Purpose of the Role

This is a unique opportunity to take the next step in your career. You will be joining as a member of the Storage Team which is responsible for the design, project delivery, and ongoing operation/support of all storage and backup systems within Man group.

The Storage team is a team of three engineers. The Platform Engineering Department is a close-knit team of highly skilled individuals comprising Windows, Linux, DBA, and network support. We strive for perfection in a high-pressure, fast-moving environment. While providing a high performance, scalable infrastructure to an agile organisation.

We are in the process of transforming our Storage Infrastructure to be more automated, agile, and user driven. We use DevOps principles, scripting, infrastructure as code, open source and cloud technologies combined with Enterprise storage products from vendors such as Pure Storage, Rubrik and VAST to achieve these goals.

Technologies used at Man Group include:

Pure Flash Array, and Flash Blade, VAST, DELL PowerStore, Rubrik Data Platform, NetApp Hybrid & All-Flash, MS Azure Cloud Storage, iSCSI transport protocol, Prometheus and Grafana, Python, PowerShell, Git, & Service-Now.

Specific Responsibilities

• Ensure that the storage and backup platforms in Man are available 24x365 and deliver the required performance levels
• Assist with managing storage capacity to ensure that we always have sufficient performance and capacity to meet the business’ needs
• Use open-source software and scripting to build best in class administration, monitoring, and capacity management tools
• Get involved in every stage of storage projects from design to implementation to support and management
• Use a mixture of on-premises and cloud technologies to provide highly available and high-performance storage
• Work closely with server, database, development and research teams to understand and manage performance and capacity requirements
• Troubleshoot problems and ensure that the root cause is understood & resolved

Key Competencies

Required

• Exceptional troubleshooting, prioritising, and communication skills
• Experience of scripting in one or more of the following: Python, Bash, PowerShell
• Self-starter attitude, with the ability to keep calm under pressure
• Demonstrable understanding of how an enterprise infrastructure functions

Advantageous

• Experience of SAN storage, Backup, and Storage Fabric technologies
• Experience of Operational Support
• Experience and an understanding of Windows, Linux, VMware, and network technologies
• Experience with cloud technologies

Benefits

• Modern office located in the OfficeX campus with easy access to transport and amenities
• Hybrid working model
• Competitive compensation package
• 25 days holiday allowance
• Premium Health insurance
• Employee Assistance program
• Referral Bonus
• Additional days off for long service and volunteering
• Multisport card
• Opportunities for professional development including internal tech talks
• Conference attendance, and engagement with the open-source community

ABOUT THE TEAM: 

This role sits within Tide’s Paid Plans CRM team - a collaborative group of marketers driven by ownership, experimentation, and impact.

Our mission is simple: help members save time and money so they can focus on doing what they love. We use data, creativity, and technology to drive engagement, retention, and long-term value.

WHAT WE ARE LOOKING FOR: 

We’re seeking an experienced CRM professional with a strong background in subscription-based technology businesses. You have a proven track record of developing and executing CRM strategies that improve retention and increase customer lifetime value.

You understand subscription models, recurring revenue dynamics, and industry best practices in subscription management. You’re comfortable working with CRM tools and marketing automation platforms, and you have strong analytical skills that enable you to turn data into actionable insights.

As CRM Manager – Subscriptions, you will:

• Lead the planning and execution of CRM strategies for subscription products, aligned with business objectives and growth targets.
• Provide strategic guidance to senior CRM team members on best practices and emerging trends.
• Manage and mentor a Senior CRM Executive, fostering a collaborative and high-performing environment.
• Use advanced data analytics to refine segmentation and personalise member communications.
• Implement advanced targeting strategies to optimise campaign performance and maximise customer lifetime value.
• Apply predictive modelling and behavioural analytics to proactively reduce churn.
• Collaborate closely with Marketing, Sales, and Product teams to align CRM initiatives with company-wide goals.
• Drive cross-functional initiatives to enhance the customer experience and grow subscription revenue.
• Develop and oversee customer advocacy and loyalty programmes to increase retention and brand advocacy.

What Makes You a Great Fit

• 3+ years of CRM experience, ideally within subscription-based businesses
• Experience with subscription billing systems and customer databases
• Strong background in CRM analytics, segmentation, and predictive modelling
• Deep knowledge of CRM and marketing automation technologies
• Strong project management and strategic thinking skills
• Excellent spoken and written English
• Strong stakeholder management and communication skills
• Experience with tools such as Iterable, Salesforce, GSuite, and Jira
• A proactive problem-solver who thrives in dynamic environments

WHAT YOU’LL GET IN RETURN: 

• 25 days paid annual leave 
• 3 paid days off for volunteering or L&D activities
• Extended maternity and paternity leave covered by the company
• Personal L&D budget
• Additional health & dental insurance
• Mental wellbeing platform 
• Fully covered Multisports card
• Food vouchers 
• Snacks, light food, drinks in the office
• WFH equipment allowance
• Sabbatical Leave
• Share options

TIDEAN WAYS OF WORKING

At Tide, we champion a flexible workplace model that supports both in-person and remote work to cater to the specific needs of our different teams. 

