SeatGeek believes live events are powerful experiences that unite humans. With our technological savvy and fan-first attitude we’re simplifying and modernizing the ticketing industry.

SeatGeek is a technology innovator on a mission to disrupt the $300 billion ticketing industry. We have the product, vision, and team to make life better for performers, venues, and fans, and build a generational consumer brand in the process. All we’re missing is you.

We’re looking for Software Engineers with prior payments experience to join our enterprise payments team, where we’re building innovative solutions for Rightsholders for their payments infrastructure across online and physical payments.

What you'll do

• Run a modern, containerized service-oriented architecture using industry-leading software development practices
• Ship code to production many times a day
• Solve complex performance problems, empower a data-driven business and scale our software to support our booming business
• Build performant, beautiful, inclusive user interfaces that delight our users and enhance our brand
• Evaluate new technologies and improve our software stack to keep our technological edge
• Leverage cutting-edge AI tools to bring ideas to life faster than ever while upholding SeatGeek’s technical and product standards; no token limits
• Work across teams and discipline boundaries to develop the best product in our industry
• Own large areas of the payments stack, from design through operation, including reliability, cost, and performance outcomes
• Iterate and develop against our native payment processing solution, including growing usage across our US and EMEA client base
• Collaborate closely with Finance, Risk, and Product to define and deliver payment strategies

What you have

• Experience building business critical software in a fast-paced environment. We'll be interested in hearing about what you've built and how
• Experience solving complex technical challenges. SeatGeek engineers create custom solutions to unique ticketing problems, including high traffic onsales, interactive venue maps, inventory tracking, and event matching. We'll be excited to hear about challenging problems you've solved
• Passion for software craftsmanship and product. You have well-considered opinions about how software should work, and hold yourself and your code to a high standard
• A product mindset. You think beyond the code, about user experience, business impact, and what makes a great product tick
• Commitment to your teammates. You enjoy working with a diverse group of people with different experiences and take pride in mentoring and learning from others
• Experience owning end-to-end payment systems and integrations with external processors (e.g., Stripe, Adyen), including designing resilient, idempotent workflows and handling real-world failure modes.
• Experience operating payment systems in production, including monitoring, incident response, and performance optimization (e.g., authorization rates, cost efficiency).
• Experience working cross-functionally with Product, Finance, and Risk to deliver payment solutions aligned with business goals.
• Experience leading projects or mentoring engineers, with interest in growing into a broader technical or people leadership role.
• Experience ensuring financial correctness through reconciliation, auditability, and robust data modeling

Our stack

You do not need experience with any of these, but we thought you might be curious. What we care about is your experience, skills, and approach to problem solving. Tools can be learned.

• Languages: Python (FastAPI), Go, C# (.NET Core), React+Typescript, Swift, Kotlin
• Infrastructure: AWS, Kubernetes, ArgoCD, Datadog, Gitlab
• Datastores: Aurora (Postgres), ElastiCache (Memcached), OpenSearch, DynamoDB
• Streaming & workflows: Kafka, Flink, Airflow, Temporal

Perks

• Equity stake
• Discretionary annual bonus
• Flexible work environment, allowing you to work as many days a week in the office as you’d like or 100% remotely
• A WFH stipend to support your home office setup
• Unlimited PTO
• Up to 16 weeks of fully-paid family leave 
• 401(k) matching 
• Student loan matching program
• Health, vision, dental, and life insurance
• Up to $25k towards family building, reproductive health services and Gender-affirming care
• $500 per year for wellness expenses
• Subscriptions to Headspace (meditation), Headspace Care (therapy), and One Medical
• $120 per month to spend on tickets to live events
• Annual subscription to Spotify, Apple Music, or Amazon music

The salary range for this role is $144,000 - $209,000 USD. This role is equity eligible. In addition, you may receive a discretionary annual bonus based on individual and company performance. Actual compensation packages within that range are based on a wide array of factors unique to each candidate, including but not limited to skill set, years and depth of experience, certifications, and specific location.

SeatGeek is committed to providing equal employment opportunities to all employees and applicants for employment regardless of race, color, religion, creed, age, national origin or ancestry, ethnicity, sex, sexual orientation, gender identity or expression, disability, military or veteran status, or any other category protected by federal, state, or local law. As an equal opportunities employer, we recognize that diversity is a positive attribute and we welcome the differences and benefits that a diverse culture brings. Come join us!

To review our candidate privacy notice, click here.

#LI-Remote

SeatGeek believes live events are powerful experiences that unite humans. With our technological savvy and fan-first attitude we’re simplifying and modernizing the ticketing industry.

SeatGeek is a technology innovator on a mission to disrupt the $300 billion ticketing industry. We have the product, vision, and team to make life better for performers, venues, and fans, and build a generational consumer brand in the process. All we’re missing is you.

We are looking for Software Engineers with varying levels of experience to join SeatGeek’s R&D team.

What you'll do

• Run a modern, containerized service-oriented architecture using industry-leading software development practices
• Ship code to production many times a day
• Solve complex performance problems, build a many-sided marketplace, empower a data-driven business and scale our software to support our booming business
• Build performant, beautiful, inclusive user interfaces that delight our users and enhance our brand
• Evaluate new technologies and improve our software stack to keep our technological edge
• Leverage cutting-edge AI tools to bring ideas to life faster than ever while upholding SeatGeek’s technical and product standards; no token limits
• Work across team and discipline boundaries to develop the best product in our industry

What you have

• Experience building business critical software in a fast-paced environment. We'll be interested in hearing about what you've built and how
• Experience solving complex technical challenges. SeatGeek engineers create custom solutions to unique ticketing problems, including high traffic onsales, interactive venue maps, inventory tracking, and event matching. We'll be excited to hear about challenging problems you've solved
• Passion for software craftsmanship and product. You have well-considered opinions about how software should work, and hold yourself and your code to a high standard
• A product mindset. You think beyond the code, about user experience, business impact, and what makes a great product tick
• Commitment to your teammates. You enjoy working with a diverse group of people with different experiences and take pride in mentoring and learning from others

Our stack

You do not need experience with any of these, but we thought you might be curious. What we care about is your experience, skills, and approach to problem solving. Tools can be learned.

• Languages: Python (FastAPI), Go, C# (.NET Core), React+Typescript, Swift, Kotlin
• Infrastructure: AWS, Kubernetes, ArgoCD, Datadog, Gitlab
• Datastores: Aurora (Postgres), ElastiCache (Memcached), OpenSearch, DynamoDB
• Streaming & workflows: Kafka, Flink, Airflow, Temporal

Perks

• Equity stake
• Discretionary annual bonus
• Flexible work environment, allowing you to work as many days a week in the office as you’d like or 100% remotely
• A WFH stipend to support your home office setup
• Unlimited PTO
• Up to 16 weeks of fully-paid family leave 
• 401(k) matching 
• Student loan matching program
• Health, vision, dental, and life insurance
• Up to $25k towards family building, reproductive health services and Gender-affirming care
• $500 per year for wellness expenses
• Subscriptions to Headspace (meditation), Headspace Care (therapy), and One Medical
• $120 per month to spend on tickets to live events
• Annual subscription to Spotify, Apple Music, or Amazon music

The salary range for this role is $144,000 - $209,000 USD. This role is equity eligible. In addition, you may receive a discretionary annual bonus based on individual and company performance. Actual compensation packages within that range are based on a wide array of factors unique to each candidate, including but not limited to skill set, years and depth of experience, certifications, and specific location.

SeatGeek is committed to providing equal employment opportunities to all employees and applicants for employment regardless of race, color, religion, creed, age, national origin or ancestry, ethnicity, sex, sexual orientation, gender identity or expression, disability, military or veteran status, or any other category protected by federal, state, or local law. As an equal opportunities employer, we recognize that diversity is a positive attribute and we welcome the differences and benefits that a diverse culture brings. Come join us!

To review our candidate privacy notice, click here.

#LI-Remote

SeatGeek believes live events are powerful experiences that unite humans. With our technological savvy and fan-first attitude we’re simplifying and modernizing the ticketing industry.

By catering to both consumers and enterprises, we’re powering a new, open entertainment ecosystem where fans have effortless access to experiences, and teams, venues, and shows have seamless access to their audiences. Because everyone should expect more from ticketing.

SeatGeek has an ever-evolving product that's reshaping the way the ticketing industry works. You’ll join the team responsible for ensuring SeatGeek.com is fast, reliable, and delivering joy to all of our fans.

What you'll do

• Work with the SeatGeek design team and product managers to bring ideas to life to delight fans
• Bring a passion for product to mentor and grow web engineers across the organization
• Contribute to increasing the maturity of our front end tech strategy and stack

What you have

• 5+ years of professional experience in frontend software engineering, having led product initiatives end-to-end in recent years 
• TypeScript/JavaScript: You have an exceptional grasp of the language. You keep up with the latest spec and look for every opportunity to use new features. You're familiar with at least one modern framework and client side rendering technique. We use TypeScript, React, and Next.js to create our user interfaces, although specific knowledge of those is not a prerequisite.
• UI & Product Instincts: You have feelings about how a web page should look and feel, care about the nuances of how users will work with the product you're building, and aim to build inclusive and accessible experiences. We don't expect you to be a visual designer, but we're looking for someone who can build on the work of our experienced design team.
• Architecture and Performance optimization: You are comfortable going deeper into the stack to untangle caching inefficiencies, and troubleshoot across a wide array of distributed systems that make up a dynamic web application. You know how to use monitors and testing to know if changes improved or degraded the experience. You know how to architect for performance and maintainability.
• Adaptability: You have comfort working full stack in Python when needed to get things done.  You have some experience with design tools like Figma or Sketch. If you've never worked with any of these in your life but want to fearlessly dive in, please still apply.

Our stack

You do not need experience with any of these, but we thought you might be curious. What we care about is your experience, skills, and approach to problem solving. Tools can be learned.

• Languages: Typescript, Python
• Libraries / Frameworks: Next.js, React
• Infrastructure / Tools: AWS, K8s, Fastly, Datadog, Mixpanel, Eppo

Perks

• Equity stake
• Discretionary annual bonus
• Flexible work environment, allowing you to work as many days a week in the office as you’d like or 100% remotely
• A WFH stipend to support your home office setup
• Unlimited PTO
• Up to 16 weeks of fully-paid family leave 
• 401(k) matching 
• Student loan matching program
• Health, vision, dental, and life insurance
• Up to $25k towards family building, reproductive health services and Gender-affirming care
• $500 per year for wellness expenses
• Subscriptions to Headspace (meditation), Headspace Care (therapy), and One Medical
• $120 per month to spend on tickets to live events
• Annual subscription to Spotify, Apple Music, or Amazon music

The salary range for this role is $144,000 - $209,000 USD. This role is equity eligible. In addition, you may receive a discretionary annual bonus based on individual and company performance. Actual compensation packages within that range are based on a wide array of factors unique to each candidate, including but not limited to skill set, years and depth of experience, certifications, and specific location.

SeatGeek is committed to providing equal employment opportunities to all employees and applicants for employment regardless of race, color, religion, creed, age, national origin or ancestry, ethnicity, sex, sexual orientation, gender identity or expression, disability, military or veteran status, or any other category protected by federal, state, or local law. As an equal opportunities employer, we recognize that diversity is a positive attribute and we welcome the differences and benefits that a diverse culture brings. Come join us!

To review our candidate privacy notice, click here.

SeatGeek believes live events are powerful experiences that unite humans. With our technological savvy and fan-first attitude we’re simplifying and modernizing the ticketing industry.

By catering to both consumers and enterprises, we’re powering a new, open entertainment ecosystem where fans have effortless access to experiences, and teams, venues, and shows have seamless access to their audiences. Because everyone should expect more from ticketing.

SeatGeek has an ever-evolving product that's reshaping the way the ticketing industry works. You’ll join the team responsible for ensuring SeatGeek.com is fast, reliable, and delivering joy to all of our fans.

What you'll do

• Work with the SeatGeek design team and product managers to bring ideas to life to delight fans
• Bring a passion for product to mentor and grow web engineers across the organization
• Contribute to increasing the maturity of our front end tech strategy and stack

What you have

• 5+ years of professional experience in frontend software engineering, having led product initiatives end-to-end in recent years 
• TypeScript/JavaScript: You have an exceptional grasp of the language. You keep up with the latest spec and look for every opportunity to use new features. You're familiar with at least one modern framework and client side rendering technique. We use TypeScript, React, and Next.js to create our user interfaces, although specific knowledge of those is not a prerequisite.
• UI & Product Instincts: You have feelings about how a web page should look and feel, care about the nuances of how users will work with the product you're building, and aim to build inclusive and accessible experiences. We don't expect you to be a visual designer, but we're looking for someone who can build on the work of our experienced design team.
• Architecture and Performance optimization: You are comfortable going deeper into the stack to untangle caching inefficiencies, and troubleshoot across a wide array of distributed systems that make up a dynamic web application. You know how to use monitors and testing to know if changes improved or degraded the experience. You know how to architect for performance and maintainability.
• Adaptability: You have comfort working full stack in Python when needed to get things done.  You have some experience with design tools like Figma or Sketch. If you've never worked with any of these in your life but want to fearlessly dive in, please still apply.

Our stack

You do not need experience with any of these, but we thought you might be curious. What we care about is your experience, skills, and approach to problem solving. Tools can be learned.

• Languages: Typescript, Python
• Libraries / Frameworks: Next.js, React
• Infrastructure / Tools: AWS, K8s, Fastly, Datadog, Mixpanel, Eppo

Perks

• Equity stake
• Discretionary annual bonus
• Flexible work environment, allowing you to work as many days a week in the office as you’d like or 100% remotely
• A WFH stipend to support your home office setup
• Unlimited PTO
• Up to 16 weeks of fully-paid family leave 
• 401(k) matching 
• Student loan matching program
• Health, vision, dental, and life insurance
• Up to $25k towards family building, reproductive health services and Gender-affirming care
• $500 per year for wellness expenses
• Subscriptions to Headspace (meditation), Headspace Care (therapy), and One Medical
• $120 per month to spend on tickets to live events
• Annual subscription to Spotify, Apple Music, or Amazon music

The salary range for this role is $144,000 - $209,000 USD. This role is equity eligible. In addition, you may receive a discretionary annual bonus based on individual and company performance. Actual compensation packages within that range are based on a wide array of factors unique to each candidate, including but not limited to skill set, years and depth of experience, certifications, and specific location.

SeatGeek is committed to providing equal employment opportunities to all employees and applicants for employment regardless of race, color, religion, creed, age, national origin or ancestry, ethnicity, sex, sexual orientation, gender identity or expression, disability, military or veteran status, or any other category protected by federal, state, or local law. As an equal opportunities employer, we recognize that diversity is a positive attribute and we welcome the differences and benefits that a diverse culture brings. Come join us!

To review our candidate privacy notice, click here.

#LI-Remote

SeatGeek believes live events are powerful experiences that unite humans. With our technological savvy and fan-first attitude we’re simplifying and modernizing the ticketing industry.

The SupportX team is dedicated to building the future of fan support. We treat support as a product, owning the full end-to-end experience- from AI-powered chat and voice interactions to agent tooling, self-service deflection, and integrations with SeatGeek's order management, fulfillment and financial systems. 

We are in the process of building new foundations which will boost fan outcomes driven by our AI support agent, increase self-service rates, reduce contact volumes, and empower our human experts to deliver highly effective white-glove service. As manager, you’ll be the technical leader of this effort, guiding the team as we define, build and optimize a support experience for fans that is truly best-in-class. Your role will be critical in shaping the team’s roadmap, enhancing fan outcomes and driving faster, more efficient support workflows.

What you'll do

• Manage a team of Backend, Frontend and applied AI and automation engineers
• Own the technical vision for SeatGeek’s core support tools (both custom + Saas) and integrations
• Rapidly build and iterate tools to boost fan experience, and maintain a high standard of operational excellence across the platform
• Perform code and architecture reviews, and provide technical and design feedback to the team
• Provide regular job performance feedback, hold one-on-ones, and provide career development support to your direct reports
• Work with your Technical and Product counterparts to form a compelling vision and direction for the team that aligns with organizational and business goals
• Select new and work with existing technology vendors when necessary. You constantly make build or buy decisions together with your team
• At times, roll up your sleeves to deliver features and iterate across the platform
• Communicate technical and product decisions to the right people, resolve blocking issues, and collaborate with other leaders across the organization
• Play an active role in our recruiting process, helping us grow our engineering team in any way you can

What you have

• 5+ years as an engineer in a role that was mostly about writing code
• 2+ years of experience as an engineering manager of productive, motivated teams
• Proven track record leading teams to ship industry-leading UX that meaningfully elevates high-stakes customer experiences
• Preferred if you've contributed to end-to-end customer support experience software at a marketplace product organization
• You’ve successfully built and led lean teams, ensuring they’re productive, motivated, and capable of delivering impactful results
• You’re able to foster safe, collaborative & inclusive environments, where engineers feel empowered to do their best work
• You're comfortable operating without a playbook — defining the architecture, the team's ways of working, and the roadmap simultaneously
• You're able to break down complex technical concepts and explain them clearly to non-technical audiences, accurately representing the team's work to a wide range of stakeholders
• Knowledge of the technology industry and customer support tools + workflows to help your team make good tooling and framework decisions to set them up for success
• You understand how to lead by setting context, facilitating collaboration, and getting buy-in between cross functional partners in product, design, engineering and leadership
• You’ve worked as an Engineer in the past, are familiar with the challenges of that role, and preferably have had hands-on experience with the following:
• Custom tools to increase support agent efficiency and create delightful fan outcomes
• AI agent optimization - building the tools, methods, workflows of an empowered + effective customer service agent

Our stack

Experience with every technology listed isn’t expected, we’ve included them for transparency. What matters most to us is your core engineering skills and ability to learn, not deep expertise in any one tool or language.

