SeatGeek believes live events are powerful experiences that unite humans. With our technological savvy and fan-first attitude we’re simplifying and modernizing the ticketing industry.

The SupportX team is dedicated to building the future of fan support. We treat support as a product, owning the full end-to-end experience- from AI-powered chat and voice interactions to agent tooling, self-service deflection, and integrations with SeatGeek's order management, fulfillment and financial systems. 

We are in the process of building new foundations which will boost fan outcomes driven by our AI support agent, increase self-service rates, reduce contact volumes, and empower our human experts to deliver highly effective white-glove service. As manager, you’ll be the technical leader of this effort, guiding the team as we define, build and optimize a support experience for fans that is truly best-in-class. Your role will be critical in shaping the team’s roadmap, enhancing fan outcomes and driving faster, more efficient support workflows.

What you'll do

• Manage a team of Backend, Frontend and applied AI and automation engineers
• Own the technical vision for SeatGeek’s core support tools (both custom + Saas) and integrations
• Rapidly build and iterate tools to boost fan experience, and maintain a high standard of operational excellence across the platform
• Perform code and architecture reviews, and provide technical and design feedback to the team
• Provide regular job performance feedback, hold one-on-ones, and provide career development support to your direct reports
• Work with your Technical and Product counterparts to form a compelling vision and direction for the team that aligns with organizational and business goals
• Select new and work with existing technology vendors when necessary. You constantly make build or buy decisions together with your team
• At times, roll up your sleeves to deliver features and iterate across the platform
• Communicate technical and product decisions to the right people, resolve blocking issues, and collaborate with other leaders across the organization
• Play an active role in our recruiting process, helping us grow our engineering team in any way you can

What you have

• 5+ years as an engineer in a role that was mostly about writing code
• 2+ years of experience as an engineering manager of productive, motivated teams
• Proven track record leading teams to ship industry-leading UX that meaningfully elevates high-stakes customer experiences
• Preferred if you've contributed to end-to-end customer support experience software at a marketplace product organization
• You’ve successfully built and led lean teams, ensuring they’re productive, motivated, and capable of delivering impactful results
• You’re able to foster safe, collaborative & inclusive environments, where engineers feel empowered to do their best work
• You're comfortable operating without a playbook — defining the architecture, the team's ways of working, and the roadmap simultaneously
• You're able to break down complex technical concepts and explain them clearly to non-technical audiences, accurately representing the team's work to a wide range of stakeholders
• Knowledge of the technology industry and customer support tools + workflows to help your team make good tooling and framework decisions to set them up for success
• You understand how to lead by setting context, facilitating collaboration, and getting buy-in between cross functional partners in product, design, engineering and leadership
• You’ve worked as an Engineer in the past, are familiar with the challenges of that role, and preferably have had hands-on experience with the following:
• Custom tools to increase support agent efficiency and create delightful fan outcomes
• AI agent optimization - building the tools, methods, workflows of an empowered + effective customer service agent

Our stack

Experience with every technology listed isn’t expected, we’ve included them for transparency. What matters most to us is your core engineering skills and ability to learn, not deep expertise in any one tool or language.

• Languages: Python (FastAPI), Go, C# (.NET Core), React+Typescript, Swift, Kotlin
• Infrastructure: AWS, Kubernetes, ArgoCD, Datadog, Gitlab
• Datastores: Aurora (Postgres), ElastiCache (Memcached), OpenSearch, DynamoDB
• Streaming & workflows: Kafka, Flink, Airflow, Temporal
• Saas: Workato, Customer Support / Help Center tools (Zendesk, Sierra)
• AI Tooling: Claude Code, Codex, LLMs

Perks

• Equity stake
• Discretionary annual bonus
• Flexible work environment, allowing you to work as many days a week in the office as you’d like or 100% remotely
• A WFH stipend to support your home office setup
• Unlimited PTO
• Eligible for the SG discretionary annual bonus based on individual and company performance
• Up to 16 weeks of fully-paid family leave 
• 401(k) matching 
• Student loan matching program
• Health, vision, dental, and life insurance
• Up to $25k towards family building, reproductive health services and Gender-affirming care
• $500 per year for wellness expenses
• Subscriptions to Headspace (meditation), Headspace Care (therapy), and One Medical
• $120 per month to spend on tickets to live events
• Annual subscription to Spotify, Apple Music, or Amazon music

The salary range for this role is $171,000-$248,000 USD. This role is equity eligible. In addition, you may receive a discretionary annual bonus based on individual and company performance. Actual compensation packages are based on a wide array of factors unique to each candidate, including but not limited to skill set, years and depth of experience, certifications, and specific location.

SeatGeek is committed to providing equal employment opportunities to all employees and applicants for employment regardless of race, color, religion, creed, age, national origin or ancestry, ethnicity, sex, sexual orientation, gender identity or expression, disability, military or veteran status, or any other category protected by federal, state, or local law. As an equal opportunities employer, we recognize that diversity is a positive attribute and we welcome the differences and benefits that a diverse culture brings.

To review our candidate privacy notice, click here.

#LI-Remote

SeatGeek believes live events are powerful experiences that unite humans. With our technological savvy and fan-first attitude we’re simplifying and modernizing the ticketing industry.

The SupportX team is dedicated to building the future of fan support. We treat support as a product, owning the full end-to-end experience- from AI-powered chat and voice interactions to agent tooling, self-service deflection, and integrations with SeatGeek's order management, fulfillment and financial systems. 

We are in the process of building new foundations which will boost fan outcomes driven by our AI support agent, increase self-service rates, reduce contact volumes, and empower our human experts to deliver highly effective white-glove service. As manager, you’ll be the technical leader of this effort, guiding the team as we define, build and optimize a support experience for fans that is truly best-in-class. Your role will be critical in shaping the team’s roadmap, enhancing fan outcomes and driving faster, more efficient support workflows.

What you'll do

• Manage a team of Backend, Frontend and applied AI and automation engineers
• Own the technical vision for SeatGeek’s core support tools (both custom + Saas) and integrations
• Rapidly build and iterate tools to boost fan experience, and maintain a high standard of operational excellence across the platform
• Perform code and architecture reviews, and provide technical and design feedback to the team
• Provide regular job performance feedback, hold one-on-ones, and provide career development support to your direct reports
• Work with your Technical and Product counterparts to form a compelling vision and direction for the team that aligns with organizational and business goals
• Select new and work with existing technology vendors when necessary. You constantly make build or buy decisions together with your team
• At times, roll up your sleeves to deliver features and iterate across the platform
• Communicate technical and product decisions to the right people, resolve blocking issues, and collaborate with other leaders across the organization
• Play an active role in our recruiting process, helping us grow our engineering team in any way you can

What you have

• 5+ years as an engineer in a role that was mostly about writing code
• 2+ years of experience as an engineering manager of productive, motivated teams
• Proven track record leading teams to ship industry-leading UX that meaningfully elevates high-stakes customer experiences
• Preferred if you've contributed to end-to-end customer support experience software at a marketplace product organization
• You’ve successfully built and led lean teams, ensuring they’re productive, motivated, and capable of delivering impactful results
• You’re able to foster safe, collaborative & inclusive environments, where engineers feel empowered to do their best work
• You're comfortable operating without a playbook — defining the architecture, the team's ways of working, and the roadmap simultaneously
• You're able to break down complex technical concepts and explain them clearly to non-technical audiences, accurately representing the team's work to a wide range of stakeholders
• Knowledge of the technology industry and customer support tools + workflows to help your team make good tooling and framework decisions to set them up for success
• You understand how to lead by setting context, facilitating collaboration, and getting buy-in between cross functional partners in product, design, engineering and leadership
• You’ve worked as an Engineer in the past, are familiar with the challenges of that role, and preferably have had hands-on experience with the following:
• Custom tools to increase support agent efficiency and create delightful fan outcomes
• AI agent optimization - building the tools, methods, workflows of an empowered + effective customer service agent

Our stack

Experience with every technology listed isn’t expected, we’ve included them for transparency. What matters most to us is your core engineering skills and ability to learn, not deep expertise in any one tool or language.