While remote work is supported, we believe in the power of face-to-face interactions to foster team spirit and collaboration. Our offices are designed as hubs for innovation and team-building, where we encourage regular in-person gatherings to foster a strong sense of community.

ABOUT THE TEAM: 

This role sits within Tide’s Paid Plans CRM team - a collaborative group of marketers driven by ownership, experimentation, and impact.

Our mission is simple: help members save time and money so they can focus on doing what they love. We use data, creativity, and technology to drive engagement, retention, and long-term value.

WHAT WE ARE LOOKING FOR: 

We’re seeking an experienced CRM professional with a strong background in subscription-based technology businesses. You have a proven track record of developing and executing CRM strategies that improve retention and increase customer lifetime value.

You understand subscription models, recurring revenue dynamics, and industry best practices in subscription management. You’re comfortable working with CRM tools and marketing automation platforms, and you have strong analytical skills that enable you to turn data into actionable insights.

As CRM Manager – Subscriptions, you will:

• Lead the planning and execution of CRM strategies for subscription products, aligned with business objectives and growth targets.
• Provide strategic guidance to senior CRM team members on best practices and emerging trends.
• Manage and mentor a Senior CRM Executive, fostering a collaborative and high-performing environment.
• Use advanced data analytics to refine segmentation and personalise member communications.
• Implement advanced targeting strategies to optimise campaign performance and maximise customer lifetime value.
• Apply predictive modelling and behavioural analytics to proactively reduce churn.
• Collaborate closely with Marketing, Sales, and Product teams to align CRM initiatives with company-wide goals.
• Drive cross-functional initiatives to enhance the customer experience and grow subscription revenue.
• Develop and oversee customer advocacy and loyalty programmes to increase retention and brand advocacy.

What Makes You a Great Fit

• 3+ years of CRM experience, ideally within subscription-based businesses
• Experience with subscription billing systems and customer databases
• Strong background in CRM analytics, segmentation, and predictive modelling
• Deep knowledge of CRM and marketing automation technologies
• Strong project management and strategic thinking skills
• Excellent spoken and written English
• Strong stakeholder management and communication skills
• Experience with tools such as Iterable, Salesforce, GSuite, and Jira
• A proactive problem-solver who thrives in dynamic environments

WHAT YOU’LL GET IN RETURN: 

• 25 days paid annual leave 
• 3 paid days off for volunteering or L&D activities
• Personal L&D budget
• Mental wellbeing platform 
• WFH equipment allowance
• Sabbatical Leave
• Share options

TIDEAN WAYS OF WORKING

At Tide, we champion a flexible workplace model that supports both in-person and remote work to cater to the specific needs of our different teams. 

While remote work is supported, we believe in the power of face-to-face interactions to foster team spirit and collaboration. Our offices are designed as hubs for innovation and team-building, where we encourage regular in-person gatherings to foster a strong sense of community.

ABOUT THE ROLE: 

As a Senior Performance Marketing Manager at Tide, you will play a key role in driving the growth of our UK market. Working closely with the Performance Marketing Lead, you will support the acquisition roadmap for our core Business Current Account while also spearheading marketing initiatives for our high-growth verticals, including Wealth Services and Insurance.

This is a versatile, cross-functional role that offers a holistic view of the business. You will collaborate with channel specialists, analytics teams, and commercial stakeholders to ensure we hit our core KPIs. We are looking for a data-driven professional who can not only support existing plans but also identify and execute their own growth initiatives to bring scale and efficiency to our marketing efforts

SOME OF THE THINGS YOU'LL BE DOING:

• Growth Execution: Partner with the Performance Marketing Lead and channel owners (Paid Search, Social, Affiliates, CRM, etc.) to deliver the UK acquisition roadmap.
• Product Expansion: Lead performance marketing activities for Wealth Services, Insurance, Admin Services and others, ensuring these products are integrated into our broader growth strategy.
• Data & Analysis: Own performance analysis and reporting. You will use data to draw actionable conclusions, optimize campaigns, and define next steps for the team.
• Forecasting: Support the planning process by building data-driven forecasts that help the business understand performance trends and scaling opportunities.
• Operational Excellence: Manage day-to-day operational tasks, including website and offer updates, to ensure all marketing communications remain compliant with regulatory requirements and market changes.
• Stakeholder Management: Act as a key point of contact for stakeholders across Product, Engineering, and Commercial teams. You will be expected to clearly communicate objectives and secure buy-in for new projects through data-backed evidence.
• One Team Collaboration: Support the wider Member Accession Marketing (MAM) department by translating strategic ideas into clear, executable briefs for channel managers.