• Languages: Python (FastAPI), Go, C# (.NET Core), React+Typescript, Swift, Kotlin
• Infrastructure: AWS, Kubernetes, ArgoCD, Datadog, Gitlab
• Datastores: Aurora (Postgres), ElastiCache (Memcached), OpenSearch, DynamoDB
• Streaming & workflows: Kafka, Flink, Airflow, Temporal
• Saas: Workato, Customer Support / Help Center tools (Zendesk, Sierra)
• AI Tooling: Claude Code, Codex, LLMs

Perks

• Equity stake
• Discretionary annual bonus
• Flexible work environment, allowing you to work as many days a week in the office as you’d like or 100% remotely
• A WFH stipend to support your home office setup
• Unlimited PTO
• Eligible for the SG discretionary annual bonus based on individual and company performance
• Up to 16 weeks of fully-paid family leave 
• 401(k) matching 
• Student loan matching program
• Health, vision, dental, and life insurance
• Up to $25k towards family building, reproductive health services and Gender-affirming care
• $500 per year for wellness expenses
• Subscriptions to Headspace (meditation), Headspace Care (therapy), and One Medical
• $120 per month to spend on tickets to live events
• Annual subscription to Spotify, Apple Music, or Amazon music

The salary range for this role is $171,000-$248,000 USD. This role is equity eligible. In addition, you may receive a discretionary annual bonus based on individual and company performance. Actual compensation packages are based on a wide array of factors unique to each candidate, including but not limited to skill set, years and depth of experience, certifications, and specific location.

SeatGeek is committed to providing equal employment opportunities to all employees and applicants for employment regardless of race, color, religion, creed, age, national origin or ancestry, ethnicity, sex, sexual orientation, gender identity or expression, disability, military or veteran status, or any other category protected by federal, state, or local law. As an equal opportunities employer, we recognize that diversity is a positive attribute and we welcome the differences and benefits that a diverse culture brings.

To review our candidate privacy notice, click here.

#LI-Remote

SeatGeek believes live events are powerful experiences that unite humans. With our technological savvy and fan-first attitude we’re simplifying and modernizing the ticketing industry.

The SupportX team is dedicated to building the future of fan support. We treat support as a product, owning the full end-to-end experience- from AI-powered chat and voice interactions to agent tooling, self-service deflection, and integrations with SeatGeek's order management, fulfillment and financial systems. 

We are in the process of building new foundations which will boost fan outcomes driven by our AI support agent, increase self-service rates, reduce contact volumes, and empower our human experts to deliver highly effective white-glove service. As manager, you’ll be the technical leader of this effort, guiding the team as we define, build and optimize a support experience for fans that is truly best-in-class. Your role will be critical in shaping the team’s roadmap, enhancing fan outcomes and driving faster, more efficient support workflows.

What you'll do

• Manage a team of Backend, Frontend and applied AI and automation engineers
• Own the technical vision for SeatGeek’s core support tools (both custom + Saas) and integrations
• Rapidly build and iterate tools to boost fan experience, and maintain a high standard of operational excellence across the platform
• Perform code and architecture reviews, and provide technical and design feedback to the team
• Provide regular job performance feedback, hold one-on-ones, and provide career development support to your direct reports
• Work with your Technical and Product counterparts to form a compelling vision and direction for the team that aligns with organizational and business goals
• Select new and work with existing technology vendors when necessary. You constantly make build or buy decisions together with your team
• At times, roll up your sleeves to deliver features and iterate across the platform
• Communicate technical and product decisions to the right people, resolve blocking issues, and collaborate with other leaders across the organization
• Play an active role in our recruiting process, helping us grow our engineering team in any way you can

What you have

• 5+ years as an engineer in a role that was mostly about writing code
• 2+ years of experience as an engineering manager of productive, motivated teams
• Proven track record leading teams to ship industry-leading UX that meaningfully elevates high-stakes customer experiences
• Preferred if you've contributed to end-to-end customer support experience software at a marketplace product organization
• You’ve successfully built and led lean teams, ensuring they’re productive, motivated, and capable of delivering impactful results
• You’re able to foster safe, collaborative & inclusive environments, where engineers feel empowered to do their best work
• You're comfortable operating without a playbook — defining the architecture, the team's ways of working, and the roadmap simultaneously
• You're able to break down complex technical concepts and explain them clearly to non-technical audiences, accurately representing the team's work to a wide range of stakeholders
• Knowledge of the technology industry and customer support tools + workflows to help your team make good tooling and framework decisions to set them up for success
• You understand how to lead by setting context, facilitating collaboration, and getting buy-in between cross functional partners in product, design, engineering and leadership
• You’ve worked as an Engineer in the past, are familiar with the challenges of that role, and preferably have had hands-on experience with the following:
• Custom tools to increase support agent efficiency and create delightful fan outcomes
• AI agent optimization - building the tools, methods, workflows of an empowered + effective customer service agent

Our stack

Experience with every technology listed isn’t expected, we’ve included them for transparency. What matters most to us is your core engineering skills and ability to learn, not deep expertise in any one tool or language.

• Languages: Python (FastAPI), Go, C# (.NET Core), React+Typescript, Swift, Kotlin
• Infrastructure: AWS, Kubernetes, ArgoCD, Datadog, Gitlab
• Datastores: Aurora (Postgres), ElastiCache (Memcached), OpenSearch, DynamoDB
• Streaming & workflows: Kafka, Flink, Airflow, Temporal
• Saas: Workato, Customer Support / Help Center tools (Zendesk, Sierra)
• AI Tooling: Claude Code, Codex, LLMs

Perks

• Equity stake
• Discretionary annual bonus
• Flexible work environment, allowing you to work as many days a week in the office as you’d like or 100% remotely
• A WFH stipend to support your home office setup
• Unlimited PTO
• Eligible for the SG discretionary annual bonus based on individual and company performance
• Up to 16 weeks of fully-paid family leave 
• 401(k) matching 
• Student loan matching program
• Health, vision, dental, and life insurance
• Up to $25k towards family building, reproductive health services and Gender-affirming care
• $500 per year for wellness expenses
• Subscriptions to Headspace (meditation), Headspace Care (therapy), and One Medical
• $120 per month to spend on tickets to live events
• Annual subscription to Spotify, Apple Music, or Amazon music

The salary range for this role is $171,000-$248,000 USD. This role is equity eligible. In addition, you may receive a discretionary annual bonus based on individual and company performance. Actual compensation packages are based on a wide array of factors unique to each candidate, including but not limited to skill set, years and depth of experience, certifications, and specific location.

SeatGeek is committed to providing equal employment opportunities to all employees and applicants for employment regardless of race, color, religion, creed, age, national origin or ancestry, ethnicity, sex, sexual orientation, gender identity or expression, disability, military or veteran status, or any other category protected by federal, state, or local law. As an equal opportunities employer, we recognize that diversity is a positive attribute and we welcome the differences and benefits that a diverse culture brings.

To review our candidate privacy notice, click here.

#LI-Remote

SeatGeek believes live events are powerful experiences that unite humans. With our technological savvy and fan-first attitude we’re simplifying and modernizing the ticketing industry.

As an associate on the CRM marketing team, you’ll play an instrumental role in how SeatGeek communicates with its customers and clients. You’ll be experimenting with email, push, and SMS marketing programs of every flavor – lifecycle, triggered, periodic, ad-hoc, etc. You’ll help project-manage and deploy our retention messaging strategy at every stage, including template design and markup, QA, segmentation and campaign configuration, as well as follow-up reporting and optimization. Whether one of our fans is a soccer fanatic or a theater enthusiast, you’ll help make sure we leverage everything at our disposal to get each fan the best possible message and guide them to an amazing live event experience.

What you'll do

• Own end-to-end strategy, execution, and analysis for sports CRM campaigns across Email, Push, and SMS
• Partner cross-functionally with Creative, Product, Marketing, and Analytics to develop, optimize, and scale lifecycle and retention programs using automation, segmentation, and personalization
• Design and execute A/B tests across channels, analyze results, and share actionable insights and learnings with the broader marketing team
• Manage and maintain the CRM calendar, prioritizing and triaging incoming campaign requests
• Monitor industry trends and competitors to inform strategy and identify new opportunities

What you have

• 3+ years of experience in CRM, Email, Lifecycle, or Retention Marketing
• High proficiency and hands-on experience with CRM platforms (e.g., Iterable, Braze, Simon Data) and multi-channel campaign execution (Email, Push, SMS)
• Exceptional attention to detail that can catch even the most minor mistake
• Experience with A/B testing and analyzing results to inform campaign decisions
• Proactive self-starter with ownership mentality, that is always ideating more ways to be operationally efficient and scale marketing programs
• Clear, effective communicator with strong cross-functional collaboration skills
• Strong project management and organizational skills

Perks

• Discretionary annual bonus
• Flexible work environment, allowing you to work as many days a week in the office as you’d like or 100% remotely
• A WFH stipend to support your home office setup
• Unlimited PTO
• Up to 16 weeks of fully-paid family leave 
• 401(k) matching 
• Student loan matching program
• Health, vision, dental, and life insurance
• Up to $25k towards family building, reproductive health services and Gender-affirming care
• $500 per year for wellness expenses
• Subscriptions to Headspace (meditation), Headspace Care (therapy), and One Medical
• $120 per month to spend on tickets to live events
• Annual subscription to Spotify, Apple Music, or Amazon music

The salary range for this role is $63,000 - $92,000 USD. In addition, you may receive a discretionary annual bonus based on individual and company performance. Actual compensation packages within that range are based on a wide array of factors unique to each candidate, including but not limited to skill set, years and depth of experience, certifications, and specific location.

SeatGeek is committed to providing equal employment opportunities to all employees and applicants for employment regardless of race, color, religion, creed, age, national origin or ancestry, ethnicity, sex, sexual orientation, gender identity or expression, disability, military or veteran status, or any other category protected by federal, state, or local law. As an equal opportunities employer, we recognize that diversity is a positive attribute and we welcome the differences and benefits that a diverse culture brings. Come join us!

To review our candidate privacy notice, click here.

#LI-Remote

SeatGeek believes live events are powerful experiences that unite humans. With our technological savvy and fan-first attitude we’re simplifying and modernizing the ticketing industry.

As an associate on the CRM marketing team, you’ll play an instrumental role in how SeatGeek communicates with its customers and clients. You’ll be experimenting with email, push, and SMS marketing programs of every flavor – lifecycle, triggered, periodic, ad-hoc, etc. You’ll help project-manage and deploy our retention messaging strategy at every stage, including template design and markup, QA, segmentation and campaign configuration, as well as follow-up reporting and optimization. Whether one of our fans is a soccer fanatic or a theater enthusiast, you’ll help make sure we leverage everything at our disposal to get each fan the best possible message and guide them to an amazing live event experience.

What you'll do

• Own end-to-end strategy, execution, and analysis for sports CRM campaigns across Email, Push, and SMS
• Partner cross-functionally with Creative, Product, Marketing, and Analytics to develop, optimize, and scale lifecycle and retention programs using automation, segmentation, and personalization
• Design and execute A/B tests across channels, analyze results, and share actionable insights and learnings with the broader marketing team
• Manage and maintain the CRM calendar, prioritizing and triaging incoming campaign requests
• Monitor industry trends and competitors to inform strategy and identify new opportunities

What you have

• 3+ years of experience in CRM, Email, Lifecycle, or Retention Marketing
• High proficiency and hands-on experience with CRM platforms (e.g., Iterable, Braze, Simon Data) and multi-channel campaign execution (Email, Push, SMS)
• Exceptional attention to detail that can catch even the most minor mistake
• Experience with A/B testing and analyzing results to inform campaign decisions
• Proactive self-starter with ownership mentality, that is always ideating more ways to be operationally efficient and scale marketing programs
• Clear, effective communicator with strong cross-functional collaboration skills
• Strong project management and organizational skills

Perks

• Discretionary annual bonus
• Flexible work environment, allowing you to work as many days a week in the office as you’d like or 100% remotely
• A WFH stipend to support your home office setup
• Unlimited PTO
• Up to 16 weeks of fully-paid family leave 
• 401(k) matching 
• Student loan matching program
• Health, vision, dental, and life insurance
• Up to $25k towards family building, reproductive health services and Gender-affirming care
• $500 per year for wellness expenses
• Subscriptions to Headspace (meditation), Headspace Care (therapy), and One Medical
• $120 per month to spend on tickets to live events
• Annual subscription to Spotify, Apple Music, or Amazon music

The salary range for this role is $63,000 - $92,000 USD. In addition, you may receive a discretionary annual bonus based on individual and company performance. Actual compensation packages within that range are based on a wide array of factors unique to each candidate, including but not limited to skill set, years and depth of experience, certifications, and specific location.

SeatGeek is committed to providing equal employment opportunities to all employees and applicants for employment regardless of race, color, religion, creed, age, national origin or ancestry, ethnicity, sex, sexual orientation, gender identity or expression, disability, military or veteran status, or any other category protected by federal, state, or local law. As an equal opportunities employer, we recognize that diversity is a positive attribute and we welcome the differences and benefits that a diverse culture brings. Come join us!

To review our candidate privacy notice, click here.

#LI-Remote

SeatGeek believes live events are powerful experiences that unite humans. With our technological savvy and fan-first attitude we’re simplifying and modernizing the ticketing industry.

We’re building an awesome entertainment ecosystem where fans have effortless access to incredible live experiences, while sports teams, venues, and shows have unprecedented access to their audiences – because everyone should expect more from the ticketing industry.

Open roles for new graduates

We are looking for the best and brightest Spring/Summer 2026 college graduates to help us make live entertainment even better! Experience is preferred, but not required – in fact, we look forward to supporting you by teaching you new technologies and mentoring you in software development craft as a member of our world-class engineering team. 

We have roles open in the following technologies: 

• Backend (Python, Go, C#)
• Frontend Web (Typescript + React)
• Mobile (Kotlin, Swift)
• Platform (AWS, Docker, Python, Go)

What you'll do

• Solve unique and challenging customer problems
• Work with leading-edge tech in the cloud or on web and mobile
• Help scale our software as we grow our booming business
• Take on the challenges of building software for a many-sided marketplace
• Empower decision-making at a rapidly growing data-driven company 
• Run experiments and evaluate new technologies that will determine the future of our business for years to come
• Build performant, beautiful, inclusive user interfaces that delight our users and enhance our brand

What you have

• You are a college student graduating in the Spring/Summer of 2026, ideally in computer science or a related degree
• Experience in building software. We'll be interested in hearing about what you've built and how you built it
• Problem solving abilities, adept at handling technical challenges. SeatGeek engineers create custom solutions to unique ticketing problems, including venue mapping, inventory tracking, and event matching. We'll be excited to hear about the problems you've solved
• Passion for software craftsmanship and product. You hold yourself and your code to a high standard
• Commitment to your teammates. You enjoy working with a diverse group of people with different experiences and take pride in mentoring and learning from others

Our stack

You do not need experience with all of these, but we thought you might be curious. What we care about is your experience, skills, and approach to problem-solving. Tools can be learned.

• Languages: Python, Go, C#+.NET Core, React+Typescript, Swift, Kotlin
• Datastores: Postgres, Redis, Elasticsearch
• Cloud: AWS
• Version control: Gitlab

Perks

• Equity stake
• Discretionary annual bonus
• Flexible work environment, allowing you to work as many days a week in the office as you’d like or 100% remotely
• A WFH stipend to support your home office setup
• Unlimited PTO
• Eligible for the SG discretionary annual bonus based on individual and company performance
• Up to 16 weeks of fully-paid family leave 
• 401(k) matching 
• Student loan matching program
• Health, vision, dental, and life insurance
• Up to $25k towards family building, reproductive health services and Gender-affirming care
• $500 per year for wellness expenses
• Subscriptions to Headspace (meditation), Headspace Care (therapy), and One Medical
• $120 per month to spend on tickets to live events
• Annual subscription to Spotify, Apple Music, or Amazon music

 **Please note you are expected to come into the SeatGeek New York City Office at least 3 days a week**

The salary range for this role is $110,000-$130,000 USD. This role is equity eligible. In addition, you may receive a discretionary annual bonus based on individual and company performance. Actual compensation packages are based on a wide array of factors unique to each candidate, including but not limited to skill set, years and depth of experience, certifications, and specific location.

SeatGeek is committed to providing equal employment opportunities to all employees and applicants for employment regardless of race, color, religion, creed, age, national origin or ancestry, ethnicity, sex, sexual orientation, gender identity or expression, disability, military or veteran status, or any other category protected by federal, state, or local law. As an equal opportunities employer, we recognize that diversity is a positive attribute and we welcome the differences and benefits that a diverse culture brings. Come join us!

To review our candidate privacy notice, click here.

#LI-Remote

SeatGeek believes live events are powerful experiences that unite humans. With our technological savvy and fan-first attitude we’re simplifying and modernizing the ticketing industry.

