Here’s a summary of the role

You’re an experienced client-facing professional who thrives at the intersection of technology, governance, risk, and compliance (GRC). In this role, you’ll lead end‑to‑end customer engagements, guiding organisations through successful solution adoption while reducing risk and driving measurable outcomes.

You’ll act as a trusted advisor—owning delivery, mentoring others, and continuously deepening your expertise. If you enjoy solving complex problems, exceeding client expectations, and being seen as a go‑to expert, this role is built for you.

Here’s a breakdown of what you’ll do (the important stuff):

• Lead and deliver end‑to‑end Professional Services engagements across the full customer journey and enablement lifecycle.
• Advise customers on best practices for GRC solution rollout, adoption, and execution using your domain, industry, and product expertise.
• Coordinate work across teams, ensuring high‑quality delivery while meeting deadlines and client expectations.
• Perform quality assurance on work delivered by Professional Services, ensuring consistency, accuracy, and customer value.
• Act as a mentor and coach to junior specialists and new hires, supporting capability and confidence building.
• Partner with Commercial Teams, PS leadership, and other stakeholders to reduce delivery risk and drive long‑term adoption.

These are the essentials you’ll need to get an interview:

• 3 – 10 years’ experience in a client‑facing, advisory, or consulting role (internal or external). This is an IC Role.
• A strong Customer First mindset, operating with urgency, accountability, and a focus on outcomes.
• Good Coding skills, experience with SQL, AI implementation, building agents. 
• Proven ability to manage multiple priorities in a fast‑paced, technology‑driven environment.
• Excellent communication skills, including delivering workshops, presentations, and solution discussions with senior stakeholders.
• A passion for GRC, with the ability to translate complex requirements into practical solutions.
• High attention to detail, strong process discipline, and a consistent record of quality delivery.
• Relevant professional GRC accreditation (completed, in progress, or planned).

It would be great if you had these too (nice to have):

• Experience managing customer expectations, timelines, and delivery milestones against a project plan.
• Understanding of forecasting, budget tracking, and working with Adoption or Engagement Managers to deliver projects fully in‑scope and on budget.
• Ability to interpret solution design plans and translate them into executable delivery activities.
• Confidence providing structured, constructive feedback to peers and team members.
• Interest in developing deep subject‑matter expertise and becoming a recognised SME in specific GRC or product domains.

Here’s a bit about us

Why join Diligent?

Join a global organisation with a clear mission: to power better governance and decision‑making. Our people are at the heart of what we do, and we believe that diverse perspectives lead to stronger outcomes—for our customers and our communities.

Life at Diligent

We’re fast, fearless, and thoughtful in how we work. We value accuracy, ethics, and collaboration, and we trust our people to take ownership and do meaningful work. You’ll be supported with best‑in‑class benefits designed to care for your physical, financial, and emotional wellbeing—so you can bring your full self to work every day.

Equal Opportunity Employer

Diligent is proud to be an Equal Opportunity Employer. We consider all qualified applicants without regard to race, colour, religion, sex, sexual orientation, gender identity, age, disability, veteran status, or any other protected characteristic.

About the team + role

We are building an elite team, applying frontier technologies to the world’s biggest financial problems. We’re looking for bold thinkers. Sharp problem-solvers. Builders who are wired to make an impact. Robinhood isn’t a place for complacency, it’s where ambitious people do the best work of their careers. We’re a high-performing, fast-moving team with ethics at the center of everything we do. Expectations are high, and so are the rewards.

The Security and Technology Risk team’s mission is to protect Robinhood’s platforms, customer data, and financial systems while meeting regulatory expectations in every market we operate. In Singapore, this team plays a critical role in maintaining compliance with Monetary Authority of Singapore (MAS) requirements while ensuring systems remain secure, resilient, and reliable. The team partners closely with global Security, Privacy, Engineering, Legal, Risk, and Compliance teams to align local regulatory needs with global frameworks. You will help shape how security and technology risk are managed in a regulated brokerage environment!

As the APAC Security GRC Lead, you will lead the information security, cyber resilience, and technology risk management program for Robinhood Singapore. You will design and maintain a security and technology risk framework aligned with MAS Technology Risk Management Guidelines and broader regulatory expectations. As a key member of our global security office, you will work closely with enterprise teams to integrate local regulatory requirements into enterprise-wide controls, while serving as the primary contact for regulatory engagement in Singapore. This role directly influences the security, availability, and integrity of brokerage platforms, client data, and trading infrastructure.

