Our company, Wolt License Services (WLS), is a dynamic organization specializing in payment and financial services for our parent company Wolt, a prominent platform marketplace, and Wolt’s customers. WLS currently manages all merchant payment flows across 22 markets, ensuring strict adherence to regulatory requirements, including AML, safeguarding customer funds, and maintaining robust internal controls. As a licensed and supervised payment and e-money institution, we are committed to upholding the highest standards of integrity, transparency, and efficiency in our operations.

As we continue to expand our financial services and drive innovation, we are seeking to strengthen our regulatory compliance capabilities by recruiting a highly skilled and experienced KYC/B Lead to join our 1LoD team. The KYC/B Lead will be responsible for the implementation of a comprehensive business and personal customer onboarding procedures and supporting in ensuring the institution's compliance with AML regulations and FIN-FSA guidelines on customer due diligence. This role requires a deep understanding of regulatory standards, together with knowledge around market best practices for CDD in a fintech and effective communication with key stakeholders across the DoorDash group of companies. The role will report to the Head of Financial Crime Prevention.

What you'll be doing

• Managing activities related to customer due diligence for business and personal customers, including: onboarding, ongoing and enhanced due diligence, customer risk scoring, and management of vendors, who are providing necessary technical capabilities for CDD.
• Serve as the subject matter expert for KYC and KYB, leading relevant policy implementations and control designs, monitoring industry best practices developments across EU/EEA and supporting relevant tooling enhancement developments and  implementations.
• Providing functional guidance to relevant operational teams, including training, clear instructions, and oversight; fostering a strong compliance culture and driving continuous improvements through daily support and awareness programs.
• Maintaining full oversight of the customer risk landscape and CDD lifecycles, ensuring all customers are onboarded in a compliant manner and stay compliant throughout their lifecycle. 
• Supporting in the preparations of regular reports to Senior Management on the status of CDD activities, their risks, compliance, and performance metrics.
• Acting as the primary escalation point and bridge between WLS and its customer onboarding operational teams, fostering strong internal cooperation and managing operational teams responses during incidents.

Our humble expectations

• Bachelor’s or Master’s degree in Business, Law, Finance or a related field.
• 6+ years in Financial Crime Prevention within financial services, ideally in a Payment or E-Money Institution or marketplace/payment platform, with proven expertise in framework design, control ownership and regulatory engagement.
• Strong understanding of AML/CFT regulations, EU/EEA regulatory frameworks (e.g., Payment Services Directive 2 and the E-Money Directive) and best practices for customer due diligence.
• Experience developing technical capabilities and procedures for customer onboarding, overall customer due diligence and enhanced due diligence. 
• Strong analytical, organizational and communication skills. Ability to work independently and collaboratively in a fast-paced environment while keeping the relevant stakeholders aligned.
• Experience working with operations, product, or engineering teams to launch new products or enter new markets is highly advantageous.

Next Steps

If you are excited about working in a high-growth environment, taking ownership, and being part of an extremely ambitious team, then click below to apply and get the conversation going! 

Please note that we do not accept applications sent by mail. You should submit your application through our careers website!

Compensation

The successful candidate’s starting pay will fall within the pay range listed below and is determined based on factors such as the candidate’s skills, experience and qualifications. Please note, that the starting pay may vary if the candidate does not fully meet the expectations as outlined in this job posting. 

The salary below is the monthly salary range for this position. 

To learn more about our benefits, please do not hesitate to bring this up with our Talent Acquisition Partner!

Poland Pay Range:

 19274 PLN - 24092 PLN 

At Wolt, world-class customer service isn’t an afterthought, it’s at the heart of everything we do 💙 We’ve built our reputation on delivering fast, thoughtful, and high-quality support, and we’ve done that by investing deeply in our own technology. Rather than just reacting to problems, we aim to solve them before our customers and partners even notice. Behind the scenes, that means building systems that scale globally, handle real-world complexity, and empower support teams to do their very best work. 

This is where the Multilingual Intelligence & Resolution Automation (MIRA) team comes in. The team is on a mission to make customer support truly borderless. We’re building intelligent, AI-powered systems used across Wolt, DoorDash, and Deliveroo, including a real-time translation engine that supports seamless conversations across 20+ languages. Processing hundreds of requests per minute and powered by modern cloud infrastructure and state-of-the-art LLMs, this system enables borderless support and helps create experiences that feel natural, human, and native, no matter where you are in the world. And we’re only just getting started. 🚀

What you’ll be doing

• Design, build, and operate scalable backend services powering real-time, customer-facing systems
• Develop and evolve AI-powered translation capabilities using LLMs in production
• Help build the tooling and infrastructure needed to evaluate models across quality, latency, and cost
• Collaborate closely with product, applied science, frontend, and platform teams to turn complex support problems into robust user-facing systems
• Take ownership of technical decisions and help shape the architecture and future direction of the system
• Improve the performance, reliability, and operational readiness of services handling real production traffic
• Continuously explore better ways of working, including leveraging AI tools to improve development workflows

Our humble expectations

• 👉 You have solid experience designing, building, and integrating quality software (microservices) at scale within a complex domain.
• 👉 You have strong backend development skills in Python or Go (interest in other tech is highly appreciated)
• 👉 You actively leverage modern AI tools (such as GitHub Copilot, Claude, ChatGPT or similar) to enhance your productivity, code quality, and day-to-day development workflow.
• 👉 You have strong technical leadership skills.
• 👉 You have experience with cloud platforms (AWS or similar), container orchestration (Kubernetes, Docker), observability tools (such as DataDog), and database technologies (SQL and NoSQL).
• 👉 Your stakeholder management skills are excellent.
• 👉 You're a pragmatic problem-solver with a growth mindset, eager to step outside your comfort zone and continuously learn.
• 👉 You're comfortable working with real-world data and its nuances.

What we offer

• A chance to build something that truly matters, technology that enables people to connect and solve problems across languages and borders
• The opportunity to work with AI and LLMs in real, high-impact production use cases
• Flexibility to work from Helsinki or Tallinn (hybrid), or remotely within Finland or Estonia
• Being part of a global engineering organization of 2000+ people, we aim to build none other than the best-in-the-world engineering team here.
• You’ll get to work in a company culture where we take ownership beyond the obvious, do common things uncommonly well, we think big but stay humble, do right by people, we treat others kindly and justly, recognise that if we don’t learn, we won’t stay still but fall behind, and keep in mind that Luke was Yoda’s greatest achievement.

🙌 Join us for an exciting journey of creating technology that brings joy, simplicity, and earnings to the neighbourhoods of the world!

World-class customer service is one of the cornerstones of Wolt 💙 Over the years we have invested a lot in our in-house built support tooling. Why? Because we're convinced it's the secret sauce that ensures smiles on the faces of our customers and partners across all 30 countries that we operate in. We take huge pride in our customer operations’ quality, so on top of building delightful support experiences in our consumer app we also aim to uncover and tackle issues before our customers and partners even notice something might be wrong.

In a nutshell, the Support Productivity team is building world-class internal tools for our customer, merchant and courier support. Support is a big deal for us and we will do our best to keep our 25M+ registered customers, 200.000+ courier partners, and 100.000+ restaurant and retail partners happy. Support Productivity is a new team is playing a key role in this equation and it takes some real serious work from our dedicated support teams in each of the 30 countries to ensure the satisfaction of those customers and partners 

We are building several admin applications on top of our inhouse chat application to provide a custom support platform that is scalable, reliable and efficient. Our tool supports several thousand concurrent users on top of our in-house chat application built to serve 20mil+ conversations each month. 

So, if you're ready to roll up your sleeves and craft tools that match the same level of quality and passion we dedicate to creating our external solutions, you've found your tribe at Wolt! 💙

📍This role can be based in our tech hub in Tallinn or Helsinki.

Key Responsibilities:

1. Develop responsive and user-friendly interfaces using modern frameworks such as React + TypeScript
2. Collaborate with cross-functional teams to translate designs and requirements into functional features.
3. Ensure performance, scalability, and accessibility of web applications across browsers and devices.
4. Debug, test, and maintain codebases to ensure reliability and quality.
5. Stay updated with frontend technologies and implement best practices.

Our humble expectations

• Frontend experience with focus on React.js and TypeScript,
• Testing experience is considered as a plus (unit testing - Jest, react-testing-library),
• Experience in building scalable and efficient frontend applications 
• Curiosity and willingness to learn
• Ability to communicate effectively with stakeholders
• Product thinking - you should not only do what’s being told, but participate in conversations, and challenge the proposed solutions

Nice to have:

• Experience with backend is a benefit (NodeJs, Python, MongoDB). 

Next steps:

These positions will be filled as soon as we find the right persons, so make sure to apply as soon as you realize you really, really want to join us!

The Global Support team drives Wolt’s long-term strategy, scalable processes, and sustainable business models across our 30+ markets. We work closely with regional teams, and functional leaders across Product, Analytics, Legal, Other Global functions and more to execute high-impact, company-wide initiatives.

We’re looking for a Strategy & Operations Manager to join our Global Support team. In this role, you will redefine how we collect, analyze, and act on refunds and contact rate, working closely with regional and product teams to improve customer experience - ensuring their voices shape our decisions and initiatives. 

Strategy and Operations Managers are critical in standardising and improving our operating models across our markets. To be successful in this role is to have an impact across multiple markets in a way that positively impacts our overall customer experience and helps us become more financially efficient as a business. 

What you’ll be doing

The Employee’s duties and responsibilities include among other things:

• Optimize Contact Rate Reduction: Systematically analyze and address key drivers of customer support inquiries. Develop and implement high-impact process improvements, prioritize automation opportunities, and collaborate with the Support Product team to enhance self-service solutions.
• Drive Data-Backed Operational Excellence: Establish and refine KPIs to monitor performance, conduct deep-dive analyses to identify trends, and generate actionable insights that inform strategic decisions.
• Strategic Stakeholder Engagement: Build and maintain strong partnerships with Regional Support, Product, Analytics, Merchant Operations, and Delivery Operations teams to drive alignment on key business objectives.
• Expand Outsourcing Capabilities: Strategically assess and implement internal and external outsourcing opportunities to optimize cost, efficiency, and service quality.
• Ensure Agile Response to Business Needs: Maintain a proactive and flexible approach to addressing urgent operational challenges—whether responding to performance fluctuations in specific markets, supporting new product launches, or facilitating entry into new markets.
• Scale Wolt’s Operational Model: Identify and execute opportunities to enhance tools, products, and workflows across functions, ensuring operational efficiency and scalability as the business grows.

Qualifications 

• Experience in Strategy & Operations – 4+ years of experience in business development, strategy, or operations, with a track record of driving growth, optimizing processes, and leading cross-functional initiatives in a fast-paced environment. Experience in tech, support, or delivery is a plus, but not required
• Data-driven & Analytical – Strong skills in analytics, research, and problem-solving. You use data to drive strategy, monitor performance, and uncover improvement opportunities.
• Project Management & Execution – Ability to lead projects, work cross-functionally, and manage multiple priorities. You thrive in structured problem-solving and have a bias for action.
• Excellent Communication – Strong storytelling and data-backed decision-making. You communicate insights and strategic visions clearly at all levels.
• Stakeholder Management – Experience working with regional teams, product managers, and leadership to drive alignment and impact.
• Tooling –  Proficiency in Looker, SQL, or similar business analytics tools to extract insights and drive action is a plus.
• Additional Requirements – Fluency in English and valid EU work authorization. 

Additional Information

If you are excited about working in a high-growth environment, taking ownership, and being part of an extremely ambitious team, then click below to apply and get the conversation going!

We will be reviewing applications on an on-going basis, so send through your application along with your CV as soon as possible! 💙

We are seeking an experienced Manager to join our Finance & Strategy (F&S) team and support the Global Courier function.

The Logistics (Courier) function is responsible for our operations globally as well as trust & safety. The function ensures we have the right courier supply balance, growing efficiency across our courier operations, and helps courier partners deliver more with fair compensation. The function also drives the development and execution of comprehensive strategies, policies and initiatives as we’re pushing to have the best real-time customer support in the world.

The Courier Finance & Strategy team plays a key role in the success of Wolt, strategically and financially. The team owns the P&L and ensures the right capital allocation within given constraints to hit the operational targets. You will support the function leadership in establishing a vision forward, setting ambitious targets and supporting the organization in reaching them. Your work will cover performance tracking, capital allocation proposals, developing advanced financial models, analyzing data and providing valuable business insights for decision making. As part of the Team, you will be a financial and strategic partner for the Courier functions leadership globally.

The team is part of the global Finance & Strategy team, closely partnering up with our Global Head of Operations. In your work, you will also collaborate closely with accounting, analytics, product and local market teams. Our finance and analytics teams provide the treasure trove of high quality data for you to base your work on, and you will jointly develop our reporting and data structures with them to enable us to do even more. There are exciting opportunities in product development, and you will participate in that work, helping us prioritize our efforts as we unlock even more possibilities for us and our partners to succeed through technology. Ultimately, our regions and local markets are executing the plans and you will work closely with them to make our visions become reality.

What you’ll be doing

• Support and drive the process of providing financial and strategic targets in close collaboration with the Courier leadership
• Identify and analyze trends, variances, and key performance indicators to provide insights and recommendations on strategic capital allocation to management
• Develop advanced financial models to support business planning and decision-making
• Help prepare and analyze financial reports, including weekly, monthly and quarterly management reports, forecasts and budgets for Courier function
• Collaborate with cross-functional teams, including sales, marketing, and operations to understand business drivers and influence decision making
• Participate in developing and maintaining financial reporting and analysis tools to enhance the accuracy and efficiency of financial analysis
• Ad-hoc financial analysis and reporting requests as needed
• Participate in the continued development of accurate and effective financial reporting for Courier, ensuring accuracy and completeness of financial data and compliance with accounting standards and policies

Our humble expectations

• Bachelor's degree in Finance, Accounting, Economics, or a related field
• Relevant experience in a highly analytical role like Investment Banking, Consulting, FP&A in Tech company or similar
• Ability to work independently and as part of a team in a fast-paced, dynamic environment
• Very strong analytical skills and proficiency in financial modeling and analysis tools (e.g. Google Sheets, Excel, Looker). Experience and ability to work with large amounts of data.
• Knowledge of accounting principles and financial reporting standards
• Good communication skills, with the ability to present complex financial information in a clear and concise manner

Next steps

If you are excited about working in a high-growth environment, taking ownership of things you care about, and being part of an ambitious group of professionals, then click below to apply and get the conversation going!

We are looking for a Head of Store Operations (Grocery & Retail) to help scale Bolt’s rapidly growing business in London, UK.

With over 200 million customers in 50+ countries, Bolt is one of the fastest-growing tech companies in Europe and Africa. And it's all thanks to our people.

We believe in creating an inclusive environment where everyone is welcome, regardless of race, colour, religion, gender identity, sexual orientation, age, or disability.

Our ultimate goal is to make cities for people, not cars, and we need your help to achieve this mission!

As a Head of Store Operations (Grocery & Retail), you will sit at the heart of our marketplace, owning the end-to-end operational strategy that powers merchant excellence and shaping how we deliver service as a core pillar of Bolt’s Customer Value Proposition.

As the subject matter expert for merchant operations, you will define and scale the operating model across onboarding, catalog quality, customer support, and order reliability. 

You will drive global strategies for merchant enablement while building robust playbooks, governance frameworks, and scalable processes that ensure we consistently meet and exceed global operational KPIs. From improving operational efficiency to overseeing key operational levers, you will ensure our merchant ecosystem runs smoothly and delivers a consistently high-quality experience.

• Define and drive a "best-in-class" strategy that sets the gold standard for store operations across every market we touch.
• Take total ownership of the journey—from the moment a merchant signs to the day they become a power user—stripping away friction and boosting execution.
• Turn "how we work" into a competitive advantage by creating the frameworks and KPIs that ensure high-quality delivery at massive scale.
• Lead a rigorous, data-driven culture where insights aren’t just numbers—they are the catalysts for better retention and merchant growth.
• Partner with Product and Engineering to build the tools of the future, ensuring our workflows are as fast and reliable as the technology behind them.
• Lead and mentor a high-performing team, fostering a culture where accountability, ownership, and constant evolution are the norms.

• You have heavy-hitting operations experience across diverse geographies and complex markets.
• You don't just follow trends; you build simple, elegant processes from the ground up and obsess over that "1% improvement" every single day.
• You can zoom out to set a 3-year vision and zoom in to fix a granular workflow. You know that strategy without execution is just a daydream.
• You have a "data-first" mindset, using evidence to navigate ambiguity and turn complex hurdles into clear pathways forward.
• You are a seasoned leader who wins over stakeholders through expertise and commitment, while empowering your team to reach their full potential.
• You thrive in fast-paced environments (ideally in Grocery, 3P, or Retail) and possess a relentless ownership mindset that gets things done.