As Head of PR & Communications, reporting to the EVP of Marketing & Comms, you will manage the Comms team and serve as the champion of a consistent narrative across SeatGeek. You'll become a trusted partner across all areas of our business by helping harness our momentum, and accelerate SeatGeek from a growth stage company to an industry changing household name. You will own all major communications workstreams, including consumer & industry press and corporate & internal comms, using both our in-house Comms team and external partners to drive success.

What you'll do

• Own Comms: Responsible for all aspects of PR & Communications, including consumer, industry, policy, investor and internal
• Define our narrative: Own and evolve a cohesive narrative framework, embedding it across SeatGeek and amplifying it externally to shape industry perception
• Grow fan differentiation: Partner closely with brand, creative & product marketing to drive differentiation with fans in who we are, what we deliver and why we should be their favorite 
• Elevate brand relevance: Position SeatGeek and our executives as leading industry thought leaders in the live events and technology space 
• Scale with impact: Balance human authenticity with AI-enabled efficiency to cover a wide remit of external and internal comms. Responsible for balancing the size of the in-house team, external agencies and/or operating tools
• Be an exec partner: You’ll work across our executive team to make Comms a multiplier across all facets of our business. You will be a trusted stakeholder with a seat at the table for strategic, high-impact moments
• Empower, coach & operate: You’ll lead our Comms team, helping both comms generalists and senior internal comms team members grow & succeed. You’ll set up ways of operating, KPIs, tools and structure that make the team high impact

What you have

• Comms Expert: 14+ years growing within various roles of PR & Comms, ideally with specific experience on corporate comms, policy comms or investor relations 
• Team Leader: You’ve managed and mentored an internal team of comms professionals of varying seniority, and when necessary you’ve supplemented your team with external agencies or consultants 
• Proven Breadth: Track record of driving results for growth companies with corporate, business (b2b) and consumer audiences. Experience with IPO, investors and board facing communications is strongly preferred 
• Proven Depth: Experience working in unique industries with complex business models, major competition, or interesting regulatory environments
• Narrative Magician: You can quickly understand a situation, tease out relevant information, and build a narrative that raises the floor and grows the ceiling.
• Connection Maker: Success in highly collaborative, cross-functional environments. Experience building strong working relationships with executive leaders, product teams, sales leaders, reporters and others
• Proactive > Prescriptive: Proactive self-starter with ownership mentality. Solutions over problems, and north-star over specific roadmap
• You are goal-oriented, cool under pressure, and bend towards continuous improvement

Perks

• Equity stake
• Discretionary annual bonus
• Flexible work environment, allowing you to work as many days a week in the office as you’d like or 100% remotely
• A WFH stipend to support your home office setup
• Unlimited PTO
• Eligible for the SG discretionary annual bonus based on individual and company performance
• Up to 16 weeks of fully-paid family leave 
• 401(k) matching 
• Student loan matching program
• Health, vision, dental, and life insurance
• Up to $25k towards family building, reproductive health services and Gender-affirming care
• $500 per year for wellness expenses
• Subscriptions to Headspace (meditation), Headspace Care (therapy), and One Medical
• $120 per month to spend on tickets to live events
• Annual subscription to Spotify, Apple Music, or Amazon music

The salary range for this role is $190,000 - $275,000 USD. This role is equity eligible. In addition, you may receive a discretionary annual bonus based on individual and company performance. Actual compensation packages within that range are based on a wide array of factors unique to each candidate, including but not limited to skill set, years and depth of experience, certifications, and specific location.

SeatGeek is committed to providing equal employment opportunities to all employees and applicants for employment regardless of race, color, religion, creed, age, national origin or ancestry, ethnicity, sex, sexual orientation, gender identity or expression, disability, military or veteran status, or any other category protected by federal, state, or local law. As an equal opportunities employer, we recognize that diversity is a positive attribute and we welcome the differences and benefits that a diverse culture brings. Come join us!

To review our candidate privacy notice, click here.

#LI-Remote

SeatGeek believes live events are powerful experiences that unite humans. With our technological savvy and fan-first attitude we’re simplifying and modernizing the ticketing industry.

As Head of PR & Communications, reporting to the EVP of Marketing & Comms, you will manage the Comms team and serve as the champion of a consistent narrative across SeatGeek. You'll become a trusted partner across all areas of our business by helping harness our momentum, and accelerate SeatGeek from a growth stage company to an industry changing household name. You will own all major communications workstreams, including consumer & industry press and corporate & internal comms, using both our in-house Comms team and external partners to drive success.

What you'll do

• Own Comms: Responsible for all aspects of PR & Communications, including consumer, industry, policy, investor and internal
• Define our narrative: Own and evolve a cohesive narrative framework, embedding it across SeatGeek and amplifying it externally to shape industry perception
• Grow fan differentiation: Partner closely with brand, creative & product marketing to drive differentiation with fans in who we are, what we deliver and why we should be their favorite 
• Elevate brand relevance: Position SeatGeek and our executives as leading industry thought leaders in the live events and technology space 
• Scale with impact: Balance human authenticity with AI-enabled efficiency to cover a wide remit of external and internal comms. Responsible for balancing the size of the in-house team, external agencies and/or operating tools
• Be an exec partner: You’ll work across our executive team to make Comms a multiplier across all facets of our business. You will be a trusted stakeholder with a seat at the table for strategic, high-impact moments
• Empower, coach & operate: You’ll lead our Comms team, helping both comms generalists and senior internal comms team members grow & succeed. You’ll set up ways of operating, KPIs, tools and structure that make the team high impact

What you have

• Comms Expert: 14+ years growing within various roles of PR & Comms, ideally with specific experience on corporate comms, policy comms or investor relations 
• Team Leader: You’ve managed and mentored an internal team of comms professionals of varying seniority, and when necessary you’ve supplemented your team with external agencies or consultants 
• Proven Breadth: Track record of driving results for growth companies with corporate, business (b2b) and consumer audiences. Experience with IPO, investors and board facing communications is strongly preferred 
• Proven Depth: Experience working in unique industries with complex business models, major competition, or interesting regulatory environments
• Narrative Magician: You can quickly understand a situation, tease out relevant information, and build a narrative that raises the floor and grows the ceiling.
• Connection Maker: Success in highly collaborative, cross-functional environments. Experience building strong working relationships with executive leaders, product teams, sales leaders, reporters and others
• Proactive > Prescriptive: Proactive self-starter with ownership mentality. Solutions over problems, and north-star over specific roadmap
• You are goal-oriented, cool under pressure, and bend towards continuous improvement

Perks

• Equity stake
• Discretionary annual bonus
• Flexible work environment, allowing you to work as many days a week in the office as you’d like or 100% remotely
• A WFH stipend to support your home office setup
• Unlimited PTO
• Eligible for the SG discretionary annual bonus based on individual and company performance
• Up to 16 weeks of fully-paid family leave 
• 401(k) matching 
• Student loan matching program
• Health, vision, dental, and life insurance
• Up to $25k towards family building, reproductive health services and Gender-affirming care
• $500 per year for wellness expenses
• Subscriptions to Headspace (meditation), Headspace Care (therapy), and One Medical
• $120 per month to spend on tickets to live events
• Annual subscription to Spotify, Apple Music, or Amazon music

The salary range for this role is $190,000 - $275,000 USD. This role is equity eligible. In addition, you may receive a discretionary annual bonus based on individual and company performance. Actual compensation packages within that range are based on a wide array of factors unique to each candidate, including but not limited to skill set, years and depth of experience, certifications, and specific location.

SeatGeek is committed to providing equal employment opportunities to all employees and applicants for employment regardless of race, color, religion, creed, age, national origin or ancestry, ethnicity, sex, sexual orientation, gender identity or expression, disability, military or veteran status, or any other category protected by federal, state, or local law. As an equal opportunities employer, we recognize that diversity is a positive attribute and we welcome the differences and benefits that a diverse culture brings. Come join us!

To review our candidate privacy notice, click here.

SeatGeek believes live events are powerful experiences that unite humans. With our technological savvy and fan-first attitude we’re simplifying and modernizing the ticketing industry.

As a Client Success Manager at SeatGeek, you’ll be an essential partner to our sports and entertainment clients—collaborating to unlock value, grow their business, and drive revenue for them and SeatGeek. You’ll build the foundations for long-term, high-impact relationships by deeply understanding your clients’ objectives and guiding them to strategic outcomes through data, insights, and industry expertise.

This is a high-growth opportunity for someone eager to master the craft of client success while gaining exposure to commercial strategy, product adoption, and value realization across some of the most innovative players in sports and entertainment.

What you'll do

• Serve as a strategic partner to clients, aligning SeatGeek’s technology with their business goals to drive revenue growth and deliver win/win solutions
• Identify and execute opportunities across product adoption, commercial improvement, and fan experience to improve client performance
• Lead business reviews, internal and external, and deliver insights that support renewals, adoption, and overall client success
• Leverage strong client relationships to generate advocacy through case studies, referrals, and industry exposure
• Manage daily communication, resolve issues, and build trust with a portfolio of clients, including complex accounts
• Travel to client events as needed (up to 25-30%) to support client engagement
• Analyze product usage, sales, and financial data using tools like Looker, Excel, Google Suite, and internal reporting tools to guide strategic decisions
• Quarterback internal projects, collaborating across departments to support client and team-wide requirements and influence roadmaps
• Contribute to internal planning efforts, including forecasting, onboarding, and scaling client success operations

What you have

• 4+ years in a client-facing role such as customer success, account management, consulting, or partnerships in a SaaS, tech, or entertainment setting. Experience in sports or ticketing is a plus 
• Track record of driving client outcomes—not just managing relationships, but improving business performance
• Deep understanding of commercial and financial aspects of companies, and how to impact the P&L
• Strong communication and presentation skills; you can simplify complexity and speak both client and product
• Confidence working with data; experience with platforms like Looker, Google Suite and other reporting tools is a plus
• Problem-solver who takes initiative, navigates ambiguity, and adapts quickly
• Collaborative mindset with a “one team” approach to working cross-functionally
• Willingness to travel to client locations and events regularly (~25%-30%)
• Bachelor’s degree preferred

Why You’ll Love This Role

• You’ll get to work with iconic sports teams, venues, and live event brands, helping shape fan experiences. And as part of that, you’ll get to attend marquee sporting events and concerts
• You’ll be part of a team that values commercial impact, not just operational excellence
• You’ll collaborate closely with peers in CS and across the company
• You’ll get exposure to leadership, both at SeatGeek and with client execs
• You’ll join a culture that’s bold, transparent, and obsessed with doing meaningful work—no B.S. busywork allowed

Perks

• Flexible work environment, allowing you to work as many days a week in the office as you’d like or 100% remotely
• A WFH stipend to support your home office setup
• Unlimited PTO
• Up to 16 weeks of fully-paid family leave 
• 401(k) matching 
• Student loan matching program
• Health, vision, dental, and life insurance
• Up to $25k towards family building, reproductive health services and Gender-affirming care
• $500 per year for wellness expenses
• Subscriptions to Headspace (meditation), Headspace Care (therapy), and One Medical
• $120 per month to spend on tickets to live events
• Annual subscription to Spotify, Apple Music, or Amazon music

The salary range for this role is $110,000 - $130,000 USD plus bonus based on performance. Actual compensation packages within that range are based on a wide array of factors unique to each candidate, including but not limited to skill set, years and depth of experience, certifications, and specific location.

SeatGeek is committed to providing equal employment opportunities to all employees and applicants for employment regardless of race, color, religion, creed, age, national origin or ancestry, ethnicity, sex, sexual orientation, gender identity or expression, disability, military or veteran status, or any other category protected by federal, state, or local law. As an equal opportunities employer, we recognize that diversity is a positive attribute and we welcome the differences and benefits that a diverse culture brings. Come join us!

To review our candidate privacy notice, click here.

SeatGeek believes live events are powerful experiences that unite humans. With our technological savvy and fan-first attitude we’re simplifying and modernizing the ticketing industry.

As a Client Success Manager at SeatGeek, you’ll be an essential partner to our sports and entertainment clients—collaborating to unlock value, grow their business, and drive revenue for them and SeatGeek. You’ll build the foundations for long-term, high-impact relationships by deeply understanding your clients’ objectives and guiding them to strategic outcomes through data, insights, and industry expertise.

This is a high-growth opportunity for someone eager to master the craft of client success while gaining exposure to commercial strategy, product adoption, and value realization across some of the most innovative players in sports and entertainment.

What you'll do

• Serve as a strategic partner to clients, aligning SeatGeek’s technology with their business goals to drive revenue growth and deliver win/win solutions
• Identify and execute opportunities across product adoption, commercial improvement, and fan experience to improve client performance
• Lead business reviews, internal and external, and deliver insights that support renewals, adoption, and overall client success
• Leverage strong client relationships to generate advocacy through case studies, referrals, and industry exposure
• Manage daily communication, resolve issues, and build trust with a portfolio of clients, including complex accounts
• Travel to client events as needed (up to 25-30%) to support client engagement
• Analyze product usage, sales, and financial data using tools like Looker, Excel, Google Suite, and internal reporting tools to guide strategic decisions
• Quarterback internal projects, collaborating across departments to support client and team-wide requirements and influence roadmaps
• Contribute to internal planning efforts, including forecasting, onboarding, and scaling client success operations

What you have

• 4+ years in a client-facing role such as customer success, account management, consulting, or partnerships in a SaaS, tech, or entertainment setting. Experience in sports or ticketing is a plus 
• Track record of driving client outcomes—not just managing relationships, but improving business performance
• Deep understanding of commercial and financial aspects of companies, and how to impact the P&L
• Strong communication and presentation skills; you can simplify complexity and speak both client and product
• Confidence working with data; experience with platforms like Looker, Google Suite and other reporting tools is a plus
• Problem-solver who takes initiative, navigates ambiguity, and adapts quickly
• Collaborative mindset with a “one team” approach to working cross-functionally
• Willingness to travel to client locations and events regularly (~25%-30%)
• Bachelor’s degree preferred

Why You’ll Love This Role

• You’ll get to work with iconic sports teams, venues, and live event brands, helping shape fan experiences. And as part of that, you’ll get to attend marquee sporting events and concerts
• You’ll be part of a team that values commercial impact, not just operational excellence
• You’ll collaborate closely with peers in CS and across the company
• You’ll get exposure to leadership, both at SeatGeek and with client execs
• You’ll join a culture that’s bold, transparent, and obsessed with doing meaningful work—no B.S. busywork allowed

Perks

• Flexible work environment, allowing you to work as many days a week in the office as you’d like or 100% remotely
• A WFH stipend to support your home office setup
• Unlimited PTO
• Up to 16 weeks of fully-paid family leave 
• 401(k) matching 
• Student loan matching program
• Health, vision, dental, and life insurance
• Up to $25k towards family building, reproductive health services and Gender-affirming care
• $500 per year for wellness expenses
• Subscriptions to Headspace (meditation), Headspace Care (therapy), and One Medical
• $120 per month to spend on tickets to live events
• Annual subscription to Spotify, Apple Music, or Amazon music

The salary range for this role is $110,000 - $130,000 USD plus bonus based on performance. Actual compensation packages within that range are based on a wide array of factors unique to each candidate, including but not limited to skill set, years and depth of experience, certifications, and specific location.

SeatGeek is committed to providing equal employment opportunities to all employees and applicants for employment regardless of race, color, religion, creed, age, national origin or ancestry, ethnicity, sex, sexual orientation, gender identity or expression, disability, military or veteran status, or any other category protected by federal, state, or local law. As an equal opportunities employer, we recognize that diversity is a positive attribute and we welcome the differences and benefits that a diverse culture brings. Come join us!

To review our candidate privacy notice, click here.

#LI-Remote

SeatGeek believes live events are powerful experiences that unite humans. With our technological savvy and fan-first attitude we’re simplifying and modernizing the ticketing industry.

We are looking for a Senior Accountant focused on Accounts Payable and Automation who is hands-on, detail-driven, and excited to build strong processes using technology. This role is ideal for someone early to mid-career who wants ownership, enjoys operating in the details, and understands how Accounts Payable (AP) fits into the broader accounting picture.

You will run day-to-day AP and  partner closely with Accounting and Finance to ensure accurate, timely processing and recording of vendor payments. In addition to traditional vendor payments, you will support large and recurring client and seller payouts. This is not a passive oversight role–you will be in the work, applying accounting judgment, strengthening controls and documentation, and leveraging automation and AI-enabled tools to reduce manual effort and improve scale.This role is best suited for someone with the experience and mindset of a senior accountant who enjoys staying close to the work rather than managing a large team.

