Versatility and willingness to engage across the full testing spectrum—from automation architecture to hands-on device validation
  • Proactive approach to identifying quality gaps with a pragmatic balance of speed and thoroughness
  • Team-oriented mindset with curiosity about how connected hardware and software work together

Tech Lead  (Perm, USA, Remote + Travel)

This is a full-time, permanent opportunity for candidates based in the United States and authorized to work without sponsorship, with a preference for those located on the East Coast. Please note that visa sponsorship is not available for this role.

This position also requires frequent travel to client sites within the U.S., with travel expenses covered by the company.

About Nearform

Nearform is an independent team of data & AI experts, engineers, and designers who build intelligent digital solutions and capability at pace. We create AI-enabled solutions that enhance digital experiences, empower developers, and deliver measurable results. In these ways, we partner with ambitious enterprises to deliver enduring impact.

Our deep expertise in solving the world’s most complex digital problems, along with our collaborative, people-first approach, enables enterprises to build breakthrough products and modernise legacy systems by unleashing the power of AI.

Today, our team of 500 experts in 20+ countries is trusted by leading enterprises including Lululemon, Puma, Sun Life, Starbucks, Travelex, Virgin Media 02, and Walmart.  

As part of our Engineering function, you will work closely with clients to translate complex business requirements into innovative digital products.
Whether you are a Senior Engineer, Tech Lead, or DevOps Engineer, you will collaborate with distributed teams, leveraging cutting-edge technologies to build secure, high-performance applications. Our Nearform engineers are known for building high quality, scalable solutions that solve real world problems.

About the Technical Lead Role:

As a Technical Lead at Nearform, you will be responsible for leading and guiding development teams while working directly with clients to translate business and technical requirements into impactful applications. However, as you’ll likely work on a variety of projects in your time here, your responsibilities may also include:

• Provide technical and line-management leadership to your development team.
• Take responsibility for the successful delivery of projects.
• Identify and resolve blockers before they become issues.
• Ensure best practices in software development, DevOps, and agile methodologies are upheld within the team.
• Work directly with clients, translating requirements into technical briefs.
• Shape and define architectural decisions ensuring scalability, security, and maintainability.
• Provide updates to client and Nearform leadership to ensure clear understanding of project status and drive good decision-making.

What we are looking for in this person:

• Significant experience in software engineering and 2+ years of experience leading projects and mentoring as a Technical Lead. For this particular role, we are looking for professional experience with Golang and/or Python and a modern Frontend tech stack (React/ Angular/TypeScript).
• Experience with AI application development and Agentic frameworks and platforms (e.g., LangGraph, Agentspace, etc.)
• Experience working directly with clients or customers to understand technical requirements.
• Proven experience working with Kubernetes for container orchestration.
• Strong CI/CD experience, including hands-on work with Terraform, Helm, and other cloud-native IaC technologies.
• Deep understanding of observability practices, with practical experience using OpenTelemetry (OTel) and related tooling.
• Experience leading software engineering teams through technical delivery and either direct line management or mentoring.
• Deep understanding of agile ways of working, best practices and design patterns.
• Deep understanding of test-driven development and testing best practices.
• Deep understanding of version control tools, e.g. Git.
• Understanding of DevOps practices and cloud technologies (AWS, Azure, GCP)
• Understanding of operational concerns (such as monitoring, performance testing, security considerations, accessibility, GDPR)
• Empathy and people skills

Nice to have:

• Experience with Graph databases

Benefits & Perks:

• Annual Company Bonus - We all help Nearform to hit company goals so we all receive a share of the profits on an annual basis in line with company performance. 
• Work Remotely and Flexibly - We have a genuine dedication to work/life balance. Our flexible working culture allows you to work around what matters - school run, no problem! 
• Flexible Time Off Package - We offer a flexible annual leave policy plus public holidays. We also offer sick leave, marriage leave and many more.
• Remote Working Allowance - Every 2 years, you will have a budget of up to €1250 (equivalent in USD) to help you set up a comfortable and productive workspace in addition to your essential equipment provided by Nearform when you join.
• Training and Development Allowance - Nearform is committed to supporting and investing in employees’ ongoing learning and professional development. You will be encouraged to pursue relevant learning opportunities that support your growth and the growth of others, subject to manager approval.
• Healthcare - It’s important to always take care of your health, so we offer additional private healthcare here at Nearform. If you wish to learn more about the plan offered feel free to reach out to our team.
• 401k - We offer a 401k plan and match up to 4%, with no minimum entry requirements and immediate vesting of employers’ contributions.