Experience is great, but what we really look for is drive, intelligence, and integrity. So even if you don’t tick every box, please consider applying!

• Accelerate your professional growth with unique career opportunities.
• Enjoy a rewarding salary and stock options, knowing that as Bolt succeeds, so do you.
• Take care of your physical and mental health with our wellness perks.
• Celebrate 5 years at Bolt with a 1-month paid sabbatical to recharge.
• Connect with colleagues at annual company events and smaller team gatherings.
• Balance flexibility and in-person collaboration with our hybrid model, including at least 12 monthly in-office days.

*Some perks may differ depending on your location and role.

We are looking for a Head of Store Operations (Grocery & Retail) to help scale Bolt’s rapidly growing business in Tallinn, Estonia

With over 200 million customers in 50+ countries, Bolt is one of the fastest-growing tech companies in Europe and Africa. And it's all thanks to our people.

We believe in creating an inclusive environment where everyone is welcome, regardless of race, colour, religion, gender identity, sexual orientation, age, or disability.

Our ultimate goal is to make cities for people, not cars, and we need your help to achieve this mission!

As a Head of Store Operations (Grocery & Retail), you will sit at the heart of our marketplace, owning the end-to-end operational strategy that powers merchant excellence and shaping how we deliver service as a core pillar of Bolt’s Customer Value Proposition.

As the subject matter expert for merchant operations, you will define and scale the operating model across onboarding, catalog quality, customer support, and order reliability. 

You will drive global strategies for merchant enablement while building robust playbooks, governance frameworks, and scalable processes that ensure we consistently meet and exceed global operational KPIs. From improving operational efficiency to overseeing key operational levers, you will ensure our merchant ecosystem runs smoothly and delivers a consistently high-quality experience.

• Define and drive a "best-in-class" strategy that sets the gold standard for store operations across every market we touch.
• Take total ownership of the journey—from the moment a merchant signs to the day they become a power user—stripping away friction and boosting execution.
• Turn "how we work" into a competitive advantage by creating the frameworks and KPIs that ensure high-quality delivery at massive scale.
• Lead a rigorous, data-driven culture where insights aren’t just numbers—they are the catalysts for better retention and merchant growth.
• Partner with Product and Engineering to build the tools of the future, ensuring our workflows are as fast and reliable as the technology behind them.
• Lead and mentor a high-performing team, fostering a culture where accountability, ownership, and constant evolution are the norms.

• You have heavy-hitting operations experience across diverse geographies and complex markets.
• You don't just follow trends; you build simple, elegant processes from the ground up and obsess over that "1% improvement" every single day.
• You can zoom out to set a 3-year vision and zoom in to fix a granular workflow. You know that strategy without execution is just a daydream.
• You have a "data-first" mindset, using evidence to navigate ambiguity and turn complex hurdles into clear pathways forward.
• You are a seasoned leader who wins over stakeholders through expertise and commitment, while empowering your team to reach their full potential.
• You thrive in fast-paced environments (ideally in Grocery, 3P, or Retail) and possess a relentless ownership mindset that gets things done.

Experience is great, but what we really look for is drive, intelligence, and integrity. So even if you don’t tick every box, please consider applying!

• Accelerate your professional growth with unique career opportunities.
• Enjoy a rewarding salary and stock options, knowing that as Bolt succeeds, so do you.
• Take care of your physical and mental health with our wellness perks.
• Celebrate 5 years at Bolt with a 1-month paid sabbatical to recharge.
• Connect with colleagues at annual company events and smaller team gatherings.
• Balance flexibility and in-person collaboration with our hybrid model, including at least 12 monthly in-office days.

*Some perks may differ depending on your location and role.

Who we are

The role 

Collaborating closely with our dynamic team of product designers and engineers, you will play a pivotal role in shaping the foundation of frontend at Helsing. Embracing a hands-on approach, you'll not only lead by example, but also spearhead the development and expansion of a tight-knit team that works across a wide-range of internal teams and products. Your primary emphasis will be on enhancing usability, creating re-usable foundations for multiple front-ends and optimising the end-user experience across the entire company.

The day-to-day

• Review code contributions, proposals, and RFCs from colleagues. At Helsing we strongly believe that unblocking others takes precedence over spending more time on your own work.

• Own the user interface end-to-end, from early wireframes and prototypes through to performant, production-ready code. You'll work closely with product and UX colleagues to shape how users interact with our tools. We have relatively few frontend engineers at Helsing; this means that we operate at a high level of autonomy and there are plenty of opportunities for impactful work.

• Propose and implement new features, capabilities, tooling, visualizations, or even full products across our stack. We encourage our engineers to look beyond their immediate team for missed opportunities, and to speak up when they identify one.

• Establish and evolve our React component library, ensuring consistency, reusability, and alignment with our visual design standards across multiple front-ends.

• Collaborate with others beyond your team and share knowledge with the wider frontend community at Helsing. Contribute to establishing our frontend engineering standards. Build or adopt tools that help enforce these standards, or make our frontend engineers more efficient in a different way.

• Become a mentor, find a mentee, and help support and develop our interviewing pipeline. The people make or break the company, and we want as many engineers as possible to be part of fostering and growing the organisation.

• Share your experience and technical know-how with other Helsingers. We host tech talks, get together for smaller "let's learn together" groups, run topical office hours or reading groups (e.g., on React or TypeScript), etc. to help each other get better with time.

• Connect with, understand, and make changes to backend systems as needed. Our backends are primarily written in Rust, and you'll need to be comfortable navigating unfamiliar codebases to unblock yourself and improve integrations. Rust experience is not a prerequisite to this role, though - you can learn that over time as needed.

• Present your work at our weekly demo sessions. We want engineers to come together around what they are working on and to feel like they are not endlessly squirrelling away at something that doesn't matter. To that end, we host (and actively work towards) demo sessions that allow early feedback, celebration of progress, and a better shared understanding of everything that goes on at Helsing.

You should apply if you

• Can write legible, maintainable, and performant frontend code - ideally using TypeScript and React.

• Are experienced with APIs and server-client communication like REST and GraphQL.

• Have experience with running a live production software.

• Are passionate about staying on top of current development best practices, libraries and frameworks.

• Are comfortable working with unfamiliar backends, ideally with some exposure to languages like Rust.

• Communicate well in English, both verbally and in writing.

• Enjoy collaborating with others, including reviewing code and pair programming.

• Are comfortable working asynchronously (writing PRs and RFCs, having discussions by email).

• Strive to improve yourself, your peers, and the culture you work in over time.

• Feel like ethical considerations are an inherent part of engineering.

Note: We operate at an intersection where women, as well as other minority groups, are systematically under-represented. We encourage you to apply even if you don’t meet all the listed qualifications; ability and impact cannot be summarised in a few bullet points.

Join Helsing and work with world-leading experts in their fields 

• Helsing’s work is important. You’ll be directly contributing to the protection of democratic countries while balancing both ethical and geopolitical concerns

• The work is unique. We operate in a domain that has highly unusual technical requirements and constraints, and where robustness, safety, and ethical considerations are vital. You will face unique Engineering and AI challenges that make a meaningful impact in the world

• Our work frequently takes us right up to the state of the art in technical innovation, be it reinforcement learning, distributed systems, generative AI, or deployment infrastructure. The defence industry is entering the most exciting phase of the technological development curve. Advances in our field of world are not incremental: Helsing is part of, and often leading, historic leaps forward

• In our domain, success is a matter of order-of-magnitude improvements and novel capabilities. This means we take bets, aim high, and focus on big opportunities. Despite being a relatively young company, Helsing has already been selected for multiple significant government contracts

• We actively encourage healthy, proactive, and diverse debate internally about what we do and how we choose to do it. Teams and individual engineers are trusted (and encouraged) to practise responsible autonomy and critical thinking, and to focus on outcomes, not conformity. At Helsing you will have a say in how we (and you!) work, the opportunity to engage on what does and doesn’t work, and to take ownership of aspects of our culture that you care deeply about

Nice to have

• Significant recent experience with React.

• Familiarity with backend interface tools like REST, GraphQL, gRPC/Protocol Buffers.

• Established understanding of modern JS bundlers, such as Vite, and experience maintaining frontend infrastructure.

• Experience with styling utility-class libraries such as TailwindCSS and building reusable React component libraries.

• Data visualization expertise (e.g., D3.js, custom charting, or complex dashboard design).

• Background in designing software for aerospace, defense, or AI end users.

What we offer

• A focus on outcomes, not time-tracking

• Competitive compensation and VSOP options

• Relocation support

• Social and education allowances

• Regular company events and all-hands to bring together employees as one team across Europe

• A hands-on onboarding program (affectionately labelled “Infraduction”), in which you will be building tooling and applications to be used across the company. This is your opportunity to learn our tech stack, explore the company, and learn how we get things done - all whilst working with other engineering teams from day one 

Helsing is an equal opportunities employer. We are committed to equal employment opportunity regardless of race, religion, sexual orientation, age, marital status, disability or gender identity. Please do not submit personal data revealing racial or ethnic origin, political opinions, religious or philosophical beliefs, trade union membership, data concerning your health, or data concerning your sexual orientation.

Who we are

The role

At Helsing we develop and deliver AI-based capabilities and the enabling infrastructure that allow semi-autonomous platforms to localise, navigate, and perceive the world in real time. We build software that is subject to significant and unorthodox technical constraints, must operate in a wide variety of constantly-changing environments, and has to support an ever-growing list of challenging use-cases. What we build ultimately ends up in the hands of real people in high-risk, high-stress situations, so must be both reliable and frictionless. Taken together, this brings a whole host of interesting engineering challenges across a wide variety of fields that you’ll help us solve. To give some examples:

• Distributed systems (e.g., intermittent connectivity and byzantine actors)

• Embedded computing (e.g., resource-constrained compute and reverse-engineering)

• Robotics (e.g., control systems and tasking)

• Networking (e.g., long-range low-bandwidth radios and cross-medium routing)

• Deployment infrastructure (e.g., air-gapped devices and heterogenous fleets)

• Security (e.g., data sharing in low-trust, no-TLS networks and actually-secret data handling)

• Machine learning (e.g., systems for model development, storage, and dissemination)

In several of these areas, we are working near the state-of-the-art; we actively read (and sometimes implement) research papers, and often need to push even further to make theory work in practice. In others, we are applying well-known techniques to real-world situations (with real-world limitations) that have never been used in before, which requires skill, diligence, and honing a deep understanding of the underlying technologies.

The day-to-day

• Review code contributions, proposals, and RFCs from colleagues. At Helsing we strongly believe that unblocking others takes precedence over spending more time on your own work.

• Propose and implement new features, capabilities, algorithms, infrastructure, or even full products across our stack. We encourage our engineers to look beyond their immediate team for missed opportunities, and to speak up when they identify one.

• Become a mentor, find a mentee, and help support and develop our interviewing pipeline. The people make or break the company, and we want as many engineers as possible to be part of fostering and growing the organisation.

• Share your experience and technical know-how with other Helsingers. We host tech talks, get together for smaller “let’s learn together” groups, run topical office hours (e.g., on Rust), etc. to help each other get better with time.

• Maintain our existing software stack, including working with internal and external customers to identify issues, improving operational reliability and performance, and fending off technical debt. The stack is a mix of Rust and Python, with Python mainly living in the ML-heavy sections.

• Further develop our tests and benchmarks, both at the micro and macro level. We operate in a domain where robustness is of the utmost importance, and an extensive and ever-improving test suite is key to achieving that. And without thorough benchmarks, we would be flying blind.

• Present your work at our weekly demo sessions. We want engineers to come together around what they are working on and to feel like they are not endlessly squirrelling away at something that doesn’t matter. To that end, we host (and actively work towards) demo sessions that allow early feedback, celebration of progress, and a better shared understanding of everything that goes on at Helsing.

You should apply if you

• Can write legible, maintainable, and performant code.

• Communicate well in English, both verbally and in writing.

• Enjoy collaborating with others, including reviewing code and pair programming.

• Are comfortable working asynchronously (writing PRs and RFCs, having discussions by email).

• Have backend development experience, ideally with a language like Rust, Java, Go, or C++.

• Are familiar with backend interface tools like REST, GraphQL, gRPC/Protocol Buffers, and Arrow.

• Strive to improve yourself, your peers, and the culture you work in over time.

• Feel like ethical considerations are an inherent part of engineering.

Note: We operate at an intersection where women, as well as other minority groups, are systematically under-represented. We encourage you to apply even if you don’t meet all the listed qualifications; ability and impact cannot be summarised in a few bullet points.

Nice to have

• Rust and Python specifically.

• Container-based and cloud-native application architectures (e.g., Docker, Azure, AWS).

• Metrics tooling (e.g., Prometheus, Grafana, ELK).

• SQL and streaming database systems.

• Routing protocols (e.g., IGP, BGP).

• Cryptographic protocols (e.g., Signal, WireGuard).

• Hardware interfaces (e.g., Arduino).

• Robotics (e.g., control systems).

• Production ML systems.

Join Helsing and work with world-leading experts in their fields 

• Helsing’s work is important. You’ll be directly contributing to the protection of democratic countries while balancing both ethical and geopolitical concerns. 

• The work is unique. We operate in a domain that has highly unusual technical requirements and constraints, and where robustness, safety, and ethical considerations are vital. You will face unique Engineering and AI challenges that make a meaningful impact in the world. 

• Our work frequently takes us right up to the state of the art in technical innovation, be it reinforcement learning, distributed systems, generative AI, or deployment infrastructure. The defence industry is entering the most exciting phase of the technological development curve. Advances in our field of world are not incremental: Helsing is part of, and often leading, historic leaps forward. 

• In our domain, success is a matter of order-of-magnitude improvements and novel capabilities. This means we take bets, aim high, and focus on big opportunities. Despite being a relatively young company, Helsing has already been selected for multiple significant government contracts.  

• We actively encourage healthy, proactive, and diverse debate internally about what we do and how we choose to do it. Teams and individual engineers are trusted (and encouraged) to practise responsible autonomy and critical thinking, and to focus on outcomes, not conformity. At Helsing you will have a say in how we (and you!) work, the opportunity to engage on what does and doesn’t work, and to take ownership of aspects of our culture that you care deeply about. 

What we offer

• A focus on outcomes, not time-tracking

• Competitive compensation and VSOP options

• Relocation support

• Social and education allowances

• Regular company events and all-hands to bring together employees as one team across Europe

• A hands-on onboarding program (affectionately labelled “Infraduction”), in which you will be building tooling and applications to be used across the company. This is your opportunity to learn our tech stack, explore the company, and learn how we get things done - all whilst working with other engineering teams from day one 

Helsing is an equal opportunities employer. We are committed to equal employment opportunity regardless of race, religion, sexual orientation, age, marital status, disability or gender identity. Please do not submit personal data revealing racial or ethnic origin, political opinions, religious or philosophical beliefs, trade union membership, data concerning your health, or data concerning your sexual orientation.

Who we are

The role

Software only matters when it is actively being used and making a difference. As a Deployed AI Engineer, you will be at the heart of this - taking state-of-the-art software and integrating it into complex systems. You will be defining and executing against the end-to-end outcome and all steps on the way to delivering novel capabilities in some of the most challenging environments around.

For example: you collaborate directly with customer avionics engineers to understand the data structures and APIs used in aircraft mission control systems. Instead of being scared, you embrace the complexity of unfamiliar databases, APIs, or network protocols; you dig into the specification and use your creativity and ingenuity to implement adapters for integrating them with Helsing’s cloud infrastructure. By working closely with our partners and customers (both metaphorically and quite literally), you continuously evolve, improve, and operate Helsing software. You own the outcome end-to-end.

The day-to-day

In close collaboration with our product teams, you will discover and formalise customer requirements, identify bugs, and ship the latest features directly to our users. Technology demonstrations are our chance to shine - you will coordinate between customers, partners, and Helsing engineers to showcase Helsing’s software and AI capabilities in simulations or with real systems.

You should apply if you

• Have a degree in computer science, software engineering, electrical engineering, or other relevant fields.

• Have a broad understanding and creative use of computer systems; this is the Swiss army knife in Helsing’s toolbox of world-class talent.

• Prefer asking questions over stipulating answers.

• Love figuring things out, digging deeper and deeper into unfamiliar systems until it finally clicks, and you understand how they work.

• Are not afraid of legacy systems and would rather make them work than give up and try to rewrite it all.

• Are comfortable with scripting languages such as Bash or Python and have experience with software engineering in C++, Java, Rust, or similar.

• Can navigate and configure Linux systems and have an understanding of network stacks and database systems.