This role is based in our Singapore office, with in-person attendance expected at least 3 days per week.

At Robinhood, we believe in the power of in-person work to accelerate progress, spark innovation, and strengthen community. Our office experience is intentional, energizing, and designed to fully support high-performing teams.

What you’ll do

• You own and maintain the security and technology risk framework across infrastructure, applications, cloud, trading systems, and third-party services
• You advise management and risk committees using clear reporting on risk indicators, incidents, vulnerabilities, and remediation progress
• You lead compliance with MAS technology risk requirements by translating regulations into controls, monitoring, testing, and audit-ready evidence
• You oversee related cyber incident response processes, including detection, containment, recovery, and post-incident analysis
• You evaluate third-party and outsourcing risk, including vendor controls, contractual obligations, and ongoing risk monitoring
• Support after hours emergency incidents as needed.

What you bring

• You have 8+ years of experience in information security, cyber risk, or technology risk within financial services
• You have experience working in a MAS-regulated financial institution such as a brokerage, bank, payments firm, or wealth platform
• You understand MAS Technology Risk Management Guidelines and can apply them to real-world systems and controls
• You have experience supporting regulatory reviews, inspections, or formal requests from supervisory authorities
• You communicate clearly and collaborate effectively with teams across different regions and time zones

What we offer

• Challenging, high-impact work to grow your career
• Performance driven compensation with multipliers for outsized impact, bonus programs, and equity ownership
• Top tier benefits to fuel your work, including supplemental health insurance, ancillary insurance, and mental health support programs
• Lifestyle wallet - a highly flexible employer-paid benefits spending account expenses beyond traditional benefits such as wellness, childcare, learning, and more.
• Time off to recharge including company holidays, paid time off, sick time, paid volunteer time off, parental leave, and more!
• Exceptional office experience with catered meals, events, and comfortable workspaces.
• Monthly commuter stipend to help offset in-office commuting costs

Position Overview:

This role is ideal for someone from a Risk, Audit, or Compliance background who enjoys working closely with customers, solving complex problems, and presenting thoughtful, high-impact solutions in a commercial environment.

As a Solutions Engineer at Diligent, you will partner closely with Sales to help organisations understand how our platform can transform the way they manage risk, audit, and compliance. You’ll act as a trusted advisor to senior stakeholders, translating risk and audit challenges into clear, compelling solutions that drive real business value.

If you enjoy combining domain expertise, storytelling, and customer interaction and want to move beyond traditional internal risk or audit roles, this is a strong next step.

Key Responsibilities:

Customer & Commercial Partnership

• Partner closely with Sales to support the full pre-sales lifecycle, helping customers understand how Diligent solves real-world risk and audit challenges.

• Deliver tailored, high-impact software demonstrations that clearly articulate business value not just product features.

• Engage confidently with senior leaders across Audit, Risk, Compliance, IT, and Governance functions.

• Translate customer pain points into clear solution narratives that support deal progression and closure.

Solution Design & Thought Leadership

• Design and present solution architectures that align with customer objectives and regulatory environments.

• Articulate the cross-platform value of the Diligent Platform and how it supports integrated GRC programs.

• Collaborate with Product teams to provide customer and domain feedback on product enhancements.

• Support marketing initiatives such as webinars, industry events, and thought-leadership content.

Domain Expertise

• Apply practical knowledge of Audit, Risk Management, and IT Compliance in customer conversations.

• Leverage familiarity with industry frameworks such as COSO ERM, ISO 31000, NIST RMF, and related standards.

• Demonstrate how modern GRC platforms enable risk identification, assessment, monitoring, and mitigation at scale.

Required Skills/Experience

• Experience in Risk, Audit, Compliance, or GRC, either in a customer-facing role or within industry.

• Experience working with SaaS solutions or strong interest in moving into a commercial, customer-facing environment.

• Strong presentation and communication skills, with the ability to simplify complex topics.

• Comfortable partnering with Sales and contributing to commercial outcomes.

• Curious, self-driven, and motivated to continuously deepen both technical and domain knowledge.