Our Interview Process

1. 1. Talent Call (30 mins via Zoom)
      An introductory conversation with a member of our Talent Team to learn more about your background, experience, and career goals. We'll also provide a high-level overview of Nearform and answer any questions you may have. This step helps us assess initial alignment.

      ---

   2. Technical Assessment (1 hour via Zoom)
      A live coding challenge with one of our trained interviewers. You'll be asked to build a working solution to a problem via screen sharing, demonstrating your Python expertise, problem-solving ability, and coding best practices in a real-time environment.

      ---

   3. Hiring Manager Interview (45 mins via Zoom)
      A conversation with a Hiring Manager focused on your approach to teamwork, client collaboration, and problem-solving in an enterprise development setting. We'll also share more details about Nearform and the potential projects you may join.

There may also be an additional interview with the client depending on the project

Ready to Join Us?

If you're passionate about building high-quality applications, solving complex challenges, and driving innovation in enterprise development, we’d love to hear from you.

Apply now via our careers page at Nearform and be part of a team that values technical excellence, collaboration, and continuous learning.

Nearform is committed to shaping a better world in all that we do. Our global team is built based on respect, inclusivity, diversity and excellence. 

If you require any adjustments to the interview process as part of your application, please let someone from our Talent Team know so they can help.  

Straight Arrow is on a mission to restore trust in the news by delivering fair, fact-based journalism in a media landscape that too often prioritizes outrage over accuracy. Our small but mighty technology team builds and maintains the platforms that makes this mission possible, from the SAN.com mobile apps to the web experience and the infrastructure that ties it all together. We move fast, build thoughtfully, and believe the right engineer can make an outsized difference.

The Role

We're hiring a Senior Software Engineer specializing in React Native development for our customer-facing mobile app, built and shipped in tandem with work on the Straight Arrow website. You will own the mobile codebase end-to-end — from the React Native and Expo layer all the way down to native bridges we've already built into iOS and Android.

This is a deeply hands-on role. We're looking for an engineer whose primary impact is the code itself: the architecture you choose, the patterns you set in the codebase, the bugs you don't ship, the bar you hold in code review. But you'll also be a force multiplier for the entire engineering team, partnering with product, design, QA, and our web engineers to turn complex problems into shipped products.

If you're a strong senior engineer who's also been the person teammates lean on for technical direction, code review, mentorship, and "let me show you how I'd approach that," this role is built for you.

What You'll Do

• Build new experiences that delight customers.
• Own architecture and day-to-day development of our React Native / Expo mobile application.
• Partner closely with our API engineers, not as a downstream consumer, but as a co-author of requirements and contracts.
• Work side-by-side with the web engineering team to ship cohesive, parallel experiences across platforms; coordinate shared patterns, shared concerns, and shared deadlines.
• Collaborate daily with product, design, and QA to translate ambiguous customer problems into clean, shippable solutions.
• Set the technical bar for the mobile codebase through architecture, code review, testing strategy, performance work, accessibility, and release engineering.
• Mentor and uplevel other engineers and act as a force multiplier rather than a single point of throughput.
• Drive technical decisions with a relentless customer focus: what we ship has to work, in the real world, on real devices, for real users.

What We're Looking For

• 10+ years of professional software engineering experience, with substantial recent experience in React Native development.
• Deep, demonstrated expertise with React Native across both iOS and Android, including the practical realities of cross-platform development (platform differences, native modules, performance, app store release processes).
• Hands-on experience using Expo as a development platform - managed workflow, EAS Build / Submit / Update, and the tradeoffs involved.
• Ability to write and maintain native bridges - comfort dropping into Swift/Objective-C and Kotlin/Java when needed.
• A strong customer focus, with a track record of building customer-facing enterprise applications that real people depend on.
• Experience working with an API, helping define requirements, shape contracts, and contribute to implementation decisions.
• Demonstrated technical leadership as a senior IC: setting architectural direction, raising code quality through review and example, and helping less-senior engineers grow through pairing and technical guidance.
• Excellent collaboration skills with cross-functional partners in product, design, QA, and adjacent engineering teams.
• Strong written and verbal communication; comfort operating autonomously in a fully remote environment.

Nice to Have

• Experience integrating with a WordPress backend.
• Experience with user management and subscription / paywall platforms such as Piano.
• Experience with CI/CD pipelines and mobile-specific delivery (TestFlight, Play Console, OTA updates via EAS).
• Experience working with consent management systems.
• Experience shipping in a media, news, or content-heavy product environment.