WHAT WE ARE LOOKING FOR:

• Professional Background & Channel Expertise - 5+ years of hands-on experience in performance marketing. You should have deep expertise in at least one (ideally two) of the following areas: Paid Search, Paid Social, Affiliates, CRM, SEO, Programmatic, Offline channels e.g. Direct Mail, Print, TV
• Technical Proficiency - proven experience using tools to manage, execute, and monitor the results of performance channels, such as: Google Ads and SA360, Appsflyer, Impact Radius, Contentful, Salesforce Marketing Cloud, Figma 
• Data-Driven Mindset - you are naturally Data Driven and highly analytical. You have strong experience using BI tools (such as Looker) to extract insights, build performance forecasts, and define clear next steps based on rigorous analysis.
• Stakeholder Management & One Team Approach - a clear and concise communicator who can align different teams toward a common goal. You are comfortable working as One Team with stakeholders across Product, Engineering, and Commercial departments to secure buy-in for new initiatives through data-backed logic.
• Autonomy & Execution - you are expected to execute quickly with limited guidance. You have a track record of project managing small working groups independently and maintaining excellence level standards for every task, from high-level strategy to operational updates.
• Member First Focus - you always put the Member First. You have the ability to understand the small business landscape and translate member needs into effective, compliant marketing messaging that drives value for both the user and Tide.

WHAT YOU’LL GET IN RETURN:

Make work, work for you! We are embracing new ways of working and support flexible working arrangements. With our Working Out of Office (WOO) policy our colleagues can work remotely from home or anywhere in their home country. Additionally, you can work from a different country for 90 days of the year. Plus, you’ll get:

• 25 days paid annual leave

• 3 paid days off for volunteering or L&D activities

• Extended maternity and paternity leave covered by the company

• Personal L&D budget 

• Additional health & dental insurance

• Mental well-being platform

• Fully covered Multisports card

• Food vouchers

• Snacks, light food, and drinks in the office

• WFH equipment allowance

• Flexible working from home

• Sabbatical Leave

• Share options

TIDEAN WAYS OF WORKING

At Tide, we champion a flexible workplace model that supports both in-person and remote work to cater to the specific needs of our different teams. 

While remote work is supported, we believe in the power of face-to-face interactions to foster team spirit and collaboration. Our offices are designed as hubs for innovation and team-building, where we encourage regular in-person gatherings to foster a strong sense of community.

The Team

This is an outstanding opportunity to join one of the largest alternative asset managers. Technology is central to Man’s business strategy, and we are constantly evolving to stay ahead. Our culture embraces change and innovation, with engineering at the heart of our operating platform.

We are seeking a Senior C# Engineer to join one of our Risk Engineering teams. This is a senior individual contributor role for someone who sets multi-year technical strategy and delivers it through direct implementation and broad technical leadership across the Man Risk Platform. You should have the enthusiasm for leveraging AI development tools to accelerate delivery and driving their adoption across the team.

A great chance to collaborate, and learn alongside, highly skilled engineers whilst building up core investment risk and data engineering knowledge. New joiners will get the chance to work on the latest and best technologies for the challenges ahead.

Role Responsibilities

• Set and drive multi-year technical strategy for significant areas of the Risk Engineering platform, aligning with business goals
• Lead the design and architecture of complex, cross-team systems — making decisions that minimise the cost of future change
• Deliver high-impact projects end-to-end, from architecture through to production deployment and operational excellence
• Champion the software products of the Risk Engineering team and drive technical planning and project management
• Champion engineering best practices across multiple teams, including CI/CD, automated testing, and scalable design patterns
• Conduct code reviews and provide deep technical guidance to engineers across the function
• Lead incident response and root cause analysis across systems
• Mentor and develop engineers, fostering a culture of continuous learning and technical excellence
• Contribute to the evolution of our engineering culture and platform strategy

Key Competencies

Required

• Extensive professional experience in C#/.NET with a track record of delivering complex, cross-team technical projects
• Deep understanding of system architecture and distributed systems design
• Proven experience shaping technical strategy — making sound technical choices in ambiguous situations and driving alignment across teams
• Strong knowledge of database technologies (SQL Server, ClickHouse, MongoDB) including schema design, query optimisation, and performance tuning at scale
• Experience with data pipeline technologies (e.g. Kafka) in production environments
• Embracing agentic engineering — ability to leverage AI-assisted development tools to accelerate delivery and drive adoption across the team
• Excellent communication and leadership skills, with the ability to influence and drive consensus
• Passion for mentoring and developing engineering talent
• Strong advocate for collaborative development practices and continuous improvement

Advantageous but not required

• Experience with Python and its scientific ecosystem (numpy, pandas, scipy)
• Familiarity with containerisation (Docker, Kubernetes) and workflow orchestration (Airflow)
• Experience with large-scale data platforms and data engineering at multi-terabyte scale
• Familiarity with financial market data, risk management, or quantitative systems development
• Track record of contributing to engineering culture — tech talks, open-source, or conference presentations

Benefits  

• Modern office located in the OfficeX campus with easy access to transport and amenities.
• Hybrid working model
• Competitive compensation package
• 25 days holiday allowance
• Premium Health insurance
• Employee Assistance program
• Referral Bonus
• Additional days off for long service and volunteering
• Multisport card
• Opportunities for professional development including internal tech talks
• Conference attendance, and engagement with the open-source community.

