Operations Manager Jobs in Rome.
All active Operations Manager roles based in Rome.
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WHY JOIN ALO?
Mindful movement. It’s at the core of why we do what we do at ALO—it’s our calling. Because mindful movement in the studio leads to better living. It changes who yogis are off the mat, making their lives and their communities better. That’s the real meaning of studio-to-street: taking the consciousness from practice on the mat and putting it into practice in life.
OBJECTIVE
The Sales & Service Manager is a critical member of the store leadership team accountable for bringing ALO’s business and guest experience strategy to life in the store. This individual is passionate about business targets, sales, guest experience, and elevating talent to meet ALO’s guiding principles. This role’s north star is pointed at ensuring that guest experience in the store is exceptional.
RESPONSIBILITIES
Sales & Service Leader
- Investigate and root cause sales opportunities, partnering with the General Manager to escalate process or system gaps
- Oversee the Sales & Service team to execute an exceptional guest experience on the floor through assessing the level of guest connection and technical product education and supporting team members to address gaps through feedback and coaching
- Continue to build the client relationship daily with our customers
- Ensure effective sales floor coverage through the development of workforce solutions and leading selling initiatives throughout the store as needed
- Partner with the General Manager to build the Sales & Service strategy for the store and execute implementation with the Sales & Service team
Business Leader
- Represent the business in meetings and on conference calls, in partnership with General Manager
- Review, Monitor and partner with General Manager to manage the budget, reporting and other business data; including metrics (e.g. Expenses, Sell-Thru) and inform planning processes (e.g., quarterly business review and sales planning)
- Future planning workflow business needs to protect optimal performance
People Leader
- Ensure that the Sales, Service, and Community team exudes ALO's mission and guiding principles to effectively communicate to our visitors who we are, what we do and why we do what we do
- Leads a team through accountability, continuous coaching on a regular basis, development of talent, and elevating effective communication throughout the Operations and Visual team
- Establish internal & external pipeline through succession planning and recruitment strategy
- Writes an effective schedule that prioritizes the best business strategy, in partnership with the General Manager
Business Partner
- Oversees the execution of certain deliverables on the ALO Sales and Service Model, protecting operational efficiency
- Collaborates and implement General/Store Manager’s vision and work cross-functionally with business partners, as directed, to support all-level organizational goals
- Demonstrate an ability to navigate the organization with a balance of business need and brand culture
QUALIFICATIONS
- Prior leadership experience experience in retail or related industry
- Working knowledge of MS Office (Word, Excel and Outlook)
- Extraordinary interpersonal and communication skills, both verbal and written
- Agile with the ability to handle multiple tasks in a changing environment
- Highly Motivated by driving business in a fast-paced, innovative environment
- Business owner mindset with an entrepreneurial spirit
- Independent work ethic, time management skills, and personal accountability
- Aligns with and embodies ALO’s Guiding Principles
- Seniority Level: Mid-Senior level
Sales & Service Manager Schedule
The Sales & Service Manager role is a full-time role with a 40-hour workweek (5 days) consisting of 75% of those hours managing the retail floor and coaching and developing the team. In an effort to build a balanced schedule that supports the needs of the business and our teams, we expect all full-time employees to be available for opening, closing and weekend shifts.
Diversity and Inclusion statement
As an Equal Opportunity Employer, ALO does not discriminate against applicants or employees because of race, colour, creed, religion, sex, national origin, veteran status, disability, age, citizenship, marital or domestic/civil partnership status, sexual orientation, gender identity or expression or because of any other status or condition protected by statutory law. We are committed to an active Inclusion, Diversity and Equal Opportunities Policy, which starts with our recruitment and selection process, and we are happy to talk flexible working.
Interview Process adjustments
If you consider yourself to require reasonable adjustments to any part of our recruitment process, we invite you to share those requirements with us when completing your application or by emailing europehr@aloyoga.com. We will make every effort to ensure your needs are met to provide a fair and transparent process of assessment.
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Ready to apply?
Apply to ALO
WHY JOIN ALO?
Mindful movement. It’s at the core of why we do what we do at ALO—it’s our calling. Because mindful movement in the studio leads to better living. It changes who yogis are off the mat, making their lives and their communities better. That’s the real meaning of studio-to-street: taking the consciousness from practice on the mat and putting it into practice in life.
Role Objective:
The Sales & Service Lead is integral to the elevating the guest experience at ALO. They will ensure we deliver our targets for engagement, guest education and interaction, create a service-lead environment on the sales floor, and ultimately create a sanctuary that sets ALO apart from other retailers.
Sales & Service Leader
- Lead an exceptional guest experience on the floor through assessing the level of guest connection and technical product education and supporting team members to address gaps through feedback and coaching
- Continue to build the client relationship daily with our customers
- Analyze reports in order to strategize and deliver results; support implementing action plans focusing on deficient areas and highlight growth opportunities
- Ensure effective sales floor coverage through the development of workforce solutions and leading selling initiatives throughout the store as needed.
Business Leader
- Partner with Operations & Visual Manager to manage reporting, budgets, expenses, inventory control, supplies, vendor relationships, technology, and facilities to ensure maintained and maximized
- Demonstrate strong business acumen by leveraging metrics to support business-driving strategies
- Move dynamically on the retail floor to assess and fulfill the needs of the business, team and guests
People Leader
- Leads by example and inspires staff in daily operations and guest experience.