• Languages: Python (FastAPI), Go, C# (.NET Core), React+Typescript, Swift, Kotlin
• Infrastructure: AWS, Kubernetes, ArgoCD, Datadog, Gitlab
• Datastores: Aurora (Postgres), ElastiCache (Memcached), OpenSearch, DynamoDB
• Streaming & workflows: Kafka, Flink, Airflow, Temporal
• Saas: Workato, Customer Support / Help Center tools (Zendesk, Sierra)
• AI Tooling: Claude Code, Codex, LLMs

Perks

• Equity stake
• Discretionary annual bonus
• Flexible work environment, allowing you to work as many days a week in the office as you’d like or 100% remotely
• A WFH stipend to support your home office setup
• Unlimited PTO
• Eligible for the SG discretionary annual bonus based on individual and company performance
• Up to 16 weeks of fully-paid family leave 
• 401(k) matching 
• Student loan matching program
• Health, vision, dental, and life insurance
• Up to $25k towards family building, reproductive health services and Gender-affirming care
• $500 per year for wellness expenses
• Subscriptions to Headspace (meditation), Headspace Care (therapy), and One Medical
• $120 per month to spend on tickets to live events
• Annual subscription to Spotify, Apple Music, or Amazon music

The salary range for this role is $171,000-$248,000 USD. This role is equity eligible. In addition, you may receive a discretionary annual bonus based on individual and company performance. Actual compensation packages are based on a wide array of factors unique to each candidate, including but not limited to skill set, years and depth of experience, certifications, and specific location.

SeatGeek is committed to providing equal employment opportunities to all employees and applicants for employment regardless of race, color, religion, creed, age, national origin or ancestry, ethnicity, sex, sexual orientation, gender identity or expression, disability, military or veteran status, or any other category protected by federal, state, or local law. As an equal opportunities employer, we recognize that diversity is a positive attribute and we welcome the differences and benefits that a diverse culture brings.

To review our candidate privacy notice, click here.

#LI-Remote

SeatGeek believes live events are powerful experiences that unite humans. With our technological savvy and fan-first attitude we’re simplifying and modernizing the ticketing industry.

We’re building an awesome entertainment ecosystem where fans have effortless access to incredible live experiences, while sports teams, venues, and shows have unprecedented access to their audiences – because everyone should expect more from the ticketing industry.

Open roles for new graduates

We are looking for the best and brightest Spring/Summer 2026 college graduates to help us make live entertainment even better! Experience is preferred, but not required – in fact, we look forward to supporting you by teaching you new technologies and mentoring you in software development craft as a member of our world-class engineering team. 

We have roles open in the following technologies: 

• Backend (Python, Go, C#)
• Frontend Web (Typescript + React)
• Mobile (Kotlin, Swift)
• Platform (AWS, Docker, Python, Go)

What you'll do

• Solve unique and challenging customer problems
• Work with leading-edge tech in the cloud or on web and mobile
• Help scale our software as we grow our booming business
• Take on the challenges of building software for a many-sided marketplace
• Empower decision-making at a rapidly growing data-driven company 
• Run experiments and evaluate new technologies that will determine the future of our business for years to come
• Build performant, beautiful, inclusive user interfaces that delight our users and enhance our brand

What you have

• You are a college student graduating in the Spring/Summer of 2026, ideally in computer science or a related degree
• Experience in building software. We'll be interested in hearing about what you've built and how you built it
• Problem solving abilities, adept at handling technical challenges. SeatGeek engineers create custom solutions to unique ticketing problems, including venue mapping, inventory tracking, and event matching. We'll be excited to hear about the problems you've solved
• Passion for software craftsmanship and product. You hold yourself and your code to a high standard
• Commitment to your teammates. You enjoy working with a diverse group of people with different experiences and take pride in mentoring and learning from others

Our stack

You do not need experience with all of these, but we thought you might be curious. What we care about is your experience, skills, and approach to problem-solving. Tools can be learned.

• Languages: Python, Go, C#+.NET Core, React+Typescript, Swift, Kotlin
• Datastores: Postgres, Redis, Elasticsearch
• Cloud: AWS
• Version control: Gitlab

Perks

• Equity stake
• Discretionary annual bonus
• Flexible work environment, allowing you to work as many days a week in the office as you’d like or 100% remotely
• A WFH stipend to support your home office setup
• Unlimited PTO
• Eligible for the SG discretionary annual bonus based on individual and company performance
• Up to 16 weeks of fully-paid family leave 
• 401(k) matching 
• Student loan matching program
• Health, vision, dental, and life insurance
• Up to $25k towards family building, reproductive health services and Gender-affirming care
• $500 per year for wellness expenses
• Subscriptions to Headspace (meditation), Headspace Care (therapy), and One Medical
• $120 per month to spend on tickets to live events
• Annual subscription to Spotify, Apple Music, or Amazon music

 **Please note you are expected to come into the SeatGeek New York City Office at least 3 days a week**

The salary range for this role is $110,000-$130,000 USD. This role is equity eligible. In addition, you may receive a discretionary annual bonus based on individual and company performance. Actual compensation packages are based on a wide array of factors unique to each candidate, including but not limited to skill set, years and depth of experience, certifications, and specific location.

SeatGeek is committed to providing equal employment opportunities to all employees and applicants for employment regardless of race, color, religion, creed, age, national origin or ancestry, ethnicity, sex, sexual orientation, gender identity or expression, disability, military or veteran status, or any other category protected by federal, state, or local law. As an equal opportunities employer, we recognize that diversity is a positive attribute and we welcome the differences and benefits that a diverse culture brings. Come join us!

To review our candidate privacy notice, click here.

#LI-Remote

SeatGeek believes live events are powerful experiences that unite humans. With our technological savvy and fan-first attitude we’re simplifying and modernizing the ticketing industry.

SeatGeek is a technology innovator on a mission to disrupt the $300 billion ticketing industry. We have the product, vision, and team to make life better for performers, venues, and fans, and build a generational consumer brand in the process. All we’re missing is you.

We’re looking for Software Engineers with prior payments experience to join our enterprise payments team, where we’re building innovative solutions for Rightsholders for their payments infrastructure across online and physical payments.

What you'll do

• Run a modern, containerized service-oriented architecture using industry-leading software development practices
• Ship code to production many times a day
• Solve complex performance problems, empower a data-driven business and scale our software to support our booming business
• Build performant, beautiful, inclusive user interfaces that delight our users and enhance our brand
• Evaluate new technologies and improve our software stack to keep our technological edge
• Leverage cutting-edge AI tools to bring ideas to life faster than ever while upholding SeatGeek’s technical and product standards; no token limits
• Work across teams and discipline boundaries to develop the best product in our industry
• Own large areas of the payments stack, from design through operation, including reliability, cost, and performance outcomes
• Iterate and develop against our native payment processing solution, including growing usage across our US and EMEA client base
• Collaborate closely with Finance, Risk, and Product to define and deliver payment strategies

What you have

• Experience building business critical software in a fast-paced environment. We'll be interested in hearing about what you've built and how
• Experience solving complex technical challenges. SeatGeek engineers create custom solutions to unique ticketing problems, including high traffic onsales, interactive venue maps, inventory tracking, and event matching. We'll be excited to hear about challenging problems you've solved
• Passion for software craftsmanship and product. You have well-considered opinions about how software should work, and hold yourself and your code to a high standard
• A product mindset. You think beyond the code, about user experience, business impact, and what makes a great product tick
• Commitment to your teammates. You enjoy working with a diverse group of people with different experiences and take pride in mentoring and learning from others
• Experience owning end-to-end payment systems and integrations with external processors (e.g., Stripe, Adyen), including designing resilient, idempotent workflows and handling real-world failure modes.
• Experience operating payment systems in production, including monitoring, incident response, and performance optimization (e.g., authorization rates, cost efficiency).
• Experience working cross-functionally with Product, Finance, and Risk to deliver payment solutions aligned with business goals.
• Experience leading projects or mentoring engineers, with interest in growing into a broader technical or people leadership role.
• Experience ensuring financial correctness through reconciliation, auditability, and robust data modeling

Our stack

You do not need experience with any of these, but we thought you might be curious. What we care about is your experience, skills, and approach to problem solving. Tools can be learned.