   

  #LI-SM1

  #LI-Hybrid

BUSINESS ANALYST

Important Information

Location: Singapore

RESPONSIBILITIES:

Data Relationship Mapping
•    Identify and document relationships between GRC entities (Risks ↔ Controls ↔ Regulations ↔ Activities)
•    Define cardinality and business rules for each relationship
•    Create entity-relationship diagrams (ERDs) and data flow diagrams
    
Requirements Elaboration
•    Translate high-level BRD requirements into detailed functional specifications
•    Define data validation rules and business logic
•    Document metadata requirements for the repository

Stakeholder Collaboration
•    Conduct workshops with subject matter experts (SMEs)
•    Validate data models with business users
•    Act as liaison between business and technical teams

Documentation
•    Create and maintain data dictionary
•    Document business glossary and data lineage
•    Prepare user stories and acceptance criteria for development

Mandatory:
•    5+ years of BA experience in data-intensive projects
•    Strong understanding of GRC concepts (risk management, compliance frameworks)
•    Understands data modeling 
•    Excellent documentation and communication skills

Preferred:
•    Experience with ServiceNow, and GRC tools
•    Knowledge of data governance principles
•    Familiarity with agile methodologies

About Encora

Encora is a global company that offers Software and Digital Engineering solutions. Our practices include Cloud Services, Product Engineering & Application Modernization, Data & Analytics, Digital Experience & Design Services, DevSecOps, Cybersecurity, Quality Engineering, AI & LLM Engineering, among others.

At Encora, we hire professionals based solely on their skills and do not discriminate based on age, disability, religion, gender, sexual orientation, socioeconomic status, or nationality

Position Overview:

As an Account Director with Diligent, you'll be at the forefront of driving revenue growth, deepening customer engagement, and shaping the future of how businesses utilise our cutting-edge solutions. Success in this role means expanding product adoption among current customers and introducing new clients to our platform. This is a high-impact, individual contributor role that demands strategic vision, proactive relationship-building, and relentless pursuit of excellence. You’ll be responsible for everything from engaging prospects and managing a robust pipeline to delivering accurate forecasts and closing deals. Acting as a trusted advisor and strategist, you’ll lead account planning, orchestrate internal collaboration, and leverage expertise to elevate customer success and revenue growth.

We’re looking for a commercially sound sales professional with a track record of exceeding targets, a natural collaborator, and someone who thrives in fast-paced, high-growth environments. If you’re driven to create value, embody a customer-first ethos, and deliver innovative solutions, this is the role for you.

Key Responsibilities:

• Proactively build a deep knowledge of and expertise in Diligent’s products, solutions, strategy and business priorities.
• Responsible for prospecting new and existing business within the designated vertical / territory for complex accounts with longer sales cycles.
• Adopts a ‘solutions’ selling approach, understanding customer needs and developing solutions through the lens of the Diligent One Platform.
• Build deep relationships with prospects and customers during interactions by being customer-focused and consistently honouring commitments and connecting the customer to internal commercial stakeholders to foster product growth.
• Develop and execute on account plans to ensure revenue targets, quota and customer business needs are met and collaborates with key stakeholders to drive integrated joint account wins for mutual business growth.
• Leads the coordination of Sales stakeholders to prioritise actions for multiple assigned accounts based on customer needs, sales generating importance, and account risks.
• Develops specialised business plans for customers that drive business outcomes to generate new business and upsells. Presents business plans to customers to generate new non-qualified opportunities.
• Create and lead feedback loop processes with product management and product marketing to communicate and relay customer pain points and feedback.
• Demonstrate Sales excellence by managing the end-to-end sales cycle from opportunity to deal close using the Diligent approved sales methodology.
• Effectively utilise sales tools to prospect new leads, schedule initial meetings, increase win rates and generate bookings.
• Accurately maintain SFDC records, forecast and report out on projected bookings, deals closed etc. on a regular basis.
• Demonstrates a deep understanding of the competitor landscape externally, including customers’ business strategy and the direction of the industry.

Required Experience/Skills:

• 7+ years of success in account management, new business acquisition, and exceeding revenue targets, ideally within highly regulated industries, SaaS or GRC space.
• The ability to build trust and influence senior leaders and stakeholders at all organisational levels.
• A passion for continuous learning and a sharp understanding of both internal products and external industry trends.
• Exceptional presentation, negotiation, and interpersonal skills that inspire confidence and drive outcomes.
• A knack for aligning technology solutions with business objectives to deliver measurable value.
• Self-motivation, resilience, and a results-driven approach to thrive in a dynamic, fast-paced environment.