Why This Role

• Small, focused team — your work and your judgment will be visible from day one.
• Real ownership of a customer-facing mobile codebase, not a slice of someone else's roadmap.
• Cross-functional partnership with product, design, QA, and web teams — fewer silos, more impact.
• Mission-driven work in a media environment that takes its responsibility to readers seriously.

The Straight Arrow Mindset

• Customer-focused - you realize that a great user experience is critical to the success of the company.
• Data-driven - understanding the importance of good data in driving product decisions.
• Collaborative - you brainstorm with fellow engineers to come up with solutions to problems. You work effectively with stakeholders, translating business needs into technical solutions.
• Learning-Oriented: You stay current with best practices and emerging mobile technologies.

Compensation & Benefits

• The salary range for this position is $150,000-$165,000, depending on experience and qualifications.
• SAN offers comprehensive health and wellness coverage that ensures our employees have the care and coverage they need to stay healthy, build current and future financial security and maintain work-life balance. All full-time employees and their dependents are eligible to enroll in our benefits. That includes generous paid time off, paid holidays and floating holidays; health coverage, vision and dental plans; retirement plans like the company's 401(k) plan with company match; and more.

Straight Arrow is on a mission to restore trust in the news by delivering fair, fact-based journalism in a media landscape that too often prioritizes outrage over accuracy. Our small but mighty technology team builds and maintains the platforms that makes this mission possible, from the SAN.com web experience to our mobile apps and the infrastructure that ties it all together. We move fast, build thoughtfully, and believe the right engineer can make an outsized difference.

About the Role

We're looking for a Senior Software Engineer who thrives at the intersection of Software, Platform, and Product. This is a high-trust, high-ownership role: you'll be the person our team leans on to make hard technical calls, clear blockers, and elevate everyone around you.

You'll have an impact on the full SAN.com ecosystem — our AWS infrastructure, web and mobile codebases, AI initiatives, and internal tooling. If you're energized by broad scope, enjoy R&D-style exploration as much as production engineering, and want to have a real impact on a growing media company, this role is for you.

What You’ll Do

Own our cloud footprint

You'll be the primary steward of Straight Arrow’s cloud infrastructure — architecting, provisioning, and maintaining our AWS & GCP cloud environments. This includes architecting, designing, and building full customer facing solutions in the cloud, leveraging CI/CD and IaC technologies, with consideration for security, scalability, reliability, and observability. 

Lead AI agent development and implementation

You'll own SAN's AI agents end-to-end: scoping, building, and integrating them meaningfully into our products and workflows. This is a genuine opportunity to shape how a newsroom leverages AI.

Build internal utilities and R&D

You'll accelerate all of SAN engineering by building internal platform products that save the team time, and help the organization move from "interesting idea" to "working thing" faster than we could without you.

Collaborate across Tech, Product, and Analytics leadership

You'll be a trusted technical voice in cross-functional conversations — helping translate business needs into engineering decisions and making sure leadership has what they need to make informed calls.

Be a force multiplier for the engineering team

You'll identify blockers before they compound, find shared solutions, and actively help the team work better together. Your impact will be measured as much by what you enable in others as by what you ship yourself. You'll invest in the growth of the engineers themselves through design discussions, code reviews, and just being someone they can learn from. 

Requirements

• Meaningful experience working within AWS, including serverless architectures (Lambda), infrastructure-as-code (Terraform/OpenTofu), and cloud cost/reliability management
• Experience working in mobile app or web development
• Comfortable working across a stack and across teams — this role requires breadth as much as depth
• Strong engineering fundamentals — you write clean, maintainable code and you know why it matters
• Demonstrated ability to lead technical projects from ambiguous problem to shipped solution
• Experience mentoring or leveling up other engineers

Nice To Haves

• Experience with Wordpress
• Experience with mobile application development in React Native / Expo.
• Experience with user / subscription management utilities (piano)
• Experience with vendor management, integrating with 3rd party utilities
• Exposure to vendor analysis
• Experience working in the media / journalism space

Why Straight Arrow:

• Real ownership, from day one
• A mission that matters: building technology in service of better journalism
• A small team where your work is visible and your voice carries
• The chance to shape both the technical culture and the product roadmap
• A chance to own new greenfield products end to end that positively impact both the internal teams and the customer

About Boulder

Boulder Care is an award-winning digital clinic for addiction medicine, recognized for both innovation and high quality of patient care. Founded in 2017 by CEO Stephanie Strong, our mission is to improve the lives of people with substance use disorders through compassionate, evidence-based care.