- Directly oversee the Sales & Service Associates and Cashiers; responsible for recruitment and development of talent
- Use company performance tools to evaluate each operations associate and provide constant feedback to drive individual growth and improvement in partnership with the store leader
Business Partner
- Collaborate with Community & Studio, Operations and Visual Leads to ensure cross-functional training and to ensure the business is well-executed
- Execute company-level operations-focused directives, projects and initiates, in partnership with the Sales & Service Manager (e.g. from the SCC)
Sales & Service Lead Qualifications
- Prior work experience in a client-centric, sales environment
- Proven leadership capabilities demonstrating excellent decision making
- Values feedback, receptive to receiving feedback and eager to provide
- Self-motivated with a desire to achieve results and excel individually, and as a team
- Excellent interpersonal and written communication skills
- Aligns with and embodies ALO's Guiding Principles
- Proof of right to live and work in country from start of employment
Sales & Service Lead Schedule
The Sales & Service Lead is full-time and requires 32-40 hours per week fulfilling the job description as stated above. To build a balanced schedule that supports the needs of the business and our teams, we expect all full-time employees to be available for opening, closing and weekend shifts , which may be subject to change. All Employees are expected to be able to work from the week of and including “Black Friday” until the end of the holiday season, first week of January.
Diversity and Inclusion statement
As an Equal Opportunity Employer, ALO does not discriminate against applicants or employees because of race, colour, creed, religion, sex, national origin, veteran status, disability, age, citizenship, marital or domestic/civil partnership status, sexual orientation, gender identity or expression or because of any other status or condition protected by statutory law. We are committed to an active Inclusion, Diversity and Equal Opportunities Policy, which starts with our recruitment and selection process, and we are happy to talk flexible working.
Interview Process adjustments
If you consider yourself to require reasonable adjustments to any part of our recruitment process, we invite you to share those requirements with us when completing your application or by emailing europehr@aloyoga.com.We will make every effort to ensure your needs are met to provide a fair and transparent process of assessment.
#LI-JJ1
#li-onsite
Ready to apply?
Apply to ALO
Operations Associate (20/25 Hours) - Via Del Babuino, Rome
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WHY JOIN ALO?
Mindful movement. It’s at the core of why we do what we do at ALO—it’s our calling. Because mindful movement in the studio leads to better living. It changes who yogis are off the mat, making their lives and their communities better. That’s the real meaning of studio-to-street: taking the consciousness from practice on the mat and putting it into practice in life.
Role Objective
The Operations Associate is critical in the store team and is responsible for driving profitability and efficiency. The Operations Associate will work closely with the Operations & Visual Manager & Operations Lead in initiating, completing work, and providing feedback to the team to achieve optimal results supporting total store operations.
Key Job Responsibilities
- Execute inventory management processes effectively with a focus on maximizing inventory accuracy and reducing shrink
- Investigate and root cause inventory accuracy issues, partnering with the General Manager to escalate process or system gaps
- Support execution of key operational functions including shipment, receiving and processing, reverse transfers, sales floor recovery, intra-day sales floor replenishment, floor set updates, and supply management
- Maintain and champion strong visual standards for the sales floor
- Work closely with reporting, budgets, expenses, inventory control, supplies, vendor relationships, technology, and facilities to ensure maintained and maximized
- Support a safe work environment and efficient operation through strong stockroom standards and processes
- Move dynamically on the retail floor to assess and fulfill the needs of the business, team and guests
- Execute company-level operations-focused directives, projects and initiates, in partnership with the Operations & Visual Manager & Operations Lead
- Assists in processing shipment and ensuring product flow; including but not limited to visual merchandising placement and daily replenishment excellence
- Demonstrate strong business acumen by leveraging metrics to support business-driving strategies
- Resolve client needs quickly & effectively ensuring customer satisfaction
- Identify product concerns and communicate inventory needs to support the business goals
- Support other areas of the business, including Sales & Service and Cashier, as needed
Operations Associate Qualifications
- Preferred prior work experience in a client-centric, sales & operational environment
- Passion for customer service and delivering exceptional experiences
- High energy, upbeat and enthusiastic with the ability to integrate fun and work
- Self-motivated with a desire to achieve results and excel individually, and as a team
- Fosters genuine connection through empathy, compassion, integrity and building trusting relationships
- Ability to lift, push, carry or otherwise move up to 50 pounds
- Ability to lift, bend, kneel, climb, crawl and/or twist, and safely climb up/down a ladder
- Ability to stand and move for an entire shift
- Proof of right to live and work in country from start of employment
Operations Associate Schedule
All employees' availability must suit the needs of the business, which are subject to change. The General Manager determines availability needs and creates a schedule including morning, evening, and weekend shifts, which may be subject to change. All Employees are expected to be able to work from the week of and including “Black Friday” until the end of the holiday season, first week of January.
Diversity and Inclusion statement
As an Equal Opportunity Employer, ALO does not discriminate against applicants or employees because of race, colour, creed, religion, sex, national origin, veteran status, disability, age, citizenship, marital or domestic/civil partnership status, sexual orientation, gender identity or expression or because of any other status or condition protected by statutory law. We are committed to an active Inclusion, Diversity and Equal Opportunities Policy, which starts with our recruitment and selection process, and we are happy to talk flexible working.
Interview Process adjustments
If you consider yourself to require reasonable adjustments to any part of our recruitment process, we invite you to share those requirements with us when completing your application or by emailing europehr@aloyoga.com.We will make every effort to ensure your needs are met to provide a fair and transparent process of assessment. #LI-JJ1
#LI-2
#li-onsite
Ready to apply?
Apply to ALO
Front of House Manager
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PharmaCann, Inc. owns and operates best-in-class production facilities and retail dispensaries for cannabis-based products. We currently operate in the States of Illinois, New York, Massachusetts, Ohio, Pennsylvania, Maryland, Colorado and Michigan as a medical and/or adult use cannabis provider to patients and customers. We are looking for energetic, results-driven individuals to join our rapidly growing team and industry.
The Front of House Manager is responsible for managing a team that develops, implements and continuously improves all quality, training, customer experience programs, cash reconciliation and at times the check-in (camera) department to improve accuracy, and operational initiatives, ensure safety, security, and all State and Local regulatory standards are maintained. This position is accountable for executing initiatives that facilitate the achievement of all hospitality goals at PharmaCann.