• If applying for Germany- it is a requirement that you are able to speak business level or fluent German

Note: We operate at an intersection where women, as well as other minority groups, are systematically under-represented. We encourage you to apply even if you don’t meet all the listed qualifications; ability and impact cannot be summarised in a few bullet points.

Nice to have

• Experience with Rust and Python.

• Experience with container-based, cloud-native and edge application architectures.

• Experience with maintaining and operating production systems using Prometheus, Grafana, ELK, or similar.

• Experience with SQL, NoSQL, and streaming database systems.

• Experience with production ML systems.

• Bonus points: you have professional experience working in a defence context.

Join Helsing and work with world-leading experts in their fields 

• Helsing’s work is important. You’ll be directly contributing to the protection of democratic countries while balancing both ethical and geopolitical concerns. 

• The work is unique. We operate in a domain that has highly unusual technical requirements and constraints, and where robustness, safety, and ethical considerations are vital. You will face unique Engineering and AI challenges that make a meaningful impact in the world. 

• Our work frequently takes us right up to the state of the art in technical innovation, be it reinforcement learning, distributed systems, generative AI, or deployment infrastructure. The defence industry is entering the most exciting phase of the technological development curve. Advances in our field of world are not incremental: Helsing is part of, and often leading, historic leaps forward. 

• In our domain, success is a matter of order-of-magnitude improvements and novel capabilities. This means we take bets, aim high, and focus on big opportunities. Despite being a relatively young company, Helsing has already been selected for multiple significant government contracts.  

• We actively encourage healthy, proactive, and diverse debate internally about what we do and how we choose to do it. Teams and individual engineers are trusted (and encouraged) to practise responsible autonomy and critical thinking, and to focus on outcomes, not conformity. At Helsing you will have a say in how we (and you!) work, the opportunity to engage on what does and doesn’t work, and to take ownership of aspects of our culture that you care deeply about. 

What we offer

• A focus on outcomes, not time-tracking

• Competitive compensation and VSOP options

• Relocation support

• Social and education allowances

• Regular company events and all-hands to bring together employees as one team across Europe

• A hands-on onboarding program (affectionately labelled “Infraduction”), in which you will be building tooling and applications to be used across the company. This is your opportunity to learn our tech stack, explore the company, and learn how we get things done - all whilst working with other engineering teams from day one 

Helsing is an equal opportunities employer. We are committed to equal employment opportunity regardless of race, religion, sexual orientation, age, marital status, disability or gender identity. Please do not submit personal data revealing racial or ethnic origin, political opinions, religious or philosophical beliefs, trade union membership, data concerning your health, or data concerning your sexual orientation.

We’re looking for a Financial Controller to join our team in Tallinn, Estonia. You will take full ownership of financial reporting and controls for Bolt’s HQ departments, helping the business scale across 50+ countries while keeping the numbers accurate and audit-ready.

This is a fixed-term position until May 2028.

With over 200 million customers in 50+ countries, Bolt is one of the fastest-growing tech companies in Europe and Africa. And it's all thanks to our people.

We believe in creating an inclusive environment where everyone is welcome, regardless of race, colour, religion, gender identity, sexual orientation, age, or disability.

Our ultimate goal is to make cities for people, not cars, and we need your help to achieve this mission!

As a Financial Controller, you will be responsible for taking care of Support Departments like Engineering, Product, Customer Support, Marketing, etc. Each of those steps has accounting implications across multiple entities, currencies, and regulatory environments.

You’ll be working alongside Accounting, Tax, FP&A, Finance Technology and Support Functions.

• Manage all aspects of month-end and year-end close for Support Functions, including P&L/BS reviews, journal entries, variance analysis, and IFRS compliance.
• Act as the Subject Matter Expert and owner for assigned accounting domains, ensuring data integrity through reporting and reconciliation reviews.
• Collaborate cross-functionally with Accounting, Tax, FP&A, and Finance Technology to align financial reporting with business operations.
• Support business scaling through new product launches, system integrations, and optimisation of finance tools.
• Strengthen internal governance by standardising financial frameworks and maintaining a robust control environment.
• Investigate and resolve financial discrepancies end-to-end, while providing technical accounting guidance and maintaining quality control over transactions.

• Bachelor's degree in Finance, Accounting, or a closely related discipline, with solid experience in financial controlling, accounting, or audit.
• Highly systematic and compliance-driven, with strong ownership, time management, and a proactive approach to identifying and addressing ethical or compliance risks.
• Clear communicator who can translate accounting complexity for non-finance stakeholders and collaborate cross-functionally with ease.
• Comfortable with Excel/Google Sheets and ideally familiar with ERP systems, Workday, or SQL.

Experience is great, but what we really look for is drive, intelligence, and integrity. So even if you don’t tick every box, please consider applying!

• Accelerate your professional growth with unique career opportunities.
• Enjoy a rewarding salary and stock options, knowing that as Bolt succeeds, so do you.
• Take care of your physical and mental health with our wellness perks.
• Celebrate 5 years at Bolt with a 1-month paid sabbatical to recharge.
• Connect with colleagues at annual company events and smaller team gatherings.
• Balance flexibility and in-person collaboration with our hybrid model, including at least 12 monthly in-office days.

*Some perks may differ depending on your location and role.

We are looking for a Privacy Counsel (Commerce) to join our Privacy — Africa & International team.

This is a mid-level in-house role for a qualified legal and privacy practitioner with strong data protection experience, ideally gained within a bank, financial institution, regulated payment services provider, fintech, or similarly regulated environment. The role is designed for someone who can apply that experience in a fast-moving, multi-vertical technology business.

With over 200 million customers in 50+ countries, Bolt is one of the fastest-growing tech companies in Europe and Africa. And it's all thanks to our people.

We believe in creating an inclusive environment where everyone is welcome, regardless of race, colour, religion, gender identity, sexual orientation, age, or disability.

Our ultimate goal is to make cities for people, not cars, and we need your help to achieve this mission!

As Privacy Counsel, you will focus on Bolt’s Commerce and payments-related activities, including privacy governance, data sharing, contracting, product support, vendor and partner arrangements, and regulatory-facing data protection work. You will work closely with the Senior Privacy Counsel and collaborate with Legal, Compliance, Risk, InfoSec, Product, and business stakeholders across the organisation.

Beyond Commerce, you may also support other verticals, projects, and headquarters functions as business needs evolve, offering broad exposure across one of the EU’s most diverse and operationally complex privacy portfolios.

• Act as lead privacy counsel for Bolt’s Commerce function, advising on products, payments activities, and partner arrangements
• Provide practical, risk-calibrated privacy advice across Product, Legal, Compliance, Risk, InfoSec, and business stakeholders
• Draft, review, and negotiate data protection documentation, including DPAs, data sharing, intragroup, and international transfer agreements
• Support privacy in regulated and payments environments, including third-party risk, outsourcing, ICT governance, and data governance
• Advise on user journeys, customer-facing privacy materials, consent mechanisms, and data subject rights processes
• Monitor legal developments and support privacy governance, our DPO’s activities, and broader privacy initiatives across the business

• You are a qualified lawyer with proven experience in privacy, data protection, technology law, or financial services regulation, ideally within a regulated environment (e.g. bank, fintech, or payments provider)
• You have a strong working knowledge of GDPR and can independently analyse and apply EU data protection law in complex, real-world scenarios
• You have experience advising on privacy matters across multi-stakeholder environments, including vendors, partners, systems, and data flows
• You have hands-on experience drafting and negotiating data protection agreements, including DPAs, data sharing, intragroup, and international transfer documentation
• You understand privacy considerations in payments, outsourcing, ICT governance, vendor management, and regulated digital services, with familiarity with frameworks such as DORA or PSD2/PSD3
• You take a practical, commercially aware, and solutions-oriented approach, with strong communication skills, the ability to work independently in fast-paced environments, and interest in areas such as product launches, privacy-by-design, regulatory engagement, and AI-enabled legal operations

Experience is great, but what we really look for is drive, intelligence, and integrity. So even if you don’t tick every box, please consider applying if you feel you’re the kind of person described above!

• Play a direct role in shaping the future of mobility.
• Impact millions of customers and partners in 600+ cities across 50+ countries.
• Work in fast-moving autonomous teams with some of the smartest people in the world.
• Accelerate your professional growth with unique career opportunities.
• Get a rewarding salary and stock option package that lets you focus on doing your best work.
• Enjoy the flexibility of working in a hybrid mode with a minimum of 2 days in the office each week to foster strong connections and teamwork.
• Take care of your physical and mental health with our wellness perks.

*Some perks may differ depending on your location and role.

Commercial Excellence Manager, Merchant Success

We are looking for a Commercial Excellence Manager to help scale Bolt’s rapidly growing business in Tallinn, Estonia.

With over 200 million customers in 50+ countries, Bolt is one of the fastest-growing tech companies in Europe and Africa. And it's all thanks to our people.

We believe in creating an inclusive environment where everyone is welcome, regardless of race, colour, religion, gender identity, sexual orientation, age, or disability.

Our ultimate goal is to make cities for people, not cars, and we need your help to achieve this mission!

As a Commercial Excellence Manager, your core mandate is to improve revenue per merchant and retention by owning how Account Managers ramp and how portfolio execution is standardised across the organisation. The primary focus of this role is ensuring that every team member actively engages their portfolio, executes campaigns, and delivers measurable revenue impact early.

You will build structured onboarding, portfolio-based ramp models, and execution frameworks that translate account ownership into consistent growth outcomes. You will drive impact on key commercial KPIs such as time to first revenue impact, campaign execution, upsell activity, and portfolio performance across 15+ markets.

In this role, you will partner closely with regional leadership to identify performance gaps in merchant engagement and growth, and implement scalable solutions that improve consistency and execution quality. You will define the systems and standards, while Team Leads remain accountable for performance outcomes.

• Account Management Onboarding: You will own structured onboarding and ramp models with clear milestones. Ensure Account Managers take ownership of their portfolio early, engage merchants consistently, and deliver initial revenue impact.
• Product Enablement & Adoption: You can translate product features into practical merchant use cases and execution frameworks. Enable Account Managers to drive adoption across their portfolio through campaigns and structured workflows.
• Manager Enablement & Calibration: You will help to equip Team Leads with frameworks for portfolio reviews, performance coaching, and account planning. Support calibration and promotion processes to ensure consistent performance standards across teams. 
• Ramp Scorecards & Early Performance Tracking: Build and own portfolio-based ramp scorecards tracking engagement, campaign execution, upsell activity, and early revenue signals. Define benchmark behaviour based on top performers and flag underperformance early.
• Merchant Growth & Commercial Execution: You will have the opportunity to improve revenue per merchant by building frameworks and training around upselling, campaign execution, and account prioritisation. Ensure consistent execution across portfolios.
• Playbooks and execution standards: You will own development and adoption of account management playbooks (ads, lifecycle, promotions), while ensuring high usage and consistent execution across markets.

• You have experience in Account Management, Commercial Operations, or Enablement roles within a commercial environment.
• You have Strong understanding of merchant growth, retention, and upselling dynamics.
• You have Solid understanding of commercial metrics, processes, and tooling (CRM, reporting, performance tracking).
• You are able to translate commercial challenges into practical, scalable frameworks and execution standards.
• You are open to business travel as required by the team.
• You are ready to relocate to our Tallinn HQ.

Experience is great, but what we really look for is drive, intelligence, and integrity. So even if you don’t tick every box, please consider applying!

• Accelerate your professional growth with unique career opportunities.
• Enjoy a rewarding salary and stock options, knowing that as Bolt succeeds, so do you.
• Take care of your physical and mental health with our wellness perks.
• Celebrate 5 years at Bolt with a 1-month paid sabbatical to recharge.
• Connect with colleagues at annual company events and smaller team gatherings.
• Balance flexibility and in-person collaboration with our hybrid model, including at least 12 monthly in-office days.

*Some perks may differ depending on your location and role.

The mission of Speechify is to make sure that reading is never a barrier to learning.

Over 50 million people use Speechify’s text-to-speech products to turn whatever they’re reading – PDFs, books, Google Docs, news articles, websites – into audio, so they can read faster, read more, and remember more. Speechify’s text-to-speech reading products include its iOS app, Android App, Mac App, Chrome Extension, and Web App. Google recently named Speechify the Chrome Extension of the Year and Apple named Speechify its App of the Day.

Today, nearly 200 people around the globe work on Speechify in a 100% distributed setting – Speechify has no office. These include frontend and backend engineers, AI research scientists, and others from Amazon, Microsoft, and Google, leading PhD programs like Stanford, high growth startups like Stripe, Vercel, Bolt, and many founders of their own companies.

Overview

With the growth of our iOS app, being the #18 productivity app in the App Store category and also our recent recognition as Apple's 2025 Design Award for inclusivity, we find the need for a Senior iOS Engineer to help us support the new user base as well as work on new and exciting projects to push our missing forward.   

This is a key role and ideal for someone who thinks strategically, enjoys fast-paced environments, passionate about making product decisions, and has experience building great user experiences that delight users.

We are a flat organization that allows anyone to become a leader by showing excellent technical skills and delivering results consistently and fast. Work ethic, solid communication skills, and obsession with winning are paramount. 

Our interview process involves several technical interviews and we aim to complete them within 1 week. 

What You’ll Do

• Opportunity to lead key engineering and product decisions
• Actively shipping production code for the Speechify iOS app
• Work within a dedicated product team
• Participate in product discussions to shape the product roadmap
• Maintain and enhance the existing complex app architecture

An Ideal Candidate Should Have

• Experience. You've worked on products that scaled to a large user base
• Track record. You have worked on various products from inception to decent traction. You have been responsible for engineering the product
• Customer obsession. We expect every team member whose responsibilities directly impact customers to be constantly obsessed about providing the best possible experience
• Product thinking. You make thoughtful decisions about the evolution of your product and support internal teams and designers into taking the right direction
• Speed. You work quickly to generate ideas and know how to decide which things can ship now and what things need time
• Focus. We’re a high-growth startup with a busy, remote team. You know how and when to engage or be heads down
• Technical skills. Swift, SwiftUI

Technical Requirements:

• Swift Programming Language
• SwiftUI experience
• Experience in Multithreading Programming
• Working with CI/CD infrastructure
• Experience with Fastlane
• SOLID principles, the ability to write every single class according to SOLID
• Experience with Git and understanding of different Git strategies

What We offer:

• A fast-growing environment where you can help shape the company and product
• An entrepreneurial crew that supports risk, intuition, and hustle
• The opportunity to make a big impact in a transformative industry
• A competitive salary, a collegiate atmosphere, and a commitment to building a great asynchronous culture
• Work on a product that millions of people use and where daily feedback includes users sharing that they cried when they first found the product because it was so impactful on their lives
• Support people with learning differences like Dyslexia, ADD, Low Vision, Concussions, Autism, and Second Language Learners, and give reading superpowers to professionals all over the world
• Work in one of the fastest growing sectors of tech: Intersection of Artificial Intelligence and Audio

Think you’re a good fit for this job? 

Tell us more about yourself and why you're interested in the role when you apply.
And don’t forget to include links to your portfolio and LinkedIn.

Not looking but know someone who would make a great fit? 

Refer them! 

Speechify is committed to a diverse and inclusive workplace.

Speechify does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.

We are looking for a shift-based CS Operations Team Lead to join the Customer Support department. In this role, you will be responsible for the performance, engagement, and real-time execution of an in-house support team, while maintaining visibility over outsourced partner operations.

With over 200 million customers in 50+ countries, Bolt is one of the fastest-growing tech companies in Europe and Africa. And it's all thanks to our people.

We believe in creating an inclusive environment where everyone is welcome, regardless of race, colour, religion, gender identity, sexual orientation, national origin, age, or disability.

Our ultimate goal is to make cities for people, not cars, and we need your help to achieve this mission!

As a CS Operations Team Lead ou will act as the first layer of operational stability during live shifts, ensuring KPI delivery through active coaching, queue oversight, and strong cross-functional collaboration.

• Lead, develop, and engage a team of Customer Support agents and specialists, driving a high-performance culture through coaching, regular feedback, and performance management.
• Own real-time operations, ensuring queue health, effective staffing, and smooth execution across in-house and BPO teams.
• Drive team performance against key KPIs (speed, quality, resolution, customer satisfaction), using data to identify gaps and implement improvements.
• Own customer support quality, including QA oversight, calibration alignment, and continuous improvement of the customer experience.
• Support hiring, onboarding, and training, while maintaining up-to-date knowledge base content and ensuring team readiness.
• Collaborate with stakeholders and use data-driven insights to improve processes, influence decisions, and drive operational and strategic improvements.

• You have experience in leading Customer Support teams in a fast-paced, operational environment.
• You are comfortable working in a shift-based setup and managing real-time operations.
• You have strong coaching and feedback skills, with experience in performance management.
• You have a data-driven mindset, with the ability to translate metrics into actions.
• You are a confident manager, able to communicate clearly and influence decisions.
• You are highly organised, proactive, and focused on delivering a strong customer experience.