Why Valtech? We’re the experience innovation company - a trusted partner to the world’s most recognized brands. To our people we offer growth opportunities, a values-driven culture, international careers and the chance to shape the future of experience. 

The opportunity

At Valtech, you’ll find an environment designed for continuous learning, meaningful impact, and professional growth. Whether you're pioneering new digital solutions, challenging conventional thinking or building the next generation of customer experiences, your work will help transform industries. 

We are proud of: 

• The work we do and the innovation we drive 
• Our values of share, care and dare 
• A workplace culture that fosters creativity, diversity and autonomy 
• Our borderless, global framework, which enables seamless collaboration 

The role  

Valtech FP&A team is dedicated to transforming financial data into actionable intelligence, ensuring that company’s leadership can seize opportunities for growth while maintaining financial health and stability. 

Valtech is looking for a FP&A Analyst. As a FP&A Analyst, you are the bridge between the row data and the decision-making process. The FP&A Analyst plays a critical role in driving financial insight, supporting strategic decision‑making, and ensuring the organization’s financial health. This position partners closely with senior leadership to deliver high‑quality financial analysis, forecasting, and reporting across the enterprise.

Within our FP&A team, you’ll find plenty of opportunities to grow your career, expand your skills, and take on exciting new challenges as you progress on your professional journey. 

This role reports to Corporate FP&A Manager.

Role responsibilities

• Lead the budgeting and forecasting process for all Corporate SM&A cost centers
• Build and maintain detailed expense models, including headcount, compensation, vendor spend, and project‑based costs
• Validate assumptions with functional leaders and ensure alignment with corporate financial targets
• Monitor forecast accuracy and identify risks and opportunities throughout the planning cycle
• Prepare monthly SM&A reporting packages with variance explanations and spending trend analysis
• Analyze actuals versus budget and forecast at both the cost‑center and consolidated corporate level
• Identify key cost drivers, inefficiencies, and opportunities for optimization
• Serve as a finance partner to corporate function leaders, providing insights on spending patterns and resource allocation
• Support decisions related to hiring, vendor contracts, and discretionary spending
• Translate financial data into clear, actionable recommendations for leadership
• Improve SM&A reporting frameworks to enhance transparency and accountability
• Support automation of expense tracking, headcount reporting, and planning templates
• Provide ad-hoc financial analysis and reporting support as requested by other FP&A Managers to ensure high-quality insights across the broader team
• Contribute to continuous improvement initiatives within the FP&A team
  

Must have qualifications

To be considered for this role, you must meet the following essential qualifications: 

• 2+ years of FP&A experience
• Strong analytical skills
• Ability to prepare quality financial analysis (variance analysis, scenario modelling)
• Advanced Excel skills
• Planning, budgeting and forecasting skills
• Experience in a global or multi-national company
• Excellent written and verbal communication skills
• Fluent English 

Nice to have qualifications  

• Experience with financial systems such as Oracle, HFM and FP&A tools - Planful
• Ability to influence stakeholders and present complex data in a clear, compelling way
• Track record of process improvement and automation in FP&A workflows
• Experience collaborating with cross-functional and cross-border teams
• Passion for continuous learning and keeping up with industry trends  

If you do not meet all the listed qualifications or have gaps in your experience, we still encourage you to apply. At Valtech, we recognize that talent comes in many forms, and we value diverse perspectives and a willingness to learn. 

Commitment to reaching all kinds of people 

We design experiences that work for all kinds of people - and that starts with our own teams. At Valtech, we’re intentional about building an inclusive culture where everyone feels supported to grow, thrive and achieve their goals. No matter your background, you belong here. Explore our Diversity & Inclusion site to see how we’re creating a more equitable Valtech for all. 

The benefits  

Beyond a competitive compensation package, we offer: 

• Flexibility, with hybrid work options (home office 2-3 days per week) and 25 vacation days for healthy work-life balance
• Co-subsidized transportation & Multisport cards
• Premium health insurance for fast and easy access to top healthcare services
• Training policy for technical and other skills-related events, courses and certifications
• Personal career development roadmap guided by performance evaluations
• Self-care program offering psychological consultations & discussions for you and the team
• Cozy office space designed for comfort and productivity
• Exciting team events and company gatherings

Your application process

Once you apply, our Talent Acquisition team will review your application. If your skills and experience align with the role, we’ll reach out for next steps. 