• Languages: Python (FastAPI), Go, C# (.NET Core), React+Typescript, Swift, Kotlin
• Infrastructure: AWS, Kubernetes, ArgoCD, Datadog, Gitlab
• Datastores: Aurora (Postgres), ElastiCache (Memcached), OpenSearch, DynamoDB
• Streaming & workflows: Kafka, Flink, Airflow, Temporal

Perks

• Equity stake
• Discretionary annual bonus
• Flexible work environment, allowing you to work as many days a week in the office as you’d like or 100% remotely
• A WFH stipend to support your home office setup
• Unlimited PTO
• Up to 16 weeks of fully-paid family leave 
• 401(k) matching 
• Student loan matching program
• Health, vision, dental, and life insurance
• Up to $25k towards family building, reproductive health services and Gender-affirming care
• $500 per year for wellness expenses
• Subscriptions to Headspace (meditation), Headspace Care (therapy), and One Medical
• $120 per month to spend on tickets to live events
• Annual subscription to Spotify, Apple Music, or Amazon music

The salary range for this role is $144,000 - $209,000 USD. This role is equity eligible. In addition, you may receive a discretionary annual bonus based on individual and company performance. Actual compensation packages within that range are based on a wide array of factors unique to each candidate, including but not limited to skill set, years and depth of experience, certifications, and specific location.

SeatGeek is committed to providing equal employment opportunities to all employees and applicants for employment regardless of race, color, religion, creed, age, national origin or ancestry, ethnicity, sex, sexual orientation, gender identity or expression, disability, military or veteran status, or any other category protected by federal, state, or local law. As an equal opportunities employer, we recognize that diversity is a positive attribute and we welcome the differences and benefits that a diverse culture brings. Come join us!

To review our candidate privacy notice, click here.

#LI-Remote

SeatGeek believes live events are powerful experiences that unite humans. With our technological savvy and fan-first attitude we’re simplifying and modernizing the ticketing industry.

SeatGeek is a technology innovator on a mission to disrupt the $300 billion ticketing industry. We have the product, vision, and team to make life better for performers, venues, and fans, and build a generational consumer brand in the process. All we’re missing is you.

We’re looking for Software Engineers with prior payments experience to join our enterprise payments team, where we’re building innovative solutions for Rightsholders for their payments infrastructure across online and physical payments.

What you'll do

• Run a modern, containerized service-oriented architecture using industry-leading software development practices
• Ship code to production many times a day
• Solve complex performance problems, empower a data-driven business and scale our software to support our booming business
• Build performant, beautiful, inclusive user interfaces that delight our users and enhance our brand
• Evaluate new technologies and improve our software stack to keep our technological edge
• Leverage cutting-edge AI tools to bring ideas to life faster than ever while upholding SeatGeek’s technical and product standards; no token limits
• Work across teams and discipline boundaries to develop the best product in our industry
• Own large areas of the payments stack, from design through operation, including reliability, cost, and performance outcomes
• Iterate and develop against our native payment processing solution, including growing usage across our US and EMEA client base
• Collaborate closely with Finance, Risk, and Product to define and deliver payment strategies

What you have

• Experience building business critical software in a fast-paced environment. We'll be interested in hearing about what you've built and how
• Experience solving complex technical challenges. SeatGeek engineers create custom solutions to unique ticketing problems, including high traffic onsales, interactive venue maps, inventory tracking, and event matching. We'll be excited to hear about challenging problems you've solved
• Passion for software craftsmanship and product. You have well-considered opinions about how software should work, and hold yourself and your code to a high standard
• A product mindset. You think beyond the code, about user experience, business impact, and what makes a great product tick
• Commitment to your teammates. You enjoy working with a diverse group of people with different experiences and take pride in mentoring and learning from others
• Experience owning end-to-end payment systems and integrations with external processors (e.g., Stripe, Adyen), including designing resilient, idempotent workflows and handling real-world failure modes.
• Experience operating payment systems in production, including monitoring, incident response, and performance optimization (e.g., authorization rates, cost efficiency).
• Experience working cross-functionally with Product, Finance, and Risk to deliver payment solutions aligned with business goals.
• Experience leading projects or mentoring engineers, with interest in growing into a broader technical or people leadership role.
• Experience ensuring financial correctness through reconciliation, auditability, and robust data modeling

Our stack

You do not need experience with any of these, but we thought you might be curious. What we care about is your experience, skills, and approach to problem solving. Tools can be learned.

• Languages: Python (FastAPI), Go, C# (.NET Core), React+Typescript, Swift, Kotlin
• Infrastructure: AWS, Kubernetes, ArgoCD, Datadog, Gitlab
• Datastores: Aurora (Postgres), ElastiCache (Memcached), OpenSearch, DynamoDB
• Streaming & workflows: Kafka, Flink, Airflow, Temporal

Perks

• Equity stake
• Discretionary annual bonus
• Flexible work environment, allowing you to work as many days a week in the office as you’d like or 100% remotely
• A WFH stipend to support your home office setup
• Unlimited PTO
• Up to 16 weeks of fully-paid family leave 
• 401(k) matching 
• Student loan matching program
• Health, vision, dental, and life insurance
• Up to $25k towards family building, reproductive health services and Gender-affirming care
• $500 per year for wellness expenses
• Subscriptions to Headspace (meditation), Headspace Care (therapy), and One Medical
• $120 per month to spend on tickets to live events
• Annual subscription to Spotify, Apple Music, or Amazon music

The salary range for this role is $144,000 - $209,000 USD. This role is equity eligible. In addition, you may receive a discretionary annual bonus based on individual and company performance. Actual compensation packages within that range are based on a wide array of factors unique to each candidate, including but not limited to skill set, years and depth of experience, certifications, and specific location.

SeatGeek is committed to providing equal employment opportunities to all employees and applicants for employment regardless of race, color, religion, creed, age, national origin or ancestry, ethnicity, sex, sexual orientation, gender identity or expression, disability, military or veteran status, or any other category protected by federal, state, or local law. As an equal opportunities employer, we recognize that diversity is a positive attribute and we welcome the differences and benefits that a diverse culture brings. Come join us!

To review our candidate privacy notice, click here.

SeatGeek believes live events are powerful experiences that unite humans. With our technological savvy and fan-first attitude we’re simplifying and modernizing the ticketing industry.

SeatGeek is a technology innovator on a mission to disrupt the $300 billion ticketing industry. We have the product, vision, and team to make life better for performers, venues, and fans, and build a generational consumer brand in the process. All we’re missing is you.

We are looking for Software Engineers with varying levels of experience to join SeatGeek’s R&D team.

What you'll do

• Run a modern, containerized service-oriented architecture using industry-leading software development practices
• Ship code to production many times a day
• Solve complex performance problems, build a many-sided marketplace, empower a data-driven business and scale our software to support our booming business
• Build performant, beautiful, inclusive user interfaces that delight our users and enhance our brand
• Evaluate new technologies and improve our software stack to keep our technological edge
• Leverage cutting-edge AI tools to bring ideas to life faster than ever while upholding SeatGeek’s technical and product standards; no token limits
• Work across team and discipline boundaries to develop the best product in our industry

What you have

• Experience building business critical software in a fast-paced environment. We'll be interested in hearing about what you've built and how
• Experience solving complex technical challenges. SeatGeek engineers create custom solutions to unique ticketing problems, including high traffic onsales, interactive venue maps, inventory tracking, and event matching. We'll be excited to hear about challenging problems you've solved
• Passion for software craftsmanship and product. You have well-considered opinions about how software should work, and hold yourself and your code to a high standard
• A product mindset. You think beyond the code, about user experience, business impact, and what makes a great product tick
• Commitment to your teammates. You enjoy working with a diverse group of people with different experiences and take pride in mentoring and learning from others

Our stack

You do not need experience with any of these, but we thought you might be curious. What we care about is your experience, skills, and approach to problem solving. Tools can be learned.