The Front of House Manager is an expert in their field for specific divisions of responsibilities of the business. The ideal candidate is a business process oriented professional with demonstrated success in implementing continuous improvements that enhance efficiency and/or customer/patient experience. They will have the ability to build and maintain effective teams, be committed to collaboration with a variety of stakeholders, and have a reputation of superior leadership and interpersonal skills.
Pay for this role starts at $27.50/hour
Essential Functions/ Responsibilities
- Development of high customer experience standards, to include a customer-oriented culture and industry leading customer engagement through sales training and product knowledge
- Implement a world-class customer service program to drive repeat business through strong local community networking, and customer data capture
- Work closely with GM and other Managers to exceed sales volume and KPI goals
- Work with cross-divisional managers to ensure adequate staffing is scheduled and payroll goals are met
- Comply and audit cash procedures as it pertains to preparing deposits and daily cash reconciliation
- Directly supervise the check-in/camera assigned team to ensure acceptable standards are maintained for the overall safety and upkeep of the dispensary.
- Uphold company standards for merchandise presentation and ensure menu availability is current.
- Deliver results and strategic direction by ensuring day-to-day operations run smoothly through the store team.
- Communicate, work closely, and successfully collaborate with other Managers to achieve the organization’s goals.
- Establish and implement operational policies, standards, and procedures for retail staff.
- Assure that staff within all divisions of responsibility have a thorough understanding of our corporate processes, SOPs, and assist with providing education in areas that need to be addressed.
- Partner with the PharmaCann Human Resources team in the following HR functions:
- Interview, recruit and hire to fill gaps in open positions in a timely manner based on store performance and volume
- Train managers and employees in expected customer experience and hospitality standards using appropriate tools such as customer loyalty, customer satisfaction surveys and key KPI’s
- Develop and maintain a training calendar and ensure associate onboarding and new hire training is complete
- Ensure continuous training and development with team members through training curriculums that results in consistency across all stores
- Write and deliver team members’ performance reviews in partnership with GM to determine succession plans, build on members strengths and develop areas for improvement
- Manage the performance, Performance manage and coach, and discipline team members on performance poor performance and violation of company and compliance policies in partnership with GM and HR
- Maintain a highly organized and professional documentation of employee issues
- This role may be required to assist with other duties as assigned as well as in other functions of the operation including but not limited to: call center, inventory, delivery acceptance, outreach, security, delivery, and visual merchandising
- Projects a positive image of the organization to employees, customers, industry, and community
- Embodies the culture, values, and tenets of PharmaCann and full support of our purpose, goal, and key objectives
Competencies and Qualifications
- Minimum 21 years of age (or per state regulations)
- Bachelor’s Degree in business, operations management, or a related field is preferred
- Store management experience preferred
- Minimum 2 years’ experience supervising the training, quality, and customer service in retail
- 1 year PharmaCann supervisory experience will be considered in lieu of 2 years supervisory experience
- Minimum 4 years’ retail experience, including a combination of front end and/or inventory responsibilities
- Skilled in Google and/or Microsoft Office Suite
- Experience with significant P&L responsibility
- Strong knowledge of retail technology platforms and systems
- Must possess strong analytical skills to assess data, facts, and figures used to develop strategies designed to improve the business
- Ability to communicate proficiently both verbally and in written format
- Valid Driver's License and ability to successfully pass a Motor Vehicle background check (where applicable)
- Pass a comprehensive background check that includes a criminal history, and obtain and maintain state agent requirements
Working Conditions/Physical Requirements
This job operates in a professional retail store environment. This role routinely uses standard office equipment such as computers, phones, and photocopiers. This position requires weekends, nights, overtime as needed, holidays, and flexible work availability. May require some travel.
While performing the duties of this job, the employee is regularly required to speak and listen. This employee is frequently required to stand or sit for long periods, walk constantly, use hands or feet, reach with hands and arms, and may be required to lift up to 50 pounds. May be required to work outdoors and/or during inclement weather
Notice: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed above are representative of the knowledge, skill, and/or ability required and are not intended to be an exhaustive list of all duties, responsibilities or qualifications associated with this job.
We are an Equal Employment Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or any other status protected by applicable law.
Ready to apply?
Apply to PharmaCann
Lead Therapist - Babington House
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The Role…
At Soho House, as a Lead Therapist, you will oversee the daily operations of the therapy team, ensuring the highest standards of client care and service excellence. You will lead by example, providing expert treatments while mentoring and supporting your colleagues to deliver an exceptional wellness experience for our members and guests.
This role requires outstanding technical skills, strong leadership abilities, and a passion for holistic health and wellbeing.
What's in it for you?
- Weekly Pay
- Team meal whilst on shift prepared by our chefs
- Soho Friends Membership
- 50% Team discount on Food & Drink, 7 days a week
- Staff Room Rates
- Health Cash Plan (option to up to 2 additional dependents)
- Dental Plan (option to add up to 2 additional dependents)
- Birthday Day Off after 1 years' continuous service
- Up to 50% Staff Discount on Cowshed & Soho Home
- In conjunction with Soho Impact, take 2 days paid a year to support a charity of your choice.
- Free Counselling Sessions
- Cookhouse & House Tonic: Our Cookhouse & Tonic Programmes offer unique food and drink training, events and opportunities to inspire and educate.
- Continuous training to develop yourself personally and professionally
- Team Events: From fitness sessions to cinema screenings and art classes, each month we hold a series of fun events which you can sign up to.
Soho House offers competitive compensation packages that feature global benefits and perks. Whether you’re seeking entry-level employment or a new opportunity to expand your profession, we offer training to develop the technical and managerial skills necessary to enhance your career
Key duties…
- Deliver a range of high-quality therapeutic treatments consistent with the club’s standards and member preferences
- Supervise, train, and mentor junior therapists, ensuring continuous professional development and adherence to protocols
- Manage daily treatment schedules, ensuring optimal team productivity and member satisfaction
- Maintain an up-to-date knowledge of new therapies, products, and industry trends to enhance service offerings
- Ensure compliance with hygiene, health & safety, and licensing regulations at all times
- Handle member enquiries, feedback, and complaints with professionalism and discretion
- Collaborate with Spa Manager and other departments to coordinate wellness events, promotions, and marketing initiatives
- Manage stock levels of therapy products and equipment, placing orders as needed
- Lead regular team meetings to foster communication, motivation, and continuous improvement
- Maintain detailed client records and treatment documentation in line with confidentiality policies
What we are looking for...