⚠️ Beware of recruitment fraud: Only engage with official Valtech email addresses ending in @valtech.com. 

We are committed to inclusion and accessibility. If you need reasonable accommodations during the interview process, please either indicate it in your application or let your Talent Partner know. 

About Valtech

Valtech is the experience innovation company that exists to unlock a better way to experience the world. By blending crafts, categories, and cultures, we help brands unlock new value in an increasingly digital world. 

At the intersection of data, AI, creativity, and technology, we drive transformation for leading organizations, including L’Oréal, Mars, Audi, P&G, Volkswagen Dolby, and more. 

At Valtech, we don’t just talk about transformation. We make it happen. Our people are the heart of our success, and we foster a workplace where everyone has the support to thrive, grow and innovate. 

Are you ready to create what’s next? Join us.

Let's start with the role

Back in 2021 we aimed to reform our team and increase its size twofold. After successfully achieving this goal, and looking ahead to 2026, our focus remains on crafting our skills and making Kaizen a "Mobile First" company.

Our mobile team consists of 17+ iOS Engineers and 18 Android Engineers and they are complemented by Software Engineers in Test, for the quality perspective.

Our Engineers work either in our Mobile Infrastructure team or they actively contribute to our cross-functional feature squads.

Our mobile applications have a widespread user base, reaching millions of people across many countries and continents. We use Swift/Kotlin to create a quality codebase and we heavily invest in covering our codebase with tests on all levels. Our goal is to enhance our technical practices and move to the next technical level.

Tech Stack: Swift, Alamofire, SwiftUI components, Modular architecture, GitLab for source code management, Bitrise for CI/CD, XCTest for Unit Testing, XCUITest for UI Testing, MVC to MVP, SwiftLint, Structured Concurrency, Firebase, Figma for designs, Transifex for localization

Supportive Stack/Processes: Scrum/Kanban, Jira / Confluence, Firebase / Google Analytics / Google Tag Manager, Pair programming, Unit testing, GitFlow, Code Reviews

What you’ll bring

• Proficient in Swift programming language.
• Solid understanding of iOS frameworks, UI/UX principles and design patterns.
• Experience with version control systems, such as Git.
• Strong focus on building user experiences of exceptional quality
• Excellent communication and teamwork skills.

Nice to have:

• Experience with code testing methodologies, such as unit testing and integration testing.
• Experience with SwiftUI and modern Swift APIs (Combine, Async/Await, Actors, e.t.c.)
• Familiarity with continuous integration and continuous deployment (CI/CD) processes

Kaizen Gaming Perks

• 🕑 Hybrid way of working;
• 🏃 A buddy will support you with your onboarding;
• 💸 Competitive pay & bonus scheme;
• ⭐Developmental 360° feedback framework;
• 🤸 Multi-sport card;
• 💰 Monthly meal allowance;
• 👩‍⚕️ Private health insurance for you and your family;
• 📚 Unlimited access to Udemy & continuous training;
• 👨‍👩‍👧‍👦 Family Support.

#LI-Hybrid

#LI-gs1

The Team

We have an exciting opportunity for a Senior Database Platform Engineer to join a team of highly skilled Engineers and DBAs who are responsible for managing the Oracle, PostgreSQL, MongoDB and SQL Server database estate.

The team are responsible for the day-to-day support and administration of the Oracle, MongoDB, SQL Server and PostgreSQL database estate including engineering and all database related projects. The role involves working closely with other Infrastructure teams as well as developers and end users.

This role also offers the opportunity to work on exciting technologies like Docker, Kubernetes and exposure to other DevOps aligned methods of automation, real time monitoring and metrics collections using latest Open-Source toolsets; Grafana and InfluxDB etc. 

Role Responsibilities

• Administer and manage the Oracle, PostgreSQL, MongoDB and SQL Server database estate.
• Collaborate with other technology teams to identify and implement optimal solutions for Man Group.
• Demonstrate a willingness to learn new technologies in this area.
• Ensure the rollout of a standards-based estate using relevant configuration management tools.
• Plan capacity for physical and virtual database servers.
• Ensuring high availability of the infrastructure and minimising the duration and impact of any outages.
• Maintain a consistently high level of service delivery for incidents, requests, and changes.
• Provide database support and advice to Infrastructure teams, developers, and end users.
• Uphold database security standards across the database estate.
• Participate in an on-call support rota.

Key Competencies

Required

• Deep knowledge of Oracle or PostgreSQL RDBMS.
• Foundational knowledge of MongoDB or SQL Server.
• Familiarity with infrastructure automation and configuration management tooling such as Terraform and Ansible.
• Proficiency in Linux.
• Strong scripting skills (preferably Bash, PL/SQL, Python, Powershell).
• Experience of designing, building, configuring Data-Guard, RMAN.
• Ability to diagnose and tune performance across the entire stack (Database internals, OS, Storage, Networks).
• Proven ability to automate builds and repetitive tasks.
• Flexibility to broaden and develop skills in any area as required.
• Strong prioritization and project management skills.