What you'll do

• Own the full accounts payable lifecycle, including invoice intake, coding, approvals, payments, and vendor communication
• Review and code invoices accurately and timely with an accounting lens, ensuring proper expense classification, appropriate amortization of prepaid expenses, and coordination with the GL team on accruals and thresholds
• Maintain vendors,and purchase orders in our procure-to-pay system
• Drive continuous improvement: identify process gaps, propose improvements, implement workflow enhancements/automation, and improve documentation and training
• Actively leverage automation and AI-enabled tools to streamline invoice coding, reduce manual effort, and improve scalability of the accounts payable function
• Support the operational processing and release of client and seller payouts in our systems, while partnering with other teams responsible for calculation and reconciliation
• Take initiative on projects and communicate updates without needing constant follow-ups
• Follow established procedures while proactively recommending improvements when something can work better
• Serve as a friendly, approachable point of contact for vendors and internal teams
• Supervise and support a Senior Accounts Payable Specialist through day-to-day coaching, review of work, and prioritization, while remaining hands-on in processing and projects
• Monitor payment timing and adherence to payment terms, and support Finance in managing cash usage
• Partner with Accounting on month-end close support, audit requests, and ad-hoc reporting
• Contribute to  the annual 1099 process
• Own unclaimed property tracking and reporting process

What you have

• 3+ years of experience in accounting or finance, with exposure to accounts payable 
• Strong understanding of accounting fundamentals beyond basic invoice processing
• Experience supporting month-end close and internal or external audits
• Comfortability in making day-to-day decisions independently and escalating thoughtfully when needed
• Comfortability using automation and AI-enabled tools to minimize manual work and rethink traditional AP processes
• Experience with procure to pay and ERP systems - Zip & NetSuite preferred
• Comfortability operating in the details and handling a high volume of transactions
• Curiosity and a tech-forward mindset, with interest in automation and process improvement
• Reliability and operates with organization and proactivity
• Communicative style that works well with both accounting and non-accounting partners
• Approachability, collaborative nature, and a practical working style

Perks

• Discretionary annual bonus
• Flexible work environment, allowing you to work as many days a week in the office as you’d like or 100% remotely
• A WFH stipend to support your home office setup
• Unlimited PTO
• Up to 16 weeks of fully-paid family leave 
• 401(k) matching 
• Student loan matching program
• Health, vision, dental, and life insurance
• Up to $25k towards family building, reproductive health services and Gender-affirming care
• $500 per year for wellness expenses
• Subscriptions to Headspace (meditation), Headspace Care (therapy), and One Medical
• $120 per month to spend on tickets to live events
• Annual subscription to Spotify, Apple Music, or Amazon music

The salary range for this role is $84,000 - $121,000 USD. In addition, you may receive a discretionary annual bonus based on individual and company performance. Actual compensation packages within that range are based on a wide array of factors unique to each candidate, including but not limited to skill set, years and depth of experience, certifications, and specific location.

SeatGeek is committed to providing equal employment opportunities to all employees and applicants for employment regardless of race, color, religion, creed, age, national origin or ancestry, ethnicity, sex, sexual orientation, gender identity or expression, disability, military or veteran status, or any other category protected by federal, state, or local law. As an equal opportunities employer, we recognize that diversity is a positive attribute and we welcome the differences and benefits that a diverse culture brings. Come join us!

To review our candidate privacy notice, click here.

SeatGeek believes live events are powerful experiences that unite humans. With our technological savvy and fan-first attitude we’re simplifying and modernizing the ticketing industry.

We are looking for a Senior Accountant focused on Accounts Payable and Automation who is hands-on, detail-driven, and excited to build strong processes using technology. This role is ideal for someone early to mid-career who wants ownership, enjoys operating in the details, and understands how Accounts Payable (AP) fits into the broader accounting picture.

You will run day-to-day AP and  partner closely with Accounting and Finance to ensure accurate, timely processing and recording of vendor payments. In addition to traditional vendor payments, you will support large and recurring client and seller payouts. This is not a passive oversight role–you will be in the work, applying accounting judgment, strengthening controls and documentation, and leveraging automation and AI-enabled tools to reduce manual effort and improve scale.This role is best suited for someone with the experience and mindset of a senior accountant who enjoys staying close to the work rather than managing a large team.

What you'll do

• Own the full accounts payable lifecycle, including invoice intake, coding, approvals, payments, and vendor communication
• Review and code invoices accurately and timely with an accounting lens, ensuring proper expense classification, appropriate amortization of prepaid expenses, and coordination with the GL team on accruals and thresholds
• Maintain vendors,and purchase orders in our procure-to-pay system
• Drive continuous improvement: identify process gaps, propose improvements, implement workflow enhancements/automation, and improve documentation and training
• Actively leverage automation and AI-enabled tools to streamline invoice coding, reduce manual effort, and improve scalability of the accounts payable function
• Support the operational processing and release of client and seller payouts in our systems, while partnering with other teams responsible for calculation and reconciliation
• Take initiative on projects and communicate updates without needing constant follow-ups
• Follow established procedures while proactively recommending improvements when something can work better
• Serve as a friendly, approachable point of contact for vendors and internal teams
• Supervise and support a Senior Accounts Payable Specialist through day-to-day coaching, review of work, and prioritization, while remaining hands-on in processing and projects
• Monitor payment timing and adherence to payment terms, and support Finance in managing cash usage
• Partner with Accounting on month-end close support, audit requests, and ad-hoc reporting
• Contribute to  the annual 1099 process
• Own unclaimed property tracking and reporting process

What you have

• 3+ years of experience in accounting or finance, with exposure to accounts payable 
• Strong understanding of accounting fundamentals beyond basic invoice processing
• Experience supporting month-end close and internal or external audits
• Comfortability in making day-to-day decisions independently and escalating thoughtfully when needed
• Comfortability using automation and AI-enabled tools to minimize manual work and rethink traditional AP processes
• Experience with procure to pay and ERP systems - Zip & NetSuite preferred
• Comfortability operating in the details and handling a high volume of transactions
• Curiosity and a tech-forward mindset, with interest in automation and process improvement
• Reliability and operates with organization and proactivity
• Communicative style that works well with both accounting and non-accounting partners
• Approachability, collaborative nature, and a practical working style

Perks

• Discretionary annual bonus
• Flexible work environment, allowing you to work as many days a week in the office as you’d like or 100% remotely
• A WFH stipend to support your home office setup
• Unlimited PTO
• Up to 16 weeks of fully-paid family leave 
• 401(k) matching 
• Student loan matching program
• Health, vision, dental, and life insurance
• Up to $25k towards family building, reproductive health services and Gender-affirming care
• $500 per year for wellness expenses
• Subscriptions to Headspace (meditation), Headspace Care (therapy), and One Medical
• $120 per month to spend on tickets to live events
• Annual subscription to Spotify, Apple Music, or Amazon music

The salary range for this role is $84,000 - $121,000 USD. In addition, you may receive a discretionary annual bonus based on individual and company performance. Actual compensation packages within that range are based on a wide array of factors unique to each candidate, including but not limited to skill set, years and depth of experience, certifications, and specific location.

SeatGeek is committed to providing equal employment opportunities to all employees and applicants for employment regardless of race, color, religion, creed, age, national origin or ancestry, ethnicity, sex, sexual orientation, gender identity or expression, disability, military or veteran status, or any other category protected by federal, state, or local law. As an equal opportunities employer, we recognize that diversity is a positive attribute and we welcome the differences and benefits that a diverse culture brings. Come join us!

To review our candidate privacy notice, click here.

#LI-Remote

SeatGeek believes live events are powerful experiences that unite humans. With our technological savvy and fan-first attitude we’re simplifying and modernizing the ticketing industry.

SeatGeek is a technology innovator on a mission to disrupt the $300 billion ticketing industry. We have the product, vision, and team to make life better for performers, venues, and fans, and build a generational consumer brand in the process. All we’re missing is you.

We’re looking for Software Engineers with prior payments experience to join our enterprise payments team, where we’re building innovative solutions for Rightsholders for their payments infrastructure across online and physical payments.

What you'll do

• Run a modern, containerized service-oriented architecture using industry-leading software development practices
• Ship code to production many times a day
• Solve complex performance problems, empower a data-driven business and scale our software to support our booming business
• Build performant, beautiful, inclusive user interfaces that delight our users and enhance our brand
• Evaluate new technologies and improve our software stack to keep our technological edge
• Leverage cutting-edge AI tools to bring ideas to life faster than ever while upholding SeatGeek’s technical and product standards; no token limits
• Work across teams and discipline boundaries to develop the best product in our industry
• Own large areas of the payments stack, from design through operation, including reliability, cost, and performance outcomes
• Iterate and develop against our native payment processing solution, including growing usage across our US and EMEA client base
• Collaborate closely with Finance, Risk, and Product to define and deliver payment strategies

What you have

• Experience building business critical software in a fast-paced environment. We'll be interested in hearing about what you've built and how
• Experience solving complex technical challenges. SeatGeek engineers create custom solutions to unique ticketing problems, including high traffic onsales, interactive venue maps, inventory tracking, and event matching. We'll be excited to hear about challenging problems you've solved
• Passion for software craftsmanship and product. You have well-considered opinions about how software should work, and hold yourself and your code to a high standard
• A product mindset. You think beyond the code, about user experience, business impact, and what makes a great product tick
• Commitment to your teammates. You enjoy working with a diverse group of people with different experiences and take pride in mentoring and learning from others
• Experience owning end-to-end payment systems and integrations with external processors (e.g., Stripe, Adyen), including designing resilient, idempotent workflows and handling real-world failure modes.
• Experience operating payment systems in production, including monitoring, incident response, and performance optimization (e.g., authorization rates, cost efficiency).
• Experience working cross-functionally with Product, Finance, and Risk to deliver payment solutions aligned with business goals.
• Experience leading projects or mentoring engineers, with interest in growing into a broader technical or people leadership role.
• Experience ensuring financial correctness through reconciliation, auditability, and robust data modeling

Our stack

You do not need experience with any of these, but we thought you might be curious. What we care about is your experience, skills, and approach to problem solving. Tools can be learned.

• Languages: Python (FastAPI), Go, C# (.NET Core), React+Typescript, Swift, Kotlin
• Infrastructure: AWS, Kubernetes, ArgoCD, Datadog, Gitlab
• Datastores: Aurora (Postgres), ElastiCache (Memcached), OpenSearch, DynamoDB
• Streaming & workflows: Kafka, Flink, Airflow, Temporal

Perks

• Equity stake
• Discretionary annual bonus
• Flexible work environment, allowing you to work as many days a week in the office as you’d like or 100% remotely
• A WFH stipend to support your home office setup
• Unlimited PTO
• Up to 16 weeks of fully-paid family leave 
• 401(k) matching 
• Student loan matching program
• Health, vision, dental, and life insurance
• Up to $25k towards family building, reproductive health services and Gender-affirming care
• $500 per year for wellness expenses
• Subscriptions to Headspace (meditation), Headspace Care (therapy), and One Medical
• $120 per month to spend on tickets to live events
• Annual subscription to Spotify, Apple Music, or Amazon music

The salary range for this role is $144,000 - $209,000 USD. This role is equity eligible. In addition, you may receive a discretionary annual bonus based on individual and company performance. Actual compensation packages within that range are based on a wide array of factors unique to each candidate, including but not limited to skill set, years and depth of experience, certifications, and specific location.

SeatGeek is committed to providing equal employment opportunities to all employees and applicants for employment regardless of race, color, religion, creed, age, national origin or ancestry, ethnicity, sex, sexual orientation, gender identity or expression, disability, military or veteran status, or any other category protected by federal, state, or local law. As an equal opportunities employer, we recognize that diversity is a positive attribute and we welcome the differences and benefits that a diverse culture brings. Come join us!

To review our candidate privacy notice, click here.

SeatGeek believes live events are powerful experiences that unite humans. With our technological savvy and fan-first attitude we’re simplifying and modernizing the ticketing industry.

As the Head of Total Rewards & HR Operations, you are the architect of our talent incentive ecosystem. You will own the global strategy for compensation, benefits, equity, payroll, mobility, and HR systems. At SeatGeek, our people are our ultimate strategic advantage; your mission is to ensure every "Geek" feels valued, motivated, and empowered to do their best work. You'll report directly to our Chief People Officer.

What You’ll Do

• Architect the Strategy: Define and evolve a multi-year global rewards philosophy that balances market competitiveness with SeatGeek’s unique culture
• Partner with executives & the Board: Act as a key advisor to the CEO, CFO, and CHRO. You will lead the preparation for Compensation Committee meetings and design innovative equity programs that align with long-term shareholder value
• Own financial Stewardship: Partner closely with Finance to build sophisticated models for merit cycles, promotions, and equity burn rates, ensuring we scale responsibly
• Elevate the Employee Experience: You’ll ensure our team doesn't just receive a paycheck, but truly understands the value of their equity, benefits, and perks
• Modernize HR Ops: Lead the charge in leveraging AI and automation to streamline HR Operations, making our internal processes as seamless as our fan-facing app
• Empower the Team: Manage and mentor a high-performing team of compensation, benefits, and ops professionals, fostering a culture of excellence and data-driven empathy

Who You Are

• A Strategic Heavyweight: You have 14+ years of experience in Total Rewards or Management Consulting, with at least 5 years leading teams in a high-growth tech environment
• An Equity Strategist & Modeler: You possess a deep, intuitive understanding of equity mechanics (RSUs, Options, etc.). You can effortlessly calculate and track burn rates, overhang, and dilution, translating complex cap table data into clear, actionable forecasts for the CFO and Board
• Data-Obsessed: You’re a Sheets guru who sees the story behind the numbers. You use data visualization to make complex financial concepts digestible for non-technical stakeholders
• An Equity Strategist & Modeler: You possess a deep, intuitive understanding of equity mechanics (RSUs, Options, etc.). You can effortlessly calculate and track burn rates, overhang, and dilution, translating complex cap table data into clear, actionable forecasts for the CFO and Board
• An Agile Leader: You thrive in fast-paced environments. You can pivot from a board-level presentation to a granular payroll audit without losing your cool
• A Clear Communicator: You’re willing to challenge the status quo and drive change, but do so thoughtfully and constructively. You turn HR-speak into human-centric communication

Perks

• Equity stake
• Discretionary annual bonus
• Flexible work environment, allowing you to work as many days a week in the office as you’d like or 100% remotely
• A WFH stipend to support your home office setup
• Unlimited PTO
• Eligible for the SG discretionary annual bonus based on individual and company performance
• Up to 16 weeks of fully-paid family leave 
• 401(k) matching 
• Student loan matching program
• Health, vision, dental, and life insurance
• Up to $25k towards family building, reproductive health services and Gender-affirming care
• $500 per year for wellness expenses
• Subscriptions to Headspace (meditation), Headspace Care (therapy), and One Medical
• $120 per month to spend on tickets to live events
• Annual subscription to Spotify, Apple Music, or Amazon music

The salary range for this role is $290,000 - $335,000 USD. This role is equity eligible. In addition, you may receive a discretionary annual bonus based on individual and company performance. Actual compensation packages within that range are based on a wide array of factors unique to each candidate, including but not limited to skill set, years and depth of experience, certifications, and specific location.

SeatGeek is committed to providing equal employment opportunities to all employees and applicants for employment regardless of race, color, religion, creed, age, national origin or ancestry, ethnicity, sex, sexual orientation, gender identity or expression, disability, military or veteran status, or any other category protected by federal, state, or local law. As an equal opportunities employer, we recognize that diversity is a positive attribute and we welcome the differences and benefits that a diverse culture brings. Come join us!

To review our candidate privacy notice, click here.

#LI-Remote

SeatGeek believes live events are powerful experiences that unite humans. With our technological savvy and fan-first attitude we’re simplifying and modernizing the ticketing industry.

As the Head of Total Rewards & HR Operations, you are the architect of our talent incentive ecosystem. You will own the global strategy for compensation, benefits, equity, payroll, mobility, and HR systems. At SeatGeek, our people are our ultimate strategic advantage; your mission is to ensure every "Geek" feels valued, motivated, and empowered to do their best work. You'll report directly to our Chief People Officer.

What You’ll Do

• Architect the Strategy: Define and evolve a multi-year global rewards philosophy that balances market competitiveness with SeatGeek’s unique culture
• Partner with executives & the Board: Act as a key advisor to the CEO, CFO, and CHRO. You will lead the preparation for Compensation Committee meetings and design innovative equity programs that align with long-term shareholder value
• Own financial Stewardship: Partner closely with Finance to build sophisticated models for merit cycles, promotions, and equity burn rates, ensuring we scale responsibly
• Elevate the Employee Experience: You’ll ensure our team doesn't just receive a paycheck, but truly understands the value of their equity, benefits, and perks
• Modernize HR Ops: Lead the charge in leveraging AI and automation to streamline HR Operations, making our internal processes as seamless as our fan-facing app
• Empower the Team: Manage and mentor a high-performing team of compensation, benefits, and ops professionals, fostering a culture of excellence and data-driven empathy

Who You Are

• A Strategic Heavyweight: You have 14+ years of experience in Total Rewards or Management Consulting, with at least 5 years leading teams in a high-growth tech environment
• An Equity Strategist & Modeler: You possess a deep, intuitive understanding of equity mechanics (RSUs, Options, etc.). You can effortlessly calculate and track burn rates, overhang, and dilution, translating complex cap table data into clear, actionable forecasts for the CFO and Board
• Data-Obsessed: You’re a Sheets guru who sees the story behind the numbers. You use data visualization to make complex financial concepts digestible for non-technical stakeholders
• An Equity Strategist & Modeler: You possess a deep, intuitive understanding of equity mechanics (RSUs, Options, etc.). You can effortlessly calculate and track burn rates, overhang, and dilution, translating complex cap table data into clear, actionable forecasts for the CFO and Board
• An Agile Leader: You thrive in fast-paced environments. You can pivot from a board-level presentation to a granular payroll audit without losing your cool
• A Clear Communicator: You’re willing to challenge the status quo and drive change, but do so thoughtfully and constructively. You turn HR-speak into human-centric communication

Perks

• Equity stake
• Discretionary annual bonus
• Flexible work environment, allowing you to work as many days a week in the office as you’d like or 100% remotely
• A WFH stipend to support your home office setup
• Unlimited PTO
• Eligible for the SG discretionary annual bonus based on individual and company performance
• Up to 16 weeks of fully-paid family leave 
• 401(k) matching 
• Student loan matching program
• Health, vision, dental, and life insurance
• Up to $25k towards family building, reproductive health services and Gender-affirming care
• $500 per year for wellness expenses
• Subscriptions to Headspace (meditation), Headspace Care (therapy), and One Medical
• $120 per month to spend on tickets to live events
• Annual subscription to Spotify, Apple Music, or Amazon music

The salary range for this role is $290,000 - $335,000 USD. This role is equity eligible. In addition, you may receive a discretionary annual bonus based on individual and company performance. Actual compensation packages within that range are based on a wide array of factors unique to each candidate, including but not limited to skill set, years and depth of experience, certifications, and specific location.