Job's mission

As a Senior Analyst, Cybersecurity, you will strengthen ASM’s global digital foundation by embedding security into critical systems and strategic initiatives. You will collaborate across regions and functions to build resilient, scalable security capabilities that protect our people, technology, and operations. Your work enables ASM to innovate boldly and securely in a fast‑moving semiconductor landscape where reliability and trust matter more than ever.

What you will be working on

• Participate in architecture and design discussions for new solutions and initiatives.
• Partner with cross‑functional teams to integrate effective security controls into systems and processes.
• Support security investigations, assessments, and remediation efforts.
• Develop, implement, and maintain IT governance, risk, and compliance (GRC) frameworks, standards, and policies.
• Conduct cybersecurity and compliance risk assessments across technologies, processes, and business areas.
• Validate that security controls are operating effectively and consistently across teams.
• Support gap assessments, internal audits, and external audits.
• Contribute to vendor due‑diligence activities and vendor risk management.
• Participate in disaster recovery and business continuity activities, including cyber drills and business impact analysis.
• Act as a cybersecurity subject matter expert for global IT teams, business partners, vendors, and contractors.
• Engage stakeholders to ensure cybersecurity priorities align with business needs.
• Collaborate with teams across time zones, with flexibility for occasional after‑hours meetings.
• Lead or support security enhancement initiatives in areas such as OT security, AI security, and supply chain security.

What we are looking for

• Bachelor’s degree in Information Technology, Computer Science, Engineering, or a related field.
• Minimum five years of cybersecurity experience.
• Professional certifications such as CISSP, CISM, or CCSP.
• Knowledge of cybersecurity threats, vulnerabilities, hacking techniques, and exploitation methods.
• Experience with security technologies such as WAF, EDR, SSE, and DLP.
• Experience performing risk assessments, audits, and compliance monitoring.
• Knowledge of industry frameworks such as NIST.
• Strong analytical and problem‑solving skills.
• Ability to work independently and collaboratively.

What sets you apart

• Deep cybersecurity domain expertise with global exposure.
• Experience with cloud security and cloud computing environments.
• Experience developing security standards and best‑practice guidance.
• Creative and strategic thinking to identify risks and design effective mitigation strategies..

The Security Team is responsible for providing key security capabilities covering application, cloud and enterprise security, incident response, detection and GRC. Our team is looking for an experienced, hands-on security practitioner, who will drive the adoption of modern security processes and tooling, with focus on supporting our detection and incident response capabilities.

What you will do:

• Develop processes, tooling and automation to scale incident management response and mitigate risks to the business
• Collaborate with other security functions, engineering, product, support, business operations to identify appropriate detection use cases and automation
• Apply a threat modeling centric approach to incident detection and response
• Maintain security logging platform
• Stay up to date with the latest threats, attack vectors to improve our detection mechanisms and attack surface management
• Handle information security events and incidents across the ClickHouse products and services

What you bring along:

• Background in product security / red teaming / penetration testing / threat modeling, combined with incident detection and response experience
• Strong knowledge of and experience with one or more cloud service providers (e.g. AWS, GCP, Azure)
• Excellent written and verbal communication skills
• Experience securing large-scale customer-facing cloud infrastructures
• Significant development and automation experience; preference for Golang and Python

Bonus Points:

• BS, MS, or PhD in Computer Science or related field
• Previous contributions to open source projects
• Security or cloud related certifications (AWS, GCP, Azure)

Position Overview: 

As part of Diligent’s acquisition of 3rd Risk and the expansion of our IT GRC and Third-Party Risk portfolio, we are creating a new Solution Sales Director role in the APAC Sales team. 

The Solution Sales Director - IT GRC & Third-Party Risk will be seen as a senior commercial and domain leader, with deep expertise in SaaS-based IT GRC, Third-Party Risk Management (TPRM), and broader Integrated Risk Management solutions. They will be responsible for driving new business and expansion opportunities for Diligent’s IT GRC and third-party risk solutions (including 3rd Risk) across mid-market and enterprise accounts in the APAC region. 

This is a senior individual contributor role that combines consultative solution selling with domain credibility. The role involves engaging directly with customers and prospects, shaping opportunities, and aligning stakeholders across business, risk, compliance, security and procurement functions throughout the customer journey. 

As a trusted advisor, the Solution Sales Director will work in close partnership with regional Account Executives and wider go-to-market teams, providing IT GRC and TPRM subject-matter expertise in co-selling and solution design. A key element of the role is to coach and uplift colleagues’ knowledge of vendor risk, IT risk and integrated GRC use cases, helping them position Diligent’s expanding risk portfolio with confidence. 

