MongoDB is looking for a transformational HR Leader who has partnered with senior leaders to drive complex, global change at scale. As the Senior Director, you will partner with the Chief Revenue Officer Leadership Team and the VP, HRBP to drive a people strategy that enables durable, profitable growth, expands our market reach, and builds a deep bench of leaders for tomorrow. The role reports to the VP, HR Business Partnering and manages a global team of two. 

At MongoDB, the HRBP team’s key focus is to be a trusted advisor to business leaders, translating business strategy into people and organizational priorities that drive performance, culture and growth. This includes shaping workforce strategy & culture, optimizing organizational design and building leadership capability. They use data and insights to influence decisions, anticipate talent needs and ensure that the business has the right structure, culture and capabilities to scale. In short, they are an extension of the business leadership team. They accomplish all of this through very close collaboration with the various other functions within the People Team - Total Rewards, Culture Talent & Development, Talent Acquisition, Regional HR, HR Operations, and People Analytics.  

Key Responsibilities

​Strategic Partnership & Business Leadership

• Serve as a trusted advisor to the CRO and global Sales leadership team, shaping people and organizational strategies that drive scalable revenue growth and global market expansion
• Leverage business acumen and data-driven insights to influence decisions on organization design, talent strategy, and leadership effectiveness
• Lead and develop a global team, fostering growth, excellence, and deep partnership capability

Talent & Performance Management

• Drive a high-performance culture through disciplined goal-setting, continuous feedback, and performance calibration across regions
• Partner with leaders to identify, develop, and retain top talent
• Use analytics and insights to diagnose trends, assess bench strength, and implement targeted development and engagement strategies that sustain performance
• Practice what you coach within your own team, providing continuous feedback, coaching and guidance to your team of BPs

Leadership Development & Succession Planning

• Lead succession planning for critical roles, ensuring depth and readiness across the global Sales organization
• Provide executive coaching and counsel to senior leaders to elevate influence, decision-making, and people leadership capability

Organizational Planning, Design & Change Leadership

• Lead global transformation and organizational design initiatives to ensure that the organizational structure enables accountability, scalability and performance
• Architect organizational change, ensuring transformations are executed thoughtfully and sustainably with clear communication and employee engagement

Culture & Employee Experience

• Act as a culture carrier and change agent, embedding company values and leadership principles into daily decisions, programs & behaviors
• Foster a culture of retention where teams feel empowered and aligned to outcomes

Profile & Experience

• 12+ years of HR experience, including 8+ years in senior HRBP roles and at least 4+ years leading a team of HRBPs
• Proven success leading people strategy and organizational transformation in a high-growth, high-performance technology company
• Strong business acumen and deep understanding of Go-To-Market operations and strategies
• Demonstrated ability to influence, build trust, and drive change across complex global organizations with very senior leaders
• Track record of leading through ambiguity and scaling organizations
• Analytical and insight-driven; uses data to guide decisions and measure impact
• Exceptional communication, judgment, and credibility at the most senior levels
• Consumption experience is a plus

About MongoDB

MongoDB is built for change, empowering our customers and our people to innovate at the speed of the market. We have redefined the database for the AI era, enabling innovators to create, transform, and disrupt industries with software. MongoDB’s unified database platform, the most widely available, globally distributed database on the market, helps organizations modernize legacy workloads, embrace innovation, and unleash AI. Our cloud-native platform, MongoDB Atlas, is the only globally distributed, multi-cloud database and is available across AWS, Google Cloud, and Microsoft Azure.

With offices worldwide and over 60,000 customers, including 75% of the Fortune 100 and AI-native startups, relying on MongoDB for their most important applications, we’re powering the next era of software.

Our compass at MongoDB is our Leadership Commitment, guiding how and why we make decisions, show up for each other, and win. It’s what makes us MongoDB. 

To drive the personal growth and business impact of our employees, we’re committed to developing a supportive and enriching culture for everyone. From employee affinity groups, to fertility assistance and a generous parental leave policy, we value our employees’ wellbeing and want to support them along every step of their professional and personal journeys. Learn more about what it’s like to work at MongoDB, and help us make an impact on the world!

MongoDB is committed to providing any necessary accommodations for individuals with disabilities within our application and interview process. To request an accommodation due to a disability, please inform your recruiter.

MongoDB is an equal opportunities employer.

Req ID: 1273422877

MaintainX is the world's leading AI-powered maintenance and asset management platform, serving 13,000+ customers including Duracell, Shell, Cintas, and Brenntag. We raised $150M in Series D funding led by Bessemer Venture Partners and Bain Capital Ventures, bringing our total funding to $254M. We were named to the Forbes 2025 Cloud 100, the definitive ranking of the top 100 private cloud companies in the world.

We're growing fast and building the talent leadership layer to match.

The role

We're looking for a Sr. Manager, Talent for Engineering, Product, and Design to lead the recruiting function that builds the team behind our platform. This is a manager-of-managers role — you'll lead a team of Talent Partners and Coordinators, set the EPD hiring strategy with our engineering and product leaders, and own the function's outcomes. You will not carry a personal req load. Your job is to make every recruiter on your team great, every search predictable, and every hiring manager partnership tight.

You'll report directly to the VP Talent and partner closely with our CTO and our VPs of Engineering, Product, and Design to deliver against an EPD hiring plan that includes some of our most competitive senior technical roles.

What you'll do

• Lead the EPD talent team. Manage a team of Talent Partners (manager-track and IC) and partner closely with Talent Coordinators. Hire, coach, and level up the team. Run a development cadence that turns strong ICs into senior recruiters.
• Own the EPD hiring plan. Translate EPD's hiring goals into a sourcing strategy, capacity plan, and weekly pipeline. Allocate reqs across the team based on workload and skill. Reforecast when the plan changes — and it will.
• Run the operating cadence with EPD leadership. Stand up weekly pipeline reviews with engineering, product, and design leaders. Deliver clean dashboards on funnel health, time-to-fill, and offer acceptance rate. Surface bottlenecks early and own the fix.
• Drive interview quality and bar discipline. Own the structure and consistency of multi-stage technical loops — coding (CodeSignal), system design, take-home challenges, and exec panels. Calibrate interviewers, enforce scorecard discipline, run the debrief standard. When the bar slips, you call it.
• Build pipelines for the hardest roles. Partner with your team to develop talent maps across AI/ML, platform, infrastructure, and senior engineering leadership. You don't carry reqs, but you know every active candidate at the staff and principal level — and you step in to close when leverage is needed.
• Own your numbers. This team runs on data. You'll own team-level and function-level metrics: time-to-fill, offer acceptance rate, sourcing response rates, screen-to-onsite conversion, and recruiter productivity. You'll be measured on outcomes, not activity.

What you bring

• 8+ years in technical recruiting, with at least 3 years leading a team of recruiters at a high-growth SaaS or infrastructure company.
• Demonstrated track record of building EPD pipelines that close senior and staff-level engineers in competitive markets (SF, Toronto, Montreal are our primary markets).
• Operator's instincts. You can pull your own pipeline reports, design a capacity model, and forecast hires by quarter without a separate ops partner.
• Experience scaling structured interview processes — calibrated scorecards, debrief discipline, interviewer training.
• Comfort with modern ATS platforms (Ashby strongly preferred, Greenhouse / Lever acceptable).
• A strong preference for candidates who have led teams recruiting for AI/ML, platform engineering, or developer tools.
• A point of view on how to partner with senior engineering and product leaders without being subservient to them. You can push back when the bar slips.

What's In It For You:

• Competitive salary and meaningful equity opportunities await you!
• Comprehensive healthcare, dental, and vision coverage to keep you healthy!
• 401(k) / RRSP enrolment program to secure your future!
• Enjoy a generous PTO policy — take what you need!
• A vibrant work culture where:
• You’ll collaborate with talented individuals from around the globe who embody the MaintainX values: Smart, Humble, Optimist.
• We celebrate meritocracy, where your ideas and efforts are recognized and rewarded!

About Us:

Our mission is to deliver a single platform for maintenance, repair, and operations teams to keep the physical world running smoothly. We believe that the greatest asset in any organization is its people. That’s why we’ve built an intuitive, mobile-first solution designed to enhance productivity and collaboration across teams and locations.

MaintainX is committed to fostering a diverse environment. All qualified applicants are encouraged to apply, and we will consider all applicants without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

Rithum™ is the world’s most trusted commerce network, accelerating how brands, suppliers, and retailers work together to deliver seamless e-commerce experiences. We provide an unmatched platform for brands and retailers, enabling them to accelerate growth, optimize operations across channels, scale product offerings and enhance margins.

Today, more than 40,000 companies trust Rithum to grow their business across hundreds of channels, representing over $50 billion in annual GMV. Using our commerce, marketing, and delivery solutions, our customers create optimized consumer shopping journeys from beginning to end.

Overview

As the Director, Client Operations & Planning, you are responsible for driving operational clarity, execution discipline, and strategic alignment across the client organization. This role ensures that strategic priorities translate into measurable operational outcomes through strong governance, performance visibility, and cross-functional accountability. You partner closely with executive leadership, functional VPs, and the CEO Chief of Staff to coordinate enterprise initiatives, strengthen operational planning, and provide executive-level insight into performance and strategic priorities. The Director plays a critical role in ensuring the organization maintains focus on the highest-impact initiatives while enabling leaders to execute with clarity and accountability.