SeatGeek is committed to providing equal employment opportunities to all employees and applicants for employment regardless of race, color, religion, creed, age, national origin or ancestry, ethnicity, sex, sexual orientation, gender identity or expression, disability, military or veteran status, or any other category protected by federal, state, or local law. As an equal opportunities employer, we recognize that diversity is a positive attribute and we welcome the differences and benefits that a diverse culture brings. Come join us!

To review our candidate privacy notice, click here.

#LI-Remote

SeatGeek believes live events are powerful experiences that unite humans. With our technological savvy and fan-first attitude we’re simplifying and modernizing the ticketing industry.

SeatGeek's user experience team is seeking a senior designer to change live experiences. This person is highly skilled in behavioral design, systems design, and storytelling. They will define strategies, provide end-to-end craft and thought leadership, and partner seamlessly with cross-functional partners across product, engineering, product marketing, customer success, and more. This person will connect the dots into a cohesive vision across the various verticals of SeatGeek's business, and evolve our platform to become the best-in-class ticketing platform on the market.

What you’ll do

• Deeply understand the needs, motivations, and behaviors of fans, sellers, teams, and artists
• Set direction by creating clear and impactful strategies while also sweating the details through execution and launch
• Balance speed and quality with a focus on driving impact through both optimizations and 0-1 product development
• Demonstrate outstanding design skills and a passion for experimentation, data, and systems thinking
• Collaboratively improve our component systems to ensure consistent, high quality experiences

What you have

• 4+ years of experience
• Excellent craftsmanship
• An understanding of the technical and logistical obstacles that create friction during live experiences
• The mindset of a challenge, changemaker, and innovator
• 4+ hours of overlap with a 9:30am-5:30pm East Coast workday
• A passion for live experiences

Perks

• Equity stake
• Discretionary annual bonus
• Flexible work environment, allowing you to work as many days a week in the office as you’d like or 100% remotely
• A WFH stipend to support your home office setup
• Unlimited PTO
• Up to 16 weeks of fully-paid family leave 
• 401(k) matching 
• Student loan matching program
• Health, vision, dental, and life insurance
• Up to $25k towards family building, reproductive health services and Gender-affirming care
• $500 per year for wellness expenses
• Subscriptions to Headspace (meditation), Headspace Care (therapy), and One Medical
• $120 per month to spend on tickets to live events
• Annual subscription to Spotify, Apple Music, or Amazon music

The salary range for this role is $130,000 - $188,000 USD. This role is equity eligible. In addition, you may receive a discretionary annual bonus based on individual and company performance. Actual compensation packages within that range are based on a wide array of factors unique to each candidate, including but not limited to skill set, years and depth of experience, certifications, and specific location.

SeatGeek is committed to providing equal employment opportunities to all employees and applicants for employment regardless of race, color, religion, creed, age, national origin or ancestry, ethnicity, sex, sexual orientation, gender identity or expression, disability, military or veteran status, or any other category protected by federal, state, or local law. As an equal opportunities employer, we recognize that diversity is a positive attribute and we welcome the differences and benefits that a diverse culture brings. Come join us!

To review our candidate privacy notice, click here.

#LI-Remote

SeatGeek believes live events are powerful experiences that unite humans. With our technological savvy and fan-first attitude we’re simplifying and modernizing the ticketing industry.

SeatGeek's user experience team is seeking a senior designer to change live experiences. This person is highly skilled in behavioral design, systems design, and storytelling. They will define strategies, provide end-to-end craft and thought leadership, and partner seamlessly with cross-functional partners across product, engineering, product marketing, customer success, and more. This person will connect the dots into a cohesive vision across the various verticals of SeatGeek's business, and evolve our platform to become the best-in-class ticketing platform on the market.

What you’ll do

• Deeply understand the needs, motivations, and behaviors of fans, sellers, teams, and artists
• Set direction by creating clear and impactful strategies while also sweating the details through execution and launch
• Balance speed and quality with a focus on driving impact through both optimizations and 0-1 product development
• Demonstrate outstanding design skills and a passion for experimentation, data, and systems thinking
• Collaboratively improve our component systems to ensure consistent, high quality experiences

What you have

• 4+ years of experience
• Excellent craftsmanship
• An understanding of the technical and logistical obstacles that create friction during live experiences
• The mindset of a challenge, changemaker, and innovator
• 4+ hours of overlap with a 9:30am-5:30pm East Coast workday
• A passion for live experiences

Perks

• Equity stake
• Discretionary annual bonus
• Flexible work environment, allowing you to work as many days a week in the office as you’d like or 100% remotely
• A WFH stipend to support your home office setup
• Unlimited PTO
• Up to 16 weeks of fully-paid family leave 
• 401(k) matching 
• Student loan matching program
• Health, vision, dental, and life insurance
• Up to $25k towards family building, reproductive health services and Gender-affirming care
• $500 per year for wellness expenses
• Subscriptions to Headspace (meditation), Headspace Care (therapy), and One Medical
• $120 per month to spend on tickets to live events
• Annual subscription to Spotify, Apple Music, or Amazon music

The salary range for this role is $130,000 - $188,000 USD. This role is equity eligible. In addition, you may receive a discretionary annual bonus based on individual and company performance. Actual compensation packages within that range are based on a wide array of factors unique to each candidate, including but not limited to skill set, years and depth of experience, certifications, and specific location.

SeatGeek is committed to providing equal employment opportunities to all employees and applicants for employment regardless of race, color, religion, creed, age, national origin or ancestry, ethnicity, sex, sexual orientation, gender identity or expression, disability, military or veteran status, or any other category protected by federal, state, or local law. As an equal opportunities employer, we recognize that diversity is a positive attribute and we welcome the differences and benefits that a diverse culture brings. Come join us!

To review our candidate privacy notice, click here.

SeatGeek believes live events are powerful experiences that unite humans. With our technological savvy and fan-first attitude we’re simplifying and modernizing the ticketing industry.

SeatGeek is a technology innovator on a mission to disrupt the $300 billion ticketing industry. We have the product, vision, and team to make life better for performers, venues, and fans, and build a generational consumer brand in the process. All we’re missing is you.

We are looking for Software Engineers with varying levels of experience to join SeatGeek’s R&D team.

What you'll do

• Run a modern, containerized service-oriented architecture using industry-leading software development practices
• Ship code to production many times a day
• Solve complex performance problems, build a many-sided marketplace, empower a data-driven business and scale our software to support our booming business
• Build performant, beautiful, inclusive user interfaces that delight our users and enhance our brand
• Evaluate new technologies and improve our software stack to keep our technological edge
• Leverage cutting-edge AI tools to bring ideas to life faster than ever while upholding SeatGeek’s technical and product standards; no token limits
• Work across team and discipline boundaries to develop the best product in our industry

What you have

• Experience building business critical software in a fast-paced environment. We'll be interested in hearing about what you've built and how
• Experience solving complex technical challenges. SeatGeek engineers create custom solutions to unique ticketing problems, including high traffic onsales, interactive venue maps, inventory tracking, and event matching. We'll be excited to hear about challenging problems you've solved
• Passion for software craftsmanship and product. You have well-considered opinions about how software should work, and hold yourself and your code to a high standard
• A product mindset. You think beyond the code, about user experience, business impact, and what makes a great product tick
• Commitment to your teammates. You enjoy working with a diverse group of people with different experiences and take pride in mentoring and learning from others

Our stack

You do not need experience with any of these, but we thought you might be curious. What we care about is your experience, skills, and approach to problem solving. Tools can be learned.

• Languages: Python (FastAPI), Go, C# (.NET Core), React+Typescript, Swift, Kotlin
• Infrastructure: AWS, Kubernetes, ArgoCD, Datadog, Gitlab
• Datastores: Aurora (Postgres), ElastiCache (Memcached), OpenSearch, DynamoDB
• Streaming & workflows: Kafka, Flink, Airflow, Temporal

Perks

• Equity stake
• Discretionary annual bonus
• Flexible work environment, allowing you to work as many days a week in the office as you’d like or 100% remotely
• A WFH stipend to support your home office setup
• Unlimited PTO
• Up to 16 weeks of fully-paid family leave 
• 401(k) matching 
• Student loan matching program
• Health, vision, dental, and life insurance
• Up to $25k towards family building, reproductive health services and Gender-affirming care
• $500 per year for wellness expenses
• Subscriptions to Headspace (meditation), Headspace Care (therapy), and One Medical
• $120 per month to spend on tickets to live events
• Annual subscription to Spotify, Apple Music, or Amazon music

The salary range for this role is $144,000 - $209,000 USD. This role is equity eligible. In addition, you may receive a discretionary annual bonus based on individual and company performance. Actual compensation packages within that range are based on a wide array of factors unique to each candidate, including but not limited to skill set, years and depth of experience, certifications, and specific location.

SeatGeek is committed to providing equal employment opportunities to all employees and applicants for employment regardless of race, color, religion, creed, age, national origin or ancestry, ethnicity, sex, sexual orientation, gender identity or expression, disability, military or veteran status, or any other category protected by federal, state, or local law. As an equal opportunities employer, we recognize that diversity is a positive attribute and we welcome the differences and benefits that a diverse culture brings. Come join us!

To review our candidate privacy notice, click here.

SeatGeek believes live events are powerful experiences that unite humans. With our technological savvy and fan-first attitude we’re simplifying and modernizing the ticketing industry.

The Platform organization helps turn that vision into reality by providing a secure, reliable foundation for building and shipping products. By reducing complexity and offering well-supported, self-service tools and workflows, we enable teams across SeatGeek to move with confidence and stay focused on delivering great experiences.

We’re looking for Platform Engineers to join us in building and improving this platform. In this role, you’ll work closely with partners across engineering and product to design and deliver capabilities that are easy to use, dependable at scale, and flexible enough to support different team needs. Your work will help teams across SeatGeek build and ship with fewer surprises, especially during the moments when our systems matter most.

If this role sounds interesting to you, we encourage you to apply even if your experience doesn’t match every requirement - we value curiosity, collaboration, and a willingness to learn!

What you'll do

• Core Responsibilities
  • Design, build, and support shared platform systems and tooling that help teams across SeatGeek develop and run services reliably
  • Partner with engineering and product teams to address performance, scalability, and reliability needs as our marketplace and business grow
  • Contribute to system reliability, observability, security, and scalability through automation and well-considered abstractions
  • Participate in operating production systems, including supporting releases, taking part in an on-call rotation, and responding to incidents and support requests with guidance and collaboration from the team
  • Collaborate across teams and disciplines to identify friction and improve how software is built and operated at SeatGeek
• Impact Opportunities
  • Help evolve internal platforms, APIs, standards, and shared tooling to improve reliability and developer experience over time
  • Participate in evaluating new technologies and patterns, balancing short-term needs with long-term maintainability and operational health
  • Use automation and emerging tools, including AI-assisted workflows, to improve development and operational efficiency
  • Share context and learnings through documentation, design discussions, and collaboration across teams

What you have

• Experience contributing to the design, development, or operation of shared systems, platforms, or infrastructure that support other engineers or teams
• Familiarity with building, running, or improving production systems, and an interest in reliability, security,  scalability, and safe ways to deploy and operate software
• A thoughtful approach to writing and maintaining code, with attention to clarity, maintainability, and how others will use and operate what you build
• An interest in developer experience and platform usability, including how tools, abstractions, and workflows affect team productivity and broader business goals
• Comfort collaborating across teams and disciplines, communicating clearly, and turning broad needs into practical technical solutions with support from others
• A commitment to learning and growth (both your own and your teammates’) through knowledge sharing, feedback, and continuous improvement

Our stack

You do not need experience with all of these, but we thought you might be curious. What we care about is your experience, skills, and approach to problem solving. Tools can be learned.

• Languages: Python, Go, HCL, Yaml
• Version control: GitLab
• AI Tooling: Cursor, Claude
• Infrastructure: AWS, Kubernetes / EKS, Terraform
• Monitoring & Alerting: Datadog
• Networking: Fastly, Kong, Cilium
• Data: Kafka, Flink, Redshift

Perks

• Equity stake
• Discretionary annual bonus
• Flexible work environment, allowing you to work as many days a week in the office as you’d like or 100% remotely
• A WFH stipend to support your home office setup
• Unlimited PTO
• Up to 16 weeks of fully-paid family leave 
• 401(k) matching 
• Student loan matching program
• Health, vision, dental, and life insurance
• Up to $25k towards family building, reproductive health services and Gender-affirming care
• $500 per year for wellness expenses
• Subscriptions to Headspace (meditation), Headspace Care (therapy), and One Medical
• $120 per month to spend on tickets to live events
• Annual subscription to Spotify, Apple Music, or Amazon music

The salary range for this role is $144,000 - $209,000 USD. This role is equity eligible. In addition, you may receive a discretionary annual bonus based on individual and company performance. Actual compensation packages within that range are based on a wide array of factors unique to each candidate, including but not limited to skill set, years and depth of experience, certifications, and specific location.

SeatGeek is committed to providing equal employment opportunities to all employees and applicants for employment regardless of race, color, religion, creed, age, national origin or ancestry, ethnicity, sex, sexual orientation, gender identity or expression, disability, military or veteran status, or any other category protected by federal, state, or local law. As an equal opportunities employer, we recognize that diversity is a positive attribute and we welcome the differences and benefits that a diverse culture brings. Come join us!

To review our candidate privacy notice, click here.

SeatGeek believes live events are powerful experiences that unite humans. With our technological savvy and fan-first attitude we’re simplifying and modernizing the ticketing industry.

The Platform organization helps turn that vision into reality by providing a secure, reliable foundation for building and shipping products. By reducing complexity and offering well-supported, self-service tools and workflows, we enable teams across SeatGeek to move with confidence and stay focused on delivering great experiences.

We’re looking for Platform Engineers to join us in building and improving this platform. In this role, you’ll work closely with partners across engineering and product to design and deliver capabilities that are easy to use, dependable at scale, and flexible enough to support different team needs. Your work will help teams across SeatGeek build and ship with fewer surprises, especially during the moments when our systems matter most.

If this role sounds interesting to you, we encourage you to apply even if your experience doesn’t match every requirement - we value curiosity, collaboration, and a willingness to learn!

What you'll do

• Core Responsibilities
  • Design, build, and support shared platform systems and tooling that help teams across SeatGeek develop and run services reliably
  • Partner with engineering and product teams to address performance, scalability, and reliability needs as our marketplace and business grow
  • Contribute to system reliability, observability, security, and scalability through automation and well-considered abstractions
  • Participate in operating production systems, including supporting releases, taking part in an on-call rotation, and responding to incidents and support requests with guidance and collaboration from the team
  • Collaborate across teams and disciplines to identify friction and improve how software is built and operated at SeatGeek
• Impact Opportunities
  • Help evolve internal platforms, APIs, standards, and shared tooling to improve reliability and developer experience over time
  • Participate in evaluating new technologies and patterns, balancing short-term needs with long-term maintainability and operational health
  • Use automation and emerging tools, including AI-assisted workflows, to improve development and operational efficiency
  • Share context and learnings through documentation, design discussions, and collaboration across teams

What you have

• Experience contributing to the design, development, or operation of shared systems, platforms, or infrastructure that support other engineers or teams
• Familiarity with building, running, or improving production systems, and an interest in reliability, security,  scalability, and safe ways to deploy and operate software
• A thoughtful approach to writing and maintaining code, with attention to clarity, maintainability, and how others will use and operate what you build
• An interest in developer experience and platform usability, including how tools, abstractions, and workflows affect team productivity and broader business goals
• Comfort collaborating across teams and disciplines, communicating clearly, and turning broad needs into practical technical solutions with support from others
• A commitment to learning and growth (both your own and your teammates’) through knowledge sharing, feedback, and continuous improvement

Our stack

You do not need experience with all of these, but we thought you might be curious. What we care about is your experience, skills, and approach to problem solving. Tools can be learned.