• Languages: Python (FastAPI), Go, C# (.NET Core), React+Typescript, Swift, Kotlin
• Infrastructure: AWS, Kubernetes, ArgoCD, Datadog, Gitlab
• Datastores: Aurora (Postgres), ElastiCache (Memcached), OpenSearch, DynamoDB
• Streaming & workflows: Kafka, Flink, Airflow, Temporal

Perks

• Equity stake
• Discretionary annual bonus
• Flexible work environment, allowing you to work as many days a week in the office as you’d like or 100% remotely
• A WFH stipend to support your home office setup
• Unlimited PTO
• Up to 16 weeks of fully-paid family leave 
• 401(k) matching 
• Student loan matching program
• Health, vision, dental, and life insurance
• Up to $25k towards family building, reproductive health services and Gender-affirming care
• $500 per year for wellness expenses
• Subscriptions to Headspace (meditation), Headspace Care (therapy), and One Medical
• $120 per month to spend on tickets to live events
• Annual subscription to Spotify, Apple Music, or Amazon music

The salary range for this role is $144,000 - $209,000 USD. This role is equity eligible. In addition, you may receive a discretionary annual bonus based on individual and company performance. Actual compensation packages within that range are based on a wide array of factors unique to each candidate, including but not limited to skill set, years and depth of experience, certifications, and specific location.

SeatGeek is committed to providing equal employment opportunities to all employees and applicants for employment regardless of race, color, religion, creed, age, national origin or ancestry, ethnicity, sex, sexual orientation, gender identity or expression, disability, military or veteran status, or any other category protected by federal, state, or local law. As an equal opportunities employer, we recognize that diversity is a positive attribute and we welcome the differences and benefits that a diverse culture brings. Come join us!

To review our candidate privacy notice, click here.

SeatGeek believes live events are powerful experiences that unite humans. With our technological savvy and fan-first attitude we’re simplifying and modernizing the ticketing industry.

SeatGeek is a technology innovator on a mission to disrupt the $300 billion ticketing industry. We have the product, vision, and team to make life better for performers, venues, and fans, and build a generational consumer brand in the process. All we’re missing is you.

We are looking for Software Engineers with varying levels of experience to join SeatGeek’s R&D team.

What you'll do

• Run a modern, containerized service-oriented architecture using industry-leading software development practices
• Ship code to production many times a day
• Solve complex performance problems, build a many-sided marketplace, empower a data-driven business and scale our software to support our booming business
• Build performant, beautiful, inclusive user interfaces that delight our users and enhance our brand
• Evaluate new technologies and improve our software stack to keep our technological edge
• Leverage cutting-edge AI tools to bring ideas to life faster than ever while upholding SeatGeek’s technical and product standards; no token limits
• Work across team and discipline boundaries to develop the best product in our industry

What you have

• Experience building business critical software in a fast-paced environment. We'll be interested in hearing about what you've built and how
• Experience solving complex technical challenges. SeatGeek engineers create custom solutions to unique ticketing problems, including high traffic onsales, interactive venue maps, inventory tracking, and event matching. We'll be excited to hear about challenging problems you've solved
• Passion for software craftsmanship and product. You have well-considered opinions about how software should work, and hold yourself and your code to a high standard
• A product mindset. You think beyond the code, about user experience, business impact, and what makes a great product tick
• Commitment to your teammates. You enjoy working with a diverse group of people with different experiences and take pride in mentoring and learning from others

Our stack

You do not need experience with any of these, but we thought you might be curious. What we care about is your experience, skills, and approach to problem solving. Tools can be learned.

• Languages: Python (FastAPI), Go, C# (.NET Core), React+Typescript, Swift, Kotlin
• Infrastructure: AWS, Kubernetes, ArgoCD, Datadog, Gitlab
• Datastores: Aurora (Postgres), ElastiCache (Memcached), OpenSearch, DynamoDB
• Streaming & workflows: Kafka, Flink, Airflow, Temporal

Perks

• Equity stake
• Discretionary annual bonus
• Flexible work environment, allowing you to work as many days a week in the office as you’d like or 100% remotely
• A WFH stipend to support your home office setup
• Unlimited PTO
• Up to 16 weeks of fully-paid family leave 
• 401(k) matching 
• Student loan matching program
• Health, vision, dental, and life insurance
• Up to $25k towards family building, reproductive health services and Gender-affirming care
• $500 per year for wellness expenses
• Subscriptions to Headspace (meditation), Headspace Care (therapy), and One Medical
• $120 per month to spend on tickets to live events
• Annual subscription to Spotify, Apple Music, or Amazon music

The salary range for this role is $144,000 - $209,000 USD. This role is equity eligible. In addition, you may receive a discretionary annual bonus based on individual and company performance. Actual compensation packages within that range are based on a wide array of factors unique to each candidate, including but not limited to skill set, years and depth of experience, certifications, and specific location.

SeatGeek is committed to providing equal employment opportunities to all employees and applicants for employment regardless of race, color, religion, creed, age, national origin or ancestry, ethnicity, sex, sexual orientation, gender identity or expression, disability, military or veteran status, or any other category protected by federal, state, or local law. As an equal opportunities employer, we recognize that diversity is a positive attribute and we welcome the differences and benefits that a diverse culture brings. Come join us!

To review our candidate privacy notice, click here.

#LI-Remote

SeatGeek believes live events are powerful experiences that unite humans. With our technological savvy and fan-first attitude we’re simplifying and modernizing the ticketing industry.

The Platform organization helps turn that vision into reality by providing a secure, reliable foundation for building and shipping products. By reducing complexity and offering well-supported, self-service tools and workflows, we enable teams across SeatGeek to move with confidence and stay focused on delivering great experiences.

We’re looking for Platform Engineers to join us in building and improving this platform. In this role, you’ll work closely with partners across engineering and product to design and deliver capabilities that are easy to use, dependable at scale, and flexible enough to support different team needs. Your work will help teams across SeatGeek build and ship with fewer surprises, especially during the moments when our systems matter most.

If this role sounds interesting to you, we encourage you to apply even if your experience doesn’t match every requirement - we value curiosity, collaboration, and a willingness to learn!

What you'll do

• Core Responsibilities
  • Design, build, and support shared platform systems and tooling that help teams across SeatGeek develop and run services reliably
  • Partner with engineering and product teams to address performance, scalability, and reliability needs as our marketplace and business grow
  • Contribute to system reliability, observability, security, and scalability through automation and well-considered abstractions
  • Participate in operating production systems, including supporting releases, taking part in an on-call rotation, and responding to incidents and support requests with guidance and collaboration from the team
  • Collaborate across teams and disciplines to identify friction and improve how software is built and operated at SeatGeek
• Impact Opportunities
  • Help evolve internal platforms, APIs, standards, and shared tooling to improve reliability and developer experience over time
  • Participate in evaluating new technologies and patterns, balancing short-term needs with long-term maintainability and operational health
  • Use automation and emerging tools, including AI-assisted workflows, to improve development and operational efficiency
  • Share context and learnings through documentation, design discussions, and collaboration across teams

What you have

• Experience contributing to the design, development, or operation of shared systems, platforms, or infrastructure that support other engineers or teams
• Familiarity with building, running, or improving production systems, and an interest in reliability, security,  scalability, and safe ways to deploy and operate software
• A thoughtful approach to writing and maintaining code, with attention to clarity, maintainability, and how others will use and operate what you build
• An interest in developer experience and platform usability, including how tools, abstractions, and workflows affect team productivity and broader business goals
• Comfort collaborating across teams and disciplines, communicating clearly, and turning broad needs into practical technical solutions with support from others
• A commitment to learning and growth (both your own and your teammates’) through knowledge sharing, feedback, and continuous improvement

Our stack

You do not need experience with all of these, but we thought you might be curious. What we care about is your experience, skills, and approach to problem solving. Tools can be learned.

• Languages: Python, Go, HCL, Yaml
• Version control: GitLab
• AI Tooling: Cursor, Claude
• Infrastructure: AWS, Kubernetes / EKS, Terraform
• Monitoring & Alerting: Datadog
• Networking: Fastly, Kong, Cilium
• Data: Kafka, Flink, Redshift

Perks

• Equity stake
• Discretionary annual bonus
• Flexible work environment, allowing you to work as many days a week in the office as you’d like or 100% remotely
• A WFH stipend to support your home office setup
• Unlimited PTO
• Up to 16 weeks of fully-paid family leave 
• 401(k) matching 
• Student loan matching program
• Health, vision, dental, and life insurance
• Up to $25k towards family building, reproductive health services and Gender-affirming care
• $500 per year for wellness expenses
• Subscriptions to Headspace (meditation), Headspace Care (therapy), and One Medical
• $120 per month to spend on tickets to live events
• Annual subscription to Spotify, Apple Music, or Amazon music

The salary range for this role is $144,000 - $209,000 USD. This role is equity eligible. In addition, you may receive a discretionary annual bonus based on individual and company performance. Actual compensation packages within that range are based on a wide array of factors unique to each candidate, including but not limited to skill set, years and depth of experience, certifications, and specific location.