Responsibilities

Client Operations Strategy & Performance

• Own the executive client operations performance package and narrative used for executive leadership team (ELT), board, and investor reporting.
• Develop and maintain clear visibility into operational performance, priorities, risks, and outcomes across the client organization.
• Partner with executive leadership to translate strategic priorities into operational plans and measurable outcomes.
• Ensure alignment of operational initiatives with enterprise strategy and business unit goals.

Enterprise Initiative Portfolio Governance

• Run the enterprise client initiative portfolio, including intake, prioritization, sequencing, and execution discipline.
• Establish governance processes that ensure initiatives are aligned with strategic priorities and appropriately resourced.
• Monitor initiative progress, identify risks, and ensure clear escalation paths to leadership when execution risks arise.
• Maintain transparency across leadership teams regarding priorities, dependencies, and progress.

Cross-Functional Execution & Accountability

• Drive cross-functional accountability across initiatives by working closely with functional leaders to track commitments, timelines, and outcomes.
• Challenge assumptions, timelines, and risks constructively to ensure initiatives remain on track and deliver intended results.
• Facilitate alignment across Sales, Client Operations, Product, Marketing, Finance, and other functional partners to resolve operational dependencies.

Operational Enablement & Standards

• Govern the operational enablement standards library, including playbooks, templates, operating cadences, and best practices.
• Ensure teams have access to standardized operational frameworks that support scalable execution and consistency across the organization.
• Continuously refine operating models, processes, and internal frameworks to improve efficiency and execution quality.

AI & Operational Innovation

• Own identification and evaluation of AI-enabled operational opportunities across the client organization.
• Develop business cases for automation and AI adoption that improve productivity, efficiency, and operational performance.
• Track adoption, outcomes, and benefits through a structured AI benefits register and operational improvement roadmap.

Expertise Deployment & Strategic Support

• Lead the principal expert bench, ensuring expertise is deployed transparently against the organization’s highest-priority opportunities and initiatives.
• Coordinate subject matter expertise to support complex operational initiatives, strategic projects, and high-impact transformation efforts.

Operational Strategy Alignment

• Own operational strategies for Retail Media, Digital Marketing, and Service Partnerships in partnership with functional leaders.
• Ensure operational plans support strategic growth priorities while maintaining execution discipline and resource alignment.

Executive Communications & Leadership Support

• Build strategic content and performance narratives for Town Halls, Operations Council meetings, executive reviews, and board sessions.
• Partner closely with the CEO Chief of Staff to coordinate executive-level messaging, updates, and leadership alignment.
• Maintain regular engagement with the CEO Chief of Staff to ensure business unit responsiveness to ELT priorities, requests, and strategic initiatives.

Qualifications 

Minimum Qualifications  

• 10+ years of experience in strategy, operations, business operations, consulting, or similar leadership roles within technology, SaaS, or complex enterprise environments.
• Experience leading client-facing teams inside a recurring revenue model and owning renewal outcomes. 
• Proven experience leading cross-functional initiatives and driving operational execution across multiple functions.
• Strong strategic and analytical skills with the ability to translate complex data and operational insights into actionable plans.
• Demonstrated experience managing complex initiative portfolios or strategic programs across large organizations.
• Strong executive communication skills with experience preparing materials and insights for senior leadership or board-level discussions.
• Ability to influence senior stakeholders and drive accountability across organizational boundaries.
• Exceptional organizational and program management skills with the ability to manage competing priorities and complex initiatives simultaneously.

Preferred Qualifications 

• Bachelor’s degree in a related field preferred.
• Experience in SaaS, commerce technology, or enterprise software environments.
• Experience working in strategy, consulting, or transformation roles supporting executive leadership.
• Experience implementing operational improvements, automation initiatives, or AI-enabled operational programs.

Travel Required

Up to 10%

Other Duties

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

What it’s like to work at Rithum 

When you join Rithum, you can expect to work with smart risk-takers, courageous collaborators, and curious minds.

As part of the Rithum team, you are valued, supported, and included. Guided by a transparent culture and accessible, approachable leadership, we offer career opportunities aligned to your ambitions and talents. To ensure work and life balance works for you, we also offer an array of resources to support you and your families, including comprehensive benefits and wellness plans.

At Rithum you will:

• Partner with the leading brands and retailers.
• Connect with passionate professionals who will help support your goals.
• Participate in an inclusive, welcoming work atmosphere.
• Achieve work-life balance through remote-first working conditions, generous time off, and wellness days.
• Receive industry-competitive compensation and total rewards benefits.

We believe in transparency and fairness in our compensation practices.

For this position, the expected base pay range is: $155,000-$220,000 per year. 

This range represents the base pay for the role across all U.S. locations and is determined based on market data, internal equity, and experience. Final compensation may vary depending on geographic location, skills, and relevant experience.In addition to base pay, we offer a discretionary bonus for non-sales roles, a comprehensive benefits package, and, where applicable, sales incentives.

For this position, the expected discretionary bonus is 15% of the annual base salary.

 Benefits 

• Medical, dental and vision benefits: Affordable health care plans and company HSA contributions, starting on Day 1
• A 6% 401(k) match
• Competitive time off package with 20 days of Paid Time Off, 9 Company-Paid holidays, 2 paid floating holidays, 7 paid sick days, 2 Wellness days, and 1 Paid Volunteer Day; at 3 years of service PTO increases to 22 days, and at 5 years it increases to 25 days
• 12 weeks primary caregiver leave & 4 weeks secondary caregiver leave
• Accident, critical illness, and hospital indemnity insurance
• Pet insurance
• Legal assistance and identity theft insurance plans
• Life insurance 2x salary
• Access to the Calm app and the Employee Assistance Program
• $65/month Remote work stipend for internet
• Culture and team-building activities
• Tuition assistance
• Career development opportunities
• Charitable contribution match up to $250 per year

Rithum is an equal opportunity employer. We are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates without regard to race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status or any other protected characteristic. All employment is decided on the basis of qualifications, merit, and business need.

We're committed to providing reasonable accommodations in accordance with the law for qualified applicants. If you require assistance during the interview process due to a medical condition or need support accessing our website or completing the application process, please reach out to us by completing the Accommodations Request Form. Your comfort and accessibility are important to us, and we're here to ensure a seamless experience as you explore opportunities with our team.

Job Description: Sr Manager, Finance Data & Analytics

About the Job

As the Sr Manager of Finance Data & Analytics, you lead the engine room that powers our strategic decision-making. Your success is defined by the winning combination of partnering your team’s technical data expertise with the business context of our other Finance functions to maximize insights for the executive team. You are responsible for delivering data analytics and the high-confidence Analyst-Ready Data Layer, ensuring our organization executes on insights.

Key Responsibilities

• Data Analysis & Insights: Lead high-impact, cross-functional analyses to uncover the why behind business results, identifying hidden trends and providing strategic recommendations across both top-line growth and expense management.
• Predictive Analytics: Develop and refine early warning indicators that signal structural risks or opportunities in the long-term outlook before they hit the P&L.
• Executive Decision Support: Synthesize complex data analytics into clear, actionable narratives for the CEO, CFO, and PE partners, acting as a strategic advisor to the VP of Finance & Strategy.
• Partnerships & Insights: Actively partner with the Finance & Strategy team on high-priority projects, combining deep data mining with functional business context to deliver more impactful insights.
• Analyst-Ready Data Layer: Build and govern a dedicated business data layer, utilizing both structured warehouse schemas and agile ad-hoc tables, to provide a foundational data layer that eliminates manual data prep, allowing every analyst to work efficiently.
• Connected Planning:  Oversee the integrated architecture of our planning environment (Pigment), ensuring that functional models remain synchronized without sacrificing the autonomy of individual teams.
• Finance AI & Innovation Roadmap: Act as the Finance lead for emerging AI/ML technologies in the finance space; evaluate and pilot AI-driven concepts to enhance forecasting capabilities, automate data anomaly detection, and streamline the Analyst-Ready data layer as the technology matures.

The Profile

• Strategic Partner: 8–10+ years in Finance or Analytics at a $100M+ SaaS company, with a mastery of recurring revenue economics, customer lifecycles, and the data structures required to model complex subscription metrics.
• Bridge Builder: Exceptional at communicating technical data concepts to non-technical audiences.
• Technological Curiosity: A forward-thinking mindset regarding the evolution of technology and Finance; you have a pulse on how Generative AI and Machine Learning are transforming data analysis and can pragmatically apply these tools to solve business problems.
• Data Supported Rigor: You thrive in environments where data accuracy, auditable definitions, and analytical integrity are the standard.

• Advanced SQL & Solution Design: High proficiency in advanced SQL for complex data manipulation to ensure a robust business data layer. 
• Data Governance & Quality:  Proven ability to implement data hygiene protocols and traceability in the transformation layer to guarantee that financial outputs are valid and audit-ready.
• DWH Partnership: Deep experience partnering with Data Engineering and Data Warehouse teams to influence data ingestion priorities and schema designs that support scalable financial modeling.