We provide Boulder patients with a fully virtual, multidisciplinary care team—including medical providers and peer recovery specialists—who deliver personalized treatment, including medication for opioid use disorder (MOUD) and ongoing support. Our approach is grounded in clinical excellence, patient-centered care, and a commitment to reducing barriers to recovery. Boulder partners with leading health plans, employers, and community organizations to ensure that our services are accessible and covered for the people who need them most.

Named by Fortune as one of the Best Workplaces in Healthcare, Boulder fosters a culture of kindness, respect, and meaningful work that delivers outstanding patient outcomes and moves the addiction medicine industry forward.

About this role

We’re looking for a Senior Full-Stack Software Engineer to help shape the direction of our platform and elevate the impact of our engineering team. This role offers meaningful influence and scope: shipping features that improve patients’ lives, strengthening the reliability of our systems, and moving our product forward in close partnership with Product, Design, Data, and Clinical teams.

You’ll build across our stack (React, React Native, NestJS, GraphQL, Postgres) ) and cloud-based systems (AWS) to remove friction from care, support clinicians at scale, and ensure patients remain at the center of every experience we deliver.

What you’ll do

Ship high-quality features that improve patient care

• Build reliable, well-tested software across our apps and backend that helps patients access treatment and enables care teams to work efficiently.
• Break down problems, propose thoughtful, well-scoped solutions, and deliver code that’s maintainable and scalable.
• Participate in code reviews, document your work, and contribute to a high bar for quality.
• Make pragmatic build-versus-buy recommendations.

Strengthen the stability and performance of our systems

• Identify and fix bugs, performance issues, and sources of tech debt that slow us down.
• Contribute to shared infrastructure, cloud architecture, testing patterns, and monitoring so the platform stays fast and dependable.
• Use AI-assisted development tools thoughtfully to improve engineering velocity, code quality, and problem-solving while maintaining strong judgment around security, privacy, and maintainability.
• Support incident response when needed.

Own your work from idea through iteration

• Help shape scopes, execute with focus, and use data and feedback to refine shipped features.
• Communicate tradeoffs early and ensure your work moves smoothly from concept to delivery.

Impact you’ll have

• Ship durable, high-quality features that meaningfully improve patient care and team effectiveness.
• Make the platform more reliable, scalable, and easier to build on over time.
• Reduce complexity and ambiguity by collaborating closely with cross-functional partners.
• Elevate engineering practices through strong technical judgment, thoughtful tradeoffs, and example-setting work.

What you bring

• 5-8+ years of professional software engineering experience, including meaningful ownership of production systems
  • Years of experience are a guideline. We care more about demonstrated impact and scope.
• Strong proficiency in TypeScript and modern JavaScript (ES6+), with expertise building full-stack applications.
• Hands-on experience across multiple layers of the stack: React or React Native on the front-end, and NestJS/GraphQL services on the back-end, and cloud infrastructure (AWS) or platform services.
• A track record of shipping well-scoped, high-quality features with clear attention to reliability, maintainability, and performance.
• Experience improving systems beyond your own code and contributing to testing patterns, monitoring, cloud infrastructure, or developer tooling.
• Hands-on experience using AI tools in the software development lifecycle, and curiosity about applying AI pragmatically to build better products and internal workflows.
• Comfortable working in a fast-moving, iterative environment balancing delivery speed with long-term technical health.
• Clear, thoughtful communication and the ability to collaborate effectively with Product, Design, Data, and Clinical Ops partners.
• Strong ownership and accountability: you stay engaged through delivery, surface risks early, and ensure shipped work solves the right problem.
• Curiosity, empathy, and a desire to build software that directly improves patient lives.

If this role excites you but your background doesn’t align perfectly with every qualification, we still encourage you to apply! We value demonstrated impact, growth potential, and diverse experiences.

Interview process

• Recruiter screen (20min)
• Hiring manager interview (45min)
• Pair programming exercise (75min)
• Architectural exercise (60min)
• Team meet & greet

Expected hours of work
This is a full-time remote position expected to work 40 hours between Monday-Friday during standard business hours. Team members may work with their managers to adjust work hours to suit the needs of the position.

Compensation

The starting pay range for this position is $145,000 - $170,000 per year; base pay offered may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. The total compensation package for this position may also include other elements including a full range of medical, financial, and/or other benefits (including 401(k) eligibility and various paid time off benefits, such as vacation, sick time, and parental leave).