SeatGeek is committed to providing equal employment opportunities to all employees and applicants for employment regardless of race, color, religion, creed, age, national origin or ancestry, ethnicity, sex, sexual orientation, gender identity or expression, disability, military or veteran status, or any other category protected by federal, state, or local law. As an equal opportunities employer, we recognize that diversity is a positive attribute and we welcome the differences and benefits that a diverse culture brings. Come join us!

To review our candidate privacy notice, click here.

SeatGeek believes live events are powerful experiences that unite humans. With our technological savvy and fan-first attitude we’re simplifying and modernizing the ticketing industry.

The Platform organization helps turn that vision into reality by providing a secure, reliable foundation for building and shipping products. By reducing complexity and offering well-supported, self-service tools and workflows, we enable teams across SeatGeek to move with confidence and stay focused on delivering great experiences.

We’re looking for Platform Engineers to join us in building and improving this platform. In this role, you’ll work closely with partners across engineering and product to design and deliver capabilities that are easy to use, dependable at scale, and flexible enough to support different team needs. Your work will help teams across SeatGeek build and ship with fewer surprises, especially during the moments when our systems matter most.

If this role sounds interesting to you, we encourage you to apply even if your experience doesn’t match every requirement - we value curiosity, collaboration, and a willingness to learn!

What you'll do

• Core Responsibilities
  • Design, build, and support shared platform systems and tooling that help teams across SeatGeek develop and run services reliably
  • Partner with engineering and product teams to address performance, scalability, and reliability needs as our marketplace and business grow
  • Contribute to system reliability, observability, security, and scalability through automation and well-considered abstractions
  • Participate in operating production systems, including supporting releases, taking part in an on-call rotation, and responding to incidents and support requests with guidance and collaboration from the team
  • Collaborate across teams and disciplines to identify friction and improve how software is built and operated at SeatGeek
• Impact Opportunities
  • Help evolve internal platforms, APIs, standards, and shared tooling to improve reliability and developer experience over time
  • Participate in evaluating new technologies and patterns, balancing short-term needs with long-term maintainability and operational health
  • Use automation and emerging tools, including AI-assisted workflows, to improve development and operational efficiency
  • Share context and learnings through documentation, design discussions, and collaboration across teams

What you have

• Experience contributing to the design, development, or operation of shared systems, platforms, or infrastructure that support other engineers or teams
• Familiarity with building, running, or improving production systems, and an interest in reliability, security,  scalability, and safe ways to deploy and operate software
• A thoughtful approach to writing and maintaining code, with attention to clarity, maintainability, and how others will use and operate what you build
• An interest in developer experience and platform usability, including how tools, abstractions, and workflows affect team productivity and broader business goals
• Comfort collaborating across teams and disciplines, communicating clearly, and turning broad needs into practical technical solutions with support from others
• A commitment to learning and growth (both your own and your teammates’) through knowledge sharing, feedback, and continuous improvement

Our stack

You do not need experience with all of these, but we thought you might be curious. What we care about is your experience, skills, and approach to problem solving. Tools can be learned.

• Languages: Python, Go, HCL, Yaml
• Version control: GitLab
• AI Tooling: Cursor, Claude
• Infrastructure: AWS, Kubernetes / EKS, Terraform
• Monitoring & Alerting: Datadog
• Networking: Fastly, Kong, Cilium
• Data: Kafka, Flink, Redshift

Perks

• Equity stake
• Discretionary annual bonus
• Flexible work environment, allowing you to work as many days a week in the office as you’d like or 100% remotely
• A WFH stipend to support your home office setup
• Unlimited PTO
• Up to 16 weeks of fully-paid family leave 
• 401(k) matching 
• Student loan matching program
• Health, vision, dental, and life insurance
• Up to $25k towards family building, reproductive health services and Gender-affirming care
• $500 per year for wellness expenses
• Subscriptions to Headspace (meditation), Headspace Care (therapy), and One Medical
• $120 per month to spend on tickets to live events
• Annual subscription to Spotify, Apple Music, or Amazon music

The salary range for this role is $144,000 - $209,000 USD. This role is equity eligible. In addition, you may receive a discretionary annual bonus based on individual and company performance. Actual compensation packages within that range are based on a wide array of factors unique to each candidate, including but not limited to skill set, years and depth of experience, certifications, and specific location.

SeatGeek is committed to providing equal employment opportunities to all employees and applicants for employment regardless of race, color, religion, creed, age, national origin or ancestry, ethnicity, sex, sexual orientation, gender identity or expression, disability, military or veteran status, or any other category protected by federal, state, or local law. As an equal opportunities employer, we recognize that diversity is a positive attribute and we welcome the differences and benefits that a diverse culture brings. Come join us!

To review our candidate privacy notice, click here.

#LI-Remote

SeatGeek believes live events are powerful experiences that unite humans. With our technological savvy and fan-first attitude we’re simplifying and modernizing the ticketing industry.

The Platform organization helps turn that vision into reality by providing a secure and reliable foundation for building and shipping products. By reducing complexity and offering well-supported, self-service tools and workflows, we enable teams across SeatGeek to move with confidence, especially during the moments when our systems matter most.

We are looking for a Senior Platform Engineer to join SeatGeek’s Cloud Platform team in our Platform organization. In this role, you will help design, build, and operate the core cloud, compute, and networking platforms that support all of SeatGeek’s engineering teams. Cloud Platform engineers focus on scalable infrastructure, resilient networking, and well-defined golden paths that allow teams to ship safely and confidently.

SeatGeek has more services and deployments than developers, which means automation, standards, and reliability must be the default. The Cloud Platform team supports both our Enterprise and Consumer businesses as we scale primary and secondary ticketing platforms used by world-class partners and millions of fans.

If this role sounds interesting to you, we encourage you to apply even if your experience doesn’t match every requirement - we value curiosity, collaboration, and a willingness to learn!

What you'll do

• Core Responsibilities
  • Design, build, and operate shared cloud and networking platforms that support a modern, containerized, service-oriented architecture
  • Improve reliability, observability, security, and scalability through automation, standards, and well-considered abstractions
  • Engineer resilient and observable networking infrastructure that supports a diverse set of workloads across regions and environments
  • Build and maintain golden paths for compute, networking, and infrastructure to help teams deploy and operate services safely
  • Participate in operating production systems, including supporting releases, taking part in an on-call rotation, and contributing to incident response and follow-up work
• Impact Opportunities
  • Partner with application and platform teams to reduce friction in deployment, routing, monitoring, and scaling
  • Help evolve shared infrastructure tooling, APIs, and standards to improve reliability and developer experience over time
  • Evaluate new technologies and patterns with a focus on maintainability and operational health
  • Use automation and AI-assisted workflows to improve development and operational efficiency
  • Share context and learnings through documentation, design discussions, and mentorship

What you have

You love building resilient infrastructure but have an even greater love for how it’s deployed and managed. You make decisions based on data and are not afraid of experimenting to get the information you need. While checking every item below isn't necessary, you have (or are keen to have!) some of the following:

• Experience contributing to the design, development, or operation of cloud and infrastructure platforms that support other engineers or teams
• Hands-on experience running production workloads on AWS, including designing and operating infrastructure using Terraform or similar infrastructure as code tools
• Experience building, operating, or supporting systems on Kubernetes (EKS), including containerized workloads and supporting platform services
• Experience designing or operating service networking and routing, such as service discovery, traffic management, or edge routing using tools like Cilium, Envoy, Kong, or Fastly
• Familiarity with observability practices and tools such as Datadog, and using metrics, logs, and traces to diagnose issues and improve system reliability
• Ability to write and maintain automation or tooling in Go, Python, or Bash, with an emphasis on clarity, safety, and long-term maintainability
• A thoughtful approach to engineering craftsmanship, including clean abstractions, readable code, and systems that are easy for others to operate
• Comfort collaborating across teams, explaining infrastructure and networking concepts clearly, and turning broad needs into practical technical solutions
• Commitment to learning and growth through knowledge sharing, documentation, and mentorship

Our stack

You do not need experience with all of these, but we thought you might be curious. What we care about is your experience, skills, and approach to problem solving. Tools can be learned.