Experience is great, but what we really look for is drive, intelligence, and integrity. So even if you don’t tick every box, please consider applying!

• Play a direct role in shaping the future of mobility.
• Impact millions of customers and partners in 600+ cities across 50+ countries.
• Work in fast-moving autonomous teams with some of the smartest people in the world.
• Accelerate your professional growth with unique career opportunities.
• Get a rewarding salary and stock option package that lets you focus on doing your best work.
• Enjoy the flexibility of working in a hybrid mode with a minimum of 3 days in the office each week to foster strong connections and teamwork.
• Take care of your physical and mental health with our wellness perks.

*Some perks may differ depending on your location and role.

We are looking for a shift-based CS Operations Team Lead to join the Customer Support department. In this role, you will be responsible for the performance, engagement, and real-time execution of an in-house support team, while maintaining visibility over outsourced partner operations.

With over 200 million customers in 50+ countries, Bolt is one of the fastest-growing tech companies in Europe and Africa. And it's all thanks to our people.

We believe in creating an inclusive environment where everyone is welcome, regardless of race, colour, religion, gender identity, sexual orientation, national origin, age, or disability.

Our ultimate goal is to make cities for people, not cars, and we need your help to achieve this mission!

As a CS Operations Team Lead ou will act as the first layer of operational stability during live shifts, ensuring KPI delivery through active coaching, queue oversight, and strong cross-functional collaboration.

• Lead, develop, and engage a team of Customer Support agents and specialists, driving a high-performance culture through coaching, regular feedback, and performance management.
• Own real-time operations, ensuring queue health, effective staffing, and smooth execution across in-house and BPO teams.
• Drive team performance against key KPIs (speed, quality, resolution, customer satisfaction), using data to identify gaps and implement improvements.
• Own customer support quality, including QA oversight, calibration alignment, and continuous improvement of the customer experience.
• Support hiring, onboarding, and training, while maintaining up-to-date knowledge base content and ensuring team readiness.
• Collaborate with stakeholders and use data-driven insights to improve processes, influence decisions, and drive operational and strategic improvements.

• You have experience in leading Customer Support teams in a fast-paced, operational environment.
• You are comfortable working in a shift-based setup and managing real-time operations.
• You have strong coaching and feedback skills, with experience in performance management.
• You have a data-driven mindset, with the ability to translate metrics into actions.
• You are a confident manager, able to communicate clearly and influence decisions.
• You are highly organised, proactive, and focused on delivering a strong customer experience.

Experience is great, but what we really look for is drive, intelligence, and integrity. So even if you don’t tick every box, please consider applying!

• Play a direct role in shaping the future of mobility.
• Impact millions of customers and partners in 600+ cities across 50+ countries.
• Work in fast-moving autonomous teams with some of the smartest people in the world.
• Accelerate your professional growth with unique career opportunities.
• Get a rewarding salary and stock option package that lets you focus on doing your best work.
• Enjoy the flexibility of working in a hybrid mode with a minimum of 3 days in the office each week to foster strong connections and teamwork.
• Take care of your physical and mental health with our wellness perks.

*Some perks may differ depending on your location and role.

We are looking for a Senior Data Analyst to play a critical role in metrics & dashboard development for the Stores vertical, as well as deploying testing scenarios to optimize our growth.
The Stores team at Bolt Food drives data-driven decision-making to improve performance and accelerate growth across our Delivery business. We work at the intersection of strategy, commercial execution, and analytics to scale a strong and sustainable grocery offering across our markets.

Join us in shaping the future of online grocery shopping across our markets 

With over 200 million customers in 50+ countries, Bolt is one of the fastest-growing tech companies in Europe and Africa. And it's all thanks to our people.

We believe in creating an inclusive environment where everyone is welcome, regardless of race, colour, religion, gender identity, sexual orientation, age, or disability.

Our ultimate goal is to make cities for people, not cars, and we need your help to achieve this mission!

As a Senior Data Analyst, you will enable data-driven decision-making to support and grow Bolt Food’s Stores business. Reporting to the Head of Strategy & Operations, you will own key performance analyses, build and maintain dashboards, and partner closely with global and local stakeholders to drive measurable business impact.

You will work across pricing, promotions, assortment, partner performance, and customer behaviour, ensuring insights translate into clear actions that improve operational efficiency, value propositions, and long-term growth.

• Design and manage testing frameworks (e.g. A/B tests) providing structured insights and recommendations.
• Define & measure the most impactful KPIs driving the Stores' performance, ensuring data consistency and accuracy.
• Analyse Customer Value Proposition, customer behaviours, and advertising strategies to optimise Bolt Food’s grocery offering.
• Create and update daily, weekly, monthly, and quarterly reports and dashboards. Preparation of templates for global and local teams.
• Support local and global teams with data-related inquiries.
• Analyse data to identify problematic areas in data analysis and suggest improvements.
• Act as an owner of your analytical backlog, prioritising work for maximum business impact.
• Work closely with product and commercial teams to drive initiatives that attract new partners and grow existing ones.

• You have a Bachelor’s degree in Mathematics, Economics, Computer Science, Information Management, Statistics, or a related analytical field.
• You have 5+ years of experience in an analytical role working with large volumes of data, with experience in consulting, data analysis, business intelligence, or data-driven solutions. Experience in grocery retail is considered a plus.
• You have strong SQL and Excel skills, with experience in Python or R as a strong advantage.
• You are experienced with BI tools and data visualization (such as Tableau, Power BI, or Looker).
• You are experienced in automation, scaling tools, and scripting for data processing and workflow optimisation.
• You have excellent communication and stakeholder management skills, with experience working cross-functionally across teams.
• You are based in Warsaw or Tallinn, or are willing to relocate (we support relocation to Tallinn HQ only).

Experience is great, but what we really look for is drive, intelligence, and integrity. So even if you don’t tick every box, please consider applying!

• Play a direct role in shaping the future of mobility.
• Impact millions of customers and partners in 600+ cities across 50+ countries.
• Work in fast-moving autonomous teams with some of the smartest people in the world.
• Accelerate your professional growth with unique career opportunities.
• Get a rewarding salary and stock option package that lets you focus on doing your best work.
• Enjoy the flexibility of working in a hybrid mode with a minimum of 2 days in the office each week to foster strong connections and teamwork.
• Take care of your physical and mental health with our wellness perks.

*Some perks may differ depending on your location and role.

Who we are

The role

The day-to-day

• Define and own the end-to-end electronic architecture for marine robotic subsystems, ensuring consistency across hardware, software, AI, and navigation and control interfaces

• Lead the selection of components, define specifications, and establish electronic design standards that balance performance, cost, and manufacturability

• Collaborate with AI and software engineers to design hardware interfaces that support on-board inference, sensor fusion, and autonomous decision-making

• Work with navigation and control engineers to ensure electronic subsystems meet the requirements for guidance, communication, and real-time control

• Design schematics and PCB layouts in coordination with mechatronics engineers, ensuring proper form, fit, and function through analytical and simulation tools

• Mentor and guide engineers within the electronics discipline, raising the quality bar for design reviews, documentation, and technical decision-making

• Drive validation and verification campaigns — defining test strategies, performing hardware bring-up, and leading electrical troubleshooting to mature designs toward production readiness

• Produce and maintain comprehensive design documentation in line with Helsing's quality standards, including 2D/3D deliverables and manufacturing packages

You should apply if you

• Hold a Master's degree in Electrical Engineering, Electronics Engineering, or a closely related discipline

• Have designed, built, and validated complex electronic systems from concept through to production (schematic capture, PCB layout, and hardware integration)

• Have led or mentored other engineers on electronics design decisions, design reviews, or technical direction

• Have deep knowledge of electronic component integration, including experience using ECAD/MCAD interfaces to realise tightly packaged assemblies

• Have collaborated directly with software, AI, or control systems engineers to deliver integrated hardware–software solutions

• Communicate complex technical concepts clearly in English, both written and verbal, and can represent your discipline in cross-functional discussions

Note: We operate in an industry where women, as well as other minority groups, are systematically under-represented. We encourage you to apply even if you don’t meet all the listed qualifications; ability and impact cannot be summarised in a few bullet points.

Nice to Have

• Have designed electronics for maritime embedded systems, autonomous platforms, or similarly constrained operational environments

• Have practical experience with EMC design, testing, and certification

• Have worked with battery management systems or robotic power distribution architectures

• Have experience designing hardware interfaces for AI inference modules, sensor arrays, or autonomous navigation systems

• Have contributed to design-for-manufacture processes, including collaboration with contract electronics manufacturers

Join Helsing and work with world-leading experts in their fields 

• Helsing’s work is important. You’ll be directly contributing to the protection of democratic countries while balancing both ethical and geopolitical concerns

• The work is unique. We operate in a domain that has highly unusual technical requirements and constraints, and where robustness, safety, and ethical considerations are vital. You will face unique Engineering and AI challenges that make a meaningful impact in the world

• Our work frequently takes us right up to the state of the art in technical innovation, be it reinforcement learning, distributed systems, generative AI, or deployment infrastructure. The defence industry is entering the most exciting phase of the technological development curve. Advances in our field of world are not incremental: Helsing is part of, and often leading, historic leaps forward

• In our domain, success is a matter of order-of-magnitude improvements and novel capabilities. This means we take bets, aim high, and focus on big opportunities. Despite being a relatively young company, Helsing has already been selected for multiple significant government contracts

• We actively encourage healthy, proactive, and diverse debate internally about what we do and how we choose to do it. Teams and individual engineers are trusted (and encouraged) to practise responsible autonomy and critical thinking, and to focus on outcomes, not conformity. At Helsing you will have a say in how we (and you!) work, the opportunity to engage on what does and doesn’t work, and to take ownership of aspects of our culture that you care deeply about

What we offer

• A focus on outcomes, not time-tracking

• Competitive compensation and stock options

• Relocation support

• Social and education allowances

• Regular company events and all-hands to bring together employees as one team across Europe

• A hands-on onboarding program (affectionately labelled “Infraduction”), in which you will be building tooling and applications to be used across the company. This is your opportunity to learn our tech stack, explore the company, and learn how we get things done - all whilst working with other engineering teams from day one 

Helsing is an equal opportunities employer. We are committed to equal employment opportunity regardless of race, religion, sexual orientation, age, marital status, disability or gender identity. Please do not submit personal data revealing racial or ethnic origin, political opinions, religious or philosophical beliefs, trade union membership, data concerning your health, or data concerning your sexual orientation.

We are looking for an AI Operations Lead to join the CS Product team and oversee the operational health of Alfred, our AI support agent. This role focuses on leading a team to optimize the decision logic and feedback loops that ensure high-quality, consistent resolutions for customers worldwide.

• Leading a team of AI Operations Program Managers to ensure high performance and consistent quality standards across various business verticals.
• Monitoring performance metrics weekly to translate complex data signals into prioritized action items for both operational and technical teams.
• Running the operational cadence, including cross-functional syncs and sprint planning, to unblock dependencies and maintain momentum.
• Managing the feedback loop between customers, support agents, and business units to convert patterns into actionable system improvements.
• Maintaining the automation portfolio and reporting infrastructure as the single source of truth for leadership and stakeholders.
• Escalating critical issues or compliance blockers with clear context and recommended solutions to ensure continuous service health.

• You have a strong background in leading operations or program management functions with a focus on end-to-end performance improvement.
• You possess a diagnostic mindset, capable of identifying whether performance shifts are due to structural processes or execution gaps.
• You are an effective people manager who excels at coaching teams and maintaining a high bar for excellence in high-pressure environments.
• You demonstrate high data literacy, using performance metrics to build compelling cases for prioritization and strategic focus.
• You communicate with precision, whether writing technical escalation briefs for leadership or defining clear operational standards for your team.
• You understand the logic of how AI systems operate, allowing you to distinguish between knowledge gaps, classification errors, and logic faults.

• Accelerate your professional growth with unique career opportunities.
• Enjoy a rewarding salary and stock options, knowing that as Bolt succeeds, so do you.
• Take care of your physical and mental health with our wellness perks.
• Celebrate 5 years at Bolt with a 1-month paid sabbatical to recharge.
• Connect with colleagues at annual company events and smaller team gatherings.
• Balance flexibility and in-person collaboration with our hybrid model, including at least 12 monthly in-office days.

What is this role about?

As Head of Customer Operations, you will own Bondora's Customer Operations ecosystem across all active European markets (EE, FI, NL, ES, LV, LT, DK). This is a senior leadership role that shapes how customer support, AML operations, quality assurance, and support automation work at scale — evolving the function from a reactive support team into a highly automated, insight-driven, and compliance-ready operating model.

Operating within a hub-and-spoke structure, you will define and govern the central operating model while enabling lightweight local market execution. You will be the functional leader and craft owner for Customer Support Managers across all markets, working in a matrix alongside Country Managers, and maintaining full accountability for QA governance and AML operational performance.

Your main responsibilities will be:

• Own Customer Support performance and operating standards across all markets, ensuring consistency, efficiency, and scalability.
• Drive automation and self-service as the primary levers for growth without linear headcount increase.
• Own AML operational execution — workflow effectiveness, case handling, SLA adherence, backlog management, and audit readiness.
• Lead the Quality Assurance framework — evaluation standards, coaching loops, quality trends, and compliance alignment.
• Build structured feedback loops into Product, Loan Servicing, Credit, Risk, and Collections & Recovery Operations.
• Own the cost-to-serve model and drive sustainable efficiency gains across the function.
• Act as the operational bridge between Customer, Country Leadership, Product Engineering, and Risk teams.

What would ensure success in this role?

• Proven experience managing multi-market customer operations teams, ideally in a hub-and-spoke or centralised model.
• Strong process engineering and operational scaling mindset with a track record of reducing cost-to-serve in digital environments.
• Hands-on experience with CRM and ticketing platforms, workflow automation, self-service design, and AI-supported operations.
• Strong data literacy — comfortable using performance metrics, automation rates, and operational KPIs to drive decisions.
• Familiarity with AML/KYC operational requirements in regulated financial services environments.
• Ability to balance customer experience, operational efficiency, and compliance constraints simultaneously.
• Strong cross-functional stakeholder management — able to drive central standards across markets while influencing Product and Tech.
• Clear communication, structured thinking, and a strong ownership mindset with a bias for simplification and execution.
• Bonus: experience in digital financial services or fintech, and familiarity with matrix operating models.

What can you expect at Bondora? 

• Contribute to Bondora’s ambitious goal of reaching 1BN in revenue. Your skills and efforts will directly impact our growth trajectory and shape the future of our company.
• Our employees deserve the best. We recognize our people with a competitive salary and a generous benefits package (5 weeks of vacation, private healthcare compensation, hobby grant, mental healthcare support, share options and much more!)
• We provide an environment that encourages your personal and professional growth. As we constantly evolve and innovate, you’ll have endless opportunities (and budget) to expand your skills and skyrocket your career.

The next steps

If you have the guts, ideas, and a team vision, apply now! 

Our hiring process: 

• Meet our Recruiter: Your first conversation to share your background and explore the role.
• Hiring Manager interview: Meet our Chief of Loan Services for a deeper discussion on your experience and approach to multi-market operations.
• Case study: Showcase your operational thinking and problem-solving with our team.
• Assessments: Complete our personality and logic assessments to highlight your strengths.
• Final interview with our  CEO to discuss vision, leadership approach, and fit.
• The celebration begins: If the stars align, receive an offer to join the Bondora team!

We are looking for a Lifecycle Marketing Coordinator to help expand the Lifecycle strategy by implementing email, in-app and push messaging campaigns to engage with our users.

With over 200 million customers in 50+ countries, Bolt is one of the fastest-growing tech companies in Europe and Africa. And it's all thanks to our people.

We believe in creating an inclusive environment where everyone is welcome, regardless of race, colour, religion, gender identity, sexual orientation, age, or disability.

Our ultimate goal is to make cities for people, not cars, and we need your help to achieve this mission!

As a Lifecycle Marketing Coordinator you will work closely with our Marketing, Expansion & Product Teams, you’ll be helping to expand the Lifecycle strategy by implementing email, in-app and push messaging campaigns to engage with our users. This role is a good fit for someone with an understanding of user lifecycle, strong communication skills and high attention to detail

• With the help of the Lifecycle Marketing team, support the performance of over 2000 automated messages by setting up the campaigns, editing the copy, visuals, and target audiences
• Draft, localize and implement new lifecycle messaging campaigns for active, passive, and churned users for assigned product line
• Work closely with 30+ local teams to support sending market-specific and global ad-hoc communications
• Debug and optimize active communication campaigns to ensure its best performance
• Analyse existing communications and implement new messaging campaigns for active and churned users

• At least 1 year of experience working in marketing, product, or a similar field
• An understanding of user lifecycle and high interest in developing the knowledge further
• Excellent English copywriting skills
• High attention to detail and ability to focus and prioritise
• Experience with lifecycle/email campaigns and communicating to large audiences is beneficial
• Experience with customer engagement tools (Leanplum, Braze, Intercom, etc) is a plus

Experience is great, but what we really look for is drive, intelligence, and integrity. So even if you don’t tick every box, please consider applying!