Perks and benefits

• Contribute to meaningful, life-saving work!
• Comprehensive medical, dental, vision, and short-term disability benefits designed to take care of our employees and their families 
• Mental Health Services via insurance coverage, including Talkspace, and EAP for continuous care
• 4 weeks of vacation accrued per calendar year with a tenured increase to 5 weeks at 2 years of employment
• Sick leave accrued at 1 hr for every 30 hrs paid
• 9 Paid Holidays per year
• 12 weeks of 100% paid parental leave for the birth or adoption of a child (after 6 months of employment)
• 401(k) retirement savings
• Remote friendly with hardware provided to complete your work duties

Why work at Boulder?
We offer a unique opportunity to combine your technical expertise with meaningful impact. Here’s why joining our team is a decision that matters:

Mission-driven innovation
Work on life-changing digital solutions that improve access to addiction treatment. Boulder’s program achieves 90% patient retention in the first month and 70% retention over 12 months, three times the industry average.

Collaborative and thoughtful team
Join a diverse group of expert clinicians, technologists, researchers, and strategists, all aligned under a common mission. Boulder’s engineering leadership has built scalable products and services that reach tens of thousands of patients while maintaining the intimacy required for patient care.

Opportunity for growth
As a Series-C-stage, venture-funded company, we're scaling rapidly with support from world-class investors. You’ll have the chance to shape innovative technology while growing your career in a mission-oriented environment.

Social and economic impact
Be part of transforming healthcare by helping patients, providers, and payers. Boulder Care not only improves patient outcomes but also reduces healthcare costs, addressing a $1.5 trillion societal issue tied to opioid addiction.

About the Opportunity

We are hiring a Senior Personalization Solution Architect with deep domain expertise in personalization and experimentation to join Contentful’s Professional Services team. This role is designed for a practitioner who has built, operated, and scaled personalization programs in production, and who also brings the hands-on technical skills required to implement those programs in modern, composable architectures.

This is not a generalist Solution Architect role with light exposure to personalization. Success in this role requires strong opinions and real-world experience across audience strategy, decisioning, experimentation, and measurement—paired with the ability to design and deliver high-quality technical implementations using Contentful Personalization.

You will work directly with customer engineering, product, and marketing teams to design and implement advanced personalization and experimentation solutions, while also serving as a customer-facing extension of Contentful’s Product and Engineering teams. Your work will help reduce implementation risk, accelerate time to value, and create tighter feedback loops into product development—specifically for complex personalization use cases.

What to expect? 

Personalization & Experimentation Domain Leadership 

• Own the end-to-end design of personalization and experimentation programs, including:
• audience and segmentation strategies grounded in behavioral, contextual, and first-party data
• experience decisioning models that balance relevance, performance, and governance
• experimentation frameworks (A/B, multivariate, holdouts) with clear hypotheses and success criteria
  
  
• Design personalization strategies that scale responsibly, including:
• guardrails to prevent over-personalization, bias, and degraded user experience
• approaches for global, multi-brand, or multi-region deployments
• tradeoffs between targeting precision, latency, and operational complexity
  
  
• Define measurement approaches that connect:
• user behavior → decisioning logic → exposure → business outcomes
  
  
• Act as a domain authority for personalization and experimentation in customer engagements, confidently guiding technical and non-technical stakeholders through best practices, limitations, and tradeoffs.

Technical Solution Architecture & Hands-On Delivery

• Architect and implement end-to-end personalization solutions using Contentful Personalization, including:
• user identification and profile stitching
• audience evaluation and decisioning
• personalized content and experience delivery
  experimentation and uplift measurement
  
  
• Lead hands-on implementation activities such as:
• building proof-of-concepts and reference implementations
• configuring personalization models and decision logic
• developing integration services and APIs
• supporting production deployments and performance optimization
  
  
• Integrate personalization solutions with enterprise platforms including:
• CDPs (Segment, Tealium, mParticle, etc.)
• CRMs (Salesforce, Dynamics)
• analytics platforms (GA4, Adobe Analytics, Snowplow)
• identity, consent, and privacy tooling
  
  
• Design personalization delivery patterns across modern rendering strategies:
• SSR, CSR, SSG, ISR
• edge and CDN-based personalization
• hybrid static + runtime personalization approaches
  
  
• Ensure solutions meet enterprise requirements for:
• performance and scalability
• reliability and fallback behavior
• security and privacy compliance