Analytical Storytelling: Expert at using tools like Tableau to turn the engineered data layer into compelling narratives for leadership.

Why Digital.ai? 

• 9-time Leader in Gartner Magic Quadrant for Enterprise Agile Planning, Digital.ai’s platform is designed to unify, secure, and generate predictive insights across the software lifecycle
• Our customer base includes 260 of the F500 companies
• Only 1% of our current customer base owns more than one of our solutions. Huge opportunity for expansion!
• Enterprise only focus on Global 2000 with high propensity to buy
• Funded by TPG – the 8th largest global private equity firm

Our space and our audience:

We combine optimized agile planning with secure software delivery and end-to-end intelligence enabling for large, complex enterprises to compete and excel in today's digital market. Our global clients lead their industries as innovators in digitization across financial services, retail, telco, public services, telco, technology, manufacturing, transportation, and energy with our AI-powered DevSecOps platform. We currently serve:

• Over 50% of Fortune 100 companies
• 8 of 10 top banks in the US
• 5 of 10 largest gaming companies
• 5 of 10 global airlines
• Over 50 worldwide government entities

Wondering about our culture? Our Digital.ai team has a set of shared values - Action with Accountability, Creativity with Purpose, and Unity with Empathy - that serve as a compass for how we work together and deliver for our customers.

Ready to make an impact and help customers adopt AI to drive innovation?

Are you a high energy, high-performing software sales leader who thrives in bringing solutions to technically complex challenges at the largest and most innovative global companies? We would love for you to bring your amazing leadership expertise to Digital.ai!

About the Role: 

The Vice President, Sales Americas (VP Sales Americas) is responsible for developing and executing the sales roadmap for the Americas, including commercial and public sectors, and in turn, achieving revenue and profitability objectives. The VP Sales Americas leads the Account Executive and Account Manager teams to build and expand relationships with new and existing clients. The VP Sales Americas represents the entire range of Digital.ai products and services sold in their territory. This role will report to the Chief Revenue Officer.

 How You Will Succeed: 

• Strategic direction for Sales in the Americas, as a thought leader with primary responsibility for developing and executing innovative strategies to achieve business objectives and meet company goals.
• Develop and maintain a sound business plan, analyzing market data and communicating opportunities to senior leadership. Analyze operating results of business and take necessary steps to correct shortfalls in performance. Contribute to development of regional sales plan, budgets and forecasts.
• Deliver business for the company from the Americas, exceeding goals in revenue, operational or product delivery performance. Drive additional growth opportunities to include expansion with existing customers and new logos.
• Lead and develop the NA East Account Executive Team in meeting sales and growth objectives. Guide and support Sales Teams in sales strategy and marketing plan implementation. Recruit top talent to nurture a world class Sales Team.
• Implement overall sales process, set and manage the appropriate metrics (MEDDPIC) for sales funnel management. Define and improve a sales workflow to achieve repeatable success. Encourage sales team to serve as customer voice throughout the customer life cycle to maximize customer satisfaction, adoption, and opportunities to grow.
• Make strategic resource allocation decisions across the Americas Sales Team to orchestrate efficient and profitable growth in revenue and company impact.
• Effectively collaborate with cross functional teams such marketing, customer success, professional services, sales consulting and others to execute the sales plan.

 What You Will Bring:  

• Bachelor’s degree in business, sales, marketing or related field - Master’s degree preferred
• 12+ years experience in enterprise software sales in DevOps, agility, and/or security, with a solid track record of success in the Americas and NA East region
• 8+ years experience managing sales teams and individual contributors
• Demonstrated ability to manage complex projects with the ability to drive through completion
• Strong financial and budgetary skills as well as fiscal responsibility
• Ability to effectively work with cross-functional teams across the organization, to achieve revenue targets
• Ability to excel in a team-oriented, collaborative, and fast-paced environment
• Exceptional written, verbal, and interpersonal communication skills
• Energetic attitude, willingness to perform and ability to inspire teams to get things done
• Excellent leadership and project management skills
• Located in the U.S., ideally in the East Coast region

 Why join us at Digital.ai?:

Digital.ai offers phenomenal benefits such as:

• A leading technology sales compensation plan, including significant incentives for over-achieving
• Robust benefits options including Medical, Dental, Vision and other plans
• Unlimited Paid Time Off (PTO) program plus recognized holidays   
• Unlimited access to continuous learning and professional development with TalentLMS 
• Flexible working arrangements in a remote setting
• Opportunity to work with a diverse, globally distributed team

At Digital.ai, we believe in fostering a culture of pay transparency. We are committed to providing our employees with fair and competitive compensation. The current compensation range (including base salary and annual commission target) for this specific job is estimated to be between $400,000 - $475,000. Please note that final compensation will be determined based on factors such as qualifications, experience, and internal equity. We value transparency and aim to create an inclusive and equitable workplace for all our employees. Certain positions at Digital.ai might also be eligible for additional compensation in the form of bonuses, or other employee benefits which are separate from the base salary and to be defined at offer stage.

All are welcome to apply.  We maintain compliance with federal, state, and local laws that prohibit employment discrimination on the basis of age, race, color, gender, identity, gender expression, sex, pregnancy, national origin, ancestry, religion, physical or mental ability, medical condition, sexual orientation, marital status, citizenship status, protected military or veteran status, and all other protected classifications. We welcome everyone and believe that diversity is the foundation of innovation. 

For individuals with disabilities who would like to request an accommodation, please advise us within your job application or cover letter.

FRAUD PREVENTION ALERT: please note that Digital.ai does not use third party recruiters. In our efforts to protect you against possible impersonation please check the email address or are contacted by an unfamiliar/third party requesting please reach our directly to Digital.ai.

At BuildOps, we’re building a groundbreaking software solution designed to empower today’s commercial contractors. From service management to project execution, we’re reimagining how our customers operate. Our team thrives on ambition, innovation, and collaboration—qualities we look for in every new hire.

As an Engagement Manager, you will serve as the strategic owner for BuildOp’s largest customers—accountable for orchestrating outcomes across multiple operating companies (OpCos) within a private equity (PE) structure, from scoping the initial implementation through long-term value realization. Reporting to the Sr. Director of Engagement Managers, this role is perfect for someone energized by high-stakes client partnerships, complex program leadership, and the challenge of driving enterprise transformation at scale across PE-backed portfolios.

What We Look For:

• 6–10+ years of experience in top-tier consulting and/or complex SaaS implementation, with ownership of multi-workstream programs and executive-level visibility.
• Proven track record leading enterprise or PE-backed portfolios, ideally in industrial, field service, construction, or adjacent verticals.
• Hands-on SaaS deployment experience end-to-end: discovery, design, build, test, go-live, and post-go-live optimization.
• Expert program management skills including governance cadences, risk/issue tracking, dependency management, and decision logging across complex, multi-workstream engagements.
• Change management expertise with a proven ability to drive stakeholder alignment, develop communication plans, and deliver frontline adoption at scale.
• Commercial and PS acumen including a strong understanding of professional services economics (scoping, pricing, margin) and how they relate to SaaS ARR and NRR.
• Executive presence and communication skills with demonstrated ability to influence and command credibility with PE operating partners, CEOs, CFOs, and field leadership.

What You’ll Do:

• Own the end-to-end success of strategic private equity or holding company accounts—accountable for outcomes across all OpCos, from pre-sale through long-term value realization.
• Partner with Account Executives on strategic and PE deals to define scope of work aligned to the BuildOps PS catalog (core implementation, ERP migration, tenant migration, data, training, integrations), set clear implementation expectations, and qualify account readiness for kickoff.
• Lead deployment strategy and program planning across the private equity parent and each operating company—defining program phase, governance cadences, risk/issue management, and cross-OpCo dependencies.
• Coordinate cross-functional teams including BuildOps Implementation Managers, data/ERP specialists, Customer Success, and Support to deliver against a clear, scoped plan and standard methodology.
• Maintain a multi-year account plan spanning adoption and utilization targets by holding company and operating company, identify expansion opportunities (additional modules, integrations, new OpCos), and ongoing PS engagements.
• Represent BuildOps in executive settings including steering committees and executive business reviews with PE operating partners, C-suite stakeholders, and OpCo leadership—crafting crisp narratives that connect implementation details to business outcomes.
• Champion best practices and reusability across the portfolio—ensuring documentation (runbooks, process maps, RACIs) is captured and reusable across OpCos to scale delivery excellence.

Who You Are:

• A natural owner who runs accounts like a business—high autonomy, high accountability, and a bias toward decision and action.
• A strategic thinker who uses data (adoption metrics, utilization, financials) to prioritize, make trade-offs, and translate PE value-creation theses into concrete deployment plans.
• Someone who thrives in ambiguity, builds structure where none exists, and can scale patterns from one OpCo or portfolio to many.
• A low-ego collaborator who elevates Implementation Managers and CSMs while staying clearly accountable for portfolio outcomes.
• An executive communicator who crafts crisp narratives—decks, status reports, steerco materials—that connect implementation details to business impact.
• A team player with integrity, grit, and a strong work ethic who is energized by making a real difference for the customers we serve.

Where you’ll go (and how often):

• We have customers across the US and Canada, so our top candidates should be ready, willing, and able to travel and assist with our customers. Up to 25% travel target for the position. 