A successful Lead Therapist for Soho House will ideally have up to 2 years’ experience in a busy high-profile venue and a natural flair for first class service. You’ll be reliable, friendly and happy to be a key part of the team that strives for success.
- Extensive experience as a qualified therapist with a broad range of treatments
- Proven leadership experience within a spa or wellness environment
- Excellent communication, coaching, and interpersonal skills
- Ability to motivate and inspire a team in a high-end service setting
- Strong organisational skills and attention to detail
Desirable:
- Relevant therapy qualifications (e.g., massage, beauty, holistic therapies)
- Additional certifications in advanced or specialised treatments
- Knowledge of spa software and booking systems
- NVQ levels 2 & 3 qualified
Physical Requirements:
- Must be over the age of 18
- Must be able to seize, grasp, turn and hold objects by hand
- Able to work on your feet for at least 8 hours
- Occasionally kneel, bend, crouch and climb as required
The salary range for this role if filled within the UK is listed below. The range for the position in different geographies may vary based on market differences.
Ready to apply?
Apply to Soho House & Co.
The Role in a Snapshot
Are you ready to build something from the ground up and shape the future of education locally?
We’re launching our very first GoStudent Tuition Centres in ROME — and we’re looking for driven Centre Managers to lead the way! This is your chance to join a fast-growing global EdTech company and take ownership of an exciting new hybrid concept that blends online, group, and in-person tutoring. You’ll be at the heart of a passionate team, with real impact on students, families, and the local community.
Location: Rome (on-site)
Contract: Freelancer OR fixed term— part-time (approx. 20h/week), with the possibility to negotiate to a full time or 30 hours /week contract
Remuneration: A fixed monthly reimbursement plus a performance-based commission on revenues
Your Role in Our Mission
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Oversee the daily operations of our first GoStudent Tuition Centre, ensuring smooth scheduling and top-quality services
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Build and lead a local team of tutors and education advisors, fostering an engaging and supportive environment
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Drive local marketing and sales initiatives to grow our customer base and achieve ambitious revenue targets
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Nurture relationships with students and parents to ensure excellent learning outcomes and high satisfaction
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Monitor key performance indicators and use data-driven insights to optimise results
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Maintain a welcoming, safe and well-functioning learning space for students and staff
What You Will Bring
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A proactive, entrepreneurial mindset with the ability to take ownership and make things happen
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Strong leadership and team-building skills to inspire and guide your local team
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Excellent organisational and prioritisation abilities to manage multiple tasks effectively
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Strong communication and interpersonal skills in both Italian and English
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A customer-centric mindset and a passion for delivering outstanding educational experiences
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Analytical thinking to track KPIs and turn data into actions and improvements
Openness Statement
We value your unique skills and passion. We don't hire based on age, gender, nationality or political opinion - we value your talent and motivation. Even if you're a unicorn - just like GoStudent: do you believe in having a positive impact? Then apply, even if you don't meet all the requirements. Diversity makes us more creative, more innovative and stronger.Want to find out more? Then visit our career page “who we are”!
If you are ready to rethink education with us, develop yourself in an ambitious team and have a real impact - then apply now! 🚀
Please upload your CV in PDF format, preferably in English as DOC format may not be supported.
Ready to apply?
Apply to GoStudent
Global Care Navigator - Italy (Remote)
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Our mission: to eliminate every barrier to mental health.
At Spring Health, we’re on a mission to revolutionize mental healthcare by removing every barrier that prevents people from getting the help they need, when they need it. Our clinically validated technology, Precision Mental Healthcare, empowers us to deliver the right care at the right time—whether it’s therapy, coaching, medication, or beyond—tailored to each individual’s needs.
We proudly partner with over 450 companies, from startups to multinational Fortune 500 corporations, as a leading provider of mental health service, providing care for 10 million people. Our clients include brands you use and know like Microsoft, Target, and Delta Airlines, all of whom trust us to deliver best-in-class outcomes for their employees globally. With our innovative platform, we’ve been able to generate a net positive ROI for employers and we are the only company in our category to earn external validation of net savings for customers.
We have raised capital from prominent investors including Generation Investment, Kinnevik, Tiger Global, Northzone, RRE Ventures, and many more. Thanks to their partnership and our latest Series E Funding, our current valuation has reached $3.3 billion. We’re just getting started—join us on our journey to make mental healthcare accessible to everyone, everywhere.
We are looking for a Care Navigator/Support Coordinator to join our team! Masters degree in a behavioral health field and licensure or certification as a counselor, social worker, or psychotherapist, psychologist required. Fully bilingual (written and spoken) in both English and Italian. Additional language(s) fluency such as spoken and written Portuguese, Spanish etc. is a plus!
This Global Care Navigator will assist our members through their mental health care journey and connection to care, while ensuring our members are incredibly satisfied with the Spring Health experience. The Global Care Navigator exhibits a deep understanding of all patient and clinician workflows and is highly responsive, resourceful, empathic, and professional. They have creative problem-solving skills and a passion for delivering a high-quality experience. This role will report to the Manager of the Global Team in Clinical Operations.
The working hours for this role will be: Monday-Friday; 3pm - 11pm CEST
What you’ll be doing:
- Utilize active listening and written communication skills to interact with and support patients by maintaining availability during shifts for incoming phone, chat, and emails in the language(s) in which you are fluent.
- Manage all care coordination needs, including but not limited to: assisting with platform sign up, troubleshooting tech issues, gathering intake information, scheduling and canceling appointments, and explaining the services available.