• Play a direct role in shaping the future of mobility.
• Impact millions of customers and partners in 500+ cities across 45 countries.
• Work in fast-moving autonomous teams with some of the smartest people in the world.
• Accelerate your professional growth with unique career opportunities.
• Get a rewarding salary and stock option package that lets you focus on doing your best work.
• Enjoy the flexibility of working in a hybrid mode.
• Take care of your physical and mental health with our wellness perks.
• Enjoy the flexibility of working in a hybrid mode with a minimum of 2 days in the office each week to foster strong connections and teamwork.

*Some perks may differ depending on your location and role.

We are looking for a Lifecycle Marketing Coordinator to help expand the Lifecycle strategy by implementing email, in-app and push messaging campaigns to engage with our users.

With over 200 million customers in 50+ countries, Bolt is one of the fastest-growing tech companies in Europe and Africa. And it's all thanks to our people.

We believe in creating an inclusive environment where everyone is welcome, regardless of race, colour, religion, gender identity, sexual orientation, age, or disability.

Our ultimate goal is to make cities for people, not cars, and we need your help to achieve this mission!

As a Lifecycle Marketing Coordinator you will work closely with our Marketing, Expansion & Product Teams, you’ll be helping to expand the Lifecycle strategy by implementing email, in-app and push messaging campaigns to engage with our users. This role is a good fit for someone with an understanding of user lifecycle, strong communication skills and high attention to detail

• With the help of the Lifecycle Marketing team, support the performance of over 2000 automated messages by setting up the campaigns, editing the copy, visuals, and target audiences
• Draft, localize and implement new lifecycle messaging campaigns for active, passive, and churned users for assigned product line
• Work closely with 30+ local teams to support sending market-specific and global ad-hoc communications
• Debug and optimize active communication campaigns to ensure its best performance
• Analyse existing communications and implement new messaging campaigns for active and churned users

• At least 1 year of experience working in marketing, product, or a similar field
• An understanding of user lifecycle and high interest in developing the knowledge further
• Excellent English copywriting skills
• High attention to detail and ability to focus and prioritise
• Experience with lifecycle/email campaigns and communicating to large audiences is beneficial
• Experience with customer engagement tools (Leanplum, Braze, Intercom, etc) is a plus

Experience is great, but what we really look for is drive, intelligence, and integrity. So even if you don’t tick every box, please consider applying!

• Play a direct role in shaping the future of mobility.
• Impact millions of customers and partners in 500+ cities across 45 countries.
• Work in fast-moving autonomous teams with some of the smartest people in the world.
• Accelerate your professional growth with unique career opportunities.
• Get a rewarding salary and stock option package that lets you focus on doing your best work.
• Enjoy the flexibility of working in a hybrid mode.
• Take care of your physical and mental health with our wellness perks.
• Enjoy the flexibility of working in a hybrid mode with a minimum of 2 days in the office each week to foster strong connections and teamwork.

*Some perks may differ depending on your location and role.

We are looking for a Senior Product Manager to join the Support Experience team at Bolt. In this role, you will be responsible for defining and executing product strategy and roadmap, delivering solutions that improve how users access and experience support across Bolt’s services. You will work on high-impact product challenges at scale, supporting millions of users across multiple markets and verticals.

If you are interested in working on product challenges at scale, we encourage you to apply.

With over 200 million customers in 50+ countries, Bolt is one of the fastest-growing tech companies in Europe and Africa. And it's all thanks to our people.

We believe in creating an inclusive environment where everyone is welcome, regardless of race, colour, religion, gender identity, sexual orientation, age, or disability.

Our ultimate goal is to make cities for people, not cars, and we need your help to achieve this mission!

At Bolt, users rely on support in moments that directly impact their experience — from resolving trip issues to accessing accounts or payments. These interactions play a key role in shaping trust across our platform, which serves over 200M users across multiple verticals and markets.

As a Senior Product Manager, you will own the end-to-end user-facing support experience, including how users discover help, describe issues, interact with support channels, and track resolution. You will be responsible for a high-volume product surface handling millions of interactions each month, including live chat, self-serve tools, and intake flows. Your role will focus on continuously improving quality while balancing operational efficiency and cost-to-serve.

• Defining product strategy and roadmap for the Support Experience domain, covering help discovery, live chat, self-serve solutions, and case transparency.
• Designing and improving user journeys for accessing support, including routing between self-serve, automated, and human-assisted channels.
• Collaborating with cross-functional teams, including Support Automation and agent tooling teams, to deliver seamless end-to-end experiences.
• Running experiments and analysing results to inform product decisions, including impact on user experience and business metrics.
• Balancing user experience quality with cost-to-serve, using data to guide trade-offs and improvements.
• Acting as the main point of contact for Support Experience, aligning stakeholders and providing regular updates across product, operations, and leadership teams.

• You have demonstrated experience in product management, with ownership of consumer-facing products at scale.
• You have a strong understanding of support, customer experience, or user journey design, ideally in multi-sided platforms.
• You have experience balancing user experience with operational or business metrics, including cost-related considerations.
• You have experience working with data and experimentation to inform product decisions.
• You have strong communication skills, enabling effective collaboration across technical and non-technical stakeholders.
• You have familiarity with AI-driven support solutions, real-time systems, or customer support tooling.

Experience is great, but what we really look for is drive, intelligence, and integrity. So even if you don’t tick every box, please consider applying!

• Accelerate your professional growth with unique career opportunities.
• Enjoy a rewarding salary and stock options, knowing that as Bolt succeeds, so do you.
• Take care of your physical and mental health with our wellness perks.
• Celebrate 5 years at Bolt with a 1-month paid sabbatical to recharge.
• Connect with colleagues at annual company events and smaller team gatherings.
• Balance flexibility and in-person collaboration with our hybrid model, including at least 12 monthly in-office days.

*Some perks may differ depending on your location and role.

Inbank is a financial technology company with an EU banking license that connects merchants, consumers, and financial institutions on its next-generation embedded finance platform. Our financing solutions are embedded seamlessly into the shopping journey of 6,000+ retailers. This helps our merchant partners grow their businesses, while end customers benefit from a frictionless shopping experience wherever they are. With a focus on innovation and growth, we are looking for talented people to join our team of 440+ working across our offices in Estonia, Latvia, Lithuania, Poland, and the Czech Republic.

As we continue to expand our business, we are looking for an enthusiastic Credit Risk Underwriter to join our Tallinn office. 

As a Credit Risk Underwriter, you’ll play a key role in shaping how we make retail credit decisions across our markets. Your work will directly influence product performance and profitability, combining analytical thinking with real business impact. This is a hands-on role where you’ll collaborate closely with different teams to continuously improve how we assess and manage credit risk.

What you’ll be doing? 

• Developing and improving credit decision-making processes, including statistical analyses and probability estimations, while shaping credit decision criteria.
• Building and maintaining analytical views, dashboards, and reports to support decision-making.
• Helping ensure product profitability through sound underwriting and pricing approaches.
• Monitoring credit risk performance across partners and customer segments, and spotting trends early.
• Working closely with our technology team to enhance our automated credit evaluation systems (decision engine, data integrations, etc).
• Contributing a credit risk perspective to cross-functional projects, while sharing insights and recommendations with country and product teams.
• Keeping up with developments in credit risk management and bringing new ideas into practice.

Ideally, you’d have: 

• Around 1–2 years of experience in a similar analytical role; experience in fintech or banking is a plus.
• A strong analytical mindset and a structured way of thinking through problems.
• Confidence working with Excel and familiarity with tools like SQL, R, Python, or similar.
• Some hands-on experience with building or working with statistical models.
• The ability to take initiative, work independently, and think critically.
• A collaborative mindset and a genuine interest in working with different teams.
• Strong communication skills in written and spoken English & Estonian.

If this role excites you, but you don’t meet every single requirement, we still encourage you to apply. We value diverse backgrounds and perspectives and believe that great people grow into great roles.

What you’ll get in return?

• A competitive salary tailored to your experience, along with a comprehensive benefits package.
• Wellbeing support through sports compensation or additional health insurance to help you stay active and healthy.
• Extra vacation days after your third year, giving you more time to rest and recharge.
• A 6-week paid sabbatical after four years, recognising strong performance and long-term contribution.
• A dynamic and inspiring work environment where you’re encouraged to grow and take ownership of your work.
• Flexibility through a hybrid and autonomous way of working, built on trust and accountability.
• The opportunity to collaborate with talented international colleagues across multiple markets.
• Regular team events and additional perks that make work more enjoyable and help celebrate successes together. 

Sounds like a fit?

Apply, and our recruitment team will be in touch. If you’re unsure but curious, apply anyway - we’re happy to explore together.

The Wow

As a Technical Services Officer within the Service Desk, you are expected to be a pattern breaker and acknowledge the importance of providing top quality service to each customer of the Betsson Group.  The Technical Services Officer is expected to address each customer individually and deliver the service on the correct technical level.  The Technical Services Officer is driven by making a difference every day and will take ownership of tasks, and follow up on the tasks until they are solved.

This role is driven by complex challenges and the eagerness to maintain and improve the current IT infrastructure.  You acknowledge the importance of knowledge sharing and documentation via online tools, work under minimal supervision and is motivated when succeeding as a team.

A taster of what you will be involved with: 

Your main goal is ultimately to support the corporate environment - in particular towards improving stability, performance, service quality and efficiency. To this end, you will be expected to:

• Act as first point of contact for the troubleshooting and resolution of Incidents and Service Requests related to hardware configuration, software, application and network problems amongst others.
• Make full use of available tools during the diagnosing and execution stages of Incidents and Service Requests.
• Route those Incidents and Service Requests that require reassignment to other Service Teams (including third-party suppliers) in line with set targets as per the requirements of the Incident Management and Service Request Fulfilment Procedures. Reassignment to other Service Teams should relate to requests that require escalation and approvals and in a manner that is friendly to the receiving Service Teams.
• Track and retain ownership of Incidents and Service Requests to ensure that service levels are met, and call resolution is achieved within the shortest time span possible.
• Continually observe a security aware approach.
• Act as first point of contact for the troubleshooting and resolution of Incidents and Service Requests related to hardware configuration, software, application and network problems amongst others.
• Make full use of available tools during the diagnosing and execution stages of Incidents and Service Requests.
• Route those Incidents and Service Requests that require reassignment to other Service Teams (including third-party suppliers) in line with set targets as per the requirements of the Incident Management and Service Request Fulfilment Procedures. Reassignment to other Service Teams should relate to requests that require escalation and approvals and in a manner that is friendly to the receiving Service Teams.
• Track and retain ownership of Incidents and Service Requests to ensure that service levels are met, and call resolution is achieved within the shortest time span possible.
• Continually observe a security aware approach.

What we are looking for

Must possess the following:

• Experience with:
  • Desktop Products (Operating Systems both MS and MacOS, and Office Products).
  • PowerShell scripting.
  • Core server infrastructure (AD, DNS, DHCP, Office 365, MS SCCM and MS Intune).
  • General Network Trouble shooting.
• Service mindset.
• Willingness to go the extra mile for supporting colleagues.
• Professional working proficiency in English.
• Professional working proficiency in Estonian.

Would be great to also possess:

• Tertiary Education and / or a bachelor’s degree in IT / Computer Science.
• Information Technology Infrastructure Library (ITIL) certification (current).
• Experience on traditional infrastructure On-Prem, including servers and storage components.
• Experience on infrastructure including Cloud Services (especially AWS and Azure).
• Automation, Security, Configuration and Version Management skills.
• Coding Experience and Scripting Skills (C#, Python, PowerShell, Node JS).
• Vender specific certifications (AWS, Microsoft, VMWare).

What we offer

Much like riding a rollercoaster, sometimes life at Betsson can be lightning fast with twists and turns but always FUN! Then again, what else would you expect from a business 75% millennial and 1700 strong, spread across 7 offices with 900 based out of our Malta HQ alone! We recognise it may not be for the faint-hearted, but if you’re a go-getter, initiator and adrenaline junkie, always striving to push the boundaries and challenge yourself, then you’ll fit right in.

Challenge accepted?

By submitting your application, you understand that your personal data will be processed as set out in our Privacy Policy

Why Veriff?

What is this role about?

As Head of Product, Servicing, you will make sure that all Bondora operations are loved by customers, fully automated, and competitive. This complex role spans numerous disciplines: operations, customer experience, ML/LLM, psychology, and technology. 

You’ll build a product  strategy around customer support, debt collections, KYC/AML, and execute it with a cross-functional team. You’ll also be a member of the Product Leadership team, building one of the strongest product engineering teams on the planet (not an understatement ;)).

Your main responsibilities will be:

• Discover, communicate, and execute a product strategy for operations  that will have customers choosing Bondora over competitors 
• Lead a cross-functional team of engineers, data scientists, product managers, designers, and operational specialists. You’ll be both the source of inspiration and a coach who turns team members into product experts capable of making great decisions for the customers and the company.
• Take ownership and drive company-level strategic initiatives. As the operations expert, you’ll often help shape areas outside of your direct responsibility.
• Coach a team of passionate business-focused product managers. At Bondora, we make time for best practices because they lead to great results, rather than just discussing them.
• As part of Product Leadership, build a product & engineering organization to be proud of. As you’ll be joining early, there’s still a lot of room to be opinionated and make it in your own image.
• Combine deep customer understanding (experience, psychology, incentives) and technology (automations, government and partner integrations, machine learning, large language models) to deliver customer love and operational efficiency.  

What you’ll bring:

• You’ve worked on operational problems in a consumer business.
• You have 5+ years of experience in leadership roles.
• You have a strong grasp of business fundamentals: unit economics, P&L, business models, etc.
• You have a deep understanding of technology and the possibilities it offers for automation.
• As a bonus, you might have worked on consumer credit products, LLMs, AML, Fraud, or Privacy.

What can you expect at Bondora? 

• Contribute to Bondora’s ambitious goal of reaching €1B in revenue by the end of 2026. Your skills and efforts will directly impact our growth trajectory and shape the future of our company.
• Our employees deserve the best. We recognize our people with a competitive salary and a generous benefits package (daily lunches in the office, monthly massage, five weeks of vacation, private healthcare compensation, €1,200 hobby grant, mental healthcare support, share options, and more!)
• We provide an environment that encourages your personal and professional growth. As we constantly evolve and innovate, you’ll have endless opportunities (and budget) to expand your skills and skyrocket your career.

The next steps

If you have the guts, ideas, and a team vision, apply now! 

Our hiring process: 

• Meet Karl, our Recruiter: Your first interview with him will give you the chance to share your experiences and aspirations. 
• Engage with Mirko our, Chief Product and Technology Officer
• Put your skills to the test: Tackle a home task to present your skills. 
• Assessments: Complete our personality and logic assessments in Alva platform to showcase your strengths.
• Visit our office to meet product stakeholders on Team DNA interview, showcasing your expertise. 
• A final with our CEO, Pärtel
• The celebration begins: If the stars align, receive an offer to join the Bondora team! 

We’re looking for a Senior Product Manager to support city launches and manage compliance topics within Bolt’s Micromobility team. In this role, you will work closely with public policy and local operations teams to drive product solutions.

Are you ready to make a global impact? Join us! 

With over 200 million customers in 50+ countries, Bolt is one of the fastest-growing tech companies in Europe and Africa. And it's all thanks to our people.

We believe in creating an inclusive environment where everyone is welcome, regardless of race, colour, religion, gender identity, sexual orientation, age, or disability.

Our ultimate goal is to make cities for people, not cars, and we need your help to achieve this mission!

As a Senior Product Manager, you will work with a cross-functional team of product analysts, data scientists, designers, and engineers to deliver solutions that meet compliance requirements across new and existing cities. You will identify and prioritise opportunities to improve the implementation of regulatory requirements, ensuring a strong balance between compliance and user experience.

In this role, you will support market entry and expansion by aligning with internal stakeholders and enabling effective product configurations for local teams. You will design and iterate on regulatory features such as speed limits, parking zones, and age verification to ensure they are intuitive and efficient for users.

You will analyse user journeys to identify friction in compliance-related flows and drive improvements that reduce drop-off and increase usability. You will also collaborate with local teams and external stakeholders, contributing to tenders and supporting engagement with city authorities to demonstrate effective and scalable compliance solutions.