What we offer:

• 128-181k base salary + bonus.
• Generous equity grants- become an owner in our company.
• A comprehensive benefits package.
• Work from home stipend.
• Flexible paid time off.
• Company events like BBQs and team-building activities, both in-person and virtual, lunch provided for in-office days.
• Talented and motivated team members who care deeply about one another (seriously, everyone is rooting for your success!)
• The chance to get in on the ground floor and build something truly groundbreaking for ourselves and our amazing customers

Executive Assistant

Location: Raleigh NC 

We’re looking for a highly organized and dependable Executive Assistant to support our Senior Leadership team in Raleigh. This role focuses on ensuring day-to-day operations run smoothly by managing schedules, coordinating logistics, and supporting office operations.

You’ll play a key role in keeping the Raleigh office organized and running efficiently, while also providing administrative support across legal and compliance. This is a great opportunity for someone who is detail-oriented, proactive, and excited to learn how a high-growth company operates.

What You'll Do

Executive Support 

• Provide administrative support to Senior Leadership in Raleigh, including our Chief Growth Officer, Chief Operating Officer and additional SVPs 
• Support legal and compliance processes, including contract coordination and documentation management
• Manage calendars, schedule meetings, and coordinate availability across teams
• Assist with meeting logistics, including preparing materials and tracking follow-ups
• Coordinate travel arrangements, including flights, hotels, and itineraries
• Support logistics for team meetings, offsites, and internal events
• Help keep priorities organized and ensure nothing falls through the cracks

Office Operations 

• Serve as the Raleigh office manager, ensuring the workspace runs smoothly day-to-day
• Coordinate with vendors, manage office supplies, and handle deliveries
• Create a professional, organized, and welcoming environment for employees and visitors
• Assist with in-office meetings and team needs

Event Planning

• Support the Executive Business Partner with all events including onsites, offsites, leadership summits and company-wide events
• Manage all Raleigh-based events as primary point of contact and organizer 

About You

• 1+ years of experience in executive support, operations, or a similar role (Executive Assistant, Business Partner, Operations Coordinator, or similar)
• Experience planning and managing event planning
• Strong organizational skills and attention to detail
• Professional, clear communicator with strong written communication and oral communication 
• Ability to multi-tasks across work streams and reliably deliver high-quality results
• Positive attitude and willingness to jump in wherever needed
• Ownership mentality — you don't wait to be told what needs to happen; you see it and handle it
• Discretion and judgment — you'll be exposed to sensitive strategic, financial, and personnel information and can be trusted completely
• Comfortable in a fast-paced, high-growth environment where priorities shift and no two weeks look the same

About Us

At Home Solutions, we’re on a mission to build a more innovative future for home services. Since 2017, we’ve been transforming how homeowners and service providers connect—replacing outdated lead-generation models with a smarter, outcome-driven approach.

We combine proprietary media, AI, and deep data insights to reach 50M+ homeowners and match them with high-quality providers through seamless, high-intent experiences. Home Solutions has become a trusted growth engine for leading brands, helping generate over $1B in annual partner revenue while continuously innovating across channels, products, and customer experiences.

Backed by Three Ships, a growth equity firm that builds and scales digital businesses, Home Solutions is powered by a high-performance, high-ownership culture. We value people who act with urgency, challenge the status quo, and are motivated to build something enduring in one of the largest, most under-digitized categories.

Why You Should Join Us

• Results: We’re building a high-growth, high-performance business with strong momentum and meaningful impact across the home services ecosystem.
• Opportunity: Home services is a $600 billion market that largely still operates like it’s 1999.  Home Solutions is shaping the industry’s digital transformation and creating innovative experiences to better serve consumers and service providers.  
• Ownership & Impact: We operate with a high-ownership culture where individuals are expected to drive outcomes. You won’t just execute—you’ll help shape the business.
• Exposure & Learning: You will have a front-row seat in growing a business. Your teammates have built and sold companies, managed 100s of employees, and run campaigns with Fortune 500 brands. The opportunity to build new skills and learn from smart people is endless.
• Career Growth: We’re building quickly, which means new opportunities emerge constantly. If you’re hungry to grow, you’ll have the chance to move fast and take on more.
• Stability: As a privately held, debt-free company, we make disciplined, long-term financial decisions—investing in sustained growth and pursuing strategic acquisitions.
• Culture: We’re a team that plays to win- holding a high bar for excellence while creating an environment where people enjoy the work and the people they do it with.

The Package

We offer a competitive base salary based on experience. As a full-time team member at Home Solutions, you'll also enjoy a comprehensive benefits package, including health, medical, and vision insurance, a 401(k) match, short-term disability coverage, and a cell phone reimbursement. Additionally, we support your well-being and growth with flexible time off, a bi-annual $500 Relax & Recharge bonus, a learning and development stipend, and a Charity Match program to give back to causes you care about.

EEOC Statement

All applicants are considered without regard to race, color, religion, sex, national origin, age, disability, veteran status, gender identity, or any other discriminatory factors. Please note that we do not provide immigration sponsorship for this role. All offers are subject to a background check.

MaintainX is the world leading mobile-first workflow management platform for industrial and frontline workers. We are a modern IoT enabled cloud based tool for maintenance, safety, and operations on equipment and facilities. MaintainX powers operational excellence for 13,000+ businesses including Duracell, Univar Solutions Inc., Titan America, McDonalds, Brenntag, Cintas, Michaels, and Shell.

We've raised $104 million in venture capital following a recent Series C funding round led by Bain Capital Ventures, Bessemer Ventures, August Capital, Amity Ventures, Ridge Ventures as well as CEO’s from GE, Twilio, Toast and PagerDuty.

We’re looking for an experienced and motivated sales leader to join our Account Management team. Your primary objective will be to ensure the success of our Emerging Market Account Managers by providing coaching, mentorship, and guidance to help the Account Managers meet and exceed their individual and team goals. You will also be responsible for setting performance expectations, monitoring progress, enhancing processes, and providing regular feedback to help your team improve their skills and achieve their targets.

What you’ll do:

• Manage the day-to-day operations of the team. Create and implement processes to make sure the team is operating efficiently and can meet deadlines and goals. Proactively remove obstacles and solve any problems that can prevent the team from reaching their goals.
• Own people management tasks for direct reports including hiring, onboarding, offboarding, career development and performance management. Identify training and skill development opportunities for direct reports. Provide consistent coaching through 1-1s, pipeline reviews and getting involved on customer calls.
• Ensure forecasting is accurate and implement measures to accurately report on future pipeline.
• Implement strategic processes and expand on our outbound sales program in order to help the team achieve their revenue targets.
• Provide weekly reporting on the success of the team as well as wins, challenges and strategic initiatives.

About you:

• 3+ years of experience leading Account Management teams.
• You have experience recruiting, hiring, and developing talented and driven individuals.
• You have a passion for coaching, motivating, and mentoring others.
• You have a track record of success in sales leadership within a SaaS or B2B organization.
• You care deeply about the success of your reps and you’re great at celebrating wins and progress.
• You’re an analytical thinker and know how to turn metrics into decisions, and can present data in an impactful way.
• You can identify and make recommendations for improvement in the areas of process, efficiency and productivity.
• You have experience in a fast-growth environment.
• Experience in sales in the CMMS industry or B2B SaaS startup is an asset.

What’s in it for you:

• Competitive salary and meaningful equity opportunities.
• Healthcare, dental, and vision coverage.
• 401(k) / RRSP program.
• Take what you need PTO.
• A Work Culture where:
• You’ll work alongside folks across the globe that reflect the MaintainX values, Smart Humble Optimist.
• We believe in meritocracy, where ideas and effort are publicly celebrated.

About us:

Our mission is to make the life of blue-collar workers easier worldwide by creating software that meets their needs and realities. Our product is truly life-changing for 80% of the workforce that doesn’t work behind a desk and needs enterprise-grade software at their fingertips.

MaintainX is committed to creating a diverse environment. All qualified applicants will receive consideration for employment without regard to race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

Relay is transforming the physical world into a searchable, actionable data asset. We’ve moved beyond "Big Radio's" analog past to build the Relay SOAR™ Platform, which treats voice and movement as the new keyboards of the enterprise. By capturing the "Human Signal," we enable frontline teams in hospitality, manufacturing, healthcare, and beyond to move from reactive chaos to proactive control, driving better outcomes.

Ranked among the fastest-growing tech companies in North America, we are looking for the next generation of "Relayers" to help us digitize the final frontier of the workforce.

Why join Relay?

• Work at the Edge of Innovation: We just secured our 100th patent. You’ll work with technologies spanning AI-driven noise suppression, real-time language translation, and advanced IoT connectivity.
• Massive Scale: Be part of a platform that processes over 1 billion data points every week. Our tech isn't just "cool"—it’s essential infrastructure for the global economy.
• LIT Culture (Learning, Impact, Teamwork): We pride ourselves on an environment where early-career professionals have a seat at the table and see their work immediately impact global brands.
• Hyper-Growth Trajectory: With 461% growth and new C-suite leaders who have led successful IPOs, you are joining a rocket ship at the perfect time.
• Best-in-Class Perks: Based in our high-tech Raleigh headquarters, you’ll enjoy 100% company-paid benefits, a 401(k) match, and a hybrid work model that balances flexibility with high-energy collaboration.