Advantageous

• Experience with Docker containerization.
• Familiarity with Agile methodologies.
• Eagerness to learn and understand the business environment.

Benefits

• Modern office located in the OfficeX campus with easy access to transport and amenities.
• Hybrid working model
• Competitive compensation package
• 25 days holiday allowance
• Premium Health insurance
• Employee Assistance program
• Referral Bonus
• Additional days off for long service and volunteering
• Multisport card
• Opportunities for professional development including internal tech talks
• Conference attendance, and engagement with the open-source community.

About the Role

We’re looking for an experienced Senior Partner Success Manager to join our Partner Success department as the first regional hire in EMEA. Initially we will hire one role in the region, with a plan to scale the department over time. This person will bring strong Services and/or Partner experience, and will operate at a high level very quickly. This role will report to the Director & Global Head of Partner Success.

This person will own a portfolio of Partners from a Services/delivery perspective and act as their strategic advisor. They will drive scale and maturity to help their Partners deliver high-quality results for our customers while expanding their Workato practice. 

Internally, this person will work with other partner functions (Partner Sales, Enablement, Experience, Operations) and key teams at Workato (Sales, Customer Success, and Professional Services). Externally, this person will work with partner leaders (executives, practice owners, technical leads, project managers, etc), and will also interact directly with prospective & existing customers as needed. 

This role will be critical in building and scaling the global Partner Success department - creativity and hard work, combined with relevant (and successful) experience are essential. 

Language, & Travel

Language: Fluency in English required

• Not required but nice to have: fluency/business proficiency in additional languages (French, German, Italian, Dutch, Spanish, etc)

Travel: Estimated at 25%, but may vary higher/lower as needed

Responsibilities 

Primary responsibilities (~70% of your time)

Own a portfolio of Workato partners and drive them to achieve two primary goals:

• Scale & mature your partners’ Workato practice - specifically, you will guide many of Workato’s highest priority partners (GSIs, large SIs, and priority boutique SIs)
• Deliver consistently high-quality outcomes for our joint customers

To achieve these two goals, some of the primary day-to-day activities may include:

• Build strong relationships with key leaders within your Partner organizations
• Act as a strategic advisor to your partners:
• Advise on practice/org structure, key offerings, and end-to-end Services methodology/related motions 
• Conduct partner QBRs & health reviews
• Help your partners navigate Workato’s internal process (certifications, co-delivery motions, Product updates, etc):
• Help partners win key deals:
• Work with Partner Sales to guide partners to deliver high-quality & compelling proposals (validate proposals, align with internal teams on co-delivery plans, etc)
• Monitor all projects led by your Partner:
• Support any escalated/Red/Yellow projects, ensure metrics are tracked and reported, etc
• Ensure close alignment between your Partners and the account teams (CSM, Account Executives, Professional Services, etc) 
• Scale & mature their Workato practice (the “Program Perspective”)
• Deliver consistently high-quality outcomes for our joint customers (the “Project Perspective”)
• Act as an internal expert & advocate for your Partners
• Be the go-to person to handle internal questions about your Partners’ delivery capabilities, experience, success stories/case studies, performance/metrics, etc
• Identify & track potential opportunities to bring your Partners into and coordinate with other internal teams to assess fit & handle logistics
• Advocate for what your Partners need from Workato. Balance your advocacy with holding your Partners accountable, while always prioritizing the customer

Secondary responsibilities (~30% of your time)

• Guide internal teams on Partner Success processes & ensure compliance
• Rollout new programs/processes and ensure key audiences are informed
• Support leadership with department building & other activities
• Help define new programs, build processes & assets, track data, etc
• Ensure system compliance for data cleanliness & analysis
• Support other Partners outside your core portfolio
• Ad-hoc support for individual partners and/or programmatic/high-volume support for partners without a dedicated Partner Success Manager
• Build strong relationships with internal teams & leaders
• Partner Sales, Partner Enablement, Sales, Professional Services, Customer Success, etc.
• Stay up to date on Workato Product offerings & positioning
• Attend in-person events as necessary

Skills & Experience Needed

Experience

A Mix of the following experience is required (it is not expected that a candidate will possess all of the following): 