• Languages: Python, Go, HCL, Yaml
• Version control: GitLab
• AI Tooling: Cursor, Claude
• Infrastructure: AWS, Kubernetes / EKS, Terraform
• Monitoring & Alerting: Datadog
• Networking: Fastly, Kong, Cilium
• Data: Kafka, Flink, Redshift

Perks

• Equity stake
• Discretionary annual bonus
• Flexible work environment, allowing you to work as many days a week in the office as you’d like or 100% remotely
• A WFH stipend to support your home office setup
• Unlimited PTO
• Up to 16 weeks of fully-paid family leave 
• 401(k) matching 
• Student loan matching program
• Health, vision, dental, and life insurance
• Up to $25k towards family building, reproductive health services and Gender-affirming care
• $500 per year for wellness expenses
• Subscriptions to Headspace (meditation), Headspace Care (therapy), and One Medical
• $120 per month to spend on tickets to live events
• Annual subscription to Spotify, Apple Music, or Amazon music

The salary range for this role is $144,000 - $209,000 USD. This role is equity eligible. In addition, you may receive a discretionary annual bonus based on individual and company performance. Actual compensation packages within that range are based on a wide array of factors unique to each candidate, including but not limited to skill set, years and depth of experience, certifications, and specific location.

SeatGeek is committed to providing equal employment opportunities to all employees and applicants for employment regardless of race, color, religion, creed, age, national origin or ancestry, ethnicity, sex, sexual orientation, gender identity or expression, disability, military or veteran status, or any other category protected by federal, state, or local law. As an equal opportunities employer, we recognize that diversity is a positive attribute and we welcome the differences and benefits that a diverse culture brings. Come join us!

To review our candidate privacy notice, click here.

#LI-Remote

SeatGeek believes live events are powerful experiences that unite humans. With our technological savvy and fan-first attitude we’re simplifying and modernizing the ticketing industry.

The Platform organization helps turn that vision into reality by providing a secure and reliable foundation for building and shipping products. By reducing complexity and offering well-supported, self-service tools and workflows, we enable teams across SeatGeek to move with confidence, especially during the moments when our systems matter most.

We are looking for a Senior Platform Engineer to join SeatGeek’s Cloud Platform team in our Platform organization. In this role, you will help design, build, and operate the core cloud, compute, and networking platforms that support all of SeatGeek’s engineering teams. Cloud Platform engineers focus on scalable infrastructure, resilient networking, and well-defined golden paths that allow teams to ship safely and confidently.

SeatGeek has more services and deployments than developers, which means automation, standards, and reliability must be the default. The Cloud Platform team supports both our Enterprise and Consumer businesses as we scale primary and secondary ticketing platforms used by world-class partners and millions of fans.

If this role sounds interesting to you, we encourage you to apply even if your experience doesn’t match every requirement - we value curiosity, collaboration, and a willingness to learn!

What you'll do

• Core Responsibilities
  • Design, build, and operate shared cloud and networking platforms that support a modern, containerized, service-oriented architecture
  • Improve reliability, observability, security, and scalability through automation, standards, and well-considered abstractions
  • Engineer resilient and observable networking infrastructure that supports a diverse set of workloads across regions and environments
  • Build and maintain golden paths for compute, networking, and infrastructure to help teams deploy and operate services safely
  • Participate in operating production systems, including supporting releases, taking part in an on-call rotation, and contributing to incident response and follow-up work
• Impact Opportunities
  • Partner with application and platform teams to reduce friction in deployment, routing, monitoring, and scaling
  • Help evolve shared infrastructure tooling, APIs, and standards to improve reliability and developer experience over time
  • Evaluate new technologies and patterns with a focus on maintainability and operational health
  • Use automation and AI-assisted workflows to improve development and operational efficiency
  • Share context and learnings through documentation, design discussions, and mentorship

What you have

You love building resilient infrastructure but have an even greater love for how it’s deployed and managed. You make decisions based on data and are not afraid of experimenting to get the information you need. While checking every item below isn't necessary, you have (or are keen to have!) some of the following:

• Experience contributing to the design, development, or operation of cloud and infrastructure platforms that support other engineers or teams
• Hands-on experience running production workloads on AWS, including designing and operating infrastructure using Terraform or similar infrastructure as code tools
• Experience building, operating, or supporting systems on Kubernetes (EKS), including containerized workloads and supporting platform services
• Experience designing or operating service networking and routing, such as service discovery, traffic management, or edge routing using tools like Cilium, Envoy, Kong, or Fastly
• Familiarity with observability practices and tools such as Datadog, and using metrics, logs, and traces to diagnose issues and improve system reliability
• Ability to write and maintain automation or tooling in Go, Python, or Bash, with an emphasis on clarity, safety, and long-term maintainability
• A thoughtful approach to engineering craftsmanship, including clean abstractions, readable code, and systems that are easy for others to operate
• Comfort collaborating across teams, explaining infrastructure and networking concepts clearly, and turning broad needs into practical technical solutions
• Commitment to learning and growth through knowledge sharing, documentation, and mentorship

Our stack

You do not need experience with all of these, but we thought you might be curious. What we care about is your experience, skills, and approach to problem solving. Tools can be learned.

• Languages: Go, Python, HCL, YAML, Bash
• Infrastructure: AWS, Kubernetes and EKS, Terraform
• Networking: Cilium, Envoy, Kong, Fastly
• Observability and Incident Management: Datadog
• Datastores: Postgres, Redis, Kafka
• Secrets management: Vault
• Version control and CI/CD: GitLab and GitLab CI
• AI tooling: Cursor, GitHub Copilot, Claude Code

Perks

• Equity stake
• Discretionary annual bonus
• Flexible work environment, allowing you to work as many days a week in the office as you’d like or 100% remotely
• A WFH stipend to support your home office setup
• Unlimited PTO
• Up to 16 weeks of fully-paid family leave 
• 401(k) matching 
• Student loan matching program
• Health, vision, dental, and life insurance
• Up to $25k towards family building, reproductive health services and Gender-affirming care
• $500 per year for wellness expenses
• Subscriptions to Headspace (meditation), Headspace Care (therapy), and One Medical
• $120 per month to spend on tickets to live events
• Annual subscription to Spotify, Apple Music, or Amazon music

The salary range for this role is $144,000 - $209,000 USD. This role is equity eligible. In addition, you may receive a discretionary annual bonus based on individual and company performance. Actual compensation packages within that range are based on a wide array of factors unique to each candidate, including but not limited to skill set, years and depth of experience, certifications, and specific location.

SeatGeek is committed to providing equal employment opportunities to all employees and applicants for employment regardless of race, color, religion, creed, age, national origin or ancestry, ethnicity, sex, sexual orientation, gender identity or expression, disability, military or veteran status, or any other category protected by federal, state, or local law. As an equal opportunities employer, we recognize that diversity is a positive attribute and we welcome the differences and benefits that a diverse culture brings. Come join us!

To review our candidate privacy notice, click here.

SeatGeek believes live events are powerful experiences that unite humans. With our technological savvy and fan-first attitude we’re simplifying and modernizing the ticketing industry.

The Platform organization helps turn that vision into reality by providing a secure and reliable foundation for building and shipping products. By reducing complexity and offering well-supported, self-service tools and workflows, we enable teams across SeatGeek to move with confidence, especially during the moments when our systems matter most.

We are looking for a Senior Platform Engineer to join SeatGeek’s Cloud Platform team in our Platform organization. In this role, you will help design, build, and operate the core cloud, compute, and networking platforms that support all of SeatGeek’s engineering teams. Cloud Platform engineers focus on scalable infrastructure, resilient networking, and well-defined golden paths that allow teams to ship safely and confidently.

SeatGeek has more services and deployments than developers, which means automation, standards, and reliability must be the default. The Cloud Platform team supports both our Enterprise and Consumer businesses as we scale primary and secondary ticketing platforms used by world-class partners and millions of fans.

If this role sounds interesting to you, we encourage you to apply even if your experience doesn’t match every requirement - we value curiosity, collaboration, and a willingness to learn!

What you'll do

• Core Responsibilities
  • Design, build, and operate shared cloud and networking platforms that support a modern, containerized, service-oriented architecture
  • Improve reliability, observability, security, and scalability through automation, standards, and well-considered abstractions
  • Engineer resilient and observable networking infrastructure that supports a diverse set of workloads across regions and environments
  • Build and maintain golden paths for compute, networking, and infrastructure to help teams deploy and operate services safely
  • Participate in operating production systems, including supporting releases, taking part in an on-call rotation, and contributing to incident response and follow-up work
• Impact Opportunities
  • Partner with application and platform teams to reduce friction in deployment, routing, monitoring, and scaling
  • Help evolve shared infrastructure tooling, APIs, and standards to improve reliability and developer experience over time
  • Evaluate new technologies and patterns with a focus on maintainability and operational health
  • Use automation and AI-assisted workflows to improve development and operational efficiency
  • Share context and learnings through documentation, design discussions, and mentorship

What you have

You love building resilient infrastructure but have an even greater love for how it’s deployed and managed. You make decisions based on data and are not afraid of experimenting to get the information you need. While checking every item below isn't necessary, you have (or are keen to have!) some of the following:

• Experience contributing to the design, development, or operation of cloud and infrastructure platforms that support other engineers or teams
• Hands-on experience running production workloads on AWS, including designing and operating infrastructure using Terraform or similar infrastructure as code tools
• Experience building, operating, or supporting systems on Kubernetes (EKS), including containerized workloads and supporting platform services
• Experience designing or operating service networking and routing, such as service discovery, traffic management, or edge routing using tools like Cilium, Envoy, Kong, or Fastly
• Familiarity with observability practices and tools such as Datadog, and using metrics, logs, and traces to diagnose issues and improve system reliability
• Ability to write and maintain automation or tooling in Go, Python, or Bash, with an emphasis on clarity, safety, and long-term maintainability
• A thoughtful approach to engineering craftsmanship, including clean abstractions, readable code, and systems that are easy for others to operate
• Comfort collaborating across teams, explaining infrastructure and networking concepts clearly, and turning broad needs into practical technical solutions
• Commitment to learning and growth through knowledge sharing, documentation, and mentorship

Our stack

You do not need experience with all of these, but we thought you might be curious. What we care about is your experience, skills, and approach to problem solving. Tools can be learned.

• Languages: Go, Python, HCL, YAML, Bash
• Infrastructure: AWS, Kubernetes and EKS, Terraform
• Networking: Cilium, Envoy, Kong, Fastly
• Observability and Incident Management: Datadog
• Datastores: Postgres, Redis, Kafka
• Secrets management: Vault
• Version control and CI/CD: GitLab and GitLab CI
• AI tooling: Cursor, GitHub Copilot, Claude Code

Perks

• Equity stake
• Discretionary annual bonus
• Flexible work environment, allowing you to work as many days a week in the office as you’d like or 100% remotely
• A WFH stipend to support your home office setup
• Unlimited PTO
• Up to 16 weeks of fully-paid family leave 
• 401(k) matching 
• Student loan matching program
• Health, vision, dental, and life insurance
• Up to $25k towards family building, reproductive health services and Gender-affirming care
• $500 per year for wellness expenses
• Subscriptions to Headspace (meditation), Headspace Care (therapy), and One Medical
• $120 per month to spend on tickets to live events
• Annual subscription to Spotify, Apple Music, or Amazon music

The salary range for this role is $144,000 - $209,000 USD. This role is equity eligible. In addition, you may receive a discretionary annual bonus based on individual and company performance. Actual compensation packages within that range are based on a wide array of factors unique to each candidate, including but not limited to skill set, years and depth of experience, certifications, and specific location.

SeatGeek is committed to providing equal employment opportunities to all employees and applicants for employment regardless of race, color, religion, creed, age, national origin or ancestry, ethnicity, sex, sexual orientation, gender identity or expression, disability, military or veteran status, or any other category protected by federal, state, or local law. As an equal opportunities employer, we recognize that diversity is a positive attribute and we welcome the differences and benefits that a diverse culture brings. Come join us!

To review our candidate privacy notice, click here.

#LI-Remote

SeatGeek believes live events are powerful experiences that unite humans. With our technological savvy and fan-first attitude we’re simplifying and modernizing the ticketing industry.

As a member of the Marketplace Services Workforce team, the Sr. Manager, Workforce Services Manager owns the workforce strategy and execution of our Support teams at SeatGeek. The Manager will be responsible for partnering with key leaders within and outside of Marketplace Operations to forecast, model, optimize internal staffing plans and ensure we have the right resources to meet the needs of our growing base of fans, brokers, and clients. This will include ensuring the necessary operations teams have the resources (e.g., tooling, roles, headcount, processes) to operate effectively and scale with the business. The Workforce Services Manager will also manage a small team of analysts & specialists, leading and supporting them in their day-to-day responsibilities.    

What you'll do

• Own end-to-end workforce strategy and execution for Support, including forecasting, modeling, staffing, scheduling, and compliance to meet variable demand across channels and partners
• Lead and develop a distributed team of workforce analysts and specialists, providing coaching, mentorship, and clear priorities to deliver high-quality forecasts, staffing plans, and metrics reporting
• Create, maintain, and continuously improve workforce models for internal and BPO teams, partnering with Finance, Support, and Marketplace Operations leadership to translate business priorities into hiring, resourcing, and budget recommendations
• Partner cross-functionally with Support, Services, Business Technologies, Procurement, Enablement, and BPO vendors to optimize WFM tools, processes, and policies, modeling and communicating the impact on efficiency, costs, and SLAs
• Serve as the organization’s workforce subject-matter expert, using data storytelling to influence senior stakeholders, drive operational decisions, and lead change management for workforce-related initiatives and tooling
• Be a strong, passionate people manager focused on teaching, supporting, mentoring, and growing your employees

What you have

• 7+ years of experience in the Workforce Management space including forecasting, modeling, scheduling, and reporting for customer support teams.
• 5+ Years experience in a people management role, managing remotely distributed team
• Exceptional communication and collaboration skills. Ability to effectively collaborate with stakeholders of all levels of seniority and tenure throughout the organization
• Experience working in WFM tools (e.g., Playvox, Verint, Assembled), with a deep understanding of the technological aspects of its setup
• Experience working with BPO organizations to staff and deliver world-class customer support operations.
• Experience with AI assistants and support optimization tools
• Excellent data modeling and analysis skills
• Experience managing others, and a passion for coaching, mentoring, and creating career opportunities for your team
• Willingness to dig into the details and solve challenges collaboratively with your team

Perks

• Equity stake
• Discretionary annual bonus
• Flexible work environment, allowing you to work as many days a week in the office as you’d like or 100% remotely
• A WFH stipend to support your home office setup
• Unlimited PTO
• Up to 16 weeks of fully-paid family leave 
• 401(k) matching 
• Student loan matching program
• Health, vision, dental, and life insurance
• Up to $25k towards family building, reproductive health services and Gender-affirming care
• $500 per year for wellness expenses
• Subscriptions to Headspace (meditation), Headspace Care (therapy), and One Medical
• $120 per month to spend on tickets to live events
• Annual subscription to Spotify, Apple Music, or Amazon music

The salary range for this role is $120,000 - $174,000 USD. This role is equity eligible. In addition, you may receive a discretionary annual bonus based on individual and company performance. Actual compensation packages within that range are based on a wide array of factors unique to each candidate, including but not limited to skill set, years and depth of experience, certifications, and specific location.

SeatGeek is committed to providing equal employment opportunities to all employees and applicants for employment regardless of race, color, religion, creed, age, national origin or ancestry, ethnicity, sex, sexual orientation, gender identity or expression, disability, military or veteran status, or any other category protected by federal, state, or local law. As an equal opportunities employer, we recognize that diversity is a positive attribute and we welcome the differences and benefits that a diverse culture brings. Come join us!

To review our candidate privacy notice, click here.

#LI-Remote

SeatGeek believes live events are powerful experiences that unite humans. With our technological savvy and fan-first attitude we’re simplifying and modernizing the ticketing industry.

As a member of the Marketplace Services Workforce team, the Sr. Manager, Workforce Services Manager owns the workforce strategy and execution of our Support teams at SeatGeek. The Manager will be responsible for partnering with key leaders within and outside of Marketplace Operations to forecast, model, optimize internal staffing plans and ensure we have the right resources to meet the needs of our growing base of fans, brokers, and clients. This will include ensuring the necessary operations teams have the resources (e.g., tooling, roles, headcount, processes) to operate effectively and scale with the business. The Workforce Services Manager will also manage a small team of analysts & specialists, leading and supporting them in their day-to-day responsibilities.    

What you'll do

• Own end-to-end workforce strategy and execution for Support, including forecasting, modeling, staffing, scheduling, and compliance to meet variable demand across channels and partners
• Lead and develop a distributed team of workforce analysts and specialists, providing coaching, mentorship, and clear priorities to deliver high-quality forecasts, staffing plans, and metrics reporting
• Create, maintain, and continuously improve workforce models for internal and BPO teams, partnering with Finance, Support, and Marketplace Operations leadership to translate business priorities into hiring, resourcing, and budget recommendations
• Partner cross-functionally with Support, Services, Business Technologies, Procurement, Enablement, and BPO vendors to optimize WFM tools, processes, and policies, modeling and communicating the impact on efficiency, costs, and SLAs
• Serve as the organization’s workforce subject-matter expert, using data storytelling to influence senior stakeholders, drive operational decisions, and lead change management for workforce-related initiatives and tooling
• Be a strong, passionate people manager focused on teaching, supporting, mentoring, and growing your employees

What you have

• 7+ years of experience in the Workforce Management space including forecasting, modeling, scheduling, and reporting for customer support teams.
• 5+ Years experience in a people management role, managing remotely distributed team
• Exceptional communication and collaboration skills. Ability to effectively collaborate with stakeholders of all levels of seniority and tenure throughout the organization
• Experience working in WFM tools (e.g., Playvox, Verint, Assembled), with a deep understanding of the technological aspects of its setup
• Experience working with BPO organizations to staff and deliver world-class customer support operations.
• Experience with AI assistants and support optimization tools
• Excellent data modeling and analysis skills
• Experience managing others, and a passion for coaching, mentoring, and creating career opportunities for your team
• Willingness to dig into the details and solve challenges collaboratively with your team

Perks

• Equity stake
• Discretionary annual bonus
• Flexible work environment, allowing you to work as many days a week in the office as you’d like or 100% remotely
• A WFH stipend to support your home office setup
• Unlimited PTO
• Up to 16 weeks of fully-paid family leave 
• 401(k) matching 
• Student loan matching program
• Health, vision, dental, and life insurance
• Up to $25k towards family building, reproductive health services and Gender-affirming care
• $500 per year for wellness expenses
• Subscriptions to Headspace (meditation), Headspace Care (therapy), and One Medical
• $120 per month to spend on tickets to live events
• Annual subscription to Spotify, Apple Music, or Amazon music

The salary range for this role is $120,000 - $174,000 USD. This role is equity eligible. In addition, you may receive a discretionary annual bonus based on individual and company performance. Actual compensation packages within that range are based on a wide array of factors unique to each candidate, including but not limited to skill set, years and depth of experience, certifications, and specific location.