Ready to help us build the Intelligent System of Action? 

Join us in Raleigh and let’s get LIT.

About Relay

For decades, enterprise technology has focused on the 20% of workers sitting behind desks, while the 80% who power the physical economy have been left behind in an analog void. Relay is fixing the "Operational Black Hole" by providing an Intelligent System of Action (SOAR) that connects frontline teams. We are replacing disconnected legacy radios with rugged, AI-powered smart devices that run on our patented Steady Link™ network, enabling teams to communicate, stay safe, and convert voice into operational data.

As we rapidly scale and expand our enterprise footprint across Manufacturing, Steel, Food & Beverage, and Logistics, we require a highly experienced, strategic technical leader to architect, lead, and optimize our largest and most complex physical rollouts.

The Role: Your Mission

As a Senior Deployment Systems Engineer (Sr. DSE), you are the principal technical architect and quarterback for Relay’s largest, most strategic, and multi-faceted enterprise deployments. When a Tier 1 enterprise customer purchases thousands of Relay devices for a multi-site rollout, you own the technical vision, the physical infrastructure, and the overall execution strategy to ensure success.

You sit within our Solutions organization alongside Solutions Engineers (SE). While the SE secures the technical win, you design, implement, and govern the system-wide deployment. You will leverage your expertise to proactively ensure the customer's facility has the optimal power load, scalable charging infrastructure, and resilient network capacity to support our devices, and you will coordinate and set the timing of hardware delivery and software integration across multiple workstreams. Over time and as our DSE team scales, you will also mentor junior DSEs and contribute to global deployment standards. 

Key Responsibilities:

• Principal Deployment Architect & Quarterback: Serve as the overall technical project lead and decision-maker from the moment a massive, strategic deal closes through full operational deployment. You are accountable for the seamless handover from Solutions Engineering, the strategic coordination of activities with Customer Success, and the development and governance of the end-to-end implementation plan for Forward Deployed Engineering.
• Advanced Infrastructure & Network Design: Lead and conduct complex, multi-site audits and deep-dive technical assessments to validate the customer's enterprise IT and physical infrastructure readiness. This includes expert-level assessment of Wi-Fi 6 and cellular network capacity for Relay's Steady Link™ technology (simultaneous redundant Cell + Wi-Fi connectivity), providing authoritative guidance on sophisticated firewall configurations (e.g., policy-based routing, QoS), and conducting precise electrical engineering calculations for installing high-density, massive charging stations.
• Strategic Technical Resource Direction: Strategically identify, scope, and direct custom software development requirements (e.g., integrating Relay with a customer's ERP, WMS, or bespoke IoT sensors). As we scale, the vision is that you will deploy, mentor, and oversee our to be hired Forward Deployed Engineers (FDEs) to execute complex coding, ensuring their work is architecturally sound and perfectly aligned with the physical rollout timeline and customers' overall operational goals.
• Global Hardware Logistics & Staging Oversight: Collaborate strategically with our Supply Chain team to establish and govern provisioning, staging, and shipping protocols for thousands of MIL-STD 810H, IP68/69K devices, ensuring consistent, on-time delivery and meeting or exceeding our demanding 48-hour operational SLAs.
• Establish and Govern the Onboarding Center of Excellence (CoE): Take a foundational, leadership role in scaling our Onboarding CoE. You will author, review, and govern repeatable technical deployment playbooks, standards, and best practices that significantly optimize Time-to-Value (TTV) and drive down COGS across diverse and challenging segments like Steel, Specialty Logistics, and Hospitality, and be responsible for the technical training of the Solutions team.

Who You Are / What You'll Need:

• Deep Systems Architecture & Governance Expertise (8+ years): You possess a veteran-level, holistic understanding of complex enterprise networking (including expert-level knowledge of Wi-Fi 6, advanced Cellular Systems like DAS/Small Cell, Private and Public Wireless, RF propagation modeling, MAC whitelisting/802.1X, and complex firewall/network policy management) and physical facility infrastructure (power load distribution, industrial low-voltage cabling standards).
• The Principal Quarterback Mindset & Program Management: You are a proven master of high-stakes, multi-million dollar program logistics and project governance. You can look at a complex, global deployment involving hardware manufacturing, bespoke software integration, and significant physical construction, and architecturally align all moving parts to a consolidated, risk-mitigated "Go-Live" date.
• Executive Presence and Technical Authority: You are equally comfortable and credible putting on a hard hat to lead a technical walk-through at a steel mill with a VP of Operations, as you are sitting in a boardroom strategically defining security and network protocols with a CISO or IT Director.
• Massive Scale Hardware / IoT Deployment Experience: Extensive and demonstrated experience architecting and executing the deployment of physical hardware, industrial AV equipment, enterprise networking gear, or complex IoT sensor networks at a massive, multi-site scale.
• Advanced Cross-Functional Leadership & Fluency: You are a diplomatic leader who can draw clear, accountable boundaries. You have the judgment to know when a systemic problem requires a Principal FDE (software/code architecture) vs. when it requires the CS team (user adoption and workflow training), and you take ownership of driving the resolution through the appropriate channels.

About us: Relay culture, benefits & perks:

Our culture hinges on Relayers getting LIT up in an environment that fosters learning, impact, and teamwork (LIT) where we can *CHASE* the best work in our lives. We call this BWIML (pronounced bee wimmel = Best Work In My Life)!

It's truly amazing what engaged team members can achieve together. Our ever-evolving list of benefits and perks means you'll be able to integrate work into your whole life, focus on health, perform impactful work, grow and learn in your role, look after yourself/your family, and invest in your future. 

At Relay, we offer...

• 100% Paid Insurance Health, Dental, Vision, Long/Short Term Disability, and Life Insurance benefits for you and those who depend on you
• Generous Paid Time Off
• 401(K) Savings Plan + Company Match
• Baby Cash Reward + Paid Parental Leave
• Wellness Perks, including a world-class onsite fitness center with instructor-led classes + locker room, as well as endless outdoor amenities, whether tennis, basketball, cycling, or pickleball is your jam
• Free Snacks and Fun Times
• Latest tech, standing desks, and all the accessories and software you need to succeed in your role

Ready to build something great with us? We can't wait to hear from you.

Join Us On-Site in Raleigh!

At Relay, we're building something special, and we believe our relationships with each other and our customers are the foundation of our success. This is an in-person role, based in our Raleigh, NC HQ, and you can expect ~50% travel for this role.

The Senior Product Marketing Manager will own go-to-market strategy and narrative for BuildOps Financials and OpsAI—two product areas that are central to our platform becoming the system commercial contractors run on.

OpsAI is a major platform identity shift: moving BuildOps from a system of record to a system of action, where intelligence helps teams automate work, surface risk, and drive the next best step in the field and back office. Financials is how customers understand margin, cost, and job performance—turning operational execution into measurable business outcomes.

This is not a role focused on shipping assets or coordinating launches. This is the person who defines how the market understands what BuildOps is becoming.

You will shape the narrative, guide how new capabilities show up in the market, and ensure our product innovation translates into customer adoption and revenue impact.

You will work at the intersection of product strategy, sales enablement, and market storytelling — and you will be comfortable leading conversations with executives, product leaders, and customers alike.

Key Responsibilities

GTM Strategy & Launch Leadership
Own the go-to-market strategy for Financials and OpsAI — defining the problems we solve, the customers we target, and how BuildOps wins in the market.

This includes leading launches for major capabilities, aligning product and revenue teams around a clear strategy, and ensuring new releases translate into adoption and pipeline impact.

Market & Customer Insight

• Build and maintain an insight engine for your portfolio: customer interviews, deal reviews, win/loss, and field feedback loops.
• Define ICP, segmentation, and buying roles for Financials and OpsAI; keep these current as the product and market evolve. 
• Translate insights into clear “so what” recommendations: what to build next, what to message, what to enable, and what to stop claiming.

Positioning & Messaging Architecture
Define how BuildOps talks about Financials and OpsAI.

You’ll develop the narrative that explains how intelligence shows up across the platform — and why that matters for contractors running complex operations.

This includes:

• Core positioning and messaging frameworks
• Persona-level value propositions
• Sales narratives and competitive differentiation

Your work ensures the story holds up across the website, sales conversations, product launches, and executive presentations.

Sales Enablement & Competitive Strategy

• Ship sales enablement that changes rep behavior: talk tracks, objection handling, ROI tools, and competitive “reasons to switch”—and measure impact. 
• Build and maintain a competitive program: battlecards, win/loss analysis, and a regular cadence of competitive updates. 
• Lead “truth in selling” alignment across Product + Sales: what’s GA vs EA, what’s promised, and what’s not.

Market Narrative & Category Leadership

You will define how BuildOps explains the market problem we solve—and why our approach wins—in a world where specialty contractors are adopting platforms, not point tools. You’ll turn market signals (buyer needs, competitive moves, AI maturity, and contractor workflows) into a clear point of view that shows up consistently in sales motions, product launches, and external messaging.

Commercial Outcomes Ownership
You are accountable for more than messaging.