- Conduct a clinical needs assessment to develop a plan of action for each member and refer to an appropriate level and modality of care (Spring Health counseling provider or other mental health services.)
- Assess and synthesize information using good clinical judgment to manage member crises such as suicide risk by providing in-the-moment support, triage, safety planning, and follow up.
- Provide consultation, psycho-education, empathy and motivational assistance as needed to address mental health, substance use, and family/relationship concerns.
- Engage in CIR intake and/or coaching services for global members and customers
- Identify and problem-solve issues that serve as a barrier or disruption to care, technical issues, and more submitted by members and providers.
- Research and document crisis resources for members in different countries
- Review and learn from current and new workflows, via a combination of online and live training, and policies, which will be written and spoken in English.
- Summarize all patient interactions, writing in English within Spring Health’s online documentation systems.
- Coordinate with other internal teams in identifying, reporting, and resolving issues as needed, to ensure a smooth member experience.
- Participate in staff meetings, case consultations, training, and special internal projects such as customer-facing initiatives as assigned and available.
- Follow Spring Health policies and maintain all confidentiality, compliance, and ethical standards.
What we expect from you:
- Counselor, Psychotherapist, or Social Worker with a masters degree and appropriate credentials in your US state or country of residence.
- Minimum of 2+ years of direct clinical care experience post licensure.
- Excellent written and verbal English and Italian communication skills and comfortable interacting with members worldwide.
- Must be comfortable using multiple computer platforms at the same time and learning new systems
- Motivated to go above and beyond for members to provide a high-touch experience and outstanding customer service.
- Ability to thrive in a fast-paced and ambiguous environment as we build out our global presence
- KPIs will include: metrics on connection to care, productivity, and member satisfaction
The target base range for this position is €53,865 – €65,236 and is part of a competitive total rewards package including benefits. Individual pay may vary from the target range and is determined by a number of factors including experience, location, internal pay equity, and other relevant business considerations. We review all employee pay and compensation programs annually at minimum to ensure competitive and fair pay.
Spring Health partners with Deel to offer benefits for full-time employees outside of the US.
- Supplementary health insurance coverage. Coverage includes top level packages available per provider, as well as dependent coverage, if required. The exact benefit plan details will vary based on your country’s requirements.
- Spring Health Perks:
- Flexible PTO - Our Flexible PTO program enables team members to take PTO throughout the year without a prescribed limit, as long as you are effectively fulfilling your job responsibilities and meeting performance expectations. We expect Spring Health team members will take at least 10 days (a total of two weeks) off every year.
- Access to Spring Internal - 20 no-cost therapy sessions for you and your dependents via Spring Internal within 60 days of start date.
- Professional Development Reimbursement - Professional Development Reimbursement available for relevant learning and development expenses.
- “Spring Renewal” Sabbatical Program - When you’re a Team Member at Spring Health and hit your four-year Springaversary, you’ll be awarded a four week, fully paid, sabbatical leave.
Hypergrowth meets impact
What to expect working here:
- You will be held accountable to an exceptionally high bar and impact
- This may be the fastest work environment you will ever experience in terms of growth, decision-making, and time to impact
- You will be empowered to set your own boundaries and asked to adapt them in critical moments when the company needs you
- You will create processes & products that have never existed before
- You will have very direct conversations and receive continuous feedback to push you to become the most thriving team member and performer you can be
- Change is a constant here: your role, team, responsibilities, and success metrics will shift as the company grows
And…
- You get to be surrounded by some of the brightest minds in the field
- You get to learn and grow at an extremely accelerated pace
- You will experience transparency, integrity, & humility from leadership
- You will be empowered to constantly challenge the status quo
- You get the space to experiment & innovate
- You get to make a transformational impact for the company, mental health, and for real human lives — and you will see that impact quickly
- You will become more resourceful and resilient
- You get to be part of a winning team that opens doors in the future
Not sure if you meet every requirement? Research shows that women and people from historically underrepresented communities often hesitate to apply for roles unless they meet every qualification compared to other similarly-qualified candidates. At Spring Health, we are committed to fostering a workplace where everyone feels valued, empowered, and supported to Thrive. If this role excites you, we encourage you to apply.
Ready to do the most impactful work of your life? Learn more about our values, what it’s like to work here, and how hypergrowth meets impact at Spring Health: Our Values
Our privacy policy: https://springhealth.com/privacy-policy/
Spring Health is proud to be an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex, marital status, ancestry, disability, genetic information, veteran status, gender identity or expression, sexual orientation, pregnancy, or other applicable legally protected characteristic. We also consider qualified applicants regardless of criminal histories, consistent with applicable legal requirements. Spring Health is also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans. If you have a disability or special need that requires accommodation, please let us know.
Ready to apply?
Apply to Spring Health
Rooftop Manager
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Your Mission, Should You Choose to Accept It
This is your rooftop. You set the vibe, lead the team, and turn every shift into an experience people talk about long after sunset. As Rooftop Manager at The Social Hub, you’re the driving force behind one of our most social, energetic spaces, where great drinks, great people, and great moments collide. You lead from the floor, not from behind a desk, balancing creativity with commercial thinking and people leadership with operational know-how.
You’ll shape the guest journey, grow a strong team, and keep the rooftop buzzing day and night. If you love hospitality with personality and want to build something that feels alive, this one’s for you.
In Case You Don’t Know Who We Are
Known for being the rule breakers in hospitality, TSH is a fun, creative and inspiring environment where everyone can work, stay, learn and play and most importantly – be themselves. As an employer we look, act and think like a hotel, but instead we offer a lot more. Think student accommodation, long and short stay options, gyms, talks, events, rooftop bar and eat & drink escapes as well as community and coworking spaces. Located in The Netherlands, Germany, Austria, Italy, France, Spain, Portugal, and the UK, with several new openings on the way, this hybrid hospitality concept may take root in the heart of Europe, but our plans are set for going global.