• Languages: Go, Python, HCL, YAML, Bash
• Infrastructure: AWS, Kubernetes and EKS, Terraform
• Networking: Cilium, Envoy, Kong, Fastly
• Observability and Incident Management: Datadog
• Datastores: Postgres, Redis, Kafka
• Secrets management: Vault
• Version control and CI/CD: GitLab and GitLab CI
• AI tooling: Cursor, GitHub Copilot, Claude Code

Perks

• Equity stake
• Discretionary annual bonus
• Flexible work environment, allowing you to work as many days a week in the office as you’d like or 100% remotely
• A WFH stipend to support your home office setup
• Unlimited PTO
• Up to 16 weeks of fully-paid family leave 
• 401(k) matching 
• Student loan matching program
• Health, vision, dental, and life insurance
• Up to $25k towards family building, reproductive health services and Gender-affirming care
• $500 per year for wellness expenses
• Subscriptions to Headspace (meditation), Headspace Care (therapy), and One Medical
• $120 per month to spend on tickets to live events
• Annual subscription to Spotify, Apple Music, or Amazon music

The salary range for this role is $144,000 - $209,000 USD. This role is equity eligible. In addition, you may receive a discretionary annual bonus based on individual and company performance. Actual compensation packages within that range are based on a wide array of factors unique to each candidate, including but not limited to skill set, years and depth of experience, certifications, and specific location.

SeatGeek is committed to providing equal employment opportunities to all employees and applicants for employment regardless of race, color, religion, creed, age, national origin or ancestry, ethnicity, sex, sexual orientation, gender identity or expression, disability, military or veteran status, or any other category protected by federal, state, or local law. As an equal opportunities employer, we recognize that diversity is a positive attribute and we welcome the differences and benefits that a diverse culture brings. Come join us!

To review our candidate privacy notice, click here.

SeatGeek believes live events are powerful experiences that unite humans. With our technological savvy and fan-first attitude we’re simplifying and modernizing the ticketing industry.

The Platform organization helps turn that vision into reality by providing a secure and reliable foundation for building and shipping products. By reducing complexity and offering well-supported, self-service tools and workflows, we enable teams across SeatGeek to move with confidence, especially during the moments when our systems matter most.

We are looking for a Senior Platform Engineer to join SeatGeek’s Cloud Platform team in our Platform organization. In this role, you will help design, build, and operate the core cloud, compute, and networking platforms that support all of SeatGeek’s engineering teams. Cloud Platform engineers focus on scalable infrastructure, resilient networking, and well-defined golden paths that allow teams to ship safely and confidently.

SeatGeek has more services and deployments than developers, which means automation, standards, and reliability must be the default. The Cloud Platform team supports both our Enterprise and Consumer businesses as we scale primary and secondary ticketing platforms used by world-class partners and millions of fans.

If this role sounds interesting to you, we encourage you to apply even if your experience doesn’t match every requirement - we value curiosity, collaboration, and a willingness to learn!

What you'll do

• Core Responsibilities
  • Design, build, and operate shared cloud and networking platforms that support a modern, containerized, service-oriented architecture
  • Improve reliability, observability, security, and scalability through automation, standards, and well-considered abstractions
  • Engineer resilient and observable networking infrastructure that supports a diverse set of workloads across regions and environments
  • Build and maintain golden paths for compute, networking, and infrastructure to help teams deploy and operate services safely
  • Participate in operating production systems, including supporting releases, taking part in an on-call rotation, and contributing to incident response and follow-up work
• Impact Opportunities
  • Partner with application and platform teams to reduce friction in deployment, routing, monitoring, and scaling
  • Help evolve shared infrastructure tooling, APIs, and standards to improve reliability and developer experience over time
  • Evaluate new technologies and patterns with a focus on maintainability and operational health
  • Use automation and AI-assisted workflows to improve development and operational efficiency
  • Share context and learnings through documentation, design discussions, and mentorship

What you have

You love building resilient infrastructure but have an even greater love for how it’s deployed and managed. You make decisions based on data and are not afraid of experimenting to get the information you need. While checking every item below isn't necessary, you have (or are keen to have!) some of the following:

• Experience contributing to the design, development, or operation of cloud and infrastructure platforms that support other engineers or teams
• Hands-on experience running production workloads on AWS, including designing and operating infrastructure using Terraform or similar infrastructure as code tools
• Experience building, operating, or supporting systems on Kubernetes (EKS), including containerized workloads and supporting platform services
• Experience designing or operating service networking and routing, such as service discovery, traffic management, or edge routing using tools like Cilium, Envoy, Kong, or Fastly
• Familiarity with observability practices and tools such as Datadog, and using metrics, logs, and traces to diagnose issues and improve system reliability
• Ability to write and maintain automation or tooling in Go, Python, or Bash, with an emphasis on clarity, safety, and long-term maintainability
• A thoughtful approach to engineering craftsmanship, including clean abstractions, readable code, and systems that are easy for others to operate
• Comfort collaborating across teams, explaining infrastructure and networking concepts clearly, and turning broad needs into practical technical solutions
• Commitment to learning and growth through knowledge sharing, documentation, and mentorship

Our stack

You do not need experience with all of these, but we thought you might be curious. What we care about is your experience, skills, and approach to problem solving. Tools can be learned.

• Languages: Go, Python, HCL, YAML, Bash
• Infrastructure: AWS, Kubernetes and EKS, Terraform
• Networking: Cilium, Envoy, Kong, Fastly
• Observability and Incident Management: Datadog
• Datastores: Postgres, Redis, Kafka
• Secrets management: Vault
• Version control and CI/CD: GitLab and GitLab CI
• AI tooling: Cursor, GitHub Copilot, Claude Code

Perks

• Equity stake
• Discretionary annual bonus
• Flexible work environment, allowing you to work as many days a week in the office as you’d like or 100% remotely
• A WFH stipend to support your home office setup
• Unlimited PTO
• Up to 16 weeks of fully-paid family leave 
• 401(k) matching 
• Student loan matching program
• Health, vision, dental, and life insurance
• Up to $25k towards family building, reproductive health services and Gender-affirming care
• $500 per year for wellness expenses
• Subscriptions to Headspace (meditation), Headspace Care (therapy), and One Medical
• $120 per month to spend on tickets to live events
• Annual subscription to Spotify, Apple Music, or Amazon music

The salary range for this role is $144,000 - $209,000 USD. This role is equity eligible. In addition, you may receive a discretionary annual bonus based on individual and company performance. Actual compensation packages within that range are based on a wide array of factors unique to each candidate, including but not limited to skill set, years and depth of experience, certifications, and specific location.

SeatGeek is committed to providing equal employment opportunities to all employees and applicants for employment regardless of race, color, religion, creed, age, national origin or ancestry, ethnicity, sex, sexual orientation, gender identity or expression, disability, military or veteran status, or any other category protected by federal, state, or local law. As an equal opportunities employer, we recognize that diversity is a positive attribute and we welcome the differences and benefits that a diverse culture brings. Come join us!

To review our candidate privacy notice, click here.

#LI-Remote

SeatGeek believes live events are powerful experiences that unite humans. With our technological savvy and fan-first attitude we’re simplifying and modernizing the ticketing industry.

SeatGeek is a technology innovator on a mission to disrupt the $300 billion ticketing industry. We have the product, vision, and team to make life better for performers, venues, and fans, and build a generational consumer brand in the process. All we’re missing is you.

We are looking for Software Engineers with varying levels of experience to join SeatGeek’s R&D team.