You track how your work influences real business outcomes, including:

• win rate
• pipeline creation
• product adoption
• expansion revenue

You’ll define success metrics for OpsAI’s go-to-market strategy and continuously refine how we position and launch capabilities based on what works.

Packaging, Pricing, and Monetization Input

• Partner with Product and Finance to shape packaging and packaging-led adoption paths (good-better-best, bundles, and add-ons) and pressure-test pricing assumptions using customer and deal insight.
• Develop practical ROI/TCO narratives and tools that support buying decisions.

Product Partnership

You’ll work closely with product leaders from early roadmap discussions through launch.

Your role is to represent the market perspective — helping ensure what we build, how we describe it, and how we introduce it to customers all align.

You’ll influence roadmap decisions by bringing customer insight, competitive context, and commercial impact into the conversation.

PMM Operating Model 
As a senior member of the product marketing team, you’ll help raise the standard for how PMM operates at BuildOps.

That includes contributing to:

• launch frameworks
• messaging development processes
• competitive intelligence programs
• cross-functional operating rhythms

You’ll also serve as a thought partner to other PMMs, helping the team operate with greater clarity and consistency.

Who You Are

Experienced Product Marketer
You have 5+ years of product marketing experience in B2B SaaS and have owned go-to-market strategies for complex products or platforms.

You’ve led launches that created measurable business impact — whether in pipeline generation, win rates, adoption, or category perception.

Strategic Thinker
You don’t wait for a strategy to be handed to you. You synthesize market signals, customer insights, and product direction into a clear point of view on how a product should be positioned and brought to market.

Strong Product Instinct
You understand how products evolve — and how messaging, packaging, and roadmap decisions shape adoption. You’re comfortable working with product teams early in the development process and influencing how capabilities are framed and delivered.

Commercially Minded
You connect product marketing work to revenue outcomes. You understand how messaging, sales enablement, launches, and positioning influence pipeline and customer expansion.

Strong Communicator
You are comfortable presenting to product leaders, marketing teams, and executives. You can translate complex product capabilities into stories that resonate with real buyers.

Customer Curious

You regularly engage with customers and frontline teams to understand what drives real decisions. You bring those insights back into product strategy, messaging, and go-to-market plans.

AI-Native, Hands-On
You have demonstrated the ability to use AI in your workflow beyond prompting: building repeatable systems, agents, or automations that improve real outcomes (speed, rigor, accuracy). You can discuss what you built, the tools used, and what changed as a result.

Industry Experience (Nice to Have)

Experience in construction tech, field service management, or vertical SaaS is a strong advantage. Understanding how commercial contractors operate — or having worked in similarly operational industries — will help you ramp quickly.

Why This Role, Why Now

BuildOps is entering a pivotal phase.

We’re expanding our platform with Projects, bringing full project execution into the system contractors already use to run service operations.

At the same time, our Financials capabilities are becoming increasingly central to how contractors manage profitability across service and project work. OpsAI introduces intelligence across the platform, helping teams automate reporting, identify risk earlier, and make better decisions across service and project work. 

This role will initially own go-to-market for OpsAI and Financials together; longer term, we expect to split these into dedicated PMM ownership as each area scales.

Compensation: Raleigh Hub - $106,000.00 - $134,000.00 / LA Hub - $111,000.00 - $139,000.00 base salary

About the Role

We’re hiring an Associate Field Marketing Manager to help execute the field programs that fuel our pipeline and deepen relationships with our best prospects and customers.

This is an early-career, execution-heavy role. You’ll live in the details: timelines, vendor coordination, event logistics, field communications, and on-site support — helping turn our field strategy into high-quality, repeatable programs.

You’ll work closely with our Sr. Director of Field Marketing & Corporate Events, Sales, and the broader Marketing team to support:

• Trade association programs (e.g., regional and national association events)
• Industry trade shows and conferences
• Hosted VIP experiences, roadshows, and field events
• Flagship BuildOps events and partner programs

If you love events, thrive in fast-moving environments, and want to learn field marketing from the ground up, this role is for you.

What You’ll Be Doing

Execute Field & Association Programs

• Support the planning and execution of field programs across key regions and segments — from initial brief through post-event follow-up.
• Own logistics for trade association events (booth and sponsorship deliverables, shipments, swag, print materials, lead capture setup, on-site schedules).
• Help coordinate regional trade shows, executive dinners, and customer meetups — including venue research, menus, AV needs, signage, and run-of-show.
• Partner with Sales, Customer Success, and Marketing to ensure the right accounts and attendees are invited, confirmed, and followed up with.

Drive Operational Excellence & On-Site Execution

• Build and manage project plans and checklists for each program using our shared tools (e.g., Asana, Google Drive) so everyone knows what’s happening and when.
• Coordinate with vendors (venues, caterers, A/V, print, swag, shipping) and track deadlines, contracts, and invoices.
• Own on-site execution alongside the Sr. Director of Field Marketing & Corporate Events: booth setup, registration, signage placement, demos/materials, and “last-mile” details.
• Capture what worked (and what didn’t) after each event and help codify best practices into repeatable playbooks.

Support Hosted & Corporate Events

• Provide execution support for hosted events like customer summits, VIP experiences, and partner activations — including registration workflows, communications, badges, gifting, and space layout.
• Coordinate speaker and internal stakeholder logistics (travel details, briefing docs, schedules, session timing).
• Work with the content and design team to ensure event assets (slides, landing pages, signage, one-pagers) are created and delivered on time.

Measure, Learn, and Improve

• Ensure clean lead capture and handoff to Sales (scanners, forms, lists), working closely with Marketing Ops and RevOps.
• Track basic program performance (registrations, attendance, meetings set, lead quality) and help tie events back to pipeline and revenue.
• Use AI tools (including Glean) to speed up research, brief creation, outreach lists, and recap docs, in line with how the marketing team operates.

What We’re Looking For

Experience & Skills

• 1+ years of experience in field marketing, event marketing, trade shows, demand gen, or related roles — preferably in B2B or SaaS.
• Hands-on experience helping to run events or programs: association events, conferences, executive dinners, workshops, or user groups.
• Strong project management and coordination skills — you’re comfortable juggling multiple workstreams, deadlines, and stakeholders.
• Experience with core GTM tools (some combination of Salesforce, HubSpot/Marketo, Asana or similar, and an event platform like Cvent, Splash, or comparable tools).
• High attention to detail — from name badges and room layouts to shipments and signage, you notice (and fix) the small things that make events feel professional.
• Strong written and verbal communication skills; comfortable working directly with Sales and external partners.

How You Operate

• Bias for action. You like to get things moving, solve problems in real time, and keep work from stalling.
• Scrappy and resourceful. You can figure things out with incomplete information and limited guidance.
• Team-first. You enjoy being in the trenches with Sales, Marketing, and Customer teams, and you’re comfortable taking direction while also speaking up when something doesn’t look right.
• Calm under pressure. Events move fast; you stay steady, organized, and solutions-focused when something inevitably changes day-of.
• AI-native mindset. You’re curious about AI tools and open to using them to do your work faster and better — from research and drafting to recaps and reporting.

Logistics

• Location: Raleigh, NC or Santa Monica, CA; hybrid role (expected 3 days/week in the office).
• Travel: Willingness to travel for events as needed up to approximately 50% of the time (including occasional evenings and weekends during peak event seasons).

Why BuildOps

• Impact. You’ll help build the field and events engine behind a category-defining vertical AI company.
• Growth. You’ll work directly with a seasoned Sr. Director of Field Marketing & Corporate Events and a high-caliber GTM team, with clear exposure to how strategy and execution come together.
• Culture. We value people who are curious, action-oriented, and outcome-driven — and we operate with clear ownership, transparency, and a strong feedback culture.

If you’re excited to build a career in field marketing and want to own the execution that makes great programs possible, we’d love to talk.

Compensation

• [$89,000 to $111,000] salary + bonus. (Santa Monica Hub)

About PublicInput

PublicInput develops and supports Software-as-a-Service (Saas) solutions designed for government agencies and their consultant partners to facilitate and manage better communication with the public. 

Based in Raleigh, NC, the company was founded with a vision to access and elevate historically underrepresented communities in the municipal and state planning process, while simultaneously streamlining cumbersome administrative work that so often prevents equitable outcomes.

With a shared background in planning consulting, the company’s co-founders believe that technology can play a key role in making government more responsive and representative of communities' broadest needs.

Our Approach

Many engagement solutions only address small parts of the engagement process, offering a piecemeal approach that relies on third-party partnerships to fill in the gaps. PublicInput uses a unified approach, blending traditional and virtual engagement tactics via one integrated platform. Reliable, equitable, and simple, our easy-to-use user interface gives governments all the tools needed to facilitate successful public engagement.

Our Culture

PublicInput is driven by the idea that “life is all about the people you meet and the things you create with them.” We are privileged to work with exceptionally talented colleagues to create a meaningful change for governments and society. PublicInput’s mission is to enable collaborative democracy through technology. This means creating systems that allow governments to build relationships with their community through more reliable communication, lowered barriers to participation, and data analytics to understand what they’re hearing. That is why we work hard to be the experienced and empathetic innovation partner that state and local governments deserve, while building an exceptional team and company.