What You’ll Do
- Lead, coach, and inspire the rooftop team, including supervisors, to perform at their best
- Run day-to-day rooftop operations and keep service smooth, consistent, and memorable
- Bring the rooftop concept to life through energy, atmosphere, and guest interaction
- Drive team engagement through training, onboarding, and hands-on leadership
- Work with marketing to deliver events, activations, and promotions that draw a crowd
- Manage costs, revenue, and budgets while keeping quality sky-high
- Build strong relationships with local suppliers and creative partners
- Handle guest feedback with confidence and turn challenges into wins
What You’ll Have
- You have at least 2 years of leadership experience in F&B, ideally in a rooftop, bar, or concept-led venue
- You bring strong people leadership skills and know how to motivate diverse teams
- You’re comfortable owning budgets, costs, and commercial results
- You have a natural feel for guest experience and atmosphere
- You stay calm under pressure and make clear decisions when it counts
- You communicate easily in English and Italian; extra languages are a bonus
- You bring curiosity, creativity, and a hands-on attitude to everything you do
What We Offer
- The opportunity to work at a dynamic, multi-national company. Not just another hotel - we’re a game changing innovator, challenging every convention and defining the future
- The opportunity to work for a Certified B Corp® company that balances profit with positive impact, collaborating with organizations like Movement on the Ground and the TSH Talent Foundation to create meaningful change
- The chance to learn and grow in your role with the potential for future growth
- Awesome discounts in all our properties in Europe and not just for you, but also for your friends and family!
- A wonderful workplace to call home, full of events, fun colleagues and all the other amazing salary/benefits stuff
Who you are, is how we want you to be. To us, hybrid hospitality goes across the board, from how we service our guests to how we represent ourselves. Here, everyone belongs, and we welcome people no matter their nationality, gender, age, sexual orientation, religion or culture. Your authenticity keeps our team diverse. Come as you are.
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About the company
At Nuitée, we are building the API backbone for the global travel industry. Founded in 2017, Nuitée is on a mission to transform a fragmented travel ecosystem with simple, scalable, and API-first infrastructure—think “Stripe for Travel.”
By enabling seamless connectivity between hotels, OTAs, fintechs, super-apps, and businesses, some of which are entering the travel market for the first time, Nuitée empowers companies to deliver reliable travel products effortlessly. Our robust platform simplifies complex supplier networks, offering direct access to hotel inventory with better pricing, coverage, and technology.
With teams across the globe, including hubs in London, New York, San Francisco, Palma de Mallorca and Casablanca, Nuitée has grown into a global infrastructure provider trusted by industry leaders like Hopper, Expedia, Priceline, Google, and Uber.
Now backed by leading VCs and world-class investors including leaders from Booking.com, Stripe, and Shopify, Nuitée is positioned to redefine the B2B travel market, streamline operations for hotels, and enable new applications through cutting-edge APIs.
Nuitée is at the forefront of a revolution—delivering AI-powered, smarter, and more personalized travel experiences for a new era.
Role Overview:
As Market Manager, you will be responsible for maximizing revenue, margin, and engagement across a portfolio of live hotels. You will act as a trusted partner to hotel revenue managers and leadership teams, ensuring properties are fully activated, competitive, and consistently performing across Nuitee’s demand partners.
You will work hands-on with data, dashboards, and internal teams to identify performance gaps quickly and act on them without delay.
As a high-performing team player at Nuitée, you will be key to our exponential growth, bringing exceptional value to new clients and contributing to our vision of reshaping the travel technology landscape.
Key Responsibilities
As a Market Manager, you will be responsible for maximizing revenue, margin, and engagement across a portfolio of live hotels. You will act as a trusted partner to hotel revenue managers and leadership teams, ensuring properties are fully activated, competitive, and consistently performing across Nuitee’s demand partners.
- Own and manage a portfolio of directly contracted hotel partners
- Build strong, long-term relationships with hotel revenue managers, GMs, and cluster teams
- Drive revenue growth by optimizing availability, pricing, room-type coverage, and restrictions
- Monitor performance daily using Yielding and Transaction dashboards to identify opportunities and issues early
- Recommend and execute promotions, pricing adjustments, and distribution optimizations
- Lead regular business reviews and build structured quarterly account plans for key partners
- Own post-contract activation, working with Connectivity and Tech teams to ensure hotels go live quickly and correctly
- Proactively remove blockers and follow through until issues are resolved
What Success Looks Like:
- Hotels are activated quickly and fully distributed
- Performance issues are identified early and addressed fast
- Revenue and margin improve quarter over quarter
- Hotel partners are engaged, responsive, and see clear value from Nuitee
Our Ideal Candidate:
- Experienced in hotel account management, revenue management, or travel distribution
- Comfortable working with data and performance dashboards
- Strong understanding of hotel pricing, inventory, and connectivity workflows
- Highly organized, execution-driven, and accountable
- Demonstrates a strong sense of urgency — you move fast, follow up relentlessly, and don’t let issues linger
- Comfortable operating in a dynamic environment where priorities move quickly
Why Nuitee?
At Nuitée, we’re not just reimagining travel—we’re building the infrastructure to power it.
- Massive Market Opportunity: We are tackling the $9.9tn travel industry, starting with the $75 billion B2B hotel market, a fragmented space filled with outdated systems, gatekeepers, and inefficiencies. Nuitée’s API-first platform is solving this, enabling businesses to access hotel inventory seamlessly and at scale.
- World-Class Backing: Backed by Accel and visionary leaders across tech and travel—including Booking.com, Stripe, and Shopify—we’re equipped to scale our ambition globally.
- Bootstrapped Resilience, Startup Agility: Having grown profitably for years without external funding, we combine operational discipline with the speed and innovation of a scaling startup.
- Global Impact: Our infrastructure supports partners like Hopper, Google, and Uber and enables banks, fintechs, super-apps, and non-travel businesses to offer travel solutions for the first time.