What you'll do

• Run a modern, containerized service-oriented architecture using industry-leading software development practices
• Ship code to production many times a day
• Solve complex performance problems, build a many-sided marketplace, empower a data-driven business and scale our software to support our booming business
• Build performant, beautiful, inclusive user interfaces that delight our users and enhance our brand
• Evaluate new technologies and improve our software stack to keep our technological edge
• Leverage cutting-edge AI tools to bring ideas to life faster than ever while upholding SeatGeek’s technical and product standards
• Work across team and discipline boundaries to develop the best product in our industry

What you have

• Experience building business critical software in a fast-paced environment. We'll be interested in hearing about what you've built and how
• Experience solving complex technical challenges. SeatGeek engineers create custom solutions to unique ticketing problems, including high traffic onsales, interactive venue maps, inventory tracking, and event matching. We'll be excited to hear about challenging problems you've solved
• Passion for software craftsmanship and product. You have well-considered opinions about how software should work, and hold yourself and your code to a high standard
• A product mindset. You think beyond the code, about user experience, business impact, and what makes a great product tick
• Commitment to your teammates. You enjoy working with a diverse group of people with different experiences and take pride in mentoring and learning from others

Our stack

You do not need experience with all of these, but we thought you might be curious. What we care about is your experience, skills, and approach to problem solving. Tools can be learned.

• Languages + Frameworks: Python + FastAPI, Go, C# + .NET Core 
• Datastores: Postgres, MemcachedRedis, Elasticsearch
• Cloud: AWS, k8s, argo
• Version control: Gitlab
• AI Tooling: Cursor, Github Copliot, Claude Code
• Observability: Datadog
• Client-side: React+Typescript, Swift, Kotlin

Perks

• Equity stake
• Discretionary annual bonus
• Flexible work environment, allowing you to work as many days a week in the office as you’d like or 100% remotely
• A WFH stipend to support your home office setup
• Unlimited PTO
• Up to 16 weeks of fully-paid family leave 
• 401(k) matching 
• Student loan matching program
• Health, vision, dental, and life insurance
• Up to $25k towards family building, reproductive health services and Gender-affirming care
• $500 per year for wellness expenses
• Subscriptions to Headspace (meditation), Headspace Care (therapy), and One Medical
• $120 per month to spend on tickets to live events
• Annual subscription to Spotify, Apple Music, or Amazon music

The salary range for this role is $145,000 - $209,000 USD. This role is equity eligible. In addition, you may receive a discretionary annual bonus based on individual and company performance. Actual compensation packages within that range are based on a wide array of factors unique to each candidate, including but not limited to skill set, years and depth of experience, certifications, and specific location.

SeatGeek is committed to providing equal employment opportunities to all employees and applicants for employment regardless of race, color, religion, creed, age, national origin or ancestry, ethnicity, sex, sexual orientation, gender identity or expression, disability, military or veteran status, or any other category protected by federal, state, or local law. As an equal opportunities employer, we recognize that diversity is a positive attribute and we welcome the differences and benefits that a diverse culture brings. Come join us!

To review our candidate privacy notice, click here.

SeatGeek believes live events are powerful experiences that unite humans. With our technological savvy and fan-first attitude we’re simplifying and modernizing the ticketing industry.

SeatGeek is a technology innovator on a mission to disrupt the $300 billion ticketing industry. We have the product, vision, and team to make life better for performers, venues, and fans, and build a generational consumer brand in the process. All we’re missing is you.

You will join a group that bridges the gap between research and production-ready ML systems. Your work will directly impact how millions of fans discover and purchase tickets, how we optimize pricing and inventory, how we personalize the SeatGeek experience, and how we prevent fraud across our marketplace. You will design and build ML infrastructure and services that operate at scale, turning complex algorithms into reliable, fast, and maintainable systems that drive business value.

What you'll do

• Design, build, and deploy machine learning models and systems that operate reliably at scale in production
• Build and maintain ML infrastructure including feature stores, model serving platforms, and real-time inference pipelines
• Embed on a product engineering team and collaborate closely with data scientists, PMs ,and Software Engineers to translate research and experimental models into production-ready systems
• Solve complex technical challenges unique to the ticketing industry, including real-time pricing optimization, demand forecasting, and fraud detection
• Develop automated ML pipelines for training, validation, deployment, and monitoring using MLOps best practices
• Work across team and discipline boundaries to evangelize ML capabilities and build them into SeatGeek's core product offerings

What you have

• Experience building and deploying machine learning systems in production environments. We'll be interested in hearing about the systems you've built, the scale you've operated at, and the business impact you've driven
• 4+ years of experience in software engineering with at least 2+ years focused on machine learning systems and MLOps
• Strong programming skills in Python and experience with ML frameworks like scikit-learn, TensorFlow, PyTorch, or similar
• Experience with cloud platforms and containerization technologies
• Understanding of both batch and real-time ML systems, including experience with model serving, A/B testing, and performance monitoring
• Passion for software craftsmanship and product. You have well-considered opinions about how systems should be built, and hold yourself and your code to a high standard
• A product mindset. You think beyond the model accuracy, about user experience, business impact, system reliability, and what makes a great product tick
• Commitment to your teammates. You enjoy working with a diverse group of people with different experiences and take pride in mentoring and learning from others

Our stack

You do not need experience with all of these, but we thought you might be curious. What we care about is your experience, skills, and approach to problem solving. Tools can be learned.

• Languages + Frameworks: Python + FastAPI, Go, C# + .NET Core 
• Datastores: Postgres, MemcachedRedis, Elasticsearch
• Cloud: AWS (SageMaker, Redshift, ECS), Airflow for orchestration
• Version control: Gitlab
• AI Tooling: Cursor, Github Copliot, Claude Code
• Observability: Datadog

Perks

• Equity stake
• Discretionary annual bonus
• Flexible work environment, allowing you to work as many days a week in the office as you’d like or 100% remotely
• A WFH stipend to support your home office setup
• Unlimited PTO
• Up to 16 weeks of fully-paid family leave 
• 401(k) matching 
• Student loan matching program
• Health, vision, dental, and life insurance
• Up to $25k towards family building, reproductive health services and Gender-affirming care
• $500 per year for wellness expenses
• Subscriptions to Headspace (meditation), Headspace Care (therapy), and One Medical
• $120 per month to spend on tickets to live events
• Annual subscription to Spotify, Apple Music, or Amazon music

The salary range for this role is $145,000 - $209,000 USD. This role is equity eligible. In addition, you may receive a discretionary annual bonus based on individual and company performance. Actual compensation packages within that range are based on a wide array of factors unique to each candidate, including but not limited to skill set, years and depth of experience, certifications, and specific location.

SeatGeek is committed to providing equal employment opportunities to all employees and applicants for employment regardless of race, color, religion, creed, age, national origin or ancestry, ethnicity, sex, sexual orientation, gender identity or expression, disability, military or veteran status, or any other category protected by federal, state, or local law. As an equal opportunities employer, we recognize that diversity is a positive attribute and we welcome the differences and benefits that a diverse culture brings. Come join us!

To review our candidate privacy notice, click here.

#LI-Remote

SeatGeek believes live events are powerful experiences that unite humans. With our technological savvy and fan-first attitude we’re simplifying and modernizing the ticketing industry.

SeatGeek is looking for a security engineering professional for our Security team. As a Lead Software Engineer, Security, you’ll be involved in a mix of incident response, threat hunting, security engineering, and a trace of red teaming.

You’ll be leading critical security initiatives that strengthen our secure-by-default posture across our platform, products, and company. You’ll pair architectural guidance with hands-on engineering — building paved roads, tooling, and automated detection/response that scale. You’ll operate in a fast-paced, collaborative environment, partnering with both engineering and non-engineering teams to reduce risk without slowing builders down. As a lead engineer, you’ll own high-impact work end-to-end, mentor teammates, and help shape the roadmap and culture that make the secure path the easy path — from cloud and code to laptops, identity, email, and awareness.