About The Role & You:

PublicInput is seeking a Technical Customer Support Representative to serve as the front line of the customer experience. This role is responsible for managing inbound support requests, guiding customers through platform usage, and ensuring timely, effective resolution of issues. This position combines general support responsibilities with support for time-sensitive customer workflows, including live or scheduled events. You will work closely with Tier 2 Support, Customer Success, and Implementation to ensure customers are supported before, during, and after key moments. This role requires strong communication, sound judgement, and the ability to operate calmly in both routine and high-priority situations, with a primary focus on supporting customers during Pacific Time Zone business hours.

What You Will Do:

• Manage inbound customer support requests via chat, email, and screenshare, ensuring timely and professional responses
• Troubleshoot platform usage, configuration questions, and basic technical issues
• Support customers in preparing for and executing time-sensitive workflows, including live or scheduled events
• Provide real-time assistance when needed for high-priority customer scenarios
• Identify, document, and escalate bugs or complex issues to Tier 2 with clear and actionable context
• Collaborate with Customer Success Managers and Implementation teams on complex or high-visibility accounts
• Maintain accurate documentation of issues, feature requests, and edge cases
• Contribute to internal knowledge base and support documentation
• Identify opportunities to help customers better utilize the platform and improve their outcomes

Skills and Experience:

Professional Qualifications 

• 2-4 years of experience in customer support, customer success, or similar role (SaaS preferred)
• Demonstrated ability to independently troubleshoot and resolve moderately complex issues (permissions, data structures, integrations, configuration issues)
• Experience managing a support queue with competing priorities, including time-sensitive or live customer workflows.
• Comfortable investigating issues across systems (e.g., admin settings, browser behavior, basic API responses, logs) to identify root cause
• Experience documenting bugs clearly and collaborating with engineering teams using tools like Azure DevOps (or similar)
• Familiarity with tools such as Intercom, Slack, and ticketing/workflow systems
• Experience supporting or interacting with enterprise or high-touch customers is a plus

Personal Qualifications

• Strong communicator who can clearly guide non-technical users
• Demonstrated ability to navigate complex or ambiguous customer scenarios and drive them toward resolution
• Calm and reliable in time-sensitive or high-pressure situations
• Curious and proactive problem solver
• Highly organized with strong attention to detail
• Good judgement in determining when to resolve independently vs. escalate

Additional Requirements

• Ability to work Pacific Time Zone hours on a consistent basis
• Comfortable supporting time-sensitive customer needs, including real-time or scheduled events, with occasional after-hours availability

Compensation

This role pays a market-competitive base salary and is eligible to participate in the company’s annual bonus plan.

You may also be eligible for our equity incentive program that awards high-performing employees on an annual basis. These option grants are awarded at the CEO’s discretion to acknowledge employees who have made significant contributions to achieving our goals.

Benefits

• Unlimited Paid Time Off: You know yourself best, so we trust you to take the time you need to maintain a rewarding work/life balance.
• Group Health, Dental, and Vision Plan: PublicInput offers a company-subsidized healthcare plan that covers 100% of your medical premiums or up to $800 per month for you and your dependents. We also have options to add Dental, Vision, Life, and other benefit coverages for the employee and their family.
• HSA Contribution: PublicInput will contribute annually (spread over each month) to an employee’s Health Savings Account (HSA).
• Pre-tax 401 (k): The company provides access to make pre-tax contributions to a 401 (k) plan, and will match 50 cents on the dollar up to 6% of an employee’s base salary

Company Culture

Our offices are based out of Raleigh Founded in the Glenwood South neighborhood of Downtown Raleigh. We’re fortunate to be surrounded by fellow social entrepreneurs and high-growth companies. Glenwood South contains a multitude of restaurants, bars, unique shops, and art galleries.

The Legal Bits

PublicInput is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other characteristics protected by law. As a condition of employment, you are required to sign and comply with an Employee Confidential Information Invention Assignment Agreement that requires, among other provisions, the assignment of rights to any invention made during your employment at the Company, and non-disclosure of Company proprietary information. All company offers are contingent upon the completion of a criminal background check. Your employment is at-will, and either you or we may terminate your employment at any time, with or without notice.

Diversity, Equity, and Inclusion

PublicInput celebrates all people and is committed to working actively towards equity and accessibility for everyone. We believe society is strongest when everyone is listened to, respected, valued, and able to contribute to the decision-making process, regardless of race, sex, ethnicity, national origin, religious faith, disability status, sexual orientation, or gender identity. We seek talented individuals whose skills and experiences can help us transform the way government and communities work together. We are committed to a nondiscriminatory approach and provide equal opportunity for employment and advancement in all areas of our company.

Product Marketing Manager

About PublicInput

PublicInput develops and supports Software-as-a-Service (Saas) solutions designed for government agencies and their consultant partners to facilitate and manage better communication with the public. Based in Raleigh, NC the company was founded with a vision to access and elevate historically underrepresented communities in the municipal and state planning process, while simultaneously streamlining cumbersome administrative work that so often prevents equitable outcomes.

Our Approach

Many engagement solutions only address small parts of the engagement process, offering a piecemeal approach that relies on third-party partnerships to fill in the gaps. PublicInput uses a unified approach, blending traditional and virtual engagement tactics via one integrated platform. Reliable, equitable, and simple, our easy-to-use user interface gives governments all the tools needed to facilitate successful public engagement.

Our Culture

PublicInput is driven by the core concept that “life is all about the people you meet and the things you create with them.” Through direct experience and collaboration, PublicInput is focused and committed to creating better ways for governments to have a relationship with their community. That is why we work hard to be the experienced and empathetic innovation partner that we wish we had had at our side when doing the tough job of engaging the public.  

About The Role & You 

PublicInput is seeking a dynamic and strategic Product Marketing Manager to sit at the intersection of product, sales, and marketing. In this pivotal role, you will be responsible for developing compelling positioning and messaging, leading go-to-market execution, and enabling our sales team with the tools and insights needed to drive pipeline growth and revenue outcomes.

What You Will Do

• Messaging & Positioning Develop and maintain differentiated messaging frameworks and value propositions tailored to buyer personas, verticals, and stages of the customer journey. Translate complex product capabilities into clear, benefit-driven stories that resonate with target audiences.
• Product Marketing Strategy: Own the full product marketing lifecycle, including new product and feature launches, GTM planning, sales enablement, and web content strategy. Lead and align cross-functional teams across product, sales, and marketing to drive execution.
• Go-To-Market Execution Lead GTM planning and execution for new products and features - including market segmentation, buyer persona development, channel strategy, and launch sequencing - with a clear focus on pipeline impact and revenue outcomes.
• Customer Journey Mapping Develop and maintain detailed customer journey maps to visualize and improve the experience across all touchpoints. Use journey insights to inform messaging, content strategy, and sales enablement priorities.
• Sales Enablement & Toolkit Development Build a comprehensive toolkit supporting the sales process, including playbooks, pitch decks, solution briefs, product demos, videos, blogs, and webinars. Collaborate with sales leadership to ensure reps can confidently articulate PublicInput's value in competitive situations.
• In-App Messaging Develop and own the in-product customer communication strategy, including product discovery announcements, onboarding guides, feature walkthroughs, and adoption KPIs. Ensure a seamless and informative in-app experience.
• Market & Customer Intelligence Conduct ongoing market and customer research to identify trends, segment opportunities, and buyer needs. Build and leverage buyer personas to ensure all marketing activities are grounded in real customer insight.
• Competitive Intelligence Conduct thorough competitive research to identify market dynamics, competitor strengths and weaknesses, and PublicInput's unique differentiators. Develop and maintain battlecards, and monitor win/loss trends to continuously sharpen the company's competitive position.
• Cross-Functional Collaboration Partner closely with Product, Sales, Customer Success, and Design teams to ensure alignment between product direction and market-facing strategy. Act as the connective tissue between internal teams and external market needs.

Skills and Experience 

Required Qualifications

• Bachelor's degree in Marketing, Business, or a related field
• 4–6 years of product marketing experience, ideally in B2B SaaS or govtech.
• Proven track record developing and executing successful GTM strategies with measurable outcomes.
• Strong ability to develop buyer personas and use customer research to inform strategy.
• Experience with marketing and sales tools (e.g., HubSpot, Salesforce, Pendo, Intercom, Beamer or similar).
• Excellent written and verbal communication skills, including strong presentation and storytelling ability.
• Analytical mindset with comfort leveraging data and metrics for decision-making.
• Strong project management skills with the ability to manage multiple priorities and deadlines.
• Highly collaborative - able to work cross-functionally and influence without direct authority.
• Comfortable operating in a fast-paced environment and adapting strategies as priorities evolve.

Preferred Qualifications

• Experience marketing to the Public Sector or municipal/government organizations.

Compensation

This role pays a market-competitive base salary and is eligible to participate in the company’s annual bonus plan.

You may also be eligible for our equity incentive program that awards high-performing employees on an annual basis - beginning in year two. These option grants are awarded at the CEO’s discretion to acknowledge employees who have made significant contributions to achieving our goals.

Benefits

• Unlimited Paid Time Off: You know yourself best so we trust you to take the time you need to maintain a rewarding work/life balance.
• Group Health, Dental, and Vision Plan: PublicInput offers a company-subsidized healthcare plan for employees, with options to add Dental, Vision, Life, and other benefit coverages for the employee and their family.
• Pre-tax 401k: The company provides access to make pre-tax contributions to a 401k program.