- AI-Driven Innovation: Nuitée is uniquely positioned to power the future of travel in the AI era—enabling seamless, intelligent, and hyper-personalized travel interactions.
By joining Nuitée, you’ll be part of a team that’s building a category-defining platform. You’ll work on a global scale, innovate alongside industry leaders, and help drive the next phase of travel technology. If you’re excited to push boundaries, redefine a multi-trillion-dollar industry, and grow with us—Nuitée is the place for you.
By submitting your application, you consent to Nuitée processing your personal data for the purposes of assessing your suitability for employment. Your information will be stored securely and will only be retained for as long as necessary for the recruitment process, or up to 6 months afterward, in accordance with our data protection policy and applicable laws. You have the right to request access, correction, or deletion of your personal data at any time by contacting us at careers@nuitee.com. For more details, please see our Privacy Policy: Nuitée Privacy Notice 2026.
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Back of House Manager
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PharmaCann, Inc. owns and operates best-in-class production facilities and retail dispensaries for cannabis-based products. We currently operate in the States of Illinois, New York, Massachusetts, Ohio, Pennsylvania, Maryland, Colorado and Michigan as a medical and/or adult use cannabis provider to patients and customers. We are looking for energetic, results-driven individuals to join our rapidly growing team and industry.
The Back of House Manager is responsible for managing policy and procedure, inventory, receiving orders, compliance, conducting internal audits within the dispensary, responsible for training and holding team members accountable to complaint and accurate cash processes, maintaining menu integrity, coordinating with HQ partners to resolve variances and technical issues and all other operational objectives of PharmaCann store operations. This position is responsible for ensuring all employees of the dispensary are accountable to these same responsibilities. This position manages the inventory team and at times the check-in (camera) department to improve accuracy, and operational initiatives, ensure safety, security, and all State and local regulatory standards are maintained.
The Back of House Manager is an expert in their field of cash reconciliation, inventory receiving, inventory audits, state tracking systems, FIFO compliance, order fulfillment, regulatory and compliance standards.
Pay is $27/hour
Essential Functions/ Responsibilities
- Oversee and execute all inventory specific initiatives as outlined on the master calendar.
- Deliver results and strategic direction by ensuring day-to-day operations run smoothly through the store team.
- Work with cross-divisional teams to build consensus on strategic objectives, goals, and operational plans.
- Perform internal audits designed to evaluate risk and test internal controls, as well as identify opportunities for best practices and more efficient operational processes. (e.g. safety and security, facilities, cash, technical, inventory, and other areas as assigned.)
- Ensure the store is audit compliant and achieves acceptable scores
- Conduct interviews and store walkthroughs, performing analysis to identify key business risks and controls.
- Uphold company standards for merchandise presentation and ensure menu availability is current.
- Directly supervise the check-in/camera assigned team to ensure acceptable standards are maintained for the overall safety and upkeep of the dispensary.
- Comply and audit cash procedures as it pertains to preparing deposits and daily cash reconciliation.
- Establish and implement operational policies, standards, and procedures for retail staff.
- Ensure compliance with all safety and security policies and procedures within the retail store.
- Prepare reports of findings and recommendations for management that will identify and monitor business opportunities for improvement.
- Assure that staff within all divisions of responsibility have a thorough understanding of our corporate processes, SOPs, and assist with providing education in areas that need to be addressed.
- Work closely with cross-divisional managers to assign and schedule additional daily audits.
- Work with cross-divisional managers to ensure adequate staffing is scheduled and payroll goals are met.
- Communicate, work closely, and successfully collaborate with other Managers to achieve the organization’s goals.
Partner with the PharmaCann Human Resources team in the following HR functions:
- Interview, recruit, and hire to fill gaps in open positions in a timely manner based on store performance and volume.
- Train managers and employees in expected operational standards using appropriate tools such as SOP’s, compliance audits, company and state policy, and procedures.
- Develop and maintain a training calendar and ensure associate onboarding and new hire training is complete. ○ Ensure continuous training and development with team members through training curriculums that result in consistency across all stores.
- Write and deliver team members’ performance reviews in partnership with GM to determine succession plans, build on member’s strengths, and develop areas of improvement.
- Manage the performance, coach, and discipline team members on performance and violation of company and compliance policies in partnership with GM and HR.
- Maintain a highly organized and professional documentation of employee issues.
- Provide leadership, training, guidance, and support to team members that foster continuous learning and improvement in the performance of the store.
- This role may be required to assist with other duties as assigned as well as in other functions of the operation including but not limited to: call center, sales consulting, outreach, inventory, security, delivery, and visual merchandising ● Projects a positive image of the organization to employees, customers, industry, and community.
- Work closely with GM and other Managers to exceed sales volume and KPI goals
- Embodies the culture, values, and tenets of PharmaCann and full support of our purpose, goal, and key objectives.
Competencies and Qualifications
- Minimum 21 years of age (or per state regulations)
- Bachelor’s Degree in business, operations management, or a related field is preferred
- Store management experience preferred
- Minimum 2 years’ experience supervising the training, quality, and customer service in retail
- 1 year PharmaCann supervisory experience will be considered in lieu of 2 years supervisory experience
- Minimum 4 years’ retail experience, including a combination of front end and/or inventory responsibilities
- Skilled in Google and/or Microsoft Office Suite
- Experience with significant P&L responsibility
- Strong knowledge of retail technology platforms and systems
- Must possess strong analytical skills to assess data, facts, and figures used to develop strategies designed to improve the business
- Business Acumen
- Ability to communicate proficiently both verbally and in written format
- Communication Proficiency
- Valid Driver's License and ability to successfully pass a Motor Vehicle background check (where applicable) ● Pass a comprehensive background check that includes a criminal history, and obtain and maintain state agent requirements
Working Conditions/Physical Requirements
This job operates in a professional retail store environment. This role routinely uses standard office equipment such as computers, phones, and photocopiers. This position requires weekends, nights, overtime as needed, holidays, and flexible work availability. May require some travel.