SeatGeek is committed to providing equal employment opportunities to all employees and applicants for employment regardless of race, color, religion, creed, age, national origin or ancestry, ethnicity, sex, sexual orientation, gender identity or expression, disability, military or veteran status, or any other category protected by federal, state, or local law. As an equal opportunities employer, we recognize that diversity is a positive attribute and we welcome the differences and benefits that a diverse culture brings. Come join us!

To review our candidate privacy notice, click here.

#LI-Remote

SeatGeek believes live events are powerful experiences that unite humans. With our technological savvy and fan-first attitude we’re simplifying and modernizing the ticketing industry.

SeatGeek is a technology innovator on a mission to disrupt the $300 billion ticketing industry. We have the product, vision, and team to make life better for performers, venues, and fans, and build a generational consumer brand in the process. All we’re missing is you.

We are looking for Software Engineers with varying levels of experience to join SeatGeek’s R&D team.

What you'll do

• Run a modern, containerized service-oriented architecture using industry-leading software development practices
• Ship code to production many times a day
• Solve complex performance problems, build a many-sided marketplace, empower a data-driven business and scale our software to support our booming business
• Build performant, beautiful, inclusive user interfaces that delight our users and enhance our brand
• Evaluate new technologies and improve our software stack to keep our technological edge
• Leverage cutting-edge AI tools to bring ideas to life faster than ever while upholding SeatGeek’s technical and product standards
• Work across team and discipline boundaries to develop the best product in our industry

What you have

• Experience building business critical software in a fast-paced environment. We'll be interested in hearing about what you've built and how
• Experience solving complex technical challenges. SeatGeek engineers create custom solutions to unique ticketing problems, including high traffic onsales, interactive venue maps, inventory tracking, and event matching. We'll be excited to hear about challenging problems you've solved
• Passion for software craftsmanship and product. You have well-considered opinions about how software should work, and hold yourself and your code to a high standard
• A product mindset. You think beyond the code, about user experience, business impact, and what makes a great product tick
• Commitment to your teammates. You enjoy working with a diverse group of people with different experiences and take pride in mentoring and learning from others

Our stack

You do not need experience with all of these, but we thought you might be curious. What we care about is your experience, skills, and approach to problem solving. Tools can be learned.

• Languages + Frameworks: Python + FastAPI, Go, C# + .NET Core 
• Datastores: Postgres, MemcachedRedis, Elasticsearch
• Cloud: AWS, k8s, argo
• Version control: Gitlab
• AI Tooling: Cursor, Github Copliot, Claude Code
• Observability: Datadog
• Client-side: React+Typescript, Swift, Kotlin

Perks

• Equity stake
• Discretionary annual bonus
• Flexible work environment, allowing you to work as many days a week in the office as you’d like or 100% remotely
• A WFH stipend to support your home office setup
• Unlimited PTO
• Up to 16 weeks of fully-paid family leave 
• 401(k) matching 
• Student loan matching program
• Health, vision, dental, and life insurance
• Up to $25k towards family building, reproductive health services and Gender-affirming care
• $500 per year for wellness expenses
• Subscriptions to Headspace (meditation), Headspace Care (therapy), and One Medical
• $120 per month to spend on tickets to live events
• Annual subscription to Spotify, Apple Music, or Amazon music

The salary range for this role is $145,000 - $209,000 USD. This role is equity eligible. In addition, you may receive a discretionary annual bonus based on individual and company performance. Actual compensation packages within that range are based on a wide array of factors unique to each candidate, including but not limited to skill set, years and depth of experience, certifications, and specific location.

SeatGeek is committed to providing equal employment opportunities to all employees and applicants for employment regardless of race, color, religion, creed, age, national origin or ancestry, ethnicity, sex, sexual orientation, gender identity or expression, disability, military or veteran status, or any other category protected by federal, state, or local law. As an equal opportunities employer, we recognize that diversity is a positive attribute and we welcome the differences and benefits that a diverse culture brings. Come join us!

To review our candidate privacy notice, click here.

SeatGeek believes live events are powerful experiences that unite humans. With our technological savvy and fan-first attitude we’re simplifying and modernizing the ticketing industry.

SeatGeek is a technology innovator on a mission to disrupt the $300 billion ticketing industry. We have the product, vision, and team to make life better for performers, venues, and fans, and build a generational consumer brand in the process. All we’re missing is you.

You will join a group that bridges the gap between research and production-ready ML systems. Your work will directly impact how millions of fans discover and purchase tickets, how we optimize pricing and inventory, how we personalize the SeatGeek experience, and how we prevent fraud across our marketplace. You will design and build ML infrastructure and services that operate at scale, turning complex algorithms into reliable, fast, and maintainable systems that drive business value.

What you'll do

• Design, build, and deploy machine learning models and systems that operate reliably at scale in production
• Build and maintain ML infrastructure including feature stores, model serving platforms, and real-time inference pipelines
• Embed on a product engineering team and collaborate closely with data scientists, PMs ,and Software Engineers to translate research and experimental models into production-ready systems
• Solve complex technical challenges unique to the ticketing industry, including real-time pricing optimization, demand forecasting, and fraud detection
• Develop automated ML pipelines for training, validation, deployment, and monitoring using MLOps best practices
• Work across team and discipline boundaries to evangelize ML capabilities and build them into SeatGeek's core product offerings

What you have

• Experience building and deploying machine learning systems in production environments. We'll be interested in hearing about the systems you've built, the scale you've operated at, and the business impact you've driven
• 4+ years of experience in software engineering with at least 2+ years focused on machine learning systems and MLOps
• Strong programming skills in Python and experience with ML frameworks like scikit-learn, TensorFlow, PyTorch, or similar
• Experience with cloud platforms and containerization technologies
• Understanding of both batch and real-time ML systems, including experience with model serving, A/B testing, and performance monitoring
• Passion for software craftsmanship and product. You have well-considered opinions about how systems should be built, and hold yourself and your code to a high standard
• A product mindset. You think beyond the model accuracy, about user experience, business impact, system reliability, and what makes a great product tick
• Commitment to your teammates. You enjoy working with a diverse group of people with different experiences and take pride in mentoring and learning from others

Our stack

You do not need experience with all of these, but we thought you might be curious. What we care about is your experience, skills, and approach to problem solving. Tools can be learned.

• Languages + Frameworks: Python + FastAPI, Go, C# + .NET Core 
• Datastores: Postgres, MemcachedRedis, Elasticsearch
• Cloud: AWS (SageMaker, Redshift, ECS), Airflow for orchestration
• Version control: Gitlab
• AI Tooling: Cursor, Github Copliot, Claude Code
• Observability: Datadog

Perks

• Equity stake
• Discretionary annual bonus
• Flexible work environment, allowing you to work as many days a week in the office as you’d like or 100% remotely
• A WFH stipend to support your home office setup
• Unlimited PTO
• Up to 16 weeks of fully-paid family leave 
• 401(k) matching 
• Student loan matching program
• Health, vision, dental, and life insurance
• Up to $25k towards family building, reproductive health services and Gender-affirming care
• $500 per year for wellness expenses
• Subscriptions to Headspace (meditation), Headspace Care (therapy), and One Medical
• $120 per month to spend on tickets to live events
• Annual subscription to Spotify, Apple Music, or Amazon music

The salary range for this role is $145,000 - $209,000 USD. This role is equity eligible. In addition, you may receive a discretionary annual bonus based on individual and company performance. Actual compensation packages within that range are based on a wide array of factors unique to each candidate, including but not limited to skill set, years and depth of experience, certifications, and specific location.

SeatGeek is committed to providing equal employment opportunities to all employees and applicants for employment regardless of race, color, religion, creed, age, national origin or ancestry, ethnicity, sex, sexual orientation, gender identity or expression, disability, military or veteran status, or any other category protected by federal, state, or local law. As an equal opportunities employer, we recognize that diversity is a positive attribute and we welcome the differences and benefits that a diverse culture brings. Come join us!

To review our candidate privacy notice, click here.

#LI-Remote

SeatGeek believes live events are powerful experiences that unite humans. With our technological savvy and fan-first attitude we’re simplifying and modernizing the ticketing industry.

SeatGeek is looking for a security engineering professional for our Security team. As a Lead Software Engineer, Security, you’ll be involved in a mix of incident response, threat hunting, security engineering, and a trace of red teaming.

You’ll be leading critical security initiatives that strengthen our secure-by-default posture across our platform, products, and company. You’ll pair architectural guidance with hands-on engineering — building paved roads, tooling, and automated detection/response that scale. You’ll operate in a fast-paced, collaborative environment, partnering with both engineering and non-engineering teams to reduce risk without slowing builders down. As a lead engineer, you’ll own high-impact work end-to-end, mentor teammates, and help shape the roadmap and culture that make the secure path the easy path — from cloud and code to laptops, identity, email, and awareness.

What you'll do

• Deliver proactive, secure-by-default protections across the stack (cloud, CI/CD, applications, and endpoints) by creating paved roads and guardrails that reduce risk at scale and become the default way to build
• Provide practical security guidance on new products and technologies, emphasizing secure-by-default patterns that fit seamlessly into existing workflows
• Lead design reviews and threat modeling for high-impact features and services; identify risks early and ensure mitigations are designed in
• Build and scale security tooling that prevents issues at build/deploy time and automates detection and response in production
• Evolve our detection and incident response capabilities — improve signal quality, tune detections, and implement automated responders to reduce manual toil and time to contain
• Partner across business functions to strengthen company-wide security: endpoint and device trust, identity and email protections, security awareness and training, vendor reviews and risk assessments, and support for compliance (e.g., PCI/SOX)
• Protect SeatGeek from abuse and bots at the edge and app layers through layered defenses and tuning
• Lead and participate in notable security incidents and tabletops; improve runbooks, processes, and stakeholder communications after each event
• Mentor engineers, uplevel secure coding practices, and contribute to a positive, pragmatic security culture across the company

What you have

• 5+ years of broad, hands-on experience across multiple security domains, with strong software engineering fundamentals; track record of leading cross-domain security projects end-to-end (from design through rollout and adoption)
• Proficiency in one or more programming languages (we use Python, Go, and C#); you write production-quality code and perform rigorous reviews for correctness and security
• Track record of partnering across product, platform, and business functions to drive company-wide security outcomes
• Proven ability to deliver holistic, scalable prevention across security domains (platform/cloud, applications, CI/CD, identity and endpoints), favoring paved roads and default guardrails over one-off fixes
• Ability to think like both an attacker and a defender — leveraging each perspective to strengthen the other and drive meaningful improvements in prevention, detection, and response
• Community contributions (research, talks/blogging/OSS) and hands-on bot/abuse mitigation experience are a plus

Our stack

You do not need experience with all of these, but we thought you might be curious. What we care about is your experience, skills, and approach to problem solving. Tools can be learned.

• Central Logging and Monitoring: Datadog
• Cloud Platform: AWS
• Code Versioning: GitLab
• Container Orchestration: Kubernetes
• Dashboarding: Hex and Looker
• Data Warehouse: Redshift
• Endpoint Detection and Response: CrowdStrike
• Languages: C#, Go, Python, SQL, and Terraform

Perks

• Equity stake
• Discretionary annual bonus
• Flexible work environment, allowing you to work as many days a week in the office as you’d like or 100% remotely
• A WFH stipend to support your home office setup
• Unlimited PTO
• Eligible for the SG discretionary annual bonus based on individual and company performance
• Up to 16 weeks of fully-paid family leave 
• 401(k) matching 
• Student loan matching program
• Health, vision, dental, and life insurance
• Up to $25k towards family building, reproductive health services and Gender-affirming care
• $500 per year for wellness expenses
• Subscriptions to Headspace (meditation), Headspace Care (therapy), and One Medical
• $120 per month to spend on tickets to live events
• Annual subscription to Spotify, Apple Music, or Amazon music

The salary range for this role is $170,000 - $248,000 USD. This role is equity eligible. In addition, you may receive a discretionary annual bonus based on individual and company performance. Actual compensation packages within that range are based on a wide array of factors unique to each candidate, including but not limited to skill set, years and depth of experience, certifications, and specific location.

SeatGeek is committed to providing equal employment opportunities to all employees and applicants for employment regardless of race, color, religion, creed, age, national origin or ancestry, ethnicity, sex, sexual orientation, gender identity or expression, disability, military or veteran status, or any other category protected by federal, state, or local law. As an equal opportunities employer, we recognize that diversity is a positive attribute and we welcome the differences and benefits that a diverse culture brings. Come join us!

To review our candidate privacy notice, click here.

#LI-Remote

SeatGeek believes live events are powerful experiences that unite humans. With our technological savvy and fan-first attitude we’re simplifying and modernizing the ticketing industry.

SeatGeek is looking for a security engineering professional for our Security team. As a Lead Software Engineer, Security, you’ll be involved in a mix of incident response, threat hunting, security engineering, and a trace of red teaming.

You’ll be leading critical security initiatives that strengthen our secure-by-default posture across our platform, products, and company. You’ll pair architectural guidance with hands-on engineering — building paved roads, tooling, and automated detection/response that scale. You’ll operate in a fast-paced, collaborative environment, partnering with both engineering and non-engineering teams to reduce risk without slowing builders down. As a lead engineer, you’ll own high-impact work end-to-end, mentor teammates, and help shape the roadmap and culture that make the secure path the easy path — from cloud and code to laptops, identity, email, and awareness.

What you'll do

• Deliver proactive, secure-by-default protections across the stack (cloud, CI/CD, applications, and endpoints) by creating paved roads and guardrails that reduce risk at scale and become the default way to build
• Provide practical security guidance on new products and technologies, emphasizing secure-by-default patterns that fit seamlessly into existing workflows
• Lead design reviews and threat modeling for high-impact features and services; identify risks early and ensure mitigations are designed in
• Build and scale security tooling that prevents issues at build/deploy time and automates detection and response in production
• Evolve our detection and incident response capabilities — improve signal quality, tune detections, and implement automated responders to reduce manual toil and time to contain
• Partner across business functions to strengthen company-wide security: endpoint and device trust, identity and email protections, security awareness and training, vendor reviews and risk assessments, and support for compliance (e.g., PCI/SOX)
• Protect SeatGeek from abuse and bots at the edge and app layers through layered defenses and tuning
• Lead and participate in notable security incidents and tabletops; improve runbooks, processes, and stakeholder communications after each event
• Mentor engineers, uplevel secure coding practices, and contribute to a positive, pragmatic security culture across the company

What you have

• 5+ years of broad, hands-on experience across multiple security domains, with strong software engineering fundamentals; track record of leading cross-domain security projects end-to-end (from design through rollout and adoption)
• Proficiency in one or more programming languages (we use Python, Go, and C#); you write production-quality code and perform rigorous reviews for correctness and security
• Track record of partnering across product, platform, and business functions to drive company-wide security outcomes
• Proven ability to deliver holistic, scalable prevention across security domains (platform/cloud, applications, CI/CD, identity and endpoints), favoring paved roads and default guardrails over one-off fixes
• Ability to think like both an attacker and a defender — leveraging each perspective to strengthen the other and drive meaningful improvements in prevention, detection, and response
• Community contributions (research, talks/blogging/OSS) and hands-on bot/abuse mitigation experience are a plus

Our stack

You do not need experience with all of these, but we thought you might be curious. What we care about is your experience, skills, and approach to problem solving. Tools can be learned.

• Central Logging and Monitoring: Datadog
• Cloud Platform: AWS
• Code Versioning: GitLab
• Container Orchestration: Kubernetes
• Dashboarding: Hex and Looker
• Data Warehouse: Redshift
• Endpoint Detection and Response: CrowdStrike
• Languages: C#, Go, Python, SQL, and Terraform

Perks

• Equity stake
• Discretionary annual bonus
• Flexible work environment, allowing you to work as many days a week in the office as you’d like or 100% remotely
• A WFH stipend to support your home office setup
• Unlimited PTO
• Eligible for the SG discretionary annual bonus based on individual and company performance
• Up to 16 weeks of fully-paid family leave 
• 401(k) matching 
• Student loan matching program
• Health, vision, dental, and life insurance
• Up to $25k towards family building, reproductive health services and Gender-affirming care
• $500 per year for wellness expenses
• Subscriptions to Headspace (meditation), Headspace Care (therapy), and One Medical
• $120 per month to spend on tickets to live events
• Annual subscription to Spotify, Apple Music, or Amazon music

The salary range for this role is $170,000 - $248,000 USD. This role is equity eligible. In addition, you may receive a discretionary annual bonus based on individual and company performance. Actual compensation packages within that range are based on a wide array of factors unique to each candidate, including but not limited to skill set, years and depth of experience, certifications, and specific location.