PublicInput celebrates all people and is committed to actively working towards equity and accessibility for everyone. 

We believe society is strongest when all of us are listened to, respected, valued, and can contribute to the decision-making process, no matter our race, sex, ethnicity, national origin, religious faith, disability status, sexual orientation, or gender identity.

Advanced Practice Clinician (Clinical Lead) - Hepatology

At Target RWE, our mission is driven by a deep commitment to people, the patients we serve, the partners we collaborate with, and the dedicated team members who power our work. As a purpose-driven organization, we leverage real-world data to advance clinical research and inform better healthcare decisions. We foster a collaborative environment where every voice is heard, every idea has an impact, and every contribution helps improve lives. If you're seeking a place where your work truly matters, join us to help advance science securely and responsibly.

Target RWE is seeking an energetic, experienced Advanced Practice Provider (NP, PA or MD/DO) to support our expanding Hepatology therapeutic area in the real-world evidence space. This individual will bring deep expertise in managing complex liver diseases, with a specific focus on cirrhosis, leveraging the unique perspective of an APP.

The APP Clinical Lead reports to the Chief Clinical Officer and is responsible for assisting with clinical aspects of Target RWE's hepatology clinical evidence generation, ensuring scientific rigor and strategic alignment with industry partners while delivering high-quality, impactful insights within a collaborative, scientific environment.

What You’ll Do

• Hepatology Clinical Leadership: In collaboration with the Chief Clinical Officer, facilitate the development and execution of hepatology real-world evidence (RWE) and prospective studies, ensuring relevance to liver disease, methodological soundness, and alignment with industry partner needs.
• Industry Partner Collaboration: Serve as a key clinical liaison for industry partners within the hepatology space, understanding their evidence generation needs, and working within a collaborative team environment to translate them into actionable RWE projects.
• Scientific and Clinical Oversight: Provide expert clinical guidance across all phases of Target RWE hepatology projects, from protocol development to data accuracy, data analysis, interpretation, and dissemination.
• Thought Leadership: Represent Target RWE as a thought leader in hepatology clinical evidence generation, participating in scientific conferences, publishing research, to advance the field.
• Strategic Growth: Contribute to the overall strategic direction of Target RWE, identifying opportunities for growth and innovation within hepatology research.

What We Are Looking For

• Clinician, e.g. Nurse Practitioner (NP), Physician Assistant (PA), or medical doctor (MD/DO), with active credentials and certification.
• 5+ years of clinical experience managing patients with liver disease, including a strong focus on patients with cirrhosis.
• Direct clinical experience working at a medical center affiliated with a liver transplant program.
• Deep knowledge and experience with current and emerging therapies across the hepatology landscape.
• Strong communication skills with the ability to translate complex science into clear strategic insights.
• Comfort working in a fast-paced, collaborative, and entrepreneurial environment.

Preferred Qualifications

• Demonstrated experience in clinical research, real-world evidence, epidemiology, or clinical trials.
• Prior experience in biopharma, CRO, health tech, or RWE organizations.
• Record of scientific contributions (e.g., publications, trial support, advisory roles).
• Experience working with large real-world datasets (EHR, claims, registries)
• Additional clinical experience managing patients with Gastrointestinal (GI) diseases.

If you’re excited to contribute to systems that support meaningful healthcare research, where your expertise directly contributes to trust, compliance, and patient impact, Target RWE is the place for you. We’re building something important together, and we’d love for you to be a part of it.

What We Offer You

• Hybrid work — 3 days/week in our brand-new RTP office!
• Comprehensive health, dental, and vision for you and your family
• 401(k) with company match
• Generous PTO and company holidays
• Paid parental leave

About PublicInput

PublicInput develops and supports Software-as-a-Service (Saas) solutions designed for government agencies and their consultant partners to facilitate and manage better communication with the public.

Based in Raleigh, NC, the company was founded with a vision to access and elevate historically underrepresented communities in the municipal and state planning process, while simultaneously streamlining cumbersome administrative work that so often prevents equitable outcomes.

With a shared background in planning consulting, the company’s co-founders believe that technology can play a key role in making government more responsive and representative of communities' broadest needs.

Our Approach

Many engagement solutions only address small parts of the engagement process, offering a piecemeal approach that relies on third-party partnerships to fill in the gaps. 

PublicInput uses a unified approach, blending traditional and virtual engagement tactics via one integrated platform. 

Reliable, equitable, and simple, our easy-to-use user interface gives governments all the tools needed to facilitate successful public engagement.

Our Culture

PublicInput is driven by the idea that “life is all about the people you meet and the things you create with them.” We are privileged to work with exceptionally talented colleagues to create a meaningful change for governments and society.

PublicInput’s mission is to enable collaborative democracy through technology. This means creating systems that allow governments to build relationships with their community through more reliable communication, lowered barriers to participation, and data analytics to understand what they’re hearing.

That is why we work hard to be the experienced and empathetic innovation partner that state and local governments deserve, while building an exceptional team and company.

About The Role & You:

PublicInput is seeking a Product Manager with experience in the B2B or B2G space to bring dedicated capacity and leadership to our product development process. This role reports directly to the CPO and interfaces with the Engineering Team, Customer Success Team, and Marketing Team.

What You Will Do:

• Play an active role in defining and executing product strategy, roadmap, and features, balancing business, technology, and user needs
• Write high-level requirements – typically as user stories and epics  
• Run customer discovery projects and represent the customer (be a proxy) within the development process  
• Evangelize the product vision
• Plan for and play an active role in product design work  
• Maintain and prioritize the product backlog
• Track releases and provide product marketing with insights on key differentiators and product messaging
• Participate in daily scrum meetings, planning, reviews, and retrospectives
• Make data-informed and  analysis-based recommendations to management and development teams
• Define features and achieve product vision from product definition and planning through development, release, and end of life
• Create, manage, and prioritize tickets inthe  company’s project management system (DevOps)
• Support Quality Assurance (QA) in developing stories for acceptance testing
• Generate reports and product documentation, including internal stakeholder training

Skills and Experience:

Professional Qualifications 

• Bachelor’s Degree in Business, Marketing, Computer Science, Engineering, or equivalent work experience
• 3-5+ years of experience as a product manager and/or product designer for a SaaS product
• Client-facing requirements gathering and training experience required
• Agile Development methodology, Design principles, and Quality Assurance
• Pragmatic Marketing Framework experience preferred, but not required
• Govtech experience preferred, but not required
• Experience with product analytics and AI tools is a plus
• Ability to break down high-level projects into actionable stories
• Ability to identify requirement gaps and make improvements to product requirements
• Proficiency in creating and analyzing workflows, business processes, and wireframes
• Experience running multiple projects and delivering key business outcomes on time
• Demonstrated ability to balance multiple, competing priorities in a fast-paced environment

Personal Qualifications

• Strategic Thinker
• Empathetic, creative, and pragmatic Problem Solver
• Experienced in working with cross-functional teams
• AI and new tech Enthusiast

Compensation

This role pays a market-competitive base salary and is eligible to participate in the company’s annual bonus plan.

You may also be eligible for our equity incentive program that awards high-performing employees on an annual basis. These option grants are awarded at the CEO’s discretion to acknowledge employees who have made significant contributions to achieving our goals.

Benefits

• Unlimited Paid Time Off: You know yourself best, so we trust you to take the time you need to maintain a rewarding work/life balance.
• Group Health, Dental, and Vision Plan: PublicInput offers a company-subsidized healthcare plan that covers 100% of your medical premiums or up to $800 per month for you and your dependents. We also have options to add Dental, Vision, Life, and other benefit coverages for the employee and their family.
• HSA Contribution: PublicInput will contribute annually (spread over each month) to an employee’s Health Savings Account (HSA).
• Pre-tax 401 (k): The company provides access to make pre-tax contributions to a 401 (k) plan, and will match 50 cents on the dollar up to 6% of an employee’s base salary

Company Culture

Our offices are based out of Raleigh Founded in the Glenwood South neighborhood of Downtown Raleigh. We’re fortunate to be surrounded by fellow social entrepreneurs and high-growth companies. Glenwood South contains a multitude of restaurants, bars, unique shops, and art galleries.

The Legal Bits

PublicInput is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other characteristics protected by law.

As a condition of employment, you are required to sign and comply with an Employee Confidential Information Invention Assignment Agreement that requires, among other provisions, the assignment of rights to any invention made during your employment at the Company, and non-disclosure of Company proprietary information.

All company offers are contingent upon the completion of a criminal background check. Your employment is at-will, and either you or we may terminate your employment at any time, with or without notice.

Diversity, Equity, and Inclusion

PublicInput celebrates all people and is committed to working actively towards equity and accessibility for everyone.

We believe society is strongest when everyone is listened to, respected, valued, and able to contribute to the decision-making process, regardless of race, sex, ethnicity, national origin, religious faith, disability status, sexual orientation, or gender identity.

We seek talented individuals whose skills and experiences can help us transform the way government and communities work together.

We are committed to a nondiscriminatory approach and provide equal opportunity for employment and advancement in all areas of our company.