• Deep experience & track record of success in an Enterprise SaaS environment (often 8+ years, though responsibilities & results are more important than years), working in or alongside the following roles:
• Partner Success, Professional Services, Customer Success, Partner/Alliances/Channel Sales and/or supporting Partner functions, Software Sales, or similar roles
• Strong Professional Services experience, including some or all of the following:
• Building/scaling delivery practices (org design/hiring, building offerings with scope/pricing, etc)
• Services GTM experience (managing sales cycles, scoping engagements, delivering proposals including staffing/scope/budget/timeline, writing SOWs/contracts, driving expansions/extensions)
• Project management (ownership of scope/budget/timeline, oversight of delivery teams and SDLC/quality control, escalation management/project recoveries, formal certifications like PMP)
• Experience working with or within Partner organizations in an Enterprise SaaS environment, including some or all of the following:
• Experience managing a portfolio of global or enterprise partners (GSIs, SIs, etc)
• Strong understanding of partner-driven revenue models (sourced vs. influenced)
  Ability to align partner success activities to pipeline, bookings, and expansion
• Experience enforcing certification requirements, co-delivery rules, etc
• Joint Partner + Internal Professional Services co-delivery approaches/engagements
• Technical experience/background:
• iPaaS / Enterprise Orchestration knowledge: enough technical fluency to assess delivery approaches, quality controls, and realistic staffing/timelines for integration/automation projects
• Experience with hands-on software implementation, architecture design, or similar technical roles
• Other experience:
• Consulting: Experience guiding others on best practices to implement your recommendations
• Program design/rollout/change management: Experience building and launching new processes/programs, handling objections, and driving adoption across internal & external teams
• Department contributions: Track record of going above and beyond to contribute to department success & scale (creating repeatable processes, providing creative ideals/solutions, etc)
• Data analysis & usage: Experience collecting data, establishing & tracking metrics, using data to identify insights and translating into action plans

Skills

• Excellent at execution: highly organized without needs others to , enjoys the tactical details/logistics of operations, and always deliver results
• Strong work ethic: always meets deadlines and can be counted on when things get busy
• Attention to detail: obvious whether designing processes, analyzing data, or writing an email
• Communication: very comfortable leading executive-level meetings/presentations, writes and speaks clearly, proactively communicates status & needs
• Relationship Building: creates and maintains close relationships with key individuals
• Learning: able to learn new technologies, open minded and flexible
• Creativity: generates ideas, solves problems, suggests unusual approaches
• Logical Decision Making: understands priorities and makes decisions with the big picture in mind
• Collaboration: a team player that prioritizes results and can influence others without authority to define and drive toward a joint vision
• Comfortable with ambiguity: able to remain effective in new environments without defined playbooks

About the Role:
We are looking for an experienced and proactive HR Manager to lead HR operations and strategic initiatives for our Bulgarian office. This role is a mix of operational HR (payroll, contracts, compliance) and strategic HR (culture development, performance management, management partnership). Initially, the focus will be on running our relocation project, with the long-term scope expanding to full country HR responsibilities.

This is a hands-on position for someone who can work independently, take ownership, and drive HR initiatives forward, while collaborating closely with our global team and HQ in the US.

Key Responsibilities:

• Lead and manage all HR operations in Bulgaria, including payroll, contracts, HR administration, and compliance.
• Serve as the primary HR partner for management, supporting performance management, talent development, and employee relations.
• Drive HR strategy and initiatives, including culture-building activities and engagement programs.
• Manage relocation projects, ensuring smooth onboarding and integration of international hires.
• Collaborate with global HR teams and HQ in the US to ensure alignment with company policies and practices.
• Provide guidance on local labor laws and HR best practices.
• Analyze HR metrics and provide insights to support decision-making.
  
  

Requirements:

• Proven experience as a HR Manager or senior HR generalist in a global or multi-national company.
• Experience handling employee populations of 200+.
• Strong understanding of Bulgarian labor laws and HR compliance.
• Hands-on experience with payroll, contracts, and HR administration.
• Track record of strategic HR initiatives, such as performance management, culture development, and management partnering.
• Ability to work independently, take ownership, and drive initiatives proactively.
• Excellent communication skills and experience collaborating with HQ in the US or other global offices.
  
  Nice-to-Have:

• Experience in relocation and onboarding of international employees.
• Previous experience in a fast-growing or scaling company.
  
  

About the Role:

We are seeking a highly driven and experienced Revenue Enablement Manager to lead and execute strategic initiatives that directly impact our sales organisation's performance and contribute to the achievement of critical business objectives. This role goes beyond traditional enablement, demanding a strong project management skillset to navigate complex projects with multiple stakeholders in a dynamic, fast-paced environment. You will be instrumental in driving change and optimising our sales processes to ensure the organisation is highly effective and efficient in driving revenue growth.