• Improving compliance flows within regulatory constraints by identifying opportunities to enhance efficiency and usability.
• Working with platform teams to deliver reliable compliance features, ensuring key validations meet performance requirements.
• Owning and managing the roadmap, balancing regulatory requirements with user experience improvements across the Expansion toolkit.
• Prioritising initiatives based on regulatory needs, user impact, and data to drive measurable outcomes.
• Engaging with external stakeholders, including local authorities, to support effective and scalable compliance solutions.

• You have experience as a Product Manager or in a similar role, preferably in a fast-paced technology company, and you've shown your ability to balance between compliance and user experience.
• You can think of out-of-the-box solutions to meet compliance requirements, not requiring product changes always.
• You have experience building and scaling user-facing products, with strong product sense and customer empathy.
• You have deep expertise in experimentation and data-driven decision making, and you are comfortable operating with imperfect or limited datasets.
• You have clear communication and collaboration skills, enabling you to work effectively with diverse stakeholders.

Experience is great, but what we really look for is drive, intelligence, and integrity. So even if you don’t tick every box, please consider applying!

• Accelerate your professional growth with unique career opportunities.
• Enjoy a rewarding salary and stock options, knowing that as Bolt succeeds, so do you.
• Take care of your physical and mental health with our wellness perks.
• Celebrate 5 years at Bolt with a 1-month paid sabbatical to recharge.
• Connect with colleagues at annual company events and smaller team gatherings.
• Balance flexibility and in-person collaboration with our hybrid model, including at least 12 monthly in-office days.

*Some perks may differ depending on your location and role.

We are looking for a Senior Product Manager to join the Delivery Product organization. In this role, you will be responsible for defining and executing product vision, strategy, and roadmap at the domain level, with the aim of delivering high-quality products that address user and business needs.

Our platform connects eaters, restaurants, and courier partners across multiple markets. Eaters use the app to discover and order food, while courier partners ensure timely delivery under a variety of conditions. The objective is to provide competitive value for eaters while supporting sustainable earning opportunities for courier partners.

As a Senior Product Manager in the Pricing domain, you will play a key role in shaping pricing strategy and improving the overall delivery experience. This includes working hands-on with data, systems, and cross-functional teams to define and implement pricing approaches.

If you are interested in working on product challenges at scale, we encourage you to apply.

With over 200 million customers in 50+ countries, Bolt is one of the fastest-growing tech companies in Europe and Africa. And it's all thanks to our people.

We believe in creating an inclusive environment where everyone is welcome, regardless of race, colour, religion, gender identity, sexual orientation, age, or disability.

Our ultimate goal is to make cities for people, not cars, and we need your help to achieve this mission!

As a Senior Product Manager, you will work with a cross-functional team responsible for improving Marketplace Pricing across both the consumer and courier partner experience. You will identify and prioritize opportunities related to pricing models, tools, and processes across different markets.

In this role, you will contribute to the broader product strategy and define measurable success metrics at the P&L level. You will collaborate with cross-domain and cross-functional stakeholders to align on priorities and support decision-making. You will also oversee the delivery of cross-functional initiatives, taking responsibility for implementation and identifying areas for improvement across the business.

• Defining product strategy and roadmap in alignment with domain or vertical objectives and user needs.
• Designing and running experiments with analytics partners to inform product decisions and positioning.
• Collaborating with cross-functional teams to drive product development from concept to launch.
• Prioritizing features and enhancements based on customer needs and data insights.
• Defining, tracking, and using key product metrics to evaluate performance and guide iteration.
• Leading product development processes and acting as the main point of contact for product-related topics, including stakeholder updates.

• You have proven experience as a Senior Product Manager or in a similar role, ideally in a fast-paced tech environment.
• You have excelled in previous Pricing roles (Operational, Strategy, or Product) and you have strong expertise in pricing, including understanding trade-offs, pricing models, and optimisation approaches.
• You have a track record of launching and scaling products, driving meaningful business outcomes.
• Your strengths include excellent analytical and problem-solving skills, enabling you to analyze data, extract insights, and make data-driven decisions.
• You have a solid understanding of product development practices and tools, and work effectively within iterative, cross-functional environments.
• You have clear communication and collaboration skills, enabling you to work effectively with diverse stakeholders.

Experience is great, but what we really look for is drive, intelligence, and integrity. So even if you don’t tick every box, please consider applying!

• Accelerate your professional growth with unique career opportunities.
• Enjoy a rewarding salary and stock options, knowing that as Bolt succeeds, so do you.
• Take care of your physical and mental health with our wellness perks.
• Celebrate 5 years at Bolt with a 1-month paid sabbatical to recharge.
• Connect with colleagues at annual company events and smaller team gatherings.
• Balance flexibility and in-person collaboration with our hybrid model, including at least 12 monthly in-office days.

*Some perks may differ depending on your location and role.

We are looking for an experienced Product Analytics Manager to join our Tools & Workflow domain within the Platform group and help us scale and improve our customer support and internal tooling products across 50+ countries.

Bolt is one of the fastest-growing tech companies in Europe and Africa, with over 200 million customers in 50+ countries. We’re a global team of more than 100 nationalities joined on a common mission – to make cities for people, not cars. And we need you to make it happen!

Platform team operates across all Bolt verticals supporting business growth and success. The team tackles problems including geospatial (routing, ETAs etc), user identity and verification, user communications, internal tools, automation and customer support.

As a Product Analytics Manager, you will lead the analytics function for our Tools & Workflow domain within the Platform group. Your teams own the complete support experience for Bolt users and build tools and technology for efficient workforce management. You will act as a cross-functional partner driving strategic decisions, while also enabling and growing a team of product analysts. You will be at the forefront of evaluating how Automation and Artificial Intelligence can bring value to the support experience and lead discovery to find product opportunities with an optimum balance between cost-effectiveness and quality support.

Do you consider yourself both a hands-on product builder and a systematic team enabler? If yes, join us as Product Analytics Manager and help shape the future of customer support at scale!

• Build and lead a high-performing team of product analysts, raising the bar on quality, collaboration, and technical excellence.
• Own the analytics vision for the Tools & Workflow domain, partnering with Product, Engineering, Data Science, and Operations to shape strategy, influence prioritisation and surface the right opportunities.
• Audit analytical needs, align with product and business stakeholders on key definitions, and oversee the creation of accurate and scalable data products that drive smarter decisions.
• Define metrics that matter and set the gold standard for A/B testing, driving faster and better product decisions.
• Spearhead the development of analytical solutions, from self-service data products to automation impact measurement and conversational analytics.
• Own end-to-end analytical projects within the CS domain, from design to delivery, while enabling the team through best practices, training and adoption of new tools and methodologies.

• You have a proven track record in data analytics within product companies, including managerial experience leading high-performing teams.
• You hold a university degree in Economics, Data Science, Statistics, Computer Science, Mathematics, Information Management, or a related field.
• You rank your SQL skills as "outstanding" and Python/R skills as "profound", and you embrace AI-native workflows with a forward-looking mindset, always eager to adopt and grow new technical skills as the data landscape evolves.
• You have strong knowledge of BI tools, data visualisation, and a solid understanding of data architecture, with the ability to oversee the design of scalable and reliable data models.
• You have strong business acumen, an entrepreneurial mindset, and outstanding communication and leadership skills, with the ability to decompose complex solutions into a clear narrative.
• You have a solid understanding of end-to-end A/B testing and experience with advanced experimentation such as time-based tests or other causal inference methods.

Experience is great, but what we really look for is drive, intelligence, and integrity. So even if you don’t tick every box, please consider applying if you feel you’re the kind of person described above!

• Play a direct role in shaping the future of mobility.
• Impact millions of customers and partners in 600+ cities across 50 countries.
• Work in fast-moving autonomous teams with some of the smartest people in the world.
• Accelerate your professional growth with unique career opportunities.
• Get a rewarding salary and stock option package that lets you focus on doing your best work.
• Enjoy the flexibility of working in a hybrid mode.
• Take care of your physical and mental health with our wellness perks.

*Some perks may differ depending on your location.

We are looking for an experienced Product Analytics Manager to join our Tools & Workflow domain within the Platform group and help us scale and improve our customer support and internal tooling products across 50+ countries.

Bolt is one of the fastest-growing tech companies in Europe and Africa, with over 200 million customers in 50+ countries. We’re a global team of more than 100 nationalities joined on a common mission – to make cities for people, not cars. And we need you to make it happen!

Platform team operates across all Bolt verticals supporting business growth and success. The team tackles problems including geospatial (routing, ETAs etc), user identity and verification, user communications, internal tools, automation and customer support.

As a Product Analytics Manager, you will lead the analytics function for our Tools & Workflow domain within the Platform group. Your teams own the complete support experience for Bolt users and build tools and technology for efficient workforce management. You will act as a cross-functional partner driving strategic decisions, while also enabling and growing a team of product analysts. You will be at the forefront of evaluating how Automation and Artificial Intelligence can bring value to the support experience and lead discovery to find product opportunities with an optimum balance between cost-effectiveness and quality support.

Do you consider yourself both a hands-on product builder and a systematic team enabler? If yes, join us as Product Analytics Manager and help shape the future of customer support at scale!

• Build and lead a high-performing team of product analysts, raising the bar on quality, collaboration, and technical excellence.
• Own the analytics vision for the Tools & Workflow domain, partnering with Product, Engineering, Data Science, and Operations to shape strategy, influence prioritisation and surface the right opportunities.
• Audit analytical needs, align with product and business stakeholders on key definitions, and oversee the creation of accurate and scalable data products that drive smarter decisions.
• Define metrics that matter and set the gold standard for A/B testing, driving faster and better product decisions.
• Spearhead the development of analytical solutions, from self-service data products to automation impact measurement and conversational analytics.
• Own end-to-end analytical projects within the CS domain, from design to delivery, while enabling the team through best practices, training and adoption of new tools and methodologies.

• You have a proven track record in data analytics within product companies, including managerial experience leading high-performing teams.
• You hold a university degree in Economics, Data Science, Statistics, Computer Science, Mathematics, Information Management, or a related field.
• You rank your SQL skills as "outstanding" and Python/R skills as "profound", and you embrace AI-native workflows with a forward-looking mindset, always eager to adopt and grow new technical skills as the data landscape evolves.
• You have strong knowledge of BI tools, data visualisation, and a solid understanding of data architecture, with the ability to oversee the design of scalable and reliable data models.
• You have strong business acumen, an entrepreneurial mindset, and outstanding communication and leadership skills, with the ability to decompose complex solutions into a clear narrative.
• You have a solid understanding of end-to-end A/B testing and experience with advanced experimentation such as time-based tests or other causal inference methods.

Experience is great, but what we really look for is drive, intelligence, and integrity. So even if you don’t tick every box, please consider applying if you feel you’re the kind of person described above!

• Play a direct role in shaping the future of mobility.
• Impact millions of customers and partners in 600+ cities across 50 countries.
• Work in fast-moving autonomous teams with some of the smartest people in the world.
• Accelerate your professional growth with unique career opportunities.
• Get a rewarding salary and stock option package that lets you focus on doing your best work.
• Enjoy the flexibility of working in a hybrid mode.
• Take care of your physical and mental health with our wellness perks.

*Some perks may differ depending on your location.

Inbank is a financial technology company with an EU banking license that connects merchants, consumers, and financial institutions on its next-generation embedded finance platform. Our financing solutions are embedded seamlessly into the shopping journey of 6,000+ retailers. This helps our merchant partners grow their businesses, while end customers benefit from a frictionless shopping experience wherever they are. With a focus on innovation and growth, we are looking for talented people to join our team of 440+ working across our offices in Estonia, Latvia, Lithuania, Poland, and the Czech Republic.

Due to our growth ambitions, we seek a driven Credit Risk Analyst to join our Tallinn office.

As a Credit Risk Analyst in our Risk Team, you will play a key role in assessing, monitoring, and improving the performance of our consumer lending portfolio across multiple markets. By turning data into insight, you’ll help shape smarter lending decisions - from evaluating creditworthiness to refining risk models - directly influencing how we manage risk, support sustainable growth, and maintain a strong, well-balanced credit portfolio. You’ll also analyse portfolio trends and calculate expected credit losses in line.

In this role, you’ll be one of the key contributors within our Credit Risk Control team - tackling complex challenges, sharing ideas, and working alongside talented professionals to keep our credit portfolio strong, balanced, and future-ready.

What will you be doing?

• Monitoring credit portfolio performance, identifying key risk drivers, and providing actionable insights across Inbank’s 5 operating markets.
• Analysing customer behavior, loan performance, and emerging risk trends.
• Preparing regular risk reports and dashboards for internal stakeholders to support decision-making.
• Collaborating with product, data, and collections teams to improve credit processes.
• Contributing to the development and optimisation of credit policies.

Ideally, you would have:

• 2–3 years of previous experience in Credit Risk, Data Analysis, or a similar analytical role.
• Strong analytical skills and the ability to interpret complex datasets.
• Intermediate proficiency in SQL and Excel; experience with Tableau (or a similar reporting tool) is a plus.
• Understanding of consumer lending products and credit risk principles.
• Strong attention to detail and a structured approach to problem-solving.
• Excellent communication skills in written and spoken English.

What you’ll get in return?

• A competitive salary tailored to your experience, along with a comprehensive benefits package.
• Wellbeing support through sports compensation or additional health insurance to help you stay active and healthy.
• Extra vacation days after your third year, giving you more time to rest and recharge.
• A 6-week paid sabbatical after four years, recognising strong performance and long-term contribution.
• A dynamic and inspiring work environment where you’re encouraged to grow and take ownership of your work.
• Flexibility through a hybrid and autonomous way of working, built on trust and accountability.
• The opportunity to collaborate with talented international colleagues across multiple markets.
• Regular team events and additional perks that make work more enjoyable and help celebrate successes together. 

Sounds like a fit?

Apply, and our recruitment team will be in touch. If you’re unsure but curious, apply anyway - we’re happy to explore together.

Position Overview

The Shopify Developer is the technical engine behind our global digital storefronts. You will manage the technical evolution of both our B2B and Retail platforms, ensuring they are fast, accessible, and optimized for conversion. This role is central to our global expansion; you will spearhead the implementation of Shopify Markets and customize theme logic to meet the unique needs of international territories. We are looking for a self-motivated problem solver who bridges the gap between creative design and high-performance code.

Key Responsibilities

Theme Development & Optimization

• Build & Launch: Develop high-fidelity, responsive landing pages and custom theme sections to support marketing campaigns.
• Performance Engineering: Implement code-level improvements to enhance site speed (Core Web Vitals) and ensure full ADA compliance across all digital touchpoints.
• Technical SEO: Maintain best-in-class search visibility through optimized Liquid templates and structured data (JSON-LD).
• B2B & Retail Logic: Develop and maintain distinct theme customizations that cater to the different shopping behaviors of our wholesale and retail customers.

Global Expansion (Internationalization)

• Shopify Markets: Lead the technical setup and configuration of Shopify Markets to support multi-currency, multi-language, and regional content.
• Localization Logic: Architect theme solutions that adapt seamlessly to regional requirements without compromising global site stability or customer experience.

Collaboration & Code Quality

• Cross-Functional Partnership: Work closely with Marketing and Operations to translate business goals into technical solutions.
• Code Reviews: Actively participate in peer code reviews to ensure maintainability, security, and adherence to best practices.
• Documentation: Maintain clear documentation for custom integrations and theme modifications.
• Maintenance & Troubleshooting: Act as the first line of defense for support requests and bug fixes, identifying root causes to prevent recurrence.

Qualifications

Required:

• Core Stack: Strong foundational programming logic; you understand how to structure data and build for scalability, not just 'making it look right'. Exceptional proficiency in HTML, CSS, and JavaScript (Vanilla/ES6).
• Growth Mindset: A documented history of being a self-motivated, fast learner. You aren't afraid to dive into the "unknown" and enjoy tackling complex technical puzzles.
• Project Execution: A proactive self-starter who excels in an evolving roadmap. You enjoy seeing your work go live quickly and can effectively prioritize multiple workstreams to meet milestones during busy launch windows.
• Hybrid Collaboration: Strong verbal/written English. While based in Estonia, you must be comfortable working primarily via Google Meet and chat, collaborating with stakeholders across different time zones.

AI-Augmented Development: An active interest in the evolving landscape of AI-powered development. You are open to experimenting with agentic code editors like Cursor and understand how to leverage AI for debugging and documentation without compromising on fundamental engineering principles. 

Resourcefulness: Resourceful and autonomous; you are the type of developer who consults documentation, experiments with APIs, and finds the 'why' behind a bug before asking for a solution.