While performing the duties of this job, the employee is regularly required to speak and listen. This employee is frequently required to stand or sit for long periods, walk constantly, use hands or feet, reach with hands and arms, and may be required to lift up to 50 pounds. May be required to work outdoors and/or during inclement weather
Notice: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed above are representative of the knowledge, skill, and/or ability required and are not intended to be an exhaustive list of all duties, responsibilities or qualifications associated with this job.
We are an Equal Employment Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or any other status protected by applicable law.
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Associate Marketing Manager - Social, Community & Project Management
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Company Overview
Perry Ellis International, Inc. represents a diverse portfolio of lifestyle apparel brands. The Company, through its wholly owned subsidiaries owns and licenses nationally and with a brand portfolio of over 40 Brands domestically and internationally recognized brands including: Perry Ellis®, Original Penguin® by Munsingwear®, Laundry by Shelli Segal®, Rafaella®, Cubavera®, Ben Hogan®, Savane®, Grand Slam®, John Henry®, Manhattan®, Axist® and Farah®. The Company enhances its roster of brands by licensing trademarks from third parties, including: Nike® for swimwear, and Callaway®, PGA TOUR®, and Jack Nicklaus® for golf apparel.
SUMMARY
Brands: Perry Ellis, Original Penguin, Laundry and Rafaella
The Associate Marketing Manager, Social & Community reports directly to the VP of Marketing and supports the execution of social media, community engagement, and brand storytelling initiatives for Laundry by Shelli Segal and Rafaella. This role is responsible for managing day-to-day social activity, fostering meaningful community engagement, and supporting social-first content execution that builds brand awareness, drives engagement, and supports overall marketing objectives.
This position requires a highly organized, detail-oriented professional with strong communication skills, a solid understanding of social media best practices, and the ability to collaborate effectively across teams in a fast-paced retail environment.
RESPONSIBILITIES
- Support the VP of Marketing in developing and executing social media strategies across key platforms including Instagram, TikTok, Facebook, Pinterest, and emerging channels.
- Manage day-to-day social media operations, including content scheduling, publishing, moderation, and community engagement for Laundry by Shelli Segal and Rafaella.
- Maintain organization across workflows, approvals, asset management, and reporting using project management and social media management tools.
- Create and manage project timelines and track through all stages of development - from briefing to production and final delivery; maintaining/adjusting workflow as needed and keeping all relevant parties abreast of the status
- Build and maintain detailed social content calendars aligned with seasonal campaigns, product launches, retail moments, licensing initiatives, and broader brand priorities.
- Partner closely with Design, E-commerce, Merchandising, PR, and Licensing teams to ensure social content aligns with marketing objectives and established brand guidelines.
- Assist in briefing, coordinating, and executing social-first content creation, including short-form video, static assets, stories, and reels.
- Manage community engagement by responding to comments and direct messages in a timely, informative, and brand-appropriate voice.
- Identify, source, and manage high-quality user-generated content and community storytelling opportunities.
- Support influencer and creator initiatives, including product seeding, content tracking, and campaign documentation.
- Monitor social media performance and assist in reporting on engagement, reach, growth, and campaign results.
- Analyze social trends, community sentiment, and competitive activity to inform content and engagement strategies.
- Support internal teams with social assets, platform best practices, and performance insights.
SKILLS
- Strong understanding of social media platforms, content formats, and platform-specific best practices.
- Experience with project management processes or tools to maintain a clear overview of multiple concurrent social, marketing and content initiatives.
- Excellent written communication skills with the ability to adapt tone and voice across multiple brands.
- Experience managing brand social media accounts and engaging online communities.
- Strong organizational skills with high attention to detail and the ability to manage multiple projects simultaneously.
- Ability to interpret social media performance metrics and translate insights into actionable recommendations.
- Creative eye for social-first storytelling and visual content.
- Proficiency with social media and content tools such as Instagram, TikTok, CapCut, Adobe Express, Final Cut Pro and scheduling platforms.
- Familiarity with social media management and analytics tools, including Emplifi.
- Strong collaboration, communication, and interpersonal skills.
REQUIREMENTS
- Bachelor’s degree in Marketing, Communications, or a related field.
- 2-3 years of experience in social media marketing, community management, or digital marketing, preferably within fashion, lifestyle, or consumer brands.
- Demonstrated experience supporting content creation, campaign execution, and community engagement.
- Familiarity with retail, licensing, and brand positioning preferred.
- Ability to thrive in a fast-paced, deadline-driven environment.
Salary offered will be commensurate with experience. For this New York based position, the expected base salary is $72,000 - $75,000.
What’s In It For You?
- Comprehensive Health: Premium Medical, Dental, and Vision plans designed to keep you and your family healthy and thriving.
- Financial Security: Secure your future with our 401(k) retirement plan (including a discretionary company match) plus company-provided Basic Life and AD&D Insurance.
- Work-Life Balance: Take the time you need to recharge with generous Paid Time Off (PTO) and a full schedule of paid Holidays.
- Growth & Support: We invest in your potential through our Tuition Reimbursement program for continuous learning and provide 24/7 personal support via our Member Assistance Program (MAP).
- Team Culture: Join a community that celebrates your hard work with regular Associate Engagement Events, ranging from seasonal celebrations to on-site wellness activities.
- Exclusive Style Perks: Look your best for less with generous Associate Clothing Discounts across all our company stores and e-commerce sites.
Legal Disclaimer:
Perry Ellis International is an equal opportunity employer. We do not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or any other legally protected status. All qualified applicants will receive consideration for employment without regard to their individual background and characteristics. We are committed to providing a workplace free of any discrimination or harassment. This commitment extends to all aspects of employment, including hiring, promotion, transfer, compensation, and termination. By submitting your application, you acknowledge and agree to the company's commitment to equal employment opportunities.
We encourage you to read and understand our Privacy Policy here.
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Apply to Perry Ellis International