Key Responsibilities:

• Lead the charge: Take full ownership of key enablement projects aligned with critical objectives, such as building a high-performing sales hiring and onboarding engine and improving outbound revenue efficiency.
• Mastermind and execute: Lead and manage complex, cross-functional projects involving stakeholders from Sales, Marketing, Product and Operations. This includes project planning, execution, risk management, communication and stakeholder management.
• Own the process: Analyse performance data, identify areas for improvement and implement solutions to enhance sales productivity and effectiveness.
• Design with high impact: Design and deliver impactful enablement programs focused on onboarding, training, coaching and continuous development of sales reps.
• Know the systems: Evaluate, implement and manage sales enablement tools (e.g., Gong, Salesloft, content management systems) to optimise sales processes and drive adoption.
• Drive a united front: Foster strong relationships with key stakeholders, communicate effectively across teams and ensure alignment on project goals and progress.
• Own and Measure: Always utilise data and analytics to track progress, measure the effectiveness of enablement programs and inform data-driven decisions.

Key Requirements:

• Proven Track Record: Demonstrated success in driving revenue enablement initiatives and managing complex projects within a high-growth SaaS or B2B environment.
• Strong Project Management Skills: Exceptional project planning, execution and stakeholder management skills with the ability to adapt to changing priorities.
• Data-First Mindset: Strong analytical skills and a data-driven approach to problem-solving and decision-making.
• Sales Enablement Expertise: Deep understanding of sales enablement best practices, methodologies and tools.
• Excellent Communication and Collaboration: Outstanding communication, interpersonal and presentation skills with the ability to influence and collaborate effectively across teams.
• Growth Mindset: A proactive, results-oriented individual with a passion for continuous improvement and a strong work ethic.
• Technical aptitude: You have a strong understanding of sales technologies (e.g., Salesforce, Salesloft, Gong, ZoomInfo or similar) and are eager to learn and leverage new tools.

Bonus Points:

• Experience with sales methodologies (e.g., MEDDIC, Challenger Sale)
• Line management experience
• Experience with broader revenue enablement initiatives for BDRs, AEs and Partnerships

Company Benefits

• 30 days holiday paid leave
• Payhawk company card
• Monthly travel allowance
• Fitness membership through ClassPass
• Regular team-wide events
• Exchange program to another one of our offices (Amsterdam, Barcelona, London, Paris, Vilnius, Berlin).

Please note that unfortunately we cannot provide visa sponsorship, and to be considered for this role, candidates must be able to provide proof of their eligibility to work in the corresponding country.

Payhawk is an Equal Employment Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status.

About the role

At Payhawk, our Implementation Managers (IMs) play a critical role in driving customer adoption and delivering value to our clients throughout their lifecycle. As part of our Customer Success Organization, Implementation Managers are not only responsible for onboarding and technical setup but also for ensuring that customers extract maximum value from Payhawk. By combining a deep understanding of Payhawk’s platform with insights into customer processes, IMs proactively optimize accounts, enhance product adoption, and contribute to customer success.

Responsibilities

Customer Onboarding and Implementation:

• Lead the onboarding process for new customers by understanding their needs, configuring their Payhawk accounts, and delivering tailored training sessions.
• Develop and execute customized project plans for each client, ensuring a smooth and timely implementation process in line with SLAs while managing different external and internal stakeholders.
• Ensure new customers quickly realize the value of Payhawk by maximizing adoption during the initial implementation phase and aligning the setup with their business needs.

Driving Customer Adoption

• Use product data and insights to identify opportunities for optimizing customer setups and use cases, ensuring customers continuously derive increasing value from Payhawk.
• Assist customers in scaling their Payhawk usage as their businesses grow or their needs evolve. Provide expert guidance and support when customers need to adjust their setup or adopt new functionalities.

Customer Success and Retention:

• Act as a trusted advisor to customers, helping them align Payhawk’s capabilities with their internal processes to achieve their desired outcomes.
• Contribute to customer retention by ensuring high contract utilization, product adoption, and overall satisfaction.

Continuous Improvement:

• Gather customer feedback on potential product improvements and new feature requests, and share these insights with the Product teams.
• Identify and propose process improvements to enhance the onboarding and adoption experience.

Collaboration and Knowledge Sharing:

• Partner with Account Executives to hand off qualified upsell opportunities identified during customer interactions.
• Work closely with cross-functional teams to ensure alignment and deliver maximum value to customers.

Requirements

• 2+ year as Customer Success Specialist/Project Manager in a high growth SaaS environment or recent graduate with a relevant degree
• Tech savvy with an ability to fully understand our software
• You have Native/Near native level of German
• Excellent verbal and written communication skills with demonstrated ability to explain complex concepts in a concrete and understandable way
• Excellent organisation skills and detail oriented
• Fast learner and capable to keep up with a fast growing environment
• Ability to prioritise and multitask with clients and colleagues
• Experience in the fintech industry is preferred

Company Benefits

• 30 days holiday paid leave
• Competitive compensation package
• A week exchange policy to another Payhawk office (London, Berlin, Barcelona, Amsterdam, Paris)
• Multisport card fully funded by us
• Flexible working hours and opportunity to work from home 
• Company office massages
  
• Personal assistant service
• Regular team-wide events
• Opportunity to use the Payhawk product.

Payhawk is an Equal Employment Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status.