What you'll do

• Deliver proactive, secure-by-default protections across the stack (cloud, CI/CD, applications, and endpoints) by creating paved roads and guardrails that reduce risk at scale and become the default way to build
• Provide practical security guidance on new products and technologies, emphasizing secure-by-default patterns that fit seamlessly into existing workflows
• Lead design reviews and threat modeling for high-impact features and services; identify risks early and ensure mitigations are designed in
• Build and scale security tooling that prevents issues at build/deploy time and automates detection and response in production
• Evolve our detection and incident response capabilities — improve signal quality, tune detections, and implement automated responders to reduce manual toil and time to contain
• Partner across business functions to strengthen company-wide security: endpoint and device trust, identity and email protections, security awareness and training, vendor reviews and risk assessments, and support for compliance (e.g., PCI/SOX)
• Protect SeatGeek from abuse and bots at the edge and app layers through layered defenses and tuning
• Lead and participate in notable security incidents and tabletops; improve runbooks, processes, and stakeholder communications after each event
• Mentor engineers, uplevel secure coding practices, and contribute to a positive, pragmatic security culture across the company

What you have

• 5+ years of broad, hands-on experience across multiple security domains, with strong software engineering fundamentals; track record of leading cross-domain security projects end-to-end (from design through rollout and adoption)
• Proficiency in one or more programming languages (we use Python, Go, and C#); you write production-quality code and perform rigorous reviews for correctness and security
• Track record of partnering across product, platform, and business functions to drive company-wide security outcomes
• Proven ability to deliver holistic, scalable prevention across security domains (platform/cloud, applications, CI/CD, identity and endpoints), favoring paved roads and default guardrails over one-off fixes
• Ability to think like both an attacker and a defender — leveraging each perspective to strengthen the other and drive meaningful improvements in prevention, detection, and response
• Community contributions (research, talks/blogging/OSS) and hands-on bot/abuse mitigation experience are a plus

Our stack

You do not need experience with all of these, but we thought you might be curious. What we care about is your experience, skills, and approach to problem solving. Tools can be learned.

• Central Logging and Monitoring: Datadog
• Cloud Platform: AWS
• Code Versioning: GitLab
• Container Orchestration: Kubernetes
• Dashboarding: Hex and Looker
• Data Warehouse: Redshift
• Endpoint Detection and Response: CrowdStrike
• Languages: C#, Go, Python, SQL, and Terraform

Perks

• Equity stake
• Discretionary annual bonus
• Flexible work environment, allowing you to work as many days a week in the office as you’d like or 100% remotely
• A WFH stipend to support your home office setup
• Unlimited PTO
• Eligible for the SG discretionary annual bonus based on individual and company performance
• Up to 16 weeks of fully-paid family leave 
• 401(k) matching 
• Student loan matching program
• Health, vision, dental, and life insurance
• Up to $25k towards family building, reproductive health services and Gender-affirming care
• $500 per year for wellness expenses
• Subscriptions to Headspace (meditation), Headspace Care (therapy), and One Medical
• $120 per month to spend on tickets to live events
• Annual subscription to Spotify, Apple Music, or Amazon music

The salary range for this role is $170,000 - $248,000 USD. This role is equity eligible. In addition, you may receive a discretionary annual bonus based on individual and company performance. Actual compensation packages within that range are based on a wide array of factors unique to each candidate, including but not limited to skill set, years and depth of experience, certifications, and specific location.

SeatGeek is committed to providing equal employment opportunities to all employees and applicants for employment regardless of race, color, religion, creed, age, national origin or ancestry, ethnicity, sex, sexual orientation, gender identity or expression, disability, military or veteran status, or any other category protected by federal, state, or local law. As an equal opportunities employer, we recognize that diversity is a positive attribute and we welcome the differences and benefits that a diverse culture brings. Come join us!

To review our candidate privacy notice, click here.

#LI-Remote

SeatGeek believes live events are powerful experiences that unite humans. With our technological savvy and fan-first attitude we’re simplifying and modernizing the ticketing industry.

SeatGeek is looking for a security engineering professional for our Security team. As a Lead Software Engineer, Security, you’ll be involved in a mix of incident response, threat hunting, security engineering, and a trace of red teaming.

You’ll be leading critical security initiatives that strengthen our secure-by-default posture across our platform, products, and company. You’ll pair architectural guidance with hands-on engineering — building paved roads, tooling, and automated detection/response that scale. You’ll operate in a fast-paced, collaborative environment, partnering with both engineering and non-engineering teams to reduce risk without slowing builders down. As a lead engineer, you’ll own high-impact work end-to-end, mentor teammates, and help shape the roadmap and culture that make the secure path the easy path — from cloud and code to laptops, identity, email, and awareness.

What you'll do

• Deliver proactive, secure-by-default protections across the stack (cloud, CI/CD, applications, and endpoints) by creating paved roads and guardrails that reduce risk at scale and become the default way to build
• Provide practical security guidance on new products and technologies, emphasizing secure-by-default patterns that fit seamlessly into existing workflows
• Lead design reviews and threat modeling for high-impact features and services; identify risks early and ensure mitigations are designed in
• Build and scale security tooling that prevents issues at build/deploy time and automates detection and response in production
• Evolve our detection and incident response capabilities — improve signal quality, tune detections, and implement automated responders to reduce manual toil and time to contain
• Partner across business functions to strengthen company-wide security: endpoint and device trust, identity and email protections, security awareness and training, vendor reviews and risk assessments, and support for compliance (e.g., PCI/SOX)
• Protect SeatGeek from abuse and bots at the edge and app layers through layered defenses and tuning
• Lead and participate in notable security incidents and tabletops; improve runbooks, processes, and stakeholder communications after each event
• Mentor engineers, uplevel secure coding practices, and contribute to a positive, pragmatic security culture across the company

What you have

• 5+ years of broad, hands-on experience across multiple security domains, with strong software engineering fundamentals; track record of leading cross-domain security projects end-to-end (from design through rollout and adoption)
• Proficiency in one or more programming languages (we use Python, Go, and C#); you write production-quality code and perform rigorous reviews for correctness and security
• Track record of partnering across product, platform, and business functions to drive company-wide security outcomes
• Proven ability to deliver holistic, scalable prevention across security domains (platform/cloud, applications, CI/CD, identity and endpoints), favoring paved roads and default guardrails over one-off fixes
• Ability to think like both an attacker and a defender — leveraging each perspective to strengthen the other and drive meaningful improvements in prevention, detection, and response
• Community contributions (research, talks/blogging/OSS) and hands-on bot/abuse mitigation experience are a plus

Our stack

You do not need experience with all of these, but we thought you might be curious. What we care about is your experience, skills, and approach to problem solving. Tools can be learned.

• Central Logging and Monitoring: Datadog
• Cloud Platform: AWS
• Code Versioning: GitLab
• Container Orchestration: Kubernetes
• Dashboarding: Hex and Looker
• Data Warehouse: Redshift
• Endpoint Detection and Response: CrowdStrike
• Languages: C#, Go, Python, SQL, and Terraform

Perks

• Equity stake
• Discretionary annual bonus
• Flexible work environment, allowing you to work as many days a week in the office as you’d like or 100% remotely
• A WFH stipend to support your home office setup
• Unlimited PTO
• Eligible for the SG discretionary annual bonus based on individual and company performance
• Up to 16 weeks of fully-paid family leave 
• 401(k) matching 
• Student loan matching program
• Health, vision, dental, and life insurance
• Up to $25k towards family building, reproductive health services and Gender-affirming care
• $500 per year for wellness expenses
• Subscriptions to Headspace (meditation), Headspace Care (therapy), and One Medical
• $120 per month to spend on tickets to live events
• Annual subscription to Spotify, Apple Music, or Amazon music

The salary range for this role is $170,000 - $248,000 USD. This role is equity eligible. In addition, you may receive a discretionary annual bonus based on individual and company performance. Actual compensation packages within that range are based on a wide array of factors unique to each candidate, including but not limited to skill set, years and depth of experience, certifications, and specific location.

SeatGeek is committed to providing equal employment opportunities to all employees and applicants for employment regardless of race, color, religion, creed, age, national origin or ancestry, ethnicity, sex, sexual orientation, gender identity or expression, disability, military or veteran status, or any other category protected by federal, state, or local law. As an equal opportunities employer, we recognize that diversity is a positive attribute and we welcome the differences and benefits that a diverse culture brings. Come join us!

To review our candidate privacy notice, click here.

#LI-Remote