Preferred:

• Shopify Experience: 1+ years of professional Shopify development experience (Liquid, JSON schema, Shopify APIs).
• Code Portfolio: A portfolio or GitHub that demonstrates clean code and creative problem-solving (even if it’s not Shopify-specific).
• Modern Tools: Experience with React, version control (Git), and CI/CD workflows
• Global Collaboration: Experience working with distributed teams across varying time zones.
• Ownership & Accountability: You take pride in the stability and performance of our global storefronts, maintaining 100% accountability for the code you ship to production.
• Solution-First Thinking: You don’t just patch a bug; you investigate the root cause and implement long-term fixes that improve the overall health of the codebase.
• Continuous Learning: You stay curious about the evolving Shopify ecosystem and emerging web technologies, proactively suggesting ways to modernize our stack.
• Integrity & Confidentiality: You uphold high standards regarding the security of our customer data, proprietary logic, and upcoming product launches.

What we offer:

• Global & Supportive Culture: Grow alongside an innovative, industry-leading international brand.

• Hybrid Work: Hybrid work, 3 days  at vibrant office hub in Ülemiste, Tallinn.

• Premium Well-being: 6 paid wellness days, mental health support, bi-weekly team lunches, and your choice of a sports allowance or private health insurance.

• Extra Time Off: Paid time off for your birthday, plus 4 paid "Recharge Fridays" off per year.

• Career Growth: Dedicated professional development and continuous learning opportunities.

What is this role about?

If you can’t walk down the street without dissecting ads, analyzing copy, and wondering how it all ties back to strategy, this role is for you.

We’re looking for a Senior Brand Marketing Manager who moves confidently between insight and imagination. Someone who understands that a great creative doesn’t just look good but also performs. You know from experience how the right idea, the right line, or the right visual can lift CTRs, shift perception, and make people remember your brand.

You’ll lead and execute brand research, creative strategy, and trust-building initiatives that define how Bondora shows up in the world. You will turn insights and data into meaningful direction, guiding creative work that’s both distinctive and consistent, and ensuring every customer touchpoint feels unmistakably Bondora. You’ll also own the rollout of cross-market campaigns from brief to execution, working closely with internal teams, external partners, and media agencies to bring ideas to life. 

This is a role for someone who thinks like a customer, acts like a creative, and decides like a strategist.

Your main responsibilities will be:

• Owning the end-to-end rollout of cross-market brand campaigns. 
• Writing creative briefs and leading production with internal teams and external partners.
• Driving brand input for new market launches and local campaign adaptations. 
• Defining and running creative testing with Performance, and continuously improving assets based on results. 
• Executing brand trust initiatives (NPS, customer advocacy, Trustpilot, awards) across key channels. 
• Owning brand execution across the website (homepage, key pages, overall look & feel).
• Owning brand surveys rollout and translating findings into actions.
• Delivering and scaling priority brand initiatives (e.g., Category Entry Points).
• Applying AI tools to improve creative production speed and testing efficiency.

What would ensure success in this role?

• 7+ years of experience in brand or creative strategy, preferably in financial services or other fast-paced digital consumer industries.
• Proven ability to translate customer insights, market research, and data into actionable brand and creative strategies that drive measurable results.
• Strong understanding of consumer psychology, brand positioning, and category entry points (CEPs) within the credit and financial sector.
• Experience leading brand health tracking, brand image, and customer advocacy projects.
• Expertise across various creative formats with experience scaling production efficiently.
• Experience in working with media buying agencies and launching cross-market upper funnel campaigns.
• Skilled in writing creative briefs and collaborating with design, copy, UX, video, performance teams, as well as external agencies and freelance partners.
• Familiarity with AI-driven tools and automation to accelerate creative production, research, and testing.
• Balance of analytical thinking and creative judgment, with comfort in both brand performance metrics and creative reviews.

What can you expect at Bondora? 

• Contribute to Bondora’s ambitious goal of reaching 1BN in revenue. Your skills and efforts will directly impact our growth trajectory and shape the future of our company.
• Our employees deserve the best. We recognize our people with a competitive salary and a generous benefits package (5 weeks of vacation, private healthcare compensation, hobby grant, mental healthcare support, share options and much more!)
• We provide an environment that encourages your personal and professional growth. As we constantly evolve and innovate, you’ll have endless opportunities (and budget) to expand your skills and skyrocket your career.

The next steps

If you have the guts, ideas, and a team vision, apply now! 

Our hiring process: 

• Meet Kerli, our Recruiter: Your first interview with Kerli will give you the chance to share your experiences and aspirations. 
• Meet Daria, our Head of Brand, and the Hiring Manager.
• Assessments: Tackle a home task and complete our personality and logic assessments to showcase your strengths. 
• Engage with the main stakeholders.
• The celebration begins: If the stars align, receive an offer to join the Bondora team! 

We are looking for a Senior Product Operations Specialist within the Commerce team to help us scale our Billing operations in 50 countries and more to come.

With over 200 million users in 50+ countries, Bolt is one of the fastest-growing tech companies in Europe and Africa. And it's all thanks to our people.

We believe in creating an inclusive environment where everyone is welcome, regardless of race, colour, religion, gender identity, sexual orientation, national origin, age, or ability.

Our ultimate goal is to make cities for people, not cars. And we need your help on this mission!

We're looking for a Senior Product Operations Specialist to join our Commerce team — the engine behind everything money-related at Bolt. You'll have ownership of the day-to-day health of our billing operations, diagnose and resolve transactional issues, and turn operational pain points into scalable process improvements.

This is a hands-on, high-impact role at the intersection of data, payments, and process. You'll work across product lines and markets, partnering closely with product, engineering, finance, and local operations teams to ensure our billing systems run accurately and efficiently at scale.

• Troubleshoot and resolve issues across transactions and invoices, using data to identify root causes and prevent recurrence.
• Monitor KPIs and billing system health, proactively flagging anomalies and emerging issue patterns before they escalate.
• Build business cases using SQL and data analysis tools to surface insights that drive operational and product decisions.
• Design and improve processes — creating situational playbooks, documenting best practices, and strengthening workflows for both customer-facing and internal operations support.
• Build internal improvement flows using AI-assisted coding, automation tooling, and low/no-code platforms — automating manual investigation steps, building lightweight internal tools, and scaling your own impact without always relying on engineering capacity.
• Bridge local markets, HQ, and cross-functional teams — aligning on billing procedures and turning stakeholder feedback into platform improvements.

• 3–5 years of experience in billing operations, fintech, or a related finance/payments function. Familiarity with tax, fiscalisation, or VAT compliance across multiple markets is a plus.
• Data-driven and analytical — you're comfortable writing SQL queries, working with large datasets, and using tools like Excel or Google Sheets to support decision-making.
• Understanding of online payments — you know how billing systems, payment flows, and invoicing work, and can quickly diagnose where things go wrong.
• A proactive problem-solver who takes ownership, operates with urgency, and doesn't wait to be told there's a problem.
• A strong communicator — fluent in English, able to explain technical billing issues clearly to both technical and non-technical stakeholders.
• Nice to have: experience in fraud detection, fintech, or multi-market tax/VAT compliance, and hands-on experience with AI coding or automation tools (e.g. Cursor, Claude, Zapier, n8n).

Experience is great, but what we really look for is drive, intelligence, and integrity. So even if you don’t tick every box, please consider applying!

• Play a direct role in shaping the future of mobility.
• Impact millions of customers and partners in 600+ cities across 50+ countries.
• Work in fast-moving autonomous teams with some of the smartest people in the world.
• Accelerate your professional growth with unique career opportunities.
• Get a rewarding salary and stock option package that lets you focus on doing your best work.
• Enjoy the flexibility of working in a hybrid mode with a minimum of 2 days in the office each week to foster strong connections and teamwork.
• Take care of your physical and mental health with our wellness perks.

*Some perks may differ depending on your location and role.

What is this role about?

As a Senior Product Engineer, you’ll be part of solving customer problems from ideation to achieved outcomes. It’s a rare chance to be part of a product-driven culture where you make your own product decisions, emphasis is on quality of solutions rather than outputs, and everyone strives to improve across practices, tools, technologies. 

You’ll enjoy a high degree of ownership, diverse set of problems (technology, regulations, user experience) and an environment that values problem-solving and collaboration. 

Your main responsibilities will be:

• Solve complex customer problems as part of the product team.
• Deliver initiatives from conception to meaningful results.
• Build, scale and run resilient production systems.
• Suggest continuous improvements to speed of delivery and learning through processes, tooling and teamwork. 
• Maintain high code quality and architecture representative of the reality of the business to make sure the team does not slow down in the future.

What would ensure success in this role?

• Strong software engineering background and hands-on experience in .NET, C#, Java or any other strongly typed backend stack.
• Familiarity with frontend tech, preferably React.
• Excellent communication and collaboration skills across engineering, product, and business.
• Product-driven and with previous experience in a fast-growing product company.
• Strong problem-solving skills.
• Bonus points for having
  
  • Experience with Azure, Kubernetes and Docker
  • Solid grasp of designing distributed systems
  • Relevant domain knowledge (finance, credit, banking, insurance etc.)

What can you expect at Bondora? 

• Contribute to Bondora’s ambitious goal of reaching 1BN in revenue. Your skills and efforts will directly impact our growth trajectory and shape the future of our company.
• Our employees deserve the best. We recognize our people with a competitive salary and a generous benefits package (5 weeks of vacation, private healthcare compensation, hobby grant, mental healthcare support, share options and much more!)
• We provide an environment that encourages your personal and professional growth. As we constantly evolve and innovate, you’ll have endless opportunities (and budget) to expand your skills and skyrocket your career.

The next steps

If you have the guts, ideas, and are ready to transform the fintech industry, apply now! 

Our hiring process: 

• Meet our Recruiter: Your first interview will give you the chance to share your experiences and aspirations. 
• Engage with one of our Engineering Managers to dig deeper into the role.
• Case study, showcasing your expertise with our Engineering team members. 
• Assessments: Complete our personality and logic assessments to showcase your strengths. 
• Final call with our VP of Engineering to discuss some last topics. 
• The celebration begins: If the stars align, receive an offer to join the Bondora team! 

This is a hybrid role that requires the candidate to be located in Tallinn or Tartu in Estonia.

We’re looking for a Senior Product Manager with a strong growth mindset and marketplace expertise to join Bolt’s Drive team. In this role, you'll be the key product leader shaping the global user growth strategy for Bolt Drive, our carsharing product.

You will work closely with a team of product analysts, data scientists, designers, and engineers to discover how value propositions form demand and drive user engagement.

As part of the youngest and most dynamic vertical in Bolt, you will have a hands-on role in shaping a growing mobility ecosystem.

Are you ready to make a global impact? Join us!

With over 200 million customers in 50+ countries, Bolt is one of the fastest-growing tech companies in Europe and Africa. And it's all thanks to our people.

We believe in creating an inclusive environment where everyone is welcome, regardless of race, colour, religion, gender identity, sexual orientation, age, or disability.

Our ultimate goal is to make cities for people, not cars, and we need your help to achieve this mission!

As a Senior Product Manager in Bolt Drive, you will own the end-to-end user experience within your domain, shaping product strategy to drive customer acquisition and retention in line with broader business goals. You will define clear success metrics, including business impact, and use them to guide decisions and measure outcomes. Your work will focus on strengthening demand generation, improving retention and reactivation, evolving the daily commute use case, and optimising marketplace dynamics in an asset-heavy, geo-focused environment.

• Defining and aligning the product strategy and roadmap with domain objectives and user needs.
• Working closely with analytics and design to discover, validate, and shape what drives demand and engagement.
• Defining and tracking key product metrics, using data insights to measure success and continuously improve the product.
• Designing and running experiments with support from analytics partners to inform product decisions and positioning.
• Prioritising feature development based on customer needs, marketplace dynamics, and analytical evidence.
• Acting as the main point of contact for product-related topics, collaborating cross-functionally and leading product development processes from concept to launch, including sprint planning, backlog grooming, and product reviews.

• You have experience as a Senior Product Manager or in a similar role, preferably in a fast-paced technology or internet-based company, and you've shown your ability to drive business growth repeatedly.
• You have experience building and scaling user-facing products, with strong product sense and customer empathy.
• You have deep expertise in experimentation and data-driven decision making, and you are comfortable operating with imperfect or limited datasets.
• You have strong analytical skills and enjoy working closely with product analysts and data scientists to form and validate product strategy.
• You can communicate fluently in English, and your exceptional collaboration skills enable you to work with cross-functional teams and influence stakeholders effectively.
• Having automotive, carsharing, or car rentals experience is a plus, but not a critical requirement.

Experience is great, but what we really look for is drive, intelligence, and integrity. So even if you don’t tick every box, please consider applying!

• Accelerate your professional growth with unique career opportunities.
• Enjoy a rewarding salary and stock options, knowing that as Bolt succeeds, so do you.
• Take care of your physical and mental health with our wellness perks.
• Celebrate 5 years at Bolt with a 1-month paid sabbatical to recharge.
• Connect with colleagues at annual company events and smaller team gatherings.
• Balance flexibility and in-person collaboration with our hybrid model, including at least 12 monthly in-office days.

*Some perks may differ depending on your location and role.

We are looking for a Senior Product Manager to join our Food & Groceries delivery vertical, who will drive the strategy and execution of Merchant Integrations, enabling merchants to seamlessly operate on Bolt through enterprise and middleware solutions, and will work closely with cross-functional partners to define the product vision, own the roadmap and priorities, and build scalable solutions that support merchant growth while ensuring a high-quality selection and experience for millions of eaters across our platform every day.

With over 200 million customers in 50+ countries, Bolt is one of the fastest-growing tech companies in Europe and Africa. And it's all thanks to our people.

We believe in creating an inclusive environment where everyone is welcome, regardless of race, colour, religion, gender identity, sexual orientation, age, or disability.

Our ultimate goal is to make cities for people, not cars, and we need your help to achieve this mission!

As a Senior Product Manager, you will help shape the direction of your domain, ensuring it aligns with the broader goals of the group.

We’re looking for someone who brings both strategic thinking and a hands-on approach. You’ll contribute to defining what success looks like and set clear, measurable metrics, including impact at the P&L level, to guide decision-making and track outcomes.

In this role, building strong, trust-based relationships will be key. You’ll work closely with cross-domain and cross-functional stakeholders, supporting shared goals and contributing to thoughtful, well-informed decisions.

You will guide the end-to-end delivery of cross-functional initiatives, supporting teams from idea through to implementation, while continuously looking for ways to improve how we work and the impact we create.

• Defining the product strategy and roadmap for your domain, aligning product initiatives with user needs and broader business objectives.
• Designing and running experiments together with analytics partners to validate hypotheses and inform product decisions.
• Collaborating closely with engineering, design, and other cross-functional teams to drive product development from concept to launch.
• Prioritising features and improvements based on customer insights, data analysis, and marketplace needs.
• Defining and tracking key product metrics to measure success, identifying opportunities, and continuously improving the product.
• Leading core product development processes, including sprint planning, backlog grooming, and stakeholder communication to ensure smooth delivery.

• You have proven experience as a Senior Product Manager or in a similar role, ideally in a fast-paced tech environment.
• You have demonstrated success in launching and scaling successful products in a similar domain.
• You have a strong understanding of product development methodologies (Agile, Scrum) along with experience in utilizing product management tools.
• Your strengths include excellent analytical and problem-solving skills, enabling you to analyze data, extract insights, and make data-driven decisions.
• Your communication in the English language and collaboration skills are exceptional, allowing you to effectively collaborate with cross-functional teams and influence stakeholders.
• Bonus: experience with B2B integrations / API platforms/developer tools, and working with enterprise partners and integration ecosystems.

Experience is great, but what we really look for is drive, intelligence, and integrity. So even if you don’t tick every box, please consider applying!

• Accelerate your professional growth with unique career opportunities.
• Enjoy a rewarding salary and stock options, knowing that as Bolt succeeds, so do you.
• Take care of your physical and mental health with our wellness perks.
• Celebrate 5 years at Bolt with a 1-month paid sabbatical to recharge.
• Connect with colleagues at annual company events and smaller team gatherings.
• Balance flexibility and in-person collaboration with our hybrid model, including at least 12 monthly in-office days.

*Some perks may differ depending on your location and role.

We are looking for a Senior Data Analyst to play a critical role in metrics & dashboard development for the Stores vertical, as well as deploying testing scenarios to optimize our growth.
The Stores team at Bolt Food drives data-driven decision-making to improve performance and accelerate growth across our Delivery business. We work at the intersection of strategy, commercial execution, and analytics to scale a strong and sustainable grocery offering across our markets.

Join us in shaping the future of online grocery shopping across our markets 

With over 200 million customers in 50+ countries, Bolt is one of the fastest-growing tech companies in Europe and Africa. And it's all thanks to our people.

We believe in creating an inclusive environment where everyone is welcome, regardless of race, colour, religion, gender identity, sexual orientation, age, or disability.