The successful candidate will be commercially sharp, collaborative, and highly credible with senior risk, compliance, security and technology stakeholders, with a proven ability to influence, navigate complex sales cycles and deliver results. 

Key Responsibilities 

• Own solution sales for IT GRC & Third-Party Risk in APAC
• Drive new logo and expansion opportunities for Diligent’s IT GRC and third-party risk portfolio (including 3rd Risk) across mid-market and enterprise segments.
• Take primary accountability for opportunity strategy, value articulation and deal orchestration in partnership with regional Account Executives.
• Act as the IT GRC & TPRM domain expert in the field
• Demonstrate expert-level understanding of IT GRC, vendor risk, TPRM and related compliance frameworks, and how Diligent’s solutions address these needs.
• Translate complex risk and governance concepts into clear commercial value and compelling solution narratives for business and technical stakeholders.
• Lead consultative, solution-based sales cycles
• Run discovery with senior stakeholders to uncover current-state IT GRC / TPRM processes, tools and pain points across the three lines of defence.
• Design solution approaches and value roadmaps, aligning Diligent’s IT GRC and third-party risk capabilities (including integrations with the broader Diligent One Platform) to customer outcomes.
• Support RFP/RFI processes, complex evaluations and proof-of-concept activities, ensuring clear success criteria and measurable value.
• Drive prospect engagement and pipeline growth.
• Proactively build and progress pipeline through targeted outreach, thought leadership, events, and account-based activities focused on IT GRC and vendor risk buyers.
• Ensure high levels of prospect engagement and satisfaction through relevant insights, regular follow-up and tailored value propositions.
• Partner closely with Sales, Marketing, Product and Customer Success
• Collaborate with Sales leadership and Account Executives on regional account planning, territory strategy and deal reviews for IT GRC and TPRM opportunities.
• Provide structured feedback to Product Management and Product Marketing on APAC market needs, competitive trends and customer requirements to inform roadmap and positioning.
• Work with Customer Success and Implementation teams to ensure a smooth handover from sale to deployment, with a clear value realization plan.
• Leverage tools, data and insights to win
• Effectively utilize sales tools (CRM, sales engagement, intent data, etc.) to prospect, orchestrate multi-threaded pursuits, and improve win rates and bookings.
• Accurately maintain CRM records, forecasts and reporting for IT GRC & TPRM opportunities (pipeline hygiene, stages, risks and upside).
• Elevate internal capability and thought leadership
• Coach and enable the broader go-to-market team (Sales, BDRs, CS) on IT GRC and third-party risk trends, use cases and competitive differentiation.
• Represent Diligent and 3rd Risk in market as a thought leader through events, roundtables and executive briefings on IT risk, vendor risk and integrated governance. 

Required Experience & Skills  

• 7+ years of experience in one or more of: Selling IT GRC, vendor risk, TPRM or related integrated risk management SaaS solutions; and/or 
• Practicing in IT risk, third-party risk, technology governance or compliance roles with hands-on ownership of tools and frameworks
• Demonstrated success navigating complex, multi-stakeholder sales cycles and managing large, strategic deals with enterprise and upper mid-market customers.
• Strong track record of building and maintaining senior relationships across risk, compliance, security, procurement, technology and business leadership.
• Experience operating across APAC (multi-country exposure, cultural awareness, comfort working across time zones). 

Domain & Technical Skills 

• Deep understanding of IT GRC and Third-Party Risk / Vendor Risk Management concepts, including frameworks, regulations and industry best practices.
• Familiarity with leading IT GRC / TPRM platforms and their deployment in large organizations.
• Ability to quickly develop deep product knowledge of Diligent’s IT GRC and third-party risk portfolio, including how 3rd Risk integrates with the Diligent One Platform. 

Commercial & Core Skills 

• Strong consultative selling capabilities with the ability to frame customer problems, quantify value, build business cases and drive consensus across stakeholders.
• Excellent communication, presentation and influencing skills, including with C-level and senior executive audiences.
• High level of curiosity and empathy, able to understand customer context, issues and pain points through effective questioning and active listening.
• Demonstrated self-motivation and drive, with a consistent record of delivering against targets in fast-paced, high-growth SaaS environments.
• Commitment to continuous learning, including staying current on internal product capabilities, competitor landscape, external industry trends and the evolving APAC risk and compliance environment.