SeatGeek is committed to providing equal employment opportunities to all employees and applicants for employment regardless of race, color, religion, creed, age, national origin or ancestry, ethnicity, sex, sexual orientation, gender identity or expression, disability, military or veteran status, or any other category protected by federal, state, or local law. As an equal opportunities employer, we recognize that diversity is a positive attribute and we welcome the differences and benefits that a diverse culture brings. Come join us!

To review our candidate privacy notice, click here.

#LI-Remote

SeatGeek believes live events are powerful experiences that unite humans. With our technological savvy and fan-first attitude we’re simplifying and modernizing the ticketing industry.

The Workforce Services team plays a crucial role in identifying and driving effective and efficient customer, broker, client, and agent experiences. As a Business Analyst, you will use an analytical mindset to dig deep into some of the Support department’s biggest opportunities, uncovering important insights that can be leveraged to improve the overall performance of our customer, broker, and client support technology and processes. In this role, you will work with stakeholders from the Marketplace Operations, Product, Inventory, Data Science, and Finance teams to collect, present & analyze data in a way that identifies opportunities for improving how we support our customers, brokers, clients and agents. 

The scope of projects for this role will vary, but will focus mostly on using data to help inform recommendations and decisions related to our customer, broker, and client support strategies. You will play a key role in turning data into actual insights that can be acted upon by your teammates across the organization.

What you'll do

• Own and maintain support and workforce data sets across tools and systems, ensuring accuracy, consistency, and accessibility for both individual and team performance data
• Develop, maintain, and distribute recurring reporting and dashboards on key workforce and support metrics (e.g., staffing, forecast accuracy, adherence, attrition, productivity, contact rates, performance, operating costs)
• Analyze complex data from multiple internal and external sources to identify trends, root causes, and actionable insights that inform decisions on support operations, product automation strategies, process changes, and fan, client, and broker experience
• Evaluate existing business processes and identify opportunities for optimization and automation. Provide written and visual summaries of findings and present findings to senior leadership as needed
• Develop process maps, workflows, and documentation for current and future-state operations
• Monitor and investigate key workforce and support KPIs, proactively surfacing unusual patterns, resolving data quality issues, and completing high-quality ad hoc analyses and reporting requests for stakeholders
• Collaborate with operations teams to complete ad hoc reporting and analysis requests related to business challenges and opportunities like contact, drivers, quality, cost, or performance. Helping surface where SeatGeek teams should focus their efforts to help reduce operational expenses where possible and appropriate

What you have

• 3+ years of experience in data analysis, business analysis, workforce management, customer service operations 
• Experience with reporting and analytics in customer service tooling (e.g., Zendesk, Salesforce, Playvox, Talkdesk or similar) 
• Experience with data analysis tools and techniques (e.g., advanced Excel, SQL basics, or similar)
• Experience with data visualization tools (e.g., Tableau, Looker, or similar) is highly desirable
• Strong proficiency in Google Suite, specifically Google Sheets
• Strong analytical and critical thinking skills, with a keen attention to detail
• Excellent organizational and time management skills; able to manage multiple projects and deadlines 
• Clear, concise written and verbal communication skills 
• Ability to synthesize data and present findings to various audiences with clear trends and recommendations 
• Collaborative team player with a proactive approach to problem-solving

Perks

• Discretionary annual bonus
• Flexible work environment, allowing you to work as many days a week in the office as you’d like or 100% remotely
• A WFH stipend to support your home office setup
• Unlimited PTO
• Up to 16 weeks of fully-paid family leave 
• 401(k) matching 
• Student loan matching program
• Health, vision, dental, and life insurance
• Up to $25k towards family building, reproductive health services and Gender-affirming care
• $500 per year for wellness expenses
• Subscriptions to Headspace (meditation), Headspace Care (therapy), and One Medical
• $120 per month to spend on tickets to live events
• Annual subscription to Spotify, Apple Music, or Amazon music

The salary range for this role is $86,000 - $124,000 USD. In addition, you may receive a discretionary annual bonus based on individual and company performance. Actual compensation packages are based on a wide array of factors unique to each candidate, including but not limited to skill set, years and depth of experience, certifications, and specific location.

SeatGeek is committed to providing equal employment opportunities to all employees and applicants for employment regardless of race, color, religion, creed, age, national origin or ancestry, ethnicity, sex, sexual orientation, gender identity or expression, disability, military or veteran status, or any other category protected by federal, state, or local law. As an equal opportunities employer, we recognize that diversity is a positive attribute and we welcome the differences and benefits that a diverse culture brings. Come join us!

To review our candidate privacy notice, click here.

SeatGeek believes live events are powerful experiences that unite humans. With our technological savvy and fan-first attitude we’re simplifying and modernizing the ticketing industry.

The Workforce Services team plays a crucial role in identifying and driving effective and efficient customer, broker, client, and agent experiences. As a Business Analyst, you will use an analytical mindset to dig deep into some of the Support department’s biggest opportunities, uncovering important insights that can be leveraged to improve the overall performance of our customer, broker, and client support technology and processes. In this role, you will work with stakeholders from the Marketplace Operations, Product, Inventory, Data Science, and Finance teams to collect, present & analyze data in a way that identifies opportunities for improving how we support our customers, brokers, clients and agents. 

The scope of projects for this role will vary, but will focus mostly on using data to help inform recommendations and decisions related to our customer, broker, and client support strategies. You will play a key role in turning data into actual insights that can be acted upon by your teammates across the organization.

What you'll do

• Own and maintain support and workforce data sets across tools and systems, ensuring accuracy, consistency, and accessibility for both individual and team performance data
• Develop, maintain, and distribute recurring reporting and dashboards on key workforce and support metrics (e.g., staffing, forecast accuracy, adherence, attrition, productivity, contact rates, performance, operating costs)
• Analyze complex data from multiple internal and external sources to identify trends, root causes, and actionable insights that inform decisions on support operations, product automation strategies, process changes, and fan, client, and broker experience
• Evaluate existing business processes and identify opportunities for optimization and automation. Provide written and visual summaries of findings and present findings to senior leadership as needed
• Develop process maps, workflows, and documentation for current and future-state operations
• Monitor and investigate key workforce and support KPIs, proactively surfacing unusual patterns, resolving data quality issues, and completing high-quality ad hoc analyses and reporting requests for stakeholders
• Collaborate with operations teams to complete ad hoc reporting and analysis requests related to business challenges and opportunities like contact, drivers, quality, cost, or performance. Helping surface where SeatGeek teams should focus their efforts to help reduce operational expenses where possible and appropriate

What you have

• 3+ years of experience in data analysis, business analysis, workforce management, customer service operations 
• Experience with reporting and analytics in customer service tooling (e.g., Zendesk, Salesforce, Playvox, Talkdesk or similar) 
• Experience with data analysis tools and techniques (e.g., advanced Excel, SQL basics, or similar)
• Experience with data visualization tools (e.g., Tableau, Looker, or similar) is highly desirable
• Strong proficiency in Google Suite, specifically Google Sheets
• Strong analytical and critical thinking skills, with a keen attention to detail
• Excellent organizational and time management skills; able to manage multiple projects and deadlines 
• Clear, concise written and verbal communication skills 
• Ability to synthesize data and present findings to various audiences with clear trends and recommendations 
• Collaborative team player with a proactive approach to problem-solving

Perks

• Discretionary annual bonus
• Flexible work environment, allowing you to work as many days a week in the office as you’d like or 100% remotely
• A WFH stipend to support your home office setup
• Unlimited PTO
• Up to 16 weeks of fully-paid family leave 
• 401(k) matching 
• Student loan matching program
• Health, vision, dental, and life insurance
• Up to $25k towards family building, reproductive health services and Gender-affirming care
• $500 per year for wellness expenses
• Subscriptions to Headspace (meditation), Headspace Care (therapy), and One Medical
• $120 per month to spend on tickets to live events
• Annual subscription to Spotify, Apple Music, or Amazon music

The salary range for this role is $86,000 - $124,000 USD. In addition, you may receive a discretionary annual bonus based on individual and company performance. Actual compensation packages are based on a wide array of factors unique to each candidate, including but not limited to skill set, years and depth of experience, certifications, and specific location.

SeatGeek is committed to providing equal employment opportunities to all employees and applicants for employment regardless of race, color, religion, creed, age, national origin or ancestry, ethnicity, sex, sexual orientation, gender identity or expression, disability, military or veteran status, or any other category protected by federal, state, or local law. As an equal opportunities employer, we recognize that diversity is a positive attribute and we welcome the differences and benefits that a diverse culture brings. Come join us!

To review our candidate privacy notice, click here.

#LI-Remote

SeatGeek believes live events are powerful experiences that unite humans. With our technological savvy and fan-first attitude we’re simplifying and modernizing the ticketing industry.

We are looking for an Analytics Engineer to join SeatGeek’s Data team. You will join a high-performing team that partners closely with business stakeholders for their data management and insights generation needs. Analytics Engineers play a critical role in discovering, extracting, storing, cataloging, modeling, and processing our data. As a member of this team you will own our analytics data layer. You’ll work on extracting data from production databases as well as third party sources, architecting efficient data models, and orchestrating jobs in Airflow to produce clean, well-documented, and analysis-friendly datasets. This is a highly collaborative role; you will own relationships with both analysts and production engineers to discover the value of our data. By putting data at the heart of everything we do, your work will drive us toward our mission of making SeatGeek the top destination for live event goers. 

The live event industry continues to boom and the future is up for grabs. Operators across SeatGeek will need clean, actionable metrics and feedback loops to make company-defining decisions. If you’re somebody who has a strong opinion on how we should build and use data to fuel decision-making, you’re the right person for this role.

What you’ll do

• Join a team of Analytics Engineers that will develop data pipelines and use SQL- and Python-based ETL frameworks to acquire, process, and deliver data to consumers around SeatGeek
• Communicate and collaborate with different stakeholders, like Data Scientists, Analysts, Data Platform Engineers, and Software Engineers to understand data use cases and product requirements for R&D teams
• Architect and thoroughly QA performant data models that enable analysis in a data warehouse setting
• Assist in triaging and debugging on-call requests in a rotational on-call schedule with the Analytics Engineering team
• Enable AI-assisted stakeholder data analysis by designing LLM-friendly DWH schemas, creating domain guides, and enforcing canonical naming conventions across all tables to be consumed by the AI agent
• Partner with Analytics leadership to develop a strategy around BI tooling to ensure stakeholders have easy access to usable data

What you have

• 2+ years of relevant experience in Analytics, Data, or Software Engineering
• Experience with DBT, databricks, or similar SQL-transformation tool is a must
• A bachelor’s degree or higher in economics, psychology, computer science, statistics, mathematics or another quantitative discipline
• Expert-level knowledge of SQL. Proficiency in programming with Python
• Experience developing new metrics and performing analysis with large datasets
• Experience cleaning data sets, developing new models and interfacing with stakeholders to understand business requirements
• Expert verbal and written communication skills. You are able to translate complex problems or concepts into clear frameworks and guides that all audience types can understand.

Our stack

• Scheduling/Orchestration: Airflow
• ETL: Fivetran, Python, dbt, & Kafka
• Data Warehouse: Redshift
• Event Stream: mParticle
• Experimentation: Eppo
• BI: Looker, Hex, & Mixpanel
• Code versioning: Gitlab
• Required languages: SQL and Python

Perks

• Equity stake
• Discretionary annual bonus
• Flexible work environment, allowing you to work as many days a week in the office as you’d like or 100% remotely
• A WFH stipend to support your home office setup
• Unlimited PTO
• Eligible for the SG discretionary annual bonus based on individual and company performance
• Up to 16 weeks of fully-paid family leave 
• 401(k) matching 
• Student loan matching program
• Health, vision, dental, and life insurance
• Up to $25k towards family building, reproductive health services and Gender-affirming care
• $500 per year for wellness expenses
• Subscriptions to Headspace (meditation), Headspace Care (therapy), and One Medical
• $120 per month to spend on tickets to live events
• Annual subscription to Spotify, Apple Music, or Amazon music

The salary range for this role is $121,000 - $175,000 USD. This role is equity eligible. In addition, you may receive a discretionary annual bonus based on individual and company performance. Actual compensation packages are based on a wide array of factors unique to each candidate, including but not limited to skill set, years and depth of experience, certifications, and specific location.

SeatGeek is committed to providing equal employment opportunities to all employees and applicants for employment regardless of race, color, religion, creed, age, national origin or ancestry, ethnicity, sex, sexual orientation, gender identity or expression, disability, military or veteran status, or any other category protected by federal, state, or local law. As an equal opportunities employer, we recognize that diversity is a positive attribute and we welcome the differences and benefits that a diverse culture brings. Come join us!

To review our candidate privacy notice, click here.

SeatGeek believes live events are powerful experiences that unite humans. With our technological savvy and fan-first attitude we’re simplifying and modernizing the ticketing industry.

We are looking for an Analytics Engineer to join SeatGeek’s Data team. You will join a high-performing team that partners closely with business stakeholders for their data management and insights generation needs. Analytics Engineers play a critical role in discovering, extracting, storing, cataloging, modeling, and processing our data. As a member of this team you will own our analytics data layer. You’ll work on extracting data from production databases as well as third party sources, architecting efficient data models, and orchestrating jobs in Airflow to produce clean, well-documented, and analysis-friendly datasets. This is a highly collaborative role; you will own relationships with both analysts and production engineers to discover the value of our data. By putting data at the heart of everything we do, your work will drive us toward our mission of making SeatGeek the top destination for live event goers. 

The live event industry continues to boom and the future is up for grabs. Operators across SeatGeek will need clean, actionable metrics and feedback loops to make company-defining decisions. If you’re somebody who has a strong opinion on how we should build and use data to fuel decision-making, you’re the right person for this role.

What you’ll do

• Join a team of Analytics Engineers that will develop data pipelines and use SQL- and Python-based ETL frameworks to acquire, process, and deliver data to consumers around SeatGeek
• Communicate and collaborate with different stakeholders, like Data Scientists, Analysts, Data Platform Engineers, and Software Engineers to understand data use cases and product requirements for R&D teams
• Architect and thoroughly QA performant data models that enable analysis in a data warehouse setting
• Assist in triaging and debugging on-call requests in a rotational on-call schedule with the Analytics Engineering team
• Enable AI-assisted stakeholder data analysis by designing LLM-friendly DWH schemas, creating domain guides, and enforcing canonical naming conventions across all tables to be consumed by the AI agent
• Partner with Analytics leadership to develop a strategy around BI tooling to ensure stakeholders have easy access to usable data

What you have

• 2+ years of relevant experience in Analytics, Data, or Software Engineering
• Experience with DBT, databricks, or similar SQL-transformation tool is a must
• A bachelor’s degree or higher in economics, psychology, computer science, statistics, mathematics or another quantitative discipline
• Expert-level knowledge of SQL. Proficiency in programming with Python
• Experience developing new metrics and performing analysis with large datasets
• Experience cleaning data sets, developing new models and interfacing with stakeholders to understand business requirements
• Expert verbal and written communication skills. You are able to translate complex problems or concepts into clear frameworks and guides that all audience types can understand.

Our stack

• Scheduling/Orchestration: Airflow
• ETL: Fivetran, Python, dbt, & Kafka
• Data Warehouse: Redshift
• Event Stream: mParticle
• Experimentation: Eppo
• BI: Looker, Hex, & Mixpanel
• Code versioning: Gitlab
• Required languages: SQL and Python

Perks

• Equity stake
• Discretionary annual bonus
• Flexible work environment, allowing you to work as many days a week in the office as you’d like or 100% remotely
• A WFH stipend to support your home office setup
• Unlimited PTO
• Eligible for the SG discretionary annual bonus based on individual and company performance
• Up to 16 weeks of fully-paid family leave 
• 401(k) matching 
• Student loan matching program
• Health, vision, dental, and life insurance
• Up to $25k towards family building, reproductive health services and Gender-affirming care
• $500 per year for wellness expenses
• Subscriptions to Headspace (meditation), Headspace Care (therapy), and One Medical
• $120 per month to spend on tickets to live events
• Annual subscription to Spotify, Apple Music, or Amazon music

The salary range for this role is $121,000 - $175,000 USD. This role is equity eligible. In addition, you may receive a discretionary annual bonus based on individual and company performance. Actual compensation packages are based on a wide array of factors unique to each candidate, including but not limited to skill set, years and depth of experience, certifications, and specific location.

SeatGeek is committed to providing equal employment opportunities to all employees and applicants for employment regardless of race, color, religion, creed, age, national origin or ancestry, ethnicity, sex, sexual orientation, gender identity or expression, disability, military or veteran status, or any other category protected by federal, state, or local law. As an equal opportunities employer, we recognize that diversity is a positive attribute and we welcome the differences and benefits that a diverse culture brings. Come join us!

To review our candidate privacy notice, click here.

#LI-Remote