Our ultimate goal is to make cities for people, not cars, and we need your help to achieve this mission!

As a Senior Data Analyst, you will enable data-driven decision-making to support and grow Bolt Food’s Stores business. Reporting to the Head of Strategy & Operations, you will own key performance analyses, build and maintain dashboards, and partner closely with global and local stakeholders to drive measurable business impact.

You will work across pricing, promotions, assortment, partner performance, and customer behaviour, ensuring insights translate into clear actions that improve operational efficiency, value propositions, and long-term growth.

• Design and manage testing frameworks (e.g. A/B tests) providing structured insights and recommendations.
• Define & measure the most impactful KPIs driving the Stores' performance, ensuring data consistency and accuracy.
• Analyse Customer Value Proposition, customer behaviours, and advertising strategies to optimise Bolt Food’s grocery offering.
• Create and update daily, weekly, monthly, and quarterly reports and dashboards. Preparation of templates for global and local teams.
• Support local and global teams with data-related inquiries.
• Analyse data to identify problematic areas in data analysis and suggest improvements.
• Act as an owner of your analytical backlog, prioritising work for maximum business impact.
• Work closely with product and commercial teams to drive initiatives that attract new partners and grow existing ones.

• You have a Bachelor’s degree in Mathematics, Economics, Computer Science, Information Management, Statistics, or a related analytical field.
• You have 5+ years of experience in an analytical role working with large volumes of data, with experience in consulting, data analysis, business intelligence, or data-driven solutions. Experience in grocery retail is considered a plus.
• You have strong SQL and Excel skills, with experience in Python or R as a strong advantage.
• You are experienced with BI tools and data visualization (such as Tableau, Power BI, or Looker).
• You are experienced in automation, scaling tools, and scripting for data processing and workflow optimisation.
• You have excellent communication and stakeholder management skills, with experience working cross-functionally across teams.
• You are based in Warsaw or Tallinn, or are willing to relocate (we support relocation to Tallinn HQ only).

Experience is great, but what we really look for is drive, intelligence, and integrity. So even if you don’t tick every box, please consider applying!

• Play a direct role in shaping the future of mobility.
• Impact millions of customers and partners in 600+ cities across 50+ countries.
• Work in fast-moving autonomous teams with some of the smartest people in the world.
• Accelerate your professional growth with unique career opportunities.
• Get a rewarding salary and stock option package that lets you focus on doing your best work.
• Enjoy the flexibility of working in a hybrid mode with a minimum of 2 days in the office each week to foster strong connections and teamwork.
• Take care of your physical and mental health with our wellness perks.

*Some perks may differ depending on your location and role.

Inbank is a financial technology company with an EU banking license that connects merchants, consumers, and financial institutions on its next-generation embedded finance platform. Our financing solutions are seamlessly embedded into the shopping journeys of 6,000+ retailers, helping merchants grow their businesses while enabling customers to enjoy a frictionless shopping experience. Today, 440+ people work at Inbank across Estonia, Latvia, Lithuania, Poland, and the Czech Republic, building innovative financial solutions for the future of commerce.

As part of our growth ambitions, we are looking for a Commercial Growth Manager to join our Tallinn office and help drive strategic partnerships and new growth initiatives across our European markets.

Our Growth & Strategic Initiatives unit acts as Inbank’s internal growth engine — identifying new commercial opportunities, scaling high-potential partnerships, and accelerating strategic initiatives across the business.

In this role, you will operate at the intersection of new business development, strategic partnerships, and large-account growth. You will work with complex partners where success is driven by commercial creativity, disciplined execution, and strong partner activation. Your mission will be to identify, develop, and scale new growth initiatives while owning the commercial success and expansion of high-potential strategic accounts.

What you’ll be doing?

• Identifying and shaping new growth opportunities by developing new use cases and partnership models.
• Building and developing relationships with large strategic partners across multiple industries.
• Leading commercial negotiations and structuring win–win partnership agreements.
• Supporting the launch and scaling of new initiatives across selected European markets.
• Turning customer, partner, and market insights into commercial initiatives that drive growth.
• Driving partner performance, growth, and long-term retention.
• Contributing to pipeline management, forecasting, and commercial planning.
• Collaborating closely with product, risk, and operations teams to ensure initiatives are feasible and scalable.
• Coordinating internal stakeholders to ensure smooth execution and delivery.

Ideally, you’d have:

• Proven previous experience in commercial roles, business development, or strategic partnerships in a B2B environment.
• A strong track record of developing growth initiatives and new commercial opportunities.
• Experience managing large or strategic accounts and growing long-term partnerships.
• The ability to work across multiple markets and collaborate with cross-functional teams.
• Strong relationship management skills and the ability to influence senior partner stakeholders.
• The ability to combine strategic thinking with hands-on execution.
• A commercially sharp and data-driven mindset, with a pragmatic approach to problem solving.
• Excellent communication skills and confidence in commercial negotiations.

Why this role matters?

• A visible role in shaping Inbank’s strategic growth across multiple European markets.
• Real ownership and impact in developing new initiatives and growing key strategic partnerships.
• Direct exposure to senior stakeholders and decision-makers, both internally and externally.

What you’ll get in return?

• A competitive salary tailored to your experience, along with a comprehensive benefits package.
• Wellbeing support through sports compensation or additional health insurance to help you stay active and healthy.
• Extra vacation days after your third year, giving you more time to rest and recharge.
• A 6-week paid sabbatical after four years, recognising strong performance and long-term contribution.
• A dynamic and inspiring work environment where you’re encouraged to grow and take ownership of your work.
• Flexibility through a hybrid and autonomous way of working, built on trust and accountability.
• The opportunity to collaborate with talented international colleagues across multiple markets.
• Regular team events and additional perks that make work more enjoyable and help celebrate successes together. 

Sounds like a fit?

Apply, and our recruitment team will be in touch. If you’re unsure but curious, apply anyway - we’re happy to explore together.

What is this role about?

As Site Reliability Engineer, you’re tasked with making sure that our infrastructure stays a couple of steps ahead of our ambitious growth plans. You’ll solve complex infrastructure problems and make those solutions available to engineering teams so that they can deploy with peace of mind and focus on customer problems.

It’s a rare chance to be part of a product-driven culture where you make your own decisions, emphasis is on quality of solutions rather than outputs, and everyone strives to improve across practices, tools, technologies. You’ll enjoy a high degree of ownership, diverse set of problems (cloud, developer experience, databases, provisioning etc.) and an environment that values problem-solving and collaboration.

This hybrid role is located in our Tallinn or Tartu office. 

Your main responsibilites will be: 

• Build a reliable platform for our products, making sure that up-time, monitoring and recovery meet up to the modern standard.
• Standardized and automate infrastructure tasks so that engineers are able to self-serve and benefit from best practices
• Build a developer experience that allows to ship without friction, confidently and daily, making best practices available to teams through tooling and automation.
• Manage and optimize cloud infrastructure, including databases.
• Respond to and solve production incidents.

What you'll bring:

• 5+ years of experience with cloud infrastructure, Azure preferred.
• Ability to write code and script to automate tasks.
• Infrastructure as code and automated provisioning.
• Understanding of networking and security fundamentals
• Strong understanding of monitoring, incident management and recovery practices.
• You are ready for on-call shifts. 
• Bonus: 
  • Experience in a regulate space, preferably in Finance
  • Specialized knowledge in networking, security, Kubernetes, databases or developer experience

What can you expect at Bondora? 

• Contribute to Bondora’s ambitious goal of reaching 1BN in revenue. Your skills and efforts will directly impact our growth trajectory and shape the future of our company.
• Our employees deserve the best. We recognize our people with a competitive salary and a generous benefits package (5 weeks of vacation, private healthcare compensation, hobby grant, mental healthcare support, share options and much more!)
• We provide an environment that encourages your personal and professional growth. As we constantly evolve and innovate, you’ll have endless opportunities (and budget) to expand your skills and skyrocket your career.

The next steps

If you have the guts, ideas, and a team vision, apply now! 

Our hiring process: 

• First off, meet Karl who will talk a bit more about Bondora, the role and will have few questions up his sleeve! 
• Meet ťhe hiring manager: our 2nd call will give you the chance to hear more about us and share your experiences and aspirations. 
• Assessments: Complete personality and logic assessments to showcase your strengths. 
• Meet the team for technical interview: Get to know the people you’ll be working closest with. 
• Last discussion with our VP of Engineering as the final cherry on top. 
• The celebration begins: If the stars align, receive an offer to join the Bondora team! 

We are looking for an experienced Senior Data Analyst to join our Product Analytics team and help us scale and improve our products across 50+ countries.

Bolt is one of the fastest-growing tech companies in Europe and Africa, with over 200 million customers in 50+ countries. We’re a global team of more than 100 nationalities joined on a common mission – to make cities for people, not cars. And we need you to make it happen!

Our whole platform lives and breathes on data, and in order to succeed we are a highly data-driven company. Every step of our product development is accompanied by Data Analysts who identify opportunities, estimate the impact, collaborate on delivery and measure the effect.

Every Product Analyst at Bolt is embedded into a particular product team. We have three product verticals that build our core products – Ride-Hailing, Delivery (Bolt Food and Bolt Market) and Rentals (e-bikes, scooters, and carsharing), as well as two horizontals - Platform and Incentives. Platform team develops our own geo, user identity, automation and customer support products. Incentives team supports every customer-facing product with strategy and methodology on optimisation, long-term forecasts and large-scale A/B testing

We have many open roles in Bolt’s growing Product Analytics team. Once you apply, you will go through a universal process that will allow you to learn more about the Product Analytics function and help us find the best product team that matches your skills and aspirations!

We believe that every decision can and should be accompanied by data - if you feel the same way, you’ll fit right in! Scroll down to find out what daily adventures you can face as a Product Analyst at Bolt!

• Interpret data, analyse results using statistical techniques and provide reports to make business recommendations (e.g. cost-benefit, forecasting, impact analysis)
• Proactively work together with other stakeholders to communicate data-based insights
• Identify, analyse, and interpret trends or patterns in complex data sets
• Work with Product Managers to prioritise business and information needs

• You hold BS in Mathematics, Economics, Computer Science, Information Management or Statistics
• You have at least 2-4 years experience dealing with large volumes of data
• You can rank your SQL skills as “outstanding” and Python/R experience as “profound”
• You have experience with some BI tools and data visualisation
• You can prove your ability to lead experimentation: applied statistics, designing and analysing experiments, providing recommendations
• Your verbal and written communication skills are outstanding and you are fluent in English

Experience is great, but what we really look for is drive, intelligence, and integrity. So even if you don’t tick every box, please consider applying if you feel you’re the kind of person described above!

• Play a direct role in shaping the future of mobility.
• Impact millions of customers and partners in 600+ cities across 50 countries.
• Work in fast-moving autonomous teams with some of the smartest people in the world.
• Accelerate your professional growth with unique career opportunities.
• Get a rewarding salary and stock option package that lets you focus on doing your best work.
• Enjoy the flexibility of working in a hybrid mode.
• Take care of your physical and mental health with our wellness perks.

*Some perks may differ depending on your location.

 
    We’re looking for a Head of Operations Excellence to own and scale how Operations runs across Bolt’s Rides business. You’ll build the systems, standards, and automation that make our driver, fleet, and market operations faster, leaner, and more reliable, so Bolt can grow without adding complexity or cost. If you love turning strategy into simple, scalable execution, this role is for you.

 
 
    With over 200 million users in 50+ countries, Bolt is one of the fastest-growing tech companies in Europe and Africa. And it's all thanks to our people.

    We believe in creating an inclusive environment where everyone is welcome, regardless of race, colour, religion, gender identity, sexual orientation, national origin, age, or ability.

    Our ultimate goal is to make cities for people, not cars. And we need your help on this mission!
 

 
 
As Head of Operations Excellence, you will be responsible for building, scaling, and institutionalising world-class operational standards across Bolt’s Rides business. You will act as the system builder for Operations – defining how work gets done, how performance is measured, and how we reduce complexity as we expand into more markets.

You will turn multi-year strategic priorities into concrete, scalable operational programmes across drivers, vehicles, and fleets. Working closely with Product, Engineering, Growth Analytics, Finance, and Local Operations, you will drive a step-change in automation, cost efficiency, and execution quality across our core operational processes.

You will lead and develop a high-performing Operations Excellence team, set a high bar for planning and governance within Central Operations, and ensure that global standards are translated into clear, actionable expectations for local teams.
 

 
 

• Own the Operations Excellence domain within Central Operations, defining OKRs, success metrics, and execution cadence, and translating 3-year strategy and annual priorities into scalable operational programmes across 50+ countries and 600+ cities.
• Lead the design and automation of high-volume operational processes (e.g. driver, vehicle, and fleet onboarding; document and compliance renewals; market-level workflows) in close partnership with Product and Engineering, supporting a platform operating at €10B+ GMV scale.
• Drive step-change improvements in automation coverage, speed, and quality, systematically eliminating manual, fragmented, or market-specific processes that do not scale globally.
• Lead Operations-driven cost-efficiency initiatives across payroll productivity, customer support, and process-driven cost avoidance, with clear ROI logic, benefit tracking, and accountability.
• Bring structure and rigour to operational planning and execution through clear prioritisation frameworks, cross-functional dependency management, and quarterly execution and risk reviews at global scale.
• Enable and empower regional and country teams by translating central initiatives into clear local execution expectations, embedding them into regional plans, and building frameworks that scale globally without creating bottlenecks.

 
 

• You have 15+ years of progressive experience in Operations, Operations Excellence, Strategy & Operations, or similar roles within scaled tech, marketplace, or platform businesses, including leadership across multiple countries or regions.
• You hold an MBA or Master’s degree in Business, Economics, Engineering, Operations, or a related field (or equivalent experience leading at similar scope and complexity).
• You have a proven track record of driving automation, process redesign, and operational scaling in close partnership with Product, Engineering, and Analytics teams.
• You bring strong business and financial acumen, with hands-on experience building ROI logic, understanding unit economics, and making rigorous cost/benefit trade-offs for operational initiatives.
• You demonstrate exceptional structured thinking and problem-solving skills, comfortably moving between high-level strategy and hands-on execution in complex, ambiguous environments.
• You set a high bar for clarity, ownership, and delivery, with demonstrated experience leading high-performing teams, challenging the status quo, simplifying complexity, and acting as a credible partner to senior leaders.

 
 
    Experience is great, but what we really look for is drive, intelligence, and integrity. So even if you don’t tick every box, please consider applying!
 

 
 

• Play a direct role in shaping the future of mobility.
• Impact millions of customers and partners in 600+ cities across 50+ countries.
• Work in fast-moving autonomous teams with some of the smartest people in the world.
• Accelerate your professional growth with unique career opportunities.
• Get a rewarding salary and stock option package that lets you focus on doing your best work.
• Enjoy the flexibility of working in a hybrid mode with a minimum of 3 days in the office each week to foster strong connections and teamwork.
• Take care of your physical and mental health with our wellness perks.

 
  *Some perks may differ depending on your location and role.

We are looking for a Senior Business Analyst to play a critical role in performance analysis, dashboard development, and enabling strategic initiatives across both HQ and local teams.
Join us in shaping the future of online grocery shopping across our markets 🚀

With over 200 million customers in 50+ countries, Bolt is one of the fastest-growing tech companies in Europe and Africa. And it's all thanks to our people.

We believe in creating an inclusive environment where everyone is welcome, regardless of race, colour, religion, gender identity, sexual orientation, age, or disability.

Our ultimate goal is to make cities for people, not cars, and we need your help to achieve this mission!

The Stores team at Bolt Food drives data-driven decision-making to improve performance and accelerate growth across our Grocery Delivery business. We work at the intersection of strategy, commercial execution, and analytics to scale a strong and sustainable grocery offering across our markets.

As a Senior Business Analyst, you will enable data-driven decision-making to support and grow Bolt Food’s Grocery Delivery business. Reporting to the Head of Strategy & Operations, you will own key performance analyses, build and maintain dashboards, and partner closely with global and local stakeholders to drive measurable business impact.
You will work across pricing, promotions, assortment, partner performance, and customer behaviour, ensuring insights translate into clear actions that improve operational efficiency, value propositions, and long-term growth.

• Analyse Customer Value Proposition, customer behaviours, and advertising strategies to optimise Bolt Food’s grocery offering.  
• Partner with HQ and local teams to identify regional nuances, drive change, and scale global solutions.  
• Use data to answer critical business questions and support strategic initiatives..  
• Build and maintain dashboards and automated reporting to track performance and support decision-making.  
• Work closely with commercial teams to drive initiatives that attract new partners and grow existing ones.
• Act as an owner of your analytical backlog, prioritising work for maximum business impact.